Glass News March 2016

GGF WELCOMES NEW IG Glass News March16 Earpiece AW.indd 1

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At the biennial event, in front of 100 guests made up of GGF Members, industry dignitaries and GGF Group employees, Giles Willson, GGF Managing Director presented an overview of the GGF infrastructure and some history of the GGF Presidency before introducing Brian Baker, GGF Immediate Past President, who then welcomed Andrew as the new President of the GGF. On becoming GGF President, Andrew commented, “I am pleased to accept the role of President of the GGF. It’s been an organization that I have always fully supported since I joined as a Member over six years ago. It’s both an honour and privilege and I will be doing my best to help

IS !!

TH NTH MO

The Glass and Glazing Federation welcomed its new President, Andrew Glover, Managing Director of West Yorkshire Windows at the President’s Reception in Southwark, London on 18th February.

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FIT SHOW PREVIEW

Nigel Rees, GGF Group Chief Executive added, “We are delighted Andrew is now President and he follows in a long line of very committed and exemplary GGF Presidents. In the last two years, our immediate past President Brian Baker helped steer the GGF through tough times and his input was considerable on many fronts.

Andrew has a hard act to follow but I am more than confident he can help the GGF move forward.”

Giles Willson, GGF Managing Director

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commented, “I am looking forward to working with Andrew over the next few years. There are some testing times ahead with our political campaigning and forthcoming legislation.

However, there’s also some very exciting times coming up with the GGF’s 40th anniversary celebrations next year and in the summer this year, the GGF is moving to a new building with state of the art meeting facilities. As President, I am sure Andrew will contribute a lot to these major projects and many more.”

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IN 2014, 35% OF THE 5,869 VISITORS CAME PURELY TO SEE NEW PRODUCTS AND EQUIPMENT Now we continue to be the primary focus for the UK window, door and conservatory industry.

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“It’s both an honour and privilege and I will be doing my best to help our Members over the next two years.” our Members over the next two years.”

Issue 60 March 2016

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MARCH 2016

The UK’s Leading Glass & Glazing Newspaper February 2016 crossword solution:

Branding is for the brave...

4

and those with deep pockets!

Having suffered a low response to my Voice of the Industry question on Europe, I’m happy to say this month’s question on the FIT Show has been met with vastly more enthusiasm!

The basic question of why anyone should choose to visit one stand more than another seems to have stimulated those, with a marketing bent, to join in what has become a bit of a FIT Show Preview.

On another subject altogether, I’ve always been intrigued by the whole issue of branding and we all know of instances where companies, organisations or even government departments, have spent vast sums with agencies on branding, or rebranding, of some description. Each time a prominent name is involved, usually a public body of some sort, the national papers are full of stories of the cost associated with coming up with some device or logo that has cost a fortune….and may not be that good!

What has prompted me to bring branding into my monthly rant is a press release from FENSA about the Free FENSA Window and Doorset Energy Ratings, launched on January 1st 2016. This initiative has, it is claimed, prompted wide spread enthusiasm for the scheme which includes the installer being able to issue an energy rating sticker with their name on it. The details of the scheme can be read in the FENSA release printed in this issue of Glass News but, basically, to opt in the installer must have windows or doors manufactured by a BFRC registered fabricator.

Energy ratings are certainly a good marketing tool and it is said that these ratings will be marketed by FENSA “heavily at consumers in the second half of 2016 to raise awareness and drive consumer demand.” Certainly something to applaud, although how widely this initiative can be marketed to consumers, remains to be seen, knowing the cost of consumer promotion and advertising. Make no mistake, I wish them well and don’t wish to disparage FENSA’s efforts at all….but it brings me back to this whole branding question.

I have never known an industry in which so many parts of the supply chain would love to get their own brand known to the consumer. Equally, I have never known an industry where contact with the buying public is largely in the hands of one single part, the installer. Having worked, for the vast majority of my career, in an industry that relied on the ‘manufacturer’ advertising their wares to the general public, I know full well the costs associated with nationwide consumer advertising. The times I have heard it said

www.glassnews.co.uk | March 2016

CONTENTS Trade News

28 FIT Show 2016 Preview

CONTACT DETAILS

40 Voice Of The Industry 48 Glass 54 Windows

how spending £250,000 or £500,000 will increase consumer awareness. In your dreams! Start talking £millions in print, newspaper and magazine advertising, and television campaigns….not forgetting 48 sheet and super sheet billboard advertising, plus anything else you’d like to throw in like social media. And it’s important not to forget the creative and production costs.

Publisher & Owner: Christina Shaw 12 Sunderland Street, Tickhill, Doncaster, DN11 9QJ M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk

56 Legal Eagel 58 Doors

‘TIME OUT’Winners – FEBRUARY! Crossword: Brian McMahon, Co. Antrim Eye Spy: Ellen Robinson, Plasglaze, Paignton

Whether we’re talking windows, doors, glass or hardware, the main contact with the public is the installer. It’s the name of the installer that the homeowner knows when you ask what windows they’ve had installed. Take doors as an example. The supply chain could be a manufacturer, a distributor, fabricators and then installers. In many cases, all of those within the chain would like their name…their brand….to be a household name, so that the householder would ask for their product by name. “I want a Bloggs door and I’ll accept no substitute” says the householder. Bliss! The only problem is that everyone in that supply chain would like the name on the lips of the householder to be that of their own company.

Few companies would happily ditch their own name for that of their supplier and, back to branding, who can claim to have the name that trips off the tongue of the householder such that others in the supply chain would be happy to hitch their wagons to that star?

Spot The Difference: C. Allen, Carlisle

70 Face To Face 71 A Year Of Improvement 72 Hardware

Advertising Enquiries: Christina Shaw M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk

78 Tech Talk 80 Face To Face 82 Glass News Interview: Edgetech

Editor: Chris Champion T: 07850 267223 E: chris@glassnews.co.uk

84 Colour

Sudoku: Prize Sudoku - Kelly Sheridan, Nottingham Congratulations to all our winners! Good Luck in this months Time Out pages!

84 Case Study 86 Trade Counter News

Sales: Kathy Leeming T: 01405 947279 E: cathy@glassnews.co.uk

88 Fensterbau Preview 89 Face To Face 90 Careers

95 Find A Supplier

Trade Counter Distribution Department: Roz Worgan E: roz@glassnews.co.uk

glassnews™ is a registered Trademark.

Graphic Design: E: kate@glassnews.co.uk

94 Time Out! 95 Aluminium @GlassnewsMag

The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information Christina Shaw throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility. /GlassNews Glass News FC QTR PG advert - FIT show promo copy.pdf 1 The paper we use is 100% recycled.

Before I’m rightly criticised for forgetting that we have household names within our industry, vertically integrated companies have the best chance of achieving that enviable ‘brand’ status. There are, of course, others too. Notably, names in hardware, and perhaps two or three system companies may have names that are recognized by the public. The fact is that we have a supply chain, and way to market, that differs from many other industry models. Can we, or do we, want to change that? I’m always interested to know your thoughts…

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Please recycle this newspaper so we can continue to use recycling in our effort to help 11/02/2016 15:49 the environment.

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FITSHOW 2016 DEFINING THE INDUSTRY

3

TRADE NEWS “As the GGF Group grows, I’ll also be looking for opportunities to increase and improve the benefits and services for our Members. I am looking forward to helping the GGF, its Members and the industry during my tenure as President.”

Continued from page 1...

Immediate Past President, Brian Baker of Glassolutions said, “I wish Andrew all the very best in his new role. I have no doubt his industry knowledge and passion for the GGF will drive the Federation through the challenges facing companies in our industry.”

The UK’s Leading Glass & Glazing Newspaper

FRAMEXPRESS BRIGHTENS UP NEW EXTENSION IN KENT For a luxury home located in the Kent countryside, the highest performance windows and doors were specified. The private house had a north facing aspect with a large patio area that was greatly under used.

The homeowners wished to adapt the space as part of a major renovation programme which included the replacement of all windows and doors.

FrameXpress was contracted to supply all products to the highest specification within a tight

schedule to meet the demands of the property owners.

A variety of styles and colours were incorporated in both pvc-u and aluminium products. Large shaped units were produced to make optimum use light as well as casement windows and doors all of which were manufactured in Rosewood foil to complement the style of the house. Also, rooflights were fabricated in anthracite grey pvc-u to blend with the slate roof.

As the homeowners were looking to enjoy their garden

Andrew summarised, “This has been a memorable occasion and I’d like to thank Members, GGF Staff and the trade media for coming to the President’s Reception. I can assure everyone that being a hands-on person, I will be attending as many GGF meetings as I can across the UK to listen to Members views and concerns. As the GGF Group grows, I’ll also be looking for opportunities to increase and improve the benefits and services for our Members. I am looking forward to helping the GGF, its Members and the industry during my tenure as President.”

and utilise the space rather than lose it to the shade, they opted for an aluminium conservatory, given the thermal performance benefits that could be achieved. frameXpress manufactured this in brown aluminium to match the window and door aesthetic.

The extension incorporated a Quantal glazed roofing system along with aluminium bifold doors so that the space could be opened up in the summer months.

Security was also a consideration with the property in a premium position in Kent and the owners keen to minimise temptation for the casual burglar. This meant that stipulations on Secured By Design guarantees were made to provide reassurances on safety and security throughout the property.

Ian Davis, Sales Manager comments, “On premium properties there is always the potential for attack by intruders with intent. Providing our customers with the reassurance of industry accreditation ensures that they can work with something more than just price

www.ggf.org.uk READER ENQUIRY No: 0316/0004

when discussing benefits with consumers.

Secured By Design and PAS 24 accreditations reinforce the credibility of the production standards available from frameXpress. Consumers are cautious when spending hard earned cash as they look to make overall personal statements that will last, whilst at the same time adding practical value to their homes.”

Aluminium and pvc-u options have seen a steady increase in sales since being introduced into the frameXpress portfolio, with urban design-led specifications proving some of the most popular. More recently, the company has seen an increase in domestic projects as aluminium provides a striking alternative that offers excellent performance values.

FrameXpress is a leading supplier of pvc-u and aluminium products for the domestic and commercial sectors. Visit www. framexpress.co.uk to download a trade brochure.

READER ENQUIRY No: 0316/0005

Dodgy DIY costing homeowners £42m a year Vertex Conservatory Roof System – one system, every combination UK homeowners are spending an additional can offer Insurance Backed Guarantees and £42m a year salvaging work around the home that they tried to do themselves. This is according to recent research carried out by the Federation of Master Builders (FMB).

The FMB found that almost one third of homeowners called in a tradesperson to either finish or rescue work they had carried out on their property, costing on average an additional £871, compared to if they had hired a tradesperson from the start. Jeremy Brett, Managing Director of the CPA, is urging homeowners looking to carry out home improvement products to seek a reputable and professional tradesmen.

He commented: “Ambitious DIY projects do go wrong. The best thing to do is go straight to a specialist but it’s important to make sure they are fit for the job. Unscrupulous tradespeople often do the job just as badly, if not worse, than your average DIY-er, costing much more in the long run. Companies listed under approved tradesmen schemes, such as the CPA, are qualified for the job and

Deposit Protection to protect the homeowner should anything go wrong.”

The CPA is the UK’s leading provider of IBGs and Deposit Protection, and is recognised by consumers as one of the most trusted resources for finding accredited and vetted installers.

The company recently launched #TOGETHERSTRONGER, a campaign aimed at installers to make them aware of the tools the CPA can offer to help them promote the benefits of choosing a trusted installer to homeowners to win more business in the home improvement market.

Fronting the campaign is sumo Yuki – a wrestler from Japan who will work tirelessly to protect the majority of good home improvement companies and promote best practice.

Jeremy comments: “Together with the CPA, installers have access to everything they need to increase sales in the home improvement market. This includes powerful sales and marketing support and our much sought after quarterly reports, which collate customer feedback to help installers identify areas of improvement to join us in raising standards across the industry.”

For more information please call the CPA on 01462 850064 or visit www.thecpa.co.uk.

READER ENQUIRY No: 0316/0006

4

When it comes to tile effect conservatory roofs, one name springs to mind: Vertex. But did you know that Vertex is a complete conservatory roof system that also includes a wide choice of glass and polycarbonate options too?

Heidi Sachs, Modplan’s Managing Director, comments: “Our Vertex conservatory roof system has been in our portfolio for many years and sales have remained buoyant year on year: the range offers installers a great package of benefits and gives them everything they need from a conservatory roof in a choice of three material options.”

The entire Vertex roofing system offers exceptional quality and ease of fitting. All options have a unique one piece peripheral main beam that incorporates an integral gutter, giving the roof much greater inherent strength. There is a ring beam available with or without dentil moulding. And the design is fully flexible, with options available for

Victorian, Edwardian, P shaped designs along with the Open Canopy and Canopy Conservatory too.

The Vertex conservatory roofing system is just one part of Modplan’s conservatory roof offering.

As well as Vertex, the company also offers the Ultraframe UltraSky skylight, LivinRoom and the Wendland roofing system. All four systems are manufactured in Modplan’s impressive Newport manufacturing headquarters, which means they come with the Modplan commitment to quality and customer service.

So if you thought Vertex was just about tile effect roofs, think again. It offers a complete conservatory roof system in a choice of glass, polycarbonate or tiled effect options and is a valuable addition to any portfolio.

Modplan manufactures and provides a comprehensive range of products that includes Matrix 58, VEKA Matrix 70 and 70 FS, VEKA Vertical Sliders, a dedicated painting facility, PVC-u and aluminium patio and bifold doors, conservatories, the new Open Canopy, the Vertex conservatory roof system and three roof systems for glass and polycarbonate conservatory roofs. For more information on any of Modplan’s products and support, simply Ask the Man from Modplan.

Tel: 01495 246844 - www.modplan.co.uk READER ENQUIRY No: 0316/0007

March 2016 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Is Click Fraud Affecting Your Google AdWords Performance?

Whatever part of the industry you’re in it’s likely that advertising online is a key part of your marketing strategy.

Roy Dovaston of Click Guardian explains “Click fraud is when someone, a bot or a competitor clicks on your paid ads (Google AdWords) in attempt to deplete your daily budget. This can be a very costly problem and this year alone our systems are running at an alarming rate or click fraud detection”.

When it comes to advertising online the most common platform is Google AdWords followed

by BING Ads and with their measurable spend vs results it’s no wonder why these platforms are the go-to search engines when generating new business leads is required.

If you’re running, or considering running an online advertising campaign utilising Google AdWords, then services such as Click Guardian Pro add a layer of detection &

protection that offers a transparent and easy way to control excessive clicking behaviour.

Furthermore Click Guardian are offering a Free 14 Day Trial meaning you can see exactly how the system works and will allow you time to determine whether this increasing trend affects you. With packages starting at just £15.00 per month you can add an extra layer of protection - you may just find that your advertising performance improves in a very short period of time!

There are undoubtedly huge advantages to advertising online in the modern world over traditional methods, with a fantastic range of tools that search engines offer to maximise your ROI using their pay per click models, but what if it were suggested that anywhere between 10% and 30% of your advertising spend was being clicked away by people, bots and competitors in an attempt to cause budget busting wastage?

With the Google AdWords system largely relying on honesty this opens up an opportunity for unscrupulous people that engage in an activity known as click fraud to cost you dearly whilst handing themselves a huge advantage.

About the Author Having been managing Google Ads since the inception of AdWords, Roy Dovaston is the co-owner of pay per click agency and anticlick fraud specialist www.clickguardian.co.uk - In 2014 Roy realised a major issue was going undetected in the form of excessive clicks on his client’s ads. Roy teamed up with Daniel Slay, a seasoned software and app developer to produce Click Guardian Pro, an anti-click fraud service that saves Google AdWords client’s from budget busting click fraudsters!

Since then the agency has gone from strength to strength attaining the coveted Google Certified Partner status. www.clickguardian.co.uk

READER ENQUIRY No: 0316/0009

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This product is in demand So all you need is a good, reliable supplier who can give you all the help and support you need to maximise the potential.

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WARMCORE’S RETAIL BROCHURE BLENDS SYSTEM WITH SIZZLE!

DOUBLE DEMAND LEADS TO PAINTSHOP INVESTMENT AT QUICKSLIDE

Synseal has published its most expensivelyproduced and deluxe sales brochure since the launch of Global conservatory roof – a new WarmCore retail brochure aimed squarely at UK homeowners which is purpose-designed to help convert sales for Synseal’s fabricator and installer partners.

Available in cartons containing 25 copies for ease of distribution, this high quality 32page publication is jam-packed with lifestyle imagery showing WarmCore aluminium folding sliding doors in a wide variety of installed applications that are designed to both inform and inspire the reader.

Entitled “Warm, Secure, Beautiful”, the brochure presents the revolutionary ‘warm aluminium’ thermal core differentiator which is the key to WarmCore’s improved thermal performance, creating a product which is warmer by design to save consumers money.

Neat and perfectly aligned parallel stacking of WarmCore sliding sashes is illustrated and security features are fully explained, including the comprehensive ERA Five Star Guarantee for added peace of mind and the optional laminate glass specification upgrade to achieve Secured by Design accreditation.

Design options such as decorative external frame stylings, dual colour finishes, threshold

FENSA TO SWITCH ITS INSPECTIONS PROVIDER FENSA is switching its installations inspections to RISA Ltd from the British Board of Agrement (BBA) from February 2016.

RISA Ltd is the new subsidiary company recently set up by the Glass and Glazing Federation Group (GGF Group).

RISA Ltd is a brand new company with one of the most experienced inspections teams in the industry. The FENSA inspection team at the BBA is moving to RISA Ltd to continue to provide the same excellent levels of service and professionalism as before.

FENSA Certified Installers will benefit from having the same inspector that they have worked with over many years, no change in inspection procedures or standards, but with better controlled costs that will minimise future increases in inspection fees over the next few years. FENSA is also pleased to

8

Quickslide has trebled the capacity of its inhouse painting facility, as well as improving the product quality and versatility, after demand for coloured frames more than doubled in the last year. designs, high performance glazing units and contemporary handle finishes are attractively documented, along with the all-important door opening sash configurations.

“We’re looking to sell the system with some added sizzle,” comments Synseal’s Head of Marketing, Mark Schlotel. “While it is crucial to clearly present technical features and underline all the practical advantages of our WarmCore system, homeowners planning an investment in premium aluminium folding sliding doors want to see a wow factor as well, something that creates a bit of excitement.

This new high quality WarmCore retail brochure combines both system and sizzle, in one eye-catching package.”

For further information contact Mark Schlotel on 01623 446207 or 07764 229694; email mark.schlotel@synseal.com.

READER ENQUIRY No: 0316/0012

The Yorkshire-based fabricator opened its in-house paintshop last year to support trade customers in making the most of the trend for coloured frames. But now, with orders up by more than 100%, it has made a major investment in new paint booths and other equipment and says its customers will gain from extra quality and additional colours as well as the increased capacity.

MD Michael Connor said: “Our trade partners have shown us how popular coloured frames have become and we remain committed to supporting them in keeping ahead of every consumer trend. There is every sign that demand will continue to grow so we have ensured we have ample capacity to stay ahead of demand for a long time to come. The upgrade also means we can offer even greater control and consistency of quality as well as the entire range of RAL colours.”

The move also means Quickslide can continue to carry out the service in-house, in keeping

with its ongoing philosophy and as it already does with all other major processes, including foiling – another major growth area – profile bending, IGU manufacture and gas filling.

Michael explained: “By controlling these processes in-house, we can not only offer shorter lead times and more competitive pricing but, just as importantly, we have absolute control of quality and consistency in everything we make.”

He concluded: “We are firmly committed to a strategy of investment in both our workforce through the Quickslide Training Academy and investment in the best equipment and this latest development is further testimony of that commitment.”

Quickslide is best-known for its acclaimed sliding sash windows, and the company has been instrumental in bringing this former niche product into the mainstream of the retrofit and new-build markets, but it also manufactures a wide range of other styles of windows and doors for trade and commercial customers.

READER ENQUIRY No: 0316/0013

76% OF INSTALLERS WANT THEIR NAME ON WINDOW ENERGY LABELS Free FENSA Window and Doorset Energy Ratings were launched on January 1st.

Already hundreds have asked to Opt In. But what is driving this surge in interest? announce that for a least the next 24 months, all inspection costs will remain frozen.

“FENSA will be delighted to work with this new GGF Group company,” comments Chris Mayne, Managing Director, FENSA. “It offers the exciting opportunity of even closer collaboration and streamlined administration which will deliver more efficiencies. This should allow us to better control costs and improve the inspection service for FENSA Installers.”

Chris Mayne concludes: “FENSA would like to thank the BBA for all its excellent work supporting FENSA over the previous 12 years and wishes the company all the best for the future.”

FENSA installers should see no changes in advising of installations for inspection or booking inspectors’ visits. The only change FENSA Installers can expect will be new telephone and email contact details and these will be advised very shortly.

For further information on RISA please email enquiries@risaltd.co.uk or telephone 020 7939 9300.

READER ENQUIRY No: 0316/0014

FENSA surveyed the installers that emailed in January to ask them why they were so interested. 76% stated it was because they wanted to sell FENSA rated energy efficient windows displaying labels that will have their company name on. Only 63% stated they were Opting In to FENSA Window and Doorset Energy Ratings because they are free.

“FENSA knew that its Window and Doorset Energy Ratings would be popular,” commented FENSA managing director Chris Mayne. “But we have been taken aback by just how much demand there is. I think that we were right to believe that they would change the face of Window and Doorset Energy Ratings. In 2015 53% of notifications were using energy ratings to comply with Building Regulations. I think we can safely predict that this will rise dramatically by the end of 2016.”

FENSA Window and Doorset Energy Ratings are free for FENSA certified installers. It is totally voluntary. All they have to do is Opt In, agree to the rules and be supplied by a BFRC licensed fabricator. These new Window and Door Energy Ratings are operated and independently verified by BFRC. It is exactly the same as the existing BFRC scheme in terms of ratings, ratings bands, license scopes and

windows and doors covered. Labels provided will cover windows and doors rated ‘A++’ to ‘G’.

The only difference is these new labels are branded FENSA and will have their own marketing support. These ratings will be marketed heavily at consumers in the second half of 2016 to raise awareness and drive consumer demand. Existing BFRC Authorised Retailers can quickly and easily switch to be a FENSA Authorised Installer –

by Opting In by emailing BFRC. The benefits of Opting In to FENSA Energy Efficient Windows and Doors Ratings for installers are: an easier product to sell because homeowners understand and recognize energy efficiency labels; installers get their own labels; it is the easiest route to Part L compliance; a listing on BFRC website (the first port of call for homeowners searching for energy efficient product); consumer publicity support & recognition; installers can source glass & frames separately; opportunities to upsell; technical & marketing support and advice.

The Opt In process for FENSA certified installers is to email the Operations Team on EnergyRatings@fensa.org.uk with their company name, registration number and name of their fabricator supplier. FENSA will do the rest.

READER ENQUIRY No: 0316/0015

March 2016 | www.glassnews.co.uk

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9

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

GLAZERITE ACQUIRES CITY BEADS

Steve Davis radio adverts pot thousands in sales for The Window Outlet

The Glazerite UK Group Ltd has announced the purchase of the entire share capital of Trade Frame Holdings Limited, in turn the owner of City Beads Ltd of Peterborough.

this will increase to more than 3800 frames following completion of the investment in systems and machinery. The group forecast sales in excess of £28 million for 2016 making them one of the largest independently owned companies in the industry.

The Window Outlet is making the most of Network VEKA’s extensive support and enjoying big business benefits. Director Graeme Pritt quickly became an advocate for Network VEKA’s radio adverts after trialling their effect for The Window Outlet.

Group Chairman John Hewitt said of the acquisition: “The purchase of Trade Frame Holdings Ltd and City Beads Ltd became a natural and obvious move and I would like to thank Will Nicoll, former owner of the company, for his cooperation and support throughout the negotiations. Will intends to continue to run his Tradeframe.com operation in Peterborough, Cheltenham, Hertfordshire & Swindon and will become a customer of Glazerite (East) Ltd. The focus of all operations will be significantly improved as a result.

“I’ve never really rated radio adverts before; I wasn’t convinced that they translated into any realistic sales. However, I thought I’d test the Steve Davis adverts on our local station, CFM, and see if they made any difference to our business. They’ve actually worked so well, I’ve just booked them to run for another month!

New Group Structure for £28 million company

The company will operate as Glazerite (East) Ltd under a new holding company called The Glazerite UK Group Ltd, with John Hewitt as Chairman, Jason Thompson as Managing Director, Mike Johnson as Finance Director and Ian Lloyd as Operations Director. Also included within the new structure will be Glazerite Windows Ltd; Glazerite (Northwest) Ltd; and Glazerite (Southwest) Ltd. Each company will be headed by its own Board of Directors formed through selective promotions from within each division and complimented by external appointments.

As City Beads Ltd the company manufactures products using Halo Rustique and System 10, both VEKA UK Group products and key factors in the decision to purchase the company. These will be complemented by additional products already offered

by Glazerite, including vertical sliding and fully reversible windows, Bi-Folding doors, Residence 9 flush sash windows and composite residential doors by Solidor & Doorco.

Other significant factors that influenced the acquisition include the company’s Peterborough location, its longevity – City Beads Ltd was formed in 1982 – a longstanding team and established customer base. Current sales are circa £4 million with an output of 450 frames per week.

An investment programme already agreed will take place over 12 – 18 months with an expected growth to £6m, an increase of 50%, within that period.

The infrastructure will include the installation of Glazerite’s in house software system, with full bar coding throughout production and transparency across the business; and the implementation of enhanced tools designed to improve reporting and efficiency.

Combined output of The Glazerite UK Group Ltd is now in excess of 3500 frames per week,

“Additionally Glazerite customers will now enjoy the choice of a huge range of products, with The Glazerite UK Group the largest supplier of VEKA Group products by a significant margin. This brings benefits of efficiency, expertise and scale. The relationships with VEKA and our other market leading suppliers has been a corner stone of our success over more than 16 years and this will continue.

“This is the most exciting and positive time for everyone involved with and in The Glazerite UK Group and we welcome our new colleagues and customers to the Glazerite family” Will Nicoll was quick to praise Glazerite: “We had interest from a number of potential purchasers but I saw Glazerite as the perfect choice to take the company forward. My skills and passion are in retail and I can now concentrate on developing Tradeframe.com knowing that I have an excellent supplier and that the City Beads team - to whom I remain incredibly grateful and loyal - will prosper through Glazerite’s enormous strengths in manufacturing. It’s an excellent outcome.”

READER ENQUIRY No: 0316/0017

“We took all three Steve Davis adverts and we adapted them with our own jingle. It’s a catchy tune that starts with the words ‘it’s a beautiful day’. It’s definitely working for us. Customers have told us that they find themselves singing it long after the ad is played - so it certainly has recall value!

“One particular customer was a nurse who had heard our bright and sunny jingle when driving home in the rain and the dark after a long, night shift. It was so at odds with her journey that it made her laugh. She called us a few days later and we ended up doing a full house of new windows.

“It’s not the first time we’ve worked with CFM, we also worked closely with the radio station on their Christmas ‘Cash for Kids’ toy

“We’ve always been keen to take advantage of all the support that Network VEKA has to offer in order to promote our company. We’ve had Steve Davis help at open days and charity events and the Network VEKA branding features heavily in our adverts and on our vans etc. It sets us apart from our competitors and proves our commitment to customer satisfaction at a glance.

“We visited the recent Network VEKA Business Centre event and found it particularly helpful, especially chatting to some of the affiliate partners. We were Tel: 01282 473170 - www.networkveka.co.uk READER ENQUIRY No: 0316/0018

Pyramid Profiles moves to Halo after twenty years’ exclusivity with previous supplier A Walsall-based trade fabricator of PVC-U windows and doors, Pyramid Profiles has announced its move to using Halo profile as well as other VEKA UK Group products after 20 years of working exclusively with another systems supplier. The family-run company now manufactures a wide range of Halo products, including the chamfered System 10 and sculptured Rustique profiles; conservation and heritage favourite, FlushSash; and The VEKA UK Group's innovative Imagine Patio and Bi-Fold Doors.

“We'd been looking for some time for a systems supplier to help take our business forward; not only through superior products but a great support package too”, explains Pyramid Profiles' Managing Director, Paul Bailey. “You need only read the trade press to see story after story of customer support and satisfaction with Halo. And The VEKA UK Group's #JustTheFACTS campaign mentions more than 100 companies switching profile systems with them in the last 12 months which gave us extra confidence in changing over with them.

“We'd always liked the looks, quality and versatility of Halo's Rustique profile, and because they are part of The VEKA UK Group, we knew they'd offer stability, longevity and product investment.

10

appeal. Overall, the CFM ‘Mission Christmas’ raised £407,325 of gifts and cash to support 7,428 local children throughout the region.

“The recent Imagine suite of doors is a great case in point – a collection that's been designed from the ground up with no expense spared, to meet every challenge that might be thrown at it. Our customers love how it 'ticks all the boxes' – security, energy ratings, adaptability, weatherproofing and style – for even the most demanding of homeowners, and its industry-leading credentials don't stand to be surpassed anytime soon!”

Paul also notes the support, particularly with marketing, that many of his customers receive as part of The VEKA UK Group's phenomenally successful Approved Installer Scheme: “In the past, our systems supplier had seemed content to 'leave us to it' as long as the orders kept rolling in! With VEKA and Halo there's a much more proactive approach to ensuring success for each link in the supply chain; helping installers to promote their businesses to homeowners and, in turn, generating business for fabricators like us.”

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY No: 0316/0019

March 2016 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Patiomaster takes the guesswork out of marketing Record year down to ‘returning confidence’ Patiomaster has launched a powerful new online marketing tool that promises to give its dealers the opportunity to have their say on their marketing output and budget.

Called GoDesignOnline (GDO), the new marketing portal allows Patiomaster dealers to easily design and produce marketing tools that are a perfect fit for their businesses.

campaign to target prospective customers in each PatioMaster’s postcode area. “This tool has provided me with a brilliant platform for us to adopt a more personal and demographically tailored approach,” Priya said.

Available to order are a number of printed items that can easily be personalised, and employees can be kitted out in branded clothing. Popular promotional items include mugs, tape measures and even bluetooth speakers.

“Patiomaster and our dealers have a very close relationship – the Patiomaster Family, if you like,” explained Patiomaster’s Brand Manager Priya Bains. “Therefore, it is important that we develop our marketing support to match their specific requirements, rather than roll out a one-size-fits-all package. The result is GDO, which is already receiving very positive reviews from those who have tried it.”

GDO can also be scaled up so that you can tailormake marketing campaigns: artwork templates can be edited instantly with new text and images, and mailing lists can be added to templates to produce targeted personalised mailings.

says MD of window industry marketing agency

Andrew Scott, managing director of Purplex, the well-known window industry marketing company, says returning industry confidence is a key reason for his firm’s impressive year.

Purplex ended 2015 up 57% compared to 2014, and has seen record year-on-year growth over the last 5 years.

The full-service marketing agency has teams of specialists in PR, video, design and

Purplex employ over forty staff and has recently announced a major recruitment drive, with the aim of creating twenty five new jobs in 2016. They were triple finalists in the recent Construction Marketing Awards, including Agency of the Year.

Patiomaster South East has already taken advantage of GDO, and has launched a new range of promo items and clothing. “The new PatioMaster online portal was incredibly easy to use, and got delivery within a couple of days of placing the order,” Patiomaster South East’s marketing manager Warren Smith said. “It’s reassuring to be in control of such a variety of marketing tools, as well as the budget.”

In a move to further reduce marketing complications, Priya has launched a quarterly

Andrew comments: “2015 was a seminal year for Purplex, with management information showing a dramatic increase in client activity, compared to 2014. Our clients are buying and selling more; and they are hitting ambitious growth targets. As a barometer for the wider industry, it shows returning confidence and optimism.

“We also brought on several major new clients in the construction and building products sector in 2015; all of which were hungry to attack their respective markets and increase market share.”

“The term ‘marketing’ can seem very daunting. However, with GDO’s admin tools it is extremely quick and easy for managers to control and manage all aspects of the site.”

GDO is extremely intuitive, and takes out all the guesswork when it comes to designing and producing effective marketing tools.

branding, digital marketing and web/mobile; and works with industry heavyweights such as Winkhaus, Astraseal and Everest.

Andrew concludes: “Naturally there are industry pressures such as supply of products and skills but overall there is renewed confidence and activity; and already 2016 looks as though it will continue where 2015 left off.”

For more information contact PatioMaster South East on 01797 366955.

Contact Purplex on 01934 808132, or visit www.purplexmarketing.com.

READER ENQUIRY No: 0316/0020

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11

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Haffner Murat launches

WESTCOUNTRY PUTS £5MILLION INTO FOUR-FOLD GROWTH PLAN

new website

Haffner Murat has just launched a brand new website, www.haffnermurat.com.

Dave Thomas, the company’s Managing Director, said, “It’s vital to have an online presence that reflects the quality of your business. Our new website showcases the Haffner Murat way of working: friendly, professional, knowledgeable and helpful.”

The new website has everything that current and prospective customers might need.

There are sections devoted to machinery for PVCu products and machinery for aluminium products. Each section contains comprehensive details of all the products that Haffner Murat sells in that area, together with downloadable information sheets and videos.

There is also a section on used machinery that contains up to date listings of all the reconditioned machinery that Haffner Murat has available. Finally, visitors can find out all about Haffner, its history and its approach.

The site has a crisp, modern feel and works on all platforms, including mobiles, so it can be accessed on the go.

Westcountry Glass is making the biggest investment in its 37-year history, with a move to a 40,000sq ft factory housing new state-of-the-art toughening and CNC lines as well as creating approaching 40 skilled jobs within the group.

Dave concludes, “We have a very personalised service and we pride ourselves on ensuring that our customers invest in the machinery that best meets their needs. It’s one of the reasons we have so many repeat customers – it’s because they trust us. A website can never replace this level of service and we don’t want it to, but our new site certainly gives us something extra because customers will be able to research the options for themselves 24/7.”

Haffner is one of those companies whose reputation precedes it and Dave’s take on the website is a perfect illustration of why this is so. He recognises that while web technology can add value to a company, the personal touch is still what matters.

READER ENQUIRY No: 0316/0023

The £5million move not only represents a four-fold expansion in premises for Westcountry, part of the Cornwall Glass Group, but will also give it a greater reach with deliveries along the M5 and M4 corridors, as well as enabling it to offer much bigger units and a wider product range.

Principal supplier Saint-Gobain Glass is backing the move with technical support as well as ongoing product training and it goes almost without saying that the processor is using several of SGG’s advanced glasses in the refurbishment of the Plymouth factory itself.

Westcountry Glass completed the move at the end of last year from its 10,000 sq. ft. Saltash factory to the new unit in Plymouth. The toughening plant at the centre of the expansion plan is able to produce glass up to 2850mm x 4200mm as well as using advanced technology to give more uniform and consistent heating.

Additionally investment has been made in automated jumbo cutting facilities for both annealled and laminated products. Two sealed unit lines now support their growing IGU business enabling products to be manufactured in house with enhanced lead times. Close to 100 different glass product types are stocked within this branch.

As part of the factory, on the Langage Business Park, Plympton, the main window refurbishment is using 6mm SGG COOL-LITE SKN 154 II, which is designed to offer exceptional solar heat gain and thermal performance. www.saint-gobain-glass.com www.saint-gobain.com Twitter: @saintgobain READER ENQUIRY No: 0316/0024

Celsius Solid Roof: the right roof for the job We are proud to introduce Celsius Solid Roof – an innovative tiled roof system for conservatory retrofits, as well as new tiled conservatory style extensions. Celsius Solid Roof is constructed using highly insulated SIPs (Structural Insulated Panels), deliberately avoiding the use of an aluminium framework to create a truly warm solid roof construction - with no possibility of cold bridging.

supplied in kit form for convenient and speedy assembly on site.

The system has been designed using proven, high quality components, supplied by the leading companies in their fields: The Envirotiles (available in Black, Dark Brown or Terracotta colours), Kingspan TEK Building System structural insulated panels (SIPs) and Rapierstar stainless steel fixings.

Celsius Solid Roofs are bespoke manufactured to precisely meet project requirements and come

Designed to be fast to fit, Celsius Solid Roof can be weathertight in a few hours, and using a patented and environmentallyfriendly tile system that does not require battening, installations can be finished quickly, with the minimum of disruption for the homeowner.

An exclusive range of ridge and hip covers complement the Envirotiles range.

Precisely colour-matched, they are custom-made to exacting specifications from 100% recycled polypropylene. This uniquely complete roof tiling system means that

there is the ideal component for every part of the roof - leading to finished roofs that look better and are complete in less time.

Standard PVC-U fascia and guttering can be used to finish the Celsius Solid Roof - in a range of colours, all supplied as part of the roof kit. However the system can accommodate most fasicas and guttering styles if required.

Features • All timber construction • No aluminium skeleton • No chance of condensation build-up

• Proven technology • Quick & easy to install • High quality materials guaranteed The Celsius Solid Roof is constructed using Kingspan TEK panels.These Structural Insulated Panels (SIPs) interlock together to form

a strong, highly insulated structure. A breather membrane sits underneath Synseal Envirotiles producing a perfect weathertight finish.

Tel: 01226 715619 www.sashuk.com READER ENQUIRY No: 0316/0025

Sophisticated new website

for industry giants Caldwell Group USA based international hardware giant Caldwell Group has appointed British digital agency Purplex to develop a powerful new website portal that is technically rich in information for its customers and specifiers alike. Caldwell Group, which includes UK manufacturer Cotswold Architectural, needed a solution that was platform agnostic and operated across desktop, laptop, tablet and mobile devices.

but the team also provided support with writing technical web copy, photography and a video shot. The end result is a content rich and engaging website that supports Caldwell and their stockist network with a sales and marketing hub, packed with their latest innovations - backed up with high quality images, in-depth product information, details, datasheets, manuals and sales support documents.

The resulting new website has not only been designed and built by the team at Purplex

Purplex’s specialist knowledge of the window industry coupled with their array of

12

marketing skills ensured the delivery of this web project to the highest standards.

Tim Ferkin, Sales and Marketing Director at Caldwell, comments: “We have a gargantuan product range and we needed a site that was big, technical and put the user first. Purplex delivered on all three points and we now have a best in class website that is great for us and our customer base. It wouldn’t have been possible to deliver such a site without deep industry and technical knowledge, which the Purplex team had.”

Contact Purplex on 01934 808132, or visit www.purplexmarketing.com.

READER ENQUIRY No: 0316/0026

March 2016 | www.glassnews.co.uk

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13

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

25,000th BFRC HOMEOWNER ENERGY RATINGS CERTIFICATE ISSUED BFRC has issued its 25,000th Homeowner energy efficiency certificate this month. It is the only such certificate available in the UK glazing sector.

The recipient of the 25,000th certificate, Linda from Sussex, told us why she wanted one: “I think it’s important to have so that I can prove that I have rated windows when it comes to selling my home. I’ll show whoever needs to see it.”

Each certificate is specific to the property and the products installed and features the installers name and date of installation as well as the well-known ‘rainbow’ colour label.

If an installer uses BFRC energy ratings as the route to compliance for ADL (rather than U-values) then this Homeowner Certificate can be issued for the client. At the point of notification on the FENSA website installers are asked if they would like to issue one for their

customer and it is dispatched with the FENSA certificate.

The certificate gives homeowners proof of the level of energy efficiency of the windows and doors they have ordered as verified by the premier, independent authority on window and door energy ratings. It can be kept by the homeowner and presented to an Energy Performance Certificate surveyor and any prospective purchasers when it comes to selling the property.

are also able to purchase this certificate direct in the event that the installer does not provide it - costing £10 (ex VAT). Replacement certificates can be purchased in the event of loss.

A similar certificate will be available under the new, FREE for installers FENSA window and doorset energy ratings.

For further information, please contact BFRC - 020 7403 9200 / enquiries@bfrc.org.

“The message that homeowners need to use BFRC registered installers and manufacturers is hitting home,” commented BFRC managing director Chris Mayne. “More and more installers are issuing certificates – and increasing numbers of consumers are demanding them.”

This BFRC Homeowner Energy Rating Certificate costs the installer just £1.50 (ex VAT). As it is not mandatory homeowners

READER ENQUIRY No: 0316/0029

TuffX investment increases weekly toughened glass production capacity to 25,000m2 Specialist toughened glass manufacturer TuffX has just had a third glass toughening furnace installed. Part of a planned investment of £1.2 million in 2015-16, the Tamglass (Glaston) Furnace FT 500 means the company now has a weekly glass production capacity of 25,000m2 of 4mm toughened conservatory roof glass and is one of a select few manufacturers with three furnaces.

TuffX’s Graham Price said, “We have three Tamglass furnaces because they are the best on the market for toughening glass. The quality they give is excellent, which is exactly what we want for our customers.”

The new furnace gives TuffX a great deal of flexibility. It can toughen glass with thicknesses of 4mm – 19mm, but perhaps most eye-catching is the size of the sheets it can handle: up to 4.2m x 2.4m.

Graham commented, “Investment in a new furnace gives us the infrastructure to produce processed glass for an even wider variety of complex commercial applications, giving us greater scope to supply developing markets.

TuffX has a policy of continuous investment in its business to allow it to constantly meet and exceed its customers’ expectations and the furnace is part of a wider programme of investment scheduled to take place this year.

Elsewhere in the business, a new factory extension, which will take manufacturing

14

SWISSPACER explained SWISSPACER, a Saint Gobain company, has two new videos that explain the origin and global reach of its business.

Featuring Managing Director Andreas Geith and Marketing & Sales Director Peter Appel the videos also emphasise the outstanding performance of its market leading warm edge spacer bars and how they contribute to the energy efficiency of windows.

In his video, MD Andreas Geith outlines how SWISSPACER was formed in 1998 to address the problem of heat loss through windows.

Saint-Gobain had developed heat retaining glass but recognised that to improve the thermal performance of a window it needed an energy efficient insulating spacer bar. Spacers made of metal are a major source of

heat loss, the weak link in an energy efficient window. So SWISSPACER developed a new metal-free compound which gives the best warm– edge performance on the market and makes a real difference to energy bills.

Andreas also touches on SWISSPACER’s future growth and international expansion. The company already has a strong presence in Europe and is established and looking to grow further in the USA and Asia.

Sales Director Peter Appel explains why SWISSPACER warm edge spacer bars are the best solution for windows. Some spacers still use metal to strengthen the product, so heat is transferred across the gap. Aluminium, one of the most commonly used materials, has a conductivity of 160W/mK so heat is quickly conducted out of the window. But SWISSPACER’s spacer bar is strengthened using glass fibres, so its conductivity is 0.16W/mK,

TuffX’s meticulous approach and comprehensive range of specialist toughened glass makes it popular for both high profile large scale complex commercial contracts and smaller fabricators and installers looking to add value to their portfolio. Further value is added with the company’s approach to product innovation, the perfect example of which is a brand new product called Ambi-Solid glass that bridges the gap between tile effect conservatory roofs and solar reflective glass roofs. To understand just how much TuffX can add to your business already, get in touch today.

Tel: 0845 3400 200 - www.tuffxglass.co.uk READER ENQUIRY No: 0316/0031

1,000 times more efficient than aluminium without comprising the rigidity of the bar.

Using SWISSPACER can improve a window’s performance by 1018%. SWISSPACER also prevents condensation – an increasingly common problem when homes are almost hermetically sealed against draughts. Condensation leads to mould, which can cause respiratory problems.

SWISSPACER’s warm edge spacer bar eliminates the risk.

Watch the videos at www. swisspacer.com/en/video.

Tel: 0845 601 1265 READER ENQUIRY No: 0316/0030

HWL CHOOSES AVOCET HWL Windows Group has opted to fit Avocet Hardware locks on all its new composite and PVCu doors.

The Leeds-based Group, which consists of HWL Trade Frames and Nordic Aluminium, has a nationwide reputation for supplying trade installers with the very highest quality windows and doors and has begun to exclusively install Avocet’s TS007 3-star and SS312 Diamond accredited ATK snap secure lock, and its popular 1-star Pioneer cylinder.

space from 55,000 square feet to 80,000 square feet, is due to be completed in August, helping to meet growing demand for TuffX’s glass products.

Screenshot of SWISSPACER’s new videos.

Luke Boyes, HWL’s systems manager, said: “It’s important to us to give our customers’ choice, and Avocet delivers exactly that. It has a depth of cylinder options that is unrivalled in the industry – from top of the range snapsecure locks like ATK and ABS through to standard 1-star locks that so many of our customers still demand. We’re delighted to make the switch and look forward to growing with Avocet as it further extends its lock and home security offering.”

Avocet’s ATK snap secure lock was developed to assist companies seeking to adjust to the implementation of Document Q of the Building Regulations. It is currently the only Eurocylinder for composite doors that carries the Master Locksmith Association’s highest rating – SS312 Sold Secure Diamond accreditation –, a British Kitemark TS007 3-star rating and Secured by Design accreditations.

ATK also features a thumbturn element that incorporates Avocet’s new click secure system, which makes use of a positive click turn

Choosing Avocet – HWL’s systems manager, Luke Boyes.

action that means it can’t be bypassed with the wire tools that make a great deal of other thumbturns a major security risk. Additionally, its use of a standard key allows all leading locksmiths to produce them quickly and easily, and without recourse to end-user registration.

Rob I’Anson, sales director of Avocet Hardware, said: “A lot of the noise we make in the press is about ATK, ABS and our fight against lock-snapping, but people should never forget that we do have the biggest selection of cylinder locks available and as such are able to offer our customers the widest possible choice.”

For further information on the HWL Group visit www.hwlwindows.co.uk or www.nordicaluminium.co.uk or call 0113 244 9006. For additional information on ATK and Avocet visit www.avocet-hardware.co.uk or call or call 01484 711 700.

READER ENQUIRY No: 0316/0032

March 2016 | www.glassnews.co.uk

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0030 - NOV15 - PEARL FULL PAGE AD_V5.indd 1 www.glassnews.co.uk | March 2016

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk

21/01/2016 19:04

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The UK’s Leading Glass & Glazing Newspaper

FIRST ATLAS INSTALLATION OF THE YEAR AWARDS BRINGS RED CARPET GLAMOUR It was an evening of red carpet glamour at the first Atlas Installation of the Year awards dinner, which took place at the Margom Orangery in Port Talbot on Friday 22 January.

180 people gathered to honour the top Atlas Glazed Roof Solutions’ installers of 2015 in a spectacular evening which was hosted by Welsh actor and presenter Kevin Johns.

Atlas received hundreds of stunning orangery, conservatory and Skyroom entries for its Atlas Installation of the Month competition, which began in April last year. The panel of judges took on the challenge of whittling down the winners from each month to just three finalists.

how it reflects the desires of today’s customer for bold colour, wide spanning bi-folding doors and large open plan spaces.

Kim Eyres, owner of Mendip Conservatories, collected the award from Atlas. He said: “It was a fantastic evening and a great opportunity for people from the industry to get together. The venue was superb and the red carpet certainly added to the glamour of the evening. Winning the award was a proud moment for us, particularly as we are a small company. We’re excited about building on this great achievement and creating many more fabulous Atlas installations this year.”

The Atlas team, from left to right: Gareth Thomas (Group Sales & Marketing Director), Claire Miller (Group Marketing Manager), Jess Bailey (Marketing Assistant), John Jones (Sales Manager), Jeff Cowley (Sales Manager).

The lucky winners were announced on the evening, along with the winner of a special accolade – the Innovation Award.

Orangery Solutions was in first place for a remarkable orangery installation on a period red brick property in Hawkhurst, Kent. The judging panel was impressed with the impact the installation has made on the property and maximised the amount of natural daylight as well as perfectly capturing the essence of the Atlas trademark for ‘more sky, less roof ’ Paul Nellis, managing director of Orangery Solutions, picked up the winner’s trophy.

He said: “We were absolutely delighted to take first place at the ceremony. Our entry

The winner on the evening – Paul Nellis of Orangery Solutions collecting the award from Gareth Thomas, sales and marketing director at Atlas

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Orangery Solutions’ winning installation.

Atlas Installation of the Year Awards.

in December followed a raft of superb nominations throughout the year from some well-established names and I know that the bar was set very high indeed. It does mean a great deal for us to win this prestigious award.

It’s a fantastic achievement which recognises the hard work and commitment of our team in designing and creating this extraordinary, yet sympathetic orangery.”

In second place was Windows Etc. for a majestic double lantern installation in the newly created extension of a family home in Essex. The panel noted how the installation has increased the quality of light in the property and cleverly blended the new extension with the rest of the home and the garden. The judges were inspired by how this installation showcases the versatility and visual impact of the Atlas roof with the intelligent use of two ultra-slim pyramid lanterns in favour of one lantern.

Joe Solomons, owner of Windows Etc. received the award. He said “Receiving the award was a crowning moment for everyone who was involved in this project. We never expected to win, so this award means a great deal to us. We’ve been an Atlas installer for two years and last year we celebrated our best year ever with sales growing by 40%.

The Atlas product has really enhanced our business and projects like this prove what amazing results can be achieved with a great product and plenty of imagination.”

In third place was Mendip Conservatories for an incredible Skyroom installation on a property in Winford, North Somerset. The judges were impressed with the intelligent use of space and the compatibility of the Skyroom with other modern aluminium fenestration products. They particularly liked how this installation created the appeal of a designer orangery for the price of a conservatory and

James Mizen, managing director of Crystal Clear Bristol, scooped the special Atlas Innovation award. With clever design and vision, James helped to create a breathtaking 16 pane circular Atlas lantern roof on a Grade 2 listed town house in Bristol. The judges credited James with ‘great industry knowledge, product awareness and imagination’.

James said: “I have been in this industry for 28 years and there are some extremely talented people out there so it was a real honour for me to win this award. I’m very proud of this project, which was challenging, but the results were sensational. Winning the award really does make all the hard work worthwhile.”

Gareth Thomas, sales and marketing director at Atlas, added: “This was our first ever awards ceremony so we wanted to pull out all the stops to make it a terrific evening.

The standard of entries was extremely high and it’s encouraging to see some very strong design and installation credentials helping to create some truly magnificent projects. We’re driven by our customers and these awards demonstrate our commitment to support, and reward them, for their hard work and dedication to the Atlas brand. 2016 promises to be a really exciting year and I’m looking forward to seeing some high calibre entries for this year’s awards.”

Atlas Glazed Roof Solutions is part of the £35 million turnover Customade Group.

The group, which employs 300 people, also includes PVC-u and aluminium window and door fabricator Customade and Fineline Aluminium, which supplies designer architectural aluminium products with very slim sight lines, and Hourglass Seal, which manufactures glass and sealed units.

For further information, please contact Atlas on marketing@atlasroofsolutions. co.uk or phone 02838 327741.

READER ENQUIRY No: 0316/0034

March 2016 | www.glassnews.co.uk

0316/0035

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www.glassnews.co.uk | March 2016

17

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The UK’s Leading Glass & Glazing Newspaper

KOMMERLING’S CO-HEADLINING

THE NEXT MADI RALLY

Bohle turns 20

Kömmerling will be the co-headline sponsor for the MADi Ball Rally Part Deux, which will see a number of glazing industry dignitaries head through France to Monte Carlo, after the overwhelming success of the inaugural event in 2015.

Without the generous sponsorship of companies such as the profine Group and their Kömmerling brand, such events would not be able to take place and nor would the considerable amounts of money be raised, which are passed on in full to the Anthony Nolan Trust, who MADi Fundraising continue to support. There is already an air of expectation for the MADi Ball Rally Part Deux which will start in September 2016.

A quick search through social media already highlights a few chosen cars, including an iconic 1970’s Ford Capri which will be part of the 1970’s and 1980’s modern classics theme. There’s also a BMW Z8 from Kömmerling customer Gareth Mobley of DW3 Products Group and Solidor being prepared for the event.

Gareth Mobley, co-founder of MADi fundraising was on hand to receive the cheque from Stefan Seidel of Kömmerling and commented: ‘We’re delighted to have Kömmerling on board as a co-headline sponsor, without their generosity we would not be able to put on such an event. We’ve raised considerable funds in just 2 years and hope that with the continued support of the industry we can reach £250,000 raised in total by the end of the year.’

From left to right: Gareth Mobley of MADi Fundraising with Stefan Seidel of profine Group.

Stefan Seidel, managing director of profine UK, concluded: ‘It’s important for us as a business to support the industry’s dedicated charities. Gareth, Leon and of course Dan have really created a fun and exciting culture for fundraising and we’re only too happy to support this.’

For further information log on www. madifundraising.com, e-mail enquiries@ madifundraising.com or help spread the word via Twitter @madifundraising. For information on Kömmerling, call 01543 444900, e-mail enquiries@profine-group.com, log on to www.kommerling.co.uk or follow them on Twitter @kommerling_uk. Also visit them at Fensterbau/Frontale 2016 in Nuremburg 16-19th March 2016.

READER ENQUIRY No: 0316/0036

New technical guides show off Deceuninck’s innovative designs Deceuninck, one of the world’s leading systems companies, has recently completed new Technical Guides for its Traditional 2500 and Heritage 2800 window systems, and its new ground breaking Slider24 and Fully Reversible Window. Each guide details the features and benefits of the systems, as well as performance values and colour options.

Managing Director Roy Frost says: “Our new Technical Guides include comprehensive information on energy efficiency, security, weather performance and extensive colour options from stock. They clearly demonstrate that our products tick all the boxes.

Architects, specifiers, fabricators and installers can rest reassured our window and door systems provide

the solutions they need for commercial and domestic installations.”

Deceuninck’s colour from stock means its fabricators and their installers benefit from a market leading 26 colourways for its windows and doors, complete with matching trims, cills, and ancillaries. “Keeping this much colour in stock is no small feat,” continues Roy. “In total we have over 2,500 Stock Keeping Units. It’s a mammoth task but we do it so our retail and commercial fabricators can sell colour with confidence on the same lead time as white. It’s no wonder our customers sell 50% more colour than their competitors.”

For a copy of our new Technical Guides call Customer Services Manager Carol Hearn on 01249 810438.

Follow @DeceuninckUK. READER ENQUIRY No: 0316/0037

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In 2014 Bohle Group celebrated 90 years of trading and in 2016 the company will celebrate 20 years trading in the UK and Ireland, marking the occasion with a series of customer events and promotions.

Throughout 2016, the celebrations will include a series of dedicated training seminars, customer hospitality, open days and product promotions.

Bohle entered the UK glass processing market in the fifties via its UK distributors, glass processing tools and consumables supplier Berlyne, Bailey & Co before finally acquiring Berlyne Supplies in 1996.

Changing the company name to Bohle Ltd, the business later moved into new administrative offices and warehouse in Dukinfield just outside the city in 2004.

Today employing more than thirty people, its UK operation has enjoyed rapid growth to become Bohle’s second largest market in Europe after Germany.

Dave Broxton, Managing Director, Bohle Ltd, who joined the company in 2009 said that the glass processing machinery, tools and consumables manufacturer and supplier was predicting continued growth in 2016.

“It’s an important milestone in that it’s our twentieth year in the UK but it’s also a year where we expect to see significant growth on back of not just economic growth but product innovation.

“For a global business we have an incredibly personable approach and it’s the relationship which we have with our customers which is so critical to our success.”

“One of the great strengths of Bohle is that it works closely with its customers and their feedback inputs directly into our global research and development programme.

“What we have seen in the past couple of years is the lead that UK glass processors have taken in feeding into that product development, to become not just critical in terms of market scale but in product innovation.”

The Bohle Group was founded by Josef Bohle in 1923 and now employs more than 300 people in thirteen global locations, the company operates across eight product divisions - Handling, Glass Cutting, Glass Bonding, Glazing, Tools, Machinery, Fittings and Surface Protection.

Dave continued: “We have an incredibly dedicated team here in the UK - some who have been with us from the Berlyne Bailey & Co days - and each is an expert in their field. They’re always on site or on the end of a phone.

“For a global business we have an incredibly personable approach and it’s the relationship which we have with our customers which is so critical to our success. This is evident in our service levels, product quality and innovation.

Put simply, we take pride in our global reach, at the same time we are dedicated to the needs of the local markets we serve.

“We look forward to supporting our customers in their continuing success throughout 2016.”

For more visit the Bohle website www.bohlegroup.com email info@bohle.ltd.uk or call the customer services team free on 0800 616151 for more information.

For more visit the Bohle website www.bohlegroup.com email info@bohle.ltd.uk or call the customer services team free on 0800 616151 for more information.

READER ENQUIRY No: 0316/0038

March 2016 | www.glassnews.co.uk

0316/0039

autoLock AV3 Security. Weather tightness. Convenience Everything a door locking system should be + Automatic locking when the door is pulled shut + Duo hook for weather tightness

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The autoLock AV3 automatically locks when the door is pulled shut, without the need for you to lock it with a key, the new practical daytime latch can be activated for times when you may require entry from the outside without a key.

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Stand 244

www.glassnews.co.uk | March 2016

19

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The UK’s Leading Glass & Glazing Newspaper

A commitment to quality ANd the installer moves the industry forward Nigel Leivers, Sales Director of leading trade fabricator Frame Fast (UK), discusses the keys to success in today’s fabrication industry.

We’ve seen many changes to the industry since we started as a business. Today, we’re very happy to see a strong fabrication sector aiming for high quality and high standards, moving all our businesses forward.

“Our portfolio covers everything from core window and door products to cutting edge ones such as the Skypod® skylight”

We believe our own continuing success comes from meeting these high standards as well as our commitment to our customer – the installer. We know that a successful fabricator needs to offer installers support in many business areas. This is all needs to be supported by a strong product portfolio, kept up to date with regular new exciting additions.

Investment in Technology

Portfolio Strength A strong portfolio must have variety, the latest trends, styles and colours as well as value-formoney options; everything an installer needs to secure the sale. Today’s knowledgeable consumer expects choice, a fact that fabricators ignore at their peril.

The latest addition to the Frame Fast portfolio, the Equinox solid tiled roof, opens up a genuinely new market for installers; a product converting existing conservatories into a welcoming living space, used all year

round. Existing conservatory owners now have an easy value-for-money opportunity to upgrade. Installers’ sales revenue increases and with installation taking typically just two days, cash flow also benefits. The solid, fully-insulated tiled roof system can be used on variable pitches, gives greater structural strength, has a U-value as low as 0.15 and a ten-year guarantee. Such an attractive product

for both consumers and installers makes a solid addition to the Frame Fast portfolio.

We’re not afraid of change, taking time and effort to ensure customers have access to such market-leading products ahead of their competitors. Our portfolio covers everything from core window and door products to cutting edge ones such as the Skypod® skylight, letting homeowners create an aluminium aesthetic with a PVCu price tag.

The modus® flush sash system, the UK’s first fully integrated system is a genuine alternative to aluminium and timber products. Our commitment continues with investment in our glass plant and plans for a bespoke Frame Fast glass range too.

Meeting the highest standards Investment in accreditations and compliances is vital to ensure that today’s well-informed consumer has confidence in the long term.

In turn, the installer wants to buy, supply and install products with similar confidence.

They rely on our knowledge, experience and continual investment to bring products to market that meet the latest in required standards. Anything less reflects badly on all concerned and is surely a false economy? Our industry needs customers to have peace of mind with a quality product.

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IT is another serious financial investment for today’s fabricator. We have invested heavily in IT in recent years, particularly on the manufacturing side, to ensure we can produce in volume. Investing in an installer app and upgrading our website means that we also work with mobile technologies that many installers rely on to run their own businesses.

Business Partnerships We also make sure we leverage the benefits of partnership working. We work closely with our systems house, Eurocell, developing the products that customers need. We take the same partnership approach to our installers.

Not only is our product range one of the best in the business, we make sure we offer a joined-up package too: IT, showroom and marketing support. Some installers simply want a good product and we can certainly help there. For those that want extra support as their business grows, we really excel resulting in high levels of customer loyalty over many years.

Change and Growth There is no doubt that fabrication has changed, yet changes make the industry stronger. Fabricators who have kept pace with the change, delivering what today’s marketplace needs are reaping the rewards.

We will always provide excellent customer service to support installers’ businesses and compelling products to help them grow.

READER ENQUIRY No: 0316/0040

March 2016 | www.glassnews.co.uk

Watch what happens next.

Visit Rockdoor.com and be amazed.

Our stunning new website is designed to generate even more sales leads by using the latest technology to full effect, showing homeowners why Rockdoor truly stands out from the crowd.

0316/0041

Protecting Britain’s homes for 20 years.

www.glassnews.co.uk | March 2016

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The UK’s Leading Glass & Glazing Newspaper

NEW CELSIUS SOLID ROOF

INSTALLATION VIDEO IS ONLINE NOW! Synseal has launched a new and informative “Celsius Solid Roof Installation Guide” video on the company’s Youtube Channel.

The 10-minute video production features two highly experienced specialist roofing engineers Matt Williams and Gary Woods from the Synseal Technical Services department, working as a team to fit the Celsius Solid Roof above existing PVC-U window frames to mimic a typical UK conservatory retrofitstyle installation.

Fully approved and registered by both the LABC and LABSS for installations in England, Wales and Scotland, the

Celsius Solid Roof features an all-timber construction with Kingspan TEK structural insulated panels (SIPs) to deliver a truly warm roofing solution. This engaging video uses real time and time lapse footage, supported by graphic details where required, to demonstrate how swiftly and easily the solid roof can be assembled.

Celsius Solid Roofs are manufactured in kits with components precisely dimensioned to meet specific site requirements.

Starting with the eaves beam and wall starter timbers, Matt and Gary construct the timber and SIPs sub-structure in sequence on the video,

before fitting the eaves tray sections, breather membrane, wall starter soaker, tile bar sections, rows of interlocking Envirotiles, dry-fitting hip caps and ridge caps, soffit and fascia boards and finally the gutter brackets and guttering assembly to complete the roof.

“This technical video aims to deliver a detailed guide to building our fast-fitting Celsius Solid Roof,” comments Synseal’s Head of Marketing, Mark Schlotel. “Installers who attended our recent Triple Bill training workshops will have seen this practical demo carried out before their eyes, but not everyone can afford time off the road to join us at Synseal’s Head Office in Nottinghamshire.

Our new video condenses the straightforward installation sequence into a compact 10-minute format, highlighting best practice top tips.”

For further information contact Mark Schlotel on 01623 446207 or 07764 229694; email mark. schlotel@synseal.com.

READER ENQUIRY No: 0316/0042

The VEKA UK Group scoops national business award Industry-leading PVC-U systems supplier The VEKA UK Group has been named a British manufacturing champion after scooping a prestigious national business award.

The Burnley-based firm, which employs 400 staff, saw its success recognised by judges at the EEF/Aldermore Future Manufacturing Awards held in London.

The company took gold in the Business Efficiency Award, awarded to the manufacturer that has most successfully brought in new operating practices to boost productivity and business performance.

It was given in recognition of the company’s achievement in constructing the on-site mixing plant to have better control over materials and improve service for customers.

The facility is the most technically-advanced mixing plant in the UK and has been designed with future expansion in mind. It has a potential capacity of 72,000 tonnes.

The VEKA UK Group was selected by a panel of judges drawn from business leaders, industry experts and academics and was up against tough competition from a range of dynamic businesses, small and large, from across the UK. The judges said that the company had an excellent story to tell about business efficiency and showed obvious passion about the improvements it had made.

Dave Jones, MD of The VEKA UK Group, says: “Business efficiency is something all manufacturers work for and aspire to, so to win this award is a great accomplishment and compliment to our team.

Louise MacIntosh, from headline sponsor Aldermore, Peter Eatough - Engineering Manager, VEKA UK Group, Rik Jones - Control Room Operator, VEKA UK Group.

“Our investment in the mixing plant will underpin our continuing growth in coming years and allow us to focus on delivering the service our customers deserve. We are passionate about all aspects of our business and today this dedication and focus has paid off. We hope our success will inspire other manufacturers and encourage them to share their achievements too.”

Carl D’Ammassa, Group Managing Director - Business Finance at Aldermore, says: “The VEKA UK Group is a fantastic example of the impact a successful business efficiency and productivity strategy can have on a business.

Its high return on investment on its new onsite mixing plant is inspirational and will play a key role in underpinning its future success.

“This achievement was driven through hard work, dedication and a high focus on what the company wanted to achieve - the VEKA UK team deserve to be winners and we wish them continued success in the future.”

For more information about the awards visit: www.eef.org.uk/awards/.

READER ENQUIRY No: 0316/0043

GLAZERITE UNVEILS SEVEN-FIGURE INVESTMENT FOR 2016 New machinery …new special products factory …more vehicles, more people and a broadside of new products …on top of the major acquisition already announced – all part of plans revealed by trade fabricator Glazerite Windows Ltd to celebrate its 15th successive year of double digit growth.

“This will be one of the most dynamic years in our history,” said Director Jason Thompson, outlining the plans. “The success of our customers in 2015 was phenomenal and we saw record sales for Glazerite but now we are going all out to top that in 2016.

“We started the year as we meant to go on with the acquisition of Trade Frame Holdings but that was only the beginning of the plans we have for the rest of the year.”

At the heart of those plans is a seven-figure investment programme that has already seen one new, highly advanced Supercut 6 cutting and machining centre installed, with a second to follow soon. Then, Glazerite will almost double its ‘specials’ capacity with a new 30,000sqft unit to keep ahead of demand for its Vertical Sliders, Residence9, and bi-fold and patio doors that has already outgrown the existing 16,000sqft specials factory in less

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than two years since its launch. Over £500,000 has already been invested in specialist machinery for the factory and this will now be brought forward into the new unit.

Further investments in people, machinery and the delivery fleet are expected to be announced during the year and at least four new products will be unveiled at the FIT Show in April.

The recent growth has not come without growing pains, Jason admitted. He acknowledged the patience of customers and reassured them that the new machinery is already overcoming any problems, adding: “We owe our customers a huge thank you for their continuing support and understanding.”

He continued: “These are very exciting times for Glazerite and all of our customers and we

are looking forward in 2016 to consolidating our position as VEKA’s largest fabricator as well as one of the UK’s biggest independently owned window companies.

“We will be revealing much more about our new products and plans at the FIT Show but in the meantime we want all our customers to know that we are ‘FIT for the Future’.”

Glazerite recently announced the acquisition of Trade Frame Holdings, owner of Peterborough-based VEKA Halo fabricator City Beads, declaring to grow the company’s £4million sales to £6million in a proposed 18 months of investment.

Glazerite was already VEKA UK Group’s largest trade fabricator in the UK and is a long-standing Network VEKA member.

It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY No: 0316/0044

March 2016 | www.glassnews.co.uk

0316/0045

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The UK’s Leading Glass & Glazing Newspaper

Innovation and on And on

Synseal’s Head of Marketing, Mark Schlotel discusses the importance of innovation, and why it shouldn’t end when a products enters the market.

As you might expect, WarmCore is additionally well-positioned to meet the new enhanced security specification requirements of Approved Document Q, being Secured

by Design compatible and fully tested to PAS24:2012.

When it comes to product, we all aspire to create the most innovative, the most useable and the most sought after. How many people have picked up their iPhone and thought “I wish I had come up with that?” It could have crossed the mind of Steve Jobs himself, had it come into being while he was assembling the humble Apple 1 in his garage. Which of course it didn’t, because arguably without the Apple 1, the iPhone as we know it may not exist today and that is down to almost 40 years of constant innovation and product development.

And it’s not just the product which has seen innovation and investment over the last 12 months – we are also putting a huge amount of effort into the support we offer our customers. December 2015 will see the introduction of an aspirational WarmCore retail brochure, designed to help create consumer desire and sell the benefits to homeowners. What’s more, to assist retail sales we now have WarmCore bi-fold door corner samples available from stock.

Moving into the glazing industry, which admittedly is not on quite the same scale as consumer electronic tech, we can still apply the same proven principles. When it comes to new products, we invest a lot of time and capital into their development and launch to market, so it would be foolhardy to stop at that point.

A different approach This is the philosophy we adopted when we launched the innovative WarmCore aluminium folding sliding door system a year ago, for which we incorporated a radically different product design approach to deliver a new ‘warm aluminium’ solution. Thanks to our fantastic R&D team, we concept sketched, detail designed, prototyped, tooled, trial installed and rigorously tested every single component to produce a high quality aluminium folding sliding door solution which offers superior thermal performance.

But we didn’t stop there.

Since the launch of WarmCore at the end of 2014, we have continued to invest in innovation and product development, and it has certainly paid off. In terms of product, the last 12 months have seen the introduction of a Part M compliant inward opening aluminium low threshold which helps complete the range of threshold and sill options. We have also listened to customer feedback and introduced a range of contemporary Brushed Graphite handles. This highly desirable finish has been designed to last, and carries a five year surface guarantee.

Significant savings The WarmCore product has been improved upon with our most recent innovation – the unique toe and heel device. This is built into every door sash, helping to make significant savings should a remedial visit to the homeowner’s premises be required to fine tune an installation. With the device, re-levelling the glazed units can be as simple as turning an Allen key, removing the need to deglaze.

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Showing our support

Our new installation video is also a fantastic sales and training tool, demonstrating how fitter friendly the system is, and showing users of traditional aluminium systems the advantages of quick and easy beading. You can even watch it on your iPhone (or other mobile/tablet device) via the Synseal YouTube channel. For those who prefer the traditional face to face approach, our regular installer open days at Synseal’s HQ in Nottinghamshire are a great platform to learn about the benefits of WarmCore and inspect the product at first hand.

The proof?

How has our drive for continued innovation paid off over the last 12 months? Well, we’re proud to say that WarmCore has become a £5 million business unit in the first year. We achieve a 53% conversion rate from quote to order, new customers are signing up every

“When it comes to new products, we invest a lot of time and capital into their development and launch to market, so it would be foolhardy to stop at that point. “ week and we are 40% ahead of our sales growth target. A drop in the ocean perhaps compared to the $32,209 billion made in revenue from iPhones in the last quarter of this year, but then, of the 200 Apple 1 machines made, 175 were sold in its first year at $666 a unit. Our ongoing commitment to innovation has certainly worked for us and, most importantly, our customers tell us it works for them too.

Give Synseal a call today on 01623 444 390 for more information or visit www.synseal.com.

READER ENQUIRY No: 0316/0046

March 2016 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

APEER GEARS UP FOR GROWTH WITH NI DEPARTMENT OF ENTERPRISE TRADE AND INVESTMENT MINISTER Northern Ireland based Apeer, manufacturer of the award winning range of Lumi frameless windows and residential doors, received a visit from the NI Department of Enterprise, Trade and Investment minister Jonathan Bell recently, ahead of plans for significant future investment in the business.

After successfully launching the ground breaking Lumi system, which features unique ‘edge-to-edge’ energy efficient triple glazing that is structurally bonded to a core of high strength, glass reinforced profiles, Apeer is now gearing up for further investment in machinery, marketing and the creation of 25 new jobs at its Ballymena HQ. Jonathan Bell said: “Apeer is an ambitious company, undertaking a comprehensive growth strategy to boost its market share

across Great Britain and the Republic of Ireland. Its investment in innovation and continuous improvement measures will ensure it has the resources, skills and equipment in place to maximise the sales potential of its new window range. The announcement of 25 new jobs, the majority of which are manufacturing roles, is also very positive news for Mid and East Antrim.”

Asa McGillian, Managing Director of Apeer, said: “Our phased investment programme is a significant commitment for the business which is designed to help us position ourselves competitively to secure new sales.

The 25 new jobs, to include a variety of roles such as production and customer services, will ensure we have the capacity to meet the expected increase in future sales. Attending key exhibitions, such as Grand Designs and The FIT Show in 2016 will be valuable opportunities to raise our profile among industry leaders in the doors and windows industry and improve awareness of our product range among the general public.”

Launched last year, the Lumi range of frameless windows is heralded as a revolutionary and maintenance-free product that offers the highest security, energy efficiency, acoustic performance and aesthetic performance of any window system in the UK and Europe.

READER ENQUIRY No: 0316/0048

Modplan’s customer open house proves an open success Leading VEKA trade fabricator Modplan has built a reputation for being a business focused on building long term partnerships and being at the forefront of product development, all designed to help installers grow. The strength of this partnership approach is demonstrated in their series of ‘open house’ days held at the company’s headquarters in Abercarn, Gwent.

The ‘open house’ event was spread over eight days at the end of January and customers had an ideal opportunity to see for themselves the products and support the Modplan team can offer. Heidi Sachs, Modplan’s Managing Director, said, “For some, January can be a slower time and it’s nice to help our customers focus on the year ahead and review the value-added products we offer. The informal ‘open days’ showcased a selection of our products, including our complete conservatory roof solutions while presenting an ideal platform to reveal some of our exciting plans and new products for 2016 too. The attendance was superb, so much so that additional days were extended into February and demonstrates just how much the partnership approach that Modplan offers is appreciated by our customers.”

The ‘open house’ event also included a tour of Modplan’s impressive site visiting their six dedicated manufacturing factories along with a visit to the newly opened customer centre.

The day concluded with the launch of a new

bespoke software presentation and updated marketing support literature.

Modplan’s comprehensive range of products is all manufactured in-house to guarantee quality.

The products are backed up with a range of other benefits including bespoke sales and marketing support and genuinely proactive customer service that is committed to giving installers what they need to succeed. And ‘open house’ events such as these allow Modplan to demonstrate why their partnership approach really works.

Modplan manufactures and provides a comprehensive range of products that includes Matrix 58, Veka Matrix 70 and 70FS, Veka Vertical sliders, a dedicated painting facility, PVC-u patio and bifold doors, conservatories, the Vertex Open Canopy, the Vertex roof system for polycarbonate, glass or tile effect, Wendland roofing system and the newly added Ultrasky and Livin room. For more information on any of Modplan’s products and support, simply Ask the Man from Modplan.

Tel: 01495 246844 - www.modplan.co.uk READER ENQUIRY No: 0316/0049

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27

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

A MASSIVE Unique hardware solutions 175+ TOP revealed at FIT Show BRANDS AND DOZENS OF NEW NAMES FLOCK TO FIT

Swish FABRICATOR SEAL-LITE INVESTS

FOR DEMAND & EFFICIENCY

Barrier Components Ltd are to exhibit once more at the FIT show to be held on the 12th – 14th April (stand 170) at the Telford International Centre.

The company plans launch a number of new systems at the show but their main display focus will be their BarrierSabco frameless glass balustrade system and the brand new Vistafold120, a bottom rolling in-line hardware system, tested up to 120kg sash weight, ideal for the new trend in triple glazing.

Within three short years The FIT Show has become the place to see and be seen in the UK window, door, glass and conservatory market and this April will bear witness to the biggest FIT Show yet, with more than 175 top suppliers taking part in a show that is stuffed wall-to-wall with new products.

But whilst most of the top brands will be stacking their stands between them with hundreds of products that will be seen for the first time anywhere, more than 35 brand new names will be taking space for the first time at The FIT Show.

The new exhibitors represent a huge diversity of products and services including trade fabricators, software specialists, hardware distributors and manufacturers, frame machinery suppliers, fire testing experts, packaging materials, heating and ventilation specialists, composite and moulded doors…. whatever visitors may be looking for there will be new suppliers, let alone products, to choose from.

“We’ll be displaying and demonstrating some great new and unique hardware solutions at the show this year.” Said Graham Walker, Joint Managing Director of Barrier Components Ltd. “We’ll be showing just how easy it is to install our new Sabco balustrade system on the stand and our brand new VistaFold hardware will be revealed for the first time.”

To investigate the whole range on offer from Barrier Components Ltd visit www.barrier-components.co.uk.

READER ENQUIRY No: 0316/0053

CLUES TO ITS STAND AT FIT

Faced with a continued rise in demand for their products in the South West of England, Swish fabricator Seal-Lite Group has reached the end of an 18 month period of investment in the company’s infrastructure with the company’s customers immediately seeing clear benefits.

No less than £300,000 has been spent in a programme that has seen every aspect of the Clevedon, Somerset-based company’s production facility enjoy improvements with an impressive shopping list that has included new machinery from Rotox, Elumatec and HaffnerMurat in addition to tracking technology provided by First Degree Systems. The result is not only greater than 99% on time and in full deliveries to its customers, but a marked improvement in the efficiency with which those remarkable figures are now achieved internally.

With sales now swelling to more than £5 million including a rapidly growing trade sales division of £3 million, Seal-Lite has grown on the back of its policy of offering transparency and value for money but crucially, dependable quality and deliveries. The latest investment is designed not only to allow the company to cope with the continued increase in sales but also to be able to maintain and even improve its efficiency whilst providing ease of management and control of the company and its day-to-day output.

“We have an excellent reputation in the South West that means we will grow into the increased capacity as a matter of course,” said Chris Shearn who runs the company with brother Jim. “We were already running at very high efficiency and quality rates but we wanted to improve the processes as well as grow output, so we were also operating well within our comfort zone.”

REHAU is promising visitors to the FIT show some exciting new advances in performance in the key areas of customer service and product innovation.

The FIT Show takes place at The International Centre Telford on the 12th, 13th and 14th of April 2016. Entry is free but avoid the queues by registering early at www.fitshow.co.uk.

Customers will be able to try out the portal live on the stand and see how they can use it to create their own branded literature, advertisements and showroom displays.

28

Barrier Components Ltd began trading almost 30 years ago and has become a well established brand supplying Architectural Hardware for the Steel Gate, Sliding Door and Frameless Glass markets. They hold significant stocks in their modern 15000 square foot warehouse in Purfleet, Essex, to provide rapid supply to their customer base.

REHAU GIVES FIRST

The number of exhibitors coupled with the fact that virtually every one is anticipated to be offering new products and services following a gap of almost two years since the previous FIT Show, means that visitors should plan their visits more thoroughly than ever.

“Common feedback from visitors to past FIT Shows is that they should have left more time for their visit,” says Matthew Glover of the organisers. “This April we have more exhibitors than ever before showing more products and we urge visitors to plan their visits carefully and certainly to allow plenty of time, ideally attending for two days or more.

It will be time well spent.”

READER ENQUIRY No: 0316/0052

New VistaFold120 unveilled at FIT Show.

Jim and Chris Shearn of Swish Fabricator Seal-Lite.

In customer service, there will be a new support package launched for REHAU’s network of Authorised Partners which will include a new online marketing portal offering fully personalised support materials.

In terms of product innovation, REHAU isn’t giving too much away yet apart from releasing

details of the new ‘Agila’ brand name and logo.

Customers have a couple of months to guess what new products lie behind the brand but there are clues in the name with its obvious links to words like ‘agile’ and ‘agility’.

With performance at the heart of the FIT show message from REHAU, there will be a prize draw on the stand every day giving visitors the chance to win a ‘performance’ related experience day. www.rehau.co.uk READER ENQUIRY No: 0316/0054

Demand for the company’s products has increased through its retail sales but at an even greater rate of growth amongst trade customers. “Retail customers are the most demanding and you have to be at the top of your game to compete in that sector,” said Chris. “And that makes our offer especially sharp for trade customers who enjoy the same service and support. The Swish brand also continues to be very effective,“ he added, “backed with a huge range of brochures, samples, mailers, point of sale and even clothing that they use for their own customers.” www.epwin.co.uk READER ENQUIRY No: 0316/0055

March 2016 | www.glassnews.co.uk

0316/0056

s n a l p p u g n i w Dra e l b a r o m e for a m e c n e i r e p x FIT Show e

+ + + + +

Hospitality for customers Complimentary installation gifts Money-off vouchers Exciting new product revealed Fun and games challenge

0 5 3 d n Sta FITSHOW 2016 DEFINING THE INDUSTRY

01332 883900 www.liniar.co.uk/fitshow Glass News FP.indd 1 www.glassnews.co.uk | March 2016

16/02/2016 15:16

29

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

Solidor takes FIT Show OPENED THE two stands at RIGHT DOORS FOR CARLISLE FIT Show 2016

BASED FINESSE GROUP

Previous FIT Shows have offered installers valuable new opportunities, even when those companies are already considered top of their game, it has emerged.

One such company is Carlisle-based Finesse Group, which offers a full range of home improvement services. But despite the broad reach of the company, owners Ian Milburn and Kevin McGarr believe in the power of exhibitions to help keep them on top of their game – and not just for the products.

“It is one of the most exciting times in our company’s history,” Ian said, “and we need good trade shows not only to find the newest products but also to meet the people that are selling them. We don’t just buy products; we seek trading partners – companies that we can grow with.”

Solidor takes two stands at FIT Show 2016.

Solidor will have two stands at this year’s FIT Show. The leading composite door manufacturer in design, innovation and security will be presenting additions to its range at the industry leading show in April.

Solidor makes doors that are visually stunning and high performers. Its solid laminatedhardwood timber core positions Solidor as ‘almost certainly’ the most secure composite door on the market, and now all Solidor doors have Ultion, the most secure cylinder door lock, as standard.

Ian said that he missed the first FIT Show in 2013, but was impressed with the second event in 2014, which he attended with an open mind. While he didn’t have a written plan, he had mentally noted a number of companies that he wanted to see, including Northern Ireland based door and window manufacturer Apeer.

“We were aware of the company through its marketing and advertising so we wanted to

“We don’t just buy products; we seek trading partners – companies that we can grow with.”

meet them, to see their products, and get a feel for the people behind them,” he said. “We came away believing that we could grow our business with them.”

Apeer is headed by Asa McGillian, and exhibitions are a vital tool in achieving his stated goal of achieving sales of £20 million by the end of 2016.

“We have attended both FIT Shows because the event is the natural successor to Glassex, which we always found worked for us,” Asa said.

“At the 2013 FIT Show we launched our Modo contemporary door range; we always go to a show with something new to launch and we are constantly developing and introducing new products. We need good shows to seek out a very special sort of customer; we are selective and meeting people face to face is the best way to find them.”

Insight Data will be returning to the FIT Show for a third time and will mark its tenth anniversary by launching a new innovation that will be a game-changer for the industry.

“Our foam-filled composite doors are leading the way not just through their superb quality, but also through the design and exciting sales campaigns we have done on the back of the new options,” Ian said. “We like to work with companies that strive to meet the standards that we attain and offer a service that helps us to continue to support our customers in the very best way possible. Apeer do that, and more.”

Helen Costeloe-Hughes, Commercial Director, said: “We wanted to celebrate in style at the FIT Show and our new technology will have everyone talking.

Details are being kept under wraps but we encourage anyone who’s serious about business to visit our stand, where all will be revealed.”

More than 175 further exhibitors can be seen at The Fabricator Installer Trade (FIT) Show which takes place at The International Centre Telford on the 12th, 13th and 14th April 2016. Entry is free but avoid the queues by registering early at www.fitshow.co.uk.

Insight is the go-to source for market intelligence; they publish the influential annual window industry market report and have over 700 users of its prospect database and CRM platform Salestracker, including Astraseal, Solidor, Roseview, Truemans, VBH (GB) Ltd and Howarth.

Insight Data will also be showcasing the latest developments of Salestracker and visitors will have the opportunity to receive a live demo.

Salestracker enables users to log-in from any internet enabled PC, laptop, tablet or mobile and instantly access in-depth information on over 60,000 prospects fabricators and installers, local builders, larger construction companies and architects.

The data is updated live in real-time by Insight Data’s telephone research team and the latest version now comes with integrated credit profiling.

“We’ve grown rapidly in the last few years,” continues Gareth. “We’re developing and adding to our range and improving services we offer customers so they – and we - can continue growing strongly in 2016.

The FIT Show is held at Telford International Centre April 12th-14th 2016, and Insight Data will be on stand 121.

The FIT Show will be at The International Centre in Telford 12-14 April 2016.

To find out more about Solidor visit www. solidor.co.uk, call 01782 950 941, or follow @ SolidorLtd.

30

A glass and glazing industry leader will be celebrating ten years in business at the upcoming FIT Show.

Apeer followed up Finesse’s enquiry within a few days after the FIT Show, and the subsequent relationship has worked out extremely well.

Solidor CEO Gareth Mobley says: “We’re known for innovative, beautifully designed, secure doors and the FIT Show is an excellent opportunity to show the industry what they can have next.

READER ENQUIRY No: 0316/0057

Industry leaders to celebrate ten year anniversary with major FIT Show launch

For more information visit www. insightdata.co.uk or call 01934 808293.

READER ENQUIRY No: 0316/0058

READER ENQUIRY No: 0316/0059

March 2016 | www.glassnews.co.uk

0316/0060

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31

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

registration

figures double as Fit fever builds

TITON GUARDED OVER FIT SHOW PREPARATIONS

DESPITE PHOTO LEAK A Titon employee claims to have spotted a mysterious box in the ‘High Security’ area of the company’s substantial manufacturing facility in Suffolk– as shown in a photograph which has been leaked to the media.

This image has sparked speculation and excitement over what it may be, although exact details of its contents have yet to be determined.

A company employee, who wishes to remain anonymous, revealed: “I was making my way out of the factory when I noticed something was glowing on one of the shelves, where we store products intended for exhibitions.

As it was in the secure zone, which is known in the company as ‘AREA 24’, it was unclear what has been prepared for transportation – but something interesting is definitely in the pipeline!”

Year-on-year visitor registration figures are running at more than double those recorded for a similar period in the build up to the 2014 FIT Show. Figures are also way ahead of the Award winning launch show that took place in 2013, adding to the excitement that we are heading for a record event when it takes place in April.

Adding to the optimism are the website statistics: almost 30% more users are accessing The FIT Show website compared with a corresponding period for 2014, with an exceptionally low bounce rate (the number of visitors that leave a site without interacting with it) of just 2.29%.

“The reasons for such exceptional figures can be manifold,” said The FIT Show’s Matthew Glover. “The obvious factors of a record number of exhibitors coupled with hundreds of new products and services expected to be revealed for the first time are an obvious pull. And of course a positive outlook in the market is also contributing.”

The FIT Show takes place at The International Centre Telford on the 12th, 13th and 14th of April 2016. Entry is free but avoid the queues by registering early at www.fitshow.co.uk.

32

The Composite Wood Company is bringing its range of decking and fencing products to The Fit Show 2016, to demonstrate the benefits of wood plastic composite (WPC) solutions to installers.

The company’s ‘virtual garden’ on Stand AT35 will showcase a range of possibilities manufactured from the WPC system. From fencing, decking and balustrades to complete garden rooms, all Composite Wood Company products are available within 48 hours, are easy to install and offer guaranteed long-life function.

The company has enjoyed significant growth in 2015, fuelled by the growing popularity of WPC as a good-looking, hard-wearing timber-alternative material for outdoor

Titon is scheduled to be exhibiting at the FIT Show at Telford in April 2016 (stand 326), but whether this is connected to the unidentified glowing object is still open to debate as, when contacted, nobody from the company was available for comment. Stranger still, when the employee questioned his colleagues, no one else at the factory seemed to have noticed the boxed phenomenon. Perhaps more details will be revealed soon…

READER ENQUIRY No: 0316/0062

THE COMPOSITE WOOD COMPANY PROMISES THE RIGHT ‘FIT’ FOR INSTALLERS

spaces. The company believes that there are huge opportunities to installers who wish to diversify into added-value lifestyle products.

“Ambitious installers are always on the lookout for the next home improvement trend and we believe composite wood products are the ideal complement to bi-fold doors and artificial turf as a means of transforming gardens into spectacular living spaces,” comments Tony Pratt, Sales Director of The Composite Wood Company.

The versatile solution offered by The Composite Wood Company is modular in construction and therefore easy to install. This means the same system can be used to create fencing, decking, balustrades or bespoke outdoor living spaces such as garden rooms or sheds.

“Each component is supplied in standard sizes and then assembled as required to suit the installation, so there’s none of the complexity associated with standard timber products,” explains Tony Pratt.

Crucially, The Composite Wood Company has a lead time of only 48 hours, made possible by a significant investment in stock holding, making it as easy to order as it is to install.

The wood plastic composite used by The Composite Wood Company marries the natural look of timber with a hard-wearing, low-maintenance functionality. It is waterproof and stain-resistant for outdoor usage, and slip-resistant, making it ideal for decking installations.

“We can’t wait to demonstrate the possibilities of composite wood to the glazing industry.

Visit our garden-themed stand to see the future of outdoor living,” concludes Tony Pratt.

Tel: 0845 301 9998 www.compositewoodcompany.co.uk

READER ENQUIRY No: 0316/0063

READER ENQUIRY No: 0316/0064

March 2016 | www.glassnews.co.uk

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

Great new products & the ideal place to show them It is generally accepted that one of the main reasons people visit exhibitions is to see new products.

to constantly be moving our product offering is paramount; as the technical demands from the industry change we need to be able and willing to go with them. That we have already committed to FIT show 2017 is a sign that we won’t be stopping developing our product offering and our service offering anytime soon; it also means that in our opinion the demand for solid roofs is going to continue to grow.

This is certainly something we believe to be the case and it is one of the main reasons for us to be attending the FIT show again this year, and the reason we have already committed to an even bigger stand at the event in 2017.

Innovation is at the core of our philosophy as a business, we are always looking at what is coming next and always try to ensure that our offering meets fully with the demands of the market.

But back to this year’s exhibition - we will also be showing our brand new range of tiles from ExtraLight, specifically designed with the UK market in mind in terms of the colour options. We looked at the existing tile options in the solid roof market and felt that they

For us - growing as we have done over the past few years in a fledgling market - the need

were quite European in terms of their colour range, so our new tiles come in colours which are specifically designed to match traditional UK building styles.

The new offering includes Ember, Walnut, and Charcoal and we are delighted to be able to offer them. We know these are products which will really enhance the Supalite system and will be appealing to our customer base.

Steve Hacking is Operations Director for Supalite. For more information on Supalite Tile Roof Systems visit www.supaliteroof. co.uk For more information on ExtraLight tiles visit www.extralight.co.uk or visit Supalite on stand 368 in Hall 3 at the FIT Show 12th – 14th April.

READER ENQUIRY No: 0316/0065

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33

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

GGF GROUP FIT SHOW SEMINARS

REHAU has given the strongest possible endorsement to the FIT show organisers’ decision to relocate to the NEC in 2017, by confirming its attendance more than a year in advance.

The GGF Group is delighted to announce that it will be presenting on seven different topics covering nine presentation slots over the three days of the show.

REHAU’s Marketing and Technical Director Gareth Jones said: “The FIT show has proved the perfect platform for us to present our product and service innovations to our customers over the years, and we’re delighted that it’s moving to the NEC. It’s a sign of how much it’s growing and how ambitious the organisers are to make it into an even bigger and better show for both exhibitors and visitors.

REHAU BACKS FIT IN 2017

Day One. 12 April - Show Opens 10am - 5pm 10:30-11:00 14:45-15:15

15:15-15:45

FENSA demystifies MTCs and the Building Regulations Glazing in Conservation Areas Alan covers the key issues that glazing companies face when installing modern windows in conservation areas.

Consumer Issues Brian demonstrates how the GGF is making it easier for companies to deal with consumers.

Dave Mechem, FENSA Alan Burgess, Chairman, GGF Heritage Products Group Brian Smith, GGF Director of Home Improvement

Day Two. 13 April - Show Open 10am - 5pm 10:30-11:00 12:10-12:40 15:00-15:30

A simple guide to FENSA PAYG for infrequent installers Consumer Issues Brian demonstrates how the GGF is making it easier for companies to deal with consumers.

The NEW GGF Conservatory Guide for Installers Russell and Mark present the new GGF Conservatory Guide which covers all the very latest developments, legislation and products in the conservatory market. This seminar will also include a free copy of the new GGF Conservatory Guide for UK Installers and Specifiers worth £150.

Tim Lowin, FENSA Brian Smith, GGF Director of Home Improvement Russell Day, GGF Technical Officer

12:10-12:40

12:45-13:15

Consumer Issues Brian demonstrates how the GGF is making it easier for companies to deal with consumers.

The NEW GGF Energy Savings Calculator Giles presents an exciting new GGF product that will be part of a new suite of digital tools for installers.

Here’s how simple it is to get Energy Rated Windows & Doors in your own name!

Giles Willson, GGF Managing Director commented, “It’s a particularly strong line up of speakers at this year’s FIT Show seminars covering a broad range of subjects. We are once again happy to present at the UK industry’s largest trade show.”

The FIT Show Seminar programme is developed by industry experts and focuses on key issues of the day that affect window, door and conservatory businesses in the real world. The objective of every seminar is that delegates will leave armed with knowledge and information that they can put to work the minute they leave the theatre.

The seminars may be Free to attend but they offer huge value for every delegate.

Regulations, finance, market conditions, business advice, sales tips, installation advice – a huge range of subjects will be covered once again, presented by carefully chosen experts in their own field.

Seminars are free to attend to registered visitors to the Show, please register your attendance here and simply indicate which seminars you plan to attend.

The full programme and profiles of the speakers can be found on the FIT Show website http://www.fitshow.co.uk/seminars

34

FIT Show Managing Director Paul Godwin added: “All eyes at the moment are on this April’s FIT show of course, which is

www.rehau.co.uk READER ENQUIRY No: 0316/0068

Windowlink get FIT for the third year running

Brian Smith, GGF Director of Home Improvement

Window industry software specialist, Windowlink, will be hitting April’s FIT show to promote its best-in-class design, sales and pricing applications.

Giles Willson, GGF Managing Director Dr. Gary Morgan, BFRC

VISIT THE GGF GROUP AT THE FIT SHOW If you are going to The FIT Show, feel free to visit the GGF Group Stand in Hall 3, Stand 306 where you can find out how the GGF Group brands including FENSA, BFRC, GGFi and the GGF can help your business.

THE MASTER FITTER CHALLENGE SPONSORED BY FENSA In addition, FENSA is sponsoring one of the main features of The FIT Show, The Master Fitter Challenge competition. This year it is taking place on the first two days of the show in the Atrium/Foyer area of the Telford Exhibition Centre. The entry date for companies has now passed with the finalists being selected in the next few weeks. The winners will be announced at The FIT Show Gala Dinner on the evening of Wednesday 13th April.

The FIT Show promises to be yet another special event in the industry’s calendar. A showpiece of the industry’s finest companies and the GGF Group is delighted to be involved across many of the key features of this award winning exhibition.

READER ENQUIRY No: 0316/0067

the biggest yet with more exhibitors than ever before and a record number of new products being launched, but plans are well advanced for both 2017 and 2019. We had a really positive response from the whole industry to our announcement that the show is moving to Birmingham, and we’re obviously delighted that a company like REHAU has come out and publicly committed to its stand so far ahead.”

Mark Hanson, GGF Conservatory Association Chairman

Day Three. 14 April - Show Open 10am - 4pm 10:30-11:00

“We know how important it has always been for the big name players in the market to get behind the FIT show so, even before this year’s event in Telford, we’re happy to say that we’ll be exhibiting in 2017 as well.

We have some important announcements being made at The FIT Show in April and ambitious plans going forward. We are delighted to be able to plan that far ahead with The FIT Show.”

Operating from stand 356 at the Telford industry exhibition, the Gloucester-based developer will use laptops and tablets to show installers how its intuitive software can help them improve conversion rates, upsell more effectively, and convey trustworthiness and professionalism to end-users.

Windowlink’s main applications, Vector for conservatories and orangeries and Focus for windows and doors, allow installers to create impressive 3D visualisations of their products, enabling the homeowners to see exactly what they’re buying. A pricing module allows both installers and end-users to keep track of how much the proposed project would cost – a feature that is dramatically improving the relationship between salespeople and their prospect customers.

“We’ve exhibited at the FIT Show on both previous occasions,” said Windowlink MD, Mark Dudley. “For us, it’s the perfect opportunity to show off our products – we always find that when installers get to see Vector and Focus in action, they’re very quickly won over by how easy they are to use, and the difference they can make to their sales.”

“Really, what we offer is a versatile, engaging twenty-first century alternative to the traditional sales brochure. We designed our applications to be about ‘showing rather than telling’. Vector and Focus take what would otherwise be a one-sided sales pitch and turn

it into a collaboration between customer and installer. They immediately bring a sense of trust and transparency to the proceedings – the price of the proposed improvements is always visible, and both parties can work together to design a project that meets the homeowner’s budget.”

“What’s more, they provide abundant opportunities for upselling. When a consumer can actually see that hardware upgrade, or that more luxurious window or door configuration applied to their own property, it’s much more likely to lead to a sale.”

Windowlink’s FIT stand won’t just be about showcasing existing products, however – Mark hints at a number of new innovations set to be unveiled at the three-day event.

“We’ve got a few surprises up our sleeve – you’ll have to come and find us at stand 365 in April to find out more, but popcorn and refreshments are a clear definite!”

For more information visit www.windowlink. com or call 01452 348575.

READER ENQUIRY No: 0316/0069

March 2016 | www.glassnews.co.uk

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

Our Heritage & Our Future

“Spilka has had a very strong market presence in the UK since the 1970s and we continue to enjoy a great relationship with all the major players in the industry.

We have always believed in ‘creating value together’ – it is what has underpinned the way we do business, and it will remain that way long into the future”.

to showcase this and other products”.

“It is because of the technical qualities of our products, and the way we have introduced them to the market that we have been able to build a reputation for reliability and trustworthiness. This is very much our heritage in the UK market”.

“We are best known for our reversible hinges of course, and our most recent version the ‘Opus’ has been really well received for its technical qualities and functionality.

We know from our research and development that it complies with all the current legislation for safety, egress, cleaning and security and will continue to do so for many years to come. The FIT Show at Telford will allow us

“We’ll look to our heritage as we introduce more, market-relevant products to help us grow market share and further strengthen our position within the vast UK market.

Come and see us at the FIT Show!

STAND NO. 225

Scandinavian design

“Even though Spilka has a long history in the successful production of window hardware systems, we believe we are still at the starting point. There is much more to come and we are looking forward to continue working with our partners in the UK to unleash their full potential together”.

“As I said at the outset, it is very much about creating value together and we are looking forward to continue our existing partnerships and developing new ones.”

Frank Fay is National Sales Manager for Spilka in the UK. For more information on Spilka visit www.spilka. com or visit them on stand 225 in Hall 2 at the FIT Show.

READER ENQUIRY No: 0316/0070

FOTO: 62nord, Johan Holmquist

Frank Fay, National Sales Manager for Spilka tells us why the company’s heritage in the UK is also the bedrock for its future, and how their ‘creating value together’ philosophy is as important now as it has ever been.

0316/0071

Spilka of Norway is the originator of the hinge solution for production of fully reversible windows. After launching the innovation in 1959 this type of outward opening windows soon became a Scandinavian “window-standard”.

Today Spilka have sold over 40 million hinges to customers in more than 25 countries on four continents – with the UK as a key market since the early 1970s.

Using Spilka hardware system solutions, you can manufacture energy efficient windows of the highest quality. Needless to say; our Scandinavian design will ensure a window with excellent wind and rain resistance, and remain easy to operate through its entire lifecycle.

WWW.SPILKA.COM

www.glassnews.co.uk | March 2016

35

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

andy FARRINGTON: Winkhaus to showcase top three liked truedor so German attractions at the FIT Show imuch i took the fit

Engineering innovation, beer and the popular ‘wurst’ are arguably three of the most wellknown German trademarks, so it’s no surprise leading hardware specialist, Winkhaus, has chosen to showcase them at the FIT Show in April.

Exhibiting on stand 244, Winkhaus will be presenting its newest innovation, the autoLock AV3, alongside the company’s other market leading locking solutions, including the very successful AV2 Family, and the Grand Entrance collection of high security multipoint locks.

Featuring the new ‘daytime latch’ function, the AV3 multipoint autolock delivers added practicality for the end-user, by allowing the door to be opened from the outside without a key when activated. This is particularly useful when instant access is needed over a short period of time, for example when the homeowner is carrying in shopping bags.

“The AV3 further expands our already comprehensive range of locking solutions, enabling our clients to offer yet more choice to their own customers, and placing them in an advantageous position in today’s competitive environment,” said Winkhaus Commercial director Justin Harris.

“We’re delighted to be presenting the new autolock at the FIT Show, together with our Grand Entrance suite of multipoint locks specifically designed to provide a high security solution for double doors.”

Suitable for any timber, aluminium and composite double door combination, the Winkhaus Grand Entrance range is a perfect fit for

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show display!

Partnerships forged at previous FIT Shows have continued to flourish, long after the media storm has died down, its organisers have claimed, proving that the exhibition as a must for any company wanting to make the most of the recovering economy.

One such partnership is that which is shared between 2014 exhibitor IG Doors and Tamworth-based installer Bradley Scott Windows.

IG Door’s Sales and Marketing Manager Richard Kirman and Bradley Scott Windows’ Andy Farrington were well-acquainted before the FIT Show opened in June 2014, but the strength of the door supplier’s offering was not fully apparent until Andy had chance to compare what the market had to offer.

Winkhaus’ Grand Entrance range of multipoint locks delivers high security for double doors.

applications such as French door sets, or modern doors with an opening side panel.

“We invite fabricators and installers to our stand to see the new innovations for themselves, and discover how our complex portfolio of locking solutions can help them gain a strong competitive advantage across multiple markets,” said Justin. “Visitors to our stand will also be able to see our new AV2 animation that explains in a nutshell how our most popular lock works.”

Aside from product innovations, the Winkhaus stand will also boast a ‘German hospitality’ theme, with traditional German beer and sausages.

“Being at the show means more than a business opportunity for us. It is also a chance for the window and door industry to catch up, discuss trends and share experiences, so we’ll make sure the Winkhaus stand provides a relaxed atmosphere for customers and companies interested in learning more about our products and services to enjoy,” explained Justin.

There are even more reasons to drop by the Winkhaus stand at the Show, with visitors being given the chance to win one of three iPad Mini devices, just perfect to visualise the company’s brand

“We invite fabricators and installers to our stand to see the new innovations for themselves, and discover how our complex portfolio of locking solutions can help them gain a strong competitive advantage across multiple markets,”

“I went to The FIT Show to see three or four companies that I had researched, but I also picked up more as I walked around,” Andy said. “It was important because I was finalising plans for the new showroom, and I wanted to make the most of the new site.”

Andy said he wants to see new products at an exhibition, which help him to be ahead of the game and his competitors.

“But I also want to see evidence of how a supplier will work with me, become my partner, and what commitment they will make to me for the longer term,” he said.

IG Doors had chosen the FIT Show as the launch pad for its brand new composite door range for the trade – Truedor – which was backed by TV architect George Clarke.

“We had such a range of people visiting our stand,” Richard Kirman said. “We had MDs

HomePro are exhibiting at FIT Show 2016 for the third time in succession and visitors entering Hall 1 at the Telford international Centre on 12-14th April will be guaranteed a warm welcome, with HomePro’s stand conveniently located next to the entrance walk-in area.

“As always, there’s plenty to see and do at our stand, and we welcome everyone interested in first-rate locking solutions to stop by and talk to our team. We look forward to seeing you there!” concluded Justin.

“We are big fans of the FIT Show and we look forward to meeting existing customers and new installer contacts over three busy days, which are sure to be a celebration of our enterprising UK fenestration industry” says Mark Schlotel, Head of Marketing at HomePro.

READER ENQUIRY No: 0316/0072

It was this enthusiastic approach to the show that won Bradley Scott Windows as a Truedor stockist.

“I now have the display that was on the Truedor FIT Show stand in my showroom,” Andy said. “I wanted something special for my new site, something that offered the ‘wow’ factor, and IG Doors’ Truedor gallery display was superb. I got the whole Truedor concept the minute I saw it and had to have the display too. I signed immediately.”

The relationship has burgeoned since, Richard explained. “Andy has become a centre of excellence for Truedor,” he said “We pass sales leads out to our trusted retailers and Andy is excellent at following these up. We even pass leads out to him when we don’t have an appointed installer, in the knowledge that he will deal with them professionally.”

More than 175 further exhibitors can be seen at The Fabricator Installer Trade (FIT) Show which takes place at The International Centre Telford on the 12th, 13th and 14th April 2016. Entry is free but avoid the queues by registering early at www.fitshow.co.uk.

READER ENQUIRY No: 0316/0073

HOMEPRO’S TEAM WILL WELCOME VISITORS TO THE FIT SHOW

new website – another exciting development to be revealed in April.

Packed full of information on Winkhaus’ range of products and services, the new website will provide fabricators and installers with a comprehensive online resource.

For more information contact Winkhaus on 01536 316091, or visit www. winkhaus.co.uk.

and fitters and we could explain to all of them about the products and how we were going to market them.”

The HomePro team will be on hand to guide FIT Show visitors through their award-winning range of insurance backed guarantees,

improvement products to UK consumers; and IPWFI, the Incorporation of Plastic Window Fabricators and Installers.

with practical options for commercial contracts as well as value-adding IBG options for window replacement home improvement projects.

The show will also enable professional installers to learn about HomePro’s flexible business support opportunities through membership of FairTrades, the multi-trade association of vetted and registered companies retailing home

“As usual our aim at FIT Show 2016 will be to deliver practical advice on HomePro solutions with an element of competitive fun,” adds Mark. “There will be an opportunity to win something worth winning!

I encourage visitors to come along to Stand 100 and meet me and my account management colleagues: Nicole Mamet, Paul Adams and Chris Frost.”

Contact Mark Schlotel on 024 7646 9155; email mark. schlotel@fairtrades.co.uk.

READER ENQUIRY No: 0316/0074

March 2016 | www.glassnews.co.uk

0316/0075

www.glassnews.co.uk | March 2016

37

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

New VEKA UK products and services are the perfect FIT Industry-leading systems supplier The VEKA UK Group will be attending the FIT Show once again this year, with a host of innovative new products and services to unveil.

Promac to showcase

new generation machinery at FIT The Promac Group will be showcasing its new generation window and glass manufacturing machinery on stands 142 and 144, Hall 1 of the FIT Show on 12-14 April.

FlushSash range and a newly enhanced Vertical Slider.

“Austin Greene and the Assure Team will be revealing some exciting certification news that should be of interest to all our fabricators.

MD Dave Jones explains: “We're celebrating our 30th year of UK manufacturing this year, and we're delighted to be able to showcase a host of exciting new developments at the FIT Show.

“The FIT Show provides a great platform for us to communicate with customers old and new, and I think we really have something for everyone at this year's stand! Our expert team at stand 150 will be on hand for the duration of the event to answer any questions... and you know you'll get Just The Facts.”

“We're a very long-standing company, with a rich history, and we're proud to have an ethos of continuous improvement. Rather than revelling in past successes, The VEKA UK Group is always striving to maintain our position at the forefront of the industry.

Tel: 01282 716611 www.vekauk.com

“Visitors to stand 150 will be able to explore the latest additions to the Imagine suite of products, the newest developments of the

READER ENQUIRY No: 0316/0076

This includes the Graf Synergy SL4-FF Evo seamless welder, which eliminates grooves from welded corner joints alongside the Quad Vario – U-R-B-A-N’s latest high performance welder.

Joe Hague, Managing Director, Promac Group, said: “Foils, colours and specialist clad products are gaining market share year on year as consumer choice widens.

“U-R-B-A-N and Graf Synergy have developed machinery that produce furniture like quality that compliments high production factories but in a growing and still demanding market, the efficiencies in manufacture that are key.

“The FIT Show is a chance to find out just what we and our machinery can do for fabricators and glass processors.”

The Blind leading the Blinds 10 YE AR

The NEW Built in Blind by ODL Europe • Built in Blinds are available with Low-E glass and can be gas filled to improve u-values.

• Standard or custom sizes available to suit bi-folding and French doors, conservatories and orangeries.

• Glass units are compliant with EN1279 Parts 2/3/6.

• Manufactured by a UK company with a 10+ year history.

• No dusting/cleaning required or damage to blinds.

• The single operator lets you raise, lower or tilt the blinds in an easy, smooth movement.

• More privacy at night and increased sense of security.

• Completely cord free as recommended by child safety requirements of EN13120:2009+A1:2014.

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The Promac Group supplies the UK’s most extensive range of PVC-U, aluminium and glass processing machinery and represent amongst others FOM Industries, BDM, Forel and Pertici.

For more information visit stands 142 and 144, Hall 1 of the FIT Show on 12-14 April and services. Alternatively log on at www.promac.co.uk or call 01788 577 577.

READER ENQUIRY No: 0316/0077

0316/0078

10 -DAY LE AD TIME FROM POIN T OF ORDER !

• Ergonomic design principles place fingertip control within easy reach.

To find out more about Built in Blinds by ODL Europe Call: 0151 933 0299 or email: sales@odleurope.com 1

“The FIT Show is a chance to find out just what we and our machinery can do for fabricators and glass processors.”

VISIT US ON STAND AT2 fitshow.co.uk 18/12/2015 09:33 March 2016 | www.glassnews.co.uk

FIT SHOW 2016 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

Made For Trade to unveil exciting new product at FIT Show Contemporary, innovative, unique, luxurious, affordable – bi-folding door and conservatory roof fabricator Made For Trade have created an exciting new product that is set to be revealed at the upcoming FIT Show in April.

Designed by a highly-skilled team with ease-of-fit, durability and aesthetics in mind, the result is a creation that the company hope will be a popular choice for builders, installers, architects, and homeowners alike.

The unique product is currently patent pending and will only require one tool during installation.

It will be manufactured at Made For Trade’s state-of-the-art new premises, using components never previously used on other systems.

Completely bespoke and produced to each customer’s specific requirements and specifications, Managing Director Bradley Gaunt believes he has created a unique product that will fill a gap in the current market.

He explained: “We set out to develop and design something that is attractive, slim line, and thermally efficient, with the added bonus that it is incredibly quick and simple to fit. A great deal of time was spent on the design and I believe we have now been able tick every box on our list. I am really very excited about introducing it at the FIT Show.”

It will be Made For Trade’s first time exhibiting at the event on Telford and the introduction of the new product is set to become a huge talking-point in the industry.

The company’s debut at the FIT Show coincides with their rapid rise, with factory space and employee numbers dramatically increasing over the last few years. In 2015,

demand for their best-selling Visofold aluminium bi-folding doors and Global roofs grew by over 38% compared to the previous year.

As a result, new machinery has been installed in the existing factories in order to help deal with the increasing demand for the firm’s products. A second Emmergi CNC door router has given the bi-folds department the capabilities of producing over 120 sets of bi-folding doors a week, whilst a CNC Elumatec double headed saw has allowed the conservatory roof department to become quicker and more efficient.

Bradley Gaunt.

The Made For Trade team has also grown, with over 60 people now employed by the company.

Additions in 2015 included two new members to the Accounts office, a Transport Manager, and a Graphic Designer. Further staff are now being sought for the company’s latest premises, which will facilitate the production of the new product.

For the unveiling of Made For Trade’s mystery product, visit stand number 260 at the FIT Show, which takes place at the International Centre in Telford from 12th – 14th April 2016. www.madefortrade.co

READER ENQUIRY No: 0316/0079

0316/0080

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39

VOICE OF THE INDUSTRY

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

fitshow.co.uk

Visit GLASS NEWS ON stand 126

What’s your opinion?

Glass News asks: “With a myriad of stands to attract the visitor to the FIT Show, what reasons can you give as to why a visitor should make a point of visiting your stand?”

Stand No. 249

Peter Body Managing Director, AluWood Windows Ltd AluWood is launching a new British composite window system and seeking to create a network of licenced fabricators throughout the UK. Whilst regional coverage is important, licences will be limited to ensure each fabricator has scope to maximise this business potential. If you already manufacture timber windows and doors you are well equipped to take advantage of this opportunity.

Being manufactured in the UK the carbon footprint of AluWood products is already lower than similar imported products - a major USP. Having a network of fabricators throughout the UK will further reduce carbon emissions, adding to AluWood’s eco credentials.

Aluwood has made a significant investment in developing the system and it offers fabricators an affordable entry into this niche but growing premium product market, without the need to reinvent the wheel. If you’re ambitious and interested in developing new markets, you need to act quickly. Visit our stand and you’ll find out first-hand how AluWood can help grow your business.

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Stand No. 108

Gareth Thomas Sales & Marketing Director, Atlas Glazed Roof Solutions Atlas was the fastest growing conservatory and orangery roof system in the UK in 2015 and FIT SHOW will show visitors exactly why this is.

Showcasing the infamous Skyroom, visitors will be able to see how this unique roof system gives the incredible illusion of a real orangery without the expensive price tag. As well as this, Atlas will be launching threer product innovations including the much awaited Atlas Flat Rooflight. The Atlas roof is renowned for its minimalist features and the new Flat Rooflight will be no exception. We have created a Flat Rooflight which mimics the Atlas signature USP’s achieving the ultimate ‘ALL SKY NO ROOF’.

Come and take a look at the extended range of Atlas Contemporary Lantersn – all available on a five day turnaround and now up to 3000 x 1500. During the show there will be the opportunity to see even more improvements to Atlas roof features - demonstrating our ‘MORE SKY LESS ROOF’ ethos.

Stand No. 226

John Crittenden Managing Director, Carl F Groupco Anyone who wants to be updated on hardware innovations, including smart technology, and who would benefit from seeing practical product applications should visit the Carl F Groupco stand.

An exciting new SmartSecure brand will be revealed. The latest generation of smart hardware offers high levels of convenience, comprehensive security features and energy conservation advantages….. this is triggering high interest in smart locking and the FUHR Multitronic 881 will be a central part of our display.

Visitors should come to our stand to see the technology first hand and speak to our technical experts who are adept at presenting relevant information in a succinct, straightforward manner.

Working in close partnership with European manufacturers we stock over 5,000 hardware lines and principal products from all our ranges will be displayed. However, we know that an extensive range is nothing without full technical support: take the opportunity to learn more about our customer service focus and commitment to exceeding expectations.

Stand No. 123

Stand No. 164

Dave Broxton Managing Director, Bohle See first hand, how new innovation in machinery, equipment and glass consumables can help fabricators and installers do what they do even better and also the opportunity to use existing resources to access profitable new product segments.

The new SlideTec Optima 50 is a good example. The latest addition to our SlideTec hardware range, is an easyto-fit internal sliding door system using smart clamping technology, eliminating pre-drilling of glass. With the addition of self adhesive finger pulls, anyone working with toughened glass can now offer a range of sliding glass doors.

The Bohle Easy Mount Vario is our new glass balustrade system. It’s suitable for floor or lateral mounting and is simple to install with quick and easy glass alignment from one side – perfect for all glass Juliet balconies.

We’ll also be showcasing, the Liftmaster B1 lifting system an easy to operate dual circuit vacuum lifter perfect for handling heavy units or bonded frames and Scratchaway, Bohle’s glass repair system removes surface and even deep scratches from glass saving a fortune on remakes and reinstallation of IG units.

Jason Thompson Director, Glazerite Windows Limited We have grown again! With the recent acquisition of City Beads our capacity has increased to 3500 frames per week and as our geographical reach extends it allows us to offer an even faster, more localised service for our customers.

The HALO range now gives us one of the most comprehensive portfolios in the industry and additions to our composite door range, including the Palladio door within a VEKA outer frame and a new Flood Composite Door, offer our customers a huge choice. The New Warmcore window will be on show; along with a new “cost-effective” flush sash option to complement the market leading Residence 9.

Our marketing package will offer our customers even more powerful support and The FIT Show allows us to demonstrate the new tools and elements that will bring powerful benefits to Glazerite customers.

This and so much more on stand 164.

March 2016 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Tue & Wed: 10am until 5pm Thu: 10am until 4pm

FITSHOW 2016 DEFINING THE INDUSTRY

Stand No. 156

Stand No. 225

Stand No. 368

Mark Walker Marketing & Design Manager, Selecta

Frank Fay National Sales Manager, Spilka

Steve Hacking, Operations Director, Supalite

The Selecta stand will exhibit its array of quality products with the Advance 70 Window and Door System taking prime spot whilst also showcasing the new MASTERfold Bi-fold Door System, the MASTERslide Patio Door System and a selection of new composite doors. The re-launch of the newly branded Vantage Holiday Home System will also feature on the stand.

Spilka has had a very strong market presence in the UK since the 1970s. We have always believed in ‘creating value together’ – it is what has underpinned the way we do business, and it will remain that way long into the future.

It is generally accepted that one of the main reasons people visit exhibitions is to see new products. This is certainly something we believe to be the case and it is one of the main reasons for us to be attending the FIT show again this year, and the reason we have already committed to an even bigger stand at the event in 2017.

On show is an all new Approved Document Q / PAS 24 Advance 70 Window and a brand new 10 point door locking system which is explicitly designed for the Advance 70 Door System whilst also offering Approved Document Q / PAS 24 compliance.

A brand new Selecta Specialist Doors Composite Door Brochure and our refreshed Door Manager will also be on demonstration.

The FIT Show is the ideal opportunity to come and meet the ‘Selecta Family’, have that friendly chat and see what Selecta is all about.

Visit Selecta in Hall 1 on Stand 156 where a warm and friendly welcome is guaranteed.

Follow us on Twitter @SelectaSystems #bepartofthefamily

We are best known for our reversible hinges of course, and our most recent version the ‘Opus’ has been really well received for its technical qualities and functionality.

We know from our research and development that it complies with all the current legislation for safety, egress, cleaning and security and will continue to do so for many years to come. The FIT Show at Telford will allow us to showcase this and other products.

It is because of the technical qualities of our products, and the way we have introduced them to the market that we have been able to build a reputation for reliability and trustworthiness.

We’ll look to our heritage as we introduce more, marketrelevant products to further strengthen our position within the vast UK market.

For more information on Spilka visit www.spilka.com or visit them on stand 225 in Hall 2 at the FIT Show.

www.glassnews.co.uk | March 2016

That we have already committed to FIT show 2017 is a sign that we won’t be stopping developing our product offering and our service offering anytime soon; it also means that in our opinion the demand for solid roofs is going to continue to grow.

We will be showing our brand new range of tiles from ExtraLight, the new offering includes Ember, Walnut, and Charcoal and we are delighted to be able to offer them. We know these are products which will really enhance the Supalite system and will be appealing to our customer base.

For more information on Supalite Tile Roof Systems visit www.supaliteroof.co.uk For more information on ExtraLight tiles visit www. extralight.co.uk or visit Supalite on stand 368 in Hall 3.

Stand RYTON SUITE

Mick Clayton, CEO, GQA Qualifications There are probably still many who don’t realise that we have been writing qualifications for and with the window industry for over 25 years now and the people we work with are very much a ‘who’s who’ of the industry.

FIT Show will also be the ideal opportunity to tell people that we currently have over 100 qualifications and that they cover everything from on-site installation and surveying, to manufacturing, warehousing and office processes.

We are seeing a real growth in the uptake of direct, specific qualifications by the industry as CSCS continues to grow in influence with the concept of MTC following hot on its heels, and this can only be regarded as a massively positive step for the industry.

Of course there are those who don’t yet see the benefits, who perhaps regard qualifications as onerous or not having value – and the same with MTC’s. To those people I say come and see us at the FIT Show, I will personally be very happy to spend time with you to explain the business benefits you can derive from having your people undertake a GQA qualification.

For more information visit: www.gqaqualifications.com or visit them in the Ryton Suite in the main Atrium at the FIT Show.

Stand No. 268

Stand No. 363

Richard Kirman Sales & Marketing Manager, IG Doors

Mat Gibson Managing Director, Chase Taylor

Having formally launched our Truedor trade offering at the FIT Show in 2014 we are returning to Telford two years on and with a great story to tell about partnering in its truest sense.

The challenge for us was always going to be how do we avoid being a one dimensional business; what options are open to us which are complementary to our core skills but give us the opportunity to put our business on a wider foundation and enable us to offer our industry the widest possible support?

The Truedor Partner Programme will be at the heart of our show offering and the stand has been designed to demonstrate the different levels of support available to meet the demands of different installer businesses.

I guess you could say, just like as with our doors, everything is made to measure – one size absolutely does not fit all.

For example, the needs of a business with a large showroom are entirely different to the needs of a one-person business – they are both equally important to us as customers, but it would be foolish of us to think that we could offer a support pack which meets both their needs, it simply wouldn’t be beneficial to one or the other of them.

Visitors to our stand at the FIT Show will be able to see tangibly what we can offer them in terms of support.

For more information on Truedor visit www.truedor. co.uk or see visit them at the FIT Show Stand 268 in Hall 2.

At the FIT Show we are going to be talking to people about some of the genuinely innovative things we are about to introduce which will make the process of recruitment for both clients and candidates so much more efficient – we are hoping it will revolutionise the recruitment sector.

We have also looked to the side, and late last year we launched Chase Taylor Installer Recruitment. The basic principle is the same – recruitment, but the service offering is very different. We have created a widespread portfolio of clients from directly within our industry, and we have developed for them a database of installers who are looking for work for us to match with them.

For more information on Chase Taylor visit www. chasetaylor.co.uk and for more information on Chase Taylor Installer Recruitment visit www. chasetaylorinstallers.co.uk.

41

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

fitshow.co.uk

Visit GLASS NEWS ON stand 126

Stand No. 218

Dean Hodges Managing Director, Business Micros Aluminium For aluminium fabricators already using our LogiKal software system, the FIT show is a great opportunity to see demonstrations from our experts of the latest features and clever innovations contained within the recently launched v10 update which they might not have had chance to try out yet – things like being able to open reports in a separate window, and embedding elements into a CAD drawing at planning stage so that they are now updated as soon as any changes are made to a project.

For any aluminium fabricators who aren’t already using LogiKal, it’s the perfect chance to meet our helpful, friendly team and see just what makes it the most popular software in the aluminium sector.

Visitors who are at the show to look at aluminium machinery from the likes of Emmegi or Elumatec can also talk to us there and then about the options for CNC links. At the last FIT, we had several customers who ordered both the machine and the software at the show!

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Stand No. 356

Stand No. 342 / 174

Stand No. 238

Stand No. 260

Stand No. 210

Mark Dudley Managing Director, Windowlink

Chris Byers Managing Director, ExtrudaSeal/Euroseal

Tom Swallow Sales & Marketing Director, Quickslide

Bradley Gaunt Managing Director, Made For Trade

Richard Gyde Managing Director, Mila

What we’re offering installers is a quick, professional and effective way to sell to the endconsumer. If you want to improve your conversion rates when selling at the sharp end, close deals faster, cut down on admin time and become more profitable, then come see us at the FIT Show on stand 356.

We’re doubling our forces for the FIT Show in April, with gasket specialist ExtrudaSeal showcasing its latest innovations on stand 342 and Euroseal, our rigid extrusions division, exhibiting on stand 174.

In classic Quickslide tradition we take a great product and make it exceptional and even unique. For this year’s FIT Show we will show just how well we manufacture the Smart Bi-Folding door and then offer it in woodgrain finishes that are an exact match to the homeowner’s windows you have just installed. This, we believe, comes under the ‘unique’ heading.

The FIT Show is around the corner and, yes, Made For Trade will be there, and exhibiting with a ‘Game Changing’ and exciting new product.

Product quality and innovation alongside ‘celebrity service’ will be our main messages at FIT.

We’ll be showcasing our two market leading sales software modules that enable installers to design, price up and quote a job on the spot – Focus for windows/ doors, and Vector for conservatories/orangeries.

Our sleek applications are helping the glazing industry improve its reputation within the consumer market and empower the salespeople to deliver a transparent and much more successful pitch to the increasingly discerning homeowner.

Over the past couple of years, we’ve also developed an alternative Production software for fabricators. This can work independently, or as an integrated platform with Focus and Vector, for businesses involved in both manufacturing and retail operations. Come talk to us in April if you want to know more!

Through ExtrudaSeal, we offer aluminium fabricators a far more competitively priced alternative for their weather seals. Our market leading gaskets enable them to achieve a 30% and, in some cases, even 50% cost saving, when compared to the ‘package deal’ they get from syscos. As a specialist weather seals manufacturer, we can also supply a very wide array of products to meet any requirements in terms of colour, materials and performance.

Euroseal is positioned as an outsourcing partner for some of the biggest PVC-U systems companies in the industry, and we’ll be promoting the benefits of teaming up with us. Interestingly, we manufacture rigid extrusions for multiple industries, and our stand 174 will display a variety of products, such as decking and fencing boards, cladding, roofing profiles and more.

We achieve this in-house and offer superb quality that must be seen to be appreciated; and The FIT Show, stand 238, is the place to check it out.

Quickslide remains the UK market leader in PVC-U Vertical Sliding windows with manufactured quality that is seldom equalled; and whilst you are ordering VS frames you may as well order the casements, composite doors and Bi-folds and enjoy the same slick ordering and deliveries.

Once visitors have impressed themselves with our products, they can have fun – a lot of fun – by knocking footballs through a window.

REAL footballs through a REAL window. And not a bobby in sight to spoil the fun!

In a preview such as this we are loathe to give away details of this important launch that we have been hinting at for months but, hopefully, managing to keep everyone guessing. After all it wouldn’t be a surprise if we let the cat out of the bag! Suffice it to say Made For Trade is launching a revolutionary product that has taken over 15 months to design and produce. It’s innovative, priced to sell and very fitter friendly.

It will be bespoke to each client’s need and the patented design will benefit from one of Made for Trade’s comprehensive Installation Guides. And just to tease you further, how can a glazed product be silicone free? All will be revealed on Stand 260. A visit to Made For Trade will be very worthwhile!

We’ll be inspiring visitors with our own authentic looking street set showcasing all our newest hardware ranges in doors and windows in everything from a smart city apartment to a cottage in the country.

We’ll be showing things like our innovative new Duo finish Supa stainless steel pull bars on contemporary composite doors and our fastest to fit ProSecure door hinge on a PVC-U door.

Our brand new fully recyclable, carbon trust certified GRIP espag handle will be centre stage, and we’ll be showing off the rainbow of colours available and demonstrating its super strength with an impressive live challenge.

Visitors will also be able to sample the very best in Mila’s ‘celebrity service’ and get specialist advice from our team about options for bespoke products and solutions for meeting the latest safety and security standards.

March 2016 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Tue & Wed: 10am until 5pm Thu: 10am until 4pm

FITSHOW 2016 DEFINING THE INDUSTRY

Stand No. 150

Dave Jones Managing Director, VEKA UK Group The VEKA UK Group celebrates its 30th year of UK manufacturing this year, and we’re delighted to be able to showcase a host of exciting new developments at the FIT Show.

We may have been around for 30 years, but we have no intention of slowing down!

Austin Greene has some exciting certification news to reveal at the Show, which will undoubtedly be of great interest to all our fabricators.

Visitors to stand 150 will also be able to explore the latest additions to the Imagine suite of products, the newest developments of the FlushSash range and a newly enhanced Vertical Slider.

Over the years, we have invested in our plant, our technology, our infrastructure and, perhaps most importantly, in our people. We have some of the most knowledgeable heads of department a company could ask for, so why not put them to the test?

Whether it’s a technical question or a marketing query, our experts will be on hand for the duration of the event to offer any advice and assistance you might require.

Stand No. 346

Gareth Jones Marketing and Technical Director, REHAU We’ve been running a teaser advertising campaign over the last few months to launch our new AGILA brand, so visitors should definitely come to the REHAU stand and find out what it’s all about.

At this stage, all we’re saying is that AGILA is a new REHAU brand for doors and that the first product we’ll be showing is a multipane sliding door with slim sightlines and contemporary aesthetics.

Of course, like everything from REHAU, it will be easy to fabricate and easy to install and it will have a few clever innovations which will make it stand out in a very fast growing market.

We’ll also be launching our new 360Performance online marketing portal at FIT, which will allow REHAU Authorised Partners to create their own personalised brochures for our products on screen.

Our team will be giving demonstrations on the stand so it’s a great opportunity to come and try it out.

www.glassnews.co.uk | March 2016

Stand No. 350 / 330

Roger Hartshorn CEO for Liniar & Avantek Machinery The FIT Show is the ideal opportunity for us to look after our customers, new and old, and to show them some of our exciting plans for the future.

Both Liniar and Avantek have been very busy of late and show no signs of slowing down anytime soon.

Liniar – Stand 350: We’re really pushing the boat out with the Liniar stand again this year. We have refreshments on offer, some practical free gifts and special show offers.

It will also be the first chance to see Liniar’s amazing new product in all its glory – and we promise it will be a real surprise!

Avantek Machinery – Stand 330: The Avantek stand will be exhibiting a range of its superb machinery, with industry experts on hand to offer advice to anyone looking to improve their production processes and maximise output.

The teams on both stands are looking forward to meeting you at the event.

Stand No. AT35

Tony Pratt Sales Director, The Composite Wood Company Window installers are always hungry for the next big thing in home improvements and we believe that wood plastic composites (WPC) – which can be used for fencing, decking and even garden rooms – are exactly that.

We’re bringing our range of WPC products to FIT in order to demonstrate the advantages of this versatile system. Composite wood has the natural look of timber but is also waterproof and stainresistant for outdoor usage, as well as being splinter-free and slip-resistant, so the same material is perfect for fencing, decking and balustrades.

The result is a product that really adds value to a home – with great margins for installers.

At FIT, we’ll also be debuting our new, fully insulated garden room. We’re so excited by this that we’re giving it away! Enter our competition via Twitter or Facebook, and the actual 6m by 2.5m garden room you’ll see on stand AT35 could be yours.

Stand No. 214

Alan Malcolm Sales Director, Sealco Sealco is exhibiting for the first time at FIT, because we want to demonstrate to visitors how we can serve all of your window and door hardware needs. Whether you’re working with PVCu, timber or aluminium, we have the in-depth technical knowhow to find the right solutions for you. A number of our experts will be on the stand to talk you through your specific needs.

With more than 4,000 product lines in stock – including major brand names alongside our popular Endurance range – you can get everything you need from a single source, available for next day delivery anywhere in mainland UK. On our ‘warehouse on a stand,’ you’ll feel like you’re standing in a hardware distribution centre and you’ll certainly recognise the brands labelled on our ‘big boxes’ – the likes of Yale, Trojan, Hoppe, Lockmaster, GU, MACO and AGB Hardware.

Pride of place on the stand will be a new product developed in partnership with one of our biggest customers. Details are still “under wraps,” but it is exactly the type of gamechanging solution for which FIT Show is renowned for unveiling!

Stand No. 125 / 128

Clare O’Hara Managing Director, Epwin Group Window Systems Division Epwin has a large presence at The FIT Show, the first the Group has made at a window and door industry trade event for many years.

The decision to be there is very simple: we have a great deal to tell the industry!

We have some of the best known, the most dynamic and most popular brands in the industry under the Epwin banner and we are bringing them all together at The FIT Show. Profile 22; Spectus; Swish; and PatioMaster are known throughout the industry.

And we have some great announcements to make about each.

New products from every brand – and the biggest launch the industry has seen for many years from Profile 22; new marketing initiatives; new services; and of course, lots of new people to meet.

Have a good look at what we have to offer before you go round the rest of the show: it will set a pretty tough benchmark!

A visit to Stands 125/128 alone will justify your visit to The FIT Show.

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VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

fitshow.co.uk

Visit GLASS NEWS ON stand 126

Stand No. 235

Stand No. 374

Ben Brocklesby Sales and Marketing Director, Origin

Roy Frost Managing Director, Deceuninck UK

Origin definitely has something special for its FiT Show visitors. The first thing is the stand (235) itself; a fantastic two-storey futuristic inspired house, sure to be the focal point of the show.

In the last 12 months we’ve invested heavily in innovative new products and extended our colourfrom-stock range. Our new best-in-market Slider24 and Fully Reversible Window (FRW) are on our stand, as well are our famous pretty windows.

We’ll have regular product demonstrations of all our latest innovations. Visitors can also learn more about our rapidly expanding MyBrand marketing suite.

Additionally, Origin will be presenting its revolutionary new quotation and ordering system, Sale Safe, which has been designed and developed entirely by Origin to drastically streamline the process of quoting, ordering and general admin. The software, of which attendees are encouraged to experience the benefits and time saving features first-hand, is sure to become a game changer. Sale Safe sets out to ensure that Origin’s trade agents spend less time chasing quotes and filing, leading to increased capacity and improved customer service.

We are also unveiling our new innovative ranges of blind systems. Plus the Origin Window will be showcased with its very topical optional upgrade of Aerogel, a space age insulation technology, capable of achieving an energy rating of A++ and U-Value of 0.9.

All of this will be on show as well as the industry renowned Origin Bi-folding Door.

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Slider24 is best-in-class for security, energy performance, weather, colour and looks. It’s a star in a commodity sliding patio sector.

Our new FRW is a leader in weather, energy and security and it looks great, so it’s a tender breaker and margin maker.

Deceuninck is No.1 in colour with 26 colourways from stock for windows and doors, including matching cills, trims and ancillaries.

Our fabricators and their customers can sell colour on the same lead time as white, so they lead in colour too.

Visit Stand 374 in Hall 3.

Stand No. 324

John Cooper SWISSPACER’s Head of Sales and Marketing – UK and Ireland SWISSPACER’s unique Marketing Toolkit will be the centrepiece of our stand at this year’s FIT Show.

The Toolkit is a new suite of marketing and sales aids that make it easy for fabricators and installers to sell the benefits of warm edge to their customers in words homeowners understand. The Toolkit helps them explain ‘Why SWISSPACER’ and the importance of high performing warm edge space bars to the long lasting, energy efficiency of their windows.

Warm edge is not an everyday term, and it can be complicated and difficult to describe simply. Our new Toolkit gives fabricators and installers the tools to sell warm edge and windows with SWISSPACER inside easily, confidently and successfully.

Our stand will also display SWISSPACER Air, a new innovative device that regulates the air pressure in sealed units and prevents sealed unit breakdowns caused by changes in altitude. Visit Stand 324, near the entrance to Hall 3.

Stand No. 208

Stand No. AT2

Stand No. 244

Asa McGillian Managing Director, Apeer

Mark Towers Managing Director, ODL Europe

Justin Harris Commercial Director, Winkhaus

Lumi! That’s what we want to show people at The FIT Show. Not forgetting our superb range of residential doors of course which are hitting record sales after 12 years of pioneering composite doors in the UK.

A big area of opportunity in our industry continues to be retail, an area in which ODL Europe has invested in expanding our product range. Adding value is the way forward, and key to our product offering, so visitors to stand AT2 will be able to see how they can benefit from our extensive range of solutions to help them sell. We will be showcasing our unrivalled collection of glazing cassette options – including the ever popular TriSys range, and the new, contemporary Spotlights glazing cassettes, which give customers even more design options for their entry doors.

The FIT Show is a great opportunity for us to showcase both our established and very successful products, such as the AV2 Family, as well as our latest innovations – particularly the new AV3 autoLock, our Grand Entrance range of multipoint locks for double doors, and the recently launched FireFrame®.

Lumi will be familiar to many people in the UK– we won the New Product of the Year category at the G Awards when the judges said it was ‘A product that truly reinvents the window’ – but this is the first opportunity for us to show Lumi to the window trade!

Lumi is a complete range of customisable, matching frameless windows and bi-folding, patio and residential doors. The triple glazed units bonded to an internal GRP subframe give tremendous strength and the uninterrupted, edge-toedge glazing looks amazing, especially on a wide span of bi-folding doors.

Homeowners and architects saw Lumi at Grand Designs last year and they loved it and we have some impressive orders and installations as a result.

We are also offering a preview of our new range of composite door glass options, but the ‘stand out’ product will be the Built in Blind, which can help add value to high selling items such as bi-folding, French and patio doors. The integral, cordless blind can be custom sized for any installation requirement, and supplied within 10 days from point of order. The glass units meet EN 1279 Parts 2/3/6 standards and are available gas filled and with low-E glass for maximum thermal efficiency.

It is even compatible with all profile systems, so fabricators and installers of PVC-U, aluminium or timber can benefit. Come and see it for yourself on Stand AT2.

But the Winkhaus proposition stretches further than the guarantee of innovative, top-quality products. We offer fabricators a real partnership, one that will help them keep ahead of the curve and take advantage of new market opportunities well before the competition. Our support is truly holistic, ranging from strategic marketing, to our focus on anticipating and identifying the changing legislation requirements in order to create new product designs. This ensures our customers are always compliant, and helps them hit the ground running whatever the changes.

We invite fabricators and installers interested in market leading hardware solutions to visit stand no.

244, where they’ll also be able to enjoy authentic German hospitality, with beer and ‘wurst’.

March 2016 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Tue & Wed: 10am until 5pm Thu: 10am until 4pm

FITSHOW 2016 DEFINING THE INDUSTRY

Stand No. 236

Joe Trueman Managing Director, Truemans We’re very excited to be the first window and door trade counter chain to exhibit at the FIT Show. We have very big plans for the next few years, with more locations to be opened in new regions of the country, and we’re going to the FIT Show to generate further market awareness about the convenience of our business model amongst small and medium size installers. The Truemans outlets are giving them easy access to a very wide range of products, including premium frames like Residence 9 windows and aluminium bi-folds, enabling them to fully capitalise on the market’s lucrative opportunities.

Without revealing too much, our stand, no. 236, will be a perfect reflection of Truemans and our company ethos – apart from our great variety of top-notch products, we are known for the comprehensive added value services we provide to our customers and, not least, our friendly and approachable attitude.

Needless to say there’s lots of fun to be had for visitors to our stand!

Stand No. AT14 / AT51

Steve Stewart CEO, Brisant Secure With the introduction of Approved Document Q in October 2015, manufacturers, fabricators and installers have been reviewing the security installers sell to consumers.

Our Domestic Door Security Report, which Secured by Design circulated, revealed 85% of homeowners said security is the most important factor when choosing a new door.

Improving security to meet and exceed regulations helps sell doors to homeowners.

Our timed break-in videos show the most commonly used cylinder door locks in the industry let burglars in - in as little as 9 seconds but the high security Ultion cylinder door lock gives homeowners real security.

More and more doors in the industry are being sold with Ultion security as standard, or as an upgrade option. It keeps the bad guys out.

Watch the videos at www.ultion-lock.co.uk.

There are two Ultion stands at the FIT Show; AT14 and AT51. Find out what selling Ultion security can do for your business.

Stand No. A60

Samantha Hill Marketing Manager, Thermoseal Thermoseal Group is the UK’s leading manufacturer of warm edge spacer systems and supplier of over 1,500 insulated glass (IG) sealed unit components. The Fit Show will showcase the Group’s highest performance spacer systems - Thermobar and Thermoflex Warm Edge Spacers.

Thermobar and Thermoflex have achieved Bundesverband Flachglas thermal ratings of 0.14W/mK and 0.135W/mK respectively. In addition, these spacer bars have achieved Passive House ratings of phA+ certifying them for use in Arctic climates.

At the Fit Show, we are looking to speak to Fabricators and Installers and show how and why our products are not only preferred by sealed unit manufacturers, but are the best choice for installers. On our stand, we will demonstrate our new Thermoflex Equipment Package for making IG units manually.

We’d also like to show fabricators and installers our warm edge duplex and Interbar systems which enables manufacturers to now offer more energy efficient simulated multipane window systems.

Visit Thermoseal Group at The Innovation Zone – Stand A60.

www.glassnews.co.uk | March 2016

Stand No. 110

Gareth Mobley CEO, Solidor Solidor is the most secure composite door on the market.

An independent test house put Solidor and two market leaders through the new, more demanding PAS24 cut test, which will start to come into force from March 2016. Because of its solid, laminated-hardwood timber core, Solidor passed. Two doors representing 7 out of 10 composite doors on the market failed in under 90 seconds.

Then, from January, we standardised on Ultion, the most secure cylinder door lock on the market. Now Solidor is the most secure composite door on the market.

We’re also adding more options to our range of quality, secure composite doors. Installers will have even more choice to help them sell more premium quality doors.

FIT Show visitors wanting to learn more about the number one composite door for innovation, quality, design and security should visit stand 110, to see why Solidor is the most stylish and secure.

Visit www.solidor.co.uk, follow @SolidorLtd, or call 01782 950 941.

Stand No. 216

Stand No. 370

Haydon Statham Sales Director, Phoenix Doors

Dan Gill Managing Director, The Residence Collection

As part of MASCO UK Window Group, Phoenix Doors will be sharing the Group stand from where we’ll be showcasing a variety of GRP composite door styles from our comprehensive ranges, spearheaded by our highperformance composite door - Meridian.

We launched Residence 9 (R9) at the FIT Show in 2013. It’s selling like hot cakes. It grew explosively last year and now there’s 454 active R9 installers.

We’ve created a superpremium windows sector no-one thought could exist in a commodity market.

But homeowners are happy to pay more for windows they want. R9 was designed for British homes, so it looks right. It performs the way homeowners need it to, and looks the way they want.

Sales of the 70mm doublerebated Meridian Door have been growing month-onmonth and the FIT Show gives visitors the opportunity to see this product up close and really ‘get a handle on’ what makes it so special.

Given the marked market swing towards coloured doors, we’ll also be highlighting how our new enlarged paint spraying facilities will be satisfying growing demand in this area. Look out for our eyecatching door!

Other big draws will be our expanded choice of outer-frames, offering a major advantage in colourmatching sidelights and toplights with homeowners’ existing windows, plus a new electronic lock to be introduced across our entire composite door range.

Now we’re creating a collection.

The Residence Collection will change the way we sell windows. They’re designed specifically for British buildings. The Residence Collection: windows and doors the way they’re meant to be.

We’ve got a huge stand at the FIT Show, but it isn’t big enough to show or tell you everything. Come to stand 370 to see the exciting Residence Collection, and book a time to visit us after the show so we can tell you all about it.

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VOICE OF THE INDUSTRY THE INTERNATIONAL CENTRE, TELFORD 12 - 14 APRIL 2016

The UK’s Leading Glass & Glazing Newspaper Stand No. AT13 / A70

Visit US ON stand 126

This is possible thanks to engineered mouldings inside the frame which remove the need for diagonal corner welds – a characteristic giveaway of standard PVC-U windows. The joint detail adds considerable authenticity to the window and enables delivery of a product with the true look of timber, while retaining all the benefits of PVC-U. And it’s up to 25% less expensive than the nearest equivalent PVC-U flush sash product.

Chris Coxon Head of Marketing, Eurocell Stand No. 120

Stand No. 361

There are two fantastic reasons to visit Eurocell’s stands. First is the Modus S, a mechanically jointed flush sash casement window, which combines modern materials with a truly traditional appearance.

Stand No. 118

Stand A70 features our new tiling system for the Equinox conservatory roof system. SlateSkin is a fast-install, durable and realistic slate-effect GRP tile sheet that is up to 50% quicker to fit than other conservatory tile methods. Guaranteed for 25 years, SlateSkin’s lightweight allows the pitch to be set from 50 – a pitch that no other current tile system can achieve – to 350.

Follow us on Twitter @eurocellplc #originalgamechanger and #FITEurocell.

Stand No. 139

Stand No. 228

Stand No. A30

Martin James Managing Director, Dutemann

Gregory Kelly General Manager, Entrance®

Leon Day Managing Director, Universal Arches

Chris Baron Co-director, Prefix Systems

Patrick Firmager Marketing Director, TruFrame

Jason McCabe Commercial Director, Clayton Glass

This year we have 3 big reasons to visit the Dutemann stand. We are giving away a 3 PANEL BI-FOLD DOOR, a HAUS TAUR L105 and a MONO TRACK GLIDE-S. Visitors to the fit show will be able to enter our competition at stand 120, just come by and see how easy it is to win one of these amazing prizes worth thousands of pounds.

Entrance® is a totally tailored composite door solution that enables fabricators to supply their own range of composite doors without the stress or expense of sourcing or stock-holding. That’s what fabricators told us they want.

This years FIT Show will again be important for us as we represent the bending sector as a whole. The stand will have a distinctive Made in Britain them with a fully welded and sprayed Union Jack made from PVCu profiles taking centre stage.

At this FIT Show we’ll be launching more new products than ever before, as we cement ourselves as the market leaders for the extended living space market. A big feature on the stand will be Warm Roof technology both for our IX250 Orangery and for our market-leading Warm Roof solution.

With a myriad of stands to attract the visitor to the FIT Show, what reasons can you give as to why a visitor should make a point of visiting your stand?

SMARTGLASS Dynamic, powered by SageGlass launch is a real must. It’s the UK’s first commercially viable switchable glass for rooflights, with a short leadtime and is also available for conservatories and large span door solutions on an extended time frame.

As one of the biggest suppliers of Schuco BiFolding Doors, you’ll also get the chance to see the ASS70 FD, an impressive corner bi-fold like no other. It offers the benefits of a wide choice of styles, quiet operation, perfect weather tightness, and high transparency.

In addition to the aluminum doors on display, we’ve got 4 Haus Taur Doors on our stand. Launched just recently, you’ll be one of the first to see this special door up close and personal.

Details of how to enter will be revealed at the FIT SHOW, just make sure you bring your phone!

Our unique way of doing business puts fabricators in complete control. Every step of the way. They choose everything they need to make the composite door range they want to sell.

We supply the door and hardware, and fabricators put money back into their business selling their own door in their own frame.

We help fabricators make the composite door solution that’s right for them.

We also provide marketing support so it’s easy for fabricators to promote their own composite door range to their customers.

This includes shade cards and brochures, as well as a personalised Door Designer for their website.

To find out what Entrance can do for your business, visit us stand 361 at the FIT Show.

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Following on form the successful sponsorship of the lanyards from the last two shows, we will again be providing all show visitors with a Brisant key, with the aim of being able to open up the arched Solidor composite door on the stand, with the final winner receiving the latest generation iPad. The show is also important for us to cement relationships with existing customers and also to develop new business. We will also be looking to build on our existing relationships with our key partners at the show including Rehau, Solidor and Window Widgets. Ultimately we’re aiming to further enhance our credentials as the leading experts in the bending sector for PVCu building profiles.

The central roof lantern will also incorporate our new hybrid conservatory, window and door system, Opus, which features beautiful hardwood to the inside. It will also feature our new SMARTGLASS® Dynamic, powered by Sage Glass switchable glass, as we become the first come in the UK to offer this in standard sizes for rooflights.

We will also be launching our new tile/glass Hybrid Warm Roof and there will be further new developments for the high end conservatory sector, a new Residence system, new traditional veranda and canopy system, new triple glazed flat rooflight, a Warm Roof with Environtile at a low pitch of just 10 degrees and further developments with our rooflight partner, Velux.

This years’ FIT Show is fundamentally important for us as a business and the stand will be split into four distinct areas, so we can showcase all the new elements within our business.

Product is key for TruFrame and that’s why we’ve spent most of the last 12 months developing our new fully mechanically jointed flush sash window and door range which is branded as Refine.

We will also be showing a French and entrance door from our newly launched solid and secure Endurance® Doors range.

Our TruFrame Direct model will be shown with our typical premium counter top, branded goods and the ability to purchase smaller goods at the show. The marketing team will also be on hand to showcase the kind of support we now offer all of our customers on a daily basis. Finally, the proven lead generation model, Double Glazing Network, will also be represented on the stand, plus there will be daily digital seminars by our trusted internet partners.

This new technology from Saint Gobain is a clear glass that is able to change through a range of intermediate blue tints and back again at the touch of a button. On bright summer days the glass in its fully tinted state blocks 91% of the sun’s rays and reduces light transmission down to just 1%. Yet in summer months the 1.1 U-value keeps the warmth in and with a light transmission of 60% is in fact similar to standard clear glass.

On stand A30, we’ll be showing off one static and two interactive glass samples including a lantern roof. But for those of you wanting to see the effect on a grand scale, it’s been installed to the very front of the International Centre, Telford.

March 2016 | www.glassnews.co.uk

Promac Shop on-line Do you need a replacement part in a hurry? For the first time you can now order your parts, spares and consumables on-line at www.promacshop.co.uk. You don’t have to wait until the next day, you can now order 24-7, and be assured of a first class service from a name you can trust.

Productive and profitable manufacturing relies on machinery that is running. Promac go the extra mile to make sure customers receive genuine approved replacement parts - all backed by manufacturer guarantee - quickly and efficiently to ensure downtime is kept to a minimum. Promac is focused on giving customers what they need.

www.promacshop.co.uk

PROMAC, where good just got On-Line

0316/0081

www.promac.co.uk

3c Hadrians Way, Glebe Farm Industrial Estate, Rugby, Warwickshire CV21 1ST

T: 01788 577577 F: 01788 567938 E: sales@promac.co.uk

www.glassnews.co.uk | March 2016

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GLASS

The UK’s Leading Glass & Glazing Newspaper

DORMA HSW Easy Safe GLASS WALL OPENS UP new design POSSIBILITIES DORMA UK, the trusted global partner for premium access solutions and services has launched HSW EASY Safe, the latest addition to its horizontal sliding wall and glass partition range.

Laminated Safety Glass (LSG). This solution reduces the danger of glass breakage while introducing all the functional and customization advantages of the different intermediate film types now available in LSG.

HSW EASY Safe, the horizontal sliding wall system with frameless doors offers easy planning and installation to create client-convincing solutions – for example as store fronts in shopping malls or in airports or for internal winter gardens in residential apartments.

A wide range of finishes and functional options are available and the modular track system allows for a variety of configurations to meet specific design or layout requirements. The open panels can be stacked in parallel with, or at ninety degrees to the frontage and parked in view or concealed in niches or behind columns.

Single or double doors for access through the closed frontage can either be

In addition to using Toughened Safety Glass (TSG) panels, DORMA’s new Clamp & Glue Technology provides the option to use

installed as pivoting end panels or integrated into the sliding panels.

HSW EASY Safe features secure and convenient locking devices at the top and bottom of each panel, while a cylinder lock secures the whole assembly. On pivoting or sliding panels, a new indicator shows the status of the top locking device. Green indicates the panel is enabled to slide or pivot while red on the indicator shows the panel is locked. The locks located at the bottom, which couple the panels together or secure their position on the floor, can be foot operated. The new 3-in-1 Multilock can be fitted in three ways to meet the requirements of the project.

Double brush seals are built into the top door rails as standard. To achieve a better draft exclusion performance, full height vertical brush seals and seals on the bottom rail are available as an option.

For more information please visit www.dorma.com or follow @DORMAUK. READER ENQUIRY No: 0316/0082

GLASSOLUTIONS FIRES UP £1.5 MILLION DUDLEY MANUFACTURING INVESTMENT The UK’s largest glass processor GLASSOLUTIONS is creating 12 new jobs at its Dudley factory as part of a major investment programme designed to increase capacity and improve manufacturing efficiency.

The West Midlands plant is one of GLASSOLUTIONS’ two glass toughening centres of excellence which it has operated for 18 years. This £1.5 million investment project enables new technology to be commissioned and existing plant upgraded, including a Bystronic loader, a LISEC arriser to ensure high quality, consistent finishing and a larger new Firejet furnace which will improve product quality and cut energy usage by 30%.

According to GLASSOLUTIONS Marketing Manager Adam Taylor, it will be very much ‘business as usual’ during the Dudley upgrade work thanks to detailed planning and the unique way that the company is set up and resourced.

Adam says: “Our investment at Dudley will allow us to do more of what we do, and do it even better. With greater automation and plant reliability, customers will see real benefits and we believe the project will strengthen our position as a market leader in the glass processing and toughening markets.

“We’ve planned the upgrade project in the shortest possible schedule which means it will be complete by March. Importantly, we’ll

operate a full production line at all times, and we have plenty of back-up capacity at our nearby Coventry factory as well as our six other glass processing sites. This should mean little or no difference to normal lead times.”

GLASSOLUTIONS is the UK’s largest processor, distributor, installer and repairer of glass with a network of more than 20 production sites, distribution branches and operations centres. This provides customers with the widest range of glass products and services, with everything from toughening and laminating, right through to domestic and commercial sealed units and the supply of specialist products which offer enhanced acoustic and solar control.

For further information visit www.glassolutions.co.uk.

READER ENQUIRY No: 0316/0083

Float Glass Industries’

supplies the glass in the UK’s first fully reconfigurable manufacturing facility Factory 2050 in Sheffield is the UK’s first fully reconfigurable assembly and component manufacturing facility. Home to the University of Sheffield’s Advanced Manufacturing Research Centre (AMRC) with Boeing, the state of the art research factory was designed to meet the needs of high value manufacturing and aerospace industries.

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The prestigious building was designed by Bond Bryan Architects and as you would expect from a such cutting edge project, every element of its design had an exacting specification with the aim of meeting the BREEAM Excellent rating. And because the building would be used to showcase advanced manufacturing technologies, a mainly glass construction was chosen.

Photography and design: Bond Bryan Architects.

Such a complex and high profile glazing project required highly experienced contractors. The contract was awarded to a consortium of three companies: Float Glass Industries, leading glass suppliers to the curtain walling, window and glazing industry, Lakesmere and Saint Gobain.

building that would meet and exceed all the requirements. The Everseal IG Warm Edge Insulating Glass was supplied by Float Glass Industries with a glass specification of 6mm Coolite SKN 165 and 10mm Coolite SKN 154. The fast track building programme meant there was no room for error or delay in the delivery, but as you would expect from a contractor used to working on complex, high profile projects, Float Glass Industries was able to deliver.

Together, the three companies developed a performance specification for the

The result is a stunning building whose impressive exterior matches the

technological innovation inside. Paul Newcombe of Float Glass Industries, commented, “It is great to see such a high tech building being built in the UK, especially just down the road from our own headquarters in Manchester. The finished building represents the state of the art when it comes to glazing and we’re delighted to have played such an integral part in bringing it from the drawing board to reality.”

Tel: 0161 946 8000 - www.floatglass.co.uk READER ENQUIRY No: 0316/0084

March 2016 | www.glassnews.co.uk

GLASS

The UK’s Leading Glass & Glazing Newspaper

Double R installs the first volume TruShield IGU production line The first volume production line for TruShield® glass protection system from Edgetech UK, the leading voice for energy efficient glazing, is up and running at Double R Glass & Roofing Systems.

The Wellingborough-based glass unit manufacturer has added the new equipment within its decorative glass facility.

The line incorporates a spray booth, oven and easels to make application of TruShield to IGUs quick, easy and cost effective. The three step process prepares the glass and applies a fine layer of TruShield before the coating is cured in a specially designed oven which reduces production time significantly.

TruShield protects glass to maintain its original performance and saves time, effort and money for end users by creating easy-clean glass.

Ian Sims, Managing Director at Double R says: “We have been using Edgetech’s Super Spacer® for many years so we saw TruShield when it was launched. We knew immediately that we wanted to offer it to customers.

“Investing in new machinery means we can offer a far superior product and the personalised marketing support helps our customers differentiate themselves from their competitors. TruShield is extremely durable and resistant to all types of dirt which gives it the edge over alternative glass coatings.”

Charlotte Davies, Marketing Manager for Edgetech adds: “We worked closely with Double R developing the volume production line for TruShield and their expertise in unit manufacture has been invaluable. This is the first set up of its

TruShield volume production line at Double R Glass & Roofing Systems.

kind in the UK and fills a gap in the market for a semi-automated system that enables high volume coated glass output without the need for large upfront investment. It’s great too that Double R’s customers are using our marketing support to demonstrate the benefits of TruShield.”

Edgetech’s marketing suite for TruShield includes plenty of support for installation companies. There are kits with samples of glass half with TruShield applied and half left untreated to demonstrate the difference when mud is applied. Consumer focused leaflets are available that can be personalised for companies using TruShield, and a DVD explaining the benefits of TruShield as well.

Edgetech is creating a national network of TruShield Approved Applicators. If you are an IGU Manufacturer or Fabricator interested in adding value to your offering with TruShield contact Edgetech today on: 02476 639931 or visit: www.trushield-glass.com.

READER ENQUIRY No: 0316/0085

GLASSOLUTIONS TAKES GLASS ORDERING ONLINE WITH REVOLUTIONARY

NEW APP

Leading glass manufacturer, processor and distributor GLASSOLUTIONS has launched a new app which is set to transform the way glaziers and building professionals configure and order smaller volume and occasional glass purchases.

Called MyGlassolutions, the new app provides access to a wide range of high quality glass products at the click of a button, including laminated glass for shop fronts and double glazed units (DGUs). In common with major e-commerce platforms like Amazon, the app provides instant quotations, online payment and order tracking. Quotes can be saved for later retrieval and printable PDF quotes can be output directly from the app – ideal for anyone at the customer quote stage.

MyGlassolutions gives users the ability to order glass products using their mobile, tablet, laptop or desktop PC. App users can configure their orders to their own specification, choosing the dimensions and finish of their item as well as the type of glass and the product itself.

Products are ordered on a ‘click and collect’ basis, with customer deliveries also available.

The one-off registration process is simple with just three steps, providing users with a permanent username and password for instant ongoing access.

In addition to laminates for shop fronts and DGUs, MyGlassolutions users can purchase

Senior’s SF52 curtain walling keeps slim sightlines in view

TuffX glass brings sparkle to a new Swarovski shopfront

For projects that desire a sleek, uniform appearance and demand exceptional energy efficiency, the new SF52 curtain wall system from Senior Architectural Systems can provide the perfect combination of aesthetics and thermal performance.

Swarovski is renowned the world over for its glittering crystal jewellery. With such a powerful reputation to uphold, it is important that every element of its brand stands up to scrutiny. So when a new shop was planned for The Mall in Blackburn, every element of its design was meticulously considered.

Interest in Senior’s thermally enhanced SF52 system has continued to soar following the product’s official launch in 2015, with SF52 now firmly established as Senior’s most popular curtain wall solution. Key to the system’s successful reception is its slim 52mm sight lines which help achieve an attractive uniform appearance. Available as a mullion drained system which removes the need for visible drainage slots, the new SF52 system

can also be specified as capped, silicone sealed or as a combination of the two for even greater design flexibility.

SF52 has been carefully designed and developed to ensure that high aesthetics are equally matched by consistent and reliable construction quality, with no special machinery or tooling required for ease of fabrication. Suitable for ground floor or high rise projects, full design support and technical back-up is available and the range is also on the NBS National Building Modelling (BIM) Library.

The new SF52 system is fully compatible with Senior’s portfolio of windows and doors and is also capable of holding double or triple glazed units ranging from 24mm to 50mm in thickness via the use of various gaskets and thermal breaks. Fully CWCT tested and with excellent weather performance, SF52 is also durable, recyclable and has a life expectancy of more than 40 years.

For more information about Senior, visit www.seniorarchitectural.co.uk READER ENQUIRY No: 0316/0086

www.glassnews.co.uk | March 2016

Particularly important was the shopfront. A stunning expanse of glass was specified to showcase the shop’s sparkling products and encourage shoppers to enter.

TuffX Processed Glass, manufacturer of specialist, toughened safety glass, was selected to supply the glass that was needed. The technical team at the company specified the use of Pilkington Optiwhite™ low iron float glass to give the shop the wow factor it needed.

Because it’s a low iron float glass, Pilkington Optiwhite™ has a very high light transmission and is practically colourless, so for projects where transparency and purity of colour is desirable such as the Swarovski shopfront, it’s the perfect solution.

In total TuffX manufactured 20m2 of 12mm toughened Pilkington Optiwhite™ for the Swarovski shopfront. All edges were polished

numerous types of mirrors, cut-to-size stock glass, balustrade glazing and backpainted glass for applications like splashbacks, and shelving.

Mike Butterick, Marketing Director for GLASSOLUTIONS says: “We’re really excited to be launching MyGlassolutions which has been designed specifically with glaziers and building professionals in mind. Our nationwide presence and wide ranging processing capabilities put us in a unique position to be able to bring a comprehensive online glass service to the market for the first time.”

Once registered to use MyGlassolutions, mobile and tablet users can download the app through the App Store or Google Play – but usernames and passwords work across all platforms.

To find out more visit www.glassolutions.co.uk/ myglassolutions.

READER ENQUIRY No: 0316/0087

and drilled and notched to suit patch fittings to create a visually sophisticated finish and enable easy fitting once on site.

Graham Price at TuffX commented, “We were delighted to be asked to supply the glass for the Swarovski contract and are very proud of the results. The purity of the glass is emphasised by the lights inside and makes the shopfront very bright and attention grabbing for passers by.”

TuffX Processed Glass has been manufacturing specialist toughened safety glass from its Merseyside headquarters for over 20 years. In that time it has become the “go to” name for anyone working on high profile, complex or technically demanding glazing projects. And as its work on the Swarovski project shows, TuffX’s ability to deliver outstanding solutions to meet the complex requirements is second to none.

Tel: 0845 3400 200 - www.tuffxglass.co.uk READER ENQUIRY No: 0316/0088

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GLASS

The UK’s Leading Glass & Glazing Newspaper

Clear ambition

Glass News reports on Glamorgan Glazing, a company which, with its state-of-the art frame and glass manufacturing capability, has positioned itself to offer installers a complete product offering from a single supplier.

“A lot of fabricators have attempted to move into glass manufacture but then start to buyin again. We have done it the other way round and for my money, the right way round. There are fewer processes in PVC-U frames, in comparison glass is far more difficult to work so the transition is harder, going from glass to glass and frame manufacture is more logical”, says Jeff Edwards.

As owner and managing director of Glamorgan Glazing, it’s a journey he and his team have just completed. “For us it simply makes sense. We’re delivering glass across South Wales and Southern and South West England, in offering our customers frames as well, we have created a complete product and service offer.”

He set up Glamorgan Glazing in 1989 aged just 16 with a £5,000 loan from the Prince’s Trust. Three decades on, the company is one of South Wale’s largest glass IGU manufacturers and has a cutting edge manufacturing capability.

“What we have tried to do”, continues Jeff, “is to own as much of the supply chain as possible. We hold huge amounts of glass in stock, we temper and toughen our own glass – it means that we’re not reliant on suppliers.”

The group’s operation is split across two sites, its state-of-the-art glass processing plant and just a stone’s throw away, an even more impressive 28,000 sq ft PVC-U operation.

What is staggering is that this cavernous manufacturing capability, filled with the latest machinery was only set-up in July last year.

“When we started I said to the boys, ‘I don’t care if we only make 10 windows but I want to make them well’. That week I don’t think we even made 10 windows, we might of made one window 10 times”, Jeff quips.

“But we had that luxury. We had allowed ourselves time to get it right to make sure that when we launched our product and service offer we were delivering the right levels of reliability to our customers – we didn’t want to find our feet along the way and let customers down.”

There is an ease and confidence about Jeff and the Glamorgan Glazing team. The company continued to grow and invest throughout the downturn, totalling a more than £4m spend on equipment, machinery and stock.

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But this belies a very definite focus on quality, efficiency and productivity. This starts with the company’s choice of system. The Ideal 70 from aluplast is an energy efficient fivechambered fully sculptured profile from a global leader in PVC-U technology.

Manufactured by aluplast specifically for the UK market, the German-engineered system is designed to deliver a host of manufacturing efficiencies. This includes an optimum 44mm flush triple-glazed beading option, which contributes to up to a WER A++ rating.

Fully integrated hardware and appropriate reinforcement, also make it a proven Part Q, PAS24:2012 and Secured by Design system.

“The energy efficiency rating was important – it’s a priority for end users. The ecotech 70 aluplast’s recycled content system also gives us something a little bit different” says Jeff.

The technology used by aluplast to manufacture the ecotech Ideal 70, exemplifies the investment the systems house has made in its offer. It simultaneously uses two compound screw feeds, which push recycled

composite and virgin material simultaneously through a single dye to create the profile.

This locks recycled material away from areas of the frame visible to the end-user or which perform a structural role. Its use of Calcium organic stabilised virgin material on all surface extrusions, means that aluplast is able to guarantee the surface performance of profiles, including consistent depth of gloss.

“For us it’s about the manufacturing efficiencies. We operate a lean manufacturing system in the factory and keep our overheads very low, which means that we can pass on the savings we make in a very competitive price point to our customers”, says Jeff.

“We wanted a technically advanced product but one which gave us performance but still allowed us to be exceptionally competitive.”

This is key to the Glamorgan Glazing offer. It has exploited efficiencies in lean

manufacturing, in machinery and in its choice of system. It’s passing on the benefits that this delivers, plus the advantages of single source supply to installers.

Jeff concludes: “Say for example you have a mis-measure – we know they do happen.

If you’re buying in from a fabricator with a conventional set up buying in glass, even if you can get the frames remade, you might have to wait for a week or more to get the glass and get out and complete the job.

“It’s not just the cost of the replacement frame or glass, it’s the time going back to finish the job and being able to invoice - it can represent thousands of pounds on your cash flow.

“With us, because we own so much of the process by the time you have driven down to the factory to pick it up, we can have the complete window remade – your customer doesn’t even have to know!”

To find out more about Glamorgan Glazing window and door offer visit www.glamorganglazing.com call 01639 822252 or email sales@glamorganglazing.com.

For more information about becoming an aluplast customer, call 01684 273401 email orders@aluplast.co.uk or visit www.aluplast.co.uk.

READER ENQUIRY No: 0316/0089

March 2016 | www.glassnews.co.uk

0316/0090

WE REVOLUTIONISED THE WINDOW INDUSTRY IN 2009 WE DID IT AGAIN IN 2012

S.T.E.M. 14.04.2016 THIS WILL CHANGE EVERYTHING. AGAIN www.glassnews.co.uk | March 2016

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br NE oc Pe f hu ar or W re l C ! C om 20 a ll p 1 fo os 6 r y ite ! ou D r F oo RE r Ec op y.

Do you ge from your Bi-Fold Doors from £850 +VAT • Personalise your Liniar bi-fold – available in a huge variety of colours

Liniar Modlok Patio from £255 +VAT

Composite Doors from £295 +VAT

• 5 chamber system provides enhanced thermal performance • Meets 2013 building regulations with U value of 1.3wm2k • 80mm slimline sash • Fully sculptured glazing bead • Can accommodate triple glazing • Silver passivated locks and keeps • Smooth silent running action • 4 wheel bogey running system with adjustment

• Liniar designated outer frame – matches all Liniar products perfectly!

• With over 20 door styles to choose from • 7 standard vibrant and popular colour choices to choose from as well as 100’s of other RAL colours • The most competitively priced composite doors available • Stunning selection of glass options • 5 day lead time

• ModLok modular hardware with integral reinforcing

• All of our frames are guaranteed to not warp, split or discolour for a minimum of 10 years • Energy Plus multichambered outer frame and sash offers maximum thermal efficiency • Liniar ModLok bi-fold is also triple glazing ready • Low threshold at just 24mm high, offering easy access for family living • Liniar standard and ModLok bi-fold doors

Winkhaus Ecoframe™ - The eco-friendly doorframe for composite doors Following extensive market research it has been established that a viable alternative to PVCu outer frames was required that could not only reduce material and labour costs but that was also a product that could be infinitely recycled in accordance with the EU landfill directive.

• Landfill taxes to rise by £35 per tonne

• 6 point locking, 4 hooks and 2 shootbolts

• Reduce maintenance and labour costs

• Anti-bump cyclinder

• Recycle and re-use, with our new Ecofriendly door frame for composite doors

• Anti-snap cylinder

Secured by Design

SBD Police Preferred Specification

520030 - NOV15 - PEARL DPS PAGE AD_V5.indd

1

March 2016 | www.glassnews.co.uk

et all this r supplier?

Perfect Finish!

Flush Sash Windows Our Flush Sash Windows offer the realism of a traditional pre-1932 timber window combined with 21st century thermal benefits. Many property owners require a traditional timber window frame, sometimes due to planning or environmental restrictions.

• Sash fitted flush into the frame – foiled to look like traditional timber to offer a sleek, contemporary finish.

• A+ rated. Lower cost window with higher thermal benefits than timber – in addition to being fully secure.

– colour matched, lead free, PVCu trims and matching silicone sealants – now available from Pearl!

• Available in sculptured profile with the flush finish on external faces, 28mm double or triple glazing, internally beaded, with a wide choice of opening configurations, colours, finishes, hardware and glazing.

5 Day Lead Time! on all standard products

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• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

• 10 Years Casement Warranty on Total Hardware friction stays, Trojan window handles and Kenrick shootbolts and espags.

R 25 FO

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

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FREE electronic ordering software via Business Micros Evo Satellite. Enables you to process orders and obtain instant quotes with real time ordering and glass sizes!

NO MORE WAITING. In addition, this is now complimented with our new Portal software for ordering and pricing bespoke items such as Bi-fold Doors, Composite Doors and Patio Doors, in full colour. You can use this software on your desktop, iPad or smartphone.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk 0316/0091

www.glassnews.co.uk | March 2016

21/01/2016 19:01

53

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Windows by Choice grows with Sternfenster Having nearly doubled its weekly volumes in under 12 months, Shefford-based Windows by Choice is one of many small to medium size installers across the UK to take advantage of Sternfenster’s tailor-made support package designed to help businesses grow.

Like many installers in the industry, Windows by Choice has also started as a home based one-man band, fitting windows and doors locally.

In 2002, owner Marcus Cook established his business as a limited company operating in and around Hertfordshire, Bedfordshire, Buckinghamshire,

Cambridgeshire and North London. After noticing a strong shift in consumer demand towards higherend double glazing, Marcus decided to find a supplier that could help his business capitalise on the new trends with top-quality products, while allowing him to generate better margins on his jobs.

Just under a year ago, Windows by Choice turned to Sternfenster for its premium frames, and an irresistible array of added value services. “We started to focus further on aluminium and timberlook windows and doors, and wanted a supplier who could offer both, alongside white PVC-U frames and occasional products, such as vertical sliders, composite doors, and Residence 9,” said Marcus. “Crucially, as we took on more sophisticated jobs, we needed reliable lead times, and a fast response from the fabricator, and that’s exactly what we have with Sternfenster.

“Not just another timberlook range” “I was especially impressed with their exclusive range of timber-look windows and doors, StyleLine, which has proven spectacularly popular with our customers.

StyleLine is also backed by very attractive branding, and we get extensive marketing support from the supplier to help us promote it effectively to the homeowners, and open up the chance to sell additional products,” explained Marcus.

Sternfenster sales manager, Steve Lane, commented: “Windows by Choice is a prime example of an installer who is fully capitalising on the opportunity to offer a unique product in its region.

With StyleLine, they are able to supply not just another timber-look window or door, but a product with superior all round performance, combining beautiful looks with added functionality, security and strength – a very attractive offer for the end-consumer.”

Perfectly positioned to appeal to both PVC-U and timber buyers, the awardnominated StyleLine is an aspirational, yet affordable product for end-users wanting to invest in PVC-U replacements, while being a modern, efficient and attractive alternative to the traditional wooden frames for timber sympathisers.

“StyleLine has greatly contributed to the increase in the volumes we install, and it comes with top-notch service and support from the fabricator – I’m particularly pleased about the fast lead times for this premium product, which is supplied within 10-14 days,” said Marcus.

Aside from StyleLine, Windows by Choice also specialises in the installation of aluminium bi-folding doors. “Demand continues to grow and, with more installers offering bi-folds, is paramount that I keep my

54

customers happy and get my products delivered on time. Sternfenster offers very quick lead times on all my aluminium frames, which I’m absolutely delighted with.”

Maximum flexibility for quoting and ordering Anticipating the evolving needs of the modern installer, Sternfenster was one of the first players in the industry to offer its customers an online quoting and ordering platform. Over the past couple of years, Sternfenster Plus was developed into a comprehensive online resource packed full of technical information, product updates, marketing support, including lead generation tools such as drop cards and press adverts, and more. The Easy Admin facility enables installers to track and manage their orders, produce professional retail quotes, and generate reports on activity to help them make the right decisions for their business.

“I’m an avid user of Sternfenster’s online platform, as it offers an easy and convenient way to get quotes, place orders and manage my time effectively.

I can do this in the evenings, weekends, or whilst out and about, which is great,” said Marcus. “The option to book a two-hour slot for my

deliveries means I don’t have to waste a whole day waiting around, but instead plan my work and use my time efficiently.”

Success by Choice According to Steve, the success recorded with Windows by Choice is down to a mix of strong dedication from the installer, and the right support from its supplier, in this case revolving around a selection of high quality premium products, including an exclusive range, quick lead times, flexibility and promotional backing.

“There really isn’t a winning formula that applies to every business, it all depends on the particular needs of each company, and our help starts with getting to know these,” said Steve. “At Sternfenster, every small installer benefits from the assistance of a dedicated business development manager with many years’ experience in helping window companies achieve their growth goals. I have no doubt that with our help, Windows by Choice will continue to increase its business and become the goto double glazing specialist in its area,” concluded Steve.

For more information contact Sternfenster on 01522 512525, or visit www.sternfenster.com.

READER ENQUIRY No: 0316/0092

March 2016 | www.glassnews.co.uk

0316/0093

Do you want to be a little acorn,

or a GREAT Oak tree?

If you think your business is too small to be taken seriously by a major trade fabricator, then it’s time to get in touch with Sternfenster.

We have helped many installers working from vans scale up their business and open their own showroom thanks to our competitive trade prices and comprehensive support.

Here’s how we can help you: Get all your frames from one supplier

Buy directly from Sternfenster and capitalise on market opportunities with top quality products at very competitive prices: PVC-u and aluminium windows and doors, Smart bi-folds, Residence 9 and StyleLine timber look frames, vertical sliders and composite doors.

Benefit from our Easy Admin software

Our online platform allows you to quote and order quick and hassle-free. It’s also packed with useful free marketing support, including brochures and lead generation tools such as drop cards and press adverts. Generate reports to help you run your business more effectively, download data sheets and so much more!

Have your own personal Business Development Manager

You will be assigned your own Business Development Manager with many years’ experience in helping installers like you grow to become a recognised name in your area. You’ll also have a designated Customer Service Manager to help you understand how we work, and guide you through all stages, from order to delivery and beyond.

Contact Sternfenster today and start growing your business - 01522 512 525 www.sternfenster.co.uk

windowsystems

www.glassnews.co.uk | March 2016

Follow us: @SternFenster

No 5 Works | Waterside South | Lincoln | LN5 7JD E: sales@sternfenster.co.uk

55

WINDOWS

LEGAL EAGLE

Archive film captures

Legal Eagle

modernity of steel windows With a whiff of James Bond about it, ‘Steel Windows’, a fascinating seven-minute promotional film made in 1970 by the Steel Window Association, has been digitised by the BFI and is now available to view on the BFI Player website.

A striking promo for steel window construction, ‘Steel Windows’ is more futuristic short than industrial process film and is described as “strangely absorbing and refreshingly abstract…an enticing vision of British modernity in concrete, glass and steel”. Produced by the aptly-named New Decade films, “shimmering steelscapes are cut between close ups of machinery and set to a cool, otherworldly, soundtrack from the cutting edge of modernism - with no dull commentary to spoil the vibe”.

ensure the UK’s screen heritage is safeguarded for future generations.

The durability and timelessness of steel windows means that vast numbers of windows from the 1970s, and much earlier, are still in use today in both homes and commercial buildings. As the film shows, steel windows provide rhythm and proportion while the slender glazing bars that only steel can offer allow narrow sightlines that ensure good visibility and excellent light transmission.

Steel Windows can be viewed at: http://player. bfi.org.uk/film/watch-steel-windows-1970/ For further information on the Steel Window Association, please visit www.steel-windowassociation.co.uk or call 0844 249 1355.

Held in the BFI National Archive, the Steel Window Association film has been made available as part of a preservation and digitisation programme to unlock 10,000 titles selected from the BFI National Archive, regional and national archives and rights holders from across the UK. Unlocking film heritage is a central priority of the BFI Film Forever strategic plan which will

READER ENQUIRY No: 0316/0094

Modplan gains Secured by Design accreditation for its VEKA vertical sliding windows Leading Trade fabricator Modplan has just announced it has achieved Secured by Design accreditation for its VEKA vertical sliding windows.

Modplan’s Managing Director, Heidi Sachs, said, “Secured by Design accreditation is important because it proves a product can meet the requirements of Document Q. It also gives homeowners peace of mind that the products are secure. We are confident it will help our customers to close more vertical sliding window sales.”

The accreditation on the VEKA vertical sliding windows brings the number of Modplan products that have achieved it to ten. The other products are the VEKA Imagine bifolding door, the VEKA Imagine patio door, the VEKA Matrix 70mm door, the VEKA Matrix Fully Sculptured 70mm door, the VEKA Matrix 70mm window, the VEKA Matrix 58mm casement window, the VEKA 70mm Fully Sculptured casement and tilt / turn

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Modplan is renowned for its partnership approach and commitment to going the extra mile for its customers. In achieving Secured by Design accreditation on its VEKA vertical sliding window it’s doing exactly that.

Modplan manufactures and provides a comprehensive

Business – Dispute Resolution Businesses defending or considering bringing legal action outside the £10,000 Small Claims limit face court costs and legal fees, which as a rule of thumb can range from a third to 100% of the value of claim and take at least 6-12 months to get to Court.

If the outlay isn’t enough to put small and medium sized businesses off, even if they win, the chances are they’ll only recover 70% of their costs at best, leaving them caught between a rock and a hard place.

The Chartered Institute of Arbitrators has developed the Business Arbitration Scheme (BAS) as a quicker, cost effective alternative for resolving disputes with a value of between £5000 and £100,000 for a fixed fee of £1250 + VAT per party, with up to £1000 recoverable by the successful party.

With a legally binding decision by a sole Arbitrator within 90 days of appointment, the procedure is less formal and simpler than litigation allowing for parties to present their own case without the need for a solicitor or barrister.

Unlike public court hearings, arbitration is confidential and held in private although the decision is no less enforceable.

window, the VEKA Matrix 58mm tilt / turn window and the VEKA Matrix 70mm tilt / turn window.

Heidi was also keen to celebrate the teamwork that was involved in securing the accreditation. “Secured

by Design proves the high security standard of a product, which is why it is one route to compliance with the requirements of Document Q. What it means in practice is that achieving the accreditation meant a great deal of effort by system supplier VEKA, our hardware suppliers and our own in-house team. I’d like to thank them for all their work and assure them we are confident their efforts will be reflected in product sales.”

Call Saul...

Businesses can include a Business Arbitration Scheme clause in their terms and conditions of contract, as an agreement of both parties to submit any dispute to arbitration or complete an application form, when a problem arises.

range of products that includes Matrix 58, Veka Matrix 70 and 70FS, Veka Vertical sliders, a dedicated painting facility, PVC-u patio and bifold doors, conservatories, the Vertex Open Canopy, the Vertex roof system for polycarbonate, glass or tile effect, Wendland roofing system and the newly added Ultrasky and Livin room. For more information on any of Modplan’s products and support, simply Ask the Man from Modplan.

Tel: 01495 246844 www.modplan.co.uk READER ENQUIRY No: 0316/0095

Arbitration has long been the standard form of dispute resolution in international commercial transactions, where the confidential nature affords parties protection of commercially sensitive information and of course reputations.

This along with the ability to “choose” arbitrators based upon their specific industry has been influential in the rise

Philip Harmer

About Philip Harmer

Philip Harmer is a Business Lawyer and partner at Stormcatcher Law specialising in employment and business legal services. His real world experience in construction and property as well as car sales, repair centres, and finance and leasing, give him a true commercial outlook to the business of law pertaining to commercial and company law including employment, anti-bribery, competition and ethics, anti-money laundering , consumer law and trading standards, for the small and medium sized businesses, as well as PLCs and large firms.

Contact Philip

Tel: 0333 700 7676 philip.harmer@stormcatcher.co.uk of arbitration as the method of choice for resolving contract disputes.

Suitable for all manner of goods, services and industries including construction, building work, manufacturing, cars, boats, glazing and conservatories. For further information contact Philip Harmer on 0333 700 7676 or email the CIArb using das@ciarb.org.

If you have any questions or queries about the column subject, Philip is happy for you to contact him by ‘phone or email and he will impart his wisdom absolutely free. So please, take Philip up on his offer. The ‘Call Saul’ column will try and bring you news and views on current and impending legislation to help you keep ahead of the game.

And why ‘Call Saul’? Those aficionados of TVs Breaking Bad will understand!

Chris Champion Editor

READER ENQUIRY No: 0316/0096

March 2016 | www.glassnews.co.uk

0316/0097

Traditional Genesis recreates the timeless beautiful styling of a traditional timber sliding sash window like no other. With its authentically jointed frame and sash it replicates the windows of yesteryear that are found in period cottages, older properties and conservation areas.

Modern With its elegant styling and precision design, the Genesis vertical sliding sash will enhance any modern home as well as a traditional property. Designed for modern living, Genesis combines cutting-edge technology with the traditional character of a box sash window. Precision-engineered for smooth, simple operation, Genesis effortlessly complements your modern lifestyle.

Home to the

The NEW Genesis VS SASH WINDOWS A new generation of vertical sliders

range of products

Vertical Sliding Sash Windows / Flush Casement Windows / Fold & Glide Doors Introducing the New GENESIS VS with traditional jointing methods taking aesthetics to the heart of the design process.

Unique joint design to both sash and outer frame replicates a timber window for a truly authentic appearance, setting your windows apart from the rest. Combined with period hardware and a complete range of heritage finishes, the Genesis VS pushes the boundaries of modern PVC-U sliding sash windows.

Tel: 0800 321 7284 Fax: 01226 707 947

Email: sales@bisonframes.co.uk

T40196 - NOV14 - BISON GENESIS VS AD_(265MM X 318MM)_V1.indd www.glassnews.co.uk | March 2016

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Visit our website: www.bisonframes.co.uk 18/01/2016 12:00

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DOORS

The UK’s Leading Glass & Glazing Newspaper

Like our doors

– our marketing support is made to measure Richard Kirman Sales and Marketing Manager for IG Doors Trade Division explains the theory behind the Truedor Partner Programme and why they are so excited about it, “I guess you could say, just like as with our doors, everything is made to measure – one size absolutely does not fit all”.

“The essence of the Truedor Partner Programme is that we work with each of them to understand and assess their needs, and then we tailor our support package to meet those specific requirements”.

“For example, the needs of a business with a large showroom are entirely different to the needs of a one-person business – they are both equally important to us as customers, but it would be foolish of us to think that we could offer a support pack which meets both their needs, it simply wouldn’t be beneficial to one or the other of them”.

The Truedor Partner Programme offers marketing support and sales advice to customers at all levels; it includes the opportunity to have standard or bespoke marketing collateral across traditional printed media or for on-line promotion.

Customers will also have access to images and photographs of George Clarke who has been a product ambassador for Truedor from the outset and who is well received by consumers looking to buy from the outstanding range of products available.

“Richard continues “when we asked George Clarke to be an ambassador for the Truedor range it was on the basis that we felt he had real credibility – a ‘celebrity’ yes – but one who people could believe in and trust in his sincerity”.

“That our customers can also benefit from our association with him is an added bonus for them and we are delighted to be able to include them in. It is always great when we go to one of our installer partner’s showroom and see the photos of George with our products and hear how much their customers also really appreciate it and take confidence from it”.

For more information on Truedor visit www.truedor.co.uk or see visit them at the FIT Show Stand 268 in Hall 2.

“The Truedor Partner Programme offers marketing support and sales advice to customers at all levels.”

READER ENQUIRY No: 0316/0098

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0316/0099

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59

DOORS

The UK’s Leading Glass & Glazing Newspaper

TWR launches premium fast-track service for bi-folds TWR bi-folds has launched a new premium fast-track service that will allow installers to achieve a three working day turnaround on aluminium bi-folding doors.

The new launch will allow Terry Richardson, managing director at TWR bi-folds, and his team to offer RAL coloured aluminium bifolds, on a three day lead time; subject to an order form being completed by the installer and a deposit paid.

It is being dubbed the fastest bi-fold turnaround the industry has seen and TWR Bifolds are the only suppliers in the industry to offer the service.

For its new premium service TWR bi-folds can offer a three day lead time on any standard

RAL colour and a six day lead time on any standard RAL dual-colour bi-folding door.

through the dramatically reduced waiting time.”

Terry Richardson comments: “This is a new service that we have launched for our customers and installers. The service won’t be ideal, or necessary, for everybody but is ideal for projects that need them in an emergency or where existing suppliers have let them down at the last minute and the products are not going to arrive when required.

TWR has achieved these superfast lead times through the introduction of a second shift at its Sunderland-based factory; and its historic investment in a powder coating facility.

“As mentioned above, not everyone requires a set of doors in three days as obviously an extra charge will be incurred. But for those that do, the service will be worth the added cost due to the inconvenience caused

NEW SAFETY MEASURES TAKEN BY FRAMEXPRESS frameXpress has once again taken a leading position to reinforce quality standards and product guarantees. In a commitment to provide customers with complete reassurance the company will now be incorporating the Trulock+ Multi-Point Locking System for Composite and pvc-u doors.

Senior management at the company considered this an important step when revising security options across the product range, to provide customers with a leading advantage.

Manufactured by Winkhaus the Trulock™ Multi-Point lock provides enhanced security and is used extensively across commercial and domestic sectors. For frameXpress customers this gives sales benefits when approaching homeowners and added reassurance in terms of product security in general. Additionally, the company will be incorporating the Winkhaus Armorshield, Kite marked cylinder and Palladio handles into the range to provide further safety benefits.

FrameXpress achieved BSI Kitemark KM 505192 in 2015 in respect of doors and windows made from PVC-u extruded profile easily achieving the requirements in relation to safety, operation and strength. The enhanced security performance accreditation PAS 24:2012 was also achieved according to Secured By Design standards on all pvc-u doors.

Mark Westbrook, Managing Director at frameXpress comments, “We are recognised as a company that places quality guarantees as paramount and regularly review our production standards to make sure manufacturing methods remain consistently high. As security is critical in buildings today, with more concern than ever before needed and placed on safety, we felt it was important to give customers a leading edge with ultra modern security options fitted as standard across our range.”

FrameXpress is a leading UK fabricator of windows, doors and conservatories which has established a reputation over the years as a reliable, friendly and committed manufacturer that looks to grow working partnerships with customers, with a mutual purpose of business growth.

For more information on the range visit www.framexpress.co.uk or call 01952 581100 to discuss project requirements.

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“TWR is a family-run business with 13 years provenance and our keen eye for customer satisfaction has always made us stand out in

READER ENQUIRY No: 0316/0101

Part of the TWR Group, TWR Bifolds manufactures a range of quality aluminium products including bi-fold doors, patio doors and vertical sliders.

For more information please call 0191 565 2200 or visit www.twrbifolds.co.uk/

READER ENQUIRY No: 0316/0100

Distinction Doors’ 70mm double rebated composite door proving increasingly attractive to fabricators Distinction Doors launched its 70mm door in 2014 and demand has been increasing ever since. For Andy Grogan, Distinction’s National Sales Manager, there are many reasons why more and more fabricators are turning to Distinction’s 70mm solution to meet the growing demand for high performance, highly energy efficient composite doors across all markets.

First and foremost it’s vital the addition of this product is as trouble-free as possible.

This starts with the ease with which it can be added to workflows. “Our 70mm composite door is compatible with all existing 70mm PVC-u systems, which gives it a wealth of advantages,” Andy comments. “For example, PVC-u fabricators will find that the same hardware and furniture can be used across both systems for ultimate flexibility.”

When it comes to machining, providing fabricators have an edge bander that will open up to accommodate the 70mm door thickness, fabricators who machine in-house only need limited additional tooling to enable them to create a gasket retention groove.

“We can assist fabricators by writing the necessary CNC programme based on an SCM machine,” says Andy. “Failing that, we can offer a prepping service based on the required PVC-u profile specification.”

On projects where the vulnerability of tenants or owners must be considered, such as schools, housing association projects, hospitals or sheltered housing, Framexpress considers the improved Trulock™ system design, can withstand higher malicious abusive loads, providing the end user with greater peace of mind.

As a company, frameXpress regularly evaluates market trends, new legislation and customer needs, particularly in relation to home security, which remains high on the list of priorities for end users.

Terry Richardson comments further: “Installers are often being let down by suppliers jumping on the popularity of aluminium and setting up fabrication services without having the knowledge, infrastructure or experience to offer quality products and service.

the market. Now, with further investments in production, our even quicker lead times offer another great benefit to the installer.”

Glazing is similarly straightforward. “The 70mm glazing system is cosmetically no different to the snap cassette system used

on our 44.5mm composite door,” says Andy.

“When used on a 70mm door, the inner and outer connectors are mated using simple connectors that have a de-glaze ability designed in.”

Distinction Doors also offers comprehensive technical support for fabricators adding the 70mm door range. Andy says, “Our technical team works with customers to put together machining specifications for options including their choice of PVC-u outer frame and sash system, hardware and furniture and low PVC-u and aluminium thresholds, as well as assisting with any training requirements. Furthermore, for customers needing assistance with developing marketing materials, support is available from Distinction’s in-house marketing department.”

The growth in demand for the 70mm composite door certainly shows no sign of slowing down making it an obvious addition to fabricators’ portfolio. And with the added reassurance of the ease with which it can be added to current operations along with the technical and marketing support available, it’s not surprising so many fabricators’ are making that addition.

Tel: 01226 352265 www.distinctiondoors.co.uk READER ENQUIRY No: 0316/0102

March 2016 | www.glassnews.co.uk

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Industry leading innovation and service – one supplier.

PAS24:2012

The PremiLine PRO patio door: Part of Sliders UK’s Ultimate Range.

Manufactured in a German-engineered system packed with technical innovations from Kömmerling, the Premiline PRO. patio door achieves Secured by Design and Part Q without using plunge bolts, leaving sightlines completely uninterrupted.

Why buy doors from anyone else?

Call 01772 698222

email sales@sliders-uk.com

www.sliders-uk.com

0316/0103

www.glassnews.co.uk | March 2016

61

DOORS

The UK’s Leading Glass & Glazing Newspaper

Rockdoor Raises the Bar Again

Security and energy savings drive new homeowner awareness pack.

Britain’s most secure and energy efficient doors took another leap into the lives of homeowners this week following the launch

of a new lifestyle information pack that hammers home the facts that matter most to anyone looking to reduce their energy bills and protect their family and possessions.

The interactive new Rockdoor website (www. rockdoor.com) brings the tough, made-tomeasure range of doors to life through the use of innovative CGI technology. It means

homeowners can see for themselves how its design and engineering have made it the door-of-choice for so many. Sitting alongside the new website is a lifestyle brochure and whole-of-range Buyer’s Guide that details the thousands of bespoke configurations available.

In plain English, the brochure and website both explain the thinking behind some

of Rockdoor’s ground-breaking features and benefits, including carbon fibre reinforcement, high density core, 3-star lock cylinders and pioneering S-Glaze technology. The pack will be supported by a ‘Watch What Happens Next…’ marketing and awareness blitz.

“We know we’ve engineered the most secure and energy efficient door, but we all lead busy lives in which it’s easy for even the best achievements to become well-kept secrets,” said Rockdoor Director of Sales and Marketing Paul Sowerby.

“Matching our technical breakthrough with such great creative assets means we’ve given Rockdoor a chance to speak for itself. And what it has to say could transform the way we stay warm and protect our loved ones.”

In addition to new marketing material, Rockdoor has introduced two new contemporary door styles; the Dakota and Indiana, an additional colour called Slate Grey (Ral 7015) and some exciting new door furniture options.

For an added touch of style every new Ultimate Rockdoor comes with a tough branded purple key.

READER ENQUIRY No: 0316/0104

Mercury continues to rise

Entrance® champions

totally tailored composite door solutions

Specialist PVCu and aluminium fabricator Mercury Glazing Supplies Ltd has just reported a 16% year on year demand for its bifold doors.

The impressive increase demonstrates Mercury’s growing reputation as a niche manufacturer of high quality architectural aluminium and specialist PVCu products. Chris Reeks, the company’s Sales and Marketing Director comments, “Being a niche manufacturer means we can supply installers and fabricators alike without any conflict of interest.”

Entrance® is the totally tailored composite door solution that enables fabricators to supply their own unique composite doors without the stress or expense of sourcing and stock-holding.

Entrance puts fabricators in complete control every step of the way by supplying all the components they need to make a top quality composite door designed to fit the fabricator’s frame and delivered to meet the customer’s tight time schedule.

Up to 19% more energy efficient than timber doors, Entrance composite doors offer great looking doors with high quality hardware and multi-point locks so fabricators can sell the doors homeowners want. With the production process streamlined, the end product is unique to the fabricator, combining good looks with all the practical benefits homeowners demand.

“We’ve developed this totally bespoke service in response to feedback from fabricators,” explains Entrance General Manager Gregory Kelly. “They say they want the flexibility to create their own composite door ranges using the profile they use without the need to hold high levels of expensive stock of door slabs, hardware and glass.”

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Entrance® supplies fabricators with everything they need to make a composite door, except the frame.

“Not only does this save them precious time and hassle,” says Gregory, “it’s good for cash flow too because they don’t have to lock up their cash in holding stock for when they need it. With the variability in demand for some components this can be incredibly costly.”

To find out more about how Entrance can help you sell your own composite doors, visit www.entranceway.co.uk or call 0115 982 7744.

Entrance will be at the FIT Show stand 361.

READER ENQUIRY No: 0316/0105

The company works with leading industry names such as Smart, Jacks Aluminium, Spectus and VEKA. The company is the UK’s largest manufacturer of the Spectus vertical slider and it has just added the VEKA FlushSash to the range to enhance its reputation as a niche manufacturer still further.

Alongside the high quality product portfolio, the company’s commitment to customer service adds further value.

Mercury offers a 24 hour turnaround on both PVCu and aluminium quotes, a timescale that has been maintained even with the recent increase in demand for estimates.

Delivery turnaround times are impressive too, with bifolds in white and anthracite grey now available in just ten days.

And the commitment to customer service doesn’t stop with turnaround times. Chris

reports a recent story of the delivery team carrying an order for a new trade customer down a narrow country lane on foot when the road became impassable for vehicles.

“Needless to say, the customer was very impressed with our commitment to going the extra mile – literally! – and we’re expecting further orders from them as a result.”

So with demand for the product range growing, the product range increasing, delivery times improving and the extra mile of commitment being the norm, the outlook is definitely hotting up for Mercury!

Tel: 01452 383344 www.mercuryglazing.co.uk READER ENQUIRY No: 0316/0106

March 2016 | www.glassnews.co.uk

0316/0107

The

FOLDING SLIDING DOOR SYSTEM LE AVAILAB

NOW

ISON FROM B

True Innovation – Warm Aluminium

WarmCore signals the rebirth of aluminium doors and windows.

At the heart of WarmCore products is a thermal core which significantly out-performs other aluminium systems. WarmCore is truly innovative and has raised the bar so high that it will set standards for many years to come. Available in any combination of 4 colours, white, grey, black and cream from stock, dual colours are not an issue with WarmCore and readily available on sensible, standard lead-times from BISON Aluminium.

Visit our website: www.bisonframes.co.uk Tel: 0800 321 7284 | Fax: 01226 707 947 Email: sales@bisonframes.co.uk T40236 - JAN16 - BISON HALF PAGE AD (265MM X 318MM)_V1.indd www.glassnews.co.uk | March 2016

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63

DOORS

The UK’s Leading Glass & Glazing Newspaper

DEVELOPING A NEW COMPOSITE OFFERING Patrick Firmager, marketing director of TruFrame, explains the rationale and objectives behind the launch of their new solid timber core Endurance® Doors range, which carries Secured by Design as standard, as they look to build market share.

a customer base that purchases composite doors in considerable volume and it seems an obvious extension to our product offering to go into manufacture, given that it’s also one of the fastest growing sectors in our industry.

We’re now one of the top 6 largest fabricators of uPVC windows and doors in the UK, with consistent weekly volumes in excess of 3,500 frames per week. Given our size, we have

Our customers have fully bought into our philosophy of using a 4-stage hand finishing process to all of our windows and doors and the fact that our OTIF operational performance is consistently in excess of

“Security is the number one driving factor in composite door sales, followed by product appearance according to a number of recent studies.”

99.5%. This same process will also be adapted for our new solid timber core composite door range, which will be based on slabs bought in from Endurance®, as we believe they have the best technically performing product of its kind currently in the UK. Some of the key technical features include the use of RockFoam technology to the base of the door slab, which is a clever cellular PVC extrusion, designed to stop any water ingress into the base of a solid, timber composite door. The apertures that are cut out during the manufacturing process are also taped, so if water does get in behind the glazing cassettes, then it can simply run off underneath without any damage to the door slab.

The specification of the door has been fundamentally important for us and so we’ve been meticulous in our choice of partner, namely Endurance® doors. Their product is based on a Kerto LVL 48mm thick veneered door slab that’s made up of 17 individual cross bonded laminations for unrivalled strength and stability as independent testing has shown by the manufacturers, MetsäWood, who are a world-renowned processor of timber, based in Finland.

As well as putting great importance and emphasis on our Liniar EnergyPlus 6 chambered profile in both chamfered and sculptured designs, we are highlighting the security features of our composite door range, which will be offered with Secured by Design and the Ultion Sold Secure Diamond, TS007 3-star lock cylinder as standard. We believe that offering the industry’s most secure composite door is a very powerful proposition for our customers, as there are no additional costs passed on, yet considerable opportunities for increasing margins and closure rates at the point of sale.

Security is the number one driving factor in composite door sales, followed by product appearance according to a number of recent studies. The Crime Survey for England and Wales, reported by the Office for National Statistics, also shows that 73% of household burglary is through a front door and in the year ending March 2015, there were 785,000 reported burglaries, up 1% on the previous year, which equates to 3 in every 100 households.

“We believe the future of our industry is in online ordering with a paperless environment as it minimises errors, streamlines operations and gives customers a 24/7 service.”

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Therefore, it’s for good reason that we’ve made security a key issue in our new in-house designed 76 page composite door brochure, which also features suited Mila hardware and enhanced locking systems from Winkhaus to form part of our total composite door proposition. There are also 16 door colours and woodgrains to choose from and 11 matching frame colours, as we believe that the composite door market requires a wider choice of finish, which is emphasised in a supporting 6 page colour swatch which includes actual foil samples.

It’s also been important for us to be able to offer a door that’s been manufactured with a foiled finish to perfectly match the frames into which they are installed. We believe that the first generation GRP composite doors have limited appeal when it comes to the frames and door slab matching perfectly and we’ve never been a business that looks to compromise in our product offering, as our unique 4-step hand finishing ably shows.

In addition to designing the new brochure, with the order process and door specification in mind, we’ve already added this new composite door range to our Remote Satellite ordering system, which now receives over 50% of all orders processed by us each and very week. We believe the future of our industry is in online ordering with a paperless environment as it minimises errors, streamlines operations and gives customers a 24/7 service. We also have our brand new ‘Customer Portal’ available now to all customers of TruFrame that allows delivery dates to be checked, live job details to be viewed, in fact allowing access anywhere, anytime on any device!

Our new composite door offering has been 9 months in the making and we now firmly believe we have the best composite door offering in the UK, when it comes to security, technical features and product design. With the Ultion cylinder and Secured by Design as standard, we have now set the new standard in composite door specification.

Tel: 01664 410140 READER ENQUIRY No: 0316/0108

March 2016 | www.glassnews.co.uk

0316/0109

manager

www.glassnews.co.uk | March 2016

65

DOORS

The UK’s Leading Glass & Glazing Newspaper

Demand prompts Phoenix Doors’ Meridian Door brochure reprint A surge in demand for its high-performance Meridian composite door has prompted Phoenix Doors to reprint the glossy 42-page brochure that accompanies the range.

Designed and produced to a high specification, the brochure quality reflects the status of this luxury 70mm double-rebated door, which can be fully personalised to suit customers’ individual requirements.

Delivering versatility and choice, the Meridian collection includes nine styles, all named after tree types and features both traditional and contemporary designs with five brand new and exclusive glazing options.

All Meridian glazing units are 50mm tripleglazed as standard and a range of traditional and contemporary glass designs are available for each door style.

Choosing a door is made easy thanks to a unique ‘fold-out’ User Guide, enabling the purchaser to select their door in five simple steps. All the required elements of the chosen door can be viewed across one double-page spread.

Stylish new heritage colour finishes including French Grey, Duck Egg and Chartwell Green feature prominently, alongside bright solid colours like ‘Very Berry’ that make a bold statement. The Bespoke Colour Selector allows customers to pick virtually any colour by stating their colour choice and RAL reference code, creating almost limitless personalisation options.

“Coloured doors are becoming really popular, especially our new heritage colours.”

“Coloured doors are becoming really popular, especially our new heritage colours, and to a lesser extent, some completely individual shades like orange and pink. Our in-house paint spraying facility, which has been very busy over the past year, is being expanded to cope with forecast demand throughout 2016 and beyond,” comments Haydon Statham, Phoenix Doors’ Sales Director.

No smart composite entrance door is complete without quality hardware and Meridian customers can select from four suited colour options, with additional Bronze and Satin finishes also offered. All hardware finishes on the Secured by Design-compliant doors are guaranteed for ten years.

Haydon adds: “Meridian has been very well-received by our customers, hence we have had a lot of demand for this stunning brochure. Rest assured, we will have plenty to go round!”

For more information on Meridian, to request a free marketing pack or to express an interest, please call Phoenix Doors on 01487 740469, email info@phoenixdoorpanels.co.uk or visit the website at www.phoenixdoorpanels.co.uk.

READER ENQUIRY No: 0316/0110

SLiders UK expands portfolio with the Kömmerling PremiLine PRO Sliders UK has added the PremiLine PRO from Kömmerling to its Secured by Design and PAS24 2012 compliant Ultimate Range of inline sliding, bi-folding and composite doors.

SBD and Document Q compliant, the PremiLine PRO delivers enhanced security without the use of interlocking bolts or exterior security measures, leaving sightlines uninterrupted.

Offering lead times of just two weeks, the addition of the German-engineered system, forms a central element of Sliders UK’s ambitious 2016 growth strategy.

Steve Mines, Sales and Marketing Director, Sliders UK, said: “The PremiLine PRO is a great fit to our Ultimate Range of SBD PVC-U and aluminium bi-folding and inline sliding doors. It delivers enhanced security without the use of plunge bolts achieving a very clean aesthetic which we believe it’s going to generate significant end-user demand.

“With a lead time of just two weeks, an industry leading OTIF and underpinned by dedicated customer service teams and support, we believe that our offer is very difficult to beat.”

Kömmerling launched the PremiLine PRO in summer 2015. Available in 2, 3 or 4 panel openings, high security locking mechanism operated through patented interlock shootbolt system. Sitting internally within the upright and operated with a simple thumb turn, it eliminates the need for plunge bolts.

High quality stainless steel tracks guarantee the maximum possible service life and smooth running, while the clean sightlines of the 70mm outer frame are further enhanced through a wide choice of colours and low sightline black or grey gaskets.

It’s central thumb-turn opening and closing mechanism, means that the PremiLine PRO can also be operated from a seated position.

Available with a low threshold option, this makes it suitable for wheelchair users, meeting requirements under Part M and the Lifetime Homes Standard Steve continued: “We have one of - if not the - industry’s widest and most highly specified door ranges. It’s been a key part of our strategy.

We aren’t tied into just a single or at best one or two systems, which gives us and by default our customers, far greater flexibility.

“The PremiLine PRO is an addition to that already extensive range, while we have more product developments to announce shortly.

Prospects for retail and new build are good and we’re committed to making sure that our customers can access them regardless of specification through a single source supply chain.”

Sliders UK became the first manufacturer of a Secured by Design accredited inline sliding door in 2008, adding PVC-U and aluminium bi-fold doors to its staple product range in 2009, followed by a composite door offer in 2012.

In addition to Kömmerling, manufacturing in PVC-U systems from Eurocell and Duraflex and aluminium systems from ALUK, the Bamber Bridge-based fabricator supplies more than 300 inline sliding doors, 50 bifolds and more than 200 composite doors to the trade each week. This includes its Part Q compliant SBD and PAS24:2012 approved inline sliding and bi-fold door ranges.

For more information contact sales@sliders-uk. com or visit the website at www.sliders-uk.com.

READER ENQUIRY No: 0316/0111

Optimistic signals abound in 2016,

according to Reynaers at Home architect survey There is a feeling of positivity amongst architects regarding the current business climate, according to Reynaers at Home’s national survey of industry trends.

When asked “based on your level of business right now, do you feel that your business is doing better than this time last year?” 73% of architect respondents answered yes and only 8% said no. A further 20% said they were unsure. This compares to 67% of respondents who felt positive about the business climate in the previous Reynaers at Home survey in 2013.

Marketing Manager Rebecca Cope said: “Our experience reflects this trend, with a very positive 50% increase in sales for

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Reynaers at Home in the past year. We’ve found that consumers are still prepared to spend money on aluminium doors and windows, but are being more selective.

When spending their hard-earned money, they are happy to pay more for a product that is well designed, carefully manufactured and installed by a company that understands the value of customer service.”

Despite a general feeling of optimism, there are still a number of industry annoyances that remain. Around a third said compromising a design for planning was a source of frustration, followed by a quarter of architects saying they didn’t have enough time to think. This has

risen since 2013, when 20% of respondents said the same – implying that in the past three years, time has become more stretched.

Having to scale a design concept to budget was pinpointed by 20%. One in 10 of respondents said that locating the materials that they wanted to use within budget was particularly irritating and 6% pointed a finger at tricky clients. Difficult builders and contractors were named by 5%, while delivering projects within agreed low fees due to the current market was also singled out – as well as a lack of trust and respect from clients in the design team.

Rebecca Cope said: “The latest survey has highlighted interesting trends in the market. At

Reynaers we make sure that we work closely with our partners, so that their needs are met and we’re working towards the same goals.”

Reynaers at Home is a premium brand dedicated to offering the very best architectural glazing products and service to the discerning householder. For more information, see the website www.reynaersathome.co.uk, email homeuk@reynaers.com or call 0121 421 9707.

READER ENQUIRY No: 0316/0112

March 2016 | www.glassnews.co.uk

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67

DOORS

The UK’s Leading Glass & Glazing Newspaper

Crime fighters: Sliders UK launches

Insurance industry campaign

Sliders UK has launched a new campaign aimed at encouraging home insurers to offer discounts on policies if doors and windows are accredited to a Secured by Design (SBD) standard.

With the cost of home insurance claims averaging £2,178, burglaries collectively cost the insurance industry tens of millions of pounds each year.

But despite the contribution that Secured

by Design accredited building products and specifications can make in keeping criminals at bay, very few insurers offer reduced premiums.

Sliders UK, which became the first manufacturer to fabricate an SBD accredited inline sliding patio door in 2008, has launched a new industry campaign, ‘Home Security Sense’ which aims to encourage insurers to sign-up to reduced homeowner premiums where SBD products are installed.

Ian Longbottom, Chairman, Sliders UK, said: “Secured by Design accredited products and building specifications have been shown to cut burglaries and crime by almost half.

“Given the cost to the insurance industry of break-ins, it seems to only make sense that a reduced premium should apply to those properties where SBD approved products

have been installed in exactly the same way as they do for other security measures, for example burglar alarms.”

Sliders UK is encouraging the window and door industry to get behind the campaign ‘Home Security Sense’, by promoting the benefits of SBD products to homeowners.

The fabricator is also writing to insurance companies and MPs, highlighting the contribution that SBD products can make in cutting crime.

Ian continued: “Fitting a NACOSS/NSI approved burglar alarm is cited by multiple insurers as a way that homeowners can cut what they pay for insurance. Secured

by Design fulfils exactly the same role as NACOSS/NSI. That this isn’t yet recongised in lower homeowner premiums is even more incongruous given the Government’s current drive on home security. This includes last October’s introduction of Part Q of the Building Regulations and a PAS24:2012 or SBD specification as the new minimum requirement for new homes.”

The calls have received support from both the police service and SBD. Its’ Director, Alan McInnes, said: “Just fitting a door or window lock says little about the quality or strength of the door or window to which it is fitted.

“A certified PAS 24 / SBD product tells you that the whole unit has been tested against typical attack methods and apart from leaving the door wide open will protect you.

“Alarms can generate false calls, may not be set every day and where they cause a nuisance, can even be banned by the police yet alarms often appear as factor of insurance.

“In the new world of limited resource policing, PAS24 is better pay back than an alarm which, when activated, just says your security has failed.”

To be accredited as ‘Police Preferred’ by SBD, doors and window products must not only be tested by the product manufacturer, but also undergo certification from a UKAS-accredited independent third-party certification authority.

This is because testing relies on the fact that the product that is being installed precisely matches the configurations that were present during the original test procedure.

testing of the product, together with regular audits of the production facility.

In addition to becoming the first PVC-U patio door manufacturer to be accredited with Secured by Design status in 2008, Sliders UK also secured the first PVC-U bi-folding door SBD approval in 2009. Since then, the company has added its Ultimate Aluminium bi-fold door – another industry first – a second PVC-U bi-fold door system and an extensive range of composite doors.

For more information about the Home Security Sense campaign, visit www.sliders-uk.com or contact sales@sliders-uk.com.

In the case of doors and windows, subsequent modification in the specification of any one aspect, such as the locks, handles and even the fixings, could compromise the product’s security.

The certification process goes further and calls for both initial and on-going audit

READER ENQUIRY No: 0316/0114

Get Smart & make savings Räum sales off to a flying start with the DOORCO Smart Door In line with its drive for innovation, fast growing composite door manufacturer DOORCO is delighted to add the new Smart Door to its range of innovative designs for 2016.

Pre-apertured in the manufacturing process, the Smart Door provides customers with a host of additional benefits, as Managing Director at DOORCO, Dan Sullivan explains: “At DOORCO we pride ourselves on leading the way in product quality and innovation, and our customers tell us that our product is the best available.

But customer service is also key to our approach and with the Smart Door we wanted to offer a product which not only looks and performs in the way customers would expect from us, but also helps to save them time and money.

“The reason for this is that the Smart Door

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Lancashire-based trade fabricator Dekko Window Systems has seen a massive upsurge in enquiries and sales following the recent launch of its much-anticipated Räum collection of high-end doors. Räum was launched at the back end of 2015 following a teaser campaign in the press and has become a firm favourite with several Dekko trade customers.

is pre-apertured at the manufacturing stage, so the fabricator can remove this layer from their own processes, therefore saving valuable CNC time and associated labour costs.

Additionally – and equally important as environmental credentials come under greater scrutiny and the cost of waste removal continues to rise – our customers need not worry about offcuts with the Smart Door, as the aperture has already been created.

“The Smart Door is available in a number of popular colours for maximum aesthetic appeal, and in keeping with the DOORCO range, it also benefits from increased security with modified, thicker skins as standard in line with Approved Document Q. We have had a lot of interest already from customers and would welcome anybody who would like to know

“The industry reaction to our press teaser campaign was phenomenal – much more than we were expecting,” said Kurt Greatrex, Dekko Sales Director. “We knew we had a great product range, and that between Purplex and ourselves we’d managed to come up with a really innovative marketing campaign – but we had no idea just how positive the reaction would be. Leads and sales went through the roof, and to be nominated for a Construction Marketing Award was the icing on the cake.”

Räum is made up of three core products – Gleiten (the range of bi-folding doors),

more onto our stand – 242at the FIT Show, where they can see the benefits for themselves.” www.door-co.com READER ENQUIRY No: 0316/0115

Terassi (the range of patio doors) and Schommel (the slide and swing door) – all of which combine sleek, stylish aesthetics with exceptional practicality and performance.

“One of the key benefits of Räum products is how they maximise natural light and create a feeling of airiness and space in the home,” Kurt continued. “Take the Räum Gleiten 77, for example. It has ultra slim sightlines and can be manufactured up to three metres high and seven metres wide– perfect for those ‘Grand Design’ type of projects.”

“The biggest and best opportunities in today’s market are at the high-end, and Räum was specifically designed to help installers pitch to that lucrative demographic. The response so far has been phenomenal - so much so that we already planning to make some more exciting additions to the Räum range in the not too distant future.”

Established in 1998, Dekko Window Systems is one of the North West region’s most respected fabricators of aluminium and high-end uPVC doors and windows. In addition to its signature Räum collection, Dekko offers products from Decueninck, Residence 9 and Kommerling. Last year, the company opened a 55,000 square foot manufacturing facility in Ashton-Under Lyne.

For more information contact Dekko on 01614 060055 or visit www.dekkowindows.com.

READER ENQUIRY No: 0316/0116

March 2016 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

10,000th door leaves Distinction’s paint plant Distinction Doors’ recently celebrated the 10,000th composite door leaving their state of the art in-house paint plant. Chantel Roach, Distinction’s Marketing Director, said, “Achieving this milestone demonstrates that our paint plant is offering our customers a service that is of great value to them.”

The in-house paint plant allows Distinction’s doors and glazing cassettes to have an exact colour and woodgrain match across various bespoke colours and means that their customers benefit from having only one surface warranty.

Research had proved to Distinction that an in-house paint plant would add value to their offering and, as 10,000 doors painted to date shows, this has been more than borne out in practice. To keep up with this demand, Distinction are continually reviewing their paint offering to deliver improvements and efficiencies. This is highlighted by their recent investment in preparation machinery which uses the latest eccentric disc technology to get the best possible door surface prior to

painting, whilst also reducing the number of manual processes involved.

The volume of doors going through the plant also allows Distinction to monitor colour trends, ensuring they are perfectly positioned to meet the needs of the industry and requirements of their customers. Chantel comments, “The current trends are moving more and more towards both greys and pastel colours such as Gunmetal, Granite, Duck Egg, Chartwell Green, Pottery and Pistachio.”

Chantel concludes, “There is no doubt homeowners are becoming more adventurous when it comes to colour, which is a major reason why our paint plant is so busy.

Demand has steadily increased in the past year and we do not see any sign of it slowing down. Any installers who don’t offer bespoke colours in their portfolio are missing one of the biggest opportunities for growth in the entrance door market.”

Tel: 01226 352265 READER ENQUIRY No: 0316/0117

Fast leads from Solidor mean quick sales for Adept Improvements Nottingham based installer, Adept Improvements (Midlands), is experiencing the benefits of the Solidor Network.

Now receiving leads directly from Solidor, Adept Improvements converted an initial enquiry into an order, placed and confirmed, in one working day.

Solidor passed a homeowner lead from its website to Adept Improvements.

Adept contacted the homeowner, visited his home, designed his door on the Solidor Door Designer, quoted in seconds, and ordered it on Solidor Cloud just hours after receiving the lead.

Mark Bonser, Managing Director of Adept Improvements says: “It’s astonishing how quick the process is. When I received the lead from Solidor, I got in touch with the homeowner who told me he was changing his door because of a burglary. He’d heard about the security Solidor offers and had looked through the website, so he knew roughly what design he wanted. I just needed to help him with the details and that was it: door order placed.”

Solidor CEO Gareth Mobley comments: “Our lead generation system combined with Solidor Cloud is designed to help customers sell and order more doors faster. Hearing that customers like Adept Improvements can convert a lead to a confirmed order in just a few hours is proof that

www.glassnews.co.uk | March 2016

Fast leads from Solidor mean quick sales for Adept Improvements.

our system works. And it works well.”

“I sell Solidor because I want to sell quality products,” adds Mark, “and I don’t think anything else comes close. Solidor isn’t just quality products, it’s a quality business with quality people.

Being part of the Solidor Network is going to help me sell more doors more quickly.”

0316/0119

Tel: 0845 485 6153 www.solidor.co.uk READER ENQUIRY No: 0316/0118

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Paul Hattrick, Market Manager - UPVC Fabrication, RegaLead Ltd Football loving family man Paul Hattrick is Market Manager – UPVC Fabrication at RegaLead where he is currently working on a host of new developments to help fabricators, including an exciting new paint offering. Paul has been in the industry for almost 20 years, following a short stint as a private detective!

It’s all about you Where you were born and where you live, currently…

I was born in Sutton Coldfield, and now live in Gloucester with my partner and two teenage kids.

Your education and the subject or activity in which you excelled…

I achieved GCSEs and three A-Levels, with my favourite subjects being art, technical drawing and sports at school and college. I nearly did a building apprenticeship, but decided instead to work in the warmth of an office, which was obviously the right decision, as it was where I met my partner nearly 20 years ago.

Your favourite sports or interests…

My favourite sport is football, and I am a Liverpool fan – something which probably won’t go down too well in RegaLead’s Manchester office. I played senior football from the age of 15 through to 30 but had to stop due to a knee injury.

I now coach my son’s Under 16 football team and previously coached my daughter’s team as well. I also like to play a bit of golf when I have time.

Your biggest regret in life…

get out and meet customers, and I’ve been on the road ever since. As well as Cotswold, I spent six years at VBH Ltd, and nine at Yale Door & Window Solutions, both also as Business Development Manager, so I’m getting on for 20 years in the industry. I’m pleased to be able to say that I haven’t had a long list of jobs in the industry, going from one to another after only a couple of years.

The job you do in 25 words…

Product development and sales strategy across a wide range of products for fabricators, including a new painted profile solution which launches at the FIT Show.

Your greatest achievement…

My greatest achievement would have to be raising (jointly) my two kids. I wasn’t sure what parenthood would be like and how good at it I’d be, but luckily my kids (so far) have turned out to be a really well rounded, fun, well-mannered pair. Traits they probably get from their mother.

The mistake you’d like to correct…

Not checking that my other half was within earshot when I told someone that being in Istanbul to watch Liverpool FC win their fifth European Cup was ‘the best day of my life’.

The talent you would like to enhance…

Someone or something that inspires you…

The talent I’d like to enhance would probably be a creative streak. I’ve realised fairly early on at RegaLead that any new ideas or creativity are welcomed and encouraged, certainly more than anywhere I’ve previously worked.

My partner inspires me, she’s probably the hardest working person I know and she keeps me going when I have one of those days when things are a real effort.

and your future

I don’t really have any regrets as such, life’s too short.

The temptation you can’t resist…

My biggest temptation would have to be a football. If I’m near one at training with the lads I have to take them on or go in goal, usually resulting in humiliation or an injury to myself!

your career When and how you joined this industry…

Before joining the industry, I had jobs in banking, building, and interestingly, a stint as a surveillance operative (or private detective). I left the surveillance job after three months and started in customer service at Cotswold Architectural in Cheltenham. My partner and I had our first son after a couple of years there, around the same time I was offered the role of Business Development Manager. I jumped at the chance to

What you would like to do if you weren’t in the industry…

If I were not in the industry, I think I’d like to be chef or a full time football coach. Or a rally car driver.

A particular ambition….

To retire to the Canary Islands would be nice.

The way you want to be remembered…

Maybe as a decent bloke with a sense of humour who got on with most people and liked a beer.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

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March 2016 | www.glassnews.co.uk

A YEAR OF IMPROVEMENT

The UK’s Leading Glass & Glazing Newspaper

A Year Of Improvement

An initiative from Glass News & The GAP Academy

Month 3 – MARCH 2016

2016. Make it your year Order the funniest new book for everyone in sales – and for anyone who wants to be.

ARE YOU DOING ALL YOU CAN WITH EVERYTHING YOU’VE GOT?

“Focus on getting better rather than wishing it was easier. If Britney could get through 2007, you’ll cope with missing a few sales targets. You’ll never control the way the wind blows but you can adjust the set of your sails.”

“You don’t have to settle for things as they are now. Only dead fish go with the flow.”

In building product sales as in life, winning the internal battle - guiding belief and enthusiasm to victory over doubt and self-reproach - allows you to dive into challenges with fresh thinking and vigour.

Problems test emotional mettle. When the roll-out of a new product or service is running like clockwork, anyone can be optimistic and enthusiastic. It’s when distress or setbacks are dropped into the mix – resistant prospects, missed production deadlines, careless delivery drivers and the like - that focus can so easily be disturbed. It’s then when real survivors emerge.

There’s a great story about violinist Itzhak Perlman, who went on stage one night back in November 1995 to perform at the Lincoln Center in New York City.

Now anyone who’s ever been to a Perlman concert would apparently know that just getting on stage is no small achievement for him.

Stricken with polio as a child, he has braces on both legs and walks with the aid of two crutches.

When he’s shuffled across the stage and eventually reached his chair, he slumps down slowly, puts his crutches on the floor, undoes the braces on his legs, tucks one foot back and extends the other foot forward. Then he bends down and picks up the violin, puts it under his chin, nods to the conductor and starts playing.

Or at least that’s what normally happens.

On that particular evening, a second or two after he’d played the first few bars, one of the strings on his violin broke.

It seemed pretty obvious to everyone that his only option was to get up, put on the braces again, pick up the crutches and limp his way off stage - to find either a replacement string or another violin.

But that wasn’t what he did.

Instead, he waited a moment, closed his eyes and then signalled the conductor to begin again.

www.glassnews.co.uk | March 2016

“Having the will to win is important in sales. Preparing to win is what really makes the difference. Learn to become pitch-perfect.”

“Cold calling is stressful, daunting and unsettling - and there are no shortcuts.

But you’ll crack it if you can hang on after everyone else has let go.”

“Lighten up and have fun. Sales is the best job in the world if you don’t take it too seriously. The best salesmen and women never really grow up - they just learn how to behave in public.”

The orchestra began, and Perlman played from where he had left off – with passion, power and purity that few had ever heard before.

Now, it’s impossible to play a complex symphonic work with just three strings. I know that, and you know that. But on that very special night, Itzhak Perlman refused to know that.

When he finished, there was an eerie silence in the room for several seconds. Then every single person rose and cheered.

When the ovation had subsided, Perlman smiled, wiped the sweat from this brow and said quietly: “You know, sometimes it is the artist’s task to find out how much he can do with whatever he has.”

And maybe that applies to us all as we navigate through times of challenge.

Though it doesn’t come naturally when setbacks confront us, perhaps we should try harder to stay focused on making music - at first with all that we have and then, when that is no longer possible, with whatever we have left.

A Year Of Improvement initiative from Glass News and GAP

Paul Sowerby is Group Sales & Marketing Director at Rockdoor manufacturer GAP Ltd, and author of My Name’s Paul And I’m A Bullshitter; a brave new personal development book and seminar programme for sales and business development professionals.

To order your copy, go to www.glassnews.co.uk/yearofimprovement and enter code 0116/0001

By Paul Sowerby

www.paulsowerby.co.uk READER ENQUIRY No: 0316/0120

0316/0121

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

Market leading manufacturer New packers expand Sealco’s

glazing ancillaries range

Market leading manufacturer, SFS intec, has taken hinge design to a new level with the unique Dynamic hinge range.

Developed from criteria specifically set by the UK market, the programme for the Dynamic range took into account security, adjustability, long service life and reliability without compromising on aesthetics.

Glazing packers are the latest addition to the huge range of ancillary products from top UK independent hardware distributors Sealco.

The foundation of the family is the Dynamic 2D, now a market leading hinge for rebated door-sets. Evolving from this successful platform, new family members have been introduced for specific applications: Dynamic 2D-F for flush fit composite or timber doors. Dynamic 2D-A for rebated aluminium doors and now the latest addition to the family, the Dynamic 2D-C. This will hit the UK market early 2016.

The Dynamic 2D-C was designed specifically, in response to UK composite door fabricators requests, who were looking for a high spec hinge with a traditional appearance. The original Dynamic 2D platform was adapted to create a more slim-line body that sits neatly over the air-gap of the door, improving aesthetics without any compromise to the user friendly mechanics or security performance.

As with all hinges within the Dynamic family, the 2D-C offers many technical attributes which installers have become accustomed to.

Benefits include:• Fit and forget - eliminates remedial work on sagging doors • Two dimensional direct adjustment for perfect threshold seal • Easier installation - door leafs can be removed and refitted with less hassle by a single installer, making operation safer and financially beneficial • Fixed gasket pressure which means the weather seal always remains exactly as pre-set in the factory - eliminating onsite installation errors • Dog-bolts not required to meet security standards • Constant 4mm adjustment space - no need to adjust top pin in relation to the bottom pin

Unique to the Dynamic 2D-C is the patented lateral adjustment system. This enables horizontal adjustment with the minimum amount of space required; thus reducing the amount of material to be milled from the door, increasing overall strength and security.

In addition to market leading technical attributes, the Dynamic range also offers strong aesthetics with numerous solid colour options and the new superior high performance Endurabrite chrome and gold finishes. All of the finishes are guaranteed to withstand harsh environments whilst still retaining their appearance. The unique double protection process of Endurabrite has exceeded more than 1000 hours salt spray testing with no signs of corrosion.

SFS intec works closely with Secured By Design (SBD). SFS is committed to producing exceptional hinges that not only meet current regulations but far exceed the required standards - future proofing.

In 2015, the Dynamic 2D hinge was PAS 024 tested on a residential PVC-U door, withstanding 14kN - more than three times the force required to pass the test.

The new Dynamic 2D-C lives up to the previous success of its older sibling, with an indicative pass of 13.4kN on a standard 44mm composite slab. Both results offer a big safety margin that will give you peace of mind with the ever increasing standard requirements.

Mike Roe, Sales Manager at DoorCo commented: "I was consulted in the development of the first Dynamic 2D hinge which incorporated all of the features and criteria that I considered essential in a door hinge. The Dynamic 2D-C exhibits all of the same benefits of the original and in my opinion represents a positive development in composite door hinge design. This new product has already been identified by some of our composite door fabricators and installers as their hinge of choice because of its features and benefits."

Specifiers, fabricators, installers, and end users can all benefit from the numerous unique benefits associated with the Dynamic family of European manufactured hinges.

For further information please contact Customer Services on 0113 2085 500 or your local representative.

READER ENQUIRY No: 0316/0122

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“We know installers want packers in a wide range of sizes,” says Alan Malcolm, Sales Director at Sealco. “That’s why our new glazing packers come in five sizes from 24mm x 100mm to 40mm x 100mm, and six thicknesses from 1mm to 6mm. Each thickness is colour coordinated for easy identification. They’re a universal design and are a strong durable construction.

“The new glazing packers come in box quantities of 1000. Prices have to be keen for installers on ancillaries, and we’ve done everything we can to make these as competitive as possible.”

Sealco continues to expand its range of hardware and ancillary products. Alan adds: “Every month we increase the choices for customers. We are constantly on the lookout for things that make life easier. We have more

than 4,000 product lines and we include hardware from all the top brands. We carry big stocks so customers get what they want, when they want it.”

Sealco offers a fast and flexible service from its HQ in Falkirk. There’s no minimum order value, free next day delivery is available to mainland UK on orders over £50 and its expert team is on hand to assist with product and order queries.

Tel: 01324 610710 www.sealco-scotland.co.uk READER ENQUIRY No: 0316/0123

Yale launches TS007 2 Star Cylinder Pull Yale Door and Window Solutions has launched a TS007 2 Star cylinder pull, designed to improve traditional door style aesthetics and provide superior security.

The stainless steel, finger pull escutcheon is suitable for use on timber and composite doors and can help to create an authentic ‘period feel’, visually replicating the look of a traditional Yale rim latch, when used in conjunction with other door hardware.

The cylinder pull is 2 Star accredited, meeting the TS007 standard for protection against the latest forms of attack, and can be used as part of a PAS 24 door set. This enables fabricators and installers to comply with Approved Document Q, requiring that all residential doors meet or exceed British Standard PAS 24.

For maximum security, the cylinder pull is recommended for use alongside Yale’s 1 Star Superior cylinder or the 3 Star Platinum cylinder, which launches soon.

Additionally, the TS007 2 Star cylinder pull is compatible with the LOCKMASTER KeyTurn multipoint door lock, and together can achieve a traditional townhouse door style on a modern door set for improved aesthetic and security.

Paul Atkinson, Sales Director for Yale Door and Window Solutions, said: “The UK has a huge amount of older housing stock that

people want to complement with ‘period feel’ high performance composite doors.

“When used alongside the LOCKMASTER KeyTurn, the 2 Star cylinder pull can help to create a distinct ‘townhouse’ style with its chest height, finger pull escutcheon.”

The external pull has a sacrificial break point which snaps under attack, meaning it cannot be removed from the door and cylinder remains protected.

Available in chrome, brass and satin chrome finishes, the 2 Star cylinder pull is Yale branded on both the internal and external escutcheon. This recognised mark of trust signifies superior strength and provides a visual deterrent to potential thieves.

The cylinder pull is backed by Yale’s 10 year guarantee and has been tested to 500 hours of natural salt spray to deliver extensive corrosion resistance, meeting the BS EN1670 standard.

For further information on the TS007 2 Star cylinder pull and the rest of Yale’s cylinder range, please visit www.yaledws.co.uk or call 01902 366800.

READER ENQUIRY No: 0316/0124

March 2016 | www.glassnews.co.uk

0316/0125

www.glassnews.co.uk | March 2016

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

new level for hinge design Market leading manufacturer, SFS intec, has taken hinge design to a new level with the new Dynamic 2D-C. Evolving from the market leading Dynamic 2D, the Dynamic 2D-C was designed in response to UK composite door fabricators requests, who were looking for a high spec hinge with a traditional appearance. The slimline body sits neatly over the air-gap of the door, improving aesthetics without any compromise to the user friendly mechanics or security performance.

Benefits include: • PAS 024 tested with a pass of 13.4kN more than three times the force required to pass the test without dogbolts • Secured By Design - (SBD) approved • Two dimensional direct adjustment perfect threshold seal, unique patented lateral adjustment • Easy to fit, user friendly, fit and forget - eliminates remedial work on sagging doors

VITA Hardware partners

with Fullex Locks

With more than 30 years’ global experience in hardware design and manufacture – including 15 years in the UK – VITA Hardware is pleased to announce that it has added Fullex Locks’ XL Multipoint lock to its expanding range of hardware options.

Ian Southhall, Managing Director at Fullex comments: “We have worked with Stewart Lamb before and really respect his knowledge and expertise in the hardware field, so when he approached us to take on the Fullex XL lock we were naturally delighted. It is one of our flagship products with simple, smooth operation and once locked, protecting the homeowner with up to seven steel locking points. The XL range is tested to more than 100,000 operations, equating to well over 25 years of use.

“We view VITA’s wide ranging suite of hardware as upmarket and good quality, which holds a renowned and long-standing name in the market. We have gained a new

outlet and hopefully increased sales, and will also benefit from Stewart knowledge of the wider hardware arena.

Stewart Lamb, Managing Direct at VITA adds: “The best partnerships work when the output is genuinely valuable to the intended target audience, but also when the two aligning companies complement each other well. That’s why we are pleased to be the new supplier of the Fullex XL multipoint lock. With over 35 years’ experience in manufacturing locks, and the first company to be licenced with Secured by Design, Fullex place their emphasis on reliability and security. The XL lock, with its strong, secure and well tested design, offers our customers guaranteed security for many years.

“We are looking forward to building on this partnership and expanding our offering in the future. For more information on VITA and its products, log on to www.vitahardware.co.uk.”

READER ENQUIRY No: 0316/0127

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• Fixed gasket pressure which means the weather seal always remains exactly as pre-set in the factory - eliminating onsite installation errors • Slimline, traditional appearance - no frame extensions, decreased costs, increased door opening width • Available in a range of finishes compliments the Dynamic family For further information please contact Customer Services on 0113 2085 500 or your local representative.

READER ENQUIRY No: 0316/0126

Trojan’s Pegasus High Security Window Lock offers fabricators and installers something different!

The Trojan Group is renowned for delivering innovative hardware products that do their job exceptionally well. This is perfectly demonstrated in its popular Pegasus High Security Window Lock which offers fabricators and installers something very different.

Firstly, the Pegasus High Security Window Lock has multi point locking and guaranteed centre and corner locking for additional security with every installation. It has an extended 20mm reverse locking action which ensures the lock provides enhanced night security.

Secondly, when windows are jemmy attacked, the locking actions intensify rather than disengaging as is the case on most locks. The strength of the security credentials are demonstrated in the lock’s PAS 24 accreditation when fitted as part of a window assembly and it has also achieved BBA approval.

gasket compression can be adjusted up to 0.75mm.

Offset applications are also achievable from the standard product and the compact central gearbox, which is just 65mm long, means minimal routing is required.

The security benefits of the Pegasus sit alongside a wealth of other benefits that are certain to appeal to fabricators and installers.

It is one size fits all, so a single lock is suitable for all sashes from 420mm to 1300mm with larger sizes up to 1800mm available too, giving valuable economies of scale. It’s quick and easy to install because the keeps are easy to position in the centre and corner of the windows for every application and

Trojan’s Group Managing Director, Tony Chadwick says, “The Pegasus Window Lock is packed with unique features that are not available with other locking mechanisms. Since the product was launched, more and more fabricators and installers have seen for themselves the benefit of having Pegasus in their portfolio. It really is ‘more than just a lock’ and is therefore a valuable hardware addition.”

The lock is manufactured using high grade zinc alloy, grades 430 and 304 stainless steel. Evidence of the quality of lock is demonstrated in its 10 year guarantee against mechanical failure.

Tony concludes, “The Pegasus High Security Window Lock delivers in all areas: it has outstanding security credentials while also offering excellent cost savings for fabricators and installers.” And that’s why the lock has joined the other products in Trojan’s portfolio as one that adds value where it matters.

Tel: 01922 713 933 www.trojangroup.com READER ENQUIRY No: 0316/0128

March 2016 | www.glassnews.co.uk

0316/0129

grip™ The only window handle range in the UK certified by The Carbon Trust 100% recyclable Independently tested in the UK to British Standards Stronger than a zinc window handle Worldwide patent

s s e L % 60 d e i d o b Em Carboinndow nc w than a zi handle

Join us on stand 210 to see for yourself at

www.glassnews.co.uk | March 2016

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

Global hardware specialist

strengthens UK brand with website launch Caldwell UK, a global leader in specialist hardware, has launched its new website www.caldwell.co.uk.

Glazing and construction industry marketing specialists Purplex built the new and improved site using a responsive design.

Caldwell design and manufacture bespoke hardware and offer a wide range of innovative solutions for the domestic and commercial markets.

This will deliver a better user experience when searching for relevant information, whether the site is accessed on mobile, tablet or desktop.

Caldwell is the parent company of Cotswold Architectural Products – a specialist international friction-stay manufacturer – and the new website showcases the extended product range brought about by the merger of these two businesses.

Purplex also filmed and edited the Caldwell and Cotswold video that documents the firm’s progress and future plans.

Visitors to the site can find out more about Caldwell’s extensive product range and its official distribution partners and stockists to locate the closest and most convenient places to source these products.

There is also a regularly updated news section and members login area where customers can access exclusive Caldwell content – such as technical specifications – and get in touch with a member of the Caldwell team through a live chat support feature.

Tim Ferkin, Sales and Marketing Director, comments: “The new site has a fresh design which reflects the Caldwell brand. We wanted to make it as easy as possible for our customers to access a far wider product range from two well-known, reliable names in the industry.”

Tim Ferkin.

READER ENQUIRY No: 0316/0130

ENDURANCE ENDORSEMENT

The move, which is part of the North Lincolnshire based company’s Secured by Design upgrade of its Solid and Secure composite doors, takes place with immediate effect, and according to Endurance® Doors’ managing director, Stephen Nadin was an obvious choice.

“Security is the number one key driver in composite door sales and so Secured

by Design is a fundamental part of our product strategy,” he said. “The decision to switch to Avocet and its ATK cylinder was straightforward, given its unrivalled list of accreditations and the thumbturn option incorporated within its innovative design.”

Designed to deliver the ultimate protection in the fight against lock-snapping, ATK is the only cylinder

76

ATK also comes with a standard key, which allows all leading locksmiths to produce them quickly and easily, and end-user registration isn’t required.

Rob I’Anson, sales director of Avocet Hardware, said: “ATK has proved an enormous hit since the moment it was launched and we are delighted to have

Brisant’s new Domestic Door Security Report January 2016 presents the most comprehensive and compelling research on security the industry has seen. The report, from the creator of Ultion, the top performing high security cylinder door lock, combines the latest national Crime Survey from the Office for National Statistics with recent national polls of homeowners and independent locksmiths.

The report reveals that 43% of burglaries through doors are by forcing the lock, and in 9 out of 10 forced lock burglaries entry was gained by snapping. In addition, 85% of homeowners said security was the most important factor when choosing their new door.

Brisant CEO Steve Stewart says: “The industry is using out of date and incorrect assumptions based on thirty year old ‘facts’ from small sample surveys and best guesses based on what people believed without much foundation. We decided to commission in two large-scale national surveys of 671 homeowners and 306 locksmiths to distinguish fact from opinion masquerading as fact. We then took the findings from these two surveys and combined information from the National Crime Survey which is

Breaking every best practice guideline in the book, Mila has instructed all of its sales managers to lift and carry their new window samples just by the handle.

for composite doors that carries the Master Locksmith Association’s highest rating – SS312 Sold Secure Diamond, British Kitemark TS007 3-star and Secured by Design accreditations.

The range also includes one of the only Sold Secure and Secured by Design rated thumbturn locks on the market. Incorporating Avocet’s new click secure system, it makes use of a positive click turn action, which means it can’t be bypassed with the wire tools that make a great deal of other thumbturns a major security risk.

replaces opinion with fact regarded as the authoritative source of UK crime statistics. We are being burgled. Why? Because we make it easy for burglars and we want to change all that.”

To download the report visit: www.ultion-lock.co.uk/in-the-news.

Fabricators and installers wanting to sell real security should call Warren Yates 01924 455 444, visit www.ultion-lock.co.uk, or follow @UltionLock.

New security report replace opinion with fact.

READER ENQUIRY No: 0316/0131

GETTING TO GRIPS WITH GRIP

AVOCET RECEIVES

Endurance® Doors has become the latest company to switch to Avocet’s new ATK snap secure lock.

New security report

It’s not any ordinary handle though, but the new Mila GRIP espag handle in ABS, and Mila wants to provide fabricators and installers with real life evidence of just how strong it really is.

Switched on - Endurance® Doors’ managing director, Stephen Nadin has made the move to Avocet’s ATK lock.

Endurance® Doors on-board with us. We look forward to working together with them in order to ensure door security is Secured by Design in everything they do.”

For further information on Endurance® Doors visit www.endurancedoors.co.uk or call 01652 659259.

For additional information on ATK and Avocet’s full ABS range visit www.avocethardware.co.uk or call or call 01484 711 700.

READER ENQUIRY No: 0316/0132

Managing Director Richard Gyde says: “Obviously, we don’t usually advise customers to lift windows using just the handle when they’re out on site, but we know that it often does happen and we’re absolutely confident that our GRIP handle can cope with it.

“In fact, we got the idea from one of our biggest customers who challenged us to prove GRIP’s strength by carrying a window up a ladder with just the handle as some of their installers do. We went one better and got our Test Centre engineers to carry a 1000mm x 800mm 25kg window up and down a ladder over and over again using just the handle.

Of course, at the end, there were no signs of damage or weakness.”

Obviously, GRIP has been extensively performance tested before launch to more than 60kg and has been successfully cycle tested 50,000 times. Mila confidently states that it outperforms not only similar priced aluminium handles in terms of strength but also more expensive zinc, but also thinks that, for lots of customers, seeing will be believing.

Richard Gyde adds: “We’ve invested a huge amount in making GRIP green by reducing the embodied carbon, and we’ve included innovations such as colour options and an anti-microbial finish, but we certainly haven’t compromised on strength or performance, and we’re on a mission to prove that.”

The GRIP handle will be on display at the FIT show with another demonstration of strength which Mila says will surprise a few visitors.

Tel: 01327 312400 www.mila.co.uk READER ENQUIRY No: 0316/0133

March 2016 | www.glassnews.co.uk

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77 26/01/2016 11:2111:21 26/01/2016

TECH TALK

The UK’s Leading Glass & Glazing Newspaper

Tech Talk with Strafford Cooke, Technical Manager, Mila

PAS24: 2016 COMES INTO FORCE

what does it mean for fabricators & installers?

The revised PAS24:2016 standard was published in February and the new 2016 SBD design guides are being printed as I write, so now is an exciting time to be in security hardware.

For fabricators and installers faced with complying with the new rules however, I do understand that it can all seem like a bit of a chore. The reason why they are so important though is that it is the security elements of PAS24:2012 and SBD which are the approved routes to achieve Approved Document Q (ADQ) compliance (which officially came into force last October).

a commercial building being converted into flats). It categorically does not apply to extensions or even conservatories and it also does not apply in Scotland, Ireland or Wales – only in England for now.

Now, I know there is still quite a lot of misinformation about Approved Document Q out in the market, so this might be a good time to clear that up.

It is scheduled for review in 2018 when I feel certain that it will be extended to the refurbishment sector in the same way as Part L but, as things stand, you can obviously use PAS24:2016 and SBD approval as great sales tools in any market, but you are only required to have them by law if you’re installing in the new build sector.

At the moment, Approved Document Q only applies to new builds or conversions where there is a material change of use (eg

The changes in the new revised version of PAS24:2016 are significant for the door market in particular. Probably the most

important thing is that the new, more demanding cutting test for doors has been officially brought into force. This had always been in place for doors using a key/thumbturn cylinder but now it has been extended to all door types that use a locking barrel (cylinder).

However, there’s no reason to rush into changing supplier because not all UKAS test houses are even set up to carry out the tests yet, so there will be a period of grace amongst the different bodies. In fact, Approved Document Q actually refers to PAS24: 2012 so that new cutting test will not be a requirement of ADQ until at least 2018 when it is reviewed.

Things are clearer with regard to TS007:2014 which applies to cylinder vulnerability because this has now been referenced within PAS24: 2016 for the first time. Any 3* setup which is using either a 3* cylinder on its own or a 1* cylinder with a 2* handle will not now have to go through a separate annex for vulnerability in the test, which is a considerable benefit.

comply with ADQ as long as they meet the requirements of a ‘bespoke product’ and the building application is for four plots of less.

All this still needs to be confirmed, but it’s definitely a move in the right direction.

Obviously, for more detailed advice about your specific business requirements, contact Mila on: 01327 312400 or via: www.mila.co.uk.

By Strafford Cooke, Technical Manager, Mila

Also part of the revised standard is TS008 which applies to letterplates and, like TS007, if your hardware has been accredited to this standard and you can prove compliance, you don’t have to conduct the tests on your samples.

With regards to SBD, I expect the new design guides to require not just PAS24: 2016 but also a full 3rd party accreditation scheme as it is now, but there are variations in requirements across the different testing bodies so it will be up to fabricators themselves to choose the option which is best for them from the likes of Q Mark, Certisecure and the BSI Kitemark etc.

Another interesting development is that SBD have taken the bull by the horns and are actually attempting to define the word ‘bespoke product’ which is included in ADQ. I take my hat off to SBD for doing this as they are trying to simplify the requirements so that it does not just include timber doors. If they get the definition right, it will also allow the smaller fabricators, who supply the new build sector but perhaps don’t have the budget to get all their product security tested, to still

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READER ENQUIRY No: 0316/0135

March 2016 | www.glassnews.co.uk

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79

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Simon Parsons, Technical Assessor, Stroma Certification One of the Technical Assessors for an award-winning installer certification body, Stroma Certification. He is an expert in a range of trade disciplines with a role to ensure continued quality and competence in the fenestration industry.

It’s all about you Where you were born and where you live, currently I was born in Northamptonshire at the local hospital. Since then I have lived in my home town, which is Rushden, for most of my life.

Your education and the subject or activity in which you excelled

The mistake you’d like to correct

I attended my local boys comprehensive. The subjects I enjoyed most were metal and woodwork. I think that ability to work well with my hands has translated into the types of jobs I’ve undertaken in my career.

You can’t - you just have to learn from your mistakes and put it down to one of life’s lessons.

The talent you’d like to enhance Funnily enough my dad has recently retired and he’s been making handmade acoustic guitars. He’s given me one of them and so I’d really like to learn how to play.

Your favourite sports or interests I enjoy sports and particularly watching football. I follow Arsenal as a supporter but I also enjoy watching cup ties as a neutral fan. Another one of my hobbies is collecting antique bottles which I have done since I was a child. This is much to the dismay of my children – they’re very embarrassed and put it on par with trainspotting!

and your future What would you like to do if you weren’t in the industry

Your biggest regret in life

Someone or something that inspires you

It’s a bit of a pipedream but I’d love to travel round the world.

I’d like to try my hand at mining gold and other precious metals and jewels. But if I wasn’t in the industry I could see myself going back to shoemaking. I could create handmade bespoke shoes from my shed.

Successful people who have stayed humble.

A particular ambition

The temptation you can’t resist

It goes back to the guitar playing really. Now I’ve got an acoustic guitar it’s my ambition to play.

Not buying a classic Mini Cooper when you could still get one for £2,000-3,000. I’d always wanted one after watching the Italian Job as a kid.

Food! Particularly cakes of any description is the one that I have to watch the most.

The way you want to be remembered Just as a nice bloke. If I can do right by my family and go through life without upsetting anyone then I’d be happy.

your career When and how did you join the industry I started out in the shoe trade and when that came to an end I got into building. I was self-employed and then added insulation to my skills including EWI and IWI. After having my own company I eventually joined Stroma.

The job you do in 25 words As a Technical Assessor it is my job to perform on site assessments for members of our Competent Person Scheme for Doors & Windows installers.

Your greatest achievement Being part of raising my children to be adults and see them raising their children is what I’m most proud of. Also, completing basic and trade training in the RAF as a ‘wet behind the ears’ 16 year old.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

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March 2016 | www.glassnews.co.uk

INSTALER FOCUS

The UK’s Leading Glass & Glazing Newspaper

20 installers awarded top marks from Roseview 20 installers have so far enjoyed free training sessions courtesy of Buckinghambased sash window specialists Roseview.

Since last year, Roseview managing director Willie Kerr has been delivering two half day courses one designed to improve product knowledge and one explaining how to survey and install sash windows - to roomfuls of eager installers wanting to learn more about how they can succeed in the buoyant and lucrative VS market.

“We’ve been delighted by the success of the sash training school,” said Willie. “The two courses give us a chance to put to bed the outdated myths and stereotypes about sash windows being difficult to fit, and explain to installers the unique features and benefits of the Rose Collection. We all know the market is getting more competitive, and installers now need high-quality products to help them stand out from the crowd.

By the end of the course all delegates should understand how our sash windows differ to others on the market.

Demand is such that I’m now running one per week and we’re planning to increase this over the coming

“The courses are free and give us the chance to show our commitment to our customers.”

Roseview managing director Willie Kerr.

months.”

Marketing manager Mike Bygrave followed on from Willie’s comments: “The courses are free and give us the chance to show our commitment to our customers. The aim is to equip our installers with the knowledge they need to sell and fit sash windows – all they have to do is give us a call to book their place.”

Though based on REHAU and Eurocell profile systems, Roseview’s signature Rose Collection offer a unique take on the uPVC sliding sash.

The Charisma Rose, Heritage Rose and Ultimate Rose have been carefully designed and expertly crafted to deliver the most authentic-looking PVC sashes currently available.

The G-Award-winning Ultimate Rose features mechanical joints and elegant run-through sash horns, and has been approved for use in numerous conservation areas.

In April, Roseview will be showcasing their products, as well as those of their secondary glazing sister company Incarnation Windows, at the FIT show for the first time.

For more information visit www.roseview.co.uk or call 01234 712657.

READER ENQUIRY No: 0316/0137

www.glassnews.co.uk | March 2016

TRENT VALLEY PARTNER INSTALLERS NOW TRUFRAME FOR 2016 LEGALLY OBLIGED TO PROVIDE ALTERNATIVE DISPUTE RESOLUTION Providing Alternative Dispute Resolution (ADR) – or arbitration - became UK law from 1st October 2015 for all businesses that sell to consumers. For the glazing sector this means that where an installer has exhausted its Complaints Procedure and the matter remains in dispute it is legally compelled to give the consumer the contact details of an approved glazing sector ADR service to progress the complaint to arbitration.

One solution is to opt in to FENSA’s arrangement with The Glazing Arbitration Scheme (TGAS), which is an approved glazing sector Alternative Dispute Resolution (ADR) service.

These services to FENSA certified installers start from 1st January 2016. This is part of the new FENSA ‘package’ and registration with TGAS is free. Other providers are available.

Under TGAS any decision on matters relating to Building Regulations compliance will not form part of any arbitration.

TGAS charges consumers £100 to take a complaint to arbitration. This is to encourage only justified complaints and avoid any frivolous or vexatious complaints and protect installers from unjustified costs and administration time. The costs for an installer to go through the arbitration process starts at £395 (ex VAT) per complaint. Where an installation company has opted in to be a member of TGAS, then they are to proceed to arbitration when a consumer takes their complaint to TGAS after at least 56 days have elapsed since the complaint was raised with FENSA and there is still an unresolved dispute. As part of the rules

of TGAS arbitration the company and the consumer will be bound by the arbitration decision.

The use of ADR arbitration services costs far less and takes less time to resolve than going through the Courts.

If a window installer decides not opt in to TGAS, they must alternatively comply with their legal obligation to give the consumer the contact details of an alternative approved glazing sector ADR service when there is an unresolved complaint, and at that time they must inform the consumer whether or not they are prepared to use that ADR service.

“Free registration with TGAS provides FENSA installers with the fastest way to comply with these new consumer laws,” commented Chris Mayne, FENSA managing director.

“Though we do not predict that our installers will have to make heavy use of this service – the new law does state that these arrangements have to be in place.”

TGAS is operated independently by a Trading Standards Institute Certified ADR body, the Centre for Effective Dispute Resolution (CEDR), that has worked with the Glass & Glazing Federation for several years on the well-established GGF Arbitration Scheme.

A website that will provide clear information for both consumers and installers, www.tgas.org. uk, is currently under construction.

FENSA installers can email tgas@fensa.org.uk for further information or to sign up, READER ENQUIRY No: 0316/0138

From left to right: Paul Tranter of TruFrame with Rob Taylor of Trent Valley Window and Door Co.

Award winning Trent Valley Window and Door Co have become the latest large and prestigious installation company to partner with TruFrame, as they look to offer their customers hand finished uPVC frames and a broad, impressive product range.

With the Liniar profiles extruded in Derbyshire, frames manufactured by TruFrame in Leicestershire and installed locally by Trent Valley, it makes for a strong local wealth creation proposition. There is an established showroom at HQ in Nottingham incorporating their acclaimed Conservatory Village and a further showroom in Derby.

Both will be changed over to the new TruFrame product range, including the latest Endurance® composite door offering, in early 2016.

For 25 years, Trent Valley Window and Door Co have served the needs of consumers across the East Midlands area and into Derbyshire with a complete range of low maintenance home improvement products.

The change is part of an important strategy for the company who have a strong history of building lasting relationships with their supply chain and believe that TruFrame are their perfect manufacturing partner for the future. They have also signed up to TruFrame’s Double Glazing Network, which has generated

considerable sales leads for other scheme members.

Rob Taylor, managing director of Trent Valley Window and Door Company commented: ‘We have been hugely impressed

by TruFrame - from their hand finished frames - to their impressive operational effectiveness and credentials.

I firmly believe we have made a fantastic decision to work with them and it’s no doubt an exciting future for both parties.’

Paul Tranter, national sales manager of TruFrame concluded: ‘We’re absolutely thrilled to be able to introduce Trent Valley to the TruFrame fold, given their reputation for being one of the finest installation companies in the Midlands.

It’s also ample evidence of just what TruFrame can offer installation companies of all sizes, which is a superior uPVC frame, dedicated marketing support programme and world class business operations.’

See the ‘Complete Package’ video on TruFrame’s YouTube channel. For more information call the sales department on 01664 410 140 or email the marketing team directly on marketing@ truframe.co.uk. You can also add to their growing following on Twitter @TruFrame.

READER ENQUIRY No: 0316/0139

81

GLASS NEWS INTERVIEW: EDGETECH

The UK’s Leading Glass & Glazing Newspaper

A new face at Edgetech, but someone who knows the company and its products well Glass News’ Editor, Chris Champion, talks to Chris Alderson, Managing Director of Edgetech UK, about taking over the mantle of MD, his background, and the future for Edgetech

Looking at your background and experience, it would seem as if you are the perfect fit for your new position at Edgetech. Can we talk a bit about your background, without it sounding as if you are going through the whole interview process again?

When people ask about my qualifications and experience, I must say it does feel like an interview process but I can understand why people are interested, particularly as I spent the last 20 years at Bostik.

need to work together to ensure the quality and durability of units. Bostik had many different solutions for IG manufacture, from polysulphide and polyurethane to hot melt butyl and so I’ve worked closely for many years with Edgetech and other spacer bar manufacturers ensuring the two technologies align.

It all fits well with the profile of Edgetech but is it difficult coming into a job where the company and its products are well known? I suppose what I’m saying is has Edgetech reached a plateau in its success, and where can you take it from here?

It can only be a positive that a company is successful in its market, it shows that the products and service are meeting customer’s needs. I’ve been part of a successful company throughout my career.

This doesn’t mean we can rest on our laurels though, quite the opposite. It’s about managing a business and seeking both new opportunities and improving profits through lean manufacturing and addressing

Chris Alderson on the factory floor.

the opportunities offered through today’s technology. Improvements can always be made and sometimes a new pair of eyes can be a healthy thing for a business.

Usually someone new to a job is finding their way through the whole product line up but, here are you, just two months into the job, taking me through Edgetech’s product line up…

It’s a product range I know well and I understand the advantages and applications for the various products.

Edgetech has set out to provide a solution for all manufacturers of IGUs and a spacer bar for every sealant. It really doesn’t matter whether a customer wants a rigid or flexible spacer bar.

Whether they want to use polysulphide or hot melt – Edgetech has a solution for them.

The company has also worked closely with its customers such that it can provide not just spacer bar but the various means of application. Edgetech’s working with machinery manufacturers means that complete solutions can be made available.

This could vary from low volume IGU manufacture to very high volumes that require robotics to provide the best efficiency.

We are constantly adding to our range of products and so it was a priority of mine to

My move to Edgetech may, on the face of it, seem surprising but my relationship with Edgetech goes back many years. I was involved in Bostik’s IGU business and spent a great deal of time flying back and forward to the United States and this coincided with a change in Bostik’s route to market with a distribution model. Edgetech IG Inc. became a Bostik distributor.

And was your work with Bostik on the technical side?

My diploma was in Mechanical Engineering and I started as a Production Engineer and branched into selling cutting tools to engineering companies, working heavily on the features and benefits side. I then moved into IGU sales for Bostik and progressed through a variety of Sales Manager roles in Insulating Glass and Construction Sealants before becoming Director of Construction and Consumer, in 2009, and latterly became European Business Director focussed on assembly solutions.

So the spacer bar side of the IGU business is certainly not new to you?

No absolutely not. IG sealants and spacer bars

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March 2016 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: EDGETECH

understand the whole product range fully so that I can determine the direction for the company and areas we can expand. Edgetech is a very different company now. We now stock all the IGU components needed to manufacture warm edge glass units as well as our range of spacer bars.

Edgetech have a wide range of spacer bar products. Wouldn’t customers simply opt for the latest and most efficient spacer bar?

Since it was first introduced in 1989, Super Spacer has become the dominant force in thermally efficient spacer systems. Edgetech pioneered the market for warm edge spacer bar and has been at the forefront of technical improvement in spacer bar technology. They have brought the debate over thermal efficiency and triple glazing into the minds of the fenestration industry and have invested heavily in research and development and exhaustive testing. For companies who want to focus on the latest and most efficient spacer bar there is Super Spacer® Alpha which achieves the ultimate in thermal performance at 0.13W/m2K when tested to WA 17/1.

Left to right: Alan Fielder, Director of Sales and Marketing; John Stark, Works Manager; Chris Alderson, Managing Director; Dominic Moules, Financial Controller.

timber windows which include low line glazing beads and gaskets. This creates problems for standard spacer bars which protrude into the sightline of the window.

Super Spacer® Heritage has been designed especially with an ultra slim sightline to meet the needs of the restoration, replication and refurbishment sectors.

edge gap between the window or door frame and the reveal - ensuring true energy rating performance and a long-life weathertight seal.

What I must point out is the importance of continuity of supply for companies choosing a spacer supplier too. Spacer bar is a fundamental component of the IGU so consistent and guaranteed supply has to be top of IGU manufacturers’ priorities. Our customers can rest assured that we have this covered as we have manufacturing facilities in both Germany and the US available to support us with stock should it be required.

There’s also a range of products that you launched last year as additional glazing products…

These products are designed to give installers a way to add value and differentiate themselves in a competitive market.

Some companies require specific spacers to tackle special applications also. Take for example heritage installations in traditional

TruFit is warm edge for windows and we believe the future for window fitting. It provides an effective thermal barrier at the

However, there can be a whole host of reasons why an IGU manufacturer favours one solution over another including the machinery they have, the requirements of their customers, cost, thermal efficiency, whether domestic or commercial work, and so on.

Super Spacer Dino May 2006 017.

www.glassnews.co.uk | March 2016

You’re referring to TruFit and TruShield.

These are important products for Edgetech as they widen our customer base from IGU manufacturers to fabricators and installers.

TruShield is a next generation glass protection system. TruShield reacts chemically with glass to form a highly effective, durable and versatile protective layer to any type of glass – in any type of environment.

Do these additional products divert you from your main business of spacer bar manufacture?

Not at all. It doesn’t dilute our effort or offering in anyway. As I’ve already mentioned, it expands our customer base.

Our customers are our main priority and we understand their supply needs and work very closely with them. Will we look to widen our product range further? The answer has to be yes although our priority will always be spacer bar.

And are spacer bar sales destined to increase?

Although the numbers of IGU manufacturers in the UK are down to around 800, we are looking for additional premises – perhaps that answers the question?

READER ENQUIRY No: 0316/0140

Super Spacer takes the window industry by storm.

83

COLOUR

CASE STUDY

Colour leader Deceuninck re-opens warehouse to deliver service promise

ACCURATE MEASURES FOR AN

Deceuninck has reopened its purpose-built 140,000 ft2 ‘Beaversbrook’ warehouse, a short distance from the company’s factory in Calne, Wiltshire.

“The warehouse is vast,” says Managing Director Roy Frost. “But we need the space.

It’s already nearly full of stock so we can make good our customer promise. Customers can order doors and windows in any of 26 colours and white for their next delivery. You can only do that if you keep over 2,500 stock-keepingunits in stock.”

Using Deceuninck Online, customers can look into the warehouse anytime 24/7 and put their name on the stock they want for their next delivery. “That gives them the confidence to offer installer customers colour on their usual ‘white’ lead time” continues Roy. “With our best-in-class new sliding patio, Slider24, for example, there’s no waiting. It arrives in any of 26 colours with matching cills, trims and ancillaries at the same time as the homeowner’s new windows. No wonder they sell more!

“Until they see it, people don’t appreciate how much stock you have to carry to supply 26 colours in a wide range of windows and

Deceuninck re-opens warehouse to deliver service promise.

door profiles with all the ancillaries, cills and trims to go with them. Our competitors think we’re crazy to keep that much in stock, but Deceuninck fabricators and installers love it because it means they can sell colour as easily as white in a wide range of windows and doors to help their customers grow and win new business. We make a big promise so we and our customers stay No.1 for colour.”

The warehouse will free up the space to grow in Deceuninck’s factory.

For more information on Deceuninck’s market leading colour promise, call Sales Director Rob McGlennon on 07818 383385.

Follow @DeceuninckUK. READER ENQUIRY No: 0316/0141

CHOOSE FREFOAM FOR EVEN MORE COLOUR CHOICE Freefoam, a leading manufacturer of a wide range of innovative products for the building industry in UK, Ireland and Mainland Europe, announce the addition of even more products to its already extensive colour range of fascia and soffit. All colours are now available in an 18mm thick Square Leg Fascia in 150mm and 250mm wide boards and also a 10mm thick General Purpose Soffit Board in 175mm and 225mm wide boards. With the increasing popularity of Grey window frames and guttering Freefoam has also introduced the 250 and 350mm General Purpose Board in three shades of grey, Storm Grey, Dark Grey and Anthracite Grey.

In the last few years the UK has started to see a significant shift in commercial specifications from white roofline to colour. In Continental Europe most windows are coloured and in Ireland it’s about fifty percent. Whilst in the UK colour has doubled in the last fifteen years to 20% this trend is only predicted to increase.

Freefoam is the colour specialist. Recognising the growing importance of colour for architects, specifiers, and house developers Freefoam seized the opportunity 15 years ago and generated its patented ColormaxTM technology using an advanced masterbatching process with a blend of natural PVC and pigments to simultaneously co-extrude PVC building products. Freefoam offer a wide range of ten colours with built in colourfastness, colour variety, and reliable colour matching all with a ten year guarantee.

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EXPANDING COMPANY

Intastop Ltd has recently invested £80K in new equipment from elumatec, the leading premium supplier of profile machining. Intastop is an innovative company and lead the way in the specialist fields of anti-ligature products and door and wall protection.

This pedigree, combined with the company’s commitment to new product development and leading edge innovation, ensures Intastop remains a leading manufacturer and supplier to the healthcare, public and leisure build markets.

“For over twenty years we have built up a considerable body of knowledge in supplying cost-effective protection solutions to

All new products are available straight from stock with no lead time, and are available with matching trims and fixing accessories.

Coupled with a marketing leading ten year guarantee the Freefoam colour range is an attractive proposition and a natural alternative to white for all house builders and specifiers.

Colin St John, UK General Manager, summarised “Our view is that colour is here to stay. As specialist colour roofline manufactures we have the expertise and capability to structure our production process to meet the changing demands of todays housebuilder and specifier. The introduction of an even wider range of colour fascia and soffit products underlines our long term commitment to providing customers with a marketing leading range to support this growing market.”

hospitals, schools, supermarkets and airports” said Shaun Howard, Intastop Operations Director.

“Intastop products need precise dimensions; there is no tolerance for deviation in the measurements. We needed new machinery to speed up production but with no compromise on accuracy. This lead us to the elumatec machine show in Milton Keynes.”

Intastop viewed a demonstration of SBZ122/64 and were very impressed by its precision profiling. This machining centre has a power torque spindle which can machine thick-walled profiles and lengths up to 7.05m. Automatic clamp positioning means time is saved when profile lengths have to be changed.

Elumatec’s technical sales manager Andrew Robson said “ It is always rewarding to work with companies like Intastop that research leading edge equipment and technology.

We look forward to continuing to support Intastop in its exciting future.”

READER ENQUIRY No: 0316/0143

Installers | Fabricators | Glass People | Also stocked in Trade Counters

Visit us ON stand 126 FITSHOW 2016 DEFINING THE INDUSTRY

www.freefoam.com READER ENQUIRY No: 0316/0142

March 2016 | www.glassnews.co.uk

0316/0144

I2 • 4 • I6 JOIN US ON THE NEXT EXCITING JOURNEY

STAND 348 WarmCore windows teaser ad glass news.indd 1 www.glassnews.co.uk | March 2016

24/02/2016 13:19

85

TRADE COUNTER NEWS

The UK’s Leading Glass & Glazing Newspaper

Shop online or find your local depot Open an Account today!

Whatever you want,

we’ve got it!

With thousands of products in stock at extremely competitive prices, we supply quality specialist building products for the window industry. * Minimum order value may apply, Available in England and Wales.

nd online a t* o p e in d

Let National Plastics become your trade partner - today!

Massive selection including: • Windows, Doors & Conservatories

National Plastics’ internal decorative cladding range is one of the most comprehensive you can find National Plastics, the UK’s largest independent trade counter network, stocks one of the industry’s biggest range of internal decorative cladding panels, helping tradespeople and DIYers alike to take advantage of the benefits they offer.

Geoff Foster, Managing Director of National Plastics, comments, “More and more people are waking up to the possibilities that decorative wall and ceiling cladding represents. Our range has grown steadily year on year and because of the size of the range we now offer, we have something to suit everyone, making us a one stop shop for decorative cladding.”

National Plastics’ decorative cladding range includes products from France, Belgium and China and features a range of four different widths from 250mm up to 1m as well as 5mm, 8mm and 10mm thicknesses. The ranges include Dumaplast, with a unique locking system, Freefoam’s Geopanel, Consortias as well as Swish Marbex Panel.

Designs include marble, sparkle and mosaic as well as stone and the latest tile effects. The offering is completed with a comprehensive range of finishing touches, trims and adhesives.

The extent of the range of decorative cladding perfectly demonstrates National Plastics’ ethos of making tradespeople’s lives as easy as possible by being a one stop shop. It’s an approach that has seen it become one of the biggest success stories of recent years.

To continue to build on its success, the company has plans to take its number of depots to 50 by the end of 2017 and is launching a campaign to help it choose the locations most in need of the advantages the network offers. Called We Want Better, the campaign offers people the opportunity to win £5,000 of free stock in return for logging on to www.wewantbetter.co.uk to let National Plastics know where they want a depot.

So if you want to find out more about what decorative cladding has to offer or be able to access the industry’s biggest range of building plastics, head on down to your nearest National Plastics depot. And if you don’t have one near you, you now know how you can change that!

Tel: 0800 011 3503 - www.nationalplastics.co.uk

• Fascias & Soffits • Guttering & Drainage • Cladding Panels • Roofline & Guttering

0316/0145

We know the trade

Visit us today or call

0800 011 3503 nationalplastics.co.uk 86

READER ENQUIRY No: 0316/0146

March 2016 | www.glassnews.co.uk

TRADE COUNTER NEWS

The UK’s Leading Glass & Glazing Newspaper

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0316/0148

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From wonderful windows, delightful doors, exceptional conservatory roof kits and inspired installation products – Liniar supplies the lot.

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For more information or to find your local stockist visit: For more information or to find your local stockist visit: For more information or to find yourglazpart.com/products/trickle-ventilation/ local stockist visit: glazpart.com/products/trickle-ventilation/ to see our rangeglazpart.com/products/trickle-ventilation/ of BBA certified vents or call to see our range of BBA certified vents or call 01295 264533 to speak with one of the team.

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www.glassnews.co.uk | March 2016

87

FENSTERBAU PREVIEW

The UK’s Leading Glass & Glazing Newspaper

PROFINE HEADLINES FENSTERBAU FRONTALE 2016

NOW BOARDING

– THE REHAU STAND AT FENSTERBAU Anyone who is in any doubt about REHAU’s status as a truly global supplier might want to visit the company’s stand at the upcoming Fensterbau and see the huge range of window and door systems it produces for individual markets around the world.

On a travel themed stand where visitors will be invited to board for an ‘All Inclusive’ trip, REHAU is showing windows and doors from right across Europe and from Asia, Russia and the USA. The emphasis will be on the fact that REHAU has everything a customer in any region could wish for - including a full package of outstanding service and support tools.

The hugely popular REHAU Heritage vertical slider is flying the flag for the UK market, and there are lots of less familiar designs on show representing other countries and

regions. These will include: the BLOX system from the Netherlands which replicates timber, NEFERIA from France extruded using REHAU’s RAU-FIPRO fibre composite material, SYNEGO from Germany, Premium Plus from Asia in a metallic effect finish, and the brand new ÄSPEKT from the US which is designed as a direct competitor to aluminium.

profine Group will again be the largest exhibitor at Fensterbau Frontale 2016 in Nuremberg, the pan European trade exhibition for the windows, doors and facades market. They will also be looking to entertain over 4,000 business partners from all over the world at its exhibition stand in Hall 7, with over 100,000 visitors expected to the exhibition in total.

The group will be looking to present several new product developments at the exhibition, highlighting its global reputation as a true pioneer and innovator in PVCu window and door systems. The common theme running across the stand will be the profine platform strategy of new 88mm premium systems and the further developed 76mm systems.

The new 88mm premium system offers Passivhaus standards of energy efficiency as standard, consisting of a high-insulation seven-chamber design, offering a frame

Gareth Jones, REHAU’s Marketing and Technical Director said: “Our stand at Fensterbau will take visitors right around the world of REHAU. It will showcase our ability to create bespoke solutions for every market and, like the best ‘all inclusive’ trips, will hopefully give visitors everything they could wish for in a great value package.”

U-value of 0.95 w/m2K as standard. These thermal insulation values can be raised even higher with additional insulators or prefoamed proEnergyTec profiles.

With the new platform of 76mm, profine is also introducing the new lift and slide PremiDoor 76, which boasts a 5 chambered design and an installation depth of just 179mm, boasting a typical Uf-value of 1.4 W/m2K. A high passage of light is ensured by the slender sight lines – 65 mm at the frame, 100 mm at the sash, and 103 mm at the centre. There are also aluminium-design upgrade technologies and a ‘lux design’ sash with its particularly slender sight line of 40mm as part of the system.

Stefan Seidel, managing director of profine UK concluded: ‘With over €1.4million invested at the show it will be an event to remember and one in which we will demonstrate our global capabilities and innovations. As our home market increasingly looks towards Europe for product inspiration, we look forward to welcoming visitors to our incredible stand.’

For information on Kömmerling, call 01543 444900, e-mail enquiries@profine-group.com, log on to www.kommerling.co.uk or follow them on Twitter @kommerling_uk. Also visit them at Fensterbau/Frontale 2016 in Nuremburg 16-19th March 2016.

www.rehau.co.uk READER ENQUIRY No: 0316/0150

READER ENQUIRY No: 0316/0151

SWISSPACER launches innovative new product at Fensterbau Leading warm edge spacer bar manufacturer SWISSPACER is launching SWISSPACER Air, a new innovative device that regulates the air pressure in sealed units and prevents sealed unit breakdowns caused by changes in altitude. Air fits unobtrusively into the spacer bar and sealant and relieves build ups in air pressure inside the unit that causes unit failure. It will be displayed on SWISSPACER’s stand at the Fensterbau Frontale trade show in Nürnberg on 16-19 March.

88

SWISSPACER Air is an innovative valve that sits in the spacer bar. It equalises air pressure differences between the insulating glass unit and surrounding atmosphere. It is ideal for sealed unit makers in low lying areas who make units that will be installed in variable climatic conditions or mountainous regions.

Until now, window fabricators have had to carefully consider the difference in air pressure between the production site and point of installation. If the windows are to be installed at high altitude the performance of the glass unit can suffer because expanding air inside the unit puts pressure on the panes of glass. That can damage the seal which allows moisture in.

SWISSPACER Air resolves this problem completely. Invisibly integrated into the secondary sealant, SWISSPACER Air is a discreet component that helps to regulate the air pressure between the panes of glass as it changes with altitude. Another key benefit is that SWISSPACER Air can be retrofitted to previously installed windows with SWISSPACER warm edge spacer bars to ensure long-term performance of the unit.

SWISSPACER Air is launched at Fensterbau.

Head of Sales & Marketing UK & Ireland, John Cooper comments: “SWISSPACER Air is a unique innovation and the perfect solution for mountainous countries such as Austria, Switzerland, France or Italy. Further tests will confirm its suitability for the UK market too. We will show it at the FIT Show in April on Stand 324, so come and see!”

SWISSPACER’s leading 32mm wide spacer bar and extensive colour options will also feature at Fensterbau. Its one head Roweldo

welding machine will be in operation, and there will be demonstrations of Caluwin – SWISSPACER’s energy saving tool that now also calculates efficiency classes for Passivhaus windows.

Visit SWISSPACER at Fensterbau Frontale in Hall 7A, Stand 316. Follow @Ultimate_Spacer or email marketing@swisspacer.com for more information.

READER ENQUIRY No: 0316/0152

March 2016 | www.glassnews.co.uk

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Mike Morgan, IT Manager - Pearl Window Systems Ltd I was born and raised in Radcliffe, Manchester not quite paradise but close enough!

It’s all about you Your education and the subject or activity in which you excelled…

I attended both high school and college in which my favourite subject was computer studies, I decided not to go to university due to being a more hands on person and took my first job as a computer engineer in 1996. My education is always continuing though, learning and coping with new challenges that come my way all the time.

Your favourite sports or interests…

Technology is what interests me the most I am a bit of a self confessed geek, I also follow formula one, the two are so similar the way the technology combines with engineering to produce such a fast precise machine is incredible.

Your biggest regret in life…

I was brought up to go through life without any regrets, every step of my life has led me to where I am now with my career, family and health and you can’t ask for more than that.

Someone or something that inspires you…

To quote a cliché it would have to be my family their the reason we go to work!, but my dad has probably been the main reason I do what I do today, my dad was an engineer as well and was always doing DIY whether it was cars, bikes or houses.

I had mastered most tools before I left high school, I knew I liked fixing things and was good at computers the advice my dad gave me was to get into computers to get into computers everything will be controlled by computers!

The temptation you can’t resist…

Mr Kipling’s cakes, “well he does make exceedingly good cakes.”

your career When and how you joined this industry…

I joined the window industry in 2007, having been working for pearl on and off through my previous employer and looking for a new challenge, Jeff had just introduced business micros evolution into the business and was looking to take pearl Windows to the next level as an independent market leader and wanted someone with computer and engineering experience it seemed the perfect match and I haven’t looked back since.

The job you do in 25 words…

My job is to look after the machines and the computer systems making sure they are at optimal performance to ensure our product makes delivery.

Your greatest achievement…

I’d like to think taking over Maintenance when I did with Pearl windows and going from 2000 frames to well over 3000 frames per week, overseeing the introduction of all new machinery and being involved with all the planning from the early stages to completion and being able to see the fruits of the labour gives you a real sense of achievement.

The mistake you’d like to correct…

At work can’t say I have made too many mistakes but you learn by these, but getting my wife’s name wrong during our wedding, that’s a different kettle of fish. When getting married apparently I’d not had enough Dutch courage and was that nervous I called her Elaine!! Luckily it was her middle name but it’s on the DVD as well as a constant reminder.

and your future What you would like to do if you weren’t in the industry…

If I was not in the industry I would love to be involved with restoring classic cars they just don’t make them like they used too.

A particular ambition….

Is to keep pearl windows at the forefront of the industry by combining the latest technology with the latest business techniques such as lean manufacturing, inspired by the garages in formula one and the traceability of Tesco’s that’s the main goal for me.

The way you want to be remembered…

An honest, genuine family man who works hard and plays harder who is not afraid to let his hair down (what I have left anyway).

The talent you would like to enhance…

I’d like to push on with the lean manufacturing now we have the machines and the people and with our expertise and a tweaking of our systems we are able to obtain a high frames per man. We are now pushing that ceiling all the time just by constantly thinking outside the box and streamlining the production process which is interesting and rewarding.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. www.glassnews.co.uk | March 2016

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CAREERS

The UK’s Leading Glass & Glazing Newspaper

CAREERS RECRUITMENT & TRAINING

See more positions online at: www.glassnews.co.uk

Helping you find & place positions.

If you are looking to recruit, contact us today for prices!

Email: christina@glassnews.co.uk or Tel: 07805 051322 NEW APPOINTMENT

NEW APPOINTMENT

Carl F Groupco

Epwin CONTINUES TO BUILD, APPOINTS ROBERT HARTILL AS BUSINESS IMPROVEMENT DIRECTOR

Recruits for the Regions

Epwin Group is proud to announce that ex-Mul-T-Lock Managing Director Robert Hartill has joined the company as Business Improvement Director.

Robert said. “The wealth of experience already within the group, alongside some of the new appointments, is creating a formidable team.

Robert has 26 years’ experience in the security sector, having previously worked for Chubb Security, Hoppe and Grouphomesafe, the last of which he spent six years at Director level.

“The investment in new products and production facilities will help us improve our customers’ experience, and my efforts will be focused on supporting the sales team, making us easier to do business with, and bringing more cohesion across the brands and functions.

Carl F Groupco has strengthened its national representation with the appointment of three new Regional Sales Managers. The new recruits, Andrew Ashton, Dean Bell and Mark Flight all have strong window industry credentials and excellent sales capabilities. Responsible for the North East for Carl F Groupco, Andrew Ashton’s extensive sales management experience includes work for leading window and conservatory organisations.

This is backed by practical capabilities including manufacturing, surveying and installing PVCu windows, doors and conservatories.

New Regional Sales Managers appointed by Carl F Groupco – from left to right: Andy Ashton, Dean Bell and Mark Flight.

Dean Bell is Regional Sales Manager for the North West. He moves from a Trade Contract Sales Management position where he had overall responsibility for house builder and developer accounts across a range of window and door products. Again offering practical skills, Dean’s early employment history included work as a window fabricator.

the building trade, including PVCu installations.

The latest recruits to the hardware distribution company combine experience, service skills, product knowledge and a can do attitude that focusses on high level customer support and endorses Carl F Groupco’s established brand values.

“Robert’s experience and success in the security sector is practically unmatched,” she said. “Many people understand the link between customer satisfaction and improved sales, but very few have the confidence and tenacity to make valuable improvements to a company’s culture.”

Tel: 01733 393330 - www.carlfgroupco.co.uk

www.epwin.co.uk

Mark Flight heads sales for the South East. He has wide ranging sales expertise as a result of running his own business and thirty years’ experience in

Robert’s appointment at Epwin is part of Managing Director Clare O’Hara’s wider strategy of maintaining the company’s position as leader in the industry; Robert’s focus will be very much on the customers and their experience of dealing with the company.

“This is an exciting time to be joining Epwin,”

“For over 20 years I have worked with Epwin as a supplier and always admired the business and the professionalism and ethos of their people, and from those I’ve already spoken to, it’s a great place to work.”

Clare explained that Robert’s appointment was a major coup for Epwin.

READER ENQUIRY No: 0316/0153

READER ENQUIRY No: 0316/0154

Phoenix Doors appoints Dave to

‘open doors’ in the North Dave Costello has joined Phoenix Doors, part of the MASCO UK Window Group Ltd, as North East and Scotland Business Development Manager to focus on growing sales of the company’s GRP composite door and PVC door panel ranges in the north and beyond.

Commenting on his new role, Dave, who has nearly 30 years’ fenestration industry experience, says: “Phoenix Doors has a built up a solid reputation within the industry and

90

the very positive reactions from prospects have been encouraging. The company’s standout features of great customer support, allied with a broad range and excellent product quality, is attracting a lot of interest.”

Haydon Statham, Phoenix Doors’ Sales Director, adds: “Dave’s knowledge, plus his many industry contacts, is already opening up new doors for us, so to speak! With regular deliveries being scheduled to the north, customers can be assured of being

able to offer their customers one of the industry’s widest ranges of doors for the retail replacement market, all backed with our attention to customer service.”

For more information, please call Phoenix Doors on 01487 740469, email info@ phoenixdoorpanels.co.uk or visit the website at www.phoenixdoorpanels.co.uk.

READER ENQUIRY No: 0316/0155

March 2016 | www.glassnews.co.uk

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENT

BUSINESS MICROS ALUMINIUM EXPANDS PROGRAMMING TEAM Piotr Polczynski is the newest team member at Business Micros Aluminium, joining the software specialist as a database programmer in its LogiKal software system.

Piotr is working alongside Piotr Ostrowski and Wojciech Lisowiec maintaining and programming systems companies’ databases within LogiKal and managing the addition of new products onto the software.

The programming team at Business Micros Aluminium is expanding as the company continues to increase the number of databases which are available within LogiKal from all of the UK’s leading systems companies.

Having just recorded its best ever year in terms of sales, the company is committed to investing in the resources it needs to continually improve the service to customers. As well as Piotr Polynski, Business Micros Aluminium also recently recruited Perry Mace to its customer support/installations team and is currently recruiting a further new support technician.

Tel: 01684 851230 www.bmaluminium.co.uk

NEW APPOINTMENT

NEW APPOINTMENT

Technology investment spearheads further growth at Insight Data Insight Data, the leading supplier of marketing data and CRM software, has announced further investment in its software division, including the expansion of its in-house development team.

Alec Hancock has now been appointed as lead developer, working on a number of innovative new software applications to help clients drive sales and marketing.

Alec has a 1st class honours degree in web technologies and design, and won ‘Best Project of the Year’ at the University of the West of England (UWE).

Sean Payne, head of technology at Insight Data commented; “Salestracker now has over 700 users with more clients realising the benefits of the system every week. We’ve been working on several exciting software projects all designed to help busy sales and marketing people generate more leads, convert more customers and build stronger customer relations.”

Insight Data launched the world’s first ‘live CRM’ system, Salestracker, back in 2008,

Paul Armstrong helps The VEKA UK Group continue in

the right direction

enabling companies to access real-time prospect data and in-depth information on fabricators, installers, building companies and architects. Since then Salestracker has evolved into a major sales and marketing platform with all-new versions launched every two or three years to keep ahead of technology and marketing changes.

The company launched a world-class smartphone version of Salestracker last year, which allows busy sales and marketing people to access the Insight database on their mobile phone in real-time. It even provides financial information, Google maps integration and incorporates a game-changing feature that instantly lists potential customers and sales leads within close proximity to the current location.

For more information, visit www.insightdata.co.uk or call 01934 808293.

READER ENQUIRY No: 0316/0157

NEW APPOINTMENT

EMMEGI (UK) EXPANDS TEAM IN IRELAND Emmegi (UK) is putting further investment into the Irish market with the appointment of a new engineer to look after customers in the North.

Paul Adams has joined the aluminium machinery specialist as a Field Service Engineer based in Belfast.

He will work alongside recently appointed National

Sales Manager for Ireland Jim O’Connell and Senior Engineer Lucasz Szulc.

Paul brings with him considerable experience in machine service and maintenance, having previously worked for Caterpillar in Belfast.

Emmegi (UK) has been quick to recognise the potential of the economic recovery in Ireland and now has a dedicated team in place to take care of the entire machine buying, installation and servicing process across the whole of the country.

Tel: 02476 676192 www.emmegi.com

READER ENQUIRY No: 0316/0156

www.glassnews.co.uk | March 2016

READER ENQUIRY No: 0316/0158

The VEKA UK Group’s Paul Armstrong is delighted to have officially joined the Board of Directors. Operations Director Paul has worked for The VEKA UK Group since July 2013 after spending 15 years working in the Aerospace industry.

Paul said: “I’m extremely proud to officially be a Director at The VEKA UK Group. This is a company I believe wholeheartedly in, and I’m thrilled to have my name up there with the rest of the Board of Directors. I’ve overseen a number of really quite significant developments in the relatively short time I’ve been here at The VEKA UK Group.

“2013 saw the Variations colour policy introduced, and this offering removed setup costs and minimum order quantities for specials. As a result, we saw a huge growth in demand for our laminated product. My focus was then to ensure that we could cope with this demand going forward, and so we developed a plan, invested in new equipment, refurbished existing equipment and increased our headcount to make lamination a 24/5 operation able to respond to customer needs. In 2014, we produced over 10 million metres of laminated product!

“Business growth was experienced across all areas in 2014 and my job was to ensure that VEKA was prepared for this. A new toolroom facility, the mixing plant, a state-of-the-art extrusion facility, along with a dedicated and skilled workforce put The VEKA UK Group in a strong position to meet all of the increased demands we faced, in what was a record year for us.

“Our continuous improvement journey was boosted in 2015 with the recruitment of a Continuous Improvement Manager to ensure that we remain a the forefront of best practice within our operation here at VEKA. In the last year, i-2-i training has become a big part of our development. Its worth lies in ensuring that every member of the workforce is listened to, valued and feels that they are able to contribute to business improvement.”

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY No: 0316/0159

91

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENT

Dekko appoint new

NEW APPOINTMENT

NEW APPOINTMENT

Debar announce

the appointment of

Kenneth

internal sales manager Dekko Window Systems, the Lancashire based trade fabricator, has appointed Lee Reynolds as internal sales manager as part of a strategic growth strategy.

Lee, who joined Dekko in April in another role, brings a wealth of all-round industry knowledge to the position.

“Lee seriously impressed me during his first few months at Dekko and we quickly decided he would be the perfect man to head up internal sales” said Dekko sales director Kurt Greatrex.

“Lee previously worked at an installation and a fabrication business, and that’s enabled him to gain a really deep understanding of the needs and priorities of installers, plus an encyclopaedic knowledge of the products we offer. I’m delighted Lee has taken us up on the offer and I wish him all the best in his new role.”

Lee commented: “I’m delighted to step up my involvement with such a cutting-edge fabricator. In recent years Dekko has surged forward with massive

Operations

Director

New senior appointments further strengthen Winkhaus’ growing team Leading hardware supplier, Winkhaus UK, has recently made some well-planned key personnel appointments.

Lee Reynolds, Internal Sales Manager.

growth, moving into a 50,000 square foot new factory, and launching innovative new products. Our high-end product portfolio means we’re perfectly positioned to take advantage of the market’s continuing appetite for premium windows and doors, and anticipate sustained growth in the years ahead.”

brand new product range, which will utilise both the new factory and our new machinery. Keep your eyes peeled for more information later in the year!”

Established in 2008, Dekko Window Systems is one of the North West’s most respected manufacturers of Residence 9, the luxury ninechambered window system from Eclectic Systems, as well as Deceuninck and Kommerling uPVC windows and Solidor composite doors. With trade counters in Ashton-under-Lyne, Flint, and Swindon, Dekko are able to reliably supply installers UK-wide.

2015 saw Dekko invest significantly in increasing production, purchasing a state-of-the-art SL4FF Quad Welder from Italian firm Graf Synergy, alongside establishing its new manufacturing facility in Ashton-under-Lyne. Now, in 2016, the fabricator intends to make full use of its expanded capacity.

For more information contact Dekko on 01614060055 or visit www.dekkowindows.com.

Kurt continued: "The biggest event on our calendar for 2016 is the launch of another

READER ENQUIRY No: 0316/0160

Sales / Marketing Manager Due to the forthcoming retirement of one of the Partners, a rare opportunity has arisen to join a well-established manufacturer and installer of windows, doors and conservatories.

Based in Wisbech, Cambridgeshire, you will be responsible for all Sales and Marketing activities, managing a small sales team and overseeing all general office routines. In addition you will be encouraged to develop the company’s existing local trade contacts.

You will have previous selling experience within the industry and be able to demonstrate the ability to manage a small team of sales and administration staff.

You will also have the flair and ambition to drive the company forward, developing new opportunities in evolving markets.

Remuneration will be commensurate with experience and a company vehicle could be available following a successful trial period.

www.super-seal.co.uk

Applications by post or email to: Graham James Post: Super Seal, 222 Lynn Road Wisbech Cambs PE13 3EE Email: graham@super-seal.co.uk

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Gray as

0316/0161

The company’s German Board has appointed Justin Harris as Managing Director, following the upcoming retirement of long-serving incumbent James Hurst, whilst Anita Brinkworth has been appointed as Financial Director.

Anita is in her twentieth year at Winkhaus and brings a wealth of financial experience, having worked in all areas of accountancy for the company, most recently as overall Financial Controller. “I am very happy to take up this role and look forward to ensuring that our financial practices continue to compliment the needs of our growing business,” comments Anita.

Having spent 18 years at Winkhaus, Justin took over as Commercial Director in 2013, and has shaped a sales strategy that has seen the company grow by 34% in that time. His thorough strategic knowledge of the business and market will ensure continuity and further strengthen the company’s position as a market leader and innovator of hardware solutions.

“I’m looking forward to leading Winkhaus through the next stage of development,” said Justin.

“Over the past 20 years, James has implemented great structures and systems and has left us fantastic foundations to further build on. I want us to continue the tradition of stability,

constant improvement, and product innovation that make Winkhaus so unique.

That means continuing to deliver great customer service, diversify our product portfolio, while at the same time promoting our already hugely successful solutions like the AV2 Family, and our recently launched FireFrame – the fire door solution that’s helping our clients achieve compliance with all the new regulations.”

Justin has brought about other changes within Winkhaus’ senior management. Mike Rushen has become National Sales Manager, after eleven years with the company, first as a Project Manager, and more recently as Commercial Manager. One of Mike’s first tasks in his new role is to recruit two new regional Project Managers for the South-East, and the NorthEast regions. Mike will also be responsible for managing the sales team.

David Joseph, an experienced Project Manager since 2000, and member of both the Master Locksmiths Association and the Guild of Architectural Ironmongers, has also been promoted to Architectural Contracts Manager and will continue to develop Winkhaus’ growing reputation in the Architectural and Veneered Timber Fire Door Market.

“I feel very happy, and privileged, to have such an experienced team around me,” Justin continued.

Tel: 01536 316091 READER ENQUIRY No: 0316/0162

Debar is pleased to announce the addition of Kenneth Gray to its Operations team.

Kenneth brings over 20 years of industry experience to Debar and a strong background in Fabrication aero-space engineering by trade.

As the Operations Director, Kenneth will be responsible for looking after all the operations and manufacturing, health and safety and getting the ISO 9001 accreditation in International Standards for Debar.

“As Debar continues to grow, we are excited to have Kenneth join our team, helping us build business relationships and drive improvements within the areas we operate. His positive attitude, knowledge, and professionalism will represent Debar well”, states Debar Managing Director, Graham Fawthrop.

Kenneth commented: “Debar has got a lot of potential and it’s growing very quickly. I want my skills to be able to support and sustain the company’s growth.” www.bifold-hardware.com

READER ENQUIRY No: 0316/0163

March 2016 | www.glassnews.co.uk

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March 2016 | www.glassnews.co.uk

ALUMINIUM

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Increased domestic demand sees record year for specialist aluminium fabricator CDW Systems is celebrating a record 2015, with demand for its aluminium windows and doors from homeowners helping to spark a significant increase in sales. In the twelve months from January 2014 to January 2015, CDW’s turnover increased by 20%, compared to same period the previous year.

One of the reasons CDW achieved a record year of trading was the acquisition of a high number of new customers; coupled with an increasing order book for its existing clients.

Management information at the Gloucester based fabricator also shows that more aluminium windows and doors are being specified for domestic refurbishment and renovation projects; as well as commercial applications.

Allan Little, Production Director at CDW Systems, comments: “Homeowner demand for aluminium windows and doors shows no sign of slowing down. As a material it is now on a par with PVCu when it comes to energy efficiency; and its endearing qualities such as slim sightlines and good looks remain.

Going forward this demand will only rise, as homeowner tastes become more discerning.

“We’re also seeing a trend of replacement windows installed in the 1980s being replaced again – this time with aluminium as the material of choice. It’s happening and our customers are amongst the beneficiaries.”

Even though aluminium is proving increasingly popular in the domestic market, CDW’s managing director Jerry Webb has been vocal about the sector’s need to deliver

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He says: “Aluminium has always been the material of choice for the commercial market but until recently was rarely used in the domestic market, and is almost non-existent in the highly competitive new build sector.

“There are still plenty of opportunities out there for aluminium and we will continue to champion its use and support our customers in taking advantage of lucrative new markets.”

Do you want to build your business, grow sales & dominate your market?

CDW Systems has been at the forefront of the aluminium market for over 20 years, and works with some of the leading aluminium systems companies to research, design and bring a new product to market every year.

CDW manufactures a range of products including windows, doors, conservatory roofs, curtain walling and shop fronts and supplies these for domestic and commercial projects across the UK. READER ENQUIRY No: 0316/0165

Senior launches new Aluminium

Series 2 window system

Ideally suited for a variety of applications, the innovate construction of Senior’s new Aluminium Series 2 system allows it to

For more information about Senior, visit www.seniorarchitectural.co.uk.

READER ENQUIRY No: 0316/0166

www.glassnews.co.uk | March 2016

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The Aluminium Series 2 windows have also been designed to perfectly complement Senior’s popular Hybrid Series 2 timber composite windows, which features aluminium externally and engineered timber internally. By boasting identical external sight lines and appearance, both windows systems can be specified on the same project without compromising on achieving a uniform design.

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Long-term maintenance programmes can also benefit from the use of the new system as the units can be easily replaced without the need to remove the vents. Similarly, if the internal beads become damaged or need replacing in the future, they can be accessed without the need to remove the window.

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The new Aluminium Series 2 casement window has been developed to provide exceptional design flexibility. Featuring attractive slim sightlines due to the inline vent arrangement, the new system can accommodate a variety of glazing widths from 28mm to 44mm depending on weight. Designed to perform as good as it looks, the new Aluminium Series 2 system boasts impressive thermal credentials and has the potential to achieve U-values as low as 0.95 W/m2K when calculated as a CEN standard commercial window.

be supplied and installed unglazed for the glazing to be completed internally on site, unlike many alternative in line vent systems..

As the internal beads can also be fitted later on in the construction programme and glass deliveries can go directly to site, the risks associated with site damage, double handling and delivery weights are significantly reduced.

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March 2016 | www.glassnews.co.uk

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March 2016 | www.glassnews.co.uk

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March 2016 | www.glassnews.co.uk

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21/01/2016 19:01

53

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Windows by Choice grows with Sternfenster Having nearly doubled its weekly volumes in under 12 months, Shefford-based Windows by Choice is one of many small to medium size installers across the UK to take advantage of Sternfenster’s tailor-made support package designed to help businesses grow.

Like many installers in the industry, Windows by Choice has also started as a home based one-man band, fitting windows and doors locally.

In 2002, owner Marcus Cook established his business as a limited company operating in and around Hertfordshire, Bedfordshire, Buckinghamshire,

Cambridgeshire and North London. After noticing a strong shift in consumer demand towards higherend double glazing, Marcus decided to find a supplier that could help his business capitalise on the new trends with top-quality products, while allowing him to generate better margins on his jobs.

Just under a year ago, Windows by Choice turned to Sternfenster for its premium frames, and an irresistible array of added value services. “We started to focus further on aluminium and timberlook windows and doors, and wanted a supplier who could offer both, alongside white PVC-U frames and occasional products, such as vertical sliders, composite doors, and Residence 9,” said Marcus. “Crucially, as we took on more sophisticated jobs, we needed reliable lead times, and a fast response from the fabricator, and that’s exactly what we have with Sternfenster.

“Not just another timberlook range” “I was especially impressed with their exclusive range of timber-look windows and doors, StyleLine, which has proven spectacularly popular with our customers.

StyleLine is also backed by very attractive branding, and we get extensive marketing support from the supplier to help us promote it effectively to the homeowners, and open up the chance to sell additional products,” explained Marcus.

Sternfenster sales manager, Steve Lane, commented: “Windows by Choice is a prime example of an installer who is fully capitalising on the opportunity to offer a unique product in its region.

With StyleLine, they are able to supply not just another timber-look window or door, but a product with superior all round performance, combining beautiful looks with added functionality, security and strength – a very attractive offer for the end-consumer.”

Perfectly positioned to appeal to both PVC-U and timber buyers, the awardnominated StyleLine is an aspirational, yet affordable product for end-users wanting to invest in PVC-U replacements, while being a modern, efficient and attractive alternative to the traditional wooden frames for timber sympathisers.

“StyleLine has greatly contributed to the increase in the volumes we install, and it comes with top-notch service and support from the fabricator – I’m particularly pleased about the fast lead times for this premium product, which is supplied within 10-14 days,” said Marcus.

Aside from StyleLine, Windows by Choice also specialises in the installation of aluminium bi-folding doors. “Demand continues to grow and, with more installers offering bi-folds, is paramount that I keep my

54

customers happy and get my products delivered on time. Sternfenster offers very quick lead times on all my aluminium frames, which I’m absolutely delighted with.”

Maximum flexibility for quoting and ordering Anticipating the evolving needs of the modern installer, Sternfenster was one of the first players in the industry to offer its customers an online quoting and ordering platform. Over the past couple of years, Sternfenster Plus was developed into a comprehensive online resource packed full of technical information, product updates, marketing support, including lead generation tools such as drop cards and press adverts, and more. The Easy Admin facility enables installers to track and manage their orders, produce professional retail quotes, and generate reports on activity to help them make the right decisions for their business.

“I’m an avid user of Sternfenster’s online platform, as it offers an easy and convenient way to get quotes, place orders and manage my time effectively.

I can do this in the evenings, weekends, or whilst out and about, which is great,” said Marcus. “The option to book a two-hour slot for my

deliveries means I don’t have to waste a whole day waiting around, but instead plan my work and use my time efficiently.”

Success by Choice According to Steve, the success recorded with Windows by Choice is down to a mix of strong dedication from the installer, and the right support from its supplier, in this case revolving around a selection of high quality premium products, including an exclusive range, quick lead times, flexibility and promotional backing.

“There really isn’t a winning formula that applies to every business, it all depends on the particular needs of each company, and our help starts with getting to know these,” said Steve. “At Sternfenster, every small installer benefits from the assistance of a dedicated business development manager with many years’ experience in helping window companies achieve their growth goals. I have no doubt that with our help, Windows by Choice will continue to increase its business and become the goto double glazing specialist in its area,” concluded Steve.

For more information contact Sternfenster on 01522 512525, or visit www.sternfenster.com.

READER ENQUIRY No: 0316/0092

March 2016 | www.glassnews.co.uk

0316/0093

Do you want to be a little acorn,

or a GREAT Oak tree?

If you think your business is too small to be taken seriously by a major trade fabricator, then it’s time to get in touch with Sternfenster.

We have helped many installers working from vans scale up their business and open their own showroom thanks to our competitive trade prices and comprehensive support.

Here’s how we can help you: Get all your frames from one supplier

Buy directly from Sternfenster and capitalise on market opportunities with top quality products at very competitive prices: PVC-u and aluminium windows and doors, Smart bi-folds, Residence 9 and StyleLine timber look frames, vertical sliders and composite doors.

Benefit from our Easy Admin software

Our online platform allows you to quote and order quick and hassle-free. It’s also packed with useful free marketing support, including brochures and lead generation tools such as drop cards and press adverts. Generate reports to help you run your business more effectively, download data sheets and so much more!

Have your own personal Business Development Manager

You will be assigned your own Business Development Manager with many years’ experience in helping installers like you grow to become a recognised name in your area. You’ll also have a designated Customer Service Manager to help you understand how we work, and guide you through all stages, from order to delivery and beyond.

Contact Sternfenster today and start growing your business - 01522 512 525 www.sternfenster.co.uk

windowsystems

www.glassnews.co.uk | March 2016

Follow us: @SternFenster

No 5 Works | Waterside South | Lincoln | LN5 7JD E: sales@sternfenster.co.uk

55

WINDOWS

LEGAL EAGLE

Archive film captures

Legal Eagle

modernity of steel windows With a whiff of James Bond about it, ‘Steel Windows’, a fascinating seven-minute promotional film made in 1970 by the Steel Window Association, has been digitised by the BFI and is now available to view on the BFI Player website.

A striking promo for steel window construction, ‘Steel Windows’ is more futuristic short than industrial process film and is described as “strangely absorbing and refreshingly abstract…an enticing vision of British modernity in concrete, glass and steel”. Produced by the aptly-named New Decade films, “shimmering steelscapes are cut between close ups of machinery and set to a cool, otherworldly, soundtrack from the cutting edge of modernism - with no dull commentary to spoil the vibe”.

ensure the UK’s screen heritage is safeguarded for future generations.

The durability and timelessness of steel windows means that vast numbers of windows from the 1970s, and much earlier, are still in use today in both homes and commercial buildings. As the film shows, steel windows provide rhythm and proportion while the slender glazing bars that only steel can offer allow narrow sightlines that ensure good visibility and excellent light transmission.

Steel Windows can be viewed at: http://player. bfi.org.uk/film/watch-steel-windows-1970/ For further information on the Steel Window Association, please visit www.steel-windowassociation.co.uk or call 0844 249 1355.

Held in the BFI National Archive, the Steel Window Association film has been made available as part of a preservation and digitisation programme to unlock 10,000 titles selected from the BFI National Archive, regional and national archives and rights holders from across the UK. Unlocking film heritage is a central priority of the BFI Film Forever strategic plan which will

READER ENQUIRY No: 0316/0094

Modplan gains Secured by Design accreditation for its VEKA vertical sliding windows Leading Trade fabricator Modplan has just announced it has achieved Secured by Design accreditation for its VEKA vertical sliding windows.

Modplan’s Managing Director, Heidi Sachs, said, “Secured by Design accreditation is important because it proves a product can meet the requirements of Document Q. It also gives homeowners peace of mind that the products are secure. We are confident it will help our customers to close more vertical sliding window sales.”

The accreditation on the VEKA vertical sliding windows brings the number of Modplan products that have achieved it to ten. The other products are the VEKA Imagine bifolding door, the VEKA Imagine patio door, the VEKA Matrix 70mm door, the VEKA Matrix Fully Sculptured 70mm door, the VEKA Matrix 70mm window, the VEKA Matrix 58mm casement window, the VEKA 70mm Fully Sculptured casement and tilt / turn

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Modplan is renowned for its partnership approach and commitment to going the extra mile for its customers. In achieving Secured by Design accreditation on its VEKA vertical sliding window it’s doing exactly that.

Modplan manufactures and provides a comprehensive

Business – Dispute Resolution Businesses defending or considering bringing legal action outside the £10,000 Small Claims limit face court costs and legal fees, which as a rule of thumb can range from a third to 100% of the value of claim and take at least 6-12 months to get to Court.

If the outlay isn’t enough to put small and medium sized businesses off, even if they win, the chances are they’ll only recover 70% of their costs at best, leaving them caught between a rock and a hard place.

The Chartered Institute of Arbitrators has developed the Business Arbitration Scheme (BAS) as a quicker, cost effective alternative for resolving disputes with a value of between £5000 and £100,000 for a fixed fee of £1250 + VAT per party, with up to £1000 recoverable by the successful party.

With a legally binding decision by a sole Arbitrator within 90 days of appointment, the procedure is less formal and simpler than litigation allowing for parties to present their own case without the need for a solicitor or barrister.

Unlike public court hearings, arbitration is confidential and held in private although the decision is no less enforceable.

window, the VEKA Matrix 58mm tilt / turn window and the VEKA Matrix 70mm tilt / turn window.

Heidi was also keen to celebrate the teamwork that was involved in securing the accreditation. “Secured

by Design proves the high security standard of a product, which is why it is one route to compliance with the requirements of Document Q. What it means in practice is that achieving the accreditation meant a great deal of effort by system supplier VEKA, our hardware suppliers and our own in-house team. I’d like to thank them for all their work and assure them we are confident their efforts will be reflected in product sales.”

Call Saul...

Businesses can include a Business Arbitration Scheme clause in their terms and conditions of contract, as an agreement of both parties to submit any dispute to arbitration or complete an application form, when a problem arises.

range of products that includes Matrix 58, Veka Matrix 70 and 70FS, Veka Vertical sliders, a dedicated painting facility, PVC-u patio and bifold doors, conservatories, the Vertex Open Canopy, the Vertex roof system for polycarbonate, glass or tile effect, Wendland roofing system and the newly added Ultrasky and Livin room. For more information on any of Modplan’s products and support, simply Ask the Man from Modplan.

Tel: 01495 246844 www.modplan.co.uk READER ENQUIRY No: 0316/0095

Arbitration has long been the standard form of dispute resolution in international commercial transactions, where the confidential nature affords parties protection of commercially sensitive information and of course reputations.

This along with the ability to “choose” arbitrators based upon their specific industry has been influential in the rise

Philip Harmer

About Philip Harmer

Philip Harmer is a Business Lawyer and partner at Stormcatcher Law specialising in employment and business legal services. His real world experience in construction and property as well as car sales, repair centres, and finance and leasing, give him a true commercial outlook to the business of law pertaining to commercial and company law including employment, anti-bribery, competition and ethics, anti-money laundering , consumer law and trading standards, for the small and medium sized businesses, as well as PLCs and large firms.

Contact Philip

Tel: 0333 700 7676 philip.harmer@stormcatcher.co.uk of arbitration as the method of choice for resolving contract disputes.

Suitable for all manner of goods, services and industries including construction, building work, manufacturing, cars, boats, glazing and conservatories. For further information contact Philip Harmer on 0333 700 7676 or email the CIArb using das@ciarb.org.

If you have any questions or queries about the column subject, Philip is happy for you to contact him by ‘phone or email and he will impart his wisdom absolutely free. So please, take Philip up on his offer. The ‘Call Saul’ column will try and bring you news and views on current and impending legislation to help you keep ahead of the game.

And why ‘Call Saul’? Those aficionados of TVs Breaking Bad will understand!

Chris Champion Editor

READER ENQUIRY No: 0316/0096

March 2016 | www.glassnews.co.uk

0316/0097

Traditional Genesis recreates the timeless beautiful styling of a traditional timber sliding sash window like no other. With its authentically jointed frame and sash it replicates the windows of yesteryear that are found in period cottages, older properties and conservation areas.

Modern With its elegant styling and precision design, the Genesis vertical sliding sash will enhance any modern home as well as a traditional property. Designed for modern living, Genesis combines cutting-edge technology with the traditional character of a box sash window. Precision-engineered for smooth, simple operation, Genesis effortlessly complements your modern lifestyle.

Home to the

The NEW Genesis VS SASH WINDOWS A new generation of vertical sliders

range of products

Vertical Sliding Sash Windows / Flush Casement Windows / Fold & Glide Doors Introducing the New GENESIS VS with traditional jointing methods taking aesthetics to the heart of the design process.

Unique joint design to both sash and outer frame replicates a timber window for a truly authentic appearance, setting your windows apart from the rest. Combined with period hardware and a complete range of heritage finishes, the Genesis VS pushes the boundaries of modern PVC-U sliding sash windows.

Tel: 0800 321 7284 Fax: 01226 707 947

Email: sales@bisonframes.co.uk

T40196 - NOV14 - BISON GENESIS VS AD_(265MM X 318MM)_V1.indd www.glassnews.co.uk | March 2016

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CONSERVATION

APPROVED!

Visit our website: www.bisonframes.co.uk 18/01/2016 12:00

57

DOORS

The UK’s Leading Glass & Glazing Newspaper

Like our doors

– our marketing support is made to measure Richard Kirman Sales and Marketing Manager for IG Doors Trade Division explains the theory behind the Truedor Partner Programme and why they are so excited about it, “I guess you could say, just like as with our doors, everything is made to measure – one size absolutely does not fit all”.

“The essence of the Truedor Partner Programme is that we work with each of them to understand and assess their needs, and then we tailor our support package to meet those specific requirements”.

“For example, the needs of a business with a large showroom are entirely different to the needs of a one-person business – they are both equally important to us as customers, but it would be foolish of us to think that we could offer a support pack which meets both their needs, it simply wouldn’t be beneficial to one or the other of them”.

The Truedor Partner Programme offers marketing support and sales advice to customers at all levels; it includes the opportunity to have standard or bespoke marketing collateral across traditional printed media or for on-line promotion.

Customers will also have access to images and photographs of George Clarke who has been a product ambassador for Truedor from the outset and who is well received by consumers looking to buy from the outstanding range of products available.

“Richard continues “when we asked George Clarke to be an ambassador for the Truedor range it was on the basis that we felt he had real credibility – a ‘celebrity’ yes – but one who people could believe in and trust in his sincerity”.

“That our customers can also benefit from our association with him is an added bonus for them and we are delighted to be able to include them in. It is always great when we go to one of our installer partner’s showroom and see the photos of George with our products and hear how much their customers also really appreciate it and take confidence from it”.

For more information on Truedor visit www.truedor.co.uk or see visit them at the FIT Show Stand 268 in Hall 2.

“The Truedor Partner Programme offers marketing support and sales advice to customers at all levels.”

READER ENQUIRY No: 0316/0098

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March 2016 | www.glassnews.co.uk

0316/0099

IG Glass News March16 Ad AW.indd 1 www.glassnews.co.uk | March 2016

15/02/2016 13:06

59

DOORS

The UK’s Leading Glass & Glazing Newspaper

TWR launches premium fast-track service for bi-folds TWR bi-folds has launched a new premium fast-track service that will allow installers to achieve a three working day turnaround on aluminium bi-folding doors.

The new launch will allow Terry Richardson, managing director at TWR bi-folds, and his team to offer RAL coloured aluminium bifolds, on a three day lead time; subject to an order form being completed by the installer and a deposit paid.

It is being dubbed the fastest bi-fold turnaround the industry has seen and TWR Bifolds are the only suppliers in the industry to offer the service.

For its new premium service TWR bi-folds can offer a three day lead time on any standard

RAL colour and a six day lead time on any standard RAL dual-colour bi-folding door.

through the dramatically reduced waiting time.”

Terry Richardson comments: “This is a new service that we have launched for our customers and installers. The service won’t be ideal, or necessary, for everybody but is ideal for projects that need them in an emergency or where existing suppliers have let them down at the last minute and the products are not going to arrive when required.

TWR has achieved these superfast lead times through the introduction of a second shift at its Sunderland-based factory; and its historic investment in a powder coating facility.

“As mentioned above, not everyone requires a set of doors in three days as obviously an extra charge will be incurred. But for those that do, the service will be worth the added cost due to the inconvenience caused

NEW SAFETY MEASURES TAKEN BY FRAMEXPRESS frameXpress has once again taken a leading position to reinforce quality standards and product guarantees. In a commitment to provide customers with complete reassurance the company will now be incorporating the Trulock+ Multi-Point Locking System for Composite and pvc-u doors.

Senior management at the company considered this an important step when revising security options across the product range, to provide customers with a leading advantage.

Manufactured by Winkhaus the Trulock™ Multi-Point lock provides enhanced security and is used extensively across commercial and domestic sectors. For frameXpress customers this gives sales benefits when approaching homeowners and added reassurance in terms of product security in general. Additionally, the company will be incorporating the Winkhaus Armorshield, Kite marked cylinder and Palladio handles into the range to provide further safety benefits.

FrameXpress achieved BSI Kitemark KM 505192 in 2015 in respect of doors and windows made from PVC-u extruded profile easily achieving the requirements in relation to safety, operation and strength. The enhanced security performance accreditation PAS 24:2012 was also achieved according to Secured By Design standards on all pvc-u doors.

Mark Westbrook, Managing Director at frameXpress comments, “We are recognised as a company that places quality guarantees as paramount and regularly review our production standards to make sure manufacturing methods remain consistently high. As security is critical in buildings today, with more concern than ever before needed and placed on safety, we felt it was important to give customers a leading edge with ultra modern security options fitted as standard across our range.”

FrameXpress is a leading UK fabricator of windows, doors and conservatories which has established a reputation over the years as a reliable, friendly and committed manufacturer that looks to grow working partnerships with customers, with a mutual purpose of business growth.

For more information on the range visit www.framexpress.co.uk or call 01952 581100 to discuss project requirements.

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“TWR is a family-run business with 13 years provenance and our keen eye for customer satisfaction has always made us stand out in

READER ENQUIRY No: 0316/0101

Part of the TWR Group, TWR Bifolds manufactures a range of quality aluminium products including bi-fold doors, patio doors and vertical sliders.

For more information please call 0191 565 2200 or visit www.twrbifolds.co.uk/

READER ENQUIRY No: 0316/0100

Distinction Doors’ 70mm double rebated composite door proving increasingly attractive to fabricators Distinction Doors launched its 70mm door in 2014 and demand has been increasing ever since. For Andy Grogan, Distinction’s National Sales Manager, there are many reasons why more and more fabricators are turning to Distinction’s 70mm solution to meet the growing demand for high performance, highly energy efficient composite doors across all markets.

First and foremost it’s vital the addition of this product is as trouble-free as possible.

This starts with the ease with which it can be added to workflows. “Our 70mm composite door is compatible with all existing 70mm PVC-u systems, which gives it a wealth of advantages,” Andy comments. “For example, PVC-u fabricators will find that the same hardware and furniture can be used across both systems for ultimate flexibility.”

When it comes to machining, providing fabricators have an edge bander that will open up to accommodate the 70mm door thickness, fabricators who machine in-house only need limited additional tooling to enable them to create a gasket retention groove.

“We can assist fabricators by writing the necessary CNC programme based on an SCM machine,” says Andy. “Failing that, we can offer a prepping service based on the required PVC-u profile specification.”

On projects where the vulnerability of tenants or owners must be considered, such as schools, housing association projects, hospitals or sheltered housing, Framexpress considers the improved Trulock™ system design, can withstand higher malicious abusive loads, providing the end user with greater peace of mind.

As a company, frameXpress regularly evaluates market trends, new legislation and customer needs, particularly in relation to home security, which remains high on the list of priorities for end users.

Terry Richardson comments further: “Installers are often being let down by suppliers jumping on the popularity of aluminium and setting up fabrication services without having the knowledge, infrastructure or experience to offer quality products and service.

the market. Now, with further investments in production, our even quicker lead times offer another great benefit to the installer.”

Glazing is similarly straightforward. “The 70mm glazing system is cosmetically no different to the snap cassette system used

on our 44.5mm composite door,” says Andy.

“When used on a 70mm door, the inner and outer connectors are mated using simple connectors that have a de-glaze ability designed in.”

Distinction Doors also offers comprehensive technical support for fabricators adding the 70mm door range. Andy says, “Our technical team works with customers to put together machining specifications for options including their choice of PVC-u outer frame and sash system, hardware and furniture and low PVC-u and aluminium thresholds, as well as assisting with any training requirements. Furthermore, for customers needing assistance with developing marketing materials, support is available from Distinction’s in-house marketing department.”

The growth in demand for the 70mm composite door certainly shows no sign of slowing down making it an obvious addition to fabricators’ portfolio. And with the added reassurance of the ease with which it can be added to current operations along with the technical and marketing support available, it’s not surprising so many fabricators’ are making that addition.

Tel: 01226 352265 www.distinctiondoors.co.uk READER ENQUIRY No: 0316/0102

March 2016 | www.glassnews.co.uk

`

Industry leading innovation and service – one supplier.

PAS24:2012

The PremiLine PRO patio door: Part of Sliders UK’s Ultimate Range.

Manufactured in a German-engineered system packed with technical innovations from Kömmerling, the Premiline PRO. patio door achieves Secured by Design and Part Q without using plunge bolts, leaving sightlines completely uninterrupted.

Why buy doors from anyone else?

Call 01772 698222

email sales@sliders-uk.com

www.sliders-uk.com

0316/0103

www.glassnews.co.uk | March 2016

61

DOORS

The UK’s Leading Glass & Glazing Newspaper

Rockdoor Raises the Bar Again

Security and energy savings drive new homeowner awareness pack.

Britain’s most secure and energy efficient doors took another leap into the lives of homeowners this week following the launch

of a new lifestyle information pack that hammers home the facts that matter most to anyone looking to reduce their energy bills and protect their family and possessions.

The interactive new Rockdoor website (www. rockdoor.com) brings the tough, made-tomeasure range of doors to life through the use of innovative CGI technology. It means

homeowners can see for themselves how its design and engineering have made it the door-of-choice for so many. Sitting alongside the new website is a lifestyle brochure and whole-of-range Buyer’s Guide that details the thousands of bespoke configurations available.

In plain English, the brochure and website both explain the thinking behind some

of Rockdoor’s ground-breaking features and benefits, including carbon fibre reinforcement, high density core, 3-star lock cylinders and pioneering S-Glaze technology. The pack will be supported by a ‘Watch What Happens Next…’ marketing and awareness blitz.

“We know we’ve engineered the most secure and energy efficient door, but we all lead busy lives in which it’s easy for even the best achievements to become well-kept secrets,” said Rockdoor Director of Sales and Marketing Paul Sowerby.

“Matching our technical breakthrough with such great creative assets means we’ve given Rockdoor a chance to speak for itself. And what it has to say could transform the way we stay warm and protect our loved ones.”

In addition to new marketing material, Rockdoor has introduced two new contemporary door styles; the Dakota and Indiana, an additional colour called Slate Grey (Ral 7015) and some exciting new door furniture options.

For an added touch of style every new Ultimate Rockdoor comes with a tough branded purple key.

READER ENQUIRY No: 0316/0104

Mercury continues to rise

Entrance® champions

totally tailored composite door solutions

Specialist PVCu and aluminium fabricator Mercury Glazing Supplies Ltd has just reported a 16% year on year demand for its bifold doors.

The impressive increase demonstrates Mercury’s growing reputation as a niche manufacturer of high quality architectural aluminium and specialist PVCu products. Chris Reeks, the company’s Sales and Marketing Director comments, “Being a niche manufacturer means we can supply installers and fabricators alike without any conflict of interest.”

Entrance® is the totally tailored composite door solution that enables fabricators to supply their own unique composite doors without the stress or expense of sourcing and stock-holding.

Entrance puts fabricators in complete control every step of the way by supplying all the components they need to make a top quality composite door designed to fit the fabricator’s frame and delivered to meet the customer’s tight time schedule.

Up to 19% more energy efficient than timber doors, Entrance composite doors offer great looking doors with high quality hardware and multi-point locks so fabricators can sell the doors homeowners want. With the production process streamlined, the end product is unique to the fabricator, combining good looks with all the practical benefits homeowners demand.

“We’ve developed this totally bespoke service in response to feedback from fabricators,” explains Entrance General Manager Gregory Kelly. “They say they want the flexibility to create their own composite door ranges using the profile they use without the need to hold high levels of expensive stock of door slabs, hardware and glass.”

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Entrance® supplies fabricators with everything they need to make a composite door, except the frame.

“Not only does this save them precious time and hassle,” says Gregory, “it’s good for cash flow too because they don’t have to lock up their cash in holding stock for when they need it. With the variability in demand for some components this can be incredibly costly.”

To find out more about how Entrance can help you sell your own composite doors, visit www.entranceway.co.uk or call 0115 982 7744.

Entrance will be at the FIT Show stand 361.

READER ENQUIRY No: 0316/0105

The company works with leading industry names such as Smart, Jacks Aluminium, Spectus and VEKA. The company is the UK’s largest manufacturer of the Spectus vertical slider and it has just added the VEKA FlushSash to the range to enhance its reputation as a niche manufacturer still further.

Alongside the high quality product portfolio, the company’s commitment to customer service adds further value.

Mercury offers a 24 hour turnaround on both PVCu and aluminium quotes, a timescale that has been maintained even with the recent increase in demand for estimates.

Delivery turnaround times are impressive too, with bifolds in white and anthracite grey now available in just ten days.

And the commitment to customer service doesn’t stop with turnaround times. Chris

reports a recent story of the delivery team carrying an order for a new trade customer down a narrow country lane on foot when the road became impassable for vehicles.

“Needless to say, the customer was very impressed with our commitment to going the extra mile – literally! – and we’re expecting further orders from them as a result.”

So with demand for the product range growing, the product range increasing, delivery times improving and the extra mile of commitment being the norm, the outlook is definitely hotting up for Mercury!

Tel: 01452 383344 www.mercuryglazing.co.uk READER ENQUIRY No: 0316/0106

March 2016 | www.glassnews.co.uk

0316/0107

The

FOLDING SLIDING DOOR SYSTEM LE AVAILAB

NOW

ISON FROM B

True Innovation – Warm Aluminium

WarmCore signals the rebirth of aluminium doors and windows.

At the heart of WarmCore products is a thermal core which significantly out-performs other aluminium systems. WarmCore is truly innovative and has raised the bar so high that it will set standards for many years to come. Available in any combination of 4 colours, white, grey, black and cream from stock, dual colours are not an issue with WarmCore and readily available on sensible, standard lead-times from BISON Aluminium.

Visit our website: www.bisonframes.co.uk Tel: 0800 321 7284 | Fax: 01226 707 947 Email: sales@bisonframes.co.uk T40236 - JAN16 - BISON HALF PAGE AD (265MM X 318MM)_V1.indd www.glassnews.co.uk | March 2016

1

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18/01/2016 11:23

63

DOORS

The UK’s Leading Glass & Glazing Newspaper

DEVELOPING A NEW COMPOSITE OFFERING Patrick Firmager, marketing director of TruFrame, explains the rationale and objectives behind the launch of their new solid timber core Endurance® Doors range, which carries Secured by Design as standard, as they look to build market share.

a customer base that purchases composite doors in considerable volume and it seems an obvious extension to our product offering to go into manufacture, given that it’s also one of the fastest growing sectors in our industry.

We’re now one of the top 6 largest fabricators of uPVC windows and doors in the UK, with consistent weekly volumes in excess of 3,500 frames per week. Given our size, we have

Our customers have fully bought into our philosophy of using a 4-stage hand finishing process to all of our windows and doors and the fact that our OTIF operational performance is consistently in excess of

“Security is the number one driving factor in composite door sales, followed by product appearance according to a number of recent studies.”

99.5%. This same process will also be adapted for our new solid timber core composite door range, which will be based on slabs bought in from Endurance®, as we believe they have the best technically performing product of its kind currently in the UK. Some of the key technical features include the use of RockFoam technology to the base of the door slab, which is a clever cellular PVC extrusion, designed to stop any water ingress into the base of a solid, timber composite door. The apertures that are cut out during the manufacturing process are also taped, so if water does get in behind the glazing cassettes, then it can simply run off underneath without any damage to the door slab.

The specification of the door has been fundamentally important for us and so we’ve been meticulous in our choice of partner, namely Endurance® doors. Their product is based on a Kerto LVL 48mm thick veneered door slab that’s made up of 17 individual cross bonded laminations for unrivalled strength and stability as independent testing has shown by the manufacturers, MetsäWood, who are a world-renowned processor of timber, based in Finland.

As well as putting great importance and emphasis on our Liniar EnergyPlus 6 chambered profile in both chamfered and sculptured designs, we are highlighting the security features of our composite door range, which will be offered with Secured by Design and the Ultion Sold Secure Diamond, TS007 3-star lock cylinder as standard. We believe that offering the industry’s most secure composite door is a very powerful proposition for our customers, as there are no additional costs passed on, yet considerable opportunities for increasing margins and closure rates at the point of sale.

Security is the number one driving factor in composite door sales, followed by product appearance according to a number of recent studies. The Crime Survey for England and Wales, reported by the Office for National Statistics, also shows that 73% of household burglary is through a front door and in the year ending March 2015, there were 785,000 reported burglaries, up 1% on the previous year, which equates to 3 in every 100 households.

“We believe the future of our industry is in online ordering with a paperless environment as it minimises errors, streamlines operations and gives customers a 24/7 service.”

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Therefore, it’s for good reason that we’ve made security a key issue in our new in-house designed 76 page composite door brochure, which also features suited Mila hardware and enhanced locking systems from Winkhaus to form part of our total composite door proposition. There are also 16 door colours and woodgrains to choose from and 11 matching frame colours, as we believe that the composite door market requires a wider choice of finish, which is emphasised in a supporting 6 page colour swatch which includes actual foil samples.

It’s also been important for us to be able to offer a door that’s been manufactured with a foiled finish to perfectly match the frames into which they are installed. We believe that the first generation GRP composite doors have limited appeal when it comes to the frames and door slab matching perfectly and we’ve never been a business that looks to compromise in our product offering, as our unique 4-step hand finishing ably shows.

In addition to designing the new brochure, with the order process and door specification in mind, we’ve already added this new composite door range to our Remote Satellite ordering system, which now receives over 50% of all orders processed by us each and very week. We believe the future of our industry is in online ordering with a paperless environment as it minimises errors, streamlines operations and gives customers a 24/7 service. We also have our brand new ‘Customer Portal’ available now to all customers of TruFrame that allows delivery dates to be checked, live job details to be viewed, in fact allowing access anywhere, anytime on any device!

Our new composite door offering has been 9 months in the making and we now firmly believe we have the best composite door offering in the UK, when it comes to security, technical features and product design. With the Ultion cylinder and Secured by Design as standard, we have now set the new standard in composite door specification.

Tel: 01664 410140 READER ENQUIRY No: 0316/0108

March 2016 | www.glassnews.co.uk

0316/0109

manager

www.glassnews.co.uk | March 2016

65

DOORS

The UK’s Leading Glass & Glazing Newspaper

Demand prompts Phoenix Doors’ Meridian Door brochure reprint A surge in demand for its high-performance Meridian composite door has prompted Phoenix Doors to reprint the glossy 42-page brochure that accompanies the range.

Designed and produced to a high specification, the brochure quality reflects the status of this luxury 70mm double-rebated door, which can be fully personalised to suit customers’ individual requirements.

Delivering versatility and choice, the Meridian collection includes nine styles, all named after tree types and features both traditional and contemporary designs with five brand new and exclusive glazing options.

All Meridian glazing units are 50mm tripleglazed as standard and a range of traditional and contemporary glass designs are available for each door style.

Choosing a door is made easy thanks to a unique ‘fold-out’ User Guide, enabling the purchaser to select their door in five simple steps. All the required elements of the chosen door can be viewed across one double-page spread.

Stylish new heritage colour finishes including French Grey, Duck Egg and Chartwell Green feature prominently, alongside bright solid colours like ‘Very Berry’ that make a bold statement. The Bespoke Colour Selector allows customers to pick virtually any colour by stating their colour choice and RAL reference code, creating almost limitless personalisation options.

“Coloured doors are becoming really popular, especially our new heritage colours.”

“Coloured doors are becoming really popular, especially our new heritage colours, and to a lesser extent, some completely individual shades like orange and pink. Our in-house paint spraying facility, which has been very busy over the past year, is being expanded to cope with forecast demand throughout 2016 and beyond,” comments Haydon Statham, Phoenix Doors’ Sales Director.

No smart composite entrance door is complete without quality hardware and Meridian customers can select from four suited colour options, with additional Bronze and Satin finishes also offered. All hardware finishes on the Secured by Design-compliant doors are guaranteed for ten years.

Haydon adds: “Meridian has been very well-received by our customers, hence we have had a lot of demand for this stunning brochure. Rest assured, we will have plenty to go round!”

For more information on Meridian, to request a free marketing pack or to express an interest, please call Phoenix Doors on 01487 740469, email info@phoenixdoorpanels.co.uk or visit the website at www.phoenixdoorpanels.co.uk.

READER ENQUIRY No: 0316/0110

SLiders UK expands portfolio with the Kömmerling PremiLine PRO Sliders UK has added the PremiLine PRO from Kömmerling to its Secured by Design and PAS24 2012 compliant Ultimate Range of inline sliding, bi-folding and composite doors.

SBD and Document Q compliant, the PremiLine PRO delivers enhanced security without the use of interlocking bolts or exterior security measures, leaving sightlines uninterrupted.

Offering lead times of just two weeks, the addition of the German-engineered system, forms a central element of Sliders UK’s ambitious 2016 growth strategy.

Steve Mines, Sales and Marketing Director, Sliders UK, said: “The PremiLine PRO is a great fit to our Ultimate Range of SBD PVC-U and aluminium bi-folding and inline sliding doors. It delivers enhanced security without the use of plunge bolts achieving a very clean aesthetic which we believe it’s going to generate significant end-user demand.

“With a lead time of just two weeks, an industry leading OTIF and underpinned by dedicated customer service teams and support, we believe that our offer is very difficult to beat.”

Kömmerling launched the PremiLine PRO in summer 2015. Available in 2, 3 or 4 panel openings, high security locking mechanism operated through patented interlock shootbolt system. Sitting internally within the upright and operated with a simple thumb turn, it eliminates the need for plunge bolts.

High quality stainless steel tracks guarantee the maximum possible service life and smooth running, while the clean sightlines of the 70mm outer frame are further enhanced through a wide choice of colours and low sightline black or grey gaskets.

It’s central thumb-turn opening and closing mechanism, means that the PremiLine PRO can also be operated from a seated position.

Available with a low threshold option, this makes it suitable for wheelchair users, meeting requirements under Part M and the Lifetime Homes Standard Steve continued: “We have one of - if not the - industry’s widest and most highly specified door ranges. It’s been a key part of our strategy.

We aren’t tied into just a single or at best one or two systems, which gives us and by default our customers, far greater flexibility.

“The PremiLine PRO is an addition to that already extensive range, while we have more product developments to announce shortly.

Prospects for retail and new build are good and we’re committed to making sure that our customers can access them regardless of specification through a single source supply chain.”

Sliders UK became the first manufacturer of a Secured by Design accredited inline sliding door in 2008, adding PVC-U and aluminium bi-fold doors to its staple product range in 2009, followed by a composite door offer in 2012.

In addition to Kömmerling, manufacturing in PVC-U systems from Eurocell and Duraflex and aluminium systems from ALUK, the Bamber Bridge-based fabricator supplies more than 300 inline sliding doors, 50 bifolds and more than 200 composite doors to the trade each week. This includes its Part Q compliant SBD and PAS24:2012 approved inline sliding and bi-fold door ranges.

For more information contact sales@sliders-uk. com or visit the website at www.sliders-uk.com.

READER ENQUIRY No: 0316/0111

Optimistic signals abound in 2016,

according to Reynaers at Home architect survey There is a feeling of positivity amongst architects regarding the current business climate, according to Reynaers at Home’s national survey of industry trends.

When asked “based on your level of business right now, do you feel that your business is doing better than this time last year?” 73% of architect respondents answered yes and only 8% said no. A further 20% said they were unsure. This compares to 67% of respondents who felt positive about the business climate in the previous Reynaers at Home survey in 2013.

Marketing Manager Rebecca Cope said: “Our experience reflects this trend, with a very positive 50% increase in sales for

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Reynaers at Home in the past year. We’ve found that consumers are still prepared to spend money on aluminium doors and windows, but are being more selective.

When spending their hard-earned money, they are happy to pay more for a product that is well designed, carefully manufactured and installed by a company that understands the value of customer service.”

Despite a general feeling of optimism, there are still a number of industry annoyances that remain. Around a third said compromising a design for planning was a source of frustration, followed by a quarter of architects saying they didn’t have enough time to think. This has

risen since 2013, when 20% of respondents said the same – implying that in the past three years, time has become more stretched.

Having to scale a design concept to budget was pinpointed by 20%. One in 10 of respondents said that locating the materials that they wanted to use within budget was particularly irritating and 6% pointed a finger at tricky clients. Difficult builders and contractors were named by 5%, while delivering projects within agreed low fees due to the current market was also singled out – as well as a lack of trust and respect from clients in the design team.

Rebecca Cope said: “The latest survey has highlighted interesting trends in the market. At

Reynaers we make sure that we work closely with our partners, so that their needs are met and we’re working towards the same goals.”

Reynaers at Home is a premium brand dedicated to offering the very best architectural glazing products and service to the discerning householder. For more information, see the website www.reynaersathome.co.uk, email homeuk@reynaers.com or call 0121 421 9707.

READER ENQUIRY No: 0316/0112

March 2016 | www.glassnews.co.uk

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DOORS

The UK’s Leading Glass & Glazing Newspaper

Crime fighters: Sliders UK launches

Insurance industry campaign

Sliders UK has launched a new campaign aimed at encouraging home insurers to offer discounts on policies if doors and windows are accredited to a Secured by Design (SBD) standard.

With the cost of home insurance claims averaging £2,178, burglaries collectively cost the insurance industry tens of millions of pounds each year.

But despite the contribution that Secured

by Design accredited building products and specifications can make in keeping criminals at bay, very few insurers offer reduced premiums.

Sliders UK, which became the first manufacturer to fabricate an SBD accredited inline sliding patio door in 2008, has launched a new industry campaign, ‘Home Security Sense’ which aims to encourage insurers to sign-up to reduced homeowner premiums where SBD products are installed.

Ian Longbottom, Chairman, Sliders UK, said: “Secured by Design accredited products and building specifications have been shown to cut burglaries and crime by almost half.

“Given the cost to the insurance industry of break-ins, it seems to only make sense that a reduced premium should apply to those properties where SBD approved products

have been installed in exactly the same way as they do for other security measures, for example burglar alarms.”

Sliders UK is encouraging the window and door industry to get behind the campaign ‘Home Security Sense’, by promoting the benefits of SBD products to homeowners.

The fabricator is also writing to insurance companies and MPs, highlighting the contribution that SBD products can make in cutting crime.

Ian continued: “Fitting a NACOSS/NSI approved burglar alarm is cited by multiple insurers as a way that homeowners can cut what they pay for insurance. Secured

by Design fulfils exactly the same role as NACOSS/NSI. That this isn’t yet recongised in lower homeowner premiums is even more incongruous given the Government’s current drive on home security. This includes last October’s introduction of Part Q of the Building Regulations and a PAS24:2012 or SBD specification as the new minimum requirement for new homes.”

The calls have received support from both the police service and SBD. Its’ Director, Alan McInnes, said: “Just fitting a door or window lock says little about the quality or strength of the door or window to which it is fitted.

“A certified PAS 24 / SBD product tells you that the whole unit has been tested against typical attack methods and apart from leaving the door wide open will protect you.

“Alarms can generate false calls, may not be set every day and where they cause a nuisance, can even be banned by the police yet alarms often appear as factor of insurance.

“In the new world of limited resource policing, PAS24 is better pay back than an alarm which, when activated, just says your security has failed.”

To be accredited as ‘Police Preferred’ by SBD, doors and window products must not only be tested by the product manufacturer, but also undergo certification from a UKAS-accredited independent third-party certification authority.

This is because testing relies on the fact that the product that is being installed precisely matches the configurations that were present during the original test procedure.

testing of the product, together with regular audits of the production facility.

In addition to becoming the first PVC-U patio door manufacturer to be accredited with Secured by Design status in 2008, Sliders UK also secured the first PVC-U bi-folding door SBD approval in 2009. Since then, the company has added its Ultimate Aluminium bi-fold door – another industry first – a second PVC-U bi-fold door system and an extensive range of composite doors.

For more information about the Home Security Sense campaign, visit www.sliders-uk.com or contact sales@sliders-uk.com.

In the case of doors and windows, subsequent modification in the specification of any one aspect, such as the locks, handles and even the fixings, could compromise the product’s security.

The certification process goes further and calls for both initial and on-going audit

READER ENQUIRY No: 0316/0114

Get Smart & make savings Räum sales off to a flying start with the DOORCO Smart Door In line with its drive for innovation, fast growing composite door manufacturer DOORCO is delighted to add the new Smart Door to its range of innovative designs for 2016.

Pre-apertured in the manufacturing process, the Smart Door provides customers with a host of additional benefits, as Managing Director at DOORCO, Dan Sullivan explains: “At DOORCO we pride ourselves on leading the way in product quality and innovation, and our customers tell us that our product is the best available.

But customer service is also key to our approach and with the Smart Door we wanted to offer a product which not only looks and performs in the way customers would expect from us, but also helps to save them time and money.

“The reason for this is that the Smart Door

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Lancashire-based trade fabricator Dekko Window Systems has seen a massive upsurge in enquiries and sales following the recent launch of its much-anticipated Räum collection of high-end doors. Räum was launched at the back end of 2015 following a teaser campaign in the press and has become a firm favourite with several Dekko trade customers.

is pre-apertured at the manufacturing stage, so the fabricator can remove this layer from their own processes, therefore saving valuable CNC time and associated labour costs.

Additionally – and equally important as environmental credentials come under greater scrutiny and the cost of waste removal continues to rise – our customers need not worry about offcuts with the Smart Door, as the aperture has already been created.

“The Smart Door is available in a number of popular colours for maximum aesthetic appeal, and in keeping with the DOORCO range, it also benefits from increased security with modified, thicker skins as standard in line with Approved Document Q. We have had a lot of interest already from customers and would welcome anybody who would like to know

“The industry reaction to our press teaser campaign was phenomenal – much more than we were expecting,” said Kurt Greatrex, Dekko Sales Director. “We knew we had a great product range, and that between Purplex and ourselves we’d managed to come up with a really innovative marketing campaign – but we had no idea just how positive the reaction would be. Leads and sales went through the roof, and to be nominated for a Construction Marketing Award was the icing on the cake.”

Räum is made up of three core products – Gleiten (the range of bi-folding doors),

more onto our stand – 242at the FIT Show, where they can see the benefits for themselves.” www.door-co.com READER ENQUIRY No: 0316/0115

Terassi (the range of patio doors) and Schommel (the slide and swing door) – all of which combine sleek, stylish aesthetics with exceptional practicality and performance.

“One of the key benefits of Räum products is how they maximise natural light and create a feeling of airiness and space in the home,” Kurt continued. “Take the Räum Gleiten 77, for example. It has ultra slim sightlines and can be manufactured up to three metres high and seven metres wide– perfect for those ‘Grand Design’ type of projects.”

“The biggest and best opportunities in today’s market are at the high-end, and Räum was specifically designed to help installers pitch to that lucrative demographic. The response so far has been phenomenal - so much so that we already planning to make some more exciting additions to the Räum range in the not too distant future.”

Established in 1998, Dekko Window Systems is one of the North West region’s most respected fabricators of aluminium and high-end uPVC doors and windows. In addition to its signature Räum collection, Dekko offers products from Decueninck, Residence 9 and Kommerling. Last year, the company opened a 55,000 square foot manufacturing facility in Ashton-Under Lyne.

For more information contact Dekko on 01614 060055 or visit www.dekkowindows.com.

READER ENQUIRY No: 0316/0116

March 2016 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

10,000th door leaves Distinction’s paint plant Distinction Doors’ recently celebrated the 10,000th composite door leaving their state of the art in-house paint plant. Chantel Roach, Distinction’s Marketing Director, said, “Achieving this milestone demonstrates that our paint plant is offering our customers a service that is of great value to them.”

The in-house paint plant allows Distinction’s doors and glazing cassettes to have an exact colour and woodgrain match across various bespoke colours and means that their customers benefit from having only one surface warranty.

Research had proved to Distinction that an in-house paint plant would add value to their offering and, as 10,000 doors painted to date shows, this has been more than borne out in practice. To keep up with this demand, Distinction are continually reviewing their paint offering to deliver improvements and efficiencies. This is highlighted by their recent investment in preparation machinery which uses the latest eccentric disc technology to get the best possible door surface prior to

painting, whilst also reducing the number of manual processes involved.

The volume of doors going through the plant also allows Distinction to monitor colour trends, ensuring they are perfectly positioned to meet the needs of the industry and requirements of their customers. Chantel comments, “The current trends are moving more and more towards both greys and pastel colours such as Gunmetal, Granite, Duck Egg, Chartwell Green, Pottery and Pistachio.”

Chantel concludes, “There is no doubt homeowners are becoming more adventurous when it comes to colour, which is a major reason why our paint plant is so busy.

Demand has steadily increased in the past year and we do not see any sign of it slowing down. Any installers who don’t offer bespoke colours in their portfolio are missing one of the biggest opportunities for growth in the entrance door market.”

Tel: 01226 352265 READER ENQUIRY No: 0316/0117

Fast leads from Solidor mean quick sales for Adept Improvements Nottingham based installer, Adept Improvements (Midlands), is experiencing the benefits of the Solidor Network.

Now receiving leads directly from Solidor, Adept Improvements converted an initial enquiry into an order, placed and confirmed, in one working day.

Solidor passed a homeowner lead from its website to Adept Improvements.

Adept contacted the homeowner, visited his home, designed his door on the Solidor Door Designer, quoted in seconds, and ordered it on Solidor Cloud just hours after receiving the lead.

Mark Bonser, Managing Director of Adept Improvements says: “It’s astonishing how quick the process is. When I received the lead from Solidor, I got in touch with the homeowner who told me he was changing his door because of a burglary. He’d heard about the security Solidor offers and had looked through the website, so he knew roughly what design he wanted. I just needed to help him with the details and that was it: door order placed.”

Solidor CEO Gareth Mobley comments: “Our lead generation system combined with Solidor Cloud is designed to help customers sell and order more doors faster. Hearing that customers like Adept Improvements can convert a lead to a confirmed order in just a few hours is proof that

www.glassnews.co.uk | March 2016

Fast leads from Solidor mean quick sales for Adept Improvements.

our system works. And it works well.”

“I sell Solidor because I want to sell quality products,” adds Mark, “and I don’t think anything else comes close. Solidor isn’t just quality products, it’s a quality business with quality people.

Being part of the Solidor Network is going to help me sell more doors more quickly.”

0316/0119

Tel: 0845 485 6153 www.solidor.co.uk READER ENQUIRY No: 0316/0118

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Paul Hattrick, Market Manager - UPVC Fabrication, RegaLead Ltd Football loving family man Paul Hattrick is Market Manager – UPVC Fabrication at RegaLead where he is currently working on a host of new developments to help fabricators, including an exciting new paint offering. Paul has been in the industry for almost 20 years, following a short stint as a private detective!

It’s all about you Where you were born and where you live, currently…

I was born in Sutton Coldfield, and now live in Gloucester with my partner and two teenage kids.

Your education and the subject or activity in which you excelled…

I achieved GCSEs and three A-Levels, with my favourite subjects being art, technical drawing and sports at school and college. I nearly did a building apprenticeship, but decided instead to work in the warmth of an office, which was obviously the right decision, as it was where I met my partner nearly 20 years ago.

Your favourite sports or interests…

My favourite sport is football, and I am a Liverpool fan – something which probably won’t go down too well in RegaLead’s Manchester office. I played senior football from the age of 15 through to 30 but had to stop due to a knee injury.

I now coach my son’s Under 16 football team and previously coached my daughter’s team as well. I also like to play a bit of golf when I have time.

Your biggest regret in life…

get out and meet customers, and I’ve been on the road ever since. As well as Cotswold, I spent six years at VBH Ltd, and nine at Yale Door & Window Solutions, both also as Business Development Manager, so I’m getting on for 20 years in the industry. I’m pleased to be able to say that I haven’t had a long list of jobs in the industry, going from one to another after only a couple of years.

The job you do in 25 words…

Product development and sales strategy across a wide range of products for fabricators, including a new painted profile solution which launches at the FIT Show.

Your greatest achievement…

My greatest achievement would have to be raising (jointly) my two kids. I wasn’t sure what parenthood would be like and how good at it I’d be, but luckily my kids (so far) have turned out to be a really well rounded, fun, well-mannered pair. Traits they probably get from their mother.

The mistake you’d like to correct…

Not checking that my other half was within earshot when I told someone that being in Istanbul to watch Liverpool FC win their fifth European Cup was ‘the best day of my life’.

The talent you would like to enhance…

Someone or something that inspires you…

The talent I’d like to enhance would probably be a creative streak. I’ve realised fairly early on at RegaLead that any new ideas or creativity are welcomed and encouraged, certainly more than anywhere I’ve previously worked.

My partner inspires me, she’s probably the hardest working person I know and she keeps me going when I have one of those days when things are a real effort.

and your future

I don’t really have any regrets as such, life’s too short.

The temptation you can’t resist…

My biggest temptation would have to be a football. If I’m near one at training with the lads I have to take them on or go in goal, usually resulting in humiliation or an injury to myself!

your career When and how you joined this industry…

Before joining the industry, I had jobs in banking, building, and interestingly, a stint as a surveillance operative (or private detective). I left the surveillance job after three months and started in customer service at Cotswold Architectural in Cheltenham. My partner and I had our first son after a couple of years there, around the same time I was offered the role of Business Development Manager. I jumped at the chance to

What you would like to do if you weren’t in the industry…

If I were not in the industry, I think I’d like to be chef or a full time football coach. Or a rally car driver.

A particular ambition….

To retire to the Canary Islands would be nice.

The way you want to be remembered…

Maybe as a decent bloke with a sense of humour who got on with most people and liked a beer.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

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March 2016 | www.glassnews.co.uk

A YEAR OF IMPROVEMENT

The UK’s Leading Glass & Glazing Newspaper

A Year Of Improvement

An initiative from Glass News & The GAP Academy

Month 3 – MARCH 2016

2016. Make it your year Order the funniest new book for everyone in sales – and for anyone who wants to be.

ARE YOU DOING ALL YOU CAN WITH EVERYTHING YOU’VE GOT?

“Focus on getting better rather than wishing it was easier. If Britney could get through 2007, you’ll cope with missing a few sales targets. You’ll never control the way the wind blows but you can adjust the set of your sails.”

“You don’t have to settle for things as they are now. Only dead fish go with the flow.”

In building product sales as in life, winning the internal battle - guiding belief and enthusiasm to victory over doubt and self-reproach - allows you to dive into challenges with fresh thinking and vigour.

Problems test emotional mettle. When the roll-out of a new product or service is running like clockwork, anyone can be optimistic and enthusiastic. It’s when distress or setbacks are dropped into the mix – resistant prospects, missed production deadlines, careless delivery drivers and the like - that focus can so easily be disturbed. It’s then when real survivors emerge.

There’s a great story about violinist Itzhak Perlman, who went on stage one night back in November 1995 to perform at the Lincoln Center in New York City.

Now anyone who’s ever been to a Perlman concert would apparently know that just getting on stage is no small achievement for him.

Stricken with polio as a child, he has braces on both legs and walks with the aid of two crutches.

When he’s shuffled across the stage and eventually reached his chair, he slumps down slowly, puts his crutches on the floor, undoes the braces on his legs, tucks one foot back and extends the other foot forward. Then he bends down and picks up the violin, puts it under his chin, nods to the conductor and starts playing.

Or at least that’s what normally happens.

On that particular evening, a second or two after he’d played the first few bars, one of the strings on his violin broke.

It seemed pretty obvious to everyone that his only option was to get up, put on the braces again, pick up the crutches and limp his way off stage - to find either a replacement string or another violin.

But that wasn’t what he did.

Instead, he waited a moment, closed his eyes and then signalled the conductor to begin again.

www.glassnews.co.uk | March 2016

“Having the will to win is important in sales. Preparing to win is what really makes the difference. Learn to become pitch-perfect.”

“Cold calling is stressful, daunting and unsettling - and there are no shortcuts.

But you’ll crack it if you can hang on after everyone else has let go.”

“Lighten up and have fun. Sales is the best job in the world if you don’t take it too seriously. The best salesmen and women never really grow up - they just learn how to behave in public.”

The orchestra began, and Perlman played from where he had left off – with passion, power and purity that few had ever heard before.

Now, it’s impossible to play a complex symphonic work with just three strings. I know that, and you know that. But on that very special night, Itzhak Perlman refused to know that.

When he finished, there was an eerie silence in the room for several seconds. Then every single person rose and cheered.

When the ovation had subsided, Perlman smiled, wiped the sweat from this brow and said quietly: “You know, sometimes it is the artist’s task to find out how much he can do with whatever he has.”

And maybe that applies to us all as we navigate through times of challenge.

Though it doesn’t come naturally when setbacks confront us, perhaps we should try harder to stay focused on making music - at first with all that we have and then, when that is no longer possible, with whatever we have left.

A Year Of Improvement initiative from Glass News and GAP

Paul Sowerby is Group Sales & Marketing Director at Rockdoor manufacturer GAP Ltd, and author of My Name’s Paul And I’m A Bullshitter; a brave new personal development book and seminar programme for sales and business development professionals.

To order your copy, go to www.glassnews.co.uk/yearofimprovement and enter code 0116/0001

By Paul Sowerby

www.paulsowerby.co.uk READER ENQUIRY No: 0316/0120

0316/0121

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

Market leading manufacturer New packers expand Sealco’s

glazing ancillaries range

Market leading manufacturer, SFS intec, has taken hinge design to a new level with the unique Dynamic hinge range.

Developed from criteria specifically set by the UK market, the programme for the Dynamic range took into account security, adjustability, long service life and reliability without compromising on aesthetics.

Glazing packers are the latest addition to the huge range of ancillary products from top UK independent hardware distributors Sealco.

The foundation of the family is the Dynamic 2D, now a market leading hinge for rebated door-sets. Evolving from this successful platform, new family members have been introduced for specific applications: Dynamic 2D-F for flush fit composite or timber doors. Dynamic 2D-A for rebated aluminium doors and now the latest addition to the family, the Dynamic 2D-C. This will hit the UK market early 2016.

The Dynamic 2D-C was designed specifically, in response to UK composite door fabricators requests, who were looking for a high spec hinge with a traditional appearance. The original Dynamic 2D platform was adapted to create a more slim-line body that sits neatly over the air-gap of the door, improving aesthetics without any compromise to the user friendly mechanics or security performance.

As with all hinges within the Dynamic family, the 2D-C offers many technical attributes which installers have become accustomed to.

Benefits include:• Fit and forget - eliminates remedial work on sagging doors • Two dimensional direct adjustment for perfect threshold seal • Easier installation - door leafs can be removed and refitted with less hassle by a single installer, making operation safer and financially beneficial • Fixed gasket pressure which means the weather seal always remains exactly as pre-set in the factory - eliminating onsite installation errors • Dog-bolts not required to meet security standards • Constant 4mm adjustment space - no need to adjust top pin in relation to the bottom pin

Unique to the Dynamic 2D-C is the patented lateral adjustment system. This enables horizontal adjustment with the minimum amount of space required; thus reducing the amount of material to be milled from the door, increasing overall strength and security.

In addition to market leading technical attributes, the Dynamic range also offers strong aesthetics with numerous solid colour options and the new superior high performance Endurabrite chrome and gold finishes. All of the finishes are guaranteed to withstand harsh environments whilst still retaining their appearance. The unique double protection process of Endurabrite has exceeded more than 1000 hours salt spray testing with no signs of corrosion.

SFS intec works closely with Secured By Design (SBD). SFS is committed to producing exceptional hinges that not only meet current regulations but far exceed the required standards - future proofing.

In 2015, the Dynamic 2D hinge was PAS 024 tested on a residential PVC-U door, withstanding 14kN - more than three times the force required to pass the test.

The new Dynamic 2D-C lives up to the previous success of its older sibling, with an indicative pass of 13.4kN on a standard 44mm composite slab. Both results offer a big safety margin that will give you peace of mind with the ever increasing standard requirements.

Mike Roe, Sales Manager at DoorCo commented: "I was consulted in the development of the first Dynamic 2D hinge which incorporated all of the features and criteria that I considered essential in a door hinge. The Dynamic 2D-C exhibits all of the same benefits of the original and in my opinion represents a positive development in composite door hinge design. This new product has already been identified by some of our composite door fabricators and installers as their hinge of choice because of its features and benefits."

Specifiers, fabricators, installers, and end users can all benefit from the numerous unique benefits associated with the Dynamic family of European manufactured hinges.

For further information please contact Customer Services on 0113 2085 500 or your local representative.

READER ENQUIRY No: 0316/0122

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“We know installers want packers in a wide range of sizes,” says Alan Malcolm, Sales Director at Sealco. “That’s why our new glazing packers come in five sizes from 24mm x 100mm to 40mm x 100mm, and six thicknesses from 1mm to 6mm. Each thickness is colour coordinated for easy identification. They’re a universal design and are a strong durable construction.

“The new glazing packers come in box quantities of 1000. Prices have to be keen for installers on ancillaries, and we’ve done everything we can to make these as competitive as possible.”

Sealco continues to expand its range of hardware and ancillary products. Alan adds: “Every month we increase the choices for customers. We are constantly on the lookout for things that make life easier. We have more

than 4,000 product lines and we include hardware from all the top brands. We carry big stocks so customers get what they want, when they want it.”

Sealco offers a fast and flexible service from its HQ in Falkirk. There’s no minimum order value, free next day delivery is available to mainland UK on orders over £50 and its expert team is on hand to assist with product and order queries.

Tel: 01324 610710 www.sealco-scotland.co.uk READER ENQUIRY No: 0316/0123

Yale launches TS007 2 Star Cylinder Pull Yale Door and Window Solutions has launched a TS007 2 Star cylinder pull, designed to improve traditional door style aesthetics and provide superior security.

The stainless steel, finger pull escutcheon is suitable for use on timber and composite doors and can help to create an authentic ‘period feel’, visually replicating the look of a traditional Yale rim latch, when used in conjunction with other door hardware.

The cylinder pull is 2 Star accredited, meeting the TS007 standard for protection against the latest forms of attack, and can be used as part of a PAS 24 door set. This enables fabricators and installers to comply with Approved Document Q, requiring that all residential doors meet or exceed British Standard PAS 24.

For maximum security, the cylinder pull is recommended for use alongside Yale’s 1 Star Superior cylinder or the 3 Star Platinum cylinder, which launches soon.

Additionally, the TS007 2 Star cylinder pull is compatible with the LOCKMASTER KeyTurn multipoint door lock, and together can achieve a traditional townhouse door style on a modern door set for improved aesthetic and security.

Paul Atkinson, Sales Director for Yale Door and Window Solutions, said: “The UK has a huge amount of older housing stock that

people want to complement with ‘period feel’ high performance composite doors.

“When used alongside the LOCKMASTER KeyTurn, the 2 Star cylinder pull can help to create a distinct ‘townhouse’ style with its chest height, finger pull escutcheon.”

The external pull has a sacrificial break point which snaps under attack, meaning it cannot be removed from the door and cylinder remains protected.

Available in chrome, brass and satin chrome finishes, the 2 Star cylinder pull is Yale branded on both the internal and external escutcheon. This recognised mark of trust signifies superior strength and provides a visual deterrent to potential thieves.

The cylinder pull is backed by Yale’s 10 year guarantee and has been tested to 500 hours of natural salt spray to deliver extensive corrosion resistance, meeting the BS EN1670 standard.

For further information on the TS007 2 Star cylinder pull and the rest of Yale’s cylinder range, please visit www.yaledws.co.uk or call 01902 366800.

READER ENQUIRY No: 0316/0124

March 2016 | www.glassnews.co.uk

0316/0125

www.glassnews.co.uk | March 2016

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

new level for hinge design Market leading manufacturer, SFS intec, has taken hinge design to a new level with the new Dynamic 2D-C. Evolving from the market leading Dynamic 2D, the Dynamic 2D-C was designed in response to UK composite door fabricators requests, who were looking for a high spec hinge with a traditional appearance. The slimline body sits neatly over the air-gap of the door, improving aesthetics without any compromise to the user friendly mechanics or security performance.

Benefits include: • PAS 024 tested with a pass of 13.4kN more than three times the force required to pass the test without dogbolts • Secured By Design - (SBD) approved • Two dimensional direct adjustment perfect threshold seal, unique patented lateral adjustment • Easy to fit, user friendly, fit and forget - eliminates remedial work on sagging doors

VITA Hardware partners

with Fullex Locks

With more than 30 years’ global experience in hardware design and manufacture – including 15 years in the UK – VITA Hardware is pleased to announce that it has added Fullex Locks’ XL Multipoint lock to its expanding range of hardware options.

Ian Southhall, Managing Director at Fullex comments: “We have worked with Stewart Lamb before and really respect his knowledge and expertise in the hardware field, so when he approached us to take on the Fullex XL lock we were naturally delighted. It is one of our flagship products with simple, smooth operation and once locked, protecting the homeowner with up to seven steel locking points. The XL range is tested to more than 100,000 operations, equating to well over 25 years of use.

“We view VITA’s wide ranging suite of hardware as upmarket and good quality, which holds a renowned and long-standing name in the market. We have gained a new

outlet and hopefully increased sales, and will also benefit from Stewart knowledge of the wider hardware arena.

Stewart Lamb, Managing Direct at VITA adds: “The best partnerships work when the output is genuinely valuable to the intended target audience, but also when the two aligning companies complement each other well. That’s why we are pleased to be the new supplier of the Fullex XL multipoint lock. With over 35 years’ experience in manufacturing locks, and the first company to be licenced with Secured by Design, Fullex place their emphasis on reliability and security. The XL lock, with its strong, secure and well tested design, offers our customers guaranteed security for many years.

“We are looking forward to building on this partnership and expanding our offering in the future. For more information on VITA and its products, log on to www.vitahardware.co.uk.”

READER ENQUIRY No: 0316/0127

74

• Fixed gasket pressure which means the weather seal always remains exactly as pre-set in the factory - eliminating onsite installation errors • Slimline, traditional appearance - no frame extensions, decreased costs, increased door opening width • Available in a range of finishes compliments the Dynamic family For further information please contact Customer Services on 0113 2085 500 or your local representative.

READER ENQUIRY No: 0316/0126

Trojan’s Pegasus High Security Window Lock offers fabricators and installers something different!

The Trojan Group is renowned for delivering innovative hardware products that do their job exceptionally well. This is perfectly demonstrated in its popular Pegasus High Security Window Lock which offers fabricators and installers something very different.

Firstly, the Pegasus High Security Window Lock has multi point locking and guaranteed centre and corner locking for additional security with every installation. It has an extended 20mm reverse locking action which ensures the lock provides enhanced night security.

Secondly, when windows are jemmy attacked, the locking actions intensify rather than disengaging as is the case on most locks. The strength of the security credentials are demonstrated in the lock’s PAS 24 accreditation when fitted as part of a window assembly and it has also achieved BBA approval.

gasket compression can be adjusted up to 0.75mm.

Offset applications are also achievable from the standard product and the compact central gearbox, which is just 65mm long, means minimal routing is required.

The security benefits of the Pegasus sit alongside a wealth of other benefits that are certain to appeal to fabricators and installers.

It is one size fits all, so a single lock is suitable for all sashes from 420mm to 1300mm with larger sizes up to 1800mm available too, giving valuable economies of scale. It’s quick and easy to install because the keeps are easy to position in the centre and corner of the windows for every application and

Trojan’s Group Managing Director, Tony Chadwick says, “The Pegasus Window Lock is packed with unique features that are not available with other locking mechanisms. Since the product was launched, more and more fabricators and installers have seen for themselves the benefit of having Pegasus in their portfolio. It really is ‘more than just a lock’ and is therefore a valuable hardware addition.”

The lock is manufactured using high grade zinc alloy, grades 430 and 304 stainless steel. Evidence of the quality of lock is demonstrated in its 10 year guarantee against mechanical failure.

Tony concludes, “The Pegasus High Security Window Lock delivers in all areas: it has outstanding security credentials while also offering excellent cost savings for fabricators and installers.” And that’s why the lock has joined the other products in Trojan’s portfolio as one that adds value where it matters.

Tel: 01922 713 933 www.trojangroup.com READER ENQUIRY No: 0316/0128

March 2016 | www.glassnews.co.uk

0316/0129

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www.glassnews.co.uk | March 2016

75

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

Global hardware specialist

strengthens UK brand with website launch Caldwell UK, a global leader in specialist hardware, has launched its new website www.caldwell.co.uk.

Glazing and construction industry marketing specialists Purplex built the new and improved site using a responsive design.

Caldwell design and manufacture bespoke hardware and offer a wide range of innovative solutions for the domestic and commercial markets.

This will deliver a better user experience when searching for relevant information, whether the site is accessed on mobile, tablet or desktop.

Caldwell is the parent company of Cotswold Architectural Products – a specialist international friction-stay manufacturer – and the new website showcases the extended product range brought about by the merger of these two businesses.

Purplex also filmed and edited the Caldwell and Cotswold video that documents the firm’s progress and future plans.

Visitors to the site can find out more about Caldwell’s extensive product range and its official distribution partners and stockists to locate the closest and most convenient places to source these products.

There is also a regularly updated news section and members login area where customers can access exclusive Caldwell content – such as technical specifications – and get in touch with a member of the Caldwell team through a live chat support feature.

Tim Ferkin, Sales and Marketing Director, comments: “The new site has a fresh design which reflects the Caldwell brand. We wanted to make it as easy as possible for our customers to access a far wider product range from two well-known, reliable names in the industry.”

Tim Ferkin.

READER ENQUIRY No: 0316/0130

ENDURANCE ENDORSEMENT

The move, which is part of the North Lincolnshire based company’s Secured by Design upgrade of its Solid and Secure composite doors, takes place with immediate effect, and according to Endurance® Doors’ managing director, Stephen Nadin was an obvious choice.

“Security is the number one key driver in composite door sales and so Secured

by Design is a fundamental part of our product strategy,” he said. “The decision to switch to Avocet and its ATK cylinder was straightforward, given its unrivalled list of accreditations and the thumbturn option incorporated within its innovative design.”

Designed to deliver the ultimate protection in the fight against lock-snapping, ATK is the only cylinder

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ATK also comes with a standard key, which allows all leading locksmiths to produce them quickly and easily, and end-user registration isn’t required.

Rob I’Anson, sales director of Avocet Hardware, said: “ATK has proved an enormous hit since the moment it was launched and we are delighted to have

Brisant’s new Domestic Door Security Report January 2016 presents the most comprehensive and compelling research on security the industry has seen. The report, from the creator of Ultion, the top performing high security cylinder door lock, combines the latest national Crime Survey from the Office for National Statistics with recent national polls of homeowners and independent locksmiths.

The report reveals that 43% of burglaries through doors are by forcing the lock, and in 9 out of 10 forced lock burglaries entry was gained by snapping. In addition, 85% of homeowners said security was the most important factor when choosing their new door.

Brisant CEO Steve Stewart says: “The industry is using out of date and incorrect assumptions based on thirty year old ‘facts’ from small sample surveys and best guesses based on what people believed without much foundation. We decided to commission in two large-scale national surveys of 671 homeowners and 306 locksmiths to distinguish fact from opinion masquerading as fact. We then took the findings from these two surveys and combined information from the National Crime Survey which is

Breaking every best practice guideline in the book, Mila has instructed all of its sales managers to lift and carry their new window samples just by the handle.

for composite doors that carries the Master Locksmith Association’s highest rating – SS312 Sold Secure Diamond, British Kitemark TS007 3-star and Secured by Design accreditations.

The range also includes one of the only Sold Secure and Secured by Design rated thumbturn locks on the market. Incorporating Avocet’s new click secure system, it makes use of a positive click turn action, which means it can’t be bypassed with the wire tools that make a great deal of other thumbturns a major security risk.

replaces opinion with fact regarded as the authoritative source of UK crime statistics. We are being burgled. Why? Because we make it easy for burglars and we want to change all that.”

To download the report visit: www.ultion-lock.co.uk/in-the-news.

Fabricators and installers wanting to sell real security should call Warren Yates 01924 455 444, visit www.ultion-lock.co.uk, or follow @UltionLock.

New security report replace opinion with fact.

READER ENQUIRY No: 0316/0131

GETTING TO GRIPS WITH GRIP

AVOCET RECEIVES

Endurance® Doors has become the latest company to switch to Avocet’s new ATK snap secure lock.

New security report

It’s not any ordinary handle though, but the new Mila GRIP espag handle in ABS, and Mila wants to provide fabricators and installers with real life evidence of just how strong it really is.

Switched on - Endurance® Doors’ managing director, Stephen Nadin has made the move to Avocet’s ATK lock.

Endurance® Doors on-board with us. We look forward to working together with them in order to ensure door security is Secured by Design in everything they do.”

For further information on Endurance® Doors visit www.endurancedoors.co.uk or call 01652 659259.

For additional information on ATK and Avocet’s full ABS range visit www.avocethardware.co.uk or call or call 01484 711 700.

READER ENQUIRY No: 0316/0132

Managing Director Richard Gyde says: “Obviously, we don’t usually advise customers to lift windows using just the handle when they’re out on site, but we know that it often does happen and we’re absolutely confident that our GRIP handle can cope with it.

“In fact, we got the idea from one of our biggest customers who challenged us to prove GRIP’s strength by carrying a window up a ladder with just the handle as some of their installers do. We went one better and got our Test Centre engineers to carry a 1000mm x 800mm 25kg window up and down a ladder over and over again using just the handle.

Of course, at the end, there were no signs of damage or weakness.”

Obviously, GRIP has been extensively performance tested before launch to more than 60kg and has been successfully cycle tested 50,000 times. Mila confidently states that it outperforms not only similar priced aluminium handles in terms of strength but also more expensive zinc, but also thinks that, for lots of customers, seeing will be believing.

Richard Gyde adds: “We’ve invested a huge amount in making GRIP green by reducing the embodied carbon, and we’ve included innovations such as colour options and an anti-microbial finish, but we certainly haven’t compromised on strength or performance, and we’re on a mission to prove that.”

The GRIP handle will be on display at the FIT show with another demonstration of strength which Mila says will surprise a few visitors.

Tel: 01327 312400 www.mila.co.uk READER ENQUIRY No: 0316/0133

March 2016 | www.glassnews.co.uk

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77 26/01/2016 11:2111:21 26/01/2016

TECH TALK

The UK’s Leading Glass & Glazing Newspaper

Tech Talk with Strafford Cooke, Technical Manager, Mila

PAS24: 2016 COMES INTO FORCE

what does it mean for fabricators & installers?

The revised PAS24:2016 standard was published in February and the new 2016 SBD design guides are being printed as I write, so now is an exciting time to be in security hardware.

For fabricators and installers faced with complying with the new rules however, I do understand that it can all seem like a bit of a chore. The reason why they are so important though is that it is the security elements of PAS24:2012 and SBD which are the approved routes to achieve Approved Document Q (ADQ) compliance (which officially came into force last October).

a commercial building being converted into flats). It categorically does not apply to extensions or even conservatories and it also does not apply in Scotland, Ireland or Wales – only in England for now.

Now, I know there is still quite a lot of misinformation about Approved Document Q out in the market, so this might be a good time to clear that up.

It is scheduled for review in 2018 when I feel certain that it will be extended to the refurbishment sector in the same way as Part L but, as things stand, you can obviously use PAS24:2016 and SBD approval as great sales tools in any market, but you are only required to have them by law if you’re installing in the new build sector.

At the moment, Approved Document Q only applies to new builds or conversions where there is a material change of use (eg

The changes in the new revised version of PAS24:2016 are significant for the door market in particular. Probably the most

important thing is that the new, more demanding cutting test for doors has been officially brought into force. This had always been in place for doors using a key/thumbturn cylinder but now it has been extended to all door types that use a locking barrel (cylinder).

However, there’s no reason to rush into changing supplier because not all UKAS test houses are even set up to carry out the tests yet, so there will be a period of grace amongst the different bodies. In fact, Approved Document Q actually refers to PAS24: 2012 so that new cutting test will not be a requirement of ADQ until at least 2018 when it is reviewed.

Things are clearer with regard to TS007:2014 which applies to cylinder vulnerability because this has now been referenced within PAS24: 2016 for the first time. Any 3* setup which is using either a 3* cylinder on its own or a 1* cylinder with a 2* handle will not now have to go through a separate annex for vulnerability in the test, which is a considerable benefit.

comply with ADQ as long as they meet the requirements of a ‘bespoke product’ and the building application is for four plots of less.

All this still needs to be confirmed, but it’s definitely a move in the right direction.

Obviously, for more detailed advice about your specific business requirements, contact Mila on: 01327 312400 or via: www.mila.co.uk.

By Strafford Cooke, Technical Manager, Mila

Also part of the revised standard is TS008 which applies to letterplates and, like TS007, if your hardware has been accredited to this standard and you can prove compliance, you don’t have to conduct the tests on your samples.

With regards to SBD, I expect the new design guides to require not just PAS24: 2016 but also a full 3rd party accreditation scheme as it is now, but there are variations in requirements across the different testing bodies so it will be up to fabricators themselves to choose the option which is best for them from the likes of Q Mark, Certisecure and the BSI Kitemark etc.

Another interesting development is that SBD have taken the bull by the horns and are actually attempting to define the word ‘bespoke product’ which is included in ADQ. I take my hat off to SBD for doing this as they are trying to simplify the requirements so that it does not just include timber doors. If they get the definition right, it will also allow the smaller fabricators, who supply the new build sector but perhaps don’t have the budget to get all their product security tested, to still

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READER ENQUIRY No: 0316/0135

March 2016 | www.glassnews.co.uk

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Simon Parsons, Technical Assessor, Stroma Certification One of the Technical Assessors for an award-winning installer certification body, Stroma Certification. He is an expert in a range of trade disciplines with a role to ensure continued quality and competence in the fenestration industry.

It’s all about you Where you were born and where you live, currently I was born in Northamptonshire at the local hospital. Since then I have lived in my home town, which is Rushden, for most of my life.

Your education and the subject or activity in which you excelled

The mistake you’d like to correct

I attended my local boys comprehensive. The subjects I enjoyed most were metal and woodwork. I think that ability to work well with my hands has translated into the types of jobs I’ve undertaken in my career.

You can’t - you just have to learn from your mistakes and put it down to one of life’s lessons.

The talent you’d like to enhance Funnily enough my dad has recently retired and he’s been making handmade acoustic guitars. He’s given me one of them and so I’d really like to learn how to play.

Your favourite sports or interests I enjoy sports and particularly watching football. I follow Arsenal as a supporter but I also enjoy watching cup ties as a neutral fan. Another one of my hobbies is collecting antique bottles which I have done since I was a child. This is much to the dismay of my children – they’re very embarrassed and put it on par with trainspotting!

and your future What would you like to do if you weren’t in the industry

Your biggest regret in life

Someone or something that inspires you

It’s a bit of a pipedream but I’d love to travel round the world.

I’d like to try my hand at mining gold and other precious metals and jewels. But if I wasn’t in the industry I could see myself going back to shoemaking. I could create handmade bespoke shoes from my shed.

Successful people who have stayed humble.

A particular ambition

The temptation you can’t resist

It goes back to the guitar playing really. Now I’ve got an acoustic guitar it’s my ambition to play.

Not buying a classic Mini Cooper when you could still get one for £2,000-3,000. I’d always wanted one after watching the Italian Job as a kid.

Food! Particularly cakes of any description is the one that I have to watch the most.

The way you want to be remembered Just as a nice bloke. If I can do right by my family and go through life without upsetting anyone then I’d be happy.

your career When and how did you join the industry I started out in the shoe trade and when that came to an end I got into building. I was self-employed and then added insulation to my skills including EWI and IWI. After having my own company I eventually joined Stroma.

The job you do in 25 words As a Technical Assessor it is my job to perform on site assessments for members of our Competent Person Scheme for Doors & Windows installers.

Your greatest achievement Being part of raising my children to be adults and see them raising their children is what I’m most proud of. Also, completing basic and trade training in the RAF as a ‘wet behind the ears’ 16 year old.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

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March 2016 | www.glassnews.co.uk

INSTALER FOCUS

The UK’s Leading Glass & Glazing Newspaper

20 installers awarded top marks from Roseview 20 installers have so far enjoyed free training sessions courtesy of Buckinghambased sash window specialists Roseview.

Since last year, Roseview managing director Willie Kerr has been delivering two half day courses one designed to improve product knowledge and one explaining how to survey and install sash windows - to roomfuls of eager installers wanting to learn more about how they can succeed in the buoyant and lucrative VS market.

“We’ve been delighted by the success of the sash training school,” said Willie. “The two courses give us a chance to put to bed the outdated myths and stereotypes about sash windows being difficult to fit, and explain to installers the unique features and benefits of the Rose Collection. We all know the market is getting more competitive, and installers now need high-quality products to help them stand out from the crowd.

By the end of the course all delegates should understand how our sash windows differ to others on the market.

Demand is such that I’m now running one per week and we’re planning to increase this over the coming

“The courses are free and give us the chance to show our commitment to our customers.”

Roseview managing director Willie Kerr.

months.”

Marketing manager Mike Bygrave followed on from Willie’s comments: “The courses are free and give us the chance to show our commitment to our customers. The aim is to equip our installers with the knowledge they need to sell and fit sash windows – all they have to do is give us a call to book their place.”

Though based on REHAU and Eurocell profile systems, Roseview’s signature Rose Collection offer a unique take on the uPVC sliding sash.

The Charisma Rose, Heritage Rose and Ultimate Rose have been carefully designed and expertly crafted to deliver the most authentic-looking PVC sashes currently available.

The G-Award-winning Ultimate Rose features mechanical joints and elegant run-through sash horns, and has been approved for use in numerous conservation areas.

In April, Roseview will be showcasing their products, as well as those of their secondary glazing sister company Incarnation Windows, at the FIT show for the first time.

For more information visit www.roseview.co.uk or call 01234 712657.

READER ENQUIRY No: 0316/0137

www.glassnews.co.uk | March 2016

TRENT VALLEY PARTNER INSTALLERS NOW TRUFRAME FOR 2016 LEGALLY OBLIGED TO PROVIDE ALTERNATIVE DISPUTE RESOLUTION Providing Alternative Dispute Resolution (ADR) – or arbitration - became UK law from 1st October 2015 for all businesses that sell to consumers. For the glazing sector this means that where an installer has exhausted its Complaints Procedure and the matter remains in dispute it is legally compelled to give the consumer the contact details of an approved glazing sector ADR service to progress the complaint to arbitration.

One solution is to opt in to FENSA’s arrangement with The Glazing Arbitration Scheme (TGAS), which is an approved glazing sector Alternative Dispute Resolution (ADR) service.

These services to FENSA certified installers start from 1st January 2016. This is part of the new FENSA ‘package’ and registration with TGAS is free. Other providers are available.

Under TGAS any decision on matters relating to Building Regulations compliance will not form part of any arbitration.

TGAS charges consumers £100 to take a complaint to arbitration. This is to encourage only justified complaints and avoid any frivolous or vexatious complaints and protect installers from unjustified costs and administration time. The costs for an installer to go through the arbitration process starts at £395 (ex VAT) per complaint. Where an installation company has opted in to be a member of TGAS, then they are to proceed to arbitration when a consumer takes their complaint to TGAS after at least 56 days have elapsed since the complaint was raised with FENSA and there is still an unresolved dispute. As part of the rules

of TGAS arbitration the company and the consumer will be bound by the arbitration decision.

The use of ADR arbitration services costs far less and takes less time to resolve than going through the Courts.

If a window installer decides not opt in to TGAS, they must alternatively comply with their legal obligation to give the consumer the contact details of an alternative approved glazing sector ADR service when there is an unresolved complaint, and at that time they must inform the consumer whether or not they are prepared to use that ADR service.

“Free registration with TGAS provides FENSA installers with the fastest way to comply with these new consumer laws,” commented Chris Mayne, FENSA managing director.

“Though we do not predict that our installers will have to make heavy use of this service – the new law does state that these arrangements have to be in place.”

TGAS is operated independently by a Trading Standards Institute Certified ADR body, the Centre for Effective Dispute Resolution (CEDR), that has worked with the Glass & Glazing Federation for several years on the well-established GGF Arbitration Scheme.

A website that will provide clear information for both consumers and installers, www.tgas.org. uk, is currently under construction.

FENSA installers can email tgas@fensa.org.uk for further information or to sign up, READER ENQUIRY No: 0316/0138

From left to right: Paul Tranter of TruFrame with Rob Taylor of Trent Valley Window and Door Co.

Award winning Trent Valley Window and Door Co have become the latest large and prestigious installation company to partner with TruFrame, as they look to offer their customers hand finished uPVC frames and a broad, impressive product range.

With the Liniar profiles extruded in Derbyshire, frames manufactured by TruFrame in Leicestershire and installed locally by Trent Valley, it makes for a strong local wealth creation proposition. There is an established showroom at HQ in Nottingham incorporating their acclaimed Conservatory Village and a further showroom in Derby.

Both will be changed over to the new TruFrame product range, including the latest Endurance® composite door offering, in early 2016.

For 25 years, Trent Valley Window and Door Co have served the needs of consumers across the East Midlands area and into Derbyshire with a complete range of low maintenance home improvement products.

The change is part of an important strategy for the company who have a strong history of building lasting relationships with their supply chain and believe that TruFrame are their perfect manufacturing partner for the future. They have also signed up to TruFrame’s Double Glazing Network, which has generated

considerable sales leads for other scheme members.

Rob Taylor, managing director of Trent Valley Window and Door Company commented: ‘We have been hugely impressed

by TruFrame - from their hand finished frames - to their impressive operational effectiveness and credentials.

I firmly believe we have made a fantastic decision to work with them and it’s no doubt an exciting future for both parties.’

Paul Tranter, national sales manager of TruFrame concluded: ‘We’re absolutely thrilled to be able to introduce Trent Valley to the TruFrame fold, given their reputation for being one of the finest installation companies in the Midlands.

It’s also ample evidence of just what TruFrame can offer installation companies of all sizes, which is a superior uPVC frame, dedicated marketing support programme and world class business operations.’

See the ‘Complete Package’ video on TruFrame’s YouTube channel. For more information call the sales department on 01664 410 140 or email the marketing team directly on marketing@ truframe.co.uk. You can also add to their growing following on Twitter @TruFrame.

READER ENQUIRY No: 0316/0139

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GLASS NEWS INTERVIEW: EDGETECH

The UK’s Leading Glass & Glazing Newspaper

A new face at Edgetech, but someone who knows the company and its products well Glass News’ Editor, Chris Champion, talks to Chris Alderson, Managing Director of Edgetech UK, about taking over the mantle of MD, his background, and the future for Edgetech

Looking at your background and experience, it would seem as if you are the perfect fit for your new position at Edgetech. Can we talk a bit about your background, without it sounding as if you are going through the whole interview process again?

When people ask about my qualifications and experience, I must say it does feel like an interview process but I can understand why people are interested, particularly as I spent the last 20 years at Bostik.

need to work together to ensure the quality and durability of units. Bostik had many different solutions for IG manufacture, from polysulphide and polyurethane to hot melt butyl and so I’ve worked closely for many years with Edgetech and other spacer bar manufacturers ensuring the two technologies align.

It all fits well with the profile of Edgetech but is it difficult coming into a job where the company and its products are well known? I suppose what I’m saying is has Edgetech reached a plateau in its success, and where can you take it from here?

It can only be a positive that a company is successful in its market, it shows that the products and service are meeting customer’s needs. I’ve been part of a successful company throughout my career.

This doesn’t mean we can rest on our laurels though, quite the opposite. It’s about managing a business and seeking both new opportunities and improving profits through lean manufacturing and addressing

Chris Alderson on the factory floor.

the opportunities offered through today’s technology. Improvements can always be made and sometimes a new pair of eyes can be a healthy thing for a business.

Usually someone new to a job is finding their way through the whole product line up but, here are you, just two months into the job, taking me through Edgetech’s product line up…

It’s a product range I know well and I understand the advantages and applications for the various products.

Edgetech has set out to provide a solution for all manufacturers of IGUs and a spacer bar for every sealant. It really doesn’t matter whether a customer wants a rigid or flexible spacer bar.

Whether they want to use polysulphide or hot melt – Edgetech has a solution for them.

The company has also worked closely with its customers such that it can provide not just spacer bar but the various means of application. Edgetech’s working with machinery manufacturers means that complete solutions can be made available.

This could vary from low volume IGU manufacture to very high volumes that require robotics to provide the best efficiency.

We are constantly adding to our range of products and so it was a priority of mine to

My move to Edgetech may, on the face of it, seem surprising but my relationship with Edgetech goes back many years. I was involved in Bostik’s IGU business and spent a great deal of time flying back and forward to the United States and this coincided with a change in Bostik’s route to market with a distribution model. Edgetech IG Inc. became a Bostik distributor.

And was your work with Bostik on the technical side?

My diploma was in Mechanical Engineering and I started as a Production Engineer and branched into selling cutting tools to engineering companies, working heavily on the features and benefits side. I then moved into IGU sales for Bostik and progressed through a variety of Sales Manager roles in Insulating Glass and Construction Sealants before becoming Director of Construction and Consumer, in 2009, and latterly became European Business Director focussed on assembly solutions.

So the spacer bar side of the IGU business is certainly not new to you?

No absolutely not. IG sealants and spacer bars

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March 2016 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: EDGETECH

understand the whole product range fully so that I can determine the direction for the company and areas we can expand. Edgetech is a very different company now. We now stock all the IGU components needed to manufacture warm edge glass units as well as our range of spacer bars.

Edgetech have a wide range of spacer bar products. Wouldn’t customers simply opt for the latest and most efficient spacer bar?

Since it was first introduced in 1989, Super Spacer has become the dominant force in thermally efficient spacer systems. Edgetech pioneered the market for warm edge spacer bar and has been at the forefront of technical improvement in spacer bar technology. They have brought the debate over thermal efficiency and triple glazing into the minds of the fenestration industry and have invested heavily in research and development and exhaustive testing. For companies who want to focus on the latest and most efficient spacer bar there is Super Spacer® Alpha which achieves the ultimate in thermal performance at 0.13W/m2K when tested to WA 17/1.

Left to right: Alan Fielder, Director of Sales and Marketing; John Stark, Works Manager; Chris Alderson, Managing Director; Dominic Moules, Financial Controller.

timber windows which include low line glazing beads and gaskets. This creates problems for standard spacer bars which protrude into the sightline of the window.

Super Spacer® Heritage has been designed especially with an ultra slim sightline to meet the needs of the restoration, replication and refurbishment sectors.

edge gap between the window or door frame and the reveal - ensuring true energy rating performance and a long-life weathertight seal.

What I must point out is the importance of continuity of supply for companies choosing a spacer supplier too. Spacer bar is a fundamental component of the IGU so consistent and guaranteed supply has to be top of IGU manufacturers’ priorities. Our customers can rest assured that we have this covered as we have manufacturing facilities in both Germany and the US available to support us with stock should it be required.

There’s also a range of products that you launched last year as additional glazing products…

These products are designed to give installers a way to add value and differentiate themselves in a competitive market.

Some companies require specific spacers to tackle special applications also. Take for example heritage installations in traditional

TruFit is warm edge for windows and we believe the future for window fitting. It provides an effective thermal barrier at the

However, there can be a whole host of reasons why an IGU manufacturer favours one solution over another including the machinery they have, the requirements of their customers, cost, thermal efficiency, whether domestic or commercial work, and so on.

Super Spacer Dino May 2006 017.

www.glassnews.co.uk | March 2016

You’re referring to TruFit and TruShield.

These are important products for Edgetech as they widen our customer base from IGU manufacturers to fabricators and installers.

TruShield is a next generation glass protection system. TruShield reacts chemically with glass to form a highly effective, durable and versatile protective layer to any type of glass – in any type of environment.

Do these additional products divert you from your main business of spacer bar manufacture?

Not at all. It doesn’t dilute our effort or offering in anyway. As I’ve already mentioned, it expands our customer base.

Our customers are our main priority and we understand their supply needs and work very closely with them. Will we look to widen our product range further? The answer has to be yes although our priority will always be spacer bar.

And are spacer bar sales destined to increase?

Although the numbers of IGU manufacturers in the UK are down to around 800, we are looking for additional premises – perhaps that answers the question?

READER ENQUIRY No: 0316/0140

Super Spacer takes the window industry by storm.

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COLOUR

CASE STUDY

Colour leader Deceuninck re-opens warehouse to deliver service promise

ACCURATE MEASURES FOR AN

Deceuninck has reopened its purpose-built 140,000 ft2 ‘Beaversbrook’ warehouse, a short distance from the company’s factory in Calne, Wiltshire.

“The warehouse is vast,” says Managing Director Roy Frost. “But we need the space.

It’s already nearly full of stock so we can make good our customer promise. Customers can order doors and windows in any of 26 colours and white for their next delivery. You can only do that if you keep over 2,500 stock-keepingunits in stock.”

Using Deceuninck Online, customers can look into the warehouse anytime 24/7 and put their name on the stock they want for their next delivery. “That gives them the confidence to offer installer customers colour on their usual ‘white’ lead time” continues Roy. “With our best-in-class new sliding patio, Slider24, for example, there’s no waiting. It arrives in any of 26 colours with matching cills, trims and ancillaries at the same time as the homeowner’s new windows. No wonder they sell more!

“Until they see it, people don’t appreciate how much stock you have to carry to supply 26 colours in a wide range of windows and

Deceuninck re-opens warehouse to deliver service promise.

door profiles with all the ancillaries, cills and trims to go with them. Our competitors think we’re crazy to keep that much in stock, but Deceuninck fabricators and installers love it because it means they can sell colour as easily as white in a wide range of windows and doors to help their customers grow and win new business. We make a big promise so we and our customers stay No.1 for colour.”

The warehouse will free up the space to grow in Deceuninck’s factory.

For more information on Deceuninck’s market leading colour promise, call Sales Director Rob McGlennon on 07818 383385.

Follow @DeceuninckUK. READER ENQUIRY No: 0316/0141

CHOOSE FREFOAM FOR EVEN MORE COLOUR CHOICE Freefoam, a leading manufacturer of a wide range of innovative products for the building industry in UK, Ireland and Mainland Europe, announce the addition of even more products to its already extensive colour range of fascia and soffit. All colours are now available in an 18mm thick Square Leg Fascia in 150mm and 250mm wide boards and also a 10mm thick General Purpose Soffit Board in 175mm and 225mm wide boards. With the increasing popularity of Grey window frames and guttering Freefoam has also introduced the 250 and 350mm General Purpose Board in three shades of grey, Storm Grey, Dark Grey and Anthracite Grey.

In the last few years the UK has started to see a significant shift in commercial specifications from white roofline to colour. In Continental Europe most windows are coloured and in Ireland it’s about fifty percent. Whilst in the UK colour has doubled in the last fifteen years to 20% this trend is only predicted to increase.

Freefoam is the colour specialist. Recognising the growing importance of colour for architects, specifiers, and house developers Freefoam seized the opportunity 15 years ago and generated its patented ColormaxTM technology using an advanced masterbatching process with a blend of natural PVC and pigments to simultaneously co-extrude PVC building products. Freefoam offer a wide range of ten colours with built in colourfastness, colour variety, and reliable colour matching all with a ten year guarantee.

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EXPANDING COMPANY

Intastop Ltd has recently invested £80K in new equipment from elumatec, the leading premium supplier of profile machining. Intastop is an innovative company and lead the way in the specialist fields of anti-ligature products and door and wall protection.

This pedigree, combined with the company’s commitment to new product development and leading edge innovation, ensures Intastop remains a leading manufacturer and supplier to the healthcare, public and leisure build markets.

“For over twenty years we have built up a considerable body of knowledge in supplying cost-effective protection solutions to

All new products are available straight from stock with no lead time, and are available with matching trims and fixing accessories.

Coupled with a marketing leading ten year guarantee the Freefoam colour range is an attractive proposition and a natural alternative to white for all house builders and specifiers.

Colin St John, UK General Manager, summarised “Our view is that colour is here to stay. As specialist colour roofline manufactures we have the expertise and capability to structure our production process to meet the changing demands of todays housebuilder and specifier. The introduction of an even wider range of colour fascia and soffit products underlines our long term commitment to providing customers with a marketing leading range to support this growing market.”

hospitals, schools, supermarkets and airports” said Shaun Howard, Intastop Operations Director.

“Intastop products need precise dimensions; there is no tolerance for deviation in the measurements. We needed new machinery to speed up production but with no compromise on accuracy. This lead us to the elumatec machine show in Milton Keynes.”

Intastop viewed a demonstration of SBZ122/64 and were very impressed by its precision profiling. This machining centre has a power torque spindle which can machine thick-walled profiles and lengths up to 7.05m. Automatic clamp positioning means time is saved when profile lengths have to be changed.

Elumatec’s technical sales manager Andrew Robson said “ It is always rewarding to work with companies like Intastop that research leading edge equipment and technology.

We look forward to continuing to support Intastop in its exciting future.”

READER ENQUIRY No: 0316/0143

Installers | Fabricators | Glass People | Also stocked in Trade Counters

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www.freefoam.com READER ENQUIRY No: 0316/0142

March 2016 | www.glassnews.co.uk

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TRADE COUNTER NEWS

The UK’s Leading Glass & Glazing Newspaper

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National Plastics’ internal decorative cladding range is one of the most comprehensive you can find National Plastics, the UK’s largest independent trade counter network, stocks one of the industry’s biggest range of internal decorative cladding panels, helping tradespeople and DIYers alike to take advantage of the benefits they offer.

Geoff Foster, Managing Director of National Plastics, comments, “More and more people are waking up to the possibilities that decorative wall and ceiling cladding represents. Our range has grown steadily year on year and because of the size of the range we now offer, we have something to suit everyone, making us a one stop shop for decorative cladding.”

National Plastics’ decorative cladding range includes products from France, Belgium and China and features a range of four different widths from 250mm up to 1m as well as 5mm, 8mm and 10mm thicknesses. The ranges include Dumaplast, with a unique locking system, Freefoam’s Geopanel, Consortias as well as Swish Marbex Panel.

Designs include marble, sparkle and mosaic as well as stone and the latest tile effects. The offering is completed with a comprehensive range of finishing touches, trims and adhesives.

The extent of the range of decorative cladding perfectly demonstrates National Plastics’ ethos of making tradespeople’s lives as easy as possible by being a one stop shop. It’s an approach that has seen it become one of the biggest success stories of recent years.

To continue to build on its success, the company has plans to take its number of depots to 50 by the end of 2017 and is launching a campaign to help it choose the locations most in need of the advantages the network offers. Called We Want Better, the campaign offers people the opportunity to win £5,000 of free stock in return for logging on to www.wewantbetter.co.uk to let National Plastics know where they want a depot.

So if you want to find out more about what decorative cladding has to offer or be able to access the industry’s biggest range of building plastics, head on down to your nearest National Plastics depot. And if you don’t have one near you, you now know how you can change that!

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READER ENQUIRY No: 0316/0146

March 2016 | www.glassnews.co.uk

TRADE COUNTER NEWS

The UK’s Leading Glass & Glazing Newspaper

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FENSTERBAU PREVIEW

The UK’s Leading Glass & Glazing Newspaper

PROFINE HEADLINES FENSTERBAU FRONTALE 2016

NOW BOARDING

– THE REHAU STAND AT FENSTERBAU Anyone who is in any doubt about REHAU’s status as a truly global supplier might want to visit the company’s stand at the upcoming Fensterbau and see the huge range of window and door systems it produces for individual markets around the world.

On a travel themed stand where visitors will be invited to board for an ‘All Inclusive’ trip, REHAU is showing windows and doors from right across Europe and from Asia, Russia and the USA. The emphasis will be on the fact that REHAU has everything a customer in any region could wish for - including a full package of outstanding service and support tools.

The hugely popular REHAU Heritage vertical slider is flying the flag for the UK market, and there are lots of less familiar designs on show representing other countries and

regions. These will include: the BLOX system from the Netherlands which replicates timber, NEFERIA from France extruded using REHAU’s RAU-FIPRO fibre composite material, SYNEGO from Germany, Premium Plus from Asia in a metallic effect finish, and the brand new ÄSPEKT from the US which is designed as a direct competitor to aluminium.

profine Group will again be the largest exhibitor at Fensterbau Frontale 2016 in Nuremberg, the pan European trade exhibition for the windows, doors and facades market. They will also be looking to entertain over 4,000 business partners from all over the world at its exhibition stand in Hall 7, with over 100,000 visitors expected to the exhibition in total.

The group will be looking to present several new product developments at the exhibition, highlighting its global reputation as a true pioneer and innovator in PVCu window and door systems. The common theme running across the stand will be the profine platform strategy of new 88mm premium systems and the further developed 76mm systems.

The new 88mm premium system offers Passivhaus standards of energy efficiency as standard, consisting of a high-insulation seven-chamber design, offering a frame

Gareth Jones, REHAU’s Marketing and Technical Director said: “Our stand at Fensterbau will take visitors right around the world of REHAU. It will showcase our ability to create bespoke solutions for every market and, like the best ‘all inclusive’ trips, will hopefully give visitors everything they could wish for in a great value package.”

U-value of 0.95 w/m2K as standard. These thermal insulation values can be raised even higher with additional insulators or prefoamed proEnergyTec profiles.

With the new platform of 76mm, profine is also introducing the new lift and slide PremiDoor 76, which boasts a 5 chambered design and an installation depth of just 179mm, boasting a typical Uf-value of 1.4 W/m2K. A high passage of light is ensured by the slender sight lines – 65 mm at the frame, 100 mm at the sash, and 103 mm at the centre. There are also aluminium-design upgrade technologies and a ‘lux design’ sash with its particularly slender sight line of 40mm as part of the system.

Stefan Seidel, managing director of profine UK concluded: ‘With over €1.4million invested at the show it will be an event to remember and one in which we will demonstrate our global capabilities and innovations. As our home market increasingly looks towards Europe for product inspiration, we look forward to welcoming visitors to our incredible stand.’

For information on Kömmerling, call 01543 444900, e-mail enquiries@profine-group.com, log on to www.kommerling.co.uk or follow them on Twitter @kommerling_uk. Also visit them at Fensterbau/Frontale 2016 in Nuremburg 16-19th March 2016.

www.rehau.co.uk READER ENQUIRY No: 0316/0150

READER ENQUIRY No: 0316/0151

SWISSPACER launches innovative new product at Fensterbau Leading warm edge spacer bar manufacturer SWISSPACER is launching SWISSPACER Air, a new innovative device that regulates the air pressure in sealed units and prevents sealed unit breakdowns caused by changes in altitude. Air fits unobtrusively into the spacer bar and sealant and relieves build ups in air pressure inside the unit that causes unit failure. It will be displayed on SWISSPACER’s stand at the Fensterbau Frontale trade show in Nürnberg on 16-19 March.

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SWISSPACER Air is an innovative valve that sits in the spacer bar. It equalises air pressure differences between the insulating glass unit and surrounding atmosphere. It is ideal for sealed unit makers in low lying areas who make units that will be installed in variable climatic conditions or mountainous regions.

Until now, window fabricators have had to carefully consider the difference in air pressure between the production site and point of installation. If the windows are to be installed at high altitude the performance of the glass unit can suffer because expanding air inside the unit puts pressure on the panes of glass. That can damage the seal which allows moisture in.

SWISSPACER Air resolves this problem completely. Invisibly integrated into the secondary sealant, SWISSPACER Air is a discreet component that helps to regulate the air pressure between the panes of glass as it changes with altitude. Another key benefit is that SWISSPACER Air can be retrofitted to previously installed windows with SWISSPACER warm edge spacer bars to ensure long-term performance of the unit.

SWISSPACER Air is launched at Fensterbau.

Head of Sales & Marketing UK & Ireland, John Cooper comments: “SWISSPACER Air is a unique innovation and the perfect solution for mountainous countries such as Austria, Switzerland, France or Italy. Further tests will confirm its suitability for the UK market too. We will show it at the FIT Show in April on Stand 324, so come and see!”

SWISSPACER’s leading 32mm wide spacer bar and extensive colour options will also feature at Fensterbau. Its one head Roweldo

welding machine will be in operation, and there will be demonstrations of Caluwin – SWISSPACER’s energy saving tool that now also calculates efficiency classes for Passivhaus windows.

Visit SWISSPACER at Fensterbau Frontale in Hall 7A, Stand 316. Follow @Ultimate_Spacer or email marketing@swisspacer.com for more information.

READER ENQUIRY No: 0316/0152

March 2016 | www.glassnews.co.uk

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Mike Morgan, IT Manager - Pearl Window Systems Ltd I was born and raised in Radcliffe, Manchester not quite paradise but close enough!

It’s all about you Your education and the subject or activity in which you excelled…

I attended both high school and college in which my favourite subject was computer studies, I decided not to go to university due to being a more hands on person and took my first job as a computer engineer in 1996. My education is always continuing though, learning and coping with new challenges that come my way all the time.

Your favourite sports or interests…

Technology is what interests me the most I am a bit of a self confessed geek, I also follow formula one, the two are so similar the way the technology combines with engineering to produce such a fast precise machine is incredible.

Your biggest regret in life…

I was brought up to go through life without any regrets, every step of my life has led me to where I am now with my career, family and health and you can’t ask for more than that.

Someone or something that inspires you…

To quote a cliché it would have to be my family their the reason we go to work!, but my dad has probably been the main reason I do what I do today, my dad was an engineer as well and was always doing DIY whether it was cars, bikes or houses.

I had mastered most tools before I left high school, I knew I liked fixing things and was good at computers the advice my dad gave me was to get into computers to get into computers everything will be controlled by computers!

The temptation you can’t resist…

Mr Kipling’s cakes, “well he does make exceedingly good cakes.”

your career When and how you joined this industry…

I joined the window industry in 2007, having been working for pearl on and off through my previous employer and looking for a new challenge, Jeff had just introduced business micros evolution into the business and was looking to take pearl Windows to the next level as an independent market leader and wanted someone with computer and engineering experience it seemed the perfect match and I haven’t looked back since.

The job you do in 25 words…

My job is to look after the machines and the computer systems making sure they are at optimal performance to ensure our product makes delivery.

Your greatest achievement…

I’d like to think taking over Maintenance when I did with Pearl windows and going from 2000 frames to well over 3000 frames per week, overseeing the introduction of all new machinery and being involved with all the planning from the early stages to completion and being able to see the fruits of the labour gives you a real sense of achievement.

The mistake you’d like to correct…

At work can’t say I have made too many mistakes but you learn by these, but getting my wife’s name wrong during our wedding, that’s a different kettle of fish. When getting married apparently I’d not had enough Dutch courage and was that nervous I called her Elaine!! Luckily it was her middle name but it’s on the DVD as well as a constant reminder.

and your future What you would like to do if you weren’t in the industry…

If I was not in the industry I would love to be involved with restoring classic cars they just don’t make them like they used too.

A particular ambition….

Is to keep pearl windows at the forefront of the industry by combining the latest technology with the latest business techniques such as lean manufacturing, inspired by the garages in formula one and the traceability of Tesco’s that’s the main goal for me.

The way you want to be remembered…

An honest, genuine family man who works hard and plays harder who is not afraid to let his hair down (what I have left anyway).

The talent you would like to enhance…

I’d like to push on with the lean manufacturing now we have the machines and the people and with our expertise and a tweaking of our systems we are able to obtain a high frames per man. We are now pushing that ceiling all the time just by constantly thinking outside the box and streamlining the production process which is interesting and rewarding.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. www.glassnews.co.uk | March 2016

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CAREERS

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CAREERS RECRUITMENT & TRAINING

See more positions online at: www.glassnews.co.uk

Helping you find & place positions.

If you are looking to recruit, contact us today for prices!

Email: christina@glassnews.co.uk or Tel: 07805 051322 NEW APPOINTMENT

NEW APPOINTMENT

Carl F Groupco

Epwin CONTINUES TO BUILD, APPOINTS ROBERT HARTILL AS BUSINESS IMPROVEMENT DIRECTOR

Recruits for the Regions

Epwin Group is proud to announce that ex-Mul-T-Lock Managing Director Robert Hartill has joined the company as Business Improvement Director.

Robert said. “The wealth of experience already within the group, alongside some of the new appointments, is creating a formidable team.

Robert has 26 years’ experience in the security sector, having previously worked for Chubb Security, Hoppe and Grouphomesafe, the last of which he spent six years at Director level.

“The investment in new products and production facilities will help us improve our customers’ experience, and my efforts will be focused on supporting the sales team, making us easier to do business with, and bringing more cohesion across the brands and functions.

Carl F Groupco has strengthened its national representation with the appointment of three new Regional Sales Managers. The new recruits, Andrew Ashton, Dean Bell and Mark Flight all have strong window industry credentials and excellent sales capabilities. Responsible for the North East for Carl F Groupco, Andrew Ashton’s extensive sales management experience includes work for leading window and conservatory organisations.

This is backed by practical capabilities including manufacturing, surveying and installing PVCu windows, doors and conservatories.

New Regional Sales Managers appointed by Carl F Groupco – from left to right: Andy Ashton, Dean Bell and Mark Flight.

Dean Bell is Regional Sales Manager for the North West. He moves from a Trade Contract Sales Management position where he had overall responsibility for house builder and developer accounts across a range of window and door products. Again offering practical skills, Dean’s early employment history included work as a window fabricator.

the building trade, including PVCu installations.

The latest recruits to the hardware distribution company combine experience, service skills, product knowledge and a can do attitude that focusses on high level customer support and endorses Carl F Groupco’s established brand values.

“Robert’s experience and success in the security sector is practically unmatched,” she said. “Many people understand the link between customer satisfaction and improved sales, but very few have the confidence and tenacity to make valuable improvements to a company’s culture.”

Tel: 01733 393330 - www.carlfgroupco.co.uk

www.epwin.co.uk

Mark Flight heads sales for the South East. He has wide ranging sales expertise as a result of running his own business and thirty years’ experience in

Robert’s appointment at Epwin is part of Managing Director Clare O’Hara’s wider strategy of maintaining the company’s position as leader in the industry; Robert’s focus will be very much on the customers and their experience of dealing with the company.

“This is an exciting time to be joining Epwin,”

“For over 20 years I have worked with Epwin as a supplier and always admired the business and the professionalism and ethos of their people, and from those I’ve already spoken to, it’s a great place to work.”

Clare explained that Robert’s appointment was a major coup for Epwin.

READER ENQUIRY No: 0316/0153

READER ENQUIRY No: 0316/0154

Phoenix Doors appoints Dave to

‘open doors’ in the North Dave Costello has joined Phoenix Doors, part of the MASCO UK Window Group Ltd, as North East and Scotland Business Development Manager to focus on growing sales of the company’s GRP composite door and PVC door panel ranges in the north and beyond.

Commenting on his new role, Dave, who has nearly 30 years’ fenestration industry experience, says: “Phoenix Doors has a built up a solid reputation within the industry and

90

the very positive reactions from prospects have been encouraging. The company’s standout features of great customer support, allied with a broad range and excellent product quality, is attracting a lot of interest.”

Haydon Statham, Phoenix Doors’ Sales Director, adds: “Dave’s knowledge, plus his many industry contacts, is already opening up new doors for us, so to speak! With regular deliveries being scheduled to the north, customers can be assured of being

able to offer their customers one of the industry’s widest ranges of doors for the retail replacement market, all backed with our attention to customer service.”

For more information, please call Phoenix Doors on 01487 740469, email info@ phoenixdoorpanels.co.uk or visit the website at www.phoenixdoorpanels.co.uk.

READER ENQUIRY No: 0316/0155

March 2016 | www.glassnews.co.uk

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENT

BUSINESS MICROS ALUMINIUM EXPANDS PROGRAMMING TEAM Piotr Polczynski is the newest team member at Business Micros Aluminium, joining the software specialist as a database programmer in its LogiKal software system.

Piotr is working alongside Piotr Ostrowski and Wojciech Lisowiec maintaining and programming systems companies’ databases within LogiKal and managing the addition of new products onto the software.

The programming team at Business Micros Aluminium is expanding as the company continues to increase the number of databases which are available within LogiKal from all of the UK’s leading systems companies.

Having just recorded its best ever year in terms of sales, the company is committed to investing in the resources it needs to continually improve the service to customers. As well as Piotr Polynski, Business Micros Aluminium also recently recruited Perry Mace to its customer support/installations team and is currently recruiting a further new support technician.

Tel: 01684 851230 www.bmaluminium.co.uk

NEW APPOINTMENT

NEW APPOINTMENT

Technology investment spearheads further growth at Insight Data Insight Data, the leading supplier of marketing data and CRM software, has announced further investment in its software division, including the expansion of its in-house development team.

Alec Hancock has now been appointed as lead developer, working on a number of innovative new software applications to help clients drive sales and marketing.

Alec has a 1st class honours degree in web technologies and design, and won ‘Best Project of the Year’ at the University of the West of England (UWE).

Sean Payne, head of technology at Insight Data commented; “Salestracker now has over 700 users with more clients realising the benefits of the system every week. We’ve been working on several exciting software projects all designed to help busy sales and marketing people generate more leads, convert more customers and build stronger customer relations.”

Insight Data launched the world’s first ‘live CRM’ system, Salestracker, back in 2008,

Paul Armstrong helps The VEKA UK Group continue in

the right direction

enabling companies to access real-time prospect data and in-depth information on fabricators, installers, building companies and architects. Since then Salestracker has evolved into a major sales and marketing platform with all-new versions launched every two or three years to keep ahead of technology and marketing changes.

The company launched a world-class smartphone version of Salestracker last year, which allows busy sales and marketing people to access the Insight database on their mobile phone in real-time. It even provides financial information, Google maps integration and incorporates a game-changing feature that instantly lists potential customers and sales leads within close proximity to the current location.

For more information, visit www.insightdata.co.uk or call 01934 808293.

READER ENQUIRY No: 0316/0157

NEW APPOINTMENT

EMMEGI (UK) EXPANDS TEAM IN IRELAND Emmegi (UK) is putting further investment into the Irish market with the appointment of a new engineer to look after customers in the North.

Paul Adams has joined the aluminium machinery specialist as a Field Service Engineer based in Belfast.

He will work alongside recently appointed National

Sales Manager for Ireland Jim O’Connell and Senior Engineer Lucasz Szulc.

Paul brings with him considerable experience in machine service and maintenance, having previously worked for Caterpillar in Belfast.

Emmegi (UK) has been quick to recognise the potential of the economic recovery in Ireland and now has a dedicated team in place to take care of the entire machine buying, installation and servicing process across the whole of the country.

Tel: 02476 676192 www.emmegi.com

READER ENQUIRY No: 0316/0156

www.glassnews.co.uk | March 2016

READER ENQUIRY No: 0316/0158

The VEKA UK Group’s Paul Armstrong is delighted to have officially joined the Board of Directors. Operations Director Paul has worked for The VEKA UK Group since July 2013 after spending 15 years working in the Aerospace industry.

Paul said: “I’m extremely proud to officially be a Director at The VEKA UK Group. This is a company I believe wholeheartedly in, and I’m thrilled to have my name up there with the rest of the Board of Directors. I’ve overseen a number of really quite significant developments in the relatively short time I’ve been here at The VEKA UK Group.

“2013 saw the Variations colour policy introduced, and this offering removed setup costs and minimum order quantities for specials. As a result, we saw a huge growth in demand for our laminated product. My focus was then to ensure that we could cope with this demand going forward, and so we developed a plan, invested in new equipment, refurbished existing equipment and increased our headcount to make lamination a 24/5 operation able to respond to customer needs. In 2014, we produced over 10 million metres of laminated product!

“Business growth was experienced across all areas in 2014 and my job was to ensure that VEKA was prepared for this. A new toolroom facility, the mixing plant, a state-of-the-art extrusion facility, along with a dedicated and skilled workforce put The VEKA UK Group in a strong position to meet all of the increased demands we faced, in what was a record year for us.

“Our continuous improvement journey was boosted in 2015 with the recruitment of a Continuous Improvement Manager to ensure that we remain a the forefront of best practice within our operation here at VEKA. In the last year, i-2-i training has become a big part of our development. Its worth lies in ensuring that every member of the workforce is listened to, valued and feels that they are able to contribute to business improvement.”

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY No: 0316/0159

91

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENT

Dekko appoint new

NEW APPOINTMENT

NEW APPOINTMENT

Debar announce

the appointment of

Kenneth

internal sales manager Dekko Window Systems, the Lancashire based trade fabricator, has appointed Lee Reynolds as internal sales manager as part of a strategic growth strategy.

Lee, who joined Dekko in April in another role, brings a wealth of all-round industry knowledge to the position.

“Lee seriously impressed me during his first few months at Dekko and we quickly decided he would be the perfect man to head up internal sales” said Dekko sales director Kurt Greatrex.

“Lee previously worked at an installation and a fabrication business, and that’s enabled him to gain a really deep understanding of the needs and priorities of installers, plus an encyclopaedic knowledge of the products we offer. I’m delighted Lee has taken us up on the offer and I wish him all the best in his new role.”

Lee commented: “I’m delighted to step up my involvement with such a cutting-edge fabricator. In recent years Dekko has surged forward with massive

Operations

Director

New senior appointments further strengthen Winkhaus’ growing team Leading hardware supplier, Winkhaus UK, has recently made some well-planned key personnel appointments.

Lee Reynolds, Internal Sales Manager.

growth, moving into a 50,000 square foot new factory, and launching innovative new products. Our high-end product portfolio means we’re perfectly positioned to take advantage of the market’s continuing appetite for premium windows and doors, and anticipate sustained growth in the years ahead.”

brand new product range, which will utilise both the new factory and our new machinery. Keep your eyes peeled for more information later in the year!”

Established in 2008, Dekko Window Systems is one of the North West’s most respected manufacturers of Residence 9, the luxury ninechambered window system from Eclectic Systems, as well as Deceuninck and Kommerling uPVC windows and Solidor composite doors. With trade counters in Ashton-under-Lyne, Flint, and Swindon, Dekko are able to reliably supply installers UK-wide.

2015 saw Dekko invest significantly in increasing production, purchasing a state-of-the-art SL4FF Quad Welder from Italian firm Graf Synergy, alongside establishing its new manufacturing facility in Ashton-under-Lyne. Now, in 2016, the fabricator intends to make full use of its expanded capacity.

For more information contact Dekko on 01614060055 or visit www.dekkowindows.com.

Kurt continued: "The biggest event on our calendar for 2016 is the launch of another

READER ENQUIRY No: 0316/0160

Sales / Marketing Manager Due to the forthcoming retirement of one of the Partners, a rare opportunity has arisen to join a well-established manufacturer and installer of windows, doors and conservatories.

Based in Wisbech, Cambridgeshire, you will be responsible for all Sales and Marketing activities, managing a small sales team and overseeing all general office routines. In addition you will be encouraged to develop the company’s existing local trade contacts.

You will have previous selling experience within the industry and be able to demonstrate the ability to manage a small team of sales and administration staff.

You will also have the flair and ambition to drive the company forward, developing new opportunities in evolving markets.

Remuneration will be commensurate with experience and a company vehicle could be available following a successful trial period.

www.super-seal.co.uk

Applications by post or email to: Graham James Post: Super Seal, 222 Lynn Road Wisbech Cambs PE13 3EE Email: graham@super-seal.co.uk

92

Gray as

0316/0161

The company’s German Board has appointed Justin Harris as Managing Director, following the upcoming retirement of long-serving incumbent James Hurst, whilst Anita Brinkworth has been appointed as Financial Director.

Anita is in her twentieth year at Winkhaus and brings a wealth of financial experience, having worked in all areas of accountancy for the company, most recently as overall Financial Controller. “I am very happy to take up this role and look forward to ensuring that our financial practices continue to compliment the needs of our growing business,” comments Anita.

Having spent 18 years at Winkhaus, Justin took over as Commercial Director in 2013, and has shaped a sales strategy that has seen the company grow by 34% in that time. His thorough strategic knowledge of the business and market will ensure continuity and further strengthen the company’s position as a market leader and innovator of hardware solutions.

“I’m looking forward to leading Winkhaus through the next stage of development,” said Justin.

“Over the past 20 years, James has implemented great structures and systems and has left us fantastic foundations to further build on. I want us to continue the tradition of stability,

constant improvement, and product innovation that make Winkhaus so unique.

That means continuing to deliver great customer service, diversify our product portfolio, while at the same time promoting our already hugely successful solutions like the AV2 Family, and our recently launched FireFrame – the fire door solution that’s helping our clients achieve compliance with all the new regulations.”

Justin has brought about other changes within Winkhaus’ senior management. Mike Rushen has become National Sales Manager, after eleven years with the company, first as a Project Manager, and more recently as Commercial Manager. One of Mike’s first tasks in his new role is to recruit two new regional Project Managers for the South-East, and the NorthEast regions. Mike will also be responsible for managing the sales team.

David Joseph, an experienced Project Manager since 2000, and member of both the Master Locksmiths Association and the Guild of Architectural Ironmongers, has also been promoted to Architectural Contracts Manager and will continue to develop Winkhaus’ growing reputation in the Architectural and Veneered Timber Fire Door Market.

“I feel very happy, and privileged, to have such an experienced team around me,” Justin continued.

Tel: 01536 316091 READER ENQUIRY No: 0316/0162

Debar is pleased to announce the addition of Kenneth Gray to its Operations team.

Kenneth brings over 20 years of industry experience to Debar and a strong background in Fabrication aero-space engineering by trade.

As the Operations Director, Kenneth will be responsible for looking after all the operations and manufacturing, health and safety and getting the ISO 9001 accreditation in International Standards for Debar.

“As Debar continues to grow, we are excited to have Kenneth join our team, helping us build business relationships and drive improvements within the areas we operate. His positive attitude, knowledge, and professionalism will represent Debar well”, states Debar Managing Director, Graham Fawthrop.

Kenneth commented: “Debar has got a lot of potential and it’s growing very quickly. I want my skills to be able to support and sustain the company’s growth.” www.bifold-hardware.com

READER ENQUIRY No: 0316/0163

March 2016 | www.glassnews.co.uk

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March 2016 | www.glassnews.co.uk

ALUMINIUM

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Increased domestic demand sees record year for specialist aluminium fabricator CDW Systems is celebrating a record 2015, with demand for its aluminium windows and doors from homeowners helping to spark a significant increase in sales. In the twelve months from January 2014 to January 2015, CDW’s turnover increased by 20%, compared to same period the previous year.

One of the reasons CDW achieved a record year of trading was the acquisition of a high number of new customers; coupled with an increasing order book for its existing clients.

Management information at the Gloucester based fabricator also shows that more aluminium windows and doors are being specified for domestic refurbishment and renovation projects; as well as commercial applications.

Allan Little, Production Director at CDW Systems, comments: “Homeowner demand for aluminium windows and doors shows no sign of slowing down. As a material it is now on a par with PVCu when it comes to energy efficiency; and its endearing qualities such as slim sightlines and good looks remain.

Going forward this demand will only rise, as homeowner tastes become more discerning.

“We’re also seeing a trend of replacement windows installed in the 1980s being replaced again – this time with aluminium as the material of choice. It’s happening and our customers are amongst the beneficiaries.”

Even though aluminium is proving increasingly popular in the domestic market, CDW’s managing director Jerry Webb has been vocal about the sector’s need to deliver

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He says: “Aluminium has always been the material of choice for the commercial market but until recently was rarely used in the domestic market, and is almost non-existent in the highly competitive new build sector.

“There are still plenty of opportunities out there for aluminium and we will continue to champion its use and support our customers in taking advantage of lucrative new markets.”

Do you want to build your business, grow sales & dominate your market?

CDW Systems has been at the forefront of the aluminium market for over 20 years, and works with some of the leading aluminium systems companies to research, design and bring a new product to market every year.

CDW manufactures a range of products including windows, doors, conservatory roofs, curtain walling and shop fronts and supplies these for domestic and commercial projects across the UK. READER ENQUIRY No: 0316/0165

Senior launches new Aluminium

Series 2 window system

Ideally suited for a variety of applications, the innovate construction of Senior’s new Aluminium Series 2 system allows it to

For more information about Senior, visit www.seniorarchitectural.co.uk.

READER ENQUIRY No: 0316/0166

www.glassnews.co.uk | March 2016

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The Aluminium Series 2 windows have also been designed to perfectly complement Senior’s popular Hybrid Series 2 timber composite windows, which features aluminium externally and engineered timber internally. By boasting identical external sight lines and appearance, both windows systems can be specified on the same project without compromising on achieving a uniform design.

Build on different – Call Purplex on 01934 808 132

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Long-term maintenance programmes can also benefit from the use of the new system as the units can be easily replaced without the need to remove the vents. Similarly, if the internal beads become damaged or need replacing in the future, they can be accessed without the need to remove the window.

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The new Aluminium Series 2 casement window has been developed to provide exceptional design flexibility. Featuring attractive slim sightlines due to the inline vent arrangement, the new system can accommodate a variety of glazing widths from 28mm to 44mm depending on weight. Designed to perform as good as it looks, the new Aluminium Series 2 system boasts impressive thermal credentials and has the potential to achieve U-values as low as 0.95 W/m2K when calculated as a CEN standard commercial window.

be supplied and installed unglazed for the glazing to be completed internally on site, unlike many alternative in line vent systems..

As the internal beads can also be fitted later on in the construction programme and glass deliveries can go directly to site, the risks associated with site damage, double handling and delivery weights are significantly reduced.

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March 2016 | www.glassnews.co.uk

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Targeted, low cost lead generation for installers from just £1 each GoSend.it is a revolutionary drop-card mailer service that makes it easy to promote your business to households around a selected address generating high-quality, high-converting sales leads, without the hassle.

Simply log-in, choose your design from a range of templates, edit and personalise, and we'll print and mail directly to the neighbours around your chosen address, using our consumer database of 29 million homes.

GoSend.it is a great lead generator that also promotes our brand. We use it on all our installations and it’s a great investment – a real winner for installers that want more leads”.

Lee Parrott – Managing Director, Reddish Joinery

www.gosend.it www.glassnews.co.uk | March 2016

Contact us today on 01934 428 778 or email enquiries@gosend.it to create your account or for more information 103

0316/0199

There’s a Trade Counter near you!

We know the trade

Windows Doors Conservatories Roofline Decorative Cladding (Tile Alternative)

You can visit anyone of our 31 depots and simply call in and pick up whatever you need, whether its windows, doors or conservatories (including fully fabricated conservatory roofs

by Ultraframe) as well as a full range of VEKA products.

Check out our vast range of cladding (a fantastic alternative to tiles, and easier on the pocket too) - in store today.

We also stock a huge range of roofline products - all ready to take away.

Plus, there is free delivery on all orders over £25 (in England and Wales).

Or why not just buy online? You can also pre-order your products and pick up next day!

We make it easy to get the job done!

Let National Plastics become your trade partner - today!

CALL OR GO ONLINE

TO FIND YOUR NEAREST DEPOT!

0800 011 3503

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