THIS MONTH:
ROOF EXPERT SEE PAGE 20
GGF ANNOUNCES THE RIGHT PEOPLE READ GLASS NEWS
Issue 102 | September 2019
SEE PAGE 14
STATEMENT BY JOHN AGNEW, GGF PRESIDENT The Glass and Glazing Federation (GGF) is pleased to announce a management restructure that will ensure the Federation maintains and builds on its position as the leading trade body in the industry. The strategic decision to restructure was unanimously agreed by the GGF Board and is designed to bring the internal GGF departments closer together with a greater focus on the technical side of the Federation.
IS !! TH NTH MO
IS !! TH NTH MO
MANAGEMENT RESTRUCTURE
INSTALLERS | FABRICATORS | GLASS PEOPLE
KERB APPEAL
SEE PAGE 60
MACHINERY FOCUS
Aluminium Roof Lantern FROM THE AWARD WINNING ALUMINIUM SYSTEMS
FITTED IN MINUTES John Agnew GGF President
Steve Rice, GGF Director of Technical Affairs, who has been with the Federation for over 30 years, will be GGF Managing Director with immediate effect and will be responsible for the full running of the Federation’s operations.
With many challenges ahead for our Members and the industry, it is essential for the GGF to be fully ready and equipped for the forthcoming major regulatory and legislative changes. In view of the current climate, the GGF needs to re-inforce its technical side and provide Members with the support they need.
The GGF is also currently recruiting for new technical positions to increase this valuable resource for Members.
As part of the restructure, the Group Chief Executive and Head of Membership are no longer employed by the Federation. On behalf
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of the Board, I would like to thank both for their work at the GGF and I wish them every success in the future. I look forward to the new structure and for the GGF to continue to deliver high level services for the benefit of GGF Members’ and the wider industry. For further information go to: www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com.
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READER ENQUIRY NO: 0919/0001 GN - Qtr page Korniche_ P3_Front Page_2019.indd 1
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SEPTEMBER 2019
The UK’s Leading Glass & Glazing Newspaper
GGF, A NEW PM, BREXIT AND GLASS TO CHARGE YOUR ELECTRIC CAR I commented last month about being in the ‘silly season’ and have to admit that I wondered what on earth I could write about in September’s Page 3. I really shouldn’t have worried and, indeed, should have known that the Glass and Glazing Federation would come to the rescue with yet another announcement that would make us sit up and take notice. It’s a shame, however, that it isn’t good news about our industry or how they have managed to persuade the new Boris led government to support our industry in some imaginative way. No, it’s yet more internal staffing problems but it’s never about the lower ranks. Somehow the GGF seem to have the knack of losing or pushing senior members out of the door….what is it, three CEO’s in as many years? Kevin Buckley was appointed as the interim CEO in June 2018, taking over from Phil Pluck who had only been in position for just a year, resigning in April 2018. Pluck replaced Nigel Reese when he retired in December 2016. Just a reminder for you in case you are, understandably, losing count! I won’t even attempt to go through the list of other relatively senior management who have come and gone in recent years. You have to wonder what the cost has been for all this chopping and changing as, presumably, everyone hasn’t gone quietly out of the door without recompense of some kind. It was a particularly strange announcement in this case with neither person named, simply, “As part of the restructure, the Group Chief Executive and Head of Membership are no longer employed by the Federation.” Also in the statement from President of the GGF, John Agnew, it said, “On behalf of the Board, I would like to thank both for their work at the GGF and I wish them every success in the future.” Not exactly effusive in praise for two former employees. Bearing in mind there was a ‘restructure’ in 2017, the GGF now has another ‘restructure’ just a year after Kevin Buckley took over. I’m not sure if ‘restructure’ is a euphemism for something else entirely! So now it’s Steve Rice’s turn and I’m sure we all wish him well and look forward to getting some kind of good news out of Rushworth Street. Of course, we need to acknowledge that a new Prime Minister has entered Downing Street and, come 31 October, he will have taken us out of Europe. How that is going to come about is anyone’s guess as I for one don’t see anyway around the backstop problem. It has to be a good bet that we will be trooping through the Polling Stations in the near future although what that will achieve is debatable. One person with a grin all over his face is Roger Hartshorn who is sourcing all his raw materials for his new Garnalex from the
www.glassnews.co.uk | September 2019
August 2019 crossword solution:
4 Letters 6
This new product will have the capacity to revolutionise the generation of power cheaply from the sun to power homes, factories and cities in a new clean way. Professor Hendrik Swart, senior professor in the Department of Physics at the University of the Free State and SARChI chair (South African Research Chairs Initiative) in Solid State Luminescent and Advanced Materials explains the main objective of the research: “The idea is to develop glass that is transparent to visible light, just like the glass you find in the windows of buildings, motor vehicles and mobile electronic devices. However, by incorporating the right phosphor materials inside the glass, the light from the sun that is invisible to the human eye (ultraviolet and infrared light) can be collected, converted and concentrated to the sides of the glass panel where solar panels can be mounted.
Face To Face
8 GGF 8 Doors
UK. He’s always a cheerful individual but he’s positively rubbing his hands together at the prospect of Brexit! We are always looking for something new and I can’t be the only one wondering how the electric vehicle fad is going to develop. There’s talk of a charging lane on roads where you simply drive along picking up a charge for your motor as you go. Sounds even more complicated and expensive than HS2! So when I read about a new glass which is effectively a transparent solar panel and that a working model has been created which proves the viability of the process although now it needs to be refined, made more efficient and brought to the market, I was quite excited.
CONTENTS
10 Windows 14 Kerb Appeal 18 Fire Door Safety
‘TIME OUT’ WINNERS – AUGUST! Sudoku: R.Hamments, Thatcham, Berkshire
20 Roof Expert 26 Supply The Demand 28 Hardware 30 Tech Talk 31 BMBI
Eye Spy: Amanda Haith, Portsmouth
32 Glass News Interview: Garnaflex
Spot the Difference: Mr S Parry, Bolton, Lancs
34 Trade News
Crossword: Will Lightfoot, High Wycombe, Bucks
64 Careers
Congratulations to all our winners! Good luck in this months Time Out pages!
60 Machinery Focus 65 Conservatories 66 Software & IT 66 Cold Calling 67 Glass 67 Charity News 68 Time Out! 69 Find A Supplier
@GlassnewsMag
Christina Shaw
/GlassNews
glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.
CONTACT DETAILS Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk Kate Carnall Graphic Design E: kate@glassnews.co.uk Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.
The paper we use is 100% recycled.
Aluminium Roof Lantern FROM THE AWARD WINNING ALUMINIUM SYSTEMS
This invisible light can then be used to generate electricity to power buildings, vehicles and electronic devices. The goal is therefore to create a type of transparent solar panel.”
FITTED IN MINUTES
Sounds like a plan but don’t hold your breath, it is hoped to achieve this in around a decade! 0919/0004
FASTER
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Performance Engineering
WARMER
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Chris
5
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YOUR LETTERS
LETTERS
The UK’s Leading Glass & Glazing Newspaper
Dear Editor, After a lifetime in PVC-U, people wonder why I’ve fallen for Aluminium. I just love aluminium, its possibilities and its sustainability. And I’m knocked out that about 75% of all the aluminium ever produced is still in use! For those who don’t know, we’ve invested £9 million so far in a state-of-the-art Garnalex factory which will start extruding aluminium profiles for trade customers in October and an aluminium window and door system at the end of Q1 2020. We are investing to fill a gap in capacity, and a gap in innovation, quality and service. The UK consumes around 190,000 tonnes of aluminium profile a year, but it only makes around 110,000 tonnes so it has to import the rest. People don’t need reminding that lead times are long in aluminium. It takes several weeks from Europe and there are long delays in the UK too, plus potential complications importing from further afield. Now we also have the added complications and uncertainty from Brexit. So, the need for more made-in-Britain product is obvious. What are the other gaps? Having been an aluminium profile customer enables you to see things with fresh eyes. It’s always puzzled me that compared to the changes we’ve seen in timber and PVC-U, aluminium windows and doors have changed little in the last 30 years or so. Their appearance is pretty similar, they’re fabricated as you would have made them back then, and they install in the same old way. Apart from improving their thermal performance, very little has changed. Aluminium’s service levels also compare poorly with the standard offered by the PVC-U market. Innovation in aluminium has lagged PVC-U and timber, which practically reinvented itself in the last 20 years. We believe it’s time for an aluminium catch up. Few aluminium systems companies extrude or extrude in the UK: they buy-in and subcontract the finishing and painting. There’s been very little capital expenditure invested in new machinery in recent years, so maintaining good productivity and quality can be difficult. We assembled a high-powered team of technical experts to take a fresh look at aluminium with the aim of making a new system easier, faster and better to fabricate and install than other aluminium systems by incorporating all the innovations and improvements that should have taken place over the last 30 years. The team examined every aspect of aluminium windows and doors from performance and looks, to how they’re made and installed. And they’ve redesigned the aluminium window and door from the ground up. Anyone can make big claims, and the industry is not shy of overclaiming, but we’ll let fabricators and installers be the judge of these claims. When you’ve seen it, I think you’ll agree that it is aluminium, but not as the industry knows it.
WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk
4
Roger Hartshorn, CEO, Garnalex
Dear Editor, Over the last five years the timberalternative heritage look has captured the imagination of homeowners. It’s been such a hit that many fabricators and installers who originally saw flush casements as an attractive and interesting niche product, now see them becoming the dominant casement window style over the next five years, with traditional storm casements confined to a fifth or a quarter of their output. This trend has been reinforced with the launch of suited heritage flush doors. Originally the timber-alternative flush look was seen as a more appropriate style for older, period, heritage properties where modern storm casements looked out of place. And they have been accepted as ideal, which is why Deceuninck named ours the Heritage Flush Window. But homeowners, particularly older homeowners – the ‘Haves’ – fell for them in a big way. They love them, and they love the heritage colours they come in! These Haves have low or no mortgages, and their homes have been appreciating in value over the last twenty years as house prices have risen inexorably. They may earn less than many younger homeowners, but their outgoings are considerably less, so their disposable income is assured. Whatever they spend on their home is money well spent, for while house prices rise, the increase in value of their property more than pays for their home improvement. When they want something, they get it, and it is the looks, colour, performance, long life and style that count, not the price because, like the famous L’Oréal ad, they’re worth it. The Haves have driven the rapid growth of all the innovative new products in recent years, and the astonishingly rapid growth of
colour. We’ve seen an explosion in sales for on-demand colour. Deceuninck’s customers’ sales have just pipped 60% colour in total, against an industry average of just over 25%. Will Brexit end this strong growth? As we know from the polls, a high proportion of older people voted to leave the UK, but the threat of an unruly exit and disruption leaves them untroubled. Their housing wealth is secure, and they account for 90% of Britain’s savings. Many are living off comfortable pensions or they’re shortly going to start taking them. The Haves account for a large part of the market, and their numbers are increasing. They have the money to invest in beautiful windows and doors that add even more value to their homes. If you’re looking for a suite of heritage windows and doors in all the colours to help you grow fast with the Haves, call me on 07808 092 163. Yours sincerely Chris Jones, Sales Director, Deceuninck
September 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
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FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Helen Lovack HR Director, Distinction Doors Glass News talks to Distinction’s Helen Lovack about staycations in Northumberland, studying for a master’s degree, and her ongoing passion for helping others to succeed.
IT’S ALL ABOUT YOU Where were you born and live, currently? I was born and bred in Huddersfield; I’ve never lived anywhere else. In previous job roles I spent time travelling to and from Europe and the Far East and spent a much of my time in London, but I was always glad to return to the rolling green fields and hills of Yorkshire. Five years ago, my husband and I bought a static caravan in Northumberland after falling in love with the place after several holidays there. We now spend every other weekend there as well as holidays. Northumberland is one of the UK’s best kept secrets.
Your education and the subject or activity in which you excelled? I had a secondary school education and my best subjects were Art, Biology and English. I learned to do shorthand and typing at school which allowed me to get a job in an office after leaving school at the age of 16. I spent 10 years as a personal assistant at the same time, teaching office related subjects at Calderdale College in the evenings, which I loved. My PA role allowed me to get involved in personnel related tasks
and I was lucky enough to do my CIPD qualification which then enabled me to move into a HR role.
Your favourite sports or interests? My leisure interests centre around getting out into the countryside and enjoying the outdoors with my husband and our French bulldog, Claude. We used to do a lot of foreign travel but since Claude arrived 5 years ago we don’t tend to go anywhere without him. We all love going for long walks on the beach and Claude really likes playing in the sea.
Your biggest regret in life? I don’t really have any great regrets as when anything bad happened usually something good came from it.
Someone or something that inspires you? There is no one person in particular. I have worked with some really inspiring leaders and tutors throughout my career and they have helped me to get to where I am today.
The temptation you can’t resist? Shopping for shoes. I cannot pass the Trafford Centre or Meadowhall without driving in. One can never have too many pairs of shoes!
YOUR CAREER When and how did you join this industry? I joined the industry 5 years ago when I was lucky enough to be asked to join by our CEO who I had worked with in a previous role. My previous HR roles were in manufacturing, retail, the rail industry and a large far eastern trading company.
The job you do in 25 words? Together with the Board, ensuring the HR strategy drives the business strategy and increasing employee engagement to ensure we are an employer of choice.
Your greatest achievement? Going to university and getting 3 degrees so far! – I am just sorry it all happened after I lost my dad and he didn’t get to witness it.
The mistake you’d like to correct? I lost touch with a good friend because of a silly incident and I regret the 10 years of great friendship we lost because of that. We are now back on track but it made me realise how important really good friends are.
The talent you would like to enhance? I love developing myself and get great satisfaction from developing other people at every level. This is also why I am extremely interested in coaching and mentoring and enjoying every minute of my current studies at Sheffield Hallam University.
AND YOUR FUTURE What you would like to do if you weren’t in the industry? I love working in this role, and this industry, and don’t want to think about leaving it. I am currently studying for a MSc in Coaching and Mentoring, and this is something that I would probably like to pursue if I wasn’t employed here. It could be something I get more involved in as my retirement plan.
A particular ambition? I have always wanted to do a doctorate, but it’s not possible at the same time as a full time job so this might be another retirement plan.
The way you want to be remembered? I hope that I’ve helped members of my teams over the years to develop and be successful in their own careers. I would be happy if they felt I had played a small part in their journeys.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 6
September 2019 | www.glassnews.co.uk
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GGF
DOORS
FIRE SAFETY CAMPAIGN GATHERS REAL MOMENTUM In the last few months the Glass and Glazing Federation has significantly raised its profile as the main trade organisation in the industry, when it comes to fire safety. James Lee, Director of External Affairs commented, “Fire safety is at the top of our agenda. Our technical experts and political lobbyists are involved in on-going dialogue with Government to ensure we voice our Members concerns and educate on the importance of fire resistant glazing systems.” In the last few months the GGF has: • Exhibited and presented at FIREX International which attracted over 11,000 professionals responsible for fire safety in buildings. • Responded to 3 government consultations relating to fire safety including; • A technical review of building bulletin 100: Design for fire safety in schools- submitted to the Department of Education. • A call for evidence related to the Regulatory Reform (Fire Safety) Order 2005 - submitted to the Home Office. • Building a safer future: proposals for the reform of the building safety regulatory system - a 12,000 word response was submitted to the Department of Business Energy Industrial Strategy (BEIS).
James Lee
8
FROM EPWIN WINDOW SYSTEMS
• Held fire resistant glazing training days for over 40 installers. • Held two meetings of the GGF Fire Resistant Glazing Group. • Contacted numerous key influencers in the fire safety sector. • Presented in the House of Commons at the All Party Parliamentary Group for Fire Safety. The list of recent activities reads impressively, but the GGF isn’t stopping there and has confirmed that Peter Capelhorn, Chief Executive of Construction Products Association and the UK’s leading advocate of fire safety for the construction sector, will present at GGF Members’ Day on 26th September. Adrian Blaydon, GGF Technical Officer and Secretary of the Fire Resistant Glazing Group has been pivotal in driving the GGF’s fire safety campaign and activity. Following an extremely busy summer, Adrian commented, “We have covered so much ground in a relatively short space of time but we are not relenting. We’ll continue to engage with Government, continue to represent our members and the industry at forums such as the All Party Parliamentary Groups and joint industry committees. We will also continue our training courses and technical seminars to educate the industry on the importance of fire resistant glazing. We have achieved a lot, but there’s still much more to do and it’s essential that we build on our progress to date.” The momentum of the GGF Fire safety campaign is building and the Federation will remain at the forefront to ensure it influences any regulatory changes and continues to cascade key information regarding regulatory change to its Members.
Adrian Blaydon
THE DOOR TO OPPORTUNITY
To find out more about the GGF and its Fire Resistant Glazing Group, feel free to contact membership@ggf.org.uk or visit www.ggf.org.uk.
READER ENQUIRY NO: 0919/0007
The Stellar aluminium door range from Epwin Window Systems, delivers designer edge products for consumers and practical benefits for both fabricators and installers too. This is the view of Gerald Allen, Marketing Manager of Epwin Window Systems, who said: “Stellar has taken the ever-popular flush styling to the next level when we launched the flush door. The flush lines extend inside and outside of the door for the ultimate in simple, streamlined design that’s so popular with today’s designconscious consumers”. Stellar is perfect for residential doors, internal doors and French doors because the slim sightlines ensure the frame never dominates. There’s also a bifold door, perhaps the most popular aluminium product for UK homeowners. Usefully, it’s available with a choice of PVC-U beading that suites with PVC-U systems for a more harmonious solution. The door line-up will be completed with the addition of a
“Change and innovation are what drives any industry forward. It’s something we’re passionate about as a company and the Stellar door range blazes a trail in aluminium door design and offers a stylish alternative to timber, PVC-U or composite doors delivering new opportunities for our customers.”
Lift & Slide Patio Door which is due to be launched soon. It’s available in 2, 3 and 4 pane variations and is suitable for openings of up to 6.5 metres. Sash widths of up to 3 metres wide are available via a range of interlock sizes to achieve the best combination of sightlines and size capability. Gerald said: “Stellar doors are available with a variety of threshold options across the range to meet different access needs and design requirements. They deliver in terms of performance too. They meet Building Regulations standards without the need for foams or special polyamides and can achieve a Doorset Energy Rating of C and U-values as low as 1.1W/m2K. Weather performance is rated to BS6375-1 and the system offers multi-point locking and meets PAS24:2016 standards. Intelligently designed from scratch, Stellar is a pre-gasketed system, which saves up to 20% on fabrication time and reduces overall waste. A patent pending knock-in bead system means easier, faster glazing. Thresholds are removable, so in the event that a replacement is needed, there’s no need to remove the doorframe. And fully adjustable hinges on the flush door mean that once they’re fixed in place, they’re easy to adjust. Gerald concludes: “Change and innovation are what drives any industry forward. It’s something we’re passionate about as a company and the Stellar door range blazes a trail in aluminium door design and offers a stylish alternative to timber, PVC-U or composite doors delivering new opportunities for our customers.” Tel: 0845 300 9356 www.stellaraluminium.co.uk READER ENQUIRY NO: 0919/0008
September 2019 | www.glassnews.co.uk
DOORS
The UK’s Leading Glass & Glazing Newspaper
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Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/09/19.
OPPORTUNITY KNOCKS WITH SENIOR’S NEW DOMESTIC DOOR BROCHURE When your customers ‘Ask for Ali’, now you can respond with a new glossy aluminium door brochure from Senior Architectural Systems. Designed to appeal to the residential consumer and to provide trade installers with a useful sales tool, the new Door Collection brochure is the ideal introduction to Senior’s high-performance Ali and PURe® door ranges. Benefitting from high quality images and clear product information, the new guide makes it easy for installers to help their customers choose their preferred style of door and talk them through the different configuration, sizing and finishing options.
As well as providing important information on the security and safety features of the range, the new door brochure also includes details of the different design options, such as the choice of colours and finishes available via Senior’s in-house powder Name: Tel: coating service. Address: Postcode: Email:
Commenting, Senior’s marketing manager Jonny Greenstreet said: “Senior’s stylish range of single, double, folding sliding and sliding aluminium doors have become a popular choice in the domestic market as more and more residential customers
discover the benefits that aluminium systems offer over PVCu and timber products. The new Door Collection brochure is the perfect way to showcase our product offering and more importantly, help our own trade customers generate new business opportunities, and we are delighted to be able to offer them this new resource.” Copies of Senior’s new Door Collection brochure can be requested directly from its team of technical sales managers. Visit Senior’swebsite to find your regional representative or call 01709 772600 or email info@sasmail.co.uk.
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www.glassnews.co.uk | September 2019
9
WINDOWS
SWISSPACER HELPS SHEFFIELD WINDOW CENTRE’S CUSTOMERS CUT HEATING BILLS
The UK’s Leading Glass & Glazing Newspaper
SASH UK COMPLETES THE IMAGINE SUITE WITH VERTICAL SLIDER
Homeowner energy efficiency is at the heart of a 10-year partnership between SWISSPACER, the ‘Worldwide Warm Edge Leader’ and Sheffield Window Centre, a family business which has been manufacturing high quality PVC-U windows, doors and conservatory products for over 40 years. For the past decade, Sheffield Window Centre has used sealed units incorporating SWISSPACER’s warm edge spacer bar in all PVC-U and aluminium products. Joe Walker, Retail Sales Manager of Sheffield Window Centre says: “Warm edge spacer bars are incredibly important when it comes to energy efficiency, since they greatly reduce heat loss through the window. Research shows that on an average semi-detached house in the UK, the homeowner can save around 10% a year on their annual heating bills when all windows fitted are ‘A’ rated or higher.” “SWISSPACER’s warm edge spacer bar is tried and tested for excellent thermal efficiency and long-lasting results. That’s why all glass units used in our windows, conservatories, bi-folds and patio doors - and all products fitted with our own manufactured sealed units - have SWISSSPACER inside as standard.”
One Collection by Everglade Windows is a new uPVC range that offers more opportunities for installers. It features ovolo, chamfered and flush sash windows and doors as well as French and patio doors.
Sash UK, based in Barnsley South Yorkshire and serving customers up and down the country, is proud to announce they are now fabricating VEKA UK’s ‘next generation’ Imagine Vertical Slider. The long established company decided to manufacture the VS allowing them to offer the full Imagine suite from VEKA UK, giving customers the many fabrication and installation benefits that come with the newly launched Imagine Vertical Slider.
While traditional metal spacer bars are highly conductive and allow heat to transfer through the window, warm edge spacer bars, like SWISSSPACER, are made from an insulating plastic composite material that reduces heat loss through the sealed unit, keeping energy bills low. SWISSPACER also cuts the risk of condensation forming at the edge of the sealed unit and keeps rooms at a comfortable temperature. It is available in an unbeatable choice of 19 widths and 17 colours to suit a variety of products and applications.
John Riordan Managing Director explains: “Our customers already love the Imagine Patio Door and Imagine Bi-Fold Door System that we offer and when we saw all the benefits of the brand new Imagine Vertical Slider, we decided it was time to offer the complete suite from VEKA UK.
For more information on Sheffield Window Centre, visit www.sheffield-window-centre. co.uk or email info@sheffieldwindowcentre. co.uk and follow @sheff_windows. Learn more about SWISSPACER by visiting www. swisspacer.com and following @swisspacer.
“The main product benefit for us is probably the black co-extruded chamber. As the demand for dual colour increases - particularly on high end products like VS - the co-extruded chamber will save hours masking before spraying in our purpose-built factory. It will also mean that our installer customers have the peace of mind that they can ‘fit and forget’ because this approach offers such a neat and durable solution.
READER ENQUIRY NO: 0919/0011
10
EVERGLADE WINDOWS LAUNCH ONE COLLECTION
“The switch to the new Vertical Slider from VEKA UK couldn’t have been more straightforward and the team were as helpful as ever.
“With the demand for colour continuing to grow, we know that the Vertical Slider can be specified alongside any combination of Imagine doors and match perfectly in shades from the Variations collection. There are 27 colour combinations available ex stock
from VEKA, so we know we can offer customers impressively short lead times. “The new VS will give us flexibility for different types of project work too. It has two choices of cill, along with a number of horn options, an ‘invisible’ window coupling system, and can be fabricate with timber style joints so that it offers authentic heritage style, with all the benefits of PVCu. “Sash UK has been in business for over 50 years, and we refuse to become complacent in our growing success. We continue to invest in new products and equipment to offer our customers the finest choice in fenestration. Our purpose-built 112,000 sq. ft. factory is a ‘one-stop-shop’ for high quality windows and doors for every sector and we’re looking forward to demonstrating the countless benefits that come with the new Imagine Vertical Slider to customers old and new. VEKA UK Sales Director Neil Evans said: “Sash UK has been a customer of VEKA UK for more than 20 years and is a proud member of Independent Network. The company has a similar ethos to ours; continuing to invest and evolve for the benefit of its customers across the country. “We’re exceptionally proud of our next generation Imagine Vertical Slider, and with more and more companies switching from other providers to take on the system, it’s evident that fabricators and installers recognise the many unique advantages it brings. I look forward to seeing the Imagine VS go into more varied projects via Sash UK customers.” Tel: 01282 716611 – www.vekauk.com READER ENQUIRY NO: 0919/0012
Sales & Marketing Director, Jay Patel, says: “We asked installers what they were being asked about most by homeowners, and what came out on top was more colour options, extra design details and flush windows. One Collection has all this and more. “That’s why we’ve launched our new uPVC range that includes OC-Ovolo, OCChamfered and OC-Flush windows and doors, along with the OC-Patio doors, in an industry leading 26 colourways from stock, and even more options available to order.” Everglade Windows has created a full series of sales and marketing support to help installers to sell the benefits of One Collection. “We’ve got lots of literature on hand, including a homeowner brochure that includes the whole range, as well as individual product brochures, and fitterfriendly technical guides for each product,” continues Jay. One Collection offers the great performance expected from Everglade Windows, with U-values as low as 1.2 W/m2K for the windows. Security is covered with One Collection windows and doors, as they’re PAS 24:2016 and Secured by Design certified and come with corrosion resistant multipoint locking as standard. For customers looking to frame the view, OCPatio doors are available with large panel sizes making for impressive style. Jay adds: “With the One Collection by Everglade Windows, installers can offer discerning homeowners exactly what they want – the ability to add their individual spin to their windows and door designs, along with the energy performance and security that they’re looking for.” For more information about One Collection, call Everglade Windows on 020 8998 8775. READER ENQUIRY NO: 0919/0013
September 2019 | www.glassnews.co.uk
0919/0014
There’s a reason we’re the most specified profile provider in the world. We know what we’re good at and that’s where we apply our focus. To design, develop and extrude quality PVCu systems. It’s earned us a history of measured growth, producing leading, popular and reliable products – the most specified systems in the world. But our size doesn’t mean we’re complacent. We’re still a family owned business, a business with inherent integrity. We do what we say we’ll do and we will continue to invest in your future and ours, so that we can all enjoy a successful and secure tomorrow.
VEKA.CO.UK
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
INCORPORATE ON-STYLE COLOURS INTO THE HOME WITH ON-TREND STEEL WINDOWS Ever popular for their industrial nature, steel windows and doors have quickly become part of home interior styles as internal partitions, shower screens, replacements for exterior walls among others. Although mostly recognised for their solid black frames, steel windows, doors and their fixtures are available in a whole host of colours to complement any residential scheme. Homeowners can incorporate brass, bronze or copper steel windows or doors to tie an industrial look together enabling new frames to match industrial accessories such as copper light fittings or brass framed glass tables. Alternatively, if the homeowner is looking to bring luxury materials into to the mix, they can opt for pewter. This colour is perfect for matching steel windows or doors with the current trend for Scandinavian style. Pewter steel windows or doors work well with “cosy” items, such as light grey sofas, fluffy cushions and blankets in muted tones. Homeowners can also opt for handles in a variety of metallic shades, including bronze, brass, copper, chrome, pewter and gun metal. The industrial colours are able to bring current trends into contemporary and historic homes. Additionally, if metallic tones aren’t the right style to complement a home’s interior style, there are 15 powder coated colours which offer a different feel. In shades of cream, ivory, green or grey, there is a colour to suit every home. Choosing cream or ivory shades is a great way to allow steel windows and doors to blend in with
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SPECTUS WINDOWS PROVIDE FINISHING TOUCH FOR NEW BUILD DEVELOPMENT IN DERBYSHIRE Established Spectus fabricator Titan Trade Windows has installed 65 Elite 70 casement windows and doorsets in the first phase of a substantial new build development with Woodall Homes in Derbyshire. a muted interior scheme, such as soft aqua or terracotta colours, while deep greens and powerful greys provide the bold striking style of traditional steel windows with added personality. So, when it comes to choosing steel windows and doors, homeowners don’t have to stick with black. Steel Window Association members offer a multitude of colour options available to suit every home and interior scheme. Members of the Steel Window Association offer a UK-wide service for the repair and replacement of various types of old
metal windows, doors and screens, as well as being able to manufacture new fenestration which fully meets the requirements of the building regulations. Choosing an SWA member to manufacture and install your steel windows and doors ensures that you are receiving the highest standard of fabrication, installation and customer service. For further information on the Steel Window Association, please visit www.steel-windowassociation.co.uk or call 020 8543 2841. READER ENQUIRY NO: 0919/0015
The 78-house new build development is situated in the rural Derbyshire suburb of Bolsover. It is a mixture of two, three and four bed detached houses and bungalows all of which are finished to a very high specification and that includes the windows. White casement windows that meet Document Q compliance and achieve a window energy rating of 1.2 W/ m²K are required for all properties in the development but without compromising on the window aesthetics. Titan Trade Windows were more than confident that the Spectus Elite 70 windows would deliver what was required and having worked with Woodall Homes for over ten years, Titan’s expertise and high level of service were perfect for this latest development. Ben Vowles, Operations Manager at Titan, commented: “We have a great relationship with Woodall Homes and have worked with them on six of their previous new build developments. We have a proven record for delivering projects on budget and to
deadline and this on-going project will be no exception.” Titan Trade Windows work closely with Woodall Homes throughout the phased development. Ben said: “As soon as the apertures are ready, our survey team visit the site on a plot by plot basis and ensure we get the installers to site as soon as the scaffolding is removed. All plots are quoted and manufactured at plan-stage and our longstanding relationship with Woodall Homes allows the two parties to communicate regularly ensuring the multiple plot site runs seamlessly throughout the call-off process.” The project is the perfect example of what can be achieved with businesses working closely together. And the same can be said with Titan’s excellent relationship with Spectus Systems. Ben said: “Having in-full deliveries and superb after-sales support from Spectus Systems has allowed us to continually deliver on quality and price to secure such longstanding relationships”. Established in 2004, Derbyshire-based Titan Trade Windows are building a strong reputation with housebuilders in the area. In Spectus they have a systems house capable of supporting their requirements and commitment to delivering excellence in every aspect of their work. Tel: 0808 101 4143 - www.spectus.co.uk READER ENQUIRY NO: 0919/0016
September 2019 | www.glassnews.co.uk
0919/0017
KERB APPEAL
The UK’s Leading Glass & Glazing Newspaper
RESIDENCE IS BACKING PANEL DOOR PERFORMANCE With the launch of Residence Doors at the FIT Show and true to form, The Residence Collection are embracing bespoke and hand-crafted entrance door manufacturing by using existing sash and bead profiles, coupled with a performance door panel in either 28 or 44mm. This means that existing manufacturers of The Residence Collection can seamlessly move in to the entrance door market with the considerable options of R2, R7 and R9 frames and the common sashes, mullions and glazing beads across the range. The manufacturing techniques are not too dissimilar to the way in which timber doors are manufactured, with the added benefit of the larger, smaller, wider or slimmer sizes that composite doors cannot accommodate. From an overall design perspective, the panels can be sourced in foils or sprayed to match the sashes and frames, with spraying opening up all the design trend colours such as Farrow & Ball. Given the nature of The Residence Collection, both period inspired doors and more contemporary options can be manufactured, along with everything else in between.
The structural strength of the profiles within The Residence Collection and the nature of this type of door manufacturing means that the performance of these beautiful hand-crafted doors is impressive, without the worrying issues of bowing and warping that’s currently an issue with some composite doors. Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘Our customers now have the opportunity to manufacture entrance doors with existing profiles, coupled with high performance panels. It’s also a manufacturing philosophy that’s true to the heritage of The Residence Collection. She continued: ‘We now have a product platform that will enable us to penetrate the door market as a whole, through our customers and backed by our wondrous brand.’ For further information please visit www.residencecollection.co.uk and www.residencecollectiontrade.co.uk. You can request a free brochure pack including the new Residence D publication via e-mail at journey@residencecollection.co.uk or by calling 01452 348650. You can also add to their following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 0919/0018
ODL EUROPE’S CAPSTONE SECUREDESIGN™ DOOR SLAB TICKS ALL THE BOXES Composite doors are the most popular type of entrance door in the UK. But Nathan Barr, Managing Director of ODL Europe, sounds a note of caution. “Composite doors provide the level of performance homeowners are looking for. But if you want customers who are still delighted with you and your work years after the job completed, you need to choose your composite door range with care.” Nathan highlights the benefits of the new Capstone SecureDesign™ Door Slab and says ambitious businesses looking to build long term customer satisfaction and growth need to take a look at what it has to offer. He says: “The Capstone Door Slab has got a worldwide pedigree and has proved itself time and time again. And in the Capstone SecureDesign™ Door Slab, the best just got better.” The aesthetics, quality and durability of the slab are second to none. It features a highdensity polyurethane foam core which has been designed and engineered for the best flowability of the foam, reducing possible foam voids, bulging and uneven surfaces. The use of polypropylene eliminates water absorption, so the doors will not bulge or rot, even if water intrudes through openings from seals failing on glass or letterplates. The SecureDesign™ boards are
injection moulded to the specific design so you get the same specifications and consistent performance in every door. Plus, the woodgrain is taken from real oak woodgrain with the stain being applied by hand for superb aesthetics. And the finish achieves some of the UK’s best adhesion and UV stability ratings too. Security is similarly outstanding. The SecureDesign™ door slab is built into the door so it’s an integral part of the door core, rather than ‘floating’ in it. The improved foam flowability creates fewer areas of vulnerability. Overall, the Capstone SecureDesign™ Door Slab easily passes the cut through test and more than meets the requirements of PAS 24:2016. Importantly, despite the innovation in the new slab, it’s similar in weight to LVL and machines like LVL. It means fabricators can retain a consistent fabrication practice but achieve an improved quality of door. Nathan concludes: “The Capstone SecureDesign™ Door Slab from ODL Europe shows it’s what on the inside that counts and gives fabricators and installers clear points of differentiation when promoting to their customers.” Tel: 0151 933 0299 www.odl.com/europe.htm READER ENQUIRY NO: 0919/0019
VIRTUOSO GEARS UP FOR FURTHER GROWTH 2019 is proving to be another stellar year for Virtuoso doors, the Birtley-based manufacturer of composite and PVCu panel doors, with the business on target to achieve growth of 40% by the end of the year.
IT systems over the last two years and its factory is now equipped with the most up-to-date beam saws, CNC machines and edgebanders. The firm recently installed a Stuga Autocut sawing centre to provide additional production capacity.
Tony Craggs, managing director of Virtuoso Doors, explains: “This year has been all about building on the terrific success we achieved last year and it’s been an incredible year so far for Virtuoso, with year to date sales well ahead of what we hoped for.
Despite its impressive growth, Virtuoso Doors has consistently maintained its industryleading service and quality levels. Every single door manufactured goes through a rigorous 48-point QC inspection process which covers every step of the manufacturing process before leaving the factory.
“Our recent investment in additional new machinery has given us the capacity that we need, and we’ve taken on more new people to satisfy the increased demand, so we’re ready for a busy but very successful rest of the year. We hit a record-breaking month in October last year and we fully expect to beat this achievement during the upcoming seasonal period.” Virtuoso Doors has invested £1 million into specialist machinery, equipment and
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Driving demand through innovation, the company’s sales of the ultra-modern aluminium textured composite door, VirtuAL has increased rapidly, particularly as the door is now available in an aluminium outer frame. Virtuoso was the UK’s first composite door manufacturer to create an aluminium alternative composite door and the first to offer an aluminium frame for all of its composite doors.
“We’re incredibly proud of the success we’ve had as a business and also of the role that we’ve played in bringing pivotal new products, like Virtu-AL, to the market,” adds Tony. “With such positivity and success within Virtuoso, we’re paving the way for another period of growth. We do have ambitious targets, but we’re confident that we will achieve them and we can guarantee that this will all be without compromising on our very exacting standards of craftsmanship and service.” To find out more about Virtu-AL or the full Virtuoso range, call 01453 707272, visit www.virtuoso-doors.co.uk or follow @ virtuosodoors on Twitter. With a reputation for manufacturing superior quality doors and providing unrivalled personal service, Virtuoso Doors is at the forefront of composite door development. Virtuoso’s doors are made from the most robust GRP skin for long lasting good looks.
Virtuoso Doors is part of Customade Group, which operates nationwide and employs 1100 people in multiple manufacturing sites across the UK. The group also includes REAL Aluminium (aluminium), (Polyframe (PVC-u), Atlas Glazed Roof Solutions (glazed roofs), Hourglass Seal (sealed glass units), Stevenswood Trade Centre (trade counters) and Fineline Aluminium (specialist glazing).
READER ENQUIRY NO: 0919/0020
August 2019 | www.glassnews.co.uk
The ease of de-glazing and the speed of manufacture, sets a new standard in composite door design! Hugh Jones | Director | APC Panels
same
engine,
new
model
0919/0021
0345 2000 816 | customerservices@distinctiondoors.co.uk distinctiondoors.co.uk/nxt-gen | door-designer.co.uk Tried, tested and trusted, the UK’s number 1 composite door supplier
KERB APPEAL
The UK’s Leading Glass & Glazing Newspaper
WHAT’S NXT? When the company that pioneered composite doors in the UK introduces new products, the industry needs to pay attention. Glass News visits Distinction Doors to track progress of the company’s all new ‘nxt-gen’ range When the forerunner of Distinction Doors introduced the very first composite door panels to the UK just over 20 years ago even those with the vision to introduce such products could not have predicted just how successful they would be. Not only did composite residential doors change the home improvement landscape, but a sector was created that continues, often against the run of the replacement window sector generally, to return sales increases year-on-year. For Distinction Doors of course, being the holders of such a legacy is not regarded as enough alone to guarantee continued success. And as the sector’s largest supplier, with around one in four composite doors installed in the UK being supplied by Distinction, the company’s commitment to growing the sector as well as the company, has never been more powerful, says MD Gareth Williams: “The investment we made last year on developing and refining our customer service offer, is really paying dividends in 2019,” explained Gareth. “We spent £850,000 in a first phase of infrastructure development. This was designed to set new parameters for service expectations generally and also to handle the continued growth in demand for door
blanks sold in volume and for our prepped door products, which now account for more than 40% of Distinction sales.” This strategic infrastructure investment was also aimed specifically at supporting growing demand for blank and prepped versions of Distinction’s innovative nxt-gen range that introduces a more contemporary appearance. This is achieved through the flush fitted inner frame sitting level with the mouldings to give sleek lines that move composite door design on subtly and effectively without compromising British homeowners’ relatively conservative tastes. “nxt-gen was an important step for Distinction,” says Gareth. “The core market for composite doors in the UK is for products that are traditionally styled. So we wanted to introduce something that caught the eye of the homeowners without being too radical; and the message is coming through that the approach was the right one and sales are strong and increasing.
Gareth Williams, MD
“We also had to ensure that the trust we have with our fabricator customers and of course, their trade installers, is maintained and actually enhanced. Our business partners have worked with us for many years and nxt-gen had to bring something new whilst maintaining or improving our business offer,” says Gareth. “Despite the sleeker aesthetics of nxt-gen we have ensured that the product continues to be the sound, reliable, quality slab that Distinction is known for; we won’t try to fix what isn’t broken.” In the two decades since Distinction Doors’ founder brought the first composite doors into the UK, it is not just the products that have evolved. Where originally composite doors found favour with social housing specifiers, now the composite door has evolved to become a product favoured by
New 2019 nxt-gen Classical Half Glazed brings a more contemporary appearance
private homeowners, with sales continuing to outstrip the general home improvement market: a new entrance door can make a radical difference to the performance and appearance of a home relatively inexpensively.
nxt-gen Flush Finish
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Furthermore, installers expect their choice of composite door to be accompanied by comprehensive marketing support. Distinction’s nxt-gen is well served in this respect with a range of high quality marketing materials in addition to exceptional technical support. “Distinction has also led the industry by promoting
composite residential doors generally, not just Distinction brands ” says Gareth. “We take the view that growing the cake will always give us a larger slice.” So whilst nxt-gen was a significant change in the product line up for Distinction Doors, its broader marketing support for composite residential doors will remain unchanged. Distinction continues to lead the market it did so much to create, from the front. READER ENQUIRY NO: 0919/0022
September 2019 | www.glassnews.co.uk
JUST THE
TONIC!
Welcome to GIN Installer Network JOIN US TODAY!
Welcome to the Genesis Collection.
CURITY PE R SE
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ENHANCE D
0919/0023
We looked at the various window and door systems on the market and realised that none of them offer the style, quality and performance that we’d want in our own homes. It was the attention to detail that was missing, so we researched the market for New Build and Renovation – and selected the best products in each sector. And then we set about making them even better. The result is the Genesis Collection, a suite of windows and doors that includes:
It’s the attention to detail that makes the difference
TheGenesisRange
www.genesiscollection.co.uk
0800 138 38 38
FIRE DOOR SAFETY
The UK’s Leading Glass & Glazing Newspaper
CHILLI FACTOR
Regular readers of the trade press, and those with an eagle eye, can’t fail to have spotted a rather unusual addition to the latest run of UAP advertising. The Manchesterbased company has taken to including small red chilli peppers in its designs.
existing customers. We’re very excited to be offering customers chilli-related vegan and vegetarian friendly giveaways over the coming months, including Naga chilli piri piri ketchup; five-chilli oil and chilli-infused Belgian dark chocolate.
encouraging customers to post photos and videos of their foodie creations, tagging us in.
We will be using our social media platforms to share recipes relating to the products and
Yes, of course. Our TS008 letterplate, The Soterian will take centre stage but be eagerly
WILL YOU BE FEATURING ANY PRODUCTS?
supported by the rest of our Salamander product range.
WHAT MAKES THE SOTERIAN SO SPECIAL? It meets the requirements of the TS008 technical specification developed by the Door and Hardware Federation (DHF)
With a campaign just around the corner, Kamila Kasperowicz, UAP marketing manager explains why the hardware solutions provider is launching a campaign centred around these fiery red fruits and how it is supporting fire door manufacturers during these testing times.
SO, WHY CHILLI PEPPERS? It’s a play on heat. It’s as simple as that. We wanted a campaign which would relate to fire-rated products. We have all been touched and saddened by the tragedy at Grenfell, and this industry, more than most has been challenged by the repercussions. The chillis felt like a way of communicating our knowledge and capability without evoking too many emotions.
WHAT CAN WE EXPECT FROM THE CAMPAIGN? Well, obviously there’s our advertising which is being rolled out across print and digital platforms. We have also spent a lot of time working with our internal and external sales team to find a way of engaging our
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September 2019 | www.glassnews.co.uk
FIRE DOOR SAFETY
The UK’s Leading Glass & Glazing Newspaper
which covers ‘enhanced security and general requirements for letter plate assemblies and slide through boxes. The specification ‘…provides a means of evaluation against opportunist attack…’ which includes fishing and potential arson attack. The letterplate is also assessed for resistance to fire, water and corrosion. Most recently, The Soterian has been independently tested and is now Certifire approved for FD30 and FD60 timber doorsets. It is certified for use with a variety of door assemblies - timber faced and edged door leaves with a solid cellulosic core in a timber, metal or composite frames having fire resistance of 30 and 60 minutes, depending on letterplate assembly. The Soterian is also Document Q, PAS 24: 2016 and Secured by Design compliant. It is the ultimate letterplate for those wanting to manufacture an approved doorset!
DOES THIS MEAN YOU HAVE BEEN INVOLVED IN SOME OF THE FIRE DOOR TESTING IN RECENT MONTHS? Yes, we have supported several fire door manufacturers and fabricators throughout the testing process. I believe that some have now returned to the market with an approved fire doorset. But let’s face it, it continues to be an incredibly difficult time for the industry, with some deciding to step away from fire doors altogether while others, have not been quite so fortunate and had the decision made for them. As a hardware provider, we have felt that it’s our duty to work together with the fire door supply
www.glassnews.co.uk | September 2019
chain to make an approved and compliant product. By investing in product development and independent testing, we can be sure our hardware products are reliable and perform, meeting the very latest standards and requirements. Our investment in Certifire certification for The Soterian is a good example of this.
OK, SO WHAT ABOUT PRACTICALITIES… 99% of our products are held in stock and are ready to dispatch the same day as placing the order. Any products ordered before 3pm will then be delivered the next day! We also hold around four months of stock at any one time so our customers can be reassured of receiving the best possible hardware solution, quickly. We also have an onsite locksmith department so we can provide custom keyed alike cylinders and custom master suite cylinders. Our locksmiths are BSi Kitemark registered which means when they key alike the cylinders, the Kitemark status of the cylinder is not affected.
THE LAST WORD! Over the coming months, we want everyone to get involved in our chilli campaign. Look out for our recipes on Twitter @UAP_Limited and Facebook @uaplimited and get sharing! For more information visit www.uapcorporate.com/chilli or call the team on 0161 796 7268. READER ENQUIRY NO: 0919/0024
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ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
THE DOS AND DON’TS OF FITTING ROOFLINE Whether you’re fitting roofline every week, monthly or once in a blue moon, it’s always worth reminding yourself of best practice to keep safe and prevent customer call-backs. Here are Freefoam’s nononsense tips for simple, safe and hassle-free installation. GUTTERS • When surveying a project do check for a slate or tile undercloak on the gable. There is a good chance that the gable rafter will need replacing. The same is true for the verge because water may have penetrated through all of the joints in the tiles or slates onto the rafter and behind the barge board. The tiles and slates are normally fixed to the barge board, making it very difficult to get the barge board off without destroying the verge. It’s a good idea to price this in the quote. • Do always use all three fixing holes in the fascia brackets. The brackets are designed to allow the gutter to move in fluctuating temperatures. If you only use one or two holes it will allow the bracket to swing, trapping the gutter and stopping the correct expansion and contraction. This is normally the cause of guttering coming out of the joints which can lead to leaks. • When fitting gutter do make sure the grooves for the sealing gaskets are free from debris or the seals will leak. • Do remember to fill a gutter installation with water before you leave the job. It only takes a few minutes but will test for leaks and save you a wasted return journey.
FASCIAS • When fitting fascia, don’t forget to push two rows of tiles back, cut old felt back along the line of the fascia and fold the felt back under the second row of tiles.
This will give you access to the rafter feet. You can then use a crowbar to make a gap between the fascia and rafter foot and cut the nails with a reciprocating saw or a pad saw. This makes it easy to take down the fascia. • Do always use white chalk when using a string line to mark a fixing line for fascias, bargeboards and gutter brackets. Don’t for example use a red one – it’s much harder to rub off and can leave marks round the nails! • You often need just over five metres of fascia to complete a run. Don’t be tempted to have a small one metre piece at the end! Instead, cut the five metre board so you have a larger space to fill at the end, about 1,500mm. This looks
much better and you can use the one metre off-cut on the barge board. • Do pre-drill and oversize holes when fixing dark or coloured fascia boards and cladding. • Don’t join fascias between two rafters. Always fix the end of a fascia to a rafter foot, as the join will be much more secure. • Do remember to fix just one side of a jointer or corner to the fascia, or it will be forced off when the boards expand and contract. • When using over-fascia vents, don’t forget to allow for a smaller fascia. In many cases the saving you make on the fascia will pay for the over vent.
• Do ensure you have clearance on sidehung window sashes on the fascia if they are close to the soffit.
GENERAL TIPS • If you’re working off a ladder or EasiDec, do fit the gutter as you fit the runs of fascia. It saves you going back on yourself and it’s much quicker and safer to place the ladder or Easi-Dec once. Leave the gables until last. • Do use a dilute mix (50:50) of PVA to prime the under-cloak and tiles when rebedding a gable. You can also add a small amount of PVA to the mortar mix. This bonds the verge together and prevents slumping. • Don’t use standard PVC solvent cleaners on woodgrain products. They are too harsh and will remove the acrylic from the surface of the laminate which reduces the UV filtration properties. Use warm soapy water or a proprietary cleaner such as Cosmofen 20. • Do use dust sheets on the ground when ripping off fascias if there are flower beds under the scaffold. This will make it much easier to clean the area when finished. • Do use a sliding bevel and boat level to find the angle on a gable. • Before taking off old barge boards on a gable, do check the undercloak strip isn’t nailed to it. If it is, and you don’t cut the nails, it will break the undercloak strip - the piece of flat material under the mortar bed on the verge tiles. For more information visit www.freefoam.com, call 0800 00 29903 and follow @freefoam. READER ENQUIRY NO: 0919/0025
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September 2019 | www.glassnews.co.uk
ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
EWENNY GROWS WITH ATLAS LANTERN 2.0
Bridgend-based Ewenny Home Improvements has seen its business grow rapidly after becoming one of the first firms to upgrade to the new Atlas Lantern 2.0. The lantern, which is the slimmest non-bonded glazed roof available, is already proving a hit with their customers. Ewenny’s director Andrew Edwards says: “We were keen to see the Atlas Lantern 2.0 when it was launched and it certainly didn’t disappoint. Slimmer and sleeker than anything else we’ve seen, we knew that homeowners would definitely want it. And we were right – people ask for the lantern by name and we’re installing more than one week. It’s easily become one of our most popular premium products.” One of the main attractions of the new lantern for Ewenny, however, is the ease and speed with which it can be fitted. “The Atlas lantern is a fitters-dream and my team has remarked on how fast and easy it is to fit,” adds Andrew. “It’s lighter to lift into place and the new ringbeam now comes in one piece so there’s no need for on-site assembly. There are fewer components too and you only need to use silicone to seal the lantern to the kerb, which makes for a much quicker and more straightforward installation.” Ewenny has invested in a new Lantern 2.0 for its showroom, which has attracted customers from all over South Wales. One visitor who went on to buy an Atlas Lantern 2.0 after seeing it in the showroom was Mr Davies from Cardiff. Mr Davies and his wife have lived in their four-bedroom detached home for more than 40 years and had built an extension on the ground floor some time ago. The couple wanted to upgrade the extension and bring more light into their home by replacing the old polycarbonate roof. “Our extension gave us useful space, but it was very dark and unwelcoming,” says Mr Davies. ”One of our friends had just had a lantern fitted and urged us to get one too. We went along to the Ewenny showroom and were immediately impressed with the quality of the showroom and the greatlooking Atlas lantern we saw on display.” The couple chose a 2.5 x 1.5 metre contemporary Atlas lantern in grey and
www.glassnews.co.uk | September 2019
“Freefoam provides high quality products and great service. Support is geared towards what we and our housebuilder customers need.”
aluminium bi-folding doors to maximise the flow of light into the room.
Andy Loasby | Director of Sales PCP Cladding
“We placed an order pretty much straightaway and our new Atlas lantern and bi-fold doors were fitted shortly after,” adds Mr Davies. “We couldn’t believe the difference the lantern made – it has transformed a dark room into a light-filled space that we just love spending time in. We enjoy relaxing in there and looking up to see the sky above – and we get to see so much more because the lantern is so slim and minimal. It has made our home.” Lantern 2.0 features a fully aluminium, thermally broken ringbeam, which has been reduced in size by 55% to make it lighter, better looking and more thermally efficient. It also incorporates a refined ridge topcap, which is 25% thinner than before, to achieve incredibly slim sightlines when viewed from below. The height of the ridge top cap has also been reduced by nearly 50% to make it much less obtrusive from the outside. The internal ridge, transom rafters and hips are the same 40mm width to create a neat appearance and, unlike bulkier systems, there are no boss or hoods to intrude on the roof ’s super-slim ridge. One of the strongest glazed roofing systems available, it delivers outstanding thermal performance. The ridge and rafters feature a thermal break to prevent cold air from penetrating to the inside of the rafter. The rafter is more thermally efficient than its nearest rival and can achieve a U-value of up to 0.9 W/m2k with triple glazing. For further information, please contact Atlas on sales@atlasroofsolutions.co.uk or phone 02838 327741. Atlas Glazed Roof Solutions is part of Customade Group, which operates nationwide and employs 1100 people in multiple manufacturing sites across the UK. The group also includes Polyframe (PVC-u), REAL Aluminium (aluminium), Virtuoso Doors (composite and PVCu door panels), Hourglass Seal (sealed glass units), Stevenswood Trade Centre (trade counters) and Fineline Aluminium (specialist glazing).
We’re a leading roofline, rainwater and cladding manufacturer committed to working with stockists across the country, giving you the products and support you need to build your business.
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READER ENQUIRY NO: 0919/0026
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ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
IKON LAUNCHES KITEMARKED ROOFLIGHTS IN RESELLER MARKET FIRST Ikon Rooflights – a new brand from industry leader Sunsquare – has brought BSIKitemarked rooflights to the reseller market for the first time. With two pioneering flatroof skylight designs, the new range offers verified quality and unbeatable margins, with prices starting from just £445. Available exclusively for distributors, the new Ikon rooflights boast unrivalled design, thermal performance and safety credentials,
with competitive pricing that allows resellers to benefit from unmatched profit margins. They are also the only skylights for resellers that hold the BSI (British Standards Institution) Kitemark – a renowned mark of quality. Mark Lambert, Sales Director at Ikon Rooflights says: “For a long time, prohibitively high pricing has made Kitemarked rooflights completely inaccessible for the reseller market. This has left distributors having to compromise, unable to offer top-quality products at a margin that makes commercial sense. We’ve developed Ikon to change all this. “Put simply, Ikon rooflights are the very best resellers can get, at a price that can’t be beaten. Both the new Ikon Air and Ikon Pureview are built to the highest quality, efficiency and security standards, each
holding a BSI Kitemark – and all at an extremely affordable price point. For the first time, this gives builders’ merchants and other windows and glazing distributors the opportunity to meet rising demand for quality, with a product that really competes on price.” The launch brings to market two new product models. The Ikon Air is a stylish, electronically opening rooflight that provides fresh air at the touch of a button. The robust, fixed Ikon Pureview offers a clear sightline and frameless look. They are quick and easy to install, and both models are available as stock in eleven sizes, with delivery within just seven working days. Mark continues: “Unlike most other brands, Ikon offers the electronically opening Air model as stock, providing resellers with an excellent upsell opportunity when selling standard fixed rooflights. The team behind Ikon has more than 15 years’ experience specialising in flat-roof skylights, so we know how important benefits like these are for distributors. Our pricing is another
“Unlike most other brands, Ikon offers the electronically opening Air model as stock, providing resellers with an excellent upsell opportunity when selling standard fixed rooflights.” part of this, allowing resellers to secure the margins they need. What’s more, knowing all Ikon products are regularly, independently tested to destruction and backed by a 10-year warranty, they can have complete peace of mind too.” Ikon rooflights feature laminated glass as standard: the safest, most reliable option on the market. They are also the only skylights for resellers that hold a BSI Kitemark for the whole product (not just the glass). Even electronic components are CE marked by the BSI. Fully thermally broken, Ikon rooflights have unparalleled U-values – incorporating polyamide thermal breaks to conductivity that provide an effective barrier between internal and external temperatures and guard against cold bridging and condensation. Upon signing up as a distributor for the new range, Ikon’s reseller partners will be assigned their own customer relationship manager who will provide start-to-finish support (from stock requirements through to marketing). They will be given access to a password-protected portal – www.ikonrooflights.co.uk – where they can place orders, pay, check statements and track order deliveries, as well as sales leads for further profit opportunities. For more information about the new Ikon Rooflights range, or to become a stockist, please call 01284 718 879 or email: sales@ikonrooflights.co.uk. READER ENQUIRY NO: 0919/0028
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September 2019 | www.glassnews.co.uk
ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
THERE’S NO DEW ON MARS, WHAT PLANET DO YOU LIVE ON?
Do you ever wonder if your selected roof will
suffer from condensation?
If there is one thing that cannot be avoided – unless you are on Mars, because there is no atmosphere out there – is that our air contains moisture. Dew is created when the
air cools and moisture forms on surfaces as it can no longer hold onto that water, a bit of a problem when this happens on the inside of the roof.
This Interstitial condensation is formed when moist air gets into the fabric of the roof. If the temperature change is significant enough the dew point will be reached and form condensation that can eventually turn to mould and spread. So to make sure your selected solid roof will not create interstitial condensation: • Is there a suitable ventilation cavity to take out the moist air out of the roof • Is the insulation supplied enough to minimise any cold bridging and stop warm air from reaching the external rafter. • Has that the roof has successfully been through a CRA (Condensation Risk Analysis) The Icotherm roof system uses a solid roof construction, with 150mm EPS fully recyclable, rigid
insulation, and is fully ventilated. It has been CRA checked and is JHAI certified. Supplied in ready to “slide on” pods, which can be made to suit hard to access installation sites, such as having to go through the house (ie small pods), the Icoroof allows you to fully retrofit a roof, with all tiles installed in only 8 hours. Beams are cut to size, as is the insulation, and we now offer a cut tile service on Metrotile, which is saving our customers a lot of time of site. Our tiles our delivered to site with the roof for ease. Of course our pods and other components are carefully labelled for a worry free installation. For further information contact Anne-Marie at marketing@icotherm.co.uk, www.icotherm.co.uk, 01204 773040. READER ENQUIRY NO: 0919/0029
0919/0030
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ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
GET ELEVATED WITH LINIAR’S LATEST COMPETITION! Industry-leading systems company Liniar is at it again! The PVCu systems company which raises the standards of the industry is raising the bar again with its Raise the Roof competition – and everyone from home and property owners to businesses in the industry is going to love it. If you’re ready to raise your expectations step under an Elevate lantern roof – available in both traditional rectangle and more modern square shape, it floods a room with light whilst maintaining the highest energy efficiency. December 2018 saw the launch of Liniar’s latest addition to their conservatory and orangery roof range and since that launch, Elevate’s been praised for its slim sightlines, sleek transitions,
ease of installation and thermal efficiency. To celebrate Liniar’s phase two launch of Elevate which saw the square version of the product added to the company’s conservatory roof range, Liniar is launching a competition for one lucky entrant to win an Elevate roof! The Raise the Roof competition begins 21st August and runs through 31 October 2019. There can only be one winner and being in with a chance to get your hands on this stunning piece of kit is easy! Simply follow Liniar on Facebook and Instagram, like the competition post and tag a friend! Elevate has taken the market by storm since its launch, now it’s the competition’s turn to go viral! The winner of the prize will be chosen at
random and announced on 4 November 2019. Whomever wins the competition will have the ability to upgrade the 1.2m x 1.8m Elevate roof and personalise it with additional colours, sizes and glazing options at a cost. Wide open expanses of glass, excellent energy efficiency, up to 36 colour combinations and an ultralow installation time of as little of 30 minutes – who wouldn’t want to add this to their property or surprise one of their customers with an installation? For full terms and conditions of Liniar’s Raise the Roof competition, please visit https://www. liniar.co.uk/elevatecompetition/. READER ENQUIRY NO: 0919/0031
UNIVERSAL TRADE FRAMES ADDS KORNICHE ROOF LANTERN TO ITS PORTFOLIO Shropshire-based trade fabricator Universal Trade Frames has just added the Korniche Aluminium Roof Lantern to its portfolio. Karla Greenhalgh, Area Sales Manager at Universal Trade Frames said: “By listening to customer feedback we were more than aware that today’s homeowners are looking to create light-filled rooms that add extra year-round space and that’s exactly what the Korniche Roof Lantern delivers. The addition extends our conservatory and roofing solutions even further and ensures our customers have access to a full portfolio of options to sell into the consumer to satisfy current trends.” The Korniche Aluminium Roof Lantern is the strongest and most thermally efficient in its class. For installers, easy-fit technology considerably reduces fitting time on site. All roof lanterns are supplied with a complete step-by-step installation guide and pre-drilled eaves beam. A range of high performance 24mm double glazing is available, clip fit aluminium top and end caps. Bespoke sizes up to 6 x 4 metres are available and the thermally broken eaves beam and choice of self-cleaning glass offers U Values as low as 1.2W/m2K. The Roof lantern is available in choice of colour options including Gloss White, Matt Grey, Matt Black and any standard dual colour combinations. Consumers will appreciate the slim 57mm wide sections which deliver superb aesthetics with uninterrupted sight lines for more glass appeal. Karla commented: “We are committed to delivering the products our customers need. In the Aluminium Roof Lantern we have an intelligently-designed roof system that offers a wealth of opportunities in a growing
market sector and is already proving popular with our customers.” Like all Universal’s products, its lanterns and conservatory roof solutions are all manufactured in the company’s impressive fabrication plant in Shrewsbury, Shropshire. As well as the reassurance of quality and reliability this brings, Universal Trade Frames’ customers also enjoy value-added benefits such as ongoing marketing support and conservatory software packages. Universal Trade Frames is a family-owned company that was founded in 1996. The business has developed a reputation for its ability to stay ahead of industry trends. The addition of the Korniche Aluminium Roof Lantern to its portfolio is a perfect demonstration of this commitment. Tel: 01743 442244 - www.utfl.co.uk READER ENQUIRY NO: 0919/0032
0919/0033
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September 2019 | www.glassnews.co.uk
Aluminium Roof Lantern FROM THE AWARD WINNING ALUMINIUM SYSTEMS
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0919/0034
SUPPLY THE DEMAND
TRADE NEWS
PLANITHERM NETWORK ENJOYS CONTINUED SUCCESS
HOW TO PAS 24 WITH FLYING COLOURS Rob Vaughan, Window Ware’s Technical Manager shares his top tips to help fabricators pass PAS 24 security testing first time. Even though the PAS 24 standard has been around for several years now, there is still some confusion among fabricators about just what is required for their products to make the grade. It’s important to remember that just because a door or window set uses PAS 24 compliant hardware, it does not automatically guarantee a pass. Correct fabrication is just as important. For example, something as simple as the wrong type of screw or a misplaced drainage hole could ultimately cause the entire system to fail. At Window Ware, our dedicated ASMs work closely with our fabrication partners from the outset to recommend the correct hardware and provide helpful advice to give their finished products the very best chance of success during PAS 24 testing. Here are just some of our top tips for securing window and door certification. Windows Hinge: There isn’t a friction stay on the market that will achieve PAS 24 certification without the addition of a hinge protector. That makes resilient little devices like the new Stay-Guard from GT Window Products an essential component. Made of strong, rustresistant high-tensile steel and available in different stack heights, the Stay-Guard protects any friction stay from attack.
Lock: We have an extensive range of locking systems that have already been used in PAS 24 testing. We have the Yale Encloser and the MACO Reverse Action Inline Lock - which are both suitable for PVCu, aluminium and timber profiles, the Kenrick Nemesis - which is specifically designed for aluminium systems or the SBD-approved, Avantis FMT security window lock. Whatever material you’re testing, you can be confident Window Ware will have a solution. Glass: If you want to make sure your windows stand up to the manipulation tests, our advice would be to fit glass retention devices like the effective, affordable Snap-Lock from GT Window Products. Fitted properly, they make life much harder for opportunistic burglars trying to gain entry by removing the glass unit from the sash. Better still, Snap-Lock provides a dependable solution for both windows and doors. Doors Hinge: The last update to PAS 24, which reduced the amount of deflection allowed from 100mm to 50mm, has meant many hinges require additional support. At Window Ware, we recommend fitting the Quad-Guard from GT Window Products. A simple but effective device that requires no additional routing to give extra support on the hinge side.
Over a year since its re-launch, the Planitherm Network by Saint-Gobain Glass continues to impress customers, installers and fabricators alike. Letterbox: We offer the Yale Postmaster Professional TS008 Approved Letterplate, which offers excellent weather performance and is backed up by a 10-year mechanical guarantee. Cylinder: The minimum requirement for PAS 24 compliance is a 3-star TS007 solution. This grade can be achieved in several different ways, either by combining hardware like the Trojan TS007 2-star security handle with a 1-star cylinder or by fitting the excellent Yale TS007 3-star platinum cylinder. Without question, the best advice we could give is to partner with a hardware supplier that has both the product offering, and the practical knowledge to help you improve the security performance of your products and achieve PAS 24 certification. At Window Ware, our dedicated ASMs have the experience and expertise to help guide you in the right direction. Their individual knowledge and support is backed-up by the combined know-how of our talented in-house team, made up of industry specialists and ex-fabricators and fitters. It means that whether you’re looking for PAS 24 compliant hardware, efficient factory tools or cost-effective consumables, Window Ware has the broad range and expertise to help you overcome any fabrication challenge.
Having recommended the benefits of Planitherm to their customers for a number of years, the team at Fareham-based installer Ideal Window Solutions have seen an improvement in customer knowledge thanks to the launch of the rejuvenated Planitherm Network in February 2018. The revitalised Network has helped ensure their salespeople and customers have the best knowledge possible. The Planitherm Network is designed to help fabricators and installers to win more business by upselling to homeowners based on the comfort benefits of different types of Planitherm glass such as enhanced security, reduced overheating, noise reduction, energy efficiency and furniture fade protection. The Planitherm range is now available in three options: Energy Standard for maximum energy efficiency; Comfort, which also offers enhanced security, noise reduction and furniture fade protection; and Comfort Plus for all these benefits plus solar control for sunny rooms. It’s all about using language that the consumer will understand so that they choose the right option for them. The three-option range simplifies the conversations yet highlights the fact that choosing the right type of glass will have a huge impact on the performance of your windows. Trading since 1997, Ideal Window Solutions recognise the importance of marketing material that makes the relevant information clear and easy to understand for consumers. Tracey Hill, sales manager at Ideal Window Solutions, says: “Consumers should be able
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“Not only are Planitherm marketing tools very clear for our salespeople, and most importantly our customers, to use but the team at Saint-Gobain have been fabulously supportive, and even came out to our showroom to talk us through the new marketing material. They consistently provide the kind of ongoing support that is really helpful to our business and staff.” When a customer recently visited the Ideal Window Solutions showroom looking for a product that would reduce noise, Tracey was confident that the Planitherm Comfort option could be the answer to their problem. Catherine Green’s bedrooms had been rendered almost unusable due to a nearby road and, after being quoted over £11k to install triple glazing in just one window, she was beginning to despair. Unwilling to accept what she was being promised by some of the companies she had approached, Catherine found Ideal Window Solutions’ shop in Chichester by chance. Following a conversation with Tracey, Catherine decided she could trust her advice and got the best solution for her needs. Catherine explains: “The windows have now been replaced with Planitherm’s Comfort glass in three of the bedrooms of the house and they have significantly lessened traffic noise. I am happy with the product and the price was reasonable in the circumstances. I would definitely recommend the Planitherm product range to normal double glazing and would recommend Tracey Hill at Ideal Window Solutions.” A key benefit of the Planitherm Network is the wealth of information on the website and access to sales and marketing tools to help fabricators and installers to start having different conversations with their customers and choose the right glass to meet their changing needs.
READER ENQUIRY NO: 0919/0035
For more information, or to become a Planitherm Network Member, visit http:// www.planitherm.com/planitherm-networkhome/
Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk
to make a decision easily with advice that is practical and understandable. While a lot of installers are keen to push the benefits of products such as triple glazing, in my experience the Planitherm range is often a better option in a lot of cases. And because the Planitherm comfort range can provide up to a 63% improvement on thermal efficiency when compared to older-style double-glazing, it’s often the most costeffective option too.”
For more information about Saint-Gobain Glass visit http://uk.saint-gobain-buildingglass.com and the twitter account @ Planitherm. Tracey Hill, sales manager at Planitherm Network member Ideal Window Solutions
READER ENQUIRY NO: 0919/0036
September 2019 | www.glassnews.co.uk
Mighty. Smart. Mighty. Smart. Retro fittable, standard backplate size, key Mighty. Smart. Retro standard backplate override &fittable, works with any Apple device. Retro fittable, standard backplate size,size, key key override & works Apple device. override &Smart. works withwith anyany Apple device. Mighty. Retro fittable, standard backplate size, key override & works with any Apple device.
In fact, AVIA is so smart that it’s the only smart lock in the UK have achieved ETSI TS 103 645 specification In fact, AVIA so smart that it’sonly the only smart lock In to fact, AVIA is soissmart that it’s the smart lock for in thein the fact, AVIA isachieved so smart that the103 only smart lock in the consumer security & comply with the645 government UK toIoT have ETSI TS specification UKInto have achieved ETSI TSit’s 103 645 specification for for UK have achieved ETSI TSIoT. 103 645 specification for code of to practise for security consumer consumer IoT & comply the government consumer IoT security & comply with with the government consumer IoT security & comply with the government code of practise for consumer IoT.
of practise for consumer codecode of practise for consumer IoT. IoT.
0919/0037
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
YALE’S LOCKMASTER 21 LAUNCH SUPPORTED BY CARL F GROUPCO Carl F Groupco is proud to announce the addition of Yale’s new Lockmaster 21 to the range of lock solutions featured in its hardware catalogue of over 7,000 product lines. Celebrating 21 years since the launch of the Lockmaster, the new product is Yale’s latest advancement to its established Lockmaster multipoint door lock range. Commenting on key design features of the Lockmaster 21, Carl F Groupco’s Sales Director John King said: “We are delighted to play a supporting role in the launch of the
Lockmaster 21 and to offer this innovative product with its enhanced security and durability features to our customers. “The Lockmaster’s signature hook and pin unit has been positioned within 100mm of the pre-compression rollers which aids security testing. Additionally, the centre case has been strengthened to protect against the latest break in methods and precompression rollers engage slightly ahead of the security locking points to ensure smooth engagement and reliable locking. “The faceplate of the door lock is manufactured from 430 grade stainless steel which improves durability and aesthetics while enabling Yale to improve their manufacturing process and reduce the carbon footprint. One piece keep enhancements, including screw-in hardened plastic buckets, improve longevity and a 13mm axis with profile related packers ensures a perfect fit and greater loads during security testing.” As with all Lockmaster door locks, the new product is British built including metal pressing, die casting, injection moulding and assembly which are all carried out at Yale’s UK headquarters. Full details of the Lockmaster 21 can be provided by hardware distributor, Carl F Groupco.
The Lockmaster 21 available from Carl F Groupco is Yale’s latest advancement to its established Lockmaster multipoint door lock range
www.carlfgroupco.co.uk www.yaledws.co.uk READER ENQUIRY NO: 0919/0038
NEW ULTION WXM PERFORMS 5X NORMAL 3 STAR TEST STANDARD Ultion WXM has extra molybdenum, the metal that is 25% denser than iron, integrated within its design. Brisant-Secure redesigned and improved the materials used to increase the strength and durability that Ultion brings. The BS EN1303 test requires standard 3 Star locks to achieve 100,000 cycles. If the lock and key meet the required 100,000 cycles, it can be sold in the UK with this accreditation. Ultion WXM is still going strong at 500,000 cycles. It’s the extra molybdenum that is keeping it going strong. Brisant-Secure has purposefully created a lock that is at the top of its game for quality, durability and performance. Surviving under duress is the key reason a homeowner chooses a lock. It has to work with all sorts of doors and resist every burglar attack. Research has shown that over 85% of door buyers say security is the
most important factor when buying a door and they’re prepared to pay for high performance and build quality. In Ultion WXM the twopart plug has increased engagement with the new curved cap and this section is moulded from molybdenum. This is then coupled with the thicker WXM key. Improved drill protection is delivered with 20 anti-drill points and the core shielded with a new molybdenum plug. Lockdown Mode becomes Double Lockdown Mode. Ultion’s £1,000 security guarantee continues to give the homeowner confidence
NEW INLINE ARCHITECTURAL WINDOW HANDLE NOW AVAILABLE FROM ERA
ERA, the security expert, now has available an inline architectural window handle for casement windows. Forming part of ERA’s Fab&Fix range of perfectly matching hardware, the new handle is suited to the Architectural Range of door and window furniture.
With a contemporary, squared off shape, the new long-length handle is particularly ideal for high-end applications in modern
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settings such as upmarket apartments and commercial buildings. The handle has a solid diecast construction, making it heavyweight with a sturdy feel. It features an ergonomically designed flush button and heavy duty sprung latching wedge, ensuring a positive click on closing. Offering patented cover caps with colour co-ordinated finish, the handle means perfectly matching components are possible, even down to the smallest details. The handle is available in all of ERA’s industry-renowned Hardex finishes including Chrome, Graphite, White, Bronze, Gold, Black and Grey and Pewter. This resilient coating has surpassed 1,000 hours of prohesion testing, making it one of the most durable finishes available. The range offers a ten-year complete peace of
mind guarantee, which covers function, the finish and also forms part of ERA’s ‘Total Security Guarantee’. This is the most comprehensive warranty on the market. The handle meets the requirements of BS EN 1670:2007 Grade 5, and has a 40mm slotted spindle, allowing cropping to 5mm increments. It is supplied with a screw and spindle pack, meaning that it is delivered installation-ready. Individually bagged with screws and care instructions, each supplied pack includes 40 handles. Visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or email info@eraeverywhere.com.
READER ENQUIRY NO: 0919/0040
September 2019 | www.glassnews.co.uk
that the door they buy will fulfil the most important factor: keeping the bad guys out. Nick Dutton, CEO of Brisant-Secure said: ‘We were determined to make Ultion WXM even more durable. At 500,000 cycles and still going, we know we have achieved this. Who knows how far it might go though?’ Security is the driving force behind Brisant-Secure’s production of Ultion WXM. It has already proven to be the UK’s strongest lock. Tel: 01924 410200 READER ENQUIRY NO: 0919/0039
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
NEW ONLINE HUB IS A HIT FOR UAP A new online resource hub from hardware solutions provider, UAP Limited is already proving popular with web users, just two months after going live. The number of users has increased by 35% compared with the same period in 2018 while the number of sessions has gone up by 20%. The UAP team has also been encouraged by a notable rise in new users, up 3.9%.
When developing the new site, UAP focussed on navigation and the user experience. Products are categorised under the company’s sub brands, Doormaster; Fullex; Nanocoast and Salamander. They are searchable by product type as well as accreditation i.e. Secured by Design, Document Q and Fire-Rated. Drawing on UAP’s extensive product
knowledge, the online resource hub includes new features such as Troubleshooting. Designed to aid existing customers and those wishing to select the right hardware solution, the section answers frequently asked questions and offers guidance on repair and maintenance. Partnering with uPVC, aluminium, composite and timber door manufacturers, UAP’s products and services are backed by industryleading accreditations and affiliations, providing peace of mind. Certificates and membership details can be easily accessed via the new site, ideal for both fabricators and specifiers. To experience the new UAP online resource hub visit www.uapcorporate.com. READER ENQUIRY NO: 0919/0041
ROBUST CALDWELL BI-FOLD HARDWARE BOOSTS WINDOW WARE’S RANGE Award-winning hardware distributor, Window Ware has enhanced its already extensive product range with quality bifold hardware from Caldwell. The arrival of this latest offering helps to strengthen what is already a well-established and prosperous relationship between the Bedford-based hardware provider and the world-renowned hardware experts at Caldwell. Security-tested to PAS 24 and quality manufactured in accordance with BS EN ISO 9001: 2015, Caldwell’s bi-fold hinges, handles, rollers and accessories have been designed with strength and durability in mind. Suitable for door panels weighing up to 100kg and measuring 1200mm by 2400mm, parts are supplied ready to fit with all fittings, fasteners and clamp plates included where required. The hardware comes in four finishes as standard – black (RAL 9005), white (RAL 9910), polished chrome and brushed steel. “Caldwell’s outstanding hardware package equips our customers with everything they need to make best-in-class bi-fold doors,”
Degrees above the rest
comments Window Ware’s Commercial Director, Richard Bryant. “Fabricators rely on us to take the complexity out of their supply chains and help streamline their operations. By stocking PAS 24 accredited and expertly-crafted products like these, we are able to offer our customers unrivalled choice and quality products all from a single, reliable source. “If you’re looking for a complete bi-fold solution backed by first-class customer service, speak to Window Ware today!” Caldwell’s National Sales Manager, Jamie Phillips comments, “When one of Britain’s most respected distributors of branded hardware chooses to stock your products, you know you’re doing something right. Every item in our bi-fold hardware range has been carefully engineered and rigorously tested to deliver exceptional performance with a 10-year guarantee. “Bi-folds are still very much in high demand from UK homeowners looking to improve their properties. Indeed, their popularity shows no sign of slowing. Our bi-fold hardware collection offers fabricators a means to tap into this ever-growing market, and with Window Ware as their preferred supplier, they’ll get the product knowledge and technical advice they need to maximise every opportunity.”
Visit www.uapcorporate.com/chilli for hot news
www.caldwell.co.uk READER ENQUIRY NO: 0919/0042
www.glassnews.co.uk | September 2019
0919/0043
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TECH TALK
The UK’s Leading Glass & Glazing Newspaper
TECH TALK with Strafford Cooke, Technical Director, Mila
BSI HARDWARE SCHEMES UNDER THE SPOTLIGHT You’ve probably already seen the press coverage on the two new schemes being launched by BSI relating to hardware. The first is an installer verification scheme for Approved Document Q in the new build and change of use sector, and the second is a Kitemark for building hardware used in windows and doorsets. I’ve had a close look at both – and, as someone who is immersed in hardware quality and standards, here’s my take on them. To me, the installer verification scheme looks like a really good idea. Essentially, it gives installers the ability to have a certificate in their own name which shows
that the products they are installing have achieved the PAS24 accreditation required for Approved Document Q. For any installer dealing with building control, contractors, developers or the NHBC, this should mean that they can radically simplify and speed up the necessary process of demonstrating ADQ compliance. As I understand it, in order to join the scheme, installers will need to show evidence to BSI that the windows and doors they are installing have been PAS24 tested, provide a comprehensive component list, assembly drawings and a declaration of accuracy. This will then generate their own verification certificate which is valid for 12 months at a time. Compared with the current standard process of relying on cascaded data from suppliers on every relevant ADQ project, which inevitably doesn’t include the installer’s own company name, this has the potential to be a much simpler way and more efficient route. BSI hasn’t yet published the costs involved, but if they can keep them down to a
reasonable level, then I think this scheme could really take off. In fact, I’d probably like to see it extended to smaller fabricators as well who often rely on cascaded data themselves because they can’t justify the cost of getting individual products accredited in their own name. Certainly, I know of several Mila customers who use cascaded data from both Mila and their systems companies to demonstrate ADQ compliance and miss out on the benefits of having their own certificate to pass on to installers in the first place. By contrast, at first glance, I can’t see anything like the same potential benefits in the Kitemark for building hardware. As I understand it, this new Kitemark will demonstrate that a hardware supplier’s products have been corrosion tested to BSEN 1670: 2007, performance tested to BS6375 parts 1,2 and 3 and that the supplier has an ISO9001 quality management system in place. As far as I am concerned, hardware suppliers like Mila whose priority is quality will have ISO9001 and will already be testing to these standards, which surely
Strafford Cooke, Technical Director, Mila
makes the new Kitemark pretty superfluous. Certainly, Mila’s Test Centre has long been UKAS accredited to test for PAS24, which requires compliance with BS6375, and also to BSEN1670. Apart from the marketing benefits of another Kitemark then, I can see limited incentive for suppliers to apply who already have all the individual approvals anyway. Obviously, there may be some suppliers in the market who aren’t in the same position as Mila when it comes to in-house testing facilities but I think they would still need to carry out the individual rounds of testing to the various standards before they could apply for the Kitemark so that cost/benefit analysis would be largely the same. There is also the secondary issue of course that BS6375 parts 1,2 and 3 relate to the performance of a finished window or doorset and not an individual piece of hardware so it’s not clear to me how a Kitemark can be issued when, unlike the corrosion test, it does not apply directly to hardware. I remain to be convinced by BSI of the benefits but, at this stage, I’m very much taking a watching brief. By Strafford Cooke, Technical Director, Mila More info: www.mila.co.uk
Security testing at the Mila Test Centre
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September 2019 | www.glassnews.co.uk
BMBI
The UK’s Leading Glass & Glazing Newspaper
John Newcomb
Emile van der Ryst
BUILDERS MERCHANT BUILDING INDEX
SLOWDOWN IN BUILDERS’ MERCHANTS’ SALES IN Q2 YEAR ON YEAR Total Builders’ Merchants’ value sales in Q2 2019 were down -1.2% against the same period last year. However, the adjusted figure, which takes into account differences in trading days, was marginally positive at +0.4%. The negative quarterly figure was heavily influenced by poor trading towards the end of the period, with overall sales in June down -8.1% compared with the same month last year. Value sales of Heavy Building Materials (the largest category) declined by -1.6% yearon-year. Timber & Joinery (the next largest category) was down by just -0.1% over the same period. Landscaping products was the best performing category, rising by +1.2%.
QUARTER-ON-QUARTER Compared with Q1 2019 the picture is more positive, with Total Builders’ Merchants’ sales in Q2 2019 up by +8.9%. Average sales a day (which takes into account the difference in trading days) were up +12.5% over the same period. Timber & Joinery increased by +5.2%.
Q3 should provide some smoothing of these short-term weather trends, as well as a more realistic outlook on how the industry has progressed in 2019. The 31st of October deadline is just around the corner; will this deliver the end of these gloomy and turbulent times? In this current political climate who can tell.” John Newcomb, CEO of the Builders Merchant Federation says: “Snow and ice in the first quarter of 2018 held sales back, which then soared as a warm spring and early summer followed in Q2 that year. 2019 has seen a reverse of the position, with a relatively dry and mild winter quarter, followed by unseasonably bad weather in June delaying work on site, particularly in RMI. And, of course, there is still the small matter of Brexit looming over us, with the unknown consequences of a No Deal Exit
looking more and more likely. Small wonder then that homeowners are delaying work and homebuyers proceeding with caution.
Emile van der Ryst, Senior Client Insight Manager at GfK says: “Year to date figures still show value growth against 2018, but this has slowed down to 2.1% with price inflation the driver as volume continues to slow. The core sectors of Heavy Building Materials and Timber & Joinery have driven most of this growth, increasing in value by 2.2% and 3.1% respectively. Landscaping remains the best performing, up by 6.5% however Tools has shown a sluggish performance down by -4.9%.
GfK’s Merchant Panel includes national, multi-regional and regional merchants such as Buildbase, Jewson, Travis Perkins, EH Smith, Gibbs & Dandy, MKM, Bradfords, Covers and Ridgeons. GfK’s Builders’ Merchant Point of Sale Tracking Data represents more than 80% of the value of the builders’ merchant market. GfK insights can trace product group performance and track relevant features. GfK can also produce robust like-for-like market comparability, tailored to the requirements of an individual business.
www.glassnews.co.uk | September 2019
While I still think it is too early to shift our overall outlook for the industry to a negative position, it does seem likely that we are in for another uncertain quarter leading up to 31st October.” For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk.
The Builders Merchant Building Index – The Builders Merchant Building Index (BMBI) appears every month in BMN, in print and online. A full quarterly report is published every three months. The BMBI is a brand of the Builders Merchant Federation. Launched and managed by MRA Marketing, it uses sales-out data from GfK’sBuilders Merchant Panel. BMBI includes a panel of leading industry Experts, who speak exclusively for their markets.
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GLASS NEWS INTERVIEW: GARNAFLEX
The UK’s Leading Glass & Glazing Newspaper
‘IT’S ALUMINIUM BUT NOT AS THE INDUSTRY KNOWS IT’ Glass News’ Editor, Chris Champion, visits Garnalex at Denby Hall Business Park, just outside Ripley in Derbyshire, to talk with Roger Hartshorn about his new venture into aluminium trade extrusion and aluminium systems and visits the new factory at Nether Heage where the new press and manufacturing lines are being installed.
I’m guessing it shouldn’t be a surprise that your base for Garnalex is about a well hit 7 iron away from HL Plastics, Liniar and Tarpey Harris! Roger Hartshorn: Everything I do seems to be based in this part of Derbyshire and I’ve never really strayed from where my roots are. Having owned this estate for quite a while and constantly buying additional land, it made sense to base the headquarters here although the factory is a few miles away at Nether Heage.
Phil Parry, New Product Category Director
Roger Hartshorn, CEO, Garnalex
The Garnalex factory
manufacturing line at Nether Heage we are already seeing ways that the layout can be improved and how the ducting for the services can be hidden away better. Everything you do is a learning curve!
to be honest, do it very well. I don’t just mean our company but the industry as a whole. Aluminium has very much come of age and is now in demand not just in the commercial world but also for the domestic market. Although there is wide recycling of PVC-U throughout the fenestration industry, generally, plastic is not looked on favourably and the public are becoming more cautious concerning the use of plastics. Where aluminium has really gained is in the thermal properties now built into the products. In the early days there was cold bridging but now the thermal qualities are right up there alongside PVC-U.
offering to know that the tide is turning. The number of aluminium systems that are available has grown rapidly in the past few years.
So are you indicating that the Nether Heage factory is purely temporary? Roger Hartshorn: That’s right. When we are ready for a second press line, that will go into a brand new factory at Denby and, then, when that’s up and running we’ll move the current press down to Denby to give us two lines there. We shall also allow room for a complete third line for when that’s necessary.
Is that a permanent location?
So the plan is for rapid expansion into the aluminium market…
Roger Hartshorn: No. As you know, I like things to be very organised, and clean and tidy, and we shall build a completely new factory on Denby Hall Business Park. That will give me the opportunity to design and build a factory much in the way I did for HL Plastics. In installing the press and
Roger Hartshorn: It is but this is not new to us. My background was making thermal break profiles for aluminium before I moved to PVC-U with Eurocell and HL Plastics. Now it is very different. When I was involved in aluminium we didn’t,
500 degree C furnace is prepared
The impressive press line nears completion
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Aluminium is already starting to compete with PVC-U although there is still a significant price differential. Will aluminium replace PVC-U? Roger Hartshorn: Certainly not in the immediate future but I do believe it will gain significant market share. You only have to see that PVC-U systems companies and fabricators are adding aluminium to their
The cylinder in the foreground acts as the aluminium log in testing the line
But that means you are heading into a market that already has a range of suppliers… Roger Hartshorn: Aluminium is a great material but we believe it can be offered both to the trade and public, in a better way. We will make it easier and better to fabricate, install and sell. Up to now the service provided in aluminium has been haphazard with lead times and deliveries not always being the best they can be. We are aiming to make the whole aluminium experience better for everyone and alongside the expectations of service in the PVC-U market. To do all this we are assembling a team of what we believe to be some of the best people in the industry to design and manufacture our systems, and then take them to market.
You mention systems – so is your market the fabricator?
Stretch forming line to control accuracy and achieve closer tolerances
September 2019 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
GLASS NEWS INTERVIEW: GARNAFLEX matter of leaning over the fence and grabbing the very best? Roger Hartshorn: You are not the first to mention that possibility but I’m not sure that would make me the most popular neighbour! I am proud that both HL and Eurocell are two of the premier systems companies and we have excellent relations with both.
Can we talk about investment? Aluminium waste is taken underfloor...
…and transported to recycling skips
Roger Hartshorn: Not at all. We will extrude for systems companies and provide systems for fabricators. We are setting up that awful cliché – the one stop shop. And we’re doing it from scratch by buying the best machinery, raw materials and people too, basically, we are re-inventing aluminium products.
Roger Hartshorn: Without saying too much, we will have two systems at launch for the domestic market and will offer what you would expect from a system including flush sash, heritage style and so on. These ranges will be available from the end of Q1 in 2020 but we will be extruding at the end of October.
You have always been very hands on in design, technology and manufacturing methods. Is this a case of the same again? Roger Hartshorn: I’ve always been a great believer in building teams and I don’t see this being any different. If you have the right people working together you can achieve great things and I think that has been proved over the years. If you are asking whether I’m going to sit back and act as chairman and not get involved, I can’t see that happening. The great thing is to pool the ideas and work together – and enjoy doing it. I’m not ready to put my feet up yet!
You’ve already intimated that you won’t simply be pressing and extruding aluminium but that you will also produce products yourself. I know it is too early to start talking about the systems you will produce and the innovations that will be incorporated but is it safe to say there will be a range of windows and doors for both the commercial and domestic market?
The tool room takes shape with the overhead crane in place
www.glassnews.co.uk | September 2019
High speed tool changing aid efficiency
What about the ancillary services such as powder coating? Roger Hartshorn: Initially we shall buy in those services ahead of setting up our own powder coating plant.
There are some impressive vertical painting systems out there. What are you anticipating for Garnalex? Roger Hartshorn: The beauty is that systems keep improving. What may be state-of-the-art today will be overtaken tomorrow. We are obviously aware of the vertical lines and those dipping in full lengths. Whatever is the ‘next thing’ will be what we go for. We are determined to have the very best of everything that’s available to make our extrusions and systems the best on the market.
You’ve said that you are gathering the best team together that is possible. Can you elaborate on that? Roger Hartshorn: It takes time to get the right people but people like Phil Parry has joined as New Product Category Director. Phil has vast experience having worked at
Reliable power delivery for a state-of-the-art factory
New systems in the Garnalex factory
LB, then 10 years at Eurocell, and recently as Head of Research and Development at Synseal where he brought WarmCore to market. Phil is responsible for technical specification, testing and development of the Garnalex window and door systems. Then there’s David Lennox, Operations Director, who joined at the start of 2019, gained his considerable experience at Eurocell, the Epwin Group and latterly, HL Plastics. Software will be key to what we do and Adrian Girling, ex-Business Micros and Total Glass, is Software Development Director, creating new software to work in conjunction with the new Garnalex system so it is easier than ever to fabricate high-quality windows and doors. Emma Arrell, was previously Financial Director of the HL Plastics Group which includes the Liniar system company. She joins as Financial Director. Newly joined from Senior Architectural Systems and with experience with Schueco and Epwin, Eilidh Hudson has joined as Sales and Marketing Manager. Will there be more? Undoubtedly!
Having gathered such a good team at HL Plastics surely it’s a small
First delivery of aluminium logs ready to be cut into billets
Roger Hartshorn: We’ve invested around £9m to date with a state-of-the-art factory and machinery. Just bringing the 170 tonne press in by road and then installing it is expensive. However, it is all necessary. Little has been done to change how aluminium has been pressed or fabricated for around 30 years. PVC-U and timber have both developed in that time and we’ve examined every aspect of aluminium windows and doors…the look, the performance, the fabrication and the installation and we’re redesigning every aspect of aluminium. On top of that is the whole question of lead times and service and we believe it should just as good as the industry has come to expect from PVC-U.
Is it purely the redesign of aluminium systems to bring them up to date that provides you with a gap in the market? Roger Hartshorn: The UK consumes around 190,000 tonnes of aluminium profile per annum but only 110,000 tonnes is manufactured in the UK. That’s a real opportunity! And with Brexit looming the opportunity gets bigger. Garnalex is currently sourcing all raw materials from the UK so Brexit is good news as far as we are concerned. With a press that is right up to date, with fast tool changing, we are in an excellent position to supply stillages of aluminium profile to systems houses and to manufacture our own systems.
You’ve certainly showed confidence in what you are doing at Garnalex by investing heavily in premises, plant and people. Just seeing the press in operation will be exciting but I, for one, look forward to seeing the new aluminium systems and to following the progress of Garnalex. Thanks for your time and the guided tour, Roger. READER ENQUIRY NO: 0819/0046
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ALUMINIUM SYSTEMS
– TAKING THE LONG VIEW When it comes to representing long-term value for money, aluminium windows and doors have what it takes to go the distance. James KeelingHeane, sales director from leading manufacturer Senior Architectural Systems looks at some of the ways aluminium systems are showing mettle in the domestic market. Aluminium fenestration systems are extremely versatile and the performance characteristics that make them so popular in the commercial sector are increasingly being recognised in the domestic market. As windows and doors form an important part of any building, choosing the right products is a big decision for homeowners or developers. It’s also a big investment so making sure the products offer long term value is essential. When compared to alternative systems such as timber and PVCu, aluminium windows and doors can offer numerous advantages and recent feedback from our own trade contractor network has provided more details of exactly why more of their customers are choosing to ‘ask for ali’.
CUSTOMERS WANT CHOICE Putting a personal stamp on a property can be much more than choosing paint schemes and soft furnishings and increasingly, today’s design-conscious consumers want to add individuality to both the inside and outside of their homes. The fact that aluminium windows and doors can be powder-coated in an almost infinite number of single and dual colours and finishes gives customers fantastic design flexibility and offers long lasting appeal.
CUSTOMERS WANT TO SAVE MONEY
Aluminium systems are also widely regarded as being the most attractive and stylish available owing to their slim profile and ability to support large panes of glass.
CUSTOMERS DON’T WANT HASSLE Owing to the initial financial outlay, domestic customers need to know that their new purchase will stand the test of time and will not require extensive maintenance or to be replaced. This is also an important consideration for property owners in the private rental sector. Here’s where aluminium systems really excel. Aluminium, particularly when powder-coated, is strong and highly durable as well as being easy to clean and maintain. Senior’s own products also have a life expectancy in excess of 40 years and so represent excellent long-term value.
CUSTOMERS WANT SECURITY One of the main areas that customers require reassurance on is security. For our part, we not only fully test the security of all our products in line with the current building regulations but we also ensure they meet the requirements of PAS 24 and Secured by Design. We collaborate closely with our network of trade contractors to make sure our systems are both easy to fabricate and install and provide training where required to maintain standards. We also provide expert technical advice and guidance throughout a contract to assist with the correct specification and fitting of hardware.
Aluminium windows and doors can significantly increase property value, but it’s not just about adding visual appeal. The new-generation aluminium windows and doors are also some of the most energyefficient available and systems such as our own PURe® range have the potential to offer a significant reduction on standard U-values figures. This in turn can lead to a reduction in heating costs and a very tangible saving that can be enjoyed year on year. Looking ahead to when the property may be resold or re-let, customers also need to know that the doors and windows will still be fully compliant with the relevant building regulations, including energyefficiency targets. That’s why we develop all our aluminium windows and doors to not only meet the current requirements but to comfortably exceed them.
CUSTOMERS WANT SUSTAINABILITY Aluminium windows and doors are good for the environment in more ways than one. As well as offering exceptional thermal efficiency, aluminium systems can be fully recycled and reused without any detriment to the quality of the material. The fact that consumers can buy high quality products made from recycled aluminium, which can then go on to be quickly and easily recycled again, is a major selling point as it helps reduce both landfill and carbon emissions. Aluminium windows and doors are stylish, strong, secure and sustainable and as the performance qualities of aluminium systems continues to evolve, the potential for this market makes it one to watch. READER ENQUIRY NO: 0919/0047
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September 2019 | www.glassnews.co.uk
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Ask for Ali reason four: Support From offering product training and tooling to help with Logikal and sales and marketing, we provide our customers with a range of services to help get the most out of using our products. You get more when you #AskforAli
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Innovative window, door and curtain wall systems www.seniorarchitectural.co.uk/askforali 01709 772 600
www.glassnews.co.uk | September 2019
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CUSTOM GLASS RISES LIKE A PHOENIX FROM THE ASHES... AND VERY QUICKLY, TOO! As anyone who has seen Custom Glass’ Jeff Hooson’s tweets will know, 17 July was not a good day for the company! The 3 acre Custom Glass site with 68,000 sq ft of manufacturing in Liverpool is situated next to a pallet yard and, at around 13.30 hours on that day, a fire broke out in the yard just to the west of Custom Glass. Initially all seemed to be well and the fire was contained to the yard but, in blustery conditions, things changed rapidly and the fire spread towards Custom Glass’ west side. The premises were evacuated in an orderly fashion and on the arrival of the fire service, their attention seemed to be aimed at the seat of the fire in the pallet yard while the fire continued consuming a good portion of Custom Glass’ factory roof, continuing to destroy the Georgian Bar fabrication department, stillaging department, transport department and key storage areas.
Photos taken at the scene at 06.00 hours on the 18th July show that all the product that was packed and ready for delivery on that day was completely destroyed. However, the recovery mission was put in place at 08.00 on the Thursday morning and, fortunately, all the main manufacturing and production departments were intact. The first step was to partition off the damaged area and the company was allowed back in by the Thursday evening once all the necessary safety checks had taken place. Cutting, toughening and the manufacturing of units commenced almost immediately and all the staff at Custom Glass rallied around to ensure orders were being fulfilled in an effort to catch up the lost production time. By Monday 22nd July there was product in the new despatch area ready for delivery and fortunately all 16 delivery trucks were operational and unscathed. Full manufacturing was expected to be in operation by Monday 29 July – not a mean feat in itself. Managing Director Jeff Hooson gives credit to a number of their
competitors who helped out during this difficult period providing Georgian Bar for them and, meanwhile, a brand new Georgian Bar fabrication unit was being constructed. Custom Glass operates with 4 production lines producing 2,500 IGUs per day but one line is down and will take around 6 months to replace. However, out of a disaster not of their making, there is good news for Custom Glass customers. Not only is the company rapidly catching up with orders and Managing Director, Jeff Hooson, is quick to thank customers for their understanding and patience, but the result will mean additional capacity. “The replacement line, which will be installed
as fast as is humanly possible, will be a Bystronic capable of making 3,000 IGU’s per day,” said Jeff, “and it will be able to make units measuring 3.5m x 2.3m.” Custom Glass is known for making IGUs of all kinds including fire rated, flat roof units, conservatory roofs and glass for spandrels. “If it’s double glazed we do it,” says Jeff. “We were on target for a £10m turnover in 2019 and even with this set back, we shall be doing all we can to reach target. Apart from being good for us it is good for our customers. Our determination is stronger than ever!” Being members of the National Glass Group has been helpful to the company with members rallying around following the fire. “It could have been much worse and we must be thankful that much of the manufacturing area and kit was untouched. I want to emphasise that it is very much business as usual and although there has been a serious cost to the company we are hopeful that the insurance companies will restore the company to its position prior to the pallet yard’s fire,” comments Jeff. Glass News is sure that the trade, as a whole, will wish Custom Glass well. There, but for the grace of God, go all of us!
Business as usual...arrival of new delivery vehicle
Despatch area is put to use
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Mon 27 July...work commences on temporary despatch building
Temporary loose load despatch area working well
Progress being made on temporary despatch area
READER ENQUIRY NO: 0819/0049
Temporary Despatch area is complete
September 2019 | www.glassnews.co.uk
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PRICE INCREASES ARE UNAVOIDABLE
VEKA’S REVOLUTIONARY SPECTRAL AVAILABLE NOW FROM MODPLAN
Adrian Vicker, General Manager at SIEGENIA talks about the recent price increase the company introduced to its customers, and the outlook for the hardware sector going forward. Having delayed for as long as possible, SIEGENIA took the decision to introduce a price increase of 2.8% on core products - with the exception of the surface coating ‘E Look’ which had a further increase - to its distributor and fabricator partners in June this year. Like many others in our sector, and in the wider industry we are aware of the sensitivity of increasing prices into what remains a nervous marketplace, uncertain of how its future will unfold and where the various customer groups it serves sit right now. The consumer market remains cautious, and while the demand in other sectors such as new house building and the development of high-end high-rise apartment buildings across all our major cities remains strong the impact of price increases cannot be under-estimated.
Trade fabricator Modplan has just added SPECTRAL, the revolutionary new material from VEKA to its range. Modplan’s International Sales and Marketing Director Justin Williams said: “We support fabricators by giving them a competitive edge in the products and services we provide. SPECTRAL provides the sophisticated matt finish that today’s insightful, style-conscious consumers are looking for.”
we were left with no choice but to react to the sliding value of the EURO against the pound and increases in other areas including, material, labour and utilities. We therefore introduced the minimum increase possible to try to minimise the impact on our customer base, and to make the process for them passing the uplift onto their customers as easy and justifiable to explain as possible. The increase need not be permanent; much like the glass sector did some years ago with its energy tariff we will continue to monitor currency and act accordingly.
We had originally planned to introduce an increase in January but decided to delay its implementation due to much talked about ‘other’ factors including potential tariffs and uncertainty surrounding the rate of exchange with the EURO linked to the Brexit process.
How did we calculate the price increase? The basis for currency consideration is that we used an average of the exchange rate over the previous 12 months and calculated the increase figure based on that historical information and how we think it might move over the coming months. We are not planning any further increases this year unless there are truly dramatic currency fluctuations going forward.
We were very determined not to react in a ‘knee-jerk’ manner to the looming Brexit deadline and like many others hoped that with a satisfactory resolution to this political issue, a price increase would not be necessary. However, with that not being forthcoming, and deadlines being missed,
Many of our distributor and fabricating partners have long term commercial contracts and we fully understanding the difficulties they face when trying to introduce increases midway through these and we will continue to work with them to provide as much stability as we can.
How did we calculate the price increase? The basis for currency consideration is that we used an average of the exchange rate over the previous 12 months and calculated the increase figure based on that historical information and how we think it might move over the coming months. We are not planning any further increases this year unless there are truly dramatic currency fluctuations going forward.” www.glassnews.co.uk | September 2019
Our technical and support staff keep in almost weekly contact with all our partners and we know that good communication is an essential part of the process in times of uncertainty especially. It is something I know SIEGENIA is very good at, as well as supplying an outstanding range of tried and tested technically excellent products. We now have the Brexit deadline coming back into focus, and a ‘new’ government committed to the UK leaving the EU on October 31st. SIEGENIA has all its contingencies in place for a seamless flow of hardware into the UK whether it is a deal or no-deal outcome and it is a key part of our commitment to our distributor and fabricator partners that we will continue to support them today and long into the future. Adrian Vicker, General Manager SIEGENIA UK. READER ENQUIRY NO: 0919/0050
SPECTRAL is an exclusive material developed by VEKA Group. It uses next generation surface technology to create an extraordinary finish that is unrivalled by any other matt PVC-U surface on the market. It reflects less light than most ‘flat matt’ finishes, generating an ultramatt appearance that absorbs rather than reflecting light. This creates a denser, richer quality of colour for a unique appeal and a beautiful, velvet-like feel to the touch. The surface is highly durable, extremely scratch resistant and anti fingerprint. It is also resistant to UV light, extreme weather conditions and harsh chemicals. Dirt is easily wiped away, meaning the surface stays beautiful for longer than the average laminate. It comes with a ten year guarantee. And at the end of its life, it is fully recyclable. SPECTRAL is available in Platinum Grey, Umbra Grey, Anthracite Grey and Graphite
Black and one or both sides of the product can be laminated. The finish can also be used in conjunction with other colours from the VEKA Group Variations range. For example, a Variations White Woodgrain can be used on the internal face and SPECTRAL in Anthracite Grey on the external face. Justin concluded: “By being one of the first fabricators to bring SPECTRAL to the market, we’re demonstrating our ability to stay in touch with trends and rapidly react to market demands. It’s an example of the Modplan difference and how we add value to our customers’ businesses.” Tel: 01495 246844 - www.modplan.co.uk READER ENQUIRY NO: 0919/0051
NEW LOOK FOR FREEFOAM WEBSITE Freefoam Building Products are delighted to announce a new look for its consumer focused website - myfascia.co.uk. Previously called ‘my roofline matters’, the site aims to give homeowners all the information they need to make an informed choice to have fascia and gutter replaced, with a quick and simple process to request an accurate quote from a local installer. All enquiries are then passed to Freefoam Registered Installers, offering them pre-qualified local leads. The make-over features more focused and simplified to provide a comprehensive guide on fascia replacement and the benefits of choosing Freefoam products and installers. With answers to common roofline questions, a gallery of photos, video testimonials from satisfied customers, and interactive tools to engage users, the site guides homeowners through all the information and expertise they need. With speed and simplicity in mind, enhanced mobile optimization gives users the
capability to get their home improvement project stated at the touch of button from anywhere. Louise Sanderson, Marketing Manager explained “After reviewing the search and user experience data from our previous site, we decided to make strategic changes in how the site serves the homeowners needs. Firstly to make an attractive easy to use site for homeowners and secondly a platform to harness the power of online search to maximise visibility and lead generation. We’re committed to supporting our Registered Installer network and this updated site will enable us to generate high quality, live leads – a significant benefit for any home improvement company” www.myfascia.co.uk READER ENQUIRY NO: 0919/0052
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Calling all fabricators, installers and component suppliers Last year, the Glazing Summit brought together over 400 business owners, directors, CEOs and stakeholders to discuss the burning issues affecting the industry. 23 expert panellists shared their views on a range of subjects from products and materials to technology and automation, with an in-depth debate among leaders at the sharp end of the industry. With the resounding success of last year’s event, the Glazing Summit returns with an impressive line-up of speakers, including respected industry leaders, trailblazers and proven experts. Get the inside track on where the industry is going, where the opportunities are and how to maximise growth and profitability.
DON’T MISS THIS ONEDAY CONFERENCE. BOOK NOW: visit www.glazingsummit.co.uk or call 01934 808293 0919/0053
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
JACK ALUMINIUM DOUBLES WAREHOUSE SPACE Commercial aluminium specialist Jack Aluminium has doubled its warehouse capacity with the purchase of a new factory. The investment is a result of year-on-year growth for the company behind the TD68 thermal commercial door and JCW curtain walling system.
EXCLUSIVE VS SYSTEMS FROM MASTERFRAME – NEW AND IMPROVED SPECIFICATION Sash window specialist Masterframe has developed its own bespoke PVC-U system to create three new window collections, making it easier for installers to choose the right sash window for the project. “The three vertical sliding sash products: Authentic, Heritage and Vintage, each offer unique design benefits for the trade, specifiers and developers,” explains Carol Slade, Managing Director at Masterframe. “Every product is available with Timberweld® corner design and white wood foil as standard to give a true timber look for any home.” With the exclusive sash window license to use Timberweld technology, Masterframe’s range offers a great opportunity for
installers. The unique Masterframe profile is combined with a highstrength welded joint for a perfect butt-joint effect both inside and outside the window. This creates the traditional look of a timber window for both refurbishment and new build installations.
rail, continuous horns and external putty line sashes with Timberweld corner design as standard.
“The trend for replicating timber and preserving that authentic finish in homes is a growing market,” continues Carol. “And our new collections have been designed to make it easier for installers, specifiers, architects and developers to choose the perfect window for their projects.”
The premium Vintage Collection comes with the additional benefit of a slim, integral mullion on multilight windows and a 55mm deep GRP cill as standard for rigidity. The full house of authentic features offered on the Vintage Collection makes it the ideal choice for conservation areas.
All ranges have a different range of standard features and options. The Authentic Collection has a coupled frame, deep 105mm bottom
The whole collection also offers a 10-year guarantee, sprayed colour match options and arched or shaped heads.
The Heritage Collection has all this, plus PAS24/ SBD certification, bespoke furniture in a range of finishes and the unique London sash and frame option.
Carol adds: “The exclusive profile system that we’ve developed for the new collections offers beautifully engineered, high-performance windows for homeowners, ideal for retrofit projects and new residential developments.”
Jeff Pearson, Sales & Marketing Director at Jack Aluminium, says: “This new purchase will take us to the next level. Since increasing the number of products in our range, such as the TW70 TruEnergy Window and TRL90 Flat Rooflight systems, we were rapidly running out of space to stock our profile. This extra space means that we have opportunity to grow our range with more high performance aluminium systems.
Jack Aluminium’s factory is based in Coventry and the new premises bring the total factory space to 18,000 Sq. ft.
“So, when the property next to us became available, it made complete sense for us to buy it. There’s no need for us to go through the hassle of moving. We can just start filling up new racking next door!”
www.jackaluminium.co.uk
Jeff adds: “Being based in the Midlands is ideal for us as we have fabricator customers all over the country. “This new space will help us to deliver more to them, whilst sticking to our lead times of 5-7 days for single colour and 15-20 days for dual colour aluminium profile.”
READER ENQUIRY NO: 0919/0054
ALUTECH SYSTEMS BACKS BUILDING OUR SKILLS Alutech Systems Limited is set to launch a different type of offering to its customers and admits partnering with Building Our Skills – Making Fenestration A Career of Choice and making use of the information and support it is providing, will go a long way to securing its future service offering. Becky Taylor, Marketing for Alutech Systems Ltd, the UK distribution operation for the Alutech Group comments on why being associated with the campaign and its efforts will help provide long-term rewards. ‘We are beginning to see the Building Our Skills campaign receive real recognition for highlighting the industry’s skills shortage
and the need to upskill existing workforces’, Becky adds, ‘Alutech Systems is in the process of undertaking a relaunch of our own offering to help fabricators challenge the level of service they receive through their supply chain, and by tapping into the relationships being developed by Building Our Skills is going to allow us to support training and development for our own staff.’ The Building Our Skills campaign has been working tirelessly for the last 14 months to create a network of industry employers to back the efforts of the campaign and its quest to help raise awareness of the career opportunities for young people and newcomers to the industry, alongside developing partnerships
‘Alutech Systems Ltd has a great work ethic already in place and considers staff training and development high on its priority list. Their business sits well in the remit we have for businesses to become a Building Our Skills industry partner, ‘explains Stephanie Tague, Head of Building Our Skills. ‘They are currently investigating opportunities working with a local Government funding scheme, partnered with the campaign which provide industry qualifications to local businesses.’ Stephanie adds, ‘The more training given to internal staff helps the industry offer better support and best practise when recruiting young people and newcomers in the future.’ For more information about Building Our Skills – Making Fenestration a Career of Choice visit www.buildingourskills.co.uk.
For more detailed information on the new specifications, please call 01376-510-410 or visit the website at www.masterframe.co.uk. READER ENQUIRY NO: 0919/0055
with Government agencies which can raise the profile of businesses and the industry in the companies local communities.
For more information about the Alutech Systems Limited visit www.alutechsystems.co.uk. L to R – John Ogilive – BOS Ambassador, Becky Taylor – Marketing at Alutech Systems, Stephanie Tague – Head of BOS
READER ENQUIRY NO: 0919/0056
September 2019 | www.glassnews.co.uk
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
KÖMMERLING’S NEW BROCHURE PORTFOLIO KÖMMERLING have completely revamped their brochure portfolio to represent their UK product strategy and to provide the trade and consumers with informative information and inspiring new imagery in the market for highly engineered PVCu window and door systems. The new suited literature range is headlined with a 16-page Product Directory which details both 70 and 76 window platforms along with a range of door options, including the slide swing and fold PremiFold, lift and slide PremiDoor and the market-leading PremiLine patio door. Colours and finishes and the latest metallic options for the pioneering surface colour technology of proCoverTec are also featured.
Within this new brochure portfolio are the new 20-page KÖMMERLING 70 and 32-page KÖMMERLING 76 brochures which detail window options, colours and finishes, security, along with recycling and sustainability. The PremiFold, PremiDoor and PremiLine brochures are all 8-page affairs, with product features, specifications and colours and finishes highlighted. Gareth Jones, managing director of profine UK and the KÖMMERLING brand commented: ‘This new range of exciting literature including the product directory is all part of our big push in the UK. It’s all about encouraging everyone to Come Along to KÖMMERLING to enjoy a better business relationship that’s backed with market-leading products, and first-class service and support.’ Look out for the KÖMMERLING #ComeAlong campaign on Twitter @ kommerling_uk and for all other information visit www.kommerling.co.uk, e-mail enquiries@profine-group.com or call 01543 444900 and ask for a free brochure pack. READER ENQUIRY NO: 0919/0058
ODL EUROPE’S IN-HOUSE DOOR PREPPING FACILITY PROVES POPULAR FOR CUSTOMERS Following a six-figure investment at their Bootle Manufacturing plant, ODL Europe opened their new in-house composite door prepping service earlier this year. The bespoke door prepping service has proved to be popular addition to their growing customer base due to the company’s flexible approach. Nathan Barr, ODL Europe’s Managing Director, explains: “Our in-house door prepping facility has been designed to work with our customers and offers a range of flexible services to meet their individual needs. From simple door sizing to a fully prepped door service with or without edge banding, we’ve got all your door prep requirements covered with a totally bespoke service to suit the needs of our customers.”
The in-house facility also includes prepping the door with the customers’ choice of door lock, letterplate and door hinges. Prepping of ODL Europe’s market-leading TriSYS glazing cassette and Capstone door slab can be carried out together for total product consistency. The new door prepping service is part of a wider programme of investment for ODL Europe. The company recently commissioned a further 15,000 sq ft of manufacturing space at their Bootle headquarters to given an overall capacity of 61,229 sq ft and help drive further efficiencies. Nathan said: “Here at ODL Europe we continually invest in our products and services to ensure we stay ahead of the curve and help support our growing customer base. Our in-house door prepping facility is another example of the service commitment we continue to deliver.” Tel: 0151 933 0299 www.odl.com/europe.htm
READER ENQUIRY NO: 0919/0059
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NEW WAREHOUSE AND DISTRIBUTION CENTRE TAKING SHAPE FOR EPWIN WINDOW SYSTEMS Work is well underway on the new 300,000 sqft warehouse and distribution centre for leading systems supplier, Epwin Window Systems. Based in Telford, Shropshire the large-scale new build facility is due to be completed and operational by the end of the year. The impressive 18-acre site will be home to both the new warehouse and distribution centre and the new 160,000 sqft aluminium finishing plant which opened in September 2019. The size and scale of the investment in its infrastructure is notably impressive. Clare O’Hara, Managing Director of Epwin Window Systems commented: “The new distribution centre and aluminium finishing plant underpins Epwin Window Systems continuing commitment to sustained business growth and long-term investment as demand for our PVC-U and aluminium systems continues to grow”. The new state-of-the-art warehouse and distribution centre will optimise efficiency
at every level. The facility will consolidate all existing warehousing facilities into one sleek operation and has the capacity to hold in excess of 5000 stock lines while utilising the latest technology to help further improve logistics. The new warehouse facility is just one part of a wider programme of investment for Epwin Window Systems during 2019. The company has already expanded its PVC-U extrusion capacity by more than 40%, increased its foiling capacity by 30% and launched a brand-new aluminium window and door system, Stellar. Clare concludes: “We have a track record of continuous innovation and investment in UK manufacturing and the new distribution centre is another example of our commitment to the future.” Tel: 0845 340 3968 www.epwinwindowsystems.co.uk READER ENQUIRY NO: 0919/0060
DECEUNINCK SALES POWER NEAR-30% AHEAD OF A DECLINING MARKET Deceuninck has announced year-on-year sales up 18% to the end of July, in stark contrast with the market. According to installation statistics from FENSA, volume in H1 2019 was down 8.2% compared to the same period in 2018. “We’re nearly 30% up on the market,” says Deceuninck MD Rob McGlennon. “So Deceuninck must be getting it right for fabricators and installers. Our colour percentage rose to 60% of sales in June and it’s still climbing. All our top 20 customers are selling over 50% of their sales in colour against a market which is less than 30% colour. Many fabricators sell well below this. “Why are our sales storming? Because of colour, which we supply entirely from stock. We are extending our in-stock offer to 30 colourways, with a further 20 available on a 15-day lead time. That’s a total of 50 colours and colourways installers and fabricators can sell on no lead times (because they’re in stock) or very short lead times. It’s not just colour. Our flush sash is a star – it’s the leading flush sash – and we’ve added a flush door to complete the heritage flush suite.
Deceuninck sales are powering ahead of a declining market –pictured is the Heritage Flush Window
Rob explained: “Commercial sales are flying too but we have more contracts than fabricators to make them, so if any commercial fabricators are reading this get in touch, because we need you! Partnering fabricators rather than just supplying them has proven to be a very successful policy. Powering their growth, has powered ours. “The market has fallen, but it’s busy-busy for Deceuninck fabricators and installers.” Visit www.deceuninck.co.uk, call 01249 816 969 and follow @DeceuninckUK. READER ENQUIRY NO: 0919/0061
September 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
AMAZON ALEXA SMARTSECURE ADVANCEMENT FINANCE AND M&A EXPERT TO SPEAK AT A smart tech advancement by FUHR benefits users of Carl F Groupco’s THE GLAZING SUMMIT SmartSecure electronic door locking and access control brand in the UK. The development means that customers can now use Alexa-enabled devices, such as Amazon Echo, to control the SmartConnect app functions.
SmartConnect is an intelligent, WLANbased SmartSecure option that uses a smartphone app to set access rights and manage security. The addition of Amazon Alexa, which can be asked to control smart home devices, is a significant SmartConnect advancement with straightforward set-up. Amazon Alexa functionality is available with an update of the SmartConnect app, ensuring existing users can also enjoy its smart capabilities. Commenting on the latest SmartSecure development, John Crittenden, Carl F Groupco’s Managing Director said: “It’s incredible that, when we launched SmartSecure in 2016, we talked about being able to use an app to monitor your door and provide access keys. Now you don’t even need to log into the app – you can talk to Amazon Alexa. “Because Alexa lives in the cloud it’s always getting smarter which means new capabilities are always being delivered to your device. Using Alexa with SmartConnect is simple and hands-free –
A leading M&A advisory firm and business brokerage has joined the line-up of sponsors at the Glazing Summit.
Carl F Groupco’s SmartSecure customers can now use Alexa-enabled devices, such as Amazon Echo, to control SmartConnect app functions to monitor doors and set access rights
just ask, and Alexa will respond instantly. Voice control is a massive trend in home automation that provides enormous benefits including speed and simplicity." Carl F Groupco’s technically qualified advisors are on hand to provide advice on the integration of Amazon Alexa with SmartSecure functionality and capabilities. www.smartsecure.co.uk Carl F Groupco Limited Tel: 01733 393330 www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure READER ENQUIRY NO: 0919/0062
Harvey Richmond Ltd works with business owners who wish to exit their business as well as corporations and individuals wishing to grow through acquisition. Director and chartered accountant, Ashley Cartman, will take to the stage and share his expertise during the Glazing Summit. He commented: “The window industry is going through a period of rapid change at the minute, with several big failures and restructures, while others are expanding rapidly. There has never been a more relevant time to think about the future of your business. “Business owners wish to exit for many reasons. For some they want to maximise the value of a successful and growing business. For others, it is a case of wishing to retire. Conversely, acquisition is a way of accelerating growth, securing your supply chain, entering a new market or gaining economies of scale.” Harvey Richmond has a team of specialists with in-depth expertise of the window, door
and conservatory industry. The firm can also provide strategic advice and they work with a series of partners including specialist lawyers and a panel of funders who are keen to finance M&A deals. “The Glazing Summit is the ideal event for the industry - from small installers up to large corporates - to come together and gain valuable insights that can help them make better-informed decisions. I am looking forward to meeting visitors at the Summit and also the dinner in the evening.” To book your place at the Glazing Summit call 01934 808293 or visit www.glazingsummit.co.uk. READER ENQUIRY NO: 0919/0063
COOL ELEGANCE ON THE WATER – “CENTONEW” OFFICE BUILDING USES SWISSPACER Centogene AG has built a new research centre for the genetic diagnosis of rare hereditary diseases in Rostock, Germany. A number of different types of glass were used for the glazing. SWISSPACER warm edge spacer bars were specified for the glazed units for improved heat loss and energy efficiency within the building. Centogene is a world-leading organisation studying the genetic analysis of rare, hereditary diseases. Since it was founded over a decade ago, the company has been growing steadily. The construction of the ‘CentoNew’ headquarters in the Silo Peninsula, Rostock, will have space for approximately 250 employees. The building’s attractive location on the Unterwarnow quayside fits in well with the local surroundings thanks to the large cobble stone front. CentoNew was designed by the architects Gewers Pudewill Berlin with an irregular pentagonal outline. It has underground parking and four above-ground floors with staggered building structures. The ground floor is located on a podium, with several open staircases leading to it. When entering the building, employees and visitors will first see an atrium with lush greenery that opens out to the water. A finely structured metal façade coated in warm shades of copper surrounds the building like a skin. Another distinctive
www.glassnews.co.uk | September 2019
element is the glazing, which boasts a number of different types of glass. Saint-Gobain GLASSOLUTIONS supplied approximately 2,500 sqm of glass for the project. The Rostock site used around 900 sqm of high-quality heat insulating glass CLIMATOP XN (triple) and SWISSPACER ADVANCE warm edge spacer bar. STADIP laminated safety glass was also used. The GLASSOLUTIONS Flensburg site manufactured the laminated safety glass (LSG) for the project. Special structures and insulating glass, some with additional heat thermal and sound insulation, came from the Potsdam site.
Warm edge spacer bars from Swiss manufacturer, SWISSPACER, improves energy efficiency and reduces heat loss from buildings. SWISSPACER ADVANCE is a warm edge spacer bar with the best price/ performance ratio in the market. The rigid structure of SWISSPACER creates precise edges and clean, crisp parallel lines for a high-quality, aesthetically pleasing finish which is ideal for triple glazing. Depending on frame construction SWISSPACER ADVANCE achieves Psi values of up to 0.037 W/mK. The specification of SWISSPACER ADVANCE
and was integral to the development of the new office building. For more information visit www.swisspacer.com and follow @swisspacer.
PROPERTY DATA Property: New build, “CentoNew” office building with a genetic diagnostics centre Building owner: Centogene AG, Rostock, DE Location: Rostock, DE Architect: Gewers Pudewill GmbH, Berlin, DE Glass: Saint-Gobain Building Glass Europe, Aachen, DE Heat insulating glass: CLIMATOP XN (triple) with SWISSPACER ADVANCE spacer bar, black Safety glass: STADIP® Glass processing: Saint-Gobain GLASSOLUTIONS Nord GmbH - Rostock and Flensburg sites, DE, GLASSOLUTIONS Saint-Gobain German Glass Berlin Brandenburg GmbH, DE Warm edge: SWISSPACER Vetrotech SaintGobain (International) AG, Kreuzlingen, CH Completion: 2018 READER ENQUIRY NO: 0919/0064
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
ALL FOR ALI!
Leading fenestration systems manufacturer Senior Architectural Systems has welcomed more trade customers on board, as the aluminium revolution continues to take the domestic residential market by storm and more customers ‘ask for ali’.
PVCu window and door fabrication and installation company which started out working with aluminium and is now returning to its roots by adding Senior’s range of aluminium fenestration systems to its service offering.
Offering a practical and stylish alternative to PVCu and timber systems, aluminium windows and doors have become a popular choice with homeowners across the UK. The development of Senior’s Ali range is helping trade contractors respond with a range of aluminium systems that are both easy to fabricate and install.
Commenting, GRM Windows managing director Richard Gambling explained: “There is still a huge demand for PVCu systems but over recent years, there has been a real surge in popularity for aluminium doors and windows. We knew that to be able to take full advantage of this opportunity we needed to align ourselves with a supplier that could offer the highest levels of customer service and fantastic range of products. Senior’s aluminium systems offer exactly what both we and our customers need and we are thrilled to be working with Senior to develop this part of our business.”
Such is the growing demand in the domestic sector that Senior has secured 74 new business accounts since the launch of its Ali range in 2018, and many of these include fabricators and installers that had moved away from the aluminium industry or had previously never worked with aluminium windows and doors before. One such new trade customer is GRM Windows in South Wales, an experienced
Jonny Greenstreet, Senior’s marketing manager commented: “ The launch of our Ali doors and windows range has opened
With a long-standing and successful track record of working in the commercial sector, Senior’s expansion into the domestic residential market has seen the company use its renowned manufacturing expertise to create Ali VU, a slim line high performance aluminium window, and the Ali FOLD range of aluminium bi-folds and patio doors.
up new opportunities in more ways than one as it has allowed us to increase our own market share and generate new business for our trade fabricators and installers. Many of our new customers are experienced with working with aluminium systems and have chosen our products above our competitors, not only as they are easy to work with but also because of our commitment to great customer service. Others have previously only offered their customers PVCu or timber solutions and now have decided to make their move into the aluminium market by working with our Ali range. The last few years have marked the start of an exciting journey for Senior and we are wellpositioned and committed to supporting our customers every step of the way.”
The range continues to evolve with the development of additional design options including the Ali VU flush casement window and a heavy-duty version of the Ali FOLD bi-folding doors. As well as an extensive product range, trade customers have also been keen to take advantage of the wide range of benefits available to registered account holders, including technical advice, PR and marketing support, and access to exclusive sales resources such as Senior’s new Signature colour swatch book and LogiKal Lite programme. For more information about Senior, visit www.seniorarchitectural.co.uk/askforali or search for Senior Architectural Systems onTwitter, LinkedIn and Facebook. READER ENQUIRY NO: 0919/0065
LEADING BUSINESS SPEAKER ON GLAZING SUMMIT AGENDA The Glazing Summit is gathering pace with the announcement of Adrian Webster as a keynote speaker. Adrian is one of the most sought-after speakers on business, sales and customer service in Britain and has worked with huge brands such as HSBC, Airbus and John Lewis.
He has delivered more than 2,000 keynotes, is an internationally renowned business author, and he will be sharing his secrets to ‘scale up’ your business and profits at this year’s Glazing Summit. Andrew Scott, the founder of the Glazing Summit and CEO of glazing industry specialists Insight Data and Purplex Marketing, commented: “We are delighted to have secured Adrian for this year’s Glazing Summit and his unique and powerful insights are guaranteed to inspire business owners, leaders and managers.”
The Glazing Summit takes place on Thursday, September 12 at Edgbaston Stadium and Conference Centre, Birmingham. More than 400 fabricators, installers and suppliers are expected to attend the one-day conference which will see key speakers and industry experts discuss the biggest topics affecting the glass and glazing industry. To book your place, call 01934 808293 or email hello@glazingsummit.co.uk today.
READER ENQUIRY NO: 0919/0066
CREATIVE UPCYCLING WITH VEKA UK GROUP Industry-leading PVCu systems supplier VEKA UK Group has been helping students at a local Sixth Form get ‘hands on’ with creative engineering. Mark Jones and Ben Kenny from VEKA UK Group’s maintenance department have been assisting with the Thomas Whitham Sixth Form STEM project which saw students recycle bicycles into a range of creative new items.
Science, Technology, Engineering and Maths and we’re proud to work with a number of local schools and colleges to encourage students to explore these subjects in an exciting and creative way.
‘Renovate-Innovate-Create’ were the aims of the four-day programme where students were tasked with dismantling a bicycle and documenting the process before re-building it back to working order. They were then able to dismantle it once again and work with the VEKA UK Group team for a day to design and build some imaginative new products.
“Ben and I, along with Gareth Singleton from Engineering Solutions, had a great time with the students at Thomas Whitham Sixth Form on the STEM project they were running, and I think it helped build upon some really important skills. Participants had to work with a number of different materials seeing how they can be utilised and joined together, they learned about a variety of mechanisms, the value of recycling and re-using, as well as having to work closely together in teams. They were also encouraged to think ‘outside the box’ to come up with creative new functions for things.
VEKA UK Group Maintenance Manager Mark Jones explains: “STEM stands for
“By the end of the day, we had a coffee table, lap table, some jewellery, a mobile work
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bench, a clock and a couple of sculptural art pieces! We were able to repurpose a really high percentage of the bikes’ ‘fixtures and fittings’ which was a good exercise in sustainability and the whole project allowed pupils to really get to grips with engineering and design concepts. Not to mention the fact that it was also just good fun.” VEKA UK Group is no stranger to projects such as this. The company has been based in Burnley since 1986 and is proud to partner with schools and colleges across the region. Mark Jones and the team have already been involved with the Primary Engineer Project, visiting a primary school in Burnley on a weekly basis to support teachers in introducing the children to simple design and engineering techniques. VEKA UK Group also initiated a Community Challenge last year which saw the team transform a dilapidated bus into an
inspirational reading space for another local primary school, spending 750 volunteer hours on the project. The PVCu giant is very proud of its Lancashire roots – with the majority of its 380-strong staff living within the local BB postcode – and VEKA UK Group (with MD Dave Jones as representative) recently became an official Lancashire Ambassador alongside the likes of Andrew ‘Freddie’ Flintoff. Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0919/0067
September 2019 | www.glassnews.co.uk
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
QUICKSLIDE INVESTS IN WELL-BEING OF STAFF WITH 24-HOUR COUNSELLING SERVICE AND NEW HR SYSTEM As part of an ongoing commitment to ensure the physical and mental well-being of its employees, Brighouse-based fabricator, Quickslide, has announced a new BUPA Employee Assistance programme, as well as a new online HR and H&S system that will directly notify staff when they have been booked on to training courses and also allow them to manage their annual leave at a click of a button. The BUPA Employee Assistance Programme (EAP) is a confidential mental health and wellbeing service that offers 24-hour counselling to all of Quickslide’s employees and any other individuals living in the same household, should they need it. Mental health awareness, and the ability to address personal or work-related issues, is a key priority for Quickslide as the company recognises that its staff are the most important element of the business. In line with its employee wellbeing ethos, Quickslide’s new online HR and H&S system has also been designed to make it much easier to request and manage holidays and sick leave, access all personal documentation and skills data held by the company, as well as keep track of the latest training courses. Quickslide’s Commercial Director Clare Lumb commented: “We’ve introduced
the new BUPA Employee Assistance Programme because, primarily, we’re a people business and the well-being of everyone that works at Quickslide is of the utmost importance. By increasing awareness of mental health issues and putting measures in place to address them, we are not only living up to our responsibility to ensure that our staff are happy, but we also make the most of their potential, which in turn results in an increase in productivity.” “Our new online HR and H&S system has also been introduced to make life easier for everyone at Quickslide,” continued Clare, “As well as simplifying the process of requesting leave and recording sick days, it allows us to properly manage absence and implement careful holiday planning to ensure that the business is rarely undermanned. One of the other main reasons we decided to proceed with the new system is the extensive library of training courses that it offers our staff,” Clare continued. “Senior management can quickly and easily assign training courses to employees as the need arises. For instance, within the first three months of implementing the system, all our employees were required to undertake a manual handling course to ensure that they were aware of the latest principles and practices of manual handling in the workplace.
SEAMLESS SERVICE TO THE HOUSEBUILDING SUPPLY CHAIN IS KEY TO FREEFOAM’S SUCCESS Since it was established in 2012, PCP Cladding Ltd has been working with Freefoam to supply PVC-UE roofline solutions to major housebuilders across the UK. The Surrey-based stockist supplies all of the major housebuilders in the south of the UK, and aims to excel on service. The reliable quality of Freefoam’s product range and service is key to the longstanding relationship. Andy Loasby, Director of Sales at PCP Cladding, explains: “Freefoam provides great service, a wide product range and a strong commitment to quality, which aligns with our values. The support we get is geared towards what we need, including regular site visits to our new build projects. Freefoam’s products are easy to install, which keeps the production chain smooth for us and our housebuilder customers
“With this new system, we can ensure that the right employees are armed with the right knowledge, when they need it,” Clare concluded. www.quickslide.co.uk READER ENQUIRY NO: 0919/0070
Simon Parrott of Freefoam, Keith Clarke of Chartway Group and Andy Loasby of PCP Cladding
throughout the pipeline.” Freefoam’s role in the housebuilding supply chain is examined in a recent video from the company, which features insights from the key players at each stage of the supply chain: from the manufacturer, Freefoam; to the stockist, PCP Cladding; and finally the housebuilder, Chartway Group. Freefoam’s full range of products, and their consistent quality, support PCP in providing the roofline solutions their customers need and want. For Andy, Freefoam’s range of coloured roofline products is an example of how the company responds quickly to consumer demands. He adds: “Freefoam have been quick to make sure their offering appeals to consumers. They were pioneers in bringing out coloured roofline products. As well as traditional white, we’ve been supplying grey and black products to Chartway’s new build sites for the last five years. Chartway are happy with Freefoam, which means we’re happy with it.” To learn how Freefoam is #HelpingCustomersGrow through its product range, service, marketing support and industry-leading guarantees, call 01604 591110 or visit www.freefoam.com. Follow @freefoam on Twitter. The video covering the relationship between Freefoam, PCP Cladding and Chartway Group is available now on Freefoam’s YouTube channel at: https://youtu.be/2NRaqpCgzKk. READER ENQUIRY NO: 0919/0071
MORE VEKA OPTIONS FOR SCOTTISH INSTALLERS Andrew Wright Windows, a long-standing VEKA fabricator based in Irvine has adopted VEKA UK’s M70 profile for the benefit of customers across Scotland. Andrew Wright Windows added this popular bevelled system to the company’s already extensive offering in order for trade customers to access the coveted profile from a local supplier. Charlie Berry, Owner of Andrew Wright Windows explains: “we’re happy to have added the bevelled M70 to our sales portfolio so that customers have even more product choice bearing the globally renowned VEKA name. M70 provides clean lines and modern style, and there are only one or two M70 fabricators currently based in Scotland. Our customers will be pleased to see this versatile profile system being used to manufacture high quality frames right here in Ayrshire.
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“Adding the M70 profile to our offering comes at a time of increased investment for Andrew Wright; including opening an extensive new showroom and running a TV advertising campaign that highlights the exceptional standard of our systems. “The company was established way back in 1937 and, to this day, we refuse to compromise on quality. We are proud to fabricate industry-leading VEKA UK systems, and to be a founding member of Independent Network. “We serve retail, trade and commercial sectors throughout Scotland and offer customers a ‘one-stop-shop’ when it comes to high quality windows and doors.” VEKA UK Sales Director Neil Evans added: “It’s great to see Andrew Wright adopting VEKA UK’s ever-popular M70 profile system.
“M70 offers a contemporary aesthetic and can be specified in any of the colours and woodgrain options from VEKA UK’s Variations collection. It can be used for large window and door specifications and has five chambers for great thermal performance; so homeowners can enjoy plenty of light in their property without losing heat via the frame. “I’m sure that trade customers in Western Scotland will appreciate having the option to ‘shop local’ for this versatile product.” Find out more about Andrew Wright at the brand new Ayrshire showroom or visit andrewwright.co.uk. Learn more about M70 and other industry leading PVCu systems at veka.co.uk. Tel: 01282 716611 www.vekauk.com
READER ENQUIRY NO: 0919/0072
September 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
simple simple simple simple
to to to to
survey order install sell
secondary glazing
made simple.
0919/0073
Secondary glazing is one of the fastest growing sectors in the industry, and offers simple sales with great profits. Should you be offering it to your customers?
The decision is simple.
R
oseview windows
www.glassnews.co.uk | September 2019
phone: 01234 712657 web: incarnationwindows.co.uk
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
EPWIN WINDOW SYSTEMS BECOMES MEMBER OF COUNCIL FOR ALUMINIUM IN BUILDING Epwin Window Systems, the UK’s most successful systems supplier, has just joined the Council for Aluminium in Building (CAB), the largest UK aluminium in building trade association. Gerald Allen, Epwin Window Systems’ Marketing Manager, said: “We take our responsibilities towards the sectors we work in very seriously. With the launch of Stellar, our ground breaking new aluminium window and door system, it was important to us to join the biggest trade association for the material.” CAB’s mission is to promote the use of
aluminium in building by being the recognised voice of the sector. Its members include consultants, fabricators, installers, systems companies and many specialist product supply and manufacturing companies. It provides high quality technical information and guidance on regulations, standards and best practice and is proactive in a number of aluminium and sustainability initiatives in the UK and internationally. Epwin Window Systems launched Stellar at the FIT Show earlier this year. It is a full aluminium window and door system designed for the retail and
light commercial sectors that offers outstanding aesthetics and best-in-class fabrication and installation advantages. Stellar has been designed to provide solutions to the typical problems fabricators face, enabling better efficiency. Stellar is up to 20% quicker to fabricate, uses less materials and reduces stockholding. It also quicker to install thanks to features such as a pre-gasketed knock-in bead, which means no wedge gaskets are needed, making it much quicker to glaze. Epwin Window Systems has been an important part of the PVC-U sector for over 40 years. With the launch of Stellar and the membership of the Council for Aluminium in Building, it is taking a similar part in the aluminium sector. Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 0919/0074
HODGSON’S HERITAGE PUTTY GOES BACK TO BLACK On the back of their widely used and trusted white heritage putty, Hodgson Sealants have just launched an additional black variant in response to customer demand and as a glazing solution for the steel window segment.
black colour will enable businesses to restore and replace windows where there is a requirement for slim or reduced sightline heritage glazing. Heritage glazing includes applications in conservation areas, listed buildings and in period properties.
The heritage putty from Hodgson Sealants provides the visual appearance of a traditional putty, yet benefits from the fact that it can be painted within a matter of hours with water or solvent based paints. The introduction of the
This heritage putty from Hodgson Sealants has been specifically developed and tested so that it’s suitable for use in contact with the edge sealant of insulated glass units and the PVB interlayer of laminated glass. It can
also be used for internal and external applications and is isocyanate, silicone and solvent free and is in a moisture cure format, durable and permanently elastic. Gary Thomas, commercial director of Hodgson Sealants commented: ‘Our heritage putty is a strong seller for us and part of our heritage glazing systems that have been developed and tested here in the UK. The introduction of black will further support the requirements of our customers and also to address more of the steel window segment.’ For further information or to use the secure online shop please visit www. hodgsonsealants.com, call 01482 868321 or follow them on Twitter @ HodgsonSealants. READER ENQUIRY NO: 0919/0075
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REAL ALUMINIUM
MADE EASIER WITH ONLINE SYSTEM
REAL Aluminium continues to make a ‘REAL Difference’ for installers after developing a comprehensive training programme for its new quoting and ordering system, which is available free of charge. REAL has already hosted a successful day-long seminar where 15 installers were shown how to use REAL Aluminium’s new online software. The intuitive software was developed to make the process of quoting and ordering aluminium windows and doors quicker and easier than ever before. Formal feedback on the training day revealed that every delegate felt the level of technical content of the day was perfect and rated system developer and presenter John Harvey as excellent. With such positive feedback from the customers who attended, REAL is now rolling the programme out as a flexible 90-minute remote training course for novices and a 45-minute lite session for those familiar with Window Designer software. The training sessions are free of charge and are designed to help them get the most of out of the cloud-based system. John Harvey, Customade Group production systems manager, says: “Our pilot training day was excellent and everyone who came along got a lot out of trying out the software at the workstations we’d set up. The system is really easy to use and our customers went away knowing exactly how to accurately price and order their aluminium products and speed up what was once a timeconsuming process. “We are now rolling the software out as a remote training course, so we can give our customers maximum flexibility on when they’re trained and provide customer specific support. We are always available
after the training to offer additional support and also follow up a week later with a feedback call.” REAL Aluminium teamed up with leading industry software developer First Degree Systems to create the new online quoting and ordering system, which allows installers to quote and order REAL products anytime and anywhere when they are online. Dozens of REAL Aluminium customers are already using the new software to help them take control of their quoting and ordering, save valuable time, boost efficiency and access everything they need at any time of the day. One installer who went along to the pilot training session was Kim Eyres, owner of Mendip Conservatories. Kim has been a REAL Aluminium installer for nearly four years and has been using the REAL software since the beginning of July. “The training session was really useful, not just in showing us how to use the software but also in giving us much more technical information on REAL products. The software was really quick and easy to use and we were up and running straight after the training. Moving to the new software was seamless and it’s already made a difference to the speed that we can respond to customer requests for quotes. And, of course, if we do have any issues with it, we know that REAL will be there to help us. I would definitely recommend the software and the training support to another installer.” REAL Aluminium is helping more and more installers to maximise the potential of aluminium and benefit from the higher profit opportunites it brings by giving them all the tools they need to grow with aluminium. The ‘REAL Difference’ brings together a complete range of aluminium products and a comprehensive showroom and award-winning sales and marketing support package to help installers to promote, quote, order and sell aluminium with ease. To find out more about REAL Aluminium, call contact 01453 707272 or visit www.real-aluminium.co.uk. READER ENQUIRY NO: 0919/0076
September 2019 | www.glassnews.co.uk
EASY TO SELL! EASY TO INSTALL! Make more profit, the easy way! Become a member of Team Guardian today!
This product is both easy to sell and install. Here are some of the many advantages of joining Team Guardian™: Increased sales opportunities with sustainable all-year-round profits Full marketing support package available
This product is in demand!
We supply our Team Guardian™ members with retail leads from our dedicated Guardian™ website Full technical support and in house training Add this brilliant new roof system to your portfolio by becoming an approved and registered Guardian™ roof installer and member of Team Guardian™ and watch your profits soar.
Find out exactly how we can help! Call either Ritchie, David or Debbie on:
01709 710100
0919/0077
Talk to Connaught - we do more so you do less! T: 01709 710100 E: info@connaughtconservatories.co.uk F: 01709 525262
www.connaughtroofs.com
Registration No. RD320
Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG
The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain which will give you an excellent sales advantage and extra peace of mind for your customers.
Visit our dedicated Guardian™ website for more info www.guardianconservatoryroofuk.co.uk
Local Authority Building Standards Scotland
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
QUADRUPLE AWARD WIN FOR CERTASS TA Certass Trade Association won an incredible four trophies at this year’s Trade Association Forum Best Practice Awards. The ceremony at London’s County Hall saw Certass TA take the gongs for Good Governance, Best Marketing Campaign, Best Social Media and the biggest award of the night, Trade Association of the Year. Jon Vanstone, Chair of Certass TA, said: “We are thrilled with these award wins – which have been made even sweeter by the fact that our trade association is only just one year old. “The Trade Association Forum is the association of associations. It encourages best practice and promotes
excellence in a whole range of industries from hairdressing to engineering and everything in between. The awards are supported by Government too, making them the most significant for any trade association. “Having the success of Certass TA recognised by leaders and influencers from other industries as well as government is fantastic. It proves to us that our approach to addressing the biggest issues facing the glazing industry really is the best. “We’re committed to levelling the playing field for the local tradesperson, promoting the industry, ensuring a skilled, professional workforce and championing diversity.
These awards are a real credit to our members and our team.” Linda Cavender, CEO of the Trade Association Forum said: “Certass TA has experienced a phenomenal journey in a very short space of time, positioning itself as a solution to a whole host of problems in their industry. Introducing a strategic plan and pledging to provide information and support to help their members manage their businesses effectively…is exactly what today’s association should be doing. “This approach has ensured that this organisation has become the largest association in their industry with a huge number of members, most of which are clearly engaging with this organisation’s activities on a regular basis. This is all the more remarkable given that this organisation was established just a year ago. Certass TA has become a force to be reckoned with and they are a shining example of just how to go about setting up a new association.” www.certass.co.uk READER ENQUIRY NO: 0919/0078
#MORE CHOICE WITH EPWIN WINDOW SYSTEMS Epwin Window Systems is the UK’s most successful systems company with a powerful track record of investment, innovation and improvement. And at the heart of its offering is a vast choice of market-beating systems that enable fabricators and installers to succeed in every sector. Gerald Allen, Marketing Manager of Epwin Window Systems explains: “The latest addition to the Epwin Window Systems portfolio is Stellar, a groundbreaking aluminium system designed from the ground up for the retail and light commercial sectors. The system offers the best sightlines in the business – over 30% slimmer than its competitors with 12% more glass area. Alongside Stellar sit four of the best-known PVC-U brands in the sector: Profile 22, Spectus, Swish and PatioMaster. Each of the systems helps fabricators and installers achieve a competitive advantage, no matter which sector they operate in.” In Stellar, fabricators have a stable of aluminium products that includes a marketfirst fully flush casement window alongside
a traditional flush casement, flush door, bifold door and, soon to be launched, lift and slide door. Optima from Profile 22 is an awardwinning system that since its launch in 2016 has rapidly established itself as the commercial system of choice. Spectus is a market-leading system that is widely recognised as having the most complete product range in the market. Swish 24/7 from Swish Windows and Doors is a retail-focused system that is recognised and trusted by 7 out of 10 homeowners, delivering a powerful competitive advantage. And PatioMaster is the UK’s leading manufacturer of sliding patio doors. Epwin Window Systems’ recent marketing campaign has focused on how the systems company delivers more at every level. Gerald concluded: “Our aim is to deliver the products our customers need to stand out in a competitive market. With the introduction of Stellar to sit alongside our four PVC-U brands, we are perfectly placed to offer our customers the widest portfolio of fully integrated window and door systems. It’s an unbeatable offer.” Tel: 0845 340 3968 www.epwinwindowsystems.co.uk READER ENQUIRY NO: 0919/0079
POLYFRAME PROTECTION PROMISE MAKES PAS24 EASY Polyframe has made it quick and easy for customers to quote and price their PVCu windows and doors to ensure that they meet the industry recognised requirements of PAS24:2016 and qualify for the new ‘Polyframe Protection Promise’ (PPP).
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Backed by Yale, the Polyframe Protection Promise is the best homeowner security guarantee in the industry and Polyframe is so confident in the security of its products that it is delivering up to £6,500 in the event of a break-in through correctly configured windows and doors.
this automatically selects the correct Yale hardware configuration to comply with PAS24:2016 and qualify for the guarantee.
The PPP gives homeowners the comfort of outstanding protection against forced entry. It also provides installers with a real advantage by being able to offer such an impressive level of cover.
Richard Lee, PVCu category director at Polyframe, says: “We’re making it easier than ever for customers to get everything they need from Polyframe and we’re excited about this new development which means customers can be confident about selecting the correct hardware specification. It’s fast and accurate and it it means it’s as easy as the click of a button.
Available on all five market-leading profiles it supplies, quoting and ordering the PPP guarantee is quick and easy with its updated online and form-based ordering systems. Customers can process their Polyframe Protection Promise specification products by simply selecting the ‘PPP’ option when placing their order. When ordering online,
“Many customers are already taking advantage of our free cloud-based quoting and ordering system to select the right hardware configuration and the feedback from them has been very positive. As well as eliminating the chance of making any mistakes on their hardware specification, the system also puts installers in control
of their quoting and ordering no matter where they are. Delivering a fast and straightforward online experience, it allows them to easily quote and order their Polyframe products online 24/7, 365 days a year, which is exactly what they want.” Polyframe is dedicated to helping all customers make the most of their PVCu business. With multiple profiles from one supplier including REHAU, VEKA, Eurocell, Halo and Duraflex combined with unrivalled marketing support and dedicated account managers, installers can rapidly expand their product range and achieve sustainable growth. For further information about Polyframe and the Polyframe Protection Promise, contact 01453 707272 or visit www.polyframe.co.uk/ppp READER ENQUIRY NO: 0919/0080
September 2019 | www.glassnews.co.uk
• Steel reinforcement is used where needed, to add additional structural strength.
Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold
The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.
• PAS 24 certified and Document Q compliant • No visible hinges and hardware. door solution. • PremiFold harness existing C70 and O70 Gold® profiles.
• Incorporates both double and triple glazing.
VISIT OUR WEBSITE TO SEE A LIVE DEMO
• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.
0919/0081
INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.
A trading name of Thermal Window & Conservatory Roof Systems Ltd.
01226 294555 or email: paul@therm AVAILABLE IN A RANGE OF COLOURS!
A trading name of Thermal Window & Conservatory Roof Systems Ltd.
Please call: 01226 294555 or email: paul@thermaltradeframes.co.uk T C www.thermaltra 94777 E R I D L A DE
HE T T H T I W Fax: 01226 294777 EC DEAL DIRS R O T T H DIREC DWIRITECTOHRE!S!
www.thermaltradeframes.co.uk Unit 17 Redbrook Business Park, W Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
ARCH ANGELS
When once ordering an arch top or curved window could be fraught with peril, Quickslide has introduced precision to the process to alleviate installers getting all out of shape with their customers. Glass News talks to the company’s Chairman Adrian Barraclough.
Just a few years ago to take an order for a curved or arch-top window frame in PVC-U would scare the pants off of any self-respecting installer. But homes are built with such shapes and when windows need replacing, all of them have to go. So a sub industry grew that quickly developed a reputation for offering patchy product quality, backed by lead times
that delayed installations by weeks…if the product was delivered faultlessly in the first place of course.
It has to be said that in line with fabricated window and door quality generally throughout today’s industry, then so too the arch and curved frame fabricators have upped their game. But with the Quickslide rulebook determining that ‘we will make as much as possible ourselves’ the Yorkshirebased fabricator installed its own arch and curved manufacturing line. It was a steep learning curve, admitted Chairman Adrian Barraclough: “Taking a PVC-U profile that has been manufactured to incredibly precise tolerances, and changing that shape against the engineered physical attributes of the profile, is quite a process,” he admitted, “but we got there”. Alongside its in-house foiling, colourbonding line and aluminium fabrication, in 2017 Quickslide researched the market and installed the most sophisticated profile bending equipment it could find. Where once the ‘state of the art’ for benders was the highly hit and miss approach of heating the profile and bending it around some rollers after which, with a bit of luck and judged by the naked eye of the operator, the required radius was achieved and welded into shape. All that is a thing of the past: these days the machinery is equipped with advanced CNC tech, with 3D cameras that digitally control the process automatically. Where a single curve might once tested the operator, now multiple radii in a single profile are possible. Lasers measure the precise point of the arch centre, thus achieving precise symmetry. And in the case of sliding sash windows with a true curve, it is possible to avoid having welds on the outer frame entirely, something that Quickslide believe is unique to them. “It is quite extraordinary just what we can achieve,” said Adrian. “After years of often poor quality then often delivered late, it’s a revelation just what we can do in house,” he added. “It’s one of the best investments we have made in terms of the direct impact in product quality and speed of process,” explained Adrian. “This investment has enabled us to offer a superior finish as well as faster turnaround on curved and arched frames. Vertical sliders are notoriously difficult to work with when it comes to bending profiles, so to now be able to offer consistent and reliable quality in a fraction of the time it once took to produce windows of this type, will greatly benefit us here at Quickslide and of course, our trade partners. The investment goes hand in hand with our aim to take complete control of as many manufacturing processes as possible.”
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Adrian Barraclough, Chairman, Quickslide
“Taking a PVC-U profile that has been manufactured to incredibly precise tolerances, and changing that shape against the engineered physical attributes of the profile, is quite a process,” he admitted, “but we got there”.
The net results? No maximum sizes as such, with a minimum 800 mm high. Otherwise says the firm, everything within standard manufacturing limitations. Lead-time is an excellent two to three weeks. Most importantly however is how product quality of such windows has been improved with the profile strength and shape being maintained overall, and no welded joints in the outer frame which, at the time of visiting, was the only facility in the UK that could do this. Now that’s something to get all out of shape about. READER ENQUIRY NO: 0919/0082
September 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
ADD VALUE TO YOUR PORTFOLIO
LEKA Systems packs a punch in conservatory roof design and offers a real opportunity to add value to your business. What’s more, we have an exciting new product launch, to be unveiled at the FIT Show! REGISTER YOUR INTEREST TODAY, FOR YOUR FREE, PERSONAL DEMO!
with roofs from
LEKA SYSTEMS
TM
• Choice of Solid Roofs and Orangery Roofs styles • Lightweight construction • Quick installation • Manufactured from a structurally tested, high grade GRP system which means no cold bridging or condensation
LEKA fabricators across the UK have increased turnover, gained more customers and help grow other products across their range – is this something your business could benefit from?
• Differentiates from competitor systems
0919/0083
• 40 year product warranty • Full product and sales training given www.glassnews.co.uk | September 2019
T: 0800 773 4040 TM
sales@lekasystems.co.uk www.lekasystems.co.uk 53
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
EDGETECH REGIONAL MANAGER RIDES THE RETRO RUN It’s a pub crawl with a difference – it takes place in broad daylight and there’s a 7-mile cycle involved. Over nearly a decade, the Retro Run has raised thousands of pounds for deserving West Midlands charities. And this year, as on many previous occasions, Edgetech’s Northern Regional Manager Karl Jones was one of the hardy cyclists taking part. What began back in 2011 as a nostalgic bike ride for twelve friends has since ballooned into an annual
event involving more than 200 riders, beginning and ending at the Nailers Arms in Bournheath, Bromsgrove, and passing three other pubs on route. In the past, the Retro Run has supported the Birmingham Children’s Hospice, Acorns Children’s Hospice and MacMillan Cancer Support among other extremely worthy causes. This year, however, the organisers’ chosen charity was the Dodford Children’s Holiday Farm, which, since 1950, has provided farmyard getaways for disadvantaged and disabled children.
At the time of writing, the event has raised over £8,000 for the charity, £5,700 of that from Just Giving alone. As well as riding the route himself, Edgetech supported Karl to contribute a special prize for the fundraising raffle. He requisitioned an Edgetech-branded presentation box from the company’s marketing department then filled it with the kind of tools and accessories that any cycling buff would love. Kelly Broadfield, Manager at the Dodford Children’s Holiday Farm, commented: “We are so happy the Retro Run decided to support the charity, and I would like to thank the organisers and everyone who took part, donated raffle prizes or bought tickets.”
BALLS2 MARKETING UP FOR PRIDE AWARDS HAT-TRICK – AND LAUREN NAMED AS OUTSTANDING YOUNG COMMUNICATOR FINALIST Balls2 Marketing has been named finalists in an impressive hattrick of categories for the CIPR Midlands PRide Awards 2019, as well as Senior Account Manager Lauren Doyle also being nominated for Outstanding Young Communicator. Derby-based agency Balls2 Marketing are up for Outstanding Small Public Relations Consultancy, Outstanding Public Relations Consultancy, and Construction, Property or Infrastructure Campaign for the launch of Certass Trade Association for local glazing installers. “It’s always great to be a finalist for a PRide Award,” says Sarah Ball, Client Strategy Director at Balls2 Marketing. “So, to be on the shortlist for three is just fantastic!
“These awards recognise outstanding work delivered to clients and employers across the Midlands and to be a finalist really does prove that you’re an industry leader in your area, as well as giving the team a great boost.” Sarah has been a member of the Chartered Institute of Public Relations for more than 10 years, serving as a volunteer committee member of CIPR Midlands since 2016. “You really can’t underestimate the importance of CIPR for marketing professionals. Not only does it highlight the importance of ethics in all aspects of what we do, but the training courses they offer are key to helping your team grow as individuals.
The event’s Just Giving page is still active, and if anyone would like to contribute, they can do so by visiting https://www.justgiving. com/fundraising/retrorun9.
“We’re particularly pleased that Lauren is a finalist in the Outstanding Young Communicator category. She really is a very talented and hardworking member of our team and it’s great that this has been recognised.” Lauren started at Balls2 Marketing as PR Assistant in October 2014 and has advanced to her current position with the assistance of CIPR’s CPD scheme and qualifications. “I’m really chuffed to be named in the top 3 young communicators in the midlands,” says Lauren. “PRide Awards celebrate the best in PR and communications and it’s brilliant that I’m on the list, as well as the team being named finalists in the other three categories.” Winners of the CIPR Midlands PRide Awards are selected by a team of leading industry experts and will be announced at the awards ceremony on Friday 27 September at The Birmingham Conference and Events Centre. For more information on Balls2 Marketing go to www.balls2marketing.co.uk. READER ENQUIRY NO: 0919/0085
READER ENQUIRY NO: 0919/0084
EXLABESA BUILDING SYSTEMS COMMITTED TO UK MANUFACTURING Exlabesa Building Systems is one of the few UK aluminium system companies who extrude all their products in the UK. And with the uncertainty surrounding Brexit and the current economic climate, surely it makes sense to support British manufacture? This is the view of Paul Benn, General Manager of Exlabesa Building Systems, who says: “At Exlabesa, we are justifiably proud of our global reach and European roots, but our commitment is very much in the UK and our Doncaster aluminium extrusion plant continues to expand with a recent £4.5 million investment taking place. It’s a commitment to the UK market that we were delighted to make and ensures we continue to deliver for our growing customer base.” The multi-million-pound investment involved the installation of a new state-of-
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the-art extrusion press which has taken the company’s extrusion capacity to 18,000 tones a year. The new 35 MN extrusion press will be used to extrude profiles with a diameter capacity up to 254 millimetres. The new extrusion press will enable Exlabesa to further improve energy efficiency at its plant because it uses start-stop technology that enables average energy savings of 10% compared to modern presses without similar technology. Paul commented: “Energy efficiency is good for the business and good for the planet. We’re proud to have invested in machinery that will enable us to reduce consumption intelligently.” The impressive extrusion plant is further equipped with two ageing ovens, an inhouse powder coating plant and in-house anodising plant. This allows the company to have total control over its end-to-end
manufacturing processes which is an important differentiator. Paul said: “Having complete control over our manufacturing processes is important to us and our customers. It ensures we can offer a high level of control over quality and because we extrude totally in the UK there are fewer supply chain risks. And because we’re a UK aluminium extrusion company selling to UK-based fabricators, our environmental impact is further reduced, protecting our carbon footprint.” Exlabesa Building Systems is one of UK’s most experienced aluminium systems houses. The recent investment and ongoing commitment to UK manufacturing allows it to deliver for its customers in the future too. Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY NO: 0919/0086
September 2019 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
TRADE NEWS
Meet the NEW star in glazing Introducing Stellar, the ultra slim, ultra-quick-tofabricate aluminium system. This is simple fabrication, faster installation and future-proof design. This is Stellar.
Discover star quality. stellaraluminium.co.uk
Epwin Window Systems www.glassnews.co.uk | September 2019
0845 300 9356 0919/0087
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
INTERCONNECTED AND COMPLEX: THE PVCU SUPPLY CHAIN The UK fenestration industry is many things: innovative, welcoming, creative, friendly, hardworking – and offers a multitude of opportunities. It can also be confusing and complex. The fenestration industry’s interdependent supply chain can lead to a lack of understanding about the products themselves. Something as simple as a PVCu casement window can be involved with up to nine different companies on its way to being a finished product, thanks to specialised manufacturing processes – and the absolute reliance these companies have on each other can lead to delays and frustrations. Paul Garforth, Liniar’s Technical Director takes a look at the UK’s fenestration supply chain and discusses the complex stages involved in the manufacture of a PVCu window.
SYSTEMS COMPANIES “Where the process begins. Systems companies such as Liniar design a product and the tooling required to extrude new profiles. They test it to meet British Standards, ensure it’s recyclable and apply for any patents or Registered Designs for unique features within the product. The systems company usually provides technical guides, customer brochures and sales documents. Marketing support can often be found
“Something as simple as a PVCu casement window can be involved with up to nine different companies on its way to being a finished product, thanks to specialised manufacturing processes – and the absolute reliance these companies have on each other can lead to delays and frustrations.” 56
on the company’s website, their logo should be on the profile tape and they’re often available to answer any questions you may have. Follow your systems company on social media, including Facebook, Instagram, LinkedIn and Twitter for an easy way to get up to date information and as another point of contact. Tip: If you’re a Liniar installer, look for the Liniar Sales Guide, which will help you to understand the selling points of every single Liniar product!
MACHINERY COMPANIES “Specialised machinery is required to cut, mitre and weld PVCu profiles into the final product and not all machines are created equal. Choosing the right machinery makes all the difference and can affect the final quality of a fabricator’s finished product. Tip: Choose the right provider too – Liniar’s sister company Avantek Machinery has great deals and machinery from stock – not just for Liniar fabricators!
GLASS MANUFACTURERS “Glass makes up the majority of the surface area of a window – so whether it’s double or triple glazed, is clear, opaque or patterned, has coatings like self-cleaning or UV resistant properties or has astragal or Georgian bars fitted, the glazed units have to be manufactured. Larger fabricators may have this process in house, but a majority of fabricators buy glass in from third-party specialists.
SPACER BAR MANUFACTURERS “Tiny but significant, a spacer bar enhances the thermal efficiency of a finished window. The choice of spacer bar comes down to the glass manufacturer – and it’s essentially the bit which separates the panes of glass. Fabricators and/or glass manufacturers choose the spacer bar suppliers they prefer to deal with. Tip: Use a Window Energy Rating calculator such as the one on Liniar’s website to check the rating options with different spacer bars.
SOFTWARE PROVIDERS
TRADE OUTLETS
“Specialised window fabrication machinery requires software in order to produce consistent results – and there are a few specialists who supply this. Fabricators choose which software company to work with and their systems company’s technical team typically assists with machine setup.
“Many fabricators have trade outlets – but it’s more common for trade counters to offer windows from different systems company brands. This means general trade counters may have limited support information available about their products; whereas those focused on one brand are generally more informed about their products and have more literature at their disposal.
FABRICATORS “Specialist window fabricators carry a huge amount of responsibility. They take the systems company’s design, tooling, software and profiles, choose their own machinery, and add their choice of hardware, glazing, spacer bar type and expertise to create a wide range of finished products – all of which have to meet the required building regulation specifications and all other UK legislation.
HARDWARE MANUFACTURERS “Finished windows and doors require hinges, handles, locks and other hardware – and suppliers are chosen by the fabricator. The range of styles and finishes is nearly limitless and varies between fabricators – so for a full list of what’s available, speak to your fabricator.
INSTALLERS “The main point of contact for homeowners, installers purchase their finished products from fabricators, trade counters and even online. Their access to knowledge and support is entirely dependent on the seller – and it’s typically the installer’s reputation at stake if a product fails to meet expectations. Tip: Get to know the products you’re selling and installing – including the correct fitting process, guarantees and aftercare. So, the next time you suffer a delay with your window delivery, please give a thought to the many and varied layers it’s gone through and all the hard work and loving care that has gone into its manufacture!” READER ENQUIRY NO: 0919/0088
September 2019 | www.glassnews.co.uk
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
OAKLAND GLASS
– 30 YEARS OF QUALITY AND SERVICE Editor of Glass News, Chris Champion, visits Oakland Glass in Dewsbury to see the operation and talk to Managing Director, Tina Moorhouse, about moving from being a housewife to owning and running an £11m business. An awful lot of water has flowed under the bridge since Oakland Glass opened for business some 30 years ago but, amazingly, the one thing that hasn’t changed is the price of an insulated glass unit! There have certainly been ups and downs in price over that time but, basically, what was paid all those years ago is the same today. However, what has changed is the quality of the IGU with warm edge spacers, low-e and low iron glass and a continuing innovation in glass coatings as well as the use of argon and krypton gases. The choice for the consumer is now vast and there is little doubt that there will be a continuation of thermal efficiencies and other innovations as time goes by. Oakland Glass offer a wide range of products and toughen their own glass to produce IGUs with Oaktough™ Toughened Glass. However, the product range extends from double glazed to triple glazed units, too, providing even greater thermal and acoustic performance. There is also the Oaksoft™ Energy Saver using a Low-E glass with a metallic coating that reflects heat back into a room to aid energy efficiency as well as Oakspecials™ for decorative and bespoke
One of the Hegla cutting tables in action
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Tina Moorhouse
“Customers need, and expect, a reliable service and we do have a great relationship with our customers, many of whom have been with us for years.” units. This includes a slitting system that allows placing Georgian bars into the Super Spacer and also a ceramic coating system to provide colour and finishes in matte or high gloss. All these products rely on a high level of quality and a quality check takes place at the end of each station in the manufacturing process. The toughened glass is filmed as it comes out of the oven to prevent marks and scratches and regular audits are made by managers to ensure working procedures are always adhered to. If any units fail the quality test a manager performs a QC check on the remakes to ensure every unit is in perfect condition. For the IGU manufacturer today the competition is fierce and to keep that one step ahead requires investment and confidence in a difficult market. Although
automation comes into the reckoning the requirement for skilled labour still exists. “Labour is a problem simply because skilled people are in short supply,” said Managing Director of Oakland Glass Tina Moorhouse, ”that’s why we train our own. In fact we prefer to train our own people as the quality and service we provide is all important and are the main ingredients in the company’s success. By training at Oakland , people learn our work ethic and the importance of a reliable service. While there will always be another manufacturer willing to undercut your price, customers recognise that the odd £ cheaper per unit cannot be worth risking an unreliable service.”
AND WHAT OF AUTOMATION? “Without automation we couldn’t maintain the production of 12,000 IGUs per week,”
A large IGU moves down the line
commented Tina, “but the automation comes at a cost. We have invested in 4 fully automated machines with a combination of Forel and IGIS lines, a Lisec semi-automated line, 2 Hegla cutting tables and a laminating table, a Lisec KSL, an ISIS Edging Machine and a CoolTemper Toughener. This represents notjust serious investment in hard cash, some £3.5m in the last 2.5 years, but also a confidence in the industry and our ability to maintain or, preferably, increase our market share.” While the quantity of units being produced every week is vital, Tina emphasises that the quality and the service that Oakland Glass provide is what really counts. “Customers need, and expect, a reliable service and we do have a great relationship with our customers, many of whom have been with us for years. They also know
Tina Moorhouse, MD, Oakland Glass
September 2019 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Moving through the IGU line
Filming the toughened glass to ensure against surface damage as it moves through the factory
Lots of care – measure twice, cut once
Leading and decorative glass is produced on site
Ensuring the cutting bed is clean between jobs
Careful inspection as an IGU comes off the line
that we have longstanding staff such as our Office Manager who joined us when she was 16 years old and has now been with us for 26 years! Many on the shopfloor have been with us for over 20 years as have some of the drivers. The fact that people have grown with the business provides continuity
and skill and our 136 employees make up a workforce that operate with two rotating shifts and a permanent night shift.”
to learn everything about running a business, not just about glass! I was fortunate in having the support of the workforce and, since buying all the shares in the company in 1990, we have moved on to be an £11m company.”
and ensuring safe working practices and maintaining the quality from shift to shift. We have a dedicated trainer in-house to ensure ongoing training for everyone. All managers are doing an NVQ at the moment – a lot of them have worked their way up through the business so know the product, company and systems exceptionally well, but don’t necessarily have management experience. We also have apprentices and have one engineering apprentice and will be taking on more.
Product awaits delivery
A bit of banter while glass enters the toughening plant
www.glassnews.co.uk | September 2019
With all the lines and other machinery, surely maintenance and breakdowns can effect reliability? “That’s why,” says Tina, “we have our own engineers and don’t rely on calling out technicians. We have 4 engineers with one working on each shift. It’s a method that works for us and gives us, and our customers, confidence that we can deliver when the product is needed. It’s all about producing today and getting it out to the customer tomorrow.” Training is another important aspect and Tina knows better than most about learning on the job. “I was a stay-at-home mum and housewife when my husband passed on and I became involved with Oakland Glass. I had
HAS YOUR OWN EXPERIENCE OF LEARNING ON THE JOB INFLUENCED YOUR VIEW OF TRAINING? Tina Moorhouse: “It certainly made me realise that there is no skilled workforce out there waiting to be employed. We found we needed to train people into our own work ethos and methods and take a real pride in the company and the products we produce. It’s not just a matter of how you make an IGU. It’s about working together
I’m a great believer in investing in our people... they are the ones who make Oakland Glass a successful business.” READER ENQUIRY NO: 0919/0090
Emphasising Oakland Glass’ quality ethic
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MACHINERY FOCUS
The UK’s Leading Glass & Glazing Newspaper
PHOENIX WINDOWS INVESTS IN A NEW SMR-4 WELDER FROM HAFFNER MURAT Phoenix Windows has invested in a new SMR-4 welder from leading machinery specialists Haffner Murat Ltd. The SMR-4 welder has been marketed as the fastest and most accurate welder on the market today. So, when Phoenix Windows needed to upgrade their current ageing welder, they turned to Haffner Murat. Duncan Brown, Director at Phoenix Windows said: “We pride ourselves on manufacturing the highest quality windows and doors and believe in offering the right quality at all times. We needed to replace our current ageing welder and we understood the SMR-4 welder to be one of the best on the market today. So, when the time came to make a new investment, we had no hesitation in turning to Haffner Murat.” The SMR-4 welder offers a wealth of benefits to fabricators. It is up to four times
faster than conventional welders and can carry out three square welding, which equates to one extra frame per cycle. As well as features to speed up production and reduce lead times, the SMR-4 is packed with features that improve product quality and cut waste. It is factory set each time and has automatic transom fences, automatic corner fences and automatic transom and mullion alignment, all things that add impressive value to the fabrication process. The machine is already having a positive impact on the business. Duncan said: “We are delighted with the new SMR-4 welder and the quality of product is superb. This isn’t the first time we have purchased from Haffner Murat and I am sure it won’t be the last. They offer superb machinery at a competitive price and the advice and support from Bryan Dando of Haffner Murat was excellent.” Phoenix Windows, have been fabricating PVC-U products for the trade and diy markets for over 25 years. They manufacture Rehau’s 706 system from their Lowestoft premises and offer a wide range of window and door products. Bryan Dando, Area Sales Manager at Haffner Murat concludes: “We want fabricators to invest in machines that help their business and work with them to make sure they make the right investment. It’s an approach that builds trust and means they’ll return to us in the future, as Phoenix Windows have done. We are delighted they are happy with their purchase.” Tel: 01785 222421 www.haffnermurat.com READER ENQUIRY NO: 0919/0091
ALIMATIC ARCHITECTURAL ALUMINIUM SYSTEMS TURNS TO HAFFNER MURAT TO IMPROVE MANUFACTURING EFFICIENCIES
Brett Folley of Alimatic
Alimatic Architectural Aluminium Systems, a successful and growing commercial aluminium fabricator in Braintree, Essex, has just invested in a new Spring S4 4 Axis Machining Centre, a TT405 Double Mitre Saw and a HP114 Corner Crimping Machine from Haffner Murat. Sean Folley, Director at Alimatic said: “We’re a commercial fabricator so product quality and manufacturing efficiency are fundamental to our continued success. As we continue to grow, we needed to invest in further highquality fabrication machinery to maintain the quality and turnaround time we’re known for. We turned to Haffner Murat as their machines offer excellent value and are made to the highest quality with reliability.” Sean also praised the service his company received, in particular from Regional Sales Manager Bryan Dando. “Our relationship with Bryan is one of trust. His understanding of our company and his knowledge of the machinery market allowed us to choose the right machines for the business.” Alimatic’s investment will give it the manufacturing efficiencies it was looking for, enabling it to meet growing demand without compromising on quality or efficiency.
The Spring S4 4 Axis Machining Centre is a 4-Axis CNC machining centre with moving portal, especially designed for milling, drilling, threading and cutting bars or work pieces made of aluminium, PVC, light alloys and steel. The TT405 Double Mitre Saw automates profile cutting and has a solid cast construction to enable accurate length and angle cutting. The HP114 Corner Crimping Machine uses a hydraulic operating system and hydraulic clamps to sustain high-pressure crimping and enable maximum profile stability. Bryan said: “The aluminium market is seeing growth at the moment. Forwardthinking fabricators like Alimatic wanting to maintain momentum and take market advantage are investing in improving quality and efficiency. We enjoyed working with Alimatic and look forward to watching how their machinery investment fuels their growth.” Tel: 01785 222421 www.haffnermurat.com READER ENQUIRY NO: 0919/0092
HEGLA LAUNCHES MODERNISED WEBSITE Leading systems solutions provider HEGLA has launched a new, modern website to give customers faster access to information on the company and its range.
Technical information as well as corporate news and product developments will be accessible via a variety of pages and the easy to use search tool.
As an international platform that reflects the highest standards that are synonymous with the HEGLA brand, the new online site is customer oriented and reflects the company’s international presence.
Respective international contacts are listed with easy access to relevant global contacts and their numbers.
Within the HEGLA Group, all core competences are now presented on an equal footing to demonstrate their expertise and relevance for today’s and tomorrow’s markets. The highly recognisable HEGLA branding has been maintained to ensure existing and new customers can easily identify the company and its broad range.
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Steve Goble, Managing Director HEGLA UK comments, “This is an extremely userfriendly site that has been developed to help customers understand our range and its potential.” The site’s content includes excellent search functionality, with optimization for mobile devices also included to allow visitors to better interact with the company online and to explore the corporate brand.
Key features including easy search, navigation and download areas with website analytics incorporated that will give the company a better understanding of customer preferences, whilst also extending its reach to a larger target audience. Bernhard Hoetger, COO HEGLA Group commented“As we have grown, we have recognised that customers need a website to keep pace with changes and developments, not just at the company but in the market sector too. We hope this will be an extremely useful resource for them. Also, as an e-commerce option it is now essential to provide potential investors with an online platform to explore.”
Steve Goble concluded: “With e-commerce now considered the primary route to research and evaluate goods, it is vital we introduce improved online avenues to promote our range and support our customers.” For more information on the HEGLA group, please visit the website www.hegla.com. READER ENQUIRY NO: 0919/0093
September 2019 | www.glassnews.co.uk
MACHINERY FOCUS
The UK’s Leading Glass & Glazing Newspaper
TEXTBOOK INSTALLATION OF EMMEGI QUADRA MACHINE AT TWR When Wayne Hunter was appointed as Service and Operations Manager at Emmegi (UK) earlier this year, he promised to improve the entire customer experience, right from the point when a machine is ordered all the way through to when it is delivered, installed and serviced.
All went smoothly and, at the end of the installation, final commissioning and operator training was conducted by an Emmegi (UK) technician who had experience not just on the Quadra L1 but also on the bi-folds and aluminium windows fabricated by TWR.
He is already delivering on those promises, with what is being described by Terry Richardson of the TWR Group in County Durham as ‘a textbook installation’ of a brand new Quadra L1 machining centre.
Now that the machine is installed and fully operational, a follow up visit is also being scheduled to ‘top up’ any additional training requirements and answer any questions or queries which arise once the machine has had time to run in full production.
Since Wayne’s arrival at Emmegi, he has been implementing new project management procedures for machine installations, and the TWR Group was the first customer to benefit.
For Terry Richardson and the team at TWR, the process was very straightforward. He said: “Emmegi (UK) did exactly what they promised – the machine arrived on time,
Starting by recommending a professional machinery lifting company to unload and safely position the machine in the factory on the date agreed, Emmegi (UK) then sent one of its own technicians to oversee the delivery and start the build and assembly immediately. Right on schedule, other members of the Emmegi service team arrived on site the following day and the installation followed a newly prescribed planning process with the status and progress monitored and recorded at the end of each working day to ensure that it stayed on track. TKE743_GlassNews.pdf
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the engineers got straight to work installing it and it was up and running exactly when they said it would be. We were kept informed on progress throughout and we were impressed by just how quickly and efficiently the whole team worked.”
He adds: “The benefits of all in one machining are obvious to anyone who has ever worked in PVC-U. It saves time and manpower, reduces the risk of manual errors and produces a more consistent, premium quality product.”
The TWR Group is the latest in a line of ambitious aluminium fabricators opting to invest in Emmegi’s flagship Quadra L1 machining centre which can cut, machine and transom notch all in one operation. It machines profiles continuously in 360° without the need to reposition, turn the bar over, or process more than once; and also offers market leading tolerances, with the machine automatically adjusting for different profile sizes and even different systems.
The TWR Group’s aluminium production facility in Peterlee is now entirely equipped with Emmegi machinery, including a Phantomatic X4 four axis machining centre, a Precision TS2 twin head saw, and end millers, crimpers and taping machine.
Emmegi estimates that fabricators can typically prepare aluminium profiles using a Quadra up to three times faster than with a conventional machinery set up, yet with only minimal manual input required.
08:47
THE MACHINING CENTRE
For TWR, which produces around 90 aluminium bi-folds a week in both Smart Systems and Cortizo profile and a growing number of aluminium windows, the Quadra brings its aluminium production in Peterlee more in line with its PVC-U operation in Sunderland which has relied on this type of integrated machining centre technology for many years.
COMPACT AND
Terry Richardson added: “I’ve always been impressed by the quality of the Emmegi machines and the knowledge and experience of the team. Now that they are making these investments in operational processes as well to support all that, I really can’t see any reason to look anywhere else.” Wayne Hunter is delighted that the changes he is implementing are already having an impact. He commented: “We’re determined to develop operational systems at Emmegi (UK) which are the best in our sector. Our plans are definitely on track as the installation at TWR so clearly demonstrated.” More details at: www.emmegi.com and www.twrgroup.co.uk. READER ENQUIRY NO: 0919/0094
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0919/0095
www.glassnews.co.uk | September 2019
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MACHINERY FOCUS
The UK’s Leading Glass & Glazing Newspaper
HEGLA, GLASTON AND BYSTRONIC GLASS SET NEW INDUSTRY STANDARDS AT REGENCY GLASS An investment in machinery and equipment from three of the UK’s leading machinery suppliers, will take one the industry’s foremost IG unit manufacturers to a next generational level. HEGLA, Glaston and Bystronic Glass recently completed a state-ofthe-art installation at Regency Glass, which firmly places the company as a main player in the sealed unit supply industry. Based in the Northwest of England, the specialist glass manufacturer has made a firm commitment to customers through this investment. This has enabled Regency Glass to both future proof the business and reinforce the qualities associated with the Regency brand. For an installation of such a high calibre the planning had been meticulous with CAD drawings and discussions with suppliers beginning back in early 2018. Subsequently, all new systems have now been successfully installed in the new 100,000 sq.ft. production facility that was originally bought in 2017 and is three times the size of the old manufacturing unit. Located in the heart of Leigh, the stateof-the-art facility has been developed to replace the existing premises as space and power were at their full limit at Regency’s Butts Street site in Leigh. The new premises incorporate contemporary offices and modern facilities to meet the needs of Regency’s growth strategy for many years to come. With a workforce that is highly regarded by management, this new location is easier to access and has all the best that a new corporate building can offer to staff. For Regency Glass customers it demonstrates strength and security in what can be a volatile market. The superior capabilities of the HEGLA, Glaston and Bystronic glass brands were well known to senior management with previous investments having been made which have
shown their worth and resulted in the substantive investment. Two high-speed Galactic glass cutting lines from HEGLA have been installed with automatic double-sided loading carriages as well as an integrated laser system and auto X breakout. This will enable the company to simplify production by stamping standards and dimensions onto the glass, with the laser also used for toughened logo marking on high-performance glass coatings. A HEGLA Optimax and EcoLam Plus laminated cutting line with Rapidstore has been installed to simplify the old glass warehouse system, which could take operatives hours to find the right glass type for a special project. Regency can now store 22 different glass types as well as standard bulk products that can be accessed easily, giving operatives in the cutting department an easier way to select lower volume specialist glass types when required. From a health and safety point of view this also ensures greater protection for people working on the production floor. This investment has more than doubled the company’s storage capacity and still leaves plenty of room for Regency Glass to grow. With more glasses, customers will be supported in their own business development and diversification strategies.
FUTURE-PROOFING REGENCY Darren Beazant, Managing Director, Regency Glass, comments, “The cutting tables from HEGLA and Bystronic IG lines and auto arrissing are a big part of our future and will feed the factory’s growing volumes for many years, providing an excellent capacity level moving forward.” The increased cutting capacity means that glass storage has also been increased, which at current values allows for a full stock complement of 6–8 weeks. With uncertainty over Brexit and the changes that may ensue, this has futureproofed capacity and will override any supply issues that Brexit could cause. In addition to the existing Bystronic glass IG line installed a number of years ago,
Regency management commissioned the installation of two 2.7m high-volume production lines complete with tandem gas presses and automatic pad applicators. The twin press system is combined with a high speed sealing robot which has increased product volume by 40%. A 2.7m high edge seaming line from Bystronic glass will now feed the new toughening plant. Together with the 6m x 2.8 m new toughening furnace, this will allow the company to diversify its range significantly and will give Regency a 25,000+ unit production capacity per week. Since machinery and equipment installation was completed, output has already increased and given customers a greater choice. Steve Goble comments, “The challenge was to supply a system capable of holding a large range of glass types whilst automating the cutting process to achieve greater throughput and reduced cutting time.”
glass products,” Steve Massey, Director of Sales and Marketing for Regency Glass, commented at the time of the previous investment. This time, the newest FC Series 2860 tempering line is set to bring the company’s glass strengthening capabilities to an even higher level, supporting its overall growth strategy.
Long History in Great Tempering
GREATER BUSINESS SCOPE
Another essential component of this major Regency Glass investment included the Glaston FC Series tempering line. The toughening furnace is twice the size of the existing furnace at the old production site. What took 24 hours to manufacture previously can now be completed in one shift. The furnace has greatly simplified production and given Regency Glass the ability to speed up orders to meet customers’ requirements.
The HEGLA system provides the fastest, fully automated cutting capability of its kind on the market today, with the tables working together to cut a variety of coated and sized glasses faster than ever before.
The Glaston brand is not new to the company. Regency’s first Glaston furnace was Tamglass HTF installed in 1997. It gave the company nearly 17 years of good service. Then in 2014, the new Glaston FC500 tempering furnace was selected as a replacement. At that time, the new machine doubled the company’s tempering capacity, whilst significantly boosting its glass quality. “Based on our experience with Tamglass, we knew what we were getting. There’s really nothing better. The FC500 furnace is the best on the market. It toughens faster and allows us to serve customers better by suiting their volume requirements as well as providing them with a wider range of
The technical benefits and cost savings provided by HEGLA, Glaston and Bystronic glass were evident given the companies’ combined history. For Darren Beazant the payback advantages are already proving beneficial. He comments, “There is complete synergy in respect of all new equipment, so we are now realising the potential of our investment in our machinery and system suppliers.” As a project, the HEGLA, Glaston and Bystronic glass solutions enable Regency Glass to achieve excellent results and lead the sector moving forward. Darren Beazant continues, “With the new equipment we can further strengthen our market position. Training from the specialist engineers proved invaluable and has ensured a smooth transition from initial installation to the recent final handover. It is a very special project that is focused on being able to adapt to market demands for many decades to come. Satisfying customer demand and giving them further confidence in the Regency brand has been a priority throughout the development and installation phases. The investment in only the best equipment on the market today reflects our position of commitment to our customers and gives us more in terms of quality control and production capacity.” The expansion has a new confidence throughout the company which spreads from the boardroom to the production
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September 2019 | www.glassnews.co.uk
MACHINERY FOCUS
The UK’s Leading Glass & Glazing Newspaper
A NEW CUTTING EXCEPTIONAL GUARANTEES EDGE AT FORCE 8 FROM HEGLA’S RAPIDSTORE DOORS floor and beyond, with customers evidently inspired by the latest investments.
CUSTOMER SATISFACTION Darren Beazant considered technical investment at the company of vital importance because of the increasing market demands in product specification, quality and potential developments with European markets. Wishing to remain competitive and offer customers total reassurance, the company has taken a leading position in the sector. The level of investment was substantiated by the design, engineering and product performance of the machinery suppliers ranges. Darren comments, “As one of the largest installations of its kind, we know we have expanded our horizons dramatically. Quite simply, the equipment was chosen because of the superiority and reliability of the brands. Regency has developed a reliable standing in the commercial sector throughout the UK and with this installation we intend to further raise our standards. We approached our machinery suppliers because of the formidable reputation they have in the market, knowing we could achieve excellent results.” Steve Brammer, Managing Director, Glaston UK, comments, “It is an honour for us to support Regency Glass once again in a project of such a scale. The latest Glaston tempering machine order is a great indicator for us that this technology satisfies our customer’s needs, as well as their customers’ needs, driving sustainable and profitable growth.” Steve Powell, Bystronic Glass UK, stated, “This project has been a labour of love for the engineering teams, working hard to ensure that deadlines could be met and staff subsequently trained to the highest standards.” Paul Gibbs, HEGLA UK, comments, “Regency is now in a position to increase production and attain consistently high standards for their customers. This investment reflects the excellence of the engineering put into HEGLA, Glaston and Bystronic glass ranges and it adds many more dimensions to our customer’s business.”
Force 8 has recently taken delivery of the latest generation of CNC machines to further expand their composite door production. Since the introduction of the Decadence range the demand for the unique contemporary doors has steadily grown over the past two years. The new machine replaces one of the older CNC’s, to help speed production of the new range of composite doors. Force 8 have been manufacturing composite doors for over 10 years, specialising in unique designs which require a higher degree of accuracy, hence the investment in a second state of the art CNC machine. Force 8 are one of the few companies in the UK producing arched, and part arched doors, which is linked to their single length profile bending service, therefore millimetre perfection is a necessity, rather than a luxury. With the new machine installed arched doors can be milled, and at the same time the frame can go through the bending and fabrication process, giving Force 8 the assurance that both will be a perfect fit. “This new unit will give us greater flexibility to produce even more new designs, linked with our paint facility it will open up a world of new possibilities” comments Dennis Sumner, Managing Director at Force 8. This is the latest in a long list of investment and innovations over the past two years, both in machinery and software, which included the addition of a unique online door design system. “As a company we are constantly improving our products and service to the trade.”continues Dennis. “The new CNC machine will make a big difference to our production and speed up our lead times. We have seen demand grow in recent months due to the anti-bowing properties of the Decadence doors, which includes a reinforced slab, Sure Fire three latch system, adjustable hinges and heat resistant paint. This helps to combat the growing problem of bowing within composite doors, but these innovations require accuracy, which the new CNC will provide” For further information about Force 8 and the Decadence range of composite doors, visit their website at: www.force8.uk.
Steve Goble, Managing Director, HEGLA UK, concludes : “HEGLA provides customers with efficient, tailor-made solutions. We look forward to continuing our working relationship with Regency as their corporate position strengthens and their key target sectors expand.” READER ENQUIRY NO: 0919/0096
www.glassnews.co.uk | September 2019
The pedigree of the Helga brand is well recognised both nationally and internationally with glass processors who make investments in reliable machinery and quality standards. The experience of the engineers ensures that a business can stay ahead in challenging economic times.
Increasing efficiency and output remains a priority for manufacturers, particularly in the light of a current, ‘uneasy’ business climate regarding uncertainties with the Eurozone. There are many companies who are strategising in preparation for a potential shift in conditions that could come about later this year. HEGLA regularly evaluates market trends and production requirements for processors with the team focused on providing complete, tailored solutions that can be fully integrated into existing production lines. The Rapidstore automated storage system is just such a product as it simplifies manufacturing methods and gives business owners greater business growth. With more glass coatings being used and different types of specialist glass now required for commercial and domestic projects, being able to supply a variety of glazing options. For many companies one of the biggest issues during production is being able to supply multiple glass types to the cutting table. With the Rapidstore,in combination with a standard double sided loader glass can be held in
bulk such as 4mm float and soft coat in the double sided loader, and slower glass types as well as patterned glass can be held in multi positions in the Rapidstore. In this way multiple products are quickly and efficiently incorporated into the production run without the need to slow down the manufacturing process, warehouse software assures a smooth transition between products.
Steve Goble comments, “A glass processor could need to use many specialist glasses for a variety of customer’s projects. Typical Rapidstore configurations have 20-30 or more glass types in a limited area. The Rapidstore eliminates the need to stop production to search for the right glass type for a particular project, less manual moving of glass means less damage. It keeps the cycle times running rather than shifts having to be stopped to select the right glass from separate storage areas.” For high volume manufacturers with a large product range, there are key advantages to HEGLA’s Rapidstore. For some manufacturers storage can be outside the working areas of the cranes or even adjacent to the cutting line. There are many installation combinations that are possible. Regarding jumbo sized glasses, the Rapidstore can be installed in combination with the gantry loading systems, although this is dependent on space. Steve continues, “A crane is positioned based on
a company’s needs at a particular time obviously typically when they move into a factory, the Rapidstore can operate outside this typical crane line in space that would not normally be considered for auto glass storage. HEGLA is skilled in creating layout designs that will suit business needs as a company grows.” This fully automated system from HEGLA provides efficiency for companies that wish to diversify and is ideal for glass processors who want to grow as market trends develop. Steve Goble continues, “Quick and efficient production is now vital to the smooth operation of factories in the UK or anwhere in the World. Machines must have higher output with a minimum of the same manpower, preferably with less manpower. The new generation of glasses require precision engineering to guarantee the quality of the glass on all sized projects. Specifiers, designers and end users are demanding more from products today and processors need to be able to keep pace with them.” The HEGLA team works closely with key industry decision makers and customers then carefully strategises plans in order to develop systems that will improve automation standards across the sector. Accommodating customer needs is a priority for the HEGLA group, who work hard to accommodate customer needs and ensure that reliability and increased productivity will guarantee exceptional results. To improve manufacturing efficiency or to discover more about the Rapidstore system and other products in the HEGLA range please call Steve Goble or Paul Gibbs on: 01908 261933.
READER ENQUIRY NO: 0919/0097
READER ENQUIRY NO: 0919/0098
63
CAREERS
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NEW APPOINTMENTS
PAUL TRANTER JOINS LISTERS AS SALES DIRECTOR
JOINS EMMEGI (UK)
Paul Tranter has been appointed as Sales Director at multi G-Award-winning, Premium Product fabricator, Listers Central, based in Stoke-on-Trent and part of the GJB Holdings Group.
Wayne Hunter has joined Emmegi (UK) as Service and Operations Manager with a brief to make Emmegi a company which is easier to do business with. Hugely experienced in the industry, Wayne is focusing on improving the entire customer experience right from the point when a machine is ordered all the way through to when it is delivered and serviced.
Wayne is primarily responsible for Emmegi’s experienced service and installation team and has already begun implementing new procedures for machine installations and service calls which formalise the project management timeline for every job and make sure that is communicated to customers. He is also putting in place new training schedules for the engineering team to ensure that
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Emmegi (UK)’s Managing Director Ian Latimer explained: “We’ve grown so quickly in recent years that our operational systems haven’t always been able to keep pace. We’ve recognised that and brought Wayne in to implement a new operational framework which will ensure that we are consistently more efficient and more responsive to customer demand.”
Sponsored by GQA and Building Our Skills
skills are kept up to date and new systems for monitoring and analysing everything from breakdown response times to customer feedback. Wayne joins Kully Hunter in Emmegi (UK)’s expanded service department, and together they are committed to delivering a five star service. Wayne said: “Getting the processes right across all our operations is key to being able to deliver the kind of service which everyone here wants to do consistently and effectively. Emmegi has shown that it is prepared to invest in the resources and training necessary, so I’m really excited about we can achieve.” www.emmegi.com READER ENQUIRY NO: 0919/0099
Paul joins Listers with a wealth of industry experience at a very exciting time and says, “I’ve been involved in the window industry since I left school. I started in the factory of a small fabricator and progressed into sales in the early 2000s, working with many wellknown, nationwide brands in the industry. I have known Roy Frost, our Group CEO, for a long time, and have always been keen to work with him. I’ve been watching Roy’s group develop and grow over recent years, with its clear focus on Premium Products, great service, emphasis on quality materials and ‘Fit and Forget’, all backed by a truly outstanding customer support and our ‘Make it Yours’ tailored marketing range. “The Group are thinking very differently and the whole package is geared to genuinely help customers grow and stand out against their competitors. It’s fresh, modern, has USPs galore and, most importantly, is ready for 2020 and ambitious installers who are maybe disheartened with what they’ve always had in a modernising marketplace.
With the recent launch of the new ‘Easy Connect’ App, our industry leading quote-to-order software, customers can now get instant quotes 24/7, 365 days a year. Installers can even produce accurate quotations in their customer’s homes. Easy Connect caps off the whole customer support package, it’s modern, on-trend and how consumers want to transact. It’s also free to all of our customers.” Roy Frost adds: “It’s been almost 2 years since we acquired Listers and Paul’s appointment completes what is now a formidable Senior Management Team in our group. He’s been helping installers to grow their businesses for many years, and his industry knowledge is second-to-none.” If you’re an ambitious installer looking to grow your business and fancy something a bit different, call Paul Tranter on 07867 240535 or Roy Frost on 07808 365234. READER ENQUIRY NO: 0919/0100
0919/0101
64
September 2019 | www.glassnews.co.uk
CONSERVATORIES
The UK’s Leading Glass & Glazing Newspaper
MODPLAN ADDS LEKA XI TO ITS RANGE
Leading trade fabricator Modplan has added the new LEKA Xi Conservatory Base System to its range.
Justin Williams, Modplan’s International Sales and Marketing Director, said: “The LEKA Xi Conservatory Base System is a new modular extension that raises the bar in thermally efficient home extensions or garden rooms. Since its launch at FIT 2019, the latest addition to the LEKA stable has been gaining plaudits due to its intelligent design that allows construction in just three to five days. It’s a superb product to further support our growing conservatory offer.”
and internal partition options are available too, if a subdivided space is needed.
Both the thermal efficiency and lifespan are exceptional thanks to the GRP construction of the base, walls and roof. It means it creates a flexible, multi-purpose space that gives homeowners valuable extra living space and adds value to installers’ portfolios. The modular nature of the system means it is ideal for sites with access restrictions because it arrives flatpacked. It is also
exceptionally fast to install. There is minimal groundwork required and installation typically takes three to five days, including fitting of the LEKA base, LEKA walls and LEKA roof system.
Like all Modplan’s products, the new LEKA Xi Conservatory Base will be manufactured in dedicated state of the art facilities at its headquarters near Newport, Gwent. The company offers exceptional sales, marketing and service support to enable installers to make the most of the opportunities on the market.
“Modplan’s aim is to continually deliver the products our customers need to stand out in a competitive market. And in the new LEKA Xi Conservatory Base System, our customers have the best in thermally efficient modular extensions that will add really value and open up additional opportunities for them.” Justin concluded: “Modplan’s aim is to continually deliver the products our customers need to stand out in a competitive market. And in the new LEKA Xi Conservatory Base System, our customers have the best in thermally efficient modular extensions that will add really value and open up additional opportunities for them.”
Like the LEKA Warm Roof and the LEKA Orangery Roof, the LEKA Xi is a unique proposition that sets a new standard for the industry. It’s a modular system that’s tailored to homeowner and installer requirements and is constructed using a LEKA base, LEKA walls and the LEKA roof system. There are three- or four-sided options, so it can be used for both home extensions and standalone garden rooms. There is a choice of finishes and options for dwarf walls, full walls or defined heights
Tel: 01495 246844 www.modplan.co.uk READER ENQUIRY NO: 0919/0102
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www.glassnews.co.uk | September 2019
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65
SOFTWARE & IT
COLD CALLING
PRAISE FOR EUROGLAZE IN ITS ANNIVESARY YEAR
‘COLD CALLING’
In its 40th year, REHAU’s longest running fabricator Euroglaze in Barnsley is continuing to set the agenda when it comes to developing innovative IT solutions.
Each month our special correspondent Danny Williams* replies to a reader’s letter...
Far from looking back at its successful past, Euroglaze is firmly focused on the future, introducing bespoke new software which enables it to manage stock, despatch and deliveries more efficiently than ever.
with the requirements of us as the customer in mind, and never at the expense of friendly and accessible service.
Now, when trade customers place an order, Euroglaze’s customer service team can instantly check stock availability of every item in that order and, if there are any shortages from third party suppliers, immediately suggest an appropriate substitution. Similarly, if any part of any order is missing or damaged for any reason, that is being flagged automatically before despatch and the customer notified straightaway.
“For instance, their online ordering system is set up for us to default to the products we order most often which makes ordering and quoting really easy, and our deliveries arrive like clockwork on time and in full. At the same, we know that we can just call our delivery driver any time we like for instant updates and we can talk directly to the experienced team in the customer service department to get an immediate response to any query.
Added to Euroglaze’s existing software system which scans every item being delivered as it is loaded onto vehicles and then again as it is being unloaded at a customer’s premises to eliminate errors, it means that, for Euroglaze customers, shortages and incomplete deliveries are very definitely now a thing of the past.
“Euroglaze has always prided itself on providing a personal service and the team have shown time and time again over the years a willingness to go above and beyond what we would expect to help us out of any difficult situations.
Long standing trade customers such as DTU Windows in Poole, Dorset are delighted with Euroglaze’s ongoing commitment to continuous improvement. DTU Director Correne Denham commented: “We have been buying from Euroglaze for more than 10 years and during that time they have always been focused on improving efficiency, but always
“We toured the factory ourselves a couple of months ago and were really impressed by all the new IT initiatives designed to make their processes more efficient and eliminate shortages before they ever become a problem for us, but what we also liked was the fact that they obviously wanted to hear from us about what additional improvements we felt would make a positive difference to our business. “We respect each other completely and have developed a partnership based on mutual trust. Euroglaze’s ethos as a family business is very similar to our own. As both a trade and retail supplier, our main focus is customer care and we pride ourselves on doing all we can to keep our customers happy.” Euroglaze’s Managing Director Martin Nettleton is keen to stress that Euroglaze’s ongoing investments in IT are directed at improving the customer experience. He points out: “We focus our investments on areas which will really make a difference to our customers such as deliveries and despatch. “We know that our IT capability puts us on a par with much larger fabricators, but we never lose sight of the fact that it is our friendly customer service and personalised approach which really sets us apart.” More details are at: www.euroglaze.co.uk and www.dtutradewindows.com.
READER ENQUIRY NO: 0919/0104
66
I’ve been in this industry for an awful lot of years, working for manufacturers, fabricators and myself and then having my own installation company. I was going on the basis that the installer was the one with the biggest margin, or at least a margin he could play with depending on how much he wanted the work. However, I was clearing out some old files…. yes, really old files, and was intrigued to see the prices that were being paid some 30 years ago. What caught my eye is that it seems that IGUs are, basically the same price today as they were in 1989. What are your recollections from that time about the price of new windows? NP Derbyshire Well NP, as my nearest and dearest will confirm I do enjoy a trip down memory lane now and again and actually, as I wasn’t processing glass back then it’s interesting to learn that the price for glass units hasn’t changed in real terms, although of course, back then it was pretty much all plain 6mm as the law did not demand toughened in key areas. Thirty plus years ago I was working for the now defunct Marley Windows where I first cut my teeth. Deciding that being a diesel fitter was not bringing home enough bacon for a young dad in his early twenties, armed with the gift of the gab and more front than Harrods, after a slightly nervous intro period during which I earned even less, I found my legs and began making some decent money, eventually rising through the ranks to become an area manager. I recall that Marley made Everest look like a budget window company, charging – and getting – what would be good prices even by today’s standards. One day we received a missive from Head Office announcing the ‘Exciting News!’ that we were to offer a back door for ‘only’ £950, if the punter also took a house full of windows. And rather than this being something special at this price, it was a bog standard PVC effort with a midrail separating two IGUs in 6mm annealed glass and with little more than a bent nail for a lock. And as this was such a giveaway we were told that it was non-commissionable too!
The era of the ‘Special Offer’ kicked in around the late Eighties, introduced by Supreme O Glaze in my neck of the woods, the Essex hunting ground now made legend by TV’s White Gold. By then I had moved to Danum Windows who offered 7 windows for £1,990, or 8 for £2,180. For that the punter got a bog standard white PVC window with a single opener, basic hardware and for which we got 5% commission. However, with the incentive of double commission for any upsells such as Georgian bars, extra openers and so forth, we spanked it and I was making upwards of £1,500 a week, not bad in those days. Driving around now I can instantly spot the houses that just took the basic deal and resisted the pressure we put on the owners to spend money on the extras. They do look basic. So whilst Marley were charging outrageous prices that we would love to get for windows and doors these days, in the main, just like IGUs, they haven’t moved on that much. However, the quality of the product and the installation are on a different planet today and our costs have increased massively. So whilst we have a very nice business with Pioneer Trading together with Tudor, my IGU company, we have to work a damned sight harder and for longer to make any sort of money, something that will be reflected by most people these days.
* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.
September 2019 | www.glassnews.co.uk
GLASS
TUFFX TOPS THE HALF MILLION WITH SECOND INVESTMENT BOOST THIS YEAR
CHARITY NEWS
DISTINCTION DOORS RAISES £1,180 FOR HELP 4 HOMELESS VETERANS Distinction Doors is proud to announce that it has raised £1,180 for Help 4 Homeless Veterans – a Barnsley charity that supports former members of HM Forces facing homelessness – thanks to the outstanding efforts of its employees at a summer BBQ fundraiser.
Glass manufacturer TuffX has taken its investment over the £500,000 mark in this year alone with a new £250,000 Bottero cutting line that’s set to boost the growing company’s cutting output by over a third. The highly-advanced, multi-functional Modulinea cutting line – the third cutting line now installed at the TuffX factory - can load, cut, grind, mark and break out glass sheets from 1.5metres square up to 6.1m X 3.3m and up to 25mm thick, and also features a unique automatic label function. TuffX Managing Director Graham Price says the new line is not only helping the specialist processor to stay ahead of growing demand for its broad range of products but also ensuring that its tight lead times and high standards of service are not only maintained but surpassed. “Our strength is not only in our unique offering of toughened, heat soaked, laminated and other specialist glasses – in sizes that few can match – but also in our turnaround times and customer support. “As well as a 35% increase in our overall cutting capacity, the addition of this line will give us additional flexibility to build on all of those qualities as well as satisfying our growing customer base.”
In an effort to raise as much money as possible for Help 4 Homeless Veterans, staff at Distinction organised a range of activities and lighthearted challenges at its Tankersley premises, including a cake sale, mystery tombola, a prize draw for a free Distinction Door – including installation – and a free day’s holiday. There was also a bean bag throwing competition, with a large bottle of Prosecco up for grabs for the overall best ‘hot shot’, big shot’, ‘pot shot’ and ‘cheap shot’, while Distinction’s IT support analyst, Milan Tomic, successfully completed a ‘3 peaks challenge’ by walking 23km on a treadmill. Based in South Yorkshire, Help 4 Homeless Veterans received royal recognition in April 2018 when it was presented with the Duke of York Community Initiative Award by HRH
Prince Andrew. The charity has a working agreement with Barnsley Council and Doncaster Council to rent housing stock, and then sub-let to veterans at cost, with no profit made on the rents. Help 4 Homeless Veterans prides itself on its ability to react quickly to the needs of ex-Forces personnel whenever possible and so far has helped around 400 veterans with housing problems – essential work that is only possible with grants from supporters, donations from the general public and charitable contributions from local businesses such as Distinction Doors. Distinction’s HR Director, Helen Lovack, commented: “We were delighted to present a total of £1,180 to a representative of Help 4 Homeless Veterans at the company’s recent summer BBQ fund raiser. I’d like to say a huge thank you to all those who helped to make it such a successful event, and to enable us to support such a worthy cause, one that is helping those who have given so much for our country.” www.distinctiondoors.co.uk
The investment comes only months after TuffX spent over £300,000 on three new machines - a Bovone ELB 12 HD straight line edging machine, a Delta Radius corner grinding machine, and a Schiatti drilling machine - and previous investments in machinery, fleet and workforce have ensured that TuffX has remained at the forefront of toughened, oversize and other specialist glass processing for nearly 25 years. www.tuffxglass.co.uk
www.glassnews.co.uk | September 2019
Industry-leading PVCu profile manufacturer VEKA UK Group has donated £5000 to support children across the North West. The company presented the cheque to Child Action North West (CANW) to contribute to the valuable work the charity carries out with young people throughout Lancashire and beyond. VEKA UK Group’s Head of HR Gabriela Hammond explains: “We are very proud to support CANW, a charity that passionately believes every child and young person has the right to achieve their full potential. It provides solutions for a wide range of complex problems, working with over 6000 children, young people and families in the North West every year. “The £5000 was raised in a number of ways throughout the year and we hope that this donation will help in the ongoing work tackling drug and alcohol abuse, self-esteem problems, youth crime, family issues and more. These valuable services deserve a huge amount of support and VEKA UK Group is pleased to contribute.
The Bottero Modulinea 363EVO-J makes use of ‘open cut’ technology, it has a tilting table for handling flat glass sheets, a highly automated air cushioned shape cutting table, a six-station double-sided loader as well as many other advanced features.
READER ENQUIRY NO: 0919/0105
£5000 FOR CHILDREN’S CHARITY VEKA UK GROUP PRESENTS CHEQUE TO CHILD ACTION NORTH WEST
READER ENQUIRY NO: 0919/0106
“VEKA UK Group is well known for its fundraising efforts and has an ongoing commitment to supporting numerous registered charities, usually in and around our local area. We are proud to have raised or donated more than £86,000 over the last two years. From drumming up £28,000 for homelessness by sleeping out at Turf Moor, and helping open the Burnley Community Kitchen – to spending 750 volunteer hours
transforming a dilapidated bus into an inspirational reading space for a local primary school; we love to contribute to causes in the local community.” Sue Cotton, CEO of CANW said: “Every day brings new challenges to the lives of vulnerable children and young people across the North West. Thank you very much to VEKA UK Group and your employees for your extremely generous donation. Your efforts will allow us to help to strengthen and support children and young people to lead healthy and meaningful lives. Every year we work with around 7000 vulnerable children and families across the region providing a wide range of services including counselling and school and family support, help with education and employment, early help for young people in trouble who are becoming involved in offending and finding foster families for those children who cannot live at home. We know that children can achieve amazing things given the right support, thank you for helping us do that.” VEKA UK Group has been based in Burnley since 1986 and is part of the global VEKA Group which celebrates 50 years in business this year. The company is very proud of its Burnley roots and recently became an official Lancashire Ambassador alongside the likes of Andrew ‘Freddie’ Flintoff. Find out more at veka.co.uk. READER ENQUIRY NO: 0919/0107
67
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Available from Liniar fabricators nationwide and now selected branches of Travis Perkins! Thicker and stronger Fascia boards 20mm thick instead of the usual 16mm, for strength and ease of fitting. Pre-marked protective tape Not just scratch-free – tape is pre-marked for quick cutting and installation. Consistently flat Manufactured with the latest extrusion technology for a consistently flat board. Perfect colour match High quality foils that perfectly match with Liniar windows, doors and roof kits. Fire Rated Replacement boards, capping boards and flat boards are all certified Class 1. Guaranteed All Liniar products are covered by the Liniar 10 year profile guarantee.*
For more information contact us at:
The Liniar roofline range is designed and manufactured by Liniar in the heart of Derbyshire.
0161 796 7268 www.uapcorporate.com
Find your nearest stockist by contacting sales@liniar.co.uk now!
0919/0112 01332 883900
www.liniar.co.uk
sales@liniar.co.uk
0919/0113
* small print: exclusions apply to certain products – see www.liniar.co.uk/about/guarantees for full details.
Roofline WP Oct.indd Untitled-1 1
25/10/2017 15:37 28/08/2019 14:35
1
MAINTENANCE PRODUCTS
MINI-PILING 0919/0115
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for Constructing Conservatories on Poor Ground Conditions
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1500
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OVER
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100YEARS
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Arisands Ltd, 11 Axholme Court, Bolton BL6 5HQ CPXXXX - UPVC Maintenance Supplies - Glass News Advert_V1.indd 1
www.glassnews.co.uk | September 2019
26/06/2018 12:50
71
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HARDWARE SUPPLIES
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CRL, THE WORLD’S LARGEST SUPPLIER OF HARDWARE AND TOOLS FOR THE GLAZING INDUSTRY
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U NEED IT / M YO
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EMMEGI HAVE THE RIGHT SOLUTION FOR YOUR PRODUCTION NEEDS
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September 2019 | www.glassnews.co.uk
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GLASS
GQA Qualifications and Building Our Skills – Proud sponsors of FIND A SUPPLIER
SOLID ROOFS
3 0919/0120
CURA Creator / WhiteBox Inspire and convince yourself and your customers of the right type of glass for the right application.
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entilated Fully forventilated for e performance lifetime performance export.cura-glass.nl
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ADVERTISE WITHIN THIS SECTION FOR A WHOLE YEAR,
FOR AS LITTLE AS £295 + VAT Keep your company name in front of our readers all year long! For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk
Connecting you to quality trade suppliers www.glassnews.co.uk | September 2019
73
FIND A SUPPLIER
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WINDOWS, DOORS & CONSERVATORIES
Aluminium Bi-Fold Doors FROM ONLY
LOWEST PRICES
£345 Including delivery
make the smarter choice
LIVERY* DE
IN L A
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Quote turnaround within hours
SITE
MA
Up to 1200mm sash widths Stock colours : White, Black, Grey, Grey on White
SITE
D
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F UK
MA
GET A PRICE COMPARISON TODAY
LIVERY* DE
£ INLA N
£
per leaf
GET A PRICE COMPARISON TODAY D
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UK
ORDER TO DELIVERY FROM A FAST
Days 10 Working Lead Time
AVAILABLE
WHY CHOOSE MADE FOR TRADE FOR YOUR NEXT GLOBAL ROOF? Precision fabrication Reliable and efficient Expert plan and estimating service Quote turnaround within hours Competitive roof glass prices
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Working Days Lead Time
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* Per leaf price is unglazed and may vary depending on size and specification of the door. Lead time is based on a standard colour. Postcode restrictions apply
* Postcode restrictions apply
Bison-GlassNews-classified.pdf 1 16-May-18 11:56:08 AM Glass News - Classified Advert Bifods 2019.indd 1
20/06/2019 11:32
GN - Classified Qtr page Advert Roofs 2019.indd 1
20/06/2019 11:28
0919/0122 C
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...it’s the attention to detail that makes the difference
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74Classified 129-5 x 75mm.indd
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See us on Stand M36
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Windowsolutions 75
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ADVERTISE WITHIN THIS SECTION FOR A WHOLE YEAR, FOR AS LITTLE AS £295 + VAT
SALES & MARKETING
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For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk
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0919/0130 July 2019 (Gs) Join the Debate QP Advert.indd 1
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September 2019 | www.glassnews.co.uk
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GQA Qualifications and Building Our Skills – Proud sponsors of FIND A SUPPLIER
BALUSTRADE SYSTEMS
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GQA is the specialist awarding body for Fenestration and the only issuer of CSCS Cards for the Fenestration Industry
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www.glassnews.co.uk | September 2019
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FIND A SUPPLIER
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SOFTWARE
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RAINWATER PRODUCTS
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www.glassnews.co.uk | September 2019
79
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HOOK-A-DUCK - 61.75MM X 156MM.indd 1
26/02/2018 19:15
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