From Glasgow Council for the Voluntary Sector
Reshaping Care for Older People
Training for Third Sector organisations who deliver services to older people and their carers
Our training partners Joint Improvement Team
JIT is a strategic improvement partnership between the Scottish Government, NHS Scotland, COSLA (Convention of Scottish Local Authorities) and the Third, Independent and Housing Sectors. JIT provides a range of practical support to local health, housing and social care partnerships across Scotland, to facilitate the Scottish Government’s vision for 2020. Namely, that each of us is able to lead a longer, healthier life at home or in our own choice of setting, in an integrated health and social care environment.
The Personal Outcomes Partnership
The Personal Outcomes Partnership (POP) is a partnership between the Joint Improvement Team, the Thistle Foundation and the ALLIANCE. Its aim is to help whole localities and people in local services to work together in ways that genuinely put the person first, with health and care services designed with people and personal outcomes at the heart of delivery.
Health and Social Care Alliance Scotland
The ALLIANCE is the national third sector intermediary for a range of health and social care organisations. It has over 750 members and it works to advance a Scotland where people of all ages who are disabled or living with long term conditions, as well as unpaid carers, have a strong voice.
Charlie Murphy
Charlie worked for 13 years as a Fieldworker with the dementia Services Development Centre (DSDC) at the University of Stirling. Here he developed and delivered dementia training courses in a range of subjects such as reminiscence; life story work; activities; communication skills; and understanding behaviour. He also undertook a number of evaluations of dementia services including day centres, drop-ins, befriending projects, advocacy services and support groups.
Reshaping Care for Older People
All of the training in this brochure is aimed at organisations who deliver services to older people and their carers.
It is being delivered by Glasgow Council for the Voluntary Sector, as part of its remit to help progress the Scottish Government’s programme, Reshaping Care for Older People (RCOP).
The RCOP initiative, which runs from 2011-2021, aims to improve services for older people by shifting care towards anticipatory care and prevention. Around 90,000 older people in Scotland receive some kind of care, whether in their own home, a care home or long-term hospital care, and an extra 23,000 people will need care by 2016.
The Scottish Government aims to ensure that “Older people are valued as an asset, their voices are heard and they are supported to enjoy full and positive lives in their own home or in a homely setting”.
The various training sessions offered here have been organised after an exhaustive consultation process with over 500 older people and carers in Glasgow.
Where we can, the training is offered for free. Other sessions are offered on a sliding scale, according to organisation size. Please see the course descriptors for further details.
For more information on the GCVS work on RCOP, contact gillian.mccamley@gcvs.org.uk
Asset Mapping
This course explores a variety of tools to help with personal and community asset-mapping.
Asset-mapping is a practical way to uncover - and then work with - the strengths of individuals and organisations within your communities. We look at ways to map assets and the benefits that can develop from an asset-mapping process. In this course, we look at:
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An exploration of personal and community assets – what is important to you?
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Using ALISS as an information capture and management tool
. . . .
A community asset-mapping session - discovering and sharing assets together A “how-to” session on planning a mapping process, who to involve, the practicalities of mapping, along with stories of what has worked How you can use the information you discover and collect
Some simple next steps to start mapping straight away
DATE:
Mon 24th November 2014, 9.30am - 4.30pm
COST:
Organisations with 6 or less staff Between 7 and 20 staff Over 20 staff
TRAINERS:
Andy Hyde, Health and Social Care Alliance
Free £35 per attendee £65 per attendee
The Personal Outcomes Partnership: People-powered Health and Wellbeing
This series of three facilitated workshops is aimed at people working across all sectors, who are either involved directly with, or who have responsibility for, supporting or training others, and who are interested in having outcome-focused conversations with people they support. The workshops are designed as three-part series, delivered over four days during November, allowing you to build on your practice and apply your learning as you go, although they can also be booked as individual sessions.
Personal Outcomes One : Getting Started
An introduction to Personal Outcomes Approaches with reference to ‘Talking Points’. This session aims to bring together practitioners who are at the start of their personal outcomes journey and are interested in using a Personal Outcomes Approach with a view to:
. . . . .
learning about personal outcomes and ‘Talking Points’ considering what is involved in implementing a personal outcomes, asset based approach listening to other practitioners and sharing experiences learning from each other about the practice and system changes that may be involved in taking this approach discussing how this can be taken forward in your own environment and identifying what support and resources may help you on this journey
The session uses a variety of media and methods, including presentations, digital stories and group exercises.
DATE:
COST: TRAINERS:
Thursday 6th November 2014 9:00 registration for a 9:30 start 4pm finish Organisations with 6 or less staff Between 7 and 20 staff Over 20 staff
Free £35 per attendee £65 per attendee
Hugh McCann & Jim O’Rourke, the Personal Outcomes Partnership
Personal Outcomes Two: Good Conversations
The ability to have good conversations is at the heart of engaging with people around their personal outcomes. The aim of this two day course is to build confidence in holding outcome-focused conversations and to look at the organisational supports required for staff to continually develop their good practice.
In this highly participatory, skills based workshop, the facilitators will encourage participants to bring their existing knowledge and experience to the learning. Methods used range from demonstration, video, group exercises, practice exer- cises and discussion. Over the two days the following issues are covered:
. . . . . . . . . .
review of the personal outcomes approach values and beliefs which support an outcomes approach introduction to facilitation: the non-expert stance deep listening overview of outcomes focused conversations - engagement, planning, review engagement: discovering what’s important to people: the exchange model planning: an assets-based approach to harnessing strengths reviewing and building on progress, learning from setbacks and feedback reflective practice service improvements which support outcomes focused conversations
DATES:
A two-day course Wed 12th November & Wed 19th November 2014
TRAINERS:
Hugh McCann & Linsay Graham, the Personal Outcomes Partnership
COST:
Organisations with 6 or less staff Between 7 and 20 staff Over 20 staff
Free £60 per attendee £110 per attendee
Our training partners
The CALM Project
CALM is a partnership between Glasgow Association for Mental Health and NHS Greater Glasgow and Clyde. The project provides access to complementary therapies and mindfulness for: • People aged 60 and over who are living with a long-term condition. This could be a mental health problem, arthritis, M.E., diabetes, dementia and many other long-term conditions. • Carers of people with mental health problems.
The project receives funding from the Short Breaks Fund for Carers.
South West Glasgow Carers Centre
This is one of a network of local Carers Centres which offer support to anyone who provides unpaid support to family or friends who could not manage without this help. This can range from practical help to advice on health issues, entitlements, mobility, grants for holidays, equipment and support.
Improving Communication with People with Dementia
This workshop will aim to be informal and participative, drawing on participants' own experiences of communicating, both generally and with people with dementia through practical exercises. Participants are encouraged to bring along the challenges they have faced in communication. They will also be encouraged to share any successes they may have had in comunication. There will be handouts to support the material presented. The aims are:
. . . .
to give participants greater understanding of the factors that contribute to good communication generally to increase participants' understanding of the experience of having dementia to improve participants' awareness of the effects of having dementia on communication abilities to offer a number of practical suggestions on how to improve communication with someone with dementia, including using the senses as prompts, interpreting behaviour as a form of communication and understanding the role of the environment in interacting with the person with dementia
Course content includes:
. . . . . .
“You're not listening...” - or are you? Personal experiences of communication barriers to communication, including trying to understand the experience of dementia different models of understanding dementia, including the role of the environment problem solving in communicating with people with dementia – what works and what doesn't. using the senses in communication – personal experience exercise a check-list for good communication with people with dementia
COST: TRAINERS:
DATE:
Organisations with 6 or less staff Between 7 and 20 staff Over 20 staff Charlie Murphy
Free £35 per attendee £65 per attendee
Thurs 4th December 2014 (HALF DAY 9.30am - 1.00pm)
Evaluating Community-based Services for People with Dementia
This half day workshop mixes presentations with informal and participative elements, and participants will have plenty of opportunity to discuss how best to evaluate their own projects and services. The intention is that participants will gain understanding and practical suggestions that they can apply to their own work. There will be handouts to support the material presented on the day. The aims of the workshop are:
. to give participants greater understanding of what evaluation is and the reasons it must be undertaken
. to offer some practical suggestions on how to include the views of people with dementia in service evaluations, both in terms of what is asked and how it is asked
. to give participants an individual 'map' of what can contribute to the measurement of the impact of their service Course content includes:
. . . . . . . . .
why evaluate? Participant's personal experiences of evaluation your aims – what are you trying to achieve with your service or project? outputs and outcomes – what are the differences and why are they important success – what does it look like in practice exploring different ways to gather feedback on 'success' – how to measure it. uncovering the views of people with dementia about the service / project: challenges and practical tips incorporating service - users views in evaluation final Q&A session for any outstanding issues
COST:
TRAINER:
DATES:
Organisations with 6 or less staff Between 7 and 20 staff Over 20 staff Charlie Murphy
Free £35 per attendee £65 per attendee
Wed 21st January 2015 (HALF DAY 9.30am - 1.00pm)
Carers Awareness Training
If you work with carers, this training will help you to:
. understand the definition and legislation in relation to young carers, adult carers, parent carers . . . .
and older carers. understand the issues that unpaid carers face understand the Glasgow Carers Partnership model of support gain knowledge of what support exists and how to make referrals for support explore your own practice in relation to unpaid carers
DATES: COST:
TRAINER:
RUNS TWICE Thursday 11th December (10am-noon) Wednesday 18th February (10am-noon FREE
Linda Allan, South West Glasgow Carers Centre
Mindfulness: an Introduction
Mindfulness is both a skill and a way of living. It is about living in the here-and-now rather than being caught in the past or worrying all the time about the future.
Increasingly, research is showing the profoundly beneficial effects that mindfulness can have on the mind and body, on our sense of wellbeing and on our relationships with ourselves and others. See more about Mindfulness at www.mindfulnessscotland.org.uk
This session will be a starting point for finding out more about Mindfulness and involves information and skills practice and advice on practical application with older people and carers.
It is delivered by Lynne O’Neill who works in GAMH’s CALM Project, which provides mindfulness and complementary therapies for older people and carers of those with mental ill-health. DATES:
Tuesday 13th January 2015 (9.30am - 4.30pm)
TRAINERS:
Lynne O’Neill, the GAMH CALM Project
COST:
Organisations with 6 or less staff Between 7 and 20 staff Over 20 staff
Free £35 per attendee £65 per attendee
Mindfulness: for Facilitators
Following on from the Mindfulness Introduction workshop , this session will build on skills learned and offer facilitators further advice, techniques and information on how to use mindfulness techniques with service users and a practical opportunity to apply what they have learned. The session is delivered by Lynne O’Neill of GAMH’s CALM Project DATES:
Wednesday 11th February 2015 (9.30am - 4.30pm)
TRAINERS:
Lynne O’Neill, the GAMH CALM Project
COST:
Organisations with 6 or less staff Between 7 and 20 staff Over 20 staff
Free £35 per attendee £65 per attendee
The Co-production Star: an Introduction
“Co-production is a relationship where professionals and citizens share power to plan and deliver support together, recognising that both partners have vital contributions to make in order to improve quality of life for people and communities.”
National Co-production Critical Friends description
This training will provide an introduction to the Governance International Co-production Star and allow participants the opportunity to think about the principles underpinning co-production, their own practice and how co-production with people who use services can improve outcomes for everyone. DATES:
Wednesday 17th December 2014 (HALF DAY 9.30am - 12.00pm)
TRAINER:
Mark McGeachie, Co-production and Community Capacity Building Scottish Government Joint Improvement Team
COST:
FREE
Health and Social Care Integration
GCVS Essentials
Things you need to know to grow
This session will introduce you to the principles which underpin Health and Social Care Integration (Public Bodies Joint Working (Scotland) Act 2014). You will find out about: • the basic requirement of the legislation • key milestones on the integration journey • what the Scottish Government hopes to achieve through integration • how integration should be implemented including • basic explanation of joint strategic commissioning • Locality Planning and the importance of community and people’s voice • the importance of prevention
There will be an opportunity to ask questions and explore in workshops how these principles relate to, or will impact on, the third sector and the people who you work with. The session will be facilitated by Helen Scammell, GCVS Head of Operations.
Expert Speaker: Stephen Plunkett, Third Sector Health and Social Care Support Team, Health and Social Care Alliance Scotland (the ALLIANCE) DATES:
Monday 17th November 2014 (HALF DAY 9.30am - 12.00pm)
TRAINER:
Stephen Plunkett, Third Sector Health and Social Care Support Team, Health and Social Care Alliance Scotland (the ALLIANCE)
COST:
FREE
Delivered through the GCVS Essentials series
Booking places
Book places by emailing GCVS at training@gcvs.org.uk Please let us know:
1. 2. 3. 4.
The name(s) and job title(s) of participant(s) The course(s) that each participant wishes to attend Any access or dietary requrements (please specify the participant) If there is a cost for any of the sessions you are booking, please let us know which of the three cost categories your organisation falls under (see course descriptors for details). GCVS will invoice for payments.