Glass News February 2018 by Christina Shaw

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CARILLION COLLAPSE

INSTALLERS | FABRICATORS | GLASS PEOPLE

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Phil Pluck, GGF Group Chief Executive

This is a poor, short term approach which causes companies throughout the supply chain to operate at almost impossible margins. The companies that the GGF represents operate to the highest standards of manufacture, supply and installation. As a result of short term procurement practices and Government’s fixation with cost savings, a clear risk has been built into major construction projects. GGF Members aim to be - and many are - the best in the world in their given sector and collectively the membership represents over 30,000 jobs in the UK alone. A cost cutting approach to the awarding of contracts puts at risk build quality, safety and jobs. In doing so, no legal protection is afforded to those in the supply chain that are now the victims of the Carillion Collapse. This in turn could

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result in further company failures and consequent losses of jobs and talent. A knee-jerk reaction comprised of Government rescue packages to selected companies is of no reassurance to GGF Member companies and does not allow them to plan for long term sustainability. A lasting negative effect on Government tax revenue would be the result.

MACHINERY

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ALUMINIUM ROOF LANTERN

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I urge the Government to assess the long term damage that short term cost savings creates and to take heed that Carillion may not be the last company to collapse as a result. There are other major supply chains also operating at near impossible margins.” For further information go to: http://www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com. READER ENQUIRY NO: 0218/0001

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"I urge the Government to assess the long term damage that short term cost savings creates and to take heed that Carillion may not be the last company to collapse as a result."

SEE PAGE 9

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The Glass and Glazing Federation (GGF) has sympathy with local government and other bodies tasked with delivering major build projects on ever decreasing Government funding. This creates a race to the bottom in terms of procurement practice in that more and more major

IS !! TH NTH MO

Following the collapse of Carillion this week Phil Pluck, GGF Group Chief Executive raises his concerns. “As the assessment of the true damage continues following the collapse of Carillion, it does raise some fundamental issues in terms of protecting both smaller companies caught up in the collapsing supply chains and the jobs that may be lost as a result.

Issue 83 February 2018

THE RIGHT PEOPLE READ GLASS NEWS

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f so ar ye ring 10 t u g ac tin uf ra a n eb m el K C U

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18/01/2018 13:53 February 2018 | www.glassnews.co.uk

FEBRUARY 2018

The UK’s Leading Glass & Glazing Newspaper

FORGET NEW YEAR’S HONOURS, ONLY CANONISATION IS GOOD ENOUGH

Throughout all these tests I’ve watched with interest

When I’ve watched these demonstrations there has seemed to be plenty of ‘wriggle room’ – usually a square opening which gets covered by the handle: not in this case. The PVCu profile was neatly abutting the cylinder end in the traditional keyhole shape and left me wondering whether an over exuberance would render the multipoint lock’s gearbox nul and void and if there was a risk to the half glazed IGU and/or profile. Time for some advice and a ‘phone call to Mila’s Technical Manager, Straff Cooke, resulting in sending down some photos of the offending door so he could see the problem. I pointed out that I had managed to acquire a euro cylinder from Bellway Homes but found that I’d insulted him by mentioning the brand

www.glassnews.co.uk | February 2018

Software & IT

Marketing Expert

Installer Focus

Industry Awards

CONTACT DETAILS

9 Machinery

Publisher & Owner: Christina Shaw 19 Heather Close, Tickhill, Doncaster DN11 9UU M: 07805 051322 T: 01302 278756 E: christina@glassnews.co.uk

14 Which Door? 21 Tech Talk

‘TIME OUT’ WINNERS – JANUARY! Strafford Cooke, Technical Manager, Mila

of the cylinder! Quick as a flash Saint Straff of Mila organised to trek his way towards North Yorkshire saying that he’d sort the problem. As good as his word, St. Straff arrived and, with a deft flick of the mole grips, had the door open in a jiffy, replacing it with an antisnap, anti-bump all singing and dancing Mila product and even replacing the handles which had shown considerable wear and tear from regular usage dating from the 1980s. So armed with a nicely working back door and three keys that even Mrs Champion would struggle to lose, we’re set up for the New Year. I’m sure an act of kindness such as this is not unusual in this industry where so many people know each other – it’s not unlike a vast family! However, a special thank you to Mila’s MD, Richard Gyde, who is probably blissfully ignorant of St. Straff ’s taking time out to help a journalist in distress and, of course, to Straff Cooke himself who proved that my watching tests and demonstrations doesn’t necessarily make me a competent operative!

Crossword: Mr A Kenny, Corby, Northants Eye Spy: Ted Szaban, Kidderminster, Worcester Spot The Difference: Carol Hearn, Deceuninck, Wiltshire Sudoku: Veronica Ryder, Bolton, Lancs Congratulations to all our winners! Good Luck in this months Time Out pages!

22 Hardware 24 Letters 25 Colour Expert 28 Glass News Interview: Dempsey Dyer

Advertising Enquiries: Christina Shaw M: 07805 051322 T: 01302 278756 E: christina@glassnews.co.uk

30 Conservatories & Orangeries 33 Face To Face 34 Glass

Editor: Chris Champion T: 07850 267223 E: chris@glassnews.co.uk

25 Windows 38 Trade News 56 Charity News

63 Find A Supplier

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58 Voice Of The Industry 60 Careers 62 Time Out!

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Christina Shaw

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The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

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ALUMINIUM ROOF LANTERN

GLAZED IN SECONDS Be

You may wonder what this diatribe is all about and, just maybe, the old boy has finally lost his marbles, however the New Year had dawned and, somehow, we’d managed to lose the back door key and, you’ve guessed it, no spare key! When I say we, I do of course mean the present Mrs Champion had lost the key, certainly not me. This may sound an unfair conclusion but she does have previous having lost her car key only for us to discover it some 15 months later in a kitchen cupboard. Don’t ask! So with all I’ve learned from watching people snapping locks I set about snapping out the old Euro Cylinder with a pair of mole grips expecting the replacement to take but a few moments.

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I’ve watched test houses and their operatives compete against themselves to see if they can beat the time they set at the last test and these guys are very proud of their abilities and very competitive indeed. It’s these tests that give approval to so many of our industry’s products and makes them safe and suitable for consumer consumption.

and some amazement and, certainly in the case of pretty much every door test, I’ve seen demonstrations of the ease in which locks can be picked, cylinders snapped or bumped and been impressed at how quickly an operative can gain entry through a door. You could say I’ve learned a lot from watching others at their work but, clearly, I haven’t learned enough!

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I’ve seen a lot of tests of various kinds over the past 10 years. Glazed doorsets being pummelled with medicine balls and attacked with unlikely implements like Stanley knives that no selfrespecting burglar would be seen dead with, Pratt and Witney aircraft engines blowing up a storm to resemble cyclones to test water permeability of windows, houses in water tanks and flooded to test flood prevention products, houses in test facilities that can provide temperatures ranging from Siberian chill to Saharan heat, every kind of thermal and acoustic testing and hardware put through interminable cycles to test their longevity. Tests that are ingeniously assembled from micro switches and cables through to robots that perform the tasks in an elegant way. Tests that are conducted by manufacturers to prove their products and tests by approved facilities to provide proof of viability. Some tests that are quiet and seem to last for ever to others that are loud and brutal – from attacks by the aforementioned Stanley knife to seeing Greater Manchester’s police gaining entry to a composite door with a chain saw! Tests for FD30 and FD60 fire doors that soon show points of weakness or, indeed, their ability to hold back fires and people with stopwatches at every test of every type, hoping against hope, that they beat the clock and gain approval.

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SOFTWARE & IT

The UK’s Leading Glass & Glazing Newspaper

THERMAL INSULATION & BUILDING PHYSICS IN WINDOW CONSTRUCTION

SOFTWARE FOR THERMAL CALCULATION OF WINDOWS & FACADES IS VALIDATED BY IFT ROSENHEIM Nowadays the use of software for the calculation of parameters of heat protection and building physics is indispensable in the house building industry. To meet the growing demands of legislators regarding these programs, the Sommer Informatik GmbH has optimized its proven software solution WinIso® according to the new standard DIN EN ISO 10077-2: WinIso® is used to calculate two-dimensional heat and vapor diffusion currents, isotherms, UFand Psi-values with a DXF interface - this provides important data to define the thermal insulation properties of frame profiles and to integrate them into the building design. The optimized software was validated at the beginning of November 2017 by the renowned ift Rosenheim.

the new standard, the WinIso® software had to be revised accordingly.” The integrated CADEditor and the FEM-calculation in combination with the standard DIN EN ISO 10077-2 enable the user to get a detailed calculation result especially in the area of ventilated cavities. The method of 2012, which was used before, did not correspond to the latest state of the technology and was also not precise enough in calculating a single equivalent conductance for heat

conduction, convection and radiosity for each heat flow direction. “The improved method allows a separate evaluation of radiation heat transfer and convection, which is much more efficient. For heat conduction and convection an equivalent rectangle is evaluated, which is aligned at the used heat flow direction in the profile”, explains Steinert. Additionally, features for a fast and intuitive handling have been added and more editing and calculation capabilities

“The revision of the ISO 10077-2 standard for the calculation of building physics values changed the methods of calculation of UF-values significantly”, explains Roland Steinert, external technical consultant of the Sommer Informatik GmbH. “In order to meet the requirements of

are implemented in the proven software. The method of meshing a rectangle, which is known from previous versions, has been replaced by a finite-element triangular meshwork, which now enables the user to map any geometric details in the software. The new version of WinIso® was certified by the ift Rosenheim after almost a year of development and optimization work. “We have already been working with this test institute for more than 20 years. The previous software version got its validation there, too”, says Steinert. In Europe, the ift is particularly well-known and is regarded as a specialist for assessing the usability of building products. “The certification is done by extremely strict rules, also normatively controlled according to the legal requirements as well as those of ift Rosenheim”, Steinert explains how the institute is working. Additionally to the public validation, the ift Rosenheim in corporation with Sommer Informatik provides professional trainings contributing to building physics, heat protection, statics and similar topics for customers and employees. Further information you can find at: www.sommer-informatik.de READER ENQUIRY NO: 0218/0005

With the improvements of the previous version it is now possible to gain much more exact solutions. Source: Sommer Informatik GmbH.

February 2018 | www.glassnews.co.uk

Glazing Summit May 2018

On Tuesday 22nd May 2018, hundreds of fabricators, installers, glass companies and material suppliers will converge near Birmingham to debate the future of the window, door and conservatory industry. A line-up of top industry and business speakers will discuss the most important issues, share the latest insights and trends, and ask the big questions that will affect every fabricator and installer. The conference is 9:30 to 1pm, followed by lunch and networking with industry leaders.

www.glazingsummit.co.uk

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The Glazing Debate Organised by POWER YOUR MARKETING

www.glassnews.co.uk | February 2018

insightdata business is better with insight

MARKETING EXPERT

The UK’s Leading Glass & Glazing Newspaper

WE HELP COMPANIES GROW

Mike Rigby, CEO of CMA ‘Agency of the Year’ MRA Marketing, says many fabricators are selling commodity products to installers who find it increasingly difficult to compete. The market is moving against them.

has grown fast in the last 15 years. There are nearly a million more over 65s owning their home outright than a decade ago, according to the Department for Communities and Local Government. They can afford to pay for comfort, security, colour and beautiful looks. Price is secondary. They move less often. They have the money and incentive to improve their home so it appreciates in value. They buy what they want, because they can afford it. They’re the bulk of the premium market.

Early last year I got a call from a quality trade fabricator. The MD wanted an independent review of his business and help in reversing a decline in sales and margins.

The Have Nots are generally younger, under-45 homeowners. Younger homeowners tend to have less disposable income, so price is primary. They move for jobs and growing families. They buy value and spend the minimum to sell their home. They like the best, but they can’t afford it.

The business started nearly thirty-five years ago, and until the last few years sales were strong and profitable. But recently larger fabricators selling the same system had targeted his customers. They undercut his prices until customers switched, or stayed for sharper prices. Some longstanding customers retired and it was getting harder to win new customers.

“DON’T FIND CUSTOMERS FOR YOUR PRODUCTS, FIND PRODUCTS FOR YOUR CUSTOMERS.” SETH GODIN

His systems company made supportive noises but couldn’t drop their prices - in fact they planned to raise them! They commissioned a consultant to analyse his business to help him become more efficient. And at that point he also contacted me.

Many people think marketing is about generating business: driving traffic to your website, growing social media followers and engagements, increasing coverage in the press, creating compelling ads, direct mail and digital campaigns that create leads and enquiries. And it is.

Over the years I must have visited hundreds of fabricators and it didn’t take long to see from the figures and the way the factory worked that there was some processes that could be tweaked to be more efficient. But every fabricator has room for improvement, and efficiency wasn’t his No. 1 problem. His problem was, he was in the wrong place at the wrong time with the wrong products. And unless he fixed it quickly, his business would not recover. Many of his customers sold to homeowners who were just about managing and bought mostly white PVC-U windows because price was all important. Hundreds of fabricators have a similar problem. Twenty years ago they were perfectly positioned, but the market is changing rapidly. The mass market is contracting, and white windows – what most trade fabricators rely on for the bulk of their business - have become a commodity. Whether you’re fabricating a premium or budget system, white windows have become a low margin commodity, and unless you make at scale it’s hard to make money. And their installer customers are also struggling. They’re in the wrong place with the wrong products at the wrong time. Unless they shift into high margin growth markets with products their customers can sell at much better prices their prospects are poor. How your business is doing depends largely on where you sell and who you sell to. The market is polarising into a substantial, growing high-end market of the Haves and a shrinking mass market of the Have Nots. The Haves are growing in wealth and number. People are living longer and the population

But its main task is positioning the business for growth, putting it in the right place at the right time with the right products and service so it is effortlessly competitive. When business is hard it’s often a sign that your positioning needs fixing. If we look around we see some fabricators and installers can hardly pause for breath they’re doing so well. Others are finding it hard to sell the volumes they need and are not making enough from what they do sell. The market has some brilliant high-end products with extensive colour ranges available off the shelf so fabricators can make and installers can sell to the Haves at great margins. But there’s a well-known story of a frog in boiling water which reminds us that the clock is ticking, and the longer you leave it the harder it gets. If you drop a frog into boiling water, it senses danger and hops out. But put it in a pan of cold water and heat it and the frog doesn’t notice the gradual change in temperature until it’s incapable of getting out, and it dies. Mike Rigby, CEO of MRA Marketing

"When business is hard it’s often a sign your positioning needs fixing. Some fabricators and installers can hardly pause for breath they’re doing so well. Others are finding it hard. Which camp you fall in depends on what you’re selling and who you’re selling to."

If you’d like help improving your business call Tom Rigby on 01453 521621, follow @wehelp_you_grow or visit www.mra-marketing.com. READER ENQUIRY NO: 0218/0007

February 2018 | www.glassnews.co.uk

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WE HELP COMPANIES GROW

CREATIVE &DIGITAL Our success at helping companies grow, and our promise to take you ‘from A to B’ makes us different. Don’t just take our word for it: Visit www.mra-marketing.com

MRA’s creative was second to none in developing our new Q-secure literature, exhibition boards, advertising and website. We’ve had great feedback from our team and customers. MRA is a pleasure to work with. Gary Gleeson, Marketing Manager, VBH (GB) Ltd

01453 521 621 tom@mra-marketing.com www.mra-marketing.com @MRAMarketing

Acorn Creative & Digital Ad - Glass News - Jan18.indd www.glassnews.co.uk | February 2018

22/01/2018 10:31:30

INSTALLER FOCUS

INDUSTRY AWARDS

The UK’s Leading Glass & Glazing Newspaper

JOIN FRAME NFA WIN COMPLETES FAST 4 FITTERS TRIO OF AWARDS FOR FOR FAST LEAD SYNSEAL GROUP TIMES AND SUPPORT FOR YOUR BUSINESS

The Midlands’ largest trade fabricator, Frame Fast UK, is helping installers to stand out against the competition with its new Frame Fast 4 Fitters support. Window and door installers who sign up to the scheme get great benefits including aluminium bifold doors in super-fast lead times, trade discounts, the best prices and expert marketing support. “We know how difficult it can be for busy installers to find the time to promote their products and services,” says Nigel Leivers, Director at Frame Fast UK. “Without the right marketing support, it can be harder for installers to grow their businesses. “That’s why we have launched Frame Fast 4 Fitters. The scheme backs up customers’ topquality windows and doors and great service with valuable support. It includes fast lead times, genuine trade prices, free brochures, great deals on van livery and extra trade offers. “We believe supporting customers goes beyond high-quality products and reliable manufacturing. Helping installers to win more sales and generate new leads is all part of our service.” For trade installers looking to join the Derby based fabricator’s scheme, they can sign up www.framefastuk.com/join-frame-fast-4fitters to Frame Fast 4 Fitters. Once registered, members can enjoy its benefits including, the online bifold door designer, really fast lead times on aluminium bifold doors and trade discounts. Nigel adds: “We know that bifold doors are key to installers businesses and that’s why we have made them a big part of Frame Fast 4 Fitters. Designing and buying bifold doors couldn’t be easier for Frame Fast 4 fitters members.” For more information visit www.framefastuk.com. READER ENQUIRY NO: 0218/0009

Synseal Group was voted PVC Company 2017 in the National Fenestration Awards in December, topping off a year that also saw them win an innovative technology award for the WarmCore aluminium system, and Glass Company of the Year at the G17 Awards. Winning more than 30% of the vote in a competitive PVC-U category, the multi-product supplier claims the win is down to continual investment in their PVC-U manufacturing with two major projects conducted in 2017: their One White project and the roll-out of their 30% recycled EnviroCore technology. Andy Jones, Group Sales and Marketing Director at Synseal Group, explained: “It was great to end last year winning an award for our PVC-U manufacturing, which will always be at the heart of our business activity even as our aluminium, glass and composite door brands continue to grow. “With a PVC-U fabricator customer base exceeding 350, we have one of the largest PVC-U networks in the UK and we extruded more than 31 million metres of profile last year. Alongside this production, we rolled out two major projects, introduced to make it even easier for our customers to do business with us. “The first, our One White project, is just coming to completion and will give our customers a colour match guarantee across all our white PVC-U products including

all profiles, ancillary products and conservatory roof profiles from our Global and K2 ranges. Over the years we have acquired a number of brands with a number of different white shades, so this investment will enable our customers to confidently mix and match between the best of our product ranges. “In addition, we have finished rolling out our EnviroCore technology to our Shield, Legend and SynerJy profiles. This is a 30% premium recycled core, using reprocessed post-production waste to create a real quality recycled product to help us and our customers to reduce their carbon footprint. “I’d like to take this opportunity to thank our customers and their installers who voted for us in this category and for recognising the steps we’re taking to further improve our PVC-U product range.” Synseal Group was a finalist in eight of the NFA categories including Aluminium Company, IGU Manufacturer and Systems Company, which they won in 2016. Synseal’s marketing assistant, Katherine Taylor, also narrowly missed out in the Young Person category to James Haselden of Premier Conservatory Supplies – although Synseal had two reasons to congratulate them as the K2 and Stratus roof fabricator also took home the Conservatory Roof Fabricator accolade. READER ENQUIRY NO: 0218/0010

MASTERFRAME CELEBRATES TOP INDUSTRY AWARD FOR PVC-U PRODUCTS Long-standing Halo fabricator Masterframe was named ‘Timber Alternative Window Company 2017’ in December’s National Fenestration Awards and the team are delighted that they will be recognised at the official prize-giving. The accolade demonstrates that, using Halo’s high quality PVC-U profile, Masterframe creates some of the fenestration industry’s most sought-after sashes, in low-maintenance PVC-U. Based in Essex, Masterframe specialises in PVC-U sash windows and has a reputation for quality and attention to detail. The company’s products are regularly specified to replace traditional timber in buildings that need to retain their historic looks, while improving energy efficiency. According to the Fenestration Awards’ website “companies eligible for the timber alternative category are those who fabricate or install PVC-u or aluminium window and door products that aim to replicate their timber counterparts.” Carol Slade, Sales & Operational Director said “We are especially honoured to receive this award because it is won on number of votes received from the industry rather than a panel of judges. We cannot thank those who voted enough for taking the time out of their busy schedules to help us win this award. “For a while now, we have been marketing our windows as the best low maintenance alternative to timber sash windows. When

retail customers call in at our showroom or visit us at a show and view our windows, they are often surprised that they are, in fact, not timber and are always genuinely impressed with their authenticity. “The high spec, PVC-U systems that we use allow us to combine the traditional aesthetics of a timber window with the many benefits of this modern material. As a Halo customer, we are also able to benefit from VEKA Group's Variations foil range which means we can specify a wide range of colours and a host of realistic woodgrains that are virtually indistinguishable from real timber. If required, we can even spray frames in a bespoke colour of the customer’s choice. “This award will make it even easier to for those that purchase or specify our windows to impress their customers who are interested in timber alternative windows.” VEKA Group’s Sales Director Neil Evans said: “We were very pleased to see Masterframe named 2017’s Timber Alternative Window Company. We know for a fact that they were up against some stiff competition, so the hard work of the team has certainly paid off! With such a commitment to quality and a strong partnership with Halo, we’ll look forward to seeing what else Masterframe might achieve this year.” Read more about Masterframe sash windows at www.masterframe.co.uk. READER ENQUIRY NO: 0218/0011

February 2018 | www.glassnews.co.uk

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

PROMAC OUT IN FORCE AT FENSTERBAU With four supply partners showcasing the latest innovations in PVC-U, aluminium and glass technologies, Promac Group’s presence, will be among the very largest at this year’s Fensterbau , 21 - 24 March Nuremberg, Germany. This includes significant innovations in PVC-U welding technologies from Graf and Urban. The latest incarnations of the SL4-FF seamless welder from Graf Synergy, including the SL4FF EVO and the SL4-H FF, which introduces a new capability to insert welded transom and mullions into a seamlessly welded frame or sash, provide a major pull. The same technology has also been applied by the FOM-GS group to sill manufacture. The SLS Seamless Sill Welder, delivers an exceptional finish, while reducing total cycle time to less than 2 minutes per weld, and will form a key part of the Graf showcase including on stand demonstrations.

incredibly influential. The Graf SLS taps into that same technology to deliver a seamless sill weld, while also cutting total production time by 90%, eliminating knifing, sanding and penning. “Urban is now also moving into this area and will unveil a new seamless welder alongside its Timberweld® millers, so there’s a huge amount for PVC-U fabricators to look at”, continued Lee. Innovation in aluminium also plays a big part at this year’s expo. FOM has chosen Fensterbau to unveil its new LMX 65 aluminium machining and cutting line. An evolution of its highly innovative LMT 65

aluminium entry level offer, the LMX 65 introduces the ability to mill both ends of the bar, making it ideal for higher volume commercial work including curtain walling. FOM will also showcase the Axel 5 five axis machining centre and the revamped Blitz Double Mitre Saw. The Axel 5 handles profile of up to 18m also making it ideal for curtain walling and manufacture of larger scale commercial applications The glass processing and IGU sector is also represented by Forel, which will profile its new EM Vertical Edger, PBA Profile Bender and DFN Dessicant Filler.

• FOM Hall 3A Stand 305 • Forel Hal 3 Stand 135 • Graf Hall 3 Stand 149 • URBAN Hall 3 Stand 127

“We’ve been talking about the influence premium finishes and foils have been having on the PVC-U window industry for a little while”, says Lee Marriott, Promac Group. “The Graf SL4FF seamless welder has been 1

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Urban is also ‘out in force’ with its own seamless welder the new AKS 9600, expected to form a key part of its stand. It will also preview its new single-head CNC controlled automatic corner cleaner, the SV840 and its range of AKFU Timberweld® millers.

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The EM Automatic Veritcal Edging is optimized for processing float and laminated glass, delivering high levels of flexibility. This includes edge arrissing, graded edge grinding and edge polishing with the ability to square glass to final dimensions, it can also be used across IGU, tempering and grinding lines.

Alternatively log on at www.promac.co.uk email sales@promac.co.uk or call 01788 577 577 for more information. READER ENQUIRY NO: 0218/0012

14:38

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www.glassnews.co.uk | February 2018

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

HAFFNER MURAT LAUNCHES AL-220/70 MERCURY GLAZING CHOOSES HAFFNER MURAT MACHINERY ALUMINIUM MACHINING CENTRE With the launch of its new AL-220/70 Aluminium Machining Centre, Haffner Murat has positioned itself as the goto machinery supplier for aluminium fabricators. Dave Thomas, Haffner Murat’s Managing Director, said: “The AL-220/70 Aluminium Machining Centre has been designed for the serious fabricator who wants to step up production. The work rate of this machine is staggering and consistency and accuracy is key when you are looking to step up your output."

automatic cutting in all angles between 30° and 150°with accuracy of 0.1°, the ability to open drain slot routing, drilling and milling at variable angles, the ability to work with data from different window production software packages, optimisation ensures minimum wastage and the reassurance of a safe production facility thanks to the threedimensional collision and error control system. All this is wrapped up in a machine that delivers high quality precision and drives quality throughout the production process.

The AL-220/70 gathers all sawing, punching, drilling and marking operations together on a single computer-controlled machine. Key features include the ability to stack ten profiles of up to 6.5 metres in length,

Like all Haffner Murat machines, it comes with the reassurance of exceptional pre- and post-sales support and finance options for customers looking to spread the investment. Dave and his team work closely with every customer to ensure they have the machine that’s needed. Plus as well as carefully installing and commissioning every machine, Haffner Murat engineers provide full training to ensure the investment can start to add value to the production set-up straightaway.

Specialist fabricator Mercury Glazing Supplies Ltd has just invested in Haffner Murat machinery to support its plans for growth. Steve Cross, Mercury’s Managing Director, said: “We’ve bought several machines from Haffner Murat in the past and we know they deliver the quality and service we look for. We had no hesitation in returning to them again.” Mercury has invested in two machines: a new FA526 Automatic 2 Head End Milling Machine and a new SC220/VS Machining Centre, both of which will support the company’s fabrication of the new Spectus mechanically jointed vertical slider as well as general window production.

The FA526 Automatic 2 Head End Milling Machine has features including the ability to mill two ends of transom in a single operation and a vertical and horizontal pneumatic profile clamping system that enables optimum work piece fixing. Other features include a movable head that is manually positioned and

So, if you’re looking to transform your aluminium fabrication, contact Haffner Murat to find out what the AL-220/70 Aluminium Machining Centre could add to your business. Tel: 01785 222421 - www.haffnermurat.com

manually fixed according to the profile length and an automatic release of the fixed head after milling which is then repositioned at the same length for second transom. The new SC220/VS Machining Centre gathers all sawing, milling, drilling and marking operations on PVC profiles onto one computer-controlled machine. Highlights from a wealth of benefits that improve productivity include the ability to stack eight profiles of up to 6.5 metres in length for 210mm cill cutting and prepping, the ability to automatically cut in all angles between 30º and 150º with an accuracy of 0.1º and a shift monitoring system. Steve commented: “We’ve built a business on quality and service and we don’t want to compromise that. We knew from previous experience we could trust Haffner Murat to find the production solutions that were right for us. Both machines deliver clear quality and are already adding value to our fabrication set-up.” One of the clearest indications of a reliable, trustworthy business is how previous customers are willing to return when they need to make a new investment. Haffner Murat’s returning customer rate is exceptionally high and Steve’s comments show why. Tel: 01785 222421 - www.haffnermurat.com

READER ENQUIRY NO: 0218/0014

READER ENQUIRY NO: 0218/0015

OWW MAKES IT BETTER WITH MIGHTON When Original Wooden Windows Ltd set out to make its frame production quicker and more efficient with new machinery, Director Gus Brazier said the name of Mighton Products needed no introduction. Even though the hardware specialist launched its machinery range less than a year ago, the Slough-based joinery firm knew Mighton from 12 years of using its sash weights and other ironmongery.

interruptions. Just from using the machine in the first couple of weeks the benefits have been clear to see. It has not only sped up production significantly but also gives exactly the same profile with every cut.”

Scribe-It™ increases throughput by scribing the ends of timber profiles quickly, efficiently and consistently. It can complete a full cutting cycle in just 15 seconds and is compatible with any profile up to 45mm wide and 35mm

Chairman Mike Derham said OWW’s experience was the ideal example of the difference one machine could make: “The end scribing is only one small part of OWW‘s overall manufacturing process but when you have a bottleneck in a factory, it can have a knock-on effect on every other part. Now, with the right machinery in place, the whole factory can operate more smoothly and of course more efficiently and cost-effectively.” He adds: “We are always pleased to be able to support craftmen such as Original Wooden Windows, a family owned and run business which has been trading for over 40 years. All of their experienced staff specialise in the bespoke design and manufacture of timber windows and doors, with every item designed and produced to match exacting customer requirements. They also pride themselves on working sucessfully with heritage and conservation authorities.”

Mighton did not expect OWW to make the choice on reputation alone, but was able to give Gus and the team hands-on experience of its Scribe-It™ end-scribing machine without leaving the factory, thanks to the Mighton Mobile Demonstration Vehicle. “The rep gave us a full demo of the endscribing machine so we were able to see for ourselves exactly what it can do,” he said. “Installation was simple and didn’t cause any

deep. Using two cutters, Scribe-It™ allows for the shaping of the bead to be carried out in two halves, therefore safeguarding against issues such as the beads splitting or spelching at the ends.

To learn more about the range of Mighton Products machinery, and the flexible finance options available, or to order a new catalogue visit www.mightonproducts.com or call 01223 497097. Gary Hill (L) and Ian Lant (R) of Original Wooden Windows Ltd

READER ENQUIRY NO: 0218/0016

February 2018 | www.glassnews.co.uk

0218/0017

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www.glassnews.co.uk | February 2018

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

UNIQUE GEARS UP FOR GROWTH WITH PROMAC Unique has continued its sustained investment programme with a multimillion spend on its PVC-U manufacturing capability including the new timber-look platform from ProfteQ. Glass News reports... Unique means business. It ended 2017 as it began it – with major investment in its manufacturing capability. It has followed the addition of a Graf Synergy SL4FF seamless corner welder at the start of 2017 with a £2.5 million spend on a suite of literally and metaphorically ‘cutting-edge’, PVC-U platforms at its close. And that gives Unique not only new capacity but is allowing it to build on its existing commitment to quality, as its joint Managing Director, Sunil Patel explains. “We have seen very positive growth but we have worked very hard to make sure that that increase in volume has been accompanied by continuing increases in quality and offer. “If you look at the PVC-U market, things are positive but you have to have the right product offer and the right quality and service if you’re going to access the areas of opportunity that it offers – and that requires machinery investment.” Supplied by Promac Group at the start of 2017, the SL4FF from the now FOM-GS Group, sits within this strategy. “We bought

“Our production capability is up from 1,500 frames to 2,500 frames a week but it’s not just about capacity, it’s about reliability, sustainable growth – and ultimately the end quality to our customers."

Pre-cleaning to exacting tolerances, the SL4FF, zip welds the corner joint whilst controlling the flow of sprue, delivering a seamless but incredibly strong corner joint. Sunil continues: “We manufacture multiple aluminium systems but WarmCore has been important to our growth, particularly where u-values are important.”

INVESTMENT IN PVC-U Unique has matched investment in its capability to manufacture aluminium and PVC-U hybrid products, with corresponding investment in PVC-U. This has included a BDM Cutting and Machining Centre (Unique’s second) with additional saw blade and end milling capabilities; three new Quad Welders; two SV800 corner cleaners and two six-head welders, which have been added to its Urban sash line to deliver a step change in capacity. It has also added a Link-9045 two-head welder and miller with a SV530-C CMC Corner Cleaner; and the ProfteQ External Timber-Look machinery platform. “We have a much bigger capacity”, says Sunil. “Our production capability is up from 1,500 frames to 2,500 frames a week but it’s not just about capacity, it’s about reliability, sustainable growth – and ultimately the end quality to our customers”, he continues.

CUT AND PREPPED SASHES IN AS LITTLE AS NINE SECONDS The BDM FTB-100 EVO Cutting & Machining Centre is Promac’s high volume cutting and machining platform. Pitched as a solution for volume fabrication (700800 frames and up), it combines precision manufacture with rapid processing of profile using a unique eight-axis machining module.

additional offering, which will support our customers further, allowing them to compete against products like R9”, says Sunil.

the SL4FF to support our manufacture of WarmCore. It offered so many advantages over mechanical manufacture of frames, delivering far better quality but also volume”, explains Sunil.

It uses two four-axis turrets with automatic and interchangeable 5mm and 8mm bits to machine the profile simultaneously along two sides and across 8 axes, giving the machining turrets 360° access to the profile. This means that the FTB-100 delivers an incredibly high yield, producing a cut sash in as little as seven seconds and a prepped sash every nine seconds. “The BDM gives a lot of new capacity”, says Sunil “but also accuracy and precision. The addition of a second SV800 Corner Cleaner is also really important for us because, with our four and six head welders, it gives us twolines and with that a high degree of reliability and sustainability”, he adds. That Unique has the capacity to manufacture 2,500 frames on one-and-a-half shifts a day is impressive, something Sunil projects could easily jump to 3,000 frames a week by switching to two shifts. The fact that 90% of its PVC-U machinery is now new is also indicative of the Leicesterbased fabricator’s confidence as to the direction of its own future.

NOT JUST ABOUT VOLUME – EXTERNAL TIMBER LOOK Unique’s investment programme has also extended to more specialised machinery platforms and through it, product offering. “We manufacture in PVC-U in the Logik and Modus flush casement systems, from Eurocell, which we have offered as a standard 45° weld. With a 45° weld its resemblance to timber is great but being able to offer a traditional external timber look finish and 90° joint is an

Promac unveiled the ProfteQ machining and cutting centre and accompanying four or two head welders at the FIT Show in May. It supports entry to high margin traditional timber-type PVC-U welds through just two primary machinery platforms, while delivering a high level of flexibility, for a comparatively minimal investment. Part of the FOM-GS Group, this includes the flexibility to deliver a 90° weld externally or internally - or a standard 45° joint. It also utilises a highly flexible milling module with the capacity to switch between profiles without changing tooling and twin or quad welding options. “We see timber-look windows as a key growth area, with demand from retail but also commercial markets because it delivers a traditional but also a more contemporary style depending on the finish you apply to it”, says Sunil.

PARTNERSHIP Unique’s relationship with Promac goes back to the company’s very beginning, something which Sunil places significant value in. “The reason that we have and continue to work with Promac, is the strength of the expertise and the understanding of our business that Promac brings. “We have worked with them for a long time, and they have been important in supporting our growth. This has included the supply and installation of a series of new machinery platforms that have allowed us to build capacity at the same time as improving product quality and the service that we can offer to our customers.” For more information log on at www.promac.co.uk email sales@promac.co.uk or call 01788 577 577. READER ENQUIRY NO: 0218/0018

February 2018 | www.glassnews.co.uk

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WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

PATIOMASTER SOUTH EAST SALES REVEAL CONSUMER TRENDS Sales figures are a vital way to understand how consumer trends are changing and PatioMaster South East has just released sales figures that show how trends are changing in the patio door market. One particular area of interest is in the growth in colour – for example, the company has seen a 20% growth in grey patio doors. Co-owner Simon Spiers explains the reasons behind the growth: “Colour is an increasingly important theme for consumers and grey is a particular favourite when it comes to patio doors. Our grey patio doors are available from stock, which means they’re available on a rapid lead time. It removes one of the biggest barriers to purchase and sales have risen as a result.” Another notable sales trend is in four pane door designs – the company has seen a 15% growth in this configuration. Simon comments: “The trend is to have bigger glazed areas and more and more consumers are choosing wider patio doors as a result.” PatioMaster South East is a family-owned company run by Simon and Suzanne Spiers and it’s been an approved PatioMaster dealer since 2002. Simon says his customers appreciate the quality and ease of fit of the PatioMaster product. He also knows they appreciate the level of service. “We work very closely with our customers, so we understand how the market is changing and what they need from us to capitalise on trends.” The PatioMaster South East story is the perfect demonstration of the PatioMaster network approach. It’s a national company that supplies market leading inline sliding patio doors that offer the highest construction and security specifications yet are still simple to install. At the same time, thanks to the network of highly experienced local dealers such as PatioMaster South East, installers and consumers can support a high quality local company. Tel: 0808 178 3370 - www.patiomaster.co.uk

VIRTUOSO BRINGS DOORS TO LIFE WITH CRAFTED PRECISION Virtuoso Doors is set to take door manufacturing to a new level in 2018 and awaken the homeowner to the unique beauty of an individually designed and crafted Virtuoso door. Following a recent investment in additional cutting edge machinery and a radical re-launch to underline the crafted precision that goes into manufacturing every Virtuoso door, the team of expert craftsmen at Virtuoso will be bringing more Virtuoso doors to life. Tony Craggs, managing director of Virtuoso Doors, explains: “This is going to be a very big year for Virtuoso Doors and the whole team is geared up to make it a massive success. Making doors is a real labour of love for us and we’ve worked hard to reinforce this passion with a perfect combination of craftsmanship and precision engineering. This crafted precision will help us take our standard of door manufacturing to the next level with accuracy and detailing that only machinery can achieve. “These advances are not at the expense of the human eye though and our workshop is brimming with master craftsmen who are devoted to making the best doors possible. Their experienced hands make our doors with genuine love, care and attention at every stage – they literally bring our doors to life!” This year, Virtuoso Doors will also be helping its rapidly growing network of customers to give their business a competitive advantage with the launch of

READER ENQUIRY NO: 0218/0020

“Making doors is a real labour of love for us and we’ve worked hard to reinforce this passion with a perfect combination of craftsmanship and precision engineering.”

a comprehensive new suite of marketing materials. As part of the re-vamp, Virtuoso Doors has unveiled a collection of distinctive and modern brochures. Created to help installers win new business, the brochures have been designed to appeal to the needs of the modern homeowner and champion the unique combination of craftsmanship and precision engineering that Virtuoso puts into creating every one of its doors. Tony adds: “Our terrific suite of marketing materials will help installers to sell our highly crafted range of doors to the homeowner. These new brochures are the debut for our new name and our fresh new look, which is like nothing else in the industry. The look and feel of our doors are what sets them apart from everything else and these brochures are packed with truly stunning imagery of our collection, so homeowners can really see the Virtuoso difference. “We’ve extended our presence nationally and are rapidly growing our brand as part of our ambitious 2018 strategy. These brochures are the first phase of our enviable support package and installers can expect us to enhance it with many more exciting resources – including full marketing and showroom support – during the year.” With a reputation for manufacturing superior quality doors and providing unrivalled personal service, Virtuoso Doors is at the forefront of composite door development. Virtuoso’s doors are made from the most robust GRP skin for long lasting good looks. For an authentic feel, each woodgrain or aluminium effect door is uniquely designed to replicate the look and texture of the raw material as much as possible. To order copies of the new brochures or to find out more about Virtuoso Doors, call 0191 410 9333, visit www.virtuoso-doors. co.uk or follow @virtuosodoors on Twitter. READER ENQUIRY NO: 0218/0021

UNIQUE APEER-MODO DOOR INSTALLATION GIVES KERB APPEAL The highly-acclaimed Modo composite door range from Apeer has been used in a home renovation project in Broughshane, Co. Antrim. Apeer’s Ryan Burnett was looking to replace the old single glazed door on his property with not only a highly secure and efficient replacement, but also a door that could be completely personalised to suit the external look of the property. As part of the IT team on the Apeer FIT Show stand at the NEC in Birmingham last year, Ryan was able to see firsthand the latest offerings on the Modo composite door collection, which featured alongside the company’s frameless Lumi range: “The show gave me the chance to see the colour options, furniture and glass designs available, and how through a combination of these, I could make a door that was personal to me and would suit the needs of me and my family. “The replacement door we chose was the Modo AMD6 door finished externally in a non-standard RAL colour, Squirrel Grey. I loved the look of the contemporary bar handles that are available, but with young children in the household I knew this wouldn’t be practical as the lock would be too high. The Apeer Sales Team suggested the new Karcher handle, which suited our needs perfectly and we love the modern look and it complements the Modo door style really nicely.” Ryan added: “We absolutely love the finished door and always get positive comments from people visiting the house, including the postman! We are now looking at replacing the old French doors and sidelights at the back of the house with Lumi French doors or a Lumi Lift and Slide door.” Modo is a design-led collection of composite doors, designed and manufactured at Apeer’s state-of-the-art production facility in Ballymena, Northern Ireland alongside the Lumi windows and door collection. To find out more about the collection of Apeer composite doors, and the frameless Lumi range, visit www.apeer.co.uk. READER ENQUIRY NO: 0218/0022

February 2018 | www.glassnews.co.uk

0218/0023

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www.glassnews.co.uk | February 2018

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

SELL MORE DOORS WITH THE

TRUEDOR PARTNER PROGRAMME

Richard Kirman Sales and Marketing Manager for IG Doors Trade Division talks about the positive impact that the Truedor Partner Programme is having in the market, and how it is helping installers sell more doors. “I guess you could say, just like with our doors, everything is made to measure – one size absolutely does not fit all. This is certainly our philosophy when it comes to marketing”. “As with many things in our business, and our service offering we try to do things that little bit differently, detail is important, and we are very keen to treat each and every one of our customers as individual businesses”. “The essence of the Truedor Partner Programme is that we work with each of them to understand and assess their needs, and then we tailor our support package to meet those specific requirements”. “We all recognise that the needs of a business with a large showroom are entirely different to the needs of a one-person business – they are both equally important to us as customers, but it would be foolish of us to think that we could offer a support pack which meets both their needs, it simply wouldn’t be beneficial to one or the other of them”. “That’s why we have gone down the route we have in terms of our Partner Programme and installers who talk to us are able to discover for themselves just how much we understand and value their business”. The Truedor Partner Programme offers marketing support and sales advice to

“As with many things in our business, and our service offering we try to do things that little bit differently, detail is important, and we are very keen to treat each and every one of our customers as individual businesses”. customers at all levels; it includes the opportunity to have standard or bespoke marketing collateral across traditional printed media or for on-line promotion. It offers something for the smaller installer businesses as well as for larger installation businesses who operate out of showrooms and the Truedor team will go through the process to understand the needs of the customer before offering a tailored package to support them with their business plans. Customers will also have access to images and photographs of George Clarke who has been a product ambassador for Truedor from the outset and who is well received by consumers

looking to buy from the outstanding range of products available. Richard continues “when we asked George Clarke to be an ambassador for the Truedor range it was on the basis that we felt he had real credibility – a ‘celebrity’ yes – but one who people could believe in and trust in his sincerity”. “We have not been disappointed; his involvement with us has been a real success and he has been very well received. In fact, he has really brought something to the party, his knowledge of buildings is one thing, but his real passion for making homes great places to live has really shone out and this has really added to our presence in the market”. “That our customers can also benefit from our association with him is an added bonus for them and we are delighted to be able to include them in. It is always great when we go to one of our installer partner’s showroom and see the photos of George with our products and hear how much their customers also really appreciate it and take confidence from it”.

“We believe our Truedor Partner Programme is something very different from the support offered by others in the market, and most importantly we know it is helping installers sell more doors”. For more information on Truedor visit www.truedor.co.uk.

READER ENQUIRY NO: 0218/0024

February 2018 | www.glassnews.co.uk

0218/0025

“ SELL MORE DOORS WITH THE TRUEDOR PARTNER PROGRAMME” THE TRUEDOR PARTNER PROGRAMME IS EXPERTLY DESIGNED TO HELP YOU SELL MORE DOORS. We will provide you with a range of marketing tools designed to support and grow your business. With the Truedor Partner Programme we can support your marketing, providing advice and support relating to sales, advertising, web resources and social media.

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WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

COMPOSITE DOORS ARE ON THE UP

– BUT WHICH ONES SHOULD YOU BE SELLING? Safedoors Sales Director Paul Tranter gives his response to the latest Palmer study. The most recent report by Palmer Market Research made encouraging reading for those of us in the door sector. ‘The Market for Domestic Entrance Doors’, released by the respected research body in December, predicted significant growth between now and 2021, finding that 2016 had brought a 9% increase in door volumes, and that composites now account for 54% of the market as a whole.

THE DEMAND IS CLEARLY OUT THERE. SO WHAT KIND OF PRODUCTS SHOULD YOU BE SUPPLYING TO CAPITALISE ON IT? If we’ve learned one thing from the last ten years in fenestration, it’s that the modern consumer prizes choice. They’re more informed, discerning and demanding than ever – and whereas once doors were seen as a very practical consideration, today they’re viewed as a key factor contributing to the overall style and character of a property. The answer, in other words, is that you should be providing as wide a range of quality door products as possible. Homeowners want stylish, highly customisable products that can be extensively personalised to fit their vision – and the most successful installers are those offering extensive product ranges designed to give customers as many options as possible.

“Both door ranges come available in a vast array of different styles, colours and finishes – and an extensive selection of glass and hardware options, including everything from handles and letter plates to knockers and numerals – letting customers create a door that’s entirely bespoke, perfectly complimenting their property or helping them stand out from the crowd.” 18

Paul Tranter, Sales Director, Safedoors

At Safedoors, that’s what drives our constant product development efforts – the desire to equip our customers with a selection of premium composite doors that’s extensive enough to cater to the tastes of the most demanding end-users. That’s why we offer two different composite doors ranges - the Diamond range of highinsulation, foam core, GRP-skinned products, and the Platinum range of solid-core, thermoplastic facing doors. The key benefit of solid core composite doors is superior strength and security. Thanks to their robust construction, solid timber core doors are better equipped to pass the new PAS24 cut-through test, which gives composite doors three minutes to survive an

attack using two chisels (a 6mm and a 25mm) and a Stanley knife. As a rule of thumb, solid timber core doors tend to be better at withstanding brute force battering ram style assault, assuming the correct hardware is specified. The key strength of foam-filled doors, on the other hand, is thermal performance. Foam-filled composites are 19% more thermally efficient than timber-core doors, and 17% more efficient than traditional timber-panelled doors. That doesn’t mean that Diamond Range doors don’t excel when it comes to security, however

“It’s that level of dedication to maximising customer choice that’s going to help fabricators and installers thrive in the years to come.” – we only use high-spec Yale multipoint locks, equipped with anti-pick, anti-drill cylinders. But we don’t just offer choice when it comes to performance. Safedoors was one of the first fabricators to realise that homeowners weren’t just looking for robustness, security and outstanding all-round performance, but also the ability to customise their doors. Both door ranges come available in a vast array of different styles, colours and finishes – and an extensive selection of glass and hardware options, including everything from handles and letter plates to knockers and numerals – letting customers create a door that’s entirely bespoke, perfectly complimenting their property or helping them stand out from the crowd. It’s that level of dedication to maximising customer choice that’s going to help fabricators and installers thrive in the years to come. If you want to learn more about what Safedoors can do for your business, don’t hesitate to give us a call. For more information call 01684 595200 or visit www.safedoors.co.uk. READER ENQUIRY NO: 0218/0026

February 2018 | www.glassnews.co.uk

0218/0027

TIME IS RUNNING OUT FOR YOUR MARKETING On May 25th new European data regulations come into force with heavy penalties for companies that don’t comply. If you’re still relying on your old prospect database or mailing list, chances are you won’t comply. That’s why you should team up with Insight Data; we give you access to the UK’s most accurate and in-depth marketing data, while helping you comply with the new General Data Protection Regulation (GDPR).

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www.glassnews.co.uk | February 2018

WHICH DOOR?

The UK’s Leading Glass & Glazing Newspaper

Do you sell your products to trade counters?

Are you a trade counter selling your products to installers and builders?

If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.

EXPERIENCE SUPPORTS INNOVATION AT REHAU As a business with innovation and technical excellence at the centre of its ethos, REHAU places great importance on having first class technical experts in-house to support with the ongoing development of its product range. With a traditional background in engineering and product design Neil Baker is one of REHAU‘s technical team. Having worked for the company for nearly 20 years Senior Engineer Neil has been part of the launch team for many projects – including the fire rated products, the AGILA fire door and the RAUFERNO fire window. He said: "I have been in the industry for a number of years working across a wide range of areas. Prior to joining REHAU my experience included working for a hardware manufacturer within the windows industry. My experience on the design of hardware underpins my understanding of hardware implications within the industry – something that is particularly critical with fire

rated products." Another area that is a key consideration to Neil is product accreditation, design and engineering of a product that will meet the necessary legal requirements and industry standards. "When it comes to design there is a compromise between theoretical design and practicality," said Neil. "Simplest is often best, although not always the most obvious, and this is where we really place our customers at the centre of the design equation." Neil’s role also sees him liaising with customers to provide advice and support regarding the specification and installation of a system. His expertise in practical engineering enables him to empathise with the customers position, whether this is providing advice for a fabricator manufacturing the product or for local authorities via the REHAU network at the specification stage of a project. Another side to Neil’s experience is demonstrated

through his work on REHAU‘s fire rated products, firstly the RAUFERNO window, and now the AGILA Fire Door. This was one of many projects that the technical team saw through from design and development, to manufacturing, culminating in product roll out and training.

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DISTINCTION DOORS’ MARKETING PACKAGE AND SKIN BOOK REFLECTS ITS STATUS AS MARKET LEADER

"My background means that I was able to both theoretically design the fire door, as well as practically build the final product. This is helpful when it comes to the manufacture of the product and the training stage for our customers. "As with all our products there are requirements for security, performance and appearance, but the fire doors have an additional purpose of being essential to the safety of residents – often in larger multiple occupancy buildings. The fire door differs at the assembly stage to a standard door or window with a dedicated package including additional fire protection components. This added complexity makes it critical to understand the full process. My experience and skill set lend themselve well to this." The expertise of REHAU staff, such as Neil, enables the business to continue pushing for further innovation in key product areas and provides first class, industry rated solutions that tick all the boxes for the fabricator, installer, developer, authorities and the end user. To watch our fire door safety video or for more information about REHAU’s AGILA Fire Door visit www.rehau.uk/agila. READER ENQUIRY NO: 0218/0028

WE REACH 20,000

When you take a look at the marketing support that Distinction Doors offers, you quickly realise it offers the same level of market-leading quality and innovation as its doors. Bethaney Larkman, Distinction’s Marketing Manager, said: “Our unrivalled marketing support package has been designed to give our customers a competitive advantage and help them secure sales.” One of the most compelling elements of the marketing package is the Skin Book. The Skin Book is a first for the industry and it shows the complete range of 43 colours, including five standard colours, two premium colours, two wood stains and over thirty bespoke colours all on swatches of Distinction’s woodgrain skins so homeowners can choose their door colour with confidence.

As befits a company renowned for its innovation, Distinction was the first company to introduce its Skin Book and their customers report that it aids consumer decision-making and is a superb tool to help in the overall sales process. Bethaney comments: “As market leader, it’s our responsibility to lead the way across the industry and our Skin Book is a perfect example of our ability to innovate in all areas of the business.” Other highlights include the company’s in-house graphic design service that produces bespoke marketing materials to support their customers’ sales processes. The company’s doordesigner application is also a well-valued customer aid and can be personalised for Distinction’s customers and their customers’ websites to promote their composite

doors and Distinction Glass offering. Distinction also offers an online knowledge bank and asset library via the trade log in area of their website that provide customers with electronic versions of documentation and marketing material. Finally, a useful showroom locator allows retailers to find their nearest Distinction showroom to help drive traffic for their customers. If you want to capitalise on the growth in composite doors, not only do you need a market-leading product, you also need marketleading support – and that’s exactly what Distinction Doors offers. Tel: 01226 352274 www.distinctiondoors.co.uk

READER ENQUIRY NO: 0218/0029

February 2018 | www.glassnews.co.uk

TECH TALK

The UK’s Leading Glass & Glazing Newspaper

TECH TALK with Strafford Cooke, Technical Manager, Mila

DOES YOUR HARDWARE PASS THE UP TO DATE TEST? When a new hardware product is launched, customers have every right to expect that it will have been fully tested to the very latest security and performance standard – that’s standard practice across the industry.

“The FlexSecure® boss is now 16mm (6mm larger than the standard boss), the backplate also features added ribs to increase rigidity and strength, and there is an additional fixing screw.” ensuring that it could pass the more stringent requirements of the new test with ease.

What about a product which has been out in the market for several years though and which was tested to an earlier version of the standard? Is it acceptable for manufacturers to continue to claim compliance for that product when the requirements of the standard have since changed, even if the product is marked and dated? Although it’s technically within the rules, I would argue that it is misleading customers somewhat. It frustrates me when I see products from some of Mila’s competitors which are being sold with TS007 accreditation, for example, when in reality they have not been accredited to the most up to date 2015 version of the test. That surely misleads trade buyers and puts them in an impossible position when they are selling on to the retail market and promoting the benefits of the security accreditation to householders.

I think it should be mandatory for hardware manufacturers to not only mark and date every product they sell that they claim a test specification on, but also to provide 3rd party certification to demonstrate ongoing compliance with the standard. Obviously, this has cost implications, not just in terms of the testing but also in any product upgrade required, but when it comes to safety and security, I don’t think there is any room for compromise.

The version of the handle which has been available since 2015 features our patented FlexSecure® technology. This enables innovative patented ball joints to effectively flex when the backplate is under attack and prevent the fixing screws from shearing or snapping. The FlexSecure® boss is now 16mm (6mm larger than the standard boss), the backplate also features added ribs to increase rigidity and strength, and there is an additional fixing screw. Whilst the new version is undoubtedly a better product, the fact is that, without our commitment to the regular audit testing, we could in theory still be selling that original version of the handle and claiming two star TS007 compliance. For Mila, that would never be acceptable because it would undermine the credibility of the entire test.

We had an example here at Mila recently which brought home to me once again exactly why it is so necessary. One of the independent test houses contacted me to say that one of our TS007 compliant ProSecure door handles had failed on a door it was testing because the screws had snapped in the boss.

www.glassnews.co.uk | February 2018

I think of 3rd party certification as being like an MOT – it ensures that a product continually performs as it should and that it is consistently being manufactured correctly. Mila is 100% committed to maintaining the very highest standards and once again, I’d like to see the whole industry putting pressure on companies who still don’t comply. Just in case you’re wondering, Mila has supplied a brand new set of ProSecure 240mm handles direct to the independent test centre for the retest, and, because of our audit tests, there is no doubt whatsoever that the doors will fly through the TS007 accreditation this time!

I was immediately concerned because that handle is fully tested and audited but, when I investigated, it emerged that the actual product which had failed was a 2014 version of the product provided by the door supplier, which is no longer available from Mila. That older ProSecure 240mm handle would have passed the TS007 test as it stood in 2014 but, when the TS007 test changed in 2015, we were alerted to the fact that it no longer satisfied the requirements by one of the 3rd party audit tests we had carried out at BSI for our Kitemark accreditation assessment. As a result, Mila made a significant investment in modifying the handle, changing the boss and

I think if you sell products claiming they reach a standard then you are responsible for ensuring that they continue to meet that standard for the life of the product. However, 3rd party certification currently remains the only way that customers can ensure that their supplier is doing that.

Further details at: www.mila.co.uk By Strafford Cooke, Technical Manager, Mila

Strafford Cooke

READER ENQUIRY NO: 1217/0030

HARDWARE TEAL PRODUCTS HELPS CUSTOMERS REACH NEW HEIGHTS IN 2018 WITH NEW FOLDING ARM ACTUATOR Teal Products, one of the UK’s foremost suppliers of window controls, openers and actuators, has strengthened its extensive product range and launched a brand-new, multi-purpose folding arm actuator. Designed for side-hung opening windows and doors, the WMD820 folding arm actuator from Window Master can achieve full 90-degree openings within just 60 seconds. Available sprayed to any specific RAL colour, the folding arm actuator presents a viable, high-performance solution to increase the value of any commercial or residential project. “We’re really pleased to kick-off the New Year by extending our product range, providing our customers with a high-quality, competitivelypriced folding arm actuator,” comments Sam Yiend, Director at Teal Products. “2018 provides the perfect opportunity to strengthen both our offering and that of our customers’ as the market is predicted to get even tougher over the next 12 months. Adding new, specialised products means our customers can achieve greater margins on their projects – and to their surprise, without any stress.” “Businesses often believe it’s an area too complex to explore but in reality, there’s nothing to fear when you work with Teal. Along with full after-sales support and over 17 years of experience in the field, we provide full technical assistance and we even create our own one-page instructions for each product, simplifying the entire installation process. Plus, with a fully-stocked inventory, we can ensure rapid turnarounds and better prices, taking advantage of the economies of scale achieved.” The new folding arm actuator joins a whole host of manual and electric control systems available from Teal. When paired with one of their innovative controls, the folding arm actuator can open and close automatically based on temperature, time, air quality or even through a smoke sensor. Alternatively, end-users can operate the window using a remote or an easy to use control panel. Founded in 2000, Teal Products is one of the UK’s leading suppliers and distributors of manual and electric window openers, controls and actuators. Based in Gloucestershire, the family-owned and family-run company stocks products from leading brands including Windowmaster, Mingardi and Highline, supplying to customers across the country. As well as an extensive product range, Teal prides itself on its comprehensive customer service including technical assistance, training and after-sales support. For more information visit www.tealproducts. com or call + 44 (0) 1242 620318.

WMD820 folding arm actuator READER ENQUIRY NO: 0218/0031

The UK’s Leading Glass & Glazing Newspaper

MORE PRODUCTS, MORE INFO AND QUICKER NAVIGATION WITH NEW MIGHTON HARDWARE & MACHINERY CATALOGUES Choosing and using Mighton products has been made easier than ever with two new, product-dedicated catalogues with extended ranges and quick-navigation format. For 2018 the company has launched separate catalogues for its core ranges, making each more focussed on each customer’s needs, as well as adding new product ranges and much more technical and how-to information. The main hardware catalogue has 132 pages packed with all the best in window and door hardware, including Mighton’s new Armourer range of security products as well as the acclaimed Angel Ventlock sash window restrictors. Mighton’s patented machinery range for professional joiners now has its own dedicated catalogue to reflect the growing popularity of machines such as the X-Cut cross-jointing and Scribe-It end-scribing machines. The 12-page Mighty Machines catalogue also tells everything about Mighton’s Mobile Demo service, offering free demonstrations for real hands-on experience of any of the machines anywhere in the UK. Mighton has also moved its massively expanded range of Mighton Ankerstuy paints and stains into their own dedicated catalogue.

As well as being more product-specific, the catalogues now have colour-coded icons to help navigate quickly and easily to any of the product sections, all presented with a clear and stylish new design. Chairman Mike Derham said: “We are proud of our comprehensive product ranges, with the best of everything that the professional could ask for. Now, with these new catalogues, we have not only packed in more of everything,

we have also made them quicker and easier to choose the products – and to learn how to make the very most of them.” To learn more about Mighton Products or to order a new catalogue visit www.mightonproducts.com or call 01223 497097. READER ENQUIRY NO: 0218/0032

MILA PUBLISHES THE KEY TO QUALITY HARDWARE Mila has just published the latest version of its iconic Key product catalogue – The Key 8. Described as the best ever guide to the Mila range, it has been completely redesigned and updated to make it even more usable and accessible for customers. The 450+ page Key 8 is available on the Mila website as a PDF for those who want to access it on laptops or mobiles, or as a printed A5 catalogue for customers who want to keep a copy on their desk, on their workbench or in their glovebox. It has been redesigned for even easier referencing, with colour coded sections for each product type and guides at the

start of each of these sections showing the right version of the product to use for any particular application. Every product included is illustrated with a closeup photo and a list of its features and benefits, and there is also a technical drawing alongside and a list of part numbers for easy ordering. Where relevant, there are photos of the finishes available, and at a glance icons showing what type of guarantee the product comes with and the accreditations it holds. In line with Mila’s current sales volumes, more than 50% of the catalogue is devoted to Mila products, but there is also similarly detailed information on the third party products which Mila supplies from other leading brands such as Siegenia and Yale. Mila is stressing that the Key 8 is more than just a product directory though. It is packed with useful information such as maintenance guidelines for all of the products, a guide to Mila’s guarantee icons and what they mean, and even the company’s T&Cs in plain English.

"In line with Mila’s current sales volumes, more than 50% of the catalogue is devoted to Mila products, but there is also similarly detailed information on the third party products which Mila supplies from other leading brands such as Siegenia and Yale."

There is even a postcode finder which shows customers exactly which postcodes in the UK are classified as coastal or high pollution areas, and where Mila recommends the use of its Supa stainless steel hardware products in Grade 316. Mila customers can get a copy of the new Key 8 catalogue by contacting Mila on: 01327 312400 or via: sales@mila.co.uk or they can view or download it via the website at www.mila.co.uk. READER ENQUIRY NO: 0218/0033

February 2018 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2018

YOUR LETTERS

LETTERS

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 0218/0036

The UK’s Leading Glass & Glazing Newspaper

2018: A GAME OF TWO HALVES? WEST PORT WINDOWS & DOORS Dear Editor, As we get back into the new business year, it’s time to get out our crystal balls. Economists have already made their predictions which have come with a handful of health warnings. Perhaps most worryingly, Britain is set to have the worst wage growth of any wealthy nation next year, ranking behind Italy, Greece and Hungary at the bottom of 32 OECD countries as real earnings lag behind inflation. Representing the biggest squeeze on living standards in generations, it’s no surprise that many households are pessimistic about their finances. For many in our industry, this lack of consumer confidence reared its head in the second half of 2017 when core market growth stalled. I use the word ‘core’ for a reason because all the evidence points to the fact that white, square ‘bread and butter’ windows fell at the first hurdle, while higher value, differentiated product sales excelled. Trend spotters like Deceuninck predicted this trend over 12 months ago when we spoke to our customers about a market move from distress to discretionary purchases. In one section of the mass market, there are the cash poor whose life outside of normal subsistence expenses is challenging. Depressed, disposable incomes have restricted sales of commodity replacement home improvements for the sake of it. New doors and windows are the last thing on your list when you’re just about managing to cover the mortgage.

SHIELDED POCKETS OF POTENTIAL In contrast, shielded and secluded from the rest of the economy, is a group of cash and asset rich consumers who want premium, aspirational products that they’re more than happy to pay for against the rising value of their homes. They’ve had replacement windows at least twice now and

didn’t fall for the industry’s campaign to embrace triple glazing. So what’s next for them? With product durability, security and energy efficiency now taken for granted, they’re looking for differentiation, added value, attention to detail and choice. This means as a supply chain – and many forwardthinking fabricators and installers have already made this move – we need to follow the money. We need to wholeheartedly embrace higher value products that spark the imagination of this group of cash rich consumers. For Deceuninck’s customers, having the ability to offer colour on fast lead times, a range of beautifully designed premium heritage products and true aluminium alternatives is already paying off. While overall market sales of the white PVC squares the industry has relied on in the last 3 decades is down by up to 20% in some cases, sales of higher end products has increased by double and even treble digits over the last 18 months. Significantly, this increase is reflected in both sales volume and value. 2018 will no doubt see this gap between the haves and have-nots broaden and like our target customers, there will be winners and losers in our industry. The losers will bury their heads in the sand and carry on doing what they’ve always done. The winners will be the ones who take a good look at their business and ask what they can do differently and better. They will understand who they are selling to; who has the money available and wants to spend. They will quickly differentiate between the haves and have-nots and change their businesses to deliver what they need. In 2017, Deceuninck’s customers were already seeing the benefits of working together to do just this. We look forward to partnering with more fabricators in 2018 who are ready to make a change and grow their sales and bottom lines. Rob McGlennon, Managing Director, Deceuninck UK

Dear Editor,

15 minutes, which is simply unacceptable.

Fire safety is finally getting the attention it deserves. The tragedy is that it took a catastrophe on the scale of Grenfell Tower to make that happen.

It’s vital that this changes. As businesses, we need to put aside any thoughts of profit, margins, and getting the edge on the competition – this is about people’s lives.

We’re now faced with a once-in-a-generation chance to drastically improve fire safety standards throughout construction – and in glass and glazing, we can start with the most basic fire safety product of them all: fire doors.

Every door component must be tested as part of a complete door set. And the 30 minutes in FD30 has to be seen as a bare minimum, not a target. In a fire, seconds count – and that means every manufacturer has a moral responsibility to make their fire door products as good as they can possibly be.

It’s a fact – fenestration’s attitude towards fire doors has been shockingly poor in many cases. It’s frighteningly common for manufacturers to fire test their door components separately, rather than testing the completely assembled door set. That can lead to products with FD30 ratings that only last a fraction of the time they’re supposed to. At West Port, we’ve come across manufacturers offering FD30 fire doors that fail in under

Do you sell your products to trade counters? If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

Subjected to rigorous testing by both Cambridge Fire Research and BRE, our own FD30 fire door managed to withstand temperatures in excess of 800 degrees Celsius for 42 minutes 7 seconds, or 40% longer. We’re also now able to offer an FD60 door. We want to encourage other manufacturers to follow suit – to dedicate themselves to producing fire safety products that offer

Are you a trade counter selling your products to installers and builders? Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.

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BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!

Sean Parnaby

the most outstanding fire safety performance, and give people the best possible chance of escaping fires unharmed. That will take hard work and investment. But together, as an industry, we can help make the built environment a safer place. Yours sincerely, Sean Parnaby - Managing Director, West Port Windows & Doors For more information contact West Port on 01900 814225 or visit http://www. west-port.co.uk/

Are you looking to convert smaller fabricators into supply only showrooms? Promote the benefits of supply only within TCN. We can even help your new customer to sell off some machinery and reap the profits! • Unique publication targeting all aspects of this huge growth area, the Trade Counter! • Cost effective advertising • Free* reader offer banner ads (helping to monitor response levels) • Banner ad design is free of charge • Trade Counter News is publicised across all of our platforms • We advertise Trade Counter News in Glass News and Fenestra Build, in print and online

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February 2018 | www.glassnews.co.uk

COLOUR EXPERT

The UK’s Leading Glass & Glazing Newspaper

INVESTMENT FOR 2018 PREFIX COLOUR PROGRAMME

Prefix Systems have just made a significant investment in a new state of the art colouring facility, which includes a mix on demand paint system, at their head office in Blackburn and it will form part of their sales strategy for 2018 and beyond. While much of the window and door industry have been talking colour for the last 18 months, Prefix are now supporting this with a facility to manufacture conservatory and lantern roofs, along with Verandah glazing bars and end caps in literally hundreds of different RAL colours. Heritage colours, urban influences and even one-off projects can now be embraced by the company, with stocks of black and anthracite grey being held across several product ranges. For conservatories and glazed extensions, Prefix can colour any extrusion, injection

www.glassnews.co.uk | February 2018

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moulding, or vac formed product. Greater quality control, consistency of supply and new sales opportunities have been the rationale for this important investment. It’s also very much a project inspired by customer demand as co-director Chris Cooke points out: ‘Colour is one of the biggest talking points in the glazing and fenestration sectors. The days of just a few woodgrains and colours are now long gone and we are now able to produce fully manufactured products in a vast array of colours and with a 10-year finish guarantee. He continued: ‘Our new colouring facility will provide customers with consistent supply, quality finish and with a quick turnaround from all four branches. We have a reputation for customer excellence and so this latest investment will again be testament to our commitment to service.’ For further information on Prefix Systems visit www.prefixsystems.co.uk, or call the head office on 01254 871800. You can also add to their considerable following on Twitter @prefixsystems.

READER ENQUIRY NO: 0218/0037

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COLOUR EXPERT

The UK’s Leading Glass & Glazing Newspaper

COLOUR WASH FOR PVC-U WINDOWS Laminate foils and spray finishes are opening up a whole new world of possibilities to make each PVC-U window installation as individual as the customer, says Meg Durrell, Product Assistant, from REHAU. One of the biggest trends in PVC-U windows right now is for coloured windows, and this trend is sure to continue gathering momentum throughout 2018. Although laminates have been around for some 40 years, until very recently the most popular colour choice for PVC-U windows was white. But things have started to change, and coloured windows now account for one in four PVC-U window installations.

“Colour finishes for PVC-U is one of the most exciting things to happen to the glazing industry.” up even more possibilities, particularly for PVC-U doors.

Originally, the most popular colour laminates were wood effect finishes which mimicked the look of traditional timber frames, but in the past two years, the biggest growth has been seen in sales for black and grey foils. These laminates give PVC-U windows the contemporary and minimalist look of aluminium windows, but without the drawbacks such as the added cost of real aluminium windows and the reduced thermal performance. The darker foils also soften the appearance of sightlines, giving a modern look to any property. To respond to the trend for darker laminates, we launched Midnight Black in 2017, our darkest foil ever. One of the first customers to opt for it came through our fabricator GRM, based in South Wales. They supplied Midnight Black windows for a private home in Bridgend; the customer had originally chosen Black Brown but later swapped to Midnight Black for a smooth, rather than grained, finish. The astronomical success of grey and black foils has had a knock-on effect on the windows industry, and we are predicting that 2018 will see a growth in the market for colour substrates. At the moment, PVC-U windows are made using a white base profile before the laminate is added – while this is not so problematic for lighter wood foils like Golden Oak or muted tones like Cream or Chartwell Green, the difference in colour is more noticeable between the white interior and a black or grey foil.

“The astronomical success of grey and black foils has had a knock-on effect on the windows industry, and we are predicting that 2018 will see a growth in the market for colour substrates.” 26

GRM recently completed an installation where the customer wanted the windows to be wholly grey, inside and out, and the simplest way to achieve this was by using Acryl II spray colour.

So to reduce the contrast, REHAU is launching a grey substrate in 2018 for a more aesthetically pleasing finish. Of course, there are other ways to produce the colours that customers want, and our fabricator GRM is also an authorised user of REHAU’s Acryl II innovative colour coating system.

By using Acryl II to colour the windows, every aspect of the window can be painted including the ancillary elements, like the handles, trickle vents and inside the gaskets, plus the inside of the windows (which would be left as white unless an alternative substrate has been used). The Acryl II paint system can also be used to back paint glass, opening

Richard Gambling, managing director at GRM said: “Colour finishes for PVC-U is one of the most exciting things to happen to the glazing industry, and with consumer demand on the up, there is huge scope for this to develop further in the future. “We may have moved away from timber windows, but people still like the idea of being able to paint their windows in the shade or colour that they like and with the REHAU technology we have, we can offer that service to anyone getting new PVC-U windows fitted.” All REHAU high performance foil finishes are durable, scratch resistant and can be easily cleaned so they look newer for longer. The laminate is also resistant to UV light, heat and the weather so the colour won’t deteriorate or fade over time. Similarly, the REHAU Acryl II paint systems offers a special polyurethane acrylic coating which comes with a 10-year colour fast guarantee. Acryl II is available in more than 150 different colours from the RAL palette, and can be used to coat profiles or ready fabricated windows. It’s clear to see that customers are increasingly moving away from ‘standard’ installations and want their windows, their way, so as an industry we need to ensure we have the premium products and the tools necessary to meet their demands and give them windows as individual as they are. For more information visit www.rehau.uk/colour READER ENQUIRY NO: 0218/0039

February 2018 | www.glassnews.co.uk

COLOUR EXPERT

The UK’s Leading Glass & Glazing Newspaper

ANY PRODUCT, ANY COLOUR The power property programmes hold over the UK consumer is astonishing and the knock-on effect on our industry is something that colour spray experts Kolorseal Ltd are used to keeping up with when it comes to windows, doors and roofline.

up, but property experts warn that which colours you choose for your windows and doors could make all the difference. At Kolorseal we see such a wide array of colour choices coming through, for all

sorts of reasons and they vary widely depending on the product being coated. Door colours are often bolder, stronger colours whilst windows follow the more pastel or grey shades. Some of our customers

Deborah Hendry, MD of Kolorseal explains: “There are an increasing number of programmes ‘educating’ consumers in how to make their home improvements – to make their houses look better, more welcoming, more on trend, as well as make them more sellable when the time comes. A popular topic is the importance of the first impression of a house, especially when it comes to selling

have uniform colours for all their doors and windows, whilst others opt for more variety. Then sometimes of course, we get people asking for bespoke colour matches for the more individual projects. Furthermore, we

keep roofline and guttering in-stock, which can be colour coated to match the window and door choices. “For Kolorseal it’s all about providing a reliable service when it comes to colour, regardless of what the customer or homeowner demands. That is why we offer a wide selection of paint products, each range intricately tested for durability and finish. Our specialist colour coating service offers any RAL or BS colour is standard on a 5+1 day turnaround, with collect and delivery available from our Yorkshire depot. And when it comes to those special projects – a bespoke colour matching service is also available. As an industry, we are aware of the importance of colour, but as its placed under the spotlight by property experts, manufacturers need to be in a strong position to deliver. Kolorseal can help.” For more information, call Deborah on 01924 454856 or visit: www.kolorseal.co.uk/ READER ENQUIRY NO: 0218/0040

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25/01/2018 09:16

GLASS NEWS INTERVIEW: DEMPSEY DYER

The UK’s Leading Glass & Glazing Newspaper

LONG TERM FABRICATOR OF DECEUNINCK, DEMPSEY DYER,

CONTINUES TO INVEST FOR THE FUTURE

A visit to Deceuninck fabricator, Dempsey Dyer, and talking with MD Peter Dyer gives an insight to Glass News’ Editor, Chris Champion, on the various aspects of running a family business and the effect that market conditions can have on a company’s turnover and profit.

It has always intrigued me, Peter, about the Dempsey in Dempsey Dyer. In all the years I have been coming here I’ve never come across a Dempsey. Nigel Dempsey left the company just a year after it was formed in 1977 and it never occurred to anyone to change the name! Bob Dyer was the founder. Uncle Bob fell into the business really. He was always trying different things, for instance he had a company that recycled sawdust for pet bedding called Bed-a-Pet. He then got involved in building extensions for houses and just fell into making windows. It was the right time and right place.

from? It was a bit different from my student days! It really wasn’t easy joining the family firm. I was on the shopfloor and it was some time before they realised I was the boss’s son. I freely admit I made some mistakes and I’ve had bridges to build over the years. Hopefully I have had the arrogance knocked out of me!

With a 40 year old company there will have been good times and bad…

Managing Director, Peter Dyer

good profits with the Decent Homes initiative working directly for local councils. We were even fabricating Deceuninck back then when we were supplying the trade and commercial sectors with product. Our relationship with Deceuninck goes back to 1984. In the 90’s, we manufactured in timber, PVCu, aluminium and glass. Dad and U Bob were always real doers: they dovetailed really well and were the energy behind the company for many years. They can still both be seen at Dempsey Dyer from time to time! They were frugal and hardworking and that has been instilled into the next generation. My dad still loves his old faithful T-reg Volvo and I was lucky enough to have an ex sales car which,

by the time I got my hands on it, had turned from red to pink!

How did you fall into the trap of being in the family business? I studied Geography and Computing and ended up selling PVCu windows. The truth is that if I’d been any good I would have ended up in the Satellite Navigation industry!

And was it hard joining the business? At the age of 21 starting on the shop floor at 08.00 was hard. Where did that time come

Very definitely. Putting away cash in the good times, to defend against the bad, is key. We have experienced loss making periods over the years but have been debt free since the early 1980. Having a clear vision and the support of a great workforce driving us forward is key to our longevity. The vision here has always been to keep the team together as much as possible so that when the cycle corrects, we are in a great position to take advantage of opportunities. Take the launch of our aluminium plant for example, we have been able to invest at the right time utilising the skills we have in house to meet our existing customers’ needs by adding a whole new product to our range for 2018. Just another example of the nimble, long term approach we have here at Dempsey Dyer.

And was this in the current factory?

I always had the impression that timber was your main product line…

No. We moved to Langthwaite in 1982/83. My Dad, Tom, joined Bob in 1984 (I was born in the south in 1982 whilst my Dad was working for the Bourne Leisure Group) and they worked very successfully together until 2003 when Dad bought U Bob out. Those were the boom days of white PVC making

That’s not the case at all. PVCu has always been responsible for more than half of our output and we are setting up our own aluminium line as we speak! There was a time back in the mid ‘90s when we dropped aluminium manufacture and making our own IGUs.

A machining centre at work

Part of the impressive showroom

Plenty of Deceuninck product on the shopfloor

A production line in operation

February 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

Every part coded and quality checked

Craftsmen skills for timber products

Although we are getting back into aluminium we have no intention of getting back into glass. You stick to what you’re good at and buy in components from manufacturers who do it better than you.

with my sister and brother-in-law who are both playing key roles here now at Dempsey Dyer and we have a great mix of people all with a common goal of ensuring the company continues to thrive for at least another 40 years!

As a family business you probably have employees who have been with you for a long time. Is it easy to attract young blood to fabricating? We certainly have employees who have been with us for many years and you’re right, finding additional people is not easy. Everyone in the industry is talking about a skills shortage and we’re no different. We all need people who will join the company and learn the skills of fabrication as they work their way up the food chain. There is a strong focus this year on developing our own talent and I do think there is a lack of new blood coming into the industry in general. The emphasis is on all of us to train and develop talent so that the industry can continue to thrive and innovate. In fact it isn’t just at the starter level: we have looked to bring in people to fill senior positions and we have used consultants to help us do it. In all honesty that was a failure and has cost us time and money. It was all about succession planning for the business and we have found that bringing in people we know and trust has worked for us. We have recently celebrated Paul Pennock’s 30 years’ service and there are others not far behind. Couple that experience and incredible loyalty

GLASS NEWS INTERVIEW: DEMPSEY DYER

Humidity monitoring for timber

You have invested in a very impressive showroom. Does this serve both trade and the homeowner? You used the word ‘investment’ and that is very accurate! It was expensive putting together a showroom that showcases all our products. I put a lot of the blame at Deceuninck’s door for having such a wide range of products and colours! We really fabricate most of Deceuninck’s range from sliding doors, flush sashes and fully mechanically jointed frames, with everything in between. The showroom is there for any customer, whether commercial, trade or homeowner. Although the internet and, indeed social media, now play an important part in the marketing mix, it is refreshing how many people want to see products before buying. Personally, I don’t find that surprising as onscreen views can only tell part of the story. Seeing a showroom and the fact that there is a large manufacturing facility that anyone is welcome to view, gives a customer confidence in the products and service we offer. It also allows the team here to communicate all the benefits of our product range honed over the last 40 years.

Hardware fitted with care

And what about the staff? We employ 97 people currently and we are an important local employer. We want people to enjoy working here and be with us for the long term. We want to continually improve the management of the company so that we can guide the company forward for everyone’s future. Mechanically jointed frames

A spray booth in operation

Part of the shopfloor

www.glassnews.co.uk | February 2018

Seals are fitted

Large quatities of painted frames

We have a very simple philosophy and are open about our aims and ambitions, the first being to cover a weekly overhead of £75,000 and secondly to aim for a 10% net profit. Then we can continue investing for the future, ensuring the long term viability of the business.

Many thanks, Peter. Although you take the business seriously, it’s obvious that you don’t take yourself too seriously! I‘ve enjoyed taking up your time and seeing the Dempsey Dyer empire.

READER ENQUIRY NO: 0218/0042

CONSERVATORIES & ORANGERIES NEW WARMROOF BROCHURE PORTFOLIO FROM PREFIX Prefix Systems have just launched an impressive new collection of brochures for their market-leading WARMroof system, which includes a 20-page consumer brochure, 20-page product guide and a new 16-page guide to Building Regulations. Collectively, the three new brochures represent arguably the most comprehensive range of support information in the solid roof sector, supporting customers fully through the sales, planning and installation process. In addition to the support materials, there’s also the added benefit of a comprehensive customer and technical support programme, across all four Prefix branches, which serve the entire UK mainland. The most recent addition to the literature range is the comprehensive guide to Building Regulations, which provides clear and concise information about the whole process, highlighting the building control approval route for the LABC and LABSS schemes and our partnership with independent inspectorate jhai Ltd. There’s also a good practice guide for conservatory roof replacements, an area often overlooked throughout the industry, along with details of how to order the WARMroof from Prefix Systems. The guide helps to bust some common industry myths around the building control approval process, to ensure installers are well versed on the potential pitfalls associated with not adhering to the appropriate guidelines and legislation.

Hannah Gilrane, marketing co-ordinator commented: ‘The newly expanded literature range for WARMroof is unsurpassed in the solid roof sector and is fully supported by our awardwining reputation for customer and technical support. The design, layout and content are easy to absorb and we have expanded upon the required information for customers to quote, sell, install and meet the required regulations. She continued: ‘In all, it’s a complete blueprint for the sales, installation and approval process for solid roofs.’ For further information on Prefix Systems and to request the new WARMroof brochure pack, contact the head office on 01254 871800, or e-mail marketing@prefixsystems.co.uk. For other information visit www.prefixsystems.co.uk, or add to their considerable following on Twitter @prefixsystems. READER ENQUIRY NO: 0218/0043

If you wanted evidence of how popular solid conservatory and orangery roofs are, look no further than the sales figures of market roof innovator LEKA Systems. The company has just reported a doubling of order volume in 2017. Rhys Hoddinott, Director of LEKA, says: “The solid roof market is booming and we’ve got (what our customers tell us) are the best-in-class products in the sector as our 2017 sales growth shows.”

LEKA has two products: the market-leading LEKA Warm Roof and the LEKA Orangery Roof. Both took the market by storm when they were launched, and all the signs are that the company’s latest product, which will be launched in March, will deliver the same compelling, on-trend features homeowners love. The LEKA Warm Roof delivers the thermal efficiency today’s homeowners are looking for from their conservatories thanks to the unique GRP construction, which results in a U value of just 0.15 W/m²K. It has a longer lifespan than the traditional tile, concrete or slate alternatives, making it a better investment. The roof is available in any design, can incorporate Velux rooflights and

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Alongside the impressive sales growth, Rhys also reports that his company has run over 50 product and sales training courses to over 400 personnel to help them get up and running with the new products quickly. Rhys says: “LEKA products add incredible value to a portfolio and our training package helps new installers see that value as soon as possible.”

The UK’s Leading Glass & Glazing Newspaper

offers a bigger span and a lower pitch, giving it incredible versatility. It’s good for installers too: there are fewer elements to install than on a traditional solid conservatory roof, so on site installation typically takes just two to three days, including removing the old conservatory roof. The LEKA Orangery Roof has the same exceptional thermal efficiency as the Warm Roof, which makes it the perfect solution for homeowners wanting to extend their homes to create bigger kitchens, living spaces and dining rooms. Like the Warm Roof, it’s quick and easy to install, taking two men one day (excluding the lantern and roof membrane). So, to tap into the opportunities the solid roof market has to offer – and go on the waiting list to be the first to hear about the new product launch in March – take a closer look at LEKA Systems. Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 0218/0044

The three latest Atlas Installation of the Month competition winners showed off enviable design talent in a contest where the standard of entries keeps getting better and better. The winners – QKS Home Improvements, Thames Valley Windows and John Knight Glass – are now in with a chance of being named overall winner at the upcoming Atlas Installation of the Year awards. It was a ‘flat-out’ win for Lincolnshire-based QKS Home Improvements who scooped the Installation of the Month title for, not one, but two incredible Atlas Flat Rooflight installations. In its first winning project, QKS – the overall winner of the Atlas Installation of the Year competition in 2017 – designed an ultra-modern extension for a property in Stamford, which was topped with two different sized Atlas rooflights. The second winning installation by QKS married aluminium, glass and two Flat Rooflights to create an amazing space that’s a far cry from the tired and dated PVC conservatory it replaced. Nick Clipston, owner at QKS, said: “It’s such a terrific result for us to be a double winner in just one month! Both of these installations are absolutely sensational and make an enormous impact on the properties. The spaces were designed to allow just the right amount of light in and the Atlas Flat Rooflight was the only product that could deliver the modern, clean and uncluttered look that

both homeowners wanted – simple, but so effective. We always recommend the Atlas rooflight because we know that it makes a great design statement in settings that wouldn’t necessarily suit a lantern. It’s also a dream for our fitting teams to install and that’s a huge bonus because it not only helps us speed up our installation times but it also means that our customers can look forward to enjoying their new spaces that bit sooner.” Proving hands-down that the Atlas lantern can deliver impeccable high-end designer style was Thames Valley Windows with a spectacular quadruple Atlas roof lantern installation on a £7 million mansion in Surrey. Thames Valley worked alongside the architect and the developer to design and specify each of the four lanterns to add to the sophisticated character of the new build property. The focal point is an impressive statement Atlas lantern which stands high above the grand hall. Carly Butler, marketing manager at Thames Valley Windows, said: “This is an amazing installation that demanded the very best products to create a real sense of luxury and grandeur. The Atlas lantern is the only lantern we use because we know that it is the slimmest, the strongest, the warmest and the best looking – features that are essential on a project like this. The finished result is nothing short of magnificent and we are really proud to have won an award for it.”

John Knight Glass showed that the Atlas lantern is equally at home on a period or contemporary property with its winning installation on a 300-year old cottage in Parkgate on the Wirral. The Merseyside-based installer impressed the judges with a stunning yet sympathetic Atlas lantern installation that was all about bringing light into a traditional-styled kitchen extension. The clean, understated looks of the Atlas lantern made it the only roof system that would complement the style and proportions of the new extension. Greg Knight, general manager at John Knight Glass, said: “The homeowners knew what they wanted to achieve to complement their historic property and the design and choice of materials was very important to them. The key here was to draw as much light into the extension as possible and the Atlas lantern was the perfect choice to achieve this without overwhelming the period architecture of the building. It is a lovely project and the homeowner is, quite rightly, delighted with the end result.” To see more on the three latest winning installations, visit www.atlasroofsolutions. co.uk/installation. Every month, an installer will win a £200 Screwfix voucher and a £50 Majestic Wine voucher. There’s also trade industry PR and promotion through the Atlas website, as well as entry into the Atlas Installer of the Year award finals. All entries submitted with completed installation pictures will receive an Atlas thermal mug. Entries can be submitted via Twitter to @ Atlasroofjohn using the hashtag #AtlasShowOff or on email to marketing@ atlasroofsolutions.co.uk. For further information, contact Atlas on 02838 327741 or visit www. atlasroofsolutions.co.uk. READER ENQUIRY NO: 0218/0045

February 2018 | www.glassnews.co.uk

0218/0046

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CONSERVATORIES & ORANGERIES

The UK’s Leading Glass & Glazing Newspaper

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Over recent months trade fabricator Modplan Ltd has reported a rise in sales of their LEKA roof systems as more installers capitalise on the benefits that feature-rich orangery roofs and solid-roof conservatory solutions can add to their business. This trend is showing little signs of decline as witnessed during the run up to Christmas when 5 LEKA roofs were installed on 5 conservatories over 5 consecutive days by one company! Heidi Sachs, Managing Director of Modplan explains: “When we launched the LEKA roof products we knew they were a game changer in conservatory roof design. With a choice of solid-roof or orangery roof styles, there is a product for every installation. But feedback from our customers tells us that one of the standout benefits is the speed and accuracy of roof installation. Typically, a team can fit a LEKA roof in just one day. And with 5 LEKA roofs being fitted on 5 conservatories in 5 consecutive days this is proof, if needed, of just how quick these roofs can be installed.” The impressive credentials of the LEKA roofs are backed up with Modplan’s trademark customer service. Installer partners are given full training, marketing support and sales software so they can become a LEKA Approved Installer and have everything they need to start making the most of what the

Circle three differences in the boxes above, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/02/18.

roof has to offer. The products have achieved jhai Building Control accreditation so paperwork is kept to a minimum too. Like all Modplan’s products, the LEKA roofs are manufactured in their dedicated conservatory roof facilities at its headquarters near Newport, Gwent. Modplan’s roofing portfolio is backed up with exceptional sales, marketing and service support to enable installers to make the most of the opportunities in the market. When time is money it makes good sense to work with a roofing product that is simple and quick to install. And in LEKA roofs from Modplan, that’s exactly what you get. Tel: 01495 246844 - www.modplan.co.uk

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Email: roofs@madefortrade.co Call: 01642 610799 Fax: 01642 615854 www.madefortrade.co 14/09/2017 13:44 February 2018 | www.glassnews.co.uk

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Jim Herrington Marketing Director, Mighton Products Jim Herrington talks to Glass News about football, charity work and settling in to his new role at Mighton Products.

IT’S ALL ABOUT YOU Where were you born and live, currently... Born, bred and will probably die in Bury St Edmunds, Suffolk. My family lived in the same house for four generations, but unfortunately the old family home was sold in 1999. I’ve worked all over the world, but I’m still always drawn back to home.

Your education and the subject or activity in which you excelled... I suffered from far too many distractions at school to really achieve anything. However, I had an employer, The Institution of Mechanical Engineers, who saw some potential in me and put me through a post graduate course in Marketing. I ended up lecturing in Marketing at post-grad level too and my students had an amazing pass rate, in fact the best in the college!

Your favourite sports or interests... I love football, music, cars, motorbikes and boats – just a typical bloke. I played football at a reasonable standard when younger and still play now, even after 10 knee operations. Following a serious knee injury, I started a kids football

Each year Jim cooks for the annual Gatehouse Charity Christmas Lunch in Bury St Edmunds

club which has over 400 members today and is widely regarded as one of the best in Suffolk, although I have no involvement now.

Your biggest regret in life... I won a choral singing scholarship when I was young but, perhaps foolishly, didn’t take it up. I was just too young. I might have sounded angelic – and maybe even looked angelic – but unfortunately, I certainly wasn’t. Even when I was a little older I perhaps didn’t take music seriously enough again, as the drummer in my band went on to really great things. He’s now the manager of the Arctic Monkeys, Craig David and Travis amongst others.

Someone or something that inspires you... People that give up everything they have in order to serve others. That total selflessness I find amazing and indeed totally humbling. I just know that I would find that so hard to do.

“They say: “The biggest journey you can ever make is from your head to your heart or vice versa” and that covers a lot of things!” The temptation you can’t resist... Probably cars.

YOUR CAREER When and how you joined this industry… I’ve only been in the industry a few months and am totally loving it.

The job you do in 25 words... I tell people that I just need a colouring kit...! In all seriousness, I basically join up ideas, plans and company messages and communicate and position them to the right audience in the right way.

Your greatest achievement... Workwise, probably winning awards in every industry I’ve ever worked in, including telecoms, poultry, business coaching, advertising and engineering. But I really do view every day as a total blessing.

The mistake you’d like to correct... There are probably far too many…but that’s how you learn. They say: “The biggest journey you can ever make is from your head to your heart or vice versa” and that covers a lot of things!

The talent you would like to enhance... I’m not sure it’s a talent I even have but I’d love to be totally fluent in another language. And play my guitar, piano and trumpet a heck of a lot better than I currently do.

AND YOUR FUTURE What you would like to do if you weren’t in the industry... What my head would say would be totally different to what my heart would. I applied to join the Navy at 7 – much to my parent’s amazement when an Officer appeared at the door – but I’m a trustee of two charities, and that is something very close to my heart. I’ve actually just been approached to help at a school in the summer holiday in Ethiopia, which is literally next door to where my sponsored child is.

to afford to run a boat. Workwise it’s got to be being part of the team that takes Mighton to the next level.

“I love bringing new ideas and new projects to market, but change happens quickly and the things that I launched 10 years ago are now out of date. So, it would just have to be for doing the simple stuff well.”

There is so much vision and opportunity here, it’s really made me wish I’d been started several years ago.

The way you want to be remembered... I love bringing new ideas and new projects to market, but change happens quickly and the things that I launched 10 years ago are now out of date. So, it would just have to be for doing the simple stuff well. But it’s also about being part of the Mighton vision of where I am now. I love being part of something exciting and visionary that not only moves Mighton forward but the industry too.

A particular ambition... On a personal level, possibly to have and to be able

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. www.glassnews.co.uk | February 2018

GLASS

The UK’s Leading Glass & Glazing Newspaper

CHOOSING THE BEST GLASS TYPE FOR OVERHEAD GLAZING With the myriad of glass types available now, it is often confusing what to choose in terms of safety, thermal and solar performance and balancing cost with the benefits on offer. Richard Burgess, Managing Director of patent glazing and roof light manufacturer Lonsdale Metal Company Ltd shares his experience of thirty years in the industry.

SAFETY Above all, safety is the critical factor in overhead glazing and the table below summarises what type of glass complies with current Building Regulations at time of writing: Glazing Height above floor level

Suitable types for Single Glazing

Suitable types for Double Glazing

Upto 5 Metres

Toughened, Laminated or Wired Glass

The inner pane must be Toughened or Laminated. The upper pane should be Toughened in either instance.

5 to 13 Metres

Above 13 Metres

Toughened glass not more than 6mm thick and panes not larger than 3sq/m. Laminated or Wired Glass

The inner pane must be Toughened or Laminated. The upper pane should Toughened in either instance.

Laminated or Wired Glass

The lower pane must be Laminated

From time to time, it is desirable to use Wired Glass in double glazed combinations. However, there is a high risk of breakage due to thermal stress and advice should be sort from the sealed unit manufacturer. It is not recommended to use toughened glass in single glazing or to the inner pane of double glazed units over swimming pools, food & beverage preparation units or any areas where the small broken pieces characteristic to this glass type, could cause subsequent injury due to contamination. In these situations laminated glass or polycarbonate would be the best choices.

DOUBLE GLAZING More or less without exception, the outer pane of a double glazed unit should be toughened glass. The inner pane may be toughened or laminated depending upon location and height above ground. Generally two sheets of toughened glass provide the most economical solution for domestic projects where the roof light is no more than 5m above floor level. If the height exceeds this, then laminated glass should be used for the inner pane.

CRL GETS THE MEASURE OF GLASS DETECTORS

• Tinted anti-sun glass – body tinted toughened glass can be used as the outer pane combined with a laminated low-e softcoat glass to give the added benefit of reducing solar heat gain in the summer months at reasonable cost. This is most commonly used in blue, but green, grey and bronze colours are also available. Typically this provides a 50% reduction in solar transfer and 50% light transmission. • Neutral solar control glass – has a special coating that provided improved solar control and appear more neutral in colour albeit with a slight grey/green tint. This is often described as 70/30 meaning it offers a 70% light transmission, but only 30% of the sun’s heat enters the building.

TRIPLE GLAZING All of the above glass type can be combined in a triple glazed units achieving both improved sound insulation and U-values as low as 0.60W/m2.K Consideration however, must be given to the additional weight and handling during installation.

LARGE PANE ROOFLIGHTS The most economic glass tends to be 4-6mm thick which rarely can be installed wider than 1000mm, hence most domestic roof lantern and conservatory installation featuring glazing bars every 600 to 900mm. However, with the current trend for flat rooflights, single pane rooflights can be installed up to 3m x 6m in one pane of glass. This calls for specialist manufacturing and installation by experienced companies with the necessary handling equipment and expertise. Much thicker toughened & laminated glass is required so as not to deflect and care must be taken to ensure compliance with building regulations and local, design wind & snow loads. For readers wanting to learn more about Lonsdale’s products and services, a wealth of information is available at www.lonsdalemetal.co.uk. READER ENQUIRY NO: 0218/0049

Specifying the correct (and compliant) firerated glass solution has never been simpler following the launch of a comprehensive and easy-to-use Technical Document by independent specialist, Pyroguard. Allowing users to compare and contrast products with different levels of protection across steel, aluminium and timber frame systems, the Pyroguard Technical Document also contains crucial evidence – test data and certifications – that are the first step towards a risk-free installation.

When it comes to performance, the following are features to consider: • Low-e coating – offers improved thermal efficiency retaining more heat within the building. There are to type available standard ‘hard’ coat finish or the more popular ‘soft’ coat which offers a typical centre pane uvalue of 1.2W/m2 when combined with an argon filled cavity.

SPECIFICATION SIMPLIFIED SELECT FIRE GLASS FAST WITH HELP FROM PYROGUARD’S TECHNICAL DOCUMENT

A must for fabricators and installers, CRL has a comprehensive range of glass detectors, meters and measurers, making installing and replacing glass panels a straightforward task for any budget. The range features tools to take care of every aspect of glass recognition and fitting, all of which are designed to be easy and safe to use as they do not require to remove the window frame. From a lightweight thickness gauge that provides metric measurements, to more advanced tools that identify and measure the inner-layer of laminated glass, the CRL range offers a one-stop solution. The range includes various glass detectors, most of which are small enough to fit in a shirt or trouser pocket, including a Dual Purpose Detector (CD3) which switches between direct contact and non-contact modes to identify low-E presence and a Window Energy Profiler (WP4500) that simultaneously displays the percentage of allowable UV transmission, visible light, infrared light transmission and solar heat gain. For a multi-purpose tool that can identify many types of glass the CRL Glass Thickness Laser (MG1500MM) is ideal, calculating thicknesses of insulating glass as well as laminated, bullet-resistant and single lite frost glass. The ultimate CRL glass detector is the Glas-Chek Elite (GC3200) that features a graphical display showing the full profile of a window including low-e coating or the inner-layer of laminated glass. All tools in the CRL glass measuring collection offer clear, concise results and a great deal of accuracy and convenience for fabricators and installers who need to carry out a quality job.

Classified by level of protection (E – integrity; EW – integrity and radiation; and EI (integrity and insulation), each fire glass product is also grouped by the duration of fire protection that is needed, from 30 to 180 minutes. And, where other characteristics are required – such as acoustic, thermal or manual attack resistance – the Pyroguard Technical Document points users directly to the ideal solution. The technical benefits of all of Pyroguard’s ranges are covered by the new guide – from entry-level Pyrostem right through to toughened, premium Pyroguard Protect. It marks the first time that all product families have been grouped together for ease of comparison, and provides both an ‘at-a-glance’ features summary coupled with thorough technical detail – including the type of profiles for which each product has achieved certification. Dr Vince Crook, Group Technical Director at Pyroguard explained: “We know that specifiers and distributors wanted more detailed information on each product, but also needed an easy way to make comparisons. Our Technical Document therefore brings together our extensive test and performance data in an incredibly easy-to-use format which showcases our comprehensive range in full for the first time. “Additionally, we have developed a complementary online Project Questionnaire, where users can select their desired framing, application and fire classification, as well as other required characteristics, to quickly identify the desired fire rated solution.” To request your copy of the Technical Document, please visit http://www.pyroguard.eu/en/fireglass-products/technical-document/ or contact us directly to discuss your particular project requirements. For further media information please contact Louise Stanley on 0121 454 8181 or louise@wyattinternational.com.

Many CRL glass detectors are currently on special offer until the end of April 2017. For further information call 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk READER ENQUIRY NO: 0218/0050

READER ENQUIRY NO: 0218/0051

February 2018 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

OPTIMA DELIVERS WHAT’S NEEDED IN A CONSERVATION AREA HOME Profile 22 installer Max Glass recently demonstrated the benefits of the Optima system when it completed an installation in a property in a woodland conservation area near Leeds. The property owners approached Max Glass with an interesting challenge. They wanted to improve the thermal efficiency of their stone-built property but, as the area’s estate manager confirmed, it was essential that any replacement windows – including the 26 leaded lights – replicated the original designs. It was a challenge the team at Max Glass was keen to take on because the company prides itself on understanding its customers’ needs fully and going the extra mile to achieve their expectations. The project would not only demonstrate their expertise but also the quality of the Optima system.

Max Glass’s innovative solution was to take the 26 original leaded lights and have them restored and encapsulated by experts at Antique Glass Studio in Bradford. These were then refitted to replacement windows. The solution meant the new aperture for the glazing had to be the same as the existing window, something that was made possible with the use of the wide range of Optima ancillaries. The finishing touch was the use of white foil on both internal and external frames to replicate the original wood window design. In total, Max Glass replaced 29 casement windows, three bay windows and one composite door. Stephen Hobson at the company commented: “The project has delivered our customers everything they needed. Their property has been fitted with A-rated windows, which has improved the thermal performance. And by encapsulating the original stained glass and leaded windows we have not only preserved the original beauty but also protected and preserved it for years to come.” The project demonstrates the skill and expertise of Max Glass and the flexibility and innovation in Profile 22’s award-winning Optima system – it’s the perfect partnership. Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0218/0052

GLAZERITE MAKES IT A HAT-TRICK WITH A FLUSH SASH FOR EVERY BUDGET The Glazerite UK Group has become one of very few fabricators to offer a choice of three flush sash systems, with the addition of the acclaimed Residence 7 system from the Residence Collection alongside its existing Residence 9 and Halo flush sash choices. The R7 is more than just a price-competitive companion to the original and wellestablished R9 – its slimmer 75mm front-toback profile means it is quicker and easier to install in most retrofit settings without having to cut back the plaster. The slimmed-down size doesn’t mean compromising on thermal, acoustic and security spec however, with its seven-chamber construction more than matching rival systems and achieving WER up to A+ and a Passivhaus-standard U-Value of 0.8 W/m²K. “Reaction to our R9 and Halo flush sashes has been phenomenal,” said Group Director Jason Thompson, “Demand from homeowners, commercial and new-build customers has continued to grow with two of the best products to respond to that demand. “Now, with the addition of Residence 7, we can offer three specific price points in this

vibrant and still-growing sector so that our installers have a flush sash solution, whatever the job and budget.” Glazerite is not only one of very few national fabricators to offer three flush sash options but is believed to be the only one with the R9, R7 and Halo variants. The R7 flush sash from Glazerite is available in a palette of 14 colours as well as five separate bead options – 28mm Decorative, Staff and Square and 44mm Decorative and Square. Frames can also be supplied unglazed to give installers more glazing choices as well as ease of transportation. The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a longstanding Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. www.glazeritewindows.co.uk READER ENQUIRY NO: 0218/0053

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euroglaze.co.uk 35

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

SENIOR LAUNCHES NEW SLIMLINE ALUMINIUM WINDOW FOR THE RESIDENTIAL MARKET As more trade customers ‘Ask for Ali’, Senior Architectural Systems has responded by adding weight to its domestic product range with the launch of the new slimline Ali VU aluminium window.

K2 Aluminium Systems, an installer of the Glazerite UK Group recently completed a redevelopment project in Halifax for Leeds Beckett University Business Centre. The project consisted of 125 windows as part of the larger multi-million pound transformation programme on the old weaving mill located on Horton Street in Halifax.

Offering attractive slim sightlines, the new thermally broken Ali VU aluminium window perfectly complements Senior’s popular Ali FOLD range of single, double and bi-fold aluminium doors to offer the trade a complete suite of glazing solutions for the residential market. The inherent strength of aluminium allows the Ali VU windows to combine attractive slim sightlines with high performance, energy-efficiency and security. Featuring a polyamide thermal break, Senior’s Ali VU aluminium double-glazed windows have been designed to achieve a Window Energy Rating (WER) of A, with the triple glazed option designed to achieve a rating of A+. Robust, safe and secure, the Ali VU windows also successfully meet the requirements of PAS 24 and Approved Document Q. The new Ali VU windows offer exceptional design flexibility, with a choice of configurations, including standard or ovolo feature outerframe, flat faced, stepped face or radius vents, and square or chamfered

GLAZERITE CUSTOMER COMPLETES MILL RENOVATION FOR UNIVERSITY

beads. Benefiting from Senior’s established manufacturing expertise, the strong yet slim profile aluminium frame of the new Ali VU window can accept glazing up to 44mm thick and is available in a low-maintenance powder-coated or anodised finish. Commenting on the new product launch, Senior Architectural System’s sales director James Keeling-Heane said: “Along with Senior’s established Ali FOLD aluminium doors, the new Ali VU aluminium window has been specifically developed with the trade fabricator and installer in mind, offering a range of benefits that can be passed on to the domestic end-user. Easy to fabricate, adjust, install and maintain, the slim profile of the new Ali VU window also looks great and offers high thermal efficiency and low U-values. We are committed to giving our customers the products they need with the high levels of service they deserve and we are excited to be able to offer a full range of glazing solutions that are ideally suited to the residential market where the popularity of aluminium glazing systems continues to soar.” For more information about Senior, visit www.seniorarchitectural.co.uk. READER ENQUIRY NO: 0218/0055

The architectural aluminium specialist installed VEKA’s M70 frames in grey, which were manufactured by Glazerite’s Bolton Division. Sales Manager for Glazerite, Pete Smith, explains: “The Matrix 70 system, characterised by its 5 chambers and clean chamfered lines, provides a modern, energy efficient solution that looks equally at home when used for new build projects or refurbishment projects such as this one. The required styles looked complex in design but were easy to manufacture thanks to our state-of-the-art multiheaded welding and cleaning facilities. “K2 needed a quick turnaround to fulfil their tight fitting schedule, installing a floor per week to meet the completion deadline, and our nationwide coverage meant we could deliver as and when required. The frames themselves were matched to the original timber window style to keep in touch with its period façade,

and this project is another great example of thermally efficient, modern materials being used to allow a historic building to live on for many years to come.” As part of its partnership with Calderdale Council, Leeds Beckett University is launching a new initiative to drive growth amongst early-stage and growing businesses. The University Business Centre will be based at Piece Mill in Halifax, next to historic Piece Hall, and will re-open later this year. Piece Mill is an impressive converted mill providing open plan, affordable office and meeting space plus a range of business support in the centre of Halifax. The centre is part of a network of Leeds Beckett University Business Centres that have been operating for more than 15 years. Over 200 businesses across the region are currently located in Leeds Beckett’s

private, shared and coworking spaces which to date have supported over 800 businesses to accelerate their growth. Support from Leeds Beckett has been proven to almost double business sustainability, with a 95% business survival rate in the first year of trading. To find out more please visit www.leedsbeckett.ac.uk/ halifaxbusinesscentre. The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a long-standing Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. Tel: 01933 443222 www.glazeritewindows.co.uk READER ENQUIRY NO: 0218/0056

NEW TRADELINK WINDOWCENTER OPENS IN STOKE-ON-TRENT World-class manufacturer Tradelink Window Solutions has opened a new manufacturing facility and Windowcenter in Stoke-on-Trent. The Stoke site is Tradelink’s fourth Windowcenter in the UK, offering a direct service for installers looking for top-quality windows, doors and conservatories. The Windowcenter at Stokeon-Trent gives installers in the Midlands easy access to Tradelink’s diverse range of aluminium and PVCu windows and doors, conservatories and sealed units.

Jim Moody, Managing Director at Tradelink explains: “This fourth Windowcenter has been opened so that Midlands-based installers can take advantage of Tradelink’s product range and our top service. “We have invested £450,000 in machinery for the new manufacturing facility in Stoke. The new premises brings our total to six sites across the UK. We produce a full range of windows and doors, including our own Regiment composite door range and the impressive Residence 7S window system.”

At a well-attended, three day opening event in December, the Stoke Windowcenter ran a series of giveaways and competitions for

customers including the Tradelink Wheel of Fortune game with free spins on every quote and order. Winners received a range of great

prizes including windows and doors, tool boxes and a Dewalt radio. Tradelink has more than 20 years’ experience supplying one of the largest ranges of PVCu and aluminium products direct to installation companies. The new Windowcenter is in Cobridge, Stoke-on-Trent and features an impressive showroom with working examples of their extensive range. Tel: 01354 657650 READER ENQUIRY NO: 0218/0057

February 2018 | www.glassnews.co.uk

0218/0058

Just 4 of the reasons to choose EnergyPlus90

Triple glazed U-Values as low as

Sight lines, frame cover and clearances

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01332 883900 Untitled-5 2 www.glassnews.co.uk | February 2018

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sales@liniar.co.uk 15/01/2018 09:42

TRADE NEWS OBITUARY

JON SKINNER

The UK’s Leading Glass & Glazing Newspaper

SWISH PROVES WHY RETAIL BRAND RECOGNITION MATTERS Research conducted by Swish Window and Door Systems has shown that the internet has revolutionised the customer journey when it comes to purchasing doors and windows. Gerald Allen, Epwin Window Systems’ Marketing Manager, highlights the impact this has on fabricators and installers: “Whereas before homeowners would contact their local installer when they were researching windows and doors, these days, people overwhelmingly turn to the internet and social media first. The next most popular option is friends and family. Going straight to an installer is the third most popular option. It shows that people want to arm themselves with the facts and get validation from their peers before they go any further. It’s a shift fabricators and installers need to recognise if they want to avoid getting left behind.” Gerald highlights two ways fabricators and installers can reflect the change in the customer journey.

It is with great sadness that we announce the death of our colleague and dear friend Jon Skinner who died on Friday 29th December, 2017. Jon had worked in the glazing industry for more than 40 years and spent his latter years as Commercial Director of Epwin Window Systems, a role which he was proud to have and thoroughly enjoyed before ill health prevented him from continuing. Jon began his career serving an apprenticeship for BKL Alloys and soon found himself working in one of their newly formed companies, Scope Aluminium, which became a market leader in the aluminium home improvements sector at that time. Over the following years Jon worked with some of the industry leaders and help build some highly recognised brands in the industry while making some life-long friends. Jon has also chaired the marketing committee of the British Plastics Window Group, working to promote the industry and the benefits of its products. With his infectious enthusiasm, energy and product knowledge he was always available to help colleagues and customers. Jon, 63, was a popular industry figure and highly respected by both his colleagues and customers. He will be greatly missed. Jon is survived by his wife Lynette and sons Luke and Brett. Funeral arrangements will be communicated at the discretion of Jon’s family.

“Reputation matters more than ever now because social media is super-sized wordof-mouth. Make sure your website and any social media presence you have is up to scratch. Business initiatives such as our new membership programme Excellence as Standard help you drive the quality you’re looking for as well as boost your internet presence and give you the tools to make the most of your testimonials online.” By doing this, says Gerald, you will be top-of-mind when the homeowner is ready to move to the next stage and contact installers. Equally as important is making sure that you have the right product in your portfolio. “Homeowners want to know they are choosing a reputable supplier and a quality product,” Gerald says. “It means when it comes to your choice of product, it pays to choose wisely. Our research showed that Swish is the most recognised brand after the big national names. A known name gives homeowners the necessary level of trust and reassurance. Of course, it helps that Swish also delivers all the aesthetics, security and thermal efficiency homeowners are looking for too.” If you’re hungry to achieve, you need to stay ahead of changes in consumer trends and deliver the experience homeowners are looking for. Swish has been around for over 40 years because it’s been able to help its fabricators and installers do exactly that. Tel: 0808 178 3040 www.swishwindows.co.uk

INDIAN EXPEDITION FINDS HUGE OPPORTUNITIES FOR WARM EDGE EXPERTS EDGETECH Warm edge pioneers Edgetech capped off a momentous year of milestones and international exhibition appearances by showcasing at India’s biggest fenestration event. The fifteenth Zak Doors and Windows Expo came to Mumbai’s MMRDA Exhibition Centre in December, bringing together glazing experts from all around the world to discuss the future of fenestration, and see the latest products taking the sector by storm. The gathering took place as India’s construction industry gears up for what looks set to be a historic boom, fuelled by extensive state investment. Hundreds of thousands of homes are scheduled to be built in the next few years as part of the government’s Housing for All by 2022 initiative, with the Indian economy set to almost double in size in that time. What’s more, ongoing trends away from traditional wooden windows and towards more modern uPVC and aluminium alternatives present huge opportunities for component suppliers, as Edgetech MD Chris Alderson explains. “It was fantastic to take part in Zak Doors and Windows. There’s a real sense that Indian fenestration is on the cusp of something huge, and as both government and consumers increasingly turn towards high-performance IGUs, we saw enormous interest in the benefits that Super Spacer can provide. “It’s often suggested that in developing economies like India and China, companies could skip a whole step in the traditional evolution of manufacturing and jump straight from making window units by hand to full automation. Given the unparalleled efficiency of our Super Spacer automated lines, that’s another factor generating interest in Edgetech and our product range.

LEADING ALUMINIUM SPECIALIST SEES PRODUCTS CHOSEN FOR PRESTIGIOUS EXHIBITION Gloucester-based specialist aluminium window and door supplier, CDW Systems, recently teamed up with Black Millwork to supply products for a show home at the National Self Build and Renovation Centre in Swindon. Black Millwork is a major supplier of wooden windows and doors to new build and refurbishment projects across the UK. They specialise in American timber windows, but their extensive range also includes innovative products such as including aluminium-clad timber windows and doors. The company currently has a number of permanent displays at the centre in Swindon. Amongst these, a Reynaers CP130 lift and Slide aluminium patio door can be found in its own exhibition – a product supplied to Black Millwork by CDW Systems to demonstrate how timber and aluminium can work together. “We chose to team up with CDW for several reasons,” says Black Millwork’s Managing Director, Gary Hutton. “We were looking to partner with a firm that offered a varied and comprehensive range of aluminium products and that shared our commitment to highquality work – CDW fitted this description.” “At the moment, there is a growing trend for homes combining aluminium and timber products. For example, an increasing number of period property owners are investing in timber windows for the front of their house – retaining the house’s character – whilst installing aluminium doors on the back of their house to achieve a modern aesthetic and good outlook on to the garden. Moving forward, we see CDW as the perfect partner to help us achieve a greater share of the aluminium market.” CDW Systems was formed in 1992 and has seen exponential growth over the last few years. In 2017, the company hit a record £10m turnover, underwent a management buyout, and intends to continue its expansion in 2018 by seeking out an additional factory space. For more information call 01452 414853 or visit www.cdwsystems.co.uk.

“It was great to meet manufacturers and others from all around the world, and we’re confident we were able to lay the foundations of what will become close, long-lasting partnerships in years to come.”

Our thoughts are with Jon’s family and friends at this very sad and difficult time. Jon Bednall Chief Executive Officer Epwin Group Plc

Zak Doors and Windows Expo

For more information about Edgetech please call 02476 639931 or visit: www.edgetechig.co.uk. READER ENQUIRY NO: 0218/0059

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February 2018 | www.glassnews.co.uk

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39 10/10/2017 12:38

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TWO-THIRDS OF CONSTRUCTION BOSSES CAN’T FIND A BRICKY OR CHIPPY, SAYS FMB Two-thirds of those running small and medium-sized (SME) construction firms are struggling to hire bricklayers and carpenters as construction skills shortages hit a ‘record high’, according to the Federation of Master Builders (FMB). Key results from the FMB’s latest State of Trade Survey, which is the only quarterly assessment of the UK-wide SME construction sector, include: • More than two-thirds (68%) of construction SMEs are struggling to hire bricklayers and 63% are struggling to hire carpenters and joiners – the highest figures since records began in 2008; • The number of firms reporting difficulties hiring plumbers and electricians (48%),

plasterers (46%) and floorers (30%) also reached record highs; • Construction SME workloads grew at a slightly slower rate than in Q3 2017, but new enquiries and expected workloads slowed more sharply; expected workloads among those firms building new homes showed a negative net balance for the first time since 2013; • Fewer construction SMEs predict rising workloads in the coming three months, down from 41% in the previous quarter to 38% in Q4 2017; • 87% of builders believe that material prices will rise in the next six months, up from 82% in the previous quarter;

• Nearly two-thirds (61%) of construction SMEs expect salaries and wages to increase in the next six months. Brian Berry, Chief Executive of the FMB, said: “Skills shortages are sky rocketing and it begs the question, who will build the new homes and infrastructure projects the Government is crying out for. The Government has set itself an ambitious target to build 300,000 homes every year in England alone. More than two-thirds of construction SMEs are struggling to hire bricklayers which is one of the key trades in the building industry. This has increased by nearly 10% in just three months which points to a rapid worsening of an already dire situation. What’s more, nearly as many are facing difficulties hiring carpenters and joiners. These figures are

the highest we’ve noted since records began a decade ago. As a result, the wages for these increasingly scarce skilled tradespeople continue to rise sharply; that’s a simple consequence of supply and demand. This, coupled with the fact that small construction firms continue to face significant material price increases, will inevitably squeeze their margins and put a brake on growth. The Government must take account of the worsening construction skills shortage with Brexit looming large on the horizon. The Prime Minister must ensure that the immigration system that replaces the free movement of people can take account of the particular needs of key sectors such as construction and house building." READER ENQUIRY NO: 0218/0064

MWBC (M WEBSTER BUILDING CONTRACTORS) IMPLEMENT RAPID GROWTH WITH TRUSTED CONSUMABLES SUPPLIER QUEST Warwickshire based, MWBC, have been building bespoke homes since 1989. MWBC pride themselves on offering a one-stop solution. Design and concepts begin with their architectural team and are consolidated by a range of talented in-house teams, from building, plastering, joinery, plumbing, electrical plus all the other services required to bring each project to a successful completion. Managing Director, Mark Webster commented, “We offer a total building solution - each element of the build is completed by one of our in-house teams, and that process gives us total control over our resources and project timelines”. MWBC have heavily re-invested profits back into the business continually over the years. They have recruited a strong workforce

enabling them to build a solid reputation for excellence in their bespoke building projects. Mark added, “Stratford-UponAvon is an affluent area and my aim for MWBC is to become the ‘go to’ company within a 10mile radius for people that want to build a bespoke home. We also buy land/developments locally to build beautiful high-end homes to sell on – nearly all of our referrals coming through or from our existing large customer base. April 2018 will also see us open our own shop attached to the new architectural office where customers will be able to come and discuss their requirements/choose their products for all aspects of the proposed project”.

work. This is completed in their joinery workshop. Quest supplies all consumables to the workshop, with a sales rep visiting regularly to discuss any upcoming requirements. Mark commented, “Our joinery team find Quest very helpful and friendly, we have built up a great relationship since trading with them. Consumable orders are topped up by contacting our Quest representative and all orders are sent from stock on a next day delivery, delivered by a Quest driver”.

All MWBC properties have a requirement for bespoke joinery

Daniel Wells, director at Quest commented, “As the business grows and develops, we adapt our offering to suit their needs for consumables, hardware, power tools and other solutions, making sure we always keep up to date with MWBC’s requirements”. MWBC have continuous plans to expand their joinery workshop to cater for their increasing requirements for kitchens, furniture, staircases, windows and doors. Mark added, “It’s not only important to have satisfied customers, it’s also really important to take your employees and suppliers with you as you grow. I am passionate about my employee’s and their individual success. Whether it be a supplier, a staff member or associate in general I want all individuals to be successful by association with

myself and MWBC. We invest in people, and work closely with our suppliers, which helps us make sure we have everything we need to continue to achieve consistent and rapid growth year on year – a full team effort with staff and managers empowered to make their own decisions”. During 2017 MWBC have also successfully started their own inhouse spray/paint shop. This is an exciting addition and compliments the joinery shop so all aspects of furniture can truly be finished by MWBC before going to site. Another example of Mark Webster’s drive to become a ‘one stop shop’. www.questhardware.co.uk READER ENQUIRY NO: 0218/0065

NATURAL LIGHT LEADERS REACH NEW HEIGHTS WITH EDGETECH’S SUPER SPACER Roof Maker, one of the UK’s leading rooflight manufacturer, is celebrating ten years of partnership with world-renowned warm edge experts Edgetech. Roof Maker’s extensive product offering boasts exceptional thermal performance, robustness, userfriendliness and style, consisting of bespoke roof lights engineered to be best-in-class. As consumer tastes have shifted, and demand for premium, high-performance glazing products has grown, the fast-growing firm has successfully positioned itself as the leading roof light supplier to the booming higher end of the market – something which arguably wouldn’t have been possible without support from Super Spacer, the pioneering flexible foam warm edge spacer from Edgetech. CEO Paul Mildenstein commented: “At Roof Maker, we strive to challenge the idea that all rooflight products are the same. “We all know that consumers are more discerning and demanding than ever.

Today, they want it all - stunning aesthetics, exceptional performance and maximal user-friendliness. That’s why our products are triple-glazed as standard, and offer large expanses of glass to maximise natural light – but from a design point of view, that does present some challenges. “The more glass a product has, the higher the risk of it losing heat and energy – which is what makes Edgetech’s Super Spacer such a vital part of every product we produce. With Edgetech’s help, our products can achieve the best thermal performance of any rooflight in the industry. “What’s more, Super Spacer is a perfect fit for the more unconventional products we produce, too – like the circular O-Lite rooflight. Super Spacer’s flexibility means we can achieve outstanding thermal performance on a round product, without the need for the expensive and time-consuming bending that would be required with a rigid spacer.”

Edgetech Managing Director Chris Alderson commented: “At Edgetech, we’re never happier than when we’re helping industryleading fabricators push the boundaries of product performance. “For triple-glazed units, Super Spacer is ideal. The temperature within triple units, especially when used in roofs, can easily exceed the maximum required of volatile fog tests in current European standards. With some spacers, this could create a problem – if they’re not compliant with higher international standards they could give

off volatiles when overheated. But with Super Spacer, there’s no issue – we’ve successfully tested it from -40 to 85˚C, and it’s stood up to temperatures everywhere from Alaska to Dubai. “It’s been fantastic watching Roof Maker’s phenomenal growth over the past decade – and we can’t wait to see where their dedication to innovation takes them in the next ten years.” For more information on how Super Spacer’s flexibility can benefit you, call 02476 639931 or visit www.edgetechig.co.uk. READER ENQUIRY NO: 0218/0066

February 2018 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

ISO-CHEMIE SHOWCASES PASSIVHAUS SEALANTS AT ECOBUILD Designers and architects will be targeted at Ecobuild 2018 by foam tape producer ISO-CHEMIE with its display of high performance airtightness and sealing solutions (stand E30). Products that will feature will include ISO-TOP WINFRAMER and BLOCO ONE, which provide high performance airtightness and thermal insulation of joints, alongside the ISOFLAME fire rated range. WINFRAMER is a structurally solid, prefabricated installation frame manufactured in a range of variations and sizes, enabling it to be cut quickly to length on site and secured in position using a single component adhesive and, if necessary, fixing screws.

A multi-purpose foam tape, ISO-BLOCO ONE enables rapid sealing of windows from inside the building during construction, avoiding the need to use time consuming and costly external access systems. This can provide cost savings of up to 70% when compared to traditional three component systems. ISO-FLAME KOMBI is a PUR sealing tape equipped with a special flameretardant impregnation which provides up to 120 minutes fire and smoke resistance, ensuring compliance with the most stringent fire-protection requirements. The range also includes BRICK for closing off rectangular and irregular openings in fire walls and ceilings, and the PLUG firestop for single cables and cable bundles. ISO-CHEMIE’s presence at Ecobuild comes as the firm, one of Europe’s leading suppliers of foam sealant solutions, sees building regulations set to get tougher, with matters around airtightness and thermal

EDGETECH’S EASTERN EXPEDITION BRINGS INTERNATIONAL INTEREST Warm edge experts Edgetech have returned from China’s biggest glazing expo with over a hundred promising leads. ISO-TOP WINFRAMER and BLOCO ONE will feature on the ISO-CHEMIE stand at Ecobuild

loss around windows being policed more rigorously. Andy Swift, national sales manager for ISOCHEMIE, said: “Ecobuild will see us building on our strategy of targeting designers and architects, helping to grow sales on the back of increased product specification. “This comes amid growing appreciation of sealant products, which is leading to the increased use of foambased technologies to close more sales and develop new business opportunities.” For more information about ISO CHEMIE contact Andrew Swift, national sales manager on tel. 07837 337220 or email a.swift@iso-chemie.co.uk. READER ENQUIRY NO: 0218/0068

Held at Shanghai’s New China International Exhibition Centre in early November, FENESTRATION BAU China drew 100,000 visitors from across mainland China, East Asia and the world to see 635 firms showcase their wares. The Chinese construction sector has seen phenomenal growth over the past decade and while new-build is beginning to slow, domestic and commercial refurbishment is still in huge demand. What’s more, both homeowners and the Chinese business community are becoming increasingly interested in thermally efficient products - and, by extension, warm edge spacer technology. Edgetech, which trades under the name of parent company Quanex in China, attracted attention from new prospects and existing customers alike with its impressive warm edge offerings, including its TruPlas, Duralite, and flagship Super Spacer products. Chris Alderson, Managing Director for the UK and the Asia Pacific, commented: “FENESTRATION BAU China exceeded all expectations this year. Meeting glass manufacturers from as far afield as Taiwan, Korea, Mongolia, the Middle East and the USA, we were able to walk away with over a hundred extremely promising leads.

FENESTRATION BAU China 2018

“It’s clear that not just in China but all over the world, there’s huge demand for the sort of speed, efficiency, and outstanding allaround performance than Super Spacer can provide – particularly as more and more glass manufacturers move towards automation.” Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance. The firm also manufactures an extensive range of other flexible components, including its commercial-focused TriSeal and T-Spacer, as well as a number of rigid products. In 2011, Edgetech was acquired by billiondollar building products giant Quanex. Soon after, Edgetech was merged with Truseal to create the world’s largest warm edge manufacturing site. In 2017, Edgetech celebrated a decade of manufacturing in the UK, and ten years of partnership with over forty valued customers. For more information about Edgetech please call 02476 639931 or visit: www.edgetechig.co.uk. READER ENQUIRY NO: 0218/0069

EUROGLAZE’S SWITCH WITHOUT A HITCH SERVICE PROVES POPULAR Euroglaze officially launched its Switch without a Hitch service at the start of this year, with the specific aim of making the process of switching supplier as smooth and rewarding as possible.

The Rehau trade fabricator has brought together its distinctive blend of friendly efficient customer service and precision quality products into a package which is easily accessible for stockists and installers. Switch without a Hitch guarantees that the Euroglaze team will be by the customer’s side every step of the way. From the outset, new customers are allocated a dedicated customer service advisor within Euroglaze who walks them through all their early orders from initial contact to delivery, and they are introduced to the despatch team and regular driver to discuss their specific delivery requirements. The aim is to make all new customers feel part of the Euroglaze family and ensure that they get exactly what they expect right from the start of the relationship. While the official Switch without a Hitch package is new, Euroglaze has actually been offering the one to one service which is at the heart of it for nearly a year, and some of the first companies to benefit from that have spoken about the benefits.

Tim Randell, for example, from retail installer Wiser Improvements in Tardebigge, near Bromsgrove, explained: “Working with Euroglaze has been a great journey so far. As a young business, we understand that developing a good working partnership with our suppliers is vital to our success. “Euroglaze has become a big piece in our jigsaw now, and we couldn’t be happier with the products and service we receive. Our dedicated customer service advisor Nicky Park is key to that. She sorts out all our enquiries and resolves any issues we have promptly and efficiently.

“Euroglaze have shown that they are customer driven and will go above and beyond to make sure they meet the high standards they promise. We’re certainly looking forward to developing and growing with them as our fabrication partner.” And, John Aston from AT Plastics in Warrington was similarly enthusiastic about the support from the customer service team. He added: “We started working with Euroglaze when we were a start up business last year. We have a great relationship with all the staff there, but I would like to personally thank Nicky for looking after us in the early days. We’re very excited about continuing our partnership with them for plenty more years to come.” Euroglaze supplies what is arguably the widest range of Rehau products of any UK supplier, matching bigger fabricators on range, quality and price but constantly striving to outdo them on service. Tel: 01226 702553 - www.euroglaze.co.uk READER ENQUIRY NO: 0218/0070

February 2018 | www.glassnews.co.uk

Call 01623 444 345 for a quote or more information

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TRADE NEWS

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ALUPROF EXPLAINS CURRENT THINKING ON ALUMINIUM PRETREATMENT There has been a lot of speculation of late on the choice of pretreatment used on powder coated aluminium profile. With ‘chrome’ based systems likely to be banned under EU’s REACH (Registration, Evaluation, Authorisation & restriction of CHemicals) in late 2017, where are we now and what should you specify? There are two National and European standards that cover the aspect of architectural powder coating, BS 6496:1984, which, despite it being withdrawn earlier in 2017, is still referred to. BS EN 12206-1:2004 is the current harmonised standard. The Qualicoat Standard, now in its 15th edition, encompasses BS EN 12206-1:2004, this BS EN standard was compiled along the lines of the European Qualicoat standard at the time of writing. The BS EN standard does refer to pretreatment systems, but is vague of what to specify, if anything. What is well known is that chrome based pretreatment systems perform very well and have the benefit of being around for many years with an extensive track record. Qualicoat recognises both chrome and chrome free

pretreatment systems and are encouraging members to adopt the newer chrome free technology. Pretreatment of aluminium includes the cleaning and etching of the surface of the aluminium with the addition of a very thin ‘conversion layer’ which bonds to the aluminium and seals it from air and moisture. It is the ‘conversion layer’ that also offers a ‘key’ for the subsequent powder coating to adhere to the profile. So, the most important part of the powder coating process is the very process that is invisible once coated! Chrome based pretreatment systems have been proven to be carcinogenic in application, i.e. when the pretreatment is being applied to the aluminium. The finished powder coated extrusion carries no chrome residue so is entirely safe in use and recycling. Aluprof, based in Poland, have been members of Qualicoat since 2003, they have been awarded with licence number ‘1508’ and carry the prestigious ‘Seaside’ option on powder coating for more exposed conditions where required. Aluprof offer the option to specify chrome or chrome-free pretreatment

systems to suit the specifier, should they have a strong preference, as they utilise both pretreatment systems in their production facility. Whilst the National and European standards are frequently seen in specifications, it is encouraging to see the growth of the ‘Qualicoat Standard’ being referred to in a growing number of specifications. What is unusual though, is the occasional specification of the AAMA standard, which has been seen from time to time. AAMA, the American Architectural Manufacturers Association, is not currently recognised in the UK. Whilst over half of the members of Qualicoat UK & Ireland have made the switch to ‘Chrome Free’ pre-treatment systems within their plants, a number are staying with chrome pretreatment, for now. The Qualicoat organisation,

Aluprof ’s vertical powder coating line, Poland

based in Zurich, have made it clear to members that they fully support the use of chrome free pretreatment systems and that this would be a pre-requisite for continued licence holders if a ban on the use of chrome in pretreatment systems was initiated again by REACH. It is understood that the ban is for the sale of such chrome pretreatment systems and not the use, so conceivably companies could carry stock of the chrome pretreatment system for continued use for a limited time. So, the reason for some applicators not changing earlier is the possibility that chrome systems could have had a last-minute reprieve. A European based association VECCO, who challenged the EU’s ruling, has led to the ruling being overturned before the sunset date of September 2017 was reached. A further 4 years has been granted for the use of Hexavalent Chrome 6 till September 2021. The NGO, the European Environmental Bureau (EEB), says these proposals are placing business interests before public health as chrome based systems continue to be used. REACH have warned that very tight guidelines will now be placed on the use

of chrome in pretreatment, this will include the need to closely monitor the health of employees, which may include the use of exposure labels and mandatory, regular medical check-ups. To date, no guidelines have been released by REACH. So why stay with chrome based systems? Some senior consultants in powder coating circles see the chrome based pretreatment systems as being the most robust available. They believe the use of this pretreatment minimises the possibility of corrosion under the powder coat finish, however, as European powder coaters are prominently ‘chrome-free’ and experience no more failures than with chrome based systems, the argument continues. Recent research from Qualicoat members, undertaken by Qualicoat in Zurich, confirms that correctly applied chrome-free pretreatment systems perform as well as their chrome cousins. When specifying Aluprof powder coating, the option exists to ask for either system, or if the project is exposed and in a harsh environment such as by the sea or near an industrial application, the robust Qualicoat ‘Seaside’ class can be specified.

Wojciech Brozyna – MD of Aluprof UK

Importantly, Aluprof staff are knowledgeable in the options and can assist any specifier getting the standard of powder coating that is specified on any project. Aluprof ’s extensive range of systems extend to unitised curtain walling, sliding folding doors, commercial doors systems and a wide range of window systems, all of which are increasingly being specified on a variety of residential and commercial projects across the UK and overseas. All systems are designed and installed by selected, specially trained companies to ensure each product meets Aluprof ’s exacting standards. Further information is available on the company website at aluprof.co.uk. By Wojciech Brozyna – MD of Aluprof UK

READER ENQUIRY NO: 0218/0072

MANUFACTURING STRENGTHENS, BUT SKILLED LABOUR SHORTAGES BITE HARD – CBI QUARTERLY INDUSTRIAL TRENDS SURVEY Manufacturing growth accelerated over the last three months according to the latest quarterly CBI Industrial Trends Survey. The survey of 369 manufacturers revealed that optimism about both business conditions and export prospects improved at an aboveaverage pace.

high on firms’ agendas, with the number of firms citing skilled labour as a factor likely to limit output over the next three months the highest for more than four decades. And overall capacity pressures are biting hard: the proportion of firms with spare operating capacity was the lowest in 29 years.

Growth in manufacturing output and domestic and export orders all picked up, compared with the previous three-month period. Stocks also continued to grow robustly: for example, inventories of finished goods stocks rose at the fastest pace since October 2013.

Meanwhile, average unit cost growth remains elevated at well above the long-run average, continuing to drive strong growth in domestic and export prices. Cost growth is expected to remain strong over the next three months and prices are set to pick up further across the board, with domestic price inflation expectations the strongest since 1984.

Investment intentions for both buildings and plant & machinery moved back above average after deteriorating in the previous quarter, while spending on innovation is expected to continue to increase at a robust pace in the year ahead. Employment grew at the fastest pace since July 2014 over the last three months, with further growth expected next quarter. However, skill shortages are

Rain Newton-Smith, CBI Chief Economist, said: “It’s good to see manufacturing going from strength-to-strength with growth up and the buoyant global economy boosting export orders. But the past depreciation in Sterling continues to leave its mark on firms’ costs and margins. With expectations for factory gate price inflation at their highest

in 30 years, the pressure on consumer prices looks set to persist. “Capacity pressures are ramping up and skill shortages are a big concern, underlining the importance of establishing a future immigration system that provides companies with access to talent and labour. The building blocks of a new system that meets economic needs and public concerns must start with scrapping the net migration target, which has never been fit-for-purpose.” Tom Crotty, Group Director of Ineos and Chair of CBI Manufacturing Council, said: “It’s great to see UK manufacturers capturing their share of the growing global market and investing in innovation. But cost pressures, skill shortages and competitiveness challenges present a growing threat to that success. “We need to see a strong focus from government on creating the conditions for businesses to grow and thrive and play their part in growing the UK’s prosperity.

It’s crucial for real progress to made in implementing the industrial strategy, improving the apprenticeship levy and designing a well-functioning migration system.” Key findings – looking ahead: • New orders growth is expected to slow modestly (+18%), as growth in domestic orders eases (+13%). Meanwhile, expectations for overseas orders growth remain upbeat (+25%) • Output is expected to grow at a similar pace next quarter (+24%) • Unit costs growth is expected to remain strong next quarter (+30%). Export price growth is set to pick-up (+22%), while domestic price growth is also set to accelerate, with expectations the strongest since January 1984 (+40%). READER ENQUIRY NO: 0218/0073

February 2018 | www.glassnews.co.uk

TRADE NEWS

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PROFINE AND KÖMMERLING AT FENSTERBAU FRONTALE 2018

SUPER SPACER EXCELS IN DUBAI’S

EXTRAORDINARY OPUS

‘The Opus’ is one of the most striking and original architectural developments the world has seen this century, and warm edge experts Edgetech played a crucial role in its construction. The 21-storey tower, designed by celebrated Iraqi architect Zaha Hadid, pushes physical and technological boundaries to achieve its extraordinary melting ice-cube shape. Bringing such a bold and outlandish vision to life required world-leading expertise – which is how Edgetech, and its high-performance Super Spacer® TriSeal™, became involved in the project. Edgetech Managing Director Chris Alderson commented: ‘The Opus is quite simply one of the most staggering and ambitious architectural projects attempted this decade. ‘It’s got a 6,000 square-metre flowing glass facade, a curved, 38-metre long, earthquake-proof glass bridge connecting two towers, and at night the structure is lit up by thousands of individuallycontrolled LEDs. Its central ‘void’ section consists of 4,554 irregularly-shaped IGUs, the vast majority of which were completely unique. ‘That called for a very specific type of spacer bar. Firstly, we couldn’t use automated application – virtually every IGU used on the project was a different shape. Secondly, rigid spacers were out of the question – they couldn’t practically be moulded into the weird and wonderful shapes that were required.

The Opus

And thirdly, we needed something that offered the highest possible level of performance. In hot climates, in particular, a warm edge spacer has to work hard to hermetically seal the space between the panes. Due to the thermal interaction between hot sunlight and shadows, strong mechanical forces permanently act on the edge compound due to the movement of the glass. ‘That’s why we chose our premium flexible spacer, TriSeal. Its unique triple seal design incorporates an inner acrylic adhesive seal for immediate unit handling, a polyisobutylene primary seal for enhanced gas retention and low moisture vapour transmission, and an outer silicone seal for structural strength and durability. It was the perfect fit for an astounding project – one we were absolutely delighted to be a part of.’

Under the motto of ‘People. Passion. Profiles.’, profine Group and its KBE KÖMMERLING and Trocal brands will be exhibiting at Fensterbau Frontale 2018 in Nuremburg, Germany from March 21st-24th and will be the largest exhibitor at the show.

technology on display. The new PremiSlide window and door sliding system, with softclose technology and enhanced sealing system will be formally launched, along with further developments to the LOCKSTAR security handle.

As well as further new product developments and innovations, there will also be a packed entertainment programme, including the legendary party night, that have become a cornerstone of the profine stand at Fensterbau over the years. New window profiles, sliding solutions, an aluminium suite and the first preview of the forthcoming System 76 outward opening casement and flush system for the UK will also be on display.

Dr. Peter Mrosik, owner and CEO of profine Group commented: ‘I think the range of our product solutions and services combined with an infotainment programme and the dialogue with our team, make our stand again an interesting platform for the window industry community.’ Stefan Seidel, managing director of profine UK and the KÖMMERLING brand concluded: ‘Fensterbau will be the perfect harmony of product excellence and entertainment as is our way. Visitors from the UK will see new patio door systems, hybrid windows and specially, the first preview of our new outward opening System 76 flush sash window.’

Colours and finishes will also form part of the stand with laminates, AluClip variants and the innovative proCoverTec finishing

For further information on Fensterbau Frontale 2018 visit www.frontale.de. For KÖMMERLING information, including System 76, on becoming a manufacturing partner, approved installer or as a building specifier, call 01543 444900, e-mail enquiries@profine-group.com or visit www.kommerling.co.uk. You can also follow them on Twitter @kommerling_uk.

For more information about Edgetech please call 02476 639931 or visit: www.edgetechig.co.uk. READER ENQUIRY NO: 0218/0074

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FRAMEXPRESS JOINS EXCELLENCE AS STANDARD POLYFRAME – THE CLEAR CHOICE FOR NORTHWICH GLASS LTD

FrameXpress, long-standing Profile 22 fabricator and one of the largest independent PVC-u fabricators of windows, doors, conservatories and composite doors in the UK, has just become an Excellence as Standard member. Mark Westbrook, Managing Director of FrameXpress, said: “For the last 20 years FrameXpress has built a reputation for excellence within the sector. The new initiative launched by Epwin substantiates the commitment both companies have to deliver only the highest standards and to help customers achieve greater potential. We are thrilled to be part of such a progressive industry development.” Gerald Allen, Epwin Window Systems’ Marketing Manager, said: “We are delighted to welcome FrameXpress to Excellence as Standard. It adds another dimension to a fabricator already renowned for the exceptional quality, service and support it offers.” Excellence as Standard (EAS) advocates excellence at every stage of a project – from manufacturing through to the physical installation in a consumer’s home. Being part of the EAS programme will help FrameXpress to drive quality in the industry by supporting its installer customers to become Excellence as Standard-accredited. By becoming members, installers can receive benefits including qualified leads via the lead generation programme, EAS branded marketing materials plus bespoke options, discounted NVQ training courses at Levels 2 and 3, access to video training, webinars and events via the Excellence Academy. FrameXpress was established in 1998 by well-known industry names Stuart Green and Mark Westbrook, which means the company

A Cheshire-based installer has made what it describes as its ‘very positive strategic decision’ after signing up to Polyframe as their key supplier of PVCu windows. The switch to Polyframe is part of Northwich Glass Ltd’s strategy to help support growth in turnover during the coming year and give them access to the largest number of window profiles available from one fabricator.

is celebrating its 20th anniversary this year. Since it was founded the company has grown from having four employees to over 60 and it now operates from a 30,000 sq ft state-ofthe-art factory in Telford, Shropshire. The company has grown so successfully thanks to a commitment to being a reliable, friendly and committed fabricator that looks to help customers grow their own business. It does this with exceptional service, marketing support and technical advice. Mark also credits Profile 22 and its Optima system, highlighting how well-respected the system is in the market and commenting on how fitter-friendly it is. Excellence as Standard is fast gaining a reputation for setting a benchmark for member programmes in the industry. It’s a reputation that can only be enhanced when a fabricator of the stature of FrameXpress joins. Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0218/0077

DECEUNINCK SALES UP 30% IN DECEMBER Deceuninck UK is pleased to report that thanks to offering truly innovative products to its proactive and driven customer base, the company saw a 30% increase in like for like sales in December 2017 compared with December 2016. With these impressive sales results and 52% of everything the company makes now in colour, Deceuninck clearly remains one to watch in 2018. Rob McGlennon, Managing Director of Deceuninck UK says: “We had an exciting year in 2017 with the launch of our Heritage Window Collection, some prestigious new customer wins, hitting and surpassing the 50% colour milestone (and seeing some of our customers do the same) and of course winning the G-Award for New Product of the Year for the Heritage Flush Sash. However, we don’t intend to rest on our laurels this year. Customers can expect more of the same in terms of outstanding service, over and above marketing support and the very best products tailored to what the market wants and needs today. “We’ve made huge investments to ensure we can deliver colour with no compromise and this will continue to be a focus this year. The market is demanding more colour and the companies that are delivering a wide range of options without restrictive delays, are the

Northwich Glass Ltd recently migrated to Polyframe – the largest fabricator of Rehau frames in the UK – to exclusively supply Rehau windows and enable it to keep pace with growing demand within the domestic sector. Owner Mark Patrick, who bought the former family business in 2015, says: “The business has gone from strength to strength since I took it over, but it became apparent that we needed a long-term partner that could match our growth projections with large volumes and consistently high product quality. We tested the water with a few companies but Polyframe was the only supplier that could offer us the scale we needed with a keenly priced product. The high level of support that we’ve received since moving to Polyframe has, without question, made this the best strategic decision we’ve made so far and it will set us up for a sustained period of growth going forward.” The move to Polyframe - the UK’s largest manufacturer of PVCu windows and doors

ones reaping the rewards. We’ve given our customers a USP in this area and we see this only going from strength to strength in 2018. “It’s tough for fabricators to take a leap of faith and switch systems supplier, but as the market looks set to remain difficult this year thanks to wider political and economic uncertainty, fabricators need to follow the money by finding opportunities for increased sales. That means working with a supplier who has identified the key growth areas and is delivering the right solution for those sectors. Deceuninck UK is pleased to continue working closely with ambitious fabricators to genuinely make a difference to their bottom line.” Contact Deceuninck today on 01249 816 969 or visit www.deceuninck.co.uk. READER ENQUIRY NO: 0218/0078

and the only fabricator of five leading profiles - means that Northwich Glass Ltd has immediate access to four additional window systems and can rapidly expand its product portfolio to aid further growth. Northwich Glass Ltd, which operates from a 28,000-square foot site and currently installs around 200 PVCu windows a week in and around Cheshire, made the switch from its longstanding PVCu supplier after careful consideration. “To achieve our ambitious growth plans, we needed to work with a supplier that was of a sufficient size to offer us the best price matrix and, crucially, had the capacity to match our future needs as the business grows through acquisition,” says Mark. “After reviewing a number of suppliers and window systems, we knew that Polyframe and its Rehau system were right for us. Rehau is a solid brand that has stood the test of time and it is a trusted system that’s built to last. Just as importantly, our fitters like installing it, which helps us complete projects more quickly and cost effectively.” Northwich Glass Ltd has already seen considerable growth since switching to Polyframe and is on course to increase turnover by at least 30% in the next year. Martin Hitchin, chief executive at Rehau Ltd, added: “It’s important for us to develop relationships with the installers who fit our

products as well as continue to support Polyframe as a key Rehau partner so it’s absolutely fantastic to see firms like Northwich Glass Ltd growing and investing in their future with our system. They are proof that it needn’t be daunting to switch to a new window system and supplier and that fitterfriendly windows, like Rehau, can make an enormous difference to how quickly installers finish projects.” Northwich Glass Ltd’s showroom will be kitted out with a range of Rehau windows and will be fully equipped with supporting showroom literature to help the business convert more sales. Polyframe operates nationally and has four PVCu production sites in Norwich (fabricating Rehau), Halifax (fabricating Halo and Eurocell), Gloucestershire (fabricating Duraflex) and Livingston (fabricating VEKA) which collectively fabricate more than 13,000 frames a week. For further information on how you can easily switch to Polyframe as the UK’s leading fabricator of multisystem PVCu windows, doors and conservatories, contact 01422 330460 or visit www.polyframe.co.uk. READER ENQUIRY NO: 0218/0079

EUROCELL BRINGS JOY TO KIDS OVER CHRISTMAS PAST Hospital stays are hard for children at the best of times, let alone at Christmas. So, hoping to bring some additional yuletide cheer to little ones on wards, Eurocell Technical Products Manager Bill Devitt organised a presents donation and drop to two hospitals local to the business – the Royal Derby and the King’s Mill Hospital in Mansfield. The presents came from colleagues and customers alike, and Bill was able to present dozens of gifts to

the respective children’s wards in the runup to the holidays. For more information about Eurocell, call 0800 988 3049 or visit eurocell.co.uk. READER ENQUIRY NO: 0218/0080

February 2018 | www.glassnews.co.uk

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GLAZPART – LAUNCH TRICKLE VENT FOR THE REPLACEMENT AND IMPROVEMENT MARKET “The new DIY version of the link vent Mk2 addresses a need in the market that has benefits for trade counters, distributors, installers and home owners. Air quality improves with a product with very low air leakage and a wideranging colour palette. Stockists minimise stock investment, maximise stock turn and address a profitable market niche and who knows what else customers will buy whilst they are on your site.” but the Glazpart new vent is available to order from stock in over 30 colours including woodgrains... all without you spraying.

Today house owners are looking for those quality final touches to dress their windows which are not only a significant investment but are a highly visible part of the building fabric. Over time though inevitably trickle vents get damaged. The kids hang off them, footballs miss the goal and accidents just happen! Just think how many hundreds and thousands of vents are needed across the country! SO, YOU WANT NEW VENTS, WHAT DO YOU DO?

100 different products on the market most end up with unsightly gaffer tape.

Where can the home owner get a replacement? This is where the problems start. What size is it, will it fit over the routs, how do I fit it, can I do the DIY can I get the vents to match the window colour? With well over

For the trade, especially trade counters, distributors and stockists they have the same problems. How can they stock every vent on the off chance of a walk-in for that vent on the shelf? That’s why in general the vents end up as a different type as it just happens to be the only one stocked and who would buy a minimum quantity for the same reason.

“Your customers or installers could DIY fit them as an RMI product in minutes... how many thousands could you sell a year?”

Many installed windows also have those old standard 4 colours fitted to them, brown on Golden Oak, yellow on Irish oak , black on grey and how many other mismatched solid colours against the frame. Most will be white

So, there are a vast quantity of installed damaged, mismatched colour vents that don’t work all leading to poor air quality and look terrible. Therefore, an RMI (Repair, Maintenance and Improvement) product to address these issues would be ideal. That’s where Glazpart comes in with the Link vent Mk2, packaged and branded under Glazpart’s highly successful Packers for Professionals product range for counter sales. If as a trade counter, stockist, hardware shop or distributor you were able to stock one product, that fits the majority of installed window routs and could replace the majority of the damaged, trickle vents installed in frames. Your customers or installers could DIY fit them as an RMI product in minutes... how many thousands could you sell a year? Taking a closer look at the Link vent Mk2 (5000) which is close to the size of a traditional 4000 vent. You will see 13 fixing positions which would look odd to most? However; put the vent up to the window, fit the 4 clips (in the bag) where there is a rout and push fit the vent in seconds (if needed fit with screws into the frame material) and

you are done. The Link vent Mk2 (2500) with 2 clips replaces a traditional 2000 vent, both fitting 10mm to 13mm rout heights.

SO, ONE VENT PRODUCT IN TWO SIZES FITS ALL & COULD GROW YOUR FOOTFALL & WALK-IN’S WHILST NOT SIGNIFICANTLY INCREASING YOUR STOCK Installers can now carry a couple of repair vents for those occasional RMI jobs with the confidence they will fit most surface mounted applications. According to Dean Bradley – Sales and Marketing Manager: “The new DIY version of the link vent Mk2 addresses a need in the market that has benefits for trade counters, distributors, installers and home owners. Air quality improves with a product with very low air leakage and a wideranging colour palette. Stockists minimise stock investment, maximise stock turn and address a profitable market niche and who knows what else customers will buy whilst they are on your site.” Tel: 01295 222400 www.glazpart.com

READER ENQUIRY NO: 0218/0081

www.glassnews.co.uk | February 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

RECORD DOWNLOADS OF INSIGHT LOOKING TO EXPAND YOUR DATA’S LATEST INDUSTRY REPORT COMMERCIAL CUSTOMER BASE? If you’re looking to secure more commercial contracts, it’s vital to partner with the right systems partner. And Spectus has all the credentials you need.

The industry’s leading provider of market intelligence, Insight Data is celebrating record downloads of its latest industry report. Since its release in October, the firm has seen thousands flock to their website to get their hands on the 2017 Insight Report, which provides a complete overview of the UK window, door and conservatory industry. Curated by Insight Data MD Andrew Scott and his team of industry data specialists, the Insight Report combines in-depth analysis into the current state of the market with the latest findings and statistics on the industry’s fastest growing areas. For the first time in their series of comprehensive industry reports, Insight Data has also revealed the industry’s ‘Top 100’ companies based on both turnover and net-worth. “As businesses across the industry prepare for what will undoubtedly be a challenging 12 months ahead, accurate market intelligence provides an insight into the potential growth areas and the many opportunities that can ensure a successful 2018,” Andrew comments. “It’s fantastic to see the Insight Report maintain its position as the ‘industry bible’, helping to form the strategies of some of the industry’s biggest players and guide businesses in every sector through an incredibly fierce market.” “The industry is seeing many disruptive forces whether it’s trade counters or the rise of builder installers. We are seeing markets declining or flattening and the continued growth of premium/niche manufacturers despite consumer confidence at an all-time-

Andrew Scott, Insight Data MD

low. It’s no surprise the report has seen record downloads as businesses look to get ahead of the game.” The report is the result of extensive research and telephone interviews carried out with over 15,000 companies from Insight Data’s fenestration database. The information is then cross-referenced with accurate data from one of the UK’s leading credit reference agencies. The fenestration database is just one of Insight Data’s five key databases and makes up the incredible resource that powers Salestracker, their online prospect database, CRM system and integrated email marketing platform. Insight Data prides itself on their real-time data, validated using a seven-stage verification process for ultimate accuracy. To download your free copy of the Insight Report, visit www.insightdata.co.uk/reports. READER ENQUIRY NO: 0218/0082

Spectus has been working in the commercial sector since 1991. Its innovative, class leading window, door and curtain walling solutions have been installed in thousands of new build and refurbishment properties in the public and commercial sectors including homes, schools, hospitals, offices and industrial units. It works with local authorities and private registered providers including ALMOs, housing associations, house builders and contractors. It all means it’s got instant brand recognition that’s very reassuring and gives contractors working with Spectus instant credibility. Spectus is a leading commercial supplier because of the quality of its products and the quality of its support. Its products are at the cutting edge of innovation while also offering strong aesthetic and practical benefits. What’s more, from manufacturing and lifecycle optimisation

to maximising thermal efficiency, it continuously strives to exceed current environmental requirements, which means it’s helping commercial organisations to meet their own targets. The brand’s Approved Commercial Manufacturer’s scheme supports fabricators working in the commercial sector. Members are guided through all the required standards, including constructionline/EXOR and relevant quality accreditation, and are supported with training, full literature and continuous personal development seminars to keep them up to date with all the best practice techniques. Spectus also has a comprehensive support team in house to support the commercial market. Commercial fabricators are assisted with technical support including Window Energy Ratings, wind loading calculations, load bearing calculations and section details for specifications. All of its products are listed in RIBA nbsPlus as well as on www.ribaproductselector. com, the buildings products

library for construction professionals. BIM objects for its products are also available on www.spectus.co.uk and www.bimstore.co.uk. The support continues to site as well. The specification team works alongside customers and liaises with other parties such as residents, attending any meetings to offer advice on the specified products, styles and hardware to ensure complete buy-in. In short, if you’re keen to explore more commercial opportunities, Spectus offers one of the best ways to do so. Tel: 0808 178 3370 www.spectus.co.uk READER ENQUIRY NO: 0218/0083

IT’S ON! FIT SHOW ‘INSTALLATION OF THE YEAR’ IS BACK FOR 2018 FIT Show’s ‘Installation of the Year’ competition, which launched in 2017 with unprecedented success, is back for 2018. The hunt is now officially on to find the industry’s best glazed installations.

industry and ‘Installation of the Year’ is our way of showcasing this. We were overwhelmed by the success of last year’s competition and wanted to maintain this platform to highlight

the UK window and door industry at its very best. The excitement last year was incredible and we expect it to be even more successful over the next few months.

New for 2018, entries are being invited across two installation categories; ‘residential’ and ‘commercial’. Whilst the actual FIT Show will not run until May 2019, Show organisers have responded to the industry’s enthusiasm for the ‘Installation of the Year’ competition by making it an annual fixture.

The competition is open now and will run until June. Each month entries will be showcased on the brand new FIT Show website, with one winner selected for both categories by FIT Show’s official judging panel made up of industry experts. Monthly prizes will be awarded to the winners in both categories, with the 6 monthly commercial and 6 monthly residential winners fighting it out to take home the overall ‘Installation of the Year’ crown in each category when it goes to public vote.

And with the inaugural Twitter competition in 2017 receiving more than 200 entries and 1,000 votes, uptake is anticipated to be high in 2018 as fabricators and installers vie to showcase their best work and take home the coveted ‘Installation of the Year’ title.

Overall winners will be announced at the 2019 FIT Show Gala Dinner and, alongside the honour of having the ‘Installation of the Year’, winners will receive a trophy and a twonight stay at a golf/spa hotel with dinner.

From facades and balustrades through to conservatories and bi-fold doors, entries can be made via Twitter by posting a picture of an installation to @FITShow and utilising either the hashtag for #Commercial or #Residential to identify the relevant category - accompanied by a short description of the project. FIT Show Event Director, Nickie West said: “The FIT Show is all about celebrating the great work that is being done throughout our

“This is a chance for people to show their competitors and customers just what they can do, with the added kudos of taking home either the monthly or overall ‘Installation of the Year’ winners’ crown.”

Üni_Slide, partnered with Barc Architects, won the 2017 FIT Show Installation of the Year title for this crisp, light filled building featuring Üni_Slide’s sophisticated minimal sliding door with 20mm sight lines. For 2018 the competition will include Commercial as well as Residential projects.

Full terms and conditions can be found on the FIT Show website at www.fitshow.co.uk/IOTY. READER ENQUIRY NO: 0218/0084

February 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

INSIGHT DATA EMAIL CAMPAIGN GENERATES INCREDIBLE VERANDA SPECIALISTS RESULTS FOR IGU SPECIALISTS SLENDERLINE GLASS THE MILWOOD GROUP SEE UNBELIEVABLE RESULTS One of the UK’s foremost manufacturers of slimline heritage sealed units, Slenderline WITH INSIGHT DATA Glass has seen a fantastic performance from their email marketing strategy – designed and implemented by Insight Data.

One of the UK’s fastest growing manufacturers of outdoor living products has seen a phenomenal surge in leads and sales thanks to a little help from Insight Data.

Slenderline Glass; which is part of the Kent-based E.J. Cocker Group, specialises in advanced sealed units for all heritage and sash windows. The firm joined forces with Insight Data to promote their full range of sealed units for all traditional rebates through dynamic and powerful email campaigns. “We partnered with Insight Data looking to take our slimline units to a wider, nationwide audience and we can’t believe the success,” comments Andy Cocker, Director at Slenderline Glass. “Email marketing has generated unbelievable interest in our product range and really helped raise awareness of the Slenderline brand, which is exactly what we wanted. The response has been so impressive we’ve had to change the way we operate to answer the deluge of leads.” “It’s great to work with a company that fully understands our business, the market and the businesses we’d love to connect with. Slenderline is really flying with sales up on last year and as a Director, I can’t spend time writing email campaigns or teaching our provider what our product is. So, it’s great to work with Insight Data and their team of writers and designers who not only have that industry knowledge but can manage and send the campaigns for me. We’re delighted to be working with Insight Data and we are excited to see what this relationship brings in 2018.” Insight Data are the industry’s leading provider of market intelligence and prospect data specifically for the fenestration and construction industries. Boasting a database of over 60,000 potential customers, Insight’s in-house marketing team works with businesses across the industry to manage email campaigns, telesales campaigns and

The Milwood Group, which specialises in aluminium verandas, canopies and carports partnered with Insight Data to develop a highly-targeted marketing strategy which includes email marketing and telesales. Alongside promoting their product range, the firm wanted to showcase their new trade partner scheme. direct mail campaigns including newsletters, flyers and advertisements. Jade Greenhow, Insight Data’s General Manager comments: “We work with a wide range of businesses from systems companies to fabricators, component suppliers and sealed unit manufacturers to help them raise their profile and win new business. We do this through our dynamic marketing solutions and through Salestracker, our pioneering software which combines an online prospect database, CRM system and an integrated email marketing platform.” “It’s really great to see Slenderline Glass receive such fantastic results from their email marketing campaign. At Insight Data, we pride ourselves on the strength of our data – updated in real-time using a seven-stage verification process, which ensures we can deliver highimpact campaigns to achieve lead-generation, boosted brand awareness or both!” For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0218/0085

“We came to Insight Data looking to build the Milwood brand and establish new partnerships with potential trade customers,” comments Mark Wood, Managing Director of The Milwood Group. “The results from our campaign were far beyond what we ever could have imagined. We have received unbelievable amounts of interest in our products and services, so much so, it’s all hands-on deck to meet this new demand. Since partnering with Insight, we have employed a further eight fulltime staff.” “We were hugely impressed with Insight’s professionalism and comprehensive industry knowledge. Whether it was their telesales team, copy writers or graphic designers, we were safe in the knowledge that Insight understood what we do, who we want to target and what our products can offer them. We are delighted with what has been achieved so far and we look forward to working further with Insight Data moving forward.” Insight Data is the UK’s leading provider of marketing intelligence and prospect data for fenestration and wider construction industries. Their unrivalled database offers accurate data for over 60,000 potential customers including credit ratings, supply

information and key decision makers. Through their direct marketing division, Insight Data can create and implement targeted strategies including direct mailers, e-shots, flyers and drop cards. The firm has also invested heavily in its telesales division to offer customers like The Milwood Group, an effective way to outsource telemarketing projects. Each member of staff has received thorough industry training and product knowledge to ensure the best results. “Direct marketing is such a powerful tool, because as the name suggests, it gives businesses direct contact with potential customers”, comments Jade Greenhow, Insight Data’s General Manager. “We’ve forged a close partnership with The Milwood Group and it’s great to see such powerful results from their email marketing and telesales campaign. At Insight, we have a proven track record of helping businesses across the industry generate more leads, advance their marketing strategies and ultimately grow their business.” Insight Data are the creators of Salestracker, the industry-leading online prospect database, CRM system and integrated email marketing platform. Salestracker has helped some of the industry’s biggest systems houses, fabricators, component suppliers and sealed unit manufacturers transform their sales and marketing strategies. For a demo of Salestracker or for more information, contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0118/0086

WARM PRAISE FOR WARM EDGE EXPERTS EDGETECH IN LATEST CUSTOMER SURVEY A recent customer survey saw glowing praise for market-leading spacer bar manufacturers Edgetech. The Coventry business routinely approaches a random selection of clients taken from all spending brackets and to ask them a series of questions about their experiences dealing with Edgetech. The company analyses the responses using a measurement system called Net Promoter Score, a management tool used to gauge the loyalty of a firm’s customer relationships. By taking the percentage of customers that rated the business 9 or 10 out of 10, and subtracting the percentage of customers that rated it 6 out of 10 or under, Edgetech was

www.glassnews.co.uk | February 2018

that Edgetech’s territory sales managers are making a positive contribution to their business.

able to arrive at its total Net Promoter Score. NPS can be as low as −100 (everybody is a detractor) or as high as +100 (everybody is a promoter) with an NPS of +50 regarded as an excellent result.

“We’re delighted by the results of the customer survey,” comments Managing Director Chris Alderson. “Our excellent Net Promoter Score is particularly encouraging – the average company scores just +10, while the highest-performing businesses usually register between +50 and +80.

Throughout the year, Edgetech’s Net Promoter Score didn’t once drop below +50 and peaked at +88, an achievement the team is keen to maintain and build on. As well as measuring customers’ overall satisfaction with Edgetech, the survey also captures more detailed information about their relationship with the company. In the most recent survey, 91% of respondents said Super Spacer accounted for between 76-100% of the warm edge units they produce. 97% said Edgetech engineers respond quickly to any technical queries that arise and all customers agreed

“Our scores give us a fantastic base to build on as we strive to become even more customer-focused in the months and years ahead.” For more information about Edgetech please call 02476 639931 or visit: www.edgetechig.co.uk. Chris Alderson

READER ENQUIRY NO: 0218/0087

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

REAL ALUMINIUM BUILDS FOR THE FUTURE

MAJOR HOUSE BUILDERS SWITCH TO VERTICAL INTEGRATION

NATIONAL DEAL – NO SUB STOCKISTS... GAP POWER OF ONE MODEL SWEEPS THROUGH SECTOR

Three more of the UK’s leading house builders have signalled their support for vertically integrated materials sourcing with a switch away from multiple roofline supply partners to GAP’s Power of One model. In September, Taylor Wimpey committed exclusively to GAP for three more years and the following month Persimmon moved its entire roofline supply contract to GAP in a ground-breaking new two-year solus agreement. In early November Redrow handed the GAP Nationals team joint responsibility for its PVC-U fascia, soffit and ancillaries supply. As well as the three major players, GAP’s end-to-end manufacturing, logistics and 112-Depot distribution system is already the building materials source of choice for Lovell Homes, Miller Homes and Keepmoat. Paul Sowerby, GAP’s Director of Group Sales & Marketing said: “It’s all very exciting but let’s face it - we’ve all seen this movie before. Ikea grows wood in its own Baltic forests, Shell and BP extract, refine and retail fuel that starts life in their own oilfields, and Zara can launch a new clothing range in three weeks instead of the nine-month norm because it makes pretty much everything itself. “For house builders, the chance to engage quickly and effortlessly with every stage of the supply chain via a single point of contact is obviously important, but the big difference is the

commercial transparency and financial clarity that come with it. “Gone are the days when pricing needs to be distorted by complex, bewildering and time-consuming contract support and rebate schemes. And in a modern, competitive trading climate when relationships and mutual trust have never been so success-critical, it’s just not good enough to expect professional buying teams to negotiate with a manufacturer and then be told that their day-to-day operational dealings must be with a random mish-mash of sub-stockists. As a Board, we felt it was time to demystify the whole process and give buyers what they say they most want. One negotiation. One brand. One fixed price. One point of contact. And one simple invoice.” Following the cash acquisition of the SIG Building Plastics and SIG Windows businesses in August 2017, Blackburnbased GAP became the UK’s largest distributor of PVC-U roofline, cladding and trim products to the UK’s new home building sector. Taylor Wimpey’s Divisional Head of Group Procurement & Supply Chain Nick Dyke said: “Following a full market review in 2014, Taylor Wimpey selected General All-purpose Plastics (GAP) for our Roofline products. Being a nationwide, truly multi-sited house building company with 24+ Business Units nationally, and a Central Distribution hub in Newmarket – key for us was to ensure that all our delivery points were adequately catered for as well as a no-nonsense approach to trading . Working in partnership with GAP has facilitated this coverage. In addition, we enjoy simple net pricing with no complex and time consuming retrospective rebates, a full scheduling service and

GAP’s Power of One Model

“One negotiation. One brand. One fixed price. One point of contact. And one simple invoice.” trouble free invoicing – together with a fully enabled UK wide network of wholly owned distribution points. GAP has quickly become one of our top tier providers who consistently rank highly in our performance monitoring programme.” The 24 year-old GAP group’s National Deal – No Sub Stockists mantra is underpinned by its vast manufacturing centres in Blackburn and South Wales, by its 190-vehicle logistics fleet, and by its truly national network of Depots that provide coverage from Inverness to the Isle of Wight. As well as bringing clarity and consistency to negotiations and transactions, much of the success of GAP’s dedicated Nationals teams has stemmed from its investment in processes designed to make life easier for local site teams and their management, as GAP Nationals Sales Director Dave Tingle added. “Power of One is so much more than just a fancy slogan. It’s become a way of life. It means as much to our estimators and schedulers as it does to our plot management and calloff teams. It’s also the focus of major investment. The £1.5m spent on technology to give buyers total visibility and traceability of all current and past orders, for example, is as important as new tools such as electronic proof of delivery that we’ve introduced to save customers’ site teams costly and frustrating administration challenges further down the line.” READER ENQUIRY NO: 0218/0088

In little more than 18 months, REAL Aluminium has become not only one of the industry’s fastest-growing brands but also one of the UK’s biggest manufacturers of Smart Systems’ aluminium products - in fact, sales of its windows, doors and lantern roofs have grown by more than 300%. Now, this phenomenal demand has led parent company Customade Group to invest £250,000 in a new 23,000ft2 factory to ramp up aluminium window production by 60%. This substantial investment will cement REAL Aluminium’s position as a leading force in the supply of aluminium and enable the company to comfortably satisfy future demand. The new production facility at Stonehouse in Gloucestershire, will increase REAL Aluminium’s production space significantly, bringing it to 75,000 ft2 in total. The new space will allow REAL Aluminium to boost window production to 800 frames per week, while capacity for

Do you sell your products to trade counters? If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

aluminium bi-folding doors will increase to 300 doors per week. The £250,000 investment in plant and machinery will not only sustain REAL Aluminium’s remarkable growth but also create 40 new jobs for local people. Nick Gibbons, chief operating officer at Customade Group, explains the reasons behind the investment: “REAL Aluminium was a true step change for the industry and we’re excited by how it has achieved such rapid growth in a short period of time. Aluminium is dominant in the industry and consumer desire for it is showing no signs of slowing down. The number of installers offering aluminium has risen by more than 40% in the last five years and demand for products like sliding and bi-folding doors is predicted to rise once again in 2018. “REAL Aluminium has outperformed all forecasts and this investment into new factory space and machinery was an important

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WE REACH 20,000

BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!

strategic development for the future growth of the brand. It will enable us to build significantly on our capacity and supply products that help customers to easily take advantage of the continued demand for aluminium. “Market intelligence tells us that there is a very strong future ahead for aluminium and we’re delighted to be investing in our capability and creating a number of new jobs for people. One thing we can be sure of is that 2018 is going to be another big year for REAL Aluminium.” To be part of this REAL Aluminium growth, please call 01453 826884 or visit www.real-aluminium.co.uk. READER ENQUIRY NO: 0218/0089

Email for more information: christina@tradecounternews.co.uk *Available to existing advertisers

February 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

MODULAR DESIGN: HOW TO USE MODULAR TECHNIQUES TO SOLVE THE HOUSING SHORTAGE

Modular off-site construction methods hold potential to solve the UK’s crippling housing shortage, according to a report by the Institution of Mechanical Engineers (IME). The report, entitled “The UK House Building: Manufacturing Affordable Quality Homes” is urging the Government to provide greater incentives for the offsite construction of homes. Lead Author of the report and Fellow of the Institution of Mechanical Engineers, Dr Tim Fox said “The UK is in the middle of an acute housing crisis. Current annual construction levels are typically less than half of the estimated 250,000 new homes this country needs built every year through to at least the 2030s. The new Government needs to demonstrate real ambition, leadership and innovation, not make small piecemeal changes, if it is going to solve the UK’s housing crisis. Overhauling the way the UK constructs homes could be the quickest and most effective way of doing this.” Off-site construction technologies have advanced greatly in recent years and can offer shorter build times, better quality, better energy efficiency, less waste, and lower costs for buyers. “I’ve always believed there must be a way to get better quality and build quicker,” says Tom Bloxham, chief executive of Urban Splash While timeframes are project dependent, most estimates are that off-site-built homes can be produced in about half the time of traditional construction as the house itself can be built in the factory while foundations are being laid on site. Developers also cite the reduced requirement for scarce skilled labour, fewer construction accidents and more consistent quality of build compared to traditional construction. So is now the time for off-site construction to hit the mainstream? Bloxham thinks so, saying production line precision means his homes are both “extraordinarily” airtight, which improves their energy efficiency, and highly customisable. With his 43-home scheme in New Islington, Manchester, all sold and occupied, he is now aiming to ramp up production to several thousand a year. “We’ve shown there’s a demand for it, we’ve shown the quality is really good, and now it’s building the capacity,” he says.

A WEBSITE EXPERIENCE FROM

THE RESIDENCE COLLECTION

The Residence Collection have recently unveiled a new consumer facing website at www.residencecollection.co.uk, that has already realised an increase in unique visitors up 48% year on year, as consumers look to premium and superpremium PVCu window and door design. The website benefits from stunning installation photography and is split into the collections of R2 for squared, contemporary aesthetics, R7 for a flush appearance inside and out and the original and finest Residence 9, which is the unrivalled timber replica, flush sash window. Product design and detail is a major part of The Residence Collection and is correspondingly featured throughout the new image-rich website. There is also a unique Window Designer which has been expertly put together, to inspire both consumers and architects through a 5-step design process, starting with property type, including brick, stone and rendered finishes, before going on through window style, colour, hardware and additional extras. There’s also a lead capture facility at the end of the process, to help drive further sales enquiries to The Residence Collection retail partners. In addition, within the new website platform are comprehensive case studies, an expanded gallery with outstanding photography, including an Instagram preview, a conservation and planning section, detailed list of hardware options,

FAQ’s, blog and brochure downloads, by product category. Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘The new website is a visual feast for consumers, architects and the trade, including our highly successful retail partners, as well as being a useful and comprehensive resource hub. With record web traffic and desire for premium and super premium PVCu window and door systems, we’re again expecting another strong year.’ Please visit the new website at www. residencecollection.co.uk or for any other information, including retail and trade partner enquiries, e-mail journey@residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 0218/0091

NEXT DAY KEYED ALIKE SERVICE,

LAUNCHED BY BRISANT

Security hardware design leaders, Brisant Secure, are now looking to revolutionise the way in which customers receive their deliveries, with the introduction of a new next day keyed alike service for their range of cylinders. This includes the pioneering Ultion product which is specified by some of the most influential companies in the door and locksmith sectors. This next day service applies not only to the 1000+ variants of cylinder stocked by Brisant, but also the in-house workshop builds mixed

sized doubles, with or without thumbturns, to the same lead time. As consumers, we’re all well versed in next day delivery options from retailers like Amazon, so this new service is perfect for door manufacturers looking to deliver quality products, to a short lead time. Nick Dutton CEO of Brisant Secure commented: ‘Quality and security don’t have to be to the cost of service, as we are proving with a next-day keyed alike service. Our ability to help customers meet the shortest of deadlines with this incredible service is a major part of our unrivalled offering.’

Tickets cost just £225 + vat for a two-day ticket and £125 + vat for a one day ticket. This ticket price includes entry into the conference and exhibition, lunch and refreshments.

For further information on Brisant Secure visit www.brisant-secure.com, e-mail sales@ brisant-secure.com or call 01924 410200. For further information on the pioneering Ultion cylinder including their compelling videos, visit www.ultion-lock.co.uk.

Book your place online today: http://www.exploreoffsite.co.uk/book

You can also follow them on Twitter @BrisantSecure and @UltionLock.

READER ENQUIRY NO: 0218/0090

www.glassnews.co.uk | February 2018

READER ENQUIRY NO: 0218/0092

EPWIN’S AWARD-WINNING TRAINING & DEVELOPMENT INITIATIVE REFLECTS COMPANY’S FOCUS ON CLOSING THE SKILLS GAP Epwin takes training and development seriously, a commitment that is reflected in the company being awarded the Training & Development Initiative of the Year at the G 17 Awards. Katie Leese, Programme Manager for Excellence as Standard at Epwin, said: “We are proud to have won this award, not least because it’s an endorsement of our people development ethos.” Another reflection of Epwin’s commitment is the central role training and development plays in the company’s membership programme, Excellence as Standard, which aims to drive and promote excellence at every level of member businesses. Katie said: “We know that fabricators and installers are concerned about the skills gap and finding skilled workers. It’s something that Excellence as Standard addresses via their EAS Academy.” The EAS Academy offers two routes to creating a skilled workforce: discounted NVQ training and apprenticeships. Both routes are managed by the award-winning The Vocational College (TVC), the largest provider of glass related qualifications in the UK. Katie added: “Staff training and development is the bedrock of a successful business. Ensuring individuals are suitably qualified to perform, and given the opportunity to improve and progress is a must in today’s competitive business environment. When you invest in upskilling your workforce you get greater staff satisfaction levels and better retention rates, adding value to your business in the short, medium and long term. Excellence as Standard allows companies to harness these benefits.” Excellence as Standard has been praised for blazing a trail in the industry, particularly when it comes to training and development. And in winning the G 17 Award for Training & Development Initiative of the Year Epwin is showing that it is leading by example. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0218/0093

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The UK’s Leading Glass & Glazing Newspaper

EDGETECH TO ‘VISIT GLASS’ AT FIT SHOW 2019 CUTTING EDGE Edgetech has become one of the first bigname brands to sign up to VISIT Glass, the exciting new show-within-a-show set to take place as part of FIT Show 2019. The first time in over a decade that glass manufacturing, processing and installation will be given a national platform, VISIT Glass was launched after 40% of FIT Show attendees expressed interest in seeing more focus on glass and glass technology at future events. The show will combine key exhibitors representing leading brands with thoughtprovoking seminars on the hottest topics in glass and glazing. Edgetech Head of Marketing Charlotte Davies commented: “We’ve always hugely valued the FIT Show, and have exhibited every year since it first launched. It gives us a fantastic opportunity to make new contacts, connect with potential customers and collaborators,

and spread awareness of the many benefits of Super Spacer while building the Edgetech brand. “That’s why when we were approached about the new area, we were keen to be involved once more. The new area will offer a focal point for visitors interested in our segment of the market and we hope will draw a more targeted audience for us. We’re looking forward to attending what we hope will become a regular fixture in the glazing calendar.” Edgetech’s Super Spacer is the leading foam warm edge spacer on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance Super Spacer can reduce external noise pollution by up to 2dB, reduce condensation by up to 70%, and has been successfully tested from -40 to 85 degrees Celsius. 2017 saw Edgetech celebrate ten years of manufacturing the ground-breaking product in the UK. It was back in 2007 that the firm’s Coventry manufacturing facility first opened its doors – and a decade on, 40 companies marked their own ten-year anniversaries with Super Spacer. For more information about Edgetech please call 02476 639931 or visit: www.edgetechig.co.uk.

Visit Glass, Super Spacer

READER ENQUIRY NO: 0218/0094

FAST-GROWING ROSEVIEW TO MAKE FENSTERBAU DEBUT They’ve long been known as the industry’s foremost purveyors of the quintessentially English sash window, but 2018 will mark the first time Buckinghamshire-based Roseview have taken their award-winning offerings to Europe. In March, the fast-growing

firm will make its debut appearance at Fensterbau, one of the world’s biggest glass and glazing trade shows, in Nuremberg, Germany. Joining some of the biggest names in British fenestration, Roseview will exhibit as part of the UK Pavilion, hosted and organised by the Glass and Glazing Federation (GGF). While the company will showcase a range of products from its much-celebrated Rose Collection of uPVC sash windows, it’s likely that its flagship Ultimate Rose will prove to be the biggest draw. First introduced in 2013, its slim timber-like profiles, meeting rail, and period features as painstakingly detailed as full mechanical joints, run-through-sash horns and traditional sash furniture immediately marked it out as special.

Ultimate Rose Sash Window

Now the product has been upgraded with both a

SHOWROOM FOR CONSERVATORY OUTLET GROUP

Leading North East installation company, Pennine Home Improvements prepares to open its newest showroom in the heart of Durham. Its latest retail space, which will be situated in Dragonville Retail Park, is set to be Pennine’s largest showroom to date, and will feature seven stylish conservatories and orangeries, a window and door gallery, as well as a state-ofthe-art virtual reality design station. Pennine Home Improvements has been operating for over 40 years and now makes up one third of the newly-formed Conservatory Outlet Group. Mark Tinnion, Managing Director at Pennine Home Improvements, said: “It is a really exciting time for the Company as we prepare for the next stage of our expansion plan as part of the Conservatory Outlet Group. “The new Durham showroom comes as the result of numerous additions and advances within our product range, along with developments in cutting edge technology that calls for the addition of a virtual reality station. This will allow our customers to experience their desired living spaces, as part of our innovative and advanced design process, before building work even begins.

Greg Kane, CEO of Conservatory Outlet Group said: “The Durham showroom not only features the latest technology in the industry allowing homeowners to step inside their personalised installation before it is built, but also brings together research from outside the home improvement industry in terms of enhanced buyer experience, and customer service in order to ensure maximum conversion rates. “This new showroom takes Pennine, and the Conservatory Outlet Group to the next level, setting the way for the rest of the CO Network and the home improvement industry.”

READER ENQUIRY NO: 0218/0096

MARKETING ON THE AGENDA AT 2018 GLAZING SUMMIT A new industry-wide business conference will be held in May, aimed at tackling the big issues facing the glass and glazing industry. The Glazing Summit will take place near Birmingham on May 22nd, and hundreds of industry leaders are

“We’re hugely looking forward to heading over to Germany in March – and meeting old friends and new contacts from across the industry.” For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY NO: 0218/0095

The Durham site is Pennine’s fifth showroom in the North East. The company will open the new showroom on 22 January with a major launch event to follow on Saturday 10 February from 4pm to 8pm.

For more information about the new showroom please visit: https://www. penninehome.co.uk/showrooms/durhamshowroom/

slimmer rail, just 35mm overall, and Secured by Design accreditation. Sales Director Richard Burrells comments: “Many UK manufacturing businesses now see Europe as a problem, not as an opportunity. But while Brexit will undoubtedly bring challenges, we still see the continent as a largely untapped and potentially very lucrative market for distinctively British, high-end glass and glazing products. That’s why we’ve chosen 2018 to make our debut at Fensterbau.

“With Conservatory Outlet Group’s expertise, we’re certain this showroom will be one of the best in the country. “

Andrew Scott

expected to attend. Keynote speakers will debate the changing landscape of the industry, the impact of new products and technologies, the implications of Brexit and why some of the established ‘big players’ could disappear. The future of the industry will also be discussed in light of the recent Insight Data Window Industry Report and the latest round of mergers and acquisitions. Andrew Scott, one of the industry’s leading marketing experts, will discuss new, cutting-edge marketing strategies that will help companies gain market share and strengthen their brand and reputation. He will also explain how Purplex

generates over 15,000 qualified sales leads per month for their customers. The Glazing Summit is aimed at fabricators, installers, glass companies and material suppliers and the event will include lunch and networking. For more information visit To find out more visit www.glazingsummit.co.uk.

READER ENQUIRY NO: 0218/0097

February 2018 | www.glassnews.co.uk

QuadraL2_UK_GlassNews.pdf

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THE MACHINING CENTRE

COMPLETE AND

EFFICIENT

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

INDEPENDENT NETWORK SAYS THERE’S NEVER BEEN A BETTER TIME TO JOIN

WITH BIG CHANGES HAPPENING AT THE ORGANISATION, CAN YOU AFFORD NOT TO BE IN?

Independent Network powered by VEKA, the nation’s premier installer network, is inviting companies to join the organisation at a time when they can take advantage of record levels of investment and benefit from an innovative new consumer strategy. A promotional programme being delivered across the country is currently highlighting the opportunity for companies to join, by sharing the ‘Top Ten’ advantages of membership this year, including a huge rebrand from Network VEKA to independent Network. VEKA Group Marketing Director Dawn Stockell explains: “Since 1996, VEKA Group

“VEKA Group is increasing its marketing budget three-fold in this sector and with the greater spend on trade and consumer advertising and PR, this is a fantastic time for companies to join Independent Network and take advantage of the nationwide publicity for their business." 54

"IN member companies are recognised as some of the most professional window installers in the industry. The organisation’s logo acts as a ‘stamp of approval’ demonstrating to customers (at a glance) that these companies have met the stringent requirements demanded in the approval process." has offered the industry’s finest installer support package. In 2017, we made substantial investment in consumer research to ensure that our installer network was being recognised and understood by the largest number of homeowners and that our members were getting the most out of the offering. We delved into exactly what consumers consider when investing in home improvements, and how their buying decisions are influenced. Based on in-depth analysis of the results, Network VEKA evolved into Independent Network. “VEKA Group is increasing its marketing budget three-fold in this sector and with the greater spend on trade and consumer advertising and PR, this is a fantastic time for companies to join Independent Network and take advantage of the nationwide publicity for their business. “I think it’s fair to say there’s never been a better time to get involved. The huge number of benefits that members already enjoy are very much still available, combined with the surge in publicity of the brand, which will reflect on your business by association.

“The ‘nature’ of the Network is that local, independent firms can benefit from being part of a bigger group, with shared marketing, impressive buying power and a reputation for quality workmanship that is recognised across the country. Something that few companies would be able to achieve alone. “The plan with our current recruitment campaign is not only to increase the number of members (we only accept the very best), but to create a more evenly distributed spread across the country. This will benefit homeowners and installers in areas not currently covered by IN.” IN member companies are recognised as some of the most professional window installers in the industry. The organisation’s logo acts as a ‘stamp of approval’ demonstrating to customers (at a glance)

that these companies have met the stringent requirements demanded in the approval process. Some of the many other benefits listed in the current recruitment brochure include: a sales generation programme that generated 17,000 new leads in 2017, subsidised marketing material via the new portal, consumer finance options, free legal advice, free training and much, much more.

If you haven’t received information about taking your business to the next level with IN, you can find out more at www.inveka.co.uk/join or call 0808 1471 995. READER ENQUIRY NO: 0218/0100

February 2018 | www.glassnews.co.uk

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CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

HUMBER DOOR RAISES £500 FOR DOVE HOUSE HOSPICE The ‘Humber Door’, which was created by Hurst Plastics to celebrate Hull’s incredible year as ‘UK City of Culture 2017’, has helped to raise vital funds for a local charity. The composite door, which features a dramatic image of the iconic Humber Bridge, recently sold for £500 in aid of Dove House Hospice. Hurst Plastics’ Marketing Manager Hayley Barker was invited to the hospice to see how the funds will be used to provide day therapy and residential care for patients. Hayley said: “We were delighted to make such a special door that captures the heart of Hull and donate it to this amazing local charity. Hurst Plastics is a Hull business through and through and our local community means a great deal to us. Dove House Hospice looks after more than 1000 local people and their families every year and it was wonderful to learn that the funds raised will help the hospice provide essential patient care and support.” Jethro Shearring, Fundraising Co-ordinator at Dove House Hospice, added: “At the hospice, we provide all our services free of charge for our patients but our care is not free to provide. As the demand for our services increases, so do our running costs. We are reliant on generous donations from local companies like Hurst Plastics to help us continue our work. The Humber Door was a brilliant tribute to the city of Hull and a terrific fundraising asset. There was some competitive bidding for the door and we’re thrilled that it raised such a fantastic figure for the hospice” The unique Humber door, which was manufactured at Hurst Plastics’ dedicated factory in Hull, features a striking photograph

of the famed 2220-metre long suspension bridge. The image was reproduced on to the glazed panel of the door using Hurst Plastics’ unique digital printing technology. Offering one of the best performing composite doors in the market, Hurst Plastics is the only door manufacturer in the UK to offer digital printing direct on to glass. No longer confined to the standard glass designs which are widely offered on doors, installers can take a customer’s favourite photograph and reproduce it on to glass. This enables homeowners to create a truly personal entrance for their home. The Hurst composite door is one of the best performing composite doors on the market and is guaranteed to provide the highest levels of security. For more information on the range of Hurst composite doors or Hurst’s digital printing service, please contact Hurst Plastics on 01482 790790 or visit www.hurst-plastics.co.uk. READER ENQUIRY NO: 0218/0102

BAILEY’S BACK (WITH GM FUNDRAISING) GM Fundraising is delighted to welcome Graeme Bailey, MD of leading software specialists Business Micros, back to the fundraising team. Graeme is a long-term supporter of GM Fundraising and after supporting the recent Paddle2Pedal challenge, has volunteered to once again be part of the team of industry fundraisers. Gary Morton, chairman of GM Fundraising comments: “Graeme has been integral to GM Fundraising for many, many years and we are delighted to welcome him back in an official capacity. Graeme is one of the few supporters to have completed all of the six cycling challenges and has helped with many events over the years. His level of experience, expertise and kindness is invaluable when it comes to organising fundraising events, that need to be improved upon each time.

“After volunteering to help with the cycling element of the inaugural Paddle2Pedal challenge last summer, and ending up supporting the whole event, I couldn’t resist being more involved in the future of GM Fundraising,” says Graeme. “The camaraderie and fulfilment gained from organising events to raise money for such a worthy cause like Hope House is unrivalled. There are so many exciting things to come over the next few years; I hope my experience and insight can help to make them better than ever for GM Fundraising. I’ve really missed it and I’m glad to be back.” Gary concludes: “Alongside the current fundraising team of myself, Alan Sadler of Profix, Susie Sinden of Brouha Marketing, Adrian Barraclough of Quickslide, Andrew Glover of West Yorkshire Windows and Alison Marsh of Hope House, with the addition of

GQA SUPPORTS BARNSLEY FIT REDS CAUSE TO GET MEN FIT With the average lifespan of men living in Barnsley at 4.3% lower than women, and 1.2% lower compared to other men living across the UK, Barnsley FC Community Group, supported by GQA Qualifications are appealing to businesses to sponsor its FIT Reds initiative. The scheme targets men aged 35-years plus to attend a 9-week programme and adopt a better understanding of health and fitness issues, helping them improve their life expectancy. However, the programme, which has been running for over 7 years is seeing its funding come to an end, and FIT Reds Veterans come together to seek support from businesses to allow the programme to continue. Mick Clayton, COE of GQA, is a Fits Red Veteran and a committee member, commented, “Statistics highlight that men are less likely to be conscious of a healthy lifestyle. “The Fit Reds programme gives men the opportunity each week to attend an informal workshop with a Community Health Trainer, alongside some progressive, physical activities. Every week, individuals gain a better understanding of the effects bad habits can have on their bodies and how to make changes to improve.

“Being, largely a more male dominated industry, businesses will almost definitely experience some of the effects not leading a healthy life-style can have on its employees. We are keen

to find business, who would like to financially support the initiative and in-turn be associated with Barnsley FC Community. More details can be found on Barnsley Football Clubs Community Page: https:// barnsleyfccommunity.co.uk/ health/fit-reds/fit-reds-2018/ or by calling GQA on 0114 272 0033.

READER ENQUIRY NO: 0218/0104

Graeme, we will have a fresh injection of energy to take us forward towards our target of £2million by 2020. We have some great events in 2018, like our infamous gala dinner and the second GMF Cup, as well as the launch of our next cycling challenge “From Russia With Hope” which will take place in 2019. There are also plans afoot for the next all female challenge. Watch this space...” www.gmfundraising.co.uk READER ENQUIRY NO: 0218/0103

February 2018 | www.glassnews.co.uk

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VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

VOICE OF THE INDUSTRY

WHAT’S YOUR OPINION?

"HOW WAS 2017 FOR YOU?" Elections, Brexit, politics of every kind, currency exchange rates, inflation, interest rates, skills shortages and much more, have all combined to give us a challenging 2017. And 2018? Will it be better or worse and why? Are you positive about business in 2018?

James Keeling-Heane Sales Director, Senior Architectural Systems Providing a reliable and high quality level of customer service has always been a key priority for Senior and 2017 saw us invest in both our product range and inhouse resources so that we were even better placed to support our trade installers and fabricators through what was a challenging and unsettled year. Our plans for 2018 reinforce this commitment, with a number of further investments planned to ensure we continue to have a solution for every specification, high performance products that are easy to fabricate and install, short lead times with a fast turnaround on deliveries and above all, unrivalled customer service. We start the New Year with the launch of our new slim line Ali VU aluminium window that is ideally suited for domestic contracts and the perfect companion to our popular Ali FOLD folding aluminium door. We’re very much looking forward to talking to both new and existing trade customers about our new product offering and how we can help support their work in the residential market.

Faye Harris-Frost Senior PR Account Manager, Harris

Tina Moorhouse Managing Director, Oakland Glass

Heidi Sachs Managing Director, Modplan Ltd

2017 was an unsettling period for the industry and the recent decline of some of the largest names in construction will continue to have serious ramifications for many throughout the next twelve months and beyond. Knowing people on both a personal and professional level who have been affected, it has been heart-breaking to see how badly some companies have communicated and yet inspiring to see how many individuals have embraced the power of social media to share experiences and support.

2017 was yet another record year for Oakland Glass with a significant increase in sales of over 15%.

2017 was not without its challenges and the uncertainty around Brexit seemed to rumble on throughout the year. Having said that, 2017 was a very positive year for us at Modplan and one key highlight was FIT 2017. FIT 2017 gave us a platform to launch a new orangery roof kit with LEKA Systems which has resulted in excellent sales growth for our customers. We have witnessed a trend for feature rich conservatory roofs throughout 2017 and this trend shows little signs of slowing down.

When the outlook seems bleak, there is understandably the need to make cutbacks and PR and marketing budgets are usually the first to go. However it is those companies that can maintain a dialogue with their target markets who are more likely to weather the storm. These companies recognise that communication, whether done via website, trade press or social media, is essential to maintaining brand awareness and building credibility and trust, and we are proud to be working with a number of such likeminded construction clients to deliver strategic marketing support in 2018.

Oakland Glass have invested heavily in the previous 3 years and 2017 has seen the company extend into a second building, to enable the company to continue growing. Our strength is that we have been in business since 1986 and have a long established Management Team that are continuously looking to give our customers the support and trust, not only in the DGUs we produce, but also in the Company. Over the past 32 years, we have continued to invest in the Company and we have remained an independent. Its frustrating and difficult to understand why our industry undermines itself, by selling DGU’s for far less than the price we sold, 20 years ago. In addition to this, we now give the units a 10 year guarantee. Why do we not shout from the rooftops about how our industry has evolved, instead of treating it as if it is the poor relation?

2017 saw Modplan extend its market reach even further as we launched a new product in Las Vegas which, so far, has exceeded our expectations. Our latest new products the FlushSash, the mechanically jointed VS and the VEKA M70 window system all saw steady growth throughout the year as more customers welcomed the feature-rich benefits that these products deliver. Our business has built a reputation for building long term partnerships and being at the forefront of product development. The strength of this partnership approach will be demonstrated even further in 2018 as we extend our product portfolio and launch our new marketing and digital platforms.

Andy Jones Group Sales and Marketing Director, Synseal Group At Synseal Group we are positive about the state of the market for 2018. Last year was tough for many in the industry with volatile currency exchange rates affecting prices of raw materials, but the continued demand for aluminium products meant the launches of our WarmCore SV slim vent window and Inline Patio Door were well received, and both have recently achieved PAS 24:2016 accreditation. We also sold a record 33,000 composite doors via our Masterdor brand, including 3,000 of our aspirational, engineered timber Craftsman range. We have introduced a few new faces to our leadership team who will help us deliver our ongoing improvement campaigns, including bringing our EnviroCore and One White colour match guarantee projects to completion. Thanks to the success of these programmes, we were voted winner in the PVC Company category of the National Fenestration Awards, reminding us that the 31 million metres of PVC-U we manufactured last year remains at the heart of our business activity.

February 2018 | www.glassnews.co.uk

VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

This year will see further investment in UK manufacturing from VEKA Group. Much like 2017, we anticipate a relatively challenging market in 2018 – but we know there are always pockets of growth. Customer feedback informs our ongoing product development, so we can be confident our offering meets the needs of our client base perfectly. VEKA Group will continue to lead the industry with fantastic customer support initiatives such as Independent Network, and the consumer marketing budget has been increased three-fold in this area to support our installers in what could be considered a relatively ‘flat’ market.

Dave Jones Managing Director, VEKA Group

Paul Lindsay Sales Director, Epwin Window Systems Perhaps the biggest news to come out of 2017 was Excellence as Standard, a programme that advocates excellence at every level and gives fabricators and installers a definite competitive edge. Over 100 businesses having ‘taken the pledge’ to join the programme and it has been gathering plaudits ever since. As a business firmly focussed on product innovation, 2017 saw the launch of some major new products. This included our range of Frontier composite doors, mechanically-jointed options on both our Spectus Vertical Sider and Profile 22’s Optima Flush Casement and an Optima French Casement too. We celebrated the year with some prestigious awards which included winning the coveted Training and Development Initiative of the Year at the G17’s, a Sustainable Business Award from Business Environmental Support Scheme Telford (BESST) 2017, for Carbon and Energy Management and the BPF Energy Award 2017 for the facility BPF/F00150 within the Climate Change Agreement. With major new developments planned for 2018 we continue to listen to customers and meet their needs in a changing market as we cement our market-leading position.

Chantel Roach Sales and Marketing Director, Distinction Doors The standout moment for Distinction Doors in 2017 was the launch of our nxt-gen composite door range. nxt-gen drives the industry forward in a way that can add instant value to a fabricator and installer. The scale of the investment we made in the design, development and production of nxt-gen resulted in a product launch that sets a benchmark for the rest of the industry to follow. We introduced new production developments at our Tankersley headquarters which has enabled us to improve efficiencies and to give our customers more. We hold over 79,000 door slabs in stock at any one time – 260% more than our nearest rival, 180,000 glazing cassettes and 45,000 triple glazed units which translates into excellent availability and OTIF orders. In Distinction Doors you have the market-leading products, talented people and unrivalled service and support that allows you to stand out from the competition and capitalise on the composite door opportunities that 2018 will undoubtedly bring.

www.glassnews.co.uk | February 2018

Exciting UK developments for VEKA include multiple investments planned in lamination, to not only significantly grow our capacity, but also ensure we can offer the flexibility to service all types of demand in colours, both mainstream and complex. We will also be investing in numerous other onsite facilities, while VEKA Recycling announces plans to build Europe's most technically advanced recycling plant in Northamptonshire! We remain realistic about 2018’s potential challenges but, without investment, a company and its customers would ‘stand still’, and that is not something we are content to do.

Ross Darcy Director, Guardian Warm Roof

Peter Gray Owner, Premier Conservatory Supplies

2017 was another strong year for Guardian Roof . It was our 8th successive year of growth. We enjoyed a sales increase of over 40%. And we predict that the solid roof industry will continue to gather momentum in the UK.

2017 was another year of growth. In fact it’s our 8th year of consecutive growth.

Guardian is planning for more growth. Our network of Team Guardian installers now has more than 450 members throughout the UK. And it’s still growing. That makes us the UK’s leading replacement conservatory roof. And we don’t expect that to change. 2018 will be the first full year of our new UK-wide pilot partnership with Hertfordshire Building Control. It’s already up and running and gives our Team Guardian members exclusive access to a simpler and swifter LABC compliance process. The comprehensive service covers everything from administration through to final completion certificate. We continue to innovate of course. Our exclusive range of natural slates have done really well. The slates have all the aesthetic appeal of natural slate without the risk of cracking or breaking - and at a fraction of the weight of traditional slate. We have more innovations in the pipeline too.

Last year certainly felt different though. We had to work even harder! We expanded the product range considerably. And we now offer a much wider choice with many of the UK’s leading brands including Warmcore, Stratus Lanterns and Guardian Warm Roof. We only became a Guardian manufacturer towards the back end of 2016. So 2017 was our first full year with Guardian. This has played a key role in maintaining our growth. Through our network of installers, we’ve been able to reach previous conservatory customers. The interest in replacement roofs has been strong with them. And we’ve also seen an increase in demand as the idea of replacement roof is beginning to catch on with the general public. In fact, we were named Conservatory Roof Fabricator 2017 in the National Fenestration Awards 2017. It was a proud moment for the business. And it shows just how hard we worked and how far we’ve come with our diversified product range.

Dave Tattersall Director, ADZ Media

Deborah Hendry Director, Kolorseal Ltd

ADZ helps with the marketing of several fenestration and home improvement manufacturing clients throughout the UK.

Although I acknowledge it’s a tough market out there, with many companies suffering the effects of Brexit, currency exchange fluctuations and interest rates, Kolorseal provides a service based around colour – an upward trend being driven by homeowners wanting something different. Furthermore, as well as PVC-U colour coating, we also paint aluminium; another growing market we are happy to be part of.

For some time, and throughout 2017, the biggest challenge was how we translated digital content into leads and sales. We tested out many different approaches. We discovered that the focus on enthralling content had genuine merit. But combined results often improved when we used content as part of an integrated campaign. So, for our client Guardian Warm Roof, for example, we integrated the latest computer graphic animations and digital downloads, with installer events and paid lead campaigns. The hits and impressions were very welcome. But the sign ups and event attendance figures were where our support really demonstrated genuine value. And this is how the smart brands in the business will gain the edge in 2018. Earlier this month it was revealed that in 2017 UK product sales had declined, whilst consumer expenditure on experiences had increased. How the industry tunes into this trend in 2018 will be key.

To this end, Kolorseal has enjoyed over 30% growth in the last year alone, we’ve grown our team and we’re in the process of opening a second depot in the Midlands. Of course, a growing market brings competition but a little healthy competition is good. As the industry’s original colour coater, it’s our service, turnaround and fourteen years as fenestration specialists which continues to set us apart and one of the reasons we hold longterm relationships with many of our customers. As we start the new year, I am optimistic. The advancements we are all making in the technology of colour and paint will only help to strengthen our market.

CAREERS

The UK’s Leading Glass & Glazing Newspaper

CAREERS RECRUITMENT & TRAINING

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Helping you find & place positions. If you are looking to recruit, contact us today for prices! Email: christina@glassnews.co.uk or Tel: 07805 051322 Do you sell your products to trade counters?

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NEW APPOINTMENTS

Previously of Glass Systems Group, Simon joins the glass company owned by Synseal Group to replace Mark Cerrone, who has taken up a Director role at The Glass Machinery Company Ltd. In Simon’s role as General Manager, he will oversee the company’s four glass production facilities in Nottinghamshire, Blackburn, Wigan and Essex, reporting to Glass Managing Director Derren Gittins, who joined Global Glass last April. Since then, glass orders have increased by 40%, filling the additional capacity gained in the purchase of Global Glass Essex in December 2016. With more than 28 years’ experience in glass processing, Simon started his career as a plant engineer before spending two decades in domestic IGU manufacture as both an Operations Manager and General Manager at various businesses within Pilkington. He has subsequently spent the last two years in the

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MARK TIMMONS JOINS SYNSEAL GROUP AS COO

“I am delighted to be joining the Global Glass team at Synseal Group. This is an industry and customer base that I know very well and I’m looking forward to using the expertise gained from many years at Pilkington and Glass Systems Group." role of UK General Manager at Glass Systems Group. Commenting on his appointment, Simon said: “I am delighted to be joining the Global Glass team at Synseal Group. This is an industry and customer base that I know very well and I’m looking forward to using the expertise gained from many years at Pilkington and Glass Systems Group to help improve Synseal Group’s already impressive glass business, with the aim of giving our customers the very best possible quality and service across the whole of the UK.” Derren Gittins, Glass MD for Synseal Group, added: “Simon joins us at a very exciting time, following us winning Glass Company of the Year at the G17 Awards last year. He has a proven track record in the glass business of building and maintaining excellent operational standards and will help us in our campaign to become recognised as a world class manufacturer.” READER ENQUIRY NO: 0218/0106

BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!

NEW APPOINTMENTS

SIMON CLARKE JOINS GLOBAL GLASS Simon Clarke has been confirmed as the new General Manager of Global Glass, overseeing daily operations at their four UK based sites.

WE REACH 20,000

Synseal Group has announced the new role of Chief Operating Officer has be filled by Mark Timmons, who joins them with a breadth of experience across manufacturing and operations. With previous roles including COO at Zotefoams, Global Operations Director at Tessenderlo (Gelatins) and Production Director at Eurocell, Mark is no stranger to driving operational change and improvements and will be working closely with CEO Deborah Kemp to streamline operations and logistics across the Synseal Group.

Mark said: “It’s a very exciting time to join the business. I’ve known of Synseal Group for a number of years following my time with one of our competitors, and with a first class product range it has always been an attractive business to be part of. “I’m delighted to have the opportunity to be part of the journey ahead of us now. Already a very strong business, but still with good opportunities to improve our performance, I’m relishing the challenge of driving positive change through our operations and improving our performance to ensure that we deliver

on our promise of the best possible customer experience.” CEO Deborah Kemp added: “Mark joins us with a wealth of experience to support me and the broader team in the areas of supply chain, manufacturing and continuous improvement. We already have a strong team working in these areas, and Mark will bring more operational resource and experience to drive through some of our ambitious plans. We are delighted to have him on board.”

READER ENQUIRY NO: 0218/0107

February 2018 | www.glassnews.co.uk

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENTS

Tracy Lockyer

NEW APPOINTMENTS

Craig James

Lewis Cotton

TEAM EXPANSION FOR FRAMEXPRESS AS GROWTH CONTINUES FrameXpress management is delighted to announce a further team expansion as the company continues its development programme on the back of a very successful year. This is an important milestone in the company’s growth with management focused on a strategy to build upon its already strong customer support services. As FrameXpress gears up for new developments heading into 2018 at the start of its 20 Year Anniversary, and with demand for products at an unprecedented high, a number of new opportunities have opened to further expand the team. Tracy Lockyer joins the company in the Order Processing department where she will handle order queries, customer liaison, job quotes and will also be responsible for re-ordering parts. With extensive experience within the industry prior to joining the company, she is very familiar with the high standards of service associated with FrameXpress. On her new role Tracy comments, “Assisting with customer care has been an integral part of my work before, and as such I am very much looking forward to becoming part of the strong, cohesive team here at FrameXpress.” Additionally, there have been two promotions for long standing staff members Craig James and Lewis Cotton. Craig has been appointed Commercial Contracts Manager where he will now work alongside Sarah Price, Commercial Sales Manager. He will be responsible for administration and customer

liaison on all commercial client accounts and this will help to underpin the qualities of the existing team. Lewis’ promotion to Order Processor from the Glass Division, ensures that the company will remain efficient and will result in stronger business relations with customers both regionally and nationally. Customer liaison and support will be a key part of his new role.

KEVIN WARNER STRENGTHENS SYNSEAL’S SALES TEAM Well-known industry figure Kevin Warner has joined Synseal Group to take a leading role in directing their national sales strategy.

With demand for the company’s products and services increasing steadily, it has become clear more businesses are turning to frameXpress as a preferred trade supplier due to product quality and strong support services.

Previously Head of Sales and Marketing at profine GmbH (Kömmerling), Kevin has 25+ years’ experience in the industry and joined the team at Synseal Group just before the Christmas break, reporting into Group Sales and Marketing Director Andy Jones.

On the new appointments, Tim Ball, Operations Director comments, “Keeping an eye on future market direction and giving customers the best support possible is vital. It was essential to strengthen our team and resource it to capitalize on our strong position in this mature market.

Kevin Warner, Synseal’s new Sales Director, said: “With the marketplace changing so dramatically in the UK and Ireland, Synseal Group has a great opportunity following its substantial growth to position itself as the industry’s leading UK manufacturer.”

The restructure is already having a very positive impact with our customers and this strategic programme will ensure that we achieve lasting growth and continued success.” FrameXpress is a leading trade fabricator and supplier providing pvc-u windows, doors, conservatories and ancillary products including aluminium bifold and Composite Doors. For more information contact the team on 01952 581100 or visit the website www.framexpress.co.uk. READER ENQUIRY NO: 0218/0108

www.glassnews.co.uk | February 2018

NEW APPOINTMENTS

WELGLAZE NAMES TOM SWALLOW AS NEW MANAGING DIRECTOR

“Synseal’s product offering is second to none with further investments in the pipeline to develop this wide range even further." “Synseal’s product offering is second to none with further investments in the pipeline to develop this wide range even further. I’m looking forward to working with our national sales team and alongside Andy to take Synseal Group to the next level.” Andy Jones, Group Sales and Marketing Director at Synseal Group, added: “Kevin’s industry experience will prove to be an invaluable asset to enhance our national sales activity at Synseal and I’m delighted he has chosen to join us at this exciting time.” READER ENQUIRY NO: 0218/0109

Audasi Group has announced the appointment of Tom Swallow as Managing Director of Welglaze, the Hertfordshire fabricator the group acquired a year ago. Tom’s many years in the pivotal role as Sales & Marketing Director at Quickslide - Welglaze’s northern stablemate - amply affirm his credentials for the job, as Group Chairman Adrian Barraclough explained: “We set out from the beginning to develop Welglaze with the same ethos and standards as Quickslide in terms of product quality, service and marketing support. Tom’s track record leaves us in no doubt that he is the right person to take Welglaze forward with those same goals and standards. Tom said: “The past year has seen a complete transformation at Welglaze, from the move into a new purpose-built factory and significant investment in new production equipment to recruiting and training the right staff and establishing efficient factory processes. Now, with much of that in place, Welglaze is ready to build on the philosophy of

continuous improvement in seeking new goals and I am very excited to have been tasked with leading the company forward from here.” The acquisition of Welglaze gave Audasi a major foothold in the South of England after 15 years of Yorkshire-based Quickslide growing into not only a major window and door fabricator but also a pioneer of bringing the iconic sliding sash window into the mainstream of the installers’ offering. The two combined now offer national coverage of one of the industry’s most comprehensive ranges of PVC-U and aluminium windows and doors for the trade and commercial markets. Adrian Barraclough concluded: “The addition of Welglaze has taken the group into another league altogether and now, with the strong leadership of Tom at the helm, we are ready to continue building on that solid base as we take the group into the future.” www.welglaze.co.uk READER ENQUIRY NO: 0218/0110

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Down

7 Naked run by one who got there first? (7.6) 8 Praise after teen rave ruined (8)

1 Dive in ruining everything initially with terrible results (4)

9 Metal detection and its place in the environment (4)

2 The aim of being under canvas apparently (6)

10 About to sit cat down and make plans(7)

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12 Street song supporting the upwardly mobile (5)

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14 It’s at best a shame to conceal a hoard! (5)

5 Backed by a good man Rita was trained to be a painter (6)

16 Ministers ordered to persevere (7) 19 Covering fifty percent and above (4) 20 Weird RAF artic becomes a flying machine (8) 22 A ripe moment to break into the Turkish Kingdom (13)

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Fill in your answer and your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/02/18.

Entry deadline: 20/02/18.

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MACHINERY

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The one-stop place for all your industry suppliers... MARKETING & DESIGN 3 0218/0111

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Call. 07590 818 458 Email. hello@hook-a-duck.co.uk Twitter. @hookaduck

IN GLASS NEWS!

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WARRANTY

f! o o r e n o r nde

0218/0115

u Everything

5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

5 Star Warranty

Date of Purchase:

Installation Company: Manufacturers Receipt / Invoice

Order Number

Confirmation:

Number: This forms the

traceability of

your warranty,

not completing

(found on the

this section will

YEARS

label on the frame)

fail to validate

your warranty.

online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles warranty om/registration years mechanical 10 -hardware.c www.trojan warranty Friction stays 10 years mechanical Espag rods co.uk/registration Door lock www.totalhardwareltd. registration www.fullex-locks.com/ however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation please manufacturers. times, all at guidelines apply 18/02/2016

Liniar fabricators provide a ‘one-stop-shop’ to cater for every possible installation requirement. From wonderful windows, delightful doors, exceptional conservatory roof kits and inspired installation products – Liniar supplies the lot. The Liniar collection offers a whole host of benefits: •

Beautifully colour matched across the range

•

Unbeatable energy efficiency

•

A single point of guarantee

•

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•

Marketing tools and resources

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

08:46

ROSION OR I-C

YEARS

17/02/2016 17:32

Here’s how the process works... ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.

• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Untitled-9 1

CARD_V12.indd

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

Ground Breaking Industry First!

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900

- A4 PEARL WARRANTY

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

ARANTEE GU D*

02/2016/0001

0041 - JAN16

Warranty Booklet

ROSION OR I-C ARANTEE GU D*

hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

BY THE INSTALL BE COMPLETED

Y R 25 EARS FO

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore

EARS A 25 Y NT

Ground Breaking Industry First!

tration

Warranty Regis

EARS A 25 Y NT

0218/0114

Y R 25 EARS FO

SUPPLIES

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk

25/01/2016 14:05

WE WANT TO KNOW YOUR OPINION ABOUT THE INDUSTRY!

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tradesales@upvcmaintenance.co.uk

February 2018 | www.glassnews.co.uk

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MINI-PILING 0218/0117

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The leading manufacturer and distributor of coverhead screws and fittings to the glass industries

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www.glassnews.co.uk 65

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UK * Per leaf price is unglazed and may vary depending on size and specification of the door. Lead time is based on a standard colour. * Postcode restrictions apply

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LIVERY* DE

INLA N

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WE WANT TO KNOW YOUR OPINION ABOUT THE INDUSTRY!

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www.glassnews.co.uk

Contact Christina or Chris today! christina@glassnews.co.uk or chris@glassnews.co.uk

Do you sell your products to trade counters? If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

18/05/2016 14:46

Are you a trade counter selling your products to installers and builders? Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.

WE REACH 20,000

BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!

Email for more information: christina@tradecounternews.co.uk *Available to existing advertisers

February 2018 | www.glassnews.co.uk

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COMPOSITE DOORS

LOWEST PRICES

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GN - Classified Qtr page Advert Roofs OCT 2017.indd 1

14/09/2017 13:20

Do you sell your products to trade counters?

5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

5 Star Warranty

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Installation Company: Manufacturers Receipt / Invoice

Order Number

Confirmation:

Number: This forms the

traceability of

your warranty,

not completing

(found on the

this section will

fail to validate

your warranty.

registration

www.fullex-locks.com/

Friction stays Espag rods

18/02/2016

CARD_V12.indd

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

ROSION OR I-C

YEARS

www.totalhardwareltd.

02/2016/0001

- A4 PEARL WARRANTY

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

co.uk/registration

however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation manufacturers. at all times, please guidelines apply

0041 - JAN16

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

ARANTEE GU D*

Door lock

warranty

YEARS

label on the frame)

Warranty Booklet

ROSION OR I-C

EARS A 25 Y NT

Date of Purchase:

Y R 25 EARS FO

TED BY THE INSTALL

TO BE COMPLE

ARANTEE GU D*

Y R 25 EARS FO

tration

Warranty Regis

EARS A 25 Y NT

Ground Breaking Industry First!

08:46

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

17/02/2016 17:32

If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

Are you a trade counter selling your products to installers and builders? Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.

Ground Breaking Industry First! Here’s how the process works...

0218/0127

ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!

Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk

Promote the benefits of supply only within TCN. We can even help your new customer to sell off some machinery and reap the profits! • Unique publication targeting all aspects of this huge growth area, the Trade Counter! • Cost effective advertising • Free* reader offer banner ads (helping to monitor response levels) • Banner ad design is free of charge • Trade Counter News is publicised across all of our platforms

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk www.glassnews.co.uk | February 2018

WE REACH 20,000

Are you looking to convert smaller fabricators into supply only showrooms?

• We advertise Trade Counter News in Glass News and Fenestra Build, in print and online

Email for more information: christina@tradecounternews.co.uk *Available to existing advertisers

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USEFUL NUMBERS

British Plastics Federation (BPF) Tel: 0207 457 5000

Glass & Glazing Federation (GGF) Tel: 0207 939 9101

British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001

GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033

BSI – Assessment & Certification Tel: 0845 080 9000

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000

Proskills – Head Office Tel: 01235 833844

Council for Aluminium in Building (CAB) Tel: 01453 828851

Proskills – Glass & Related Industries Neil Robinson Tel: 07917 015 322

Dekura Tel: 01952 201631

Recovinyl (via Axion Consulting) Tel: 0161 355 7618

Door & Hardware Federation (DHF) Tel: 01827 52337

The Glazing Ombudsman (TGO) Tel: 020 7397 7200

Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975

UK Green Building Council Tel: 0207 580 0623

Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936

TRADE COUNTER NEWS Do you sell your products to trade counters? If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

Are you a trade counter selling your products to installers and builders? Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.

WE REACH 20,000

BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!

Veka Recycling Tel: 01322 38721

• Trade Counter News is publicised across all of our platforms

Waste & Resources Action Programme (WRAP) Tel: 01295 819 900

• We advertise Trade Counter News in Glass News and Fenestra Build, in print and online

Wood Window Alliance (WWA) Tel: 0844 209 261

Email for more information: christina@tradecounternews.co.uk *Available to existing advertisers

@GlassnewsMag

Christina Shaw

/GlassNews

www.glassnews.co.uk FLYSCREENS

WINDOW OPERATORS

0218/0128

0218/0129

February 2018 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

15,000 circulation!

NEED TO TARGET INSTALLERS?

Find local installers and the elusive white van man, with Glass News.

We distribute to trade counters, as well as posting copies to a database of installers.

Email: christina@glassnews.co.uk SALES & MARKETING

BI-FOLDING DOORS

The

0218/0130

FOLDING SLIDING DOOR SYSTEM True Innovation – Warm Aluminium 0218/0131

www.bisonframes.co.uk

Tel: 0800 321 7284 Email: sales@bisonframes.com Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN

DATA, DIRECT MAIL & EMAIL DATA 0218/0132

Salestracker 3.5:

0218/0133

It’s time to up your sales and marketing game

COMPLETE MARKETING SOLUTIONS

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FABRICATORS AND INSTALLERS LOCAL BUILDERS/ CONTRACTORS ARCHITECTS MAJOR CONSTRUCTION CONTACTS

How can we help you? Call 01934 808293 or email hello@insightdata.co.uk

Call 01934 808 293 for your FREE demo today or email hello@insightdata.co.uk

insightdata business is better with insight

www.glassnews.co.uk | February 2018

www.insightdata.co.uk @insightdata

insightdata business is better with insight

www.insightdata.co.uk @insightdata

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QUALIFICATIONS

BALUSTRADE SYSTEMS

0218/0135

0218/0134

Do you sell your products to trade counters?

Are you a trade counter selling your products to installers and builders?

If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.

WE REACH 20,000

BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK! • Unique publication targeting all aspects of this huge growth area, the Trade Counter!

• Banner ad design is free of charge

• Cost effective advertising

• We advertise Trade Counter News in Glass News and Fenestra Build, in print and online

• Free* reader offer banner ads (helping to monitor response levels)

• Trade Counter News is publicised across all of our platforms

Email for more information: christina@tradecounternews.co.uk

PROFILE BENDING

0218/0137 0218/0136

February 2018 | www.glassnews.co.uk

0218/0138

Go from

GOOD to

GREAT work with PR | Social Media | Digital Marketing | Creative | Video

Call 01934 808 132 and go from good to great E: grow@purplexmarketing.com www.purplexmarketing.com @Purplexuk

www.glassnews.co.uk | February 2018

/Purplex-marketing

/Purplexmarketing

0218/0139

Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold

The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.

• PremiFold harness existing C70 and O70 Gold® profiles. • No visible hinges and hardware. • Incorporates both double and triple glazing.

VISIT OUR WEBSITE TO SEE A LIVE DEMO

• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.

INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

AVAILABLE IN A RANGE OF COLOURS! A trading name of Thermal Window & Conservatory Roof Systems Ltd.

Please call:

01226 294555 or email: paul@thermaltradeframes.co.uk

Fax: 01226 294777

DEAL DIRECT WITH THE DIRECTORS!

www.thermaltradeframes.co.uk

Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN