Glass News November 2019 by Christina Shaw

#BIGGREENQ

QUALITY THROUGH QUALIFICATIONS

GOVERNMENT FUNDS GGF TO HELP COMPANIES THROUGH BREXIT

INSTALLERS | FABRICATORS | GLASS PEOPLE

THE RIGHT PEOPLE READ GLASS NEWS Issue 104 | November 2019

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IS !! TH NTH MO

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WHICH DOOR?

The funding will include issuing GGF Members, FENSA and BFRC companies with an information brochure with key information on across many of the areas that could be affected as the UK withdraws from the European Union. Steve Rice, GGF Managing Director commented, “The Federation has been

James Lee, GGF Director of External Affairs commented, “The GGF communication channels and digital platforms are in place to deliver the essential content to companies throughout the industry. Currently we are working with our technical experts and political advisers to ensure that the guidance and support will be collated and available as soon as possible.” Read more on page 4... READER ENQUIRY NO: 1019/0001

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The GGF plans to use the funding in the next few weeks on areas such as technical consultancy, information leaflets, online content and awareness.

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Following a successful application to support the industry with technical support and information, the GGF was awarded £50,000 from the Business Readiness Fund, which was launched to support trade associations and other business organisations in helping firms prepare for Brexit.

Business secretary Andrea Leadsom said: “I’m delighted that this Fund has been able to support such a large and diverse wide range of business groups. The funding has to be used to support both members and non-members, so I urge all businesses to get in touch with organisations in their local area so they can take advantage of the support on offer,.

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As the UK gets ready to leave the European Union on 31st October, the government has issued £10.1m in grants to 124 business organisations to help them prepare the firms they represent for the UK’s departure from the European Union on 31 October.

helping its Members and the wider industry prepare for the potential exit from the EU for many months with or without a deal. We are therefore delighted to receive this additional boost from the Government to ensure we make all companies in the industry aware of any changes that lie ahead from a technical and legislative perspective.”

The Glass and Glazing Federation (GGF) is pleased to announce that it has received Government funding of up to £50,000 to help companies in the glass, glazing and fenestration industries, through and beyond Brexit.

SEE PAGE 62

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NOVEMBER 2019

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CHANGING ATTITUDES AT GGF AND A LOOK AT WHAT WILL MAKE GREAT LEADERS IN THE FUTURE There seems to be a breath of fresh air moving through the hallowed portals of 40 Rushworth Street. That’s certainly the case with the GGF Commercial Group and one can hope this permeates through to the GGF Membership side, too. Meeting with Anda Gregory on a number of occasions and then meeting her GGF Commercial team and having very open and enjoyable discussions with them all, plus meeting Steve Rice, has made me feel that things are going in the right direction. Of course, Steve Rice, the current incumbent of the position of GGF Managing Director and responsible for the full running of the federation’s membership operations, is in the position temporarily with his retirement imminent but, hopefully, there is time for him to see through a management restructure that is focussed on the technical aspects and bringing the internal departments closer together. The sadness is that we are bound to have to go through a change at the top, yet again, and just when it feels as if the GGF, or at least GGF Commercial, has embraced an openness that I, for one, have not seen in my past 6 years as Editor of Glass News. I’ve never quite understood the GGF’s animosity towards the trade press. Perhaps it’s because we have reported on the various goings on over the past couple of years as opposed to ignoring them. But cutting us all out of attending the Members Day seems petty and has done little to mend fences. However, suddenly I’m seeing the GGF in a different light and that’s thanks to Anda Gregory and her team. I really do hope that this is the start of a good relationship between the largest trade association for our industry and the whole of the trade press. The press is bound to report on activities, problems and misdemeanours that may happen throughout the trade or, indeed, comment on matters that seem strange. Indeed, the fact that the GGF’s constitution means that no executive officers are on the main board seems strange to me. I’ve never come across a board that consists of all non execs before

but Steve Rice confirmed that was the position. Although it is presumably to show clearly that the GGF is owned and managed by the members and those non execs are there to protect those members, surely if you employ high calibre executives it would make sense to have their input at main board level? Just an observation… And talking of high calibre executives, an in-depth new research report is saying that if business leaders in the glass industry are unable to tap into their emotional intelligence and communicate better, there will be no place for them in the board room. The ‘World Class Leader Report’, produced by executive search and recruitment specialist TS Grale, reveals that future leaders must also be adept at networking, able to embrace technological change, and value corporate social responsibility. Jason Saunders, co-founder and director at TS Grale, said: “It’s clear from our research that the old models of leadership skills and roles are no longer fit for purpose. Over the next decade we will undoubtedly see huge shifts in the personality traits and leadership skills required to succeed, and this report shines a light on what they are. “Good leaders need to be self-aware and have excellent clarity of thinking in order to understand themselves and others. They must have strong emotional intelligence, a trait often associated with women, and also genuinely live and breathe all of the core values of genuine corporate social responsibility.

October 2019 crossword solution:

CONTENTS 4 GGF 4

Trade News

30 Windows 34 Machinery Focus 36 Glass News Interview: GGF 38 Face To Face

‘TIME OUT’ WINNERS – OCTOBER! Sudoku: Marcela Lia, Milton Keynes Eye Spy: Mr A Bates, Portsmouth

40 Which Door? 54 G19 Awards 56 Industry Awards 57 Charity News 58 Hardware

Spot the Difference: Carol Hearn, Deceuninck, Calne

62 Door Hardware Expert

Crossword: Helen Kempton, Crowborough, East Sussex

67 Supply The Demand

Congratulations to all our winners! Good luck in this months Time Out pages!

70 Cold Calling

68 Coloured Products 72 Careers & Qualification in Fenestration 76 Time Out! 77 Find A Supplier

@GlassnewsMag

Christina Shaw

/GlassNews

glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

Chris

Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk Kate Carnall Graphic Design E: kate@glassnews.co.uk Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.

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“Importantly, they must listen to their teams and peers from across all industry sectors, in order to maximise opportunities. Good listeners who network extensively will be able to grasp new ideas quickly and great communicators can implement visions effectively. “Great leaders need to appreciate that they don’t know it all, they must be hungry to keep learning and emotionally intelligent enough to understand that other people will only share their ideas if there is a real open platform for them to do that within a business – and this is something that has to come from the top. The best leaders must engage with all their employees, industry associates and professionals from the wider business environment, and really listen to them, if they want to see long-term value and commercial success.”

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GGF

TRADE NEWS

GGF HELPING COMPANIES THROUGH BREXIT The GGF was recently awarded a £50,000 grant from Government to help companies through Brexit. This Government funding was welcomed by the GGF, not just as a financial boost but also because it clearly shows that the Federation is the go to trade body for Government on all things glass, glazing and fenestration. James Lee, GGF Director of External Affairs, comments on the recent funding and reveals the GGF plans to help the industry cope through this transitional period. “With so many changes happening and yet to happen in the entire Brexit saga, it’s been difficult to keep track of events as they seem to change almost by the hour at times.” There now seems to be a direction and the UK’s withdrawal from the European Union now appears to a case of when and not if. Following the GGF gaining the government grant, we will boost our awareness and information campaigns on Brexit and its implications for the industry. Here’s our Brexit readiness plan.

NEW BREXIT HUB

BREXIT AWARENESS BROCHURE The GGF has produced a 16 page Brexit information and guidance brochure that has been distributed to 10,000 companies in the industry.

INFORMING THE INDUSTRY As the GGF receives relevant information from standards and government meetings we will cascade information in the following ways:

• Via the trade media with regular press releases on any changes Though Brexit may happen fairly quickly, the implications of the withdrawal from the EU and further changes, are likely to continue for some time. We therefore suggest all companies prepare themselves for a significant period of change in the trading environment.

USE THE GGF TO STAY AHEAD • Access to the GGF Brexit Hub is free and does not require any log in details. • GGF regional or technical meetings are open to all GGF Members to attend free and non-Members can attend at the discretion of the Chairperson of the respective group.

The glazing industry is now being represented on the Building Regulations Advisory Committee (BRAC) which advises the Secretary of State in England on making Building Regulations and setting standards for building design and construction. This is welcome news given the upheaval around Building Regulations since the Grenfell Tower tragedy and the overall state of the construction industry. Chairman at Certass Ltd and Certass Trade Association, Jon Vanstone, says: “It is high time that glazing is represented at this level, so that our industry concerns, and achievements, can be shared at Government level and be considered properly with changes to Building Regulations. “Glazing is such an integral part of a building to get right, so it’s only right that there should be a glazing representative within BRAC.” The highly skilled Certass team are wellconnected in the construction industry. Managing Director Jason Clemmit and

Technical & Quality Manager Clive Gibbs are both members of the Chartered Association of Building Engineers. Jon chairs the Competent Persons Forum (CPF), Trade Association Forum (TAF) and the Leadership Committee for RoofCert as well as being part of BRAC. This gives Certass a unique position, and unrivalled knowledge within the industry. Jon adds: “Being part of such diverse committees, with representatives from a number of different sectors means that as an industry, we can learn from other organisations within the construction business to help build glazing industry standards.” Tel: 01292 292 095 www.certass.co.uk READER ENQUIRY NO: 1119/0006

• GGF Members can use our technical hotline and consultancy services • The GGF technical library of over 90 publications is fully accessible with free downloads for all GGF Members. Non-members can obtain this information via the GGF shop. • Follow the GGF on social media in particular Linkedin and Twitter (@GGF_News)

! IZE PR

October launch of a new “Brexit Hub” on the GGF website www.ggf.org.uk/ brexit-hub. The Brexit Hub consists of key information, documents and latest news on the issues affecting our industry, as and when the UK exits the European Union.

James Lee, GGF Director of External Affairs

GLAZING FINALLY REPRESENTED AT BRAC

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Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/11/19.

The GGF is doing its utmost to help our industry through these extraordinary times and advises all companies to use the online resources and information we have made available to help them cope with the changes ahead.” Visit: www.ggf.org.uk/brexit-hub To keep track of changes post-Brexit please visit the GGF Brexit Hub on www.ggf.org.uk.

• Breaking news via the GGF “Members First” newsletter • Via content updates uploaded onto the GGF Brexit Hub and GGF news pages

Name: Tel:

• Information and discussions at GGF Regional meetings (over 30 per year across the UK) and at Specialist Technical Group meetings (approximately 60 per year) • Via social media and links back to the new content on the GGF Brexit Hub

Address: Postcode:

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November 2019 | www.glassnews.co.uk

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FENSA AND RISA LINK TO SPONSOR KEY SMALL RENOVATION PROJECT CATEGORY AT FMB MASTER BUILDER AWARDS Staged bi-annually to celebrate the achievements of Master Builders across the UK, The Federation of Master Builder’s Master Builder Awards showcases examples of high-quality craftsmanship, exceptional customer service and building excellence. And as part of its drive to extend the reach of GGF Commercial Group member companies, two of its organisations FENSA and RISA joined ranks to sponsor the Small Renovation Project category, which was won convincingly by Wandsworth-based Orchestrate Design & Build Ltd.

only access to the site was through a main entrance accessed by all of the building’s residents, which meant Orchestrate faced limited access and shorter working hours to complete the renovation. In addition, the

team had to protect, clean and maintain the communal areas daily and, to avoid costly parking expenses, the team also travelled entirely by public transport and bicycles for the duration of the project.

For FENSA Chris Beedel, Director of Membership, said: “FENSA is delighted to be associated with sponsoring this award, which has produced such an exceptional winner. Many congratulations to Orchestrate Design and Build Ltd and all of the finalists for some excellent entries.” Dave Mechem, Director of Operations for RISA added: “RISA assessors see brilliant work in their roles every day and the end product achieved by all the nominees was second to none. Congratulations to everyone involved. The whole day was a huge success and a further example of the growing relationship between RISA and FMB. We look forward to that continuing into 2020.”

Presentations were made in fourteen categories at a glittering ceremony that took place in front of more than 600 people. The winning project in the category for ‘Residential/domestic restorations, refurbishments or extensions valued at up to £50,000’, was for Orchestrate Design & Build’s renovation work on an apartment in a listed Mansion block opposite the Natural History Museum, in one of the most desirable areas of London. In carrying out what judges described as ‘one of the most desirable interiors one could ever wish for in a stylish flat’ Orchestrate had to contend with a number of severe restrictions. The

Brian Berry, CEO of the Federation of Master Builders thanked FENSA and RISA for supporting the Awards and added: “Both [organisations] are industry leaders who are driving standards higher year on year and with a will to see excellence as standard. That drive aligns completely with the FMB and its members and the relationship between FENSA, RISA and FMB will be one of great importance moving forward.” READER ENQUIRY NO: 1119/0007

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THE SUSTAINABLE FUTURE

OF FENESTRATION?

Social media, the internet and news outlets are a platform for global conversation surrounding sustainability, climate change and humanity’s impact on the environment; and as a part of the wider petrochemical industry, more and more eyes are centred on PVCu systems companies than ever before. The future of the fenestration industry will be shaped by sustainability and how systems companies adapt and renew their commitment to protecting the environment. “Unplasticised”, but still thrown into the same category as ‘plastic’, PVCu has an uphill battle when it comes to educating the public on the product’s sustainability – and the fact that it isn’t related to ‘single-use’ plastics. One systems company has an ethos of ‘doing the right thing’ and has had an environmentally friendly focus for almost three decades: Liniar. Liniar’s eco-friendly commitment began in the mid-1990s when the company began

recycling its PVCu scrap into new, fully and partially recycled products. These products include piling, flood and retention solutions – which are then in turn used by other environmentally friendly agencies including conservation in the National Trust and by the Environmental Agency.

MAKING CHANGE HAPPEN Recycling PVCu scrap into new products isn’t the end of Liniar’s commitment to ‘clean’ manufacturing operations. In 2007, the company’s new purpose-built facility was opened. Flamstead House in Derbyshire was not only built to ensure operations were as efficient as possible but to make them eco-friendly too. The building’s design included underground water recycling and an on-site recycling facility. Liniar’s product range itself is helping to save energy, with A+ rated windows and the lowest U-value doors now installed nationwide. Its Passive House accredited EnergyPlus90 range is gaining popularity in self-builds where homeowners want a sustainable solution. Taking things up a level internally, in 2018 Liniar met with the Environmental Agency and agreed to a Climate Change agreement in a bid to be part of a UK-wide push to reduce its CO2 emissions. Liniar’s Group MD Martin Thurley comments, “When we entered into our Climate Change Agreement, we also had the aim of securing ISO14001 accreditation - so doing both concurrently just made sense. We’d already been a zero operational wastage facility

“Instead, we focused on making changes throughout the facility. We set off a series of projects including replacing all incandescent lighting with low voltage LED lighting, installing new energy efficient heat pumps which don’t need fossil fuels, replacing vehicles throughout the fleet with eco-friendly versions with minimum emissions, installing low-energy extruders which produce twice as much volume with less power, and using metering and controls throughout all properties on the site to ensure heating is managed properly.” for more than two decades, so reducing our carbon footprint needed to go further than reducing scrap rates – when ours were already one of the lowest in the industry (less than 3% compared with an average of 10% scrap amongst comparable systems companies). “Instead, we focused on making changes throughout the facility. We set off a series of projects including replacing all incandescent lighting with low voltage LED lighting, installing new energy efficient heat pumps which don’t need fossil fuels, replacing vehicles throughout the fleet with eco-friendly versions with minimum emissions, installing low-energy extruders which produce twice as much volume with less power, and using metering and controls throughout all properties on the site to ensure heating is managed properly. “These changes have been implemented over the last 12 months and the results have been excellent. We surpassed the Climate Change Agreement target by more than

63%, achieved our ISO14001 accreditation and reduced carbon emissions by nearly 18,000 tonnes.” In the current climate, PVCu systems companies have an uphill battle to differentiate themselves from the negative connotations surrounding ‘plastics’ – but the work that Liniar and other systems companies are doing is making a positive impact. Sue Davenport, Liniar’s Marketing Director commented, “After seeing the amount of carbon we had saved over the last 12 months, together with all the other ‘green’ initiatives we’ve been undertaking, we decided to enter the industry-leading G Awards for Sustainability Initiative of the Year. We were delighted to be selected as a finalist! “No matter who wins the award, we’re honoured to be a part of it and want everyone to be as passionate about safeguarding our children’s and grandchildren’s futures by protecting the planet and its environment.” In today’s online world, consumers are more educated about the products they purchase than ever before – and being able to demonstrate eco-friendly credentials is increasingly important. For most businesses, making changes to shrink their carbon footprints is likely to have an impact on sales and profitability in the future. Small steps lead to big changes… so how will your business make its impact? For more information about reducing carbon emissions, please visit https://www. gov.uk/environment/climate-change-energy. Discover the Liniar difference and view its full energy efficient range of windows, doors and conservatories at www.liniar.co.uk. READER ENQUIRY NO: 1119/0009

November 2019 | www.glassnews.co.uk

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KÖMMERLING GETS CLEVER WITH A GENIUS START UP KÖMMERLING have partnered up with Genius Systems Ltd, an ambitious new window and door manufacturing start-up who have already invested over £1 million in capital equipment. No strangers to large scale window and door fabrication, Peter Dyson and David Eagle are heading up this new business venture with the aim of reaching 2,500 frames per week in just a matter of years. Genius chose KÖMMERLING as their preferred profile partner, due to the inherent quality in the window and door systems, outstanding product engineering and from the high profile and award-winning marketing

campaign that’s really catapulted the German brand into the limelight. Genius are already manufacturing the chamfered and ovolo KOMMERLING 70 systems, along with the feature packed PremiLine patio door. Peter Dyson, codirector commented: ‘We’re thrilled to have the backing of a premium brand and are looking to build this business on exceptional product quality and service. We spent considerable time assessing the virtues of several systems companies, with KÖMMERLING proving to be the standout brand and this decision has already been vindicated with fantastic feedback from our customers.

He continued: ‘It was important for us to find the right partner, with a highly visible brand, something that KÖMMERLING has really built on this year and it will be fundamental for us as we look to accelerate growth.’ Gareth Jones, managing director of Profine UK and the KÖMMERLING brand added: ‘We’re delighted to have brought Genius on board on the back of our strong marketing campaign and unrivalled product range. David and Peter have an exceptional track record of building largescale window and door manufacturing facilities and we look forward to supporting them on their quest to be a major player for PVCu frames over the next few years.’ For further information contact Peter Dyson at peterd@geniuspvc. com. Look out for the KÖMMERLING #ComeAlong campaign on Twitter @kommerling_ uk and for all other information visit www. kommerling.co.uk, e-mail enquiries@profine-group. com or call 01543 444900.

From left to right: Ian Smith (KÖMMERLING), David Eagle (Genius), Gareth Jones (KÖMMERLING), Peter Dyson (Genius) and Brian McDonald (KÖMMERLING)

MORE THAN FINANCE:

IMPROVEASY ‘HIGHLY COMMENDED’ AT NATIONAL ENERGY EFFICIENCY AWARDS Improveasy, the specialist provider of finance for the home improvement industry, was highly commended at the prestigious National Energy Efficiency Awards, finishing runners-up for the coveted ‘Provider of the Year’ award. Whilst Improveasy will be known to many in the glazing sector for their range of consumer finance options, it’s just one part of their operation. Their success at the National Energy Efficiency Awards recognises the achievements of Improveasy’s ECO team, who draw down government funding for installers to deliver free-of-charge heating and insulation measures. As part of ECO (the Energy Company Obligation), which aims to improve housing stock in the UK, Improveasy has helped 291 installers within 41 local

authorities improve over 4,000 homes in just one year. In total, Improveasy’s ECO team helped installers complete 5,131 energy saving measures, saving over 180,000 tonnes of carbon. Adrian Hicks, Improveasy’s Senior Account Manager comments: “We are absolutely thrilled to receive such incredible recognition at the National Energy Efficiency Awards. To be recognised as one of the country’s leading ECO providers is incredibly humbling, and a fantastic testament to the hard work and dedication of our talented ECO team. “Our continued success in this arena really demonstrates the size and scale of our operation here at Improveasy. Whilst our role as a managing agent within ECO makes up a large proportion of what we

do, we’re seeing incredible demand among glazing companies and installers for our consumer finance options. “All in all, it makes Improveasy the ideal finance and funding partner for installers, home improvement companies and for tradespeople. Not only do customers have the confidence of working with a reputable and proven provider, they have the opportunity to really diversify which is incredibly valuable in this challenging economic climate.” Improveasy offers finance for a full range of home improvements including windows, doors, conservatories and extensions. These options, which include 0% APR, ‘Buy Now Pay Later’ and 10-year finance, can be offered at the point of sale with online applications and decisions in minutes. Companies that would like to work with Improveasy do not have to be FCA authorised and can complete the on-boarding process in a matter of days. For more information call Improveasy on 0800 024 8505 or visit www.improveasy.com.

READER ENQUIRY NO: 1119/0011

READER ENQUIRY NO: 1119/0012

’ALUPROF SPONSORS BUILDING AWARDS FOR THE SECOND YEAR’ Possibly the most prestigious Construction awards ceremony in the UK is being sponsored again in 2019 by leading architectural systems company Aluprof UK. This year the event takes place at the Grosvenor House Hotel, London on the 5th November. Sponsoring the International Project of the Year, four international projects have been shortlisted: Lenovo HQ, China by Turner & Townsend, Zhejiang Circuit, China by Ridge & Partners, Vessel, New York by Heatherwick Studio and the Specialized Rehabilitation Hospital, UAE by HLM. Aluprof UK are also sponsoring the champagne reception prior to the awards ceremony and look forward to networking with new and existing

customers across the construction market. Aluprof offer a wide range of aluminium commercial door, window and facade systems which include unitised systems and their well established aluminium fire rated systems which are Certifire assured. Most of the major building envelope contractors in the UK are now

recognised installers of their systems on a wide range of projects across the UK and Ireland. Since setting up the Aluprof Project Office at the Business Design Centre in London the systems company has rapidly grown their specification influence in the UK with their high performance architectural aluminium systems. With overseas growth across Europe spreading into the Middle East and firm roots already in the East of the USA, the company is becoming a global player in facade supply. Further information is available on the companies website at aluprof.co.uk.

READER ENQUIRY NO: 1119/0013

November 2019 | www.glassnews.co.uk

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TRADE NEWS

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ABCELL EXPAND HIGH QUALITY RANGE WITH ALUK For more than a quarter of a century, renowned Birmingham fabricator Abcell has established a reputation for manufacturing a range of high-calibre products direct to the trade - and they have now added AluK aluminium windows and doors to their impressive suite. Already producing and supplying a host of specialist products, including The Global Conservatory Roofs, Guardian™ Warm Roofs, Warmcore Bi-Fold Doors and Stratus Lantern Roofs, this new partnership means that Abcell can now offer its trade customers an even greater range of top-quality windows and doors. Operating from its 100,000 sq ft state-ofthe-art manufacturing facility, Abcell also fabricate insulated glass units for window and doors, as well as a wide range of ancillary products. “The continued success that we have achieved over the years has been due

to our ability to expand and diversify, providing the industry with the kind of quality products that they demand,” says Paul Ford, Abcell Managing Director. “Adding AluK aluminium to the range of products that we fabricate provides our trade customers with an even greater choice. As the designer and engineer of high quality, reliable, performance driven aluminium systems, AluK is recognised as a global leader in the market and their products fit perfectly with the rest of our range.”

But it isn’t just the fabrication process where Stellar is delivering for Clearview. Robin said: “We have offered our customers choice between some of the highest branded names in the aluminium game, but they have chosen the Stellar system every time due to its clean, modern aesthetics. This has put us way ahead of the competition and in a crowded market, this is great news for our business and our customers.”

Paul says: “Not only is the AluK range designed to offer high performance, but it also incorporates stunning style and we’ve

Clearview Glaziers is based in Peterborough and works in the domestic, trade and commercial sectors. It has a strong online presence to support its sales and marketing activity and has two websites, www.clearviewglaziers.com, which has a domestic focus and www. clearviewbuyonline.co.uk, which targets the trade and DIY sectors. Stellar was designed from scratch to deliver the next generation of aluminium windows and doors with no compromise. It is aimed at the retail and light commercial sectors and, as Robin reports, has everything those sectors demand. For example, it has the slimmest sightlines on the market – it’s at least 30% slimmer than the main competing systems and has a 12% larger glass area. Plus, it’s the only aluminium system on the market to offer a Fully Flush Casement Window, with flush lines inside and out. As Robin and his team are experiencing, the system was designed to be simple and easy to manufacture and install. For example, it’s a unique patent-pending pre-gasketed system that saves up to 20% on fabrication time and has patent-pending knock-in beads that speed up glazing and leave a clean gasket line on the inside.

To find out more about Abcell go to www.abcell.co.uk.

READER ENQUIRY NO: 1119/0015

MORLEY GLASS & GLAZING

ANNOUNCES 22% ANNUAL GROWTH Specialist integral blinds manufacturer Morley Glass & Glazing has reported 22% growth in turnover in the past 12 months. The successful £18 million company is the largest manufacturer of sealed units with ScreenLine® integral blinds inside in the UK. It provides its customers with free delivery in just 10 working days, as well as full technical, marketing and aftersales support. Commenting on the growth of the company, managing director Ian Short says: “We’ve been in business for 21 years and have a huge amount of expertise and experience in manufacturing Uni-Blind® sealed units with integral blinds inside so customers can be confident that they will receive the highest quality products. We’re manufacturing around 2,400 integral blinds a week so have become real specialists. We have a close working relationship with Pelini in Italy and offer the full range of ScreenLine blinds to UK customers both for residential and commercial projects.

“This recent success follows previous annual rates of growth of 22% and 23% in 2018 and 2017 respectively and we’re aiming for a further 20-25% growth next year. Our consistent growth demonstrates our commitment in our high-quality manufacturing processes, our investment in marketing and customer service and also reflects the increased demand from homeowners and commercial developers for integral blinds – particularly for bi-fold and sliding patio doors. Our focus is on delivering added value to our customers who can rely on us for the best quality products and the best service.” One of the latest service improvements Morley Glass & Glazing is introducing is online order tracking giving customers live updates on the manufacturing and delivery status of their Uni-Blind® sealed units with integral blinds inside. Morley Glass & Glazing’s Uni-Blinds® range provides the widest choice of integral blinds in double and triple glazed units, with all manual, solar and motorised versions available in the industry’s shortest lead-time of 10 days from 11am any Friday.

Robin concludes: “As a company we are aiming to try and make our aluminium products as large as our PVC-U offer. We feel confident that we will achieve this because of the quality of Stellar and the support of Epwin Window Systems.”

The business also provides unrivalled technical support for Uni-Blinds® customers too, being the only UK supplier of integral blinds to have dedicated customer support engineers on the road. It also stocks the largest range of ScreenLine® system spare parts in Europe with £1 million of ScreenLine® components available within 24 hours.

Tel: 0845 300 9356 www.stellaraluminiun.co.uk

Find out more about Morley Glass & Glazing at www.morleyglass.co.uk.

READER ENQUIRY NO: 1119/0016

Abcell offer fast turnaround times on every product they manufacture, along with a

reliable free delivery service throughout the UK using their own fleet of vehicles.

Abcell are fabricating the full AluK range, including Infinium ultimate slim sliding doors, Luminia bi-fold and lift & slide doors, the full suite of Optio windows and doors, as well as verandas, curtain walling and ground floor treatments.

CLEARVIEW GLAZIERS ARE AHEAD OF THE GAME WITH STELLAR In June, Clearview Glaziers were one of the first fabricators to manufacture Stellar, the brand new aluminium window and door system from Epwin Window Systems. Four months on, Robin Squibb of Clearview Glaziers is delighted with the results and reports: “We have found the Stellar window and door system a breath of fresh air to fabricate. It seems like aluminium windows should have always been this way. No horrible adapters everywhere just clean, neat lines. It really is straightforward to manufacture. We are delighted.”

already had a fantastic reaction from our customers. We look forward to a long and successful partnership.”

Morley Glass & Glazing’s Leeds-based factory, where the business manufactures around 2,400 integral blinds every week

READER ENQUIRY NO: 1119/0017

November 2019 | www.glassnews.co.uk

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EDGETECH MARKS PASSING OF FOUNDER MICHAEL GLOVER Edgetech are sad to announce the death of Michael Glover, the company’s founder. Michael started Edgetech back in 1987, and was one of the key creative drivers behind what would become the company’s flagship product – Super Spacer. Super Spacer, the pioneering warm-edge spacer, went on to help transform world glazing, and has been fitted in tens of millions of windows all around the world. In 1989, Edgetech became part of Lauren International, but Michael remained intimately involved in the business. In 2011, the company was bought by Quanex Building Products. Michael leaves behind an amazing legacy of innovation, and a vision that’s helped shape the fenestration industry into what it is today. Kevin E. Gray, CEO of Lauren International and former Edgetech president comments: “Michael was first a family man who was full of kindness, and second an entrepreneur who was always looking for new solutions to old challenges. “It was an honour to have worked with him for many years and to watch his vision become reality. My condolences go out to Michael’s family, colleagues and many friends. He will be missed.” Erin Johnson, marketing director for Quanex, also commented: “Michael was the visionary behind Edgetech and Super Spacer, and his legacy lives on today through his family and through his contributions to creating higher-performing building products. “After 30-plus years in the field, his invention is still making a tremendous impact in homes and buildings around the globe. On behalf of Quanex and all of us who knew and worked with Michael, our thoughts are with his family and friends.”

The UK’s Leading Glass & Glazing Newspaper

HERITAGE TRADE FRAMES PRAISES PROFILE 22’S OPTIMA SYSTEM FOR THE BENEFITS THAT IT CAN PROVIDE FOR ITS USERS Longstanding Profile 22 fabricator Heritage Trade Frames switched to Optima when Profile 22 launched the system in 2016. The Bolton-based trade fabricator has seen steady growth year-onyear ever since. Phillip Cresswell, Sales and Marketing Manager at Heritage Trade Frames, said: “Optima is a superb system on every level. There’s no doubt that the system has helped us to achieve this consistent growth – it offers our customers everything they’re looking for, which makes it an easy system to sell.” As Phillip has found out, the award-winning Optima system is an efficient to fabricate and trouble-free to fit system that has been designed to look better and perform better than any other system on the market. Optima consists of several fully integrated systems, including a Sculptured System and a Flush Casement System, both of which are available from Heritage Trade Frames. Both these incorporate features that other systems lack and have been designed to fully integrate with other Epwin Window Systems products to help fabricators and installers create seamlessly beautiful projects. Phillip particularly praises the Flush Casement System, which replicates the original features of timber casements more accurately than rival products and gives superior thermal performance too. He says: “We are seeing particularly strong growth in our Flush Casement Window sales. It provides the sleek lines that today’s customers are looking for.”

SWISSPACER UK INTRODUCES PREMIUM SOLUTIONS FOR GLASS Leading warm edge spacer bar supplier SWISSPACER is developing its range of solutions for glass in the UK with the addition of the exclusive La Pensilina premium glass canopy. This – alongside new fittings and systems for glass balustrades will be available from SWISSPACER UK later this year. La Pensilina is a cantilever, load-bearing glass canopy system, which is designed for outdoor use and can be installed above entrance doors or sliding and folding patio doors. The design is stylish and minimalist, and the lack of visible screws gives the canopy a ‘floating’ effect. At the same time, the continuous aluminium profile provides the strength to hold a distributed load of up to 350 kg/m2 without breaking. No rods or glass cut-outs are required, and La Pensilina is also the first

canopy system without glass holes to hold an ETA (European Technical Assessment) document. The innovative new products are made by Logli Massimo, part of the Saint-Gobain group, following its acquisition of the Italian manufacturer in March 2018. Logli Massimo specialises in high performing systems and accessories for the fixing and assembly of glass panels. The quality of its products is demonstrated by the substantial testing it undertakes at a laboratory built in partnership with the School of Engineering at the University of Florence. Andreas Geith, Managing Director of SWISSPACER, comments: “Our brand of premium warm edge spacers is a UK market leader with a reputation for great looks, innovation and high performance.

Logli Massimo’s range complements SWISSPACER perfectly and is part of a longer-term strategy to extend our range of premium products in the UK.” John Cooper, Commercial Director of SWISSPACER UK & Ireland, adds: “We’re very excited to be able to introduce Logli Massimo products to support our new direction and focus in the UK. Our warm edge spacers are known for outstanding performance and aesthetic appearance and it’s a great opportunity to add to our range and offer customers a growing choice of innovative solutions for glass.” SWISSPACER UK will be at the London Build show, held at Olympia London between 27-28 November, where La Pensilina and the new balustrade system will be on display at stand C30. READER ENQUIRY NO: 1119/0020

Heritage Trade Frames is one of the North West’s leading trade fabricators. It has over 20 years’ experience in the industry and specialises in supplying high quality products and building long-term, proactive relationships with its customers. The Optima system was designed to give fabricators and installers a competitive edge. And as Heritage Trade Frame’s experiences show, it’s certainly living up to its ambitions. Tel: 0808 101 4143 - www.profile22.co.uk READER ENQUIRY NO: 1119/0019

Michael Glover (left)

La Pensilina Horizontal Glass Canopy System

November 2019 | www.glassnews.co.uk

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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TRADE NEWS

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WARM-EDGE EXPERTS TO DEBATE FUTURE OF ENERGY EFFICIENCY AT PASSIVE HOUSE CONFERENCE Quanex will honour its longstanding commitment to outstanding energy efficiency by attending the 23rd International Passive House Conference in China. Due to take place in October at the Gaobeidian Window City, Asia’s largest window industry exhibition centre, the event will draw over a thousand thoughtleaders from around the world to discuss the latest developments in energyefficient construction. Since it was established in the early 1990s, Passive House has gone on to become the world’s foremost voluntary standard for energy efficient buildings – and an initiative that Quanex has always wholeheartedly supported, as Managing Director Chris Alderson explains. “For over thirty years, we’ve been hugely passionate about energy efficiency as a business, and strong supporters of the Passive House standard.

“Until relatively recently, Passive House was niche – even today, there are only around 25,000 Passive House properties in the world, the vast majority of them in Germany, Austria and Scandinavia. “But now, concerns about the environment are increasingly driving its adoption – and those concerns are only going to grow in the years ahead. “Passive House is more relevant than it’s ever been, and in somewhere like China, it’s got enormous potential to do good. “China is one of the world’s biggest and fastest-growing economies. Its rapid industrialisation has been one of the standout economic success stories of the last fifty years. But the environmental impact has been huge. “Given that impact, and its vast population, what China does on sustainability matters – and for that reason, it’s been hugely gratifying to see it take action to radically improve the thermal efficiency of its buildings in recent years. “China is making an immense effort to cut its carbon output – and initiatives like Passive House are a fantastic way to accelerate that effort, while helping 1.3 billion Chinese people live in more comfortable, energy efficient homes. “That’s why we’re delighted to be joining some of the world’s leading energy efficiency experts to discuss all this and more in China this October.” READER ENQUIRY NO: 1119/0022

STEEL – CHOOSE QUALITY AND HERITAGE FOR WINDOWS, DOORS AND SCREENS There are many choices when looking at new or refitted windows, doors and screens for both residential and commercial buildings. Yet the one material the specifier can be truly sure of in terms of longevity, flexibility and beauty is steel. Each steel bespoke window and internal/external door will last more than 100 years and artisans pride themselves on superb quality in refurbishment/refitting projects. Of course, heritage, listed and conservation projects demand steel; yet the wave of popularity for steel in new and retrofit schemes continues to roll. Steel is perfect for today’s architectural trends – narrow sight lines, slim profiles, huge glass areas and larger frames – and it’s a sustainable material. A steel window, screen or door is not an off-the-shelf product; it is handcrafted so the choices are limitless. “We are riding on a wave of new-found popularity in our products due to their slender lines, strong aesthetics and unique characteristics,” explains Darren Lloyd, president of the Steel Window Association (SWA - www.steel-window-association. co.uk). “A lot of private homeowners who are carrying out extensions and refurbishment projects want to use our products. They love to do the unusual. And we’re seeing architects having great faith in the product and using it instead of aluminium bi-folding doors or whatever. They’re starting to really want the steel look.” The work of members of the SWA ranges from replica refurbishment and in-situ repair to the fabrication and installation of new, high-performance fenestration and door sets. Products are manufactured in the UK using a mainly British-based supply

chain and meet all necessary building regulations. The SWA responds to huge demand among consumers for bespoke internal glazed partitions in, for example, kitchens, showers and wine cellars. Steel screens help give excellent visibility, let in maximum light and provide solidity without being visually overpowering. A slender steel glazing bar provides strength and the greatest possible area for glass. Designers can also incorporate sliding and pocket doors or entire sliding screen sections; and door thresholds are unnecessary so the finished floor is uninterrupted. In addition, the SWA members have passed UK fire testing regulation – BS 476 Part 22 30/0 – meaning it can offer the same design aesthetic but with fire-resistant glazing. Members of the Steel Window Association offer a UK wide service for the repair and replacement of various types of old metal windows, doors and screens, as well as being able to manufacture new fenestration which fully meets the requirements of the Building Regulations. Choosing an SWA member to manufacture and install your steel windows and doors ensures that you are receiving the highest standard of fabrication, installation and customer service. For further information on the Steel Window Association, please visit www. steel-window-association.co.uk or call 020 8543 2841. READER ENQUIRY NO: 1119/0023

MD OF TRIMS AND THINGS: “I WOULDN’T BE WHERE I AM WITHOUT FREEFOAM.” After 25 years of trading, Yorkshirebased Trims and Things has grown to be a market-leading supplier of PVC-UE roofline products and building plastics. The company prides itself on its experiencebased knowledge of products, so Freefoam’s continually evolving range of products and support have been a perfect fit – and the starting point for a twenty-year relationship. John Gough, Managing Director of Trims and Things, explains: “We’ve been using Freefoam exclusively since June 1999. We used another supplier for years, but the quality of its products had been starting to deteriorate and when we moved premises, it was an ideal opportunity to switch to Freefoam.” This year sees John set to retire after more than 25 years at the helm of Trims and Things. He has seen many changes in the industry, but praises Freefoam’s ability to

adapt and meet customers’ demands while always maintaining the high quality of its products and service. “Freefoam has always been a progressive company and very good at listening to its customers. It was one of the first manufacturers to respond to the demand for colours and Anthracite Grey really kicked things in to gear. Offering a complete roofline package was a game-changer, and Freefoam’s product guarantees have steadily increased to today’s lifetime guarantee on white products. We’ve rarely needed to replace its product, but when this has happened, Freefoam had no qualms about providing a replacement and reimbursing the fitter for the installation. Similarly, Freefoam bent over backwards to resolve an issue I was having with deliveries at one point – they understand no-one can afford to disrupt an installation.”

John also points to the impact of technology and the internet on customers’ product knowledge as a major change in the industry. “People now are much more product-aware. Installers and even DIYers want to pick your knowledge on what, where and how to fit products, and it’s surprising how aware they are of the pinking problem. This means we need to be more aware too, and Freefoam is great on this front. I know if a customer came in wanting more specific details about a product, Freefoam could provide a full technical data sheet the same day. Even when you’re not directly on the phone to them, the marketing support is very useful – it’s helpful to have something you can give to customers.” “I wouldn’t be where I am without Freefoam. Its product range and support

A recent installation of Freefoam’s white roofline products

have helped Trims and Things to grow and thrive. The product is right, the support is right, and the company is right – you can tell Freefoam’s values are central to what they do. With Freefoam, I get the sense the company cares. That is rare amongst suppliers.” READER ENQUIRY NO: 1119/0024

November 2019 | www.glassnews.co.uk

TRADE NEWS

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ICOVIEW QUICKLY BECOMING

THE INSTALLER’S FAVOURITE

For such a new product, Icotherm’s Icoview has been received with much anticipation.

Jon Burke, Managing Director for World of Smile, comments: “Icoview captured the imagination of our customers from the moment we put it in our showsites” The Icoview option is available with glazed units of up to 4000 x 800mm and can be supplied in single units or multiple units side by side, as shown on the photos. Double Pods will offer a beam for additional strength and will give the ceiling a modern feel when left exposed.

And when you see the type of installation it goes on, it is no wonder installers are keen to get their hands on it, says Anne-Marie Busch, Icotherm’s Marketing Manager. The beautiful installation shown was carried out by fast growing World of Smile. Fully bespoke, with a gable room, followed by a lean-to incorporating an open porch, it has completely transformed the appearance of the property. The addition of the Icoview option on every roof slope has ensured that the gable room replacing the old conservatory was still bathed in light; but the replacement roof all along the lean-to area was also provided with extra lighting thanks to Icoview, and that was just icing on the cake.

The glazing tracks and gaskets are preinstalled for ease, ready for the unit. All units must be squared edge. Icoview will fit most standard Icotherm roof system sizes but will require a check of roof loading calculation for compliance. For further information contact AnneMarie at marketing@icotherm.co.uk, or visit www.icotherm.co.uk, 01204 773040. Icoview before and after installation

READER ENQUIRY NO: 1119/0025

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EDGETECH TAKE THE TOP SPOT WITH 91.5% OF THE VOTE Warm-edge experts Edgetech have won the National Fenestration Awards’ Spacer Bar Manufacturer category with a staggering 91.5% of the vote!

rigid spacer came joint third in the New Product category – a great achievement for a product that’s only recently been announced.

Held annually, the National Fenestration Awards is the UK glazing industry’s only democratic award scheme, inviting thousands of installers, fabricators and other industry professionals from across the country to vote for the best British glazing has to offer.

It’s the icing on the cake for the Coventry firm, after a 2019 that’s seen it develop a raft of new products, and mark thirty years of its flagship Super Spacer.

Not only did over 90% of voters choose Edgetech as their Spacer Bar Manufacturer of the Year, but Edgetech’s Edgetherm RS

Managing Director Chris Alderson comments: “It’s always hugely gratifying to win an award – but not much beats winning one that’s voted on by hundreds of customers, colleagues and friends throughout the industry. Sincere thanks to everyone who took the time to vote for us – it’s made for a great end to a fantastic year for us. “We’re not going to get complacent though. In 2020, we’re going to strive to do even better across the board – and are looking forward to launching some ground-breaking new innovations in the months ahead.” For more information please visit: www.edgetechig.co.uk. READER ENQUIRY NO: 1119/0027

GGFI REBRAND AS INSTALLSURE PAVES THE WAY FOR PRODUCT AND SERVICE EXPANSION Installsure is the new brand for GGFi, the specialist insurance provider to the UK glass and glazing industry that was created by the Glass & Glazing Federation in 2005. Although Installsure will maintain close links with the GGF and FENSA, the UK’s largest Competent Persons Scheme in the glazing industry, the rebrand is designed to further enhance its position as an Insurance Backed Guarantee (IBG) market leader and facilitate the development of a range of new insurance products for installation companies of all sizes serving both domestic and commercial markets. The repositioning is also expected to extend the reach of the company. Installsure will continue to offer the established range of domestic and commercial Insurance Backed Guarantees, Performance Bonds, and a range of corporate policies including Employer, Public and Contract Works liability, Professional Indemnity and non-domestic property insurance. All policies issued through GGFi will remain in place and unaltered, as will be the organisation’s simple application process, seamless job registration and IBG cover for FENSA Approved Installers (as well as all companies registered with alternative CP schemes). Frank Allain, Director of Operations for Installsure, explained the reasons for the change: “It was evident a new look, with a defined set of values, that embodied the

large strides the company has made was necessary to take our innovative company into the next decade and beyond. We have big plans for Installsure over the next 12 months as we expand our suite of products and we will continue to offer marketleading policies at highly competitive rates. “Speaking to our clients, we wanted to make it clear what the company stands for and can do for them. Our dedicated team has a knowledge of the glazing industry that is second to none and this will help to further establish ourselves as a market leader. Anda Gregory, Managing Director of GGF Commercial Group, says the rebranding will allow the division to develop its reach as well as portfolio: “Installsure will work closer than ever with FENSA to provide seamless IBG applications for installers across the country while the new branding and products will extend our reach and give us the flexibility to work with all manner of companies and organisations across the sector. “We feel the name Installsure accurately represents the company, that of a forward thinking, installer based insurance broker and an expert in the glazing industry. We give re-assurance to installers that they’ll get good value for money and we’ll take the hassle away from insurance so our clients can do what they do best – great installation jobs. The rebranding process has been extensive, thorough and positive and we are delighted with the outcome.” READER ENQUIRY NO: 1119/0028

TECHNAL FABRICATOR RESPONDS TO ENGINEERING INNOVATION CENTRE CHALLENGES When architectural glazing specialist, Dortech, required a curtain walling system that could fit the performance and aesthetic requirements for the University of Central Lancashire’s (UCLan) Engineering Innovation Centre (EIC), Technal MX62 curtain walling system was specified. Designed by architects Simpson Haugh and Reiach and Hall, the EIC is being built for the University of Central Lancashire by BAM Construction, a major player in the education sector. Dortech is providing a design, manufacture and installation package for all of the curtain walling on the five-storey structure. As a key part of the masterplan for the Preston campus, the £32 million EIC is due to open next year, providing the university and Lancashire based manufacturers with state-of-the-art teaching and research facilities. It is expected to help train an extra 500 graduates, including an increased number of female students, gaining degrees in subjects such as mechanical, energy technologies and aerospace engineering. Throughout the project Dortech faced a number of technical challenges including; the building’s proximity to a very busy roundabout, the floor to floor heights, physical security, and the expected levels of solar gain; as well as design detailing requirements. Having a total glazed area of 3,100 m2, the MX62 curtain wall carries over 40 different types of IG units, measuring up to 1050mm wide by 4450mm high, and weighing 260 kg; without requiring additional frame reinforcement. As well as standard cappings and accessories, the design solution includes the use of 200mm long extended square cappings to the vertical frame elements and soffit. High density foam inserts were utilised along with decoupling joints in the mullion sections to achieve 50 Dnfw flanking sound reduction, as well as 37 dB sound reduction for noise from outside the building. The IG units vary in thickness from 31.8 mm up to 38.8mm, with the latter containing a 10mm CoolLite SKN toughened outer leaf, and 12.8mm clear laminated glass for the

inner leaf, separated by a 16mm argon filled cavity. In addition to achieving high levels of thermal insulation, being fabricated from aluminium, the MX curtain wall frame elements can be upcycled, helping the building to achieve a BREEAM rating of Excellent. The Project Manager for BAM Construction, Simon Atkinson, commented: “We proposed the use of the Technal curtain wall system as part of our value engineering proposal for the project. It offers the best value for money in terms of its cost and performance while meeting the aesthetic requirements. This is in fact a continuation of the successful partnership established with Dortech, Technal and the cladders at the University of Liverpool Materials Innovation Facility, helping to build our reputation in delivering education sector projects.” Project Architect Chris Walker at SimpsonHaugh added: “This has been a demanding project, but the Technal system along with Dortech’s experience and professional approach has enabled us to meet all of our design aspirations for the elevations including the resolution of some difficult fire and acoustic details. The curtain walling is a large part of the Architecture of the EIC with the main façade onto Corporation St consisting completely of the Technal system and aluminium extrusions by Dortech. The results so far are fantastic and we are excited to see the building complete in January 2019”. Technal is part of the Hydro Group, a world leader in aluminium solutions that also encompasses sister brand WICONA. Through its globally renowned Hydro Technology Hubs, the group is shaping a sustainable future, with innovative products that satisfy and surpass customer expectations, in line with demands of CSR and increasing environmental regulations. For more information, please visit https:// www.technal.com/en/uk/ READER ENQUIRY NO: 1119/0029

November 2019 | www.glassnews.co.uk

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The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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7 SUBSTRATES AND 7 CHAMBERS FOR R7 200 SPECTUS FLUSH TILT & TURN R7 is proving to be the perfect replacement PVCu window, boasting a number of design features and performance credentials as a flush inside/ outside innovation. Having been borne out of the R9 window, it shares the same sightlines, yet with a frame depth of 75mm, is perfectly suited for the middle market. It’s important to note that R7 is still a relatively new development in the PVCu window and door systems sector and has challenged convention, with record sales levels consistently throughout 2019. Innovation is prevalent throughout the product which boasts seven chambers for outstanding energy efficiency and the offer of seven different substrates across twenty different colour combinations. Product performance and exquisite good looks are all part of The Residence Collection and R7 features three different glazing beads including decorative, staff and square and with options for triple glazing as standard.

Both single and dual colour options feature throughout the range with carefully considered base colours on each profile. R7 has great consumer appeal and when paired with the unique and premium hardware range, it makes for a strong and unique product proposition. This is carried through a wide range of marketing collateral and is supported by a social media presence that’s arguably the strongest of any company in the window and door sector. Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘R7 is more than just a flush sash PVCu window, it’s a careful design development in its own right with seven chambers for outstanding energy efficiency. With colour such a big topic in the industry, we have again set the benchmark with seven different substrate colours, after all on a coloured or grained window, who wants a white rebate? For further information please visit www. residencecollection.co.uk and www. residencecollectiontrade.co.uk. You can request a free brochure pack including the new Residence D publication via e-mail at journey@residencecollection.co.uk or by calling 01452 348650. You can also add to their following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 1119/0031

WINDOWS FITTED IN HIGH PROFILE SOCIAL HOUSING DEVELOPMENT

200 Spectus Flush Tilt & Turn Windows were specified and installed in the construction of 44 high quality social housing properties for Crawley Borough Council. A former depot in Southgate Crawley, the 22 houses and 22 flats were situated in a high-profile location and aesthetics of the development was vital. Architecturally, a contemporary interpretation of the Crawley ‘new town’ style was specified, with mainly brick elevations, using a palette of three colours, and windows with reconstituted stone surrounds on the buildings at the entrance to the site. Spectus Flush Tilt & Turn Windows were specified with Spectus Approved Window Contractor Jade Window and Door Specialists appointed to manage the fabrication and installation of the 200 anthracite grey windows the project required. The flush, urban modern appearance of the windows delivered the aesthetics

required. The tilt and turn functionality ensured safety and practicality across all the buildings, but in particular the two and three story blocks of flats. The development was situated near several busy roads, which meant acoustic glazing was required on some elevations. Jade Window and Door Specialists worked closely with project contractors to ensure the windows’ glazing met all the standards required. With 200 windows needing to be installed on a busy construction site, effective project management was essential. Jade Window and Door Specialists liaised with the project contractors and all trades on site to ensure window fabrication and installation ran smoothly. Spectus windows have contributed to a high-quality social housing development with a distinctive character. Councillor Stephen Joyce, Cabinet member for Housing at Crawley Borough Council, said: “We’re investing millions of pounds in much-needed affordable housing and these developments will help to address the high demand in Crawley.” Tel: 0808 178 3370 - www.spectus.co.uk

LEKA SYSTEMS’ ECO RANGE HELPS DELIVER 20% GROWTH IN NEW CUSTOMERS FOR THE COMPANY Leka Systems has confirmed a 20% growth in new customers over the last twelve months. The growth has largely been driven by sales of its Eco range, an extension of its market-leading Leka Roofing System that delivers all the advantages of a solid tiled conservatory roof at an attractive pricing point. Rhys Hoddinott, Managing Director of Leka Systems, said: “We’re delighted with these figures. They show the demand for high quality solid tiled roofs at an attractive pricing point. Our Eco range more than delivers on this demand.” Leka’s Eco range is one the most competitive solid roof products to hit the market. It meets Building Regulations requirements

and offers all the benefits of a solid tiled roof while being the most efficient and cost-effective solid roofing range. Rhys said: “The options of LEKA Eco, LEKA Eco+ and LEKA Eco++ give fabricators a comprehensive product range offering U-Values from 0.18 W/m²K – 0.12 W/m²K. This allows a LEKA product solution for all budgets to maximise market coverage.” The Leka Eco range sits alongside the Leka ‘A+’ System, which delivers a marketleading U-Value of 0.12 W/m2K, and the Leka ‘A’ System, which delivers a U-Value of 0.15 W/m2K. Rhys concludes: “We’re delighted to see this growth but we aren’t surprised as Leka’s products offer a competitive advantage to help grow businesses. We have seen fabricators coming on board increase their revenue streams by 10-15% in the first year. Fabricators wanting to introduce a competitive edge to their portfolio and take advantage of the growing popularity of tiled conservatory roofs should get in touch today.” Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 1119/0032

READER ENQUIRY NO: 1119/0033

November 2019 | www.glassnews.co.uk

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INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

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TRIO OF TUFFX ROOFLIGHTS SHED LIGHT ON NEW EXTENSION When it came to the construction of a new, single story extension on the back of a property in Sutton, Surrey, one of the most important factors for the homeowners, was how best to illuminate their substantial and stylish new living space with enough natural light. After considering a number of options, the owners were eventually won over by the new, high quality aluminium framed rooflights from TuffX – specifying a total of three, 1,300mm x 2,190mm units featuring blue, solar control glazing. TuffX’s contemporary aluminium rooflight, which was developed in-house at the glass specialist’s Merseyside HQ, is available in anthracite grey as standard and has been designed not just with aesthetics in mind, but also to be exceptionally fitter friendly. It can be supplied directly to installers as a complete assembled unit, and then simply dropped into place and secured once on site. Available in either 6mm double glazed, or 6mm triple glazed with thermal toughened safety glass – and ‘U’ values as low as

0.7w/m2 – the external panes of each unit also receive an opaque border. This ensures that any joins and sealant are concealed before the panes are assembled into an aluminium frame, creating a premium product that’s ready for installation, ‘out of the box’. In the case of this Sutton project, all three units were ordered and delivered within the space of just two weeks, with the installer company reporting that they ‘went in like a dream’. They added: “The TuffX rooflights were incredibly easy to fit, and we were also highly impressed with the design and quality of the materials. Everyone who has seen them has been extremely impressed!” TuffX aluminium framed rooflights can be specified

in a range of glass finishes, including clear, opaque and solar, and can be delivered directly to site with a market leading seven-day lead time. Graham Price, managing director of TuffX, commented: “Installers love our aluminium framed rooflights because they represent an attractive, easy to install and high value product that is in demand from consumers. In addition, the fact that we are able to produce our rooflights in bespoke sizes at no additional cost thanks to the control we have over our glass production, makes them an even more desirable addition to our customers’ portfolios.” www.tuffxglass.co.uk

READER ENQUIRY NO: 1119/0035

OLD FRIENDS RETURN TO JOHN FREDERICKS PLASTICS WITH HALO John Fredericks Plastics Ltd is delighted to welcome Mark Dicconson back as MD and Shareholder. Since Mark’s return to the firm in January, JFPL has taken the decision to return to the exclusive manufacture of Halo PVCu systems, which - along with a number of other changes - has led 30 former customers to return to the business. Mark was Sales and Marketing Director/ Owner at John Fredericks Plastics from 1991-1998 and then took on the role of Managing Director/ Owner for the six years after. Following a number of years out of the industry, Mark was excited to return to the company he spent so many years being a part of, and he’s looking forward to helping steer a successful course for the years ahead. He explains: “I’m pleased to have returned to John Fredericks Plastics, a business that I was exceptionally proud to own. After a few years away, I returned feeling excited about the opportunities and challenges ahead and looking forward to helping JFPL get back to its full ‘former glory’. “In some areas, the team and I felt the business

had started to become somewhat ‘diluted’ and so we’ve been busy refocussing attention on JFPL’s core products and the areas of strength where we absolutely excel. In particular, I was keen to relaunch the ‘Ultimate Collection’ which gives installers the opportunity to retain their own branding and personality while offering an industryleading system, backed up by premium marketing. The Ultimate Collection’s accompanying literature doesn’t promote JFPL or Halo by name, and can be overprinted to fall more naturally under a customer’s own product portfolio. “The main, key strength I wanted to bring back to JFPL upon my return, was the exclusive supply of Halo PVCu systems. I believe the quality of these products is exceptional. JFPL’s historic success was built on a strong partnership with Halo, now a brand of VEKA UK. “In my early years at JFPL, the company worked closely with Halo in developing new profile systems and so we have real insight into the level of quality they offer. I’m very confident that it is the right move to supply a single brand. In just eight

months, we’ve already seen significant, measurable results, including the return of at least 30 valued customers.” JFPL has invested in Halo signage and vehicle livery to further highlight its commitment to the industry-leading supplier. VEKA UK Sales Director Neil Evans said: “We’re delighted to congratulate Mark on his return to JFPL and thrilled to see the company return to 100% Halo. The ethos at John Fredericks Plastics is closely aligned with ours here at VEKA UK, with a commitment to quality, delivery and innovation. Halo and JFPL go back a long way, and I’m looking forward to seeing this partnership continue to flourish in the many years ahead.” Tel: 01282 716611 www.vekauk.com READER ENQUIRY NO: 1119/0036

AN IRISH ADVENTURE FOR CONSERVATORY OUTLET Wakefield-based fabricator, Conservatory Outlet Ltd, has celebrated its 7th annual Gala Dinner Weekend with a trip to the historic city of Belfast. The weekend, which celebrates the achievements of the entire Conservatory Outlet Network, saw members, as well as their wives, husbands and partners, treated to an all expenses paid trip, culminating in an extravaganza at the infamous Crumlin Road Gaol. In the build-up to the official Gala Dinner, guests were treated to an excursion to the stunning Giant’s Causeway, a location home

to the now iconic hexagonal stones that overlook some of Northern Ireland’s most breath-taking scenery. At the Dinner itself, newest Conservatory Outlet Network members, TWC Home

Improvements and Balhousie Glazing, were officially welcomed to the group and were presented with commemorative plaques. Long-standing network member, Hazlemere Group, was presented with an award to mark the company’s 35th year of trading. Conservatory Outlet Group CEO, Greg Kane, delivered a rousing speech on the evening, thanking the Network for their support over the year and commemorating a number of key achievements from the past 12 months. In particular, the launch of the Extreme Solid Core Door and Flat Roof Extension products were celebrated as major successes for the Network. Following a series of other award presentations, the night closed with guests left to dance the night away inside one of Belfast’s most history-laden venues.

Conservatory Outlet Managing Director, Michael Giscombe, said the event proved to be another huge success for the Network: “It’s definitely been the best Gala Weekend to date, some of the feedback we’ve had from our friends and colleagues has been phenomenal. Considering our previous Gala events have seen us visit the likes of Pairs and Budapest, this is high praise indeed. “Our unique business model means that we can host events like this, without fear of competition between our members. We pride ourselves on working closely with each and every member to help them achieve their goals, that’s the only way we can continue to grow.” READER ENQUIRY NO: 1119/0037

November 2019 | www.glassnews.co.uk

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SWC TRADE FRAMES FOR 30 YEARS

- HALO FABRICATOR CELEBRATES THREE DECADES IN BUSINESS Scarborough-based SWC Trade Frames has celebrated its 30th anniversary in style - with 150 people enjoying a party with free bar, buffet and children’s entertainment.

specification and ordering process swift and simple. We are a company primarily focused on providing excellence in customer service… we just happen to manufacture!

all in a men’s ‘Naked and Proud’ calendar, to spending the night in a Victorian Jail for the local Hospice, we’re always proud to do our bit!

The family-run firm was established by George Bleasdale and Paul Richings in 1989 and bought by family members when they retired in 2003 and 2016 respectively. The current management team Chairman Susan Richings, Managing Director Rhys Richings, Finance Director Matthew Doherty and Sales Director Mark Catchpole share more than 65 years’ industry experience, meaning customers are well looked after by a reliable and knowledgeable team.

“Our long-standing suppliers have undoubtedly played a large part in our success, especially Halo. We receive quality and service, so we can offer our customers the same. We’ve been supplying Halo System 10 and Rustique profiles for around 26 years, and we have benefited from the PVCu systems supplier’s many technical innovations that have led and reshaped the industry. Now Halo is part of the VEKA UK family, our business relationship is stronger than ever.

“For our 30 year milestone, we were delighted to celebrate with staff, families and friends at the local Roscoe Rooms - a venue owned and developed by an SWC customer. It was a great event recognising all we’ve achieved over the last 30 years, and we’re looking forward to seeing the business continue to grow and flourish over the next 30 years.”

Mark explains: “I think the reason the business has not only survived but thrived for so long is because we are so people focussed. Feedback from customers and staff has been key to SWC’s continued growth and success over the last 30 years, as demonstrated by the fact that many customers have traded with SWC since the beginning.

“Much like VEKA, team SWC is proud to be family run and to let family values support our decision-making process. As a family business, our succession plan is already in place, which means we are more than happy to continue investing in the future of the company and we’ve spent over £1.5M on new machinery and transport in the last three years alone.

“SWC supplies exclusively to the trade, a strategy that has built trust and loyalty

Pictured L-R: Mark Catchpole - Sales Director, Susan Richings - Chairman, Rhys Richings - Managing Director and Matthew Doherty Finance Director

with our customers as they know there is no conflict of interest, and we strive to be a one-stop-shop for our clients – making the

“Alongside our core business, we also support a number of charities. From baring

VEKA UK Sales Director Neil Evans said: “The SWC team work incredibly hard and it shows. Reaching 30 years in any industry is quite an achievement, and it’s all the more impressive in an industry as competitive and ever changing as ours. Customer service is key to retaining long-term customers, and that’s something that SWC is evidently very good at. Congratulations to SWC Trade Frames, here’s to the next 30 years and long may our partnership continue to flourish.” Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 1119/0039

GGF MEMBERS TURN BACK TIME AT MUSEUM OF BRANDS The GGF’S Networking Event on the 25th of September proved both memorable and enjoyable as over 50 Members and guests visited the Museum of Brands in Notting Hill.

Held on the evening before the GGF’s Members’ Day, the Networking Event gave Members the opportunity to relax and enjoy the unique venue which exceeded all expectations with the highlight being the Time Tunnel – a vast range of product and brand displays covering every era going back to Victorian times. The owner of this private collection, Robert Opie was delighted to give an introductory talk and shared some of his memories of collecting packaging and

products from yesteryear. In his speech, Robert pointed out how a products’ material can define a brand giving the example of how some drinks companies have over the years changed from glass bottles to plastic and in doing so have lost some brand uniqueness. John Agnew, GGF President, thanked all for attending and thanked Robert for his humorous and engaging speech. On the overall event, John commented, “It’s been a great event and I am pleased so many

Members attended to see this unique collection. It’s been a fantastic evening.” Steve Rice, GGF Managing Director added, “It was a very enjoyable evening in a terrific venue – a real hidden gem. It truly was a unique experience walking through the Time Tunnel and seeing how brands and society in general, has evolved. It really had the “wow” factor.” For further information go to: http://www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com. READER ENQUIRY NO: 1119/0040

November 2019 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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Style & elegance with Rio flush fit windows Your home is the heart of your family, creating moments you will treasure forever. Our stylish and elegant Rio flush fit window is a realistic alternative to traditional timber windows. Turner Oak makes a real impact and adds a quality finish to your home. Windows. Reinvented for modern life. www.rehau.uk/rio 1119/0041

www.glassnews.co.uk | November 2019

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NOLAN UPVC SAYS YES TO DECEUNINCK FOR CHOICE AND SERVICE Nolan uPVC is the latest top fabricator to join Deceuninck. Now in its 30th year, the Welsh fabricator-installer with its head office in Carmarthen says the move will give customers improved service and product choice. Managing Director Nolan Nicholas explains: “We’ve built our 30-year reputation on putting the customer first. It was this drive to give customers the very best service and products

that prompted our move to Deceuninck. “Deceuninck’s product range and 30 colourways from stock will give us a big sales advantage – both in the trade and retail side of the business. We know homeowners will fall in love with Deceuninck’s colours and star products like the Heritage Flush Window and Door. “We have ambitious plans to grow our trade business and Deceuninck is perfectly placed to partner us on this journey with short lead times, top quality and impeccable service. I’ve enjoyed a long-standing working relationship with Rob McGlennon and Chris Jones for much of Nolan’s 30 years, so I’m delighted to renew this partnership.

Deceuninck Managing Director Rob McGlennon adds: “It’s great to welcome Nolan uPVC to the Deceuninck family. Nolan is one of Wales’ leading fabricators and the team pride themselves on a seamless, top quality service from showroom to factory to installation. They are ambitious to grow and share Deceuninck’s customer-first ethos. Here’s to a long and successful partnership!” Learn more about Nolan uPVC by visiting www.nolanupvc.co.uk and calling 01267 611 549. Follow @NolanWindows. For Deceuninck visit www.deceuninck.co.uk, call 01249 816 969 and follow @DeceuninckUK.

HOW CUT RESISTANT CLOTHING MANUFACTURERS IN EUROPE KEEP CUTTING CORNERS? It is truly astonishing to see how far manufacturers and suppliers of cut resistant clothing are willing to go in order to secure a larger portion of the market share. Driven by a hunger for profits and blind sense of competition, and willing to neglect even the clearest legal requirements, companies across Europe are prepared to risk the safety of workers in the glass production industry. Manufacturers still tend to believe that CE marking in the Europe is somewhat ‘optional’. However, Robert Kaiser, CEO of UK based CutPRO® states: “As a supplier of Personal Protective Equipment (PPE) it is legal duty to ensure that all products sold are compliant with European laws. This is to guarantee the health, safety and well-being of those wearing the products.” “The supporting law within Europe is ‘Regulation (EU) 2016/425’ which clearly states that all PPE must be CE certified. There is no question about it, not to comply with this law is a direct breach of not only European law but the laws of that member state.” Robert Kaiser also offers a simplified, condensed version, highlighting the key points of this European regulation: “All clothing to be worn or held by any end user to offer any type of protection is PPE and as such must be CE certified for sale in the European Union.” “If one’s customer is using the clothing for protection and/or to improve the health and safety of the wearer at a workplace then they should be using appropriately CE market products.” “One is not allowed to sell anything within the EU that could be defined as PPE without appropriate CE marking.”

Nolan uPVC joins Deceuninck. Pictured is MD Nolan Nicholas

Companies that either produce or process glass should also be aware that there is a new performance standard, which manufacturers of cut resistant clothing should test their garments against. But not many do. Why not? The EN 388:2016 is a more stringent updated standard in comparison to the previous EN 388:2003 and offers the end consumer a much more realists ‘real life’ result. The main change is that the garments will now be tested to both a circular blade and a straight blade cut. Circular blade testing is now carried out for more cycles than previously, which means that it is harder for garments to achieve a higher level of cut resistance. This means that under the new standard, a glove’s/garment’s cut resistance may appear lower in 2016 than it did in 2003. Garments will now receive between a Level A and a Level F, with Level F being the highest that a glove can achieve. The highest levels of cut resistance under the new standard (Level C to Level F) are more comprehensive and accurate. The abrasion testing is now carried out using different test paper. As a result, cut resistant garments may receive a lower score under EN 388:2016 to the score originally awarded under EN 388:2003. There is no change in the testing procedure of the puncture resistance. However, the EN 388:2016 is still relevant. There is no guarantee that a garment made from a puncture resistant fabric will stop a sharp object, but such garment has a much better chance of preventing or reducing an injury compared to a garment made from a fabric offering a low or no puncture resistance. European glass companies purchasing cut resistant clothing will have identified a realistic risk to the safety of their workforce. Both, the legal requirements for this type of clothing to be CE certified and for it to be tested against the latest available performance standard is of utmost importance. READER ENQUIRY NO: 1119/0043

READER ENQUIRY NO: 1119/0042

November 2019 | www.glassnews.co.uk

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BRADLEY SCOTT WINDOWS IS THRILLED TO BE IN Tamworth-based installer Bradley Scott Windows has changed over to Halo PVCu systems and joined Independent Network (IN), accessing the countless benefits that come with these organisations.

we’ve already found it very helpful having Paul Stevens (Technical Support Manager) on hand to chat through any issues. “There’s masses of help and advice at every stage, so there’s a clear and cohesive ‘journey to market’. We can tell our customers all about the quality of the raw materials manufactured into profile at VEKA, and every stage of the fabrication process with Listers, right through to the final product installed in their

home. We’ve now got technical support, datasheets, business advice, sales training, safety training, marketing materials and showroom advice… the list goes on. “It’s still early days, but I’d say that VEKA UK ticks all the boxes for our business. It provides everything needed for Bradley Scott Windows, without being pushy or compromising the company’s independence. And as part of IN, we get to share in all the benefits and guarantees of a

national organisation, while still enjoying our hard-won reputation as a trusted, local firm. “One of the major ‘tipping points’ in convincing us to make the move over to VEKA UK was the new SPECTRAL finish option. We work on a lot of prestigious properties, and this is exactly the sort of thing that discerning homeowners are looking for. We’d already got an order for a full house of SPECTRAL frames, before even receiving our showroom samples. “I think this ultramatt finish has the potential to be a really big seller for us, as it gives the look of aluminium in four different colours – with the benefits of PVCu.”

MD Andy Farrington is delighted with the results so far: “We’d always enjoyed a good relationship with our previous supplier, so I was somewhat reluctant to make the change over – but I was particularly interested in the larger range of products and colour options available from VEKA UK, as well as the support available from IN.

Head of Partner Programmes Karen Lund said: “It’s a pleasure to welcome Bradley Scott Windows to Independent Network and to hear that they’re already reaping the benefits of membership, and generating valuable sales leads with VEKA UK products. Andy and the team work hard to maintain exceptional standards of installation, and they deserve an exceptional standard of support.”

“Now we’ve made the switch to Halo and VEKA UK via Listers, I don’t have any regrets. “Membership of Independent Network has proven to be a really valuable way to put potential customers at ease, especially when combined with the backing of Which? Trusted Traders. It highlights our commitment to quality and service, and

Tel: 01282 473170 - www.inveka.co.uk READER ENQUIRY NO: 1119/0044

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THE GENESIS INSTALLER NETWORK (GIN)

IS A TONIC FOR RETAIL INSTALLERS

Glazing retailers across the country are already reaping the benefits of joining the Genesis Installer Network ‘GIN’. Marcus O’Boyle, Business Development and Marketing Manager of Bison Frames discusses the benefits of ‘GIN’ membership and the advantages it can offer to retail installers’ businesses. Installer network schemes are nothing new to this industry. Over the years we have seen many schemes being launched with varying degrees of benefits being attached to them. Many schemes have a chargeable entry fee whilst the Genesis Installer Network, is free to join. But the common thread with all these schemes is giving the installer access to a range of marketing and promotional materials to ultimately help them grow their businesses. In theory that all sounds really good. But ask any retail installer what he or she needs and you’ll likely to hear ‘more customers’. Businesses today cannot just rely on their existing customers to fuel growth so the need for qualified leads has never been stronger. Nothing is more important in business than knowing your business is in a strong position. And quality consistent lead flow is the lifeblood of businesses and the major factor to every retail installation business I know of. Having said that, while a regular source of consumer leads is important, the products

Offering products from the Genesis Collection and membership to ‘GIN’ gives retail installers the tools to demonstrate their professionalism whilst advocating excellence in their business and association with the respected Genesis retail brand. The Genesis Installer Network is free to join and member companies receive a dedicated company page and gallery on the Genesis Collection website, which further drives consumer interest for each retail installer. This gives installers the opportunity to enjoy greater visibility and generate additional local sales leads. A full range of exclusive marketing literature and support packages are also accessible. Installers interested in being part of the Genesis Installers Network are invited to log into Bison Frames’ website at https:// bisonframes.co.uk/register-for-genesisinstaller-network/ to register their interest.

OUR PARTNERSHIP APPROACH

within your portfolio are fundamental for future success and allows you to close the sale more effectively. And let’s face it, a portfolio of mediocre ‘me-too’ products is just not going to cut it. We are all aware that today’s consumers are so much more savvy when it comes to big-ticket purchases such as windows, doors and conservatories and take time to research the products they want in their homes. This is one of the key reasons why the team at Bison Frames, home to the Genesis Collection, are heavily investing in our inbound marketing strategy to ensure our Genesis website ranks highly with search engines and provides the consumer with all the information they want. The results of this work are qualified leads for our installing partners.

A PORTFOLIO TO SHOUT ABOUT The Genesis Collection of window and door products has taken the market by storm in recent years. Meticulously crafted by Bison, the Genesis Collection offers a range of premium windows and doors to enhance any installer’s portfolio while giving today’s consumer the high-end products they are looking for. And by uniting a team of high-quality retail installer partners into the Genesis Installer Network, we are able to develop the Genesis brand into the consumer. Approved installers of the Genesis Installer Network benefit from qualified homeowner leads resulting from consistent and targeted consumer marketing campaigns.

While the Genesis Installer Scheme is an impressive way to secure more business, it is far from the only benefit that working with Bison offers. We are an exceptional customer-focused business and our mission is to help our installing partners grow by providing proactive marketing support, product excellence, technical advice and reliable customer service. From fast quotations, superb quality products to in full, on time deliveries. We work together with installers so you can price and fit products with complete confidence helping protect your cashflow and your reputation. Bison is one of the most exciting and innovative companies in the industry today and is enjoying extraordinary success as a result. The Genesis Installer Network allows retail installers to benefit from a share of this success and help grow their businesses. So, if you’re a lover of ‘GIN’, we need to talk!

Meticulously crafted by

READER ENQUIRY NO: 1119/0046

November 2019 | www.glassnews.co.uk

1119/0047

Always forward. There’s always a better way of doing things, a product that hasn’t been invented, a new technology to be discovered, a new way of working. There’s always an improved and more efficient way. It’s this culture that has steered us for 50 years. We have a history of innovation, driven by our knowledge and experience, from the first ever A-rated window, to a pioneering approach to recycling. Our product range and service offering continues to evolve, setting the standard by which others are measured.

VEKA.CO.UK

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GGF PRESIDENT MARK COLLINS DELIVERS SPIRITED SPEECH TO MEMBERS OBITUARY

REHAU is deeply saddened to announce the death of one of its longest serving employees, Mark Collins, who passed away in hospital of complications following surgery on Wednesday 25th September. Mark joined the company in February 1990 and spent most of his career in the Window Solutions division as Area Sales Manager for Southern and Western England. His infectious good humour made him a popular figure with his customers who appreciated

At the recent Glass and Glazing Federation’s Members’ Day annual conference, the GGF President, John Agnew delivered a spirited speech that clearly showed Members the Federation’s intentions going forward.

his tireless commitment to providing the best support and service that he possibly could. Outside of work Mark was a keen theatre and concert goer, and his passion for aviation was well known to all. Mark will be sorely missed by everyone at REHAU and our thoughts go out to his wife Nadia and his four stepchildren.

Entitled the “The Future of the Federation”, John Agnew provided a brief background of the GGF’s roots stressing that it was set up to provide one consolidated voice for its Members and the industry, pointing out that though the present challenges facing our industry are quite different, the GGF’s initial mission and purpose is even more relevant today. In his presentation to over 100 delegates, the President identified key areas of focus for the GGF including Membership, Industry Advocacy, Climate Change, Training and the GGF Board. John finished his speech with inspirational words for the Membership, “We are clearly facing significant challenges, but I can state that everyone at the GGF Group is working towards positive common objectives, to ensure we have a strong trade federation

focused on providing improved benefits for our Members. The Board and Group colleagues are totally committed to working together to achieve that aim and ensure we remain the leading trade organisation for our sector.” For further information go to: http://www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com. READER ENQUIRY NO: 1119/0048

BUILDERS MERCHANT BUILDING INDEX

MERCHANTS’ SALES FALL AS BREXIT DEADLINE NEARS After a strong start to the year, growing uncertainty around Brexit led to a marked slowdown in merchants’ sales in Q2. As the deadline looms closer it’s clear that the uncertainty continues to impact negatively on merchants’ sales.

YEAR-ON-YEAR Total Builders Merchants’ sales in August 2019 were down 5.6% compared with the same period in 2018. On a like-for-like basis, with one less trading day, average sales a day were only 1.1% down. The best performing sector in August was Kitchens & Bathrooms, which increased by 3.0% year-on-year, on an adjusted basis. Other sectors which recorded positive growth on an equal number of trading days included Plumbing, Heating & Electrical (+2.3%), Workwear & Safetywear (+1.8%)

and Ironmongery (+1.5%). Average sales a day fell back in Timber & Joinery (-5.2%), Tools (-7.1%) and Heavy Building Materials (-0.8%).

MONTH-ON-MONTH Total August 2019 sales were down by 11.4% compared with the previous month. However, when adjusted for the two-day trading difference, sales were down 2.9%. Landscaping (-9.5%), Timber & Joinery (-2.1%) and Heavy Building Materials (-3%) were significantly down. All product categories saw sales decrease in August compared to July.

same period last year. Year-to-date sales also remained positive at 1.2% compared to August 2018.

INDEX August’s BMBI index was 117.7, with Landscaping the highest category at 136.7. For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk.

OTHER PERIODS Sales in the rolling 12 months September 2018 to August 2019 were up 1.6% on the

READER ENQUIRY NO: 1119/0049

November 2019 | www.glassnews.co.uk

1119/0050

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

THE WINDOW COMPANY (CONTRACTS)

IS FIRST AGAIN

When the first Kommerling frames came off the production line at Genius PVC Trade Frames in Norwich, they were headed directly for a large scale commercial refurbishment project being carried out by The Window Company (Contracts) for Chelmsford City Council. David Thornton, chairman of the award winning* commercial installer, went along to see the frames for himself and to congratulate Pete Dyson and David Eagle, the two men who are the brains behind Genius, on their new venture. He said: “We had worked with Pete and David and their production director Steve Wood before when they were at one of our existing suppliers and had always been impressed with how they operated and how they looked after customers. As soon as they announced the launch of Genius, we were keen to work with them again and, at the same time, to add another Kommerling fabricator to our list of partners.” Genius is a company with big ambitions. Established as a new start up in a 20,000 sq ft facility in Norwich, it has capacity to produce up to 3,000 frames per week using state of the art machinery and a highly skilled and experienced fabrication team. The emphasis is on producing a top quality product at a good value price. That is obviously attractive to The Window Company (Contracts) which operates exclusively in the competitive commercial sector where margins are tight. David Thornton added: “Quality and value are important to us, but it’s also

essential that every fabricator who supplies us understands the demands and the constraints of our commercial world. It is a mark of the confidence we have in Genius and in the Kommerling team who are also supporting them that we chose them so early on to supply the windows for this high profile contract replacing windows in Chelmsford City Council’s own offices.” Installation of the Genius windows by The Window Company (Contracts) begins in October and the contract will run until early 2020. Pete Dyson, Sales Director at Genius, also commented: “We’ve taken our time to create what we believe is the ideal set up here for trade, retail and commercial customers with high specification frames, precision manufacturing, lots of capacity and great customer service. We’re really excited about the opportunities which lie ahead and keen to demonstrate on contracts like this one for The Window Company (Contracts) just what we are capable of.” More details are at: www.thewinco.co.uk and available through info@geniuspvc.com *The Window Company (Contracts) was named G-Awards Installer of the Year in 2018, 2015 and 2014. READER ENQUIRY NO: 1119/0051

PROFILE 22 OPTIMA FLUSH CASEMENT WINDOWS SPECIFIED FOR HIGH QUALITY HOUSING DEVELOPMENT Over 500 Profile 22 Optima Flush Casement Windows were installed in a private housing development in Whalley Range, Manchester. The main contractor for the project was Lane End Group and the contract for the windows and doors in the development was awarded to Profile 22 Approved Contractor Kingfisher Windows, a leading manufacturer and supplier of windows, doors and conservatories. The site was on land formerly owned by the prestigious independent school St Bede’s College and situated near a local conservation area. It meant the development needed to be sympathetic to the character of the local architecture. The Profile 22 Optima Flush Casement Window more than met the demanding requirements of the development. Jonny Reynolds, Technical Director at Kingfisher Windows, said: “The Optima Flush Casement Window offers the perfect solution for developments in areas protected by conservation orders that need a window that replicates the 19th-century timber window design, whilst offering modern features and benefits.”

The windows for the Scholars Walk development were fabricated in grey on white to deliver a striking but architecturally sensitive appearance. Construction on the Scholars Walk development was completed in July 2019. With over 500 windows needing to be installed, all Kingfisher Windows’ experience in working on large scale developments was required. Jonny said: “We believe the best results come from in working in partnership with all the other trades on site and keeping lines of communication open at all times.” The completed project brings much-needed family housing to Manchester. Jonny concluded: “We were delighted to be part of a project building housing for this area and we’re very proud of the high-quality results achieved.” Tel: 0808 101 4143 - www.profile22.co.uk READER ENQUIRY NO: 1119/0052

LONDON SASH AND FRAME FROM MASTERFRAME Sash window specialists Masterframe has launched its unique London Sash and Frame system. It is perfect for replacing timber windows with an arched exterior and square interior, commonly found in Victorian buildings in London and the surrounding areas. The exclusive system shares all the benefits of Masterframe’s Vintage Collection and means that installers don’t have to rely on finding a bespoke design to achieve this window style. Ray Rabett, Technical Director at Masterframe, explains: “We were first approached about this window style when a customer was replacing windows at

Guildford High School. The existing sash windows were square internally, but arched externally, and there wasn’t a solution on the market for a like-for-like replacement. “We worked with them to deliver a solution for the project, but soon realised that this wasn’t a one-off. There were plenty of buildings around the London area that had this window style.” Masterframe now produces CAD drawings for each individual window specifying the PVC-U London Sash and Frame to ensure complete accuracy. High-quality panelling is then shaped by Masterframe’s expert team to fit each individual aperture and sprayed to give an exact colour-match to the sash

window. In the Masterframe factory, fully trained fabricators piece this panel with the window for a stunning finish. London Sash and Frame is faster to install than traditional arched windows and made bespoke to fit the original architecture. It’s an ideal option for conservation areas, as the authentic design offers incredible aesthetics, with white wood foil and a colour-matching paint spray service available. Ray adds: “This system is completely bespoke and completely unique to the market, making it faster and easier to complete renovation projects that feature this window style.”

www.masterframe.co.uk READER ENQUIRY NO: 1119/0053

November 2019 | www.glassnews.co.uk

Epwin Window Systems PERFORMANCE

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1119/0054

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

RESURGENCE

BRINGS HOME THE GOLD

The climax of the awards season came in September with the finalists for the prestigious G Awards being announced, alongside the finalists for the National Fenestration Awards (NFAs). Liniar and Avantek Machinery were overjoyed to be named as finalists for a record-breaking seven NFAs between them, with Liniar also announced as a finalist in the G Awards for Sustainability Initiative of the Year. The NFA winners were announced in mid-October, when Liniar was delighted to be crowned PVC Company of the Year, as well as winning the category for New Product of the Year for its Resurgence flush sash window system. The latter award was actually the jewel in the crown for Liniar, following glowing tributes for the UK’s first double-rebated PVCu flush timber replica since its launch in January 2019.

The process to bring Resurgence to market was an industry first. With more than 18 months of collaboration between Liniar, Avantek, URBAN and fabricators, Liniar’s design team had the opportunity to launch a PVCu product which not only surpassed thermal efficiency and weatherproof standards, but also gave the market something never seen before: a beautifully engineered PVCu solution to rival its timber counterparts.

SGM Window Manufacturing of Basildon was one of the first Liniar fabricators to manufacture the Resurgence window, with Sales Director Stuart Bull commenting, “Resurgence has been a superb addition to the product range – genuinely, everyone that’s ordered so far loves the product.” Resurgence challenges the manufacturing process of a typical PVCu window which is fast to fabricate and designed to be expedited through the factory as quickly as possible. Instead, Resurgence requires attention to detail for a handcrafted

“Fabricators using the Timberweld® method can help speed up this handcrafted approach resulting in a stunning mechanical joint effect on the seen faces and a welded core. The time taken to fabricate one of these exceptional frames provides stunning results, and it’s the perfect timber replica PVCu window for homeowners.” premium finish. Fabricators using the Timberweld® method can help speed up this handcrafted approach resulting in a stunning mechanical joint effect on the seen faces and a welded core. The time taken to fabricate one of these exceptional

frames provides stunning results, and it’s the perfect timber replica PVCu window for homeowners. Chris Armes, Liniar’s Design and Development Director, spearheaded the Resurgence product from beginning to end, so for him this award is very special. Chris says, “It’s such an amazing achievement to not only hear the overwhelming feedback from existing and potential customers each time we demonstrate this product, but also to receive an accolade like this from the industry as a whole. “From everyone at Liniar, we’d like to thank everyone who voted in the National Fenestration Awards and congratulate all the winners!” Learn more about the Resurgence window system by visiting www.liniar.co.uk/ resurgence/. READER ENQUIRY NO: 1119/0055

November 2019 | www.glassnews.co.uk

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MACHINERY FOCUS

The UK’s Leading Glass & Glazing Newspaper

HEGLA BYSTRONIC GLASS WIN NFA MACHINERY COMPANY ACCOLADE FOR SECOND TIME Best Machinery Company accolade was awarded to Bystronic glass HEGLA partnership in this year’s #NFA19 independent glass awards. With the industry backing the nomination, this second award recognises the innovative system solutions designed for the UK glass sector. For Steve Goble and Paul Gibbs the NFA win represents the hard work and commitment provided by the whole team. With the awards requiring both nomination and voting for by peers in the industry, the team believes that there is evidently great belief in the products and the customer support services. The National Fenestration Awards brings the industry together and gives everyone in it a voice, in a fair and open way. Steve Goble, Managing Director HEGLA UK comments, “In terms of Awards, this is the one people want. It highlights the standards set by HEGLA and the 17 years of hard work given by the UK team. It makes

us all very proud indeed that this has been acknowledged by the industry as a whole.” Paul Gibbs Sales Manager comments, “In an industry that is fiercely competitive and has its challenging moments, it is so encouraging and very rewarding to see that our hard work and commitment has been recognised.” The broad range of HEGLA modern automatic cutting, sorting and storage systems together with the Bystronic range of IG line solutions can greatly increase customers efficiency. Working together with customers and industry leaders, the teams are recognised for meticulous planning to streamline customers’ production methods. It is clear the brands represent excellent quality and are recognised both nationally and internationally for those looking to make investments in state-of-the-art machinery. For Bernhard Hoetger COO, HEGLA Group, this second win has boosted the morale across the company and is delighted the UK team has been recognised once again for consistent quality and customer support. He comments, “This is excellent news and reinforces the promises made by HEGLA group in terms of standards. This success is something we are all proud of and is not just about the technology, but also the firm commitment of the team. Really well done!” For more information on the ranges or to arrange an appointment to discuss requirements please call 01908 261933 or 01952 677971 regarding service requirements. READER ENQUIRY NO: 1119/0057

MORE HAFFNER MURAT MACHINES INSTALLED AT PLANET ROOFING The team at Planet Roofing have been so delighted with the quality and reliability of Haffner Murat machinery that the company has invested in a second new machine. Paul Rickman of Planet Roofing explains: “We first approached Haffner Murat at the start of 2019 and purchased a new TT405 Computerised Saw. The quality and the efficiency of the machine has resulted in us approaching them again and have now purchased a second TT405 Computerised Saw to help further improve our manufacturing efficiencies.” The TT405 Computerised Saw is a double cut saw for PVC-u and aluminium profiles up to 70mm which gives it great flexibility. The accuracy of the machine is impressive too, a feature that Paul wholeheartedly agrees with. He said: “The machine delivers on many levels. It is very straightforward to use and cuts fast and accurately every time. It offers a small footprint as it takes up little space in the factory which

suited our manufacturing layout. We also took the option of having an extra long 6 metre bed added to the machine to suit our requirements and this is a feature that similar saws just cannot deliver. It is a well-designed machine and we are delighted.” 405 Computerised Saw uses easy to use touch screen technology which can be operated via USB data control or a network connection. You can pivot the saw heads from 45 to 90 degrees and set up point to point cutting via the computer, eliminating profile tolerance and improving quality.

Continued investment in machinery suggests a growing, successful business and that’s exactly what Planet Roofing is. The Essex-based company manufactures a large range of aluminium roof lanterns and skylights for their trade customers throughout the UK and pride themselves on their work quality and service. Repeat custom is always the best form of endorsement and Planet Roofing’s relationship with Haffner Murat demonstrates this perfectly. Tel: 01785 222421 READER ENQUIRY NO: 1119/0058

NORTH EAST BIFOLDS SWITCH TO KOMBIMATEC CNC AFTER SEEING THE PERFORMANCE FOR THEMSELVES In business as an aluminium window and sliding door fabricator and installer for just three years, volumes had grown quickly for North East Bifolds Ltd, based at Seaham, near Sunderland and the owners decided to invest in a CNC machining centre. However, having made the decision to purchase such a machine from one supplier, directors Tony Meah and Chris Craggs switched to a Kombimatec AMC308 after seeing one in action at a business associate’s factory and examining the high quality offered in that firm’s products. “We work with TSA Aluminium on various projects from time to time,” explained Tony Meah, “and just before we placed an order for a CNC machining centre with another company, we happened to see the Kombimatec machine at TSA in operation. The efficiency, ease of operation and the quality of the work it produces made us completely rethink our choice, and we called Kombimatec.” When Kombimatec MD David Parsons took the enquiry he insisted upon fully

evaluating North East Bifolds’ needs before taking an order: “David is very clued up and helpful,” said Tony “and wanted to assess our needs to make sure that the machine was right for us. As it happens, it has been the perfect choice with the results proving themselves in the increase in output and quality. In fact,” added Tony, ”we have been so pleased with the CNC machine and the way that Kombimatec has looked after us, we have now bought one of the company’s double mitre saws.” The Kombimatec kit installed at North East Bifolds is the company’s AMC308 Automatic CNC Machining Centre, which has been developed for both aluminium and PVC-U profiles. It automatically performs all drilling, routing, slotting, tapping and milling functions via a sophisticated control system and intuitive touch screen interface and includes electronic variable speed control and 4 adjustable pneumatic clamps. The installation is fully enclosed for safety and noise reduction. North East Bifolds also upgraded their machine to include an automatic tool change cabinet to further increase efficiency. The Compound

Double Mitre Saw subsequently purchased, is the Kombimatec DGS570, which also uses advanced control software and fully complements the machining centre. North East Bifolds Ltd began life after Tony’s housebuilding firm consistently experienced poor deliveries and product quality from its window and door suppliers: “Builders need windows and doors on time and in full, and we were let down so often that Chris and I decided to set up and make our own,” said Tony. “Our commitment to supplying builders when we say we will do it, has really worked for us to the point where we needed to invest in the Kombimatec to step up output and maintain and even improve quality. Business has grown rapidly making and installing Schuco doors, especially in high-end homes, together with Smart windows and doors. We have an excellent reputation now and the business is now outstripping our day jobs,” he joked. Founded in 1984 Kombimatec has delivered more than 20,000 machines worldwide for frame production using both PVC-U and

aluminium profiles. With a design and manufacturing base in the UK, Kombimatec machines have an excellent reputation for being easy to use and simple to maintain. The company’s CAD-equipped experts assist with factory planning using technical expertise built over more than 30 years serving the UK frame manufacturing industry. For more information visit: www.kombimatec.com Or call direct on 01582 562218. READER ENQUIRY NO: 1119/0059

November 2019 | www.glassnews.co.uk

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GLASS NEWS INTERVIEW: GGF

The UK’s Leading Glass & Glazing Newspaper

GGF COMMERCIAL IS A BREATH OF FRESH AIR

A visit to GGF’s headquarters at 40 Rushworth Street to meet Anda Gregory, Managing Director of GGF Commercial proved to be both enlightening and enjoyable for Glass News’ Editor, Chris Champion.

Anda, you head up GGF Commercial. This covers all the money making schemes run by the GGF. In the past I have been regaled with boasts about all the cash generated providing for fat pensions and fine living. Is that what it’s all about? Anda Gregory: It’s a nice idea! But no. Of course we need to generate profits to run the organisation and support the members in many ways but it certainly isn’t a case of profiteering. GGF Commercial is run in the same way as any other commercial concern. Making profits is essential in order to run an organisation of this size. Without revenue generation membership fees would have to be of such a size that it would be unattractive to become a member.

How many members are there? Anda Gregory: There are around 470 member companies within the GGF.

That sounds very low as there must be around 15,000 companies that could be members. Anda Gregory: That’s true on face value but the GGF’s entry criteria rightly sets a high bar which means companies aspire to meet the criteria and want to join as a result. An example of this is our Consumer Code that installers need to adhere to. Either way, The GGF interacts with many more than that 470 and that is mostly through the various operations within GGF Commercial.

From left to right: Chris Beedel (FENSA), Frank Allain (Installsure), Simon Charkham (Borough IT), Anda Gregory (Commercial Group MD), Dave Mechem (RISA), Lis Clarke (BFRC)

Can we talk about those different operations? Anda Gregory: There are 5 different distinct disciplines that make up GGF Commercial. The best known of these would be FENSA and BFRC. FENSA is a government authorised Competent Person Scheme that monitors building regulation compliance for the replacement of windows, doors, roof windows and roof lights in England and Wales. Every FENSA Approved Installer, from large national brands to small local companies, is assessed regularly by us to ensure standards are continually maintained. It’s important that the homeowner understands why having a FENSA

certificate for their installation will give them peace of mind and that’s why we have been running an advertising campaign on television. If they have a FENSA Certificate the homeowner knows that their windows or doors comply with Building Regulations, use energy efficient products and are registered with the local council. Additionally, it means the installation company’s warranty is insured and is proof that the work done is professional. That is very important when you come to sell your property. Regrettably, most homeowners are blissfully unaware of the need to register the work and it only comes to light when something goes wrong. And when it goes wrong, it can be very expensive.

That all makes sense and starting to inform the public through

advertising is something that has been needed for some time. Presumably the advantage to the installer is telling potential customers that all the work of registering an installation is taken care of? Anda Gregory: I think it’s more than that. It helps them win work, proving their professionalism and reassures customers that they’ll receive a FENSA Certificate when the job’s done. It’s reassuring for the customer and vital when it comes to selling the property. It’s reasonably priced for the installer and relieves them of a lot of administrative work.

November 2019 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

Looking at the website it is very clear regarding the costs involved. Presumably, the TV advertising is also supporting the installer as well as informing the consumer? Anda Gregory: By displaying the FENSA logo on their literature, website or van, they are able to ride on the back of the advertising campaign. We expect there to have been around 570,000 notifications by the end of 2019 and Chris Beedel, FENSA’s Director of Membership, and his team are working on other initiatives such as a Safety Glazing Campaign and are heavily involved in both training and Building our Skills. They are also preparing for a launch of FENSA to the Northern Ireland market, very soon.

And BFRC? Anda Gregory: The British Fenestration Rating Council is the foremost UK authority for independently verified ratings of energy efficient windows and doors. BFRC-rated energy products carry a ‘rainbow’ label similar to those found on fridges, freezers, washing machines.

Is this, basically, impartial proof of energy performance? Anda Gregory: It’s exactly that. In the past many claims have been made about energy performance but now the homeowner can choose windows and doors with BFRC rainbow ratings.

And the rating system is aimed at the homeowner? Anda Gregory: Not just the homeowner. Lis Clarke, Operations Director for BFRC, and her team work with the trade as ratings have value for both the manufacturer and the installer, too. The manufacturer gains the trust of the customer and stands out from competitors who don’t substantiate their products’ energy performance, while the installer proves to the customer that they fit energy efficient windows and doors and they do that by becoming a BFRC Approved Installer. The rebranding back in May was important and new rating labels have been introduced and the new website has more functionality and has cascade packs which help each part of the supply chain to explain to their customers the benefits of BFRC energy ratings, which are a really valuable sales

www.glassnews.co.uk | November 2019

tool. Importantly, BFRC has now applied for its own UKAS Accreditation.

Can we talk about RISA as, quite honestly, this one is new to me? Anda Gregory: RISA provides the inspection services for FENSA and is an independent and impartial inspection and auditing service to both the fenestration and construction industries and this is all done in line with current relevant legislation and standards. It is a UKAS accredited inspections body for the replacement window and door industry. Dave Mechem is Director of Operations and his team deliver assessments of installations and the competency of installers and surveyors which are scheduled through a bespoke in-house database and the team record and report the inspections using mobile tablets so the whole system is run in real-time.

You mentioned the construction industry and not just fenestration… Anda Gregory: Dave is working with the Federation of Master Builders as RISA’s offering is valuable to their members. Dave’s assessors, we now use that term rather than inspectors, now have a substantially larger number of onsite assessments and this side of GGF Commercial is continually growing.

And GGFi? This is the insurance broker that is rebranding? Anda Gregory: Yes. The rebranding to Installsure is important to us. To quote directly from our marketing material: “Installsure is a leading broker of insurance products within the home improvement industry, providing admin-efficient and fairly priced insurance solutions backed up by the highest levels of service. Installsure work closely with FENSA to ensure it continues to provide the best support for companies operating within an everchanging and dynamic sector. Installsure has refined its product suite and offers a vast portfolio of financial support services alongside the provision of bespoke warranty insurance solutions. It has also earned a strong track record of effective claims servicing so homeowners are protected when they need to be.”

In simple terms, what are the insurance products that are offered?

GLASS NEWS INTERVIEW: GGF

Anda Gregory: We will continue to offer the established range of domestic and commercial Insurance Backed Guarantees, Performance Bonds, and a range of corporate policies including Employer, Public and Contract Works liability, Professional Indemnity and non-domestic property insurance. All policies issued through GGFi will remain in place and unaltered, as will be the organisation’s simple application process, seamless job registration and IBG cover for FENSA Approved Installers (as well as all companies registered with alternative CP schemes).

It sounds as if the rebrand is all about giving you the opportunity to move outside the fenestration market? Anda Gregory: It certainly gives us that opportunity. GGFi has been around since 2005 as a specialist in insurance for the glass and glazing industry. It has close links with FENSA and Frank Allain, GGFi’s Head of Operations, and his team will be working ever closer with them to provide seamless IBG applications for installers across the country while the new branding and products will extend our reach and give us the flexibility to work with all manner of companies and organisations across the sector. It’s also important to stress how the use of IT has made it ever easier for our customers with online application forms and distribution of policies through digital means. We have had record numbers of applications this year and we look forward to continually expanding.

You’ve mentioned IT and that brings us neatly to Borough IT… Anda Gregory: Yes. Borough IT is our own in-house bespoke IT development business. Much of Head of Operations Simon Charkham’s group is involved with continually improving customer experience and that is particularly true about the FENSA Installer portal. They are involved in very large internal IT projects and work closely with the Local Authority Building Control to ensure Competent Person Schemes, like FENSA, can notify work to them (which is a government requirement). It is an experienced web development company with expertise in customer relationship management (CRM), e-commerce, content management systems (CMS), bespoke web applications and database development, and support services.

Borough IT has worked with a wide range of organisations and it’s worth your readers looking at the website at www.boroughit. com as Simon’s team may be able to help them, too.

We mentioned earlier that there were around 470 GGF members and you mentioned GGF Commercial’s interaction with much greater numbers. Can you elaborate? Anda Gregory: I think our interaction with the trade through our various companies within GGF Commercial puts the numbers in context. FENSA works with around 6,200 installers while BFRC is involved with around 1,200. GGFi or now, Installsure, has around 200,000 policies per annum through around 2,500 companies. We are very conscious that all the products are a cost to the customer so our emphasis is on making everything as easy for them as possible and that includes good communication on the ‘phone and value for money. We may not always be the cheapest on offer but we always want to give excellent service and, therefore, true value. I rather like to think that what we offer may not always be the cheapest but, all things considered, it is priceless!

Many thanks for your time, Anda, and also for giving me the opportunity to meet all your team. One person we haven’t mentioned is Tom Butler who has the responsibility for the Sales and Marketing of GGF Commercial’s products… Anda Gregory: Tom has a key role in working with everyone and ensuring that our industry is aware of the products we can offer to them. The whole team is very passionate about what we do and we look forward to bringing our whole range of products and services to our customers and to playing our part in showing the general public that we are a responsible, skilful and caring industry.

READER ENQUIRY NO: 1119/0061

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Rhys Hoddinott Managing Director, Leka Systems Rhys Hoddinott is Managing Director of conservatory roof innovators, Leka Systems. His drive, determination and sales expertise has been instrumental in the success of Leka Systems as its growing range of conservatory roof solutions has taken the market by storm in recent years.

IT’S ALL ABOUT YOU

been my greatest achievement. This has kept me focussed on continuing to develop and grow as a person.

Where were you born and where do you currently live?

The talent you would like to enhance

I was born in South Wales and still live in the area today with my wife and children. South Wales is a beautiful area to live but most importantly, it has easy access to the North and South of the UK. As a result, I decided to remain in the area whilst building my career and various fenestration businesses.

I am a keen marketeer as well as a committed sales person but always recognise that I don’t know everything. The digital world of marketing is often full of myths and people who promise everything and deliver little so I am always looking to educate myself in this field to ensure I am one step ahead of the competition but also able to talk my supplier’s language.

Your education and the subject or activity which you excelled? I went to a local school just 20 minutes outside Cardiff. Education-wise I would call myself an all-rounder as I did well in most subjects including Design and Technology, Music, English and Maths.

Your favourite sports or interests? As someone who has lived their life in Wales it goes without saying that rugby was high on the agenda! Having said that, although I played rugby for a number of years in my youth (both for school and local clubs), I have always been a keen piano player and vocalist, which has helped me in my working life to this day. Thrown in at the deep end quite often, the performing arts has, I believe, helped me to engage with people, present and, ultimately, sell.

Your biggest regret in life? I generally don’t live life with regrets and always look to the future with high aspirations. In my opinion, life shouldn’t be about regrets as we all need to make mistakes to help us become better people both in business and in our personal lives.

Temptation you can’t resist? Having an extensive sales background, I believe that sales people are traditionally easy to sell to. If I am being introduced to a new opportunity, product, experience or benefit I am instantly attracted and eager to learn more and above all listen.

The mistake you’d like to correct Someone or something that inspires you? In general, good hearted, ethical people who hold strong values continue to inspire me. I am always drawn to successful entrepreneurs and also eager to understand their backgrounds and the story behind their success. My philosophy has always been that no one person will provide you with everything you desire to become a success, so if you can just take one or two things from a variety of successful people, this will keep you grounded and make you a better person.

YOUR CAREER When and how you joined the industry? On leaving school and waiting for my GCSE results, I had the pleasure of working during the summer at my local window

manufacturer where I learnt a variety of skills in a relatively small period of time. Following this short introduction, I subsequently joined a large corporate firm that started a 12-year employment history for me before being given the opportunity to purchase my first retail business in the double-glazing sector, aged 29. This was a massive learning curve and taught me a variety of additional skills which I have put to good use whilst developing other business start-ups within the fenestration industry.

The job you do in 25 words? Own and manage a variety of businesses within the fenestration sector including Leka Systems. I directly contribute to the growth of consumer, trade and fabricator revenues.

Your greatest achievements? My greatest business achievement to date was the launch of Leka Systems. This enabled me to utilise a number of skills from design, brokering, sales and marketing as well as presentation elements to successfully take a new start-up business with no market awareness to a growing and successful UK wide brand that continues to grow year on year. All of this was achieved while continuing to grow other businesses that I am actively involved with. On a personal level, my family unit has always

There are no mistakes that currently provide major issues for me and again when I have made mistakes, I have always learnt from them.

AND YOUR FUTURE What would you like to do if you weren’t in this industry? I would really like to travel the world with my family on a regular basis and a virtual career that enables me to work 5 days a week from a phone and laptop would aid this. No one particular career choice springs to mind but I do like a challenge and always aspire to try new things that are outside of my comfort zone.

Particular ambition? To continue to manage and drive a variety of successful businesses. Early retirement is not for me and continued learning will always be at the forefront of my life.

The way you want to be remembered? As a hardworking, (hopefully) inspiring individual who holds strong ethics at the heart of everything he does. In short, treat people as you want to be treated and always believe in your own ability.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 38

November 2019 | www.glassnews.co.uk

1119/0062

Why choose Fenestra Build to promote your business? OUR DATABASE

We email our fortnightly newsletter and online magazine to 38,000 UK builders, installers and architects. This is the largest online portal for the window industry, allowing you to target the builder/installer growth sector.

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Through our online portals we receive enquiries from the end user, which are passed onto our advertisers.

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WHICH DOOR?

WE ARE COMMITTED TO HELPING YOU

SELL MORE DOORS

Richard Kirman National Sales and Marketing Manager for IG Doors revisits the company’s commitment to help their customers sell more doors. It feels like yesterday that we first launched our Truedor range to the trade market. But as we all know time flies, and here we are in our fifth year. Much has changed in that time, particularly our product portfolio which has increased dramatically from what was an already excellent offering.

Our range of door styles has increased significantly, our colour range is up there with that of any other company in the industry, and our glass and hardware choices provide a truly outstanding number of options. We are also doing even more in support of one of the main things we said we would do at the outset - help our customers sell more doors. We were clear at launch stage, that as customers changed from their existing suppliers to IG Doors, we would commit fully to helping them increase sales. Continually introducing new products is a big part of that of course and this has an obvious impact. But equally important is the influence that our product ambassador George Clarke has had on the market.

“We know from talking to our customers that the information George provides is really useful to them on a practical level. It gives them a greater understanding of how homeowners think - what is important to them when it comes to buying a new front door.” Whether this is by talking directly to the consumer market, or by supporting trade installers with insightful information about the importance of installing a new door on the front of the home; how colour can impact appearance and make a statement about the personality of the homeowner; or talking about the importance of security, his influence is significant. We know from talking to our customers that the information George provides is really useful to them on a practical level. It gives them a greater understanding of how homeowners think - what is important to them when it comes to buying a new front door. Engaging with George was one of the first things we did, and we know there are tangible results from his work, to such an

extent that our customers would not now want to be without the use of his imagery in their showrooms and in their brochures. Based on this customer feedback, we have just completed a new 12-months’ stock of photography and new images of George for them to use commencing in January 2020. The opportunities for them, and for new customers coming to IG Doors to use this imagery to promote themselves are huge, and it is an exciting time ahead as we enter the new year with this further enhanced support package ready to roll out. If you want to sell more doors, get in touch 01495 368 240 email trade@truedor.co.uk website www.truedor.co.uk. READER ENQUIRY NO: 1119/0063

November 2019 | www.glassnews.co.uk

1119/0064 HIGH PERFORMANCE EXTERNAL COMPOSITE DOORS

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WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

INSTAGRAM QUEEN DAZZLED HURST DOORS INVESTS £250K

BY VIRTUOSO DOOR

When Instagram cleaning sensation Lindsay Turford – known as dazlincleaning – needed to upgrade the front and back doors at her home in Worcestershire, she naturally wanted the new ones to bring a touch of sparkle. And Lindsay was so impressed when she saw the collection of composite doors from Virtuoso Doors that she knew she’d finally found the perfect doors for her 3-bedroom home. “We’ve lived in the house for 12 years now and the original timber doors were past it. It was time for a change, but I’m notoriously choosy and didn’t want to pick the wrong doors,” says the cleaning guru, who has a staggering 40,000 followers on Instagram. “I’d been sharing my story on social media and heard about the composite doors from Virtuoso Doors. As soon as I saw them, I knew that these were the doors for me!” Lindsay immediately placed an order for a new front and back door – the Kingston A2 cottage style composite door in Pebble, which is a Virtuoso superior colour, for the front and Virtuoso’s Crafton composite door in white for the back. She shared her story on Instagram and attracted more than 11,000 views from followers when the doors were installed. “My followers love to hear all about my cleaning hacks and tips for the home and they were really enthusiastic when I did the big reveal of my new Virtuoso doors. The doors are superb looking and they have made a huge difference to my

home. We wanted our doors to offer greater performance and security and you can tell by the quality of these doors that they will do just that.” Lindsay’s installer Lee Prescot of MLW Installations had never fitted a Virtuoso door before but was impressed with the construction of the doors and the ease with which he fitted them. “As soon as Lee opened the packaging, he remarked on how solid the doors felt and described fitting them was a breeze,” Lindsay adds. Tony Craggs, managing director at Virtuoso Doors, has followed every stage of the Instagram star’s composite door journey. He said: “We’re thrilled that Lindsay is so pleased with her new doors. We put a great deal of care and attention into crafting every one of our doors, so it’s brilliant for us to get the seal of approval from Lindsay – she’s clearly a very discerning customer!” And as a devoted fan of natural cleaning products, Lindsay was certainly delighted to hear that her new doors will only need a wipe over with a damp cloth to keep them looking sparkling clean for years to come. To find out more about the full Virtuoso range, call 01453 707272, visit www.virtuosodoors.co.uk or follow @ virtuosodoors on Twitter. With a reputation for manufacturing superior quality doors and providing unrivalled personal service, Virtuoso Doors is at the forefront of composite door development. Virtuoso’s doors are made from the most robust GRP skin for long lasting good looks. Virtuoso Doors is part of Customade Group, which operates nationwide and employs 1100 people in multiple manufacturing sites across the UK. The group also includes REAL Aluminium (aluminium), (Polyframe (PVC-u), Atlas Glazed Roof Solutions (glazed roofs), Hourglass Seal (sealed glass units), Stevenswood Trade Centre (trade counters) and Fineline Aluminium (specialist glazing). READER ENQUIRY NO: 1119/0065

INTO TRANSPORT FLEET TO MEET GROWING CUSTOMER DEMAND

Four new vehicles join Hurst’s 18-strong national transport fleet with the aim of exceeding its 99% OTIF.

Distinction Doors has been crowned Composite Door Manufacturer of the Year in the 2019 National Fenestration Awards, fighting off stiff competition in one of the most closely contested categories of this year’s NFAs, with a winning vote of 35.7%.

Hurst Doors has announced the addition of four new vehicles to their national delivery fleet which will support the continued growth of the business and meet growing demand for their portfolio of products nationwide. This new, additional investment follows a successful £1m investment programme that has taken place in the last 24 months. This has included a new CNC machine area, significant machinery upgrades and a significant recruitment drive which has grown the Hurst team by 20%. Jon Brake, Transport Manager at Hurst Doors said: “These new vehicles are eco-friendly and some of the best vehicles we could have on the road. One of our key goals is building on the already-fantastic OTIF measurements we’re operating within, which have been consistently recorded at 99% over the last 12 months. The extra yield load that comes with these vehicles will allow us to be responsible and more flexible with larger orders than ever before, which is fantastic news for our customers.” Dave Fellowes, Director of DNK Services Ltd said: “Hurst are great to work with, as they use their own vehicles the products get to customers in the best condition. The speed of their delivery is great as they cover most of the UK twice a week. By working with a manufacturer who can deal with tight deadlines and fast deliveries this allows us as a company to provide our customers with an efficient service. I feel they always go above and beyond to provide the best service possible.” These new vehicles, comprising 3 new Mercedes Sprinters

DISTINCTION DOORS CROWNED NFA COMPOSITE DOOR MANUFACTURER OF THE YEAR

The National Fenestration Awards, which were launched in 2013, are designed to reward the very best of the industry – voted for by the industry – in a celebration of stand-out companies who have risen the bar in their respective sectors.

and a 5.1m Maxi-mover, has created three new full-time delivery roles and supports the continued growth of the business. Hurst customers will benefit from greater flexibility and responsiveness with larger orders, delivered by some of the best transport vehicles on the road. All of Hurst’s vehicles meet Euro 6 emissions standards and are equipped with the latest telematic software to ensure the fleet is operating efficiently and cost effectively. With each vehicle covering approximately 100k miles a year, the fleet delivers in excess of 12,000 PVC-U door panels and 2,000 composite doors a month. Hayley Barker, Marketing Manager at Hurst Doors said: “We understand how important reliable and consistent deliveries are to our trade customers. A recent customer survey cited Hurst’s delivery service as one of our greatest strengths, with an excellent reputation for reliability and products being delivered in full by a friendly team.

With composite doors continuing to be one of the success stories of the industry, creating one of the most competitive sectors as a result, Distinction has constantly evolved its facilities, products and service offering over the last 10 years. As a result, the company now supplies over 7,000 doors a week and offers a range of market leading services, including the very best in customer support, marketing advice, lead times and comprehensive prepped product options. Distinction’s nxt-gen doors continue to go from strength to strength while the company’s in-house glass and glazing offering is also widely regarded as second to none. Distinction’s managing director, Gareth Williams, commented: “On behalf of the company we are absolutely thrilled to win the NFA Composite Door Manufacturer of the Year Award and would like to thank all of those who took the time to vote for us. To have such a large percentage of the industry acknowledge the effort that everyone at Distinction has made to make the company such an ongoing success, is hugely rewarding. I’m extremely proud of everyone here who has made this possible. “To be recognised in a sector as competitive as composite doors is hugely gratifying and will only serve to boost our ongoing efforts to improve and innovate for the future,” he concluded. www.distinctiondoors.co.uk

“The last two years in particular have marked a period of significant growth for the business and we’re delighted that customers will now be able to enjoy even higher levels of service thanks to the addition of these four new vehicles.” Hurst Doors manufactures over 500 composite doors and over 3000 door panels a week from its factory in Hull and has a national network of over 1300 installers. For more information on Hurst, please visit www.hurstdoors.co.uk. READER ENQUIRY NO: 1119/0066

READER ENQUIRY NO: 1119/0067

November 2019 | www.glassnews.co.uk

Slide aside, ordinary Introducing the NEW Luminia SC156 lift and slide door. Offering exceptional performance including market-leading water tightness, contemporary design alongside slim sightlines and an interlock of just 50mm, the SC156 is the perfect fit for high-end domestic projects, luxury hotels, apartment blocks and so much more. With effortless operation when supporting even the largest glazing options and creating stunning panoramic views through wider openings, the Luminia SC156 is anything but ordinary â&#x20AC;&#x201C; and itâ&#x20AC;&#x2122;s available now, through our exclusive Luminia Select Partner Network. For more expert information, visit aluk.co.uk today. 1119/0068

Experts in Aluminium

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

APEER:

‘STAYING AHEAD OF EXPECTATIONS’ The last decade has seen more development and diversity in doors than at any other time, not only in an ever growing spectrum of styles and finishes but in the functionality and specialist applications as well as materials. A natural result of this is that fabricators and installers are putting as much emphasis on the benefits of a single source for all their door needs as the specification and quality of the products themselves. “Not long ago, many manufacturers and fabricators could get away with a passable spread of traditional and contemporary composites, and, to be honest, there are some that haven’t progressed much since then.” said Apeer Managing Director, Asa McGillian. “Others may think that if one of their customers occasionally wants a fire door or maybe a specialist finish, they can let them look somewhere else and expect them to come back to them for their conventional ranges. The problem is this burdens the installer not only with the wasted time dealing with multiple sources but also the uncertainty of inconsistency as well as the trust built up with one sole supplier.”

finish developed in response to demand for the look of aluminium. This brought to the door market the trend for cross-over products already prevalent in windows, giving the look of the metal on composite or PVC-U. “We could see why consumers and commercial developers were catching onto this so quickly,” said Asa. “It meant they could have the best of both worlds, whether for value engineering in commercial tenders – one of the biggest factors driving the trend – for the additional thermal efficiency or simply for the look itself. With Silka, they can now get the same stunning effect on their doors either to match their windows or as a statement in its own right, and in a range of styles colours and furniture to blend in with any surroundings.

In the field of functionality, Apeer was among the first in the industry to go back to the market with a bi-laterally tested FD30 fire door after the industry’s voluntary moratorium on all composite fire door sales last year. Asa explained: “After the shadow of fire resistance testing was cast on the industry, we were able to bring not only a fully FD30 bilaterally tested door range to the market with our FD30 Isolate range but to follow that with glazed units as well as solid and even with apertures for letterboxes and spyholes.” Asa concluded: “It is no longer enough to offer a few doors with a few styles and functions. The industry has moved on since those days. At Apeer, we have kept on moving to stay ahead of industry expectations and we will keep on moving forward as long as the industry needs us to.” Apeer manufactures the most comprehensive portfolio of composite doors for its Traditional, Contemporary and ultramodern Modo ranges as well as residential and patio doors in its radical Lumi and Lumi2 systems as well as Isolate and Silka, all of which can be seen and ordered via its online Apeer Door Builder facility. www.apeer.co.uk READER ENQUIRY NO: 1119/0069

Apeer saw these changes coming a long time ago and made a commitment to stay ahead of the market by extending its existing strong reputation for consistent quality and service with a one-stop solution for all door needs. This process of evolution and development has never been as active as it has in the last year with the introduction of two major innovations, one to tackle the most technically urgent challenge of the moment and one to lead the most up-to-the-minute aesthetic trend. The most recent was the FIT Show launch of Silka, a remarkable new smooth matt

November 2019 | www.glassnews.co.uk

1119/0070

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ODL EUROPE LAUNCHES NEW ZEEL™ GLAZING CASSETTE ODL Europe has just launched ZEEL™, a new contemporary glazing cassette. Nathan Barr, Managing Director of ODL Europe, said: “ODL Europe has an impressive track record of listening to customer needs and expectations and developing innovations that deliver on them. The new ZEEL™ glazing cassette is the perfect example of this.” ZEEL™ is a sleek, versatile glazing cassette that blends seamlessly into the door allowing the door glass to take centre stage. Nathan commented: “ZEEL™ features the flushprofile design today’s homeowners love. It’s the next generation of glazing cassettes.” As well as an innovative new design, the ZEEL™ cassette features a number of other industry advances. It is the first glazing cassette to feature ODL’s proprietary PC/

ABS blend for increased durability and it comes untreated so it can be stained or painted in any RAL colour to perfectly match the door. It is constructed from FiberMate Plus™, ODL’s recently-developed cassette material that is made with a higher percentage of fibreglass to increase durability and reduce water egress. The new ZEEL™ cassette uses an innovative clip system that eliminates the need for unsightly screws and reduces installation time. This means it is also possible to replace just the glass and frame in the event of damage, rather than the entire door as in the case with other door systems. The ZEEL™ glazing cassette is available now in 7 x 64 size option. Sizes 22 x 36,

8 x 36, 22 x 17 will be available later this year. Designed with glass aperture and door cut out dimensions the ZEEL™ glazing cassette suites perfectly with ODL Europe’s additional glazing cassette range and can be used in conjunction with current established door glass sizes, including the clear and decorative options offered by the company. Nathan concluded: “Today’s homeowners have high expectations. The ZEEL™ cassette gives installers a competitive edge because it offers outstanding aesthetics and durability in one.” For further information on the new ZEEL™ glazing cassette visit www.zeel.odl.com. READER ENQUIRY NO: 1119/0071

DISTINCTION EXTENDS ITS RUSTIC RENOWN RANGE Leading composite door supplier Distinction Doors has expanded its country cottage-themed offering by adding ten new style variations to their existing Rustic Renown Collection. The additions bring the total number of options to fifteen, each featuring the timeless characteristic of vertically grooved panelling. To sample the new products at their best it would be remiss of any home design enthusiast not to experiment with the company’s online door-designer too; whether for simple pleasure, or to showcase just how beautiful the Rustic Renown Diamond in Duck Egg, can look. The entire collection has been uploaded to the interactive software and is simple for both web wandering homeowners, and trade customers, to use.

Sales Manager Andy Grogan talked more about Distinction’s ever expanding product range: “Over recent months we’ve had consistent customer demand to increase the number of grooved boarder slab styles we offer. Despite their traditional appearance, the products suit the entranceways of so many different homes, in both urban and rural settings. The ten new variations are completely brand new and we feel, complement the current five perfectly. There is a mix of traditional and contemporary styled versions, as well as solid doors for maximum privacy.

trade partners to create an image of how these doors will look, so it was vital that we made them available online immediately.

“We alerted our market of the expansion via an email that included a shot of the door-designer; the response has been incredibly positive, with a high intake of customers already asking for the doors. The door-designer is the ideal way for our

We think that this has contributed to the high volume of requests to date.” What trader partners may not know is that Distinction’s marketing team can work with them to wrap bespoke branding around the door-designer software, making it more suitable for individual showrooms. Andy continued: “Our marketing team offers numerous benefits to the industry, and repackaging the door-designer as a general visualisation tool for others to use is just one way of helping to increase lead generation. If homeowners request a quote from the Distinction Doors software, we work with the appropriate trade partners to ensure that orders are geographically met.” www.distinctiondoors.co.uk READER ENQUIRY NO: 1119/0072

CDW SYSTEMS TO MANUFACTURE CROWN AND DUALFRAME DOOR SETS FOLLOWING SAPA: TECHNAL KIT PRODUCTS WITHDRAWAL Following the recent withdrawal of Sapa: Technal’s popular kit products, Gloucesterbased aluminium fabricator CDW Systems is pleased to announce that they can now manufacture fully-fabricated Crown and Dualframe door sets. The respected trade and commercial fabricator, which is part of the East Manor Group, will now offer customers Dualframe and Crown residential doors, Crown sliding folding doors and Crown patio doors – all manufactured from bar-length aluminium. The move is designed to end the uncertainty for installers, ensuring the continued supply of quality door sets with competitive prices and product lead times. Richard Smith, Technical Director at CDW Systems comments: “Following extensive internal trials, we are absolutely delighted

to offer our customers fully fabricated Crown and Dualframe door sets. Whilst it’s unfortunate that Sapa: Technal have withdrawn kit products, we are really pleased that we’ve been able to provide an alternative solution, one which sits at the right price point and also offers high-quality products that customers have come to expect from CDW Systems. “Along with competitive prices and lead times, our new range of fully fabricated doors are available with our comprehensive pre-sales support and technical back-up, ensuring customers are ready and able to meet any project requirement. “Price lists and online order forms will soon be available on our new website (www. cdwsystems.co.uk) and we are already taking orders from our existing and new customers.”

For more information regarding the order forms, pricing structure and product lead times, please contact a member of the CDW team directly on 01452 414853 or email sales@cdwsystems.co.uk. Founded in 1992, CDW Systems has firmly established itself as one of the UK’s leading manufacturers and suppliers of high quality aluminium fenestration products. Supplying both trade and commercial installation companies across the UK, CDW manufacture aluminium windows, doors, shop fronts and curtain wall systems from Sapa: Technal, Reynaers, Aluk and Smart Systems. For more information call CDW Systems on 01452 414853 or email sales@cdwsystems.co.uk.

READER ENQUIRY NO: 1119/0073

November 2019 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

DHF SEMINARS DEMONSTRATE ITS ON-GOING SUPPORT OF FIRE DOOR SAFETY WEEK Door & Hardware Federation (DHF) is demonstrating its continuing support for Fire Door Safety Week by holding a series of free fire door safety seminars.

The national awareness safety campaign, which took place between 23-29 September 2019, was launched in 2013 in response to a legacy of fire door neglect and aims to increase the public’s understanding of the role that fire doors play in protecting life and property. It is led by highprofile organisations such as the British Woodworking Federation (BWF), the BWF Fire Door Alliance (an evolution of the BWF CERTIFIRE Scheme) and the Fire Door Inspection Scheme (FDIS). DHF’s fire door seminars will take place on the mornings of 14th January, 11th February and 17th March next year, and will be presented by the Chair of DHF’s Timber Doorset Group, Fiona Critchley. DHF has been a particularly vocal advocate for third-party certification of manufacture, installation, maintenance and inspection of fire, smoke and security doors, and earlier this year, joined forces with Secured by Design (SBD) and the Fire Industry Association (FIA) to publish a guidance document on flat entrance doorsets: A Guide for Selecting Flat Entrance Doorsets;

A publication for housing associations, landlords, building owners and local authorities in England, which highlights the fundamental issues of fire safety for those selecting fire doorsets. The federation has, since 2014, also partnered with BRE Academy to offer fire door training courses, together, developing three all-inclusive oneday training courses on fire door safety to offer greater clarity on the regulations and standards applying to fire doors. Those attending the fire door seminars will receive a free copy of the guidance document. “We are delighted to continue to support Fire Door Safety Week and hope that our free seminars, which are open to all, will promote awareness and safety, in addition to educating delegates on the pivotal role that fire doors play in protecting lives and property,” says DHF’s Commercial Manager, Patricia SowsberyStevens. “We continue to stress that the use of fire doors, correctly installed and with robust fire door maintenance procedures, are a key part of fire safety and urge those in positions of responsibility to seek the correct training with regards to installation and maintenance.”

“We continue to stress that the use of fire doors, correctly installed and with robust fire door maintenance procedures, are a key part of fire safety and urge those in positions of responsibility to seek the correct training with regards to installation and maintenance.” For further information on booking DHF’s free seminars and for additional information on fire door and shutter training, please visit: https://www. dhfonline.org.uk/training/fire-doors-andshutters-training/17.htm For further information on Fire Door Safety Week, please visit: https://www. firedoorsafetyweek.co.uk/ READER ENQUIRY NO: 1119/0077

UNIQUE MOISTURE BARRIER SYSTEM FROM ENDURANCE The unique Moisture Barrier System (MBS) from Endurance Doors dramatically improves long-term performance and eliminates the damaging issue of water ingress to the foot of a solid timber composite door. Over the years this unique development from Endurance Doors has dramatically reduced

the number of call backs for their installers and consequently, is helping increase the amount of referral sales. The MBS is a blown, recycled PVCu section that is extruded in-house within the Rocal Group and has been specifically designed to be bonded at the base of all of their timber composite doors, prior to edgebanding and the careful bonding of the PVCu CoolSkin. As we face a wet Autumn and subsequently, Winter and Spring, water ingress for composite doors is likely to be a more important issue facing the composite door sector. In addition to the MBS, Endurance Doors have become

“Our solid timber composite door now also benefits from a wet glaze and the taping of all glazing apertures, as we look to make our door technically the best in the sector and that’s why so many customers are making the change to Endurance.” 50

the first company in the sector to both wet glaze and tape all glazing apertures, as they look to make their solid timber composite door virtually water ingress free. Stephen Nadin, managing director of Endurance Doors commented: ‘Given our history in solid core composite doors dating back to 2002, we know about the potential for water ingress into a composite door. Back in 2015 we developed the unique Moisture Barrier System and consequently the number of customer concerns plummeted overnight. He continued: ‘Our solid timber composite door now also benefits from a wet glaze and the taping of all glazing apertures, as we look to make our door technically the best in the sector and that’s why so many customers are making the change to Endurance.’ For further information on the Endurance Solid and Secure composite door range please visit

endurancedoors.co.uk, e-mail sales@endurancedoors.co.uk or call the sales office on 01652 659259.

You can also add to the Twitter following @EnduranceDoors. READER ENQUIRY NO: 1119/0078

November 2019 | www.glassnews.co.uk

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

SO MUCH MORE THAN A ‘SLAB SUPPLIER’ SO MUCH MORE THAN A ‘SLAB SUPPLIER’ In any mature market, where competition is rife and choice is aplenty, there is an increased pressure on companies to excel at understanding customers’ needs, wants and behaviours. Businesses need to innovate to stay ahead of changing customer expectations. The customer experience you provide isn’t just a nice to have, it becomes the main differentiator between you and the competition. Companies focused on delivering a good customer experience above all else, do better than those that don’t. Customers benefit too with more direct contact with their supplier and fewer complaints issued.

TIME TO UP THE ANTE We have certainly witnessed exactly this in the composite door sector. As the market has matured, customer expectations have risen and it’s the companies getting the customer service aspect right, that are winning the market share. It’s no longer enough for composite door suppliers to just be a ‘slab supplier’. Customers now want to be able to access prepping, glazing and painting from a single point of contact in the composite door supply chain. Suppliers will only succeed if they are able to facilitate this changing demand.

THE DOORCO EXPERIENCE At DOORCO, customer experience has always been high on the agenda and we

As the composite door market has matured, so too have customer’s expectations. But what implications does this have for suppliers, what do they need to do to stay ahead of this changing demand. Jayne Sullivan, Operations Director of DOORCO reveals all, including the lengths this leading composite door supplier has gone to, to ensure their customers get what they need.

have adapted our business significantly to stay ahead of changing requirements. We’ve done this by offering choice and investing in our stockholding to ensure we have everything to deliver on time, in full. Reflecting the market’s changing needs, our prepping facility is up 40% on last year, and a third of all prepped doors are now sold with glass. In fact, we have recently enjoyed a record month for the highest number of prepped doors ever.

BESPOKE GLAZING Our bespoke glazing service is now an integral part of our business with customers relying on us for complex orders, to support volume production or to help them with unique glazed door designs. We can achieve this thanks to our huge stockholding and warehousing facility, and our experienced glazing team. The team now consists of five dedicated experts and a senior leader with strong industry experience to drive the prepping/manufacturing department forward with the aim of achieving the highest levels of OTIF deliveries across all products. Our commitment to keeping close to market trends by talking to customers regularly and tracking orders means we know what to stock. When it comes to glass choice, we know our best-selling lines are the Clear, Obscure and Satin ranges so we’ve boosted stock volumes to ensure we can deliver the promises set out in our Customer Charter. In addition

to the 40,000 door blanks, we now hold significant amounts of glass in a variety of permutations. This means our stock glass can be off-the-shelf, glazed or unglazed, and despatched from three days.

A STRONG SUPPLY CHAIN To continue delivering on these promises, we also need to build stable relationships with our suppliers, which is why we have just extended our long-term partnership with Regalead and added new suppliers to our portfolio, including Claytons. This also ensures our glass offering has something for everyone from more standard ranges for the new build or social housing sectors, to highly decorative contemporary choices for retail focused customers. Our strong supply relationships also mean we can introduce new ranges of glass, fast. For example, RegaLead’s new Doorglass Collection 2019, now available with DOORCO doors, or the Dual Aspect range with patented new decorative techniques, that allow for efficient supply of triple glazed or resin

www.glassnews.co.uk | November 2019

bevel options and offer superior finish RAL matches. We are a composite door supplier and always will be. However, as the market continues to evolve, we are fully prepared to continue to adapt our business with the aim of always providing the best customer experience to make our customer’s lives as easy as possible. For more information, visit www.door-co.com. READER ENQUIRY NO: 1119/0079

WHICH DOOR?

TAKING ALUMINA TO THE NEXT LEVEL Innovative systems company Liniar is looking to raise the bar again. Always pushing for continuous improvement, Liniar’s latest update to its aluminium door range Alumina takes the product options to a new level, especially for installers. Already exceptional when it comes to security, appearance and thermal efficiency, the Alumina range of bi-folding doors, flush fit French doors and residential doors is now even faster to fit, thanks to a fully matching optional PVCu bead. Alumina doors span up to 2.5m high, offering wide expanses of glass and slim sightlines in hundreds of warm touch foil finishes or three stunning RAL powdercoated finished, available on the interior and exterior of the door. led finishes could be supplied with PVCu beading, making them faster to fit as well as enhancing thermal efficiency even further. However previously, RAL powder-coated versions of Alumina were supplied with aluminium beading due to the potential colour shade difference between the powder coating and the PVCu bead. Now, thanks to Liniar’s newest technology, when property owners choose to have their Alumina doors supplied with a white RAL

powder-coating finish on either the internal or external face, they also have the option of having them fitted with perfectly matching PVCu beading. The Liniar bead can now be supplied ready-painted with bonding colour, with the same 10 year guarantee – and it’s a game changer for fitters and fabricators.

WHY DOES IT MATTER? Aluminium beading is rigid and much less flexible than its PVCu counterpart. The flexibility of PVCu beading makes it incredibly easy to install with a simple knock into place with a nylon mallet – cutting down on installation time and making the entire fitting process effortless. One of the most obvious differences between the two is the co-extruded bubble gasket included in Liniar’s PVCu beading, meaning that unlike an aluminium bead, installers don’t have to install the gasket separately. This patented technology is perfectly weatherproof and provides an additional level of thermal efficiency when compared to the aluminium bead. It also means no visible wedge gaskets, providing a sleek finish. The bonding process also ensures painted surfaces are less likely to suffer damage than aluminium beading when fitting glazing units, and run-through mitres create a cleaner appearance and slicker joints in the corners too. While the PVCu bead is proving to be popular with Liniar’s fabrication network, Alumina doors can still be installed with an aluminium bead if preferred – the PVCu bead will be included upon request. For further information on the Alumina range, visit alumina.liniar.co.uk - and discover the full Liniar range of windows, doors and conservatories at www.liniar.co.uk. READER ENQUIRY NO: 1119/0080

ODL EUROPE LAUNCH THEIR NEW ONLINE DOOR PORTAL ODL Europe have just launched their new online door portal. The new online ordering system has been designed to add value to a customer’s business. Suzanne Nicholl, Business Development Manager at ODL Europe, comments: “When developing our new door portal, we kept the needs of our customers at the forefront of our mind. The system is easy to use and speeds up the ordering process which will be a benefit for our customers.” The ordering system is straightforward to use. Customers of ODL Europe have a secure login and an easy step by step process when placing their order. Customers select the door type, frame shape, style and colour before adding the dimensions and additional specification, including hardware options. Each door order comes complete with the price and sections and there are options to review and modify orders before placing them so the customer can double check the details before submitting them. Once the quotation has been generated, the customer has the option to place the order. The confirmed order is sent direct to ODL

Europe’s inhouse door prepping facility at their Bootle manufacturing plant before being completed, quality controlled and dispatched to the customer. Overall, the system is quick, simple and intuitive to use so it can add value to a business from the very first time it’s used. Suzanne is also keen to add that the new system is under constant review to ensure they continue to add value. “We encourage our customers to give us feedback so we can ensure the new door portal delivers at every stage of the process. It’s only by listening to customers that we can continue to exceed their expectations.” ODL Europe continually invest in their products and services to ensure they stay ahead of the curve and help support their growing customer base. The new online door portal is another example of the service commitment they continue to deliver. Tel: 0151 933 0299 www.odl.com/europe.htm READER ENQUIRY NO: 1119/0081

APEER SILKA TAKES THE TOP SPOT FOR QUALITERE There was no doubt right from the start where Qualitere Windows was going to put its new Apeer Silka smooth skin door.

Qualitere already had no fewer than 18 Apeer composite doors in its extensive Nottinghamshire showroom, but Martin decided Silka was going to be the star of the show and immediately set to moving his existing top-seller from the prime position to make way for the new Silka door in its flagship Anthracite finish.

“From the second we saw it at the FIT Show we knew it was going straight into our prime spot,” said owner Martin Harris.

Silka, with its smooth skin finish is aimed not only as a price competitive alternative to aluminium but also as a statement in its own right, as well as being a perfect match for Apeer’s radical Lumi and Lumi2 window systems.

“We want people to walk in and straightaway say ‘wow!’ We have always aimed to show homeowners something they can’t get anywhere else and that’s just what Silka can do for us – there really is nothing else like it.”

Martin says the Apeer composite door range has always been a favourite with customers, with many commenting on how much warmer and quieter they are, and

now with the new star of the show, they are expected to attract even more attention. Apeer marketing manager Linda Tomb added: “Silka is getting the same reaction from so many dealers. They all want a real differentiator to catch customers’ attention and that is exactly what Silka gives them.” The range, which is also available to order through Apeer’s online configurator, Doorbuilder, comes in anthracite grey, light grey, black and cream, and includes eight door styles with a choice of six stainless steel and two all glass glazing trims, plus four more bespoke design options. www.apeer.co.uk READER ENQUIRY NO: 1119/0082

November 2019 | www.glassnews.co.uk

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

SENIOR’S NEW SLIMLINE PURE® DOOR SLIDES INTO VIEW Senior Architectural Systems has added further choice to its popular range of aluminium residential patio doors with the launch of the new PURe® SLIDE SL – a slimline version of the company’s patented sliding door which offers some of lowest U-values available. Developed to meet the growing demand for slim profile aluminium systems that offer wider views and maximum daylight, the new PURe® SLIDE SL features a narrow 50mm interlock. Despite boasting an interlock design that is nearly half the width of the standard PURe® SLIDE door, the new PURe® SLIDE SL still offers exceptional thermal efficiency, security and is available in the same large spans and weights Thanks to the innovative design of Senior’s patented PURe® system, which features an expanded polyutherane (PUR) thermal barrier, the new PURe® SLIDE SL aluminium door can achieve U-values as low as 1.08 W/m2K when calculated as a CEN Standard door. As well as remaining compliant with the security requirements of PAS 24 and being fully weather tested, the new slimline sliding door is available in both the popular Inline Slide and Lift & Slide configurations. Further design flexibility is offered through Senior’s in-house powder coating facility, allowing an almost unlimited choice of colours both inside and out. The new PURe® SLIDE SL aluminium door is also available with a choice of chamfered and square beads or a combination of the two. Precision engineered so the sliding door effortlessly glides open, the new door option has, like all of Senior’s products, been expertly developed to be both easy to fabricate and install.

Commenting, Senior’s sales director James Keeling-Heane said: “Our residential product offering continues to go from strength to strength and in response to the growing demand for slimmer sliding doors that offer larger glazed areas and uninterrupted sightlines, we are delighted to add the new PURe® SLIDE SL door to our range. We have made sure that we have plenty of stock already available in our warehouse so our customers can take advantage of this new product offering as soon as possible.” “Of course, the standard PURe® SLIDE Door including the heavy-duty Lift & Slide option will remain available for projects where a more robust or higher traffic option is required. We’re committed to giving our customers what they want, when they want it and with the new PURe® SLIDE SL we are doing just that!”

INTERNAL STEEL SLIDING DOORS COMPLEMENT HIGH-END DESIGN AESTHETIC

The new PURe® SLIDE SL aluminium sliding door is the latest option to be added to Senior’s patented low U-value PURe® range, which also includes the popular PURe® FOLD doors and a variety of window options including traditional casement and tilt and turn as well as reversable, overswing and parallel push option. The stylish PURe® doors also perfectly compliment Senior’s slimline Ali VU aluminium window which has been specifically developed for use in the domestic residential sector. Further information is available via Senior’s website or by contacting the company’s regionally based team of technical sales advisors. Please visit www.seniorarchitecturalsystems.co.uk or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook. READER ENQUIRY NO: 1119/0083

Saving space while providing a contemporary industrial aesthetic, internal steel sliding doors from Steel Window Association members provide solidity without being visually overpowering.

installed into the door.

The W20 single glazed profiles ensure good sight lines from one area to another, compared to potentially chunky proportions required with timber or aluminium, while allowing maximum light transmission. The slender and robust steel frames are often divided into small panes for aesthetic reasons and are ideally suited to high-end, design-led residential and commercial schemes.

Members of the Steel Window Association offer a UK wide service for the repair and replacement of various types of old metal windows, doors and screens, as well as being able to manufacture new fenestration which fully meets the requirements of the Building Regulations. Choosing an SWA member to manufacture and install your steel windows and doors ensures that you are receiving the highest standard of fabrication, installation and customer service.

Bespoke internal steel sliding doors provide considerable design flexibility and may be employed as pocket doors or surface-mounted to slide back across a wall. The doors can be of any size and are hung from a high quality, heavy duty track system so door thresholds are unnecessary, resulting in an uninterrupted finished floor level. Recessed handle plates are normally

www.glassnews.co.uk | November 2019

Excellent durability is assured as the doors can be hot-dip galvanised and factory-finished. To achieve the required look, a high quality polyester powder coat may be applied in any RAL colour or, alternatively, an industrial raw steel finish can be provided that shows up the details of the manufacturing process, including the welded joints. This is achieved either through a clear powder coating or with the application of a high quality factory applied lacquer.

For further information on the Steel Window Association, please visit www.steel-window-association.co.uk or call 020 8543 2841. READER ENQUIRY NO: 1119/0084

G19 AWARDS

The UK’s Leading Glass & Glazing Newspaper

KÖMMERLING IS A G19 AWARDS FINALIST EPWIN WINDOW SYSTEMS CONFIRMED FINALISTS IN After a strong multifaceted marketing campaign under the #ComeAlong mantra, KÖMMERLING have been nominated as one of the finalists in the hotly contested Promotional Campaign of the Year category, at the illustrious G19 Awards. The business has already won the award for Best Creative in the FIT 2019 Marketing Campaign Awards earlier this year for the #ComeAlong campaign, which has continued

throughout the year harnessing PR, advertising, video, social media and through on-site promotions. KÖMMERLING has also been nominated in the National Fenestration Awards 2019 in the Systems Company category, thanks to a year in which the brand has been catapulted into the industry limelight and are currently the rising stars of the PVCu Systems sector. Gareth Jones, managing director of profine UK and the KÖMMERLING brand

commented: ‘We’re thrilled to be nominated as a finalist in the G19 Awards for our promotional campaign that’s still running and generating strong business enquiries. We’ve had a wonderful year with many new business wins and importantly a number of customers have shown strong growth too. He continued: ‘I look forward to celebrating the very best in our industry on finals night on the 29th November 2019 with our industry peers and good luck to everyone that’s been nominated.’

FOUR G AWARD 2019 NOMINATIONS

Epwin Window Systems have been confirmed finalists in four G Award 2019 nominations. It has been shortlisted in the New Product of the Year category, the Promotional Campaign of the Year category and twice in the Commercial Project of the Year category.

for Stellar, its innovative new aluminium window and door system. It was designed from the ground up specifically for the retail and light commercial sectors and offers unique features that enable fabricators and installers to tap into the recent resurgence of the aluminium sector.

Gerald Allen, Marketing Manager at Epwin Window Systems, said: “The G Awards celebrate excellence in the window industry so we are delighted to have received these nominations. They reflect the hard work of our in-house teams and fabrication and installation partners.”

There is also a nomination in the Promotional Campaign of the Year for Stellar. The powerful, attention-grabbing campaign was based around the theme of space and the launch of a new star performer.

The systems house has been nominated in the New Product of the Year category

Look out for the KÖMMERLING #ComeAlong campaign on Twitter @kommerling_uk and for all other information visit www.kommerling.co.uk, e-mail enquiries@profinegroup.com or call 01543 444900.

The G Awards are the industry’s premier event for the glass and glazing industry. The winners will be announced the G19 Awards Presentation & Gala Dinner on Friday 29 November at the prestigious London Hilton on Park Lane. Tel: 0845 340 3968 www.epwinwindowsystems.co.uk

READER ENQUIRY NO: 1119/0085

SUSTAINABILITY AWARD NOMINATION FOR LINIAR With a continued focus on making a difference in the local community and ensuring that its impact on the environment is a positive one, leading PVCu systems company Liniar is delighted to announce it’s been shortlisted for the Sustainability Initiative of the Year at the G Awards 2019 under its trading company HL Plastics!

“The G Awards are one of the most prestigious awards for the fenestration industry and to be listed as a finalist is one of the highest honours,” comments Liniar’s Marketing Director Sue Davenport. “Liniar’s environmental and recycling initiatives are embedded in the culture of the business, including the achievement of ISO 14001 accreditation and ongoing investment in site and facilities. Our CO² savings equate to hundreds of thousands of tonnes and we’re 63% ahead of target on our Specific Energy Consumption. “We didn’t begin these changes to be named as a finalist – but it’s great to receive the recognition. Having been recycling inhouse for more than 25 years, we’re proud of our zero operational waste record – and we’re delighted the fenestration industry is becoming increasingly environmentally conscious. It’s one of our goals to ensure the construction industry continues to view PVCu as a sustainable solution.” In addition to shrinking its own carbon footprint, Liniar’s design team has always strived for the creation of the most energy efficient windows and doors as possible. The EnergyPlus90 90mm system is the UK’s first PVCu window system to achieve Passive House certification, and the latest flush sash

Finally, the systems house has been nominated twice in the Commercial Project of the Year category which showcase the design excellence of their products.

READER ENQUIRY NO: 1119/0086

“Having been recycling in-house for more than 25 years, we’re proud of our zero operational waste record – and we’re delighted the fenestration industry is becoming increasingly environmentally conscious.” Resurgence achieves U-values as low as 0.8, thanks to its double rebate – all helping to reduce energy consumption around the nation.

PLOT TWIST! Being shortlisted is excellent, but in a twist of fate, Liniar is up against one of its customers for the G Award! One of Liniar’s fellow finalists happens to be its newest commercial fabricator in Scotland, CMS Window Systems. CMS is well-known for excellence in manufacturing as well as PVCu recycling and has a great environmental record itself. With headquarters located in a cutting-edge facility in Cumbernauld, CMS fabricates high quality, energy efficient Liniar windows and ensures end-of-life windows are recycled into new products instead of going to landfill – ensuring a fully closed loop system. Liniar has a well-earned reputation for putting customers first – so the whole team will be awaiting the outcome with bated

breath. As they say… may the best man win! Whoever lifts the award on the night, it’s a win-win for the environment. Learn more about the innovative works of CMS Window Systems at www.cmswindows.com. Discover the Liniar difference and view the full range of eco-friendly, energy efficient products by visiting www.liniar.co.uk. READER ENQUIRY NO: 1119/0087

November 2019 | www.glassnews.co.uk

TRADE NEWS

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Why choose Fenestra Build to promote your business? OUR DATABASE

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Through our online portals we receive enquiries from the end user, which are passed onto our advertisers.

RESPONSE LEVELS All of our press releases have the amount of views clearly shown on each website post, so you can check it at any time to see how many people have read your story.

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SIMPLE AND FUNCTIONAL Our FlipBook format is designed to be simple to read online, and includes the option to click through and enquire, making it easier for people to get in touch.

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INDUSTRY AWARDS

The UK’s Leading Glass & Glazing Newspaper

VBH FINALIST IN 7 AWARDS! VBH (GB) is celebrating seven award nominations this autumn. The leading hardware manufacturer has been shortlisted for three awards at the G-Awards 2019 and for The National Fenestration Awards (NFAs), and makes the shortlist in the Medway Business Awards too! For the G-Awards, VBH is a finalist again for Component Supplier of The Year – which they won in 2018 – and also for Customer Care Initiative and Unsung Hero with Goods In Team Leader, Lee Pollard. Lee has worked with VBH for 34 years, making him one of the longest serving staff members at the company.

The National Fenestration Awards (NFAs) sees VBH nominated for Best Hardware Company and shortlisted in two people categories - Young Person and Social Networker of the Year – both with Area Sales Manager for the North West Tyler Shutts. Voting continues until Friday, 11th October at: www.fenestrationawards.co.uk/ nfa19/ Finally, VBH’s strong service and support culture led to the company reaching the finals in the Medway Business Awards. Judges visited the Gillingham HQ earlier in September to review the business. Simon Monks, Managing Director at VBH says: “I’m extremely proud of my team’s achievements and continuing dedication in customer care and support, with initiatives such as Csat scoring questionnaires for customers, and our Technical Team on standby for systems houses, fabricators and installers to help with any queries. These nominations are down to our fantastic staff and the brilliant culture in our business. It’s a privilege to be recognised in these nominations, and we’re keeping our fingers firmly crossed for some wins!” For more information on VBH, visit www.vbhgb.com and follow @VBHGB.

VBH House in Gillingham, Kent

READER ENQUIRY NO: 1119/0089

MORLEY CELEBRATES DOUBLE AWARD WIN It’s a double celebration for Morley Glass & Glazing this month as the business has been announced as the winner of two categories at the 2019 National Fenestration Awards. The business came out on top against two other companies to win the Integral Blinds Company category and was also revealed as the winner of the IGU Manufacturer award for the third consecutive year, this year sharing the accolade with Clayton Glass. The open platform NFAs are unique to the industry as winners are decided completely by the public. Organisers of the awards have revealed that 5565 individual votes were registered between September 4th and October 11th, the most ever recorded in their six-year history. Morley MD Ian Short comments: “We really feel as though every year gets better and better for our business, and 2019 has certainly been no exception. This year saw us hit a million metres of glass milestone with Saint-Gobain Glass, and we also had a fantastic outing as exhibitor at the FIT Show back in May. “Most recently, we were proud to report an annual growth in turnover of 22%, and we’ve achieved all this without ever having to compromise on offering our industryleading lead-time of 10 days from 11am any

Friday and while continuing to regularly manufacture over 2500 blinds every week!” As always, the business has also upheld its commitment to supporting a number of worthy causes through the community, including recently hosting The Rotary Club of Roundhay’s inaugural petanque tournament, which raised £2,513 for three local hospices. All the winners in the 26 categories in the National Fenestration Awards will be invited to a special Winners Event held by the award organisers in the New Year. Find out more about Morley Glass & Glazing at www.morleyglass.co.uk. READER ENQUIRY NO: 1119/0090

NFA CELEBRATION FOR ANOTHER

PURPLEX UP FOR AGENCY KÖMMERLING AWARD OF THE YEAR AWARD AGAIN

Having already won the award for Best Creative Marketing Campaign at the FIT Show 2019 for their #ComeAlong campaign which continues to run, KÖMMERLING have now been voted as Systems Company 2019 in the National Fenestrations Awards.

With 30.52% of the vote, it was an eagerly contested category in an industry awards event where 350 nominations were submitted and 5,565 votes cast across

26 different categories. It’s also a reflection of the change in approach by KÖMMERLING in the UK, who have become the current rising stars of the PVCu systems sector, after a year in which there’s been significant investment in the brand.

Gareth Jones, managing director of profine UK and the KÖMMERLING brand enthused: ‘I was genuinely thrilled when the results came out on the Thursday evening and I have to thank

all those that voted for us in a fiercely contested category. This, I believe, is a reflection of how far we have come over the last 12 months as a business and reflects the efforts of our loyal staff and the support of our great customers.

He continued: ‘We now looking to build on our brand credentials with a new installer campaign and a number of events which are already being planned for 2020. But in the meantime, I would like to congratulate all the other award winners and finalists.’ Look out for the KÖMMERLING #ComeAlong campaign on Twitter @kommerling_ uk and for all other information visit www. kommerling.co.uk, e-mail enquiries@profine-group. com or call 01543 444900. READER ENQUIRY NO: 1119/0091

Purplex have wowed the judges at the Construction Marketing Awards once again to make the final shortlist for Agency of the Year. And it will be the fourth time the full-service marketing agency has been nominated for the award. According to the judges, entries across the board this year were even better than last and Purplex’s consistent delivery of results for clients and ability to meet specific client objectives impressed.

“We’re delighted to get nominated for Agency of the Year for a fourth time and it’s a testament to the hard work my team have put in over the last year,” said Andrew Scott, Managing Director of Purplex. “We have got many of our clients nominated for awards in the last 12 months, with a number going on to be award winners, so it’s great to be up for one ourselves.” The awards will take place at a glittering Gala Dinner Presentation on Thursday, November 28 at the

Hilton London Bankside which will be hosted by South African comedian Loyiso Gola. Purplex Marketing was founded in 2004 by Andrew Scott, who has acquired, built and sold several successful businesses in the industry, including manufacturers, distributors and retail businesses. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe. For more information, visit www. purplexmarketing.com or call 01934 808132.

READER ENQUIRY NO: 1119/0092

November 2019 | www.glassnews.co.uk

INDUSTRY AWARDS

MRA SHORTLISTED FOR 9 CONSTRUCTION MARKETING AWARDS Full-service agency MRA Marketing has been shortlisted for nine awards in this year’s prestigious Construction Marketing Awards (CMA). The 2019 competition is particularly fierce, with the judges describing it as a “bigger and better crowd of entries than previous years.” Using a combination of strategic marketing, research, creative, and digital, MRA Marketing helps companies in the construction sector to grow and achieve their objectives. This year’s nominations reflect MRA’s success across a number of different categories, including: Strategic Planning & Management; Best Use of Advertising; Best Big Budget (£50K+) Campaign; Best Use of Press & PR; and Best Use of Research & Insight – for results achieved with industry leaders VBH (GB),

Managing Director Lucia Di Stazio says: “We’ve been entering the CMAs for over 15 years, and over this time we have won 18 awards and been shortlisted a total of 43 times. Being successful again in the face of stiff competition is testament to our continuing hard work and determination to help our customers succeed and excel in their markets. It’s fantastic recognition for our team, who work tirelessly to go the extra mile for our customers and achieve the best results for their business.” Winners will be announced at a blacktie ceremony on 28th November in London. “We always have a fantastic time on the night itself,” adds Lucia. “It’s a great opportunity to let our hair down and celebrate our achievements with our customers.”

For more information visit www.mra-marketing.com. READER ENQUIRY NO: 1119/0093

FREEFOAM SHORTLISTED FOR CONSTRUCTION MARKETING AWARD Leading roofline manufacturer Freefoam has reached the finals of this year’s Construction Marketing Awards (CMAs) with its highly successful ‘Helping Customers Grow’ campaign. Freefoam’s integrated campaign was devised and implemented by MRA Marketing working in close partnership with digital specialist Mind Made and with Freefoam. Combining tightly synchronised PR, advertising, social media, video and direct marketing, the campaign has been shortlisted for Strategic Planning and Management in recognition of its powerful impact on Freefoam’s customer engagement and sales. Commenting on the nomination, Freefoam Commercial Director Colin St John said: “Our campaign illustrates the effect of our

complete supply chain working effectively together to grow. It’s rare to see this in any sector, but our stockists, installers and housebuilders have seen the power of many working closely together for the good of all. The ‘Helping Customers Grow’ campaign has given Freefoam customers a mouthpiece to explain in their own words how we support them. We’ve been delighted with the response so it’s great to get formal recognition too. Fingers crossed for November!” The CMAs showcase creativity, innovation and marketing excellence in the construction sector. These prestigious awards are endorsed by the Chartered Institute of Marketing (CIM) Construction Interest Group and take place on Thursday 28th November at Hilton London Bankside. Visit www.cmawards.co.uk for more information. Find out more about Freefoam by calling 01604 591110, visiting www.freefoam.com and following @freefoam.

Freefoam is a finalist in this year’s Construction Marketing Awards

www.glassnews.co.uk | November 2019

GLAZERITE CHAIRMAN GETS ON HIS BIKE FOR CHARITY

Deceuninck and Freefoam; and in wider construction with the Builders Merchants Building Index (BMBI), Imperial Bricks, Fibo UK, Lakes and Hanson.

View the full CMA 2018 Shortlist at http:// www.cmawards.co.uk/2019-shortlist/

MRA shortlisted for 9 awards at the Construction Marketing Awards 2019

CHARITY NEWS

READER ENQUIRY NO: 1119/0094

John Hewitt, Chairman of the Glazerite UK Group Ltd, has rallied a 12-strong group of friends and family to take part in a mammoth cycle ride in memory of his late daughter, Kelly. The challenge will see the team - nicknamed Kelly’s Heroes - cycle the arduous 1000-mile route from John O’Groats to Land’s End next summer.

“A group of us decided to do something in memory of Kelly so that we could raise as much money as possible for the charity.”

Some of Glazerite’s customers and good friends of John will be joining him for the ride, including Pete Mew of West Midlandsbased Mews Windows and Glyn Pepper of Snowdon Homes.

Kelly’s Heroes plan to start training for the ride in November. Pete Mew says: “We’re fully expecting intense pain and stress and we know that the training will be hard, let alone the actual ride. But it will be worth it if we can raise as much as possible in Kelly’s memory and hopefully help many others who find themselves in a similar position.”

John’s daughter Kelly died aged 24 last December following a battle with depression. After her death, John set up a registered charity, We Mind & Kelly Matters, which is geared at raising awareness of mental health and supporting those struggling with it, as well as fundraising for mental health charities like MIND. In its first six months alone, We Mind & Kelly Matters has seen an amazing amount of support from across the fenestration industry and so far this year, installers and suppliers associated with Glazerite have already helped to raise over £20,000 for the charity. John explains: “Kelly took her own life having suffered from anxiety and depression in the months leading up to her passing. Prior to that Kelly had always been a happy and cheerful girl and a very much loved daughter, sister and friend. However,

her mental health deteriorated very quickly, and her death has left us all completely devasted. “A group of us decided to do something in memory of Kelly so that we could raise as much money as possible for the charity. We also want to raise awareness of Kelly’s story so people can better understand the impact depression and anxiety can have, and hopefully learn from it. Depression is a silent killer, and you never really know what someone is going through inside.”

The team leaves John O’Groats on 16th August 2020 and aims to reach the Cornish landmark within 13 days. They hope to raise £50,000 to add to the £20,000 We Mind & Kelly Matters has raised so far this year thanks to the help of the Independent Network, Glazerite’s customers and a number of events arranged by Kelly’s family and friends. To find out more about the team and the ride, visit www.wemindandkellymatters. co.uk/kellys-heroes To sponsor Kelly’s Heroes, visit: https:// uk.virginmoneygiving.com/JohnHewitt1 READER ENQUIRY NO: 1119/0095

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

TRADESMITH OFFERS HAND-FORGED IRONMONGERY BY FROM THE ANVIL Hailsham-based trade fabricator Tradesmith has added a new, premium range by specialist ironmonger ‘From the Anvil’ to its extensive hardware collection. Tradesmith offers the widest choice of hardware from any trade fabricator in the South East, sourced from suppliers including greenteQ, Ultion, Sweet, Romatapola from the Residence Collection, Traditional Window Fittings and Ingenious Locks. The latest addition includes hand-forged matching handles, knockers and more in a variety of finishes suitable for period properties through to high-end contemporary new builds. Tradesmith MD Mark Hutchinson comments: “From the Anvil’s quintessentially beautiful, handmade

hardware really allows installers to stand out from the crowd. The new range even includes hand-forged items for true character. Traditional methods of shaping the base metal, using fire and an anvil, means that each piece is a work of art; unique, but also offering strength, security and durability that match the highest specifications.” Tom Underhill, Managing Director of From The Anvil, comments: “I am excited to be working with Tradesmith. Being familyowned and concentrating on manufacturing high quality products are some of the many similarities between our businesses. “The UPVC window and door market has changed a great deal in the last five years, with a shift towards colour foils, flush profiles and timber look products. Higher quality hardware can change the whole aesthetics of these products, adding an important profit margin for installers. Our comprehensive selection of solid brass and mild steel handmade ironmongery complements the extensive colour range Tradesmith offers and is another impressive selling tool for its customer base.” Mark adds: “Good quality hardware often makes the sale. Premium quality hardware such as From The Anvil appeals to ‘the Haves’ – the mortgage-free over-55s who have the money to improve their homes, and the time to research the look they want. It’s a lucrative, growing market, with good margins for those who can offer the right products and service. Our hardware collection gives installers the pick of the crop.” Call 01323 849123 for more details on the new ‘From the Anvil’ range, or follow @ TradesmithLtd to see some of the products on offer! Tel: 01323 849123 - www.tradesmith.info

From the Anvil on display in Tradesmith showroom

READER ENQUIRY NO: 1119/0096

INTELLIGENT INVESTMENT BY UAP

UAP LTD ACQUIRES INTELLIGENT HARDWARE BUSINESS UAP Limited has continued to expand its solutions capability by acquiring Yorkshire-based internal door hardware company, Intelligent Hardware. This is an important addition to the UAP portfolio as it strives to become the UK’s foremost supplier of hardware. The acquisition adds an enviable range of hardware for internal doors, including Round Rose handles to the UAP product offering. This creates undeniable crossselling opportunities

between UAP and Intelligent Hardware, benefitting door manufacturers, fabricators and specifiers. This purchase marks the start of a series of planned acquisitions by the Manchester-based hardware specialist, with a second and third already under negotiation. Acquisition is a key part of the UAP strategy, supported by significant private equity funding from Maven Capital Partners, following the

“My decision last year was done to not only protect the future of my family but also protect and grow the interests of UAP, and a significant part of that is the support to acquire new businesses. Given the delicate state of the market we are prepared for speculative opportunities that may arise.”

management buyout of UAP Limited in September 2018. David Jennings, CEO of UAP Limited says: “My decision last year was done to not only protect the future of my family but also protect and grow the interests of UAP, and a significant part of that is the support to acquire new businesses. Given the delicate state of the market we are prepared for speculative opportunities that may arise. Intelligent Hardware is a valuable addition as they have a fantastic brand and reputation.” UAP Limited is actively encouraging any company that is finding the market difficult to consider joining the UAP group of companies. Tel: 0161 796 7268 www.uapcorporate.com READER ENQUIRY NO: 1119/0097

DHF’S GROWING TEAM WELCOMES TWO NEW MEMBERS DHF (Door & Hardware Federation) has announced it has welcomed two new members of staff to the team. Craig Wilde joined DHF’s proactive group of employees in July as the new Membership Manager. With more than 10 years' experience in business-to-business projects and customer service across a range of sectors, Craig is perfectly placed to take DHF’s every-growing membership to even greater levels. His responsibilities will include overseeing the customer service process of retention, and recruitment of members, in addition to progressing the CRM system used. Craig is joined by new Training & Compliance Officer, Steve Hill, who has more than 30 years’ experience in the

industry. Steve has worked for a variety of organisations that are current DHF members and has represented past employers at various DHF group meetings. Therefore, he had an excellent knowledge of DHF’s training offering, benefits and services ahead of taking up his new post. Renowned for delivering outstanding levels of training, this is one of the areas for which DHF has become most known. Over the past 12 months, almost 800 people have been trained by DHF, with more than 550 candidates attending the two-day safety diploma courses and more than 220 trainees opting for the one-day safety training certificate. More than 2500 individuals have now completed at least one of DHF’s safety training courses, whether a diploma or

certificate course. Training continues to be the backbone of DHF’s operations. Both Craig and Steve join a flourishing team at the federation which is enjoying another highly successful year. Members have swelled to more than 500 with more than 60 joining DHF this year alone. The high-profile organisation continues to prioritise its members – and its employees - with 15 employees and six consultants driving DHF’s objectives. “We are delighted to welcome both Craig and Steve to DHF and look forward to benefiting from their knowledge and experience,” says Commercial Manager, Patricia Sowsbery-Stevens. “By creating a new membership position and placing a further staff member into our training function, DHF continues to highlight the

importance of these particular areas of the business. 2019 has been another exceptional year for DHF across all areas of the federation and we are confident that, with Craig and Steve on board, we will continue to grow successfully and maintain our position as the UK’s foremost trade association in the areas that we serve.” www.dhfonline.org.uk READER ENQUIRY NO: 1119/0098

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Smart, security, clever, compliant, suited, stylish, tested, and tested again, proven, quality, reliable, value, excellence, award winning, advanced, technology, bespoke, original, design, friends, leaders, established, trusted, knowledgable, progressive, experts, partners, together, UK, Ireland, Nordics, Baltics. Hardware, service & advice wherever you may be. Choose Mila.

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YALE PARTNERSHIP CONFIRMS

CARL F GROUPCO’S PREMIER POSITION

In July this year, Carl F Groupco partnered with Yale to supply the leading lock manufacturer’s full product range. The announcement was the latest in a series of developments by Carl F Groupco that maintained the company’s position at the forefront of the UK’s Fenestration hardware market. Commenting on the importance of the partnership with one of the biggest brands in the lock industry, Carl F Groupco’s Managing Director John Crittenden said: “This is a strategic move for Carl F Groupco and we are excited to be working closely with Yale as this will result in the introduction of new products, future product developments and testing, which will ensure continued advancements for our customers.

“The Yale brand has instant consumer recognition along with excellent product and security guarantees. This is a great fit with Carl F Groupco’s philosophy of supplying secure fittings backed by strong warranties that our customers can trust. “The fact that Yale products are designed for the UK market and the majority are developed and manufactured in Britain resonates with many of our customers and supports our On Time in Full delivery ethos.” The relationship between Carl F Groupco and Yale has been strong for many years with the established hardware distributor supplying various Yale ranges.

HIGH PERFORMING PRODUCTS A long-standing product line featured in Carl F Groupco’s catalogue is the Defender Friction stay which, providing latest building regulations are met, can be fitted for emergency exit applications. The high performing friction stay achieves enhanced weather sealing by means of an extended enclosed end cap and asymmetric location system for reliable weather sealing to BS6375-1. Other Yale products that Carl F Groupco has offered for a number of years are the window and door furniture ranges previously produced under the Trojan brand. The full range of window and door products is supplied, with the PAS 24 accredited hardware being particularly successful including the Sparta 2* TS 007 handle and the Unicorn TS 008 letterplate.

In 2017, Carl F Groupco added Yale’s Conexis L1 Smart Keyless Locking Handle to its SmartSecure offer. Ideally suited to retrofit installations, the addition to the company’s portfolio enhanced the company’s range of Smart options and increased its Smart Tech offer. New markets for SmartSecure, the company’s electronic door locking and access control brand, were opened up as any 92mm PZ door lock can easily be upgraded to incorporate the system, whether retrofit or a new door. Since the new partnership has been established between the two brands, new additions to Carl F Groupco’s range include Yale’s patio door lock. Employing high performance bi-directional locking technology, the anti-slam lock – which is designed for sliding doors, is offered with six hooks with the option of shootbolt locking for enhanced security. Another recent addition for Carl F Groupco customers is Yale’s Lockmaster AutoEngage Multipoint door lock. Developed to complement contemporary and heritage door styles, the automatic multi-point

lock mechanism instantly engages security latches from independent trigger points as the door closes - removing the need to lift the handle. Yale’s new Lockmaster 21 has also been added to Carl F Groupco’s catalogue of over 7,000 product lines. Celebrating 21 years since the launch of the Lockmaster, the new product is Yale’s latest advancement to its established Lockmaster multipoint door lock range. The Lockmaster’s signature hook and pin unit has been positioned within 100mm of the pre-compression rollers which aids security testing. Additionally, the centre case has been strengthened to protect against latest break in methods and precompression rollers engage slightly ahead of the security locking points to ensure smooth engagement and reliable locking. The faceplate of the door lock is manufactured from stainless steel which improves durability and aesthetics while enabling Yale to improve their manufacturing process and reduce the carbon footprint. As with all Lockmaster door locks, the new product is British built including metal pressing, die casting, injection moulding and assembly which are all carried out at Yale’s UK headquarters.

CLOSE RELATIONS Confirming the significance of Carl F Groupco supplying the full Yale range, Paul Atkinson Sales & Marketing Director for Yale said: “We are delighted to welcome Carl F Groupco as a major stockist of Yale Hardware. The relationship has been strong for many years with Carl F Groupco stocking Defender Friction stays and various Yale ranges. With our acquisition of Trojan Hardware the relationship has become much closer and more strategic: this development means that Carl F Groupco has the ability to sell the full Yale range with full utilisation of our guarantees and brand.” With a legacy dating back over seven decades, Carl F Groupco is partnered with leading hardware manufacturers including Cotswold, FUHR, Glazpart, Greenwood, Hoppe, Kenrick, MACO, Roto, Strand, Siegenia and now Yale. www.carlfgroupco.co.uk www.yaledws.co.uk

Yale’s Conexis L1 Smart Keyless Locking Handle expanded Carl F Groupco’s Smart Tech offer

Yale’s new Lockmaster 21 has been added to Carl F Groupco’s catalogue

READER ENQUIRY NO: 1119/0100

November 2019 | www.glassnews.co.uk

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Â£3 million stock to support 98% OTIF

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Peterborough Head Office:

Cumbernauld Depot:

Carl F Groupco contact information:

Carl F Groupco Limited Culley Court Orton Southgate Peterborough Peterborough Head Office: PE2 6WA

Carl F Groupco Limited 33 Deerdykes View Westfield Industrial Estate Cumbernauld Cumbernauld Depot: G68 9HN

sales@carlfgroupco.co.uk Carl F Groupco www.carlfgroupco.co.uk contact information:

Carl F Groupco Limited t 01733 393330 Culley Court f 01733 393336 Orton Southgate Peterborough PE2 6WA

Carl F Groupco Limited t 01236 721557 33 Deerdykes View f 01236 721568 Westfield Industrial Estate Cumbernauld G68 9HN

t 01733 393330 f 01733 393336

t 01236 721557 f 01236 721568

sales@carlfgroupco.co.uk www.carlfgroupco.co.uk

DOOR HARDWARE EXPERT

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ERA’S PRODUCT DEVELOPMENT COLLABORATION WITH SOLIDOR ERA, the security expert, is continually investing in product development. Much of this is of course market-led, and from time to time fabricators and installers request very specific product development collaboration in order to future-proof their business and to be able to differentiate themselves effectively from their competitors. A great example of this type of collaborative product development is a project recently completed by ERA for Solidor, the manufacturer and supplier of composite doors. Fitted and installed by a nationwide network of approved installers, the extensive Solidor range of doors is widely admired for its stunning design and unparalleled security. So when Solidor asked ERA to come up with some new hardware it was clearly vital that both form and function would be equally important. ERA developed two new colours for Solidor in the course of the project: Heritage Black and Pewter. The new colours are intended for three door handles, two door knockers, a letter plate and a door knob. Additionally, ERA came up with an enhanced door hinge featuring a cover held in place by means of a clip. Solidor had been sourcing a hinge whose cover had been screwed into position, and the new product now offers the company the improved aesthetics of clean lines and colour-matching with other hardware used. The third part of the project involved the development of a new heritage style Pull in all of ERA’s Fab&Fix colours. A key part of the collaboration between ERA and Solidor involved the use of 3D printing in order to enable all concerned to see exactly how products would look right from the early design stage. The 3D models

produced were painted so that both teams could see clearly the effect that the colours used in the production process would have. Once the 3D models had been approved ERA then developed the requisite tools and tool samples to facilitate production. Pierre Mifsud, Solidor’s Technical Director said: “We have been very pleased with the service we have received from ERA in this product development project. It was fascinating to visit the company’s UKAS-accredited test lab in order to ensure that the products were going to perform correctly, which was especially important in the case of the new hinge. It was great that ERA’s 3D printing was able to show us how much product consistency we were going to be able to secure.“ One of the great outcomes of ERA’s move to brand new purpose-built premises on the i54 business park just outside Wolverhampton last year was the fact that the design and development departments were brought together under one roof. The new 135,625 sq ft site is now home to the company’s state-of-the-art research and product development hub, design team, test facilities as well as manufacturing, warehousing and training facilities. Having the teams together not only facilitates great collaboration amongst them but also with fabrictor and installer customers too, as has been borne out by the results of the project just completed with Solidor. Visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or email info@eraeverywhere.com. READER ENQUIRY NO: 1119/0102

ORIGIN GLOBAL USE ULTION WXM TO MAKE SUPER STRONG SECURE DOORS Origin Global are well-known for making bespoke doors from premium grade aluminium, offering a flawless finish which is guaranteed for twenty years. Brisant-Secure’s lock, Ultion WXM, is a 3 Star PLUS lock, including additional molybdenum, the alloy stronger than iron and the strength in these core materials makes for a super strong door. Bringing Ultion and Origin together offers the customer the highest level of home security. Based in the UK, both Origin and Brisant offer a product that has the coveted Secured by Design endorsement. Whether the customer is looking for a French door, corner, slider, bi-fold or front door, Origin creates the doors to the customer’s specific design, size, colour, scheme and finish. Aluminium offers versatility, as its strength means it can allow for better sight lines and stay looking fresh for many years. Keeping the homeowner at the heart of decision-making process is central to Origin’s and Brisant’s principles. They are both owner run businesses, meaning the companies can respond quickly to customer needs. Ultion WXM has purposefully been created as the lock that is at the top of its game for quality, durability and performance. Surviving under duress is the key reason a homeowner chooses a lock. It has to resist

every burglar attack. Research has shown that over 85% of door buyers say security is the most important factor when buying a door and they’re prepared to pay for high performance and build quality. Ben Brocklesby, sales and marketing director of Origin Global said, “Origin is a family run business, so we know that security of our home is key. This new partnership between Brisant and ourselves offers our customers the some of the most secure doors on the market.” Nick Dutton, CEO of Brisant-Secure added, “Brisant keeps the customer at the heart of its innovation and design and Ultion WXM is leading the way in providing security against snapping, drilling and picking beyond the 3 Star standard.” The partnership between these two power houses offers homeowners top performing security with a top performing door. For further information on Origin Global and to see their new TV advert please visit origin-global.com. For all other enquiries on the Brisant-Secure product range visit brisant-secure.com, e-mail sales@brisant-secure.com or call 01924 410200. You can also follow them on Twitter @BrisantSecure, @UltionLock @ sweethardware and @LockLockSecure. READER ENQUIRY NO: 1119/0103

SUCCESS FOR FULLEX ELECTRONIC LOCK AT MLA EXPO 2019 As one of the most recognised lock brands in the domestic and commercial market, Fullex was pleased to unveil its latest development – an electronic locking system, at this year’s MLA Expo at The International Centre, Telford (4-6th October).

National sales director for UAP, Barry Halpin says: “The show was a success. We received positive feedback on the Fullex brand, with one locksmith saying that the products were too good, never breaking down, and that he didn’t come across them for repair!

The exhibition presented a valuable opportunity to gauge the market’s response to the prototype electronic lock, before its launch in January 2020. Aimed at standard multi-point locks requiring a lifting motion to lock the door, it is designed for new doors and retro-fitting into existing ones.

“The undoubted star of the show was the prototype electronic lock. Visitors and existing customers loved its simplicity and were impressed with the amount of access options that will be available in the future. The uPVC Universal Repair Lock also went down very well, with many commenting on

the design and build quality coupled with the extremely competitive price point.” Fullex also launched its new Direct Fix Double Door Lock, based on the respected Crimebeater 220 Pro lock, at the master locksmith exhibition. Designed to fit directly into the edges of an over-rebated timber or composite double door set, the double door lock has a 10-year guarantee and is Secured by Design approved. T: 0161 796 7268 - www.fullex-locks.com READER ENQUIRY NO: 1119/0104

November 2019 | www.glassnews.co.uk

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TRADE NEWS

1119/0105

www.glassnews.co.uk | November 2019

DOOR HARDWARE EXPERT

The UK’s Leading Glass & Glazing Newspaper

CARL F GROUPCO:

AHEAD OF THE CURVE – SMART AND SECURE Carl F Groupco - developers of SmartSecure the electronic door locking and access control brand – highlights the capabilities of the FUHR 881 door lock to successfully combine Smart technology with highly effective security. The hardware distributor confirms that the fully motorised multipoint lock, which is at the heart of SmartSecure, provides secure locking each and every time a door is closed. Commenting on the security assurances offered by FUHR’s 881 lock and the SmartSecure solution, Carl F Groupco’s Technical Manager John Mitchell said:“As you would expect from a leading German door lock manufacturer with 160 years’ experience, the FUHR 881 is rigorously designed to ensure it is fail-safe in the event of a fire via a panic function and fail-secure if there is a power cut as the door remains locked. It only registers as locked when closed and all locking points are effectively engaged. With the 881, the door is locked every time it is closed, therefore, if the door is shut it is secure. “Addressing concerns triggered by research that suggests a proportion

OFFER WITH YALE RAPIDE LOCK Polyframe has furthered its alliance with leading security brand Yale with the announcement that the Yale Rapide lock – one of the strongest and highest performing window locks on the market – is now available across Polyframe’s entire range of PVCu windows. The development means that installers and homeowners can now upgrade their hardware specification to Yale’s Rapide lock on any of the five window systems fabricated by Polyframe and qualify for Polyframe’s homeowner guarantee – the ‘Polyframe Protection Promise’.

Customer confidence is offered with SmartSecure featuring the FUHR 881 electromechanical multipoint lock

of home break-ins are via unlocked doors, if the lock doesn’t engage properly an alarm sounds. The status of a door can also be monitored using the SmartConnect App: only when the door is closed and all locking points are engaged, does the system report a secure door. “To some Smart tech might be in its infancy, but Carl F Groupco and our manufacturer partners for SmartSecure are ahead of the curve – the result is established credentials backed by advanced and proven technology that address

“To some Smart tech might be in its infancy, but Carl F Groupco and our manufacturer partners for SmartSecure are ahead of the curve – the result is established credentials backed by advanced and proven technology that address any security concerns.” 64

POLYFRAME STRENGTHENS

any security concerns." Carl F Groupco’s SmartSecure brand, which features the FUHR 881 door lock, comprises the Smart phone and tablet based app SmartConnect. Additionally, SmartTouch is a SmartSecure option that operates simply by touching a sensor - all that is needed is a small active transponder in the vicinity of the door. Radio-based access control systems are also available including a radio keypad, transponder and fingerprint scanner for keyless biometric access control. All of the access control offered by SmartSecure features rolling code technology to prevent replay attacks.

Richard Lee, PVCu category director at Polyframe, says: “The Polyframe ethos is all about delivering the very best for installers and homeowners with the broadest choice of PVCu profiles, a market leading homeowner security guarantee and trusted hardware. Yale is a brand that’s recognised by 98% of consumers and we’re delighted to partner with them to bring this exceptional locking system on board for our customers. “Providing unbeatable security and weather performance, we feel the Rapide is the best window lock on the market and, together with our Polyframe Protection Promise, it delivers complete peace of mind for the homeowner. We are the only fabricator to offer such an impressive package and we’re proud to be driving the industry forward with developments like this that add value to our trade customers and give them an advantage within the marketplace.” The Yale Rapide is the only window lock in the UK to engage along the full keep length, making it the strongest, safest and highest performing window lock on the market. Made from aluminium, it is built to withstand sustained forces of over 4,000 newtons. The Rapide has been independently tested to far exceed the British security standard PAS24:2016 and is Secured by Design approved.

www.smartsecure.co.uk www.carlfgroupco.co.uk

“We are the only fabricator to offer such an impressive package and we’re proud to be driving the industry forward with developments like this that add value to our trade customers and give them an advantage within the marketplace.” It features a unique fully retractable lock, which allows it to sit flush within the Eurogroove for a sleek and discreet appearance. The Yale Rapide is available as a premier specification on any of the of five marketleading profiles (REHAU, VEKA, Halo, Duraflex and Eurocell) from Polyframe. Polyframe launched its Polyframe Protection Promise (PPP) guarantee earlier this year. Backed by leading household brand Yale, it is the best homeowner security guarantee, offering up to £6,500 of cover in the event of a break-in. PPP entitles homeowners to £2,000 compensation, up to £2,000 towards their home insurance excess, up to £2,000 towards repairs or replacements and a refund of up to £500 on call-out fees on Yale approved hardware configurations that meet PAS 24:2016 or Secured by Design. Polyframe is dedicated to helping all customers make the most of their PVCu business. With a choice of profiles from one supplier, unrivalled marketing support, dedicated account managers and the market leading security guarantee, installers can rapidly increase their quote to sales conversion rates and achieve sustainable growth. For further information about the Yale Rapide window lock and the Polyframe Protection Promise, contact 01453 707272 or visit www.polyframe.co.uk. Polyframe is part of Customade Group, which operates nationwide and employs 1100 people in multiple manufacturing sites across the UK. The group also includes REAL Aluminium (aluminium), Atlas Glazed Roof Solutions (glazed roofs), Virtuoso Doors (composite and PVCu door panels), Hourglass Seal (sealed glass units), Stevenswood Trade Centre (trade counters) and Fineline Aluminium (specialist glazing).

Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure READER ENQUIRY NO: 1119/0106

READER ENQUIRY NO: 1119/0107

November 2019 | www.glassnews.co.uk

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DOOR HARDWARE EXPERT

CARL F GROUPCO:

A PROGRESSIVE PATH IN TESTING TIMES Against a backdrop of challenging market conditions, Carl F Groupco reports high spec hardware sales growth for 2019. Despite the industry and country-wide uncertainty that has underpinned the year, the distributor has experienced expansion in the aluminium window and door sector, particularly with high specification doors, bi-folds and high rise windows resulting in strong demand for supporting hardware including tilt & turn and reversible gearing. Aesthetic and style preferences for aluminium, along with the release of some major public sector contracts, are considered by Carl F Groupco to be key factors contributing to growing demand, and this is predicted as a trend set to continue in 2020. The third anniversary of SmartSecure was celebrated in 2019: the electronic door locking and Smart access control brand launched in 2016 put Carl F Groupco ahead of the game for Smart Tech in the hardware sector. Increasing demand for the company’s keyless technology has most notably been experienced in design led applications and the Social Housing and Housing Association sectors. Commenting on the past year and looking to the year ahead, Carl F Groupco’s Managing Director John Crittenden says: “Brexit has had a major impact on all businesses, resulting in uncertainty that has impacted the UK industry’s ability to plan for the future. Volatile exchange rates along

Growth is reported by Carl F Groupco for high spec hardware

with the cost of raw materials and freight have meant prices fluctuate dramatically – this has particularly affected the hardware sector as most products are purchased in US Dollars or Euros. “But it hasn’t been all doom and gloom as witnessed with high spec sales and it is important to pay tribute to our workforce at our UK distribution centre in Peterborough, at our Cumbernauld facility in Scotland and our staff who operate nationwide in the field. Without exception, everyone has unwavering commitment to our OTIF delivery focus.” Carl F Groupco also extends thanks to its manufacturing partners for their continuing support and to all of its customers for their valued business for both its hardware lines and the Carl F direct online tools and ancillary products catalogue. www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure

Degrees above the rest

READER ENQUIRY NO: 1119/0108

VBH EXPANDS GREENTEQ RANGE WITH NEW NUMERALS AND LETTERS ‘Hardware Company of 2019’ at the National Fenestration Awards supplier, VBH GB, adds more choice to its own-brand greenteQ Suite with new Kappa numerals and letters, available in numbers 0-9 and letters A-D. Stylish and hardwearing, the new door furniture is made from corrosion-resistant stainless steel and comes in a choice of 10 finishes, including contemporary brushed stainless steel and the new Enduro Steel and Antique Black, to complement all door

styles. At 3” high, the numerals are clearly visible but don’t dominate or detract from decorative features on the door. VBH Managing Director Simon Monks says: “We’re constantly innovating and expanding our greenteQ suite to give VBH customers an edge over their competitors. Our new Kappa numerals and letters are another great addition to the range. They come in an impressive choice to suit both contemporary and traditional doors, and are backed by our 10-year corrosion and mechanical guarantee for extra peace of mind. Each set comes in a sealed bag with colour-matched fixings to make ordering and installation as simple as possible.” The greenteQ Suite is a growing family of innovative window and door furniture, colour-matched for a seamless and integrated look. To find out more about the full suite call 01634 263300, visit www.vbhgb.com and follow @vbhgreenteq.

The greenteQ numerals and letters range

www.glassnews.co.uk | November 2019

READER ENQUIRY NO: 1119/0109

Visit www.uapcorporate.com/chilli for hot news

1119/0110

DOOR HARDWARE EXPERT

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FAKE OR FULLEX

Ian Southall, technical sales consultant for Fullex discusses the rising trend and associated risks of selling, purchasing and installing counterfeit hardware products.

Fullex is an established and respected lock brand, renowned for its emphasis on security. These counterfeit goods are not made to the same standards as genuine Fullex products. As a result they do not offer the same level of performance, security, protection and quality. To sell and buy these fake locks puts security at risk. While resellers of these fraudulent goods will be dealt with, it proves there is a way to go in educating buyers about the importance of purchasing and installing a genuine branded locking system. If there’s no market for these goods then that causes the supply chain to break down.

A recent report found that more than half of British consumers have bought a counterfeit product online in the last year, with a quarter doing so knowingly. While the most common counterfeit goods in the UK are consumer goods, including watches, sunglasses and mobile phone accessories, there is a growing trend for fake products entering the fenestration industry. It’s not unheard of for trade products to be imitated but it’s largely been items directed at consumers e.g. garden tools. But a new trend is emerging. From recent experience, hardware has become a target for fraudsters.

Ian Southall, Technical Sales Consultant, Fullex

GENUINE FULLEX

When exhibiting at the Master Locksmith Association (MLA) Expo 2019 in October, we were incredibly disappointed to learn that some companies are selling counterfeit Fullex centre cases and aligning them to the brand through a blatant use of the Fullex logo.

The only way to ensure that the product is not a fake is to look for the genuine Fullex logo stamp on the lock case. All genuine Fullex cases now come in fully-branded boxes for easy identification and protection. It is also worth bearing in mind that use of the Fullex logo is not permitted without written approval from UAP Limited (Fullex parent company).

WHY FULLEX? We are a leading manufacturer of highsecurity multi-point locking systems for composite, timber, PVCu, steel and aluminium doors systems. Our brand has evolved over 30 years. We have three decades of brand heritage, customer loyalty and awareness in the marketplace. We help door manufacturers build better, more secure doors. We invest in our products, through testing, development and continuous improvement. Fraudsters understand this and use this to their advantage – ultimately, trading on our name.

SECURITY MATTERS Fullex has always been known as a ‘belt and braces’ brand. The company grew from a demand for a secure patio door lock. Originally, Fullex manufactured aluminium windows and patio doors. It wasn’t until 1980 that Fullex launched its multi-point patio door lock. Former Fullex chairman, Don Fullard couldn’t find a lock good enough for his patio door sets so he decided to produce one himself. And the rest, as they say, is history – the locks took over, laying the foundations for almost forty years of success. Fullex launched the first UK manufactured multi-point locking system in 1986 and this was quickly followed by the SL 16 Multibolt which was one of the leading locks of the late 1980s and early 90s, even breaking into the demanding American market.

Don valued security beyond any other product feature. He taught us all. We never wanted to jeopardise the security levels which often meant we were less competitive.

SECURED BY DESIGN As a company, we wanted to improve security right across the industry; we wanted to raise the bar. It was then that we began working with the team behind Secured by Design (SBD). We met with Jon Cole, now chief operating officer for Police Crime Prevention Initiatives, and Gary Fisher in the days when they were trying to set up SBD, in around 1989. Through our involvement, we had the honour of being the very first company to join Secured by Design in 1999, when SBD developed a product-based police accreditation scheme. In the early days there were just a handful of members but this has grown to more than 800 SBD member companies producing more than 7,000 crime prevention products across a wide range of industry sectors. This year we are celebrating 20 years as a SBD member company. Today, all our products are Secured by Design and PAS 24 approved.

TAKING A STAND Security remains at the heart of our business. That is why we are taking a stand against counterfeit goods. They not only compromise everything that Fullex stands for but they compromise public safety. So, if you see a product purporting to be Fullex and it looks too good to be true – namely, priced far cheaper than any other Fullex product (even on the same online shop or retailer), then think twice. Is the saving really worth the risk? For peace of mind we are working on a quickcheck identification process for legitimate Fullex distributors. In the meantime, please report any suspicious activity relating to our products by contacting the customer service team on 0161 796 7268 or email sales@fullex-locks.com. READER ENQUIRY NO: 1119/0111

November 2019 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

HOW WINDOW WARE ARE BRINGING RISK-FREE, AFFORDABLE SMART TECH TO THE MASS MARKET

SUPPLY THE DEMAND

WINDOW WARE CELEBRATES SUCCESSFUL 20-YEAR PARTNERSHIP WITH MACO

With smart tech predicted to be the next sensation in the home improvement sector, Richard Bryant, Commercial Director at Window Ware talks about the initial success of the new Kubu range of smart door locks. The glass and glazing sector has certainly seen its fair share of new trends, movements and product development over the past 40 years. Whether it’s the uPVC boom of the 80s or more recent trends like aluminium, timber-effect or flush sash windows, the industry has witnessed a number of exciting new products heralded as the ‘next big thing’ over the years. At the recent Glazing Summit, which Window Ware was proud to sponsor, more than 75 per cent of delegates believed that smart technology might just be the latest ‘next big thing’. It’s a logical conclusion, especially when you consider how the smart homes movement has gathered pace over the last few years, with practical innovations like smart energy meters, smart doorbells and smart heating. It makes sense that smart locking doors and windows will be next on the wish lists of savvy homeowners. Indeed, we have already seen key brands and product manufacturers lead the way in meeting this emerging need; take Yale for instance, with their Conexis L1 smart door lock, which is available from Window Ware. There was also much buzz surrounding smart tech at this year’s FIT Show. This is great news for the growing number of smart-centric homeowners, but it’s important that product developers don’t let their imaginations run wild. Delegates at the Glazing Summit

Richard Bryant Commercial Director

agreed that if smart tech is going to be fully adopted, it has to be affordable. Fabricators will be first-in-line to offer innovative and valuable products to their customers, but not if it’s too costly or too complex to offer as standard. Avantis International clearly had this in mind when they launched the Kubu smart lock at this year’s FIT Show. With Kubu, you don’t have to drastically alter your manufacturing process, make large investments, or recruit an additional IT team to add smart capability to your door sets. This smart tech is specifically designed to provide an intelligent yet affordable solution – music to the ears of ambitious fabricators. To that end, the Kubu smart lock needs no special electrical wiring or cable routing. Kubu is designed to fit into a standard machine-routed prep for easy integration, and the smart module is battery-powered and fitted by the homeowner in minutes once the door is installed. What’s more, adding this in-built ‘smart potential’ will cost the fabricator less than £3 extra per door. Better still, it can be implemented without the burden of offering continued support. Once the door is fitted, the homeowner

Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk www.glassnews.co.uk | November 2019

purchases and installs the Kubu smart module, and consults the Kubu support team should they have any technical queries. Best of all, fabricators and installers are safe in the knowledge that Kubu is built on the successful platform of the Avantis multi-point door lock (also available at Window Ware). We’re incredibly proud to be a Kubu launch partner alongside major fabricators like Emplas, Dekko and Nationwide Windows. Six months on from the launch at FIT, we’ve seen an incredible response towards Kubu from forward-thinking fabricators and progressive installers looking to elevate their product offering with stress-free smart technology. In reality, Kubu has been a great addition for Window Ware, helping to strengthen our fantastic range of quality branded window and door hardware, factory tools, fixings and consumables. As demand for this new technology continues to grow among consumers, we are in no doubt that a solution like Kubu will continue to be a valuable commodity. READER ENQUIRY NO: 1119/0112

The team at Window Ware, the awardwinning independent hardware distributor, are celebrating the 20th anniversary of their successful supply partnership with key brand partner MACO. Window Ware’s relationship with the respected hardware manufacturer began by supplying their renowned tiltand-turn gearing. Since then, the Bedfordshire-based firm has gone on to become a key distribution partner for MACO, supplying well-over 100 different hardware solutions to fabricators across the country. Their comprehensive MACO offering includes everything from screws, keeps, strikers and hinge protectors, to handles, gearboxes and complete tilt-and-turn kits. The most popular picks include the MK1 shootbolt range, espagnolette bars and of course, tilt-andturn gearing – products which demonstrate MACO’s 70 years of hardware expertise. Sam Nuckey, Managing Director of Window Ware comments: “We are absolutely thrilled to be recognising and celebrating our special partnership with MACO as we reach our 20th year together. Two decades on and MACO continues to play an important and valuable role in our product offering, and we’re incredibly proud to be closely associated with such a professional and well-respected brand.

“In such a fast-paced and ever-changing industry like ours, it can be hard to achieve such longevity. However, this fantastic milestone demonstrates that it is possible, especially with our shared values and our commitment to championing our brand partners and their products. We thank MACO for the incredible faith and trust they have shown us over the past two decades, and we look forward to more success over the coming years.” Kevin Whiting, Managing Director of MACO adds: “We’re absolutely delighted to celebrate 20 fantastic years with the Window Ware team. There’s always a risk associated with entrusting your brand with another company, but that’s certainly not the case with Window Ware. “Across two decades, Window Ware has successfully built and maintained their own distinct identity whilst staying true to the MACO ethos. Their technical and sales support, top-level performance and reliable stock holding not only helps fulfil our customers’ needs but maintains the exceptionally high service standards that we all strive for. It is these highperforming service levels which distinguish Window Ware in the fenestration market. “Window Ware has been a fantastic ambassador for MACO and our product range and we can only see that continuing in the months and years to come.” For more information call Window Ware on 01234 242724 or visit www.windowware.co.uk. READER ENQUIRY NO: 1119/0113

COLOURED PRODUCTS

The UK’s Leading Glass & Glazing Newspaper

A TOUCH OF COLOUR VEKA UK’s Marketing Director Dawn Stockell discusses the industry’s un-dimming demand for colour, and how VEKA has gone a step further with an ultramatt finish that feels as good as it looks. Research tells us that – when it comes to investing in home improvements – homeowners are highly motivated by performance. The driving force in contacting an installer to replace windows and doors is likely to be practical or financial; i.e. my room is too draughty, my heating bills are too high, I’m spending too much time and energy on maintenance. A Which? consumer survey about double glazing states that 51% of people surveyed bought it to make their home warmer, and 44% to reduce their energy bills. But when it comes to which new frames to choose, the final decision is more likely to be based on aesthetics. We know from our own sales figures that colour continues to play a major role. Across the industry, we’re seeing continued growth in the demand for coloured product. Ontrend colour combinations and realistic woodgrain effects let consumers inject personality into the exterior of their properties, and installers that can provide sought after shades with swift turnarounds will find they are well positioned to take advantage of this market. Laminated profile makes up 40% of VEKA Group

“It is highly scratch resistant, has antifingerprint properties and is also extremely resistant to UV light, extreme weather conditions and harsh chemicals.” 68

sales and 50% of VEKA Vertical Sliders now feature colours from our Variations collection. We’ve seen the colour trend grow across residential, commercial and public sectors and we are investing millions in the manufacture of laminated profile, to continue providing the best product and service in the industry. A large proportion of the £5M invested in the VEKA UK plant last year was focussed on the lamination department, including the purchase of a dedicated lamination building which grew the existing 380,000 sq ft site by a further 40,000 sq ft. Aside from colour alone, the ‘finish’ of a frame can also make or break a sale. Demand is evident for

the ‘Grand Designs’ look of aluminium, but with a smaller price tag wherever possible. Our brand new ultramatt SPECTRAL finish, unveiled at this year’s FIT Show has already received high praise and proven to be a valuable sales tool for our customers to add to their portfolio. SPECTRAL uses next generation surface technology to create an extraordinary finish that simply cannot be matched by any other matt PVCu surface on the market. Bradley Scott Windows’ MD Andy Farrington said that SPECTRAL was a major deciding factor in the decision to switch profile suppliers after 20 years, and the company had already received an order for a

full house of SPECTRAL frames in just the first few weeks with VEKA UK. Apparently the Aztec Windows team were pricing jobs using SPECTRAL swatches the day after we launched it at the FIT Show, and Rugby Double Glazing’s Simon Wade said that sophisticated colours and finishes like SPECTRAL are “the future of our business”. Tradesmith was quick to add SPECTRAL to the company’s Hailsham showroom, with MD Mark Hutchinson hailing it “a real attention grabber” It’s no surprise then that SPECTRAL was soon shortlisted for ‘New Product of the Year’ at the G19 Awards.

VEKA UK’s Marketing Director Dawn Stockell

Available in Graphite Black, Anthracite Grey, Platinum Grey and Umbra Grey, SPECTRAL is unlike anything else in the industry and is exclusive to VEKA Group within the PVCu profile industry. It uses ground-breaking technology to create an ultrasmooth, ultramatt finish with unrivalled performance benefits. Having identified a trend towards smooth finishes that emulate aluminium, VEKA invested in R&D to develop a new, highly durable matt surface finish to appeal to changing customer needs. It is highly scratch resistant, has antifingerprint properties and is also extremely resistant to UV light, extreme weather conditions and harsh chemicals. Dirt can be wiped away with ease, for a product that stays beautiful for longer. By absorbing rather than reflecting light, SPECTRAL offers a denser, richer quality of colour, and because it is velvet to the touch, it feels just as good as it looks. Along with commercial customers and specifiers, SPECTRAL meets the demands of increasingly design-savvy homeowners. Resources like Instagram, Twitter and Pinterest

host millions of images of #HomeImprovements and #HomeInspo which continue to inspire and encourage discerning customers to demand excellence in aesthetics and product design, with flawless finishes. High end colour options, especially from stock, and sophisticated finishes like SPECTRAL (with perfectly colour-matched solid panels available) are an ideal way for installers to gain an edge over the competition and take advantage of such as area of growth in an otherwise fairly flat market. VEKA UK is proud to be part of the family-owned global VEKA Group, which celebrates 50 years in business this year and provides the world’s most specified systems. SPECTRAL is yet another VEKA product to illustrate how we continue to lead the industry, invest in UK manufacturing, and innovate with systems that can’t be matched. Whether or not SPECTRAL claims the G19 Award in November, this innovative product is already winning favour, winning fans and winning valuable contracts for our customers. READER ENQUIRY NO: 1119/0114

November 2019 | www.glassnews.co.uk

COLOURED PRODUCTS

The UK’s Leading Glass & Glazing Newspaper

RENOLIT EXOFOL PX CLAYSTONE

HY-SPEC® 25 - NOW SEAL BETTER IN COLOUR! HY-SPEC® 25 was launched earlier this year at the FIT Show to great acclaim, as a next generation hybrid sealant for the installation of windows and doors. With a new in-line tinting facility for Hodgson Sealants in Hull, the company is now making this defining new product in white, black, grey, anthracite grey and brown and there’s even a new product video to support the launch. There are a number of notable differences in this next generation hybrid sealant in that it is paintable, UV stable, suitable for interior or exterior use, can be applied in damp conditions and is permanently elastic. HY-

The

TRUGRAIN EMBOSS ADDS NEW DEGREE OF REALISM

SPEC® 25 is more flexible than typical silicone sealants, is solvent free and for installers it also provides a class-leading shelf life of 18 months and at a strong price point for such a product innovation. This latest development is one of a number of new product launches this year, as Hodgson Sealants seeks to become the sealant supplier of choice for installers and specialist sealant applicators, looking for a UK partner with firm roots in British manufacturing. Gary Thomas, commercial director commented: ‘HY-SPEC® 25 is a

The

genuine game changer for the sealant sector and yet another product innovation from our facility in Beverley, East Yorkshire. We’ve made this available in five colours initially which we’ve carefully colour matched, including an accurate RAL 7016 for anthracite grey.’

renovations or commercial applications. Importantly, Claystone is enhanced by the addition of TruGrain – a new fine detailed wood style emboss which adds a dynamic nuance of realism to finished fenestration products.

RENOLIT EXOFOL PX Claystone is an exciting new development for exterior grade films. The soft clay colour is inherently sophisticated and a particularly versatile neutral shade for new build, period

Claystone is an original pale sandy fawn colour with a greyish undertone. The full beauty of the finished product results from the exceptionally detailed TruGrain emboss. TruGrain contains fine linear woodgrain pores cleverly interspersed by none planking cathedrals giving movement and variety which accumulate in to a low gloss soft touch surface finish. Produced in the RENOLIT EXOFOL PX grade of exterior films this product is launched with a warranty of up 15 years depending on global geographic climatic region.

To find out more view their latest product video on the home page at Hodgson Sealants at www.hodgsonsealants.com. For further information call 01482 868321 or follow them on Twitter @HodgsonSealants. READER ENQUIRY NO: 1119/0115

Order samples on line at renolit-exterior/renolitexterior-sample-ordering or by email directly to marketing.rcl@renolit.com. READER ENQUIRY NO: 1119/0116

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COLD CALLING

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DANNY WILLIAMS

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter...

We have been fitting windows, doors and a few conservatories for around 20 years and thought I had seen some ups and downs in trade but business is a struggle at the moment though we are still making money. I want to know is it the market or do I need to rethink what we are doing? LT Northants Well LT, it may actually be both of those and a few other things too. But it’s difficult to tell you what you might be doing wrong without a visit (Northamptonshire is within the limits of Danny’s commercial reach!). However, if you have been going for 20 years and have enjoyed a nice living out of it, from what you were saying I rather suspect that you have been Brexited, just like the rest of us.

perspective, it’s not setting the world alight either. What has saved us, once again, is the negative of house sales dropping through the floor and the old pillar of the home improvement industry, Improve Not Move, kicking in.

As I write, those shambolic, traitorous monkeys in Westminster that are supposed to be running this country have just said ‘yes’ to Boris’s latest effort but have then shafted the deal by saying there isn’t enough time to discuss it. Which in itself would be fair if it hadn’t taken so long to get this close. Frankly I don’t think anyone gives a flying any more. Get us out and we can sort the details afterwards.

What none of us knows is what trade would have been like on an even footing because, frankly, when was the last time that we were…? I believe that a number of factors are helping our industry, one or two of which you could affect your business positively: the first is Improve Not Move of course; but another in my view, is the renaissance in the scope and quality of products that we now offer as an industry. And this is something that you should consider, having looked briefly at your website (another way you can boost things, by the way!).

How does that answer your question? Well only time will tell if we will be better or worse off out of the EU. But what I do know is that the dithering has cost me – and I suspect you – a lot of money. To be honest though trade during these three and a half years since ‘the vote’ has stood up remarkably well, though to put that in

Some months have beaten our budget forecasts whilst others have dropped well below. But the problem is we cannot see a pattern. Overall I believe that we will be around the same as last year though our sales are also being held up by some positive actions on our part, including a sales drive guided by a clearer strategy and supported by additions to our sales force. These have contributed to some nice customer gains from people that seem to have come over to us because they like our attitude, our product portfolio and, actually, after a bit of a Palace Revolution at Pioneer Towers, a seriously improved service offer. I hate to think how our figures would have been had we not done this…

Your aluminium offer is pretty sparse LT. Either expand the range of products you offer from your current supplier, or look at the sparkling new systems available from

“I believe that a number of factors are helping our industry, one or two of which you could affect your business positively: the first is Improve Not Move of course; but another in my view, is the renaissance in the scope and quality of products that we now offer as an industry.” some very good alternatives. Resi doors…. if you have the colours and styles available from your current supplier then where are they? The level of customisation available is extraordinary now at keen prices and quick turnaround, even for custom orders. You sell a few connies but the styles you show on your website are pretty standard and uninspiring. Why not up your game and start the ball rolling with some photos on your website of inspiring designs, even if the pictures are supplied by the systems house. And look at additional products such as roof and floor lights and some of these big, large sliders as well as the bifolds you feature. Sliders NEVER go away and there are some beauties out there. By the time you read this of course, everything will have changed and yet, actually, it will amount to nothing with everything on hold at least until the end of January. But some of the things I have talked about here will stand you well whatever the market conditions. Stick with it LT: you’re doing just fine.

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

UNIVERSITY AND TV ARCHITECT JOIN FORCES TO DEVELOP NEW HOMES OF THE FUTURE The ways that homes are designed and built in the future could be completely transformed, thanks to a new project between Northumbria University, Newcastle and the renowned architect, TV presenter and campaigner George Clarke. The University has signed an agreement with Clarke’s charity, the Ministry of Building Innovation and Education (MOBIE), to work together to drive innovation in designing and delivering homes for the future. The partnership was officially announced during the UK Construction Week event at Birmingham NEC. MOBIE was founded by Clarke in 2017 to promote innovation in the design and delivery of homes through education and the charity currently works with a number of schools, colleges and universities. However, this is the first time that MOBIE has focussed on embedding research and innovation into businesses. The new MOBIE Northumbria Homes for the Future Innovation Centre will help businesses involved in the design and delivery of homes access the latest in research and innovation at Northumbria University to drive the transformation of the sector. The centre will investigate new methods of construction, design, offsite manufacture, digital competencies and materials with the aim of making house building a more efficient and precise process. It will provide greater quality control, using the latest technologies, all while ensuring the needs of residents and communities are met. Over the next three years, Northumbria will offer a total of 15 co-funded PhD studentships to work with industry partners through the centre. The University will jointly fund the studentships, meaning businesses will invest roughly £10,000 per year for each of the three years. Following initial discussions with experts from Northumbria, who will work with the partners to develop a bespoke research project addressing the needs of the business, a PhD student will then be appointed to work exclusively on that project for three years, whilst pursuing their studies. This will equip them with vital new knowledge, skills and business acumen, creating a new generation to advance the homes of the future. To find out more about opportunities to get involved with the MOBIE Northumbria Homes for the Future Innovation Centre, please visit www.northumbria.ac.uk/mobie READER ENQUIRY NO: 1119/0118

November 2019 | www.glassnews.co.uk

TRADE NEWS

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CAREERS & QUALIFICATIONS IN FENESTRATION

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SPONSORED BY GQA AND BUILDING OUR SKILLS GQA Qualifications is the only issuer of CSCS cards for the Glass and Fenestration industries. Building Our Skills is a strategic campaign designed to help bridge the growing skills gap in the Fenestration Industry

NEW APPOINTMENTS

LUCIE MILLER JOINS APEER AS SOUTHERN REGIONAL SALES MANAGER

ERA APPOINTS FOSTER-SHAH AS CUSTOMER SUPPORT MANAGER

Ballymena based Apeer have brought fresh expertise into the fold with Lucie Miller recently appointed as Southern Regional Sales Manager. Responsible for the Kent to Dorset south coast quarter, Lucie joins as the company looks to further promote its comprehensive Apeer door and Lumi window ranges across the region.

ERA, the UK’s leading home security specialist, has appointed Sumier FosterShah as Customer Support Manager for Smartware.

Lucie’s move comes partly following redundancy from a three-year stint at Truedor, but more importantly for her new employer, under healthy recommendation from a customer. Lucie’s infectious, down to earth personality epitomises the concept that

people buy from people, something she prides her personal success on. As a stalwart of sales, Lucie’s previous experience sits within glazing, high end kitchen supplies and lighting. Already impressed at the attention to detail proffered to Apeer’s quality control systems, Lucie talked further about what she hopes to achieve in the coming months: “I really like the products, and the company’s ‘can do’ attitude, with an ambition to be a one stop shop for everything our trade customers need,” Lucie explained. “I’m good at selling, and for me, maintaining relationships to keep those sales up is one of the most enjoyable elements of the job.

“My focus will be on bringing an awareness of the variety of products we have, to new and existing customers, ensuring that we match products to people as best we can. “Everyone is incredibly warm and welcoming, Apeer has a lovely environment. It seems as though people stay at Apeer for a long time, so I’m really looking forward to a lengthy career here.” www.apeer.co.uk READER ENQUIRY NO: 1119/0120

Heading up a six-strong team of smartware experts, Sumier, who has over 20 years’ experience in delivering excellent customer service with high profile organisations such as Centrica, O2, Vodaphone, Talk Talk and Argos, provides exceptional aftercare to ERA’s smartware customers. Sumier said, ‘The goal for my team is to deal with any smartware queries quickly and efficiently to a very high standard and to ensure that our customers are happy. Communication is the key for us, so we like to develop good working relationships with our customers. ‘My role also encompasses delivering our Smartware Installer Training Programme, that ERA has developed specifically for locksmiths and other trades people who want to feel more confident with their own customers when installing our innovative smartware products.’

Will Butler, Group Marketing & Innovation Director said, ‘Along with a passion for excellent customer service, Sumier brings a wealth of practical experience and dedication to the role. I am confident that, with Sumier’s contribution, our customers will greatly benefit from the work of the Smartware Support Team and in fact, we are already seeing some very positive reviews from installer’s via feedback, who feel supported by ERA if they have any issues or difficult questions from their own customers.’ For further information on ERA’s wide range of security products, including its innovative smart home security suite, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or by emailing info@eraeverywhere.com. READER ENQUIRY NO: 1119/0121

1119/0122

November 2019 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENTS

SENIOR WELCOMES NEW NATIONAL SALES MANAGER

NEW APPOINTMENT AT HAFFNER MURAT Leading machinery supplier Haffner Murat Ltd has further strengthened its sales management team with the appointment of Chris Curran in the position of Technical Sales Manager.

Aluminium fenestration solutions provider Senior Architectural Systems has strengthened its technical sales team with the appointment of Steve Kendrick to the role of national sales manager. Steve has nearly a decade of experience working in the glass and glazing sector and is a familiar face to many, having previously worked with some of the biggest names in the industry. In his new role overseeing Senior’s regionally-based team of technical sales managers, Steve will help support and develop relationships with new and existing customers across the UK working in both the commercial and domestic markets. Commenting on his new appointment, Steve said: “I’m thrilled to have joined Senior at what is such an exciting stage in the company’s growth. With an enviable portfolio of completed contracts in the commercial sector, Senior is increasing its share of the domestic residential market thanks to the launch of the new Ali aluminium doors and windows and this is one area that I am particularly looking forward to developing. I believe that Senior has one of the strongest product offerings available and with more new innovations in the pipeline, there is huge potential for new business opportunities for both ourselves and our customer base.”

CAREERS & QUALIFICATIONS IN FENESTRATION

James Keeling-Heane, Senior’s sales director, added: “Steve brings with him a wealth of expertise that will be a great benefit to our own regional sales team but more importantly, to our trade and commercial fabricators and installers. We are always looking to identify new ways to fulfil our commitment of giving our customers what they want, when the want it and with Steve on board, we are in a stronger position than ever to deliver this.” With an extensive range of aluminium doors, windows and curtain walling systems that has been developed to be both easy to fabricate and install, Senior also offers its customers a number of support services from product training and technical advice to help with estimates, quotations and marketing. For more information about Senior, visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook. READER ENQUIRY NO: 1119/0123

Chris joins the team from Camden Frames and speaking on his appointment he said: “Haffner Murat is a forward-thinking company that holds a superb reputation for delivering quality machinery and supporting fabricators with expert manufacturing advice. I witnessed this expertise first hand during my time at Camden Frames and I was consistently impressed with the knowledge and attention to detail that Dave Thomas and his team always delivered. I am delighted to have joined the Haffner Murat team.” The appointment of Chris further strengthens Haffner Murat’s seven-strong technical sales team as demand for their cutting-edge machinery range continues to grow. Chris has been in the industry for six years and has an impressive background in CNC engineering prior to that. Commenting on his appointment, Dave Thomas, Managing Director of Haffner Murat, said: “I have known Chris for some years and worked closely with him during his time at Camden Frames. Chris’ extensive machinery knowledge and technical background will be an invaluable addition to our team and will further support the needs of our growing customer base.”

In his appointment, Chris will be responsible for developing sales opportunities and supporting existing customers throughout Ireland and Scotland. Chris joins Haffner Murat at an exciting time for the business. The company has recently expanded its headquarters and has doubled the footprint of its Staffordshire premises. Furthermore, the company has extended its industry-leading PVC-u and aluminium machinery ranges, continuing to set the benchmark for the value automation is able to deliver their customers. With the addition of Chris to the team, the company will be able to take its marketleading offering to an even wider customer base. Tel: 01785 222421 - www.haffnermurat.com READER ENQUIRY NO: 1119/0124

CAREERS

FENSA TO LEAD BUILDING OUR SKILLS

‘INSPIRING THE FUTURE’CAMPAIGN FENSA, the glazing industry’s leading competent person scheme is set to help spearhead Building Our Skills (BOS) ‘Inspiring The Future’ campaign launched to introduce Fenestration to schools and colleges. The campaign is one of a number being championed by the BOS team, who are delighted to be joining forces with FENSA. Building Our Skills ambassador, John Ogilvie takes up the story: “When we first set up Building Our Skills we established there was a distinct need to spread the word ‘Fenestration’ across all areas, far-and-wide and as quickly, as possible. Most importantly to outline what makes the Fenestration industry great and the career opportunities available to young people. “BOS established a working relationship with the Department of Education, namely the Education and Employers organisation

www.glassnews.co.uk | November 2019

and adopted its national campaign ‘Inspiring The Future’. “The campaign encourages people from any industry to volunteer and commit to a minimum of one hour of their time, each year to visit a school or college local to them and talk to children about their job roles, career experiences and the industry they work - inspiring children to think about their own career choices and encouraging them to consider Fenestration. “We are delighted that FENSA has agreed to help head up this campaign. As, a leading brand in the industry it is ideally placed having the advantage of already being recognised by consumers, the level at which the BOS campaign wishes to be established in the future. We know parents are big influencers on their children’s career decisions, and knowing FENSA as a trustworthy brand will bring added credibility to BOS and its growth in this area.”

GGF Commercial Group MD, Anda Gregory, “The Building Our Skills initiative is fantastic news for the glazing industry and FENSA is delighted to be supporting the ‘Inspiring The Future’ campaign. We’re taking the skills shortage threatening the sector very seriously, so any opportunity to bang the drum about what a fulfilling and rewarding career the industry can provide is a natural fit for FENSA. Building Our Skills is a campaign for the whole industry, and we’re committed to playing our part.” FENSA Director of Membership, Chris Beedel, “Building Our Skills is a perfect match for FENSA. We are incredibly passionate about helping to find the next generation of glazing professionals and it’s part of our drive to continually find new installers, and one day welcome them into

the FENSA community. We’re committed to raising standards across the industry and if we can help educate young children, teenagers, graduates, and young adults as part of this campaign it will go a long way to achieving that goal.” ‘Inspiring the Future’ campaign enables any individual from any company, in any area which is involved in the Fenestration industry to get involved. Simply visit www.buildingourskills.co.uk or sign in to the installer portal on www.fensa. org to register your interest in committing one hour of your time to help raise awareness of the Fenestration Industry in the education sector. READER ENQUIRY NO: 1119/0125

CAREERS & QUALIFICATIONS IN FENESTRATION NEW APPOINTMENTS

The UK’s Leading Glass & Glazing Newspaper

CAREERS

NEW APPOINTMENT AT INSIGHT DATA

EDGETECH AND ALAN FIELDER ANNOUNCE DEPARTURE

With increasing demand for their range of services, Insight Data, the industry’s leading data specialists have bolstered their expert team with a new appointment.

invaluable insights the data can offer all businesses across the fenestration and construction industries. I can’t wait to begin helping potential customers and existing partners to really scale-up and achieve even better results.”

Alan Fielder, Edgetech’s experienced Sales & Marketing Director, is leaving the company after twelve years.

Kirsty Winter, Business Development Manager at Insight Data adds: “We are really pleased to welcome Carley to the Insight Data team. Her past experience in sales and marketing, and on the ground in the glazing industry will undoubtedly help us deliver an even better service to our customers. As our customer base continues to grow and diversify, it’s absolutely vital we have the right team in place.

Over the decade that followed, he was an integral part of the team that helped popularise it – to the extent that now, in 2019, warm-edge has firmly established itself in the mainstream.

“It’s great to have Carley on board, strengthening a talented team that covers software development, email and direct marketing, research and business development. Investing in new talent is just one of many ways we ensure that we always offer the tools and support customers need to grow their businesses, and successfully navigate through this difficult economic and politic climate.”

He was also at the forefront of Edgetech’s ground-breaking ‘Journey to C’ roadshow tour in 2010, that helped establish window energy ratings and eased the way for fabricators and installers to achieve them.

Founded in 2006, Insight Data are the industry’s trusted provider of prospect data and market intelligence. The firm holds live information on local builders, housebuilders, main contractors, architects, builders merchants and businesses within the glass and glazing sector. In total, their sales and marketing platform Salestracker helps users connect with 70,000 potential customers across both trade and commercial sectors.

Edgetech Managing Director Chris Alderson comments: “We want to thank Alan for all his hard work and commitment over the last ten years, and we’ve been pleased to support him in return over the last 2-3 years.

STRENGTHENS BUSINESS DEVELOPMENT TEAM Carley Fisher joins the Insight Data team as their new Business Development Executive. In her new role, Carley will support Insight’s existing sales team in generating new business, connecting new customers from across the industry with the relevant products and services. Carley will also play an important role in supporting Insight Data’s existing customer base, presenting new opportunities to help them meet their business goals and maximise the services they subscribe to. Carley brings with her years of experience from roles in both sales and marketing capacities, including a number of years spent with a prominent Bristol-based trade fabricator and a Worcestershire-based Installer. “I’m really thrilled to be joining the great team at Insight Data at such an exciting time for the business,” Carley comments. “With their proven Salestracker platform and their online prospect database, Insight offers a very clear advantage for ambitious businesses across the supply chain. “I’m looking forward to sharing not only the value of this product but also the

For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 1119/0126

When Alan first joined the firm back in 2008, warm-edge technology was still in its infancy in the UK.

Overseeing the company’s UK sales activity, Alan has helped hundreds of IGU manufacturers increase quality, efficiency, and enjoy sustainable, profitable growth.

Last year, Alan received the inaugural Heart of the Industry prize at the National Fenestration Awards, where judges praised him for his ‘dedicated and long-standing service to the UK fenestration sector’.

“He’s hugely passionate, knowledgeable, and has been a fantastic ambassador for Edgetech. His day-to-day involvement and unique sense of humour will be greatly missed! He’s well-liked and respected throughout the industry, and we look forward to hopefully continuing to work closely with him. We wish him all the best in the next phase of his life and career.”

Alan Fielder comments: “My time at Edgetech has been an absolute blast, and I would like to thank my colleagues past and present, our wonderful customers and our worthy competitors for their sterling contributions to a very enjoyable journey – it’s been something of a privilege. “I would hope that anyone who has had dealings with me in any capacity will have found me fair and honest, and felt they were treated the way I would like to be treated. “Moving forward, I would like to think that my knowledge and experience of window and door systems, fabrication, installation, insulating glass, sales and marketing may be of value to folk in the UK fenestration industry, and would certainly consider a few days per week consultancy if the right things come along. “My wife Susan and I have been planning a permanent move to our little house on the beach on our beloved Isle of Wight for some time now, and in 2020 we’ll be looking to make that a reality. I also have a small collection of quite interesting guitars, so it might be an idea to learn how to play one of them!” For more information please visit: www.edgetechig.co.uk. READER ENQUIRY NO: 1119/0127

NEW APPOINTMENTS

GARY’S THE RECRUIT TO #COMEALONG TO KOMMERLING Gary Tamburro has joined profine UK and the KÖMMERLING brand as area manager for the South East, as the company looks to further enhance their reputation as the current rising stars of the PVCu systems sector. After an award-winning marketing campaign that’s encouraged fabricators, installers and business partners to #ComeAlong, Gary’s appointment will allow KÖMMERLING to build its presence further in the South East, with a forthcoming installer campaign that will help drive further organic growth. This appointment has also allowed the company to re-structure its sales territories, so that there’s now a dedicated national resource

to support the growth in the commercial sector in the form of Leigh Cooper, who already has a number of years’ experience with architects and building specifiers.

enthusiasm. I’m looking forward to helping build the brand further in the South East as we look to build on what has been a very strong year so far.’

Gary brings with him considerable experience in the glass market having started work in the sector at the age of just sixteen, making IGU’s on a factory floor before moving on to Pilkington Glass and more recently to Glassolutions, as area sales manager. He commented: ‘I’m genuinely thrilled to be joining KÖMMERLING having spent some time on the stand at the FIT Show. There’s a huge buzz around the place at present and the customers I’ve already been to see, share the same

Brian McDonald, sales director of KOMMERLING welcomed Gary and added: ‘We’re thrilled to have Gary on board and his character and personality are a perfect fit for us. We now have everything in place resource-wise to enable us to grow further during the remainder of the year and into 2020 and beyond.’ Look out for the KÖMMERLING #ComeAlong campaign on Twitter @ kommerling_uk and for all other information visit www.kommerling.co.uk,

From left to right: Gary Tamburro with Brian McDonald

e-mail enquiries@profine-group.com or call 01543 444900. READER ENQUIRY NO: 1119/0128

November 2019 | www.glassnews.co.uk

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British Plastics Federation (BPF) Tel: 0207 457 5000

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November 2019 | www.glassnews.co.uk

OUTGROWN YOUR CURRENT MARKETING AGENCY?

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

FIND ONE THAT FITS Your business is evolving constantly, but the chances are your current marketing agency hasn’t evolved with you. To move to that next level, you need a marketing agency that not only understands your business and products but knows your market and how your customers think too. Purplex is the leading full-service marketing agency and has been building brands and delivering serious sustainable and profitable growth for clients since 2004.

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