Glass News March 2018

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3% GROWTH IN THE UK DOOR AND WINDOW FITTINGS MARKET IN 2017

forward. Standard white hardware is declining in popularity, with finishes such as brushed chrome, brass, burnished bronze and nickel becoming more popular in the domestic sector.

The UK market for door and window fittings grew by around 3% in 2017. This is lower than in 2016, in line with slowing growth rates for the construction market as a whole and stimulated by greater demand for higher specification products. The door and window fittings market is closely linked to the fabrication and installation markets as well as the overall glazing industry, which is relatively mature but has seen steady growth in recent years.

In terms of supply, the UK door and window fittings market has seen a slowing of merger and acquisition activity in the last two years, following significant consolidation of suppliers in previous years, although the industry remains highly fragmented. Due to the wide range of options, styles and applications, many companies operate in just one or a few of the product sectors within this market. Imports also continue to play a significant role in the UK door and window fittings market.

Key drivers for growth are likely to be the trend to trade up to higher specification products, particularly those which offer added security features and are aimed at the commercial sector. Another major main driver for growth will be improving output levels in the private commercial construction sector and continued growth in the housing market.

The ‘Door and Window Fittings Market Report – UK 2018-2022’ report is published

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“For 2018 and beyond, forecasts indicate marginal but positive growth, based on improving housing and construction markets - although growth will be constrained by price pressure and strong competition” said Fiona Watts of AMA Research.

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MA

Product development tends to be influenced by a number of factors including fashion, legislation and technical issues. Higher security standards play a significant role in product development and improvement, and there is some evidence of growing demand for automation in doors and windows which may drive development in the market going

3% growth in the UK Door and Window Fittings Market in 2017

IS !!

TH NTH MO

There has been little change to the product mix for door and window fittings in recent years. Locks and handles represent the two major product sectors, together accounting for over half of the fittings market, although mechanical locks have lost some share as electronic locks have become more widespread. Door closers now account for an estimated 15%, having shown stronger than average growth.

Issue 84 March 2018

THE RIGHT PEOPLE READ GLASS NEWS IS !!

TH NTH MO

Polarisation is a feature of this market and this is characterised at one end by high value, high specification products and low cost, basic product ranges at the other end – with the lower value sectors of the market experiencing significant downward pressure on average prices due to increasing import penetration.

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26/02/2018 19:15

MARCH 2018

The UK’s Leading Glass & Glazing Newspaper

ANOTHER MONTH & ANOTHER SCANDAL Every day another case of dodgy dealings, dishonesty, bribery and corruption, or just plain greed, is served up for us to read about, listen to, and to tut about as we reflect on our own honesty and clean living.

We’ve touched on (probably not a good choice of words, but hey ho!) the various goings on with our politicians, the powers that be in cinema and stage productions seemingly corrupting a variety of actresses and actors although it does seem slightly strange that, while being prepared to accept the proverbial lift up the ladder, it’s only many years later and after enjoying wealth and success, they come out of the woodwork and shout ‘foul’. As for charities, I have long been wary of the big charities after being accosted by ‘chuggers’, on a daily basis, outside Farringdon Road Tube Station, both going to and returning from work.

In fact I got to know quite a few of them over a period of two years. Even back in the early 2000s, asking them how much their CEO earned was enough to produce an embarrassed silence – there was no way I was going to hand over my bank details for them to syphon off a monthly stipend!

And now it gets worse with Oxfam hitting the headlines for all the wrong reasons and, sadly, this will make it even harder for the small, honestly and generously run charities, to gain support from a UK public that is well known for its charitable generosity.

While harping on about unseemly goings on, The President’s Club has affronted many after the report in the Financial Times, courtesy of an undercover reporter who

was there to get a story. It seems to me that the young ladies that this piece of journalism was setting out to protect, have actually become the victims. I find it hard to believe that they were unaware of the fact that they were to be hostesses and had been hired for their attractiveness. Possibly parading on stage at the start of the event in front of the large male audience was a bit of a giveaway as was the instructions as to their evening wear. Of course any assaults on their persons is to be deplored, and rightly so, however there really seems to have been very little evidence of that happening. The losers are the hospitals and other charities who feel unable to accept the cash raised… .I’m not sure that that is the right answer.

This event has, as seems to be the thing these days, escalated out of all proportion aided and abetted by social media and technology that makes communication so easy.

Not only will the jobs for promotion girls disappear from functions in 5 star hotels but now there will be no girls on the grid at F1 Grand Prix, not at darts tournaments nor showing the round numbers at boxing matches. I then read today that the event organiser Media 10 has now issued a new code of conduct ahead of its UK Construction Week Exhibition at Birmingham in October. The 650 firms exhibiting have been told that clothing must be deemed appropriate for a business event. If the organiser deems the clothing to be unsuitable the organiser reserves the right to prevent admittance of the staff. With the FIT Show just a year away, what can we expect as far as guidance for the hiring of stand staff?

At the rate things are going my betting is on full body and baggy wetsuits, so no shape can be seen, with ski masks so that no one can be seen to be more attractive than anyone else. This will of course apply to both sexes and, to be honest, that

www.glassnews.co.uk | March 2018

February 2018 crossword solution:

comes with some relief – no risk of ‘builders’ cleavage’ from those competing in the Installer Challenge!

It may seem that I’ve got on my high horse, taking it on myself to semi-defend the use of hostesses, attractive ladies and, I’m not sure if I’m even allowed to use the term, pretty girls, to enhance sporting occasions, exhibitions and the like. However I do, as they say, have previous when it comes to girls making a living from being good looking having compered the Miss Great Britain competition back in the ‘60s/’70s. These were not exploited girls: they made a living by competing in beauty contests each day of the week with the aim of picking up 2nd or 3rd place each week and, hopefully, not winning. Why not?

Simple. When they won a heat of the Miss GB, Miss Blackpool, Miss Southport English Rose, Miss New Brighton et al, it put them through to the final and cut off their weekly income stream. Winning through to the final of any of these competitions needed to happen as close to the finals as possible. We saw the same girls every week, and year after year, and it was their living. They were also hired as promotion girls for different products that were promoted around the seaside resorts. They were fun, feisty girls and they could look after themselves and enjoyed their chosen career – and they were certainly not exploited. Just saying.

CONTENTS 4

Women In Industry

5

Software & IT

6

Trade News

CONTACT DETAILS

30 Conservatories 32 Machinery 37 Hardware

‘TIME OUT’ WINNERS – FEBRUARY! Crossword: Yvonne Latter, Dorset

46

Cold Calling

46

Fensterbau Preview

48

Glass News Interview: Virtuoso Doors

Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk

52 Glass

Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk

52 Doors 56

Glass News Interview: Thermal Windows

Eye Spy: Shannon King, Kidderminster

58 Windows 65

Roof Expert

Spot The Difference: Rebecca Hudson, Acorn Windows, Essex

66

Face To Face

68

Glass News Interview: Selecta Systems

Sudoku: R Hamments, Berkshire

70 Aluminium 72

Case Study: Liniar

Congratulations to all our winners! Good Luck in this months Time Out pages!

74

Installer Focus

78

Glass News Interview: Corgi

Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk

80 Careers 83

Face To Face

84 Letters

@GlassnewsMag

Christina Shaw

/GlassNews

86

Time Out!

87

Find A Supplier

Kate Pennington Graphic Design E: kate@glassnews.co.uk

glassnews™ is a registered Trademark.

The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

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3

WOMEN IN INDUSTRY

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry

AT WORK, REST AND PLAY

This series in Glass News highlights the hopes and aspirations of women in the windows, doors, glass, roofs and hardware industry and will hopefully inspire more to make this their career.

THIS MONTH: Tina Moorhouse Managing Director, Oakland Glass

AT WORK...

How did you get into this industry?

By default actually! Oaklands was run by my late husband and my business partner Richard Oakes. Richard helped me to keep the shares in Oakland Glass and 18 years later I am still here.

What was your first job after school or college?

I worked in the service department at the Vauxhall Bedford Garage when I was 17, with a boss who used to tell me “if I was blonde I’d be lethal”! I don’t think he would get away with saying that these days! Nothing has changed though really (apart from the colour of my hair)!

Can you give a brief resume of jobs up to your current position?

From the service department I ran the administration side at the Vauxhall Bedford Garage until I was 21. At 21 I went to work for Wincanton Truck Rental starting in the admin department and eventually went on to running the depot for 4 years until my first child Victoria was born. I didn’t work again until starting work at Oakland Glass 14 years later.

AT PLAY...

Do you believe your speciality (finance, sales, management, marketing etc.) is transferable to any industry?

All work and no play makes Jill a dull girl! True or False and why?

Yes I do. I am a real people person and believe that as long as I am confident in my knowledge for any discussions taking place, and in the products I’m selling; then these skills can be transferred to any company.

I think this is very true. We all need a good balance in life, as doing the same thing over and over becomes boring and stale and what’s the point of working all hours if you can’t have fun?

Have you a career path mapped out or is it more about opportunism?

Do you achieve the work/life balance you would like to?

I do now! Our excellent Management Team at Oakland Glass look after the business with the same care and diligence, as I do, which enables me to enjoy my work and social activities.

I never had a career plan mapped out as I loved being a Mum and a Wife. I never thought I would do what I have been doing for the last 18 years or had the opportunity to be involved in a business that I not only love but enjoy and am very proud of.

Looking ahead, where would you like to be in a) 5 years’ time and b) 10 years’ time?

In 5 to 10 years’ time I would like to be spending more time with my husband, children, grandchildren and dogs with the knowledge that Oakland Glass is a highly successful IGU Manufacturer going into its 37th or 42nd Year.

AT REST...

Away from work, what is your focus?

Away from work I am a home bird. I love my home, I enjoy lots of things, cooking, gardening, decorating, renovating but mostly socialising and catching up with my husband, children, grandchildren and my wonderful friends.

With money and leisure time no object, what would you really like to do for yourself or your family?

Wow! What a fantastic question. I would buy a motor home and tour the whole of France and Italy as I love going to both places. I would love to buy my children each a house and I would finish refurbing my home.

Finally I would buy an island next to Richard Bransons!

What activities help you switch off?

I love to exercise. It has always been an enormous part of my life and I find I don’t function properly if I don’t train. I have a personal trainer who I see twice a week and I try to do at least an hours exercise each day.

I learnt to canoe and ride a bike for the first time in 50 years + last year and completed the GM Fundraising Paddle 2 Peddle event that raised over £108k. Of course like most people I enjoy the odd tipple on a weekend.

Tina Moorhouse, pictured second from the left, having just completed the Doggy Paddle - an 18 mile canoeing event. All part of the P2P training!

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry 4

March 2018 | www.glassnews.co.uk

SOFTWARE & IT

The UK’s Leading Glass & Glazing Newspaper

!

IZE PR

BUSINESS MICROS TEAM ON A MISSION IN CHINA

WIN £10 CASH PRIZE!!

Circle three differences in the boxes above, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/03/18.

It wasn’t just Teresa May who travelled over to China this February for a trade mission. Business Micros’ Directors Graeme Bailey and Jim Cronie headed east as well, joining Wegoma China and Guangdong Glass Technologies on a week-long trip.

Graeme and Jim were there to demonstrate Business Micros’ class leading EvoNET factory management system to Guangdong Glass and to work alongside Wegoma in helping them create a new state of the art manufacturing facility near Shanghai serving China’s booming commercial glazing market.

manufacturers to create paperless factories with unparalleled levels of monitoring and reporting.

It has been proven to work seamlessly with Wegoma machinery, so is potentially a perfect fit for the Chinese market.

Managing Director Graeme Bailey said: “This was a great chance for me to look at the Chinese market and see what commercial opportunities it might present for Business Micros. We’re already active

in Australia, New Zealand and other parts of Asia, so this could be the next logical step for us.”

Technical Director Jim Cronie was on the trip with a different agenda.

He added: “For me, it was about understanding how customers in China might want to use EvoNET and seeing how we might develop a bespoke version for them. We certainly have the programming capability at our Dumfriesshire centre and it could be a very exciting new challenge for us.”

Business Micros hopes to announce the outcome of the trip later in the year. Further details on EvoNET are at: www.businessmicros.co.uk.

EvoNET has long led the way in the UK in helping

Name: Tel: Address: Postcode: Email:

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www.glassnews.co.uk | March 2018

5

TRADE NEWS

BLUEMANOR CELEBRATE A DECADE WITH PREFIX

The UK’s Leading Glass & Glazing Newspaper

ISO CHEMIE TAPE SEALS GROUND BREAKING NEW HOUSING PROJECT ISO-CHEMIE’s high performance expanding foam sealing tape has been specified for an innovative project that could herald a new approach to building affordable housing.

The ISO BLOCO ONE tape has been used to provide a high performance airtight, acoustic and thermal seal for the ModCell TAM project located in the grounds of the Filwood Community Centre in Bristol.

From left to right: Hayley Dixon of Prefix with the team of Bluemanor

Bluemanor Windows are celebrating their 10th anniversary in business with key partner, Prefix Systems and over this period have become one of the most successful and highly regarded installation companies in Essex.

The company was originally founded in 2008

by Steve Clark, who brought with him over 30 years’ experience in the glazing industry, alongside wife Sharon. Over the past decade Bluemanor has expanded considerably, with family values at the very heart of what they do.

Today, the company has six fitting teams and are again looking to expand further, with the support of key business partners including Prefix Systems. Products include PVCu and aluminium windows and doors, with a number of glazed and solid roof options.

From Prefix Systems, these include ultraSKY, full Orangeries, LivinRoof, the highly regarded WARMroof system and OPUS hybrid glazing system.

Bluemanor are fully supported by Prefix South and Hayley Dixon, area sales manager, commented: ‘Bluemanor are a perfect example of a successful business that has family values at the heart of what they do.

We’d like to express a big congratulations from Prefix South and look forward to another decade of success, with our support.’

Steve Clark, managing director of Bluemanor Windows concluded: ‘Over the last 10 years we have built an enviable reputation as a business in the Essex area and have also been fortunate to build some great business relationships with the likes of Prefix Systems.

We’re now looking forward to the challenges of the next decade and the sales opportunities for a number of new and exciting products.’

Please visit www.bluemanorwindows.co.uk directly for further information. For information on Prefix Systems visit www.prefixsystems.co.uk, or call the head office on 01254 871800. You can also add to their considerable following on Twitter @prefixsystems.

READER ENQUIRY NO: 0318/00010

6

ISO CHEMIE’s sealant tape has been specified for a new approach to building affordable housing, ModCell TAM

Specialist subcontractor Entec Design Services Ltd has recently undertaken the complete building envelope of a new 83 bed Premier Inn in Middlesbrough using Exlabesa Building Systems’ ECW 50 curtain walling system and KSF Non Thermal Door system.

Developed to provide people with rapid, effective and affordable housing, TAM is also one of the most environmentally friendly building systems in Europe, combining advances in high-quality, low energy design with the innovative use of renewable construction materials, including prefabricated straw-filled panels.

Entec was appointed as the complete building envelope subcontractor by the main contractor, fellow local company Jomast. Alan Clayton, Technical Director at Entec, said: “Jomast valued our expertise and ability to provide a complete building envelope solution and were happy to let us manage and coordinate numerous trades on-site.”

Sustainability is a key driver of the project, so the ISO-BLOCO tape has been used to seal the expansion joints and gaps around the window and door frames. This will significantly help to achieve an excellent Passivhaus target of <0.69 m³/hour/m² measured at 50 Pascals air tight seal per completed building – a good standard for the construction industry is anything between 3 – 5 m³/hour/m².

Finlay White, business development director at Bristol-based ModCell, said that TAM is currently being considered by several social housing providers, and added: “ISO-BLOCO ONE is an excellent product, meeting the requirements for an easy-to-install, cost effective and extremely reliable all-round sealing solution.”

Andy Swift, ISO-CHEMIE’s national sales manager, said: “Systems like TAM are gaining increasing traction in meeting the UK’s housing demand. It has been specified as a practical and energy efficient solution for the Filwood Community Centre development among other projects.

“So, for us to be involved in this latest ground-breaking initiative not only reinforces our strong environmental credentials, but also strengthens the requirement for longer lasting sealing tapes that deliver airtight, acoustic and thermal benefits.”

ISO-BLOCO ONE offers a single product ‘fit and forget’ solution for fast and effective sealing based around the European RAL principles of three level sealing - the inside seal area is more airtight than the external one, allowing any trapped moisture inside the joint, or within the wall, to escape outwards rather than into the building.

The external seal area provides weather resistance and breathability with a minimum resistance of 1000 Pascals

ENTEC DESIGN USES EXLABESA ECW 50 CURTAIN WALLING SYSTEM AND KSF NON THERMAL DOOR SYSTEM ON PREMIER INN IN MIDDLESBROUGH

(hurricane forces), while the intermediate seal area provides extra thermal and acoustic properties, with a U-value between 0.55 and 0.8 subject to tape size, and the internal one air tightness and humidity regulation, the tape installation itself gives less than 0.01 m³ air loss when tested at 1,000 Pascals air pressure difference. All three levels are designed to accommodate movement between the adjacent materials.

Once installed, ISO-BLOCO ONE ensures a building is better protected from elemental factors like wind, dust and moisture ingress by accommodating the changes in structural movement caused by environmental, cyclical and settlement factors.

Product, which has Passivhaus certification, has CE marking and complies with energy saving regulations (EnEV) on windows and doors as well as the RAL quality assurance association, has an EC1 rating for very low emissions and a B1 fire resistant rating. It can accommodate extremes of temperature changes – from -30°C to + 80°C and is available with a 10-year performance warranty. More at https://www.iso-chemie. eu/en-GB/home/ READER ENQUIRY NO: 0318/0011

Entec used Exlabesa’s ECW 50 curtain walling system and KSF Non Thermal Door system on the project. Alan has worked with Exlabesa Building Systems for many years, dating back to when the company was known as Kaye Building Systems. He praises the ECW 50 curtain walling, saying: “It provides a high end curtain walling system that delivers what specifiers need.” He also appreciates Exlabesa’s approach, commenting: “We have a great relationship with Exlabesa and they offer a range of off-site works that we really value.”

As Alan says, the ECW 50 system has all the credentials specifiers are looking for. It’s simple and quick to install, thanks to the unique gasket design that makes glazing simple. And where a total project solution is needed, the system can be easily integrated with Exlabesa’s KWS window systems and KSF and KTS commercial door systems, as was the case with the Premier Inn project.

Entec Design Services Ltd was established in 2004 and undertakes projects throughout the UK from its offices in Stockton. The company has an experienced team and has a reputation of consistently providing a quality service that is delivered safely and on time.

The Premier Inn project was the first to be completed in the planned re-development of the Gurney Street Triangle area of Middlesbrough and the Entec team are delighted with the results.

It seems Jomast were similarly impressed, because Entec won a further project in Newcastle upon Tyne on the strength of the quality of their work.

The project is the perfect example of what can be achieved when high quality products are installed by a high quality contractor.

Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY NO: 0318/0012

March 2018 | www.glassnews.co.uk

0318/0013

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7

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

INSIGHT DATA CELEBRATES FIVE-YEARS OF MEMBERSHIP WITH THE GLASS AND GLAZING FEDERATION (GGF)

CONTINUED SUCCESS SEES MORLEY GLASS & GLAZING RENEW PARTNERSHIP WITH INSIGHT DATA FOR THIRD YEAR Morley Glass & Glazing, the highly-respected manufacturer of sealed units incorporating ScreenLine integral blinds, has extended its successful partnership with industry data specialists Insight Data for another year.

Looking to promote its innovative Uni-Blinds sealed units to both fabricators and installers nationwide, the Yorkshire-based IGU manufacturer made Salestracker an integral part of its sales and marketing. Insight’s unrivalled prospect data and market intelligence produced such strong results for Morley that they have re-signed for a third successive year.

“We’re thrilled to see the great team at Morley Glass & Glazing continue their partnership with us,” comments Jade Greenhow, Insight Data’s General Manager. “Ian and the team came to us looking to reach out to new customers across the country and really promote their product range. It’s fantastic to see how our services have helped Morley achieve this and more, and we look forward to celebrating further success with Morley over the coming year.”

Ian Short, Managing Director of Morley Glass & Glazing adds: “When it came to renewing our contract with Insight Data, it was quite simply a no-brainer for us. We’ve built a really strong relationship with Jade and the team at Insight and their business model works perfectly with ours. From those early meetings, we saw the potential of Salestracker

and now three years on, it’s an important part of how we operate as a business and a truly valuable tool.”

“We love working with the team at Insight who are always quick to respond to any of our queries or feedback and we anticipate another successful year as we extend our relationship.”

Salestracker is Insight Data’s ground-breaking online platform combining a prospect database of over 60,000 potential customers, a powerful CRM system and a brand-new, integrated email marketing platform called STEM. Delivering the difference to over 700 users including some of the industry’s biggest brands, Salestracker takes advantage of Insight’s pioneering real-time data to provide up-to-date information on suppliers, output, key decision makers and even credit ratings.

Insight Data’s in-house research team make over 20,000 calls per month to ensure the most accurate data for customers like Morley Glass & Glazing to effectively assess potential targets.

For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk.

READER ENQUIRY NO: 0318/0014

The industry’s leading provider of prospect data and expert market intelligence, Insight Data is celebrating its fifth-year of membership with the Glass and Glazing Federation. The GGF is the trusted representative of businesses across the fenestration industry – helping to promote best practice, shape regulations and set the highest technical standards.

The GGF has been a staple of the industry for over four decades, and in recent years has expanded its focus. The Federation supports businesses that not only manufacture, supply and install, but organisations within the industry like Insight Data that actively support those businesses.

“We’re delighted to be celebrating five-years as members of the GGF,” comments Insight Data General Manager, Jade Greenhow. “It has proven to be an absolutely vital partnership which helps us to best support our customers through the combination of our in-depth market research and the GGF’s insight into changing legislation and the overall direction of the industry.”

“Holding full membership for five-years is great validation for us as a business too. The GGF is committed to promoting best practice and it’s fantastic to see the Federation’s continued support of how we operate and

how we work with our customers across the country, and in every sector of the industry.”

Formed in 2006, Insight Data works closely with systems companies, fabricators, component suppliers and sealed-unit manufacturers, supplying their unrivalled industry-specific prospect data. It is accessed through their pioneering online platform called Salestracker, which combines a prospect database, a powerful CRM system and STEM, the brand-new integrated email marketing platform.

Insight’s prospect database boasts over 60,000 potential customers including architects, house builders, main contractors and professionals from the glazing industry. Using real-time data, Salestracker’s 700+ users can unlock up-to-date information on suppliers, output, decision makers and even credit ratings.

For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk.

READER ENQUIRY NO: 0318/0015

MOORAGH THE MERRIER FOR EUROLOGIK ON THE ISLE OF MAN Developers constructing a block of luxury apartments in an exposed and beautiful location on the Isle of Man chose Eurologik doors and windows from Eurocell to provide the premium appearance and robust performance required.

Lakeside Apartments is a fourstorey shoreline development of eight three-bedroom apartments in Ramsey. It has views over Mooragh Park Lake on the landward side and across the sea to the mountains of the Lake District on the other.

To make the most of these views and increase the natural light, Seymar Developments designed the apartments with five sets of patio doors opening onto balconies or patios, and two windows.

Eurologik was chosen on the advice of the main contractor, Fairway Construction, because of its high thermal performance, the lack of maintenance required and because it could resist exposure to salt.

“We’re a long-term customer and have dealt with Eurocell for a good number of years,” explains director Jonathan Cowley. “We have always found its products to be high quality and competitively priced. The apartments achieved a very good result in the airtightness testing, and that requires high quality windows and doors as well as overall attention to detail in the general build.”

The doors and windows scored 2.71m³/(h.m²) at a pressure

difference of 50Pa when tested for air permeability and so were nearly twice as airtight as required by Part L of the 2013 Building Regulations.

The exposed marine location of the apartments made low-maintenance PVC-U the material of choice as it is not prone to rot or corrosion like the timber or metal alternatives and, being A-rated, the doors and windows keep in the heat despite occasional high winds. The doors and windows were supplied with

chrome furniture in Anthracite grey on white to complement the slate stonework at ground floor level, together with white Eurocell fascias and soffits.

Offering a versatile range of window and door styles that can be tailored to suit any project, the Eurologik range includes casement, reversible, tilt-and-turn and French windows, as well as residential entrance doors and bi-fold doors.

These can be customised with a whole comprehensive range of colours, woodgrain finishes and decorative options, including Scotia and ovolo beads, mock horn sashes, arched tops and Georgian bars.

Ideally suited for new build in sensitive areas, the Eurologik window has clean sight lines due to its unobtrusive gasket line and slim profile. Its 70mm front-to-back dimension makes it the perfect choice as a replacement window because it fits the same opening as a timber frame.

Also available with chamfered beads, the advanced multichambered design of the Eurologik system (including optional six-

8

chamber slim outer frame system) and innovative recycled PVC-U thermal inserts work together to lock in heat.

These windows were amongst the first to achieve the ‘A++’ band in England & Wales for Window Energy Ratings (WERs) since the British Fenestration Rating Council (BFRC) launched the new rating in May 2015. The ‘A++’ rating is only given to those windows achieving an energy index value equal to or greater than +20.

For more information about Eurocell, call 0800 988 3049 or visit eurocell.co.uk.

READER ENQUIRY NO: 0318/0016

March 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

BOND IT SECURES QUALITY DOUBLE

Aluminium Appeal Composite Technology

Certification success. Manufacturer of sealants, adhesives and building chemicals, Bond It has been certified to both ISO 9001:2015 and ISO 14001:2015

Reflecting its commitment to manufacturing excellence and to delivering the highest levels of service and support, Bond It has secured two new quality certifications.

Building on Its success in holding ISO 9001:2008 and ISO 14001:2004 for 11 and six years respectively, the UK-based manufacturer of sealants, adhesives and building chemicals has now successfully transitioned to the 2015 versions of both standards.

The well known standards, which are employed and trusted by organisations across the globe, are revised and updated on a regular basis to ensure their continued relevancy in an ever-evolving business world.

To achieve certification to ISO 9001:2015, organisations must not only demonstrate the robust quality management systems demanded by the previous 2008 version but also meet a number of further criteria.

These additional requirements focus on aspects such as increased globalisation, a greater need for risk-based thinking and the growing use of multiple management systems at the same time.

Similarly, ISO 14001:2015 builds on ISO 14001:2004. The latest version of this certification, which continues to focus

“It also provides our customers with independent reassurance of our belief in maintaining the highest standards in every area – regardless of whether that’s product manufacturing, service delivery, staff training or environmental performance.” www.glassnews.co.uk | March 2018

on environmental management systems, incorporates a number of changes.

These changes include placing increased emphasis on environmental performance monitoring and on decentralising systems to ensure the spread of environmental management throughout an organisation.

All organisations certified to ISO 9001:2008 and ISO 14001:2004 must transition to the new 2015 versions by midnight on the 14th September 2018 after which certification to the earlier variants will no longer be valid.

Bond It’s updated certifications were awarded following an extensive and in-depth audit of the company, its systems and its working practices. This was conducted by independent, external assessors, Alcumus ISOQAR. Commenting on Bond It’s certification to ISO 9001:2015 and ISO 14001:2015, Graham Helm, operations director at the company, said: “The entire team at Bond It is delighted to have received the latest ISO 9001 and 14001 certifications.

“It’s a testament to the quality and environmentally conscious approach that prevails throughout our business.

“It also provides our customers with independent reassurance of our belief in maintaining the highest standards in every area – regardless of whether that’s product manufacturing, service delivery, staff training or environmental performance.”

Bond It is also currently working towards securing OHSAS 18001. This additional, globally recognised standard complements ISO 9001 and ISO14001 and demonstrates an organisation’s commitment to best practice health and safety management.

www.door-co.com

Leaders in innovation and quality

www.bond-it.co.uk READER ENQUIRY NO: 0318/0017

0318/0018 0098 - APR17 - DOORCO PRESS AD (129.5MM X 318MM_V8.indd 1

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9

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

KÖMMERLING REPORTS STRONG 2017 SALES profine UK and its KÖMMERLING brand have reported an increase in profile sales for 2017 based on audited figures, against a backdrop of market contraction. This has resulted in the continued trend of increasing market share in the UK for the German systems giant.

It has been another hugely successful year for the KÖMMERLING brand in the UK, with trade partners and installers eager to benefit from the impressive product engineering of the C70 and O70 GoldÆ systems, along with the patented PremiLine Pro patio door and large span lift and slide PremiDoor offering.

window and door system designed for the UK market, boasting hybrid options, along with proEnergyTec profiles for Passivhaus and other technologies. There will be products from this system previewed at Fensterbau, which will be held in Nuremburg, Germany from from March 21st-24th and the profine Group will be the largest exhibitor at the show.

In quarter 2, 2018, the company will be unveiling System 76 in the flush, casement and fully reversible formats, making it the most technically advanced PVCu

Stefan Seidel, managing director of profine UK and the KÖMMERLING brand commented: ‘2017 was again an exceptional year for us returning growth in profile sales based on audited figures, despite what was widely accepted as a difficult year for the industry. In 2018, System 76 will help re-define the market in terms of product performance and it’s something that’s already eagerly anticipated from within out network and from other fabricators.’

For KÖMMERLING information, including the new System 76, on becoming a manufacturing partner, approved installer or as a building specifier, call 01543 444900, e-mail enquiries@ profine-group.com or visit www.kommerling.co.uk.

You can also follow them on Twitter @kommerling_uk.

READER ENQUIRY NO: 0318/0019

SHOWCASING SOLIDOR SHOWROOMS OF THE MONTHA

It’s no surprise that the combination of site location near a high footfall retail park and an inspired internal layout, have made Caddy Windows the stand out choice for the first Showroom of the Month award. In the months to come there will be other worthy recipients, both large and small, joining an elite list of winners, who will additionally benefit from a new award icon, which will be added in the ‘Find Local Installers’ section of the Solidor website.

Nick Caddy, sales and marketing manager of Caddy Windows commented: ‘We’re honestly thrilled to be the first company to receive the coveted Showroom of the Month award.

We’ve taken great care to build a stunning retail environmental that helps to dispel the

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Ambitious Isle of Wight fabricator GTI Glazing Systems has become the latest fabricator to switch to profiles and products from Eurocell – the UK’s leading manufacturer, distributor and recycler of window, door, conservatory and roofline products.

Director Neil Johnson cites quality of service, competitive pricing and innovation as the three main reasons for changing suppliers.

“Service is important and we felt we weren’t receiving the support and attention that we should have, and Eurocell delivers that as well as providing well-designed, well-engineered products at a good price”, he says. “We’re always keen to grow and we need a pipeline of new and exciting products to do that, so Eurocell fits the bill”.

Another plus for GTI is the comprehensive range of roofline products and conservatory roofs in particular. “Conservatories are an important element to the business so we’re very interested in products like the Equinox and the Skypod that make them warm and comfortable all year around,” Neil adds.

The process of switching from one type of profile to another was very simple, he reports, with a loss of just one day’s production. “The changeover was very smooth,” Neil says.

“We changed from one profile to another in the course of just one week and took only a couple of days to adjust the machinery”.

As part of the new Network Development Programme, Solidor have launched a new ‘Showroom of the Month’ initiative that’s designed to reward trade partners who have created an outstanding sales environment for consumers.

This new initiative is open to all Solidor customers and the first of which to receive the coveted award is Bristol-based Caddy Windows, which is a family run business founded in 1984 and Graham and Margaret Caddy. Today their popular showroom features 25 different Solidor combinations in a sleek and polished environment, that’s a perfect example of how best to present premium, solid-core composite doors.

GTI HITS THE FAST TRACK WITH EUROCELL

myths of the tired double glazing showrooms of the 1990’s and that addresses the needs of the modern day homeowner.’

Gareth Busson, head of sales and marketing at Solidor concluded: ‘The showroom at Caddy Windows is a perfect example of how the modern day retail environment should look.

It’s not just the size of retail space, but how you carefully use it as a means to engage with potential composite doors purchasers and we’re looking forward to announcing further worthy winners in the months to come.’

For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk.

You can also find out further information at www.solidor.co.uk and add to their considerable following on Twitter @solidor.

READER ENQUIRY NO: 0318/0020

Founded by Neil and his two partners, Michael Roberts and Patrick Brady, in 1992, GTI Glazing Systems has grown to become the Isle of Wight’s largest window and conservatory fabricator and installer. GTI has more than 50 employees and numerous installation teams specialising in all aspects of the glazing and building industry. Now fabricating up to 300 windows per week, GTI has 10 teams working exclusively on windows and conservatories, while other teams focus on commercial contracts and new build projects.

“This is a company that really knows its market. All the directors are local, their

business covers everything that island will need and their attention to detail is exactly what we’re looking for in a Eurocell fabricator.

Our reputation depends upon the skill, experience and quality of the fabricators and installers, so we’re very pleased to have GTI on board,” comments Jason Bird, National Business Development Manager.

Switching to Eurocell profiles is streamlined and simple because each new fabricator has its own technical support engineer who handles everything from initial set-up and advice on production efficiency through to trouble-shooting. The engineer is supported by a technical team ready to advise and a skilled team of designers and engineers that can write sample specifications for bespoke projects.

Eurocell technical support extends to BFRC accredited simulators that provide specifications and reports that prove to customers that the products meet the necessary BFRC performance standards. The company also offers product training, either on-site or at its purpose-built research and development centre in Alfreton, which has a dedicated facility for product simulation, prototyping and testing.

On the marketing side, Eurocell has its own in-house design studio and marketing team to promote the fabricator’s business with services such as the RightSite customer website build service, providing either an offthe-shelf website or create a bespoke design at subsidised rates, bespoke brochures and direct mail. These include effective mailers, sales letters and campaigns to increase leads and prospects.

For more information about Eurocell, call 0800 988 3049 or visit eurocell.co.uk.

READER ENQUIRY NO: 0318/0021

March 2018 | www.glassnews.co.uk

0318/0022

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You can view our installation video at: www.guardianroof.co.uk/ guardian-extension/

Imagine how much more you could earn if you could build an extension in 3 weeks?

Guardian Warm Roofs and Kingspan TEK Systems have joined forces to develop a brilliant, innovative solution for home owners who need more space and a quick solution. And you can add the home extension to your product list and take advantage of a wonderful opportunity.

Be part of the Team Guardian Family and be one of the first to benefit from this amazing opportunity, visit:

www.guardianroof.co.uk/join-team-guardian/ or please email: info@guardianroof.co.uk www.glassnews.co.uk | March 2018

Local Authority Building Standards Scotland

Certificate No: EWS320

11

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

COMMERCIAL EXCELLENCE FROM FRAMEXPRESS Leading window, door and conservatory fabricator, FrameXpress Ltd, was contracted to supply pvc-u curtain walling as well as casement windows on a commercial modernisation project in Redditch.

The project brought together the skills of the team, together with Gary Millership, Specification Manager at Epwin, who helped to advise the longstanding FrameXpress customer on the installation.

The modernisation of the offices incorporated Profile 22’s curtain walling system with all windows for the project manufactured in the award winning Optima C Profile - a product recognised for its quality standards and trouble-free fitting benefits.

For Dave Stearman, Business Development Manager at FrameXpress this project not only highlights the

capabilities of the company’s range but also the strong, working partnership that is maintained between the two companies.

He comments, “Whilst our customer was familiar with aluminium commercial projects, this was the first pvc-u curtain walling project he had undertaken. As such, it was essential that all technical queries could be clarified and discussed in the planning stages.”

This latest project for frameXpress further strengthens the company’s corporate position within the commercial sector. As demand for the company’s products continues to steadily increase senior management consider that the range and support services are helping to reinforce the corporate position in the regeneration sector. frameXpress management believes in forging strong working partnerships with customers and suppliers to provide the right solution every time. Being able to understand the industry and the challenges that face them in the current economic climate puts the company in a leading position with customers.

The office modernisation highlights the very best standards in relation to modern architecture. Providing only

the best in terms of materials and performance guarantees, the company excels in customer support, no matter how complicated the installation.

Dave Stearman concludes, “Diversification is essential to succeed in today’s market as this project for our customer demonstrates. We are now firmly established as a company with vision that can and will provide the right solution on all sized projects.

Meticulous attention to detail was placed on the design and specifications for this project by everyone. It was a great exercise in teamwork by all parties.”

For more information on broad range of styles and ancillary products in the FrameXpress portfolio, please visit the website www.frameXpress.co.uk.

READER ENQUIRY NO: 0318/0023

INDUSTRY’S TOP LEADERS COME TOGETHER FOR THE GLAZING SUMMIT

Over 150 people have already registered for the Glazing Summit, the new conference for the window, door and conservatory industry.

Directors and senior management of the industry’s top systems companies, fabricators, installers, glass and component suppliers will come together on 22nd May for the oneday event which includes key-note speakers and debates.

The Glazing Summit aims to tackle some of the industry’s biggest issues and discuss the latest trends and developments including the PVCu vs aluminium debate, skills shortage,

12

the impact of new technology and legislation, and Brexit.

Insight Data’s Jade Greenhow will give an analysis of the UK market and how new competition is impacting fabricators and installers.

One of the hot topics is the current round of mergers and acquisitions, speakers will debate how this could affect the supply chain, why some of the biggest names in the industry could disappear, and discuss why now could be the perfect time to sell your window company.

Andrew Scott, managing director of Insight Data commented: “The

window, door and conservatory industry is evolving fast. This conference will give delegates the inside track on what is really going on and equip industry leaders with the knowledge and tools to confidently plan for the future.”

The Glazing Summit will be held at St Johns Conference Centre in Solihull, 5 minutes from the M42 motorway.

The conference will take place between 9:30am and 4pm and includes refreshments, lunch and networking.

To find out more or to book tickets visit www.glazingsummit.co.uk.

READER ENQUIRY NO: 0318/0024

FIRST PIGS 2018 EVENT ON 1 MARCH PIGS, the best networking event for the glazing industry is returning to Manchester for the first 2018 event on Thursday 1 March.

• Morley Glass

Hosted at The Castlefield Rooms, People in Glazing Society, better known as PIGS, bring together companies and people from across the industry for a great evening of friendly networking.

• Regalead

Sarah Ball, PIGS Organiser and Client Strategy Director at Balls2 Marketing says: “Everyone who has been to a PIGS event knows that it’s a great place to catch up with old industry friends and make great new relationships, all with a glass or two.

• The VEKA UK Group

“As always, our generous sponsors have put their hands in their pockets to sponsor the event and I would like to thank each and every one of them for doing so. We couldn’t run PIGS without you, so thank you very much.

• Yes Glazing

All of the sponsor money goes behind the bar to get the PIGS party started.

Our fantastic sponsors for Manchester are: • AluK • Build Show • The Consultancy • DW3 • Edgetech UK • Extrudaseal • FIT SHOW • Georgian Bar Company • Improveasy • Korniche

• Premier Conservatory Supplies • Selecta Systems Ltd • Senior Architectural Systems • Stuga Machinery • Synseal • Thermoseal • Titon • Total Hardware • Ultraframe • Unislide • Whizzle Ltd As usual, tickets to PIGS are free and it’s really quick and easy to register for yours, just go to: https://www.eventbrite. co.uk/e/pigs-manchestertickets-42497938478 Registration is open now and will be open until the start of the event on: Date: Thursday 1 March 2018 Time: 5pm ‘til late Where: The Castlefield Rooms, 18-20 Castle Street, Manchester, M3 4LZ

• Avantis International

• Glazpart

• OnLevel Ltd

If you would like more information about the event, or becoming a PIGS sponsor, contact Sarah on sarah@ balls2marketing.com or call 07540 049655. And don’t forget to like the Facebook page, follow PIGS on Twitter & join the LinkedIn group to get the latest updates.

READER ENQUIRY NO: 0318/0025

March 2018 | www.glassnews.co.uk

0318/0026

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13

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THREE CHEERS FOR VEKA NOMINATIONS

DW3 PRODUCTS GROUP ACQUIRED

BY MASONITE INTERNATIONAL

VEKA Group has been shortlisted for three major accolades in the prestigious Red Rose Awards, hosted by Lancashire Business View.

The industry-leading PVC-U systems supplier is no stranger to the celebrations, having won the coveted ‘Large Business Award’ just last year. 2018 sees VEKA Group shortlisted for: ‘Corporate Social Responsibility’, ‘Employer of the Year’ and the new ‘In-House Training’ award.

Masonite International Corporation have completed the acquisition of DW3 Products Group Ltd and its subsidiaries, on January 29th 2018 for an undisclosed sum.

DW3 Products Group is one of the most exciting businesses in the UK fenestration sector, boasting highly respected door brands including Solidor, Residor and Nicedor, with a manufacturing facility based in Stoke-OnTrent. The well-regarded window division is represented by The Residence Collection and Window Widgets which operate from Gloucester.

Masonite International have a number of business interests in the UK with DoorStop International, Hickman Industries, Performance Door Set Solutions and Premdor. The introduction of DW3 Products Group fits exceptionally well with Masonite’s vision to be the best provider of building products in the eyes of all stakeholders including customers, employees, shareholders, suppliers and communities.

The existing DW3 Products Group management team are all staying in their current roles and are looking to share operational knowledge and expertise collectively, to create improved and growing UK business interests for Masonite

International, who are a public company, traded on the New York Stock Exchange.

Gareth Mobley, CEO of DW3 Products Group commented: ‘The acquisition of DW3 by Masonite International is good news for all.

They have a proven track record with companies such as Door-Stop International who have grown strongly post-acquisition and without question, are the perfect fit for the group.

He continued: ‘Little will change across the group whether you are a customer of Solidor, Residor, Nicedor, The Residence Collection and Window Widgets. With the resources of Masonite behind us and opportunities to share knowledge and ideas, it will make for a very strong, stable and successful future.’

Head of HR Gabriela Hammond explains: “We’re very pleased to have been shortlisted for not just one, but three Red Rose Awards.

We were proud to have won the award for best Large Business in 2017 and we’re hopeful that our efforts will be rewarded in another category this year.

“The entry process is quite in depth as these awards are hotly contested! We’ll be up against the ‘cream of the crop’ of Lancashire businesses. Putting the different award submissions together was a great opportunity to reflect on all the hard work that goes on at VEKA and the diverse ways in which the

team have supported the local community recently. Together, we’ve raised more than £40,000 for regional charities in the last three years, and our community work has seen staff members mentoring students from local schools during partnership programmes that have proved to be mutually beneficial.

“When it comes to in-house training, we are very proud of our apprenticeship programme with record numbers of placement opportunities offered this year and we have also been able to put 70 employees through the BIT (Business Improvement Techniques) programme to enable them to gain NVQ qualifications while at work.

“VEKA was named ‘Employer of the Year’ at last year’s Burnley Business Awards, so it would be phenomenal to win in this category at the Red Rose Awards too! We know that the company couldn’t continue to be as successful as it is without the ongoing commitment of our hard-working staff. That’s why we do everything we can to make VEKA a fantastic place to work, with plenty of praise, support, social events, opportunities for career progression and more.

“Whether or not we take home the trophies, we’re very proud to have made the Awards shortlist in three categories and been recognised for the hard work we put in. I, for one, am thoroughly looking forward to visiting Blackpool’s glamorous Winter Gardens for the Awards Ceremony in March.”

For further information please visit: www.dw3group.co.uk, e-mail: info@dw3group.com or call: 01782 694716.

Tel: 01282 716611 - www.vekauk.com

READER ENQUIRY NO: 0318/0027

READER ENQUIRY NO: 0318/0028

FENSA AIMS TO BUILD ON MARKET LEADING POSITION FENSA has revealed some of its aims for 2018 as the company plans to build on its market position as the scheme of choice for installation companies in the domestic glazing sector.

Since the start of 2018, FENSA has set out on its new strategies to continue to deliver high quality services for its members.

Founded in 2002, FENSA is the original and longest serving certification body in the glazing sector, offering its competent person scheme for companies that survey and install doors and windows, to ensure they legally comply with building regulations in England and Wales. Turning 16 years old on 1st April this year, FENSA members have completed over 12 million installations and this is expected to reach 13 million in June this year - a phenomenal success story for the industry.

In 2017, following a year of innovation, restructure and management changes, 2018 will see FENSA invest in a range of initiatives and programmes to deliver greater customer service and offer more benefits to installers.

From internal customer management systems to new technical guidance documents and exclusive member seminars through to better online services, FENSA is shaping up for challenging but progressive times ahead.

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Chris Beedel, Director of Membership commented, “Last year we launched the FENSA card, the Knowledge Hub and the Installation of the Year competition. We also increased brand profile at major industry events such as The FIT Show and the G17 Awards. 2017 was certainly a year of change and productivity but now we are aiming to build on the momentum by delivering more and better services for our members in 2018.”

The company will also be part of a new GGF Group market research programme that will include in depth analysis of the market. The research project aims to help FENSA gain a better understanding of the needs and wants of its strong customer base of over 6000 installers.

James Lee, Director of Marketing and Communications commented, “The new extensive research programme will help FENSA build closer relationships with members, gain market insights and ultimately create more benefits. Being the original competent person scheme for the industry, government backed and UKAS accredited, FENSA is in a very strong brand position. By continuing to deliver high levels of service, standards and guidance FENSA will further enhance its profile in the industry and to consumers.”

Being one of the most recognised brands in the glazing installation market is underlined by the number of consumers who visited the FENSA website in 2017. Over 420,000 unique visitors used FENSA’s consumer site resulting in 3.3 million page views. Meanwhile, the fensaonline.com exclusive members site, saw over 42,000 unique visits and over 2 million page views as installers took advantage of features such as the FENSA Knowledge Hub which provides all FENSA companies with accurate data on their local area to help them shape their sales and marketing campaigns.

Chris Beedel added, “Over the years, many different and often confusing schemes have come and gone, but FENSA’s longevity is clearly down to the simplicity of the scheme, the loyalty of our members and the high quality services we deliver. We aim to reward that loyalty by giving our members improved services and more benefits. In 2017, over 2 million window and over 450 thousand door installations were registered through the FENSA competent person scheme, more than any other certification body in the glazing sector. With our new plans underway we are looking forward to giving our members the best possible service in the industry to ensure they are legally compliant and installing windows to a high standard.”

For further information go to: http://www.ggf. org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com.

READER ENQUIRY NO: 0318/0029

March 2018 | www.glassnews.co.uk

Glazing Summit May 2018

On Tuesday 22nd May 2018, hundreds of fabricators, installers, glass companies and material suppliers will converge near Birmingham to debate the future of the window, door and conservatory industry.

A line-up of top industry and business speakers will discuss the most important issues, share the latest insights and trends, and ask the big questions that will affect every fabricator and installer.

The conference is 9:30 to 1pm, followed by lunch and networking with industry leaders.

Register your interest today, visit:

www.glazingsummit.co.uk

0318/0030

The Glazing Debate Organised by POWER YOUR MARKETING

www.glassnews.co.uk | March 2018

insightdata business is better with insight

15

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

EPWIN’S EXCELLENCE AS STANDARD DELIVERS WHAT THE INDUSTRY NEEDS At the end of last year, Epwin Window Systems commissioned a piece of research to find out the top goals of fabricators and installers in 2018. The results were clear: driving more sales was the top priority for most businesses, with nearly 63% saying this would be the most important goal for them this year.

Excellence as Standard Programme Manager Katie Leese commented: “The research highlights how important our membership programme Excellence as Standard will be for our customers this year. Helping businesses to secure more sales is one of its key pillars and we are about to launch a new consumer initiative to enhance this even further.”

She says: “Our consumer initiative will promote the benefits of the EAS message direct to homeowners and drive brand awareness.

It means Excellence as Standard membership becomes more and more valuable for fabricators and installers wanting to drive sales.”

The consumer initiative is the latest addition to a programme that is packed with lead generation support.

There is a Find an Installer section on the Excellence as Standard website; fabricator members can also have a landing page on their site that incorporates an installer finder and review centre.

Installers can enhance their

listing with reviews and ratings, which they manage via the programme’s review centre, helping them to build their reputation as a trusted business.

There is advice and training on digital marketing strategies to help members harness what social media and the web have to offer. To drive excellence throughout a business and further enhance its reputation as a go-to company, there are training and development opportunities via the EAS Academy.

There’s also the over-arching support of a dedicated brand manager, customer service, technical advice and business development contact that members can get in touch with when they need one-toone support.

Epwin Window Systems have a reputation for delivering genuinely customer-focused support and being ahead of the curve when it comes to delivering what the industry needs. It’s clear that in Excellence as Standard the group has done it again.

Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 0318/0031

PRESS OFFICE PRESENCE FOR SOLIDOR CUSTOMERS As part of their new Network Development Programme for 2018, Solidor have just launched a revolutionary Press Office for their installer partners, to enable them to generate strong press coverage on a more local basis and to support their other marketing activities.

Research has shown that PR, while one of the most powerful tools within the marketing armoury in the fenestration sector, is less so adopted by installer partners in the consumer sector. This move by Solidor to introduce a customer Press Office further highlights the fact that the solid core composite door leader is continuing to invest in new ideas and fresh thinking.

Local papers both in print and digital format are always looking for content and so with direct access to the PR, brand and marketing consultancy of Solidor Group, their customers can look to reap the benefits of editorial coverage directly and within the brand guidelines set, by the award-winning composite door manufacturer.

Gareth Busson, head of sales and marketing of Solidor Group commented: ‘The launch of the Press Office is another marketing initiative designed to set our customers apart and to help them fulfil further sales of our composite doors. If they already have existing advertising campaigns within their respective local media, then we can maximise the value of this with powerful and incisive PR.’ For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk.

You can also find out further information at www.solidor.co.uk and add to their considerable following on Twitter @solidor.

READER ENQUIRY NO: 0318/0032

16

GERMAN PLASTICS GIANT PICKS WELLINGBOROUGH TO BUILD EUROPE’S MOST ADVANCED WINDOW RECYCLING PLANT VEKA Recycling Ltd, a division of one of the world’s biggest PVC-U window profile manufacturers has chosen Wellingborough for the location of what will be Europe’s most advanced facility dedicated to recycling PVC-U window and door profiles.

The company has taken over a former metals recycling plant in Neilson Road on the Finedon Industrial Estate in the north east of the town and will spend more than £8 million to create build a facility ready to accept and convert UK unused offcuts and old PVC-U windows into re-usable polymer.

The 5.5 acre Wellingborough plant will be the third such facility to be built by VEKA Umwelttechnik GmbH, the specialist recycling subsidiary of the VEKA AG Group, of which VEKA Recycling Ltd is a wholly owned division. The company has pioneered PVC-U recycling in Europe with its first plant opening in Behringen, Germany as long ago as 1993. A further facility was opened in France in 2006.

The latest, the Wellingborough plant, will enable VEKA Recycling Ltd to fully re-process PVC-U window and door frames into material that can be re-manufactured as new products including window profiles, cills and trims and also a range of products as diverse as cable management and construction products. Plans are for the plant to open initially this year and to be fully operational from spring 2019, with up to 50 jobs expected to be created.

Rubber, metals and other impurities will all be separated from the PVC-U to enable re-

VEKA opened the first PVC-U recycling plant, in Europe, shown in this picture at Behringen, Germany, in 1993. The Wellingborough facility will be built on a similar sized 5.5 acre site.

manufacture as part of the most sophisticated process of its type installed anywhere in Europe. The combined capacity of the three plants will exceed 100,000 tonnes of PVC-U windows a year.

Speaking for VEKA Recycling Ltd the company’s Managing Director, Tony Cattini said: “This is a real-world commitment by the VEKA Group towards the UK and recognition of the continued importance of the British market post-Brexit.”

Simon Scholes, Commercial Director added: “The Neilson Road site will be substantially redeveloped and equipped from scratch to take advantage of the latest recycling technologies.

This will give us the ability to produce the highest quality polymer for use in a range of construction products, including brand new window and doorframe profiles. We will have the ability to promote and deliver PVC-U windows as truly sustainable at a time when plastic generally is under close scrutiny, and to make the most of what is a tremendous resource.

“But whilst other plastic products are coming under fire, the recycling of old windows in the UK is very advanced with most taken out of buildings being recycled into new products.

The new plant allows us to take and reprocess even more and within the UK.” READER ENQUIRY NO: 0318/0033

DISTINCTION DELIVERS ITS SERVICE PROMISE In 2017, Distinction Doors completed a significant eighteen-month investment programme at the company’s South Yorkshire headquarters. The sizeable six-figure investment was made throughout its state-ofthe-art production facilities helping to improve efficiencies across the board and provide direct benefits for Distinction’s customers.

Sales and Marketing Director, Chantel Roach explains: “Delivering superb quality products efficiently and on time is at the heart of our customer offering. Our impressive stock holding, product availability and OTIF orders makes our customers’ lives so much easier as they can plan with confidence. In an industry that is reliant on good service it is businesscritical that we deliver on what we promise and we pride ourselves on doing just that.”

Distinction Doors holds over 79,000 door slabs in stock at any one time – 260% more than the nearest rival, 180,000 glazing cassettes and 45,000 triple glazed units.

This stock is supported by a quality delivery service which sits at an impressive high.

With ongoing manufacturing investment planned over the new few years, it means Distinction Doors can continue to offer superb service to cement its position as the number one composite door partner.

Tel: 01226 352274 www.distinctiondoors.co.uk READER ENQUIRY NO: 0318/0034

March 2018 | www.glassnews.co.uk

0318/0035

EASY TO SELL! EASY TO INSTALL! Make more profit, the easy way! Become a member of Team Guardian today!

This product is both easy to sell and install.

Here are some of the many advantages of joining Team Guardian™: Increased sales opportunities with sustainable all-year-round profits Full marketing support package available

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We supply our Team Guardian™ members with retail leads from our dedicated Guardian™ website Full technical support and in house training Add this brilliant new roof system to your portfolio by becoming an approved and registered Guardian™ roof installer and member of Team Guardian™ and watch your profits soar.

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Call either Ritchie, David or Debbie on:

01709 710100 Talk to Connaught - we do more so you do less!

T: 01709 710100 E: info@connaughtconservatories.co.uk F: 01709 525262

www.connaughtroofs.com

The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain which will give you an excellent sales advantage and extra peace of mind for your customers.

Registration No. RD320

0206 - JAN18 - CONNAUGHT ADVERT_GUARDIAN_V2.indd www.glassnews.co.uk | March 2018

Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG

1

Visit our dedicated Guardian™ website for more info www.guardianconservatoryroofuk.co.uk

Local Authority Building Standards Scotland

15/01/2018 18:56

17

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SAPA SHOWS DESIGN FLARE ON NOTTINGHAM LIFE SCIENCE PROJECT An acclaimed new research building in Nottingham has seen the official switch on of a unique artwork whose aluminium tubes are embedded with fibre optic lights that respond to NASA measurements of solar flares; with the backdrop to the sculpture being a high-performance glazing system from the range of Sapa Building System, part of Hydro Building Systems UK. Located in the city’s Eastside district, the Discovery Building is part of the University of Nottingham’s BioCity development and has been part funded by the East Midlands Development Agency, working with Nottingham City Council and the D2N2 Local Enterprise Fund, which contributed £6.5 million.

The Discovery Building houses Sygnature Discovery - the UK’s largest independent provider of integrated drug discovery programmes – across four floors, and features high-tech biology and chemistry laboratories.

Other facilities include meeting rooms, reception services, shared breakout space and a coffee shop. The project is predicted to protect 250 bioscience jobs in Nottingham, and bring some 700 more over the next 30 years.

CONSERVATORY OUTLET GROUP

transom PIN system allowing for glazed surface areas of up to 12m², weighing up to 680Kg. Sapa’s solution was essential in delivering the large spans envisaged coupled with the weight of the glass needed to meet the high acoustic requirements of the Discovery Building.

The Project Architect for CPMG, Matt Greenhalgh, commented: “The Sapa system proved very adaptable while Bonam and Berry were proactive in coming up with ideas to realise our aspirations for the glazing. At the corner of the building for instance, they volunteered the idea of putting a glass fin behind rather than a mullion – which was a great design led solution.

Clearview (Warrington) and Pennine (Durham) Showrooms

The Conservatory Outlet Group has experienced a hugely positive start to 2018, with both its retail businesses hitting record sales orders throughout January.

“In addition, because of the wide, large format units and the heavy glass, it needed the system to provide extra structural support or diagonal bracing; while for the glass-to-glass junctions at high level, Bonam and Berry used a special rod to tie the transoms together, which provides a very attractive, bespoke finish.”

Willmott Dixon was the main contractor for the construction of the building, designed by local architectural practice, CPMG, and the specialist fabricator employing the very versatile Sapa NRGY62 system was Bonam and Berry, also based in the city.

Matt Greenhalgh concluded: “This is a flagship building in a really important part of Nottingham, which we hope will be a catalyst to kick-start the regeneration of the city’s Eastside zone. Furthermore, it helps secure high quality, high value jobs in a very important sector for Nottingham: it is fundamentally a key building and as a practice we are very proud to have been involved.”

The main area of glazed façade is 45 metres long and 15 metres tall, being made up of Sapa NRGY62 fixed lights measuring up to 4000mm wide by 1500mm high; the 34-mm thick St Gobain solar control glazing offering a centre pane value of 1.0 W/m2K, which was procured from System 3 Ltd.

As a very active member of Sapa’s UK wide installer network, Bonam and Berry not only carries out contracts for commercial clients across the Midlands, but also supplies and installs blast resistant doors for the MOD, airports and other high specification locations nationally: all using Sapa systems.

The NRGY62 system is not only designed to achieve U-values down to PassivHaus standards, but is also able to sustain very heavy loads, due to its unique mullion /

One of the company’s directors, Andrew Spencer added: “There were some very challenging aspects to this project and Sapa’s façade specialist came and spent several days working with us: coming up with a solution to how we could transfer the very high loads from the centre of the transom back to the mullions. This involved having bespoke 45 degree brackets manufactured, which were bolted back to the system members, all concealed within the spandrel area.”

Councillor Jon Collins, Leader for Nottingham City Council and Portfolio Holder for Strategic Regeneration, said: “This building, made possible by the City Council and local enterprise partnership, D2N2, recognises the importance of bioscience to our local economy; and it will provide the chance for fledgling companies and the next generation of entrepreneurs to expand by making use of a range of high-tech chemistry and biology laboratories. The building will cement Nottingham’s position as the UK’s fastest growing life sciences community.”

Operations Director at BioCity, Toby Reid said: “This is a real statement of intent for Nottingham as a leader in the life sciences sector…. we’ve been able to create further

18

RECORD START FOR

Clearview Home Improvements, situated in the North West, and North East-based Pennine Home Improvements have for the first time achieved gross orders exceeding £2m and £1.5m respectively within a single month’s trading.

The Group was formed in April 2017, also incorporating fabricator Conservatory Outlet Ltd alongside the two home improvement retailers. The Group’s formation has allowed all three businesses to pick up valuable insight from each other to support a smoother endto-end customer journey for the home owner.

space to accommodate our own growth and that of the next generation of innovative entrepreneurs.”

NRGY 62 is an innovative façade system that combines smart aluminium profile shapes with the demands of contemporary building design, allowing large glass sizes to maximize light penetration. The system can encompass a wide selection of aluminium curtain wall solutions and facilitates easy integration of various infills, concealed vents, photovoltaics and ventilation solutions - including a decentralised ventilation system for the healthy, modular and energy efficient supply of fresh air.

All components are rigorously selected for their environmental impact and contribution to energy efficiency. Recycled aluminium accounts of 50% of Sapa’s global production.

Sapa Building System is part of Hydro Building Systems UK, a world leader in aluminium solutions that also encompasses sister brands Technal and Wicona. Through its globally renowned Sapa Technology Hubs, Hydro Building Systems UK is shaping a sustainable future, with innovative products that satisfy and surpass customer expectations, in line with demands of CSR and increasing environmental regulations.

With sales orders totalling 50% higher than last January for Clearview and 28% YOY for Pennine, the performance of both retail partners has been attributed to the hard work and dedication of their staff in adapting to, and embracing positive change. Both companies have also worked hard to boost their regional presence and reputation, resulting in an influx of enquiries from home owners choosing to make improvements to their current home rather than moving.

Pennine’s growth has been further supported by the successful launch of its fifth state-ofthe-art showroom, situated in Durham, with further new showrooms planned for both retailers in the near future.

Commenting on the Group’s January performance, Greg Kane, CEO, said “It’s fantastic to see both of our retailers achieve so much in the opening month of 2018. I’d like to take this opportunity to say a huge thank you to the staff at both Pennine and Clearview for their commitment to ‘live and breathe’ their brand promises, resulting in such a great start to the year. We have further ambitious plans for both businesses in the coming months which will see plenty of further investment for the Group. We’re looking forward to a very successful trading period ahead.”

For more information, please visit www.sapabuildingsystems.co.uk.

READER ENQUIRY NO: 0318/0036

READER ENQUIRY NO: 0318/0037

March 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WHEN IS A LINIAR WINDOW NOT A LINIAR WINDOW..? … sounds like the start of a joke, doesn’t it? But with the potential for disaster if products aren’t fully tested and approved, it’s no laughing matter.

simulations, as well as marketing support to help them sell the Liniar range.

“I understand the commercial aspects of choosing alternative products – after all, we all want to make a decent margin – but I also want to help our customers achieve our high standards, with the result that all Liniar products available in the marketplace are fully Liniar approved.

Roger Hartshorn, Group CEO of the Flamstead Group and creator of the Liniar range of windows, doors and other fenestration products, explains what the company is doing to ensure the products manufactured under the Liniar brand fully conform to the high quality standards they were designed to exceed.

LINIAR APPROVED SCHEME “We’re therefore encouraging all Liniar fabricators to be fully audited to join the Liniar Approved Fabricator scheme, which was launched a couple of years ago in order to help our customers achieve and prove their high standards.

“The double-glazing industry was tarnished back in the 1980s by companies using hardsell techniques to persuade customers to part with their cash. Thankfully those days are long gone, and the industry has (mostly!) raised its standards when it comes to dubious sales methods.

“If a fabricator carries the Liniar Approved logo, installers and consumers can be assured of a fully Liniar approved, tested, accredited and guaranteed product – which means we can continue to pass on leads and commercial tender opportunities to those fabricators.

“The spotlight more recently has been firmly upon product quality, across the whole of the construction industry. High profile cases and social media sharing have combined to create an environment where standards simply have to be raised, for all the right reasons.

“Fabricators can also go one step further and apply to be registered with CORGI Fenestration, demonstrating their commitment to a fully trained workforce, and manufacturing products within a fully audited organisation. Having already been appraised

by Liniar, all Liniar Approved Fabricators have a reduced audit process and fee from CORGI Fenestration, making it much simpler and quicker to apply.

QUALITY COMPONENTS “From a systems company perspective, we design and test all of our products with the highest quality components. Our fabricator customers are provided with thorough guidance, detailing how to manufacture each product in line with our fabrication manuals, and the vast majority of them manufacture excellent windows and doors.

“Over time, however, we know that standards can slip. From a commercial perspective, if alternative components are available at a lower price, it can be tempting for fabricators to save money and increase their margins, especially when times are tough. This stance, however appealing, carries a certain amount of risk – the biggest of which is that Liniar is not able to support or guarantee the products should the worst happen and they fail.

“In the worst case scenario, this could leave the directors of fabrication companies open to civil suits for damage caused by defective products – with unlimited fines and even imprisonment.”

EXAMPLES & RISKS “Notwithstanding trademark infringement and the lack of a Liniar guarantee for non-approved products, there are many other potential issues that can arise where alternative components are used.

“For example, Liniar glazing platforms and run-up ramps are especially designed to support the weight of the glazed units, transferring the load in the correct places and ensuring perfect symmetry of the panes all the way around. Our design provides a proper bridged load bearing platform for Liniar

www.glassnews.co.uk | March 2018

REASSURANCE “The vast majority of products in the marketplace are made to exceedingly high standards – so I don’t wish to ring alarm bells.

However, I feel it’s important to reiterate that fabricators relying on any systems company’s testing or accreditation, such as PAS24 and Secured By Design, must have their products re-tested if they choose to use different components to those forming part of the test evidence.”

Roger Hartshorn with the Queen’s Award for Innovation, presented to HL Plastics in 2017 for the Liniar ModLok Bi-fold system

windows and doors to be toe and heeled from, while allowing water to be drained effectively from the frames.

“Alternative products made from inferior materials are sometimes substituted in order to save a few pence on each window or door – but the effects of this can be far more costly to put right. With bigger and heavier glazed units being utilised for thermal efficiency, including triple glazing, these cheaper platforms or packers can collapse under the weight. And as the alternatives are a universal design, made for any system, they don’t provide the correct bridge in order to drain water properly.

“A window is not a Liniar window unless all of its components are Liniar approved.”

“Mix this with steel reinforcement that doesn’t meet British Standard BS7412 – where the galvanised coating is half the thickness of the steel supplied by Liniar – and you could be asking for trouble.

“Steel and aluminium supplied by competitors has been tested at up to 28% lighter than Liniar’s recommended reinforcement – so if that’s used within a large window or door, would you want to take that risk as an installer?”

Roger concludes: “I’m sure no-one wishes to see a disaster caused by faulty products bringing the industry into disrepute – so it’s more important than ever to make sure the fenestration products that installers purchase and fit conform to full building regulations and accreditation standards. And please remember: “A window is not a Liniar window unless all of its components are Liniar approved.”

THE HIGHEST QUALITY “Anyone who knows me will know that my philosophy has always been to design and launch the highest quality products for the benefit of our loyal customers. We have a great customer base, supported with an extensive library of Liniar test data, accreditation schemes, technical support and a database of thousands of thermal

READER ENQUIRY NO: 0318/0038

19

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

ON THE ROAD: VEKA ADDS FOUR VANS TO TSE FLEET VEKA Group – the UK’s industry-leading PVC-U systems supplier – has added four vans to its Technical department as part of an ongoing investment initiative. These will assist Technical Service Engineers in visiting customers across the length and breadth of the UK. Technical Service Engineers are employed and trained in house by VEKA, to ensure that their knowledge of VEKA and Halo products and tooling is faultless. While some suppliers might only have one engineer to cover the whole country, VEKA Group employs four specialists.

The four new vans provide extra storage space for equipment and tools to ensure engineers can assist customers no matter the issue; responding to support requests faster than ever before.

Dawn Stockell, Marketing Director for VEKA Group explains: “Customer satisfaction is at the core of everything we do here at VEKA Group, whether that be our direct customers – of VEKA and Halo product – or end users.

“We are proud to provide ongoing support to all of our customers to ensure a seamless process from fabrication through to fitting,

and the knock-on effect of this service benefits everyone in the supply chain.

Having four brand new vans that are even better equipped than before, means that our engineers can continue to provide exceptional technical support to customers all over the country. Their support includes everything from initial tooling, maintenance and workflow suggestions, to audits, training and more. Their knowledge of all things VEKA and Halo is second to none and we know our customers find their advice invaluable.

“We work with our clientbase to ensure as smooth a workflow as possible but we know our customers work hard, and so does their equipment. VEKA Group has to be on hand to solve any issues in a quick and stress-free manner so that there is minimal disruption for customers.

“The new vans have been liveried in a clever way that looks as though you can see inside.

Showing high quality VEKA Group products and a Technical Service Engineer keen to get to work, the design reflects the professionalism you can expect from our TSE department.”

Established in the UK for more than 30 years, some VEKA and Halo customers have been with VEKA Group since day one. The ‘partnering’ approach that VEKA Groups takes with its customers relies on regular feedback in order for the system to continually evolve and meet the everchanging demands of the market. The newlyimproved fleet of vans marks the latest gear shift to make sure VEKA is always first past the finishing line, ahead of competitors when it comes to smooth and seamless service.

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0318/0039

KESTREL INSTALLER OF THE YEAR HAS RELIED ON THE BRAND FOR 20 YEARS As one of its longest-standing approved installers, you could say that PBM Exteriors has come to rely on Kestrel quality. The Worthing-based family firm, which was set up in 1990, has been named Kestrel Approved Installer of the Year for its work across Sussex.

Paul Milligan, who owns PBM Exteriors with business partner Chris Owen, explained that his business had grown through word of mouth.

“We carry out 12-15 installations a month on private houses and get two out of three of those jobs through personal recommendation,” he said.

a real example of the benefits of the scheme,” Keith said.

“PBM Exteriors make sure that every job is submitted to Kestrel and explain the guarantees to give their customers peace of mind. The fact that so much of their work is through referrals really does speak volumes about the quality of their installations.”

Kestrel is soon to launch its 2018 Approved Installer of the Year competition.

“The way I see it, our business is as good as our word so we have to know that the products we use will stand the test of time.

The extended 35-year guarantee on Kestrel white profiles, certainly does that!”

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With an impressive array of brochures, flyers, samples and point of sale materials, Prefix Systems have now put together a 20-page brochure to highlight the expansive range of marketing materials available for their nationwide network of trade partners.

Now serving the entire UK through four regional branches, Prefix Systems is the only company of its kind with such a localised, geographical reach and so trade partners can benefit from direct technical and marketing support. The new 20-page brochure covers all printed material, including roller banners, POS materials and wall posters, many of which can be personalised.

There are also showroom product samples available for WARMroof, OPUS aluminium-hardwood glazing, aluminium systems, URBANroom gutter shroud and an iX250 Orangery deck section.

In addition to the individual marketing support elements, Prefix have also put together a number of marketing packs per product, helping customers directly with specific and focussed campaigns.

Hannah Gilrane, marketing co-ordinator of Prefix Systems commented: ‘The new marketing brochure is a comprehensive guide to all the materials that we can offer

to customers, so they are fully equipped to generate new sales and to close existing opportunities. With such a broad range of products on offer, many of which can be customised, this useful downloadable guide perfectly accompanies the 48-page Product Directory.’

For further information please visit the downloads section at www.prefixsystems.co.uk, or contact the head office for a free marketing pack on 01254 871800, alternatively you can e-mail marketing@prefixsystems.co.uk.

You can also add to their considerable following on Twitter @prefixsystems.

READER ENQUIRY NO: 0318/0041

SOLIDOR IS ON A HIGH WITH CLOUD 2.0 Solidor have just launched Cloud 2.0, which offers their trade partners a newly enhanced online experience, far beyond that of typical online ordering, to include live pricing, an online payment function for pro-forma customers and importantly, a revolutionary order tracking facility.

Taking on board typical customer experiences from the consumer sector, the new Solidor Cloud 2.0 offers far more functionality, with the ability for live costing, along with sales pricing and specification at the point of sale.

Quotations can then be sent instantly to consumers, so that the process from enquiry to quotation becomes a more streamlined process, for both trade partner and consumer.

Solidor Cloud 2.0 is an online portal for all customer activity and the recent addition of order tracking is a major plus for installers

looking to schedule the fitting of their composite doors, with information readily available 24/7 at the click of a mouse. Order received, in manufacture, quality control and despatched are the four different stages that are highlighted on the online portal with each order.

With OTIF levels consistently in excess of 99%, there’s also the reassurance of accurate information and the continued trust in the Solidor brand from their customer base.

There are further important developments planned for Solidor Cloud 2.0 as part of their Network Development Programme, which will be implemented later in the year.

Gareth Busson, head of sales and marketing at Solidor Group commented: ‘Our new cloud functionality offers far more than just online ordering, as we’re building this into a complete information hub for customers, so they can manage all information relating to their account, orders and queries 24/7 and on any device. This is yet another compelling reason why customers choose Solidor, along with the powerful marketing campaigns and product rich features that we offer.’

For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk.

You can also find out further information at www.solidor.co.uk and add to their considerable following on Twitter @solidor.

Kestrel business development manager for the south coast Keith Hart explained that it was PBM’s commitment to quality that really shone through.

“The projects they submitted to the installer competition were outstanding and they are

PREFIX MARKETING NOW IN PRINT

READER ENQUIRY NO: 0318/0040

READER ENQUIRY NO: 0318/0042

March 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

ENTEC DESIGN USES EXLABESA KSF NON THERMAL DOOR SYSTEM ON REFURBISHMENT OF A FLAGSHIP STORE IN MIDDLESBROUGH Complete building envelope specialist subcontractor Entec Design Services Ltd has recently installed Exlabesa Building Systems’ KSF Non Thermal Door system as part of a £3 million refurbishment of a 50,000 sq ft former BHS store in Middlesbrough which has reopened as a Flannels, USC and Sports Direct store.

The refurbishment of the BHS store is seen as a major step in the regeneration of the town centre, which makes the project a particularly prestigious one for Entec and Exlabesa.

Entec was awarded the contract by main contractor

Vale UK and the company used Exlabesa’s KSF Non Thermal Door system on the project. The system maximises the glazed area, making it perfect for shop fronts. It has an intelligent design that is engineered for quality fabrication and ease of installation and uses high quality components

“The team are very helpful and good at keeping in touch and offer great turnaround times, which really helps us.”

to ensure the product’s durability.

Entec Design Services Ltd was established in 2004 and undertakes projects throughout the UK from its offices in Stockton. The company has an experienced team with a reputation of consistently providing a quality service which is delivered safely and on time.

It is a CHAS accredited sub-contractor and all of its employees hold the appropriate level CSCS cards, which makes the company a safe pair of hands for high profile projects such as this one.

Entec’s Technical Director Alan Clayton has worked with Exlabesa for many years. He praises the company’s products and service, commenting: “We have a great relationship with Exlabesa. The team are very helpful and good at keeping in touch and offer great turnaround times, which really helps us.”

This refurbishment project is the perfect example of what can be achieved when a high quality contractor uses high quality products to create a high quality and high profile result.

BUILDING FOR THE FUTURE ON THE STRENGTH OF ITS PAST – EMPLAS ENTERS 40TH YEAR OF TRADING Emplas will celebrate its 40th year in business this year, while looking forward to continuing growth and investment in 2018.

Emplas was founded by current Chairman, Kevin Johnson. Its’ initial focus on retail, trading as T&K, switching focus to specialism in trade fabrication in 1985.

Now in its 40th year of trading, Johnson said despite growth and a rapidly changing market, the specialist trade fabricator remained to the values on which the business was founded.

He said: “We started out as an installer and we remain an installer at heart.

We know what you need from your supplier to be successful in retail and we’re committed to delivering the right product and service offer to our customers.

“I’m very proud of the growth that we have seen and that after 40 years ,we’re still trading and continuing to grow, but probably what I’m most proud of is that we remain a family owned business and absolutely true to those principles on which we were founded.

“That was to work hard, exploit the opportunities that technical innovation delivered to us and to our customers, to work in partnership with them and to deliver the very best service to them that we could.”

This focus on product and service innovation, in addition to the insight it shares with its retail customer base gained through T&K Home Improvements, has been key to Emplas’ success.

It’s been underpinned by a programme of continuous development. This has included a more than £3.5m spend on its new factory extension and machinery.

Adding around a third again to its manufacturing facility and completed at the end of 2017, the new development houses new lines, loading bays and offices.

A £1.4m spend on machinery last year also saw Emplas add a second Schirmer machining and cutting centre, multiple Rotox welders and saws, bringing its weekly capacity up to 2,500 frames.

This investment in machinery,

also accompanied by a corresponding investment in its IT infrastructure and systems, increasing visibility of its service offer to its trade customer from the initial point of order right up to delivery.

Ryan Johnson, Managing Director, said Emplas would continue to pursue a sustainable growth strategy in 2018. “The investment we have made in the last year puts us in a very good place in that it’s allowed us to improve our product quality and service to our customers, while delivering additional capacity in production.

“The key thing is that despite the benefits of scale, we continue to work closely with our customers. We understand the environment in which they’re operating and that means we can align our product and support offer, so as to continuously improve our service to them.”

For more information on Emplas visit www.emplas. co.uk , email info@emplas. co.uk or call 01933 674880.

Tel: 01302 762 500 www.exlabesa.co.uk

READER ENQUIRY NO: 0318/0043

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SOMERGLAZE WINDOWS USES PATIOMASTER TO COMPLETE A QUALITY INSTALLATION IN SOMERSET Bristol’s Somerglaze Windows has just completed the installation of an impressive four-pane anthracite grey on white PatioMaster door on a home extension in Somerset.

Somerglaze’s founder Gary Hembrow has been working with PatioMaster South West, his local PatioMaster dealer, for some years. When his customer specified sliding patio doors on her extension, Gary knew PatioMaster would provide the quality and reliability she was looking for. He comments: “The quality of the product and smoothness of operation on PatioMaster doors is far superior to other products on the market, so we did not hesitate to turn to them for this installation. They really offer a superior patio door which we, and our customers, can rely on. PatioMaster offer a ‘fit and forget’ promise that keeps us coming back to them for our patio door installations.”

www.glassnews.co.uk | March 2018

The project is a perfect example of the latest trends in sliding patios too. The homeowner opted for a four-pane sliding patio because it would give her the vast expanse of glass she was looking for as well as bigger sightlines and better uninterrupted views. What’s more, Somerglaze Windows was able to create the clean, contemporary and on-trend look specified by using anthracite grey, available as a stocked colour, on the exterior frame and white on the interior from the PatioMaster Palette colour collection.

Somerglaze Windows specialises in the supply and fit of windows, doors, conservatories and porches in Gloucestershire, Avon, Somerset, South Wales and parts of Wiltshire. The company is committed to providing high quality products and excellent workmanship.

The installation of the sliding patio on this

Somerset extension is a perfect demonstration of the PatioMaster ethos in action. A highquality patio door manufactured by experts that will provide elegance, reliability, warmth and security for years to come that has been installed by a local company renowned

for its standards of service. No wonder the homeowner is delighted with the result!

Tel: 0808 178 3370 - www.patiomaster.co.uk READER ENQUIRY NO: 0318/0045

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MILA LEAPS AHEAD WITH NEW WEBSITE

DESSIAN PUTS TRAINING FIRST TO BECOME A BETTER BUSINESS

Mila has launched a brand new website, which it says puts it even further ahead of the competition.

Early in 2017, Dessian Scotland initiated industry accredited training for its workforce.

Dessian Scotland, which has a reputation with customers for delivering a quality product and for excellent customer service, is committed to training and enhancing the work environment for all employees.

The new website at www. mila.co.uk transforms Mila’s online presence thanks to a contemporary new design and intuitive navigation. It is optimised for use on any type of screen and is packed with all the product and technical information which customers could ever need.

There are new, clearly defined product sections for window, door and security hardware, lots of spotlight focuses showing what is behind some of Mila’s most iconic products, and features on key members of the Mila team and the support services they offer.

The website is the new home of Managing Director Richard Gyde’s popular industry blog and for the Tech Talk updates from Mila’s Technical Manager Strafford Cooke. It also features a new social feed allowing visitors to keep up with Mila’s constantly updated Instagram and Twitter feeds (@ milahardware_uk).

Mila’s Head of Marketing Sarah Gyde said of the new website: “We started by analysing the statistics from our existing website and identifying the areas which customers visit and value the most. We have focused on those areas and have created a new website which allows customers to access any information

they need as quickly and easily as possible. We’ve included technical and fitting information on every product in our range and there’s even a PDF of the brand new Key 8 catalogue included as well.

“I think the website reflects our commitment to setting the highest standards in the industry, and gives visitors a fantastic insight into the products and services that set Mila apart.”

Tel: 01327 312400 www.mila.co.uk READER ENQUIRY NO: 0318/0046

A U-VALUE OF 1.2 FOR KÖMMERLING’S C70 AND O70 GOLD Despite the imminent launch of the outward opening System 76, KÖMMERLING continue to invest in the 70mm platform and now their C70 and O70 GoldÆ window and door system has been re-engineered to achieve a Uw-value of just 1.2 W/(m2k).

With many other 70mm systems only achieving a Uw-value of 1.4 W/(m2k) at best, this development by KÖMMERLING will be a major plus for their network of trade manufacturers and installers, particularly those in Scotland. Building specifiers can also issue the requirements for better U-values with increased confidence in proven, technically-led 70mm window and door systems.

The accomplishment of a Uw-value of 1.2 W/ (m2k) with the 5-chambered C70 and O70 GoldÆ systems, was achieved on windows that were fully reinforced in the frame, sash and mullion. The glass specification was for a 28mm IGU, 90% argon filled comprising of Planiclear, Planitherm One and Swisspacer Ultimate spacer bar. The same window configuration also successfully achieved PAS 24 certification.

Brian McDonald, commercial manager for KÖMMERLING commented: ‘While much of our focus is on the launch of the revolutionary System 76, we continue to fully invest and support the 70mm platforms of C70 and O70 GoldÆ. For the commercial and new build sectors, the attainment of a U-value of just 1.2 with a relatively standard glass specification is a major breakthrough, helping our customers to stand out with better window performance as is the KÖMMERLING way.’

For KÖMMERLING information, including the new System 76 and for becoming a manufacturing partner, approved installer or as a building specifier, call 01543 444900, e-mail enquiries@profine-group.com or visit www.kommerling.co.uk. You can also follow them on Twitter @kommerling_uk.

READER ENQUIRY NO: 0318/0047

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Cumbernauld-based Dessian Scotland, a trading division of Dessian Products Limited, is a fabricator, distributor, glazer and installer of REHAU windows, working with a crosssection of customers from local authorities and trade installers to home builders and DIY customers. Last year, the company went into partnership with local training organisation RT Resource, to deliver SVQ certified study programmes to upskill its glazier and fitting teams.

Dessian Scotland’s team of four factory based glaziers have almost 100 years of experience between them coming in to the industry straight from school; however none previously held an industry-recognised qualification. Over the last year, the glaziers have worked towards a level 3 Modern Apprenticeship in the Fabrication of Glass Supporting Systems, which has furthered their understanding of the technical information behind the processes they are familiar with and given them additional confidence in their own abilities.

All the training was carried out on site, within working hours, so it didn’t encroach on the employees’ work or personal time. The courses were fully funded too, so there was no expense to the workers, just the benefits of holding a qualification to recognise their skills and further their technical expertise.

As well as training for the glaziers, Dessian Scotland also arranged for their fitting teams to study towards an SVQ level 3 in Fenestration Installation and Surveying. With so many changes happening in the industry, keeping up to date with the latest regulations

“We believe this training initiative has not only ensured our staff feel valued and invested in at Dessian, but we have also ensured they have a well-rounded practical and theoretical knowledge of our products so are better placed to help our customers.” and best practice is imperative thereby ensuring that the company continues to deliver a faultless service to customers.

Training programmes were also introduced last year for Dessian Scotland’s new recruits, taken on as part of a North Lanarkshire Council initiative to get young people into work. Through the Routes to Work programme, they have been able to learn on the job and work towards a Modern Apprenticeship in Business and Administration.

John McDermott, general manager at Dessian Scotland, said: “We are committed to the training and development of our staff, and over the last year we have been able to offer them the opportunity to earn a nationally recognised qualification for their skills while they work. For our more experienced glaziers and fitters, much of the information in the study programmes was familiar to them, but they all got a lot out of finding out more about the science and mechanics behind the processes they’ve done every day for years.

“We believe this training initiative has not only ensured our staff feel valued and invested in at Dessian, but we have also ensured they have a well-rounded practical and theoretical knowledge of our products so are better placed to help our customers with any queries they might have.”

Hormoz Nouri from REHAU said: “Dessian Scotland is leading the field in Scotland when it comes to a commitment to training and developing its staff and it’s a value that REHAU certainly shares with the company.

We offer training throughout the UK and Ireland via the REHAU Academy, because we too understand the importance of knowledge to remain compliant, competitive and continuously improve the products and services. Training can take place either at the REHAU premises or at a customer’s location” Dessian Scotland has been in business for 18 years establishing an excellent reputation for its high standard products and services.

The company is a trading division of Belfast based Dessian Products Ltd who have been delivering REHAU uPVC window and door frames for over 30 years. For further information, visit www.dessian.co.uk.

READER ENQUIRY NO: 0318/0048

March 2018 | www.glassnews.co.uk

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ADVANCE 70 AND SELECTA

– THE COMPLETE SYSTEM AND SUPPLIER! For window and door fabricators to prosper in a very competitive market, it has now become far more critical for businesses to ensure that not only can they offer a complete range of window and door solutions, but also when doing so, that fabrication remains as efficient as possible.

A vital cog in all of this, is making sure you have the right window and door profile supplier and more importantly the right window and door profile system as Selecta Systems Sales Director, Andy Green, explains.

I spend many long hours every week, driving the length and breadth of the UK, supporting our sales team and meeting with potential fabricators, discussing and providing solutions on how Selecta and the Advance 70 System can improve their business. I have noticed that there are a number of fabricators who now dual source, which is fine in some instances, but I would ask the question, is it the most efficient and effective solution and in doing so, does it sometimes become a productivity and logistical nightmare?

My interpretation of a possible reason why fabricators may dual source are that maybe a certain system house supplier does not supply or meet the full requirements of the fabricators needs, and by that I mean, through the lack of product range offerings or their service and/or support failures. Logistically running two or more profile systems, may require larger stock holding on profiles, ancillaries and hardware, require alternative machinery, tooling and software which can impact on the efficiency, effectiveness and cost of a businesses operation.

When dual sourcing profile systems, levels of service and support may also differ, from delivery through to technical and marketing support – with marketing support materials not giving a consistent representation of a business and in-house and site technical assistance not at an expected level because of relations. There are potentially a host of logistical and efficiency nightmares that a fabricator may endure, so the point I’m getting to is that surely ensuring that you have the right window and door profile system and supplier that ticks all those boxes would be far more advantageous?

only certified and tested with PAS 24 and Secured by Design options, but it also allows fabricators to provide a comprehensive range of quality, thermally efficient and stylish window and door solutions to the retail and commercial market. From casement, bay, bow, French, EASi-FOLD and tilt and turn windows through to the on trend flush sash window, which can be fabricated with the existing 70mm frame or encased within the all new 80mm 8 chamber traditional frame for that authentic timber look.

The Advance 70 System also allows you to fabricate a range of door options from a residential door, to French, bi-fold, patio, a new range of composite doors and the revolutionary EASi-FOLD doors. The Advance 70 Window and Door System is the complete suite, giving fabricators and installers a broad range of solutions within the retail and commercial market without the need to outsource other profile systems.

DON’T BECOME A STATISTIC What is becoming more apparent is that service and support, or the lack of, has a major impact on fabricators decision making when selecting or moving profile system suppliers. When things are not going well, the first areas usually to suffer are the lighter areas of service and support and maybe this is the case with some suppliers. My other interpretation on this is that fabricators become a statistic and just another profile customer and those initial dreams of a glowing partnership turn in to a nightmare as the promised service and support dwindles.

Maybe with large investment group led businesses it is just facts and figures and there is no other connection and tie in with a fabricator with faceless figures making decisions in the background. Providing a service and support package that fits the fabricators needs from day one and continues throughout the partnership is vitally important in building up a trusting and rewarding relationship.

CHOOSE SELECTA FOR SERVICE, SUPPORT AND SATISFACTION This is where Selecta are different and unique in the industry. Independent and

family owned with an ethos and a set of core values that fabricators can relate to, which certainly bodes well with like-minded owners with similar business models and ethics as ourselves. Service, support and satisfaction are three core values that exude from within Selecta and back up the quality and versatility of the Advance 70 System. Service is key, with on time and in full deliveries backed up by a team who deliver when required by simply returning calls, emails and working together to build up a successful partnership.

Then there’s the support element from sales through to marketing and technical support.

The support package Selecta provide is one of our great assets and one that continues to grow from strength-to-strength. For instance we have invested in a brand new range marketing support materials consisting of seven retail based individual product brochures to accompany the bold and sleek 44 page full product brochure. We’re also expanding our already strong in-house and on-site technical team, providing a full on service and support package that is the envy of larger rivals.

INVESTING IN THE FUTURE The recruitment of key staff is not the only investment planned within Selecta. With 50 new fabricators joining Selecta and fabricating Advance 70 over the course of

2017, expansion plans are well under way throughout all areas of the business. The growth plans will improve capacity, quality and services with which Selecta provide.

Within the first couple of months of 2018 we have already improved productivity and quality within the extrusion through the investment and installation of new chillers with new tooling and more efficient machinery following in the second quarter.

Transport, logistics and warehousing also form part of the continual improvement plan with new vehicles, fork lift trucks and an upgrade in our vehicle fleet tracking system, which will improve delivery efficiency and performance.

The future is looking very bright for Selecta and the Advance 70 System, at a time where a grey cloud of uncertainty is hanging around on the back of the industry last year being a reported 5-15% down. We had a fantastic 2017, which culminated in Selecta being voted Systems Company 2017 at the National Fenestration Awards with a massive 42.1% of the votes when up against a strong line up of competitors. It looks like last year’s success is already continuing in to 2018, with January and February again producing the goods in regards to the volume of fabricators converting to the Advance 70 System.

As I said earlier, it is vitally important that a fabricator does indeed make sure that they have, not only the right window and door profile system, but also the right window and door profile system supplier. This I believe is what is contributing to our success as fabricators recognise the benefits of working with the fastest growing and award winning PVCu System Houses and fabricating a versatile window and door profile system in the Advance 70 System.

Make sure you choose the award winning PVCu window and door system supplier that can service and support your business by contacting Selecta on 0121 325 2100, email marketing@selectasystems.com or visit www.selectasystems.com.

Written by Mark Walker, Marketing Manager, Selecta Systems

ADVANCE 70 – THE COMPLETE WINDOW AND DOOR SYSTEM Firstly, fabricators simply expect a quality and versatile PVCu window and door suite of profiles and one that delivers on all fronts. With the Advance 70 System, it is not

www.glassnews.co.uk | March 2018

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2018 LOOKS BRIGHT FOR VEKA With investment of £5M forecast for 2018, the industryleading systems supplier looks well placed to help customers face the challenges ahead.

MD Dave Jones tells us how VEKA plans to ‘brighten up’ a relatively flat market with a boost to its lamination offering.

efficiency. For example; with the industry’s first window rated ‘A’ for efficiency, first window rated ‘A’ for noise reduction, first BSI Kitemark-accredited bi-fold door, first dedicated PVC-U recycling plant and first BFRC-certified WER calculator. However, we have said, for a number of years, that homeowners and specifiers should be able to ‘expect’ the highest levels of quality and efficiency and make their choices based on more discretionary factors, such as style and colour. We’ve discussed this in a number of editorial features over the years, and I know this is a sentiment now echoed around the industry.

Here at VEKA, we are looking forward to the year ahead and the programme of developments we have planned. While we remain realistic about 2018’s potential challenges, we know that - without investment - a company and its customers would ‘stand still’, and that is not something we are content to do.

In response to demand for heritage-style windows, we developed our coveted Vertical Slider and FlushSash systems and as the

In order to continue supporting our customers with the highest levels of service, and to remain at the very forefront of the industry, we are looking to invest around £5M in VEKA Group facilities, plant and technology.

THE MAIN FOCUS OF INVESTMENT WILL BE OUR EVER-GROWING LAMINATION DEPARTMENT Over the years, VEKA has been celebrated for ‘leading the way’ in areas such as customer support, sustainability, security and energy

“2018’s planned spend of £5M continues a pattern of investment, including - for example - £400K last year allocated to energy efficiency upgrades for the plant.

Improved lighting, heating and high bay racking meant that our warehouse facility achieved a 25% reduction in electricity consumption in 2017.”

demand for coloured frames increased, we unveiled our Variations collection of colours and realistic woodgrains. We have seen huge growth in this area of the business in recent years and, currently, over 33% of VEKA Group sales are foiled product.

We are in the process of buying an adjacent building to VEKA’s HQ which will allow the current 380,000 sq ft site site to expand by a further 40,000 sq ft and will enable us to potentially increase lamination capacity by a further 50%.

As well as the new building, we are investing in a new, flexible lamination line, allowing us to offer the most efficient service on the inevitable small runs and quirkier colour choices. Not only that, but the department will see the addition of another standard lamination line, a new colour changing head and a heat tunnel, alongside all our existing high spec foiling equipment.

The aim with this investment – as always – is to ensure that our customers are best placed to meet the demands of a challenging market.

It’s not only about increasing the potential volume of our output, but supporting customers with flexibility and efficient service.

We want to offer real, straightforward benefits that will reflect on their own business and the level of service they are able to offer to customers, whether that’s homeowners or commercial specifiers etc.

2018 also sees VEKA Group making plans for further improvements to our specialist maintenance and tooling department.

Expanding our in-house maintenance department means that we can respond immediately and capably to any potential problems with our machinery (however unlikely we hope they are!) to ensure there is no disruption to the supply chain.

2018’s planned spend of £5M continues a pattern of investment, including - for example - £400K last year allocated to energy efficiency upgrades for the plant. Improved lighting, heating and high bay racking meant that our warehouse facility achieved a 25% reduction in electricity consumption in 2017.

While we’re busy with our investment plans here in Burnley, our sister company VEKA Recycling has also announced the fantastic news that it will be investing £8M into constructing one of the most advanced PVC-U recycling plants in Europe, right here in the UK! In the face of a relatively flat market, I am very proud to be part of a Group that will continue to invest – through good years and bad - in order to see our partners succeed.

Some of our customers have been with us for more than 30 years, and it’s our job to show them that we will be here for them for the next 30 years, and the 30 after that...

READER ENQUIRY NO: 0318/0050

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March 2018 | www.glassnews.co.uk

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MORLEY GLASS & GLAZING MARKS 20TH ANNIVERSARY WITH RECORD GROWTH Morley Glass & Glazing is celebrating 20 years of business in style this year, thanks to a number of exciting projects and launches.

Founded by managing director Ian Short in 1998, as a response to a gap in the industry for a high-quality niche product, a turning point for the insulated glass unit and integral blind experts came in 2003, when ScreenLine® integral blinds from Pellini were introduced.

The product helped differentiate Morley Glass & Glazing and ensured the business thrived.

As sales grew and investment in training, advertisement and distribution increased so a closer trading relationship with Pellini Industrie evolved.

Today, ScreenLine® integral blinds feature in each of the five unique Uni-Blind® systems Morley manufactures. Suitable for domestic double-glazed windows and doors, UniBlinds® integral blinds can be manual, cordless slider, slider, solar powered and motorised. They are all available in 10 days

The new home automation integration system for integral blinds from Morley Glass & Glazing

and come with warm edge spacer bar fitted as standard for maximum thermal efficiency.

Last year saw the business not only start welcoming the first visitors to its newlyopened state-of-the-art showroom and factory, but also the launch of an updated website. Seeing a rise in smart home technology, 2017 saw Morley develop the unique SmartMotion interface to help installers quickly, safely and easily incorporate our motorised integral blinds into home automation systems. It also achieved T.U.V. Rheineland certification for manufacturing

Insulated Glass Units featuring fire-rated glass incorporating ScreenLine blinds and was named as IGU Manufacturer of the Year at the 2017 National Fenestration Awards.

As demand continues to increase for Morley’s Uni-Blind® sealed units with ScreenLine®

blinds inside, it is regularly increasing its production capacity to ensure it can continue to give the quality service it is known for, and last year alone saw the business invest £700,000 in a second IGU production line.

Plans for 2018 include continued growth and even more product diversity, including the launch of the exclusive SL16C slimline integral blind system, all while maintaining the fastest lead times in the industry.

Ideal for use in composite doors and vertical sliding windows due to its slimline 10mm slats, SL16 is the first integrated blind system that is suitable for use in a 16mm cavity. The range includes the slider controlled SL16S Venetian, as well as the SL26C Venetian with cord control.

Both are currently only available in the UK exclusively through Morley Glass & Glazing, and are available in white, beige and silver. They come complete with the additional features users have come to expect from the business, such as warm edge spacer bars as standard.

The team at Morley Glass & Glazing is looking forward to marking such an important milestone in their company’s history, as well as celebrating the people and products that have made this journey possible. The last two years alone have seen 30% year-on-year growth for Morley, as well as several new additions to its product range and the extension of its apprenticeship programme to allow it to continue investing in its future.

For more information visit www.morleyglass.co.uk.

The new SL16 slimline integral blind system from Morley Glass & Glazing, ideal for use in composite doors and vertical sliding windows

www.glassnews.co.uk | March 2018

READER ENQUIRY NO: 0318/0051

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LACK OF MAJOR PROJECTS SLOWS CONSTRUCTION IN JANUARY After a volatile 2017 for construction, the year hasn’t begun much better for the industry in January, with the value of new contracts awarded at £5.4 billion, 10.6 per cent lower than the same time last year, as a lack of major projects has hit growth prospects.

The latest edition of the Economic & Construction Market Review from industry analysts Barbour ABI, highlights levels of construction contract values awarded in 2017 across Great Britain. Residential housing and infrastructure both dominated the construction sector across January, with contract values at £1.9 billion and £1.7 billion respectively, which combined, is more than 65% of the total value of construction in the month.

The largest project in January was the £800 million Spire London Hertsmere House development at West India Quay in London (see figure 1.1), more than four times larger than the next biggest development.

Eight of the biggest ten projects in January came from the residential housing or infrastructure sector, albeit smaller in value than the ‘big ticket’ projects regularly seen. These included the £200 million Wednesbury to Brierley Hill Metro Extension and the £100 million Waste Water Treatment Works in Blackburn.

Across the industry, education and hotel, leisure & sport sectors both saw monthly decreases in value in January, which could be seen as particularly concerning due to December being traditionally a quiet month. The remaining sectors of residential housing, infrastructure, commercial & retail, industrial and medical & health all saw increases on the previous month but

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£5,000 FOR 5,000 HOURS TO GM FUNDRAISING

HURST ACHIEVES NEW QUALITY STANDARD Hurst Plastics has been awarded the ISO 9001:2015 certification for Quality Management, making the company one of the first in the glazing industry to achieve the rigorous new standard.

Figure 1.1

overall below the levels of January 2017.

Regionally, it was London that led all regions with contract award value at 32% of the UK total, largely thanks to the aforementioned £800 million Spire London Hertsmere House development at West India Quay in London. This was followed by the North West with 13% of contract awards and Scotland with an 11% share.

Commenting on the figures, Michael Dall, Lead Economist at Barbour ABI, said: “The recent collapse of Carillion has not done much for confidence in the sector, which is already facing a number of headwinds.

Mainly due to a lack of major projects, construction has been held back in January.

Nevertheless, encouraging figures from the residential housing and infrastructure sector is pleasing, but other sectors now need to help pick up the slack, such as hotel, leisure & sport which produced its lowest figures in January since October 2015.”

For more information, go to www.barbour-abi.com or follow on Twitter @ BarbourABI for all the latest construction data news.

Please visit www.ubm. com for the latest news and information about UBM. READER ENQUIRY NO: 0318/0052

The Hull-based firm achieved the transition almost a year ahead of the September 2018 deadline, which is when the former 2008 version will be superseded.

More stringent than its 2008 predecessor which Hurst Plastics already held, this new quality standard extends across the whole business management process and demonstrates Hurst’s company-wide commitment to continuous improvement and best practice.

Kevin Wheatman, Hurst Plastics’ Director and General Manager, explained: “This was a significant undertaking for the business as the new standard incorporates major changes compared to previous versions. In addition to quality control, the 2015 version focuses on all of our business management processes as well as the leadership of the senior management team.

“This new standard helps us improve efficiencies and demonstrates our ongoing commitment to put our customers first by consistently providing value for money, high quality products and exceptional levels of customer service.

“We’re proud to be a forwardthinking company and our mantra has always been ‘Hurst first’, which we have applied across all areas, from developing new products to embracing new technology and creating new processes.

This achievement elevates our business by demonstrating that we have some very

robust systems and processes in place that ultimately bring enormous benefits and assurances to our customers.”

Hurst Plastics brought in a specialist consultant to assist with the transition. As part of the transition, every member of the Hurst Plastics’ team took part in an awareness training programme and the company upgraded its quality manual to encompass all of its business management systems.

The ISO 9001:2015 certification is the culmination of a period of significant investment into new processes at Hurst Plastics. In the last two years, the company has invested more than £650,000 in new machinery, people and delivery vehicles to expand its capabilities and enhance customer service.

Kevin added: “This investment has been fundamental in helping us drive improvement within the business and deliver a first-class experience for customers. Our aim is to attain the very best service levels and we are leading the industry with an OTIF record of above 99%. We also deliver more than 99% of our doors on our own fleet and these levels of reliability make an immense contribution to the success of our customers’ businesses.

“Quality and service is in our DNA and we’re now looking ahead to a very exciting future built on these strong foundations for further growth and development. ” For more information on the range of Hurst doors, please contact Hurst Plastics on 01482 790790 or visit www.hurst-plastics.co.uk.

READER ENQUIRY NO: 0318/0053

from left to right: Nick Dutton presenting the cheque to Gary Morton

Brisant Secure have donated £5,000 to GM Fundraising, to celebrate the revolutionary Lock Lock door security handle surpassing an unprecedented 5,000 hour salt spray test.

GM Fundraising has been the industry’s charity of choice over the years, raising over £1.8million in the process, with the aim of achieving £2 million within the next 2 years. Several epic cycling adventures and a recent ladies only ‘Paddle2 Pedal’ event, continue to capture the imagination of all those involved, including many long-term supporters.

This donation is a fitting way to mark the fact that Lock Lock, with a bathroom furniture grade coating, has surpassed a never heard of level of durability at 5,000+ hours. Typical testing standards require 240/480 hours, which equates to an improvement of over 1,000% against other tested handles.

Nick Dutton, CEO of Brisant Secure commented: ‘We’re redefining expectations for hardware. Our aim is to develop an unrivalled product range in terms of longevity and performance, and with a new suited

hardware range tooled up for production in the coming months, we’ll again be challenging convention in the sector. We felt this was a fulfilling way to mark this milestone.’

Gary Morton, founder of GM Fundraising concluded: ‘It’s a hugely magnanimous donation and I’d like to thank Nick, Steve and all the team at Brisant Secure for this kind gesture. It still amazes me just how the industry has adopted GM Fundraising in terms of the events we do and more importantly for the money raised for Hope House Children’s Hospices. We also have news to come in the coming weeks about our 2018 and 2019 plans.’

For further information on GM Fundraising, please visit www.gmfundraising.co.uk or follow @gmfundraising, you can also contact Gary directly at gary@ gmfundraising.co.uk. For further information on Lock Lock please visit www.locklock.co.uk, e-mail locklock@ brisant-secure.com or call 01924 410200. You can also follow them on Twitter @ UltionLock.

READER ENQUIRY NO: 0318/0054

March 2018 | www.glassnews.co.uk

Call 01623 444 345 for a quote or more information

GREY HAS

NEVER

LOOKED THIS GOOD

New for 2018, Grey internal option

The easy to sell, easy to fit and sensibly priced Aluminium Lantern

www.synseal.com/stratus

0318/0055

www.glassnews.co.uk | March 2018

Download an order form at stratus.synseal.com 27

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SUPALITE ANNOUNCES LAUNCH OF

NEW FLAT ROOF ORANGERY

Supalite Tiled Roof System is delighted to announce the launch of its new Flat Roof Orangery.

Building on the success of its original Orangery offering, the new version gives another dimension for consumers wanting to enhance their homes, and installers who want to increase their roofing portfolio.

The orangery system is probably the first system in the UK to be able to achieve a depth of 4200mm and provide opening widths up to 5200mm for Bi Folding doors without the need for steel beams. With up to 250mm of insulation this really is a class leading product.

“It is another exciting time in our development as a company” says Steve Hacking, “with great new products and great new services”.

“We are especially excited about the new Flat Roof Orangery, it is a great technical product which offers home-owners something new again, with all the benefits of a tiled roof and access to the very fashionable design of an orangery. We know it will be very well received in the market”.

“There will be many more new products coming too which will keep Supalite right at the forefront of the tiled conservatory roof market, and we are looking forward to an exciting next few years ahead”.

“We also recently announced a partnership with JHAI which gives us confidence that we can continue to offer complete compliance in all aspects of our business, and the opportunity for our customers to deliver not only great products, but a great service which makes life easy for their customers in the market”.

“For some time we had been looking to find a partner who we can work with for both system approval and building control approval”.

“In JHAI we found that partner. We had been working with them for a number of years on the building control approval side, but recently decided to recommend only them as our partner for building control certification.

This ensures all our customers including our fabricators can offer certification for their own retail installations along with certification for supply only roofs for their trade customers”.

“Their response and their approach to business is the same as ours, they want to

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make things happen, and happen in a way which makes the ultimate customer journey easier and faster whilst still giving them the assurance that their roof products are fully compliant with all appropriate regulations”.

“We are delighted to have formed this partnership with JHAI and I would like

to thank them for their support and their enthusiasm in bringing it to fruition. Supalite, its fabricators, and its installers will all benefit significantly from this new arrangement”.

Speaking for JHAI Associate Director and Head of Technical Steve Barnshaw commented “As a company, we want to offer

Building Regulations Approval the way that it should be: fast, helpful and intelligent. We provide Building Control for all types of commercial and domestic projects and we have carried out over 17,000 approvals this year alone”.

“We handle everything from Initial Notice, Plan Checking and Site Inspections through to Final Certificate, and being the company, which approves the product from a technical stand-point in the first place makes the whole process that much smoother”.

“We are delighted to be working in partnership with Supalite – the market we operate in together is dynamic and growing, and we are looking forward to a long and very successful future together”. www.Supaliteroof.co.uk

READER ENQUIRY NO: 0318/0056

March 2018 | www.glassnews.co.uk

0318/0057

LOOKING FOR THE RIGHT SUPPLIER FOR

CONSERVATORY ROOFS? Connaught have been fabricating the Ultraframe System for over 18 years.

Choose the best. Choose Connaught!

Bespoke software available to our trade customers Structural report for every roof Quick quotation turnaround Professional support and advice from our expertly trained fabricators

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Free delivery to site Training for your installers 7 day turnaround

The Ultraframe Experts!

Nobody knows the Ultraframe system better than us and we can offer a full back-up service to help you.

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We can offer technical support, training and a full marketing package to help increase and develop your sales and more importantly increase your profits.

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01709 710100 You’ll be amazed at how affordable the superior Ultraframe products are – let us give you a quote today.

Lantern

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T: 01709 710100 E: info@connaughtconservatories.co.uk F: 01709 525262

www.connaughtroofs.com 0206 - JAN18 - CONNAUGHT ADVERT_ULTRAFAME_V2.indd www.glassnews.co.uk | March 2018

1

Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG

15/01/2018 18:55

29

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

EUROCELL GARDEN ROOMS OPEN UP SHED LOADS OF SPACE Designed as a self-contained building for use all year round, the composite wood Garden Room gives installers the opportunity to offer householders extra space in an attractive, low-maintenance package – and then upsell with complementary products.

Available from Eurocell – the fastest growing specialist building products network in the UK – the Garden Room requires no planning permission and takes only two days to erect at any time of year, provided it is dry.

The result is a highly versatile space that can be a home office, workshop, bar or a ‘playcave’ – place to relax and unwind away from it all. And it is made with recycled composite wood walls with a core of insulation – up to three times more than timber alternatives – to keep the space warm and energy efficient.

This energy efficiency is reinforced with 100mm thick cellular foam insulation in the roof, ‘A’ energy rated Eurocell double glazed windows and Eurocell French doors that are both elegant and secure thanks to high security, multipoint locking.

And homeowners can choose between two versions: a standard room or one with a canopy and integral decking area.

Once the base is laid, the garden room is quick to assemble using tools found in any toolbox: hand drill, handsaw, jigsaw, 17mm spanner, 4mm hex bit, Phillips head bit and a hammer. The Garden Room is supplied with all windows, doors, fascias, soffits, a pre-routed electrical socket board and selffinished walls, so there is no need for any painting or decorating.

Homeowners can enjoy their new room in the knowledge that it comes with a 25-year guarantee and that there will be no need to paint, stain or seal the composite wood exterior and that the PVC-U door and window frames just need cleaning.

Doors and windows are supplied in either Anthracite Grey or White and the composite wood panels can be chosen in four colours: Ancient Black, Wild Brown, Salt Lake Silver or Antique Ash. Five sizes of room are available – 3316mm x 2316mm, 3316mm x 3316mm, 4862mm x 2316mm, 4862mm x 3316mm and 6408mm x 3316mm.

Other outdoor products can be had from Eurocell branches nationwide – such as timber-alternative decking, fencing and balustrades – all of which complement the Garden Room.

For more details, visit www.eurocell.co.uk/ garden-rooms or call the Customer Care team on 0800 988 3049.

READER ENQUIRY NO: 0318/0058

NEW SLATE TILE FOR CELSIUS SOLID ROOF Now installers can deliver an authentic looking slate finish on Celsius Solid Roof installations with a new slate-effect tile, made from 100% recycled, lightweight plastic.

This new tile option is the latest addition to Synseal’s popular Celsius Solid Roof, which is the only major system to use a warm timber construction. Using structural insulated panels (SIPs), this technique avoids the cold bridging associated with aluminium frames and subsequently delivers excellent thermal performance and reduces the risk of condensation.

The launch of the new slate-effect tile follows the introduction of the WarmCore Fixed Roof Light last year (both

pictured), a discreet, ceramic bordered, glass fixed light using WarmCore thermal technology exclusive to Celsius Solid Roof customers.

The expansion of the Celsius Solid Roof offer gives fabricators and their installers more flexibility to integrate conservatories and extensions into existing structures, complementing both traditional and more contemporary properties.

Nev Gleed, Conservatory Roof Technical Manager, explains: “Celsius Solid Roof has proven popular with our customers as a warm construction roof for both conservatory renovations and easy-tobuild extensions.

“One of the key factors for homeowners is finding a product which matches the existing structures at their property. With the addition of the new slateeffect tile, our customers can now offer a choice of four lightweight roof tiles

to complement a variety of different properties, helping homeowners to find a perfect fit.

“Recycled plastic tiles are hugely beneficial for all along the supply chain – they are easy to fit, easy to clean, self-draining, self-ventilating, and are made from 100% recycled polypropylene. This makes them the ideal, environmentally-friendly product for all weather conditions and a very lowmaintenance choice for consumers.”

The new slate-effect tile is now available as an option on Celsius Solid Roofs, including both single and double tiles.

If you are interested in adding Synseal’s Celsius Solid Roof range to your conservatory offer, call 01623 444390 or email info@synseal.com to find out more.

READER ENQUIRY NO: 0318/0059

LEKA SYSTEMS GIVES FABRICATORS OPPORTUNITIES TO ADD VALUE The conservatory market is changing rapidly and fabricators need to make sure they’re offering the products that installers need to compete in the new landscape. Rhys Hoddinott, Director of LEKA Systems says: “If you’re a fabricator looking to support your installer customers in the changing conservatory market, look no further than the LEKA Orangery Roof and the LEKA Warm Roof to add more value.”

In recent years there has been a big shift away from standard white box conservatories to higher value spaces that deliver homeowners greater flexibility. In particular, orangery and orangery-hybrid installations are seeing incredible growth – up 38% in 2016.

Blazing a trail in this new landscape are the LEKA Orangery Roof and the LEKA Warm Roof. They’re taking the market by storm because they meet the demand for the new style of space. In other words, they give fabricators a way to grow their business by giving their installer customers added value to their sale to the homeowner.

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LEKA products are such an attractive offering because they deliver real benefits to fabricators, installers and homeowners.

They’re easy to add to a fabrication set up, with limited cost, so they add value to fabricators quickly. LEKA also provides full

marketing and technical training support so fabricators can support their installer customers to secure more sales.

The products are great for installers because they’re jhai-approved, all materials are pre-cut to exact specifications and there are fewer elements to install than on a traditional solid conservatory roof, so onsite installations typically only take between one and three days.

The portfolio is growing too – the LEKA Orangery Roof and the LEKA Warm Roof will be joined shortly by another product that looks set to have the same seismic effect on the market.

So if you’re a fabricator looking to grow your business by adding value to your installer customers’ businesses, LEKA Systems has the answer.

Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 0318/0060

March 2018 | www.glassnews.co.uk

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

ATLAS FLAT ROOFLIGHT CONVERTS 90% OF QUOTES INTO SALES Atlas promises to make 2018 the best year yet for its elite network of installers as it reports that a staggering 90% of quotes received for the Atlas Flat Rooflight convert to sales.

Production of the Atlas Flat Rooflight has reached an all-time high as installers are discovering the powerful selling potential and the high profit margins it delivers. And now, with an impressive conversion rate of 90%, more installers than ever are asking for the Atlas Flat Rooflight by name.

Gareth Thomas, sales director at Atlas Glazed Roof Solutions, explains: “This incredible result proves that our installers are flying the Atlas flag and winning some fantastic new business on the back of it. Homeowner demand for flat roof extensions is soaring and the market is hungry for modern glazed products that bring extra light into spaces.

The Atlas Flat Rooflight is the perfect way to achieve this and its contemporary look and minimalistic design certainly turns heads, making it an easy sell for the installer.

“But that’s not the only reason for this whopping sales conversion rate – installers are proud to sell Atlas products and they’re

showroom and read through the supporting literature and they want it. Then they ask how long it will be and, given that the Atlas Flat Rooflight is very easy to quote and order and the lead times are short, we can usually shave time off for them. The Atlas Flat Rooflight has completed our range of glazed roof products and helped us to enhance our business.”

Atlas installer Vale Orangeries has installed several Atlas Flat Rooflights and was one of the first installers ever to win the coveted Atlas Installation of the Month award with an incredible contemporary Flat Rooflight installation. Owner Dean Edmonds says:

Atlas Flat Rooflight Showroom displays have been proven to help installers sell more rooflights. These displays, which are free to installers who buy five flat rooflights, are a key element of the comprehensive marketing support package from Atlas.

“We only install Atlas products because they are the best glazed roofing products out there. The Atlas Flat Rooflight carries all the hallmarks of an Atlas product – slim sightlines and a sleek modern look – but it’s an all-round winner for us because of how easy it is to install, typically taking less than half the time it takes to install a lantern. The product is ready glazed and we simply drop it into the opening, which means we can complete projects quickly, whilst increasing our profits margins.

Developed to equip installers with all the resources they need to create a professional appearance and successfully promote and sell to customers, the fully personalised marketing package includes brochures, digital marketing support, direct mail and advertising templates, retail leaflets and showroom display graphics.

“People love the look of the Flat Rooflight and we’ve generated a lot of work in homes that wouldn’t suit a lantern but still demand a statement glazed roof. In our experience, it’s easy to convert enquiries; the majority of customers see the Atlas Flat Rooflight in our

The experienced marketing team at Atlas is also on hand to guide installers through their marketing and to develop a tailored programme to help them sell the complete range of Atlas products and achieve long term growth for their business.

For further information, contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk.

READER ENQUIRY NO: 0318/0061

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inspired by just how quick and easy the Flat Rooflight is to fit. They’re also enticed by its competitive price, our fast five-day lead time on stock sizes and the comprehensive marketing support we provide, which helps them to clinch sales. There is nothing quite like Atlas and this product, just like the rest of the Atlas range, is an all-round winner!”

Competitive roof glass prices

Email: roofs@madefortrade.co Call: 01642 610799 Fax: 01642 615854 www.madefortrade.co 31/01/2018 12:25

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MACHINERY

The UK’s Leading Glass & Glazing Newspaper

‘ENTRY LEVEL’ – COST-CUTTING STRATEGY OR FALSE ECONOMY? Aluminium’s booming popularity has led more and more fabricators to diversify their offerings. Figures from industry experts Insight Data show a significant increase in PVC firms expanding into aluminium in recent years – taking the total number of companies now manufacturing products in both materials to over 250.

It’s clear, then, that UK fabricators can see the lucrative opportunities that are out there for firms supplying high-quality aluminium products. But in an unpredictable economy, with Brexit-related uncertainty still looming, there’s still a temptation to be cautious, even as you seek to grow your business.

In part, it’s that attitude that lies behind the rise of entry-level aluminium CNC machines.

A number of manufacturers now offer them, and they predictably come in at lower prices than their more advanced counterparts.

Many PVC-U fabricators tell themselves they only need a very basic set-up, because they’re planning on producing aluminium as a sideline – which, in the early days, can feel like a pragmatic, sensible approach. But before

long, it’s one that can run up against all sorts of problems.

With a basic machine, you’ll be able to handle requests for simple window and door products. But modern installers are rarely that predictable. They’re having to cater to the desires of ever more savvy and demanding end users – which increasingly means sourcing sophisticated products, available in all manner of configurations.

If you suddenly find yourself with a reliable customer looking for triple-track and bi-fold doors as well as ali windows, you’re quickly going to regret going for the cheaper machine.

Cill preparation, low-rise curtain walling and more are increasingly in demand – all of which are beyond the capacity of most entrylevel products.

"Many PVC-U fabricators tell themselves they only need a very basic set-up, because they’re planning on producing aluminium as a side-line – which, in the early days, can feel like a pragmatic, sensible approach. But before long, it’s one that can run up against all sorts of problems."

What’s more, inspired by TV programmes like Grand Designs, consumers are more ambitious than ever. They want bigger, bolder products, with larger glass areas and sections of profile – and nearly all entry-level machines aren’t able to process these. It’s another way in which choosing a more basic machine constrains your potential for growth.

At elumatec, our argument has always been that, if you’re going to do aluminium, you should do it properly. Demand is high, and if you start producing high-quality aluminium products – particularly with the kind of quick lead times and competitive prices that ultra-efficient modern machinery allows – it might not be long before you find yourself inundated with enquiries. And the worst thing you could do with that newly-minted

"At elumatec, we offer a whole host of cutting-edge machining products aimed at ambitious fabricators." reputation for quality products is to scupper it with long waits for delivery and unreliable service as you struggle to cope with demand.

At best, you’ll annoy valuable customers. At worst, you’ll lose thousands of pounds of business.

We believe the way you build a successful business – and the way we’ve certainly built ours over the last 90 years – is to keep your eyes on the horizon, and have the confidence and courage to invest for the future, rather than getting overly caught up in the here and now. In practice, that means not falling for the false economy of entry-level machines, and instead purchasing the sort of quality product that will future-proof your business.

At elumatec, we offer a whole host of cuttingedge machining products aimed at ambitious fabricators. Foremost among these are the company’s celebrated SBZ line of CNCs. The SBZ122/71 advances on the excellent template created by previous entries in the SBZ series, and is a fast and efficient 3-axis CNC capable of working at up to 120 metres a minute thanks to its dynamic servo drives. Its intelligent control technology and Green Line cooling unit keeps energy consumption low, while a rotating spindle allows it to work at 0°, -90°, -180° and -270°. The SBZ 122/73 offers the same features in a high-performance 4-axis package.

Meanwhile, the SBZ 141, another 4-axis CNC, can boast more stable, ergonomic machine beds, and autonomous clamp positioning to accelerate pass-through times.

We’re not just world-leaders in the machinery products themselves, however. We’re also at the cutting edge of machining software. Our software arm, elusoft, employs 25 full-time computer programmers who are constantly striving to improve the software packages we provide – which in turn allows our machinery products to perform to an even higher standard.

It’s this combination of world-class hardware and cutting-edge software that really stands elumatec out from our competition. For more information on how we can help transform your business, don’t hesitate to give our sales team a call today.

For more information call 01908 580 800 or visit www.elumatec.co.uk.

READER ENQUIRY NO: 0318/0063

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March 2018 | www.glassnews.co.uk

0318/0064

Aluminium Fabrication

Leading aluminium fabricators choose elumatec â&#x20AC;&#x153;When it comes to quality, elumatec are the best. Fast, robust and extremely reliable, their products represent German engineering at its finest. Their machining centres have helped us slash lead times, and their software has made us more connected and productive than ever before.â&#x20AC;?

Anton McKeown - Managing Director, Ayton & McKeown

90 Years in Business Founded in 1928, elumatec has grown into the worldâ&#x20AC;&#x2122;s largest aluminium machinery company during our ninety years in business. Our machinery range includes basic, manual-operation machines as well as complex, state-of-the-art profile machining centres with CNC control.

If you want to manufacture more windows and doors in less time,

call elumatec today on 01908 580 800

Mar 2018 (Em) leading Aluminium Fabricator (Ayton & McKeown) FP Advert.indd www.glassnews.co.uk | March 2018

1

www.elumatec.com

21/02/2018 08:51

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MACHINERY

The UK’s Leading Glass & Glazing Newspaper

CAN YOU BEND IT LIKE ASTRASEAL?

INVESTMENT CONTINUES WITH NEW BAR BENDING MACHINE After kicking off the New Year with the purchase of yet another Stuga machining centre, master fabricator Astraseal has now made two further machinery investments. The Wellingborough-based firm has increased production in its glass factory with the addition of a brand-new, high-performance bar bender and a smart desiccant filler.

The MB950 bar bending machine – complete with AM 01 semi-automatic rack, allows Astraseal to bend aluminium, steel and warm-edge spacer bar every 28 seconds.

The machine optimises Astraseal’s sealed unit production through its innovative, universal head. This eliminates time-consuming tool changes and means Astraseal can bend an

impressive 1,000 bars on a single nine-hour shift.

“At Astraseal, we never settle. We are always looking at ways to better our performance and our overall service to ensure we can help our customers meet every demand with top quality products. Consistently investing in high-performance machinery is just one of the many ways we achieve this,” comments Colin Stanley, Operations Director at Astraseal.

“Our sealed unit manufacture is an important part of our business – currently producing over 3,000 sealed units every week. Investing in the latest technology means we can increase this number and therefore deliver an even faster service for our customers. It’s also

important in ensuring a high-quality finished product every time. Of course, accidents do sometimes happen on site and we can support our customers through our fast-track remake service – regardless of fault.”

Completing Astraseal’s hat-trick of machinery investments is the intelligent DF502 desiccant filler. The DF502 brings ultimate precision to Astraseal’s operation, by automatically drilling the corner holes, filling the spacer bar with the specified ratio of desiccant and then sealing the openings ready for application.

“With the competitiveness of the market, installers can’t afford to be going back to site replacing poor quality or failed units,” Colin concludes. “Investments like the bar bending machine and the desiccant filler mean we

can keep delivering the exceptional levels of quality that our clients across the country have relied on for decades.”

With one of the biggest portfolios in the industry, Astraseal has built a strong reputation for high-quality aluminium and uPVC products including windows, doors and conservatories. For over 30-years, operating from Wellingborough, Northamptonshire, Astraseal’s ethos has been to offer exceptional products with customer service that goes above and beyond.

For more information call Astraseal on 01933 227233 or visit www.astraseal.co.uk.

READER ENQUIRY NO: 0318/0065

WINDOW TECH REMOVES REQUIREMENT FOR GLASS BONDING IN R9 WITH PROMAC AND URBAN R9 specialist trade fabricator Window Tech, has begun Residence 9 frame-only supply, freeing up installers to source glass locally.

It comes following the Essex-based fabricator’s in new Urban millers and welder from machinery specialist Promac Group.

This allows the manufacturer to fabricate window and door sashes using Timberweld® technology, emulating the appearance of a traditional 90°tiimber-type joint but also by welding rather than mechanically jointing sashes, delivering a far stronger joint and eliminating the requirement to glass bond IGUs.

“That’s a clear advantage to us and our customers. We can manufacture sashes more quickly but we also don’t need to glass bond and installers who buy from us can source glass separately as they would for any other trade frame.”

According to modelling by Promac, a line with two-millers, a welder and two operatives trim manufacturing time per sash back from 15-20 minutes to just eight. This it says can be shortened to 3.5 minutes with six millers, two welders and two operatives.

Supplied by Promac, Window Tech invested in Urban AKFU 250 and 330 millers and an AKS4310 welder at the end of last year. This has allowed it to cut production time per sash from anywhere between 15 and 20 minutes to just eight, within most cases, no requirement to glass bond.

“Timberweld® won’t necessarily allow you to eliminate the requirement for glass bonding in every sash you make but it will in the majority. It also won’t work for every system as R9 has 10mm greater depth than comparable systems”, explained Lee Marriott, Sales and Marketing Manager, Promac Group.

Bob Wallis, Managing Director, Window Tech Trade, explained: “Manufacture of R9 is almost always mechanical but that means that glass units have to be glass bonded into sashes because the glass performs a structural role. That’s time consuming and can cause problems down the line.

“If, however, you’re doing sensible numbers and you want an absolutely premium finish inside and out it’s an exceptional solution, allowing you to manufacture sashes far more quickly, increase joint strength to a level comparable with a standard 45° PVC-U mitre in 90° timber-type joint.

“Our investment in a new Urban welder and millers means that we can recreate that traditional timber joint but weld it on the sash. That gives us a far stronger joint over screwing and gluing the joint and that means we don’t have glass bond.

Window Tech is currently fabricating just short of 100 R9 doors and windows a week and expects to hit around 150 fpw by the summer, moving almost exclusively towards the 90° welding of sashes.

“What it means is that our customers can source glass in exactly the same way as they would for any other window. Supplied as unglazed product, it also makes our product far easier to handle on site.”

For more information log on at www.promac.co.uk email sales@promac.co.uk or call 01788 577 577.

For more on Window Tech Trade visit www.windowtech-residence.co.uk email info@windowtechtrade.co.uk, or call 01708 707 750.

READER ENQUIRY NO: 0318/0066

HAFFNER MURAT MACHINERY PACKAGE TRANSFORMS HERITAGE PRODUCT FABRICATION One of the biggest growth areas predicted in the next few years is in heritage products, in particular mechanically jointed options.

These types of products offer good margins for fabricators, but in order to maximise them, fabricators need to invest in the machinery that helps them drive efficiency and quality. The heritage machinery package just launched by Haffner Murat will help them do exactly that.

Dave Thomas, Managing Director at Haffner Murat, commented: “Heritage and mechanically jointed products offer exciting opportunities for fabricators, but the biggest returns will be seen by those who harness what automation has to offer. Our heritage machine package provides the machinery needed to mill and weld these niche

34

products efficiently and precisely from as little as £189.00 per week on finance (subject to status).”

The heritage machinery package consists of a FA356 Milling Station and a KC258/10 Welder.

The FA356 Milling Station can mill two joints in one operation: 45 degree and 90 degree milling is carried out in one pass for the butt joint finish of the outer face. The KC258/10 Welder recreates the traditional mechanical butt joint on the welded corner and an internal seamless weld which enhances the overall appearance of flush sash windows.

Haffner Murat is renowned in the industry for its high proportion of repeat customers who turn to the machinery specialists when they need to upgrade or expand production. It’s

because the company offers the products that fabricators need. Its machines help fabricators of all sizes and its large R&D department means it’s in a position to work with fabricators to take new machinery ideas from concept to reality in as little as 12 weeks, helping to keep them ahead of the curve. It also delivers exceptional levels of service from pre-sale consultancy to determine the right machine for a fabricator’s needs to comprehensive training that ensures businesses can see the benefits of machines straightaway.

So, if you would like to harness the power of automation for your heritage products, then take a closer look at Haffner Murat.

Tel: 01785 222421 - www.haffnermurat.com

READER ENQUIRY NO: 0318/0067

March 2018 | www.glassnews.co.uk

AT FENSTERBAU 2018

Automatic Spacer Bar Bender Semi-Automatic Desiccant Filler Automatic Vertical Edger

HALL 3 - 135

NEW LMX 65 Cutting/Machining Line Axel 5 - 5 Axis Machining Centre UPDATED Blitz 65 - Double Mitre Saw

HALL 3A - 305

The worlds 1st Seamless Cill Welder SL4FF Evo - Quad Seamless Welding Fab Cut - Cutting & Machining Centre

HALL 3 - 149

NEW AKS 9600 - Seamless Welder SV840 - Fast Automatic C-Cleaning AKFU - Timber Weld Millers

HALL 3 - 127

www.promac.co.uk T: 01788 577577 | E: sales@promac.co.uk 0318/0068

www.glassnews.co.uk | March 2018

35

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

NEW HST TECHNOLOGIES LAUNCHED BY HEGLA The HEGLA Group recently further demonstrated its commitment to providing excellence in the field of glass machinery solutions with its acquisition of Boraident GmbH - a company recognised for its expertise in Heat Soak Testing verification, marking and laser technology. For the UK market this creates greater confidence in industry standards due to proven, patented technology.

Additionally the range includes technical applications and products for identifying machine-readable codes, as well as the laserassisted production of glass diaphragms and test systems for glass sensors.

HEGLA CEO Jochen H. Hesselbach, stresses that Boraident’s expertise in laser technology for glass will be retained and sees a bright future for the new division.

Mr Hesselbach comments: “We have known the Boraident team for many years, and have enjoyed an extremely constructive, working partnership with them.”

The heat soak process is applied in a chamber that is subjected to temperatures from 280 - 300°C (540 – 570 F) over a 2 - 4 hour time period. This treatment causes any NiS to expand and will lead to the breakage of an infected glass pane. The HST process minimises the chance of infected glass panes being delivered and subsequently suffering from spontaneous breakage.

STRONG FOUNDATIONS

An HST checkmarker® pen is a thermocromic and UV active ink which demonstrates that the Heat Soak Test has taken place. It is applied directly onto the tin side of the glass surface and during the production process, the colour will change from blue to white with a permanent invisible UV mark made on the glass. The white surface coat is visible to the naked eye after testing but is easily removed leaving the UV, resistant fluorescent mark inside the glass, which is only visible under 254 nm UV light. The fluorescent marking remains on the product for the duration of its lifetime.

HEGLA Boraident GmbH will retain all employees and the specialist patents will be absorbed into the new company.

UNIFIED EXPERTISE The two companies are linked by their expertise in glass, having collaborated on numerous projects previously. HEGLA Boraident GmbH is a mechanical engineering specialist company which focuses on glass laser marking, structure and function.

36

Leading specialist fabricator Mercury Glazing Supplies Ltd has just invested a six figure sum in new machinery to help it achieve ambitious growth plans over the next three years. Chris Reeks, Mercury’s Sales and Marketing Director, commented: “This investment will help us continue to deliver exceptional quality and exceptional lead times as our order volumes increase.”

Mercury has invested in two machines from leading supplier Haffner Murat: a new FA526 Automatic 2 Head End Milling Machine and a new SC220/VS Machining Centre.

The newly created HEGLA boraident GmbH offers customers solutions regarding spontaneous glass breakage, which occurs without warning and without any apparent reason. The expertise of the company will help customers reduce the likelihood of spontaneous toughened glass breakage using the patented and fully certified HST procedure which encompasses an ink dye and colour change to prove the heat soak test has taken place.

SOPHISTICATED TECHNOLOGY

MERCURY’S INVESTMENT SHOWS IT’S SET TO RISE

As part of the new company, Dr. Johann Dorner and Dr. Thomas Rainer will hold key positions as experts in their field and believe that HEGLA will create a strong platform on which to establish existing and new technologies.

On the formation of the new company, HEGLA CFO Bernhard Hötger, commented: “The first step will be to offer machinereadable laser marking options on our cutting systems.

Beyond that, the laser technology will allow us to get a lot closer to our Industry 4.0 vision. Consistent use of glass laser marking allows each sheet to be clearly identified at any time whilst also fully digitising the entire production process.”

Steve Goble, Managing Director HEGLA UK considers the company’s laser expertise will develop more quickly and will place the company ahead of competitors with the laser cutting of laminated safety glass now due to arrive to the market more quickly.

For over 40 years HEGLA has been a technological pioneer in automated glass cutting and storage solutions, developing its range to meet the needs of an increasingly demanding glass market. Diversifying its range to include loading, residual sheet handling and sorting systems HEGLA has now forged ahead with new technologies that will help to maintain its leading market position in an increasingly competitive market.

For more information on the new technologies available from HEGLA please call Steve Goble on 01908 261933 or visit the website www.hegla.de READER ENQUIRY NO: 0318/0069

Mercury is one of the UK’s largest manufacturers of the market-leading Spectus Vertical Slider and it recently cemented its status as the go-to supplier by becoming the first fabricator to start manufacturing the new Spectus mechanically jointed Vertical Slider, which opened up a new level of opportunities for its customers. The new machines will support Mercury’s fabrication of the new Spectus mechanically jointed vertical slider as well as general window production.

An established manufacturer, Mercury has a reputation for leading the way in fabricating the specialist products the market demands.

Alongside the addition of the mechanically jointed Vertical Slider to its range, the company has also added the Designer Door range from Smarts Aluminium and the TD68 commercial door from Jack Aluminium.

Do you sell your products to trade counters?

If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

Chris commented: “Our success has been built on delivering high quality specialist products backed up with proactive, customerfocused service. Our intention is to build on this success and grow our business by 35% in the next three years. We have been working hard to put the foundations in place without compromising any of the quality for which we are known. We are expanding our product range, offering new products, installing new systems and investing in new machinery from Haffner Murat.”

Mercury Glazing has an exceptional reputation in the industry and – as its expansion plans demonstrate - is set to bring its high quality offering to an even greater numbers of customers.

Tel: 01452 383344 www.mercuryglazing.co.uk READER ENQUIRY NO: 0318/0070

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BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!

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March 2018 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

DYNAMIC 2D HINGES RAPIERSTAR NEARS 100% MARK HELP SEAL-LITE DELIVER WITH CUSTOMER DELIVERY AND QUALITY SWISH DOORSETS STOCKHOLDING FOCUS

Leading South West fabricator and installer Seal-Lite Group is gaining an important competitive edge for its PVC-U doorsets through a mix of aesthetics, quality and reliability by combining the Swish profile with Dynamic 2D hinges

by SFS. The Clevedon-based company, which serves trade and retail customers throughout the South West of England, produces more than 300 PVC-U doorsets every month, all featuring Dynamic 2D hinges supplied by Safeware.

The combination of the Swish profile design and the Dynamic 2D’s bespoke hinge sash plate delivers excellent visual appeal in a robust, secure doorset in which Seal-Lite customers can have complete long-term confidence.

Seal-Lite Group Managing Director, Chris Shearn, said: “The quality of our doorsets, and all the products we manufacture, depends on choosing the right components and system, and our excellent customer feedback to date suggests that our new specification for PVC-U doors is ticking all the boxes. Switching to the Swish system has enabled

us to achieve an important uplift in quality, and one that has been amplified through our decision to use Dynamic 2D hinges.

“SFS provided excellent technical support from the outset to ensure the hinges provide us with that ‘fit and forget’ solution, which is so important for customer satisfaction and for protecting our reputation.

The hinges also mean we can provide the assurance of Secured by Design on our doorsets, and the ability to colour match with a durable finish gives our doorsets a visual appeal that sets us apart.”

SFS – a global leader in the design and manufacture of

“SFS provided excellent technical support from the outset to ensure the hinges provide us with that ‘fit and forget’ solution, which is so important for customer satisfaction and for protecting our reputation."

door hinges – is a longestablished supplier to the Epwin Group’s hardware specialist business Safeware.

This organisation offers a ‘one stop shop’ for fabricators of all the window and door systems produced by the Epwin Group, providing a simplified supply chain with easy access to the highest quality hardware and technical support.

Paul Hinds, National Sales Manager at Safeware, comments: “We’ve stocked the Dynamic 2D hinge ever since it was launched in the UK and it continues to impress our fabricator customers, whether it’s a Swish profile or any of the Epwin Group systems.

The excellent results that the Seal-Lite Group is achieving with the Swish system and Dynamic 2D hinge combination is a clear demonstration of the technical excellence that lies behind these products, particularly in respect of the system-specific sash plate developed by SFS.” Find out more about the Dynamic 2D hinge range at www.sfsintec.co.uk.

READER ENQUIRY NO: 0318/0071

Left to right: Paul Hinds, National Sales Manager at Safeware, with Jim Shearn, Co-owner of Seal-Lite Group, and Rod Johnson, Area Sales Manager at SFS

www.glassnews.co.uk | March 2018

Inside the Rapierstar distribution centre in Cheshire, which now holds more than one billion fasteners in stock

Customers of Rapierstar, the leading fastener supplier to the door and window industry, are benefiting from its latest investment in logistics and supply chain technology as it reports a near perfect record in on time in full (OTIF) deliveries over the last 12 months.

The company’s latest customer service data reveals that 99.4% of all orders last year were delivered OTIF and error free, when promised. This record high figure comes at a time when Rapierstar has increased its customer base to supply a market share of over three quarters of the UK and Irish window industry, and it has increased stockholding at its warehouse and distribution centre to over one billion screws.

David Furness, Rapierstar Managing Director, says: “We’ve been supplying fasteners to the UK and Irish door and window markets for over 25 years now, and through our strategy of continuous improvement we are doing things better for our customers year after year. This now means we get almost 100% of orders

to our customers on time in full, which we are immensely proud of given the huge variety of screws and installation fixings we supply and the geographic spread of our customers.

“It’s a reflection of the professionalism that underpins every aspect of Rapierstar. For many years we have committed to the ISO 9001 quality management system, plus the Investors in People training and development standard. We also operate on the award-winning Microsoft Dynamics fully integrated ERP software, which is programmable, multi-site, multi-currency and synchronizes with HMRC for running our Customs Warehouse.”

Rapierstar operates from a purpose-built head office and 100,000 sq. ft. bonded distribution centre near Congleton in Cheshire, with supporting sites in Belfast and Norwich ensuring smooth distribution to all parts of the British Isles.

Its own branded products are designed and manufactured to exacting speed of insertion, strength of drill point and high

plating standards, with quality assured through comprehensive testing at both its manufacturing plants and its ‘in-house’ R&D test facility at Congleton.

This industry leading regime enables Rapierstar to comply with all appropriate British, European and international quality standards and to continuously improve product performance thorough innovation.

David adds: “It’s easy to take fasteners for granted, but without having the right types in stock when you need them, production would simply be brought to an abrupt halt, or the wrong types of fastener would need to be used as a substitute.

Neither is an appealing option. That’s why we invest so heavily in making sure our global supply chain is strong, utilising the latest technology and the deepest stockholding, in combination with our decades of experience, to deliver a reliable service for our customers.”

Find out more about Rapierstar at www.rapierstar.com.

READER ENQUIRY NO: 0318/0072

37

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

WORLD-WIDE LEADER IN HARDWARE

Adrian Vicker

Siegenia is over 100 years old and has nearly 40 years supporting the industry in the UK - it can rightly claim to be a world-wide leader when it comes to hardware. But as General Manager for Siegenia in the UK Adrian Vicker explains, the company is not looking to rest on its laurels anytime soon.

“Siegenia has an undoubted pedigree when it comes to developing and supplying hardware in the fenestration industry. We have been here since the start, and our approach has never wavered”.

“Our vision is to constantly challenge the norm when it comes to product design and performance, especially so when it comes to raising the quality and security of hardware”.

“It is an inescapable fact that security remains at the top of many people’s agendas even after all the years of product development, and we all need to keep pace with customer demand in this area”.

“Siegenia’s undoubted ability to do just that is based on a total commitment to the technical development of products, and an equally robust programme of independent thirdparty testing”.

“Siegenia products in the UK are arguably the most tested of all the hardware products in the market today, with PAS24 and Document Q compliance supported by Secured By Design and BBA accreditation”.

“These are quite literally signs of how seriously we take our commitment to ensuring that all our products perform as

38

they are designed to do, and that only the best products enter the market from Siegenia.

Nothing less will do”.

“Over the past 20 years we have seen a proliferation of hardware suites being launched into the UK market which are manufactured in the Far East and Eastern Europe, and we continue to see it today. There is nothing wrong with that of course, that is market forces at work, globalisation”.

“I do sometimes wonder how completely these systems are tested to ensure their suitability for use specifically in the UK? Among other considerations, we have a unique climate in this country and it is important that products are tested with that in mind to ensure they remain fit purpose and able to function as designed in the long-term”.

“Our continued development of products is something of which we are rightly proud and our commitment to technical excellence in that process is unwavering. We have an extensive product range which has dedicated

products for specific market sectors, our range for the Aluminium sector is as complete as that of any of our competitors, whether manufacturers want a more traditional system, or whether they are using products with a 16mm Eurogroove”.

“Regardless of their requirements, they will find with Siegenia that they have access to a complete, fully independently tested suite of hardware, and a technical back up service which is second to none”.

“Our technical team has vast experience and works hand in hand with our distributors to support their customers directly in their own factories, and through their own product testing cycle if they choose to go down that route”.

“It is a further investment from Siegenia that we continue to offer a highly specialised technical support team in the field working closely with our partners and their customers.

It is a great vehicle for us which helps us to get direct feedback from the industry as to

what market trends are, and what customer requirements are going to be in the future”.

“This information is invaluable to us when we are planning our next product developments, and helps us to ensure that everything we do is done with an eye on the future. We will continue to use the design process to raise the quality and security of hardware, and we will continue with our process of vigorous independent testing to ensure that when we bring new products to market we do so in the full knowledge that they are fit for purpose and will perform over the long-term”.

“Siegenia may be over 100 years old as a business, but our thinking is a modern today as when the company began”.

READER ENQUIRY NO: 0318/0073

March 2018 | www.glassnews.co.uk

BarrierSlide a Host of Sliding Solutions

BarrierSlide Ivan 2.0

Tel: 03300 373 693 sales@barrier-components.co.uk www.barrier-components.co.uk

BarrierSlide Strap

Barrier Components has added a number of new kits to its BarrierSlide range which not only save space, but reflect the latest look in interior styling.

BarrierSlide Crystal

Ideal for both residential and commercial applications, the BarrierSlide STRAP, IVAN 2.0 and CRYSTAL are systems that will work with solid, framed and frameless glass doors and feature exposed tracks and hanging hinges which are right on trend. They all come complete with fixings, stops, guides and both soft close and soft open devices.

Check out weight, height and track length details on line or contact our technical sales team.

0318/0074

Is the hardware you use fully independently tested?

SIEGENIA GROUP, UK Office, Richardson Way Cross Point, Coventry, CV2 2TA www.siegenia.com Tel: +44 (0) 24 76 622000 0318/0075

www.glassnews.co.uk | March 2018

39

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

FLAGSHIP FITTINGS:

CARL F GROUPCO’S HARDWARE HOT TOPICS With one of the largest ranges in the UK hardware supply sector and established credentials, Carl F Groupco is well placed to observe latest trends. In this report, Managing Director John Crittenden gives Glass News readers an insight into hardware’s hot topics.

“A reassuring upturn in interest in added value products is triggering demand for design innovation and opening new horizons for hardware. Taking the example of electronic locking and access control, there is a real appetite for this new generation technology.

This is no longer a futuristic conversation, it is here and now and early interest in our SmartSecure brand, which is backed by a substantial order book, has come from the fabrication market and Housing Association sector for a range of access control applications.

The solution’s simplicity of configuration, which enables easy integration, is seen as a significant benefit. A major attraction to Housing Associations is the safety and access features afforded by FUHR’s multitronic locking system.

SmartSecure also has appeal for safeguarding elderly or vulnerable residents: all locking points are automatically thrown to fully secure the door on closing offering protection from opportunist burglars. Residents can unlock the door using access control or operating the handle from the inside which means that there is no need to struggle with keys. An internal push button can also be integrated for those who find lever door handles difficult to use.

Regarding SmartSecure, the latest hot topic is the addition of the Yale Conexis L1 – a Smart keyless locking handle. Ideally suited for retrofit installations, new markets are opened up as most 92mm PZ door locks can easily be upgraded to incorporate the system on both retrofit and new doors. The Conexis L1 sits alongside the established FUHR multitronic 881 lock technology and access control options, which include the sensor based ‘SmartTouch comfort’ and radio-based access control solutions.

“With SmartSecure, residents can unlock the door using access control or operating the handle from the inside which means that there is no need to struggle with keys.”

40

SECURITY MATTERS ROTO TSL ESPAGNOLETTE The issue of security has been a longstanding concern for the industry and quality products that tick this box will always be high on the batting list of hardware priorities.

One important flagship line for us for the year ahead will therefore be the Roto TSL Espagnolette. Offering inline and twin reverse cam security, this product is suitable for standard and shallow eurogrooves for aluminium, PVC and timber profiles.

Roto’s Twin-Cam Security Lock (TSL) has been designed to provide a high level of security for outward opening windows, with specific protection against jemmying. The one-piece espagnolette features up to four pairs of dual reverse action locking points. When the handle is turned, the gearbox drives each pair of cams into double sided strikers from opposite directions. This ensures maximum protection from burglary, as defined in PAS 24:2012.

Additionally, strikers are custom designed to fit each profile to provide maximum security. Not only does the eccentric cam design increase security, it also enhances gasket compression.

This high-performance product can achieve PAS 24, plus Secured by Design and is salt spray tested to BS EN 1670 480 hrs.

SmartSecure – new generation technology from Carl F Groupco

INGENIOUS INNOVATION – THE DUPLEX DOOR LOCK Continuing the all-important subject of security, the Duplex door lock from Ingenious Locks & Hardware (ILH) is set to continue to stand out for our customers with its fully security tested double hook feature providing home owners with an excellent, visually secure solution. An impressive five hooks, four rollers, reversible latch, and top/bottom serrations, which allow shootbolt extensions, further increase security. To complement PVCu or timber profiles, the lock has a 35mm or 45mm backset and 16mm or 20mm faceplate width.

The double, bi-directional, hook feature offers impressive additional security and

The Yale Conexis L1 Smart keyless locking handle

has been successfully tested to PAS 24 and Secured by Design requirements. As with all of the Ingenious range, the Duplex door lock incorporates a state of the art central gearbox designed with a smooth operating, upsprung follower. The dual follower gearbox can be used for both front and back door applications and an ergonomically designed hold back snib on the faceplate can be used to prevent accidental lock outs.

Adaptive compression rollers, engineered for maximum adjustment, ensure that the rollers engage before the hook locking points to aid compression and smooth operation.

The Duplex door lock from Ingenious – a stand-out solution

One piece keeps are supplied with the door locks as standard. A 13mm axis keep has also been introduced, which is fully capable of achieving PAS 24 with no requirement

for additional security plates, meaning no additional costs or fitting time.

In summary, hi-tech hardware and security focussed fittings are high on the agenda for the year ahead. However, while these products could be called our flagship fittings, they don’t negate the ongoing importance of the other ranges in our catalogue of over 7,000 product lines comprising door & window fittings, ventilation solutions and tools for aluminium, composite, PVCu and timber profile systems.”

Tel: 01733 393330 - www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure READER ENQUIRY NO: 0318/0076

March 2018 | www.glassnews.co.uk

0318/0077

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motorised locking • Bespoke kitsmultipoint to suit your project system kits to suit your project • •10Bespoke Year Guarantee •Complies 10 Year Guarantee with EN179 & EN1125 • • FUHR multitronic 881 Door Lock •Access Complies with options EN179 &available EN1125 motorised multipoint locking • Control • Access Control options available • Bespoke kits to suit your project

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@_smartsecure www.glassnews.co.uk | March 2018

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01733 393330

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

RICHARD REEVE TO TAKE AXIM TO NEW HEIGHTS

TROJAN GROUP’S TS008 UNICORN LETTERPLATE COMPLIANT WITH PAS24:2016 The Trojan Group’s TS008 Unicorn Letterplate remains one of the few letterplates on the market that complies with the requirements of PAS24:2016, the latest standard for enhanced security performance.

Steve Hall, Trojan’s General Manager, said: “The updated door standard PAS24:2016 now requires that an external door is fitted with a letterplate that meets the new criteria.

In order to meet with the TS008 testing requirements the letterplate must eliminate the risk of an intruder gaining access by means of physical force or ‘fishing’. We are delighted the TS008 Unicorn Letterplate has passed the requirements of the revised PAS24:2016 test and is evidence of its intelligent design and inherent quality.”

Trojan’s TS008 Unicorn Letterplate is a masterclass in the type of intelligent design for which the company is known. It features an inner protective housing with a unique concealed hinge mechanism to prevent attack, an inner lap with a positive stop feature for maximum protection from ‘fishing’ and a projection that is below door handle height for added protection. It is manufactured from 304 Stainless Steel for ultimate corrosion resistance and has simple but elegant styling that will complement any doorface. It is suitable for both Composite and PVC-U

TPG, The Parkside Group Limited is pleased to announce that Richard Reeve, Sales Director will be exclusively looking after one of its major divisions, Axim Architectural Hardware. doors and is available in an array of colours as well as Polished, Brushed and Satin Stainless Steel and PVD Gold. As evidence of its quality it has a 25 year anti corrosion guarantee and a 10 year mechanical guarantee and is available from scheduled stock in the UK. PAS 24:2016 is a primary reference in the Building Regulations Approved Document Q1, which relates to security in dwellings.

It supersedes the requirements of PAS:2012 and changes to the latest specification include more robust requirements for letterplates and a wider scope that increases the range of security doorsets. Steve commented: “It is vital that security standards are revisited regularly to ensure they still deliver the level of protection that’s needed. PAS24:2016 features more stringent requirements for letterplates and we take particular pride in the fact the TS008 Unicorn Letterplate passed first time.”

Trojan has always led the field in the design of its hardware. In the TS008 Unicorn Letterplate it has done it once again.

Tel: 01922 713 933 - www.trojangroup.com READER ENQUIRY NO: 0318/0078

ROTO ESPAG EXPANDS CARL F GROUPCO’S RANGE Carl F Groupco has added the Roto TSL Espagnolette to its catalogue and now offers the full Roto Twin-Cam Security Lock (TSL) range for casement and reversible windows.

Commenting on the development of Carl F Groupco’s Roto range, Managing Director John Crittenden said: “Roto is a trusted brand with strong German heritage; the company is globally renowned for its quality, innovative and secure hardware systems. We are delighted to reinforce our relationship

with the addition of the TSL espagnolette, a product with strong security features and significant accreditation.

“The ability to use this espagnolette with PN by Roto reversible hardware enables us to supply the full range of Roto reversible window sets with lock and hinge.”

Up to four pairs of dual reverse action locking points on the Roto TSL Espagnolette maximise protection and gasket compression.

Additionally, strikers are custom designed to fit each profile to provide maximum security.

The twin-cam lock provides PAS 24 and Secured by Design compliant security for outward opening windows and the option of a 10.5mm cam height makes the espagnolette ideal for use alongside the PN by Roto reversible hinge range.

For difficult to reach windows, a variant is available with the central gearbox 205mm from the bottom of the espagnolette allowing lower handle heights for side hung windows.

Tel: 01733 393330 - www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure

The Roto TSL Espagnolette (pictured) has been added to Carl F Groupco’s hardware range

42

READER ENQUIRY NO: 0318/0079

Richard has been with TPG for 15 years and is excited to take the leading hardware brand to even greater heights. Richard said, “Axim is one of the most trusted brands in the industry for reliability and quality. Axim celebrated 30 years of business last year and having worked throughout the industry I know that the Axim TC-8800 series of Concealed Transom Closers is well known for its superb longterm performance and as part of TPG, Axim, is backed up by market leading delivery to its European wide distributor and partner network.”

Over the last 30 years Axim has extensively developed its product range to include all the hardware that top quality commercial doors require. Richard commented that “Everyone knows the top performer the Axim TC Series of Concealed Closers, however, I am not sure that everyone is aware of how extensive the Axim product range is. The Axim PR Series Panic Exit range is comprehensive, and the Axim Panic Exit Locking Handle is one of the most high-quality products I have seen which fits across the entire range.”

The Axim branded product range includes Emergency and Panic Exit Devices that are certified to BS EN 179 and BS EN 1125, a range of handles including D-handles, Lever Handles, Pad Handles, Pull Handles and Tube Handles, Floor Springs which can take a door weight of up to 150Kg, Locks including Mortice, Dead Latch, Extension Flush Bolts for security slave doors.

The Axim TC-8800 Series of Concealed Transom Closer will fit most major manufacture’s doors and has 3 different strengths. The TC 9900 is a universal closer which is ideal for repair and maintenance and where closers have failed, the TC9900 offers a fast solution without the need for costly repairs.

Richard continues “Axim is known very well in the aluminium door industry, however the Surface Mounted Door Closer, the Axim FC Series, offers a solution for both aluminium and timber doors, in fact it even comes as standard with fixings to suit both materials.

“The Axim PR Series Panic Exit range is comprehensive, and the Axim Panic Exit Locking Handle is one of the most high-quality products I have seen which fits across the entire range.”

This means that installers and distributors can minimise the closers they carry, and the Axim FC-1000 Series has been tested for Fire Rating to BS 476-22 1987.”

Offering innovative solutions has been at the fore of Axim and launching new products such as the Axim ES-2100 Electric Strike a remote access product that offers installers a reduction in installation and maintenance time. The Axim LK-2100 Reversible Deadlatch offers a non-handed solution which means that installers and distributors can reduce their stock-holding by only stocking one Deadlatch instead of two.

Last year Axim had a face-lift with a new revamped logo, which joined the new website and Technical Literature which offers extensive technical, specification and installation information with speedy navigation to get you to the place you need to be, visit www.axim.co.uk Axim designs and supplies a comprehensive in-stock range of transom closers, panic exit devices, electric strikes, deadlatches, surface mounted door closers, floor-springs, flush-bolts, letter-plates, locks and handles through a pan-European distributor supply chain.

For more information please contact Axim on 0208 685 9685 or email axim@parksidegroup.co.uk.

READER ENQUIRY NO: 0318/0080

March 2018 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

OVER 1,000 DOORS A DAY NOW SOLD WITH ULTION SECURITY Ultion continues to return unparalleled product adoption as many of the UK’s leading composite, French, patio and bifolding door manufacturers look to offer unrivalled security and benefit from the strong sales messages and marketing materials that come with it.

standard set by the Master Locksmith Association, along with Secured by Design. It also offers extreme protection against lock drilling, bumping, picking and snapping even when the key is in the lock, as the video-rich content on the Ultion website at www. ultion-lock.co.uk shows.

Throughout the UK over 1,000 doors are installed with Ultion every day and this sales trend is growing strongly, with security the key motivator in entrance door sales. The statistics are compelling when it is considered that many homeowners are reliant on a £3 cylinder to stop an intruder, with a reported 1,127 burglaries each day in England and Wales according to the statistics from the ONS and of these 834 were through a door.

With a history steeped in the locksmith sector, Ultion has also become a true flagship lock for locksmiths, a market in which Brisant Secure is one of the most trusted

Ultion is a Kitemarked 3 Star cylinder that also carries Sold Secure Diamond, a

ADVERTISE WITHIN OUR FIND A SUPPLIER SECTION FOR A WHOLE YEAR, FOR AS LITTLE AS £295 + VAT

brands, with a reputation for service excellence and product innovation.

Nick Dutton, CEO of Brisant Secure commented: ‘Ultion has become the go to solution for transforming a door into a secure door, with many door manufacturers now offering it as standard, while time served locksmiths offer it as the ultimate upgrade.

Research shows that security is the main driver in entrance door sales and we’re continuing to see strong product adoption in 2018.’

For further information on the pioneering Ultion cylinder including their compelling videos, visit www.ultion-lock.co.uk. You can also follow them on Twitter @BrisantSecure and @UltionLock. For further information on Brisant Secure visit www.brisant-secure.com, e-mail sales@brisant-secure. com or call 01924 410200.

READER ENQUIRY NO: 0318/0081

Keep your company name in front of our readers all year long For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

Connecting you to quality trade suppliers Come visit us at stand 263:

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0318/0082

Now available from For more information or to find your local stockist visit: glazpart.com/products/trickle-ventilation/ to see our range of BBA and LABC certified vents or call 01295 264533 to speak with one of the team. www.glassnews.co.uk | March 2018

43

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

ONLY LOCK LOCK CARRIES THE SOLD SECURE STANDARD Not only is Lock Lock taking the composite and entrance door market by storm, thanks to unrivalled product design, performance and longevity, but it is now the only security door handle with the coveted Sold Secure certification, that’s issued by the Master Locksmiths Association (MLA).

in the door security market at present. With security still the number one driver in entrance door sales, this is an unrivalled product proposition for the trade and consumers.

Nick Dutton, CEO of Brisant Secure commented: ‘Like Ultion, Lock Lock is being adopted by many of the most prominent brands in the composite and residential door sectors in the UK and this also includes the PVCu and aluminium segments. As the only security handle with Sold Secure certification, it’s also testament that we’ve designed something that is not only beautiful thanks to its registered seamless and edgeless design but is unrivalled from a security perspective.’

Sold Secure is the premier testing and certification house for security products, operated by the MLA and so the independent testing undergone on Lock Lock has been considerable. Now listed on www.soldsecure. com as the only entrance door handle to achieve this important certification, door manufacturers, installers and homeowners can be re-assured that the product has been tested to the highest standards, along with the unrivalled 200,000 cycle and 5,000+ hours salt spray testing credentials.

For further information on Lock Lock please visit www.lock-lock.co.uk, e-mail locklock@brisant-secure.com or call 01924 410200. For further information on the pioneering Ultion cylinder including their compelling videos, visit www.ultion-lock.co.uk.

You can also follow them on Twitter @BrisantSecure and @UltionLock.

Lock Lock is also a TS007:2012 2 Star security handle and can be used with the impressive 3 Star Ultion cylinder with its £1,000 security guarantee and so combined, this makes for the most secure handle/cylinder combination

QUEST SUCCESSFULLY

RENEWS ISO 9001:2015 CERTIFICATION FOR QUALITY

READER ENQUIRY NO: 0318/0083

MILA’S PROSECURE HANDLE GETS ULTIMATE ENDORSEMENT Mila’s ProSecure TS007 two star security handle has received what is probably the ultimate endorsement of its quality and performance, having been chosen by a specialist locksmiths company headed up by two ex-police officers.

Quest is very pleased to announce that we have successfully renewed our ISO 9001:2015 certification.

ISO 9001 is the international standard that specifies requirements for a quality management system and provides guidance tools for companies and organisations who want to ensure that their products and services consistently meet customer requirements and that quality is consistently improved.

SheffLOCK which operates across Sheffield and the South Yorkshire region, is now routinely fitting the Mila handle on more than half of its installations, giving customers the choice of either a one star or three star cylinder fitted alongside.

Ex police officers Kevin Hanson and his son Chris both had direct experience of investigating burglaries and advising householders on security prevention before they set up SheffLOCK with Chris’ brother Richard. They knew the importance of installing a visual deterrent in the battle against burglars, and identified the Mila ProSecure handle as providing the ideal combination of quality and value for their customers.

There are over one million companies in 187 countries certified to ISO 9001, all working towards continuous improvement of quality and processes.

Kevin Hanson said: “I met many prolific burglars during my police career, many of whom told me they simply walked away from properties with effective visible security because they knew there would always be softer, easier targets nearby.

“At SheffLOCK, we always advise customers with a suitable door type to have a Mila high security handle with Secured By Design logo fitted, even if they are choosing a three star cylinder. The extra visual deterrent it provides is definitely worthwhile.”

SheffLOCK was established at the end of 2016 and is growing quickly across South Yorkshire, Nottinghamshire and Derbyshire providing proactive and reactive security services to householders at an affordable price.

Kevin Hanson added: “We provide a cost effective service to our customers because we are a high volume business, not because we ever compromise on the quality of our products or service.

“We choose only products which satisfy the Secured By Design accreditation we helped to promote as police officers, and which deliver

44

the quality and performance standards we demand. The Mila handle, for example, comes with Kitemarked 2 star security and a 10 year guarantee to give us and our customers complete peace of mind.”

Mila’s ProSecure handle is suitable for use on both 70mm PVC doors and 44mm composite/timber door slabs. It is available in two backplate sizes and in six durable finishes including polished chrome and polished gold.

It features an integral steel reinforcement plate with a deep drawn pocket feature to protect the cylinder from attack and an antidrill disk in front of the cylinder to provide further protection.

SheffLOCK has been so impressed with the handle that it already has plans to supply and fit it as standard when it starts supplying complete composite doors to customers shortly.

Further details are available at: www.mila.co.uk and www.shefflock.co.uk.

Ross Wells, Director at Quest, commented “Having ISO 9001 ensures all our processes are aligned and driving for continuous improvement of quality and customer experience, it also helps us meet necessary statutory and regulatory requirements for safety and increases our productivity and efficiency, which helps us keep customer prices low”.

As part of ISO 9001:2015 Quest uses non-conformity reporting and trend analysis to spot errors in processes and quickly make improvements to improve service. Quest is a trading name of Quicksharp Ltd. Daniel Wells, Sales Director at Quest, commented “Some customers will only work with companies that have been certified to ISO 9001, so this certification helps us retain this work and offer continuous improvement in service for all our customers”.

Tel: 01280 822062

READER ENQUIRY NO: 0318/0084

READER ENQUIRY NO: 0318/0085

March 2018 | www.glassnews.co.uk

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45

COLD CALLING

FENSTERBAU PREVIEW

DANNY WILLIAMS

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter...

SWISSPACER TO EXHIBIT AT FENSTERBAU SWISSPACER, the worldwide leader of warm edge solutions, will be exhibiting on Stand 214, Hall 7a at Fensterbau Frontale, Nuremberg, this March.

Visitors will be able to learn more about SWISSPACER’s full range of high performance warm edge spacer bars, available in a market-leading range of 19 widths and 17 colours. SWISSPACER warm edge spacer bars significantly improve the energy rating of windows. Four new Georgian Bar sizes have recently been launched, replicating authentic details on heritage windows, a growing trend.

Two of the Georgian Bar options are designed specifically for the UK market.

“I voted ‘remain’ for the Brexit vote, despite having serious reservations about the EU, its policies and even more so, the integrity of the people that run it. Ultimately, I chose to vote the way I did because I felt the disruption would damage Britain severely in the short term. I know that you have views on the subject: how do you think it will affect our home improvement businesses?”

TH, Herefordshire It seems that M’sieur Barnier is running rings around our lot and all our guys are doing is fighting amongst themselves and getting nowhere. That causes me much more concern than the actual withdrawal of GB from the corrupt muddle that is the European Union.

Despite all predictions Britain has not fallen apart whilst leaking corporate bodily fluids into the English Channel; in fact the contrary is true. That, in my humble opinion, is down to the human spirit of survival, to strive for achievement, growth and success whatever the odds, and against the worst that our politicians can do.

I voted to leave, even in the knowledge that several of my excellent employees might decide that Warsaw or Bucharest is preferable to Chelmsford. And, actually, I flog a few nice bits and pieces in France and further afield but I am confident that these sales will continue, despite everything. But I think it will be worth it in the long run, as I really believe we will be better off.

That is because I have always considered that the EU, rather like communism, is a fine theory but one that defies human nature.

There are too many human factors at stake, too many opportunities for corruption or at

“My fear is that chaos will ensue as we trudge towards the April 2019 leave date, especially if Treez is overthrown, which seems to be on the cards, bless her.” the very least, self-aggrandisement for these concepts to prevail in the real world.

HOWEVER….my main worry is that I really have very little confidence in the bunch of non-descript, half-arsed chancers that sadly we have ‘leading’ our country presently and despair at the thought of them taking us through one of the most momentous periods in modern history. My fear is that chaos will ensue as we trudge towards the April 2019 leave date, especially if Treez is overthrown, which seems to be on the cards, bless her.

But that in turn will shake an already fragile consumer confidence. Which of course will screw sales monumentally, at least for a period of a few months. We will get through it, of course, but it’s something we could do without. If only we had people with an ounce – sorry, gram – of sense between them taking care of the deal.

46

In addition, free demonstrations of CALUWIN will show visitors how the app lets users change components to calculate their effect on a window’s energy savings. The app has recently been updated with specific technical data for leading profile and sealed unit manufacturers such as Aluplast, Veka, Rehau, Profine, Hueck, Salamander, AGC Interpane and Guardian.

CALUWIN can be used to calculate WERS under the BFRC and Passive House efficiency classes and has been tested by ift Rosenheim.

Jan Hiersemenzel, Head of Marketing for SWISSPACER comments: “It’s a great opportunity for sealed unit makers, fabricators and installers to learn more about how SWISSPACER can significantly improve a windows’ energy efficiency – and the overall thermal performance of a building – without compromising on design.”

See SWISSPACER at Fensterbau Frontale, 21st-24th March, Stand 214, Hall 7a. Visit www.swisspacer.com and follow @Ultimate_Spacer.

SWISSPACER’s new Georgian Bar range for the UK

READER ENQUIRY NO: 0318/0088

GREENTEQ INVISIFOLD AT

FENSTERBAU FRONTALE

VBH, the largest hardware distributor in Europe, will have products on several stands at Fensterbau Frontale, 21st-24th March, Nuremberg, Germany. The exhibition is established as the leading in Europe for innovative door and fenestration products.

VBH’s unique greenteQ Invisifold system will be present on a number of stands including Veka (Stand 6-253), Kommerling-Profine (Stand 7-453) and Schueco (Stand 7-403).

Invisifold is a unique slide and fold system for both doors and windows, allowing each sash to be moved individually for a full opening, or positioned to give controlled ventilation.

VBH’s greenteQ door hardware is PAS24

What to do about it? Nothing but shore up your fiscal defences, know where and when to make economies that can quickly be reinstated, and batten down the hatches, for we will recover. But how deep and how long?

Who knows…certainly not our politicians.

and BSI approved, providing fabricators and installers with Document Q compliancy. No visible hinges or hardware, and no limits to the number of panels equals a streamlined and contemporary design.

Simon Monks, MD at VBH (GB) comments: “Fensterbau Frontale is one of the largest European industry events, so it’s great to see that our own innovative greenteQ Invisifold system will be on the stands of so many leading systems companies. Invisifold has been designed to enable slide and fold windows and doors to be manufactured using standard window and door profiles, so it’s a real boon for fabricators. It’s been successfully tested on systems by Veka, Halo, Rehau, Kommerling, Deceuninck, Selecta and Schueco. I’m looking forward to seeing greenteQ Invisifold in action at the show.”

VBH’s greenteQ range is a growing suite of window and door furniture, colour-matched for a seamless and integrated look.

For more information, call 01634 263300 or visit www.vbhgb.com.

You did ask…

*Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing, retailing and commercial contracting.

Available in SWISSPACER’s best-selling colours, the Georgian Bar enhances the appearance of the window and gives outstanding energy performance.

SWISSPACER’s full suite of Georgian Bars now also feature improved bar crosses with an integrated anti-rattle plug and matching end caps for a seamless, high end finish.

Visit www.frontale.de for more information on the show.

Invisifold hardware for windows on display at Fensterbau 2018

READER ENQUIRY NO: 0318/0089

March 2018 | www.glassnews.co.uk

FENSTERBAU PREVIEW

The UK’s Leading Glass & Glazing Newspaper

Visit us in the

TAKE IT EASY IN THE FIELD OF WINDOW MANUFACTURE

UK Pavilion at

Fensterbau

The motto of Bystronic glass at FENSTERBAU / FRONTALE 2018 in Nuremberg is “Take it easy in the field of window manufacture”.

Bystronic glass offers in its product range the Easy-Lift WINDOW type, which is especially designed for window and door manufacturers. It is very popular in the sector as it is extremely flexible in terms of frame design and therefore meets the special requirements in the field of window construction.

In 2018 Bystronic glass celebrates the 20th anniversary of the product launch of the handling device Easy-Lift. With over 2,200 sold units, it is the top-selling piece of Bystronic glass handling equipment and has been convincing people with its rigid guidance and its own low dead weight.

This rigid guidance is also the main advantage of the Easy-Lift WINDOW. As a result, the operator is always able to suction the insulating glass unit without manual intervention in such a manner that the glass constantly remains in the desired position. The operator does not have to provide any manual assistance during the subsequent insertion into the window frame.

Consequently, this means that no strenuous alignment or laborious readjustment is required. Consequently, the operator is able to work ergonomically and economically at the same time.

FLEXIBLY ADJUSTABLE, INDIVIDUALLY DEPLOYABLE With its intuitive operation, the Easy-Lift WINDOW offers a practical solution with a real added value. Amongst other things, it also demonstrates its flexibility in terms of the adjustment of its suction pads. They are spring-mounted, thus enabling height compensation. Furthermore, they can be

adjusted as required: The outer pads are equipped with extendable arms and the pads located in the central area can be quickly and individually adjusted in the X and Y axes in order to enable a safe suction at all times.

Not even pre-mounted roller shutters pose a problem to the Easy-Lift WINDOW. The suctioned window element always remains at the same distance to the lifting unit with the advantage that the element does not tilt and the roller shutter is not damaged.

The rigidly-guided lifting unit of the Easy-Lift WINDOW fundamentally eases the removal of finished windows. The position of the suctioned load remains the same after being lifted out. Furthermore, this is irrespective of whether the load is suctioned centrally or off-centre. On request, the integrated rotary function assumes the 90° rotation of the insulating glass or finished window element.

The Easy-Lift WINDOW is available in versions with load-bearing capacities ranging from 150 kg to 500 kg. The lifting is carried out pneumatially via a guided hoisting tube.

The lift can be manually rotated from 0 to 360°. The vacuum is created via Venturi nozzles with an integrated latching system in order to increase safety.

AQUA OMNICOAT

10,000 shades...

all of them green

Hall 3A, Stand No. 303 www.bystronic-glass.com

RegaLead Limited Columbus House I Altrincham Road I Sharston I Manchester I M22 9AF Telephone 0161 946 1164 I Fax 0161 946 1033 I Email sales@regalead.co.uk www.regalead.co.uk READER ENQUIRY NO: 0318/0090

www.glassnews.co.uk | March 2018

0318/0091

47

GLASS NEWS INTERVIEW: VIRTUOSO DOORS

The UK’s Leading Glass & Glazing Newspaper

BIRTLEY BASED VIRTUOSO DOORS,

OFFERS HIGH-END GRP COMPOSITE DOORSETS, NATIONWIDE Having been round the manufacturing facility I can see exactly why you would call it that!

There is a very high level of hands on craftsmanship and quality assurance at every stage.

That quality assurance is something we pride ourselves on and it is essential with the way our manufacturing units work.

Tony Craggs, Managing Director, Virtuoso Doors

Meeting with Virtuoso Doors’ Managing Director, Tony Craggs, Glass News’ Editor Chris Champion sees Virtuoso’s Birtley based manufacturing facilities and learns more about the company’s high end production methods and the embracing of traditional craftsmanship.

You are meaning the number of units? When I arrived on the estate and found your name on 8 out of the 10 units, it took me a bit by surprise!

MD Tony Craggs and Operations Director Marc Tindle with the stunning Virtu-AL door

Although Virtuoso’s origins are from The Window Bureau, or maybe better known as the WB Group, becoming part of the Customade Group has changed the company radically.

It has. My dad Kevin had grown WB Group into a large-scale manufacturer of composite doors and door panels and we went on to merge with Customade Group. Being part of the biggest fenestration group in the UK, and one with a fully national reach, brings enormous benefits both for us and our customers.

You mention being a door company but the name The Window Bureau would indicate otherwise!

Two beam saws aid efficiency

Barcoding ensures all components come together to a specific doorset

48

The Window Bureau was born back in 1981 as a manufacturer of proprietary windows and doors, which we supplied to the trade sector.

We diversified into PVCu door infill panels

Careful attention to quality at every stage of production

and then began manufacturing composite doorsets 12 years ago. After becoming part of Customade Group, we focused solely on doors and re-launched as Virtuoso Doors in January to underline our unique core capabilities.

You started with GRP composite doors in 2007 as I remember Kevin and the WB team coming to Glassex to see the Nan Ya GRP door which had arrived in the UK. That’s right. Interestingly though, the PVCu panel is still an important product for us. Although it is a mature product, our production levels remain very strong.

We have literally grown up here. As we grew, we took on another unit and we now have eight 10,000 sq ft units. We’ve been fortunate to be able to extend the floor space on the same site. Our dream would be a selfcontained 120,000 sq ft factory where the whole production line was in one unit.

Your current production line is very defined and works well though, albeit there’s a short but cold walk between each unit!

The way it works now is controlled and efficient with built in QA on departing one unit and arriving at another. Naturally, efficiencies would be gained by being in one factory and that must be our aim for the future.

As far as GRP composite doors are concerned, in line with the market generally, they are a key product for us. We use DOORCO’s 44mm blank for the Virtuoso Door and add our own skills and designs to make a special product. What makes us different is how we blend cutting-edge precision engineering with craftsmanship - we describe it as crafted precision.

You have very high end machinery and plenty of it, and I have never seen a cleaner or more logical production line.

The decorative glass studio

Quality assurance with every IGU

March 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: VIRTUOSO DOORS wants recalls for leaking glazing cassettes so great attention to detail is required to ensure the glazing is perfect.

The whole issue of quality and excellence of fabrication can be seen throughout the production line.

How do you ensure that quality is maintained?

I mentioned earlier that we work with the best possible suppliers and that, combined with quality checks at every stage and skilled staff makes the difference. We have a community of craftsmen that’s dedicated to making the best quality doors and many of our 120 people have over 30 years’ experience. You cannot replace those skills.

Vac forming the skins for the still in demand infill panels

Working with quality suppliers also makes a difference. We offer Rehau, Duraflex and Veka Halo outerframes and use Ultion cylinders, ERA/Fab ‘n Fix hardware, Avko for paint systems and RegaLead for glass bevels and decorative lead plus, of course, DOORCO’s composite door blank and the ODL TriSYS glazing cassette. We also work with Clayton Glass and Edgetech. All our suppliers have quality products that match the quality of Virtuoso Doors.

Just one of eight shop floors

Cleanliness and order are essential. You learn very quickly that keeping things tidy, clean and logical makes for efficient production and high end products. It is the way we have always worked. As far as machinery is concerned, we have the Stuga cutting centre for our profiles, 4 twin bed SCM CNCs, 2 beam saws and two edgebanders plus, of course all the welders and corner cleaners.

You took over the role as Managing Director as a 27 year old in 2012.

What is your background?

By having plenty of the correct type of machinery, we are covered for future growth and possible breakdowns. That’s important to maintain deliveries on time and in full.

Are you offering a nationwide service?

We are. Virtuoso Doors is the door specialist within the enlarged Customade Group and we now operate nationwide with the support of the 15-strong Customade sales team on the road. The team offers our entire collection of doors and the full range of the group’s products.

What makes your door offering different from other door manufacturers?

Certainly the quality of manufacture is key.

You have seen for yourself the care that goes in to the manufacture of doorsets and the amount of hand crafting that’s employed.

Although we have the most up-to-date beam

The impressive showroom at Birtley

saws, CNCs and edgebanders, there is still a lot of skill required to produce a well-crafted product.

invest in top equipment - you’ve seen, for instance, our fantastic paint drying facilities with our Schubox.

In the case of the machinery, we insist on the best. We are also good at optimising performance and you’ve seen how we run the edgebanders in concert so that one edgebands one side and it returns on the other machine to do the other side. It keeps the handling to a minimum and is quicker to perform the task.

What do you do regarding glass?

Our paint line is also efficient and of a very high quality: with a large proportion of doors being painted, the finish must be excellent.

We only work with the best suppliers and

We have our own line for manufacturing IGUs and our own design studio for decorative glass. We also have our range of triple glazed units, which are of a very high quality.

When supplying glazed composite doors, the quality of that glazing is essential and becomes our responsibility. No fabricator

It’s manufacturing and fabrication. After ‘A’ levels it was Uni or money, and I chose to earn only to find I had a brush in my hand for the first year! I progressed onto the shop floor with windows, door panels and composite doors and then, when I was 23 I went on the road in field sales, spending a few nights a week in Scotland. I moved into accounts and also sales order processing, so I’ve been through the mill, literally.

Finally, what of the future? You have excellent products and a business that has been growing by 30% to 40% per annum…

Definitely more of same with the initial target of 2,000 composite doors per week. Also, more of making our own unique products like our Virtu-AL aluminium style composite door that we have adapted with our own specific machining. This door is available in 5 standard colours, 14 special colours and also any RAL colour, all on very attractive lead times.

We also have lots of new product developments in the pipeline for 2018, which aren’t just restricted to Virtu-AL. Watch this space for more exciting news coming very soon!

Edgebanding both sides of the door blank with edgebanders in concert

www.glassnews.co.uk | March 2018

Glazing is undertaken with great care, as is every part of production

In house paint line and Schubox drying

READER ENQUIRY NO: 0318/0092

49

0318/0093

Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.

VISIT OUR WEBSITE TO SEE A LIVE DEMO

INNOVATION & ENERGY EFFICIENCY

PremiFold is the latest in a long line of product innovations from Kömmerling.

It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago.

In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

AVAILABLE IN A RANGE OF COLOURS!

Fax: 01226 294777

www.thermaltradeframes.co.uk Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN

50

March 2018 | www.glassnews.co.uk

FROM YOUR TRUSTED TRADE SUPPLIER!

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• Single leg glazing bead is highly secure and easy to install on site.

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See how we compare to your current supplier Please call:

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www.glassnews.co.uk | March 2018

51

GLASS

DOORS

EPWIN GLASS INVESTS FOR THE FUTURE

COR-VISION PLUS TAKES CENTRE STAGE

The UK’s Leading Glass & Glazing Newspaper

DISTINCTION DOORS’

SHOWROOM SUPPORT PACKAGE RAISES THE BAR

Epwin has consolidated its glass production facilities onto one site - Epwin Glass.

Epwin Glass draws on the company’s 30 years of experience in glass manufacture as it continues to support some of the largest and most respected domestic and commercial window manufacturers and installers in the UK. Katrina Earl, Epwin Glass National Sales Manager, commented: “We are one of the leading manufacturers of insulated and energy-rated glass units for the window industry and we supply the trade, light commercial, new build and social housing sectors. As part of the consolidation and the creation of Epwin Glass we have invested in our production facilities to ensure they deliver the latest technological developments to our customers.”

Epwin Glass delivers the comprehensive suite of benefits that is only to be expected from an Epwin company.

There is a wide range of glass units for windows, doors and conservatories that spans the Epwin business product portfolio and includes decorative, noise insulation, safety and security, self-cleaning, solar control and thermal insulation glass.

All products are manufactured in the UK in the production facilities in Northampton and comply with relevant legislation and window energy ratings (WERs) for complete peace of mind. Katrina said: “We work closely with our suppliers to ensure we always use the best quality materials to meet our customers’ specific requirements and consistently deliver the products they need.”

There is also the reassurance of an experienced workforce focused on meeting the individual needs of customers of all sizes and providing a reliable, scalable service.

Katrina commented: “We take pride in the service we give to our customers ensuring our relationships are built on quality, service, reliability and trust.”

The Epwin Group is renowned for its continual investment and innovation in new processes, products and services that meet market needs. It’s a reputation that will only be enhanced with the introduction of Epwin Glass, www.epwin-glass.co.uk.

Alumen Ltd’s recently launched sliding aluminium door set, Cor-Vision Plus, is set to take centre stage in their brand-new showroom, following their recent expansion to a new 15,000ft2 facility in Kettering.

“The Cor-Vision Plus offers 94% glass area with only 25mm sightlines. It is a real game changer and why we have chosen it to be centrepiece of our new showroom,” comments Alan Robinson, Alumen’s MD. “We recently moved to a new facility in Kettering, which not only offers increased fabricating space to keep up with demand, but also a larger showroom facility where we will be showcasing the wide product range we offer, including Cortizo, Schueco and Smarts.

“The Cor-Vision Plus is the first system we are fabricating from the Spanish aluminium giants Cortizo, and we’re one of the first fabricators to launch to the UK market.

There is little else on the market to rival this product, which has been designed to offer uninterrupted, expansive glass areas thanks to its incredibly slim sightlines. Its innovative inlaid frame design, coupled with ultra-slim sash profiles, means that the visible profile on an installed doorset is just 25mm when closed – and when open, its innovative inlaid pocket frame means that there’s zero threshold.

“While its ultra-slim design is the headline feature, everything about it has been put together with practicality in mind. Available with maximum sash sizes up to four metres width and height, with two, three of four sash options, it can be used in apertures up to 16 metres wide by 4 metres high. This means a large and heavy doorset but not an issue for the Cor-Vision Plus – the rollers are in the frame, while the sashes have stainless steel reinforced channels. This makes operation incredibly smooth and easy, and thus, sashes up to 400kg can be manually operated, while any sash up to 700kg can be motorised.

“Sashes can be fixed or sliding, on twin or triple tracks. It can handle double or triple glazed IGUs up to 54mm thick, allowing U-values of down to 0.9 and acoustic insulation of up to 43 dBA. “Why not come and see the Cor-Vision Plus for yourself? We will be holding an Open Day on 24th November, but the showroom is open 7 days a week. Call us today on 01536 737377 or email: info@alumen.co.uk.”

READER ENQUIRY NO: 0318/0094

52

READER ENQUIRY NO: 0318/0095

TWO-TONE IS THE WAY FORWARD WITH FORCE 8 Force 8 are once again at the cutting edge of composite door design, while most manufacturer’s are catching up with the new aluminium look smooth finish, which was introduced across the Force 8 Decadence range, the company has launched the Decadence Zermatt with a unique colour combination.

“The Zermatt is the latest edition to our Smooth Decadence range and to date is the only door of its kind on the market. Its unique two-tone colour scheme is the latest innovation from Force 8 and not currently available from any other supplier”, comments Dennis Sumner, managing director of Force 8. “The demand for coloured doors has driven the door market for a while, but as yet no one had thought of combining two colours in such a contemporary fashion. The double groove detail is a completely new design and can only be found on the Zermatt, by adding the latest stainless steel hardware completes the cutting edge appearance of the door”.

The revolutionary Smooth finish on the Zermatt has the look of a more expensive aluminium door, but with all the thermal benefits of a composite door. Featuring a double groove etched design allows for the placement of the stainless steel hardware to be offset as well as the colour, this gives a truly contemporary and unique look.

Distinction Doors continues to raise the bar in the products it offers and the support it provides. The latest example of market-leading support that’s proving particularly popular with customers – a showroom support package that enables customers to make the most of the market-leading credentials Distinctions’ composite doors offer.

Bethaney Larkman, Distinction Doors’ Marketing Manager, says: “Our website features a new showroom locator to encourage homeowners to explore Distinction products in person. Once they’re in the showroom, our showroom support package will help installers explain the Distinction difference and help close the sale.”

Distinction’s excellent showroom support pack includes a range of point of sale marketing collateral that highlights the quality, pedigree and unique selling points of the Distinction door range. Furthermore, all Distinction’s showroom customers have their own bespoke door-designer platform to create an interactive display where homeowners can view the door on their own home and request a quote.

Bethaney concludes: “Feedback from the first customers to receive our showroom pack has been extremely positive. Our showroom package provides customers with the tools they need to help close more sales whilst promoting the tried, tested and trusted Distinction difference to the end consumer.”

Tel: 01226 352274 www.distinctiondoors.co.uk

“If you were to purchase this door in an aluminium format in a single colour you would be looking at around three or four times the price.

We have a choice of colours available, but leaving the background colour anthracite grey matches the current trend in window frames. We believe The Zermatt door design is set to revolutionize the door market”, comments Dennis.

All Force 8 doors are manufactured in their Stockport factory giving them complete control over the finish and quality. To find out more information about the new Zermatt door, contact Force 8 on 0161 483 1997 or visit their website www.force8.uk and join the revolution.

READER ENQUIRY NO: 0318/0096

READER ENQUIRY NO: 0318/0097

March 2018 | www.glassnews.co.uk

0318/0098

Ask an expert... experience, knowledge and support are at the heart of Distinction.

Even more reason to partner with Distinction!

Julie Rose | Business Development Executive

0345 2000 816 | customerservices@distinctiondoors.co.uk distinctiondoors.co.uk | door-designer.co.uk Tried, tested and trusted, the UKâ&#x20AC;&#x2122;s number 1 composite door supplier

www.glassnews.co.uk | March 2018

53

DOORS

The UK’s Leading Glass & Glazing Newspaper

VIRTU-AL TOPS THE LEAGUE AS HOMEOWNER FAVOURITE In the space of just six months since its launch, Virtu-AL – the UK’s first aluminium textured, nonwoodgrain finish composite door – has already topped the bill as the homeowner’s favourite and proven that it is the new breed of door that the market has been waiting for.

The latest figures from Virtuoso Doors have revealed that the door is storming ahead with it already in the top 5% of door styles sold by Virtuoso in Quarter 4 of 2017. A complete re-invention of the ‘standard’ composite door, Virtu-AL is the ultimate contemporary entrance door for those homeowners who want to achieve the ultra-modern look of an aluminium door.

Tony Craggs, managing director of Virtuoso Doors, explains: “We knew that Virtu-AL would be a stepchange for the industry when we launched it and these latest figures prove hands-down that it is already a winner and it’s only early days!

“This groundbreaking ultramodern composite door has successfully satisfied the huge surge in demand for contemporary aluminium products and shown homeowners that they don’t need to compromise at all

on their choice of entrance door. With Virtu-AL already topping our sales league, it is clearly inspiring homeowners and we’re certain that this is just the start of a very exciting reign at the top for it.

“Virtu-AL is so appealing because it combines the best features of an aluminium door with those of a composite door and this enables homeowners, for the first time, to achieve the high-end contemporary look of an aluminium door without the price tag.”

With a stylish aluminium textured architectural appearance that’s virtually indistinguishable from the real thing, Virtu-AL looks and feels nothing like a traditional composite door, yet it benefits from all the characteristics of a composite door. Incorporating realistic detailing to replicate the appearance of an aluminium door, the Virtu-AL door consists of a 4mm GRP skin on a robust 44mm composite slab to deliver the highest levels of performance and security.

Virtu-AL is available in a number of standard colours and can also be sprayed to match any RAL colour in Virtuoso’s state-of-the-art in-house paint studio.

CALEDONIA DOORS OPENS UP NEW OPTIONS FOR SCOTTISH CUSTOMERS

Virtuoso Doors is committed to making the finest quality doors, including Virtu-AL, with what it calls ‘crafted precision’ – the perfect combination of cutting edge machinery and a workshop filled with master craftsmen to create exceptional doors every time.

Virtu-AL is part of a formidable collection of high quality doors from Virtuoso Doors. Every door can be easily designed and built through Virtuoso’s door designer software – Gateway.

The user-friendly software, which is available free of charge to Virtuoso customers, enables installers to quickly quote and order doors 24 hours a day.

This allows them to view all their orders and quotes in one place at a time that’s convenient to them. Customers can sign up to Gateway at www.virtuoso-doors.co.uk.

To order copies of the new brochure or to find out more about Virtu-AL, call 0191 410 9333, visit www.virtuoso-doors.co.uk or follow @virtuosodoors on Twitter.

READER ENQUIRY NO: 0318/0099

Caledonia Doors has extended its range of high quality PVC-U doors and windows to include REHAU’s AGILA sliding door, providing a wider offering to its end user and trade customers.

Based in Cumbernauld, just north of Glasgow, Caledonia Doors decided to include the sliding door in its portfolio after increasing customer demand for large span doors. As the company already fabricated REHAU’s AGILA composite door, the transition to REHAU’s sliding door was an obvious one.

The AGILA sliding door has slim sightlines to maximise light into a room and can be used as either a patio or entrance door. The doors are double glazed for maximum energy efficiency and like the AGILA composite range, they come in a range of foils thanks to REHAU’s extensive selection of traditional and contemporary laminates.

Because the AGILA sliding doors are PVC-U, they are also low maintenance and stay looking good for longer.

To be able to fabricate the sliding doors, the Caledonia Doors’ team were given training by REHAU engineers. The comprehensive training days included information on how to make the doors, the hardware options available, and the necessary quality checks needed to ensure each AGILA sliding door meets the REHAU standard. On successful completion of the training, Caledonia Doors will be perfectly placed to provide their customers with the expertise required to produce a high quality product, which will in turn open up more opportunities for them.

Kevin Byrne, from Caledonia Doors, said: “We look forward to manufacturing, what we have assessed to be, a fantastic system with same passion and dedication we currently employ with our composite door range. With the continued support of REHAU we have been able to maximise the quality of all our products, which makes this transition to the AGILA

Sliding Door the perfect move for our progressive company at this time.“ Hormoz Nouri, Sales Manager, from REHAU said: “We have been working with Caledonia Doors for some time and we have seen the stunning work they do with the AGILA Composite doors – using exciting colours and styles to give customers bespoke solutions – so we are looking forward to seeing some of their first AGILA Sliding doors to come off the production line. They are a company dedicated to giving customers a high-end product and we are confident that the new addition to their portfolio will win them as much acclaim as their composite offer.”

For more information visit www.rehau.uk/agila READER ENQUIRY NO: 0318/0100

FAB FRAMES TO TAKE SOLIDOR MANUFACTURING TO A NEW LEVEL South-Devon based Fab Frames are looking to further develop sales of their manufactured Solidor, with the introduction of a new dedicated unit for composite door manufacturing.

For the last 6 years Fab Frames have been manufacturing their own Solidor composite doors with the exact same components as the solid core composite door pioneer including an Avantis multi-point lock, KÖMMERLING outer frame and the 3 Star Kitemarked Ultion cylinder as standard. The commissioning of the new dedicated unit will increase capacity to 100 doors a week, serving the South West of the UK with regular deliveries and direct support.

As well as providing the trade with a high performance composite door solution, backed with unrivalled marketing support, Fab Frames also supplies Cornwall Council and Housing 21 with entrance doorsets, as they look to build on their success in the trade

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sector with further commercial and new build opportunities.

Mike Taylor, managing director of Fab Frames commented: ‘We’ve had a wonderful relationship with Solidor for the past 6 years and have been able to build a very successful division within the business. With a new dedicated facility, we hope to build our volumes up to 100 doors per week by the end of the year.’

For information on Fab Frames please visit www.fabframes.net, e-mail sales@fabframes. net, or call 01626 333713. For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk. You can also find out further information at www.solidor.co.uk and add to their considerable following on Twitter @solidor.

READER ENQUIRY NO: 0318/0101

March 2018 | www.glassnews.co.uk

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GLASS NEWS INTERVIEW: THERMAL WINDOWS

The UK’s Leading Glass & Glazing Newspaper

MID-SIZE FABRICATOR FOCUS

– WITH THERMAL WINDOWS

The experienced team with over 100 years in the industry between them

State of the art corner cleaners

Glass News Owner & Publisher, Christina Shaw, re-visits Barnsley based Thermal Windows, for a catch up and update, with Director Paul Hardcastle and the team. Thermal Windows provide a range of KOMMERLING door and window products for trade customers, and has recently made substantial investment through its website and marketing activities, to help promote its product range.

You’ve been manufacturing the Kommerling system now for over 10 years. Why Kommerling?

Working with Kommerling over the last 10-years has been a good experience. We have seen many changes in the market place over this time and we have always been pleased with how they have adapted to the trends.

Producing quality windows and doors is an important aspect to our business and in this competitive market, it is great to be associated with a profile manufacturer who can provide a product and service which makes it easier for us to achieve this.

then went on the road, while at Speedframe I was more technical, involved with queries and advice to customers and developing new products. When I decided to leave Speedframe, like others from the company, we started fabricating for ourselves.

Presumably volume required larger premises?

It really was a small unit! People talk of ‘just in time’ fabricating, meaning that product is shipped immediately it is finished. In our case it had to go immediately as there was nowhere to store product!

We moved up to Redbrook Business Park and that gave us around 12,000 sq ft and allowed us to widen our range of products.

Experienced fabricators ensure the highest quality

I understand that but you bring a lot of experience to Thermal Windows.

Is it three of you who run the company?

There’s Kelvin Greaves and Patrick Tighe and myself. Kelvin is the Production Director, looking after the shopfloor, and Patrick looks after our other arm, EcoThermal, which installs. As far as experience goes, there’s well over 100 years of experience between us!

Our experience goes back to the Welcome Windows and Speedframe days. I started out fabricating at Welcome Windows and

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30,000ft shopfloor

March 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: THERMAL WINDOWS

The products you offer are all in the premium bracket. Was that by design?

We want to produce good and reliable products and we have stuck by that. Kommerling is a good system and recognised for its quality and we have followed this on with Schueco for aluminium, the Solidor range and products from Total Hardware and Avantis – companies which have the same approach to business as ourselves. Although we make windows, conservatories and doorsets, we buy in some products such as roofs, bi-folds and sliders.

Customer support – fast track remake line

We also stock a whole range of Residence Collection composite doors, which are the highest quality, most energy efficient and secure doors on the market. Another quality product to compliment our collection.

In addition to the composite doors we offer a full suite of Residence windows, which are designed to suit any property and are proving extremely popular with the homeowner.

We think it is important to play to our strengths and, as a medium sized fabricator, concentrating on what we are good at.

Providing our customers products from those who specialise in roofs, aluminium sliders or bi-folds, means everything we supply is the of the highest quality.

You started Thermal Windows in 2003 and have built the business to a size where many proprietors would stop fabricating and buy from a super fabricator. Has that crossed your mind?

We are very aware of the economies of scale and, while it’s true that there is no great fortune round the corner for us, there is a living. We have longstanding customers who we enjoy working with and, we believe, are happy with our service, price and quality. We have to be competitive and while I understand that some fabricators of our size may say that continuing fabricating is not worth the return, we are fabricators through and through, and will continue to be so.

And is it a matter of continuing to expand?

Ready to service the customers Stuga saw centre for the best optimisation and efficiency

The only investment is the additional unit.

Cutting centres, corner cleaners and quad welders are all up to date machinery with the capacity we need, going forward.

Is technology of great importance to Thermal Windows?

Certainly our websites are important and we recently launched a redesigned site for Thermal Windows. If you are talking online ordering, then no. There are 3 of us who provide the order processing and we find this works for both us and our customers. Simply, we can spot and query anomalies when orders are placed and we have saved innumerable remakes for customers by looking carefully at what they are ordering and querying if something doesn’t look right.

It really is all about experience and that is something Thermal can offer the customer, which is of great value.

And the future?

It’s definitely more of the same and continue to grow our customer base while looking after those who have supported us for a long time.

It may sound silly but we want customers who fit our profile – people who want service, quality and a bit of a laugh! We enjoy what

The Thermal Windows’ showroom hosts all the products they supply

Thermal Windows’ premises at Barnsley

High-tech welders

Aluminium bi-folding door

we do and that makes for good products and we want customers we can work with and support.

So, all in all, this is one mid-sized fabricator that will continue to fabricate their own products?

We shall also continue to ensure our product portfolio offers what our customers need and if that means taking on new products, then we are certainly not afraid to do that.

It is. We have the machinery and the ability to go to a double day shift and still maintain our 5 day lead time on white profile. Colour is slightly longer at 10 days. We supply, essentially, in a 200 mile radius. We find this is efficient for both us and our customers and use a 7.5 tonner for long distance with around 80 to 90 frames on board. Vans such as a Renault Luton box and Transits are then used for more local delivery.

It is. I probably have the best part of another 20 years to work….what else am I going to do? Everything is owned and we have no debt so we can concentrate on producing quality goods and not worrying about finance.

Great to catch up with you Paul. Its always a great pleasure to see you and the team.

Tel: 01226 294555 Email: paul@thermaltradeframes.co.uk

We are also taking on another 3,000 sq ft unit and will then use that for composite door manufacture. In fact we are looking to extend the composite door offering with a 44mm door blank.

It sounds as if you are investing for the future… www.glassnews.co.uk | March 2018

‘Trusted Trader’ Paul Hardcastle and Patrick Tighe with the Eco Thermal certificate

READER ENQUIRY NO: 0318/0103

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

#SASHSHOTS SUCCESS FOR ROSEVIEW INSTALLER WINDOW-RITE A sensational sash window job by longserving Window-Rite has been named Roseview’s #sashshots Installation of the Year.

All throughout 2017, Roseview customers have been submitting snaps of their gorgeous Rose Collection installations as part of the firm’s #sashshots Twitter competition.

Each month, Roseview’s sash window sages gathered to pick their favourite – and in December, they narrowed that twelve down to a final four, before letting the people have their say. The company’s twitter following was invited to vote for which one they thought was best – and it was Pontypoolbased Window-Rite that ultimately emerged victorious.

The job in question involved fitting four of Roseview’s incomparably authentic Ultimate Rose windows as part of a thorough-going refurbishment of an elegant Welsh cottage.

Produced in a tasteful Painswick grey-onwhite colour scheme, the windows blend beautifully with the property’s cream walls, and even an expert would be hard-pressed to tell the finished articles apart from timber originals.

The final phase of the project will see a further four Ultimate Rose windows installed into a new orangery extension.

SEAL-LITE SWITCHES TO FABRICATION OF THE FLUSH CASEMENT WINDOW FROM SWISH

Roseview’s #sashshots Installation of the Year

For winning, Window-Rite walked away with a state-of-the-art digital camera – a fitting prize for a photography competition.

Roseview Sales Administrator Francesca Plows, who oversaw #sashshots, commented: “We want to say a massive congratulations to Window-Rite for a stunning installation, and thank you to all the other companies who entered – we were sent some amazing images, and it was so hard trying to pick the final four!

Flush casement windows are one of the areas tipped for the biggest growth at the moment, so it’s important to choose the right product for your portfolio if you want to capitalise on the opportunities. For renowned south west fabricator Seal-Lite Group that product is the Flush Casement Window.

Chris Shearn, Director of Seal-Lite Group commented: “Everything about the Flush Casement window is quintessentially British.

The aesthetics, colour options and practicality of the window is perfect for both heritage and contemporary homes and it was an easy decision to add it into our portfolio. We are delighted with our choice.”

Gerald Allen, Marketing Manager for Epwin Window Systems, said: “We are delighted Seal-Lite have chosen to fabricate the Flush Casement Window. Seal-Lite have been a Swish fabricator for several years and we’re looking forward to continuing to work with them and helping them get the most out of everything this product range has to offer.”

Based in Clevedon near Bristol, Seal-Lite Group is a trade and retail fabricator with an excellent and growing reputation, with demand increasing in both sectors. It manufactures over 500 frames per week and has been a Swish fabricator for 7 years. Fellow Director, Jim Shearn of Seal-Lite Group says his company prides itself on delivering the highest standard of service, top quality products, flexible lead times and years of experience to make sure its customers have nothing but the best at their disposal. He credits Swish with helping Seal-Lite deliver excellence. He said: “In order to satisfy customers you need to be at the top of your game especially in the domestic market and having worked with Swish for a number of years the brand continues to deliver at every point and has been instrumental in the business success.”

“This year we’re delighted to say we’ll be continuing the #sashshots competition. Each month, we’ll be asking our installers to tweet us pictures of their best Rose Collection projects with the hashtag #sashshots, and the best will be named Installation of the Month and win a fancy bottle of gin!

“At the end of the year, we’ll whittle the twelve monthly winners down to a final four, and the public will again be asked to choose their Installation of the Year! We can’t wait to see your entries.”

Flush casement windows are big news at the moment and Swish delivers one of the best on the market. Add in the quality of the Swish service and support plus the fact that 7 out of 10 homeowners recognise the Swish brand and you have a compelling proposition.

For more information visit www.roseview.co.uk or call 01234 712657.

Tel: 0808 178 3040 www.swishwindows.co.uk

READER ENQUIRY NO: 0318/0104

Jim Shearn of Seal-Lite Group

READER ENQUIRY NO: 0318/0105

SPECTUS DELIVERS NEW WEBSITE FOR THE WINDOW DEPOT The Window Depot has had a new responsive trade website designed and developed by the Spectus marketing team.

The website was part of the bespoke support package The Window Depot has with Spectus and has been developed to appeal to trade audiences.

Mick Bramley, director of The Window Depot, said: “Having increased our level of business over the past twelve months, we needed a professional website to appeal to customers. We are delighted with the new site and its exceptional quality is typical of the level of support we get from Spectus.”

The aim of the site is to generate leads for The

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Window Depot’s window, door and conservatory products and there is a clear call-to-action on every page so prospective

customers can get in touch.

It uses professional Spectus photography throughout, combined with clear information to showcase

the quality of the products available. The design reflects The Window Depot’s corporate branding and it is fully responsive, so caters

for all devices and screen sizes.

The Window Depot has been a Spectus fabricator for 15 years and manufactures the Elite 70 system in both sculptured and ovolo variations and the marketleading Vertical Slider. The company supplies trade customers throughout the Nottingham and surrounding area and is renowned for being a friendly, straightforward and reliable trade partner.

Mick says his company is loyal to his suppliers, especially Spectus because of the level of service the company continually delivers. Mick says: “They are an excellent systems company who very rarely let us down. Their products,

service and people are superb and we would be hard pushed to find better.

We offer an equally prompt reliable service around the Nottingham area and we need to be able to rely on our suppliers at all times.

“We have that with Spectus.

From placing the orders to the drivers delivering the goods, the rapport and service is second to none.”

The Window Depot prides itself on delivering quality, choice and support to its growing customer base.

Thanks to the new website, www.thewindowdepot.co.uk, delivered by Spectus, it will be able to grow that customer base even more.

READER ENQUIRY NO: 0318/0106

March 2018 | www.glassnews.co.uk

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WINDOWS

PRESTIGIOUS LODGES BENEFIT FROM SPECTUS WINDOWS AND DOORS

The UK’s Leading Glass & Glazing Newspaper

PROFILE 22’S FLUSH CASEMENT WINDOW OFFER THE OPTIMA DIFFERENCE Flush casement windows are one of the products tipped for the biggest growth in coming years and it’s clear that the Optima Flush Casement Window from Profile 22 delivers everything the market is looking for.

Gerald Allen, Marketing Manager at Profile 22, commented: “The Optima Flush Casement Window delivers three major advantages. The design is based on a traditional British timber cottage window and we’ve worked hard to ensure it looks better than anything else on the market. It offers market-leading thermal efficiency. And because it’s part of the Optima range, it’s easy for fabricators and installers to use with its intelligent features such as common ancillaries across the entire range to minimise stockholding.”

Spectus windows and doors were recently installed in two refurbished prestigious holiday lodges at the picturesque Penllwyn Lodge site situated between Newtown and Welshpool in Powys. The 19 individually architect-designed lodges are situated in 30 acres of unspoilt woodland.

Phil Jones of Penllywn Lodges has been installing Spectus window and doors in his lodges for over ten years. Phil explains: “The prestigious Penllwyn lodges are individually designed and we needed to work with a company who can offer the same high level of quality and detail when it comes to the lodges windows and doors. We work directly with Spectus fabricator Universal Trade Frames whose products provide the quality, aesthetic and thermal efficiency that we require.”

The windows and doors supplied by Universal Trade Frames are manufactured from Spectus’ popular Elite 70 system with ovolo beading.

Both the windows and doors are produced in Golden Oak to complement the beautiful woodland location of the lodges.

The Spectus Elite 70 casement windows and residential doors offers everything Phil needs.

The Elite 70 is a five-chamber system capable of achieving exceptional thermal efficiency – a factor that is particularly important in a wooden construction. It also offers stateof-the-art security to offer holidaymakers complete peace of mind.

It’s also clear that Universal Trade Frames delivers the kind of service that Phil values – not only does he return to the company each time he refurbishes a log cabin, he also turned to the company when he looked to replace window and doors at the club house restaurant and bar at the on-site golf course.

He says: “As a small business owner, you need suppliers you can trust. Universal Trade Frames deliver high quality products and service and they’ve never let me down.”

Phil’s comments are the perfect illustration of what Spectus and Universal have to offer: high quality products and service you can rely on.

Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 0318/0108

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The British heritage appearance of the Optima Flush Casement Window offers traditional features such as a putty line sash, a traditional wide bottom sash rail, slim depth sashes plus the option of a partly or fully mechanically jointed finish. Period hardware, period colours and finishes, cill and glazing bar options and a French Flush Casement option complete a truly distinctive window.

While the appearance may be of a heritage period, the construction is anything but. The system offers better thermal performance than its rivals (U-values as low as 1.2W/

m2K can be achieved). It surpasses the requirements of UK and EU Building Regulations and PAS24 on all options and is accredited by the British Standards Institute.

Because the Flush Casement Window is part of the Optima system, it’s been designed for the 21st century from the ground up and is packed with a wealth of benefits for fabricators and installers. Alongside the common ancillaries are advantages such as easy-to-locate hardware, optimised drainage and perfectly positioned seals for long-lasting performance.

It seems that the quality of the Profile 22 Flush Casement Window is being reflected in its sales, which are up 500% year on year.

Proof, if any were needed, that the market appreciates Profile 22’s best-in-class product.

Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0318/0109

THE RESIDENCE COLLECTION ANNOUNCES NEW START- UP PACKAGE From as little as £18,000, fabricators can now look to offer The Residence Collection as an additional PVCu system, albeit this is an integrated suite of three window and door systems. There are also considerable added benefits of single length ordering and full factory training in The Residence Academy.

With margins getting ever tighter, particularly for small to medium sized fabricators, the low entry cost and introduction of The Residence Collection can bring in far better net margins as many other trade partners have shown.

Market research has also shown that it is in the premium and super premium sectors that are showing the greatest growth and return.

With a modest investment and small production space required, The Residence Collection can be adopted by companies, eager to have great product control and benefit from the additional margins. With full training and set up assistance, along with the unrivalled

marketing programme, it’s a proposition that many existing customers are thriving on.

The three systems within the collection are R2 for squared, contemporary aesthetics, R7 for a flush appearance inside and out and the original and finest Residence 9, which is the unrivalled timber replica, flush sash window.

Each system has a dedicated outer frame, there’s common window and door sashes across the collection, two transoms and five glazing beads for double and triple glazing, along with a dedicated Georgian bars.

Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘Our new start up package shows that entry costs are low into the premium and super premium sectors, especially when you consider the training programmes we have put together.

With unrivalled marketing support, it’s arguably one of the most compelling propositions in the PVCu sector right now, with enquiries coming in by the week.’

For further information for both retail and trade partner enquiries please visit www. residencecollection.co.uk, e-mail journey@ residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.

READER ENQUIRY NO: 0318/0110

EXCEED

HOMEOWNER EXPECTATIONS Visage windows from Shepley have been upgraded with the Secured by Design ERA Maxim 3 handle. Suited to left and right opening, the handles come in white, gold, chrome and satin.

With advances in window technology, homeowners expect the best quality. When buying a window, they demand high security, top thermal performance and lots of design choice – delivered fast. REHAU fabricator partner, Shepley, helps installers exceed customer expectations with its Visage PVCU windows, made secure throughout.

The largest REHAU sole fabricator, Shepley, manufactures Secured by Design 5-chamber Visage PVCu windows, and high security doesn’t end with the profile. Fitted with Secured by Design Yale multipoint locking as standard and backed by Yale’s 10-year security guarantee, Shepley’s PVCu windows provide advanced protection for any property.

“Security is a priority for homeowners when they buy new windows, which is why we provide installers with windows that are manufactured to secure,” says Tony Ball, Sales Director at Shepley. “Installers can get high security Visage PVCu windows, in 17 colour options, delivered in just 5 days from Shepley.

“It means installers can exceed the security, thermal efficiency and design expectations of their customers. Fast delivery helps installers to fit more jobs in around their schedule too.”

For further information on Shepley’s Visage PVCu window range, installers can visit www.Shepley.com.

READER ENQUIRY NO: 0318/0111

March 2018 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

IMPRESSIVE U-VALUES AS STANDARD FROM MERCURY GLAZING

BEATING THE NEW BUILD BURGLARS High security is a crucial attribute of modern, high-performance windows – and especially so on new build sites, where properties remain extra vulnerable to break-ins and thefts prior to occupation.

Fitting doors and windows as early as possible in the build programme – so securing the structure – can pay huge dividends in preventing the loss of tools, materials, valuable metals and, in extremis, even kitchens and appliances.

Never was this better graphically illustrated than on an unnamed site where specialist new build partner Nationwide Windows & Doors had recently installed Secured By Design windows and doors manufactured from Eurocell profiles. As the pictures show, even some quite determined burglars were successfully thwarted by the combination of quality products and a quality fit! www.eurocell.co.uk

READER ENQUIRY NO: 0318/0112

Specialist fabricator, Mercury Glazing Supplies Ltd has confirmed its PVC-u vertical sliding window products now achieve an impressive U-value of just 1.3 W/ m² and a WER of A+ as standard delivering exceptional thermal efficiency.

Chris Reeks, Mercury’s Sales and Marketing Director explains: “As a business we pride ourselves on offering our customers the best in energy efficient products and this has now been achieved throughout our PVC-u vertical slider range. Even more impressive is the fact that our new U-value of 1.3 W/m² has been achieved utilising our normal unit make up without the need for specialist gases, showing the quality of the products we manufacture. This improved U-value will become the standard across our PVC-u vertical sliding range giving our customers another added-value benefit.”

Established in 2002, Gloucester’s Mercury Glazing has a well-established reputation for being one of the industry’s most reliable specialist fabricators of PVC-u vertical sliders.

Last year it improved its commercial reach even further by becoming the first fabricator to manufacture the new mechanically jointed vertical sliding window from Spectus. The new U-Value covers both their standard and mechanically jointed vertical slider range.

All vertical sliding products are manufactured by skilled and experienced operatives in Mercury’s state of the art manufacturing plant, guaranteeing a quality result every time. Customers also have the reassurance of Mercury’s commitment to a level of customer service that aims to build a long term relationship that helps make running a business easier.

Chris Reeks concludes, “We’ve built our name on supplying quality specialist products that add value to our customers’ businesses. The improved U-value achieved across our PVC-u vertical slider range is yet another example on how we continually deliver to ensure our customers have only the best.”

Tel: 01452 383344 www.mercuryglazing.co.uk READER ENQUIRY NO: 0318/0113

0318/0114

WE’LL MAKE IT BETTER

SWITCH WITHOUT A HITCH What you want, when you want it: • Dedicated point of contact • 3-day lead time • Commitment to quality • Putting the customer first • Rehau’s longest running fabricator

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01226702553 www.glassnews.co.uk | March 2018

euroglaze.co.uk 61

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

CRITTALL ENHANCES WEST END HOTEL LUXURY Central London’s newest luxury boutique hotel offers guests a sleek, contemporary interior enhanced by the installation of Crittall screens and doors.

Wilburn Basin is a brand new high quality housing development of nearly 500 homes in four blocks ranging from 8 to 21 storeys sited around the historic River Irwell Basin, Manchester. It offers an attractive waterside setting to residents yet is within a short walking distance of the city centre.

The Radisson Blu Edwardian Hampshire Hotel occupies a sought-after position overlooking the hectic bustle of Leicester Square. The five-star, 127-bedroom building features bespoke Crittall steel products, designed and supplied by Lightfoot Windows (Kent) Ltd., to delineate the various public areas within the ground floor.

Guests can now relax in the partitioned zones where they can enjoy sumptuous food, traditional afternoon tea or signature cocktails. The screens and doors are constructed from W20 double-glazed, polyester powder coated components. The inherent strength of the steel makes possible the slimmest of frames and glazing beads to ensure the maximum amount of light enters the interior spaces.

The installation also includes a cold form door from the Jansen ECO 50 range supplied

by Crittall Fabrications Ltd. In addition to the

SPECTUS AND WORSLEY GLASS HELP TRANSFORM MANCHESTER’S WILBURN BASIN AND CREATE NEARLY 500 HOMES

lobby and ground floor interior Lightfoot has also installed screens and doors in the hotel’s exclusive penthouse suites.

The dark powder-coated hue of the screens was selected to blend harmoniously with the various tones of timber, exposed brickwork, aged leather and vintage metal that dignify the appearance of the newly-refurbished hotel’s interior spaces.

Lightfoot Windows (Kent) Ltd, a family run firm established in 1935, is the largest approved distributor and installer of Crittall steel windows in the UK. The company prides itself on the comprehensive service including consultations, design brief meetings, site visits and surveys, undertaken to ensure that all client requirements are met fully. www.crittall-windows.co.uk READER ENQUIRY NO: 0318/0115

The main contractor Renaker specified PVC-U for the windows and doors because of its ability to deliver the aesthetics, performance and U values needed within the budget required. With a total of 1,200 windows, including stacked/ribbon windows, plus 440 sets of French doors needed, the contract was a demanding one. The specifications were exacting too, with high levels of acoustic glazing required on elevations that were located next to busy roads into the city centre, the railway line and a retail park. The high rise nature of some of the buildings meant that complex wind load calculations were needed to ensure the products met current standards.

Main contractor Renaker awarded the contract to manufacture and install the windows and doors to longstanding Spectus customer Worsley Glass. The two companies had worked together on previous projects and Renaker knew Worsley Glass had the quality and experience to deliver what was needed on time and on budget.

Worsley Glass manufactured the windows using the Spectus Elite 70 system and used an Anthracite Grey (RAL 7016) Smooth on White foil finish. The windows offered an overall U

value of 1.2 W/m² and the company achieved the high dB ratings needed to meet the specifications by using acoustic laminate glass backed with different thicknesses of low e glass.

Worsley Glass has worked with Spectus for over ten years and Anthony Kilbourn of Worsley praises Spectus’ approach. “They’ve got market leading products and their levels of service, including in stock foils and twicea-week deliveries, really help our business.

We enlisted their help on this project to undertake the wind load calculations and advise on the products needed to meet the requirements, as well as with the calculations and coupling specifications needed on the stacked/ribbon windows.”

The project took two years and the finished result has transformed the Wilburn Basin area and regenerated a formerly run-down area of land close to Manchester city centre. The Anthracite Grey window frames combined with the dark red brick used in the build provide a stunning visual finish that evoke the area’s industrial past yet are still strikingly modern.

Anthony concludes: “The buildings are in a very high profile location coming into Manchester and we’re delighted with the way they look.”

Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 0318/0116

BRING MAGIC TO YOUR HOME WITH NEW DISNEY BLINDS From Anna and Elsa’s enchanted world to Winnie the Pooh and his friends, the new Disney & VELUX Goodnight Collection will add the perfect touch of magic and creativity to your children’s room.

Add some night-time magic to your children’s room with VELUX’s new series of Disney blinds. Whether it is Anna and Elsa, or Olaf the snowman from Disney’s Frozen; Lightning McQueen from Disney/PixarCars or Winnie the Pooh and his

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friends, give your children the chance to fall asleep with a “good night” to their favourite Disney characters.

“We are so delighted to give children the chance to decorate their room with their favorite Disney characters on a roof window blind. The 2018 blinds collection features blockbuster hits Disney/ Pixar Cars and Disney’s Frozen, adored all over the world, as centerpieces of the range,” says Grant

Sneddon, product manager for VELUX. The collection will be available from February 2018 and is the third children’s blinds collection, where Disney has teamed up with global roof window leader VELUX Group to create a beautiful range of blinds depicting the popular Disney narratives and characters in stylish and elegant designs.

ELEGANT

DESIGNS AND CONTEMPORARY COLORS Comprising nine different and unique designs, the collection combines contemporary colours in an elegant and harmonious mix to cater to style- and quality-focused consumers.

There is something for every taste, soft or bold colours, action or epic dramas.

“We are excited to see how these diverse and magical

designs will be received by children and parents alike as we have aimed the range to cater to every taste,” says Sneddon.

MORE DARKNESS FOR A BETTER NIGHT’S SLEEP For parents who are looking to ensure their child’s bedroom is set with the best possible sleeping conditions, these blackout blinds are also perfect, as they offer a lightproof seal for total darkness at any time of day.

“We hope these beautiful designs will be appreciated not only for aesthetic reasons but also because they help create the optimum conditions to ensure a good night’s sleep”, concludes Sneddon.

Studies focusing on the importance of sleep have documented how “healthy

darkness” is a prerequisite for a good night’s sleep, as our body is more sensitive to light at night. Our body follows a 24-hour cycle and small amounts of light can disturb our sleep at night.

Long hours of undisturbed sleep are essential for everyone, but for children in particular. They need a good night’s sleep to grow and feel vigorous in the daytime, whether they are at home, in the nursery or at school. www.velux.com READER ENQUIRY NO: 0318/0117

March 2018 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

MORLEY GLASS & GLAZING INTRODUCES SL16 Morley Glass & Glazing has once again enhanced its product offer with the introduction of a new slimline ScreenLine® integral blind system.

SL16 is ideal for use in composite doors and vertical sliding windows due to its slimline 10mm slats, making it the first integrated blind system that is suitable for use in a 16mm cavity.

The range includes the slider controlled SL16S Venetian, as well as the SL26C Venetian with cord control. Both are currently

only available in the UK exclusively through Morley Glass & Glazing, and are available in white, beige and silver. They come complete with the additional features users have come to expect from the business, such as warm edge spacer bars as standard.

Said Ian Short, Morley Glass & Glazing managing director: “In the past, integral blinds didn’t fit into anything thinner than a 28mm frame.

“Today, though, there is much more of a demand from people with composite doors and vertical sliding windows, and this slimline product will be able to appeal to part of the market that has not previously been serviced by integral blinds.”

Heritage Rose

By Roseview Windows

Premium uPVC sash windows at competitive prices Features: • Slim profile • Welded joints • Flat external putty lines • 45mm midrail • Decorative horns • Deep bottom rail • Traditional furniture • Torsion balances • Tilt-in sashes for easy cleaning • ‘A’ rated thermal efficiency

For more information, visit www.morleyglass.co.uk.

READER ENQUIRY NO: 0318/0118

NEW TECHNIC-AL FLAT ROOFLIGHT LAUNCHED Installers can now get their hands on the Technic-AL flat aluminium rooflight. With next day delivery, top performance and architectural looks, it’s the perfect kit for installers looking for products that help them cash-in on more home improvement opportunities.

Craig Miller, Managing Director at AluFoldDirect, the company behind the Technic-AL range, explains: “As with our Technic-AL roof lantern, the new aluminium flat rooflight is available in stock sizes and colours, delivered next day. This means that installers can build the opening and then

order the rooflight to be delivered direct to site, ready to be installed.

“Introducing this new Technic-AL product means that installers now have two options to offer customers, a roof lantern or a new flat rooflight, which is ideal for flat roof extensions and retrofitting old skylights in commercial buildings.”

The Technic-AL flat rooflight has a simple specification and has been designed to be easy to install. With minimal frame visibility, it offers the look and feel of an open roof, for a stunning, architectural finish.

Manufactured with a fully aluminium frame, with no plastic fascias or cappings, the flat rooflight design brings more light into rooms without adding extra height to buildings.

It has fantastic thermal performance, with a frame U-Value of just 1.0 W/m2K and is available with double or triple glazing, with bonded units for a contemporary, flush finish.

The flat rooflight is available in four stock sizes: 0.6M x 0.8M, 0.6M x 1M, 1M square or 1M x 1.5M. Stock colours are: Anthracite Grey, Hipca White and Black.

Tel: 01706 260700

Optional extra’s • Run-through horns • Secured by Design/Part Q • Foiled and spray finishes • Arch heads • Polished welds

Call us today on 01234 712 657, or email trade@roseview.co.uk

www.roseview.co.uk

READER ENQUIRY NO: 0318/0119

0318/0120 March 2018 (Rw) Heritage Rose HP Advert.indd 1

www.glassnews.co.uk | March 2018

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

GJB WINDOW SYSTEMS GETS TOP MARKS WITH

NEW A+ RATED WINDOWS AS STANDARD

With a clear commitment to drive the business forward and over-deliver for their customers, highly-respected Essex-based fabricator GJB Window Systems has made further investments to strengthen their offering. The firm will now be offering high-performance, A+ rated windows as standard.

The UK’s largest Eurocell fabricator has introduced a higher-specification, sixchambered extrusion, which allows GJB to exceed the A+10 rating that is needed to achieve the A+ standard. The new, slimmer profile not only delivers a more contemporary appearance, it allows for a larger sealed unit, which both combine to create an impressive rating of A+13.

“This is undoubtedly exciting news for GJB and its customers as we implement this next stage of our investment strategy,” comments Managing Director, Roy Frost. “This big step forward not only strengthens our position as the leading trade supplier in the PVC-u market but provides businesses across the

country with a higher-specification product as standard – which will prove incredibly valuable in securing new business.”

The upgrade is just one of many investments new owner Roy Frost has made since acquiring the business last year. In addition to renewing the leases on both of GJB’s factory units, the firm has extended its range to include the complete Residence Collection.

The market-leading timber-alternative range is made available through GJB’s strategic partnership with new sister-company Listers Central.

“Our aim for GJB has been to take its successful formula in the South-East and apply it to a national model, providing businesses across the country with a valuable trade partner,” adds Roy. “To do this, we promised fresh ideas and lots of investment – and we’re not finished yet.”

“Over the next couple of months, we will be introducing some exciting, new product lines to enhance the GJB range, which will open up new markets for customers across the UK and will allow them to provide an overall greater service compared to their competition. The formation of the GJB Holdings Group and the partnership with Listers provides GJB with the nationwide reach and the greater manufacturing and logistical capabilities to really help businesses across the UK grow. It’s an exciting time to partner with GJB.” GJB Window Systems are one of the UK’s largest Eurocell fabricators, with a formidable reputation in the South-East and across the UK for outstanding quality and exceptional service. With Roy Frost now at the helm, the firm is part of GJB Holdings, a £22m turnover supergroup which also contains Stoke-based fabricator Listers Central.

For more information please call 01268 775566 or visit www.gjbdevelopments.co.uk/

Eurocell Eurologik Window System

READER ENQUIRY NO: 0318/0121

NEW CHAIN ACTUATOR BOOSTS TEAL PRODUCTS’ MARKET-LEADING RANGE OF WINDOW CONTROL SYSTEMS Teal Products, the UK’s leading specialist distributor of window controls, openers and actuators has introduced yet another new product innovation to its lineup. Fresh from adding WindowMaster’s new folding arm actuator, the Gloucestershire-firm has launched a brand-new, intelligent chain actuator.

Designed for top-hung, side-hung and bottom-hung windows as well as domed or pitched rooflights, the Micro Evo from Mingardi is a highly-versatile solution to automate opening and closing in multiple applications.

Easy to install thanks to its intuitive fixing system, the Micro Evo can be programmed to work in sync with up to three other actuators for large vents or even parallel opening vents.

“We’re delighted to be making a second addition to our product range so early in the year with the new highperformance chain actuator from Mingardi,” comments Teal Products Director, Sam Yiend.

“At Teal, we are always investigating new innovations which can bolster our product line and provide our customers with a full range of added-value

products suitable for any application.”

“The Micro Evo is a fantastic, high-specification actuator that’s perfect for both domestic and commercial markets, turning an ordinary window into an automated opening device.

"It’s fully compatible with our range of electric control systems that can open and close manually (switch or remote) or automatically (timer, thermostat, rain sensor, wind sensor or CO2 sensor). And as ever, we can provide full technical support and training to fully support installers new to this profitable part of the market.”

The new chain actuator joins Teal’s comprehensive range of both manual and electronic window control systems, including the new WMD 820 folding arm actuator from WindowMaster.

Launched in January, the WMD 820 is designed for side-hung windows and doors, providing a complete 90-degree opening in just 60 seconds.

Founded in 2000, Teal Products is one of the UK’s leading suppliers and distributors of manual and electric window openers, controls and actuators.

Family-owned and familyrun, Teal stocks products from leading brands including WindowMaster, Mingardi and Highline, supplying to customers across the country.

As well as an extensive product range, Teal prides itself on its comprehensive customer service including technical assistance, training and after-sales support.

For more information visit www.tealproducts.com or call + 44 (0) 1242 620318.

READER ENQUIRY NO: 0318/0122

5 BEADS, 3 SYSTEMS AND SHARED PROFILES FOR THE RESIDENCE COLLECTION The Residence Collection are experiencing an increase in trade enquiries, thanks in no small part to the integrated nature of the profiles and glazing beads, along with product availability in single lengths. It’s also a system that’s supported by one of the strongest marketing programmes in the sector.

With 15 different bead and system combinations, customers are able to make each job bespoke to the needs of their discerning homeowners, whilst minimising their respective stockholding. The single length ordering for main profiles across R2, R7 and R9 is supported by a 4 length per pack quantity of glazing bead in the form of 28mm square, decorative and a unique heritage staff bead, along with the triple glazing variants of 44mm square and decorative.

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With relatively low start-up costs along with the clever profile and glazing bead integration, it’s proving to be the perfect supplementary system for fabricators looking to make a higher margin. Customers such as Window Tech Trade have not only begun on their Residence journey, but have actively

changed their business model to solely focus on The Residence Collection.

Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘With shared profiles, glazing beads and single length ordering for main profiles, customers don’t have the worry of tying up cash on their racks and furthermore they are able to harness a business model that can generate strong double-digit margins. With an unrivalled marketing support programme, we’re also actively supporting our manufacturing partners and installers with the tools to sell, so there’s never been a better time to become one of our partners.’

For further information for both retail and trade partner enquiries please visit www.residencecollection.co.uk, e-mail journey@residencecollection.co.uk or call 01452 348650.

You can also add to the considerable following on Twitter @residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.

READER ENQUIRY NO: 0318/0123

March 2018 | www.glassnews.co.uk

ROOF EXPERT

The UK’s Leading Glass & Glazing Newspaper

BIGGER REWARDS WITH VELUX® THIS SPRING

UP TO £25 REWARDS UP FOR GRABS WITH TOP BRAND PARTNERS

VELUX® is offering people who buy white painted roof windows for their home renovation or extension projects rewards, redeemable at top brand retailers and restaurants, during March and April.

The promotion will reward installers, builders and homeowners across the UK and Ireland who choose VELUX white painted products.

The rewards of £25 in the UK are redeemable at a range of retailers and restaurants. In the UK, this includes M&S, Argos, Thomas Cook, Curry’s PC World and Tesco.

Customers have a two-month window from 1 March until 30 April to buy white painted products, perfect for homeowners wanting a lighter, brighter living space.

Richard McArthur, marketing manager from VELUX said: “We have timed the offer to

coincide with spring, which is traditionally the time of year when many families start sketching their plans to transform their homes, from smaller projects such as replacing windows through to large-scale single storey extensions.

“We’re urging our customers to take advantage of the offer, which includes the entire VELUX white-painted roof window range, from manual, centre-pivot and tophung standard roof windows to combination solutions, and automatic electric and solar VELUX INTEGRA® roof windows.”

To receive rewards from VELUX, upload your proof of purchase at www.velux.co.uk/rewards

READER ENQUIRY NO: 0318/0124

BESPOKE ROOFLIGHTS ENHANCE LONDON HOME Located in a West London conservation area, the existing property required updating by remodelling the kitchen and dining room that suffered poor connection to the rear garden.

North facing, these rooms received little daylight from the modest sized windows. It was a dark and dingy space.

dramatic results as the sun moves from early morning until dusk.

Ever changing forms of sunlight fall upon the polished concrete flooring which runs throughout the ground floor, with daylight washing down the full height herringbone wall tiling in the contemporary kitchen.

Established in 1946, Lonsdale are the UK’s leading manufacturer of patent glazing, roof lanterns and bespoke glass rooflights.

A range of rooflights is available including fixed, multipane, electric or

manual opening and walk-on glass. Prestigious buildings featuring Lonsdale systems include The British Museum, Buckingham Palace, Windsor Castle, The V&A Museum, St Pancras and Kings Cross Stations and homes of Sir James Dyson, Richard & Judie Madeley, The Cartier Family and HRH Prince Edward and Sophie Countess of Wessex.

Readers wishing to learn more can visit www.lonsdalemetal.co.uk.

READER ENQUIRY NO: 0318/0125

Architect Simon Feneley’s response at Feneley Studio, was to reconfigure the ground floor providing a utility and cloakroom off the entrance hall with a formal sitting room at the front of the property. A full height sliding pocket door reveals a newly extended family room with a panoramic view of the garden.

The roof of the extension is asymmetrical about the axis from the front door, providing increased floor to ceiling height and avoiding a long continuous corridor.

Custom made East and West facing rooflights by Lonsdale provide generous amounts of natural light and are a focal point of the extension with

www.glassnews.co.uk | March 2018

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Katrina Earl National Sales Manager – Epwin Glass/Fenestration Joining Epwin Group after 14 years at Rehau as one of its key Area Sales Managers, Katrina has extensive industry and systems knowledge and is certainly a powerful addition to the Epwin team.

She is responsible for selling Glass and all the other well-known brands under the Epwin umbrella.

IT’S ALL ABOUT YOU Where you were born and live, currently…

I was born in Hartlepool and moved to Sheffield when I was 5, I still live in Sheffield in a beautiful small village called Wales, South Yorkshire.

Your education and the subject or activity in which you excelled…

I always achieved good results in school and followed successfully into Business College, however I didn’t go to University because I wanted to be a semi professional sports person which at that time I thought was achievable. I was great at English & Art, I enjoy telling great stories &

love to draw the occasional masterpiece.

Your favourite sports or interests…

I regularly play Crown Green Bowls at top level, taking part in many competitions and achieving Waterloo Ladies Champion in 2011, 2012 & 2014 something I very much enjoy and something I can’t really get out of now, I love all sports and watch all sorts of professional games. I particularly like Formula One and enjoy year after year at Silverstone, where I’ve met all the F1 personalities. I’m a keep fit queen working out around 5 times a week, I run, I also love Insanity, T25 & UFC.

Your biggest regret in life…

Not Hugging my parents more before they left me.

Now everybody gets a hug.

Someone or something that inspires you…

I have a spin teacher who is just recovering from Breast Cancer and throughout her treatment and her operation she carried on teaching, no

excuses. She is unbelievably strong and its her attitude and determination to beat the disease that got her through, she makes every day count, she is my inspiration.

The temptation you can’t resist…

I love a glass of vino on a weekend, or even sharing a bottle or two with my husband, family and friends.

It’s a great way to unwind and enjoy quality time together.

YOUR CAREER When and how you joined this industry…

I started working at Premier Profiles many moons ago, I started as Junior Typist and got promoted through

Regional Manager where I really cut my teeth, I was there for 14 years.

Waterloo Champion for the first time was definitely up there above them all.

The job you do in 25 words…

The mistake you’d like to correct…

I am National Sales Manager of Epwin Glass, I’m completely new to Glass which is tough at times, however I’m learning everyday and loving every minute of this new challenge.

Accidentally bought a villa in Spain.

Your greatest achievement… the ranks and eventually became a very young sales lady. The industry scared me to bits back then. I worked at Premier for 7 years then I joined REHAU as Northern

I have a few, before anything my children are amazing and make me a very proud mum everyday. I have always given myself goals to achieve and can proudly say that I have managed to do most of them, but becoming the Ladies

The talent you would like to enhance…

I would love to be a better runner, but it’s not natural to me, I’m dedicated and keep going but it never gets easier. (although I wish it would).

Also I’d like to sing better, this doesn’t stop me picking the microphone up at the occasional Karaoke.

AND YOUR FUTURE What you would like to do if you weren’t in the industry…

I would like to be a wedding planner, because I’m amazing at organising parties, surprise central, my imagination is very interesting. But I am lucky that I enjoy what I do.

A particular ambition…

To retire at 50 and buy a boat. Maybe...

The way you want to be remembered…

Excitable, fun and always smiling. Enjoying every minute…

Tweet me! @KatrinaEarl

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

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March 2018 | www.glassnews.co.uk

0318/0126

www.glassnews.co.uk | March 2018

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GLASS NEWS INTERVIEW: SELECTA SYSTEMS

The UK’s Leading Glass & Glazing Newspaper

SELECTA SYSTEMS - SYSTEM COMPANY OF THE YEAR 2017 IN THE NATIONAL FENESTRATION AWARDS:

LOOKING FORWARD TO MORE SUCCESS IN 2018

Andy Green, Sales Director at Selecta Systems, talks to Glass News’ Editor, Chris Champion, about an excellent result for 2017 and plans for more of the same in 2018 with new products to further enhance the Advance 70 system.

further growth we have invested heavily in new chillers for the extrusion lines, a new hot melt system and added to the vehicle fleet with additional lorries for delivery.

And was that investment planned or have you had change your budgets?

I think people forget that Selecta Systems is a privately owned business. It isn’t a case of having to write up huge proposals and go through a series of committees to get an answer. Of course we have to justify our actions, but it’s simply a case of sitting around the table and having a conversation! Decisions can be made pretty much instantaneously.

I’m not sure 2017 was a great year for our industry although some companies seem to have benefitted by taking market share. How was 2017 for Selecta Systems?

Selecta Systems has certainly been one of the companies to benefit with increased market share. The industry has reported a downturn in tonnage in the 5% to 15% bracket but we have grown with around 50 new profile customers.

That represents a 20% growth in customer numbers bringing us to just shy of 300 fabricators using the Advance 70 System.

There has to be a reason for the increase and I don’t believe it can be a case of ‘buying business’ as further reductions in bar length prices would be unsustainable for any company…

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Having that sort of ability internally and being able to move quickly, must be very impressive to a customer.

Of course price is always important, but you are right, no one can afford to buy new business.

vital to maintain a regular dialogue with the customers both to help them and to ensure our own standards are being maintained.

In our case we have looked at the industry and listened to customers and fabricators problems. We have always tried to ensure that we offer a very personal service to our customers and by providing support technically and with marketing of their products. What is clear is that those are valuable components of any relationship: the relationship must continue after the sale has been made. It is all too easy to get a new customer, rub your hands together with glee and move on to finding another. At Selecta we want to treat our customers as the valued customers that they are, and to do that, it’s

I believe our reputation for working with our customers and providing excellent service has contributed to our 20% growth in fabricators joining Selecta.

Surely growth of that amount causes problems with production, particularly if it is unexpected?

I wouldn’t say it was unexpected: just a bit higher than we had anticipated. We had planned for expansion but in anticipation of

Our longstanding customers are well aware of how the company operates and is, I believe, another reason for them being loyal to Selecta. It may be more surprising to new customers but is, nevertheless, something that is appreciated as in most cases they may have been with systems houses that don’t have the freedom or ability to move quickly when it is required.

As far as support for your customers is concerned, what makes Selecta different?

I don’t know what our competitors do for their customers, although I do get to hear some things from those who move to Selecta. With Selecta we look at it as if we are the customer. What would we want from a Systems House? In some ways we are fortunate in that Advance 70 is a holistic system that is used for everything from casement and flush windows right through to composite doors. We provide a main 44 page product brochure but also have subsets, or individual brochures for each product, which provide the customer with a comprehensive range of support materials. Add to that an extensive marketing campaign that employs pretty much the whole marketing mix, including email campaigns, social media and telesales, with the leads that are produced acted on quickly and passed through to the customers. We have increased our marketing budget every year and we have found that fast response to leads is the key to success for our customers.

March 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

You touched on the Advance 70 and its adaptability. Can we talk a bit about that?

Advance 70 is not new but it would be counted within the ‘new’ systems out in the market. We are constantly improving and adding to its versatility. For instance, the investment in the new chillers is all about improving the finish of the profile and for expanding the amount of extrusion lines.

It is a fully accredited system with PAS 24 and Secured by Design and is even used for the EASi-FOLD Door, with an 80mm 8 chamber traditional frame adaption to replicate a traditional timber window. Everything is interchangeable in the system which reduces the stocking required by fabricators and is available in Chamfered, Sculptured and Flush finishes. It is also, naturally, lead free and is 100% virgin PVCu.

Isn’t that unusual?

And 2018? What does that bring for Selecta Systems?

More of the same and further focus on organic growth with additional investment in key staff recruitment and the infrastructure of the business to ensure we can grow as our customers grow. We are also investing in a lot of new tooling and new motors to improve efficiency and maintain quality.

With our infrastructure as it is we are able to increase tonnage output by 30%, but it is always our aim to maintain that margin so that we can ensure consistent and constant supply.

There are also new products becoming available. We are offering fabricators a composite door kit with pre-routed door slabs, glass and hardware, so they can fabricate their own Advance 70 composite doorsets and keep that all important control.

By buying kits they don’t have to worry about stocking glass, hardware and so on.

GLASS NEWS INTERVIEW: SELECTA SYSTEMS

We also believe that the patio door is making a return and we will shortly be offering a security enhanced PAS 24, low threshold door to our customers, and still utilising Advance 70.

Selecta Systems are offering one source for all PVCu products and hardware and we believe that has been recognised within the trade by winning the System Company of the Year 2017 in the National Fenestration Awards. We were fortunate to have secured an impressive 42.1% of the vote and against a very strong line-up. We are very proud of this notable achievement.

Many thanks, Andy. Selecta Systems would appear to be building on a very successful 2017, and not everyone can claim that!

READER ENQUIRY NO: 0318/0127

I know other systems use recycled product, but at Selecta our recycled PVCu is used for making our RTR Bar, a recycled thermal reinforcement, letting us use 100% virgin PVCu for our profile.

And colours?

Colour is important and we provide fabricators with a stock colour range and a special orders colour range on a 2 week lead time.

The main thing that fabricators seem to want is control. Buying from super fabricators means that companies lose that control and, in our case, we are seeing a growing number of companies going back into fabrication. The majority of new fabricators coming on board are conversions from other systems houses, but we are seeing this jump of installers moving back in to fabrication and also a wave of new business start-ups. What this means is that we have a very healthy cross section from very large fabricators to very small. The thing is with Selecta, we are prepared to work with fabricators of any size and give them all the personal and flexible service that their business requires.

www.glassnews.co.uk | March 2018

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ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

VERSATILE ALUMINIUM ENTRANCE DOOR FROM ALUMEN

SENIOR INVITES THE TRADE TO #ASKFORALI As one of the leading fenestration systems supplier to the commercial sector, Senior Architectural Systems is now bringing home the benefits of aluminium to the domestic market with a new product offering, investment in its in-house resources and a brand new marketing campaign.

Specialist aluminium fabricator Alumen Ltd has started 2018 in style, with the launch of the Millennium Plus aluminium entrance door, which offers versatility outstanding credentials to both the residential and commercial market.

“The Millennium Plus door is the latest addition to our extensive product range and the next instalment in the new portfolio of Cortizo products we’re introducing to the UK market,” comments Alan Robinson, Alumen’s MD. “Millennium Plus is impressive. It offers everything you’d expect from a premium aluminium front door system but at a price point lower than much of the competition. It’s strong and durable, very stylish and extremely versatile, as the door can be fitted with either double or triple glazed IGUs up to 54mm thick, or with a fully bonded aluminium panel, which conceals the door’s profiles and offers the appearance of an ultra-stylish, single composite style slab. It can handle sash sizes up to 1,800 x 3,300mm in size, or 220kg in weight – with either standard or premium concealed hinges - so it works well in a wide range of settings.

“The interest showed in the two examples of a Millennium Plus door on display in a showroom has confirmed that it’s a going to be a popular product. Our retail customers

love how stylish and modern the door looks, while trade customers are impressed by its versatility and competitiveness. They can see that it’s a product that will sell well and be simple to install.

“The impressive thermal performance, complemented with a specialist range of highend door furniture, industry-leading security and various sidelight, threshold and rail options, makes Alumen’s new product a versatile premium aluminium front door for the highend residential or commercial market.”

For more information on Millennium Plus, contact Alumen on 01536 737377 or visit www.alumen.co.uk.

READER ENQUIRY NO: 0318/0128

The recent launch of Senior’s slim profile Ali VU aluminium window has provided the perfect partner the company’s established Ali FOLD aluminium door, allowing Senior to offer a full suite of thermally efficient, low maintenance and stylish glazing systems which are ideally suited for use on residential contracts. Recent investments on Senior’s factory floor to increase capacity and to the company’s transport fleet to improve delivery turnaround has also put Senior in a strong position to support its existing network of trade customers and forge links with new installers and fabricators.

Highlighting the many benefits that aluminium glazing systems can bring to the domestic market is the key message behind Senior’s new #AskforAli campaign, as Senior’s marketing manager Jonny Greenstreet explains: “Over the last few years, as energyefficiency becomes an issue that more homeowners are aware of, the popularity of aluminium windows and doors has steadily increased. We know that to be able to meet this growing demand, trade professionals need a suite of high performance products that not only help improve the look and feel

of their customers’ homes but that are also easy to fabricate and install.

Giving our trade customers the products they need and the high levels of customer service they deserve has been a key driver for us in the development of our Ali doors and windows and we are excited to have already received a lot of interest in our new domestic range. We will be rolling out a great new advertising campaign in the coming months and as you’ll see, there really are lots of reasons to #AskforAli”.

Offering attractive slim sightlines, the new thermally broken Ali VU aluminium window perfectly complements Senior’s Ali FOLD range of single, double and bi-fold aluminium doors to offer the trade a complete suite of glazing solutions for the residential market.

Trade customers interested in finding out more about Senior’s Ali range can do so by contacting their regional technical sales manager, visiting www.seniorarchitectural.co.uk/askforali or keeping up to date with all of Senior’s latest news on Twitter, LinkedIn and Facebook.

READER ENQUIRY NO: 0318/0129

0318/0130

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0318/0131

Safe and Secure Introducing the Optio GT55 TB door system from AluK. The ultimate combination of security and performance.

With security front-of-mind, the GT55 TB is the most comprehensive aluminium door system on the market.

It boasts PAS 24 rating and is Secured by Design-accredited across a suite of conďŹ gurations including single and double doors, screening, side and fan lights.

The PAS 24 System features impressive panic, mechanical and electro-mechanical locking options, making the GT55 TB the perfect choice for your future projects.

To discover more, speak to our experts on 01291 639 739 or email info.uk@aluk.com

aluk.co.uk www.glassnews.co.uk | March 2018

Experts in Aluminium 71

CASE STUDY: LINIAR

The UK’s Leading Glass & Glazing Newspaper

CUSTOMER SATISFACTION IS KEY TO WHITELINE’S SUCCESS Eastbourne window and door fabricator Whiteline Manufacturing has a proud history of customer satisfaction – the fact that the company has been in business for 34 years is testament to that.

A privately owned business, Whiteline is run

by Managing Director Steve Milham with a team of 100 in support. Supplying mainly home improvement companies who sell into the retail market, Liniar Approved Fabricator Whiteline covers the whole of the South of England, delivering North as far as Ipswich, Cambridge and Colchester.

Whiteline offers PVCu (Liniar) and aluminium (ALUK) window and door systems, and the company has developed its own retail brand and a host of exclusive products in order to offer something truly different in a busy, competitive market.

was new and innovative and we could see how we would be able to demonstrate its benefits.

We also knew of Roger Hartshorn’s excellent industry reputation and wanted to be part of Liniar’s future success.”

WHY STILL A CUSTOMER? 25+ years later, Window Wise is still a Whiteline customer and is still impressed with the level of service it consistently receives. Tim says: “Over the years, of course we’ve looked around from time to time – but Whiteline has consistently impressed and looked after us. The systems, the customer service, the fact Whiteline never sits still. The company is always looking for new products, for new ways of doing things – and that gives us more to offer to our own customers.

“The quality of the product itself goes without saying – not just profile but hardware too. We receive one or two deliveries every week, and the service levels are always very good.

“We’ve looked at Whiteline’s CRM software in the past and now feel ready to take it on.

It will streamline our processes and help the

Two open days in December 2017 were testament to the relationships the company has with its customers, with over 100 attending to tour the facilities and meet Whiteline’s suppliers.

“I think we get on so well as we both have a similar mindset – we’re focused in the same direction, and that includes quality, high standards and reputation. We don’t advertise at all – it says a lot that all of our work comes from word of mouth.”

Tim concludes: “I feel ours is a prime example of a long-standing, highly successful and mutually beneficial working relationship, and I look forward to many more successful years ahead.”

An example of a more recent convert to Whiteline’s customer base is GX Home Improvements from Buckinghamshire, which was represented at the open day by Renny King and Adam Boulter.

The firm, which focuses mainly on the retail market with a small amount of commercial work including Eton College, has three fitting teams and started working with Whiteline in early 2017 after meeting with Business Development Manager Shauna Burke.

“We were getting a lot of flush sash work, mainly based on its appearance – we’re finding many homeowners love the sleek ‘timber replica’ look of these windows, especially the mechanically jointed system.

As the Revival range is unique to Whiteline, it means we can offer something other installers can’t – and that really appealed to us.

Window Wise (Sussex) has been a customer of Whiteline since 1992. Managing Director Tim Briggs attended the open day, and was nothing but complimentary about the company and its team.

Jim Corby and Steve Milham from Whiteline being presented with CORGI Fenestration certificate by Liam Gilsenan

“We’re also pleased that Whiteline make sure they don’t take on other customers in the same area as us, which means we’re not competing with the same product offering.

With turnover of £2.2m, four installation teams, three sales representatives and a team of 16 in total, the company first selected Whiteline through geographic convenience.

Only 40 minutes’ drive away, it was ideal for being able to pop in and for ensuring speedy deliveries.

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Steve Milham demonstrates Whiteline software

“Another reason we chose Whiteline was for the support they could offer. The knowledge and expertise within the Whiteline team is second to none – they understand what the customer needs, and offer solutions before you even know you need them in some cases!

It goes without saying that the product quality and the customer service are both excellent too.

“Since working with Whiteline we’ve found that our own business has improved due to the service levels we’re experiencing. Ease of ordering and great communication means we’re more likely to meet our own deadlines.

The quoting software has made us more efficient and we’ve become more productive as a result. We can plan better and ensure our fitting teams are all on site in the right place at the right time, meaning no time is wasted and we can manage our customers’ expectations.

“Whiteline has offered better service, lead times, quality, access to expertise, marketing support and resources - the whole package really.”

Adam concludes: “Since working with Whiteline we’ve been able to work more efficiently, increase productivity and increase sales. I have confidence that Whiteline will always be there to support us – and we’re looking forward to building a long-lasting relationship.”

Window Wise also liked the PVCu profile Whiteline was using – so when Whiteline was thinking of changing to Liniar in 2008, it could have been a potential issue. Tim comments: “We were delighted that Whiteline wanted us, along with other key customers, to be a part of the decision to move to Liniar. I was invited to Liniar’s head office in Derbyshire, and was instantly impressed with the high standard of the facilities – along with the team’s willingness to develop the SlimSash system as a point of differentiation for Whiteline’s customers, including us.

“There was also the attraction of moving to a UK-made PVCu profile – the Liniar system

Tim Briggs, Window Wise and Jim Corby, Whiteline

NEW CUSTOMER

Renny and Adam explain why the company made the decision to move to Whiteline.

LONG-STANDING CUSTOMER

A privately owned business, Window Wise has a showroom and offices in Haywards Heath, mid Sussex. It covers the central Sussex area, with around a 30 mile radius, and was established in 1990.

homeowner to make decisions more easily and quickly. Steve understands our needs and can see things from both sides of the fence – both fabricator and installer.

Shauna Burke, Whiteline, Adam Boulter, GX Home Improvements, Renny King, GX Home Improvements and Jim Corby, Whiteline

READER ENQUIRY NO: 0318/0132

March 2018 | www.glassnews.co.uk

2405.18 SENIOR DOMESTIC ADVERTISING_GLASS_NEWS_FULL_PAGE_2018.qxp_Layout 1 19/02/2018 13:04 Page 1

0318/0133

With outstanding tolerance and adjustability our trade range of aluminium doors and windows provides exceptionally simple installation.

1.19

**

W/m2K

Suitable for both commercial and domestic use, Ali doors and windows put in an impressive thermal performance, achieving U-values* as low as 1.1 W/m2K, and are available in an almost unlimited range of colours and finishes, both inside and out.

1.1

*

Complete with slim sightlines, in a choice of configurations and sizes, and simple to fabricate using existing tooling, the range has been developed with the fabricator and installer at its heart.

W/m2K

So, when flexibility matters, ask for Ali.

*Triple glazed flat-faced vent option. **Sliding folding door. Triple glazed option. When calculated as a CEN standard.

www.glassnews.co.uk | March 2018

73

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

TOP TIPS FOR SHOWROOMS We asked Head of Installer Development, Steve Hutchinson, and Customer Marketing Manager, Hayley Lowndes, from Synseal Group what their top tips are for making your showroom sparkle, no matter the size space or budget.

GETTING THE BASICS RIGHT Hayley: We think the most important thing you can do in your showroom is to make it EASY for your customer. When designing your showroom or giving it a facelift, think about creating focal points and eye-catching displays, with informative brochures and samples they can touch. Think about the layout of your show space and how it flows.

Placing your counter at the back of the room will give people time to think about what they want before purchasing, and you could include paper and pencils so they can write down ideas or product codes. A seating area is also useful – it gives customers somewhere to wait and flick through brochures if you’re talking to someone else, plus a few toys are a great idea to keep any children occupied.

Steve: The most successful showrooms reflect the aspirations of that business – so if you’re selling orangery products, make sure your customers can browse this range in your showroom and get a feel for what it would be like inside their own orangery. There are lots of creative things you can do with products to maximise on space, without the need to install a full size product into your showroom. Talk to your supplier about modular units which combine, for instance, a GRP door, a window and profile samples all in one neat space. For roof products like lanterns, you should be able to get cut-through samples or downsized examples which still allow your customers to touch and feel the product without taking up too much precious space.

Hayley: If you are a small business working to a tight budget or only have a small showroom, don’t forget that it’s the little things which can really have an impact. If you can’t fit full-size or even downsized examples of the products you sell, it doesn’t mean you can’t show off your range. Consider a TV screen with a time lapse video for large products like conservatories, demonstrating what a finished product could look like in the home.

Combine this with some low-cost brochures, customer case studies, product samples and colour swatches, and you can achieve a comprehensive showroom in the smallest of spaces.

IMPORTANT RULES Hayley: Let’s not forget some of the allimportant showroom rules. Firstly, make sure

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Steve Hutchinson, Head of Installer Development

your products are clean! It may seem obvious, but clean products – particularly glazed ones – are more enticing than dirty, grubby ones.

Make cleaning part of your daily routine and use the correct cleaning products for your different samples. If you take pride in your showroom, it shows your customers that you are diligent and will look after their home too.

Steve: Rule number two: the right environment makes all the difference.

Make sure your showroom is a comfortable temperature and your lighting is good – especially around your products and colour samples. A bit of background music can cover up any awkward silence on a slow day, and sometimes offering your customers a cup of tea and a biscuit can be just the thing to make them feel more relaxed.

Hayley: I also think people often forget just how vital staff training is. Giving your staff the knowledge to really sell your products will help to get sales over the line, and avoid encounters where you can’t answer some of the basic questions. Your supplier should be able to provide you with training as well as technical information, brochures and samples so you have all the equipment you need to sell

Hayley Lowndes, Customer Marketing Manager

confidently. Don’t think that your sales reps are your only asset – customers may approach any staff member in your showroom and a pleasant manner, a bit of product knowledge and a smile can go a long way!

your supplier, like the Masterdor Craftsman AR app available to our door customers. This helps customers to visualise what the door would look like on their own home and try all the different styles and colours available.

Steve: And above all, if you have a showroom make sure you shout about it. There’s no point kitting your showroom out if you’re not going to tell the world it’s there. Think about the ways you can tell people about your showroom using social media, local magazines, flyers, your website and even word of mouth. Don’t forget to make your showroom obvious from the outside with external signage, and an A-board on the pavement if showroom if hidden away down a side street.

Steve: Given that the most popular home renovation is now a single storey living area, a lot of your customers will be looking for products that can complement new kitchen and dining spaces, like bi-fold or sliding patio doors. If you have the space, you could display a small kitchen area (which doubles as a refreshment area), perhaps even working in conjunction with a local kitchen supply partner, or a local furniture seller for sofa and dining spaces. This can give your customers a real idea of what their home might look like, and how different products complement each other.

THAT EXTRA STEP Hayley: If you have a bit more money to spend, you can start to look at more interactive approaches to show off your products. There are numerous software packages available which customers can use to design their own conservatory, door or window, and even get this priced up on the spot. You can also use free resources from

For advice on how to spruce up your showroom and make the most of the space available, please contact Steve on 07712 674357 or email steve.hutchinson@synseal.com.

READER ENQUIRY NO: 0318/0134

March 2018 | www.glassnews.co.uk

0318/0135

TIME IS RUNNING OUT FOR YOUR MARKETING On May 25th new European data regulations come into force with heavy penalties for companies that don’t comply.

If you’re still relying on your old prospect database or mailing list, chances are you won’t comply. That’s why you should team up with Insight Data; we give you access to the UK’s most accurate and in-depth marketing data, while helping you comply with the new General Data Protection Regulation (GDPR).

The Insight database includes: 15,000 fabricators and installers 25,900 local builders 3,200 housebuilders and major contractors 15,300 architects

Call Insight Data today on 01934 808 293 or email hello@insightdata.co.uk to make sure your marketing is compliant.

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Glass and Glazing Federation

www.glassnews.co.uk | March 2018

75

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

INSTALLER LEAPS AHEAD WITH REAL ALUMINIUM A shrewd installer has more than doubled the rate of aluminium installations it completes after leaping ahead with REAL Aluminium.

CHOOSE YOUR WINDOW WIDGETS SUPERHERO! Window Widgets have just launched a campaign to encourage fabricators and installers to look at the various everyday superheroes from within their expansive range of solution-led products for PVCu window and door systems, that are all fully tested, and many products are BBA accredited and CE Marked.

For over 12 years, Window Widgets have been solving problems for both fabricators and installers, and the new campaign has been designed to communicate the key benefits of several product developments, including the structural universal coupler range, for inline connections, corners, bays, bows and conservatories. Given that they are not system specific, it means for considerable lower stockholding for companies sourcing more than one PVCu system, with the further benefit of different whites and over 15 foiled finishes.

In addition, a large proportion of the structural universal couplers have achieved BBA certification and there are also a wide range of supporting trims available.

Loadbearing calculations and frame deduction information is also readily on hand from the technical team headed up by Mike Hart and on the existing website at www. windowwidgets.co.uk, which is currently being completely re-developed for launch in the coming months.

The Conservatory and Window Company has taken advantage of REAL Aluminium’s comprehensive aluminium package and upped turnover by at least 20% in less than two years. Aluminium now accounts for around 40% of the Bristol-based installer’s work.

The Conservatory and Window Company predominantly offered PVCu products and decided to expand by introducing aluminum into its range to make the most of growing demand. Since working with REAL Aluminium, the firm has gained access to a wealth of fenestration products within the range, including windows, bi-folding doors, sliding doors, French doors, residential doors, flat rooflights and lantern roofs.

Kevin Bray, managing director of The Conservatory and Window Company, explains: “PVCu has always been our bread and butter, but we wanted to expand and future-proof our operation by tapping into new opportunities with a company we could rely on. Aluminium represents an enormous growth area in this industry and we saw the potential for it to enhance our business. It has, however, been historically challenged by lengthy lead times and unpredictable service, which had deterred us from making the move earlier. When we heard REAL Aluminium had the support and strength we needed to enter the lucrative world of aluminium, we naturally took notice.

“Aluminium is an attractive proposition for any installer because it opens them up to a more affluent customer base and brings generous profit margins, but we knew that we needed to choose the right partner to help us ramp up the business and achieve the sustained growth we were looking for. We have a long 20-year alliance with Customade Group, which owns the REAL Aluminium brand, and, as we were already working with the group for our PVC offering, this gave us the confidence that we would be dealing

with a reliable partner with a strong pedigree behind it.”

“Taking advantage of the marketing support by having our own REAL Aluminium retail brochures as well as ongoing support was fundamental and we immediately began quoting and ordering aluminium from the day we decided to use it – it really was that easy, “says Kevin. “The REAL products have been well designed and they suit the domestic sector perfectly – customers like the look and feel of the products and it’s easy to convert leads into sales once they see the quality.”

Kevin has been impressed with the team at REAL Aluminium, particularly his dedicated account manager who is in in contact regularly and is on hand to guide him through the product range and provide all the necessary support to quote, order, sell and install aluminium.

Kevin says: “Building supplier relationships like we have with REAL Aluminium is important, so you know that you can trust them to look after you. If any issues arise, they will be resolved without impacting on work schedules. The shorter lead times of REAL Aluminium and the level of support that we receive has enabled us to effectively double our aluminium business in the last two years.

By introducing aluminium into our product offering, we have future-proofed our business to achieve long-term growth.”

Designed to make sourcing aluminium easy, REAL Aluminium provides a comprehensive showroom and award-winning sales and marketing support package to help installers to leap into aluminium and begin selling the most extensive range aluminium windows, doors and roofs available from a single supplier. All REAL Aluminium installers are invited to attend a unique, tailored REAL customer experience day, which has been proven to boost confidence and rapidly increase the number of aluminium sales for installers.

To find out more about REAL Aluminium, call 01453 826884 or visit www.real-aluminium.co.uk.

John Fairhurst, trade sales executive of Window Widgets commented: ‘For over a decade, Window Widgets has been the go to brand for clever product solutions, that have been fully tested and certified. We very much view them as superheroes for our customers and so this campaign seems pertinent in raising the awareness for each range, and also the importance of CE Marking and thorough testing for all such products.

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Profile 22’s Optima system was developed with unique features to give installers an edge over other systems from both a sale and an installation perspective.

For example, Optima offers greater rigidity, improved weathering and U values as low as 0.8 W/m2K with argon-filled units. It’s all thanks to its six-chamber outer frame (or eight with RCM thermal inserts) plus five chamber sash, which means Optima has more thermal chambers than rival systems. Plus the outerframe and sash are manufactured with an additional centre seal position that other systems don’t have.

There is a wide range of coloured and foil finishes to allow installers to upsell the benefit of colour to the homeowner. Many colours are available from stock or on an express service too, which makes selling colour a much easier proposition.

The system is also packed with benefits for the installation process. It has deeper legs than alternative systems, which means that if the survey was incorrect, on site trimming can be done. There are three fixing lug positions, which makes installation on new builds and extensions much easier and an increased wall thickness in critical areas provides greater screw retention. Optima has a single leg bead location which means there’s no need for security glazing clips to pass security tests and future proofs the system against proposed enhancements to PAS24 requirements. There is a weather cover of up to 10mm, which not only improves weather performance but also makes it more forgiving for the installer because the sash has a greater overlap with the frame.

Optima is supported by of the widest range of ancillaries on the market plus a comprehensive suite of complementary products in the Epwin portfolio to add further value to an installers’ portfolio. And with all the support that Profile 22 offers, together with the Excellence as Standard membership programme that drives standards and helps to generate leads, it all adds up to an impressive offering that adds value at every turn.

For more information on any Window Widgets product and a free quote, contact internal sales executive, Adrian Clare, or for a free sample box e-mail adrian@ windowwidgets.co.uk or call 01452 300912.

You can also add to their considerable following on Twitter @Windowwidgets.

READER ENQUIRY NO: 0318/0136

PROFILE 22’S OPTIMA IS WHAT AN INSTALLER-FRIENDLY SYSTEM LOOKS LIKE

So, if you’re looking for a system that’s been developed from the ground up to offer today’s installers what they need to compete, look no further than Optima.

Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0318/0137

READER ENQUIRY NO: 0318/0138

March 2018 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

POLYFRAME SUPERCHARGES INSTALLER GROWTH WITH ‘POLYPOWER’ Polyframe is calling all PVCu installers to tap into the force of ‘PolyPower’ to supercharge their businesses and make the most of exciting new opportunities for growth.

A major re-boot for the industry, ‘PolyPower’ will help installers to make the most of PVCu by giving them the powers they need to grow their businesses and steal a march on their competitors. Arming installers with all the products, support and expertise they need to become fenestration superheroes, PolyPower will help installers to realise their full potential with the support of the dedicated team of Polyframe experts behind them.

Richard Lee, managing director at Polyframe, Halifax, explains: “We’re really excited to bring the force of PolyPower to the industry.

It gives installers the powers they need to successfully grow their PVCu business at lightning speed with the right partner to support them all the way.

“PolyPower defies convention and it carries a strong message that installers really can achieve great things beyond what they have imagined. With the backing of the UK’s largest manufacturer of PVCu windows and doors to give them strength and flexibility, installers will have new powers to eliminate obstacles, zap their competitors and quickly achieve growth.

“We want to get the industry talking about how PolyPower can propel installers to new heights. PVCu still has a loyal following and, with the largest choice of PVCu products, expert advice and reliable support on offer, we’ll be showing installers that it’s easy to power their business and make the most of the opportunities out there. We can’t wait to see installers making their businesses the best that they can be!”

Polyframe is already helping hundreds of installers to make the most of their PVCu business by offering a choice of five marketleading profiles from REHAU, VEKA, Halo, Duraflex and Eurocell. With multiple profiles from one supplier, unrivalled marketing support and dedicated account managers, installers can rapidly expand their product ranges to achieve long-term growth.

Polyframe operates nationally and has four PVCu production sites in Norwich

Do you sell your products to trade counters?

If you already stock your products into trade counters and are looking to expand, you can reach 1000’s of contacts through TCN.

which collectively fabricate more than 13,000 frames a week.

(fabricating REHAU), Halifax (fabricating Halo and Eurocell), Gloucester (fabricating Duraflex) and Livingston (fabricating VEKA)

Are you a trade counter selling your products to installers and builders?

Advertise your promotions as a reader offer, through the TCN monthly newsletter and increase footfall or website traffic.

For further information on how you can easily switch to Polyframe as the UK’s leading fabricator of multi-system PVCu windows, doors and conservatories, contact 01422 330460 or visit www.polyframe.co.uk.

READER ENQUIRY NO: 0318/0139

Are you looking to convert smaller fabricators into supply only showrooms?

Promote the benefits of supply only within TCN. We can even help your new customer to sell off some machinery and reap the profits!

WE REACH 20,000 BUILDERS, HOME IMPROVEMENT COMPANIES, WINDOW FITTERS, MAINTENANCE AND TRADE COUNTER OUTLETS, ACROSS THE UK!

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• Cost effective advertising • Free* reader offer banner ads (helping to monitor response levels) • Banner ad design is free of charge • Trade Counter News is publicised across all of our platforms

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• We advertise Trade Counter News in Glass News and Fenestra Build, in print and online

Email for more information: christina@tradecounternews.co.uk

www.glassnews.co.uk | March 2018

77

GLASS NEWS INTERVIEW: CORGI

The UK’s Leading Glass & Glazing Newspaper

CORGI FENESTRATION.

NOT JUST ANOTHER COMPETENT PERSONS SCHEME It’s nearly a year since Glass News’ Editor, Chris Champion, met with Chris Mayne and Jacqueline Crawford to talk about the launch of Corgi Fenestration. Since then it seems to have been remarkably quiet at Corgi Fenestration: a case of ‘swan like progress’ with serenity above the waterline and feverish activity underneath? A further talk with Chris Mayne makes everything clear.

I suppose my first question must be about the time between seeing you last year and the launching now of Corgi Fenestration. It’s a long gestation period!

It is a long time but, in some ways, that has been an advantage. The delay was caused by the Grenfell Tower disaster that meant the Government held off issuing licences and Corgi Fenestration was caught up in the backlog.

In retrospect, and although frustrating at the time, it gave us an opportunity to get organised and to start working with partners in an orderly fashion and we believe that the structure has benefitted from this delay in going to market.

In simple terms, how would you describe Corgi Fenestration?

CORGI Fenestration is the only quality mark in the glazing sector that recognises best practice along the whole supply chain, and across such a broad spectrum of products and services. It allows those businesses that are committed to being the best to shout about this achievement to their trade customers and ultimately to the UK homeowner – by using the CORGI Fenestration brand, recognised by 74% of consumers*.

The whole supply chain can achieve CORGI Fenestration Registration – from system houses, fabricators, component and IGU manufacturers through to installers and repair and maintenance services. Both commercial and domestic building sectors are covered.

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Registered companies show a commitment to trust, reliability, expertise and quality across company management, manufacturing, customer service, qualifications, the best qualified staff and their continuing professional development.

Products covered are: windows, roof windows, roof lights, doors, roof lanterns, conservatories, orangeries, glass extensions, sun rooms, tiled roof glass extensions, replacement conservatory roofs, porches, shop fronts, curtain walls, facias, bargeboards, cladding, soffits, guttering and downpipes.

That’s about as concise as we can get.

Can we talk a bit about the work that has been going on over the last year?

We have had a long period of consultation with many organisations within the industry, from systems house to fabricators, to installers and organisations like the GQA and Stroma. We have been fortunate in getting a number of well-known and respected companies to come on board and represent their specific sectors. Companies like Liniar,

Mila Maintenance, Whiteline, Northern Express Glass, Schueco and Edgetech. You will notice that these companies are high profile in their own sectors and to have their input has been invaluable.

Why didn’t CORGI Fenestration obtain a licence from government to operate as a Competent Person Scheme itself?

We looked at obtaining permission from the government to act as a CPS ourselves – but the government department indicated that this would take many months more to come through. Our registered businesses (and others considering CORGI Fenestration registration) were crying out for that service now. So, we had to look at a different route.

So it was about speed?

Yes it was. STROMA Certification is a major operator in certification across the construction sectors – though not with a high

profile in glazing. It has an existing glazing sector CPS licence. The company also reflects the CORGI Fenestration values of trust, reliability, expertise and quality.

STROMA Group has a 450 staff strong business so we are well placed to offer the levels of service and support a quality and customer service orientated self-certification scheme should provide. Stroma is also UKAS registered which is vital.

Would it be fair to say that there are plenty of CPS providers already?

There are a number of players, yes. But they are all offering the same thing – the achieving of minimum requirements across standards, Building Regulations compliance and consumer protection.

There are a number of installation companies in the glazing industry that are trying (and achieving) much higher standards than that. They subscribe to best practice and well qualified staff. CORGI Fenestration recognises this – and allows them to shout about their commitment to trust, reliability,

March 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: CORGI It’s much more than that. The CORGI Fenestration Installer Scheme is unique and starts from a fundamentally different position than existing CPSs. Our whole proposition is about encouraging, supporting and promoting best practice (trust, reliability, expertise, quality) – and this can now cover installers. And then as part of a complete Installer Scheme package we have included the ability to self-certify.

How many companies have already signed up to be CORGI Fenestration registered?

We have been overwhelmed with interest from the industry and we are signing up companies – system houses, fabricators, component and IGU manufacturers, maintenance and repair businesses – as quick as we can, subject of course to them achieving our standards of trust, reliability, expertise and quality.

How many staff are now carrying a CORGI Fenestration Skills Card?

Chris Mayne

expertise and quality by being CORGI Fenestration registered and displaying the CORGI Fenestration mark.

That ‘shouting about it’ is an interesting point and the fact you are introducing a Trip Advisor type of website, RateYourInstallation™, for the public to rate their installations is quite powerful…

It demonstrates to the public that companies registered with Corgi Fenestration have confidence in their abilities and skills. Not only that but they are willing to let their customers rate them, and for all to see. This is a big USP for companies that perform and we are looking to mount a large consumer marketing campaign at the end of 2018 and this will be backed by Corgi.

How is CORGI Fenestration able to say it offers homeowners better protection when it inspects fewer installations?

Firstly, only the best in the industry can be registered with CORGI Fenestration. Second, our registered company’s pass head office audits to confirm that they are adhering to CORGI Fenestration’s standards. Thirdly, this – and our risk-based analysis – called The Quality Standards Indicator™ – calculates what level of audits are required (less than the 1% currently undertaken by ordinary glazing Competent Persons Schemes). And where any non-compliance with Building Regulations in discovered it is fed back into the installer’s management and training processes to stop it happening again.

www.glassnews.co.uk | March 2018

Jacqui Crawford

Undertaking less than the 1%, industry norm rate of inspections, may save our registered businesses money. The alternative adopted by CORGI Fenestration is to put the emphasis on the installation company, not solely the individual site, which will ensure homeowners are provided with better quality installations.

Who carries out the inspections?

We have a team of 60 plus qualified auditors on hand to undertake our inspections.

They are industry experts – across technical issues, qualifications, management systems and maintain their CPD. They are the most qualified auditors in the sector.

Are they Corgi Fenestration employees?

No. This is where our partnership with GQA comes in. It is GQA’s team of qualified auditors and they are the most qualified auditors in the sector, operating out of six audit centres around the country.

Is CORGI Fenestration offering installers an Insurance Backed Guarantee?

No. However, the required levels of consumer protection are included in the notification process and cost.

And presumably you will have to police improper use of the mark?

We will, and vigorously! Its early days, but CORGI Fenestration will allocate sufficient resources in the future to police the scheme, protect the interests of registered businesses

and to protect the reputation of the CORGI Fenestration brand.

We will allocate budget and staffing specifically to this – unlike other selfcertification schemes currently operating.

Why is there a requirement to notify these other product installations?

CORGI Fenestration is unique in covering everything installed in the fenestration sector and is also unique in maintaining installations standards across all these products.

Consumers and clients will be issued with an installation certificate that covers everything too. On top of that, through our RateYourInstallation™ function all aspects of an installation can be rated.

To achieve all this we need to be notified of all elements of the job – not just the replacement windows and doors.

People will always look at the cost and compare it with other schemes.

Is the scheme value for money?

If you look at the total package that installers get – with some vital marketing benefits through use of the CORGI Fenestration name and being able to tell consumers to look up their excellent reviews on RateYourInstallation™ this is remarkably good value for money.

It’s too early to give definitive figures but there has been enormous interest. As qualifications are being renewed the numbers applying for the Skills Card is growing steadily.

Tell us a bit more about the Skills Card.

The Corgi Fenestration Skills Card recognises the best glazing sector qualifications. CORGI Fenestration accepts all glazing sector qualifications awarded and assessed by our partner organisation GQA Qualifications.

Staff with these qualifications can now be issued with their personal CORGI Fenestration branded Skills Card and will be listed on a Skills Register.

CORGI Fenestration registered installers will have at least one qualified installer per team of four, and all surveyors will be qualified.

And Notification and SelfCertification?

CORGI Fenestration registered installers can now self-certify their replacement window and door jobs. They will also notify, through the same CORGI Fenestration web-based process, any other relevant home improvement works they have carried out. The notification includes the required consumer financial protection.

As CORGI Fenestration also covers nondomestic windows and doors and new-build, all these jobs can be notified on the website.

On top of that, the potentially lower inspection rate means that an installers overall annual costs could be lower than through existing providers.

It might be said that this is just another CPS scheme…

READER ENQUIRY NO: 0318/0140

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CAREERS

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Helping you find & place positions.

See more positions online at: www.glassnews.co.uk NEW APPOINTMENTS

NEW APPOINTMENTS

ROSEVIEW’S SALES TEAM STRENGTHENED

WITH KEY NEW APPOINTMENT

Buckinghamshire-based sash window specialists Roseview have strengthened their customer-facing team with new appointments and promotions.

Emma Gibbins joins the team as a Sales Administrator – a vital frontline role that streamlines the relationship between the fabricator and its clients.

“It’s my job to build effective relationships with our customers and any potential customers,” says Emma. “I’m the first point of contact for quotes, technical drawings and sales materials, and generally try and be as helpful as I can! The atmosphere here is really fun and busy, which is great - but everyone is incredibly serious about delivering value for our clients.”

Richard Burrells, Roseview Sales Director comments: “Emma’s only been with us a short time, but she’s already clearly having an impact.

She’s doing a fantastic job from our perspective – and most importantly of all, customer feedback has been extremely positive!”

What’s more, an internal promotion has seen existing Sales Administrator Francesca Plows step up and take on additional responsibilities.

“My role now has three key aspects to it,” Francesca explains.

“Firstly, I run our authorised installer network. We generate leads for our network members and it’s my job to filter those leads through to approved Roseview installers all around the country.

“Secondly, I liaise with customers on delivery dates. And thirdly, I’ve recently taken over Roseview’s social media, which I especially enjoy because it gives me a chance to get creative.

“I love working at Roseview because everyone is so passionate about what we do. We’re all on the same page, and we all want to go the extra mile to ensure we’re giving our customers the best possible service.”

Richard Burrells comments: “Francesca is a real talent – she’s been doing brilliant work with our social media, and singlehandedly keeps our installer network ticking over too. With employees like these, we know we can maintain the high standards that have made our name, and we’re confident we’ve got a bright future ahead of us.”

For more information visit www.roseview.co.uk or call 01234 712657.

READER ENQUIRY NO: 0318/0142

0318/0141

Francesca Plows and Emma Gibbins, Roseview Sales Administrators

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SUZANNE NICHOLL SPEARHEADS SALES FOR APERTURE SOLUTIONS Aperture Solutions LTD, part of the global home improvement products manufacturer, ODL Europe and exclusive reseller of the Capstone Door Slab, has recently appointed Suzanne Nicholl to the role of Business Development Manager.

Suzanne, known to many from her previous role at Polyframe, has the responsibility for heading up sales across the whole of the UK, from the company’s head office in Bootle, Merseyside and has already won orders from a number of new customers during her short time in the role.

Managing Director, Nathan Barr commented, we are delighted that Suzanne has joined the Aperture Solutions team, it’s a great time for the business and she is making excellent progress in creating awareness amongst customers of the relatively new Aperture Solutions brand, this with our recent investment in manufacturing equipment and expansion at our Bootle site means we are starting 2018 in a great position to grow, Suzanne has made a great start and we wish her every success in the role.”

Suzanne is no stranger to the sector, having over twenty-two years of industry experience to call on, she started selling hardware from her late teens and has developed her skills and experience across several roles to the present day.

Suzanne comments, “I am looking forward to meeting as many customers as possible over the next few months, I have received a very warm welcome in the role and it’s been great to be demonstrating the many features and benefits of the Capstone slab, to both existing and new fabricators and installers. I really enjoy meeting up with customers and as my role is mainly field based, I get the opportunity to see first hand how our range of products can make a difference.

I would encourage any potential customers to contact me if they would like to discuss any potential requirements.”

Outside of work, Suzanne is keen on running and keep fit, with a daughter involved in dancing and theatre productions, she follows her daughter’s career and enjoys attending the many shows in which she performs, that have taken her to many foreign locations.

If you would like any further information on the Aperture Solutions product range or Capstone Door slabs, Suzanne can be contacted on 0151 933 0299, or via the aperture solutions website at www.aperturesolutions.co.uk.

READER ENQUIRY NO: 0318/0143

March 2018 | www.glassnews.co.uk

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENTS

NEW APPOINTMENTS

EXLABESA BUILDING SYSTEMS APPOINTS NEW AREA MANAGER Exlabesa Building Systems, a global manufacturer of aluminium systems, has strengthened its sales management team with the appointment of experienced industry man, Dave Tanner, in the position of Area Manager (Midlands). Paul Benn, Exlabesa Building Systems’ National Sales Manager, said, “Dave is well known in the industry and has a vast knowledge of the aluminium market. We are delighted to find such a committed and experienced sales professional and Dave’s appointment will ensure we maintain our momentum as demand for our aluminium systems continues to grow.”

In his appointment, Dave will be responsible for developing sales opportunities for Exlabesa’s full range of aluminium products which includes curtain walling, casement windows, rebated thermal doors, tilt turn windows, bi-folding doors, patio doors, thermal and non-thermal shop fronts.

Commenting on his appointment, Dave said: “I am delighted to join Exlabesa Building

KEY APPOINTMENT STRENGTHENS GLAZERITE’S DIGITAL MARKETING

Systems at such an exciting time. Following the rebranding from Kaye Building Products, the company and brand has grown in strength and now offers one of the most competitive and comprehensive aluminium packages on the market. I look forward to helping develop the business even further and I am delighted to be working with such a talented team.”

Dave lives in the Midlands and has over 40 years’ experience in the aluminium window industry, having previously held positions with Kawneer, Reynaers and latterly ALUK.

Glazerite Group has appointed Lauren Edwards as Digital Marketing Coordinator to further strengthen the company’s digital marketing strategies. Lauren will work closely with Group Marketing Manager Michelle Wright to develop what the company sees as a core element of its marketing strategy for 2018, for its own growth and on behalf of its installer customers.

Lauren brings top line experience in digital marketing to Glazerite after previously providing a wide range of services for clients at a digital marketing agency. From website content and search engine optimization, right

The appointment of Dave further reinforces Exlabesa’s sales team as the company rapidly expands to meet the increasing demand for their aluminium products.

through to social media management, Lauren was responsible for delivering client goals across a wide range of media and industries and will now develop such services for Glazerite’s customers.

Michelle Wright said the appointment will enable Glazerite to further increase the marketing support the company provides to its customers: “Lauren’s skillset is the perfect fit for what we need in the business. A focus on the digital tools for our installers has been a big part of our marketing support over the last few years. But over the last year we’ve seen more and more of our installers spending thousands of pounds on various areas including social media and SEO, often not having the impact promised. These are all things we are looking to build in with our installer marketing support plan and will be carried out in a way that is right for their business.”

Lauren said: “Much of my experience was directly transferrable into my current role and we’ve already made some good headway with some of our installers with digital objectives.

I’m looking forward to the challenges ahead and becoming more involved in all aspects of marketing at Glazerite”.

Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY NO: 0318/0144

NEW APPOINTMENTS

www.glazeritewindows.co.uk

PROMOTIONS AND APPOINTMENTS SEE WARM EDGE PIONEERS GEAR UP FOR GROWTH

READER ENQUIRY NO: 0318/0146

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New staff and internal promotions are seeing warm edge spacer experts Edgetech gear up for the next phase in their ongoing growth. Joining the internationally renowned firm’s senior team is Commercial Manager Brian Stewart, an experienced sourcing and procurement specialist.

EXPERIENCED SALES PERSON REQUIRED

Past roles have seen him deliver savings of more than £3m by effectively managing organisations’ direct and indirect costs including supply chain, contract negotiations and more. At Edgetech, he’ll be charged with overseeing all client-focused aspects of the business, including logistics and customer service.

Required to deliver product and knowledge training to national accounts. To maximise profitable sales for a growing business delivering quality products for the building sector.

To be responsible to the Managing Director and Business Development Manager. Applicant will be home based with regular targeted sales meetings at head office on Teesside.

“I’m delighted to be joining such an innovative and quality-focused business,” Brian commented. “Edgetech is an extremely lean and efficient organisation, giving us an excellent foundation to build on in the months and years ahead – but I’m confident that we can continue to control costs, priorities innovation, and offer our customers the very best quality products and service.”

Recent months have also seen two key promotions within the business. Long-serving staff member Ami Chana has been promoted to Warehouse Supervisor. Ami was among the first employees hired to work on Edgetech’s manufacturing line back when the company first began making Super Spacer in the UK in 2007. Having experienced roles throughout the business, Ami has now been tasked with overseeing the company’s newly-opened warehouse facility.

Jason Blundred has been promoted to Operations Manager. Starting his Edgetech

www.glassnews.co.uk | March 2018

Brian Stewart, Ami Chana, Chris Alderson and Jason Blundred – New Staff Promotion

career as Maintenance Manager, Jason played an integral role in helping Edgetech establish the first UK warm edge spacer manufacturing facility back in 2007.

In his new role, he’ll continue to be responsible for the maintenance department, but will also begin overseeing the firm’s manufacturing capacity more generally.

Edgetech Managing Director Chris Alderson commented: “It’s a hugely exciting time for us here at Edgetech. We’ve invested extensively in new staff and facilities, as we strive to make buying from Edgetech an even better, easier experience. With such high-quality people on the team, we’re confident we can make our second-decade manufacturing in the UK even more successful than the first.”

For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk.

THE SUCCESSFUL APPLICANT WILL HAVE: • Ability to present and engage with customers and prospects

• Ability to manage the portfolio demands of the products and sales team

• Gain a high technical and manual knowledge of the products to be demonstrated

• Proven record of achieving sales success

• Flexible 'can do’ attitude

• Ability to generate their own sales leads and contacts • Willing to travel to contacts on a week to week basis from a pre-agreed schedule

• Proven record of ability to work independently

Please send an email along with a covering letter.

Chris Wann | Business Manager Tel: 01642 988 626 | Mobile: 07801 280 635 chris.wann@madefortrade.co

READER ENQUIRY NO: 0318/0145

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NEW APPOINTMENTS

NEW APPOINTMENTS

NEW MANUFACTURING DIRECTOR AT SYNSEAL GROUP

NEW CUSTOMER SALES CO-ORDINATOR APPOINTED AT CONTECH CONSERVATORIES Leading conservatory roof fabricator and trade frame supplier, Contech Conservatories has appointed Adele Bourne as a Customer Sales Co-ordinator. The appointment has been made as part of a strategic restructuring programme that will further strengthen customer support services.

Contech Conservatories’ customers will already be familiar with Adele who has worked for the company as an order processor, since August 2016. After the launch of Contech in 2012, the company has gone on to establish a reputation for top quality standards with a friendly, flexible approach to business.

Adele has an impressive industry background having worked in the sector for a number of years prior to joining the company. In her new role, she will be responsible for providing advice regarding product developments and will also handle new sales leads and order queries.

The level of commitment to provide only the highest

Synseal Group has strengthened its manufacturing division with the appointment of Robert Long as Manufacturing Director for Synseal’s PVC-U and aluminium production.

standards for customers will help to support the existing team and will further establish Contech Conservatories corporate position both regionally and nationally, as a preferred trade supplier.

With demand for the company’s products and services increasing steadily, Gareth Jones, Director, considers that standards for customers must be monitored, maintained and improved when appropriate.

He believes that this will further expand the already established reputation of Contech Conservatories as a service led company that can help customers further build their own businesses.

product quality and fast turnarounds.”

Gareth comments, “Being aware of customers’ schedules and the need for fast, reliable responses, it is important that we can provide solutions which will reinforce our commitment to customer needs, as well as those of the end user.

Customers are business partners for us, and it is important that we provide them with complete peace of mind in respect of

Based in Stoke on Trent, Contech Conservatories is a leading conservatory roof manufacturer and can also supply windows, doors and ancillary products to the trade. For more information on the product portfolio visit the website www. contechconservatories.co.uk.

On her new appointment Adele Bourne comments, “It will be an exciting new opportunity for me to further support the business and work alongside customers on their individual projects. It’s exciting times for Contech and I am very proud to be part of such a progressive company.”

READER ENQUIRY NO: 0318/0148

Rob joins Synseal from the Whittan Group, the UK’s largest manufacturer of steel storage products, where he spent 18 months as Operations Manager consolidating the footprint of a £110m turnover part of their business. Before this, Rob spent six years at Eurocell as General Manager having forged his career in the building materials industry, spending five years in change management and operational management at Tarmac.

Based at Synseal’s headquarters in Huthwaite, Nottinghamshire, Rob will oversee Synseal’s vast extrusion operations, as well as production of their conservatory roof products and fabricated WarmCore and Evolve ranges.

He joins recently appointed Chief Operating Officer Mark Timmons as part of a new team dedicated to updating the Group’s manufacturing processes to support the continued growth of products like the WarmCore aluminium range, which now includes onsite production of the inline patio door.

Commenting on his appointment, Rob said: “I’m excited to be joining Synseal to help drive through a number of key changes in their manufacturing operations, including the substantial investment they are making in a new, modern warehouse management system.

“I will be working alongside some extremely skilled and increasingly motivated colleagues

so am delighted to be part of the team.

We will look to implement a continually improving work culture and embed some key organisational principles as we strive to offer the best service to our customers.”

COO Mark Timmons added: “Rob brings a wealth of manufacturing experience to Synseal and is sure to add significant value to our manufacturing operation, both in terms of the quality we deliver to our customers and in helping us to modernise our practices in line with world class manufacturing techniques.”

READER ENQUIRY NO: 0318/0149

NEW APPOINTMENTS

FRAMEXPRESS APPOINTS JIM HINDS AS PRODUCTION MANAGER The management team at FrameXpress Ltd are delighted to announce that Jim Hinds has been appointed Production Manager at the firm.

As a leading fabricator frameXpress is recognised by customers for performance, reliability and brand superiority, so bolstering the team during a significant expansion phase has been essential.

Jim has worked at the company since it was launched by Stuart Green and Mark Westbrook, 20 years ago, beginning in production and working his way up through the ranks over the years. His new appointment consolidates the management team and fortifies production methods

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and will help to maintain the superior standards synonymous with the FrameXpress brand.

Part of the FrameXpress success is attributed to the team’s understanding of the product as well as the pressures on customers in a competitive market. Jim’s awareness that they need to install cost-effective and reliable products which last, is reflected in the procedures he has implemented on the production floor. at the company due to his understanding of the entire product portfolio and how it is manufactured.

His appointment reinforces the strong corporate position the company has achieved

Bespoke, tailor-made solutions are available from the company and with his skillset, this greatly assists customers, as they know they can rely upon his technical advice on more complicated projects. This also helps to reinforce the strong market

position with an emphasis placed on quality standards which Jim helps to evaluate and implement on a regular basis.

Over the years, Jim has helped to instigate new system installations and manufacturing procedures to ensure potential and new customers receive only the highest levels of support.

This is clearly reflected in the very positive results achieved last year by the team as a whole.

As a leading fabricator of windows, doors, conservatories and ancillary products including an aluminium range, bifolds, Composite Doors and Guardian roofing, customers are always welcome to tour the frameXpress premises to

view work in progress and to demonstrate the quality of the products as they are made.

On his new appointment Jim Hinds comments, “Quality and efficiency are core elements to the corporate philosophy here and always have been.

Equally, developing strong, ongoing business partnerships with customers are the distinguishing qualities that set frameXpress apart from its competitors.

This is clearly demonstrated by the increasing sales figures which obviously require that production is monitored and adapted when necessary to accommodate the demand.

It is wonderful to be part of the management structure

helping to take the company forward.”

Tim Ball, Operations Director at frameXpress comments, “As the company continues to grow and diversify, it is essential that a strong, unified team is developed to maintain the qualities for which frameXpress is recognised.

Jim is an invaluable part of our team and has made great headway in our development programme.”

For more information on the products in the frameXpress range please call one of t he team on 01952 581100 or visit the website: www.frameXpress.co.uk

READER ENQUIRY NO: 0318/0150

March 2018 | www.glassnews.co.uk

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Gary Neill Survey & Installation Manager, Apeer Glass News talks to Apeer’s Gary Neill about his love of the outdoors, being one of the longest serving Apeer employees and his ambitions to do more travelling stateside.

IT’S ALL ABOUT YOU

The job you do in 25 words…

My job is to ensure all surveying and measuring aspects of a job are carried out correctly on-site, as well as being involved in the post-installation snagging process. Part of my role is to check on the overall quality of work carried out and also provide on-site support for our new installer partners who aren’t already familiar with our products.

Where you were born and live, currently...

I was born and grew up in Ballymena, where the Apeer factory is also based. I’ve moved around a bit over the years, with some time spent living in Scotland, but eventually returned to Northern Ireland around 15 years ago. Since then I’ve moved between a few local villages but settled back here in Ballymena in 2015.

Your greatest achievement…

Getting to where I am today from where I started. You have to push the boundaries, take on new challenges and work hard to overcome your weaknesses – words I try to live by. I’m also a proud dad to my two lovely daughters.

Your education and the subject or activity in which you excelled…

School didn’t play much of a part in shaping my future as I left without any qualifications.

To get myself into work I signed up for a joinery apprenticeship, as I have always been good with my hands, and then worked my way up from there. I still make the odd piece of furniture for family and friends from time to time.

Your favourite sports or interests…

I have always been very active and love being outdoors. I take part in all sorts – camping, canoeing, mountain biking, hiking - and particularly enjoy scuba diving and snorkelling. I’ve been part of a local diving club for the last 3 years and we regularly go on excursions to explore the North Coast.

Your biggest regret in life…

Not making the most out of my time at school.

Someone or something that inspires you…

I’m always inspired by a challenge, be it at work or in my free time. Completing a task or a project well, and having others acknowledge that you have done a first-rate job, is always a great feeling.

The temptation you can’t resist…

Chocolate and sweets. I get in to work early which works out well for me as I often get first dibs on the tea room treats!

The mistake you’d like to correct…

YOUR CAREER When and how you joined this industry…

Being a joiner gave me some transferrable skills that allowed me to become one of the first 3 employees working on the factory floor,

back when New World Developments (Apeer) began making doors. I’ve been here ever since, working my way up through the chain of command on the factory floor and then on to my current role. Doing things this way has given me valuable experience of the whole process, from ordering and manufacturing through to installing and snagging.

I should have taken more time out to travel when I was younger, instead of waiting until I’m in my ‘fifties.

The talent you would like to enhance…

I’d love to be fluent in another language. The way things are today we are becoming more and more of a global community, so being fluent in another language would be nice to have.

AND YOUR FUTURE What you would like to do if you weren’t in the industry…

I’d likely still be in the joinery trade as a cabinet maker.

A particular ambition…

I would love to do a bit more travelling and get to see Yellowstone National Park – I’ve always wanted to visit there.

The way you want to be remembered…

I’d like to think people will remember me as someone who always tried his best.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. www.glassnews.co.uk | March 2018

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YOUR LETTERS

LETTERS

@GlassnewsMag

Christina Shaw

/GlassNews

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper.

Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 0318/0151

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The UK’s Leading Glass & Glazing Newspaper

ANOTHER NO STRANGER TO HYPE

TAKE OVER

Dear Editor,

I have just heard that an organisation called Masonite has taken over more of our own manufacturing companies.

It is very disappointing that another UK company is being bought out by a foreign company. The US corporate model is not the best way to run businesses.

The model is even more focused on profit than large organisations in UK and EU. I appreciate that in UK we are very badly served by our banking system - their loan book is 70% for property activity; lending to manufacturing is not their priority which it should be which allows other country’s banking arrangements to be used to buy out our best businesses.

It looks like the directors are simply selling out with all the usual US nonsense about “families” - Walmart “family etc. They are taking over to maximise profit. When will we, in economics, move on from the false idea that bigger is best?

Moving forward we need good local businesses run on ethical principles (putting service first and having the confidence that profits will then follow) - like most of our members.

I hope you agree with me.

Kindest regards, Anthony C Jones FIAM FInstSMM Chairman National Federation of Glaziers

Dear Editor,

The window industry is no stranger to hype, but I don’t think I’ve seen a stronger trend than the current swing to colour.

We anticipated the trend, and invested in manufacturing, logistics and marketing so Deceuninck fabricators and installers could sell colour with confidence. We aimed to be 100% ‘colour enabled’ and ahead of trend so we wouldn’t hold them back, no matter how strong the demand.

So we invested in a highly skilled foiling team, sophisticated foiling plant and technology, stocked 26 colourways and colour matched ancillaries and trims to make them look perfect.

Plus an ultra-large warehouse to keep them in stock so fabricators get what they order - on time and in full.

And with Deceuninck Online, fabricators can look into the warehouse 24/7 and put their name on the profiles they want – even single lengths of foiled profile – knowing they’ll arrive on their next delivery.

Fabricators love that. No surprises. No let downs. No excuses.

Some said we were daft; that smart Syscos keep their money in the bank and extrude to order instead of making for stock. But the trend to colour is turning into a torrent, and you need that investment to service the demand.

Most fabricators can’t benefit from the trend because their Syscos are not colour enabled.

They extrude and foil to order, so they’re unable to respond in real time.

Many fabricators will be surprised by this growth – even dubious – because they’re not growing, and their order intake is mostly white casements. But of course, they don’t see the foiled windows their customers are ordering elsewhere.

This powerful colour growth is being driven by the top end of the market, the Haves – older homeowners, whose mortgage-free or

"This powerful colour growth is being driven by the top end of the market, the Haves – older homeowners, whose mortgage-free or largely mortgage-free homes have appreciated rapidly in value." largely mortgage-free homes have appreciated rapidly in value. They have the money and incentive to invest in improving their home, and they can afford to buy the beautiful windows, invariably foiled, that make their home even more attractive and valuable.

The Have Nots, the shrinking mass-market of homeowners who are ‘just about managing’, mostly buy white windows because every penny counts.

Just three years ago, one in four Deceuninck windows were colour, against one in five in the market as a whole. By making it easy for fabricators and installers to sell colour, we put a rocket under our colour sales.

Colour grew from 30% in 2016 to 51% in December last year, and 52% this January. We expect our colour sales to hit 60% by the end of this year.

These are the figures behind Deceuninck’s claim to be No 1 in colour. They’re also the figures behind Deceuninck fabricators’ success in the market.

If fabricators aren’t experiencing a similar surge in demand for colour, they must be falling behind. The question is, what are they doing about it?

Sincerely Rob McGlennon MD Deceuninck UK & Ireland

"Just three years ago, one in four Deceuninck windows were colour, against one in five in the market as a whole."

THE G AWARDS.

INDUSTRY AWARDS OR A MEMBERS’ CLUB?

Dear Editor,

Every industry has its annual awards and our industry is no different and, while I’m writing in an effort to understand the criteria on which our G Awards are based, I am not aiming to decry at all the winners in the G Awards held last year at the London Hilton.

For the first time Made For Trade entered the awards with our new Korniche lantern that has won much acclaim for its engineering, ease of build, and the fact that just one tool is needed.

I’m not going to use this ‘letter to the editor’ as a pseudo advertisement for our product as so many people seem to do, rather I would really like to understand the judging process of the G Awards as, although I have asked the organisers, they seem loathe to reply, let alone explain.

We were entered in the New Product of the Year category and duly submitted our entry. We were fully expecting that a judging panel would descend on us to examine our Korniche lantern and see how it was constructed and its speed of build that really de-skills the whole installation process and, if not a visit, surely someone would ‘phone us or contact us in some way?

To our surprise, considering no contact was made with us, we were shortlisted for the G Award and set off for London for a not inexpensive day and night! The Awards were duly announced and,

although shortlisted, we did not win. To be honest that comes as no surprise as no one had seen, handled or asked any questions about the product. However, for the sake of good order and so we know if we should enter another time, how is the judging undertaken and what is the criteria?

Surely if the G Awards purport to represent the industry and all that is good and successful in it, would it not be sensible to let entrants know what criteria is used to shortlist the entries and how they will be judged or, in this case, not judged?

My reason for writing this letter is not from the standpoint of a disgruntled loser but from an entrant who would like to know where they stand. Having tried to contact Tony Higgin who organises the G Awards, I have met a brick wall….he won’t reply to me in anyway.

Is this what we want from a supposedly respected industry award organisation and is it fair? If the answer is that you have to be a sponsor or spend a certain amount of money by taking a table or two at the Award ceremony, then simply let us know. At least we can then make up our own minds as to whether we want to be a part of it!

I would be very interested to hear if anyone feels as I do and would like more transparency as to how these awards are judged.

Yours sincerely Richard Gaunt Director, Aanco/Made for Trade

March 2018 | www.glassnews.co.uk

0318/0152

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WARRANTY

of! o r e n o r e nd

0318/0156

u g in h t y r e v E

5 Star Warranty

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Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

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On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.

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0318/0157

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08:46

1

Here’s how the process works...

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Untitled-9 1

25

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www.totalhardwareltd.

however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation manufacturers. at all times, please guidelines apply

0041 - JAN16

Ground Breaking Industry First!

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ARANTEE GU D*

online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges ks.co.uk www.kenric Casement handles warranty om/registration 10 years mechanical www.trojan-hardware.c

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Y R 25 EARS FO

tration

Warranty Regis

EARS A 25 Y NT

Ground Breaking Industry First!

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Y R 25 EARS FO

SUPPLIES

0113 236 0800

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www.arisands-piling.co.uk Arisands Ltd, 11 Axholme Court, Bolton BL6 5HQ

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HARDWARE SUPPLIES

COVERHEAD SCREWS & FIXINGS 0318/0158

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The leading manufacturer and distributor of coverhead screws and fittings to the glass industries Super-Clips & Finger Pulls Mirror Corners & Clips UK’s Widest Choice Of Coverhead Screws

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WINDOWS, DOORS & CONSERVATORIES 0318/0163

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* Postcode restrictions apply

GN - Qtr page Korniche_ P3_Front Page_FEB 2018.indd 1

31/01/2018 12:11

GN - Classified Qtr page Advert Roofs FEB 2018.indd 1

31/01/2018 12:20

0318/0165

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0318/0169 5 Star Warranty

Homeowners Guide

7

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

5 Star Warranty

Manufacturers Receipt / Invoice

Order Number

Confirmation:

Number: This forms the

your warranty, traceability of

not completing

(found on the

this section will

label on the frame)

fail to validate

your warranty.

10 years mechanical Door lock

warranty

registration

Friction stays Espag rods

18/02/2016

CARD_V12.indd

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

ROSION OR I-C

25

YEARS

™

co.uk/registration

02/2016/0001

- A4 PEARL WARRANTY

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

• 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

www.totalhardwareltd.

however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the e guide for more does allow the rs standard warranty, and maintenanc (All manufacture see your operation manufacturers. at all times, please guidelines apply

0041 - JAN16

RESIDENCE 7S

Ground Breaking Industry First!

17/02/2016 •17:33 Online Warranty

ARANTEE GU D*

online within be registered products must warranty. r: the following Doors Note to homeowne invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years owners and letter plates. www.liniar.co.uk/home steel door handles on all other items listed warranty mechanical warranty 10 years mechanical handle door Stainless steel Shootbolts letter plate Stainless steel Door cylinders hinges Flag www.kenricks.co.uk Casement handles warranty om/registration 10 years mechanical www.trojan-hardware.c

www.fullex-locks.com/

25

YEARS

EARS A 25 Y NT

Installation Company:

Warranty Booklet

ROSION OR I-C

Y R 25 EARS FO

Date of Purchase:

ARANTEE GU D*

hinges and Kenrick door cylinders.

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

ER

TED BY THE INSTALL

TO BE COMPLE

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore

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™

08:46

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1

STRONG SMOOTH & SEAMLESS

Ground Breaking Industry First!

Here’s how the process works...

0318/0167

ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card.

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates.

• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

• 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

™

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | March 2018

7

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QUALIFICATIONS

BALUSTRADE SYSTEMS

0318/0171

0318/0170

PROFILE BENDING

0318/0173 0318/0172

92

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SALES & MARKETING

BI-FOLDING DOORS

The

0318/0174

FOLDING SLIDING DOOR SYSTEM True Innovation – Warm Aluminium 0318/0175

www.bisonframes.co.uk

Tel: 0800 321 7284 Email: sales@bisonframes.com Unit H1 Bromcliffe Park, Monk Bretton, Barnsley S71 5RN

DATA, DIRECT MAIL & EMAIL DATA 0318/0176

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0318/0177

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COMPLETE MARKETING SOLUTIONS

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insightdata business is better with insight

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insightdata business is better with insight

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MACHINERY

USEFUL NUMBERS

British Plastics Federation (BPF) Tel: 0207 457 5000 0318/0178

British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001 BSI – Assessment & Certification Tel: 0845 080 9000 BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000 Council for Aluminium in Building (CAB) Tel: 01453 828851 Dekura Tel: 01952 201631

Emmegi classified ad copy Glass News.pdf

1

27/02/18

11:55

Door & Hardware Federation (DHF) Tel: 01827 52337 Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975 Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700

DOUBLE MITRE SAWS

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CNC MACHINING CENTRES

Get Britain Building (GBB) Tel: 0870 162 0936 Glass & Glazing Federation (GGF) Tel: 0207 939 9101

END MILLING

ADVERTISE WITHIN THIS SECTION FOR A WHOLE YEAR, FOR AS LITTLE AS £295 + VAT Keep your company name in front of our readers all year long For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033 C

M

COPY ROUTERS

Y

CM

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800 Proskills – Head Office Tel: 01235 833844

MY

CY

CMY

K

HANDLING EQUIPMENT

Proskills – Glass & Related Industries Neil Robinson Tel: 07917 015 322 Recovinyl (via Axion Consulting) Tel: 0161 355 7618 The Glazing Ombudsman (TGO) Tel: 020 7397 7200

PVC MACHINERY AND ALSO A RANGE OF CORNER CRIMPING AND NOTCHING MACHINES 0318/0179

Emmegi (UK) Limited Unit 14, Spitfire Close Coventry Business Park / CV5 6UR Coventry Tel +44 (0) 2476 676192 / Fax +44 (0) 2476 677381 / www.emmegi.com / info.uk@emmegi.com

94

UK Green Building Council Tel: 0207 580 0623 Veka Recycling Tel: 01322 38721 Waste & Resources Action Programme (WRAP) Tel: 01295 819 900 Wood Window Alliance (WWA) Tel: 0844 209 261

Connecting you to quality trade suppliers March 2018 | www.glassnews.co.uk

0318/0180

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VISIT OUR WEBSITE TO SEE A LIVE DEMO

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• Steel reinforcement is used where needed, to add additional structural strength.

• PAS 24 certified and Document Q compliant door solution.

INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

AVAILABLE IN A RANGE OF COLOURS! A trading name of Thermal Window & Conservatory Roof Systems Ltd.

Please call:

01226 294555 or email: paul@thermaltradeframes.co.uk

Fax: 01226 294777

www.glassnews.co.uk | March 2018

DEAL DIRECT WITH THE DIRECTORS!

www.thermaltradeframes.co.uk

Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN

95

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