BIG CLEAN IN A COMPACT PACKAGE

When there’s a dirty job to be done, trust the iMPACT sewer cleaner to do it without washing quality and safety down the drain. Don’t let its compact size fool you. The iMPACT packs a wicked punch with features like:

• Industry-leading IntuiTouch® controls

• Hands-free accessory light option

• Safety interlocks, non-destructive e-stops and boom alarms

• Multi-Flow system for fuel economy

• Quiet engine design

• Optional wireless controls

• Powerful vacuum blower

And it’s all backed by a solid commitment to highquality performance. The iMPACT is engineered to reliably perform better — powerful, safe and affordable.

10. Send Gifts to Your Prospects and Potential Repeat Customers.

You’ve probably made sure you have not forgotten to ask the right questions during your sales opportunities and diligently kept a log of upcoming events your customers and prospects have told you they expect to host. Consider sending a small gift to new prospects and good customers who may be good candidates for repeat business for those events this season. Some popular appropriate gifts may include:

• Bottle of wine with their company’s logo on it

• Fruit basket

• Office plant

• Floral arrangement

• Tote bag

• Box of chocolates

• Snack basket

11. Offer a Competitive Discount.

Sometimes it just comes down to dollars. If there is room to be profitable on a particular order and be more competitive on price, even a small discount may make the difference.

Weigh The Pros And Cons Of Adding New Lines

Diversifying can make for more enticing packaging of services and products. There are income opportunities, but there are risks. There are improved customer satisfaction rates, but there are increased workloads for busy employees. There are opportunities to dazzle customers and their guests, but there may be brand identity considerations. These and other factors should be considered carefully before investing in new revenue streams for your portable restroom rental business. continued on page 20

MAKING SURE YOUR NEW REVENUE STREAM IS PROFITABLE

Product Wa Tch

In The News

Rolling out a new supplementary product or service is exciting. But, depending on circumstances, managing it can become more trouble than expected. The new addition may end up requiring unexpected allocations of worker hours and other critical resources to establish and maintain it. A new ancillary product or service delivery system requires practical benchmarks and budget appropriations. So, establish metrics to measure the performance of your new addition and ensure that outcomes continue to serve all stakeholders' best interests.

Associa Associa