IG Glass News April17 Earpiece AW.indd 1
13/03/2017 16:23
ALAN BURGESS STEPS DOWN AS PRESIDENT OF THE GGF
Issue 77 August 2017
THE RIGHT PEOPLE READ GLASS NEWS
IAL ! EC N SP ITIO ED
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Editor, Chris Champion, comments on Alan Burgess standing down as President of the GGF.
INSTALLERS | FABRICATORS | GLASS PEOPLE | ALSO STOCKED IN TRADE COUNTERS
It was Lady Bracknell in Oscar Wilde’s satire on Victorian aristocracy, ‘The Importance of Being Earnest’, that famously said: “To lose one parent, Mr Worthing, may be regarded as a misfortune; to lose both looks like carelessness.’ This quotation has been adapted over the years to suit a number of incidents and occasions and can now be aptly used in the case of the Glass and Glazing Federation (GGF) on losing yet another President within a year. To lose one President may be regarded as a misfortune; to lose two looks like carelessness. To add to the misfortune a press statement was put out by the GGF intimating that Alan Burgess was standing down due to pressure of work. This sort of statement usually means to spend more time with his family, to spend more time at his business, Masterframe, or ill health and Alan has been contacted by many people to enquire about this and to ensure he is alright. Happily Alan is in rude health, all is well at Masterframe and his personal life is absolutely fine. The statement that was issued on the newswire has now been corrected and the GGF has issued an apology reading: “The GGF apologises unreservedly for an earlier statement which was published on this page in error”. The official statement reads: It is with regret that we must announce Alan Burgess of Masterframe Windows Ltd, has resigned his position of President with the Glass and Glazing Federation with immediate effect. Alan has been involved with the GGF for over 20 years and as well as having two terms on the GGF Board, he has also been Chair of the GGF Window and Door Group and Home Improvement Executive. On leaving the position, Alan commented, “It is with real regret that I feel unable to continue in this role and to step down prematurely”
SEE PAGE 54
GGF Vice President, John Agnew of Independent Glass has now been elected by the GGF Board as the new GGF President with immediate effect. John has been on the GGF Board for many years and is the Chair of the GGF’s Glazing Executive. On taking on the role John commented, “I would like to thank Alan for his contribution to the Federation and I look forward to serving as President and working on behalf of all the GGF Members.” In talking to Alan Burgess he was keen to point out that the suggestion, made in some quarters, that he was asked to stand down is totally untrue. He said, “The decision to stand down was mine alone. Knowing this would be a second President in quick succession made it even more difficult for me as there is much important work to finish and I promised to work for members. Reluctantly, however, it had to be taken on a matter of principle.”
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Clearly it has been a challenging time for the GGF in the past year, perhaps the directors, employees and members should align themselves so that the board can guide the Federation into quieter waters? READER ENQUIRY NO: 0817/0001
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FUNNY TO BE TALKING ABOUT ‘LEARNING’ AT THE START OF THE SCHOOL HOLS!
I have witnessed many product tests whether testing hardware, glass, fire resistance and so on and those tests seem
www.glassnews.co.uk | August 2017
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That visit also made me think about the whole issue of testing and, of course, made me think of the Grenfell disaster. What became clear in talking about the testing of flood prevention products was not that the actual testing was wrong or inadequate but more about whether the test was understood and was correct for that product. Testing doors and windows to ensure that they can withstand heavy rain that is driven by strong winds is very different from testing against flood waters and the pressure behind a 600mm height of flood water.
Basically, the small players are disappearing and the big getting bigger.
38 Windows
INLAND MA
Now you may think this my normal ramble that heads nowhere but there is a point, (or pint ☺) to this. High summer is not the time to be thinking of floods. Or so I thought. In fact CEO of Flood Angels, Frank Kelly, pointed out that flash floods are a summer phenomenon and can be as destructive as a winter-time rampaging flood. I had the opportunity to attend a press day at Flood Angels in Droitwich which was cosponsored by The Glazerite UK Group and learned about floods and the prevention that is available. It was fascinating. Not only can flooding be prevented effectively, it can also be prevented economically, too. So not only did I learn something new this month, it also managed to raise my blood pressure to near bursting point by confirming my constant fear that a vast amount of the money spent in the public sector is done so, wastefully. Read the article entitled ‘£5K to flood proof a house? Bargain!’ and you may agree with me.
Another addition to my education, or confirmation of what we all suspect or know, is that the dynamic of our industry is changing. At Edgetech’s 10th Anniversary celebration of manufacturing in the UK and a presentation at their brand new additional premises, Insightdata’s Andrew Scott quoted some interesting figures. From 2012 to 2017 has seen some significant changes with PVCu fabricators down from 1,706 to 1,407, currently. Aluminium fabricators are now pretty much on a par with 2012 numbers at 803 and installers, for all products, at 12,529 with 15,710 builders getting more involved in fenestration products. In decline are IGU manufacturers, down from 1,174 to 850. Andrew’s predictions are for an increase in trade depots, and increase in mergers and acquisitions and further product development.
38 Charity News
K
What is clear is that the opportunity to mix it with every sector of this industry is a constant source of wonder and surprise and never more than this month. July is pretty much high summer for the UK and is that time when a multitude of industry activities manifest themselves, and activities that are better enjoyed in fine weather. Andy and Mandy Westhead’s Glass Times Race Day is a case in point – I actually wrote ‘pint’ there. Can’t think where that thought came from! Regrettably I was unable to partake of the Westhead hospitality at Haydock Park this year but was enjoying that of Deceuninck and VBH at their Golf Day at Wiltshire’s Bowood Park.
fair and reasonable. Probably the only one I have ever questioned is the cut through test for doors that always makes me laugh thinking of a burglar attacking a front door with a Stanley knife (other brands of knife are also available) and a chisel. But I’m getting off the point. It seems as if the products used for hi-rise buildings were tested but it was either the specification or building regulations that were probably wrong. If a product, such as an FD30 or FD60 fire door is tested, any inadequacies will soon be identified by the sheer brutality of the fire test. So it seems to me that if the cladding at Grenfell had been required to be fire retardant or fire resistant, it would have been subjected to a test. The fact that it failed the subsequent tests says to me that it wasn’t tested initially and, to be fair, maybe the specification didn’t require it. This is all pure speculation, of course, but what it does do is make us all think about the consequences of getting something wrong both for the victims and for our own companies.
4 Trade News
U
I have been known to say that I’ve learned more in the last few years than during the rest of my working life. Probably not quite true but when you are my age the mind starts playing tricks on you!
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July 2017 crossword solution:
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0817/0005
THE NATION’S PREMIER INSTALLER NETWORK INDEPENDENT NETWORK marks the evolution of Network VEKA. As we only expect the very best from our members, we never stop striving to improve.
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IN GOOD COMPANY: The new and improved INDEPENDENT NETWORK
T
he evolution of Network VEKA into Independent Network in May was the culmination of extensive market research in order to drive significant growth plans but rather than the announcement signifying an end point, it was just the beginning. For an organisation that has always focussed on the quality, respectability and reliability of its members, it has been crucial that the process and progress of the rebrand considered companies that had been with the Network for two decades, just as much as appealing to new members, and that is exactly what the VEKA Group has strived for at every stage. Just weeks after the announcement was made at the annual Members’ Weekend in Warwick, several new companies joined the installer support organisation and the first six showroom makeovers were underway to incorporate the new look branding.
“For new members, there has never been a better time to join. Companies that join Independent Network now will have the unique opportunity to benefit from all the positive progression that current members have contributed to, while also being at the very cusp of exciting times ahead.” DAWN STOCKELL, VEKA Group Marketing Director
members have contributed to, while also being at the very cusp of some exciting times ahead.” A major part of being in the Network for fabricators and local installers has always been about benefiting from the support of a national company, but still retaining the ‘feel’ of a family business. Independent Network reinforces the message of having the individuality and personal touch of an independent business, but also includes the ‘Powered By VEKA’ endorsement so consumers have the added assurance that their local, friendly window or door fitter is backed by the number one PVC-U systems supplier in the UK and around the world. Karen Lund, Head of Partner Programmes for VEKA Group added: “It seems fitting that as part of the home improvement industry, we should also strive to improve our own brand message; the way that consumers recognise us and the qualities we bring
to the industry. When we first started working on Independent Network we had to ask ourselves: ‘How does an organisation established for over 20 years continue to support its members and retain its hard-earned reputation with the public while appealing to new companies and progressing?’ “The consumer research we invested in confirmed that we are – and always have been - on the right track when it comes to putting homeowners’ interests at the centre of all endeavours, including a 10-year insurance backed guarantee on all jobs. All we needed was that extra update on branding. That’s why we chose the ‘stamp’ design for the new logo, and now everything and everyone associated with Independent Network receives the official ‘seal of approval’.”
Below: Karen Lund and Amy Grundy from the VEKA Partner Programme and Sales team.
VEKA Group’s Marketing Director Dawn Stockell said: “When we unveiled Independent Network, it was without doubt one of the biggest changes in Network VEKA’s 20-year history. The response so far has been fantastic and it’s been great welcoming new members at the same time as seeing long-standing installers and fabricators getting a well-deserved update to their showrooms, websites, vans and brochures. “Some members have been a part of the Network since the very beginning in 1996 and they have each helped get us to where we are today, but also, for new members, there has never been a better time to join. Companies that join Independent Network now will have the unique opportunity to benefit from all the positive progression that current www.glassnews.co.uk | August 2017
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ISO-CHEMIE’S HIGH RISE SEALING SOLUTION FOR LONDON FLATS
EUROGLAZE CUSTOMERS SEE RETURNS ON MARKETING INVESTMENT
HIGH performance foam tape from ISO-CHEMIE will provide improved sealing of dozens of new windows being installed as part of a multi-million pound residential refurbishment project in South London.
Euroglaze trade customers are seeing returns on the company’s ongoing marketing investment, with leads generated now being distributed directly to them. The Barnsley based REHAU fabricator has seen a surge in enquiries from installers and consumers in response to its ongoing advertising, PR and web campaign and these are being passed to its stockists and distributors nationwide. Managing Director Martin Nettleton says: “Last month, we saw a record number of interactions from our website as a result of our advertising and PR, with enquiries coming directly from the contact form online, via email and via calls into our customer service department. “We are a trade specialist so all retail enquiries and enquiries from smaller independent installers are handled by our customers, which means they are sharing directly in the success of our campaign.” Part of the reason for the surge in enquiries is that Euroglaze’s website currently ranks on page 1 of Google searches for REHAU frames. This is attributed to the fact that the company’s web partner has updated the website’s architecture, switched the security protocols and kept pace with Google’s changing algorithms on SEO.
The new architecture also means the pages on the content rich site now load in milliseconds, ensuring that potential customers visiting the site are engaged for long enough to register their interest. Martin Nettleton adds: “We invested in the campaign to target those larger installation and distribution companies increasingly dissatisfied with the big fabricators who are starting to compete with them by setting up their own networks of trade counters and distribution outlets. “We have vowed never to compete with our customers but instead to support them with exceptional product quality, friendly and efficient customer service and turnaround times of as little as 3 days. That’s proving a very powerful message particularly via the PR and we’ve been delighted with the response. “A by-product of our success has been enquiries from smaller companies who want to buy our frames as well, and we are happy to forward these enquiries to our partners who can provide our products locally.” Further details are at: www.euroglaze.co.uk. READER ENQUIRY NO: 0817/0006
The ISO-BLOCO ONE sealant tape has been specified by Northern Ireland-based window supplier Athena Windows for the Batimet aluminium clad wood windows its fitting at an apartment complex near Clapham Junction. There the tape, which is quick and easy-to-use, is being used to effectively seal window gaps to a 0.8W/ M2k rating with added 63dB of sound reduction - the apartments face onto a busy main road - as an integral part of the windows’ eyecatching design. As well as providing a high performance and long lasting airtight solution, the tape ensures the windows, which each weigh up to 250 kg and have been hoisted into position by a crane mounted vacuum lifter, will remain weather proof to 1000 Pa – the equivalent to 130mph of constant driving rain. Colm O’Neill, managing director of Athena Windows, said: “We were looking for a sealing method to
Athena Windows is using ISO CHEMIE foam tapes for improved window sealing at apartments in London
compliment the quality of the windows and found the ISO-BLOCO ONE an ideal one-fit solution. “The impregnated expansion sealing capability of the tape provides good protection against wind, rain and sound penetration, while also complementing the window system.” Up to 70% cost savings can be achieved using the ISOBLOCO ONE foam tape because it enables installers to seal windows from inside the building, avoiding the need to use time consuming and costly external access systems like scaffolding and ladders. The tape offers a single product ‘fit and forget’ solution for fast and effective sealing based around the European RAL principles of three level sealing - the inside seal area is more airtight than the external one, allowing any trapped moisture inside the joint, or within the wall, to escape outwards rather than into the building.
The external seal area provides weather resistance and breathability, while the intermediate seal area provides extra thermal and acoustic properties and the internal one air tightness and humidity regulation. All three levels are designed to accommodate movement between the adjacent materials. The internal air tight seal has been tested at 1000 Pa pressure difference (20 times more than UK Building Regulations) and tested to achieve 0.00 m³ of air loss. At the same time, depending on tape width, it will also supply a U-Value as low as 0.55W/m2K and reduce sound by up to 63 dB, straight from the box. Product complies with energy saving regulations (EnEV) on windows and doors as well as the RAL quality assurance association and can accommodate extremes of temperature changes – from -30°C to + 80°C. More at www.iso-chemie.co.uk. READER ENQUIRY NO: 0817/0007
EDGETECH HEADS EAST TO SHOWCASE AT CHINA GLASS Warm edge experts Edgetech joined delegates from around the world at China Glass, one of the biggest dates in the global glass industry’s calendar. Held each year in Beijing or Shanghai, the massive trade show reliably draws visitors in excess of thirty thousand, and this year featured 800 exhibiting companies from over thirty countries. Edgetech, which trades under the name of parent company Quanex in China, attracted attention from new prospects and existing customers alike with its impressive warm edge offerings, including its TruPlas, Dura, and flagship Super Spacer products. Of particular interest was an eye-catching curved IGU display, made with Super Spacer TriSeal.
Edgetech at China Glass 2017
6
Chris Alderson, Managing Director for the UK and Asia Pacific, commented: “The fact this was our seventh appearance at China Glass speaks volumes about how valuable the show is for our business.
“It gives us the opportunity to meet thousands of new prospects from every continent on the planet – and if thirty years of talking to people about Super Spacer and our other best-inclass products has taught us anything, it’s that seeing their phenomenal performance in person is often enough to persuade potential customers to make the switch. “It was fantastic meeting so many glazing professionals from all around the world, and we look forward to developing the new contacts we made into lasting, mutually profitable relationships.” Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance. The firm also manufactures an extensive range of other flexible components, including its commercial-focused TriSeal and T-Spacer and conservation-friendly Heritage product, as well as a number of rigid products.
In 2011, Edgetech was acquired by billiondollar building products giant Quanex. Soon after, Edgetech was merged with Truseal to create the world’s largest warm edge manufacturing site. Edgetech now has three spacer manufacturing facilities located in the USA, UK and Germany and between the sites in excess of 300 million metres of spacer is produced every year. For more information on Edgetech please visit: www.edgetechig.co.uk. READER ENQUIRY NO: 0817/0008
August 2017 | www.glassnews.co.uk
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SUPERB MODERNIST TAKE ON COUNTRY HOUSE WINS 2017 OVERALL SCHUECO EXCELLENCE AWARD
ACQUISITION NO.2 OF 2017 FOR CONSERVATORY OUTLET The Conservatory Outlet Group has announced its second acquisition of 2017 with a deal that welcomes leading North West retailer Clearview Home Improvements to the family, taking the Group’s combined revenue to over £40million. This latest deal is a firm stake in the ground from Group CEO Greg Kane and Conservatory Outlet Limited’s Managing Director Michael Giscombe, realising their goal of bringing together the ‘best of regional’ with the ‘scale of national’. The purchase of Clearview, combined with the recent acquisition of Pennine Home Improvements, gives the Group a sizeable inroad to consumer sales. This in turn allows fabricator Conservatory Outlet Limited to pick up valuable insight from two of the North’s leading retail and installation companies to bring the customer closer to the business than ever before. Greg explains: “We’re absolutely delighted to welcome our long-standing Network partners Clearview to the CO Group. With an unbeatable reputation for local excellence in the North West, the team at Clearview will continue to augment their unique approach to home improvement, imparting their innovative solutions with our Network to stimulate wider growth we never thought possible a year ago.” Clearview, with showrooms in Warrington, Preston and Nantwich, has seen its sales double to around £14million since joining the Network in 2009. The new combined turnover represents a six-fold growth for the Conservatory Outlet Group in just seven years. Exiting as shareholders of Clearview, Chris Mitchell (Managing Director) and Andrew Ross (Installations Director) will remain in their day-to-day roles beyond the deal together with Sales Director Gary Oakes, with a longer-term succession plan to follow.
On 22 June 2017 on the 42nd Floor of London’s Leadenhall Building, a superb private residence was announced as the winner of both the Overall Schueco Excellence Award and the Individual House category in this year’s Schueco Excellence Awards for Design and Innovation. Chris Mitchell says: “We’re thrilled to be part of the Conservatory Outlet Group and the opportunities that it brings for our company. Greg and Michael were the obvious choice to purchase our business, we trust them implicitly and know that they’re as passionate about our company as we are - this move is very much about accelerating our growth.” Conservatory Outlet Limited will remain a B2B company with a strong understanding of the retail market – with both Clearview and Pennine running side by side as sister companies within the CO Group. As with Pennine, Clearview will retain exclusivity of its trading area within the network so the deal does not conflict with any of the group’s 23 other retail partners around the UK. Greg concludes: “Our existing Network of retail installers should be truly motivated by this latest move – the opportunities for Growth with CO are stronger and more real than ever before, with a unique culture emerging that sets aside our family as a cut above the rest. We’re continuing to actively seek new retailers in untapped areas of the UK - this is a really exciting time to become part of our Network.”
Organised by Schueco UK in association with RIBA Journal, the Schueco Excellence Awards, now in their fourth year, were set up to identify and celebrate the very best in building design incorporating Schueco systems in Great Britain and Eire, supported by evidence of creative collaboration between all members of the build team. The winning entry, a stunning residence for a private client, is set in the heart of the Oxfordshire countryside. It was designed by Richard Meier of the US-based practice, Richard Meier & Partners Architects LLP. The first domestic commission in the UK for this renowned modernist, the property offers a whole new take on the traditional country house.
The judges found themselves impressed by ‘the rigorous framing [that] demonstrates the potential of beautifully designed and constructed details … the glazed elements create a fantastic sculptural piece with transparency and audacity’. The winners in the other Award categories were: Two Tabernacle Street, Shoreditch, London (Commercial Building and Steel Project); Newport Street Gallery, London (Cultural Building); The David Attenborough Building, University of Cambridge (Education Building); Altnagelvin Radiotherapy Unit, Londonderry, Northern Ireland (Health Building);Murray Road, Wimbledon (Individual House Improvement); 234 Bath Road, Slough Trading Estate (Refurbishment Project); Tapestry, King’s Cross (Residential Project); Alumet Systems (UK) – Specialist Contractor. The judges felt that Alumet Systems merited the Specialist Contractor Award for an outstanding
performance which at one point saw the company running three major London residential contracts simultaneously. The projects in question were the 48-storey Baltimore Tower at Canary Wharf, the Merano Residences in Vauxhall and Chambers Wharf in Bermondsey. In addition to the outright winners in each category, Brighton College Music School, Brighton was commended in the Education category and two London houses, one in Hackney and one in Clapham, were commended in the Individual House Improvement category. The panel of judges for the 2017 Awards consisted of Chair, Eleanor Young (executive editor of RIBA Journal); Steven Kennedy (associate principal at Grimshaw); Steve Mudie (partner specialising in façades at alinea consulting); Pankaj Patel (founding director at Patel Taylor Architects); Paul Savidge (managing director of Wintech) and Cindy Walters (director and co-founder of Walters & Cohen Architects). For further information on any aspect of the 2017 Schueco Excellence Awards, please email mkinfobox@ schueco.com.
For further information on Conservatory Outlet, visit conservatoryoutlet.co.uk. For further information on Clearview Home Improvements, visit clearviewhome.co.uk. READER ENQUIRY NO: 0817/0011
READER ENQUIRY NO: 0817/0012
APEER TAKES THE LEAD WITH LEADERSHIP DEVELOPMENT PLAN Apeer has launched a comprehensive Leadership Development Programme for all of its Production Team Leaders to keep the manufacturer ahead of the rapid growth it has seen in recent years. Around 18 Team Leaders and 12 Managers and Supervisors will take part in the programme over the coming 18 months, along with a number of non-production staff. “In a very short time, Apeer has grown into a major league manufacturer and it is important that we keep ahead of that growth with our standards and practices of management,” said Chris
8
Wilson, who joined the Co Antrim company as Production Director at the end of last year. “The company has not previously put our production team leaders through any management training but, to continue growing the company more effectively, we need them to take on a more
strategic role, for example to be able to manage their teams to Key Performance Indicators within their specific areas.” The programme will take the form of two streams, to minimise disruption to their conventional duties. As well as KPIs, other areas of focus will include time management, effective delegation, problem solving, project and task management, communication skills and conflict management.
collections, with production facilities and staff growing accordingly, backed by significant investment.
Apeer has grown dramatically since the launch of its Lumi window and door system two years ago, as well as its Traditional, Contemporary and Modo composite Door
The Leadership Development Programme is the first major training initiative since Chris Wilson joined the company in November but he added that other
areas of job-specific and productspecific knowledge such as PC Skills, Lean Manufacturing and Health & Safety may be developed in future. www.apeer.co.uk READER ENQUIRY NO: 0817/0013
August 2017 | www.glassnews.co.uk
0817/0014
www.glassnews.co.uk | August 2017
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UNIVERSAL TO SET SHAPE STANDARDS
IN IRELAND & SCOTLAND
Universal Arches, now part of Kaliber Group, has introduced a weekly delivery schedule to Northern and the Republic of Ireland and a bi-weekly to service to Scotland, as the company looks set to expand its geographical reach. The company has an impressive reputation in England and Wales as the only arching and shaped frame specialist with ISO9001:2015 and has won the G09 Award for Specialist of the Year, along with two other finalist nominations in 2007 and 2014. Universal Arches has also done much to improve manufacturing tolerances, thanks to the adoption of 3D computer modelling for over 92% of designs. The new weekly delivery schedules to Northern and the Republic of Ireland and bi-weekly to Scotland will be fulfilled within the Kaliber Group, through sister company KAT, thereby eliminating any requirement for external hauliers who rely on distribution hubs and multiple handling. Lead times are 10-14 days from point of order with the aim in the medium-term to shorten this further. Quality is key at Universal Arches and it is for good reason that they are the only authorised arching and shaped frame manufacturers for The Residence Collection and Solidor. There’s also production capacity for 400 frames per week, each one fully hand made by skilled with staff, many of which have served the
As part of DOORCO’s continued commitment to customer service, the leading composite door supplier is now able to deliver slabs from UK stock on a next day delivery service.
company for 10, 15 or even 20 years, since the business began in 1996. David Richards, Kaliber Group chairman, commented: ‘It’s the next obvious step for us to open up the Irish and Scottish markets for our range of bespoke arched and shaped frames. Our quality is unsurpassed and with the Group operational resources, we can supply these new markets with impressive regularity through a 10-14 day lead time with OTIF levels in excess of 97%.’
Founded by good friends Martin Halford and Steve Cross in 2002, Mercury has built its name on providing specialist window and door products that add value to a portfolio and a commitment to customer service that goes above and beyond. Chris comments: “We believe our success is thanks to our aim to build long-term partnerships with all our customers. We know that the only way to do this is to offer a product range that exceeds customer expectations and is backed up by a service that is proactive and focused on what each business needs. We call it the Mercury difference!” The company bought into the Spectus ethos from the start and today is proud to be one of the UK’s largest fabricators of Spectus Vertical Sliders. Its manufacturing portfolio has extended from its early days to now incorporate an impressive array of aluminium products including bifold and patio doors, windows, doors and commercial solutions
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“The composite door sector is a competitive place to be so it’s imperative that suppliers can deliver whatever customers need, when they need it,” says Jayne Sullivan, DOORCO’s Operations Director. “As one of the most investedin door brands in the UK, we know that supplying product to our customers on
time every time is key to a healthy supply chain. That’s why DOORCO now holds up to 30,000 door slabs in stock at any one time, and any blank ordered from this stock before 3pm will be dispatched UK next day delivery. “This has been made possible thanks to our recent investment in more space increasing our storage capacity to 50,000 sq ft storage and distribution hub. A focused team and updated software makes the management of this process easy and we can
advise customers instantly on stock and delivery times. We offer a full pick and pack service, which means any combination of order can be accommodated, comprising our popular colours of Blue, Black, Red, Green, White, Golden Oak and Rosewood. And from August this is going to increase with the addition of Anthracite Grey to the standard range. All our doors are built using the highest quality composite material in today’s UK market. We offer a 20-year structural guarantee and a 10-year paint guarantee, and they are PAS 24 and Approved Document Q compliant. “Doors are in our DNA, and so is service. If you want to work with a composite door supplier that delivers on their promises, call us today on 01625 428955 or visit: www.door-co.com.”
For further information on Universal Arches visit www.universalarches.com, call the sales office on 01744 612844 or follow them on Twitter @universalarches. READER ENQUIRY NO: 0817/0015
MERCURY GLAZING CELEBRATES 15 YEARS Specialist trade fabricator Mercury Glazing Supplies Ltd will be celebrating 15 years in business in July. Chris Reeks, Mercury’s Sales and Marketing Director says: “15 years is an impressive milestone in this industry and we’re proud to have reached it. We’d like to say a big thank you to our staff, suppliers and, of course, our customers, who have supported us over this time – we’re looking forward to the next 15 years!”
COMPOSITE BLANKS ON FREE NEXT DAY DELIVERY FROM DOORCO
READER ENQUIRY NO: 0817/0016
NEW BACK DETAIL ON SWISH 24/7 WINDOW SUITE REFLECTS THE COMPANY’S ATTENTION TO DETAIL AND CONSUMER-FOCUSED APPROACH
From Left to Right – Steve Cross and Martin Halford
as well as timber vertical sliders, and PVC FlushSash casements. It’s certainly a formula that has proved successful: the company has grown every year since it was founded and is currently in the middle of a three plan to achieve 35% growth in the next 36 months. Mercury will be marking its anniversary with a factory family fun evening later this month as a way of not only celebrating its success to date but also to thank staff for their support and hard work over the years. Mercury Glazing is a specialist supplier celebrating a special anniversary. Based on the company’s track record to date, it will only be one of many such milestones to come. Tel: 01452 383344 www.mercuryglazing.co.uk READER ENQUIRY NO: 0817/0017
Homeowner favourite Swish looks set to enhance its status even further with the introduction of new 24/7 outerframes with new back edge detail. The back edge detail suites with Swish’s newly extended range of ancillary profiles as well as other products used in Swish installations such as sliding patio doors, flush casements and composite doors. Gerald Allen, Swish’s Marketing Manager, commented: “The new back edge detail on our outerframes means that when a
homeowner invests in a complete suite of Swish products they will be investing in products that sit beautifully and coherently The new outerframe was developed in a way that would mean no change in the manufacturing process would be required. This ensured the changeover would be rapid and seamless for fabricators, something Gerald says was very much appreciated. The introduction of the new outerframes gives Swish installers yet another point of difference in an already compelling offering. Seven out of 10 homeowners recognise and trust the Swish brand thanks to its combination of thermal performance, security, great aesthetics, quality, easy-care, durable materials and choice all wrapped up in a brand that’s confident, reliable, high performing and ethically sound. The system is easy to fabricate and install too, which is another reason the brand is so popular with the industry. Swish has a policy of continuous improvement, something that is reflected in the introduction of the new outerframes. It is one of the reasons why it remains a firm favourite with the industry and consumers alike. Tel: 0808 178 3040 - www.swishwindows.co.uk READER ENQUIRY NO: 0817/0018
August 2017 | www.glassnews.co.uk
0817/0019
www.glassnews.co.uk | August 2017
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
RECORD BREAKING SUCCESS FOR
GM FUNDRAISING’S GOLF DAY
GM Fundraising’s annual Golf Day took place on 22nd June at a new venue – Forest Pines Hotel and Golf Resort in Lincolnshire. Not only was an enjoyable day had by the industry’s golfers, but it was also the most successful yet in terms of charitable contributions, raising an astounding £14,899.60 for Hope House Children’s Hospices.
‘And you, Mr Barraclough, will pay twice what everyone else is paying,’ says GM Fundraising’s Gary Morton
Dave Rhodes, Dave Sarsfield, Graeme Bailey and Gary Torr represented team winners, Dekko
“This is the 15th GM Fundraising Golf Day and in terms of funds raised, the most successful yet,” comments Gary Morton. “The Forest Pines resort offered a tough, tight challenge for the teams that entered the competition. The championship golf course is nestled in 190 acres of very tall Pine woodland, consisting of tree lined fairways and water hazards. Dekko Window Systems came away with the winning team prize this year, while Tim Tilley, long-term GM Fundraising supporter and member of the Border2Border team, won the individual prize with 33 points.” “The golf competition was followed by a great evening in the hotel, with a wonderful barbeque style dinner, high quality raffle and very lively auction. Thank you to those that made donations to the raffle and bought on the night, including an Anthony Joshua (World Heavyweight Champion) framed and signed boxing glove, which went for £2,000.”
A reminder that the next event is GM Fundraising’s Paddle 2 Pedal
A day of mixed weather for the Glazerite team
“As with previous years, the event was sold out before it was launched. Our Golf day is always one of the most popular events on our calendar and our loyal supporters usually sign up for next year on the day. This year we had more enquiries than ever for companies wanting to enter two teams and new supporters wanting to join – I hate turning people away so we’re now exploring running next year’s event over two days, returning to either Mottram Hall or Telford in June 2018.
Individual winner, Tim Tilley
The queue to putt for a bottle of champagne
“Sincere thanks to everyone that continues to support GM Fundraising with its efforts to raise much needed funds for the children affected by life-limiting illnesses and their families that are cared for by Hope House Children’s Hospices.” If you are interested in taking part in next year’s event, please contact Gary Morton on gary@gmfundraising.co.uk.
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It wasn’t called Forest Pines for nothing! When the weather changed, Vista Panel’s Keith Sadler showed that shorts were the things to wear!
READER ENQUIRY NO: 0817/0020
August 2017 | www.glassnews.co.uk
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
REHAU COMMITS TO PROMOTING & IMPROVING INDUSTRY STANDARDS REHAU’s Marketing and Technical Director, Gareth Jones, has been chosen to chair the Glass and Glazing Federation’s new Systems House Group, a collective set up to maintain and raise standards among window and door system providers.
HOW TO CHOOSE THE RIGHT AGENCY FOR YOU Marketing and PR – and all the things they encompass - are essential to a company’s success. In an increasingly competitive and cost-conscious market, you need an edge. Marketing and PR can provide that edge. As with any service or product you buy, choosing the right PR and marketing partner is a matter of personal choice. It’s horses for courses. Different agencies offer different things, and do things in different ways. It’s up to you to decide who you want to work with: what does your company need, which agency can deliver that, and which agency do you want to work with – who are you comfortable with? The good news is there’s no right or wrong answer. It’s the agency’s job to deliver the service you expect and the results you deserve. So if you’re at the point where you’ve decided you need to do something, but you’re not sure how to go about it, here are a few key things to consider.
AGENCY SPECIALISTS There are two types of agency: industryspecific or generic. By concentrating solely on your sector, specific agencies and their staff are more knowledgeable. They’re already upto-speed, so they need less briefing. Generic agencies lack this knowledge, so they need more input from you. But they make up for it with breadth of experience across different industries and campaigns.
ONE OR MANY? Again, agencies can be categorised in two: full service or specific. Specific agencies concentrate on one – usually creative – area, such as graphic design or websites. They can’t help you with other functions, but they
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In the last three years, REHAU has made a firm commitment to being more actively involved with the GGF to help promote the industry, maintain and raise standards. This latest development highlights this continued effort by the company to become a central influencer in the industry. are very good at what they do. Full service agencies look after all your marketing needs, from strategy to PR, advertising to digital. Some try to keep all these functions in-house by employing a wide range of staff. Others keep their core functions in-house and outsource specialist work to specialist agencies. It’s the best of both worlds – you deal with an agency that you know and trust, but get the benefits of specialist agencies as well.
SIZE ISN’T EVERYTHING When choosing an agency consider how you like to work and therefore what kind of relationship would suit you. Large agencies have multiple layers, which means you might have one person managing your account, another writing magazine copy, someone handling your adverts etc. Large agencies need a lot of clients to sustain them, so all those people will be working on lots of accounts. Smaller agencies tend to be a bit more ‘what you see is what you get’. The people you meet in the sales pitch will be the people working on your account every day: talking to magazine editors, writing your copy, commissioning artwork etc. Because of the responsibilities involved, they’re likely to be more senior level and multi-skilled. And because smaller agencies tend to have fewer clients, they’ll work on fewer accounts. In short, they’re in a position to immerse themselves in your business a bit more than larger agencies can.
SUMMING UP There are plenty of factors to consider when choosing an agency – we haven’t touched upon recommendations, reputation, costs, awards won and the like. However, the key is to identify an agency that you are confident in, which you enjoy working with, and which works well with your business. But, most of all, an agency that you trust. If you find that, everything else will fall into place. For more information, contact us today on 01672 514947 or visit www.brouhamarketing.com. READER ENQUIRY NO: 0817/0022
At the first meeting in Birmingham in May, Gareth Jones was elected to chair the Group, which also means he will take up a seat on the GGF Board and the Home Improvement Executive. The scope of the Systems House Group’s activities will include providing valuable input into the overall Glass and Glazing Federation (GGF) strategy
as well as looking at how to tackle restrictive planning conditions. The group will also be assessing the impact of new regulations, developing workable solutions to issues which may exclude some companies (namely small/micro fabricators) and ensuring System Companies are well represented and their voices heard in Industry Standard setting forums. Gareth said: “Historically, REHAU has very much kept itself to itself, but three years ago we made a conscious decision to be more open and approachable and take an active role within the wider industry. We are ardent supporters of the GGF, providing co-operation, resources and expertise where it is needed, and are proud to be representing window and door system companies both on the coal face and Board level issues that really matter.” Gareth’s appointment sees him join a group of REHAU employees already
playing a role in the GGF, including Irene Smith, Marketing Communications Manager, who is a member of the GGF’s Marketing Communications Committee, Mark Gajda, Materials, Testing and Quality Manager, who sits on the Home Improvement Technical Group and a number of members of the REHAU sales force regularly participate in regional events. REHAU is also a regular attender to the GGF’s largest specialist group meetings, the Window and Door Group, and a hot off the press appointment was recently made in Declan Coulter, Divisional Sales Manager for Ireland and Scotland, who has been elected to chair the Ireland Southern Region. www.ggf.org.uk READER ENQUIRY NO: 0817/0023
NEW APP-BASED PRODUCT ENABLES HANDS-FREE OPERATION OF FRONT DOORS The problem of how to open a front door with both hands full has been solved by the introduction of Schueco BlueCon, a breakthrough new product from building envelope specialist, Schueco UK. Schueco BlueCon is an access control module that uses Bluetooth wireless technology to enable a Smartphone to communicate directly with the door, causing the latter to open at the approach of an authorised user. With Schueco BlueCon in place, a Smartphone app (downloadable from Android or iOS) will activate the door lock as soon as the user comes within 4 metres of the door, enabling him/her to enter the building without having to employ a key or even touch the handle. The convenience of this in everyday life – for example when a person is laden down with shopping – means Schueco UK expects BlueCon
to prove very popular with end-users.Schueco BlueCon consists of a small hardware module integrated directly into the door rebate (vent frame or outer frame), which connects to the cable of an electric door lock, activating it on demand. The module is not visible when the door is closed. Suitable for both Schueco ADS and ADS SimplySmart profiles, the BlueCon module – which employs a simple plug-and-play connection – may also be easily retrofitted to any door with an electric locking system. In addition to keyless operation, BlueCon can be set for manual activation (through swiping a key on the Smartphone) and can be programmed with a variety of additional access authorisations to enable entry by children, cleaners and similar users. These may be set up in a number of ways ie on a permanent basis (no time or date limit) or on
a reoccurring basis (fixed, recurrent time periods) or on a one-off, fixed-time period. An integral log function records every action of the BlueCon module, providing full details of date, time and personal identity of the user. If desired, the module can also be activated using an Apple i-watch loaded with the Schueco BlueCon app. Finally, system security is absolutely assured: the digital keys are renewed every 24 hours and if the Smartphone is lost, unauthorised access can be prevented by changing the user account password in the app or resetting the module to factory settings. For further information on the Schueco BlueCon concealed access control module, please email mkinfobox@schueco.com. READER ENQUIRY NO: 0817/0024
August 2017 | www.glassnews.co.uk
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TRADE NEWS
ENDURANCE REPORTS AN IMPRESSIVE FIRST HALF TO 2017
The UK’s Leading Glass & Glazing Newspaper
EPWIN’S EXCELLENCE AS STANDARD’S PARTNERSHIP WITH FENSA DEMONSTRATES THE AMBITION OF THE SCHEME Epwin Window Systems is working with FENSA as its preferred partner to deliver self-certification for installers that are part of its ground-breaking Excellence as Standard programme. Sharn Samra, Epwin Window Systems Marketing Director, said: “EAS is about delivering the best service from manufacturing to installation. EAS wanted to align with an accreditation body that also strives for excellence within the glazing industry. Working with FENSA will ensure that all EAS members will be able to instil consumer confidence.”
Endurance® Doors has enjoyed an impressive first half to 2017, with sales up nearly 45% and with a large number of new customers already in the pipeline, there’s a firm expectation for this trend to continue throughout the remainder of the year. In 2016, the solid core composite door manufacturer enjoyed growth of 40% and so the figures for 2017 show an increase in performance, as existing customers enjoy considerable organic growth, with new customers coming on board nearly every week. Endurance® Doors has done much to develop the sector over the last 17 years and recent investments in the product, marketing and business operations are doing much to help fuel this impressive sales performance. Several new brochures, point of sale materials and one of the sectors most impressive online Door Designers have been warmly received by customers over the last 18 months. There’s also impressive lead generation activities through their online presence and Endurance® Doors have been enjoying an increase in web traffic of over 300% year on year in the last few months, as they push for further market penetration. Stephen Nadin, managing director of Endurance® Doors commented: ‘This is yet again an impressive financial return from us as we continue to invest in the ongoing growth of the business. We’ve got further product developments planned this year, along with further operational commitments, as we look to become the solid core composite door partner of choice.’ For further information on Endurance® Doors, including complete door sets or slab only manufacturing, please visit www. endurancedoors.co.uk, e-mail sales@ endurancedoors.co.uk or call the sales office on 01652 462042. You can also follow them on Twitter @EnduranceDoors. READER ENQUIRY NO: 0817/0026
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Jon Vanstone, FENSA Director of Registered Business, said: “We are delighted to be working in collaboration with the Epwin Group. FENSA is continually looking for ways to enhance its service offering on the compliance front to make things simple for installers. This new partnership represents a fantastic strategic opportunity for our leading brands to leverage value for the benefit of our members and clients. FENSA will be keen to say that if a business is under the Excellence as Standard banner, they’re OK.” To demonstrate the partnership, members of the Excellence as Standard programme will receive a card branded with both FENSA and Excellence as Standard as well as access to FENSA training and priority information on new FENSA products.
Excellence as Standard advocates excellence at every stage of a project – from manufacturing through to the physical installation in a consumer’s home. Homeowners will benefit from the reassurance that all aspects meet a high quality industry standard and in turn help the installer gain a competitive advantage while delivering the best possible service across the customer journey. When an installer signs the Excellence as Standard charter, they are making a pledge to commit to striving for excellence in fenestration in a culture that permeates every level of a member’s business. In return, they will have access to a wealth of support and tangible benefits designed to drive quality and sales. These can be divided into six areas: effective lead generation, quality products, the EAS Academy, marketing support, partner benefits and the support team. In partnering with FENSA on the programme, Epwin Window Systems is showing that Excellence as Standard really will meet its ambition to set a new benchmark for quality in the industry. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0817/0027
GET BEACH BODY READY AND STOP FABRICATING, SAYS TRUFRAME! TruFrame have launched a modern, tonguein-cheek advertising campaign inspired by the controversial ‘Are You Beach Body Ready’ advertising that’s graced outdoor advertising sites across the UK. This campaign has been designed to encourage small to medium sized fabricators to partner with them, so they can focus on sales and avoid the pressure of juggling business issues. A set of two postcards have been sent out to carefully selected manufacturing companies, highlighting the benefits of switching off their machinery and partnering up with TruFrame, who have an impressive history in highly successful changeover programmes for fabricators. There is also a dedicated website at www. stopfabricating.co.uk and there will be intensive social media to support the campaign, which suggests that some business
owners could be focussing on generating sales (or even working on their tan), rather than on the last machinery breakdown and other difficult business issues. With an in-house developed order management portal, along with dedicated sales, marketing and customer service functions, TruFrame also have the resources to implement a carefully orchestrated and tailored changeover programme. With 97% of all frames going through quality control first time and OTIF levels at 99%, there’s the additional reassurance of consistent product supply, with each frame hand finished using their renowned 4-step process. David Firmager, managing director of TruFrame commented: ‘The new campaign is striking to say the least, but is designed to highlight the opportunities for companies to stop fabricating. For many, it makes commercial sense and the prospect not necessarily to get beach body ready, but to find time for other more proactive and rewarding activities.’
MORLEY GLASS & GLAZING SHARES INTERNATIONAL INDUSTRY BEST PRACTICE Morley Glass & Glazing was pleased to play host to a delegation from ScreenLine® integral blind systems manufacturer, Pellini SpA, in an international knowledge-sharing initiative last month. The two businesses have a long relationship of sharing best business practises, and share the ethos of design excellence combined with outstanding product quality. Morley Glass & Glazing’s Uni-Blinds® are the most popular sealed units featuring Pellini’s ScreenLine® integral blinds in the UK. Visiting from their headquarters in Codogno in northern Italy, Pellini brought with them Qfort, Romania’s largest manufacturer of uPVC windows and glass. Operating from a modern production facility, with a total area of 13.000 sqm and €200m turnover, Qfort is currently planning an expansion into the integral blinds market, and knew it would benefit from a visit to Morley Glass & Glazing. During their visit, the teams from Pellini and Qfort got the chance to hear from Morley MD Ian Short and the team at the business on what they believe are the secrets of their success. Ian commented: “Morley’s industry-leading 10-day delivery promise, its second-to-none customer service and the sheer amount of passion and enthusiasm our staff have for providing the best possible products all play a part in what makes our business model so successful. “We’re always happy to meet with other companies to share best practise ideas and, having had a fantastic working partnership with Pellini for a number of years now, we’re always happy to welcome them back to Morley.” Now, the business is looking to continue sharing its knowledge and experience with companies from a number of countries around the world, and has already hosted a delegation from Australian firm Australian Insulated Glass. To find out more visit www.morleyglass.co.uk.
For further information on becoming a TruFrame partner or to become ‘Beach Body Ready’ visit www.stopfabricating, e-mail sales@truframe.co.uk or call the office directly on 01664 410 140. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY NO: 0817/0028
READER ENQUIRY NO: 0817/0029
August 2017 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
IT’S A PERFECT, PRODUCT PACKED DIRECTORY FROM PREFIX
0817/0032
Prefix Systems have just launched a new 56-page product directory, that’s packed with information on glazed and solid roofs, aluminium systems, URBANroom, OPUS Hybrid systems, related ancillaries and new generation products for the emerging outdoor living sector. The impressive, perfect bound publication, showcases the number of products and systems that home improvement companies can now embrace, as they look for better product performance, new revenue streams and a partnership with one of the glazing and fenestrations industry’s most trusted companies. Prefix can offer the entire range listed in the new brochure, from four regional branches, with the added benefit of localised technical support and assistance. The development of this new single source directory is an important publication for Prefix, detailing every product within their range, including many of the latest innovations launched at the FIT Show. The brochure has also been carefully sectioned into glazed roofs, solid and tiled roofs, Orangeries, skylights and rooflights, doors and windows, outdoor living, other products and customer support for ease of navigation. Hannah Gilrane, marketing co-ordinator of Prefix Systems commented: ‘This brochure
VISIT THE BRAND encapsulates everything about Prefix Systems from our unrivalled product range to the impressive levels of customer support from all four branches. It’s already been well received by existing customers, who’ve viewed it very much as a product bible for the extended living space and outdoor living markets. She continued: ‘We’ve now got an impressive range of marketing materials, with brochures for almost all systems and product categories, with the additional option of personalisation and bespoke covers. We are now looking to expand this further with our Orangery & Lanterns brochure and URBANroom brochure.’
NEW
GENESIS WEBSITE
For further information, on Prefix Systems and a free marketing pack, including the product directory, contact the head office on 01254 871800, visit www.prefixsystems.co.uk, e-mail marketing@prefixsystems.co.uk or add to their considerable following on Twitter @prefixsystems. READER ENQUIRY NO: 0817/0030
A SHOW FIT FOR ITS TIME...
DOORS & COLOUR
Renowned for offering value added solutions to the glass and door industries, RegaLead was back at FIT with a host of new products and services, delivered via its three specialist divisions: Coatings, Door Products and Glass. Reflecting changing home improvement trends, the company used FIT to launch several innovations in this sector focusing on colour, aluminium doors and the continued expansion of its composite door offering. Joint MD Guy Hubble comments: “2017 was undoubtedly the best FIT show yet for RegaLead and I’d say, for the industry as a whole. The words ‘reminiscent of Glassex in its heyday’ came up a lot, but I’d disagree. I think it terms of commercial benefit for RegaLead and for visitors to our stand, FIT 2017 outperformed. The quality and quantity of enquiries and sales we generated, reflected the dynamic nature of our industry and its desire for new home improvement products. “RegaLead’s new URBAN aluminium entrance door system impressed visitors who want to fabricate their own aluminium doors in-house, without paying through the nose for full doorsets or enduring long lead times on European infill panels. We signed up several URBAN launch partners during the show. We enjoyed huge interest in our coatings solutions, comprising both conventional solvented systems and new for FIT 2017,
www.glassnews.co.uk | August 2017
www.genesiscollection.co.uk The RegaLead team got funky on Big Tuesday
our Aqua water-based system. We were also delighted that Mark Schubert from Schubert Technical Services Ltd joined us on the stand and has generated huge interest in the Schubox® IR Catalytic drying system. ‘When we decided to launch these new products, we knew the demand was there but if anything, the exhibition has proved to us that these markets are even bigger than we anticipated. In summary, FIT 2017 proved itself to be a show relevant for its time and absolutely the right place to see new products and services that will support our industry’s sales and growth over coming months. RegaLead was proud to be part of this.”
IT’S THE ATTENTION TO DETAIL THAT MAKES THE DIFFERENCE
T 0800 138 3838 WWW.GENESISCOLLECTION.CO.UK @TheGenesisRange
@TheGenesisRange
If you missed RegaLead at FIT, please visit www.regalead.co.uk or call 0161 946 1164. READER ENQUIRY NO: 0817/0031
17
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
VEKA CROWNED ‘EMPLOYER OF THE YEAR’ AT BURNLEY BUSINESS AWARDS VEKA Group was thrilled to bring home the ‘Employer of the Year’ trophy from this year’s Burnley Business Awards. The Farrington Road company also gained a further three nominations making it one of its best years yet. David Jones, Managing Director of VEKA Group, who collected the award said: “Having been awarded ‘Business of the Year’ twice in the past, this year we were absolutely thrilled to have been named ‘Employer of the Year’. As one of Burnley’s biggest employers, we have around 400 people from the local area working across all our varied departments and we are very proud of the benefits we offer. “The evening was already one of great celebration for the team as we were nominated in a number of categories, including 2017’s ‘Business of the Year’, ‘John Kennedy Apprenticeship’ and ‘Manufacturing Excellence’. In many ways, it went handin-hand that we should be tipped for both ‘Employer of the Year’ and the ‘John Kennedy Apprenticeship’, as VEKA Group is well known for its commitment to staff training, satisfaction and career progression.” The Burnley Business Awards takes place once every two years, which means competition is always hotly contested with entrants drawn from all industries across Burnley and the surrounding areas. This year, the ceremony was held in the stunning surroundings of Towneley Hall and, as a prominent event in the region’s calendar, was well-attended by local businesspeople. ‘Employer of the Year’ was sponsored by fellow Burnley business Ideal Recruit. Branch
FIREX PROVIDES IMPORTANT PLATFORM FOR THE GGF Following the recent fire tragedy in London and the reaction across the UK, fire safety is at the forefront of the minds of those involved in construction, property management and in local and national government. Head of HR Gabriela Hammond celebrates with VEKA Group colleagues after the company was named Employer of the Year at the Burnley Business Awards.
Manager Gina Deehan – who personally judged the category and selected VEKA Group as the winner – based her decision on how well the company engaged with is staff and used that feedback directly in the company’s development. “I was really impressed with the way VEKA Group communicates with its staff,” Gina commented. “They are invited to complete employee engagement surveys; the results of which are put back into the progression and profitability of the business as a whole. “During the judging process, there was no doubt in my mind that VEKA Group considers its staff to be its most important asset and the positive attitude it demonstrates towards the employees at every level is commendable.” Gabriela Hammond, VEKA Group’s Head of Human Resources added: “Everyone is delighted to receive this award. Without its employees, VEKA Group wouldn’t be the successful company it is today and so to be recognised in the local community for all we do for our people is a great reward for us all.” Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0817/0033
One week after the tragedy, FIREX International (June 19-21) took place at London’s Excel. At FIREX, professionals from every area of the industry came together to reflect on where the sector is and where it needs to go to ensure people and properties are safe and secure in the event of fire. The GGF exhibited at FIREX to raise the profile of fire resistant glazing and the work the GGF’s Fire Resistant Glazing Group (FRGG) has undertaken to educate, guide and highlight the importance of fire resistant glazed systems to the broader fire safety sector. Throughout the three day event, the GGF showed its online video, “Fire Resistant Glazing - Getting It Right vs. Getting It Wrong’. The video which is available to view online on the GGF website, visually shows the effects of why Fire Resistant Glazing should be used and just as importantly why it should be installed correctly. You can view the video online http://www.ggf. org.uk/groups/fire-resistant-glazing-group/ video. In addition to exhibiting at the show, Richard Kells, GGF Technical Officer and Secretary of the Fire Resistant Glazing Group was available on the GGF stand to answer any technical questions regarding the performance of fire resistant glazing systems.
Richard commented, “In light of recent events, FIREX was an important exhibition for the GGF. Our participation raised the profile of fire resistant glazing to the key players in the fire safety sector and I have no doubt everyone we engaged with, highly valued the information and guidance we provided.” At the exhibition, the GGF also promoted the GGF Guide to Best Practice in the Specification and Use of Fire-Resistant Glazed Systems which can be downloaded here: http://www.ggf.org.uk/publication/FRGbest In addition, the GGF also promoted the Helix Group’s Fire Resistant Glazing Training Course at the event. https://trainwithhelix. co.uk/training/fire-resistant-glazing-training To find out more about the GGF Fire Resistant Glazing Group please visit the Group web page: http://www.ggf.org.uk/ group/fire-resistant-glazing-group. READER ENQUIRY NO: 0817/0034
MASTER & APPRENTICE: ANDREW WRIGHT WINDOWS USES 80 YEARS OF EXPERIENCE TO NURTURE NEXT GENERATION Ayrshire glazing company and Independent Network member Andrew Wright Windows has put 18 fabricators through their Scottish Vocational Qualifications (SVQs), in a year that also sees the company celebrate 80 years of trading. The family-run company is already one of the most prominent employers in Irvine and the surrounding areas, with almost 100 employees across its head office, showroom and manufacturing plants. Each year Andrew Wright supports a growing number of modern apprentices through levels two and three SVQ coursework and exams, where budding window and door fabricators can learn the trade 'on the job' alongside their official college assessments. The 18 pupils that were chosen to take part in the scheme this year receive their results in August before deciding how to use their new qualifications in the fenestration industry. Last year two apprentices, Jamie Mullen and William Malcolmson, gained Levels 2 and 3 SVQ qualifications – in Fabrication of Glass and Supporting Systems respectively – and have since put their diplomas to good use as they both now hold permanent positions at Andrew Wright within the production and quality departments.
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In a double celebration, the company also marks its 80th birthday this year. Established in 1937, Andrew Wright Windows has developed from a modest, family-run company into a well-known and respected business in the area. Its two manufacturing plants and fleet of 20 company vehicles fabricate and deliver PVC-U windows, doors, conservatories and roofline for domestic and commercial customers across West Scotland, including Local Authorities contracts.
think of a better example of the past, present and future of fenestration in action.” Charlie Berry, Managing Director of Andrew Wright Windows added: “We too often hear of young people struggling to find jobs after graduation or lacking a career focus, so a modern apprenticeship scheme seems to be the perfect solution. SVQs in the workplace mean apprentices learn both the theory and the practical side of fenestration at the same time. Whilst there is no substitute for the 'factory floor' when it comes to this type of work, getting the official qualification associated with it indicates that you have a tangible qualification along with the necessary hands-on experience.
Karen Lund, Head of Partner Programmes for VEKA Group said: “What an exciting year for Andrew Wright Windows. For any company to celebrate 80 years in business is a fantastic achievement in itself, but to still have that commitment to the next generation of fabricators really shows other businesses in the industry how it should be done. The 18 students that have been selected to take part in this year's SVQ schedule also have the benefit of working with a long-established local firm, which is almost a money-can't-buy experience. I wish them all the best for results day.
VEKA Group’s Amy Grundy presents Charlie Berry of Andrew Wright Windows with a gift to celebrate 80 years of trading.
“As Independent Network has also been officially launched this year – continuing the ethos of its predecessor Network VEKA – we also know the importance of progression in business and never resting on our laurels. So
with a long-standing and valued member company such as Andrew Wright celebrating its 80th anniversary in the same year as putting 18 new fabricators through their SVQs, I can't
“I'm incredibly pleased with the 18 students that have taken part this year and can't wait to find out their results in August. Andrew Wright has always been fully committed to supporting new people coming up through the ranks. They are the future of our company after all, and we aim to make sure it remains in safe hands for the next 80 years!” Tel: 01282 473170 - www.inveka.co.uk READER ENQUIRY NO: 0817/0035
August 2017 | www.glassnews.co.uk
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www.thermaltradeframes.co.uk www.thermaltradeframes.co.uk www.thermaltradeframes.co.uk www.glassnews.co.uk | August 2017
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TROJAN GROUP CELEBRATES MANY HAPPY RE-TURNS FOR
25 YEARS IN THE BUSINESS The Trojan Group is celebrating its 25th anniversary in 2017. Tony Chadwick, Trojan’s Group Managing Director, said: “After 25 years our passion and desire to offer the best-designed hardware products in the market remains as strong as ever. I’d like to thank all our staff, both past and present, our customers and our suppliers for their support over the past 25 years and say here’s to the next quarter century!” While the company’s core mission may have stayed the same, in terms of its size it has changed out of all recognition in the past 25 years. Today it has manufacturing bases in the UK, China and Vietnam and is one of the biggest names in door and window hardware.
The company has reached its status thanks to products such as the Stallion 2 Shootbolt, the Sparta 2 Window Handle and the Patriot Plus High Security Door Hinge and ranges such as the Stainless Steel product suite that have revolutionised the door and window industry and given fabricators and installers solutions that add value to their businesses. The company’s latest product developments such as the Document Q-compliant TS008 Unicorn Letterplate and the TS007 2* High Security Door Handle prove the company’s drive to deliver products that make a difference to its customers remains undimmed. Combined with an unrelenting focus on quality, reliability and cost-effectiveness, it’s no wonder that more businesses than ever rely on Trojan’s expertise. Trojan is one of the door and window industry’s most impressive success stories and we look forward to celebrating the 50 year milestone! Tel: 01922 713 933 - www.trojangroup.com READER ENQUIRY NO: 0817/0037
UNIVERSAL FIRST TO FEATURE IN SOLIDOR’S
NATIONAL INSTALLATION SHOWCASE
Universal Trade Frames is the first Solidor customer to feature in Solidor’s new #SolidorStyleWall campaign, which aims to showcase the outstanding projects Solidor installers are completing every day all over the country. Solidor followers share a lot of project images on Twitter. Now Solidor is showcasing the best on #SolidorStyleWall and featuring the very best in its advertising and marketing. They will be professionally photographed, and the company that submitted the image will be credited wherever the image appears. Installers also gain by having excellent professional photography of their project.
Universal is the first to appear in Solidor’s advertising, with a stunning Chartwell Green stable door installed in a Welsh cottage. Universal is a long standing trade supplier in Shrewsbury whose seven year relationship with Solidor is going from strength to strength. Universal Sales & Marketing Manager Kevin Jennings says: “Solidor is the best door on the market. The range is outstanding, with a great selection of styles, colours and glass designs to choose from.
RAPIERSTAR SCREWS & FIXINGS
Rapierstar is marking 25 years of ‘turning something small into something great’ with its fasteners and fixings for the residential and commercial property sectors, with investment in a brand refresh to reaffirm its market leading position in the UK and Ireland. The Cheshire-based designer, developer and supplier of specialist fasteners and fixings, has reached its quarter century milestone this year, producing a family of award-winning branded product ranges, including StarPVCU, StarTurn, StarFix, StarPin & StarNail and StarAlu, which serves the majority of UK windows and doors manufacturers. Since its inception in 1992 under the leadership of Group Managing Director, David Furness, Rapierstar has grown into a multi-million-pound turnover business. He explained how the company has reached this significant landmark: “We are consistent in the design, performance, import and delivery of our branded products, never waivering on quality, standards and procedures to produce reliable, specialist screws and fixings.” He continued, “Our established relations in the Far East and import expertise ensures our stock holding and supply can respond on a next day delivery year-round, which is a crucial service for industry.” The life of a Rapierstar screw begins with design at its Cheshire headquarters, then transferred to the Far East for manufacture, imported back to the UK for with quality testing and standards checking at Rapierstar’s
“Solidor is really easy to deal with and the service we get is second to none,” adds Kevin. “They’re a great partner for us and our installer customers too.”
• Currently holds a 75% market share in the UK and Ireland • Set up in a garage in 1992 • Supplies all household name windows and doors manufacturers • Has one billion fasteners in stock at its Macclesfield warehouse facility • Has 3,000 pallets of capacity • Has 100,000 sq ft head office and customs warehouse in Macclesfield, Cheshire • Opened its on-site unique research and development facility in 2001 • Conducts thousands of product tests every month at its research and development facility • Achieved ISO 9001 in 2001 • Sells over 10 million screws of just one particular size and type every month • Is specified in leading hardware suppliers’ manuals • Rebranded to Rapierstar in 2005 • Opened operations in Belfast, Ireland and Germany • Achieved Investors in People accreditation in 2007 • Despatches over 2.8 million product pieces a day • Hosted a party for over 1000 soldiers of Mercian Regiment in new warehouse
• Branded screws carry unique Tri-thread ID mark on head • Introduced bar code technology to facilitate On-Time-In-Full supplies for all customers • On average processes 10,000 line items a day • Screw usage ‘Health Checks’ are available for all customers • Has unique patented products • Offers 20-year warranty on key stainless steel screws
To find out more about the most beautiful and most secure composite door in the market visit www.solidor.co.uk, call 01782 950 941, or follow @SolidorLtd on Twitter.
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RAPIERSTAR:
• Products have CE marking from 2012
For more about Universal Trade Frames call 01743 442244, or visit www.utfl.co.uk.
READER ENQUIRY NO: 0817/0038
As part of celebrations, Rapierstar has screwed down to its beginnings and threaded together 25 interesting facts you didn’t know about its fasteners and fixings.
• Fasteners comply with EU harmonised standards
Solidor Head of Group Marketing Gareth Busson says: “We wouldn’t be where we are today without our band of passionate customers, and we want to show the industry exactly what they can do with our doors. What we’re seeing already is phenomenal Universal’s project is really stunning - so we’re excited to see what else our customers come up with!”
Universal first to feature in #SolidorStyleWall
own unique facility, and distributed throughout the UK and Europe on a next day delivery service.
• Screws are recommended by leading PVCU profile system manufacturers David Furness, Group Managing Director, Rapierstar
READER ENQUIRY NO: 0817/0039
August 2017 | www.glassnews.co.uk
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COMPLETE CARE
FROM FRAMEXPRESS The highest production standards were specified for a recent commercial installation near Coventry which included A+ rated windows and Secured by Design products as standard. With architects and specifiers enjoying a wide choice of colour foils and off the shelf colour options, the company is well positioned to supply customers with an extensive selection to meet individual specifier’s requirements. WCS Care runs 12 care homes across Warwickshire, five of which have been recognised as ‘outstanding’ by the Care Quality Commission (CQC). The company’s philosophy is simple believing that every day should be a ‘day well lived.’ Providing a suitable environment for the elderly and vulnerable is a priority with the company specialising in care for older people and people with dementia. As such, FrameXpress was recently contracted to supply windows, single leaf doors and double doors for an 80 bed Care Home that specialities in care for dementia sufferers. Due to the vulnerability of the residents the security options on the range made the ideal choice with Secured by Design accreditation essential and all glazing safety needing to be restricted at the premises. Colour was an important consideration as sensitivity to the locality had been incorporated into the original design, with the project located in the leafy Coventry suburb of Kenilworth. All products were supplied in an external anthracite grey with a white internal colour to help create a calming atmosphere for residents.
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Castle Brook is opposite a beautiful common and next to a calming brook, offering state-of-the-art accommodation which includes en-suite rooms with lockable entrance doors. Products from the frameXpress range lend themselves well to projects such as the Castle Brook project as they provide residents with a safe environment and complete peace of mind for the Care Home providers in terms of performance, security and style. There are double apartments for couples or relatives who wish to stay together with private secure access to fenced garden areas. The frameXpress range has been incorporated into either two bedroom apartments or properties with a bedroom, lounge and kitchenette that provide residents with safe, household living. Additionally, Castle Brook combines intimate living areas with quiet communal spaces to provide the best in specialist care.
WINDOW INDUSTRY ELITE SPECTUS MARKS ATTEND THE INAUGURAL MERCURY’S 15TH ASCOT SUMMER BALL ANNIVERSARY IN Two of the biggest names in the glazing industry, Insight Data and Purplex Marketing, both part of the Ascot Group, recently joined forces to host the first Ascot Summer Ball. The prestigious Ball brought together high flyers and VIPs from across the glazing and construction industry for a spectacular evening that included a gala dinner, a live show and talented musicians. As an added twist, the event was held on the famous Weston-super-Mare Grand Pier, which has completed a £53 million refurbishment. Doors closed to the public to give Ascot Summer Ball guests exclusive access to the thrilling indoor theme park, which includes a full-size go-kart track. The invitation-only event was hailed as a great success, with guests arriving from all over the UK, some even by helicopter. The Summer Ball also connected guests into the wider business community, with a guest list that included directors of banks, venture capital and private equity firms, national business
BUSINESS
media, entrepreneurs who have sold or floated their companies as well as representatives from brands such as Aston Martin, BMW and Porsche. Guests included directors of some of the industry’s largest companies such as the Epwin Group and Assa Abloy/Yale, as well as major double glazing firms such as SEH BAC. Andrew Scott, Managing Director of the Ascot Group, commented: “This is a £4 billion industry and we wanted an event that brought together the real business leaders, those shaping the industry now and in the future. It was an opportunity to dine in style, enjoy a very special evening and network with likeminded entrepreneurs and an exclusive club of highly influential people.” For more information, visit www.purplexmarketing. co.uk or call 01934 808132.
Sarah Price comments, “On projects where vulnerable residents need solid guarantees regarding quality, performance and security, our industry accreditations speak for themselves. Supporting customers with technical advice and a fast service remains key for our commercial division.” FrameXpress has a broad portfolio to suit all sized commercial projects offering a 5 – 7 day turnaround, delivering direct to site or company via the national fleet. Those wishing to discuss new projects and the breadth of product choice available then please call Commercial Sales Manager, Sarah Price on 01952 581100. READER ENQUIRY NO: 0817/0042
From Left to Right: Nic Rossano; Epwin Window Systems, Martin Halford; Mercury Glazing, Paul Lindsay; Epwin Windows Systems, Steve Cross; Mercury Glazing
To help Mercury Glazing Supplies Limited mark its 15th year in business, Spectus recently presented company owners and Directors Steve Cross and Martin Halford with a commemorative plaque. Paul Lindsay, Epwin Window Systems’ Sales Director, said: “We were delighted to present this plaque to Steve and Martin. We have worked with them and their team throughout Mercury’s 15 year history and we have a very strong and productive relationship.” Mercury is one of the UK’s largest fabricators of Spectus’ market-leading Vertical Slider and enjoys a close continuous partnership with the systems house. The partnership looks set to grow even stronger as Mercury plans to grow its business by 35% in the next three years. Paul commented: “Mercury is a progressive business that offers a good quality and service and we value the strength of the relationship we have with them.” Mercury has succeeded for the past 15 years because it is a company dedicated to exceeding customer expectations. In the Spectus Vertical Slider it has got a product that does just that.
READER ENQUIRY NO: 0817/0043
Attention to detail and precision crafting make it one of the best PVC-U alternatives to traditional timber box sash windows on the market. Equal sash widths, traditional ovolo
styling on all planes, flush gaskets, a deep bottom rail and a 128mm frame all ensure beautifully authentic aesthetics. Dedicated end caps and cills plus optional features such as a weather bar or Georgian bars give the ability to add bespoke features. And with the latest addition of a mechanically jointed option, the authentic aesthetics of the window go to the next level when needed. While the aesthetics are beautifully authentic, the Spectus VS is a 21st century window at heart. It’s available in the 28 colours of Spectus’ Spectrum range (including 10 colours from stock). It is easy to open thanks to the spiral balance mechanism while travel stops ensure child safety. It can achieve a Window Energy Rating of A+ and a U value of 1.3W/m2K. It is PAS24 compliant and designed to achieve Secured by Design status. It is practical for installers too: it has 150mm and 210mm cills and 10mm/20mm/50mm frame packers for maximum flexibility in the installation. A company committed to excellence supplying a product that leads the market for good reason. It’s hardly surprising that Mercury and Spectus have enjoyed such a productive 15 years! Tel: 0808 178 3370 www.spectus.co.uk READER ENQUIRY NO: 0817/0044
August 2017 | www.glassnews.co.uk
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www.glassnews.co.uk | August 2017
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REAL ALUMINIUM INSPIRES INSTALLERS WITH CUSTOMER WORKSHOPS 150 installers have now experienced firsthand the secrets of how REAL Aluminium can accelerate their businesses after attending a tailored one day REAL customer workshop. The workshops have been successful with many delegates reporting that their aluminium sales have trebled since they became a REAL Aluminium installer. The REAL Customer Day has been a popular element of REAL Aluminium since the brand was launched last year and Customade is well on course to attract 100 more installers to one of its sessions by the end of 2017. Held at Customade Group’s headquarters in Stonehouse, Gloucestershire, the workshops provide installers with a thorough understanding of the tools available to help them leap successfully in to aluminium and begin selling the most extensive range aluminium windows, doors and lantern roofs available from a single supplier. The workshops appeal to both experienced aluminium installers and PVC-u installers who are new to aluminium and demonstrate the simplicity of promoting, quoting, selling and ordering aluminium through REAL Aluminium. Claire Miller, Customade Group’s marketing director, explains: “REAL Aluminium is one of the industry’s fastest growing brands with hundreds of installers coming on board to take advantage of the sales and marketing support on offer. The REAL team
has a genuine passion and a desire to help installers grow and these customer days are fundamental to them achieving success in aluminium. We’re well on course to engage with as many as 250 people through these sessions by the end of this year. “The message resonating at a REAL Customer Day is that aluminium doesn’t have to be arduous and it really is as easy as child’s play to make the move towards aluminium. The response, both from aluminium veterans and newbies, has been terrific and installers unanimously agree that REAL Aluminium has delivered a fantastic boost for their businesses. “With the promise of excellent service, short lead times, quality products, comprehensive marketing and showroom support and these customer training days, REAL Aluminium delivers everything installers need to advance to aluminium. We’re really proud to have helped so many installers fly with aluminium and treble their aluminium sales with this incredible package - their well-earned success demonstrates just how easy REAL Aluminium can be.” As part of their customer experience, installers visit REAL Aluminium’s purpose built 72,000 square foot factory which exclusively manufactures the REAL range. Customers are also guided through all the traditional and digital marketing resources available to help them increase their number of sales leads.
GGF PAYS TRIBUTE TO RICK CAEN REAL Aluminium is designed to eliminate the common pitfalls associated with the supply of aluminium and to make sourcing aluminium as easy as buying PVC-u. The REAL range of aluminium windows, bifolding doors, sliding doors, French doors, residential doors, composite doors and lantern roofs is manufactured in a dedicated factory, which holds more than 100 miles of aluminium extrusions in stock in the four most popular colours Lead times for REAL are much shorter than other aluminium fabricators at just two weeks. Customade will be running one REAL Customer Day a month for the rest of the year. To find out more about them, please call 01453 826884 or visit www.real-aluminium.co.uk. The Customade group now operates nationwide and employs 900 people in multiple manufacturing sites across the UK. The Group includes Polyframe (PVC-u), REAL Aluminium (aluminium), Atlas Glazed Roof Solutions (glazed roofs), Virtuoso (composite and paneled doors), Hourglass Seal (sealed glass units), and Fineline Aluminium (specialist glazing). READER ENQUIRY NO: 0817/0046
£175K INVESTMENT IN DIGITAL CUSTOMER SOLUTIONS Synseal Group has launched a new online ordering portal for the Masterdor GRP and engineered timber door ranges as part of a £175,000 investment in digital customer solutions. Over the past six months the systems company has released a series of new digital platforms to support their customers, including an all-inclusive trade website covering the whole Synseal Group product range, a streamlined customer service platform and an innovative app for the Masterdor Craftsman range which uses augmented reality to help homeowners design and visualise their perfect door. The new Masterdor portal enables customers to complete their orders online 24/7 with the ability to design both Benchmark GRP and Craftsman timber doors from scratch, including style, colour, glazing and hardware. This incorporates the whole range of 19 Benchmark and 28 Craftsman styles. Andy Jones, Group Sales and Marketing Director at Synseal Group, said: “We’re investing in digital solutions which respond to our customers’ needs to access information quickly, easily and on-the-go. Now customers can track their queries with us online, browse our full product range in one place, and create
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bespoke door orders online at a time that suits them. The new Masterdor portal which has just gone live will make it much easier for our customers to order doors to exact specifications and to see what they look like online before completing their purchase. With the Craftsman range, we now have 28 styles in 21 colours, all available with a choice of 44mm or 54mm thicknesses with an optional thermal core – so it’s important that our customers can specify exactly what they need online in just a few clicks. “Some of our customers make regular orders of the same products so we have designed the portal to be easy to make repeat orders; but for customers who are responding to bespoke orders from homeowners it gives them the flexibility to design online with the customer
on hand if they wish, and to visibly see their final product. This is a big step forward in modernising the Masterdor brand since we acquired it two years ago, and will make a huge difference to customers who have been limited to making orders over the telephone during office hours. On top of this, our Craftsman AR app which we launched just a couple of months ago enables installers and homeowners to design their Craftsman doors on their mobile or tablet device, and superimpose this directly onto a customer’s home or an existing door in the showroom, making it the perfect tool for installers on the go. “We’ve received excellent feedback from customers on our most recent digital investments and are confident they will help our customers to reduce their admin time and to improve their conversion rates.” The new Masterdor online ordering portal is available for existing customers. To sign up, visit masterdorbuilder.co.uk/register. You can download the Craftsman AR app for free via the Apple Store or Google Play, or browse the full range of Synseal Group products and services at synseal.com. READER ENQUIRY NO: 0817/0047
The GGF was deeply saddened to hear of the passing of Rick Caen of R.E.C. Glazing on 16 June 2017 after a long battle with cancer. Rick had been a GGF Member since 2001 and a regular attendee and contributor to the GGF’s Kent, Surrey and Sussex Region together with the Federation’s Insulating Glass Manufacturers Group and Glazing Components Group. Peter Stuttard, GGF Regional Manager commented, “Rick was a committed and passionate GGF Member and will be sorely missed. My thoughts are with his family and friends at this time.” The GGF will be represented at Rick’s funeral and any GGF Members wishing to attend the funeral to pay their final respects are advised that it will take place on 13 July 2017 at 1.30 pm at Croydon Crematorium, East Chapel, Mitcham Road, Croydon, CR9 3AT. The Wake is being held at CMOBO Bowls Club, Waddon Well, Waddon Way, Croydon, CR0 4HY. The family have asked for no flowers, but will accept donations to Rick’s favourite charity. Cheques can be made payable to Anerley Across and be sent to R.E.C. Glazing, 50a Willow Lane, Mitcham, Surrey CR9 4NA, who will make sure the charity receives the donations.
READER ENQUIRY NO: 0817/0048
August 2017 | www.glassnews.co.uk
TRADE NEWS
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WINKHAUS: ‘FIT SHOW GENERATED MUCH INTEREST AND GREAT FEEDBACK’
0817/0050
A WINDOW OF PURE PERFECTION Leading hardware specialist, Winkhaus has reported ‘great feedback’ from the FIT Show with much interest shown by visitors in its innovative AV3 locking systems range. As well as providing the perfect opportunity to meet existing and new customers, the enlarged stand served as the ideal platform to showcase the company’s latest products, such as aluPilot, the new fitting system for aluminium windows that saves time and money. In addition to the product innovations, Winkhaus hospitality was enjoyed by many visitors to the popular ‘coffee bar where expert Barista services offered a range of welcome refreshments. Mr Tillmann Winkhaus, one of the Managing Partners for the Group, was on hand for a day to present one lucky
prize draw winner Michael Hagan of Aztec Windows (Coventry) Ltd with his Apple Watch. Additional parent company input was provided by two members from the Winkhaus Germany marketing department who filmed the stand during the three-day show. Their ‘highlights’ video on Youtube and social media https://www.youtube.com/ watch?v=BQbLryHC8nU has already attracted well over 1,000 views. They will also be publishing two AV3 product demo videos filmed during the show featuring the electronic version, AV3-E with the FAB slave door lock function and the AV3 Heritage variant. Commenting after the FIT Show, Justin Harris, Winkhaus UK Managing Director said: “It was a significant event for us with great interest shown in our
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latest products, including the AV3 autoLock ranges. The launch of aluPilot at the show also attracted much attention from the aluminium system houses and we anticipate this will be a sought-after production solution over the coming months and years.” He added: “As a returning exhibitor, we felt the FIT Show really delivered for us, both in terms of great feedback and increased visitor numbers. It’s a unique opportunity to celebrate business partnerships, alongside our own 25th anniversary in the UK this year. We are very proud to be part of it and will be back for sure in 2019!” For more information, visit www.winkhaus.co.uk, contact Winkhaus on 01536 316091 or email marketing@ winkhaus.co.uk. READER ENQUIRY NO: 0817/0049
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Canoeing from Glasbury to Chepstow (100 miles) Abseil Cycling from Chepstow to Hope House (120 miles)
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TRADE NEWS CORE PRODUCTS COMBINE WITH NEW INNOVATIONS AT FIT SHOW
CRL made the most of its 88 square metre stand at the FIT Show, with visitors keen to learn more about its range of glass balustrade systems, door hardware, shower door hardware, architectural tools and glazier accessories. The stand showcased a total of 23 displays, with new innovations sitting alongside the company’s core products and grabbing the attention of installers and fabricators. An area of particular interest was the CRL Juliette Balcony System, with its ease of installation and sleek, clean design making it popular among the show’s visitors. The system comprises a 48.3mm diameter cap rail to secure the glass in position (12mm to 25.52mm thick) and four Balcony Connectors. Manufactured from 316 Grade Stainless Steel, the Juliette Balcony System is available in a choice of a Brushed or Polished Stainless Steel finish, with a modern design and sleek, clean lines. A further highlight of the stand was the company’s array of shower hinges, now available in a wide choice of finishes, including matt black. This is the latest finish to be added to the range, introduced in response to trends in interior design. A full range of shower hardware is available in this finish, for a co-ordinated look throughout the bathroom. Live demonstrations of the company’s glass detectors also took place throughout the show, with a special offer running for all orders placed until 31st August. CRL’s large selection of glass detectors includes 13 models ranging from a conductive coating detector and metric scale glass thickness laser, through to the “Glass Chek Elite” with an array of features such as easy identification of glass, spacer and thickness of laminate inner-layer and up to quad pane windows. For more details call CRL on 01706 863600 or visit www.crlaurence.co.uk
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CODIFYING BY CATASTROPHE, AGAIN Wrightstyle, the advanced glazing supplier, has been raising issues of fire safety for years. Jane Embury, a director of the company, adds her voice to the outrage surrounding the Grenfell Tower fire. It’s been called “codifying by catastrophe.” It’s the way in which fire and building regulations are tightened after every major fire. The Grenfell Tower fire will be no exception, with government ministers also now having to explain why fire and building regulations weren’t tightened sooner. At this stage, it would be wrong to point fingers of blame, although the implications of the Grenfell Tower fire have resounded around the country – and the world. Instead, I would like to pay tribute to William Linton, whose death in a tower block fire eighteen years ago led directly to a change of fire regulations. He died in a fire in a 14-storey block of flats in Ayrshire, with the fire having spread via the external cladding, reaching the 12th floor within minutes, and destroying properties on nine floors. Four other people were injured. The local MP, Brian Donohoe, was sufficiently concerned about cladding safety that he lobbied for a parliamentary inquiry, which was carried out by the select committee on environment, transport and regional affairs. The report found that most external cladding being used in the UK did not pose "a serious threat to life or property in the event of fire." However, it added: "Notwithstanding... we do not believe that it should take a serious fire in which many people are killed before all reasonable steps are taken towards minimising the risks." The MPs on the committee also concluded that any addition to the outside of a building which had the "potential to lessen its resistance to external fire spread" should be subject to building regulations. Those words, of course, date back to the start of the 21st century. But compare Westminster words with the reaction of the Scottish government. A Scottish select committee reported a year after the fire, which led to the Building (Scotland) Act 2003, which introduced the Building (Scotland) Regulations 2004 which came into force in 2005. They state that: "Every building must be designed and constructed in such a way that in the event of an outbreak of fire within the building, or from an external source, the spread of fire on the external walls of the building is inhibited." The word “inhibited” is vital to interpreting those regulations.
READER ENQUIRY NO: 0817/0051
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Following the Grenfell Tower fire, the Scottish Government convened a Ministerial Working Group to examine building and fire safety regulations in Scotland although, crucially, it
FENSTER FABRICATIONS SET TO FEATURE IN HIT ITV HOME IMPROVEMENT SHOW Torquay’s Fenster Fabrications is set to feature in an upcoming episode of ITV 1’s hit home improvement show Love Your Home and Garden. The popular programme, which has been running since 2011, and regularly draws audiences in excess of 4m, sees a team of home improvement experts led by Alan Titchmarsh transform properties for deserving families in difficult circumstances.
confirmed that the type of external cladding reportedly used on Grenfell Tower is not present on any residential tower block in Scotland. It seems to me preposterous that if Scotland codified by catastrophe after a fire in which only one person died, why did the Westminster government not consider a change in building regulations south of the Border? The catastrophic Grenfell Tower fire is a stark reminder that when fires break out they can have appalling consequences. But what sets this fire apart, at least to me, is that it was an horrific event that may have been preventable if fire regulations in one part of the UK had been adopted across the rest of the UK. At this stage, of course, we shouldn’t speculate, but it does raise uncomfortable questions for the government and all those charged with fire safety. In the immediate aftermath, and while I’m loathe to add our voice to the swirling debate around this ghastly event, Wrightstyle has over the years repeatedly raised issues of fire safety – in the UK directly with government, and in other jurisdictions around the world, most notably in Abu Dhabi and Dubai. We therefore have a track history of asking uncomfortable questions because our experience, based on over 20 years in fire safety, is that, while there are relatively robust regulations in place, they are often badly understood or, sometimes, simply ignored.
Widely respected for its expertise in high-end aluminium glazing products, Fenster was approached by programme-makers and asked to supply a premium-quality sliding door. “We’re obviously delighted to be featured in Love Your Home and Garden. It’s very pleasing to be recognised as a leading provider of aluminium windows and doors – but it’s just as satisfying to be supporting good people going through hard times. “None of the homeowners featured on the show know they’ve been chosen to receive a home makeover – it’s a surprise, so I can’t say any more about the episode we’re involved in at the moment. You’ll have to tune in and see it for yourself!” Founded in 2006, Fenster is one of the West Country’s leading aluminium suppliers. In addition to offering the full range of products from Smarts, the company also manufactures Üni_Slide, an ultra-slim aluminium sliding door, equally suited to commercial and residential applications. Offering exceptional thermal efficiency, build quality, and desirable minimalist aesthetics, Üni_Slide can achieve frame sightlines as slim as 20mm, and a slim central interlock, while being able to support sliding panels of up to 3m high and 2.2m wide. The product can be assembled in a limitless run of units, with each panel capable of holding up to 320kg of glass. For more information, call 01626 334455 or visit www.uni-slide.com.
Another factor is that fire safety officials, in certifying new or refurbished buildings as safe, may simply have asked the wrong questions. In this case, what cladding and insulation had been fitted, and was it compliant? The answer, as we published in an article to the industry this year, is that we need better training, better documentation and better checking of documentation. There is little doubt that further guidance will be forthcoming following the Grenfell Tower fire. But maybe what’s required, and what many of us have been arguing for some time, is a complete overhaul of building and fire regulations. At the very least, the public will expect it, and the Grenfell Tower victims deserve it. To them, and to everyone affected, we extend our thoughts. www.wrightstyle.co.uk READER ENQUIRY NO: 0817/0052
Üni_Slide panoramic sliding door featuring in ITV Love Your Home and Garden project READER ENQUIRY NO: 0817/0053
August 2017 | www.glassnews.co.uk
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www.glassnews.co.uk | August 2017
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TRADE NEWS
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HURST DRIVES AHEAD WITH NEW DELIVERY FLEET Hurst Plastics has stolen another march in the industry with a major investment into a fleet of new delivery vehicles. The leading door panel and composite door manufacturer has purchased 15 brand new eco-friendly Mercedes-Benz Sprinter vans as part of an ambitious £500,000 investment programme into company vehicles. The move, which swiftly follows the company’s investment into new vehicles for its national sales team, will help Hurst Plastics to further improve operational efficiency and enhance customer service. Mark Atkinson, Hurst Plastics’ Sales Director, explains: “As part of our continuous development programme, we have made a number of investments across the board to help us achieve growth and maintain our industry-leading standards of customer service. This is a significant venture for Hurst Plastics and one which is fundamental to the service we offer our customers. “We are incredibly proud to deliver more than 99% of our doors on our own fleet. This record surpasses the industry norm and gives us far greater control over our lead times. By being transparent in all aspects of our supply chain, we are able to maximise efficiency, whilst minimising delays and this makes a valuable contribution to how effectively our customers can run their businesses.” The Hurst Plastics fleet delivers throughout the whole of the UK and consistently maintains an on-time in-full record of above 98.5%.
ANOTHER SUCCESSFUL BWF MEMBERS DAY FOR MIGHTON PRODUCTS Jon Brake, Hurst Plastics’ Transport Manager, adds: “As part of our strict environmental policy, we opted for eco-friendly vehicles which are designed to meet Euro 6 emissions. Euro 6 is the most stringent emissions standard, which aims to eliminate most of the exhaust pollutants that have an impact on air quality. Despite taking on more sizeable contracts, we’ve also continued to streamline all deliveries to reduce fuel consumption. “We deliver up to 7,500 door panels and 1500 composite doors a month and each of our vehicles notches up around 100,000 miles a year. It’s important therefore to optimise speed, accuracy and efficiency and reduce our impact on the environment. We’ve operated our own fleet for some years and have established a solid reputation for reliability and we’re delighted to be visibly investing in the resources to help us consistently provide outstanding service levels for customers.” Each vehicle in the fleet is equipped with Hurst Plastics’ sophisticated fleXipod electronic proof of delivery system, which provides Hurst’s customers with accurate, real time information on their scheduled deliveries. Hurst was one of the first companies in the industry to adopt this system which uses the latest GPS tracking technology to pinpoint the exact location of a Hurst delivery vehicle at any time.
Following the success of previous years’ attendance, Mighton Products has come away from the 2017 British Woodworking Federation (BWF) members day with plans to return again in 2018. Technical Sales Manager Nick Ryley says: “The response from those who visited our stand was really positive; to both our hardware and our Mighton Ultra paints and coatings. We have taken away some strong leads as well as gaining valuable feedback on our new Mighton machinery. “As always, the event provides a great opportunity for everyone in the industry to get together and catch up on the latest products available and network with a real mix of industry individuals as well as large companies. We will be returning again next year.” The BWF’s annual event was held on June 15th at Hellidon Lakes Golf and Spa Hotel near Daventry, and saw a number of seminars and workshops from technical specialists and guest speakers in the woodworking industry. The event, which is open to anyone in the timber industry, saw around 170 people attend the one-day event. This was the 8th year attending for Mighton Products, and key products the team were promoting included the Angel Ventlock,
new Mighton machines X-Cut and Scribe-It, along with a growing choice of Mighton Ultra paints and coatings. Mighton Ultra, Mighton’s in-house brand of paints and coatings, has been offered up to the UK joinery market since 2016 thanks to the company’s close partnership with leading paint manufacturer Anker Stuy. All products in the range provide easy and consistent application with exceptional durability and fast drying results, as well as a range of guarantees spanning up to 12 years dependant on the chosen paint or coating. www.mightonproducts.com
Hurst’s fleXipod system seamlessly integrates with the company’s Hurst Live package - a complete solution which provides customers with essential, live information on every single order they place. Hurst Live’s intelligent technology enables customers to easily chart the real-time status of their order from order processing through to manufacture and onto delivery. In conjunction with fleXipod, it captures essential delivery recipient information, including a signature for proof of delivery. Tel: 01482 790790 - www.hurst-plastics.co.uk READER ENQUIRY NO: 0817/0055
READER ENQUIRY NO: 0817/0056
WARMROOF HYBRID NOW GLAZED UP HIGH
Prefix Systems have formally launched their WARMroof Hybrid solid roof solution, which was on their stand at this year’s FIT Show and received generous acclaim, as a new product to provide consumers with an exciting, high performance glazed option. WARMroof Hybrid introduces a 44mm triple glazed panel, which is integrated seamlessly into the roof, offering an impressive U-value of just 0.6 W/(m2K). But beyond the performance characteristics, the design of the hybrid option brings in OPUS hardwood cladding to the internal frame and slimline ridge section, for a aesthetically pleasing finish.
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Bar centres are 750mm as standard offering 700mm of vision, with glass from eaves to slimline ridge for maximum light transmission, while the option of an internal pelmet offers an additional lighting option. The sizeable glass units bring considerably more light as an alternative to even the largest roof light, which are otherwise specified by other WARMroof designs. Chris Baron, co-director of Prefix Systems commented: ‘The launch of WARMroof Hybrid has been eagerly anticipated by our customers, who have been involved in its development. Full length glazing from eaves to ridge, triple glazing and the adoption of
Opus hardwood makes this an unrivalled option in the solid roof sector.
He continues: ‘Our thirst for product development continues as we look to further
develop our WARMroof platform, which is the most configurable roof of its type in the sector. It’s also backed up through our four sites for sales, service and support.’
The new Hybrid variant is also included in the latest 2017, 20-page WARMroof Collection brochure. To request a brochure email marketing@ prefixsystems.co.uk or visit their website at www.prefixsystems.co.uk for more information. READER ENQUIRY NO: 0817/0057
August 2017 | www.glassnews.co.uk
TRADE NEWS
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COST EQUATION
With price increases introduced across the industry, how can fabricators keep a lid on overheads? Glass News talks to Chris Byers, Managing Director, Extrudaseal about the issue. The industry’s fortunes, in common with the UK economy as a whole are inextricably linked to the exchange rate and the value of the pound. With Sterling weaker against the dollar and Euro, the cost of importing raw materials goes-up increasing the costs of systems companies. They have already passed this on down the food chain to fabricators, fabricators to installers - and the theory should be installers to the consumer. But in a highly competitive market, this last transaction installer to consumer, hasn’t always featured the passing on of costs. This means that fabricators are facing the pinch – increased costs and overheads imposed by its supply chain and a fluid customer base, resistant to increased prices.
"How the rest of this year plays out now that Article 50 has been triggered is difficult to call but it makes control of overheads more important than ever. It may come down to a choice: either fabricators sacrifice margin and simply absorb costs, chasing volume; or they pass costs on but at the risk of losing business." www.glassnews.co.uk | August 2017
"It’s an equation. The market for aluminium bi-fold doors is there and it’s growing at the same time, production costs are going up. If you can keep a lid on those overheads, the opportunities to make money are actually pretty good."
"As costs are passed on through the supply chain this creates a pinch point at fabrication level", says Chris Byers, Managing Director, Extrudaseal. He continues: "Some of the criticism levelled at systems companies that their response to Brexit and the introduction of price increases was ‘too enthusiastic’ to say the least, is probably fair. Nonetheless, switching systems supplier isn’t an easy choice while retailers are likely to be resistant to price increases. "How the rest of this year plays out now that Article 50 has been triggered is difficult to call but it makes control of overheads more important than ever. It may come down to a choice: either fabricators sacrifice margin and simply absorb costs, chasing volume; or they pass costs on but at the risk of losing business." The value of Sterling has already fallen some 15% since the Brexit vote last June. With forecasts suggesting a further weakening in response to the Government’s triggering of Article 50 at the end of March, some are suggesting a further drop and further price increases at a systems level. "We have manged to hold prices for the last five years despite the increases that we have seen in our own material costs", continues Chris. "We have done this by investing in new efficiencies and processes and we will continue to do our very best to absorb without passing it on to our customers into the future.
Extrudaseal became a standalone business from parent and now sister company, Euroseal in 2012, giving new and dedicated focus to the then Euroseal flexible extrusion business.
Manufacturing gaskets for a wealth of systems, including amongst others Smart, ALUK, Metaltech, Senior and Ikon, amongst others, Extrudaseal’s range is also available in more than 1000 RAL colours.
"Product innovation is delivering new opportunity in bi-fold door sector and market demand is driving growth. The negative heading into the summer remains raw material manufacturing costs."
Chris continues: "The point that people often overlook is that aluminium systems companies don’t extrude their own gaskets - they buy-in and simply act as the middleman, adding their margin.
offers a level of flexibility not always matched by systems companies. Its figures show that 84.1 per cent of the gasket it sold in 2015 was white or black, with 15.9 per cent greys or colours.
"As with anything, if you can cut out the middle man by buying direct, you can make savings. Our customers save on average 30-40% on systems company gasket costs by buying in from us as a third party. "It might not stand out as a massive saving on a single order but over a year and with sufficient volume the savings can run into the tens of thousands. That’s something which can go directly onto fabricator’s bottom line, which in the current climate and the squeeze that they are facing, can only be a good thing." And it’s also worth noting that despite Brexit and all that it entails, forecasts for the aluminium sector itself, remain positive. Figures released by Palmer Market Research in March suggest that aluminium is on course to reach a 17-year high topping 220,000 frames by 2020. This includes continuing and exponential growth in aluminium bi-folds, forecast at around 50% to 35,000 door sets. "It’s an equation. The market for aluminium bi-fold doors is there and it’s growing at the same time, production costs are going up. If you can keep a lid on those overheads, the opportunities to make money are actually pretty good." Extruding more than 20,000 km of gaskets in the last year, the specialist manufacture also
For the same period last year colours and grey gaskets accounted for more than 25.2 per cent of sales, with greys by far and away the most popular special colour, also recently launching its new high gloss Piano Black finish. "The additional cost is only minimal but as a retail sales tool, it’s a very strong message and a real opportunity for fabricators to deliver a point of differentiation to their trade customers and again, retail installers at the point of sale", says Chris. "Product innovation is delivering new opportunity in bi-fold door sector and market demand is driving growth. The negative heading into the summer remains raw material manufacturing costs. "We would encourage any fabricator or installer to get in touch and see how much they could save and the contribution that significantly lower gasket costs could make to their bottom line", Chris concludes. Alternatively, for more information how ExtrudaSeal could cut thousands from your fabrication costs call 0121 356 8733 email info@extrudaseal.co.uk or visit www.extrudaseal.com. READER ENQUIRY NO: 0817/0058
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
TOP GOLF AND A WHOPPING CHARITY POT RAISED AT GLAZERITE’S ANNUAL PRO-AM GOLF TOURNAMENT The Glazerite Trophy Pro-Am Golf Tournament took place on Friday 7 July 2017 at Wellingborough Golf Club in Northamptonshire and amongst the 37 teams 20 represented the fenestration industry including Rossers Glass, Welland Valley Windows, Enviroglaze, Leslie Easton, Kennaugh and Skinner, UK Flood Barriers, Mews Windows, ID Windows, Superior Windows, Frames Conservatories Direct, D & M Windows, K2 Aluminium, Classic Conservatories, Glass Northampton and Integral Blinds. This is the 12th Glazerite Trophy this PGA Trophy pro-am golf tournament has become a highlight
Winning team was Leslie Easton
Letting one fly!
in an increasingly busy glazing industry golf calendar, noted for the high quality of the golf played.
“Glazerite customers travelled far and wide to attend including Doug Skinner of Kennaugh and Skinner who made his way from the Isle of Man.”
Entrance to the impressive Wellingborough GC Clubhouse
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Wellingborough’s stunning 8th Hole
With temperatures reaching the high twenties over the event the 37 teams taking part did very well in the extreme heat. Glazerite customers travelled far and wide to attend including Doug Skinner of Kennaugh and Skinner who made his way from the Isle of Man. The winning Team was formed by Dartford-based Leslie Easton and Annis Building Contractors from Wellingborough who with professional Ben Hall, won the main Pro-Am event. Kyson Lloyd was the tournament winner, posting an eight-under-par score of 136 for the two rounds. 2nd in the team Pro-Am was Classic Conservatories with Welland Valley Windows in 3rd place and Superior Windows in 4th. The event didn’t end there though as it carried on into the night with entertainment, food and drinks for the golfers and their guests and Glazerite employees. Through voluntary donations from team members a raffle throughout the day and auction in the evening the
The 18th hole at sunrise
whole event generated a staggering £4235 for Glazerite's nominated charity Cancer Research UK. Glazerite Chairman and fanatical golfer John Hewitt believes the event was the strongest yet: “Our golf day has been running for 12 years now, it’s fantastic to see the uptake we get from everyone year after year. It
really is a great day for all us keen golfers and then to enjoy with partners into the evening. The fact that we managed to raise over £4,000 through the generosity of those that attended for Cancer Research, is quite an achievement also.” READER ENQUIRY NO: 0817/0059
August 2017 | www.glassnews.co.uk
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DOUBLE CELEBRATION AWARDS FOR INDUSTRY MARKETING EXPERT
SWISSPACER ULTIMATE IS THE ‘DESIGNER’ SPACER BAR FOR LAG London Architectural Glass (LAG) supplies a full range of glass products and services to the commercial, residential, educational and heritage architectural markets throughout the UK. Recognising the importance of both thermal performance and great looks, the company uses SWISSPACER ULTIMATE 32mm warm edge spacer bars in its IGUs.
A well-known figure in the glass and glazing industry has scooped arguably the most prestigious business awards in the country. Andrew Scott, Managing Director of the Ascot Group, which includes Purplex Marketing and Insight Data – recently won at the Institute of Directors (IoD) South West Awards. Up against the region’s leading directors and innovators Andrew won the ‘Corporate Social Responsibility’ Award and was nominated ‘Director of the Year’, ahead of hundreds of entrants. The Awards celebrate the UK’s most successful and pioneering directors and IoD Director General Stephen Martin attended the Awards to meet the winners. He said: “The UK faces many challenges ahead and I’m delighted we’ve got such a strong group of Directors leading the way. Congratulations to all of the winners, as they have demonstrated market leading businesses.” Companies from sectors as diverse as tax, product design, defence and recycling were competing across the five categories on the night. Judges said that Andrew won the corporate social responsibility award due to his standout commitment to developing his staff and longstanding work to support local communities.
Winner of the Corporate Responsibility Award Andrew Scott from the Ascot Group receiving his award from IOD Director General Stephen Martin.
He comments: “Yes, business is about revenue and profits, but a sustainable business is also about re-investing in your people and the community you serve. This is now part of our culture and central to our future growth plans. We set out to be a world-class company and our continued growth reflects this.” Andrew started his career in the glazing industry in 1987, working with fabricators, installers and glass companies, and later went on to build a number of high profile companies including Cambrian Windows, which grew from £1m to £12 annual turnover in 48 months. He trained at Cranfield Business School specialising in marketing, business growth and later corporate finance. READER ENQUIRY NO: 0817/0060
PROFILE 22’S OPTIMA IS FAST BECOMING THE COMMERCIAL SYSTEM OF CHOICE Profile 22’s Optima profile suite may only have been launched last year, but all the signs are that it’s fast becoming the commercial system of choice for specifiers. Gerald Allen, Profile 22’s Marketing Manager, said: “Optima is a system designed for the 21st century and beyond, which makes it very appealing in the first place. But the expertise and knowledge of our specification team takes that benefit to the next level. It’s something that gives Profile 22 fabricators a real competitive edge when tendering for commercial contracts.”
Profile 22 prides itself in helping specifiers to make the right choice of products for the specific application and project. Its inhouse and field specification teams work collaboratively with local authorities, housing associations, procurement consortia, house builders and contractors to assist with all aspects of project planning, design, product and supplier selection.
The award-winning Optima system offers two main systems in chamfered and sculptured variants, complemented with a heritage style flush casement system and a unique flush tilt and turn system designed to compete with aluminium, all of which have a familiar Profile 22 appearance for clear visual differentiation. The systems offer impressive technical innovations such as increased thermal chambers, deep drainage channels, a central eurogroove position, thickened walls around screw locations and a secure bead system. A wealth of glazing options, a wide range of ancillaries and an impressive colour selection add to the appeal.
Examples of the services offered include advice on specifications and current Building Regulations, surveying and structural calculations, section drawings of the Optima system for tender documents, forward planning and budgeting advice, supplying sample windows for planning approval and National Building Specification and BIM support.
But when it comes to commercial contracts, the quality of the profile is only the start of the story.
Tel: 01952 290910 - www.profile22.co.uk
www.glassnews.co.uk | August 2017
LAG Sales and Estimating Manager, Dylan Henderson confirms they use ULTIMATE because of its clean lines, minimalistic
Gerald concludes: “The expertise and proactiveness of our specification team makes choosing Profile 22 and Optima easy.” So if you are a fabricator working in the commercial market and wanting to secure more contracts, then Optima from Profile 22 could be the perfect answer.
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look, unmatched colour range and longlasting energy efficiency. Dylan explains: “In the UK’s changeable climate, it makes sense to maximise thermal performance. We supply the highest energy rated products so SWISSPACER is the obvious choice. Their state of the art composite material dramatically reduces heat loss and condensation issues, and offers long lasting performance. It also looks modern and sophisticated, and makes the internal face warmer to touch.” LAG also appreciates SWISSPACER’s marketleading choice of 19 widths, which means they can specify exactly what they need for each job. “We usually order the 32mm in black,” continues Dylan, “as it is perfect for our specialist door systems and hidden framework. It looks great and the production line loves it, as it saves time (and money) previously spent joining narrower bars. ULTIMATE should be branded the ‘designer’ spacer bar!” To learn more about London Architectural Glass visit www.lag.glass. For more on SWISSPACER’s leading range of warm edge spacer bars call its new HQ on 01908 335190, visit www.swisspacer.com or follow @Ultimate_Spacer.
SWISSPACER ULTIMATE 32mm bar within a LAG installation
READER ENQUIRY NO: 0817/0062
A PROVEN SEAMLESS TRANSITION WITH PROFILE 22 AND OPTIMA Changing system supplier can be a daunting challenge and industry statistics showing that less than 6% of fabricators change each year suggests the risks of delays and disruption stop many businesses from even considering it. But Lawson Price, Technical Manager at Profile 22, says changing needn’t be difficult – and he has the figures to prove it. “When we launched Optima last year, we successfully undertook a complete changeover of nearly 100 Profile 22 fabricators to Optima in just nine months. We’ve also brought on-board a significant number of new fabricators so far this year too.” Lawson says the key to Profile 22’s ability to undertake a seamless changeover is thanks to a meticulously planned changeover system that minimises disruption and means a fabricator can finish one system on the Friday and start again on Monday morning with Optima. Before the Profile 22 changeover team goes to the fabricator’s site to complete the changeover, all tooling is delivered to its Telford factory, before being trial fitted and checked by a dedicated field technician. Similarly, all set up materials are ordered and factory tested 10 days prior to setup.
Preparations at the fabricator’s premises include training for staff, putting everything in place and checking it before undertaking the changeover and running test profiles. Once this has happened successfully, ‘live’ orders are put through the fabricator’s systems. The Profile 22 team will also place orders with the customer’s production team to make sure everything works in a real world environment. In short, the Profile 22 team takes full responsibility for the changeover and support the fabricator before, during and after the physical changeover. Lawson comments: “Our procedures are tried and tested and 100 changeovers in nine months is evidence of how well they work.” The impressiveness of Optima’s changeover process is only matched by the system itself. Available in sculptured and chamfered versions and with unrivalled versatility thanks to its range of ancillaries and add-ons, it holds the British Standard Kitemark and has Secured by Design approval. And as further evidence of the quality of the new system, it won the New Product of the Year category at the 2016 G Awards. In conclusion, Optima is one of the most exciting systems on the market today and in its thorough planning and processes the Profile 22 team has removed the risks involved in changing systems. The case for switching system has rarely looked stronger! Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0817/0063
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MORE CUSTOMERS…
OR GOOD CUSTOMERS?
Sales and marketing can be a numbers game. The more leads you have, the more you’re likely to convert to customers. But could a focus on collecting lots of leads have a detrimental effect on your business? Sue Davenport, Liniar’s Marketing Director, discusses why quality is usually better than quantity. Whatever your business type, we all need customers. When you‘re first starting out, your goal is most likely to find anyone who wants to buy what you sell, as you can’t afford to be too fussy. But as your company grows, the quality of your customer base can often make or break your success – so how can you make sure you’re attracting the right type of customer? And more crucially, should you think about ‘firing’ customers who aren’t adding value to your business?
WHAT’S ‘THE RIGHT TYPE’ OF CUSTOMER? The first step is to define what your ideal customer might look like. This will be different for every company, but there are probably some common areas to think about:
FINANCIAL STATUS Is this person or company a good credit risk? If not, but you still want to trade with them, can you agree payment up front? If an existing customer starts to fall behind on payments, this could be a warning sign to look at your financial exposure, in case the worst should happen.
CORE VALUES This can be contentious, and matters less in a larger company – but it’s important to share similar values to the people you do business with. Having customers aligned to your own vision who can help to share and spread the word can be worth their weight in gold.
COMPANY SIZE Too small and they may struggle to pay your bills on time. Start-ups are always risky, but worth investing in for the right customer, as you may be able to help them to grow alongside you. Too big, and they can become too dominant, taking up too much time to service, both for you and your team.
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APPRECIATION Do all of your customers appreciate what you do and see the value in it? If they see you as a commodity and have a wide choice of other options, they’re unlikely to appreciate your product or service and will be less loyal. Find customers who see the value in your offering and consider it unique.
CONFIDENCE If your customer is confident enough in their own business to introduce you to other business opportunities, or help promote you by giving you a testimonial or a case study, they can add real value. Help them to see the bigger picture, rather than worrying about potential competition.
HASSLE FACTOR
"Honesty is key. If you feel you’re not a good fit for each other, let them know. Listen to their side of the story – maybe they are willing to accept a different product or service."
Some customers are more ‘needy’ than others. How much of your or your team’s time is taken up by having to deal with their queries and generally servicing their account? Compare this to a customer who happily places regular orders with minimal fuss – which would you rather deal with?
be done to salvage the relationship. Perhaps you could increase their prices to increase margin, or to cover the additional time and effort it takes to service their account? Maybe it’s a personality clash – is there someone else who could deal with the account?
CUSTOMER ANALYSIS Once you’ve defined what a perfect customer is for your business, take a look at your existing customer base. If you can, rank them in order, from good to bad, and take a look at the bottom 20%.
ANY SURPRISES THERE?
Honesty is key. If you feel you’re not a good fit for each other, let them know. Listen to their side of the story – maybe they are willing to accept a different product or service. If you do decide to move on, you could help smooth the process by referring them to a competitor who may be better placed to service their needs. Give them plenty of notice and keep things positive.
Now, compare the margin you make from each customer, if you’re able to analyse your sales to that level of detail. Highlight the lowest margin customers – and if they correlate with the ‘worst’ according to your first list, it might be time to do something about it.
Explain what the separation process and next steps will consist of, and manage their expectations throughout – they may even recommend you to others in the future!
PARTING WAYS
Once you’ve gone through the process of defining the ideal customer, it makes sense to ensure all of your future marketing material is tailored towards them.
Before parting company with any customer, it’s worth exploring whether anything could
GET MORE OF THE RIGHT CUSTOMERS
You could even go so far as to specify the type of customer you’d like to meet – for example, "We’re looking for forward-thinking installers looking to grow their business" – to send a clear message. Whenever someone makes it onto your horizon as a potential prospect, put checks in place before you invest time and money in sending out a sales rep to see them. If the relevant people in your organisation are aware of the initial ‘back office’ detective work as part of your sales process, it will help ensure their efforts are spent with the right people and stop them chasing after customers who aren’t a good fit.
A FINE BALANCE So, in an ideal world you’d be working with customers who pay their bills on time, are on the same wavelength when it comes to business philosophy, and who aren’t too small to survive or too big to dominate you. They’d also appreciate what you do for them, have confidence in themselves and don’t give you any unnecessary hassle. That would be perfect, but we all know that we don’t live in an ideal world, unfortunately. But if you can manage your customer base to represent something close to those guidelines then it should make for a happy trading relationship.
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August 2017 | www.glassnews.co.uk
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SYNSEAL PARTNERS WITH MILA ON SECURITY AND PERFORMANCE TESTING Synseal Group is the latest customer to partner with Mila on security and performance testing and to benefit from the hardware specialist’s advice and expertise.
National Plastics has announced it is supplying Namgrass artificial grass throughout its nationwide trade counter network. Geoff Foster, the company’s Managing Director, commented: "We respond to market demand and artificial grass is one of the biggest growth areas at the moment – excuse the pun. Namgrass is one of the biggest names in the industry and we’re delighted to be offering their products."
Mila has helped Synseal achieve PAS24: 2016 security and BS6375 weathertightness and performance accreditations on its new range of WarmCore casement windows, and PAS24: 2016 on the tilt and turn windows in its SynerJy, Shield and Legend systems. Mila has been supplying the majority of Synseal’s hardware requirements for more than 10 years and during that time its technical team has advised on the optimum hardware choices to keep pace with the changing demands of the tests. For the WarmCore casement windows, for example, Mila supplies its own brand ProLinea twin cam espag, NightSecure keep, ProLinea espag handle and Mila casement hinge protectors. For Synseal’s PVC-U tilt and turn windows, Mila supplies Siegenia AF security hardware in combination with its ProLinea TBT handle. What is particularly significant for Synseal is that
PHOENIX DOORS: ‘FIT NOW STOCK NAMGRASS SHOW WAS THE BEST ARTIFICIAL GRASS SHOW IN 20 YEARS’
NATIONAL PLASTICS STORES
Mila conducts indicative testing for customers at its own Daventry test centre before any of the windows are sent for official testing to ensure that they stand a very good chance of passing the test first time and minimising the costs involved. Over and above that, members of Mila’s experienced technical team check all of the test samples before official testing and even attend on the day to check that every detail is correct - from the packing of the sample to the positioning in the test rig.
It’s not surprising that artificial grass has taken off. It gives a perfectlooking lawn every day of the year and needs no maintenance. It looks and feel just like real grass, but children can play on it without creating bald patches or areas of mud. It’s easy-to-keep clean too, so is even suitable for homeowners with pets. And it’s the perfect solution for hayfever sufferers too. All Namgrass products are designed and manufactured in-house by the company for complete control of the whole process. The product itself is the result of over
30 years of innovation to ensure it offers the most natural look and feel of real grass.
Alongside the artificial grass range, National Plastics will also be stocking a complete range of grass underlay, tape and glue, meaning it provides everything you need for an artificial grass installation project. National Plastics is renowned for being a one-stop shop when it comes to building plastics. The artificial grass will be part of a portfolio that also includes bathroom panels, guttering products, fascias and soffits, cladding, drainage products, roofing products, PVC-u windows, doors and conservatories, composite doors, garden products, accessories and wall panels. All products are sold with the promise of National Plastics’ competitive pricing and by knowledgeable and experienced staff. It’s a winning combination that works for the go-to trade counter network! Tel: 0800 011 3503 www.nationalplastics.co.uk
Mark Frain, Synseal Group’s Hardware Category Manager, commented: "Mila’s input into our testing is really valuable because it means we get maximum return on our investment, with the right product choices and the right testing set ups every time. The team really does have expert knowledge on things like the more stringent requirements of PAS24: 2016 vs 2012 and has helped to ensure that all of these windows have now passed the test and satisfy the all important requirements of Approved Document Q."
The 2017 FIT Show was the ‘best show in 20 years’ according to Phoenix Doors, which unveiled a number of new composite door developments on a shared stand C58 with its parent company MASCO UK Window Group. Winning the Best Stand Design Over 80m² at the FIT Show Awards was the ‘icing on the cake’ that topped an incredibly successful show for the Cambridgeshirebased PVC door panel and GRP composite door manufacturer. Speaking after a hectic three days that saw their stand ‘inundated’ with visitors, Phoenix Doors’ Sales Director Haydon Statham enthused: “Wednesday was a particularly busy day on the stand. The group’s product displays together with our Meridian Door and new County Collection door designs were inundated all day.” He continued: “In my opinion, it was the best show for customer visitors I have seen in 20 years - just like the 1980s heyday! Plus winning the Best Stand Design award was the icing on the cake – it
was like becoming a father all over again!” At the FIT Show, Phoenix Doors revealed its expanded County Collection composite door and Meridian 70mm double-rebated composite door ranges and how they can offer yet more customer choice, including bespoke colours. Fresh contemporary glazing designs and a new multi-point entry lock also attracted much interest from fabricators and installers. Haydon added: “As a complete door solution company for the retail replacement market, our broader product portfolio helps to ‘open doors’ for our customers to gain more business. The FIT Show was a tremendous success for us and generated many new sales leads, including a number for the bespoke coloured doors we can offer thanks to our much larger production facility in Huntingdon.” For more information, please call Phoenix Doors on 01487 740469, email info@ phoenixdoorpanels.co.uk or visit the website at www. phoenixdoorpanels.co.uk.
Tel: 01327 312400 www.mila.co.uk READER ENQUIRY NO: 0817/0065
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£5K TO FLOOD PROOF A HOUSE?
BARGAIN! Demonstration of flood barrier mechanism
Glass News’ Editor, Chris Champion, attended a jointly sponsored day by The Glazerite UK Group and Flood Angel to view the progress in providing flood proof products and the testing they require. Sounds like a pretty dry subject but it was anything but a dry day! We are all well aware of the floods that have occurred in the UK in the past few years and have seen the damage caused, and the inordinately long time it seems to take to restore a home to a habitable condition. What we may not be aware of is that there are Composite and UPVC style Doors as well as French Doors and windows on the market that, when used alongside a few other key flood defence products, can make a property more flood resistant. “Careful how you say that” says Frank Kelly, CEO of Flood Angel, “doors and windows may prevent water entering a house but often the first point of entry can be through the floor, so an underfloor pump system is a crucial consideration” This was a fascinating visit and very informative as Frank Kelly and his team are passionate about the need to provide flood defence and equally passionate about the money that is being wasted by the government and the Environment Agency. Frank’s background is as an engineer and has been involved in the construction industry with large national and international projects. It soon becomes clear that this Droitwich based company has won international acclaim with contracts for the likes of New York! “ Flood defence in this country is very inconsistent ” said Frank, “and when funding is allocated the money is not always as wisely spent as it could be. There is little transparency and I, for one, am not afraid to take authorities to task to ensure flood victims get the support they deserve. The floods in
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triggered by water pressure that raises the Barrier. It can also be used on a smaller scale to protect homes. Ingenious! The use of water pressure is also used in the air bricks and when the water recedes the air brick opens and, in the case of flood barriers, they also lower.
Test House with flood barriers and flood area for testing
Part of the extensive training facilities for installers where each booth can be individually flooded
Cumbria have resulted in the Government giving each household a £5K grant to fund flood mitigation measures – a figure we gave to the Government as to how much a house needs on average to provide protection. It’s concerning that the grant allocation process seemed unnecessarily laborious for flood victims who had already suffered enough.” We have a system that for an average of £5k will holistically protect an entire property – floors using underfloor pumps, apertures using flood doors and windows, non-return valves protect sewage systems and self-closing airbricks stop water entering flood voids. We even have doors with escape hatches as we found that houses with our protection meant that the homeowners were sitting inside, perfectly dry, and when the rescue came the fire brigade had to open the doors to let them out. Result: the house was flooded! This is all because of safety rules about helping people escape through windows which is deemed a health and safety issue.”
The company has a variety of flood defences, some of which involve manual placement, but the secret to many of the products are protected by patents. Frank Kelly: “We spend a vast amount of money on patents as we are at the cutting edge of design. Many people think that the tests to prevent water ingress to doors through heavy rain means they are flood proof. Not so! Door frames need drainage holes to remove excess water and these holes, in a flood, will simply let the water in. A very simple water pressure non return valve for drainage holes can help this problem; although the door seals will not be flood proof they will withstand heavy rain. There is a big difference between a door that will withstand a hose being sprayed at it and one that will withstand the pressure of water from a flood. We have designed and manufactured our own seals which you can see for yourself when you are inside our demonstration house, with a flood outside.” As a result of working with Flood Angel, The Glazerite UK Group is now able to provide installers with a high specification flood door package as launched by the fabricator at the FIT Show. All Glazerite installers who complete the Flood Angel Approved Installers course will have access to a wide range of flood doors including UPVC, monocoque composite, and French doors.
Products get full warranties, CE marking and Kitemark certification in their packs
Flood Angel also has what is called the Self Activating Flood Barrier. In many community schemes, many £millions have been spent on flood defences that have to be erected when a flood is imminent. The erecting of these then costs £millions . With the passive Self Activating Flood Barrier, the system is
More than a dozen companies have recently enrolled to complete the essential Flood Angel training program in order to gain the specialist knowledge and expertise required to become a Flood Angel Approved Installer. The two day course helps participants to build good quality surveying skills and learn installation methods required to fit Kitemark certified products, as well as providing a general overview of flood mitigation products. Despite many of these installers already supplying alternative flood door brands to their customers, they are still required
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Frank stands on a Self-Activating Flood Barrier as the water pressure raises it into position
Flood tank test
Dry inside!
Flood Angel CEO Frank Kelly
Patented seals developed by Flood Angel
“Any flood door is only as good as the quality of fitting and every applicant to the retail network must undergo intensive training by the manufacturer to ensure installation standards are as high as the specification demands.” to complete the Flood Angel programme to ensure any installation of Flood Angel products is carried out to the exacting standards expected, as Flood Angel CEO Frank Kelly explains:
approved testing facility and have been tested to meet strict Kitemark standards or equivalent. The composite door, the first of its kind in the UK, is based on a Palladio monocoque slab, Halo frame, patented seals and Maco hardware with a key feature being full compliance with PAS 1188 –1:2014, as are the other doors in the range. The certification guarantees that the doors are able withstand water levels up to 600mm deep, all made possible thanks to a group of unique components including highly specialised locking mechanisms and gaskets. Seals are glued at the mitre to prevent water ingress
“Any flood door is only as good as the quality of fitting and every applicant to the retail network must undergo intensive training by the manufacturer to ensure installation standards are as high as the specification demands.” This comprehensive training programme takes place at a training centre based in Droitwich, Worcestershire. Alongside this is a specialist testing facility which is equipped with a replica house placed inside a dedicated test tank and is the first ever privately owned BSI approved research and development testing facility in the UK. The test tank features a Self-Activating Flood Barrier (SAFB), a product development test rig and the Flood House. This Flood House allows visitors to experience flood conditions from inside the house, which is protected with flood defender doors, anti-flood airbricks, a
www.glassnews.co.uk | August 2017
Jason Thompson, Director of The Glazerite UK Group says more and more homeowners are concerned about the risk of flooding: “They recognise the need to protect their homes but they also want the reassurance of a high-specification defence system, and nowhere more so than the doors.
Frank Kelly added: “Our doors, like all Flood Angel products, are made to the highest specification to tackle the serious challenges caused by flooding. Working with such a respected company as Glazerite, as well as a network of fully trained and monitored installation companies, we can be sure those standards are matched all the way from the factory to the finished product in every customer’s home.” Between the leading trade fabricator and flood defence experts, installers have a wealth of experience and advice to fall back on in this demanding market. With the offer of great marketing support to ensure effective communication with customers the Glazerite flood door route is certainly one worth exploring, especially for those installers that find themselves in new territory with this type of product. The Glazerite UK Group is VEKA’s largest trade fabricator in the UK and a longstanding Network VEKA (now Independent Network) member. It offers a fully nationwide service based on manufacturing units in Northamptonshire, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England.
Simple but effective. A non-return valve for door frame drainage holes
non-return valve and sump and pump system. The facility is designed to test a range of products up to a depth of one metre and also has ‘wave simulation’ capability creating water speeds in excess of 1.5m/s. All Flood Angel manufactured products are put through rigorous testing at the BSI
“Flood Angel has a reputation second to none for all kinds of flood mitigation systems, including its range of Flood Defender doors. Now, we are inviting installer partners to become part of a network of exclusive dealerships to market the door all around the UK and tap into this lucrative market.”
Special strengthening on door corners to withstand high water pressure
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DECEUNINCK & VBH WELCOME CUSTOMERS TO THEIR 2017 GOLF DAY AT BOWOOD, WILTSHIRE Reporting from Deceuninck and VBH’s Golf Day at Bowood, Glass News’ Editor, Chris Champion, was one of those fortunate to experience a great golf course and spectacular hospitality at one of our industry’s great events. Between them, Capability Brown, the renowned landscaper from the 1760s and Dave Thomas, the modern day golf course architect, have conjured up a spectacular golf course at Bowood Hotel, Spa and Golf Resort in the leafy countryside of Wiltshire. While the Lansdowne family has resided at Bowood for some 250 years, our visit courtesy of Deceuninck, was somewhat shorter but as equally splendid as anything a visitor to Bowood has experienced over the past 3 centuries. Much thanks is owed to Deceuninck’s Rob McGlennon who has carried on the Deceuninck Golf Day tradition when he would much prefer to be navigating his yacht around the South Coast of England with G & T in hand! With VBH’s Peter Rowlands there to assist, encourage him and co-sponsor the event, thankfully the Golf Day has made the cut!
Technology! Smile for the drone...
by creating something that interests and excites all tastes and ages. Adding an amazing adventure playground, championship golf course and boutique hotel in the magnificence of this two thousand acre oasis of spectacular countryside has been accomplished with – searching for a word – how about ‘aplomb’? I should be the first to acknowledge this having seemingly visited most of this acreage in an unspectacular round of golf!
Lord Lansdowne’s vision, over the past forty years, has been to harness Bowood’s natural assets whilst preserving its unique heritage
“Altogether a fabulous day with Deceuninck and VBH’s generous hospitality being enjoyed by all. With rumours that the 2018 event may return to Bowood a decision may need to be made as to whether to opt for the golf or a relaxing Spa day!”
A beautiful course in glorious Wiltshire countryside
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Those who did better included Mike Stevens, Patio South West’s MD, who thumped his ball such a distance for the longest drive that there was thought that he was trying to revisit Woburn, the scene of the last two Deceuninck/VBH Golf Days. Steady, that’s about 60 miles away as the crow flies! To the victors the spoils. Team winners MB Frames and invidual winner, Peter Chemaly with Deceuninck’s Rob McGlennon
With some good scores, not the only birdie seen on the course
It was a bit of a West Country takeover bid for prizes this year with the MB Frames team consisting of Paul Young, Peter Chemaly,
A difficult lie or perhaps we’d rather not know
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Gathered for the briefing ahead of a shotgun start
The awards were presented by VBH’s Peter Rowland, Rob McGlennon and Didier Leclercq, Deceuninck
Success! Russ Crocker, Mark Castle and Lew Harvey, Deceuninck Team
Longest drive winner, Patio South West’s Mike Stevens with Mike Roe, DOORCO and Stuart Prior, Patio South West
You can see it going in the hole!
There was some concerns as to the whereabouts of the golfers
Darren Gregory and Nigel Martin taking the team prize and Peter Chemaly claiming the individual honours. Andrew Cullington from Ledan Windows was nearest the pin at 6’9”.
Tiger country and not the place to be
An innovation this year, and something well beyond this technophobe’s understanding, was an electronic scoring system that allowed a leader board to be stablished as we played. Regrettably it also showed only too clearly who was doing badly. Towards the end of the round the team scores couldn’t be seen so that the surprise was kept for the prize giving ceremony. Great excitement as more technology was shown off with a drone photographing the gathered players as they received their instructions before the shotgun start and everyone was warned that it could be spying on players as the round was played! Altogether a fabulous day with Deceuninck and VBH’s generous hospitality being enjoyed by all. With rumours that the 2018 event may return to Bowood a decision may need to be made as to whether to opt for the golf or a relaxing Spa day….massage, drinks, luxury – perhaps a decision for another day! A final thank you to Deceuninck’s Carol Hearn and Gaby Nash who helped Rob McGlennon and Peter Rowland put on another spectacular event. Have a look at www. heritagewindowcollection.co.uk/gallery/ for more pictures of the event.
Deceuninck's Carol Hearn and Gaby Nash
www.glassnews.co.uk | August 2017
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CHARITY NEWS
WINDOWS
EPWIN’S CLARE O’HARA GEARING UP FOR PADDLE2PEDAL CHARITY CHALLENGE
IS PROFILE 22’S OPTIMA THE MOST CONSIDERED SYSTEM ON THE MARKET?
On 20 August 2017 Clare O’ Hara, Divisional Managing Director of Epwin, and 11 other ladies from the fenestration industry will start the Paddle2Pedal Challenge to try to raise over £50,000 for Hope House Children’s Hospice. The first ever GM Fundraising allfemale event is sponsored by the Epwin Group and will see the team canoe 100 miles of the River Wye, abseil the rock face at Symonds Yat, then cycle 120 miles to Oswestry. Clare comments: “I have followed the previous challenges run by GM Fundraising with interest, and thought it would be a great idea for the girls to get involved. It’s great to have the support of Epwin Group too and we’re delighted they’re backing us all the way.” In total, the ladies will cover 220 miles of roads and rivers and face some tough challenges along the way. Clare says: “Training for P2P has been incredibly gruelling and we’ve all been giving up evenings and weekends to put the hours in. But we’re doing it for the children and their families who are supported by Hope House Hospice and this is what keeps us going when the going gets tough. We will be meeting children and families from Hope House Children’s Hospice when we reach the end of the challenge at Oswestry and I know it will be a very moving and humbling experience for everyone involved.”
EMPLAS BOSS TO PUT HIS ‘BEST FOOT FORWARD’ FOR CANCER SUPPORT CHARITY Emplas, Managing Director, Ryan Johnson is taking on the Great North Run for cancer support charity, Macmillan.
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Even the quickest of glances at Optima’s credentials backs up what Gerald says. Optima isn’t just one system, it’s three: a sculptured system, a chamfered system and a flush casement system. This means that a single system opens up a world of project opportunities. The versatility is enhanced in the ancillaries available. The range is the widest on
The largest half marathon in the world, the Great North run, covers a tough 13.1 miles from Newcastle to South Shields.
Ryan said: “My Nan, Jean, was loved by everyone who knew her and she’s missed by all of her family and friends. Saying goodbye was very difficult for everyone.
To donate to Ryan’s justgiving page please visit https://www.justgiving.com/fundraising/ ryan-johnson12 or go direct to justgiving and search for Ryan Johnson.
Optima has a six-chambered outerframe and a five-chambered sash, which can also be used with RCM thermal inserts to increase the number of insulating chambers. Revolutionary additional centre seals to the outerframe give outstanding insulation and weather protection. Combined with intelligent glazing innovations it means that Optima double glazed units are capable of achieving a U-value of 1.2 W/m2K. And with triple glazing filled with Argon gas, U-values as low as 0.8 W/m2K can be achieved. Optima combines a host of features to maximise security and strength. A central Eurogroove gives the sashes greater rigidity. The secure bead system passes security tests without glazing clips and is ready for proposed enhancements to PAS24.
But perhaps the best indication of Optima’s quality is that it’s a Profile 22 system. And like all Epwin Group companies Profile 22 is committed to only bringing to market the products that will enhance the lifestyle of consumers and the businesses of its fabricators and installers. And when you look at Optima you can see that commitment in action.
“We were able to draw some comfort from the exceptional care that she received during Jean’s final days from the Cynthia Spencer Hospice, Age UK and the Macmillan nurses, who cared for her, allowing Jean to pass away in comfort and with dignity in her own home. “This wouldn’t have been possible without the support of Macmillan, which is why I’m doing the run and asking anyone who can, to donate to my justgiving page. It doesn’t matter how much or how little. Every penny counts.”
the market and includes cills, baypoles, accessories and packers. The system also fully integrates with other products from the Epwin Group stable such as the commercial Flush Tilt -Turn window which is especially suited to medium to high rise buildings to provide a complete and coherent solution.
Installation has been considered too. For example, the Optima system incorporates a deeper drainage channel and features strategic local wall thickening for better screw and hardware retention. The dedicated floating mullion on the French doors and windows is self-holding on the first fix, so it can be easily clipped in, making the installation a fast and simple process.
Ryan is running for Macmillan in memory of his late Nan, Jean Handy, who received support and palliative care from Macmillan nurses and the Cynthia Spencer Hospice in Kettering.
Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0817/0072
PLEASE DONATE TO THIS WORTHY CAUSE AND THESE AMAZING LADIES!
PADDLE 2PEDAL PROUD SPONSORS
GIRLS ONLY
www.justgiving.com/fundraising/gmfp2p
You can show your support for Clare and help her raise money for a truly worthy cause by sponsoring her at https://www.justgiving. com/fundraising/oharap2p
READER ENQUIRY NO: 0817/0070
Profile 22 launched its Optima system last year and it has been incredibly wellreceived: record numbers of fabricators have come on board since the launch and it won New Product of the Year at the 2016 G Awards. For Gerald Allen, Marketing Manager at Profile 22, the reason Optima has been so successful is simple: “When we designed Optima we went right back to the drawing board and looked at what fabricators, installers, architects, specifiers and consumers needed from a 21st century window system. The result is the most considered window system on the market.”
READER ENQUIRY NO: 0817/0071
22nd - 26th August 2017
Canoeing from Glasbury to Chepstow (100 miles) August Abseil 2017 | www.glassnews.co.uk Cycling from Chepstow to Hope House (120 miles)
Connaught have been fabricating the Ultraframe system for over 15 years. That’s why we’re:
YOUR PROFESSIONAL CONSERVATORY ROOF SPECIALISTS... We can offer technical support, training and a full marketing package to help increase and develop your sales and more importantly increase your profits. Nobody knows the Ultraframe system better than us and we can offer a full back-up service to help you: • Bespoke Software available to our trade customers • Structural report for every roof • 2 Hour quotation turnaround • Professional support and advice from our expertly trained fabricators • On site assistance • Free delivery to site • Training for your installers • 7 Day turnaround
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The Ultraframe Experts
www.glassnews.co.uk | August 2017
Fax: 01709 525262 Unit 3, Lloyd Street. Parkgate. Rotherham. S62 6JG www.connaughtroofs.com
39
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
IN-HOUSE LUMI INSTALLATION FOR DUBLIN’S HARVEST ENERGY The highly-acclaimed frameless Lumi system from Apeer has recently been used in a large scale renovation project for the Director of Dublin-based Harvest Energy. Jason Peters, Director at Harvest Energy, had replaced the windows and doors at his property only two years ago but, following the launch of the revolutionary Lumi System at the Grand Designs Show in 2015, decided on a full refurbishment project using all Lumi products. Jason Lucas, Harvest Energy’s Head of Sales, explains: “The renovation included nine windows finished in Anthracite Grey and AnTeak on the interior, as well as a front door with side panel finished in Light Grey. It looks fantastic and is a great example of using the Lumi system for refurbishment projects. A lot of customers we meet initially enquire about traditionally styled windows and doors but change their minds after seeing Lumi. Since we added the system to our product offering, we have completed six Lumi installations and are starting to see customers go full circle opting for a Lumi door to start with and then deciding at a later date to get the windows as well. It really is a superior product. In my 17 years in the trade, I have never seen anything like Lumi; it’s the Rolls Royce of windows.” Unlike PVCU, timber and aluminium alternatives, Lumi is a structurally glazed range of windows and doors that don’t have the profile material on show, and instead has clean sharp lines and edge-to-edge glazing. In true Apeer style, Lumi is set apart from its peers with a ground-breaking design and
technology. Linda Tomb, Marketing Manager at Apeer, says: “We have always strived to stay one step ahead of the curve; Lumi brings all the design benefits of frameless glazing with all the strength, security and internal styling of more traditional windows and doors. There isn’t anything that has been designed for the window market like this before.” “We have been fabricating and installing Apeer doors for seven years now, and believe them to be the highest standard of composite door on the market.” Jason adds. Harvest Energy specialise in windows, doors and construction and has two manufacturing facilities, as well as showrooms located in Skerries and Rathfarnham; the latter opening in February this year, both of which showcase the Lumi range of windows and doors. To contact Harvest Energy call 01 8021800 or visit www.harvestenergy.ie.
SPECTUS VS PROVIDES THE PERFECT COMBINATION OF TRADITIONAL AND CONTEMPORARY Spectus fabricator World Group in Carlisle has completed a stunning window installation in a building restoration in Lockerbie. World Group’s customer needed the 18 replacement windows to maintain the heritage feel of the period building and comply with planning permission requirements. At the same time, the customer was looking to create a contemporary feel to the property. Matthew Spooner, Director of World Group, takes up the story: “The Spectus Vertical Slider gave our customer the type of window he needed, not least because it is very well accepted amongst planners
and they will generally sign off its use without any further questions. Finished in Flat Anthracite Grey both inside and out, it provided the perfect combination of heritage and modern.” Aside from the scale of the project – 18 windows – there was one other factor to take into account. The customer wanted to have completely grey windows but as the standard PVC-U substrate would be white this needed to be addressed to ensure the high attention to detail was met. Matthew comments: “We have over 35 years’ experience and have been manufacturing Spectus Vertical Sliders for many years, so the size of the project was something we were more than able to cope
with. When it came to the issue of the white substrate, we resolved this by using our spray booth to paint it and provide the seamless finish the customer was looking for.” The end result is a stunning building that has heritage looks with a contemporary edge. Matthew concludes: “We are delighted with the project, as is the customer because it gives him everything he asked for in terms of the aesthetics. It’s turned a rundown building into something stunning.” The Spectus Vertical Slider is the market leader in sliding sash replacement. And as this installation shows, it has the required aesthetics to sit comfortably in heritage properties in but can also offer a contemporary twist when required. Combined with excellent thermal efficiency and exceptional security features, it gives modern levels of comfort and peace of mind too. It’s no wonder it’s the first choice of so many. Tel: 0808 178 3370 www.spectus.co.uk
To find out more about Lumi or to contact Apeer, call 033 00415014 or visit www.lumiwindows.com. READER ENQUIRY NO: 0817/0074
READER ENQUIRY NO: 0817/0075
NEW VEKA VERTICAL SLIDER RAISES THE BAR The brand new VEKA Vertical Slider was one of several innovative and exciting window and door systems debuted by VEKA Group at the FIT Show 2017, and it has all the hallmarks to become a modern classic.
contract from season to season. There are no such worries with the VEKA Vertical Slider, which can even achieve the revered A+ Window Energy Rating depending on the glazing fitted.”
Vertical sliders – traditionally known as sash windows – are among today’s most coveted window styles, and not only in the heritage market with which they’re most associated. With its new VEKA Vertical Slider, VEKA Group has embraced traditional design cues to create a window that is suitable for conservation areas and listed buildings, while offering features and performance that would be entirely at home in a luxurious new-build development.
The system couples the industry’s leading fully sculptured PVC-U profile with practical and stylish innovations, including neat sash stop end caps to keep leaves and other debris out of the profile, and optional runthrough sash horns for an authentic period appearance. Clip-in horns are also available, or for a more contemporary look, the VEKA Vertical Slider can be specified without horns.
VEKA Group’s Marketing Director Dawn Stockell explains: “Vertical sliding windows have seen a great renaissance in recent years, due in no small part to their beautiful aesthetics. Original timber-framed units however are known for being draughty and hard to maintain, and can even swell and
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“Our technicians have tackled the shortcomings of timber-framed sash windows head on”, Dawn continues. “A bottom gasket minimises draughts, and a variety of opening options puts paid to the notion that vertical sliders aren’t versatile!” The VEKA Vertical Slider is available fully
mechanically jointed and with the option of a deep bottom rail – also mechanically jointed – and of course, both sashes can be tilted inwards, providing greater ventilation and ease of cleaning. The options don’t end there, with VEKA Group’s full Variations suite of 29 colour and woodgrain finishes available for the VEKA Vertical Slider, and the most popular shades provided X-Stock or within a four-week period. Dawn adds: “We kept fabricators and installers in mind as well as homeowners while developing the VEKA Vertical Slider. Its slim outer frame, for example, allows for flexibility in installation, and it is fully compatible with existing VEKA fixing brackets. 28mm is the standard glazing option, but other thicknesses can easily be accommodated with alternative beading. It’s considerations like these, and our continual investment in systems development that keeps VEKA Group at the industry’s forefront in the UK, Europe and worldwide.
We’re proud to add the VEKA Vertical Slider to our portfolio.” To find out more about the VEKA Vertical Slider, visit www.vekauk.com, call 01282 716 611 or email salesenquiry@veka.com. READER ENQUIRY NO: 0817/0076
August 2017 | www.glassnews.co.uk
0817/0077
A+40
0.7 W/m2K
(triple)
(triple)
0.5 W/m2K
(quad)
EnergyPlus90 A Passive House system with PAS24 and unparalleled acoustics EnergyPlus 90 from Liniar now joins an elite band of window systems able to comply with the exacting Passive House standards. A unique 9-chamber profile designed to meet the triple challenges of thermal efficiency, noise reduction and security.
EnergyPlus90 at a glance... •
Passive House compliant with laminate glazing included.
•
BS6375 parts 1,2 & 3 accredited.
•
Triple glazed window U Values as low as 0.7 W/m²K, quadruple
•
Utilises standard Liniar chamfered and sculptured beads and
glazed as low as 0.5W/m K and a WER as high as A+40.
glazing platforms.
2
•
Acoustic values as high as Rw (C;Ctr) = 42 (-2;-6).
•
9 chamber design.
•
Featuring the patented Liniar bubble gasket and glazing flipper.
•
48mm & 56mm triple glazing options.
•
PAS24:2016 and Secured by Design accredited.
•
Suitable for use with heavy duty hinges and hardware.
•
Sight lines, frame cover and clearances similar to EnergyPlus (looks
•
No steel reinforcement required (up to 1500 transom/mullion).
and operates as a 70mm system).
01332 883900 Untitled-8 1 www.glassnews.co.uk | August 2017
|
www.liniar.co.uk/windows/energyplus90
|
sales@liniar.co.uk 22/05/2017 14:58
41
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
EPWIN WINDOW SYSTEMS’ NEW UNIVERSAL TWOPART CILL DEMONSTRATES HOW A SIMPLE PRODUCT DEVELOPMENT CAN ADD A WEALTH OF VALUE Epwin Window Systems has just announced its latest product development: a universal two-part cill. Gerald Allen, Epwin Window Systems’ Marketing Manager, says: “The universal two-part cill is a simple product evolution but the advantages its brings are extraordinary. We already know from feedback on the launch at the FIT Show what a difference it will make in so many areas.” The universal two-part cill means that door and window cills are installed in a two step process. The receiver is fitted during the construction process and the cill nose is fitted when the project nears completion. The universal two-part cill offers the solution to the perennial problem of the cill nose getting damaged. Gerald comments: “Cill noses are easily damaged and
we know how frustrating installers find it.” The development means that damage to low level cills in construction projects can be avoided. It also solves the problem of damage to cills during refurbishment projects and makes it much easier for installers to rectify any accidental damage to cills inflicted by homeowners post-installation. In short, says Gerald: “Two-part cills are easier to install, easier to protect during the construction process and easier to repair in the future.” The universal two-part cill comes with a choice of noses, all of which are compatible
with Epwin Window Systems’ profile brands, Spectus, Profile 22 and Swish Windows. The cills are also available in all 28 colours in the colour ranges. Epwin Window Systems is renowned for consistent product development. In the release of its new universal two-part cill it’s demonstrating why this approach is so intelligent and how the smallest of changes can sometimes make the biggest of differences. Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 0817/0078
CASTLE BUILDING PRODUCTS LAUNCHES RESIDENCE 7 Castle Building Products has invested in machinery and tooling to make Residence 7 (R7), part of Residence Collection. The Didcot based trade fabricator wanted the best flush sash on the market to offer a high end option to its installer customers. R7 is the unique 75mm system that is flush inside and out. It’s designed to look perfect in traditional homes and sleek in modern homes too. Perhaps uniquely, with its colour range, strength and cool looks, it is a true timber-alternative. Castle Building Products has invested in R7 to extend its range into the growing market for premium quality PVC windows. Castle Building Products Joint MD Mike Richmond says: “R7 is the only fully flushed sash window on offer, and we think it’s the best flush sash window on the market. We’re looking forward to getting out there and talking to our customers
R7 is flush inside and out, designed to look perfect in traditional and modern homes
about it. Residence Collection is giving us great support, and is helping us sell R7 into our existing customers.” R7 is available in a range of modern colours designed to suit any type of home. “We love the colour range,” adds Mike. “There’s something for every home. R7 is very fitter friendly, and the fact that it’s 75mm makes it very easy for us to handle.” Residence Collection Managing Director Martin Dickie says: “R7 is very
versatile. It’s flush outside so it looks like traditional timber windows, but it’s also flush inside, which gives it a cool and sleek look. Fabricators have endless opportunities with R7.” For more about Castle Building Products visit www.cbpoxon.com, or call 01491 826 522. To expand your markets and find out more about Residence Collection visit www.residencecollection. co.uk or call 01452 300 912. READER ENQUIRY NO: 0817/0079
0817/0080
from
9 9 £3
his All t
Ultimate Rose 2 Ultimate Rose the most authentic uPVC sash window on the market. It’s competitively priced, includes nationwide delivery, and offers a wide range of features as standard Mechanical joints Run-through horns 35mm midrail Deep bottom rail
Choice of stock foils Six furniture options A-rated as standard SBD/PAS24 available
Learn more about the Ultimate Rose 2, Call our sales team today on 01234 712 657
T: 01234 712 657 35 Stilebrook Road, Olney, MK46 5EA trade@roseview.co.uk | www.roseview.co.uk |
42
@roseviewwindows
August 2017 | www.glassnews.co.uk
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
SYNSEAL OFFERS PRICE MATCH ON EVOLVE VS
0817/0082
A WINDOW OF PURE PERFECTION
Synseal Group are now offering a price match on like-for-like quotes on their Evolve VS vertical sliding sash window range. The A+ rated Evolve VS windows come with all of the traditional stylings including elegant run-through sash horns, Georgian bars, sculptured profiles and woodgrain finishes. Vertical sliding windows have become hugely popular with installers in recent years and Synseal has seen a large number of Evolve VS installations being shared on social media in recent months as many homeowners opt for this classic style window to replace both timber vertical sliders and casement windows. Andy Jones, Group Sales and Marketing Director, said: “We have some of the best vertical sliders available in the industry, prefabricated in-house and readily available on a seven day turnaround so our fabricators can rely on a consistent supply chain of this popular product alongside their bar length orders. “We have seen some really creative installations with our VS windows including beautiful conversions of heritage properties, benefiting from the modern technology of PVC-U windows but with the look of traditional timber. When combined with runthrough horns and Georgian bars, it means homeowners can have the best of both world with a very classic style that will last much longer than timber and will be a lot easier to maintain.” One example of a heritage conversion is a traditional farmhouse in Nottinghamshire which has undergone a large scale renovation to blend the old with the new. The homeowners faced problems with the original timber windows which needed regular
maintenance and repainting – a huge job to undertake on a house with more than 40 window apertures. Homeowner Cindy, who opted for dual colour vertical sliders with decorative sash horns, said: “For a house like this that would have had vertical sliders originally, it just felt right to put them back, but in a modern way. So we’ve opted for PVC-U windows with a woodgrain finish, meaning from the outside they look exactly as they should look, plus we chose the wood effect finish on the inside too which to the untrained eye just looks like a wooden window – and they’re fantastic. “The previous windows were double glazed but the glazing gap was very narrow so they weren’t really doing that much good. Now the house is always comfortably warm and also quiet, which shows how well insulated the property is since the windows were installed.” The Evolve VS range is available in a range of colours and woodgrains including Cherrywood and Chartwell Green, all available with dual colour white interior, Astragal or Georgian bars, and a variety of hardware choices including white, gold and chrome. You can find out more about Cindy’s farmhouse transformation by visiting youtu. be/farXXB8UcII. To find your nearest Evolve VS stockist or to sign up as a fabricator please call 01623 443200.
THE MECHANICALLY JOINTED VERTICAL SLIDER IT’S THE ATTENTION TO DETAIL THAT MAKES THE DIFFERENCE
T 0800 138 3838 WWW.GENESISCOLLECTION.CO.UK @TheGenesisRange
@TheGenesisRange
READER ENQUIRY NO: 0817/0081
www.glassnews.co.uk | August 2017
43
HERITAGE
The UK’s Leading Glass & Glazing Newspaper
A ONE STOP SHOP
FOR VERTICAL SLIDERS While vertical sliders are undoubtedly a specialist product, Martin Nettleton, Managing Director at Barnsley based Euroglaze, argues that for many installers, there’s actually no need to buy them from a specialist fabricator. He says that the one stop shop approach offered by trade fabricators like Euroglaze suits the requirements of some installers much better. Martin says: “Too many installers steer away from buying vertical sliders because they don’t want the hassle and the overhead of having to select and deal with a different fabricator when they might only get one or two heritage type enquiries in a year. “In effect though, that means they’re needlessly missing out on new business and the chance to differentiate themselves from their competitors, when they could easily be single sourcing all the products they need from just one supplier.” Euroglaze prides itself on offering just about the
most complete range of REHAU products in the UK, manufacturing REHAU Heritage vertical sliders, fully reversible windows, sliding patios and even fire rated windows and doors alongside standard casements.
from Euroglaze. The highly efficient lean manufacturing processes at our Barnsley factory and the attention to detail and craftsmanship of our team mean we make top quality REHAU vertical sliders at a very competitive price.
Martin adds: “Customers certainly don’t have to compromise on quality or expertise when they buy
“We can take on even the most complicated projects and can supply frames up to very large maximum dimensions and in a range of foiled finishes. “Obviously, we’re not aiming to supply those installers who buy thousands of vertical sliders a year, but we are offering an alternative for those who buy heritage windows in amongst a mix of other products and want the simplicity of being able to source everything from one supplier that they know and trust. “Our customers routinely order vertical sliders from us alongside all their other REHAU products and tell us that they can relax knowing that the quality will be good and the whole ordering, delivery and invoicing process will be simple and consistent.” Further details are available at: www.euroglaze.co.uk. READER ENQUIRY NO: 0817/0083
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MAKING THE MOST OF HERITAGE WITH DECEUNINCK When market opportunities arise it sometimes takes a while for the new product, service or sector to gain momentum. Timber replica PVC-U windows targeted at the Heritage sector is gathering pace now, but there are some fabricators and installers that are still holding back. That’s why Deceuninck is pleased to announce it’s over and above support in this sector.
“We launched our comprehensive Heritage Window Collection at the beginning of the year and as we’ve reported recently, demand for the product has exceeded our expectations,” explains Rob McGlennon of Deceuninck. “The reason for this success is in part thanks to the fact we have designed and manufactured a unique and innovative product, but it’s also thanks to the tangible support we have offered customers alongside.
customers. We see this as part of the customer/supplier relationship. Our sales and marketing departments spend time with customers to find out what support they need to achieve their business growth targets and in what ways we can help. We offer a vast resource of experience and expertise that can be used by our network of fabricators and their installer customers. It’s something we intend to build on further too.”
“Our approach is built on relationships – building honest and open relationships with our customers to make sure we’re giving them what they need to succeed. We don’t make the sale and walk away – we offer ongoing support to help customers understand and maximise on the opportunities in the Heritage sector.
Here’s what Natalie Witczak, Senior Business Manager at Connaught Windows and Deceuninck customer has to say: “As a market leading Systems Company we expected Deceuninck to supply us with a certain level of support but they really do go above and beyond. The marketing team has provided us with a number of different brochures which we offer to our customers for sales support, along with profile colour bar sections to support our customers on site. They have also been a great support for those customers with showrooms who want sample windows. We want the right products and great service from our suppliers but Deceuninck genuinely delivers so much more than this which in turn helps us and our customers stand out from the competition.”
“Our dedicated sales team remain active with our existing customers long after they have become
Rob McGlennon concludes: “With more added benefits such as having 26 colourways of profile, ancillaries, cills and trims in stock for our customers to access within their normal delivery times and such a vast array of marketing materials available to our customers and their installer customers to achieve pull through demand for our Heritage Window Collection, on behalf of our fabricators, our customers can rest assured that the lucrative Heritage sector is completely within their grasp.” Contact Carol Hearn on 01249 816969 to find out more. READER ENQUIRY NO: 0817/0084
August 2017 | www.glassnews.co.uk
0817/0085
THE WIDE RANGE
that’s BIG ON
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FOR ALUMINIUM WINDOWS WITH TiLT & Turn, FLUSH and SLim SASH OPTIONS Folding SLIDING DOORS SINGLE and FRENCH DOORS
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CALL FOR YOUR NEAREST STOCKIST
PAS24 3 BS6375 part 1, 2 and 3 3 ACOUSTIC 45dB 3 PART Q 3 www.glassnews.co.uk | August 2017
On 01623 444390
or email warmcorestockist@synseal.com
45
FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Zoe De-Wilde, Sales Manager, Welglaze Glass News talks to Zoe De-Wilde about swimming with sharks, family life and her plans for the Welglaze Sales team.
IT’S ALL ABOUT YOU Where were you born and live, currently... I was born and grew up in Bedford. After meeting my Husband at the age of 20, I moved in with him on the RAF Base in Henlow. We loved country life there so much that we decided to purchase our first home of our own in Henlow before moving to our forever home in nearby Langford.
Your education and the subject or activity in which you excelled I attended Mark Rutherford Community College in Bedford. My strengths were in sport and science, both subjects that I really enjoyed.
Your favourite sports or interests… Working within Sales is a fast paced environment and you always need to be pushing yourself to be on the top of your game. To balance out a busy work life I make sure I always have some down time to relax and I love spending it on family days out with my Husband and Son. I also attend classes for the art of flower arranging - I find it therapeutic.
Your biggest regret in life… I have no regrets… I believe in ‘every cloud has a silver lining’.
Someone or something that inspires you… My beloved Husband’s drive and determination in life is an inspiration to me every day. It might sound like a cliché but it’s the absolute truth.
The temptation you can’t resist… I enjoy socialising and catching up with my friends and cannot resist a few glasses of gin & elderflower - and maybe a couple of cocktails too!
YOUR CAREER When and how you joined this industry… My first job in the industry was working as part of a team that launched a brand new window and bi-fold door company. I spent 7 great years there going from strength to strength and
developing some valuable experience before moving on to find my next challenge.
The job you do in 25 words… Building relationships with new and existing clients, ensuring the team is strong and united. My goal is for the structure and progress of Welglaze to move forward for continued success.
Your greatest achievement… Is without a doubt my 13-year-old 6ft gorgeous IVF baby boy Lewis.
The mistake you’d like to correct… Burning every dinner I’ve ever made for my family and friends. I think I need to go on a cookery program for some help!
The talent you would like to enhance… To stop being a bit of a scaredy-cat. I’ve been abseiling, zip wiring and swimming with sharks. This is certainly something I never dreamed of doing. I want to take more opportunities to do more things that scare me in the future.
AND YOUR FUTURE What you would like to do if you weren’t in the industry…
The ideal would be sitting on a sun lounger in Hawaii sipping cocktails…
A particular ambition… Is to build an outstanding customer service team for Welglaze and to have the client base established. And of course learn to cook!
The way you want to be remembered… I’d like to be remembered as a happy and loud character, overcoming all that is thrown in my path along the way.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 46
August 2017 | www.glassnews.co.uk
0817/0086
www.glassnews.co.uk | August 2017
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0817/0087
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August 2017 | www.glassnews.co.uk
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20/03/2017 10:57
49
GLASS NEWS INTERVIEW: VICTORIAN SLIDERS
The UK’s Leading Glass & Glazing Newspaper
IGU manufacturing
Aerial overview of Victorian Sliders’ Capel Hendre headquarters
VICTORIAN SLIDERS:
A MANFACTURER NOT AN ASSEMBLER A trade press party at Victorian Sliders gives Glass News’ Editor, Chris Champion, a chance to talk to Managing Director, Brendan McCambridge and Sales Director, Mark Richmond, about their business and their vision for the future of sash windows. Better known for their car manuals, here is a quote from a Haynes publication entitled ‘Victorian House Manual’: “Windows, Doors and External Joinery. Without doubt one of the most important architectural features of Victorian and Edwardian homes – yet more money is wasted on fitting the wrong replacement windows and doors than on just about anything else. An appropriate choice means, in effect, paying good money to knock thousands off a property’s value.”
A look at the hundreds of photographs on Mark Richmond’s ‘phone and you would be right in thinking that he has taken this quotation to heart and become a little more than slightly obsessed with the opportunities that exist for the sash window. Mark Richmond: It’s true. I now live sash windows! At the moment the market for the sash window is around 7,000 frames per week and that represents around 3% to 4% of the total window frame market. Looking at that quote from the Haynes manual and then looking at the number of houses that have had replacement casement windows fitted, it’s easy to see how the market for sash windows is vastly understated. Everywhere I go I see houses and buildings that should have sash windows and should be returned to how they looked when they were
Urban sash frame quad welding and corner cleaning cells
built. I can’t stop myself from photographing the evidence and the opportunity it represents.
If that opportunity exists in the UK, why have you recently been exhibiting in both China and the USA? Mark Richmond: It’s tempting to say that we’re looking for world domination! The truth is that markets exist for sash windows in both countries, and many more besides. In the US, 45% of windows are vertical sliders and there is a very real opportunity for us.
Is that producing windows in the UK and shipping them to the USA? Mark Richmond: Initially that is feasible and, believe it or not, economic to do. However, down the line, it would make more sense to manufacture in the States. You have to bear in mind we are talking about a vertical slider, of any size, at £199. Even with transport costs the price is attractive to US buyers.
And China? Mark Richmond: We were absolutely inundated on the stand in China! It was unbelievable. I spent all day, every day, demonstrating the window and how easy it was to clean from the inside. The number of times the sash was operated exceeded the mechanical tests required in the UK! The Chinese spent their time photographing everything which, presumably, means they’ll copy the window!
Back to the UK, if we may. You have enormous premises here in the Welsh hills. What number of frames are you producing per week? Mark Richmond: We are producing around 2,000 frames per week, currently. However we are gearing up to double this as our new Sales team engage with more and more customers nationwide. We have 247,000 sq ft of manufacturing space and the most modern, state of the art factory in the UK, along with the skills, ability, and acreage , to increase that substantially.
It is vast and represents a colossal investment. Is there an advantage to being in South Wales for development grants and European money? Mark Richmond: I’ll let Brendan answer that one! Bespoke colour finish spraying
50
Decorative Astragal bar application
Brendan McCambridge: I have been asked that question so many times and people seem
August 2017 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
GLASS NEWS INTERVIEW: VICTORIAN SLIDERS
Profile bending
Schirmer machining centres
ECOSlide frame assembly
Extrusion Hall
to struggle to believe that we have received no grant monies whatsoever. In fact we are regularly wheeled out by the development board as an example of a growing business, and large employer, and I have pointed out to them that we have had no ‘free money’ from any agency. I think they like to bask in the fact that we are a different type of manufacturer to the norm in fenestration.
Do you mean the fact that you are vertically integrated? Brendan McCambridge: It’s more to do with our being a true manufacturer and not an assembler. The vast majority of so called manufacturers of PVC-U windows are in fact assemblers of simple assembly parts that they have bought in. Victorian Sliders is different, it turns virgin powder into profile and glass sheet into windows and systematically controls every aspect of the product. We even design and manufacture our own hardware. Everything we do is down to our own design and our own extrusion.
Does having complete control over all the processes increase your efficiency, dramatically? Brendan McCambridge: The efficiency and scale of the operation it brings is very important. It’s what allows us to offer any sized window for £199, and those efficiencies allow us to sustain our double digit growth year on year and maintain our great priced product offering to our Customers. That means greater profitability for our customers: it’s easier for the trade to make money. We describe it to our customers as £199 plus piggybank, and that piggybank is your margin and it’s up to you what rate you set it at.
www.glassnews.co.uk | August 2017
You have a large recycling plant, so is that how you keep the profile price low? Brendan McCambridge: Not at all. Our profile is 100% virgin PVC-U. The price is based on efficiency and having the capability to produce a sash every 42 seconds.
Can we talk a bit about your customers? Can I ask you, Mark, about your customer base? Mark Richmond: We have 2,300 accounts out of the 11,000 window installers and with our eyes on 4,500 to 5,000 frames per week within 2 years we have been employing a sales team for our 14 sales areas. Each of those people will have one of our demonstration vehicles so they can show customers the product but also help the customer to sell by utilising the demonstration vehicle to sell to the customer’s customer. Those vehicles are branded as ECOSlide, our retail brand, so our customers can use them as if they are their own.
We have a sophisticated internal sales team which, very soon, will match the external sales team….in effect a ‘buddy system’ with an internal and external person working together. We have used Paul Clifton, a wellknown and respected sales trainer, to ensure that our sales and sales administration is first class. Add to that our easy pricing system and we can give our customers a speedy and efficient service. That’s what it’s all about.
All of this represents a big investment. Is there venture capital involved? Brendan McCambridge: Let’s be clear, there is no venture capital. I spend quite a bit of time managing our cashflow, raising cash in the market place and
dealing with our Customers and Suppliers and working with Scot on the next stages of our product development and expansion plans. It’s certainly a big investment, both in the ongoing building work, high speed accurate machinery and the additions to the sales team and the demo vehicles. We have invested around £10m in the last 24 months and we shall continue to invest as required. We are very ambitious and focussed and can see the sash window market expanding rapidly and it is our aim to dominate this arena.
Do you see future developments in the sash window market? Brendan McCambridge: If you mean product development then the answer is ‘always’. We are constantly testing and improving and developing ways to improve our product for automation and the requirements to exceed current regulations and testing requirements.
Many thanks to both of you. It has certainly been enlightening both in seeing the impressive facility and listening to you both talking about Victorian Sliders. Woodgrain foil finishing
READER ENQUIRY NO: 0817/0088
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ENERGY EFFICIENCY
The UK’s Leading Glass & Glazing Newspaper
WE CAN HAVE OUR CAKE AND EAT IT TOO Style and thermal efficiency – it’s time to have the best of both worlds in aluminium specification, says Synseal Group’s Products and Customer Services Director, Steve Brown. The biggest question we keep asking ourselves at Synseal Group is why are too many people still compromising on thermal efficiency in aluminium specification? No-one has really stood up and questioned aluminium thermal standards in the same way we have for PVC-U in the past decade or so, which means aluminium customers have just accepted that poorer performance is an inevitable trade-off for aluminium aesthetics. This attitude, combined with loopholes in building regulations, has enabled the aluminium market to become complacent when it comes to energy efficiency, despite the huge leaps and bounds that manufacturers like ourselves have made in recent years to offer customers products which can be both aesthetically appealing and energy efficient. We have long been advocates of challenging aluminium standards with our WarmCore range, which was developed specifically to fill the gap in the energy efficient aluminium market. Since we introduced our folding sliding door system a number of aluminium systems houses have followed suit in developing products with better energy efficiency. When we first developed WarmCore back in 2014, the majority of leading market contenders we benchmarked against tested U-values between 1.76 and 1.94 W/m²K when using standard double glazing, meaning some systems available weren’t even meeting Part
WORSE s
L requirements for replacement doors which specify 1.8 W/m²K. Nowadays we and others have proven that U-values as low as 0.8W/ m²K are achievable, yet current building regulations still allow aluminium specification based on an incomparable centre pane U-value. This loop hole potentially stifles innovation as there is no imminent pressure on the aluminium industry to improve. With that in mind, the biggest issue we face is that this Government has shown very little interest in creating incentives to drive the production and specification of energy efficient aluminium products. The Conservative government axed plans to make new homes carbon neutral from 2016, making a mockery of our 2006 pledge to be the first country to make this commitment. On top of this, the Department of Energy
and Climate Change was scrapped last year and thrown in among business, industrial strategy, science and innovation which many see as a downgrading of clean energy as a governmental priority. What makes this so frustrating for us in the industry is that many of us have invested in British engineered, thermally efficient products like WarmCore in response to this legislation, to prepare for the carbon neutral homes of the future. However, if developers don’t have to specify quality, efficient products then many of them won’t – despite the fact that these purpose-designed products can 2 be more cost effective to specify and save m consumers more in the long-term. This Current Building Regulations Part L particularly applies to aluminium products requirements doors which typicallyfor havereplacement a longer life-span than PVC-U.
U1.8 W/
K
U1.8 W/m 2 K
U 1.4
Current Building Regulations Part L requirements for replacement doors
Double glazed
WORSE s
U 1.4
BETTER t
Double glazed
Triple glazed
Traditional aluminium folding sliding doors*
U 1.0 PERFORMANCE
Traditional aluminium folding sliding doors*
PERFORMANCE
Triple glazed
BETTER t
* Data correct at time of publication. Based on nine UK aluminium double glazed folding sliding doors with the following U-Values: 1.94, 1.87, 1.85, 1.84, 1.83, 1.83, 1.81, 1.77, 1.76
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U 1.0
If building regulations remain lenient, we will continue to see new build homes and renovation installations with windows and doors that only just meet minimum standards. With the average life cycle of PVC-U windows being around 20 years and aluminium around 25 – 30 years, this means by 2040 we will still have hundreds of thousands of homes in the UK which are not fit to meet the requirements of the Climate Change Act to reduce carbon emissions by 80% by 2050. With WarmCore we feel we have already developed the products needed to support this change, but ultimately it is legislation that will drive mass market demand. A very large proportion of the market is now onto second generation windows being replaced so it’s important that at this stage we move forwards, not backwards, with better products and more specification of better double and also triple glazing, which still represents too small a percentage of the market. We can now offer homeowners the forwardthinking products they demand which don’t require them to make a choice between visual appearance and thermal performance. If you can have the best of both worlds with a product that has the thermal efficiency of PVC-U and the clean, sleek lines of aluminium, why would you look anywhere else? We’re not asking for any new, onerous regulations to come into force at a time when the market is already quite challenging for all of us along the supply chain. However, we do think it’s time to close up the loopholes in building regulations so we can help fabricators, installers and specifiers to make quality, value-added products their first choice when it comes to meeting homeowners’ needs. READER ENQUIRY NO: 0817/0089
August 2017 | www.glassnews.co.uk
COLOUR
The UK’s Leading Glass & Glazing Newspaper
THE SWISH IMPRESSIONS
0817/0092
f so ar ye ring 10 tu g ac tin uf ra an eb m el K U
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COLOUR RANGE NOW INCLUDES 10 STOCK COLOURS
Homeowner favourite Swish has just announced that 10 of the most popular colours in its Impressions range will now be available from stock. Gerald Allen, Swish’s Brand Manager, said: “Coloured profiles are becoming an increasing popular choice for homeowners. The colours now available from stock covers 88% of our total colour sales and feedback from Swish installers is that it will open up new opportunities for their businesses.” At the same time as making 10 colours available from stock, Swish has also announced that there will be no minimum order quantity on its non-stock colours. Gerald commented: “By removing the minimum order requirement, colour immediately becomes more accessible and appealing to consumers and installers alike.” The 10 stock colours include two foiled options that are proving particularly popular with style conscious consumers: Black Brown and Anthracite Grey. The other colours include Cream (on a cream base), White, Black Brown / White (on a white base), Rosewood (on a brown base), Rosewood / White (on a white base), Light Oak (on a tan base), Light
The science behind warm edge technology Oak / White (on a white base) and Anthracite Grey / White (on a white base). By removing the barriers to colour by introducing stock colours and removing minimum order requirements, Swish is demonstrating its policy of continuous development in response to wider consumer and industry trends. It’s one of the reasons it has earned its place as the go-to brand for so many. Tel: 0808 178 3040 www.swishwindows.co.uk READER ENQUIRY NO: 0817/00090
10 COLOUR OPTIONS IN PATIOMASTER’S PALETTE RANGE NOW AVAILABLE FROM STOCK PatioMaster has just announced that 10 colour options in its Palette colour collection are now available from stock on a 10 day lead time. Carmen Velilla, PatioMaster’s Brand Manager, said: “Colour is very popular at the moment and feedback from our customers told us that having the most popular colours available from stock would help them to capitalise on this. What’s more, on nonstocked colours there is no minimum order quantity, which really does open up the opportunities to sell colour to consumers.” The 10 stock colours include two new foiled options that
Like the atom, warm edge spacer bar is a small component, but it matters. As a crucial building block in an insulated glass unit, you need to be confident your spacer will deliver stable performance for years to come. It pays to sort the facts from the theories. Super Spacer has the following supporting evidence: • Globally proven for over 32 years are proving particularly popular with style conscious consumers: Black Brown on a dark brown substrate and Anthracite Grey on a dark brown substrate. The other colours include Cream (on a cream base), White, Black Brown / White (on a white base), Rosewood (on a brown base), Rosewood / White (on a white base), Light Oak (on a tan base), Light Oak / White (on a white base) and Anthracite Grey / White (on a white base). PatioMaster has also grown its colour offering in other areas, helping to enhance the seamless, high quality finish that today’s customers
www.glassnews.co.uk | August 2017
demand. Its sash meeting profile is now available in the full range of foiled finishes and it has extended its range of colour-matched accessories to include options such as the interlock and bump stop too. Having a portfolio that attracts your target market is vital to the success of your business. By partnering with PatioMaster, not only do you get products that meet market demand you also get the support of one of the UK’s leading manufacturers of patio doors.
• Successfully tested from -15° to 125°C • More than 100 EN1279 Part 2 & Part 3 passes • Market-leading 40 year product warranty • Up to 2x longer life than conventional dual seal units
For the facts about warm edge technology, speak to the experts.
T: 02476 995704 www.edgetechig.co.uk E: ukenquiries@edgetechig.com
Tel: 0808 178 3370 www.patiomaster.co.uk READER ENQUIRY NO: 0817/0091
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DOORS
The UK’s Leading Glass & Glazing Newspaper
DEKKO BRINGS BI-FOLDS TO BANBURY DEMPSEY DYER STRENGTHENS FOR ITV’S LOVE YOUR HOME AND GARDEN DOOR RANGE WITH INVISIFOLD Yorkshire’s Dempsey Dyer has added to its extensive offering with the innovative Invisifold slide and swing door. Renowned for its versatility, the Invisifold system converts a conventional patio or French door into a highly-flexible, sliding and folding solution, allowing homeowners to create large openings to outside spaces. The Invisifold system is quite unique, as every sash can be operated independently to create partial walkways and provide ventilation anywhere along the opening.
Dekko Window Systems, the UK’s fastest growing premium product fabricator, has helped transform one deserving family’s property as part of ITV’s hit show Love Your Home and Garden.
Sales Director. “Suffice to say, it’s good to be involved, and we were only too pleased to donate one of our new Räum products. We hope the owners enjoy them for many years to come.
Screened on Monday evenings to audiences in excess of four million viewers, the longrunning show sees Alan Titchmarsh and a team of experts surprise families in difficult circumstances by completely renovating their home and garden.
“Look out for the new series in late August, when all will be revealed!”
Dekko donated one of its sleek and stylish Räum Aluminium Bi-Fold Doors to a project in Banbury, Oxfordshire, that will feature in an episode screened late August. “The fact that it’s a complete surprise for the family in question is a key part of the show, so that means we can’t give away any more details about the project at this stage,” commented Kurt Greatrex, Dekko
Dekko Windows Systems was founded in 2008 by Gary Torr and Kurt Greatrex, and is the leading fabricator of The Residence Collection, Deceuninck premium uPVC, Infinity and Räum Aluminium Windows and Doors. Delivering nationwide from their base in Ashton-Under-Lyne, Lancashire, Dekko Window Systems was listed in the 2016 edition of the London Stock Exchange’s 1000 Companies to Inspire Britain. READER ENQUIRY NO: 0817/0093
“Whilst we are wellrespected in the industry for our timber expertise, we are incredibly passionate about uPVC too, offering an extensive and diverse range of quality products,” comments Dempsey Dyer MD, Peter Dyer. “The Invisifold is the latest addition to our uPVC range and allows our trade customers to stand out from their competition with a truly innovative door solution.” “We’re celebrating 40-years in business this year, which we firmly believe can be attributed to our unwavering commitment to quality products and a reliable, professional service which we have had since day one.
Constantly strengthening our offering with the likes of Invisifold and helping our customers to win new business is just one of the reasons why many of our customers have worked with us for decades.”
delivers excellent energy efficiency and is available with PAS24 accreditation. With no limit to the number of sashes, the Invisifold is a suitable addition to any property, whilst remaining incredibly easy to install.
The Invisifold is available in a wide range of colours and woodgrain finishes, allowing homeowners to authentically replicate the look of Dempsey Dyer’s famous timber range. A sleek appearance is achieved through concealing the hinges and hardware within the frame rebate, with only the handle and cylinder on display. The slide and swing door can be specified with innovative options from VBH, which allows the sashes to fold closer together for an uncompromised opening.
Dempsey Dyer was founded in 1977 by brothers Tom and Robert Dyer, and is now run by Tom’s son Peter. Dempsey Dyer has expanded to become one of Yorkshire’s foremost providers of timber and uPVC windows and doors. Dempsey Dyer’s signature product is the Beaumont window range of mechanically-jointed uPVC frames with an authentic woodgrain appearance.
Maintaining Dempsey Dyer’s commitment to highperformance, the Invisifold
For more information call 01977 649641 or visit www.dempseydyer.co.uk. READER ENQUIRY NO: 0817/0094
PURE® INSPIRATION FOR BEST-SELLING AUTHOR Senior Architectural Systems’ stunning PURe® FOLD patio aluminium doors have helped add character to the Yorkshire home of USA Today best-selling novelist Susan Stephens by providing the perfect setting to relax with a good book. Fabricated and installed by Dortech Architectural Systems Ltd, Senior’s patented PURe® aluminium folding sliding doors feature as part of a stunning extension to Ms Stephen’s home. Offering slim sightlines that maximise views of the property’s pretty garden, the narrow yet robust aluminium frames of the PURe® doors have been powder-coated to provide an attractive brown finish that further complements and connects with the outdoor space. To complete the stylish extension, a number of the property’s existing hardwood windows have also been sympathetically replaced. Tasked with identifying a system that could match the visual appeal of the original wooden frames whilst offering improved quality, usability and security, the Dortech team took
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the innovative step of suggesting a change to aluminium. After reviewing alternative products on the market, Senior’s high quality PURe® aluminium windows were found to significantly outperform cheaper aluminium systems and offer the perfect solution in terms of both performance and aesthetics. Owing to the property’s location in heart of the Yorkshire Dales, it was also vital that the new windows and patio doors offered superior thermal efficiency and acoustic performance as well as ease of operation and an attractive appearance. Commenting on the recent renovations, Ms Stephens said: “I am absolutely delighted with the work that has been carried out and Dortech’s customer service and professional installation has been second to none. Replacing hardwood windows with aluminium took careful consideration, but the PURe® System looks fantastic and from a performance perspective, it has considerably surpassed my expectations. In fact we now
intend to replace all of the windows in the house with PURe® windows!” Ms Stephens continues: “The new extension has provided a fantastic and really flexible space that thanks to the new PURe® patio doors and windows, can be enjoyed whatever the weather. It’s great to be able to open up the living space and enjoy the close access we now have to the garden but even when the blustery weather that we are so familiar with here in the Yorkshire Dales takes hold, the glazing has provided us with a peaceful and cosy retreat. It’s the perfect space for both work and relaxation and I couldn’t be happier!” Awarded a UK patent, Senior’s PURe® range of energy-efficient aluminium windows and doors is the first on the UK market to benefit from an enhanced thermal barrier manufactured from expanded polyurethane foam (PUR). Traditionally used in cladding and insulation products, the innovative use of PUR as a thermal barrier in windows and doors gives the PURe ® range the potential to
achieve U-values as low as 0.71W/m2 K when calculated as a commercial CEN standard window and 0.93W/m2 K when calculated as a CEN standard door. Ideally suited for a wide range of applications, the PURe® aluminium windows are available as tilt and turn or casement windows. Senior’s innovative door range also features a choice of the PURe® FOLD and PURe® SLIDE options. For more information about Senior, visit www.seniorarchitectural.co.uk/pure READER ENQUIRY NO: 0817/0095
August 2017 | www.glassnews.co.uk
0817/0096
same
engine,
new
model
When only nxt-gen is good enough... The nxt-gen door delivers stunning aesthetics, clinical sightlines and superb symmetry. The glazing system is unique as it sits flush within the frame and has an internal glass retention bead to create a sleek and beautiful finish. Six in demand door styles, with various colour combinations and a wide range of stunning glass designs.
nxt-gen Esteem
nxt-gen Classical
nxt-gen Classical Half Glazed
nxt-gen Eclat Arch
nxt-gen Eclat
nxt-gen Elegance
Setting a new standard in composite door design! Exclusive to Distinction Doors - Call us today.
0345 2000 816 | customerservices@distinctiondoors.co.uk distinctiondoors.co.uk/nxt-gen Tried, tested and trusted, the UK’s number 1 composite door supplier
www.glassnews.co.uk | August 2017
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DOORS
The UK’s Leading Glass & Glazing Newspaper
NEW VEKA IMAGINE DOOR LIFTS EXPECTATIONS Debuted at the FIT Show 2017, VEKA Group’s brand new Imagine Lift & Slide Patio Door is the latest addition to its luxurious, innovative and technically advanced Imagine suite of doors. Designed to ‘let nature into your living space’, the system can incorporate between two and four sashes; any and all of which can be configured to ‘lift and slide’ depending on the user’s requirements. And, thanks to its safe and secure construction – utilising extra large steel reinforcements within the profile – the Imagine Lift & Slide Patio Door is strong enough to easily handle both residential and commercial applications. Dawn Stockell, VEKA Group’s Marketing Director comments: “The Imagine Suite remains one of the industry’s most significant developments in terms of doors, with each new addition embracing its ethos of quality, capability and style. The Lift & Slide Patio Door is no exception, offering luxurious expanses of glass while providing ‘best in class’ levels of insulation depending on the glazing used. We’ve pushed the boundaries of what’s possible, facilitating creative door designs that could only have been imagined before.” That’s not to say that the Imagine Lift & Slide Patio
Door is intended only for wider openings. Its easy-tooperate sliding sashes are as effortless to use in small doorways as they are across large frontages opening onto lawns, patios or terraces for example. “We wanted the Imagine Lift & Slide Patio Door to be elegantly stylish from any angle; inside or out”, Dawn continues. “Visible surfaces have been kept to a minimum even in floorto-ceiling installations; maximising the natural light let in, and creating a sumptuous sense of space. Sliding sashes close flush to the frame, and drainage has been fully concealed within the sash.” The Imagine Lift & Slide Patio Door is available in a range of finishes (19 colours and woodgrains from VEKA’s Variations colour collection) across all installation options. Aluminium covers can be specified in those finishes
too, further increasing the system’s versatility as part of a broader design scheme. The same flexibility applies to hardware, with products from all major manufacturers catered for. “The Imagine Lift & Slide Patio Door met with a fantastic reception at its FIT Show launch”, Dawn adds. “What our technicians have achieved with its multichamber profile, Neopor inserts and thermally broken threshold has addressed the industry’s expectations for energy efficiency using doors of this type. We look forward to hearing from our installers about the new projects it opens up, and customer reactions to its solidity and understated good looks.” To find out more about the Imagine Lift & Slide Patio Door, visit www.vekauk.com, call 01282 716 611 or email salesenquiry@veka.com. READER ENQUIRY NO: 0817/0097
ALUMEN INTRODUCES NEXT GENERATION SLIDING DOOR SET Expansive glass and minimal profile is standard with the new COR VISION PLUS sliding door from Alumen. Following the success of their ‘Rooflights by Alumen’ and ‘Bi-Folds by Alumen’, the established aluminium fabricator has launched a new sliding door set to their portfolio. Alan Robinson, MD of Alumen Ltd, explains what makes this new sliding doorset different: “After months of research to find the best sliding solution on the market, we are delighted to introduce what we believe is the next generation in sliding door systems. Minimalistic and suitable for extremely large apertures, COR VISION PLUS boasts very slender slightlines with just 25mm visible profile. With the ability to totally inlay the bottom, lateral and top frames, COR VISION PLUS can deliver openings with up to 94% glass surface for uninhibited views of external spaces. In addition, it can accommodate 54mm glass in thickness so the thermal and acoustic performance is unparalleled.
“Available as fixed frame or up to four sliding sashes, with a maximum dimensions of 4 metres in height and width per sash, a sliding door set of up to 16 metres can be achieved without the need for a mullion coupling. The rollers are placed in the frame and reinforced with a stainless steel channel for smoother sliding action, further assisted by motorised or manual openers. Multipoint lock systems – with or without keys – can be included as required. “Our heritage in supplying bespoke aluminium products to the home improvement market, coupled with the attention to detail of our design team has enabled us to engineer-out cost and engineer-in strength, aesthetics and simple installation, across our entire range. “If you would like to see our products for yourself, why not visit our showroom in Kettering. For more information, call us today on 01536 737377 or visit our website https:// www.alumen.co.uk/Products/ALU-VisionPlus-Sliding-System.aspx.” READER ENQUIRY NO: 0817/0098
DISTINCTION DOORS NEW NXT-GEN DOOR IS PROVING POPULAR WITH FABRICATORS Distinction Doors recently launched its new nxt-gen composite door and demand has been increasing ever since. For Chantel Roach, Distinction Doors’ Sales and Marketing Director, there are many reasons why more and more fabricators are turning to the new nxt-gen door, not least of which is that it has simply taken composite doors to the next level. “First and foremost, the nxt-gen door is quicker to fabricate with machining time being cut by an average of two minutes across all six door designs. Secondly, there are significant cost savings to be made in waste reduction as each door is delivered pre-apertured along with the consistent letter plate positioning across all the styles in the range.” says Chantel. Glazing is similarly as impressive as the nxtgen door is quicker to glaze and uses a notable 50% fewer glazing consumables. Furthermore, the intelligent door design is easier to deglaze
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with no sealant to the internal beading. Stock holding is also reduced as all doors come prefitted with internal beads.
The nxt-gen door’s stunning aesthetics with its clinical sightlines delivers superb symmetry with the glazing apertures lining up perfectly with the depression mouldings. The glazing system is unique and sits flush within the frame and has an internal glass retention bead to create a sleek and impressive finish. The design innovation of the nxt-gen door is evident and the comprehensive range of style and colours is similarly impressive. Chantel explains, “The nxt-gen range is available in six styles and seven standard colours (White, Red, Blue, Black, Green, Chartwell and Anthracite Grey) with bespoke colour options available too. Perennial favourites Anthracite Grey and Chartwell are also available prepigmented reducing lead times even further. All in all, nxt-gen is a compelling composite door.” Distinction Doors also offers comprehensive technical support for fabricators adding the nxt-gen door range. Chantel says, “Our
technical team works with customers to put together machining specifications for the door as well as assisting with any training requirements. Furthermore, for customers needing assistance with developing marketing materials, support is available from Distinction’s in-house marketing department too.” The success of our industry is built on innovation and in the nxt-gen door you can see this in action. With a door that is quicker to fabricate, offers a reduction in waste and product inventory, available in a comprehensive choice of styles and colours and comes with Document Q as standard, it’s not surprising so many fabricators are adding the new nxt-gen door to their portfolio. To find out more about the new nxt-gen door visit www.distinctiondoors.co.uk/nxt-gen/. READER ENQUIRY NO: 0817/0099
August 2017 | www.glassnews.co.uk
0817/0100
COMPOSITE DOORS COLLECTION
Full range of composite GRP and thermoplastic doors providing strength, thermally efficiency and security EXTENSIVE RANGE COMPETETIVE PRICING EASY TO ORDER FAST DELIVERY 10 YEAR GUARANTEE
Find your nearest depot today at www.nationalplastics.co.uk or call 0800 011 3503
www.glassnews.co.uk | August 2017
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DOORS
The UK’s Leading Glass & Glazing Newspaper
THE VIRTU-AL COMPOSITE DOOR HAS LANDED A completely new breed of composite door has been unveiled by Virtuoso. Virtu-AL - the UK’s first aluminium textured, smooth non-woodgrain finish composite door - has been created to help installers make the most of the surging popularity of contemporary aluminium products. Tony Craggs, managing director of Virtuoso, previously known as WB Group, says: “We are tremendously excited to launch this unique ultramodern new door, which is a step change for the industry. The Virtu-AL door is like nothing else out there and it’s certain to open up some fantastic new opportunities for installers who want to broaden their scope beyond standard composite doors and take advantage of the growing consumer appetite for modern, aluminium style products. “Previously, homeowners had to choose between a pricier aluminium door or a woodgrained composite door but not now. Our high performance Virtu-AL door looks and feels just like a premium aluminium door and it has all the thermal and performance characteristics of a composite door. So now, if a homeowner wants to achieve the high-end contemporary look of an aluminium door but without the price tag of aluminium, they can with this aluminium alternative door.” “The Virtu-AL door is set to revolutionise the industry and this launch means that composite doors can compete in the same field
as aluminium doors for the first time ever. This door combines the best features of an aluminium door with those of a composite door and it brings much greater variety for homeowners who are no longer restricted in their choice of entrance door.”
For peace of mind, a contemporary living space and a lighter environment in the home, look no further than the AGILA sliding door from REHAU – that is the message in the window profile manufacturer’s new brochure showcasing the product range.
Described as the ‘ultimate aluminium companion’, the aluminium alternative door has been developed to complement the crisp, clean features of other aluminium fenestration products to enable end users to create a cohesive look for their home. Virtually indistinguishable from a smooth, powder coated aluminium door, the Virtu-AL door is available in four sleek and modern styles which are totally exclusive to Virtuoso. The designs are complemented by a range of traditional or contemporary hardware, which includes a new inline flat pull bar. Incorporating realistic detailing and a smooth finish to replicate the appearance of an aluminium door, the Virtu-AL door consists of a 4mm GRP skin on a robust 44mm composite slab. Like all Virtuoso doors, it is available in a number of standard colours and it can also be sprayed to match any RAL colour in Virtuoso’s in-house spray booth. And, just like a composite door, it will not warp, twist or flake. Engineered with security in mind, the door is PAS 24 and Document Q compliant. The door also comes with a comprehensive guarantee to cover its structure and finish. The Virtu-AL door can be sourced through Virtuoso’s
REHAU RELEASES NEW BROCHURE SHOWCASING AGILA SLIDING DOOR
The new brochure highlights the many benefits provided by the AGILA sliding door range and features beautiful visuals to demonstrate how the door appears when used in a home setting. door designer software – Gateway. Gateway is a bespoke door designer package which has been enhanced to bring even greater functionality to customers and help them to design, order and price standard and bespoke composite doors. With the recently launched Gateway 2 package, homeowners can now design their own VirtuAL door on-line. The Customade group now operates nationwide and employs 900 people in multiple manufacturing sites across the UK. The Group includes Polyframe (PVC-u), REAL Aluminium (aluminium), Atlas Glazed Roof Solutions (glazed roofs), Virtuoso (composite and paneled doors), Hourglass Seal (sealed glass units), and Fineline Aluminium (specialist glazing).
Clare Higgins, Product Manager from REHAU, said: “This new brochure comes as we begin to see the AGILA door commissioned in larger scale projects and more availability of the door across the industry. The clean and contemporary brochure is designed in a REHAU style but also mirrors the nature of the door, which offers clean lines and a brighter living space and enables customers to match their REHAU windows with a sliding door solution.”
Key to the AGILA sliding door range is its slim sightlines, which reduces the amount of visual profile and allows the home to be flooded with light. This can be enhanced further by a number of configurations available ranging from two pane to six pane, which can be opened from either left to right. The flexibility of the system also means there is the option to select a triple track frame which can create a cinematic door, bringing any outdoor space into the living area. Despite this feeling of openness the AGILA sliding door range offers enhanced
security. The door has a standard 6 point locking mechanism with a 3 star sold secure diamond approved lock cylinder as standard and a ten year guarantee. For further security homeowners can upgrade this to a 12 point locking mechanism, which is able to achieve PAS24 and Secured by Design accreditation. Designed to meet building regulations the range also offers excellent thermal efficiencies. Tested to the highest weather and performance standards the AGILA sliding door range will help homeowners reduce energy costs. Clare added: “As with all REHAU products we have ensured the AGILA sliding door range not only meets and exceeds building standards, but also enhances the home.” For more information visit www.rehau.uk/agila and simply download the new brochure, or call your REHAU regional sales office and request a brochure to be mailed.
Tel: 01453 826884 www.customade.co.uk READER ENQUIRY NO: 0817/0101
READER ENQUIRY NO: 0817/0102
FIRE DOOR SAFETY WEEK RUNS FROM 25 SEPTEMBER – 1 OCTOBER 2017
"DON’T MISS OUR FEATURE IN THE SEPTEMBER ISSUE OF GLASS NEWS!" FIRE DOORS • FIRE WINDOWS • FIRE GLASS
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August 2017 | www.glassnews.co.uk
DOORS
ENDURANCE BRING THE FINISHING TOUCHES TO PRINT Endurance® Doors have just brought The Finishing Touches to print, which is a new 20-page brochure detailing impressive hardware and glazing options for their range of high performance, solid and secure composite doors. This extension of the marketing programme has come in response to the new #YouAskedEnduranceListened initiative, which will in time be expanded from marketing deliverables, to include other elements influencing the whole customer experience at Endurance® Doors. But highest ranked request in the recent surveys, was this dedicated brochure for hardware and glass. The Finishing Touches is carefully sectioned with door hardware split into the separate categories of classic, heritage, architectural and urban. There are also details on the latest Yale Conexis L1 keyless smart door lock, which has just been launched, while the glass section is split into simple and stylish, decorative and eye catching. Throughout all the brochures, including the newly re-printed main 92-page brochure, consumers and the trade and being encouraged to use the Door Designer facility.
ASTRASEAL BECOMES THE FIRST TO USE SALESTRACKER’S NEW EMAIL MARKETING PLATFORM, STEM Astraseal, one of the UK’s leading manufacturers and suppliers of uPVC and aluminium has become the first fabricator to use STEM, the brand-new, integrated email marketing platform for Salestracker from Insight Data.
This has constantly evolved over the last 6 months offering a better user interface and importantly, designed to deliver more sales leads for Preferred Installers. Stephen Nadin, managing director of Endurance® Doors commented: ‘The Finishing Touches is an excellent addition to our marketing support programme, as we look to continue to be the fastest growing composite door manufacturer in the UK. Existing customers are experiencing strong growth, while new customers are coming aboard in droves, thanks to our unrivalled product specification and impressive marketing.’ For a free copy of The Finishing Touches or for further information on Endurance® Doors, including complete door sets or slab only manufacturing, please visit www. endurancedoors.co.uk, e-mail sales@ endurancedoors.co.uk or call the sales office on 01652 462042. You can also follow them on Twitter @EnduranceDoors. READER ENQUIRY NO: 0817/0103
MONZA II NOW AVAILABLE “Demand for our Monza door, which set a new benchmark in contemporary entrances, trebled in the last year,” explains Dan Sullivan, DOORCO’s MD. “Previously manufactured at DOORCO UK we’ve now invested in new tooling also taking the opportunity to enhance its design and styling.
“The Monza II is available with Left or Right Long Panel glazing cassettes, as well as a new style – the Oakmont – which features centred
www.glassnews.co.uk | August 2017
STEM replaces Astraseal’s existing platform Campaign Monitor and allows the fabricator to design, build and send email campaigns from directly inside Salestracker, using Insight Data’s unrivalled prospect data for the fenestration and wider construction industries. “Email marketing is a very powerful tool for us at Astraseal as it allows us to promote new products and product updates, value-added services and promotions directly to both active and potential clients,” comments Zac Nedimovic, Sales and Marketing Manager at Astraseal. “STEM has transformed our email strategy, as we have much more control to design bespoke campaigns, using a targeted and accurate data list and then capture any enquiries or leads all directly in Salestracker. The design time saved and linked monitoring capability with Salestracker is invaluable, it has produced some impressive results.” Insight Data Operations Manager, Jade Greenhow comments: “We’re delighted Astraseal has become the first to adopt STEM and is already seeing its benefits. As
Zac Nedimovic – Astraseal Sales and Marketing Manager
a Salestracker user, Astraseal previously had the laborious task of exporting their data lists from Salestracker to then import them into a separate email platform. STEM eliminates this by offering a powerful email platform directly in Salestracker, allowing users to create campaigns, manage responses and distribute any leads to their sales team, keeping track of every enquiry.” Astraseal is just one of the well-respected names who trust Salestracker for their industry-specific prospect data. Using pioneering ‘live data’ which is built from a variety of verification methods to ensure its accuracy, Salestracker is the leading online prospect database, proven to vastly improve marketing responses. With the addition of STEM, Salestracker now offers an online database, a powerful CRM system and an integrated email marketing platform. For a demo of Salestracker and STEM, contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0817/0105
PROFILE 22 ADDS OPTIMA WINDOW SYSTEM TO U-COMPLY N TO PROVIDE QUICK AND EASY WAY TO CALCULATE THERMAL EFFICIENCY RATINGS Profile 22 has just added 24mm and 28mm variations of its Optima window system to U-Comply N, an online calculator that allows fabricators and installers to calculate thermal efficiency ratings. Gerald Allen, Profile 22’s Marketing Manager, said: “The U-Comply N calculator now allows you to demonstrate compliance on any number of Optima window specifications. As well as eliminating the significant costs involved in testing different specifications of
Leading composite door manufacturer DOORCO announces further investment to meet increased customer demands, with the development of new tooling giving an upgrade to their flagship Monza door.
“The Monza II has a superior look and feel and new features include full 4mm GRP skins, consistent throughout the door and a deeper feature groove giving greater definition and higher quality finish. We have redesigned the panels too – the Monza II has 8 wider panels, compared with the 12 on the original door, and the grain definition and look on the mid panel has been changed to book match design, improving the overall aesthetics of the door.
SOFTWARE & IT
windows, you can also use U-Comply N to demonstrate Optima’s compliance with the new regulations.” U-Comply N can be accessed at http://technical.epwingroup. com. The calculator has been approved by BSI as a Notified Body and automatically creates BSI Approved Notified Body Reports for CE marking. The calculator has been designed to be easy to use and work across all devices, which means it can be accessed on the go as well as in the office. It also offers complete
flexibility in window construction options, so the thermal efficiency of even the most bespoke of projects can be calculated. Gerald commented: “The newly updated calculator will be a vital tool for in-house and administration teams. It will also provide a valuable selling tool for sales teams.” Pricing for the calculator is simple: a single oneoff fee allows a fabricator or installer to create an unlimited number of reports.
mid panels. Customers who have already seen the new, improved design of the Monza II love it and the new tooling in DOORCO Korea will have a significant impact on supply capability of our most popular contemporary door.”
Profile 22’s Optima system has taken the industry by storm since it was launched last year thanks to its 21st century design and innovation. What’s clear from this latest development from Profile 22 is that the support is similarly cutting edge.
For more information, contact DOORCO today on 01625 428955 or visit: www.door-co.com.
Tel: 01952 290910 www.profile22.co.uk
READER ENQUIRY NO: 0817/0104
READER ENQUIRY NO: 0817/0106
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YOUR LETTERS
LETTERS
@GlassnewsMag
Christina Shaw
/GlassNews
WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 0817/0107
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The UK’s Leading Glass & Glazing Newspaper
I BELIEVE THE WINDOW INDUSTRY IS NOW IN CRISIS Dear Editor, It would be fair to say that since the beginning of the year, I have been inundated with conversations, complaints and general conversation about the dire state of fabrication from various installers. I have also been party conversations with fabricators about the problems they are having with their systems companies too. The rate at which I am having these types of discussions is at a frequency I have never experienced up until now. In short, I have never seen the industry struggle with issues like customer service and product quality like this before. The skills shortage is here and I fully believe that the industry at most, if not all levels is now in crisis. Problems coming home to roost Many moons ago, I felt like I was one of only few who was trying to raise what I thought to be a valid point about the extreme lack of young blood coming into the industry. As the older generation of talent left our industry or retired, I didn’t believe there was much talent waiting in the wings to replace those who had served our industry well. Then the Great Recession struck. Business levels fell which meant staffing levels at installers, fabricators and systems companies fell too. For the time being, the skills shortage issue was put on the back burner. And then we recovered. Perhaps quicker than our industry thought it might. Armed with an array of new and innovative products designed to tempt home owners into new home improvement purchases, our sector was on the road to recovery in no time. Problem was, as sales recovered and business grew, the rush to re-hire never came. Instead, businesses at all levels have been trying to do more business on lower staffing levels. Some re-hiring has been done, but the pace of growth has far outrun the pace of hiring. Companies have been keen to “streamline” their operations, which basically means less people doing more things. Well, that’s all well and good but there is a limit and I think we’re at that limit now. Secondly, even if we all wanted to hire more people and reduce the workload, I don’t think there is a significant enough talent pool for us to go to. The whole of construction in general is so far behind the curve when it comes to recruitment that I don’t actually think we’ll ever recover to normal levels. To add to the problems, I believe our industry is now over-diversified. During the recession we were all encouraged to branch out into new products to help find new revenue streams. There’s no doubting we’ve done that. But we haven’t taken the foot off the gas. Suppliers have been in a constant race to out-innovate each other, where I think we’re now at a point where installers are now overloaded with products, not enough information to go with those products and fabricators who are split across so many different product ranges that quality is now starting to suffer. These are problems that have been years in the making and they’re now starting to hit home.
Has it ever been this bad? I have only been in the industry for 12 years, which in the grand scheme of things isn’t all that long. But during my time in this industry I cannot remember a time where customer service and quality across all areas of the supply chain has been this bad. If it has been worse, please tell me when in the comments section below. I believe that a combination of under-staffing, over supply of products and a strained workforce have all combined to leave us in the situation we now find ourselves. The sad fact of the matter is I don’t think it’s going to get better any time soon. Consider this: the general tone of the conversation and the general perception of industry service right now is that it’s in the gutter. We’re only into April, not our busiest period. We’re going to get busier and busier as an industry over the coming months, which is only going to put further strain on our supply chain. It’s going to get worse. There needs to be some radical changes in many parts of the industry right now. To begin with, those in the systems company and fabricator levels need to start hiring more and better quality people. If what comes out of their doors is poor, then it will be fitted poorly at installer level, leaving the installer with the problem and the home owner unhappy. Get hiring and get hiring now. Next, scale back the product innovation. In comparison to ten years ago our industry’s product portfolio is massive. But we need to take a minute to consolidate where we’re at. Do we really need every single new product and innovation possible. Is it not time to assess which products are selling and which ones aren’t and cut them from the picture? It would save fabricators time and effort in prep for these products, and it will help installers become that little bit clearer as to what is and what isn’t available to sell to home owners. Finally, pay some attention to the existing workforce. My bet is many of them are exhausted and stressed due to the increases workload over the past few years. A happy workforce is one that fabricates and installs well. An unhappy workforce, which I believe is what we have right now, is the exact opposite. The guys and girls on the shop floor, on deliveries, on the phones are the most important people in our businesses. They have to feel valued and be paid well if their efforts deserve it. We really do need to start addressing these problems now. I foresee things only getting worse in our industry if we don’t, and we’re about to head into a busy summer period. I sense that the window industry isn’t that fun to be in right now.
HAS THE SKILLS SHORTAGE STARTED TO BITE? Dear Editor, I was interested to read DGB’s comments online a couple of weeks ago arguing that the industry is in crisis because of the impact the skills shortage is having on both systems houses and fabricators. The point being made in the blog was that companies are unwilling or unable to recruit enough good quality staff to keep pace with the current period of growth. Your blogger claimed that a combination of under staffing, an over diversified product range and a strained workforce is having a negative impact on both product quality and customer service levels throughout the supply chain, and that it is installers who are bearing the brunt. Obviously, I can only sympathise with installers who do feel that they are facing problems, but at the same time point out that at Euroglaze, where we manufacture the complete REHAU range for the trade, we have managed to defy the skills shortage and turn many of the things portrayed in the post as negatives into strengths. It is true that we have diversified our product range over recent years but that is very much in line with the needs of a modern market; and our sales certainly indicate that customers want wider choice, and value being able to buy from an independent trade fabricator like us who offers what is effectively a One Stop Shop. It is also true that we have streamlined our workforce in order to remain competitive. But, that has been done with our workforce’s involvement and support. Euroglaze is renowned for its lean manufacturing improvements and these have all been achieved by engaging an intelligent and motivated workforce and harvesting their good ideas. Our team certainly aren’t exhausted from working harder, rather they’re more
productive as a result of the company listening to their ideas and enabling them to work smarter. And this applies just as much to the people on the phone as it does to those on the production line. We’ve tackled the skills shortage head on by committing to training, and our team are powerful implementers of the training they receive. We’re 100% committed to quality and our customers are rarely less than delighted by the frames we make. We know that we offer first rate customer service too because we continually monitor and analyse feedback. What that consistently shows is that, over and above all the benefits of manufacturing a great product, our customers value the team here the most. I agree with your blogger that more needs to be done to address the skills shortage across the wider industry and certainly to make fenestration a more attractive career option. However, I certainly don’t agree that in terms of quality and service things are set to get worse. He should come over to Euroglaze in Barnsley and see how it is perfectly possible to streamline your operation without making any compromises on either quality or service. Martin Nettleton Managing Director, Euroglaze
August 2017 | www.glassnews.co.uk
LETTERS
FACTS NOT FICTION! Dear Editor, As one of the world’s foremost innovators of PVCu window and door systems, we place a great emphasis on product design, performance and testing. When KÖMMERLING make product claims, we do so with considered research and understanding, as we have done so with the launch of our new System 76 platform. However, I’m again disappointed to read falsehoods in advertising, most recently with claims for patio door security. Our PremiLine Pro, we believe, was the first PAS 24 tested and Secured by Design accredited PVCu patio door that didn’t rely on plunge bolts and that met the requirements of the Lifetime Homes initiative. We have PAS 24 and Secured by Design on 2, 3 and 4 pane variants and have carried out physical testing on these configurations, impressively with just a single door combination in each instance. It’s also a patent protected design, thanks to the clever locking mechanism at the interlock. The increased promotion of U-values in the UK market also needs to be carefully considered. Rough estimates of performance and theoretical upgrades to profiles is a weak excuse, as U-values (or Uf values and Uw values to be accurate) should be based on independent testing as we have done so through ift Rosenheim. Our KÖMMERLING System 76 Passivhaus variant for example, can achieve a Uw value of 0.69 W/(m2K) and we have the written evidence to prove that. Ultimately, as an industry we must get our own house in order and it’s up to both the supply chain and marketing agencies to ensure that all promotional content is true, fair and accurate. So please let’s stick with the facts, not fiction. Yours sincerely Kevin Warner Head of Sales and Marketing, profine UK
GLASS BUILD AMERICA
BYSTRONIC GLASS AT GLASSBUILD AMERICA 2017 IN ATLANTA At this year’s Glassbuild America from September 12 – 14, 2017 in Atlanta Bystronic glass will present a first-class solution for the requirements of the residential I.G. market – the combination of the Thermo Plastic Spacer material TPS® and a reactive hotmelt sealing material. Bystronic glass once again reinforces its image as a market leader of future-oriented technologies for the efficient processing of architectural and automotive glass. For the first time Bystronic glass will present its insulating glass production line B’VARIO TPS in combination with the hotmelt’sealer for continuous, automatic sealing of varying glass formats and dimensions with a reactive hotmelt sealing material.
0817/0109
THE BIG REVEAL
COMING SOON
Specifically designed for the residential I.G. market, the new combination of Thermo Plastic Spacer TPS® and hotmelt sealing material offers the I.G. manufacturer a significantly improved capability of handling of the I.G. units immediately after the sealing process. This leads to a simplified logistics of the finished I.G. units and a remarkable reduction of requested storage space. Since 1994, Bystronic glass has pioneered development and provided market leadership in TPS® production. Conventional insulating glass with metal spacer transfers the heat or the cold respectively to either the inside or outside, which consequently does not provide an ideal thermal insulation. The organic polyisobutylene spacer TPS® without metal insert provides a best possible thermal insulation and, subsequently, reduces the U-value by up to 12% compared to a conventional window with an aluminum edge seal. Consequently, the highest standards in thermal insulation are met. Preferred Partner cooperation with HEGLA Once again, Bystronic glass will emphasise its preferred partner cooperation with HEGLA at Glassbuild America. HEGLA will present the RAPIDLINE, the shape cutting machine for float glass. It is equipped with the well-proven electromagnetic linear drives with optimal cutting speed and a significant reduction of maintenance. Hall B2, Booth 1037 - www.bystronic-glass.com
THE LATEST ADDITION TO THE COLLECTION IT’S THE ATTENTION TO DETAIL THAT MAKES THE DIFFERENCE
T 0800 138 3838
WWW.GENESISCOLLECTION.CO.UK @TheGenesisRange
Kevin Warner, profine UK
@TheGenesisRange
READER ENQUIRY NO: 0817/0108
www.glassnews.co.uk | August 2017
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INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
SHOULD I STAY OR SHOULD I GO? In his regular column, Synseal Group’s Head of Installer Development, Steve Hutchinson, advises installers on how to make the most of the wide product choice available. Not just in this industry but across products and services we’ve never had so much choice available to us. Innumerable different restaurant cuisines, hundreds of different mobile phone types and contracts, too many television channels, so many holiday destinations – and in our marketplace there are many different products doing very similar things, all offered in countless numbers of colours in various shapes and sizes. However, one of the biggest choices we have to make as a consumer – one which can’t be made as easily as your choice of Friday night TV show – is about moving house or staying put. For those fortunate enough to be on the property ladder, this is a choice that will have to be made a few times in life as families outgrow spaces or downsize in older age, relocate for work or invest in property for rental.
a small amount, but enough for us as installers to see this as a worthwhile opportunity to target the improve-don’t-move demographic. Market rates for borrowing for home improvements have never been better, making it the perfect time to promote the huge variety of products, colours and finishes available to end consumers. The trick is to find the right target audience for each product that meets their needs, creates a sale with a healthy profit margin and doesn’t risk driving a customer away by cost. Easier said than done? Not necessarily - think about how this is done in the car industry, between brands like Ford and BMW, and even within their individual ranges they have different products for different demographics. So when for instance you’re selling your various roof products this summer, think about the unique selling points of your lantern roofs, solid roof system, your glazed conservatory systems and your sophisticated orangeries and the different kinds of consumers who would purchase these products.
The first question you should always ask your customer is: how can I help you? Establish what they want to use the room for, how long they are likely to stay in their homes and whether this is a short term or long term investment. Then look at what they can afford, and break it down into bite-sized chunks. This will enable you to guide them through your product offering with confidence and help them to make informed choices. There are still a lot of homeowners with first generation conservatories who won’t be convinced by the advances we’ve made in glazing in recent years; your priority sell for these customers is a solid roof system like our Celsius Solid Roof with U-values as low as 0.16W/m²K. This will give them a really easy fix for their existing conservatory structure which solves the problems of cold winters and overly hot summers. Homeowners looking to add an extension have a wide choice between solid roof, lantern roof and conservatory options – don’t miss out on the opportunity to upgrade to an
orangery if they have more money to invest and want to make a grand statement. You also have the opportunity within modern kitchen/diner extensions to sell a number of value added products, combining for example an aluminium Stratus lantern roof with complementary WarmCore aluminium folding sliding doors or an Evolve PVC-U patio door with integrated windows. There is usually an opportunity to up-sell, even for customers who are working within a tight budget. No one product is better than the other, they reflect consumer choice and personal lifestyle preferences. To help guide your customers through this choice, make sure you have a showroom that’s set up to reflect your offer, and help inspire your customers to watch the clouds roll by with some blue sky thinking. If you’d like support with revitalising your showroom or would like to find out more about our product range at Synseal Group, email marketing@synseal.com and ask about our Nexus Tailored Showroom Support scheme.
Right now though, we are starting to see signs that more people are opting to stay and improve their home rather than move. Halifax recently reported that for the third quarter house prices had dropped – admittedly only by
READER ENQUIRY NO: 0817/0110
EASI-DEC ROOFLINE - THE ALTERNATIVE TO SCAFFOLDING Easi-Dec, the working at height safety specialist, has supplied Everest with 72 Roofline systems to provide installation teams with a safe, efficient and cost effective solution for accessing roofline level when carrying out gutter, soffit and fascia replacements. After working with scaffolding for several years, Everest investigated alternative working at height solutions. Having approached Easi-Dec about its Roofline system, the Everest health and safety and purchasing departments received numerous product demonstrations with the Easi-Dec team visiting Everest branches and existing projects to highlight how its system can accommodate different types of properties. Impressed
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by the safe, easy to use and cost effective system, Everest placed an order for 72 EasiDec Roofline platforms. The Easi-Dec system allowed trained operatives to erect the access equipment on the day of the installation and remove it upon completion, which caused less disruption to customers. The system removes the need to appoint external scaffold companies on some installations. Its individual platforms can also be used on window replacement contracts which offer further flexibility with the equipment. “The Easi-Dec Roofline system is well known within our industry and it not only offers a cost effective solution, but it also does not compromise on safety,” says Andy Hunter, Health & Safety Executive
at Everest. “We purchased a significant amount of Easi-Dec equipment, and as a result, we worked closely with the company to deliver
72 training sessions around the UK in a very short space of time. The service was excellent and the delivery of the equipment and training
ran without any issues. It was an absolute pleasure to deal with all of the team at Easi-Dec and I could not recommend them highly enough.”
comprehensive range of accessories the Easi-Dec Roofline offers numerous benefits and can overcome a wide variety of challenging access situations.
Easi-Dec Roofline is a modular system incorporating one or more Easi-Dec platforms linked securely with EasiDec Catwalk to form a continuous fully-guarded platform. It has been designed to provide simple, rapid access to roofline level by eliminating the time constraints of erecting scaffolding and can be set up in less than 30 minutes. The 8 metre Roofline system comprises 2 Easi-Dec platforms and a Catwalk. It features telescopic legs that provide height adjustment in 30mm increments and can even cope with sloping ground. With a
The Roofline system is available with a standard leg height of 3.3m -5.5m, with alternative leg lengths also available enabling workers to cover the majority of properties, ranging from 2.34m (typical bungalow) up to 6.8m (2 storey town house). For more information on the Easi-Dec range, please visit www.easi-dec.co.uk where full product information, pricing and specifications are available. For further details, please call 01767 691812 or email info@easi-dec.com. READER ENQUIRY NO: 0817/0111
August 2017 | www.glassnews.co.uk
INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
FLAT OUT SALES FOR ATLAS INSTALLERS A record number of Atlas Flat Rooflight displays have been popping up all over the UK as a growing number of installers have been catching on to their impressive selling potential. Atlas Glazed Roof Solutions has reported one of its busiest quarters for the Flat Rooflight since it was launched at the FIT Show last year. Demand for the Flat Rooflight has risen sharply and Atlas is now fabricating at least 50 rooflights a week. 60 Atlas customers currently have an Atlas Flat Rooflight display in their showroom and latest Atlas figures
show that these installers are selling a third more rooflights because of it. Gareth Thomas, Sales and Marketing Director at Atlas Glazed Roof Solutions, explains: “It’s been an incredible first half of the year for the Flat Rooflight with sales rising sharply, particularly for those installers who have a Flat Rooflight display in their showrooms. We do encourage our customers to invest in their showrooms because we know it pays off. There really is no better way to show off the contemporary look and minimalistic design of the rooflight. When homeowners see how good the display looks, it makes an easy sale for the installer. “It’s not just the look of the product that makes the Flat Rooflight popular among installers though. They’re also attracted by its competitive price, our fast five-day lead time on stock sizes and the comprehensive marketing support we provide. The main draw for them however is just how quick and easy this product is to fit. Time is money and this product really does help installers to boost their output and enhance their profits.”
marketing support package, which has been developed to give installers the resources they need to create a professional appearance and successfully promote and sell to customers. It includes brochures, which can be personalised with the installer’s logo and company details, digital marketing support, direct mail and advertising templates, retail leaflets and showroom display graphics. The experienced marketing team at Customade Group is also on hand to guide installers through their marketing and to develop a tailored programme to help them sell the range of Atlas products. Created to deliver ‘ALL SKY AND NO ROOF’, the Flat Rooflight brings ultimate performance and maximum light in a sleek, minimalistic design. It features a 27% slimmer overall frame height to achieve a flush glazed look with minimal internal and external sightlines.
It also delivers an industry-leading complete roof (glass and frame) U-value of 1.3 W/m2k, without the need for triple glazing. For further information, please contact Atlas on 02838 327741 or visit www. atlasroofsolutions.co.uk. The Customade group now operates nationwide and employs 900 people in multiple manufacturing sites across the UK. The Group includes Polyframe (PVC-u), REAL Aluminium (aluminium), Atlas Glazed Roof Solutions (glazed roofs), Virtuoso (composite and paneled doors), Hourglass Seal (sealed glass units), and Fineline Aluminium (specialist glazing).
The Flat Rooflight is a quick and simple way to bring more light into a room. It is competitively priced to help installers maximise its selling power and increase their profits margins. The Flat Rooflight displays are just one element of the comprehensive Atlas
READER ENQUIRY NO: 0817/0112
0817/0113
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INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
SPECIALIST HOME IMPROVEMENT FINANCE COMPANY ON-COURSE FOR RECORD YEAR A company that provides installers with finance solutions that they can offer to homeowners is on-course for a record year of trading. Improveasy Finance Solutions, which is based in Manchester, looks set to end 2017 with the highest number of installers using its service. Directors at the company say that they have seen a spike in enquiries from installers, as more and more consumers use finance options to fund home improvements such as double-glazed windows and conservatories. Improveasy works across several different markets providing finance, including glass and glazing, which the company says is one of its fastest growing sectors. Austin Barcley, Managing Director at the company, comments: “We’ve identified an upward trend over the last eighteen months of more people using finance options to upgrade their homes, creating a golden opportunity for installers of windows and conservatories. This has resulted in an increase in installers benefiting from our service and using our finance solutions to win more business.” Austin and his team recently exhibited at the FIT Show, where they said they received a high number of enquiries. He also says that Improveasy doesn’t just offer finance solutions and companies that partner with them can also access sales training seminars, alongside a host of innovative finance options.
Companies that become Appointed Representatives (AR) will appear on the Financial Conduct Authority (FCA) register; and can then begin offering finance options, under the Improveasy brand. Installers also have the opportunity to offer the finance options under their own company brand. Austin concludes: “The appeal of our service is that in addition to the finance options, we also provide our customers with lots of added value such as training on how best to use finance in a sales context. “Using our service is allowing SME installers to compete against the more established national brands, as they can now offer finance to the homeowner who nine times out of ten would rather choose a local installer local to them, to carry out their home improvements.” For more information call 0800 024 8505 or visit www.improveasy.com.
READER ENQUIRY NO: 0817/0114
FIRE DOOR SAFETY WEEK
RUNS FROM 25 SEP – 1 OCT 2017
"DON’T MISS OUR FEATURE IN THE SEPTEMBER ISSUE OF GLASS NEWS!" FIRE DOORS • FIRE WINDOWS • FIRE GLASS Please email for further information:
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FABRICATORS AND INSTALLERS SIGN UP TO LEKA ROOF SYSTEMS
Innovative roof designers LEKA systems first entered the market with their new LEKA Warm roof system back in 2015. Since the introduction of the LEKA Warm roof the team at LEKA have trained over 300 people to date through their LEKA training programme designed for fabricators and installers who wish to become official LEKA partners. Rhys Hoddinott, Director at LEKA Systems, said: “The LEKA Warm roof and the newly launched LEKA Orangery roof are real game changers in conservatory roof design and the impact on the industry is reflected in the number of new sign ups and training programmes we have commissioned.” The comprehensive LEKA Approved training programme is held over one day where all aspects of the product, installation, lead generation, software, sales training and marketing support are discussed in detail before membership status is granted. Rhys explains, “If you have been put off from entering the solid roof market due to not having the correct products then LEKA has the solution for you. The take up to date has been excellent and we are delighted to welcome over 60 LEKA approved company representatives since the 2017 FIT Show.” The newly launched LEKA Orangery Roof uses the same technological innovation as the market-leading Warm Roof. It is manufactured from a structurally tested, high grade GRP profile system, which means no cold bridging or condensation risks that aluminium produces. It all adds up to a genuinely lightweight orangery roof that has a U value of just 0.15 W/m²K, something that will be very appealing to homeowners looking to create year-round rooms to house kitchen, dining and living areas.
SPECTUS’ NEW 85MM OUTERFRAME SOLVES THREE COMMON ISSUES IN ONE Spectus has just launched a new 85mm outerframe and it solves a wealth of problems for fabricators and installers. Martin Althorpe, Spectus’ Technical Director, says: “Our message is simple: if you’re struggling with doors and windows, stop. Our new 85mm outerframe has the answers.” The new and bigger outerframe solves three of the biggest problems that installers face when fitting doors and windows. The new outerframe means that fitting hinges to the frame becomes a lot easier because there’s no need to try to avoid damage to plasterwork or having to make good the surrounds and décor. Trickle vents are also easier to accommodate with no compromise to functionality or aesthetics needed. The bigger size also means no need to use packers on any apertures, saving time, extra expense and ensuring a much neater finish. Martin comments: “We launched the new 85mm outerframe at the FIT Show and installers and fabricators were quick to see the benefits. All installers want to complete a neater job in a faster time and all fabricators would like a little extra tolerance in manufacturing. The new 85mm outerframe fulfils both these wishes.” The 85mm outerframe is a perfect fit for the Spectus Elite 70 bevelled suite and is available now, from stock, in the market’s favourite colours, Classic White and Anthracite Grey. Spectus is renowned for its continual product development that ensures that its designs always reflect changing market trends and enhance their value for fabricators and installers. It’s a process that’s based on evolution not revolution and it’s just one of the reasons why the brand remains a firm favourite throughout the industry. Tel: 0808 178 3370 - www.spectus.co.uk
The roof is supplied in kit form and delivered in four simple lightweight pre-assembled ladder sections. All materials from the external board to the internal board are pre-cut/fabricated to exact specifications. It means installation is a two man one day job (excluding the lantern and roof membrane). It’s also jhai-approved, helping to cut down on paperwork. So if you’re looking for value-added roofing systems and want to stay ahead of the competition, LEKA might just have the answer you’ve been looking for. Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 0817/0115
READER ENQUIRY NO: 0817/0116
August 2017 | www.glassnews.co.uk
TECH TALK
The UK’s Leading Glass & Glazing Newspaper
TS007
TECH TALK with Strafford Cooke, Technical Manager, Mila
– YOUR QUESTIONS ANSWERED Since the advent of lock snapping and bumping and the introduction of TS007 to address the problem, I probably get more questions about cylinders than I do about any other individual item of hardware. Here’s my quick fire guide to help you out. WHAT IS TS007? This is a new standard specifically designed to combat the problem with cylinder snapping and lock manipulation in the UK. Endorsed by Secured by Design, the Door and Hardware Federation and the GGF, the latest version is TS007: 2014 + A1: 2015 and its official title is: ‘Enhanced security performance requirements for replacement cylinders and/or associated security hardware’.
WHAT DOES TS007 TEST? TS007 uses the handle and cylinder test that is already part of PAS24 – ie a 2min 30sec attack with tools (3mins when tested as part of PAS24 on a complete door set). It is only a test on the cylinder and the hardware around the cylinder though and does not cover any other part of the door.
WHAT DO THE TS007 STARS MEAN? 1, 2 or 3 stars are awarded to the components depending on how they perform in the test. To comply with TS007, the cylinder and the hardware around it must have a cumulative total of 3 stars. This can be achieved by using either a 3 star cylinder on its own or a 1 star cylinder combined with 2 star security hardware.
security requirements of BS3621: 2007 + A2 2012 Annex A clauses A5 and A6, and certain minimum requirements of BS EN 1303: 2005, which tests cylinders against physical attack, key security, fire resistance and durability. A 1 star cylinder cannot be used to meet the requirements of TS007 unless it is combined with 2 star security hardware. In contrast, a 3 star cylinder meets the same BS3621: 2007 and BS EN 1303: 2005 tests and crucially also withstands an attack similar to the PAS24 cylinder test without the benefit of any protective hardware.
WHAT IS 2 STAR SECURITY HARDWARE? This can be either a handle or an escutcheon which protects a cylinder from the security test in PAS24: 2012. In order to achieve 2 stars, the handle or escutcheon must be tested with a basic 1 star rated cylinder
and not one with sacrificial break off parts. Where possible, the durability and corrosion resistance of the hardware also needs to be tested in accordance with the European handle standard EN1906: 2010.
IS THERE SUCH A THING AS A 2 STAR CYLINDER? No, they do not exist. I’m sometimes asked whether a 1 star cylinder with an additional security feature like a sacrificial break off part can claim to have 2 stars but that is just not the case. It’s simply 1 star or 3 stars for cylinders and nothing in between.
Strafford Cooke
DO CYLINDERS NEED TO BE KITEMARKED? For Mila, the answer is always yes, because it shows ongoing 3rd party certification of the product and its performance. Officially, it is
possible to claim compliance with the TS007 standard if a product has passed the test just once, but I think buyers should beware and look for the reassurance of the Kitemark symbol alongside the 1, 2 or 3 stars.
DOES IT APPLY FOR BOTH NEW AND REPLACEMENT INSTALLATIONS? No, TS007 only officially applies for replacement cylinders and/or associated security hardware but it is widely recognised as the default standard for all cylinders now fitted in the UK. Mila supplies a complete range of 1 star, 1 star with break off part and 3 star cylinders, as well as 2 star security handles and 2 star security escutcheons. Further details are at: www.mila.co.uk. By Strafford Cooke, Technical Manager, Mila
WHAT IS THE DIFFERENCE BETWEEN A 1 STAR AND A 3 STAR CYLINDER? A 1 star cylinder can only claim resistance to lock bumping. 1 star means it meets the
www.glassnews.co.uk | August 2017
READER ENQUIRY NO: 0817/0117
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HARDWARE
The UK’s Leading Glass & Glazing Newspaper
Solidor is the first to launch the new security handle, Lock Lock, on its composite doors.
! IZE PR
SOLIDOR FIRST TO LAUNCH LOCK LOCK
WIN £10 CASH PRIZE!!
Circle three differences in the boxes above, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/08/17.
The Lock Lock handle from Brisant Secure was introduced to the market at the FIT show, with Solidor as its official launch partner. Lock Lock is a stunning new addition to Solidor’s wide range of handles and is available to order from end of July. It passed the TS007 2* security test with ease and is designed to be used with the 3* Ultion cylinder. The patented design protects against cylinder picking, bumping, drilling and snapping. Flick the switch on the inside and Lock-Lock’s unique spindle block is activated, so the door can’t be opened from the outside, even if the cylinder is breached. Lock Lock’s curved design is available from Solidor in five different finishes – the polished Gold handle perfectly complements Peacock Blue from the luxury door colour range. The chrome and gold finishes are achieved with two layers each of copper and nickel (conventional handles have just one), ensuring it looks better for longer. Gareth Busson, Head of Sales & Marketing at Solidor, comments: “Solidor is already known for being the most secure composite door on the market, with PAS24:2016, Approved Document Q and Secured By Design as
New Lock Lock handle on Solidor Peacock Blue composite door
standard. With Lock Lock and Ultion, we’ve got a practically unbeatable combination we’re calling 5 Star Security. And with 99.8% of orders delivered on time and in full, it’s backed by 5 Star Reliability. There are no compromises with Solidor.” For more information call 01782 950 941, visit www.solidor.co.uk or follow @SolidorLtd.
Name: Tel: Address: Postcode: Email:
READER ENQUIRY NO: 0817/0118
0817/0119
OPEN FOR ENTRIES As the premier event for the glass and glazing industry, this years G Awards is now open for entries. With 12 categories to go for, there is something for every type of business, big or small. Free to enter, it’s not the size of the budget that counts but the way in which individual companies use the tools they have to excel. Enhance your brand on a national scale
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Differentiate yourself from the competition
August 2017 | www.glassnews.co.uk
0817/0120
Committed to delivering the best hardware experience in the industry. It’s in our DNA
www.glassnews.co.uk | August 2017
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FABRICATOR FOCUS
The UK’s Leading Glass & Glazing Newspaper
ADVANCE 70 & SELECTA SYSTEMS – BUCKING THE TREND?
30+ FABRICATORS JOIN THE SELECTA ‘FAMILY’ At a time where there seems to be a grey mist of uncertainty and the rumour mills are reporting that businesses within the industry are down by as much as anything in-between 5%-15%, Birmingham based PVCu window and door system extruder and distributor, Selecta Systems, are without doubt a business on the up. With 30+ fabricators already joining the Selecta ‘family’ in the first six months of this year, Sales Director Andy Green, opens up as to why he feels the Advance 70 is proving to be the astute businessman’s choice and why Selecta are ‘bucking the trend’.
A CRAZY TWELVE MONTHS! “With Brexit, the triggering of article 50 and the decision to hold a general election, all in the space of a crazy twelve months, have all certainly had an impact on a number of businesses within our industry and also on consumer confidence as they hold out to see how things will pan out. One of the main impacts on many a business has been the fall in the pounds value with goods and materials purchased outside of the UK seeing a number of price rises during this time. Those increases, some substantial and repeated every few months, have unfortunately had to be passed down the ladder with fabricators experiencing continued price increases.” “What is probably more of a concern to fabricators, installers and consumers, is that with these demands and also to sustain some of these increases there may conceivably be other cost cutting exercises being deployed. Product quality could be potentially affected as alternative supplies are used or material ratios modified which may affect product consistency and performance levels. This in turn may well affect customer service levels with potential increases in customer concerns and add further pressure on businesses operations.”
NO CONTRACTS! NO SURCHARGES! “However, during this period Selecta have been able to remain positive and largely unaffected, owing largely to the shrewd business model, philosophy and nature of the business as a whole. With Selecta being independently and family owned, this has certainly given ourselves that competitive edge by having no outside investors wanting returns on their investments, on top of the turmoil of the last twelve months, ensuring that the business can continue to develop and grow organically.”
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Andy Green, Sales Director
helping customers to promote their products and services within their area.” “With four technical engineers covering the UK, your personal technician is always on hand to handle your questions and queries whilst providing an on hand technical support service for you and your fabrication shop.” “Selecta have been able to ‘weather the so called storm’ with little impact and in fact invest further in our products, services and infrastructure. We don’t tie our fabricators down with any kind of contract giving what I feel is a greater trust and bond with our customers. We haven’t and don’t ever intend to apply any surcharges, which a lot of businesses seem to be applying to recoup potential losses and we certainly haven’t imposed incremental and regular price increases on our profile sections during this time. Again, this is down to our adapted business model and approach.”
NO COMPROMISE ON QUALITY “Another area where we will not compromise on is quality, whether product or service related. It can take time to build up confidence in a product or service of which can be destroyed very quickly through business decisions that affect the integrity and reliability of those products and services. The Advance 70 Window and Door System justifiably remains at the centre of our core range of products. We have invested in the development of the flush fit sash and a new 80mm frame, two products that integrate perfectly within the Advance 70 suite of profiles along with adding the innovative EASi-FOLD panoramic door solution to the system. The reputation and strength of the Advance 70 System and brand is becoming more and more established with fabricators, installers and specifiers as customers look for a fabricator friendly, cost effective and efficient window and door profile system. The fact that the system is fully accredited further
enhances its status and capabilities within the market, whilst its versatility is recognised through the introduction and integration of the flush fit sash and EASi-FOLD door.”
REAL SERVICE AND SUPPORT “Customer service and support is and continues to be a major influence in a business’s decision to stay with or seek an alternative supplier. It’s all about having a broad, flexible and personal service and support package and more importantly one that works for the customer. Not every business model allows for this kind of flexibility, but with Selecta this is an area which we are confident that we can meet and exceed customers’ needs and expectations.” “With Selecta you speak to and work with the ‘doers’, those that can make those decisions on a daily basis and can provide a flexible service and support package that suits your business. We recognise that every business is different and that you cannot afford to offer a ‘one-sizefits-all’ package, as this may work for one but not the other. This is the key area of Selecta’s service and support, flexibility, something that a number of other businesses cannot afford to provide or are not structured to deliver.” “Whether it’s a branded marketing support video, your personal customer support contact or technical engineer our aim is to provide a first class service and support package as we welcome you in to the family. It’s this family connection, fronted by our marketing campaign, that a host of fabricators have been able to associate their selves and their businesses with, as the majority have family connections firmly rooted within their business and they have a similar ethos and set of business values as ourselves.” “Over the last 12 months or so, we have invested further in our main areas of support for customers. Marketing and sales support has seen a host of new marketing brochures and materials, now including personalised videos and e-brochures. We’ve also included a design service for customer flyers and adverts,
BUCKING THE TREND “Feedback over the last six to nine months, from all corners of the industry, has been overwhelming and heart-warming. Being referred to as ‘the most active and progressive’ systems company are a testament to the strong team that service and support our customers and the industry on a daily basis.” “With over 30 fabricators joining Selecta during the first six months of the year demonstrates that there is confidence and reassurance in what Selecta can deliver in terms of products and service. What’s even more noticeable is that there seems to be an increase in installers, whom were buying in frames, moving back in to fabrication as they look to take greater control over their business and be less reliant on ‘super fabricator’ delivery.” “We’ve also seen the emergence of a number of new company start-ups, an area that has seen a decline in recent years. Homeowners seem to be looking more towards ‘improve, don’t move’, with renovation of their homes now a more cost effective solution. This can only bode well for the future of our industry as more homeowners look for more technically advanced and aesthetically appealing window and door solutions.” “With the rumours of our industry being down, it does seem like Selecta are ‘bucking the trend’ at the moment and possibly for all the reasons mentioned. Fabricators and installers are now becoming more and more familiar and exposed to the benefits of fabricating and installing the Advance 70 System along with the unrivalled service and support package that Selecta deliver.” If you’re interested in being a fabricator or installer and want to #bepartofthefamily contact us now on 0121 325 2100 or email marketing@selectasystems.com. Visit www.selectasystems.com. Written by Mark Walker, Marketing Manager, Selecta Systems Ltd. READER ENQUIRY NO: 0817/0121
August 2017 | www.glassnews.co.uk
ALUMINIUM & STEEL
The UK’s Leading Glass & Glazing Newspaper
BM ALUMINIUM COMPLETES PILOT INSTALLATION OF PAPERLESS FACTORY MODULE BM Aluminium launched its innovative LogiKal InfoServer software module at the FIT Show, promising aluminium fabricators a straightforward route to a paperless factory with integrated Fabrication Production Control.
as they were introduced to InfoServer, they could see the potential not just to eliminate paperwork in the factory, but also to track operator productivity and schedule work more effectively, so were delighted to be chosen to host the first installation.
Now, it has completed a pilot installation of InfoServer at Newbury Commercial Glazing in Warwick to demonstrate just how much value the new software can offer.
InfoServer gives users complete visibility of what is happening on the fabrication floor, so that they can see the status of every job and identify any issues or problems. This means it is easier for supervisors to reschedule the work flow as required to take account of how quickly a job is progressing and to provide customers with real time updates on the status of their orders.
InfoServer allows users to send work orders generated within LogiKal direct to touch screen terminals on the factory floor, eliminating the need to print out and pass around paperwork. The operator at each terminal simply scans a barcode on the frame or profile and InfoServer ensures that the relevant information is exported instantly from LogiKal and fed direct to that location. A fabrication supervisor controls the priority of work orders displayed to the operators at each terminal and, because the terminals communicate with one another and effectively track the progress of a product around the factory, operators don’t need to move away from their locations to ask for or check instructions. Newbury Commercial Glazing already has a highly advanced version of LogiKal in operation but is always looking for new ways to improve efficiency even further. As soon PrecisionRS_GlassNews.pdf
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from the company’s existing Wifi network. In the production office, there are several new large screen TVs operating as Wallboard Information Screens and a mini PC so that everything in the production tracking software is visible at a glance.
The installation was largely built by BM Aluminium at its Tewkesbury HQ and transferred direct onto Newbury’s server, meaning there was minimum disruption for Newbury with actual installation time taking less than two days.
By using Newbury as a pilot installation, BM Aluminium has been able to assess the level of training required. What became clear is that the transition from paper to screen based instructions is actually very simple because so much of the information on the screens is identical to what the operators are used to seeing in paper form from LogiKal. BM Aluminium’s team were on hand to run test jobs through from start to finish and provided two separate days of training spaced a week apart so that any questions which arose from actually using the software could easily be resolved.
Newbury invested in 10 touchscreen PCs and 10 wireless scanners in their factory in order to implement InfoServer, all running
Rod Newbury, Managing Director of Newbury Commercial Glazing, is very impressed with InfoServer so far. He said:
It also allows users to track operator productivity because InfoServer records the time taken at every stage of the process. Once this data is fed back into LogiKal, it is easy to calculate the accurate labour costings essential for preparing accurate and competitive quotes.
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“We’re already seeing less operator time away from workstations because problems are being automatically reported to the supervisor. We’re also now able to track and analyse where time is being lost and why, and of course we’re saving a huge amount on paper and printer ink!” Following the success of the pilot installation at Newbury, BM Aluminium is now talking to a number of other customers who are keen to add InfoServer to their LogiKal set ups as well. These will be completed during the rest of this year, with full roll out of the product set to take place in 2018. Further details are available at www.bmaluminium.co.uk. READER ENQUIRY NO: 0817/0122
0817/0123
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www.glassnews.co.uk | August 2017
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ALUMINIUM & STEEL
The UK’s Leading Glass & Glazing Newspaper
ULTRASKY – THE FLEXIBLE AND BEAUTIFUL ORANGERY SYSTEM
to our retail network about their needs in the market, the need for a modern orangery system that’s ‘fast to build’ and can ‘deliver a range of extension styles’ including those with ‘large spans of bi-fold or sliding doors’, also featured heavily in the feedback.
The new UltraSky Roof from Ultraframe is full of design features that many of today’s home owners are looking for when it comes to maximising light and space in a home extension. With elegant, contemporary styling, and fewer bars and more light due to the extra strong ridge, UltraSky uses an insulated internal pelmet, decorative cornice, and Loggia super-insulated brick columns to deliver a beautiful, modern orangery that’s ‘on trend’ with consumers today. In this feature we talk to Alex Hewitt, Ultraframe’s Marketing Director who explains why UltraSky Roof is already delivering some impressive builds and what the term ‘orangery’ means in today’s market.
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Alex Hewitt comments: “it’s no secret that aluminium has become incredibly desirable in the home improvement market. Once the ‘Grand Designs’ material of choice, aluminium has become far more accessible for a much broader range of consumers. But when it comes to home extensions it isn’t just about the material. We know from our ongoing consumer insights programme that home owners are looking way beyond material choice. They have a clear wish list of how an extension must perform, and just as importantly, how it must look.
The feedback led us to the development of UltraSky Roof and the need for a roof system that can serve a broad market without compromising UltraSky’s inherent fast-to-build properties. For example, combining UltraSky Roof with a deep internal pelmet, brick piers and a curved cornice delivers a very traditional orangery look, yet incorporating Loggia columns, a flat cornice and bi-folds is a modern interpretation of the same thing. Integral to this is our new structural goalpost system for bi-fold or sliding doors that fits inside the UltraSky Roof and columns, completely hiding it to maximise the look of the doors. The UltraSpan goalpost can span up to 6.5m unsupported, so it’s perfect for the contemporary aspirational look and allows installers to earn more profit by specifying larger spans of doors.
Prior to the development of UltraSky Roof we spoke to consumers about their home extension wish list - it included the practical attributes you’d expect such as ‘it must be warm and thermally efficient’ but the feedback also pointed to ‘large areas of glazing’ and the ‘possibility of introducing colour’ and the importance of ‘bespoke design’. At the same time we talked extensively
For us, it’s the flexibility of UltraSky that will pave the way for a modern orangery market and enable our retail customers to offer yet another home extension system alongside their existing offer. We wanted to ensure that homeowners could really design something bespoke – that’s why UltraSky Roof comes with a choice of 4 Cornices and is available in any colour. UltraSpan is also designed to fit seamlessly with brick pillars, super-insulated Loggia columns or simple cladding to achieve a traditional or contemporary look.
"Whether it’s an orangery or a modern extension, UltraSky Roof is yet another roof system that further strengthens the retailer’s ability to win more, profitable work.”
Whether a retailer chooses to call it an ‘orangery system’ is largely down to their own views and the aspiration of the home owner sat in front of them, for us, whether it’s an orangery or a modern extension, UltraSky Roof is yet another roof system that further strengthens the retailer’s ability to win more, profitable work.”
RETAIL FOCUS Seeing UltraSky Roof at the FIT Show, Kim Eyres, Managing Director at Mendip Conservatories knew UltraSky Roof would be a great roof solution for customer’s looking for a high-end, aluminium orangery roof. Kim comments on their first installation. “When we met the home owners they had a very clear vision in their mind of the style of extension they wanted to achieve. They wanted something thermally robust and elegant. Specifying their requirement for aluminium and a deep cornice we knew the UltraSky Roof combined with the three tier cornice would fit the bill perfectly - and it does, the customers are thrilled. “In terms of fitting, it couldn’t have been more straightforward. On this installation we were abutting up to an existing porch at the rear of the property, yet the simple elegant lines of the UltraSky Roof work really well - a typical conservatory roof would have looked clumsy and out of keeping with the rest of the modern property. I’ve no doubt that the UltraSky Roof will do well. Our business model has changed significantly in the last two years reflecting consumer demand for more bespoke, luxurious spaces - UltraSky Roof plays very well into the changing dynamics of this industry.” READER ENQUIRY NO: 0817/0124
August 2017 | www.glassnews.co.uk
0817/0125
FREE UltraSpan goalpost
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A BETTER WAY TO BUILD ORANGERIES
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Full height glass panels with Loggia columns
The UltraSky Orangery combines the NEW UltraSky Roof with Loggia super-insulated columns, the NEW UltraSpan hidden goalpost for large span bi-folding doors and a NEW ưat Cornice to create a stunning, contemporary design with uninterrupted sightlines • • • •
Half the Ʈtting time of a traditional orangery No external brickwork needed on site Spans up to 6.5m with the NEW UltraSpan goalpost Includes Loggia super-insulated columns which are 5 times more thermally eƱcient than an equivalent size brick column!
www.ultraframetrade.co.uk
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ORANGERY by ultraframe
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www.glassnews.co.uk | August 2017
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ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
PROBABLY THE BEST CONSERVATORY ROOF SYSTEM IN THE WORLD?
Roundhouse Roof ’s Managing Director, Tom Henwood, talks to Glass News about his decision to choose Leka Warm Roof, over all other systems available.
Do you fabricate any other products? Leka Systems unveiled its Orangery Roof using Kevlar reinforced bars at this year’s FIT Show, and we were very keen to start fabricating it, as soon as we saw it. The LEKA Orangery Roof uses the same technological innovation as the marketleading Warm Roof. It’s a genuinely lightweight orangery roof that has a U value of just 0.15 W/m²K, something that will be very appealing to homeowners looking to create year-round rooms to house kitchen, dining and living areas.
Roundhouse Roofs specialise in the Leka Warm Roof, which was launched a couple of years ago. How long have Roundhouse been fabricating the roof and what is the history of the company?
The roof is supplied in kit form and delivered in simple lightweight pre-assembled ladder sections. All materials, excluding the internal boards, are pre-cut/fabricated to exact specifications. It means installation is a two man one-day job (excluding the lantern and roof membrane). It’s also jhai-approved, helping to cut down on paperwork.
We set up Roundhouse Roofs in June 2016 to fill a niche in the market place for a quality, true replacement warm roof for conservatories. This said we are also supplying roofs for new conservatories as well.
Can you give our readers a brief explanation as to why you think the Leka Warm Roof is the right choice for homeowners?
We formed Boringdon Plastics in 1994 supplying roofline products, windows, doors and conservatories and then purchasing our own window and door fabrication Company some ten years ago fabricating the Kommerling brand. The Leka Warm Roof is a natural extension to our business and as we are operating from Bristol to Southampton and all points South, decided that a new identity be needed, so Roundhouse Roofs was the chosen name.
Why should installers choose Leka? The whole roof is made from GRP. It looks good, it’s light, it has a better lifespan than other similar products and it has no risk of sweating/condensation or cold bridging like aluminium. Nor is GRP open to wood worm, moisture absorption or potential rotting
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such as timber. The Leka System also has an industry leading U Value of 0.15. If those aren’t reason enough, the roof takes two men, two to three days maximum to fit leaving just the wet Plaster work to be completed, so an installer has the potential to make a decent profit from just one installation.
Why should installers choose you? Being the third fabricator to sign up to the Leka roof, we quickly gained Approved Fabricator Status. All of our Installers have the
opportunity to gain approved installer status. All they need to do is complete a one day training programme. The programme covers all aspect of the Leka roof from a technical and installation point of view. The roof is so simple to fit, our installers can’t wait to get started. Lunch is included and it’s a great way of connecting with our customers. As a result of the training programme the installer receives official Installer Partner status along with a real opportunity to add a competitive advantage to their business.
The normal complaint is “Our conservatory is too hot, too cold or too noisy”. The Leka roof will eliminate all of these problems. But so will many other brands out there,I hear you
TM
August 2017 | www.glassnews.co.uk
ROOF EXPERT
The UK’s Leading Glass & Glazing Newspaper
1 Within 30-40kg weight to a glass roof alternative 2 0.15 U Values Tom Henwood, Managing Director of Roundhouse Roofs, at a trade show earlier this year, supporting one of his customers. Tom attends the trade shows with his customer and takes along a demonstration roof. He even ‘ brands’ himself as his customers' employee, offering maximum support to ensure the shows are successful.
say, This is true. = But can our competitors’ roofs meet the weight of our roof, which is typically within 30 to 40 kg of the traditional glass roof that is being replaced? Homeowners should ask their installer for a print out against the Leka system, Can other systems offer a product that has the market leading u value of 0.15? Can they offer the customer a roof that will be off and on the same day, weathertight and with just the final finish to complete the
3 Full condensation risk analysis undertaken 4 JHAI System approval
following day? Perhaps yes to some of these points but not to them all. I truly believe that this system will give the end user peace of mind for many years to come and along with the JHAI building regulations approval, the Leka warm roof will give them added value to their home.
5 Complete Structural calculations undertaken and completed
7 90% of materials including Metrolite, are cut to size on the shop floor, other than internal Leka boards 8 Nearly half the weight of competitor systems 9 No corrosive or thermally conductive layers 10 40 year system warranty
6 A genuine 2-3 day retfro-fit installation READER ENQUIRY NO: 0817/0126
0817/0127
Key Components of the LEKA System 1 OUTER FINISH
5 INSULATION TAPE
A choice of Tapco or Metrolite tile finish. Both light weight in a variety of colours. Both with a 40 year warranty that protects against cracking, warping and colour loss.
Foiled insulation tape ensures a sealed vapour barrier. This is applied between the celotex and the GRP roof rafters.
2 LEKA EXTERNAL BOARD
A third the weight of an equivalent depth traditional plasterboard, which is 100% impermeable against water and moisture absorption. Can be spanned up to 1m wide due to the patented finish of the board. Treated exactly like plasterboard, thus needing to be primed with PVA or equivalent, and scrim tape applied before plastering. Internal boards are supplied with every job to allow simply cutting on floor before offering up to ceiling.
This covering board is truly unique in every way with two sides of high grade PVC, with one being thicker in depth than the other. This offers strength up to a meter wide span under loads of 29 stones point load centre without breaking. Also offering 100% water proof technology. Above all the LEKA external board is 1/3 the weight of a standard marine plywood sheet.
3 LEKA BREATHABLE MEMBRANE The entire layer of the LEKA external board is covered with a breathable membrane. This is used so as to ensure you can work in all weather conditions with the aim of getting a weather proof roof in your first day.
4 CELOTEX INSULATION A better ‘r Value’ helping achieve a better energy value to the overall LEKA System and in our opinion, a stronger brand, with BBA approval.
6 LEKA INTERNAL BOARD
7 GRP ROOF STRUCTURE The GRP structure is the most innovative offering in the conservatory roof market to date and is the only one of its kind in the UK. A higher tensile strength than steel. This means in basic form that steel will fail/buckle before GRP will. Extremely lightweight alternative to steel, timber, aluminium. No condensation such as alternative aluminium products. No thermal bridging such as alternative aluminium products. No moisture absorption such as timber products.
w w w.roundhouseroofs.co.uk Roundhouse Roofs, Units D, E, F Strode Road, Plympton, Plymouth PL7 4AY
www.glassnews.co.uk | August 2017
TM
T: 01752 346757 | E: info@roundhouseroofs.com
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FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Julie Holmes, Key Account Manager, Mila Julie is the link between Mila and some of its biggest customers, including the likes of Synseal, B&Q and Travis Perkins. She’s one of the new breed of successful young women making their mark in the industry and, with Yosemite’s Half Dome in her sights, she’s shown that she can take on any challenge.
IT’S ALL ABOUT YOU Where were you born, and which part of the country do you currently live? I was born in Holywell Green in God’s Own County of Yorkshire, and I’ve always lived within 10 miles of there. In fact, I moved back to Holywell Green just a couple of years ago.
Your education and the subject or activity in which you excelled… I enjoyed science and left school planning to be an Operating Department Practitioner and that’s what I studied at college but, like lots of people, I got a job I enjoyed, earning money that I liked and somehow never went back.
Your favourite sports or interests… I spend most of my spare time out and about in the Yorkshire Dales hiking, camping and walking my beloved Springer Spaniel Chuck.
Your biggest regret in life… I don’t have too many yet! In fact, some of the decisions which probably looked wrong at the time have actually helped me to get where I am now so
I can’t regret those. One of the things I do feel sad about though is that over the years I’ve lost touch with several good friends from my childhood - it was much harder to stay in touch before social media took over all our lives!
Someone or something that inspires you… It’s definitely the other successful women in this industry who are dispelling all the myths and stereotypes and really leading the way for others. When I got my first job in field sales, I was the only woman in the team, but those days seem an awfully long time ago now, and I’m immensely proud to be playing just a small part in helping to change things.
The temptation you can’t resist… Definitely cheesecake – show me a Key Lime Pie and I’m yours!
YOUR CAREER
– using my organisational and people skills in a very different way.
A particular ambition…
When and how you joined this industry… I worked originally for DQS and then joined another hardware company. I started there in internal sales and was promoted several times until I become a regional sales representative. I joined Mila almost exactly four years ago.
The job you do in 25 words… I look after Mila’s biggest customers – making sure they get exactly the kind of bespoke hardware products and tailored service which meets their needs.
Your greatest achievement… It would definitely be my career progression here at Mila. I joined as an Area Sales Manager and, having
worked hard and proved myself, am now one of Mila’s two Key Account Managers responsible for millions of pounds worth of business.
The mistake you’d like to correct… I have corrected it now but it was probably not learning to drive until I was 22. That definitely holds you back if you want a career in sales!
complex projects, I’m already pretty good at project management, but I’m looking to push those skills even further and learn how to use the next generation of advanced project management tools.
AND YOUR FUTURE
The talent you would like to enhance…
What you would like to do if you weren’t in this industry…
Working with such big customers on often very
I’d no doubt be an Operating Department Practitioner
I’d like to climb to the top of the iconic Half Dome mountain in California’s Yosemite national park. We spent 10 days hiking and climbing in Yosemite back in 2015 but didn’t have all the equipment with us that was needed to make it to the summit. Yellowstone national park is our next hiking destination but I’ll definitely make it back to Yosemite one day and climb that peak!
The way you want to be remembered… It’s early days for me but I’d like to think I could inspire other young women to enter the industry, just as I’ve been inspired by those successful women in Mila and in the wider industry who are blazing such a successful trail.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 74
August 2017 | www.glassnews.co.uk
GLASS
The UK’s Leading Glass & Glazing Newspaper
ACHIEVE LARGER GLASS SPANS WITH NEW TECHNAL MY CURTAIN WALLING SYSTEM With increasing demand for 60mm curtain wall systems, architectural aluminium systems specialist Sapa has launched the Technal MY Curtain Walling System. Offering real architectural versatility, this new facade range will allow architects, specifiers and fabricators to create curtain walls with larger glass spans than ever before – achieving a glazed surface area of up to 12m2. LARGER DIMENSIONS THAN EVER BEFORE
DOUBLE R LEADS THE WAY WITH TRUSHIELD®
CREATIVE, VERSATILE AESTHETICS Architecturally interesting facades can be created using different external effects, frame asymmetry as well as facetted constructions. In addition to the wide range of finishes and colours available, design options include flat pressure plate caps, which provide a smooth appearance - a good alternative to structural glazing using standard glass units. The MY aluminium curtain walling can be combined with Technal’s PY 55 Door, STII Door and FY 65 Window for a complete façade solution. Commenting on the launch of the new MY system, Technal’s National Sales Manager, Allan Barr said: “We have introduced the MY as a new aluminium curtain wall range in addition to the popular existing MX curtain wall system. The MY packages many features that are available from our current curtain walling offer in one flexible yet fully integrated system.
Capable of incorporating wider and taller panes of glass than current 50mm aluminium systems, the MY curtain walling system provides a 62mm wall structure allowing for maximised glazed surfaces of up to 12m2, weighing up to 680kg. A larger glazing pocket gives increased glass edge clearance to accommodate building movements that can be expected on larger projects.
“What we were finding was that customers were wanting to stretch the capabilities of the 50mm systems. The profile strength in the new range can avoid the need for secondary supportive steel structures whilst delivering those all-important uninterrupted views.”
SUITED TO A RANGE OF APPLICATIONS
MY curtain wall meets energy consumption reduction requirements and in the high insulation version, the system offers Passive House performances with U values as low as Ucw = 0.61 W/m2k.
Ideal for new build or refurbishment curtain wall applications that architecturally command maximum natural light and slim sight lines, the new MY is suitable many types of projects. For large glass facades such as those on outof-town retail developments, schools and university applications or curtain walls for tall office or residential buildings, where building movement is an issue, MY offers a whole new level of design and technical capability.
PASSIVE HOUSE PERFORMANCES ACHIEVABLE
ENGINEERED FOR SIMPLE, FAST ASSEMBLY AND INSTALLATION Engineered intelligently to reduce waste and maximise cost efficiency, MY is an optimised solution with fewer profiles, a simple tooling system and is available as 7m bar lengths for larger spans. Cleverly designed for simple, fast assembly and installation, the MY uses specialist designed profiles where the mullion and transom can be the same and yet combine the proven weather performance capability of over-lapping connections including a patented connection block. Load carrying capability is achieved with a simple yet strong joint system called PIN, which reduces factory and installation times yet delivers the very large weight carrying capabilities. Find out more about the new MY curtain walling system at https://www.technal.com/ en/uk/Products/Curtain-Walling/my62/ READER ENQUIRY NO: 0817/0128
www.glassnews.co.uk | August 2017
As a specialist in IGUs and conservatory roofs, Double R Glass & Roofing Systems constantly updates it offering to ensure customers stay ahead of the competition – often beating competitors to market with new products and going the extra mile to help customers make the most of current market opportunities. The most recent example of this is the investment in TruShield®, the glass protection system from Edgetech UK, which will soon factor in 85% of the company’s roof glass. Ian Sims, Managing Director of Double R explains: “We’re always keen to bring new products to market before anyone else to give our customers a head start. That is why we were the first company to offer TruShield and we are the only UK manufacturer to have invested in the full manufacturing system that allows us to manage the entire process in-house. The line
incorporates a spray booth, oven and easels to make application of TruShield to IGUs quick, easy and cost effective. “The coating adds a chemically bonded layer to the glass, protecting it from the elements and chemical erosion. As soon as we knew that TruShield had been scrutinised under long term tests and came out on top, we added it to our portfolio. We’ve seen such success with it that it will soon be applied to 85% of our roof glass, but the product can be applied to any glass, making it more desirable for our customers. We are also able to price it competitively so our customers can make savings compared to other similar coatings. “We were the first manufacturer to offer both Wendland and Ultraframe conservatory roof kits, the first to bring the Guardian Warm Roof solid roof system to market and most recently the first to invest in the world’s fastest For.El vertical IGU line. We only pioneer products when they’re from suppliers that we know we can trust. We have a long standing, excellent relationship with Edgetech, so we knew TruShield would be a successful addition to our product offering and it has proved to be exactly that.” For more information visit www.glassandroofs.com or call 01933 443658. READER ENQUIRY NO: 0817/0129
VISUALPLANET EXPANDS OFFERING WITH TOUCHGLASS TOUCH SENSORS THROUGH MARKET-DISRUPTING PARTNERSHIP WITH ROMAG Market-leading, largeformat touch sensor expert Visualplanet™ has formed a strategic partnership with Romag to create touchglass™, a glass laminated variant of touchfoil™. Building on touchfoil’s success, touchglass bolsters Visualplanet’s offering to worldwide integrators requiring durable and customised glass touch sensors for public-facing touchscreen solutions. The market-disrupting partnership is an industry game-changer. Using state of the art glass shaping, curving and ceramic printing machinery, Romag will supply glass that incorporates customised borders and motifs. This enables Visualplanet to offer bespoke touchglass designs that are ideal for kiosks, selfservice ticketing, vending and wayfinding, as well as multiuser tables and curved cabinets for the gaming industry.
Dan Spencer, Product Manager at Visualplanet commented: “Visualplanet invented touchfoil and founded the large format, 15-75 inch, flexible film Pro-Cap touch market – a market that continues to grow significantly at 6-8% CAGR. Customers have been asking for an ‘on-glass’ version of touchfoil and we are now able to respond with touchglass, allowing us to directly compete against the incumbent suppliers of glass laminated touch sensors.” He continued: “With over 70 years of unrivalled, customised glass manufacturing and processing experience, Romag share our passion for innovation. Together, we can tailor-make touchglass in volume, as a single, dual or multitouch sensor to meet integrators’ vast scope of needs, and an anticipated 99% of design briefs.” Ryan Green, CEO of Romag concluded: “Romag has
a proven track record of innovation and we are delighted to have partnered with Visualplanet who share this enthusiasm. Using our advanced manufacturing processes and visualplanet’s touchfoil™ technology, we are the only supplier that can produce completely bespoke solutions to service this growing market.” Visualplanet’s touchglass and world-leading Pro-Cap touch sensor touchfoil are both available to order now. For more information about Romag, visit www.romag.co.uk. READER ENQUIRY NO: 0817/0130
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CAREERS
The UK’s Leading Glass & Glazing Newspaper
CAREERS RECRUITMENT & TRAINING
See more positions online at: www.glassnews.co.uk
Helping you find & place positions. If you are looking to recruit, contact us today for prices! Email: christina@glassnews.co.uk or Tel: 07805 051322 NEW APPOINTMENTS
NEW APPOINTMENTS
NO HALF MEASURES FOR WINDOW WARE’S RISING SALES STAR, DEMI
VELUX ANNOUNCES NEW MANAGING DIRECTOR TO LEAD ITS ROOF WINDOW OPERATIONS IN THE UK
There’s been plenty of discussion in the press recently about the lack of women in the traditionally male-dominated glazing and fenestration industry, so it’s perhaps a timely coincidence that the star of our positive people story just happens to be a woman!
Roof window manufacturer VELUX® has today (Tuesday, 11 July) announced that Pedro Poole Derqui will head up its UKwide operations.
Window Ware’s rising star is Demi Whitbread, who has recently been promoted to the position of Area Sales Manager (ASM) for the Home Counties and North London. And while she is currently the only female ASM in the company, her gender is really just an aside to the actual focus of our article - a success story to inspire any budding sales person and real-life proof that drive, determination and hard work WILL pay off!
BIG BREAK Demi initially got her foot through Window Ware’s door as a general filing assistant
almost five and a half years ago, but it wasn’t long before Head of Internal Sales and Marketing, Sarah Binns, recognised her potential and snapped her up to become an integral member of her office-based sales team. Sarah said, “It was obvious Demi was meant for more! She was eager to take on additional responsibility and always willing to go the extra mile - such natural talent and enthusiasm deserved to be recognised.”
UNLEASH POTENTIAL Demi rose to the challenge of her new role by helping to increase sales and grow business in her area. Buoyed by brilliant customer feedback and healthy sales figures, Demi’s confidence went from strength to strength. Even when she was assigned a larger sales area to look after, Demi’s can-do attitude meant she took it all in her stride! After five years in internal sales, Demi was given the opportunity to break out from behind a desk and swap phone pitching for face-to-face relationship-building on the road.
TRUE METTLE So, for the last three months, Demi has dedicated her time to providing first-class sales support and fenestration supplies to her newly-adopted community of customers in Herts, Beds, Bucks and northern outskirts of London. Even at this early stage, her efforts seem to have really hit their mark! Though you would normally expect to see a settlingin period, she has already managed to bring new customers on board and win back lost accounts. That’s not to say it’s been easy! Demi explained, “I’ve had to build many relationships from the ground up. Trust must be earned and customers are understandably skeptical until I’ve proved to them I know my stuff and have their best interests at heart no hard sell, just superb interpersonal skills. It’s been tough going at times, but I’ve loved every minute. I’m looking forward to growing my skills and experience as the role develops further!”
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The 52-year-old has been appointed managing director and will lead a team of 250 staff across the UK and Ireland from its UK head office in Glenrothes, Fife. Pedro, who has been in position since 1 June, will be responsible for growing the UK business, which makes a range of roof windows that it sells to the construction sector and homeowners, with the aim of giving customers the very best quality, price and service across the whole of the UK. Pedro has more than 12 years’ experience of working in the roof window industry having joined VELUX in Spain where he was managing director. Before joining VELUX, Pedro spent most of his career in high profile marketing and sales positions working for companies including Unilever, where he was brand manager for cleaning products Comfort, CIF and Domestos, and high end hair and make-up brands L’Oréal, Maybelline and Garnier.
Sam Nuckey, Window Ware’s Managing Director, echoed Demi’s comment by saying, “Only by building close long-term relationships with our customers, are we able to fully understand their needs and improve what we do to become an integral component in their supply chain and product offering. This approach has enabled Window Ware to serve the industry extremely well over the past 30 years. We expect all our employees to always consider the customer first and deliver the best possible solution to suit their individual requirements. Demi has a natural ease with people, so is a pleasure to work with both in the office and out in the field. Her constantly expanding knowledge and her inexhaustible interest in our wide product range has surprised many, but justifies our
His extensive career has seen him work in a number of different countries including Spain, as well as Columbia and Chile. Keith Riddle, former Managing Director of VELUX GBI who has now taken up his new position of Vice President of Sales and Operational Marketing of VELUX, said: “Pedro joins the UK business at an exciting time for the industry. His track record of leadership in marketing and sales roles will be a great asset to the company and I’m very much looking forward to working with Pedro and tapping into his skill set that will help us achieve great things.” Commenting on the new appointment, Pedro said: “I am delighted to be joining the UK headquarters in Glenrothes. VELUX has an enviable reputation, fantastic staff and a first class client base so steering the growth of the team into its next phase of development is very exciting.” www.velux.com READER ENQUIRY NO: 0817/0131
decision that Demi should work more closely with our valued customers.”
ABOUT WINDOW WARE Window Ware is one of the UK’s leading distributors of window and door hardware, tools, fixings and consumables to the fenestration market. The company is renowned for supplying some of the bestknown, most trusted brands like Yale, MACO, Trojan, Xpert, Greenwood Airvac and RW Simon, all backed by excellent next-day service and unrivalled expertise. Find out more and browse their products online at www.windowware.co.uk. READER ENQUIRY NO: 0817/0132
August 2017 | www.glassnews.co.uk
CAREERS
The UK’s Leading Glass & Glazing Newspaper
NEW APPOINTMENTS
EMPLAS COMPLETES ORGANISATIONAL RESTRUCTURE AS PART OF LONG TERM GROWTH PLANS
NEW APPOINTMENTS
NEW DIRECTOR OF SPECIFICATION SALES FOR WICONA
NEW APPOINTMENTS
EXLABESA APPOINTS NATIONAL SPECIFICATION MANAGER Aluminium systems house, Exlabesa has appointed Ripley Foster as its National Specification Manager. His role will cover the whole of the country and will involve working with specifiers and supporting commercial fabricators in tendering for contracts. Derek Hodgson, Exlabesa’s General Manager, said, “We are delighted that Ripley has joined the company. He has got a wealth of experience in the commercial and specification market that he will be bringing with him.” Ripley is similarly pleased to have joined the team, saying, “This is a great opportunity to work with a company whose aluminium product range is superb and they have already achieved success in the UK and international commercial markets. In my role, I am looking forward to adding further value in this sector while supporting their commercial fabricating partners.”
Emplas has announced restructure of its senior management team as part of threeyear strategic growth plan through to 2020. With significant and continuing growth in Q1 and Q2 this year and following on from increased sales last year, the organisational review sees Emplas bring new and experienced personnel, to its senior leadership team. This sees Ryan Johnson, continue to head the business as Managing Director. Kush Patel, formerly Emplas’ Operations Director, steps up to a new position as Deputy Managing Director, while Philip Brown continues in his tenure as Financial Director. Ray Sinclair, assumes a new role of Operations Director, while John Leary, is Emplas’ recently appointed Sales and Marketing Director. Roberto Canassa, is also promoted to board level as IT Director. Kevin Johnson will continue to offer strategic leadership to the business as Emplas’ Chairman, while its board will also be supported by a newly created management team. Emplas added Profile 22’s new Optima suite to its offer last year, launching the new Optima Flush system at the beginning of this year. It added the UltraRoof 380 from Ultraframe to its offer in Spring, while the G15 Fabricator of the Year has recently upgraded its’ composite door offer to offer Secured by Design specification as Standard.
Graham Hurrell has joined Wicona as Director of Specification Sales, bringing more than 30 years’ industry experience. Primarily responsible for increasing WICONA’s visibility as a high-specification, architectural product brand, Graham will be working across WICONA’s core markets to develop engineered solutions, and further elevate the brand’s presence in its sector. With WICONA renowned for delivering technically complex, high-end bespoke solutions, part of Graham’s role is to oversee consistency of quality across the board by ensuring that product testing, accreditation standards and resourcing are perfectly aligned. Graham first started working for the Sapa Group in 1998 and progressed to Director of Specification Sales for Sapa Building System UK, followed by a three-year assignment on international business development. After a short period away from Sapa, Graham is thrilled to return to the Group.
Emplas also recently announced the expansion of its ex-stock colour range. Cutting lead times and reducing costs, foiled Cream, Anthracite Grey, Anthracite Grey on White, Black Brown, and Black Brown on White are now available as ex-stock standard colours.
Speaking of his appointment, Graham said: “I am passionate about Sapa as an organisation, which is largely down to the respect I hold for both the business model and products themselves, and the people I work alongside. Although much of my career has developed within the group, I am taking a fresh approach to this new challenge at WICONA, with the backup of insight and familiarity.”
Product innovation has been accompanied by major expansion of Emplas’ manufacturing capability, including investment in new machinery and a 18,000 sq ft extension of its factory. This has also included the integration of its manufacturing and IT infrastructures with those of customer services and client software tools, to offer improved transparency and service to its customers.
Graham lives in Suffolk, close to the Essex border, and will be dividing his working hours between WICONA’s offices in London, Wakefield and Tewkesbury. When Graham isn’t spending time with his wife and grown up children, he can be found catching up with the latest in motorsport, or discovering new places through international travel.
For more information on Emplas visit www.emplas.co.uk , email info@emplas.co.uk or call 01933 674880.
To get in touch with Graham with a view to working together, please contact him on 07387 108400 or at graham.hurrell@sapagroup.com.
READER ENQUIRY NO: 0817/0133
www.glassnews.co.uk | August 2017
READER ENQUIRY NO: 0817/0134
Exlabesa extrudes aluminium profiles and facades for domestic and commercial applications. The company has been listening to and working in co-operation with architects and specifiers both nationally and
internationally for many years helping to develop a range of innovative products that includes aluminium facades, curtain walling, windows, doors and low rise glazing. All products are extruded in the company’s state of the art Doncaster headquarters and can be anodised and painted in house too. Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY NO: 0817/0135
NEW APPOINTMENTS
HURST EXPANDS NATIONAL SALES TEAM Leading door panel and composite door manufacturer Hurst Plastics has bolstered its operations with the appointment of Steph Van Heerden within its sales team.
We value everyone who works for Hurst and we’re pleased to draw high calibre people to the business with attractive benefits and the opportunity for greater career development.”
South African born Steph is a well-known and experienced figure in the glazing industry. His recruitment as Regional Business Manager, covering Scotland and the North West, is part of Hurst Plastics’ ambitious growth plans to serve a greater network of customers nationally.
“Now in our 20th year, we’re incredibly proud to have experienced significant growth in every area of our business over the last 12 months. This is, in no small measure, down to the efforts of our growing sales and customer service teams, who are dedicated to delivering an industry-leading service.
Steph joins Hurst Plastics’ established sales team during an intensive period of investment within the business. The investment programme is enabling Hurst to consistently deliver a superior quality product and high levels of service, whilst extending its geographical reach throughout the UK. Mark Atkinson, Sales Director at Hurst Plastics, commented: “We are delighted to welcome Steph to Hurst Plastics. He is a highly regarded sales professional and will be a great asset to our team as we strive to secure new business and develop stronger connections with more customers nationally.
“Recently, we have also made a substantial investment in to new vehicles for our national sales team and our transport department. By delivering more than 95% of our doors on our own fleet, we will be able to maintain our ontime in-full record of above 98.5%. With this boost to the sales team and more investments planned, it’s sure to be another successful year for Hurst!” Steph said: “Hurst Plastics is one of the industry’s most established composite door and door panel manufacturers and I am really enthusiastic about this role. Hurst has a fantastic product range and a terrific team of people and I’m looking forward to developing more business opportunities in the north for the company. Hurst is the best firm that I have worked for since I moved to the UK from South Africa in 2005 – the company looks after staff, innovates and invests in its products and provides a great level of support, which sets it apart within the industry. I’m genuinely excited to be involved.” Tel: 01482 790790 - www.hurst-plastics.co.uk READER ENQUIRY NO: 0817/0136
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FACE TO FACE SPECIAL EDITION
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Gary Morton, Chairman, GM Fundraising
THIS MONTH: Christina Shaw, Director of Glass News and Fenestra Build
LE D D A P Talks about her involvement in the forthcoming Paddle to 2 L A D E P Pedal challenge, just six short weeks away!
Gary Morton, founder of GM Fundraising and MD of Central RPL, speaks to Glass News about the inaugural ladies challenge.
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IT’S ALL ABOUT YOU Where were you born and live, currently...
I was born in Doncaster and I’m originally from a small mining town, Thorne. Currently I live in Tickhill, with my little boy Oliver and partner Justin.
the tenacity to get involved in something so worth while, I can’t wait to meet the children we are doing this for.
Your least favourite part of the challenge... When we first started I hated the bike! I couldn’t get up a hill for love nor money! I still don’t enjoy the hills, but its part and parcel of the challenge. Its been really hard having to give up so many weekends and evenings and there have been a lot of early starts!
We’re hearing a lot about Paddle 2 22nd - 26th August 2017 Pedal, what is it exactly? Gary Morton and the inaugural ladies team, raising money for Hope House
IT’S ALL ABOUT YOU
YOUR CAREER
Where were you born and live, currently...
When and how you joined this industry...
Born in Wednesbury, now live in a tiny one horse village called Seisdon.
Started as an engineer with Thermoseal Services, more years than I care to mention ago.
We’re hearing a lot about Paddle 2 Pedal, what is it exactly? A huge challenge, for the 12 extraordinary women from our industry. 100 canoeing miles, which is much tougher than it sounds, a 150 ft abseil and a 120 mile bike ride to round it off.
What kind of training has been involved?
AND YOUR FUTURE What you would like to do if you weren’t in the industry... I would certainly be travelling a lot more and increasing my commitment to GM Fundraising, of course.
A particular ambition...
The girls all have their own training plan. In addition we have run 6 training weekends.
To get to £2.0 million for the kids and to grow a sizeable group of companies in our sector.
Your favourite part of the challenge...
The way you want to be remembered...
We are supporting the girls, so my favourite part will be when it ends and they are all safely back to Hope House.
YOUR CAREER
and arm exercises, for the canoe training, plus the official training weekends, where we canoe all day and bike the following day. The training has been really tough and all of the ladies have found it difficult to fit in.
Your favourite part of the challenge... Being part of a very strong bunch of ladies (and men); who have found the time and had
Early starts.
PLEASE DONATE AT:
www.justgiving.com/fundraising/gmfp2p
AND YOUR FUTURE
What you would like to do if you weren’t in the industry... Something creative, probably an interior designer. I love up-cycling old furniture (no pun intended)!
A particular ambition... To see my son succeed in life and be happy, kind and live a good life. We are so lucky to have our health, there isn’t anything else really worth asking for.
A decent bloke.
Your least favourite part of the challenge...
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Canoeing from P2P is a ladies only challenge, devised to be extremely tough, so we can convince people Glasbury to Chepstow to dig very deep into their pockets and help (100 miles) raise money for an extremely worthy charity: WhenAbseil and how you joined this GM Fundraising, which raises funds for Cycling from Chepstow industry... terminally ill children at Hope House. The to Hope House challenge takes place on 20th August, so I actually started out as an advertising (120 miles) please donate as soon as you can! agency and my first client was Connaught Conservatories in Rotherham! David What kind of training has been introduced me to some titles he advertised with, and I set about setting up an industry involved? magazine, which is still going strong today. A The week I wrote this I had done five spinning few life changing events after that, and six years classes (by Wednesday)! I’ve climbed Hartside ago, I started Glass News - its the best thing I Fell on the bike and I’m due to it again in a ever did! I love the independence of working couple of weeks, for the cycling training. Core for myself and I love the people in the industry. ab training every day which includes planks
The way you want to be remembered... Christina Shaw, on a climb, during one of the training sessions. Only another 40 miles to go!
A good mum, a nice person, someone who is always happy and smiling.
PLEASE DONATE AT:
www.justgiving.com/fundraising/shawp2p August 2017 | www.glassnews.co.uk
FACE TO FACE SPECIAL EDITION
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Sioned Webb, Marketing Director of AluK
THIS MONTH: Clare O’Hara, Divisional Managing Director of The Epwin Group
LE D D A P Clare joined the Epwin Group two years ago and has been 2 L A D E P in the industry for most of her career. She is delighted
Sioned is responsible for overseeing the whole marketing department at AluK and has recently been promoted to this position.
IT’S ALL ABOUT YOU Where were you born and live, currently... I was born in North Wales and spent most of my childhood in a place called Amlwch. I now live in Abergavenny, South Wales.
We’re hearing a lot about Paddle 2 Pedal, what is it exactly? A great challenge for just the women of the industry; raising money for a muchneeded charity Hope House a hospice for terminally ill children and their families. 100 miles of canoeing, an abseil then 120mile bike ride to Oswestry, to Hope House itself.
What kind of training has been involved? Along with the scheduled team training weekends, for me it has involved getting back into the pool, gym and out on the road with my bike.
Your favourite part of the challenge... I’d like to say I’m enjoying the extra training, but that would be a lie. However, I’m enjoying getting out on the bike with my husband; gone are date nights at a nice restaurant it’s now out for a 50-mile bike ride through beautiful parts of
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that the Epwin Group are sponsoring P2P.
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Monmouthshire – which I suppose isn’t bad!
IT’S ALL ABOUT YOU
But mostly I’m loving spending time with the rest of the team. We came together instantly on day one and we’ve become such great friends. Laugh! Well I’ve not laughed so much in a long time! It’s so much fun but hard work also! From taking out every fisherman’s line along the river to letting every local know of the numerous “POT HOLES!” that are on our roads – we’ve made wonderful memories so far! And isn’t that what life’s about!
Where were you born and live, currently...
Your least favourite part of the challenge... Ending up in the water – which has happened a couple of times so far during training and I’m positive it’ll happen again before and during the event! From the moment you enter the water, instantly thinking you’re going to drown then realising you can touch the bottom as you’re only waist deep! Yes! It’s happened!
YOUR CAREER When and how you joined this industry... I joined REHAU at 16 years of age on an apprenticeship scheme. It provided me with a fantastic grounding and understanding of business and manufacturing. I had
I currently live in Evesham but originally, I am from Manchester. Prior to this challenge I was pretty unfamiliar with the cycling routes around the area but after the last few weeks of training I feel a lot more comfortable.
Are you signalling left Sioned or reaching for a glass of wine? Please donate: www.justgiving. com/fundraising/webbp2p
the opportunity to move to the Head Office in Ross on Wye at 21 as Marketing Assistant, and from there to Marketing Communications Manager. I left the industry but still within construction for 20 years and now happily back working as Marketing Director at AluK based in Chepstow.
AND YOUR FUTURE What you would like to do if you weren’t in the industry...
YOUR CAREER
The first ever GM Fundraising all-female Glasbury to Chepstow event, sponsored by the Epwin Group and our (100 miles) chance to make a difference. It will see the Abseil team canoe 100 miles of the River Wye, abseil When andChepstow how you joined this Cycling from the rock face at Symonds Yat, then cycle 120 to Hope House industry... miles to Oswestry. (120 miles) I have worked in various sales positions within the industry from national sales manager What kind of training has been to Key accounts director and then Group involved? Sales Director. I had my first experience in Training for P2P has been incredibly gruelling general management as Managing Director and we’ve all been giving up evenings and of a specialist glazing division within a PLC. weekends to put the hours in. But we’re doing It’s now been over 2 years since I joined the it for the children and their families who are Epwin Group as Divisional Managing Director supported by Hope House Hospice and this that has been are very fulfilling and rewarding is what keeps us going when the going gets experience. I am delighted that the Epwin tough. We will be meeting children and families Group are sponsoring P2P and truly grateful from Hope House Children’s Hospice when for the support they provide for their 3 team we reach the end of the challenge at Oswestry members taking part. and I know it will be a very moving and humbling experience for everyone involved.
Your favourite part of the challenge... The opportunity I have to raise valuable funds for the Hospice and make a difference to those children and their families that really deserve it.
A particular ambition...
Your least favourite part of the challenge...
To build my own home..
It has to be the waiting. We had the idea and initial planning last summer so it’s been over a year now. I am now looking forward to completing the challenge and spending my weekends with my family , not on a bike!
Happy.
PLEASE DONATE AT:
www.justgiving.com/fundraising/webbp2p www.glassnews.co.uk | August 2017
We’re hearing a lot about Paddle22nd 2 - 26th August 2017 Pedal, what is it exactly? Canoeing from
Running my own hotel business.
The way you want to be remembered...
Clare O’Hara, leading the group on one of the training weekends. Training has been particularly gruelling for the team.
AND YOUR FUTURE
What you would like to do if you weren’t in the industry... Probably spend more time with my children however, I love being in the industry and I hope to be around in the future.
A particular ambition... To finish P2P in one piece!
The way you want to be remembered... A fun, generous and hardworking mother.
PLEASE DONATE AT:
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FACE TO FACE SPECIAL EDITION
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Charlotte Davies, Head of Marketing, Edgetech
THIS MONTH: Sarah Ball, Director of Balls2 Marketing & Organiser of PIGS
LE D D A P Sarah talks to Glass News aboutA 2P ED the P2PL challenge.
I am responsible for communicating who we are and what we do across the UK, Asia Pacific and South Africa regions. I have been working at Edgetech since 2007.
IT’S ALL ABOUT YOU
IT’S ALL ABOUT YOU
Where were you born and live, currently...
Coventry, moved around a lot and now lives in Derby.
We’re hearing a lot about Paddle 2 Pedal, what is it exactly?
We’re hearing a lot about Paddle 2 Pedal, what is it exactly?
It’s the first all-female GM Fundraising event. It involves the usual cycle challenge we’ve come to expect from GM but this time they’ve thrown us in the deep end (literally at times!) by making canoeing and abseiling a part of the event too!
Learning how to steer a canoe in a straight line, which is harder than it looks. As well as getting to grips with cycling on the road and long distance. They say you never forget how to ride a bike, they were lying!
Your favourite part of the challenge... Actually really enjoying the canoeing, it’s nice to try something completely different and see the country from a different perspective.
Your least favourite part of the challenge... Cycling on the road – car drivers can be mean!
YOUR CAREER When and how you joined this industry... I was an impressionable 18 year old when I joined the industry in my first ever full time
Charlotte and Sioned, both part of the P2P team, after completing the Iron Mountain 40 mile sportif - all part of the training and dedication needed to complete the event!
job. It’s a really lovely industry to be in and I can’t imagine doing anything else. It’s a very sociable and generous industry which I’ve experienced even more since starting this challenge and I love the industry even more!
AND YOUR FUTURE
It’s an amazing challenge to raise money for Hope House featuring 12 women from the glazing industry and I’m lucky enough to be part of it. In just 7 days we’re canoeing 100 miles and cycling 120, with an abseil in between!
What kind of training has been involved? As well as the training weekends, we have all been racking up the miles on our bikes. Living in Derby means I have a great base with its
Your favourite part of the challenge...
Getting to know everyone in the team. It’s definitely a team effort, not just the riders but all the support and organisation for the GM Fundraising team.
selling home improvements. I switched to marketing 13 years ago to become a PR and started Balls2 Marketing 7 years ago with my partner Andy.
AND YOUR FUTURE
22nd - 26th August 2017 A particular Your least favourite Canoeing from ambition... part of the challenge... Glasbury to Chepstow
I want to walk across the Missing a training session! (100 miles)Sahara! Although I was away on Abseil I’ve been told its holiday, I felt like I was Cycling from Chepstow indescribably beautiful at letting the team down. to Hope House night because you can see (120 miles)the sky beyond the curvature of the earth. It sounds amazing.
YOUR CAREER
When and how you joined this industry...
The way you want to be remembered... With a smile.
Technically I’ve been part of the industry since the age of 19. I started out
What you would like to do if you weren’t in the industry... Definitely not the Tour de France!
A particular ambition... This amazing challenge has given me the bug for long distance now so I think I’ll be aiming for a half and then maybe a full marathon at some point in the future!
The way you want to be remembered... As a kind, genuine and happy person, who wasn’t afraid of a challenge!
PLEASE DONATE AT:
www.justgiving.com/fundraising/daviesp2p 80
GIRLS ONLY superb country lanes and stunning scenery for cycling.
Where were you born and live, currently...
Born, raised and still living in Warwickshire. Loving the fact that I’m only a mile away from beautiful country lanes, perfect for cycle training!
What kind of training has been involved?
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PLEASE DONATE AT:
www.justgiving.com/fundraising/ballp2p August 2017 | www.glassnews.co.uk
FACE TO FACE SPECIAL EDITION
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Katrina Earl, Northern Regional Sales Manager, Epwin Group
THIS MONTH: Tina Moorhouse, Managing Director, Oakland Glass
LE D D A P Tina talks to Glass2 News about the challenges, ups and L A D E P downs of the Paddle to Pedal event.
Explains the commitment needed to complete the P2P challenge.
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GIRLS ONLY
IT’S ALL ABOUT YOU Where were you born and live, currently...
Born in Halifax, now live in Liversedge.
We’re hearing a lot about Paddle 2 Pedal, what is it exactly? Paddle to Pedal is a charity event, raising money for terminally ill children, who will not reach adulthood.
22nd -Tina 26th August Moorhouse, pictured 2017 second from the left,
having just completed Canoeing fromthe Doggy Paddle - an 18 mile canoeing event. All part of the P2P training! Glasbury to Chepstow (100 miles) Abseil Cycling, Canoeing, Personal trainer, falling Cycling from Chepstow off the bike and going under the canoe! It’s a to Hope House When and how you joined this rollercoaster of emotion! (120 miles) industry...
What kind of training has been involved? Katrina Earl, back row, third from the left. Katrina has embraced the challenge and is a fantastic team member and a good strong cyclist. This picture is during a short break during an interval training session.
IT’S ALL ABOUT YOU
other training to get into shape for the event.
Where were you born and live, currently... Born in Hartlepool, live in Sheffield.
What kind of training has been involved? 6 full weekends of training in a canoe all day and on the road cycling. Also personally in the week, I am doing 2 spin classes, 2 weight classes, 2 x 5 mile runs and a monster bike ride on a Saturday morning.
Your favourite part of the challenge... Not keen on both challenges, the road scares me and the canoe is painful sitting in one position for hours, however I’m enjoying the
Your favourite part of the challenge...
YOUR CAREER
Favourite part of the challenge is canoeing and being with an amazing group of motivated strong women.
Your least favourite part of the challenge...
When and how you joined this industry...
Least favourite is the bike, I don’t like traffic!
I was 20 a Typist at Premier Profiles.
I’d be a wedding planner, I’m great at organising a good party.
A particular ambition... To own a boat.
AND YOUR FUTURE If I wasn’t involved in the industry and had to work I would love a Bistro Café. If I could afford not to work I would like to travel everywhere and anywhere!
A particular ambition...
Always enthusiastic and smiling! Katrina Earl, a pit stop during a 56 mile cycling session.
To own a motor home and travel around France and Italy.
The way you want to be remembered...
The way you want to be remembered... Always smiling, not taking myself too seriously and living life to its full potential.
PLEASE DONATE AT:
www.justgiving.com/fundraising/earlp2p www.glassnews.co.uk | August 2017
I joined the industry through default as my husband owned the shares in Oakland Glass and when he passed away I inherited the shares. I had no intentions of being involved in the business and came in working as Sales in 2003, working my way upto Sales Director and then Managing Director in July 2007.
What you would like to do if you weren’t in the industry...
AND YOUR FUTURE What you would like to do if you weren’t in the industry...
YOUR CAREER
Always smiling. Tina Moorhouse, at the end of another gruelling cycling session. Before this event Tina couldn’t even ride a bike!
PLEASE DONATE AT:
www.justgiving.com/fundraising/moorhousep2p 81
FACE TO FACE SPECIAL EDITION
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Nikki Dunbar, Marketing Executive, Liniar
THIS MONTH: Helen Noble, Graphic Designer and Marketing, Liniar
LE D D A P An experienced graphic designerA andL loves working for Liniar. 2 D E P Helen is a very determined member of the team and has taken
Nikki joined Liniar as a graduate and has worked here ever since. Nikki knows no fear when it comes to this challenge!
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on this challenge head on!
IT’S ALL ABOUT YOU Where were you born and live, currently... I was born in Nottingham and now live a few miles down the road. I’ve also lived in the lovely town of Buxton when I was there at university.
We’re hearing a lot about Paddle 2 Pedal, what is it exactly? A challenge consisting of 100 miles in a canoe down the River Wye and then cycling 120 miles – with a 120ft abseil thrown in for good measure. We’re doing this to raise money for Hope House, which is a fantastic cause!
What kind of training has been involved? A lot of it! The canoe and bike ride weekends have only been a small part of the overall training. We’ve all had to put in a great deal of our own time out on the bike and in the gym to prepare properly.
Your favourite part of the challenge... Having such a great bunch of ladies to tackle this with - the way we’ve all come together as a team is fantastic. Another highlight has to be falling out of the canoe head first on a weir.
Your least favourite part of the challenge... Being battered and bruised! I’ve lost count of the cuts, bruises and blisters – and that’s just from canoeing.
YOUR CAREER When and how you joined this industry... I joined the industry as a graduate in September 2013 as part of the Liniar marketing team and have been here ever since.
AND YOUR FUTURE What you would like to do if you weren’t in the industry... Not too far away from windows and doors – I would probably have carried on with the creative path and been an interior designer. Secretly, though, I’ve always wanted to be a cast member at Disney World.
A particular ambition... Just to be happy and settled with a family of my own. In terms of hobby ambition, I would love to go cycling in the Pyrenees or in the Balearic mountains.
The way you want to be remembered... As the one willing to give anything a go. I was recently given the title of ‘Head of Danger’ after falling out the canoe on a weir and going round for another go – even though I can’t really swim!
PLEASE DONATE AT:
www.justgiving.com/fundraising/liniarp2p 82
GIRLS ONLY
IT’S ALL ABOUT YOU Where were you born and live, currently...
I was born at RAF Wegburg in Germany and I now live in Sutton In Ashfield, Notts.
We’re hearing a lot about Paddle 2 Pedal, what is it exactly?
Paddle2Pedal is 100 miles canoeing and 120 miles cyclone - oh and mustn’t forget the abseil!
22nd - 26th August 2017
Canoeing from Glasbury to Chepstow (100 miles) Abseil Training has been tough, especially for a non Cycling from Chepstow canoeist / cyclist before all this began! Aching to Hope House muscles I never knew I had, cuts, bruises When how you joined this (120 and miles) and a few dents in my pride at times when I
What kind of training has been involved?
have found a particular ride or canoe day a struggle. Even simply trying to fit training in is difficult at times, we all have jobs, families, children that fill up our time - I certainly owe several favours for all the childcare I have needed!
Your favourite part of the challenge... My favourite part of this is that it has forced me to push myself physically and it has taken me out of my comfort zone, which have both been great confidence builders. But also, meeting and becoming a team with the other women has been a fantastic experience.
Your least favourite part of the challenge... My least favourite things…there is a list! The amount of time that training has taken me away from my daughter, she isn’t too impressed about it either. The aches, pains, blisters, cuts and bruises. Nearly getting my head run over by a motorbike when I fell off my bike. Hills…I hate hills!
YOUR CAREER
industry...
After 8 years designing magazines and advertising at a publishing house, I started as Graphic Designer at Liniar in 2012 after moving to the area to be with my husband.
AND YOUR FUTURE What you would like to do if you weren’t in the industry... If I wasn’t in this industry, I would still design, but I’d be fully freelance, to allow me to spend more time with my daughter and bake more cupcakes!
A particular ambition... A particular ambition is to get through Paddle2Pedal in one piece! But, away from this challenge, I’d like to organise my own team fundraising event to raise money for McMillan or Cancer Research.
The way you want to be remembered... I’d like to be remembered as someone that gives it her all, struggles at times, but never gives up!
PLEASE DONATE AT:
www.justgiving.com/fundraising/liniarp2p August 2017 | www.glassnews.co.uk
FACE TO FACE SPECIAL EDITION
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Natasha Erskine, Marketing Executive, Glass & Glazing Federation (GGF)
THIS MONTH: Amy Perrin, National Account Manager, Quickslide
LE D D A P Amy is responsible for maintaining customer relations and has 2 L A D E P worked for Quickslide for the majority of her career.
Natasha is responsible for all things marketing at the Federation, including events, websites and PR.
What kind of training has been involved? Getting to grips with steering a canoe in a straight line whilst not falling in, and how to keep going for hours on a bike.
Your favourite part of the challenge... The views – I’ve never spent so much time in the Midlands and North and its really beautiful!
We’re hearing a lot about Paddle 2 Pedal, what is it exactly? It’s a bunch of 12 amazing ladies, covering 220 miles across roads and rivers (and down a cliff!) over seven days, raising a whole lot of money for Hope House children’s hospice.
We’re hearing a lot about Paddle 2 Pedal, what is it exactly?
YOUR CAREER When and how you joined this industry...
We have been attending monthly training weekends as a team since April, which has been a day in the boat and a day on the bike. Between these I have been attending spin classes, weight classes, and bike rides.
What you would like to do if you weren’t in the industry... I would enjoy working full time for different charities. There are a few close to my heart I have volunteered with recently that I would love to be able to commit more time to.
A particular ambition... I would love to get a campervan and travel around the world.
The way you want to be remembered... Happy and not afraid of a challenge!
PLEASE DONATE AT:
www.justgiving.com/fundraising/erskinep2p www.glassnews.co.uk | August 2017
I was born in Bristol, grew up in Halifax and now living in Huddersfield.
What kind of training has been involved?
AND YOUR FUTURE
I was born in Winchester, grew up in Cambridge and currently living in London.
Where were you born and live, currently...
The early mornings and dragging myself to the gym after a long day.
I joined two and a half years ago at the GGF, it was the first job in London I fancied relocating for and it was the right decision – this industry is a lovely one.
Where were you born and live, currently...
GIRLS ONLY
IT’S ALL ABOUT YOU
Paddle 2 Pedal is a fundraising event which consists of cycling, canoeing and an abseil Canoeing from raising money on behalf of Hope House, a hospice for terminally ill children. It’s also theGlasbury to Chepstow first all-female event GM Fundraising have (100 miles) organised which makes it really special to be Abseil a part of. Cycling from Chepstow
Your least favourite part of the challenge...
IT’S ALL ABOUT YOU
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22nd - 26th August 2017
Your favourite part of the challenge... My favourite part of the challenge is probably the canoeing (Just so long as the sun is shining and there is no wind which is a lot to ask in this country!!) I am yet to fall in however, so this could yet change.
Your least favourite part of the challenge... Least favourite is the bikes, I am 100% sure I won’t be catching ‘the cycling bug’.
to Hope House (120 miles)
Here’s our Amy! Still smiling! Please donate: www.justgiving.com/fundraising/perrinp2p
working life so far, I work in sales and really enjoy the industry.
AND YOUR FUTURE What you would like to do if you weren’t in the industry... I would love to have a dog grooming business!
YOUR CAREER
A particular ambition...
When and how you joined this industry...
The way you want to be remembered...
I started working for Quickslide when I was 18 so I have been here the majority of my
To visit as many countries as I can.
Someone who looked on the bright side of life!
PLEASE DONATE AT:
www.justgiving.com/fundraising/perrinp2p 83
FACE TO FACE SPECIAL EDITION
MACHINERY CUSTOM GLASS GAINS LEADING EDGE WITH BYSTRONIC INSTALLATION
THIS MONTH: Deborah Hendry, Managing Director of Kolorseal Ltd Debs runs her business from Dewsbury and is passionate about work and helping others. She is a determined member of the P2P team.
IT’S ALL ABOUT YOU Where were you born and live, currently... I was born in Otley and now I live in Leeds.
We’re hearing a lot about Paddle 2 Pedal, what is it exactly? P2P is a ladies only challenge which has been set up to help raise money for an extremely worthy charity: GM Fundraising. The funds we raise will go to Hope House, helping terminally ill children and their families.
What kind of training has been involved? The training has been tough. We have had six official training weekends, involving a day in the canoe and a day on the bike. I had to miss the very first session, as I had fallen off my bike a few weeks previously and broken my collar bone. It was very painful! Just one of the pitfalls I guess! As well as the training weekends I am going to the gym and doing circuit training and I go out on the bike.
Your favourite part of the challenge... I’m enjoying the canoeing, especially when the weather is nice and I’m not falling in that
is! You get to see the Country from a different perspective and its very scenic. Being a part of the P2P team is also amazing. We are all strong, driven women who help and support each other and its fantastic to be a part of it.
Your least favourite part of the challenge... The cycling! Having broken my collar bone at the beginning of training, it’s definitely put me off coming down hills at speed. Having said that, I have come a long way and I’m determined to get through it!
YOUR CAREER When and how you joined this industry... In 2004 I was running a window company, with a business partner. One of our customers asked for a cream window, which was quite unique at the time! I decided to launch my own colour coating company, and that is how Kolorseal came about. Obviously colour is now as popular, if not more, than white windows, and so Kolorseal has gone from strength to strength.
AND YOUR FUTURE What you would like to do if you weren’t in the industry... Event management. I’ve arranged a number of gala dinners in the past and really enjoyed it.
A particular ambition... I’m very passionate about my business and so I just want to be as successful as possible. I have expansion plans in place already!
The way you want to be remembered... Helpful and determined (and not ‘the one who is always falling out of the canoe’)! Debs (blue jacket) is raring to go. Another early morning start before a 56 mile training ride.
PLEASE DONATE AT:
www.justgiving.com/fundraising/shawp2p 84
A recent investment in equipment from Bystronic Glass UK is set to further raise the corporate profile of Custom Glass. After substantial investment by the Liverpool based company, the installation of a Comfort Line is expected to set a benchmark for the industry that will also further improve the company’s market position as one of the UK’s leading glass processors. Custom Glass has achieved substantial growth since it was established in 1982 as one of the country’s main manufacturers of domestic glass and toughened safety glass in the North West. Since Jeff Hooson took over as Managing Director, with more than 40 years experience in the sector under his belt, there have been considerable changes for the better. Consequently, the new 2.3 x 3.5 m Bystronic system will help to further automate production methods and increase efficiency to provide consistently high quality products. Recognised for excellent service and quality, Custom Glass produces glass products for both the commercial and domestic markets offering a diverse range of glass solutions. With a product portfolio that comprises various types of coated glasses senior management considered it vital to invest in state-of-the-art equipment, to take the company forward. With previous investments having been made in modern Bystronic machinery, the new IG line needed to run at the right speed alongside other production lines, whilst also having the ability to cope with larger commercial units. Jeff Hooson, Managing Director, Custom Glass comments, “Because of the assortment of products that we manufacture our machinery must be able to adapt to handle all sizes and shapes. This new system is extremely user friendly as it constantly calibrates itself so whatever comes down the line is automatically recognised.” The system replaces an older line used for domestic products which could not accommodate larger shapes for commercial applications. One aspect which impressed the Custom Glass team, during the purchasing process, was the tailored solutions which were meticulously created to ensure the system could fit into an extremely small production area. Jeff Hooson continues, “We were so impressed when Paul Gibbs and the engineering team managed to shoehorn the line into a very small space. After installation there was less than an inch in height difference with the roof of the production floor. Having tried other brands previously, there is now excellent quality consistency with the ‘Comfort Line’ system, and thanks to better after sales service packages we were naturally drawn to invest further in the Bystronic range. As a company we have always been progressive with a view to be a ‘one-stop-shop’ for glass supplies. As time has passed we have become more automated and with each investment it has improved standards not just for us but for our customers. The first Bystronic line included hotmelt sealing robots which was one of the first systems of its kind in the UK. The company has proved itself as a supplier and I
have not been disappointed in the investment - the system runs very well indeed.” Being a Founding Director of the National Glass Group it was inevitable that Jeff Hooson approached group members to evaluate and discuss the best products for Custom Glass. Subsequently, further investment in Bystronic and Hegla products has been made with cutting and washing solutions due to be installed later in the year. Quality, high performance production standards and customer satisfaction remain a priority for the company. With industry regulations and market sectors continually changing in relation to glass and glass products, investment in modern, reliable equipment was imperative. Jeff continues, “The capabilities of the Comfort line suits the dynamics of this company and our business plan. Paul clearly defined the key benefits and we believe that the Bystronic equipment is the best on the market. The company took a forward thinking approach when evaluating our needs and this will help us to remain at the forefront of the industry. Production at Custom Glass will increase considerably and product diversification with larger shapes will inevitably follow. The Bystronic Glass reputation is first class and we know that we can supply our customers with consistently high quality products. We believe that our reputation will be further enhanced by our association with the Bystronic and Hegla brands.” Operating out of 100,000 sq ft manufacturing facility Custom Glass provides a broad range of products and services to the fenestration and glazing sector. As one of the largest independent glass manufacturers in the UK, the company offers a broad portfolio for commercial and domestic applications, details of which can be found on the website: www.customglass.co.uk. Paul Gibbs, Sales Consultant, Hegla UK comments, “We consider we provide superior products and services which reflect our corporate philosophy of working alongside customers to ensure they achieve their targets. We have developed a strong working relationship with Custom Glass and feel confident about the new installation.” For more information on the glass solutions available from the Bystronic Hegla Preferred Partnership please call one of the team on 01908 251933 or 01952 677971. READER ENQUIRY NO: 0817/0137
August 2017 | www.glassnews.co.uk
0817/0138
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th
e
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1 O p e 0 y ve r la ri ea zi e n r s ng c in e in du st ry !
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Emmegi (UK) Limited Unit 14, Spitfire Close Coventry Business Park / CV5 6UR Coventry Tel +44 (0) 2476 676192 / Fax +44 (0) 2476 677381 / www.emmegi.com / info.uk@emmegi.com
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WARRANTY
f! o o r e n o r nde
0817/0145
u Everything
5 Star Warranty
Homeowners Guide
Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide
5 Star Warranty
COMPANY LOGO
5 Star Warranty
TO
Date of Purchase:
Installation Company: Manufacturers Receipt / Invoice
Order Number
Confirmation:
Number: This forms the
traceability of
your warranty,
not completing
(found on the
this section will
25
YEARS
label on the frame)
fail to validate
your warranty.
online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles warranty om/registration years mechanical 10 -hardware.c www.trojan warranty Friction stays 10 years mechanical Espag rods co.uk/registration Door lock www.totalhardwareltd. registration www.fullex-locks.com/ however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation please manufacturers. times, all at guidelines apply 18/02/2016
Liniar fabricators provide a ‘one-stop-shop’ to cater for every possible installation requirement. From wonderful windows, delightful doors, exceptional conservatory roof kits and inspired installation products – Liniar supplies the lot. The Liniar collection offers a whole host of benefits: •
Beautifully colour matched across the range
•
Unbeatable energy efficiency
•
A single point of guarantee
•
Installation guides and videos
•
Marketing tools and resources
• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd
08:46
1
ROSION OR I-C
25
YEARS
17/02/2016 17:32
1
Here’s how the process works... ONLINE WARRANTY REGISTRATION
INSTALLATION COMPLETION
As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:
On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.
• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
Untitled-9 1
CARD_V12.indd
Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.
Ground Breaking Industry First!
• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.
To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900
- A4 PEARL WARRANTY
Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty
ARANTEE GU D*
02/2016/0001
0041 - JAN16
Warranty Booklet
ROSION OR I-C ARANTEE GU D*
hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
ER
BY THE INSTALL BE COMPLETED
Y R 25 EARS FO
• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore
EARS A 25 Y NT
Ground Breaking Industry First!
tration
Warranty Regis
EARS A 25 Y NT
0817/0143
Y R 25 EARS FO
SUPPLIES
Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk
25/01/2016 14:05
WE WANT TO KNOW YOUR OPINION ABOUT THE INDUSTRY!
SPECIAL OFFER!!
12 MONTHS ADVERTISING IN THE FIND A SUPPLIER SECTION
Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk
Your ad here! Your ad here!
Your ad here!
MAINTENANCE PRODUCTS 0817/0144
FOR EVERY WINDOW & DOOR SPARE YOU’LL EVER NEED
OPTION 2
OPTION 1
£195
• • • • • • •
LOCKS HANDLES HINGES RESTRICTORS KEYS CUT TOOLS CONSUMABLES
+VAT for 12 months!
£295
+VAT for 12 months!
OPTION 3
£395
+VAT for 12 months!
All Classified Ads are invoiced for the year, each ad runs for 12 consecutive insertions.
BOOK TODAY!
Email: christina@glassnews.co.uk
UK WIDE NEXT DAY DELIVERY VIA PHONE OR INTERNET ORDERS
VISIT ONE OF OUR TRADE COUNTERS IN BATLEY & ROTHERHAM TO VIEW OUR FULL RANGE OF PRODUCTS VISIT
UPVCMAINTENANCE.CO.UK 88
0113 236 0800
@GlassnewsMag
Christina Shaw
/GlassNews
www.glassnews.co.uk
tradesales@upvcmaintenance.co.uk
August 2017 | www.glassnews.co.uk
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
MORE THAN JUST A NEWSPAPER
HARDWARE SUPPLIES
www.glassnews.co.uk @GlassnewsMag
/GlassNews
Christina Shaw
MINI-PILING 0817/0146
Cost Effective Solution for Constructing Conservatories on Poor Ground Conditions
Tel: 07966 663 207 | Email: enquiries@arisands-piling.co.uk 0817/0148
www.arisands-piling.co.uk Arisands Ltd, 11 Axholme Court, Bolton BL6 5HQ
COVERHEAD SCREWS & FIXINGS 0817/0147
F K Moore Ltd
The leading manufacturer and distributor of coverhead screws and fittings to the glass industries
GLASS & GLASS RACKING
Super-Clips & Finger Pulls Mirror Corners & Clips UK’s Widest Choice Of Coverhead Screws
Tel: 01843 593 440 sales@fkmoore.com www.glassnews.co.uk | August 2017
0817/0149
MORE THAN JUST A NEWSPAPER @GlassnewsMag
www.fkmoore.com
Christina Shaw
/GlassNews
www.glassnews.co.uk 89
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WINDOWS, DOORS & CONSERVATORIES Is your supplier letting you down ?
15
0817/0150
% FIRST ORDER DISCOUNT* FROM
10
Home to the
range of products
A new generation of vertical sliders
Working Days Lead Time*
www.bisonframes.co.uk
CONSERVATION
APPROVED!
Tel: 0800 138 3838 Email: sales@bisonframes.com
from only
t price anywhe re
Aluminium Bi-Fold Doors
£
per leaf
0817/0152
Up to 1200mm sash widths Stock colours : White, Black, Grey, Grey on White
SIT E
K
R LIVE Y DE
Going to any lengths, where the only corners cut are perfect ones.
U /madefortrade
@madefortrade1
*Offer applicable to new customers on your first set of doors only. *Excludes Glass and Delivery. *Lead Time depending on delivery day to your area. *Based on a like for like quote.
Tel: 01642 610798 Fax: 01642 671026
Classified 129-5 x 75mm.indd 4
www.madefortrade.co
Glass News - Classified Advert Bifods MAY 2017.indd 1
15,000 circulation!
Email: christina@glassnews.co.uk
18/05/2016 14:46
12/04/2017 15:49
NEED TO TARGET
@GlassnewsMag
Christina Shaw 0817/0153
/GlassNews
INSTALLERS?
Find local installers and the elusive white van man, with Glass News. We distribute to trade counters, as well as posting copies to a database of installers.
90
Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN
Quote turnaround within 2 hrs
GET A PRICE COMPARISON TODAY INLAND MA
£350
0817/0151
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Lo w e s
WE WANT TO KNOW YOUR OPINION ABOUT THE INDUSTRY! Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk August 2017 | www.glassnews.co.uk
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Is your supplier letting you down ?
10
COMPOSITE DOORS
% FIRST ORDER DISCOUNT* FROM
5
NEW LOW PRICES
st price anywhere Lowe
Conservatory Roofs
£
£382 +VAT
£1014
25mm Opal Poly
+VAT
DOUBLE HIP
3.4m x 2.3m
Active Blue Glass
inc. Box Gutter
£1286 +VAT
Quote turnaround within 2hrs
SIT E
EXTENSIVE RANGE EASY TO ORDER FAST DELIVERY
Very competitive roof glass
10 YEAR GUARANTEE
FR E
/madefortrade
Full range of composite GRP and thermoplastic doors providing strength, thermally efficiency and security COMPETETIVE PRICING
Active Blue Glass
E
UK MAINL A
0817/0154
3m x 2m
2.8m x 2.9m
R LIVE Y DE
ND
LEAN-TO
EDWARDIAN
GET A PRICE COMPARISON TODAY
COLLECTION
Working Days Lead Time
@madefortrade1
*Offer applicable to new customers on your first roof only. **Based on a like for like comparison.
Find your nearest depot today at www.nationalplastics.co.uk or call 0800 011 3503
Tel: 01642 610799 Fax: 01642 615854
www.madefortrade.co
0817/0156
GN - Classified Qtr page Advert Roofs MAY 2017.indd 1
12/04/2017 15:48
5 Star Warranty
Homeowners Guide
Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide
5 Star Warranty
COMPANY LOGO
5 Star Warranty
hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
Installation Company: Manufacturers Receipt / Invoice
Order Number
Confirmation:
Number: This forms the
traceability of
your warranty,
not completing
(found on the
this section will
your warranty.
warranty
registration
Friction stays Espag rods
18/02/2016
CARD_V12.indd
• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
ROSION OR I-C
25
YEARS
co.uk/registration
02/2016/0001
- A4 PEARL WARRANTY
Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.
www.totalhardwareltd.
however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation manufacturers. at all times, please guidelines apply
0041 - JAN16
Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty
ARANTEE GU D*
10 years mechanical Door lock
25
YEARS
label on the frame)
fail to validate
online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical handle door Stainless steel Shootbolts letter plate Stainless steel Door cylinders hinges Flag www.kenricks.co.uk Casement handles warranty om/registration 10 years mechanical www.trojan-hardware.c
www.fullex-locks.com/
Warranty Booklet
ROSION OR I-C
EARS A 25 Y NT
Date of Purchase:
Y R 25 EARS FO
ER
TED BY THE INSTALL
ARANTEE GU D*
25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore
Y R 25 EARS FO
tration
Warranty Regis TO BE COMPLE
EARS A 25 Y NT
Ground Breaking Industry First!
• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
08:46
0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd
1
17/02/2016 17:32
1
Ground Breaking Industry First! Here’s how the process works... INSTALLATION COMPLETION
As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:
On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.
• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk
FLYSCREENS
WINDOW OPERATORS
0817/0155
ONLINE WARRANTY REGISTRATION
• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.
WE WANT TO KNOW YOUR OPINION ABOUT THE INDUSTRY!
Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | August 2017
0817/0157
0817/0158
91
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USEFUL NUMBERS
British Plastics Federation (BPF) Tel: 0207 457 5000
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GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033
BSI – Assessment & Certification Tel: 0845 080 9000
Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800
BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000
Proskills – Head Office Tel: 01235 833844
Council for Aluminium in Building (CAB) Tel: 01453 828851
Proskills – Glass & Related Industries Neil Robinson Tel: 07917 015 322
Dekura Tel: 01952 201631
Recovinyl (via Axion Consulting) Tel: 0161 355 7618
Door & Hardware Federation (DHF) Tel: 01827 52337
The Glazing Ombudsman (TGO) Tel: 020 7397 7200
Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975
UK Green Building Council Tel: 0207 580 0623
Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936
Veka Recycling Tel: 01322 38721 Waste & Resources Action Programme (WRAP) Tel: 01295 819 900
@GlassnewsMag
Wood Window Alliance (WWA) Tel: 0844 209 261
www.glassnews.co.uk
Christina Shaw
/GlassNews
WASTE MANAGEMENT
Balers • Compactors • Granulators • Wood Burners • Can Crushers Whether you’re looking to recycle, reprocess, control Cardboard • Plastic Film • PVC • Glass • waste, Aluminium • Paper • Cans/Drums or compact your we can supply a system to suit. • Universal Windows
• Window Ware
• Window Fabrications
• A & B Glass
• Euroglaze Windows
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• Garrard Windows
• Window Warehouse
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• Anglian Home Improvements
E IT ! -S NT N O ME S EE ES FR SS A
MANAGE YOUR WASTE!
Whether you’re looking to recycle, reprocess, control or compact your waste,
we can supply customised systems to suit. Telephone: 01295 816733 Email: Info@landfillalternatives.co.uk 92
0817/0159
www.landfillalternatives.co.uk August 2017 | www.glassnews.co.uk
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15,000 circulation!
NEED TO TARGET INSTALLERS?
Find local installers and the elusive white van man, with Glass News.
We distribute to trade counters, as well as posting copies to a database of installers.
Email: christina@glassnews.co.uk SALES & MARKETING
BI-FOLDING DOORS
The
0817/0160
FOLDING SLIDING DOOR SYSTEM True Innovation – Warm Aluminium 0817/0162
www.bisonframes.co.uk
Tel: 0800 321 7284 Email: sales@bisonframes.com Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN
DATA, DIRECT MAIL & EMAIL DATA 0817/0161
Salestracker 3.5:
0817/0163
It’s time to up your sales and marketing game
COMPLETE MARKETING SOLUTIONS
Direct Mail Email Marketing Telesales
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Call 01934 808 293 for your FREE demo today or email hello@insightdata.co.uk
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insightdata business is better with insight
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93
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QUALIFICATIONS
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0817/0165
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NEED TO TARGET INSTALLERS? 15,000 circulation!
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PROFILE BENDING
0817/0167 0817/0166
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FORGET THE MARKETING MAZE. GO DIRECT TO YOUR NEXT CUSTOMER
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For more information, call us today on 01934 808 293 or email hello@insightdata.co.uk for a free demo
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95
0817/0169
EXCLUSIVELY
AVAILABLE FROM
• Secured by Design
• Robust unhanded die-cast gearbox
• Bi-directional die cast claws
• Profile related keeps with night vent feature
• Patented high-security locking
• Tested to 100,000 cycles
Featuring a patented high-security claw locking, The Sentinel™ is Secured by Design accredited, and capable of achieving the PAS 24 standard, delivering guaranteed security for any window. Robust and durable, the lock offers lifelong smooth operation, as proven by the 100,000 cycles test and the 240-hour salt spray testing exceeding BS EN 1670:2007.
www.pearlwindows.co.uk Call 0800 014 2769 Email sales@pearlwindows.co.uk * All warranties subject to terms and conditions and registration
0105 - JAN17 - PEARL THE SENTINEL AD (265MM X 318MM)_V1.indd 1
06/02/2017 13:28