A MERRY CHRISTMAS AND A HAPPY NEW YEAR, FROM EVERYONE AT GLASS NEWS!
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INSTALLERS | FABRICATORS | GLASS PEOPLE | ALSO STOCKED IN TRADE COUNTERS
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the River Wye, abseil 135ft down Symonds Yat and cycle 120 miles to Hope House in Oswestry.
The inaugural “Girls Only” event, which was completed over 7 days in August this year by 12 ladies from the fenestration industry, saw them canoe 100 miles of
Continued on page 4...
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The total was announced at the prestigious G Awards on Friday 17th November, where those from the team in attendance were invited onto the stage to hear the announcement.
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December 2017 | www.glassnews.co.uk
DECEMBER 2017
The UK’s Leading Glass & Glazing Newspaper
And so we reach the festive season. Unbelievable. Another year goes scooting by and Christmas is just round the corner. It always seems slightly strange writing about Christmas and the New Year and it’s still November! Nevertheless, all of us at Glass News send good wishes to our readers hoping everyone has a very Happy Christmas and a prosperous New Year. It is a time for us to, hopefully, relax and enjoy family and friends, forgetting the trials and tribulations of business even if it is only for a short period. It’s also a time to reflect on the past year and, possibly with some trepidation, think of what 2018 may mean for us. We use that word ‘prosperous’ in conjunction with the New Year and desperately hope it comes to pass! Whether prosperous is the word to describe 2017, is questionable. I’m not sure anyone would claim that it has been a bumper year. Certainly there are many companies that have experienced growth in the year but that growth doesn’t necessarily mean increased profits. Of those I have talked to who have grown in 2017 all, without exception, recognise that they have taken market share from others rather than seen their particular sector grow. There may be an exception to that, being aluminium. On the other hand, perhaps it is a case of aluminium winning business from the higher end PVCu market? Timber, too, seems to be having a resurgence.
Despite all this, and I had no intention of making this a ‘doom and gloom’ piece when I started writing it, we have an industry
www.glassnews.co.uk | December 2017
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I may be wrong but the upshot seems to be that someone’s gain is someone else’s loss. The market is fairly static and everyone is chipping away at a competitors’ customer base, which usually means a cheaper price, and all at a time when we see raw material prices increasing and the exchange rate running against us. It is not an easy scenario for anyone and there isn’t a lot of light at the end of the tunnel as, whatever happens with Brexit, the recovery time for our economy isn’t going to be instant.
As I’m writing now I have a young man sanding a parquet floor. The refurbishment of a floor that must be over 50 years old is excellent and the guy, a one man band, is booked up until March 2018, going as far afield as London from his Yorkshire base. He has a family and owns a nice house, cars and goes on driven pheasant shoots most weekends. He’ll never be out of work and will make a very nice living. Anything that encourages people to gain a skill must be commended and will be good for our industry in particular.
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There are plenty of reports to indicate market trends, whether Palmer or Insight Data, and they make interesting reading. We are experiencing more and more acquisitions and the ever increasing ‘super fabricator’ with many fabricators, even in the 300 to 400 frames per week category, moving away from fabrication and buying frames in. There is also the trend towards niche products and added value. In fact it is all about margin. Not rocket science: higher end products provide better margins so let the volume fabricators produce the frames while you diversify into aluminium bifolds, sliders and, possibly, low volume aluminium windows. Solid roofs are gaining in popularity with the single storey extension and tile roof conservatories as are vertical sliders in PVCu and timber and the fully reversible window, a staple diet in Scotland for a long time, seems to be moving south of the border.
that appears to be weathering the storm and a pretty much inexhaustible supply of customers. Home refurbishment is a constant thing and in many cases second and third generations of PVCu windows are being fitted. The point is there will always be work whether for the homeowner, new build, commercial et al. The only question is the margin that can be made and maybe we have to live through a period, however long, of small or smaller profits before the good times come again. What is clear is that there is no shortage of investment in premises, machinery, kit of all kinds and technology. Everything has become slicker and, I believe, more efficient. Pretty much everywhere we go we see evidence of technology being utilised, traceability of products from doors and windows to glass, and more and more automation being employed. While the growth of automation means less jobs are available, perhaps with the talk of the skills shortage, it’s not a bad thing! I can’t help thinking that a proper government backed apprenticeship scheme would be something of value, both to businesses and school leavers. Of course there will be young people destined for a variety of high flying professions and but I know that if I had children of school leaving age now, I would be encouraging them towards a trade.
CONTENTS
Be
IT’S TIME FOR A HAPPY CHRISTMAS. I THINK WE ALL DESERVE IT!
November 2017 crossword solution:
While I mull over what I can write in January’s Glass News that will be inspiring, uplifting and encouraging for 2018, you should have a well-deserved and very Happy Christmas. We shall all return in January, bright eyed and bushy tailed and ready to take on 2018 with gusto!
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Email Chris at: chris@glassnews.co.uk GN - Qtr page Korniche_ P3_OCT2017 .indd 1
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FRONT PAGE STORY
HARDWARE
MILA & SAFESTYLE SET
FOR 25 YEAR PARTNERSHIP Continued from page 1... “This fantastic total is a true reflection of the team’s sheer grit and determination shown throughout, not just in the challenge itself, but in their training and fundraising efforts too,” says Gary Morton, chairman of GM Fundraising. “This was the first all-female challenge GM Fundraising has ever organised and the 12-strong team certainly gave the boys a run for their money, myself included. Over the 20 years of GM Fundraising, and with all the events we have organised, you develop certain expectations of an inaugural event but the girls smashed it in every way. The camaraderie and team ethic was so strong; each and every member dug deep, pulled through and supported each other to do the same. What a huge success! “Special thanks must go to our headline sponsor Epwin Group, who not only contributed financially to this challenge, but also allowed the time for two of their leading ladies to take part, as well as Finance Director to lead the canoeing element of this challenge. “All the money raised goes directly to Hope House Children’s Hospices as each of the team covered their own costs for the challenge. We were also supported by our Headline sponsor Epwin Group, along with FIT Show, The Glazine and CentralRPL. Andy Goldsmith, Chief Executive of Hope House adds: “Every year, long-time supporters GM Fundraising go that extra mile to help the children and families who need us. This year they went even further than even they dreamed possible with the Paddle 2 Peddle team who have raised over £108,000. This is enough to pay for all the running costs for specialist care to children at Hope House Children’s Hospice for 10 days which is truly staggering! There are not enough words in the English dictionary to describe how grateful we are or how lucky we feel to have such wonderful support from the whole team. A huge thank you.” Gary concludes: “Thank you to everyone that has supported us throughout – and not just
4
from GM Fundraising and the Paddle2Pedal team, but from all the children, families and staff at Hope House.”
CHRISTINA SHAW, MD OF GLASS NEWS, COMMENTS: "As just one of the 12 participants in the Paddle2 Pedal Challenge I wanted to take this opportunity to thank all those kind people in our industry, and outside too, who have supported us all in this challenge. "The total we have raised for Hope House is well over double what was anticipated when we started and, apart from raising this money for a good cause, we have all become fitter and healthier as an added bonus. A big thank you to you all!" The team consisted: Clare O’Hara (Epwin Group), Katrina Earl (Epwin Group), Christina Shaw (Glass News), Natasha Erskine (GGF), Charlotte Davies (Edgetech), Sarah Ball (Balls2Marketing), Tina Moorhouse (Oakland Glass), Deborah Hendry (Kolorseal), Amy Perrin (Quickslide), Helen Noble (Liniar), Nikki Dunbar (Liniar) & Sioned Webb (ALUK), and were supported by Gary Morton (GM Fundraising), Alan Sadler (GM Fundraising), Graeme Bailey (GM Fundraising), Glyn Moorhouse (Oakland Glass) and Justin Lazenby (Glass News).
Safestyle UK has signed a new three-year supply agreement with Mila extending to the end of 2019. This will bring the remarkable partnership between the two businesses to more than 25 years. Richard Gyde, Mila’s Managing Director, said: “As always, this was a very competitive negotiation up against two of the hardware sectors other big names so I’m obviously delighted that Mila has come out on top again. After so many years, it’s a fantastic testament to our ability to keep on getting better and better.” Safestyle UK’s Operations Director Mark Scaife added: “We expect a lot from our suppliers and Mila have consistently demonstrated that they can live up to that. They share our constant drive for excellence and deserve their position as one of our key partners.” As well as being one of the largest fabricators in the UK, Safestyle is also one of the industry’s most progressive, setting the most rigorous standards for suppliers on everything from reducing packaging to demonstrating compliance with the Ethical Trading Initiative and Modern Day Slavery Act. Mila continues to meet all of these requirements, on top of achieving guaranteed On Time In Full performance metrics of more than 99%. As part of the preferred hardware supplier negotiations, the team from Safestyle visited Mila’s China office in order to audit Mila’s manufacturing partners.
They saw for themselves the scale of the quality control operation both at Mila and at the individual factories, and witnessed the company’s dual sourcing policy in action. Mila will continue to supply Safestyle UK with the vast majority of its window and door hardware requirements, including the new Supa stainless steel contemporary pull bars for Safestyle’s composite door range. Also part of the package are ProSecure door handles, ProStyle letterboxes, and both ProLinea espag and TBT window handles. Some of these are bespoke versions of products, developed by Mila specifically to suit Safestyle’s fabrication processes. In signing the supply agreement, Safestyle will benefit from a favourable transparent pricing structure, which includes preagreed bands linked directly to currency fluctuations and commodity prices. They will also continue to receive regular advanced briefings from Mila’s technical team on upcoming changes to hardware standards and regulations which affect their market. Richard Gyde added: “The Safestyle agreement obviously benefits both parties. It gives Safestyle guaranteed continuity of supply and improved certainty on pricing and it pushes us towards incremental product and performance improvements which are good for the whole business and in turn, I believe, for other customers as well.” Tel: 01327 312400 www.mila.co.uk
SUCCESSFUL YEAR FOR HARDWARE SUPPLY
John Crittenden, Managing Director of Carl F Groupco comments on the company’s successful year
A successful year for Carl F Groupco has affirmed the company’s position as a leading UK hardware supplier. Landmark achievements in 2017 have included the launch of a new catalogue. Featuring over 7,000 product lines, the reference source contains a comprehensive overview of all products supplied including door & window fittings, ventilation solutions and tools for aluminium, composite, PVCu and timber profile systems. Commenting on the year, Carl F Groupco’s Managing Director John Crittenden said: “Key areas of growth have included high security hardware, with increased demand triggered by Document Q. Our specialist brands including Carl F direct – our e-commerce tool supply business – and SmartSecure have also contributed to the positive year end picture. “As a forerunner of the Smart locking and access control evolution in the UK hardware market, we have continued to invest heavily in SmartSecure. In addition to our existing solutions based on FUHR’s fully motorised multipoint lock, we have increased the range to include the Yale Conexis L1, a retro-fit Smart keyless locking handle. We have also opened a new, dedicated SmartSecure showroom at our UK distribution centre in Peterborough.”
www.gmfundraising.co.uk
Looking to the year ahead, Carl F Groupco predicts continued strong interest in high security hardware, growing demand for high-end aluminium products and the ongoing expansion of its specialist brand ranges.
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December 2017 | www.glassnews.co.uk
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5
HARDWARE
CONEXIS L1 STRENGTHENS SMARTSECURE’S RETROFIT REMIT
The UK’s Leading Glass & Glazing Newspaper
KENRICK DEVELOPS BESPOKE SHOOTBOLT FOR GARRARD WINDOWS Kenrick has created a bespoke multipoint window locking system for Garrard Windows - one of the UK’s largest trade fabricators.
The Conexis L1 Keyless Locking System is added to Carl F Groupco’s SmartSecure solutions
Carl F Groupco has added the Conexis L1 – a Smart Keyless Locking Handle, to its SmartSecure range of electronic door locking and Smart access control solutions. Ideally suited for retrofit installations, the addition to the company’s portfolio enhances its range of Smart options and increases its Smart Tech offer. New markets for SmartSecure are opened up as any 92mm PZ door lock can easily be upgraded to incorporate the system, whether this is a retrofit or new door. The Conexis L1 joins the SmartSecure brand’s established FUHR multitronic 881 lock technology and access control options, which include the sensor based ‘SmartTouch comfort’ and radio based access control solutions. All SmartSecure variants are designed to be easy-to-fit and the Conexis L1, which can be fitted in just 20 minutes using a screwdriver and Smartphone, is engineered for ease of installation. Carl F Groupco is confident that the system will support Smart Tech take up. The Conexis L1 allows operation of the door lock through a number of access control methods including key cards, key tags, phone tags and an app. Technical support is seen as Carl F Groupco’s key strength in supporting the Conexis L1 – easy-to-access experts who provide straightforward advice are seen as essential in supporting the introduction of the product to the company’s portfolio. Carl F Groupco is an established supplier of window and door hardware. The SmartSecure brand is one of the most recent additions to its catalogue of over 7,000 product lines. Tel: 01733 393330 www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter: @Carl_F_Groupco and @_SmartSecure
READER ENQUIRY NO: 1217/0008
6
Developed in response to growing homeowner demand for enhanced security products, the new locking system incorporates a unique heavy-duty shootbolt, which is twice as thick as a standard shootbolt. The Excalibur Heavy Duty Shootbolt, which is totally exclusive to Garrard Windows, is Secured by Design approved and one of the most secure multi point window locking systems in its class. Every one of the 3,000 windows that Garrard Windows fabricates from Liniar profile each week is equipped with a Kenrick system and the majority are now fitted with this new shootbolt. The fitter-friendly shootbolt features a robust unhanded die-cast gearbox and bidirectional die-cast claws to ensure it provides exceptional security and reliability. The centre keep of the claws has been branded with Garrard Windows’ ‘Vevo’ logo. Steve Leek, Garrard Windows’ managing director, said: “We’ve enjoyed a long and prosperous partnership with Kenrick, during which the company has kept pace with our growth and introduced a number of new products to the range. The team at Kenrick developed this new shootbolt to meet our customer needs. It carries all the hallmarks of quality and security and is now the most popular system we use. “We continue to work with Kenrick because every product is made from high quality components that don’t fail. As a volume fabricator, we need a robust supply chain and Kenrick is a secure partner for us, bringing industry-leading service levels that we know we can rely on. Stock levels are fundamental
YALE LAUNCHES FLUSH SASH SHOOTBOLT The security specialists at Yale have launched a new Shootbolt lock to fit modern flush sash systems that offers the usual security credentials you would expect from Yale, with the additional convenience of a night vent facility.
and Kenrick holds more stock than any of its competitors. This means that our supply never run out, even on bespoke products.” Steve Williams, Kenrick’s sales and marketing director, added: “We’re very pleased to show off our enviable new product development abilities and create a product that Garrard Windows’ customers clearly want. It marks our commitment to serve fabricators and develop leading-edge products that cater for individual requirements. We’re looking forward to continuing our long relationship with Garrard and supporting the business as it continues to grow.” Kenrick has supplied a range of locking systems to Garrard Windows for more than 10 years. As well as the newly developed heavy-duty system, Kenrick also supplies its Centurion four-point locking system and Excalibur multipoint locking system. Kenrick brands the cover plate of the Centurion gearbox and Excalibur’s keeps with Garrard Windows’ ‘Vevo’ logo. Garrard Windows is also one of the first fabricators in the UK to adopt the Nemesis bi-directional twin cam espagnolette window locking system which has been designed specifically for aluminium profiles. Excalibur and Centurion are supported by a comprehensive suite of product literature which is tailored to the installer or end user. It also comes with its own security guarantee, which offers up to £500 towards the cost of replacing a damaged window or door and up to £600 towards the cost of replacing stolen property for a period of five years from the date of installation. Garrard Windows manufactures its range of PVCu windows and doors, PVCu vertical sliders and aluminium windows and doors from its 90,000 square feet factory near Aylesbury. Now in its 20th year of business, the company employs 250 staff. Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point locking system, the four-point Centurion system and the Easifit and Espagnolette locking systems.
Paul Atkinson, Sales and Commercial Director for Yale, comments: “The developing UK fenestration market has seen huge growth in flush sash systems offering both a traditional and contemporary aesthetics. We have enhanced our proven Shootbolt range with a lock to suit flush sash systems, allowing homeowners to achieve the look they desire, without compromising on security. “The Yale Shootbolt system has variants suitable for flush sash and French casement, as well as standard casement styles of window. The new Shootbolt Flush Sash Window Lock is available with a choice of cropping and non-cropping variants to suit a variety of manufacturing and stocking preferences.” Along with chamfered security shootbolts, the new Shootbolt variant features a secondary cam. This addition allows for the ‘night vent’ position which enables the window to be partially opened but still locked via the window handle. This position offers a means of ventilation and can improve the air quality in a home but should only be used when someone is inside the property as the lock is more secure when fully closed. Manufactured to the highest specifications and complying with British security standards, the Yale Shootbolt Flush Sash Window Lock delivers superior security performance; safeguarding homes from intruders. It also helps to protect against the elements by delivering optimal levels of weather-proofing, which is aided by the compression adjustable cams. The lock is Secured by Design accredited, PAS 24: 2016 compliant and backed by Yale’s 10-year mechanical guarantee – providing ultimate peace of mind to homeowners. Windows fitted with a Yale Shootbolt on flush sash as part of a Yale PAS 24 specification are also protected by Yale’s ‘Lifetime Security Guarantee*’ which allows fabricators and installers to take advantage of Yale's reputation for excellence with the consumer. For further information on the Shootbolt Flush Sash Window Lock or the rest of the Yale range, please visit www.yaledoorandwindowsolutions. co.uk or alternatively call 01902 366800. *For full details of the ‘Yale Lifetime Security Guarantee’ please visit www.yaledoorandwindowsolutions.co.uk.
Tel: 0121 553 2741 www.kenricks.co.uk READER ENQUIRY NO: 1217/0009
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December 2017 | www.glassnews.co.uk
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www.glassnews.co.uk | December 2017
7
HARDWARE
The UK’s Leading Glass & Glazing Newspaper
ERA FIRST FOR WINDOW CARL F GROUPCO & POLYFRAME RESTRICTOR SAFETY FUHR MARK 55 YEAR EXTINGUISHES MYTHS ABOUT PARTNERSHIP LOCKS WITH LOCAL FIRE CREW
A landmark anniversary of a partnership dating back to 1962 is celebrated by hardware distributor Carl F Groupco and renowned German lock manufacturer, FUHR
A 55 year partnership is celebrated by hardware distributor Carl F Groupco and renowned German lock manufacturer, FUHR. The company, then Groupco, was the original distributor of FUHR products in the UK and, after significant growth, Carl F Groupco is now FUHR’s largest single customer worldwide. The Safety Locking Cable Restrictor, from home security specialist ERA, is the only window restrictor to pass all British Standards, making it an obvious choice for those looking to enhance safety in domestic or commercial settings. Meeting the strictest safety standards, the Safety Locking Cable Restrictor has been thoroughly tested to satisfy even Grade 3 impact resistance of BS EN 13126-5, and has been proven to far surpass any other UK window restrictor in independent test scenarios. Marketing manager, Jemma Booker explains, “When it comes to ensuring safety, opting for substandard products is simply not worth the risk. The ERA Safety Locking Cable Restrictor is the only product on the market that can provide absolute peace of mind, having outperformed even the most popular competitor products on the market. What’s more, the Restrictor has been uniquely designed with discretion in mind and benefits from the same neutral style as our popular Maxim Window Handle. The result is a product which not only provides unrivalled safety standards but also offers aesthetic appeal.” Suitable for both domestic and commercial use, the Safety Locking Cable Restrictor has been designed for use on all windows and doors including timber, aluminium and PVCu. Ergonomically designed for easy operation, this market-leading device is an essential addition for anyone looking to improve safety around open windows and doors. For further information about window restrictors and other ERA home security products, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or by emailing info@eraeverywhere.com. READER ENQUIRY NO: 1217/0012
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The collaboration between the two companies dates back to 1962 and, from the earliest days, FUHR’s extensive range of locking solutions have been flagship lines in the Carl F Groupco catalogue. Six FUHR products are currently featured in Carl F Groupco’s top 10 best seller list: the biggest selling line overall is the FUHR 856 Type 3 door lock. Endorsing the partnership, FUHR’s Managing Director and owner, Andreas Fuhr said: “We value our relationship with Carl F Groupco extremely highly. The strength of the partnership comes from our shared values and history – we look forward to continuing to work with the team to supply our traditional markets and expand into new sectors such as Smart Tech.” Carl F Groupco’s Managing Director John Crittenden expanded on the significance of the relationship: “We have grown with FUHR to increase our offer from standard mechanical locks to the fully motorised 881 multipoint lock. FUHR is an important partner to us for a number of reasons including product quality, innovation and service commitment. Support also plays a key role and training is extensive - our entire sales team has visited FUHR’s German headquarters to gain a deep understanding of product features, benefits and how to make a lock.” An extensive range of FUHR products is offered by Carl F Groupco including hardware that caters for all major aluminium systems. The FUHR multitronic fully motorised multipoint lock plays a pivotal role in Carl F Groupco’s pioneering SmartSecure electronic door locking and Smart access control brand. Tel: 01733 393330 - www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter: @Carl_F_Groupco and @_SmartSecure READER ENQUIRY NO: 1217/0013
Polyframe Livingston teamed up with its local fire crew to deliver some potentially life-saving training on identifying door locks that can be breached quickly. The Green Watch crew from Livingston Fire Station visited Polyframe’s 50,000-square foot site in Livingston where the Polyframe team was on hand to share its expert knowledge on the three most common door locks that the firefighters would face during a call-out and how they could tackle them in an emergency. Green Watch then set about breaking into the locks and found that they could only break one of them with the readily available tools. Martin Linden, managing director of Polyframe, Livingston, explains: “We all know that seconds count in a fire, literally making the difference between life and death, so this was an important exercise for the crew. We examined the different locks and talked about the common techniques used to snap the cylinder. The crew could not break some of the higher security locks. “If they were to face those locks in an emergency, they would eventually have to cut through the door or break it down to gain entry – all of which obviously costs valuable time. Thanks to
this training, the team now knows which locks they can’t break quickly and, if they encounter them in a real-life situation, they can break the door without wasting time working on the lock. John McKenna, watch manager at Livingston Fire Station, said: “This was an extremely valuable training session for our people - the best they have done this year. We now have a greater understanding of modern door construction and the steps we would need to take when attempting entry. We were all impressed with the Polyframe door, which was fitted with high security hardware – we think it would be easier for us to gain access through the building wall if we came across one of those doors!” “We are a large employer in the region and it’s important for us to develop strong links with our local community, so we were delighted to welcome Green Watch to our site for this training. It’s rewarding to have contributed towards
protecting the lives of the 55,000 people who live in Livingston,” added Martin Linden. Polyframe operates nationally and has four PVCu production sites in Norwich (fabricating Rehau), Halifax (fabricating Halo and Eurocell), Gloucestershire (fabricating Duraflex) and Livingston (fabricating VEKA) which will collectively fabricate more than 13,000 frames a week when the expansion is completed at Livingston. Polyframe delivers first class support to help customers achieve greater efficiencies and enhance their businesses. Since its merger with Polyframe, the enlarged, fullservice Customade Group is now the biggest fabricator in the UK with revenues of more than £100 million. The group brings together an enviable range of products and some industry-leading brands, which include Polyframe (PVCu), REAL Aluminium (aluminium), Atlas Glazed Roof Solutions (glazed roofs), Virtuoso Doors (composite doors and PVCu panels), Hourglass (sealed glass units), and Fineline Aluminium (specialist glazing). For further information on the Polyframe range of multi-system PVCu windows, doors and conservatories, contact 01422 330460 or visit www.polyframe.co.uk. READER ENQUIRY NO: 1217/0014
December 2017 | www.glassnews.co.uk
TECH TALK
The UK’s Leading Glass & Glazing Newspaper
TECH TALK with Strafford Cooke, Technical Manager, Mila
MEETING THE CHALLENGE OF PART M Although Building Regulations are notoriously difficult to read, I think there’s a fairly widespread understanding of Approved Doc M across this industry, and how it applies to the door sector in particular. Essentially, it is all about ensuring that there is an ‘accessible threshold’ installed on the principle entrance doorway and all other external doors, including those to and from a private garden, in a new build property or a building which is undergoing material conversion or alteration. It’s an integral part of the Lifetime Homes standard, which has the very laudable aim of making all new homes accessible to the disabled and those with restricted mobility.
approach at risk from water overrunning. Officially, there is obviously nothing to stop an Inspector refusing to pass an installation with an upstand which is more than 15mm.
For our purposes, an ‘accessible threshold’ is defined as a 15mm upstand and, while I appreciate that most people do recognise that requirement, I still regularly see examples of fabricators and installers using 20 or even 25mm upstands with ramps incorporated either side to lessen the obstacle, particularly on sets of PVC-U double doors.
I understand of course that the reason why some do still choose a higher upstand is that it remains extremely challenging for single and double doors in PVC-U fitted with a low threshold to pass both the weather test contained within BS6375 pt 1 and the security test within PAS24.
While these may be accepted by some Building Inspectors, they don’t actually comply with the letter of the law and they leave any property with a downward sloping
I also think that builders should take some responsibility and consider these regulations when designing their properties. Many times I have seen doors fitted with low thresholds that are positioned at the bottom of a slope
with no precautions taken to lessen the effects of water running down the slope directly into the door. A simple drain or even a canopy would help! Mila has recognised this problem and it is something which we have been addressing over recent months in conjunction with one of our key development partners. They have developed a 15mm low threshold with integrated drainage which can be used with any frame system simply by changing the endcaps; and Mila in turn has developed the shootbolt and keeps to work directly with that. The integral drainage enables the low threshold to meet the BS6375 pt 1 weather test, and our new shootbolt incorporates a sliding keep and static mushroom which fits into the low threshold giving sufficient penetration without the need for drilling any holes and preventing movement of the door when testing. Test doors have been
Strafford Cooke
successfully tested to the PAS24: 2016 security standard. We will be releasing further details of this Part M, Part Q solution next year as part of our ongoing mission to provide an added value service to our customers We will also be releasing details of a TS008 compliant letter box which overcomes what I see as the other recurring issue of Part M as it applies to doors – namely the fact that there should be a minimum clear width of 775mm. The 775mm clear width is measured between the inner most part of the frame and the face of the open door and, while door furniture can project into this width, installers must take into account furniture fitted onto the door. What I have seen several times lately is TS008 compliant letterboxes being fitted which protrude by up 80 or even 100mm on the inside of the door, limiting how far the door can swing open and reducing that 775mm width. Installers need to be aware that, while they might be satisfying the criteria of a security standard on one hand by fitting these letterboxes, they might be failing the accessibility requirements on another. Fabricators and installers who want more advice on Part M can contact me directly for further advice via: scooke@mila.co.uk or on Twitter @StraffordCooke. By Strafford Cooke, Technical Manager, Mila
READER ENQUIRY NO: 1217/0015
www.glassnews.co.uk | December 2017
9
FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Natalie Fletcher, Team Leader, DOORCO Natalie Fletcher is the Team Leader for the manufacturing customer services team at leading composite door supplier DOORCO. Natalie balances managing a busy role and lots of responsibility, with spending quality time with her family.
IT’S ALL ABOUT YOU 40 words that sum you up… I am a hard-working, self-motivated team player. I love spending time with my family, especially my son Camren who’s 10, and really enjoy working with the whole team at DOORCO. I enjoy going for lunch with my mum and having quality time with her putting the world to rights.
Where you were born and live, currently… Born in Sale, Cheshire, I now live in Kidsgrove, Stoke-On-Trent with my 10-yearold son and partner, we hope to one day move and get ourselves on the property ladder.
Your education and the subject or activity in which you excelled… I went to the Grammar School in Sale. I didn’t really enjoy secondary school as much as primary. At primary school, I was in charge of the tuck shop - this probably explains why I was so podgy! I particularly excelled in arts and maths in my time at secondary school.
Your favourite sports or interests… I’m not really a sports fan and don’t really follow much sport although I did have horses when I was younger, and enjoyed competing at local shows throughout my childhood. I still really enjoy arts – I love to draw, this mainly has to be anything Camren my son requests, cartoons, dogs and superheroes. An ambition of mine is to learn to do a tattoo.
Your biggest regret in life… My only regret is not going on to do further education, but then again, I might not be working at DOORCO if I had done this …
Someone or something that inspires you… My family. My parents and my partner are my biggest inspiration - they work hard and very supportive of me and my career, always pushing me forward.
The temptation you can’t resist… Crisps! I’m not much for chocolate, but I LOVE salt and vinegar crisps.
YOUR CAREER When and how you joined this industry…
AND YOUR FUTURE
I joined DOORCO in February 2016 in the customer services team. This is the first job I have had in this industry. I sent my CV over to Jayne in February 2016 as I heard of a job going at DOORCO through a family connection, the company I was working for was struggling and I fancied a change of scenery, so I applied and it all started from there.
What you would like to do if you weren’t in this industry… If I wasn’t in the industry, I would have probably gone to do something in graphics or computing – maybe even be a tattooist (if the first one goes well!).
The job you do… I have recently been promoted to Team Leader, looking after the team of 4 who support the manufactured door side of the business – this is essentially anything that is painted or prepped in Macclesfield and requires a lot of liaison between all departments, from buyers through to the van drivers. We are a great team at DOORCO – it is fast paced and a busy environment – challenging at times – but I really love it. The team are very hard working and work very well together. There are different personalities amongst the team but everyone gets on really well and we make a great team.
A particular ambition… Your greatest achievement My greatest achievement to date is finding the balance between full-time working mum and career girl. I really enjoy my job at DOORCO and the career opportunities they have provided me – working my way up to Team Leader, whilst balancing the needs of a 10-year-old is no mean feat, but I am proud to be able to teach my son about work ethic and being able to provide some of the finer things in life.
To be the best I can be. I would like to progress further into the business and be able to support my team to do the same.
The way you want to be remembered… At work, I’d like to be remembered as “Nat Hard working, motivated and a great asset”. To others I would like to be remembered as bubbly, outgoing and a breath of fresh air.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 10
December 2017 | www.glassnews.co.uk
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GLASS NEWS INTERVIEW: DOORCO
The UK’s Leading Glass & Glazing Newspaper
GROWING AT A RATE, DOORCO CONTINUES TO INNOVATE BOTH IN THE UK & KOREA Joining a trade press visit to DOORCO’s Macclesfield based manufacturing, warehouse and distribution centre, Glass News’ Editor, Chris Champion, sees the ever expanding facility and talks with MD Dan Sullivan and meets the rapidly growing team. Having been a fairly regular visitor to DOORCO over the past five years I have seen significant changes every time. From visiting a building, not much more than a stone’s throw from the new head office facility, which was a warehouse with a Portakabin in it that served as the office, it’s chalk and cheese between that and the present offices. The showroom was little more than a broom cupboard that looked remarkably good through a wide angle lens! Since then every visit has seen progress. More and more warehouse space and then moving into the manufacture of prepped doors. CNCs and edge banders have been added as the business has grown as well as the addition of paint lines and drying ovens. On top of that more square footage of warehouse space has been added and, with Dan Sullivan’s ability of keeping his ear to the ground, it seems that good fortune, or canny skills, has resulted in the extra warehousing all being virtually attached to the main building – a big advantage over DOORCO’s early years of having warehousing 50 miles away from Macclesfield in Preston.
others have a free run at picking up the GRP composite door market and there is more than a little truth in that.
Dan Sullivan, Managing Director, DOORCO
A modest exterior belies the investment inside!
in comparison to the fast expanding GRP composite door market. Little did anyone know at that stage that the dream of being in control of their own destiny and being able to innovate was becoming a reality over in Korea!
that was concentrating on the US market. Understandably I didn’t register on their radar at all but I kept turning up, buying round trip air tickets on a monthly basis. I got to know some of the people there and they got so used to seeing me that I think they thought we’d better see him and then perhaps he’ll go away. As it transpired, I got a deal and so we started importing door blanks as John Collins International, my father-in-law’s timber company, and eventually set up a UK company specifically for GRP composite doors.
Can you explain that a bit more Dan?
Back in those days I think it’s fair to say it was a slow start for you…
To be able to do this, you must have control of your destiny and not be in a position where a manufacturer dictates the products you have to sell. The answer is to be vertically integrated and be your own manufacturer. And that’s what we were doing. While people wondered at our apparent lack of investment in the UK, we were building our own composite door factory in Korea. It gave us the opportunity to build a factory that used only the highest quality components, from the densest polyurethane foam and composite rails to quality finger jointed timber, always to the same quality and from the same source, so that the highest standards of production are maintained.
You started out as an importer of a GRP door blank from a Korean/ Chinese company long before you started your own DOORCO plant in Korea. That’s correct. It was about 11 years ago when, as an importer of timber internal doors, the GRP composite door had come to the market and was getting pretty popular. Being a bit green, I thought that sounded like a good idea and I’d join in, not realising that you couldn’t just turn up and asked to be an agent for the UK.
Basically we were middlemen. What happy days! Order containers of blanks to go straight to the customer, get paid, and never see the product. No warehousing, staff or premises required! I had, and still have, a complete adversity to debt. I always want to buy outright and am prepared to wait for something until I can afford it. That was the real reason for the slow start as I wasn’t prepared to go into debt or bring an investor on board. I’m sure some would think that I missed a trick and let
There must have been many customers, and potential customers, who wondered at the frugal facilities at Macclesfield and thought that it seemed relatively slow growth
I set about finding a manufacturer who wasn’t already committed to a UK distributor and found one in Thailand. To cut a long story short, there was no way that they could produce the volume required and so I went and bothered a larger company
Door blanks are dried in one of two ovens
Every prepped door blank gets careful inspection for hinge and lock fit and surface finish
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It was becoming more and more clear that the companies that could afford the 600 blanks at a time in a container would be limited and holding stock would become key. So again, the slow way of doing it, buy one container and sell it, then order two and sell them, and so on. We then built up a reasonable stock and could compete in the market. Should we have borrowed money or taken in an investor? It would certainly have speeded our growth but would have changed the whole dynamic of the company.
As an agent or distributor you have no control whatsoever and we had a vision of competing in the UK market, not just with ‘Me to’ products but with innovative products that took GRP door blanks away from the standard colours and styles to products that were cutting edge for that moment in time. That’s an important point. A specific product may be right today but trends move quickly and the public are constantly wanting new things.
Careful preparation prior to painting
December 2017 | www.glassnews.co.uk
GLASS NEWS INTERVIEW: DOORCO
The UK’s Leading Glass & Glazing Newspaper
Increased stock to satisfy demand
A contemporary style door blank exits the CNC
Control allows innovation - now that’s a different door!
The obvious question is about building it in Korea - presumably for cheap labour? However, having seen the Korean factory, I know that’s not the case… As you say, you’ve seen it, and the automation that is built into the process. We wanted to take away the human element where possible. Having people with glue bags putting the frames together does not make a consistent product. Robots do it much better: the same amount of glue every time and the same place. Once the foaming process is complete, it is automated from then on.
Could you automate the process any more than you do now? Yes we could, but we choose not to. I keep mentioning high standards and my partner in Korea, Tony Cha, has had a long career in the composite door industry and knows what can and cannot be done. There is a finite time required for curing at each stage of manufacture in order to maintain quality. More automation would speed the process but lower our standards. Not something we would ever do.
You’ve talked about having the ability to have control and to be able to make decisions that allow you to be innovative. Can you expand on this? Decision making at DOORCO is relatively easy. As happened earlier this year, we realised a beam saw would save both time
Fast cutting to size with the new beam saw
plus a second, and very fast, paint line. This new one will paint and dry skins in literally seconds.
Entering the paint booth en route to the new ovens
and tooling by moving cutting to size from the CNCs to a beam saw. As we don’t have a large board of directors or investors watching our every move, it was an instant decision to get it. Similarly, having a second edge bander would mean having a second string in the case of failure or maintenance of the original edge bander. It becomes an easy decision. Do we have the money? Right we’ll buy it. Keeping DOORCO lean and mean allows us to move quickly, whether it’s for a new door design or new machinery. It often surprises people how quickly we can move and it is not unusual to be talking to a customer about a new door design and having a sample in front of them within a week to ten days. It’s that same approach that allowed us to partner with Tony Cha and build the GRP composite door plant in Korea.
As an agent, you had been supplying your customers with a composite door they were used to and, with the advent of DOORCO Korea, you were suddenly saying “I’m now making my own door but stick with me ‘cos
Just part of the new warehouse and the 30,000 stock of door blanks
it’s as good as either of the wellknown brands.” The customers we have had since the early days of importing door blanks have been amazingly loyal. Have we got it right all the time? Certainly not. However we have never shied away from being upfront and honest even when our former supplier put a 20% price rise through! That was a shock to us and our customers but, with our customers’ help, we got through the problem and our customers stayed with us. We took our largest customer out to DOORCO Korea as moving supply was a critical decision for them. Once they’d seen the facility, the 8 100 tonne presses, the 14 port foaming line and the automated manufacture and paint line, we opened for business on the Monday morning with an order for 13 containers of our new DOORCO door blank!
Is the investment ongoing? It is, both in people, premises and machinery. A 9th 100 tonne press has gone in in Korea
This obviously means that the demand for the DOORCO door is still growing. Where are you on monthly numbers as you still supply containers direct to customers, ex warehouse product and prepped and painted doors? DOORCO is now supplying around 26,000 GRP composite door blanks per month out of Korea. What is interesting is how the market has changed. 2 years ago about 18% of prepped doors were painted but now it is over 50%. We keep around 30,000 door blanks in stock and, of course, glazing cassettes too. We’ll finish up the year turning over around £17m to £18m.
You’ve launched two new door styles in 2017 and the Links contemporary GRP etched skin non-woodgrain finish flush door. More for 2018? There will certainly be new styles in 2018 and the aluminium lookalike Links door you have seen today will probably develop further with other styles. There will be a double rebate door introduced and, just maybe, a genuine UK manufactured GRP composite door! We are putting in a new bespoke IT system with Business Micros and although we are now up to three of our own delivery vans, I can see that increasing. The whole team is expanding and we seem to be interviewing for new people every week. That’s good as it gives promotion prospects for existing staff. We have now introduced glazing for our prepped doors which will grow rapidly and, in turnover terms for the company, we are looking at a 25% to 30% increase in 2018.
Thanks Dan. Lots to look forward to in 2018 and DOORCO is certainly one company that continues to expand despite economic uncertainty.
Quality checking and packing for every prepped door blank
www.glassnews.co.uk | December 2017
Palletted for delivery
READER ENQUIRY NO: 1217/0017
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DOORS
The UK’s Leading Glass & Glazing Newspaper
RLM WINDOWS SMASHES SALES TARGETS WITH VIRTUOSO A formidable package has helped a Virtuoso Doors installer smash all targets and achieve an incredible sales conversion rate of 90% in composite doors. Newcastle-upon-Tyne based RLM Windows has successfully increased sales of composite doors by more than 75% and become one of the largest installers of composite doors in the region. RLM Windows became a customer of Virtuoso Doors seven years ago and has significantly increased the number of doors it installs with the support of Virtuoso to sustain its growth. Ricky MacDonald, owner of RLM Windows, explains: “Our ambition is to become the biggest installer of composite doors in the region so we needed to work with a partner that would help us achieve this goal. The package on offer from Virtuoso is incredible and we benefit from a wide range of products,
dependable service and lead times and amazing support from the whole team there. We’re delighted with our 75% growth in composite doors, the Virtuoso team has been fundamental in helping us achieve this.” RLM Windows’ showroom displays 14 Virtuoso composite doors. The new Virtu-AL aluminium textured, non-woodgrain finish composite door will be installed there soon. “When customers see the range of doors on display, they’re impressed with the choice and quality. They are like nothing else out there and that’s why 90% of enquiries we receive about composite doors convert to sales,” adds Ricky. “Virtuoso has kept pace with market trends and is always at the forefront of developments, bringing out new products, the latest colours and new additions like the pull bar handle. Virtuoso’s online quoting and ordering software, Gateway, has also been a terrific
resource making it so much easier for us to design doors, place orders and keep accurate customer records,” he says. RLM has achieved such success with composite doors in its heartland region, that it is now planning to open a second showroom in a new territory. This showroom will display Virtuoso composite doors exclusively. Tony Craggs, managing director of Virtuoso Doors, said: “Congratulations to Ricky and the team on such phenomenal success, we are delighted that they are doing so well with our composite doors. Differentiation is everything in this industry and it’s really encouraging to see a firm standing out amongst its competitors and winning new business at an exceptional rate. “Virtuoso has a solid reputation for quality and service and it’s important for us to
maintain this by nurturing long and loyal partnerships with businesses like RLM. We wish RLM every success for the future and look forward to the exciting opening of a second showroom.” To find out more about Virtuoso Doors, please contact marketing@virtuoso-doors.co.uk. READER ENQUIRY NO: 1217/0018
GETTING TASTY WITH DOOR BROCHURES FROM ENDURANCE Endurance® Doors have just launched a new 8-page taster brochure in response to customer demand for an inspirational brochure that can be distributed en masse, leaving their 92-page composite door bible more for the purposes of a reference guide.
brochure and it has also been designed to be used alongside the popular The Finishing Touches brochure, which details all hardware and glass options including the latest architectural and heritage options.
Described as ‘The Perfect Door For Your Home’ this new taster brochure highlights some of the key USP’s, including details of the BBA certified solid LVL timber core, unique Moisture Barrier System and high security locking options and guarantees. The seventeen colours are prominently promoted, along with a section encouraging users to try the new HomeView Door Designer.
Rachel Dixon, marketing manager of Endurance® Doors commented: ‘Our customers requested a shorter version of our 92-page composite door bible and so we’ve delivered this taster version in quick time. We’re also actively looking to expand our marketing department with a new marketing executive and assistant, so we’re able to fully support the needs of our business and rapidly growing brand. For further information, including a brochure pack, on Endurance® Doors, please visit www.endurancedoors.co.uk, e-mail sales@endurancedoors.co.uk or call the sales office on 01652 462042. You can also follow them on Twitter @EnduranceDoors.
The Classic, Country and Urban Collections are carefully summarised in the taster
READER ENQUIRY NO: 1217/0019
PROFILE 22 INTRODUCES ITS FRONTIER RANGE OF COMPOSITE DOORS Profile 22 has recently launched Frontier a new range of composite door leaves. Gerald Allen, Marketing Manager of Profile 22 comments: “Industry projections suggest that composite doors are set to continue their popularity until at least 2020, by which time they’ll make up around two thirds of the door sector. When a sector has growth projections like these, it’s important to have the right product in your portfolio to be able to take advantage of the opportunities. We are delighted to now offer the Frontier door leaves through Profile 22.” Manufactured in the UK, Frontier doors have a solid timber core and are available in 44mm and 48mm options. There are three ranges: traditional, contemporary and cottage, all featuring a beautiful and unique thermoplastic woodgrain finish that replicates timber and gives a more realistic effect. There is a wide range of glazing options covering decorative, plain and obscure designs and a capsule collection of 10 popular colours to help consumers personalise their choice – Black, White, Red, Green, Blue, Rosewood, Cherrywood, Chartwell Green, Soft Cream
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throughout the day. In addition to their excellent weather stability the facings are also highly durable with high impact performance even during extremes of temperature. The Frontier leaves are compatible with Profile 22’s universal composite door outer frame CD70 and the award-winning Profile 22 Optima chamfered and sculptured systems. Together, they create beautiful opportunities for fabricators and installers. and Anthracite Grey. Frontier’s hardware supplies locks and door furniture, with a choice at every price point too. Frontier doors are available in slabbed or pre-prepped options so Profile 22’s customers can choose the best option for their business. They are suitable for standard or low-threshold doors, so they’re suitable for domestic, new build, commercial and refurbishment projects. Frontier doors are scratch and abrasion resistant. COOLSKIN technology minimises the amount of solar heat absorption in order to reduce the surface temperature fluctuation
Aside from all the benefits of the doors themselves, it’s important to remember that when you choose Optima windows and Frontier doors from Profile 22, you get the benefit of being able to place window and door orders through a single supplier too. So, if you want to make the most of the growing composite door sector, then take a close look at the Frontier range from Profile 22. Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 1217/0020
EUROCELL RAISES THE BAR WITH LOWER THRESHOLD As a part of its drive to continuously improve its systems, Eurocell – the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline products – has introduced a new PVC-U low threshold for its Eurologik 70mm chamfered and ovolo doors that offers users an alternative to aluminium that will cut energy bills and improve comfort. This threshold is superior to aluminium equivalents because it reduces cold bridging and is more thermally efficient. Using the PVC-U low threshold improves the U-value by roughly 0.1 W/m2k depending on the style and specification of the door. Put another way, using the PVC-U threshold can boost the energy rating of a door by up to one energy band, over the aluminium equivalent. This threshold has another advantage too: Eurocell has designed it so that it can be removed and replaced without removing the whole door if damaged. Fully tested to BS 6375 and PAS 24 both on residential and French doors, the threshold complies with Part M of the Building Regulations (Access to and use of Buildings), which govern disabled access, when installed complete with a choice of specific ramps from the company. For more information about Eurocell, call 0800 988 3049 or visit eurocell.co.uk. READER ENQUIRY NO: 1217/0021
December 2017 | www.glassnews.co.uk
1217/0022
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www.glassnews.co.uk | December 2017
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DOORS
The UK’s Leading Glass & Glazing Newspaper
MAKING SURE FIRE DOORS ARE UP TO THE JOB A high specification, backed by third party testing and full accreditation, makes a lifechanging difference when it comes to the effectiveness of fire doors. Yet, despite the importance of their performance, fire doors are often first to be downgraded on a specification in order to cut costs. REHAU composite fire door partner Shepley, knows all about the importance of making sure fire doors are up to the job. “Fire doors are the first line of defence in containing fire and smoke, so when it comes to an emergency, they mustn’t fail,” says Tony Ball, Sales Director at Shepley. “Testing and achieving BS 476 and BS EN 1634 accreditation, must be in place to ensure compliance with fire regulations and for the safety of occupants. “As a REHAU composite fire door partner, we are one of a select number of fabricators who manufacture Agilia composite fire doors. In fact, we worked closely with REHAU to develop its global assessment accreditation which covers doors, as well as approved sidelights and toplights too. This testing is alongside BS 476 and BS EN 1634 accreditation. “It means all of our composite fire doors have been rigorously tested to make sure they are fire
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We use special fire glass for added insulation, with no Georgian wires, and there’s the option for Astra concealed fire door closers, which meet fire regulations and accessibility requirements.” resistant and offer smoke control for at least 30 minutes. We also offer a high specification too. We use special fire glass for added insulation, with no Georgian wires, and there’s the option for Astra concealed fire door closers, which meet fire regulations and accessibility requirements.” As well as being tested to the necessary accreditation for fire safety, Shepley’s composite fire doors achieve PAS 24 and Secured by Design to provide tough security for homes. There’s also a number of design options including colours and door style to choose from. “With the profile of fire safety nationally at the moment, the message about specifying high quality fire doors, couldn’t be more important,” adds Tony. “We have taken extra care to make sure our fire doors are up to the job, to give installers and occupants peace of mind.” www.shepley.com READER ENQUIRY NO: 1217/0023
MERCURY GLAZING DISTINCTION IS THE MARKET ADDS THE TD68 LEADER IN MORE DOOR TO ITS RANGE WAYS THAN ONE
When it comes to composite doors, everyone knows that Distinction Doors is the market leader. But it’s worth stepping back and understanding just how far ahead the company is. Chantel Roach, Sales and Marketing Director at Distinction Doors, comments: “We’re proud of what our company has achieved and we’re proud to support our customers in maximising the opportunities for their businesses.” Distinction Doors is the market leader in the most basic sense – it has over 50% of the market share. But that’s only the beginning. It’s when you delve deeper that you start to understand why it’s retained its status for so long.
“We work closely with our installing partners who are looking to work in - or are working in - the commercial sector.” Specialist aluminium frame manufacturer, Mercury Glazing Supplies Ltd., has just added the new TD68 commercial door to its range. Chris Reeks, Mercury’s Sales and Marketing Director, said, “We are delighted to be adding the TD68 commercial door into our portfolio. The new aluminium door allows us to extend our reach even further and helps our customers take advantage of the commercial aluminium opportunities.” The new TD68 door is being billed as one of the most thermally efficient, high usage commercial doors on the market. Designed by Jack Aluminium Systems the TD68 is ideal for public buildings and schools, as well as shopfronts, flats and apartments and offers intrinsic strength and security. It boasts some impressive thermal efficiency figures too with a typical u-value of 1.7 on a 1230mm wide door being achieved. Furthermore the door is accredited to BS: EN 6375 and has achieved PAS 24:2016 on a 1300mm x 3000mm single sash door! In the past twelve months, Mercury has witnessed an unprecedented upturn in sales of their aluminium products something that is reflected in current market trends. Chris explains “As recent industry reports confirm sales of aluminium ‘remain strong’ and sales of our products support this finding. We feel this is down to offering a comprehensive aluminium portfolio which is suitable for all markets sectors and is backed up with a high-quality service.” The new TD68 door will be manufactured at Mercury’s Gloucester fabrication plant. Customers will also have the reassurance of Mercury’s commitment to quality and customer service which aims to build long term commercial relationships. Chris concludes, “Aside from the products being a compelling offering, we work closely with our installing partners who are looking to work in or are working in - the commercial sector. We have a great deal of experience in-house that our customers can call on whenever they need it.”
The company has around 80,000 doors in stock at any one time at its 86,000 sq foot headquarters in Yorkshire – 260% more than its nearest rival! Coupled with around 180,000 glazing cassettes and 45,000 triple glazed units, it’s an impressive offering that translates into rapid delivery and turnaround times which our customers really appreciate. Then there’s the quality of the company’s service which is at an impressive high. Of course, above all, there’s the quality and pedigree of the door. Distinction’s Signature door is widely regarded as the most beautiful on the market and its oak tree woodgrain skin is much admired. And the glazing cassettes feature the same woodgrain effect for a seamless finish. It’s also proven to be the most thermally efficient – 17% more efficient than the next best. In the nxt-gen range the company is proving it’s the market leader in innovation too. For example, the glazing system sits flush within its frame and has an internal glass retention bead for a sleek and elegant finish that’s unique to nxt-gen. The brief was to create the next generation of composite doors and all the feedback is that the range has delivered exactly that. Marketing is equally impressive. The retail literature sells the Distinction difference clearly and stylishly while innovative features such as real RAL/BS colour swatches bring the door and its quality alive for homeowners. The company’s design boutique provides graphic design for promotional literature. And there’s a free bespoke door-designer tool that Distinction customers can use on their own websites and in their own sales processes. So if you’re looking for a reliable, professional, supportive and innovative composite door partner, there’s no need to look further than the number one: Distinction Doors. Tel: 01226 352274 - www.distinctiondoors.co.uk
Mercury Glazing was founded in 2002 and has grown substantially year on year thanks to its commitment to delivering high quality products backed up with a high quality service. With the addition of the Jack Door TD68 to the range, the company’s growth looks set to continue! Tel: 01452 383344 www.mercuryglazing.co.uk READER ENQUIRY NO: 1217/0024
READER ENQUIRY NO: 1217/0025
December 2017 | www.glassnews.co.uk
1217/0026
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www.glassnews.co.uk | December 2017
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DOORS
The UK’s Leading Glass & Glazing Newspaper
CELEBRATING 10 YEARS AS THE DOOR OF CHOICE FOR THE UK’S HOUSE BUILDERS & DEVELOPERS Leading door manufacturer DOORCO is celebrating a decade of supplying one of the commercial sector’s most popular composite doors. Over the period, the UK based manufacturer has supplied hundreds of thousands of doors into the new build and social housing markets. Customers over the decade include some of the largest names with well-known brands such Persimmon, Bellway, Barratt, Redrow, Bloors, Wimpey, Crest, Countryside and Millers relying on DOORCO for quality, performance and value for money when it comes to door specification. Dan Sullivan, DOORCO Managing Director comments: “We attribute much of our success over the last decade to the fact that we have an experienced network of customers across the UK who manufacture composite doors using DOORCO slabs. They’re experts in working in the demanding commercial arena, with flexibility to meet a variety of needs from the largest high volume social housing developments, to supplying bespoke niche doors for higher end private developments. This service goes hand in hand with the DOORCO product quality itself which represents one of the most heavily invested-
in composite doors currently available in the UK. We have spent on our product engineering and design, manufacturing and distribution facility, as well as expanding the door range itself to include some exciting ‘first’ unique composite doors: the DOORCO LINKS, the first door to link aluminium aesthetics with composite performance, and the new flagship MONZA which sets a new benchmark in contemporary doors. “The composite door sector is a competitive place to be so it’s imperative that suppliers can deliver whatever our customers need. DOORCO’s strategy has been to take control of the entire manufacturing process and invest in the best machinery for the job, which for us includes two state of the art paint lines, two edge banders, a beam saw, and three CNCs representing a third of a million spend. Our warehouse and distribution hub is now home to 30,000 doors in stock at any time. Colour is also an important commercial sector driver and coloured doors represent 60% of DOORCO’s sales. With the demand for colour comes the demand for paint. That’s why we took the decision earlier this year to invest £125,000 in the Schubox® - a system universally accepted as the most advanced
and efficient IR drying and curing system of its type in the world - to ensure we maintain control of supply and continue to meet the necessary lead times, regardless of colour. “All of this investment results in a composite door solution for the commercial market than is second to none. We can offer bespoke specification doors for individual requirements; full PAS 23/24 Doc Q compliant products; one of the industry’s widest ranges of door models, colours and sizes available direct from the manufacturer. And because we’re confident in our in-house manufacture, we can offer a 20-year structural warranty; 10-year paint warranty and 5-year stained door warranty.
“Demand for composite doors continues its relentless trend and shows no sign of slowing Together with our customers, DOORCO is determined to continue to the commercial composite door of choice for the next decade and beyond.” CAPTION: DOORCO now has the UK’s largest door slab stock holding – 30,000 slabs at any one time held in the 80,000ft2 Macclesfield warehouse and distribution hub If doors are important to your business, contact DOORCO to see how we can help.01625 428955 or visit: www.door-co.com. READER ENQUIRY NO: 1217/0027
NEW METALLIC COMPOSITE FOILS FROM 3D
LUMI DOOR’S A FAMILY FAVOURITE FOR DESIGNER PAUL
3D Laminates have just launched a range of non-grained, metallic foiled finishes for their long lasting CoolSkin® door skins for composite and panelled doors, that will help fuel further design inspiration for the sector in 2018 and beyond.
It was an obvious choice for Apeer R&D engineer Paul Vajda to have one of the doors he helped to design for his own home near the company’s Ballymena factory recently. So it was just as natural, when his fatherin-law wanted a new front door, that Paul would recommend the company’s radical Lumi system.
These new foiled finishes have been developed in conjunction with Hornschuch, harnessing their impressive Cool Colors foil technology, which has proven to offer outstanding weathering properties in both hot and cold climates. First to be launched is Alux DB 703 which resembles a slate grey base colour, yet benefitting from flecks of metallic ink in this flat application development. Within the range that has been inspired by aluminium in architecture, are also several other flecked foils and those with a brushed aluminium appearance, in various shades of grey and blue. Fundamentally important is the fact that 3D Laminates will also be able to supply a roll of matching foil for door profiles, that can easily be processed by the leading foiling companies that service the industry, or through existing stocks from the systems houses that support the UK market. With around 50% of all composite doors from the likes of Endurance Doors, Safestyle and Solidor in anthracite grey and schwarzbraun, the sales opportunity for these new category metallic woodgrains is overwhelmingly strong. Consumers like the appeal of aluminium, but without the associated price tag and so with the other addition of new flat glazing cassettes,
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leading manufacturers can now offer the next generation in composite door design. Mark Lofthouse, managing director of 3D Laminates commented: ‘The metallic options on CoolSkin® are a game changer for composite door manufacturers, as we look to face aluminium entrance doors head on with a better price point, improved energy efficiency credentials and consistent levels of supply within 5-7 days, given we are carrying stock in our UK warehouse. He continued: ‘I believe 2018 will see the introduction of a new type of aluminium inspired composite door and it will be important for manufacturers and installers to keep up with the latest design rationale.’ For further information and a free CoolSkin® sample swatch call 3D Laminates on 0113 273 6281, e-mail info@3d-laminates.com or visit their website at www.3d-laminates.com. READER ENQUIRY NO: 1217/0028
The result, a striking combination of Lumi composite door with two full-height glazed sidelights in Chartwell Green exterior, with Winchester foil inside to complement the oak flooring, was obviously well-received as the customer is now looking to order matching Lumi windows. Just as with the acclaimed Lumi windows, the entire system, door frame and sash is made of glass-fibre reinforced profiles and is triple glazed as standard. As well as U-Values as low
as 0.8 W/m²K, the Lumi door is exceptionally strong and of course every component, from windows, entrance doors, patio and bi-folds, is perfectly co-ordinated in the same iconic styling that has marked Lumi since its launch in 2015. The door was fitted by Apeer’s own fitting team manager Gary Neil, who said: “The system was designed for easy retrofit installation as well as new-build and that proved to be the case here. Once the old door was out, the new one was in and complete in just a couple of hours.” Apeer Marketing Manager Linda Tomb added: “The look of the finished door shows once again that the Lumi system is just as much at home in a traditional setting as in the contemporary it was initially designed for. We can’t wait to see how the whole house will look when it has the full set of Lumi windows to match.” Lumi proved to be a show-stopper from day one when the radically different window system was unveiled at Grand Designs London in 2015. Demand has grown exponentially since then and the system has been extended with the addition of patio and bi-fold doors as well as entrance doors, so now there is no installation, retrofit or newbuild, that could not be completely fulfilled with Lumi. www.apeer.co.uk READER ENQUIRY NO: 1217/0029
December 2017 | www.glassnews.co.uk
1217/0030
The most distinctive door yet... #nxtgen #distinctiondoors #ihavethisthingwithdoors
Setting a new standard in composite door design! Share your installations with us...
0345 2000 816 | customerservices@distinctiondoors.co.uk distinctiondoors.co.uk/nxt-gen | door-designer.co.uk Tried, tested and trusted, the UK’s number 1 composite door supplier
www.glassnews.co.uk | December 2017
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DOORS
The UK’s Leading Glass & Glazing Newspaper
AGILA OPENS UP NEW OPPORTUNITIES FOR FABRICATORS Since REHAU launched its AGILA sliding doors range sales of the PVC-U doors have been steadily growing and now more fabricators than ever are choosing to specify AGILA. AGILA sliding doors are great for modern living, letting in light and creating openness in any space. They can be installed as a traditional patio door, entrance door or door to a conservatory, and are available in eight different colour options to provide a flexible solution which can be tailored to the individual needs of the customer. A perfect fit for REHAU’s popular TOTAL70 windows system, the AGILA sliding door also offers continuity of product across larger specifications. As well as slimmer sightlines and superior aesthetics, AGILA sliding doors are incredibly energy efficient, with a triple glazing option on offer. They also come with enhanced security options and benefit from ERA’s new Total Security Guarantee for complete peace of mind.
BOWATER BY BIRTLEY ACHIEVES PAS1188 ON FLOOD DOOR
Currently there are ten businesses fabricating the AGILA Sliding Door across the UK and Ireland. These include Climatec, Fenster Trade Frames, GRM, Polyframe, Euroglaze, Stormking, Hadrian, Costello PVC, O’Grady UPVC Ltd and Caledonia Doors in Cumbernauld being the most recent company to come on board. To increase interest further, REHAU has released a new video online which highlights all the great features of the AGILA sliding doors to promote the product to fabricators and their customers. Clare Higgins, Product Manager, from REHAU said: “The AGILA sliding door has been a fantastic addition to our doors offer, providing our partners with a high quality and flexible door solution they can offer to their customers individually or as part of a full portfolio of REHAU products. With the trend for large span doors continuing to gather pace in the domestic market, we expect to see even more contractors choosing to offer our sliding doors over the coming months and years.”
Following months of product development and rigorous tests, Bowater by Birtley is pleased to announce that it has achieved the much coveted PAS1188 test standard on its Flood composite door. “Bowater by Birtley is one of just two companies to hold PAS1188 on composite doors,” explains Kevin Kiernan of Bowater by Birtley. “We invested the time and money to get it right because we recognise the importance of being able to offer this product. “Flooding is an increasingly relevant issue for homeowners in the UK and potentially devastating for those affected, not only in terms of damage to life and property, but also for insurance and resale ability. A recent study by the conservation charity WWF, reports that up to 2.5m homes will be at risk of flooding by 2050 if we don’t start futureproofing now. With the risk of being affected by floods
growing, there is political consensus that investment in defences and sensible planning is essential. But how do homeowners know when they are buying a genuinely suitable flood defence door? They can only be sure if the door comes with certification and in this case the relevant certification is PAS1188.” All products tested to PAS1188 are subject to an initial type test and the facility that manufactures the product is assessed for quality at the start of the process and then on an ongoing basis, typically once or twice a year. Kevin continues: “The Bowater by Birtley range of doors was brought to market to give fabricators, installers, housebuilders, specifiers and homeowners a wide choice of quality composite doors. We are already just one of a handful of companies to offer a double rebated 68mm composite door and now we are one of just two
For further information please visit www.rehau.uk/agila READER ENQUIRY NO: 1217/0031
ENDURANCE OFFERS AN ONLINE HOMEVIEW The HomeView Door Designer from solid core composite door brand, Endurance® Doors, has undergone further development to encourage consumers and trade partners to use the impressive 3D view on home facility. The lifelike 6-step process of the HomeView Door Designer has been hugely popular during the course of 2017, with record levels of usage by trade partners and consumers alike. The latest development to view on a home, facilitates the ability to rotate the chosen door in both 2D and 3D, to take account of imagery that’s not taken perfectly facing the camera of any device. Once consumers are fully happy with their chosen Endurance® door, they can then request a quote, find an installer, save to PDF, view on home, or even share with friends and family on social media. In the coming weeks, trade partners will also be able to use
this platform for full online ordering, as the rigorous testing programme for the back-end software integration concludes. There has also been the introduction of the new Duck Egg blue to the HomeView Door Designer, along with a number of new glass designs featuring a sandblasted effect. With large interactive door images filling the screen, any chosen specification can be seen in great detail, helping the sales process. Stephen Nadin, managing director, of Endurance® Doors commented: ‘HomeView Door Designer is the ultimate means in which you can design modern, high performance and feature-rich entrance doors. We’re investing heavily in this platform with back end integration just a matter of weeks away and so our trade partners will be able to manage their pricing and order processing digitally.’’ For further information on Endurance® Doors, including complete door sets or slab only manufacturing, please visit www. endurancedoors.co.uk, e-mail sales@ endurancedoors.co.uk or call the sales office on 01652 462042. You can also follow them on Twitter @EnduranceDoors. READER ENQUIRY NO: 1217/0032
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companies who will able to offer a fully certified Flood Defence door. This means that our customers can benefit from a complete range of doors with no gaps and no compromise, especially where it really matters.” For more information call 0845 121 5376 or visit www.bowaterbybirtley.co.uk. READER ENQUIRY NO: 1217/0033
ALUMINIUM BIFOLD DOORS, READY IN JUST 2 WEEKS FROM FRAME FAST UK Award winning manufacturer Frame Fast UK, the East Midlands’ largest trade fabricator, now offers aluminium bifold doors in just two weeks. “Installers are ordering more and more bifold doors,” says Nigel Leivers, Director at Frame Fast UK. “Whether it’s for a conservatory, an extension or a commercial project, we know they need them fast. We have made from ordering to site, quick and easy. With fast quote turnaround, including an online bifold door designer, to reliable processing of orders, it only takes from two weeks to get a bifold door from Frame Fast.” Frame Fast, celebrating its 20th year in 2017, manufactures aluminium bifold doors in its Derby factory. With modern, slimline frames, wide openings up to 7 panels and an ultra-low threshold option, its bifold doors can meet any project
requirement. Frame Fast is offering white bifold doors with warm-edge glass units as standard, in two weeks. Nigel adds: “This is just the start. We will be offering more colours on a 2-week turnaround very soon. This will give installers even more options, to complete projects really fast, for domestic and commercial projects. For made-to-order bifolds, we can do any RAL colour with dual option available.” Frame Fast UK has a complete range of aluminium products, so installers can order everything they need from one place. This includes aluminium sliding doors, French doors, residential and commercial doors, windows and curtain walling. For more info visit www.framefastuk.com. READER ENQUIRY NO: 1217/0034
December 2017 | www.glassnews.co.uk
DOORS
The UK’s Leading Glass & Glazing Newspaper
INDUSTRIAL SERVICES GROUP IS IMPRESSED BY NXT-GEN’S QUALITY Commercial fabricator and installer Industrial Services Group is one of the many businesses to start manufacturing Distinction Doors’ nxt-gen composite door. And ISG’s General Manager Peter Keeley is impressed so far: “We’re impressed by the quality and aesthetics of nxt-gen. Plus because the fabrication programme is shorter, it is quicker to fabricate.” Peter’s comments highlight the two clear benefits of Distinction’s nxt-gen range. The aesthetics take composite doors to the next level thanks to features such as the unique glazing system that sits flush within its frame and has an internal glass retention bead to create a sleek, balanced finish. At the same time, the beautiful oak woodgrain skin that is retained from Distinction’s Signature door marks it out as a Distinction door. The range also offers benefits to fabricators and installers because simple developments reduce waste, increase tooling yield and contribute to a reduced machining time of an average of two minutes per door.
ISG has been a customer of Distinction Doors for over ten years and manufactures between 40 and 70 composite doors per week for commercial clients up and down the country. Peter comments: “Composite doors are specified in most of the tenders we receive and we’re proud to be able to supply the market leading product.” High quality market-leading products are a core part of ISG’s compelling offering. The company surveys, manufactures and installs PVC-U windows, doors, composite doors and curtain walling. It offers transparent pricing, a proactive approach and a commitment to customer satisfaction that means it has never lost a client due to poor performance. But perhaps the most noteworthy part of ISG’s offering is the fact it is a social enterprise set up to give unemployed disabled people a chance to train, develop and go on to achieve sustained employment in the wider world of work. Wholly owned by Bradford Council today, its roots – and its ethos – stretch back to the 1920s when it was set up by the Bradford Royal Institute for the Blind to support incapacitated service people returning from World War I into employment. Industrial Services Group is known for being a high quality company supplying high quality products. And by becoming one of the first wave of fabricators to start working with Distinction Doors’ nxt-gen range, it’s just cemented that reputation. Tel: 01226 352274 - www.distinctiondoors.co.uk
Peter Keeley – General Manager at ISG
READER ENQUIRY NO: 1217/0035
ALUK OFFICIALLY LAUNCHES NEW F82 BI-FOLD After it made such a huge impact when it was previewed at the FIT Show, the door which AluK says will become the new benchmark in the bi-fold market has officially been launched. The Luminia F82 bi-fold is the flagship product in AluK’s premium Luminia range, and is now available exclusively from a network of Luminia Select Partners across the UK. Targeted directly at the higher end of the market where demand is buoyant and still growing, it has all the aesthetics and performance features needed to justify a premium price with strong and sustainable margins. The F82 ticks every box for the homeowner and developer offering contemporary slim sightlines, effortlessly smooth operation, stylish hardware and low U-Values. Crucially, AluK says that it also allows installers to differentiate their product offering from both the me-too doors in the mass aluminium bi-fold market and the less streamlined alternatives. The F82 has slimmer sightlines than other doors available, but more importantly offers bigger expanses of glazing, thanks to slim, symmetrical
sightlines on the frame, cill and jamb of only 97mm. The contemporary look created by these uniform sightlines extends to the bespoke flush hardware designed and developed just for this door. This includes a new flush pop up T-handle, unique to AluK, which removes the need to add unsightly surface mounted door handles. There is also a flush handle for the traffic door, and specially designed, heavy duty rollers which deliver effortless operation. The F82 has achieved PAS24 accreditation at 2600mm wide, meaning that it can be installed in new build properties where Approved Document Q is required. AluK has ensured that the door always opens and closes smoothly, with the new heavy duty compact rollers offering a heavier maximum sash weight of 150kg as standard. It also boasts class leading thermal performance, thanks to U-Values of 1.3W/m²K with a double glazed unit, and just 0.7W/m²K when triple glazed. All of the configurations in the F82 are available as open in or open out doors, and in double and single door options to ensure a suited offering for the homeowner.
It is available from stock in four standard single and dual colours – grey, white, brown and black. Further popular RAL colours are available to order, with the additional option of custom RAL colours if required. The F82 has been deliberately designed to be quicker and easier to fabricate than other competitor doors, with fewer separate profiles, a single gasket requirement and only two types of corner moulding. It also therefore more cost effective to install, requiring less preparation and less time on site. Further details on the new F82 are available www.aluk.co.uk. READER ENQUIRY NO: 1217/0036
NXT-GEN FROM DISTINCTION DOORS ADDS VALUE TO CONSORT’S OFFERING Trade fabricator Consort Ltd has recently signed a new partnership with Distinction Doors and now manufactures the new nxt-gen composite door. Consort launched the nxt-gen door to their customers in October and the decision to switch suppliers was met with universal approval confirming nxt-gen’s status as the new generation of composite doors. Jeff Dunn, Sales and Marketing Director of Consort, explains: “The decision to switch to Distinction and Nxt-gen was made for numerous reasons. The new standard in composite door design is immediately evident in the door’s stunning aesthetics. Nxt-gen offers clinical sightlines that deliver superb symmetry with the glazing apertures and line up perfectly with the depression mouldings. The glazing system is unique and sits flush within the frame and has an internal glass retention bead to create a sleek and impressive finish. Glazing is similarly as impressive as the nxt-gen door is quicker to glaze and uses
www.glassnews.co.uk | December 2017
a notable 50% less glazing consumables. Furthermore, the intelligent door design is also easier to deglaze as minimal sealant is required which is an advantage for remedials.” A further factor in Consort’s decision to work with Distinction Doors was their attention to detail, making them a professional and efficient partner. Jeff said: “With the growth in composite doors it makes good sense to work with a company that can add value to our
business. We worked closely with Distinction Doors’ Design Boutique to produce our new bespoke 44-page ‘Magnum’ Composite Door retail brochure. Our new brochure showcases our complete range: nxt-gen doors, 70mm doors, contemporary doors, Distinction Glass, hardware options and the impressive colour options.” Consort has also introduced the new glass range offering their customers a
fantastic choice without compromising on specification. With 6.8mm laminated glass as standard there are no concerns achieving Secured by Design and all doors achieve the more stringent 1.6 U value required by Scotland and the Republic of Ireland. Consort customers can also take advantage of door-designer, the online door design platform which can operate on their own websites and in their own sales processes. Long established and incorporated in 1996, Consort is one of the largest and longest established manufacturers of PVC-u window and door systems, patio doors, porches and conservatories in the UK. Its commitment to adding value has led to an informed choice of composite door partner. As such, the partnership can only be destined for success! Tel: 01623 440880 www.consortwindows.com Tel: 01226 352274 www.distinctiondoors.co.uk
READER ENQUIRY NO: 1217/0037
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1217/0038
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www.glassnews.co.uk | December 2017
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WINDOWS
The UK’s Leading Glass & Glazing Newspaper
WARMCORE SV ACHIEVES PAS 24:2016 Synseal Group’s slimline WarmCore window range now comes with the latest PAS 24 accreditation and is available in both bar length and fully manufactured alongside the wider WarmCore range. The WarmCore SV (slim vent) window has successfully been tested to meet the requirements of PAS 24:2016. This enhanced security standard means that the product also meets the requirements of Approved Document Q and Secured by Design. The slim vent window, which is available as both a standard and flush casement, is 18% slimmer than the standard WarmCore casement window and offers the advantage of reduced sightlines but with the same impressive U-values of 1.3W/m²K double glazed and just 0.8 W/m²K with triple glazing. Phil Parry, Head of R&D at Synseal Group, said: “The WarmCore SV window now joins the rest of the WarmCore window
range in achieving PAS 24 accreditation. This means we can offer our customers a comprehensive suite of windows in standard or slim vent, as both conventional and flush casement, in addition to our tilt & turn window offer. “We designed the WarmCore SV window to have the optimal balance of slim sightlines without compromising the thermal benefits that WarmCore customers expect – all available at the same price as our standard sized sash. Customer response to the slimmer product has been overwhelmingly positive
and we’re looking forward to seeing the SV window become more highly specified in commercial and new build developments now it has achieved PAS 24 and Secured by Design status. “Now that we are also manufacturing WarmCore SV in-house, we will be able to offer the product to our fabricator customers who don’t have the capacity to manufacture themselves, but are reliant on a consistent supply chain of our WarmCore products to meet growing demand for thermally efficient aluminium products.” READER ENQUIRY NO: 1217/0039
SPECTUS WINDOW SYSTEMS ADDS TWO-PART CILL TO ITS PRODUCT OFFER Spectus Window Systems has recently introduced the new universal two-part cill to its product portfolio. The two-part cill means that window cills are now installed in a simple two step process. Firstly, the cill receiver is fitted during the construction process and secondly the cill nose is clipped on upon project completion. Carmen Velilla, Spectus’ Brand Manager commented: “The two-part cill is a product that demonstrates how such a small change can make such a big difference. Its intelligent design eliminates the perennial problem of damage to the cill nose during transit or during the construction process which is great news for both the fabricator and installer.” The two-part cill was showcased by Epwin
24
Spectus Window Systems has become the supplier of choice for so many of the industry’s fabricators. This is not only down to their cutting-edge profile systems but their commitment to supplying solutions for every installation challenge efficiently and
Mercury Glazing Supplies Ltd, one of the country’s biggest manufacturers of the market-leading Spectus Vertical Slider, has just announced it will be the first fabricator to manufacture the new mechanically jointed variation from November. Chris Reeks, Mercury’s Sales and Marketing Director, said: “We are thrilled to be the first fabricator to manufacture the Spectus’ mechanically jointed option and know it will add value to our established VS offer.” Chris praises the authenticity of the new option. “The Spectus VS is already renowned as being the VS that planners will wave through without concern. The mechanically jointed option opens up a new level of opportunities for installers and we’re looking forward to being able to offer it.” The mechanically jointed option on the Spectus Vertical Slider replaces the mitred welds on the frame and sash with mechanical joints that offer the impeccable authenticity of timber jointing. The jointing complements all the other heritage features such as sash profiles that offer stunningly authentic sightlines, sash horns that are part of the sash not an afterthought, Georgian bars that are milled for a superb fit, deep bottom rails, traditional ovolo styling and traditional box sash dimensions. There are dedicated ancillaries, end caps and cills so the
economically. Carmen concludes, “At Spectus we are constantly developing our range to ensure we continue to meet the needs of the fabricator and the installer. The new two-part cill is yet another example of a product that will make a difference to our customers.” Tel: 0808 178 3370 www.spectus.co.uk READER ENQUIRY NO: 1217/0040
traditional look can be personalised plus a choice of 28 colours and foiled finishes from the Spectus Spectrum colour range to help to recreate the authentic heritage look. But behind the period looks there is a 21st century window with no compromise on the thermal efficiency, security and low maintenance you would expect. It all means the window offers an unbeatable combination for even the most sensitive of refurbishments. Mercury Glazing is renowned as the specialist fabricator that offers a product range that exceeds customer expectations backed up by a service that is proactive and focused on what its customers need. In being the first fabricator to offer the mechanically jointed variation of the Spectus Vertical Slider, it’s taking its reputation to the next level. Tel: 01452 383344 - www.mercuryglazing.co.uk READER ENQUIRY NO: 1217/0041
RESPECTED DESIGNER RAVES ABOUT ROSEVIEW’S HERITAGE ROSE Roseview’s Heritage Rose window has received a glowing endorsement from noted interior designer Claire Totman. Claire, who worked in interior design for a decade before starting her own practice in 2016, used the product on a highend renovation project in Cobham, Surrey.
Window Systems at this year’s FIT Show and feedback from customers was very positive. Carmen said, “Our customers welcomed the simplicity of the product and the value it offers. It’s another great addition to Spectus’ product portfolio.” The new Spectus two-part cill comes with a choice of cill noses and is available in all the 28 colours in the Spectrum colour range. It is compatible with both their Elite 70 and Elite 63 systems.
MERCURY GLAZING BECOMES FIRST FABRICATOR TO MANUFACTURE SPECTUS’ MECHANICALLY JOINTED VERTICAL SLIDER
Milwater is a stunning period residential property dating back to the mid-eighteenth century, which today sits in Cobham’s conservation area. Charged with extensively refurbishing the building to restore its former glory, Claire initially saw timber as the only viable option for replacing its existing windows – until she discovered the Heritage Rose. “The thought of uPVC is usually enough to make a designer shudder,” Claire comments. “We’ve become so used to seeing poor-quality white plastic windows with chunky frames and stuck on horns over the years that we don’t normally give the material a second thought. In this instance, I was preparing to
order timber windows right up to the last minute – but then I found Roseview, and I was absolutely blown away. “Their high-end uPVC sliding sash windows are specifically designed to closely replicate the original features of a traditional timber sash window. With their ornate run-through horns, welded corner details, Rehau profile and bevelled profile details, they are extremely high quality and the best uPVC sash windows on the market. You would absolutely mistake them for timber. “For me, they’ve been a fantastic find. When I’m embarking on a new project, my first thought it always ‘how am I going to create kerb appeal?’ “Nine times out of ten, this ends up involving fitting sash windows – and with Roseview’s Rose Collection, you get a heritage style without any of the costly, time-consuming maintenance of timber. “It’s been great working with Roseview so far, and I look forward to collaborating with them a lot more in future!”
Claire Totman Roseview Project
Established in 1977, Roseview is the UK’s leading uPVC sash window manufacturer. Back in 1985, the company was the first in the world to produce a uPVC sash window – and today, Roseview products continue to lead the way in authenticity, performance and style. For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY NO: 1217/0042
December 2017 | www.glassnews.co.uk
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
SLIDERS UK ADDS SECOND ALUMINIUM WINDOW TO ITS OFFER
1217/0044
A WINDOW OF PURE PERFECTION
Sliders UK has continued the strategic expansion of its specialist product portfolio with the launch of a second aluminium window system. Manufactured in ALUK’s proven 70mm Optio system, the new Ultimate Residential Window from Sliders UK is defined by clean and flexible sightlines, making it suitable for traditional and contemporary applications. It accommodates double and triple-glazed insulated units of 24mm to 40mm, employing a unique polyamide thermal break design to achieve u-values as low as 1.2W/m2K. It’s also fully tested to PAS24 and is part Q compliant. Available in white or anthracite grey as standard, plus dual colour options and any RAL colour as special order, it comes in a range of fully anodised finishes, also carrying a 10-year guarantee. It’s adoption by Sliders UK, gives the specialist manufacturer a second aluminum window system having launched the Ultimate EVO XT last month.
“The reach and appeal of the ALUK Optio is established in retail and we expect it to generate significant demand going forward, alongside that for the Evolution XT.”
Available in multiple sash options, accommodating double and triple-glazed insulated units of up to 48mm the EVO XT achieves u-Values as low as 0.85 W/m2K. In common with its new ALUK offer, it’s also fully tested to PAS24 and is part Q compliant.
According to the The Window, Door and Conservatory Markets in Housing in Great Britain, by Palmer, aluminium saw 24% growth in the last year, including 26% growth in volume terms and installed value by 28% in sales of aluminium windows.
Steve Mines, Sales Director, Sliders UK, said: “We have had an excellent response to the EVO XT, which in addition to offering incredibly low u-values is also available in wide choice of highly durable Decoral finishes. A second aluminium system, however, gives our customers a little more flexibility again.
It’s launch of two aluminium window systems in two-months, gives Sliders UK a comprehensive aluminium offer, positioning it as one of the UK’s major suppliers of aluminum bi-folding doors and windows. This includes the the Ultimate Evolution Aluminium Bi-folding door, launched late last year. It’s USP is a highly innovative fully adjustable jamb option, which fitted to both sides of the door, makes squaring and setting faster – cutting installation time to as little as 45 minutes.
THE MECHANICALLY JOINTED VERTICAL SLIDER IT’S THE ATTENTION TO DETAIL THAT MAKES THE DIFFERENCE
This was launched in addition to its preexisting ALUK aluminium bi-folding door range and its extensive PVC-U and composite door offer, including Duraflex and Eurocell. It has also recently added the Ultimate Rooflite – an aluminium lantern roof – to its offer. It’s based on the tried and tested BBA approved Ultraframe Classic roofing system and is suitable for installation as either part of a new build orangery or retro-fit to a flat-roof.
T 0800 138 3838 WWW.GENESISCOLLECTION.CO.UK @TheGenesisRange
@TheGenesisRange
For more information contact sales@sliders-uk.com or visit the website at www.sliders-uk.com. READER ENQUIRY NO: 1217/0043
www.glassnews.co.uk | December 2017
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WINDOWS
The UK’s Leading Glass & Glazing Newspaper
INNOVATION FROM REYNAERS
ADM WINDOWS USES SPECTUS FLUSH CASEMENT WINDOWS TO RECREATE TRADITIONAL AESTHETICS IN A FARMHOUSE Sheffield’s ADM Windows has just given a stone farmhouse in Maltby, South Yorkshire, a new lease of life by installing 17 Spectus Flush Casement windows and one bay window.
– ULTRA SLIM FRAMES WITH SLIMLINE 68
Narrow frames and superior performance characterise Slimline 68, a new window system that’s been launched to the trade by leading aluminium systems company Reynaers. This window, designed for UK homes, completes the range of specialist systems from Reynaers that are ideal for the trade market.
DESIGN OPTIONS
Rebecca Cope, marketing manager at Reynaers, said: “The SL 68 system has been specifically designed to meet the needs of the UK residential windows market and has incredibly slim frames with high performance. “The outward opening window means that customers can now choose a product that gives them maximum daylight access, whilst keeping properties warm and secure. With no compromise on thermal efficiency or weather resistance, the system is designed to be timeless. “The slim frames and clean lines make this window ideal for both contemporary and more traditional properties and what’s more, its 68mm frame depth makes it perfect as a
“Available in hundreds of colours and combinations, the SL 68 has a choice of handles to suit each individual project. Reynaers’ impressive selection of doors, together with this latest offering, means that fabricators and installers are able to choose from a range of trade products of exceptional quality and performance.” 26
replacement window as it usually fits within the existing plaster line.” The SL 68 can achieve a Window Energy Rating of A++ and a U-value of 1.0 W/m2K with triple glazing. When it comes to double glazing, the Window Energy Rating is A, with a U-value of 1.4 W/m2K. This level of marketleading performance allows fabricators and installers to add real value to their product ranges. Innovative adjustable corner profiles for bay and bow windows are also possible.
The project was a dual colour one – black on the exterior and white on the interior. The result is a sleek, beautiful finish that has helped to return the farmhouse to its former glory. Aaron commented: “Our customer runs a market leading business from the farmhouse and the Spectus Flush Casement windows have helped to give him a headquarters that reflect his status.”
SL 68 security meets PAS24 and Secured by Design standards, as well as achieving Class 4 air tightness. The window has a wind-resistance rating of E2400, and waterresistance of E1050. As the name suggests, SL 68 has a frame depth of 68mm, and can carry a maximum glass thickness of 43mm.
As Aaron says, the Spectus Flush Casement window delivers what the market needs. Its aesthetics reflect the looks of traditional 19th century timber casement windows but with the added benefits of 21st century security, thermal efficiency and low maintenance, making it an ideal product for heritage refurbishments. ADM Windows is a longstanding Spectus customer and specialises in its niche products, including the market leading Vertical Slider. The hallmarks of the ADM experience are competitive prices, quality guaranteed and outstanding customer service, a combination that has seen the company becoming increasingly recognised as a go-to supplier in the region. And in delivering high quality projects such as this stone farmhouse in Maltby, it is enhancing its reputation even further! Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 1217/0046
FIRST OF ITS KIND Reynaers prides itself in offering specialist and innovative products, and it identified a need for a high-quality and high-performance standard casement-style window for fabricators and installers in the UK but with the additional benefit of slim frames. The SL 68 aluminium casement window is the first of its kind for Reynaers, in line with an increased focus on the trade market.
! IZE PR
With a huge range of design options, the SL 68 has industry-leading thermal insulation and is one of the most secure windows available – meeting PAS24 and Secured by Design standards. This security is enhanced with hinge-side security brackets, a multipoint locking mechanism and lockable handles.
Aaron Fountain, Director of ADM Windows, said: “Our customer wanted to replace the ageing timber windows of his farmhouse and replace them with high quality windows that would enhance the heritage look and offer modern day thermal efficiency and security. The Spectus Flush Casement gave them the answer they were looking for.”
This installation is the latest in a growing number of projects for ADM Windows that involve the Spectus Flush Casement. Aaron comments: “We’ve seen a tremendous growth in interest in the Spectus Flush Casement window since we added it to our portfolio. I’m not surprised, though: it delivers what the market needs.”
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SL 68 is designed to offer the ultimate in flexibility and streamlined performance. The strength of the aluminium frame and clever design make it possible to create windows with large panes of glass. Ease of maintenance and durability make it the perfect window for fabricators, installers and end-users alike. Available in hundreds of colours and combinations, the SL 68 has a choice of handles to suit each individual project. Reynaers’ impressive selection of doors, together with this latest offering, means that fabricators and installers are able to choose from a range of trade products of exceptional quality and performance. A full suite of brochures are available for customers to use to showcase the systems and target the end-user of the products. If you’re a fabricator or an installer, call 0121 421 1999, email reynaersltd@reynaers.com, or see the website:www.reynaers.co.uk to find out how you can incorporate SL 68 into your range.
Name: Tel: Address: Postcode: Email:
READER ENQUIRY NO: 1217/0045
December 2017 | www.glassnews.co.uk
1217/0047
www.allanbrothers.co.uk enquiries@allanbrothers.co.uk
GB A5 Dec16 Advert_Layout 1 19/12/2016 12:34 Page 2
GB A5 Dec16 Advert_Layout 1 19/12/2016 12:34 Page 2
GB A5 Dec16 Advert_Layout 1 19/12/2016 12:34 Page 2
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27
WINDOWS
The UK’s Leading Glass & Glazing Newspaper
WICONA PROVIDES INNOVATIVE STRUCTURAL GLAZING SOLUTIONS TO ONE BEDFORD AVENUE WICONA, the specialist manufacturer of glazing and glass curtain walling, has worked with specialist contractor GLASSOLUTIONS to deliver the glazing and facades package for One Bedford Avenue, a flagship mixed use development in Central London. The 115,000 sq ft mixed-use office and retail development at One Bedford Avenue replaces two outdated office buildings on the corner of London’s Tottenham Court Road. The design concept for the building from Bennetts Associates was to create versatile, energy efficient spaces that would maximise natural light throughout the seven-storey building and provide the best possible views of the surrounding area. To help achieve these requirements WICONA’s WICTEC 50 Stick build curtain wall was selected. The design of the system allowed spectacular floor to ceiling glazing to be achieved and the extra narrow 50mm profiles further minimised interruptions to the views from the building. In addition, access to the building’s upper floor terraces is provided by WICONA WICSTYLE 65 doors. The versatile product, which features a flush leaf design, was specified to replicate the aesthetics and integrate with the curtain walling. Working with both main contractor Mace and GLASSOLUTIONS, a semi-bespoke window system was also created using WICONA WICLINE 75 with window profiles designed specifically to meet the aesthetic and structural requirements of the development. The exceptional thermal and air-tightness performance of the windows, doors and curtain walling was also an important factor in achieving the energy efficiency targets for the building. Both the WICSTYLE doors and WICLINE windows feature multi-chamber thermal insulation systems that help the building to meet the required U-values. The location of the development in a busy part of London and a site perimeter similar in size to the building’s footprint meant that external access was extremely limited. To overcome these challenges, the GLASSOLUTIONS project team developed an innovative sliding track system to move the glass units into place to be installed from inside the building. As
well as removing the need for floor cranes, this method allowed the installation team to remain safely behind perimeter protection at all times whilst also freeing up the floor slab for other trades to operate safely. “The installation was a huge success and everyone involved should be very proud of the finished building,” said John Foster, Commercial Director of Glassolutions’ Contracting division. “With the exterior glazing and curtain walling being such a key part of the architect’s vision for this spectacular development it was essential to select the right products to achieve both the required aesthetics and performance.” Graham Hurrell, WICONA Director of Specification Sales, added: “The complex requirements of the One Bedford Avenue meant that a close partnership between WICONA, GLASSOLUTIONS and Mace was vital to complete the project on schedule and to the highest levels of quality while meeting the challenges that the site presented.” To find out more about the WICONA range visit www.WICONA.com/en/uk/
THE WINDOW COMPANY (CONTRACTS)
SHOWS THE BENEFITS OF NOT CUTTING CORNERS The Window Company (Contracts) Ltd has always prided itself on the fact that it never cuts corners on site, and its latest recruit Tom Millar has demonstrated that in probably the best way possible. At Eldon School in Enfield where timber windows were being replaced with PVC-U, Tom painstakingly hand finished the corners on every single new arched head window being fitted so that they exactly matched the timber originals. Spending around 45 minutes on every window, Tom demonstrated a level of craftsmanship rarely seen on mainstream public sector projects. He cut and shaped all of the trims on the inside and outside of the windows, slotting in the necessary insulation and ensuring that all of the cut edges were invisible on the frame. Tom has recently joined The Window Company (Contracts) in a fitting team with his Dad, who he says has taught him all he knows about quality fitting and hand finishing. Tom said: “We take immense pride in our work and always want to delight the customer. That’s very much the approach of the whole company here, so they are happy for us to spend the extra time required to get the finish just right.”
READER ENQUIRY NO: 1217/0049
At Eldon School, The Window Company (Contracts) replaced 68 windows with PVC-U alternatives fabricated in Profile 22 by Emplas Window Systems. This was just one of the 8 school contracts which The Window Company completed this year, as it has continued to broaden its reputation from social housing into the education sector. Chairman David Thornton said: “We know from our KPI scores that we are amongst the most efficient commercial window installers in the country, but that is very much down to our streamlined systems and our highly ordered processes. We never cut corners, either on site or in our dealings with clients or residents and, as Tom has demonstrated here, that approach sets us apart from our competition.” Tel: 01245 268120 - www.thewinco.co.uk READER ENQUIRY NO: 1217/0050
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December 2017 | www.glassnews.co.uk
WINDOWS
GLASS
HALSALL GLASS MOVE FORWARD
THE SWISH FLUSH CASEMENT WINDOW OFFERS STYLISH VERSATILITY The Swish Flush Casement Window offers quintessentially British style. It has the trademark aesthetics of the traditional nineteenth century window, but, as Gerald Allen, Swish’s Marketing Manager, points out, it isn’t only period homes that benefit from its charming aesthetics. “Thanks to its understated simplicity, the Flush Casement Window is a design that has stood the test of time. For that reason, it’s just as at home in a contemporary modern home as it is a heritage setting.” As Gerald says, the Flush Casement Window offers impressive versatility. Projects in contemporary settings benefit from its simple, clean lines while projects in heritage locations benefit from features such as the elegant glazing bars. And wherever the window is used the project will benefit from the quality and attention to detail of a Swish window. The common Swish platform means installers can use beads from other systems to enable 24,28 and 32mm glazing for greater flexibility. Security is assured because the window meets Secured by Design standards. The Impressions colour range includes timeless and traditional shades and woodgrain effects as well as accent colours and on-trend shades. Dual colour options are available. Ten of the most popular shades (covering 88% of colour sales) are stock colours and there is no minimum order quantity on its non-stock colours, making colour accessible and appealing. The window may have classic looks but it has 21st century thermal efficiency. It can easily achieve A+ ratings. And, where exceptional levels of insulation are required, triple glazed frames can deliver a U-value of just 1.2. When an installer works with Swish, he also benefits from the credentials that come with a brand that’s recognised by 7 out of 10 consumers. Added to which there’s the advantage of exceptional support and Excellence as Standard, Swish’s new membership programme, which aims to drive and promote excellence at every level of member businesses.
Over the last 12 months, Halsall Glass has been evolving and growing, with a relocation to a larger 20,000 sq ft facility last year and there has also been substantial investment in a laminating oven with 4 beds 3500mm x 1980mm and upgrading its in-house painting facility. The final piece in the jigsaw was the installation of a toughing plant, complete with its own generator. The investment has seen the company’s customer base grow exponentially in a variety of markets throughout the country. This has also seen the need for an additional Intermac Master 30 CNC, giving the company two CNC machines to handle the extra capacity. To help expand its reach even further and deal with new business, Halsall have added another vehicle to their fleet, a twin wheel base Luton Body Ford Transit, which will help ease the logistics. “With any growing business you need to look at the full picture”, comments Steve Dakin Sales Director. “Growing our production facility and increasing capacity is only part of the picture, we have to make sure that our customers receive their orders on time. Any delays can cause chaos with a project such as a retail refurbishment where delays with glass display units could result in the outlet opening a few days late and losing revenue in lost sales. We have purposely left the new vehicle plain white and not branded it with the Halsall logo on behalf of our customers, some of whom are involved in glass processing. The added vehicle means that we can continue to offer a first class service to all our customers, no matter where they are”
made simple.
As seen at the...
With capabilities to work with glass from 4mm through to 19mm in both annealed and toughened glass, Halsall Glass works across a wide range of market sectors, including interior, leisure, retail display, construction and supply of products to other glass companies. The addition of the new vehicle will ensure that Halsall continues to offer a first class service.
Secondary glazing is one of the fastest growing sectors in the industry, and is perfect for both retail and commercial projects.
www.halsallglass.com
The decision is simple.
Should you offer it to your customers?
simple to sell simple to survey simple to order simple to install
phone: 01234 240404 fax: 01234 713092 web: incarnationwindows.co.uk
Tel: 0808 178 3040 - www.swishwindows.co.uk
www.glassnews.co.uk | December 2017
secondary glazing
The new vehicle is suitably fitted out for glass transportation, even though as the name implies toughened and laminated glass is very robust, it needs to be transported correctly. Breakages are uncommon due to the care and attention that Halsall takes when loading and unloading. Elements such as a drop or sudden change in temperature, particularly in the winter months can have a detrimental effect. All these variables have to be taken into account including the weight of the item, even a small free standing shelving system in 10mm glass can weigh a great deal.
So if you’re hungry to achieve, the Flush Casement Window is only the start of what Swish has to offer.
READER ENQUIRY NO: 1217/0051
1217/0053
twitter: @IncarnWinSys
window systems
READER ENQUIRY NO: 1217/0052
29
FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Dan Farhang, Northern Area Sales Manager, Allan Brothers Dan Farhang is the Northern Area Sales Manager for timber doors and windows specialists Allan Brothers. A newcomer to a company with a 200-year history, he’s determined to make his mark – whether that’s by delivering a great service to customers or just finishing the Great North Run!
IT’S ALL ABOUT YOU
transformed our position with merchants in just a year and now we’re looking to do the same in the trade. Outside of work it would have to be my family – my daughter Sienna is just 2 and my baby son will hopefully have been born by the time this is published!
Where you were born and live, currently… I was born in South Shields but currently live in Washington (the one in Tyne and Wear that Washington DC was actually named after!)
The mistake you’d like to correct… Because I’m so enthusiastic, I approach everything at 100 miles an hour and always give it 100%. That can be exhausting for me and for those around me, so I should probably learn to delegate more!
Your education and the subject or activity in which you excelled… After school, I had my heart set on becoming a fireman so I started a course in Pre-Uniform Public Service. I couldn’t resist the lure of a wage though and before I knew it I was working full time in a factory.
The talent you would like to enhance… I’m learning to play the acoustic guitar but it can hardly be called a talent just yet! I’ll keep practising!
Your favourite sports or interests… It’s basically football, cars and a pint down the pub. I support Sunderland which rarely puts a smile on my face, but I do get lots of enjoyment from watching Formula 1 and having a pint with the lads.
Your biggest regret in life… I would have liked to have gone travelling when I was younger. I’m the type of person who always grabs every opportunity that comes my way and I feel like I definitely missed out on that.
AND YOUR FUTURE Someone or something that inspires you… Undoubtedly my Mum. She was a single parent with three children and at least two jobs throughout my childhood. I definitely got my work ethic from her – she showed us that you don’t get anywhere in life without hard work.
The temptation you can’t resist… Spending money on nice holidays. In the last few years I’ve been to Thailand, Mexico, the US and Scandinavia.
YOUR CAREER When and how you joined this industry… I’ve only been in this industry for 12 months. I joined from Grange Fencing where I was also an area sales manager. My patch covered the whole of the North of England and Scotland though, so I was away from home a lot. With a 2 year old daughter and a baby son on the way, I wanted a territory which
was a bit smaller (I cover the area north of Sheffield and up to the Scottish border now) and I loved the idea of joining a company like Allan Brothers where there’s such a huge opportunity at the moment as part of the giant Inwido Group.
The job you do in 25 words… I’m the face of Allan Brothers for anyone who wants to buy our windows – whether that’s consumers, trade customers or merchants. It’s my job to make sure they all get a great service.
Your greatest achievement… In work terms it would be the success I’ve had since joining Allan Brothers. We’ve
What you would like to do if you weren’t in this industry… I’d like to be involved in football. I play on a Sunday morning for the Washington New Tavern in the local Sunderland Football League and I’m chair of a local youth football team. Maybe sports science of something like that.
A particular ambition… I was brought up in South Shields which is best known for the shipyard industry but also as being at the end stage of the Great North Run – in fact, my grandparents lived almost directly opposite the finishing line. I’ve always promised myself I’ll run it one day. It would be worth it just to see the look on my Grandad’s face as I crossed the line!
The way you want to be remembered… Like most of us I want to be remembered as a caring family man, but I’d also like to build a successful name for myself in this industry. The Allan Brothers name is synonymous with quality, heritage and craftsmanship and I’m very proud to be representing a company like that.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 30
December 2017 | www.glassnews.co.uk
1217/0054
www.glassnews.co.uk | December 2017
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GLASS NEWS INTERVIEW: DECEUNINCK
The UK’s Leading Glass & Glazing Newspaper
#BEST IN CLASS
FOR DECEUNINCK WITH A WAREHOUSE OF INNOVATIVE PRODUCTS IN A CHOICE OF COLOURS Joining a trade press visit to Deceuninck’s UK headquarters at Calne, Glass News’ Editor Chris Champion finds out more about the company and its performance and experiences their state-of-the-art warehouse operation.
Some of the team. L to R. Gaby Nash, Carol Hearn, Chris Jones and Rob McGlennon
While not a stranger to Deceuninck having visited Calne on a number of occasions and experienced Deceuninck NV at Hooglede in Belgium on a press and customer visit earlier this year, I really wasn’t expecting anything new. Indeed I had already seen the new and, it has to be said, vast warehouse at Calne, and although when I last saw it, it was well stocked with product, now it is in full operation – and very impressive it is too. How can a warehouse be impressive? I guess that in this case, size really does matter! As Rob McGlennon, Deceuninck’s UK Managing Director said, “It’s been known locally as T5!”
Profile moves through a foiler
Barcodes and scanners identify individual skus for picking
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Certainly it’s a matter of seeing racks of product as far as the eye can see but what impressed me, and I believe my trade press colleagues too, was the finding and selecting of an individual item. This 140,000 sq ft warehouse is extremely quiet, there’s the low hum of electric fork lifts but I’ve been in noisier libraries! This warehouse houses the individual components of 5 systems and Deceuninck prides itself on having 4 of those complete systems and in all 26 colourways - so around 4,500 skus. Challenging the trade press entourage to pick a single sku in a specific colour from a parts manual not unlike a telephone directory, Chris Jones, Deceuninck’s Head of Sales, gave details of the item chosen to the warehouse manager
who, in front of everyone and using a barcode reader that literally guided a forklift to the rack and tracked to the item, picked the item for all to see. It was impressive on three counts. Firstly that the obscure item was stocked in the colour and was available to a customer. Secondly, the speed in which the item was found and, thirdly, the use of technology that connects the sales order processors direct to the warehouse picking teams. This ability is key to Deceuninck’s support of their customers. The company has embraced colour probably more than any other systems company and knows that holding stock of the most obscure item is necessary to satisfy the needs of the customer. It means commitment to production and warehousing systems that automatically demand production of a specific item to replace those sold and despatched. The commitment to colour has paid dividends with around 51% of all orders being for coloured product. “It is all about being #Best in Class”, said Rob McGlennon. “That attitude has helped us buck the trend and grow by more than 10%, year on year. With our 70mm 2500 and 2800 series systems we are future proofing for our customers. Add all the colour options and product variations and a determination to always work with our customers and never compete with them and we hope it’s a compelling package. The marketing support we provide is, we hope, the icing on the cake! I’m proud to say that visitors to Deceuninck have always said they’ve found us to be a friendly, down to earth, approachable team of people and are impressed by the size and scale of our operation.” While the fenestration industry trade press are well aware of Deceuninck’s work within the trade, what is less known is how the company has progressed with fabricators in the commercial sector. They have embraced BIM and are now benefitting with over 1,000
“The marketing support we provide is, we hope, the icing on the cake! I’m proud to say that visitors to Deceuninck have always said they’ve found us to be a friendly, down to earth, approachable team of people and are impressed by the size and scale of our operation.” December 2017 | www.glassnews.co.uk
GLASS NEWS INTERVIEW: DECEUNINCK
The UK’s Leading Glass & Glazing Newspaper
The foiling hall
Protective tape is applied to the foiled profile
downloads in a couple of months at the last count. The commercial case studies are impressive with names such as Hinkley Point, Fairview Homes, Abbey Road and Imperial College. 3432 tilt only windows at Hinkley Point is a fair order on its own! What also impresses is how Deceuninck are faring against other systems houses. It is, after all, a very competitive world out there. The company is in the top 3 worldwide and is in 30 countries with a turnover of €680 million and, in the UK, enjoys 8% market share. We were reminded as we toured the extrusion lines of how important quality is to maintain and increasing their share of the UK market. Manufacturing tolerances are at +/- 0.2mm against an industry norm of +/- 0.3mm. Is that important? “Setting high standards is important as that ethos works its way through the company into everything we do. It’s part
The extrusion hall at Calne
Product comes off one of the extrusion lines
And what of products? The Heritage Window Collection and, more recently, the Grey Substrate product have been launched in 2017 and there are promises of innovations for 2018 which we look forward to announcing. It’s clear from the spacious showroom at Calne and the wide range of products on display that Deceuninck can supply their customers with a wide range of products. The Heritage range boasts sculptured, chamfered and flush sashes while the ‘new kid on the block’, the Fully Reversible Window is designed for tower blocks, social housing, hospitals, care homes and any other commercial projects where cleaning the outside from the inside is the only option.
Picking teams in the 140,000 sq ft warehouse
The Slider 24 sliding patio door provides outstanding energy and weather performance together with stunning looks and the 26 colourways always in stock. It also suites with the Heritage 2800 window. There is also the contemporary Monorail, a sliding door system with 3 panes spanning up to 6 metres and even two spanning 4.5 metres. Perfect for very wide openings!
of our #Best in Class thinking….and doing! The smaller the tolerances: the better the finish on the profile, and that’s very important to both us and our customers,” said Rob.
Rob McGlennon talks about the market and Deceuninck’s performance
www.glassnews.co.uk | December 2017
Part of the Heritage Collection in showroom
Exacting and market leading tolerances provide a fine product
With up to 1.4m x 1.4m maximum size and an 80kg weight limit, it is described as perfect for use in modern buildings with large window apertures.
Investment appears to be continuing and there is a confidence in the UK market that is being demonstrated with hard cash. The drive to win market share continues and the product range and colour options from stock, with new products promised for 2018, is helping Rob McGlennon and his team to continue being #Best in Class. READER ENQUIRY NO: 1217/0055
The chosen item from 4,500 skus is identified as being in stock
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SOFTWARE & IT
YOUR LETTERS
LETTERS
@GlassnewsMag
DO THE ‘G ‘AWARDS REFLECT THE BEST OF OUR INDUSTRY?
A QUESTION FOR THE G AWARD ORGANISERS
The ‘G’ Awards should be the highlight of the Glazing Industry’s year, an event all in the industry believe is fairly judged to celebrate outstanding achievement. All those nominated no matter which category they have been shortlisted for should trust that they will have a fair chance of winning... but is this the case? My company ‘Made for Trade’ was shortlisted for the ‘New Product of the Year’ category for the Korniche Roof Lantern. We didn’t win and of course were very disappointed ,but putting aside this disappointment we were left wondering which criteria were being used by the judging panel to arrive at a winner. In our category, the criteria should have included ‘new innovation’. Our nominated product; the Korniche Roof Lantern has several innovative features which has totally deskilled a process that up until now has required time served, experienced installers. Also several innovations have vastly reduced the installation time down to mere minutes! Some of these features include: • Innovation to allow glazing in seconds due to our unique triple purpose glazing retainer • Innovation to completely remove the need for silicone sealant within the roof structure • Innovation to enable the look and feel of a traditional timber lantern through the invention of our patent pending roof boss • Innovation in the smart design which enables our lantern to withstand live loads of up to 8 tonnes of force on a market leading 6m x 4m roof which incidently is twice that of our nearest competitor…
/GlassNews
The list goes on but needless to say this is REAL innovation. What we have created is a product which can hit an entirely new part of the market, a part of the market which wasn’t accessible before we developed the technologies seen in the Korniche.
WHAT’S YOUR OPINION?
When we looked at the other nominees in our category, the flush sash products of deceuninck and Epwins Optima stand out and are very good and very similar but nothing really new. One could ask the question that being so similar how are they differentiated…….. so again what is the judging criteria?
Christina Shaw
Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 1217/0056
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RECORD YEAR FOR BM ALUMINIUM AS MARKET RESURGENCE CONTINUES
What disappointed us most was the fact that we were not contacted by the ‘G’ Awards judging panel to arrange a visit, and talk to us about our product and see for themselves the features that set the Korniche apart and give it the Wow factor. So how is judging carried out we ask? Does it just rely on the entry form you submit because that’s what it looks like! Write anything you like for your awards entry because no one will query it! Most people we spoke to before and after the ‘G’ Awards ceremony, even the editors of the industries
most influential magazines believed the Korniche would stand a good chance of winning and were gobsmacked that no one from the judging panel had visited or even asked any questions of us. So is the judging bias towards the sponsors? It would seem so as nearly every year they appear to win most of the categories? Before the event we had heard a lot of people in the industry make comments about the awards ranging from: ‘If you are not a sponsor then you have no chance’. ‘It's fixed in favour of the event sponsors and the main players in the industry’. ‘The larger PR companies representing some or all of the bigger companies including sponsors hold sway with decisions’. I am sure that the ‘G’ Awards promoters, sponsors and judges would be appalled at these comments, but they are very real. Comments like this need to be tackled through transparency so clarity of how judging is carried out in the future is urgently needed, criteria being used to differentiate between products is a must. If these points were clearer and acted upon it would create a fairer and better understood award system that could be embraced by the whole of industry and make for a more credible, inclusive awards. We do realize that some categories seem well judged i.e. 'Fabricator and Installer of the Year' as well as the 'Derek Bonnard Award’ but we would like to see, as one major magazine editor suggests, that ‘Product Entries’ are accompanied by Judges comments and published alongside each of the other entrants products to avoid any doubt that assessment has been thorough and fair. We also think that another suggestion from an editor of another major magazine deserves consideration…i.e. ‘Best New Product of the Year’ category would benefit from a voting/judging system aimed at users of the products – maybe an online platform allowing fabricators and installers to vote and be a part of the judging process. Being recognised by winning a ‘G’ Awards should be looked upon as the highest accolade in the industry... Can it happen? Sour grapes on our part? NO. Disappointment? YES. However the disappointment is about no one from the ‘G’ Awards judging panel visiting or contacting us to see our product! How therefore could it be assessed and judged against a competing product in the 'Best New Product of the Year’ category from just an entry form? We do have new products coming on stream but I don’t think we will be entering next year or reserving a table unless we can believe that transparency and fairness can prevail. Maybe we are unique in this view point, maybe we should ask others through our social media avenues to see if this is really the case…
WE’D BE INTERESTED TO HEAR YOUR VIEWS Email: marketing@madefortrade.co or follow us on Twitter: @kornichelantern, #kornichelantern. Yours Faithfully Richard Gaunt Chairman, Aanco/Made for Trade
The continuing resurgence of aluminium is proving to be very good news for BM Aluminium, the exclusive UK supplier of Orgadata’s specialist LogiKal software solution. The company, based in Tewkesbury, has seen a 13% increase in turnover this year and an 11% increase in customer numbers. To keep pace with that, it has increased staff numbers by 20% and moved into new, larger offices. Business Micros Aluminium’s Managing Director Dean Hodges says that its current success, in its 10th anniversary year, is largely down to the growing realisation across the aluminium sector of just what a crucial role software can play in increasing efficiency. He says: “Software used to be seen as an everyday requirement for processing orders into production but, for many, it is increasingly being viewed as a crucial part of their business, capable of delivering meaningful cost and time savings. By linking their estimation, drawing office and production functions using LogiKal, fabricators are seeing just how easily they can reduce manpower and speed up their operations. As a result, they can easily quantify payback and are more willing than ever to invest.” Also key to BM Aluminium’s ongoing success is the number of companies who are investing in CNC machinery and requiring machine links to be created in LogiKal. Dean adds: “There is a real confidence across the aluminium sector at the moment and the boom in machinery orders is having a positive impact on our business. We have a specialist team who set up machine links for customers and they are probably busier than they have ever been.” BM Aluminium has also launched its InfoServer module this year which allows fabricators to move towards paperless production and increase efficiency still further. The company has already completed a successful installation at Newbury Commercial Glazing and predicts that this will be one of the main drivers of its growth in the coming year. Dean concludes: “We’ve had a record year in 2016/17 and are very optimistic about 2018. We are certainly not complacent though. We plan to keep on reinvesting in our team and in our products to keep pace with the expanding market.” Further details at: www.bmaluminium.co.uk. READER ENQUIRY NO: 1217/0057
December 2017 | www.glassnews.co.uk
1217/0058
www.glassnews.co.uk | December 2017
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COMPANY PROFILE: SENIOR ARCHITECTURAL SYSTEMS
The UK’s Leading Glass & Glazing Newspaper
INVESTMENT & INNOVATION FUEL SENIOR’S SUCCESS As the UK’s largest privately owned fenestration company, Senior Architectural Systems has been a major player in the industry since 1991. With an impressive portfolio of projects under its belt, Senior has become the systems manufacturer of choice for some of the biggest names in architecture and construction and a firm favourite with many trade installers and fabricators. Following an exciting year which has seen the company further develop its extensive product range and in-house manufacturing capabilities, Senior’s sales director James Keeling-Heane provides an inside view of what 2018 has in store. A key focus for us throughout 2017 has been on our product range and in particular, looking at what our customers need and ensuring we have a solution for every specification. Whether this is looking at how a product performs, how easy it is to fabricate and install, to ensuring that we have the in-house resource to meet demand, our commitment to giving our customers what they want when the want it, remains our core business ethos.
GIVING THE CUSTOMER CHOICE Over the last twelve months we have made a number of exciting additions to our market-leading range of low U-value PURe® aluminium windows and doors. Joining our popular casement and tilt/turn options is the new PURe® overswing reversible window, which has been developed to help reduce maintenance requirements by allowing the window to be cleaned from the inside. We’ve also added a new a new triple-track option for our PURe® SLIDE door, which enables all three door panels to slide to achieve wider
36
views, larger openings and beautiful full length sliding glass walls. After being awarded a UK patent at the end of 2016, the popularity of PURe® has soared thanks to its high thermal and acoustic performance and we are delighted to have seen a significant increase in the number of orders, particularly across the private rental and student accommodation sectors. Our existing range of aluminium curtain walling systems has also been enhanced with the addition of a mullion-drained version of our popular slim profile SF52 curtain wall system and this has proved very popular with architects who desire sleek and uniform facades.
GIVING THE CUSTOMER RELIABILITY As well as developing our product range, our commitment to ensuring that our trade customers can get the job done easily and profitably by reducing lead times and providing reliable deliveries has also seen us make an number of investments to our inhouse resources. To support our thriving order book, our main manufacturing base in South Yorkshire has benefited from further investment to increase capacity and productivity on the factory floor. This has enabled us to dramatically reduce the leads times of our PURe® range and Ali FOLD doors. We have also extended our warehouse at our Newport facility to be able to hold more stock and better serve our customer base in Wales. Additional investment to modernise our fleet of delivery vehicles has put us in an even stronger position to be able to meet the growing demand for our
full range of aluminium doors, windows and curtain walling.
GIVING OUR CUSTOMERS SOMETHING NEW Although our roots remain firmly in the commercial sector, over the last year Senior
has started to make a home for itself in the domestic residential market thanks to the growing interest in our Ali FOLD range of aluminium bi-fold doors. Competitively priced and easy to fabricate, our Ali FOLD aluminium door range is available in a choice of styles, including folding sliding, single and double options. Capturing the imagination of both existing and new trade customers alike, as more and more people ‘Ask for Ali’, we will be developing our residential product offering further with the launch of a new slimline aluminium window in the New Year. Watch this space! For more information about Senior, visit www.seniorarchitectural.co.uk.
READER ENQUIRY NO: 1217/0059
December 2017 | www.glassnews.co.uk
1217/0060
Impossibly effortless
Introducing the new Luminia F82 bi-fold door. Everything about the Luminia F82 has been developed with homeowner needs and ease of use front of mind. Exclusively available through our network of Luminia Select Partners, the system is designed with heavy duty slim stainless-steel rollers as standard and the all new unique ush contemporary hardware provides ease of operation, removing the need for any additional unsightly handles. The Luminia F82. Innovation, not imitation.
Visit F82.aluk.com to discover more.
Experts in Aluminium www.glassnews.co.uk | December 2017
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CONSERVATORIES
The UK’s Leading Glass & Glazing Newspaper
URBANROOM DESIGN NOW IN PRINT Prefix Systems have just launched a new 8-page URBANroom brochure, which details the features and capabilities of this new contemporary glazed extension to the home. URBANroom was launched at the FIT Show in 2017 to great acclaim, with installation partners keen to take advantage of the full kit aluminum system, which boasts full height glazing, a choice of four corner design options, Ultrasky roof and the option for bi-folding or patio doors. To the inside there is also a LivinRoom internal pelmet for the adoption of spotlights and integrated speakers. However, the most visual means to distinguish URBANroom is by way of the 225mm deep gutter shroud, which makes this glazed extension so appealing to consumers. For the trade, one of the key features of the shroud is a multi-functional and structural water deflector to ensure water flows where it should. The deflector also provides a clean line and uncluttered finish to the rear face of the shroud, which is often a neglected area with other systems, leaving an unfinished appearance. The URBANroom brochure is part of a suited range of marketing materials from Prefix Systems as marketing co-ordinator, Hannah Gilrane explains: ‘The new URBANroom brochure is there to support our installer partners who are eager to start selling this
new genre of glazed extension. With on trend colours such as RAL 7015 and 7016, the overall look and feel is vastly different to that of a traditional conservatory. She continued: ‘With fully glazed, rendered, brick or Loggia corner options, along with Georgian or double hipped Edwardian aluminium roof and literally hundreds of RAL colours to choose from, there’s plenty of design variation for both consumers and the trade, as the brochure perfectly shows.’ For further information on Prefix Systems and to request the new URBANroom brochure, contact the head office on 01254 871800, or e-mail marketing@prefixsystems.co.uk. For other information visit www.prefixsystems.co.uk, or add to their considerable following on Twitter @prefixsystems.
Glass News are delighted to feature so many amazing products in our Product Review Supplement!
We would like to take this opportunity to wish all of our customers a prosperous 2018.
INSIDE THIS ISSUE!
We love new products!
READER ENQUIRY NO: 1217/0061
Please send your news to: christina@glassnews.co.uk
Interested in Becoming a Roof Assured Registered Installer?
1217/0062
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December 2017 | www.glassnews.co.uk
CONSERVATORIES
The UK’s Leading Glass & Glazing Newspaper
WE’VE GOT YOU COVERED
With the rise in popularity for feature-rich orangery roof solutions and solid-roof conservatory extensions trade fabricator Modplan has witnessed a dramatic upturn in sales of their LEKA roofing collection.
For Heidi Sachs, Modplan’s Managing Director this upturn comes as little surprise. She explains: “Recent industry feedback confirmed a trend we all instinctively knew to be happening. After years of slow-to-no growth, sales of conservatories and glazed extension products are on the rise. This is being particularly fuelled by the renovation, maintenance and improvement (RMI) subsector – homeowners upgrading their existing conservatories with more thermally efficient roofs and demand for feature-rich high end specification roof products. Our LEKA Orangery Roof and Warm Roof systems offers product choice to suit all domestic roof installations.”
for a complete Orangery roof package. This construction means installation is a two man one day project (not including the lantern and roof membrane). It’s jhai-approved so paperwork is kept to a minimum too. There is also the benefit of Modplan’s legendary partnership-focused customer support that
will mean installers can make the most of the opportunities the roof presents.
as part of an open plan kitchen and/or dining and living area. This means it is even more important for the temperature to be right. It is the perfect product for both new-build orangery style conservatories as well as retrofit projects.
One of the headline benefits of the LEKA orangery roof is the U value of 0.15 W/m²K. This figure is vitally important, not least because an orangery space is likely to be used
Also available is the LEKA Warm Roof system which is a solid roof that is up to 40% lighter than other solid roofs on the market. Like its sister product, it has a U value of just 0.15 W/m² and is the perfect retro-fit solution because its lightweight construction means (in most cases) the existing conservatory frame is able to take the weight without the need for complex reinforcements. Heidi concludes: “Our LEKA roof range is a great value-added product to have in your portfolio because it taps into today’s consumer roof trends and allows you to capitalise on the opportunities this sector presents. It sits well alongside our extensive range of additional glass, polycarbonate and tiled conservatory roof products and means you can offer your customers a complete range of roofing solutions from one trade supplier.”
Launched by Modplan in early 2017, the LEKA Orangery Roof is packed with features designed to appeal to installers too. It comes in kit form in four simple, lightweight pre-assembled ladder sections and all materials are pre-cut/fabricated to exact specifications. As a one stop solution, Modplan can also supply the roof lantern
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FACE TO FACE
The UK’s Leading Glass & Glazing Newspaper
THIS MONTH: Gary Davies Technical Manager, Siegenia UK Gary Davies is a respected technical expert in the hardware sector. His expertise has been adopted by Siegenia UK, where he has worked for the last 5 years providing comprehensive training and support to its distribution network and their customers.
IT’S ALL ABOUT YOU Where you were born and live, currently… I was born in Ebbw Vale in the valleys of South Wales. I lived there until I was 23, during which time I served five-years at a local steel works, working on an engineering apprenticeship. I moved to Torbay, Devon in 1977 to live by the sea and can honestly say the move was one of the best life decisions I ever made. Torbay in my opinion is one of the most beautiful places in the UK, and living there has given me a totally different outlook on life – I feel very privileged to call it home!
Your education and the subject or activity in which you excelled… I would love to say I was a fantastic student and fabulous at every subject, however that would be totally untrue. I was more interested in playing the drums and it wasn’t until leaving school and starting an apprenticeship, that I became interested in my education; so much so, that I went on to obtain my City & Guilds and also attended Lincoln College full-time completing an Engineering ONC.
Your favourite sports or interests… When, I was younger I played rugby, swam for the town and played a lot of tennis. In more recent years, I took
up squash, but my greatest interest was and still is, playing my drums. I used to play semi-professional for local bands and have also played professionally. I recently gave my acoustic drum kit away, but still managed to hold on to my electronic kit.
Someone or something that inspires you… Seeing my two daughters Sian studying Fashion, media and digital marketing and Hannah studying Criminology and sociology working so hard to graduate from university has been totally inspirational. Their passion for getting through the hardship of studying and working for something that will make a difference to the rest of their lives, makes me so proud.
The temptation you can’t resist… Having spent most of my life living in the SouthWest, temptations are all around. There are organic, home produced products in abundance and my biggest temptation has to be icecream, not just any ice-cream though, locally crafted, produced from the finest ingredients. My favourite flavour is honeycomb.
YOUR CAREER When and how you joined this industry… I joined the industry back in 1988, working as technical manager for Interframe in Torquay and
Paignton for 12-years. I then moved to work for hardware manufacturer, Roto-Frank and then fabricator Solar Windows in Caerphilly for a further three years, helping to set up the company’s composite door manufacturing. My roles have always been of a technical nature with a mix of sales support thrown in, which is exactly what I have been doing over the last seven years for Siegenia as Technical Manager.
The job you do in 25 words… Provide staff, distributors and customers with technical solutions, support and training. Design, develop and test components indicative security testing and creating supporting technical documentation.
Your greatest achievement… I have been lucky finding a career which has given me the opportunity to travel and a wife who has actively encouraged me to take trips. Her support has also provided an enthusiasm for our children to want to travel and they do more often than me now. Without her support, I would never have been able to learn and achieve so much in my role: marrying my wife is undoubtedly one of my greatest achievements.
The talent you would like to enhance… One thing which has always eluded me is good
organisational skills! I have never been very organised and perhaps if I had been my work life balance would be that much easier.
The mistake you’d like to correct… I have a philosophy - no point in looking back, there is nothing you can change, so keep looking forward – that’s where the future is and that’s the only thing you can influence.
AND YOUR FUTURE What you would like to do if you weren’t in the industry… The only reason I wouldn’t be in the industry, is retirement! When that does eventually and inevitably happen, then I’d love to improve my photography skills and perhaps spend a little more time playing my drum kit.
A particular ambition… I would love to visit the Forbidden City in China or Machu Picchu in Peru!
The way you want to be remembered… I would like to believe people would fondly remember me as a person who made a contribution no matter how small.
If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 40
December 2017 | www.glassnews.co.uk
INSTALLER FOCUS
The UK’s Leading Glass & Glazing Newspaper
COULD THIS BE THE BOLDEST STATEMENT FOR 2018? One of the UK’s most forwardthinking fabricators is set to roll out record-breaking lead times that it believes have never been seen before in the industry. From February 2018, the TWR Group will be able to give installers dual-coloured bi-folding doors within fifteen working days. The group’s Managing Director Terry Richardson says that the super-fast lead times will not only apply to standard grey, black and white but for any RAL colour and combination. The company is currently investing in and setting up the required machinery to roll out the launch. The company also boasts state-ofthe-art powder coating facilities that it has historically invested in. The latest milestone in the company’s history will be housed at its newly acquired 17,000-sq. ft.
IMPROVEASY SMASH INDUSTRY TARGET FOLLOWING RECORD MONTH
Left to right: Laura, Terry & Helen Richardson
factory, which is close to its 25,000sq. ft. headquarters in Peterlee. The company also has a factory in Sunderland. Terry comments: “This is a gamechanging development and will benefit our customer base greatly. Dual-colour products and exciting colour combinations are popular amongst consumers and this move will ensure installers can shift more volume and shortened lead times for end-user.” The option for super-fast lead times is currently only available on eternAL bi-folding doors but Terry says that there is scope to roll this out to other products too. For more information please call 0191 565 2200 or email info@twrbifolds.co.uk. READER ENQUIRY NO: 1217/0065
A company that provides installers with finance solutions that they can offer to homeowners has recorded its best-ever month of trading in the glass and glazing sector. Improveasy Finance Solutions, which is based in Manchester, saw a record-breaking number of enquiries regarding its service in September. Directors at the company say that they have seen a continued increase in demand from installers, as more consumers use finance options to fund home improvements such as double-glazed windows and conservatories. Improveasy provides finance across several different markets including glass and glazing, which the company says is one of its fastest growing sectors. Improveasy’s Managing Director Austin Barcley also credits the
continuing ‘Improve Not Move’ trend – which is seeing more and more homeowners investing in their current properties – with boosting his company’s enquiry figures: “September was our best month for both enquiries and for the number of new companies signing up with us. There is a definite trend of many homeowners investing in their properties and this is helping to drive a demand for finance options which can help to fund investments. Following this, it’s been our job to raise awareness of our name in the glass and glazing industry, and we have teamed up with a variety of installers, manufacturers and trade associations that are looking to offer finance options to their customers or networks.” Improveasy doesn’t just offer finance solutions. Companies that partner with them can also access sales training seminars, alongside a host of innovative finance options. Furthermore, previous to signing up with Improveasy, companies or installers do not need to be FCA regulated. Once registered with
Austin Barcley, Managing Director of Improveasy
Improveasy, installers become an Appointed Representative (AR) and can then begin offering finance options under either the Improveasy brand or their own company’s brand. Austin concludes: “The appeal of our service lies not only in the financial support we can provide, but also in the training we offer our installers. This training demonstrates how to use Improveasy finance solutions to win more sales and we believe this offers our customers added value. “Using our service allows SME installers to compete against the more established national brands: now they can offer an additional service to homeowners who might usually choose a local installer over them.” For more information call 0800 024 8505 or visit www.improveasy.com. READER ENQUIRY NO: 1217/0066
1217/0067
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www.glassnews.co.uk | December 2017
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INDUSTRY AWARDS
MORLEY GLASS SHORTLISTED FOR IGU MANUFACTURER OF THE YEAR AWARD
The UK’s Leading Glass & Glazing Newspaper
EDGETECH SCORES A HAT-TRICK WITH TRIO OF PRESTIGIOUS AWARD NOMINATIONS Warm edge pioneers Edgetech have been shortlisted for Company of the Year at the Coventry Telegraph Business Awards. The annual event, started by the long-running Coventry Telegraph newspaper, exists to celebrate success, recognise achievement and showcase Warwickshire’s most outstanding and innovative businesses. They culminate in a glamorous presentation evening held at Coventry’s Ricoh Arena, routinely attended by hundreds of members of the area’s business community.
Morley Glass and Glazing is in the running to be crowned IGU Manufacturer of the Year at the annual National Fenestration Awards. The business is up against seven other companies in the category, which is sponsored by Edgetech (UK) Ltd. Competition is strong but Morley feels confident thanks to its commitment to customer service, 10 -day lead time for sealed units with integral blinds inside, and 30% year-on-year growth. In the past 12 months, the business has launched an updated website, boosted its Screenline spares service and opened a new showroom at its headquarters in Leeds. A recent £700,000 investment has been made in a second IGU production line to allow for increased production capacity, meaning Morley can now manufacture 3000 sealed units with integral blinds inside every week. Morley has also expanded into the home automation market with the launch of its unique ‘SmartMotion’ interface, all while continuing to offer an industry-leading lead-time of 10 days from 11am any Friday. Ian Short, managing director of Morley Glass & Glazing, says: “2017 has been a landmark year for Morley Glass which has seen us continue to build on the foundations we established last year when we made the move to our new 50,000sq ft factory. We’ve met every challenge we’ve set for ourselves so far and being named the National Fenestration Awards’ IGU Manufacturer of the Year would be a fantastic end to an exciting 12 months of activity.” Launched in 2013, the open platform National Fenestration Awards are run and decided completely by the participation of the industry. Instead of judges and panels, winners are chosen by the public. In fact, everyone is welcome to register on the site and make their voices heard before voting closes on Thursday 30 November. www.fenestrationawards.co.uk/igumanufacturer-2017 For more information about Morley Glass and Glazing, visit www. morleyglass.co.uk. READER ENQUIRY NO: 1217/0068
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When choosing finalists for the Company of the Year category, judges looked for businesses “universally acclaimed for their commercial practice and dedication”, who could demonstrate “strong market share, economic turnaround and innovative approach”. The good news came just after Edgetech was nominated as G17 Component Supplier of the Year, and Spacer Bar Manufacturer 2017 in the National Fenestration Awards.
Head of Marketing, Charlotte Davies commented: “At Edgetech, we’re incredibly proud to be a thriving Midlands business, training and employing hundreds of local people over our decade of manufacturing in the area. “Recently investing over a million pounds in expanding our headquarters, we’re demonstrating our continuing commitment to the people of Coventry and Warwickshire more broadly. “We’re really looking forward to the awards night itself, and meeting other exceptional businesses from around the region. Good luck to all our fellow nominees.” Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance. The firm also manufactures an extensive range of other flexible components, including its commercial-focused TriSeal and T-Spacer and a number of rigid products.
Head of Marketing, Charlotte Davies
In 2011, Edgetech was acquired by billiondollar building products giant Quanex. Soon after, Edgetech was merged with Truseal to create the world’s largest warm edge manufacturing site. Edgetech now has three spacer manufacturing facilities located in the USA, UK and Germany and between the sites in excess of 300 million metres of spacer is produced every year. For more information call 02476 639931 or visit www.edgetechig.co.uk. READER ENQUIRY NO: 1217/0069
BALLS2 MARKETING RECEIVES TOP AWARD FROM CIPR
PR & marketing specialist for glazing and construction, Balls2 Marketing, won the top award for Construction, Property or Infrastructure Campaign at the Chartered Institute of Public Relations’ PRide awards on Friday 10 November.
“All of our PR team are CIPR members and complete their CPD every year. It helps us to ensure that all of our marketing communications are produced to the highest standards, in line with individual client strategies and adhere to the CIPR’s code of ethics.” Talking about Balls2 Marketing’s winning entry, the CIPR PRide Award judges said: “This campaign demonstrated a creative
approach to a traditional subject matter that delivered strong commercial results for the client and established a new dimension in a mature industry. Impressive commercial insight driven by research, combined with a strong call to action and clear messaging resulted in strong sales and pipeline enquiries.” READER ENQUIRY NO: 1217/0070
The awards ceremony took place at The Vox Conference Centre in Birmingham and celebrated the achievements of public relations professionals and CIPR members from across the Midlands. Client Strategy Director at Balls2 Marketing, Sarah Ball said: “We are so pleased to receive this award from CIPR. It is really a credit to the team who work hard to achieve great results for our clients. “2017 is the first year that the Construction, Property or Infrastructure Campaign category has been in the mix of awards, and as specialists in the glazing and construction industries, it is fantastic to have our work recognised by our peers in the PR world. “As secretary of the CIPR’s Construction and Property Special Interest Group (CAPSIG), I know just how hot the competition is in construction PR. It was a fiercely contended award category, with six finalists, which makes this win even better.
December 2017 | www.glassnews.co.uk
INDUSTRY AWARDS
The UK’s Leading Glass & Glazing Newspaper
INSTALLATION OF THE YEAR 2017 FINALISTS ANNOUNCED FENSA is delighted to announce the finalists for the FENSA Installation of the Year Award 2017. The FENSA Installation of the Year Award is the only industry award covering 78% of the replacement glazing market that is based entirely on direct customer feedback.* The finalists for the FENSA Installation of the Year Awards 2017 are (alphabetical order): • Artisan Conservatories and Windows Ltd, Clwyd • C R Gilbert Ltd, Conwy • Derbys Future Installations Ltd, Derby • Mike Evans (Windows) Ltd, Wrexham • OZ Windows Ltd, Exeter Commenting on the Awards finalists, Chris Beedel, Director of Membership, said: “We are extremely pleased with the calibre and range of entries and it was an incredibly tough job to identify the finalists. It’s great
to witness FENSA members’ work being valued and highly rated by homeowners. We are proud of the finalists and they should be very proud of their own achievements. I am looking forward to celebrating with the winner in November where the FENSA Trophy will be presented at the prestigious G17 awards which showcase the excellence of the UK’s door and window industry.” Feedback has been collected from nearly 3,700 customers to date, and homeowners rated FENSA members on average: • 4 out of 5 for how their home was treated • 4 out of 5 for whether the sales process was positive for the customer • 4 out of 5 for how they treated the customer’s home • 4 out of 5 for overall customer’s satisfaction • 89% of homeowners would recommend their local FENSA installer to their family and friends The runners-up will receive an award certificate and use of the exclusive FENSA Installation of the Year logo. The overall winner will also receive complimentary accommodation, travel and tickets for two to London, where they will have the accolade of taking home the FENSA Trophy.
“We are extremely pleased with the calibre and range of entries and it was an incredibly tough job to identify the finalists.” www.glassnews.co.uk | December 2017
The FENSA trophy will be presented at the prestigious annual industry glass awards G17, held at the London Hilton on Park Lane on the 17th November.
ABOUT THE FENSA INSTALLATION OF THE YEAR AWARD In an ongoing effort to inspire everyday excellence among its members, FENSA launched the Installation of the Year Award in March 2017. Homeowners were asked
for customer feedback during all FENSA post-inspections. Where an inspection passes for Building Regulations compliance the homeowner’s feedback will automatically be entered into FENSA’s Installation of the Year Award. All companies need to do is continually deliver exceptional customer service. www.fensa.org.uk (*Source: DCLG) READER ENQUIRY NO: 1217/0071
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1217/0072
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December 2017 | www.glassnews.co.uk April 2017 (Px) Up Your Marketing Game DPS.indd All Pages
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www.glassnews.co.uk | December 2017
45 20/03/2017 10:57
MACHINERY
TRADE NEWS
MIGHTON MACHINERY IMPROVES EFFICIENCY FOR CONSERVATION WINDOWS
EDGETECH & STERNFENSTER HIT THE 1M MARK
Since launching its own brand range of machinery earlier this year, all designed to make targeted aspects of joinery production quicker, easier and more efficient, Mighton Products has welcomed a growing number of positive reviews, with the latest coming from Glasgow based sash window specialists Conservation Windows. Experts in the restoration and installation of sash windows in period properties, the family run firm recently purchased the Mighton Scribe-It™ machine, one of the most popular products in the range, and was quick to praise its precision and speed. “We have regularly been buying sash window components, such as sash cords, seals and ironmongery, from Mighton for the last decade,” said Director Archie MacLean, “so we had no hesitation in looking to them for our machinery needs.
We took full advantage of the Mighton Mobile Demonstration Vehicle service and booked a visit with Dale Cook, giving us a chance to ‘try before you buy’ and ask him any questions we had before going ahead with the purchase.” He continued: “We have had the machine in our workshop for around a month now and there has been a notable impact on our output in terms of both speed and quality of finish. The machine itself is compact, straightforward to set up and very easy to use. It’s a good value product and there is nothing about it I would change.” Mighton Chairman Mike Derham said: “The goal when we first started developing our machines was to help us partner with numerous highly skilled joinery firms, such as Conservation Windows, and help them make targeted changes to their manufacturing process that
Market-leading fabricator Sternfenster are celebrating a major manufacturing milestone. Over ten years of partnership with Edgetech, Sternfenster have produced over one million IG units using Super Spacer warm edge spacer technology.
help reduce labour and increase speed." Conservation Windows are a small family based company, established in Glasgow in 1998. The team have a combined two decades of experience in the manufacture, restoration and installation of traditional timber sash windows and pride themselves on delivering a personal and high quality service to their customers. To learn more about the range of Mighton Products machinery, and the choice of flexible finance options available, or to order a new catalogue visit www.mightonproducts.com or call 01223 497097. READER ENQUIRY NO: 1217/0073
Officially launched this month, the new aftersales package allows fabricators to tap into special discounts on consumables, spread the cost of servicing and maintenance and to call in priority repairs on inwarranty machinery. Lee Marriott, Sales and Marketing Manager, Promac Group said that with 19-engineers on the road, Promac offered its customers ‘industry-leading’ throughlife machinery support. He said: “We have more engineers out there than anyone else but the really key difference is that they’re employed directly by us – not on a sub-contract basis. That means that they go through rigorous training and development, for example we have two current apprentices, who are working with our experienced master technicians in the field as part of their
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training. All of our engineers also continue to train and develop expertise through the partnership programmes that we have in place with our suppliers. This means that they have a currency that sub-contractors just don’t and we can offer a better service to our customers.” As part of the new support offer, customers make monthly payments towards regular servicing costs. This allows them to spread the cost of routine maintenance throughout the year. They also get 10% off all consumables orders. Spares and consumables from Promac are available for next day delivery up to a cut-off point of 4.30pm the day before through its online shop, www.promacshop.co.uk. This features manufacturer approved consumable parts and tooling; router, cutter and espag drills; power tools; airline and air tool accessories; saw blades; lubricants; finishing products; hand tools; groove knives; safety equipment and glass consumables.
Today, the firm supplies a comprehensive selection of uPVC windows and doors using Deceuninck’s 2500 and 2800 profile systems, and high-performance aluminium products from Smarts. Manufactured to the highest standards at the firm’s 110,000 ft² factory in Lincoln, Sternfenster products deliver robust quality, stunning aesthetics, and, thanks in no small part to Edgetech’s market-leading Super Spacer, outstanding all-round performance. “We’ve benefitted hugely from our relationship with Edgetech,” commented Sternfenster MD Mike Parczuk. “Super Spacer hasn’t just dramatically improved the thermal performance of the units we produced – it’s significantly upped our productivity and efficiency. Super Spacer doesn’t need to be cut into bar length form, it comes pre-dessicated, and it doesn’t need a PIB primary seal applied. Taken altogether, it’s helped revolutionise our manufacturing process, and helped us grow from strength to strength.
“Customers who join our approved installer network enjoy a host of benefits that give them the edge over the competition – and, thanks to Super Spacer, a level of market-leading thermal performance that helps them sell to increasingly energy-conscious end users. If you’re interested in learning more about the Sternfenster approved installer network, visit https://www.sternfenster.com/join-ournetwork/ today.” Chris Alderson, Edgetech MD commented: “It’s fantastic to reach such a momentous milestone with Sternfenster. It’s been a privilege working with one of the most forwardthinking, quality-driven businesses in UK fenestration – and we look forward to working with them to reach the two million mark!” For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk. READER ENQUIRY NO: 1217/0074
NATIONAL GLASS GROUP EXPERIENCES EXPONENTIAL GROWTH IN 2017
PROMAC LAUNCHES NEW SERVICE AGREEMENT PLAN Promac Group has continued its investment in customer service and machinery sales aftercare with the launch of its new Service Agreement Plan.
Sternfenster, the Lincoln fabricator behind fastgrowing installation business Starglaze, has built itself into one of the industry’s biggest and most respected brands through more than four decades of hard work and innovation.
Following the news that Nova Group have joined National Glass Group (NGG) in September 2017, the group has now announced a further two new members in the form of Crystal Units based in the South East and Ecoglass situated in East Anglia.
“We see the through-life support that we’re able to offer to our customers as a key differential”, said Lee. “It’s not about unboxing it and walking away but a partnership, which allows our customers to access support from our expert field service engineers but also from machinery manufacturers. It means we can offer manufacturers an incredible depth of resource, knowledge and support.” For more information log on at www.promac.co.uk or call a member of the Promac team on 01788 577 577. READER ENQUIRY NO: 1217/0075
Collective member turnover for National Glass Group (NGG) is now in excess of £90 million pounds, double that of 2016 and making it the largest glass group in the UK, providing unrivalled purchasing power, operational resilience and national reach. Despite the scale of the group, all members retain the agility and personal attention from being owner managed, independent businesses. Crystal Units was established in 1994 and operates from its facility in North West London, serving the South East of England in both commercial and domestic markets. The heritage of Ecoglass stretches back to 1949 from its base in Norwich, where it has grown to be the supplier of choice in East Anglia and beyond. NGG is a group that represents the leading glass processors in the UK, including existing members Clayton Glass, Custom Glass and Northern Express Glass, Nova Group, Romag and Supaseal Glass and is the only organisation of its kind in the UK. Collectively the members employ over 800 people across 12 sites, boasting turnover in excess of £90million and with annual purchases exceeding £30million, it also makes
for the largest independent buyer of sheet glass in the UK. Beyond the purchasing power of the group, NGG looks to promote operational best practice and shares the value created by collaboration, fairly among the members. The addition of Crystal Units and Ecoglass move the group significantly closer to its goal of representing 25% of flat glass purchases in the UK, achieved through organic growth of the members and through the introduction of new companies to the organisation. Ryan Green, co-director of NGG commented: ‘A key principle of the group is that we maintain the high quality and ethos as we grow, by ensuring the new members are independent, financially strong and excel through operational quality and service. The collective group now service the entire UK, operating in both commercial and domestic markets, along with niche products and markets.’ For further information, contact National Glass Group at info@nationalglassgroup.co.uk. READER ENQUIRY NO: 1217/0076
December 2017 | www.glassnews.co.uk
1217/0077
Cill Welding No Pens. No Sanding. No Buffing. The NEW Graf Synergy Seamless Cill Welder
www.promac.co.uk T: 01788 577577 | E: sales@promac.co.uk
www.glassnews.co.uk | December 2017
47
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
ONE CHANNEL TO RULE THEM ALL...
ATLAS GETS BEHIND THE INSTALLERS OF TOMORROW Atlas Glazed Roof Solutions is helping to tackle the industry’s shortage of skilled labour and inspire young talent into a career in fenestration. Under its commitment to support industry progression, the company has donated two full-sized glazed roof lanterns, which will be used to provide apprentices with essential practical training at two top fenestration learning centres. The contemporary Atlas roof lanterns have been specially made for West Suffolk College in Bury St Edmonds and Total Support Training in Middlesex. Both centres provide a range of specialist courses from GQA Qualifications – a leading awarding body for glass, fenestration and construction. Gareth Thomas, sales director at Atlas Glazed Roof Solutions, explains: “Our industry has been re-invigorated with some truly innovative new products but, sadly, it is still hindered by a shortage of skilled people to install them. We want to bring more passion in to the industry and boost its professionalism by inspiring young people to join the industry and stay in it. We can’t think of a better way to breed new talent than through practical training and we’re delighted to donate these roof lanterns which will help the apprentices to develop their installation skills.” As part of their Level 1, 2 or 3 training in Fenestration Installation and Fenestration Surveying, the apprentices will develop their installation skills by fitting a number of products - including the Atlas lantern - into purpose-built 3x3 metre pods. The pods were previously used in the Master Fitter Challenge at this year’s FIT Show and have also been donated to the colleges. Mick Clayton, chief executive officer at GQA Qualifications, added: “GQA has long highlighted the skills gap within fenestration and industry support for our approved centres is vital to ensure that practical training facilities are available. It’s fantastic to see Atlas making this investment and commitment with West
Suffolk College and Total Support Training and I look forward to seeing the facilities in use.” GQA Qualifications provides training courses at more than 70 centres throughout the UK, including West Suffolk College and Total Support Training. Tim Warnock, programme manager at West Suffolk College, said: “Practical training is fundamental to our apprentices, providing them with the vital skills and confidence to become highly qualified installers and surveyors. For many apprentices, the only way they could learn about how to fit products was in a reallife installation, which was understandably a daunting experience for them. With these pods, the students can practice installing products and not be afraid to make mistakes – not that we anticipate many with the Atlas roof which is known to be a fitter’s dream to install!" Sharon Alderton, managing director of Total Support Training, added: “I’ve been working with many specialist suppliers across the industry and we all agree that there’s a wide skills gap to fill. We are committed to capturing youngsters and encouraging them into this industry, so we’re very excited about our brand new training facility which is just about to open in Milton Keynes. It will be equipped with a modern classroom and two training pods, which will include fitter-friendly products like the Atlas lantern. This investment in our future talent will help to combat the skills shortage and raise professional standards in the industry.”
Barrier Components popular SABCO frameless balustrade system has passed the rigorous 3kN test with flying colours, confirming it offers the quality and performance for ANY commercial or residential installation. What’s more, this system didn’t need any adaption to pass only requiring additional clamps, proving that this is a market leading design. SABCO can now therefore be specified with confidence for all installations from stadia, airports and railway stations to commercial, residential and domestic developments. Barrier-SABCO is a balustrade hardware system boasting a hi-tech, sleek and minimal finish and offers the perfect cost effective solution for Frameless glass providing an installation that’s designed to be simple to install and achieve BS EN 6180:2011*. The system offers some great unique features. It only requires 400mm fixing centres to achieve the 1.5kN performance which is reduced to 200mm for 3Kn. It allows for easy alignment of the glass during installation providing up to +/-15mm adjustment either way. Tightening is achieved using torx screws that can be tightened easily with a cordless screwdriver - speeding up the install time. The system includes removable covers (anodised to Marine grade 20 microns) to allow the installation of the channel without risk of damaging the finish. The natural or Satin stainless anodised covers are then simply
fitted at the end of the operation. The system can also be supplied in either a base mount or side mount and in two finishes – Natural Anodised or Stainless Steel effect Anodised. Both finishes are 20 microns thick so perfect for coastal or clean room applications. A popular addition introduced to complement the system is high quality RGBW LED lighting strip. The strips can be used with either a 12v or 24v power supply and has an impressive 60 LED’s per metre. The pure white LED’s are incorporated into the colour LED’s and not set alternatively along the string and the strip is Nano coated rather than silicone offering a slimmer alternative that doesn’t discolour. It is IP68 rated for external use, comes with a 5 year warranty and can be purchased with a range of RF remote controls if required. Developed by Sadev of France, it is stocked and distributed by Barrier Components Ltd based in Purfleet, Essex in the UK. Barrier Components is an architectural hardware supplier that for the past 30 years has specialised in the supply of high quality hardware products. For full specification and video footage of the system and how it works view Barrier Components e-commerce web site at www.barrier-components.co.uk. The website enables users to order from a vast architectural hardware product range online, providing a one-stop-shop for high quality, great looking and effective architectural hardware products, all backed by adequate stock and an efficient service ethos. For further information or assistance please contact the Barrier Components Technical Team on 03300 373 334 or sales@barrier-components.co.uk. *The product has passed independent British Standards BS EN 6180:2011 testing up to 1.5kN on most glass thicknesses for both base fix and side fix variants.
To find out more about the Atlas range of Contemporary Lanterns, contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk. READER ENQUIRY NO: 1217/0078
READER ENQUIRY NO: 1217/0079
MAJOR INDUSTRY SURVEY SHOWS HOW ‘BREXIT RESISTANT’ GLASS AND GLAZING INDUSTRY IS A major survey of glass and glazing installers has revealed how the industry is reacting to the current economic and political climate.
had remained steady. Regarding the wider economy, 70.6% of respondents claimed that recent political developments had had an impact on their business.
Improveasy commissioned leading market research company Insight Data to survey over eleven thousand installers, asking them their views on many issues related to the industry and the wider economy.
However, installers may define this effect as either negative or positive and, indeed, the statistics suggest that 2017 has been a reasonably positive year for many in
the construction and home improvement industries. With Brexit on the horizon – the UK is due to leave the EU no later than March 2019 – the survey also raised questions regarding the future of the UK economy.
The survey began by focusing on issues directly related to the respondent’s businesses and showed that more respondents (64%) reported that leads in 2017 had increased – compared to year previous - than those who said these figures had stayed the same or decreased.
Most installers responded saying that they believe GDP, exports, and unemployment will remain at their current levels rather than increasing or decreasing, perhaps indicating respondents’ uncertainty about the current climate. By contrast, a huge 67.64% agreed that inflation will go up. Looking forward into the year ahead, just over half (52%) said they expect their business to perform better in 2018 than it has in 2017.
Similarly, 41.17% of installers said they have seen the number of domestic project completions increase in the past year. Most (over 60%) respondents also stated that their cashflow and employee numbers
Austin Barcley, Improveasy’s Managing Director, comments: “Frankly, we’re all probably fed up of hearing about ‘Brexit’ but it is an unavoidable issue that is impacting many sectors and supply chains in the UK.
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Austin Barcley, Managing Director of Improveasy
Overwhelmingly though, our industry is looking robust and installers appear to be confident about the future of their businesses.” Improveasy provide installers with finance solutions that they can offer to homeowners. Companies that partner with them can also access sales training seminars, alongside a host of innovative finance options. Furthermore, before signing up with Improveasy, companies or installers do not need to be FCA regulated. Once registered with Improveasy, installers become an Appointed Representative (AR) and can then begin offering finance options under either the Improveasy brand or their own company’s brand. For more information about offering finance to your customers call 0800 024 8505 or visit www.improveasy.com. READER ENQUIRY NO: 1217/0080
December 2017 | www.glassnews.co.uk
THE GUARDIAN™ ROOF IS
THE BEST REPLACEMENT CONSERVATORY ROOF ON THE MARKET This product is both easy to sell and install. 1217/0081
Here are some of the many advantages of joining Team Guardian™: Increased sales opportunities with sustainable all-year-round profits We supply our Team Guardian™ members with retail leads from our dedicated Guardian™ website Full marketing support package available Full technical support and in house training
This product is in demand So all you need is a good, reliable supplier who can give you all the help and support you need to maximise the potential. Look no further than
Connaught Conservatory Roofs Limited. Add this brilliant new roof system to your portfolio by becoming an approved and registered Guardian™ roof installer and member of Team Guardian™ and watch your profits soar.
Call 01709 710100 info@connaughtconservatories.co.uk We do more so you do less!
Fax: 01709 525262 Unit 3, Lloyd Street. Parkgate. Rotherham. S62 6JG www.connaughtroofs.com
Visit our dedicated Guardian™ website for more info
www.guardianconservatoryroofuk.co.uk
The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain. Which will give you an excellent sales advantage and extra peace of mind for your customers. Registration No. RD320
www.glassnews.co.uk | December 2017
Local Authority Building Standards Scotland
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
ALUK LAUNCHES LUMINIA SELECT PARTNER SCHEME
UKAS ACCREDITATION MEANS MILA TEST CENTRE IS NOW A ONE STOP SHOP Mila’s Test Centre in Daventry has just been awarded UKAS accreditation, allowing it to formally assess window and door hardware to both PAS24 2016 for security and BS EN1670 2007 for corrosion resistance. This is the culmination of many months of hard work by the specialist Mila team behind the Test Centre, where the focus is exclusively on testing of windows and doors. It has centred around the fine calibration of equipment and the formalisation of procedures to meet the strict UKAS audit requirements. In recent years, the Test Centre has been used primarily to test and validate Mila’s own products in development and to
provide indicative testing for customers, before their windows and doors were submitted for formal testing elsewhere. Now though, Mila is responding to requests from those same customers to provide a One Stop Shop facility, with both indicative and formal testing all available under one roof. Danny Jones, Testing Engineer, said: “As well as our specialism in this sector, what sets us apart from other testing centres is the fact that we offer advice and guidance to customers at the indicative stage to make sure that their windows and doors are set up correctly in order to pass the various tests that follow. For security testing in particular, that might mean advising them
AluK has launched its first ever Select Partner scheme, creating a network of likeminded fabricators who will play a key role in helping to drive and support the next stage in AluK’s planned strategic expansion.
on the combination of locking system and handle, or even which screws to use. We essentially make sure that customers don’t spend money on formal testing until we can be sure that their products will pass. That’s a huge advantage – not just in terms of money spent but also in time saved.” The next stage in the development of Mila’s Test Centre is to achieve UKAS accreditation on its cycle and weather testing to BS6375. The company then plans to announce a programme of incentives for customers so that they can make maximum use of what Mila believes is the only facility in the UK hardware sector offering this combination of indicative and formal testing together. More details are available at: www.mila.co.uk. READER ENQUIRY NO: 1217/0082
R AND M WINDOWS JOINS THE BLUESKY CERTIFIED INSTALLER SCHEME Bracknell based R and M Windows and Conservatories Ltd has joined the Bluesky Certified Installer scheme for both windows and doors, and conservatories. The family-orientated business has been installing windows, doors and conservatories for more than 30 years.
Simon Beer has years of experience delivering schemes for installation companies. Simon says: “I wanted to create something that gave companies a real advantage by signing up to the scheme. We keep ahead of the market and that means we keep scheme members ahead too.”
The scheme, run by Bluesky Certification, is the latest addition for installers looking to differentiate themselves from competitors. Managing Director at Blue Sky Certification
Mark Page, Director at R and M Windows, says: “I’ve known Simon Beer for many years and I trust him so it was very easy to choose the Bluesky Certified Installer Scheme. We pride ourselves on our professionalism, and the new scheme gives us exactly what we need to give customers confidence that they’re dealing with a reputable company. We are members of the installer scheme for external windows and doors scheme as well as the scheme for conservatory installation.” For more information on Bluesky Certified Installer scheme go to www.blueskycert.com. READER ENQUIRY NO: 1217/0083
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These are businesses who AluK feels have the same ethos, values and drive for shared growth in the aluminium market. They will be given exclusive access to the brand new Luminia premium product range from AluK for the trade and residential market, as well as benefiting from extensive business development and marketing support. This includes the brand new Luminia F82 bi-fold door, which has been generating such a huge amount of interest since it was previewed at this year’s FIT Show, and the SC156 sliding door due out shortly. The Luminia Select Partner network was official launched to a group of AluK’s key customers at the end of October, at an event held at the Celtic Manor Hotel. This
group, which includes many of the UK’s best known and most highly regarded aluminium fabricators, all put their names to the Luminia Partners pledge, before being invited to AluK’s nearby Chepstow facility the next day for a full briefing on the F82. The Luminia F82 is the door which AluK believes will set a new benchmark for quality and performance in the aluminium bi-fold market. Trade and commercial customers have been asking for the product since the FIT Show, so AluK knows that there is already huge pent up demand. Speaking after the launch, Russell Yates, AluK’s Managing Director, said: “All of the products in the Luminia range have been developed to target the premium sector of the market, where we know the biggest opportunities will lie in the years ahead “By appointing Select Partners for the products in this range, we hope to ensure that Luminia becomes established as a premium brand, whilst also preserving an element of exclusivity. This is a really exciting opportunity for the Select Partners themselves and for AluK, and we will be working together to drive really meaningful market growth.” The emphasis in the Luminia Select Partner scheme is on the word partners. The members will be fabricating and selling the products, but AluK will be supporting them with bespoke marketing support allied directly to the AluK brand, and with significant lead generation campaigns. There will also be product and business development workshops, technical support both on site and at AluK’s new Chepstow Academy, and regular market intelligence briefings. The AluK Luminia Select Partners are: Alpine Window and Door Systems, AluFold Direct, Arkay Windows, Capital Windows Doors and Conservatories, Climatec Windows, Complete Aluminium Systems, CWG Choices, Duration Windows, EYG, Iceni Windows, IQ Glass, Nolan, Quantum Windows, Rhino Aluminium and Whiteline, More details are at: www.aluk.co.uk
READER ENQUIRY NO: 1217/0084
December 2017 | www.glassnews.co.uk
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PROFILE 22 PUBLISHES NEW SPECIFICATION GUIDE
FORTY CUSTOMERS MARK A DECADE WITH EDGETECH
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VISIT THE BRAND
NEW
Profile 22 has just published a comprehensive new specification guide. The 74 page publication explains the brand’s range of profiles and hardware in detail and provides an overview of the services it provides to architects and specifiers alike. Gerald Allen, Epwin Window Systems’ Marketing Manager, said: “Our specification guide has been designed to enable architects and specifiers to access all the information they could need to specify the right solution.” The first section of the guide opens with an introduction to Profile 22 and Optima. There is then an introduction to Profile 22’s specification and advisory services, which covers assistance for every stage of a project through both field and technical support teams, including a no-obligation consultation, specific design requirements, full specification, surveying and structural calculations and an extensive choice of quality and durable products. There is also information on Profile 22’s approach which recognises that respective business goals are best achieved through working collaboratively and by establishing short and long-term agreements with supply chain members. The final part of the first section covers Profile 22’s quality assurance and environmental credentials and explores its reputation for product innovation. The second section of the guide features information on all Profile 22’s systems: Casement Windows, Flush Casement Windows, Tilt - Turn Windows, Flush Tilt and Turn Windows, Fully Reversible Windows, Vertical Sliding Windows, Residential and, French Doors, Doors with Side Screens, Emergency Doors, Composite Doors, Patio Door System, Curtain Walling and Cavity Closer System. It also covers the colour options and provides information in respect of building regulations. The publication of the guide reflects Optima’s growing reputation for being the commercial system of choice as well as Profile 22’s proactive, value-added approach to service. For copies of the specification guide, contact Profile 22 by emailing info@profile22.co.uk. READER ENQUIRY NO: 1217/0085
www.glassnews.co.uk | December 2017
Chris Alderson, Edgetech UK MD awarding 10 years of partnership to Oakland Glass - Tina Moorhouse & Richard Oakes
Forty of Edgetech’s most valued customers are celebrating ten years of working with the Coventry-based warm edge experts.
GENESIS WEBSITE
As part of an event held earlier this year to mark a decade since Edgetech began manufacturing in the UK, the firm brought representatives from a number of long-standing customers to the stage to present them with a trophy commemorating their relationship. A special video was also screened that saw Sales & Marketing Director Alan Fielder and Head of Marketing Charlotte Davies interview some of those customers, and learn more about how working with Edgetech has helped their business. “Our relationship with Edgetech has been hugely beneficial to us,” commented Ian Sims of Double R Glass. “In the fifteen years we’ve been working with them, we’ve never once considered switching to an alternative spacer.” David Laing of Cleartherm commented: “When I saw a fully-automated line using Super Spacer for the first time, I saw the future. This was in the US in 2006, and at the time we were still running a semi-automated line back home. After seeing that, it wasn’t long before we had a fully-automated line ourselves – and we’ve never looked back.” Kevin Wheatman of Hurst Plastics commented: “Over the last decade, Edgetech has established itself and Super Spacer as market leaders – and that’s been a massive help to us as a business. Customers know and respect the Edgetech brand, and that means they have more confidence in our products as a result.” Edgetech Managing Director Chris Alderson commented: “At Edgetech, we strive to build lasting, mutually supportive relationships with our customers – and we’re extremely proud that we can count so many successful businesses as loyal, long-term clients. “It was fantastic to be able to celebrate those partnerships, and demonstrate our commitment to maintaining and deepening them in the years ahead.” Watch the full customer interview video online on Edgetech’s website: www.edgetechig.co.uk.
www.genesiscollection.co.uk IT’S THE ATTENTION TO DETAIL THAT MAKES THE DIFFERENCE
T 0800 138 3838 WWW.GENESISCOLLECTION.CO.UK @TheGenesisRange
@TheGenesisRange
READER ENQUIRY NO: 1217/0086
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DROYLSDEN GLASS STRENGTHENS ITS RANGE WITH A LITTLE HELP FROM DEKKO With one of the industry’s broadest product ranges, experienced fabricator Dekko Window Systems has a reputation for helping its customers grow and reach new markets. Looking to strengthen its offering, North-West installation specialists Droylsden Glass has become the latest firm to partner with Dekko. With ambitions to offer their customers the best of both, the business, which is celebrating 35 years of trading, has added not only Dekko’s standard Deceuninck uPVC windows to its range but Infinity – their premium collection of seamless uPVC windows. “In today’s competitive marketplace, the best
Droylsden Glass Showroom
attribute any installer can have is a strong and diverse product range,” comments Kurt Greatrex, Sales Director at Dekko. “By offering both solutions, Droylsden can deliver a high-quality core product from Deceuninck with the fantastic upselling opportunity offered by our luxury Infinity Collection.” “Infinity makes such a great addition to Droylsden’s offering because of the variety of projects they complete. Infinity provides a high-performance solution for the many schools Droylsden refurbishes whilst still providing Mrs Smith with a fantastic, premium finish to her home. With the seamless, timber-like appearance achieved by our graf welder and one of our authentic woodgrain finishes, Infinity is even at home on older, heritage properties.” Infinity is just one of Dekko’s premium lines, with Räum their luxury range of aluminium windows and doors, and all three highperformance solutions from The Residence Collection. To dovetail their premium product range and provide installers like Droylsden Glass with an opportunity to legitimise themselves with the customer, Dekko offers their Make It Yours marketing support package. Make It Yours combines high-impact brochures, powerful showroom support and online
features all created by Dekko’s in-house design team to expertly match the installer’s branding. “The Make It Yours marketing package was one of the key reasons we recently decided to switch trade suppliers over to Dekko you simply can’t get this type of support from other fabricators,” comments Kevin Thackeray, Director of Droylsden Glass. “Make It Yours adds a huge amount of value - while my local competitors are relying on bland overprinted brochures to promote their business, I’ve now got access to high quality, bespoke marketing material.” Dekko Windows Systems was founded in 2008 by Gary Torr and Kurt Greatrex, and is one of the leading fabricators of high-end PVCu and aluminium windows and doors. Based in Greater Manchester, Dekko was listed in the 2016 edition of the London Stock Exchange’s 1000 Companies to Inspire Britain. The report celebrates the fastest growing small and medium-sized businesses in the UK. For more information on Dekko, contact 0161 406 0055 or visit www.dekkowindows. com and for more information on Droylsden Glass, contact 0161 292 1122 or visit www.droylsdenglass.co.uk. READER ENQUIRY NO: 1217/0088
PURPLEX CLIENTS LIGHT UP THE SCREEN IN ITV’S LOVE YOUR HOME AND GARDEN A trio of Purplex clients are enjoying floods of leads after featuring on hit home improvement show Love Your Home and Garden. Premium product fabricator Dekko Window Systems, market leading rooflight experts Roof Maker and Torquay-based aluminium door specialists Fenster received nationwide exposure when they appeared on episodes screened in August and September. Purplex had the initial contact with ITV and arranged for all three companies to feature on the show, helping them reach an audience of around 4 million viewers. Sam Cross, Account Director of Purplex takes up the story: “ITV were on the lookout for a set of premium quality bi-folds, a slim line patio door and a hinged rooflight and I immediately thought of our clients Dekko, Fenster and Roof Maker. All three companies were keen to be involved, particularly because the show is all about helping families in need, so we began liaising with
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Fronted by Alan Titchmarsh, the programme sees a team of home improvement experts surprise deserving families in difficult circumstances by completely transforming their properties.
room areas to be open-plan, and used the stylish product to link the two spaces together. The project also showcased a hinged roof light from Roof Maker, complete with a built-in sensor that closes the window automatically as soon as rain spots are detected.
Fenster donated one of its stunning Uni_Slide doors to help a young family caring for a son with quadriplegic cerebral palsy. Titchmarsh and the team transformed their garden to be fully wheelchair accessible, revamped the kitchen and living
Meanwhile, a Dekko RÄUM bi-folding door and a Roof Maker roof light helped light up the life of a Banbury mother left almost entirely blind after a stroke. Now cared for by her two school-aged daughters, Donna’s seriously impaired
ITV to bring the project to fruition.”
vision mean she needs as much natural light as possible to be able to get around – and Dekko and Roof Maker’s contributions were a vital part of making her property fit for purpose. Sam concluded: “It was fantastic to see our clients showcased to viewers all around the UK, and to be able to support families in need. They’re now enjoying significantly boosted public profiles, and all have been inundated with enquiries since the programmes aired.”
MORLEY BOXES CLEVER WITH LATEST SPONSORSHIP PLEDGE Morley Glass & Glazing is getting into the ring with a new sponsorship opportunity, with the integral blind manufacturer pledging its support to up and coming boxer, Terry Broadbent, as he attempts to make a name for himself in the world of professional boxing. Having previously taken a break from the sport to focus on his contract cleaning company servicing companies in and around Leeds, Terry made the decision this year to give his all to the sport he loves, selling his part in the business in order to devote himself to the sport full time. In a show of support for the talented sportsman, a number of the companies Terry previously worked with in his cleaning business, including Morley Glass & Glazing, have come together to sponsor him as he aims to achieve his ultimate goal of boxing for a world title. At the start of September, the Morley Glass team was at Elland Road to cheer on Terry in his comeback fight as he was awarded a 40-35 points win over Russ Midgley, in what was described as a ‘confident and impressive performance’. Ian Short, managing director at Morley Glass & Glazing, commented: “Having been based in Leeds for almost 20 years, supporting a variety of local sports and community clubs is a large part of our proactive corporate social responsibility programme. Having known Terry for a number of years now his passion for the sport is clear and it’s a privilege to be able to help him follow his dream. We’re looking forward to seeing big things from him in the future!” The privately-owned company has also recently pledged its ongoing support to Millshaw Park Rangers, Mirfield Parish Cricket Club, Moortown RUFC and Pudsey St Lawrence Cricket Club. For more information about Morley Glass & Glazing visit www.morleyglass.co.uk.
Founded in 2004, Purplex Marketing was the brainchild of Andrew Scott, the fenestration industry’s foremost marketing expert. Today, Purplex is the leading PR, branding and design, web development, digital marketing and video provider in the construction sector. The firm has grown every year since its inception and has clients across the UK, Europe and North America. For more information, visit www.purplexmarketing.com or call 01934 808132. READER ENQUIRY NO: 1217/0089
READER ENQUIRY NO: 1217/0090
December 2017 | www.glassnews.co.uk
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One of the biggest concerns in the industry at the moment is the impending skills gap. It’s a concern Epwin Window Systems is acutely aware of, but Sharn Samra, the company’s Marketing Director, says it is taking steps to tackle the issue. “We know that fabricators and installers are concerned about finding skilled workers and it’s something that Excellence as Standard, our groundbreaking new membership programme, addresses. The programme aims to drive quality at every stage of the business and a core part of that is in having a skilled workforce.” A cornerstone of EAS is the Excellence Academy, which offers two routes to creating a skilled workforce. The first is a heavily discounted NVQ training and the second is apprenticeships. Managed by The Vocational College (TVC), the largest provider of glass related qualifications in the UK, there
are qualifications for window, door and conservatory installers, installers of roof line products, glaziers, curtain walling installers, window, door and conservatory fabricators, glass processors, stores and warehouse persons, photovoltaic panel installers and trade counter staff. Also available are qualifications in ILM management, customer service, business administration, team leading, IOSH Working Safely and IOSH Managing Safely (Managers & Supervisors). Paul Gray, Business Development Manager at TVC, comments: “Training in the form of NVQs and apprenticeships offers three key benefits. It demonstrates your commitment to a qualified workforce, improving retention. It leads to more efficient practices and greater competence, meaning less waste and a better bottom line. And it improves Health & Safety, so there are fewer accidents and days off work.”
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f so ar ye ring 10 t u g ac tin uf ra a n eb m el K C U
EXCELLENCE AS STANDARD’S NVQ SUPPORT HELPS BOOST SKILLS
The backbone of high performance units
The Excellence Academy is just one element of the Excellence as Standard programme because members also benefit from the quality products available from Profile 22, Spectus and Swish, strong marketing support, partner benefits and business support. Excellence as Standard is widely being seen as blazing a trail in the industry and in the Excellence Academy it’s clear to see why. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 1217/0091
SPECTUS SHOWCASES ITS MARKET-LEADING CREDENTIALS Spectus is renowned for the market-leading properties of its systems. Combined with its longevity and its commitment to quality and support, it is no surprise that the brand has some of the most loyal customers in the business. Spectus’ flagship system is the Elite 70, which can be used in a full range of window, door and conservatory applications– including casement and tilt & turn windows, residential, French and bi-folding doors. There are two profile shapes available, a classic bevelled shape and an attractive ovolo with matching beads. The system is fully integrated and has been designed to be easy to fabricate and easy to install. There is a complete range of ancillaries, including arched heads, Georgian bars and casement horns.
Everything is designed to work together to provide not only an immaculate finish to any project, but also the choice that fabricators and installers demand. The Elite 70 system has all the technical credentials a quality window needs. It can achieve a Window Energy Rating of Band A++ and U values as low as 0.8W/(m2K). There are triple glazed options with 40mm and 44m glazing and for projects where security is paramount, the system is Secured by Design accredited. And like all Spectus products, its manufacture is covered by BES 6001 for Responsible Sourcing of Construction Materials. Aside from the market-leading qualities of the window, there’s also the market-leading quality of the Spectus support, which is best summed up by saying it has been designed to make fabricators’ and installers’ lives easier. There’s technical support available online, on the phone and on the road. There is marketing support and lead generation. There is also Excellence as Standard, a groundbreaking membership programme that covers marketing, training and business support with the aim of driving quality at every level of the industry.
For over 30 years, Edgetech’s Super Spacer has been the spine of the highest-performing glass units on the market. Strong, reliable and flexible, its pre-desiccated foam design delivers outstanding structural performance and durability even in the harshest conditions. Trust Super Spacer at the core of your unit: • Globally proven for over 32 years • Integrated high quality 3A desiccant to a minimum of 40% of the spacer weight • Advanced multi layer mylar vapour barrier to keep moisture out and gas in • More than 100 EN1279 Part 2 & Part 3 passes • Market-leading 40 year product warranty
For the facts about warm edge technology, speak to the experts.
T: 02476 995704 www.edgetechig.co.uk E: ukenquiries@edgetechig.com
In short, it’s everything you would expect from a company that has been around for over 30 years and continues to deliver at every stage. Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 1217/0092
www.glassnews.co.uk | December 2017
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MIGHTON’S COATINGS GET SEAL OF APPROVAL FROM MIXED MEDIA ARTIST
UNIVERSAL TRADE FRAMES CELEBRATES 20 YEARS OF SPECTUS PARTNERSHIP
Independent cabinetmaker-turned-artist Rob Bishop recently tested out the Mighton Ankerstuy coatings range for some new artwork pieces, and was more than impressed with the results.
Shropshire-based trade fabricator Universal Trade Frames is celebrating 20 years in business and 20 years of being a Spectus fabricator too. Brian Kruger, Universal Trade Frames’ Managing Director, said: “As a business, Universal Trade Frames is committed to the quality of our products and to meeting the needs of our customers. Being a Spectus fabricator for over two decades plays a big part in the success of our business because our customers recognise what the Spectus name means and the value it adds. We are proud to be a Spectus fabricator.”
Created at his Hertfordshirebased workshop, Rob’s unique style of artwork is formed using a method that combines digital art with wood work and painting. Each piece, including a bespoke wooden frame, is created in its entirety from scratch with multiple layers of wood stain applied in order to produce a unique outcome every time. “With my style of art I have tried and tested many different brands of coatings, but after using Mighton’s water-based range I found it works a lot better than others I have experimented
with in the past,” explained Rob, “Mighton’s range is particularly suitable for my work on both the frame and the artwork itself as it has a great consistency and ease of application. This allows me to spray a good coat to a frame that is hanging from the rack, without the fear of it running. Drying times are also perfect and, as a result, this has given my pieces a high standard of finish.” In 2015 Rob was signed by a major art publishing house within weeks of his first gallery appearance, however in 2017 he decided to work as an independent artist which has allowed him to take full control of his work and be selective with what galleries he exclusively displays in. Mighton first introduced Anker Stuy Verven paint products to the UK joinery market in 2016, as a sole trusted distributor, before both companies announced an official partnership earlier this year. A rebrand of the range subsequently took place with all paints and coatings now distributed to
UK joiners under the new Mighton Ankerstuy brand. Offering ease and consistency of application, fast drying times, exceptional durability and sustainable performance, the range received such an encouraging response following its launch that it has recently been expanded to offer both interior and exterior finishes. To learn more about the range of Mighton Ankerstuy paints and coatings or to order a catalogue visit www. mightonproducts.com or call 01223 497097. Rob‘s artwork can be found in a select number of UK galleries. To find out more or to contact Rob regarding commission pieces, visit www.robbishop.co.uk. READER ENQUIRY NO: 1217/0094
Brian is clear why his company is proud to have been a Spectus fabricator since the very beginning of its history: its products and its support. He commented: “Spectus has some of the best products in the industry and we don’t
From left to right: Duncan Saunders – Universal Trade Frames, Clare O’Hara – Epwin Window Systems and Jean and Brian Kruger – Universal Trade Frames
say that lightly. The quality of the product, the strength and structural integrity of the profile along with the product’s aesthetics raises the bar in system design. Add in the proactive marketing along with a first class technical support team and you have a winning combination.” Universal Trade Frames manufactures the Spectus ovolo and sculptured Elite 70 systems, a combination that means it can deliver what its trade customers need. It recently signed up to the Excellence as Standard membership programme that aims to drive up standards across the industry, an aim Brian and his company wholeheartedly endorse. Universal Trade Frames is a family-owned company. All its products are manufactured in its state of the art manufacturing plant and it is renowned for delivering consistent quality combined with outstanding back up and support. And in Spectus the team has a fabrication partner that works proactively with them to ensure they meet and exceed their customers’ expectations. To mark the anniversary, Clara O’Hara, Divisional Managing Director of Epwin presented Universal Trade Frames with a commemorative plaque. Clare commented: “We have worked with Brian and his team throughout Universal Trade Frames’ 20 year history and we are delighted to celebrate this milestone with them.” Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 1217/0095
VEKA STAFF CELEBRATE SUCCESSES WITH SPIKEY! Industry-leading systems supplier VEKA has been celebrating the achievements of its Burnley-based workforce once again, with the help of another well-known Lancashire talent.
Individuals might be recognised for anything, from taking on further training, to outstanding leadership or volunteering within the community.
VEKA was delighted to be joined by Dave Spikey (of Phoenix Nights fame) for the company’s second annual ‘Pride of VEKA’ event.
Last year’s awards were presented by sports broadcaster and former professional footballer Chris Kamara, which led to much speculation about this year’s mystery guest. Comedian Dave Spikey was welcomed with rapturous applause before presenting the awards and entertaining the audience with a host of hilarious stories throughout the night.
This year’s awards ceremony was held at a prestigious local hotel, Mitton Hall, and attended by VEKA Directors, winners from a variety of departments across the business and their partners. VEKA is well known for singing the praises of its employees and supporting them in developing further skills at every level. Head of HR Gabriela Hammond explains: “We are exceptionally proud of our team here at VEKA. These awards celebrate those who go ‘above and beyond’ for the business and give us chance to let them know just how much they are appreciated. “Everyone, in every department, plays an important part in moving the company forward and maintaining our position at the forefront of our industry. We know that the behaviour of every member of staff has a direct impact on the level of service our customers receive, and that’s why we feel it is so important to give credit where it’s due. The Pride of VEKA Awards allow us to give an extra ‘pat on the back’ to those who really set themselves apart.”
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VEKA MD Dave Jones said: “I am very proud to represent an organisation that listens to its staff, values their ideas and constantly offers opportunities for continuous career development. We are lucky to have such a wealth of talent in our workforce, from brand new apprentices, to long-standing members of the team, and it is important for us to celebrate their successes - at every chance we get! Our people are pivotal to the continued success of the company and I would like to personally congratulate every person who collected a ‘Pride of VEKA’ award, on a hilarious evening that was thoroughly enjoyed by all.” A full list of winners follows below: • Mark Schofield – Courage and community spirit (especially with regards to TA service)
• John Ford – Building VEKA links with the community • Terry McWilliams – Additional duties and responsibilities • Reece Gill – Problem solving and new process development • Tom Whitehead – ‘Leading the VEKA Way’ Champion • Paul Ashdown (2 x awards) – Gaining Manufacturing Institute’s Higher Level Team Leader qualification and excellent team collaboration • Sean Boothman – Gaining Manufacturing Institute’s Higher Level Team Leader qualification • Keiron Preston – Gaining Manufacturing Institute’s Higher Level Team Leader qualification • Jono Turner – Gaining Manufacturing Institute’s Higher Level Team Leader qualification • Scott Weldon – Gaining Manufacturing Institute’s Higher Level Team Leader qualification • Sam Baxter – Achieved a distinction in every one of his Apprenticeship exams this year • Paige Thwaite – Took on two different jobs, to train and develop new skills
Dave Spikey (front left) and VEKA MD Dave Jones (front right) celebrate with the worthy winners
• Annabel Hargreaves (Fowler) – Completed her Chartered Institute of Marketing Professional Diploma • Lee Broomfield – Excellent team collaboration • Ben Harter – Excellent team collaboration • Dave Holmes – Excellent team collaboration • Lee Sharples – Excellent team collaboration • Mike Cutt – Excellent team collaboration • Martin White – Nominated by a number of Managers for enthusiasm and commitment to ‘going the extra mile’, demonstrating VEKA spirit every day. Tel: 01282 716611 www.vekauk.com READER ENQUIRY NO: 1217/0096
December 2017 | www.glassnews.co.uk
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EVERY ORDER RECEIVED IN FULL, EVERY TIME Ask most trade fabricators what sets them apart from their competition and they will generally reply ‘quality and service’ but, without any substance behind it, surely that’s just a meaningless phrase.
A WINDOW OF PURE PERFECTION
At Euroglaze, we are constantly striving for tangible improvements in our quality and service, which we know will actually make a difference to customers. I talk regularly to all of them about how their businesses are changing, so that we can come up with ways that we can respond to that. I also listen to any frustrations they might have and share ideas about how we can do things better. The latest improvement we have launched as a result of talking to customers is an innovative delivery tracking system using a barcode scanner and tablet which guarantees to deliver everything in their orders in full, every time. We have created a new bespoke IT solution which works alongside the barcode scanning system already in our factory and scans every item as it is loaded onto our vehicles and then again as it is unloaded at a customer’s premises. What makes it special is that it will only allow our driver to collect a signature for that delivery once every single item in the order has been fully and correctly unloaded. It makes a reassuring ping every time the correct item is scanned and a fairly alarming beep if that item is scanned twice or if something for a different customer is scanned by mistake. It therefore completely does away with any possibility that an item could be delivered to the wrong
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customers who order online; and, back in January, we launched a video imaging system, which records every bag of ancillaries being filled in our factory to give customers similar reassurance that every heat sealed, time stamped bag they receive from us is complete.
customer, or that anything from that order could be left behind on the van. From a customer’s perspective, it provides real reassurance that what they receive from Euroglaze will be exactly what they are expecting, and means they don’t waste time chasing missing items, or risk damage to their reputation because they have incomplete orders supplied to them. That’s obviously a benefit for all those installers who are ordering REHAU windows and doors direct from us for a particular job, but it’s even more important for the increasing number of third party distributors who buy REHAU frames from Euroglaze, and who need to know they have everything on time and in full to fulfil orders from their own customers. This product has been a long time in development and we are confident that it sets a new benchmark for innovation and efficiency in the trade fabrication market. We promise excellent service to our customers, and we are continually investing in the systems and processes which help us to achieve that. For instance, in June this year we announced that lead times on our standard frames had been reduced to just three working days for
www.glassnews.co.uk | December 2017
Our aim with all these innovations is to make our customers’ lives easier. They know that if they order from us, they will get their frames delivered in full in just three days and if they have any queries on things like fittings, we can instantly check back on the video and resolve them straightaway. We think we’re the only trade fabricator in the UK which can now guarantee this kind of service, and we want to hear from stockists and installers who are buying from our competitors and who are frustrated by items being wrongly delivered or regularly missing from their orders. There’s no doubt that the trade fabrication sector is becoming increasingly competitive and it’s getting harder for independent operations like ours to stand out. Our customers quite rightly take our quality for granted, but we think service innovation will be the next key battleground. We have shown that we are already leading the way and we are very much committed to more continual improvements like this to keep us ahead of the pack. By Martin Nettleton, Managing Director, Euroglaze
HELPING YOU TO SELL THE VS DIFFERENCE IT’S THE ATTENTION TO DETAIL THAT MAKES THE DIFFERENCE
T 0800 138 3838 WWW.GENESISCOLLECTION.CO.UK @TheGenesisRange @TheGenesisRange
Tel: 01226 702553 www.euroglaze.co.uk READER ENQUIRY NO: 1217/0097
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VISTA AND SPEKTAGLAZE TRANSFORM LIVERPOOL STUDENT ACCOMMODATION IN THE GROUNDS OF ICONIC CATHEDRAL Vista Panels are currently working with fellow Merseyside firm Spektaglaze on the refurbishment of student accommodation in the grounds of Liverpool’s iconic Anglican Cathedral. Dwell Student Living has embarked on a facelift programme of works to include new windows and composite doors on the site. Vista are supplying 70 XtremeDoors front and back for Dwell’s Cathedral Campus. Finished in black with a matching Eurocell outerframe, the versatile XtremeDoor was specified as its appearance is in keeping with the heritage look of its surroundings. “As a Merseyside firm ourselves, we are absolutely delighted and incredibly proud to see XtremeDoor in the grounds of what is undoubtedly one of Liverpool’s, if not the UK’s most beautiful and iconic buildings,” comments Ian Smith, Business Development
Manager at Vista. “This is another project that highlights XtremeDoor as the perfect replacement for timber doors, with its highperformance 4mm GRP skin and woodgrain finish expertly replicating a hardwood appearance.” “XtremeDoor is designed to deliver a first-class solution for any application, outperforming its competitors in thermal efficiency and providing a durable barrier with Document Q and PAS 24 accreditations, that can withstand and shrug off any potential intruders. We’re more than confident our doors can offer the security students need and the durability and long-life Dwell will expect.” Situated in the heart of Liverpool and with 35 years experience Spektaglaze has gained an enviable reputation for the supply only and supply and installation of quality uPVC windows and doors to the commercial and residential sectors. Cathedral Campus offers 384 spaces across both communal housing and traditional halls of residence. The site is predominantly home to students studying at the neighbouring Liverpool Institute for Performing Arts (LIPA) but also students from Liverpool’s John Moore University.
JANUARY FEATURES • ALUMINIUM FOCUS • INSTALLER NETWORK • IN PROFILE (SYSTEMS) • ROOF EXPERT • PROFILE BENDING • MARKETING EXPERT "DON’T MISS OUR FEATURES IN THE JANUARY ISSUE OF GLASS NEWS!" Please email for further information:
christina@glassnews.co.uk
For more information call 01516081423 or visit www.vistapanels.co.uk. Cathedral Campus
READER ENQUIRY NO: 1217/0099
HEGLA BEVERUNGEN: MANFRED VOLLBRACHT RETIRES After more than 41 years of active involvement, HEGLA Managing Director Manfred Vollbracht has retired shortly before his 66th birthday. “At some point you have to ask yourself what life after work might look like, and when that time has come”, he said, explaining his decision. For more than two years, Mr Vollbracht has been setting the course for his exit from the company’s top position which he has held in conjunction with his Management Board colleague, Bernhard Hötger. In addition, Mr Vollbracht will continue to provide the company with consulting services, and will assist the sales team with ongoing projects during the transitional phase. Mr Vollbracht personally thanked all his staff with a summer party, praising the performance of the entire team. The Managing Director was himself one of the company’s first employees. Since it was founded in 1976, the increasing amount of responsibility bestowed on Mr Vollbracht played a significant role in the company’s success.
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Today, the internationally active group of companies is one of the world’s leading manufacturers of machinery for the storage, loading, cutting, sorting and residual handling of glass, as well as glass transport racks for transporters and trucks. Sales in 2016 amounted to more than 76 million euros. Until recently, as Managing Director Mr Vollbracht was responsible for overall sales and the company’s marketing. On behalf of HEGLA’s shareholders and the entire company, the Chairman of the Management Board, Jochen H. Hesselbach, thanked Mr Vollbracht for his long-term commitment and for his hugely successful contributions to the growth and sustainable development of the company. “During your lengthy period of involvement, you were a major contributor in turning this small factory producing machinery and equipment for the flat glass processing industry into a global player”, stressed Mr Hesselbach during the summer party. “We wish you all the best, and hope that you enjoy as much success
HEGLA STAYS IN SAFE HANDS: From Left to Right: Manfred Vollbracht, Gerd Schreier, Managing Director (CSO & CMO) and Bernhard Hötger, Managing Director (CTO & CFO)
and happiness in your further life plans as you have done up to this point. HEGLA will remember you and your achievements fondly”. The existing leadership team of Jochen H. Hesselbach, Bernhard Hötger and HansPeter Löhner will be joined by graduate engineer Gerd Schreier (Dipl.-Ing.). “Thanks to Mr Schreier’s many years of
international experience, he is the ideal complement to the existing members of the HEGLA Management Board. He brings with him all the prerequisites to develop HEGLA beyond the important internal market and into the world”, stated Mr Hesselbach. READER ENQUIRY NO: 1017/0100
DECEUNINCK OFFERS ALUMINIUM ALTERNATIVE Hot on the heels of the announcement of its new grey substrate, Deceuninck UK is pleased to reveal a Smooth Matt Anthracite foil that along with its grey substrate provides a very real alternative to aluminium. “Aluminium windows and doors continue to see growth as the trend for sleek grey windows remains,” says Chris Jones, Head of Sales at Deceuninck. “However, when given the choice, when the aesthetics are like for like, people would still rather have PVC-U in their homes. They prefer the warmer feel of the material, the improved thermal efficiencies and of course the lower cost. Until now though, the PVC-U market hasn’t had anything that can really sit alongside aluminium as a real alternative. “Along with our new grey substrate, this new smooth matt anthracite foil offers all the benefits of PVC-U but with the sleek, smooth look of aluminium. Our customers are already leading the way with colour but this combination is another game changer for them. In anticipation of the popularity of this new product, the smooth matt anthracite foil on grey substrate will also be part of our colour range in stock, so homeowners that want these windows, won’t have to wait for them. “We do things differently at Deceuninck so that our customers can make the most of market opportunities. This latest product development is the perfect example of how we continuously invest to ensure we’re delivering the right products at the right time on behalf of our customers.” Contact Deceuninck today for more information on 01249 816 969 or visit www.deceuninck.co.uk. READER ENQUIRY NO: 1217/0101
December 2017 | www.glassnews.co.uk
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KORNICHE ROOF LANTERN
A RISING STAR
The Korniche Roof Lantern continues to make a big impact on the aluminium lantern market. Over the last year every month has seen Korniche sales grow steadily as new customers are getting on board, but after a big marketing push in the summer the last three months have seen sales rise by an amazing 100%. The Korniche is winning hearts and minds of the nation’s builders, roofers and installers who are all singing the praises of the lantern’s ease and speed of fit. The simple step by step process was carefully designed to ensure that anyone with any experience level can follow it and all in record time. This time saving can not only save our customers cost and allow bigger profits, but as the great British weather turns to the winter months, faster installs mean getting building projects weathertight
in as short of timeframe as possible and in December to March this is more important than ever. A relative newcomer at the start of 2017 it’s fair to say that the Korniche has made a real impression on the industry and continues to grow its market share through reputation, quality, service and delivery. Chris Wann, Business Manager at Made for Trade says “There are a lot of lanterns on the market today, but what sets the Korniche apart is the quality engineered into the product from the drawing board. No other lantern product is stronger or more thermally efficient. Our patent pending end bosses allows a seamless sightline giving a clean look with optimum light. The Korniche is not based on chunky profiles with difficult fixings, everything has been geared to provide the installer an integrated kit that fits together onsite in minutes and when complete looks like a neatly finished timber lantern. This great look and the finishing details to the product means the Korniche has very high consumer appeal – it’s the perfect package” Made for Trade provide full support for the Korniche and are currently rolling out training and product information days for installers, builders and trade counter
customers. Ian Bousfield, Marketing Manager at Made for Trade says “It’s important that Korniche is understood and stands at the top of the industry as a brand. The product has huge appeal to those who are climbing ladders and scaffolds day after day to install. Equally the Korniche speaks to the consumer, who will appreciate the internal and external slim aesthetics and enjoy warmth, security and light in their new home extensions. Installers who have fitted the Korniche are blown away with the quality, strength and efficiency of the Lantern and are ordering again and again” Made for Trade offer comprehensive marketing packages for the Korniche Lantern re-sellers. From technical and consumer brochures to samples and full showroom Lanterns all with supporting point of sale material.
www.glassnews.co.uk | December 2017
The KwikQuote online estimating application also provides Made for Trade’s customers the ability to specify and quote the Korniche roof instantly – a huge bonus in a fast paced sales environment and MFT’s experienced product sales staff are always on the end of the phone for any technical queries.
LOVE WHAT YOU SEE? Head to www.korniche.co.uk - The product website is where you can find additional contact information, brochure downloads and installation guides. READER ENQUIRY NO: 1217/0102
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
CONSERVATORY INSTALLED VALUES UP BY 9% - PALMER
THERMOSEAL GROUP – FROM INCEPTION TO PERFECTION The UK’s leading manufacturer and distributor of over 2,000 insulated glass components, Thermoseal Group, has introduced a brand new advertising campaign to showcase its highest performance warm edge spacers – Thermobar and Thermoflex. The first of two advertisements, ‘From Inception to Perfection’ features a diagram of a triple glazing unit showing the two flagship spacer systems with their green and orange brand colours running through – Thermobar Warm Edge Spacer Tube (Green) and Thermoflex Warm Edge Spacer Silicone rubber system (Orange). The essence of the campaign is to highlight Thermoseal Group’s dedication to innovation, manufacturing and quality control of its spacers right from initial inception of the idea, through product development and then throughout the manufacturing process to packaging and delivery to the customer. The second advertisement ‘British Brands Globally Recognised’ features a globe highlighting orange and green paths of delivery of Thermobar and Thermoflex products from the UK throughout the world. The delivery paths shown on the advertisement are a representation of the directions of travel of its world-class products.
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New findings from Palmer Market Research reveal that the total installed value of the UK conservatory market jumped by 9% to £1.05bn last year – the highest level since 2009. According to the Market for Domestic Conservatories 2017 average installed prices also rose by 12%. The rate of fall in volume also slowed to 1.4% compared to 6% last year.
Thermoseal Group’s Head of Marketing and Communications, Samantha Hill, tells us: “When it comes to advertising, we have always concentrated on pure facts of what our products offer with representative drawings of our spacers showcased in double and triple glazing units. Our statements about product performance are then backed up by industry-recognised independent performance figures. We will always continue to present pure fact, but feel that our new advertising goes one step further in highlighting who we are as a business. “Following huge investment in our technical expertise and equipment, as well as manufacturing and the infrastructure of the business, we can completely control the quality of our products from initial inception of the idea. We design and develop our own products in-house; we test all of our products in our own laboratory and then in our EN1279 test centre to European and International standards before submitting them for independent testing; we source only the best raw materials; we compound all of our own materials in-house; we have strict quality control procedures in place; we ensure our products are packed, packaged and barcoded straight from our production and then we deliver the goods to the UK market on our own fleet of vehicles.
“Although the market appears to be in longterm decline, the conservatories that are being installed are larger and more sophisticated”, write the report’s authors. “. . . Another important trend is the growth of replacement conservatories.” Nonetheless, the market still hit a new alltime low in volume of 77,700 units, with a 4% decline in first-time installations. Robert Palmer, Managing Director, Palmer Market Research, said: “The conservatory sector remains a pretty mixed bag. ‘White boxes’ have lost their retail appeal and the market has seen a shift to larger, higher value installations and more flexible spaces.” Figures from Palmer show that PVC-U remains the dominant material type across
sectors, with aluminium remaining static and failing to replicate the inroads that it has made in other areas. Wood is again forecast to be static this year, ahead of decline going forward. The Market for Domestic Conservatories also tracks the rapid growth seen in orangery and orangery-hybrid – up 38% in 2016. “There has been a perceptible switch to more versatile structures”, the report continues. This, they add will also drive future growth in replacement products, which accounted for 29% of the total home improvement market last year. The trend towards higher value products, reflects a broader shift across the window and door industry as a whole. The Window, Door and Conservatory Markets in Housing in Great Britain, published in September, citing growth of 1% in volume terms and 7% in value terms to £4.5bn, with fortunes very much defined by product and material type. This is echoed in The Market for Domestic Conservatories, which is available as a standalone report offering detailed analysis on the trends that will define the conservatory sector through to 2021. “Going forward as with the industry as a whole, the conservatory sector represents a mix of opportunity and some areas of potentially quite painful contraction through to 2021”, said Palmer.
Table - The conservatory home improvement market average installed values in £s 2005 to 2016
“This will be influenced by product type and in many cases, style of installation. There will also be growth opportunities from some perhaps more unexpected areas, so the fortunes of systems companies, fabricators and installers will be very much down to how they position their offers now.” For more information log on at www.palmermarketresearch.co.uk email info@palmermarketresearch.co.uk or call 020 83908131.
“We also felt that our new advertising should showcase the multitude of awards we have won over the past 12 months, including our prided Queen’s Award for Enterprise: International Trade 2017. These awards really are well deserved and the many awards for export are the reason for the second of our two advertisements. Our world-class products are now purchased in 27 countries across five continents, this is already more than the 22 countries stated in our advertising, and we have trials running further afield. We wanted to showcase how we are making an impact in export markets by offering two of the ‘best in class’ products.
0.14W/mK and 0.135W/mK respectively and have available Bundesverband Flachglas data sheet Psi values for windows and façade profiles. Both products also are also listed on the Passive House Institute Component Database and achieve phA+ ratings. The feedback we have received on our products has been outstanding in terms of usability, aesthetics and performance, and as a result they are the products of preference for many UK sealed unit manufacturers.”
“If you haven’t already trialled our products, you may not yet know that Thermobar and Thermoflex Warm Edge Spacers have achieved thermal ratings of
To view the Group’s new advertisements, see – From Inception to Perfection: http://www.thermosealgroup.com/ relateddownload/category/brochure-
READER ENQUIRY NO: 1217/0103
leaflet?page=2&productCatID=0 & British Brands Globally Recognised: http://www. thermosealgroup.com/relateddownload/ category/brochure-leaflet?productCatID=0 To find out about Thermoseal Group and its comprehensive range of insulated glass components and machinery for glazing manufacture, call +44(0)121 331 3950 or visit www.thermosealgroup.com. For full multilingual information about its warm edge spacers see www.thermobarwarmedge. com and www.thermoflexwarmedge.com.
READER ENQUIRY NO: 1217/0104
December 2017 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
UNIVERSAL TRADE FRAMES BECOMES EXCELLENCE AS STANDARD MEMBER Spectus trade fabricator Universal Trade Frames has recently announced it has joined Spectus’ Excellence as Standard membership programme. Brian Kruger, Universal’s Managing Director, said: “Excellence as Standard is just the kind of ambitious, proactive, high quality membership programme we’d expect from a brand such as Spectus. It advocates excellence at every stage of a project and aims to set the benchmark for the home improvement and construction industries. It’s a commitment we share and we’re proud to be part of the scheme.” As an Excellence as Standard fabricator Universal Trade Frames will be able to support its customers in becoming Excellence as Standard installers via the EAS Academy. Once members, installers are better equipped to gain the loyalty and trust of homeowners and tap into the comprehensive support that the programme offers. Universal Trade Frames will benefit from being able to access up-to-the-minute technical support and training to help it achieve the highest manufacturing standards, plus details of current legislation and the latest industry information. In doing so, it will be continuing to support its installers in delivering the highest quality products. Universal Trade Frames will also be able to help generate leads for its installers with a dedicated page on its website that incorporates an Excellence as Standardaccredited installer finder and review centre.
The international manufacturer of PVCu profiles for windows and doors, has recently purchased a 750,000 square foot site from the city administration in Pirmasens to support future growth. The area is located on the opposite side of the federal road B10, in the immediate vicinity of the existing profine factory premises, which already boasts 2.6million square feet of space. From summer 2018, profine plans to develop the new production site, as part of a longterm growth strategy, which will also realise
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Brian comments: “We’ve always been impressed by the level of support that Spectus has given our business over the years and this commitment is perfectly demonstrated in Excellence as Standard. We’re looking forward to being able to use Excellence as Standard’s tools to work closely with our customers, drive their businesses forward and give them an edge in a competitive market.” Universal Trade Frames is a family-owned company that was founded in 1996. All its products are fabricated in its state of the art manufacturing facility in Shrewsbury. It has a reputation for its ability to stay ahead of industry trends and add value to its customers’ businesses. In joining Excellence as Standard, it’s showing its reputation in action. Tel: 01743 442244 - www.utfl.co.uk READER ENQUIRY NO: 1217/0105
urban glazing : the aluminium door glazing solution • Flush-fit aluminium exterior - only 3mm from door surface • Available in 6 standard sizes and 10 colour finishes • Golden Oak, Irish Oak and Anthracite Renolit foil options
an increase in the workforce from the current level of 1,200, making it one of the largest employers in the area. According to the owner and CEO of profine Group, Dr. Peter Mrosik, they want to invest a two-digit €multi-million amount by 2022.
• Deglazeable system
Stefan Seidel, managing director of KÖMMERLING and profine UK, commented: ‘This investment in Germany will not only support their local geographical market, but also our activities in the UK. We have a firm strategic plan in place for the UK, which is both exciting and dynamic and I look forward to sharing it with our profile partners in due course.
• Weathering performance to BS:EN 6375 and security performance to PAS 24
• Suitable for 44 - 70mm panel thicknesses • Built-in seals for rapid glazing
He continued: ’With the launch of System 76 in the casement, flush sash and fully reversible due at the end of quarter 1, 2018 our position as the leading PVCu systems innovator will be further realised.’ For KÖMMERLING information on becoming a manufacturing partner, approved installer or as a building specifier, call 01543 444900, e-mail enquiries@profine-group.com or visit www.kommerling.co.uk. You can also follow them on Twitter @kommerling_uk. READER ENQUIRY NO: 1217/0106
www.glassnews.co.uk | December 2017
1217/0107
From left to right: Duncan Saunders – Universal Trade Frames, Paul Adlington – Epwin Window Systems and rian Kruger – Universal Trade Frames
PROFINE EXPANDS PIRMASENS SITE FOR KÖMMERLING GROWTH profine Group has significantly expanded its production facilities in Pirmasens, Germany for the continued growth of the KÖMMERLING brand in key markets, including the UK.
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Urban Frames Ad (Aluminium) - GlassNews-Fit_Layout 1 22/02/2017 12:25 Page 1
RegaLead Limited Columbus House I Altrincham Road Sharston I Manchester M22 9AF Telephone 0161 946 1164 Email sales@regalead.co.uk www.regalead.co.uk
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GUARDIAN ROOF PILOTS LABC BUILDING REGULATION APPROVAL PARTNERSHIP WITH HERTFORDSHIRE BUILDING CONTROL
HEALTH & SAFETY IN THE FRAME
The UK’s leading manufacturer of replacement conservatory roofs has revealed a new UK-wide pilot partnership with a local authority organisation.
The Vocational College prides itself on instilling a strong health and safety ethic in all its students. The health and safety awardwinning college, which runs apprenticeships for the glazing industry, has introduced a range of training initiatives related to health and safety in the glass industry.
The deal between Guardian Roof (www.guardianroof. co.uk) and Hertfordshire Building Control will give Guardian’s UK installer network - Team Guardian - access to a simpler and swifter LABC compliance process. The comprehensive service covers everything from administration through to final completion certificate. The agreement will see Hertfordshire Building Control oversee building regulations approvals for conservatory solid roof conversions and formations of openings between house and conservatory. For Guardian Roof, Joe Kearney said: “Everyone in the industry knows how important the LABC guidelines are. They maintain, and protect high installation standards throughout the industry. And, while we know Team Guardian installers will love the simple administrative benefits of our partnership with Hertfordshire Building Control, we have a bigger campaign in mind. “For some time now, we have sought a working partnership with the public sector that builds and protects confidence, value and trust in the role of UK building control. And, of
course, LABC guidelines. In Hertfordshire we’ve found a partner that shares our vision and hopes. The agreement gives reassurance to Guardian installers and customers that third party checks are consistent with our own high quality manufacturing standards.” Guardian’s official partner client status with Hertfordshire Building Control means that Team Guardian members’ applications are controlled by a single organisation that understands the Guardian product and can coordinate the assistance of local authority building control teams around the country to undertake inspections to verify that the work is compliant. Once registered, Team Guardian installers will have access to a user-friendly application portal and will be able to use the LABC partner logo on vehicles and correspondence. For Hertfordshire Building Control, Trevor Clements, head of business development said: “In negotiations with Guardian, it became clear that we could offer a service that would provide outstanding value for the application fees. I was impressed that Guardian had sufficient faith in their product and installation teams to want to invite the additional level of third-party checking by experienced Surveyors
that LABC provides.” “In setting up a system with a tight schedule, everything has been organised to streamline the approval process for Guardian approved installers and their customers. A LABC completion certificate provides reassurance for the client that their new roof has been checked and found to meet national standards in terms of durability, weather resistance and thermal performance.” More information on LABC services is available from www.labc.co.uk and www. herfordshirebc.co.uk More information about Team Guardian is available by calling 0800 0665832 or visiting www.guardianroof. co.uk/join-team-guardian/ READER ENQUIRY NO: 1217/0108
Health and safety compliance can be difficult to meet, but with the Classic membership, aimed at businesses with between five and 50 employees, TVC provides comprehensive up-to-date health and safety documentation, covering all aspects of this important but complicated area. Peace of mind is ensured at a cost of just £500. The £2000 Premium membership fee is aimed at medium-to-large businesses employing 50 to 250 staff. In addition to the benefits that the Classic membership provides, the Premium also includes an annual health and safety audit and action plan, and access to a competent health and safety practitioner with OSHCR membership who is a chartered member of IOSH. This higher level of membership also includes use of a dedicated health and safety telephone helpline and reduced prices for IOSH training courses. Other services on offer outside these two key packages include guidance on CHAS compliance, Construction Phase Plan CDM 2015 and short courses on Manual Handling, Asbestos Awareness, Working at Height and Heart Start. Health and Safety Manager John Bradshaw delivers the service using over 20 years’ experience in health and safety in the glass industry. John is a member of the Occupational Safety and Health Consultants Register (OSHCR), which is bound by its professional body’s code of conduct and committed to providing sensible and proportionate health and safety advice.
John Bradshaw, Health and Safety Manager at TVC, explains: “We’re committed to ensuring that the college’s reputation for reliable, credible health and safety advice continues to be recognised as industryleading. We have always made sure that the specific needs and concerns of employers and employees are addressed, and that all the advice we provide is useful and practical. My extensive experience in this field is useful in identifying areas of importance. “On-site, glass can be one of the most dangerous materials to handle safely, so knowing beforehand what to expect and how to react to situations is something everyone in the industry needs to be aware of. We’re very pleased to be able to offer a health and safety solution that covers a wide range of issues in a straightforward, comprehensive way”. At its core, the college offers a range of specialist apprenticeships in the field of glazing, from manufacture and handling all the way through to on-site installation. The college’s award-winning glass department hosts GQA qualifications and diplomas and has a team of 40 tutors and assessors based throughout the UK, four internal verifiers and a delivery coordinator. In addition, TVC also offers a range of training initiatives related to health and safety in the glass industry. For further information on apprenticeship opportunities available to new and existing staff in the UK, contact Paul Gray, business development manager at The Vocational College, on 0151 944 1744. READER ENQUIRY NO: 1117/0109
REGENCY GLASS SWITCHES CERTIFICATION TO CENSOLUTIONS As a longstanding supplier of processed glass, with a heritage that spans almost 35 years, Regency Glass is a leading industry name. Based in Leigh, Lancashire, they have worked determinedly over the years to establish and sustain a reputation of distinction in quality and service. Seriously passionate about its brand, commitment to continuous improvement and customer satisfaction, Regency were looking for a certification provider with the relevant industry knowledge and expertise who could deliver on regulatory compliance and would engage with the Regency ethos – which is why they’ve made the switch to CENSolutions. Debra Fitzmartin, Quality Manager at Regency Glass explained, “Delivering on quality and
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service has and always will be priority for Regency Glass. Product accreditations and a relevant Quality Management System provide the infrastructure to ensure continued customer confidence in Regency Glass and its product range. Regency first attained accreditation on sealed units some 25 years ago, with accreditation on the tempered safety glass range following just four years later. Compliance is as important today as it has always been so we believed it was important to challenge ourselves and seek an industry focussed compliance partner, who could provide the most effective support and guidance. After meeting with Wayne and the team at CENSolutions it was clear that they fit the brief and are the kind of provider we
consider, will actively meet Regency’s and our customers’ needs. After a period of recent investment, we have expanded our manufacturing capabilities and our product offering as a result and are excited about what the future has in store for Regency Glass. We are delighted that CENSolutions will be working with us as we embark on this next phase and will be on hand for Regency and our customers should we need them.” Wayne Rogerson, Joint Managing Director of CENSolutions adds: “We are absolutely delighted to partner with Regency Glass for all of their certification requirements. They have a fantastic reputation in the market place, which I believe is based on their commitment to quality products and service.
They embrace the standards and strive to be on the front foot with legislation in order to support their customers. They have a really knowledgeable and experienced team and we are looking forward to working with them closely in the future to ensure their customers are getting the very latest information and support when it comes to compliance.” Tel: 01785 716625 www.censolutions.com Tel: 01942 262162/602096 www.regencyglass.co.uk READER ENQUIRY NO: 1217/0110
December 2017 | www.glassnews.co.uk
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SKILLS GAP A FAR BIGGER THREAT THAN BREXIT The skills gap represents the major challenge for the glass processing and glazing sectors as increasing automation of process and generational change creates a deficit in traditional skills. The warning was made at a special industry forum, organised by Bohle to discuss the key issues shaping the glass processing and glazing sector. Held in London in early October, the skills deficit and limited training and development opportunities for new entrants to the sector were highlighted as the single biggest challenge for glass processors and glaziers. 1st Glass & Mirror’s David Simberg, warning that quality remained a challenge for the industry because of the erosion of traditional skills sets as a generation of glass processors moved out of the industry. This was echoed by Vince McDonnell, Glass Designs, who attributed the decline to the increasing automation of process. He argued the focus on volume production had accelerated this trend. Paul Rogers, Express Glazing, also picked up on the theme. He said: “We need a consistent and standardised training programme, raising the skills set right across the industry. This would give businesses the confidence to invest because everyone is investing - you aren’t simply training people for someone else”.
Philip Pinnington, Glass & Glazing Federation, said the GGF was working with training providers to align training programmes to industry requirements. He picked up on a point also raised by other members that the industry was also struggling to attract new blood, suggesting it should be targeting ‘career-switchers’ as well as school and college leavers. Despite this, those attending said that they were nonetheless, confident about the industry’s future, citing Brexit as a not necessarily welcome but far more a ‘bump in the road’ than anything catastrophic.
"London continues to provide wideranging opportunities and well organised and run businesses are continuing to take advantage of them."
Glass Design’s Billy Perry, reporting that delays to major London commercial and new build contracts meant that order books remained healthy. He added: “What’s also been happening recently is that we are being asked by existing customers who we have worked with inside London to tender on projects outside of it, for example Manchester.” The forecast slowdown in foreign investment in London had also not materialised, with many central London developments being sold almost entirely to overseas investors. Nonetheless, those attending the forum said that they expected the toughening of economic conditions that had accompanied Brexit to continue for the foreseeable future. This had led to a ‘turning down of the temperature of the London market”, according to Rogers. Putting Brexit to one side, continuing innovation in glass technology was seen as a key driver of future growth including multilaminates, security, acoustic and painted glass. The integrity of the supply chain was also seen as important. The Glass Wipeboard Company’s Aaron Dewhurst, suggesting that corporate and commercial clients were increasingly expecting their supply chain to deliver ‘green credentials’. “One of the things we believe we’re going to see more of, is bigger commercial clients
and end users expecting their suppliers to be able to demonstrate what they’re doing to minimise the impact of their business on the environment. For example, we’re currently working to reduce our CO2 footprint and collating figures on waste and recycling rates because the companies we’re working with are asking for it and it’s going to be key to winning future business.” Commenting on the event, Bohle’s Dave Broxton, said there was clear and continuing confidence amongst glass processors. He said: “The mood still very positive. London continues to provide wide-ranging opportunities and well organised and run businesses are continuing to take advantage of them. What is, however, clear is that the industry needs to do more to address the skills gap that increasing automation of process and generational change has created. “This isn’t unique to our industry and is something which can only be delivered through effective partnership between business, the industry’s representative bodies and Government.” For more visit the Bohle website www.bohle-group.com/en-gb email info@bohle.ltd.uk or call the customer services team free on 0800 616151. READER ENQUIRY NO: 1117/0111
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SCOTTISH SUPERGROUP SAVEHEAT JOINS INSIGHT DATA
INDEPENDENT NETWORK ON TOUR RENDEZVOUS IN FRANCE Independent Network has rounded off the summer with a trip across the Channel to VEKA France in Thonon-les-Bains. VEKA France MD Jos Lenferink played host to 42 guests for the three-day event, including Independent Network members, VEKA Group staff and VEKA MD Dave Jones. Delegates from member companies arrived on the Thursday afternoon and were welcomed by the team. The first full day began with a factory and showroom tour led by Jos Lenferink and a presentation of the French Installer programme ‘Le Fenetrier Nicois’. Later, VEKA Group’s Marketing Director Dawn Brickwood gave an overview of the evolution of Network VEKA into Independent Network which was well received by attendees. Lunch was served lakeside at Thonon, followed by an afternoon of networking between the UK guests and French hosts and evening saw members enjoying dinner and a night at the Casino in Evian. For the third and final day, guests had free time to explore Geneva before flying home. Karen Lund, Head of Partner Programmes said: “Independent Network’s most valuable asset is its members and networking is
obviously right at the core of the organisation. Trips like this are the perfect opportunity for members to get together and do just that. “The loyalty and enthusiasm of Independent Network’s members never ceases to amaze me. This is an organisation that has been built on trust – amongst members themselves as well as customers and the general public – business support and just good old-fashioned networking between installers and fabricators. “This year’s ‘IN on tour’ has really been about spreading the message of Independent Network’s evolution, the research and thought process that went into the re-brand and how we see the organisation moving forward. There really is no substitute for getting everyone together to catch up, share ideas and, in this case, to see how comparable organisations operate abroad. Two years ago we made a similar trip to VEKA Germany and there have already been suggestions for next year – watch this space! “We’re now working on the annual Independent Network Members’ Weekend 2018 and with the success of this summer’s tour under our belt, we’re looking forward to it more than ever!” Interested in joining? Find out how Independent Network could help boost your business at www.inveka.co.uk/trade/ READER ENQUIRY NO: 1217/0113
With the formation of four well-established Scottish brands into one all-encompassing group, the brand-new Saveheat Group Ltd. has partnered with Insight Data to continue their ambitious growth plans, as they look to reach new customers across the UK. Formed by renowned industry figures Alex Gray and Colin Torley, the Saveheat Group is comprised of the Merlin Network, Saveheat Glass and both Blairs Timber and Aluminium to create the first company in Scotland to manufacture the four fundamental fenestration materials. Looking to spread its wings outside of Scotland and promote its group businesses, Saveheat has tapped into the data and market intelligence of the industry’s leading provider, Insight Data. “We are delighted to partner with the Saveheat Group, undoubtedly the major force north of the border with their four wellknown brands,” comments Jade Greenhow, Insight Data’s General Manager. “Through our industry-specific data and online CRM software, we will help Saveheat continue to grow their presence across the UK and accurately target potential customers within the industry. It’s great to see yet another industry heavyweight trust Insight Data to power their sales and marketing strategies.” Insight Data’s industry-leading data is accessed through Salestracker, their combined online prospect database, CRM system and email marketing platform. With over 700 active users including system houses, fabricators and sealed unit manufacturers, Salestracker provides up-to-date contact
Colin Torley, sales and operations director (left) and Alex Gray, MD
and business information for over 60,000 prospects across the fenestration and wider construction industries. Sales and Operations Director Colin Torley adds: “Of course we are really pleased to join up with Insight Data as we look to showcase what is a valuable business proposition to a larger section of the market. As a group, Saveheat combines four incredible brands, over 150 staff across our four manufacturing facilities and a wealth of experience from our many years of trading.” “Working with Insight Data allows us to grow our client base outside of Scotland by communicating directly with a targeted list of potential customers. We are determined to build on the established reputations of our group companies and offer firms within the industry a better and stronger trade partner.” Alongside the Construction and Fenestration and Glazing databases which Saveheat will be predominantly using, Salestracker users also gain access to the architects, local builders and house builders databases. Insight achieves its pioneering real-time data through 20,000 research calls every month and access to a credit referencing agency. For a demo of Salestracker, contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 1217/0114
‘BUSINESS AS USUAL’ AT UK’S LEADING ALUMINIUM SPECIALIST FOLLOWING MBO A management buyout (MBO) has recently taken place at Gloucester-based CDW Systems – a specialist manufacturer and supplier of aluminium windows and doors. The existing senior management team of Richard Smith, Angela Phillips, Jeremy Phillips, Allan Little, Martin Rowe and Mike Davis have formed a new holding company, East Manor Group which will
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manage its three operating companies which includes CDW Systems Ltd, Clearway Doors & Windows Ltd and Designex Cabinets Ltd. Indeed, the MBO comes one year after Mike became
Managing Director at CDW and he is quick to emphasise that although the company has been purchased from its Group Chairman, Jerry Webb, the new owners don’t intend to make any changes operationally to how the
business is run on a day to day basis. To that end, Jerry will continue to be very active within the business, reviewing the strategic direction and pathway of the company well into the future. Mike comments: “The management buyout at CDW Systems marks the beginning of the next chapter in the company’s history but we also want to stay true to our company’s long-standing values and standards.
Left to Right: Angela Phillips, Jeremy Phillips, Mike Davis, Richard Smith, Martin Rowe and Allan Little
“The six of us have purchased the company from Jerry but we are not planning to implement any major changes. Jerry will remain an important part of the business as a non-
executive chairman and we look forward to continuing to benefit from his advice and extensive knowledge of the industry.” Mike also added: “On behalf of the team we’d also like to thank Jerry for this continued commitment to the business and his professionalism and vision in overseeing its success to date.” Jerry Webb comments: “I’m very pleased that CDW Systems has passed into such experienced and dedicated hands. In my new role, I will continue to meet with customers and suppliers. Since the MBO in late September, I feel I’ve been even more actively involved in the company than I have been in recent years, so I
don’t see myself slowing down anytime soon.” Handelsbanken and law firm Harrison Clark Rickerbys both supported the MBO. CDW Systems was formed in 1992 and the last 25 years has seen the company expand along with the UK’s growing aluminium industry. Indeed, last year the joint group turnover was in excess of £10 million and it aims to continue this growth by exploring areas and opportunities to increase the scope of its businesses even further. For more information call 01452 414853 or visit www.cdwsystems.co.uk. READER ENQUIRY NO: 1217/0115
December 2017 | www.glassnews.co.uk
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‘OWN-EXTRUSIONS’ IN REACH OF SELECTA RENAISSANCE CONTINUES FABRICATORS & PLASTICS SPECIALISTS WITH NFA 2017 NOMINATIONS Specialist building products extruder, Euroseal has launched a new service offer, geared towards supporting fabricators and plastics specialists in increasing efficiencies and lowering costs, by putting down their own and project specific extrusions.
Selecta Systems renaissance has continued with the Birmingham based window and door profile system supplier being nominated finalists in two categories at the National Fenestration Awards - Systems Company 2017 and PVC Company 2017.
Offering rapid turnaround and flexible capacity, Euroseal says it can support fabricators and plastic building products specialists reduce their own overheads through bespoke extrusion of products. This includes extrusion to project specific requirements, reducing wastage and costs, as well as product development. Chris Duff, Business Development Manager, Euroseal, explained: “We operate without any real limitations because everything we do is bespoke. It means we aren’t constrained by standard lengths or dimensions. If you want something that’s normally available at a 3m length at a 2m length, then we’ll cut it for you. “This means you reduce waste and either increase margin, or the competitiveness of your quote, because you don’t have to factor it into your cost model. “In the same way, if you want a particular colour for a specific project, we have the flexibility to do it.”
“We have so many conversations with people commenting on the off-the-shelf profile that they buy where they say, ‘if only it was slightly different it would be much better’ – the point is it can be!”
With one of the UK’s most technically advanced extrusion facilities, Euroseal has extensive experience in the manufacture of a diverse range of thermoplastic extrusions, including rigid profile and co-extrusions in PVC, wood composite, HDPE, Polystyrene, Polypropylene and ABS. With capacity to extrude profile from 40g to 6kg per metre and 0.7mm to 10mm thick, this includes construction products including curtain walling pressure plates, conservatory and window profiles, and cladding. It also manufactures electrical extrusions; automotive profiles; hygienic wall and ceiling profiles and garden decking. “One of the other things that we can do is work with fabricators, plastics suppliers or even installers to refine products”, said Duff. “We have so many conversations with people commenting on the off-the-shelf profile that they buy where they say, ‘if only it was slightly different it would be much better’ – the point is it can be!”
customers. It also offers financial support to its customers to invest in tooling on larger volume runs. “Extruding your own profiles and putting down your own tooling takes away the limitations. It can also deliver significant savings on larger projects and in-house efficiencies. The volumes don’t have to be that big for the financial savings or return to stack-up.” For more information call 0121 344 4100 email sales@euroseal.co.uk or visit www.euroseal.co.uk.
Euroseal offers a complete extrusion service, from initial concept to delivery. This includes, design and CAD creation and manufacture of tooling, to extrusion, quality control, personalization and packaging, plus shipment either for own distribution or direct to
FABRICATORS BUY IN TO THE SELECTA MODEL Andy comments, “Building strong business relationships, working closely with customers and providing a strong service and support package have always been key elements in our everyday approach to the Selecta way of working with our customers. Also, our Advance 70 window and door system sits proudly amongst all PVCu profile systems in regards to performance, versatility and practicality, and in most cases exceeding the competitions alternatives. We provide the complete fabricator package and the realisation of this is now coming to fruition. Following greater exposure to Selecta’s products, services and the culmination of our continued hard work is paying dividends as more fabricators buy in to the Selecta model and Advance 70 System.” Mark continues, “Looking back, it seemed to me that the perception of Selecta and our range of products were somewhat misguided and there was almost a lack of understanding of Selecta’s qualities and the brand outside our own fabricator customer base. This is what led to an overhaul of our marketing strategy and plan – a more proactive, forward thinking and open approach, promoting the real values, flexibility and benefits of being ‘part of the Selecta family’, which in-turn highlighted the true value of our products, service and support packages.”
SO FAR, 45 FABRICATORS HAVE CONVERTED TO ADVANCE 70 DURING 2017
READER ENQUIRY NO: 1217/0116
www.glassnews.co.uk | December 2017
The nominations round off a year that has seen Selecta grow both in stature and presence within the industry, as the company heads in to the end of the year with new customer numbers at a point that have not been seen since the mid 1990’s. Sales Director, Andy Green, and Marketing Manager, Mark Walker, talk about Selecta’s impact in the industry over the last 18 months.
The re-branding and enthused marketing approach has certainly captured the imagination of an industry that now wants more from their supply chain, as Andy explains. “As of the end of October 2017, a total of 45 fabricators have been converted to our Advance 70 System this year alone. We’ve found that ‘opening up’ Selecta to the rest of the industry has really opened people’s eyes, especially when they come and visit our site. I’m not too sure what people are expecting
to see when they arrive, a dated backstreet Birmingham factory maybe, but they leave Selecta Avenue impressed having seen our purpose built state-of-the-art extrusion facility, distribution centre and hub, after meeting our friendly staff and seeing exactly what Selecta can and will do for them and their business.” Andy highlights, “It seems, and rightly so, that fabricators are becoming disillusioned with their current suppliers failing to service and support them, by this I mean not doing what they said they would and will do, even from the outset. I know I sound like a broken record, but fabricators really do deal with the ‘doers’ at Selecta and we can be far more accommodating and flexible when it comes to that all important service and support.”
INDUSTRY RECOGNITION Mark firmly believes that the two NFA category nominations for Systems Company 2017 and PVC Company 2017 are the result of the perseverance, hard work and a swing in market perception. Mark says, “The NFA’s are voted for by the trade and there is nothing better than being recognised by your industry peers. To be finalists in two categories is a testament to the hard work of all involved and to be nominated for Systems Company 2017 and PVC Company 2017, demonstrates that the industry recognises this.” Andy concludes, “The NFA nominations and the number of fabricators being converted puts Selecta and the Advance 70 System firmly in the spotlight, as we continue to be one of the fastest growing PVCu window and door system house suppliers in the UK. Expansion and investment plans for extrusion, warehouse and transport are already afoot with key staff recruitment plans, most notably in technical and sales. We go in to 2018 with optimism and enthusiasm as we look to build further on the success of 2017.” If you are looking for a window and door system supplier that can service and support your business or require further information, then contact Selecta on 0121 325 2100, email marketing@selectasystems.com or visit www.selectasystems.com. Written by Mark Walker, Marketing Manager, Selecta Systems READER ENQUIRY NO: 1217/0117
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ANOTHER GLORIOUS PIGS TURNOUT Even the miserable weather couldn’t stop the hoard of PIGS descending on Pitcher and Piano at Brindley Place in Birmingham on Thursday 19 October 2017. It was the fourth and final PIGS of the year and they came in their droves to enjoy the final PIGS17 event in style. PIGS Organiser, Sarah Ball, says “Birmingham is always our busiest event, but I think this year we drew in more PIGs than ever! We reckon there may have been up to 200 people! It was a really busy evening and it was great to see PIGS, old and new join us for our last event of the year. “As usual, I would like to give a special thanks to all of our fabulous PIGS Birmingham sponsors. Without your generous sponsorship, PIGS couldn’t happen.” PIGS received fantastic support from the industry, with a whopping 39 companies dipping their hands in their pocket to support Birmingham PIGS. The Birmingham sponsors were: • AluK • Avantis International • Build Show • Business Micros
THERMOSEAL GROUP PUSHES ITS HIGHEST PERFORMANCE WARM EDGE SPACER FOR EXPORT
• Central RPL
• Total Hardware
• Danvac
• Ultraframe
• Dempsey Dyer
• Uni_Slide
• DW3
• Universal Arches
• Edgetech UK
• Whizzle
• Emplas
• Windowware
• ERA
• Yale
• ExtrudaSeal
Sarah adds: “The next official PIGS event isn’t until March 2018, when we will be returning to Manchester, but we’re looking forward to catching up with all of our G-Award nominated PIGS sponsors at the ceremony in November.
• FIT SHOW • Frame Fast UK • Georgian Bar Company • GGF • Glazpart • Haffner Murat Ltd • Ikon Aluminium Systems • Independent Network • MBA Associates • Mi Glass • Profix Group • Quickslide • Regalead • Selecta Systems • Senior Aluminium Systems • Stuga Machinery • Synseal • The VEKA UK Group
“I would like to say thank you to everyone who supports and attends PIGS and I’d also like to thank the Balls2 Marketing team for helping me with the organisation and promotion of PIGS.”
The UK’s leading manufacturer and distributor of two of the Industry’s highest performance warm edge spacers, Thermoseal Group, is due to showcase its Thermobar and Thermoflex spacer systems at two exhibitions in the Far East in November 2017. You can see Thermoseal Group representatives at Fenestration BAU hosted at Shanghai New International Expo Centre on 7-10 November on stand N2.011 with its leading Global Partner and Chinese distributor, Lisec. Following this exhibition, representatives will be at Glasstech Asia, Marina Bay Sands Expo & Convention Centre in Singapore on 22-24 November on stand H03. This year, Thermoseal Group has exhibited at China Glass in Shanghai earlier in the year, and then at the Vitrum Exhibition in Milan during October. Both exhibitions were also attended in support of two of the Group’s key distributors in the Chinese and Italian markets. Thermoseal Group’s Head of Marketing and Communications, Samantha Hill, tells
If you would like to sponsor a 2018 PIGS event, please email Sarah at sarah@ balls2marketing.com. Sign-up for the latest event updates at www. balls2marketing.co.uk/pigs.
“We are already planning to attend several exhibitions in 2018, including the industry’s leading International Exhibition, Glasstec International Trade Fair on 23-26 October in Dusseldorf, Germany. We will again be hosting our popular Thermobar International Party during an evening of the show so please link up with me on Twitter or LinkedIn for first announcements of the party and to secure your entrance ticket. If you’re on our customer and prospect database, we’ll send e-mails and postal invites soon.” To find out about Thermoseal Group and its comprehensive range of insulated glass components and machinery for glazing manufacture, call +44(0)121 331 3950 or visit www.thermosealgroup.com. For full information about the Group’s warm edge spacers see www.thermobarwarmedge.com and www.thermoflexwarmedge.com.
• Thermoseal • Titon
us: “We now supply our products in 27 Countries across five continents and have a multitude of product trials currently being carried out across the world. Exhibitions and our websites, including our multilingual satellite sites thermobarwarmedge.com and thermoflexwarmedge.com, continue to be our biggest source of entry into new markets. The contacts we have met at exhibitions who are now purchasing our products have also proven great referrals for new business.
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READER ENQUIRY NO: 1217/0119
A SMART SPACE TO SAMPLE YALE SMART LIVING Yale’s Smart Living range has grown from strength to strength and to reflect this, a recent revamp and extension in the Yale offices has taken place to create a Smart Living showcase suite. The new space has a brickwork exterior to give the illusion of a house with roofline, CCTV, Alarm completed with a Conexis® L1 Smart Door Lock on the front door. Now even bigger and better, the updated Smart Living suite will provide Yale with a comfortable space to invite customers to
both view the Smart Living range, and give the opportunity for guests to get hands-on with the products in a ‘real life’ scenario. This is ideal for demonstrating the features and benefits of products and for showcasing how they integrate with devices from Yale’s integration partners such as Amazon Echo, Nest and Philips Hue. David Herbert, Business Development Director for Yale Smart Living, commented: “The new showroom reflects our commitment to the Yale Smart Living range and how its success has enabled the range to grow and develop partnership opportunities with key players in the technology industry. “The smart security industry is thriving as we see new products and innovations enter the market place every day. This provides a huge opportunity for the trade to capitalise on the developing connected smart home sector and increase expertise and revenue opportunities. “From our consumer research, we found that 80% of consumers would want smart
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products professionally installed*. However, we recognise that some trade professionals don’t feel completely comfortable using the new technology and need to assess how they are going to develop their business models. The Smart Living space is aiming to challenge perceived complexities by giving trade customers the opportunity to use the products for themselves and ask any questions.”
If you’d like to come and look around the new space and get hands-on with the products yourself, please feel free to contact us on 01902 366800 or email info@yaledws.co.uk to make an appointment for your visit. For further information about Yale Smart Living range, please visit www.yale.co.uk/smart-living or follow us on Twitter @YaleDWS for updates. *Yale
The demand for smart security products is increasing, as Yale recently took its revolutionary Conexis® L1 Smart Door Lock on TV. The advert has been a huge success reaching 55 million homeowners nationwide with an even bigger reach online and across social media. The Smart Living range is available as standalone products comprising of smart door locks, smart home alarms and smart CCTV kits, as well as a complete home security system, built around an intelligent smart security hub, which integrates with a wide range of modular accessories.
READER ENQUIRY NO: 1217/0120
December 2017 | www.glassnews.co.uk
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ATLAS WINNERS RAISE THE BAR As the Atlas Installation of the Month competition draws towards the end of its third year, the latest round of winners has raised the bar with some incredible designs. The competition has attracted hundreds of entries this year as Atlas installers jockey for their chance to win the prized Installation of the Year title. With just one winning place left this year, competition is hotting up as the quality of entries reaches new heights. Gareth Thomas, sales director at Atlas Glazed Roof Solutions, explains: “This competition has had another amazing year and the judging panel has been bowled over by more astonishing installations than ever before. The standard
of the Atlas installations is getting better and better and our latest winners have set the bar very high indeed. There is still time to send in an Atlas showstopper though and we can’t wait to see who will win the very last place of the year. It’s going to be an exciting race to the final!” The latest trio of Installation of the Month winners are Monmouthshire Conservatory Company, Village Conservatories and Hybrid Windows. All three companies are first-time winners of the award. Monmouthshire Conservatory Company pulled out all the stops with a breathtaking orangery that took the place of an ageing timber conservatory. Chris Atwell, owner at Monmouthshire
Conservatory Company, says: “This project demonstrates the huge impact that modern, welldesigned products can make to a project. We considered every single detail in this installation and knew that the lantern and bi-folding doors would be dominant features, so they had to be perfect. We use Atlas because we know it’s what homeowners want and, when this customer visited our showroom, they loved the look of the Atlas product. They could visualise how the lantern would look in their scheme and didn’t need to look at anything else. The finished orangery is a sharp contrast to the rest of the property and it looks absolutely incredible.” Hybrid Windows created an impressive space in a Cheltenham family home that can now be used all year round. The outstanding installation, which incorporates floor to ceiling glazing and two Atlas lanterns, replaced an old-fashioned conservatory. Leonard Roberts, managing director of Hybrid Windows, said: “This is a fabulous extension and it has really taken this property from ordinary to extraordinary.
The owners needed an energy efficient space, but they are also extremely design-conscious and would not compromise on style. The Atlas roof was the only product that could meet their high expectations and the end result is an absolute triumph. This fantastic new space has completely changed how the owners use their home.” Village Conservatories caught the judges’ eyes with a striking L-shaped orangery that combines aluminium, reclaimed brick, glass and two large Atlas lanterns to bring contemporary style to a traditional home. Colin Dicker, owner of Village Conservatories, said: “We only install Atlas products because we know that they are the best and this winning project shows that our customers do too! We’re
really proud of this project it shows off how beautifully an ultra-modern aluminium lantern can sit against rustic brickwork and really bring a property to life. The two Atlas lanterns look amazing, but they also deliver superb thermal performance so the space can be used throughout the year. This lantern is certainly a looker and this project proves that it works hard too.” To see more on the three winning installations, visit www.atlasroofsolutions. co.uk/installation.
Every month, an installer will win a £200 Screwfix voucher and a £50 Majestic Wine voucher. There’s also trade industry PR and promotion through the Atlas website, as well as entry into the Atlas Installer of the Year award finals. All entries submitted with completed installation pictures will receive an Atlas thermal mug. Entries can be submitted via Twitter to @ Atlasroofjohn using the hashtag #AtlasShowOff or on email to marketing@ atlasroofsolutions.co.uk. The December winner will be announced after 14 December and will be entered into the Atlas Installation of the Year awards for 2017. For further information, contact Atlas on 02838 327741 or visit www. atlasroofsolutions.co.uk. READER ENQUIRY NO: 1217/0121
IT’S AS SIMPLE AS BLACK AND WHITE FOR FRAMEXPRESS A recent frameXpress installation included a number of products from the range all fabricated in black exterior foils with white interiors. The bespoke project included casement windows, bifold and French doors as well as a stylish black composite door.
Consequently, the company’s composite door options are fast becoming the product of choice for many thanks to the significant energy saving benefits and security advantages they offer including bespoke colour and a half fire rated option.
With colour becoming an increasingly dominant choice for homeowners, over white, the project demonstrates once more, the desire to truly personalise a property, in the complete renovation project. Alongside performance and energy saving benefits, appearance is a key factor for most consumers when looking to renovate their homes.
With frameXpress products being Secured by Design and PAS 24 accredited this has proved a popular addition to the portfolio, with customers able to help homeowners make more personal choices via a broader product range.
The homeowners had stipulated only the highest thermal and security standards for the luxury home in the SE, with particular attention placed on the replacement front door. Since the composite door division was launched, the company has seen steady but significant demand from consumers, when looking to protect their properties. Identifying areas of potential growth for customers remains an extremely important part of service support when building customer relations, for the whole frameXpress team.
www.glassnews.co.uk | December 2017
As a company frameXpress has a hard earned reputation for quality, flexibility and reliability.
The philosophy to offer only the best in terms of product and customer services was introduced by Directors Mark Westbrook and Stuart Green when the company launched nearly 20 years ago, and this has ensured that the company has grown in strength and capacity, remaining steady and constant for customers at all times. The entire range offers exceptional advantages with the peace of mind that industry accreditation brings with it. In particular, the Composite door range offers beneficial properties that completely eliminate defects such as warping and shrinking commonly associated with other door types. Additionally, homeowners are impressed with the variety of glasses that can be incorporated to ensure each project can be tailored to their exact requirements. FrameXpress has grown substantially along with its team with various divisions now well established in their own right. These include commercial, bi-fold as well as composite doors and a new sash line, all of which have further bolstered the pvc-u fabrication side of the business at frameXpress.
Ian Davis Sales Manager comments, “The industry is continually accommodating change and we are at the forefront of the market ensuring we provide the best thermally efficient products. Adapting to change and helping customers to take advantage of technical benefits places everyone in a strong position.” FrameXpress composite doors are available in a variety of standard and bespoke colour options and currently have a lead time of 5 days. For more information on the composite door range available from the company please call 01952 581100. READER ENQUIRY NO: 1217/0122
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REAL ALUMINIUM SHOWS OFF EXTENDED RANGE IN NEW SHOWROOM
SEALANT TAPES MARKET HAS DESIGNS ON GROWTH IN 2018 Andy Swift, national sales manager of ISO-CHEMIE, is optimistic about UK foam sealant sales in the next 12 months as specialist suppliers ramp-up plans to target the design sector.
REAL Aluminium is investing once again for its growing network of customers with the opening of a new showroom. The new 88m2 showroom in Stonehouse, Gloucestershire, is the first of its kind to be totally dedicated to the entire REAL Aluminium range of products – the widest collection in the industry. The latest in a string of resources that REAL Aluminium has invested in for customers, the showroom displays the complete range of products from REAL – aluminium windows, sliding patio doors, residential doors, bi-folding doors, French doors, roof lanterns and Flat Rooflights. The showroom also features the new Virtu-AL aluminium effect composite door, which will be added to the REAL range in 2018. The new showroom is available exclusively to REAL Aluminium customers to demonstrate the REAL range of products to homeowners. This is an enormous advantage for those installers who do not have their own showroom to display products in. Gareth Thomas, Customade Group’s sales director, explains: “REAL Aluminium is one of the industry’s fastest growing brands and we’ve achieved this fantastic success because we are committed to supporting our customers. We know it’s crucial to provide them with everything they need to help them
In the face of continuing cost pressures, possible further interest rate hikes and ongoing Brexit negotiations, the one certainty for the economy and, the construction sector in 2018 will be uncertainty. promote and sell aluminium and ultimately deliver results for their businesses. “This showroom is part of our commitment to customers, enabling them to see and compare full-sized products in one place and appreciate their quality. The essence of REAL Aluminium is about helping installers to grow with confidence and this showroom helps them to get to know and understand the products and ask any questions about them. “It’s also a brilliant sales tool for our installers to show off the collection of products. We know that homeowners are prepared to travel for this kind of purchase and we anticipate that a lot of installers – even those with customers who are slightly further afield – will benefit from it. “The showroom is at our dedicated 35,000ft2 REAL Aluminium factory and you really get a sense of the pace of manufacturing that goes
on there. Even though we only moved into the factory last year, we’ve already far exceeded forecasts and expanded our operation. That’s a clear indicator of just how incredible the demand for REAL Aluminium is!” To find out more about the REAL Aluminium range or to visit the new showroom, call 01453 826884 or visit www.real-aluminium.co.uk. Customade Group now operates nationwide and employs 900 people in multiple manufacturing sites across the UK. The group includes Polyframe (PVCu), REAL Aluminium (aluminium), Atlas Glazed Roof Solutions (glazed roofs), Virtuoso Doors (composite and PVCu paneled doors), Hourglass (sealed glass units), and Fineline Aluminium (specialist glazing). READER ENQUIRY NO: 1217/0123
THE BENEFITS OF TRIPLE GLAZING ARE OVERLOOKED BY MOST HOMEOWNERS, SAYS DIRECTOR Despite its popularity in mainland Europe, triple glazing is still not on the radar for many UK homeowners. This is the view of the Managing Director of Improveasy – a company that offers customers financial solutions to fund home improvements through its approved installers. The use of finance arrangements by homeowners has grown hugely in the last few years but Austin says that data from his customers shows that, regardless of its benefits, triple glazing is failing to gain traction. He comments: “Recently, we’ve seen big improvements in the standard of double glazing and these enhancements have been well communicated to homeowners. In contrast, the potential advantages of installing
“In terms of the initial expense of purchasing triple glazing, this is where financial solutions can help. Installers that work with Improveasy will be able to advise homeowners if triple-glazed windows would be a good fit for a home and how finance can be used to fund the investment.” 66
Austin continues: “Payback periods for triple glazing depend very much on the rest of the house. If a home’s walls, floor, and roof are well-insulated then its biggest heat loss is likely through windows. “In this case – or if a customer’s renovation involves improving insulation generally – the use of triple glazing could save a customer money in the long run. “In terms of the initial expense of purchasing triple glazing, this is where financial solutions can help. Installers that work with Improveasy will be able to advise homeowners if tripleglazed windows would be a good fit for a home and how finance can be used to fund the investment.” Now, triple glazing makes up 1% of the UK’s window market and, with the popularity of the ‘Improve-Not-Move’ trend, Austin predicts that this figure will increase in the future. “For our installers, triple glazing is a good opportunity to up-sell, but we also want to
Andy Swift says: “The opportunities are out there for visionary companies like ourselves. There’ll be an increased focus on selling to designers in 2018, boosting sales in the process on the back of increasing product specification. “Brexit’s going to happen and whatever the outcome, construction will carry on, even it’s to meet the demand for new homes. So, as we look ahead, the market appears future prooffor us and who knows, it may even be better than expected.” He also expects building regulations to get tougher and policed better around matters such as airtightness and thermal loss around windows. There will also be an increase in fire protection within new projects. Again, this could lead to increased opportunity for further tape-based sealing solutions. “To survive 2018, you will need a well-run business,” adds Andy Swift, “with state-of-the art product ranges and quick delivery backed up by good on and off-site technical support.”
triple glazing are often overshadowed by the initial expense of installing them and by customer’s concerns regarding payback periods.” Triple glazed windows are hugely popular in Scandinavian countries where the climate is very cold they and are reported to offer good soundproofing against noisy neighbourhoods, enhanced security, and improved insulation.
However, companies such as ISO CHEMIE, which supply foam sealant tapes window and door installation projects, are likely to benefit if there’s a downturn in construction as they target the design rather than the installer sector.
Austin Barcley, Managing Director of Improveasy
help spread the message that homeowners can benefit from triple glazing with the help of Improveasy’s finance solutions.” Improveasy doesn’t just offer finance solutions and companies that partner with them can also access sales training seminars, alongside a host of innovative finance options. Companies that become Appointed Representatives (AR) will appear on the Financial Conduct Authority (FCA) register; and can then begin offering finance options, under the Improveasy brand.
Growing appreciation of sealant products is also leading to the increased use of foambased technology to close more sales and develop new business opportunities. ISO-CHEMIE is one of Europe’s main producers of impregnated foam sealants, specialising in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques. The company’s UK technical and distribution operation is supported by a dedicated logistics service to ensure customer orders are completed as quickly and efficiently as possible (usually next-day delivery). More at www.iso-chemie.eu/en-GB/home/
Installers can also offer the finance options under their own company brand and Austin says he is seeing an increase in the number of homeowners who are using finance to part fund larger investments such as conservatories. For more information about offering finance to your customers call 0800 024 8505 or visit www.improveasy.com. READER ENQUIRY NO: 1217/0124
Andy Swift of ISO CHEMIE will be targeting designers more in 2018 READER ENQUIRY NO: 1217/0125
December 2017 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
WINTECH OFFERS LEADING RANGE OF
TESTING & CERTIFICATION
Wintech Testing & Certification is one of the UK’s leading independent UKAS Accredited Testing Laboratories and Certification Bodies. Specialising in the building façade Industry and providing expert testing services across the UK and internationally for more than 22 years.
Thanks to our UKAS accreditation our testing and certification is recognised by a wide range of global institutions. As a DCLG-approved notified test laboratory (No. 1288), we can provide you with the necessary testing services to ensure that your products comply with the requirements for CE Marking in line with the Construction Products Regulation. At Wintech, we strive to provide the highest level of customer satisfaction, always delivering a prompt project turnaround with the shortest possible lead times, flexible scheduling and the timely issue of reports and certificates. Our commitment to the ethos of continuous improvement, is achieved by investing in new technologies and through the active training and professional development of our staff.
WHAT WE CAN OFFER FAÇADE TESTING Our state of the art testing facility, based in Telford, Shropshire, boasts one of the widest ranges of testing services across the façade industry. Our façade laboratory can accommodate 13 large-scale test mock-ups where we can facilitate curtain wall test specimens of up to 12m x 12m including sloped, returns and complex details. We can also accommodate rainscreen test specimens of up to 12m x 12m including or excluding backing walls all of which are subject to the relevant British, European and American testing standards.
GLAZING TESTING Wintech were the first laboratory to gain UKAS accreditation to BS EN 12600 glass impact testing back in 2000 and have added a full suite of glass testing services ever since. Today offering a range of glass testing covering impact resistance, fragmentation and bend strength testing.
WINDOW & DOOR TESTING Over the last 10 years, Wintech have branched out in to testing of window and door systems in both the domestic and commercial markets. We boast a comprehensive list of UKAS accredited testing Standards that cover everything from weather performance, durability and security.
Wintech possess a number of the largest security testing rigs available that can accommodate some of the bigger products on the market including sliding and bi-folding doors.
WINMARK CERTIFICATION In 2014, the success of our testing divisions led to the decisions to expand our offering and in 2015, Wintech became a UKAS Accredited Certification Body. This had been a long time coming and had been requested many times by our client base. So it was no surprise that our WinMark Schemes for the Enhanced Security of Windows and Doors became an instant success. The schemes were designed so that a fabricator can demonstrate that it conforms to the requirements laid down by Secured by Design which are becoming increasingly common throughout the industry. The success of our Third Party Certification division has seen further investment with the introduction of our WinMark scheme covering the Performance of Curtain Walling and Rainscreen Cladding. The scheme pulls together the mandatory requirements specified in various Standards, specifications and Building Regulations to provide a simple
“Wintech is proud to be the only provider of both testing and certification for curtain walling and rainscreen cladding systems.” route to demonstrate conformance with a variety of industry requirements. It also allows fabricators and installers to satisfy the requirements of NHBC Standards Section 6.9. Wintech is proud to be the only provider of both testing and certification for curtain walling and rainscreen cladding systems. To top it all off, we also added management system certification to our comprehensive services, offering ISO 9001 certification. ISO 9001 certification can be key to establishing working relationships with new customers and organisations by demonstrating your commitment to quality control and continuous improvement. If you are currently certified you can transfer your certification to Wintech and gain the maximum benefit of façade industry experts. We are also here to help those certified to ISO 9001:2008 update to ISO 9001:2015 ahead of the 2018 deadline. Our commitment to continuous improvement includes further investment throughout 2018, where we look forward to expanding our range of testing and certification services. For more information about testing or certification please visit our website at www.wintechtesting.com or call a member of our team on 01952 586580. READER ENQUIRY NO: 1217/0126
www.glassnews.co.uk | December 2017
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TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
A BIG TURNOUT FOR BIRMINGHAM PIGS As promised in November’s Glass News, we can now bring you a photographic round-up of the Birmingham event. Even the miserable weather couldn’t stop the hoard of PIGS descending on Pitcher and Piano at Brindley Place in Birmingham on Thursday 19 October 2017. PIGS Organiser, Sarah Ball, says “Birmingham is always our busiest event, but I think this year we drew in more PIGs than ever!” “As usual, I would like to give a special thanks to all of our fabulous sponsors. Without your generous sponsorship, PIGS couldn’t happen.” 39 companies helped put money behind the bar and made the Birmingham event one of the best supported ever. The Birmingham sponsors were: • AluK • Avantis International • Build Show • Business Micros • Central RPL • Danvac • Dempsey Dyer • DW3 • Edgetech UK • Emplas • ERA • ExtrudaSeal • FIT SHOW
• Frame Fast UK
Neil Blanchflower, Whizzle; Lauren Doyle, Balls2 Marketing, and Jeff Rowley, Whizzle
Michael Hunton and Julie Reynolds, Glass Industry Management Solutions, and Sarah Ball, Balls2Marketing
Chris Wann and Richard Gaunt, Made For Trade
• Georgian Bar Company • GGF • Glazpart • Haffner Murat Ltd • Ikon Aluminium Systems • Independent Network • MBA Associates • Mi Glass • Profix Group • Quickslide • Regalead • Selecta Systems • Senior Aluminium Systems • Stuga Machinery • Synseal • The VEKA UK Group • Thermoseal • Titon • Total Hardware • Ultraframe • Uni_Slide • Universal Arches • Whizzle
Christina Shaw, Glass News; Gary Morton, Boing Boing Group; Helen Savage and Lucy Baker, Brouha Marketing
• Windowware • Yale The next official PIGS event will be in March 2018, when it will be returning to Manchester.
Andrew Glover, West Yorkshire Windows; Christina Shaw, Glass News; Philip Dewhurst, Georgian Bar, Susie Sinden, Brouha Marketing; Kathy Wilkinson, Wilkinson PR and Dean Hodges, BM Aluminium
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Andy Westhead, Glass Times and Andy Ball, Balls2 Marketing
Steve and Jill Haines, Stuga
Eilidh Hudson and James Keeling-Heane, Senior Aluminium Systems
December 2017 | www.glassnews.co.uk
TRADE NEWS
The UK’s Leading Glass & Glazing Newspaper
Alan Taylor, MiGlass, Sarah Ball, Balls2Marketing and Glenn Bicknell, MiGlass
Kush Patel and Ryan Johnson, Emplas
Stuart Wardle, Clayton Glass and Ellie SaundersGrant, Synseal
Paul Edwards, RegaLead and Brian McDonald, Kömmerling
Brian Smith BAJSMITH Consulting and Mark Pearce, KJM Windows and Conservatories
Nicki West, The FIT Show and Christina Shaw, Glass News
Dean Bradley, Glazpart and Karen Lund, Independent Network
Adrian Barraclough, Quickslide and Joe Hague, Promac
Paul Gibbs and Steve Goble, Hegla
Claire Broxton, One Shilling Marketing and Dave Broxton, Bohle
Freya Humphries, FIT Show, John Park-Davies and Mark Gibbs, Ikon Aluminium Systems Ltd
Guy Hubble, RegaLead, Lucy Baker, Brouha Marketing and Andy Jones, Synseal
Gareth Williams, Distinction Doors and Leon Lo, Nan Ya
Steve Keyte, Donna O’Reilly, Mark Walker and Michele Statham all Selecta Systems
David Wigley, Synseal; Charlotte Davies, Edgetech UK and Ellie Saunders-Grant, Synseal
Geoff Hancock, Euroview Architectural Glass and Justin Ratcliffe, CAB
Kathy Wilkinson, Wilkinson PR, Christina Shaw, Glass News and John Walker, Avantis
Lee Marriot, Promac, Sarah Ball, Balls2 Marketing, Sarah Knight, GGP; Guy Hubble, RegaLead and Ellie Saunders-Grant, Synseal
Mark Pearce, KJM Windows and Conservatories, Mark Sim, GAP
Leon Lo, Nan Ya and Victoria Clarke-Brown, Distinction Doors
If you would like to sponsor a 2018 PIGS event, please email Sarah at sarah@balls2marketing.com.
Sign-up for the latest event updates at www.balls2marketing.co.uk/pigs. www.glassnews.co.uk | December 2017
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VISIT GLASS
The UK’s Leading Glass & Glazing Newspaper
VISIT GLASS: THE PERFECT FIT To restate the obvious, windows aren’t windows without glass. And yet it is often forgotten that the flat glass, and window, door and conservatory sectors continue along separate, if parallel routes. The home improvement sector remains unequivocally the glassmakers’ biggest customer base and, whilst frames and glass are intertwined the two have only become closer in the past dozen years or so, since the Building Regulations demanded higher performance from replacement windows. Since then rather than being a proprietary component of domestic windows and doors, IGUs are now the essential, active ingredient of windows and doors that enables their high performance, including insulation, sound attenuation, self-cleaning and sun protection. And, despite the old adage that glass is for looking through and not at, large glass areas are as popular with homeowners as with professional specifiers. It is intriguing therefore that at the FIT Show, that temple of opportunity and creation that is now a permanent feature of the window, door and conservatory industry, glass has been the essential and yet largely anonymous silent witness at every event so far. For 2019 all that is about to change… The organisers of the FIT Show have announced the launch of Visit Glass, the ‘Does what it says on the tin’ new event that, appropriately, parallels the window and door main occasion. Whilst it inhabits a corner of one of the three (perhaps four) large halls at the NEC, it is quite distinctively identified and a fresh approach has been taken that began with the proverbial blank sheet. Freya Humphries, who with Rik Henderson drives stand sales for the FIT Show, effectively took
“So I went out to see a number of key glass and glass related suppliers, including those companies that were established glass-related exhibitors at the FIT Show and others that we believed would be essential brands to have at a glass show. I told them what we had in mind…and listened to what they had to say. “All said similar things: Yes, there was a clear need for a Business-to-Business show for the flat glass industry; that it should have its own identity; that it should include its own similar seminar programme; and that we should include all glass markets, including kitchens, bedrooms and bathrooms, the furniture industry, interiors, and architectural glass. Not a single person said anything negative.” Freya Humphries
on the role of ambassador for Visit Glass when she embarked upon what was intended to be a journey of discovery back in May 2017. Freya explains: “The introduction of an event covering the specific needs of the flat glass industry was always part of the longer term plans for the FIT Show to be developed when we were assured that the event was established,” explained Freya. “This was confirmed for 2019 when we analysed the statistics from the 2017 show, which showed that more than 4,000 visitors – that’s 40% of the total – indicated that they wanted to see aspects of flat glass when they visited: glass, IGUs, glass processing, handling, machinery, tools – a whole range of aspects of glass products, processing and technology – and that proved to us that we were right to go ahead with our plans and that we should get on with it.” The question then was ‘how should we deliver such an event?’ Freya describes the process: “We have a great deal of knowledge and expertise within the team. But whilst all the stats pointed to there being a real need for an event for the glass industry we wanted to be sure and to offer something that was relevant for now, and for the long term.
Buoyed by those conversations Freya reported back to the team who went to work and created the name, designed the logo and put together a floorplan and format, including stand prices and essential details. Initially Freya returned to see those that had clearly indicated they would like to participate: “It was even more positive than we could possibly have wished for,” said Freya, “with almost every company booking or reserving stand space.” Emboldened with this response Freya then embarked upon a tour of the industry, a process that of course will continue for some time. But at the time of our conversation with Freya a significant floorplan for Visit Glass was emerging: “We already have some of the most important brands in the industry on
the plan, with others that give an excellent spread,” said Freya. A key element of the event that has impressed would-be exhibitors is the commitment to a standalone seminar theatre with its own dedicated programme. The Visit Glass team is already creating the framework for a strong programme that will cover glass manufacturing, processing, technology and specification issues: “The industry wants a UK based event that reflects flat glass as a separate sector with its own needs,” insisted Freya. “The seminar programme will be put together with the industry, to be highly topical and relevant. It will be especially useful for the majority of UK-based glass people that never get to one of the overseas exhibitions or conferences.” Despite this it must be acknowledged that the flat glass industry’s biggest sector is housing and home improvements and, by being located within an area of the FIT Show it will enjoy a virtually guaranteed audience: “Whilst specific Visit Glass visitors will enjoy VIP concessions, we must remember that 4,000 visitors to the FIT Show said they wanted to see glass products and services. And we will also work very hard to attract visitors from other sectors,” explained Freya. Visit Glass does indeed appear to be the right thing at the right time, reflecting the overnight success that its now established sibling enjoyed. And with a year-and-a-half for it to gestate, it looks like another nailed on success for the FIT Show team but, more importantly, for the flat glass industry itself. For more information: www.fitshow.co.uk/visit-glass
READER ENQUIRY NO: 1217/0127
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December 2017 | www.glassnews.co.uk
G17 AWARDS – THE WINNERS
The UK’s Leading Glass & Glazing Newspaper
MORE WINNERS THAN EVER AT GALA G17 AWARDS What a night it was at the G17 Awards with more trophies than ever to celebrate even more world-class products, people and initiatives when the industry gathered at the London Hilton on Park Lane to recognise the very best achievements throughout the year.
• Top of the list, the coveted New Product of the Year award went to Deceuninck for its Heritage Flush Sash window system.
Guests on Friday (Nov 17) not only cheered the 12 deserving G-Award winners, plus the Derek Bonnard Award for Outstanding Achievement, but also this year applauded winners of two brand new awards, the Lifetime Achievement Award from the Glass & Glazing Federation and the FENSA Installation of The Year.
• Glass Company: Global Glass
The biggest cheers however were for the 12 heroic women of the GM Fundraising Paddle2Pedal challenge when they used the event to reveal that their marathon had more than doubled their original target to reach a fantastic £108,474.19!
• Fabricator of the Year: The Glazerite UK Group • Installer of the Year: SEH BAC • Conservatory Installer: Thistle Windows and Conservatories • Promotional Campaign, Trade: Real Aluminium • Promotional Campaign, Retail: SEH BAC • Commercial Project: HSSP Architects and Oxted Window Systems • Component Supplier: Mila
• Training and Development Initiative: Epwin Group • Customer Care Initiative: Glassolutions • Unsung Hero: Danny Barnett, Solidor • Derek Bonnard Award for Excellence: Thermoseal Group • GGF Lifetime Achievement Award: Greg O’Donoghue
“It was a fantastic night,” said organiser Tony Higgin, “not just for the 600-plus who joined us to applaud the winners but again for the standard of entries and the effort that was put into every one of them. Also, special thanks to our host Russell Kane for carrying on the tradition of top-class comedians at the G-Awards.”
• FENSA Installation of the Year: Artisan Conservatories and Windows The event was sponsored by a number of leading industry organisations including: DW3 Group, Customade Group, Emplas,
Epwin Window Systems Division, GGF, Deceuninck, FENSA, Pilkington UK, Edgetech, Saint-Gobain Glass UK, Renolit, Thermoseal Group, Unique Window Systems, The VEKA UK Group, and Glassolutions. Tony concluded: “We are already turning our thoughts to the G18 Awards, but when the judges were so much in agreement about the high standards of entries this year, it’s going to be a tough act to follow.” More pictures and video of the event can be seen at www.g-awards.com. READER ENQUIRY NO: 1217/0128
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1217/0129
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www.glassnews.co.uk | December 2017 00012 THE Ad Campaign 2017 A5 Ad Current.indd 1
71 10/10/2017 12:38
G17 AWARDS – THE WINNERS
17 YEARS OF GLASSOLUTIONS EXPERIENCE HELPS WINS G17 GLAZERITE SCOOP G17 FABRICATOR ‘CUSTOMER AWARD CARE’ AWARD The Glazerite UK Group have come a long way from their humble beginnings in 2000, with just one site manufacturing 50 frames per week, to now be crowned the G17 Fabricator of the Year. “We are thrilled to have won such a highlycoveted award, especially when we were up against some of the finest companies in the industry,” said Director Jason Thompson, “It is a great reflection of the hard work and effort consistently put in by everyone across our business.” Glazerite’s Operations Director Ian Lloyd said: “This year has been a particularly challenging one whilst we have been integrating the new East site into the business. We have continued to invest in its development and expect service levels here to soon be in line with those achieved throughout the rest of the company. Everything is in now in place to make 2018 an even better year, with a continued focus on providing our growing base of installer partners with the most comprehensive product portfolio and support packages in the industry. Glazerite will certainly be doing its upmost to retain the trophy at the next G awards.” Jason added: “We would also like to congratulate the organisers on the success of the awards as it was a fantastic evening with a great atmosphere. The genuine congratulations we received from customers, suppliers and competitors alike were hugely appreciated and celebrating with our installer partner Thistle Windows, who won Conservatory Installer of the Year, was a particular highlight.” “Winning this award has been a very proud moment for all at Glazerite, but we could not have done it without our valued customers. Their continued loyalty and support, especially throughout the difficult times, is greatly appreciated. We are also an NFA 2017 finalist for Fabricator/Manufacturer of the Year so please vote and help us achieve the double!”
GLASSOLUTIONS has won the ‘Customer Care’ category of the G17 awards for its commitment to quality customer care with the further development of its innovative and user-friendly e-commerce app. Arguably the only app of its kind in the UK supporting a national glass supply service, it has been successful in putting control in the hands of customers, allowing them to configure and order glass ‘on the go’, build a quote in their own time and choose the option of delivery to site, without the need to call into a GLASSOLUTIONS branch for any aspect of their order. The app has successfully helped customers work smarter, solve problems, and add real value to their own customers. Head of Customer Services at GLASSOLUTIONS Darren Dickinson, says: “Ease of use and adaptability are everything in the digital age, and that’s what we aim to provide with the app: an app which allows businesses large and small to access our extensive glass range, configure exactly the product they need to add value to their business proposition. Feedback from customers in 2017 has resulted in changes and improvements to the app, which in turn has led to improved year-on-year performance. Online sales up to the end of July 2017 increased by 343% compared with the whole of 2016 online sales. “The app gives GLASSOLUTIONS a new way to reach out to customers and truly
The UK’s Leading Glass & Glazing Newspaper
DECEUNINCK HERITAGE FLUSH SASH WINS NEW PRODUCT OF THE YEAR Deceuninck’s Heritage Flush Sash, which forms part of the company’s Heritage Window Collection, has won the prestigious category of New Product of the Year at this year’s G-Awards. It’s not often we see something genuinely innovative in our market, but the Flush Sash from Deceuninck has delivered something new that provides fabricators and installers with a completely new sales opportunity. Rob McGlennon, Managing Director of Deceuninck UK comments: “We quickly identified the need for a strong product for the growing heritage sector and worked hard to design a product that suits every need in this field. Our Heritage Flush Sash comes with the option of fully welded or mechanical joints for a completely traditional and authentic look, also giving our customers a true USP over the competition. “In addition to designing the best-looking product for this sector, we have also been able to offer our Heritage Flush Sash customers the benefit of 26 colourways from stock. Again, for added authenticity we also offer 26 colourways in matching trims, cills and ancillaries – all from stock. We have of course had to invest a significant amount of money to allow us to offer this
www.glazeritewindows.co.uk
amount of product from stock, but we did it because we knew how far ahead this investment would put our customers. It means they can order colour as easily as they can order white. For the Heritage sector, this is particularly important as the windows need to match the character of the property. “The beauty of our cleverly designed Flush Sash isn’t limited to the Heritage sector however - it looks just as stunning in a modern town house property, as it does in a traditional cottage. Our new grey substrate with smooth matt anthracite foil is available on our Flush Sash and from stock and will continue to develop the range to help our customers win even more projects, in even more property styles.
“The Flush Sash also comes with a host of marketing support that is considered to be above and beyond the industry standard. All Heritage Collection customers have access to an array of marketing assets to suit all needs, including printed brochures, image library, point of sale and much more.
“From a technical perspective, our new product addressed a gap in the market at the time because no other Flush Sash came with a night vent, so didn’t come with the option to lock the window in a night vent position. For this reason, the euro-groove position became critical. We also ensured outstanding weather and security performance was part of our Flush Sash offering with Airtightness Class 4, Watertightness Class E900, Wind Resistance Class AE2400 and PAS24:2016 Kitemark approved, all complete with the system.
“We are thrilled to receive the prestigious recognition from within the industry at the G-Awards for what we feel is a product that has truly changed the market in 2017, but we will continue to work closely with our customers to deliver what the market wants, when it needs it, with new #Bestinclass innovations and product developments on the horizon.”
understand what customers value. We’re incredibly pleased with progress in 2017 and believe our customer insight holds the key to continued success for us and our customers.”
the London Hilton on Park Lane.
Contact Deceuninck today for more information on 01249 816 969 or visit www.deceuninck.co.uk. READER ENQUIRY NO: 1217/0131
Find out more about GLASSOLUTIONS at www.glassolutions.co.uk.
GLASSOLUTIONS has previously won G-Awards, in 2016 it won Commercial Project of the Year, in 2014 it was awarded Environmental Initiative of the Year and was crowned Glass Company of the Year in 2012. Second from left: Jason Thompson, Michelle Wright, Chris Thompson, Mike Johnson, Ian Lloyd READER ENQUIRY NO: 1217/0130
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From left to right: Neil Evans, sales director at Veka UK presents the Customer Care award to GLASSOLUTIONS’ sales manager Richard Green and operations manager Kelly Lees, with G17 host Russell Kane
This year’s winners were announced at the prestigious G17 Awards Presentation and Gala Dinner which took place on 17th November at
READER ENQUIRY NO: 1217/0132
December 2017 | www.glassnews.co.uk
The UK’s Leading Glass & Glazing Newspaper
G17 VICTORY FOR REAL ALUMINIUM It was a victorious evening for REAL Aluminium when it clinched the winning trophy for ‘Promotional Campaign of the Year - Trade’ at the G17 Awards. The prize was awarded to REAL Aluminium for its fully integrated campaign – ‘as easy as child’s play’ – which achieved incredible results in its first year. Sales of the REAL Aluminium range of aluminum fenestration products – comfortably the widest in the industry – eclipsed all targets with more than 500 customers coming on board in the space of just 12 months. In awarding REAL Aluminium, the G17 judges’ comments were: “A slick campaign with fantastic results.” “Great use of multiple channels with a single message that spoke to the audience.” “An award winning campaign!" Claire Miller, marketing director of Customade Group – which owns the REAL Aluminium brand – collected the trophy Claire said: “Winning this award has topped off a phenomenal year for REAL Aluminium and we are so proud to take the winning title for our innovative trade campaign. Aluminium
is a fast-growing market, but it’s more complex than PVCu and many installers need help to get it right. This campaign was all about breeding confidence among installers and underlining that REAL Aluminium is a solid and experienced partner for growth. The results of the campaign speak for themselves and our sales figures, which have far exceeded all expectations, prove that REAL is delivering for installers. “REAL Aluminium has won some top industry awards already and this G Award is the pinnacle of our achievements, cementing our success in spreading the message that aluminium just doesn’t need to be complicated. It’s testimony, not just to the team that has worked so hard to make REAL Aluminium a success, but also to the many customers who have seen their businesses achieve significant growth as a result of it.”
G17 AWARDS – THE WINNERS 1217/0135
THE BIG REVEAL
COMING SOON
REAL Aluminium delivered a fully integrated trade campaign across traditional and digital media to create a novel talking point in the industry. The campaign championed the capability of REAL Aluminium to slash lengthy lead times and inspire installers into the profitable world of aluminium. Featuring nostalgic childhood games that resonated with people, it successfully engaged with the industry and drove several hundred quality leads to the REAL sales team. To find out more about the REAL Aluminium range, please call 01453 826884 or visit www.real-aluminium.co.uk. REAL Aluminium is part of the Customade Group – www.customade.co.uk. READER ENQUIRY NO: 1217/0133
MILA WINS COMPONENT SUPPLIER OF THE YEAR AT THE G-17S Mila was named the Component Supplier of the Year at the G-17 Awards, in recognition of its outstanding work in tackling the industry wide issue of hardware corrosion, and its decision to deliver a new programme of Smart Hardware, Simple Guarantees to customers. Managing Director Richard Gyde collected the trophy on behalf of the whole team, which included sales, marketing, testing, supply chain and warehouse representatives, all of whom had been key to Mila’s success in 2016/17. Speaking after the presentation, Richard said: “This is a hugely competitive category because it is open to suppliers from every sector of the industry. We’re obviously delighted to have
www.glassnews.co.uk | December 2017
THE LATEST ADDITION TO THE COLLECTION IT’S THE ATTENTION TO DETAIL THAT MAKES THE DIFFERENCE
won – it’s a fantastic endorsement of what we have achieved this year, and a massive well done to everyone at Mila.” This is the third time that Mila has won the Component Supplier of the Year award and the trophy now has pride of place at the company’s Daventry headquarters, alongside the awards from 2013 and 2011.
T 0800 138 3838
WWW.GENESISCOLLECTION.CO.UK @TheGenesisRange
@TheGenesisRange
Tel: 01327 312400 - www.mila.co.uk READER ENQUIRY NO: 1217/0134
READER ENQUIRY NO: 1217/0000
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CAREERS
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NEW APPOINTMENTS
PURPLEX STRENGTHENS TEAM FAB FIVE CELEBRATE A CENTURY WITH EIGHT NEW APPOINTMENTS Purplex, the leading full-service marketing agency, has continued its rapid expansion with the appointment of eight new team members in the space of just three months. Purplex’s team now totals over 60 employees. Last year, the agency moved to a new 5,000 sq. ft building just outside Bristol and these new appointments will help the company to reach their goal of growing to 100 employees by 2018. Andrew Scott, the agency’s Managing Director, comments on his team’s expansion: “At Purplex, investment in our own growth translates to an investment in our clients’ success. We’re dedicated to providing our customers with the best service possible and, for us, that means acquiring great talent and developing a team large enough to cope with the
increasing demands of the sector.” The new appointments were made throughout the business: James Phillips has become Head of Campaign Delivery, having previously gained experience as a Digital Marketing Editor; Anna Busby has joined Purplex as Customer Services Manager after working as Client Services Manager for Talking Talent; Lucas Courtney previously worked as a Digital Content Producer and is now an Account Manager at Purplex. Ed Frater also moved to Purplex from Safestyle and has become an Account Manager; Rosie Best will be drawing on the skills gained during her Cambridge University English degree in the role of PR Copywriter; and Alex Bennett – a marketing graduate from Cardiff Metropolitan University and finalist at the
Future Marketer of the Year Awards – joins as Purplex’s Marketing Executive. Purplex has also expanded its online marketing division: Laura Trowbridge was recently appointed Head of SEO, Content and Social and, after graduating from UWE with a degree in journalism (and following a brief stint as a butcher!), Adam Pyke became Purplex’s Online Advertising Executive. “I’m delighted with how all of our new team members are fitting in at the office”, continues Andrew. “Everyone at our agency is dedicated to helping businesses in the construction industry achieve their full potential and I firmly believe that, in our new team members, we have found a group of people who share this commitment.”
As Hurst Plastics rounds off its 20th year in business, five members of staff have marked an incredible 100 joint years of service between them. Sharon Nixon, Steve West, Denise Lough, Phil Orr and Ian Farrow are all celebrating 20 years of working at Hurst.
Last year, 17 members of staff marked 20 years with the business, with many having formerly worked for panel manufacturer PDL before Hurst took over in December 1996. The latest 20-year milestone means that 23 people have chalked up more than 500 years of service between them. Mark Atkinson, Sales Director at Hurst Plastics, said: “It’s fantastic to end our 20th year on a high and celebrate the dedication of five more long-serving members of staff. It’s been a significant year in Hurst Plastics’ history and I’m very proud of our performance in both composite doors and door panels. Of course, none of this would have been possible without the hard work and commitment of our loyal team and our achievements are an absolute credit to them. “Almost 20% of our workforce has served Hurst Plastics for 20 years or more. Not only is that an amazing amount of industry
Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe.
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READER ENQUIRY NO: 1217/0136
Finance Manager Sharon Nixon joined PDL in 1996 and has been with Hurst Plastics since it was formed. Sharon trained to become a Chartered Accountant while at Hurst Plastics and is one of seven in the finance department. She says: “There have been lots of changes since I joined the business 20 years ago. The industry is much more customer-focused nowadays and we all work hard to deliver extremely high levels of service. To keep pace, we have become far quicker operationally. Finance used to be labour intensive, but we now have some very sophisticated systems in place to speed up our processes. Hurst Plastics is a lovely, family business to work for.” Panel Production Manager Steve West has also been with Hurst since its formation. Steve’s career has been dedicated to door panels for more than 20 years, during which time Hurst has manufactured nearly three million of them. He says: “Hurst is a friendly company to work for and you feel the presence and support of the Hurst family. Manufacturing has changed a lot over two decades and the process of making panels is more streamlined now. From pressing the panels to cutting and reinforcing and handling them, everything is faster and more efficient. We’ve just taken on new business and next year will be an exciting one for us as we ramp up production of panels by around 40%.” Hurst Plastics employs 120 staff and currently manufactures 400 composite doors and 2,000 door panels a week from its two dedicated factories in Kingston-Upon-Hull. Hurst Plastics is a member of the Hurst Group, which was established 40 years ago. With expertise in joinery, building services, ceilings and flooring, the Group is a leading player in the contracting and glazing industries.
For more information, visit www.purplexmarketing.com or call 01934 808132. (Left-Right) Laura Trowbridge, James Phillips, Ed Frater, Lucas Courtney, Adam Pyke, Anna Busby and Rosie Best
experience, it’s also testimony to us as an employer. With ambitious growth projections, the next five, 10 and even 20 years promise to be tremendously exciting!”
Tel: 01482 790790 - www.hurst-plastics.co.uk From the left to right: Steve West, Ian Farrow, Phil Orr, Sharon Nixon and Denise Lough
READER ENQUIRY NO: 1217/0137
December 2017 | www.glassnews.co.uk
CAREERS
The UK’s Leading Glass & Glazing Newspaper
NEW APPOINTMENTS
TRUFRAME’S MARKETING
– A DIGITAL AGE DEPARTMENT TruFrame’s marketing department has recently benefitted from a number of additions, as they look to bring in considerable digital marketing expertise from B2B and B2C sectors, to go alongside more traditional means of corporate communications and branding. The newly expanded marketing function is headed up by Paul Roper, Marketing Director, who brings extensive multi-channel marketing experience having worked both agency and client-side for brands such as, Cognizant Consulting, Monster.co.uk and Levi Strauss and is already putting in place a strategic plan to support the overall business objectives of TruFrame. With sales for the first half of 2017 up on the previous year, the company continues to build market share. Supporting Paul is Ben Burch, Creative Designer, who has a wealth of experience in graphic and creative design with a flair for both online and print deliverables. Ben
will be supporting TruFrame’s creative marketing, including results-driven customer development programmes. Additionally, Libby Zbaraska forms part of the team as Social Media and Content Executive, as a new graduate with a degree in English Literature with Creative Writing she brings a solid background in crafting great copy and content. TruFrame’s success in recent years has been down to a combination of new business wins and through organic growth, with a plan to build on this strategy further, with a detailed plan from the new marketing function. Yet with digital marketing strategies more important than ever, the company is looking to bring some new thinking to the industry. Paul Roper, Marketing Director of TruFrame commented: ‘We have carefully built the marketing function to ensure we can deliver not only powerful campaigns for us as a
NEW APPOINTMENTS
business, but also for our customers. As much as our hand-finished uPVC frames and customer care define us, our brand and marketing needs to be equally as distinctive and successful, something the team here is looking forward to helping to deliver across several areas.’
For further information on becoming a TruFrame partner visit www.truframe.co.uk, e-mail sales@truframe.co.uk or call the office directly on 01664 410 140. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY NO: 1217/0138
NEW APPOINTMENTS
NEW APPOINTMENTS AT MODPLAN KEVIN TAYLOR JOINS BOWATER BY BIRTLEY
Leading VEKA trade fabricator Modplan has just announced the appointment of Justin Williams as its new International Sales and Marketing Director. Justin takes up this position with immediate effect.
Justin has worked within Modplan for the past four years and was, and still is, responsible for the Nordic division within the business. This change will mean that all the sales, marketing and customer service functions across Modplan will now operate as one entity across the different markets and product groups.
Speaking on Justin’s appointment, Modplan’s Managing Director Heidi Sachs said: “Justin has been instrumental in building the company’s well-respected position through his work within our Nordic division. His appointment as International Sales and Marketing Director reflects the strength of his ability and his continued commitment to the success of Modplan.”
In other business moves, Neil Gater has become Marketing and Communications Manager having previously performed that role within the Nordic Division. And Chris Wake has become
From left to right: Neil Gater – Marketing and Communications Manager, Heidi Sachs – Managing Director and Justin Williams – International Sales and Marketing Director
www.glassnews.co.uk | December 2017
Customer Service Manager having previously worked within the conservatory processing office at Modplan. Both Chris and Neil will report direct to Justin.
Heidi concludes: “The new structure ensures we are equipped and able to service the needs of our diverse market and our valued customers. We would like to congratulate Justin, Neil and Chris on their new appointments.” Modplan manufactures and provides a comprehensive range of products that includes the Matrix 58, Veka Matrix 70 and 70FS systems, VEKA Vertical sliders, PVC-u patio and bifold doors, conservatories, the Vertex Open Canopy, the Vertex roof system with polycarbonate, glass or tile effect roof options, the Wendland roofing system and the newly added Ultrasky, Livin room and LEKA Warm Roof. For more information on any of the Modplan’s products and support, simply Ask the Man from Modplan. www.modplan.co.uk READER ENQUIRY NO: 1217/0139
Bowater by Birtley is pleased to welcome Kevin Taylor to its management team to further improve the entire customer experience from order placement to receipt of product. Joining as Operations Manager, Kevin has a long history in the window and door industry having worked his way up from the factory floor to various management positions in operations, production and is perhaps most wellknown for his position as Warmseal MD for 9 years. Graeme Miller of Bowater by Birtley says: “Kevin brings a wealth of experience to Bowater by Birtley and will fulfil a critical role at this stage of our development. We supply the market with a wide range of products so they can choose the best door for each individual project, but to deliver such a vast offering is complicated and requires an efficient operation, from start to finish. Kevin’s expertise will complement our existing set-
up to improve the customer experience.” Kevin Taylor adds: “As soon as I heard about the position available at Bowater by Birtley, I knew it was something I’d love to be involved with. The position gives me something to get my teeth into and is in an industry I have worked in since leaving school. I’ll be involved with many aspects of the business including order placement, customer service, procurement and sales, as well as production. My role will be to work closely with the rest of the management team, including the continuous improvement manager, to further improve efficiencies and build on existing systems to ensure our high-quality products arrive with customers on time, every time. I’ll be implementing the 5s system derived from lean manufacturing principles – a philosophy already employed at Bowater – which broadly translated in English means to Sort, Set in Order, Shine,
Standardise and Sustain. In short, the outcome of this is to continuously improve quality, efficiencies and morale.” Graeme Miller concludes: “Merging Bowater with Birtley was always going to be a huge undertaking but we have really hit the ground running this year and with the addition of Kevin to further strengthen our team, we believe we are in a strong position to deliver everything the market needs in 2018.” For more information call 0845 121 5376 or visit www.bowaterbybirtley.co.uk. READER ENQUIRY NO: 1217/0140
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CAREERS NEW APPOINTMENTS
EPWIN WINDOW SYSTEMS’ KATRINA EARL APPOINTED TO NATIONAL SALES MANAGER
The UK’s Leading Glass & Glazing Newspaper
NEW APPOINTMENTS
REHAU RECRUITMENT DRIVE BOOSTS CUSTOMER SUPPORT SERVICES REHAU has appointed five new starters to its Windows Solutions team to improve support services for its installer and fabricator customers, and ensure that whatever their needs, it’s All in Hand. In September, REHAU made four new appointments to its sales team. Shaun Young takes over as the Area Sales Manager for the North East, leaving Hormoz Nouri – who was covering both the North East and Scotland – to dedicate his focus to account management and specifications for Scotland. Sam Tynan joins as Junior Sales Manager, with a varied national role providing support to REHAU’s trade counter customers and Authorised Partner installers.
Epwin Window Systems are pleased to announce that Katrina Earl has been promoted to National Sales Manager, Fenestration Division. In her new role, Katrina will report directly to Paul Lindsay, Sales Director and will be responsible for the development of sales within the Fenestration Division working across both Epwin Window Systems and the soon to be launched, Epwin Glass business. Commenting on her appointment, Katrina said: “I am delighted to accept this new position within the company and look forward to developing sales across the two business areas. We are fortunate to have a professional and proactive customer base too that is well placed to help us deliver the ongoing sales growth we are seeking going forward. It’s exciting times for the Group and I am delighted to be part of this successful business.”
NEW APPOINTMENTS
Rick Cole, has been appointed Area Sales Manager and will oversee operations in the West and South Yorkshire, Humberside, Derbyshire, Nottinghamshire, Lincolnshire and Leicestershire and Nottinghamshire. Rick’s outstanding performance in his previous role as Internal Sales Support made him an ideal candidate for promotion to this role. New recruit Ruby Sidhu, Business Development Administrator, will be looking after REHAU’s databases and providing backoffice support to the business’ Commercial Sales Managers. Ruby is based in Slough as part of the business development team alongside Steven Porte in Glasgow and Sue Sanderson in Manchester. The four young, dynamic and enthusiastic recruits will work alongside more experienced members of the REHAU team, including
Hormoz Nouri, who has 17 years’ service, and the Sales Director Barry Gilligan who has been in the business for 30 years. Barry said: “At REHAU we know that our people are what sell our products. That’s why we are boosting our sales team, ensuring we have people on the ground to go out, meet our customers face-to-face, hear what challenges they face and see what support we can offer. It’s so important to show our customers that we have the time and the resources to be there when they need us, providing the products and expertise that can help their business succeed.” As well as the new additions to the sales team, REHAU is also expanding its Technical Services Support team at its head office in Ross-on-Wye, with the appointment of Paul Evans who will provide an extra pair of hands to resolve any technical queries that customers may have. Adele Taylor, HR Manager from REHAU said: “It’s been a busy time for HR as we’ve seen a flurry of recruitment in the Windows Division at REHAU, but it’s a worthwhile investment that is going to help us support our customers better. Going forward, REHAU will be making further appointments to our sales team to make sure we have a robust structure in place, particularly in terms of ensuring we the have resources to drive our Authorised Partner Program.” To further support these teams, REHAU will shortly launch a handy tool known as the 360 performance portal, which provides REHAU customers with marketing support and downlaodable materials throughout the year.
MADE FOR TRADE APPOINT NEW STAFF FOLLOWING KORNICHE EXPANSION Throughout 2017 Made for Trade has expanded its workforce in all aspects of the business to manage growing demand for its products including the Global Conservatory Roof and Bi-folding doors. Following the success and expansion of the Korniche Aluminium Lantern recent strategic appointments include Rebecca Claydon and Thomas Fielding. Rebecca’s role as Client Account Manager is to support Made for Trade’s client base across all products ensuring high levels of service are maintained and develop strategies for new client relationships. Thomas is an Engineer with an automotive background working on projects demanding precision and high tolerances. These skills add to the existing design and engineering backgrounds of Bradley Gaunt, Managing Director, Ashley Gaunt, Head of Design and Chris Wann, (pictured centre) Made for Trade’s Business Manager. Chris says “We are very excited about both appointments, it shows our continued commitment to existing and new clients alongside further investment in product development and lean manufacturing techniques to maintain and enhance operations across our product base.”
Previously holding the position of Northern Regional Sales Manager for Epwin Window Systems, Katrina has been instrumental in helping build the company’s well-respected position in the market. Her appointment as National Sales Manager, Fenestration Division reflects the strength of her abilities and her commitment to the success of the business. Katrina takes up the new position with immediate effect. Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 1217/0141
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READER ENQUIRY NO: 1217/0142
READER ENQUIRY NO: 1217/0143
December 2017 | www.glassnews.co.uk
CHARITY NEWS
The UK’s Leading Glass & Glazing Newspaper
CARL F GROUPCO RAISES FUNDS FOR LOCAL CHARITIES Kind hearted staff at Carl F Groupco have chosen Homes 4 Dogs as its new nominated charity. Over the course of the year, money is being raised for the organisation which for over 30 years has rehomed thousands of dogs and puppies. The company previously supported Little Miracles, a charity that assists families that have children with additional needs, disabilities and life limiting conditions. Both charities are local to Carl F Groupco’s UK administration and distribution centre in Peterborough. Initiated by Stef Brown who works in Carl F Groupco’s internal sales team, the company has a ‘dress down day’ every Friday with each participant donating 50p to the designated charity. Other events that have also contributed to the funds raised have included bake sales. Tel: 01733 393330 - www.carlfgroupco.co.uk
ICOTHERM BECOMES TEAM PUDSEY FOR CHILDREN IN NEED
Customers have applauded Glazerite for another spectacular Race Day where racegoers helped to raise over £550 for a charity devoted to giving gift bags to cancer patients. More than 150 guests attended the event at Wolverhampton Racecourse, which included a three-course dinner and evening entertainment, with some travelling from as far away as Aberdeen and the Isle of Man. The Icotherm Roof Systems’ team donned fluffy, yellow onesies on Thursday 16 November, to become Team Pudsey and raise money for Children in Need. Overall, the team raised £491.00 with donations from customers, suppliers, friends and family. Jenny Jackson, Director at Icotherm said: “As soon as I saw the Pudsey outfits in the supermarket, I knew that I needed to get the team involved in Children in Need, so we ordered 18 suits! All of the team, including our delivery drivers, officebased team and factory floor team wore their Pudsey outfits all day and brought a smile to customers and our neighbours! “I’d like to say a big thank you to everyone who donated money to our team fundraising page to support the fantastic cause that is Children in Need.”
Carl F Groupco staff pictured on a fund-raising dress down Friday. Stef Brown from the company’s internal sales team who organised the charity initiative is pictured centre (seated) with bake sale cakes and jar of money raised. READER ENQUIRY NO: 1217/0144
GLAZERITE RACEGOERS RAISE CANCER GIFT CASH
Friday’s live Children in Need show saw a record on-the-night total of £50 million and donations can still be made online. Icotherm’s fundraising page is still open – if you would like to contribute, please visit https://www.justgiving.com/ companyteams/icotherm. READER ENQUIRY NO: 1217/0145
“We have a fair trek to get to the Glazerite Race Day but it has always been worth it,” said Andy Cadman, Trade Sales Director for Thistle Windows, “It’s a fantastic evening for us all and a great deal of money was raised for a worthy charity. We really appreciate that Glazerite continue to hold the event every year, especially whilst budgets generally continue to be under a lot of scrutiny.” Despite the event historically being held on a Friday, this year Glazerite chose to break with tradition, as Director Jason Thompson explained: “We decided to test the water and host the event on a Saturday which allowed our installers to relax without losing a day out of the working week. Everyone had a great time and the move was very well received. It was a pleasure to see so many Glazerite installer partners and staff getting together, strengthening relationships and putting faces to names.” There were both losses and wins on the horses, with Shane Howells, owner of Shane Howells Ltd, being one of the lucky installers. He commented: “What a fantastic night with great friends. The win made it extra special and we can't wait to see what Glazerite have in store for us next year”.
The biggest handover of the evening, however, was £552 to The Lewis Foundation, a charity who organise weekend visits to Northamptonshire hospitals to give cancer patients a choice of gift bags to brighten their stay. Group Marketing Manager, Michelle Wright said: “Whilst visiting a friend in hospital I came across them when their volunteers brought my friend in a gift bag to cheer her up. Since then I’ve followed them and have been amazed by the work they do. We raised a fantastic amount on the night due to everyone’s generosity and the charity were delighted at the prospect of being able to help so many more patients with the donation. It’s definitely a charity worth checking out, they’re very active on social media.” A selection of photos from the event can be seen at: https://www.youtube.com/watch?v =l1JAW3leEew&list=PLpaGQ3pjJv9dIh4_ NvrT0RjV45lEI-t5J The Glazerite UK Group is VEKA’s largest trade fabricator in the UK and a longstanding Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester as well as its South West distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY NO: 1217/0146
ALFIE’S WHEELS NOW RACING AHEAD THANKS TO FRAMEXPRESS TEAM & FRIENDS Earlier this year the whole FrameXpress Ltd team committed to a project that was very close to all their hearts. In April, the leading trade fabricator launched the Alfie’s Wheels campaign, in a bid to help Production Manager, Jim Hinds raise much needed funds for his son Alfie. By July the company had hit its target and then some! The combined effort has raised £8648. Alfie was born with a severe heart defect which limits what he can do physically and after several major operations, at Birmingham Children’s Hospital, he still needs constant supervision and help to get around. With Alfie beginning secondary school in September this year, it became apparent that he would need a motorised wheelchair to be able to access different areas of the school, as various classrooms were on different floors and long distances apart. Motorised wheelchairs don’t come cheap and after putting their heads together, the team organised a number of sponsored events including raffles, coffee mornings, a
www.glassnews.co.uk | December 2017
sponsored frameXpress bike ride and even a pink hair dying competition, amongst other things, over the Spring and Summer months. A ‘Just Giving’ page was launched where generous donations from customers, friends and suppliers including JMS Materials, Winmac, Ingenious Locks and GT Locks, donated substantial amounts of money, all helping to boost the growing figure, as the September deadline got closer. ‘Alfie’s Bash’ was held on 9th June at Wellington Cricket Club, where again the whole community got behind the idea of helping to raise funds. Organised by Diana Collier, Receptionist at FrameXpress, there was a special auction which included a number of fabulous prizes including an AP McCoy Print, an MOT & Interim Service, a signed rugby ball, a Radley Handbag, signed England Rugby and Cricket shirts as well as Pizza Oven Hire. After an evening of dancing, fun and frolics, the event raised £1456 in total.
Fundraising did not stop there as local people and more companies got involved, offering their services with all proceeds put into Alfie’s campaign. The local Telford Lodge Assembly gave generously to the cause alongside the Much Wenlock Primary School and Devil’s Ink Tattoo Parlour, which earlier this year held an open event with all proceeds from the day going to the Wheels For Alfie campaign. In a combined effort with staff, customers, suppliers and friends, the FrameXpress team pulled together and raised a staggering £8,648.00 in just a few short months. After being measured and tested, the motorised wheelchair now takes Alfie in and around school and helps him to retain his independence during the day. After purchasing the chair and relevant accessories including a ramp, there is a considerable balance remaining, which after discussions with Alfie, will be donated to The Whizzkids charity and Birmingham Children’s Hospital. Jim and his family feel that the medical team
at the hospital have supported Alfie all his life and now they wish to give a little something back to them. Jim Hinds comments: “Alfie, Jim Nicole & Ruby would like to say a huge thank you to all at Framexpress as well as suppliers and customers, who took on the mammoth fundraising project and smashed it. A very special thank you to our families and friends for their continued support with Alfie’s journey and help with fundraising. For any child this can be a daunting new journey, but Alfie has been very keen and enthusiastic to begin the next stage of his education, particularly now that he can get around.” READER ENQUIRY NO: 1217/0147
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WARRANTY
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online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles warranty om/registration years mechanical 10 -hardware.c www.trojan warranty Friction stays 10 years mechanical Espag rods co.uk/registration Door lock www.totalhardwareltd. registration www.fullex-locks.com/ however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation please manufacturers. times, all at guidelines apply 18/02/2016
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• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
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Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.
Ground Breaking Industry First!
• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.
To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900
- A4 PEARL WARRANTY
Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty
ARANTEE GU D*
02/2016/0001
0041 - JAN16
Warranty Booklet
ROSION OR I-C ARANTEE GU D*
hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
ER
BY THE INSTALL BE COMPLETED
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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore
EARS A 25 Y NT
Ground Breaking Industry First!
tration
Warranty Regis
EARS A 25 Y NT
1217/0151
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SUPPLIES
Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk
25/01/2016 14:05
WE WANT TO KNOW YOUR OPINION ABOUT THE INDUSTRY!
SPECIAL OFFER!!
12 MONTHS ADVERTISING IN THE FIND A SUPPLIER SECTION
Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk
Your ad here! Your ad here!
Your ad here!
MAINTENANCE PRODUCTS 1217/0153
FOR EVERY WINDOW & DOOR SPARE YOU’LL EVER NEED
OPTION 2
OPTION 1
£195
• • • • • • •
LOCKS HANDLES HINGES RESTRICTORS KEYS CUT TOOLS CONSUMABLES
+VAT for 12 months!
£295
OPTION 3
+VAT for 12 months!
£395
+VAT for 12 months!
All Classified Ads are invoiced for the year, each ad runs for 12 consecutive insertions.
BOOK TODAY!
Email: christina@glassnews.co.uk
UK WIDE NEXT DAY DELIVERY VIA PHONE OR INTERNET ORDERS
VISIT ONE OF OUR TRADE COUNTERS IN BATLEY & ROTHERHAM TO VIEW OUR FULL RANGE OF PRODUCTS VISIT
UPVCMAINTENANCE.CO.UK 80
0113 236 0800
@GlassnewsMag
Christina Shaw
/GlassNews
www.glassnews.co.uk
tradesales@upvcmaintenance.co.uk
December 2017 | www.glassnews.co.uk
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
MORE THAN JUST A NEWSPAPER
HARDWARE SUPPLIES
www.glassnews.co.uk @GlassnewsMag
/GlassNews
Christina Shaw
MINI-PILING 1217/0154
Cost Effective Solution for Constructing Conservatories on Poor Ground Conditions
Tel: 07966 663 207 | Email: enquiries@arisands-piling.co.uk 1217/0156
www.arisands-piling.co.uk Arisands Ltd, 11 Axholme Court, Bolton BL6 5HQ
COVERHEAD SCREWS & FIXINGS 1217/0155
F K Moore Ltd
The leading manufacturer and distributor of coverhead screws and fittings to the glass industries
GLASS & GLASS RACKING
Super-Clips & Finger Pulls Mirror Corners & Clips UK’s Widest Choice Of Coverhead Screws
Tel: 01843 593 440 sales@fkmoore.com www.glassnews.co.uk | December 2017
1217/0157
MORE THAN JUST A NEWSPAPER @GlassnewsMag
www.fkmoore.com
Christina Shaw
/GlassNews
www.glassnews.co.uk 81
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
WINDOWS, DOORS & CONSERVATORIES
NEW LOW PRICE FROM
10
Home to the
range of products
A new generation of vertical sliders
Working Days Lead Time*
www.bisonframes.co.uk
CONSERVATION
APPROVED!
NOW ONLY
£345
*
Be
Including delivery
GET A PRICE COMPARISON TODAY
MA
Aluminium Bi-Fold Doors
SITE
LIVERY* DE
D
UK * Per leaf price is unglazed and may vary depending on size and specification of the door. Lead time is based on a standard colour. * Postcode restrictions apply
1217/0160
Quote turnaround within 2 hrs Up to 1200mm sash widths Stock colours : White, Black, Grey, Grey on White
Going to any lengths, where the only corners cut are perfect ones.
Email: bifolds@madefortrade.co Call: 01642 610799 Fax: 01642 671026 www.madefortrade.co
Glass News - Classified Advert Bifods OCT2017.indd 1
15,000 circulation!
Classified 129-5 x 75mm.indd 4
14/09/2017 13:24
NEED TO TARGET
@GlassnewsMag
Christina Shaw 1217/0161
/GlassNews
INSTALLERS?
Find local installers and the elusive white van man, with Glass News. We distribute to trade counters, as well as posting copies to a database of installers.
Email: christina@glassnews.co.uk
18/05/2016 14:46
www.glassnews.co.uk
£ 1217/0158
INLA N
Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN
per leaf
Choose Made for Trade
82
1217/0159
Tel: 0800 138 3838 Email: sales@bisonframes.com
WE WANT TO KNOW YOUR OPINION ABOUT THE INDUSTRY! Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk December 2017 | www.glassnews.co.uk
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
COMPOSITE DOORS
LOWEST PRICES
COLLECTION
AVAILABLE
£
GET A PRICE COMPARISON TODAY INLA N
MA
Full range of composite GRP and thermoplastic doors providing strength, thermally efficiency and security
UK
5Working
Reliable and efficient Expert plan and estimating service
1217/0162
Competitive roof glass prices
EXTENSIVE RANGE COMPETETIVE PRICING
Days Lead Time
Quote turnaround within 2hrs
10
E
FRE
FROM
Precision fabrication
%
LIVERY* DE
WHY CHOOSE MADE FOR TRADE FOR YOUR NEXT GLOBAL ROOF?
SITE
D
EASY TO ORDER FAST DELIVERY 10 YEAR GUARANTEE
*
FIRST ORDER DISCOUNT
* Offer applicable to new customers on your first roof only, based on a like for like comparison
Find your nearest depot today at www.nationalplastics.co.uk or call 0800 011 3503
Email: roofs@madefortrade.co Call: 01642 610799 Fax: 01642 615854 www.madefortrade.co
1217/0164
* Postcode restrictions apply
GN - Classified Qtr page Advert Roofs OCT 2017.indd 1
14/09/2017 13:20
Do you sell your products to trade counters?
5 Star Warranty
Homeowners Guide
Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide
5 Star Warranty
COMPANY LOGO
5 Star Warranty
• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
Installation Company: Manufacturers Receipt / Invoice
Order Number
Confirmation:
Number: This forms the
traceability of
your warranty,
not completing
(found on the
this section will
fail to validate
your warranty.
registration
www.fullex-locks.com/
Friction stays Espag rods
18/02/2016
CARD_V12.indd
• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
ROSION OR I-C
25
YEARS
www.totalhardwareltd.
02/2016/0001
- A4 PEARL WARRANTY
Registration Scheme – Direct to the Manufacturer – Reducing Remedials!
co.uk/registration
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Y R 25 EARS FO
tration
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EARS A 25 Y NT
Ground Breaking Industry First!
08:46
0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd
1
17/02/2016 17:32
1
If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.
Are you a trade counter selling your products to installers and builders? Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.
Ground Breaking Industry First! Here’s how the process works...
1217/0163
ONLINE WARRANTY REGISTRATION
INSTALLATION COMPLETION
As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:
On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.
• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.
BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!
Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk
Promote the benefits of supply only within TCN. We can even help your new customer to sell off some machinery and reap the profits! • Unique publication targeting all aspects of this huge growth area, the Trade Counter! • Cost effective advertising • Free* reader offer banner ads (helping to monitor response levels) • Banner ad design is free of charge • Trade Counter News is publicised across all of our platforms
Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.
www.pearlwindows.co.uk www.glassnews.co.uk | December 2017
WE REACH 20,000
Are you looking to convert smaller fabricators into supply only showrooms?
• We advertise Trade Counter News in Glass News and Fenestra Build, in print and online
Email for more information: christina@tradecounternews.co.uk *Available to existing advertisers
83
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
USEFUL NUMBERS
British Plastics Federation (BPF) Tel: 0207 457 5000
Glass & Glazing Federation (GGF) Tel: 0207 939 9101
British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001
GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033
BSI – Assessment & Certification Tel: 0845 080 9000
Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800
BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000
Proskills – Head Office Tel: 01235 833844
Council for Aluminium in Building (CAB) Tel: 01453 828851
Proskills – Glass & Related Industries Neil Robinson Tel: 07917 015 322
Dekura Tel: 01952 201631
Recovinyl (via Axion Consulting) Tel: 0161 355 7618
Door & Hardware Federation (DHF) Tel: 01827 52337
The Glazing Ombudsman (TGO) Tel: 020 7397 7200
Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975
UK Green Building Council Tel: 0207 580 0623
Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936
TRADE COUNTER NEWS Do you sell your products to trade counters? If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.
Are you a trade counter selling your products to installers and builders? Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.
WE REACH 20,000
BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!
Are you looking to convert smaller fabricators into supply only showrooms? Promote the benefits of supply only within TCN. We can even help your new customer to sell off some machinery and reap the profits! • Unique publication targeting all aspects of this huge growth area, the Trade Counter! • Cost effective advertising • Free* reader offer banner ads (helping to monitor response levels) • Banner ad design is free of charge
Veka Recycling Tel: 01322 38721
• Trade Counter News is publicised across all of our platforms
Waste & Resources Action Programme (WRAP) Tel: 01295 819 900
• We advertise Trade Counter News in Glass News and Fenestra Build, in print and online
Wood Window Alliance (WWA) Tel: 0844 209 261
Email for more information: christina@tradecounternews.co.uk *Available to existing advertisers
@GlassnewsMag
Christina Shaw
/GlassNews
www.glassnews.co.uk FLYSCREENS
WINDOW OPERATORS
1217/0165
84
1217/0166
December 2017 | www.glassnews.co.uk
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
15,000 circulation!
NEED TO TARGET INSTALLERS?
Find local installers and the elusive white van man, with Glass News.
We distribute to trade counters, as well as posting copies to a database of installers.
Email: christina@glassnews.co.uk SALES & MARKETING
BI-FOLDING DOORS
The
1217/0167
FOLDING SLIDING DOOR SYSTEM True Innovation – Warm Aluminium 1217/0168
www.bisonframes.co.uk
Tel: 0800 321 7284 Email: sales@bisonframes.com Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN
DATA, DIRECT MAIL & EMAIL DATA 1217/0169
Salestracker 3.5:
1217/0170
It’s time to up your sales and marketing game
COMPLETE MARKETING SOLUTIONS
Direct Mail Email Marketing Telesales
FABRICATORS AND INSTALLERS LOCAL BUILDERS/ CONTRACTORS ARCHITECTS MAJOR CONSTRUCTION CONTACTS
How can we help you? Call 01934 808293 or email hello@insightdata.co.uk
Call 01934 808 293 for your FREE demo today or email hello@insightdata.co.uk
insightdata business is better with insight
www.glassnews.co.uk | December 2017
www.insightdata.co.uk @insightdata
insightdata business is better with insight
www.insightdata.co.uk @insightdata
85
FIND A SUPPLIER
The UK’s Leading Glass & Glazing Newspaper
QUALIFICATIONS
BALUSTRADE SYSTEMS
1217/0172
1217/0171
NEED TO TARGET INSTALLERS? 15,000 circulation!
Find local installers and the elusive white van man, with Glass News. We distribute to trade counters, as well as posting copies to a database of installers.
PROFILE BENDING
1217/0174 1217/0173
86
December 2017 | www.glassnews.co.uk
1217/0175
It’s a no brainer The Insight database gives you real-time business information on up to 60,000 new customers - fabricators, installers, builders, architects and contractors. It’s the UK’s most accurate and targeted marketing data.
For more information, call us today on 01934 808 293
insightdata business is better with insight
www.glassnews.co.uk | December 2017
E: hello@insightdata.co.uk @insightdata
www.insightdata.co.uk
87
1217/0176
Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold
The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.
• PremiFold harness existing C70 and O70 Gold® profiles. • No visible hinges and hardware. • Incorporates both double and triple glazing.
VISIT OUR WEBSITE TO SEE A LIVE DEMO
• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.
INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.
AVAILABLE IN A RANGE OF COLOURS! A trading name of Thermal Window & Conservatory Roof Systems Ltd.
Please call:
01226 294555 or email: paul@thermaltradeframes.co.uk
Fax: 01226 294777
DEAL DIRECT WITH THE DIRECTORS!
www.thermaltradeframes.co.uk
Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN