Glass News September 2015 by Christina Shaw

HIGH PERFORMANCE EXTERNAL DOORS

ISSUE TWO

The Fine Art of Composite Doors

GEORGE CLARKE

22/07/2015 18:25

Liniar – as seen on TV! IG Glass News September15 Earpiece AW.indd 1

21/08/2015 09:49

Liniar, the innovative and increasingly popular brand of uPVC products, is on its way to become a household name due to a stream of appearances on national television.

Hot on the heels of appearing on the national news, Liniar windows featured heavily in the BBC 2 programme ‘The House That £100k Built’ on August 4. The show followed South Lincolnshire couple Andrew and Jo’ann Thompson’s attempts to not only build a house from scratch for less than £100k, but for the house to never generate a heating or electricity bill. The couple chose Liniar’s energy efficient triple glazed windows to help with the ambitious project.

ENJOY THIS BUMPER EDITION!

Filmed in mid-April, Glazedale’s installation team spent five days on site fitting all of the windows and doors as Nick Knowles and his crew built an extension to the home of a family with a severely disabled child. Read the full story at http://www.liniar.co.uk/news/ liniar-fabricator-answers-tv-sos-call/.

PAGE 38

WINDOWS

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Liniar is no stranger to the TV cameras. We at t ract i n sp i rat i on al p rop e r t i e s & d e si g ns HL Plastics’ facilities played host to Prime Minister David CameronTo inbe May 2014. HisR9 journey request our part of the newsession marketing materials factory tour and the following Q&A 300912the | www.residence9.co.uk | journey@residence9.co.uk with 150 staff, where he01452 praised team for its innovation and growth, was filmed by various national and regional news stations #R9journey (watch the video at: http://www.liniar.co.uk/ videos/the-prime-minister-visits-hl-plastics/). You can find out more about the Liniar range at www.liniar.co.uk or call the sales team on 01332 883900.

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In response to a Liniar tweet the morning after the programme aired, Andrew wrote: “@ Liniarprofiles the windows are great, the triple glazing enhances our building’s performance so much!”

Still to be aired is a Liniar fabricator’s WINDOWS & DOORS charitable involvement with BBC 1 show ‘DIY SOS – The Big Build’. Answering an appeal THE WAY THEY’RE for Derbyshire companies to assist in a major MEANT TO BE construction project, Langley Mill-based Glazedale offered its services.

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“Manufacturing is the lifeblood of this country and we’re proud to be helping to lead the way with the economic recovery.”

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“It was an honour for our company to be chosen to highlight the upturn in the UK’s GDP,” said Roger about his appearance.

R BE

Extensive factory and vehicle footage was used to illustrate the news story, which featured in the lunchtime, 6 o’clock and 10 o’clock news slots, along with a short interview with CEO Roger Hartshorn.

! EM T! PT R SE PE EX

HL Plastics was chosen as an ideal example of a British industry success story due to its consistent growth through difficult economic times.

Issue 54 September 2015

The Right People Read Glass News IS !! TH NTH MO

HL Plastics, Liniar’s trading company, was selected by BBC News to take part in the headline story of the day on 28th July 2015, in a report about an increase in the UK’s quarterly Gross Domestic Product results and the success driven by manufacturing firms now the recession is over.

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SEPTEMBER 2015

The UK’s Leading Glass & Glazing Newspaper

An 85 year weather forecast...

and an end for glass?

September. This was always the time of year to start that final push to hit budget by Christmas but, from all I’m hearing, there are many companies whose performances are already well ahead of where they need to be, and a good last quarter will produce excellent results. Those who invested during the downturn appear to be reaping their reward and the investment in our industry seems to be continuing. Keeping a weather eye open for trends in the marketplace and adopting new products as they come to the market is keeping the industry fresh, and it is evident that homeowners are willing to upgrade their houses as an alternative to moving. Now the mention of weather, particularly after a less than perfect summer, brings me to some work I’ve seen undertaken by David Coley, the professor of low carbon design at Bath University. What caught my eye was a reference to weather forecasting for the next 85 years. Now, bearing in mind that weather forecasting is usually woefully inaccurate and, sceptic that I am, I have little or no faith in the idea of global warming, I thought this might bear further research. The essence of the piece is that global warming exists and we must, therefore, think seriously about designing buildings today for tomorrow’s weather. As the world warms and extreme weather becomes more common, sustainable architecture is likely to mean one major casualty: glass. As an industry that has a lot of interest in glass, perhaps the research being undertaken should interest us? The piece that I read says: ‘For decades glass has been everywhere, even in so-called “modern” or “sustainable” architecture such as London’s Gherkin. However in energy terms glass is extremely inefficient – it does little but leak heat on cold winter nights and turn buildings into greenhouses on summer days. For example, the U-value of triple glazing is around 1.0. However a simple cavity brick wall with a little bit of insulation in it is 0.35 – that is, three times lower – whereas a well-insulated wall will have a U-value of just 0.1. So each metre square of glass, even if it is triple glazed, loses ten times as much heat as a wall.’ It goes on to say: ‘While the climate is changing, so too is the weather. Climate is expressed in terms of long-term averages, whereas the weather is an expression of short-term events – and the weather is predicted to change by much more than our climate. This creates challenges. A 0.5° increase in monthly temperature can made a difference to farmers, or the energy used by an air-conditioning system, but a peak temperature of 38° or a vicious cold snap can be far more serious. Buildings are designed to handle extremes, not just averages. Architects and building engineers around the world are now having to struggle with this

www.glassnews.co.uk | September 2015

DOORS! See page 4

issue, especially since buildings last so long. At Bath we have recently been awarded a grant to look at long-term weather forecasting and how building design will have to change.’

CONTENTS

CONTACT DETAILS

This is where the 85 year forecast comes in. Simulations of the next 85 years of weather in the UK will help engineers understand how extreme weather interacts with different building designs.

4 Doors

Scientists at the University of Bath and Exeter University will create simulated weather conditions up until 2100 based on past data and climate change predictions, which will include both typical British weather as well as extreme events such as cold snaps and heat waves.

28 Tech Talk

Publisher & Owner: Christina Shaw 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk

Divided into hourly units and covering the whole of the UK down to a resolution of 5km this data will enable them to evaluate more than 1,200 building designs to establish how external temperature, wind and sun cause issues for people living inside, such as over demand on heating and air conditioning.

53 Trade News

Quoting further from the report, it says: ‘One obvious possibility, for UK designers at least, is that they pick a place where the weather currently is similar to what the Met Office suggests the UK will have in 2100, and simply put up buildings like the ones they have there. The problem is this ignores the low-carbon agenda. Many hot countries have spent the past 30 years designing buildings similar to those found in more temperate countries, while leaving enough space for monster airconditioning systems. The air-conditioned skyscrapers in Las Vegas and Dubai, for instance, look just like buildings you might see in London or Boston, despite being built in the middle of a desert. Cutting back on glass would be an easy win. Windows need to be sized, not glorified, and sized for a purpose: the view, or to provide natural light or air. Windows also need to be shaded. Many would argue that we need to re-invent the window, or the building. We need to build buildings with windows, rather than buildings that are one big window.’ Food for thought?

14 Face To Face 16 Glass News Interview: Solidor 18 Windows 26 Glass News Interview: Shepley Windows 29 Hardware 34 FIT Show 2016 36 Roofs 38 Composite Door Expert 48 Profile Bending 50 Machinery 52 Case Study 70 Obituary 70 Legal Eagle 72 Software & IT

‘TIME OUT’ Winners – AUGUST! Crossword: Ian Harrison, Diamond Windows, Bramley Eye Spy: Mr D. Turner, Crystal Clear Windows, Reading Spot The Difference: Mrs S Anderson, High Peak

74 Green Deal 76 Aluminium 78 Architecture 80 Trade Counter News 82 Glass News Interview: Ritec 84 Conservatories 86 Face To Face 88 Installer Focus 92 Face To Face 94 Glass & Glass Processing 96 Special Report 98 Face To Face 99 Voice Of The Industry

Sudoku: R. Hamments, Thatcham

100 Glass News Interview: Emplas

Congratulations to all our winners! Good Luck in this months Time Out pages!

106 Face To Face

102 Recruitment 108 Time Out! 109 Charity News 111 Find A Supplier

August 2015 crossword solution: @GlassnewsMag

Advertising Enquiries: Christina Shaw M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk Editor: Chris Champion T: 07850 267223 E: chris@glassnews.co.uk Features Editor: Sheilah Reed M: 07880 990144 E: sheilah@glassnews.co.uk Sales: Kathy Leeming T: 01405 947279 E: cathy@glassnews.co.uk Trade Counter Distribution Department: Roz Worgan E: roz@glassnews.co.uk Graphic Design: hook-a-duck Deadline for copy: 28th of each month glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility. The paper we use is 100% recycled.

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KOMMERLING’S Q FOR PATIO DOORS

ENDURANCE ® DOORS

OFFER FD30s FIRE DOORS ACROSS RANGE

Kömmerling is launching their new PremiLine PRO patio door that carries Secured by Design and is fully Document Q compliant, without the need for any plunge bolts or exterior security measures. Importantly, it also satisfies the requirement for Lifetimes Homes for the social housing market.

Homeowners tend to give a great deal of thought to choosing a new front door. Style and security will often be paramount considerations. When it comes to choosing an internal garage door however, the selection process can be much less diligent. Internal garage doors must be FD30s fire doors to comply with building regulations, and it is generally held that a stylish, secure fire door is not easily available. This means that internal garage door security is often overlooked and opportunistic burglars are increasingly using this to their advantage to gain entry to properties which are otherwise secure.

Endurance® Doors are the solution All Endurance® solid core composite doors are available as fire doors. They can be supplied fully FD30s compliant and tested to BS EN 1634-1:2008, the European normative standard for fire resistance. Endurance® can also supply top and side panels tested to BS 476 Part 22:1987, a British standard for fire resistance. All Endurance® doors are supplied as standard with a six pin anti-pick, anti-drill, anti-bump lock to offer a solid and secure barrier for any

PVCu patio doors have generally failed to achieve the high security standards that we see elsewhere in the PVCu window industry, specifically at the interlock and therefore can’t be installed in new build applications under the new legislation with their current specification. PremiLine PRO is been developed to meet the new legislation and also satisfies a need to make handles/controls no higher than 1200mm from the floor, under the criteria set by the Lifetimes Homes standard.

would be burglars. For the ultimate in safety and security they can be upgraded to a Yale Superior high security cylinder with a unique high precision twelve telescopic pin tumbler system as well as a range of keyless locking options.

This new product comes as of a result of a 6-month development programme with Fullex Locks and recent testing at BRE was a resounding success with the door resisting all the forces applied to it with aplomb. There’s an enhanced security upgrade kit available from Kömmerling for their network of fabricators, which includes a bespoke interlock shootbolt

Endurance® can also supply doors in a wide range of colours including eleven with the option for perfectly matched frames thanks to 3D Laminates CoolSkin® technology.

system that is operated by a small stylish doorknob to the side face of the interlock. Given Kömmerling’s pedigree for product engineering, this development will provide their customers with additional sales opportunities and with a product that’s simple to operate, fully secure and doesn’t rely on face fixed plunge bolts. Such is the confidence in the security upgrade, that Fullex Locks are offering a security guarantee scheme*, offering up to £1,000 to replace any damaged PremiLine PRO door and compensate for the intrusion in the event of break-in, for up to 10 years after the installation date. Kevin Warner head of sales and marketing of Kömmerling concludes: ‘This has been a fundamental product development for us and in partnership with Fullex Locks. Our customers can now offer an enhanced patio door solution, that’s both secure and doesn’t rely on any unsightly external security additions. He continues: ‘I believe our range of door systems is unsurpassed in the UK, with our lift and slide PremiDoor 88, also generating considerable interest from fabricators and installers alike.’ For further information on PremiLine PRO, call 01543 444900, e-mail enquiries@profinegroup.com, log on to www.kommerling.co.uk or follow them on Twitter @kommerling_uk.

For more information on the Endurance® range of fire doors please visit endurancedoors.co.uk or call 01652 659259. READER ENQUIRY No: 0915/0004

READER ENQUIRY No: 0915/0005

New trends added to range of stock

With the addition of new trends in terms of colours, and surface finishes, RENOLIT has expanded its stock range of RENOLIT EXOFOL products.

The new introductions include the popular anthracite grey in combination with “smooth 2” a light surface finish with improved scratch resistance, and four shades of the recently launched Elegant Ash to complete the 2015 stock portfolio. This highly detailed, elaborate woodgrain structure is available in three different shades of grey, known as Balmoral, Buckingham Grey and Kensington Grey and a light beige, Windsor; with a matt finish giving it the feel of freshly painted wood.

To receive any of these swatches and z-cards contact RENOLIT Cramlington Ltd by email at renolit.cramlington@renolit.com or by phone on 01670 71822.

New additions in sample swatches These new releases have been included in the 2015 range swatch which have, since last year, combined all three product quality grades of RENOLIT EXOFOL films. The total number of designs available remains constant at 92, because RENOLIT has taken some of the less frequently used colours out. In addition to the complete range swatch the new Elegant Ash colours Balmoral, Windsor, Buckingham Grey and Kensington Grey are further illustrated in a separate mini-swatch, and a printed z-card which acts as colour & design quick reference guide is available with optional showroom free standing or counter top display holders. The range swatch sets of RENOLIT EXOFOL films have been augmented with the latest trends in colours, patterns and surface finishes.

A4 samples of all colours and designs in the range are also available on request either by phone or email or via the online sampling service http://www.renolit.com/exterior/en/sample-ordering.

The new style Elegant Ash emboss is available in three different shades of grey and a light beige. READER ENQUIRY No: 0915/0006

September 2015 | www.glassnews.co.uk

0915/0007

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www.glassnews.co.uk | September 2015

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DOORS

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0915/0008

TWR Bifolds rolls out AluK

5 D

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TWR Bifolds has introduced AluK bi-fold and sliding doors, bringing two premium products to its range which are aimed at the high-end residential and commercial markets. Terry Richardson, managing director of TWR Bifolds, comments: “We made the decision to start manufacturing AluK to continue offering customers as wide a choice as possible. The quality of the products and the potential of the system makes it easier for installers to win profitable

new business across both the domestic and commercial aluminium markets where high-performance entrance solutions are in demand.” TWR is now manufacturing and supplying AluK aluminium sliding doors and the BSF70 bi-fold door. BSF70 is a simple to install system offering excellent aesthetics, security and energy efficiency to the end-user. The door is available in a range of panel configurations, in both open-in and out options, and features incredibly slim sightlines, providing great views to outside and allowing more light to enter a building. AluK bi-fold doors can achieve low U-values of 1.7W/m2K and are tested to PAS24 standards for enhanced security. It also features a unique flush line, pop-out handle option which allows the panels to lie flatter when the door is open for a clear unobstructed opening.

Recent investment in its colour processing means TWR Bifolds can now manufacture AluK bi-fold doors in any RAL colour, and supply these on a six-day lead time. The new products also coincide with the recent appointment of Gillian Coldwell as National Sales Manager. As well as using her expertise to find the right products for TWR customers, Gillian will also be pivotal in promoting the new AluK range to installers. Terry comments: “Our quality service is something which has always made us stand out for installers and now we can supply market leading AluK products on the same super-fast lead times as the rest of our range, helping installers turnaround coloured aluminium jobs quickly and hassle-free.” READER ENQUIRY No: 0915/0009

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15/07/2015 13:03 September 2015 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

CE marking of fire door sets

Trojan launches leaflet to help fabricators and installers get to grips with Document Q

10 July 2015 marked a milestone for the fire door set industry as the standard for fire door sets EN 16034 entered the Official Journal of the European Union.

Document Q, the latest addition to Building Regulations comes into force on 1 October 2015. It covers security and sets out the requirements to ensure that ‘easily accessible doors and windows … can resist physical attack by a casual or opportunistic burglar by being both (a) sufficiently robust and (b) fitted with appropriate hardware.’ Recognising that many fabricators and installers will be uncertain about what the new legislation will entail, leading hardware company the Trojan Group has launched an easy-to-understand guide to the hardware aspect of the legislation and what needs to be done to comply. Tony Chadwick, Trojan’s Group Managing Director, said, “Document Q sounds like a big change, but that isn’t necessarily true. Many companies will find that their products already meet the requirements of the legislation. If that’s the case, our leaflet will give them peace of mind they’re compliant. If their products don’t meet the requirements, it will give them all the advice they need.” In essence the new legislation will require all windows and doorsets to meet the

Distinction Doors, the UK’s largest composite door supplier, has been updating its customers on the changes.

requirements of PAS 24: 2014 or other similar standards (which are all listed in Document Q). Tony says, “Security is of paramount importance in hardware products, so many items in our range already meet the requirements of the legislation.” Choosing your supplier with care is something that we all know is important. This is proved yet again in this case. Not only is the Trojan Group already ahead of the game, it’s also produced valuable guidance to help customers and prospective customers get to grips with the new legislation. In short, it’s the perfect hardware partner! To view the new Document Q guide from Trojan, visit www.trojangroup.com. READER ENQUIRY No: 0915/0011

Dave Walker, Distinction’s Technical Director, said, “The entry into the Official Journal means that CE marking of fire door sets is finally underway, which is great news and will give specifiers and consumers peace of mind that they’re purchasing a reliable product. CE marking can start from 1 December 2015 and there will be a three year transition period for manufacturers to achieve compliance.” But Dave also sounds a note of caution about the new regulations. “CE marking for fire door sets is much more complex than standard pedestrian door sets and windows. There are different requirements for product manufacture auditing, sampling, single and double doors, glazing systems, hardware, side/over panels and more. To ensure that the requirements of the Standard are being fully met, we recommend that companies consult a notified body such as Exova Warrington or BM Trada Certification before embarking on any test programme.”

He adds, “Our own fire doors will meet the requirements of the new legislation when fitted as part of an approved doorset. But if Distinction Doors’ customers are in any doubt or would like guidance on the new legislation and what it means for them, I’d encourage them to contact us. We’ll be more than happy to help.” Keeping customers up-to-date on changes to legislation is just a small part of Distinction Doors’ value-added package of support. Alongside a compelling product portfolio, it’s hardly surprising the company is as successful as it is. Tel: 01226 352265 www.distinctiondoors.co.uk READER ENQUIRY No: 0915/0012

Timber, PVCu & Aluminium 01625 439 666

enquiries@katuk.co.uk

www.katuk.co.uk

0915/0013

www.glassnews.co.uk | September 2015

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Are you ready for Part Q?

Are you ready for CE?

It is now only a matter of weeks until the changes introduced by the Approved Document Q, targeting security in new dwellings, will become mandatory. In light of this, and with the CE marking requirements for fire doors approaching fast, hardware specialist Winkhaus announces it has developed an “off the shelf ” solution that enables fabricators to hit the ground running, while sparing them the high costs of achieving compliance. However welcome the Approved Document Q changes may be, there’s no doubt they’re

also adding considerable pressure on manufacturing businesses. From October 1st, all doors supplied for projects that require planning permission, whether an extension or a block of flats with hundreds of units, will have to comply with the PAS24 security standard or, alternatively, have to accommodate a number of other requirements aimed at improving security levels in new dwellings. From December 1st, the CE Marking requirements for fire doors will also kick in, following the introduction of the EN 1634 product standard in the EU Official Journal, back in July. This standard sets the testing requirements for fire resistance characteristics on fire doors, and includes performance measurements against specific criteria. As CE marking falls into the responsibility of those who put the product on the market, fabricators will be liable for holding test evidence from an EN fire test method.

New FireFrame ® provides off the shelf compliance To help them comply, Winkhaus has launched FireFrame®, designed for excellent performances in terms of fire safety regulations, as well as high security and energy efficiency. “Over the past couple of years, we’ve witnessed many changes to the legislation, with more to follow still, as we align to the European standards,” said Justin Harris, commercial director at Winkhaus UK. “One of the top benefits of dealing with Winkhaus, apart from guaranteed quality, is that we keep very well informed on future legal requirements and prepare well in advance for them, either by modifying our existing range of products, or by launching new ones. “Our AV2 range of multipoint locking systems, in conjunction with the new FireFrame®, provides an off the shelf solution that can be used with industry leading composite or veneered timber door leafs, in

order to achieve a fire door that is both CE marked, and benefits from cascaded security evidence which conforms to the Approved Document Q. We have invested considerable resources in research, development and testing, so that our clients won’t have to do it themselves,” said Justin.

An excellent all-rounder Available for 30 and 60 minutes applications, the new lightweight specialist composite frame covers a large range of requirements, and can help fabricators to considerably reduce manufacturing time and costs, when compared to alternative solutions available on the market. With a manufacturing time that’s significantly faster than other equivalent doors, FireFrame® also delivers better thermal insulation and enhanced security, for an overall performance that is simply unrivalled. The introduction of CE Marking requirements for fire doors and Approved Document Q, will see a high proportion of doors installed on projects that require planning permission having to prove compliance with both standards, where high levels of security and fire safety will be both mandatory. Justin commented: “We’re able to roll out specifications that will see manufacturing businesses up and running in no time, when partnering with Winkhaus. Of course, fabricators can achieve compliance by conducting the tests themselves, however, the investment is both substantial and lengthy, if we take into consideration that the fire and security testing needs to cover all eventualities for every type of door. We provide a comprehensive test evidence package with FireFrame® and AV2 that covers all bases at minimal additional cost for the fabricator.”

Ahead of the market With a constant focus on market trends and new legislation requirements, Winkhaus invests relentlessly in product development to the benefit of its clients, helping them preempt changes ahead of the market, and take advantage of new opportunities. “Our range of products never stays still, we constantly develop and improve it, according to current and future needs,” said Justin. “We started preparing for the Approved Document Q and the new CE marking regulations in good time, have done all the testing, and own all the intellectual property for our exclusive solution, and we’re now ready to roll this out to all fabricators. We believe this to be a very strong proposition, and look forward to helping manufacturing businesses achieve compliance with our new FireFrame®, and our range of AV2 multipoint locks,” concluded Justin. For more information visit http://winkhaus. com/en-gb or call 01452 348575. READER ENQUIRY No: 0915/0014

September 2015 | www.glassnews.co.uk

0915/0015

Winkhaus FireFrame速

FD 30

The latest offering to form part of the Winkhaus Fire range, Fireframe is a viable alternative to Timber and PVCu outer frames for both FD30 and FD60 Doors

FD 60

Designed to work with 44mm thick timber and composite Fire doors, Fireframe速 is constructed from Building materials that have been successfully sold in Europe for over a decade. With visually appealing slim internal sight lines, multiple glazing options and compatibility with industry leading low thresholds, the product is launched with full compliance to EN 14351 CE marking for Fire Doors in readiness for upcoming launch of CE rated Fire Doors. Furthermore, Fireframe速 has been successfully tested in doorsets to comply with PAS24 security and approved Document Q.

For information call: 01536 316091, email: marketing@winkhaus.co.uk

www.glassnews.co.uk | September 2015

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/GlassNews

“Fitting an Inline Patio has just become easier!” says Modplan Leading trade fabricator Modplan has just announced that it will be manufacturing and supplying the new VEKA Imagine Inline Patio from 1 September. Chris Reeks, Modplan’s Sales Manager, said: “VEKA’s Imagine Inline Patio is a bestin-class product and it’s something we are delighted to be adding to our portfolio.” The Imagine Inline Patio offers a host of features that will appeal to both installers and homeowners. It has an innovative 88mm outerframe which steps down to a finished 70mm frame, making it easy to couple to 70mm frames and provide a neater finish, especially in conservatory applications. Not only that, because normal 70mm system couplers can be used, there is no need for any specialist products in the installation process. The door is available in bevelled or sculptured profiles to fit in with existing doors and windows and comes in a choice of 18 colours and woodgrain finishes from the Variations collection. Two, three and four pane options are available, as are multiple sliding doors and internal and external sliding options. Multipoint locking means the door can achieve PAS 24 and Secured by Design accreditations. There is the option of a low aluminium threshold, which is Part M compliant. Thermal efficiency is in part achieved by the

quadruple seal interlock, which also provides exceptional weather tightness. And should the door be specified for a porch, there is the option of a matching midrail for letterplates, house numbers and other door furniture. From 1 September, the Imagine Inline Patio will be the only Inline Patio in Modplan’s portfolio, so customers have been urged to submit any existing orders for the current door as soon as possible. Chris says: “Introducing the Imagine Inline continues our commitment to researching the market to ensure we are offering our customers the best possible products. I am confident the Imagine Inline will prove extremely popular and follow in the footsteps of the Imagine Bi-fold which is already a key part of our door portfolio and is seeing sales up 39% on last year alone!” The combination of a best-in-class product such as the Imagine Inline and a proactive supplier such as Modplan makes a compelling offering, so he looks certain to be right! Modplan manufactures and provides a comprehensive range of products that includes three VEKA profiles, vertical sliders, composite doors, PVC-u and aluminium patio and bifold doors, conservatories, the new Open Canopy, the Vertex solid tileeffect roof and glass and polycarbonate conservatory roofs. For more information on any of Modplan’s products and support, simply Ask the Man from Modplan. Tel: 01495 246844 - www.modplan.co.uk

READER ENQUIRY No: 0915/0016

September 2015 | www.glassnews.co.uk

0915/00017

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www.glassnews.co.uk | September 2015

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DOORS

The UK’s Leading Glass & Glazing Newspaper

First ever Masterpiece

of the Month winner announced Endurance® Doors have announced the winner of their inaugural Masterpiece of the Month competition. Designed to showcase the quality of Endurance® authorised installers working up and down the UK this monthly prize will be awarded to the door installation they judge to be the very best that month. This month’s prize, an Apple iPad Mini, was awarded to Yorkshire Conservatories in Barnsley for this lovely installation of an Etna door in Irish Oak with Diamond glazing. The Etna is a classic door design and is complimented perfectly by matching side panels.

Paul of Yorkshire Conservatories was over the moon to have won the contest. “It’s great to have all the hard work we put in every day acknowledged like this. The customer was delighted with their door and we’re just as proud of every installation we complete.” Endurance® Doors provide the only composite doors on the market with a Kerto LVL core offering unrivalled security. Their entire range is available as FD30s certified fire doors for added safety and they can provide a range of high security locks including slam shut and keyless entry.

To find out more about the Endurance® range visit endurancedoors.co.uk or give them a call on 01652 659259. READER ENQUIRY No: 0915/0019

illbruck system addresses timber frame dynamics As the housebuilding industry looks to meet Government and demographic demands for 250,000 new homes a year, the employment of timber-based systems will increase dramatically as they already constitute the most popular branch of offsite construction. In fact, the advent of engineered timber solutions such as glulam, SIPs and CLT or cross-laminated timber has expanded the systems’ suitability and experience for meeting different challenges. Timber is accepted as being highly sustainable though, as an organic material, it is susceptible to differential movement or ‘settlement’. This is an issue which is magnified when employing timber for multi-storey structures where cumulative loading leads to greater relative movement between the structural frame and the cladding – normally brickwork - at the upper levels. However, the technical and aesthetic challenges this presents can be effectively dealt with through use of the illbruck system: detailed in the manufacturer’s Timber Max brochure and covered by a BBA Agrement certificate 12/4891Product Sheet 5. The system features the use of the well proven Compriband 450, a soft and flexible open-cell polyurethane foam, which is installed on the inner or warm side of the structure above and below the window openings. This combines with Tremco-illbruck ME500 membrane, lapping onto the window frame, and Compriband 601 which permits the window jambs to slide vertically as the building moves.

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Not only has Compriband been developed to accommodate the 37mm of movement expected in buildings up to six storeys, the system also offers buildability through ease of

The TP450 Compriband Timber Max and left is illbruck’s Timber Frame Construction brochure.

installation and an encapsulating sleeve that is removed once brickwork mortar has dried. Together they provide the accuracy, consistency and robustness required to enable timber frame systems to realise their potential as rapid build, well-insulated solutions for today’s construction industry. Crucially, the illbruck system helps maintain weather resistance and airtightness in line with the principle of creating Fabric First or PassivHaus type envelopes which are moisture-tight on the warm side and vapour-open on the cold side. In contrast to conventional construction techniques, the illbruck system using Compriband 450 avoids the problem of return visits to deal with cracked silicone seals or windows sticking due to pressure bearing on the frames as well as cills lifting and rotating. For further information on tremco illbruck, please call 01942 251400 or visit www.tremco-illbruck.com. READER ENQUIRY No: 0915/0020

September 2015 | www.glassnews.co.uk

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CALL US TODAY 01482 703 222 www.glassnews.co.uk | September 2015

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Ben Brocklesby, Sales and Marketing Director, Origin Ben is the driving force behind the award winning company’s sales and marketing team, with big business experience that has been invaluable to the entrepreneurial family company. His ambitious goals for Origin are matched by his passion for running and he can often be found training for marathons around the company’s headquarters in High Wycombe.

It’s all about you

your career

Where you were born and live, currently…

When and how you joined this industry…

I was born in London, but moved out to the Buckinghamshire countryside for some space and fresh air. This lifestyle is something that appealed to me and I’ve just finished my own self build home only five minutes down the road from the Brocklesby family home.

I joined Origin on January 7th 2013, but I had been a consultant for the company intermittently over the eight years prior as my wife Victoria is one of the founding members behind the business.

Your education and the subject activity in which you excelled… I enjoyed a comprehensive education, going to Doctor Challoner’s Grammar School. I then went to the University of Leicester to read and graduate in History, specialising in the European medieval period.

Your favourite sports or interests… I love the outdoors. I’m a keen runner, gym goer, skier and Lego builder with my two young boys.

Your biggest regret in life… This has to be not living and working aboard. Saying that, Origin’s international expansion has meant I am able to experience working overseas at the company’s offices in the US and Middle East. The business is also expanding into Europe, which brings plenty of opportunity for travel.

Someone or something that inspires you… My family is what inspires me. I am blessed with an incredibly supporting family, both biological and through marriage. I’m surrounded by amazing people doing fantastic things every day, all with a very positive can do attitude. This is something I have embraced.

The temptation you can’t resist… Technology, particularly Apple products. I find it very hard not to go out and buy the latest iteration of its product range. Saying that, I’m not desperate enough to queue up outside the Apple store before each launch, not yet anyway.

Making the jump was not a decision I took lightly, as working with loved ones can be problematic! However Origin has grown to a size where it could benefit from someone with my background. Victoria and I decided that we could make the arrangement work and, luckily, it has worked out great. The vision of Origin and what we could make it was a very intoxicating mix, we want to be the best design and manufacturing company in the world, so every decision made is a step closer to realising that dream.

The job you do in 25 words… I am the steward of Origin’s sales and marketing strategy, ensuring that everything we do, say and sell makes people’s lives better.

Your greatest achievement… My greatest achievement is my family. I have an amazing wife, Victoria, and two fantastic boys. I am incredibly proud of them and treasure every moment and success that we have. Oh, I’m also very proud of running a 10k in under 40 minutes.

The mistake you’d like to correct… I’m not one to dwell on past mistakes. As long as I try and learn from them and ensure that I do not make the same ones again; every mistake I make is a step closer to perfection.

The talent you would like to enhance… I’m a passionate runner and long to one day run a marathon in less than three hours. If I could improve my technique to get me closer to this goal I would be a very happy gent.

and your future What would you like to do if you weren’t in the industry? If money didn’t factor into the decision, I would like to be a personal life coach, helping people achieve the very best that they can through a combination of exercise, healthy eating and a fantastic mental attitude. Part of the joy of working at Origin is that our products help make people’s lives better, it’s a great feeling, and one I would want to keep in whatever I did.

The way you want to be remembered? At Origin we are trying to build something special. We want to make our mark as a responsible British family business that takes pride in design and manufacturing excellence. We want to push this philosophy out to the world. If I can be remembered as someone who helped drive the business forward, while helping share our success and knowledge within the wider business world, then I will be pleased.

A particular ambition? To see my children happy and successful in whatever they choose to do.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 14

September 2015 | www.glassnews.co.uk

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Think smart, supply Origin...

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Join in our success by calling us today on 0808 168 5816, e-mail info@origin-global.com or visit www.origin-global.com for specifications & quotes. See more of our photography on our Twitter & Facebook pages

www.glassnews.co.uk | September 2015

GLASS NEWS INTERVIEW: SOLIDOR

The UK’s Leading Glass & Glazing Newspaper

A journey to becoming

world class

Chris Champion, Glass News’ Editor, talks with Solidor’s Managing Director, Joe Martoccia, about his leading the second generation of the company, the incarnation of DW3 and investment by North Edge Capital.

2014 was a pretty busy year for Solidor, one way or another… You could say that, it was very significant indeed. The investment by North Edge Capital and the forming of DW3 and its subsequent acquisitions, has changed the whole dynamic of the company. We can now look to an exciting future and already there has been significant change.

You arrived at Solidor around Christmas 2014, taking up your position as Managing Director of what, to that point, had been a family owned company. Was that challenging?

with an ABS or foiled PVCu skin for its look and durability. It provides the homeowner with the best of both worlds – a strong door that will withstand pretty severe attacks and day to day abuse, coupled with a whole range of attractive styles and colours. I think it is safe to say our range of colours and styles is the most comprehensive in the market and we continue to add to that range, constantly.

To be fair, it is very much easier, and cheaper on tooling, bringing new vacuum formed ABS and foiled PVCu designs to market than the requirement for 100 ton presses to make GRP skins… You’re right, it is. We have the ability to control everything in-house and don’t need to invest in, or seek out, the vastly expensive GRP presses in the Far East. We believe in having full control of our design and manufacturing capabilities and we wouldn’t want it any other way.

May we get back to your arrival at Solidor as it seems that you have already had a considerable influence on the place? Just walking around, I could feel a real vibrancy and energy. Family businesses can often benefit from new eyes looking at them. That isn’t in any way to decry what has gone on before. It’s simply a matter of gearing up for the future and looking at and improving the procedures and workflow. It’s important to remember that we are a team and I believe one of my strengths is being a team player. We must do the ‘right thing’ in business; understand our people and their wish to be successful; help them become better business people and get the best out of them. The investment in Solidor has allowed us to recognise the abilities and importance of our workforce by improvement in packages and introduce development plans for our key people. We have also invested in additional CNCs, vacuum formers and premises. Another 16,000 sq ft at a new site in Grove Road brings the manufacturing area to over 70,000 sq ft. Potentially there is more manufacturing space on its way very soon to help support our growth plans.

When I was looking round, it is evident that sharing information with the staff is one of your aims….

Being involved in and managing any form of change, is challenging. It’s important to remember that Gareth’s father, Andrew, had established Solidor in 2004 and had sought to bring something unique to the market in the form of a door that had the aesthetics of timber but made with modern, low maintenance materials. In the past 10 years, Solidor has performed remarkably, establishing both the product and the brand very successfully.

Why wouldn’t you? We’re a team! It’s paramount that everyone understands what we are doing and why. Our group operations director Mike Price has introduced a whole

raft of KPIs: published for all to see, and reorganising the whole workflow within the factory is something that affects everyone. We have 180 people employed and the input of every one of them is vital if we are going to improve our quality and consistency, as well as gearing up to increase production.

How are you going about the issue of quality? We have introduced a Pareto Analysis of complaint categories with Cross-functional Quality Improvement teams set up to look at the eight main issues that could be a source of complaint. These cover the majority of our none conformances. On top of that, we have introduced Quality Assurance people on the shop floor and a system of signing off before handing the product over to the next team who are handling it. In this way, when a product is put in front of you, you take on the responsibility for ensuring it is correct in every way.

It is refreshing to hear you talk about possible problems. Most companies would be scared to mention that quality could be anything but first class… It’s a matter of being realistic. Any company that claims that they are 100% perfect is deluding itself. Recognising problems and, more importantly, listing out those areas that could be an issue, raises awareness among the whole workforce and gives you the opportunity

It is a fairly niche product with relatively low volumes compared to the GRP polyurethane foam filled composite door, but it has a premium image. Is that clever marketing or an excellent product? I truly believe it is both. The marketing of Solidor has been second to none and the door deserves its premium image. Basically, it is as the name suggests, a very solid door consisting of a unique hardwood timber core

A finished doorset ready for packing.

Routing the depression mouldings.

September 2015 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: SOLIDOR

The UK’s Leading Glass & Glazing Newspaper

Edgebanding.

Hand staining the glazing cassettes.

Decorative glass is made in-house.

to improve production methods. Although we have dedicated quality assurance staff, everyone within Solidor is now looking to maintain the highest possible standards. Fundamentally it is about continually striving for improvement and perfection in everything we do.

Solidor is now 10 years old and turning over in excess of £20m per annum. How do you envisage the company’s future? We’re targeting turnover to grow again this year. The whole company is based around people and we have brought a raft of new and very talented people in to complement the existing team. Our aim is to bring consistency into production, Mike (Price) and his team have been focused on delivering an ambitious operational plan based around excellence in Safety, Quality, Cost, Delivery, People and the Environment. Solidor, like many companies, can always improve and we have looked carefully at the 7 wastes that companies can suffer from. These include unnecessary movement of materials, too much stock or work in progress, unnecessary movement of people, waiting for parts or a specific person, doing more than is necessary, overproduction in making more than a customer needs, and defects that lead to reworking or generating scrap. If you think about it, improvement in all those areas increases efficiency exponentially.

Prepped and ready for the lock.

www.glassnews.co.uk | September 2015

It sounds like a Solidor.

You’ve already mentioned how different Solidor is from your last visit and our aim is to be always ‘tour ready’….no quick clear up because visitors are coming round the factory! On top of that, we aim to provide a safe environment to work in that is well organised, producing consistently high quality products that are delivered, in full, every time. This will make us a winning team that is proud of its achievements.

I notice that you have a variety of impressive customer testimonials. I can only presume that this new approach is working already?

Vacuum formed ABS skins.

We have a way to go to meet the exacting standards we have set ourselves. Fortunately we have a large number of very loyal customers and all our efforts are directed at delivering great products and service to them. Our marketing is primarily directed at generating leads for our network partners through industry leading marketing, from our website, digital campaigns, social media plus an additional exciting new interface with consumers. We also provide our customers with the tools to enable sales. For instance well-crafted sample boxes rather than just chunks of door blank. Training is also important and we will be shortly opening a brand new state-of-the-art showroom and training centre.

I presume this journey to excellence has been fuelled by the recent investment? It certainly has, but it isn’t just cash. Bringing other companies into the group opens up other opportunities with products that add value to our proposition. You’ll be seeing some of those very soon…

READER ENQUIRY No: 0915/0023

Taping the cassettes ready for glazing.

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

THE R9 JOURNEY

SWISSPACER’s animated video tailored to help customers sell SWISSPACER, the leading warm edge spacer bar manufacturer, is personalising its animated explainer video for customers to use to help them sell. The video, released earlier this year, explains how windows with SWISSPACER inside make the home more energy efficient to cut heating bills. All SWISSPACER spacer bars have a High Tech Gas Barrier to preserve the lifespan of windows and ensure they continue to save money. SWISSPACER Sales and Marketing Manager (UK & Ireland), Vic De Costa, comments: “Explaining the benefits of warm edge technology to a homeowner can be a tricky task. Our animated video spells out the benefits – lower heating bills and a more comfortable home – in a fun and consumer friendly way, making it a great selling tool. “Feedback on the video from our customers has been great”, continues Vic. “We decided

SWISSPACER’s tailored animated video for CWG Choices.

to help them out even more by tailoring the video so it can be used as a personalised sales tool. So far the videos have appeared on websites, YouTube and Twitter!” Jason Wilder, CWG Choices Managing Director, adds: “Our sealed units have SWISSPACER inside. So it’s great to have a tailored animated video that helps explain the benefits of warm edge technology very simply so everyone gets it immediately. We’ve put the video on our website and we use it on sales pitches. It’s a fantastic tool!”

Fancy your own video? Visit www.swisspacer.com, call 0845 601 1265 or follow @Ultimate_Spacer for more information. To see CWG’s video visit www.cwgchoices. com/choices-video-channel. READER ENQUIRY No: 0915/0024

GLAZERITE VS REPLICATES TOWN HALL TIMBER The classical character of a traditional Lancashire civic building has been restored with Heritage Vertical Sliders manufactured by Glazerite Windows Ltd. The windows, installed at Chorley Town Hall by Bolton-based CarMan Plastics, were designed to replicate the existing rotten and unrepairable timber sashes using traditional features such as deep bottom rails, continuous sash horns and white woodgrain. “The hardest part of the job was matching all the windows,” said CarMan Managing Director Manny Beattie, “They wanted to replicate the old windows as closely as they could, even some that were arched, but Glazerite came up with the right windows and the customer is very pleased with them.” He added: “We’ve been buying from Glazerite for a couple of years now and they are brilliant; we’ve never had any problems at all.”

Following on from the success of winning Promotional Campaign of the Year at the G14 Awards, Residence 9 is delighted to announce the introduction of a series of new marketing materials. These include a stunning new retail brochure, a dedicated hardware brochure, case studies and drop cards for doors & orangeries, a colour palette brochure and a planning & conservation guide. To complement the brochures, sample boxes for the hardware collection and profile range have been launched. Social media is also playing a key part with a growth in followers on

Twitter and Facebook and new accounts on Pinterest, Instagram and LinkedIn; all promoting the #R9journey. Residence 9 proudly attracts a discerning clientele, hence the stunning installations to date. The brand awareness of Residence 9 has increased exponentially within the industry and with homeowners, self-builders, architects and specifiers. The launch of these new marketing materials, fresh photography and updates to the website will assist in strengthening the brand and further increasing awareness. The message that is prominent in the new retail brochure is that the Residence 9 window and door system is ‘Classic with a twist’; classic flush exterior, stylish decorative interior with a twist of sophisticated performance, intelligent design and modern manufacturing. Residence 9 has recently been shortlisted for ‘Best

Window’ in the prestigious Build It Awards 2015 run by the Build It magazine, demonstrated as being the perfect choice for traditional renovations and contemporary builds. Please email journey@ residence9.co.uk to request a copy of our new marketing materials. Your R9 journey is just beginning… www.residence9.co.uk READER ENQUIRY No: 0915/0025

PROFINE GROUP’S FOOTBALLING FANTASY

Chorley Borough Council will not only be saving on heating bills with the ‘A’ Rated PVC-U windows but there was an added cost saving as the building was already scaffolded for other maintenance work that was going on at the same time. Glazerite’s Peter Smith said: “We have supplied a number of commercial contracts for CarMan so we were very happy that we were able to help again. Matching the old frames proved quite a challenge but we were able to meet that challenge and with all the benefits that come with the VEKA VS system.” Glazerite is VEKA’s largest trade fabricator in the UK as well as a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY No: 0915/0026

profine GmbH, the parent group behind the KBE, Kömmerling and Trocal brands, have agreed a 3-year contract to sponsor Germany’s Bundesliga club, 1. FSV Mainz 05. ‘The aim of this commitment is to strengthen our partners in the market through end customer advertising. We have specifically selected our Kömmerling brand to use on the football shirts and increase the high level of familiarity with this brand in Germany. Kömmerling will raise the awareness of building owners and renovators for this brand as a premium window system, and so give our customers that cutting edge over the growing number of cheap providers from Germany and abroad,’ explained Dr Peter Mrosik, owner and CEO of profine. Since the 2014/2015 Bundesliga season, profine has been a Mainz 05 sponsor for the perimeter and box at Coface Arena, which boasts a capacity of 34,000. But this new full sponsorship agreement has been set up with a minimum duration of three years. Harald Strutz, President of 1. FSV Mainz 05, said: ‘We are delighted to have gained such a strong partner as the new main sponsor, who stands as a company, but also through

Dr Peter Mrosik, owner and CEO of profine and Harald Strutz, President of 1. FSV Mainz 05, present the new team shirts.

his products for a sustainable and responsible strategy. With this philosophy, profine GmbH matches perfectly with us. I am sure that our cooperation will be a mutual success.’ According to Dr Peter Mrosik, FSV Mainz 05 and profine share a great many values. He explained that team spirit, the will to succeed, authenticity, and passionate involvement are the common attributes that proved crucial in the choice of the advertising partner. Dr Mrosik concluded: ‘After we introduced our best-in-class profile systems such as System 76 last year, our sponsoring of Mainz 05 is part of the next strategic step. We’ll be continuing to strengthen our marketing in future as well, for the long term market success of both our company and our partners.’ Tel: 01543 444900 READER ENQUIRY No: 0915/0027

September 2015 | www.glassnews.co.uk

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WINDOWS & DOORS THE WAY THEYâ&#x20AC;&#x2122;RE MEANT TO BE TM

We a t t r ac t i n s p i ra t i o n a l pro p er t ies & designs To be part of the R9 journey request our new marketing materials 01452 300912 | www.residence9.co.uk | journey@residence9.co.uk

#R9journey www.glassnews.co.uk | September 2015

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Senior’s The products and the people: guiding new Liniar website goes live light! Bison Frames enhances the aesthetics & energy efficiency of a stunning period cottage Bison Frames has just completed the installation of 19 windows and a set of French doors in a period cottage in Somerset. The project was a particularly interesting one for the company because of the way it came about. The owners of the cottage in Isle Brewers in Somerset needed to replace their home’s ageing Crittall windows. The couple wanted the replacement windows to have truly authentic aesthetics but also to have all the benefits of low maintenance and thermal efficiency. The couple started to research the market and came across Bison Frames’ trade website, www.bisonframes.co.uk. Mark Tetley at Bison Frames takes up the story. “We had a phone call from the couple wanting to find out more. They told us they had been blown away by the authenticity of our products combined with their modern day benefits.” The Bison team worked with the couple to decide on the windows that were most suitable for the charming cottage setting. The couple then commissioned the 19 windows and one set of French doors that were needed. Seventeen of the windows are white foil inside and out with astragal glazing. The two porch windows are Dark Oak from the Bison foil range and fitted with antique lead. All the windows are fully mechanically jointed on the outerframe to create the stunningly authentic appearance for which Bison’s heritage products are renowned and which so impressed the cottage’s owners.

The new headquarters for Girlguiding North West England has been given a light and spacious new look thanks to a suite of products from leading fenestration designer and manufacturer Senior Architectural Systems. Designed by Walker Simpson Architects, the new purpose-built facility in Preston features continuous glazing across all facades which has been installed by Alusec UK Limited. The use of Senior’s thermally efficient SCW+ curtain walling has provided clean, crisp lines, creating an open and accessible layout which allows those inside the building a clear view of the outside areas. Senior’s SPW600e windows,ideal for boosting interior ventilation and air circulation, also facilitate the flow of natural light. To complete the package, Senior’s ground floor aluminium SFG shop front glazing system has been specified to integrate seamlessly with the SD commercial doors, which offer an anti-finger trap feature. Its resilience also ensures the system’s suitability for high traffic environments. The close proximity of the new building to a protected hedgerow and mature trees has been sympathetically reflected in the design, with Senior’s aluminium glazing solutions providing exceptional views of the surroundings and contrasting perfectly with the striking cantilevered timber lattice entrance canopy above. As the administration base for the organisation’s 68,000 members based in the north of England, the new headquarters for Girlguiding North West also features a small trade counter from which uniforms and supplies can be purchased and also offers commercial office space that can be rented by the wider community. For more information about Senior, visit www.seniorarchitectural.co.uk.

The stunning new website is fully optimised for search engines across all Liniar’s key search terms, and in addition has been specifically designed to make it simple for visitors to navigate. With a wider array of market sectors than most, it was a challenge to deliver the right content to the right visitor. To address this, the homepage has been divided into sectors for quick navigation, whilst visitors wanting to discover product information can find this from the main navigation menu. There are lots of goodies for Liniar customers, including an enhanced version of the popular media centre – this contains the most up-todate versions of Liniar marketing collateral including brochures, newsletters, literature, wall charts, posters, accreditation certificates and a wide range of superb images. Individual product pages contain 3D computer-generated images of each item with a colour grid showing the stocked colours available. Click on a colour and the image changes to show the product in the chosen colour – then hover over the images to view its unique selling points. Each page is packed with information, with handy links to visit other products in the Liniar range.

Architects and specifiers wishing to find out more about Liniar profiles can go to the Specifiers Centre where they’ll find links to Liniar’s WER calculator, online specification guide, commercial case studies and other technical information. And the History page shows the steps leading to Liniar’s success and the gravitas behind the brand.

Mark concludes: “We’re a trade company and our website is pitched at the trade. The fact that homeowners came across it and were convinced by the benefits of what our products have to offer goes to show that they really do speak for themselves.” Which is probably why the company’s products are proving so popular in the marketplace! Tel: 0800 138 3838

Just like Liniar’s window profile, the new website was designed from scratch after going back to the drawing board to determine its purpose and objectives. And with a responsive design to make it tablet and mobile friendly, it’s the perfect way for visitors to find the information they need whether they’re in the office, at home, or out and about.

A new and improved video library makes it simple for visitors to find the video they need. Sorted into categories, each video has ‘share’ links to enable them to be shared easily across social media. A wide range of documents is available from the downloads section, with filters to make it easy to find what you need.

The finished result is stunning. A chocolate box cottage in a picturesque village has been enhanced with new windows that not only look the part but have brought low maintenance and thermal efficiency too. Perhaps more importantly, the couple are delighted with the results and the way their home has been transformed.

READER ENQUIRY No: 0915/0029

Innovative systems house Liniar is proud to announce the launch of its brand new website, which not only showcases its impressive range of PVCu products but also the talented team of people behind them.

READER ENQUIRY No: 0915/0030

The exciting launch of Liniar’s installation supplies range is also fully covered in a brand new section showing all of the products available – go to www.liniar.co.uk/supplies for more details.

“I think the secret behind a successful website lies in the planning, in order to deliver the best possible user experience,” says Sue Davenport, Liniar Marketing Director. “We spent lots of time sketching out the sitemap and working out who needed what information, so we knew what we wanted before we even engaged a website provider. “We chose to work with ICAAL (www. internetconsultancy.pro) as they had a great track record, a huge amount of windows industry knowledge and expertise in Search Engine Optimisation. In addition ICAAL offered the flexibility to help us bring our own page designs to life, which ensures the website has the exact look and feel we wanted to achieve. “Having a clear strategic vision really helped as the project got underway, as it meant we could refer back to our objectives when it came to daily decisions when building the site. ICAAL’s consultancy skills were invaluable, in addition to offering a collaborative approach with support at every step of the way, and we’re delighted with the outcome.” One of the most important requirements of the website was creating it to be fully editable in-house for maximum flexibility. In addition, a bespoke CMS and CRM are integrated into the site, giving Liniar additional visibility, functionality and control. The Liniar marketing team has really pulled out the stops, creating 34 different page templates, writing 79,000 words of copy and resizing and uploading more than 1,200 images – with staff from other departments getting involved in the final stages to meticulously check every detail, so the new website has been a real team effort from Liniar. Sue explains: “As well as showcasing Liniar’s product range and explaining the benefits of each, we were also very keen to show the people behind the company. We’re well aware that this industry is very much a people industry, so we wanted to highlight the excellent team we have at Liniar with our ‘meet the team’ and ‘a day in the life of…’ pages. “We’re very proud of the new website and look forward to receiving feedback from customers and consumers alike.” To visit the new-look website go to: www.liniar.co.uk. READER ENQUIRY No: 0915/0031

September 2015 | www.glassnews.co.uk

0915/0032

Traditional Genesis recreates the timeless beautiful styling of a traditional timber sliding sash window like no other. With its authentically jointed frame and sash it replicates the windows of yesteryear that are found in period cottages, older properties and conservation areas. Modern With its elegant styling and precision design, the Genesis vertical sliding sash will enhance any modern home as well as a traditional property. Designed for modern living, Genesis combines cutting-edge technology with the traditional character of a box sash window. Precision-engineered for smooth, simple operation, Genesis effortlessly complements your modern lifestyle.

Home to the

The NEW Genesis VS SASH WINDOWS A new generation of vertical sliders

range of products

Vertical Sliding Sash Windows / Flush Casement Windows / Fold & Glide Doors Introducing the New GENESIS VS with traditional jointing methods taking aesthetics to the heart of the design process.

Unique joint design to both sash and outer frame replicates a timber window for a truly authentic appearance, setting your windows apart from the rest. Combined with period hardware and a complete range of heritage finishes, the Genesis VS pushes the boundaries of modern PVC-U sliding sash windows.

Tel: 0800 321 7284 Fax: 01226 707 947

Email: sales@bisonframes.co.uk

www.glassnews.co.uk | September 2015

@bisonframes /BisonFrames

CONSERVATION

APPROVED!

Visit our website: www.bisonframes.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

WINDOWS BECOMING EVER MORE ENERGY EFFICIENT SAYS BFRC BFRC has analysed the window energy ratings of replacement windows installed during 2014 in England and Wales*. The main findings are that ‘A+’ rated windows doubled during 2014 (after being launched late 2013) as a percentage of the total number of rated product – and stood at nearly 5% by the end of the year. ‘A’ rated windows continued its steady increase in market share from 58% – 65% through 2014. In 2012 ‘A’ rated stood at 49%, and in the period pre the ‘A+’ launch in September 2013 had risen to 55%. In contrast there has been a slight decline in ‘B’ rated

REHAU FULLY REVERSIBLE WINDOWS CHOSEN FOR LUXURY CARE HOME Specialist commercial fabricator Walker Profiles has supplied and installed more than 200 windows and doors in the hugely versatile REHAU TOTAL70R system in a newly opened, luxury care home for the elderly. Templeton House is situated in a conservation area in the Scottish coastal town of Ayr and successfully blends historic and contemporary design, with a traditional villa façade retained alongside a new modern pavilion.

product through 2014 – from 7.1% in January to 6.2% in December. This follows decline in the two previous years with 2012 averaging 8.3% and 2013 averaging 7%. ‘C’ rated windows suffered the steepest decline. The average percentage of ‘C’ rated installations was 24% in 2014, compared to 42% in 2012 and 36% in 2013. “These percentages make very interesting reading,” commented BFRC managing director, Chris Mayne. “They support BFRC’s contention that window energy ratings have

moved the industry and the product it manufactures and installs ever further up the energy efficiency ratings bands. It will now be very interesting to see how the first ‘A++’ rated windows, expected to hit the market in a few months, will affect these percentages in the future.” *Percentages of windows rated, as self-certified by installers.

For further information please contact us on 020 7403 9200 / enquiries@bfrc.org READER ENQUIRY No: 0915/0033

The upgraded products are available to members of the Conservatory Outlet Network at no extra cost, affording end users with the same luxury. Using a highperformance, six-chambered profile for the sash, in combination with a fivechambered outer frame, the company’s third generation PVC-u windows will achieve an A+ energy rating with a u-value of 1.3 W/m2k when fitted with a standard 28mm double glazing. Directors at the company say the

sustained improvement of their core products, and the development of new, innovative solutions are equally important in order to maintain a strong competitive edge in the market place. “There’s no doubt new product launches are more exciting than the incremental improvements to existing lines, but we are constantly exploring ways to augment our high volume ranges,” said Michael Giscombe, Conservatory Outlet joint managing director. “By adopting a 6-chambered sash and using it in conjunction with a 5-chambered outer frame we’ve delivered a significantly improved core product, with added marketability, at no extra cost. It’s a win-win situation, where our retail partners can take advantage of an added selling point to promote their window range to the end consumer, while the latter is benefitting from the latest PVC-u innovations.”

Motherwell based Walker Profiles were chosen for the project by main contractors Cruden Building and Renewals who had worked with the company previously and were confident that their team could meet the challenging aspects of the design by Robert Potter Architects. This included the fabrication and installation of two sets of large multi-faceted bay windows on both the ground and first floors of the new pavilion.

Jim Gibson, Managing Director of Walker Profiles said: “We are one of Scotland’s leading fabricators of fully reversible windows, which remain a very popular choice across the region, particularly in multi-storey social housing. REHAU TOTAL70R has brought a new dimension to this area of our business however, because we can now offer architects and specifiers a stylish and more contemporary version of the fully reversible with applications in a much broader range of settings.

Throughout the project, Walker Profiles has installed windows in the innovative REHAU TOTAL70R fully reversible window system. This system has a flush fitting sash and frame with slim sightlines which suited this contemporary setting, as well as being practical in terms of cleaning and ventilation.

“In recent months, as well as installations like Templeton Care Home which blend old and new within a conservation area, we have also installed the windows in exclusive contemporary developments for mass market house builders.”

REHAU TOTAL70R is also a multi-chamber profile which means it offers high levels of thermal performance, with the option of triple glazing if required.

Further details on the windows are available at www.rehau.co.uk and on Walker Profiles at www.walkerprofiles.co.uk. READER ENQUIRY No: 0915/0034

Harmful bacteria are no match for UAP’s new window restrictor

Conservatory Outlet’s third generation windows pays off Conservatory Outlet’s third generation of PVC-u windows is further strengthening its retail partners’ status as leading suppliers in their regions. The fabricator’s focus on the continuous development of its core products has seen the introduction of an enhanced multi-chambered sash profile which heightens both performance and market appeal.

At Templeton Care Home, Walker Profiles installed the windows in all 72 of the ensuite rooms arranged over three floors, as well as glazed external doors leading to the garden and patio areas.

Michael Giscombe.

Conservatory Outlet’s own unique range of aluminium bi-fold doors has likewise been the subject of development so that an array of two-part, brushed steel handles with a separate escutcheon plate can be specified by homeowners who want to add to the contemporary feel of a bifold door. “Whether the motive is energy efficiency, security, functionality or appearance, we will always seek to hone the products that we manufacture,” added Michael. For more information email webenquiries@ conservatoryoutlet.co.uk. READER ENQUIRY No: 0915/0035

Despite the best efforts in hand hygiene, harmful bacteria - such as MRSA, E.coli, Campylobacter and Listeria and even viruses like the common cold and influenza — are often prevalent on surfaces that are touched by a large number of people. Window restrictors, especially those found in commercial properties such as schools, hospitals and hotels, are often handled by many adults and children and can therefore facilitate the spread of harmful infections. Aware of this problem, leading hardware supplier UAP Ltd, decided to team up with world-renowned additive manufacturer Addmaster and offer a solution. As a result of the partnership, UAP’s white and brown lockable window restrictors are now available with Biomaster Antibacterial Technology, a highperformance antibacterial

additive that offers highly-effective protection from the threat of crosscontamination. Biomaster AT300 suppresses the growth of algae, mold, mildew, fungi and bacteria which cause unpleasant odors, discoloration, staining, deterioration or corrosion only. Manufactured products incorporating Biomaster AT300 may not make any public health claims relating to antimicrobial activity without first obtaining an EPA registration for the manufactured product which permits such claims. The UAP fixed window restrictor has a 200mm long cable, which limits the opening of the window to under 100mm. Not only does this prevent children from squeezing through the gap, but it also allows enough air to circulate around a room. But the standout feature on the UAP fixed window restrictor is the

strength of the cable. It can withstand forces over 100kg, which is twice the industry standard, and more than enough to take the weight of any child. “The Biomaster Antibacterial Technology enhances an already market-leading product, opening up new markets and giving our clients the opportunity to sell for better margins,” David concluded. For more information call UAP on 0161 796 7268 or visit www.uapcorporate.com. READER ENQUIRY No: 0915/0036

September 2015 | www.glassnews.co.uk

0915/0037

www.glassnews.co.uk | September 2015

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

VEKA Approved Installer Northfield Glass restores period flair to parish-owned pub A Worcestershire Parish Council has called in the services of VEKA Approved Installer, Northfield Glass Centre Ltd. to update the windows at picturesque country pub, The Dolphin at Bishampton. The village’s residents obtained a government loan to buy the pub when it came up for sale in 2013, fearing the loss of an important part of their community. “It was clear to see the pride that local people had in the pub”, explains Northfield Glass’ Managing Director, Fred Atkinson. “It was very important to the Parish Council that the replacement windows were stylistically true to a building of its era and that the original grey colour of the old timber frames was maintained. “Everyone was impressed with VEKA’s Fully Sculptured casement and Vertical Sliding windows. Georgian bars and sash horns helped to complete the period look, and the Agate Grey shade from VEKA’s Variations colour range was a near-direct match for the original windows. All in all, it combined to give the building a really inviting appearance – essential in a good pub! “Obviously, one of the main benefits of installing PVC-U windows is their longevity. The old timber frames that came out of the pub had perished significantly – an inevitable symptom of using wood unless regular, costly and time-consuming maintenance is carried out.

PVC-U offers modern day standards of weather and noise insulation too, so it’s easy to see why many are choosing this option to update heritage and period properties.” Rodney Hodgkins, Chairman of the Bishampton and Throckmoreton Parish Council commented: “We’re thrilled to see The Dolphin returning to its former glory with the installation of these new windows. Not only do the new PVC-U frames complement the heritage look of the building perfectly but it’s warmer and there’s less road noise – important factors for the many visitors that come for the renowned food it serves. “Fred and the team at Northfield Glass did a great job and we’d have no hesitation in recommending them, and VEKA’s products to others. The fitters arrived on time, worked with unsurpassed levels of cleanliness and tidiness and, what’s more, Lee – the landlord – was still able to run the pub without their

work intruding. No wonder so many villagers have taken the business cards they left! “The fact that Northfield Glass is a VEKA Approved Installer also gave us the peace of mind that we’re dealing with a reputable company who meet all the legal requirements, such as supplying CE Marked products.” Fred adds: “Thanks to VEKA, we had all the products at our disposal to fulfil this job – and others like it – to the complete satisfaction of our client. Customers trust the VEKA name and, now as an Approved Installer, we’re able to professionally promote our business, with our logo proudly displayed alongside theirs. We’re thrilled that the residents of Bishampton are so pleased with the results of this job, and wish The Dolphin a long and successful future.” Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0915/0038

INSTALLER OF THE YEAR CHOSEN FOR LARGEST IPSWICH BOROUGH COUNCIL HOUSING PROJECT IN 50 YEARS Commercial specialists The Window Company (Contracts) are carrying out the window and door installation programme in the largest council house building project which Ipswich Borough Council has delivered in more than 50 years. The £10m development at Bader Close in Ipswich includes 108 new one, two and four bedroom homes, all of which feature casement windows in contemporary grey foil manufactured by Veka fabricator Glazerite and composite doors supplied by Door Stop. The Window Company (Contracts), which was named the Installer of the Year at the 2014 Glass and Glazing awards, was awarded the installation contract on the basis of its previous successful work with the main contractors Keepmoat. The Chelmsford based company was not only able to respond quickly to the tender from leading construction and regeneration specialists Keepmoat but it was also able to guarantee completion within the timescale laid down by the council. The Window Company (Contracts) selected Glazerite to manufacture the windows set out in the specification after seeing them at the industry FIT show in June 2014. Managing Director David Thornton said: “We were impressed with the Glazerite product on the stand and followed this up with a visit to their fabrication plant in Wellingborough. They satisfied us that they could deliver the quality and service we required and were helpful in terms of setting up the necessary lines of credit for a contract on this scale.”

Trevor Fitzgerald, Contracts Manager for Keepmoat, said: “The Window Company (Contracts) have been a pleasure to work with on this exciting project. We’ve been particularly impressed with the measures put in place to ensure the project ran smoothly and their attention to detail, such as the provision of window protectors on all windows to prevent scratching or damage.” David Thornton added: “We showed once again on this contract why we were chosen as the Installer of the Year at the G14 awards – our product quality, administration efficiency and customer service were all outstanding.” Councillor David Ellesmere, Leader at Ipswich Borough Council, said of the project: “This is a major milestone in our ambitious plans to build more than 300 new homes in Ipswich. Rather than stand by in the face of the national house building crisis, we have decided to build houses ourselves. Our houses will provide homes for 300 Ipswich families currently living overcrowded or unsuitable accommodation, and will also support jobs in the construction industry and the wider local economy.” Further information is available at www.thewinco.co.uk READER ENQUIRY No: 0915/0039

ABBEY BECOME A TRUFRAME PARTNER Thames Valley based Abbey Windows (Thames Valley) Ltd are the latest discerning installation company to chose TruFrame as their trade frame partner, having recently signed a four-year sole supply agreement with the Melton Mowbray based manufacturer of the Liniar profile system. The offer of valued marketing support and an impressive product range, that includes the recently introduced fully mechanically jointed Refine™ window, were key in the decision for Abbey Window to commit to a four-year deal. TruFrame’s unique 4-step hand finishing process, which is undertaken on each and every frame, along with their ability to order

online 24/7 were also key to the decision. Abbey Windows have a built an impressive reputation in the Thames Valley area for nearly 30 years and the company has consistently looked for the best products for the affluent areas they operate in. Quality of installation is paramount to the business, as is represented in their glowing online reviews at www.checkatrade.com, with a 9.8 overall average, over 170 reviews. Neil Whitehead, managing director of Abbey Windows commented: “TruFrame really are a forward thinking and acting business, focussed on taking our business forward. We’ve already built a great reputation in the Thames Valley area in terms of service, quality

and products, but I believe together we can enhance our reputation further.’ Patrick Firmager, marketing director of TruFrame concluded: ‘We’re absolutely delighted to sign a 4-year agreement with Abbey Windows, over which time we will be meeting their most exacting needs of impeccable service, hands on marketing support and product innovation, as our new Refine™ brand clearly shows. This will be a great partnership for us both.’ For information on Abbey Windows log on to www.abbeywindows.co.uk, call the head office on 0118 956 6866 or join them on Twitter @AbbeyWindows. For information

From left to right: Neil Whitehead with Patrick Firmager.

on TruFrame log on to www.truframe.co.uk for product downloads, or call the sales office on 01664 410140. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY No: 0915/0040

September 2015 | www.glassnews.co.uk

0915/0041

Choose your products... ...on the brand new Liniar website. If you’re looking for technically superior, energy efficient uPVC windows, doors or a lantern roof for your project, you can find all the details you’ll need on the Liniar website. Product information Every product is featured with hover-over information to show you its key features. You can click on the different colours to see the overall effect of how it will look. You can browse every product, from the latest flush sash windows to bi-folding doors.

Videos

Downloads

The website features a wide range of videos, which can easily be filtered to find the one you need.

Liniar has a brochure library covering everything from product fact sheets to maintenance guides to help you look after your Liniar products.

From product benefits to installation guides and more, you can also find out more about Liniar and the care we put into designing our products.

Visit the installer hub to discover lots of Liniar information together with useful documents to download.

Case studies

Calculators

Before selecting Liniar, it’s good to get reassurance that our products have been used in thousands of developments all over the UK.

It’s important to be able to assess the energy rating of your windows.

Read stories from a variety of projects that have used Liniar windows, doors, conservatories and other products.

That’s why Liniar has developed a WER Calculator for fabricators and installers to see the exact results when choosing different options for your casement, tilt and turn or flush sash windows.

With a wide range of products available, all made in Britain to the highest quality standards, choose Liniar

sales@liniar.co.uk glass news.indd 1 www.glassnews.co.uk | September 2015

www.liniar.co.uk 25/08/2015 16:25

GLASS NEWS INTERVIEW: SHEPLEY WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Shepley Windows fastest growing company in the North West The 28th fastest growing company in the North West according to Business Insider, so Glass News visits Shepley Windows to find out more. Shepley Windows is a name well known in our industry but is a company that gets on with its business, quietly. Glass News’ Editor, Chris Champion talks with Managing Director, Tim Walker; Ian Griffiths, Sales and Marketing Director and Tony Fry, Operations Director about Shepley’s growth over recent years and its plans for the future.

Shepley isn’t a company that shouts from the roof tops about its successes although you have enjoyed considerable growth in recent years… Tim Walker: We have grown steadily although 2014 was exceptional with growth of around 20%. I think we must now be the largest Rehau only fabricator covering bevelled and fully sculptured 5 chamber systems.

The number of frames you’re producing certainly puts you in the super fabricator bracket. Am I right in saying that this is pretty much all in the domestic market? Tim Walker: We’re not really involved in contract work at all, although some of our customers carry out commercial installations and we support them with technical advice. Growth is very much down to how we work with our customers. It’s very much a partnership and we go a long way to helping

5 production lines on the shopfloor.

our customers to sell our products. There is a mutual respect between Shepley and its customers – for one thing, we don’t compete with them by opening trade counters on their doorstep and that’s very important in building a working relationship.

Are you constantly looking for new customers? Maybe that’s a question for Ian? Ian Griffiths: It sounds odd if we say that we aren’t looking for customers but, in truth, that is not our main sales function. We have around 100 customers of which around 90 buy from us in any week. Top service to these customers is our main aim week in, week out. Do we want more customers? Yes. However it’s important that we both share the same values. A customer must want quality because we are not the cheapest fabricator. Why we are not the cheapest is down to what goes in to the product plus the fact we are consistent in our production, we’re reliable and we

The Visage GRP composite door.

deliver, in full, every time. Our customers expect that. Basically, we deliver in full and they pay us in full.

Are you supplying all over the country? Ian Griffiths: We go down into the South West and South East but not into Scotland. If we take on a new customer, we must be sure we can give them a service they expect. The logistics of delivery is key and anyone who has ever dealt with transport will tell you that the secret to excellent service is having customers on your regular routes.

Looking around the shop floor, it seems that supplies come in at one end and the lorries are waiting to take the products away at the other… Tony Fry: That’s exactly what happens. Looking down on the shop floor onto the

25,000 sq ft of manufacturing space, there are five production lines and, you’ll notice, no flat benches. The production line is in the vertical plane and, literally, goes in a straight line from goods in to goods out and immediately onto a lorry. You won’t see any products bottlenecked. It is very efficient, both in production speed and space required. Tim Walker: Actually, we are about to take over another 14,000 sq ft just across the road which will be dedicated to composite door manufacture.

Has the composite door market grown for you? Tim Walker: It’s now a very consistent 150 doors per week and the market is still growing. Whereas replacement windows is very much a ‘needs must’ issue, composite doors are more to do with pride, or simply the wish for the front or back door to look the part. It’s about how you present your house to a visitor.

On the shopfloor.

September 2015 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

Tim Walker, Ian Griffiths and Tony Fry.

As we all know, everyone is offering composite doors. How easy is it to differentiate your product from another fabricators offering? Tim Walker: It’s all about quality. The way we make the doors is unique and gives installers few headaches. Stainless steel hardware from Trojan; Yale and Winkhaus locks; Secured by Design, and a choice of Rehau bevelled or sculptured outerframes, a quality GRP blank and a big offering of both colours and bespoke decorative glass… Ian Griffiths: Making it easy for the customer to order is also very important. We are about to launch our new Door Designer which means that customers can choose from a vast range of door styles and colours, decorative glass and hardware. This is part of our Visage brand and customer website and it’s all about making life easier for our customers. We all know that there are many Door Designers out there but we have commissioned a fully interactive Designer so that the full door and options can be priced and ordered online.

Does this actually flow through to production, giving instructions to the saws and CNCs? Ian Griffiths: No it doesn’t, and for a very good reason. We purposely have Sales Order Processors as an interface, and failsafe. The danger with fully integrated systems is that once the order is placed, that’s it – the door or window will be made to those instructions. Mistakes can easily be made at the ordering stage and you would be amazed at how often a mistake is spotted. Again, this is all about working with our customers and preventing costly mistakes.

GLASS NEWS INTERVIEW: SHEPLEY WINDOWS

Off the production line and straight onto the transport.

not on special order: it is stocked and ready to go. Lead times are important and as the popularity of the foiled colours increases, having stock is essential.

Precision production.

Tim, you mentioned ‘mutual respect’ in relation to your customers but it seems that this extends to your own workforce. There seems to be a very easy relationship between the management and staff… Tim Walker: That’s true. We very much respect our staff and their capabilities, many of whom have been here for more years than I care to remember! A working environment has to be a place where you are happy to go to – after all we spend a vast proportion of our lives at work. Mutual respect is built up over time. Tony believes in having trust in our staff to do a good job and let them express themselves and that’s correct. We like to think that everyone knows what they are doing and their responsibilities to both Shepley and our customers. After all, this is a people business.

Can we talk a bit about Visage? Vertical production saves space.

Ian Griffiths: Visage is a retail brand that our customers can use as part of our installer

support. It’s a brand that has been in use since 1986. In fact Shepley’s marketing spend is all aimed at helping our customers, making downloads available from the Visage website, providing regular updates on products and consumer literature. The new Door Designer is part of our offering to customers and it goes further in helping them make their own websites more pertinent and compelling. Social media is also becoming imperative for consumer sales and we are helping on that side, too. We are constantly bringing new products or updates to market. A good example is the new low aluminium threshold option that conforms with Approved Document Q of the Building Regulations for double doors. This applies from 1 October 2015 and, in the case of double doors, nothing existed that would gain approval. So we have developed our own and this is a perfect example of how we help our customers both sell, and conform to statutory requirements.

And what of the future? Tim Walker: We shall continue to make new products available and keep a close eye on market trends. It is important that we offer what our customers need. We specialise in windows and conservatory frames, composite and PVCu doors, our latest offering being the WarmCore bi-fold product. We leave roofs and glass to the specialists in their own fields. We know what we’re good at and we shall concentrate our efforts on being a great supplier to our customers. READER ENQUIRY No: 0915/0042

In the showroom.

Order taking and technical advice.

Quality and care.

One of the vertical production lines.

You mentioned colour in respect to composite doors, but what about window frames. Is the demand for coloured frames an issue for you? Tony Fry: We stock frames in 13 colours…. actually, 14 if you count grey on grey. This is

www.glassnews.co.uk | September 2015

TECH TALK

The UK’s Leading Glass & Glazing Newspaper

Tech Talk with Strafford Cooke, Technical Manager, Mila

Secured By Design – much more than just a logo With the hardware market now facing the imminent introduction of Document Q, we’re getting more and more customers asking us for Secured By Design products so that they can conform to the new rules governing hardware in new build projects. Whilst this is good news for Mila because it’s creating demand for our range of SBD accredited products, for fabricators and installers it’s actually not quite as simple as that. Just because a lock or a handle is SBD accredited, it doesn’t mean that the window or door it is fitted to is automatically SBD accredited as well.

However, for fabricators who want to produce and sell an SBD window or door they need to achieve PAS24: 2012 accreditation (including BS6375 – 1/2 and 3 covering cycle and weather testing) and also set up a 3rd party certification scheme to demonstrate that they can consistently manufacture that window and door to the required standard.

As we should all know, Secured by Design is a membership scheme and not a test. It actually belongs to the Association of Chief Police Officers (ACPO) and is an acknowledgement of quality security products and crime prevention projects. Only companies who are members of the scheme can use the Secured by Design logo on their products and then only on those products which have passed certain specified tests.

And of course on top of that, they have to pay to become members of Secured by Design. We regularly get requests from companies buying our SBD products for a copy of the SBD logo so that they can use it on their literature and on their websites but the logo isn’t transferable in that way. It really can only be used by members on products which they have manufactured and which they have had tested themselves.

In the window and door market of course, that test is PAS24:2012 and that’s the requirement for manufacturers and SBD members like Mila who are making hardware. We can use the logo on our products once they have been successfully tested on a specific window or door.

I’ve seen a number of reports of fabricators being told that they can use cascaded test information from their suppliers to achieve SBD accreditation but that is simply not the case. SBD accept that fabricators may use Initial Type Testing data to reduce the levels of testing they have to undertake, but they clearly state that SBD accreditation can only be given on windows and doors which show both the certification body name and the name of the fabricator themselves. I’ve even heard of instances where windows had to be removed and replaced on a couple of commercial projects in London because the police Crime Prevention Design Advisor (CPDA) refused to accept paperwork submitted for SBD approval bearing the name of the supplier rather than the fabricator. There are simply no short cuts available and there is a very real risk of prosecution for companies who misrepresent their status. In terms of joining Secured by Design, the cost varies depending on a company’s

turnover on SBD products and obviously there is also the initial cost of testing and accreditation to be taken into account. For large fabricators and particularly those completing commercial work where SBD is a requirement, the payback is easy to calculate. It’s probably less obvious though for those smaller companies who only install a small number of SBD windows and doors per week. I think there will inevitably be some confusion in the market over the coming

months because Document Q does allow for cascaded test information to be used regarding PAS24: 2012 and it doesn’t require third party certification. It is perfectly possible for a fabricator or installer to meet the requirements of Document Q by using Secured by Design hardware even if they are not members of SBD themselves. However, any customer who already holds an SBD licence on a particular window or door automatically complies with Document Q so is arguably one step ahead. At Mila, we regularly advise customers on how they can achieve SBD for themselves and the best hardware to use with their windows and doors to achieve the PAS24: 2012 accreditation necessary. We also have our own Test Centre in Daventry where we can carry out indicative testing for customers so that they can be sure that their window or door will pass before they invest in the test itself. Companies who are members of the scheme are all listed on the Secured by Design website at www.securedbydesign.com and as SBD members, all of Mila’s SBD products are listed on our company page at: http:// www.securedbydesign.com/companies/ membercompany.aspx?company=48&compa nyname=Mila. By Strafford Cooke, Technical Manager, Mila READER ENQUIRY No: 0915/0043

September 2015 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

AVOCET ADDS TO ITS BREAK

SECURE PRODUCT RANGE

Avocet Hardware has added to its Break Secure lock range with the launch of the ATK high security euro cylinder – the company’s second Sold Secure Diamond and TS007 British Kitemark 3-star rated lock. ATK comes with a standard key, which allows all leading locksmiths to produce them quickly and easily, and end-user registration isn’t required. ATK utilises Avocet’s patented locking cam system, which is proven to effectively secure against common forms of attack such as snapping, bumping and drilling. It features ten hardened anti-drill pins, and an antipick and anti-bump system. The new range also includes one of the only Sold Secure and Secured by Design

rated thumbturn locks on the market. Incorporating Avocet’s new click secure system it makes use of a positive click turn action, which means it can’t be bypassed with the wire tools that make a great deal of other thumbturns a major security risk. Clive Lloyd, managing director of Avocet Hardware, said: “ATK delivers Diamond standard, TS007 3-star, British Kitemark and Secured by Design grade security against snapping, bumping, picking and drilling. And on top of all it, it also provides a brand new level of protection and flexibility – both in terms of the incorporation of our click secure technology and the fact that it is available in dual colour polished brass/ chrome and matt brass finishes with the option of keyed alike and master key suites.” “It really is an exciting addition to the Avocet range and one that I’m sure will have an immediate and long-lasting impact in the on-going fight against lock-snapping.” ATK is available in sizes ranging from 30 to 60mm, with 5mm increments for both internal and external parts of the cylinder. For additional information on ATK and Avocet’s full ABS range visit www.avocethardware.co.uk or call or call 01484 711 700. READER ENQUIRY No: 0915/0044

Carl F Groupco and Ingenious promote new partnership A partnership between distributor Carl F Groupco and hardware manufacturer Ingenious has been reinforced following support from the fittings supply organisation for the innovative new Professional and Duplex door lock ranges. Commenting on the significance of the partnership, Ingenious MD Nigel Hutchinson said: “We love the brand, the customer experience and the focus that Carl F Groupco brings to customer service: it’s a great fit for both organisations. Ingenious is delighted to be working with Carl F Groupco, who are supporting and stocking the full range of our high security multipoint locks and accessories, all of which are available ex stock for next day delivery.” Carl F Groupco’s Managing Director John Crittenden confirmed the importance of the addition to the company’s hardware range: “From the outset, the locks manufactured by Ingenious have provided our customers with a full range of options for PVC, timber and composite doors. Although the Professional and Duplex lines are new innovations, the track record of the staff employed by Ingenious for developing successful, quality door lock solutions gave us the peace of mind

Nigel Hutchinson, Ingenious MD (left) pictured with John Crittenden, Carl F Groupco Managing Director.

that this range would be nothing short of impressive. We have not been disappointed. “The stand out product has to be the Duplex door lock, which has been extremely popular with timber fabricators: the double hook feature, which is fully tested, is a real selling point – it also offers home owners a visually secure solution.” The reliability of door locks was an important element of Carl F Groupco’s discussions with Ingenious. A key brand value is offering trusted, durable products that can be delivered next day, in full. The companies also have strong synergies regarding technical support and Carl F Groupco staff receive in-depth product training. The expert team at Ingenious is also on hand to provide a rapid response if required for customer enquiries. Tel: 01733 393330 - www.carlfgroupco.co.uk READER ENQUIRY No: 0915/0045

0915/0046

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www.glassnews.co.uk | September 2015

online | mila.co.uk

social | @milahardware_uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

MILA – ALWAYS AHEAD OF THE CURVE Mila is launching a new version of its popular ProLinea espag handle with a gently sweeping handle inspired by the contours of the latest contemporary window profiles. The new shape is more subtle than the current ProLinea cranked espag handle and is being launched to meet the changing tastes of homeowners. Richard Gyde, Mila’s Managing Director, says that Mila is constantly tracking and reviewing customer tastes to ensure that the whole of its product range reflects wider style trends.

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He says: “No matter how popular our products are, we are always looking at how they work with the various window and door profiles used by our customers and of course how they fit into modern homes. This allows us to stay ‘ahead of the curve’ in introducing new shapes and finishes and gives our customers a crucial competitive advantage. “We obviously monitor our own sales to analyse

• 10 year mechanical guarantee

trends and we track what the systems companies are doing but we also respond to interior design trends wherever possible. “With this new handle shape, it’s all about subtlety and understated elegance – very much in line with the more minimalist styling in many contemporary homes. “Because we have our own in house design and product development team, we can respond promptly to changes in the market and we bring new or enhanced products to market quickly. “We did this again recently when we changed the styling on our ProSecure patio handle and it is an ongoing process in areas such as finishes and colours.” The new ProLinea espag handle is available in Mila’s full range of suited finishes including satin, polished and smokey chrome, polished gold, black and white. Mila expects the most popular finish after white to be polished chrome since, over recent years, this has

overtaken polished gold as the preferred choice amongst home owners. Mila’s own figures show that, across its window handle ranges, polished chrome now outsells polished gold by almost three to one and it outsells satin chrome by almost ten to one. Richard Gyde adds: “We liaise constantly with customers to ensure that our product range meets market demand and, as this new launch shows, we respond quickly so that they can take advantage of new opportunities” The new ProLinea handle is available to order now. Further details are at: www.mila.co.uk. READER ENQUIRY No: 0915/0048

It Started With a Door Knocker... Walt Disney once said “I only hope that we don’t lose sight of one thing - that it was all started by a mouse.” Remembering your roots is very important for any company, and it is that philosophy that still drives UAP Ltd today. David Jennings, MD of UAP, explains, “We started trading in 1998, and at that time it all started with a single door knocker. Over the years, we have expanded the door knocker range to incorporate a huge range of door knockers in various finishes and materials. Each door knocker has been expertly designed, and is made to the highest quality.”

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For more For details more ondetails the latest on the addition latestto addition to the Lockmaster the Lockmaster range, callrange, the Yale callteam the on team on ® Yale 01902 364006 01902or364006 visit www.yaledws.co.uk or visit www.yaledws.co.uk

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David continues, “We have developed a range of Patented hidden fix door knockers which leaves no visible signs of product fixings on the back of the door. The hidden fix door knocker has a super strong, waterproof adhesive covering so fixing a knocker has never been easier. This innovation removes the need to drill through the door resulting in a much cleaner, smoother look on the inside. The chance of water ingress and rot is also eliminated meaning call outs for remedial work on

liable water damage will be a thing of the past. With the right know how, the hidden fix knockers can also be removed quite easily leaving no damage to the door.” David concludes, “Door knockers are available in up to 9 different finishes. PVD gold, mirror polished and satin stainless finishes are part of the UAP Nanocoast range. Made from 304 grade stainless steel, each product in the range has been salt spray tested to ASTM B117 for 2,000 hours, and comes with an industry first LIFETIME coating guarantee, as the products will not pit, rust or corrode no matter what environments you put them in.” For more information on the UAP door knocker range, please call our sales team on 0161 796 7268. Alternatively you can download the latest UAP door knocker brochure from www.UAPCorporate.com. READER ENQUIRY No: 0915/0049

An ASSA ABLOY Group brand 30 10274 Yale Lockmaster KeyTurn Half Page Advert.indd 1

finish and are constructed from solid brass, so are incredibly hard-wearing and resilient. The lion’s heads make the perfect centrepiece for any front door, and are ideal for all door rose centres or unglazed doors.”

September 2015 | www.glassnews.co.uk 17/07/2015 11:03

0915/0050

THE BEST RANGE OF QUALITY DOOR KNOCKERS IN THE MARKET

www.glassnews.co.uk | September 2015

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

Carl F Groupco’s five year

merger milestone

TITON LAUNCHES NEW IMPROVED SOUND ATTENUATOR SLOT VENT Titon has introduced a new and improved sound attenuation ventilator, the SF Xtra Sound Attenuator, which can achieve up to 44 Dn,e,w. The new product builds upon the success of Titon’s SF Sound Attenuator, utilising the same acoustic principles while benefitting from the better sealing SF Xtra ventilator. Doing so has led to a marked improvement in possible sound attenuation levels. Suitable for use on PVCu, timber or aluminium windows, the SF Xtra Sound Attenuator can be purchased in a number of combinations based on different sizes of inner (ventilator) and outer (canopy). Three vent sizes (V25, V50 and V75) are available,

alongside three canopy dimensions (C25, C50 and C75) to suit a variety of attenuation requirements. The pairing of V75 and C75 is capable of achieving an exceptional acoustic rating of Dn,e,w (C;Ctr) = 44 (-2;-3) dB when the vent is open. Independently tested by Sound Research Laboratories in accordance with BSEN20140-10:1992, ISO140-10:1991, this product is ideal for reducing incoming noise in situations where conventional slot ventilators are unable to assist with acoustic issues. Indeed, the cost effective SF Xtra Sound Attenuator comes fitted with a Titon SF Xtra Ventilator and/or SF Canopy and fits over the standard SF, Trimvent Select or Select Xtra slot size. The SF Xtra Sound Attenuator is suitable for domestic and commercial installations, while it can be fitted in retrofit applications over an existing 13mm slot. A high performance gasket on the ventilator improves the sealing in adverse conditions, while the

vent can also be mounted to deflect air upwards or downwards. Plus, a number of special paint finishes are also available. Commenting on the new product, Tyson Anderson, Sales & Marketing Director at Titon, said: “The SF Xtra Sound Attenuator is a slot ventilator which provides high levels of sound attenuation when compared to similar products available on the market. These outstanding acoustic capabilities help reduce unwanted noise in a wide variety of applications, either as part of a new build or retrofit project.” The SF Xtra Sound Attenuator is also extremely effective at reducing pollutants in the home and improving Indoor Air Quality (IAQ), therefore reducing the risk of Toxic Home Syndrome. For more information about Titon and its range of ventilators, visit www.titon. co.uk. READER ENQUIRY No: 0915/0051

Members of Carl F Groupco’s Peterborough workforce mark the fifth anniversary since the merger of Groupco and Carl F.

In 2010, Carl F Groupco was formed from the merger of Groupco and Carl F. Celebrating the company’s fifth anniversary since the amalgamation of the two organisations, the company celebrates its success in making its mark as a leading player in the UK hardware supply industry. Offering nearly 5,000 products, which equates to over 1,700,000 individual components stocked at the company’s Peterborough distribution facility, Carl F Groupco provides one of the largest hardware product ranges in the industry. The company places its focus on service and technical support which is backed by continued investment in staff, systems and a strong customer support infrastructure. Commenting on the landmark anniversary for the organisation, Managing Director John Crittenden said: “We have remained true to our objective of offering service that is second to none with a portfolio of leading brand hardware and some own brand products to address the price driven sector of the market. Our growth is testimony to the commitment of our workforce – our staff are passionate about service and it is their drive, skills and ability that has enabled us to realise our vision. “To single out just a few of our key achievements since 2010 is hard as our brand developments have been significant however, I would like to mention our ongoing

“I would like to mention our ongoing partnerships with leading manufacturers such as FUHR and new relationships including Ingenious. A number of our staff have been justifiably recognised with promotions to management positions and we have recruited some of the industry’s movers and shakers including Norman Berrill and latterly, Paul Simpson as head of Sales.” partnerships with leading manufacturers such as FUHR and new relationships including Ingenious. A number of our staff have been justifiably recognised with promotions to management positions and we have recruited some of the industry’s movers and shakers including Norman Berrill and latterly, Paul Simpson as head of Sales.” Management of the merger included incorporating Carl F direct into the organisation. Established in 2005, this is a direct mail and e-commerce business supplying trade tools to the window and door industry: the inclusion of Carl F direct within the company’s offer has supported its position becoming a one-stop shop for the sector. Carl F Groupco has a regional field sales force and two distribution centres in Peterborough and Cumbernauld, Scotland. Tel: 01733 393330 - ww.carlfgroupco.co.uk READER ENQUIRY No: 0915/0052

September 2015 | www.glassnews.co.uk

The “Grand Entrance” collection A selection of high security multipoint locking systems designed to complement the increasing elegance of Home Entrance Doors. Whether it’s a classic French Door leading onto the garden, an ultra modern door with an opening side panel or a full “Grand Entrance” Double Door to suit a contemporary self build home, Winkhaus has the answer. So whether your choice of material is timber, aluminium or composite be assured that a Winkhaus solution will guarantee quality, functionality and security therefore allowing you to offer your customer the door they desire.

For information call: 01536 316091, email: marketing@winkhaus.co.uk 0915/0053

www.glassnews.co.uk | September 2015

FIT SHOW 2016

The UK’s Leading Glass & Glazing Newspaper

CENSolutions Gets FIT with the Last Stand in Hall 1 CENSolutions, the leading consultancy and test facility for the window, door and glazing industries is pleased to announce that it has taken the last stand in Hall 1 at the 2016 FIT Show. “We had a presence at last year’s FIT show on a shared stand,” explains Wayne Rogerson, Joint Managing Director of CENSolutions, “but in 2016 we are taking our own stand so that visitors can ask our advice about Document Q: Security, PAS 24:2012, Secured by Design, CE Marking, or any aspect of existing or new legislation. ER Certification and TUV will also be joining us to supply visitors to the stand with a 360 view of testing and certification. “Our customers tell us time and time again that we are different from other

certification suppliers because we listen to their concerns, offer advice and help to implement any necessary changes. This is precisely the approach we will be taking on our stand at the show. We want to make the space a comfortable place for visitors to stop and talk through any concerns or queries they may have, and hopefully have a bit of sporting fun at the same time – watch this space, there will be more to follow on that later! “Visitors will also be able to meet our team of 9 dedicated independent consultants across the course of the show. All of whom have come from an industry background so between us share expertise about sealed unit manufacture, PVC-U and aluminium frame fabrication and joinery, as

FIT SHOW ADDS ‘QUARTZ’ ENTRY LEVEL TO INNOVATION ZONE: Central Bar, Lounge & Hospitality areas will be a ‘Hotspot’

well of course as an extensive knowledge about the most efficient and cost effective ways each type of business can meet the necessary legislation. In many cases we can also advise which method of compliance offers the most future proof solution. “To find out more about CENSolutions ahead of the FIT show, please visit our website at www.censolutions. com and we hope to see you at the show on stand 158 in Hall 1 between 12th and 14th April 2016.” For more information on CENSolutions, call us today on 01785 716625, visit www.censolutions.com. READER ENQUIRY No: 0915/0054

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With more than 85% of stand space now booked with eight months to go until the event takes place in April 2016, organisers of The FIT (Fabricator Installer Trade) Show are continuing to work hard to offer new experiences and to encourage new exhibitors to dip their toes at the show. The newly created Innovation Zone with its incorporated Lounge and Bar areas at the event is attracting big names within days of being revealed. Hosting the only official bar at The FIT Show and set to be the scene of the popular Exhibitor Party at the end of the first day, the Innovation Zone is expected to become one of the liveliest areas at the event. ‘Quartz’ stands have been added to the area to encourage first time exhibitors to experience the ‘FIT Effect’ and bring with them innovative new ideas. Stands are now available from just £3,000 plus VAT. Taking a radically different approach to the other areas the intimate atmosphere of The Innovation Zone will encourage visitors to linger

longer, attracted by the Lounge and Bar facilities and of course an eclectic mix of exhibitors. The avantgarde design of the central exhibition area has already attracted a number of key names with the list changing daily. The FIT Show web site (www.fitshow.co.uk) should be checked regularly for updates. The FIT Show’s Matthew Glover is excited about the Innovation Zone: “The FIT Show in just its third outing remains fresh but we will always be looking at ways to improve the exhibitor and visitor experience. And after a great deal of research and discussion we believe that The Innovation Zone will bring something different.

“It will be less formal than the other areas of The FIT Show not least because the hub of the area is the Central Bar and Lounge area. People visit The FIT Show to do business but here it will be mixed a little more with pleasure. That is especially true of VIP guests, who will enjoy a free drink in The Innovation Zone as well as other benefits including VIP parking.” Excellent signage, the promise of a comfortable chair and a refreshing drink will ensure The Innovation Zone will draw a high degree of traffic, in addition to a great deal of noise as the day progresses. The FIT Show takes place at The International Centre Telford on the 12th, 13th and 14th April 2016. Although more than 85% of the enlarged exhibition space has been sold, some excellent stands are still available but are continuing to sell fast. Further information is available at www.fitshow. co.uk/stand-packages. READER ENQUIRY No: 0915/0055

Sash window specialists ready to unveil new innovations at the FIT Show Roseview Windows, the longest established fabricator of uPVC vertical sliding sash windows, have announced they will be exhibiting at the FIT Show 2016. This is the first time the sash window specialists have taken a stand at the event; and managing director Willie Kerr believes the timing is perfect to promote Roseview’s three market leading products.

innovations in the pipeline, April 2016 is the ideal time for us to take a stand. We’ve had an incredible couple of years and we’ve really raised the bar in terms of sash window manufacturing, so we’re looking forward to promoting our exciting product range to the industry. On top of that, it’s a great opportunity to get together with our Approved Installers and show them what we’re doing.”

Willie comments: “We decided against exhibiting at the FIT Show in previous years because we had other things to focus on, such as the opening of our new factory and the development of new products including our award winning Ultimate Rose window. But with the new factory up and running and several exciting

Taking pride of place on the Roseview stand will be the Ultimate Rose, the G-Award winning uPVC sash window that’s been approved in multiple conservation areas. The Ultimate Rose has a mechanically jointed outerframe and sash and includes Roseview’s flush fitting run-through sash horn as standard.

Roseview managing director Willie Kerr.

Roseview will also showcase the Heritage Rose, which includes similar features to the Ultimate Rose but has welded corner joints and the Charisma Rose; a simpler, more contemporary sash window that’s competitively priced. For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY No: 0915/0056

September 2015 | www.glassnews.co.uk

0915/0057

FITSHOW 2016 PRODUCTS THAT DEFINE THE INDUSTRY

IN 2014, 35% OF THE 5,869 VISITORS CAME PURELY TO SEE NEW PRODUCTS AND EQUIPMENT Now we continue to be the primary focus for the UK window, door and conservatory industry. Forging a bridge between the manufacturers and distributors of products, components and services and the companies and individuals that fabricate and install them.

TELFORD INTERNATIONAL CENTRE | 12 - 14 APRIL 2016 FITSHOW 2016

MA S TER F I T TER CH A L LENGE

FITSHOW 2016

I N A S S O C I AT I O N W I T H

www.glassnews.co.uk | September 2015

ROOFS

The UK’s Leading Glass & Glazing Newspaper

BETTER FEATURES,

LABC APPROVAL SECURED

FOR CELSIUS SOLID ROOF

MORE DESIGN OPTIONS

Synseal’s recently-launched Celsius Solid Roof system is now fully approved and registered by the LABC (Local Authority Building Control) under certificate number EW550.

The market for solid, insulated roofs is growing strongly, yet there is a gulf in performance between all the major systems explains Prefix Systems, the UK’s largest independent specialist for the extended living market. The combination of product design and materials used makes their own Garden Room roof the stand out product in the sector. It’s structurally robust, thanks to the use of the structural grade of 6082 aluminium alloy and not the inferior general grade of 6063 which is used on other solid roof systems in the market. Furthermore, fixed joints are part of this unique design and are necessary in such structures at the eaves and ridge to accommodate the additional weight loading. The Garden Room roof was several years in the development with Prefix’s own structural engineer Tim Harris and has been designed as a roofing platform for the future, as the recent contemporary Urban Room roof that shares the same chassis ably shows. There are also further developments planned for early 2016 and in time for the FIT Show. Beyond material specifications and fixing detail, configurability is as equally important, particularly given the prominence of the replacement conservatory market. A conservatory by design is different to that of a typical extension and therefore insulated, solid roofs need to be equally adaptive. For

0915/0060

this reason the Garden Room roof has been designed to cater for valleys, large span box gutters and pitches from 5 to 40 degrees. Even drop valleys, different height ridges and spans up to 6 metres can be incorporated. Chris Baron, co-director at Prefix Systems commented: ‘Our customers are telling us that most solid, insulated roofs have a limited market by design and indeed many aren’t prefabricated to the required standard. It’s for this very reason we’ve spent considerable resources in developing what is the most structurally sound and configurable roof in the sector. He continues: ‘Installation companies looking for the most robust and fitter friendly solution should look at Garden Room, it’s our platform for the extended living market for the future.’ For further information, log on to www. prefixsystems.co.uk, contact the sales office for a free information pack on 01254 871800, e-mail enquiries@prefixsystems.co.uk or add to their considerable following on Twitter @ prefixsystems. READER ENQUIRY No: 0915/0058

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Construction of a completely new structure or replacement of an existing conservatory roof with a solid roof will involve a statutory obligation to submit a Building Regulations application. The LABC is a not-for-profit membership organisation that represents all local authority building control teams in England and Wales, aiming to ensure that all buildings are habitable, dry, safe and warm. With over 3,000 professional surveyors and building technicians working in local authority building control, the LABC provides a consistent national service that is delivered locally. Celsius Solid Roof has also been submitted for approval by the LABSS (Local Authority Building Standards Scotland) who are currently assessing the system under the Scottish Building Regulations. With 4 million conservatories installed in England alone identified by a survey carried out on behalf of the DECC (Department of Energy & Climate Change), the market opportunity for retrofitting these building extensions is extensive and the fast-fitting Celsius Solid Roof has been carefully designed with an all-timber

core construction to provide a truly warm yet relatively lightweight structure that will not unduly stress existing conservatory window walling structures and foundations. “We know that submitting a Building Regulations application can seem a little daunting for busy roofing installers,” comments Neville Gleed, Synseal’s Roofing Technical Manager “so Synseal has partnered with the LABC and ASW Consultants to give two ways of making this process easier. The LABC provides the established public sector route to compliance and ASW are specialist private sector building control consultants who can also help our customers achieve local approval.” For further information contact Mark Schlotel on 01623 446207 or 07764 229694; email mark.schlotel@synseal.com. READER ENQUIRY No: 0915/0059

Pearl Windows looks to drive

sales through the roof

Pearl Windows is looking to drive its sales through the roof – literally. The Bolton based ‘super’ fabricator which distributes Liniar frames to the trade nationally has teamed up with Supalite Tiled Roof Systems to expand its offering to its trade dealer network. Speaking about the partnership Managing Director Jeff Walsh explained his thinking. “We are always looking for new and exciting products to offer our customers and the Supalite Tiled Roof is clearly a marketing leading product”. “When we met with the team at Supalite it was evident from the start that we had the same approach to business and that quickly lead us to an agreement whereby we will supply their roof system to our customers, and they in turn will take our frames to enable them to supply a complete building solution to theirs”. “It is a classic win-win situation. Supalite will be supporting us with bespoke marketing material for our customers including showroom literature and sample roof products. They will also be supporting us with their ‘assisted fit’ programme each time one of our customers takes their first roof. Giving our customers this kind of support ties in perfectly with how we want to do business”.

Jeff Walsh from Pearl Windows and David Watters from Supalite Tiled Roof Systems.

“We want to work with our customers over the long haul and ensure they have everything they need to understand the new products we bring to them and best practice for how to install them. In the case of solid tiled roofs the support we are getting from Supalite is perfect. It is clearly a growing sector of the market, and we are delighted to be able to offer our customers the opportunity to be a part of it with this outstanding product”. www.pearlwindows.co.uk www.supaliteroof.co.uk READER ENQUIRY No: 0915/0061

September 2015 | www.glassnews.co.uk

0915/0062

ORANGERIES

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www.glassnews.co.uk | September 2015

COMPOSITE DOOR EXPERT

COMPOSITE DOOR

If you look back at the history of the market, every composite door supplier developed a brochure aimed at the retail consumer to show them the colours and styles of their doors; the range of glass bevels available to them, and the choice of handles, knockers, numerals and ancillary items they could choose from.

have spoken often about how the internet has impacted consumer behaviour enabling them to carry out extensive research into what they want – and how fuelled by the wave of home makeover programmes and magazines, their knowledge, their thinking and indeed their power is entirely different. It is no longer enough to have just a brochure; installers cannot go and see consumers armed only with one piece of literature – there needs to be so much more.

They also worked on the basis that the trade installer would use the same brochure as a sales aid – and for many years they did just that. But times have changed significantly – I

! RT PE EX

COMPOSITE DOOR EXPERT

The UK’s Leading Glass & Glazing Newspaper

Richard Kirman, Sales and Marketing Manager for the Truedor range from IG Doors tells us why installer support has become an essential part of the marketing strategy for Composite Doors.

For those who have invested in showrooms and who have doors to show visitors in their premises the support needs to be even greater. They need a full range of business to consumer point of sale material which gives them the chance to answer every question a consumer may have, and to give them something tangible to take away with them for further consideration. A composite door is a high end and very aspirational purchase – the point of sale material which accompanies it needs to match it in every sense. Installers need to be able to kit out their showrooms fully with marketing materials to back up their investment – they need to have literature which is bespoke to them, dual branded promotional material, and as well as a brochure style which does so much more than contain pictures of the products and technical information - they need to have their marketing collateral split down into a style which enables a consumer to take away only the information which is particularly relevant to them.

“The composite door industry has excelled in recent years in bringing out new products – new styles, new colours, new glass options.”

The composite door industry has excelled in recent years in bringing out new products – new styles, new colours, new glass options; it now needs to back this up with the same level of investment and imagination when it comes to supporting the installers in the market who ultimately deliver the business. An installer who is not fully kitted out with a full range of point of sale materials is at a disadvantage to one who has everything in his bag. The companies who are able to support their installers fully are the ones who will ultimately win out in the extremely competitive market we all work in. Tel: 01633 627190 – www.truedor.co.uk

READER ENQUIRY No: 0915/0063

September 2015 | www.glassnews.co.uk

0915/0064

HIGH PERFORMANCE EXTERNAL DOORS

ISSUE TWO

The Fine Art of Composite Doors

GEORGE CLARKE

Truedor Issue Two AW.indd 1

IG Glass News September15 Ad AW.indd 1 www.glassnews.co.uk | September 2015

22/07/2015 18:25

21/08/2015 09:53

COMPOSITE DOOR EXPERT

The UK’s Leading Glass & Glazing Newspaper

“The Hurst composite fire door is virtually indistinguishable from the standard Hurst composite door and is available in a wide range of styles, including the contemporary Bohemia collection.”

HEAT WAVE FOR HURST FIRE DOORS Howard Wilson, Hurst Plastics’ Composite Manager, talks about what you should consider when specifying a composite fire door. In 2013-2014, there were 212,500 fires recorded by the Department for Communities and Local Government of which 39,600 were dwelling fires. During that period, there were 9,748 non-fatal casualties in dwelling fires and 322 fire-related deaths. Although there is a downward trend in the number of fire-related incidents, we do need to further reduce their prevalence and severity. Enter the composite fire door. The choice of components within a composite fire door is absolutely vital. The Hurst composite fire door for instance consists of a GRP skinned core consisting of fire retardant phenolic foam and a high density hardwood perimeter to provide a full half hour fire rating.

Performance & good looks Increasingly, specifiers want to create safe and welcoming spaces in buildings, without compromising on aesthetics. In the past, many composite fire doors looked pretty ugly, but thankfully, this is changing. The Hurst composite fire door is virtually indistinguishable from the standard Hurst composite door and is available in a wide range of styles, including the contemporary Bohemia collection. A complete range of colours, including bespoke colours, is also available.

top material suppliers to develop our new combination screen. It incorporates a Eurocell series 70 PVC-u outer frame, intumescent materials from Lorient and Pyrodur fire rated double glazed units from Pilkington.

of Building Regulations to ensure that the correct closing device is specified. Hurst supplies a variety of closers for all applications and can provide advice on the most suitable products to satisfy requirements.

The suite of Hurst composite fire doors includes FD30, FD30S and FDSBD. Each offers a full half hour fire rating and conforms to BS476: Part 22: 1987. An FD60 door is also available for more demanding applications.

On from this, new CE marking regulations will also be introduced stipulating that all fire doors will eventually require to hold test evidence from an EN fire test method as opposed to BS compliance. This harmonised European standard will give specifiers greater reassurance on the integrity of a fire door.

Closing in

Widespread demand for more glazing led us to expand our range further to include fire rated top light and side light options. We worked closely with a number of the industry’s

Composite fire doors are subject to more complex legal requirements than standard pedestrian doors. Specifiers, for example, have a duty to use the correct closing devices for their composite fire door. Concealed closers are widely specified, however some are not compliant to BS EN 1154 and as such are not suitable for all applications. It’s important to be aware of the requirements of Part B

Hurst is committed to best practice and has a team of specialists to help specifiers choose the most appropriate products to suit individual applications and meet industry standards. www.hurst-plastics.co.uk READER ENQUIRY No: 0915/0065

September 2015 | www.glassnews.co.uk

0915/0066

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17/08/2015 19:05

COMPOSITE DOOR EXPERT

The UK’s Leading Glass & Glazing Newspaper

Composite doors simply no compromise As the main point of entry to the home, a front door has to be both practical and inviting. It also has to be strong and secure, without creating a fortress. Not every door is built to the same standards of quality and security, and choosing a door that is made from inferior materials and with a poor design can prove to be disastrous. Not only can it leave the home exposed to the elements, it can invite unwelcome visitors too. Hence, it’s important to find a door that offers a compromise between style, strength and security. Once dominated by UPVC and wood, the market for doors has shifted significantly over the last few years, with composite models now accounting for the lion’s share of sales. The reason for such growth is easy to see. For whilst compromises may need to be made with UPVC and hardwood doors, such as aesthetics and maintenance, composite doors successfully combine strength, durability and good looks and security. Composite doors are made from multiple materials. In

Composite doors successfully combine strength, durability and good looks and security.

also usually 100% CFC (Chlorofluorocarbon) free. This means they offer an improved energy rating too. With up to 15% of heat lost through ill-fitting external doors, most composite doors also feature a weather seal to eliminate draughts and heat loss. Easy glass replacement: If a glass insert or panel becomes damaged or broken, it can be replaced quickly and easily, without the need to remove the entire frame.

Composite doors are fast becoming the standard specification for quality, new build developments and when renovating existing properties.

addition to wood, the core of a composite door can contain insulating materials and many other layers, which are all protected by a weather resistant outer skin. These are all designed in such a way as to ‘phase out’ the flaws and faults of single material doors, and in doing so, they offer the following benefits. Sturdiness: The solid composite sub-frame is usually around 44mm thick and often contains an outer layer of hardwood, which results in a sturdy and rigid door frame. Added stability: The outer frame is generally

made of UPVC, but can include galvanised steel reinforcements around the edges for extra stability. No service calls: Many service calls relate to doors that have dropped, or glass units that have shifted within the frame, caused by heavy slamming over the years. Thanks to hinges that are fitted directly to the slab, composite doors cannot drop - even with angriest of teenagers slamming them - thereby saving expensive call-outs. High resistance: The combination of materials offers high resistance to weathering, and damage

such as warping, twisting or cracking is reduced. This is thanks to Glass Reinforced Plastic (GRP), which has a grained surface and makes the door resistant to denting too. No painting: Composite doors will never have to be painted and are therefore not prone to discolouration. With most offering a 10year surface guarantee, they require very little maintenance. Superior insulation: Composite doors are injected with an extra layer of thermal insulation in the form of a polyurethane foam core, which is

Great aesthetics: Composite doors come in a wide range of colours and designs to suit the individual home and its locality. With infinite customisation options available - from colours, to glass and hardware - it’s rare for any two doors to look the same. Top security: With 67% of all burglars attempting to enter through a door, security is paramount. Composite doors can be fitted with a standard secured by design locking mechanism to prevent break-ins - this feature alone can potentially reduce burglary by 50% and criminal damage by 25%. In addition this makes the doors suitable for garages and warehouses too. Easy to replace: Any external door can be switched for a composite variety, so composite French doors,

composite patio doors and composite stable doors can also be installed. Quick and easy installation means that they can be fitted around other jobs when problems arise. Composite doors combine the all the benefits of UPVC with all the benefits of timber, and they offer the customer a winning combination of style, security and low maintenance. With a higher sales value, they also offer installers a greater profit margin and an opportunity to grow their business too. Whilst demand for UPVC and timber will still continue, the popularity of composite doors looks set to increase; indeed, they are fast becoming the standard specification for quality new build developments and when renovating existing properties. With some research data suggesting that composite doors can be expected to last up to 35 years, there is simply no compromise. For further information on SIG Windows, contact 01480 466777 or visit www. sigwindows.co.uk. By Steve Jones, Operations Director at SIG Windows.

READER ENQUIRY No: 0915/0067

September 2015 | www.glassnews.co.uk

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COMPOSITE DOOR EXPERT

The UK’s Leading Glass & Glazing Newspaper

Modplan’s extended door range

3 STAR ULTION CYLINDERS

Leading VEKA trade fabricator Modplan has reported an increase in sales of both their latest VEKA door products introduced earlier this year. Both the Bowater Duo composite door and the VEKA Imagine Bi-fold door are product types very much in demand by homeowners and are helping to grow sales for Modplan’s customers.

TruFrame have become the first fabricator in the UK to offer the Brisant-Secure TS007 3-star Ultion cylinder as standard on all their composite doors. This comes as the company moves to enhance their reputation as one of the industry’s most security conscious manufacturers.

- A TRUFRAME STANDARD

extends sales & boosts growth

Chris Reeks, Sales Manager at Modplan explains, “The majority of homeowners now ask for a composite door by name when looking to replace their front door. The new Bowater Duo, in particular, has greater benefits than a standard composite door such as a thicker slab for better thermal efficiency and a double rebate for better acoustic insulation. Our customers know that this is a great option to offer their own customers and sales are up as a result.” One such customer, Alphaplas in Saltash, have really bought into the new product range,

designing their showroom to incorporate the Bowater Duo range from Modplan. The specific displays include marketing materials to promote the product and provide homeowners with all the information they need. Phil Penprase of the double glazing supplier comments, “We had ideas for specific displays incorporating the Duo range, and we’ve worked closely with Modplan and Bowater to help bring these ideas to life.” The Bowater Duo range has a large choice of styles and glass options to give customers an excellent choice of this popular door type. Modplan’s other successful new recruit, with sales exceeding target every month, is the VEKA Imagine Bi-folding door – another product linking closely to a consumer trend. As well as bringing ‘the outside inside’, the product can act as a doorway from the conservatory into other rooms with low level threshold options including a room divider. Offering a foil finish in a range of

18 colours and being a cost-effective alternative to aluminium, it’s hardly surprising it’s proving such a hit with customers. Modplan manufactures and provides a comprehensive range of products that includes three VEKA profiles, composite doors, PVC-u and aluminium patio and bifold doors, conservatories, the new Open Canopy, the Vertex solid tile-effect roof and glass and polycarbonate conservatory roofs. For more information on any of Modplan’s products and support, simply Ask the Man from Modplan. Tel: 01495 246844 www.modplan.co.uk READER ENQUIRY No: 0915/0069

Security is the number one key driver for consumers looking to purchase composite doors, according to a number of recent research polls, so this important move by TruFrame will help their customers close more sales. The Ultion cylinder also carries Sold Secure Diamond, an enhanced security test conducted by the Master Locksmiths Association and is one of only three products on the market today that have been able to meet this stringent standard. The upgraded security on TruFrame’s composite doors is also reflected elsewhere in their product range which boats Secured by Design on all casement, flush sash and tilt and turn windows, as well as both residential and French doors. TruFrame currently harness the Solidor slab for their composite doors, whilst adding value through the use of Mila hardware and furniture. This new no-cost upgrade to the 3-star Ultion cylinder will allow TruFrame’s composite door offering to be fully Document Q compliant by the 1st October, when legislation comes into affect for new dwellings. Nick Dutton, co-director of Brisant-Secure commented: ‘I’m delighted that TruFrame have become the first uPVC manufacturer

From left to right: Patrick Firmager with Nick Dutton.

to offer the Ultion cylinder as standard. Security is the number one driving factor for composite door sales and with lock snapping a real issue, we as an industry need to be better equipped to sell the merits of a TS007 3-star and Sold Secure Diamond cylinder.’ Patrick Firmager, marketing director of TruFrame concluded: ‘We’ve built an important reputation as a security conscious uPVC manufacturer and one that carries our own accreditations, rather than an over reliance on systems companies. Our customers will benefit greatly from this free security upgrade and this is yet another realisation from our product development programme.’ For information on TruFrame log on to www. truframe.co.uk for product downloads, or call the sales office on 01664 410140. You can also add to their growing following on Twitter @TruFrame.

READER ENQUIRY No: 0915/0070

FRESH, BRIGHT NEW LITERATURE FROM HURST A number of strategic developments has led Hurst Plastics to unveil a comprehensive new suite of customer support materials. The move coincides with the launch of Hurst’s biggest ever investment programme into staff, equipment and resources to maximise manufacturing competitiveness, grow the business and support its growing customer base. Hurst has overhauled its marketing literature and unveiled its biggest and freshest composite door brochure ever. The company has also produced a comprehensive user guide for its Hurst Live bespoke on-line account management system, which was launched earlier this year. Hurst’s expanded 32 page composite door brochure, entitled ‘The Composite Collection’, features the company’s complete range of composite doors in a bright, new format. Focusing on the individual elements that create a modern and distinctive composite door, the brochure introduces Hurst’s exciting range of colours, glass styles, door furniture and architectural hardware.

The brochure also includes Hurst’s Direct Digital Glass printing (DDG) technology, which can reproduce any image onto the door glass to create a truly unique composite door. For more demanding applications, such as flats, shared entrances and multiple entrance dwellings, Hurst’s composite fire door offers the very highest in security and weather performance, and a full half hour fire rating. Unlike many composite fire doors which are fitted in a timber frame, the Hurst composite door is supplied in a durable and maintenance-free PVC-U frame, which conforms to BS476. The door is now available with fire rated top light and side light options. Hurst is one of just a handful of suppliers to be able to offer this complete FD30S rated package. The new composite door brochure is supported by a new personalised composite door price list to make pricing a Hurst composite door as simple as possible. Hurst has also created a 14 page instruction manual for its Hurst Live system. The manual provides a step by step guide for customers on how to use Hurst Live and gain access to technical data, track and trace orders, order and price bespoke composite doors and download a wealth of marketing point of sale materials within just a few clicks. Mark Atkinson, Sales Director at Hurst Plastics, said: “Several developments within the business have prompted us to update our support materials to help customers to maximise opportunities when pitching to customers. This new brochure - our biggest and brightest ever - emphasises

the wealth of choice and style we offer in composite doors. And coupled with our Hurst Live portal, we have provided customers with an unrivalled resource of information and support when selecting and ordering their doors. This powerful combination really gives our customers the edge within the market and once again leaves our competitors playing catch up!” For further details on the support materials or to request copies, please contact the Marketing department on 01482 790790 or visit www.hurst-plastics.co.uk. READER ENQUIRY No: 0915/0071

September 2015 | www.glassnews.co.uk

THE DISTINCTION DIFFERENCE BEAUTIFUL WOOD GRAIN FINISH

High impact resistant GRP skin that will maintain its pristine appearance.

HIGH SECURITY GLAZING SYSTEM

Easy to clean, triple glazed decorative glass.

GLAZING CASSETTES

Manufactured to perfectly match the colour of the door.

PROVEN PEDIGREE

Over 2 million Distinction composite doors sold in the UK to date.

ULTIMATE THERMAL EFFICIENCY High density core makes our door the most energy efficient on the market.

UNPARALLELED SECURITY

Reinforced GRP panels keep out intruders.

Wentworth 36, Wentworth Industrial Estate, Wentworth Way, Tankersley, Barnsley, South Yorkshire, S75 3DH 0345 2000 816 | www.distinctiondoors.co.uk

www.glassnews.co.uk | September 2015

EBRATIN EL

0915/0072

YEARS

COMPOSITE DOOR EXPERT

The UK’s Leading Glass & Glazing Newspaper

XtremeDoor gets colourful for summer One of the UK’s largest composite door manufacturers, Vista, has extended is product offering to encourage customers to take advantage of the growing colour market. Fabricators and installers can have their smooth white or woodgrain foiled outerframe sprayed in any RAL colour, meaning they can offer more personalisation than ever before. Sales director Wes Buchan commented: “Our composite door slabs are already available in any RAL colour, but we’ve extended this service to offer coloured outer-frames as well, meaning our customers can create a truly original looking door.” “We’ve had a great response and thanks to our in-house spray booth and significant manufacturing resources, we are able to offer a fast turnaround and keep up with the increased demand.

Whiteline’s Grand Entrance

We offer door 12 styles, over 100 glass designs and an extensive choice of hardware. Couple this with our extended colour choice and there are almost limitless ways for to customise your door.” Manufactured using market leading components, XtremeDoor is one of the top performing composite doors on the market today, recently beating a solid timber core timber composite door in a thermal efficiency test. It incorporates a triple sealed outer-frame for superior weather performance, a five point lock for additional security, the foam filled Nan Ya slab for thermal performance and stainless steel hardware for superior quality. Vista recently further enhanced the range with the launch a new letter plates, long bar handles and a ‘heritage’ lock. Wes concluded: “XtremeDoor is a premium

0915/0074

Wes Buchan.

product that ticks every box and helps our customers win business at better margins. I would encourage any fabricator and installer who hasn’t tried XtremeDoor to get in touch so they can see the quality for themselves considering we’ve extended our offering now is the perfect time.” For more information call 01516081423 or visit www.vistapanels.co.uk. READER ENQUIRY No: 0915/0073

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Distinction’s 70mm Elite door proving to be a winner Innovative fabricator Whiteline has added an exciting new range of GRP Composite Doors to its PlatinumNRG brand. Exclusively available to Whiteline customers, PlatinumNRG presents the very best in beautifully designed, secure, energy efficient and low maintenance products for discerning homeowners. The new doors offer all these benefits and so much more. The heart of each door is a resilient GRP slab, delivering the best energy saving and noise reduction on the market, which can be enhanced from a myriad of bespoke options. Four choices of locking system, including the new Autofire option, deliver home security that’s second to none. The widest selection of door designs, chosen from classic to contemporary, just plain or double or triple glazed, with or without sidelights? What colour? Choose from 7 standard, 36 bespoke or specify a match to any of hundreds of RAL colours. Specify one of 12 decorative glass designs, with a range of colour and caming choices, with complementary furniture options to provide the final touches to each beautiful new door creation. To help their customers to demonstrate, specify and sell the new range, Whiteline has an exclusive 40 page brochure, Colour Palette card and their web-based Composite Door configurator that quickly creates a client’s dream design, before their very eyes. Tel: 01323 723724 www.whiteline.co.uk www.PlatinumNRG.co.uk READER ENQUIRY No: 0915/0075

Distinction Doors launched its 70mm Elite Door at the FIT Show in 2014. Since then, sales have grown exponentially and it’s a product that is featured in portfolios up and down the country. It’s perhaps hardly surprising that the door has proved such a success. Like the rest of the Distinction range, the Elite door uses a Nan Ya blank, which means it has the exceptional pedigree customers have come to expect. And like the rest of the range it features an impact resistant GRP skin with rigid polymer subframe, high-density, CFC-free polyurethane foam core and high quality multi-point locks, so it offers security that far exceeds both PVCu and timber doors, giving peace of mind to homeowners. Thermal efficiency is also exceptional. The Elite is 25% more thermally efficient than Distinction’s standard 44.5mm door, which, let’s not forget, is already the most thermally efficient door on the market. The aesthetics are unparalleled too. Available in seven styles, the door features Nan Ya’s beautifully authentic woodgraining, which is repeated on the glazing cassette for a seamless and sophisticated appearance. It is available in the complete range of Distinction Door colours and there is a choice of five glazing styles. Installers will be particularly interested in the versatility of the Elite door. Its 70mm construction means it can be over-rebated so it can be a direct replacement for the PVCu equivalent. A trade brochure and technical data is available from Distinction’s online knowledge bank, available via its website, and a brand new retail brochure will be available in the autumn to help retail customers close more sales. Distinction Doors is the UK’s largest composite door supplier with good reason. As the Elite door perfectly demonstrates, it supplies high quality products that represent the leading edge in the industry and backs this up with superb customer support. Tel: 01226 352265 - www.distinctiondoors.co.uk READER ENQUIRY No: 0915/0076

September 2015 | www.glassnews.co.uk

manager

0915/0077

www.glassnews.co.uk | September 2015

PROFILE BENDING

The UK’s Leading Glass & Glazing Newspaper

FORMING LASTING INDUSTRY RELATIONSHIPS

The bending sector involves nearly every possible PVCu window and door system in the UK, explains Leon Day, managing director of Universal Arches. So it’s for good reason that lasting business relationships need to be nurtured industry wide.

strongly without any hint of talk about 2nd time replacements, as we’re far further back in the product life cycle than the general glazing industry. With over £100,000 of formers at Universal Arches, we’ve shaped nearly every conceivable profile system in the UK and continue to carry out jobs for some of the older and obsolete systems on occasion. Take for example a Residence 9 frame, this would require formers to the front and rear face of the profile, along with 9 formers for the chambers, making 11 in total. We have formers at both 2m and 4m lengths so that makes it 22 formers in total, just for a single profile!

The bending sector is niche to a degree, but when you consider that collectively we deal with all the systems companies, along with the vast majority of fabricators and installers, then we’ve got a role to play that’s arguably larger than our collective turnover.

When systems companies come to us in the development stages of a new system, we can make the formers from just a small selection of off-cuts and have them ready right from the first day of launch, which is both important for them and arguably more fundamentally, for their customers. If fabricators start on a new system then they will need to be in a position to order shaped frames right from day 1.

At Universal Arches we’ve built lasting partnerships that go back over 20 years and our recent alliances with Eclectic Systems with their Residence 9 system, Thomas Sanderson for arched shutters and Rehau for curved cable management systems support this proposition. Similarly for window and door profiles we have to work closely with systems companies, as even the addition of a chamber to a profile will change the way in which we shape our products to the most exacting of tolerances. Our products go into an incredibly diverse range of projects from the large commercial mill refurbishment project we carried out last year with Dempsey Dyer, to conservatory gable ends and even heritage applications in conservation areas. The UK housing stock and indeed the wider commercial market has provided the bending sector with considerable opportunities over the years and the market is growing

Typically it takes us 4-6 weeks to make our formers and to ensure that are correct in terms of tolerances for manufacturing accuracy. I would estimate that we have formers for around 100 different systems, a considerable investment for us over the years. Fabricators can’t just send us new system profiles to be shaped within our 7-10 day lead time, we must and do work closely with all the major systems companies so we can in turn support their customers.

Leon Day.

The importance of getting hardware businesses, machinery companies and the bending sector all involved at the latter stages of a new product launch is fundamental. Fabricators need to be assured that we can shape the very latest profiles and systems and we’ve signed many NDA’s over the years in terms of confidentiality, as new systems are launched. Just consider for a moment that a large commercial contract in a new system requires shaped frames and then if we don’t have the formers then we can’t manufacture the windows and doors to fulfil the complete project. The premise could also apply to a large conservatory project where a large gable end sunburst window is required, in this instance we would need to have the formers ready in order to fulfil the order within the bending sector standard of 7-10 days. The bending sector has moved on at a pace in recent years, with considerable growth prevalent and technical capabilities better than ever before. We are all investing heavily by our own standards to make products accurate to within a few millimetres, while we’ve done much to revolutionise the way in which products are delivered without the need of the national carriers. Building lasting business relationships is important for us as a sector and at Universal Arches we’ve been working closely with both systems companies and fabricators to satisfy the demand for shaped frames for over 20 years. But as new systems are launched, we must ensure that the bending sector is ready to shape these new profiles right from day 1, because our customers will demand it.

READER ENQUIRY No: 0915/0078

September 2015 | www.glassnews.co.uk

0915/0079

www.glassnews.co.uk | September 2015

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NEW ENTRY LEVEL MACHINING CENTRE FROM EMMEGI Available in manual specification for as little as £35,000, the newly launched Emmegi Phantomatic M3 brings the option of a machining centre within reach of a much broader range of fabricators for the first time. Ian Latimer, Managing Director of Emmegi (UK), says: “This is aimed specifically at companies buying their first machining centre, new start-ups and PVC fabricators looking to diversify into aluminium. “It’s the perfect entry level option and even comes in different spec levels so fabricators can choose the version which best suits their factories and their budgets.” Despite its affordable price, the Phantomatic is a high quality, high performance machine built with the same precision and attention to detail as every other machine at Emmegi’s factory in Italy. It is a three + one axis machining centre allowing profile to be processed on three sides, and is available with either a manual 9 tool storage magazine or the option of an automatic tool changeover. It incorporates a pneumatic stop on the left hand side of the machine as standard and customers can add another stop on the right to allow longer sections to be processed if required.

A moveable work table makes for easy loading and unloading of the sections being machined and also increases the workable section when necessary. In HMI version, the Emmegi Phantomatic M3 comes complete with a 15in touch screen display with all USB connections to remotely interface with PC and NC. It also has a push button panel, mouse and keyboard and can be connected to a barcode scanner. Ian Latimer adds: “This new machine is in the tradition of the old P-macchine c01 models which were hugely popular with smaller scale fabricators but which are now obsolete. Anyone wanting to replace a P-macchine now might like to take a look at the new M3 and see how it could be the ideal replacement.” Previewed in prototype form at last year’s FIT show, the Phantomatic M3 is now available to order and orders have already been placed by fabricators including Quantum, South Lanarkshire Glazing, Southport Glass and Compass Aluminium. Further details are available on the website at www.emmegi.com.

“It is a three + one axis machining centre allowing profile to be processed on three sides, and is available with either a manual 9 tool storage magazine or the option of an automatic tool changeover.”

READER ENQUIRY No: 0915/0080

Doncaster Trade Windows return to Haffner Murat – investing in TT405 computerised saw With the latest sale and installation of their TT405 computerised saw, Haffner Murat have benefited again from their reputation for product quality. The innovative computerised saw is just one of several machinery items being purchased by Doncaster Trade Windows – a family-run business –returning to Haffner Murat for their next step in fabrication. “We looked carefully into the market,” said Lisa Tonks of Doncaster Trade Windows, “but we knew the quality of Haffner Murat machinery having used it in the past. The TT405 saw is now installed and we are extremely pleased

with its performance. It has truly exceeded our expectations.” Doncaster Trade Windows have also ordered a new Haffner V Notch saw and the innovative SMR 4 four-headed welder which claims to be the fastest and most accurate welder on the market. The TT405 computerised saw gives businesses real flexibility as a double cut saw that works with both PVCu and aluminium profiles up to 70mm. The easy-to-use touchscreen technology allows you to pivot the saw heads and set up point-to-point cutting from the computer giving greater accuracy and reliability.

In addition, with the TT405 cutting inwards unlike many other saws, time and money is saved as there is no need to program additions or offsets for every type of profile. Safety in use is paramount with the double cut facility, two hand operation and automatic guarding. Haffner Murat offer real machinery solutions for fabricators bringing together product quality and service. As well as the innovative TT405 computerised saw, they sell both new and reconditioned machinery. As Dave Thomas, Managing Director of Haffner Murat, explains, “We can offer a good market

price for your old machinery and take it off your hands. It makes it easy for you to move forward with new technology.” Doncaster Trade Windows are now in that position to move forward with their new computerised saw, backed by a two-year warranty and Haffner Murat’s reputation for product quality. Tel: 01785 222421 READER ENQUIRY No: 0915/0081

September 2015 | www.glassnews.co.uk

0915/0082

High Speed

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www.glassnews.co.uk | September 2015

CASE STUDY

The UK’s Leading Glass & Glazing Newspaper

“Every elumatec profile machining centre is built to order so the specification can be configured to meet the fabricators unique requirements. Advanced’s SBZ 150 has a 15kw spindle and on the advice of the elumatec’s Production Support and Training team (PST) they switched to carbide tooling. “

Advanced Aluminium Design Ltd has purchased new machinery from elumatec in order to broaden its manufacturing capacity and capability. This Suffolk based manufacturer processes the aluminium used for the construction of roofs on some of the UK’s most iconic buildings. Recent projects include SSE Hydro, the new arena in Glasgow. They worked the metal that forms the roof extrusions to support the ETFE ‘inflatable cushions’. ETFE has a high tensile strength, acts as a filtering agent by only letting certain UV lights through and is self-cleaning. Contract commitments meant they would be increasing the volume of work in this specialist field of the business. The options were to sub it out or buy new machinery to accommodate the workload. Buying new machinery could have meant needing to move premises but subbing out meant they had less

control over quality and timescales. Weighing up the advantages of both these options with these two considerations, purchasing new machinery was the preferred option and the directors began looking into the supplier options. The front-runners were elumatec and Techna, both well-respected, established machinery manufacturers. The aluminium profiles Advanced Aluminium Design Ltd (Advanced) processes are very big. Each section is not exceptionally large dimensionally but the walls are up to 5mm thick. A machine needs high torque to handle this type of work. After weighing up the options, the directors favored the elumatec machines for their robust build quality, the compatibility of the operating software, elumatec’s training facilities and their ability to meet Advanced’s long-term preventative maintenance requirements. They purchased an SBZ150, elumatec’s state-of-the-art, fully automated, 5-axis CNC profile machining centre. Advanced already had elumatec’s smaller profile machining centres; the SBZ 122 and

SLK118 for machining the profile and two DG104’s for cutting, so its operators were familiar with some of its features but they admit the SBZ 150 took their manufacturing capabilities to a ‘totally different level’. Their new machine has many advanced features - one of which is its incorporated saw blade which is capable of cutting compound mitres. Previous studies showed processing time was 45-50 minutes per piece but with the new machine this has been reduced by 75 percent. The SBZ 150 can also be programmed to auto-cut short lengths. Again a process that was very labour intensive is now much more streamlined. Every elumatec profile machining centre is built to order so the specification can be configured to meet the fabricators unique requirements. Advanced’s SBZ 150 has a 15kw spindle and on the advice of the elumatec’s Production Support and Training team (PST) they switched to carbide tooling. Advanced Aluminium Design Ltd is using its new machine not just for profiles for the roofing sector but for their work in the lighting industry, where the profiles

“After weighing up the options, the directors favored the elumatec machines for their robust build quality, the compatibility of the operating software, elumatec’s training facilities and their ability to meet Advanced’s longterm preventative maintenance requirements.” also require processing on three sides. The directors report the benefits of this investment have far exceeded their expectations. For details elumatc’s range of machines for working aluminium contact Phil Heavey by email sales@elumatec.co.uk or telephone 01908 580800. www.elumatec.co.uk READER ENQUIRY No: 0915/0083

September 2015 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Property acquisition cements growth at Purplex Purplex, the window industry marketing agency, has completed the purchase of a 4,500 sq ft office complex as part of its ambitious growth strategy. The company has already invested in a new state-of-theart design studio and video production facility and has created 15 new jobs in the last 12 months. Purplex Managing Director Andrew Scott said; “This is a very significant move for Purplex. The office block is just outside Bristol and is part of our longer-term plans that will see addition offices in London and the North of England to support our teams of marketing experts.” Purplex is a full-service marketing agency with teams of specialists in PR, design and branding, digital marketing and web/mobile. It partners with companies in the trade, commercial and retail markets to build brand awareness and create sustainable growth.

SBA-2

MACHINING

CENTRE

drive with the aim of appointing further PR experts, digital marketing managers and web/ mobile technology specialists. The offices will be refurbished to create an exciting and innovative new space for the Purplex creative team, as well as state-of-the-art studio facilities and customer conference rooms. “We’ve seen massive investment in Purplex over the last three years and with the completion of our first major property deal, we are now looking towards our London office and the recruitment of a talented management team to run it.” www.purplexmarketing.co.uk READER ENQUIRY No: 0915/0084

Machining centres from as little as £130,000 with a 2 year warranty!

WindoWorld Leicester celebrate

20 years of CPA membership Long-established home improvement company WindoWorld Leicester is celebrating 20 years as a member of the Consumer Protection Association. WindoWorld Leicester is a manufacturer, supplier and installer of PVCu and aluminium windows and doors, and conservatories. As a company working based on recommendations, Jatin Modi, Managing Director of WindoWorld Leicester, understands the importance of customer satisfaction and says being a CPA member has allowed them to achieve the high-standards they do; and grow significantly. He comments: “100% of our business is won through recommendations, so we can’t afford to have upset customers and people left in the lurch if something does go wrong. “As a CPA member, we can offer reassurance to our customers and give them

the confidence that their investment is protected.”

KEY FEATURES:

WindoWorld has been in business for 27 years and has significantly expanded its premises and manufacturing in this time.

• Fast and efficient operation with waste management system for increased profile savings

A large portion of its operations has been as a CPA member and in this time Jatin says, “There have been little to no problems with the CPA and its service, and we would happily recommend them to other home improvement companies.” Jeremy Brett, Director at the CPA, comments: “I would like to congratulate Jatin and the WindowWorld team on a successful 25 plus years in business and 20 year membership with the CPA. Focus on product quality and customer service has seen them build a company purely on recommendations and we’re delighted to have played a part in support their growth.” The CPA is recognised by consumers as one of the

www.glassnews.co.uk | September 2015

• Increased output with reduced labour to enable you to produce approximately 450 windows and doors per week with one operator (750 on the SBA4)

• Low rate finance option, subject to status • Part exchange deal for your existing machinery if complete and in good working order • Windows XP computer with Beckhoff control systems, Hiwin bearings and SMC pneumatics

• 2 years parts and labour warranty

INCREASING YOUR OUTPUT WITHOUT INCREASING YOUR MANPOWER

The company employs 42 full time staff and has recently announced a major recruitment

0915/0086

most trusted resources for finding accredited and vetted installers. As well as Insurance Backed Guarantees and Deposit Protection, the CPA also offer its members a host of beneficial schemes such as marketing support, sales training help, and quarterly assessment reports that tell members what their customers think about the work they are doing. READER ENQUIRY No: 0915/0085

Tel: 01785 222421 Email: dave.thomas@haffnergb.co.uk The Accolade Building, Common Road, Stafford, Staffordshire, ST16 3EQ

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17/07/2015 10:35

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

AWARD WINNING FREEFOAM CUSTOMER Midlands based Freefoam customer General Building Plastics has been crowned Britain’s Best Small Business in the national Red Ribbon Awards. The prestigious Red Ribbon Awards celebrate, recognise and honour the achievements of British family run and owned firms. GB Plastics, a Freefoam customer for over 10 years, is celebrating its Silver Anniversary this year, and has grown into a network of six branches in Shrewsbury, Walsall, Banbury, Kettering and most recently Oswestry with a £3.5M annual turnover business. Supplying the full range of Freefoam products from fascia and soffit to rainwater systems, external cladding and internal PVC panelling, GB Plastics offer expert knowledge and high levels of customer service across the Midlands. GB Plastics was founded in 1990 by Janet Sutherland who continues to work in the business alongside her son Alan and eldest

daughter Wendy Hill, both Directors, and youngest daughter Clare Falls. After collecting the Best Small Business Award and speaking on behalf of her family, Wendy Hill said: “Winning this award is amazing and overwhelming! It is a massive recognition of all the hard work over the years, for my family and each and every one of our incredible team. Freefoam has played a big part in this success; supporting our business and helping us grow by offering new and innovative products allowing us to become a first class supplier to both existing and new markets. Colin St John, UK General Manager summarised “We’d like to congratulate General Building Plastics on their success. They are a good example of a typical Freefoam customer. A businesses that is committed to growth and development, are focussed on serving their customer base and extending

GB Plastics has been crowned Britain’s Best Small Business in the prestigious Red Ribbon Awards (L to R) Matthew Wedderkopp, Clare Falls, Wendy Hill, Alan Sutherland, Janet Sutherland.

MORLEY GLASS REDIRECTS DELIVERIES DURING CALAIS DISRUPTION

their reach to maximise opportunities creating a solid sustainable company” www.freefoam.com

READER ENQUIRY No: 0915/0087

85% of Network VEKA members

score perfect customer feedback

More than 85% of Network VEKA member companies were recently judged to have completed perfect installations and provided flawless service by the toughest of critics: their customers. In total, 74 companies returned unbeatable 100% ratings. The lowest figure for the month was 96.6%, delivering an average across all companies of 97.5% – a typically high result for the Network, far outscoring the industry 'norm' of just 83%. “What's even more impressive about these figures”, comments The VEKA UK Group's Sales and Marketing Director, Colin Torley, “is that, for Network VEKA members, they're nothing out of the ordinary! Companies

“Professional marketing with the weight of the Network VEKA name, and our commitment to only using the finest systems from The VEKA UK Group – they’re all qualities that put a business ‘on the map’, instilling customer confidence and peace of mind before a quote has even been drawn up.” 54

Whist there are disruptions at Calais, Morley Glass & Glazing has taken swift action to ensure there are minimal delays to customer orders of UniBlinds® integral blinds systems built with Italymanufactured ScreenLine® inside.

whose customer satisfaction scores don't meet our required standard are first offered assistance to address the issue but, if the situation continues, are no longer permitted to remain as members. “Network VEKA's priority has always been to provide the products and service that customers deserve and expect when making such significant investments. When we started nearly 20 years ago, our industry was in a state of disrepute, largely due to unscrupulous traders whose only motivation was profit. We were determined to never be tarred with that brush, and that premise remains true to this day.” For customers to access Network VEKA's trademark, ten-year, insurance-backed guarantees, they must first complete a customer satisfaction questionnaire that is submitted directly to the organisation's HQ. “That way,” Colin continues, “we know that customers' feedback hasn't been influenced in any way, allowing us to address any criticisms with the respective member company and, equally, give credit for the praise they receive – at events like the annual Network VEKA AGM and Awards, for example. “The organisation is all about giving customers the best. We invest in keeping our members ahead of the game, providing training, advice on building legislation, and – with the Network VEKA Academy – subsidised opportunities for fitters to gain industry qualifications and further their careers. “Customers get the end benefit of all this support but, of course, there are great advantages for members' businesses too.

A six lorry pile-up on the Germany autobahn and major delays as migrants attempt to get to Britain via Calais are not enough to prevent Morley Glass & Glazing from delivering its Italian-manufactured ScreenLine® integral blind systems to customers on time.

Professional marketing with the weight of the Network VEKA name, and our commitment to only using the finest systems from The VEKA UK Group – they're all qualities that put a business 'on the map', instilling customer confidence and peace of mind before a quote has even been drawn up. “For us, the reward lies in these customer satisfaction figures. We know what we're doing is working and, what's more, we can prove it! There's been a lot of industry talk about the validity of online review sites recently. Our system is fail-safe, so there should be no doubt in a homeowner's mind that, with Network VEKA, they're getting the best.” For more information on Network VEKA and to see its latest, five-star customer reviews, visit the organisation's website: www.networkveka.co.uk.

Morley Glass & Glazing is the UK’s biggest ScreenLine® integral blinds supplier and has employed an alternative haulier to by-pass Calais and travel from Italy via Holland to enter the UK at ports in Hull. Ian Short, managing director at Morley Glass & Glazing said: “We work closely with ScreenLine® manufacturer Pellini, whose factory is in Milan, and have taken swift action to ensure there are minimal delays to customer orders of Uni-Blinds® our marketleading integral blinds system built with ScreenLine® inside. “We’re extremely proud of our reputation for excellent customer service and we are determined to make sure that issues in mainland Europe have minimum impact.” Morley Glass & Glazing manufacturers a wide range of manual and electrically operated Uni-Blinds® integral blinds to customers throughout the UK. The combination of high quality ScreenLine® systems inside and a production capability to offer 10 day leadtimes, plus the largest range of ScreenLine® spares in the country, keeps the firm at the top of customer approval ratings. To find out more visit www.morleyglass.co.uk.

READER ENQUIRY No: 0915/0088

READER ENQUIRY No: 0915/0089

September 2015 | www.glassnews.co.uk

0915/0090

www.glassnews.co.uk | September 2015

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

EDGETECH GOLF DAY 2015

Another month and, yes, another golf day! This time it’s the turn of Edgetech UK, a Quanex company, who hosted over 100 guests from the industry for its annual Dealership golf day at Staverton Park, Daventry, and Glass News’ Editor, Chris Champion, was there to report on a day that was greatly enjoyed by all.

Charlotte Davies (3rd left) Krishma Nakeshri (2nd left) both of Edgetech UK liaise with Gemma Bradley, Balls2 Marketing and their man from De Vere Staverton Park Golf Club.

Action on the greens.

Action on the course from Regalead's Guy Hubble.

Andy Jones, Managing Director of Edgetech UK said: “We had a record turnout of people joining us both in the day and evening. The generosity of our guests meant we raised £8,835 for The Spring Centre from our charity auction and raffle. It was a great day all round.” 29 companies donated prizes to the charity raffle and auction. Prizes included Euro 2016 tickets, a 50 inch Sony TV, Champagne tea at the Ritz, super car driving experiences, golf equipment and shopping vouchers. One of the biggest lots of the night was a Van Vault filled with tools worth £1,000 donated by Ace Fixings. Tina Moorhouse from Oakland Glass bid highest for this impressive prize.

Baljit Bassral, Bassra. Don’t worry the green’s somewhere down there....

“All the heads of the industry talking and doing business in a relaxed atmosphere and just enjoying it. That’s what makes the day so fantastic.”

Enjoying the traditional bacon sandwich as the guests gather.

Edgetech UK’s Alan Fielder presents the trophy to Richard Oakes of Oakland Glass.

Alan Fielder (2nd left) presents the trophy to the winning team of Gareth Edwards, Synseal; Jeremy Kemp, Padiham Glass; Joe Hague, Promac and Andy Jones, Edgetech UK.

Gareth Edwards from Synseal, Joe Hague from Promac, Jeremy Kemp from Padiham Glass and Andy Jones were presented the trophy for winning team. Richard Oakes from Oakland Glass took home the individual first place trophy with second place to Mark Stacey from Vision and third place to James KeelingHeane from Senior Architectural Systems.

It’s just a walk in the park...

Adrian Barraclough, Renaissance Window Systems, commenting on the day, said: “The Edgetech golf day has become a feature of the calendar. It's been great every year. All the heads of the industry talking and doing business in a relaxed atmosphere and just enjoying it. That's what makes the day so fantastic.”

A briefing before the off.

Nick Gibbons, Customade UK Ltd added: “This is the first time I’ve been to an Edgetech golf day and we're honoured to come along today because Edgetech is sponsoring a charity that my daughter accesses. The Spring Centre in Gloucester helps children with special needs throughout the area. Many thanks to Edgetech for putting the day on. It's a great chance to meet all sorts of people that we don't get to see throughout the year.”

Alan Moreland from GlassTeq won nearest the pin and Andy Burns from MB Frames picked up the trophy for the longest drive. For more information on the important work The Spring Centre does please visit www.springcentre.org. For more information on Edgetech Dealership Plus and its range of products for IGU manufacturers, fabricators and installers visit www.edgetechig.co.uk. READER ENQUIRY No: 0915/0091

A convivial atmosphere at the clubhouse before teeing off.

September 2015 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper 0915/0094

SCHUECO UK IS NOW

SMR-4 WELDER

INVESTORS IN PEOPLE CHAMPION Leading façade, window and door specialist, Schueco UK Ltd, has gained Investors in People (IiP) Champion status just six months after achieving IiP Gold Accreditation. Schueco UK is the only company in their sector

to have notched up this remarkable double in the South of England region, which marks it out as a market-leader in terms of managing people and related HR issues. During its assessment, the company recorded an overall audit score that put it in the Top 3 of IiPrecognised companies. Commenting on this achievement, Mike Lane, Managing Director of Schueco UK, said: ‘Qualifying for IiP Gold was a huge achievement

that acknowledged the positive changes made in Schueco UK over the last few years. Becoming an IiP Champion, however, is the icing on the cake. It accurately reflects our corporate vision of being Best by Far.’ The IiP Champion programme recognises organisations that lead by example in the way they manage people. As an IiP Champion, Schueco UK will be acting as a mentor to other companies, providing best practice advice and promoting the values and principles of the IiP community.

Search: “Haffner Murat SMR-4 Welding Machine”

READER ENQUIRY No: 0915/0092

UK is a star performer

KEY FEATURES:

in Deceuninck’s strong growth Deceuninck, one of the world’s leading PVC-U systems companies, has released its results for the first half of 2015. It reports growth of 18%, despite European PVC costs reaching a record high. “Deceuninck is on track. Our strategy of launching ground-breaking innovative products to the market helps us win new customers and new projects,” says Tom Debusschere, Deceuninck CEO. “The launching of a unique ‘slide and swing’ patio door and a fully reversible window boosted sales in the UK.” The UK is singled out as one of Deceuninck’s strongest growth areas, with new product releases credited as part of the reason for double digit growth. “In a year where the General Election caused a lot of

disruption to our industry, Deceuninck has continued to grow in the UK,” says Roy Frost, Deceuninck UK Managing Director. “Despite four price increases since March from upstream PVC raw material producers, we’ve continued to invest in developing marketleading products and a benchmark service that helps our customers, and their customers, stand out and sell in a highly competitive market. “Deceuninck’s new Sliding Patio Door, due to be released in August, is designed to lead in weather and energy performance, security and good looks, and we’re supplying it in 26 colourways from stock, with all the matching trims and ancillaries. This exciting new colour offer gives our customers an unbeatable edge – a full suite of high

www.glassnews.co.uk | September 2015

Tom Debusschere, Deceuninck CEO, at last year’s FiT show.

• Touch screen operation

• Drop down support arms

• Automatic head positioning via turret stop location

• Automatic self centering of transoms and mullions

• Automatic corner and back fences increases accuracy of the finished frame

• No tools required for setting corners, transoms and cruciform welding

• Retracting middle corner fence ensures all 90 degree corners are set correctly

• Two years warranty

THE FASTEST AND MOST ACCURATE WELDER ON THE MARKET

www.schueco.com

performing products, in a wide range of colours, supplied from stock, just as we supply white! It’s no wonder our customers sell 50% more colour than their competitors.” Read the full corporate press release: http://bit.ly/1IkdBJy. To find out more about Deceuninck UK’s new products or market leading colour offer call Roy Frost now on 07808 365234, visit www.WhyDeceuninick.com and follow @DeceuninckUK.

Tel: 01785 222421 Email: dave.thomas@haffnergb.co.uk The Accolade Building, Common Road, Stafford, Staffordshire, ST16 3EQ

READER ENQUIRY No: 0915/0093

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

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VBH announces

New Logo & Website for Made For Trade Growing supplier Made For Trade have unveiled their revamped logo and new website with the aim of increasing brand exposure. The bi-fold door and conservatory roof supplier have also developed a new, clearer brand identity, including the new and improved logo that contains five colours; each representing one of their trade products. The existing Made For Trade website was updated and redesigned to incorporate the new branding and colour schemes.Made For Trade’s Graphic Designer, Ian Bousfield, explained that it was vital for the company to tie all their products together and develop a consistent brand throughout all marketing.

“We are now one of the main suppliers in the country and with our range and large customer base that is expanding daily, it makes sense to tie all products together in our marketing.” “With the development and growth of the company, it’s necessary to ensure the brand remains fresh and adaptable, with the ability to communicate the organisation’s products effectively.” He added: “Branding is incredibly important in the modern age, with outdated or ineffective communications able to possibly break a company. We have managed to bring Made For Trade’s logo, website, and marketing

into the present, giving it a dynamic rehaul.” The new website is now live, with details on Made For Trade’s key products; the Visofold 1000 bi-fold door, Global conservatory roof, Visoglide Plus patio door, and the Celsius solid roof. Bradley Gaunt, the Managing Director of Made For Trade, hopes the rebranding will help bring all the company’s products in line with each another, whilst also helping to develop the company’s image. He said: “We are now one of the main suppliers in the country and with our range and large customer base that is expanding daily, it makes sense to tie all products together in our marketing.” To find out more about Made For Trade’s products and services, visit their new website at: www. madefortrade.co. READER ENQUIRY No: 0915/0095

financial restructuring VBH, the Stuttgart based hardware distributor, has been undergoing financial restructuring which has been completed and announced at their AGM on 31st July. New private investors have been welcomed on board and are injecting Euro 26m into the group, with the main contribution provided by Ascalon, a private investment company owned by Mr Victor Trenev, who is investing €20m. In an official announcement, the Finance Director, Mr Jeurgen Kassel says: “Mr Victor Trenev has been a holder of VBH shares for many years and has good knowledge of our company and the markets in which we operate. He considers his engagement with VBH as having important strategic potential in order to support the further development of the European hardware market.”

directly hitting exporters such as VBH. Most of the main European manufacturers and suppliers have been forced to make adjustments in their operations to reflect the reality of reduced market and VBH in Germany is no exception. However, as the largest World Wide distributor of branded hardware, VBH is well placed to take advantage of market restructuring and the new financing structure in Germany will ensure that cash is available to invest in new logistic solutions and customer facing technologies.” “In the UK we are market leaders in branded hardware and expect to continue to grow profitably. We are confident that we have the right tools in place to continue to consolidate our share of the UK hardware market and our industry leading customer service and large product portfolio means that our customers will always have excellent choice and service to keep them coming back.”

“The hardware market in Continental Europe has been tough going in the last couple of years especially since the political tensions with Russia have been directly hitting exporters such as VBH.”

“After the increase in share capital he will potentially have a stake in excess of 50% of VBH Holding AG. This equity participation however, will have no influence on the operational activities of the group companies. VBH will continue to operate as an independent company in all markets.” VBH in the UK has been growing in strength and for the last 5 years has shown profit growth each year. The company is financially independent of the German Holding Company and only operates in UK markets, plus a small amount of export business. Managing Director of VBH Peter Rowlands comments: “The hardware market in Continental Europe has been tough going in the last couple of years especially since the political tensions with Russia have been

READER ENQUIRY No: 0915/0097

September 2015 | www.glassnews.co.uk

0915/0098

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Ignore local builders

at your peril says Insight Data Suppliers in the glass and glazing industry are missing a trick by ignoring a huge market of potential customers warns Insight Data - the leading data supplier in the industry. Local builders now account for a significant proportion of the windows and doors that are installed in UK households, along with a large slice of the glazed extension and bespoke conservatory market. Yet many suppliers are ignoring this highly lucrative revenue stream. Helen Costeloe-Hughes, Commercial Director at Insight Data explains; “The days of builders buying the odd window or door for a kitchen extension are history. Today builders are actively promoting themselves as double glazing installers and general home improvement specialists. Some of them are installing as many frames as traditional window companies. Their building

skills also make them ideal suppliers for bespoke glazed extensions and orangeries.” Over the last 3 years Insight Data has developed the only comprehensive database of local builders in the UK. The database outlines the type of projects carried out by builders – such as windows/ doors, extensions and newbuild, and provides key contact details. With 23,000 firms compared to just 12,500 traditional window companies, it’s no surprise many suppliers are already taking advantage of this growing market. Some companies are targeting builders directly, while others are adopting a ‘pull through’ strategy, generating builder sales leads and passing them to their trade network. There is also a growing move of component suppliers such as systems companies, sealant and fixing suppliers, and hardware companies to engage with builders to create brand awareness. Helen comments; “Builders have always flown under the radar and suppliers have found it difficult to target them. But all this has

Helen Costeloe-Hughes, Commercial Director at Insight Data.

changed with the Insight Local Builders database. Three years of in-depth research means we have contact names, phone numbers including mobiles, and over 16,000 verified email addresses. It opens up a whole new market for window, door, conservatory and building product suppliers.” For more information on Insight’s new Local Builders database, contact Insight Data’s sales team on 01934 808293 or visit www. insightdata.co.uk. READER ENQUIRY No: 0915/0100

GLAZERITE CELEBRATE 10 YEARS

AS SPONSOR OF MIDLANDS PGA PRO-AM GOLF TOURNAMENT Celebrating its 10th year sponsoring the Midlands PGA pro-am golf tournament at Wellingborough Golf Club, Glazerite Windows Limited were once again responsible for a successful day enjoyed by all on what was easily one of the year’s sunniest days. This year was the first time that the pro-am was played the day after the professionals tournament, and with it being the 10th anniversary it worked out perfectly for those wanting to enjoy the social aspect of the tournament, celebrating late into the evening. Representing Northant’s County, the team that took the top spot on the day featured former Ryder Cup star Paul Broadhurst, as well as amateur players David Mitchell, Craig Blackford and Steve Fellows, while Glazerite customer Welland Valley Windows, whose team consisted of Adrian Duffin, Phil Duffin, Glen Gulla and professional Jak Hamblett, finished a very creditable joint fourth. Golf wasn’t the only thing on offer during the tournament. With evening entertainment from soul singer Phinesta Taylor and a prize draw that saw £1,000 given out in prize money – Team Mikey took home the top prize of £500 – friendships were made, relationships were cemented and fun was had by all. The professionals tournament was won by James Whatley, the PGA Professional at Morley Hayes, Derbyshire. Holding his nerve

(L to R) James Brown (PGA), John Hewitt, James Whatley, Kev Knight (Weelingborough Golf Club) and David Waite (WGC Managing Director) at the Glazerite Trophy presentation.

in a sudden death play-off with Jak Hamblett, he delivered the coup de grace with a birdie at the 18th to take home the £1,050 prize money and trophy, presented by Glazerite founder and owner John Hewitt. “It was all about patience,” said Whatley. “I said to myself at the beginning of the day I was going to miss some putts and I had to stay patient. My big thing was to accept anything that happened and go again on the next hole.” Becoming the first player to win the Glazerite Trophy twice, finishing top of the Order of Merit is something that has eluded him. “I’ve got off on the right foot,” he said when discussing his latest win. “But it’s the first of four events so we’ll see how things go in the remaining three.” Glazerite will hold its yearly inaugural Glazerite Golf Day on Friday September 25th 2015 at Wellingborough Golf Club, a private members club situated at Harrowden Hall in the heart of the Northamptonshire countryside. www.glazeritewindows.co.uk READER ENQUIRY No: 0915/0101

Green light for Liniar’s £8m expansion plans HL Plastics, the award-winning company behind the Liniar brand, has been granted planning permission for an ambitious £8m expansion plan. Building work will commence shortly on a new 150,000 square foot warehouse adjacent to the existing factory and mixing plant at its Derbyshire headquarters, allowing all manufacturing divisions of the brand to be brought on to one site. This will also mean the creation of an additional 200 jobs in the local area over

the next three years, enabling the firm to cope with an ever-increasing demand for its eco-friendly range of PVCu windows, doors, conservatory roofs, trade supplies, decking, fencing and piling systems. Liniar’s foiling plant and roof divisions, located a few miles away from the rest of the operation at premises in Somercotes, will now be relocated, bringing the entire operation onto one site. This will also remove the cost of additional transport and man hours spent shunting materials between the two sites and back again, keeping in-line with the brand’s philosophy of being efficient and eco-friendly.

“I’m absolutely delighted that our plans have been given the thumbs up,” Chief Executive, Roger Hartshorn, commented on hearing the decision. The new warehouse is vital for us to continue to expand and enable us to increase output levels to meet the growing demand for Liniar products. “It makes perfect commercial sense to have all our operations running in the same location and we’re always keen to create employment opportunities in the area and continue to help boost the local economy.” The expansion will also enable Liniar to create an installer training centre, working with local educational institutions to address the skills shortage within the industry and promoting the importance of good practice for window, door and conservatory installations. Watch this space for more details in 2016! You can find out more about the Liniar range at www.liniar.co.uk or call the sales team on 01332 883900.

Roger Hartshorn, Group CEO. READER ENQUIRY No: 0915/0102

September 2015 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Wintech

Extends Telford Premises to Stay Ahead of Demand Hot on the heels of the company’s announcement that it has grown by 18% year on year, Wintech Engineering Limited, the UKAS accredited testing specialist, is pleased to announce its facility in Telford has been extended to stay ahead of this uplift in demand.

“We offer an open door policy at Wintech, so if you would like to see first-hand how your windows and doors are tested, and would like to have a nose around our new extension at the same time, we’d love to hear from you. Alternatively you can visit YouTube and search for 1WintechEngineering to view video footage of our tests in action.” For more information about Wintech Engineering please call 01952 586580 or visit www.wintechtesting.com.

0915/0105

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Sealed unit manufacturer and Uni-Blinds® integral blind supplier Morley Glass and Glazing, has appointed its first apprentice who is studying towards an NVQ level 3 in glass processing. The Leeds-based company which employs 50 staff is supporting 17 year old Kieron Buchan, who plans to achieve a Business Management Degree, after completing his two year apprenticeship programme. Kieron Buchan is working towards his qualification at Morley Glass’s busy factory and is learning all areas of glass processing including cutting, shaping, assembling and finishing products. The apprenticeship is run by North Lancs Training Group. Keiron said: “This is a fantastic opportunity to work with such a successful business, and one that is willing to invest in my future. I appreciate that I’ve got a lot to learn but it’s an exciting environment and I feel I have a great future ahead of me. There’s a huge commitment to quality and service throughout all areas of the business, so I’m in the best place – and will learn from the best.”

KEY FEATURES: • Double cut saw for PVC-u and aluminium profiles up to 70mm

• Automatic transom positioner and automatic short cut facility

• Point to point cutting for greater accuracy – minimum cut 270mm at 45 degrees

• 2 year warranty including parts and labour

• USB data control or network connection available with touch screen control

WHEN ACCURACY MATTERS

“We have added 1200 sq ft to our existing 1000 sq ft Window & Door Testing Laboratory,” explains Mike Wass, Technical Director of Wintech Engineering. “After 3 months the building work for the extension has been completed on time and we are currently in the process of moving equipment into the space. We don’t intend to fill it immediately but with the recent growth we have witnessed set to continue, we wanted to add the capacity for growth sooner rather than later.

FIRST APPRENTICE FOR MORLEY GLASS & GLAZING

• Automatic guard system with two hand safety control

Morley Glass & Glazing manufacturers a wide range of manual and electrically operated Uni-Blinds® integral blinds to customers throughout the UK. The combination of high quality ScreenLine® systems inside and a production capability to offer 10 day leadtimes plus the largest range of ScreenLine® spares in the country, is helping the business to achieve record growth. To find out more visit www.morleyglass.co.uk.

Tel: 01785 222421 Email: dave.thomas@haffnergb.co.uk The Accolade Building, Common Road, Stafford, Staffordshire, ST16 3EQ READER ENQUIRY No: 0915/0103

www.glassnews.co.uk | September 2015

READER ENQUIRY No: 0915/0104

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

FREE FENSA SEMINAR IN CARDIFF FENSA will be delivering its next seminar in the Cardiff area on Tuesday 22nd September. This seminar is free and exclusive to FENSA certified installers. These seminars start at 5.30pm and finish at 8.00pm. Light refreshments are provided. At this seminar, the following topics will be covered:

• Building Regulations. • FENSA Inspections. If you would like to attend this free seminar email marketing@fensa.org.uk together with your company name and FENSA registration number. FENSA will be sending out confirmation emails closer to the day, which will include full details and location. For further information on this free event email marketing@fensa.org.uk or phone 020 7645 3715. For other enquiries such as how to join FENSA, please contact enquiries@fensa. org.uk or telephone 020 7645 3700.

• FENSA ‘PAY AS YOU GO’ - the costeffective variation of the original FENSA scheme designed for companies who do very few replacement glazing installations. PAYG registered companies’ do not have to issue IBGs for every job and staff do not need MTC Cards.

Origin wins silver Stevie® Award for ‘Company of the Year: Manufacturing’ at the 12th Annual International Business Awards. Origin, an award winning British manufacturer of aluminium bi-fold doors, windows and blinds, has won a silver award in the Company of the Year: Manufacturing category at this year’s International Business Awards. The International Business Awards is one of the world’s premier business awards, introduced to congratulate companies and business professionals worldwide for their accomplishments and contributions. The awards acknowledge that Origin is one of the best companies internationally for its outstanding manufacturing operations. Neil Ginger, CEO at Origin, said: “We’re honoured to be recognised at the International Business Awards for the second year in a row, and delighted that our continued dedication and focus to improve our business and manufacturing model has been recognised on such a large international scale.”

• Consumer Legislation. How to protect your business when the Consumer Rights Act comes into force in October. • Insurance Backed Guarantees (IBG). All jobs notified under FENSA Original must have an IBG. • Minimum Technical Competencies (MTC). What are they? What do you need to do? How to sign up to the FENSA MTC Card.

ORIGIN WINS STEVIE® AWARD IN 2015 INTERNATIONAL BUSINESS AWARDSSM

READER ENQUIRY No: 0915/0107

Speaking about Origin’s manufacturing model, the judges said: “Origin has an impressive focus on the core fundamental of quality. The company has an excellent business model to save lead time and resources, executed with smart and successful management. The Origin Bi-fold

door is a great bespoke product that seeks opportunities beyond its borders.” Nicknamed the Stevie awards from the Greek name Stefanos which means ‘crowned’; the awards will be presented at a winner’s gala banquet, 23 October 2015, at the Ritz-Carlton Hotel in Toronto, Canada. Stevie Award winners were determined by the average scores of more than 200 executives worldwide who participated in the judging process from May through early August. All individuals and organisations worldwide – public and private, for-profit and nonprofit, large and small - are eligible to submit nominations. The 2015 IBAs received entries from more than 60 nations and territories. “The IBAs grow in stature and renown every year, and with that the number and quality of entries increases,” said Michael Gallagher, president and founder of the Stevie Awards. “This year’s judges were treated to more than 3,700 stories of success and achievement around the world. We thank the judges for their time and feedback, and we congratulate the Gold, Silver and Bronze Stevie winners whom we’ll celebrate in Toronto in October.” Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA. READER ENQUIRY No: 0915/0108

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September 2015 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper 0915/0111

ITALMAC ALUMINIUM MACHINERY Low rate Part exchange n finance optio deal for your – subject to exist ing machinery status if complete and in good working order

Andy Kerr, MD of CMS Window Systems receives his EY Entrepreneur of the Year 2015 Award from BBC TV journalist and presenter Jackie Bird.

CMS WINDOW SYSTEMS

The founder and managing director of CMS Window Systems, manufacturers and installers of aluminium, PVCu and timber hybrid windows, doors and curtain walling systems, as well as being external wall insulation (EWI) installers, has been named as a Scotland Winner in the prestigious and globally renowned EY Entrepreneur of the Year 2015 Awards. Andy Kerr, who set up CMS in 2006 now goes forward to the UK final with a chance to be named UK Entrepreneur

of the Year at a prestigious event in London in October. Andy has been at the helm of the company through nearly a decade of continuous growth. Today, the manufacturing business has a £27 million turnover and employs more than 200 people between its modern manufacturing and recycling facility in North Lanarkshire and additional facilities in Fife. Andy has built the firm on a sustainability ethos, which extends into every aspect of the business. This includes a commitment to apprenticeships and youth employment, which goes much further than that of most manufacturing businesses, right through to offering an extensive range of products and systems designed for low carbon buildings and operating in a resource-efficient way, with virtually all waste recycled. CMS has the capacity to produce more than 130,000 window units and thousands of square metres of curtain walling every year thanks to continued investment in its manufacturing capabilities. The firm provides a

www.glassnews.co.uk | September 2015

360-degree building envelope solution from design through manufacture, installation and aftercare, an approach that sees it work on some of the largest housing investment programmes and commercial building projects UK-wide. Andy says “It’s a huge honour to receive this award, but it’s not just about me. The success of our business is down to the hard work of the entire team, and I’m grateful to them all for their continued dedication and support.”

KEY FEATURES: Onix 3300 Machining Centre

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• 4 automatic positioning clamps • Fully enclosed machine • Programming software included

LEADING THE WAY IN ALUMINIUM MACHINERY

FOUNDER SHORTLISTED FOR TOP UK ENTREPRENEURSHIP AWARD

• 4-Axis movement • Tool magazine holding up to 5 tools, mounted on the base of the machine

Backed by multinational professional services firm Ernst & Young Global and endorsed by the CBI and the Department for Business, Skills and Investment, the EY awards are designed to support entrepreneurship across the globe by celebrating the achievements of exceptional individuals and connecting them to grow networks and leverage knowledge. For further information visit www.cmswindows.com.

Tel: 01785 222421 Email: dave.thomas@haffnergb.co.uk The Accolade Building, Common Road, Stafford, Staffordshire, ST16 3EQ

READER ENQUIRY No: 0915/0110

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Turnover triples in just five years for Conservatory Outlet In just five years since May 2010 Conservatory Outlet has tripled its turnover whilst strictly honouring its one-client-perregion network business model, founded a decade ago. Within the same period the Company’s turnover doubled in the three years from May 2012, and Q1 of its current 2015-16 financial year - which delivered a 15% increase – suggests that Conservatory Outlet is on course for its sixth consecutive year of significant growth. “We’re extremely proud to have less than 25 ‘accounts’ yet still be able to grow our company and be among the top tier of fabricators by both turnover and frame count,” said Greg Kane and Michael Giscombe, joint owners of Conservatory Outlet. “More importantly we are privileged to be in partnership with likeminded individuals and businesses who more than justify the decision, 10 years ago, to never to supply more than one company in the same trading area.” In the last two years particularly Conservatory Outlet’s growth has been largely organic, with only two new dealers joining the network. “It’s thanks to a mutual commitment to growth which we share with our installer partners that we have been able to double turnover in a short space of time without actively seeking new business, and without having retail representation in affluent areas of the UK such as Aberdeen, Essex and the South West of England, which remain untouched by our network. In this sense there will always be scope for our network to grow, even when we have 100% geographical

Greg Kane (L) and Michael Giscombe (R).

coverage and no further opportunities for new business.” Before this period of sustained organic growth Conservatory Outlet did welcome several high calibre installers to its network – companies that have experienced similar successes, such as North East based Pennine Home Improvements which recently reported a sales increase of more than £3m between 2011 and 2014. Those installers who were involved with the inception of the Conservatory Outlet Network also continue to enjoy a close and rewarding relationship with the fabricator, like founder-member West Yorkshire Windows, which recently opened its fifth retail showroom. “It’s essential that our partnerships with network members remain mutually beneficial, which explains why we first led the way with internet marketing all those years ago and why, more recently, we have diversified our business support with less-obvious initiatives that one would not necessarily associate with a fabricator,” highlighted Greg. “If we do not relentlessly support the ambitions of our customers in every way possible then Conservatory Outlet’s own growth will, at very best, reach a plateaux.” For more information email webenquiries@ conservatoryoutlet.co.uk. READER ENQUIRY No: 0915/0112

THE WINDOW COMPANY (CONTRACTS)

SUMMER PARTY IS A SUCCESS

The Window Company (Contracts) annual Summer party held at its Chelmsford head office was bigger and better than ever this year. The team at the G-14 Installer of the Year worked hard to transform the yard, which normally holds windows and doors awaiting delivery, into the perfect space for an afternoon of family fun in the sunshine. Customers, colleagues, friends, suppliers and their families enjoyed a bouncy castle, a Punch and Judy show, Petanque, a hog roast and the now almost legendary ping pong tournament. As always, the ping pong dominated proceedings and after a hard fought final encounter, the winner was Tim Greveson. Managing Director David Thornton said: “The Summer party is a chance for us to say thank you to all of our hard working fitting teams and their families as well as many of the customers and companies we’ve worked with during the course of the year.

Demonstrating the breadth of CMS Window Systems’ sustainability and environmental commitments, its Innovation Hub – located on the company’s HQ and main manufacturing site at Castlecary – provides a permanent venue foradvancing and facilitating the debate and progress towards the successful delivery of sustainable homes and buildings.

CMS WINDOW SYSTEMS NAMED FINALIST IN

SCOTLAND’S LEADING GREEN AWARDS

One of Scotland’s most sustainable door and window companies has once again made the shortlist in the prestigious Vision in Business for the Environment of Scotland (VIBES) Awards. CMS Window Systems manufactures and installs PVCu, aluminium and timber aluminium composite windows, doors and curtain walling systems, as well as installing cladding systems and external wall insulation (EWI). It has been shortlisted in the Management SME award category in the VIBES Awards 2015, a feat it has achieved four times in the last seven years. The prestigious awards programme has been recognising the commitment, actions and achievements of Scottish companies in reducing their impact on the environment for 15 years.

“It’s a very far cry from the traditional corporate golf day, but for us as a family business it’s the perfect way to celebrate our continuing success with all those who help to make it happen.” The Window Company (Contracts) is one of the south east’s leading commercial window and door suppliers working largely on refurbishment and new build projects in the public and social housing sectors. Tel: 01245 268120 - www.thewinco.co.uk READER ENQUIRY No: 0915/0113

This year’s VIBES shortlist includes a diverse range of companies from across Scotland which have employed environmental best practice in their day-to-day activity to cut down on resource use, increase sustainability, improve reputation and improve the company’s bottom-line. Andy Kerr, managing director at CMS says: “It’s fantastic to be recognised by the VIBES Awards judging panel again this year as we continue to review and enhance our environmental performance in every aspect of our business. This is central to our corporate social responsibility (CSR) and sustainability ethos in its broadest sense, which has always been at the heart of our business, often exceeding best practice to in areas such as recycling and energy efficiency.”

Based at Castlecary near Glasgow, CMS operates a 15-acre HQ and manufacturing facility as well as a recycling plant in Fife. It also recently created an Innovation Hub - a new facility dedicated to advancing and facilitating the debate and progress towards the successful delivery of sustainable homes and buildings. Open for use by any independent organisation serving the building and housing sectors, the Innovation Hub combines state of the art conference, seminar and meeting spaces with an extensive showroom and exhibition zone in which visitors can explore the technology that goes into today’s advanced window, door, insulation and ventilation solutions. In addition to providing a showcase for the range of window and door options provided by CMS, this showroom is unique in featuring displays from its supply chain manufacturers whose products are integral to CMS producing finished products of the absolute highest specification. The winners of this year’s categories will be announced at a special ceremony taking place on 26 November at the Sheraton Hotel in Edinburgh. CMS has enjoyed success previously at the VIBES Awards: • 2009 VIBES Awards - Best Management Medium Category (between 50 and 250 employees) • 2010 VIBES Awards - Shortlisted - Best Product Category and Special Energy Efficiency Category • 2011 VIBES Awards - Special Commendation 'Waste & Resources' Category. For further information visit www.cmswindows.com. READER ENQUIRY No: 0915/0114

September 2015 | www.glassnews.co.uk

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• Outstanding thermal performance – U Values of less than 1.0 achieved

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OBITUARY

LEGAL EAGLE

Legal Eagle Ian Robert Body

Norscot Joinery Production Director – 1962 - 2015 Born in Chiswick, West London in September 1962, Ian and his family moved to Caithness in 1978. Ian served his time as a joiner with D M Geddes & Sons, where he rose to become a foreman. Whilst with the firm, he worked on a major housing development in Wick and a variety of projects at Dounreay. This experience equipped him with a good grounding in construction work in the north. In 1984, Ian was instrumental in establishing the family business with his parents and brother which came to be known as Norscot Joinery. Norscot started life in a large shed in Ian’s garden, manufacturing the unique ‘Fairmitre’ timber window system. Ian’s father Peter sold them, Ian and brother John-Paul made them and mother Teda made sure they got paid for them. In due course Norscot moved to its current base in Bower and took on the manufacture of uPVC windows and timber frame house kits. Ian relished the new challenges they presented. As Norscot’s Production Director, a post he held for 31 years, Ian loved being on the 'front line' of the production side of the business and was dedicated to and took great pride in his work. He always displayed the highest degree of professionalism and integrity and was well respected within the business community in Caithness and further afield. He was an enthusiastic sports fan and a loyal supporter of Caithness RFC. Colin Torley, Sales & Marketing Director at The VEKA UK Group has many fond memories of Ian, with Norscot being the very first account he worked with when he started at VEKA. Colin commented: “Norscot has fabricated VEKA windows since 1988 and Ian has always been a popular customer for myself and the rest of the team to deal with over the years. He will be sorely missed by us all and on behalf of the whole team at The VEKA UK Group we send our sincerest condolences to his family and friends.” A memorial service will take place on Ian’s birthday on Friday, the 25th of September. The service is to be held at Ormlie Lodge in Thurso, starting at 12 noon and anyone who knew Ian is invited to attend. The family wish this to be a celebration of Ian’s life and the dress code will be strictly smart casual and wearing something red, Ian’s favourite colour, would be appreciated. The family do not wish to receive cards or flowers but invite donations to the British Liver Trust. READER ENQUIRY No: 0915/0116

Call Saul...

The Snail of

Goods Act

In 1932 legal history was created when Ms Donoghue poured ginger beer from a bottle bought for her by her friend in a local café into a glass, and with it a “partially decomposed snail.”

contractual relationship with the installer and not the consumer, thereby limiting liability for damages – confused??

In instances like Ms Donoghue’s where the consumer didn’t have a contractual relationship with the retailer (because her friend bought the ginger beer) a claim could only be made against the manufacturer unless the product was “dangerous.” Anyway Ms Donoghue sued Stevenson, the manufacturer and won on appeal to the the House of Lords.

So what about the manufacturers and their standard non-assignable contracts and limitation clauses? – well its highly likely that the law will interpret future agreements as “tripartite” between installer, manufacturer and consumer each with mutual rights of enforcement.

However, rather than create a solution in consumer contract law, retailers have relied on it as a way of avoiding liability for faulty goods, directing customers to the manufacturer for a remedy.

From the 1st October 2015, these hindrances will be no more; if you sell it, you’re responsible for it! This change of perspective has potentially hard hitting ramifications, putting the onus on installers and retailers to get things fixed first and try and claim off the manufacturer later – no change there then!

As a result, manufacturers will be well advised to review their policy on customer service, warranty/guarantee claims and initiate a process for replacing faulty sealed units perhaps through an “approved network” or face a tidal wave of claims.

But, they in turn, try to rely on standard terms which attempt to reinforce the

Philip Harmer

About

Philip Harmer

Philip Harmer is a Business Lawyer and partner at Stormcatcher Law specialising in employment and business legal services. His real world experience in construction and property as well as car sales, repair centres, and finance and leasing, give him a true commercial outlook to the business of law pertaining to commercial and company law including employment, anti-bribery, competition and ethics, anti-money laundering , consumer law and trading standards, for the small and medium sized businesses, as well as PLCs and large firms.

Contact Philip

Tel: 0333 700 7676 philip.harmer@stormcatcher.co.uk

The ‘Call Saul’ column in Glass News is brand new and, unlikely as it seems, we have a lawyer in the shape of Philip Harmer who is giving his advice to our readers, free of charge! Now I know you will be gasping at the thought that a lawyer isn’t going to sting you with a large bill, but it gets better… if you have any queries about the subject he is talking about in his column, Philip is happy for you to contact him by ‘phone or email and he will impart his wisdom absolutely free. So please, take Philip up on his offer. The ‘Call Saul’ column will try and bring you news and views on current and impending legislation to help you keep ahead of the game. And why ‘Call Saul’? Those aficionados of TVs Breaking Bad will understand! Chris Champion Editor READER ENQUIRY No: 0915/0117

September 2015 | www.glassnews.co.uk

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SOFTWARE & IT

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BUSINESS MICROS’

REPUTATION REACHES ICELAND

ACCESS INFORMATION INSTANTLY WITH SCHUECO DOCU CENTER SOFTWARE Newly available from sustainable building envelope specialist, Schueco UK Limited, is Schueco Docu Center which enables fast electronic access to Schueco product information from desktop PCs, laptops and mobile devices even where internet access is unstable or non-existent. Three tailored software solutions ensure that whether in the office, on the shop floor or on-site, all Schueco’s order and fabrication manuals, architectural information, product brochures are available for viewing and downloading at the touch of a button. Schueco Docu Center offers intuitive operation and includes a powerful search function that saves users time and aggravation. Content can be enlarged steplessly and indexed using bookmarks. PDFs can be opened, printed, sent and saved with comments added where appropriate.

Of particular interest is Docu Center Local, which has been developed for locations where the internet connection is either unstable or entirely absent. It is ideal for shop floor use and is available with a special toughened wide screen monitor with a DVD pre-loaded with pre-configured PDF documents. It supports all PDF functions and includes a SchüCal connection. The web version of Schueco Docu Center features fast navigation across every content category and allows users to access and read information without the need for it to downloaded which makes data retrieval much faster. It also includes real depiction of pages from manuals. Schueco Docu Center Mobile contains the same content and offers the same high level of functionality as Docu Center Web, but has been optimised for use with a wide range of smartphones and tablets: it is available in iOS, Android and Windows format. For further information about Schueco Docu Center and where it may be obtained, email mkinfobox@schueco.com. READER ENQUIRY No: 0915/0119

Business Micros’ reputation is now reaching even the farthest flung corners of Europe, with the latest customer signing up to use its Evolution software being based in Iceland. PGV Futureform, which has fabricated frames in the Deceuninck 2500 system since it was set up in 2010, contacted Business Micros via the software specialist’s website because it was unhappy with its existing manufacturing software, and the team responded with an online demonstration of Evolution using the 2500 master data suite. PGV were so impressed that they placed an order almost immediately and Business Micros’ installation team carried out the installation remotely and provided the first level of training via Skype. Not content with this though, and determined to demonstrate the kind of customer service which Business Micros is famous for, sales manager Chris Bailey and managing director Graeme Bailey flew out to Iceland earlier this month to help PGV with further product training and bespoke adaptations to the software. Graeme Bailey said: “We have literally gone the extra mile for PGV – travelling across to see them and setting up tailored costs and

manufacturing times for them in the software. We even made time while we were there to source a part via our contacts in the UK for one of their welding machines which had been idle for almost five months.” Understandably, PGV are delighted with the service they have received and sales director Heidar Kristinsson said: “Business Micros’ Evolution software is already helping us with efficiencies and allowing us to produce professional looking quotations. Now we have the Evolution platform to build on, we can press ahead with our long term plans to increase our market share in Iceland and further enhance our reputation for offering the best products and service in the country.” In Iceland, there is a growing market for PVC-U frames as more and more households turn away from traditional softwood timber products which have a limited life in the arduous Arctic climate. PGV are winning business by offering a high quality alternative to the cheap, imported PVC-U windows and doors which can’t meet the performance levels required in Iceland. By focusing on offering high quality, hand finished Deceuninck products to trade customers and providing a bespoke fitting service, PGV is reporting strong sales growth. Tel: 01925 296105 www.businessmicros.co.uk READER ENQUIRY No: 0915/0120

September 2015 | www.glassnews.co.uk

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www.glassnews.co.uk | September 2015

GREEN DEAL

The UK’s Leading Glass & Glazing Newspaper

Green Deal

Scrapped The Government has scrapped the Green Deal but given little indication of what will replace it. Ryan Johnson, Managing Director, Emplas, shares his thoughts with Glass News. With an aim of improving the energy efficiency of more than 14 million homes by 2020, the Green Deal was launched by the Government in October 2012 but it started to stumble and stutter almost immediately. Too much complexity meant that industry and consumers simply never got to grips with it. In its first year fewer than 1,000 households signed-up for energy efficient home improvements through the scheme. There were too many stages, too many assessments. The Green Deal loan itself, which was paid back through electricity bills, is too complicated and the interest rate was too high compared to other finance options. For our own industry, long and protracted discussions about whether windows and glazing would or wouldn’t be included in the scheme meant that it never really secured meaningful industry buy in. The Golden Rule – the principle that the cost of the work must be less than the expected savings over the length of the Green Deal programme – was simple in theory but less so in practice in glazing, introducing new partial

payments for homeowners where the cost of delivery were judged not to meet the Rule. Further complexities around qualification as a Green Deal Installer, payments and routes to market suppressed industry take-up. This was evident from the off. The Emplas State of the Market Survey revealed that just two years after its launch 98% of those polled did not expect to win any business through the Green Deal in 2014. This represented a hardening position compared to 2013 2013, when a third of respondents said that they hoped to win business through the programme. None of those polled as part of this year’ study had won business through the Green Deal in the preceding 12 months. The Green Deal, to quote a footballing analogy, ‘lost the dressing room’ and lost it almost right at the start of the programme. Government failed to make it accessible to industry and without its support and the negative headlines which accompanied the scheme, it failed to move forward with any real momentum. But we must also be careful not to dismiss it or the principles which lay behind it. That the £120m allocated to the Green Deal Home Improvement Fund in July 2014 – something that was meant to last until April this year – was hoovered up by homeowners in just six weeks, is evidence of the demand for energy efficient home improvements. The Government has its own drivers. The UK’s housing stock is among the least

energy efficient in Europe, and is responsible for nearly a quarter of our annual carbon emissions. This is coupled with binding EU targets to cut carbon emissions by 20% before 2020 and a projected 40% by 2030. Given the ‘leaky’ nature of our housing stock and the forecast that 85% of it will still be standing in 2050 and the importance of energy efficiency in homes is clear. This may have been temporarily lost on a Government looking to shrink the cost of the state by up to 40% but it can’t afford to be for long. Announcing the Government’s decision to scrap the Green Deal at the end of last month Energy and Climate Change Secretary, Amber Rudd, said that the Government could no longer afford to operate the scheme. Pledging a commitment to energy efficiency in the future she said: “Together we can achieve this Government’s ambition to make homes warmer and drive down bills for one million more homes by 2020 - and to do so at the best value for money for taxpayers.” Consciously or sub-consciously, she has hit the nail on the head. The Green Deal was developed in the absence of effective

“Together we can achieve this Government’s ambition to make homes warmer and drive down bills for one million more homes by 2020 - and to do so at the best value for money for taxpayers.” consultation with industry and at what cost to it and Government. If it wants industry to step-up and support it in reducing UK emissions, it needs to think far longer term and far more simply. The Green Deal has at best raised awareness but ultimately failed to deliver a meaningful impact. A Government which is focused on cutting bureaucracy and state administration might now wish to consider a cut in VAT on energy efficient home improvements. This would be more effective and far simpler to administer, delivering direct benefits to industry and to consumers. READER ENQUIRY No: 0715/0122

September 2015 | www.glassnews.co.uk

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www.glassnews.co.uk | September 2015

ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

New team of Directors bring over

Frame Fast (UK) invests to support unprecedented growth in aluminium sales Frame Fast (UK) has just reported unprecedented sales of its aluminium ranges in the past 12 months. It’s a trend that’s showing no signs of slowing down and the company has just invested in a new Elumatec window and door prepper and router machine in order to maintain its reputation for exceptional product quality, rapid turnaround times and customer service excellence. Sales Director Nigel Leivers said, “Our aluminium ranges offer exceptional quality and they’re proving very attractive in a market that is looking for energy efficiency and sleek good looks, something that’s reflected in booming sales. Our latest investment will enable us to continue to meet demand and maintain our commitment to excellence.” The machine will allow Frame Fast (UK) to produce high quality doors

116 years’ industry experience to CDW Systems Limited

and windows extremely efficiently. The machine can produce products that need machining on up to five sides and has the facility for a profile to be machined from the front, back and end with two different tools. It also has automatic clamp positioning as standard, which will save further time when changing profile lengths. The new machine will help Frame Fast (UK) maintain its position as one of the most technically advanced trade window companies in the industry. Its purchase brings total recent investment to over £2 million and will ensure that Frame Fast (UK) stays at the cutting edge and its standards remain some of the highest in the industry. This position is something that is very important to the Frame Fast (UK) team. Nigel concludes, “We’ve built our business by giving our customers the best

products in terms of quality and service at all times. This investment will help us to continue to do that. Our growing sales, not only in our aluminium product range but across the board, demonstrate that this is something that people value.” Tel: 01332 344459 www.framefastuk.com READER ENQUIRY No: 0915/0124

Aluminium must now conquer new build sector

says specialist fabricator

Aluminium must next conquer the new build sector if it is to dramatically increase its market share and continue its renaissance in the domestic sector. This is the view of Mike Davis, who is Operations Director at CDW Systems - one of the UK’s leading specialist aluminium fabricators. His comments follow the growing popularity of aluminium windows and doors in the residential sector in the UK, and a softening in the market for demand for PVC-u home improvement products. The latest Palmer Market Report, which is a yearly look at the domestic glazing market, revealed an increase in aluminium from 5% to 8% in the last couple of years. Aluminium holds a string of benefits - the material is naturally strong and the slimmer frames provide improved sightlines and allow more light to flood into a property. Advancements in thermal technology also ensure modern aluminium

He comments: “The next step for aluminium is to develop a cost-effective window system which can price compete with PVC-u and offer the same, if not better, levels of performance and have mass appeal in the new-build sector. We all know that we need to build more houses in the UK and there is no reason why aluminium windows and doors can’t be part of future developments.” Mike says CDW Systems will continue to champion aluminium to help installations become more widespread. He comments: “There is a need for constant

CDW Systems has appointed Mike Davis as Operations Director, Martin Rowe as Sales Office Director, Richard Smith as Technical Director, Angela Phillips as Finance Director and Alan Little as Production Director; bringing together a senior team with over 116 years’ industry experience between them. All the new appointments have worked at CDW Systems previously, and have a firm knowledge and understanding of the business and products.

windows can easily achieve the same levels of energy efficiency as PVC-u. As a result aluminium is experiencing a revival in the replacement domestic market. But Mike believes that for aluminium to kick on further and take significant market share, it will need to gain traction in the mass new-build market.

Leading specialist aluminium fabricator CDW Systems has announced its new team of Directors, as it looks to continue the sustained growth it has achieved over the past months and years.

development and promotion of high-performance products to ensure aluminium remains in demand. We encourage everyone in the industry to look towards the next big thing in aluminium, and have put in place our own initiatives to raise awareness.” CDW Systems has been at the forefront of the aluminium market for over 20 years, and works with some of the leading aluminium systems companies to research, design and bring a new product to market every year. CDW manufacture a range of products including windows, doors, conservatory roofs, curtain walling and shop fronts and supplies these for domestic and commercial projects across the UK. READER ENQUIRY No: 0915/0125

Mike Davis has ten years’ service to his name at the company and first entered the industry in 1980; and has worked for extrusion, systems and fabrication companies. He took a six year sabbatical during this period to work at Cheltenham Town Football Club as First Team Assistant Manager throughout their rise from non-league into The Football League. Angela Phillips has been at CDW for three years and previously spent 10 years working for another company in the industry. On the production side Alan Little joined the specialist aluminium manufacturer ten years ago; and has spent

(L2R) Angela Phillips, Alan Little, Martin Rowe, Richard Smith & Mike Davis.

a total of 23 years in the aluminium sector – working in fabrication. Richard Smith is in this thirteenth year at CDW and first started working in the glazing industry in 1984, before starting in the aluminium sector in 1987. Martin also brings considerable experience to the role, having been working in the aluminium sector for 23 years in total. Martin Rowe comments: “We will continue to support existing customers but we are also keen to bring on board new customers who are looking for an experienced aluminium supplier to help them take advantage of this market.” CDW has made significant investments over the past year to improve efficiency across the business, including investments in manufacturing, products and staff. Mike Davis comments: “Major investment has gone into the factory to make CDW a ‘lean manufacturing’ business as we scale up operations, including vertical racking instead of horizontal to allow for more storage space. We’ve also built a mezzanine in the factory,

which will serve as a café space for employees to use.” Richard Smith comments: “CDW has always been at the forefront of innovation in the aluminium market. Alongside offering a complete range of products, we work closely with our suppliers to design and launch a new product to the market every year to help our customers.” Alan Little comments: “As well as the re-structure of the factory, we’ve introduced a second shift, which has increased production to 16 hours a day to meet increased demand and bring lead times down even as we get busier.” CDW has experienced particularly strong growth in the last few years. Managing Director Jerry Webb is confident the new team of Directors will help continue this success over the next few years. He comments: “I’m delighted we have the most experienced team in the aluminium sector to help navigate CDW through periods of growth.” CDW Systems manufactures a range of aluminium products including windows, doors, curtain walling and shop fronts, supplying these for domestic and commercial projects across the UK. READER ENQUIRY No: 0915/0126

September 2015 | www.glassnews.co.uk

0915/0127

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0808 178 33 70 www.glassnews.co.uk | September 2015

ARCHITECTURE

The UK’s Leading Glass & Glazing Newspaper

Metal Technology products COMMERCIAL transform ‘60s office building SUCCESS FOR into a ‘new landmark’ FRAMEXPRESS

Metal Technology products have been used to give a stunning facelift to a 1960s office building on London’s Edgeware Road. The refurbishment design by Architects AWW (Atkins Walters Webster) specified a high performance façade system engineered to reduce air leakage and exceed current insulation values.

transoms and feature caps or the option of silicone pointing, System 17 can meet the visual and performance requirements for any building, from the smallest screen to expansive glazing applications.

The modernisation of the building was completed with the introduction of a new, double height entrance lobby. Metal Technology’s System 5-20D Hi+ thermally broken doors, System 17 high rise curtain walling and System 25 Hi+ lift and slide/sliding doors were selected for both their performance and aesthetic credentials. System 17 Curtain Walling not only provides structural integrity with high levels of thermal and weather performance but offers limitless flexibility in specification. With a wide range of structural mullions,

The System 5-20D Hi+ High Performance Thermally Enhanced Door is part of Metal technology’s THERMAL suite of systems that also provide high levels of structural integrity, weather performance, and security. This suite of systems utilises bespoke thermal gaskets, cellular foams and polyamide thermal isolators, all of which help achieve impressively low U values. Commenting on the scheme, project architect Mark Alker Stone said: “AWW is refurbishing this prominent building to provide a contemporary building as a new landmark within Colindale that benefits the local area in terms of its architectural quality, energy performance and contribution to Edgware Road.” www.metaltechnology.com READER ENQUIRY No: 0915/0128

Once again the superior standards of the frameXpress range proved to be a winning formula for a long standing commercial customer. The company was contracted to supply a variety of pvc-u products from its portfolio in a new build rental project in the Midlands. The award winning frameXpress customer won the contract to design and build a variety of houses and apartments for Birmingham Municipal Housing Trust, which included eleven houses and eleven apartments for the project worth around £1.6 million in total. For commercial customers the frameXpress brand is synonymous with top quality performance products that can be relied upon. Sarah Price, Commercial Sales Manager attributes these factors along with the company’s ability to understand technical requirements as being main factors for growth in the sector. On this particular project, casement windows and balcony doors were all manufactured in slate grey FS70mm system to meet the architect’s design specifications. frameXpress advised on style, product performance and colour matching for the overall finished appearance, with all composite front doors from the range sprayed to match the foil of the windows and balcony doors.

Holland Street is located in the quiet suburb of Sutton Coldfield and offers tenants modern, open plan living as well as easy access to shops and buses being a 2 minute walk from the town centre. The site includes retirement housing ranging from two bedroom apartments to spacious four bedroom family homes. As with all projects like this, the brief came with the highest specifications throughout, as people continue to expect the best in thermal performance and security standards. Sarah advised on all aspects of the build ensuring all details were covered to offer secure homes and peace of mind for the tenants. Sarah comments, “The broader colour choice in the FS70mm system is making a striking difference to our customers’ profit margins. Tailoring projects to exact specification is part of the commitment we offer to customer satisfaction as was shown here. It is very rewarding to see that the portfolio and service we offer meets and exceeds the expectations of customers and architects.” FrameXpress is recognised as a quality manufacturer of windows, doors and conservatories with a focus placed on customer satisfaction. The reliability of the entire product range and the flexible, friendly approach are benchmarks that customers rely upon. For more information on the frameXpress portfolio please visit the website www.frameXpress.co.uk.

READER ENQUIRY No: 0915/0129

EAG appointed in Bloomsbury Brookfield Multiplex have appointed English Architectural Glazing as specialist glazing sub-contractor to provide a mixture of high performance double glazed windows, doors and curtain wall as part of this multi million pound development.

Located within the Bloomsbury Conservation Area at Kings Cross, Cartwright Gardens has been developed in to a major new 1,200 bedroom student residential scheme by University Partnerships Programme to create improved student halls for the University of London.

The new building will be constructed from an in-situ concrete frame and brick-faced concrete cladding panels to all external elevations. The two new internal courtyards will have a render finish. Also included in the scheme will be the refurbishment of the existing private gardens and the existing 4 tennis courts. A BREEAM Excellent rating will be achieved incorporating a CHP unit and PV panels.

Edward Whipp, Pre-Construction Director of EAG, comments “We have a strong history of university projects and are pleased to be part of this halls redevelopment providing enhanced student accommodation for the University of London. This will be our third collaboration with Brookfield Multiplex this year. EAG will commence on site in September 2015. Tel: 01638 510000

Image courtesy of TP Bennett.

READER ENQUIRY No: 0915/0130

September 2015 | www.glassnews.co.uk

0915/0131

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www.glassnews.co.uk | September 2015

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TRADE COUNTER NEWS

The UK’s Leading Glass & Glazing Newspaper

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PVC-U and PVC-UE roofline and cladding manufacturer Kestrel is re-launching its website this month to include more products than ever before. The new Kestrel website has been designed with more product information, guides and photography than ever, including the Kayflow rainwater and drainage range. Simon Reynolds, sales and marketing director of the Kestrel brand, said: “Having analysed the way visitors use the Kestrel website, we know that our customers need product information quickly. One of the main aims of the website redesign was to improve the search facility.

“Now it takes just seconds to find products in the range that could otherwise mean scrolling through several web pages, flicking through catalogues or even make a call to customer services.” Kestrel has continually modernised its online presence during the past 19 years and has seen visitor numbers grow significantly with the development of the internet. The latest website has increased capacity to deal with high levels of traffic. It has also been designed to display on mobile devices, helping installers and specifiers to view products on the move. “The new website is fresher, with more images

and descriptions to offer installers, distributors and specifiers easier access to the information they need within seconds, wherever they are,” Simon added. The new website is just part of a programme of investment at Kestrel, which has seen significant spend tooling, IT and staff training at the brand’s Scunthorpe headquarters. The brand holds the BES6001 standard for responsible sourcing, has Kitemark KM 606759 and meets the ISO9001 and ISO14001 quality standards. The new Kestrel website will go live on August 21 at www.kbp.co.uk.

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READER ENQUIRY No: 0715/0133

September 2015 | www.glassnews.co.uk

TRADE COUNTER NEWS

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your tra ucts to offer at possible prod st range. u be C e th PV r e fo ing iar’s innovativ Lin If you are look an th er look no furth counter, then ing ly match r offers perfect efficiency, Linia m Irish Oak to gy fro er s, en ur le lo ab co With unbeat dest choice of wi oices. e th ch in ur s lo or do 20 foiled co windows and with more than d an , en re G l Chartwel

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The Liniar team is made up of industry experts with more than 500 years of experience between them. They know the challenges installers face and find ways to address them.

Installation guides and videos are available, visit the Liniar website and subscribe to the Liniar youtube channel at www.youtube.com/LiniarUK. Goodbye to draughts Liniar’s patented double-action bubble gasket means a continuous seal around the windows, even in the corners – so no call-backs to deal with draughts.

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www.glassnews.co.uk | September 2015

GLASS NEWS INTERVIEW: RITEC

The UK’s Leading Glass & Glazing Newspaper

From cotton farming to market leading and award winning ‘non stick glass’, via the Isle of Man ferry! Stephen and Karen Byers talk to Glass News’ Editor, Chris Champion, about their 33 years in pioneering and developing ‘non-stick’ surface technologies for application to new and existing surfaces.

I think the first question has to be why a Texan and a Dane ended up in the UK? It’s certainly a long way from my upbringing in Texas but for Karen, it’s but a short hop across the North Sea from Copenhagen! My grandfather had a 220 acre cotton farm in Texas and you can argue that my connection to the UK stems from our cotton ending up in the cotton gins in Lancashire’s cotton mills. Funnily enough, while we were picking cotton, our neighbours were striking oil all around us….but not on our farm!

Life could have been much different if you had struck oil. Presumably, you sunk test wells?

All the usual seismic tests were done: but no oil. However, later they found that under our cotton farm was a large reservoir of water – a commodity that is essential to oil production. Regrettably, the ownership of the farm went down a different line of the family so I had to work for a living…

Stephen and Karen Byers.

With your work in ‘non-stick’ surface technologies, do you have a chemistry background? I have a BSc in Chemistry and also a Masters in Business Administration. When we left the cotton farm, the family moved all over the United States and I studied and worked in a variety of States and also ended up working all over the world. I worked for companies such as Burmah Castrol and McDonnell Douglas, and Monsanto in Rio de Janeiro…. even the Atomic Energy Commission. I was eventually sent to the UK to head up the sales for Monsanto for the UK, Eastern Europe and the Middle East. Meanwhile, Karen was with ICI. I spotted a couple of girls in a posh winebar in London and thought I’d try my luck and took them both to the Hard Rock Café. This was in the days when the queue for the Hard Rock wound round into Hyde Park Corner. However, I impressed the girls with my prowess at queue jumping, convincing the

Britannia.

bouncer that I was waiting for someone and that I would wait at the bar for them and then take my proper place in the queue.

How did you get away with that, Stephen? It’s all based on business! They want to sell drinks!

So, the rest is history. You and Karen became an item? We did, and have lived and worked together ever since.

And how did you move towards ClearShield®? Was it something you developed with your chemistry background? Window - Before and After.

I had really become more of a salesman than a chemist and Karen and I had set up our own Import and Export company, and we had

become involved with a company in Scotland that had developed an anti-graffiti product. Basically, the company went bust and we were owed a considerable amount of money. The solicitor told us that there were no assets and, apart from the formula for the product, nothing else existed. So we took the formula and from that, ClearShield® was developed with the assistance of technical experts. We had friends within the chemistry field…. people like Dr Ken Roch from South Bank Polytechnic and we examined the formula in detail. The idea came for a glass coating – this was now 1982 – and Karen and I were driving along the Rhine and saw signs for Glasstec and decided to go and have a look. We ended up at the British Pavillion stand and met David Flitter of Glass Age Magazine and Steve Rice of the GGF. In talking to them about our idea, and being put in contact with various people in the glass industry, we discovered that anything connected to silicones is a complete no-no for IGU manufacturers because of the risks of reducing adhesion. We then looked at how the formula could be adapted to glass without the use of silicones, and ClearShield® was born.

September 2015 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: RITEC

Just from walking through your reception and seeing the mud splatter machine and how it, literally, slides off glass coated with ClearShield®… I must stop you there, Chris. The difference between ClearShield® and other products is that whereas they are coatings applied to the glass, ClearShield® actually bonds chemically to the glass, effectively fusing to it and becoming part of the substrate.

Stephen Byers with just one of Ritec’s many awards.

How did you actually get to market?

temperature because they have a high content of highly flammable alcohol solvent.

It all started with the Isle of Man ferry, the St Brendan. Ferries and cruise ships became our floating laboratory. They are the perfect vehicle for testing as visibility is key. Glass, subjected to sea conditions with salt spray and the hydrocarbons from the exhaust from diesel engines, will become opaque very quickly.

The product list has expanded to the Ritecoat System and the Voltshield System… And not forgetting Clearshield Eco-Glass. This is important as it is energy saving by reducing by 50% the average energy requirements for routine washing of exterior glass in buildings

From the results on the St Brendan, we very quickly started to be contracted to apply ClearShield® to many other Channel ferries and, from there, the cruise ship market has become one of our biggest successes. We were asked to apply ClearShield® to Sir Richard Branson’s Blue Riband powerboat, the Virgin Atlantic Challenger, and he credited ClearShield® with that successful crossing as the wipers on the five windscreens had packed up and without ClearShield® that provided visibility, they would have had to slow down and would have failed to get the Blue Riband.

Our expertise has allowed Ritec to develop technologies for the renovation, protection and maintenance of other surfaces such as Ritecoat for metals and powder coat surfaces, and Voltshield to renovate and protect glass and ceramic electrical insulators.

Presumably the technology allows you to constantly expand your offering?

Development of your products has moved from being based on reactive silicone fluid technology, being monomolecular, migratory and with temporary protection, to a specialised polymeric resin… That happened very quickly. By early 1983, the ClearShield® formula had been established. We had already applied for a patent but withdrew it when we understood the catalyst and crosslinking mechanisms that make ClearShield® multi-molecular, non-migratory and durable. A patent would have required exposing this information so, much like Coca-Cola, the formula is a closely guarded secret.

Since that basic formula was established, there has been considerable development and a widening of the applications for ClearShield®. Is this all in-house development and knowledge? Not at all. We have our own knowledge and expertise but we also use experts from places such as South Bank University, British Glass in Sheffield and Loughborough University.

www.glassnews.co.uk | September 2015

It isn’t just the development of applications for our ‘non-stick’ polymer resin but also versatile surface cleaners like Ritepolish and the SE-550 Silicone Eater. We have become a ‘one-stop-shop’ for applicators of our unique systems.

Thank you for your time and insight into Ritec and its complete systems for surface renovation, protection and maintenance. I had no idea that they were in use worldwide!

Shanghai World Finance Centre.

Working with these establishments has allowed us to widen the scope of applications for ClearShield® and produce new products, too. We have a proven track record going back to 1983 so we can safely claim the longevity of the product. For instance, in the case of marine applications, arguably the most severe of conditions, when a ship had had ClearShield® on its windows for 5 years, with no issues, we could say it is guaranteed for 5 years. After 10 years, it was safe to state a 10 year guarantee, and so on. Ritec is not in the

business of making unwarranted claims either for performance or health and safety.

Safety is, of course, paramount. Is ClearShield® safe? Importantly, ClearShield® is the only liquidapplied glass surface treatment that is not classified as hazardous. For example, ClearShield has no flash point and all the others have a flash point below room

READER ENQUIRY No: 0915/0137

CONSERVATORIES

No Tantrums & Tiaras with this difficult installation! Abbey Windows, a high-end retail and commercial installer based in Slough, recently teamed up with one of the UK’s largest trade fabricators, Astraseal, to complete an unusual project at a property on the River Thames formerly owned by rock star Elton John’s mother. The client requested a replica of the traditional style summerhouse which had previously stood on the grounds of the property, with the intention of upgrading the new structure to a modern material but still keeping in line with the original appearance. Abbey Windows worked closely with its supplier Astraseal to bring the project to fruition, installing a white aluminium glazed summerhouse with two sets of French doors and solid panel rear. A grey Global aluminium roof was then fitted, which featured thermally efficient solid aluminium panels. Perry Davis, director at Abbey Windows, comments: “We received an unusual request for a replica summerhouse, and through working with Astraseal we were able to fully meet the client’s expectations. Not many companies would know where to start with a project like this, but thanks to our partnership with Astraseal, we were able to draw-up plans and offer a solution. We’ve bought from Astraseal for the past 20 years and what we like about them is how they never shy away from a challenge – no matter how challenging

The UK’s Leading Glass & Glazing Newspaper

EAS-ING INTO ANOTHER DECADE Offering an innovative service has enabled a management buy-out team to prosper to the extent of now celebrating its 10th anniversary. Abbey Windows/Astraseal summerhouse installation.

the project they are able to provide the support we need to win the business. This job was no exception. The finished project is very impressive, offering great views out onto the river, and the client is delighted.” Zac Nedimovic, marketing manager of Astraseal, commented: “The Abbey Windows project is a perfect example of how Astraseal can help installers tackle the most unusual conservatory installations. We always aim to give our customers an advantage over the competition, so as part of this philosophy we’ll do more in the factory so the installer has less to do onsite. For example we physically build every roof first; including cutting glazing supports and glazing enclosures to size; meaning our customers can focus on completing the job as quickly as possible. Abbey Windows did an excellent job on delivering on this project and we’re already working with them on the next one.” Astraseal is one of the UK’s largest and longest established fabricators, manufacturing complete conservatory packages and orangeries using the Global and Global Summer system. They also offer a comprehensive range of PVC-u and aluminium windows, doors in the REHAU Total 70, REHAU Geneo, Synseal, Smarts and Reynaers systems. For more information call Astraseal on 01933 227233 or visit www.astraseal.co.uk. READER ENQUIRY No: 0915/0138

MORE COLOURS STOCKED

FOR GLOBAL CONSERVATORY ROOFS All colour options for Synseal’s Global conservatory roofs and Global Summer hybrid orangeries are now available directly from stock, to reduce lead times for these popular aluminium and PVC-U glazed roofing products which are supplied as made to measure kits to thousands of industry installers through Synseal’s extensive network of fabricator partners. In addition to White, the stock colour range now includes Anthracite Grey, Black/Brown, Chartwell Green, Cream, Golden Oak and Cherrywood. “While traditional White is clearly the favourite finish for all our footprint styles of conservatories and orangeries, the continued surge in demand for alternative contemporary colour options is only going to increase as more and more consumers look for something a bit different” comments Synseal’s Head of Marketing Mark Schlotel. “Our Business Improvement team has been working hard to refine our production and warehousing processes so that we can

Easyfit Conservatory Roofs in Kings Lynn was founded by Stuart Bunn and Stuart Nicholls a decade ago, when they bought out the conservatory side of a window and conservatory business for which Stuart Nicholls was factory supervisor. Its specialisation in elevated aluminium box gutters and complex conservatory roofs, and unique service, has seen business grow four-fold. “If a job is too big to transport in one piece, we will go to site to finish fabrication, or weld the box sections there. No-one else in the region can offer that. That service, and the ease with which even complex roofs can be erected because of the system we use, is proving to be an invaluable service for our customers. It has ensured we didn’t just weather the recession, but have now expanded into premises twice the size of what we had,” says director Stuart Bunn. Easyfit uses the Aztec conservatory roof system. “We have used Aztec from the outset,” adds Huggy. “It lends itself perfectly to the complex structures we have built our reputation on. Our customers find it so easy to install on site, no matter how big or awkward the job.”

The Aztec system was developed by conservatory installers to overcome the common issues faced in fabrication and fitting; as a result, the roof is simpler and faster to create and build- independent testing shows a 30% saving in time in the factory, and on site. As well as offering a roof with a raft of unique features, Aztec offers its fabricators unique benefits- including guaranteed areas of work without competition and no business taken direct. As a result, Aztec (www.aztecsystems.net) is now the leading independent conservatory roof systems company. READER ENQUIRY No: 0915/0140

What to look for when choosing a Lantern Roof for your home There are many aspects to be considered when choosing a Lantern Roof for your home, such as self-cleaning glass, what size and colour to choose, will the room still be warm, how does the Lantern Roof open, will it look attractive and how easy it is to install. KATpod is the slimmest, strongest, most thermally efficient Lantern Roof in Europe, giving you the ultimate experience of light and space in your home, with magnificent aerial views. Being easy to install, it is ideal for refurbishment, existing extensions and new build projects.

efficiently hold more colour options in stock to ensure our roof kit lead time from placement of order to delivery is just 5 days. Swift turnaround in customer service is crucial to help our installing customers to make the most of market opportunities.” For further information contact Mark Schlotel on 01623 446207 or 07764 229694; email mark.schlotel@synseal.com.

READER ENQUIRY No: 0915/0139

When installed with double glazing, KATpod is twice as thermally efficient as our nearest competitor, with BioClean self cleaning glass as standard. Upgrading to Triple Glazing can achieve U-values of between 0.7 and 1.0 depending on the glazing specification. We have researched the most common sizes for modern living and carry stock of these sizes in the most popular colours, which are either White inside and out or Anthracite grey outside and White inside. Where a KATpod stock size and colour Lantern Roof does not suit your requirements, an almost limitless range of sizes and colour are available. Roof vents can be specified to ventilate your home either manually opening with a pole, or an electrical opener. KATpod has been

designed with aesthetics in mind, having ultra slim sightlines whilst offering the best thermal and strength performance available in the UK domestic conservatory market. This means that your KATpod will remain warm in winter and cool in summer and will be a comfortable room to use all year around. To request a brochure please visit www.katuk. co.uk or call 01625 439666 to speak to one of our Customer Services team.

Life Engineered READER ENQUIRY No: 0915/0141

September 2015 | www.glassnews.co.uk

0915/0142

THE GUARDIAN™ ROOF IS

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Here are some of the many advantages of joining Team Guardian™: Increased sales opportunities with sustainable all-year-round profits We supply our Team Guardian™ members with retail leads from our dedicated Guardian™ website Full marketing support package available Full technical support and in house training

This product is in demand So all you need is a good, reliable supplier who can give you all the help and support you need to maximise the potential. Look no further than

Connaught Conservatory Roofs Limited. Add this brilliant new roof system to your portfolio by becoming an approved and registered Guardian™ roof installer and member of Team Guardian™ and watch your profits soar.

Call 01709 710100 info@connaughtconservatories.co.uk We do more so you do less!

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The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain. Which will give you an excellent sales advantage and extra peace of mind for your customers. Registration No. RD320

www.glassnews.co.uk | September 2015

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Jodie Bradley, Awards and System Officer, GQA and Emma Barnsley, Communications and Marketing Officer, GQA

It’s all about you Where you were born and live currently I was born and currently still live in Sheffield.

Your education and the subjects or activities in which you excelled I didn’t really like school so it doesn’t really stick in my mind; if pushed I did enjoy ICT.

Your favourite sports or interest I like football and used to play in a girls team on a Sunday afternoon. I sometimes go with my dad on the odd occasion to watch a Sheffield Wednesday match.

Your biggest regret in life I don’t have any regrets, I always say “Regret nothing, because at one point in time it was exactly what you wanted.”

Someone or something that inspires you The people that inspire me the most are my parents. Being successful has inspired me to be just as successful as they have been.

The temptation you can’t resist BAGS!! I always get told off for having too many bags but I can’t resist!! Oh and chocolate.

your career When and how you join the Industry In 2011 I attended my first interview at GQA to cover Maternity leave on temporary basis, and after climbing the 72 steps I met Caroline who went on to give me a second interview and it went on from there. In May 2011 I was officially part of the GQA Team. This then lead on to a full time position.

The job you do in 25 words

My main role at GQA is dealing with MTC enquiries and certifications, and monitoring our registration / certification system, GQA On-Line, to ensure there are no issues for users. I’m also responsible for producing the qualification booklets used by candidates on our qualifications.

Your greatest achievement I would say so far my greatest achievement would be buying my first house with my boyfriend.

The mistake you’d like to correct Everyone makes mistakes but you learn from them.

The talent you would like to enhance I don’t really have a talent, although I’m good at singing in my car!

and your future What would you like to do if you weren’t in the industry? I would probably be working with children.

A particular ambition My ambition in life is just to be happy and successful! I will keep on working hard to further myself in my career and continue to be happy.

The way you want to be remembered Helpful and fun loving!

It’s all about you

your career

Where you were born and live currently

When and how you join the Industry

I’m a Yorkshire lass through and through, I was born in Sheffield and now live in Ecclesfield, just 3 miles from my childhood home.

Your education and the subjects or activities in which you excelled I always really enjoyed school and did well but could have done better if I’d only pushed myself harder. But I’ve always had a thirst for knowledge and still love learning to this day.

Your favourite sports or interest I don’t do sports, whether it’s taking part or watching. I always had an interest in history and I love reading about the history of our great nation and other countries, in fact I read everything.

Your biggest regret in life I’m a big believer in not regretting anything as we should live for the future and not in the past. I suppose I do wonder what it would have been like to have gone into midwifery or nursing straight from school.

Someone or something that inspires you I’ve always been inspired by my parents as they have always worked hard, so me and my sister could have everything we needed. Which in turn inspires me to do well for my son, so he has the same upbringing that I had.

The temptation you can’t resist I’m not really a materialistic person, but I can’t resist clothes and shoes - especially if it’s a bargain, must be the Yorkshire lass in me.

Around 7 years ago I applied for a job at GQA and was successful. Before this point I had never worked within our industry. I’ve always worked in administrative roles, which include Hotel Receptionist, credit management and working for a welding company.

The job you do in 25 words I am GQA’s marketing and communications co-ordinator. My role is to market the GQA brand, the Big Green Q, through various mediums and my communication role is to be the link with GQA’s internal and external customers.

Your greatest achievement My son. I’m also very proud that I have gone back to college to study marketing for my job role.

The mistake you’d like to correct None. Everyone makes mistakes in this life and it’s how we live and learn.

The talent you would like to enhance I’m not sure about that one and I’m not even sure what my talent is.

and your future What would you like to do if you weren’t in the industry? If I didn’t work within my current position, I think I would probably like to work with children.

A particular ambition I just want to continue to grow in my current role and build my confidence and the first step in my eyes is passing my qualification.

The way you want to be remembered Being uniquely me.

I am GQA’s Awards and Systems Officer.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 86

September 2015 | www.glassnews.co.uk

0915/0143

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www.glassnews.co.uk | September 2015

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

New website offers more support for Freefoam Stockists & Installers Freefoam, the leading manufacturer of environmentally friendly and innovative roofline and rainwater products, has relaunched MyFreefoam, the dedicated web portal for all Registered Freefoam Stockists, Installers and Homeowners. With a fresh new look, easy to use intuitive navigation, clearly defined areas for each user group and accessibility with a mobile responsive design the site offers a superior streamlined user experience.

ONE HOUSE... FIVE SYSTEMS...

NO PROBLEM, SAYS GLAZERITE How many fabricators does it take to supply five separate door and window systems to install in one house? The answer is just one if it’s Glazerite Windows Ltd, as Andy Jubb discovered when one job came up that required just that. “The job needed casement windows, a black foiled PVC Back door, a patio door, bi-folds and an unusual floor length tilt/turn window to match the bi-folds,” said Andy, of Worksopbased AJ Joinery, “I’ve worked with Glazerite for a few years now so I knew I could get everything from the one place but without them, I might have had to go to two or three just to do the one job.” Glazerite even stepped in to show Andy the correct installation procedure for bi-folds, he added: “I’d never done a bi-fold before but they were a big help and I’ll definitely be doing more of them in future.” Also, as a VEKA Approved Installer, he was even given the original lead completely free from VEKA’s own web-based domestic lead generation system. Altogether, the job entailed a three-pane Imagine bi-fold, two-pane patio doors, a black foil on white PVCu door, FS70 casement windows and the tilt/turn panoramic window – all VEKA-based. The bi-fold and patio doors were manufactured in Glazerite’s new dedicated production facility by staff specially trained to work on these product lines. All had matching suited hardware from Fab and Fix and carried a ten-year product warranty. Glazerite’s Peter Smith said the unusual demands of this job highlighted the benefits

“The need for the five different products here was of course an extreme case but having the full VEKA range has proved a great benefit to very many of our installer partners.” of choosing a fabricator that offers VEKA’s entire product range: “Because Andy could get everything from a single source – and one with VEKA Approved Fabricator status – all he needed to do was measure up, put in his order and then get on with the job. Glazerite was able to give him the technical support he needed and he had all the benefits of being an Approved Installer, including the free lead that gave him the job in the first place. “The need for the five different products here was of course an extreme case but having the full VEKA range has proved a great benefit to very many of our installer partners.” Glazerite is VEKA’s largest trade fabricator in the UK as well as a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk

Windows READER ENQUIRY No: 0915/0145

The site supports a variety of functions making it easy for customers and users to capitalise on the benefits of the Freefoam Guarantee scheme. Stockists of the Freefoam product range use the site to nominate and encourage customers to become Freefoam Registered Installers enabling then to build a stable customer base and generate new customers. The Lifetime Guarantee gives installers an opportunity to stand out from the crowd and MyFreefoam is the tool installers use to quickly and easily register work for the Guarantee. The site also holds the mechanism to order Freefoam branded promotional literature and marketing materials making it easy and straightforward for installers to sell roofline products and win more business. Freefoam are also committed to homeowners giving then the same product benefits as trade fitters with MyFreefoam allowing all homeowners to register roofline products online for the Lifetime Guarantee.

UK Marketing Manager Louise Sanderson summarised “We are delighted with the new look site, and have already had positive feedback from users. An important development is being able to register work and order materials from a phone or tablet, giving users access where and when is most convenient to them. Redesigning and improving MyFreefoam underlines our commitment to continually improve our support for all users.” To find out more about becoming a Freefoam Registered Stockist or Installer contact marketing@freefoam.com. READER ENQUIRY No: 0915/0146

Ultion’s new website

helps installers sell doors

Brisant-Secure has a new website dedicated to Ultion, its high quality, high security cylinder door lock. Ultion is the lock that locks. The website is designed to help fabricators and installers sell more doors to homeowners. Brisant CEO Steve Stewart says: “The website uses strong images, powerful videos and compelling facts. It’s an easy to use site that’s ideal for educating homeowners and generating enquiries for installers. It hasn’t been live for a full week yet and already we’ve had over 150 visitors in one day, which is great for such a new site.” Ultion’s story is that hooks and shootbolts depend on cylinder locks, so the cylinder is the only thing that stands in the way of someone walking into your home and taking all the valuables they can find. If you’ve left your car keys in view, burglars often drive away in your car if it’s parked outside. The website explains the significant difference a high security cylinder can make to home security and the big difference between Ultion and other cylinders. Most cylinders, including those awarded three stars, can be disabled in under a minute. But in the real life Sold Secure Diamond test skilled MLA locksmiths

Ultion’s website.

couldn’t get past Ultion after 2.5 hours of rigorous testing. “The website aims to help the industry sell more doors by giving fabricators and installers the opportunity to sell real security,” adds Steve. “People want to protect their home and their family from burglars, and Ultion does just that. Intruders can’t get in through the door because Ultion really does beat the burglars.” Ultion’s website is live at www.ultion-lock.co.uk. Fabricators and installers looking to improve security and sell more doors should call Brisant Director Warren Yates on 01924 455 444.

READER ENQUIRY No: 0915/0147

September 2015 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

New marketing literature increases R9 sales for Dekko installers

Conservatories and Windows Direct post record trading figures thanks to CPA ‘Without the support of the Consumer Protection Association we wouldn’t have grown year on year and been able to deliver the level of service we do.’ This is view of the owner and Director of Conservatories and Windows Direct, who has come on record after experiencing an unprecedented year of trading; and ten years as a member of the Consumer Protection Association. The Midlands based firm is a supplier of conservatories, windows and doors and in the ten years it has been a member of the CPA has grown year on year; and in the twelve months up to June 30 2015 recorded a 39 per cent rise in revenue across the business and a marked increase in profits. The director’s at the company are Mark Searby and Lee Osborne. Mark Searby comments: “As a business we wouldn’t have been able to achieve the growth and success we have, without the support of the Consumer Protection Association. Homeowners are more likely to buy from you if you’re a member of the CPA, as they know they are fully protected and only the reputable companies become members. “In addition to this, the CPA also give us lots of added value support – such as marketing and sales training help. The team there also

ensure we are kept up to date about legislation changes and remain at the cutting edge.” Jeremy Brett, who is Director at the CPA, comments: “I would like to extend my congratulations to Mark and his team on their impressive growth and ten year membership. They are top class members and have worked tirelessly to raise standards in the industry.” The CPA is recognised by consumers as one of the most trusted resources for finding accredited and vetted installers. As well as Insurance Backed Guarantees and Deposit Protection; the CPA also offer its members a host of beneficial schemes such as marketing support; sales training help; and quarterly assessment reports that tell members what their customers think about the work they are doing. READER ENQUIRY No: 0915/0148

Trade fabricator Dekko Window Systems has expanded its consumer facing Residence 9 marketing support materials, helping installers sell the benefits of the high performance ‘timber-look’ window and door range. A new high quality door brochure is now available, joining the existing window brochure and product sample kit and drop cards already available from the fabricator. Kurt Greatrex, sales director at Dekko, comments: “Residence 9 is a luxurious product and we want to help our customers maximise their sales opportunities when pitching to discerning consumers. The new brochure incorporates stunning lifestyle images and useful technical information to make it easier for the installer to showcase the various features, benefits and options available. The brochure is available as part of a Residence 9 marketing pack which also includes a window profile sample installers can use to demonstrate the quality and authentic aesthetics of the system when faceto-face with the customer.” As Kurt explains, if an installer is particularly ambitious, Dekko can offer more tailored marketing support: “In today’s competitive market installers need a strong brand, high

Kurt Greatrex showing the R9 marketing kit to a customer.

ranking website and relentless marketing strategy if they want to grow. We partner with window industry agency Purplex and our customers can access their services at a special discounted rate. Purplex specialise in powerful multi-channel campaigns that drive leads to the installer’s door and improve conversion rates and we are keen for our customers to take advantage.” Residence 9 is a nine chambered window and door system designed to replicate the fine details of a timber flush sash window. The product has a mechanically jointed outerframe and sash is available in a wide choice of heritage colours and can include the 55mm chunky Radlington Cill to further enhance the traditional aesthetics Dekko is the UK’s leading R9 fabricators, offering a fast turnaround and competitive prices. For more information contact Dekko on 01614060055 or visit www.dekkowindows.com. READER ENQUIRY No: 0915/0149

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ATLAS ANNOUNCES LATEST COMPETITION WINNER Entries have been pouring in for the Atlas Installation of the Month competition with hundreds of highly skilled Atlas installers putting their very best orangery, conservatory and rooflight projects forward. Since the competition was launched in April, the Atlas judging panel has sifted through an impressive array of projects, which demonstrate ingenious design and high standards of workmanship. And the skills of one installer have earned them not one, but two coveted awards! Worcestershire-based 5 Star Windows scooped the winning prize in May and June for two fabulous Atlas installations. In May, the firm won the award for a majestic double lantern extension on a large property in Kidderminster. The judges were impressed with the scale of this grand entertaining space, which incorporated two 6.5 x 3.5 metre lanterns and acres of glass. 5 Star Windows’ second triumph in June was for a stunning Skyroom installation on a property in Worcester. The owners had originally wanted to install an orangery but then discovered the Atlas Skyroom, which delivers the contemporary look of an orangery at an affordable price. Damien Bridge of 5 Star Windows said: “We are absolutely delighted to have won two awards for two very different projects. The double lantern installation was an epic scheme which looks just amazing and the Skyroom

was our very first installation of this great, new product. With two wins under our belt, we’re eager to show off more of our flair and achieve a hat trick of victories!” July’s winner is Swanseabased installer Smart Home Improvements for their outstanding Skyroom installation on a new build detached property in Porthcawl, South Wales. The homeowner liked the high-end, contemporary look of the Skyroom and chose a roof with a sleek grey exterior to complement their home. The judges were impressed with how this installation has captured the attention of fellow homeowners on the development and generated additional business for Smart Home Improvements. Andrew Edwards, director of Smart Home Improvements, says: “We are really pleased to win this award. The Skyroom was the perfect choice for this home and it looks superb. With its slim sightlines and expanse of glass, it is a really desirable product and it has totally

transformed this property.” Gareth Thomas, Sales and Marketing Director at Atlas Glazed Roof Solutions, added: “There is certainly a pool of fresh, creative talent in our industry. Judging by the number of entries that we’ve received across a diverse range of Atlas products, our installer network is clearly really fired up about this competition. We’ve seen some very imaginative lantern, lean-to and orangery installations and some spectacular projects with our new Skyroom contemporary orangery. It is really encouraging to see such genuinely high quality entries – the winners so far have definitely raised the bar for the future.” All winners so far have won a £200 Screwfix voucher and a £50 Majestic Wine voucher. Every winning installation will be entered into the award finals for Atlas Installer of the Year, where the winner will be announced at an end of year gala event. All entries receive an Atlas thermal mug when entering their completed installation pictures. Entrants can submit their Atlas roof installations via Twitter to @ Atlasroofjohn using the hashtag #AtlasShowOff or on email to marketing@ atlasroofsolutions.co.uk. For further information, please contact Atlas on 02838 327741 or visit www. atlasroofsolutions.co.uk. READER ENQUIRY No: 0915/0151

September 2015 | www.glassnews.co.uk

0915/0152

www.glassnews.co.uk | September 2015

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Jason McCabe, Commercial Director, Clayton Glass Ltd Jason McCabe is the commercial director of Clayton Glass, the company behind the innovative SMARTGLASS® brand for technically advanced, dedicated conservatory glazing. In his spare time he’s a great lover of the all things outdoors.

It’s all about you Where you were born and live, currently… I was born in the small market town of Guisborough, North Yorkshire, but subsequently have moved around the UK a little with work commitments. I now live in the small village of Wylam, Northumberland, about 10 miles West of Newcastle on the River Tyne.

Your education and the subject or activity in which you excelled… I always loved the sciences at school, naturally progressing to ‘A’ levels and then on to a Technology and Management Science Degree at Bradford University. This was a four year multidisciplinary engineering based sandwich course and given the huge advances in glass technology over the last 20 years, a lot of those skills genuinely come in handy in the broad ranging role I currently hold.

Your favourite sports or interests… I’m a great lover of the great outdoors, living just an hour or so away from the Lake District which I often feel is my second home and ever since I could drive a car I’ve taken every opportunity to head off there. In April this

The job you do in 25 words…

year I was delighted to lead a group of 10 colleagues from Clayton Glass on a trip up 791metres to the summit of Grizedale Pike, a considerable achievement for most of them as novice walkers.

My core responsibility is the sales, marketing and customer services activities of Clayton Glass, in both standard IG and our class leading roof brand.

I’m also a massive lover of cooking having worked in several kitchens in my younger years and it’s a passion that has extended right throughout my life.

Your biggest regret in life… Not my fault, but in a motorbike accident aged 18, I broke both legs, both arms, my neck, hip, you name it. It was horrific at the time but I recovered almost completely however and other than not playing Rugby for England and the odd Olympic Gold I don’t think I’ve missed out on too much!

Someone or something that inspires you… Living as I do in the birthplace of George Stevenson, I often find myself looking back to the engineering giants of the Victorian era and notably Isambard Kingdom Brunel. What I admire about him the most is his huge pioneering spirt, self-confidence, and sheer bloody minded determination to get the job done. His work may now look like agricultural technology, but nevertheless in many cases 200 years later, still forms a part of our modern infrastructure.

Your greatest achievement…

In the sporting arena I think it’s hard not be inspired by Ronnie O Sullivan, one of a very few people who I’d would describe as true genius and the most naturally gifted player ever to pick up a cue.

The temptation you can’t resist… To be fair I can’t resist any temptations, so I just tend to do it anyway and try to offset to compensate elsewhere. Like most of us I do enjoy a few beers, but the love of the outside world also helps me burn the calories, so I guess it equals itself out.

your career When and how you joined this industry… I started in this industry on a graduate trainee scheme at Darby Glass Scunthorpe, head office in July 1994, it was a large factory and hands on education with my

first job cutting thousands of metres of 10mm bus shelter glass on the factory floor. I went on to work at various sites within the group until I moved back home to head up their Newcastle operation from where I joined Clayton Glass as operations manager in 2001. Basically I’ve been part of the glass industry for 21 years and in 2003 I was promoted to my current position as commercial director for Clayton Glass, working alongside managing director, Ryan Green. I’m proud that although I’ve had many roles, I’ve been able to remain loyal to my employers, which number just two throughout my career.

I work to live, and therefore from a personal point of view my wife, young son and the life we lead together is undoubtedly what I am proudest of. But from a business perspective I’ve always had a goal of being appointed a company director by the age of 40, so achieving this 5 years early was a milestone in itself, made even more satisfying within the confines of a £15million pound company that I’ve helped to build over the past 15 years.

The mistake you’d like to correct… To be honest, and don’t take this as arrogance but I’ve not really made any mistake that I’d like to correct. As long as I made the decision in good faith and not at the detriment of others, you just need to live with the consequences, regardless if that turns out to be problematic and in hindsight ill-advised.

The talent that you’d like to enhance…

completed our RYA level 2 keelboat qualification. Sailing a 3 tonne 12 metre yacht at speed amongst amazing scenery is certainly a new and exhilarating experience and one which I’d like to develop as a family pastime over many years to come.

and your future What you would like to do if you weren’t in the industry… I’d love to own and run my own small restaurant in a village in somewhere in the Northumberland or North Yorkshire countryside. It sounds grandeur, but I guess the hours wouldn’t be…

A particular ambition… From a business perspective I’d like consumers to ask for SMARTGLASS® by name and to be able to continue delivering industry-leading products at Clayton Glass for the remainder of my career. We’re already working on something quite revolutionary for the FIT Show.

The way you want to be remembered… A hardworking family man who loved the outdoors and was loyal and true to his family, friends and employers.

For the first time in years I’ve been learning a new skill and this summer with my wife

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 92

September 2015 | www.glassnews.co.uk

0915/0153

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GLASS & GLASS PROCESSING

THE PERFECT VIEW

The UK’s Leading Glass & Glazing Newspaper

Guardian adds SunGuard® production to UK facility after coater upgrade

FROM TUFFX NEW MORLEY GLASS & GLAZING COMMERCIAL BROCHURE REFLECTS

GROWING UNI-BLINDS RANGE

Bespoke projects are a speciality for TuffX Processed Glass, which was demonstrated in a recent project at a luxury private residence in the Lake District.

Guardian Industries’ Glass Group in Europe, a leading manufacturer of highquality commercial, residential, interior and automotive glass products, has invested more than £3 million to upgrade the production line at its Goole plant in East Yorkshire. By completing the upgrade of its magnetron glass sputter coater, the facility now is able to make all of the more advanced coatings for its popular Guardian SunGuard® SuperNeutral® (SN) product series at the UK plant.

manufacture our SunGuard SN product series.”

The homeowners wished there to be little distracting the eye from a panoramic view on their balcony terrace.

“Manufacturing SunGuard glass in the UK allows a much greater level of flexibility for Guardian and its customers,” said Pablo Isasmendi, Plant Manager, Guardian Glass UK. “To ensure we provide the same level of quality SunGuard products produced by our sister plants in continental Europe, we have also installed a sample-size toughening furnace that allows us to inspect the quality of the tempered product during every production run.”

“Ravensby Glass had been using imported Guardian SunGuard products in the UK for many years, and we made the switch to using SunGuard glass from the new Goole coater without issue. It offers the same high quality as the products from other Guardian facilities. Eighteen months ago, we installed a new Glaston FC 500 tempering furnace, as part of a £6M investment in a new manufacturing facility exclusively geared to supplying the commercial glazing market throughout the UK. Ravensby has processed the full range of SunGuard products through our new facility and in particular our new furnace, with excellent results,” says Gordon Dickson. “Indeed, we have produced these products to such a standard of flatness and very little roller wave, that customers have enquired as to whether the glass was tempered, such was the level of distortion on the glass. This has led to us supplying 4mm SunGuard SN 70/37 glass for various contracts in particular highend residential, providing excellent U and g values, which previously were only available in 6mm thickness. We are very happy to continue using SunGuard glass on specified contracts in all thicknesses.”

With its light transmission being higher than clear float glass, Low Iron Toughened glass from the TuffX range made the perfect choice for this application. As transparency and purity of colour were desired, TuffX supplied approx. 60m2 polished, 19mm Low Iron Toughened, to give the almost invisible, colourless effect to the glass balustrade. Available in thicknesses between 2 mm and 19 mm, TuffX aims to give customers greater design scope with this low-iron, extra clear glass that can be incorporated into exterior or interior glazing projects as well as furniture or a wide range of other applications. For more information please call 0845 3 400 200 or visit the website www.tuffxprocessedglass.co.uk.

READER ENQUIRY No: 0915/0154

An essential part of the upgrade was the addition of a Temporary Protective Film (TPF) applicator. “The TPF is used on all SunGuard SN products to protect the coating before and during processing, helping to secure higher yields through manufacturing” explained Isasmendi. The new TPF applicator is the most advanced to date within the Guardian group and has the capacity to cover all glass sizes up to and including “jumbo”. It also offers additional benefits, with a 4mm overhang at the leading and trailing edge helping to ensure wrinkle-free TPF application. “The coater was built and designed with this upgrade in mind,” said Eduardo Moraga, Coater Manager, Guardian Glass UK. “Seven additional compartments were included in the original design, which have now been equipped to accommodate the added cathodes and target materials required to

Featuring double silver coatings, the SunGuard product line offers a greater level of selectivity, meaning the glass allows more natural light to pass through while also improving its heat-reflection properties. Gordon Dickson, managing director of Ravensby Glass Co. Ltd. in Dundee, Scotland, has been using the glass coming off Guardian’s new coater and is very happy with the quality.

Full details on the increased range and innovative options with Uni-Blinds® integral blinds for domestic and commercial applications is now available in a fresh-looking and expanded Morley Glass & Glazing commercial brochure. All the technical details have been brought up to date to reflect advancements such as the addition of a warm edge spacer bar for all Uni-Blinds® units as standard, and Morley Glass & Glazing’s extensive stock of ScreenLine® spares – the biggest in the UK and most parts available for next day delivery. It also explains the benefits of choosing the right type of SGG Planitherm glass for each application, as well as showcasing the company’s range of back-painted, conservatory and self-cleaning glass. The 56-page commercial brochure complements Morley Glass’s new lifestylefocused retail brochure and revamped website that were launched earlier this year. Ian Short, managing director of Morley Glass & Glazing said: “Sales of Uni-Blinds® have boomed in the last 12 months as installers seek short lead times and a marketing advantage by demanding quality integral blinds that won’t give them the headaches of future call-backs. This new suite of high quality marketing materials is designed to support my customers as they take advantage of the sale opportunities available. “All our domestic blind systems, including solar and brushless motorised, are now available in an unrivalled 10 working days from any Friday. Details on this plus the very latest additions to the range – including our sealed unit and other glazing options – are now all available with the launch of our new commercial brochure.” Find out more at www.morleyglass.co.uk.

For more information on Guardian glass innovation, visit www.guardianglass.co.uk.

READER ENQUIRY No: 0915/0155

READER ENQUIRY No: 0915/0156

September 2015 | www.glassnews.co.uk

GLASS & GLASS PROCESSING

The UK’s Leading Glass & Glazing Newspaper

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95 27/05/2015 11:30

SPECIAL REPORT

The UK’s Leading Glass & Glazing Newspaper

Thermix does the rounds

Ensinger successfully fits curved insulating glass with “rigid” warm edge spacers A more interesting edge on things? Rounded edges are gaining increasing popularity in modern architecture. At the new location of Ensinger Sintimid in Austria, this look was used to create a special ambience in the entrance area: By creating a quarter turn, the glazed facade entices guests into the building, which sports a white and silver grey theme in keeping with the global company’s corporate design colours.

The pre-bent spacers are filled with desiccant, fitted manually with butyl tape and then assembled to produce frames using corner keys.

Bending the rules The curved facade elements were produced by Wenna Glass in Linz. Every pane measuring 2,126 mm in length and between 845 and 1,940 mm in height was precisely curved to the required radius of 2,635 mm using a special hot bending technique. But there was a question mark over the process from the Curved insulating glass elements are an eye-catching architectural feature, with the Thermix TX.N plus spacers creating a “warm edge”. The required bending radius is produced simply and precisely without any folds using a manual roll former.

start: How to further process the Thermix brand warm edge spacers specified by the client to fit the triple insulating glass? Although these spacers can be bent when cold to produce frames, they are considered "rigid" as they have been used to date predominantly for flat insulating glass.

"The linear contours which are a distinguishing feature of the building in Seewalchen have been deliberately softened in the entrance area" explains Michael Frey, the CEO of Architects Schmelzle + Partner. "In terms of styling, this has created a curve linking the world of sophisticated high technology and the people whose special expertise in high-performance plastics is used here to develop specially tailored solutions for customers."

“The linear contours which are a distinguishing feature of the building in Seewalchen have been deliberately softened in the entrance area.” 96

“We now have twice as much space available as before. Thanks to the energy-efficient construction method used, we also anticipate a significant reduction in operating costs per square metre.”

Ensinger itself came up with some expert advice. After all, the German sister company has been producing and further developing Thermix since 1994. "We checked this using a simple bending process", explains application engineering specialist Heinz Raunest. "It's actually sufficient to use a good manual roll former. With a few minor adjustments the plastic profiles can be precisely adapted to the required radius without any folds. The material with its integrated stabilizing wires stays reliably in shape."

Simply adjustable

Using the spacer frames, the triple insulating glass is built up in layers from inside to out, pressed together and the gaps between the panes filled with argon.

"We were able to then fill the pre-bent profiles in the customary way using adsorbent, apply butyl tape and assemble them to form frames using corner keys", adds Gregor Wenna, CEO

September 2015 | www.glassnews.co.uk

SPECIAL REPORT

The UK’s Leading Glass & Glazing Newspaper

The curved facade elements made of triple insulating glass are lifted with the aid of a crane and placed in position from the raised platform.

of the curved insulating glass specialist. "We then built up the triple glazed units from the inside out, pressed the elements using clamps, filled them with inert gas and sealed them. It was all amazingly simple, as the glass and spacers had been processed to a high degree of precision."

Thermix spacers comprise the UV-resistant special plastic TECATHERM® PP, which is over 700 times less thermally conductive than aluminium. A 0.1 mm thin stainless steel foil sheet impervious to gas and water vapour on the hollow chamber profile provides a lasting seal of the space between panes, which is usually filled with the inert gas argon to provide optimum insulation.

The job of the installers from Mglass Objektbau in Steyregg was somewhat more fraught with difficulty: With the aid of a crane, they fitted the ten weighty elements into the supporting structure of the facade and anchored them in place into their frames with plaster strips and rolled aluminium trims. Robert Kaiser, Head of Controlling and authorized signatory at Ensinger Sintimid, is delighted with the new building. After only twelve months of construction, the company was able to move into the building on schedule.

Energy-efficient construction Overall, Ensinger Sintimid has invested over 5 million € in its Seewalchen location, setting a course for further growth. A workforce of around 40 currently handles and produces semi-finished products, finished parts and compounds made of high-performance plastics, which are used in a wide range of industries the world over, in particular in the aerospace sector, in electronics and semi-conductor production, mechanical engineering and the automotive industry.

Its integrated stabilizing wires make Thermix TX.N plus extremely stable, and facilitate handling and further processing.

consequently heating and cooling costs as well as cutting carbon emissions. As an insulated glazing edge bond system, Thermix spacers provide a "warm edge".

Condensation formation and the chill sensation caused by cold air downdraughts on the inside of windows are reduced to a minimum.

The profiles can be bent cold in any axial direction. This allows spacer frames to be simply produced for straight as well as curved pane profiles, and ensures excellent thermal insulation values as well as outstanding productivity and quality for insulating glass manufacturers. For more information, go to: www.thermix.de

"We now have twice as much space available as before. Thanks to the energy-efficient construction method used, we also anticipate a significant reduction in operating costs per square metre", says Robert Kaiser. "Heat pumps enable surplus heat from production to be used for heating. The facade is highly insulating, with the flat and curved triple ISO elements providing a thermal transmission coefficient of just 0.89 W/m2K. This new building really does have all-round benefits for Ensinger, for the workforce, the customers and also the environment."

Thermix TX.N plus spacer creates a "warm edge" Thermix spacers from Ensinger improve the thermal separation of insulated glass windows, doors and facades. This helps save energy and

www.glassnews.co.uk | September 2015

READER ENQUIRY No: 0915/0158

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Jayesh Hirani, Everglade Windows One quarter of the Everglade Leadership team, Jayesh Hirani, talks construction, sports and commercial management.

It’s all about you Where you were born and live, currently…

“I first started at Everglade in 2005 as an installations manager, working on both retail and commercial projects. As Everglade has grown and expanded, I have had the opportunity to move up in the company to hold my current position of Commercial Manager.”

I was born in a small town called Kisumu in Kenya and moved to the UK in 2001. I currently live in Harrow in Northwest London.

it was great to see England run away with it in the end.

Your education and the subject or activity in which you excelled…

I have always been a keen badminton player and I dedicate one evening a week to play at a local membership only club.

As my upbringing was in Kenya, I followed the Kenyan education system and attained KCSE’s qualifications which is the equivalent of GCSEs in the UK. After completing my KCSE’s, my parents’ aspiration for me was to study accounts and become an accountant.

I also hold a keen interest in watching Formula one racing and keep abreast of current events in this area.

My aspiration for myself was to build and manage my own business therefore I started work and studied accounts part time. I was half way through my accounting qualification when the opportunity arose for me to make a permanent move to the UK. My strength has always been in numbers.

Your favourite sports or interests… I am a great cricket fan. I watch as many international games as I can. Most recently I’ve been keeping up with England’s progress at the Ashes. There have been some pretty exciting matches and

In my spare time, I like meeting up and socialising with friends or spending some down-time at home with my family which includes taking my daughter for bike rides.

Your biggest regret in life… No regrets. As I have learnt from the events that life has thrown at me.

Something or someone that inspires you… As my aspiration has always been to be a high flyer and to own my own business, I derive my inspiration from the likes of Richard Branson who has always been fearless in his business ventures and has moved from strength to strength.

The temptation you can’t resist… I love savoury snacks like peanut mix with crisps and chillies. They go down nicely with a cold lager at the end of the week.

your career When and how you joined this industry… My family in the UK has a long history in the construction industry – Everglade is celebrating its 35th anniversary this year - and they were my support network when I moved here. I first started at Everglade in 2005 as an installations manager, working on both retail and commercial projects. As Everglade has grown and expanded, I have had the opportunity to move up in the company to hold my current position of Commercial Manager. The three main components of this role are design, project management and contract negotiation.

Since joining Everglade, I have had the opportunity to learn and develop my knowledge in buildings and designs. I have found this is an area that interests me immensely and is an area that I excel at.

The job you do in 25 words… I manage the Commercial Team, help with the Finance Department and I’m part of Everglade’s leadership team which is the next generation of the business.

Your greatest achievement… I think my greatest achievement is probably how far I have come since I started at Everglade. Within 10 years of working here, I have worked hard to develop my skills so that I hold the position that I am in today. I am a part of an exciting plan to move the family business forward with the next generation. I have always made sure that I know about Everglade as a whole and not just what my role involves. Everything I have achieved, I feel I have worked really hard for but I am always aware of what

Everglade has given me. The company has helped me become the individual I am today. I am in a good position now, with lots of knowledge and experience behind me.

The mistake you’d like to correct… I don’t believe I have any mistake that I would like to correct. Mistakes are just an opportunity to learn so that you can do things differently next time.

The talent you would like to enhance… I would like to enhance and attest my project management skills and given the opportunity I would love to attain a professional qualification in this area. I would also like to develop my surveying skills.

and your future What you would like to do if you weren’t in this industry… I would have pursued my parent’s aspirations for

“I have always made sure that I know about Everglade as a whole and not just what my role involves. Everything I have achieved, I feel I have worked really hard for but I am always aware of what Everglade has given me. The company has helped me become the individual I am today.”

“I’d like to be remembered as a hardworking distinguished businessman who is a pillar of the community. Also as a dedicated and passionate individual not only towards my work but also towards my family. .” me to become a qualified accountant.

A particular ambition… Since I joined Everglade, my ambition has been to be a young high flying individual who is well known and respected in the construction industry.

The way you want to be remembered... I’d like to be remembered as a hard-working distinguished businessman who is a pillar of the community. Also as a dedicated and passionate individual not only towards my work but also towards my family.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 98

September 2015 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

VOICE OF THE INDUSTRY

What’s your opinion?

Andy Ball Managing Director, Balls2 Marketing It’s not just about how to finance but what to finance. Many problems we’ve seen over the last few years are that big, multinational businesses have taken the lion’s share of Government subsidy, while homeowners have found it difficult to access funds. How many times can Governments get it wrong? We saw the Feed-In-Tariff fiasco with energy companies cashing in on solar farms and mass installations, leaving householders to see vastly reduced returns and thousands of solar installation companies left high and dry. The Green Deal was no better. The scheme cost millions of pounds to set up and less than 16,000 properties in the whole of the UK have benefitted. Despite this vast Government spending the UK today doesn’t have energy security and power outages are predicted in the near future. To benefit everyone in the country I would upgrade the National Grid, which has had little investment over many years despite increasing demands on the system. And spend more in district heating systems, renewable energy production and storage.

www.glassnews.co.uk | September 2015

It is no great surprise that the flawed Green Deal, launched in July 2013, has finally closed. However the government target of driving down energy bills for one million more homes by 2020 still exists. There is talk of a new ‘value for money’ scheme to help achieve this target but what should that entail? It would be hoped that, this time, the government will involve our industry in discussions as to the best way forward.

For September’s ‘Voice of the Industry’, Glass News asks: “If a new scheme evolves, how would you improve it, make it easier for the public to take part and would you like to see it financed by tax breaks, for instance being VAT free, or by grants or loans?”

Andy Jones Managing Director, Edgetech UK, a Quanex company For the last 7 years Edgetech has been promoting 5 percent VAT for energy efficient windows – and I stand by that. It has to be the fairest and most equitable way to get higher energy rated windows fitted into the existing housing stock. We know the industry would back 5 percent VAT. In 2008 we had almost 1,000 signatures on the petition Edgetech presented to the House of Commons. It continues to get headlines. Many other companies and organisations have added their voices to the campaign over the years. It’s got to be the cheapest way for the Government to help homeowners. There’s no extra cost for setting up or running the scheme. There’s no risk in doing this and reducing VAT has been proven to work for other products. In fact almost all of the other energy saving products already benefit from lower rate VAT. The window industry is good at promoting energy savings, and 5 percent VAT would give consumers an extra incentive to choose the best energy efficient windows and doors.

Yogesh Gopal Operations Director, Everglade Windows Grant definitely. And make it a simple message. People buy windows and doors not just for energy efficiency but for loads of other reasons including aesthetics, comfort, security and price. Because of this other energy efficiency products have taken precedence for grants, loans and reduced VAT. We believe the best way to combat this would be to offer a grant on just the energy efficiency upgrade part. It would be a simple cash amount – say £25 – per window for consumers choosing A and A+ energy rated windows. It’s not related to window size but it would incentivise them to upgrade from windows that just meet building regulations to better performing ones. It’s enough to make it worthwhile – on an average home consumers would get back between £200 and £400 cash and what they save on their fuel bills. And because there is no repayment to organise, administration would be much easier.

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The Government’s message for consumers would be clear, it’s worth buying the most energy efficient windows – and we’ll help you to do it.

GLASS NEWS INTERVIEW: EMPLAS

The UK’s Leading Glass & Glazing Newspaper

Emplas – planning for the future Turning into Emplas’ 50,000 sq ft manufacturing facility, the connection between it and T&K, the fabricator’s retail-arm, is immediately apparent. Its 15 fully-furnished conservatory and orangery showroom runs out into the distance from the car park that the G13 Installer of the Year and G15 Conservatory Installer of the Year shares with its parent company.

us to put more back into our business now, to drive forward the support that we deliver to customers, not just this year or next but to plan for the long term future. We need to make sure that the products and service we give to our customers continues to deliver a real commercial advantage to them. We have invested more than a million pounds in the first half of this year alone. This includes our state of the art Schirmer Saw Centre, two new Rotox inline welders, additional support machinery and a digital measuring system.

Emplas at Wellingborough.

Emplas Group has seen unprecedented growth - 30 per cent in 2013 and a further 11 per cent in 2014. Recording a turnover just over £25 million for its financial year ending April 2015, this would have placed it as the seventh largest group in the UK window industry by Insight Data in its summer 2015 report. And with more than £1m investment going into its manufacturing facility this year alone, it is evident that Emplas Group is planning for the future. Chris Champion, Editor Glass News meets its Managing Director, Ryan Johnson, to find out what it means for its customers.

Emplas Group has seen impressive growth in recent years. What has driven that growth? Quality has always been the cornerstone of our business. Quality products, quality service and quality support is deep in our culture and it’s something we address every day at all levels. My promise is that it will always continue to drive us.

There is also a new milling facility for low aluminium thresholds and gaskets – this is unique to Emplas in the UK.

How important is technology to your growth strategy? It’s central to it. It has to be, for us or any business. Our investment in machinery is just a drop in the ocean compared to the investment we have made in the past two years.

Schirmer Saw Centre.

The Schirmer is important as it delivers a host of quality improvements in a number of key product features. For instance it automates our profile cutting and machining, with profile scanning technology introducing ‘pin prick’ accuracy to within 0.3mm. It also brings better accuracy and improved quality to straight and angled cuts; ‘V’ and ‘Y’ notching; drainage channels; night vents; screw location pip holes; pressure equalisation holes; window handle and lock routing and keep and hinge prep holes.

We introduced a new bar-code system in 2013, which tracks each product every step of the way through the manufacturing process. Following a two-year development programme, we have now moved this forward in partnership with Pilkington, so that the bar code system has been extended to sealed units. It’s simple but it delivers real benefits. When we place orders electronically with Pilkington, we generate a bar code in the file which means that we can scan in the sealed units on delivery so that they slip seamlessly into our manufacturing process. We can plan our own production and delivery schedules more efficiently, and at the same time make sure that those benefits are passed on to our customers.

With the growth you have experienced, is space now at a premium? We currently have a 50,000 sq ft site and have just put in for planning permission to increase it by more than a third. It’s a £1.2m investment. It will provide new factory floor space, walk-on loading bays and additional offices. We expect to start digging the footings this autumn.

We supply one of the industry’s most highly accredited ranges. We offer composite doors with Secured by Design as Standard. We also hold the PAS 24 Enhanced Security Kitemark for Windows and the PAS 24 Kitemark for Residential and Composite Doors. We have also have fully accredited quality management, and environmental and safety management systems and when you work to a process you drive higher and more consistent quality standards. That translates into the service that we offer to our customers.

I know there has been significant investment at Emplas – is that continuing? Yes, absolutely. Growth is very important because it allows us to invest. It’s allowing

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The factory floor.

September 2015 | www.glassnews.co.uk

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Gearing up for substantial growth is one thing but do you have the people with the experience to cope with a rapidly growing company such as yours? Our growth remains as much about people as product. We have a very good mixture of solid experience and youthful dynamism at board level. But where we are different is that our core management team is in its 30’s and 40’s and are still hungry for growth. We have a very good structure for the long term, as well as a training and development plan for our people across the whole business.

How does T&K fit in to your plans? Some may view it as a competitor to their own business… The whole point of T&K is that it gives us insight into the challenges and opportunities that our customers face and, through our direct experience, we can develop solutions that work for our customers. T&K only operates in Northamptonshire, so there isn’t an issue with our trade customers. We have seen some pretty impressive results and we share that learning with our customers. We know what sells, and we also understand exactly what our service and support offer needs to be to every Emplas trade customer. We have a direct understanding of the sector and it remains a central element of our support programme and is the foundation stone of the Emplas Installer Partnership.

So T&K is a central element of the Emplas Installer Partnership? Yes, absolutely. T&K has generated, on average, 42 leads each week for the last six months. We share how we do it with our customers as part of the course. We also provide the industry’s most comprehensive marketing support package.

Installer of the Year to T&K Home Improvements.

www.glassnews.co.uk | September 2015

GLASS NEWS INTERVIEW: EMPLAS

This includes the creation of websites, search engine optimisation and copywriting, plus dedicated marketing collateral including their own-branded protective tape, unique retail brochures and point of sale material, as well as a wide range of training courses. The Installer Partnership has delivered incredible growth for us and our customers. The insight that we get by running our own retail business is invaluable in supporting that, both now and in the future.

Has the growth of Emplas and the investment you continue to make, changed the way you do business? Digital tools have been a big part of our strategy for some time. For example our Customer Information Manual won the G14 Customer Care Initiative Award last year. It’s about giving our customers 24/7 access to everything about Emplas. The Customer Information Manual is a 530page online guide that gives our customers instant access to everything they need to know about our products, processes and procedures, all in a single online resource. Customers can download price lists, order forms and technical data plus so much more. We see the development of the Emplas Customer Portal as a key priority. Customers can already download their CE Certificates from the Portal, and will soon be able to download Order Acknowledgments, Delivery Notes and Invoices. Developed through T&K, we’re also nearing release of a new retail sales tool after two years’ R&D. This is just part of two unique and innovative software developments we intend to launch in the near future that have the potential to transform retail selling in the home.

Which brings us neatly to your plans, going forward. Can you share those with us? We have set Emplas a growth target of 30 per cent in 2015 and we’re on course to achieve

this. If we get to where we want to be in the future, then we’re going to need to continue to invest. Our focus is on consolidating the company’s continuing growth through new investment in our infrastructure, our people, in quality and our customer support programmes. We continued to invest throughout the recent downturn and we and our customers are now benefitting from that investment. The general election is behind us, the housing market remains strong, new housing starts are up, and consumer spending is forecast to be at

decent levels for the next few years. Emplas product development is strong and we will be launching a number of new, exciting products in the second half of 2015. Our priority is to grow but to do so alongside our customers. We see a growing number of opportunities and we are committed to ensuring that our customers are primed to take advantage of them.

READER ENQUIRY No: 0915/0159

Conservatory Installer of the Year presented to T&K Home Improvements.

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RECRUITMENT

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MRA Marketing expands Senior adds strength with 2 new Account Managers to its specification team Another two new starters join the MRA Marketing team. Charlotte Dixon and Laura Excell have been recently recruited as PR Account Managers and will be working alongside Director Lucia Di Stazio. “As our customers grow, so do we,” says Lucia, “In the last year we’ve worked with several significant new blue-chip clients including IKO, Alumasc, MIRA Showers, Colas, Polyframe, Brisant-Secure and more. Charlotte and Laura are the latest recruits in a planned expansion focusing on PR, Creative and Digital.” Lucia continues: “Charlotte joins MRA having developed and implemented innovative marketing strategies for some of the best-known FMCG brands in overseas markets, while Laura has strong experience

Charlotte Dixon (L) & Laura Excell (R) join the MRA team.

in advertising account management, with a passion for professional and creative writing.”

really ambitious goals to help companies grow in construction and home improvements.”

Charlotte adds: “It’s really exciting to have joined a successful and fastgrowing agency like MRA. I’m looking forward to working with the team on integrated campaigns with

If you’d like to join MRA, contact Lucia Di Stazio on 01453 521621 or lucia@mramarketing.com. READER ENQUIRY No: 0915/0160

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For print and online recruitment marketing and an effective media mix, email Christina for further details: christina@glassnews.co.uk 102

As part of the company’s ongoing commitment to meeting and exceeding the needs of its clients, leading fenestration designer and manufacturer Senior Architectural Systems has invested heavily in a new specification team and technical services department. Andrew Cooper has been appointed to the newly created role of national specification manager and will head up Senior’s new specification division with support from a team of architectural advisors operating on a regional level. The expansion of the specification team will provide support to architects, local authorities, specifying bodies and contractors, both regionally and nationally, and will also see Senior establish its first dedicated specification sales presence in central London. The launch of Senior’s new technical services department will offer main contractors a valuable resource in accessing product and performance information on the company’s

Senior Architectural System’s new specification team.

extensive range of window, doors and curtain walling systems. Senior’s existing technical sales teams is also set to benefit from the appointment of David Stephens, who brings with him a wealth of industry experience, gained from his previous role as sales manager with Acorn Aluminium Limited. As well as helping to strengthen relationships with Senior’s large client base, the company’s investment in its specification services will bring numerous benefits to its extensive network of installers and fabricators by providing greater opportunities. Senior’s sales director James Keeling-Heane commented: “This is an exciting period of expansion for the company and I am looking forward to working closely with the members of our new specification and technical sales teams to help build on Senior’s successful position in the fenestration market. The investments that we have made to our sales force,

“The expansion of the specification team will provide support to architects, local authorities, specifying bodies and contractors.” alongside the ongoing work we are doing to ensure our product range is fully BIM ready, will better enable us to offer our clients the most attentive and effective level of specification service.” Senior’s new specification team and technical services department will play a key role in supporting the launch of two of the company’s most innovative product developments – the new ultra low U-value PURe aluminium window and the thermally efficient SF52 curtain walling system. For more information about Senior, visit www. seniorarchitectural.co.uk. READER ENQUIRY No: 0915/0161

September 2015 | www.glassnews.co.uk

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Senior adds strength to its specification team As part of the company’s ongoing commitment to meeting and exceeding the needs of its clients, leading fenestration designer and manufacturer Senior Architectural Systems has invested heavily in a new specification team and technical services department. Andrew Cooper has been appointed to the newly created role of national specification manager and will head up Senior’s new specification division with support from a team of architectural advisors operating on a regional level. The expansion of the specification team will provide support to architects, local authorities, specifying bodies and contractors, both regionally and nationally, and will also see Senior establish its first dedicated specification sales presence in central London. The launch of Senior’s new technical services department will offer main contractors a valuable resource in accessing product and performance information on the company’s extensive range of window, doors and curtain walling systems. Senior’s existing technical sales teams is also set to benefit from the appointment of David Stephens, who brings with him a wealth of industry experience, gained from his previous role as sales manager with Acorn Aluminium Limited. As well as helping to strengthen relationships with Senior’s large client base, the company’s investment in its specification services will

Senior Architectural System’s new specification team.

Appointment of new team members at Bison reflect the company’s success

Phoenix Doors, one of the UK’s leading manufacturers of GRP composite doors and PVC panel doors has appointed Len Betts as Financial Controller.

Leading trade fabricator Bison Frames has just announced that Ian Hedley has joined the company as Production Manager. Mark Tetley, Bison’s Director, said, “We are delighted to welcome Ian to the team. He has a wealth of experience and is just the sort of skilled, innovative and enthusiastic person that’s the perfect fit for us.”

Senior’s sales director James Keeling-Heane commented: “This is an exciting period of expansion for the company and I am looking forward to working closely with the members of our new specification and technical sales teams to help build on Senior’s successful position in the fenestration market. The investments that we have made to our sales force, alongside the ongoing work we are doing to ensure our product range is fully BIM ready, will better enable us to offer our clients the most attentive and effective level of specification service.” Senior’s new specification team and technical services department will play a key role in supporting the launch of two of the company’s most innovative product developments – the new ultra low U-value PURe aluminium window and the thermally efficient SF52 curtain walling system. For more information about Senior, visit www.seniorarchitectural.co.uk. READER ENQUIRY No: 0915/0162

SAINT-GOBAIN GLASS STRENGTHENS TEAM WITH JAMES O’DONOGHUE IN THE SOUTH Saint-Gobain Glass UK has announced the appointment of James O’Donoghue as Regional Sales Manager for the South.

satisfaction is continually improved. With James on board, I’m confident we have the right candidate to achieve that.”

James is a well-known figure in the industry and brings with him many years of experience, most recently with Uniglass but also previously within SGG at Gibbs and Dandy Glass.

www.saint-gobain.com

He will report to Head of Sales, Richard Wall, who said of the appointment: “It’s great to have James on the team. It’s especially good news for our customers who, we know, will appreciate the level of attention and support that he is already well known and respected for.”

Len’s primary role is to implement new financial reporting structures at the Cambridgeshire-based firm in line with those of its parent company, the MASCO UK Window Group. Bringing broad experience to his role, Len has worked in a number of diverse manufacturing sectors, including architectural windows. He said of his appointment: “Phoenix has a strong and committed team, which was a key attraction for me to join the company. Plus, as a growing and successful business, it has a requirement for new accounting systems to be put in place, which is what I enjoy doing.” Haydon Statham, Phoenix Doors’ Sales Director commented: “2015 has certainly been a busy year for us as the introduction of new products, such as Meridian, our new doublerebated premium composite door range, continues to drive growth. Len’s expertise and efficiency is already having a beneficial impact as we integrate our operations further within the Group.”

James replied: “I am delighted to have joined the Saint Gobain team. I have always been very passionate about customer service, new and innovative products, continuous improvement and the glass business in general, so there is certainly a good fit with Saint-Gobain Glass.”

www.glassnews.co.uk | September 2015

Phoenix Doors appoints new Financial Controller

bring numerous benefits to its extensive network of installers and fabricators by providing greater opportunities.

NEW APPOINTMENT

Sales & Marketing Director, Andy Hyde, added: “James’ remit will be to continue to build strong relationships, with both existing and new customers and ensure customer

NEW APPOINTMENT

For more information, please call Phoenix Doors on 01487 740469, email info@ phoenixdoorpanels.co.uk or visit the website at www.phoenixdoorpanels.co.uk. READER ENQUIRY No: 0915/0163

READER ENQUIRY No: 0915/0164

In a further personnel update Bison has announced that Gavin Turner has been promoted to Works Manager. Mark said, “We believe in rewarding excellence. Gavin is a key member of our team and his expertise and knowledge of our processes will be invaluable going forward.” The appointment and promotion reflect a company that has seen strong growth in recent months, a trend that looks set to continue. Alongside its core range of windows, doors and conservatories, the company is home to the innovative Genesis product range that has taken the industry by storm. The Genesis Vertical Slider is the most authentic VS on the market and is ending the belief that PVCu and Grade II don’t go. The Genesis Flush Sash is doing the same when it comes to replacing early nineteenth century casement windows while the Genesis Fold and Slide bi-folding door is a stunning alternative to French or patio doors and offers best-in-class security and design. Mark promises that the range is set to grow, with further products due to be unveiled soon. So it looks like Ian Hedley and Gavin Turner are going to be involved with an exciting time in Bison’s development. And it probably won’t be long before Bison has reason to celebrate another period of growth! Tel: 0800 138 3838 - www.bisonframes.co.uk READER ENQUIRY No: 0915/0165

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RECRUITMENT

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NEW APPOINTMENT

NEW KEY ACCOUNTS MANAGER AT MILA

GLAZERITE STRENGTHENS SALES AND MARKETING WITH PETER & MICHELLE Trade fabricator Glazerite Windows Ltd has further strengthened its sales and marketing team with the creation of two new positions, of Regional Sales Manager and Marketing Manager. The role of Regional Sales Manager goes to Peter Davies whose job is predominantly to support existing installer partners to grow their businesses and ensure they have the right tools and backing to achieve that growth. Glazerite Director Jason Thompson said the company spent a long time searching for the right person to take the long-term view of its objectives: “We were looking for someone who wants to work with and support our

customers for years to come and we believe we have found the right person in Peter.” Peter has extensive industry experience, most recently with Synseal. Michelle Wright joins as Marketing Manager. With 13 years marketing experience in the construction industry, Michelle will help the fabricator to develop and differentiate its market position to its customers in all sectors of the industry. Jason added: “Michelle’s role is not just about the Glazerite brand but about developing and building the brands of all our installer partners to enable them to present themselves in a professional manner to their customers.”

Glazerite is VEKA’s largest trade fabricator in the UK as well as a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk

READER ENQUIRY No: 0915/0166

NEW APPOINTMENT

Following a career in the window industry spanning 14 years Gorner left to pursue a senior role in another sector and returns after a two-year sojourn. He joins Managing Director of Epwin Window Systems Clare O’Hara in what she describes as ‘a real coup for us and our customers.’ Wolfgang will have responsibility for overseeing the sales and marketing of the key systems brands of Profile 22, Spectus and Swish, which between them command more than 16% of the UK systems market, with strong penetration of all key sectors. It is the most senior appointment made by Clare and signals, she says, extraordinary commitment to achieve some extraordinary goals: “We have ambitious plans for each of our brands and

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“I am really excited about returning to the window business. It has provided me with the ideal opportunity to rejoin a market that I

Already, Julie has been working with Senior Aluminium to deliver bespoke hardware for their new PURe system and has helped them to secure a year-long exclusivity from Mila on a new satin nickel hardware finish. Working across the country, Julie is also responsible for tracking market and customer trends and communicating these to Mila so that it can be responsive to changing demand. She is also targeting potential new business across the trade and retail sectors from customers who want to benefit from Mila’s award winning products and customer service.

IT solution. As well as enabling her to have all the technical information she needs to hand, the tablet is also providing virtually instant, live stock updates and customer database information, and giving Julie a customer friendly way of delivering presentations. Julie is already a familiar face to Mila customers in the Yorkshire and Lincolnshire areas, having been the area sales manager there since 2013. She has been promoted to the Key Accounts Manager position in recognition of her success in this role and in line with Mila’s policy of recognising and rewarding talent. www.mila.co.uk READER ENQUIRY No: 0915/0168

NEW APPOINTMENT

we need the best people in the business to achieve them. Wolfgang remains one of the best known and most popular names in the business and brings with him huge experience and proven leadership. I am delighted that he is joining us at Epwin. Our customers can take his appointment as further evidence of our commitment to them.” Wolfgang Gorner added: “When I was approached by Epwin and heard what they had to say about the investment and plans for the future I could not resist the opportunity to join the company. Epwin and its associated brands have always been a major force within the industry. Having seen the plans the clear goal is to make Epwin the number one choice for UK and Irish fabricators and installers and I am delighted to join Clare and the team to help make this a reality.

Julie’s role includes identifying opportunities for customers to target new business using Mila products, and liaising with Mila’s technical and product design teams to develop bespoke products and enhancements which could benefit these customers.

Julie is committed to increasing efficiency and as such has become one of the first members of the Mila sales team to start using a new tablet based

WOLFGANG GORNER JOINS EPWIN WINDOW SYSTEMS Wolfgang Gorner, one of the window, door and conservatory industry’s most experienced and respected executives, has joined Epwin Window Systems as Sales Director.

Julie Holmes is the new Key Accounts Manager at Mila, working directly with nominated customers to help them get the most from Mila’s range of standard and bespoke hardware.

Selecting Selecta was Simple for Simon!

have long been passionate about. I’m am also delighted to be joining a Group that is British financed and controlled, in an industry dominated by overseas parents. There is real investment being made both in new products and new technologies, the most ambitious from any extruder for many years and beginning in September my intention is to get around to our customers as soon as possible to tell them about these extraordinary plans.” Further information may be found at: www.epwin.co.uk. READER ENQUIRY No: 0915/0167

Selecta have continued their recent recruitment drive with the appointment of Simon Packwood as their new Commercial Sales Manager for Composite Doors.

was excited by Selecta’s investment and vision for composite door growth within the Commercial market. I’m looking forward to developing the Commercial business, using and building on Selecta’s strengths of a quality product, backed by excellent customer support and service.” Mark Richmond, Sales & Marketing Director of

Selecta, added “Simons vast experience within this business sector will certainly aid the growth of the company in this area.” “We firmly believe that we have the right product, the right vision and of course the right man in Simon to make this a success.” READER ENQUIRY No: 0915/0169

Simon will be based at the Birmingham businesses headquarters in a completely new role which is aimed at introducing the Selecta Specialist Doors range of composite doors to local authorities, housing associations and within commercial developments. Simon has a wealth of experience within this area having previously worked at Permadoor for 11 years. Simon commented, “I

September 2015 | www.glassnews.co.uk

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Paul Lindsay, Director, Chase Taylor Recruitment and Chase Taylor Installation Resourcing Paul Lindsay is an experienced industry professional with a distinctly ‘can do’ attitude and a life long staunch ‘jambo’, Hearts fan. He’s got a dual role as director of fenestration recruitment specialists Chase Taylor Recruitment and sister company Chase Taylor Installation Resourcing.

It’s all about you Where you were born and live, currently… I was born in Chapelton in South Lanarkshire and since then I have moved house ten times and even built my own home, yet for the last 10 years I’ve lived happily in Leamington Spa.

Your education and the subject or activity in which you excelled… I was happy to leave school as soon as I could to get working, although I have always enjoyed sport. I went to both Prestonpans Primary School and Preston Lodge High School.

Your favourite sports or interests… I’ve always been an avid sports fan and played football for both Longniddry FC and MacMerry FC in the amateur leagues in Scotland. I’ve also been a Hearts fan or ‘jambo’ as we are affectionately known for many years and up until recently was a season ticket holder, probably with the longest round trip to the ground. I’m now a member of Leamington Rugby Football Club where my son plays and I still follow my beloved Scotland in the 6 nations. My body clock is accustomed to waking up at 5:30am so I

and your future

either go for a walk or run for several miles each day and I find it a great way to prepare the mind for the day.

Your biggest regret in life…

What you would like to do if you weren’t in the industry…

To be fair I have no regrets in life and rarely look back on things. You can only influence the future…

Someone or something that inspires you… It maybe a cliché but Richard Branson has always been a source of inspiration for me right from the time he launched his record label in the early 1970’s and the promotion of Tubular Bells by Mike Oldfield. He’s been able to extend the Virgin brand into trains, holidays and even cola. I was also privy to seeing Gavin Hastings win the Grand Slam in 1990 at Murrayfield and that takes some beating in terms of achievement, not to mention atmosphere.

The temptation you can’t resist… A glass of good red wine, preferably a spicy Australian Shiraz for example. Thankfully my weight has stayed the same for the last 30 years so I’m not too worried about the implications of food and wine on the body, as the morning walks and runs also take care of this.

your career When and how you joined this industry… I’ve been in the industry for 25 years from when I joined Fios as a trade salesman for Eastern Scotland, which was part of Thurdur Bardex, latterly HW Systems, before the varying brands were eventually swallowed up by the Epwin Group, under the Spectus brand. I’ve also worked at Synseal, ironically twice and started off there selling trade frames under Gary Dutton, before moving into profile sales in their early days. Subsequently I’ve also worked for Spectus and LB Plastics. One of my bigger roles was at Epwin Group when I was promoted to the role of Divisional Commercial Director, having successfully launched the Swish Twentyfour-seven system and helped create

a brand identity equally at home in the consumer and trade markets. Today I’m involved in Chase Taylor that is growing strongly as companies seek additional staff, while candidates look to better their career. We are always on the lookout for good candidates. Chase Taylor Installation Resourcing has also been created to help clients resource installers for the domestic and commercial market.

The job you do in 25 words… It’s an all encompassing role that involves the development of the two Chase Taylor businesses.

Your greatest achievement… I have to look back at the days at the Epwin Group and Swish. I had the responsibility to integrate the customer base of HIS into Swish, then lead a substantial investment plan,

in what is now known as the Twentyfour-seven system, into the market within an incredibly short lead time. In year 1, we quickly generated momentum and growth in the industry. The loyalty and commitment from both customers and staff was quite simply, extraordinary.

The mistake you’d like to correct… I rarely look back in life and so I can’t seem to think of any mistake I’d like to correct. We make decisions and we learn from them good or bad.

The talent that you’d like to enhance… I’d like to be able to run each and every day, but in the real world this isn’t always possible. Of recent years I have a desire to take flying lessons with a view of achieve my pilot’s license.

I find it difficult at the best of times to look outside this industry, but new technologies and renewables would interest me. Solar PV, wind farms, ground source heat pumps etc. are all needed for the future of our planet and their take up is right at the early stages of the adoption curve, unlike PVCu windows and doors.

A particular ambition… I’d love the opportunity to build another house again. I’ve done it before and felt a great sense of achievement, but with so many good contacts in the industry and wider construction sector, then maybe I could pull in a few favours!

The way you want to be remembered… I’d like to think of myself as someone who is driven, genuine, that can see a good opportunity and has the courage and ability to deliver projects outside of my typical comfort zone.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 106

September 2015 | www.glassnews.co.uk

Connaught have been fabricating the Ultraframe system for over 15 years. That’s why we’re:

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September 2015 | www.glassnews.co.uk

CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

FARMAGEDDON Deceuninck/ SUCCESS FOR VBH Golf Day FRAMEXPRESS above Par

MORLEY GLASS “DECLARES” SUPPORT FOR LOCAL CRICKET CLUB Integral blind manufacturer Morley Glass & Glazing is sponsoring a Yorkshire cricket club, whose former players include England team legends Sir Len Hutton and Ray Illingworth.

PVCu systems innovator Deceuninck, supported by hardware partner VBH, recently hosted its customer golf day at the prestigious Woburn Golf Club.

Pudsey St Lawrence was formed in 1845 and plays in the Bradford Cricket League. The club fields four senior teams in addition to the first team and four junior teams. It also provides coaching for both boys and girls from age seven upwards.

Billed as the Deceuninck Championship Golf Experience, around 90 of the industry’s keenest golfers arrived for breakfast and a spot of driving and putting practice before setting off to the four corners of the Duke’s course for a shotgun start.

One of the frameXpress team pitted himself against some extremely tough farm terrain to raise awareness and funds for Parkinsons UK. Jason Cartwright, who works as a supervisor at the company, launched himself on this hardcore mud run to raise funds for the charity which is close to his heart. Along with three close friends, the team hit the Farmaggeddon track and ran a 10k race where they had to tackle both manmade and natural obstacles placed throughout woodland, farm tracks and grassland. The courses are designed to give participants the ultimate in running experiences by physically challenging them to the maximum. The four strong team successfully completed the race and in the process raised £432 for the Parkinson UK cause, which included sponsorship from members of the frameXpress team. Jason commented, “The run is extreme and is physically exhausting but the fact that you are doing this for a good cause, such as Parkinsons UK, drives you on to finish. The reason we were so determined to push on and guarantee to raise funds for the charity is that is so important to me. Sadly, my aunt died from this debilitating disease and a number of other close members of my family have been diagnosed with it. It was worth every exhausting moment and it is extremely rewarding to have achieved such a great result on the day and in the process helped to raise awareness.”

“The run is extreme and is physically exhausting but the fact that you are doing this for a good cause, such as Parkinsons UK, drives you on to finish.” READER ENQUIRY No: 0915/0172

www.glassnews.co.uk | September 2015

On a warm July day the golfers found the beautiful but narrow pine, chestnut and silver birch lined fairways to be a real challenge. The popular opinion of the golfers as they hit the 19th hole was that it was a real privilege to play Woburn, but some of their golf didn’t always match the setting! We’re sure most players were simply being modest but the fact that the club had been used for British Open qualifying just a couple of weeks before is proof of the testing nature of this par 72 course. After a sumptuous three course dinner, a raffle and auction were held to raise much needed funds for the GM Fundraising charity, which does excellent work in supporting Hope House Children’s Hospices. Raffle prizes included an array of golf clothing and equipment donated by Deceuninck and a pair of Club Wembley

tickets to August’s Community Shield football match donated by VBH. Woburn Golf Club themselves donated a golf package for rounds on all three of its courses. This very special prize was auctioned off and raised almost £1000 for the charity.

Ian Short, managing director at Morley Glass & Glazing said: “We’re keen to support young talent within our business and our local community, so we were only too pleased to sponsor this historic club. They give young people a chance to enjoy sport, keep fit and active and they nurture the talent of tomorrow.” Find out more about Morley Glass & Glazing at www.morleyglass.co.uk.

All in all a great day was had by all involved, and our big hearted industry proved again that relationships can be built and cemented whilst having a great time and helping out some very worthwhile causes. More on Deceuninck, VBH and GM Fundraising can be found at www. deceuninck.com/uk, www.vbhgb.com and www.gmfundraising.co.uk respectively. READER ENQUIRY No: 0915/00173

READER ENQUIRY No: 0915/0174

REHAU’S REDKITE TEAM JUMPS FOR CHARITY REHAU’s team of ‘Redkite’ charity fundraisers finally lived up to their name on 1 August when they successfully completed a series of tandem skydives – jumping at 15,000 feet from a plane flying over Honiton in Devon. The team of nine, which included four from REHAU’s window division, have already

raised more than £5,000 for the Prostate Cancer charity and are appealing for last minute sponsorship via the website at: www. justgiving.com/rehau-Limited 15,000 feet is the highest that civilians can jump from without needing oxygen so the team – all bar one of whom were first time skydivers - had plenty of time during the descent to pose for photographs and even a video which is now available on YouTube. REHAU’s Marketing Communications Manager Irene Smith, who jumped alongside Communications Coordinator Faye Tompkins, Marketing and Technical Director Gareth Jones and Applications Engineer

Edward Kodia, said: “We thought it would be a once in a lifetime experience but in fact we all enjoyed it so much, we’re already planning how we might do it all again next year raising funds for another charity like Prostate Cancer, which is close to everyone’s hearts.” The REHAU Redkite team was originally scheduled to jump in June as part of a world record attempt but bad weather intervened and the team had to make their own arrangements to ensure that the jump took place. Irene added: “We had so much amazing support from friends, colleagues and the industry - especially customers - that we couldn’t let them down. We’re really grateful for every penny we received in sponsorship and want to say a huge thank you to everyone who made the jump such a success.” READER ENQUIRY No: 0915/0175

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CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

FRAMEXPRESS SUPPORTS ITS MUDDY BUDDIES Senior management at framexpress always try to support staff wherever possible and this year has been no exception. When Customer Care Co-Ordinator, Hannah Griffin declared she was running in the Race For Life with a number of close friends, the company quickly offered to sponsor her. The 5k charity race involved running a muddy course, where women of any ability could climb, jog and walk their way through a variety of obstacles. There were numerous hurdles to scale around the course including giant inflatables, as well as muddy tunnels to crawl through and a scramble net to climb over. Hannah also took part in the race last year and combined this with a mini festival at

PDS successfully complete Granfondo Stelvio Santini to raise £11,140 for Springhill Hospice her mother’s pub with all funds going to the cancer charity. Hannah comments, “I think charities like this are important as everyone knows someone that has had a family member or friend go through the trauma cancer brings. A couple of my family members have had cancer and survived which is down to the research these charities do. We are hoping to do this again next year as it was such a great success.” The “Muddy Buddies” ran the Race for Life on May 2nd at Weston Park, Staffordshire and together raised a total of £680 towards Cancer Research. READER ENQUIRY No: 0915/0176

Lucky number 7 Sliders UK has announced its sponsorship of British Superbike championship contender, David Haire. As main sponsor of Haire’s Ducati 119r Panigale for the 2015 season, Sliders UK’s brand will grace some of Britain’s most famous circuits including Brands Hatch, Silverston and Donnington Park. The championship also takes in the 100,000 capacity TT Assen circuit, the Dutch ‘cathedral’ of motorcycle racing. With a 1200cc V-twin engine and reaching a top speed of 200mph, it makes Haire’s Sliders UK Ducati, the ‘fastest moving brand’ in the window industry. Mike Spain, Director, Sliders UK, said: “David is an exceptionally exciting young rider. I’m a superbike enthusiast I was lucky enough to meet him at the Isle of Mann TT in 2014. “He was looking for sponsorship for the 2015 season and it seemed a fantastic opportunity for us to get our brand out there in one of the World’s leading motorcycle championships.” The 12 stage 2015 British Superbike Championship season began at Donnington Park in April and will culminate in a race at Brands Hatch on October 18. Former Adelaide Masters Supersport champion and reigning Enkalon trophy winner, the Northern Irish racer, said that he

was delighted to have formed a partnership with Sliders UK. He said: “The link with such a well-respected company on the mainland has been fantastic. The partnership with Sliders UK has been a perfect opportunity to build my racing career but also for Sliders UK to establish its brand in the Superbike arena.” With costs running at £2,000 per race and £30,000 per year, Haire said that sponsorship played a critical part in the success of the racing season. Haire continued: “Sponsorship is hugely important factor. I simply couldn’t afford to race without it which is why I am so grateful for all the help and support Mike and Sliders UK have offered.” He started racing in 2005/2006 and was crowned the fastest newcomer in the 2013 international nw200 races in the highly competitive Supersport class finishing inside the top10. Sliders UK manufacturers a comprehensive range of inline-sliding, bi-fold and composite doors in PVC-U and aluminium. This includes its Ultimate Range of Secured by Design and PAS24:2012 products, becoming the first patio door manufacturer to fabricate an SBD accredited door in 2008.

On Sunday 7th June, Directors of PDSThe UK Door And Window Company, successfully completed the Granfondo Stelvio Santini, a 151.3km cycling challenge in Northern Italy and raised an outstanding £11,140 for Springhill Hospice. It seemed the early morning training sessions and long weekend cycles over the past months have really paid off for Tim Fairley and Pat Rice who were pleased to have completed the Granfondo Challenge on Sunday. As if completing the cycle itself wasn’t a big enough achievement the pair also raised a staggering £11,140 for Springhill Hospice. They relied on suppliers, colleagues, friends and family to get behind them in the demanding challenge and people’s support was overwhelming. Relieved to have completed challenge they had been anticipating for the past 8 months, the pair took to twitter to announce their achievement; but not before appreciating the breath-taking views at the top of the Stelvio, and catching a snap of Springhill Hospice mascot ‘Springy’ who accompanied them on their excursion. Although they successfully completed the cycle in an excellent time they weren’t afraid to admit they found it a challenge. PDS Managing Director Tim Fairley commented “Done. Hardest day of my life” and accompanied the tweet with an image of himself amongst the beautiful peaks of the Eastern Alps. PDS Commercial Director Pat Rice commented “Long hot day in the saddle, but job done now. The thought of the money and not letting you guys down kept us going” tagging PDS and Springhill Hospice in their tweets. PDS have been big supporters of Springhill Hospice in the past and the hospice were thrilled with the amount raised. Springhill Hospice spokesperson commented “from the Santa Dash to Business Buddies, Go Green and now this amazing cycle ride, your fundraising is just phenomenal… We are honoured to have your support.”

Email: sales@sliders-uk.com or visit: www.sliders-uk.com. READER ENQUIRY No: 0915/0177

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READER ENQUIRY No: 0915/0178

MORLEY GLASS MAKES A PACT FOR CHARITY Uni-Blinds® integral blind manufacturer Morley Glass & Glazing is sponsoring the PACT Charity Two Day Harness Racing Extravaganza, which takes place on15th and 16th August in York. Parents’ Association of Children with Tumours and Leukaemia (PACT) is a charity that raises money to support families whose children have cancer. PACT provides trips and treats, including holidays in its two caravans and accommodation at Pact House which is its home from home accommodation where families can stay whilst children are receiving treatment. Champion jump jockey AP McCoy is guest of honour at the Harness Racing event, which is also being supported by Eddie Stobart Group. Ian Short, managing director of Morley Glass & Glazing said: “PACT is an invaluable source of both practical and emotional support for children with cancer and their families. The Harness Racing weekend is a fun and exciting fundraising event which we are really pleased to support. “PACT was formed in 1977 by eight parents. At that time a child with cancer had a 55% chance of being alive 10 years after diagnosis. Today that chance has improved to more than 75%. “This is a fantastic step forward but there is still so much more that can be done –and that requires ongoing fund raising and investment.” For more information about PACT visit www.pactfriends.co.uk. For more information about Morley Glass & Glazing visit www.morleyglass.co.uk.

“PACT is an invaluable source of both practical and emotional support for children with cancer and their families. The Harness Racing weekend is a fun and exciting fundraising event which we are really pleased to support.” READER ENQUIRY No: 0915/0179

September 2015 | www.glassnews.co.uk

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MG Windows’ Director Mark goes through

ups & downs in the name of charity!

June 19th saw Mark Russell, Co-Director at Northampton’s MG Window Systems complete the gruelling National Three Peaks Challenge, climbing England, Scotland and Wales’ three highest mountains within 24 hours, to raise funds for charity. MG Windows is a member of both the VEKA Approved Installer Scheme and the glazing industry’s leading installer support organisation, Network VEKA, which – along with many others – sponsored Mark in his quest, raising a total of more than £1,500. Mark explained: “The funds will be split between Cancer Research and the Old Northamptonians RFC Benevolent Fund – a charity set up to support those who require financial assistance to partake in rugby, whether it be for kit, fees, rehabilitation from injury; you name it!

Each year, club members undertake a Chairman’s Challenge as part of our fundraising activities and, this year, the Three Peaks Challenge was put forward. Together, we raised more than £12,000 for the fund. “I was thrilled to receive so much support for the challenge! Besides sponsorship, Network VEKA donated a specially made t-shirt for the journey which, as you can see from the photo, was perfect attire for the weather conditions! It’s great that they support companies with more than just their business – it really adds to a community feel within the organisation, where everybody wants their peers to succeed.” Colin Torley, Sales and Marketing Director for The VEKA UK Group added: “Many congratulations to Mark on completing the National Three Peaks – it’s an unforgiving

challenge and, so, really says something for his dedication to the worthy causes he supported. The VEKA UK Group is honoured to have been able to offer its backing, and Mark should be incredibly proud of his achievement.”

The one-stop place for all your industry suppliers... Marketing & Design

To find out more about the charities Mark supported visit www. cancerresearchuk.org and the Old Northamptonians RFC Benevolent Fund online, (http:// uk.virginmoneygiving. com/charity-web/charity/ finalCharityHomepage.acti on?uniqueVmgCharityUrl= OldNorthamptoniansRFCB enevolentFund). READER ENQUIRY No: 0915/0180

Endurance® Doors employee completes

epic ride from Paris to London

Endurance® Doors Product Development and Technical employee Gavin Steeper has successfully completed a gruelling 330 mile cycle ride from London to Paris in order to raise almost £4,000 for Sheffield Children’s Hospital. Inspired by the treatment his niece Ebony received for stage four neuroblastoma (a very aggressive form of childhood cancer) at the age of three Gavin decided that he wanted to contribute something back to the hospital. Following months of training, on Wednesday 22 July Gavin and his partner Clare set of in a group of almost 400 cyclists from Bexleyheath in London. Over the next four days the pair rode an average of 80 miles a day through hilly terrain, ascending close to 4,000 metres – almost half the height of Mount Everest – along the way. Gavin and Clare found it hard going with seemingly endless roads and hills stretching into the distance but they

dug deep into their reserves of endurance and finally entered Paris on Saturday afternoon. As Gavin explained however, that wasn’t quite the end of the challenge. “As we entered Paris” said Gavin, “one of the organisers started to explain the best way to circumnavigate the infamous Arc De Triomphe roundabout in Paris. He told us just to make a straight line for the centre then to do the same when we saw our exit or traffic coming onto the roundabout would just cut us up”. Needless to say Gavin and Clare made it around the famous landmark and were able to take a well-earned rest when they reached the finish line at around 5 pm. The next day some of the other riders took the opportunity to watch Chris Froome take his historic Tour de France victory, but Gavin decided against it. “After all that cycling the last thing I wanted to do was watch more – I was busy healing my wounds in the pub!”

www.glassnews.co.uk | September 2015

0915/0182

All at Endurance® Doors are extremely proud of Gavin’s efforts. Managing Director Stephen Nadin said “we all knew that Gavin would be able to do it and we are extremely pleased to have him back safe and sound. The amount that he has raised for Sheffield Children’s Hospital is absolutely phenomenal and we feel honoured to call him part of our team.” You can find out more about the great work that Sheffield Children’s Hospital do at http://www.sheffieldchildrens. nhs.uk/ and you can find out more about Endurance® Doors at endurancedoors.co.uk. At the time of writing Clare and Gavin’s Justgiving page is still taking donations; if you wish to contribute please visit https://www.justgiving. com/Clare-n-Gav/ READER ENQUIRY No: 0915/0181

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Useful Numbers British Plastics Federation (BPF) Tel: 0207 457 5000

Glass & Glazing Federation (GGF) Tel: 0207 939 9101

British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001

GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033

BSI – Assessment & Certification Tel: 0845 080 9000

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000 Council for Aluminium in Building (CAB) Tel: 01453 828851 Dekura Tel: 01952 201631 Door & Hardware Federation (DHF) Tel: 01827 52337 Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975 Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936

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Proskills – Head Office Tel: 01235 833844 Proskills – Glass & Related Industries Neil Robinson – Tel: 07917 015 322 Recovinyl (via Axion Consulting) Tel: 0161 355 7618 The Glazing Ombudsman (TGO) Tel: 020 7397 7200 UK Green Building Council Tel: 0207 580 0623 Veka Recycling Tel: 01322 38721 Waste & Resources Action Programme (WRAP) Tel: 01295 819 900 Wood Window Alliance (WWA) Tel: 0844 209 261

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