Glass News March 2017 by Christina Shaw

GGF WELCOMES NEW PRESIDENT IG Glass News February17 Earpiece AW.indd 1

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Following Nigel’s heartfelt thanks and praise of the GGF Members and staff for their support, Brian welcomed in new President, Alan Burgess who delivered an engaging inauguration speech that covered the challenges ahead and outlined his aspirations for the Federation. Continued on page 4....

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introduction, Brian thanked Nigel Rees former GGF Chief Executive for his 22 years of loyal service to the Federation. Nigel was then invited to say farewell to the GGF and the industry.

In front of over 80 invited guests made up of GGF Members, industry dignitaries and GGF employees, Brian Baker, GGF Chief Executive (Interim) hosted the presentations for the event, reflecting on his own Presidency (which ended in December 2016) and providing an update on the changes at the GGF in the last 12 months. Following his

"Following his introduction, Brian thanked Nigel Rees former GGF Chief Executive for his 22 years of loyal service to the Federation."

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FR E

The Glass and Glazing Federation (GGF) welcomed its new President, Alan Burgess, (Managing Director of Masterframe Windows) at the President’s Reception on 2 February at The Building Centre in London.

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MARCH 2017

The UK’s Leading Glass & Glazing Newspaper

MIXED MUSINGS AS WE APPROACH THE END OF THE FIRST QUARTER Here we are, hurtling towards the end of the first quarter of 2017 and it seems only yesterday that everyone was returning from the Christmas break. Even in the frozen north, well Yorkshire anyway, the trees are budding, daffodils are blooming, there’s blossom in the garden, and the avian population is showing signs of nesting and other amorous pursuits. Although just about every report I hear is of a good start to the year, the first quarter, as ever, is one when everyone just gets on with it and there is not much in the way of industry functions. However, from March onwards it’s another matter and suddenly we’re into exhibition season with Ecobuild at Excel, London, from 7 to 9 March; Materials 2017 at the ILEC Centre, Earls Court, London from 25 to 26 April and then on, of course, to FIT, now at the NEC at Birmingham from 23 to 25 May. The other upcoming event is PIGS at the Castlefield Rooms in Manchester. Although it will have come, and gone by the time printed copies of Glass News hits your desks, we shall look forward to bringing you a photographic round-up of the event in April’s edition of Glass News. One notable function this month was, of course, the inauguration of Alan Burgess as the 23rd President of the Glass and Glazing Federation. Alan is a man with over 45 years of experience in our industry and eminently qualified to take over the role of President. It’s a job that requires full time commitment and, as Alan said in his address, can only be undertaken if you have the backing and support of your staff. By that he meant those who work for him at Masterframe, the specialist in sash windows since 1984 when Alan pioneered a new direction for the design after helping create the UK’s first dedicated PVC-U box sash. I’m sure everyone wishes him well as GGF’s President and that Masterframe continues to thrive even though his hand is, temporarily, off the tiller. Charity events and fundraising of every sort is very much part of our industry and many worthy causes benefit from the generosity of the fenestration industry. This month I received an email regarding

www.glassnews.co.uk | March 2017

Reynaers’ UK Commercial Manager, Wayne Maycock. He has been at Reynaers for over 10 years and, back in 2009, was involved in a horrific accident involving a drunk driver in America, losing his leg as a result. With an NHS funded prosthetic leg and a wheelchair, Wayne is fairly mobile but life would be much easier and his stability transformed with a specialist prosthetic. These things don’t come cheaply and, although Reynaers has made a significant contribution to the fund, more is needed to raise the £50,000 required. We have been asked to raise the profile of Wayne’s case and Glass News is happy to do that and we hope to interview Wayne in the coming months about his recuperation from the accident and how the fundraising is going. More information about his fundraising efforts can be found here: https://www.justgiving.com/crowdfunding/ wayne-maycock While Mr Trump has encouraged everyone to buy from US manufacturers and suppliers it really makes you wonder why we don’t more of the ‘Buy British’ in our own country. I well remember the ‘I’m backing Britain’ campaign back in the late ‘60s and now we have Morrisons, the supermarket chain, proudly proclaiming that they will be sourcing more local produce and saying that we should buy seasonal products rather than rely on exotic fruit and vegetables imported from abroad. This is not new. Certainly, in my youth, everything was seasonal from asparagus in June to sprouts and Jerusalem artichokes in December and January. And should that not go for building materials and, indeed, fenestration products of all kinds? The Government’s white paper and declaration of ‘Broken Britain’ over the housing crisis makes some of the right noises although it fails to encourage the purchasing of UK goods, and from UK companies.

February 2017 crossword solution:

CONTENTS 4

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Leading VEKA trade fabricator Modplan has built a reputation for being a business committed to building long term partnerships and being at the forefront of product development. The strength of this partnership approach was once again demonstrated in their annual ‘open house’ event held at the company’s headquarters near Newport, Gwent.

Continued from page 1... On becoming the GGF’s 23rd President, Alan commented, “I am delighted to be appointed President of the GGF for 2017. With over 45 years’ experience in the industry, combined with many years on several boards and committees with the GGF Group, I know first-hand the kind of challenges involved. I am also aware of the substantial personal commitment required and I will ensure the good work of the current Board Members and former Presidents is continued and developed.” Brian Baker added “I am pleased Alan is now President. As the GGF Immediate Past President, I appreciate the commitment, time and complex work involved at the GGF. In my current role as interim Chief Executive, I am looking forward to working with Alan and lending advice or help when required. There are some interesting times ahead especially with our political campaigning, new corporate governance and infrastructure as well as our new overall strategic direction. I am confident the right people are now in place to fully deliver the best for our members.” Alan concluded, “It’s a great year to be GGF President as 2017 marks the GGF’s 40th anniversary. Today, I outlined some of the events and initiatives we have planned to celebrate this special year in the history of the GGF. We have 37 founder members who have been with the Federation continuously for 40 years and since 1977, the GGF has grown considerably. In recent years more companies have joined and discovered the many benefits of membership. I am now looking forward to helping the GGF and its Members regardless of company size and status – and I hope my personal attributes of fairness and due diligence, along with my independence of mind will help ensure that my tenure as President is one of continued success for GGF Members.”

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DW3’S NEW QUALITY MARK FOR INNOVATION, QUALITY & DESIGN DW3 Products Group has launched a new IQD Quality Mark to mark its brands’ commitment to innovation, quality and design. DW3 brands Solidor, Residor, Window Widgets, and Residence Collection will display the QualityMark on their marketing communications. IQD stands for innovation, quality, and design, the three values shared by all DW3 brands. DW3 has created its Quality Mark to underline the synergy in its brands, and to highlight their commitment to these qualities. The IQD Quality Mark looks like a hallmark that’s been used over the centuries to signify the quality and source of precious objects made from silver, gold and platinum. DW3 Products Group specialises in premium and super-premium quality products and are designed to be the best in the market. DW3 CEO Gareth Mobley says: “People know us for style, looks and choice, but DW3 makes the most secure composite door and the

“Every product in the group is designed to be the best and set industry benchmarks by which others are judged. They’re designed to be innovative, and are premium or superpremium quality. They’re simply the best! “Increasingly, fabricators and installers are partnering with more than one DW3 brand so they can offer their customers innovation, quality, and outstanding design,” adds Gareth. “When the complete suite of brands are used together on one project, the result is simply stunning. They’re transforming buildings around the country! DW3 fabricators and installers are gathering an enthusiastic and committed band of followers and advocates – from installers and homeowners to planners, private developers and architects. The Quality Mark means they can link brands in the group very easily. If it doesn’t have the Quality Mark, it isn’t DW3.”

The new FlushSash, mechanically jointed VS and VEKA M70 windows are the latest additions to Modplan’s comprehensive product portfolio. And with a brand new product being launched exclusively at FIT 2017 its customers will soon have even more to offer. But as visitors at the recent open day discovered, the products are only one part of a complete package designed to help installers to grow their businesses. Modplan manufactures and provides a comprehensive range of products that includes Matrix 58, Veka Matrix 70 and 70FS, Veka Vertical sliders, a dedicated painting facility, PVC-u patio and bifold doors, conservatories, the Vertex Open Canopy, the Vertex roof system for polycarbonate, glass or tile effect, Wendland roofing system and the newly added Ultrasky, Livin room and LEKA Warm Roof. For more information on any of the Modplan’s products and support, simply Ask the Man from Modplan. Tel: 01495 246844 - www.modplan.co.uk

For more about DW3 Products Group and its brands visit www.dw3group.co.uk, or follow @DW3Products on Twitter.

For further information go to: http://www.ggf.org.uk. READER ENQUIRY NO: 0317/0004

most secure GRP composite door in Solidor and Residor. It includes the transformative systems company in Residence Collection, and the most popular maker of ancillaries in the market, Window Widgets.

The ‘open house’ event was spread over five days in February and customers had an opportunity to see for themselves the latest new products and support the Modplan team can offer. Heidi Sachs, Modplan’s Managing Director, said, “This year’s ‘open house’ event has been a tremendous success. The informal ‘open days’ showcased a selection of our latest new products including the new FlushSash, the new mechanically jointed VS and the new VEKA M70 window system. The attendance was superb with over 60 customers taking time out to visit and demonstrates just how much the partnership approach we offer is appreciated.”

DW3 IQD Quality Mark

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March 2017 | www.glassnews.co.uk

“ CONSUMER LEADS ARE ON THE UP” CONSUMER SPEND IS ON THE UP, THE NUMBER OF CONSUMER LEADS WE ARE RECEIVING EACH WEEK IS ON THE UP – SO WHY NOT SIGN UP? Sign up to be a Truedor partner and get access to consumer leads in your area. Not bought a Truedor before? We offer a truly outstanding range of competitively priced doors designed specifically with the consumer in mind – visit www.truedor.co.uk for details.

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www.truedor.co.uk marketing@truedor.co.uk CALL US ON: 01633 486 887 0317/0007 IG Glass News February17 Ad AW.indd 1 www.glassnews.co.uk | March 2017

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STEDEK GROWS WITH NEW BUILD SUCCESS SUPER SPACER® RECEIVES AWARD

FROM THE PASSIVE HOUSE INSTITUTE

West Midlands based Swish fabricator Stedek has continued to make impressive gains in the new build housing market by supplying the windows and doors for an upmarket development of barn conversions and five bedroom, four bathroom luxury homes. Thoughtfully combined with a requisite mix of starter homes the development offers an excellent insight into Stedek’s breadth of product range as well as its versatility as a fabricator. The mixed development at Lower Lanes Meadow in Seisdon, South Staffordshire required an unusual mix of window and door sizes and styles, the windows manufactured using the Swish system which Stedek has been fabricating since 2014. Stedek supplied all of the windows and French doors in the Swish 247 system with 6.8 laminated and toughened glass units installed where appropriate. All other window frames were fitted with A rated glass units. Document Q-compliant residential doors were by Solidor. Lower Lanes Meadow is a milestone for Stedek as the company set out to broaden its customer base into sectors including prestige developments in which the company works closely with the housebuilder to develop specifications and styles. “This development was a wonderful opportunity for us as the nature of the properties demanded only the highest specification windows and doors, something that we thrive on,” explained Richard Hammond, Stedek’s sales director. “We have a deep understanding of window and door styles and performance and are able to advise the designers to ensure they and their clients get the very best for the homes. During building we produce the windows and doors to a tight schedule and install to the tightest schedules to secure the properties as they become ready.” “We have been thriving on the popularity of the Swish brand and have been growing

Dr.-Ing. Benjamin Krick, head of the Component Certification working group at the Passive House Institute in Darmstadt, presented the Passive House official component seal to Edgetech Europe GmbH for the flexible, foam-based Super Spacer® spacer systems at the BAU 2017 exhibition in Munich.

month on month, and year on year. Swish is an instantly recognisable name and that brand recognition has undoubtedly been a big plus for us, especially when we’ve been at the tender stage for new contracts. It’s really helped to open doors, so to speak. Plus, the support we receive from Swish has helped us to achieve the accreditations we need, including the CMS Gold Mark standard PAS24 2012. “We can manufacture, supply and install our windows, entrance and French doors dependent upon our customers’ requirements – we’re a one stop shop – so it’s this nono-nonsense and effective approach to the new build market that has also been a key driver behind our initial success,” continued Richard. “Builders love the simplicity of our approach, our honesty and integrity, plus the fact that we’re always there at the end of a phone. “Thanks to a positive start in the new build sector, that has seen us manufacture and supply products for developments with build values running well into millions of pounds, we have since grown in confidence and reputation and are securing further business as a result.” READER ENQUIRY NO: 0317/0008

Edgetech Europe Managing Director Joachim Stoss personally expressed his gratitude for the award. “As an independent authority, the Passive House Institute provides architects and planners with guidance on all questions relating to energy-efficient and sustainable construction. Therefore, we are very pleased to receive the component seal award following the successful Passive House certification of our Super Spacer warm edge spacers last January.” The Passive House Institute tests and certifies products in terms of their suitability for use in passive houses. At the moment more than 870 certified products are contained in the component database. In this process the Passive House Institute also makes the verified thermal characteristics visible, thus making it possible to predict the future energy performance of a building. All three certified Super Spacer® products exceed the required minimum levels of specific edge resistance for arctic climates and every climate zone lower. Super Spacer® Premium was classified in the highest efficiency class of phA+. “Components have to fulfil high requirements in terms of their energy efficiency before they may bear the Passive House certificate. Through this successful certification, the building client then can also rest assured that these products will significantly contribute towards energy savings, improved levels of comfort and, last but not least, climate protection,” said Krick.

Dr.-Ing. Benjamin Krick of the Passive House Institute, with Managing Director Joachim Stoss and authorised signatory Johannes von Wenserski of Edgetech Europe GmbH upon receiving the Component Award.

Edgetech has focused on energy efficiency for the past 28 years. Edgetech ranks among the pioneers in the warm edge technology field, and also for sustainable products in architecture. “When we were the first manufacturer in the world to launch flexible, foam-based spacer systems onto the market in 1989, the topic of energy efficiency was at best a marginal issue,” added Johannes von Wenserski, authorised signatory at Edgetech Europe GmbH in Heinsberg. “Now the company supplies approx. 300 million metres annually throughout the world to more than 90 countries, with different climatic zones ranging from Arctic to tropical climates.” Dr.-Ing. Benjamin Krick of the Passive House Institute, with Managing Director Joachim Stoss and authorised signatory Johannes von Wenserski of Edgetech Europe GmbH upon receiving the Component Award. Tel: 08700 566844 READER ENQUIRY NO: 0317/0009

LEADING ROOFLIGHT SPECIALIST BEGINS

BRIGHT PARTNERSHIP WITH PURPLEX

One of the UK’s leading rooflight manufacturers with a strong reputation across the glazing world for quality and innovation, has appointed Purplex as their PR agency.

presence in the retail sector with our stunning rooflights, selling to customers across the UK and internationally. However,

Leicester-based Roof Maker manufactures an extensive range of roof windows including flat, pitched, opening and lantern rooflights, and is a well-recognised brand in the retail sector.

We appointed Purplex because of their experience in this area, helping businesses within the fenestration industry expand and become a recognised name in the trade and commercial space.” “We are delighted to be working with Roof Maker,” commented Sam Cross, Account Director at Purplex. “They are the leading rooflight specialists in the fenestration industry with a strong global identity. Purplex will help to develop Roof Maker’s brand in the trade and commercial sectors, establishing connections with professionals within the industry, highlighting the commitment to quality and innovation which has given them such a strong position in the retail market.”

Roof Maker’s impressive reputation led to their acquisition by Next Wave Partners LLP in the latter stages of 2016. The new owners are looking to take the company to the next level, stepping up activity in every area – including their marketing by appointing Purplex to work alongside their digital and marketing team to develop and implement a multi-channel strategy. Paul Mildenstein, CEO of Roof Maker commented: “We have grown a strong

we are now looking to grow in the trade and commercial sector, building relationships with architects, specifiers and installers.

For more information call Purplex on 01934 808132 or visit www.purplexmarketing.com. Roof Maker Team

READER ENQUIRY NO: 0317/0010

March 2017 | www.glassnews.co.uk

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24/02/2017 15:30

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PREFIX DELIVER A CONTEMPORARY,

WARMROOF SOLUTION

The WARMroof product from Prefix Systems is already regarded as a market leader in terms of design, performance and configurability and the development of a contemporary lean-to version is adding further credibility to this supported claim. This new version of roof has been developed using a steel formed panel to provide the aesthetics of a zinc roof, making for a modern and contemporary appearance. The existing structural chassis of the Prefix WARMroof is used with the stylish steel roof, which boasts eight different finishes, inspired by urban living and nature, with capabilities of roofing pitches down to 5 degrees and carries BBA certification, with a life expectancy well in excess of 40 years. The innovative secret fix standing seam roof material delivers excellent aesthetics, performance and eco-credentials and is being increasingly specified on both new build residential and refurbishment projects. One of the most prominent WARMroof installations was carried out by longstanding customer, Artisan Conservatories & Windows in North Wales. In this case study, the lean-to was designed to replicate the pitch of the existing stone cottage with a grey WARMroof incorporating two Velux rooflights, while the windows, doors and guttering were specified in golden oak. The raked frame has also allowed for additional light and the vaulted ceiling has really helped create a true sense of space. This contemporary solution has been an impressive addition to the Prefix WARMroof

range with ease of installation from day 1, as Ian Gibson, managing director of Artisan commented: ‘This new WARMroof development has strong credentials and we already know that it is by far the best solid roof in the market. Having Prefix as a business partner, allows us to tap into a number of unique and exciting products, all backed by their considerable customer support.’ Chris Baron, co-director of Prefix Systems concluded: ‘WARMroof is the best performing solid roof in the market and the new contemporary lean to offering down to 5 degrees is another USP for our customers. Product innovation is now very much part of the Prefix DNA, along with exemplary levels of customer care.’ For further information, on Prefix Systems contact the head office on 01254 871800, visit www.prefixsystems.co.uk, e-mail enquiries@prefixsystems.co.uk or add to their considerable following on Twitter @ prefixsystems. READER ENQUIRY NO: 0317/0012

TRACEY ERVINE PROVIDES THE VERY BEST IN CUSTOMER CARE Victorian Sliders have promoted Tracey Ervine to fulfil a newly-created role of Customer Care Manager, based at the company’s manufacturing headquarters in Carmarthenshire, South Wales. Having studied extensively at Neath Port Talbot College and Swansea University and gained post-graduate qualifications at the University of South Wales, Tracey’s work experience as a former Assistant Tutor at Swansea University and a Project Assistant at local South Wales charity community resource centre Canolfan Maerdy has wellprepared her for this dynamic new hands-on role at Victorian Sliders.

“I have been delighted with Tracey’s excellent work as my Sales Support specialist over recent months,” comments Mark Richmond, Sales Director at Victorian Sliders, “and she has more than proven her professionalism with a tireless and valuable contribution to the success of our growing sales team.” “Tracey is the ideal choice for our new role of Customer Care Manager”, continues Mark. “She is unfailingly polite and courteous and her calm, unflappable manner means she can quickly ascertain what support needs our customers may require and react accordingly. As a local person living in a village close to our ECOSlide sash window production office in Capel Hendre, Tracey is very well-connected with all our hard-working office staff members and this certainly helps internal communications to get things sorted in double-quick time.” Tracey Ervine, Customer Care Manager, can be contacted from 8.30am to 5.00pm simply by phoning the Victorian Sliders reception desk on 01269 846200 and asking for her by name. READER ENQUIRY NO: 0317/0013

MRA TAKES TOP SPOT IN CMA AGENCY LEAGUE FOR THIRD TIME For the third time, full service PR and Marketing agency MRA Marketing has taken the No.1 spot in the Construction Marketing Awards (CMA) Agency League of over 60 agencies working in construction (www.cmawards.co.uk/ agency-league). The CMAs are the UK’s leading awards for marketing in construction. Run by CIMCIG, the Chartered Institute of Marketing’s Construction Industry Group, they celebrate excellence in the industry. MRA won two awards at the CMA Gala Dinner in December, with Solidor for Strategic Planning & Management for its

‘Most secure composite door’ campaign and with Alumasc Water Management Solutions for Best Product Launch for its Filcoten® unique channel drainage system. MRA’s Managing Director Lucia Di Stazio says: “We’re delighted to be No.1 again in the CMA Agency League. It was the cherry on top of a fantastic 2016. The CMAs are highly prestigious awards so it’s great for us and our customers. “MRA has celebrated 25 years of helping customers grow with integrated strategic marketing and PR. Our No.1 status is a testament to all of our hard work during this time and

recognises the powerful results we achieve for customers.” For strategic insight and brand building, call MRA Marketing on 01453 521621 or email lucia@mra-marketing.com. READER ENQUIRY NO: 0317/0014

PROUD TO HELP RACHEL GET HOME FOR CHRISTMAS When The VEKA UK Group heard, last year, how a Bedlington woman was left stuck in hospital after a devastating fall, the team were keen to help. Rachel Rudd, whose husband Darren works for Renolit, fell down the stairs at their home in April. Rachel suffered a number of injuries including a broken jaw and severe bruising to her spinal cord; which sadly left her paralysed from the shoulders down. After several months, she was transferred from the specialist James Cook Hospital in Middlesborough to a nursing home in Cramlington, where she was forced to remain, as the family home was not suitably equipped for her needs. Darren tried to secure a grant to cover the cost of modifying the house to Rachel’s new circumstances, but was unsuccessful. At this point, friends and neighbours began raising awareness of Rachel’s plight - and communitywide fundraising began, to build the groundfloor extension that the family needed in order to get Rachel home in time for Christmas. The VEKA UK Group quickly offered to provide the PVC-U profile required, and VEKA customer BMW Windows kindly volunteered to fabricate and install the new windows and doors free of charge. MD John Jefferson explains: “Our Business Development Manager at VEKA informed us of Rachel’s accident and asked whether

we might be able to help with organising the windows and doors. We soon spoke to our other suppliers and, like The VEKA UK Group, they offered their full support to the project without hesitation. “VEKA provided the PVC-U profile (free of charge) in Anthracite Grey, for five casement windows, one three-part bay window, a set of French doors and a residential door. Donwood’s Ltd supplied the double glazed units free of charge and North East Panels Ltd supplied the door panels free of charge. “Our contribution was the cost of fabrication, hardware, trims and fitting, which meant that the job was supplied and fitted at no cost to the Rudd family. I hope that, with the help of our partners in business, we might have played a small part in making a difference for Darren and Rachel and we wish them every bit of luck moving forward.” Local Building Surveyor, Michael Lucas was involved initially with the design of the project and Ritchie Wharton, of local developers Arch, acted as unpaid Project Manager. Michael commented: “The Bedlington community, and those further afield, really came together to help with this build and we were delighted to see it completed (just) in time for Rachel to spend Christmas at home with her family. As I understand it, she arrived home on Christmas Eve. The extension includes a large bedroom and en suite and the alterations on the ground floor have opened the area up to make it fully accessible for all the family members. It was a pleasure to do something to help a family that has been through so much. I know they are incredibly grateful to all the individuals and organisations that contributed.” Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0317/0015

March 2017 | www.glassnews.co.uk

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13/02/2017 14:10

TRADE NEWS

WHITELINE EXPANSION CONTINUES Innovative fabricator Whiteline has announced new investment initiatives to further increase capacity, effectiveness and efficiency of its Eastbourne manufacturing facility. 2016 saw a massive £2 million spend on state of the art machinery, to upgrade the PVCu production lines and deliver consistently highest quality products for their installer customers. Now 2017 heralds moves to capitalise on strong sales growth and develop fresh opportunities. The catalyst for the new investments is the doubling of Whiteline Aluminium sales over the past 18 months and the need for space for future growth. The continued resilience of the established product range sales, plus the uplift from the recent introduction of the new foil finished Alumina aluminium bi-folding doors, has led to the commissioning of an expanded 12,000 sq. ft. aluminium specific manufacturing operation within the factory. Consequently Whiteline is expanding into an extra 10,000 sq. ft. of floor space in an industrial unit adjoining the current factory. First into the new facility is PVCu accessories production. Next will be a dedicated new product development space and a customer showroom and training suite, both aimed at continuing Whiteline’s industry leading reputation for product innovation and ensuring sales success, through 2017 and beyond. Watch this space. Tel: 01323 723724 www.whiteline.co.uk www.PlatinumNRG.co.uk

“2016 saw a massive £2 million spend on state of the art machinery, to upgrade the PVCu production lines and deliver consistently highest quality products for their installer customers.”

The UK’s Leading Glass & Glazing Newspaper

MEET THE BUYERS AT

MATERIALS 2017

Materials 2017 will be taking place on the 25 and 26th April at the ILEC Centre in Earls Court. There will be a Meet the Buyers forum on both days within the exhibition, designed to deliver big opportunities at a reduced price for materials suppliers. Leading architects, specifiers, contractors and other procurement professionals will have the opportunity to pre-schedule meetings with suppliers using a leading online appointment making platform with the option to participate for one or both days. The Buyers can schedule as many appointments as required to enhance their knowledge and understanding of the latest innovation in materials. Companies who’ve already registered include: • Consultant - Arup • Regional Buyer & Supply Chain Manager - BAM Construction • Assistant Buyer - Bellway Homes • Architectural Technician - BLDA Architects • Buying Manager - Bovis Homes • Head of Offsite & MMC Research - Carillion • Director - epr architects • Supply Chain Manager - Linden Homes • Commercial Director - Redrow Homes • Architect – Stantec A full sample list is available at materials2017. co.uk. The Meet the Buyers forum offers networking opportunities and the perfect environment for intensive business discussions to take place. By carefully scheduling meetings and attending the conference and CPD programmes the Buyers at Materials 2017 will have unparalleled opportunities for learning, discussing their individual materials’ requirements and also peer-to-peer networking. The cost for a supplier starts at just £950 for one day of back to back meetings or £1750 for 2 days. Suppliers who commit to either option may also benefit from perks such as food, accommodation and additional networking opportunities, subject to availability. For further information please visit the Why Exhibit? page on the Materials 2017 website, materials2017.co.uk.

READER ENQUIRY NO: 0317/0017

READER ENQUIRY NO: 0317/0018

25 REASONS TO USE ANGLO EUROPEAN REINFORCEMENT

Anglo European have been supplying reinforcement to the window and door industry for over 25 years, which in itself shows their commitment to the market. What is more astonishing is that not once has any customer had to use the Anglo warranty, which means that in over 25 years not one window has failed because of the reinforcement. “Our reinforcement is used in every major window system, that’s not because of it’s specification, quality, price, or that we can supply it cut to size with no waste, its simply because it’s the most effective and efficient out there”, comments James Lister Operations Director. “With 25 years worth of steel reinforcements out in the market and not one single reported failure in all that time, surely proves beyond doubt that Anglo can deliver a reliable first class product, 10 million metres of Pvcu reinforcement it to be exact”. During the 25 years period the market has changed dramatically with new products and a host of new regulations, certifications and tests. Anglo has adapted and developed to stay one step ahead of the changes; mainly due to their in-depth knowledge of the market, their commitment to rigorous checks of the product supplied and their customer knowledge.

PASSIVHAUS APPROVALS FOR ALUPROF The Passivhaus standard originated from a conversation in May 1988 between a Swede Bo Adamson and Wolfgang Feist of Germany. The idea was to develop a voluntary standard for energy efficiency in buildings, significantly reducing their ecological footprint. Today, the numbers of Passivhaus properties are in the tens of thousands across Europe in both residential and commercial properties, in both new and refurbishment projects. As more homes in the UK are built to this very low energy standard there is a need to adopt window and door systems that offer the highest thermal efficiency. Aluminium is an excellent choice of material for its exceptional long life and almost 100% recyclability. With Aluprof ’s MB-104 system, both windows and doors can confidently be specified as the system has gained the Passive House Institute Darmstadt certification. The MB-104 Passive Aero has excellent thermal insulation performance for an openable window system with a Uw as low as 0.53 W//m2K and for a door a UD as low as 0.62 W//m2K. With glazing widths up to a class leading 81mm in thickness, the doors can also be assembled into panel doors as well as fully glazed. The Aluprof MB-104 system is increasingly being specified on a wide range of residential and commercial projects across the UK. All systems are designed, fabricated and installed by selected, specially trained companies to ensure each fabricated product meets the Aluprof exacting standards. Further information is available on the company website at www.aluprof.eu and specialist advice is available directly from Aluprof UK offices on 0161 941 4005.

Anglo have put together a fantastic team who have developed and refined our reinforcement, plus a customer care package which is second to none. Any query that may arise is dealt with immediately and efficiently. This means that our present customers can rely on us and our reinforcement one hundred percent”, comments James.

MB-104 Aero corner sample

With the recent investment in new tooling to further expand their product offering to the market, as well as the acquisition of MaryBern steel limited in North Wales, means that Anglo has the capacity and skill to handle any size of order from large to small and is set for the next 25 years. With costs rising significantly, surely now its time to talk to, ‘Anglo European’ the fabricators choice. For further details contact Anglo European on 0161 231 2354 or visit www.angloeuropean.net. READER ENQUIRY NO: 0317/0019

READER ENQUIRY NO: 0317/0020

March 2017 | www.glassnews.co.uk

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0317/0021 GN - Conservatory Roofs FP MAR 2017.indd2017 1 www.glassnews.co.uk | March

13/02/2017 14:08

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

GLAZERITE TURNS TO BLUESKY

FOR CERTIFICATION & MORE

The Glazerite UK Group Ltd has joined the newly-established Bluesky Certification scheme in partnership with the Network VEKA ACE initiative which provides many additional benefits. The company is the largest PVC-U trade fabricator so far to sign up to Bluesky since the specialist certification body was launched last September. Glazerite Director Jason Thompson said “This is an organisation with a fresh, modern approach that is committed to giving us far more than just a certificate to put on the wall. “Among many other advantages, working with this partnership allows us to cascade data from VEKA and Halo products without the need for type testing, which means any change of hardware is quick and easy. The cascading allows us to certificate a far wider range of hardware, providing us with enhanced flexibility on our product choice. There are many very real advantages with Bluesky Certification, all of which will be shared with our installer partners across

the country, these namely being improved efficiencies and service, which can only benefit us all.” The move also means that all three of the newly-expanded Group’s manufacturing sites will operate under the same scheme, which further streamlines the operation as a whole. Simon Beer of Bluesky Certification said: “We are pleased that Glazerite have decided to work with Bluesky Certification as their certification body of choice. It is a great start to the business to have a major player such as Glazerite join as one of the founding members. Our aim is to provide the industry with credible certification, a high level of service, at a competitive price and we have enjoyed demonstrating this approach when working with Glazerite. Before setting up Bluesky, Simon has over 16 years’ experience in developing and running certification schemes, having worked for BM TRADA Certification. During his time at BM TRADA, Simon developed and operated the majority of the BM TRADA Q-Mark door, window and glass schemes, as well as implementing services such as IGU testing and training. The Glazerite UK Group Ltd is VEKA’s largest trade fabricator in the UK and a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England.

(L) Lee Mayes, Quality Manager Glazerite Windows Ltd, (C) Simon Beer, Bluesky (R) Austin Greene, Assure Competent Persons Scheme.

www.glazeritewindows.co.uk READER ENQUIRY NO: 0317/0022

DEMPSEY DYER MARKS 40 YEARS AT THE TOP For decades, it’s led the way in premium-quality timber and uPVC windows and doors, bringing a commitment to quality, craftsmanship and exceptional customer service to customers around the country – and now Pontefract fabricator Dempsey Dyer is turning 40. Founded in 1977 by brothers Tom and Bob Dyer, the business began life as a Yorkshire joinery, producing timber doors and windows for local installers. It wasn’t long before the company diversified, however, beginning to offer uPVC products alongside its established timber portfolio. By 1984, it had switched its uPVC supplier to Deceuninck – laying the foundations of a close, mutually beneficial relationship that’s endured to the present day. In 2017, Dempsey Dyer isn’t just a well-regarded fabricator with an unparalleled range of uPVC, timber and composite window and door products – it’s one of the industry’s most respected brands. Its market-leading timber range places emphasis on sustainability, using ethically sourced hardwoods and following a ‘Durability by Design’ philosophy that

Dempsey Dyer team

aims to ensure products are operating at their peak for decades, not years. Its Deceuninck offering, comprising both the 2500 and 2800 series profile systems, is one of the most extensive in the industry – and with the Beaumont, the firm marries its decades of expertise in both timber and uPVC to produce an incredibly authentic, energy efficient composite window that delivers traditional aesthetics with very modern performance. “We’re extremely proud of our history as a longstanding, family-run business at a time when that’s becoming increasingly rare,” commented Managing Director Peter Dyer, son of co-founder Tom. “We combine traditional values with innovative, modern manufacturing – a commitment to quality,

durability, and forging strong partnerships with our valued customers with environmental responsibility.” “We’re delighted to be celebrating forty years in business – especially as we enjoy one of the busiest, most successful periods in our history. Inevitably, the future will bring its changes and challenges that need to be overcome. But going forward, our focus will be the same as its always been – on producing the best, highest quality products we possibly can, offering our customers the widest choice we possibly can, and providing doing our utmost to help installers win more business and grow.” For more information call 01977 649641 or visit www.dempseydyer.co.uk. READER ENQUIRY NO: 0317/0023

STRATUS – SIX MONTHS ON The last six months have flown by for Synseal Group with March marking half a year since the formal launch of their fully thermally broken lantern roof system, Stratus. With the equivalent of a new customer signing up every week, Stratus has seen incredible growth in its first two quarters despite being launched at a traditionally quiet time of year. This is no surprise to the innovators behind the purpose-designed aluminium lantern roof. With a fully thermally broken system, Stratus provides up to 65% more thermal efficiency than conventional aluminium roof systems and has been designed with discreet cappings, a 66% smaller ridge and 20° pitch for an incredibly clean, modern look. Stratus is available in traditional two-way and three-way compositions, but also boasts a contemporary range which supports the ridge solely on the hip rafters for a really minimal appearance. Available in sizes up to 3m x 6m, Stratus is a simple yet valuable way to add more light and space while keeping heating

bills low, making it an easy sell to renovating homeowners. Andy Jones, Sales and Marketing Director at Synseal Group, said: “Following the success of our WarmCore aluminium system over the past couple of years, we noticed another gap in the market for a fully thermally broken lantern roof system which combines thermal performance with sleek, aluminium style. “Stratus has filled that gap, offering our customers an innovative, cost-effective roof solution which adds lots of light, looks great and is really easy to fabricate and install. “It’s come as no surprise to us that customer response has been so positive and we’ve already set up more than half of our roof fabricators to sell Stratus. We are confident they are going to see sales surge over the coming months as the days get longer and brighter and more consumers want to take advantage of natural light solutions to add value to their homes.”

If you’d like to find out more about Stratus, don’t hesitate to call our team on 01623 444345 or visit stratus.synseal.com.

READER ENQUIRY NO: 0317/0024

March 2017 | www.glassnews.co.uk

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0317/0025 GN - Korniche FP MAR 2017.indd 1 www.glassnews.co.uk | March 2017

13/02/2017 14:11

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

IS BIGGER, REALLY BETTER?

There has always been this perception that being the biggest is the best, but does striving to become the biggest come at an expense to the customer? Selecta Systems Sales Director, Andy Green, dares to ask the question, is bigger really better? It seems like the modern day model for a selection of companies is to grow through acquisition and mergers whilst forgetting the original organic growth that got them where they are today by nurturing their existing customer base. These companies will have investors, investment groups and shareholders at the helm whom will be looking for returns on their investments which may result in a negative impact on certain customers. Andy explains, “Acquisitions and mergers may be good to boost a company’s portfolio of products and revenue but does it really pose a good deal for the customer as the business becomes very corporate and almost black and white. Does a company lose its identity and/or values when it becomes part of that corporate beast?” “Usually when a one size fits all approach is taken, flexibility is removed from the business and all levels of customer focus may suffer as decisions are removed from the front facing staff as decisions are made at board level.” “Organic growth has always been the chosen and long term approach of Selecta. As the only UK based family owned profile system supplier we connect with our customers. The original values and ethos have never been compromised by being part of a group which has allowed a flexible approach to be maintained as customers grow with the business. Every customer is valued and receives the level of support, guidance and care of which their business demands. This flexible approach works for Selecta and it certainly works for our customers.” “From initial contact with Selecta a customer will deal with the decision makers and doers, those that can customise a service specifically for them – a personal touch with a family friendly approach! Our team of four technicians, soon to expand to five, provide an unrivalled technical support service that gives you the required on-site training and care to ensure that changeover and the fabrication of Advance 70 is and remains as efficient and effective as possible.” “Selecta marketing, marketing support and materials have undergone a key change over the last 12 months. A brand new comprehensive range of suited marketing brochures, flyers and associated materials have been created with a bold, modern and prestigious look with greater emphasis on imagery to capture the audience. We’ve also expanded the Marketing and Customer Service Team, focusing even greater on ensuring customers have the relevant materials to promote and support their business, whilst also keeping them up-to-date with new product developments.”

“Over the last 12 to 18 months Selecta has grown organically, without the need of acquisition and mergers. Continued investment within the extrusion, lamination and transport departments of the business with key recruitments within the core areas of the business has seen the business develop. There has been major investment in the range of products that Selecta offer, giving customer’s diversity whilst ensuring that they operate efficiently and effectively.”

“With Selecta you get a friendly and approachable family business which I believe is where a large amount of fabricators can connect with and relate to. The whole business approach has been to engage with fabricators and invite them to #bepartofthefamily and not to be just another customer, but feel part of Selecta. The Selecta ‘family’ is made up of a long list of loyal, knowledgeable and experienced employees with many key staff having been with Selecta for 20+ years. This year also sees Selecta celebrate our 35th anniversary in May and it is a feat that we are duly proud of in an age where we have seen many a system house supplier come and go.”

Andy concludes, “We here at Selecta acknowledge we are not the biggest extruder in the UK and we don’t have a board of directors, shareholders or investors to please. We are sticking to what we do best, growing organically with new product development and customer base expansion by providing a range of products and a service that puts the fabricator first, whilst meeting their business demands and consumer market expectations. Selecta has never lost its identity or roots whilst the flexibility of our approach encompassed with a versatile window and door system in the Advance 70 gives fabricators an outstanding package.”

“As I said previously, ‘we certainly are not the biggest extruder’ but we do aspire to be the best, with a first-class window and door profile system and an unrivalled level of service. It’s something I firmly believe we now are and have. It’s Selecta’s time to shine...” Written by Mark Walker

READER ENQUIRY NO: 0317/0026

March 2017 | www.glassnews.co.uk

0317/0027

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TRADE NEWS

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THE FEDERATION OF MASTER BUILDERS

ADDS ITS VOICE TO THE NATIONAL HOME IMPROVEMENT COUNCIL The Federation of Master Builders (FMB) is the latest organisation to join the National Home Improvement Council (NHIC) and add its voice to a growing membership of influential organisations which share the NHIC’s ambitions for raising standards and protecting consumers when it comes to home improvements in the UK. The FMB will work closely alongside companies, trade associations and accreditation providers such as British Gas, Which? Trusted Trader and NAPIT for building services. With raising standards and protecting consumers, at the forefront of many people’s minds, the FMB is bringing its own influence and links to SME builders and will play a key part in NHIC’s data gathering, information sharing and sector engagement strategies. Sarah McMonagle, Director or of External Affairs at the FMB, will sit on the Leaders Council of the NHIC which for more than 40 years has maintained a close liaison with Government, local authorities, housing associations, private householders and landlords, as well as other trade bodies, product manufacturers and service providers. Sarah said: “Following the recent publication of the Bonfield Review “Each Home Counts”, it has never been more important for organisations in the home improvement sector to work together through organisations like the NHIC.

“The FMB will work closely alongside companies, trade associations and accreditation providers.”

The FMB is the largest construction trade association in the UK and represents the thousands of small building firms which will actually deliver the improvements to our existing homes that the Government’s carbon reduction target demands. However, if we are going to raise standards in this arena we should not limit ourselves to energy efficiency and renewables work – we must be even more ambitious and raise standards right across the private domestic sector and then seek the financial incentives from the Government to stimulate demand for these improvements among consumers.” Anna Scothern, Executive Director at the NHIC, said “The FMB is one part of an expanding NHIC membership, which brings together all aspects of the home improvement sector. As well as providing members with knowledge sharing and business development opportunities, the NHIC celebrates innovation and provides consumers with impartial advice to help them safely improve the quality, energy efficiency and living standards within their home.” As well as sitting on the Leaders Council and interacting with decision makers to get the best results for consumers, the FMB also supports NHIC initiatives such as the annual awards, which highlight and reward excellence in home improvement.

MAXIMISE YOUR EXISTING ORDER BOOK WITH FREEFOAM CLADDING All home improvement and roofing companies are looking for ways to expand their business. Products to upsell to existing customers, opportunities to revisit previous customers and options to develop new markets – for window, roofline and conservatory fitters PVC cladding could be that opportunity. There has been a huge interest in external cladding products in recent years, partly driven by aspirational TV shows like Grand Designs where it seems that every new build project features cladding in some way. Timber is still popular but homeowners are now looking for low maintenance options – many busy families have little time or skill for the on-going re-painting and repair that timber requires. PVC-U external cladding is one of the fastest growing home improvement products. Its versatility means it can be used on a huge variety of projects from a feature wall on an existing building, an exterior finish for a new extension or to give an attractive finish to a loft conversion. Cladding is one of the quickest and simplest ways of totally transforming the look of any home. Freefoam Building Products are specialist PVC manufacturers producing a wide range

As the UK suffers the legacy of Europe’s oldest and least thermally efficient housing stock, the NHIC provides an important source of impartial advice and information sharing on all manner of home improvements.

of long lasting, low maintenance cladding products. The Freefoam cladding range features a choice of a smooth woodgrain finish or Fortex® timber effect embossed boards in Shiplap, Double Shiplap and Weatherboard styles. Available in a wide variety of colours from traditional Mahogany, Rosewood and Oak to subtle ‘New England’ shades of Misty Grey and Cappuccino and more dramatic contemporary options like Anthracite Grey, Slate Grey and Black Ash. All ranges come with a high quality, purpose made, easy to fit trim system making installation straight-forward and quick. PVC-U cladding also offers significant environmental credentials, being awarded an A+ rating from the Building Research Establishment’s (BRE) ‘Green Guide to Specification’ when installed with standard components, making PVC a real alternative to timber and fibre cement products. Commercial Director, Colin St John, explains “Cladding is fast becoming one of our success stories. As manufacturers we’re committed to bringing products to market that give our customers and our customer’s customers opportunities to grow and have always recognised and accepted that our Customers success was our success. Creating the ultimate win win has been our driver over the years. Developing winning products for winning stockists and installers and being part of the whole sales process has been key to continued growth.” To find out about Freefoam cladding products go to http://freefoam.com/products/cladding Contact Freefoam on 01604 683864 or email marekting@freefoam.com.

www.fmb.org.uk READER ENQUIRY NO: 0317/0028

READER ENQUIRY NO: 0317/0029

LINIAR AND BRETT MARTIN TEAM UP TO HIT NEW HEIGHTS Innovative PVCu systems house Liniar and drainage giant Brett Martin have today announced a partnership arrangement that will see each company supplying the other’s range to its own customer base.

a fantastic pedigree within the plumbing and drainage industry – very similar to Liniar’s own reputation in the fenestration marketplace. Its manufacturing facility and primary distribution centre is also Derbyshire-based, which helps to keep our carbon footprint low.

The joint venture brings together two companies with a similar philosophy, as Liniar’s Business Development Director Tony Basile explains: “We’re delighted to be working with Brett Martin, who will be supplying Liniar with high quality rainwater systems to run alongside our own building product ranges. This means any Liniar fabricator or trade counter stocking fascias, soffits and foam trims will also be able to supply Brett Martin gutter and downpipe systems as part of their range.

“And having no roofline range of its own, Brett Martin is ideally placed to be able to offer Liniar fascias and soffits to its customers nationwide through its existing channels.” Chris Dawson, Brett Martin’s Sales Director comments: "This partnership is an extremely exciting development for both companies.

“In addition, all Liniar conservatory roof kits will be supplied with Brett Martin guttering included and cut to length.” Tony continues: “We chose Brett Martin as an independent rainwater system house with

Tony Basile (left, Liniar) and Chris Dawson (right, Brett Martin) shake on the deal.

"We’re delighted to be working with Brett Martin, who will be supplying Liniar with high quality rainwater systems to run alongside our own building product ranges."

Brett Martin’s rainwater systems and Liniar fascias and soffits perfectly complement each other and provide each business with a quality rainwater and roofline offering for our respective markets.” Chris adds: “Our wide selection of gutter and downpipe profiles in a choice colours are now available to Liniar’s customers and we are particularly excited that our new Anthracite Grey colour option, which is proving a very popular choice, is also part of the package.” “And we are delighted to now be in a position to also offer our merchant stockists the Liniar range of fascia and soffit, a welcome addition to our range.” For more information about the Liniar range of building products, visit www.liniar.co.uk/supplies. For more information about the Brett Martin rainwater range, visit www.brettmartin.com. READER ENQUIRY NO: 0317/0030

March 2017 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SELECTA FABRICATOR ACE WINDOWS (NE)

PRAISES NEW MARKETING MATERIALS

Selecta Systems fabricator Ace Windows (NE) Ltd has been impressed with the quality and look of the new batch of marketing brochures and materials whilst also commending the excellent customer service that they regularly receive from the team. Abe Rabin of Ace Windows (NE) has disclosed his backing and praise to the new marketing materials which he quoted as “an amazing change to the marketing support package” and that “the efforts in the marketing material are definitely what is helping to drive their business forward.” Feedback from Selecta Systems customer base has been exceptional following the launch of a series of new marketing brochures and literature. Selecta Systems Marketing Manager, Mark Walker, sheds light on why he feels the new marketing materials have been Thermal Trade Frames ad 1.pdf

so fondly received and how they seem to have hit the mark with customers. Mark explains, “Around 18 months ago, one of the areas which I felt were in need of refreshed approach and re-design were the marketing brochures and materials which we provide to our fabricator base as sales material to the end consumer. They did a job but didn’t really stand out and portray the products respected and valued position in the market.” “Brochures and marketing materials are a reflection and representation of not only ourselves but most importantly our fabricators in front of the consumer and so it was important that we set out to give the end consumer a more distinctive and informative set of brochures to depict the products in their best light.” “Firstly, I felt it was important that they had continuity and consistency with a colour scheme and theme that performed across the whole range, thus instantaneously recognisable as part of the brochure range. Instead of a standard white, clinical looking approach, we looked at current colour trends with dark greys and black very popular within the home, giving a modern and prestigious look and feel – a message that sits well with

25/01/2017

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the products on offer. Bold, bright imagery was also a main feature to draw attention to the products with not too much text, but enough to give the reader information about the products”, says Mark. The range of new marketing materials and the growth of the marketing and customer support team is having a real positive effect with Selecta’s customer base as fabricators look to grow their business further.

Mark concludes, “When we set about designing and creating the brochures there were certain aspects, as mentioned, that we wanted to achieve and all-in-all these have been accomplished as recognised by recent customer feedback.” Written by Mark Walker

READER ENQUIRY NO: 0317/0031

0317/0032

CMY

www.glassnews.co.uk | March 2017

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

STROMA, CERTIFIER OF THE COMPETENT PERSON SCHEME FOR INSTALLERS, CELEBRATES ITS 15TH ANNIVERSARY With 2017 marking the 15 year anniversary of the founding of the Stroma Group, Chris Champion, Editor of Glass News, visited the company at Castleford to hear more about its history and plans for the future Founded in 2002, Stroma is now a market leader in the field of building sustainability, energy performance and compliance, having worked in a variety of fields over the years. In general the Stroma Group provides a coordinated approach to building sustainability and compliance. A neat phrase but just what does it mean? Basically, there are a number of individual companies within the Group. Stroma Tech is a leading provider of accredited testing, assessment and consultancy services to facilitate the development, refurbishment or management of energyefficient and sustainable buildings. It includes a variety of specialism from pre-construction services, building performance testing and compliance assessment as well as having an energy carbon consultancy. The range of services include Air Tightness Testing and Consultancy, Acoustic Testing and Consultancy, BREEAM Assessments, SAP Calculations and SBEM Calculations, Energy Auditing, Energy Reduction Consultancy and Contaminated Land Investigation. Back in 2002, when Stroma was founded, the company was initially involved in air tightness testing in response to changes in Part L of the Building Regulations. In the first couple of years of trading the company grew steadily,

2015, this investment bore fruit with the acquisition of Greendoor Building Control & Specialist Services Ltd. Two further acquisitions in 2016 saw Stroma acquire BBS Building Control and Approved Design Consultancy.

adding further building consultancy services such as thermography and acoustic testing and this building consultancy and compliance company became what is now the Stroma Tech division. In 2007, the Stroma Certification division was formed in response to the Energy Performance of Building Regulations 2007 and, initially, Stroma Certification provided approved training and certification to energy assessors. Early successes included being the first to lodge a non-domestic EPC and Display Energy Certificate and the award of a license to provide certification under the Code for Sustainable Homes. 2008 saw Stroma Certification awarded a license to provide Code for Sustainable Homes (CSH) certification for assessors. The Code for Sustainable Homes was introduced in 2006 to monitor the performance of new homes in England, Wales and Northern Ireland. It was initially a voluntary standard which assessed

the sustainability of a new dwelling against key criteria including CO2 emissions, ecology and waste. Stroma Certification grew to become the market leader in certification for energy assessors – and remains so to this day. However, in 2010, the business expanded into the installer marketplace and secured Government approval to run a Competent Person Scheme for many UK trades. The company then added a Microgeneration Certification Scheme for renewable measures and was a pioneer in the development of the Green Deal scheme. With the expertise gained from the construction and energy industries, Stroma then developed software products to assist certification scheme members in meeting their obligations for data capture and energy assessment. This led to the formation of Stroma Software in 2014. It was in 2014 that the Group secured major investment from Lloyds Development Capital (LDC), the private equity arm of Lloyds Banking Group to take the company forward and, in

The Stroma Group of companies now employs over 300 people and supports a large and diverse client base, which has grown to include many thousands of service users. With their knowledge and expertise, Stroma is offering certification to the fenestration industry and, over the past year has built its clientele in this sector. Although there are a variety of companies that installers can choose from, Stroma have gained market share on a mixture of attractive pricing and a very wide range of scheme benefits. Matthew Ferguson, Managing Director, commented: “Our basic offer to the industry is certification under a UKAS accredited Competent Person Scheme and our most obvious USP is our price point which, at £240 + VAT, is comfortably the most competitive in the industry. Stroma Certification’s UKAS accredited Competent Person Scheme (CPS) allows installers from major UK trades to self-certify their installation work in line with the Building Regulations. Homeowners and customers have immediate confidence that all installation work undertaken is compliant. CPS Certification also saves

our certified installers money by avoiding costly Building Control notification fees. The reason we can offer that price point is that Stroma, as a Group, is much bigger than just a certification business.” And if the price is cheaper than others on the market, do installers miss out on other services? “Absolutely not,” says Matt, “we have made a point of ensuring our full service is included. Apart from Self-Certification to the Building Regs there is also discounted insurance, membership card and free van stickers and all our marketing support. They are entitled to the technical bulletins and updates, training and CPD events as well as an arbitration helpline. It’s a complete service at a very affordable price.” The offering from Stoma doesn’t finish there and there are a variety of optional extras including ISO 9001 Certification from £795 + VAT, TrustMark membership at only £50 + VAT, repeat certificates at £5, MTC Qualification cards for £150 and NVQ Training, too. A Competent Person certification is awarded to the business, not to an individual installer. Approval is gained through an independent audit of company procedures against Building Regulation requirements, followed by examination of a relevant recent installation. So why join Stroma’s CPS scheme? Certification via an accredited Competent Person Scheme can both save the installer money and increase customer confidence in their work. In 2012, DCLG released a report suggesting that installers could save an average of £241 per notification in Building Control fees through selfnotifying installation work. Allied to this financial benefit is providing further assurance to the customer that the installer is competent and skilled enough to offer compliant installation work.

Matt finished by saying: “Stroma Certification is an award-winning certification provider to installers and we are committed to low cost, high value CPS certification. We get very good feedback for the quality of our technical support and assessment procedure. Our assessments are very thorough but very fair – they’re not intended to trick an installer. The installer would demonstrate an installation and answer questions about the process to one of our assessors. The process exists to confirm competency and ensure that standards remain high within the industry both for the benefit of homeowners and the installers themselves. Our technical support and assessment staff are all time served tradespeople so they have the experience and expertise to help and support our members throughout the course of their certification. Another differentiator that we’ve made mention of before is the software capability within the business. We have an inhouse software development team that works with our certification staff to create mobile and desktop software to support the members of our certification schemes. Our Installer Portal allows members of our Competent Person Scheme to notify their installation work online. Each member has a profile they can use to update information relating to their certification and they can also view important documents, legislation and updates. We also produce a mobile software tool called Formation (https:// www.formation-software. com) which can be used by companies with a mobile workforce to collect data in the field.” You can find some general information about Stroma’s offer on the following website page: https://www. stroma.com/certification/ competent-person-scheme

READER ENQUIRY NO: 0317/0033

March 2017 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

POLYFRAME ANNOUNCES THE ACQUISITION OF CUSTOMADE GROUP, WITH FURTHER INVESTMENT FROM CAIRNGORM CAPITAL PARTNERS Polyframe Group Limited (Polyframe), the UK’s leading manufacturer of trade windows and doors, announced today that it has successfully acquired and merged with Customade Group Limited (Customade), supported by further investment from Cairngorm Capital Partners LLP (Cairngorm Capital). With revenues in excess of £100 million, the enlarged group, will trade as Customade and now has a complete and comprehensive product range across aluminium windows, composite entry doors and PVCu products. Established in 1980, Customade is a specialist manufacturer of high-quality aluminium and PVCu windows, doors and conservatory roof products. Best known for its proprietary and market-leading REAL, Atlas and Fineline aluminium brands, the company operates from 100,000 square foot, state-of-the-art facilities near Gloucester, employing 320 people. In 2016 it achieved turnover in excess of £35 million. During 2016, Polyframe acquired the WB Group composite entry door business in Birtley and a 50,000 square foot window manufacturing facility in Livingston from Stevenswood. Accordingly, this merger with Customade continues the firm’s strategy to develop the UK’s leading trade fabricator of PVCu, aluminium and composite windows and doors, addressing all trade

customers’ fenestration needs. Customade’s market-leading and proprietary products complement, expand and differentiate Polyframe’s product offering, particularly in the rapidly growing aluminium sector. The group now operates nationwide, with almost 900 employees across 10 manufacturing facilities extending from Scotland to the South-West. The combined industry expertise of the newly enlarged management team, together with support from specialist investment firm Cairngorm Capital, increases the scope for further innovation, growth and service improvements; optimises manufacturing capability and broadens Polyframe’s industryleading product range, to provide an unmatched customer offering. John Lightowlers, Customade’s Managing Director becomes Group Managing Director of the enlarged firm and continues to hold a significant ownership stake. With over twenty years’ leadership experience in the windows and doors market and having led Customade for the past 12 years, John and his fellow Customade shareholders, Nick Gibbons, Gareth Thomas and John Adams, have been instrumental in Customade’s growth and success. John will be supported initially by Jon Gatfield, Polyframe’s interim Managing Director, who will transition to other Cairngorm Capital

operational roles in the near future, and Lance Gillett, Polyframe’s Group Finance Director, who joined Polyframe from Masco UK Window Group in 2016. David Moore, NonExecutive Director of Polyframe and former CEO of Ultraframe plc, will become Chairman of the enlarged group. Jon Gatfield, Polyframe’s interim Managing Director, said, “Both Polyframe and Customade pride themselves on offering customers extensive product ranges, along with extremely high levels of reliability, flexibility and customer service. Since July 2016, we at Polyframe have invested heavily to develop a best-in-class offering for our trade customers, strengthen our manufacturing operations and extend our geographic presence. The merger with Customade will accelerate these initiatives and secure our position as the largest trade fabricator of windows and doors to the UK installer market” John Naylor-Leyland of Cairngorm Capital commented, “We are delighted to invest further in Polyframe to facilitate this proprietary, off-market merger between Polyframe and Customade and to support the combined group’s growth plans. Customade has an outstanding reputation in the industry for supplying high-quality branded aluminium products, which together with the excellence of its operational capabilities and the calibre of its staff, make it the natural

partner to enhance Polyframe’s leading PVCu window and composite door range.“ John Lightowlers, Group Managing Director of the enlarged group added, “This is the perfect partnership for two businesses with shared values, a market-leading suite of products and a commitment to the highest standards of customer service. There are great opportunities across the sector and as an enlarged group we look forward to meeting all trade customers’ product needs.” Polyframe and Cairngorm Capital were advised on this transaction by PwC (financial and tax), Livingstone (debt advisory) and Bond Dickinson (legal). MidCap Financial, alongside Polyframe’s existing lender, Clydesdale and Yorkshire Bank Group, provided senior debt to support the transaction as well as the enlarged group’s continued investment in its manufacturing sites. For further information, please contact Katherine Ritchie on 020 8347 6183 or 07941 040021. READER ENQUIRY NO: 0317/0034

VIPS GATHER FOR OPENING OF NEW PURPLEX HQ ANGLO EUROPEAN GROUP AND JOE MARTOCCIA ACQUIRE CORBY-BASED, ALUMINIUM SHAPES LTD More than 100 VIPs – and was acquired by parent Andrew Scott, Managing including members of parliament, local officials, leading business people and clients, recently attended the official opening of the new Purplex HQ. Located in Weston-SuperMare, the new offices offer superb transport routes for both staff and clients with a mainline train station nearby and in close proximity to the M5 motorway. The new HQ joins the existing offices near Bristol and Central London,

company The Ascot Group last year, as part of a £1M investment strategy.

Guests at the opening were served drinks and canapes on arrival before having a tour of the 5,000sq ft offices, which houses a film making and photography studio, training and conference facilities as well as a technology hub for computer programmers, web designers and social media marketing specialists.

Director of Purplex made a formal speech discussing the history of the company and its plans moving forward, growing from 60 to 100 staff by the end of the year. This was then followed by a few words from John Penrose MP and the cutting of the ribbon.

Commenting on the event, Andrew said: “Our official launch provided us with a great opportunity to show business people and influential figures our exciting new offices and the plans we have for our business. Securing our new HQ is just the beginning, we have a sizeable investment strategy in place to develop this space and to employ even more talented people to make Purplex truly worldclass.” For more information call Purplex on 01934 808132 or visit http://www. purplexmarketing.com/ READER ENQUIRY NO: 0317/0035

www.glassnews.co.uk | March 2017

Anglo European Group and Joe Martoccia have lead a consortium in forming Aluminium Developments Group Ltd and acquiring Corby-based aluminium extrusion and component manufacturing business, Aluminium Shapes Limited. Employing over 60 people, Aluminium Shapes serves a wide range of industries and offers its customers a complete end-to-end service,

from design and prototyping right through to component production. Leading the acquisition, Joe Martoccia has been appointed Group CEO and will be based at Aluminium Shapes’ head office and production facility in Corby, Joe comments: "Investment from Anglo European Group, existing shareholders and the management team, together with funding from AIB (GB) delivers a well

structured, robust platform for growth in what is an exciting and dynamic sector. Collaboration with Anglo European in the fenestration and road transport markets will provide additional opportunities for growth, building on what is an already diverse customer base. "This is an amazing business with a successful history and strong pedigree. From the moment I set foot in place, I was overwhelmed by the enthusiasm, support and expertise of the team. There is a genuine "can do" attitude which underpins the company’s superb customer service and quality ethos. Aluminium Shapes is a solid company, with the additional investment and combined expertise of the management team we can significantly accelerate the growth of the business.”

READER ENQUIRY NO: 0317/0036

TRADE NEWS

ISLAND NATION

In coastal areas call backs for hardware corrosion can cost installers thousands each year. Glass news reports on a solution.

“All of the hardware, the handles, door furniture – it all comes with a 10-year surface and mechanical guarantee.”

According to figures from the Office for National Statistics there are 6.2million of us living in 274 coastal communities – 11% of the UK population as a whole. This is even higher in Wales where large urban centres in and around Cardiff and Swansea, mean that 21% of the population are classed as living in coastal areas. There are also concentrations of population in England in the South West, South East and North East, ranging from 23-26% of regional populations.

the two, three but also four pane options and which, was launched by Sliders UK in 2016. It’s USP is a PAS24:2012 and high security locking mechanism operated through patented interlock shootbolt system. This means that in addition to strong aesthetics it gives Sliders UK customers extended reach as a Part Q but also Part M - accredited door.

It’s also before tens of thousands of holiday rental properties, more than 330,000 static caravans and 100,000 park homes are added into the equation. Coastal properties are big business.

“It’s worth mentioning that our population is aging and aging on the coast particularly as people retire to it, so a Part M [access] accredited door may have particular appeal”, adds Mines.

“We’re an ‘island nation’” says Steve Mines, Sales Director, Sliders UK: “a large proportion of us live and work on the coast and even more of us head to it in the summer. “This means that a huge number of patio doors and more recently bi-fold doors, have been installed in properties around the UK coast. The challenge is the effect of saline erosion on hardware. Rust is a real problem and it costs installers tens of thousands each year in call backs.”

The fact that this guarantee is also extended to its Veka Imagine and Duraflex bi-fold ranges, should also be of interest to installers. “Patios still tend to dominate coastal installations. You don’t have to fight the wind to open them and they don’t slam shut, when it catches it. “We are, however, supplying a growing number of new generation bi-fold doors into coastal areas, including the Duraflex Bi-fold and Veka Imagine because of the end-user appeal of opening up a whole aspect of their property - even though it may not always be the most practical choice in locations which catch the wind.”

Salt water corrodes metals five times faster than fresh water, while salt filled moisture carried in sea air combined with drying and then re-wetting with sun and rain, can erode metal 10 times faster than inland. Mines highlights an example of one of its customers, which builds the cost of replacement handles on an almost yearly basis, into its door prices on the properties it supplies on the South Wales coast. “The popularity of inline sliding doors on coast is massive because of the types of property you find there. This includes balcony installations but also caravans and static homes, in addition to traditional coastal properties”, says Mines. “These are often in exposed locations”, he continues, “sitting just behind or on the sea front doors and window hardware is exposed to a far higher concentration of salt and hardware simply suffers.”

Responding to this challenge, Sliders UK announced at the start of this year that it is rolling out a 10-year surface finish guarantee across its Fab & Fix hardware inline sliding patio and composite door ranges – as standard. It’s also extending the guarantee, to cutting edge bi-fold systems the Veka Imagine and Duraflex bi-folding door. This follows Sliders UK’s launch of HardexPLUS. Developed in partnership with Fab&Fix parent company ERA, this draws on the Hardex surface coating technology, to form the foundation of a 10-year industry leading guarantee. This is because HardexPLUS has been proven to retain surface stability during rigorous prohesion tests. These go far beyond traditional neutral salt-spray accelerated corrosion testing to replicate ‘real world’ conditions in a series of cycled tests.

This includes exposure to a dilute salt solution followed by a period of drying. This allows residual salt deposits to accumulate and concentrate on surface coatings, replicating rain and sun. Withstanding this cycle for more than 1,000 hours – double the industry standard – Mines argues HardexPLUS also gives installers a strong retail message. “There are a lot of very tired rust-stained sliding patio doors out there. We’re currently right at the start of the maintenance cycle, which makes it a really good time to be knocking on doors and offering people a long-term solution to saline corrosion and rust. “It doesn’t matter which composite or inline sliding door they’re buying from us, all of the hardware, the handles, door furniture – it all comes with a 10-year surface and mechanical guarantee”, says Mines. This includes the The Kömmerling PremiLine PRO, which offers the unique availability of

The Sliders UK HardexPLUS guarantee also extends to all of its other Fab&Fix decorative hardware. This includes composite door handles, letter plates, knockers and numerals in a choice of chrome, satin, bronze, gold, graphite, antique black, which are also covered for 10 years. “One of the key things for us and our customers is that we’re able to offer the HardexPLUS guarantee across our range. This includes our composite door offer”, says Mines. “The other thing to emphasize is that while HardexPLUS offers a real solution for coastal installations, a 10-year surface finish guarantee is a powerful retail message anywhere. This includes city streets, where traffic pollution can leave hardware potmarked and lead to just as many call backs.” To find out more visit www.sliders-uk.com/hardex-plus/ email sales@sliders-uk.com or call 01772 698222. READER ENQUIRY NO: 0317/0037

March 2017 | www.glassnews.co.uk

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STRONGER, WARMER, SLIMMER... built to last Meticulously designed using state of the art CAD software, the Korniche is undoubtedly the strongest and stiffest roof lantern on the market. Strong and robust aluminium lugs have been engineered to adjoin the profiles and coupled with internal bracing in the ridge and eaves sections, the resulting strength is unparalleled.

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0317/0038 GN - Korniche- SLIMMER FP MAR 2017.indd 1 www.glassnews.co.uk | March 2017

13/02/2017 14:06

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WINNING WITH ANGLO EUROPEAN

Paul Sullivan CEO of Anglo

Dave Toulson, managing director of DEM Window Solutions is the lucky winner of the Anglo F1 Grand Prix competition. He will be jetting off on an all expenses paid trip to Monaco later this year to experience the thrill of one of the greatest road races in the world. The competition was based on the percentage of the increase in order value for Anglo’s Reinforcement between October 1st 2016 and January 31st 2017. The top 20 performing companies went into a prize draw, and CEO of the Anglo Group, Paul Sullivan made the draw on the 14th February. DEM Window Solutions increased their order value by 64% to make it into the top 20. “I was surprised when I got the phone call to tell me that we had won, we were just very busy during that period”, comments Dave Toulson. DEM Window Solutions operate from their busy 21,000 square ft factory with a team of over 40 people. The company has the capacity to produce 800 quality frames per week and are well known for their ‘no-

non sense’ honest approach to business. Chris Sullivan director of Anglo came up with the idea after he and his brother Paul Sullivan CEO of Anglo took part in the MADI Ball Rally in aid of the Antony Nolan Trust which finished in Monaco. Anglo European offers a unique service and is one of the few steel reinforcement suppliers who operate a cut to size service with a minimal lead time. Combine this with the fact that they offer a reinforcement solution for every major window system, made it easy for companies to increase their order value. Even though the competition is over you could still be a winner by switching to Anglo for your reinforcement, call us now to find out how we could save your company money. For further information contact Anglo European on 0161 231 2354 or log onto www.angloeuropean.net. To find further information on DEM Window Solutions log onto: www. demwindowsolutions.co.uk. READER ENQUIRY NO: 0317/0039

WE CAN & MUST MAKE THE APPRENTICESHIP LEVY WORK FOR INDUSTRY, SAYS SKILLS EXPERT SEMTA Semta is urging businesses in the advanced manufacturing and engineering sector – of all shapes and sizes and in all parts of Englandnot to miss out on the opportunities afforded by the new apprenticeship levy.

provision of a strategy to deliver apprenticeships for businesses that utilises the expertise of the entire Semta Group:

Annette Collins, Head of Semta Apprenticeship Service says that businesses need to make the most of the fundamental changes to skills funding arriving this Spring.

• Advice and support to develop a new apprenticeship standard if there isn’t an existing route available to meet employers’ needs

On its introduction on 6th April 2017, the levy will be set at a rate of 0.5% of an employer’s annual payroll – a £15,000 allowance from government will mean that only employers with annual payrolls of over £3m will ultimately pay any levy. This means that a majority of employers will not pay the levy and will not pay for their apprenticeships with the new digital voucher scheme. Instead, 90% of the cost of their apprenticeships will be covered by government, with further top-ups being offered too so that some non-levy funded apprenticeships will continue to enjoy full government funding. From Spring 2018, levypaying employers will be able to transfer up to 10% of their apprenticeship vouchers to SMEs and their supply chains – offering the prospect of millions of pounds’ worth of additional funding cascading down through the advanced manufacturing and engineering sector. “These huge changes may seem daunting, especially to smaller companies - we will put our strong heritage of 60 years serving the engineering sector and our unique status among apprenticeship providers as part of the Semta Group to best use,” said Annette. The new Apprenticeship Levy service sees the

• Information, advice and guidance • Support to identify the right apprenticeships

• A fully managed apprentice recruitment service • Access to managed and quality assured levy compliant training delivery • Specialist assessment services – throughout the duration of the apprenticeship and end-point assessment • Dedicated levy consultation service. Semta Apprenticeship Service has just received a very positive Ofsted report, confirming our Good quality credentials, which found that ‘Directors, Leaders and Managers work relentlessly and effectively along with employers, to improve the quality of apprenticeships.’ The Apprenticeship Service was deemed to be ‘Good’ across the board with effective leadership and management, quality teaching, learning and assessment – personal development, behaviour and welfare – outcomes for learners – and apprenticeships. This is backed up by recent research which showed that 90% of Semta Apprenticeship Service’s learners stay with their apprenticeship employer, providing a great return on investment for the business and positive career benefits for the individual.

INSIGHT DATA REVEALS SHOWROOMS ARE

BACK IN VOGUE

The latest findings from Insight Data reveal the number of double glazing showrooms have increased from 3,460 to 3,764 in the last two years, with an average of 12 new show centres opening every month across the UK - and the trend is set to continue. Insight Data’s Managing Director, Andrew Scott commented: “In the 90s every high street had a string of double glazing showrooms, but we saw a decline from the early 2000s as margins tightened and installers cut costs. The financial crisis of 2008 coupled with consumers moving from high-street to online accelerated the decline, but this trend is now reversing.” A shift in consumer behaviour and an evolving market are key factors. While high-street visitor numbers have dwindled, new destinations that combine shopping, leisure and entertainment are booming. “Out of town shopping, large garden centres with plenty to see and do, and leisure parks are all attracting consumers and proving lucrative to savvy retailers. It’s about creating a consumer experience, a destination, not just a shopping trip.” Another major factor is product development. If installers are all selling the same white plastic window

there is very little difference. But the industry has seen an upsurge in product innovation with aluminium back in vogue, timber gaining more popularity and a raft of new window and door products on the market. While consumers will do their research online, most will want to see products before buying, especially if they are new or include innovative features. Show centres at busy destinations, such as large garden centres, give installers the best of both worlds - excellent footfall and the opportunity to demonstrate exciting new products. “Consumers are more selective than ever and having a quality, well designed showroom with great products will attract more visitors and help to convert more sales. It gives consumers a sense of confidence and helps installers sell at premium prices.” Insight Data conducts regular research in the construction, building and home improvement industries, and provides business information for marketing purposes. For more information contact Insight on 01934 808293 or visit www.insightdata.co.uk. READER ENQUIRY NO: 0317/0041

www.semta.org.uk

READER ENQUIRY NO: 0317/0040

Photo: DWL Windows, Doors & Conservatories - Millbrook Garden Centre, Staplehurst Road, Kent, TN12 9BT - 01622 831 541

March 2017 | www.glassnews.co.uk

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TRADE NEWS

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CORGI FENESTRATION LAUNCHED CORGI Fenestration Scheme Limited has been launched into the multi-billion pound Fenestration sector today.

Speaking about the launch Chris commented: “This is a hugely exciting time for our new venture, and we hope for the industry. CORGI Fenestration is suited to all levels of the supply chain – systems houses, fabricators, and installers”.

CORGI Fenestration is a fully licenced business working with CORGI Services, and will bring all the known and associated attributes of the CORGI brand to the industry. Chris Mayne will be Chief Executive Officer and Jacqueline Crawford will be Chief Operating Officer.

“Our aim is to support them to win more home improvement business for our industry based on a customer perception that as an industry we will deliver improvements reliably, safely, with the latest knowledge at our fingertips coupled to experience and expertise”.

In 2016 CORGI Services released the results of their latest independently conducted consumer survey. It showed that as a brand with attributes that consumers understood and respected, CORGI was by a considerable distance the most recognised, with 74% of consumers putting it first on their list.

Jacqueline added: “We are delighted that CORGI share our vision for a new approach to the fenestration industry. We are equally delighted as a part of bringing this opportunity to fruition to have formed a collaborative working relationship with GQA Qualifications the industry’s only qualification

and awarding body to underpin our approach that qualification of operatives is the bedrock for long term success”. “We have formed CORGI Fenestration as a fully licensed business with exclusive use of the CORGI brand in the fenestration industry”. Caitriona Deakin CEO of CORGI Services welcomed CORGI Fenestration with the words: “CORGI has continued to look at other industries where delivering a service to the homeowner in a trusted and reliable way is a key element of the route to market”. “We have had many approaches over the years, and turned down many potential opportunities, but when we met with Chris Mayne and Jacqueline Crawford it became clear that through their knowledge of the Fenestration industry and their approach

to business that we had a meeting of minds about how service should be delivered”. “Their ethos is clearly the same as our own, wanting all tradespeople involved in the supply chain to be suitably and formally trained and qualified to do the jobs they are required to do in order to deliver a truly reliable service to the consumer”. “CORGI Fenestration is entirely complementary to other CORGI licences which are active in the Building Services sector such as Heating and Plumbing and we are delighted to be working with such experienced and well qualified people in a truly dynamic industry”. www.corgifenestration.co.uk chris.mayne@corgifenestration.co.uk jacqueline.crawford@corgifenestration.co.uk

THE MOST WIDELY KNOWN CONSUMER BRAND IS COMING TO THE FENESTRATION INDUSTRY – CORGI

CORGI FENESTRATION REPRESENTS A NEW APPROACH AND A NEW OPPORTUNITY FOR OUR INDUSTRY

Chris Mayne has taken up the position of CEO of new industry company CORGI Fenestration. The remit of the business is to bring the most widely known consumer brand and everything it stands for to the fenestration industry. Chris explains

Mick Clayton CEO of the fenestration industry’s only qualification writing and awarding body GQA tells us why they are fully supportive of CORGI’s entry into the fenestration sector

GQA must support the venture as we would with any initiative which promotes people development and recognition. I am delighted to put GQA’s energies and efforts behind it.

“We have been campaigning for a number of years now to try to encourage employers across our industry to build on the GQA principle of delivering ‘Quality through Qualification’. It is a simple set of guiding principles which we believe helps those selling products to get the message across, that qualified people carrying out work in the homes of consumers or at the premises of commercial customers will deliver a better service, and quality, than people who are not”.

“Of course, there is no getting away from the fact that most people associate CORGI with Gas Safety, and that is understandable. It is where CORGI came from and it is this heritage which helped it to develop what remains even today one of the most recognised and truly trusted brands in the eyes of consumer when it comes to safety, reliability, expertise and quality”.

Throughout my many years in the industry I have been consistent in my belief that better training and qualification is a prerequisite for developing an industry which is sustainable in the long-term and both recognised and trusted by consumers for delivering quality products and service. My background with quality organisation in the industry is there for all to see, many years with leading industry name Bowater Windows and Doors, and since 2011 with FENSA. My passion for the industry remains as great as ever. I think even now there is so much more that can be done to raise standards and offer an even better range of support mechanisms to the industry to enable it to deliver a truly ‘trusted’ service to the consumer. Jacqueline Crawford, who I had engaged as a consultant during my time at FENSA to work on the certification side of the business, and former Chair of the Competent Person Forum has a similar passion for the way training and qualification should be the bed-rock of industry. I found we had a real meeting of minds about what could come next. We were both extremely aware of the Bonfield Review, in Jacqueline’s case she was directly involved in it, and its ultimate delivery vehicle ‘Each Home Counts’ a new government driven document which concerns itself with the protection of consumers – both retail and social housing - to ensure that they are getting

the products and services which meet the standards they should expect when it comes to installing energy efficiency measures. Among many other aspects of delivering installed products, Each Home Counts identified that there is confusion in the market place about which schemes, brands, certification bodies and organisations among the dozens and dozens out their claiming to be the best and most reliable, can indeed be relied upon by consumers. This is something Jacqueline and myself discussed at length, and we believe that there is the potential to introduce a whole new approach to quality and service in the industry and to re-evaluate the meaning of ‘approved’ when it comes to the supply chain. It is our view that there is often a disconnect between the system company, the fabricator, and the installer – and the people who are impacted as a consequence are the end users. We want to do something which is different, a fresh approach, a more holistic approach in which site inspections and reporting after the product has been installed are not the essence of a company’s association with an ‘approving’ body. We want to develop a 360-degree approach, an on-going account management approach, which looks at the training and certification of operative throughout the supply chain, and an ongoing process of learning and continuing development which will deliver meaningful benefits to the employer and the end user. We want to recognise a company’s existing processes and management procedures and work with them to help deliver service levels which could ultimately lead to a reduction in the need for inspections after a product has been installed.

“I also believe, and have made the point many times, that if employers in the industry embrace qualifications more widely it will help to create a better attraction strategy to tempt young people to come into the industry and allow us to compete with those industries which do offer apprenticeships and qualifications as a part of a documented career path”. “I was in discussions with Chris Mayne who is well known within the industry from his time at FENSA to see how together we might push the GQA ‘Quality through Qualification’ campaign forward. During our conversation, he made me aware that he, along with Jacqueline Crawford who had also spent time working for him as a consultant during his time at FENSA on the certification side of their business and is a previous Chair of the Competent Person Forum, were in discussion with a well-known consumer brand with an ethos which is based around the principle of using qualification to help deliver a trusted and totally reliable service”. “As I became aware that this brand was CORGI it became obvious to me that

“But CORGI has come a long way since it was founded in 1970 and its name is not only associated with the Gas sector. The CORGI brand already delivers products and services that range across the heating, plumbing and renewables industry, and it continues to be recognised for trust, reliability and expertise through its insistence that all CORGI registered companies and individuals adhere to a strict code of conduct”. “CORGI coming into fenestration is a great opportunity for the industry to put itself on an equal footing with many other home improvement industries which win consumer business based on the fact that those delivering its goods and services are recognised as being formally qualified to do so”. “I think that our industry has a great many very experienced people in it who deliver great products and service on a daily basis, but there are gaps”. www.gqaqualifications.com Tel: 0114 272 0033 @GQAQuals READER ENQUIRY NO: 0317/0043

March 2017 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

A BESPOKE SUPPORT PACKAGE

FOR EVERY SIZE OF BUSINESS

The Glazerite UK Group Ltd may have earned an enviable reputation for supplying one of the most expansive product ranges on the market – including four PVC-U and conservatory roof systems, two flush sash systems and a full compliment of bi-fold, patio and composite doors – but with a dedicated in-house design and marketing team, unrivalled business and technical support, plus a host of installer support schemes, it offers one of the industry’s most comprehensive support packages as well. Thanks to its expert marketing team, Glazerite is perfectly equipped to help customers with everything from bespoke sales brochures, advertising and website design, to advice on how to manage social media, access the latest state-of-the-art online ordering and quoting software and much more besides. The company’s technical and business support is equally as impressive, offering professional guidance on industry legislation, human resources, accounting, IT and health and safety – as are its first class quality management system and production standards, which ensure all products are CE and Kite marked, and come with 10 year guarantees, including all ironmongery, which is in excess of the manufacturers warranties. In addition to that, Glazerite also provides a wide range of support packages to its customers. These include membership of Network VEKA and its Approved Installer Scheme, the EdgeTech SuperSpacer Dealership Installer and Saint-Gobain Planitherm Installer Network schemes, plus extended guarantee and insurance schemes from hardware suppliers MACO, ERA and Ultion. Combine all that with the Assure Windows and Doors competent person scheme, that provides help on Minimum Technical Competency, Insurance Backed guarantees, WER’s and DER’s and its clear to see that Glazerite really has gone the extra mile for both existing and prospective customers. Glazerite’s National Sales and Marketing manager, Chris Thompson, said: “To

www.glassnews.co.uk | March 2017

EVERYONE’S A WINNER

WITH LISTERS!

compliment our extensive and market leading product range, we provide an outstanding package of support that can be used in its entirety, or with the option for customers to pick and choose what they think will work best for them. “We offer the same support for any size business – from a small trader working from home, to large companies with multiple showrooms and trade counters – so should our customers need advice on anything from sales software to a new website and everything in between, Glazerite has the expertise and resources to help.” Liam Bird, from K2 Aluminium, said: “As a company that deals mainly with big, commercial projects it’s vital that our windows are technically compliant, so having access to a team of experts at Glazerite is a huge bonus. We can rely on them to not only provide a friendly and personal service, but also to ensure that our products meet or exceed the technical requirements typical of the large scale developments we are involved with.” Joe Busby, MD of Kent based Superior Windows, said: “Glazerite supplied us with a new website, a new logo and an online ordering system, all of which has helped to produced a notable increase in orders. We’ve been a customer of Glazerite for around three years now and I have to say that they’re a fantastic company to deal with. The team in the office is both friendly and extremely knowledgeable and is always prepared to go the extra mile for us.” The Glazerite UK Group Ltd is VEKA’s largest trade fabricator in the UK and a long-standing Network VEKA member. Glazerite offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY NO: 0317/0044

Mark Ballard (r) of Beau windows, presenting his customer with a 55” smart TV courtesy of Listers and Elitis.

2017 is already in full swing and with cold winter days and dark mornings greeting us, many of us are counting down the days till the summer kicks in. Lister Trade Frames of Stoke on Trent have made sure however, that the winter months still bring plenty of cheer to their customers by announcing the latest winner of their annual prize draw. Listers have become synonymous over the last decade for their innovative consumer facing brand, “Elitis”. Designed and built for their trade customers, Elitis allows Listers customers to compete with the large national companies with hundreds of thousands of pounds behind their marketing. And one of the many perks of being an Elitis installer, is the ability to tap into the many initiatives that Elitis offer. One such initiative is the unique window tags that accompany every installation. Housing an individual number on each tag, the end user is encouraged to register them on the Elitis website which automatically enters them into a prize draw and by proxy, their installer. This year’s lucky recipient was Mark Ballard of Beau Windows who scooped a brand new purpose built website whilst his lucky customer won a fantastic 55” Smart TV! “I have bought from Listers for many years and I always make sure that I tell my customers that I’m a proud Elitis installer,” commented Mark, “I find that the brand

supports me in my quest to deliver not only a great installation, but a superb product.” Daniel Shaw, Marketing Manager for Listers had this to say, “Mark typifies what being an Elitis installer is all about. He’s a consummate professional, diligent with his installations and has fully embraced everything that Listers can offer via the Elitis brand. We’re delighted that he and his customer have been randomly selected as this year’s tag winner.” Listers have always made sure that their customers are looked after and although winning gifts is always a welcome addition, the core of the Listers offering is all about supporting their trade installer with the very best service and products. “We are further developing our marketing support to our customers, making Elitis even more accessible and pivotal to our customers’ strategy,” commented Daniel, “and with installers like Beau Windows on board, it can only strengthen the brand in the eyes of the consumer.” The final word goes to Mark who simply said, “Working with Listers is already a winning partnership, now I’m even able to get my customer involved which has helped me establish an even stronger relationship with my client. Literally, everyone’s a winner!” READER ENQUIRY NO: 0317/0045

THE NEC BIRMINGHAM 23-25 MAY 2017

FIT SHOW PREVIEW

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

VISIT GLASS NEWS ON STAND A24

NEW YEAR, NEW FIT SHOW CONTRACTS Starting off the New Year with a bang, the FIT Show continues to recruit the best of the best from the window, door and conservatory industry for its upcoming NEC show. With less than four months to go until the event everyone’s talking about takes place new exhibitors are still being added as the contracts continue to roll in. With 87% of floor space booked at the National Exhibition Centre for this year’s show – that’s a whopping 54% more space than the total at FIT Show 2016 – the excitement is building. In January alone the FIT Show signed up 15 new exhibitors, which goes to show the huge level of interest the show generates and that there are no signs of it slowing down anytime soon. While there are many familiar names returning to the floor plan there’s also a large number of first timers joining what Andy Green, Sales Director for Selecta Systems, calls an “absolutely superb” show. Dominating the new contracts are aluminium companies. With names such as Howells Patent Glazing Ltd, Aluminate, Stevenswood Trade Centres, CAB (the Council for Aluminium in Building) and ABS Ltd, who specialise in bending/curving all types of aluminium extrusions/sections for a wide range of industries, joining the long list of aluminium companies already at FIT Show 2017, is there really a reason to miss out? Door companies Longden Doors and Mexin Doors have both booked their spot

ISO CHEMIE’S ‘INSULATE THE INSTALLATION’ AT FIT Technologically advanced foam sealant tapes for improved window installation and insulation performance will be showcased on the ISO-CHEMIE stand (L30) at the FIT Show. for 2017, as has the newly formed price comparison site for window prices for homeowners, Comparemywindows.com, and sealants company ECI (European Chemical Industries). Other new names to look out for who have all signed up include: Zedbox, Alpro Architectural Hardware, Dekko Window Systems, Valspar Powder Coatings and aïr by Everglade Windows. All of the companies exhibiting can be viewed on the FIT Show website: http://www.fitshow. co.uk/exhibitors.

One of Europe’s leading producers of tapes, ISO-CHEMIE’S ISO-BLOCO WIN2WALL multi-level sealing tape will feature among other products including ISO-BLOCO One. These provide innovative and longer lasting solutions for standard uPVC windows and advanced U Values as well as compliance with Passivhaus standards for more demanding projects. The firm’s ISO3 WINDOW SEALING SYSTEM, which is based on the European RAL principle of three level sealing, offers an external seal providing weather

“The momentum for new sign ups has continued into the New Year and shows no signs of slowing down,” said Nickie West, Event Director for the FIT Show. “Companies are already seeing the value in exhibiting at the FIT Show because of the buzz it’s created around the industry. People are talking about it and people are excited for the bigger and better show at the NEC.” Taking place 23-25th May 2017, to book a stand at FIT Show 2017 please contact Freya Humphries on: 07572 623457, or email: freya@fitshow.co.uk. To register as a visitor for FIT Show 2017 visit: www.livebuzzreg. co.uk/2017/fit17. READER ENQUIRY NO: 0317/0046

resistance and breathability, while the intermediate seal provides extra thermal and acoustic properties, and the internal layer meets air tightness and humidity requirements. All three levels are designed to accommodate any movement between the adjacent construction materials. Andrew Swift, National Sales Manager for ISO-CHEMIE, said the tapes combine high performance with cost competitiveness, providing an effective sealing solution for the perimeter joint between windows, doors and walls in typical UK buildings. He added: “BS8213-2016 compliant tapes alongside the GGF’s guide to window installation and the demand for installed windows with matching energy rated gaps, combine to provide installers with an added value sales package. ‘’The entire principal of using these tapes is to ensure the gap around the window has an equal U value to the window itself. This presents an up-sell opportunity for installers to close deals by offering a more complete installation to the consumer.’’ ISO-CHEMIE is one of Europe’s main producers of impregnated foam sealants, specialising in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR). More at https://www.iso-chemie.eu/ en-GB/home/.

ISO-CHEMIE’S ISO-BLOCO WIN2WALL multilevel sealing tape will be on display at the FIT Show

READER ENQUIRY NO: 0317/0047

GGF ANNOUNCES FIT SHOW SPEAKERS The GGF is pleased to confirm that it will be presenting on three key topics at The FIT Show 2017 taking place from 23 – 25 May at Birmingham NEC. Topics will cover a range of subjects - Brian Smith, Director of Home Improvement will be discussing resolving disputes, Technical Officer Russell Day will be speaking on glazing in conservation areas and Phil Pinnington, Director of Health and Safety, will be covering accidents in the industry.

“If you are going to The FIT Show, visit the GGF Group Stand in Hall 8, Stand N30.” 26

DAY 1 (23 MAY) 12.10-12.40

DAY 3 (25 MAY) 11.30-12.10

Don’t get mad! Get even! Resolving disputes with consumers can be a time consuming, costly nightmare. Brian Smith, GGF Home Improvement Director explains how the GGF conciliation process can turn a nightmare into a dream.

Accidents will happen! But why risk it? GGF Health and Safety expert Phil Pinnington shows why more company directors are being fined and in some cases imprisoned for negligence. Phil advises how companies can easily avoid the worst case scenarios!

DAY 2 (24 MAY) 12.10-12.40 A Guide to Glazing in Conservation Areas An insightful presentation by Russell Day, GGF Senior Technical Officer on installing glazing in conservation areas. This presentation covers the planning framework, the process with local planning officers and the work the GGF Heritage Window Group is doing to change hearts and minds on an issue that’s costing installers millions of pounds each year.

James Lee, Director of Marketing and Communications, commented “The GGF is pleased to provide three expert speakers covering highly relevant topics at this years’ FIT Show. We are once again happy to support the seminar programme at the glass and glazing industry’s largest UK trade show.”

VISIT THE GGF GROUP AT THE FIT SHOW If you are going to The FIT Show, visit the GGF Group Stand in Hall 8, Stand N30.

The FIT Show promises to be yet another special event in the industry’s calendar. A showpiece of the industry’s finest companies and the GGF Group is delighted to be involved across many of the key features of this award winning exhibition. www.ggf.org.uk READER ENQUIRY NO: 0317/0048

March 2017 | www.glassnews.co.uk

THE

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March 2017 | www.glassnews.co.uk

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www.glassnews.co.uk | March 2017

THE NEC BIRMINGHAM 23-25 MAY 2017

FIT SHOW PREVIEW

VISIT GLASS NEWS ON STAND A24

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

ROOF MAKER STEPS UP WITH LANDMARK FIT SHOW DEBUT For fifteen years, Roof Maker has been at the forefront of UK fenestration – solidly establishing itself not only as the UK’s leading rooflight manufacturer, but one of the country’s most respected home improvement brands. Now, after its acquisition by Next Wave Partners LLP late last year, the thriving firm is looking to majorly step up its activity – including by making a landmark first appearance at May’s FIT Show.

Roof Maker’s stand will seek to show both the breadth and peerless quality of its product portfolio, as Chief Design Officer and company founder Scott Nicholas explains: “At

Roof Maker, we’ve always striven to challenge the idea that all rooflight products are the same. For over a decade, we’ve dedicated ourselves to constant R and D, with the aim of

producing the best solutions in their class. We all know that consumers are more discerning and demanding than ever. Today, they want it all - stunning aesthetics, exceptional performance and maximal user-friendliness. At Roof Maker, we help installers grow their businesses by making the sort of products these aspirational high-end homeowners want to buy.” “Take our latest innovation, the LuxLite roof light for pitched roofs, as an example – it looks superb with its sleek, frameless composite aluminium design. It delivers exceptional thermal efficiency, with a thermally broken design that can cut heating bills and carbon footprints – and its tripleglazed safe-cleaning safety glass makes it blissfully easy to maintain. It’s typical of a best-in-class ethos that extends to every product we provide.”

Now entering its 5th year, the FIT Show has quickly risen to become the most hotly anticipated date in the glass and glazing calendar, and gives fast-moving Roof Maker a fantastic opportunity to further boost brand awareness among thousands of fenestration professionals. “It goes without saying - we’re absolutely delighted to be exhibiting at the FIT Show for the first time,” commented Roof Maker CEO Paul Mildenstein. “It’s a hugely exciting time for us – we’ve been blessed with substantial investment, and we’re now looking to extensively grow in the months and years ahead. At the FIT Show, we want to make the connections and meet the potential customers that will help us do that – while showcasing our range of best-in-class roof window products to people who might not have seen them before.”

“We can’t wait to show the industry just what we can do – and make links with the like-minded trade partners that will help us bring these sensational products to even more customers around the country.” For more information visit www.roof-maker.co.uk or call 0116 214 7112. READER ENQUIRY NO: 0317/0051

FIT FOR THE FUTURE: ALUPLAST IDEAL 4000 & ALUSKIN aluplast will officially launch its technically advanced PVC-U system, the Ideal 4000 and its new aluminium cladding system, aluskin, at the FIT Show, this May. The leading-edge 70mm system is defined by a contemporary ‘squareLine’ profile and the flexibility that it delivers, as a fully integrated product offering. This includes aluskin, a highly innovative ‘clip-and-fix’ aluminium finishing system.

Building on proven technology, it allows PVC-U fabricators to manufacture an aluminium-clad PVC-U casement window without the requirement for specialist equipment – opening-up access to new market sectors.

Ideal 4000 is tested to Part Q, PAS24:2012 and Secured by Design Specifications. It’s also available in 27 foiled finishes on lead times of 15 days or less on special orders with no minimum order, no surcharge and no set-up costs.

Delivering strong aesthetics and slim contemporary sightlines, it also allows aluminium system fabricators to manufacture a thermally efficient WER A+ window.

The Ideal 4000 and aluskin are launched by aluplast in addition to its Ideal 70 system. Developed and designed for the UK market, the slim line sculptured profile, easily accommodates triple-glazed systems, achieving a ultra-low U-Value with standard components.

Ian Cocken, Director of Sales and Marketing, aluplast said, the German-owned systems house’s decision to attend the expo for the first time this May, signalled “the importance with which it held the UK window and door industry”. He said: “The UK window and door industry is a key global market for aluplast and we are committed to a long term investment and development strategy. This is reflected in the launch of two new systems this year and in in our decision to attend the FIT Show. “In the Ideal 4000 casement system, we’re bringing to market an exceptional contemporary SquareLine design PVC-U system in its own right but through aluskin ,extending its reach further into new and what are high margin markets for fabricators.”

This allows it to comfortably achieve a WERs A++ rating. aluplast also offers Ideal 4000 and Ideal 70 in its pioneering ecotech ‘option. Cocken hinted that there were also future developments on the horizon which would allow UK fabricators to draw down on the systems company’s global leading technologies. “We’re able to offer fabricators access to an increasingly comprehensive portfolio of products” said Cocken. “Each has been designed to maximise opportunity across retail, new build and commercial markets and is founded on a global leading research and development programme.

“This is delivering some very exciting products, not only those we have announced to date. There are some very exciting new innovations on the horizon which will deliver some very exciting new opportunities to both fabricators and installers.” For more information on the Ideal 4000, Ideal 70 or how aluplast can help your fabrication business grow, visit Stand C42, the FIT Show, May 23-25 at the NEC. Alternatively please call 01684 273401 email orders@aluplast.co.uk or visit www.aluplast.co.uk. READER ENQUIRY NO: 0317/0052

March 2017 | www.glassnews.co.uk

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For more information or to find your local stockist visit: glazpart.com/products/trickle-ventilation/ to see our range of BBA and LABC certified vents or call 01295 264533 to speak with one of the team.

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www.corgifenestration.co.uk www.corgifenestration.co.uk 31

THE NEC BIRMINGHAM 23-25 MAY 2017

FIT SHOW PREVIEW

VISIT GLASS NEWS ON STAND A24

The UK’s Leading Glass & Glazing Newspaper

fitshow.co.uk

SYNSEAL GETS READY FOR FIT SHOW WITH TWO STANDS Synseal Group is taking a new approach to the FIT Show this year with two productfocused stands showcasing popular brands WarmCore and Masterdor. With a new product joining the WarmCore family, and with customers keen to see the latest Masterdor Craftsman styles up-close, Synseal Group has taken the decision to exhibit the best of both with not one but two stands at this year’s show. The WarmCore stand will feature the popular warm aluminium folding sliding door and window ranges, the latter of which was launched at the FIT Show last year. The stand will also be showcasing Synseal’s fully thermally broken lantern roof system, Stratus, which complements the WarmCore range with its hardwearing aluminium exterior and unbeatable thermal performance. At the Masterdor stand you’ll find Synseal Group’s quality, low-maintenance Benchmark composite door and the precision-engineered Craftsman timber door, the hallmark of the Masterdor brand which has recently had

“We have always had a lot of success launching new products and testing customer reactions to them at the FIT Show, which is why we will be once again revealing our latest product developments and innovations at the biggest trade show of the year." 32

“This year we want to consolidate that message by giving fabricators and installers the chance to see our two fastest-growing product ranges in much more detail, so they can see why WarmCore, Stratus and Masterdor can open up new markets and add real value to their current window, door and roof system offers.” five new styles added to its 27-style range of traditional and contemporary doors. Sales and Marketing Director Andy Jones explained: “We have always had a lot of success launching new products and testing customer reactions to them at the FIT Show, which is why we will be once again revealing our latest product developments and innovations at the biggest trade show of the year. “Last year for us was all about demonstrating the extensive product range we have on offer at Synseal Group and establishing ourselves as the leading supplier of window, door and roof systems to the industry. “This year we want to consolidate that message by giving fabricators and installers the chance to see our two fastest-growing product ranges in much more detail, so they can see why WarmCore, Stratus and Masterdor can open up new markets and add real value to their current window, door and roof system offers.” You can find Synseal Group at the FIT Show 2017 at WarmCore Stand R15 in Hall 8 and Masterdor Stand K40 in Hall 7. READER ENQUIRY NO: 0317/0055

QKS CONTINUES THEIR WINNING STREAK WITH JANUARY’S FIT SHOW IOTY Scoring a hat trick of awards all within the space of a couple of months, Atlas Roof Solutions Approved Installer QKS Home Improvement is on a bit of a winning streak at the moment. Adding to their National Installation of the Year award and National Houzz Service award the Lincolnshirebased company has now come out on top in January’s FIT Show Installation of the Year competition. Following up Nordic Installations’ win in December for their bespoke new build in Dunsford, Devon, QKS were up against some tough competition with excellent installations submitted by companies such as The Window Company, DWL Windows, McDermott Windows and even Atlas Roof Solutions – a company they work very closely with. “It was the well exposed images with the product shown clearly that caught my attention,” said CAB’s Adrian Toon, the competition’s judge.

“They also supplied a great range of pictures. With the vertical elements of the installation being vertical within the image, this also helps with the appeal in the eyes of the viewer.” Earning themselves the title of January’s FIT Show Installation of the Year winners, QKS has also won a FIT Show goodie bag and a pair of tickets to the show’s much talked about gala dinner taking place on 24th May. They’ve also been added to the shortlist of monthly winners who have the opportunity to be crowned overall Installation of the Year winner, which will be announced at the FIT Show gala dinner. Winning installations to date can be seen on the FIT Show website: http://www.fitshow. co.uk/installation-of-the-year.

THINK YOU’VE GOT WHAT IT TAKES TO ENTER AND WIN? Photographic entries can be submitted via Twitter for the Installation of the Year competition using the hashtag #FITInstallation including a short description of the installation and product used. Taking place 23-25th May 2017, to book a stand at FIT Show 2017 please contact Freya Humphries on: 07572 623457, or email: freya@fitshow.co.uk. READER ENQUIRY NO: 0317/0056

March 2017 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

VISIT GLASS NEWS ON STAND A24

FIT SHOW PREVIEW

THE NEC BIRMINGHAM 23-25 MAY 2017

fitshow.co.uk

BARRIER COMPONENTS PRESENTS

NEW BALUSTRADE HARDWARE AT FIT 2017

Following on from the highly successful launch of the BarrierSabco frameless glass balustrade system last year, Barrier Components Ltd is due to launch a raft of new balustrade hardware at the FIT Show in May.

"They constantly strive to source new and innovative quality products from around the world to provide a one-stop-shop." new components they will feature a range of Frameless Glass Seals, Vistafold 120 and Patioslide 100 & 200 folding and sliding door kits along with three new straight sliding door hardware sets for framed and frameless glass doors on the stand.

Barrier Components, who are celebrating 30 years in business this year, will be exhibiting a selection of components including Standard Spigots in 316 stainless steel, Tilt-Loc Spigots (2205 Stainless steel), Pre-Assembled Posts, Mega Grip 3kN balustrade, Glass Rail Capping, Juliet Balcony Kits and 316 stainless swimming pool hinges and locks. They have exhibited at every FIT show so far since 2013 and this year alongside these

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Barrier Components Ltd is a leading architectural hardware supplier based in Purfleet in Essex. They constantly strive to source new and innovative quality products from around the world to provide a one-stop-shop and respected technical support to their customers. Visit their stand at FIT this year number G48. New Juliet Balcony Kits from Barrier Components Ltd

READER ENQUIRY NO: 0317/0057

Presenting our New Balustrade Hardware We'll be launching our new Juliet Balcony Kits (Single and Double) along with Pre Assembled Posts (Round & Square) and Glass Rail Capping for Balustrades at the FIT show in May. They'll be displayed alongside New sliding Door Systems, SABCO Balustrade, Vistafold 120, Patioslide Sets and Frameless Glass Seal Kits at the show. Come see us on stand G48.

Tel: 01708 891 515 sales@barrier-components.co.uk www.barrier-components.co.uk

www.glassnews.co.uk | March 2017

ORANGERY & CONSERVATORY EXPERT

The UK’s Leading Glass & Glazing Newspaper

COMPREHENSIVE ROOF PORTFOLIO FROM MODPLAN Leading VEKA trade fabricator Modplan have long held a reputation for manufacturing one of the most comprehensive product ranges on the market today and their conservatory roof portfolio is no exception. With several roofing options available, Managing Director, Heidi Sachs is clear as to why choice is important. She comments: “We understand the importance of introducing homeowners to the difference that the right roof can make. Because while glass and polycarbonate are still the most popular options, there are a wealth of different solutions out there. Having a selection of these solutions in your portfolio will open up even more opportunities than ever before and mean you have the right solution no matter what the situation.” The LEKA Warm Roof from Modplan is the latest addition to Modplan’s roof solutions and is ideal for new build and retro-fit projects. The LEKA Warm Roof is up to 40% lighter than other solid roofs on the market today and has a U value of just 0.15 W/m²K making it one of the best insulators of its kind too. It’s the only GRP structured, fully thermally layered roof on the market and because it has no aluminium or wood, there is no cold bridging or condensation. For installers looking for a choice of glass, polycarbonate or tile-effect roof options, the

popular Vertex conservatory roof system is the perfect choice. The unique one piece GRP peripheral main beam incorporates an integral gutter, giving the roof a much greater inherent strength. It’s been part of the Modplan portfolio for many years because it gives installers everything they need from a conservatory roof system. Available with ogee or dentil moulding, Vertex is a truly unique, upmarket roof solution. For installers looking for the traditional conservatory roof, Wendland is a highly configurable roofing system that can be used on all Modplan’s conservatories. It’s a BBAapproved system and has an array of design options. Modplan recently added LivinRoom and Loggia to their portfolio and it has been an incredibly popular addition. At its heart, it is a classic conservatory roof system, but the addition of an internal engineered steel frame that is plastered to give a perimeter ceiling creates the sophisticated feel that today’s homeowner demands. All Modplan’s roofing solutions are manufactured in their dedicated roofing facility at its headquarters near Newport Gwent. So, if you want to grow your conservatory sales, think about how the roofs can make the difference to your portfolio and how Modplan can make it happen.

Modplan manufactures and provides a comprehensive range of products that includes Matrix 58, Veka Matrix 70 and 70FS, Veka Vertical sliders, a dedicated painting facility, PVC-u patio and bifold doors, conservatories, the Vertex Open Canopy, the Vertex roof system for polycarbonate, glass or tile effect, Wendland roofing system and the

newly added Ultrasky, Livin room and LEKA Warm Roof. For more information on any of the Modplan’s products and support, simply Ask the Man from Modplan. Tel: 01495 246844 www.modplan.co.uk READER ENQUIRY NO: 0317/0059

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Image courtesy of Lancashire Conservatory Roofs Ltd.

SUPALITE REQUIRE COMPANIES TO BECOME FABRICATORS OR APPROVED INSTALLERS Fully LABC Approved Replacement Roof System

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IN YOUR AREA

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We at Supalite are receiving an ever increasing amount of retail enquiries for replacement conservatory roofs.

Provision of Retail Enquiries and

Dedicated Customer

Therefore we are looking for companies to become SupaLite Fabricators or Approved Installers for your area.

Marketing & Showroom Support Training Both On & Off Site

Own Exclusive Areas National Advertising

Lead Generation

Service Manager

01772 82 80 60

sales@supaliteroof.co.uk www.supaliteroof.co.uk March 2017 | www.glassnews.co.uk

ORANGERY & CONSERVATORY EXPERT

The UK’s Leading Glass & Glazing Newspaper

ECONOMY IS IN A GOOD PLACE JUDGING BY CONSUMER BEHAVIOUR I’m not sure how many ‘experts’ have been on the news in the last 6 months telling us what is or isn’t going to happen with the economy post Brexit, post Trump. The fact is there is no better barometer than looking at the number of enquiries coming into the business and the number of orders being received each day to really tell us where the economy is really at – at least in the eyes of the consumer.

It is a market which will continue to grow, and its products will become increasingly popular.

With a full range of traditional roof styles already available, and enhanced by orangeries

Supalite Roofs are among the best in the market in terms of their designs and technical properties and they come with ExtraLight tiles which are exclusive in the UK to ourselves offering a more traditional British feel in terms of colour. For fabricators and installers there are great business opportunities in the market and our fabricator and installer support packs are designed to help you maximise those opportunities.

On this basis it is in a really good place, 2017 has started very well indeed and all the signs are that it is going to continue this way. For those of us supplying solid roofs this is great news, our products continue to find real favour with the consumer market and as more people become aware of the potential of the product to impact their homes so positively we see this popularity continuing in an upward arc. Of course, with so many thousands of conservatories installed across the UK, being able to offer a conversion system to enhance their year round usability is always going to be a good business model, and this goes for system designers like ourselves, fabricator and installers.

and other specific designs it is something which offers a solution for every taste.

Please get in touch if you would like to hear more about the opportunities in the market and how we can help you, or come and see us at the FIT Show. www.supaliteroof.co.uk

Steve Hacking is Operations Director at Supalite.

READER ENQUIRY NO: 0317/0061

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0317/0062

Would you like to manufacture

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THE GROWTH PRODUCT IN OUR INDUSTRY? SUPALITE TILED ROOF SYSTEMS LTD ARE OFFERING THE FOLLOWING:

Interest Free Machinery Package Dedicated Territory Manufacturing Software & Training Marketing Support Factory Design & Planning Service Fabricator Training www.glassnews.co.uk | March 2017

01772 82 80 60 sales@supaliteroof.co.uk www.supaliteroof.co.uk

ORANGERY & CONSERVATORY EXPERT

The UK’s Leading Glass & Glazing Newspaper

CORNICE & LIVINROOM CONTINUES TO DRIVE TREND TOWARDS CONTEMPORARY ORANGERY Six years ago Ultraframe transformed the conservatory industry with the development of two industry-changing components – Cornice and LivinRoom insulated pelmet. Both systems were designed to give retailers value-added components that would allow them to transform a simple conservatory into something far more elegant, desirable and with the addition of LivinRoom, improved thermal efficiency. Today, with thousands of Ultraframe installations across the UK, Ultraframe’s LivinRoom is still the most flexible and thermally efficient pelmet system on the market, with many retailers citing upwards of 50% of their installations containing LivinRoom, Cornice or both. Today, Ultraframe has revealed its new Cornice range giving retailers even further scope to give home owners a unique extension. The new range includes the original ‘classic’ Cornice and the addition of a contemporary ‘flat’ Cornice available as 1, 2 and 3 tiers. Explaining the rationale for the new

Cornice range, Ultraframe Design & Development Director Andrew Thomson comments: “the adoption of Cornice and LivinRoom has been incredible. For many of our network partners, the inclusion of both components has almost become standard across their builds, delivering a more refined look akin to a contemporary Orangery.” The addition of the three new Cornice options available in any colour further enhances the opportunity for retailers to ‘bespoke’ every design and builds in a further layer of profit opportunity versus a standard conservatory. One of the key attributes of the LivinRoom insulated pelmet is its variable internal projection which allows retailers to choose the optimum width (300mm – 1200mm) to achieve the desired look of the interior space. As Andrew explains: “We’re seeing growth in

“We’re seeing growth in demand for solid roofs, but for homeowners who want to retain a large proportion of glass and achieve a real-room feel, the integration of a wide LivinRoom insulated pelmet delivers the best of both worlds.” 36

demand for solid roofs, but for homeowners who want to retain a large proportion of glass and achieve a realroom feel, the integration of a wide LivinRoom insulated pelmet delivers the best of both worlds.” Coupled with the new range of Cornice, Ultraframe is convinced that this ‘mix and match’ approach will continue to give retailers vast opportunity to maximise the profit opportunity of every job. Andrew concludes: “our offer to retailers is entirely focused on giving them the broadest range of products that allows them to deliver against any brief – regardless of its simplicity or complexity. Whether a home owner is looking for an Orangery style structure but has the budget for a conservatory, then for a relatively small price uplift they can achieve an Orangery look and feel with the simple addition of Cornice and LivinRoom – and now with the addition of the new Cornice design, homeowners can choose either a traditional or contemporary look for their new Orangery.” READER ENQUIRY NO: 0317/0063

March 2017 | www.glassnews.co.uk

0317/0064

www.glassnews.co.uk | March 2017

ORANGERY & CONSERVATORY EXPERT

The UK’s Leading Glass & Glazing Newspaper

INNOVATION FROM ULTRAFRAME THAT TRANSFORMS

‘THE WHITE BOX’ EXTENSION Glass News Editor, Chris Champion, visits Ultraframe UK at their headquarters at Clitheroe, Lancashire, and has the opportunity to view their range of conservatory and home extension roofs. Unless one is born into a family with a successful business that fabricates or installs windows, doors, conservatories or roofs and is expected to take on that family business, I don’t believe many people sit down with their career officers at school and declare that they want to go into the ‘double glazing’ industry. Somehow it is different from other occupations and may be that has something to do with the industry’s reputation or people’s perception of it. What is clear, and is evidenced by what one might call the new breed of managers who are appearing in the industry, is that it is viewed as an opportunity by those who have worked their way through a host of multinational companies that are highly respected and are household names. More and more I am finding that senior people in companies have had careers in a host of high profile companies, from the big and well known accountancy and consulting multi-nationals to the large, and world renowned, manufacturers. For some reason it is easy to think of Window, Door, Roof and Glass industry as being relatively young, and then you realise that there are many companies that have been going for well over 30 years!

Adan Wilde, Marketing Manager, with UltraSky lantern

Julian Slade, Chief Executive

Clitheroe based Ultraframe is a case in point. It is the market leading designer and manufacturer of conservatory roof systems and has been in business since the early ‘80s. It has well over 1,500,000 installed Ultraframe conservatory roofs performing, day by day, across the UK. Visiting Ultraframe’s impressive facility at Clitheroe is well worth the trip. It’s a vast site and the company employs around 350 people. But although large it has the atmosphere of a family business and that may be because of drawing the work force from in and around Clitheroe, a town in the Trough of Bowland, around 34 miles north west of Manchester, with a population of nearly 15,000. That ‘family feel’ is not meant in a derogatory way at all, for this is a forward looking, efficient, successful and innovative company. Ultraframe takes great pride in what it does and, as Julian Slade, Ultraframe’s CEO says: “This is a company with solid foundations and is

Andrew Thomson, Design and Development Director

proud of its achievements. Its core values are important and integrity is high on that list and I would like to think that is one of the reasons that our customer retention is so high. Investment and innovation are important but understanding the customer’s needs is what drives this business. At the end of the day they want

products that give them profitable installations.” In talking with Ultraframe’s management team it is clear that apart from them all sharing the same vision for the company, they each bring specialist knowledge and experience to their roles. Referring back to the earlier remarks concerning

people from multi-nationals now infiltrating this industry, Ultraframe is a perfect example. Specialists are in place for Digital, Trade and Consumer Marketing. Engineering, not surprisingly, is the quality looked for in the Research and Development arena, and Customer Services has both trade and consumer facings. The individuals who head up these areas have brought experience and knowledge from other industries and apply that knowledge to the Ultraframe business. Julian Slade is a prime example. A man with an engineering degree who happily defers to the engineering skills of R & D Director, Andrew Thomson, Julian has vast experience across sales and administration as well as in running companies such as Northern Foods’ Ready Meals Division. Procter and Gamble and Nestle are also companies on his CV. So why Ultraframe? “After selling Northern Foods it was a matter of what shall I do next?” said Julian. Cornish born and hailing from Crantock, a place I know well having whiled away many happy hours, and days, surfing the beaches in and around Crantock, I might have been tempted to return to my roots and enjoyed the waves. Not Julian. Still a young man with much still to achieve, an offer from owner Brian

Kennedy 2012, to take Ultraframe into its next stage of development was an attractive proposition. “It’s important that we understand our customers and it doesn’t matter whether you are in the food industry or conservatory roofs, asking what the public want and what the trade need to satisfy them is what it’s all about,” commented Slade. “We want our network to thrive, naturally, and we want to get as many customers as possible to come to Clitheroe. We need their feedback on what we’re doing, and we need to continue to modernise the conservatory and get cleverer with glass. We have a big network of fabricators and installers and it is vital that we provide them with both the products and the marketing tools to support their growth.” Ultraframe is a specialist company: a company that manufactures virtually any roof product. With so many companies diversifying their offerings to improve their turnovers, is that an option for Ultraframe? “We are all about the best way to create warm light living spaces and staying ahead through practical innovation. Our specialism is roofs and there is a vast market for new and replacement roofs for conservatories, after all there are 3 or 4 million conservatories out there!

March 2017 | www.glassnews.co.uk

ORANGERY & CONSERVATORY EXPERT

The UK’s Leading Glass & Glazing Newspaper

Three LivinRoof extensions on one street

UltraRoof 380 with Full Height Glazing

Loggia

LivinRoof interior

UltraRoof 380 Interior

Loggia with LivinRoom interior

PVC option to match modern window frames, or Aluminium, available in White, Anthracite Grey or Satin Black. Internally the lantern roof is clad in white PVC or upgraded to anthracite grey or satin black to either match or contrast the external finish.

LivinRoom and Cornice with a Loggia Column

UltraSky

With a research driven approach the company has brought a variety of innovations to market. The plateauing of the conservatory roof market drove the company to explore how the single storey extension market could be exploited and, working with their trade partners, they have been able to develop a wide range of systems to satisfy customer demand while providing the installer with the opportunity to enjoy higher margins.

systems differ. In the case of RealRoof, it provides the opportunity for an extension to match the rest of the house. A traditional vaulted and plastered ceiling inside and a matching roof to the rest of the house outside. It can be supported by stone or brick piers, stunning Loggia super insulated columns or its own aluminium posts. The exterior of the RealRoof can be dressed with tiles or slates the same as those on the house, giving the extension the ability to seamlessly blend in with the home.

The LivinRoof that was launched in 2014 and took the New Product Award at the G Awards that year, is a good example. Giving the flexibility to combine solid and glazed roofing it gave the opportunity to enjoy a living space year round by enhancing the

thermal performance. The UltraRoof380 also tackles the issue that old conservatories (not modern ones!) can be ‘too hot in summer and too cold in winter” However, the lightweight tiled finish can also be enhanced by multiple full length glass panels or Velux windows. It’s a completely pre-fabricated roof that means easy and quick build on site. Why UltraRoof380? I’ve actually heard installers asking if that’s a mistake – should it be 360, as in 360 degrees all round vision? No it isn’t. The 380 refers to the 380mm ring beam and, I understand, there’s a big brother to follow! RealRoof is yet another offering in the stable and, by visiting Clitheroe it gave me the opportunity to see and understand how all these

www.glassnews.co.uk | March 2017

The Loggia product that Ultraframe has developed has re-invented the conservatory. With plastered walls internally it is just like a normal room but with the benefits of great light and thermal performance. Based

“With a research driven approach the company has brought a variety of innovations to market.” on the use of Loggia corner columns which give great rigidity and durability, it allows seamless integration of side windows and doors with masonry elements. For Orangeries and extensions the UltraSky lantern is a product that really catches the eye and is available in a number of bespoke rectangular sizes ranging from 1m x 1.5m to 4m x 5.85m. The amount of clear light is what most impresses with narrow profile and the expanse of glass. There is a White

Although the products and the range of differing ones is impressive, it’s how they reach the homeowners’ eye and what Ultraframe do to help their fabricators and installers that is key to the success that Ultraframe has enjoyed. I talked earlier about experts in their own fields being part of the team and with Ultraframe they have ensured that that is the case. Marketing in this day and age has a variety of specialism and finding the right people to take on, for instance, consumer marketing as opposed to trade marketing, or online marketing and social media, is key. Ultraframe is committed to supporting its network and generating enquiries for them and this is supported by impressive apps that have been developed with instant update of information and the ability for the homeowner to view their chosen product on their own home. Every year, over 30,000 homeowners take advantage of the

online Ultraframe Product Selector to start their home improvement journey. No one should decry the success that companies have had in the past and the methods that were used. That was then: but this is now. Ultraframe has embraced technology, design and modern day thinking and is surely poised to take the company on to even greater heights in the future. No longer is the glazed extension viewed as a white box. Ultraframe’s innovative designs have given retailers the opportunity to win work that previously they might not have even known existed and long may that continue. The last word should go to Julian Slade: “The innovation and technical expertise that has seen Ultraframe develop so many new products has provided opportunities for the trade to maximise earnings but we should always remember that the ‘white box’, the conservatory, is still in demand. There will always be a demand for inexpensive products to enhance the home and Ultraframe will always offer products to appeal to those with a small budget as well as those wanting sophisticated extension solutions.” READER ENQUIRY NO: 0317/0065

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Wes Aspinwall Yard Supervisor, Euroglaze Don’t be fooled by his background in Mixed Martial Arts and almost 20 years spent working as a nightclub doorman, Wes Aspinwall’s tough guy exterior hides a friendly, fun loving personality and a problem solving mind which is helping to save his employer thousands of pounds every year.

IT’S ALL ABOUT YOU

YOUR CAREER

Where were you born, and which part of the country do you currently live?

When and how you joined this industry…

I’m a proud Yorkshireman – born and brought up in Barnsley and I still live and work here.

Your education and the subject or activity in which you excelled… I was very practical and loved subjects liked art and woodwork. It was in PE though where I really excelled, and that’s still a big part of my life.

Your favourite sports or interests… I’m very keen on keeping fit and like all sports, but my real passion is MMA. For the uninitiated, that’s Mixed Martial Arts which combines Jui-Jitsu, Boxing, Wrestling, Taekwondo and Judo. Some people would know it through the UFC on TV and, while I never made it to anything like that level, I did compete in local tournaments and I still train regularly.

I joined Euroglaze straight from school when I was 16 – working in the factory to begin with and probably doing most of the jobs in there at various times. I’ve been working outside in the yard now for about 15 years but understanding the fabrication process so well helps me come up with ideas for things like how we manage and optimise offcuts.

The job you do in 25 words… I manage all of the goods inward at Euroglaze and make sure it’s all done as efficiently as possible.

Your greatest achievement… At work, I’m completing an efficiency programme which I know has already saved the businesses thousands of pounds which is a great feeling. I’ve optimised the stock levels so that we don’t have so much capital tied up in profile and reinforcement anymore, and I’ve recently teamed up with our despatch manager Wayne Elkin to free up enough space to bring all our vehicles

Your biggest regret in life… It’s that common one of not taking school seriously enough and not really doing well enough to go on to college and establish my career early on. Thankfully, I’m working hard now to put that right.

Someone or something that inspires you… Because of my involvement with MMA, it’s a friend of mine called Oliver Lovell who I used to train with. He got into the sport when he was about 15 and went on to compete for England. He has made MMA his life and runs his own club in Barnsley now coaching youngsters. I really admire that.

The temptation you can’t resist… I’d have to say cake – even when you’re training as hard as I do, it’s hard to resist a sugar fix.

into the yard overnight rather than having to pay fees to park them in a separate compound.

AND YOUR FUTURE

The mistake you’d like to correct…

What you would like to do if you weren’t in this industry…

They teach you at Euroglaze to see every mistake as a learning opportunity and I think that’s a great philosophy.

The talent you would like to enhance… Until recently, I worked for 17 years as a doorman in pubs and clubs around Doncaster and Barnsley which definitely teaches you good people skills. That’s something which has been recognised here, particularly now that we’re working more as a team managing deliveries, stores and despatch. The company really sees the value in training so I’m looking forward to getting more opportunities to apply those skills within the business.

I’d be running my own gym just like my mate Oliver.

A particular ambition… The culture within this business now means everyone’s ideas are listened to more than ever and everyone has an equal chance to progress so I’ve set my sights on working towards a management type role.

The way you want to be remembered… As someone who was honest, trustworthy and hardworking but also fun to be around.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 40

March 2017 | www.glassnews.co.uk

0317/0066

THERE’S A DISTURBANCE IN THE FORCE WITH THE FIRST MAJOR CHANGE IN THE IDEOLOGY OF CLEANING VINYL WINDOWS AND DOORS IN OVER 20 YEARS! INTRODUCING THE

RC-2000

GED’s new TWIN-HEAD robotic PVC corner cleaner allows for: • complete cleaning all the way into corners • consistent, repeatable movements • multiple angles of attack and presentation of tools at unique and previously unattainable angles The RC-2000 Robotic Cleaner is certain to revolutionize window fabrication for decades to come. Call Chris Wale, European Business Manager, for more information.

+44(0) 781.577.6089

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or email: cwale@gedeurope.com or visit www.gedeurope.com

Video

www.gedeurope.com

www.glassnews.co.uk | March 2017

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

HIGH RESISTANCE & TECHNICAL MATURITY

IF YOU’RE ONLY RELIABILITY OF TPEDGE MODULES SUCCESSFULLY TESTED GOING TO INVEST IN ONE WELDER, MAKE IT THIS ONE

Within the scope of the »TPedge« project, Bystronic glass has cooperated with scientists from the Fraunhofer Institute for Solar Energy Systems (Fraunhofer ISE) in Freiburg regarding the development of a process for the industrial production of innovative PV modules based on a Fraunhofer patent. Numerous prototypes of these TPedge modules have now been subjected to comprehensive tests which confirm the high reliability of the module concept. The Fraunhofer ISE mounted 70 TPedge modules on the façade of a laboratory building and subsequently put these to successful use for over three years.

The modules were produced using Bystronic glass machines and systems. TPedge modules are edge sealed, double glass PV modules that have a great similarity to insulating glass windows. The solar cells are fixed in gas-filled spaces using adhesive pins between the glass panes. TPedge eliminates the need for traditional encapsulation foils and the module frames so that both material costs and time consuming lamination processes are removed.

Cost reduction in the module production with TPedge

In the humidity-heat test, the TPedge modules with various commercial cells were subjected to a temperature of 85°C and a relative humidity of 85% over a period of 4000 hours. The modules did not present any changes when compared with initial output measurements. In comparison, the conventional modules (glass-foil laminate and glass-glass laminate) partially displayed considerable ageing phenomenon and an output loss of up to 41 percent. The testing of the resistance to changing thermal loads was also successfully passed. Fraunhofer ISE’s

Within the scope of the project »TPedge – Development of a Technology for Edge Sealed Solar PV Modules«, the Fraunhofer ISE has cooperated with Bystronic glass in the technological development that is incorporated into the the industrial production of innovative solar module concepts. “We have successfully taken the leap from a laboratory prototype to the standard industrial size (with 60 solar cells),” said Max Mittag, Project Manager at the Fraunhofer ISE and Tobias Neff, Solar Product Manager at Bystronic glass, explained that “With the TPedge technology, the costs for the module production can be lowered considerably – with an envisaged cycle time of 45 seconds per module line.“ The Fraunhofer ISE was able to take automated production systems for TPedge modules into operation in its »Module Technology Center« and use them to manufacture various prototypes in different setups. The industrial manufacturing processes have been developed further and optimized. The weight of the TPedge modules have been reduced by 30 percent by utilising 2 mm thin glass. The prototypes that were manufactured together with Bystronic glass were subjected to comprehensive module tests in accordance with IEC 61730/61215.

TPedge module with 2 mm thin glass during surface load test

Electroluminescence imges of tested modules after 4000 hours of humidity-heat tests (85°C, 85% r.H.); TPedge module (left), glass-glass-laminate (center), glass-foil-laminate (right)

The results confirm the high resistance and the technical maturity of the module concept. Many different TPedge design setups were tested, using the conventional glass-foillaminate and glass-glass-laminate modules as a reference. The resistance to hail and surface load were also tested.

PROVEN AGEING RESISTANCE 42

»TestLab PV Modules« verified the durability of the TPedge modules by exposing them to 400 temperature cycles (- 40°C … + 85°C) in the testing process.

EXCELLENT MECHANICAL RESISTANCE Resistance to mechanical loads and hail were conducted at the Fraunhofer ISE using commercial mounting systems. The tested modules were successfully tested in various mounting positions up to a maximum pressure load of 5400 Pa. Despite the fact that the surface load tests were repeated numerous times, a change to the output was not subsequently measured. The hail resistance was also tested with the modules with a reduced glass thickness also being successfully tested. Critical areas of the module such as glass edges, were subjected to 25 mm large hailstones. The tested modules passed the test without any damage and it was also possible to use the same ones for other tests.

CONSIDERABLE COST SAVINGS Models for the calculation of the »Cost of Ownership« that were developed at the Fraunhofer ISE were used to calculate the specific module costs (€/Wp) for both TPedge and relevant competitive module technologies. “The specific module costs of the TPedge module concept are around 2.2 percent below those for the conventional glass-film laminate”, said Max Mittag. “These cost reductions are especially achieved by the lower material costs that account for around 90 percent of the total module production costs,” added Tobias Neff. TPedge saves approx. 22% (without solar cells) or 7.5% (with solar cells) in material costs when compared with conventional modules. TPedge also saves approx. 15.4% (without solar cells) of the material costs when compared with glass-glass laminates. The »TPedge« project started at the beginning of 2013 and was supported by the German Ministry for Economic Affairs and Energy (BMWi). The Fraunhofer ISE and the project partner Bystronic glass successfully developed the TPedge module technology and industrial production possibilities further.

The southwest façade of Fraunhofer ISE in Freiburg with TPedge modules

READER ENQUIRY NO: 0317/0067

The market-leading SMR-4 4 Head Welder from Haffner Murat is up to four times faster than conventional welders. It can also carry out three square welding, which equates to one extra frame per cycle. It is, quite simply, the fastest welder on the market. The advantages the welder brings are why Haffner Murat delivered 12 machines to customers at the start of the year. Dave Thomas, Managing Director of Haffner Murat, says: “Word is getting out about how much the SMR-4 adds to a fabrication set-up and we’re getting more and more enquiries about it. Fabricators can see that the SMR-4 offers a quantum leap forward in terms of quality and efficiency. They also know that the value it will add will overwhelmingly outweigh the investment.” As well as features to speed up production and reduce lead times, the SMR-4 is packed with features that improve product quality and cut waste. It is factory set each time and has automatic transom fences, automatic corner fences and automatic transom and mullion alignment, all things that add impressive value to a fabrication process. The advantages of an SMR-4 are clear, but Haffner Murat’s free and impartial consultancy service gives fabricators added peace of mind. Dave comments: “We want fabricators to invest in machines that will help get their business to where they want it to be. We’ll work with them to make sure they make they make the right investment. It’s an approach that builds trust and means they’ll return to us when they’re ready to move to the next level in their business.” Alongside the consultancy, Haffner Murat also offers finance and part exchange packages to help any machinery investment make even better financial sense. So if you’d like to take your business to the next level, contact Haffner Murat and find out if the market-leading welder is what your fabrication set-up needs. Tel: 01785 222421 - www.haffnermurat.com READER ENQUIRY NO: 0317/0068

March 2017 | www.glassnews.co.uk

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

ERICSSON AND COMAU PARTNER TO EXPLORE POTENTIAL OF 5G FOR SMART MANUFACTURING Ericsson (NASDAQ: ERIC) and Comau, a world-leading company in industrial automation products, systems and solutions, have signed a collaboration agreement to explore the potential of 5G through a series of projects related to the development of innovative services and solutions on Industry 4.0 and smart manufacturing, enabled by 5G technologies. Through the combination of Ericsson’s leadership in 5G technologies and Comau’s leadership in automated manufacturing solutions, this collaboration aims to prove the benefits of advanced Internet of Things (IoT) solutions for industrial automation. Comau and Ericsson will leverage existing and future 5G network technologies, IoT

platforms, Cloud and Big Data solutions, in order to enable innovative services, increased competitiveness and efficiency for smart manufacturing, maintenance and quality control. The collaboration also aims to establish a strong research and industrial community and an innovation ecosystem where Comau and Ericsson, their customers, academia, public authorities and other stakeholders may join and collaborate to boost ideas and share resources, in order to showcase the benefits of advanced IoT solutions for different applications. Mauro Fenzi, CEO of Comau, a company that has been committed to developing solutions for Industry 4.0, focuses on the importance of the project: "Our strategy to make more and more 'open industrial automation' and easy-to-use technologies is enhanced by a new element, represented by the agreement signed with Ericsson. This collaboration, and especially the synergy that comes from the union of the know-how of two great companies, enables us to develop the technological infrastructures for the communication networks of the 'Factory 4.0', applying them directly in industrial plants while complying to our fundamental values security, speed and ease of use”. READER ENQUIRY NO: 0317/0069

EMMEGI (UK) OFFERS LOW COST ACCESS TO SEALANT MACHINE & CONSUMABLES The integration of Tekna into the Emmegi group means that the company’s range of specialist machinery is now available via Emmegi (UK). For aluminium fabricators, this gives them direct, low cost access to machines such as the popular TKE259 sealant applicator and all of its accompanying consumables. The pneumatic TKE259 is an easy to use, low maintenance option for applying specialist sealant which protects against joint corrosion. It is recommended by some of the UK’s leading systems companies as a simple and effective way to seal joints and to improve the thermal, acoustic and weather protection barrier on aluminium windows and doors. The machine automatically optimises the amount of

sealant required on each surface and so eliminates wastage and minimises messy overspill. It is already being used by some of the UK’s biggest names in aluminium fabrication, all of whom can now buy consumables direct from Emmegi (UK) at a much reduced rate than previously.

“This is a very simple money saving option for fabricators. We have the consumables in stock for delivery the next day and can supply the machines on a one week lead time.” Further details are available at www.emmegi.com.

This includes one leading sliding door specialist which has already calculated that it is saving around 50% on sealant costs since it switched to buying direct. Ian Latimer, Emmegi (UK)’s Managing Director, said:

READER ENQUIRY NO: 0317/0070

0317/0071

glass technology

More Storage… More Glass Types

• Space saving additional storage

• Glass types can change while loader is working

• Automatic operation, side feeding double sided loader

• Spend the day cutting not moving glass • Maximise cutting capacity

• Increase glass types with less sizes

Phone: +01908 261933 E-mail: sales@hegla.co.uk HEGLA GmbH & Co. KG • 11 Cochran Close • Crownhill • Milton Keynes • MK8 0AJ

www.glassnews.co.uk | March 2017

0317/0072

www.tms-ltd.uk TMS Ltd 2-6 Upton Road, Rugby, Warwickshire CV22 7DL 44

March 2017 | www.glassnews.co.uk

Tel: 01788 879563

www.glassnews.co.uk | March 2017

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

THIRTY YEARS OF STUGA SO FAR...

The Stuga brand has existed for thirty years and some of the original team are still working at the Stuga factory in Norfolk. Machinery brands come and go whereas Stuga endures and has taken steps to try to ensure it stays that way for as long as possible.

One of the keys of Stuga automatic sawing & machining centers and their endurance is down to the fact that they are only sold direct to the market which tends to create a situation that as the supplier and manufacturer of a machine the company has a direct interest in it almost indefinitely. Even if the original purchaser sells the machine the fabricator that purchases it can come to Stuga for back-up and spare parts going forward. There is of course a cost to this but then that is the way this support can be sustained.

“Stuga parts are sourced in the UK meaning that no special items have to come from continental Europe on an overnight service that in reality nearly always takes at least 48 hours and even with Stuga being on the east coast almost any part of the UK is accessible by courier or even taxi.” 46

This ‘direct-to-the-customer’ supply also means that service is exceptional as Stuga believes in the necessity to stand very firmly behind its products, most of which operate at the front end of the production line driving and feeding the uPVC window and door fabricator’s production. Delays waiting for service or adjustment are costly and disruptive to production which is why Stuga has to look after its customers thereby protecting its reputation and giving a very high level of backup. All automatic sawing & machining centers built 2007 have been fitted with cameras which give eyes and ears to the Service Team in addition to internet diagnostics. Since 2005 these cameras have also been able to record (in full HD plus sound) so that events can be played back. With a number of fabricators starting production very early in the morning or working during evenings or nights it is very helpful to have cameras able to record events that can be played back during the hours the service centre is open. This can lead to fast analysis of issues and even mean a faulty or damaged component can be sent to site to be fitted by the customer or a visiting Stuga engineer. There are eight geographically based service technicians throughout the United Kingdom and Ireland. Time is always of the essence. Stuga parts are sourced in the UK meaning that no special items have to come from continental Europe on an overnight service that in reality nearly always takes at least 48 hours and even with Stuga being on the east coast almost any part of the UK is accessible by courier or even taxi. This UK sourcing also helps to protect Stuga customers who know that whatever happens in the future parts will always be available as they are not special or unique to Stuga. Some machinery suppliers have good parts stocks but if they stop trading or drop the machinery manufacturer

they are purchasing from supply issues may come to light after a few years and this is not uncommon. The way Stuga has always operated means that automated sawing & machining centers supplied as far back as the first one in January 2000 are never obsolete. Some machines supplied from other countries that old are redundant due to the unavailability of parts, controls or software. Stuga parts also become obsolete as do the control systems and software but the company always create fixes and workarounds in good time to ensure their machines can continue to work day in day out. The Stuga experience protects fabricators from dealers who sell equipment built in Europe with a lesser technical support which can be painful and costly. Stuga also has a superb service contract which is enjoyed by more than eighty percent of its automated sawing & machining center customers. Stuga has design, production and technical support staff based at Gt Yarmouth and spread throughout the United Kingdom with a service team that is dedicated to a first class customer experience. They are also committed to always trying to get the best as well as the fastest result for fabricators and to keep Stuga machines going for as many years as possible. Machines sold with a design life of ten years are in many cases approaching nearly double that throughout England, Scotland Wales, Ireland and Eire.

Machiner y READER ENQUIRY NO: 0317/0073

March 2017 | www.glassnews.co.uk

ZX4 sawing & machining centre for the discerning uPVC window & door fabricator Sawing & Machining as it should be

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The Stuga ZX4 can produce 800-1000 internally glazed windows per week. There are many reference sites for this high output machining centre. Includes sawcuts and preps for all window and door styles including bi-folds. â&#x20AC;&#x2DC;Uâ&#x20AC;&#x2122; shaped configuration allows the possibility for single operator usage. All Stuga machining centres notch on both sides of any profile. 15.75 metres long by 4.25 metres wide. Professional installation & training.

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Ask for machine sales or visit www.stuga.co.uk www.glassnews.co.uk | March 2017

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Nicola Baylis Marketing Manager, Kestrel Aluminium Systems From Solihull, Nicola Baylis is Kestrel Aluminium Systems’ Marketing Manager. A self confessed fitness fanatic who loves a bit of reality TV whilst dreaming of heading off on her own travel adventure or becoming the next Miss Marple.

IT’S ALL ABOUT YOU Where you were born and live, currently… Born and raised in Solihull and apart from my time at university I haven’t lived anywhere else. It’s a lovely part of the country, close to major motorway networks and the second city so it’s the perfect location for me to live, work and socialise.

Your education and the subject or activity in which you excelled… I graduated from Loughborough University with a Degree in Politics and Business which saw my studies continue by

studying with the Chartered Institute of Marketing for my Professional Certificate in Marketing. I’ve always enjoyed catching up on current affairs and with my interest in politics I am interested to see what the future holds for the UK and USA following recent events.

Your favourite sports or interests… I am a self-confessed fitness enthusiast and it is not uncommon for me to hit the gym twice a day! Crossfit and HIIT training are my favourite gruelling workouts and I have been known to undertake a Wulf Run just for fun.

Your biggest regret in life… I don’t believe you should have regrets in life but probably not having the guts to go travelling on my own would be up there on a list. However, there is always time! I think that by venturing out on your own enables you to open up your eyes to a world of opportunities and makes you more resilient to the

unforeseen challenges that life throws at you.

Someone or something that inspires you… For me inspiration comes from people who identify an opportunity and take the risk to make it into a reality. I have a lot of admiration for people like that, who simply throw caution to the wind by stepping out of their comfort zone and creating their own destiny.

The temptation you can’t resist… Really rubbish reality TV programmes! Made in Chelsea, Gogglebox and 24 hours in Police Custody are addictive for some reason!

YOUR CAREER When and how you joined this industry… Practically fresh out of university my career within the industry started at 22 years old.

The job you do in 25 words… I am fortunate in that my job is so varied. From overseeing the daily activities of the sales office and warehouse, scheduling deliveries to liaising with customers and undertaking the marketing to enhancing the Kestrel Aluminium Systems brand. It’s great that I get

the opportunity to liaise with our customers, the media and staff across all departments.

Your greatest achievement… Buying my first property last year…..but still not too far from the family home. It’s great to have a place of my own, even if it does mean the bills fall to me alone.

The talent you would like to enhance… Public speaking – it would be lovely to get up to speak in front of others without my paper shaking and that uncomfortable pause occurring which seems to last an eternity.

AND YOUR FUTURE What you would like to do if you weren’t in the industry… I’d love to be a Detective, unravelling mysteries and solving crimes. Maybe I’ve watched too many crime dramas but I can imagine it would be a very rewarding

job when you finally find your culprit!

A particular ambition… My ultimate fitness goal is to run a marathon – I’d love to be able to say I’ve completed one and to do it in a good time would be even better.

colleagues to remember me for my dedication and loyalty. Maybe in the future this may change to becoming the first woman to run a marathon in every continent whilst travelling independently around the world uncovering a fugitive.

The way you want to be remembered… In both my professional and personal life I would like my family, friends and

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 48

March 2017 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

JOIN COMPAREMYWINDOWS.COM NOW

The new price comparison site for window prices for homeowners, Comparemywindows.com is a revolutionary way for installers to get high quality enquiries. From today, installers can pre-register with the site to be included as a window and door supplier on Comparemywindows.com.

“We know that more than 70 percent of people start their search for windows on the internet. But what happens when they go online? Mostly they can find companies but

they get very frustrated when they can’t find prices. For most other products, it’s simple to get prices, and we believe windows should be no different.

"People looking for windows and doors can get prices from installers in their area."

“From our research, we know that people aren’t looking for the lowest price. They want to deal with companies they can trust, and having prices up front is part of that. Getting a price gives them the confidence to call or email to make the appointment.

Chris Dickman of Comparemywindows. com says: “We believe Comparemywindows. com will change the way windows are sold. Homeowners will get the information they want upfront and installers will get qualified hot leads.

“That’s why we created Comparemywindows. com as a price comparison site for homeowners. Like the way we use Comparethemarket.com and Trivago to compare insurance and holidays, people looking for windows and doors can get prices from installers in their area. Companies can promote themselves direct to serious buyers on a website that will be ranked highly on Google in their local area.

"The new site will be going live very soon, and Comparemywindows.com is looking for forward thinking installation companies to work with. We know that qualified enquiries are the lifeblood of any business and Comparemywindows.com has been set up to deliver exactly what installers want from sales leads.

“Before Comparemywindows.com goes live, installers can pre-register to add their products, services and prices to the site,” says Chris. “Combining details on local installers, advice and prices, we will make it a great experience for homeowners. Comparemywindows.com will go live in April 2017.”

“Homeowners want to feel they’re in the driving seat when it comes to buying windows. It’s the biggest criticism of the industry and we’ve tackled it head on. Researching the internet, we found that people expect companies to be open and honest about their products and prices, and Comparemywindows.com gives window installers the chance to do exactly that.

READER ENQUIRY NO: 0317/0075

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VELUX® SPRINGS FRESH REWARDS ON INSTALLERS

£35 OF REWARDS FOR EVERY VELUX WHITE POLYURETHANE ROOF WINDOW BOUGHT THIS SPRING VELUX® is offering its customers across the UK and Ireland a raft of rewards, redeemable at a range of top brand partners each time they buy VELUX white polyurethane roof windows this March and April. For every white polyurethane roof window bought during the period installers can claim £35 of rewards, redeemable at retailers including M&S, Argos, Pizza Express, Thomas Cook, Ticketmaster and Currys PC World. Installers have until 12 May to claim their rewards from VELUX, but can only do so by registering to the scheme online at www.velux.co.uk/ rewards. Originally developed for bathrooms, the VELUX white polyurethane roof window has evolved into a vast range of products ideal for contemporary white interiors and ceilings. They comprise a solid core of thermally modified timber encased in moulded polyurethane with a bright white finish. Typically, installers and customers choose this finish for more humid rooms like kitchens and bathrooms as the windows have no visible joints, ensuring a clean and moisture resistant finish. Almost the entire VELUX range is available in white polyurethane, from manual, centre-pivot and top-hung

@GlassnewsMag

“The VELUX Rewards scheme is a great way for installers to get something back each time they choose our products." standard roof windows to combination solutions, and remote controlled VELUX INTEGRA® roof windows. Richard McArthur, marketing manager from VELUX said: “The VELUX Rewards scheme is a great way for installers to get something back each time they choose our products. During March and April we will be offering fantastic

YOUR LETTERS

LETTERS

INSTALLER FOCUS

rewards for every roof window bought with a white polyurethane finish, which is ideal for humid rooms like bathrooms and kitchens. “We know that our customers enjoy rewards that allow them to give themselves and their friends and families a treat, so partnering with some of the country’s best loved retailers and restaurants is a great way to say ‘thank you’ for their continued use of our products and service. Whether you are a frequent installer of VELUX products or use them just a few times a year, it really makes sense to join VELUX Rewards and start earning points with every purchase.” READER ENQUIRY NO: 0317/0077

Dear Editor, The trade press are part of the lifeblood of this industry. I know that an awful lot of news is published on social media these days but fundamentally most of us still rely on the trade magazines to keep us up to date with what’s new. Obviously much of what is published is generated from within the industry itself either direct or via PR agencies and, with very small editorial teams, the magazines have to trust the accuracy of what they receive. Sadly, I’ve seen a couple of examples recently of exaggerated PR stories which have stretched the definition of accurate somewhat and I just hope that it’s not the start of a worrying trend. I know we all want to present our businesses in the best possible light, but surely there can be no excuse for issuing PR which is anything less than 100% true. In these days of ‘post truth’ when even the government is launching an inquiry into the impact of ‘fake news’, I think it’s more important than ever not to undermine the credibility of our trade press. Ian Latimer, Managing Director, Emmegi (UK)

Christina Shaw

/GlassNews

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 0317/0078

"Obviously much of what is published is generated from within the industry itself either direct or via PR agencies and, with very small editorial teams, the magazines have to trust the accuracy of what they receive."

March 2017 | www.glassnews.co.uk

LETTERS

The UK’s Leading Glass & Glazing Newspaper

Dear Editor, I read with interest your recent article “Is There A Limit To The Potential Of Composite Doors?” As one the UK’s leading composite door brands, you’d expect me to talk the market up, but as DOORCO’s continuing month on month sales growth underline, there is still massive potential in the market. There are still a huge number of PVC panels to replace in the market, and a lot more consumers yet to enjoy the superior material and construction of composites compared with previously popular PVC and timber. Add to this the requirement for new thermally efficient housing, and the market looks robust for some time to come. However, as an industry, we’ve historically been quite adept at selling ourselves short, slashing margins and commoditising value in the search for volume. To date, the composite door sector has broadly avoided this, but as a firmly established market with more ‘me too’ brands entering, the challenge is to ensure we keep our offerings relevant, desirable and new. We need to keep improving current product specification and innovating with new products. With this in mind, DOORCO has spent the last six months ensuring that before we reach or even approach saturation, our customers will be armed with a product that we believe will blow others out of the water. Officially launching next month, this new door, The Vanguard, will offer the best of both worlds – an added value composite door that acknowledges and embraces the current trend for aluminium in home improvements. In short, the composite door market will not reach its potential if suppliers like DOORCO continue innovating, developing and bringing new products to market at the right time. We believe The Vanguard will be the perfect culmination of DOORCO’s approach to driving markets forward through innovation. Dan Sullivan, MD DOORCO

Dear Editor, I read with interest the latest findings from Palmer and his forecasts for the continued growth of composite doors through to 2020 when he says they’ll represent two thirds of the market. It’s obviously great news for the industry – remember just a few years ago at the height of recession when our sector was staring down the barrel of a gun? Growth markets present their own challenges and suppliers have the responsibility to ensure that they’ve invested strategically and in advance of market demand to ensure that downstream customers get the service, products, quality and innovation they need to meet the growth. This is precisely what DOORCO has been doing over the last 3 years, achieving a total investment close on to £5million in the UK and Korea. Indeed, the original decision to establish our own production facility in Korea - which has capacity for >900 doors per day - is now bearing fruit thanks to the fact it’s completely independent. The brand has no controlling suppliers/investors dictating UK policy, meaning that all elements of the business are decided by DOORCO only. Thanks to this tight supply chain integration, DOORCO’s focus on prepped door business for the next 12 months is to raise bar on our customer service and delivery on robust operational targets, whilst staying at the forefront of product quality and new innovation. Our recent investment made into a second new paint line and other machinery removes any bottle necks experienced in 2016, and allows us to provide a better level of service whilst welcoming new customers to DOORCO. DOORCO’s strategy has never been a case of big ‘for the sake of it’. We’ve grown strategically to continue to meet the needs of all our customers - small, medium and large. It’s a journey that started over 4 years ago, and part of a well thought out, considered – and even cautious - overall strategy. To enable customers to continue to grow and for us to accept new customers (from prepped to container) has always been our aim.

Dear Editor, Many home-improvements programmes like Grand Designs have introduced thousands of homeowners to the opportunity to welcome in vast amounts of natural light into their home and seamlessly blend inside and out, through excellent bifolding doors. However, programmes like this always feature new build projects with large budgets, which allow homeowners to choose luxury bifold doors made from aluminium. Whilst they are an excellent solution, their price means they can be out of reach for the average homeowner. To meet this demand, installers need to offer an alternative that can match the versatility and performance of aluminium bifolds at a more accessible price, and uPVC is the answer. Whilst uPVC bifolds of old weren’t the best quality and therefore not offered by installers, modern uPVC bifolds can provide a costeffective yet functional and practical way for any homeowner to enjoy expansive views and transform their property. At Warwick North West, we offer our Innolux uPVC bifolding doors. It is our unique stamp on Eurocell’s Aspect profile, offering the same, slim sightlines that draws many to aluminium and maximises natural light. With a more rounder appearance compared to aluminium, the bifold perfectly complements existing uPVC windows providing a clean, consistent design across the home. Much like aluminium solutions, installers can offer uPVC bifolds in a range of colours and wood effect finishes so homeowners can further the premium look. With two to six panel configurations and openings up to 2.3 metres high and 6 metres across, uPVC bifolds are a viable option for any property. What’s more, thanks to unique D handles, the concertina-style doors can fold back flat to produce a 90% opening, making uPVC bifolds just as functional and effective as aluminium or timber. There is no compromise on security or efficiency either. The Aspect profile from Eurocell boasts a six-chambered design meaning better thermal insulation reducing heat loss and air tight seals, which keep out draughts. It is also made from the highest quality uPVC, a robust and durable solution that can provide homeowners with a consistent and reliable service for many years to come. In conclusion, uPVC bifolds provide the perfect solution to allow installers to offer a premium, practical and effective bifold door at both ends of the market. Advancements in the market have meant uPVC has been able to close the gap to aluminium meaning homeowners can take advantage of many of the same benefits of aluminium including style, security and design for the price of more accessible uPVC. Yours sincerely, Greg Johnson, Director - Warwick North West

The shape of the composite door market has shifted significantly in recent years. Gone are the days of one large supplier with complete control over the sector. Markets with multiple suppliers mean choice and a far healthier market for everyone. It’s a great endorsement to see Palmer’s report underpinning DOORCO’s strategy to support customers through investment, something that will benefit all of us if we get it right. Dan Sullivan. DOORCO MD

www.glassnews.co.uk | March 2017

ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

CUSTOMADE SHAKES INDUSTRY WITH REAL ALUMINIUM WORKSHOPS More than 65 REAL Aluminium installation firms have seen their aluminium sales go through the roof after switching to Customade’s REAL Aluminium range and attending a comprehensive one day customer workshop. The REAL Customer Day is the latest advance from Customade under its ‘REAL Aluminium’ offering, which equips the installer with all the tools they need to promote and sell the most extensive range aluminium windows, doors and lantern roofs available from a single supplier. The workshops have de-mystified the process of promoting, quoting, selling and ordering aluminium and helped installers to increase their aluminium sales by an average of 281%. Claire Miller, Customade Group’s marketing manager, explains: “Despite the huge popularity of aluminium and the greater profit margins it brings, installers are still left frustrated by antiquated service levels and complex pricing models. We wanted to cut through these barriers and gather our installers to help them understand more about aluminium and how it

of aluminium windows, bifolding doors, sliding doors, French doors, residential doors, composite doors and lantern roofs. They also learn how they can increase their aluminium leads through effective traditional and digital marketing techniques and leave with a free set of marketing tools which includes corner samples, colour swatches and brochures.

can grow their businesses. The REAL Customer Day is all about boosting their confidence to move into aluminium and to see that it really doesn’t have to be difficult. “We’ve had a fantastic response to the workshops and everyone who has attended – from sales teams to surveyors and fitters – has gone away with a far greater understanding of this invigorated supply chain. We’re absolutely delighted that these installers have increased their aluminium sales by an average of 281% - that achievement really is testimony to how easy REAL Aluminium is!” More than 100 delegates including seasoned aluminium installers and PVC-u installers who are new to aluminium have already attended one of the customer days, which are held at Customade’s headquarters in Stonehouse, Gloucestershire. Thom Emerson, owner of Ideal Window Solutions, attended

a customer day along with his business partner in November. They switched to REAL Aluminium shortly after. Thom said: The REAL Customer Day was very good indeed. It was professionally organised and very well attended. We gained a valuable insight into the aluminium production facility and were talked through all the sales and marketing support that’s on offer. The day gave us a high level of confidence in REAL Aluminium and we had no hesitation in signing up to it afterwards. We’ve already increased sales in aluminium and we’re certain that this will be a great year for us as demand for aluminium continues to rise rapidly.” During the workshop, customers are treated to a tour around the purpose built 72,000 square foot factory which exclusively manufactures the REAL range

REAL Aluminium was launched in 2016 as a step change for the industry. It eliminates the common drawbacks associated with the supply of aluminium and makes sourcing aluminium as easy as buying PVC-u. Customade exclusively manufactures the REAL range and holds more than 100 miles of aluminium extrusions in stock in four colours - white, grey (7016), black (9005) and dual grey on white. Lead times for REAL Aluminium are typically faster than average at just two weeks. Customade is planning to run one REAL Customer Day a month throughout 2017. To find out more about the customer days and REAL Aluminium, please call 01453 826884 or visit www.real-aluminium.co.uk.

READER ENQUIRY NO: 0317/0079

EXLABESA LAUNCHES NEW ALUMINIUM BIFOLDING DOOR Aluminium bifolding doors remain the standard by which all other bifolding solutions are measured and with the launch of the Xlafold bifolding door, renowned aluminium systems company Exlabesa looks set to reinforce the standard. Derek Hodgson, General Manager of Exlabesa, says: “The Xlafold will become a classic solution because it offers everything homeowners, architects, specifiers, fabricators and installers want from a bifolding door.” In terms of aesthetics, the Xlafold has the classic slim sightlines of an aluminium bifolding door. It is available in sculptured or square sash options, so it’s suitable for the commercial, new build and domestic markets. It is available in all RAL colour options so it sits well in any design scheme. The Xlafold ticks all the boxes when it comes to the practicalities too. It has a typical U value of 1.5 W/m2K and features an interlocking gasket system for improved weatherfastness, which means it offers excellent thermal

efficiency and will effectively keep cold and wet weather at bay. It has PAS 24 accreditation, so it offers reassuring security as well as meeting the requirements of Document Q of Building Regulations. While these benefits will attract and reassure homeowners, architects and specifiers, the Xlafold has been designed to appeal to fabricators and installers too. It is considerably quicker to fabricate than other bifolding doors on the market. Its component parts suite with other Exlabesa systems so fabricators can reduce their stock holding

and product inventory. Installers will find it straightforward to adjust the hinges, making it easier to install than competitor systems. Doncaster’s Exlabesa is one of the country’s most experienced and reliable aluminium systems companies. The company has two extruders, two ageing ovens, a vertical powder coating plant and is one of the few companies in the UK to have an in-house anodising plant, meaning it has complete control over the manufacture and quality of its products as well as being able to offer extremely competitive turnaround times. Mill finish items typically take four working days and paint finish items typically take seven working days. All orders are delivered using its own transport for further reliability and peace of mind. To enquire about adding the Xlafold bifolding door to your portfolio, call Exlabesa today on 01302 762 500. www.exlabesa.co.uk READER ENQUIRY NO: 0317/0080

SENIOR RESPONDS AS TRADE CUSTOMERS ASK FOR ALI

Senior Architectural Systems is making itself at home in the residential sector as demand for the manufacturer’s new range of Ali FOLD aluminium doors continues to soar and more and more trade customers ‘Ask for Ali’. Launched in 2016, the development of the new aluminium door range has been supported by Senior’s established manufacturing expertise and long standing commitment to exceptional levels of customer service. Competitively priced and easy to fabricate using existing tooling, the new Ali FOLD aluminium door range is available in a range of styles, including folding sliding, single swing and double swing options. Featuring slim sightlines to create light and airy interiors, Senior’s new range of high performance aluminium doors can safely accommodate maximum leaf sizes of up to 1000mm by 2616mm and a weight of 100kg. Available in a range of colours and a choice of configurations and sizes, as well as offering impressive design flexibility, the new Ali FOLD doors also feature a polyamide thermal break to give impressive thermal efficiency. Commenting, Mark Wadsworth, Senior Architectural Systems’ managing director said: “Although no stranger to the retail market thanks to the success of our popular Hybrid system, we are delighted that our new Ali FOLD patio door range has been positively received by both our existing fabricator base as well as helping to establish relationships with new trade customers. Our commitment to product innovation and maintaining high levels of customer service is in line with our ethos of giving customers what they want when they want it, and we feel we have a great offering with the Ali FOLD range.” To find out more about Senior’s new Ali FOLD aluminium door range please visit http://www.seniorarchitectural.co.uk/ architectural-systems/ali-fold-door/ READER ENQUIRY NO: 0317/0081

March 2017 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

ALUMINIUM

Urban Frames Ad (Aluminium) - GlassNews-Fit_Layout 1 22/02/2017 12:25 Page 1

N EW

ANDY GLASS EXPANDS INTO ALUMINIUM WITH A LITTLE HELP FROM THE WINDOW OUTLET

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urban glazing : the aluminium door glazing solution • Flush-fit aluminium exterior - only 3mm from door surface When outstanding Oxfordshire doubleglazing specialists Andy Glass wanted to expand into aluminium, they were afraid it could be a headache. Over twenty-five years of hard work and commitment to quality, they’d established themselves as the region’s leading provider of uPVC windows, doors and conservatories – but aluminium was a new challenge, and one they feared would prove stressful, expensive and timeconsuming to master. Fortunately for them, they contacted the Window Outlet – the dynamic aluminium fabricator that’s grown from Bristol startup to one of the industry’s biggest and most respected suppliers off the back of its signature short lead times, quick quote turnarounds. The firm has extensive experience helping installers expand into aluminium – and an in-depth understanding of the common issues uPVC companies face as they make the change, as Managing Director Ben Warren explains: “For the first ten years of my career, I worked in uPVC fabrication and would spend hours talking to uPVC installers every week. I know how daunting switching materials or expanding your range to include another one can be – and that’s why we offer comprehensive support to customers in that position, including a training day that covers both the products we provide, and how to properly order them.

www.glassnews.co.uk | March 2017

A pen and paper sketch might feel like the quickest and easiest way of submitting an order, but in the long run that’s often not the case. They can be vague and unclear, and, in the worst cases, require a lot of back and forth between us and the customer to get it right – and the longer that process takes, the longer it is before the customer gets the product. By taking the time to sit down with our clients and show them the most efficient way to order at the very start, we make everyone’s lives easier.” The firm also familiarises customers with its online bifold builder – an intuitive application that allows users to quickly and easily enter their size and hardware requirements, then send them through to the Window Outlet for a quote. “We’re absolutely delighted to be working with Andy Glass,” Ben continued. “They’re an incredibly experienced, respected installer, and it’s been a pleasure helping them establish themselves in the aluminium market. We’d encourage any other uPVC installers looking to enhance their offering with stylish, highquality aluminium products to get in touch, and we’ll do our utmost to help them make the transition.” For more information visit www.the-window-outlet.co.uk or call 0117 405 8488. READER ENQUIRY NO: 0317/0082

• Available in 6 standard sizes and 10 colour finishes • Golden Oak, Irish Oak and Anthracite Renolit foil options • Deglazeable system • Suitable for 44 - 70mm panel thicknesses • Built-in seals for rapid glazing • Weathering performance to BS:EN 6375 and security performance to PAS 24

RegaLead Limited Columbus House I Altrincham Road Sharston I Manchester M22 9AF Telephone 0161 946 1164 Email sales@regalead.co.uk www.regalead.co.uk

Visit us on Stand

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GLASS NEWS INTERVIEW: KESTREL ALUMINIUM SYSTEMS

The UK’s Leading Glass & Glazing Newspaper

WITH A STATE-OF-THE-ART POWDER COATING PLANT AND A SUBSTANTIAL AMOUNT OF STOCK ON HAND, KESTREL ALUMINIUM SYSTEMS PROVIDES FOR BOTH COMMERCIAL AND DOMESTIC NEEDS Glass News’ Editor, Chris Champion, visits Kestrel Aluminium Systems’ impressive premises in Aston, Birmingham, and talks with John Treagust about the last 28 years and what is happening now.

Aluminium seems to be very much in fashion now. Is that the right way to describe it? From a systems house point of view, such as Kestrel Aluminium Systems, probably not! For us, aluminium has always been in fashion but I suspect you are differentiating between commercial and domestic application. Uptake in the domestic use of aluminium has certainly grown in recent times and whereas aluminium products were deemed to be for commercial use, that seems to have changed.

Is that down to aluminium becoming affordable? Affordability is part of it but I believe it has more to do with systems being available. Like ourselves, rather than supplying cladding and commercial materials, generally, companies have designed and provided systems that replicate the PVCu doors, bifolds, windows, lanterns and so on. They are premium products but pricing has become closer to PVCu although it is bound to always be more expensive. The ability to have thermally efficient products in line with today’s ‘must haves’ has also helped us move into the domestic domain. So if price and thermal efficiency are largely satisfied, the tensile strength of aluminium allied to slim sight lines makes it an attractive proposition.

A small part of the substantial stock holding

Has this meant that your customer base has changed? It means that we have more customers, but it certainly hasn’t detracted from our working with our longstanding clientele. Although aluminium hasn’t been in the forefront of domestic fenestration, it should be remembered that it has been a mainstay of commercial work for a long time. Kestrel Aluminium Systems’ roots are in commercial work and we have had customers working with us for nearly 30 years. It was a small business specialising in shopfronts systems which has expanded into all things commercial and then developed domestic systems as the market demanded. It’s privately owned and still run by the founders. Throughout that time it has stuck to its principles of providing excellent customer service.

Acting as devil’s advocate, I don’t think I’ve ever heard of a company that hasn’t said that customer service is everything! That’s fair comment. So what you are asking is how we make ourselves different? I’ll see if I can convince you! Again, everyone says it, but we really work with our customers. The technical back up and hand holding, particularly for new customers, is exceptional. Bear in mind that I have only been with the company for a comparatively short time and what astounded me is the lead times. When I first asked what the lead time was for powder coated products, I was told 2 to 3. My reaction was that 2 to 3 weeks was fairly normal. “No.” I was told, “2 to 3 days.” During the school holidays, which is traditionally our busiest times whilst combining the aluminium and powder coating businesses under one roof, we still only slipped to an acceptable 4 or 5 days. We shall, however,

Sales Manager, John Treagust

be back to the 2 to 3 days pretty quickly now that we have one of the most modern powder coating plants in the UK.

The powder coating is very impressive and we’ll return to that in a minute, but is the plant really the most modern? It is until someone invests a substantial amount of their money on the next generation of equipment. So yes, at the moment, Kestrel Aluminium Systems believe it has the most modern and efficient powder coating available.

What really impressed me is the automation of the chemical etching, washing and drying, and also the powder recovery system… In days gone by, it was a pretty dirty and even dangerous process. The chemicals now used are slightly more user friendly but we wouldn’t recommend having a swim in the tank!

Every powder coated job is tested for adherance and resilience

Apart from loading the baskets and unloading at the other end, the whole process of chemical etching, washing and drying is automated, and all in under 30 minutes. From there the products follow the line through to both automated and hand powder coating, depending on the product, and then the line goes through to the oven and on to packing and despatch.

It’s certainly a smooth process and remarkably clean. It feels more like a laboratory environment than that of a factory. In fact the whole area is light and airy….and all with unlimited parking! Everyone comments on the ability to park at any time. It is also ideal for our fleet to collect products or for customers to collect. Reverting to your comments on customer service, another of our USPs is deliveries. New customers always ask what their day of delivery would be and are astounded when we say that it will be when you need it. We take

Part of the warehouse and powder coating area

March 2017 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

Product moves along the line and through the powder coating process

GLASS NEWS INTERVIEW: KESTREL ALUMINIUM SYSTEMS

Picking from the warehouse

Monitoring pre-treatment progress

After chemical etching and washing, product is automatically transferred to the drying oven

The importance of chemical etching to provide a base for powder coating

great pride in delivery planning on a daily basis and not having pre-defined routes on certain days.

Trust between partners is key, as well as always keeping the communication lines open. I know you have noticed how job titles within the company don’t seem to be obvious. I am, the Sales Manager but due to the fact that we all undertake a variety of tasks when needed, job titles tend to be irrelevant at times.

That must be a huge logistical problem. Is it practical to continue that as you grow and more and more customers come on board? It is certainly something we intend to continue. Every aluminium systems house is competing, and it’s usually on price. We encourage people to look at the whole package offered by Kestrel Aluminium Systems. Are we the cheapest? You can never claim that as someone will always undercut you. However, if delivering in your own timeframe, powder coating in any RAL or UK standard colour in a 2 to 4 day window, a substantial amount of stock at any given time, the ability to buy lengths such as 6.1 metres, 4.4 metres, 2.2 metres, 1.5 metres, 1.1 metres or, literally, just enough to produce a door frame with no wastage, is important to you, Kestrel Aluminium Systems may just be the partner you’re looking for. And you can add to that the stocking of every conceivable fixing, brush pile, seal or whatever, from stock, to complete the job. That ‘customer service’ comment that I made is very serious!

You are certainly doing something right to have 200 plus customers, and many for a very long time. www.glassnews.co.uk | March 2017

Nicki Baylis is a case in point joining from university onto the company’s management trainee programme. She has taken further qualifications in marketing while she has been here, she is involved in planning the deliveries each day and she is also involved in operations on the shop floor. Asking someone what they do at Kestrel Aluminium Systems won’t give you an easy answer. The truth is we all work for Kestrel and will all work together for the good of the customer. Would this philosophy work at any company? Probably not, but it certainly works at Kestrel and our customers appreciate it.

You have always been Birmingham based, moving to bigger premises as the company has grown. I know your original customer base was around the area – has that changed? For a long time the majority of our business was within 50 miles of Birmingham. That has all changed, particularly as PVCu fabricators have embraced aluminium and recognised that it is a good product to offer in addition to PVCu. Now our customers are countrywide. This has meant increasing both our sales and

Hand checking to ensure coverage of complicated profiles

technical support staff so that we can support our new customers, along with operating a fleet of seven lorries.

With aluminium growing in popularity we’ve already talked about Kestrel’s philosophy regarding working with and helping the customer but what should someone new to aluminium be looking for? What are the differentiators between suppliers? Service and price are always going to be important but it’s also important to distinguish between what is tinfoil and what is girders! In other words, when looking at what is supplied by a systems house it’s important to look at the wall thickness of any product – just how much aluminium you are actually buying. We believe that a wall thickness of 2.5mm to 3mm is essential. Less than that and you are erring towards tinfoil! Fabricators are not silly. They recognise that you get what you pay for and, at the end of the day, if they want to be known for quality products, they need quality aluminium. The customer and their satisfaction is at the heart of everything we do.

And what of the future? You are in new 110,000 sq ft premises, you have state of the art powder coating

Hand loading the basket for chemical etching

on site and you have both domestic and commercial systems… Additional systems are constantly being added and you’ve seen the new flat rooflight. We are launching a new roof lantern and then the design team will be working on a new window system and slimline bifold. Watch, out for a lift & slide patio system that is coming soon too. We shall continue to supply to the commercial sector and build on the domestic sector. Both are equally important to us and, although we have quietly built the business, maybe we’ll be a bit more visible in the future! READER ENQUIRY NO: 0317/0084

HARDWARE FOCUS

The UK’s Leading Glass & Glazing Newspaper

BUMPER CARL F GROUPCO CATALOGUE IS BIGGEST TO DATE A new 248 page full colour catalogue from hardware supplier Carl F Groupco featuring over 7,000 product lines confirms the company’s position as a leading distributor in the UK’s fenestration sector. The bumper edition is a must have industry compendium of door & window fittings, ventilation solutions and tools for aluminium, composite, PVCu and timber profile systems. The hard back catalogue, which is a major publishing achievement for the company, is designed to be a hardware “bible” providing a one-stop source for practical, innovative

and high quality components. An impressive 65 additional new product pages have been incorporated into the reference document including a dedicated section for SmartSecure - the new smart locking and access control brand launched in 2016 that is set to lead the door hardware electronic evolution. Commenting on the new directory, Carl F Groupco’s Marketing Manager, Clare Crockett said: “Production of this catalogue has been a major undertaking and considerable resource was drawn on, including canvassing the input of twenty leading hardware manufacturers.

“The catalogue is representative of the scale of our range. It showcases the scope of our product portfolio, the depth of our knowledge and the excellent relationships we have built with Europe’s most innovative manufacturers – we work with these companies, and our customers, to ensure that current market trends are represented and demands for high quality are met.

Supporting production of the new catalogue, and the company’s customer service focus, next day delivery of all stocked hardware remains a key objective for Carl F Groupco. To ensure orders are fulfilled on time, in full and delivered to customers the next working day, two distribution centres are operated in Peterborough and Cumbernauld.

“The range, which has been crafted to deliver the most comprehensive collection of hardware in the industry, is tested and accredited to the latest British Standards to ensure security, durability and functionality.”

For a copy of the new catalogue, contact Carl F Groupco’s Sales Office on sales@carlfgroupco.co.uk, call 01733 393330 or request a copy online at www.carlfgroupco.co.uk. READER ENQUIRY NO: 0317/0085

Carl F Groupco’s Marketing Assistant Rebecca Haynes (left) and Marketing Manager Clare Crockett launch the company’s new hardware catalogue

MIGHTON’S ANGEL VENTLOCK CHILD RESTRICTOR

WINS TOP US INDUSTRY AWARD

Mighton Products’ Angel Ventlock® has won a top Readers’ Choice Award in the United States. In an annual poll in which readers of Door and Window Market (DWM) magazine highlight ‘tried and tested products that stand the test of time’ the Angel Ventlock® range of Window Opening Control Devices won the Window Hardware category.

Distributed in the US by Roto Frank of America Inc., Angel Ventlock® was noted for helping to prevent deaths and injuries to children by limiting the window opening

“To achieve this sort of recognition shows that the product is as fresh and effective as ever and a proven solution to preventing child death and injury caused by falling from open windows.”

to 4 inches or less. The products were cited as conforming ‘100 percent’ to relevant US safety standards.

“This is high praise indeed,” said Mike Derham, Managing Director of Cambridgeshire based Mighton Products. “Roto Frank has been selling Angel Ventlocks® in the US since 2008 and it is the leading restrictor sold there. To achieve this sort of recognition shows that the product is as fresh and effective as ever and a proven solution to preventing child death and injury caused by falling from open windows.” The Angel Ventlock® range of child safety window restrictors meets all US, UK and European standards and legislation including ASTM F2090-2010 and BS EN 14351-1:2006, BS EN 8213-1-2004, BS EN 14609:2004. Products are available for

installation on all window types including vertical and sliding sashes and casement style windows, for OEM and retrofit. In the United Kingdom Angel Ventlock® restrictors have been tested by Secured By Design and PAS24 and is the most secure child restrictor on the market. READER ENQUIRY NO: 0317/0086

TROJAN INTRODUCES HEAVY DUTY HINGE FOR COMPOSITE DOORS Leading hardware manufacturer, the Trojan Group, has just extended its heavy duty Athena Door Hinge range to include a version suitable for composite doors. Tony Chadwick, Group Managing Director, said: “The Athena Hinge has proven very popular since we introduced it last year. Now fabricators and installers can take advantage of its unique, patented design when working with composite doors too.” The Athena Door Hinge significantly exceeds the requirements for PAS 24:2016 as a result of its inherent design. Three Athena Door Hinges have a combined carrying weight of 100kg, making them perfect for heavy duty applications such as large doors and triple glazed doors. The Athena is PAS 24:2016, as part of a door assembly, so complies with all

the latest security legislation for total peace of mind. The Athena Door Hinge is exceptionally easy to fit and adjust without the need to align doors and insert pins as with similar designs. Athena uses full float technology which allows easy, accurate and independent 2D adjustment with the door in the closed position. It has also been designed so the door can simply be lifted on and off when the hinge is being fitted, simplifying the process even further. What’s more, there are no unsightly gaps when adjustment has been completed, giving a sleek finish. The Athena Door Hinge has a slim, aesthetically pleasing design and is available in White, Black, Brown Oak (UV stabilised), Polished Chrome, PVD Gold, Satin Silver and any RAL colour.

It has some impressive test results too. It has been corrosion tested to the requirements of BS EN 1670 and the painted finishes achieve Grade 5 and the plated finishes Grade 4, the two highest grades. It also conforms to BS EN 1191 for window and door repeated opening and has been tested to 100,000 cycles. And, like all Trojan products, it comes with a ten year mechanical guarantee. The Athena Door Hinge’s credentials have already made it a big hit. By extending the range to include a composite option, its popularity looks set to increase still further. Trojan Manufacturing Group Ltd is an ASSA ABLOY Group company. Tel: 01922 713 933 - www.trojangroup.com

READER ENQUIRY NO: 0317/0087

March 2017 | www.glassnews.co.uk

0317/0088

EXCLUSIVELY

AVAILABLE FROM

• Secured by Design

• Robust unhanded die-cast gearbox

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• Profile related keeps with night vent feature

• Patented high-security locking

• Tested to 100,000 cycles

Featuring a patented high-security claw locking, The Sentinel™ is Secured by Design accredited, and capable of achieving the PAS 24 standard, delivering guaranteed security for any window. Robust and durable, the lock offers lifelong smooth operation, as proven by the 100,000 cycles test and the 240-hour salt spray testing exceeding BS EN 1670:2007.

www.pearlwindows.co.uk Call 0800 014 2769 Email sales@pearlwindows.co.uk * All warranties subject to terms and conditions and registration

0105 - JAN17 - PEARL THE SENTINEL AD (265MM X 318MM)_V1.indd www.glassnews.co.uk | March 2017

06/02/2017 13:28

HARDWARE FOCUS

The UK’s Leading Glass & Glazing Newspaper

HONEST & STRAIGHTFORWARD

GUARANTEES FROM MILA

Mila has made it even easier for customers to choose the right product for any application with a brand new set of design icons to show exactly what is included in every guarantee.

These will be used from now on across all of Mila’s packaging, website and brand new catalogue, so that buyers can see instantly whether they are choosing a 5, 10, 20 or even 25-year guarantee on performance or finish, or both. Underpinning the icons of course are the simple and transparent terms of Mila’s guarantees which mean there are no hidden catches or small print clauses – just peace of mind for both the fabricator and the installer. Unlike some of its competitors, Mila does not require installations to be registered online. As long as the product has been fitted in accordance with Mila’s guidelines, if either the product or the finish fails within the time limit of the guarantee, customers simply need to provide photographic evidence or return the product to Mila to receive a replacement. Richard Gyde said: “We believe in treating customers fairly and honestly and this is a key part of that. Obviously, the reason we can offer such a straightforward and simple guarantee scheme is that failures on Mila products are so rare. Our quality assurance processes are so advanced now that by the time a product reaches the customer, it has already been through a testing regime much more arduous than anything it’s likely to face out in the real world.” Details of Mila’s guarantees and all the new icons are available to view at www.mila.co.uk. READER ENQUIRY NO: 0317/0089

March 2017 | www.glassnews.co.uk

0317/0090

www.glassnews.co.uk | March 2017

HARDWARE FOCUS

The UK’s Leading Glass & Glazing Newspaper

VBH LAUNCHES NEW ‘COASTLINE’ STAINLESS STEEL RANGE

CARL F GROUPCO EXTENDS KENRICK DOOR LOCK FAMILY Carl F Groupco has expanded its range of door locks with the addition of the Excalibur split spindle door lock from Kenrick. Kenrick and Carl F Groupco have collaborated for more than a decade. During this time, Kenrick has supplied several million window and door locks to the hardware distributor. To complete the range of Kenrick locking systems it offered, Carl F Groupco decided to add the Kenrick Excalibur split spindle door lock to its family of locking solutions. John Crittenden, managing director at Carl F Groupco, explains: “As a leading distributor of window and door hardware solutions, it’s important for us to develop strong partnerships with our suppliers so that we can offer a wide portfolio of high quality products. We’ve worked with Kenrick for many years and there is a great synergy between the two companies. Kenrick supplies a solid range of products, which are backed by great technical support so we had great confidence in adding the Excalibur split spindle door lock to our range. It delivers speed, simplicity and versatility to fabricators, enabling them to quickly and cost effectively

fabricate either a lever/lever or a lever/pad system from just one lock.” Kenrick developed the Excalibur split spindle door lock as an alternative to traditional twin spindle locks which need a longer back plate for all types of operation. The door lock incorporates a standard 92mm centre, which accommodates both long and short back plate handles and either a solid spindle to create a lever/lever lock or a split spindle to create a lever/pad lock. With three hooks, two steel anti-lift bolts and three rollers, the Excalibur split spindle door lock provides exceptional levels of security and smooth operation. The Excalibur split spindle door lock is easily extendable and cost effective thanks to its sprung gearbox which eliminates the need for costly sprung handle sets. A wide choice of components, including a one piece keep, individual hook roller and centre hook latch and roller keeps, is also available. The operation of the door set can easily be adapted, even after installation, by simply changing the handles and spindles without having to change the lock or re-route the door sash.

Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point locking system, the four-point Centurion system and the Easifit and Espagnolette locking systems. Tel: 0121 553 2741 - www.kenricks.co.uk READER ENQUIRY NO: 0317/0091

ULTION DRIVES BRISANT’S QUADRUPLED SALES Ultion, the high security cylinder door lock from Brisant Secure, has taken the door market by storm and is powering Brisant’s fast growth. Sales have quadrupled in the last year as more door manufacturers have switched to sell Ultion security in their doors as standard. Ultion’s unique Lock-Down Mode stops burglars gaining entry even when the cylinder is put through the most aggressive attacks. It is BSI Kitemarked TS007 3*, has achieved the Master Locksmiths Association’s Sold Secure Diamond, and is Secured by Design. But it’s more than just a cylinder lock; Ultion helps installers sell more doors.

Brisant CEO Nick Dutton says: “Ultion isn’t just a secure cylinder door lock, it comes with a free 10 year £1,000 guarantee against lock snapping. And homeowners can upgrade their keys with Keycap and Keyring too. Where Keycap makes it easy to identify keys, Keyring brings smart technology to Ultion so homeowners never lose their keys again.” Keyring uses TrackR technology to link Ultion keys to the TrackR app on a smartphone via Bluetooth. Homeowners use the app to find their lost keys and make their keys ring if they still can’t see them. “Ultion sells doors because it isn’t just a cylinder door lock – it’s a complete security ecosystem, and that’s why door manufacturers,

The webpage (Ultion.co.uk) shows a video of Ultion keeping a home secure and another cylinder that lets the burglar in after just 9 seconds, Ultion’s security credentials, and its security add-ons in the form of Keycap and Keyring for Ultion keys. Ultion Padlock serves as the perfect add-on for homes with Ultion security. Now the bike and mower can be secure too! A second powerful one minute video summarises why installers sell more doors with Ultion. Brisant CEO Nick Dutton says: “There’s a lot of information to take in when you sell doors,

and security is critical. They want it, and they want to know how to get it, but they don’t want to know the details. That’s why we’ve developed this webpage. In 90 seconds anyone visiting gets the key points about Ultion. They can see

greenteQ Coastline comprises 92PZ door handles, letterboxes, butt hinges and door knockers and has been developed in direct response to feedback from customers who required a stainless steel furniture suite for installations in aggressive coastal and/ or industrial regions both in the UK and overseas. All Coastline furniture is produced from corrosion resistant and hard-wearing austenitic stainless steel and is subjected to in excess of 1000 hours neutral salt spray testing to BS EN ISO 9227:2012.

Ultion sales drive Brisant growth

installers, and homeowners love it,” adds Nick. “We’ve grown incredibly fast so far, and have no intention of slowing down. There’s a lot more to come from Brisant Secure!” For more about the Ultion experience call 01924 410 200, visit www.ultion-lock.co.uk or follow @UltionLock on Twitter. READER ENQUIRY NO: 0317/0092

ULTION’S 90 SECOND SALES PITCH TO HELP INSTALLERS SELL A new Ultion webpage tells visitors the benefits of an Ultion secured door in just 90 seconds. The page is designed to tell the trade and homeowners why they should sell, or buy Ultion, the high security cylinder door lock from Brisant Secure.

Hardware specialist VBH has added a new range of stainless steel door hardware to its greenteQ range. The suite will be branded ‘Coastline’

it working in real life, the accreditations it has, and the fun extras homeowners can get for their Ultion keys too.” “Installers say they sell more doors with Ultion,” continues Nick. “Ultion is in a league of its own because of its complete security package. It makes security exciting because homeowners don’t just get a secure lock, they get a £1,000 guarantee, funky personalisation, glow-in-the-dark keys, and keys that ring using an app on their smartphone.” To find out what selling Ultion magic can do for your business call 01924 410 200, visit www.ultion-lock.co.uk or follow @UltionLock on Twitter. READER ENQUIRY NO: 0317/0093

VBH advise that Coastline products are already proving popular with manufacturers and installers of doors of all materials, including PVCu, composite, timber and aluminium. VBH Technical Manager Melvin Hutton says ‘Customers were telling us that they wanted stainless steel versions of our standard furniture. The existing greenteQ Alpha 25 stainless steel door handles have become very popular over the last 12 months, but we also needed suited letterboxes and knockers which meet the same anti corrosion standards. We’ve now introduced these new products and a brand new butt hinge and have grouped them with the door handle to form the new and exciting greenteQ Coastline range.’ Coastline furniture is currently available in brushed or polished stainless steel and polished PVD gold and chrome, with satin and polished stainless steel hinges. Melvin concludes ‘We have real confidence in the performance of the Coastline range and back it up with a reassuringly long 25 year guarantee. Many of our customers have been able to achieve higher sales prices as a result of fitting Coastline products and have found that the guarantee will often help to close a deal.’ Further information can be found on www. vbhgb.com or can be requested direct from VBH via 01634 263300 or sales@vbhgb.com. READER ENQUIRY NO: 0317/0094

March 2017 | www.glassnews.co.uk

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SMART HARDWARE ON RESIS SI

NCE TA

CORRO

SIMPLE GUARANTEES N 16

OPENING DOORS NATIONWIDE FOR YEARS

www.glassnews.co.uk | March 2017

HARDWARE FOCUS

SECURITY

The UK’s Leading Glass & Glazing Newspaper

The Truedor Partner Programme has been catching the attention of Composite Door installers throughout the UK since its launch a little over 12 months ago, and the number of installers signing up to join the network is growing all the time. A major part of its attraction is the value which product ambassador and well-known home makeover architect George Clarke brings to the programme, providing installers with some great tools to use when selling to consumers. In his latest series of hints, tips and advice for consumers George talks about the many benefits of Composite Doors, and this month he talks specifically about the fantastic levels of security which are designed into the product from the outset to give home-owners real peace mind that their homes will not be subject to unwanted intrusion. This series of hints, tips and advice is helping to dramatically increase the number of consumer leads coming into the Truedor Trade Team which they can then give back out to the installers signed up to their Truedor Partner Programme.

ABOUT TRUEDOR

– SECURITY AT THE HEART OF DESIGN Truedor Composite Doors are fitted with the latest high security multi-point locking systems as standard; these locks meet the requirements of PAS 23/24. The company fits the latest standards in security when it comes to cylinders - the UAP Kinetica Kitemarked high security 3*cylinder is available for those trade customers who want to offer an even more high security product to their customers. The Secured by Design approved cylinder comes with anti-snap, anti-bump, anti-drill and anti-tilt features which further enhance its security credentials. The cylinder is also designed and tested to ensure that if it is attacked from the outside it can still be opened from inside, ensuring that the door will continue to be secure and

safe to use and will function as normal for the homeowner. These features are designed into the Truedor product offering at the outset as the company recognises the continued importance of security to the home-owner. To take the security of their composite doors to an even higher level, they also fit a specially designed dog bolt system as standard. This involves two sets of triple hinge bolts that secure the composite door to the frame, protecting home-owners against intruders. Their doors can also be supplied with a ‘split spindle’ option which further enhances security by locking the door on the latch as soon as it is closed and requires a key to unlock it from the outside.

For more information about Truedor and the George Clarke series of homeowner hints, tips and advice visit www.truedor.co.uk or phone 01633 627190. 62

GEORGE CLARKE TELLS US “YOUR HOME IS YOUR CASTLE” “Hi, I’m George Clarke, product ambassador for Truedor from IG Doors. I believe that Composite Doors are one of the best products on the market today when it comes to quickly and dramatically

changing the appearance and the feel of the home, and equally importantly, for giving consumers peace of mind when it comes to security”.

that over the years’ products which have achieved the Secured By Design badge have helped to reduce crime by no less than 75% across all areas of the UK”.

“In recent years the highly technical industry which designs and manufactures locks and other security features has worked closely in tandem with Composite Door suppliers to provide products which are extremely robust and are designed to ensure optimum performance; in fact, it is very rare indeed these days that the products which are fitted to Composite Doors for the front or back of the home will even be liable to attack – let alone failure”.

“When you add these massive security benefits to all the other great features that the product offers, it is no surprise that that Composite Doors have become the first choice for home-owners looking to enhance their homes”.

“These enhancements to the security of Composite Doors have been driven by the advent of Secured By Design – a UK Police approved minimum standard for the type and quality of locking and security measures. Independent Research has shown

“A range of great door styles designed to suit a customer’s property perfectly, the ability for a consumer to completely personalise their new door to match their exact requirements through colour choice and glass selection, and the comfort and peace of mind that comes from knowing that their new front and back doors are fitted with the most secure products on the market means that Composite Doors really are a truly great choice and something I am happy to endorse”.

READER ENQUIRY NO: 0317/0096

March 2017 | www.glassnews.co.uk

Lock technology you can trust

0317/0097

Lock technology you can trust

SmartTouch Sensor

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Integrate with existing Emergency escape access and control, panic exitalarm available andfunctions intercom systems plus much more Integrate with existing

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www.smartsecure.co.uk Email: sales@smartsecure.co.uk Email: sales@smartsecure.co.uk Tel:01733 01733 393330 Tel: 393330 @_SmartSecure @_SmartSecure www.glassnews.co.uk | March 2017

HARDWARE FOCUS

The UK’s Leading Glass & Glazing Newspaper

REINVENTED

LIFT & SLIDE GEARING LIKE NEVER BEFORE

Seemingly unchallenged, bi-folding or fold and slide doors have been the headline product in the industry for the last ten years.

General Manager at Siegenia Adrian Vicker takes up the story “The Siegenia Portal HS Lift and Slide Patio gearing is truly outstanding”.

Fully meeting consumer and commercial demand for large areas of glass to deliver the maximum amount of natural light and the sense that the inside and the outside of a building are almost one, it is little surprise that their popularity has grown so rapidly.

“It encapsulates everything you would expect from German engineering and has been designed to be the most complete system imaginable. It provides a real opportunity for large Lift and Slide Patio doors with an opening width of up to 12 metres- for so long a real favourite in the industry to enjoy a real resurgence and to take back market share from bi-folding doors”.

But now, an old industry favourite is making a comeback. The Lift and Slide Patio Door has been reinvented, with outstandingly innovative technical gearing providing benefits to the customer hardly possible even on the most advanced bi-folding door.

“Individual sashes on PVCu, Timber or Aluminium Doors up-to twelve metres wide gives the fabricator something completely new to think about and offer the end user– a single operation of a handle to open up a complete façade of their building with the utmost ease”. “Such is the advanced level of technology designed into the product that it has a soft close damper built in to it – as you might have on a kitchen drawer for example - meaning that the door even at its largest size simply slides gently back into the locking position and all of this from a single movement of the handle”. “There are other great features too – sashes up to 400kg and available with a barrier free low level threshold - the ECO PASS which allows you to just manufacture the “goal posts”. “The gearing is available in optimum production modules to help the fabricator avoid waste during the production process; it has night ventilation built in and handles are available in a vast range of colours including white, cream, brown, black, bronze, silver and titanium”.

Adrian Vicker

“It is an outstanding product and we see a very big future for here in the UK”. For more information contact Siegenia in the UK on 02476 622000 or via www.siegenia.com.

READER ENQUIRY NO: 0317/0098

March 2017 | www.glassnews.co.uk

ECOBUILD PREVIEW

HARDWARE FOCUS

MILA LAUNCHES FIRE RATED STAINLESS STEEL LETTERBOX

Mila is launching a fire rated version of its SupaStyle stainless steel letterbox making it an ideal choice for customers fabricating and installing fire doors. The new letterbox has a high performance intumescent liner around the sleeve which reacts to heat and expands to seal the opening in the event of a fire. It has

been successfully fire tested at Exova Warringtonfire Ltd to FD30 rating when fitted in the door core and to FD60 rating when fitted in the timber top rail. The test was carried out to the methodology given in BS476 part 22 (1987). From the outside, it looks exactly the same as a standard SupaStyle letterbox and has all the smart design features which customers already love, such as a patented concealed flap operating mechanism, an anti-leak weather channel in the frame, and full 180° internal and external opening.

"These suite perfectly with the rest of Mila’s Supa stainless steel door furniture ranges." There are two size options in the fire rated version, with telescopic sleeves allowing it to be adjusted from 20/40mm or 40/80mm to fit into any thickness of fire door. Both these sizes are available in three finishes – polished stainless, polished PVD gold stainless and brushed stainless. These suite perfectly with the rest of Mila’s Supa stainless steel door furniture ranges, and come complete with the same reassuring 25 and 10 year no quibble guarantees on finishes and mechanical performance. With some manufacturers of fire doors reporting sales up by as much as 25% in 2016, Mila says it is responding to real demand in the market from customers who want a proven and durable stainless steel letterbox solution which they can fit and forget. Further details are available at www.mila.co.uk. READER ENQUIRY NO: 0317/0099

www.glassnews.co.uk | March 2017

VICTORIAN SLIDERS ANTICIPATE EXCITING TIMES AT ECOBUILD 2017

Victorian Sliders have added Ecobuild to their busy exhibition calendar for 2017, which also includes a major presence at this year’s FIT Show in May and Glassbuild America which will be held in Atlanta, Georgia in September. ECOSlide PVC-U vertical sliding sash windows, manufactured by Victorian Sliders and supplied exclusively to Professional Trade Installers on a “strictly Trade only” basis, are the UK’s best-selling sash window brand. 10 elegant and eye-catching ECOSlide sash windows will be displayed around the sizeable Victorian Sliders island stand at Ecobuild 2017, which is being held at ExCeL in London’s Docklands from 7th-9th March. “We are keen to surprise and delight specification professionals, including design and build housebuilding contractors and building refurbishment specialists, with the quality of our ECOSlide PVC-U vertical sliding sash windows,” says Mark Schlotel, Marketing Director at Victorian Sliders. “This exhibition gives specifiers the opportunity

to inspect our products in detail,” continues Mark. “We manufacture our own hardware and it is the finer points, such as the carefully shaped detailing on all our operating hardware components that carry a 10-year mechanical product guarantee, which make a big difference. Every window we make features an extruded “anti-jemmy” security bar as standard as an integral part of the cill, designed to deter potential intruders for added security and peace of mind. The tilt and easy-clean functionality provides another major plus point when comparing our products to timber box sash windows. And we offer all this as well as incredible value for money when installed costs are taken into account, due to our highly efficient manufacturing process which is best-inclass.” Victorian Sliders welcome visitors to visit them on stand B143 at Ecobuild 2017, where a team of experienced sales and marketing staff will be available to assist and demonstrate the many advantages of ECOSlide sash windows. READER ENQUIRY NO: 0317/0100

DOORS

The UK’s Leading Glass & Glazing Newspaper

PREMILINE PRO

– A YEAR ON

It’s been over a year now, since Kömmerling launched the ground-breaking PremiLine PRO. This is a Secured by Design patio door system that’s achieved PAS 24 in two and four pane variants with physical testing and without the need for plunge bolts. The patented design incorporates a locking handle at the interlock where both sashes meet, the typical weak spot in nearly all patio doors and was designed to meet the needs of Document Q. With over 14 months worth of sales behind them, Kömmerling believe it’s re-ignited interest in patio doors from consumers and new housing specifiers alike. Fabricators such as Sliders UK and Tradelink have been quick to take up the opportunity and with only a modest hardware kit required. Manufacturing processes are quick and simple as there are tolerances built in the overall design and similarly the product is installed in exactly the same way as a standard patio door. More recently, Kömmerling put a four-pane variant through the PAS 24 test with ease and subsequently will carry Secured by Design, as will the three pane variant and also the unique triple track solution. Collectively, the PremiLine range of patio door systems offer better design options, capabilities and security than any other PVCu patio door in the UK market.

Kevin Warner, head of sales and marketing of Kömmerling commented: ‘Without question, PremiLine PRO has been a patio door revelation. It’s a unique product that’s as easy to manufacture as it is to install. He continues: ‘Our PremiLine range of patio doors offer by far greater design choice and security, helping our customers realise more sales and stronger margins. This pioneering product will also feature on our stand at the FIT Show.’ For information on becoming a manufacturing partner, approved installer or as a building specifier with Kömmerling products, call 01543 444900, e-mail enquiries@profine-group.com or visit www.kommerling.co.uk. You can also follow them on Twitter @kommerling_uk. Please also visit stand F30 in hall 6 at the FIT Show. READER ENQUIRY NO: 0317/0101

ODL / CAPSTONE PASS FD30 TEST WITH THEIR

NEW PAS24 – 2016 FD30 FIRE DOOR SLAB

ODL Europe, supplier of value added building products for the home, have recently announced the results of their FD30 test with their new PAS24-2016 FD30 fire door slab. The test was undertaken on Monday 16th Jan 2017 ODL took the New Pas 24 – 2016 FD30 fire door slab from Capstone to Exova High Wycombe for fire door testing. The doors were tested in Winkhaus Eco frame with AV2 multipoint locking systems. The tests standards dictated that a Solid door and a Half Glazed door were to be tested to cover a range of door options. Both door-sets Passed the 30 minute test. ODL can now add the FD30 slabs to the increasing stock levels at their warehouse in Bootle, Liverpool. The Doors are marketed under the company’s newly launched Aperture Solutions brand, which will be launching a comprehensive website in the early spring. As Mark Towers, ODL Europe’s Managing Director comments, “This test result is

excellent and confirms our complete dedication to manufacturing products that not only look and perform well, but also provide home-owners with the highest levels of security and safety in the home. We are committed as a business to supplying our many installers and fabricators with an ever-evolving product range that can enhance their offer and increase sales and profitability.” ODL Europe’s Liverpool warehouse currently stocks over 12,000 Pas 24- 2016 compliant slabs as well as a full range of ODL cassette systems, available for immediate delivery to both UK and international destinations. Director of Sales, Steve Kendall adds, “We’re known to our many customers for our many door component options, the full door solution is giving us the opportunity to provide a full solution, delivering ondemand from our central location. The FD30 test result is testament to the hard work and dedication of the whole ODL Europe team.” If you would like more information about ODL Europe call: 0151 933 0299 or visit: www.odleurope.com. READER ENQUIRY NO: 0317/0102

SIGNIFICANT GROWTH IN COMPOSITE DOOR SALES THROUGH TO 2020 – PALMER

A new report from Palmer Market Research suggests the composite door sector will see significant growth through to 2020. Findings reveal that the market for entrance doors grew by 2.2% to 1.40million doors in 2015. Installed value was also up 7.6% at £692 million. According, to The Market for Domestic Entrance Doors, composite doors now account for 50% of the market, the share rising to 54% by installed value with the inclusion of PVC/ABS faced doors. PVC-U panel doors took 25% of the market in both installed value and volume terms, while wood (including engineered timber) took 20% by volume and 15% by installed value. Steel fell to just 46,000 doors. The study suggests that forecast figures for last year should also be expected to show a modest overall increase in volume. It is less sanguine about fortunes this year, however, in the face of Brexit. Although The Market for Domestic Entrance Doors suggests only a minimal impact on the home improvement and social sectors, the report’s authors warn the impact of Brexit may be felt acutely in new build. It states: ‘The main change is that we believe house prices in general, and new build properties in particular, will slow and even go modestly negative during the Brexit negotiations (2017 and 2018) as uncertainty in the wider economy prevails. And it is on a rising housing market that housebuilders are spurred to increase supply.’ This aside, The Market for Domestic Entrance Doors predicts that in its entirety, the door market will remain ‘almost static’ for the next five years. Within it, there are however, significant gains and losses. Most notably a forecast 22% increase in composite door sales through to 2020.

Robert Palmer, Palmer Market Research, said: “Overall our forecast is for an almost static market for entrance doors over the next five years. Growth in home improvements will be offset by declines in both new build housing and social housing refurbishment. “We are, however, forecasting significant differences in trends between door leaf materials. Composites have grown their share of the market over the past 15 years both in volume and value terms – and will continue to do so through to at least 2020 when they will be close to two thirds of the market.” The findings follow Palmer’s publication of The Window, Door and Conservatory Markets in Housing in Great Britain, last autumn. This argues that a flattening of the market in 2015 saw total volume fall by 0.7%. This was, however, offset by a shift towards higher-end products and higher value installations, which delivered a 2% increase in installed value to £4.20 billion. Palmer continued: “Consistent with other areas of the window and door industry, some products are seeing growth, others are going into decline. “This is variable by market but also notably, material type within those markets. For some we’re reporting a 41% drop in volume by 2020, others as much as a 56% increase in volume over the same period. “This and continuing product innovation makes the entrance door market complex but an area of the window and door industry which in common with others, represents sizeable areas of opportunity.” For more information log on at www.palmermarketresearch.co.uk email info@palmermarketresearch.co.uk or call 020 83908131. READER ENQUIRY NO: 0317/0103

March 2017 | www.glassnews.co.uk

Ground Breaking Warranty Scheme Eliminating remedials for hardware

RESIDENTIAL DOORS

BI-FOLD DOORS designed for installers

E BUY WITH

IDE N C

perfectly suited to all Liniar products

CONF Patented bubble gasket ensures a draught free door

Full suite of matching Liniar products, including Roofline

Standard and ModLok™ Bi-fold Doors fully fabricated

Delivery on time, every time, using our own fleet of vehicles

SBD Accreditation

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ModLok™ Patio Door – in stock

State of the art production facility – call us to book a tour

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Full suite of matching Liniar products, including Roofline

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www.pearlwindows.co.uk Call 0800 014 2769 Email sales@pearlwindows.co.uk 0317/0104 0089 - OCT16 - PEARL ADVERT (BI-FOLD & RESIDENTIAL)_V1.indd www.glassnews.co.uk | March 2017

06/02/2017 13:18

DOORS

The UK’s Leading Glass & Glazing Newspaper

PATIOMASTER DOORS SPECIFIED FOR MAJOR CUMBRIAN COTTAGE RENOVATION Four sliding PatioMaster doors have been specified as part of a large-scale renovation project on a Brethdale property. The complete project was supplied and installed by Carlisle-based World Group, and as Director Matthew Spooner says, took around 12 months to complete.

ENDURANCE BOLSTERED BY

RECORD TRADE ENQUIRIES

Endurance® Doors rapid growth over the last few years is set to continue, as the solid and secure composite door manufacturer has received a record number of trade enquiries over the last five months. In these last five months, Endurance® has enjoyed an influx of over 200 firm trade enquiries, from companies looking for a better performing entrance door. Several of these enquiries have been for the flagship Endurance® PLUS product which boasts a 75mm triple seal door frame, Secured by Design as standard and premium hardware features. As the composite door market continues to evolve, Endurance® will be looking to invest in all aspects of the business during the course of the year, which will also include several new product developments and a further extension to their marketing programme for lead generation.

Stephen Nadin, managing director of Endurance® Doors commented: ‘With record levels of trade enquires coming in, we fully expect to achieve our bold sales forecasts this year, which should again result in us cementing our position as the fastest growing company in the sector. Further product developments are already planned, while we will be supporting our customers with even more pre-qualified leads as our marketing programme looks set to intensify.’ For further information on Endurance® Doors, including complete door sets or slab only manufacturing, please visit www.endurancedoors.co.uk, e-mail sales@endurancedoors.co.uk or call the sales office on 01652 462042. You can also follow them on Twitter @EnduranceDoors. READER ENQUIRY NO: 0317/0105

“The project was completed in early 2016 and due to the scale of the job it was done across various phases. Compromising a total of four patio doors, three stable doors and 15 casement windows, along with a Juliet balcony to the master bedroom and some external PVC cladding, it was not without its challenges. Cumbria may be an area of picturesque villages and attractive lakes, but it offers many challenges in terms of wind exposure due to our geographical location, so getting the right product to meet the environmental needs was crucial. While the property is relatively new in its build, it required a complete refurb and the doors and windows replacing, as certain parts of the property were completely exposed, providing no protection against the elements. The homeowners used quite an unusual stone as part of the refurb on the property exterior and they wanted the new PatioMaster doors to stand out against this, and create a striking focal point. We spent many hours going over samples and colour swatches until we got the balance right, in the ending going for 2 panes in Irish Oak for the exterior and white on the interior. Matching bright chrome hardware completed the doors, and the results were definitely worth it – the property wouldn’t look out of place on Grand Designs! “The PatioMaster range perfectly suited what the homeowners were looking for not only

in terms of its design choice, but also the attention to detail - the property is now much warmer and secure thanks to the system’s advanced security features and energy efficiency accreditations, including being SBD Accredited.” The property’s owners were very happy with the result from the renovation and commented: “We are thrilled with the work World Group have completed. The colour of the doors is lovely and we were impressed with the way all the staff were considerate, knowledgeable and took pride in their work. We would not hesitate to recommend World Group for a wide range of property improvements – they offered a great product at a great price!” Precision made-to-measure and easy to install, PatioMaster doors are the door of choice for many installer companies and homeowners alike, thanks to low profile frames, quality construction and security features as well as being available in a range of 19 colours and finishes to suit every style of home. Having worked with Epwin Group before on a number of projects, World Group has been offering quality home improvements in in Cumbria, South West Scotland and the North East of England for more than 30 years and also offers dedicated support and services for trade customers. READER ENQUIRY NO: 0317/0106

TRUSTMARK & CHARTERED TRADING STANDARDS INSTITUTE

JOIN FORCES TO IMPROVE CONSUMER CONFIDENCE

Over the last 12 months The Chartered Institute of Trading Standards (CTSI) and TrustMark have been looking at ways in which they can deliver joint services to provide greater levels of consumer protection and confidence across the many trades delivering services in and around the home. The two organisations, which have worked closely for many years, have looked at the gaps in the current markets and delivery systems and are fully motivated to create and deliver a collective approach to support both the CTSI Consumer Codes where required, as well as promote and deliver functional delivery schemes through the TrustMark Brand and its Scheme Operators. By working together, they can promote and highlight

the existing and well recognised brands and combine compliance, audit and enforcement all within one collaboration. The alliance will allow a new style of thinking on how to tackle some of the long term challenges in the sector with rogue traders and their operating practices. It will also enable further confidence and greater levels of security to be developed for consumers when choosing a firm to work in or around their home. Together they can deliver a clear message to consumers that they are supported at all stages when engaging and using any business or trader from the partners schemes. Leon Livermore, CEO of CTSI, added: “The approval landscape is confused for both

consumers and businesses so it is important that we work with trusted partners to ensure that we are all working towards the same end result. Local Trading Standards Services do a huge amount to protect consumers and promote legitimate business and we hope that by working with TrustMark we can add real value to their work.” Simon Ayers, CEO of TrustMark, said: “By joining forces with the CTSI, it both highlights our commitment and will to enhance consumer protection, encourage best practice and promote excellence and good standards nationally. Together we aim to achieve greater parity between the two organisations and to strike the right balance between reducing consumer detriment and making the standards workable across the industry.”

The CTSI and TrustMark have worked closely for many years and will build on the close synergy between the CTSI’s own Consumer Codes Approval Scheme and TrustMark’s core criteria - the Governmentendorsed standards. Together they will support reputable and honest tradespeople and protect consumers in the decisions they make in order to help improve consumer confidence, reduce consumer detriment and drive up industry standards in the repair, maintenance and improvement market. For further information about TrustMark visit www.trustmark.org.uk and the CTSI www.tradingstandards.uk.

READER ENQUIRY NO: 0317/0107

March 2017 | www.glassnews.co.uk

0317/0108

The

FOLDING SLIDING DOOR SYSTEM

True Innovation â&#x20AC;&#x201C; Warm Aluminium

WarmCore signals the rebirth of aluminium doors and windows. At the heart of WarmCore products is a thermal core which significantly out-performs other aluminium systems. WarmCore is truly innovative and has raised the bar so high that it will set standards for many years to come. Available in any combination of 4 colours, white, grey, black and cream from stock, dual colours are not an issue with WarmCore and readily available on sensible, standard lead-times from BISON Aluminium.

WARMCORE WELDED ON THE GROUNDBREAKING GRAF SYNERGY SL4FF EVO

Visit our website: www.bisonframes.co.uk Tel: 0800 321 7284 | Fax: 01226 707 947 Email: sales@bisonframes.co.uk www.glassnews.co.uk | March 2017

facebook.com/bisonframes twitter.com/bisonaluminium

DOORS

The UK’s Leading Glass & Glazing Newspaper

SOLIDOR PASSES ALL THE TESTS DISTINCTION DOORS’ SIGNATURE SO CUSTOMERS SELL MORE DOORS RANGE DOOR BLANKS COME DOCUMENT Q COMPLIANT AT NO EXTRA COST

Solidor customers are growing fast. The timber-core composite door manufacturer sells quality doors with a service, support and marketing package that makes them an easy sell for installers.

Distinction Doors has just announced that doorsets manufactured featuring its Signature range of door blanks will be Document Q compliant at no extra cost. Chantel Roach, Distinction’s Sales and Marketing Director, said: “Document Q of Building Regulations has helped the industry raise its game

The laminated-hardwood timber core in every Solidor passes all the tests required by Building Regulations. With a minimum U Value of 1.5, Solidor is CE Marked and also has PAS24:2016 certification. Solidor is thermally efficient, strong, and secure. Solidor CEO Gareth Mobley says: “We spent a long time choosing the timber we use in our core, and our unique laminated-hardwood is the perfect balance between energy efficiency and security. “We do everything to help customers sell more doors,” says Gareth. “That starts with offering a premium quality product they and their customers can trust, a door that has all the necessary standards, and certifications from CE Marking, Door Energy Ratings, PAS24:2016, Approved Document Q and Secured By Design. No exceptions. People tend to assume that all doors are fully certified, but some don’t have a CE mark, which is a legal requirement. If they don’t it’s usually because the type of construction or wood they use can’t achieve 1.8 U Value. Solidor does! “We invested in people, operations, processes and facilities so we can give customers consistently world-class service, the highest quality products delivered at a rate of 99.8% on time and in full. That’s truly world class. And we continue to invest in product development, dedicated account managers,

when it comes to security. By making our Signature door blank Document Q compliant at no extra cost we are in effect saying that the new higher standard is now the new normal standard. We are delighted to be making this statement of intent as to the quality and standards in our industry.”

Distinction’s Signature door leaf and glazing system are major components when part of a doorset and have a proven ability to achieve PAS24:2016, industry’s enhanced security standard, a pre-requisite in attaining certification to Secured by Design, a police initiative to protect against unlawful intrusion. The impeccable security credentials of Distinction’s Signature door blank are thanks to a rigid polymer sub-frame, high density insulated core and high impact resistant GRP skin.

and marketing support to help customers sell more doors. “Our service is world-class and reliable so customers get their door exactly when they want it. We’re expanding our fleet of vehicles and drivers to ensure we maintain worldclass reliability and we deliver our doors with care so customers get their doors in perfect condition.

Distinction’s door blanks have long been the industry’s number one choice. But by making its Signature range Document Q compliant as standard, the company is demonstrating that it wants to cement its position at the forefront of the composite door sector.

“If our customers are growing, we’re growing,” Gareth continues, “so we do everything to help them keep growing. Last year’s 37% sales growth is a testament to our customers’ success and the whole Solidor team, in house and on the ground.”

Tel: 01226 352274 www.distinctiondoors.co.uk

To start selling more with Solidor, visit www.solidor.co.uk, call 0808 252 7920, or follow @SolidorLtd on Twitter. READER ENQUIRY NO: 0317/0109

READER ENQUIRY NO: 0317/0110

HURST FIRES UP WITH COMPOSITE FIRE DOOR SOLUTION Latest figures from the Home Office reveal that the number of fire-related fatalities in England during 2015/16 had grown by 15% to 303. The number of fire incidents attended by the Fire and rescue services also rose by 5% to a total of 162,000 incidents.

complicated price guides, poor marketing and technical support, long lead times and unreliable deliveries. We developed a package to overcome all of these hurdles and to help customers to buy high quality composite fire doors with ease.

This growing number of fires has prompted Hurst Plastics to bolster its composite fire door offer and help customers to take advantage of increasing demand for composite fire doors in both commercial and retail markets.

“Technical knowledge is at the heart of what we provide. We want to reduce the number and impact of fires in the UK and that starts with compliant products and an understanding of the legal requirements. The specifier has a legal responsibility to get their specification right and we are there to guide them through every stage of their composite door specification. Our aim is to steer customers through the red tape, including current European legislation and building regulations, to give them complete confidence in their specification.”

Howard Wilson, Hurst Plastics’ Composite Manager, explains: “It is worrying that the number of fire incidents and deaths from fire has risen. Most fatalities from fire occur in the home or in social and affordable housing schemes, so it’s vital to ensure that appropriate passive fire protection systems are in place there to help to prevent the spread of fire. Fire doors are an important element. “At Hurst, we’ve seen a marked rise in demand for composite fire doors and they now account for a large percentage of our business. We were however aware that some customers were nervous about composite fire doors because they were put off by

In addition to comprehensive technical support, Hurst has created a full marketing support package, which includes a re-vamped composite fire door brochure, individual retail price guides, personalised leaflets and tenants choice forms. Hurst also supplies pilot doors, samples and swatches for customers to demonstrate to tenants, specifiers, contractors and householders.

The new composite fire door brochure features a wide range of door styles and a number of frame, colour and glass options, including Pyrodur Plus glazing. The 44mm thick Hurst composite fire door leaf consists of a solid high performance core, which incorporates fire retardant phenolic foam and a high-density hardwood perimeter to provide a full half hour fire rating. The core is faced in a GRP colour finished skin, which is outwardly indistinguishable from Hurst’s standard composite doors. The skin is available in a four standard colours and any RAL Premium shade. The new retail price guide makes pricing a composite fire door easier than ever before. A ‘one-stop’ price list, it features four simple price groups and prices for optional extras for colours, glass and ancillaries. The Hurst commercial team is also on hand to provide estimates and quotes and answer any technical queries. Hurst Plastics’ range of composite fire doors includes FD30, FD30S, FDSBD and FD60 which have been audited and certified by Warrington Exova BM Trada to guarantee

quality and performance. The fire doors have also been fire and smoke tested for up to 30 minutes by Warrington Exova to ensure they conform to BS476: Part 22: 1987 The doors offer the highest levels of security and satisfy the requirements of the Q-Mark enhanced security scheme. They also comply with PAS023/PAS024 security accreditation and the requirements of Secured by Design. Unlike some composite fire door suppliers, Hurst Plastics supplies every composite fire door with controlled door closers as standard to meet BS EN 1154. Tel: 01482 790790 www.hurst-plastics.co.uk READER ENQUIRY NO: 0317/0111

March 2017 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

TRUFRAME’S GETTING FLUSHED WITH SALES DEMAND

Four decades in the making

Since the launch of their 70mm flush sash window, TruFrame has experienced strong sales growth, now in excess 200 frames per week, as more installers embrace the traditional timber look and unique hardware options for this new window type. Flush sash windows are the ‘in-vogue’ product of the moment, as is the increased demand for dummy sashes and equal sightlines and this is something that is being increasingly adopted in the replacement window and new build sectors. TruFrame utilise Liniar’s multichambered Energy Plus profile systems to make these highly energy efficient windows, which can be further enhanced with the adoption of the glazing flipper and thermal dam sections. The welded flush sash window is fully hand finished utilising TruFrame’s unique four step hand finishing process, while the fully mechanical Refine™ option, is fully hand assembled and offers incredible levels of finishing detail in the corners. There is also a dedicated marketing package for the product brand. Hardware options include contemporary handles, whilst period inspiration comes from the optional key-locking monkey tail handles and peg-stays. There are 14 in stock colour options from the contemporary look of anthracite grey to the period inspired chartwell green, ensuring that the flush sash window can be installed sympathetically on

different types of brick/stone and on various types of property. David Firmager, managing director of TruFrame commented: ‘The flush sash window is more than just a passing fad and I fully expect to see sales grow to 10% of all frames made. With options of fully welded or fully mechanically jointed, we have different price points covered and the considerable benefit of hand finishing on all frames, backed by a single 10-year warranty underwritten by us.’ For further information on becoming a TruFrame partner visit www.truframe.co.uk, e-mail sales@truframe.co.uk or call the office directly on 01664 410 140. You can also add to their growing following on Twitter @ TruFrame. READER ENQUIRY NO: 0317/0112

AZTEC WINDOWS CHOOSES SWISSPACER FOR LOOKS AND PERFORMANCE

“It’s the little details that make a big difference to overall aesthetics and SWISSPACER in black blends perfectly with our black window gaskets for clean, uninterrupted sightlines and a quality finish”, explains Sales Manager Michael Hagan. “Homeowners are increasingly choosing windows based on looks and how they will enhance their property. Our windows look fantastic and this gives us a clear competitive edge.” Aside from its discreet, classy appearance, SWISSPACER also gives outstanding energy performance and long-lasting results. Michael adds: “Homeowners want beautiful windows but they expect performance too.

www.glassnews.co.uk | March 2017

Respected across the industry for an unwavering commitment to quality, authenticity and tradition, Roseview made the UK’s first uPVC vertical-sliding sash window. In 2017, we still make the best. • Three stunning products – Charisma, Heritage and Ultimate Rose • Suitable for all budgets and markets • G Award-winning customer support • Easy quote and ordering process • Full range of accreditations

Coventry-based Aztec Windows, a Halo fabricator and installer, uses SWISSPACER warm edge spacer bars for the best looks and energy efficiency. Aztec insists on SWISSPACER for its wide range of A rated windows, including its exclusive Prestige Collection®, a high performance timber-alternative PVC-U window. The company specifies SWISSPACER Ultimate in black to match the black window gaskets for a discreet, high-end look.

0317/0114

For forty years, we’ve dedicated ourselves to perfecting a product we love. Come and see the results of four decades of art and innovation. Aztec Windows uses SWISSPACER for its A rated windows

SWISSPACER helps us achieve the top A rating and it’s tried and tested to perform year after year. “We’ve built our reputation over the past 29 years on quality, performance and looks - so SWISSPACER is the perfect fit for our company.” For Aztec Windows call 024 7662 1316 or visit www.aztec-windows.com. Learn more about SWISSPACER by visiting www. swisspacer.com. Follow @Ultimate_Spacer. READER ENQUIRY NO: 0317/0113

Learn more about the Rose Collection,

Call our sales team today on 01234 712 657 trade@roseview.co.uk | www.roseview.co.uk Mar 2017 (Rw) Four Decades in HP Advert.indd 1

23/02/2017 09:01

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

THE CREAM OF THE CROP FOR D&M

LIFETIME HOMES ACCREDITATION ADDS ANOTHER STRING TO ROSEVIEW’S BOW Buckinghamshire-based Roseview prides itself on its go-the-extra-mile, now G Award-winning customer service, and constant efforts to makes its market-leading Rose Collection suitable for as many contexts and customers as possible – and now the respected fabricator has added Lifetime Homes to the long list of industry standards its products can meet. For 25 years, the Lifetime Homes initiative has been ensuring that new-build properties are accessible for people throughout their lifetimes, from youth to old age. To achieve the accreditation, handles on the windows must be nomore than 1200mm above the floor level so disabled homeowners and wheelchair users can operate them with ease. On a casement window this may not be a problem, but achieving the same on a sash window has traditionally been trickier, largely due to its classic vertical-sliding design. Now, though, Roseview has come up with a series of creative solutions that allow its windows to comply fully with Lifetime Homes

requirements – including magnetic catches fitted to the foot of the bottom sash that allow users to unlock the window without having to use a key.

A large bespoke private house in rural Cheshire has not only proven the ideal showpiece for the VEKA PVC-U vertical slider but has also demonstrated how the classical styling of the VS, including many heritage authenticity features, can be just as much at home in a new-build setting.

“Property developers, housing associations and other organisations are increasingly seeking to specify Lifetime Homes windows for major projects,” said Roseview marketing manager Mike Bygrave.

Based on the unusual combination of cream foil out/white foil in, the house uses both straight and arched frames, with astragal bars as well as deep bottom rail and run-through horns for maximum authenticity. The result is a look which accentuates rather than contrasts the classical but uncluttered lines of the property.

“So there’s an obvious business case for fabricators to start producing Lifetime Homes-compliant windows, and for installers to start offering them.” “But for us, it’s about a lot more than that – we want every one of products to be accessible as possible, for all users regardless of age or ability. As such, we’re delighted to be able to offer that option on our Rose Collection windows – and will always go the extra mile to produce a product that fits any standard or achieves any accreditation that our customers want them to. “We already offer an extensive range of what we call ‘specials’ – whether it’s arches and bays or windows

going into a special type of setting – and are always on the lookout for further options we can provide. Lifetime Homes adds another string to our bow and will help our trade and commercial customers that need this accreditation.” Mike concluded. Celebrating its 40th anniversary, Roseview Windows has built an impressive reputation as the industry’s leading manufacturers of uPVC vertical-sliding sash windows. Last year, the firm was named Customer Care Initiative of the Year Award at the prestigious G16 Awards. For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY NO: 0317/0115

Oldham-based D&M Windows, a VEKA Approved Installer with extensive experience of large and prestigious installations, was chosen by main contractor H Cumberbirch & Son to install 66 windows and French doors fabricated by The Glazerite UK Group Ltd, the UK’s largest VEKA trade fabricator, with the cream/white foil as a special order. “This was a no-compromise contract right from the beginning,” said D&M Managing Director Mark Hoolickin.

“The client expected the best of everything and, with the help of the VEKA system and Glazerite, we were able to deliver it, from product specification to the design and look of the finished product and of course the finishing touches that make this VS so authentic looking.” Glazerite’s Peter Smith added: “This was an unusual choice of foil combinations but dual foil is becoming more and more in demand and we are happy to supply any combination across our entire range of door and window styles. “This was just one aspect of the exact design and appearance that the client wanted and, as ever, D&M was able to meet all his expectations and we were more than happy to be on hand to help wherever needed.” The Glazerite UK Group Ltd is VEKA’s largest trade fabricator in the UK and a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazerite.co.uk READER ENQUIRY NO: 0317/0116

UNRIVALLED MARKETING SUPPORT WITH DECEUNINCK When it comes to products from Deceuninck, quality is a given. The new Heritage Window Collection not only offers a range of elegant, technologically advanced timber-alternative windows and doors, it also comes with a fully comprehensive marketing support package to ignite any homeowner’s imagination. “We all know when it comes to retail it’s about creating desire and being able to match an aspiration,” comments Deceuninck’s Rob McGlennon. “Timber holds emotional attachment, especially in an older property, and that’s before you even think about planning and conservation restraints. However, the performance of PVC-U as a material can’t be matched and with ‘timber-alternative’ the current industry buzzword, the Heritage Window Collection is set to realign those aspirations. “The new Heritage Window Collection comprises of heritage flush, sculptured and chamfered sash windows and doors, that fit perfectly in any property from modern townhouse to country cottage. And to help you sell them? We’ve invested heavily in an

unrivalled marketing support package that will support pull through sales along the supply chain, especially for installers. “For tech-savvy retailers, we have a dedicated website www.heritagewindowcollection.co.uk which includes the facility to download a PDF of our luxury 44-page brochure and contains some stunning imagery. To enhance showrooms, we’ve invested in a bespoke POS stand that can showcase up to 4 Heritage windows in any colour. This is in addition to a beautifully designed pull up banner for smaller showrooms that sits perfectly next to colour swatches and the luxury brochure. For consumer lead generation campaigns, we have designed mailers and postcards which can be overprinted and personally branded. “If you’re keen to find out more or to see for yourself just how good The Heritage Window Collection and its associated marketing support is, we’d be delighted to arrange a visit for you to our Calne headquarters. Contact Carol Hearn on 01249 816969 to find out more.” READER ENQUIRY NO: 0317/0117

March 2017 | www.glassnews.co.uk

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BILL BUTTERS’MARKETS EXPAND AS THEIR PROFILE OF CHOICE WITH RESIDENCE COLLECTION KINGFISHER SWOOPS ON THE OPTIMA RANGE

Bill Butters has used Residence Collection to expand into new markets it couldn’t access before. The Dorset based trade PVC and aluminium fabricator now makes Residence 7 (R7) and Residence2 (R2), having started with Residence 9 (R9) when it was first launched five years ago. R9 was designed specifically to match the drawings used by planners to approve installations in conservation areas. Designed in Britain for British homes, R9 takes installers to areas they’ve

never been able to reach before. Bill Butters Purchasing Director Matt Kelly says: “R9 is the best looking window out there. It’s an opportunity for our customers to get into bigger, more affluent, and older properties. And it’s really easy to install on properties with old timber windows because its 100mm frame depth fills the gap the old windows leave. R9 is a great up-sell because there’s really nothing else like it.” Bill Butters now makes all the systems in the Residence

Collection, including R2, the 100mm square edge system that’s a true aluminium alternative, and R7, the 75mm flush sash window that looks outstanding in both traditional and contemporary homes. “R7 is R9’s little brother,” adds Matt. “Its 75mm frame depth makes it very easy to replace standard 70mm windows without the mess. It’s an easy sell because from the outside it has all the looks of R9, but inside homes it’s slim and sleek. Homeowners get the best of both worlds!” Residence Collection MD Martin Dickie says: “Fabricators like Bill Butters are using Residence Collection systems to get into markets they couldn’t reach with other systems. Conservation areas, listed buildings, and top-end areas are very much on the hit list!” For more about Bill Butters visit www. billbutterswindows.co.uk, or call 01935 816 168. To expand your markets and find out more about Residence Collection visit www.residencecollection. co.uk, call 01452 300 912 or follow @Residence9 on Twitter.

Residence Collection expands markets for PVC-U fabricators & installers

READER ENQUIRY NO: 0317/0119

Yorkshire based Kingfisher Windows has adopted the award winning Optima system as its PVCu product of choice, having recently started the process of converting back from Deceuninck to Profile 22 early in 2016. Neil Webster, Managing Director of Kingfisher Windows, said: “The decision to change profile is never easy due to the major investment required for changing processes, retooling and restructuring the whole PVCu manufacturing plant to work the new profile. There has been a direct impact on stock management and storage as existing PVCu commercial contracts had to be completed using the old PVCu systems whilst new projects have been launched using the new Profile 22 specification “But with Optima range being launched in April by Profile 22, we quickly recognised that the long term benefits of being able to provide both the conventional Casement and Tilt and Turn PVCu Window alongside a new and highly innovative Flush Casement and Tilt and Turn option, this will satisfy a growing market demand from the Trade and Consumer markets, saving us both on material costs

and storage demands as the profiles for both designs are interchangeable,” he added. Savings that can be passed on to the end user. This comes on the back of Kingfisher announcing a pending move into new premises later in the year when the laying out of the new factory has had to facilitate the production of PVCu, Aluminium and Composite door fabrication as well as the subsequent handling and movement of each of these very different materials. Nick Hibberd, the new Sales and Marketing Manager with Kingfisher, said: “From a marketing perspective we still have a substantial amount of work to do; renewing brochures and company literature, updating all our social and online media, overhauling our showroom and generally retraining our sales force to present the new features

and benefits that the Optima system has to offer. “But as 2017 is going to be a dramatic period of change for all of the people at Kingfisher Windows, which is what was so appealing for taking up this position in the sales team, what better time is there to make such sweeping changes across the board. For me personally it is an opportunity to put more than 20 years of such ‘change management’ experience to good use,” he added. The Company is working very closely with all of its major suppliers to gain maximum leverage from the differing marketing departments so as to create a whole new suite of sales and marketing tools to best represent such a unique cross combination of PVCu, Aluminium and Composite door fabrication – all under the one roof. READER ENQUIRY NO: 0317/0120

ROSEVIEW RATED ‘STRONG’ BY LEADING MARKET ANALYSTS Sash window specialist Roseview enters 2017 riding high after a phenomenal year that included the launch of their latest Ultimate Rose sash window and a win at the prestigious G16 Awards - and now the thriving firm has received an emphatic vote of confidence from respected market analysts Plimsoll. The UK’s foremost sash window fabricator was rated as ‘Strong’ in a comprehensive study of the industry’s 1,328 biggest window and door companies. The report divides the firms into five categories – ‘Strong’, ‘Good’, ‘Mediocre’, ‘Caution’, or

‘Danger’. ‘Strong’ is the highest accolade that Plimsoll awards, reflecting Roseview’s consistently excellent performance over the last twelve months – particularly impressive at a time when 229 of the companies analysed were judged to be in financial danger, and records numbers are making a loss. “This is another piece of fantastic news for Roseview as we begin to celebrate our fortieth year in business,” commented sales director Richard Burrells. “Our longevity and success stems from an unwavering focus on our core values – quality,

reliability, respect for tradition, and an innovative, boundary-pushing approach to manufacturing. While many companies struggle to maintain consistency with a huge range of different product types, at Roseview we focus on doing just one as well as we possibly can. In 1985 we made the first uPVC sash window in the UK, and in 2017 we still make the best.” In January, the fast-growing fabricator marked its official fortieth birthday, but celebrations will be ongoing throughout the year. In May, Roseview will be showcasing at the FIT Show for the second year running, bringing a

40th birthday-themed stand to the Birmingham NEC. Then, later in the year, the celebrations will be brought back home with an event in Roseview’s home county of Buckinghamshire. Roseview’s Rose Collection are the UK’s leading range

of uPVC sash windows. Competitively priced and highly versatile, the Eurocell-based Charisma Rose is the perfect fit for everything from upgrading existing windows on older properties to installing on modern new-builds. The superbly authentic Heritage

Rose, based on the REHAU system, has been accepted for use in conservation areas as discerning as the London Boroughs of Chelsea and Kensington, Lincoln, Worcester, and Cambridge – while the G Award-winning Ultimate Rose is the pinnacle of timber-effect uPVC, boasting features as detailed as run-through horns, full mechanical joints and the new market-leading 35mm meeting rail. For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY NO: 0317/0121

March 2017 | www.glassnews.co.uk

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FRAMEXPRESS HELPS CREATE STYLE & ADDED VALUE IN JERSEY In a recent contract window, door and conservatory fabricator frameXpress Ltd has supplied all the replacement products for a stunning refurbishment project in Jersey. The installation by Jersey based frameXpress customer Competitive Windows Ltd, was part of a major investment for the homeowners who wanted to upgrade their existing property rather than move to a new one. The prestigious private home situated in one of island’s most highly sought after areas required replacement windows throughout. The homeowners had looked at the market carefully and specified improved thermal efficiency and security which would add value to their property. As an investment project it was essential that only the highest standard products were installed and could be guaranteed to last. Casement windows with Georgian bars were supplied by frameXpress in standard white Optima Sculptured. Jason Derrien, a Director at the home improvement company, has been impressed with the overall customer service provided by frameXpress, highly praising the competence and friendliness of the entire team since choosing to use the company as a supplier. Whilst product, price and quality are essential components to evaluate for any Thermal Trade Frames ad 2.pdf

also have been very complimentary about the range on offer. This project in particular has led to referral business for my company which is always the best proof of any product’s quality.” The luxury private home now has the benefit of improved soundproofing and excellent thermal performance and the homeowners are thoroughly delighted with the end results. project, the business relationship between Competitive Windows Ltd and frameXpress’ New Business Manager Dave Stearman is equally important to Jason. He comments, “It is a fiercely competitive market here, and there is a level of trust that has built up with Dave, which is something I have always known I could rely upon. Our professional relationship has been nurtured and we have built a great working partnership. If ever I do have a problem, it is always sorted out”. Regarding the recent transition to the Optima system Jason has felt confident in using it for new installation projects. He continues, “I am normally quite sceptical about new product launches as they come with a lot of hype, but I have found this to be a really great system. Many customers

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Dave Stearman, New Business Manager at frameXpress comments, “Our customers evidently want more than quality products at an affordable price. One of the key advantages frameXpress offers is the ability to act upon the promises we make and deliver so much more than just the products themselves. Our support team is determined to make a real difference which is instrumental in the success of this company.”

“This project in particular has led to referral business for my company which is always the best proof of any product’s quality.” New and existing customers have increased orders month on month in and around the UK with the leading trade fabricator. As a customer oriented business, over the last few years FrameXpress has reinforced customer care which has resulted in extremely positive results. Evaluating the market from the consumer’s perspective and offering customers viable POS material in downloadable format has also demonstrated a clear message of strength and support. Dave continues, “Renovations have become big business as homeowners grasp that they can get to live in their dream home much more easily than they thought. With practical advice readily available from our team on everything from building regulations to energy efficiency is a clear advantage for our customers in a challenging market.” For more information on the FrameXpress portfolio of pvc-u and aluminium systems then please visit the website www.frameXpress.co.uk. READER ENQUIRY NO: 0317/0122

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FRAMEXPRESS’ CHANGE TO OPTIMA A POSITIVE MOVE Since Profile 22 Systems launched the new Optima suite, FrameXpress has seen interest in the modern system grow at a rapid pace, with an exceptionally positive response from customers. After the Epwin group/Profile 22 announced that it would be discontinuing the FS 70mm and FC 60 systems from January, management at frameXpress initiated a soft launch of the new suite in 2016 to test its suitability for customers. Subsequent to that, the leading trade fabricator has experienced an extremely busy period since its introduction with great feedback from customers, end users and specifiers. On the back of this success, Managing Directors Stuart Green and Mark Westbrook opted to introduce the chamfered system at the end of October 2016, to give customers greater opportunities in terms of design options and growth potential across the domestic and commercial sectors. The Optima range incorporates a new flush casement window and includes many innovative features that will help customers generate more sales. The advanced system now replaces all other pvc-u systems at the company and has been meticulously designed having been built around a six chamber outer frame and a five chamber sash. It includes a choice of 24mm and 28mm double, and 36mm, 40mm and 44mm triple-glazed beading options, which can easily achieve u-values as low as 0.8W/ m2K on triple-glazed units. The system has been designed to meet all current and future industry legislation security criteria, making it fully compliant with PAS24:2012. Once the decision had been made to integrate Optima into the frameXpress portfolio, production was then streamlined and geared up to optimise manufacturing procedures. With the other older systems now being withdrawn by Profile 22 Systems senior management felt it was essential to evaluate production methods and reorganise the production floor where necessary to ensure it could surpass existing manufacturing techniques. Mark Westbrook, Managing Director comments, “As soon as we made the decision to integrate Optima into our portfolio earlier this year, we have then taken time to discuss the advantages with our customers to ensure they could see the obvious benefits of the new system. Overall we have received excellent reports which is very reassuring given the enormity of our decision.” Stuart Green, Managing Director continued, “In the long run the older systems will

become more expensive to fabricate as they will be on longer lead times and cannot be optimised. The benefits of improved performance and weather tightness as well as greater security provide significant assurances. These are key aspects that customers need to know they can rely upon, particularly when approaching consumers and dealing with specifiers.” For the sales team there has been a smooth transition to Optima with customers readily acknowledging the technical advantages and broader choice now available. Longstanding frameXpress customer Tony Fairweather has always been impressed with the quality standards associated with the company however, the technical advantages that can be passed on to the end user via Optima are creating greater opportunities as well as referral business. He comments “With the demand for flush casement windows increasing considerably the Optima system does not compromise on performance providing a good, longlasting product that offers the best in energy efficiency. This is reflecting well in terms of lead generation for us.” According to Karen Gardner, Sales Manager at frameXpress the improved choice and simplicity to install Optima products has been impressing her customers; while New Business Manager, Dave Stearman has seen a sharp increase in orders with Optima providing an array of improved features including improved security and strength that are impressing homeowners. According to other frameXpress customers, cost, performance and security remain the highest priorities for people when looking to invest in their homes. Ian Davis, Sales Manager comments, “With insurance companies demanding such high standards from products these days, our guarantees and security accreditations are also a huge advantage which our customers can pass on to consumers. In general we have had a very favourable response with installers liking Optima as it is easy to fit. Combine this with choice, the ancillaries and the colour options we have available and it clearly makes it very attractive all round.” FrameXpress is a leading trade fabricator, manufacturing windows, doors and conservatories in pvc-u and aluminium systems from a modern 36,000 sq ft facility in Telford. Composite doors as well as Guardian roofing systems are also manufactured to the highest industry standards. For more information call 01952 581100 or visit the website www.framexpress.co.uk. READER ENQUIRY NO: 0317/0124

JADE CHALLENGES ALUMINIUM WITH SPECTUS FLUSH TILT & TURN & FULLY REVERSIBLE WINDOWS One of the leading PVC-U fabricators challenging the aluminium window market with an economic PVC-U alternative has gone a step further by taking on the new Spectus Flush Tilt & Turn and Fully Reversible windows – products aimed specifically at taking on aluminium in the commercial arena. Jade Windows has already earned favour with several major contractors by proving the viability of PVC-U over specified aluminium, using the Spectus Elite 70 system with smooth Anthracite grey foil. Now the company has become one of the first to fabricate the acclaimed new Flush Tilt & Turn and Fully Reversible windows and aims to use them to ‘convert’ many more aluminium specifiers. They will also be used to provide a superb product offering with which the company’s trade customers can develop their own public sector business. Jade’s Dave Fozard explained: “Many architects and specifiers still insist on aluminium but more and more are taking a second look at PVC-U when they are presented with the facts. Now, with the Spectus Flush Tilt & Turn and Fully Reversible windows, we can show them the best possible case for making the change. As well as the obvious cost benefits, they have far superior thermal performance but still have the look they expect, whether it is in smooth Anthracite or in any of the Spectus Spectrum foil options.” The Spectus Flush Tilt & Turn and Fully Reversible frames can achieve U-Values as low as 0.8 W/m2K and a Window Energy Rating (WER) of A++ with Argon-filled triple glazed units – so saving the expense of Krypton-filled – and without insulation in the profile or expensive special reinforcements. This is due not only to the advanced chamber construction of these windows but also

Spectus’s unique Aeroframe thermal wall technology, which has proven to provide greater thermal performance through its complex ‘thermal barrier’ design. The windows comply with BES6001 ‘Responsible Sourcing of Construction Products’ and have advanced security features that comply with PAS 24: 2012 and Jade’s own Secured by Design accreditation. Weather rating is to BS 6375-1 2015 + A1 2016 more than adequate for high-rise applications – and a host of other technical benefits, not to mention the significant cost benefit over aluminium. Spectus Commercial Sales Director Andrew Reid added: “The Spectus Flush Tilt & Turn and Fully Reversible windows were designed for all the commercial applications where, up to now, aluminium or composites may have been taken for granted as a first choice. Now, with this system, anything from schools and student accommodation to hospitals, apartment or office blocks are all within reach of any quality PVC-U fabricator, as Jade has clearly shown. Wakefield-based Jade, a long standing Spectus customer and member of the Spectus Approved Window Contractor network, wasted no time in reaping the benefits of its move; the company won its first contract for over 200 windows as soon as the new system was up and running. The benefits are not just limited to its commercial customers, said Dave Fozard: “Our trade customers have seen these new products as an opportunity to grow their business in the commercial sector and have also secured works against high-priced aluminium windows.” www.spectus.co.uk READER ENQUIRY NO: 0317/0125

March 2017 | www.glassnews.co.uk

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STERLINGOSB RIDES TO THE RESCUE! PREMIUM CARE GROUP COMES BACK For Dorset-based specialist contractor, Doors, Locks & Glass, SterlingOSB is an indispensable product.

started using SterlingOSB, we discovered that it was as strong and reliable as the more expensive plywood,” comments Graham. He continues: “Boarding up is usually a temporary repair but we’ve also boarded up properties that have remained empty for years. If the SterlingOSB is painted over with a primer and undercoat, it seems to last forever.” Graham cites the back door of a pizza restaurant in Southampton that he boarded up 11 years ago following a burglary: “They didn’t bother replacing the glass – they just painted the whole door white. It’s still there today,” he says.

SterlingOSB, one of the most versatile wood panel boards on the market, is a common sight in the building trade and is now becoming a popular as a fashionable panel for the designer home. For Dorset-based specialist contractor, Doors, Locks & Glass, SterlingOSB is an indispensable product. The company specialises in emergency boarding-up, most often in the aftermath of a burglary of vandalism, and SterlingOSB is the ideal solution, says company owner, Graham Bird. “We’ve been specialising in this area for the past 15 years and, to begin with, we used plywood,” he says. “But as soon as we discovered OSB, we switched and we’ve never gone back,” adds Graham. “SterlingOSB is just as strong and durable as plywood and it’s better to work with. With plywood, you always get splinters when you cut it but you don’t have this problem with OSB,” he explains. “We use 9mm SterlingOSB. Two layers of this are perfect for boarding up 20mm double-glazed units. The two thicknesses fit exactly

into the reveal and then it’s just a case of replacing the beading; and it’s more secure than glass.” Similarly, Graham finds that SterlingOSB has the strength and rigidity to temporarily replace damaged glass in most patio doors: “It’s rigid enough to hold the door in line and, once in place, the door can be opened and closed again with no problem. When we

“We’re the only specialist in Dorset because it’s such a low-crime area. In Southampton, there is a couple more companies operating and there are three in Devon & Cornwall because it’s such a big area. Nevertheless, we still get through up to 15 sheets of SterlingOSB a week – and often more during the period from November to January when burglaries tend to peak,” says Graham. For further information, call 01786 812 921 or visit www.norbord.co.uk. READER ENQUIRY NO: 0317/0127

FOR MORE FROM SPECTUS AND JADE

Yorkshire-based Spectus Approved Window Contractor Jade Windows has won a second contract for the award-winning Yorkare care home group after installing more than 200 casement windows and patio doors in the group’s most recent addition. Yorkare, with its motto ‘Homes of Distinction’ and homes around the Humberside area, has a reputation for quality in everything it does so it naturally expects the best from its contractors, as Jade’s Ryan Fozard explained: “Everything has to be finished to the highest standard, in appearance as well as function, so we were especially pleased to be asked back to work on the next project.” The first contract was for the conversion of the former Lindsey Lower School in Cleethorpes via main contractor Hobson & Porter. Jade made and installed the windows in the Spectus Elite 70 Bevelled system in Anthracite grey smooth foil finish for a new-built extension which formed a major part of the home behind the school’s original Victorian frontage. Just one example of the client’s insistence on detail was the access control on the doors, as Ryan explained: “The PVC-U doors had to be specially routered out to fit electric drop bolts so that all the mechanisms were out of sight. This is something you don’t hear of every day but with Jade’s “customer first” attitude & Spectus’s technical team providing first class advice, the customer achieved their desired look. Jade has been fabricating and installing the Spectus Elite system for over 20 years on a wide range of commercial projects, including a number of care homes. The Yorkshirebased company is also an established

member of the Spectus Approved Window Contractor Network. Mike Beal, the main contractor’s Construction Director, said: “Jade delivered a robust and competitive solution. Everything was completed on time, without problems and the finished product looked superb. We knew that this client expected the highest standards throughout; we had every confidence in Jade and this is reflected by the fact that we were happy to bring them in on the next Yorkare contract.” The next Yorkare project for Jade, a new-build at Beverely, is now underway and expected to be completed by the coming autumn. www.spectus.co.uk READER ENQUIRY NO: 0317/0128

FLAIR SWITCHES TO VBH DOCUMENT Q HARDWARE PACKAGE Birmingham based trade fabricator Flair Windows has recently switched fully to the Yale Mantis 3 door lock for its Kömmerling PVCu single and double doors. Originally Flair used Mantis on just their PAS24 doors but decided to fit them ‘across the board’ following positive feedback from customers and installers. Flair advises that, in addition to the lock’s performance, the instant brand recognition that comes with all Yale’s products as standard was a major reason to move exclusively to the product. The locks are supplied by VBH, who provide Flair with greenteQ and Yale hardware for their PVCu and aluminium production lines. The lock is part of a Yale/greenteQ hardware package that has been tested to PAS24 at BSI. The resulting certification enables Flair’s installer customers to quote for new-build work as they can produce documented evidence that their doors meet the requirements of Document Q. Flair was recently presented with Certificates of Excellence for its doors, windows and

PremiFold slide and swing products by VBH. The certificates state the hardware required for Flair’s products to meet the Document Q standard, and are prominently displayed for customers to view. Other PAS24 products coming out of Flair’s factory include aluminium bi-fold doors using the greenteQ Clearspan hardware system, and tilt and turn windows. Dan Powell of VBH says ‘Flair is a prime example of a company who constantly seeks ways to help their customers sell, as they demonstrated last year with the introduction of PremiFold. ‘By supplying Document Q-ready products fitted with market leading Yale and greenteQ hardware they are once again providing their customers with the tools needed to be successful in new markets.’ Adrian Keegan of Flair added ‘The decision to switch 100% to Yale locks was an easy one for us as it standardises our products at a high quality level and reduces our stock holding. ‘The fact that we can now supply so many

PAS24 and Document Q approved products across doors, windows and patios means that we are in a position to quote for larger, more prestigious jobs than ever before, including new-build contracts. VBH have been invaluable in helping us get to where we want to be.’ Further information on Flair’s product range can obtained from www.flairwindows.com or by calling 0121 624 5001. READER ENQUIRY NO: 0317/0129

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FLUSH SASH WINS THE DAY FOR MG & GLAZERITE

RESIDENCE PLEASES PLANNERS FOR SCENIC SEASIDE INSTALLATION

Today’s customers know what they want – and the winners will be the installers who can provide it. So says The Glazerite UK Group Ltd in response to the latest installer partner to benefit from the addition of the Halo Flush Sash system.

Planning was not a problem when a resident of one of Yorkshire’s best-known seaside conservation areas chose to replace timber windows with PVC-U. In fact, once the planners had seen frame samples, it was put through on the nod without even needing a formal planning application. It comes as no surprise also that neighbours of the house, beside Scarborough’s Victorian Esplanade, had not realised that the new windows and French doors were not timber. The frames were in the Residence9 system fabricated by The Glazerite UK Group Ltd and the result, in white foil finish was ‘a dream job’ according to Sales Manager, Barry Smith. “It was the first R9 installation in this area” he said. “It’s also generated a lot of interest from neighbouring properties, especially in and around the Conservation Area.

unusual. “This system is quite unlike anything else on the market. There are certain locations where nothing else will do, so only an installer who can supply it will get the job. He continued: “This is a typical example of why we strive to offer one of widest choices of systems and materials, so that the installer has something to answer every customer’s needs, with the ease of a single source for everything.”

The Glazerite UK Group Ltd is VEKA’s largest trade fabricator in the UK and a long-standing “When the owner first came to us, he was Network VEKA member. It offers a fully looking at vertical sliders in another system nationwide service based on manufacturing but immediately changed his mind when he units in Northants, Peterborough and saw the Residence9. It was easily the closest Greater Manchester as well as its South West thing to the timber he was replacing and the A5 Dec16 12:34 hub Page 2 distribution in Bristol serving South Wales resultGB speaks for itself,Advert_Layout a dream job. 1 19/12/2016 and The West of England. Glazerite added Residence9 to its already www.glazeritewindows.co.uk extensive portfolio in 2014 and, according GB A5 Dec16 Advert_Layout 1 19/12/2016 12:34 Page 2 to Group Director Jason Thompson, the GB A5 Dec16 Advert_Layout 1 19/12/2016 12:34 Page 2 READER ENQUIRY NO: Scarborough installer’s reaction was far from 0317/0130

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Mark Russell of Northampton-based MG Window Systems explained: “The customers were looking specifically for a flush sash to replace the existing timber ones in the home. They began by looking online, found our site, we quoted and we got the job. Until taking the Halo Flush Sash from Glazerite, we had been able to imitate a flush window by putting dummy sashes between the real ones but that would not have been enough to win us this job. “The customers had first looked at another, much more expensive flush system. They were perfectly happy to go with our Halo product because of the cost saving it gave them but we know they would not even have looked at a dummy system.” Glazerite already offered one of the most extensive ranges of window and door systems of any trade fabricator but added the Halo systems, including the acclaimed flush sash, when it acquired Peterborough-based City Beads Ltd early last year. Group Director Jason Thompson said: “MG are one of our numerous trade partners that are making good use of it. The tables have turned for many homeowners and rather than finding a company and letting them sell whatever

systems they have available, many know exactly what they want and look for a trusted installer who can provide it. The flush sash window is in the ascendancy at the moment and the Halo system is an ideal choice.” The benefits didn’t end with the one job, as Mark explained: “The neighbours liked what they saw and we are already quoting for two more houses nearby.” The Glazerite UK Group Ltd is VEKA’s largest trade fabricator in the UK and a long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY NO: 0317/0131

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CHARITY NEWS

WINDOWS

MERCURY GLAZING REVEALS THE TEMPERATURE OF THE VERTICAL SLIDER MARKET

PROFILE 22 USED FOR ELEGANT COTSWOLDS RENOVATION PROJECT

THE VEKA UK GROUP SUPPORTS LOCAL HOSPICE WITH MORE THAN £12,000!

Specialist fabricator Mercury Glazing has just revealed that sales of its Spectus Vertical Slider are up 15% year on year. Chris Reeks, Mercury’s Sales and Marketing Director, commented: “Double digit growth in a year is impressive and reflects the market’s increasing interest in specialist windows as well as our ability to deliver a quality product.” But Chris says that what is interesting about the growth is how it breaks down. “We tend to think of Vertical Sliders as being products for heritage projects. But our sales breakdown reveals something very interesting. While white foil is the most popular colour, over half of orders are for coloured profiles. And of those, one of the biggest sellers is Anthracite Grey, indicating that the market is mixing the traditional looks of a VS window with a modern colour.” Chris says that the most popular choice of glazing detail remains the Astragal bar, which Mercury colour codes to foils where required. He has also noticed an increased demand for curved verticals and commented: “The interest in what is a very specialised area indicates two things. First that the market is making bolder decisions in modern window design and second that PVCu Vertical Sliders have gained complete acceptance in heritage properties.” Mercury Glazing is one of the UK’s largest Spectus Vertical Slider manufacturers. It means that the company’s sales figures are an excellent guide to wider trends in the market. And as the company embarks on a three year period of planned expansion, its figures look set to become even more of a barometer in the future. Tel: 01452 383344 www.mercuryglazing.co.uk

"We’re truly overwhelmed by the generosity of the whole team at VEKA."

In an area where specifiers demand sensitivity to the original appearance of many properties, 12 Profile 22 windows were supplied by P22 customer, FrameXpress for a picturesque Cotswolds cottage. “The homeowner’s brief was for a perfect visual match in relation to the style of all windows at the property, primarily to complement the area, which is recognised for its rolling hills and picture-postcard cottages” explains Sales Manager Ian Davis. “Requesting cream windows and doors that would match the surrounding properties, the homeowners needed a solid guarantee that the products could replicate the original heritage look, or we would have lost out on the contract. After showing the homeowner samples of the Profile 22 windows and discussing technical requirements, we were thrilled to win the contract. “One contributing factor to our winning the contract was the

READER ENQUIRY NO: 0317/0133

"The complete project compromised of 12 windows and 2 sets of French doors; all of which are A rated for excellent energy efficiency."

inclusion of a 50mm plant-on bar to the glass, which was also possible to colour match. The complete project compromised of 12 windows and 2 sets of French doors; all of which are A rated for excellent energy efficiency. Special mounted bars, cream foiling and advanced security features completed the windows, and due to a tight deadline, the windows were manufactured and installed quickly. Demand for these bespoke products is still high, and homeowners are looking at more than just price. Ian continues: “Design and performance sit hand in hand these days, and are equally as important to homeowners. Budget will always play an important role, but home improvements are usually viewed as an investment rather than just a repair, so the finer details such as colour and hardware are becoming increasingly important. As one of the UK’s largest independent UPVC fabricators of windows, doors, conservatories and composite doors, FrameXpress offer a choice of 16 colour foils. To find out more visit www.framexpress.co.uk or call 01952 581100.

READER ENQUIRY NO: 0317/0134

Industry-leading systems supplier The VEKA UK Group has raised an astounding £12,191.78 over the past year for Lancashire children’s hospice, Derian House. Staff across every department of the company threw themselves into fundraising for this fantastic local cause. Head of Human Resources Gabriela Hammond explains: “We usually choose two charities to support per year, dedicating six months of activities to each. In 2016, we focussed solely on Derian House and I, for one, am amazed at what has been achieved. It was a pleasure to present such a significant contribution to a charity which does invaluable work in Lancashire. “It’s part of our company’s ethic to give back to the community that we’re a part of, whether that is by engaging in youth enterprise initiatives; careers events; sponsorship for sports teams or events, or by supporting local charities such as Derian House. “The fundraising activities this year were varied to say the least! We had everything from marathons and merchandise sales, to

collection tubs, Christmas card donations and baby sweepstakes. We even sold the furniture from our FIT Show exhibition stand and donated the proceeds.” Derian House Community fundraiser Sophie Saunders said: “We’re truly overwhelmed by the generosity of the whole team at VEKA and would like to say a huge thank you from everyone here at Derian House Children’s Hospice. “We know many employees have put their heart and soul into raising funds, from staging cake bakes and dressdown days to challenging themselves on 10k runs and even donning dresses to take part in our Dames on the Run event! “Children and families are at the very heart of everything we do here at Derian House from making every moment matter to creating precious memories and supporting families through their loss. We rely on the support of our friends within the community and businesses such as VEKA to ensure we’re here for children and families when they need us most.” Tel: 01282 716611 www.vekauk.com READER ENQUIRY NO: 0317/0135

March 2017 | www.glassnews.co.uk

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Visit our website: www.bisonframes.co.uk Tel: 0800 321 7284 | Fax: 01226 707 947 Email: sales@bisonframes.co.uk www.glassnews.co.uk | March 2017

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GLASS NEWS INTERVIEW: PEARL WINDOW SYSTEMS

The UK’s Leading Glass & Glazing Newspaper

PEARL WINDOW SYSTEMS,

GROWING YEAR ON YEAR THROUGH QUALITY & SERVICE 2016 was an interesting year to say the least, and 2017 promises to be equally turbulent. How does a large fabricator view these times? Glass News’ Editor, Chris Champion, talks with Jeff Walsh, Owner and Managing Director of Pearl Windows Systems based at Westhoughton, near Bolton, about his view of these strange economic times.

means you are going to let some customers down. We were very fortunate that so many customers understood the problem and stuck with us as we worked through the problem and we shall be forever thankful and grateful that they did so. The biggest thanks, however, has to go to our workforce – very definitely our greatest asset. Few people want 24 hour and 7 day working during November and running up to Christmas, but that’s what happened. Everyone piled in when the chips were down and we regained that 900 frames in a fortnight with production running at 700 frames per day. It was a phenomenal effort by everyone!

You said that good things come out of adversity. Was that the case here?

Was 2016 a difficult year for sales? It was a good year with increased growth in turnover. It was profitable but 2016 also came with its own challenges. The value of sterling has obviously been a concern and continues to be so. I find myself constantly checking its value against the US dollar and the Euro. It’s probably the first thing I do every morning! We rely so much on imports for our raw materials that fluctuations in currency exchange can have serious consequences. I’m sure every fabricator is concerned about price increases.

Do you anticipate it being a case of constant price increases? I don’t think anyone knows at the moment. It’s possible that the value of the US dollar could fluctuate with a new presidency and we’ve already seen share prices rise to record levels in the US. I think it is a matter of being adaptable to change but, at the end of the day, we are all reliant on consumer confidence and there being disposable income available to buy our products.

Jeff Walsh

Pearl Window Systems has grown radically and is now a large fabricator. Does that make life easier or harder? I would have to say harder. That sounds crazy when you think everyone starts businesses with the idea of growing larger and larger. No one ever started a business and said that they didn’t want it to grow into a success! The workforce is both your biggest asset and your biggest problem. Employing people is a complex and expensive business and, with over 150 people, it isn’t always plain sailing but we have people on the shop floor who have been with us for 17 years so hopefully we are doing some things right.

The important thing in any business is learning either from mistakes you’ve made or things that have gone wrong. I honestly believe that we learn new things every day and we learn from adversity.

I know you had some issues last year, particularly with a vehicle theft… We did, and unforeseen events such as that are expensive. We also had a serious outage in our busiest time. They say there’s never a bus when you want one, then they all come along at once, well in our case, we had two of our five cutting centres go down at the same time. Additionally, an 8-head welder connected to one of our main cleaning lines broke! All of these required parts from Germany and we lost production of 900 frames.

It was. It made us invest further into our manufacturing methods, not by buying more machinery but improving efficiency even more. We looked at whether time was wasted between processes. We identified a time saving between the final QC, loading and despatch. We have now set up a completely new QC department that, following the final check, allows product to be loaded on to the wagons rather than be moved to store and moved again to transport. This may sound like a small change to procedure but we have linked this to our bar coding system. Technology is very important to us and has allowed us to grow as a company and communication is part of that technology. It all looks a bit ‘FBI’ but all 25 operational management are linked through their headsets so that rather than waiting for messenger or an email, direct contact is made by good, old fashioned, talking to each other. In this way, the whole manufacturing process flows and everyone knows what is happening or, for instance, when a rush order has to be put through.

As anyone in manufacturing knows, that is time and production lost that is very hard to regain. I would describe in car terms: if you have your big V12 engine and a couple of cylinders go down, it isn’t going to run smoothly!

How do you go about catching up if your production capacity is reduced by two fifths?

Ready for despatch

To be honest, it is very difficult. It is obviously vital that you keep your customers informed of the situation as they are working to contract deadlines. Even though mechanical failures happen you can usually work through them, but to have such a catastrophic failure

March 2017 | www.glassnews.co.uk

A place for everything and everything in its place

The UK’s Leading Glass & Glazing Newspaper

Check lists and monitors abound

The QC Department

The greatest efficiency is achieved by all workstations on the shopfloor being identical so that any operative can use the information or update it. There is no trying to find where something is stored – everything is identical, even the desktop.

cutting centre about to be installed. The cutting centre is to allow for the continuing growth and certainly isn’t a standby in case of problems.

You’ve had a barcoded production system for years… We have, but we have changed our thinking by making despatch drive production. The despatch and delivery department know what should be loaded on to the lorries and can now search the whole production line to identify where an individual item is. That item can then be fast tracked, if necessary, so that it meet the required despatch time. It is really all about communication. By the managers being in direct contact with each other we can also identify products that can be batched together to optimise production.

Are you also investing? I know that no one can buy a cutting centre purely as a standby in case something goes wrong… We are always investing. We’ve taken on 20 staff since Christmas and we have a new

Handles are fitted at QC stage

www.glassnews.co.uk | March 2017

GLASS NEWS INTERVIEW: PEARL WINDOW SYSTEMS

Everyone encounters machine failures at some time and, in our case, three machines going down at once caused us, and our customers, a very real problem. It’s the way you deal with problems that counts and catching up with those lost 900 frames is a testament to our staff who all pulled together to make it happen. Good things really do come out of bad. Everything from IT, kit replication so anyone can get on a bench and know that every tool will be there, and ready for use; to cameras and trackers in the lorries so even the reason for unsecured loads can be checked. The setting up of the new streamlined QC department has helped the whole production and delivery cycle. Manufacturing, in the past, as was seen in the automotive industry, allowed for too much ‘personality’. Personality and productivity don’t go together! It’s about efficient procedures and focussing on service and efficiency that allows growth, year on year.

READER ENQUIRY NO: 0317/0137

Jeff Walsh looks at a completed frame

TRADE COUNTER NEWS

GLASS

NATIONAL PLASTICS STORES TO TUFFX PROCESSED SUPPLY ALUMINIUM BIFOLD DOORS GLASS EXCEED EXPECTATIONS ONCE AGAIN

National Plastics has just expanded its product portfolio to include aluminium bifold doors. Geoff Foster, National Plastics’ Managing Director, said: “Aluminium solutions are increasingly popular in the residential sector so it makes good sense to supply a selection of high quality, good value products to satisfy this demand.” National Plastics has a policy of offering an extensive product range at the right price points, something that’s perfectly demonstrated by adding aluminium bifold doors to the portfolio. They have been designed with performance, looks and efficiency in mind, with each frame

incorporating a thermal break that effectively insulates its doors against heat loss, raising a home’s internal temperature and helping to reduce the risk of condensation.

National Plastics’ product range is backed up with significant expertise and staff will be receiving full training in the aluminium bifold doors in the coming weeks to ensure they can offer value-added advice to customers. The range of aluminium bifold doors will be part of a portfolio that also includes bathroom panels, guttering products, fascias and soffits, cladding, drainage products, roofing products, PVC-u windows, doors and conservatories, garden products, accessories and wall panels. The combination of products, people and price has helped National Plastics to become a successful trade counter network. By extending its range to include products from one of the industry’s growth sectors, the company is demonstrating its understanding of its market and its customers. Tel: 0800 011 3503 - www.nationalplastics.co.uk READER ENQUIRY NO: 0317/0138

THE 2017 UPVC MAINTENANCE SUPPLIES

PRODUCT BIBLE HAS LANDED

There is no stopping TuffX Processed Glass when it comes to supplying glass for stunning designs and creations. They are always surprising cilents when jobs are installed by how striking the glass is. Most recently TuffX’s processed department secured a job for a regular installer down in North Wales, they requested glass for the outside of a beach front holiday home in Pwllheli. The homeowners wanted to differentiate their home from its neighbours and give it a modern finish. TuffX asked to see a image of the home beforehand so they could envision the job and ensure their cilent was getting the best glass possible. This had to be

A number of organisations will use Oriam including the Scottish Football Association, Scottish Rugby, Basketball Scotland, Scottish Handball, Netball Scotland and Scottish Squash and Racquetball.

“2017 marks our 25th anniversary and it is important we mark the occasion” says David Earnshaw, Managing Director. “This catalogue has been a labour of love – all of our products have been checked and re-evaluated for accuracy and popularity to ensure our customers are getting the right information about the right products. It’s been time consuming, but well worth it” remarks Janet Webster – the company’s Marketing Manager.

The new catalogue is almost twice the thickness of the last edition and details more products with greater information. It is a must for anyone in the industry as a handy guide and tool. Business Development Manager Paul Swift will be taking them out on the road with him: “we’ve kept the A5 design – we’re conscious that for our target market it’s important these are portable and this way they can be stored in a toolbox or glove compartment”. To order a copy, please call us on 0113 236 0800 and we’ll send a copy out to you. READER ENQUIRY NO: 0317/0139

The cilents opted for 45m² of 15mm ToughenedLaminated glass for the staircase and 90m² of 21.5mm ToughenedLaminated for the surrounding balcony. The homeowner was very happy with the finished product, stating; “Our holiday home is just how we pictured it. We were optimistic when our installer suggested using TuffX as the glass supplier, having done some research on the company and its previous jobs, we was delighted. The glass is perfect and we get so many compliments on our home

now, many neighbours wanting to do the same. We can’t thank both, our installers and TuffX enough for everything; it really gives our home the finishing touch we desired.” Tuff X manufactures their toughened laminated glass in-house on state-of-theart machinery to meet all current industry standards. They can manufacture the glass from 4mm to 19mm and up to a maximum size of 4000mm x 2200mm. All glass is available within 5-7 working days.

READER ENQUIRY NO: 0317/0140

METAL TECHNOLOGY AT THE TOP OF ITS GAME AT ORIAM Oriam, Scotland’s new landmark £33 million national performance centre for sport has it aims set high as it hopes to inspire and develop athletes from ‘grassroots to greatness’.

The new improved hard copy catalogue from UPVC Maintenance Supplies has landed. And it’s bigger and better than ever.

aesthetically pleasing aswell as safe. TuffX suggested to the cilents that they purchase a total of 135m2 of Toughened- Laminated glass.

This project demanded creativity in conception, excellence in construction

and exemplary building performance to create this state-of-the-art centre for Scotland’s elite athletes. Reiach and Hall Architects used Metal Technology System 17 Curtain Walling to complement the lightweight, translucent feel of this structure. The system allowed light to flood into the building externally but was also used extensively internally as glazing partitions to create an open airy feel. These large expanses of internal glazing at ground floor had to be uniquely designed to

withstand heavy impact as they were located so close to the playing surfaces. System 17 was the ideal choice for the Oriam building as it offered the designer the required ascetics together with high performance thermal efficiency and weathering. In line with energy efficiency requirements, the project also featured System 5-20Hi+ Doors, and 4-35Hi+ casement windows, both of which are part of the high performance [THERMAL] suite of systems from Metal Technology. For more information visit www.metaltechnology.com. READER ENQUIRY NO: 0317/0141

March 2017 | www.glassnews.co.uk

0317/0142

COMPOSITE DOORS COLLECTION

Full range of composite GRP and thermoplastic doors providing strength, thermally efficiency and security EXTENSIVE RANGE COMPETETIVE PRICING EASY TO ORDER FAST DELIVERY 10 YEAR GUARANTEE

Find your nearest depot today at www.nationalplastics.co.uk or call 0800 011 3503

www.glassnews.co.uk | March 2017

GLASS

The UK’s Leading Glass & Glazing Newspaper

SMARTGLASS REVEAL PIONEERING, SELF-TINTING

GLASS TECHNOLOGY FOR CONSERVATORIES

SUPER SPACER PREMIUM PLUS – THE BEST MATCH FOR PLUS-SIZED IGUS Super Spacer® Premium Plus from Edgetech UK is the perfect system for manufacturing oversized insulated glass units. “More of our customers are reporting an increase in demand for big glass units, in line with the growing domestic trend for widespan glazed doors,” explains Chris Alderson, Managing Director at Edgetech UK, the driving force for energy efficient glazing.

Clayton Glass have just launched SMARTGLASS® Dynamic, the industry’s first automatically selftinting, glass technology for conservatories, Orangeries and other glazing elements. This new glass technology represents the dawn in a new era of dynamic conservatory living, but importantly for installers, can be handled in the same way as any other glass unit, is simple to install and will be manufactured in any shape within 10-14 days. It’s also at an acceptable price point from the installation company’s point of view and that of tech savvy consumers looking for the latest must have product. In the middle of summer SMARTGLASS® Dynamic will change from a clear state in the morning to a deep blue during the day where solar control and light shading is needed most, yet as the unit cools will go back to clear at the end of the day and into the night. At all other times of day and season, this glass innovation will offer various semi-tinted states, depending upon surface temperature of the glass. In it’s clear state, this glass technology offers a similar light transmission to a standard clear glass unit. From a technical perspective the solar factor (G-value) of SMARTGLASS® Dynamic varies from 10-34%, boasting light transmission of 6-60% and offers a U-value of 1.2 W/m2K. From a solar control standpoint, it offers the best performance of any

“Super Spacer Premium Plus has led the way in light commercial IG units, so it’s a proven system for IGU manufacturers who are making more oversized units for residential widespan bi-folding and sliding doors. “Systems companies differentiate themselves from the competition by talking about the extra frame height or width they can squeeze out of a

leaf. Even with these big sizes, they are still hitting U-Values that are lower than the Building Regulation requirement of 1.8 W/m2K.

fabrication and installation tricky. A lighter solution is to use ‘clever doubles’ with Super Spacer Premium Plus warm edge technology.

“It’s the glass units that play a big part in delivering this thermal efficiency.”

“It’s not just a case of making standard IGUs bigger – oversized units can’t be treated in the same way,” continues Chris. “Larger units increase the potential for issues with deflection and cavity expansion & contraction.

Triple glazing increases energy performance but the additional 6mm pane of glass in a 1.8m x 2.1m door could add up to eight and a half stone, making

As well as supplying the right products, Edgetech has the technical expertise to support insulated glass unit manufacturers who are facing this change.

conservatory roof glass in the UK and with many standard roof glass offerings only able to achieve a G-value of 40%, outperforms these even in a clear state, with the considerable added benefit of acting dynamically from 10-34%, 365 days a year. As one of the most exciting glass developments for the conservatory sector in over a decade, Clayton Glass have developed a unique SMARTGLASS® Dynamic sample kit. This handy sized, working interactive marketing tool, highlights the unique characteristics of this pioneering glass technology, in a clever and engaging way.’ Jason McCabe, commercial and site director of Clayton Glass commented: ‘This is quite simply the most exciting glass development to hit the conservatory and domestic glazing markets I’ve seen in my career. It’s commercially viable from a manufacturing, installation and sales and marketing perspective and we’re expecting considerable interest in the product.’ For a free SMARTGLASS® Dynamic sample kit and a 2017 Product Guide, e-mail enquiries@smart-glass.co.uk or call the sales office on 01207 288200. You can also add to their growing Twitter following @ClaytonGlass and find further product information at www.smart-glass.co.uk. READER ENQUIRY NO: 0317/0143

“With a history in commercial glazing, Super Spacer has been successfully used in IGUs of up to 15 metres in length without issues of movement or deflection and comes with an industry best 40-year guarantee.”

For more information on manufacturing oversized IGUs, call 02476 639931.

AluFoldDirect Wide-span Bi-folding Doors with Edgetech Spacer

READER ENQUIRY NO: 0317/0144

TRUE SELF CLEAN ULTRA-GREY IS THE WAY Leading conservatory roof glass manufacturer TuffX always take the initiative by having an impressive and broad range of solar tinted glass for conservatory roofs. The use and style of conservatories has altered greatly with more people wanting to use them as a general all purpose room in their homes and not just a room which can be used when the weather is pleasant. Since the launch of the Ambience UltraGrey glass last year, TuffX have noticed an increase in sales for the contemporary tinted conservatory roof glass and the hype for the product keeps on growing. TuffX now offer the Ultra-Grey glass in True Self Clean. The Self Cleaning properties uses UV rays to break down and loosen organic dirt, such as bird droppings or dirt and then it uses rain to wash the dirt away. It also spreads water evenly over its surface so that it dries off faster leaving the glass clean and with reduced streaks. There are various benefits of the True Self Clean, which include; a 10 year guarantee, Minimal self-maintenance, works on cloudy days and during

the night. The self-cleaning is available in all of the TuffX Ambience conservatory roof glass range. Allowing whatever tinted glass from the Ambience range the customer requires to come with the true self clean properties. The Ambience glass range is manufactured in house with state of the art machinery to ensure that all glass products are produced to industry standards. All glass is toughened to BSEN 12150. The Self-cleaning Ambi Ultra-Grey defines the modernised conservatory. With the grey tint being a striking coloured glass that increases the recreational use of conservatories, especially in strong sunlight conditions. It is a market leader for its solar heat reflection which is up to 91%, coupled with exceptional light

transmission properties as little as 8%. Its U Value of 1.0 maintains the heat inside, making it an environment beyond even the best of existing high performance conservatory glass. The homeowner would be setting trends with their conservatory by having the Ultra-Grey glass combined with the True Self Clean property. Allowing it to be used it all year round and having little maintenance, this has resulted in the product becoming a popular choice. As a company that has established a reliable reputation for quality standards across the industry, TuffX is now in the privileged position of offering the widest choice of true self-cleaning, colour options in the UK from under one roof. All products are available for delivery within 5 via national UK delivery fleet and various glass products can be manufactured up to 4000mm in length. For marketing products or more information on the TuffX range please call 0845 3400 200 or visit their website at www.tuffxglass.co.uk. READER ENQUIRY NO: 0317/0145

March 2017 | www.glassnews.co.uk

GLASS

The UK’s Leading Glass & Glazing Newspaper

ROMAG’S EXCLUSIVE AGREEMENT WITH SUNTUITIVE

EYG OFFERS A-RATED AS STANDARD WITH SUPPORT OF EDGETECH UK

Romag has agreed an exclusive agreement to be the UK manufacturer for the pioneering Suntuitive product, bringing self-tinting glass technology to the residential and commercial sectors.

Home improvement and glazing specialist EYG has made significant investment to double production of insulated glass units with the support of Edgetech UK, the driving force for energy efficient glazing.

Suntuitive technology has been developed by Michigan based Pleotint LLC, who over the last 17 years have become the world’s top innovator in self-tinting glass, boasting eight international patents and a number of business awards. In the USA this product has performed incredibly well in large glazed areas for domestic and commercial projects and the plan is to offer the same capabilities in buildings across the UK. When exposed to strong solar rays, the Suntuitive glass unit changes into a darkened blue state, bring light transmission down and importantly, reflecting up to 90% of the sun’s rays. The performance of the glass unit changes by the minute offering various levels of solar control and light transmission as climatic conditions dictate by the minute, making for a true dynamic environment. The technical credentials of Suntuitive glass are overwhelmingly impressive, boasting a G-value of 10-34%, light transmission of 6-60% and offering a U-value of 1.2 W/m2K. To put that into perspective when there is little solar heat on the glass unit it remains in a clear state, yet still offering impressive levels of solar control.

With a history in glass innovation, Romag is the perfect partner in which to bring this exciting and pioneering development to the UK market, with the promise of short-lead times, marketing support and technical assistance. The fact that the Suntuitive product can be manufactured using existing equipment and processes is good news for Romag, while the glass can be handled and installed in pretty much the same way as any other standard glass unit. Paul Cruddace, Romag’s sales and marketing director, commented: ‘Without question this is one of the most exciting glass developments that Romag has seen in recent years. It’s commercially viable, easy to handle and unlike switchable glass technologies, doesn’t require any wires. He continues: ‘The commercial opportunities are broad indeed across industrial and residential sectors and will help broaden the reach of Romag.’ For further information visit www.romag.co.uk, e-mail sales@romag.co.uk or call the sales office on 01207 500000. You can also add to their Twitter following @Romag_UK. READER ENQUIRY NO: 0317/0146

EYG has invested £500,000 in a new highspeed Forel insulated glass line at its Hullbased manufacturing facility. It can now produce a double glazed unit made with Super Spacer® every 35 seconds. This has enabled the company to offer ‘A’ energy rated windows as standard on all double glazing installations. John Waugh, Retail Sales Director at EYG, said: “The support we’ve had from Edgetech has been first class. We turned to them because they have been the leaders in developing energy efficient glazing systems over many years, and they helped us every step of the way, from guidance on machinery solutions right through to the first Super Spacer units rolling off the line. “The team from Edgetech spent a lot of time with us ensuring we got up and running and producing our new improved windows without any issues. Their support and training was invaluable to us as the machinery, and the process of setting the glass in place, was different to what we had done before.” EYG has seen a clear benefit from being able to advertise ‘A’ energy ratings.

“It makes such a difference to our customers to be able to say we are installing ‘A’ energy rated glass as standard in our windows,” John added. “We have to be aware that our customers have so many other expenses these days, of which energy bills play a huge part, so it is a big selling factor for us to be able to say our windows can help reduce heating bills. Working with Edgetech, and using their industry leading technology in our products, has enabled us to do just that.” Managing Director at Edgetech UK, Chris Alderson added: “At Edgetech, we are keen to support customers like EYG who are making big investments to future-proof their business. That’s why we offer extra support and training to help make it a smooth transition.” Find out more about EYG at www.eygwindows.co.uk and more about Super Spacer and high-speed IGU production at www.edgetechig.co.uk. READER ENQUIRY NO: 0317/0147

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THE Q22 SCYSCRAPER, OR GLASS INNOVATIONS In July 2016 a new office skyscraper was made available for use in the capital of Poland. The Q22 is a pointing building with glass façades made of PRESS GLASS IGUs. Over 25,000 m² of IGUs were used to complete the project. The façade construction involved a breakthrough technology while innovative photovoltaic systems were used on the roof. The skyscraper is located in the centre of Warsaw, in the area of the former Fryderyk Chopin hotel. In 2011 the hotel was closed down and then dismantled. It is worth highlighting that all materials were recycled. Construction of the new facility started in June 2013. A Polish design studio Kuryłowicz & Associates was in charge of the skyscraper design. The acquired concept combines elements typical of constructivism and neomodernism. The Q22 stands out with its pointing construction and a glass façade constructed by means of innovative technologies. The name of the building, which stands for quality and quartz, best reflects the nature of the skyscraper. The building structure has a very high level of energy efficiency, which was possible owing to the applied glazing and photovoltaic panels. It is confirmed by the BREEAM Interim Excellent

certificate granted to the facility. The construction lasted for three years, with ECHO INVESTMENT being the main investor. The completed building has the height of 195 m and the total area amounts to over 91,000 m². The major part of the space is intended for offices. Moreover, there are 5 underground levels and 320 parking spaces. The skyscraper was made available for use in July 2016.

GLASS FAÇADE WITH INNOVATIVE TECHNOLOGY The glass façade was the key element of completing the building. DEFOR became the main contractor and was implementing the project in close cooperation with PRESS GLASS - a manufacturing company specialising in production of glass for construction industry. The initial concept included a segmented façade with aluminium strips visible on the outside and a separated floor strips. But the Investor wanted to get a visual effect resembling a quartz crystal. "We took the challenge and in cooperation with architects we proposed a solution that has never been used before, anywhere in the world - a segmented structural double-glazed façade with a glass pane to the full height of a storey, with no visual separation of the floor strip. The design required close cooperation with the Construction Engineering Institute as well as suppliers, including glassworks and glass fabricators", says Piotr Węglewski, DEFOR's Commercial Director. Double-glazed units with 0.5 W/m²K factors and the greatest dimensions reaching 4740 x 2540 mm were used to complete the investment. Dariusz Kowalik, PRESS GLASS' Area Sales Representative involved

in the project points out that selective solar control coatings of the 70/41 type and Thermofloat thermal insulation coatings were used with the IGUs. The coatings were applied to the base glass with reduced iron content and then tempered and laminated. "We supplied different IGUs, varying for construction, dimensions, weight, details of making the IGUs and special quality requirements for the needs of the investment. There was a special demand to produce tempered glass with strictly determined local bow", Dariusz Kowalik explains. According to Piotr Węglewski the issue of ensuring efficient and timely deliveries was a great challenge related to the investment. The daily demand covered 200 m² of glass packages containing 4 tempered glass panes with HST certificate, and the largest packages weighed over a ton. However, the assembly took only 9 months.

"The result we managed to achieve in Q22 lived up to 100% of the Investor's expectations concerning technical and visual parameters. It needs to be emphasised that implementation of such an undertaking entails cooperation with reliable and trustworthy partners so we are very happy to have DEFOR complete the project with PRESS GLASS", adds DEFOR's Commercial Director. It took the total of 25,000 m² of IGUs to make the glass façade of the Q22 skyscraper.

PHOTOVOLTAICS ON A LARGE SCALE Special modules from MAYBATT using the Building Integrated Photovoltaics (BIPV) technology were installed on the roof. The concept behind the solution is that traditional elements of a building, a part of the roof in this case - are integrated with photovoltaic panels. "We supplied 70 mm thick glass panes with

different dimensions for the investment. Double-glazed IGUs containing laminates with PV elements, composed of tempered glass, which was HST tested, were used in the building construction", says Wiesław Wojtas, PRESS GLASS' Area Sales Manager. Wojtas adds that the Q22 building is the first Polish office skyscraper of such a size and in which photovoltaic glass was applied on such a scale. The oblique roof has an aluminium framework with a post-and-beam construction. Bartłomiej Zysiński, President of the Management Board in MAYBATT points out that double-layer photovoltaic modules of the "light through" type are embedded in the outer part of the glass construction of the roof. MAYBATT applied the modules to tempered single glass panes supplied by PRESS GLASS, which were then returned to the supplier who made laminated glass panes and combined them into double-glazed IGUs with photovoltaic modules. "The photovoltaic modules were designed according to the façade architecture design; they come in 45 different types and are based on monocrystalline cells. Each PV module consists of a tempered glass pane in the top and bottom part. Between the glass panes there is PVB foil and PV cells with internal connections and junction boxes", Bartłomiej Zysiński explains.

The President of the Board at MAYBATT also highlights that photovoltaic systems (total of 303 modules), which are an integral part of the Q22 roof, have several functions. The functions include thermal insulation owing to two argon-filled chambers and two relevant coatings, which help to obtain the heat transfer coefficient of 0.6 W/m²K for glass panes oriented in an oblique manner. The glass panes also provide protection against solar radiation, which is possible owing to selective solar control coating of 70/41 type, permitting up to 70 per cent of solar radiation and reducing heat radiation penetration up to 41 percent. The systems can also be used to generate electricity for heating the roof. "The whole project is somehow unique because the modules installed by MAYBATT allow the use of photovoltaics - through PV elements in the outer laminate - as a source of heat. The solution facilitates heating and hence removing of snow in case of heavy snowfall”, Wiesław Wojtas explains. The total of 800 m² of glass panes were used for completing the photovoltaic systems on the roof of the Q22. Q22 skyscraper, or glass innovations (video): https:// youtu.be/BjOUxhAwSjM www.pressglass.eu READER ENQUIRY NO: 0317/0149

March 2017 | www.glassnews.co.uk

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TRUFIT: PERFECT FOR FILLING THE GAP... THE SKILLS GAP

DISTINCTION DOORS

APPOINTS DAVID AMOS AS NON-EXECUTIVE DIRECTOR

Distinction Doors has just announced it has appointed David Amos as a Non-Executive Director.

TruFit® is the perfect solution for filling the skills gap in the glazing and construction industry.

Andrew Fowlds, Distinction’s Chief Executive Officer, said: “We are delighted David has chosen to join us. His manufacturing background and wealth of industry knowledge will be invaluable to us.” David commented: “I was delighted to accept the position of Non-Executive Director. Distinction is an efficient, well-run and dynamic company. Everyone knows it has the leading products in the composite door sector but what’s less well-known is the quality, talent and commitment of the people involved in the business. I’m proud to be joining the team and look forward to adding value to it.” David’s appointment is a prestigious one for Distinction Doors. He is a familiar face in the industry as co-founder of D&G Consulting, a leading provider of market and industry reports and consulting services. He set up the firm with his business partner, Godfrey Arnold, who sadly passed away in 2015 after a short illness. His background is in manufacturing and he started his career in the motor industry. David said: “D&G was a key part of my working life but by accepting the role of Non-

Managing Director at Edgetech UK, Chris Alderson explains: “The construction skills shortage is an issue that’s been on the industry agenda for a while now and things aren’t likely to improve.” Executive Director I have the opportunity to use my experience to play a strategic yet practical role in one of the industry’s most dynamic companies. Distinction Doors has exciting plans for the year ahead so all I can say is ‘Watch this space!’” Distinction Doors is the UK’s largest supplier of composite doors. It is known for leading the way in the sector and if David’s words are anything to go by, it will continue to do so in 2017. What’s more, with David Amos as NonExecutive Director, it will be doing so with the expertise and experience of one of the industry’s leading names on board to support an already talented and committed team. Tel: 01226 352265 - www.distinctiondoors.co.uk READER ENQUIRY NO: 0317/0152

The rate of retirement is set to increase. According to Designing Buildings Wiki, 22 percent of the construction workforce is over 50 and another 15 percent is in its sixties. Additionally, the appeal of the construction industry for young people is very low, says CITB data, scoring just 4.2 out of 10. Designing Buildings Wiki also says that a fifth of all construction sector vacancies are hard to fill because employers can’t find people with the right skills or experience. And 51 percent of respondents to the RICS Construction Market Survey cited skills shortages as a constraint on growth. “For window installation companies, TruFit is the perfect product to tackle the skills shortage within the glazing industry,” continues Chris.

Edgetech UK Managing Director Chris Alderson

“Using the TruFit system to install windows and external doorsets means installers can quickly and easily learn how to fit a window that is properly sealed and has a professional finish.” The window installation tape is easy to use for a consistent finish that maintains the Window Energy Ratings of products. It expands to seal all gaps between the frame and the wall for dependable weather protection and airtightness. What’s more it is quicker and cleaner than traditional ‘wet’ installation methods and can be used in any weather conditions to save extra time on site, too. For more information on TruFit, call 02476 639931 or visit www.trufit-it.com. READER ENQUIRY NO: 0317/0153

NEW APPOINTMENTS

MILA MAKES FURTHER INVESTMENTS IN DIGITAL MARKETING Charly Venn has joined Mila’s award winning marketing team to head up its digital activity. A creative advertising graduate with several years’ commercial experience, Charly is using her skills in both online marketing and social media to help Mila engage directly with customers, suppliers, colleagues and market influencers. She is also offering support to Mila customers who want expert advice on using digital marketing for themselves.

www.glassnews.co.uk | March 2017

Having won the last two G-Awards for trade marketing, along with the 2016 FIT Show award for best use of digital and social media, Mila already has a successful online marketing presence. However, Charly’s appointment is an indication of just how quickly the industry is changing and the urgent need to embrace the new opportunities and new 24/7 demands which digital marketing presents. She is already having an impact at Mila, with a significant rise not just in the number of

followers Mila has across the various social media platforms but also in the number of valuable customer engagements. Charly’s appointment is a key part of the company’s efforts to focus on the whole customer experience, so that buyers or potential buyers can be guaranteed celebrity levels of customer service however and whenever they contact Mila. Mila is on both Twitter and Instagram @milahardware_uk

Tel: 01327 312400 - www.mila.co.uk READER ENQUIRY NO: 0317/0154

CAREERS

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NEW APPOINTMENTS

NEW APPOINTMENT ANNOUNCED LINIAR WELCOMES NEW

MANAGING DIRECTOR

Profile 22 manufacturer, Kingfisher uPVC Windows and Doors Ltd of Drighlington, Leeds, has appointed Glenn Trevelyan, as its new Production Manager. Glenn, 49, has more than 30 years in the window industry having joined his previous company back in 1986 straight from school. Over the years he has taken on a multitude of very different roles, including that of Trade Sales Representative, Order Processing Manager and Production Planning Manager; eventually achieving Operations Director status in 2005 where he stayed for four years. Following the crash of 2009 he was one of the few directors to be retained by that Company, taking on the role of Systems Manager. Kingfisher Windows’ Managing Director, Neil Webster said: “Filling this role of Production Manager with Kingfisher has been very difficult as we were looking for someone who could not only drive change within the Operations side of the business, but could help develop the team at senior management level. To do this, they needed a solid understanding of the Trade, Commercial and Domestic customer and how their demands impact directly on production at operational level. “This knowledge is obviously something that Glenn has developed over the years. However, the fact that he brings with him additional skills that are Production Planning and IT led, will enable us to quickly develop and extend the capabilities of our existing production software to all areas of the business,” he added. Glenn was a key part of the introduction and development of an highly-automated manufacturing and tracking process from Order processing right through to final delivery; experience that will readily transfer to Kingfisher Windows as the Company embraces a radical period of change. Glenn Trevelyan, said: “As soon as I became aware of the opportunity at kingfisher I was

incredibly keen to make the move. I have known of the Company for a long time and know that they are customer focused with a great reputation in the industry. I felt I wanted to be a part. “I am looking forward greatly to the challenge of working here and only see good things for both the company and myself,” he added. The appointment comes shortly after Kingfisher Windows took on Nick Hibberd as Sales and Marketing Manager. Nick and Glenn worked closely together for more than ten years with Glenn’s previous employer where they went through a similar transition period of growth and expansion with considerable success. Kingfisher Windows are currently looking to carry out a similar move as well as investing in new production equipment and the further development of their production software and CRM system. This is with a view to streamlining the production side of the business so as to improve output whilst sustaining the highest industry standard on quality and delivery.

Roger Hartshorn welcomes Martin Thurley to Liniar.

Roger Hartshorn, CEO of PVCu systems house Liniar, has announced the appointment of Martin Thurley to the newly created role of Managing Director. Roger welcomed Martin on his first day at HL Plastics, the innovative company behind the Liniar brand, explaining: “Due to Liniar’s significant growth over the last six years, I felt it was time to strengthen the senior management structure to enable me to focus exclusively on the strategic direction of the company.

“The decision-making process at HL Plastics has always been swift, thanks to our flat structure – and as we grow I’m keen to maintain that so Liniar customers receive the same excellent levels of service they’ve come to expect. “Martin’s appointment as Managing Director will ensure we continue to fulfil and exceed expectations, as well as bringing another level of experience to the senior team.” Martin, who is moving to Liniar from Door-Stop, is MBA qualified and has extensive Operational and

“Having a team of people in place that have already gone through a radical period of change with some considerable success, should help to identify and alleviate many of the difficulties involved when growing a business of this nature,” concluded Neil Webster.

Martin comments: “I’m excited to be joining the Liniar team at an important time in the company’s development; Roger has built a great business with a fantastic reputation. This year will see us take things to the next level with our new 178,000 sq ft warehouse and showrooms, both due to open in June. “I’m keen to work alongside Roger to take over the day to day management at HL Plastics – as well as working with the existing senior team to support the company’s ambitious growth plans over the coming years – our customers and employees will remain central to our strategic direction and all business decisions.''

As part of the development plan, Kingfisher Windows recently made the switch to Profile 22 and the Optima suite so they could help establish the Flush Casement and Flush Tilt and Turn Window in the North of England, And with strong growth in both Composite Door sales and Aluminium sales being forecast by the industry gurus, products that Kingfisher Windows already manufacture in-house, 2017 is promising to be a very eventful year for at least one major employee in the Drighlington area of West Yorkshire. READER ENQUIRY NO: 0317/0155

Commercial experience in both construction and manufacturing environments, bringing a wealth of expertise across a number of disciplines including Customer Service, Lean Manufacturing, ISO 9001 Quality Management Systems and Health & Safety Management.

For more information about Liniar, visit www.liniar.co.uk.

The new Liniar warehouse and showroom is progressing well and due to open in June 2017.

READER ENQUIRY NO: 0317/0156

March 2017 | www.glassnews.co.uk

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LEGAL EAGLE

NEW APPOINTMENTS

PHOENIX DOORS STRENGTHENS ITS CUSTOMER SERVICES TEAM Phoenix Doors, part of MASCO UK Window Group, has strengthened its customer services team with two key appointments reflecting changes that are needed in the way the fastgrowing composite door and PVC-U door panel manufacturer looks after its customers. Jason Donnelly has been appointed Customer Service Office Manager, while Will Reader has rejoined the company in a new

proactive client-facing role as Customer Experience Manager. In his new position, Jason brings extensive Network Rail management experience to leading a small team responsible for both internal and external customer relationships. He comments: “I’m enjoying a fresh challenge in a new industry and looking forward to helping deliver an excellent service throughout to all our customers.”

A major part of Will’s new role will involve discussing issues and meeting with customers, many of whom he knows already from his previous sales office experience at Phoenix. Commenting on the appointments, Haydon Statham, Sales Director says: “As Phoenix Doors continues to grow, we are changing the way we care for our customers and respond to their needs in line with the Group’s philosophy. Both Jason and Will bring considerable knowledge, experience and skills to drive and implement change and improvements in customer service.” For more information, please call Phoenix Doors on 01487 740469, email info@ phoenixdoorpanels.co.uk or visit the website at www. phoenixdoorpanels.co.uk.

Jason Donnelly (left) and Will Reader

READER ENQUIRY NO: 0317/0157

CAREERS

DARREN CUNLIFFE JOINS ULTRAFRAME AS HEAD OF CUSTOMER SERVICES Darren Cunliffe joins Ultraframe as head of customer services on a mission to “put the customer at the heart of every decision we make”. Strong words, but with an impressive track record of working in businesses both in the home improvement industry and in the roadside assistance industry, Darren feels his expertise of working in high-pressured environments and offering immediate solutions will bring real benefit to Ultraframe customers. Darren explains: “a vast amount of my experience has been in businesses where the customer service team has been relied upon to deliver immediate solutions to issues, it’s that fast-acting approach that I want to finesse at Ultraframe. You hear a lot about “customer excellence” in most businesses and I am really impressed by what I’ve already seen at Ultraframe, but like any function there is always room for improvement, particularly around upskilling and empowering the team to take immediate and decisive action. I’m also keen to ensure that our fabricator customers get the service they need,

www.glassnews.co.uk | March 2017

LegalEAGLE

CALL SAUL...

THE PLUMBER, THE DRIVER, THE CYCLE DELIVERY RIDER... If the recent employment tribunal cases involving people working in the so called “gig economy” teach us anything, it’s that “you can’t have your cake and eat it.” The bottom line is, recent case law illustrates, unsurprisingly that in an ideal world firms want the benefits of having employees, the fixed hours, corporate uniform, vehicles and obligations, without the burden of Employment Law risks and responsibilities. While the rationale is perhaps commercially understandable from the company’s point of view, the reality is what was once the exception- the use of “selfemployed” status and individuals trading under a limited company- has become the rule and none more so than in the construction industry. This has given rise to the Government launching an independent review of modern employment practices, to consider how UK employment law needs to change to keep up with these “business models”. However, this can hardly be a surprise to many firms, who have intentionally and strategically adopted this approach, although in all the recent cases, it seems the firms have only considered the two ends of the spectrum and disregarded the potential of staff being categorised as “workers”. This gives some employment protections to those who fall short of being an employee, but cannot be considered as being in business. While they receive a lesser degree of employment protection, they do receive some entitlements and protections under the Working Time Regulations and

fabricators have a unique set of requirements compared to our retail customers and it’s vital that we continually recognise that and deliver on it.” Commenting on Darren’s appointment, operations director Andy Crowe says: “Darren has previously worked in some really challenging environments where delivering an immediate and credible solution to an issue has been critical. His expertise at process management together with the customer service team’s knowledge will deliver a fantastic resource for our customers.” READER ENQUIRY NO: 0317/0158

PHILIP HARMER

ABOUT

Philip Harmer Philip Harmer is a Business Lawyer and partner at Stormcatcher Law specialising in employment and business legal services. His real world experience in construction and property as well as car sales, repair centres, and finance and leasing, give him a true commercial outlook to the business of law pertaining to commercial and company law including employment, anti-bribery, competition and ethics, anti-money laundering, consumer law and trading standards, for the small and medium sized businesses, as well as PLCs and large firms.

Contact Philip

Tel: 0333 700 7676 philip.harmer@stormcatcher.co.uk

National Minimum Wage Regulations, entitling them to receive paid annual leave and the national minimum wage or national living wage.

If you have any questions or queries about the column subject, Philip is happy for you to contact him by ‘phone or email and he will impart his wisdom absolutely free. So please, take Philip up on his offer. The ‘Call Saul’ column will try and bring you news and views on current and impending legislation to help you keep ahead of the game. And why ‘Call Saul’? Those aficionados of TVs Breaking Bad will understand! Chris Champion Editor READER ENQUIRY NO: 0317/0159

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Liniar fabricators provide a ‘one-stop-shop’ to cater for every possible installation requirement. From wonderful windows, delightful doors, exceptional conservatory roof kits and inspired installation products – Liniar supplies the lot. The Liniar collection offers a whole host of benefits: •

Beautifully colour matched across the range

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• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

08:46

ROSION OR I-C

YEARS

17/02/2016 17:32

Here’s how the process works... ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.

• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Untitled-9 1

CARD_V12.indd

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

Ground Breaking Industry First!

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To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900

- A4 PEARL WARRANTY

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

ARANTEE GU D*

02/2016/0001

0041 - JAN16

Warranty Booklet

ROSION OR I-C ARANTEE GU D*

hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

BY THE INSTALL BE COMPLETED

Y R 25 EARS FO

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore

EARS A 25 Y NT

Ground Breaking Industry First!

tration

Warranty Regis

EARS A 25 Y NT

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Y R 25 EARS FO

SUPPLIES

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

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25/01/2016 14:05

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hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Installation Company: Manufacturers Receipt / Invoice

Order Number

Confirmation:

Number: This forms the

traceability of

your warranty,

not completing

(found on the

this section will

your warranty.

warranty

registration

Friction stays Espag rods

18/02/2016

CARD_V12.indd

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

ROSION OR I-C

YEARS

co.uk/registration

02/2016/0001

- A4 PEARL WARRANTY

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

www.totalhardwareltd.

however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation manufacturers. at all times, please guidelines apply

0041 - JAN16

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

ARANTEE GU D*

10 years mechanical Door lock

YEARS

label on the frame)

fail to validate

www.fullex-locks.com/

Warranty Booklet

ROSION OR I-C

EARS A 25 Y NT

Date of Purchase:

Y R 25 EARS FO

TED BY THE INSTALL

ARANTEE GU D*

Y R 25 EARS FO

tration

Warranty Regis TO BE COMPLE

EARS A 25 Y NT

Ground Breaking Industry First!

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

08:46

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

17/02/2016 17:32

Ground Breaking Industry First! Here’s how the process works... INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk

FLYSCREENS

WINDOW OPERATORS

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ONLINE WARRANTY REGISTRATION

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

WE WANT TO KNOW YOUR OPINION ABOUT THE INDUSTRY!

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | March 2017

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British Plastics Federation (BPF) Tel: 0207 457 5000

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Christina Shaw

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