Global Trade Forwarding System
5 Jan 2021
www. thegatewaydigital .com
Client Overview The customer is the World’s NVOCC market leader with 300+ offices in 164 countries and has committed to 2 years of strategic partnership with us.
Business Challenge The client wanted to develop and manage an enhanced customer-centric portal by automating the end-to-end logistics transformation process from booking to tracking, thereby increasing operational efficiency. Solution Highlights
Extensive legacy product migration to facilitate the creation of a new customer oriented portal to act as the exclusive point of doing business with the client. Fusion of legacy product and innovation to provide a seamless interface solution Ambitious approach to understand and cultivate legacy system data resulting in a centre of excellence led by logistics experts Global search of sailing schedules Track & Trace for shipments Instant quotation and booking Centralized portal for access to warehouse inventory Improved administration and reporting Integrated access to container loading/unloading schedules and Shipping Instructions Augmented invoicing and payment system Increased safety and security through IAM security Live chat for customer service Digital payment option for customer
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Global Trade Forwarding System
WWW.THEGATEWAYDIGITAL.COM
Benefits
A visible upgrade in the working of the organization due to a smooth and reliable system where human error is negligent Complete control and transparency of the shipment process significantly decreasing TAT Reduction in operational and administrative costs due to machine interaction allowing customers to efficiently explore options and place orders Solution of in-depth system issues aided by stakeholder input Consulting stakeholders to increase ROI from faultless solution implementation
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Global Trade Forwarding System
WWW.THEGATEWAYDIGITAL.COM
Enterprise Solutions for Digital Transformation
Gateway Digital Maria Montessorilaan 3, 2719 DB Zoetermeer, The Netherlands Phone : +31 079 3200 980 connect@thegatewaydigital.com
www.gatewaydigital.eu
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Global Trade Forwarding System
WWW.THEGATEWAYDIGITAL.COM