Editor’s Note

The world of AI is constantly evolving, and with the advent of ChatGPT, a new era of consumer use cases for AI has emerged. It has made AI more accessible than ever before, and organizations across industries are finding unique and exciting ways to harness the power of this technology.

According to a recent report by the think tank Pew Research Center on how workers feel about AI, most “expect AI to transform hiring, firing, and evaluations.” There is also concern about the potential impact of AI on jobs and the workforce. Although, we still lack clarity on how these new applications of AI will impact work and workforce in the future. It will differ greatly between industries and even roles.

However, behind the scenes, AI has been powering businesses for years now. It has been used by IT teams in the form of Artificial Intelligence for IT Operations (AIOps) to help them modernize and operate more efficiently. Today, even short downtimes are detrimental to businesses, impacting not only revenue but also reputation. This is where AIOps solutions can help.

AIOps usually helps overworked and understaffed technology teams in improving their ability to manage complex, hybrid and multi-cloud IT environments. It can be leveraged in use cases like observability - unified visibility into entire IT enterprise, i.e., all users, applications, and real-time, dynamic topology mapping. This can quickly resolve and prevent issues before they arise, ensuring that IT systems are operating at maximum efficiency.

AIOps also enables in automating processes including the identification and remediation of issues. Such platforms can ingest large volumes of data, analyze root-cause quickly, correlate data/events, and predict future incidents. Additionally, it can auto-remediate the impending incidents and ensure there are no outages.

Most importantly, apart from driving revenue, adopting AIOps can free up the time of the engineers, to focus on innovation! GS Lab | GAVS’ proprietary AIOps platform, ZIF™ (Zero Incident Framework™) can help transform IT operations for the new era. ZIF™ can give an organization the agility it needs to adapt to unforeseen events, streamline its IT operations, and handle evolving needs.

Learn more about it in this ZIF™ special edition of enGAge. Members of the ZIF Product Marketing team have written the following articlesInnovating Operations for a Changing World

ZERO NOC is the New Normal The Pulse of Healthcare and SecOps

ZIF™ SRE - Driving Reliability and Performance in BFS

ZIF™ Dx - Elevating Digital Experience to New Heights

AI-powered Cybersecurity with ZIF™

Happy Reading!

Introducing ZIF™ (Zero Incident FrameworkTM)

Are you looking for a way to gain deeper insight and enhance reliability of your applications and infra hosted on cloud or on-premise?

Are you tired of managing multiple monitoring tools to upkeep the availability of your IT enterprise?

Is your IT operations team overwhelmed by thousands of alerts?

What if you could monitor your entire stack in real-time? Imagine a single platform that could provide you with complete visibility, from your cloud to on-premises, with AI-powered automation, the platform can pinpoint and resolve issues automatically before they become incidents.

That’s what ZIF™ does“Transforming IT Operations for a New Era”

With its AI-led intelligence platform, ZIF offers a unique solution to optimize your digital performance and drive business success. ZIF can give an organization the agility it needs to adapt to unforeseen events, streamline its IT operations, and handle evolving needs. ZIF is revolutionizing the way organizations manage their IT operations.

ZIF™ is true AIOps. It is built on a big data architecture that can handle large and varied volumes of data. ZIF, an on-premise and SaaS solution, enables IT to deliver high-performance systems with end-to-end visibility that aids in resource management and asset optimization and generates value for enterprises.