20 INTERVIEW
ARBURG sees a bright future for injection moulding technology in the medical sector Ratree Boonsay, Branch Manager of ARBURG Thailand ARBURG, a German family-owned company, is one of the world’s leading global manufacturers of injection moulding machines for plastics processing. ARBURG Thailand Co., Ltd. has served the Thai market since 2001 in various industrial subsectors, including automotive, health care, electrics and electronics (E&E), and packaging. Ms. Ratree Boonsay, Branch Manager of ARBURG Thailand, recently shared with us the details of how ARBURG has penetrated the medical technology market with its injection moulding machines.
Please tell us your success story since your company’s establishment and how Thailand’s medical technology sector has developed from your point of view. For the past 20 years, ARBURG Thailand has focused on customer satisfaction as a company commitment. This has been our promise from the first day of business until now, and this will continue to be our goal in order to support all our customers in Thailand. This is our success story and the key to why we are still able to continue business in Thailand. Injection moulding technology has played an important role in the development of the medical industry in Thailand for more than 20 years. All subsectors of the medical
UPDATE 1/2022
industry have embraced the benefits of plastics and Liquid Silicone Rubber (LSR) – for example, disposable plastic instruments, syringes, pipette tips, dental drills – which has helped to reduce the spread of infections within the hospital environment. It has also replaced glass in a variety of laboratory consumables, thereby improving lab safety while reducing consumable costs. What was the key challenge to marketing your machines in Thailand back then? What, when and how did your first products (machines) begin serving healthcare customers here? We market ourselves as the "Home of Injection Moulding". We entered to the market by providing a complete solution
with injection moulding technology for customers. When ARBURG sold its first machines for medical applications, the focus of the Thai industry was more on automation and packaging. Through the years, more customers have started manufacturing medical products in Thailand instead of importing. Our first machines were used to produce electronic parts for medical equipment such as heart defibrillators and scanners. What are your current products/services/ activities for serving medical industry sector? How do they contribute to the Thai and the Association of Southeast Asian Nations (ASEAN) industries and markets? In terms of products, we can separate them into two different types of product solutions. First is the standard solution for mass production. We provide injection moulding machines that have top quality, reliability, production efficiency and flexibility for the clean room concept. Under this standard solution we offer varieties of hydraulic, hybrid and electrical injection molding machines as well as vertical injection moulding machines
