Global Trade Forwarding System

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Global Trade Forwarding System

5 Jan 2021

www. thegatewaydigital .com


Client Overview The customer is the World’s NVOCC market leader with 300+ offices in 164 countries and has committed to 2 years of strategic partnership with us.

Business Challenge The client wanted to develop and manage an enhanced customer-centric portal by automating the end-to-end logistics transformation process from booking to tracking, thereby increasing operational efficiency. Solution Highlights 

Extensive legacy product migration to facilitate the creation of a new customer oriented portal to act as the exclusive point of doing business with the client. Fusion of legacy product and innovation to provide a seamless interface solution Ambitious approach to understand and cultivate legacy system data resulting in a centre of excellence led by logistics experts Global search of sailing schedules Track & Trace for shipments Instant quotation and booking Centralized portal for access to warehouse inventory Improved administration and reporting Integrated access to container loading/unloading schedules and Shipping Instructions Augmented invoicing and payment system Increased safety and security through IAM security Live chat for customer service Digital payment option for customer

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Global Trade Forwarding System

WWW.THEGATEWAYDIGITAL.COM


Benefits 

A visible upgrade in the working of the organization due to a smooth and reliable system where human error is negligent Complete control and transparency of the shipment process significantly decreasing TAT Reduction in operational and administrative costs due to machine interaction allowing customers to efficiently explore options and place orders Solution of in-depth system issues aided by stakeholder input Consulting stakeholders to increase ROI from faultless solution implementation

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Global Trade Forwarding System

WWW.THEGATEWAYDIGITAL.COM


Enterprise Solutions for Digital Transformation

Gateway Digital Maria Montessorilaan 3, 2719 DB Zoetermeer, The Netherlands Phone : +31 079 3200 980 connect@thegatewaydigital.com

www.gatewaydigital.eu

Confidentiality Clause: This document and any files with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please destroy all copies of the document. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this document or any action taken in reliance on this document is strictly prohibited and may be unlawful. Copyright Š Gateway Group

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Global Trade Forwarding System

WWW.THEGATEWAYDIGITAL.COM


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