The Off-Market Housing Market

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HOUSINGNEWSREPORT

LEAD A RT I C LE

The Off-Market Housing Market BY PETER MILLER, STAFF WRITER

There’s a strange omission from the long list of industries vanquished, disrupted, and dismantled by the Internet. Retail chains are closing, cabs are not being hailed, and hotel rooms are going empty.

But amid the rumble and ruin of

That isn’t stopping would-be MLS

digital marketing to show homes

disrupters like REX Real Estate

directly to potential homebuyers,”

from trying.

explains Ari Sternberg, VP of Digital Marketing at REX, in a blog post. “We

“REX homes are not on the MLS and

target buyers based on their geography,

never will be,” says the company, which

demographics, preferences, and even

is active in Southern California and New

online behaviors.”

York’s Long Island. “We advertise directly to buyers on the Internet, not to brokers.

One by-product of working outside

REX homes are on Google, Zillow, Trulia,

the MLS system is that REX has a

Yahoo and other places buyers search.”

different approach to commissions.

traditional commerce, multiple listing

The company says that “on average,

services (MLS) remain remarkably

“Instead of using the MLS to advertise

impervious to disruption.

homes to agents, we use sophisticated

thanks to our 2 percent all-in fee, REX CONTINUED ON NEXT PAGE 

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T HE O FF- MARK ET H O U S I NG M A R K E T

SHARE OF OFF-MLS SINGLE FAMILY HOME SALES IN 2016 MARICOPA COUNTY, ARIZONA (PHOENIX)

24.9%

ORANGE COUNTY, CALIFORNIA

18.7%

DALLAS COUNTY, TEXAS LOS ANGELES COUNTY, CALIFORNIA

14.0%

8.1%

Off-market sales are calculated by comparing counts of publicly recorded sales deeds with counts of MLS closed sales in each market. Sources: ATTOM Data Solutions, First Team Real Estate, ARMLS, Texas A&M Real Estate Center.

monopoly and the result would be more

“The MLS is an antiquated tool created by real estate brokers to keep buyers dependent on them. But the Internet changed all that.”

competition, lower fees, fewer brokers, and more self-selling. The broker at the center of the real estate transaction would be displaced by the free and fluid flow of information and maybe a few

R E X REAL ESTATE O N I TS WEB SI TE

hours of legal time. “The broker is out of a job as he knows

Sellers have netted $25,000 more on

“The MLS is an antiquated tool created

it,” said MSN Real Estate Forum Manager

their home sale than they would have

by real estate brokers to keep buyers

Gary Brown in a 1995 interview with

if they paid traditional agent fees of 6

dependent on them,” according to REX.

Frank Cook’s Real Estate Intelligence

percent. Of course, the exact savings

“But the Internet changed all that.”

Report. “There will still be a need for some broker services, but brokers will

depends on the list price of the home. But in all cases, the REX fee is 80

Not Dead Yet

be out of the matching process and

percent less than traditional agent

The MLS has survived previous

some of the peripheral services. Brokers

commissions, which usually total 5 to

declarations of its demise.

may be go-betweens and help in negotiations. They may fill out forms.”

6 percent. There are no other fees beyond the 2 percent.”

When the Internet began to gain farflung acceptability in the early 1990s

If such predictions were true we

Plainly there is public demand for

it was widely believed that real estate

should now see a marketplace filled

something different. A study by Trulia

brokers would be an instant casualty.

with broker-less transactions, those

published this summer found that

Through MLS systems the brokerage

selling for-sale-by-owner, so-called

“44 percent of Americans have a

community had a lock on real estate

FSBOs. In fact, precisely the opposite

regret about their current home or

data, the core information needed

has happened. Self-sellers are a

the process they went through” when

to market homes. Many believed the

vanishing species.

choosing it.

Internet was going to end the MLS

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TH E OFF- MARK ET H O U S I NG M A R K E T

MLS SHARE OF SINGLE FAMILY SALES IN LOS ANGELES COUNTY PUBLICLY RECORDED DEED SALES

MLS SALES COUNTS

MLS SHARE OF SALES

70,000

96% 94%

93%

94%

60,000

91%

90%

90%

90%

92% 92%

50,000

86% 90%

40,000

88% 86%

30,000 87%

84%

84%

20,000

82% 10,000

80% 78%

0 2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

SOURCE: FIRST TEAM REAL ESTATE, ATTOM DATA SOLUTIONS

According to the 2016 edition of the National Association of Realtors (NAR) Profile of Home Buyers and Sellers, “only eight percent of recent home sales were FSBO sales again this year. For the second year, this is the lowest share recorded since this report

“Only eight percent of recent home sales were FSBO sales again this year. For the second year, this is the lowest share recorded since this report started in 1981.” N ATI O N A L A S S O CI AT I O N O F RE A LT O RS PROFIL E OF H OME B U YE R S A ND SE L L E R S

started in 1981.” Grassroots Disruption But the picture is markedly different

deed data and MLS data provided

numbers when it came to share of sales

at the local level in markets where

by First Team Real Estate, the largest

not on the MLS. The number of non-

MLS disrupters like REX and others

independent brokerage in California.

MLS listed sales were much higher in

are operating.

That indicated about 11 percent of all

Orange County at 19 percent than in

single family sales in the region were

Los Angeles County at just 8 percent

Single family home sales listed on the

not listed on the MLS, down from 13

— on par with the national average

MLS represented 89 percent of single

percent in 2015 but up from a low of 8

provided by NAR for 2016.

family home sales deeds recorded

percent in 2008. The disparity between the two counties

in Los Angeles and Orange counties combined, according to an ATTOM

But each of the two Southern California

Data Solutions analysis of public record

counties had substantially different

boils down to “the lack of listing CONTINUED ON NEXT PAGE 

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T HE O FF- MARK ET H O U S I NG M A R K E T

inventory in Orange County,” according

Mahon believes most off-MLS sales

entertain an offer that they feel is fair for

to Michael Mahon, president at First

are the result of these so-called

the asking price they are wanting to get

Team Real Estate. “Because listings have

pocket listings.

for the property … a ready, willing and

been down for 2016, you have a lot of

able buyer in queue is very appealing.”

agents who through their own sphere of

“We have agents who have 50 to 75

influence … they already have ready and

buyers sitting there as pent-up demand

Off-Market in Middle America

willing buyers so they never make it to

waiting for listings,” he said. “A lot

The share of off-MLS sales were also

the MLS.”

of these home sellers are willing to

much higher than the national average across the country in Dallas and Phoenix.

“We have agents who have 50 to 75 buyers sitting there as pent-up demand waiting for listings. A lot of these home sellers are willing to entertain an offer that they feel is fair for the asking price they are wanting to get for the property … a ready, willing and able buyer in queue is very appealing.”

An ATTOM Data Solutions analysis of MLS closed sales counts provided by the Texas A&M Real Estate Center and public record closed sales counts in Dallas County, Texas, shows MLSclosed sales of single family homes in 2016 represented 86 percent of single family home sales recorded with the

MICHA EL M AH O N

county for the year — indicating about

P R E SIDENT, FIRST T EA M REA L ESTAT E, SO U T HE R N C A L I FOR NI A

14 percent of all sales were not on CONTINUED ON NEXT PAGE 

MLS SHARE OF SINGLE FAMILY SALES IN ORANGE COUNTY, CA PUBLICLY RECORDED DEED SALES

MLS SALES COUNTS

MLS SHARE OF SALES

89%

30,000

90%

88% 87%

87% 25,000

88% 86%

84% 83%

84%

20,000

82% 81%

15,000

10,000

80%

80%

80% 78% 76%

76% 74% 72%

5,000

70% 0

68% 2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

SOURCE: FIRST TEAM REAL ESTATE, ATTOM DATA SOLUTIONS

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T HE O FF- MARK ET H O U S I NG M A R K E T

ML S SHARE OF SINGLE FAMILY HOME SALES IN MARICOPA COUNTY, AZ (PHOENIX)

MARICOPA COUNTY (PHOENIX) i BUYERS

PUBLICLY RECORDED DEED SALES MLS SALES COUNTS

OFFERPAD

MLS SHARE OF SALES 75.1%

700 600

87,206

83,476

OPENDOOR

500

500 61,689

65,503

73.9%

400

424 102

300

280

200 100

150

0 2015

2014

2016

2015

2016

YTD 2017

SOURCE: ARMLS, ATTOM DATA SOLUTIONS

the MLS. The analysis excluded non-

year were from owners to homebuying

All Opendoor-related entities identified

arms length sales such as intra-family

companies that purchase directly from

in the public record data analysis

transfers and transfers to lenders via

homeowners that have not listed their

cumulatively purchased 500 single

the foreclosure process from the public

homes for sale on the MLS. In the

family homes in Maricopa County in

record counts.

past those companies utilized offline

2016, accounting for about 1 percent

methods to attract sellers. The yellow

of all 72,145 existing single family

In Maricopa County, Arizona, home to

“We buy ugly homes” signs are a prime

home sales in the county during the

the city of Phoenix, MLS-closed sales of

example of these offline methods. Now,

year. The 500 purchased by Opendoor

single family homes represented just

however, there is a case to be made that

entities in 2016 was up 18 percent

75 percent of the single family home

direct transactions with homebuying

from 424 purchased in 2015 and up

sales recorded with the county for 2016,

companies might increase with the

82 percent from just six single family

up slightly from 74 percent in 2015,

introduction of newer firms such as

home purchases in Maricopa County

according to an ATTOM analysis —

Opendoor and Offerpad that attract

in 2014.

indicating about one in four sales in that

sellers largely utilizing online methods.

county is not listed on the MLS.

Year-to-date in 2017, Opendoor An Opendoor entity (OD ARIZONA M

entities have purchased 102 single

What do Dallas and Phoenix have in

LLC) was the second-biggest buyer of

family homes in Maricopa County,

common? They are both testing grounds

existing single family homes in Maricopa

indicating it may be slowing its

for a quickly growing alternative to

County in 2016, with 181, second

acquisitions in that market. Meanwhile,

listings for sale on the MLS: iBuyers

only to a Blackstone-backed Invitation

fellow iBuyer Offerpad is continuing to

such as Opendoor and Offerpad.

Homes entity (IH6 PROPERTY PHOENIX

ramp up its acquisitions in Maricopa

LP), which purchased 233 single family

County, with 280 year-to-date in 2017,

Disrupter De Jour: iBuyers

homes during the year, according to an

up from 150 for all of 2016 and just

NAR figures for 2016 estimate about

ATTOM Data Solutions analysis of public

eight for all of 2015.

1 percent of home sales during the

record data.

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T HE O FF- MARK ET H O U S I NG M A R K E T

An Opendoor entity (OD TEXAS D LLC)

A Closer Look at Opendoor

the equity and credit markets for

was the second biggest purchaser

Opendoor is important for several

additional funding.

of existing single family homes in

reasons: Second, Opendoor is an MLS-member

Dallas County so far in 2017 with 117 purchases — behind an entity affiliated

First, it has been able to assemble $320

brokerage as well as a direct buyer and

with longtime direct buyer NetWorth

million in equity and more than $500

seller. This model is well-established

Realty (DALLAS METRO HOLDINGS LLC),

million in debt financing. Such numbers

in the real estate field: think of inter-

which had 130 purchases. The combined

instantly make Opendoor a notable

generational family firms that buy and

purchases of all Opendoor-affiliated

player in the local real estate markets

sell properties as well as brokers who

entities was 132 so far in 2017, up from

where it is active. Moreover, if it finds

buy and sell for their own accounts.

97 in all of 2016 and none in 2015.

success, it will be able to go back to

“The Opendoor difference is simplicity, convenience and certainty,” said Evan Moore, Opendoor’s head of agent

“For sellers, Opendoor makes it easy for homeowners to receive a fair market value offer in a few clicks, eliminating the hassle of home showings and months of uncertainty and giving them the power to close on their timeline.”

experience. “For sellers, Opendoor makes it easy for homeowners to receive a fair market value offer in a few clicks, eliminating the hassle of home showings and months of uncertainty and giving them the power to close on their timeline. For buyers, Opendoor also

EVAN M O O R E

provides the ultimate in convenience

H E AD OF A GENT EXPERIENC E, O PEN DOOR

by providing on-demand access to CONTINUED ON NEXT PAGE 

MLS SHARE OF SINGLE FAMILY HOME SALES IN DALLAS COUNTY

DALLAS COUNTY iBUYERS

PUBLICLY RECORDED DEED SALES MLS SALES

OPENDOOR

MLS SHARE 140

86.3%

132

120 29,462

28,367 24,488

100 25,341

97 80

86.0%

60 40 20 0

2015

2016

2016

YTD 2017

SOURCE: TEXAS A&M REAL ESTATE CENTER, ATTOM DATA SOLUTIONS

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T HE O FF- MARK ET H O U S I NG M A R K E T

Opendoor homes all day everyday. When buyers are ready to purchase a home, Opendoor delivers a streamlined experience, offering mortgage and title services, a home warranty and a 30-day money-back guarantee.”

“Instant Offers is designed to attract sellers before they call you. Zillow will then try to influence those sellers to list with a Zillow agent… instead of you.” STO PZ I L L O W W E BS I T E

The Opendoor model includes brokers. As an example, Moore explained that “if an agent is representing someone who needs to both sell and buy, they’ll often

capital direct sales and purchases

2017. He said most of the 9,000 homes

bring an Opendoor contract on the

will increase.

that the company’s franchisees are on

home they need to sell so they have the

track to buy this year are purchased off

selling part of the process taken care of

Old-School Off-Market Expansion

up front, giving the client control over

It’s not just disruptive startups like

their timeline, more leverage on their

Opendoor and Offerpad that are

“We buy direct from the home owner,

purchase, and a longer time to search.”

expanding off-market purchasing,

without hitting MLS,” Hicks said. “And

however.

the people we’re buying them from,

the MLS.

The company reports that more than

they don’t want a Realtor or anyone

8,500 customers have bought and sold

HomeVestors, a 21-year-old company

else traipsing through their house. …

with Opendoor since launching in 2013.

known for the “We Buy Ugly” houses

They got cats or they got smell. Those

This has been achieved in just four

signs, has exponentially expanded the

are the houses we are buying.”

markets — Atlanta, Dallas Fort-Worth,

markets it operates in since the housing

Las Vegas, and Phoenix — but the

bust, according to CEO David Hicks.

company expects to enter the Orlando

Hicks said the company’s growth stems in part from strong demand from

and Raleigh markets before the end of

Hicks said the number of HomeVestors

real estate investors wanting to buy

the year. No doubt with more markets,

franchises has grown from 165 in 2009

rental properties.

more exposure, and with substantial

to 870 in 140 cities across the country in

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T HE O FF- MARK ET H O U S I NG M A R K E T

“There is a huge interest in people

transaction — rather than to an owner-

from 941 deals totaling $88 million in

wanting to be landlords, wanting to

occupant sold through a Realtor and

2013, according to its website.

buy investment properties,” he said,

listed on the MLS.

explaining that these investors are

The basic NetWorth model is built on

hungry for inventory to buy. “And that’s

“We are selling more properties to

helping prospective real estate investors

what we’re good at. Generating the

other investors now than we were,”

find properties to purchase as rentals

leads of people who want to sell that

Hicks said. “We were selling more than

or fix-and-flip opportunities, according

ugly house that needs repair.”

half to end-users a few years ago, and

to president Mark Bloom, who helped

now we are selling more than half to

launch the company in 2008.

The off-market footprint of

other investors.” “We’ll find properties. Our properties

HomeVestors may be also expanding simply because a greater share of

NetWorth Realty is another direct buyer

are off-market, they are not on

the homes their franchisees buy are

that has been around for several years

the MLS,” he said, adding that the

subsequently re-sold to other investors

and is continuing to grow, with 1,726

properties are also kept off-market

— typically via another off-MLS

deals totaling $234 million in 2016, up

when re-sold to investor clients in an effort to provide those clients with fixed pricing outside of a competitive bidding environment. “We fix our pricing. We

“Our properties are off-market, they are not on the MLS. … We fix our pricing. We keep all of our inventory off market.” MARK B L O O M

P R E S IDE NT, NET W ORT H REA LT Y, DA LLA S, T EXA S

keep all of our inventory off market.” Dollars Attracting Disrupters What is attracting the new wave of potential MLS-disrupters such as REX, Opendoor and Offerpad and fueling the growth of more old-school direct buyers such as HomeVestors and Networth Realty? The short answer is dollars. Real estate is a huge business and there is no fundamental reason why it should not change. Indeed, its very size invites new thinking and approaches: Existing home sales for the year are expected to total roughly 5.5 million units. As of June the median sale price was $258,300. That’s a total of $1.4 trillion in 2017, transactions which will generate commissions worth tens of billions of dollars — a number that goes up with new home sales, mortgage originations, title work, and insurance. CONTINUED ON NEXT PAGE 

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T HE O FF- MARK ET H O U S I NG M A R K E T

Those billions of dollars are attractive to disrupters looking for ways to make the process more efficient by lowering gross costs to consumers or raising incomes for brokers and salespeople. And now the nascent success of iBuyers in some local markets has drawn industry giant Zillow — which a decade ago entered the real estate marketplace as a disrupter — into the fray. Zillow Jumps on iBuyer Bandwagon In May Zillow announced that it would begin “testing the Zillow Instant Offers™ marketplace, a way for homeowners to sell their homes quickly by providing them with offers from investors and a comparative market analysis (CMA)

then try to influence those sellers to list

“We’re not seeing it hardly at all,

from a local real estate agent, as an

with a Zillow agent… instead of you.”

because most of the sellers realize

estimate for what the home might

they want to maximize the rate of the

fetch on the open market. In addition

For its part, NAR explains that it “cannot

return … that offer is not going to come

to investors being required to use an

sponsor or encourage a boycott of

from an iBuyer who is looking for a

agent, should a homeowner select an

Zillow. It would be unlawful for NAR to

discounted purchase,” said Mahon,

investor’s offer, Zillow will also offer

discourage members from using any

adding that pocket listings oftentimes

to connect them with a local agent

product or service provider. Those

offer the happy medium for high-

to represent them throughout the

decisions are made independently by

end sellers. “In the luxury market, for

transaction.”

MLSs, brokers, and agents.”

instance, we have some sellers that

The Motely Fool explains the program

Will the Instant Offers plan offend

want private channels in marketing the

this way: “The buyer makes an all-

large real estate licensees to the point

home. If the seller wants maximum

cash offer for the property, allowing

where they cut back their ad buys?

exposure, then yeah put it on the MLS.”

the homeowner to sell without the

Or, will licensees stick with Zillow? As

hassle of putting the home on the

The Motely Fool asks, “is Zillow about

MLS Taking Notice

market. As a result, Realtors are up

to disrupt the residential real estate

The growing number of acquisitions

in arms that the homeowner can

industry and put over 70 percent of its

by iBuyers like Opendoor and Offerpad

complete the transaction with or

ad revenue at risk?”

are catching the attention of the

don’t want it listed on the MLS. … They

without their services.”

Arizona Regional MLS, which in its Mahon, with First Team Real Estate

August STAT report devoted three

Not everyone is happy with Instant

in Southern California, doesn’t see

pages of commentary to an analysis of

Offers. StopZillow has alleged that

the iBuyers as an immediate threat

off-MLS sales in the market, including

“Instant Offers is designed to attract

to his market, which tends to skew

those by iBuyers.

sellers before they call you. Zillow will

higher end.

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T HE O FF- MARK ET H O U S I NG M A R K E T

“As an analyst, the number one question

Although Ruff admits he believes “it’s

comes from within, making it tougher

I get asked is, ‘What percentage of

impossible to identify a true FSBO from

to combat.

homes sold are listed on the MLS?’”,

our existing dataset” he does break

writes Tom Ruff, housing analyst with

up non-MLS sales into two categories:

But in a phone conversation

The Information Market, a subsidiary of

FSBO and Pocket listings, which

with Housing News Report, Ruff

the ARMLS. Ruff went on to conclude

combined he estimates accounted

characterized the high share of off-MLS

that 81.44 percent of all homes

for 13.41 percent of all sales so far in

buyers in Phoenix as a natural result

purchased in Maricopa and Pinal

2017; and BOSA (Buyer offer Solicitation

of housing market conditions that are

counties in the Phoenix metro area in

Accepted — his term for iBuyers and

more favorable for sellers in general.

the first seven months of 2017 were

other direct buyers), which combined he

listed on the MLS. “Does this mean

estimates accounted for 5.15 percent of

“It’s something that comes up all the

18.56 percent of the homes sold this

all sales so far in 2017.

time. It’s something that comes up over the years,” said Ruff. “The two variables

year are FSBO (For Sale By Owner)? No, not at all. When we think of FSBOs, we

By that measure pocket listings,

that make the biggest determination

traditionally picture a homeowner that

although not as new and flashy as

are new construction and strength of

sells their home without using an agent.

iBuyers, may pose a bigger threat to

the market. Pocket listings will increase

… Today we have ‘iBuyers’ like Opendoor

the dominance MLS. And unlike

… when the market is strong and new

and Offerpad and for over 20 years

iBuyers and other tech-centric

construction (increases).”

we’ve had We Buy Ugly Houses.”

disrupters, the pocket listing threat The Pocket Listings Problem Traditional MLS relationships are being

“As an analyst, the number one question I get asked is, ‘What percentage of homes sold are listed on the MLS?’”

challenged by a growing number of member brokers who believe the fastest and easiest way increase profits is to stop dividing commissions, forget

TOM RUFF

ANALY S T, A RIZ ONA REGIONA L MLS

about MLS cooperation, and cut out other brokers. “Off-MLS listings may contribute to the unraveling of the MLS as we know it, and its replacement by a private network that serves to benefit a certain group of participants,” said consultant Stefan Swanepoel in a 2016 report published by NAR called the Definitive Analysis of the Negative Game Changers Emerging In Real Estate – the DANGER Report. “While it’s controversial and its future is uncertain, the growth of off-MLS listings or ‘coming soon listings’ may well blow up the model of cooperation.” CONTINUED ON NEXT PAGE 

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FORECLOSURE AUCTION SHARE OF TOTAL HOME SALES FORECLOSURE AUCTION SALES TO THIRD PARTIES

SHARE OF TOTAL SALES

200,000

“Of course there may be legitimate reasons why a ‘pocket listing’ could be of benefit to the seller as well as the lister in a particular instance, but the downside must be clearly explained and signed off on by the client.”

7.00%

180,000

6.00%

160,000

5.00%

140,000 120,000

4.00%

100,000 80,000

3.00%

60,000

2.00%

40,000

RO BE RT N. B A S S

1.00%

20,000 0

ATTOR NE Y, PH O E N I X , A R I ZONA

0.00% 2000

2002

2004

2006

2008

2010

2012

2014

2016

Member brokers are generally required

as the lister in a particular instance, but

of Realtors, explained in 2013 that “if

to enter homes into the MLS system

the downside must be clearly explained

agents limit their listing exposure to only

within two days, but in an environment

and signed off on by the client.

certain sectors of the market, it may

with little inventory two days can

have an alleged discriminatory effect

be quite a head start. The two-day

With a “pocket” listing or a “coming soon”

(i.e. reinforcing segregated housing

standard can be extended if the seller

approach a broker markets a property

patterns) even when there is no intent

signs a form allowing the broker to opt

to a small group of potential purchasers

to discriminate.” (parenthesis hers)

out of the MLS as well as a waiver which

or maybe a few friendly brokers before

says the benefits of an MLS placement

entering the property into the MLS or

Is there a way that “coming soon”

have been explained. As an example, a

maybe entering it in the MLS only once

transactions could be made more

seller might not want a listing to appear

an offer has been accepted.

palatable?

privacy, security (think of a home with a

This may sound fine if the result is a

“Coming soon can be an issue

lot of small, expensive antiques), or until

sale, but sellers can pay a substantial

from many fronts,” said Matthew L.

repairs are completed.

price for such marketing. Because the

Watercutter, principal broker and

on an MLS or online site for reasons of

property is seen by only a small pool

senior regional vice president with

“I would be very interested to see the

of potential buyers, the seller may lose

Ohio-based HER Realtors. “The practice

actual disclosure/authorization form

the opportunity to get a better price

is popular in many communities, and in

that licensees present to their sellers

through wider marketing.

some instances it has a valid purpose,

in these scenarios,” said Robert N.

to make people aware this property

Bass, a Phoenix-based attorney with a

For individual brokers the use of

is soon to be on the market, while the

large real estate practice that includes

pocket listings may lead to accusations

agent and brokerage prepare marketing

defending real estate professionals

of discrimination.

materials, as well as needed staging,

in court. “Of course there may be

photography etc. which takes time to

legitimate reasons why a ‘pocket listing’

Elizabeth Miller-Gadabouts, senior

could be of benefit to the seller as well

counsel to the California Association

put together. CONTINUED ON NEXT PAGE 

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T HE O FF- MARK ET H O U S I NG M A R K E T

“Unfortunately, many utilize this practice

funding can readily hire licensees with

In the new world of capitalism short-

to double dip the transaction, therefore

the lure of salaries that are the same

term losses don’t matter. What’s

not necessarily working in the best

month after month. They can offer

important is growth, market share,

interest of the client. More activity and

benefits. Suddenly the real estate

perception, consumer satisfaction,

more offers drive up the price, not less

business is a lot less risky for licensees.

lower costs, and rising share value —

activity because the property is held off

just look at Uber. Bloomberg reports

the market instead of being in the MLS

In the emerging gig economy finding

that for 2016 Uber had revenues of

and marketed to many.”

skilled brokers is hardly a challenge.

$6.5 billion, a $2.8 billion loss, and yet

With the problem of licensure solved,

had nearly $10 billion in cash and

Watercutter adds that “the only way

and therefore with MLS defenses

credit on hand. In June Uber had an

for ‘coming soon’ to be truly a benefit,

overcome from the inside, assuming

estimated market cap of $68 billion.

is you still do not show the home to

one wants to be inside, the question

Name a cab company that can lose

anyone until it is actively marketed,

is what will make a new approach to

nearly $3 billion in a year and survive.

so all potential buyers have a fair and

brokerage different — and better —

Or one that’s worth tens of billions

equal opportunity.”

than current competitors.

of dollars. If your goal is more transactions and

“Coming soon can be an issue from many fronts … More activity and more offers drive up the price, not less activity because the property is held off the market instead of being in the MLS and marketed to many.”

your competitor’s objective is a higher market cap you’re not playing the same game. The traditional values in every profession and industry are now being

MATTH EW L . WATER C UTTER

re-hashed and re-thought so is it far-

P R IN CIPA L BRO KER, HER REA LT O RS, OHIO

fetched to imagine someone thinking of a more-efficient marketplace where brokerage costs are cut to the bone? Where “gatekeepers” and “middlemen”

The Ultimate Change

Surely it’s no secret that terms such as

slow innovation? Where commission

According to the National Association

“MLS” and “multiple listing system” are

structures and percentages change?

of Realtors, members in business for

not trademarked. New competitors can

Where profits can wait and market

more than 16 years had a median

join or not join existing MLS systems,

caps are soaring?

gross income of $78,850 in 2016. That

introduce new concepts, start in a few

means half earned more and half

major metro areas, market like crazy,

If you think entrepreneurs are not

earned less. “Gross” also means income

and in a short time it might be possible

looking at these questions day and

before business expenses for things like

to have a major presence.

night you might as well do business

MLS dues, car mileage, and marketing

with a dial phone. As John Kennedy told

costs. In the end the net is far lower

Backed by vast capital resources

us, “change is the law of life. And those

than the gross.

new players can gain market share

who look only to the past or present

by charging less. Not only might new

are certain to miss the future.”

These numbers also mean something

players charge less, given sufficient size

else: Savvy entrepreneurs with access

they can effectively cause others to

to hundreds of millions of dollars in

charge less as well.

OCTOBER 2017 | ATTOM DATA SOLUTIONS

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