Mind Taunton and West Somerset

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“Mind provides vital services for people with poor mental health.”

Contact details To find out more about Mind in Taunton and West Somerset, to ask any questions, or to get involved in our work and in the community, please get in touch: The Market Building, Canal Road Taunton, Somerset, TA1 1PN Call our main office on: 01823 334906 Email us at: mail@mindtws.org.uk Visit our website to find out more: www.mindtws.org.uk

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– Mind in Taunton and West Somerset Social Impact Report –––– 2013


Mind in Taunton and West Somerset

Mind in Taunton and West Somerset is an independent charity (charity registration number 1109626) that was set up in 1982. We are affiliated to the national charity Mind that campaigns for the right of people who experience mental ill-health and emotional distress to: – Be treated with respect – Be given equal access to services and opportunities in the community – Have control over the care and treatment they receive. “Mind helped me to get appropriate care services. Life feels so much easier.”

Social Impact Report –––– 2013

What we do We aim to promote good mental health, to encourage greater understanding of mental health issues, to provide high quality support and to enable genuine service user/survivor involvement and consultation in the development of all mental health services. – Advocacy - helping you to speak up for yourself, and ensuring that your views and opinions are listened to, understood and respected. – Mindline - a confidential telephone support service. – Somerset Community Care Matters (SCCM) - providing specialist advice, help and casework in the field of Community Care law. This service is contracted with the Legal Aid Agency. – Ecotherapy - getting out into the natural environment, doing something physical and so feel better about life. – Somerset Suicide Bereavement Service - supporting anyone in Somerset who has recently been bereaved by suicide. – Service Users Complementary Holistic (SUCH) Care - providing access to complementary treatments – Support groups - meeting in cafes around Taunton. – Employment support - running courses and providing assistance into employment. – Training – courses on supporting people in mental distress

Mind in Taunton and West Somerset

Our social impact in numbers – Over the past year we had 6,500 client contacts. – We support over 40 volunteers who have delivered over 4,500 hours of support. This is valued at £31,500. – 47% of employment support clients found work with our help. – 91% of clients on the SUCH project said they felt much better as a result of the project. – There was a 30% improvement in people feeling positive and 23% improvement in people feeling healthy as a result of our Ecotherapy work. – 9 out of 10 people were satisfied or very satisfied with our Advocacy service. “Thank you, Mind, for being on my side - you are brilliant.”

Social Impact Report –––– 2013

Who we work with We actively work in partnership with: South Somerset Mind / Mind in Sedgemoor / National Mind / Somerset County Council / GPs Somerset Partnership / Other voluntary organizations / Job Centre Children’s Centres / Local CAB Exmoor National Park / National Trust / Taunton Deane and West Somerset District Councils and many more. Plans for the future We have ambitious plans for the future. In addition to implementing changes as a result of the lessons learned above we are planning to: 1. Create several social enterprise businesses such as selling produce grown through our environmental projects. 2. Developing Mindline so it can provide support via e-mail and the internet. 3. Provide complementary therapy in more hospitals and from other centres. 4. Provide a wider spectrum of advice work. 5. Develop specialist support services for specific client groups such as those with Asperger Syndrome. “Everyone has mental health - for some it is good for others it is not.”


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