Glass News August 2018 by Christina Shaw

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AKING FENESTRATION MM AKING FENESTRATION A CAREER OF CHOICE AA CAREER CHOICE CAREER OFOF CHOICE A CAREER OF CHOICE See page 31

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“Until Grenfell, it was the worst peacetime fire in the British Isles since 1929, and the worst disaster in the history of the Isle of Man.”

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It changed building regulations across the country because, most tragically, poor design and inappropriate building materials allowed a minor fire to become a major conflagration.

ANOTHER INDUSTRY FIRST!

Issue 89 | August 2018

Tragically, codifying by catastrophe is nothing new, so it’s worth remembering another fire that happened 45 years ago this August. Until Grenfell, it was the worst peacetime fire in the British Isles since 1929, and the worst disaster in the history of the Isle of Man.

THE RIGHT PEOPLE READ GLASS NEWS IS !! TH NTH MO

Last year saw the appalling catastrophe of Grenfell Tower, which will no doubt see the introduction of new fire regulations for the manufacture and installation of external cladding.

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AUGUST 2018

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A GLORIOUS SUMMER BUT WILL IT BE A

CONTENTS

July 2018 crossword solution:

GLORIOUS FUTURE? It seems as if summer has all come in one month, and I don’t mean in terms of the weather. As far as that’s concerned it’s actually quite difficult to remember the last dull and rainy day and, as my short-term memory isn’t the greatest, let’s just say it has seemed like the summers of my youth. Those summers when you had a bucket and spades holiday at the seaside in this country and had wall to wall sunshine for a fortnight. And when at home, you went out with your pals after breakfast and returned as the sun started to go down and a bit of dew was in the air. High summer seems to be defined by sport and Cricket ODIs, tennis at Wimbledon, Grand Prix at Silverstone, the Regatta at Henley, the Derby and the Open Championship at Carnoustie. There was even some football in Russia although I always thought that was a winter sport whereas now football hardly gets a break. While all this has been going on (and more….the Tour de France and many other sports) it is, of course, high season for activities within our industry – golf days, race days and even visiting a welsh vineyard. Ok, not a sport as such, but wine sampling would get my vote as a new Olympic sport!

companies I visit recognise the problem and have a variety of apprentice and training schemes but the ones that really impress me are those who are going in to schools and talking to the those who will be leaving school soon about a career in our industry. This is not an easy sell. Few would understand what fenestration is and explaining the full scale of our industry, the different sectors, the materials, and the opportunities that there are to specialise in specific areas to a bunch of 5th and 6th formers who are more interested in activities not associated with hard work, takes some doing. However, the more enlightened companies are investing in talking to schools and it is producing results. I find it amazing how many people have worked their way to management and director positions having started as apprentices and that has to be a big encouragement to those considering a career in our industry. At an editors’ press visit to AluK last week, we were discussing this whole subject. Although many companies are investing to combat the skills shortage, they are lone voices, working independently. How much better, we all felt, if the lead was to be taken by a trade association who organised and administered an apprenticeship scheme whereby young people could see the different parts of our industry by visiting and working in a variety of companies, having the opportunity, eventually, to join the company that suits them best. As we mused about this, we felt this was something a good trade association would take on to benefit the whole industry. Just a thought…

And while summer has been wending its hot and dry way and with little or no sign of reverting to the miserable summers of the near past, business continues as usual. What I have found interesting is the way conversations at industry and press events have, inevitably, picked up on two distinct issues. Firstly, the whole issue of plastics and what they are doing to the planet. Does the PVCu window get caught up in the debate and is that putting off some customers from deciding on fitting PVCu windows? It doesn’t seem like a big problem, currently, but it is probably worth having an answer, if and when, a customer raises the subject. This subject is very well covered by Pioneer’s Danny Williams in his Cold Calling column this month, and is well worth reading. The second issue, and no surprise here, is the difficulty in getting young people to join our industry. Everyone knows full well of the skills shortage and unless this is addressed quickly, there will be serious problems, in the future. Most of the

www.glassnews.co.uk | August 2018

Trade News

Marketing Strategy

Trade News

Tech Talk

CONTACT DETAILS

35 Hardware 38

Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk

Face To Face

39 Conservatories 42 GGF 42 Glass

‘TIME OUT’ WINNERS – JULY! Crossword: Deby Crittall, Crowborough, East Sussex

Sudoku: Mr J V Finch, Wells, Somerset Congratulations to all our winners! Good Luck in this months Time Out pages!

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Christina Shaw

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Women In Industry

Glass News Interview: Morley Glass & Glazing

Software & IT

Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk

46 Colour

Eye Spy: Keith Brocklesby, Crewe, Cheshire Spot The Difference: S Shaw, Portsmouth

48 Doors 56 Windows 61

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Glass News Interview: Listers

Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk

64 Aluminium 66

Installer Focus

73 Awards 73

Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk

Cold Calling

74 Machinery 76 Careers 78

Time Out!

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glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

12TH EVERGLADE CUSTOMER

CONFERENCE SUCCESS

More than 100 guests joined Everglade Windows for its 12th trade customer conference on 5 July. Focussing on how businesses can adapt to the changing market, delegates heard from four guest speakers including Everglade’s Sales & Marketing Director Jay Patel. The attendees got a first-look at the new aïr 80HI high insulation flush aluminium window and enjoyed Everglade’s legendary hospitality. “This year was our best conference yet!” says Jay. “We’ve had some great feedback from customers, who found the presentation content useful and interesting and loved having a first-look at our new products.” Guest speakers gave attendees practical business advice and insight into the wider economy, the technology landscape and the construction industry. Reena Popat and Jayesh Jotangia from Carter Bond solicitors talked to attendees about the Consumer Rights Act, giving practical advice on how it could affect installers and how they can protect themselves. Certass Chair Jon Vanstone provided

UK BUILDING PLASTICS THE LATEST SOLIDOR SHOWCASE UK Building Plastics are the latest company to be awarded Showroom of the Month by Solidor, though they have in fact two based in Witney and Cowley respectively and combined, serve Oxfordshire and the surrounding counties. Solidor are eager to share best practice for sales environments and the Showroom of the Month competition is there to both reward and encourage. UK Building Plastics have been with Solidor for over 7 years and have seen sales demand for their solid core composite doors increase significantly and with 22 doors on show at Cowley, Oxford and an impressive 10 at Witney, they are perfectly placed to service both the trade and accomplished DIY’ers.

insight on Brexit, the wider construction economy and what’s happening in Government policy that will affect installation companies. Candice Arnold from tech experts QUANTIQ gave guests the low-down on the rise of the robots and how emerging software and technology can change how homeowners buy and engage with businesses. Jay explains: “We always want to make our conference content valuable for customers, with lots of information and advice. It’s also a great opportunity for us to recommend best practice, hints and tips to help customers make the most of the market. “At this year’s conference, we launched the aïr 80HI high insulation flush aluminium window and

new products with great cross selling opportunities including our new range of privacy screens for wide span doors, Regal hardware for windows and Serenity handles for aïr doors. “We also added three new pieces of literature to the marketing support package for customers – the aïr 20SL brochure, aïr MOD-Series brochure and Everglade product selector tool.” Anthony Bowyer, Director at Bowalker Windows said: “We have been coming to Everglade conferences for more than 10 years and they get better every time. I thought the content was great this year and it’s good to see new products first. Plus, Everglade do a great job of looking after us with dinner and drinks to finish off the day!”

Now in it’s 21st year, UK Building Plastics have carefully built a strong product portfolio that also includes The Residence Collection from within Masonite, a sister company to Solidor. Given the relative disposable income in Oxfordshire, there are strong sales opportunities at the premium and super premium end of the market for them as a trade counter business. Dave Haines, managing director of UK Building Plastics commented: ‘We’ve worked hard to build a professional and exquisite showroom environment at both branches, that shows off these exceptional

composite doors. Solidor is very much a fundamental part of us as a business, thanks to outstanding levels of marketing, service and all-round business support.’ Gareth Busson, head of sales and marketing for Solidor Group concluded: ‘Excellent showroom environments aren’t just the domain for the typical installer, but for any one of our business partners as UK Building Plastics have shown so well. It’s great to see them taking so much care and attention as to how they present the Solidor product and their sales performance has been consistently impressive.’ Please visit the new website for UK Building Plastics at www.ukbuildingplasticsdirect.co.uk for information. For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk. You can also find out further information at www. solidor.co.uk and add to their considerable following on Twitter @solidor. READER ENQUIRY NO: 0818/0005

RITEC CONTINUES ITS ISO 9001 AND 14001 SEALS OF APPROVAL Ritec International has once again been awarded ISO 9001: 2015 and ISO 14001:2015 - the international quality and environmental standards for a company’s management systems covering its products and services. With over 37 years of experience in the field, Ritec specialises in products and solutions for the renovation, ‘non-stick’, easy-clean protection and maintenance of glass, metal and plastic surfaces. The company’s route to ISO 9001:2015 and ISO 14001:2015 certification involved a thorough independent assessment of all internal systems, including production, sales order processing, purchasing, staff training, administration and after sales support. Ritec passed all aspects of it processes with flying colours. Achieving these coveted ISO standards bring many benefits to Ritec, its staff and its customers, says the company’s Production Manager, Martin Burkett AIIRSM (Associate of International Institute of Risk & Safety

Management), who was responsible for overseeing the certifications: “Although our systems already met the required quality and management standard, the standards are also about continued improvement and highlighted areas where we could improve even further. For example, by detailing certain monitoring rather than just monitoring, this results in enhanced productivity, administration and our service to customers.” ISOQAR Lead Auditor Ian Thomas added, “The organisation [Ritec] has established and maintained its management system in line with the requirements of the standards and therefore concluded that the ISO9001 and ISO14001 accreditations should be continued.” Martin further commented, “ISO 9001:2015 and 14001:2015 are great achievements, however we will not be resting on our laurels and believe it’s important for an international organisation such as ours to seek ever higher standards. We’ll be ensuring that orders are met consistently, and to the correct specification, motivating our staff to work towards continued improvement for the benefit of our business and our customers.” www.ritec.co.uk

READER ENQUIRY NO: 0818/0004

READER ENQUIRY NO: 0818/0006

August 2018 | www.glassnews.co.uk

TRADE NEWS

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GARRARD GEARS UP FOR GROWTH WITH KENRICK Garrard Windows – one of the UK’s largest aluminium trade fabricators – has seen sales grow by more than 15% year on year and is gearing up for further growth with the help of its hardware partner Kenrick. Kenrick has been supplying its Nemesis multi-point window locking system for aluminium profiles to Garrard for 18 months, during which time it has increased production each month as demand for aluminium continues to rise. The expansion has also prompted the Aylesbury-based firm to substantially increase its dedicated aluminium production space to 42,000 square feet. Lucy Griffith, office manager at Garrard Windows, explains: “We’ve been fabricating aluminium for nine years now and have grown to become one of the biggest fabricators of Smart Systems’ aluminium products. We’re now fabricating around 300 frames a week and our sales forecasts are very strong indeed.

“To achieve our ambitious targets, we needed to work with the right hardware supplier that could provide the quality and value we expect, whilst also being able to keep pace with our growth. We have a very long alliance with Kenrick, as they also supply locking systems to our PVC business, and we knew that they had the capability and capacity to support this growth. Dependable service levels are everything in this industry and having Kenrick on board as a reliable supplier has been essential to help us manufacture efficiently and deliver high quality windows on time.” Nemesis is a high security bi-directional twin cam espagnolette window locking system that has been developed to suit aluminium profiles which come with or without a Euro groove. A fabricator-friendly solution, it has been designed to aid rapid installation for the fabricator on all major aluminium profiles. Steve Williams, Kenrick’s sales and marketing director, added: “We’re delighted

to have established such a long-standing partnership with Garrard Windows and to have supported their impressive growth in the aluminium sector with our Nemesis product. We know that it’s vital to maintain the highest standards in terms of product quality, service and value and we look forward to continuing to supply to Garrard as they go from strength to strength.” Kenrick also supplies a range of locking systems to Garrard Windows PVCu division, which includes the Centurion four-point locking system, Excalibur multipoint locking system and a bespoke multipoint window locking system. Garrard Windows manufactures its range of PVCu windows and doors, PVCu vertical sliders and aluminium windows and doors from three factories which total 95,000 square feet. Established for more than 20 years, the company employs 250 staff. Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber

Steve Williams and Lucy Griffith

window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point locking system, the four-point Centurion system and the Easifit and Espagnolette locking systems. Tel: 0121 553 2741 www.kenricks.co.uk READER ENQUIRY NO: 0818/0007

SHELFORCE MANAGER FLIES THE FLAG FOR INCLUSIVITY AT INAUGURAL GLAZING SUMMIT Howard Trotter, General Manager of Birmingham window and door business Shelforce, was among a select group of experts invited to speak on the future of the glazing sector at a major conference. Held at the St Johns Hotel and Conference Centre, Solihull on May 22nd, The Glazing Summit drew 400 key decision-makers from throughout the UK to debate Brexit, the skills shortage and the state of the window and door industry more generally. “I was delighted to be asked to speak at The Glazing Summit,” comments Howard. “It was a fantastic opportunity to talk not just about Shelforce and our vision of a fully-inclusive world-class workforce, but about disabled people, and how they can

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make an exceptionally loyal, dedicated, hard-working employees in this and any other industry. “At Shelforce, we’ve benefitted hugely from the in-built resilience of disabled workers throughout our long history. They overcome bigger obstacles every day than many of us will face in a year – and that means they’ve got a toughness and a determination that’ll see them through any business or production issue in the workplace. “It’s our aim to encourage other businesses to adopt our inclusive approach – and I hope that, by speaking about it at the Glazing Summit, I was able to convince some of the window and door firms present to give it a try.”

Founded in Harborne in 1839 as part of the Royal School for the Blind, Shelforce made everything from brushes, furniture, beds to mattresses for the Air Force before becoming a window and door manufacturer in the early 1990s. Today, it provides highquality products to local authority building

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projects around the country, including Birmingham City Council. For more information call Shelforce on 0121 603 5262 or visit www.shelforce.com. READER ENQUIRY NO: 0818/0008

Here to save the day, our certiﬁed jacks, baypoles, aluminium & PVC couplers, Werbar and traditional cills to make your windows work! CONTACT US 01452 300912 | sales@windowwidgets.co.uk | www.windowwidgets.co.uk

www.glassnews.co.uk | August 2018

TRADE NEWS

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PROFINE BECOMES CERTIFIED ZERO PELLET LOSS PIONEER

ALLAN BROTHERS ANNOUNCES NEW SINGLE SOURCE OPTION AT OPEN DAYS

profine GmbH has become the first PVCu system company in Germany to receive the certificate of the pro-K initiative “Null Granulatverlust” (Zero Pellet Loss) on May 23, 2018. The initiative of the pro-K association, the German industrial association for PVC-U semi-finished and consumer products, is part of the global commitment of the plastics industry to "Operation Clean Sweep." These programs aim to minimise the loss of plastic pellets to the environment and are an industry contribution to combating the global marine litter problem from plastic and other waste. ‘With its commitment, profine is playing a pioneering role and thus sets an example for responsibility in terms of sustainability and environmental protection,’ said pro-K managing director Ralf Olsen in awarding the certificate in Pirmasens, Germany. The system provider of the KBE, KÖMMERLING and TROCAL profile brands has been actively involved in the self-commitment program since spring 2017. At “Null Granulatverlust,” the participating companies must draw up a detailed plan of action to prevent the loss of granulate in their factory and start and monitor its implementation. To this end, the association offers various materials, such as a checklist for the tour of typical critical points, a best practice collection or a supplier information letter. Stefan Schäfer, member of the management board and chief product & marketing officer at profine, explains the motivations of the system supplier: ‘By participating in the initiative, we underline the sustainability philosophy of profine. By literally sweeping our doorsteps, we want to set a good example in the industry and show credibly that we care about protecting the

From left to right: Stefan Schäfer receiving the award from Ralf Olsen

environment. In a further step, we also want to motivate our customers to take part in the initiative.’ ‘Only a very small proportion of plastic waste in the seas is pellets. The majority are used items such as packaging waste or fishing nets which were carelessly released into the environment. The keyword, however, is avoidance. What is avoided does not migrate into the environment. This is where the zero pellet loss initiative comes in,’ commented Ralf Olsen on the topic. ‘It is therefore important that the plastics processing industry also sets an example and does everything that is in its direct sphere of influence.’ For further environmental information please visit www.marinelittersolutions. com and www.opcleansweep.eu. For KÖMMERLING information, including the new System 76, on becoming a manufacturing partner, approved installer or as a building specifier, call 01543 444900, e-mail enquiries@profine-group.com or visit www.kommerling.co.uk. You can also follow them on Twitter @kommerling_uk.

Factory tours, hands-on installation sessions, an extended showroom and even a live band helped to make the recent Allan Brothers’ Open Days in Berwick upon Tweed a huge success, with merchants and installers from as far afield as Edinburgh and Norfolk attending over two days. Many were there because they were looking to add a timber window and door range to their existing product portfolio and wanted to see the Allan Brothers’ quality and craftsmanship for themselves. Others, most of whom were already Allan Brothers customers, wanted to take a look at the PVC-U, aluminium and composite products from fellow Inwido group company CWG Choices, which have now been installed in the newly extended showroom. Group Sales Director Wolfgang Gorner, said that, for both sets of visitors, it was the option of single sourcing all of their products from one supplier which was the compelling proposition. He explained:

READER ENQUIRY NO: 0818/0010

“Allan Brothers and CWG Choices are increasingly joining forces to bring what is arguably the most comprehensive range of products to the installer market. CWG Choices has been offering the Allan Brothers range to their customers for some time and the response to that has been so good that Allan Brothers is now doing the same with the CWG Choices range.” At the Open Days, Wolfgang announced that a regular transport service is about to start between CWG Choices in Corby and Allan Brothers in Berwick. Vehicles will shortly be leaving Corby every week full of PVC-U, aluminium and composite frames and returning full of timber products, so that customers of both businesses can rely on a fast and efficient delivery service. He added: “Allan Brothers customers who came to the Open Day told us that having a single, competitive source like this for everything in their range would really make a difference to their businesses. They like the combination of quality, service and back-up they already get from Allan Brothers on timber so were delighted to learn that they will soon be able to get that on PVC-U, aluminium and composite products as well.” Further details at: www.allanbrothers.co.uk/ trade and www.cwgchoices.com READER ENQUIRY NO: 0818/0011

VEKA AND INDEPENDENT NETWORK WELCOME MPN BACK INTO THE FOLD MPN uPVC Windows, Doors & Conservatories Installations Ltd has chosen to supply VEKA systems once again, after trialling another PVC-U system for just six months. The familyowned company - with three showrooms across South Wales - has also rejoined Independent Network in order to regain access to a host of industryleading business support. MD Paul Webster explains: “We’ve used VEKA for the last 11 years, and never had a problem, but we thought it might be time for a change. What if we were missing out on something better in the market? We moved over to a new system but after 6 months we had to admit it was nowhere near the

top quality we had been giving our customers for the last 11 years. We decided to go back to VEKA profile because it’s a superb brand for us, and provides exactly what we need for our customers. The quality is exceptional and there’s a massive range of window and door styles to choose from, in a huge number of colours. VEKA offers such a range that it means we can meet any customer’s needs – however unique they may be. “We were also keen to return to VEKA because it meant we were eligible, once again, to join Independent Network. Being part of IN strengthens our proposition because it gives our customers total confidence to invest in home improvements with us. Trust is

EVERYTHING in this industry, and IN assures customers that they are getting an excellent product, backed up by a fantastic level of service. “IN ticks so many boxes for us and what we can offer our customers, that we’d be daft to go it alone. The organisation provides our

customers with finance options, deposit protection, a ten year insurance-backed guarantee and the reassurance that arbitration support would be available should anything at all go wrong. (Not that our customers need it!) “It’s good to be back with VEKA and Independent Network, it

turns out the grass is greener on this side of the fence.” VEKA Group’s Head of Partner Programmes Karen Lund said: “It’s been great to welcome MPN back to the organisation. The company has won numerous awards for customer satisfaction over the years, and we know that the team represent everything we want to see from an IN member and VEKA customer. They are committed to quality, service and professionalism, and I’m sure we’ll see them win even more customer satisfaction awards in the years to come.” Tel: 01282 716611 www.vekauk.com READER ENQUIRY NO: 0818/0012

August 2018 | www.glassnews.co.uk

MARKETING STRATEGY

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WHAT’S YOUR MARKETING STRATEGY?

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TRADE NEWS

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LATEST COUNCIL HOMES COMPLETE WITH MARKETING WALKER PROFILES’ WINDOWS AND DOORS MATTERS WITH

EPWIN WINDOW SYSTEMS

Two new council housing developments in Cumbernauld have been completed to give 46 new homes to local residents. Nursery Court offers 16 one and twobedroom cottage flats, and 30 new homes have been built on Cardowan Drive. The windows and doors for the new homes were manufactured and installed by Walker Profiles, a leading manufacturer, supplier and installer of high-quality windows and doors. “Windows and doors are key to delivering extra security and energy efficiency for tenants,” says Jim Gibson, Director at Walker Profiles. “All windows and doors were manufactured and fitted to the higher Secured by Design specification, the police initiative to design out crime. “Our teams installed white Rehau Total 70 tilt and turn PVCu windows which give modern styling as well as easy access for cleaning. We complemented the windows with white GRP composite doors to create an impressive entrance for tenants.” The contractor for the build was Lovell, who Walker Profiles has worked with regularly on a variety of developments throughout North Lanarkshire – both new build housing and window replacement to tower blocks as part of an over-cladding project. Currently Walker Profiles is working on a new build development of 37 units at Wester Inch, Bathgate for the provision of affordable housing to West Lothian Council. As well as installing windows and doors in the new properties, Walker Profiles has

a long-standing relationship with North Lanarkshire Council with an on-going maintenance contract with the council that covers more than 30,000 houses. The new homes are part of an impressive new house building programme for the council which aims to deliver 2,150 homes by 2027. Bob Brownlie, North Lanarkshire Council’s Area Housing Manager added: “It’s great to see these recently completed new build developments being lived in and our communities thriving. Our local housing staff help tenants settle in and are on hand to help with any questions they might have. I look forward to joining our new tenants for the official openings which will take place shortly and wish them a very happy future in their new homes.” Tel: 01698 267052

READER ENQUIRY NO: 0818/0017

As the UK’s largest and longestestablished window and door systems supplier, Epwin Window Systems is able to deliver industry-leading marketing support to its customers. Gerald Allen, Marketing Manager at Epwin Window Systems, says: “Our three system brands, Profile 22, Spectus and Swish all offer powerful marketing support for both online and offline platforms. When you add the support that’s part of Excellence as Standard too, it means Epwin Window Systems’ brands have a compelling marketing support offering.” Whether you choose to partner with Profile 22, Spectus or Swish, you’ll benefit from a high level of proactive marketing support that can only be delivered by one of the biggest names in the industry. Online support comes in the form of comprehensive websites that raise awareness, stimulate interest and provide lead generation opportunities for fabricators and installers alike. Businesses that would like a professional web presence of their own can benefit from bespoke website design packages. Plus to help them make the most of the digital world, there are digital marketing support packages to do just that. For offline marketing, businesses can access everything from end user-focused literature to van vinyls and clothing. There are off-

the-shelf materials that can be co-branded and bespoke solutions are available from Epwin Window Systems’ internal design studio too. Gerald said: “Our inhouse studio offers a complete service for our customers looking for bespoke marketing material. Our graphics team project manage each piece of marketing collateral to include design, copywriting and photography to deliver high-end marketing material direct to the customer. In short, we take care of their marketing needs to allow our customers to concentrate on their fabrication business.” There’s another level of support available when businesses join Excellence as Standard, the membership programme designed to drive standards in the industry. This includes Excellence as Standardfocused marketing literature and bespoke and off-the-shelf retail showroom support packages. Gerald concludes: “The right marketing support has the ability to add real value to a fabricator’s business and equip them for growth. That’s exactly what you get with Epwin Window Systems.” Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0818/0018

EASYGLAZE LTD WINS LUXURY HOLIDAY IN SYNSEAL COMPETITION May was a winning month for everyone with a sunny Bank Holiday at either end, but one lucky Synseal Group customer had even more to celebrate when they won £2,500 towards a luxury holiday of their choice. Easyglaze Ltd based in Lincoln was the randomly selected winner of Synseal’s Spring Break competition – chosen from the thousands of orders placed across Synseal’s fully fabricated products including the WarmCore, Evolve, K2, Global, Stratus and Celsius Solid Roof brands.

“Our pre-fabricated products have proven to be very popular with our customers, particularly smaller fabricators who may not have the space or staff capacity to manufacture some of these products themselves. We offer sash windows, PVC-U and aluminium patio doors, full conservatories and lantern roofs readymade, so our customers can meet the seasonal demands of the market without investing in their own machinery, staff and time to manufacture on site. Sometimes a customer just needs something specific for a one-off job, so we do the hard work for them.”

Synseal Sales Director, Kevin Warner, said: “We had such good weather at the start of spring across the UK, so we wanted to do something to remind our customers that summer was on its way.

Easyglaze Ltd Managing Director, Barry Warrener, said he was delighted to win the competition but they almost didn’t collect their prize. Barry explained: “A member of our team picked

up the phone and thought it was a hoax – luckily the penny dropped and we realised we really had won a holiday! It’s not often you get a phone call with news like that.”

unit next door, the company is set to expand its business and start selling more conservatory roofs and possibly manufacture their own aluminium bi-folds to meet the growing demand.

The company was established in 2007 and has been selling Synseal products for most of that time. Having just bought the

Barry continued: “We use a range of Synseal’s fabricated products including vertical sliders, patio doors and more recently the Stratus

lantern roof, which has gone down really well with our customers. Our winning order was for a Global roof we fitted locally in Lincolnshire with Synseal’s Celsius Elite performance roof glass. The homeowner thinks the roof is fantastic because even in the stifling heat we’ve had recently she could enjoy her renovated

conservatory space – something that wouldn’t have been possible with the old polycarbonate roof.” And where will Barry and the team be going on their winning holiday? “We have decided to stay in the UK and take the team and their partners to Edinburgh at Christmas and celebrate the year in style with a night or two in a luxury hotel, and a private dining experience on board the Royal Yacht Britannia. We often get around to Christmas and forget to book anything, so it will be a real treat for all of us and something to look forward to once the summer is over.” www.easyglazeuk.net www.synseal.com READER ENQUIRY NO: 0818/0019

August 2018 | www.glassnews.co.uk

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TRADE NEWS

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DECEUNINCK SALES UP 15% THANKS TO #BESTINCLASS PRODUCTS + SERVICE Deceuninck’s sales continue to surge and are 15% up year-to-date. May’s sales were the highest ever recorded, a staggering 22% up on May 2017.

Sash is a real star and now accounts for 22% of our total sash sales. Remarkably, these are additional sales for Deceuninck, and it’s a similar story for our customers.

Managing Director Rob McGlennon says the company’s sustained growth is down to Deceuninck’s lead on colour and #BestInClass products, like the award-winning Heritage Flush Sash. Deceuninck has near-perfect delivery scores too, with 99% OTIF (On Time In Full) recorded for both April and May, a remarkable achievement given Deceuninck’s extensive colour from stock range.

“Colour is a profitable and fast-growing sector, so we offer 26 colourways from stock with matching cills, trims and ancillaries. We also have a further 24 colourways available on short lead times, bringing the total colourways to 50. To help customers capitalise on colour even more we’re planning to supply 30 colourways from stock, and we’re also working on cutting lead times on the remaining colourways. Watch this space!

Rob says: “Sales have skyrocketed in the first six months of 2018 while many in the market have slipped back, and we’re confident we will continue to grow fast. It’s down to giving our customers the products and service to stand out and sell more. Our Heritage Flush

“Product is only half the story - our customers know they can rely on Deceuninck to deliver on time and in full, every time. Our delivery record is 99% OTIF for the second month in a row – even more remarkable given the number of instock colours across our full product range, including all cills, trims and ancillaries.” Deceuninck also reports strong growth across its Heritage Collection, which includes Sculptured and Chamfered systems and Slider24+, Deceuninck’s new sliding patio door. Call 01249 816 969, follow @DeceuninckUK and visit www.deceuninck.co.uk.

Deceuninck’s Heritage Flush Sash has helped the company’s sales grow 15% year-to-date

READER ENQUIRY NO: 0818/0022

OFFER HERITAGE STYLE AND CUTTING EDGE PERFORMANCE WITH EPWIN WINDOW SYSTEMS Heritage windows are big news at the moment and with Epwin Window Systems fabricators can deliver everything the market is looking for. Gerald Allen, Marketing Manager at Epwin Window Systems, commented: “When it comes to heritage windows such as vertical sliders and flush casements, fabricators and installers need solutions that deliver on every level to ensure they meet the higher expectations. With Profile 22, Spectus and Swish, our customers can offer the products to help them do exactly that.” Epwin Window Systems has the marketleading Spectus Vertical Slider in its portfolio. Its authentic detailing means it is widely accepted for use by planning and conservation officers, even in conservation areas. It is packed with authentic heritage features such as an ovolo shape to the frame, bead, sash and cill, flush gaskets that mimic traditional

glazing, optional Georgian bars, sash horns, weather bars and a deep bottom rail. At the same time, it is designed to achieve a WER A rating, has pile seals to prevent draughts plus many other features that make it a window designed to deliver outstanding modern day performance and practicality. And for when authenticity has to be pitch perfect, there’s a mechanically jointed version too. Alongside this, Epwin Window Systems also offers an impressive flush casement window, which includes a French casement option. Every detail has been designed from scratch to deliver impressively authentic period looks including a dummy sash, a deep bottom rail and mechanically jointed sashes and outerframes. There’s market-leading performance too because it achieves 1.2 W/ m²K with double glazing.

SUN SHINES AGAIN FOR RECORD GLAZERITE GOLF DAY All-time record entries and soaring temperatures made it another day to remember when 27 teams of Glazerite customers joined 14 others for the 13th Glazerite Pro-Am Golf Day. The event, making another return to Wellingborough Golf Club, was all the more memorable for Jeff Dunn, new Group Sales and Marketing Director for The Glazerite UK Group – it was not only his very first day in his new job but he also came away with ‘Nearest the Pin’ for the final hole. Top team among Glazerite customers was Classic Conservatories comprising Glen Harris, John Harris and Mark Davis along with pro Andrew Jones of Forest of Arden Golf Club, coming third overall with a score of 130-14. The players weren’t the only winners on the day; individual teams’ contributions as well as companies’ hole sponsorships added up to over £1,700 for the Lewis Foundation, a local charity distributing gift packs among cancer patients in Northamptonshire hospitals. The Lewis Foundation’s Lorraine Lewis said: “It was great to be a part of the evening event and help raise the profile of the charity. The money raised will provide 486 gift packs for cancer patients in hospital. We could not achieve as much as we have without the support of companies like Glazerite. We were truly overwhelmed at the generosity of all who took part.” John Hewitt, chairman of the Glazerite UK Group Ltd and himself a devoted golfer, declared the event the best yet, not only with a superb standard of play but also with more teams playing than in any previous year. “It was a thoroughly good day for everyone who took part,” he said, “And the £1,700 raised for the Lewis Foundation was so very much appreciated. They do a lot of great work in the local community for a cause that touches many hearts with our staff and

families in the area. “In the evening we had the prize giving, which many of our staff joined us for and we made the most of the great weather with a marque and live band in the club gardens.” He concluded: “We’re already making plans for 2019 but we have set ourselves a tough challenge to match this year. Thanks again to all who joined us and made the event a success.” Customers agreed the event was a great success. “A fantastic day as ever, and on a fantastic course too” said Liam Bird, Commercial Manager of K2 Aluminium, “Both the golf itself and the evening were among the highlights of our calendar, not to be missed.” Jeremy Proctor, playing with the Frames Conservatories Direct Team, said: “I wanted to say a massive thank you to the team at Glazerite for a super day at Wellingborough golf club. As always, the event was brilliantly run and James our Pro for the day was a real gent, I know that the team had some fun and laughs along the way so once again thank you very much.” From the suppliers taking part, Ian Woolley, sales director at Hitech Blinds, added: “Any corporate event Glazerite does is always well run and well received, and this was no exception – an excellent and very enjoyable day.” The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a long-standing Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. www.glazeritewindows.co.uk

Of course, because these are all Epwin Window Sysems products, they are designed to be efficient to fabricate. There is a wealth of colour options, including period colours. They meet and exceed all current standards. They also share common ancillaries so stockholding is reduced. In other words, if you want heritage products that deliver in more ways than one, you want Epwin Window Systems. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0818/0023

READER ENQUIRY NO: 0818/0024

August 2018 | www.glassnews.co.uk

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TRADE NEWS

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TOP ENVIRONMENTAL RESULTS FROM SIDEY’S 10-YEAR PLAN Ten years ago, Sidey put a plan in place to prioritise the environment. The results are impressive – today the company has achieved zero waste land fill and 100 percent recycling from its manufacturing plant. It has also increased the amount of recycled materials used and achieved the top environmental accreditation ISO 14001:2015. Driving this initiative for Sidey is Robert Fitzpatrick, Group Accreditations ManagerHSQE at Scotland’s strongest fabricator. He works directly with the board of directors at Sidey to keep environmental issues top of the agenda. Robert says: “We operate lean manufacturing processes where waste is seen as bad and nonproductive. It’s not just in the factory, our installations are undertaken in a clear, effective and environmentally friendly manner, engaging with our customers and interested parties.

“It’s always nice to be recognised by industry awards,” says Fiona Lund, proud MD of Brouha, “but we’re particularly pleased to have made it through to the shortlist in awards that celebrate the very best of PR and Marketing across all industries. It’s a fantastic

The 1973 fire was at the 3.5 acre Summerland resort on the Isle of Man, which advertised itself as the biggest and most innovative entertainment centre in the world. The British Tourist Authority described it as “an outstanding tourist enterprise.” Designed to attract visitors away from cheap overseas resorts, the centre had an indoor heated swimming pool, saunas, Turkish baths, an artificial sunshine zone, a children’s theatre, an underground disco, waterfalls, and restaurants and bars with live entertainment throughout the day.

“We now have zero landfill from our manufacturing facilities and 90 – 100 percent recyclable recoverable waste, which is a massive improvement from the eight to nine percent ten years ago, when we started the scheme. In 2015, we first achieved 100 percent recycling from manufacturing waste which we have maintained every year since.” All glass and PVCu products are manufactured using a large percentage of recycled materials. Any timber used is sourced through The Forest Stewardship Council certification scheme. “We proactively promote sustainability at all levels

of our business,” adds Robert. “Our dedication to the environment doesn’t stop with us. We also have a robust and comprehensive process for any sub-contractors we use so that we deliver the exact same high standards on site. Sidey works in partnership with our clients’ stakeholders and interested parties by promoting a sustainable environment. This also helps local authorities, housing associations, RSLs, developers and clients increase their environmental commitments.” Tel: 01738 634 803 www.sidey.co.uk READER ENQUIRY NO: 0818/0026

BROUHA NAMED AS FINALIST IN TWO CIPR AWARDS The team of industry marketing specialists at Brouha Marketing have been selected as finalists in the prestigious Chartered Institute of PR PRide Awards 2018 in two categories – Corporate and Business Communications Campaign and Integrated Campaign - for the work they have done with customers DOORCO and Double R Glass & Roofing Systems Ltd.

Continued from page 1...

“We’re proud to represent a host of quality brands in the window, door, glazing

and wider construction industry, and look forward to the awards night at the end of November where we’ll be celebrating our collective achievements, whatever the final result!” The CIPR PRide Awards recognise outstanding work delivered to clients and employers and finalists and winners are selected by a panel of leading industry experts. @brouhamarketing @CIPR_Awards #PRideAwards #PRideSCI www.brouhamarketing.com READER ENQUIRY NO: 0818/0027

panel had been modified to create a delay to the automatic fire brigade alert. The mains wiring then burned through and prevented the alarm from sounding.

Year-round artificial sunshine was achieved by a transparent roof comprising acrylic bronze-tinted sheets. There were seven floors in total and the building had a capacity for more than 5,000 people.

Indeed, the alarm was only raised by a ship two miles out to sea which reported that “it looks as if the whole of the Isle of Man is on fire”. It was the Coastguard that called the fire service and, at its height, 96 of the island’s 106 firefighters attended the fire and all of its 16 fire engines.

For just over two years the waterfront centre attracted visitors from all over the world. It appeared that the vision behind its creation was working, taking Manx tourism into a bright future. On the evening of Thursday 2nd August 1973 an estimated 3,000 people were enjoying themselves at the resort.

Further compounding the tragedy, there was little or no attempt to evacuate the 3,000 people inside the centre. In a rush to escape, many were crushed and trampled because of locked exit doors. Many others then made their way to the main entrance, causing further crushing.

However, three schoolboys on holiday from Liverpool were hanging around at the back of the building next to a dismantled fiberglass kiosk. They were illicitly smoking and the fire they inadvertently set off killed 50 people and gutted the complex.

If that wasn’t bad enough, emergency lighting failed after the main electrical supply was mistakenly turned off and the emergency power generator failed to start.

The small fire in the kiosk triggered a number of fire events. First, the kiosk collapsed against the exterior wall of the building, which contained both asbestos and bitumen – with limited fire-resistance. Second, this set fire to interior soundproofing material, which also had poor fire-resistance, causing an explosion which ignited the highly flammable acrylic sheeting which covered much of the rest of the building.

achievement for us and our proactive customers. “We’ve been a resultsfocused agency since day one and have won a number of awards in our 11-year history, but it’s especially nice to see good companies – companies focused on quality and genuinely putting customers first – doing so well. As homeowners continue to become more discerning, it’s the quality-focused brands that are investing in marketing their wares, that are coming out on top. The results DOORCO and Double R have seen are testament to that.

One promotion extolled the centre as “a holiday town where it never rains, the wind never blows and the temperature never gets chilly. Outside it’s raining yet here you are relaxed in your shirt sleeves, gently perspiring in a tropical 80 degrees.”

“Designed to attract visitors away from cheap overseas resorts, the centre had an indoor heated swimming pool, saunas, Turkish baths, an artificial sunshine zone, a children’s theatre, an underground disco, waterfalls, and restaurants and bars with live entertainment throughout the day.”

The acrylic then melted, allowing oxygen to flood in and drop burning material inside, starting more fires and injuring people trying to escape. Third, the fire spread quickly across sheeting on the leisure centre walls and roof, and through vents that were not properly fireproofed. Indeed, some parts of the roof comprised wood-wool slabs with felt and chippings on top. In addition, the building’s open-plan design included many internal spaces that simply acted as chimneys to spread the fire. The subsequent enquiry found that there was an absence of compartmentation in the space above the entrance floor, and a lack of adequate protected escape stairs. Making things worse, the fire service wasn’t alerted for almost 30 minutes. Because of previous false alarms, Summerland’s alarm

The main factors in the tragedy – inappropriate building materials, lack of compartmentation and protected escape routes – all came under scrutiny in the subsequent public enquiry. While no individuals or groups were blamed, changes to building regulations to improve fire safety were introduced nationwide. Central to those changes were better approaches to contain fire and ensure that escape routes were protected – areas that Wrightstyle, with our advanced steel glazing systems, have particular experience and expertise. Our compatible systems, with the glass and steel framing systems tested together, are accredited to EU, US and Asia Pacific standards. However, as we always advise: specify the glass and steel as one unit: in a fire situation, the glass will only be as protective as its frame, and vice versa. The Summerland steel skeleton was demolished in 1975, although a smaller centre reopened in 1978. It closed in 2004 and was demolished in 2005. Most sadly, with Grenfell Tower firmly in mind, it’s tragic that it sometimes takes significant loss of life to improve building and fire regulations. Tel: +44 (0) 1380 722 239 READER ENQUIRY NO: 0818/0028

August 2018 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

WHY NEW BUILD CHOOSES

GEORGIAN BAR

You might be surprised to learn that more than a third of the installations for Georgian Bar go into new build developments. It’s an exciting part of the business, and Philip Dewhurst Jr, Director of Georgian Bar Company tells us what’s behind Britain’s love of Georgian style.

ways for developers and architects to add interest is through the window design. “Georgian styling for windows can help with getting developments approved.

“Our Georgian Bar easy clip patented system means there’s a simple solution to create the look homeowners want. The bars are available in the top trending colours including Classic Cream, Black and Chartwell Green as well as a modern version in Anthracite Grey. Grey is very popular with the new homes where there’s a combination of the traditional look at the front of the property and modern glazing at the back. The grey means that the traditional and contemporary styling works well side-by-side, which is perfect for new build developments.

“Georgian style has never gone out of fashion. Perhaps it’s not surprising, because in the history of architectural influencers, the Georgians created the most elegant looking properties. The only problem is that there aren’t enough to go around. Which is why so many new build properties include Georgian architectural cues. “People buying new homes want all the modern comforts, but they also want a more traditional look. One of the easiest

“Georgian Bar will continue to work closely with customers and specifiers to create Georgian elegance in homes both old and new.” Tel: 01772 631441 - www.geofast.co.uk

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Planning departments sometimes look more favourably on more traditional designs, especially where they are in or near to conservation areas.

READER ENQUIRY NO: 0818/0029

The best, BAR none. The ONLY snap-on Georgian Bar System Call us today to learn about the patented Geofast system from the Georgian Bar Company or visit www.geofast.co.uk to see the best solution for heritage windows & doors. Tel: 01772 631441 | Email: sales@geofast.co.uk | www.geofast.co.uk

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www.glassnews.co.uk | August 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

LINIAR’S DIGITAL FOCUS SET TO GATHER MOMENTUM 2018 sees Liniar celebrating 10 years of window innovation – and with the recent revamp of its website, the appointment of a Digital Marketing Manager and the launch of an innovative customer initiative, things are as busy as ever at Liniar HQ. Liniar raised the industry bar with its brand website www.liniar.co.uk, launched less than three years ago. The latest redesign has been undertaken to ensure the systems company continues to enhance the visitor experience as its digital presence grows.

EVER-EVOLVING SITE The Liniar marketing team worked with Southampton-based creative agency ICAAL for its original website development project in 2015, using Liniar’s own designs and translating them into a user-friendly, informative website. Web traffic has quadrupled during the last three years, with the site generating more enquiries than ever. However, as SEO requirements, usability trends and industry landscapes are constantly evolving to meet new demands, the Liniar team have worked with ICAAL to redesign and modify the website to meet cutting-edge standards.

MOBILE FIRST GENERATION With fresh new page designs, a simpler navigation process, SEO and content enhancements, the modifications ensure the Liniar website operates to the stringent

visitors will get to what they need more quickly, whilst keeping our favourite features such as videos, case studies, blog posts and our ‘meet the team’ page.

NEW MARKETING RECRUIT

The new Liniar website home page

standards expected from the ‘mobile first’ generation – across all devices. This included a process of mobile testing to carry out user interface and user experience developments, as well as adjustments to the desktop version of the site to ensure simple and efficient usability is kept consistent across platforms. “The public perception of our brand is critical to us, and our website is probably the most visible example of how we communicate with customers, installers and consumers,” explained Sue Davenport, Liniar’s Marketing Director.

STRIVING FOR PERFECTION “Even though we were happy with our website and its performance, we always strive for perfection – just as we do with our product range. For example, we know that more than 50% of our website visitors are now using mobile devices, so it’s even more critical for them to be able to move around the site easily to find the information they need. “We also wanted to give the site a fresh, new look at the same time – which once again we designed in-house to ensure we remained consistent with our overall branding. The improved navigation means

Joining the Liniar team just in time to assist with the website refresh, Simone Sangha has been appointed Digital Marketing Manager with responsibility for the full digital spectrum, from strategy and campaign to analysis. Simone’s background was in the IT sector for retail clients and an agency role looking after a wide range of clients, so she is ideally placed to help meet Liniar’s digital goals. With experience in social media management, content creation CRM management, lead generation and international event organisation, as well as a more technical skill set including SEO, PPC, data insight, HTML coding, affiliate marketing and social media campaigns, Simone has also completed Google Analytics and AdWords exams in the process.

‘A FANTASTIC PROJECT’ Having almost completed a Masters in International Business and Marketing at Derby University, Simone was working as a freelance marketing consultant when the role at Liniar became available. “I’m really excited about my new role,” said Simone. “I love the team and there’s such a friendly vibe throughout the whole company. “The refresh of the Liniar website has been a fantastic project to get stuck into since starting here and I’m sure people will be impressed with the results.” Sue comments: “Having Simone on board will help to strengthen our already effective

Simone Sangha, Liniar’s newly appointed Digital Marketing Manager

digital channels and enable us to reach out to more contacts at the right time. She’s already proving her value and we’re excited to welcome her to the Liniar team!”

WEB2PRINT LAUNCH Customers have certainly been impressed with another recent initiative that provides them with the opportunity to customise Liniar’s wide range of marketing literature. Launched earlier this year, Web2Print allows Liniar customers to add their own logos and contact details onto Liniar brochures without the need for special software or any design skills. “We’ve had a superb response to Web2Print,” said Sue. “It’s simple to use and means that Liniar fabricators, as well as their installer customers, can personalise literature that we’ve already designed and have them delivered direct from the printer.” To see the new-look website go to www. liniar.co.uk, or for more information about Web2Print, email marketing@liniar.co.uk. READER ENQUIRY NO: 0818/0031

QUALITY YOU CAN TRUST, SET APART BY THE EDGETECH NAME A wide-ranging research project commissioned by warm-edge experts Edgetech has seen the company refresh its commitment to customers with a new mission statement. Edgetech enlisted branding specialists Orb to conduct a thorough analysis of its relationship with its customers, and perceptions of the company in the market more generally. Over dozens of interviews with customers and staff, Orb sought to build up a picture of what stands Edgetech out from the crowd. The results have informed Edgetech’s strategy for the years ahead.

s businesses, we often think we know our customers – but often, we don’t know them quite as well as we think,” comments Head of Marketing Charlotte Mercer. “For example, we assumed that the key reasons customers continued to work with Edgetech would be very product-centric – and respondents were certainly very complimentary about Super Spacer and our other offerings. “But actually, they were more focused on the standard of service they receive from us – the consistent product quality, the reliability, the technical support and so on. A comment that comes up more than once was the idea that we were ‘a safe pair of hands’. “I know a lot of businesses are sceptical of this kind of exercise – but for us, it’s been hugely beneficial.

“It’s provided us with a fantastic opportunity to stop, reflect, and decide how we want to position ourselves in the months and years ahead – and even given us a clearer focus on who we are, what we do, and what makes us special. “We’re leaders in the insulating glass spacer market, built on a legacy of customer trust and focused on building the future. We’re established, customer-driven, and innovative. And now we’ve got a new mission statement – we exist to create value by putting our customers first, delivering unrivalled performance, and doing the right thing.” For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk. READER ENQUIRY NO: 0818/0032

August 2018 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

INSIGHT DATA CONTINUES MOMENTUM BY BOOKING PLACE AT FIT SHOW 2019 Following on from the success of The Glazing Summit in May, industry data specialists Insight Data have announced they will be exhibiting at The FIT Show 2019. The announcement comes as the team celebrates not only the fantastic response to the firm’s high-profile industry conference but the smooth implementation of GDPR – the new, wide-spanning European data regulations. The team at Insight Data will be showcasing their full range of products and services and have even hinted at a number of possible surprises for visitors when doors open at the NEC. “After a really successful period for the business and much planned for the next 12 months and beyond, we will be heading to the FIT Show next year with a lot to shout about,” comments Jade Greenhow, Operations Director at Insight Data. “The changing landscape of the industry with mergers, acquisitions and closures has made accurate prospect data absolutely paramount to ensure business growth. The introduction of GDPR has only compounded this issue as accurate, wellmaintained data becomes a key factor for compliance and avoiding the crippling fines in place. “We head to the NEC in Birmingham to showcase to the industry our proven solution not only to accurate prospect data but to GDPR compliance. Salestracker, our online prospect database provides 24/7 access to live information on over 60,000 potential customers including suppliers, output and even credit ratings. The information is updated in real-time thanks

to our in-house research team which makes over 15,000 calls every month.” At the heart of Salestracker is Insight Data’s five key databases providing accurate information for architects, housebuilders, main contractors, local builders and businesses within the glass and glazing industry. Along with a prospect database, Salestracker also offers a powerful CRM system and an integrated email marketing platform. The online portal is trusted by the industry’s leading systems companies, fabricators, component suppliers and manufacturers. “We are currently working on a number of exciting developments that will not only increase the capabilities of Salestracker but will provide a larger and broader customer base for businesses to market to with the introduction of a number of new, relevant databases,” adds Jade. “We look forward to heading to The FIT Show next year and sharing all this and more with the visitors in attendance.” For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0818/0034

MORLEY GLASS INVESTS IN CUSTOMER JOURNEY Morley Glass & Glazing, the UK’s market leader in the manufacture of Uni-Blinds® sealed units with integral blinds inside, has moved to further grow its aftersales and distribution capabilities to support its current growth strategy. To help it deliver on its promise of 10-day delivery for orders received before 11am on Fridays, the business will now enjoy the support of five additional vehicles, supplied

by JDS Trucks of Leeds. This brings Morley’s total fleet up to 26 vehicles that will each tot up over 100,000 miles annually as they travel the length and breadth of the UK. Morley’s sales and aftersales services have also received a boost as the business has bolstered its sales with the appointment of Jess Owens as Aftersales Administrator and Estimator. Jess brings with her a wealth of glass knowledge from her previous role at Oaklands Glass and will work as part of the Morley sales team to provide quotes in an industry-leading 60 minutes or less.

NEW SOUTH BANK SHOW FOR ISO CHEMIE TAPE Hundreds of new low carbon family homes under construction in Leeds city centre will be fully protected against the elements thanks ISO-CHEMIE’s expanding foam sealing tapes. Windows and doors on more than 500 properties in the Climate Innovation District in Leeds’s South Bank will benefit from a high performance airtight, acoustic and thermal sealing thanks to ISO BLOCO ONE. Developed by sustainable urban developer Citu as part of a major city regeneration project, the Scandinavian-style properties are the first family homes built in Leeds city centre in over 90 years. They are set to incorporate the latest in sustainable building technologies to cut the carbon footprint of the occupants and create a zerocarbon neighbourhood. Sustainability is a key driver of the scheme, so self-adhesive foam tape has been specified to provide effective long-term sealing of the window and door frame expansion joints and gaps as each house is constructed off site in Citu Works, the developer’s state-of-theart purpose-built factory. The use of ISO BLOCO ONE will significantly help to achieve a Passivhaus target of 0.60 ACH at 50 Pascals airtight seal per completed building. The external seal area provides weather resistance and breathability with a minimum resistance of 1000 Pascals (hurricane forces). The intermediate seal area provides extra thermal and acoustic properties, with a U-value of 0.8 or better, while the tape installation itself gives less than 0.01 m³ air loss when tested at 1,000 Pascals air pressure difference. Mark Fox, operations manager at Citu, said: “ISO-BLOCO ONE is an excellent product,

Doors and windows on new low carbon homes in Leeds are sealed using ISO BLOCO ONE from ISO-CHEMIE

meeting the requirements for an easy-toinstall, cost effective and extremely reliable sustainable sealing solution.” Andy Swift, ISO-CHEMIE’s national sales manager, said: “Developers like Citu are looking at new ways to deliver low carbon homes, which use sustainable technologies. Our tapes support this, delivering measurable airtight, acoustic and thermal sealing properties.” ISO-BLOCO ONE offers a single product ‘fit and forget’ solution for fast and effective sealing based around the European RAL principles of three level sealing - the inside seal area is more airtight than the external one, allowing any trapped moisture inside the joint, or within the wall, to escape outwards rather than into the building. Once installed, ISO-BLOCO ONE ensures a building is better protected from elemental factors like wind, dust and moisture ingress by accommodating the changes in structural movement caused by environmental, cyclical and settlement factors. Product, which has Passivhaus certification, has CE marking and complies with energy saving regulations (EnEV) on windows and doors as well as the RAL quality assurance association, has an EC1 rating for very low emissions and a B1 fire resistant rating. It can accommodate extremes of temperature changes – from -30°C to + 80°C and is available with a 10-year performance warranty. More at https://www.iso-chemie. eu/en-GB/home/

Ian Short, Morley Glass & Glazing’s managing director, said: “We’ve worked extremely hard to guarantee our customers receive the best service at every step of their journey with us. From initial sales support right through to delivery and aftersales, I’m confident that Morley customers will receive a service that is second to none.” Left to right: Morley Glass & Glazing’s client support and aftersales team: Ian Tate, Anoushka Blakeman, Gavin Tate, Jess Owens and Hayden Morse

To find out more visit www.morleyglass.co.uk. READER ENQUIRY NO: 0818/0035

READER ENQUIRY NO: 0818/0036

August 2018 | www.glassnews.co.uk

0818/0037

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

99.8% OTIF FROM SELECTA Within the window and door profile industry there seems to be a decline in service and support, but not in the case of Selecta, whom have, and continue to invest in these key areas. With 99.8% of deliveries on time and in full, Peter Lawrence, Warehouse and Logistics Manager, explains more on the key areas, investments and how the figures stack up. Now in his 24th year at Selecta, Peter has come through the ranks and boasts a broad range of knowledge and experience, which he brings to his demanding role. Peter explains, “Making sure that customers receive their orders in full and on time is the key objective of the department and one we strive to achieve week in, week out. Our on time and in full delivery statistics stand at 99.8%, a statistic we are very proud of, whilst we are always looking at ways to continuously improve our operations.” “One the most recent improvements has seen Selecta upgrade to a newer vehicle tracking system. The tracking system is fitted to all delivery, technical support and sales vehicles and so we can pinpoint their exact location at any point during the working day. The tracking also allows ourselves to work more efficiently and effectively, ensuring that customers receive the service they and their business requires. This has paid dividends in achieving the on time and in full statistics, owing to its visibility of delivery routes, hence the efficiency improvements.” “Being able to pinpoint the exact location of our delivery fleet also enables ourselves to inform customers of the drivers ETA. The system was put to the test during the March ‘Beast from the East’ torrid weather conditions, where we ensured that every customer’s deliveries were completed. Customers were continually advised during the delivery process of the vehicles updated location and ETA. Our team of drivers and internal staff worked fantastically and tirelessly to ensure that our customers received their orders and that the whole journey was relayed to them. We were extremely proud to ensure that every customer received their delivery!” Over the last few months, Selecta has also upgraded a number of vehicles both on and off the road. New HGV’s have been added to the fleet whilst two new multi-directional fork lift trucks have been added to the storage warehouse, improving efficiency,

FREEFOAM HOMEOWNER TESTIMONIAL: “THEY DID A FANTASTIC JOB!” Freefoam Building Products, a leading manufacturer of PVC building products for the Irish, UK and Mainland European markets, announce a brand new homeowner testimonial video. Shot on location in Northamptonshire the short film illustrates the benefits and satisfaction of a homeowner with the Freefoam roofline range and their Freefoam Registered Installer.

Peter Lawrence

warehouse storage space and increased stock holding.

The installation work was completed by Peterborough based company Simply Roofline. Kevin had old tired looking fascia, soffit and guttering. His motivation for replacing with PVC was to improve the look of his home and also save himself costly and time consuming ongoing maintenance. By using Freefoam Registered Installers Simply Roofline Kevin had the reassurance of knowing he would get a Lifetime Guarantee and commented “They did a fantastic job, I could not fault them”

programme to reach through the supply chain and build the Freefoam brand name. Homeowner testimonials have always been an important part of any marketing plan offering a powerful product and brand endorsement. Freefoam have harnessed the power of social media to post engaging, genuine content that really resonates with other prospective homeowners. Louise Sanderson, Marketing Manager explained “We’ve seen a very high clickthrough rate on this post. Kevin’s openness, honesty and genuine satisfaction with the products and the installation shines through. We’re delighted with the end result and see this type of content as a growing part of our brand building programme”

Peter continues, “These upgrades are part of our continual improvement programme within the warehouse and logistics department, with further expansions planned during 2018 and beyond, to manage the increase in the demand of our Advance 70 window and door system.”

As manufactures Freefoam took a strategic decision several years ago to engage with homeowners. Using online consumer focussed websites and the already established Registered Installer Scheme this video is just another part of this ongoing

“It is extremely important when you’re a fabricator that you have, not only the right window and door profile system, but also the right supplier that can service, support and deliver to you and you’re business. Our aim is to build a successful business partnership between ourselves and our customers and one that we can deliver on.”

RESIDENCE OFFERS CONSUMER SHOWROOM ENVIRONMENT AT HQ

With another 25 fabricators joining Selecta in the first six months of 2018, it seems that fabricators are firmly recognising the benefits of working with the fastest growing and award winning PVCu System House. The true versatility and quality of the Advance 70 window and door profile system is now even more prominent and recognised by fabricators and installers across the industry. Make sure you choose the award winning PVCu window and door system supplier that can service and support your business by contacting Selecta on 0121 325 2100, email marketing@selectasystems.com or visiting www.selectasystems.com. Written by Mark Walker, Marketing Manager, Selecta Systems

The Residence Collection has a fully branded showroom that’s not only there to support their growing network of trade partners, but is in fact a fully operational consumer environment which is used to support local installation companies in the Gloucestershire and the surrounding areas, 7 days a week. Dressed in British vintage styling and radiating period charm, the self-sufficient consumer showroom has independent access to the car park and is visible from the main A38. There are toilet facilities, a bar area with kitchen, seating and refreshments and an open plan meeting area with television for customer presentations. On display is the full range of marketing support materials including glossy brochures and a vast array of beautifully presented premium and super premium windows and doors from The Residence Collection. There are nine full sized windows showing R2, R7 and R9 including window combinations, Georgian bar and all three glazing beads for double glazing.

https://www.youtube.com/ watch?v=uLOxfm4yWU4 www.freefoam.com READER ENQUIRY NO: 0818/0039

‘The consumer showroom is multi-functional in that it supports our own work with manufacturing partners and installers, but is also a stand-alone facility for companies and architects relatively local to us. With customers for high-end products more willing than ever to travel, it’s already generated considerable sales, whilst supporting our business in a broader perspective. She continued: ‘It’s also proven to be a template for our installer partners when they consider their own showroom environments as we’re eager to promote best practice and to ultimately help them sell more of our unique products.’ For further information for both retail and trade partner enquiries please visit www.residencecollection.co.uk, e-mail journey@residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.

In addition, there are also four full sized working doors including R9 Solidor, French, glazed open in and timber alternative with panelled sash and mullions to complement the windows. There are a wide variety of coloured and woodgrain options on show across the range including dual colours, along with further corner samples, bay and coupler assemblies. READER ENQUIRY NO: 0818/0038

Sarah Hitchings, sales and marketing director of The Residence Collection commented:

READER ENQUIRY NO: 0818/0040

August 2018 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

STEDEK’S RESIDENCE EXCELLENCE SUPPORTS SHROPSHIRE PRESTIGE BUILDER When a celebrated Shropshire builder needed a sustainable, hassle-free alternative to hardwood, they turned to respected fabricator Stedek for help. RS Burgess & Sons is a long-standing family business committed to quality, reliability and excellent customer service. For years, it’s been carrying out exceptional new-build and renovation work across the region – and it’s always on the look-out for great products from diligent, qualityfocused fabricators. That’s how the company found Stedek. In business since 1994, Stedek has grown into a major modern fabricator, manufacturing thousands of windows and doors for customers all around the country. But where some larger firms let quality slide, Stedek’s ethos couldn’t be more different. “A lot of suppliers are about making the sale at any cost,” comments David Burgess, Managing Director of RS Burgess & Sons. “But more than any supplier we’ve ever dealt with, Stedek are obsessed with quality. “In this instance, we were working on a highend new-build project that required an extraspecial product. We wanted the aesthetics of hardwood, without the expensive maintenance that comes with timber – which made the Residence Collection the obvious choice. But Stedek’s attention to detail took products that were already outstanding to another level entirely. “With Stedek, businesses like ours aren’t just able to benefit from the huge versatility of the Residence Collection – with R9 being the standout choice for heritage applications, R7 ideal for use in the replacement market, and R2 perfect for use in new-build and commercial. We’re able to do that while delivering a level of flawless quality that delights our customers and helps us build on our reputation as one of the standout building contractors in the region.”

CERTASS TRADE ASSOCIATION:

THE NEW INDUSTRY BODY FOR GLAZING

The new industry body for installers, Certass Trade Association, has been launched to give installation companies and tradespeople the chance to make their views heard and get real, practical support to help grow their businesses.

Richard Hammond, Stedek Sales Director, comments: “We want to be Britain’s best Residence Collection fabricator. That’s why our tagline for 2018 is ‘Residence Excellence.’ “We were absolutely delighted to introduce RS Burgess & Sons to the huge benefits the Residence Collection has to offer, and

For more information visit www.stedek.co.uk or call 01922 724724. READER ENQUIRY NO: 0818/0042

OPTIMA DELIVERS THE TOTAL PRODUCT SOLUTION One of the reasons Optima from Profile 22, an Epwin Window Systems’ brand, is so popular is because it makes it so easy to deliver a total product solution. Gerald Allen, Marketing Manager at Epwin Window Systems, explains: “Our Optima systems are designed to fully integrate with other products from the Epwin Window Systems’ portfolio, which delivers a huge competitive advantage when working on projects with multiple elements.” Gerald particularly highlights the Optima advantage on projects needing featurerich solutions. “Today’s homeowners are trading up and choosing higher value, more specialist products. When they do this, they expect seamless sophistication. Optima’s ability to integrate delivers exactly that.” For example, Optima integrates with Spectus’ vertical slider. Its traditional styling and ovolo finishing combined with 21st century thermal efficiency and security mean it is ideal for developments in conservation areas or simply for homeowners looking for a timeless heritage look. The system also suites with PatioMaster’s sliding patio doors. Sliding doors are an increasingly popular alternative to bi-fold doors on home extensions and refurbishments and the PatioMaster door delivers the understated elegance and modern practicality homeowners are

it’s fantastic to be working with a firm that shares our uncompromising commitment to quality.”

Jon Vanstone, Chair of Certass Trade Association explains: “Our industry is faced with many issues – a lack of reliable support, an ageing workforce and poor perception from consumers. Speaking with installers and tradespeople, we understand the extra pressures they have to contend with. As well as staying competitive and professional in a changing market, there’s also a severe lack of available skilled labour. “The Certass Trade Association is focussed on creating practical solutions for these issues and to help develop the entire industry. The membership body is open to all companies in the glazing supply chain who share our vision. “Certass Trade Association is all about its members. We won’t waste time on internal politics or irrelevant issues. Instead, we will collaborate with component suppliers, systems companies, fabricators, training providers and certification schemes to support installers and drive our industry forward. “By providing the support mechanism for installers to redefine the perception of glazing companies, we can build a reputation from the ground up. This will also attract new people seeking a skilled occupation that delivers innovation and best practice service to the UK housing market.”

looking for. There’s even a new Triple-track option that gives the option of having two or four sliding sashes that stack neatly behind each other when opened, so they deliver the open-house feel homeowners want, even on smaller frame sizes. Optima is the perfect complement to Epwin Window Systems’ Frontier range of composite doors, making it easy for installers to tap into the UK’s biggest entrance door market. The range of over 26 door designs offers 44 and 48mm solid timber core leaves and gives homeowners the beautifully high security low maintenance solution they want. Since its launch, Optima has been hailed as the most considered system on the market. Its ability to integrate and deliver more to fabricators and installers is just one example of this. It’s why it’s already a commercial specifier favourite and is attracting more and more trade customers too.

Certass Trade Association works with installers to get their views and feedback on what they need from an industry body. The team behind the new association have first-hand experience in successful membership bodies for other sectors in the construction industry. This gives them impressive insight and knowledge of how to create greater reputations through the delivery of a valuable, skilled workforce who use innovative products and best practice to deliver a superior service to consumers. Jon adds: “Certass Trade Association will take a collaborative approach with other companies who share our vision in championing the local installers offering great service to homeowners. The goal is to improve our entire industry.” See the Certass Trade Association pledge at www.certassta.co.uk.

Tel: 01952 290910 www.profile22.co.uk READER ENQUIRY NO: 0818/0043

READER ENQUIRY NO: 0818/0044

August 2018 | www.glassnews.co.uk

WARNING

0818/0000

0818/0045 With crippling fines of up to €20 million or 4% of your annual turnover, it’s imperative yourmillion business complies GDPR. If With crippling fines of upthat to €20 or 4% of yourwith annual With crippling fiabout nes ofwhat up toit €20 million or 4% of your annual you’re worried means for your marketing, speak to the turnover, it’s imperative that your business complies with GDPR. If turnover, it’s imperative that your business complies with GDPR. If specialists at Insight Data. you’re worried about what it means for your marketing, speak to the you’re worried about what it means for your marketing, speak to the specialists at industry’s Insight Data. Insight is the leading provider of B2B marketing data. specialists at Insight Data. By usingisSalestracker, onlineprovider database, we provide the data. safest Insight the industry’sour leading of B2B marketing Insight is thetoindustry’s leading provider of B2B marketing data. way for you win new business, providing information on over By using Salestracker, our online database, we provide the safest By using Salestracker, our online database, we provide the safest 60,000 customers. way forpotential you to win new business, providing information on over way for you to win new business, providing information on over 60,000 potential customers. 60,000 potential customers.

The Insight database includes: The Insight database includes: The Insight database includes: 15,000 fabricators and installers 15,000 fabricators and installers 25,900 builders 15,000 local fabricators and installers 25,900 local builders 3,200 25,900housebuilders local buildersand major contractors 3,200 housebuilders and major 3,200 housebuilders and major contractors 15,300 architects contractors 15,300 architects 15,300 architects

Call Insight Data today on 01934 808 293 or email hello@insightdata.co.uk Call today on 01934 808 293 hello@insightdata.co.uk make your marketing is compliant. Call Insight Insight Data Data to today onsure 01934 808 293 or or email email hello@insightdata.co.uk to to make make sure sure your your marketing marketing is is compliant. compliant.

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SUCCESSFUL FIRST YEAR SEES REHAU RE-SIGN WITH INSIGHT DATA REHAU, one of the UK’s leading and most respected PVC-u systems houses has re-signed with industry data specialists Insight Data, extending their successful partnership for a second year. With the aim of promoting their range of polymer solutions to fabricators, installers and architects nationwide, REHAU tapped into the unrivalled prospect database of Salestracker, Insight Data’s revolutionary sales and marketing platform. The results proved to be so successful for the PVC-u specialists that they have put their full support behind Salestracker for the second successive year. “It’s fantastic to see customers so impressed by our services that they renew their partnership with us. That is especially true when it is a highly-regarded business like REHAU,” comments Jade Greenhow, Operations Director at Insight Data. “We are absolutely delighted to renew our partnership as we continue to provide the accurate data and market intelligence they need to drive their business forward. We certainly predict further success in the coming 12 months.” Martin Hitchin, Head of Windows and CEO at REHAU adds: “Our business is built upon fantastic relationships both with our customers across the globe and our suppliers like Insight Data. In a short period of time, Salestracker has become an integral part of our operation, providing the business information we need to reach out to potential customers who are relevant to our business. “We firmly see Salestracker and Insight Data as important parts of our sales and marketing

Martin Hitchin Head of Windows and CEO at REHAU

strategies moving forward - especially as the market changes so rapidly. We look forward to working with Jade and the team at Insight Data over the coming year.” Combining an online prospect database, CRM system and integrated email marketing platform, Salestracker provides the up-to-date information and the means to communicate with over 60,000 potential customers from across the industry. Updated in real-time thanks to Insight’s in-depth seven stage verification process, Salestracker not only provides contact details but business information such as frames per week, suppliers, areas operating in and even credit ratings. It means companies like REHAU can effectively target fabricators, installers, architects and main contractors – learning all they need to know before their sales team step foot on the premises. Better still with GDPR now in effect, Salestracker provides the only viable way to market to prospects thanks to Insight Data’s extensive preparations and the firm’s pioneering real-time data – a major factor in GDPR compliance. For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0818/0046

MILA ANNOUNCES PLANS FOR FIT SHOW 2019

“We’re already planning the new products we’ll be launching at the show, and we’ll be backing the organisers all the way with their focus on skills and training.” Mila has stated that it wants to help the organisers make the FIT Show an event which fabricators and installers feel they can’t afford to miss – not just because of the number of new products on display but because of the amount of free advice and skills training on offer.

When highly respected installation business Barker and Cresswell Glass needed large-span glazing products for a stunning new-build development, they knew exactly who to turn to for help – Astraseal. The experienced trade and commercial fabricator partnered with Barker and Cresswell Glass to help create a stunning installation. The property in Hertfordshire benefitted from Astraseal’s large span glazing products, including a 7.5m Visoglide Door and EcoFutural tilt and turn windows, both designed by Smart. The products were customised with RAL 9001, a cream colour and one of 150 shades in the RAL range of colours offered by Astraseal. Visoglide Plus offers the contemporary styling and robust performance associated with Smart whilst delivering superior thermal performance. Profiles have also been designed to improve both strength and weather resistance. The system is also suitable for use with auto slide opening mechanisms. The EcoFutural tilt turn is part of a versatile range of high-performance windows that utilise Smart’s chambered polyamide thermal break technology, which creates a barrier between the cold air outside and the warm air inside. Based in Naezing, Waltham Abbey, Barker and Cresswell Glass operates throughout the Essex area and the company has been a regular Astraseal customer for 25 years.

Mila has announced that it will be back at the FIT Show in 2019. The hardware specialist, which made such a memorable impact at the show in both 2013 and 2016, is promising an exciting stand once again, packed with new products and innovations. Managing Director Richard Gyde explained: “We’ve always been huge supporters of the FIT Show, both as exhibitors and as visitors, because of the way it brings the whole industry together and showcases the very best of what we all do. The 2019 event looks like it will be the biggest and best event yet, and we’re delighted that we’ll be a part of it.

ASTRASEAL SUPPORTS BARKER AND CRESSWELL GLASS WITH STUNNING NEWBUILD PROJECT

Gary Barker, Managing Director of Barker and Cresswell Glass, comments: “Over two and half decades, the standard of service

we have received from Astraseal has never been anything less than excellent and they delivered once again on this project. “In this instance, we were working on a high-end project that required an extraspecial, modern product. We wanted a dynamic residential sliding door that maximises light and provides stunning, unimpeded, views and the Visoglide was perfect. “We were delighted with the results. The quality of Astraseal’s products are second to none and with their support, we have been able to take on much more complex jobs than we would have been able to manage on our own.” Colin Stanley, Astraseal Operations Director adds: “We are delighted to hear that Barker and Cresswell Glass have benefitted from our range of large span glazing products. What’s great about these products is that they are suited to both replacement and new build markets. “They are a fantastic installer, and they have done stunning work on this project. It’s always a pleasure to be able to support them and we look forward to collaborating with them on dozens more projects in the future.” With one of the biggest portfolios in the industry, Astraseal has built a strong reputation for high-quality aluminium and uPVC products including windows, doors and conservatories. For more than 30-years, operating from Wellingborough, Northamptonshire, Astraseal’s ethos has been to offer exceptional products with customer service that goes above and beyond. For more information call Astraseal on 01933 227233 or visit www.astraseal.co.uk.

Mila’s own specialist Technical Team, for example, will be advising on how to meet all the latest safety and security legislation, and demonstrating everything from performance testing to saving time on hardware installation. It will also be backing the campaign to attract more young people into the industry by showcasing its young leadership programme and the many career success stories which that helps to create. More details are at: www.mila.co.uk. READER ENQUIRY NO: 0818/0047

READER ENQUIRY NO: 0818/0048

August 2018 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TEAL PRODUCTS TO SHOWCASE NEW OPENINGS FOR VISITORS AT THE FIT SHOW 2019 Teal Products, the renowned specialist distributor has announced they will be exhibiting at The FIT Show 2019, aiming to highlight to visitors the benefits of the growing window control market. The Gloucestershire-based firm will be heading to the NEC in Birmingham with their full range of openers, actuators and both manual and electric window control systems. Designed for use in both residential and commercial applications, the Teal Products range allows installers to automate the operation of both windows and rooflights, and even create a smoke ventilation system. “After a very busy and successful 12 months for the business, we are delighted to confirm our appearance at The FIT Show 2019,” comments Sam Yiend, Director at Teal Products. “With the increasing demand for our window control systems from installers looking to increase the value of their projects and diversify in a competitive market, the timing is perfect to head to the NEC and showcase our range to visitors. “We also want to use the platform to answer those trepidations that some installers have which ultimately stop them from taking advantage of both this buoyant market and the consumer-led movement towards ‘Smart Homes’. In reality, it’s not as complex as they may believe, especially with our 17+ years of industry experience, full technical assistance and bespoke one-page instructions for each product helping to support installers every step of the way.”

SPECTUS CREDENTIALS SECURE NEW BUILD CONTRACT WITH EYG COMMERCIAL Long-standing Spectus fabricator, EYG Commercial, have recently completed a new build affordable living rental project with Hull City Council. The contract involved the installation of 40 casement windows and 14 composite doors in seven new two-bedroom bungalows built to the Lifetime Homes Standard.

This year alone, Teal Products has introduced a number of new products to its line-up. First, the firm added the new folding arm actuator from WindowMaster, which can open a side-hung window or door to 90-degrees in just 60 seconds. This was swiftly followed by the Micro Evo chain actuator from Mingardi which can turn an ordinary window or rooflight into an automatic opening device. The MicroEvo is fully compatible with Teal’s range of electric control systems that can open and close manually via a switch or remote, or automatically based on a timer, thermostat, rain sensor, wind sensor or even a CO2 sensor - allowing installers to offer both an intelligent automation package to consumers and an effective smoke ventilation system for commercial properties and highrise residential buildings.

The seven new bungalows have been built on land in Shannon Road, Longhill and have been designed to provide flexible living space for carers to stay at the bungalows and provide long term care to older tenants. The contract to manufacture and install the windows and doors was secured by EYG Commercial who held all the necessary credentials for the project and commercial expertise. This new project needed a modern contemporary look to its window and door products. As such the 40 casements windows were manufactured in anthracite grey on white using the popular Spectus Elite 70 window system. Nicola Arnott, Marketing Manager of EYG Commercial said: “We have partnered with Spectus for many years and the quality of the Elite 70 system ticks all the boxes for us in terms

of quality, commercial-acceptance and flexibility. We were awarded the contract as not only do we offer the commercial credentials required for the job, but our products are both PAS24 and Secure by Design compliant as standard which was the winning factor for the contactor.” The EYG Commercial installation team completed the six month project on time and are justifiably proud of the finished result. Nicola comments: “We work hard to ensure that every job runs smoothly and this was no exception. But successfully completing a job of this type on time and on budget is always something to celebrate. The anthracite grey on white windows offer a modern, contemporary feel to the bungalows and we are delighted they chose this colour option. It was a worthwhile project to undertake and a huge team effort by all parties to ensure the bungalows were completed to the exacting standards on time.” A project of this type demands superior products and a first-class installation approach if it is to be completed successfully and offer long term benefits. The combination of Spectus’ Elite 70 products and EYG Commercial’s expertise ensured both of these have been achieved. Established in 1971, EYG Commercial is a well-respected leader in the design, manufacture and installation of commercial windows, doors and curtain walling projects. They have partnered with Spectus since 2003 and manufacture the Elite 70 system from their impressive fabrication plant in Kingston upon Hull.

Founded in 2000, Teal Products is one of the UK’s leading suppliers and distributers of manual and electric window openers, controls and actuators. Family-owned and family-run, Teal prides itself on its extensive product range from the industry’s leading brands along with its comprehensive customer service including technical assistance, training and after-sales support.

Spectus Tel: 0808 178 3370 - www.spectus.co.uk

For more information visit www.tealproducts.com or call + 44 (0) 1242 620318.

EYG T: 0800 181 888

READER ENQUIRY NO: 0818/0050

READER ENQUIRY NO: 0818/0051

A HOMECOMING FOR BRODIE – THANKS TO COMPLETE ALUMINIUM AND GLAZERITE It was enough of a blow when a young Hampshire couple discovered their new-born son was severely disabled and would need 24/7 professional care. But it came as a second shock to hear he could not be allowed home from hospital because their house was not big enough to accommodate the nursing facility. Strict rules meant he and his nurse would need separate bedrooms. But their partowned local authority home had only two bedrooms for parents Paul Boyd and Rebecca Jones and older daughter Megan, 6, and a conventional extension would not be allowed. The answer came from local installer Complete Aluminium Systems and the Glazerite UK Group who came up with a clever conservatory solution that would allow Brodie to live with his family after all.

A simple knock-through from the existing kitchen means the new 4m X 3m PVC-U conservatory is now the family’s living space, so the original living room is now Brodie’s bedroom, with a stud wall to create a hallway through to the kitchen. The family also received help from a range of other local companies who offered their services to help complete the various interior and exterior elements of the project. With the project now completed and Brodie home, the family could not be happier with the outcome, and wrote to say: “We have been blown away by people’s kindness and without it, it is likely Brodie would still be in hospital. As it stands our little family is all back together adapting to our new normal. None of which would have been possible without all your help.”

Greig Hayes of Complete Aluminium Systems said: “It was a rewarding experience to be able to help this family but we could not have done it without the support of Glazerite, as well as all the other local contractors.”

Glazerite Director Jason Thompson added: “This is one of those cases where a little lateral thinking could make a world of difference to a family’s future. We were very glad to have been a part of it.” The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a long-standing Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. www.glazeritewindows.co.uk READER ENQUIRY NO: 0818/0052

August 2018 | www.glassnews.co.uk

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23 – 26 OCTOBER 2018

PURE INSPIRATION The latest trends, products and innovations. Meet the top experts in the glass industry to discuss and implement your visions. Nowhere else, only here at the world’s leading trade fair glasstec. Be part of it! 0818/0053

Find out more:

glasstec-online.com/architecture

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AT A VENUE MORE AKIN TO THE AFRICAN BUSH THAN VERDANT WILTSHIRE, DECEUNINCK AND VBH HELD THEIR ANNUAL GOLF DAY

Deceuninck and VBH's guests gather for a briefing before the shotgun start

Mark Castle let’s one go

And there I am on a workday Thursday looking out over the sunburned veldt and staring through the heat haze that is present even at 09.30 in the morning with temperatures climbing into the high 20 degrees even at that time of the morning. I’m waiting to see a herd of wildebeest making their way to the watering hole at the front of the 18th green. Hold on a minute. 18th green? Yep. This is Bowood House in rural Wiltshire whereas I’m sure some of you fully expected I’d copped hold of another great Editors’ trip and was off somewhere in Africa! All it needed was a few vultures

flying overhead and a lion prowling through the burned off rough to complete the illusion of being in some far-off land. Deceuninck and VBH have a happy habit of picking great weather for their annual golf day and 2018 was no exception. Now you may feel, having had weeks of glorious weather, that it was a racing certainty for this year but may be this is the last hurrah of a hot summer. Some reported driving down in rain and certainly, on the way back, some sort of dampness appeared on my windscreen only for me to realise that, indeed, it was rain – something we haven’t seen for a long time and, to be fair, it evaporated almost before you could get the windscreen wipers on. As the golfers assembled and were briefed for the shotgun start, it looked as if a large part of the assembled company were looking at their ‘phones. Poor form surely? But no, these were the scoring devices whereby gross scores were entered and stableford points worked out automatically. And not just that, live scoring so that

Good chip!

It went that way!

Lining up a putt

Deceuninck’s Chris Jones takes the sensible option while it’s beer for MB Frames’ Paul Young

August 2018 | www.glassnews.co.uk

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Shouldn’t the ball be going the other way

Whoa! That’s tiger country!

To the winners the spoils – From left to right: Lew Harvey, Russel Crocker, Bryan Lacey, John Winter

Farhan Noor and Andy Smith

VBH’s Peter Rowlands with Didier Leclercq, Sabine Leclercq and Mark Hutchinson

Robbie Clarke, Rob McGlennon, Tony Bethell, Suki Sohal and Neil Dattani

Practice before the off

Action on the green

Now that’s a tricky stance for John Winter

“These events take some organising and all credit and thanks must go to Deceuninck’s Carol Hearn and Gaby Handy, as well as Gary Gleeson from VBH. Thanks also to Rob McGlennon, Managing Director of Deceuninck UK and Simon Monks, Managing Director of VBH (GB) for their generous hospitality and who entertained their customers and guests, royally.”

everyone could see everyone else’s progress and a leader board was maintained back at the clubhouse. Isn’t technology wonderful? Luckily I managed to sidestep being in charge of scoring and let someone else work out how to use it!

www.glassnews.co.uk | August 2018

As you would expect, the fairways were burned out, hard and fast, but the greens were in excellent condition. Although the rough resembled hay and was not as punishing as it might be, there was still enough trouble to cause plenty of disasters and searching for balls. As ever, the cream finds its way to the top, and the prizes were well deserved. Deceuninck’s very own Russell Crocker won the individual prize with a score of

38 stableford points and was part of the winning team made up of himself and Lew Harvey of Deceuninck and Urban Windows’ John Winter and Bryan Lacey with an overall score of 81 points (best two scores to count). Russell also took the longest drive accolade that was rumoured to be in the region of 347 yards and Castle Building Products’ Mike Richmond was Nearest the Pin. It was nice to see some lady players this year and the longest drive went to Sabine Leclercq. Bowood Hotel Spa and Golf Resort provides a fabulous venue for Deceuninck and VBH’s Golf Day and the organisation was, as ever, impeccable. These events take some organising and all credit and thanks must go to Deceuninck’s Carol Hearn and Gaby Handy, as well as Gary Gleeson from VBH.

Thanks also to Rob McGlennon, Managing Director of Deceuninck UK and Simon Monks, Managing Director of VBH (GB) for their generous hospitality and who entertained their customers and guests, royally. Some may wonder what Rob McGlennon, a yachtsman and not a golfer, was doing while everyone played the course? He was holding a sales meeting, albeit in the sunshine and right outside the bar! I guess there are worse venues for a sales meeting!

READER ENQUIRY NO: 0818/0054

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NEW CARL F DIRECT WEB SITE An enhanced, mobile friendly Web site for Carl F direct offers rapid product search functionality and customer access to detailed account information. The on-line shop, which is part of the Carl F Groupco organisation, features over 1,500 professional on-site tools and accessories for the glazing sector and other building industries. The Web based service includes hand/power tools, measuring/ maintenance products, health & safety equipment, clothing/footwear and ladders. Launched in 2007, Carl F direct has attracted many major brands including Apache, DeWalt, Glazpart, Rapierstar and Wera. Designed to offer an alternative to trade counters, and targeted specifically at

industry users, Carl F direct provides an extensive range of products and ancillary items such as workwear. The service provides competitive pricing, regular offers and next day delivery for stocked items. The upgraded, product focussed Web design enables users to filter their search easily and quickly by price, size, manufacturer, colour or type. After registration on the new site, customers are provided with comprehensive account data enabling access to their order history. Other feature enhancements to the Carl F direct Web site include the ability to view availability and product details plus adding to a wish list, downloading product information and sharing on social sites. Visit: www.carlfdirect.co.uk

EUROGLAZE WELCOMES REHAU’S RECYCLING INITIATIVE Euroglaze has become one of the first trade fabricators to start manufacturing windows using Rehau’s new co-extruded Total 70 profiles, which use a virgin skin around a 100% recycled core. The Barnsley based company says that, in the wake of Blue Planet II and the ongoing furore around the use and disposal of single use plastics, it is delighted to be able to promote a positive plastic recycling message out to its customers. Managing Director Martin Nettleton explained: “From the perspective of a PVC-U trade fabricator, Rehau’s switch to a sustainable co-extruded core for profiles in its Total 70 range couldn’t have come at a better time. “We know that retail buyers are increasingly questioning the choices they make with regard to all types of plastics, but, as has been demonstrated by Rehau’s investment in the PVC-R facility to recycle its own frames, the PVC-U window industry is actually way ahead of other sectors when it comes to recycling.

An enhanced Web site for Carl F direct can be accessed on a range of devices

READER ENQUIRY NO: 0818/0055

“We’ve created a brand new marketing campaign to promote that sustainability message to the trade, and we will be helping the stockists and installers who buy from Euroglaze to pass it on to environmentally conscious retail customers.

We want everyone who buys our frames to understand that not only are they made from recycled materials, but that the material they are made from can be recycled up to 10 more times as well.” What is particularly reassuring for Euroglaze is Rehau’s guarantee that the quality and performance of the co-extruded Total 70 profiles is entirely comparable with 100% virgin material. Martin added: “The product has all the same performance characteristics as its less environmentally sound predecessor which had just 10% recycled material in it, and it passes through all our machinery in exactly the same way. “We are confident that it will give us and, just as importantly the companies who buy from us, a great opportunity to win new business.” Further details are at: www.euroglaze.co.uk. READER ENQUIRY NO: 0818/0056

WINDOW INDUSTRY ELITE STORM WESTON PIER FOR SPECTACULAR SUMMER BALL Weston-Super-Mare’s Grand Pier was closed to the public as some of the biggest names across the glazing and construction industry descended on the town to enjoy a spectacular evening at the Ascot Summer Ball. The prestigious, invitation-only event was hosted by two of the biggest names in the glazing industry, Purplex Marketing and Insight Data, both part of the Ascot Group. And it added a touch of Hollywood

Richard Bryant and Sarah Binns, Window Ware

glamour to the popular seaside town as guests arrived on the red carpet in style dressed in tuxes and dresses. Around 200 VIPs, high flyers, CEO’s and Managers from some of the industry’s biggest companies in the UK, such as Yale, Edgetech, Liniar and AluK, came together for an evening that included a champagne reception, gala dinner, live entertainment and a DJ. Guests also had exclusive access to the Pier’s thrilling indoor theme park, which

Norman Hornigold and John Savage, SEH BAC

included a full-size go-kart track, to really let their hair down for the evening.

on next year, when we hope to host an even bigger and better Ascot Summer Ball!”

The event was hailed a great success by those in attendance, and Andrew Scott, CEO of the Ascot Group, commented: “We have had a fantastic year, from hosting The Glazing Summit to expanding as a group, and this event was the perfect way to celebrate and to say a big thank you to our hard-working team and our esteemed clients.

Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe.

“It was an opportunity to enjoy a very special evening, network with influential people from the industry and have fun. I didn’t think last year’s event could be bettered, but we certainly managed it. Roll

For more information, visit www.purplexmarketing.com or call 01934 808132. READER ENQUIRY NO: 0818/0057

August 2018 | www.glassnews.co.uk

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PURPLEX AND INSIGHT DATA CONQUER MIGHTY MARINES CHALLENGE A team of eight hardy souls from two of the biggest names in the glazing industry braved the heat to take on the Royal Marines Charity Bootcamp Challenge – and lived to tell the tale. Purplex and Insight Data are both part of the Ascot Group, and ‘Team Ascot’ was made up of Sam Cross, Wayne Madge, Stephen Chan, Steph Massie, Aaron Potter, Melissa Larkin, Mike Neath and Ed Frater. And they did the company proud by conquering the tough test to raise money for the Royal Marines Charity, with Ed coming out on top and winning an individual award for accumulating the most points during the day. The gruelling six-hour challenge was held at Nailsea and Backwell Rugby Club in North Somerset and featured teams going headto-head over five stations that followed the training and ethos of the Royal Marines. Due to the intensity of the challenge the team had weekly training sessions with a local personal trainer prior to the event. Sam Cross, Account Director at Purplex, said: “It was exhausting, and we were certainly pushed to our limit, but the whole team did really well, and it was all in aid of a fantastic

FRAMEXPRESS CELEBRATES

A DOUBLE ANNIVERSARY

Team Ascot Left to Right - Steph Massie, Sam Cross, Stephen Chan, Mike Neath, Melissa Larkin, Aaron Potter, Wayne Madge, and Ed Frater (centre)

cause. Thanks to everyone who sponsored us – your support is very much appreciated.” Andrew Scott, CEO of the Ascot Group, was there to watch and lend his support, and he said: “To come through such a fierce test was an outstanding achievement and I am incredibly proud of the team. They worked very hard in the weeks leading up to the day and it paid off. The team have currently reached just over half of their £1,000 target and some of the industry donated to the cause. If you would like to donate, visit www.justgiving.com/ fundraising/ascotgroupact. For more information, visit www.purplexmarketing.com or call 01934 808132. READER ENQUIRY NO: 0818/0058

From inception, to perfection

2018 is a milestone year for FrameXpress, one of the UK’s largest independent fabricators of PVC-U windows, doors, conservatories and composite doors. It’s 20 years since the business was founded – and 20 years since the company started fabricating Profile 22, an Epwin Window Systems brand. Mark Westbrook, one of the founders of FrameXpress, said: “FrameXpress has been working with Profile 22 from day one. It’s an impressive amount of time to be working with a supplier. We chose Profile 22 for the superb quality and range of products. It has served our customers very well. They get a full range of products: windows, doors, patio doors and hardware which makes it easy for them, and us.” It’s a decision that’s definitely standing the test of time too: Mark says Profile 22’s Optima system is “spot on for today’s market.” It isn’t just the quality of the system that has kept FrameXpress with Profile 22 for so long. Mark and his team appreciate the strength of Profile 22’s support. “One big benefit to the customers at FrameXpress is our very fast turnaround times, just 48 hours for white windows, and that’s made possible because of our strong relationship with Profile 22.”

From left to right: Mark Westbrook FrameXpress, Lawson Price - Epwin Window Systems and Stuart Green - FrameXpress

Mark sums up the significance of the milestone by saying: “Twenty years is a long time in any industry, but for a company to maintain a partnership for that length of time with a key supplier is definitely something to celebrate.” FrameXpress was launched by Stuart Green and Mark Westbrook in 1998 and has grown from just four staff to a dedicated team of more than 80 employees. Its headquarters are a 35,000 sq ft state- of-the-art factory based in Telford, Shropshire and has customers nationwide. The company has a reputation for being a reliable, friendly and committed fabricator that helps its customers grow their businesses and endeavours to exceed expectations time after time. With 2018 seeing the company’s twentieth anniversary it seems it’s a recipe for success. Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0818/0059

0818/0060

Our technical strides ensure we remain the leading UK manufacturer of highest performance warm edge spacers. We supply the largest volume of spacer bar to the UK market. From initial design and compounding of raw materials, through the manufacturing process to delivery to the customer, our multiple award-winning team of specialists continue to enhance and develop new products for the window industry. We now supply over 2,000 insulated glass components.

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(Thermal Conductivity Value 0.14W/mK and Psi values as low as 0.029)

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Proud winners of The Queen’s Award for Enterprise: International Trade 2017 www.thermosealgroup.com • +44 (0) 121 331 3950 • sales@thermosealgroup.com

www.glassnews.co.uk | August 2018 00012 THE Ad Campaign 2017 A5 Ad Current.indd 1

29 10/10/2017 12:38

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JOIN BYSTRONIC GLASS AT THE TOP When the glasstec trade fair opens its doors in Düsseldorf on 23-26 October 2018, Bystronic glass will present innovations and trends in architectural, automotive and display glass manufacturing in Hall 14 at Stand A51/A52 true to the motto “Join us at the top.” This exhibition motto will be taken in a proverbial sense because visitors of the Bystronic glass booth are awaiting an unique “sporting challenge”. What kind of event highlight it is all about, this secret we won’t be giving away now. Bystronic glass will present more than 50 years of experience in innovative glass processing solutions for the architectural, automotive and display glass industries in over 1,000 sqm of exhibition space. A number of moderated, live machinery presentations will take place every day to provide the visitors with an in-depth view of the fascinating technologies. Cooperation partner HEGLA will again be on the neighbouring stand, enabling the customers to easily enter into discussions with experts from both of the companies.

I.G. UNIT SEALING IN MAXI SIZES The Bystronic glass sealing robot jumbo’sealer is a solution for efficient I.G. unit sealing in maxi sizes. The core is its dynamic mixing system. In contrast to the static mixing system that is very common in the sector, the dynamic mixer works with a significantly reduced material pressure. With a flow rate of up to six litres per minute, it also makes the utmost material volume available. As a result, the jumbo‘sealer is able to seal even deep spacer setbacks of rectangular units compared to other machines in the market. With the XXL version, glass sizes up to 18 m in length at a total weight of up to 10 tons can be sealed – and this for up to 4-sided stepped I.G. units. What also sets it apart from other sealing robots in the glass industry is its automatic material changing system that allows operator-free changing of the sealing material – from polysulphide to silicone for instance – inside two minutes. Furthermore, there are several undergripping options in the discharge area that support the removal of the fully sealed Jumbo units.

ARCHITECTURAL GLASS – ARRISSING ON HIGHEST LEVEL With the new arrissing machine multi’arrisser Bystronic glass will present a fast and userfriendly solution for high quality arrissing of straight glass edges. Bystronic glass still excels in the proven cup wheel technology guaranteeing the best arrissing quality at low operating costs. The cup wheels adapt individually to different edge geometries of rectangular and shaped formats. Premium low-E glass can be processed without any contact of the coated surface. Due to its compact design the multi’arrisser requires a small footprint. It can be used as stand-alone solution or can be integrated into an I.G. production line while offering a wide range of applications in tempered, laminated or I.G. manufacturing.

FLEXIBLE SPACER FRAME PRODUCTION OF WARM EDGE SPACERS A further new product of Bystronic glass is the spacerbender MULTI, an economical solution especially for bending warm edge spacer profiles with heated corners. Besides these products aluminum- and warm edge hybrid profiles can be processed automatically. Its flexibility underlines the spacerbender MULTI by the fact, that there are no tool modifications for the processing of different spacer types, spacer thicknesses and colours requested. Additionally thanks to its user-friendly guidance the spacerbender MULTI is impressive with its perfectly formed and radius-free 90° heated corner of warm edge spacers. This proven technology is based on a patent of the company Lombarda Macchine S.A.S. Furthermore the machine wins over its modern design that has been styled by the renowned DESIGNPF – School of Design in Pforzheim (Germany).

GLASS HANDLING – CUSTOMERS REMAIN FLEXIBLE With B’VACOOM Bystronic glass will present a completely new generation of handling equipment for efficient flat glass and plate processing. This new developed machine generation represents a successful combination of traditional equipment manufacturing and digital transformation, let’s call it Bystronic glass 4.0 in practical use. The integrated load control ensures that just the appropriate maximum weight may be lifted. By means of the automatic vacuum

control the suction cups are displaying eventual vacuum losses and switch off immediately if the vacuum for the requested weight won’t be available anymore. Additionally predictive maintenance will be possible with the new B’VACOOM generation. Integrated sensors intelligently signal the essential change of the suction cups or other components for the vacuum generation. The ergonomic design and the proven rigid guidance require minimum effort for the operator and the new designed touch display offers simple machine operation and numerous analysis tools, e.g. the daily output. Increased safety offers among others the password protection of the B’VACOOM handling devices against unauthorized use.

EFFICIENT MANUFACTURING OF AUTOMOTIVE AND DISPLAY GLASS Profitability in automotive glass and display glass processing will now be redefined. At glasstec 2018 Bystronic glass will present the B‘CHAMP WS, a complete cell for the pre-processing of windshields. B’CHAMP installations enable fast and precise cutting, breaking, grinding and drilling of automotive or display glass down to 0.4. mm glass thickness. By optimising the key components for the glass processing in a linear manner, space is saved through ingenuity. This leads to a reduced footprint of up to 50 %, a transparent and continuous material flow as well as a simple installation and improved maintenance possibilities. The improved accessibility to the key components and the innovative software-based support dramatically improves changeover times. For glass producers this means shorter changeover times when changing the model, simplified maintenance and highest possible flexibility in connection with the automated single piece production.

Due to the modular design of the B’CHAMP, it enables to combine several cells together or add additional components that are individually adapted to the customers’ specific requirements – from glass loading, to primitive cutting, through to finished pre-processed automotive or display glass – all in one system.

BYSTRONIC GLASS 4.0 – CUSTOMERS LOOK TO THE FUTURE In the future everything will be more closely connected: machines, data, processes and applications. Bystronic glass connects all of these modules within the process chain by means of integrated data management – therefore providing customers with considerable competitive advantages. All of the measures, services, products and business models are aimed at securing quality in the final products, increasing the availability of the plants, and shortening process times, which ultimately result in reduced costs and increased revenues. How this Bystronic glass 4.0 works, glasstec visitors are able to discover at a concrete example at the Bystronic glass stand.

LECTURE AT INTERNATIONAL CONFERENCE – FUNCTION MEETS GLASS Being a part of the International Conference «Function meets Glass» Bystronic glass will hold a lecture on Monday, 22nd October 2018 at 4.30 p.m. entitled «High efficiency in thin glass manufacturing – from glass cutting to edge processing». Dr. Robert Prange (Managing Director Bystronic Maschinen AG, Bützberg/ CH) will give a comprehensive overview about the different fields of application in thin glass processing and the coherent requirements of the technical equipment. www.bystronic-glass.com glasstec 2018 –Hall 14 – Stand A51/A52 READER ENQUIRY NO: 0818/0061

August 2018 | www.glassnews.co.uk

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BUILDING OUR SKILLS

IN FENESTRATION

Building our Skills in Fenestration launched in June 2018. Glass News interviewed Mick Clayton, CEO of GQA Qualifications - the industry’s awarding body for Fenestration and Glazing qualifications. GQA is helping to spearhead the campaign, and Mick gives an insight to how the campaign will work and who can get involved.

What is Building Our Skills in Fenestration and how did it come about? The campaign is aimed at school-leavers, parents, teachers and other interested parties mainly through online media, with the aim to show individuals how they can gain a career in the industry and identify which job opportunities they could follow. The campaign came about whilst brainstorming ideas with our marketing agency, Inside The Box Marketing. We have always campaigned to improve the quality of individuals in the industry through learning and qualifications; but, even more so lately, when we started to become concerned for the increasing shortage of newcomers and youngsters into the industry. Working with Inside The Box Marketing, GQA has establish an industry-wide initiative which could: attract new blood, hold no competitive bias for any one company, encourage relationship building and engagement between the industry and education institutes. GQA will be championing the campaign through its network of GQA approved training centres, who provides National support to youngsters and newcomers to achieve a variety of academic and professional qualifications.

Who is getting involved and what commitment are they giving to support the campaign? The campaign currently has over 30 employer supporters; however, we are encouraging more businesses to get involved. Companies from any sector of the industry are welcome to join the campaign, promote and showcase Fenestration.

www.glassnews.co.uk | August 2018

Inclusion is free, but organisation will be asked to commit by pledging their support to promote the campaign: displaying its logo, supporting social media efforts, providing marketing collateral in line with the needs of the campaign, enthusing their employees, suppliers and customers to support and become advocates of the campaign and more importantly provide genuine support to youngsters and newcomers entering the industry by giving them the tools to learn, train and become professional at their job.

How will the campaign be promoted, funded and developed now and in the future? WEBSITE A website has been developed to promote the campaign and with the support of company supporters contributing marketing material, the site will give visitors the chance to view information on the Fenestration industry: its history and where it is today, potential qualifications and the skills people could gain, different career paths, job opportunities, apprenticeship schemes, training centres, case studies and other news stories.

other video footage of interviews with business owners, directors and personalities from the industry and utilising images of companies from all corners of the sector be used.

HASHTAG CAMPAIGN

THE FUTURE

available on the website and development of more practical training centres, in which individuals and companies can gain additional hands-on skills are currently being reviewed. Ambassadors and mentors are also being recruited to help spearhead and advise businesses and newcomers.

Social media – Twitter has been set up to help increase awareness of the campaign and push visitors towards the new website. The immediate use of a hashtag campaign, using images of supporters, current apprentices and training centres all carrying relevant sayings like #Buildingourskills,

A three-year strategy is in place to support the campaign, with plans to develop and encourage more businesses to embrace the principles of Building Our Skills. Support from GQA Approved Training Centres will offer the latest information on recruiting, training, qualifications and funding

Can you tell our readers, why companies should get behind Building Our Skills in Fenestration campaign There is no short-term fix in eliminating the skills shortage, but there could be a long-term plan to create a professional and knowledgeable sector by proving how rewarding it can be working in Fenestration. Let’s face it, most of us have made a great living out of working in the industry and many of us have a story to tell! Raising its profile, through a single, but united voice is a perfect way of creating awareness, and as the campaign gains momentum through individual businesses, colleagues, suppliers, customers, schools, teachers and parents – this voice will become louder and more noticeable, creating the awareness needed. www.buildingourskills.co.uk Contact Chris Globe on 07429 103925 or Steph Tague on 07789 344479, Inside The Box Marketing or Mick Clayton on 0114 272 0033. READER ENQUIRY NO: 0818/0062

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

0818/0063

THE PEARL FAMILY! JOIN THE FAMILY!

Jeff Walsh Managing Director 34 years experience – 20 years service at Pearl

• Friendly and approachable company (family business).

• Nationwide deliveries with our own fleet of vehicles (reliability).

• Automated technologies. Fully Barcoded factory for accountability and performance.

• 100% quality control (guaranteed quality).

• Industry leading warranty registration scheme. • 5 Day lead times on standard windows and doors.

• Dedicated customer services department (efficiency). • Embracing 5S operation system. • Fabricator training school. • Evolution Satellite computer pricing package (efficiency).

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Steve French Production Manager 16 years experience – 16 years service at Pearl

Bryn Williams National Sales Manager 34 years experience – 10 years service at Pearl

Anthony Holliday Operations Manager 24 years experience –19 years service at Pearl

Kelly Barlow Accounts Manager 19 years experience – 19 years service at Pearl

EXCLUSIVE ONLINE WARRANTY SCHEME • 25 Year Mechanical Warranty on Pro Secure Door Hinge.

Martin Benson Transport Manager 25 years experience –18 years service at Pearl

Martin Williams Sales Office Manager 11 years experience –11 years service at Pearl

• 10 Year Corrosion Warranty on Pro Secure Door Hinge.

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Mark Gore North West Sales Manager 18 years experience – 12 years service at Pearl

Andy Riley Purchasing Manager 20 years experience –15 years service at Pearl

• Lifetime Coating Warranty on Marine Grade Stainless Steel Chrome and Gold Door Handles. • 10 Year Mechanical Warranty on Stainless Steel Chrome and Gold Door Handles. • Lifetime Coating Warranty on Marine Grade Stainless Steel Chrome and Gold Letter Plates. • 10 Year Mechanical Warranty on Stainless Steel Chrome and Gold Letter Plates. • Automatic 10 Year Profile Warranty on your Liniar Windows and Doors.

Mike Morgan Maintenance & IT Manager 11 years experience – 11 years service at Pearl

Dave Robins South West Sales Manager 10 years experience – 3 years service at Pearl

• 10 Year Mechanical Warranty on Shootbolts. • 10 Year Mechanical Warranty on Door Cylinders. • 10 Year Mechanical Warranty on Casement Window Handles.

Gary Hill HR Manager 8 years experience – 6 years service at Pearl

• 10 Year Mechanical Warranty on Door Locks. August 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THE PEARL PROMISE!

Pearl are committed to procedures, this is crucial for their customers as they need their orders on time, and in full. Jeff - Pearl Window Systems:

“A job well done, new factory, new machinery and an opportunity for fabricators and installers alike, to buy in foiled frames.” Rob - TMS Machinery:

“Jeff has had a working /business relationship with the directors of TMS Ltd for over 25 years and we were delighted to be invited in at the design stage, for the bespoke wood grain manufacturing facility. Together TMS and Pearl identified the machinery needed to produce the highest quality foiled frames possible. TMS then provided the necessary equipment , installed and set this up, all to the Pearl quality required standard.”

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BRAND NEW FOIL FACTORY, TO COMPLEMENT OUR EXISTING MANUFACTURING PLANT STAFF ALL PEARL RETRAINED HAVE BEEN HEST TO THE HIG N , E SURING STANDARD PRODUCTS ALL FOILED RY BEST, VE ARE OF THE HED IN HAND F IS Y IT QUAL .

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We welcome all fabricators to take advantage of the new foil factory. Irrelevant of profile system or colour request, we can meet your needs. Call us to find out how.

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sales@pearlwindows.co.uk www.pearlwindows.co.uk Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU

www.glassnews.co.uk | August 2018

TECH TALK

The UK’s Leading Glass & Glazing Newspaper

TECH TALK with Strafford Cooke, Technical Director, Mila

PAS24:2016 – WHY YOU NEED TO ACT NOW TO WIN SBD WORK Secured by Design has just announced that as of 1 October it will only be accepting PAS24:2016 accreditation on its new developments. By then, it will of course have given the industry more than 2 years to get its act together on the replacement for PAS24:2012, and allowed time for the test houses to get their UKAS accreditation in place and for fabricators to get their products accredited to the new standard. The change only applies to new orders received after 1 October for SBD developments, and the most significant implication as I see it is that new doors fitted on SBD sites after that date will need to have a TS008 compliant letter plate. TS008 was a Door and Hardware Federation (DHF) standard which was incorporated as a new requirement within PAS24:2016 when it superseded PAS24:2012. Its aim was to try to combat fishing and cylinder manipulation – and by that I mean opportunist thieves poking something through the letterbox to try to hook car and house keys left on a shelf or to manipulate the cylinder from the inside. Up until now, most hardware manufactures have settled on supplying bulky and frankly fairly unattractive letterplates and cowls to address the requirements of TS008, and that is perhaps one of the reasons why

Strafford Cooke, Technical Director, Mila

some fabricators have been slower than they might have been to switch to the new PAS24:2016 test. I’m delighted to say though that Mila will soon be launching a solution which satisfies the standard with style and ease. We’ve taken our time and come up with a TS008 compliant product which has similar width and height dimensions as standard 12in letterplates. It doesn’t overlap the glazing beads and it suits standard door preps so no need to distinguish between standard and security door sets. It can even be retrofitted if required. It is easily fitted without the need to disassemble, and will be available to fit composite, timber, aluminium and PVC-U doors.

Because it’s a Mila product, there will be a wide choice of colours and finishes available and you can take it for granted that it will have been fully tested to beyond the requirements of not just the security standard, but the relevant performance standards as well. Obviously, it’s good news for our customers that Mila will be able to help them meet the new SBD requirements in time, but I would argue that, by incorporating all of TS008 into PAS24:2016 and requiring letterplates to achieve a security Grade 2, we have actually used a sledgehammer to crack a nut. I understand exactly what led to its introduction because, at the time, TS008 was the only test available which addressed the growing fishing phenomenon. However, it goes way beyond those stealth methods of entry and also includes attack methods such as forced removal of the letterplate and the removal of posted items back through the letterbox. What this means in practice is that during the TS008 test, the letterplate has to be able to withstand 3 minutes of attack with tools like screwdrivers and chisels before it is even tested for fishing and manipulation. It wouldn’t be much of a stealth method of entry after all that lot would it! PAS24 was surely intended as a test to demonstrate that doors could prevent burglaries by the casual or opportunist thief whose MO was to break into properties quickly and quietly. It is now going way beyond that and, in my view, is becoming

more about preventing the professional criminal who has honed their skills and has prior knowledge of what they were attacking. By continuing to include manual attacks in PAS24 tests, we now have a group of test engineers who are way more skilled than the typical opportunist thief they are supposed to be replicating, and we even have a situation where different test houses are recording different results on the same products due to their varying knowledge and skills in manipulation. Where I don’t have any issue though is with the upcoming requirement for SBD fabricators to have dual certification on doors which are both security and fire rated. That change comes into effect on 1st January 2019 and means that fabricators must be able to produce evidence from a single certification authority to say the door has met the requirement for both. I’ll be covering that in a future Tech Talk. By Strafford Cooke, Technical Director, Mila As always, you can contact me for more information via: scooke@mila.co.uk or via Twitter: @StraffordCooke

READER ENQUIRY NO: 0818/0064

August 2018 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

SALES UP 30% FOR GREENTEQ COASTLINE SUITE

MAKE HARDWARE ORDERING EASY WITH EPWIN WINDOW SYSTEMS In a time-pressed industry, finding ways to save time and make life easier for customers is more important than ever. It’s something Epwin Window Systems has always understood and thanks to its in-house Safeware hardware range, fabricators can order both their profiles and hardware in one single process.

from an Epwin Window Systems brand. The unrivalled range includes branded locks, hinges, handles, stays, cylinders, vents and furniture for all Epwin Window Systems’ product types. Every item in the range has been chosen for its exceptional reliability, quality, aesthetics and value. When correctly specified, they also comply with Document Q, hold the Secured by Design accreditation and all relevant BSI Kitemarks for complete peace of mind. The Safeware brand maintains high stock levels at its Telford warehouse so there’s no need to worry about product availability or delays to schedules.

Fabricators, installers, specifiers and homeowners can all benefit from peace of mind in high-corrosion coastal areas with the industry leading 25-year guarantee for the Coastline suite. Part of the greenteQ range, the popular Coastline suite is produced from Grade 304 stainless-steel, so it’s exceptionally resistant to corrosion from aggressive coastal weather. Sales have increased by 30% over the last 12 months, with the Coastline letterboxes in particular doubling in sales.

Gerald Allen, Marketing Manager at Epwin Window Systems, commented: “Whether fabricators work with Profile 22, Spectus or Swish, they can order their hardware at the same time as their profile order. It means ordering hardware becomes much quicker and easier and keeps paperwork to a minimum. It’s something we know our customers appreciate.”

to worry about profile compatibility, something that delivers another tick in the box of simplicity.

There’s also the benefit of having the flexibility to choose exactly the level of security and aesthetics required without having

In Profile 22, Spectus and Swish Epwin Window Systems has three systems brands that deliver outstanding quality and choice. And in Safeware it has a hardware brand that adds quality and makes life easier for its customers. It’s yet another reason to choose Epwin Window Systems.

Safeware offers all the benefits you would expect

The suite includes a long backplate lever/ lever door handle, a letterbox and Victorian urn door knockers (with or without viewing hole). Finishes include PVD gold, chrome and brushed and polished stainless-steel. Adrian Gale, VBH Product Manager for timber and composite doors explains how Coastline came about: “VBH customers asked for stainless-steel versions of our

Tel: 0808 178 3370 www.epwin.co.uk The Coastline suite, part of the greenteQ range from VBH

READER ENQUIRY NO: 0818/0065

standard furniture that were designed for aggressive coastal environments. We listened and came up with a proper solution – a suite of fittings which withstand the harshest conditions. Coastline has been subjected to more than 1,000 hours salt spray testing to BS EN ISO 9227, and suits all styles and materials of door, including composite, PVC-U, timber and aluminium. “From a sales point of view, the most valuable part is the 25-year Coastline guarantee – it sets us miles apart from our nearest competitors and is a measure of our confidence in the suite.” The entire Coastline suite is also covered by the comprehensive Q-secure guarantee, the multi-brand security performance guarantee from VBH. It covers all the hardware on windows, residential doors and folding patio doors, giving homeowners complete peace of mind for security. It’s a great selling tool for installers – homeowners will love the peace of mind it brings and it offers simplicity, with one guarantee for the full range of suited products they sell instead of individual manufacturer guarantees. In the event of a break in due to hardware failure, VBH will pay up to £3,250 to the homeowner for associated costs and insurance claims. Visit www.qsecure.co.uk for more information. READER ENQUIRY NO: 0818/0066

0818/0067

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

INTRODUCING THE FULLEX AUTOLOCK

SLAM SHUT FIRE DOOR LOCK

A fire door is more than just a door. It’s a vital element to any building and forms a crucial line of defence against a fire. Fullex’s goal is to provide products that are not only highly secure but are designed to keep properties safe. Fullex’s recent expansion of their multipoint locks range includes the brand new fire door Autolock slam shut lock. Made with fire durability and homeowner safety

in mind – this recent addition has been fire tested to industry standards for up to 60 minutes on composite doors. For Fullex customers this is a very positive move. Fullex will be able to offer a wider product range for safety, security and convenience. With their fire rated hardware, you’ll have peace of mind that you’re providing your customers with the very best. Based on the popular Crimebeater lock, the fire door slam shut door lock offers a highly secure and reliable fire door locking solution for timber and composite doors.

Both the 30 minute and 60 minute fire rated versions are developed using innovative materials designed to slow down the spread of fire through a door and have been stringently fire tested to meet the strict quality criteria. The intumescent lining used has been manufactured to allow options in FD30/60 and is supplied as a kit to be placed on the lock and keepsets.

The newly arrived fire door slam shut lock has an actuator unit positioned between the centre case and the top bolt. When the door is closed a trigger in the actuator is depressed by a strike plate fitted to the outer frame which allows the actuator to drive the top and bottom bolts into their extended position. To secure a property, a single rotation of the key then locks the door.

“The system has been cycle tested to 50,000 operations, corrosion resistance tested to BS EN 1670 Grade 5 for 480 hours and comes with a 10 year guarantee.” FUNCTIONALITY The slam shut lock incorporates a dual spindle, featuring two square drives to operate the lock. This means the external handle can operate all the locking points but will not withdraw the latch, which is now only operable from the outside by the cylinder.

MAXIMUM SECURITY As with all Fullex locks, the fire door slam shut lock is compatible with the Kinetica 3 star BSI Kitemarked TS007 cylinder. The Kinetica is a combination of the expertise from UAP and Fullex, utilising UAP’s patented timing pin system and the Fullex anti-snap solution – providing maximum protection from cylinder snapping, lock bumping, drilling and picking attacks. The Kinetica cylinder has the highest Kitemark rating for cylinders and is not only Secured by Design accredited, it has achieved Sold Secured SS312 Diamond Standard too.

TESTING AND GUARANTEE The system has been cycle tested to 50,000 operations, corrosion resistance tested to BS EN 1670 Grade 5 for 480 hours and comes with a 10 year guarantee. For more information on the Fullex products visit www.fullex-locks.co.uk or call a member of the Fullex team today on 0161 796 7268.

READER ENQUIRY NO: 0818/0068

August 2018 | www.glassnews.co.uk

Introducing.... The Autolock Fire Door Slam Shut Lock Based on the popular Crimebeater locks, the slam shut lock has an actuator unit positioned between the centre case and top bolt. When the door is closed, a trigger in the actuator is depressed by a strike plate fitted to the outer frame which allows the actuator to drive the top and bottom bolts into their extended position. A single rotation of the key then locks the door! 0818/0069

For more details visit www.fullex-locks.com

or call our sales team on 0161 796 7268

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Andy Northey, Logistics Manager N W Metal Sections Ltd Andy Northey is offering the same versatility today for N W Metal Sections as he did to the biggest teams in both codes of rugby during his illustrious sporting career. Having spent time helping build a growing customer base, Andrew now oversees the busy day to day activities of goods in and out, whilst helping to maintain the business ISO 9001 commitment.

IT’S ALL ABOUT YOU Where were you born and currently live? I was born in St Helens and currently live in St Helens after spells in Northampton and Rotherham.

Your education and the subject or activity which you excelled? West Park academy for young gentlemen in St Helens. I enjoyed physical education and geography. I left school with GCSE’s and went onto the university of life.

Your favourite sports or interests? Having had a professional career in both codes of Rugby, I try and keep in touch with the game at the top level and still socialise with many old team mates. I currently coach Liverpool St Helens Rugby Club. I have a VW campervan in which I like to spend as much of my spare time as possible, traveling around the UK with my family.

The job you do in 25 words?

Your biggest regret in life?

I had a successful rugby career winning the super league and Challenge Cups with St Helens and the European Champions Cup with Northampton. However, my biggest achievement with NW Metal Sections is convincing the golf playing owners that St Helens to Leeds is slightly more than a 5 iron.

I had a couple of opportunities to play abroad with my rugby career but didn’t take them up for financial reasons. I would have loved to have learned a foreign language.

Temptation you can’t resist? Cold lager and chip butties.

Someone or something that inspires you? Everyday the job can throw up new challenges, I just get up, get dressed and “Carpe Diem”.

YOUR CAREER When and how you joined the industry? After leaving a professional sports career I was looking for a team environment in a progressive company. I have been with N W Metal Sections for 8 years.

I am the logistics manager which is a varied role covering the full process from goods coming in to ensuring customers receive their orders on time and in full. In short, I am the go to man in the company.

Your greatest achievements?

AND YOUR FUTURE What would you like to do if you weren’t in this industry? I like the idea of living in the sun and maybe owning a beach bar.

Particular Ambition? To enjoy a good quality of life with my family and stay healthy.

The way you want to be remembered? A lover, a fighter, a legend.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 38

August 2018 | www.glassnews.co.uk

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

ATLAS CORNERS THE MARKET WITH

IMPROVED FLAT ROOFLIGHT

The Atlas Flat Rooflight – renowned throughout the industry for its competitive pricing and exceptional sales conversion rates – is now an even better proposition for installers, thanks to recent developments. Available now, the enhanced flat rooflight features new click-on corner sections that do away with the need for

adhesive, making it neater, quicker and easier to fit than ever before. With faster fitting guaranteed, Atlas installers can speed up their flat rooflight installations and grow their business even further. Gareth Thomas, sales director at Atlas Glazed Roof Solutions, explains: “The Atlas Flat Rooflight has always been an attractive product which is why 9

out of 10 quotes convert to orders. Designed from the outset to maximise profits, it’s competitively priced to offer healthy margins and it helps installers to expand their offering beyond traditional roof lanterns for flat roofs or where a lantern isn’t suitable.

trend among homeowners for modern glazed roof products. It has the best thermal performance on the market for a double glazed flat rooflight, thanks to its bespoke structural PVC-u internal core and sleek aluminium internal and external capping.

“This latest development is all about offering installers even more from our products. The Flat Rooflight has always been designed to be an easy sell and now we’ve made it even easier to fit too with our cleverly-designed corner sections. So, as we approach the peak season for home improvements, installers can look forward to completing more flat glazed roofing projects and growing their business accordingly.”

“Natural light is very desirable commodity for homeowners and our ultraslim aluminium roof glazing lets in by far the most,” adds Gareth. “The sleek and stylish flat rooflight offers a streamlined look from the outside and appears frameless from the inside, with the uninterrupted aerial view creating the illusion of an open roof space. It’s the ultimate flat rooflight to deliver on looks for the homeowner and that’s why it’s become so popular in such a short space of time.”

The Atlas Flat Rooflight is part of a rapidly growing

The Atlas Flat Rooflight is available in six stock sizes (1x1m, 1x1.5m, 1x2m, 1.2x1.8m, 1.2x2.5m and 1.4x2m), and five stock colours (grey, black, white, grey on white and black on white), plus bespoke sizes and colours to order.

For further information on the Atlas Flat Rooflight, contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk.

READER ENQUIRY NO: 0818/0070

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CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

CONTECH CONSERVATORIES WARNS CUSTOMERS ABOUT ESSENTIAL LEGISLATION Contech Conservatory Roofing, Stoke’s leading conservatory roofing fabricator is warning customers of the dangers regarding the installation of noncompliant tiled clad over roofs when placed on top of an existing conservatory roof. Currently, there is a growing trend where homeowners want to transform old conservatories in a bid to improve the existing ones with lightweight tiles; but this can be a very expensive lesson to learn for a number of reasons.

WINDOW WAREHOUSE

RATES LEKA ROOFS

South Coast trade fabricator Window Warehouse added the LEKA Warm Roof and LEKA Orangery Roof to its portfolio in January 2017. Eighteen months on, the relationship has gone from strength to strength. Malcom Cake, Managing Director of Window Warehouse, said: “We chose LEKA Systems because the products offered something different. They have a lower U value so outperform other roofing options. There was a unique selling point because there was no use of timber or aluminium unlike other systems. They’ve more than lived up to their expectations.” The products have proved extremely popular with Window Warehouse installers and over 50 have taken the training and become LEKA-certified installers. Feedback has been very positive: installers rate the ease of installation and the quality of the

“I have been extremely impressed with the LEKA roof, which is becoming increasingly popular with my customers, and I am proud to be a LEKA-certified installer.” 40

initial training session. They also appreciate the lightweight system because it’s great for retro-fit projects while the tile finish options mean it can match in with many different property styles. Malcolm highlights the feedback from one installer, Robin Penna, Managing Director at Bucklers Glass, who commented: “I have been extremely impressed with the LEKA roof, which is becoming increasingly popular with my customers, and I am proud to be a LEKAcertified installer.” Malcolm has been so impressed with the LEKA portfolio and its opportunities for sales that Window Warehouse has developed a retail-focused website devoted to the products. Malcolm commented: “The website has been designed to generate enquiries to pass on to our approved installers.” Window Warehouse has over 30 years’ experience in the industry. The company prides itself on the quality of its products and service and is always willing to go the extra mile to support its customers. It is based in Portsmouth and supplies across the South Coast, Buckinghamshire and the M25 circular into London, Kent and Essex. And as the approved LEKA manufacturer for the South of England it is able to support installers wanting to provide homeowners with the perfect solution to inefficient conservatories that are cold in winter and too hot in summer. Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 0818/0072

Conservatories are not subject to building regulations, being classified as a porch, many people think that replacing a glazed or polycarbonate roof is a simple exchange of one product for another. Some people don’t realize that if a glazed or plastic roof is tiled over that it is then classed as a full extension, meaning it is then subject to building regulation approval.

Contech Conservatories provides its customers with solid guarantees and also takes the worry out of conforming to Building Regulations by providing certification on their roofing range, for a small fee. This includes a Supalite authenticity certificate, a 10-year guarantee and Building Regulations confirmation for all new and retrofit roofing projects.

Gareth Jones, Director at Contech Conservatories states “Replacing a polycarbonate or glass conservatory roof with a tiled roof is simply not something that you can do without replacing the entire roof. The new roof must be structurally capable of carrying the additional weight not only of the tiles but the insulation, insulated plasterboards and the plaster, this weight affects the whole structural integrity of the building as well as the insulation values and this could create a fire risk if it’s done incorrectly.”

Gareth states ‘Old glass roofs with the glass removed are simply not designed to take the extra weight of a solid roof. Most of the lightweight tiles coupled with the weight of plasterboard and the plaster will weigh up to three times more than the weight of the original glass roof which may lead to a potential roof collapse, which is obviously a real danger to occupants. We don’t want our customers to be at risk of any potential litigation.”

Based at Longton, the company is advising customers to be fully aware of the load bearing weight and to understand the differences between a conservatory and a tiled extension. As a company with an established reputation for excellence, Contech Conservatories has learned via customers, that some people are unaware that a light tiled roof on an existing conservatory has to have building control certification following completion of the project. Gareth continues, “Ignoring the suitability of the existing structure and adding a load that is considerably heavier than the existing glass or poly roof is going to create many problems, with this having the potential to collapse.” A glazing bar designed to carry the weight of glass is simply not strong enough to carry double the load, A replacement roof should always be done with a building regulations certificate, If companies quote to do some homework, remind homeowners that they should find out what system they are having installed and that they should always ask the question “do you supply a building regulations certificate”?

Always insist on a full replacement roof replacement, a clad over roof can cause real damage to your wallet, local councils are being made aware of these clad overs and homeowners are realising that they have to protect their wallets. Contech customers have been called to the rescue by homeowners, who have discovered that serious issues have arisen when they tried to sell their homes without the necessary certification. In most cases the new roof has to be removed completely and replaced before a sale can be completed. Gareth concludes, “Anyone considering a conservatory renovation project should always check the structural integrity of the roof before beginning a project. Certification is the vital aspect here and if people are worried or need to discuss a project, we will happily advise on this type of renovation job.” Contech Conservatory Roofing Ltd is a trade fabricator and supplier, providing tailored conservatory roofs as well as window, door and bifold solutions to builders and installers. Tel: 0121 352 0972 READER ENQUIRY NO: 0818/0073

August 2018 | www.glassnews.co.uk

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GGF

GLASS

GGF ON TOP OF THE INDUSTRY STANDARDS Steve Rice, Director of Technical Affairs for the Glass and Glazing Federation (GGF), has been working on technical standards for over three decades. Heading up the GGF’s Technical Team, Steve outlines some of the work his team are currently doing to ensure the GGF on behalf of its Members stay on top of industry standards. British, European and International standards can be difficult to understand and we at the GGF interpret the information from the respective standards’ bodies and integrate it into our communications to Members to make their life easier in terms of compliance. Highlighting two sets of standards in particular – BS6262 parts 1 to 7 and BSEN 1279, which cover Insulated Glass Units. These are two high priority document suites which are currently under review via our technical advisers. Upon publication, we will develop a full guide for our members in terms of the changes they need to be aware of. A lot has been going on in the last couple of years, especially following the Grenfell Tower tragedy. As the glass and glazing industry’s leading trade body, the GGF needs to ensure that the products, materials and standards our Members are working to, are fit for purpose. As a result, we are reviewing the recommendations made within the completed report by Dame Judith Hackitt. Going forward, we will be issuing guidance for Members regarding the potential affect this may have on the industry.

“Standards can be very fluid documents and we are constantly involved during their review period. We are continually reviewing British, European and International standards that relate to glass, windows and doors.” 42

EPWIN GLASS GOES FROM STRENGTH TO STRENGTH Epwin Glass, one of the leading manufacturers of insulated and energyrated glass units for the window industry, has just revealed it is going from strength to strength. Katrina Earl, Epwin Glass National Sales Manager, said: “Nineteen new customers have joined in the last three months alone and we’re delighted to welcome them on board.” The number of new customers joining Epwin Glass is a reflection of how much the company has to offer. There is over 30 years’ experience of glass manufacture. All products are manufactured in the UK in the production facilities in Northampton and the company continually invests in its plant to make sure it’s offering the latest technological developments to its customers.

Steve Rice

Standards can be very fluid documents and we are constantly involved during their review period. We are continually reviewing British, European and International standards that relate to glass, windows and doors. The GGF Technical Team integrates current standards into all our technical publications and Data Sheets. For example, we are currently working on new Data Sheets for windows and doors, which are primarily aimed at bridging the gap between system houses, fabricators and installers. GGF Data Sheets are reviewed every three years and there will be approximately forty new and revised datasheets and guidance documents scheduled for this year. This process looks at these documents with the aim of keeping our Members up to date with new regulations.

There is a comprehensive product range so customers need only go to one supplier for their glazing requirements. The range includes glass units for windows, doors and conservatories in the Epwin Window Systems product portfolio and covers decorative, noise insulation, safety and

security, self-cleaning, solar control and thermal insulation glass. All products comply with the relevant legislation and window energy ratings (WERs) for complete peace of mind. There is a clear commitment to meeting the individual needs of every customer, whether large or small, and to providing a reliable, scalable service. The company focuses on developing relationships built on quality, service, reliability and trust. As a result of all these strengths, Epwin Glass supplies some of the largest and most respected domestic and commercial window manufacturers and installers in the UK and supports the trade, light commercial, new build and social housing sectors. As the latest announcement reveals, it’s a customer base that’s growing as more and more companies find out it’s a valuable partner committed to providing the products and support that are needed to grow. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0818/0076

EPWIN GLASS UNAFFECTED BY GLASS SHORTAGE Recent reports suggest there is a glass shortage in the UK that is threatening to affect the supply of glass IGUs to the industry. But Katrina Earl, Epwin Glass National Sales Manager, has good news for Epwin Glass customers: “We have got healthy stocks on all types of glass and are not experiencing the problems that seem to be affecting other suppliers. For us, it’s very much business as usual.” It’s a reassuring statement for a company that is renowned for the breadth and quality of its product range and the strength of its service.

Epwin Glass currently holds 145 glass types and has over 550 tonnes of glass in stock. The range covers decorative, noise insulation, safety and security, self-cleaning, solar control and thermal insulation glass. All products are manufactured in the UK in Northampton and comply with relevant legislation and WERs and offer exceptional product quality. The company’s service is similarly impressive. It is committed to continuous improvement and recent investment has taken turnaround times, efficiency and productivity to a whole new level. It is the only glass business in the country that has a spare piece of machinery for every part of the process. This allows the company to maintain a high level of customer service and reliability even when the inevitable breakdowns occur. So if you’re looking for a diverse, high quality and reliable glass supplier, look no further than Epwin Glass. Tel: 0808 178 3370 - www.epwin.co.uk

READER ENQUIRY NO: 0818/0075

READER ENQUIRY NO: 0818/0077

August 2018 | www.glassnews.co.uk

WOMEN IN INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Oakland Glass

Quality at the heart of our glass

Proud Sponsors of Women In Industry

AT WORK, REST AND PLAY

This series in Glass News highlights the hopes and aspirations of women in the windows, doors, glass, roofs and hardware industry and will hopefully inspire more to make this their career.

THIS MONTH: Sarah Gyde Marketing Director, Mila

AT WORK...

AT PLAY...

How did you get into this industry?

All work and no play makes Jill a dull girl! True or False and why?

Literally straight from Uni – I started in the marketing department at Mila on 11 July 2000, the day after I graduated with a 2:1 in multimedia design and marketing. By chance, they were advertising in my local paper for a designer at exactly that time and the role was the perfect fit for me.

What was your first job after school or college? I had Saturday jobs for as long as I can remember and all the way through 6th form, college and Uni, I worked at the long forgotten women’s clothes store Principles and loved it. As it turned out, analysing best sellers and slow movers, maximising customer flow, driving sales targets, merchandising the shop floor and training staff were all great experience for my future career.

Can you give a brief resume of jobs up to your current position? I have developed my whole career at Mila within the marketing team. Starting first as a multimedia designer, progressing to senior graphic designer, then onto marketing coordinator, up to marketing manager, head of marketing and now marketing director.

True! I have a close group of girlfriends and it has to be said that we love a vino or two, a good gossip and a boogie. My husband and I live in a tight knit village community too - and it’s so nice to socialise ‘Ramsey Street’ style with our neighbours.

Do you believe your speciality (finance, sales, management, marketing etc.) is transferable to any industry? Yes. Of course it’s helpful to have an intimate understanding of the products, services, customers and sectors that you are working within - and I am beyond passionate about our industry – but, ultimately, the disciplines that marketing encompasses are transferable.

Have you a career path mapped out or is it more about opportunism? I have always been ambitious, and it helps that I truly love what I do. I was lucky to land on my feet with a great company back in 2000, and my ‘plan’ was to keep my head down, work hard, learn as much as I could, deliver within in my job and grasp opportunities that came my way. I truly believe that you reap with you sow – and that has been the case for me at Mila. That work ethic has stayed with me and served me well over the last 18 years. Across the Arran Isle group, which we are part of, there are plenty of opportunities for career development and progression, and as a group we believe in investing in our people and promoting from within where we can.

Do you achieve the work/life balance you would like to? Ooo, that’s a tough one. Sometimes I can be a workaholic…. But we have just returned from a long weekend in a ‘rural retreat’ in Spain. My husband works in the industry too so if discussing hardware on holiday is balance, then the answer is yes!

AT REST... Away from work, what is your focus? I am passionate about running, gardening, cooking and positive living.

What activities help you switch off? Running clears my mind, helps me come up with ideas - and delivers an endorphin rush! I love going for a longish run in the morning before most people get up and I like to have something to aim for, so I’m currently chasing a sub 1.45 half marathon time, as well as a 20 minute Park Run finish. At the moment though, my guilty pleasure is, of course, watching Love Island!

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry www.glassnews.co.uk | August 2018

Tel: 01924 463198

With money and leisure time no object, what would you really like to do for yourself or your family? Heartbreakingly, my mum was diagnosed with Motor Neuron Disease (MND) in March, which is currently untreatable and incurable. She has lost the use of her arms and legs, is losing her voice and the ability to swallow. She now has a limited lifespan as a result of this cruel disease so, if money and time were no object, I would accelerate research into finding a cure for MND, and campaign for better public access for disabled people and mandatory training for staff in every business in how to cope with their needs.

Visit: www.oaklandglass.co.uk 43

GLASS NEWS INTERVIEW: MORLEY GLASS & GLAZING

The UK’s Leading Glass & Glazing Newspaper

MORLEY GLASS AND GLAZING’S

PASSION FOR SCREENLINE INTEGRATED BLINDS IS BACKED UP WITH KNOWLEDGE

Viewing the shopfloor

Glass News’ Editor, Chris Champion, attended a trade press day at Morley Glass and Glazing and saw at first hand the assembling of a large array of integrated blinds in Morley’s modern and impeccably presented factory. Morley Glass and Glazing Ltd. has come a very long way in the 20 years since it was founded by Ian Short and his wife, Kath, and I don’t mean in mileage. From a small 500 sq ft lock-up, the company has moved as the business grew and each time has taken on considerably more space. From 500 sq ft to 5,000 sq ft, and then to 14,000 sq ft until moving to the present, and a very impressive, 53,000 sq ft premise, still in Morley, Leeds. From the early days of four people working at Morley Glass and Glazing, three are still at the company today and there are now some 73 people on the payroll. Although integral blinds are the core business for Morley Glass and Glazing Ltd. the company began life as an IGU manufacturer and is still supplying around 5,000 sealed units

than that in advocating backing up that passion with knowledge and training is essential for all their staff.

Managing Director of Morley Glass and Glazing Ltd., Ian Short

Ian Short shows off the variety of energy efficient glass on offer

per week to businesses across the UK. It was attendance at Glassex at the NEC in Birmingham that gave Ian Short the lightbulb moment that led to his company becoming the leading specialist in the supply of sealed units with integral blinds. No one, however, can claim it was an easy ride. While it is easy to see the appeal of IGUs containing blind units, choosing the right one and setting up to manufacture them is a different story. Many in the industry will remember horror stories associated with integral blinds but Ian’s

careful research and attention to detail has made their partnership with Pellini a great success.

Ian shows a solar powered operating system for the integral blinds

By his own admission, Ian is OCD when it comes to tidiness and his factory bears testimony to that. A place for everything and everything in its place. The whole factory is pristine and a place where customers are always welcomed to look around. In fact, the whole ethos of Morley Glass and Glazing is about raising customer awareness and having a passion for the product. Ian Short, however, goes further

The ScreenLine product is a niche product and although far more expensive than an IGU, when the cost of ordinary blinds or curtains are taken into account, is it really more expensive? On top of that, the modern contemporary look gives the clean lines that fabric blinds or curtains can never achieve. You could ask whether the addition of a blind mechanism can really add so much to the price of an IGU but, as Ian Short says: “On our line, it takes 22.3 seconds to make a standard IGU but closer to 10 minutes for a ScreenLine blind. The down time is what puts many companies off and you have to be totally committed to integral blinds as the primary product to make it work. It certainly isn’t just a secondary product.” The company now has a long history with Pellini Industrie having taken on the ScreenLine product in 2004. Pellini SpA was founded in 1974. Employing craftsmen, this family-owned company produced venetian blinds, folding doors, mosquito nets and awnings. In 1984, Pellini started to co-operate with a leading multinational company manufacturing venetian blinds for interiors; this allowed Pellini to move away from a local market and to emerge in the national scene.

On the cutting table

August 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

Prepared and ready to go on the IGU line

GLASS NEWS INTERVIEW: MORLEY GLASS & GLAZING

In the showroom

In 1990, the company set up a project for integrating a blind within insulating glass, achieving the raising and lowering of a blind encapsulated within a double glazing unit whilst maintaining the latter’s integrity. All their efforts were rewarded in 1992, with the introduction of the first system in the ScreenLine® range – a system based on rotational transmission of motion obtained by the coupling of internal and external magnets. In 1994, the historical production lines for awnings and mosquito nets were decommissioned in order to maximise capacity for the engineering and manufacture of new, increasingly more advanced ScreenLine® systems and high performing technical blinds for

The IGU line in operation

Great care testing every blind....

www.glassnews.co.uk | August 2018

the U Size C. Taking the pressure off manufacture in Codogno then enabled lead times for the motorised W Swipe to be improved. With lead times ex-factory down to 10 days, sales increased even more and the USP encouraged Morley to invest in further promotion of the products.

IGUs of every size, ready for delivery

interiors. Today, the company preserves its commitment to craftsmanship in its “made-to-measure” ethos, yet operates on a worldwide scale and is an acknowledged leader in the field of sun shading systems. While ScreenLine was adopted by around 20 centres within the UK they were basically selling the products if specifically asked for them. In fact, although ScreenLine had been available for around 10 years, there was little or no awareness, particularly domestically. As time went on, whereas Morley was completely committed to the whole idea of integrated blinds, there were only two others who showed any interest in selling the products. Ian Short and his team went wholeheartedly into manufacturing for Pellini taking sales from 2004 to 2016 up

to around Euros 6 million. 2017 saw rapid further growth in the order of 15% and sales up to Euros 6.68 million. It is not surprising, therefore, that Morley is Pellini’s single largest customer and their relationship has grown ever stronger with them being able to influence both development and manufacturing capability. In the early days lead times were a concern and, as market awareness grew, sizes of units, colours and lead times all had to move towards market demand. And all credit to both Morley and Pellini: that is what has happened. Pellini recognised Morley’s commitment to selling the product in the UK and agreed to reduce lead times and, as lead times dropped, sales accelerated and Pellini agreed to Czech manufacture

Colour also became important and S159 anthracite grey was introduced as an exclusive colour to Morley and, not surprisingly, Morley were now enjoying around 80% market share for integrated blinds in the UK. Much of this success was down to exploiting market conditions. While many went to the wall, Morley continued to invest in marketing and by selling ScreenLine integral blinds, they were also able to upsell standard IGUs to high performance glass. Providing a high level of customer care and training for installers, Morley have earned an enviable reputation for doing what they say will be done. That applies to supplying on time and in full to providing technical assistance if a problem arises. Stockholding, too, has helped provide outstanding service and with over £1m in parts always in stock and with a UK wide service with their own 25 delivery vans, customers have confidence in both the product and the service offered by Ian Short and his team. READER ENQUIRY NO: 0818/0078

Everything measured precisely

SOFTWARE & IT

COLOUR

FORD WINDOWS PRAISES EVONET SOFTWARE FROM BUSINESS MICROS

COLOUR+ FROM ALUK PROMISES EASY ORDERING AND LESS STOCKHOLDING

Ford Windows is using Business Micros’ EvoNET software to give itself a real point of difference in the new build window and door market.

Colour+ from AluK is being described as a game changer in the aluminium sector, because of the way that it allows aluminium fabricators working in the trade and residential market to simplify and speed up their colour offering. The new initiative, which replaces AluK’s Colour Now, means that AluK is now supplying a huge range of its standard window and door profiles in four standard colours and two dual colours on a five day lead time plus next day delivery.

Under the enthusiastic leadership of Operations Manager Wes Shackley, the company has transformed its IT operation over the past 18 months and now has a set up which is so impressive that it is being used as a demonstration site by Business Micros. Wes joined Ford Windows in Sheffield from an ISO9001 accredited construction and surveying environment, where there was recording and traceability of every aspect of the company’s operation. He wanted to bring that same discipline to Ford Windows so that the new build supply and fit specialist could increase its efficiency and get access to better business information to help inform its future strategy and growth. As existing users of the Evolution software, Wes approached Business Micros who convinced him that their EvoNET business management tool was capable of doing everything that he needed. 18 months on, Wes says that he now considers the investment in EvoNET to be one of the best things Ford Windows has yet done. He said: “Just in terms of the payback we are achieving from the time saved on admin, EvoNET has already proved a great investment. Much more than that though, I think it is enabling us to perform better as a business. “We have implemented EvoNET across our entire operation – from barcode scanning throughout our warehouse, factory and despatch facility to track and monitor stock holding and production, right through to automatic invoicing and generation of completion certificates for new build customers, and even analysis of our recycling volumes. “We now know instantly where every job is at any given time and we can routinely send an activity log to customers so that they can see that information for themselves. We can also generate reports to see our daily turnover, our fitting

schedules, and our bill of materials at a glance, and as a result we have been able to eliminate vast amounts of paperwork from our operation. “The initial challenge was to get everyone in the office and on the factory floor to commit to using the system fully, because its success relies so heavily on the quality of the information being entered. Once people could see how easy it was to use though and how much time it was actually saving them, that issue disappeared very quickly. “In fact, what we are seeing now is staff members proactively suggesting ways that we can use EvoNET even more to organise things such as how we order and despatch frames to our individual fitting teams every morning and even how we order and store our DGUs in our remote warehouse.” The big advantage for Ford Windows is that EvoNET can be

made completely bespoke for every customer, so they have been able to add features and modules to suit the requirements of their specific 300 frame per day set up. For example, Business Micros has created a solution for Ford Windows which automatically generates a bar code with every order they send to their glass suppliers which means the units can be scanned into EvoNET as they are received to check whether that order has been received correctly and in full. They are also making the most of the reporting function within the software to analyse potential areas for improvement in things like production and fitting speeds and to improve forecasting of profile, glass and hardware usage so that they can move towards reduced stockholding.

To make ordering even easier, the four standard Colour+ colours – Hippca white, Anthracite grey, Deep black and Chocolate brown are all priced the same. Sioned Webb, Marketing Director at AluK, says the move is designed to help fabricators reduce the amount of stock they need to hold and free up their valuable working capital: “We’re now giving our customers a colour offering in aluminium which matches that available from most PVC-U suppliers. These are the colours and

profiles which account for the vast majority of sales in the trade and residential market, so we know this will be a huge ‘plus’ for our customers.” She adds: “What further differentiates the AluK Colour+ offering from other aluminium system suppliers is the fact that so many of our profiles are interchangeable of course – with a single outerframe for both windows and doors. “Fabricators making windows in our highly configurable 58BW system, doors in 58BD, sliding doors in BSC94 and bifold doors in BSF70 will see real benefits because these products are so well integrated that it will be possible to standardised orders in Colour+ and utilise the same profiles across several product types.” AluK is proud to be leading the way on colour in the aluminium sector now. As well as delivering the Colour+ option which meets the current demands of the market, it is also poised to launch another new colour range shortly which reflects the upcoming trends in texture and design. Tel: 07976 288005

Wes added: “So far, Business Micros have proved that EvoNET really can do everything we need. We are already planning to add the brand new Order Monitor function to take us on a step further, and we are adding customised production planning to optimise our efficiency. “The whole team behind the software are helpful and responsive too, particularly Nick Bailey who looks after us day to day and the programming team in Scotland who help us translate our ideas for EvoNET into reality.” Further details are at: www.businessmicros.co.uk and www.fordwindows.com.

READER ENQUIRY NO: 0818/0079

READER ENQUIRY NO: 0818/0080

August 2018 | www.glassnews.co.uk

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RegaLead Limited Columbus House I Altrincham Road Sharston I Manchester M22 9AF Telephone 0161 946 1164 Email sales@regalead.co.uk www.regalead.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

WHICH FORCE 8 DOOR IS COMPOSITE FOURTH TIME LUCKY AND WHICH IS ALUMINIUM? It was fourth time lucky for the owners of this toadstool-style door when they found Force 8, as three other companies had already tried and failed to fabricate the unusual design, the company said. Aside from the style itself, another unique aspect of the door is the Force 8’s one-piece arch, which the company can produce up to 6,500mm in length. Once installed in Sale, Greater Manchester, neighbouring properties have been quick to follow suit and place their orders, having struggled to update their doors previously.

All door from Force 8 are in fact composite.

Dennis Sumner, managing director at Force 8, said: “In reality, there is no such thing as a standard arched frame, and this toadstool design is the perfect demonstration of this. We would be interested to see if there are any more houses around the country with a similar design, or a more unusual entrance, as this one is a first for us.”

The recently developed smooth finish from Force 8 gives the impression of aluminium with all the benefits of a full composite door. Smooth finish gives an overall impression of an expensive finish but without the high costs that you would have to pay for a full aluminium door. You can now choose from Force 8’s smooth finish or their wood grain finish giving you the best of both worlds.

available for disability easier access or people who prefer not to have a high step into their home.

Dennis Sumner, Managing Director of Force 8 comments “Our newly developed smooth finish was heavily influenced by the home improvement industry leaning towards slim aluminium anthracite grey windows and if matched with our anthracite grey Zermatt door, you can be sure to achieve a revolutionary door. In addition to the smooth finish, you can choose from our wide range of our Blu 316 grade stainless steel hardware that comes with a lifetime guarantee, improving the look of aluminium”.

The Surefire lock security system now features on the door. The Latch bolts have been designed to ensure that the door will be in the correct position before the hooks engage into the keeps and should the door bow, this will prevent any side load pressure on the hooks during any normal lock operation. When you shut the door, this will engage the trigger and places all five locking points into the keeps and then when you use the key, the centre deadbolt will be thrown. To release, simply the turn key.

The Zermatt door by Force 8 is the first two tone contemporary design to feature in the market. Anthracite grey is the main colour of the door and you can choose the second colour that features on the design, from a range of 210 RAL colours. With a glazed option available, you can be sure that this will added kerb appeal to your home.

“To see that the Zermatt door has influenced the market well, you can be sure that Force 8 will continue to develop on our innovative ideas that takes the industry by storm. As we have introduced a glazed option for the Zermatt Door, you can be sure that this’ll also influence the market. You can always be sure that Force 8 will have something new to be released.”, comments Dennis.

All Force 8 doors are fitted with SFS 2D hinges, giving an aesthetically pleasing finish and are available in a wide range of colours. There is a low stormguard threshold

The Decadence door range has recently been PAS24 security tested

and approved, making them now Document Q Compliant. Force 8 is well known nationwide for their renowned unique profile bending and composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from their amazing services and arched composite doors. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from. Force 8 has now added a new door designer onto their website. Allowing you to easily visualise the design of your new entrance door before you even receive your door. Don’t hesitate to contact Force 8 to discuss their many arched composite door options and how they can produce a design for you. Tel: 0161 483 1997 www.force8.uk READER ENQUIRY NO: 0818/0082

Force 8’s arched door frames are available in a choice of profiles from VEKA Group with a fully reinforced one-piece sash bend. Other companies bend their profile in sections and then weld it together to create the arch, which is not structurally as strong as a single length of profile and also means that unsightly welds are visible.

To complement the arched frames, Force 8 offers a range of full and part arched doors in a range of over 200 colours, all manufactured by the Stockport-based company, ensuring a perfect match between door and frame. A newly launched smooth finish door looks set to appeal to those wanting the looks of aluminium with the performance of a composite door. Tel: 0161 483 1997 www.force8.uk READER ENQUIRY NO: 0818/0083

ARCHED DOOR DESIGNER Stockport-based door specialist, Force 8 has launched a new Door Designer, the only one in the industry which allows users to create arched composite door designs. The Door Designer features a huge range of door styles, many of which are exclusive to Force 8, including the newly-launched Zermatt Decadence two-tone composite door. Dennis Sumner, Managing Director at Force 8 said: “Our new Door Designer is a fantastic tool for anyone wanting to create their own unique door. In addition to the industry-standard styles, we offer a huge range of exclusive designs, both contemporary and traditional, which are ideal for those really wanting to make a statement with their front door. Innovation is an over-used word but it really does apply to what we do here at Force 8. Your front door says a lot about you and sets the tone for your home so we are constantly striving to offer our customers something that bit different.”

The Door Designer takes a user step-by-step through the creation of their door, choosing style, colour, glass, frame and hardware and even smooth or textured finish, with the final design being displayed in high quality graphics. The new tool is also available for Force 8 installer customers to add to their own websites and use as a lead generator. Dennis said: “A high quality Door Designer such as ours is a fantastic tool for generating leads and sales and we are sure it will be a huge benefit to our customers. We are still the only company in the industry to offer a one-

piece arch and our Door Designer is also the only one in the industry which allows for the design of an arched door. We have recently launched our unique Zermatt Decadence composite door which features a striking two-tone feature. This door can also be created on the Door Designer and users can play around with different colours to truly create their own unique entrance door.” To see the Door Designer for yourself and create one of Force 8’s exclusive designs, visit www.force8.co.uk. READER ENQUIRY NO: 0818/0084

August 2018 | www.glassnews.co.uk

0818/0085

Enjoy Colour Any colour now available, inside or outside!

0345 2000 816 | customerservices@distinctiondoors.co.uk distinctiondoors.co.uk | door-designer.co.uk Tried, tested and trusted, the UKâ&#x20AC;&#x2122;s number 1 composite door supplier

DOORS

The UK’s Leading Glass & Glazing Newspaper

SGM WINDOWS BLAZE A TRAIL WITH DISTINCTION DOORS SGM Windows has recently added both Distinction Doors’ 70mm and nxt-gen composite door ranges to its product portfolio. Stuart Bull, Director of Essex-based SGM Windows said: “As a business we pride ourselves on offering a full portfolio of products to make life easy for our installing customers. The recent boom in composite doors makes them the number one entrance door of choice with consumers and we wanted to make sure our portfolio offered the latest in composite door design to take advantage of this growth.

In both Distinction’s 70mm double rebated composite door and their nxt-gen door ranges we have the latest cuttingedge composite door products to add real value to our portfolio.” Distinction’s 70mm composite door is a double rebated, high performance, energy efficient composite door. Stuart says: “The 70mm door is over 50% thicker which makes it a much easier sell into the consumer who can visibly see the difference and therefore understands the energy efficient benefits of the door straightaway.”

Similarly, the standout aesthetics of Distinction’s nxt-gen composite door range equally makes for straightforward sell to the consumer. Stuart commented: “With the nxt-gen composite door it’s all about the enhanced aesthetics which are clearly evident. nxt-gen doors have a sleek and elegant finish that’s unique to the market giving installers something different to sell. The glazing system sits flush within the frame which delivers the sophisticated aesthetics of a traditional timber door. What is impressive is, unlike other composite doors, the woodgrain

detail on the cassette and door match perfectly as they are manufactured on the same material. In both Distinction’s nxt-gen door and the 70mm door range we have products that allow us to take our composite door offer to the next level.” Both composite door ranges are manufactured in SGM’s 25,000 sq ft fabrication plant based in Basildon, Essex. Established in 2004, the independently owned company offers a comprehensive range of window and door product to installers and building companies throughout the South East.

Stuart concludes: “Change and product innovation are what drives our industry forward. It’s what we feel passionate about as a business and working with Distinction Doors gives us the confidence to know

that we have the latest innovation in composite door products that consistently blaze a trail.” Tel: 01226 352265 www.distinctiondoors.co.uk READER ENQUIRY NO: 0818/0086

NEXT GENERATION RESIDOR’S 99% COMPOSITE DOORS NOW 5-DAY DELIVERY AVAILABLE FROM SIDEY STANDARD

Next Generation composite doors are the latest addition to Sidey’s impressive range of entrance doors. The new doors are now available to order from Scotland’s strongest fenestration specialists.

“The unique flush fitted inner frame glazing is just one of the extra benefits of installing Next Generation doors from Sidey,” says

Steve Hardy, Managing Director at Sidey. “Not only does the flush fitted glazing make it look more like a traditional timber door, but it removes the raised glazing cassette. There’s enhanced security and the doors are PAS 24:2016 compliant. The doors also offer excellent weatherproofing, high energy efficiency, and superb sound insulation.

Exceptional durability is another key feature, and Sidey backs up these claims with a 10-year guarantee as well as a 25-year structural warranty.

“Of course, they have great looks, there are lots of colour and design choices as well as flush fitted glazing. There are traditional and modern styles to choose from, so there’s something for everyone. We offer 43 door colours including Honey beige, Azure blue and Sable. “Sidey has an enviable track record supplying window and door installation companies across Scotland,” adds Steve. “We are always looking for new products and Next Generation doors offer superb all-round performance, and that makes them the perfect package for any project.” Tel: 01738 634803 www.sidey.co.uk READER ENQUIRY NO: 0818/0087

Since the start of the year, Residor have managed to achieve an OTIF delivery standard of over 99% for their midmarket GRP composite door, with new installation partners coming on board each week and existing customers enjoying strong sales returns. Residor is arguably the most secure GRP composite door on the market, thanks to the standard specification of the Ultion 3 Star Sold Secure Diamond cylinder, along with a 3.6mm external door skin, twice the thickness of many others in the market and combined this ensures compliance to the latest PAS 24 standards. The service levels offer by Residor are also bolstered by the consistent 5-day lead-time and the fact that doors can be quoted and ordered online through the Residor Cloud portal 24/7. The marketing and showroom support programme continues to be developed and the website now includes the proven Door Designer engine from Solidor that has been a revelation in recent years, as both the trade and consumers look to build their ideal entrance door in real time. Nine distinct door designs both traditional and contemporary, six standard colours out of a range of 250 RAL options and five hardware finishes ensure that there’s a Residor for everyone. There’s also the confidence for the trade of dealing with a world-class operation, that’s been behind the success of the Solidor brand.

Gareth Busson head of sales and marketing for Solidor Group commented: ‘Residor is the ultimate mid-market GRP composite door with unrivalled security and with the added benefit of a keen price point. With our world class service levels, Residor Cloud ordering and outstanding marketing and showroom support, we continuing to enjoy strong sales growth as too are our installation partners.’ For further information about the benefits of becoming a Residor partner, call 01782 847300 or e-mail enquiries@residor.co.uk. You can also find out further information and use the Door Designer at www.residor.co.uk and add to their considerable following on Twitter @residor. READER ENQUIRY NO: 0818/0088

August 2018 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

INTRODUCING VIIU – THE GROUND-BREAKING SLIDING DOOR SET TO REVOLUTIONISE THE INDUSTRY Viiu (pronounced ‘view’) is the revolutionary new product set to shake up the UK sliding door market.

Director Rod Tate. “With Viiu, we’ve taken all the elements that make slim-line door products so popular and perfected them.

Offering ultra-slim sightlines, secure laminated glass throughout and an ingenious, unobtrusive design, Viiu is one of the most advanced aluminium doors ever produced – and manufacturers Viiu Ltd think it has the potential to become the next big thing in glass and glazing.

“End-users love slim sightlines, so we’ve made them as minimal as possible. The motorised option’s drive gear is discreetly housed inside its 100mm head profile which is hidden behind the building’s façade – most competitor products require chunky head profiles up to 300mm in height to house their motors that reduces the amount of transparent space.

“We believe we’re offering the ultimate aluminium sliding door,” comments Sales

Architect: Crahay & Jamaigne Architectes - Photo: Samuel Defourny

“They love wide sections of glass – so we’ve designed a door that’s strong and tough enough to move glass sections up to 750kg in weight effortlessly. “And they love sleek, symmetrical design – so Viiu’s unique electric locking mechanism is cleverly concealed in the head of the outer frame, and a patented interlock section offers perfect alignment.” The product also features automatic obstruction detection, a choice of wallmounted or key fob operation, and easy motor access for maintenance and repair. “We’re already seeing a surge of interest in Viiu, and we expect that to intensify

as word about the product spreads,” Rod continues. “It’s been specifically engineered to help outstanding installation businesses capitalise on growing demand for luxurious high-end doors, and it’s a sure-fire way of attracting affluent and aspirational end-users. “If you’re interested in learning more, don’t hesitate to call us today.” For more information call Viiu Ltd on 0800 877 0077 or visit www.viiu.co.uk.

READER ENQUIRY NO: 0818/0089

0818/0090

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www.glassnews.co.uk | August 2018

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DOORS

The UK’s Leading Glass & Glazing Newspaper

CAPITALISE ON THE FEATURE-RICH HIGH END TREND WITH THE SMART DESIGNER DOOR FROM MERCURY Specialist trade fabricator Mercury Glazing Supplies Ltd added the aluminium Smart Designer Door to its portfolio earlier this year and is seeing a steady increase in demand. Chris Reeks, Mercury’s Sales and Marketing Director, said: “The market trend is for feature-rich high end products and the aluminium Smart Designer Door fits the bill perfectly.” As Chris says, the aluminium Smart Designer Door delivers everything homeowners are looking for, which is why Mercury has seen sales rise since the launch. The range offers four styles, Traditional, Vintage, Modern and Cottage. There is a huge colour range to choose from, including dual colours plus the option of unique textured finishes. And glazing options

VIRTUOSO LAUNCHES FIRST ALUMINIUM FRAME FOR COMPOSITE DOORS

include fixed, side or headlight choices. Aside from the stunning good looks, the doors offer impressive levels of practicality. There is outstanding security with features such as a 10 point high quality locking mechanism and a laser cut key profile system. Thermal efficiency is taken care of with 66mm triple glazed laminated units as standard that deliver U values from 0.9 - 1.1 W/m2K depending on the sealed unit specified. As well as all the benefits of the door itself, when you choose Mercury you also get the reliability of specialist trade fabricator renowned for its commitment to quality. Chris said: “We aim to build long-term partnerships with all our customers by offering the products they need and a service that adds value.”

So if you’re looking to capitalise on one of the most important trends of recent years and work with a fabricator committed to your business, take a look at the aluminium Smart Designer Door and Mercury. Tel: 01452 383344 www.mercuryglazing.co.uk

READER ENQUIRY NO: 0818/0091

BEAUTIFUL NEW CONTEMPORARY COMPOSITE DOORS DESIGNS BY SHEPLEY Top fabricator Shepley launches its beautifully exclusive Visage Contemporary Composite Door Collection. “The new contemporary door range is designed to excite homeowners,” says Ian Griffiths, Managing Director at Shepley. “The clean, geometric lines are matched with modern glass designs and a smooth finish which can include a colour matched frame and sidelights.” The new Visage range features six contemporary door styles including designs and glass options exclusive to Shepley. The smooth door has an aluminium look and feel, complemented by low profile glazing cassettes which are perfectly colour matched to the door slab. Customers can also opt for a cassette with a contrasting brushed aluminium finish. “Shepley has made colour choice easy with a range of 18 popular and trending door

colours, with an option to have a colour matched frame. We’ve also launched Visage Individual colour service, where homeowners looking for an extra special colour can get exactly what they want,” continues Ian. There’s a choice of outerframes. Installers can opt for five chamber REHAU PVCu frames in either sculptured or bevelled profiles. This means that installers can offer the best option to suit their customer’s project. Security is covered by multipoint locking and the range is available Document Q ready, fitted with a Yale Platinum 3-star cylinder. Every Visage composite door is manufactured in Shepley’s dedicated door factory and after rigorous quality checks, is dispatched on its fleet of trucks. Shepley supplies local and regional installation companies across the country, offering a fast and efficient service from order to delivery. Ian adds: “Customers who have previewed the doors are already clearing space in their showrooms to display them. We think the new Visage Contemporary Composite Door Collection will be a huge hit with homeowners and installers.” Tel: 0161 339 2433 READER ENQUIRY NO: 0818/0092

Virtuoso Doors has pulled off yet another first in the composite door arena with the announcement that its range of composite doors is now available in an aluminium outer frame from REAL Aluminium. The development makes Virtuoso Doors the first manufacturer in the industry to offer a choice of both aluminium and PVCu frames for composite doors. The company’s collection of composite doors, which includes Virtu-AL – the UK’s first aluminium textured, non-woodgrain finish composite door – is now available in the aluminium frame as well as a choice of three PVCu frames from REHAU, Duraflex and VEKA. Tony Craggs, managing director of Virtuoso Doors, explains: “We have passion for doors and this industry as a whole so we’re really excited to launch this new aluminium frame, which gives installers and homeowners even more reasons to love our incredible collection of crafted composite doors.

“This new frame is all about bringing style with no restrictions. Demand for aluminium is growing rapidly and more people are choosing it for windows, but they don’t necessarily want to buy a composite door in a PVCu frame – especially if they are installing aluminium throughout their property. For the first time ever, homeowners can match their aluminium window and composite door frames to achieve the complete aluminium look on their homes. “As the aluminium trend peaks, we’re proud to be working with the team at REAL Aluminium to drive the industry forward with products that deliver the contemporary look that modern homeowners are so eager to buy. We’ve already been inundated with enquiries from installers for this new frame and we know that it will be a terrific product to help them set themselves apart from their competitors. And, as part of Customade Group, we go further by connecting our customers with our full product portfolio so they can immediately take advantage of new opportunities and win more business.” Every door in Virtuoso’s range of composite doors is compatible with the new aluminium frame, which is available from stock in four popular options – black, white, grey and grey on white. The new frame is particularly suited to Virtuoso’s Virtu-AL door. This incredible aluminium alternative door combines the best features of an aluminium door with those of a composite door to achieve the high-end contemporary look of an aluminium door without the price tag. Virtuoso Doors’ range of fine quality composite doors are manufactured with the perfected technique of ‘crafted precision’ which teams cutting edge machinery with the hands-on expertise of master craftsmen who create exceptional doors every time. With a reputation for manufacturing superior quality doors and providing unrivalled personal service, Virtuoso Doors is at the forefront of composite door development. Virtuoso’s doors are made from the most robust GRP skin for long lasting good looks. For an authentic feel, each woodgrain or aluminium effect door is uniquely designed to replicate the look and texture of the raw material as much as possible. To find out more about Virtu-AL, call 0191 410 9333, visit www.virtuoso-doors.co.uk or follow @virtuosodoors on Twitter. READER ENQUIRY NO: 0818/0093

August 2018 | www.glassnews.co.uk

0818/0094

Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold

The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.

• PremiFold harness existing C70 and O70 Gold® profiles. • No visible hinges and hardware. • Incorporates both double and triple glazing.

VISIT OUR WEBSITE TO SEE A LIVE DEMO

• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.

INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

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DOORS

The UK’s Leading Glass & Glazing Newspaper

PATIOMASTER’S NEW TRIPLETRACK OPENS UP NEW PATIO DOOR OPPORTUNITIES

CRL LAUNCHES NEW CAMBRIDGE BYPASS SHOWER SLIDING DOOR SYSTEM Responding to the shift towards easy access shower areas and helping to futureproof the bathroom in a stylish way, CRL has strengthened its range of frameless shower doors with the introduction of the Cambridge bypass sliding shower door system.

PatioMaster, manufacturers of the UK’s favourite patio door, has launched their new Triple-track track door system. The Triple-track door system offers a wider clear opening than a conventional patio door with up to 25% more open space compared to conventional sliding doors. It gives the option of having two or four sliding sashes that stack neatly behind each other when opened, even on smaller frame sizes. The system offers exceptional aesthetics: the ride over design enhances the overall appearance as well as reduces the plaster cutback needed during installation Carmen Velilla, PatioMaster’s Brand Manager, commented: “The Triple-track system opens up new opportunities for our customers. It can accommodate a maximum aperture width of six metres and a mechanically jointed version is available too. The system is simple to install and features such as edge-located rollers mean easy adjustment. The system works perfectly with standard cills and frame packers, so there’s no need to worry about specific ancillaries. Plus, there’s a bigger glass to frame ratio with the Triple-track system, so the effect of a glass wall when the doors are closed is enhanced too.”

The system is available in chamfered and ovolo variations, so it matches existing doors and windows and creates a simple, coherent look across a building. The trend for colour is also covered. There is a choice of 28 colours and finishes, including grained and flat textures plus dual colour options. There’s a choice of white, gold, brass, chrome, black and silver handle colours. Available in 24 and 28mm glazing options, triple track door configurations exceed all current thermal efficiency requirements. Every PatioMaster door is precision made to order in one of PatioMaster’s regional manufacturing centres. By working with PatioMaster, your customers get the best of both worlds: the reassurance of a wellrespected national brand with the quality and reliability of your local business. Tel: 0808 178 3370 - www.patiomaster.co.uk READER ENQUIRY NO: 0818/0095

Enabling convenient entry to the shower from the left or right side, the modern two-door bypass system’s versatile design means it can be installed on a full-standing shower or on to a bath, allowing for greater creativity even in compact situations. With the trend for minimal, sleek design being key in the modern bathroom, the Cambridge shower has minimal hardware giving it a modern appearance, while the system can be chosen in a range of finishes, including contemporary matt black, brushed and polished stainless steel. From a practical viewpoint, operation of the sliding shower door system is effortlessly smooth, thanks to stainless steel rollers and each door has two anti-lift rollers for improved safety.

kg in weight per door. It is suitable for use with 8 or 10 mm monolithic toughened glass. A 90° accessory kit is also available for shower enclosures with a return panel. Danny Donohue, Brand Manager of Shower Door Hardware at C. R. Laurence Inc, comments “CRL has been the leader in the frameless shower door industry for decades. We attribute that success to our commitment to providing our customers with the most extensive, high-quality frameless shower door solutions available. Our goal is to deliver high performance products that are on trend – Cambridge system is no exception.”

For maximum durability and a high-end finish, the Cambridge bypass sliding shower door system is manufactured from the high quality stainless steel and can accommodate a maximum width of 940 mm and up to 38

For further information call 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk. READER ENQUIRY NO: 0818/0096

SEVENDIALS STUNS IN THE CHESHIRE COUNTRYSIDE Situated in the rural countryside village of Mottram St Andrew, Cheshire, Sevendials is a private contemporary residence project. It utilises an array of innovative products from leading aluminium suppliers Reynaers and Cheshire-based Altitude Aluminium, which installed the stunning aluminium windows and doors on this beautiful build.

The Sevendials dwelling beautifully projects the impact of Reynaers’ Hi-Finity sliding door system. Each panel of glazing spans the full height of the building across two floors, creating an impactful facade. Despite their minimal visual sightlines, the Hi-Finity sliding doors durability and strength allows for up to 750kg of weight per sliding door leaf. Fixed panes can weigh up to 1200kg.

The contemporary living space is set across more than 600m2 including a full leisure suite with guest accommodation. Situated at the head of a gently sloping valley and immersed in mature greenery including Oak and Birch trees, the modern house boasts views across Cheshire towards Snowdonia and North Wales.

To further advance the functionality of the property, Reynaers’ CS 77 Tilt and Turn systems were installed alongside the HiFinity range. Depending on the position of the handle, the CS 77 Tilt and Turn windows open either from the bottom hinge allowing an opening for ventilation or from the side hinge, opening in full.

Rebecca Cope, Marketing Manager at Reynaers, comments: ‘‘Sevendials is a stunning example of our beautiful windows and doors, we are extremely proud to add this to our portfolio of world class residential properties.’’

Project address: Mottram St Andrew, Cheshire

TheCAVE architecture + design studio was selected to design the project due to its vast luxury private residual property portfolio. TheCAVE was invited to stay in the bungalow that was previously on the site for three months before the project commenced to gain a profound knowledge of the path of sunlight, views and landscape before plans were finalised.

Whilst the façade at the front of the building uses minimal glass to enhance privacy and security, the rear of the building is where Reynaers’ products come to life. The ‘L’ shape plan embraces the views to the West, allowing the large panes of glass to engulf the sunset as it descends. The orientation of the project also ensures natural light bathes all interior scopes throughout the full 12 months of the year.

Wayne Little, Operations Director at Altitude Aluminium, said: “We know how important it is to have excellent products designed to stand up to the worst of the British weather. We often install Reynaers’ products because they not only look fantastic, but tick all the boxes for the latest trends of huge areas of glass, without compromising on comfort, security and warmth.”

Reynaers systems: Reynaers Hi-Finity sliding door, CS 77 Tilt and Turn

Architect: TheCAVE architecture + design studio Installer: Altitude Aluminium

Tel: 0121 421 1999 www.reynaers.co.uk

READER ENQUIRY NO: 0818/0097

August 2018 | www.glassnews.co.uk

0818/0098

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DOORS

WINDOWS

DON’T BE LIMITED ON FEATURE-RICH CHOICE WHEN IT COMES PRODUCTS FROM MODPLAN TO PREPPED DOORS Leading VEKA fabricator Modplan manufactures a comprehensive portfolio of products for their trade customers which includes an impressive range of featurerich products too.

Following the launch of their Customer Charter earlier this year, the UK’s leading independent composite door supplier DOORCO makes another bold statement to the market with their “no restriction” prepped door service promise. “It is well documented that the popularity of the composite door is growing and the market is getting bigger,” says Dan Sullivan DOORCO’s MD. “With this demand comes complexity – customers are demanding more choice and there is greater competition out there. For DOORCO, our policy is to not only keep up with these demands, but also make sure these complexities aren’t an issue for our customers. “Having a prepping service is nothing new, but how many composite door manufacturers offer this service with no restrictions? DOORCO customers can order any slab, design, glazing cassette and glass combination. And when it comes to colour, in addition to our eight standard slab colours (including Anthracite Grey) and 38 premium colours, we can also supply any RAL colour as a special order.

“A door slab is a complex product, making machining them a difficult process, but we can prep for any lock; any hinge; open in; open out; edgeband painted or not. The calibre of our team has enabled us to offer this added value service to our customers. We have the technology and expertise to ensure they are right first time – and if they’re not, that’s our problem! “In addition to standard prepping, we can pre-glaze the doors for you too. Whether it’s a complex contemporary door glazed with Inox or Urban, or something more traditional using Tri-SYS, DOORCO’s glazing service offers this choice. For us, it’s about taking the pain away from our customers and offering the best service we possibly can.

Having the right products in your portfolio is fundamental to the Newport-based fabricator as Heidi’s Sachs, Managing Director of Modplan explains: “You only have to glance at the market data to see that consumer trends are shifting. Market intelligence reveals that today’s consumers are looking for something other than standard white PVC-U casements. The result is that feature-rich products such as mechanically jointed vertical sliders and flush casement windows are booming and its something we have witnessed here at Modplan for some time.” Modplan’s VEKA vertical slider is the perfect example of a value-added product. The feature-rich window is manufactured

“With these products you get the reassurance of the quality and innovation you’d expect from Modplan along with the unparalleled advantage of our manufacturing excellence and partnership approach.”

from high quality VEKA systems and can be either mechanically jointed or welded. The window is compatible with existing VEKA fitting brackets and therefore reduces installers’ inventory. The VEKA Vertical Slider features a range of traditional detailing including a selection of Georgian bar configurations, a deep bottom rail option and authentic sash horns. The window is available in a range of woodgrain and colour otpions too. Similarly, the VEKA HALO FlushSash window is ideal for heritage projects looking to replicate the appearance of 19th century windows. The traditional aesthetics can be enhanced with heritage detail options such as monkey tail handles and ornamental peg stays. Our Flush Sash offering is fully mechanically jointed ensuring the authentic look of timber. It is available in a range of woodgrains and coloured finishes in the 30 colour options of VEKA’s Variations collection, so offers a solution for every setting. Both Modplan vertical sliders and FlushSash windows are manufactured in a dedicated facility at the company’s manufacturing headquarters, which means that turnaround times are kept to a minimum and quality is consistently high. Heidi concludes: “With these products you get the reassurance of the quality and innovation you’d expect from Modplan along with the unparalleled advantage of our manufacturing excellence and partnership approach. It’s the reason our customers are able to capitalise on the benefits that feature-rich products have to offer.” Tel: 01495 246844 - www.modplan.co.uk

“Delivering exceptional service is central to everything we do at DOORCO and what our business is built around. Our Customer Charter sets clear, measurable promises to our customers that we will hold high stock levels and delivery quickly, and our prepping service is about added-value. It is our drive to be the composite door supplier of choice and open up the world of choice composite door has to offer to everyone.” For more information on how we can support your business, call us on 01625 428955 or visit: www.door-co.com.

READER ENQUIRY NO: 0818/0099

READER ENQUIRY NO: 0818/0100

August 2018 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

SCARBOROUGH COLLEGE GETS A RESIDENCE LISTING Residence 9 windows, part of The Residence Collection, have been specified on a listed building refurbishment project at Scarborough College in North Yorkshire, having been approved by planners at Scarborough Local Council and these will be installed over the course of several phases.

by SWC Trade Frames and installed by Centurion Windows, both Scarborough based companies. With around 150 windows in total, this is one of the larger projects for The Residence Collection, which is being carried out in several phases so as to minimise any disruption with the school. Mark Catchpole, sales director at SWC Trade Frames commented: ‘We enjoy

commercial contracts, particularly those in our own town. R9 was the obvious, arguably the only choice for the project given the sensitive nature of this listed building and we’re delighted to be part of the project.’ His thoughts were echoed by Richard Kirby, managing director of Centurion Windows: ‘This is a wonderful project and fulfilled by local companies with a great reputation. R9 is the ultimate window for listed buildings

Scarborough College is an independent day and boarding school for boys and girls aged 3 to 18 years and has been providing boarding and day education in Scarborough for nearly 120 years. Given the current state of some of the windows at the school, the decision was made by governors to replace all the glazing and roof as part of a large investment programme. Local companies have all been employed on the project that involved the manufacture of the grained white, mechanically jointed Residence 9 (R9) windows featuring Georgian bars and monkey tail handles

and went through planning with ease and we look forward to completing the remaining phases in due course.’ Sarah Hitchings, sales and marketing director of The Residence Collection concluded: ‘We’re thrilled to be part of this refurbishment project on a listed building, fully proving that R9 is the ultimate heritage casement window and one that’s valued by planners. We’ve even got marketing support materials to help our customers with projects in conservations areas and for these types of buildings, for what was once the domain of timber only. We’re now actively helping to break this way of thinking with considerable success.’ For information on SWC Trade frames please visit www.swctradeframes.co.uk and for Centurion Windows visit www. centurionwindowsscarborough.co.uk. For further information for both retail and trade partner enquiries please visit www.residencecollection.co.uk, e-mail journey@residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 0818/0101

0818/0102

SUSTAINABLE PVCu FRAMES IT’S NOT A PRICKLY SUBJECT WE’VE UPDATED OUR PROFILE IS IT TIME TO UPDATE YOURS? Rehau TOTAL 70 co-extrusion a recycled core, 100% recyclable product. Improve your customer sales and loyalty. No compromise on quality or performance. No premium on price. TURE A CLEARER VIE W FOR THE FU Experience a responsible framework 01226702568 euroglaze.co.uk

www.glassnews.co.uk | August 2018

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

FIRST FIX 11 WINDOWS IN JUST 23 MINUTES Timber frame and SIPs panel manufacturers can speed up the installation of windows and doors by using the Sidey Kitfix system. Pressure is on for builders and developers to get on and off-site faster. This means looking at ways to reduce the time spent installing windows and doors. “With the Sidey Kitfix System, windows and doors can be accurately

fitted at the factory stage,” says Steve Hardy, Managing Director of fenestration and offsite construction specialists Sidey Solutions. “It’s quick too – 11 windows can be first fixed in 23 minutes. They are installed when the walls are horizontal in the factory and the innovative Kitfix brackets are twist fitted to the window or door frame. Air tightness, thermal and acoustic seals can also be included at this stage. “This system makes transportation simple and once on site, the panels are erected as normal. This means homes are

STATE OF THE ART SECURITY PASS FOR LARGEST HERITAGE-STYLE WINDOW Roseview Windows, has achieved PAS 24 accreditation for its largest Ultimate Rose sash window yet, demonstrating that customers can have large span, traditional style windows without compromising on safety and security. Based in Buckinghamshire, Roseview Windows was established in 1977 and has been specialising in the design and fabrication of the UK’s most authentically styled sash windows since 1985. All of Roseview’s window designs are made from uPVC, to offer customers all the benefits of modern manufacturing techniques, energy efficiency, sound insulation and low maintenance but all within a sash window profile. Based on REHAU’s Heritage range, Roseview’s Ultimate Rose window comes in a range of sizes, but after several enquiries from Victorian schools and hospitals about larger sash windows, the company designed a 3000mm (H) by 1500mm (W) size frame. With a strong 35mm mid-rail, Roseview were confident the range extension would be as secure as other Ultimate Rose windows, and so it was tested for PAS 24 – and passed. Richard Burrells, Director at Roseview Windows said: “As the first company in

the UK to make uPVC sash windows, we have always gone above and beyond in ensuring that our products provide a first-rate service, live up to the standards of quality and is good value for money. We are delighted that the Ultimate Rose window has passed the PAS24 test at this size and look forward to the upcoming projects of this nature.” The Ultimate Rose window is a unique offer to the windows market made with profile from REHAU’s Heritage systems and other bespoke material. It is fully mechanically jointed (so no tell-tale signs that the window is uPVC), and it boasts the slimmest mid-rail on the market. It is so authentic in design that it is a great alternative window for installations where customers want the benefits of modern uPVC but need to comply with conversation rules. Mark Collins, Area Sales Manager from REHAU said: “We have been working with Roseview Windows for several decades now and what has stood out is their ability to consistently provide solutions for a vast range of projects that yield fantastic results. The fact that the Ultimate Rose has passed this test is yet another testament to the standard of products produced by them.” The PAS 24 is a Product Assessment Specification that specifies acceptance criteria relevant to the enhanced security performance of doors and windows intended to resist methods of break-ins and burglaries. READER ENQUIRY NO: 0818/0103

wind, watertight and secure much sooner, and makes the build much faster. It also eliminates the need for separate deliveries of windows and doors, with no site storage required either. “The latest changes to planning laws announced on 5 March mean there is even more pressure to get the job done quicker,” adds Steve. “Choosing Kitfix to install windows and doors will help builders and developers build fast.” For more information go to www.kitfix.co.uk. READER ENQUIRY NO: 0818/0104

A WINDOW INTO THE WORLD OF DESSIAN Dessian has launched a fresh new website – www.dessian.co.uk – with integrated video content to bring its people, its production and its high quality end products to life like never before. Based in Belfast, with a second office and factory in Cumbernauld, the leading window and door fabricator has been making REHAU profiles for UK and Irish trade customers for more than 30 years. Specialising in the TOTAL70 (70mm) and REHAU Tritec (60mm) window systems, Dessian has developed a product range which offers customers a variety of frames to deliver on both efficiency and aesthetic appeal. Understanding that online interactions are very often a customer’s first port of call, Dessian has revamped its website to ensure that the first impression is a good one.

“The website gives the company a fresh new look.” Embedded video content gives a flavour of the Belfast production facility, while a new platform and SEO capability ensures the website is easier to find in online searches. Dessian has ensured that the website is also GDPR compliant, in terms of its cookie use. One great new feature of the website for existing customers is the ‘customer log in area’ where trade partners can access marketing resources, certificates, technical specifications, energy calculators and guides. They can also find training notes for the company’s Satellite business software. Nigel Bothwell, Managing Director, said: “The website gives the company a fresh

new look which really showcases our strengths – namely our production experience and the way we support our customers. With the engaging video content, users can look through a virtual online window and see how we operate and the care and attention which goes into every frame, door and conservatory. “Our existing customers will really benefit from the new log in area, which puts everything they need in one place to make things a little easier for them when looking for information or support.” Declan Coulter, Divisional Sales Manager from REHAU said: “Having a strong online presence is essential in today’s fenestration market to set out your stall and differentiate you from other providers. With its new online offer, Dessian is setting out a very impressive stall, which really draws you in and provides an apt showcase of the REHAU products they offer and how they are made. We wish them all the best with the launch.” For more information www.dessian.co.uk. READER ENQUIRY NO: 0818/0105

August 2018 | www.glassnews.co.uk

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

FlushSash Introducing the new FlushSash Slim Slightline French Window. Our patent pending concealed mullion allows virtually no sightlines, offering seamless style and effortless performance. FlushSash is the perfect PVC-u alternative to contemporary aluminium or traditional timber. 0818/0106

A +(17) WER Rating

U Value of 1.0

Fully welded or mechanically jointed

29 colour options

Concealed mullion

www.glassnews.co.uk | August 2018

01282 716611 salesenquiry@veka.com

14 EX STOCK

Triple glazing ready up to 36mm

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

CONTROL YOUR ROOF WINDOWS WITH YOUR VOICE FOR A HEALTHIER LIVING ENVIRONMENT New smart home solution VELUX ACTIVE with NETATMO compatible with Apple® HomeKit™ lets you control roof windows with your voice or at the touch of a button. Homeowners can for the first time ever tell their roof windows to open or close for a better and healthier living environment. Global roof window leader VELUX and smart home company Netatmo launch VELUX ACTIVE with NETATMO, the first ‘plug-and-play’ smart home solution for remote sensor-based operation of roof windows, blinds and shutters. VELUX ACTIVE with NETATMO is the first smart roof window system that connects with Apple HomeKit, allowing homeowners to manage indoor climate control at home or remotely across all Apple devices, including iPhone, iPad, Apple Watch, Apple TV and HomePod. The system can be controlled using Siri®, Apple’s voice-controlled intelligent assistant, or with the touch of a button on the Apple Home app.

innovation that makes it easy to have a comfortable and healthy home,” says Kent Holm, SVP, global product management, the VELUX Group.

SENSOR-BASED AUTOMATIC OPERATION

The smart home device is pre-programmed so that roof windows automatically open to let fresh air into your home when needed. The device also prevents homes from overheating by proactively closing shutters and awning blinds.

EFFORTLESS CONTROL GIVING YOU PEACE OF MIND IN YOUR POCKET

Built on the newest smart-sensor technology, the VELUX ACTIVE with NETATMO system, developed in partnership with the leading smart home company Netatmo, thinks and acts on your behalf. Smart indoor sensors monitor the temperature, humidity and CO2 concentration inside the home and activate a gateway to open or close the roof windows to improve the climate indoors.

VELUX ACTIVE with NETATMO works along with a control app for iOS and Android. Therefore, you can manage and monitor your windows with a few touches on your smartphone using the Apple Home app across all Apple devices and VELUX ACTIVE’s own app.

“Few are aware of the impact of indoor air on their health and wellbeing, but the air we breathe is just as important as the food we eat or the water we drink. An average adult breathes in around 15,000 litres of air every single day and spends up to 90 per cent of their time indoors. A healthy indoor climate goes way beyond simple convenience, which our new smart home solution ensures,” continued Holm.

“VELUX ACTIVE with NETATMO is the result of two stunning technologies: high standard VELUX windows and Netatmo’s know-how for creating simple and useful products and applications. By automating the opening, closing and shading of roof windows, we can make a big difference and improve indoor climate so users don’t have to worry about it. We created a smart sensor-based solution that is not only easy

According to research we spend a staggering 90 per cent of our time indoors and often forget to ventilate our homes. But now if it’s too hot or too cold in your home, if the air starts to smell or it’s damp, the new smart home system from VELUX automatically airs out the room for you.

to use and reliable, but also beneficial for user’s wellbeing,” added Fred Potter, founder and CEO of Netatmo.

HEALTH AND WELLBEING ADDED TO SMART HOMES The market for smart home solutions which can connect electrical devices in your home to the internet is booming. Worldwide the smart home market is predicted to grow to around $53.45 billion by 2022 (Statista 2018). Smart home technologies enable you to control household appliances like refrigerators, freezers, washing machines, clothes driers, coffee makers and kettles through apps and automatic regulation. “Smart homes continue to be an important consumer trend and are expected to be mainstream within the next four years. By digitalising the operation of roof windows to automatically improve your indoor climate, we’re adding a health and wellbeing dimension to the intelligent home and pushing innovation in this area to the next level,” continued Holm. Through the integration with Apple HomeKit, VELUX roof windows, blinds and shutters become part of the growing smart home product family that’s improving health, comfort and convenience in homes.

“We are extremely excited to see how consumers will respond to our smart home

READER ENQUIRY NO: 0818/0107

ANOTHER COMMERCIAL SUCCESS FOR ADEVA AND GLAZERITE Kent-based Adeva Home Improvements has built on its recent success in large scale commercial window installation with a triple glazing retrofit for a sheltered housing scheme in Whitstable. Once again, the group praised The Glazerite UK Group Ltd and VEKA for their support in specifying and completing the contract, for 279 casement windows in the VEKA 70mm fully sculptured system finished in white, at the 12-storey Windsor House. As with the previous installation, VEKA supplied the wind load calculations essential for installations at such height, with other technical support by Glazerite, without which Director Geoff Dwyer

said the company would not have had the confidence to tender for the work. “They were with us all the way when we had the chance of our first large scale commercial contract. That gave us the confidence to continue our activity in the sector and the result was another success for us with Windsor House. The technical support from Glazerite and VEKA was brilliant, the clients are very pleased with the result and we are already looking at several more prospects.” Elderly residents at Windsor House were finding the first generation double glazed PVC-U had become draughty as well as making the flats costly to heat in cold weather. Adeva replaced them with far more energy-efficient A+Rated, triple-glazed VEKA 70FS units, for main contractor Hamilton Building Contractors. Jason Thompson, Director of The Glazerite UK Group, said the installation was another

model example of what installers of any size can achieve with the right materials and the right technical support: “Most good installers are perfectly capable of carrying out such medium and even large scale commercial contracts but may be put off by the technical back-up and specification advice. But all Glazerite installer partners know that all you need is a good, supportive fabricator and system supplier and they can achieve virtually anything.” The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a long-standing Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. www.glazeritewindows.co.uk

READER ENQUIRY NO: 0818/0108

August 2018 | www.glassnews.co.uk

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: James Lee, Director of GGF Group Marketing and Communications James is responsible for managing the GGF Marketing team who plan, implement and monitor the marketing strategies for all the brands within the GGF Group.

IT’S ALL ABOUT YOU

name of the site and initially set it up, but the real credit goes to the GGF team and collaboration with Members, who have developed the site to what it is today.

Where you were born and currently live?

Similarly, when I launched the first digital magazine in the contemporary art industry – it was my plan to go digital (which at the time in 2005 was revolutionary for a consumer art magazine), but when the final product went live globally, it was very much a team effort. It trebled sales and reached an international audience of hundreds of thousands operating in or with an interest in contemporary art.

Born in Glasgow’s West End, moved to London after I graduated and now living in Harrow.

Your education and the subject or activity which you excelled? My education includes three diplomas (two post graduate in Marketing & one HND in Media Communications) and graduating with distinction when I achieved a first class degree in Business from University of Paisley (now UWS - University of West of Scotland). I am also a Chartered Marketer and Member of the Chartered Institute of Marketing. A subject I’d say I excelled in at University was Consumer Behaviour. Not sure why, it just seemed easy to understand.

AND YOUR FUTURE What would you like to do if you weren’t in this industry?

Your favourite sports or interests? I used to play a lot of sport in particular football, squash, table tennis and running. I was fairly competitive but I now watch more than play. I also love to travel to historic places and I have a strong interest in art having worked in that sector for over ten years.

Your biggest regret in life? Life’s too short for regrets, but I sometimes wish I had worked abroad when I was younger.

Someone or something that inspires you? The creative process and creative people inspire me. I read lots of autobiographies (usually of people in creative industries like film, art, music) and I find the process they went through and obstacles they overcame to achieve their work very inspiring.

Temptation you can’t resist? Italian ice cream on a hot day in my favourite country – Italy!

YOUR CAREER

a company that made and installed timber windows and doors. I worked as a carpenter for 7 years before entering full time higher education. Over 20 years later, I returned to the industry when I started at the GGF in 2011.

The job you do in 25 words? Planning, implementing and monitoring the marketing for the GGF and its subsidiary companies.

Your greatest achievements? Most of my career achievements have been down to teamwork in the organisations where I was employed at the time. For example, MyGlazing.com is one of the fastest growing websites in the industry and on target to reach 500,000 users in under 3 years. I came up with the concept and

I’d probably be marketing in another industry, preferably the arts or media. Though I do love working in marketing, if I had to choose the perfect job and I had the talent, then I’d choose to be a travel writer or a sports journalist covering international events. I can’t think of anything better than travelling to an amazing event like the Olympics or the World Cup, watching the action, enjoying the atmosphere, reporting what happened and sharing your views with readers/fans. And getting paid for it!

Particular Ambition? To stay healthy for as long as possible.

The way you want to be remembered? It would be nice just to be remembered. If I am, then I imagine the comments would consistently be along the lines of “Nice guy, terrible jokes”.

When and how you joined the industry? Strange but true, my first job when I left school was as an apprentice carpenter for

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. www.glassnews.co.uk | August 2018

GLASS NEWS INTERVIEW: LISTERS

The UK’s Leading Glass & Glazing Newspaper

A CUSTOMER OPEN DAY HERALDS

A NEW ERA FOR LISTERS

Like a knight on a white charger, Roy Frost rode to the rescue of Lister Trade Frames, buying the assets of the company from the administrators in September 2017. Glass News’ Editor, Chris Champion, reports from the Trade Open Day at Stokeon-Trent that was billed as the Lister Glazing Summit.

The Lister Glazing Summit seemed like a strange choice of title for a trade open day, that is until I arrived and found out the agenda. Roy Frost: We borrowed the ‘Glazing Summit’ from our friends at Purplex, we work very closely with them as do our customers and thought it was appropriate for the jam packed topical agenda.

It certainly seemed to work as the seminars were full and people were hustling from one seminar to the next. Roy Frost: We took the opportunity to launch our new ordering software and, with demonstrations in the showroom and the seminar that explained the whole procedure, hopefully we have demonstrated

that Easy Connect is an advanced ordering system that is simple to use for a comprehensive market offering. Easy Connect will enable our customers to create quotes or even sell in homes, or simply give customers immediate access to prices and quotes from us at the weekends rather than waiting until Monday morning! Consumers want service and their desire wains the longer they wait so this gives our customers that edge over their competitors to convert the interest into an installation. We have been told that we are at least 18 months ahead of the market with this software.

The other seminars were also well attended... Roy Frost: We invited Purplex Marketing to stage a seminar on GDPR as they had at their Glazing Summit. It gave an opportunity for our customers to understand the situation and be prepared for its implementation. We also had a very topical seminar on the issues of the Self Employed. Jag Jeer from InSync presented how best to comply with HMRC guidelines. As you said, they were all well attended and by running them in succession throughout the day gave our customers the opportunity to view our products, talk to our staff and attend the seminars, too. It worked well.

It certainly did, and with a Hog Roast and a seemingly unending supply of drinks orders being taken and delivered, everyone was well catered for!

Roy Frost: That’s kind of you to say but it is all about making a day worthwhile for our customers. We are very conscious that attending an Open Day is a day when money is not being earned for them.

The whole showroom is very impressive with a wide range of products on display. Can we talk a bit about the range of products? Roy Frost: Veka/Halo will continue to be our main strategic partner together with the premium Residence Collection, Solidor and the full range of AluK aluminium. On the window side we brand ourselves under the Elitis name and our aluminium offering is called RAUM. Apart from standard composite doors we also offer PVCu panels, too. We’ve also added a new Gallery double rebated 70mm composite door which has been developed with our friends at Apeer. It really is the best and, again, all of these developments give our customers the edge they need to convert interest into installations! With aluminium we’re focussed on bifolds and entrance doors but the sliding patio door is becoming more and more popular. The display in the showroom drew a lot of attention.

And the conservatory side? Roy Frost: We work closely with Ultraframe and offer the full range including Loggia, Ultraroof, Ultrasky and Livin Roof. Of course, orangeries are also available. Additionally, we work closely with Eurocell and have recently launched their Skypod, Equinox and other conservatory systems.

Listers’ CEO, Roy Frost

Our group approach means that we have lots of choices now to offer our customers. What we haven’t mentioned is our Timeless range of flush sash PVCu windows. They have a uniquely ‘handcrafted’ feel, boasting a much more natural appearance thanks to all transoms and mullions coming butt jointed to echo traditional timber construction methods. We sum it up as ‘History without the hassle’.

Listers has not been in your hands for very long. Can you tell me a bit about the acquisition? Roy Frost: The first thing to say is that there is little time for due diligence when buying from an administrator. There were a few surprises but the biggest surprise was that the operational area was 34 miles around Stoke-on-Trent! It is such a well known name that it never occurred to us that it was a very local company, albeit with a strong brand image. Needless to say, our range of operation is now widening to be nationwide and our delivery routes are being planned accordingly.

You have only had the company for a short time but it seems to be very much ‘business as usual’. Roy Frost: Listers went into administration last August and our GJB Group with NW entrepreneur, Alan Rothwell, were one of 25 interested parties. We were successful in acquiring Listers and the new management

The shopfloor

August 2018 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: LISTERS

The UK’s Leading Glass & Glazing Newspaper

Action on the shopfloor

Dedicated production areas – this is aluminium

Demonstrating the new Raum lift and slide doors

Fitting an IGU

Roy Frost: It is impressive and the production area covers 70,000 sq ft. As you have seen, the production areas are clearly defined between PVCu and aluminium and there is up-to-date cutting and machining centres and we will continue to invest in state-of-the-art machinery so quality and efficiency is maintained.

Our philosophy is to continue with producing great and innovative products with excellent service levels and the marketing support for our customers. Listers has been a great business for 40 years and will continue to be and we look forward to bringing additional energy and fresh ideas to the business.

With Listers being part of the £22million GJB Group, are there specific advantages for the customers and, indeed, Listers itself?

It’s a large production area and you were kind enough to give me a guided tour...

Roy Frost: Yes and yes. GJB Window Systems is one of the largest UK fabricators of Eurocell so the partnership between the two companies will allow access to different markets. It also gains from both finance and

End milling

www.glassnews.co.uk | August 2018

We haven’t touched on Listers trade counter... Roy Frost: Ah! The Big Trade Counter! Windows and doors need silicones, sealants, screws, fixings and all on the shelf when they come to pick up the windows and doors. We’re the largest independent trade counter in Staffordshire, with some of the best brands in the game lining our extensive shelves - everything from fascias and soffits to guttering and rubber roofing can be found all under the same roof at the Big Trade Counter.

Demonstrating the new Easy Connect software

logistics by being part of the group. GJB is south east based and Listers is north west so from a logistics point of view we have the country pretty well covered. Additionally, the new partnership means Listers’ national customers can take advantage of its marketing support – something that has always separated Listers from other trade suppliers. Elitis, our wide-spanning support strategy is well-known for providing its customers with tools and support that outshines their national competitors. It’s far more than just sales material, brochures and drop-cards, growing to include full retail branding, van livery, website support and valuable, consumer-facing incentives organised by Listers that installers may not be able to manage on their own.

The Residence Collection display in the showroom

Very trustingly, you let me wander off around the factory on my own to take pictures and I was surprised to find how friendly everyone was. Pretty much everyone said hello and asked if I needed anything - a very happy and contented atmosphere all round. Roy Frost: That’s good to hear but not surprising. We do have an excellent workforce and I believe they are very happy with now being part of the GJB group. We try to ensure that working conditions are good and, to be fair, if the guys on the shop floor are working with excellent components and machinery it is always going to mean that the finished product is going to be excellent too.

Hand operations are still required

structure includes two existing directors, Phil Warren and Darren Pusey so it certainly is business as usual. We were delighted we could secure the 70 jobs that were at risk at Listers and equally delighted that the workforce has got behind us in continuing to produce an excellent product for our 900 or so customers.

The new welding line in action

It’s all about providing a great service to our customers and working with them. We’ve even opened up on a Sunday to help a customer out of a hole!

And that pretty much says it all. Many thanks Roy.

READER ENQUIRY NO: 0818/0109

ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

A LEGACY BUILT ON QUALITY WORKMANSHIP AND CUSTOMER SERVICE As a leading global manufacturer and supplier of architectural glazing systems for commercial and residential applications, C. R. Laurence (CRL) has become a well-known and respected name in the industry. When the company was founded in the 1950s, no one could have imagined the tremendous growth it would achieve.

Don Friese, CEO of C. R. Laurence Co., Inc.

“CRL believes that the critical factor in achieving success for any company, regardless of industry, comes from its ability to consistently provide exceptional service and being responsive to customer needs.” Four years after Friese acquired Ebor, CRL added a second building in the United Kingdom to accommodate its rapid growth. Not bad for a man that landed his first job straight from the Army with no more than $125 in his pocket.

The CRL story is one of legacy and commitment. It began in 1961, when now CEO Don Friese completed his service in the United States Army and moved to California with just $125 in his wallet. The last thing he envisioned at the time was to lead a company and influence an industry.

Today, CRL, which was acquired by CRH in 2015, is the leading supplier of architectural hardware and glazing products. It designs and manufactures a wide range of systems including railings, all-glass entrance systems, frameless shower door hardware, transaction hardware, and interior office partitions. The company also stocks a very comprehensive range of daily tools and accessories for glaziers and builders.

Back then CRL was a small distributor with only six employees, including Friese himself. It had monthly revenues of just over $20,000. Today, CRL is a multimilliondollar corporation with 42 locations and 1,800 employees in North America, Europe, and Australia. It's easy to see that Friese’s hard work and determination paid off. Together with his senior management team—President Lloyd Talbert, CFO Arty Feles, and his son, Executive Vice President DJ Friese—Don Friese implemented a growth strategy that saw CRL make many strategic acquisitions and transition into manufacturing. Up until 2008, all of the acquisitions took place in North America and Canada. Then Friese flew to Germany to attend the Glasstec International Trade Fair. There he met with representatives from Ebor Equipment Ltd. The meeting resulted in CRL acquiring Ebor in February 2009, signalling the start of the company's expansion into the European glass and glazing market. CRL Europe was born. The success and growth Friese had enjoyed in the United States was replicated on European soil. Friese opened a 75,000 sq. ft. distribution centre in northern Manchester to serve as CRL's European headquarters. A 45,000 sq. ft. facility was then opened in Germany, followed by an additional facility in Copenhagen to serve the Scandinavian market.

One of CRL’s most popular hardware is the TAPER-LOC® system which provides a fast and safe way to install frameless glass balustrades. The system offers flexibility and control for accurate fitting, while making replacing scratched or broken panels a relatively simple task too. Available for toughened laminated and monolithic glass between 12 and 25,52 mm and in a wide choice of finishes, TAPER-LOC® is a dry-glazed railing system that reduces fitting time by more than 50% as it is a unique design that uses precision tension to secure the glass in the aluminium base shoe without the use of cement. Using CRL’s exclusive TLK12 installation and removal tool, the Tapers simply slide horizontally in the base shoe before being compressed, where it expands and locks into place at a consistent torque that meets the strictest building code requirements such as BS6180:2011 and AbP. It also enables installation to be completed from the safe side of the balustrade from start to finish, which is particularly useful in retrofit projects or when a broken glass panel needs to be changed as it eliminates the need for expensive scaffolding, cuts installation times and provides safety and security for installer and end user.

CRL represents an incredible success story. Over the years Don Friese has demonstrated that showing total commitment to customer service is the key to success. This was achieved by Mr. Friese continually supporting his employees, investing in stock inventories, developing new products, and building new facilities to enhance CRL's distribution network. CRL believes that the critical factor in achieving success for any company, regardless of industry, comes from its ability to consistently provide exceptional service and being responsive to customer needs. This principle is integral to how CRL conducts business. In fact, CRL describes itself as a “customer company” led by Don Friese’s traditional values which gives the competitive edge in an increasingly competitive marketplace. For more information on CRL, call 00800 0421 6144 or email crl@crlaurence.co.uk. You may also visit www.crlaurence.co.uk. READER ENQUIRY NO: 0818/0110

August 2018 | www.glassnews.co.uk

ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

ON THE SAFE SIDE

Giving an uninterrupted view from multi-storey buildings and creating a sleek, modern finish externally, glass is a trending material for balustrades and balconies. However, while the aesthetic appeal of this material cannot be argued with from an architectural viewpoint, for installers it can cause a headache in terms of fitting and maintenance. This is because of the health and safety challenges involved, given that balustrades and balconies are per definition at height. CHALLENGING TECHNIQUES Systems that need to be fitted from the outside in will require scaffolding, which adds to the time and expense of a project and are overall much trickier and more dangerous to install than systems that can be fitted from an internal position. Traditional wet fit balcony systems need to be held securely in place, usually with cement, to ensure a tight fit, which can be messy too, particularly when fitting the balcony retrospectively on to a building. Often too, the architectural hardware used for installation is heavy and cumbersome, particularly when working at awkward angles and from height and can even compromise the minimal aesthetic of the glass if poorly designed.

Wanting to make the most views over the Devon coast for their client, 100% Stainless Ltd used the TAPER-LOC® system to ensure the perfect fit

SAFELY DOES IT To overcome these issues, it is a question of choosing the most appropriate system for the job, and one that makes the task safe and simple both on the initial install and at times when maintenance is required. The general Code of Practice for barriers in and around buildings is confirmation to BS6180:2011 and a system that can be fixed back to the stone or brickwork of the building will offer the best solution in terms of security. However, a dry-glazed railing system suitable for frameless glass balustrades such as CRL’s Taper-Loc® system is a hassle-free alternative to the mess and awkwardness of working with cement.

This solution simplifies and quickens the fitting and maintenance process, enabling installation from the safe side of the balcony, which is particularly useful in retrofit projects or when a broken glass panel needs to be changed as it eliminates the need for expensive scaffolding, cuts installation times and provides safety and security for installer and end user. In addition, thanks to the Taper-Loc® installation/removal tool TLK12 specially developed by CRL, the same torque will naturally be applied to all tapers, ensuring that the balustrade loading complies with regulations on all projects as standard.

100% Stainless Manager. “The customer wanted a secured balustrade that would not obscure their view but be strong enough to withstand the wind rolling in from the sea and create shelter from the wind.”

Taper-Loc® is available for 17.52, 21.52 and 25.52 mm toughened laminated glass, and for 12, 15 and 19 mm toughened monolithic glass and in a wide choice of finishes including satin anodised and brushed nickel.

Taper-Loc® dry glazed railing systems tap into the big trend for frameless glass balustrades and balconies. With less architectural hardware providing an improved aesthetic when compared to standard vertical posts, and what hardware is on show being available in a number of on-trend and attractive weather-proof finishes, a minimalistic, high-end look is achievable with no compromise on safety.

CASE IN POINT

Tested to meet the strictest building code requirements, TAPER-LOC® System from CRL can be completely installed from the safe side of the balustrade, eliminating the need for an expensive scaffolding and reducing labour times while being a safe option for installers

www.glassnews.co.uk | August 2018

It was the ease of installation that the TAPER-LOC® System from CRL offers that led to it being chosen by 100% Stainless, for the installation of a glass balustrade on a residential property overlooking the Devon coastline. “Uninterrupted views of the sea on a secure balustrade were the ultimate aim of this project,” explained

For James and his team, the TAPER-LOC® System made the installation process 50% faster than if they had chosen to use a traditional alternative, and it had the desired end result from an aesthetic viewpoint.

SAFETY, SECURITY AND FANTASTIC VIEWS

For more details call 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk. READER ENQUIRY NO: 0818/0111

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for fenestration installers. In this edition, Stroma Certification explains why all installers should be appropriately insured and introduces you to Stroma Insurance. THE IMPORTANCE OF INSURANCE Insurance protects both you and your customers. As an installer, if an incident should occur during the course of a job that either causes damage to the property or physical harm to your customer, you could be liable for it. Without insurance you might be taken to court and could risk severe financial penalties. In the UK, by law, you must have Employer’s Liability Insurance if you employ any staff. If you don’t carry adequate cover, the Health & Safety Executive (HSE) could step in, resulting in fines and prosecution. The credibility of your business could also suffer as the HSE publishes details of any business falling foul of the law.

INSURANCE POLICY COVER What is covered by your insurance depends on the particular insurance policy. However, typical levels of cover include things such as Public Liability, Employer’s Liability, tool cover, theft protection, van insurance and legal protection. It’s important you understand the policy in full before taking one out and make sure to always read the small print so you are aware of any exceptions or limitations.

WHY CHOOSE STROMA INSURANCE? Stroma Insurance cover is flexible, meaning that you can tailor your package and payments to suit your individual requirements and circumstances. We recognise that no two installers are the same and Stroma Insurance allows the option to protect your business to the level you believe is best.

KEY FEATURES OF STROMA INSURANCE All Stroma Insurance policies include £250,000 Professional Indemnity cover and up to £5,000,000 Public Liability cover

as standard. The standard insurance policy covers you for working up to a maximum height of 10 metres and a maximum depth of 3 metres.* Plus, as part of our dedicated service, our experts are on hand to offer advice and support throughout an insurance application as well as answering any queries throughout the policy lifetime.

Competent Person Scheme (CPS) is only £255 (+VAT) for the year and our online notification fee is just £1.80 so there’s never been a better time to join us. Once you’re a member, all you have to do is call 0345 030 5183 to speak with the insurance team for a no obligation quote on Stroma Insurance.

HOW CAN READERS GET INSURED WITH STROMA?

WANT TO HAVE YOUR SAY?

Stroma Insurance is a benefit which comes with membership of Stroma Certification’s installer certification schemes. Our membership fee for Doors & Windows

*Policy limits and exclusions may apply. Please see policy wording for full terms and conditions. If heat equipment is used then the policy covers you up to £2 million Public Liability until additional questions have been answered. **Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.

We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page).

READER ENQUIRY NO: 0818/0112

stroma.com/certification/doors-windows | info@stroma.com | 0845 621 1111** 66

August 2018 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

NORTH-EAST INSTALLER’S SALES ROCKET THANKS TO CUSTOMADE PARTNERSHIP For a new business to increase turnover by 60% in its first year is very impressive, but that’s precisely what Chester-le-Street installer Arc Home Design is on course to achieve thanks to the opening of a new showroom and a partnership with one of the industry’s leading names – Customade Group. Owner Anthony McKeough set up Arc Home Design just six months ago to offer homeowners across the North-East a wide range of PVCu and aluminium windows, doors and glazed roof systems. Rather than source his products from several different suppliers though, Anthony was keen to partner with one full service supplier who could provide not only the variety of top quality products he wanted, but also offer the service and showroom and marketing support he needed. That partner is Customade Group. “Customade has been absolutely superb,” says Anthony. “It’s brilliant to find a partner who is so willing to put in the effort to help me grow, diversify and make my business stand out in customers’ minds by offering something different. With their help I’m

already looking at doubling my turnover within two years!” Anthony opened his 160 square metre purpose-built showroom just a few weeks ago and sales have taken off immediately with several doors, bi-fold doors and Atlas glazed roofs already installed. The showroom features an extensive range of products from across Customade Group brands, including REAL Aluminium bifold doors, three composite doors and the ultra-modern Virtu-AL door from Virtuoso Doors, PVCu windows from Polyframe and traditional and contemporary roof lanterns from Atlas Roof Solutions. Arc Home Design also stocks the stunning Skyroom contemporary mock orangery from Atlas – in fact, Anthony’s is the only showroom in the North-East with a Skyroom, having a 5x3 metre version on display. “The Skyroom has proved to be a real draw,” adds Arc Home Design director Karen McKeough. “With its slim frames and sleek modern appearance, it’s a fantastic product. Customers love the look of the Skyroom

Karen McKeough, Arc Home Design

and when we explain its strength and affordability, it literally sells itself! Putting it in the showroom has been one of the best investments we’ve made.” The Arc showroom features several displays and brochures – all part of Customade’s showroom and marketing support – that have helped Anthony increase his sales conversion ratio to more than 90% and he’s now stocking a full range of aluminium products to take advantage of the growing demand for aluminium over PVCu. His ambitious plans for the future also include a local radio campaign with Smooth Radio. Gareth Thomas, sales director at Customade Group, is impressed by Anthony’s success

to date. “Congratulations to Anthony on achieving so much in such a relatively short time. His phenomenal success is typical of the new breed of installers who realise the benefits of having a wider range of products from one supplier, with all the support we can offer. I’d like to wish him luck for the future and look forward to helping Arc Home Design become one of the leading names in the region.” To find out more about how Customade Group helps installers, call 01453 826884 or visit www.customade.co.uk. READER ENQUIRY NO: 0818/0113

0818/0114

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www.glassnews.co.uk | August 2018

CERTIFICATION

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

HELPING INSTALLERS THROUGH THE SALES CYCLE Glass News talks to Michelle Wright, Group Marketing Manager at The Glazerite UK Group Ltd, about the benefits of partnering with a fabricator who can offer a whole lot more than just a fantastic product range. In today’s increasingly challenging marketplace, installers not only face a tough fight from competitors trading on price, but they also need to be prepared for savvy homeowners who have done their ‘homework’ online and are prepared to shop around to get the best deal. At Glazerite, we supply what is one of the largest and most comprehensive product ranges in the industry, which means that our customers have a formidable offering at their disposal. Whether that’s the options on composite doors or flush sash windows, our installers have access to products that suit all budgets, satisfying even the most demanding homeowners. We’ve never been a company to encourage our installers to base their offering on the lowest price and work hard to equip them with all the justification they need to support their price point and help them stand out from the crowd. In addition to the marketing support tools we offer our customers, many of Glazerite’s suppliers also offer additional elements to support various points of the sales cycle.

DRIVING LEADS Owed to our national marketing presence Glazerite naturally attract a number of homeowner leads which are passed on to our installers. Many of these leads are delivered by our key partners who specifically target the homeowner and invest heavily in comprehensive marketing across all channels. Both Solidor and The Residence Collection excel at this and have invested in developing their sites’ installer search functionality, driving installers to improve their own profile listing and visibility in response. With the amount of traffic generated through these two sites, this is an unmissable opportunity and we’ve been working hard with our installers to get them listing. A web presence is a necessity in today’s market and, for installers who don’t have

their own site, Glazerite can build one. Even with a functioning website, some installers still require a little help optimising their content, and we support them in delivering an effective message to their customers. We’ve found that online designers are a great way of enhancing installer’s websites to increase direct enquiries from homeowners.

REASSURANCE FOR THE CUSTOMER In a world where many still see windows and doors as a commodity product, the homeowner is usually looking for reassurance that they are placing their trust and hard-earned cash in a reliable installer. The breadth of Glazerite’s product offering, including 10 year guarantees across the full range, and the overall quality of the brands we work with play a big part in creating this assurance. Offered alongside this are some great marketing materials including brochures,

swatches and - where needed - showroom support. Many of our suppliers offer materials to make sure their showroom projects the right messages and demonstrates great products when customers are making their decision. As the largest and possibly most successful VEKA fabricator, Glazerite customers also have access to the Independent Network. With a strong strategy to build and enhance the Network to position it against the big nationals, it’s a really exciting time to be involved and able to reap the benefits. Membership to the scheme also opens up a raft of benefits including insurance backed guarantees, marketing support and finance lending facilities, all of which help and enhance the credibility of our installers in the mind of the homeowner.

CLOSING THE SALE The decision to work with a particular installer varies from homeowner to homeowner based on their needs, but

security and peace of mind tend to be a major factor for many. The Maco Secure Plus Scheme and ERA five star guarantee cover this area perfectly with both schemes leaving the homeowner in no doubt about the performance and security of the hardware fitted on their new windows and doors. The free post-installation registration process also offers homeowners numerous benefits in the unlikely event of a break-in through hardware failure. This includes home insurance excess being covered up to £1000 and, where needed, repair or replacement of damaged windows. The Maco scheme is available to any products with Maco hardware whilst the ERA scheme applies to our vertical sliders, imagine doors and warmcore bifolds. In addition, Glazerite fit all VEKA/Halo and Solidor composite doors with the reputable Ultion cylinder as standard. Brisant has been highly successful in marketing this brand and have developed some fantastic materials to demonstrate the capabilities of its locks, to the point where many homeowners will settle for nothing else after they have seen demo videos or a brochure – they are all hard hitting and clearly spell out the impact an Ultion cylinder has on the security of your front door. In the end it’s all about adding value for the homeowner and clearly explaining the benefits of opting for a reputable installer; one who’s backed by the kind of fabricator that helps them communicate their brand and product offering just as easily as it helps them provide a first-rate end result. www.glazeritewindows.co.uk READER ENQUIRY NO: 0818/0115

August 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

FROM G17’S FABRICATOR OF THE YEAR

Don’t let age stand in your way

The Glazerite Heritage Range is the perfect solution for adding or restoring character to older, more traditional properties and includes: VEKA Vertical Sliders - now also available mechanically jointed. Halo Flush Sashes - choice of sculptured or bevelled profile. Residence 7 - 75mm to save plaster cutback and flush inside and out. Residence 9 - a truly authentic looking timber alternative. Composite Doors - a full range of traditional styles. Each system offers a full suite of casement windows, bay windows, conservatories, single doors and French doors - providing a complete portfolio of quality assured products to meet your customers’ needs.

UK Group Limited Tel: 01933 443222 Email: sales@glazerite.net 0818/0116

The Heritage Range from Glazerite incorporates the following systems… Find out more at www.glazerite.co.uk/heritage

www.glassnews.co.uk | August 2018

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INSTALLER FOCUS

USE THE RIGHT PLATFORM TO BUILD PERFECTION There are many factors that come into consideration in order to perform a clean, professional and safe installation – but quite often it’s the importance of one small accessory that’s overlooked, with potentially disastrous consequences. Choosing a superior window frame, quality glazing and installation supplies, the correct tools and abiding by PPE regulations is all standard practice when preparing to fit a window. So why would you use inferior glazing platforms? Liniar Technical Services Director, Paul Garforth, explains why this vital bit of kit shouldn’t be underestimated.

IT’S ALL IN THE DETAIL “The team that originally designed the Liniar system have more than 500 years of

experience between them in the industry. It’s because of this experience that every minute element has been carefully thought out and scrutinised to ensure a superior product. “We’re committed to making sure that each and every one of the creations we produce provides end users with exceptional advantages over those of our competitors – from high profile products like our Queen’s Award-winning ModLok bi-folds, right down to often overlooked glazing platforms. “Some installers may believe that all glazing platforms are pretty much the same and perform their duties equally well, but this is definitely not the case. A large percentage of the issues that we have to address are caused by inferior alternatives being used.

PROVIDING THE RIGHT SUPPORT “Liniar glazing platforms have been specifically designed to perform a host of important functions and are a vital element of any Liniar installation. “Available in 28mm and 36mm options, as well as specific versions for our

EnergyPlus90 range, flush sash windows and patio doors, Liniar glazing platforms fill the area of the profile precisely to provide full width support. “They’re manufactured using the correct raw materials to provide the necessary strength to support the weight of the glazing unit. Substitute components may not achieve this, which could lead to them distorting, and therefore failing to fully support the glass.

DESIGNED FOR INSTALLERS “Not only do they form part of the structure of the finished glazed product, ensuring a rigid and safe installation, they’ve been designed with installers in mind for a trouble free fit. “They clip easily into place and can simply be slid into the correct position. However, unlike poorly designed substitutes, once in place they won’t move or slip out of place without being intentionally manipulated. “It’s important to note that installers using non-Liniar glazing platforms are likely to experience difficulties as the glass won’t slide in easily and could potentially get stuck. This is because ours have been designed specifically to fit Liniar systems and incorporate a leading edge to allow the glazing unit to slide perfectly into position against the seals, even accommodating IGUs that may be stepped, meaning less potential for breakages. “Installation is also simplified because Liniar glazing platforms correctly fill the gap between the frame and glass for the toe and heeling process.

ADDITIONAL SECURITY “Positioning Liniar glazing platforms in relation to the locking points of the product also adds extra structural strength and additional security. Due to their unique clip in feature they can’t easily be dislodged, thus reducing the chance of windows and doors being prised open when under attack from burglars. “Drainage was also a big consideration for the designers. Using Liniar glazing platforms ensures that the window maintains its support and keeps the glass square in the frame, allowing water to pass into the drainage slots. These channels allow liquid to drain away, so the glass isn’t sitting in water.

LOOK FOR THE LINIAR LOGO Paul concludes: “By using the correct components when installing Liniar products, you’ll be assured of a quality finish, avoid time-consuming remedial call backs, and ensure customers are happy with your work. “Remember, only Liniar glazing platforms are Liniar Approved so look for the logo to be certain that you’re using the genuine article.” Liniar has produced a new video, 7 reasons why you should be using Liniar glazing platforms, to illustrate this important message. You can find it at www.liniar.co.uk/videos or call 01332 883800 for more information. READER ENQUIRY NO: 0818/0117

August 2018 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

THE I.N. CROWD

When it comes to installer support, Independent Network has led the industry for over two decades.

that small, local member companies have the ‘buying power’ of a national organisation. In at least one case that I know of, a member saved more than the cost of its membership with the product discount from a single affiliate company. Then there’s the actual networking opportunities. Again, for smaller companies, it is easy to feel isolated when it comes to industry events, whether it be meeting potential business associates in a professional capacity, or just to have some fun, and ‘talk shop’ in a more relaxed atmosphere. Independent Network offers all of this, and more, with dedicated regional workshops, travel opportunities, regular networking events, awards evenings and get-togethers up and down the country.

Established in 1996, when the reputation of the double glazing industry had been tarnished by pushy salespeople, inferior products, and unfit fits; the Network unified a group of companies that together have rebuilt the industry through transparency, trust, and a commitment to the highest standards of craftsmanship and customer service. Here VEKA Group’s Head of Partner Programmes, Karen Lund, speaks exclusively to Glass News on the evolution of Independent Network, how its benefits improve the fenestration ‘food chain’ at every level - from supplier to fabricator to installer to consumer - and why there’s never been a better time to be ‘IN’… It can be tough out there for independent businesses. There are some amazing independent window, door and conservatory installers in the UK, but quite often they are eclipsed by the larger national organisations or when it comes to homeowners looking for a company to complete their improvements and renovations. While consumers wear the ‘shop local’ badge with pride when it comes to smaller ticket items such as food, home décor, and gifts, for larger investments; those that run into the thousands; there can still be an element of trepidation when it comes to handing over a big sum of money to a ‘small’ outfit.

At its very essence, the organisation was founded to allow local companies to retain a personal touch with their own customers, but with the ‘stamp of approval’ of Independent Network (powered by VEKA), which gives consumers better peace of mind and assurance. Likewise, members

would gain a more level playing field when competing against larger corporations. The ‘10 reasons to be IN’ brochure highlighting the business benefits for members of Independent Network, was in fact, one of the most difficult pieces we’ve ever had to put together; simply because the list of reasons to join is so vast! For the most part, being a member means you have access to all the different departments that a huge corporation would have to help generate quality sales leads; marketing materials from an innovative portal (everything from business cards and brochures, to websites, adverts, uniforms and van livery), insurance-backed guarantees, and better finance options for your customers. This alone would be enough for many, but when teamed with the highest standard of training in sales, product, health and safety, plus legal and financial advice, our most recent tagline ‘Take your business to the next level’ almost seems too modest. From a product point of view, all Independent Network members share the common bond of using windows systems from the UK’s number one name in PVC-U; VEKA Group. Furthermore, the Network’s relationship with affiliate suppliers means

www.glassnews.co.uk | August 2018

As with all aspects of Independent Network, the support you receive is totally bespoke to the level of advice and assistance that you and your company requires. What remains the same is our commitment to making sure that you have all the tools you need to provide the absolute best service you can, and are receiving the best possible outcome on all of your installations, in terms of customer service and financial gain. In return, we only expect and accept the very best representation of the Independent Network and VEKA Group name; and the reputation of the fenestration industry as a whole. Nothing epitomises the benefits of being part of Independent Network more than one of our most recent members; MPN, and I’d like to finish with this story. In fact, MPN is anything but a new member, as its own MD Paul Webster explains: “We’ve used VEKA for the last 11 years, and never had a problem, but we thought it might be time for a change. What if we were missing out on something better? But, after six months we decided to go back to VEKA profile because it’s a superb brand for us, and meant we were eligible, once again, to join Independent Network. “Being part of IN strengthens our position because it gives our customers total confidence to invest in home improvements with us. Trust is EVERYTHING in this industry, and IN ticks so many boxes for us and what we can offer our customers, that we’d be daft to go it alone.” Are you INterested? For more information on Independent Network, and how your company could become a member, please visit www.inveka.co.uk/join or call 01282 473170. READER ENQUIRY NO: 0818/0118

INSTALLER FOCUS

4 HOUR QUOTES, 48 HOUR WINDOWS WITH FRAMEXPRESS

The UK’s Leading Glass & Glazing Newspaper

NEW MILWOOD GROUP TRAINING ACADEMY HELPS 50 INSTALLERS BREAK INTO OUTDOOR LIVING Well-respected outdoor living specialists the Milwood Group are celebrating the successes of their new Training Academy as it reaches 50 graduates – just three months after opening. Based at the Kent-firm’s centrally-located distribution centre in Leicestershire, the training academy allows newly-appointed trade partners and their installation teams to access in-depth product and installation training direct from the manufacturer. The free service covers Milwood’s complete range of aluminium verandas, canopies, carports and glass rooms, and is designed to help customers install and sell verandas with confidence.

Installers can get 4-hour quotes and 48-hour delivery on PVCu windows from fitterfocussed trade fabricator, Framexpress. “Express by name, express by nature,” says Stuart Green, Director at Framexpress. “Time is money for installers and by offering reliability, speed and products that are spot-on, we help customers save both. “We’re so committed to our 4-hour quotes, 48-hour windows promise, that we’ve made it our top priority. It’s such an integral part of the Framexpress service, it made sense to make it the focus of our new brand image too.”

PATIOMASTER DOORS DELIVERED IN 48 HOURS

“Whilst we design our product range to be as simple as possible to install, for those who are new to the market it can of course be daunting. That’s where our training academy comes in and it’s fantastic to see it’s been such a resounding success,” comments Mark Wood, Managing Director of the Milwood Group. “The new academy has become an integral part of our onboarding process for new trade partners and compulsory for customers to complete before they receive their first order. Not only does this ensure our high standards are kept but installers are in the best possible position to confidently enter this growing market. Plus, it means installers can save both time and money on site thanks to experience with every Milwood system.” The new training academy is just one of many high-profile investments made by

Framexpress, the 4-hour quotes, 48-hour windows fabricator has added Patiomaster doors to its 2-day delivery service. the Milwood Group in the last 12 months. In addition to a whole host of new starters, the firm has introduced the multi-purpose Simplicity 6 veranda, extended the Alfresco range to include both the Lifestyle and Contemporary systems and become the sole UK supplier of Solisysteme Bioclimatic Pergolas. “Extending our offering and maximising our service is all part of our commitment to do everything we can for our customers to help them confidently enter and win new business in the outdoor living market,” explains Mark. “The academy alone has been a £40,000+ investment but it’s been a worthwhile endeavour as it has allowed us to create the perfect platform to prepare our customers to successfully sell and install our premium aluminium verandas.” Founded in 2012, the Milwood Group has quickly grown from just a couple of systems and a handful of local clients to the UK’s leading manufacturer of kit-based verandas with over 150 trade customers across the country. Manufactured in the UK to Milwood’s bespoke extrusions, the Milwood range is supported by 25+ years of industry experience and full technical and marketing support. For more information call the Milwood Group on 0330 404 9086 or visit www.milwoodgroup.com.

2018 marks Framexpress’ twentieth year delivering Profile 22 windows to the trade across the UK.

With a stainless-steel track system and rollers, Patiomaster offers a super smooth opening for years to come. They’re efficient too – the inline sliding doors offer U-Values as low as 1.2 W/m2K – and there’s a full range of design options to offer to homeowners, including the option of up to four pane configurations, low thresholds, colours and hardware. Security is taken care of with multipoint locking, a 3-star cylinder as standard and a dual purpose anti-lift/sash stabilising trim. For extra peace of mind, there’s a 10-year manufacturer’s guarantee, too. To provide a higher quality finish, the doors are fitted with a one-piece keep, which also makes installation more straight forward. Plus, Patiomaster doors suite with the Framexpress range of Profile 22 Optima windows, so it’s a great choice for full house retrofits.

“Our extended opening hours from 7.30am ‘til 9pm Monday – Thursday and 7.30am ‘til 7pm on Fridays, mean that installers can call for quotes when it suits their work day. Our precision manufacturing means that Patiomaster, like all our products, will be delivered spot-on, ready to install and on fast lead times.”

“Put simply, we offer fast, hassle-free PVCu windows, doors and conservatories, so that installers can get on and fit in more jobs every week.” Tel: 01952 581100

Framexpress is the Patiomaster Dealer for the West Midlands. The system is known in the industry as one of the best in-line sliding PVCu patio door systems on the market. Buying Patiomaster by Framexpress means that installation companies can offer this great system to homeowners, and benefit from the hassle-free Framexpress service.

Mark adds: “With 20 years’ experience supplying the industry with PVCu windows and doors, we understand the challenges that installers can face on site. That’s why we have built the Framexpress hassle-free service – to help them get on with the job.

Stuart adds: “Since 1998, we’ve built Framexpress to become the fabricator of choice for installers who want the pain and hassle taken out of buying windows. We’re window people, so we understand the real cost of poor service and every single person in our team appreciates the value of what we offer to customers.

READER ENQUIRY NO: 0818/0119

Mark Westbrook, Director at Framexpress says: “Our 4-hour quotes, 48-hour windows service is really popular with installers. That’s why we’ve extended it to include Patiomaster doors. It means that installers can get quotes for our full suite of PVCu windows, doors and patio doors in just 4 hours and products delivered in 48 hours.”

Tel: 01952 581100 READER ENQUIRY NO: 0818/0120

READER ENQUIRY NO: 0818/0121

August 2018 | www.glassnews.co.uk

AWARDS

COLD CALLING

ERA ACHIEVES INVESTORS IN PEOPLE GOLD ACCREDITATION

DANNY WILLIAMS

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter...

Home security experts, ERA, has achieved the prestigious Investors in People Gold accreditation, reflecting the company’s commitment to its team. The Investors in People standard, which ERA first achieved in 2014, measures how well an organisation meets three key criteria, namely leading, supporting and improving, through a performance model of progression. ERA’s Gold accreditation indicates even higher performance in people management, which is benchmarked against global industry practice. Nicky Purba, Human Resources director at ERA explained, ‘We have worked hard to ensure that ERA’s core values are embedded throughout the entire business and inform every decision we make. ‘We lead by example and actively encourage open communication via regular staff meetings with elected departmental representatives and senior management. This has enabled us to empower our team to make decisions and to act upon them with confidence. ‘In addition, we can see a direct correlation to business performance and Investors in People. It has enabled us to recruit high calibre personnel which has in turn improved our productivity. ‘With Investors in People running through everything we do, our approach to customers reflects the positive environment in which our team works. Our people are integral to our success and behind every ERA product, you’ll find our people.’ Darren Waters, CEO at ERA said, ‘The Investors in People Gold accreditation is a great achievement for everyone at ERA and demonstrates our desire to continually improve as a business. Our people are absolutely key to that process, they make it happen.’ For information on ERA’s wide range of security products, visit www.eraeverywhere.com or contact the sales team on 01922 490000 or by email info@eraeverywhere.com. READER ENQUIRY NO: 0818/0122

www.glassnews.co.uk | August 2018

“We are a successful retail home improvement company near Cardiff. Although it has only been mentioned a couple of times by customers I am worried that the negative publicity about plastic will have an effect on my PVC-U window sales. With increasing sales going to aluminium is that the end for PVC-U windows and doors?” RJ, Cardiff The images of tonnes of plastic floating around on and in the seas during the past few months have been truly alarming and although I have a somewhat cynical disposition when it comes to what we read in the press (with the notable exception of this fine publication of course!) and what we see and hear from the broadcast media, this simply cannot be ‘fake news’, to coin a now popular phrase. The images of literally miles of debris scarring some of the world’s most beautiful coastlines is devastating; when you read also about the plastic particles actually suspended in the water itself, being ingested by the creatures that inhabit these spaces, it beggars belief. I must admit that when these images and reports became a daily occurrence I wondered if there would be any impact on what is still the most dominant material for the manufacture of windows in the UK, especially those installed in home improvements. Whilst you and I understand that there is no meaningful comparison to be made between the stuff that’s choking our oceans and the material used to produce windows and doors, you can’t blame Mr & Mrs Jones-at-home (thought I’d keep it local) for making a connection - well it’s plastic innit?

None of our trade customers at Pioneer have reported any sort of feedback, which indicates to me that if they have had any sort of kickback, it hasn’t cost them sales. The sales people for Willow, our local retail company in Chelmsford, have reported a couple of comments but they were quickly satisfied when they were reassured that the material used in window frames was quite different from that used in bottles and bags; and that after all they would expect their windows to stay in the frames for at least 25 years, right? My suggestion to you is make sure that you and your team are up with the facts: the truth is that this fine industry of ours has become very good at recycling the old windows that are removed from buildings, with most ‘post-consumer’ frames being put back into the system through a highly effective and developed system. I am told that in an ideal world the old windows should be directly re-processed into new windows but that concept is not as advanced as it should be. Astonishingly, apparently there continues to be resistance to the inclusion of any amount of recycled material being used in new profiles, let alone profiles that are mostly extruded from recycled polymer. We really do need to deal with this within the industry. All of the frame extruders have systems that include some recycled material and most have profiles that are produced from predominantly recycled PVC-U. But few of them use the incredibly strong sustainability messages to promote them. However, the majority of frames removed are turned into such products as electrical conduit, pipes and a host of other products, all of which extend the life of the material for at least another 25 years and more. In fact I am told that PVC-U may be recycled

at least 5 or 6 times, to give a lifecycle of 150 years and more. Those in the know assure me that few industries have such an advanced recycling system as the window business. PVC-U windows continue to be the best value for money of any of the products out there and allow homeowners to improve their homes both aesthetically and of course, through greatly improved energy performance, thus improving the efficiency of a home and reducing the carbon footprint of the family overall. Of course, modern aluminium and timber windows offer high efficiency and each has their own USPs. But my feeling is that homeowners continue to be more interested in how their house will look, rather then delve into the relative sustainability merits of each, but it doesn’t hurt to have all of the cards. My advice is to ensure that you offer a comprehensive range of PVC-U, aluminium and timber products (I checked your website – no mention of timber) to ensure that you have the answers to all of your customers’ needs. But I would also stock and promote PVC-U windows that are manufactured using recycled material, the more the merrier, to take advantage of the growing concern with the environment, and to placate any pang of conscience customers may be feeling as a result of watching Blue Planet. Carve yourself out a niche as the local ‘sustainable’ window company. When supermarket shelves are crammed full of products shouting about their sustainability, with packaging all clearly marked with recycling advice and homeowners compelled to recycle rubbish by their local authorities, surely it makes sense to offer windows and doors that can also appeal to our eco-sensitivities. In fact, pictures of the crap floating in the seas might actually help sales of such products.

*Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing, retailing and commercial contracting.

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

NEW HIGH SPEED TWIN HEAD SAW FROM EMMEGI (UK) A new high speed version of its popular Precision RS twin head saw is now available from Emmegi (UK). First seen at Fensterbau in March, the new Precision HS has an impressive X axis positioning speed of 35m/ min, compared with the 25m/min available on the standard Precision RS. It can also be specified with a 50m/min axis positioning speed for even faster performance if required. With 5 NC axes for cutting aluminium and PVC, the twin head saw on the Precision HS has two 600mm cemented carbide blades capable of cutting from 45° to 157.5° with a resolution of 280 positions per degree. In standard feed mode, the machine can cut profiles up to 450mm high while in radial mode, it can mitre cut at 45° on profiles up to 240mm wide. The blade feed is controlled by two NC axes to ensure

“The movement of the mobile head, the angle of the saws and the cutting operations are all automatically controlled, and the machine uses a linear magnetic measuring system to achieve precision positioning and profile clamping without the need for axis referencing.” optimal adjustment of the blades’ exit speed and stroke. The movement of the mobile head, the angle of the saws and the cutting operations are all automatically controlled, and the machine uses a linear magnetic measuring system to achieve precision positioning and profile clamping without the need for axis referencing. The blade rotation speed is fully adjustable as well, and it can be supplied with a roller conveyor on the mobile head for standard feeding and unloading, or on the fixed head for feeding from the left-hand side as required. Emmegi (UK)’s Managing Director Ian Latimer says that the launch of the new saw reflects the growing

“This new Precision HS can be set up with fully automatic cutting cycles, so that a single operator can manage everything from the inclination of the head to the blade’s exit stroke length via a simple touchscreen control console.”

demand in the UK market for machines which can operate automatically with only minimal operator supervision. He says: “In the face of the ongoing skills shortage, we’re seeing more and more customers investing in this type of automated machinery which allows them to increase volumes without necessarily increasing their workforce. “This new Precision HS can be set up with fully automatic cutting cycles, so that a single operator can manage everything from the inclination of the head to the blade’s exit stroke length via a simple touchscreen control console. “The machine is fully enclosed and soundproofed as well so it makes a very user-friendly addition to any large scale factory.” Emmegi’s Precision twin head saw range is hugely popular in the UK with aluminium and PVC-U fabricators alike. Tel: 02476 676192 www.emmegi.com

READER ENQUIRY NO: 0818/0123

WHY PREVENTATIVE MAINTENANCE CONTRACTS WILL SAVE YOU MONEY As with any technical purchase the investment in guarantees to maintain optimum performance of our most prized possessions, always provides the best reassurances that the product will last. In the glass industry it is exactly the same with the reliability of the Bystronic glass and HEGLA machinery brands repeatedly mentioned by customers when making initial or subsequent investments in equipment. For any company when purchasing modern machinery there is great peace of mind to know that money spent on Preventative Maintenance Contracts, will ensure that production output can be maintained. Just like a car having its annual service, keeping expensive machinery working well will bring a faster ROI. Modern businesses rely on their core investments to run perfectly and with the right training and regular servicing on the machinery from Bystronic glass and HEGLA tehchnicians, then these will generally exceed customer expectations, according to Steve Powell, Managing Director, Bystronic glass UK. “It is infuriating if there is an inopportune failure on any one of the machines, but this is more likely to occur without staff being properly trained or without engineers providing regular servicing - no-one would drive on the roads if they were unsure the car would make the journey so they get it serviced. It is exactly the same with the range of technically advanced machinery we offer - to optimise performance it needs regular maintenance.” According to Steve, the advantages of routine maintenance are obvious and access to emergency repairs should the worst happen, is essential if a company is to stay ahead and be taken to the next level. “Cost savings will be made over the life of the machine and although some companies may feel uncertain about paying up front when preventative repairs are not necessarily needed initially, it is highly likely that a contractual agreement will save a company money in the long run in terms of spares and service. Knowing that a company’s operatives fully understand how to achieve a high level of production performance with their machinery is one half of the battle and generally, after training by Bystronic and HEGLA engineers, they will be able to spot if spares and consumables will be needed and when. The investment in the machinery itself is significant so it is only natural that processors want as long a life as possible out of the systems installed.”

By sticking to routine preventative maintenance programmes, main components and wear parts will be rigorously inspected which should eliminate serious issues before any major problems arise. Steve continues, “There is less likelihood of a machinery failure through regular servicing and it will retain its performance at peak capacity. Parts are also less likely to create bigger problems down the line with a preventative maintenance contract.” Planning a dedicated service schedule is an important part of the customer services, as the Bystronic glass and HEGLA after sales team help to manage the maintenance programmes for customers. “We understand that there are plenty of jobs around the production floor that compete for time and attention and calling to book in a service is probably not high on the agenda, when looking at the general day to day running of the business. As a business partner we integrate with our customers and keep track of how things are running, if there any areas in production that could create issues we can spot this and we make regular contact to ensure that machinery services are scheduled to keep things running smoothly.” In an emergency even the most experienced production floor managers may run into a panic situation. Getting production back up and running is always a priority for the engineering team. The highly skilled technicians understand that should the worst happen then time is of the essence. Bystronic glass is a division of a global company that has a simple message of putting the customer first. Customers have developed a trust and they notice the level of commitment given to help them achieve their goals. The whole company is driven to place customer satisfaction as a priority and according to Steve Powell, in relation to service boasts a greater range of services than any other company. Steve Powell concludes, “Our engineers build relationships with customers to ensure that they are familiar with how a business is run and fully understand the most crucial aspects in relation to the output and the production flow. Being familiar with the layout of a factory and the production methods used is so beneficial for both parties and our customers appreciate that.” To learn more about the Bystronic glass and HEGLA brands or to discuss Preventative Maintenance Contracts please call 01952 677971.

READER ENQUIRY NO: 0818/0124

August 2018 | www.glassnews.co.uk

MACHINERY

The UK’s Leading Glass & Glazing Newspaper 0818/0125

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Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/08/18. THE PEARL ENT TEAM MANAGEM GEVIT Y OF HAS A LON WE ARE 160 YEARS! TO OUR ED AT DEDIC S. JOIN CUSTOMER M THE FA ILY.

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www.glassnews.co.uk | August 2018

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NEW APPOINTMENTS

PROMOTION

NEW BALLS PLEASE Specialist PR & Marketing agency for the glazing industry, Balls2 Marketing has made two new appointments to its expanding team. Nikki Dunbar has joined as Creative Design Manager and Wendy Roberts has been appointed as Senior Researcher and Writer. Andy Ball, Managing Director at Balls2 Marketing says: “It’s a real pleasure to have Nikki and Wendy join the team. Nikki has a wealth of industry experience as well as an impressive design and marketing campaign portfolio that will prove to be a real asset to our client’s campaigns. Wendy has a long career in regional news behind her which makes her the perfect appointment to boost client profiles in their local areas and investigate customer case studies.” Nikki joins Balls2 Marketing with a background in marketing for PVCu systems company, Liniar, so already has a thorough understanding of the glazing industry. She’s also a regular at PIGs and was one of

the 12 Women in Glazing who took part in GM Fundraising’s Paddle 2 Pedal challenge in 2017, raising funds for Hope House Hospice. Wendy has almost 30 years’ experience in print journalism, specialising in human interest stories for publications including the Derby Telegraph. One of her biggest stories took the county by storm and was shortlisted for a Midlands Media award. She has a great nose for a news angle and a special talent for researching and writing compelling case studies. Andy adds: “With the marketing landscape always changing, it’s really important to keep adding new skillsets to our team. Over the years, we have expanded our expertise in PR, digital, print, content and social media to become a full-service marketing agency that uses PR principles to help businesses grow.” Tel: 01332 559406 READER ENQUIRY NO: 0818/0128

0818/0127

Nikki Dunbar, Creative Design Manager, and Wendy Roberts, Senior Researcher & Writer

RAPID GROWTH LEADS TO NEW DIRECTOR ROLE AT INSIGHT DATA

Insight Data’s general manager, Jade Greenhow, has been promoted to the newly created role of Operations Director following a year of rapid growth for the business. In her new role, Jade will have a greater strategic responsibility as well as overseeing the daily running of the business including the firm’s sales, research and software development operations. She will work closely with Insight Data’s Managing Director Andrew Scott. Jade comments: “This is an incredibly proud moment becoming a Director of such a fantastic company. In the seven years I’ve been at Insight we’ve grown from a small data provider to become an integral part of the glazing and construction industry. “Data is undoubtedly a hot topic at the moment as GDPR comes into force. As regulations change, the need for a fully-compliant data supplier which can help businesses effectively target new customers will only become greater – and I look forward to helping more businesses through this changing landscape.”

Speaking on the appointment, Insight Data Managing Director Andrew Scott adds: “It has been a busy year with over 50 new customers switching to Insight for their prospect data, direct marketing or CRM software. Jade’s promotion to Operations Director is a real testament to the fantastic work she has done and the vital role she plays at Insight, whether it’s supporting her team, her involvement and presentation at the Glazing Summit or her work in implementing and supporting customers through GDPR, she has worked incredibly hard.” Insight Data is the leading supplier of prospect data for the fenestration and wider construction industries with over 800 users of Salestracker, the online portal that combines real-time prospect data, financial credit profiling, CRM software and email marketing. For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0818/0129

August 2018 | www.glassnews.co.uk

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENTS

JEFF DUNN TO JOIN GLAZERITE

NEW APPOINTMENTS

PURPLEX EXPANDS FANTASTIC TEAM WITH FIVE NEW APPOINTMENTS Purplex, the leading full-service marketing agency, has continued its rapid expansion with the appointment of five new team members. Former journalist Kevin Emery has joined the experienced PR team, while Beth Chandler has joined the Creative and Internal Marketing department. The Web department has been strengthened by the appointment of Caroline Quiroga, who joins as Web and Production Designer, Andrew Alderton and Tom Andrews, who joins as a Junior Web Developer. Andrew Scott, the agency’s Managing Director, comments: “We have taken on several new clients already this year and these new appointments show our commitment to providing our customers with the best service possible.”

The Glazerite UK Group Ltd has appointed Jeff Dunn as Group Sales & Marketing Director. Jeff, who joins the National trade fabricator next month, will report directly into company Director, Jason Thompson. Jason says; “Jeff ’s appointment is a positive move for both our company and our customers and we’re really looking forward to welcoming him aboard. He has proven industry experience and knows the VEKA range inside out. Jeff brings with him a great deal of passion and determination, making him a great addition to the team.” Jeff adds; “I’m delighted to be joining Glazerite. It’s a well respected business which is still evolving year on year. A major appeal is the fact that owners John and Jason are still heavily involved on a day to day basis. They have done incredibly well but are still looking to do much more and I am excited to be part of that. I am keen to get started so I can meet all of the team and start working with the Glazerite customers” Jeff, who is a member of the Independent Network advisory panel, joins Glazerite on 6th July 2018 from Nottinghamshirebased fabricator Consort, where he spent 11 years working in a number of customerfacing roles, including his most recent Sales Director. Meanwhile, Glazerite’s Chris Thompson is leaving the fabricator next month after nine years in the role of National Sales & Marketing Manager. Jason says; “Chris has played a key part in Glazerite’s success over the last decade, and we would like to thank him for his contribution and loyal service. We wish him every success and best wishes for the future.” www.glazeritewindows.co.uk READER ENQUIRY NO: 0818/0130

www.glassnews.co.uk | August 2018

It takes the total number of employees at the agency’s headquarters just outside

Bristol to 68, and with ambitious plans to reach over 100 employees by 2019, it is an exciting time at Purplex. Andrew added: “At Purplex we don’t believe in standing still and investing in our own growth translates to an investment in our clients’ success. “We are delighted to welcome Beth, Tom, Andrew, Caroline and Kevin to the company. All five are wonderful additions to the team and I believe they bring the skills and dedication that will help drive both Purplex and our clients forward in the future.” Purplex Marketing was founded in 2004 by Andrew Scott, who previously worked in a number of successful businesses in the building products and home improvement sectors. Since its establishment, Purplex has grown by at least 34% every year and now boasts a large clientele of customers located throughout the UK and Europe.

From left to right: Kevin Emery, Beth Chandler, Andrew Alderton, Caroline Quiroga and Tom Andrews

For more information, visit www.purplexmarketing.com or call 01934 808132. READER ENQUIRY NO: 0818/0131

NEW APPOINTMENTS

CONTINUED SUPALITE SUCCESS SEES FIVE NEW APPOINTMENTS Highly-respected manufacturer SupaLite is building on the continued success of its replacement tiled roof systems by welcoming five new staff to its headquarters in Preston - four of whom are joining SupaLite’s sales team. Strengthening the sales team are Dean Ratcliffe, who has joined as Regional Sales Manager; Jason Attwood has joined as a Sales Administrator; and Debbie Dixon and Amber Macgregor have joined as Sales Processors. SupaLite has also welcomed Joe Clark to the marketing department as a new Graphic Designer. Steve Hacking, Operations Director at SupaLite, comments: “Over the past 12 months demand for SupaLite systems has grown massively as installers wake up to the fantastic route to market it offers and consumers see the difference a SupaLite roof can deliver to their conservatory or orangery. It is an exciting time at SupaLite and investing in new staff is really important as we become busier and busier.

From left to right: Amber Macgregor, Jason Attwood, Deborah Dixon and Joe Clark

“We are absolutely delighted to welcome Dean, Jason, Debbie, Amber and Joe to the company. All five are wonderful additions to the team and bring the skills that will help drive the business forward in the future and keep SupaLite at the forefront of the industry.”

The tiled roof system has been helping fabricators and installers across the country win new business, firstly as a quality retrofit product to replace tired conservatory or orangery roofs, but also as a highperformance solution for exciting newbuild projects.

SupaLite are the manufacturers behind the revolutionary SupaLite tiled roof system for conservatories and orangeries which is in high demand thanks to its lightweight design, exceptional thermal performance and ease of installation.

For more information on SupaLite visit www.supaliteroof.co.uk or call 01772 828060. READER ENQUIRY NO: 0818/0132

TIME OUT!

The UK’s Leading Glass & Glazing Newspaper

! IZE PR

Compiled by Tony Lazenby

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Fill in all the answers in the grid from the clues below, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/08/18. Across

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August 2018 | www.glassnews.co.uk

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WARRANTY

Everything

f! o o r e n o r unde

0818/0137

5 Star Warranty

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

hinges and Kenrick door cylinders.

TED BY THE INSTALLE

TO BE COMPLE

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Date of Purchase:

Installation Company: Manufacturers Receipt / Invoice

Order Number

Confirmation:

Number: This forms the

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not completing

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0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

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As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

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• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Untitled-9 1

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Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Ground Breaking Industry First!

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- A4 PEARL WARRANTY

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

ARANTEE GU D*

online within be registered products must warranty. : the following Doors Note to homeowner invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years wners and letter plates. www.liniar.co.uk/homeo steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles tion warranty om/registra 10 years mechanical www.trojan-hardware.c warranty Friction stays 10 years mechanical Espag rods o.uk/registration Door lock gistration www.totalhardwareltd.c www.fullex-locks.com/re however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the guide for more does allow the rs standard warranty, and maintenance (All manufacture see your operation please manufacturers. times, all at guidelines apply

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25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore

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USEFUL NUMBERS

British Plastics Federation (BPF) Tel: 0207 457 5000

Glass & Glazing Federation (GGF) Tel: 0207 939 9101

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GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033

BSI – Assessment & Certification Tel: 0845 080 9000

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444

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Council for Aluminium in Building (CAB) Tel: 01453 828851

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Door & Hardware Federation (DHF) Tel: 01827 52337

UK Green Building Council Tel: 0207 580 0623

Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975

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Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

5 Star Warranty

hinges and Kenrick door cylinders.

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Order Number

Confirmation:

Number: This forms the

traceability of

your warranty,

not completing

(found on the

this section will

label on the frame)

fail to validate

your warranty.

within registered online

02/2016/0001

18/02/2016

0041 - JAN16

- A4 PEARL WARRANTY

CARD_V12.indd

08:46

RESIDENCE 7S

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

ROSION OR I-C

YEARS

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be products must warranty. : the following Doors Note to homeowner invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years wners and letter plates. www.liniar.co.uk/homeo steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles warranty om/registration years mechanical 10 -hardware.c www.trojan warranty Friction stays 10 years mechanical Espag rods o.uk/registration Door lock gistration www.totalhardwareltd.c www.fullex-locks.com/re however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the guide for more does allow the rs standard warranty, and maintenance (All manufacture see your operation manufacturers. at all times, please apply guidelines

EARS A 25 Y NT

Manufacturers Receipt / Invoice

YEARS

Y R 25 EARS FO

Date of Purchase:

Installation Company:

Warranty Booklet

ROSION OR I-C ARANTEE GU D*

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TO BE COMPLE

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

EARS A 25 Y NT

Ground Breaking Industry First!

tration

Warranty Regis

™

17/02/2016 17:32

STRONG SMOOTH & SEAMLESS

Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

™

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

Get in Touch

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | August 2018

Windowsolutions 83

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BALUSTRADE SYSTEMS

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0818/0151

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0818/0154 0818/0153

August 2018 | www.glassnews.co.uk

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BI-FOLDING DOORS

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Bison-GlassNews-classified.pdf 1 16-May-18 11:56:08 AM

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#ExpectMore

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Keep your company name in front of our readers all year long For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

Connecting you to quality trade suppliers August 2018 | www.glassnews.co.uk

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