Glass News September 2018 by Christina Shaw

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TIMBER! FIT SHOW SEES INSTALLERS | FABRICATORS | GLASS PEOPLE INFLUX OF BRANDS FOR THE RIGHT PEOPLE READ GLASS NEWS

2019 EXHIBITION

their brand at the 2019 event, and timber coating solutions provider; Teknos. The FIT Show has also received support from the British Woodworking Federation (BWF) and The Wood Window Alliance (WWA), with both bodies set to have a presence at the event in 2019. FIT Show has broadened its offering in recent years and the influx of timber brands will further bolster the show’s core UPVC and aluminium lineup, as well as its new flat glass proposition, ‘Visit Glass’. FIT Show event director, Nickie West commented: “The introduction of timber to FIT Show is a clear

“It was a natural move for us to include a wider scope for timber to be incorporated within FIT Show, and will serve as a further mechanism to attract specifiers who have shown a clear demand for this material. We’re excited to see this product represented at FIT Show 2019.” FIT Show 2019 will take place at the NEC Birmingham from 21st to 23rd May and will feature up to 300 exhibitors from across the window, door, conservatory and glass industry. New features for 2019 include the addition of Visit Glass which will be dedicated to the flat glass sector and include both products and machinery. READER ENQUIRY NO: 0918/0000

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Estonian window manufacturer, Viking Windows AS will make its FIT Show debut and lines up alongside European giant; Inwido which is made up of CWG Choices, Allan Bros and Jack Brunsdon & Son. Completing the latest sign ups are timber machinery expert, Felder will showcase

Nickie West

IS !! TH NTH MO

Alongside the likes of Bereco, who have made big efforts to broaden its product offering to include this sustainable material, other timber brands to join FIT Show include UK-based West-Port and Cardinal Windows.

sign of our intentions to broaden the appeal of the show to new audiences, with timber serving as a material to inspire connections from, amongst others, the fit out, joinery, heritage and procurement sectors.”

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FIT Show, the UK’s only dedicated event for the glass and glazing industry, has reported a growth in the number of timber brands signing up for its 2019 exhibition.

Issue 90 | September 2018

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SEPTEMBER 2018

The UK’s Leading Glass & Glazing Newspaper

SETTING A BUDGET FOR 2019 WON’T BE EASY Moving rapidly toward October and everyone will soon be thinking about budgets for 2019. Good luck with that! I have a sneaking suspicion that budgeting for 2019 will be a mix of inspired guesswork coupled with cleverly assessing performances over recent years. How can we possibly know what will be happening in the world next year? You may argue that is always the case but 2019 is a bit special. What will happen regarding Brexit? Who’s to know if there will be a deal with the EU or whether we leave, going it alone? Does a no deal Brexit mean higher raw material costs and, if so, can that cost be passed on to the customer and still maintain the sales numbers needed? Can the customer afford the additional cost or do those windows, doors, roofs and conservatories become ‘nice to haves’ but not essential buys? Interest rates are on the rise – mind you one point is hardly disastrous especially, as an old duffer, I can remember having mortgage interest rates of 17%! Nevertheless, if interest rates are on the rise that may well make homeowners think twice about taking on more debt or spending hard earned savings. There are many facets that affect the budgetary efforts and it’s always a fine balance between surplus and loss. Second guessing the markets and the whims of the buying public is never simple. It also gets worse when unexpected hazards are thrown in the way. A good example is transportation and delivery, generally. It is a necessary evil: make products and they have to get to the customer. Escalating fuel costs and insurance, to say nothing about the ever increasing price of new vehicles and what happens to the price of imported vehicles, post Brexit? I had to laugh when reading the weekend papers at the notion that the police are going to tighten up the breathing space between speed limits and the speed that will result in a prosecution. I had always supposed that there was some correlation between the inaccuracy of a speedometer and the allowance made by the police…I’m sure I’ve read somewhere that speedometers are between 5% and 10% inaccurate, hence allowing a margin of 5 mph for a 30 mph limit, 7 mph for a 50 mph limit, 8 mph for a 60 mph limit and 9 mph for a 70 mph limit. Whereas everyone can understand low speed limits in towns, around schools and so on, the 70 mph limit on a motorway is well outdated. When it first became law I was driving a 1935 Austin Seven Ruby with cable brakes and 70 mph was something you did downhill with the wind behind

www.glassnews.co.uk | September 2018

you, hanging on for grim death! So why now? As everyone suspects, it’s nothing to do with safety and everything to do with revenue and increasing the £100 million per annum that fines raise now. Perhaps some money can be saved by downgrading police to traffic wardens and paying them a lot less. Apart from my own prejudices, there is a reason for mentioning this. When going through your budgets for 2019 it may be worth calculating the increased time that deliveries will take and the effect it will have on drivers’ hours. Add to that the issue of just how many people will want to be travelling the country in cars, vans and lorries, knowing full well that a £100 fine lurks around every corner. A few of those each year and it won’t be worth taking a driving job! I have to declare an interest at this point. The police are not my favourite people having suffered from two, and separate, dishonest policemen; had three burglaries with no help from the rozzers – in fact the third attempted burglary found the culprit chased off with a face full of wine, courtesy of my wife! Then there were three attempts to steal cars from my drive. No one found or charged although one policeman managed to find the car alarm, still beeping, which had been ripped out of the car and slung about 50 yds into a corn field! And finally, and I hope it is finally, my son was attacked from behind by a squaddie (very brave) in a pub and now has a ‘halo’ screwed to his skull for a minimum of three months as his neck is broken. At least he won’t be done for speeding as he can’t drive for around 6 months. Are the police interested in Grievous Bodily Harm or any form of assault? No, of course not. They are too busy booking another motorist or getting dressed up for a fancy dress day at the nick. Mind how you go!

CONTENTS

August 2018 crossword solution:

4 Letters 5

Cold Calling

Case Study: Rehau

Marketing Strategy

CONTACT DETAILS

8 Colour 10

Face To Face

Case Study: Liniar

Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk

13 Glass

‘TIME OUT’ WINNERS – AUGUST! Crossword: Neil Rayner, Basford, Nottingham Eye Spy: Sandra Thorpe, Dringhouses, York

Trade News

Glass News Interview: Senior Architectural Systems

Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk

18 Doors 26 Windows 30

Glass News Interview: NW Metal Sections

32 Hardware 37

Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk

Supply The Demand

Spot The Difference: Mrs E Edwards, Gloucester

38 Machinery 42

Trade News

Sudoku: Melissa Boyer, Oulton, Leeds

Installer Focus

Congratulations to all our winners! Good Luck in this months Time Out pages!

77 Conservatories Software & IT

Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk

80 GGF 80

Glasstec 2018 review

82 Careers

@GlassnewsMag

Christina Shaw

/GlassNews

Time Out!

Find A Supplier

Kate Pennington Graphic Design E: kate@glassnews.co.uk

glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

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27/03/2018 15:40

YOUR LETTERS

LETTERS

The UK’s Leading Glass & Glazing Newspaper

COMPOSITE DOOR FAILURES Dear Chris, Following the Government’s announcement (31 July) that five manufacturers’ fire doors failed to meet fire performance standards after an on-going investigation by the Ministry of Housing, Communities and Local Government (MHCLG), Tradesmith is suspending the sale of bought-in fire-rated composite doors until further tests have been carried out and the results published. I expect others who buy fire doors for resale will be doing the same. The Secretary of State for Communities James Brokenshire has instructed major fire door suppliers to meet this week and agree a clear plan of action to tackle the failings, with weekly reports to update him saying: “there is a broader issue across the fire door market”. The tests are ongoing, and doors that failed have been withdrawn from the market and local trading standards informed. But when five out of six doors tested fail - all big names in the industry is this the canary in the mine?

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 0918/0004

As an industry we talk a lot about standards and quality, and as a trade fabricator in the South East, Tradesmith is frankly obsessive about quality and standards, so I’m surprised and appalled by the announcement because we rely on fire doors for our lives. The investigations are focusing on fire, because of Grenfell, so we can nail what went wrong and put it right. But if this is a broader issue as Mr

Brokenshire says, are we not taking fire seriously, or not taking standards and certification seriously? That’s worrying because you can’t put attitudes and behaviour into compartments - they permeate an organisation. So, is it ‘just’ confined to fire? We want our buildings to be safe from fire, secure from break-ins, well insulated, and protected from the weather and unwanted noise. And we need products to perform as promised, and standards and certification to mean what they say. We don’t want the equivalent of a VW CO2 emissions testing scandal here. Nor the media pointing a finger at cowboy behaviour. There’s been enough of that in the past, and the industry is a lot better than it was. Or is that just on the surface? If we sell and install an FD30 composite fire door we, our customers and the public desperately need it to be an FD30 that gives them 30 minutes to get out safely in the event of a fire. We need to trust that it does what it says on the label. Branding as we know it today originated as an antidote to product cheapening and food adulteration that, like some recent quality scandals in China today, killed customers in large numbers. So, manufacturers put their own name on the products, branding them, so the public could buy with confidence. How does the industry win that trust back after this? Sincerely Mark Hutchinson MD Tradesmith

NEXT GENERATION Dear Chris, Not before time perhaps, the wider industry seems to have woken up to the realities of the skills shortage and the need to train the next generation of employees. We all know the main reasons of course – from uncertainty around Brexit to poor perceptions of the industry amongst young people; but I don’t think any of them are insurmountable obstacles. Certainly, our experience of employing school leavers and investing in training them ourselves has been nothing but positive. We have five support technicians here at BM Aluminium who we have recruited over recent years either direct from school at 18 or from short term, unskilled jobs in their early 20s. They are all now well on the way to establishing successful careers with us and, just as importantly, are doing a brilliant job for customers. Even though we are a relatively small business, we have shown that it is perfectly possible to create a structured, bespoke training programme which equips young recruits with exactly the skills we need and embeds them firmly within our company culture, without it costing a fortune. What is worth pointing out though, and what might be interesting to other businesses, is that we have opted not to go down the formal apprenticeship route. For us, the schemes on offer were too generic and just not tailored enough to the skills that we need. More than that though, they were so poorly paid that we felt they were demotivating and potentially unfair to the young people. Surely, there’s no point in training staff if they are going to leave as soon as they become valuable to you, simply because they don’t feel valued themselves? Yours sincerely Dean Hodges Managing Director BM Aluminium

COLOURED PROFILE

IN THE HEAT

Dear Chris, According to the Met Office, since 2002 we’ve had nine of the 10 hottest years in the last 100. Climate change scientists say this summer’s heatwave could soon be the norm. We’re sweltering! But, how are your foiled and colour windows, doors and conservatories? Some say, not so well. There’s been more of the usual crop of problems from people cutting corners and ignoring systems companies’ (Syscos) prudent recommendations. Some cut corners and risk it. But when the weather warms they get problems. As the US billionaire Warren Buffet says, it’s only when the tide goes out do you discover who’s been swimming naked. A letter isn’t the place to go into detail of problems or solutions, but like other Syscos, Deceuninck’s relevant recommendations cover proper storage and manufacturing practice, proper reinforcement – and proper foiled reinforcement parameters. Syscos spend a lot on testing their windows and doors for a reason! If, and I’m sure other systems companies say the same, Deceuninck windows are not reinforced with Deceuninck reinforcement, there is no Deceuninck warranty. Fabricators who use non-specified reinforcement take a risk, but they shoulder that risk themselves. Our recommendations are included in our ‘Technical Guide - welding uPVC window profiles’; our ‘Technical Guide - correct design and use of coloured PVC profiles for windows and front doors’; ‘The use of reinforcement not supplied by System Suppliers’ - BPF Windows Group (June 18); and in ‘Cleaning and Care of PVC windows’. I

recommend fabricators and installers read these and other systems company recommendations carefully to avoid problems. Follow these recommendations and sleep easy. I’m not being glib, but a few people have drawn the wrong conclusions from the problems they’re suffering, blaming colour and foiled frames. But if you skip reinforcement or don’t use enough, or use different reinforcement from that specified, or leave profile out in the sun in poorly ventilated transparent wrapping; or go beyond the maximum frame size, or don’t follow correct installation instructions, for example, you will have trouble. It’s just a question of where, when and how much. Blaming colour and the climate is like Buffet’s naked bathers blaming the tide! Homeowners have fallen for colour in a big way. Colour is growing fast in Britain, but we’re only now catching up with the Continent where most countries are ahead of the UK. Deceuninck is ahead of the market with many Deceuninck fabricators selling a high proportion of colour. Most of our largest fabricators are already over 50% colour and we expect our foiled and colour sales to hit 60% at year end. We are No 1 for colour and go out of our way to help Deceuninck fabricators and installers sell colour because demand is strong, and it’s an attractive market. Do it right and you’ll do well with colour. Colour shouldn’t be a problem. If it is, call me: Deceuninck fabricators and installers are fully #ColourEnabled. Sincerely Rob McGlennon Managing Director Deceuninck UK & Ireland

September 2018 | www.glassnews.co.uk

COLD CALLING

The UK’s Leading Glass & Glazing Newspaper

DANNY WILLIAMS

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter...

“We are an installer serving Nottinghamshire and Derbyshire selling exclusively PVC-U domestic windows, connies and entrance doors. We have resisted aluminium believing that it would be a flash in the pan but I am now wondering if we should get involved after all. Have we missed the boat and will it last?” KB. Notts I could probably give you my answer very simply by telling you that we have been manufacturing a range of aluminium windows and doors for around five years now. Our installer customers can’t get enough of them for their customers throughout the south and east of England; and whilst business is still a little bit up and down because of the political uncertainty, sales are good for all products, in PVC-U and ali. However, rather than me possessing extraordinary powers that allow me to predict the future, my entry into ali was prompted by commercial supply and installation contract customers, for whom we began replacing aluminium windows and entrances. In fact committing to manufacturing and installing aluminium has allowed us to develop our commercial operations very substantially, with that now

accounting for around half of our Group turnover. Offering aluminium has created opportunities for us that would never have come our way, including a lot of serious work for the NHS. I was tempted to go and get loads of stats to throw at you but to be honest I think that would be a waste of time because any such research will be playing catch up, such is the speed at which the market has changed. I believe that my experiences will be more valuable. The fact is that commercial glazing and entrances have always been the stronghold of aluminium, and that was our how we got into the market. But since then our residential trade sales have been very lively, because the demand has been there for our installer customers, from their homeowner buyers. And I certainly do not believe it is a ‘flash in the pan,’ as you put it. The current love affair with ali came about through the likes of Grand Designs and countless other homes programmes showing bi-folds and panoramic doors,

usually on a far grander scale than possible for most homes and budgets. But the seeds were planted and British homeowners fell over themselves to fill ever-larger holes in their homes with glass. Then of course they noticed their windows looked a little shabby against the sleek surfaces and sharp angles of their new doors and that fed back to the ali extruders, who got to work and laid down tooling for residential window suites. This is something that hasn’t happened for 40 years since the ‘White Gold’ revolution of the ‘seventies and ‘eighties pretty much knocked ali off the map, and the period

“My experience however is that the ali systems suppliers aren’t quite as switched on as most of the PVC-U systems people so you won’t get the same sort of freebie marketing support and order to delivery lead times can be shaky.”

when I cut my teeth in the industry; happy days. You might be forgiven, therefore, for dragging your heels because a lot of people thought ali was well and truly dead. Is it too late? Absolutely not. But don’t delay any further either because the market remains quite bubbly. And more importantly ali is here to stay. The products are generally well developed and manufactured and offer excellent margins, at least until the idiot discounters go out and spoil things by giving it away. And you have an excellent choice to pick from. My experience however is that the ali systems suppliers aren’t quite as switched on as most of the PVC-U systems people so you won’t get the same sort of freebie marketing support and order to delivery lead times can be shaky. But with ali generally flying off the shelves, you shouldn’t need too much more than a couple of glossy brochures coupled, of course, with your experience and professionalism. And by not overpromising, you will be able to manage the longer delivery times. Go for it!

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

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CASE STUDY: REHAU

The UK’s Leading Glass & Glazing Newspaper

NEW VIEW FOR STYLISH LONDON HOTEL Located at the heart of London and on the doorstep of landmarks Kings Cross and St. Pancras, is The California Hotel. This city hotel plays hosts to folk from around the world, all looking out onto the streets of London through traditional looking box sash windows. Now, this iconic and rather special hotel has been transformed using REHAU’s stylish Vertical Sliding window profile, combining today’s modern conveniences with the elegance of yesterday’s grand accommodations. The California boasts a genuine personal touch in architecture and style, but when its windows fitted with aluminium vertical sliders were wearing out causing potential health and safety issues, the property owners were looking for alternatives that combined the heritage of the building and the conveniences of modern construction. Roseview’s Heritage Rose vertical slider seemed like the perfect choice. Heritage Rose vertical sliders manufactured using REHAU Heritage profiles by specialist fabricator Roseview Windows - are a prestigious and marketleading sash window that oozes period charm and character. SCI, a specialist in quality replacement of windows and doors based in Surrey, were

contracted to replace the windows in the front exterior of the building. To ensure the best possible outcome, SCI carried out a trial run of the windows before the entire project was completed and it passed with flying colours. Neal Hovey, Managing Director at SCI said: “We have been in the windows industry for over three decades now and believe in providing our customers with quality products that allow them to enjoy the best value for money and are longer lasting, more secure, better performing and easier to live with. When it comes to replacement windows we always aim to respect the original architecture of a property and wherever possible fit a replacement window or door which retains the integrity of the design. “The requirements from The California were simple – replace the current aluminium vertical sliders with cost

“When I heard about the project and that SCI would be installing I had no doubt that the quality of finish would be second to none.” effective, low maintenance, heritage style, aesthetically pleasing windows and the Heritage Rose was no doubt the right product, fitting all these requirements.” The Heritage Rose has been engineered to ensure the highest levels of security and scores high for its acoustic and energy efficiency credentials. It incorporates an exclusive stylish run-through sash horn designed to replicate the fine details you would find on a timber sash window. The run-through sash horn was developed by the R&D team at Roseview and lends

perfectly to the requirements of The California Hotel’s renovation. Richard Burrells, Director at Roseview Windows said: “When I heard about the project and that SCI would be installing I had no doubt that the quality of finish would be second to none. We have worked on many high-profile projects over the years with Neal and his team and the feedback from all our clients has been fantastic. It has always been important for us to work with installers that have a high standard of workmanship and are an extension to our own brand and SCI goes above and beyond this. We would never hesitate to recommend them.” It has an authentic deep bottom rail and in recent years, the Heritage Rose has emerged a popular choice. Designed with all the traditional detailing found in period windows, Heritage Rose is highly customisable and comes in a range of colours. The entire transformation took close to a month to complete as installation had to take place around everyday business, including room occupancy and guest comfort. The window profiles adequately met the requirements for low maintenance and energy efficiency, but also matched the heritage appeal of the property with the added authenticity of run through sash horns. Mark Collins, Area Sales Manager from REHAU said: “We are very excited that our Heritage Vertical Sliding profiles have been chosen for this renovation and am confident that it meets all the requirements of the building. Heritage Rose may have been designed with authenticity in mind, but not at the cost of modern features and benefits. It is easy to operate, very low maintenance and never needs repainting, making it the ideal choice for The California.” www.rehau.uk READER ENQUIRY NO: 0918/0006

September 2018 | www.glassnews.co.uk

MARKETING STRATEGY

The UK’s Leading Glass & Glazing Newspaper

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COLOUR

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NEW AND EXCLUSIVE

ALUMINIUM ALTERNATIVE IN 50 SHADES OF GREY Manchester-based fabricator Force 8 has always been quick to adapt to the latest trends in the market and has recently announced the introduction of its smooth finish composite doors, which bear a striking resemblance – especially when in shades of grey – to an aluminium door that would typically cost around four times as much. The doors are available in 50 different shades of grey, including various shades of silver grey, then anything between black and white, which the company can reproduce with a sample or RAL number. The trailblazing company is offering the smooth finish across its entire door range but feels that it is especially suited to the ultra-contemporary Decadence range.

0800 014 2769 sales@pearlwindows.co.uk www.pearlwindows.co.uk

IT’S A FULL HOUSE WITH KOLORSEAL With the trend for coloured windows and doors continuing apace, fabricators and installers are having to meet increasingly specific demands from homeowners. One of the trends witnessed by colour experts, Kolorseal, includes the colour matching of windows, doors and roofline products to create an overall suited look to a property. Deborah Hendry, MD of Kolorseal explains: “We’ve been colour coating a wide array of products for a long time now, but increasingly we’re being asking for the complete package of matching windows, doors and roofline products. As the trend for colour continues and more coloured windows and doors appear in housing estates new and old around the country, homeowners are

looking to create an overall suited look to their properties to stand out from their neighbours. “This full suite approach also offers an opportunity for fabricators and installers because they can proactively offer a complete home makeover to differentiate themselves from the competition. With some companies already reporting that 60% of their sales are coloured products, now is the time to be thinking of new ways to stay ahead. That’s why Kolorseal keep a full range of roofline products in stock, which can be co-ordinated to meet any windows and door order.

Dennis Sumner, Managing Director at Force 8, said: “The trend in windows and doors for sleek lines in shades of grey continues to grow, but many homeowners simply can’t justify the cost of an aluminium door as while they may look stunning, they are prohibitively expensive to many. By combining our new smooth finish with one of the doors from our Decadence range, it is possible to create an ultra-high-end look without the price tag. The doors are available in 50 shades of grey which further enhances the aluminium-feel and the reaction we have had to them since launch has been fantastic.” To complement the aluminium-look finish, Force 8 offers a wide range of top quality hardware in Blu 316 grade stainless steel, all of which comes with a lifetime guarantee. The hardware range is equally top-end and allows for a wide number of stunning combinations. A recent stand-out addition to the contemporary Decadence range is the

two-tone Zermatt door. The company believes that the door, which boasts a 44mm slab with 4mm skin, is the only one on the market with the striking two-tone colour effect – a feature usually found on aluminium doors. Dennis said: “The popularity of the sleek look of aluminium products continues to grow and has spilled over into the doors market. Many customers approach us looking for an aluminium front door but find that the cost is restrictive. Our new Zermatt Decadence door offers the sleek look of an aluminium door thanks to its smooth finish, but with all the thermal benefits of a composite. We have also found over the years that homeowners love to personalise their front door as it is such a statement and sets the tone for their home, so the two-tone colour accent is proving to be hugely popular.” As the trend for anthracite grey shows no signs of waning, the company has chosen this as the main colour for the Zermatt Decadence door and homeowners can then choose the secondary colour from Force 8’s huge palette. Force 8 has been producing doors and windows from its Stockport base for over 25 years. A true innovator, the company is renowned for its one-piece sash bend which is not available from any other fabricator. The company regularly launches its own new and exclusive door designs and is the only company in the UK market to offer a two-tone composite door. Tel: 0161 483 1997 www.force8.uk READER ENQUIRY NO: 0918/0013

“Whether roofline, windows or doors, or the full suite of products, Kolorseal aims to deliver what our customers need, when they need it. We have the experience across all product types to ensure a quality finish and our service is second to none. All of which means that our fabricator and installer customers can offer these coloured products, whether separately or as a complete package, with confidence.” For more information, call Deborah on 01924 454856 or visit: www.kolorseal.co.uk. READER ENQUIRY NO: 0918/0012

September 2018 | www.glassnews.co.uk

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Phil Pinnington GGF Director of Health and Safety Phil is responsible for devising and implementing the health and safety strategies for the Glass and Glazing Federation and its commercial subsidiaries.

IT’S ALL ABOUT YOU

The job you do in 25 words? Provide appropriate Health & Safety guidance to The Federation and its members and represent the industry in discussions with the HSE (Health and Safety Executive).

Where you were born and currently live? I was born in Liverpool and for the last 20 years lived in London

Your greatest achievements? In a previous job, I was the Contracts Manager for the logistics company tasked with supplying Sainsbury’s petrol stations in the south of England. In 1999, during the run-up to Christmas, I took responsibility to guarantee that all the forecourts were well supplied before and after the Christmas break. I succeeded in making sure not one of the 130 sites went dry for the week leading to and the week after Christmas.

Your education and the subject or activity which you excelled? Educated at Sacred Heart RC High School in Crosby and really enjoyed Social Science (O level equivalent to Sociology), probably explains my fascination with how people interact and why people do what they do.

Your favourite sports or interests?

AND YOUR FUTURE

I’m afraid I’m a sports desert my shameful admission as a scouser. Over the last few years though I have developed a keen interest in kayaking which I take every opportunity now to get out on the water and paddle different stretches of water, The Thames being the best challenge to date.

What would you like to do if you weren’t in this industry? I really love being where the innovation is so this is a tough question. I think the aerospace industry is somewhere I’d be in my element.

Your biggest regret in life? I regret not keeping hold of my first car, an orange Ford Escort. Hideous colour but to come across it 30 years later in a museum says something.

Particular ambition? To lead a kayak trip along the Loire with my two young nephews, it would be a great and unique experience for all three of us to share.

Temptation you can’t resist? I have to confess I do love my coffee and unfortunately barista coffee comes at a cost - that cost being the cake. When I’m asked whether I want anything else I can’t resist the blueberry muffin.

YOUR CAREER When and how you joined the industry?

The way you want to be remembered? I’d like to be remembered as someone who changed the perception of Health and Safety people, no matter how small. Health and Safety in our industry has received some very negative press over the last 20 years and left some lasting impressions in the media and with consumers. I would like my work to have made some impact. Knowing that I may have played some part in changing things for the good, or raising awareness would be satisfying.

I joined the glazing industry in 2015 when the post of Health, Safety and Facilities Manager came up at the GGF. At the time, I was looking for a new industry that could challenge my abilities and so far this has lived up to my expectations.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 10

September 2018 | www.glassnews.co.uk

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CASE STUDY: LINIAR

The UK’s Leading Glass & Glazing Newspaper

£4.2M SCHOOL PROJECT GETS THE LINIAR LOOK

library area, there’s been many factors to take into consideration – not least of which has been windows.

WINDOW BENEFITS

An impressive £4.2 million school project in Derby has highlighted the major advantages that developers can benefit from when working closely with a conscientious systems house. G F Tomlinson is a family-run construction firm that has grown to become one of the Midlands most respected and recognised brands in the industry sector. They completed building work on Akaal Primary School, Derby’s first Sikh school, in the summer, which opens its doors to pupils in September 2018. The new building will provide 420 pupil places for children aged four to 11 to meet the educational needs for children in Normanton and surrounding areas. The school is G F Tomlinson’s seventh project to start on site under the ESFA Regional Framework, and with 14 classrooms, SEN provision and a new

“Working closely with her and G F Tomlinson has been great and we hope we can continue to do so in the future.” 12

G F Tomlinson’s Supply Chain Manager Terry Milton first met Charlotte Curtis, Liniar’s Business Development Manager, at a Chamber of Commerce event in early 2017 where she extolled the many benefits of the innovative PVCu window system. Terry accepted an invitation to visit Liniar’s showroom and was impressed – not only with the range of products on display, but also with the state-of-the-art 400,000ft² facilities. “We hadn’t been looking for a particular window system,” said Terry. “But we were introduced to Liniar and I have to say that it’s one of the best we’ve used to date. “I was also very attracted by the idea of working directly with the profile manufacturer as well as a fabricator. I was certain that kind of relationship would have great benefits for us so we added Liniar to our tender list.”

TICKING THE BOXES When G F Tomlinson began looking for PVCu windows and doors for the Akaal

Primary school project, Liniar Approved Fabricator Alternative Windows was introduced for the venture and meetings were set up at Liniar between Terry and Darren Pratt, Alternative’s Sales Director. “It was of vital importance to us that we chose a fabricator who understood the importance of quality,” said Terry. “Alternative were already members of the Liniar Approved Fabricator scheme, helping to confirm that they were a company with appropriate standards. When we met we could see they also had the right attitude. “Being a Liniar Approved fabricator meant that we could be safe in the knowledge that all of Alternative’s products contain only approved Liniar components, such as the correct reinforcement. “Safety is paramount on all our projects and the quality assurances that Liniar’s Approved Fabricator scheme provides supported our prequalification procedure, giving peace of mind not only for us but for our clients. “We’re delighted with the install. Alternative Windows provided a professional service and attention to detail.”

CUSTOMER SATISFACTION Based in Leeds, Alternative Windows has grown to become one of the largest window and door manufacturers and suppliers in the North of England. Specialising in commercial work, Alternative has built an enviable reputation for its commitment and dedication to ensuring complete customer satisfaction. “The commercial support we receive from Liniar is second to none,” said Darren. “The team helps us to win numerous contracts for projects throughout the UK. They don’t just send us leads, they send us high quality tenders – just like the Akaal Primary School project.

“It’s always a pleasure to work alongside Charlotte as she has a genuinely infectious passion for Liniar and translates this superbly to construction firms. Working closely with her and G F Tomlinson has been great and we hope we can continue to do so in the future.”

FINDING QUICK SOLUTIONS Charlotte concluded: “I’m absolutely delighted that we’ve been able to get involved in such a fantastic project. “Any development such as this one can face teething problems, but because of the relationship that we’d built between the three parties, we were able to sit down and discuss any issues face-to-face. This meant that we could find quick solutions that satisfied everyone. “Because of this successful venture I’m confident that this relationship will continue to grow. It’s been a genuine pleasure to work with the teams at Alternative and G F Tomlinson.” To find out more about G F Tomlinson go to www.gftomlinson.co.uk. Alternative Windows can be found at www.alternativewindows.com. For more information about Liniar and the Liniar Approved Fabricator Scheme, go to www.liniar.co.uk. READER ENQUIRY NO: 0918/0018

September 2018 | www.glassnews.co.uk

GLASS

The UK’s Leading Glass & Glazing Newspaper

In light of recent reports about industrywide glass shortages Distinction Glass from Distinction Doors has reassured customers by announcing it holds healthy stocks of glass at its South Yorkshire headquarters. Sales and Marketing Director Chantel Roach said: “Customers may have been reading about the shortages in the glass industry. We have been unaffected by the issues and we are continuing to supply as normal.” Alongside the reassurance of healthy stocks in an uncertain industry climate, Distinction Glass continues to offer a wealth of attractive benefits to fabricators and installers alike. The most important one is the control the

company has over its own glazing units. Chantel said: “All our glazing units are designed exclusively by Distinction Doors and are held in stock rather than via a third party so customers are cutting out the middle man and we can offer a greater degree of reliability and quality than our competitors.” The units themselves offer outstanding qualities too with a range of stunning glass designs including a contemporary collection. Each design is triple glazed, something that offers three key benefits. It helps maintain thermal efficiency. It ensures the glass is easier to keep clean because the decorative panel is enclosed within two clear panes. It also increases security levels, because the external pane is fitted with 6.8mm laminated safety glass to BS EN 14449, meaning installers can upsell to the Secured by Design option on Distinction’s doors without needing to place an order for special glass on an extended lead time.

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www.glassnews.co.uk | September 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

FULL WARMCORE SUITE Following a £1m investment in WarmCore only last year, Abcell Ltd is now one of the first fabricators to start manufacturing the WarmCore Inline Patio Door. We met with Technical Director, Neville Gleed, to find out more about their plans. YOU ARE THE FIRST FABRICATOR TO START MANUFACTURING THE WARMCORE INLINE PATIO DOOR – WHAT MAKES THIS PRODUCT STAND OUT FOR YOU?

production time. On average you’re looking at about three minutes per sash and the mitre is, in my opinion, much nicer welded than mechanically jointed. On some of our products you can barely even seen the joint – it’s that precise. We also offer welding for other fabricators who don’t have access to the machinery themselves, so it’s certainly proving to be a great investment for us.

WHAT FEEDBACK HAVE YOU BEEN GETTING FROM INSTALLERS ABOUT YOUR WARMCORE PRODUCTS? Our customers come back time and time again because we are committed to delivering great service and getting orders out on time and in full. We can deliver the full package of WarmCore goods to site, along with our own glazing units, all in the same vans and this makes it easy for our customers. Our fitters really like WarmCore. For them, it’s

The addition of the WarmCore Inline Patio Door means we have the full family of goods to offer to our customers. The opportunity to buy the patio door in bar length materials enables us to be selfsufficient across the whole WarmCore range, meaning we can offer the full suite in any RAL colour through powder coating onsite. The composite structure of the patio door, like the WarmCore bi-fold, means we can offer a quick turnaround on dual colour compared to other aluminium fabricators. The patio door has also been designed with great features like the safety brake mechanism which makes it stand out as a unique product in the marketplace.

YOUR GRAF WELDER IS AN IMPRESSIVE BIT OF KIT. HOW VALUABLE HAS THIS INVESTMENT BEEN FOR YOUR WARMCORE OFFER? It is a big investment to purchase a Graf welder, but it really pays off. We have perhaps the only one of this size in the country which means we can make frames up to 6m wide in one piece. I always say that time is money, and the Graf welder really speeds up

still got that edge in the marketplace for combining aluminium aesthetics with really good thermal performance and that stands out from other aluminium products when they’re making a sale to the end consumer. Again, the ability to offer fast dual colour thanks to WarmCore’s composite structure is a real bonus for installers.

HOW DOES WARMCORE COMPLEMENT YOUR WIDER RANGE OF PRODUCTS? As you know, we are one of the largest Guardian roof fabricators and have been manufacturing the Global conservatory roof since 2003. The addition of WarmCore bi-fold doors, then windows and now the sliding patio door has given us more opportunities to sell full packages to our customers. We have the design expertise in-house to put together modern conservatories with advanced glass or a warm roof, and to finish this off with integrated bi-fold or patio doors – all delivered to site together for a quicker completion. Offering this full package is a big selling point for us as it saves our customers the cost of design work and the headaches often associated with it.

“We have the design expertise in-house to put together modern conservatories with advanced glass or a warm roof, and to finish this off with integrated bi-fold or patio doors – all delivered to site together for a quicker completion.”

WITH THE ADDITION OF THE STRATUS LANTERN ROOF, YOU HAVE DEVELOPED QUITE A COMPREHENSIVE ALUMINIUM OFFER. WILL THIS PLAY AN IMPORTANT ROLE IN YOUR FUTURE PLANS? Absolutely. We are responding to what the market wants and right now that is

aluminium. PVC-U sales are shrinking while timber and aluminium products are seeing growth. Offering thermally efficient aluminium products with WarmCore and Stratus is what is going to help us continue growing over the next few years and deliver what our customers are asking for.

WHAT IS NEXT THEN FOR ABCELL? We will keep flying the WarmCore flag, growing the range as it continues to develop and making sure we stand out by having the most wide-ranging WarmCore offer of windows and doors, available in any colour and with the addition of raked frames which not every fabricator can do in-house. We are also going to continue investing in our conservatories offer and bring to market an exciting garden room range which combines our market-leading products into one simple package. More of that to be revealed soon! To find out more about Abcell visit abcell.co.uk or to discover the benefits of WarmCore, visit warmcore.co.uk. READER ENQUIRY NO: 0918/0021

September 2018 | www.glassnews.co.uk

Forty

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

TRADE NEWS

Attitudes and window technology have been transformed in the last 40 years. Our founding commitment to product and service innovation, however, remains as strong as ever.

0918/0022

Call us on 01933 685744 visit www.emplas.co.uk Emplas Windows www.glassnews.co.uk | September 2018

@EmplasWindows

Scan to see our Story 15

GN INTERVIEW: SENIOR ARCHITECTURAL SYSTEMS

The UK’s Leading Glass & Glazing Newspaper

SENIOR ARCHITECTURAL SYSTEMS’ PURE® ALUMINIUM WINDOW SYSTEM

SATISFIES BOTH COMMERCIAL AND DOMESTIC MARKETS The last time I visited Seniors was in November 2014 and I’m intrigued as to what has changed in that time. Mark Wadsworth: Apart from being nearly 4 years older we have also moved the focus of the business. We are now a year into our 5 year strategy plan and are now a UK system house and not just a northern one.

Does this mean that the product range has changed? Mark Wadsworth: I would describe it as expanded rather than changed. We have added products and moved away from being a specialist in hybrid systems. Really we have moved with the market and watched for the opportunities. You could almost describe it as a ‘back to basics’ approach and we have talked with our customers about their needs in the next 4 years and this is important as aluminium has become popular in the domestic, as well as the commercial market.

When we last talked you were moving towards sustainability with company cars and energy within the factory. The first thing I noticed this time is the charging facilities for cars. Mark Wadsworth: We have always had an active plan for bringing more sustainability

to Seniors and have followed through on the project. Providing the proper charging facilities at the office is obviously vital, rather than relying on home charging for staff. We have also continued with our Biomass programme.

Back in 2014 you were expecting the Biomass project to consume around 110 tons of waste packaging per annum. How has that worked out? Mark Wadsworth: It has surpassed all our expectations! As a company, we are very efficient in power usage and will use every opportunity to use sustainable resource for heating and power. We believe we started the project at the right time and are now seeing a return on our investment. It is, however, a continuing theme and our new horizontal powder coating lines now have a very high recovery level of waste powder and compares well with the vertical line that has always provided high recovery.

forums are very valuable in giving us a steer towards future needs. We’ve always had a strong standing in the commercial sector so our move in to the domestic market has been a natural progression for us as we have the experience of producing market leading products and a good track record of customer service and this has opened up new opportunities with existing customers as well as attracting new ones. We are well known for being a ‘bottom- up’ company and working closely to support our fabricator base is really important to us. In recent years though we have also worked hard to build on our relationships with main contractors and specifiers. By taking this joined up approach to cover all opportunities in the supply chain, it’s really given us a competitive edge. We now have a complete commercial offering and, by the

Mark Wadsworth, Managing Director

end of 2019, our domestic range will also be complete. As well as launching our Ali VU windows and Ali FOLD doors for the domestic market, we have enhanced our core product range and our SF52 curtain walling is proving to be very popular, particularly as

If we can continue to identify where savings can be made then we shall continue to keep our prices competitive for our customers.

Your customers are now those involved in commercial and domestic aluminium. How has that come about? Mark Wadsworth: Really through market demand but we find that our customer

September 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper it’s thermally efficient and suitable for use on high-rise buildings. It is now the 2nd anniversary of the patent for our PURe® Window System. This has been very important to both our growth and our move into other markets. PURe® serves both commercial and domestic markets with windows and doors, both bifolds and sliding doors.

Coming up with the use of polyurethane foam for a thermal barrier is one thing but making it viable for production must be something else. Mark Wadsworth:The problem with something new is that the machinery or methodology in applying it does not exist! Bringing it into production has been a case of adapting machinery so that it is commercially viable as a product, and that is technically difficult. Fortunately we have some very clever engineers who have succeeded in doing this and overcoming the challenges we have faced. Often they have come up with innovative and simple solutions but all of this takes time. We now know that we have a remarkable aluminium

GN INTERVIEW: SENIOR ARCHITECTURAL SYSTEMS

system that boasts narrow sightlines and is class leading, able to satisfy not just current Building Regulations but future ones, too. Future proofing, for the foreseeable future, is very important to both us and our customers, giving us all confidence in PURe® Systems’ value, going forward.

Does the use of PUR stand up to your sustainability values? Mark Wadsworth: It really does! It has already been used for many years to provide insulation in the construction industry and is fully recyclable, safe to handle and gives this ultra high thermal performance. On top of that, for the fabricator it is easy to manufacture using existing tooling and provides infinite design options. Add in U-values as low as 0.71 W/m2K for PURe® Windows and 0.93 W/m2K for PURe® Doors and you have an aluminium system for now, and the future.

Has your decision to enter the domestic aluminium market proved to be correct? Mark Wadsworth: It has exceeded our expectations and we had budgeted for

£500K in turnover for the first year. In fact we had sales of £1.6m in the first 10 months.

Is this all from existing customers for Senior products? Mark Wadsworth: No. We have attracted more than 40 new customers and, although we had planned on looking for new customers, we have been extremely pleased that the PURe® System appears to appeal to fabricators. Having our own and very sophisticated powder coating lines, both vertical and horizontal, helps us provide a very efficient service to our customers. One of the big changes has been the widening of our service to become nationwide with depots in both South Wales and Scotland aiding this service immensely. We have turned Senior Architectural Services into a £30m company and are projecting a £50m turnover in the next 4 years. We have invested around £2m over past two years and are fully prepared to invest where it is needed or is desirable.

www.glassnews.co.uk | September 2018

It’s now 4 years since you took on the role of MD. Is it still that family owned company that it has been for the last 27 years? Mark Wadsworth: I don’t believe the ethos of the company has changed although we have certainly looked long and hard at what the industry and our customers want. We have listened hard to what people say and we really value the input from our customers. Whereas we were very focused on working with architects and specifiers, although that is still very important, we have widened our scope dramatically. We have increased our technical sales side to provide a real service to fabricators but we still have as many as 450 commercial projects in various states of development, at any one time. The large commercial projects are a long burn and working with fabricators has provided much shorter lead time work.

READER ENQUIRY NO: 0918/0023

DOORS

The UK’s Leading Glass & Glazing Newspaper

SELL MORE DOORS WITH THE TRUEDOR PARTNER PROGRAMME Richard Kirman Sales and Marketing Manager for IG Doors Trade Division talks about the investment they are making to help installers sell more doors. “I guess you could say, just like with our doors, everything is made to measure – one size absolutely does not fit all. This is certainly our philosophy when it comes to marketing”. “As with many things in our business, and our service offering we try to do things that little bit differently, detail is important, and we are very keen to treat each and every one of our customers as individual businesses”. “The essence of the Truedor Partner Programme is that we work with each of them to understand and assess their needs, and then we tailor our support package to meet those specific requirements”. “We all recognise that the needs of a business with a large showroom are entirely different to the needs of a one-person business – they are both equally important to us as customers, but it would be foolish of us to think that we could offer a support pack which meets both their needs, it simply wouldn’t be beneficial to one or the other of them”. “That’s why we have gone down the route we have in terms of our Partner Programme and installers who talk to us are able to discover for themselves just how much we understand and value their business”.

Richard Kirman

The Truedor Partner Programme is a real investment on our behalf in our customers, designed specifically to help them sell more doors. It offers marketing support and sales advice to customers at all levels; it includes the opportunity to have standard or bespoke marketing collateral across traditional printed media or for on-line promotion. It offers something for the smaller installer businesses as well as for larger installation businesses who operate out of showrooms and the Truedor team will go through the process to understand the needs of the customer before offering a tailored package to support them with their business plans. Customers will also have access to images and photographs of George Clarke who has been a product ambassador for Truedor from the outset and who is well received by consumers looking to buy from the outstanding range of products available.

“We have not been disappointed; his involvement with us has been a real success and he has been very well received. In fact, he has really brought something to the party, his knowledge of buildings is one thing, but his real passion for making homes great places to live has really shone out and this has really added to our presence in the market”. “That our customers can also benefit from our association with him is an added bonus for them and we are delighted to be able to include them in. It is always great when we go to one of our installer partner’s showroom and see the photos of George with our products and hear how much their customers also really appreciate it and take confidence from it”.

“It is always great when we go to one of our installer partner’s showroom and see the photos of George with our products and hear how much their customers also really appreciate it and take confidence from it”.

“We believe our Truedor Partner Programme is something very different from the support offered by others in the market, and most importantly we know it is helping installers sell more doors”. For more information on Truedor visit www.truedor.co.uk.

Richard continues: “When we asked George Clarke to be an ambassador for the Truedor range it was on the basis that we felt he had real credibility – a ‘celebrity’ yes – but one who people could believe in and trust in his sincerity”.

READER ENQUIRY NO: 0918/0024

September 2018 | www.glassnews.co.uk

0918/0025

DOORS

The UK’s Leading Glass & Glazing Newspaper

OPEN THE DOOR TO AN ENHANCED PORTFOLIO WITH MODPLAN Leading VEKA trade fabricator, Modplan offers a comprehensive product portfolio to help add value to their customers’ businesses. Part of their portfolio includes patios and bifolding doors which are manufactured in Modplan’s dedicated door plant based at the company’s headquarters near Newport, Gwent. This in-house expertise is something that Sales and Marketing Director Justin Williams knows is important to the company’s customers. “Because we manufacture both patio and bifolding doors in-house, we can guarantee the quality of the doors as well as offering a competitive turnaround time on our orders. It’s something our customers appreciate.” Both Modplan’s patio and bifolding doors are extremely popular with installers and also fabricators who may not have the resources to manufacture. Justin said: “Bifolding doors and patios are very much on trend at the moment, but they can be complex to manufacture. We have the in-house expertise to manufacture these products with confidence and our dedicated door plant delivers high-quality doors every time.” The VEKA PVCu patio door system from Modplan is compatible with all VEKA window systems. The sashes can either be bevelled or fully sculptured and the patios are available in a range of sizes with two, three, or four panes, with any opening combination; including more than one opening sash. VEKA patio doors provide excellent levels of security protection too. They can be glazed with 28mm toughened or laminated glazing and feature a multipoint hook lock. Anti-lift blocks are used

ARCHED COMPOSITE DOORS TO TRULY ENHANCE YOUR HOME to further enhance security and an optional anti-drill, anti-pick cylinder can be installed to optimise resistance to forced entry. The Imagine bifold door from Modplan has proved a popular door choice with installers. Justin explains: “It combines all the aesthetics of an aluminium door with the thermal efficiency and easy-to-sell homeowner benefits you’d expect from a PVC-u product. It’s the perfect combination and more and more customers are adding it to their portfolios.” The elegant design is enhanced with flush fitting sashes that maintain the door’s clean lines and matches perfectly with our Flush Sash window and door range. All components are contained within the profile, meaning no unsightly tracks need to be screwed onto the outerframe. There is a choice of 16 door style configurations with sash combinations available ranging from two to seven panes, sculptured or bevelled sashes and standard, slim or room divider thresholds for the ultimate in versatility. And because it comes in a wide range of woodgrain and coloured foil options from the Variations range, the door will complement and enhance any home. With all the credentials that the VEKA patio and Imagine bifold doors offer plus the reassurance of Modplan’s partnership approach to its customers, it’s hardly surprising the products are adding value to customers’ portfolios. Tel: 01495 246844 - www.modplan.co.uk READER ENQUIRY NO: 0918/0026

If you have a unique entrance, Force 8 has the frame and the door for you. All this provides the modern aesthetics that you are looking for, giving you the perfect door. Dennis Sumner, Managing Director of Force 8 comments “We are the only company to be able to offer you fully and part arches that are suitable for any entrance. Every composite door that is available from Force 8’s exclusive ranges can have an arched frame which will allow you to expand the choices that you can have”. Force 8’s arched composite doors are available in a VEKA Halo or System 10 profile with a one-piece sash bend that is fully reinforced. A 1200mm stainless steel square offset pull handle is on both sides of the door with a slam shut available. Force 8 uses SFS Dynamic 2D hinges which have style and security as standard. There is also a low ally threshold available, giving better disability access. “Whatever style of entrance you have, our craftsmen at Force 8 are up to the challenge. Our unique profile bending process produces un – blemished one section curves, enhancing any home. As we manufacture all our doors in our Hazel Grove factory, we can shape them to fit perfectly in our frames”, comments Dennis. Depending on the style of the arch, this allows for welds and steel reinforcements to be used where it’s possible, creating the true radius of the arch. By using this process, this allows Force 8 to design and manufacture

arches and curved sections of any size to the correct measurements. Force 8 have also recently developed the Versace door, which was based on a customer’s needs. The part arched composite door is set within a full arched frame but is set off centre giving the entrance a contemporary edge. By listening to their customers Force 8 can develop new ideas and designs that people want, the first rule of business is finding out what your customer needs are, and then delivering them. Force 8 is well known nationwide for their renowned unique profile bending and arched composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from their amazing services and arched composite doors. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from. Force 8 have added their new door designer onto their website. Allowing you to easily visualise the design of your new entrance door before you even receive your door. Don’t hesitate to contact Force 8 to discuss their many arched composite door options and how they can produce a design for you. Tel: 0161 483 1997 - www.force8.uk READER ENQUIRY NO: 0918/0027

STERNFENSTER SEES THE BENEFIT OF SOLE SUPPLY FROM DOORCO With such an extensive product offering for the home improvement market, it’s clear to see why Lincolnshire based Sternfenster has such an impressive heritage to its name. With a wealth of happy customers who come back to them time and again, quality and service is of the utmost importance. They need suppliers that won’t let them down – which is why they use DOORCO for all of their composite door requirements.

“We initially took DOORCO products as a large customer at the time had specified their slabs,” explains Shaun Cannon, Stores and Purchasing Manager at Sternfenster. “To start with, we paralleled two suppliers and it soon became clear that the product range of styles, colours and the overall offering from DOORCO, was much better suited to our customers’ needs. We’ve been a customer for three years now and they are our sole supplier of composite door slabs. “We’re currently seeing the contemporary range grow in popularity, with their Monza slab a firm favourite. Anthracite grey is still extremely popular, although we have been asked for a few more unusual colours too. We are currently working towards

an extension to our range to include the LINKS door, as we’re sure this will also be popular with our customers. A door slab is a complex product, making machining them a difficult process. Inevitably, some problems do occur along the way, but it’s fair to say as and when that happens, DOORCO always rectifies the situation quickly and effectively and most importantly, they keep communicating with us.

“Composite doors tend to sell themselves, but having a great product and being able to offer the customer a wide range of styles and colours, means our customers don’t need to look anywhere else. We’ve also found DOORCO’s brochures and sales support team to be extremely useful. We’ve been in the business for almost 45 years, so in that context our relationship with DOORCO is relatively new, but it keeps going from strength to strength and I’m sure it will continue long into the future.” For more information on Sternfenster call: 01522 512525 or visit www.sternfenster.com. For more information on DOORCO call: 01625 428955 or visit: www.door-co.com. READER ENQUIRY NO: 0918/0028

September 2018 | www.glassnews.co.uk

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DOORS

The UK’s Leading Glass & Glazing Newspaper

CHOOSING A PATIO DOOR SUPPLIER WITH THE RIGHT CREDENTIALS

GETTING BACK TO YOUR ROOTS WITH FORCE 8 Over recent years the trend has been towards more contemporary composite doors and Force 8 have helped to lead the way with their innovative and unique designs, but lets not forget the traditional door. There are still customers and homes out there that require a more refined traditional design to blend in with their surroundings, and this market should not be neglected. Force 8 are well-known for their unique profile bending system, creating beautiful unbroken arched frames, and this has been an integral part of their traditional door range for many years. The installation pictured is indicative of the type of traditional installation that Force 8 are well known for. Fabricating the frame and manufacturing the door within the same factory gives Force 8 the ability match the door to the frame with perfect precision, which has the advantage of dealing with just one supplier rather than two. It also eliminates any problems at the installation stage, which can turn out to be quite costly if measurements have been misinterpreted, either during the survey or at the point of fabrication. Although the modern composite door systems have quite a lot of adjustments that can be made at the point of installation, it has its limits. As far as Force 8 are aware they are the only company who fabricate arced frames and manufacture composite doors, which gives them, and their customers a distinct advantage. Force 8 are aware that quite a few installers have turned work down, simply because of the complications of arched or unusual frames and doors. One customer was let down by two companies

before Force 8 got involved and fabricated the perfect frame and door for the property, which resulted in neighbors ordering similar frames and doors. In these uncertain economic times the last thing installers should be doing is turning away work. Force 8 want to encourage installers to contact them if they have to quote for arched or unusual shaped frames or doors. In most cases these will be a traditional design, and Force 8 have an extensive range of styles and colours available, along with a matching hardware selection. The door depicted is the Force 8 Cottage style and is available in two styles: a farmhouse ‘offset etched’ detailing and a traditional tongue and groove. The arched frame is perfectly coloured to match the Chartwell Green of the door, which is another reason why dealing with one supplier can make all the difference. To find our more in regards to Force 8’s arched frames and doors, visit their website at www.force8.uk or try their new door designer here: http://www.doordesigner.uk/ Force8/ READER ENQUIRY NO: 0918/0030

Sliding patio doors are seeing a resurgence in popularity as more installers recognise they are the practical, cost-effective alternative to bi-folds. But, as Managing Director of Universal Trade Frames Brian Kruger points out, if installers want to capitalise on the opportunities, you need to work with the right supplier. He said: “Sliding patio doors are considered a specialist product for a reason. If you want exceptional quality and reliability, you need to partner with a trade supplier that’s got a solid track record in manufacturing them.” Established in 1996, Universal Trade Frames has the sliding patio door credentials installers should look for. It’s a family owned trade supplier committed to staying ahead of industry trends and delivering consistently high quality products and support. Sliding patio doors have been a fixture in Universal’s portfolio since the very beginning. Brian said: “Our team are very experienced in sliding patio manufacture, which means we have the expertise needed. Plus, because they’ve been part of our portfolio for so long, I’m confident we have the answers to any usage or installation query, no matter how obscure.” Universal’s sliding patio door is available in 2, 3 and 4 pane options and a range of colours and woodgrain finishes. It has stainless steel tracks and wheels for a smooth sliding action. There’s a purposedesigned mid-rail that accepts a letterplate to maximise potential uses. And as evidence of the quality on offer, they come with a 10 year guarantee.

The company recently upgraded the locking system on the door. The new lock has a high security 6 point locking mechanism with opposing hooks, mishandling device and an additional anti-lift bolt that increase security even further. Brian commented: “We’re always looking for ways we can improve our offering and give our customers a competitive advantage. The new lock delivers superb security so our customers can provide complete peace of mind to homeowners.” Capitalising on market trends is what every installer wants to do. But if you want to put yourself in the strongest position to do so, you need to choose your suppliers with care. When it comes to sliding patio doors, you need look no further than Universal Trade Frames. Tel: 01743 442244 - www.utfl.co.uk

READER ENQUIRY NO: 0918/0031

COLOURS FOR NOW: TREND FOR BOLD Leading composite door supplier DOORCO Ltd is expanding their colour range with the addition of seven new colours that will shape the front door market for the rest of the year. Jayne Sullivan, Operations Director comments: “The main topic of conversation continues to be colour in all areas of the home improvement market. Whether it’s interior or exterior, homeowners are becoming braver in their colour choices and this ‘trend for bold’ is fast extending to front doors. As one of the leading composite door suppliers to the UK market, it is our job to make sure we are doing all we can to keep our customers ready to supply the homeowner with what they want. That’s why we have introduced seven new, fashionable colours into our already extensive range of 38 standard colours. While we continue to match any colour, by

adding these seven colours to our standard range, we’ve made them available on a short lead time of just five days. These new colours include darker blues and greens (Bahia Blue and Moss Green), bolder shades like Paradise Green and Caribbean Blue, coupled with the earthy and classic shades such as Clay, Mushroom and Putty. “For DOORCO, it’s about delivering these lifestyle choices, not just doors. However consumers’ tastes evolve, as an industry we should be offering the most comprehensive collections of designs, colours and glazing options and customers tell us, the best looking composite door finish in the market. With each of the new palettes design to support the ‘trend for bold’, we’re raising the benchmark once again.” PS The new colour range is included in our updated brochure which is available now. For more information call: 01625 428955 or visit: www.door-co.com.

READER ENQUIRY NO: 0918/0032

September 2018 | www.glassnews.co.uk

Tastes Tastes change. SOURCE YOUR COMPOSITE DOORS FROM THE EXPERTS change. So does TastesSo does change. Tastes RegaLead. RegaLead.

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DOORS

The UK’s Leading Glass & Glazing Newspaper 18/07/2018 10:58 Page 1

When you’re supplying a product as popular as composite doors, you need to choose your products wisely.

For Nathan Barr, Managing Director of ODL Europe, there’s only one answer: “We are the exclusive UK partners of the internationally renowned Capstone Engineering Ltd composite door. As the only UK seller of the technically superior Capstone Composite Door, our customers qxp_Layout 18/07/2018 10:58 Page 1 have1 the reassurance of offering a composite door that delivers both exceptional quality and value that sets them apart from the competition. It means our doors yout 1 18/07/2018 10:58pedigree. Page 1” offer a superior A quick look at the credentials the Capstone composite doors reveal that Nathan is right about their pedigree. Capstone doors are stronger and heavier than standard composite doors because DoorDecades Ad 275 x 350mm.qxp_Layout 1 18/07/2018 10:58 Page 1

“We are the exclusive UK partners of the internationally renowned Capstone Engineering Ltd composite door.”

they’re manufactured with LVL (laminated veneered lumber), which gives the door a stronger resistance to twisting, bowing and warping. There is no finger jointing either: the laminated one piece construction features a glue line every 3mm for extra strength and stability.

competitors’ products which are only 70% PVC. It also means there’s no need for fillers or edge banding. It isn’t just the technical specifications where Capstone measures up, it’s also the aesthetics. There are numerous designs and colours available, All feature a 2mm high density pigmented woodgrain GRP skin that delivers durability and security for long-lasting good looks.

So does change. RegaLead. RegaLead has evolved. RegaLead has evolved. So does RegaLead. RegaLead has evolved. Tastes RegaLead has evolved. change. Tastes Tastes change. Tastes change. Tastes So does Tastes change. change. So does RegaLead. So does So does change. RegaLead. RegaLead. Adding value to doors So does RegaLead. So does RegaLead has evolved.for more than 30 years. RegaLead. RegaLead. value to doors RegaLeadvalue has evolved. Adding to doors hasAdding RegaLead evolved. For more than 30 years we’ve stood side-by-side with our

customers, offering the latest

As Nathan says: “Capstone are composite door experts and it shows. The Capstone door slab delivers uncompromising standards of design, build and quality that stand the test of time. Why would you select anything less?”

The high density polyurethane core delivers exceptional thermal performance with typical U values For more than 30 years we’ve of 0.9 W/m2K for solid doors and Capstone composite doors are 1.4 W/m2K for half glazed doors. stood side-by-side our available throughwith Aperture And security is assured because Solutions, a division of ODL the door slabs meet PAS 24:2016 customers, offering the latest Europe. For more information, requirements as standard. visit www.aperturesolutions.co.uk. and decorative innovations The doors are manufacturedstyles with Tel: 0151 933 0299 a 100% PVC than composite Forpure more 30 years we’ve www.odl.com/europe.htm for the door industry. rail which gives excellent screw retention compared to many with our stood side-by-side

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RegaLead Limited Columbus House I Altrincham Road Sharston I Manchester M22 9AF Telephone 0161 946 1164 Email sales@regalead.co.uk www.regalead.co.uk

www.glassnews.co.uk | September 2018

DOORS

The UK’s Leading Glass & Glazing Newspaper

INDUSTRY FIRST FOR REAL ALUMINIUM WITH COMPOSITE DOOR PARTNERSHIP If there are two products that have really taken off with homeowners in recent years, it’s aluminium frames and composite doors. Both have quickly become the UK’s favourite choices and now installers can take even greater advantage of their popularity with one of the leading names in aluminium products – REAL Aluminium – adding marketleading composite doors from Virtuoso Doors to its range. With their levels of craftsmanship and quality taking door manufacturing to a new level, Virtuoso’s composite doors are among the best in the industry. Their addition to the REAL Aluminium range means installers now only need to deal with one supplier rather than several in order to offer homeowners a complete full-home installation. “It’s part of our overall strategy to support installers by giving them all they need from one source,” says John Adams, REAL Aluminium’s customer service director. “We’re determined to lead the way in creating a product range that’s second to none and the addition of these superb composite doors goes a long way to achieving that goal. I think they’re a magnificent addition to our offering and one that any homeowner would be proud to own.” A recent investment in the latest cuttingedge manufacturing equipment has enabled Virtuoso to not only craft each door with absolute precision but to also offer installers

CONTECH CONSERVATORIES BECOME ONLY STOKE SUPPLIER OF VIRTUOSO ALUMINIUM COMPOSITE DOOR FRAMES Contech Conservatories is delighted to announce that it is now supplying the new Virtuoso aluminium composite door and frames. As the only supplier of this range in Stoke On Trent the team is advising customers to place their orders early, with aluminium being such a popular choice for new build projects and homeowners looking to modernise their properties. an extremely quick turnaround, which mirrors the added value customers receive from working with REAL Aluminium. REAL Aluminium’s ultra-slim aluminium door frame is the ideal companion for all Virtuoso composite doors including Virtu-AL – the UK’s first aluminium textured, non-woodgrain finish composite door. Homeowners can now match their aluminium window frames with the REAL composite door frame to achieve a sleek, consistent aluminium look. John adds: “These developments to the REAL Aluminium product range are a huge boost for our installer partners, helping them to really enhance their offering and bring more quality products to the homeowner. Time is money and installers don’t have time to shop around for all their products – the extended range from REAL Aluminium means they don’t have to. With all their aluminium products in one place and an incredible support package behind them, installers can look forward to selling more and growing their businesses.” To find out more about the newly-extended REAL Aluminium range, please call 01453 826884 or visit www.real-aluminium.co.uk. READER ENQUIRY NO: 0918/0035

The new contemporary aluminium frame, which can be turned around in just 3-4 weeks, will give Contech customers greater choice. Black, white, grey and grey on white aluminium frame options complement the composite door range, which can be customised with a variety of glass, hardware, accessories and locking systems to provide customers with complete reassurance. There are 27 styles of composite doors available in the Virtuoso range, which also includes the Virtu-AL option which is comparable to an aluminium door in everything but the price - these are the ultimate contemporary entrance doors, which exude luxurious style. This new design is extremely secure and achieves the highest industry PAS 24 standards, providing a stylish appearance on any project. The Virtuoso range is produced using the latest manufacturing methods, being precision built to last. With increased resistance to forced entry this Composite Door system and frame are expected to be a very popular option with Contech customers as homeowners look to add style and performance guarantees. The new aluminium frame is very simple to install and for homeowners it appeals as it requires little maintenance.

Gareth Jones, Director, Contech Conservatories comments, “The demand for Composite doors continues to grow for us, as they are engineered to last, have excellent security features and come in a variety of designs that suit most tastes. This new option will prove very attractive to homeowners looking for a product that is easy to install and which requires virtually no maintenance. A front door makes a real statement on any property as it is one of the first things people see when visiting anyone’s home. This contemporary design will help people to really personalise their home in the knowledge that it is solid and secure. We feel it is a great addition to our range as the quality and aesthetics will give customers more business potential.” For more information on the Virtuoso Composite Door and aluminium frame options please call: 01782 593 968. READER ENQUIRY NO: 0918/0036

VIIU BECOMES UK’S FIRST PAS24-2016 ACCREDITED SLIMLINE SLIDING DOOR Viiu (pronounced ‘view), the outstanding slim-line sliding door taking the market by storm, has become the first product of its type to pass the new more stringent security standard PAS24-2016. Viiu offers ultra-slim sightlines, secure laminated glass throughout and an ingenious, unobtrusive design. With the outer-frame entirely built into the façade, it gives the appearance of a wall of glass, strong enough to support moving glass sections of up to 750kg, and fixed glass sections up to 1200kg. But it’s the product’s unusually slim but robust interlock section that’s allowed it to achieve much soughtafter PAS24-2016 accreditation. “The PAS24-2016 process is extremely challenging,” explains Viiu Sales Director Rod Tate. “It was recently updated to stipulate the interlocks should not part by 50mm under 450kgs of force from both sides. As a result, most systems on the

market found themselves in trouble. They simply hadn’t been designed to withstand that level of force. “During testing, most slim interlocks bend under the pressure, often resulting in gaps bigger than the magic figure of 50mm – the minimum amount of space a would-be intruder could realistically get their arm through. “Viiu is the first and as-yet only system to stand up to that level of force. A simple look at the shape and size of the Viiu interlock shows that by design it has the strength required to pass the test. We have video evidence showing there was no gap at all between Viiu’s inside and outside interlock.” Viiu is also a cut above the competition in other ways. A motorised option is also available – and its drive gear is discreetly housed in the unit’s 100m head profile, which itself is hidden behind the building’s façade.

Viiu Sliding Door – Architect: Crahay & Jamaigne Architectes – Photo: Samuel Defourny

Most competitor products, by contrast, require chunky head profiles up to 300mm in height. The motor can be easily accessed from below for maintenance or repair without the need for ugly internal access panels inside the home. What’s more, Viiu comes with automatic obstruction detection

on motorised models, and a choice of wallmounted or key fob operation. For more information call Viiu Ltd on 0800 877 0077 or visit www.viiu.co.uk. READER ENQUIRY NO: 0918/0037

September 2018 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

RESIDOR’S NEW MARKETING AND SHOWROOM SUPPORT PROGRAMME Residor, the mid-market GRP door from Solidor Group, now benefits from a new and free marketing and showroom support programme, which is designed to help installers generate and close more sales. This mid-market GRP door has seen sales rise significantly over the last 18 months and this new and free marketing and showroom support programme has been developed to further ignite the success in the Residor brand. A detailed comprehensive brochure based on the styling that has made Solidor so successful and a website that also shares a common platform including online Door Designer, have already been a big hit with the trade and consumers alike.

There is also the offer of showroom support in the form of sample doors which are helping to generate further brand penetration for the well specified Residor composite door as Solidor Group head of sales and marketing, Gareth Busson points out: ‘Residor is the ultimate mid-market GRP door with a double thickness skin at 3.6mm, along with an Ultion cylinder as standard, making it arguably the most secure door of its type, yet at a competitive price point.

0918/0039

NEW AND EXCLUSIVE

He continued: ‘We now also have the marketing and showroom support credentials to help our customers sell more, as we have done so successfully with Solidor and are looking for further partners to continue this period of strong growth. It’s the ultimate GRP door in terms of specification, marketing support and also through our world class OTIF levels which have averaged 99% this year and so there’s a good reason for installers to make Residor the GRP door of choice.’ For further information about the benefits of the Residor marketing and showroom support programme, call 01782 847300 or e-mail enquiries@residor.co.uk. You can also find out further information and use their Door Designer at www.residor.co.uk and add to their considerable following on Twitter @residor. READER ENQUIRY NO: 0918/0038

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www.glassnews.co.uk | September 2018

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

JWC WINDOWS BECOMES A PROFILE 22 FABRICATOR South Yorkshire trade windows and doors supplier JWC Windows has just announced it has become a Profile 22 fabricator. Jim Churchill, Managing Director at JWC Windows said the decision to add the brand to its portfolio was simple: “Optima from Profile 22 is a very popular system and has a great brand recognition. Customers were asking for Optima and we had turned away work in the past because we hadn’t been able to offer the products. As a result, the decision to start working with Profile 22 was simple and we are delighted to have made the move.” Profile 22 is renowned for the quality of its switchover procedures and it’s a process Jim was very impressed with: “Everything was very professional and happened in the timescales agreed. We were always checked on and kept up to date at all points of the switchover process.” JWC Windows will be fabricating the Optima chamfered and sculptured windows, patio doors and the Flush Casement Window. The products will be marketed as The Welcome Range by JWC Windows. They will join the comprehensive range of products that JWC Windows offers and enable the business to add further value to its customers. JWC Windows currently manufactures window and door products for the

From left to right: Katrina Earl, Epwin Window Systems and Jim Churchill, JWC Windows

commercial and trade sectors from its 15,000 square foot factory in Rotherham. It supplies customers in Yorkshire and the Midlands and prides itself on providing quality products at competitive prices. Alongside its PVC-U production facilities it also has an in-house glass shop where it manufactures units including Planitherm Total+ units with warm edge spacer and argon gas. It has an in-house spray shop too so it is able to offer a complete service to its customers.

R7 CHALKS UP THE WHITES R7, part of The Residence Collection, is proving increasingly popular in Chalk White and in premium foiled finishes as the ultimate 75mm high performance flush inside and out window, for both contemporary and heritage installations. While much of the industry talk is of foiled finishes, something that they’ve led the market on for some years, sales of unfoiled windows and doors can’t be ignored as the Chalk White finish of R7 shows. But this unique window from The Residence Collection isn’t just another white window, as the flush internal and external design clearly shows, but is a premium proposition when paired with period inspired hardware and communicated through outstanding consumer marketing materials from the company. With a slim sash, R7 has outstanding sightlines and the choice of three different glazing beads including decorative, staff and square and with options for triple glazing as standard. The superior performance of

R7 is down to the 75mm depth of both frame and sash, each harnessing a unique 7-chambered design. Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘While much of the talk about foils has been inspired by our market leadership, the market for flat white or Chalk White as we have branded it, takes account for over 50% of the market. The underlying catalyst for this is product differentiation, something that we have in abundance within The Residence Collection. She continued: ‘R7 is a flush inside and out window that looks exceptional regardless of finish and at 75mm front to back with a 7 chambered platform, it’s also a technical pioneer in the segment for energy efficiency and acoustic performance. Both trade and consumer demand are clearly about standing out and with an increased range of support materials, we’re actively helping our customers to exploit these opportunities.’ For information in both retail and trade partner enquiries please visit www.residencecollection.co.uk, e-mail journey@residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz.

The company was established in 2010 and is always looking for opportunities for growth. By working with Profile 22 it looks as if its next opportunity has just arrived. Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0918/0041

READER ENQUIRY NO: 0918/0042

NOVA ADDS RUN THROUGH SASH HORNS TO HERITAGE WINDOW PORTFOLIO Nottinghamshire’s Nova Trade Frames is now offering its trade customers the most authentic heritage-style PVC-U windows on the market, with the introduction of Run Through Sash Horns for its Heritage and TOTAL70 profiles. Nova Trade Frames is an Authorised REHAU partner and fabricator of high quality windows, doors and conservatories. The family business supplies trade and retail customers nationwide and recently invested £10,000 in a new end miller machine to create the run through horns for its bestselling REHAU profiles. Run Through Sash Horns were an original feature on wooden sash windows to stop them from opening too far. Thanks to the modern engineering of PVC-U windows,

the horns aren’t required from a functional point of view anymore, but for a truly authentic finish on a vertical slider, they are a must. Nova Trade Frames has been offering the integral Run Through Sash Horns on its profiles since the new manufacturing equipment was installed in February, and the company now sells very few Heritage windows without them included in the spec. Alex Hunt, Managing Director of Nova Trade Frames said: “In the past we had bought in the Run Through Sash Horns from a competitor as a specialist item for customers requesting it, but with the numbers we were doing on the Heritage windows side of our business, it just made more sense to invest in the equipment to create the Run Through Sash Horns ourselves. “It was a big outlay in terms of commissioning the equipment and training for our production staff, but it’s proving to be such a popular option for our customers that we will see a return on that investment very quickly.”

Rick Cole, Area Sales Manager from REHAU said: “Innovation in the glazing industry doesn’t always mean looking forward, it can also mean creating the most traditional period windows to suit the needs

of older-style properties. By investing in machinery to deliver seamless Run Through Sash Horns, Nova Trade Frames has taken the authenticity of our Heritage frames a step further, and we wish them every success with their new venture as their bespoke offer will certainly set them apart from the crowd.” Nova Trade Frames has been making PVC-U windows since 1983 and has been a REHAU Authorised Partner for almost a decade. Its Heritage windows are available in the full range of REHAU laminate foil colours, providing endless possibilities for period properties. For more information please visit novatradeframes.co.uk. READER ENQUIRY NO: 0918/0043

September 2018 | www.glassnews.co.uk

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FROM LINIAR

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Liniarâ&#x20AC;&#x2122;s newly launched reversible window provides a stylish and safe option for difficult-to-access locations. Practical: The moving pane rotates through a full 180Â° cycle, allowing the external glass to be safely cleaned from the inside of the property. The Liniar reversible window also benefits from an easy fit, one-piece drip bar with concealed fixings withstanding the most severe weather conditions.

01332 883900 sales@liniar.co.uk www.liniar.co.uk

Sleek: Flat, chamfered profiles with slim sightlines offer a contemporary finish, with the inner sash flush on both the inside and outside for a sleek appearance. 0918/0044

SEE IT AT THE FIT SHOW! Book now at http://bit.ly/Liniar2019FIT

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

AÏR BRINGS SLIM, FLUSH ALUMINIUM WINDOW TO MARKET

HEATH WINDOWS USES SPECTUS VS TO RESTORE A CARDIFF PROPERTY TO ITS FORMER GLORY Heath Windows & Doors Ltd has recently completed the installation of nine Spectus Vertical Sliders in white woodgrain in two full stone bay windows and one single window at a property in Whitchurch in Cardiff. Hywel Graham, Operations Manager of Heath Windows and Doors, said: “The homeowners approached us because they wanted to replicate the authenticity of their original windows with the modern PVC-U equivalent. The Spectus Vertical Slider is a great looking window and as such is really easy to sell, as it was in this case.” Heath Windows and Doors has been installing Spectus Vertical Sliders for many years. Hywel explains: “Many of the properties in Cardiff still have their original wooden sash windows and they are now in need of

replacement. The Spectus VS mirrors the Victorian sliders perfectly but with all the advantages that only a modern day PVC-U window can achieve. The product is very straightforward to install too.” The windows were fabricated by wellestablished Spectus Vertical Slider manufacturer Windoor Mate in Gelli. The company has built its reputation on the quality of its products and its friendly, approachable service. In the case of the Spectus Vertical Slider it’s fabricating the market-leading VS solution that is renowned for its authentic looks and modern day practicality. Heath Windows and Doors is a family owned company that prides itself on its attention to its customers’ individual needs. It’s an approach that is appreciated – Heath

Windows and Doors was highly commended as a family business making a great contribution to the city of Cardiff in the Cardiff Business Awards 2018. The installation of the new Spectus Vertical Sliders went smoothly and the new windows have transformed the property, restoring it to its former glory. Hywel concludes: “The homeowner is delighted with the result, as are we. The windows are really eye-catching.” Tel: 0808 178 3370 www.spectus.co.uk READER ENQUIRY NO: 0918/0045

aïr 80HI, high-insulation flush aluminium windows are available now. Featuring super-slim sightlines and incredible energy efficiency, aïr 80HI has been added to the most impressive range of bi-fold doors, lift & slide doors and entrance doors to offer a full suite of premium aluminium glazing for the domestic market. aïr Brand Ambassador, Jay Patel says: “As aïr’s impressive range of doors has grown, so has demand for an aïr window system to complete the aïr collection. “That’s why we have developed 80HI. Just like aïr doors, 80HI stands out. It’s genuinely different to other systems on the market and offers one of the only high insulation, flush casement aluminium windows on the market, backed by the extreme engineering and captivating aesthetics that aïr is known for. “The window was launched at our Everglade Trade Customer Conference in July and customers gave us great feedback. They were particularly impressed with how slim the frame was compared to other flush window systems.” aïr 80HI offers U-Values from just 1.0 W/ m2K and is available with either double or

triple glazing. It is watertight up to 600pa and wind resistant to 2400pa. The window comes with high-security reverse espag locking and is PAS 24 certified as standard. aïr is exclusively manufactured by Everglade Windows. Tel: 020 8998 8775 www.evergladetrade.co.uk READER ENQUIRY NO: 0918/0046

ASTRASEAL OFFERS CUSTOMERS THE FUTURE ROSEVIEW NAMED BUCKINGHAMSHIRE’S BEST OF FLUSH WITH NEW ALITHERM 800 Well-respected trade and commercial fabricator Astraseal has created new, valuable opportunities for their customers nationwide with the launch of Alitherm 800, the brand-new aluminium flush casement from Smarts. Alitherm 800 is designed to provide installers with a highly-desirable and credible flush casement window that’s suited for period applications, contemporary new-build projects and everything in between. The smooth flush aesthetics and slimline transom mullion profile combine with high-security locking options and friction hinges to create a versatile yet high-performance aluminium flush casement. “We are delighted to strengthen both our extensive aluminium range and our longstanding partnership with Smarts by offering the new Alitherm 800 flush casement,”

There’s a new addition to Roseview’s increasingly crowded trophy cabinet. The sash window specialists were named Buckinghamshire’s best uPVC supplier at the BUILD 2018 Construction and Engineering Awards.

comments Colin Stanley, Operations Director at Astraseal. “Not only does Alitherm 800 present new opportunities for our customers - capitalising on the huge demand for flush casements, it’s actually far more cost-effective compared to its PVC-u counterparts.” Suited to both residential and commercial applications, Alitherm 800 takes advantage of Smart’s proven thermal break technology to deliver impressive U Values and a Window Energy Rating of ‘A’. The new flush casement is available in any RAL colour and can even be finished using Smart’s Cotswold and Sensations ranges. Alitherm 800 joins Astraseal’s full range of Smarts glazing products which include windows, doors, sliding doors and even curtain walling. Most recently, the Wellingborough fabricator

BUILD is the world’s only globally-focused free-to-subscribe construction magazine. Each year its team of expert researchers go in search of the best manufacturers and suppliers our sector has to offer. Their quest for exceptional uPVC suppliers led them to Roseview – the UK’s foremost uPVC sash window manufacturer, respected country-wide for its commitment to Astraseal launch Alitherm 800

added the Designer Door range, Smart’s premium range of aluminium entrance doors. Alongside Smart aluminium, Astraseal also manufacture a full range of PVC-u glazing products from leading systems houses including Eurocell, REHAU and Synseal.

Roseview Windows is one of the UK’s leading suppliers of uPVC sash windows. Over forty years, it’s consistently pushed the boundaries of what a fabricator is capable of. While its much-celebrated Charisma, Heritage and Ultimate Rose products are based on window designs by systems companies Eurocell and Rehau, it manufactures its own components to create windows that are totally unique. This year, Roseview’s forty-first, the firm has hit £10m turnover for the first time and appointed its hundredth employee, while continuing to invest extensively in improving an already market-leading product range and win new customers throughout the UK.

For more information call Astraseal on 01933 227233 or visit www.astraseal.co.uk. READER ENQUIRY NO: 0918/0047

authenticity and innovation – and after investigating the fast-growing firm further, they crowned it Buckinghamshire’s best. We’re thrilled to be named best uPVC supplier, especially in our home county of Buckinghamshire,” comments Sales Director Richard Burrells. After years of dedicated product development, we’re now a highly profitable, multi-million-pound business with a nationwide reputation – and have created a range of high-quality timberalternative sash windows that are the most authentic on the market.”

For more information visit www.roseview.co.uk or call 01234 712657.

Best uPVC Windows Supplier – Buckinghamshire

READER ENQUIRY NO: 0918/0048

September 2018 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

SPECTUS ADDS SIEGENIA TITAN AF TILT AND TURN GEARING As part of their policy for continuous product improvement, Spectus, an Epwin Window Systems brand, has introduced the Siegenia Titan AF Tilt and Turn gearing. This gearing is suitable for use on both their Elite 70 Tilt and Turn and Flush Tilt and Turn product ranges. Carmen Velilla, Brand Manager for Spectus, said: “The introduction of the new Siegenia Titan AF gearing is a robust and reliable product which will offer benefits for our customers.”

Spectus Window Systems is renowned for its continual product improvements that ensures that it continues to enhance value for fabricators and installers. It’s one of the reasons it has remained the system supplier of choice for so many of the industry’s fabricators. Tel: 0808 178 3370 - www.spectus.co.uk

THE HERITAGE ROSE

PERFECTION IN CONSERVATION

The new gearing is now available from stock in 4 variants, Face Fixed-Standard, Face Fixed-PAS 24 Security, Concealed-Standard and Concealed PAS 24 Security. The gearing offers a reduction in stockholding for Spectus’ fabricators as many components are standard across the range so reducing the parts needed to be held in stock. Furthermore, all PAS 24 extensions are jointed with a clip coupler which eliminates additional cropping and therefore reduces overall assembly time too. For installers, benefits include an integral cam height adjustment which features ‘comfort’ cams on all locking points which automatically compensates for clearance tolerances and therefore reduces site problems.

READER ENQUIRY NO: 0918/0049

DECEUNINCK CAMPAIGNS AGAINST NOISE WITH ACOUSTIC TESTING PROGRAMME Deceuninck is the first window systems company in the UK to commit to systematic acoustic testing of its full product range. The testing, which is being run in partnership with Bluesky Certification and the University of Salford will help Deceuninck fabricators and installers provide solutions to homeowners affected by high levels of external noise. Rob McGlennon, MD at Deceuninck, says: “Noise is a big and growing problem. In a national survey research by the Department for Environment, Food and Rural Affairs found that 48% of the 2,750 people surveyed in England and Wales felt their home life was being spoilt by noise. One in five said it kept them awake at night. Not only that but medical evidence is mounting of the severe effect of prolonged noise has on our health with higher instances of dementia, heart disease and strokes. “Noise is now a major irritant and harmful factor in our lives but with the right tools and technical information the window industry can reduce noise, and improve the quality of people’s lives in a very big way. That’s why Deceuninck has been investing in what we’re told is the first systematic acoustic testing by a

www.glassnews.co.uk | September 2018

0918/0051

Deceuninck is the first window systems company in the UK to commit to systematic acoustic testing of its full product range

systems company of its full range. Deceuninck has already completed testing of our 2500 and 2800 casement; 2500 and 2800 Tilt & Turn; 5000 Tilt & Turn; and FRW Fully Reversible Window. Certified acoustic data testing of the rest of our range is underway. We’re really excited by this chance to make a difference,” adds Rob. “Deceuninck aims to make it simple, quick and easy for fabricators and installers to benefit from this huge opportunity.” If you’d like help selling a solution to your customers’ noise problems call 01249 816 969 or visit www.deceuninck.com. Follow @DeceuninckUK.

Vintage looks, superb thermal efficiency and outstanding acoustic insulation – that’s what you get from the Heritage Rose

Call today on 01234 712 657 www.sashwindowsuk.com

READER ENQUIRY NO: 0918/0050 Sept 2018 (Rw) Perfection in Conservation HP Advert.indd 1

28/08/2018 15:26

GLASS NEWS INTERVIEW: NW METAL SECTIONS

The UK’s Leading Glass & Glazing Newspaper

AWARD WINNING NW METAL SECTIONS JUST KEEP ON GROWING Glass News’ Editor, Chris Champion, visited NW Metal Sections at Rainford, near St Helens, to learn about the business of metal roll forming and talks to Director, Stuart Middlehurst, about producing that all important reinforcement for uPVC profile.

I’ve never known a sat nav to be so accurate, taking you off a main road off down a seemingly neverending track into the wilderness and saying “You have reached your destination” right outside your office door!

Stuart Middlehurst: It is. This is a World War 2 bomb store with each unit 100 yards from each other so that, in the event of the site being bombed, the whole area wouldn’t be destroyed. The bombs were kept here and then taken to the operational bomber base at Burtonwood.

Stuart Middlehurst: It is an amazing spot and I can’t say your reaction is the first we’ve seen! We have a number of buyers from well known systems houses who have come to do their due diligence on NW Metals and felt they were driving into the wilderness. Fortunately, they could see past the surroundings and realised that NW Metals is a company based on high levels of service, as well as skills.

In fact it is an amazing place and ideally suited to your needs in an ever expanding business.

The landlord must be very happy having you as an ever increasing tenant. Stuart Middlehurst: We have a very good relationship with our landlord and we have it down to a fine art when moving to another bunker. We undertake the refurbishment ourselves.

The space is amazing. You could put in a pretty nice golf course around the bunkers! Stuart Middlehurst: It is a large acreage and we are constantly moving product around the site, but it works, and the proof is really in the customer base we enjoy. We are delivering 60 tons of sections to our customers every 24 hours and run a fleet of 6 wagons including four sleepers. The latest three artic lorries have load capacities of 28 tons.

Stuart Middlehurst: It is a bit ‘out in sticks’. Were you expecting us to be playing banjos on the front porch?

A bit. I was looking for a river, canoes, crossbows and someone who looked like Burt Reynolds!

As our business has developed we have leased more and more of the units….and still have plenty to go at!

Left to Right: Stuart Middlehurst and John Kilgannon, NW Metals; Chris Lawrenson, NATWEST Bank at the St Helens Chamber Business Awards

Lining up the sections

What is the mainstay of your production? Stuart Middlehurst: uPVC reinforcement is our main product but, of course, that covers a multitude of different sections to suit the various profiles used by our customers. We have a selection of the most used stock sections but are constantly developing bespoke solutions for the ever-changing profiles. We have a 6 acre yard that holds a large stock of all sections. This is essential to provide the fast and reliable delivery service of 3 to 5 days.

The toolroom

Rolling a section

September 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

On the shopfloor

Apart from reinforcement for uPVC, what other products do you produce? Stuart Middlehurst: We also specialise in pre-punched door steel as well as sawn to length sections plus a wide variety of aluminium bay pole and corner post reinforcement. Stainless steel running tracks for both bi folding and sliding doors has increased as that market has grown.

If I come to you wanting a new reinforcement profile or even a specific running track for sliding doors, how does the process work? Stuart Middlehurst: We have our own comprehensive tool room so we can design and manufacture new profiles very quickly. However, the first step is to identify whether an existing profile can be adapted rather than producing complete new tooling. It’s all about working with our customers and understanding their needs. They may have a specific idea in mind but we may be able to save them money, either in coming up with a different design or adapting an existing profile.

If it was necessary to design and tool up from scratch, what’s the lead time? Stuart Middlehurst: It’s usually around 10 weeks. Our bespoke service offers prototyping, tooling design and then the manufacture. Our CAD facilities ensure all the necessary tolerances are met before prototyping takes place. Then individual bars are produced, tested and modified until that protype meets the exact specification. Only then do we go into manufacture. One of our advantages is knowing the industry. Although I was in automotive, originally, we started producing steel Doors and Roller shutters in 1988 before setting up NW Metal Sections, with Paul and John, in 2005. So we have a long history of metal bashing credentials between us!

www.glassnews.co.uk | September 2018

GLASS NEWS INTERVIEW: NW METAL SECTIONS

Part of the fleet ready for loading

Although you describe yourselves as ‘metal bashers’, looking around at the machinery and the tolerances you work to, it is very skilled with a high degree of engineering knowledge… Stuart Middlehurst: We do refer to ourselves as ‘metal bashers’ but when potential customers come to see us they quickly understand that we are engineers with modern production facilities and have leading quality standards. We think it is much better for people to see what we do, and how we do it, for themselves rather than making claims that people may not believe. Yes, what we do is quite simple, but you have to have both the skills and the expensive machinery to produce high quality products to minute tolerances. We take a very strict approach to quality and ensure all processes adhere to a management system that is approved to the latest ISO 9001:2015 standard.

have also grown from 15 staff to nearly 50 now. Back in 2011 we had 2 roll forming lines and by 2014 that was up to 5. In 2017 we had 10 lines and we shall keep adding…. and taking over more bunkers as demand increases.

What about the other necessary facilities? Presumably technology comes in to it? Stuart Middlehurst: Technology is vital and within our production facilities we have two spacious workshops, the latest manufacturing and stock control software, modern CNC/CAD machines, as well as highly qualified employees. The whole design side is about technology but so is the tracking of manufacture and orders, specifically. This is an area that is being constantly developed and upgraded.

All sections produced must pass an initial inspection and approval process, followed by consistent periodic checking throughout the production process.

Our customers are very demanding, and rightly so. Our whole production is being monitored, constantly, ensuring that all products remain within tolerance. The customers are also wanting to monitor delivery of product and are looking at their ‘on time and in full’ statistics and we are very proud that we consistently meet their needs and targets.

Where does your steel come from?

Is it difficult getting good staff?

Stuart Middlehurst: We purchase prime galvanised steel supplied directly from UK steel mills. All our suppliers provide steel sheets and coils accredited to BSEN 10142, adhering to tolerances as stated in BSEN 10143 with the steel grade and coating conforming to DX51 D&Z, and DX51 D&ZF. We use about 700 tons of this steel per month and by October this year that will have increased to between 800 and 900 tons.

Stuart Middlehurst: I don’t think we are any different to the rest of the fenestration industry in finding it difficult to attract new people to our business, and that’s why we are very keen on apprenticeships as a way to bring people on board. Our working with St Helens Chamber of Commerce has been very valuable in helping with our programme of apprenticeships and we think that ‘growing your own’ is a really good answer.

The award you won from the St Helens Chamber of Commerce was for being a high growth business. Can you keep growing? Stuart Middlehurst: We operate on a two shift system so there is room to grow. We

You are a successful company that has started from scratch and grown to a turnover of around £7.5m annually. Where do you go from here?

Stuart Middlehurst: There really is no substitute for steel as a reinforcement for uPVC and, whatever the design or the number of chambers a profile may have, we are capable of manufacturing sections to suit our customers needs. We have already moved into supplying stainless steel tracking for doors and, whatever the requirement is for roll formed metals, we can supply it. So, more of the same. We have grown relatively quickly and by working with our customers to provide solutions for them, NW Metal Sections will continue to grow.

Thanks Stuart. I now know what’s in those vast NW Metal Sections wagons that I see on the motorways!

READER ENQUIRY NO: 0918/0052

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

CALDWELL LOOKS TO THE FUTURE AT 130TH BIRTHDAY CELEBRATIONS At an event to mark a phenomenal 130 years in business, hardware experts Caldwell have unveiled a set of core values designed to guide its development in the decades ahead. These include commitments to safety, integrity, accountability, collaboration and innovation. Sales Director Tim Ferkin explains the thinking behind the rebranding exercise. “Not many businesses reach 50 years, let alone 130 – and when you do, you can’t help but reflect on where you’ve come from, and where you want to go next. “What kind of business do we want to be in another ten, fifty, 130 years’ time? That’s why we decided to go back to basics – to

drill down and find the fundamental values that have got us this far and want to strengthen in the future.” The result was eight core values, which the company explains as follows: • Integrity: “We are ethically unyielding. Trust is foundational. We embrace open and honest communication.” • Safety: “Our employees are our most valued asset. Safety of our team is never jeopardised for any reason.” • Collaboration: “We achieve uncommon results by working together, in a supportive way, on common goals.” • Accountability: “We hold ourselves accountable to proactively see, own and solve problems.” • Humility: “We use our strengths with quiet confidence, learn from our mistakes and respect others. Humility protects us from the arrogance of success.”

• Passion: “We are committed in heart and mind. We are actively engaged in achieving positive results for Caldwell.” • Innovation: “We challenge the norm and embrace change. We continually challenge ourselves in all we do to drive continuous improvement.” • Customer obsession: “We are relentlessly focused on meeting the needs of our customers. We listen and partner for mutual success.”

AVOCET’S ABS PACKAGING MAKEOVER Avocet Hardware has reacted to feedback from locksmiths around the country and introduced new, high quality, retail packaging for its ABS locks. The new packaging will be offered as an alternative to Avocet’s existing standard packaging, which remains a firm favourite in the first fit and mobile markets. Designed by the company’s in-house marketing team, it is aimed at making the BS3621 and TS007 3-star certified, snap secure lock more visible, while at the same time highlighting all of its benefits.

Tim continues: “Guided by these values, we’re confident that we can continue to build on Caldwell’s reputation as an innovative, passionate, world-leading business. “If you’re interested in learning more about what our outstanding hardware products can do for you, don’t hesitate to get in touch.” For more information please call 024 7643 7900 or visit www.caldwell.co.uk. READER ENQUIRY NO: 0918/0053

George Clarke, director of City Lock and Safe with Avocet’s new ABS packaging

In addition, Avocet has included a measuring guide on the pack; meaning those buying it off the shelf can do so safe in the knowledge they are purchasing the correctly sized lock. George Clarke, director of Stockport-based, City Lock and Safe, said: “We’re delighted to be one of the first locksmiths in the UK to be stocking Avocet’s new ABS packaging, and I’m pleased to report that it not only looks great, but is proving extremely popular with customers.” Avocet’s new retail packaging is currently only available on its ABS locks, but will be rolled out on its ABS padlock range later in the year. For further information visit www.avocet-hardware.co.uk.

Avocet’s packaging makeover – new ABS packaging from Avocet Hardware

READER ENQUIRY NO: 0918/0054

SMARTSECURE’S SALES SUCCESS Since launching SmartSecure in 2016, Carl F Groupco reports sales revenue increases of just under 90% year on year for its electronic door locking and access control brand. The company advises that early adopters of its innovative Smart technology include the fabrication market and Housing Associations who recognise benefits across different access control applications, the sophistication of the technology and its simplicity of configuration that enables easy integration.

Commenting on the early growth of the SmartSecure brand, Carl F Groupco’s Managing Director John Crittenden said: “In just two years since the launch of SmartSecure, we have seen a significant shift in perception of electronic locking and Smart access control. As we adopt Smart Technology in other areas of our homes with lights, heating and cameras, Smart door locks are becoming increasingly accessible.” As a forerunner of the Smart locking and access control evolution in the UK’s hardware market, Carl F Groupco has continued to invest heavily in SmartSecure including designing a dedicated showroom. And, in addition to solutions based on FUHR’s fully motorised multipoint lock with automatic locking, the range was increased earlier this year to include Yale’s Conexis L1 retro-fit Smart keyless locking handle. Carl F Groupco advises that the SmartSecure brand is set to continue to be one of the significant differentiators for the company’s hardware supply service, enabling the business to offer high-end technology as part of tailored solutions. Tel: 01733 393330 www.smartsecure.co.uk www.carlfgroupco.co.uk

Caldwell’s Core Values

Carl F Groupco celebrates year on year sales growth for SmartSecure

READER ENQUIRY NO: 0918/0055

September 2018 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

TEAL HELPS UNIVERSITY BUILDING ACHIEVE CORRECT VENTED AIR REQUIREMENTS

GLYNGARY WORKS IN PARTNERSHIP

WITH VBH TO DEVELOP PAS24 COMPLIANT HARDWARE

Leading timber fabricator Glyngary has partnered with VBH to develop a PAS24 certified door solution. Glyngary, a family-owned window and door fabricator since 1985, saw an opportunity to develop a door specification and security hardware package that helps them stand out from competitors. The partnership also includes Yale and Accoya.

A building seen as a tool in Oxford University’s search for new medical discoveries is achieving the vented air requirements to maintain a healthy environment thanks to openers provided by Teal Products.

Gary Yates of Glyngary with Tyler Shutts, VBH Area Sales Manager (North)

Glyngary wanted a long-lasting product using hardware which could match the performance of Accoya, the world’s leading long-life sustainable wood, guaranteed against rot for 50 years. VBH’s stainless steel greenteQ Coastline range is corrosion resistant, has a long-projected lifespan, a proven security record and a 25-year guarantee, so it was the obvious choice. It was used with the stainless-steel Yale Mantis 3 multipoint door lock which is also corrosion resistant.

company’s comprehensive Q-secure security performance guarantee, which makes it ideal for compliance with PAS24.

The range is made from Grade 304 stainlesssteel, so it’s exceptionally resistant to corrosion even in the harshest conditions. This is particularly relevant when using Accoya as, in common with most durable timber, there is a small amount of acid present in the wood which will attack base metal fittings. Coastline’s 25-year guarantee is the first of its kind and the range is also covered by the

To find out about VBH’s hardware solutions available for timber, as well as aluminium and PVCu, call Adrian Gale, Timber & Composite Door Product Manager on 01634 263 263 or email adrian.gale@vbhgb.com. Visit www.vbhgb.com and www.glyngary. co.uk for further information.

Gary Yates, Director of Glyngary, comments: “The support we’re getting from VBH, Yale & Accoya throughout the testing process is very valuable to us, as it will result in compliant products. The service we’ve had from VBH has been very good too. They have a wide range of products – and the support from Tyler Shutts and Adrian Gale in particular is second to none!”

READER ENQUIRY NO: 0918/0056

Teal, one of the UK’s foremost suppliers of window controls, openers and actuators, had their Highline manual “Teleflex” system installed across 193 opening vents by Austrian façade manufacturer CIG Fassaden in The Big Data Institute at the University. CIG pre-installed the system on their opening vents at their manufacturing factory in Austria before shipping them to the Oxford site for installation. Teal’s larger 380mm Chain Openers were installed to achieve the vented air requirements to maintain a healthy environment. Sam Yiend, Director of Teal Products, commented: “We are delighted to have contributed to the completion of such a vital development for Oxford University. Our larger 380mm Chain Openers were perfect to achieve what was required.”

The Gloucestershire-based firm has more than 80,000 items in stock, including a range of window controls, openers and actuators from leading brands including Windowmaster, Mingardi and Highline. Sam added: “Our large range of manual and electric window control products can be used in a variety of applications and building types. At Teal we pride ourselves not just on the products we supply, but also on our professionalism. Having such a huge number of openers and actuators in stock means that we have the solution for every application.” Founded in 2000, Teal Products is one of the UK’s leading suppliers and distributers of manual and electric window openers, controls and actuators. Family-owned and family-run, Teal prides itself on its extensive product range from the industry’s leading brands along with its comprehensive customer service including technical assistance, training and after-sales support. Tel: 01242 620318 - www.tealproducts.com READER ENQUIRY NO: 0918/0057

0918/0058

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www.glassnews.co.uk | September 2018

22/08/2018 11:02

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

SMART LOCKING – THE SIMPLICITY OF SMART TECH

Clare White, Marketing Manager for Carl F Groupco reveals strong demand for the company’s new generation electronic locking and access control SmartSecure solutions. She confirms that the hardware has been designed for ease of fitting and that the advanced capabilities of Smart tech don’t mean complexity of installation.

“Enquiries for electronic and automated locking have been increasing steadily over the past few years with 2017-18 seeing a marked increase in sales. It’s clear that fabricators are beginning to move towards

adding electronic lock options to their portfolios as a way of differentiating and enhancing their offer. YOY we have seen an increase of just shy of 90% in sales revenue within the SmartSecure range: these are exciting times for the industry with new technology opening up fantastic opportunities for growth and development.

SMART SOLUTIONS

The Yale Conexis Smart handle, ideally designed for retrofit installations, has been added to the SmartSecure suite of options

With SmartSecure, a range of Smartphone and biometric keyless technologies replace the traditional key. A retro-fit route is offered with the Yale Conexis Smart locking handle. Alternatively, if a full multipoint door lock is required that is electronically operated with fingerprint options for opening and automatic motor driven locking, this usually needs a replacement door but, rest assured, the process for fabrication and installation is very straightforward. The Yale Conexis Smart Keyless Locking Handle, which can be fitted in just 20 minutes using a screwdriver and a Smartphone, has been engineered for ease of installation. Instructions are easy to follow and video guidance is available to ensure fitting is straightforward. This addition to the SmartSecure suite has introduced new markets as any 92mm PZ door lock can easily be upgraded to incorporate the system, whether it is a retrofit installation or a new door: this provides a great opportunity to installers to upgrade existing doors, or offer an enhancement for new doors. The fully motorised FUHR multitronic door lock option is as neat as the Yale Conexis retrofit route. All components can be hidden, and with just four additional routings compared to a standard multipoint lock, the transformer and cabling can easily be fully concealed into the frame. Wiring might sound overly complicated to some fabricators, however plug in (click to fit) connectors make assembling the components simple.

SmartSecure, Carl F Groupco’s electronic locking and access control solutions combine advanced capabilities with ease of installation

The SmartConnect easy access control option has been developed to open doors using a Smartphone – it is an intelligent, WLAN-based system that provides keyless operation and monitoring. Multiple users can be accommodated and specific times they enter can be allocated. The system also provides an audit trail recording who accesses the property. Easy to install with no cables required, SmartConnect easy is capable of storing up to 1,000 operation log entries and offering password protected functionality: up to 200 users can be accommodated with optional access rights.

Clare White, Marketing Manager for Carl F Groupco

A user-friendly app controls a door from any location and a Smart radio module is available for lock monitoring and feedback that confirms the door is secured. Another SmartSecure option is SmartTouch. Activated by movement, and functioning exactly like the Smart car keyless technology that we are all familiar with, all that is needed is a small active transponder in the vicinity of the door. It can be fitted into a sensor or pull handle which means that the access control can be hidden. This is also an easy to install, discrete and stylish solution. Radio-based access control systems are also available including a radio keypad, transponder and fingerprint scanner for keyless biometric access control. Despite the advanced nature of biometric fingerprint recognition, it is an extremely simple set up process that can be done by the homeowner without need of specialist help.

INTUITIVE INSTALLATION AND EXPERT ADVICE It is essential there are no barriers to adoption of new generation Smart tech and, with this in mind, we have placed emphasis on selecting hardware and offering solutions which are easy to install. Despite the advanced capabilities of SmartSecure, it is straightforward to configure and fit... and we are on hand to offer advice if required. We pride ourselves in being practical, pragmatic and pro-active – our highly trained technical staff are happy to advise and we have direct access to our manufacturer partners – in the example of SmartSecure these are FUHR and Yale. Our customers not only have Carl F Groupco’s in-house resource to draw on, via us they have access to the expertise of industry leading lock manufacturers.” For more information about SmartSecure, or to arrange to visit Carl F Groupco’s purpose-built demonstration area to be shown the features, benefits and ease of installation call: 01733 393330. Visit www.smartsecure.co.uk READER ENQUIRY NO: 0918/0059

September 2018 | www.glassnews.co.uk

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01733 393330 01733 393330 sales@carlfgroupco.co.uk 01733 393330 sales@carlfgroupco.co.uk www.carlfgroupco.co.uk sales@carlfgroupco.co.uk www.carlfgroupco.co.uk 01733 393330 www.carlfgroupco.co.uk sales@carlfgroupco.co.uk www.carlfgroupco.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

THE FIRST SWEET

WILKINS JOINERY EXPANDS WORKSHOP, WITH INCREASED WORK SPACE, SMART SPRAY™ AND 1STOP™ SERVICE FROM QUEST HARDWARE Wilkins Joinery has been operating for over 30 years as a family run business, with Neil Wilkins and his two sons, plus a committed workforce. Wilkins Joinery has a workshop in leafy Weston on the Green, Oxfordshire and work on a wide range of timber based projects locally and further afield, producing high quality bespoke joinery including, windows, doors, staircases, furniture, kitchens and other timber structures like conservatories and orangeries. As the business has grown Wilkins Joinery has expanded their facilities to incorporate an increased workshop, spray booth area, larger offices and a show room. The increased work space provided room for a 1Stop™ service from Quest. This is a lockable cupboard that stores all the consumables that Wilkins Joinery need to run their workshop on a daily basis. Wilkins Joinery only pay for the items after they have been opened for use and Quest perform stock checks and re-stock the cupboard as required. Example items in the 1Stop™ are PVA adhesive, abrasives, paint brushes, masking tape, screws and drill bits.

Neil Wilkins, Director at Wilkins Joinery, commented “Having a 1Stop™ means that we have all the things we need to complete our day to day work on hand. When we buy specialist ironmongery we call the Quest customer support team and our items are delivered promptly”. The showroom area demonstrates the craftsmanship involved in creating a range of timber doors and a selection of ironmongery from Quest. This includes a range of traditional style ironmongery, examples are forged metal, which is hand crafted by a blacksmith, black antique and plain Gothic made from malleable iron, available finishes include pewter, black, beeswax and bronze. The spray booth area has a Smart Spray™ overhead conveyor system from Runners, part of Quest. This simple system has improved the efficiency of spraying and drying timber windows. Neil added “By hanging the windows from the ceiling and rotating them as needed this makes producing a perfect finish a breeze

As the first orders of Sweet, the revolutionary door furniture range start to come in from the initial wave of customers, the very first door has now been installed with this registered curved design in hardware to spectacular effect.

and saves time as the windows dry quickly, plus it reduces the number of staff needed to complete spray work”. Steve Hanson, Sales at Quest commented “ I visit Wilkins Joinery on a regular basis and complete a stock check on the 1Stop™, agree what needs to be replenished and advise on any other items the workshops needs, including power tools, additional consumables and ironmongery. I also keep Wilkins Joinery informed about our latest deals and new products”. Daniel Wells, Director at Quest Hardware commented “It’s fantastic to see our customers expand facilities, we always look to develop services that facilitate business growth and deliver workshop efficiencies”. T: 01280 822062 READER ENQUIRY NO: 0918/0061

TITON TEAMS UP WITH KENRICK TO FORM NEW DISTRIBUTION PARTNERSHIP Titon has joined forces with West Bromwich-based window hardware and accessories manufacturer Kenrick, to become a distributor for the company’s window and door multi-point locking range. The addition of the Kenrick products complements Titon’s existing window and door hardware offering, and creates a broad and comprehensive selection for Titon’s customers in the UK fabricator market. The Kenrick multi-point lock portfolio includes standard espagnolettes, security espagnolettes, shootbolts and door locks, with all products available in a number of variants, including easy-fit options, according to customer requirements. They are suitable for use on aluminium, timber or PVCu, and an extensive range of

With stocks arriving at the end of July, this was a photographic opportunity too Sweet to miss with the first batch of product samples, which have also gone through a successful and comprehensive testing programme for weather resistance and operating cycles. Over the coming weeks and months some highly trusted and respected brands will in turn announce their Sweet adoption. The installation itself featured handle, letterplate, knocker and numeral from the Sweet range, along with a 3 Star Ultion cylinder, all from Brisant Secure. In this interesting case study, the door itself was a bespoke arched PVCu frame with carefully manufactured door slab in a rich blue and installed on a 1950’s suburban home. Nick Dutton CEO of Brisant Secure commented: ‘We’ve brought in some early samples for testing, sales presentations and also to get onto the first door. I was there with the photographer eager to see Sweet gracing our first composite door and it looked nothing short of sensational, providing real designer appeal, suited co-ordination and the benefit of material specification that’s achieved over 8,000 hours in the salt spray chamber. He continued: ‘The first wave of customers have already committed to Sweet in a big way and we have a queue of others eager to join them. After all the product is revolutionary in terms of being truly suited, as is the way we’re addressing the large pitting issues in the industry through better materials and the management of warranties direct with the homeowner. It’s ultimately a true game changer for the entrance door sector.’

profile-specific keeps are available, while new keeps can also be designed to suit new profiles.

For further information on Sweet visit www.sweet-doors.co.uk, e-mail sales@brisant-secure.com or call 01924 410200. You can also follow Brisant Secure on Twitter @BrisantSecure for all things Sweet.

The new distribution partnership follows a successful trial period in which Essexbased Titon sold a limited range of Kenrick items to a small number of its existing customers who specified the use of the products. Kenrick was founded by Archibald Kenrick as an iron foundry in 1791, and the company still manufactures from the same West Bromwich premises today. With the exception of standard espagnolettes, its entire range is SBD (Secured by Design) accredited, so has passed the PAS24 security testing, allowing it to work effectively in tandem with Titon’s own SBD-approved products, such as the Asterion Three Star door cylinder, friction hinges and handles.

delighted to have gone into partnership with such a well-respected business boasting a long heritage.”

“Kenrick has been successfully producing multi-point door locks and window hardware for many years to build up a sizeable customer base,” said Titon Sales and Marketing Director, Tyson Anderson. “As an established brand ourselves, we are

For more information about Titon and its range of window and door hardware, please visit: www.titon.co.uk.

He added: “We are confident that Titon’s considerable expertise in this field, combined with our constantly expanding sales network, will assist in growing Kenrick’s customer base even further.”

READER ENQUIRY NO: 0918/0062

READER ENQUIRY NO: 0918/0063

September 2018 | www.glassnews.co.uk

SUPPLY THE DEMAND

The UK’s Leading Glass & Glazing Newspaper

ALUMINIUM FABRICATORS CAN EXPECT MORE CHOICE & DEDICATED SUPPORT AT WINDOW WARE Find out how Window Ware is putting itself ‘in the frame’ to meet rising demand for aluminium door and window hardware with a growing product range and specialist knowledge. There’s no doubt the market for aluminium windows and doors has boomed in recent years thanks to the growing popularity of bi-folds and increasing consumer demand for windows with modern aesthetics and light-loving slim sightlines. What’s more, according to figures released by Palmer Market Research earlier this year, this growth is set to continue and reach a 17-year high by 2020. ANSWERING THE ALI UPSURGE To support fabricators and installers as they shift their production and portfolio to meet this growing aluminium trend, Window Ware has embarked on a plan to expand its aluminium product offering, as well as strengthening its sales team with additional specialist knowledge and expertise. “This is a key strategic move for us,” commented Window Ware’s MD, Sam Nuckey. “As the market grows and fabricators diversify into aluminium

alongside their uPVC production, our product- and service offering must reflect the evolving needs of our customers. At the same time, it’s crucial that any new team members, not only bring the right expertise and product knowledge to the table but also share our values and passion for service excellence. “Our aluminium growth plans are well underway. Earlier this year, we introduced a new slim back set version of Yale’s popular Lockmaster multi-point door lock which is designed to work specifically with Smarts, Exlabesa and AluK profiles. Team this with Yale’s platinum 3* Euro profile cylinder and stainless-steel door handle to create a super-secure bi-fold locking system. We’ll be launching several new aluminium products later this month, including Caldwell folding openers (for which we’re now the new official UK distributors) and Duco made-to-measure louvre vents by RW Simon. That’s just the start. As we focus our attention on the aluminium market, we’ll be looking at bringing more products to the mix to enhance our current range of locks, handles, hinges, and airflow solutions like RW Simon’s TTF Slimline through-frame vent, which are all specifically designed for aluminium bi-folds and casements to meet our customers emerging hardware requirements. “With our aluminium product range taking shape nicely, the next step was to find the right person to help steer our expansion effort and provide superior

Sam Nuckey Window Ware MD

support to aluminium fabricators, brands and systems houses. Cue the latest addition to the Window Ware team, Richard Fraser, who has just joined us as our newest Business Development Manager. Richard will call upon over 30 years’ industry experience and know-how to provide UK customers in the aluminium fabrication sector with the very best advice and proven hardware solutions.” Commercial Director, Richard Bryant is enthusiastic about any opportunity to strengthen partnerships and build Window Ware’s knowledgebase. “This is an exciting time for us! Not only do we get to work more closely with the skilled teams at Caldwell Hardware UK and RW Simon while we roll out these brilliant new products, but with Richard’s arrival, we’re also able to absorb fresh expertise and know-how for the benefit of our customers. I know Richard will make a brilliant addition to the Window Ware crew.”

RECRUITED AND REASSURED Richard comments, “This new role marks the start of the next exciting chapter in

my career. Window Ware has a fantastic product range and I’m definitely looking forward to joining their team. When I told people where I’d be working, I got some really positive feedback about my new employers. They have the reputation of being a great company to deal with and that’s reassuring to know when you’re about to join their ranks! Their excellent standing as a leading hardware provider should make my job a little easier too – when you’re trying to win new business and grow your network, half the battle is about building trust. It sounds like Window Ware has already done a great job of gaining the confidence of professionals across the UK door and window industry!” Window Ware is already taking orders for Caldwell folding openers and Duco louvre vents, so if you’re interested in either of these new products, or you’d like to know more about our aluminium hardware range, please call to talk to Richard on 01234 242724 or email sales@windowware.co.uk. READER ENQUIRY NO: 0918/0064

Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk www.glassnews.co.uk | September 2018

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

INVESTMENT IN NEW MACHINING CENTRE TO HELP SUPALITE SOAR Renowned tile roof manufacturer SupaLite has invested around £400K in a new machining centre at its headquarters in Preston, building on its continued success.

Emmegi (UK) has seen sales of trollies and handling equipment grow dramatically this year as customers increasingly recognise that there is more to the company than just its range of cutting and machining centres and saws.

SupaLite are the manufacturers behind the revolutionary SupaLite tiled roof system for conservatories and orangeries which is in high demand thanks to its lightweight design, exceptional thermal performance and ease of installation. The new bespoke cutting centre will double SupaLite’s production capacity at their factory to more than 200 roofs per week. It is the next part of the company’s ambitious growth plan, and Dave Watters, Managing Director of SupaLite, said: “This major investment will take SupaLite to the next level in our manufacturing growth plan. “At SupaLite we are committed to providing not only the highest quality tiled roofs but supplying them in a timely manner, and the new machining centre will help us achieve this. This new level of capacity will allow us to hit our orders and provide what our customers want quicker as demand increases for our roofs.” The centre, which is due to be commissioned in August, means that SupaLite can now offer part fabricated roofs to customers, which is great news for smaller fabricators who struggle with storage. The company are also looking at further investment later this year on ply cutting and insulation cutting which will give SupaLite a state-of-the-art production facility. After the recent appointment of five new staff and the unveiling of a new Roadshow Display Vehicle, the new machining centre

THERE’S MORE TO EMMEGI THAN JUST MACHINES

SupaLite’s new machining centre

is the latest investment SupaLite have made to keep at the forefront of the industry. Dave added: “In less than a decade, SupaLite has grown into the UK’s leading replacement roof solution, trusted by fabricators and installers and recognised by consumers. To achieve this, we regularly invest in our production capabilities, and this latest investment enables us to further demonstrate our commitment to staying ahead of the competition.”

Trolley sales are up by 90% against the same period in 2017 and sales of its most popular ACCA XL assembly benches are up by more than 35%. Managing Director Ian Latimer thinks that customers are choosing the Emmegi solutions because they want a one stop shop service from a supplier they know and trust.

He says: “We have always had a wide range of trollies, benches and support equipment in our range and there’s probably at least one piece of our handling equipment in most of our customers’ factories. “Recently though, we’ve seen demand really spike from customers who are ordering them in bulk from us and standardising on our kit. I think this is largely because we have such a big choice available, on very short lead times and at competitive prices. “Customers obviously like the product quality and service they get from us on machines and we make it easy for them to deal with one supplier for all of the associated ancillary equipment as well.” Customers behind the spike in demand include the likes of Made for Trade, Unique Window Systems, Express Bi-Folds, Garrard Windows and Bennett Architectural, all of whom have previously bought Emmegi machines.

SupaLite tiled roofs have found favour with trade customers and homeowners by providing a lightweight, easy-toinstall solution, designed to eliminate the extreme changes in temperature seen within conservatories and orangeries. Fully accredited by JHAI for Building Regulations approval, a SupaLite system offers unrivalled thermal efficiency, creating a space that’s useable all-year-round.

The Emmegi ancillary range includes assembly and work benches for windows, doors and curtain walling frames and for hardware and gaskets. It also features stacking, racking and transportation trolleys and specialist equipment for gasket rolling and unwinding.

For more information on SupaLite visit www.supaliteroof.co.uk or call 01772 828060.

Details of the complete range are available from the website at: www.emmegi.com.

READER ENQUIRY NO: 0918/0065

READER ENQUIRY NO: 0918/0066

TRUFRAME’S URBAN INVESTMENT Following on from the commissioning of four new BDM cutting and machining centres at a combined cost of £1.7million, TruFrame have now installed a new Urban welding and cleaning line that’s already offering outstanding levels of product quality, accuracy and consistency and without any additional cost to their customers. The new AKS 6910/8 VARIO has been specified with electrically driven servo motors on each of the welder’s eight heads, which replaces the traditional arrangement of pneumatic cylinders that have been used on this sort of machinery for decades. These “smart heads” communicate with each other in real-time, allowing them to drive together at the same rate and with the same degree of force. This not only ensures that all frame and transom/mullion elements are welded in perfectly square, but additional controlled pressure at the final

“squeeze” point helps to improve overall joint strength. The introduction of the new welder, with its cutting-edge technology, has also allowed TruFrame to further improve the visual appearance of all frame corner and transom joints by reducing the weld restriction from 2.5mm to just 0.2mm. The resulting “pencil-thin” weld line on foiled product is a striking visual enhancement, which extends around the entire frame rebate due to the unique profile specific tooling which formed a large part of the entire investment. The corner cleaning section makes up the second half of the new line and provides an enormous amount of additional manufacturing capacity. The SV 800/4 automated CNC cleaning station is able to process four corner or transom joints in a single cycle time. The consistency of cleaning and final finish is improved with the use of Teflon-coated knives and

bespoke cutter sets for processing odd-leg outer frames. Finally, the added automation through software-controlled transfer tables reduces the potential for damage caused by manual handling. TruFrame’s 2-year investment programme was planned from the outset to provide ample capacity for future growth, whilst also challenging the industry’s accepted quality standards. With the project’s completion scheduled for early 2019, when the second welding and cleaning line is delivered and commissioned, the company has been pleased with the early response garnered from customers. David Firmager, managing director of TruFrame commented: ‘Product quality is centric to everything we do in the business because consumers always want a better product. With our modern approach to customer service and our further investments in marketing and cloud-based

ordering and lead-generation, we are heavily committing to all business processes for our customers in what we believe is a new era for window and door fabrication.’ Please visit www.truframe.co.uk for further information on TruFrame’s window and door range, which incorporates the new lead-generating QuoteBuilder platform. To discuss becoming a TruFrame partner, please e-mail sales@truframe.co.uk or call the office directly on 01664 410 140. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY NO: 0918/0067

September 2018 | www.glassnews.co.uk

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

EMMEGI FIRST CHOICE MACHINING CENTRE SUPPLIER FOR GARRARD Garrard Windows has added a sixth Emmegi machining centre to its aluminium fabrication set up, confirming the Coventry based specialist as its first choice machining centre supplier. Garrard now has three Emmegi T3A three axis machines in its Pitstone factory, alongside three Emmegi Phantomatic M3 four axis models and two Itaca Solution NC controlled crimpers.

to do – day in and day out. We started out with a machining centre from a different supplier, which proved too slow for our needs and not very user-friendly, so, when our rental agreement on that came to an end, we bought a T3A from Emmegi instead and haven’t looked back since.

“We like the fact that these machines are easy to set up, easy to operate and never give us any trouble. With the volumes going through our factory and the demands of our trade customers, we need to know that we can guarantee our output at all times.

Steve Leek, Garrard’s Joint Managing Director, says that, partnering with one supplier on machining centres has helped Garrard to achieve consistency and reliability right across its aluminium range.

“That’s made even easier by the fact that we get excellent advice, service and consistently fast response from our contact at Emmegi, sales engineer Martin Linnell, and the rest of the team.”

He said: “As you can tell from the fact that we keep on buying more, these Emmegi machines do exactly what we need them

Garrard Windows largely uses the Emmegi machining centres for the hinge and lock preparation on its range of aluminium windows, doors and bi-folds in the Smarts and Liniar Aluminia systems. They are split between the company’s two adjacent 43,000 sq ft factory spaces, one of which is dedicated to aluminium and one to PVC-U. More details are available at: www.emmegi. com and www.garrardwindows.co.uk. PrecisionRS_GlassNews.pdf

11/07/17

READER ENQUIRY NO: 0918/0068

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0918/0069

www.glassnews.co.uk | September 2018

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

NEW STUGA FLAGSHIP

The Stuga ZX4 has been the top of the Stuga range of sawing & machining centers since 2005 and although being updated many times technology moves relentlessly along and this meant a big decision for Stuga was needed to replace what has been such a very successful product. With the ZX4 becoming more and more the choice of new machinery purchases Stuga decided way back in 2016 to work out what would be the blueprint for the next flagship model.

The high cost of designing and developing new machines meant the project had to be carefully planned in the knowledge that even with computer aided design technology there would be testing, improvements, changes and upgrades along the way. The target for the project was The Fit Show 2017 and making the machine ready for that date was a major challenge of the project. With the high cost of exhibiting at such a show the machine had to be right and look right so development certainly went down to the wire.

Since the launch of the ZX4 in 2005 each major upgrade has been designated with a ‘MK’ i.e. MK1, MK2, MK3, MK4, MK5, MK6. The new machine was considered as perhaps being the ZX4-MK7 but it was quickly realized that this machine was so different from previous models that a new name was needed and this is how the latest model became the ZX5. Ultimately this will of course become the ZX5-MK1 because Stuga technology never stands still. The ZX5 has all of the amazing features of the ZX4 but in addition has a revolutionary new gripper system known as ‘tru-loc’ that has a truly positive impact on holding modern uPVC systems firmly gripped for complex machining operations when both pushing and pulling profiles. The machine also incorporates a system called ‘Y-drive’ for fast and accurate production of ‘Y’ notches where required. Much work has been done to create smoothness and low friction throughout the on-board

transporting and transferring processes to increase reliability and reduce wear and tear. All this helps to increase output as well. The top of the range machine with the highest output was chosen for this development project as a trend had been seen whereby many uPVC fabricators have become far more serious and committed to only buying top of the range kit. The realisation seems to be that to survive in this market top level investment is required on a regular basis. Stuga has been supplying automatic sawing & machining centers into this market at a considerable level since the start of 2000 and with all of these machines still being operational the earlier ones are at or near the end of their life. When these machines are considered for replacement and compared with the competition very old technology gets compared to the competitor’s latest technology so Stuga has to be quick to ensure the fabricator looks at the Stuga ZX5 when these comparisons

are being made. Modern Stuga technology easily matches anything currently coming out of Europe and already utilises Industry 4 design and technology standards. A great attraction for Stuga customers is the fact the machines are built here in the United Kingdom utilising parts resourced entirely in this country. Service and back-up are taken very seriously and spare parts are readily available for all current machines. The first ZX5 was installed in January 2018 since which another four have been installed with a further four on order to be built during this year. Some orders have been won against strong competition from European manufacturers. British innovation is offered right here where and when needed. Tel: 01493 742348 – www.stuga.co.uk READER ENQUIRY NO: 0918/0070

September 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Machiner y

Sawing and Machining as it should be Long Proven British Innovation and Engineering

OLING RI O T N 5

– 450 – 650 – 1100 ZX3 550 ZX5 800 AUTOFLOW-2 350 per week per week per week All models manufactured entirely in the UK from components resourced in this country. Whatever your production output or budget requirements if you fabricate upvc window or door frames we have the sawing and machining center for you. Stuga fully guarantee the output of their sawing & machining centers. Save operators • Save profile • Reduce skills • Improve efficiency, quality and consistency. All models have rotary tooling, reusable offcut management, high frequency prepping heads, barcode & picture label printer and management analysis software. Routing and notching on both sides of a profile standard on all models. Also fully guaranteed factory rebuilds offered subject to availability. 0918/0071

01493 742348 www.glassnews.co.uk | September 2018

Ask for machine sales or visit www.stuga.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

MODPLAN LAUNCHES NEW WEBSITE Leading VEKA trade fabricator Modplan has just launched its new website as part of a shift in how it communicates with its UK customers as well as ensuring new prospects understand the Modplan proposition and product range. Justin Williams, International Sales and Marketing Director at Modplan, said: “For the past 5 years we have developed bespoke software for our Export customers so they can design windows and conservatories and order them via our online portal. It’s made communications easier; reduced turnaround and meant silly mistakes like how a Norwegian writes a 1 (it looks like a 7!) were eliminated. “The new Modplan website has taken what we have learnt in that time and apply it to our UK trade customers. That is our primary objective; to make our customers lives easier. Digital is an essential part of the marketing mix these days and we’ve invested heavily in developing a website that delivers what our customers need. The new website encapsulates the Modplan approach: it’s customer-focused and straightforward.” “For example, we have developed a system that would allow a fitter to photograph anything onsite and raise a nonconformance report instantly that would allow Modplan to react to get the job back on track. All the data is then available on a dashboard to review with our customers to identify improvements we both can make. Modplan also uses the data to drive improvements with our suppliers to benefit our customers.” Every section of the site has been carefully thought through so it’s intuitive and easyto-navigate. Visitors can browse the site

from any device as it’s fully responsive across all platforms. “Prospective customers are able to see our product range more clearly and chat with our staff during office hours with any queries. Neil Gater, Marketing and Communications Manager comments: “As a business we are continually focused on helping our customers. The live chat function extends our services even further. In the first week of launching we have already had 4 new trade enquiries with 3 meetings confirmed.” Justin continued: “Modplan customers will have access to our new portal where brochure downloads and technical data will be available. For our customers who operate multiple sites we can also introduce some of the dashboard functionality we use for Export customers to show site by site performance on a range of metrics.” Most importantly, the new website meets all the requirements of the new General Data Protection Regulation because protecting customers’ privacy is a responsibility Modplan takes very seriously. Tel: 01495 246844 –www.modplan.co.uk READER ENQUIRY NO: 0918/0072

CORDLESS SLIDING INTEGRAL BLIND SYSTEM IS NOW EVEN BETTER The ScreenLine cordless sliding integrated Venetian blind system (SL20SV) from Morley Glass & Glazing is now smoother, quicker and slimmer. The side rail that houses the cleverly designed magnetic operating slider on Uni-Blinds® sealed units is now 20 per cent slimmer, creating a larger glass viewing area and a slimmer 40mm profile. Mounted on the internal face of the glass unit, the magnetic slider allows total control and ease of use of the SL20SV integral blind. Only one device is used to raise and tilt the slats. The external slider “logically” moves in the same direction as the blind operating direction. The latest improvements to the system, which has been on sale in the UK for four years via Morley Glass & Glazing, have also seen the speed of raising and lowering the slats increase. Like all Uni-Blinds® sealed units with integral blinds inside, the SL20SV sliding system provides a low maintenance and contemporary feature for any double-glazed window or door – and is available in 10 different colours, including the exclusive anthracite grey (S159). The integral blinds are assembled and permanently sealed within the doubleglazing cavity which comes with Technoform warm edge spacer bar technology as standard to offer optimum thermal insulation. Once sealed in this

The ScreenLine cordless sliding integrated Venetian blind system (SL20SV) from Morley Glass & Glazing is now smoother, quicker and slimmer

totally dust-free environment, the blinds require no cleaning, always appear new and are protected from damage. The SL20SV’s external magnetic slider is also treated with the patented Sanitized® anti-bacterial finish, which provides a long-lasting protective function ideal for domestic and commercial applications. The slider is so sleek and slim that it is also ideal for sliding doors. Ian Short managing director of Morley Glass & Glazing says: “The sliders are fitted on all SV blinds in our factory in the UK, which reduces install time on site for installers.” The operational reliability of Uni-Blinds® has been proven in the market for more than 20 years which is backed by a fiveyear warranty. Uni-Blinds® sealed units are supplied in the same way as standard sealed units with just 10 day lead times from any Friday. Uni-Blinds® are also backed by Morley Glass & Glazing’s excellent after sales service, and the company also offers the UK’s largest range of ScreenLine® spares. Find out more about Uni-Blinds® from Morley Glass & Glazing at www.morleyglass.co.uk. READER ENQUIRY NO: 0918/0073

MORLEY MD GETS READY FOR CHARITY JUDGING ROLE After being crowned the winner of the 2017 Variety Strictly Ballroom event, and helping raise over £40k for the charity, Morley Glass & Glazing managing director Ian Short is getting his scoring paddles ready as he joins the judging panel for this year’s event. Among those competing for this year’s title will be Variety Yorkshire board member David Wilson and his wife Gail, Bruce Lightbody; partner at Addleshaw Goddard, Nicola McNally; MD of McNally Electrical Group and Mahmood Mazhar; CEO of Core Telecom. They will be joined by Jilly Johnson, Bev Burrows, Lisa Black, Andy Smith and Stephen Pressley. The ten contestants have already begun tirelessly training with their very own professional dancers, getting ready for the final show, where they will battle it out for this year's glitter ball.

Gethin Jones, semi-finalist on Strictly Come Dancing 2007 and roving reporter on Strictly Come Dancing It Takes Two, will return as host alongside the fabulous judging panel. The event will also benefit from a little expert dance help courtesy of dancing school Wallflower Dance in Buxton, with all choreography being overseen by owner and professional dancer, Victoria Coultas. Judge Ian Short, who individually raised over £10k towards last year’s final overall total, said: “Winning last year’s Strictly Ballroom event was honestly lifechanging for me. Not only did I learn to dance, I also quit smoking and lost over six stones in weight. I’ve continued to dance with my professional partner, Olivia Choi from Freedom2Dance studio, and we’re even entering a competition together later this year.

“In June this year I was lucky enough to be invited to see the money Variety raises being put to good use first hand when the charity asked me to present Mill Field Primary School in Leeds with its own new Sunshine coach. It’s a very worthy cause and I am delighted to be able to continue

my support for the work they do. I hope this year’s contestants are ready for the work they need to put in to be the very best and I’m looking forward to seeing what they can do in October!”

children. Its objective is to increase their independence, level of confidence and selfesteem, providing them with the opportunity to reach their full potential.

Variety, the Children's Charity is dedicated to improving the lives of sick, disabled and underprivileged

This year’s Strictly Ballroom event will take place on Wednesday 10th October at Bowcliffe Hall in Bramham, Leeds. Standard tickets are £25 with children’s tickets £10 and all proceeds going to help Variety continue its important work. Doors will open at 7pm for a 7.30pm start. For more information or to book your ticket contact Variety Yorkshire on 01132 459937 or email yorkshire@variety.org.uk. To donate, please visit: uk.virginmoneygiving.com/fund/ varietystrictlyballroom

Ian Short (centre) and his dance partner Olivia Choi winning Variety’s Strictly Ballroom 2017 event, alongside hosts Gethin Jones and Suzanne Bernson and judge Ray Quinn

READER ENQUIRY NO: 0918/0074

September 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

elumatec helps you make the most of your investment

Machinery is just the beginning Being a market leader is about more than just machines. And, at elumatec, we’re proud of our aftersales support. Machines have to work for many years with efficiency and precision – and our field service engineers, parts co-ordinators and applications engineers will support you to ensure you get the best, from the best.

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www.glassnews.co.uk | September 2018

www.elumatec.com

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The UK’s Leading Glass & Glazing Newspaper

FRAMEXPRESS INTRODUCES CERTASS LAUNCHES KEY PARTNER EVENING QUOTE SERVICE PROGRAMME

Installers who want 4-hour quotes from Framexpress can now get them over the phone, fax or email on weekday evenings up to 9pm. It’s another added benefit for fitters who want a supplier that works with them to help make life easier.

Stuart Green, Director at Framexpress explains: “We know that installers are on site during the normal 9-5 work day, so calling or emailing to get a quote for another job has to wait until later. From talking to customers, we know that many of them do their quotes in the evenings when they get home. So, it made sense for us to offer a quick quote service until later in the day, in addition to our early morning opening. It means that installers will be able to get a price back to homeowners faster than their competitors.” The Framexpress quotation team is on hand from 7.30am ‘til 9pm, Monday – Thursday and 7.30am ‘til 7pm on Fridays, to advise

installers on the best products for their next project and return quotes in just 4 hours. Speed is at the core of the Framexpress service and its range of uPVC windows, doors and Patiomaster doors are delivered direct to site in just 48 hours. Tel: 01952 581100

READER ENQUIRY NO: 0918/0076

ALUMINIUM CENTRAL TO SUCCESS In just over a year since launch, CentralASL - sister company to CentralRPL and part of the Boing Boing Group - is taking the aluminium market by storm, cementing its place as one of the Midlands’ leading aluminium fabricators and contributing more than 20% to the group’s overall sales.

“Using the AluK Optimo range, CentralASL manufactures aluminium windows, entrance doors, bi-folds and patios for trade customers operating in both the residential and commercial markets. Everything in the Optimo range has been designed to exceed modern building standards, while offering both residential and commercial end users a secure, reliable, stylish, low-maintenance suite of aluminium windows and doors. In response to their success, especially in the commercial market, we have also launched a curtain walling and façade range.” Boing Boing Group CEO Gary Morton describes what’s behind CentralASL’s success: “In an industry where quality

The Certass Key Partner Scheme follows a pilot with Eurocell that was launched last year and brought the industry’s only solid conservatory roof certification scheme to installers of the Equinox warm roof system. Jon Vanstone, Chairman at Certass explains: “Our Key Partner Programme will add even more value to our Certass members. By working together with systems companies and fabricators, we can offer practical support that doesn’t just help installers with compliance, it also gives them access to technical expertise that helps develop their skills and grow their businesses. “Between the industry’s systems companies, component suppliers and fabricators there is an impressive wealth of knowledge and expertise that is really valuable to installers.

Our programme will bring them together, so that installers can take advantage of that knowledge and get real practical support.” The Equinox Roof certification scheme has proven popular with installation companies. Certass offers support to events for local installers, like the Equinox installation training morning organised by Derby-based fabricator, Frame Fast UK. Jon adds: “We want to join with more fabricators and systems companies, to bring installation companies our unique CQ-Assured Certification Scheme with exclusive access to both technical and practical support.” Tel: 01292 292 095 - www.certass.co.uk READER ENQUIRY NO: 0918/0078

DECEUNINCK SCORES HIGHLY IN LATEST INDEPENDENT CUSTOMER SURVEY Deceuninck’s latest annual customer survey shows very high levels of customer satisfaction across the board. The leading systems company achieved particularly strong scores for high quality products that meet the latest industry standards, product availability and on-time deliveries.

Led by well-known industry figure Gary Morton, the Boing Boing Group saw the need to broaden its product suite for group customers by adding increasingly popular aluminium windows and doors to its portfolio. CentralASL was formed in 2017 to address this need, and has gone from strength to strength ever since. CentralASL General Manager Jonathan Bicknell comments: “We launched CentralASL to offer outstanding aluminium windows and doors to our customers, just like CentralRPL does with PVC-U. Whether it’s an existing or new customer, operating in the residential or commercial markets, as a group we can offer them the right product, backed up by great customer service, for every installation.

Specialist certification body, Certass, has launched its Key Partner Programme, working with system suppliers and fabricators to bring even more support to local installers.

is a given, service is everything. At CentralASL the product range and quality are exceptional, but what really sets us apart is our focus on customer service. We call it customer intimacy – really knowing our customers, what they want and what they need, and then delivering. Whether you’re buying PVC-U from CentralRPL, aluminium from CentralASL or painted products from our Central Inspired range. our commitment to customer intimacy stretches across the group. I’m pretty sure that’s the real secret to our success.” To find out more about CentralASL and their range of aluminium windows and doors, contact Jonathan Bicknell on 0121 740 0101, email on info@centralasl.co.uk or visit www.centralasl.co.uk. READER ENQUIRY NO: 0918/0077

The survey recorded customer priorities and satisfaction rates across a broad range of attributes from product, service, technical support to quality of marketing materials. As rated by customers, the top three priorities were product quality, product availability and on-time deliveries, closely followed by customer service support and service quality. Asked to describe Deceuninck, the most common responses were “successful and growing” and “honest and open”. Deceuninck MD Rob McGlennon comments: “We’re very pleased with the results of this independent survey which shows customers are happy with our products, service, support and deliveries. Customers describe Deceuninck as “successful” and “growing”. That reflects our record-breaking sales this year, based on customers’ own fantastic sales performance in what most people describe as a difficult market. “It’s good to get such a positive response but the point of the survey is for customers to give us honest feedback, so we can improve our range, support and service, so they can sell more and grow profitably.

Deceuninck has scored highly in its latest independent customer survey - pictured is MD Rob McGlennon

“We’ve worked hard to develop #BestInClass products such as Slider24+ and our award-winning Heritage Flush Sash so Deceuninck customers stand out and compete more effectively. They can’t do that if they get late or incomplete deliveries, which is why we’ve invested heavily in logistics and warehousing to keep 26 colourways - including all the trims, cills and ancillaries - in stock for our full Heritage Collection. Customers know what they order will arrive on time in full. They tell us that’s a top priority and we’re delighted to say we’ve recorded near-perfect delivery scores of 99% for the past two months. If you’re not getting this from your current supplier, call me on 07818 383385 to experience the Deceuninck difference.” For more information on Deceuninck call 01249 816969, visit www.deceuninck.co.uk and follow @DeceuninckUK. READER ENQUIRY NO: 0918/0079

September 2018 | www.glassnews.co.uk

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Since 1991 our aim has been to outperform the competition by putting customer service centre stage. To this day, our motto continues to be â&#x20AC;&#x2DC;give customers what they want, when they want itâ&#x20AC;&#x2122;. Suitable for both commercial and domestic use, Ali doors and windows put in an impressive thermal performance, achieving U-values* as low as 1.1 W/m2K, and are available in an almost unlimited range of colours and finishes, both inside and out. Complete with slim sightlines, in a choice of configurations and sizes, and simple to fabricate using existing tooling, the range has been developed with the fabricator and installer at its heart. So, when performance matters, ask for Ali. 0918/0080

*Triple glazed flat-faced vent option. **Sliding folding door. Triple glazed option. When calculated as a CEN standard.

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

CUTPRO® CUT RESISTANT CLOTHING BRAND AIMS TO HELP REDUCE NUMBER OF LACERATIONS IN GLASS INDUSTRY Glass is a truly exceptional and versatile material. However, we also know that working with it can occasionally present the risk of sustaining serious cuts and lacerations. Glass production and processing plants can indeed be dangerous places at times, as they combine the hazards of any common manufacturing environment along with a sometimes heavy, difficult-to-handle and very breakable work product. Specially created for those working in the glass production and processing industry, where quality and long-lasting protection for workers is paramount for both employers and employees alike, CutPRO® Cut Resistant Clothing was designed to effectively help reduce the risk of serious cuts and injuries. Robert Kaiser, CEO of PPSS Group, the firm behind CutPRO® says: “Without the use of appropriate protection, the risk that a worker could get hurt is very high in almost all stages of glass production, such as handling, transportation, loading and unloading.”

“Without the use of appropriate protection, the risk that a worker could get hurt is very high in almost all stages of glass production, such as handling, transportation, loading and unloading.” “For example, if an employee is in the middle of the glass-cutting process and wasn’t wearing the correct PPE, he or she may end up with a laceration. This could not only cause medical issues for the workers, and legal liability for the employer, but also halt glass production.” “All garments are being produced here in the European Union and are made from UK produced Cut-Tex® PRO, a globally respected, ultra-high performance, light, durable and easy to wear fabric that is in

excess of 5 times more cut resistant than Kevlar® products rated level 3 at 5N.” CutPRO® is the result of extensive research and contribution from health and safety professionals within the global glass industry. CutPRO® Cut Resistant Clothing takes ‘durability’ and ‘quality’ to a completely new level, being most likely the only cut resistant fabric to offer an outstanding EN 388:2016 Puncture Resistance Level 4, ANSI/ISEA 2016 Blade Cut Resistance Level A5 and the highest levels of abrasion and tear resistance possible (according to EN 388 - Protection Against Mechanical Risks). The combination between outstanding levels of protection and its innovative designs makes the CutPRO® range truly unique. Each garment is a combination of areas offering high levels of cut protection and other areas of offering maximum breathability. According to Robert Kaiser, the ultimate objective was to design and produce both

a safe and wearable garment, especially throughout long shifts. We believe this objective has been met. According to the CutPRO® website, all garment can also be customized to specific design requirements, effectively replacing two commonly used items: • Workwear Uniform – the garments are designed to look like a standard workwear uniform, with options for colours and company logos • High Visibility Garments – some facilities require the staff to wear extra layers with hi-visibility, and to replace this need, on each of our garment we can use high visibility tape/high visibility colours. All garments are individually packed, and taking into consideration European rules and regulations, they are also fully CE marked (Cat II PPE). For further information please visit the website www.cut-pro.com, contact CutPRO® via email info@cut-pro.com or call us on +44 (0) 845 5193 953. Social media presence: Facebook, LinkedIn, Twitter, Google+ and Instagram. READER ENQUIRY NO: 0918/0081

September 2018 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

WEBSITES

Free PIP Websites are available for smaller retailers. Contact us for further details.

NEW AND EXCLUSIVE Casement Windows

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10 Years Mechanical Warranty on:

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COLOURS

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Warranties are subject to acceptance and approval for Sentinel Homeowner Installations, all customers must be registered prior to the extended warranties being offered at the point of sale. This in no way affects the standard warranty offered at the point of sale by the window manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All manufacturers standard warranty, terms and conditions together with adhering to the maintenance guidelines apply at all times, please see your operation and maintenance guide for more information).

September 2018 | www.glassnews.co.uk

TRADE NEWS

The launch of TheThe Signature UK’s Leading Glass & GlazingTRAINING Newspaper Collection is with a vision to help Whilst you are obviously the experts in sales, each retail installation company we would be more than happy to assist you secure increased sales while with any training and/or product knowledge regarding the warranties available to you and maintaining higher market your sales teams. The warranties are an added values and generating loyalty benefit and are at no cost to you, so why not that’s more than just a supply let us help you? chain. Reassuring homeowners making substantial investments in their properties that they have chosen the right partners is imperative, reassuring them that they can relax in the knowledge that mechanical warranties from an international group of manufacturers are in place is very convincing. The statement of available warranties is the easy bit, managing the process may not appear so but Pearl has made that bit easy for you too! With our ground-breaking operating system this is a seamless automated process that is not only validated at the point of submission, it is automatically attached to your order without any manual intervention, allowing full traceability now and in the future should you need it. For homeowners, similar in procedure to any white goods purchases, there is a 30 day window in which to register their “FREE OF CHARGE” warranties on their products. The standard 12 months manufacturer’s warranty remains in place but this extension, available only to the homeowner, will benefit every retail installer that uses this system. Correctly managed this will result in a more positive approach to remedial enquires from your customer base and increase sales.

To complement every retail sales lead a bespoke sales folder outlining all the products is available together with details of each associated warranty option.

RE-BRANDING

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For more information on this and many other new and exciting features please do not hesitate to contact a member of our sales team. They’re happy to help and guide you through the scheme.

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www.glassnews.co.uk | September 2018

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TRADE NEWS

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INSIGHT DATA DELIVERS IN-DEPTH MARKET RESEARCH FOR HARDWARE SPECIALISTS WINDOW WARE Independent hardware distributors Window Ware recently partnered with Insight Data, the industry’s leading provider of prospect data and market intelligence to commission an in-depth, independent study surrounding supplier preferences. Insight Data’s in-house research team quizzed a cross-section of industry professionals about the suppliers they use, the qualities they look for and who they believe is the best. The research was conducted in double-blind conditions, where neither researcher nor respondent knew of Window Ware’s involvement to ensure the findings were completely unbiased. Sarah Binns, Head of Internal Sales and Marketing at Window Ware comments: “Whilst our position as one of the UK’s leading hardware distributors has been achieved through constantly listening to our customers and meeting their supply needs, for us to grow and improve further, we need to gain an understanding of the wider industry’s perspective. In this sense, Insight Data’s expertise and market research has been simply invaluable. “We were able to learn so much from their findings and really understand what the ideal supply partner looks like to fabricators of all sizes. It’s a great validation of our approach that respondents actually named

us the best supplier and cited many of our practices as important attributes of a supplier. We must thank Insight Data for the professional, quality service they provided, they have been fantastic to work with and the results exceeded our expectations.” “The team at Window Ware came to us to gain a greater insight into the supplier preferences of the industry and I’m delighted that we were able to help,” adds Jade Greenhow, Operations Director at Insight Data. “Independent market research is an incredibly powerful tool, providing businesses with an unbiased representation of the industry’s thoughts and habits which they can use to adapt and grow. We’re really pleased Window Ware are happy with the results and we look forward to working with the team on future projects.” Market research is just one of many specialist services offered by Insight Data, with the firm also specialising in telesales campaigns, email marketing, direct mail and prospect data. At the heart of their operation is their talented team of researchers which conduct over 15,000 calls every month to not only complete market research but to update and amend their live database of over 60,000 potential customers across the industry. This unrivalled live database powers Salestracker, Insight’s online prospect database, CRM system and integrated email marketing platform. Providing business information, contact details and credit ratings for businesses in the glazing industry as well as housebuilders, architects, main contractors and local builders, Salestracker is trusted by the industry’s biggest and most respected brands. For more information contact Insight Data on 01934 808293 or via email at hello@ insightdata.co.uk. READER ENQUIRY NO: 0918/0084

LISTERS CENTRAL MAKES ROOM FOR RÄUM ALUMINIUM Reaffirming their position as the supplier of unrivalled choice, well-respected Stokebased fabricator Listers Central has made a move into high-end aluminium with the addition of the Räum collection. The Räum collection combines a full range of luxury aluminium windows and doors including bifolds, sliding doors and even sectional garage doors. Named after the German word for ‘space’, Räum is designed to allow installers to create large-span openings and win new business at the sharp end of the home improvement market. “We’re absolutely thrilled to be adding the Räum collection to our aluminium range at Listers, providing our customers across the UK with a full range of high-end aluminium glazing products,” comments Phil Warren, Sales Director at Listers Central. “Combining bifold and patio doors, as well as windows and garage doors, Räum is perfectly placed to help our customers tackle the changing market, capitalising on the demand for aluminium but also for premium home improvements.” The star of the Räum collection is the luxury patio door system, which delivers an expert balance of strength and performance with ultra-slim aesthetics to create a fully uncompromised aperture to connect the home with an outside space. With openings of six metres available, the Räum patio system is a highly-desirable, contemporary solution for both renovations and new-build projects. “We’re really excited to add Räum to our offering and when our customers see it, we know they will be too,” adds Daniel Shaw, Marketing Manager at Listers. “There’s no doubt that aluminium bifold or patio doors are the must-have home improvements among consumers. With Räum, we can not only help our customers meet this demand but upsell the complete premium package

Listers Team with Räum Sliding Door

with windows, doors and even a high-end, automated garage door range.” “We have been working hard transforming our showroom in Fenton to include the complete Räum collection, allowing our customers to not only see these quality products for themselves, but use this premium showroom space with their own customers. To be expected from Listers, we will also provide full support including showroom literature and samples as well as a complete premium marketing package.” Listers Central is one of the industry’s biggest names, renowned across the country for its expansive product range across uPVC, timber and aluminium and its unrivalled marketing support package, Elitis. With Roy Frost now at the helm, the firm is part of GJB Holdings, a £22m turnover supergroup which also contains GJB Window Systems, one of the UK’s largest Eurocell fabricators. For more information call Listers Central on 01782 391900 or visit www.listertf.co.uk. READER ENQUIRY NO: 0918/0085

PIGS SHOWCASES THE GLAZING INDUSTRY AT UK CONSTRUCTION WEEK The Glazing Industry gets a PIGS Product Pavilion at The Build Show, part of UK Construction Week. The national show covering all aspects of construction wanted more glazing companies involved. But with the Doors, Windows and Glass section of The Build Show almost sold out, PIGS Organisers Balls2 Marketing is bringing its expertise to the show.

“Last year’s visitors to The Build Show said they wanted to see more glass and glazing, in response the organisers launched a new area devoted to doors, window and glass with 24 exciting exhibitors but to boost this further we came up with the PIGS Product Pavilion,” says Sarah Ball, organiser of PIGS and Director at Balls2 Marketing. “There will be ten companies showing their products and services on the stand, under the PIGS banner.” “The PIGS Product Pavilion on Stand B515 will be a great place for visitors. We will be announcing the individual exhibitors soon. We think it’s a great opportunity for companies to get involved at a broader construction show. PIGS is a recognisable brand in the glazing industry and our

networking events are very popular. This is the first time we have done something at an exhibition. It’s based on the same principles as the events, with all exhibitors paying the same to join the stand. The Build Show became a sponsor of PIGS in 2017 and continues to support us. As PIGS organisers, Balls2 Marketing’s support for The Build Show is part of our PIGS not-forprofit pledge to the industry. “We are very excited about the PIGS Product Pavilion and hope that its success in 2018 will make it a regular feature of the show for many years to come.” Tel: 01332 559406 READER ENQUIRY NO: 0918/0086

September 2018 | www.glassnews.co.uk

0918/0087

Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold

The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.

• PremiFold harness existing C70 and O70 Gold® profiles. • No visible hinges and hardware. • Incorporates both double and triple glazing.

VISIT OUR WEBSITE TO SEE A LIVE DEMO

• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.

INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

AVAILABLE IN A RANGE OF COLOURS! A trading name of Thermal Window & Conservatory Roof Systems Ltd.

Please call:

01226 294555 or email: paul@thermaltradeframes.co.uk

Fax: 01226 294777

DEAL DIRECT WITH THE DIRECTORS!

www.thermaltradeframes.co.uk

Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

RAISE A GLASS TO THE G-AWARDS WITH COMPLIMENTS OF THERMOSEAL GROUP! Thermoseal Group is sponsoring the Glass and Glazing Industry’s G18 Awards Champagne Reception, hosted at London’s prestigious Park Lane Hotel. The Champagne reception precedes the highly acclaimed G-Awards Gala Dinner presentation evening which, this year falls on 30th November 2018. The G-Awards celebrates the industry’s brightest stars, with companies from across the UK meeting to celebrate a year of business achievement. As the UK’s leading manufacturer of warm edge spacer systems –

Thermobar and Thermoflex - and leading supplier to the insulated glass (IG) industry, Thermoseal Group’s representatives will, for the 9th year in a row, welcome attendees and keep the champagne flowing.

ones putting the champagne on free-flow. The event itself is spectacular and a great opportunity for us to relax and enjoy the time with our colleagues and friends in the glass and glazing industry.

Managing Director, Gwain Paterson tells us: “The G-Awards is always a grand occasion and one that we look forward to joining many of the Industry’s leading professionals in raising a glass to all those shortlisted for an award. “The champagne reception is buzzing with anticipation and we are delighted to be the

“I’d like to wish all those entering the G18 Awards all the best and say thank you to all of our customers, suppliers and the multitude of people across the glass and glazing industry who have supported Thermoseal Group over the years. Here’s wishing everyone success in the years to come and I look forward to raising a glass with you on the evening.”

A SWISSPACER FRAME IN UNDER 25 SECONDS SPEEDS UP PRODUCTION FOR PREDARI VETRI The latest ROWELDO XL frame welder from Rottler & Rüdiger now makes a perfect SWISSPACER warm edge frame in less than 25 seconds with a new robotic ‘speed-up kit’. The ROWELDO XL is a high-performance fully-automated welding machine that’s ideal for large-scale sealed unit makers. It’s cutting production cycle times by one-sixth for Italian sealed unit manufacturer Predari Vetri. The new robot welder with the ‘speed-up kit’ uses four generators – two more than previous versions - to generate more rapid energy pulses, so corners can be welded even faster than before. The profile feed-in has been optimised and the milling length now automatically adapts to the

Precise dimensions and clean sharp 90°angles are possible with welded SWISSPACER bar

width of the spacer bar. The results: the IGU maker achieves time savings of around 17 %. The standard sized ROWELDO is still capable of creating a stable and sturdy 900 x 900mm frame in less than 30 seconds. Andreas Geith, Managing Director of SWISSPACER, says: “Until now, cycle times for traditionally bent spacer bars and welded SWISSPACER spacer bars have been almost identical. The ‘speed up kit’ is a great advancement and makes perfect welded frames in less than 25 seconds.” Daniele Predari, MD of Predari Vetri explains: “As far as we can see, there are no faster options on the market. Any of our orders can include different frame sizes, spacer bar widths or colours. That is why the quick profile change is another advantage for us. We had reached maximum output in terms of cycle times with the bending machines. The increased efficiency gained from the new Roweldo XL means that two employees from frame production are now free to work on different tasks. The speed-up kit also helps us handle production peaks. “We are one of the biggest IGU manufacturers in Italy and we always want to make the best products.”

When visiting his customers, Daniele now always brings a readywelded SWISSPACER frame with him. “You can see the difference and how much better it looks than a bent frame immediately,” he says. “Our customers want straight, stable profiles and a matt surface without visible connecting points. The welded 90° corner fits perfectly. Our customers are also able to differentiate themselves on the market in this way. Some of them have already asked to be supplied exclusively with SWISSPACER.” Andreas Geith adds: “Some customers only compare the price per metre. What drives us, however, is producing an overall concept of competitive advantages for our customers – from a good price, high quality and the best physical properties to the fastest processing and excellent service.” Existing Rottler & Rüdiger machinery, depending on the year of installation, can be retrofitted with the speed-up kit or the recently launched “Fill-it” technology. For more information, see SWISSPACER on stand F42, Hall 11 at glasstec, 23-26 October, Germany or visit www.swisspacer.com. READER ENQUIRY NO: 0918/0089

Contact Thermoseal Group on 0845 331 3950 or Intl: +44 (0) 121 331 3950 or speak to your area sales manager. Alternatively, e-mail your order requests to: sales@thermosealgroup.com.

READER ENQUIRY NO: 0918/0088

LISTERS EXCITING NEW ONLINE PORTAL SET TO MAKE ORDERING WINDOWS EASY installers to order windows from a tablet or their smartphone. It means no more paper, no more waiting and less hassle. “Easy Connect will also change the sales dynamic between the customer, making it easy for them to better visualise what they are ordering, significantly reducing the likelihood of error.”

Dayan Fernando and Charith Silva

For more than four decades, prominent Stoke-on-Trent fabricator Listers Central has been the trusted trade partner for installers across the region, providing the very best products and comprehensive support. This trend is set to continue with the fabricator’s new dedicated bespoke online ordering portal – Easy Connect. The portal, which is exclusive to Listers trade partners, is specifically designed to help installers visualise with customers how their desired windows and doors will look and perform. It also provides a quick and understandable method of quoting and ordering that speeds up the process, allowing Listers to deliver swift turnaround times. Featuring the complete Listers Central Trade product range, including Elitis, RAUM, and the Residence systems, Easy Connect offers Listers customers a fully immersive and tailored experience. New CEO of Listers Central Roy Frost comments: “Easy Connect is set to revolutionise the way installers order our outstanding products. It provides an interactive brochure and comprehensive review of all our products and enables

The IT team at Listers have also integrated a complete suite of personalised reports such as quotations and surveys all branded in the installers colours and logos. Charith Silva, ITC Manager for Listers, commented: “Easy Connect is what the industry has been missing, a simple interface allied with accurate pricing, detailed imagery and completely bespoke reporting facilities. We’ve launched the first stage of the software with resounding success and the next few weeks will see constant updates and improvements. To say we’re excited by Easy Connect is the perfect understatement!” Easy Connect was officially launched at the very successful Listers Customer day in June and is already securing new business for their installers. However, it has been in the hands of some Listers customers for some time, testing and offering suggestions on how to improve the software prior to release. Charith added: “We would like to thank the customers who have helped us develop the software over the last few months with their feedback. It’s been a real collaboration and the end result is down to the support we’ve had from our test bed customers.” To find out more about Listers and Easy Connect, visit https://www.listertf.co.uk/ about/easy-connect or call 01782 391900. READER ENQUIRY NO: 0918/0090

September 2018 | www.glassnews.co.uk

0918/0091

EASY TO SELL! EASY TO INSTALL! Make more profit, the easy way! Become a member of Team Guardian today!

This product is both easy to sell and install. Here are some of the many advantages of joining Team Guardian™: Increased sales opportunities with sustainable all-year-round profits Full marketing support package available

This product is in demand!

We supply our Team Guardian™ members with retail leads from our dedicated Guardian™ website Full technical support and in house training Add this brilliant new roof system to your portfolio by becoming an approved and registered Guardian™ roof installer and member of Team Guardian™ and watch your profits soar.

Find out exactly how we can help! Call either Ritchie, David or Debbie on:

01709 710100 Talk to Connaught - we do more so you do less! T: 01709 710100 E: info@connaughtconservatories.co.uk F: 01709 525262

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Registration No. RD320

0206 - JAN18 - CONNAUGHT ADVERT_GUARDIAN_V2.indd 1

Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG

The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain which will give you an excellent sales advantage and extra peace of mind for your customers.

Visit our dedicated Guardian™ website for more info www.guardianconservatoryroofuk.co.uk

Local Authority Building Standards Scotland

15/01/2018 18:56

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SENIOR’S IN-HOUSE SERVICES PROFILE 22’S PRODUCTS HELP TRANSFORM A TIRED COMMERCIAL AND RETAIL BLOCK DELIVER SPEEDY RESULTS Trade contractors looking for quick deliveries, shortlead times and a reliable powder coating service are increasingly turning to Senior Architectural Systems, with the leading fenestration systems manufacturer reporting a significant rise in the number of trade customers asking for its recently launched Ali range of aluminium doors and windows. Following a number of new product developments, Senior has strengthened its domestic offering to include the Ali VU window and Ali FOLD door range and has gone on to secure both new trade accounts and new domestic contracts. With a strong heritage in the commercial construction sector, Senior’s commitment to delivering unrivalled customer service has seen the company make a number of key

investments in its in-house facilities, ranging from upgrading its delivery fleet to improving the efficiency of it state of the art powdercoating line. In response to demand, Senior has recently expanded its storage capacity for its Ali aluminium patio and bifolding door profiles. The new 10,000 sq ft facility enables Senior to hold a greater amount of stock and offer some of the shortest lead times in the industry, with delivery of stocked single and dual colour profiles (anthracite grey and hipca white) available within just three days. Short lead times for nonstandard colour powder coated profiles can also be guaranteed as rather than outsourcing, all powdercoating can be done at Senior’s in-house facility which is one of the most advanced in the UK.

As well as Senior’s HQ in Denaby Main near Doncaster, the company also has distribution centres in Wales and Scotland and the company’s own fleet of 17 five star eco delivery vehicles that make regular deliveries across the UK and Ireland. Commenting, Senior’s sales director James KeelingHeane said: “We are always looking at ways to enhance and maintain our high levels of customer service and a key part of this is ensuring that we not only have the products that our customers need but that they are delivered when they need them. Investment in our in –house resources means that we can provide a reliable ‘one stop shop’ service and through the additional support that our nationwide team of technical sales managers offer, we are looking forward to continuing to build our network of trade customers working in the domestic glazing market.” For more information about Senior, visit www. seniorarchitectural.co.uk/ askforali or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook.

INTO 14 ONE BEDROOM APARTMENTS

Profile 22’s products have recently been used to help transform a tired commercial and retail block in Redditch, Worcestershire into 14 one bedroom apartments. The project was undertaken by longstanding Profile 22 customer Framexpress and their installer Goldstar Windows.

Together, Noel, Dave and Gary Millership, Specification Manager at Profile 22, worked closely to ensure every element of the project met the specifications and fabrication and installation ran smoothly. A full survey was carried out with Gary who then produced the designs, training and on site support.

The commercial and retail block required new curtain walling and casement windows as part of the wider refurbishment. However, the complexity of the project combined with the high profile location of the site meant that only experienced contractors with considerable technical expertise would have the credentials to take on the project.

The products chosen for the project were Profile 22 curtain walling SK200 and Optima casement windows. Profile 22’s curtain walling system combines quality, sustainability, aesthetics, price and performance. Optima is a 70mm chamfered solution that’s part of the award-winning Optima system that is rapidly becoming the commercial system of choice for specifiers thanks to its intelligence and innovation.

The installer chosen for the project was Goldstar Windows, a company with a wealth of experience in commercial installations. Owner Noel Preece was supported on the project by his long-term fabrication partner, Profile 22 Approved Window Contractor Framexpress. The expertise of Profile 22 was on hand too. Dave Stearman, Business Development Manager at Framexpress, said: “We have worked with Profile 22 since we were founded in 1998. We manufacture Profile 22 because they offer superb quality, a comprehensive range of products and strong customer support.”

The new curtain walling and casement windows have given the Evesham Walk offices a new lease of life as 14 apartments, giving the building a much-needed facelift as well as making it more thermally efficient. Noel commented: “The project has been an absolute pleasure to work on from start to finish and all parties have performed very professionally. Profile 22’s specification engineer was invaluable with his knowledge and expertise and the design and support service has helped us complete the project successfully.” The project demonstrates the outstanding results that can be achieved when experienced, dedicated professionals work with industry-leading products. It also demonstrates the depth and quality of the support Profile 22, an Epwin Window Systems brand, offers its customers as standard. Tel: 01952 290910 - www.profile22.co.uk

READER ENQUIRY NO: 0918/0092

READER ENQUIRY NO: 0918/0093

STEDEK’S STYLISH NEW SITE TO SHOWCASE ITS FABRICATION EXCELLENCE Stedek’s quest for fabrication excellence continues with the launch of a stylish new website. (www.stedek.co.uk). Established in 1994, Stedek Windows & Doors has developed an enviable reputation as the leading manufacturer of windows, doors and conservatories in the Midlands area.

Now, the respected firm’s new site serves as a stylish showcase of its extensive product range, including PVC-u windows from Swish, and all three models in DW3’s game-changing Residence Collection. Fully optimised for display on mobile devices, and brimming with the kind of clear, engaging content that Google rewards with high search rankings, the new site has been expertly designed to provide the company and its customers

with a highly effective sales tool. But the products aren’t its only focus, as Sales Director Richard Hammond explains. “Stedek isn’t your average fabricator, and that’s something we wanted the new site to get across. Some companies are all about constant growth at any cost. Our ethos couldn’t be more different. “We want to build a worldclass business the right way

- by providing sensational products and outstanding customer service. “With a state-of-theart website to help us communicate that message, we’re confident we can become known throughout the industry as purveyors of fabrication excellence.” For more information visit www.stedek.co.uk or call 01922 724724. READER ENQUIRY NO: 0918/0094

September 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

INVITES YOU TO

0918/0095

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connects

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WADDS LTD USES EXLABESA SHOPFRONTS FOR SAINSBURY’S LOCAL BRANCH IN NEWCASTLE UPON TYNE Gateshead-based glass and glazing supplier Wadds has just completed the supply and installation of the shop front for a Sainsbury’s Local branch on Chillingham Road in the Heaton district of Newcastle-upon-Tyne. Diane Ince, Managing Director of Wadds, commented: “This was a great project to work on and we’re delighted with the quality of the result.” The main contractor on the project was local company J3 Building Solutions and Wadds won the contract to supply and install the shopfront in a competitive tender process. Diane tendered for the project using Exlabesa’s KC51 and KSF shopfronts. Both systems deliver results that maximise the glazed area for stunning aesthetics, meet and exceed current regulatory requirements and offer simple and cost-effective fabrication and installation. Diane said: “We chose the KC51 and KSF shopfronts because they delivered the solution required.” Wadds has had an aluminium fabrication division since 2016 and the company has been an Exlabesa customer from day one. “We chose Exlabesa because of the quality of the product and service on offer, both of which are brilliant,” said Diane. The Exlabesa team was particularly helpful on the Chillingham Road project, as Diane

WINDOW AND DOOR MANUFACTURER OPENS TRAINING FACILITY FOR YOUNG ADULTS Shelforce, a leading manufacturer and installer of PVC-u windows and doors that employs people with a range of disabilities, is set to open a dedicated training facility to provide regular work experience placements and invest in the future.

explained: “Exlabesa’s North East Sales Manger Mark Hasler provided all the take-off drawings we needed and gave us technical support throughout.”

Once the facility is complete, the firm will welcome students from nearby schools, including special needs schools, to its Erdington factory for a valuable introduction to the world of work, and an insight into life at a proudly inclusive local employer. The training facility will be refurbished by Keepmoat, one of Shelforce’s construction partners.

Wadds supplies, manufactures and installs glass and glazing products to domestic and commercial customers including Newcastle United Football Club, Newcastle upon Tyne NHS, Newcastle City Council, South Tyneside Council and Sunderland City Council. The company has been a fixture in the north east for over 50 years and is renowned for offering first class customer service every time.

“Having an integrated approach to employment requires an unconventional recruitment process, and a hands-on, practical approach to training that replicates the factory floor operations – but if you’re willing to make that initial investment, you’re rewarded with the most passionate and dedicated workers you could ask for. “Everyone here is hugely excited to welcome the young adults to the factory to show them the fantastic quality work we do here.” One of Shelforce’s longest-serving staff members, Trevor Pettifer, has gone back to college at the age of 64 to complete a training certificate so the company can offer students the best possible experience.

Diane is proud of the fact two local suppliers played such an important role in developing the new supermarket. She concluded: “Chillingham Road is a prime location in the vibrant Heaton area and we’re delighted to see our work helping to ensure the area continues to thrive.”

Founded in Harborne in 1839 as part of the Royal School for the Blind, Shelforce is a Eurocell supply partner that provides highquality products to local authority building projects around the country. For more information call Shelforce on 0121 603 5262 or visit www.shelforce.com.

Tel: 01302 762 500 - www.exlabesa.co.uk READER ENQUIRY NO: 0918/0096

The Birmingham-based Shelforce provide high-quality products to local authority building projects around the country, including for Birmingham City Council, and Howard Trotter, Shelforce Business Manager, commented: “By offering regular work experience placements, we want to help young adults of all abilities take their first steps into the workplace – and continue a proud legacy of supporting Birmingham’s population that stems back to 1839.

Howard Trotter Shelforce Business Manager

READER ENQUIRY NO: 0918/0097

RAPIERSTAR JOINS FASTENER INDUSTRY LEADERS TO ADDRESS LATEST GLOBAL TRADE CHALLENGES Rapierstar has made the voice of the UK door and window industry heard at an international level at one of the most important events in the global fastener industry’s calendar. US import tariffs, China’s influence in global trade, raw material prices and Brexit were three of the hot topics dominating the agenda at the sixth triennial EFDA (European Fastener Distributor Association) Conference, which took place recently in Rotterdam.

He said: “It’s vitally important that we are engaged with the global fastener industry and in great shape to handle the challenges that politicians, legislators and market conditions present. The supply chain for the vast majority of the components used in UK and Irish

manufacturing is global and susceptible to issues that we may think are detached from our everyday worlds. However, I’m sure the recent high-profile moves by the US government to impose tariffs on its imports has brought home the challenges we face.

As the UK’s largest supplier of fasteners to the fenestration sector with over one billion fasteners held in stock at its bonded warehouse in Cheshire, Rapierstar plays a key role in enabling fabricators to maintain high volumes of production and deliver consistently high quality finished windows and doors.

Rapierstar joined senior representatives from Europe’s leading fastener importers and distributors, together with an unprecedented number of the world’s major fastener manufacturing economies, to debate how the industry is innovating and adapting to optimise fastener supply in a rapidly changing world. David Furness, managing director of leading door and window fastener supplier Rapierstar, was one of 120 delegates who attended the conference with his colleagues, as part of a delegation representing the British and Irish fastener distribution sector brought together under trade body BIAFD (British & Irish Association of Fastener Distributors).

“That’s why we must stay close to our international supply chain partners in the fight to defend free trade, share experiences and learn from best practice from across the globe. This ensures that our customers can benefit from superb quality products delivered on time if full, error-free, with total confidence.”

Its expertise in new product development, sourcing, international trade, logistics and distribution ensures it can offer excellent reliability as a supply chain partner, with its current on time in full performance standing at 99.5%. Find out more about Rapierstar at www.rapierstar.com. David Furness, managing director of Rapierstar, joining the debate at the recent EFDA (European Fastener Distributor Association) Conference in Rotterdam Photo © EFDA www.efda-fastenerdistributors.org

READER ENQUIRY NO: 0918/0098

September 2018 | www.glassnews.co.uk

0918/0099

GenesisFlushSash

WarmCoreBifold

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GenesisPatio24

GenesisVS

Take the best window and door systems available on the market — then make them better. That’s the philosophy behind everything we do at Bison Frames.

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Bison Frames (UK) Ltd BisonFrames

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

1 YEAR GROWTH FOR THE SAVEHEAT GROUP Alex Gray and Colin TorleyTwo leading figures in the window and glass industries joined forces to form an expanded group, The Saveheat Group.

The group was formed last year becoming the first company in Scotland to manufacture timber, aluminium, PVCu and glass products to the commercial, trade installers and construction industries. The development followed the recent consolidation of Merlin Network (Scotland) into the group along with the formation of Blairs Aluminium Systems in 2016. The group also comprises Saveheat Glass and Blairs Timber Windows. Merlin Network’s expertise is in the window and conservatory sectors, whilst Blairs Aluminium Systems offers aluminium glazing systems. Saveheat Glass is a leading manufacturer of insulating glass units, whereas Blairs Timber Windows has been providing high quality timber windows and doors since 1913. Managing director, Alex Gray, described the development as "significant" for the businesses. "The group set-up acknowledges that we can provide a much wider set of options to

“As we have unified four incredibly strong brands in a clear, revitalised group, we believe it enhances business opportunities in the whole of the United Kingdom, as well as boost the experience of our customers as they can now utilise our far-reaching group expertise,” said Colin. “With our vast experience and years of combined trading, we feel that the group brings considerable benefits to our customers.” 58

our customers,” explained Alex. “By offering timber, aluminium, PVCu and glass, we became the first company in Scotland to manufacture the four fundamental materials in the window and glass industries to our customers.” Currently the main market is Scotland. But the new group is targeting increased sales across the whole of the United Kingdom and to build on the reputation that they already have with past and current contracts, according to sales and operations director, Colin Torley, "As we have unified four incredibly strong brands in a clear, revitalised group, we believe it enhances business opportunities in the whole of the United Kingdom, as well as boost the experience of our customers as they can now utilise our far-reaching group expertise,” said Colin. “With our vast experience and years of combined trading, we feel that the group brings considerable benefits to our customers.”

The group employs 150 staff across four manufacturing locations in the central belt of Scotland with a current turnover of over £16million. It delivers window and glass solutions for a variety of contractors, architects, builders and trade customers, ranging from bespoke arch-fronted timber windows for the Apple store in Buchanan Street, Glasgow, an office development in Harley Street, London, a £250,000 aluminium and glass project for a large customer in Oxford Street, London through to a £150,000 aluminium and glass project for an animal house in Flamingo Land in North Yorkshire to PVCu window solutions for trade installers and housing associations throughout Scotland. The group has gone from strength to strength in the last year and hopes to continue to grow and develop. “We have benefited from strong sales with our existing customers, whilst adding new customers too” Colin said. Through

continued investment and commitment, we hope to continue to thrive in the industry. This year, Merlin experienced a 22% increase in turnover which was an excellent boost for the group. Recent investments in the business provide greater opportunities for expansion. “The purchase of a new 6 – head welding machine is the company’s largest ever single investment” Said Colin. “Our latest investment in high-quality machinery will increase capacity, as well as ensuring that our customers continue to receive high quality products” added Colin. This highlights the groups commitment to provide the best possible products and services.

READER ENQUIRY NO: 0918/0100

September 2018 | www.glassnews.co.uk

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper 0918/0101

SAVEHEAT GROUP, A LEADING INDUSTRY SUPPLIER The Saveheat Group supplies and manufactures window and door products in all materials: Aluminium, Glass, PVCu and Timber. We handle projects of any size throughout the UK and have an impressive working portfolio of completed projects within many sectors. Based in the central belt of Scotland, Saveheat Group continually invests in product development ensuring its place at the forefront of the industry and building on an already strong reputation. Employing over 150 highly trained staff over 4 locations means the group brings considerable benefits to its customers.

Each company is driven to deliver superior quality, service and products.

Our comprehensive range offers a design & function to suit any application. Whether its refurbishment or new-build, low level or high-rise, modern or classical, we can provide products to meet your exact requirements. The Saveheat Group offers a full range of Commercial and Residential products and can work with any size of business, architects, specifiers and private individuals. Our experienced team are happy to work hand in hand and provide all the technical specifications for our products to ensure the smooth running of any project.

Email: sales@blairsasl.co.uk

Email: sales@blairswindows.co.uk

Email: sales@merlinnetwork.co.uk

Email: sales@saveheatglass.co.uk

Tel: 0141 648 0583

Tel: 01475 721 256

Tel: 01383 821 182

Tel: 0141 810 5010

Saveheat Group (Head Office) T: 01475 601960 www.glassnews.co.uk | September 2018

9 Baker Street, Greenock, Scotland, PA15 4TU

sales@saveheatgroup.co.uk 59

TRADE NEWS

Activity in one of the Bifold units

The UK’s Leading Glass & Glazing Newspaper

Cutting to size

Korniche kits are assembled

ENGINEERING DISCIPLINES ARE BEHIND

MADE FOR TRADES’ SUCCESSES

A guided tour of Made for Trade’s many industrial units, manufacturing aluminium bifolds, roofs and the Korniche lantern, shows Glass News’ Editor, Chris Champion, the high end production skills, investment in people and machinery, and Made for Trades’s commitment to new, highly engineered, products. With the success of the Korniche lantern it is easy to associate this product alone with Stockton-on-Tees based Made for Trade. However, to their hundreds of customers throughout the UK who have been receiving aluminium bifold doors and conservatory roofs for many years, these products are their staple diet and Korniche has become a very welcome addition. The success of the Korniche lantern is down to Made for Trade being owned and run by engineers as opposed to fabricators. Bradley and Ashley Gaunt enjoy engineering backgrounds but with their very own specialities. Richard Gaunt started the company over 40 years ago and has been involved in just about every aspect of industry manufactured products over the years and although he has stood aside for Bradley to take the reins, he is still very much involved, taking a very active interest in the company and its development of products. He acts as a sounding board for Bradley without usurping Bradley’s position

“The installer can fit Korniche in, literally, minutes and anyone who went to the FIT Show last time or have seen demonstrations of assembling and fitting a Korniche lantern at any of the other shows and exhibitions where Korniche has been shown, can vouch for the speed and simplicity.”

Made for Trade's Richard Gaunt

as Managing Director…not an easy thing to do when you have grown up with your own company. However, it seems to work: there is a harmony between the family members that transcends the generations, almost to the point that it seems to be brothers working together! Richard is an outspoken individual and his experience and knowledge justifies this. He is adamant that the industry is short of real talent at all levels, from the owner/director downwards. Design engineers, for instance, are in short supply and for a very basic reason. Those displaying talent are wooed to other industries where they can earn more money and work in an altogether sexier

environment than that of windows, doors and roofs. Changing this perception of our industry is the real challenge. Ashley is a perfect example of this whereby his day to day job is in Italy. He is a mechanical engineer having worked for a specialist in the automotive industry in Turin, Ashley specialising in chassis and suspension development for exotic cars such as Maserati, Ferrari, Alfa Romeo, and specialist Rally cars so It is this working to extremely fine tolerances that has made Korniche what it is: a beautifully engineered lantern that is both beautiful to look at, ridiculously strong but designed to be easy to put together and fit. And isn’t

that the essence of what a product should be? Although the end user customer is blissfully ignorant of the design engineering that has gone into the development of Korniche, they just want it to look great, perform to the expected standards and , match their price expectation – or lower than that, preferably! To achieve the price point Made for Trade has been very clever. Whereas aluminium comes at a specific price and development costs and patterns have to be written off across thousands of units, if fitting is quick and easy, there is a saving that a customer can enjoy. In this case it is both customers: the installer and homeowner. The installer can fit Korniche in, literally, minutes and anyone who went to the FIT Show last time or have seen demonstrations of assembling and fitting a Korniche lantern at any of the other shows and exhibitions where Korniche has been shown, can vouch for the speed and simplicity. That speed can be translated into a saving to the homeowner, after all, it is difficult to convince them of a high cost if it is fitted in minutes! The result is a win/win for installer and homeowner. Happy days!

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Care at every stage

Another Korniche order is fulfilled

Korniche kits ready for despatch

Careful packing for safe delivery

Bifold door assembly

Finished bifolds move towards the packaging stage

Precision engineering for easy assembly on site

Chris Wann, Made for Trade’s business manager is yet another with an engineering background but this time in the Oil and Gas industry. He also has an exceptional degree of management skills, all gained outside the fenestration industry. Chris grew up with Bradley and Ashley, went to the same school and spent what seems like most of his time at Richard’s house. The boys are like 3 brothers and as you can imagine there is great banter between them but, when its business, they are very serious and well focused. He, therefore, brings a skill set that allows him to view the complexities of challenges each project

demands from another stand point. From a clean sheet of paper the boys bring design and engineering into a new product without being hampered by pre-conceived ideas that are held by so many people in our industry.

at industry leading prices. It can be argued that everyone can lower prices and boast of having the best prices but what does that do to the bottom line? Made for Trade remains a very profitable company with an expected £20 million turnover this year and 40% and 50% increases year on year, and with the ability to invest in premises and machinery, while developing new products and taking them to market. That’s a pretty clever trick and points at the ability to ensure waste is at a minimum. Yes, lean manufacturing.

that to be the case but, having the ability to bring them all together and harness their skills, is very advantageous.

And what of Bradley? Very much the face of Made for Trade and today’s driving force? Bradley, too, is from that engineering background. This time the speciality is Manufacturing Engineering and Lean Manufacturing processes. At this point it is all starting to make sense. Lean manufacturing is at the heart of Made for Trade’s ability to produce high end products

Where they are also very clever is in only taking on projects or products where they have complete control. Their watchword is very much: “If you can’t control it, don’t do it.” With engineering being the backbone of the company and that engineering being in a variety of different engineering disciplines, you could almost visualise Richard guiding his sons into the various areas only to bring them back together to take Made for Trade from strength to strength! I don’t believe

“Their watchword is very much: “If you can’t control it, don’t do it.””

It makes it sound as if the Gaunts are the only engineers at the company but, in fact, there is a team of design engineers, currently numbering 7 individuals. That represents a significant investment in R&D, and the design skills and a belief that well designed and engineered products are needed in the marketplace. It is undoubtedly working for Made for Trade but it could be argued that with homegrown engineering skills, it gives them a healthy start over the opposition and any competitors. Is that an excuse for any other company? No, the answer is, grow your own engineers! And if waiting for a generation to grow up and get the university degrees is too long a gestation period for you, just perhaps you need to bring design engineers into your company! Anyone who has seen how Made for Trade has grown and developed, taking over ever more industrial units and now having dedicated factories for Korniche as they have for the Bi-folding Door and the Global Roof, it may come as a surprise that even more very serious investment in Factory space and CNC machinery is planned. Glass News look forward to bringing news of this move once all is organised. Meanwhile, with all the skills at hand, does anyone fancy betting against Made for Trade appearing at the FIT Show with yet another completely new product? No, I agree, I wouldn’t bet against it! READER ENQUIRY NO: 0918/0101

www.glassnews.co.uk | September 2018

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CDW SYSTEMS HELPS DOUBLE GLAZING AND DESIGN SPECIALIST WITH SHOPFRONT PROJECT When double glazing and design experts Thames Valley Windows needed to transform an existing shopfront, they turned to top aluminium specialist CDW Systems for help. CDW is one of the UK’s longest running aluminium specialists so they were the perfect manufacturer for the Bracknell based firm to call on when they were tasked with updating the Creative Designs Kitchens & Bathrooms shopfront in Fleet, Hampshire. Paul Schofield, Design Director at Thames Valley Windows, explained: “The team at Creative Designs Kitchens & Bathrooms wanted to remodel the existing shop front to make better use of the space. We wanted to give it a modern look in keeping with Creative Designs and CDW System’s contemporary aluminium windows and commercial door system was perfect to create the desired look. “Our designer brought the front of the shop forward, in line with the neighbouring shop, which allowed us to incorporate the two existing support posts into the design. We clad the support posts and the shop front in aluminium in RAL 7016 (Anthracite Grey) for a smart, clean, uniform look, inside and out. The aluminium windows are double glazed, and the aluminium door features a full height bar handle. “Many of the other shop owners and customers have commented that Creative Designs Kitchens & Bathrooms has the best-looking shopfront on Fleet Road. The standard of service we received from CDW Systems was excellent, and the quality of their products are second to none – we were absolutely delighted with the results.” CDW System’s commercial aluminium doors have slim, aesthetically pleasing profiles, are low maintenance and easy to install. They are also specifically designed

for heavy usage, suitable for automatic swing or sliding operation, and supplied fully fabricated and assembled with all hardware fitted. The link-up with Thames Valley Windows provided CDW Systems with a chance to go back to their roots, as Jerry Webb, Chairman of CDW Systems, explained: “The commercial door system that was used is a core product that CDW Systems as a company was built on and it is still available as part of our range today. “We are delighted to hear that Thames Valley Windows have benefitted from our range of high performance, quality aluminium products. The shopfront looks very impressive and Thames Valley Windows have done a wonderful job.” CDW is one of the UK’s longest running aluminium specialists and has a suite of aluminium products including the Reynaers aluminium sliding folding doors and lift and slide patio doors, which are proving particularly popular. CDW Systems has recently added the innovative Smart VS 600 vertical sliding window to its product range to provide customers with even more choice. For more information on CDW Systems or their available ranges of products visit www.cdwsystems.co.uk or call 01452 414853.

EPWIN WINDOW SYSTEMS ANNOUNCES

SPONSORSHIP OF G18 AWARDS

Epwin Window Systems has just announced it will be a headline sponsor for the G18 Awards for the fifth year in a row. Gerald Allen Marketing Manager of Epwin Window Systems, said: “We are proud to be a headline sponsor for the G18 Awards. It is important to celebrate the best in our industry and that is exactly what the G Awards do.” The G Awards are now firmly established as the industry’s premier event for the glass and glazing industry. The deadline for entry into this year’s awards is 20 August 2018 and all entries are independently judged by a

panel of experts. Finalists will be announced in September and winners will be announced at the G18 Awards Presentation & Gala Dinner on Friday 30 November at the London Hilton on Park Lane Hotel. As well as being a headline sponsor of the awards in previous years, Epwin Window Systems has also enjoyed success. In 2017, its fabrication team won Training & Development Initiative of the Year for helping 253 members of its team across four of its key businesses successfully achieve NVQ Level II qualifications through its comprehensive training scheme. In 2016, Profile 22

won New Product of the Year for its cutting-edge Optima system. The combination of the sponsorship and the award wins demonstrate that not only does Epwin Window Systems believe in supporting excellence, it achieves excellence too. For more information, visit www.g-awards.com. Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 0918/0103

REHAU OPENS THE DOOR TO BETTER MARKETING OPPORTUNITIES REHAU has launched its REHAU Partner Portal, an online resource where authorised installers, fabricators and distributors can access the company’s latest marketing and promotional materials to help them promote REHAU windows and doors to their customers. On the website, users will find marketing materials, images, point of sale, trade and end-user brochures and for fabricators technical literature. The content will be updated regularly, so users always have access to the most up-to-date literature the company produces. Users will be

notified by email when new content is uploaded to the website, to ensure they don’t miss out. By popular request, some of the brochures and other promotional items can also be personalised. This service will initially be restricted to sales literature, but there are plans to grow this side of the website in the future to include other items. As well as the marketing literature, the website also showcases a range of REHAU promotional items on offer including literature stands, window sample bags, pull up banners, mats, clocks, stickers and other promotional goodies.

All of the resources can be downloaded or purchased directly from the site and orders placed before 3PM for stocked products are dispatched within 24 hours, making the whole process streamlined and extremely time-efficient. Irene Smith, Marketing Communications Manager at REHAU, said: “In the past, we didn’t have anywhere where our customers could browse the full range of marketing literature and promotional items we design for them and they had to call into our sales office to enquire. With the REHAU Partner Portal, we have our complete collection uploaded to one, simple-to-navigate website where personalisation and ordering couldn’t be easier. It’s a worthwhile investment for us, giving our customers the tools, they need to sell REHAU products to their customers.” For access details visit REHAU360performance. com/ContactUs.

READER ENQUIRY NO: 0918/0102

READER ENQUIRY NO: 0918/0104

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DIRECT GLAZING CELEBRATE 25 YEAR PARTNERSHIP WITH SELECTA SYSTEMS Luton based PVCu window and door fabricator, Direct Glazing Ltd, are celebrating 25 years of business and loyal partnership with Selecta Systems. Direct Glazing Directors, Danny and Kamla Khuttan, provide an insight in to their success and loyalty towards Selecta. Initially starting out in May 1993, Selecta assisted with the original set-up and movement in to their current premises later on in the year. Danny commented, “When we started out, we were aware of Selecta’s excellent reputation in setting up new fabrication businesses. We were impressed with Selecta and their fabricators and fitter friendly profile systems.” Kam continues, “Business has grown steadily over the years and we now have a comprehensive team of fitters covering the retail side of the business. We fabricate and install a vast range of window and door solutions within the local surrounding area. We also supply to the trade and provide a regular supply of fully fabricated windows and doors to 50+ local installers, tradesmen and construction businesses. In fact Danny has now become a household name within Luton, when it comes to supplying fully fabricated windows and doors!” It’s this success in both the retail and trade sectors that has seen Direct Glazing purchasing further land at the rear of their premises. Danny explains, “Due to demand we are extending the fabrication and storage areas of the business by purchasing land at the rear of our fabrication shop. This will double the size of the current fabrication and storage area, providing ourselves with further opportunities for growth and to keep up with current demand.” Direct Glazing’s special relationship with their host of customers also extends to

MASTERFRAME CELEBRATES 30TH BIRTHDAY WITH INVESTMENT IN TECHNOLOGY Halo fabricator Masterframe is celebrating 30 years in business with a significant investment in new welding technology. Like VEKA Group, Masterframe is proud to be a well-known name in the fenestration sector, with decades of industry history and a clear vision for the future of the company.

Selecta. Kam says, “Both Danny and myself have a special bond with our customers. We also have that special kind of relationship with Selecta and the people within. It’s the willingness to go that ‘extra mile’ to help whenever they can which is so valuable to a business like ourselves. I’d say Direct Glazing and Selecta are a perfect fit and we do feel part of the ‘family’.” Over the last 25 years Direct Glazing and Selecta Systems have evolved together and built up a special relationship based on trust, understanding and flexibility. This has had monumental benefits for both businesses. Andy Green, Sales Director of Selecta Systems, commented “We would sincerely like to thank Direct Glazing, Danny and Kam for their continued business and loyalty over the last 25 years. We are looking forward to supporting them further with their new and exciting expansion and development plans.”

The Essex-based firm specialises only in PVC-U windows in authentic sash styles and won a 2017 National Fenestration award for being ‘Timber Alternative Window Company’ of the year; using high quality Masterframe-bespoke Halo profile to produce stunning box sash systems. 2018 sees Masterframe celebrate 30 years in business and bring an innovative welding solution to the market. Masterframe replicates the look of mortise and tenon joints found in original timber box sash windows using a welded construction. The company patented this technique in 2005, where butt joints are vertical rather than horizontal, to offer an alternative to timber windows that combines authentic style with modern technology and performance. Carol Slade, Sales & Operations Director explains: “This method of construction gives the perfect ‘look’ while ensuring

Direct Glazing Ltd Tel: 01582 455055 Selecta Systems Ltd Tel: 0121 325 2100 – www.selectasystems.com

that the profiles are perfectly sealed with no open chambers. Initially we began producing the corners for our windows by hand, before commissioning a welder that could achieve it in 2016 and registering the Timberweld® trademark. “Now, in the same year we celebrate 30 years in business, we’re thrilled to have invested in a bespoke four-head welder for even greater productivity, accuracy and consistency. It is the most complicated piece of equipment we have ever purchased and it took around a week to commission and programme the software to run the welder, connect the machine to our existing SV 430 corner cleaner and train our operatives. “Our customers benefit from awardwinning sash windows with perfectly sealed corners that are manufactured using a state-of-the-art welding machine and the patented Timberweld ® method of corner construction. As we hold the Timberweld ® licence for vertical sliders, we know that no other VS manufacturer would be able to offer customers this exceptional finish. “We are very proud to demonstrate that even after 30 years in business, we’re determined to stay at the very cutting edge of the industry.” VEKA Group Sales Director Neil Evans said: “We’re delighted to see a long-standing Halo customer celebrate a milestone birthday with an investment in the future. Masterframe and VEKA Group share the same commitment to quality and service, and the same refusal to ‘slow down’ after decades of industry innovation. We wish the team all the very best and look forward to celebrating many, many more successes with them in the years to come.” Tel: 01282 716611 – www.vekauk.com

READER ENQUIRY NO: 0918/0106

READER ENQUIRY NO: 0918/0107

SUPER SPACER SOARS IN DENMARK’S ECO-FRIENDLY MAERSK TOWER Super Spacer TriSeal has formed a crucial part of one of Europe’s most eco-friendly buildings. The Maersk Tower, home to the medical laboratories of the University of Copenhagen, was built in line with Denmark’s historic commitment to becoming 100% carbon neutral by 2050. It became an instant landmark when it was completed last year thanks to its striking copper shell, the work of superstar architects C. F. Møller and Vienna engineering experts Waagner-Biro. The futuristic structure incorporates resource-saving measures that include automatic LED lighting, a state-of-the-art eco-friendly cooling system, and rainwater

collection for toilet flushing and garden irrigation.

Spacer has helped the building achieve U-values as low as 0.5 W/m2k.

Three-thousand vertical copper-clad fins act as both solar shading and wind protection for the building’s 15 storeys of cylindrically curved triple-glazed facades – where Edgetech’s Super Spacer TriSeal plays a critical role in delivering the building’s exceptional thermal efficiency.

“The sort of curved units that were used on this project demand precise, absolutely parallel application, and that made Super Spacer TriSeal the perfect choice.

“The Maersk Tower is an outstanding example of how the smallest of components – in this case, warm-edge spacer – can have such a huge impact on a building’s overall performance,” comments Edgetech Head of Marketing Charlotte Mercer. “Together with the stunning glass provided by Berlin-based Glasbiegerei Doring, Super

“What’s more, Super Spacer’s reflective surface means it completely disappears from view when installed in the frame profile, allowing it to offer world-class performance without compromising the Tower’s dazzling aesthetics.” The structure has won the Scandinavian Green Roof Prize 2017, the Copenhagen City Architecture Award 2018, the World Architecture Festival Award 2017 in the Higher Education and Research category,

and the European Copper in Architecture Award 2017. If you’re looking for a spacer bar supplier you can trust, please don’t hesitate to get in touch. www.edgetechig.co.uk. READER ENQUIRY NO: 0918/0108

September 2018 | www.glassnews.co.uk

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If you want more sales and more profit, call Tracy on 01952 280 560 or email ttaylor@epwin.co.uk www.epwinwindowsystems.co.uk

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ALUK’S INVESTMENT IN FLASH OXIDISATION TAKES POWDER COATING IN THE UK TO A NEW LEVEL

Russell Yates, Managing Director, AluK

AluK's headquarters in Chepstow

Inside the vertical powder coating plant

A trade press day lures Glass News Editor, Chris Champion to Chepstow, in South Wales, to view AluK’s new £multimillion Flash Oxidisation addition to its vertical powder coating line. Visiting AluK at its 350,000 sq ft facility at Chepstow is always an experience. It’s a company that keeps pushing the boundaries of technology and is determined to stay at the forefront of the aluminium industry and, when visiting last year, work was progressing on further development of the vertical powder coating line. Now, a year later, the work is complete and a EUR6 million investment is ready to take AluK forward again. AluK is in the final stages of testing the only Flash Oxidisation (FOX) plant run by any aluminium systems supplier in the UK and is only weeks away from putting the line into full production. While Flash Oxidisation is not new, already operating in 4 countries around the world, the new FOX line in Chepstow is the first in the UK and puts AluK well ahead of its rivals in providing an integrated line for a complete vertical powder coating service. So what are the advantages of this form of aluminium anodisation? Basically, it’s designed to deliver the level of corrosion protection required for marine-industrial environments so, in the window and door market, provides a more resilient pretreatment for coastal and high pollution settings. It protects the metal and the coated layer from corrosion with a flash oxide

area. The additional resilience of the process would indicate the possibility of extending that guarantee in the future and that would be in line with AluK’s determination to lead the field in aluminium.

AluK's headquarters in Chepstow

layer of between 3 and 8 microns, and is particularly effective in providing increased protection against aluminium filiform corrosion. What surprised me is that Flash Oxidisation is actually creating a corrosive reaction on the aluminium, to prevent further corrosion later on. Also known as Flash Corrosion then, Flash Oxidisation is the rapid corrosion that instantly occurs when metals are exposed to corrosive environments. This is a phenomenon associated with the rusting of a wet cast-iron pan that is left to dry by air. Metals such as copper and aluminium can oxidize rapidly to form a layer for passivation. In this process, corrosion inhibitors are typically used to hinder formation of a passivation layer by keeping oxygen interaction on the surface. This has been a very significant investment for AluK and involves vast excavation work, up to 9 metres in depth, so that the vertical

line can continue through its processes of pre-treatment in a cascade tunnel, the actual Flash Oxidisation, followed by rinsing in natural and demineralised water, then drying, coating, polymerization, cooling and unloading. By achieving these processes on one line, the running costs of a normal vertical powder coating line and a FOX line are very similar. At the press launch of this new FOX line, MD Russell Yates said: “The process is available in the UK via third party subcontractors but AluK will be the only manufacturer to offer it as an integrated part of the production process, as well as using it as standard on its entire product portfolio.” Asked about how this may impact on the company’s current ten year product guarantee, Russell Yates was uncharacteristically tight lipped, although a telling smile may indicate movement in that

The ability that the FOX system provides in producing aluminium products with impressive durability is very much in line with AluK’s sustainability policy. All their systems use aluminium as the core material, offering all the inherent strength required for building projects. It is also lightweight, durable and low maintenance with immunity to UV, low conductivity and fire resistance. On top of that, the great value, and sustainability factor, is based on the fact that 90% of all aluminium used in construction is recycled and uses 95% less energy to manufacture than the primary product. Additionally, there is no deterioration in quality when recycled making it one of the most sustainable construction materials available. Sourcing and design are of great importance to meet the needs of AluK’s customers, on an environmental level, and all products can be supplied using 100% recycled aluminium, if required. Interestingly, the statistics on aluminium are enlightening: recycling aluminium from end-of-life products saves close to 80 million tonnes of greenhouse gas emissions per year while as much as 700 million tonnes of aluminium has been recycled since 1888 with three quarters of all aluminium produced still in use today. With AluK growing in leaps and bounds and aluminium growing in popularity within the residential market and not just the commercial sector, what can hold back further growth for AluK, or indeed, any other aluminium company?

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Viewing part of the production area

AluK’s new design studio showcases the company’s new ranges

The vertical powder coating production area

Viewing the new FOX plant

Testing for paint resilience

“There are two specific areas that give us concern,” said Russell Yates. “Firstly, having the skills within the installer network to fit our products. This is a major concern and one we take very seriously and are investing in, heavily. The launch of our Academy has been important as it gives installers, fabricators and designers the opportunity to learn about our products and systems and gain the skills and knowledge to install or fabricate our systems. Our training courses cover both theory and practical knowledge.

www.glassnews.co.uk | September 2018

Spotting the colour changes on the line

There are both one and two day courses available providing a variety of skills for those interested in curtain walling, service engineering, window and door installation and installation of bifold and sliding doors, as well as façade design and information on structural interfaces. There are also courses on Logikal software for both commercial and residential use. Training is vital and providing excellent facilities for our customers to take advantage of our academy is an investment in all of our futures.” “That brings me to our second concern, and a concern affecting everyone in our industry: the attracting of new blood. Bringing people into our industry, as a whole, is difficult and particularly persuading school leavers that there is a good future for them within glass, windows and doors whether aluminium, PVCu or timber. The opportunities for them are vast but attracting them in the first place is the key. We and many other companies believe that programmes of apprenticeships and

Just part of the vast warehousing facility

training are important and we only wish a proper industry wide scheme could be set up to give young people the opportunity to experience a variety of companies and sectors – something that a trade association is surely well placed to do.” Although AluK prides itself on developing and designing products and systems for local markets it is easy to forget that this a truly international company with more than sixty years of expertise and operations in major countries around the globe. Their building systems have been specified for many of the world's most advanced and prestigious buildings. With its 9 business units serving over 50 countries worldwide, AluK remains a family-owned business with strong European roots that aspires to achieve

sustainable growth through product innovation, technical expertise and leadership, and expand into new markets. AluK’s operations in 9 countries boast 8 manufacturing sites and 11 warehouses plus 2 manufacturing plants for system accessories. The 5 powder coating lines and 9 thermal break lines serve nearly 2,500 clients in over 50 countries, worldwide. The investment in the FOX technology for the UK based vertical powder coating line says much for the confidence the group has in its UK company, and the investment is sure to pay dividends as AluK sets itself up to lead the aluminium industry, setting the standard for service and quality in the aluminium sector. READER ENQUIRY NO: 0918/0111

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FREEFOAM DE-MYSTIFY THE PROCESS BEHIND THE PRODUCTS TV Shows and online videos about how everyday objects are made are incredibly popular and can be a powerful marketing tool for many manufacturing companies – with Lego clocking up over 6.5 million views on YouTube! Freefoam Building Products are pleased to announce the launch of another new video featuring all aspects of the production process of its fascia, soffit and guttering products. The video explains each stage, right from the arrival of the raw materials on site, through the extrusion of pvc in the production process to storage and distribution of the finished product. Louise Sanderson, Marketing Manager explains “This film gives us the opportunity to demystify the process and explain simply and clearly how our products are made. It’s fascinating to see how we take simple raw materials in powder form and create an end product that will still be protecting roofs and homes around the country in 50 years time.” Freefoam have made considerable investment in the UK facilities over the past 19 years – even changing the skyline of Northampton with their 21 metre high ‘Mixing Plant’. The production facility operates 24 hours a day, seven days a week employing 92 people on

site. The video also helps to illustrate the scale of this manufacturing operation and Warehousing facilities. Geoff Barnett, Technical Operations Manager “We’re proud of what we make and of our site and this video gives us the opportunity to showcase the facilities we operate and the products we produce. Because of the investment we’ve made we have full control of the whole process, managing and fine tuning every stage to create materials that are hard wearing, fit for purpose and guaranteed to last.” To view the video see: https:// www.youtube.com/channel/ UChtEpiVP9ux0YAsgl0UqdnQ/featured Tel: 01604 591110 - www.freefoam.com READER ENQUIRY NO: 0918/0112

VIVA LAS LINIAR!

MODLOK™ BI-FOLD TO ADD A TOUCH OF ROYAL CLASS TO VEGAS EXHIBITION Liniar’s parent company, Quanex Building Products, will be showcasing its range at this year’s GlassBuild America in Las Vegas in September – and a set of UK-designed, award-winning ModLok™ bi-fold doors will be taking a starring role on the stand. The unique, ground-breaking PVCu bifold has had an impressive impact on the fenestration industry since its launch in 2014 and was acknowledged at the highest level with a Queen’s Award for Enterprise in Innovation last year. Liniar CEO Roger Hartshorn, accompanied by Bill Griffiths, President and CEO of Quanex, attended a reception at Buckingham Palace in recognition of the award, meeting Her Majesty the Queen and the Duke of Edinburgh. “We know the American market is keen to discover what makes the ModLok™ bi-fold such a special product,” commented Robert Thiroff, Liniar’s International Sales Director. “There really is nothing like it currently available in the States. “The unique exoskeleton, combining reinforcement and security with a patented thermal lock, offers a PVCu bi-fold that acts as an aluminium door and we’re certain that it’ll attract plenty of attention.

“PVCu is a growing market in the States and this is just the first of many export opportunities that we’re looking to explore. In a city that’s infamous for its casinos, the Liniar ModLok™ is certainly a safe bet!” Now in its 16th year, GlassBuild America takes place on September 12-14 and is the largest annual gathering place for the glass, window and door industries in North America. As well as the ModLok™ bi-fold, Quanex will be displaying a number of products and solutions at the event. “We’re excited to be back at GlassBuild, where we’ll be highlighting our high-performance products and the technical expertise that helps manufacturers get the most from their operations,” says Erin Johnson, director of marketing for Quanex. Our team can’t wait to highlight what’s possible when new technology and innovative manufacturing strategies come together.” Find out more about Liniar ModLok™ bi-fold doors at www.liniar.co.uk. READER ENQUIRY NO: 0918/0113

WALKER PROFILES LOOKS AHEAD TO

A BRIGHT NEW FUTURE

Motherwell-based PVC-U window and door fabricators Walker Profiles is looking forward to a bright new future, following new additions to its portfolio and major investments in equipment and technology, which will see the company challenging for a spot among the top players in the Scottish windows industry.

As well as improvements to its product offer, Walker Profiles has also committed funds to boosting its customer service offer, with an upgraded IT system including a new enquiry management system that will guarantee customers receive the best technical advice and support in an accessible, timely way.

Originally established in 2000, Walker Profiles has recently appointed new owners and a fresh senior management team tasked with driving the business onwards and upwards. With a combined experience of more than 80 years, the management team has already kickstarted the company’s plans for growth with an investment in new welding and reinforcing stations at Walker Profile’s production facility in Motherwell.

Dave MacGregor, Business Development Manager, said: “It’s a really exciting time to be at Walker Profiles, with big investments in our product offer, our manufacturing facilities and our support systems to deliver a more diverse portfolio of higher quality windows and doors to our customers in Scotland. And it’s all backed up with a more attentive customer service. The new investment and renewed drive from the management team is taking our products and service to the next level and we are confident that our clients will be very pleased with the improvements we are making.”

To further improve its product delivery, Walker Profiles has modernised its production control functions, and introduced lean principles to ensure every high-quality product order is completed on time and in full. The company has also refreshed all its accreditations – including ISO 9001, PAS24, Secured by Design and CHAS accreditations – so customers can rest assured the windows and doors they buy from Walker Profiles meet all the latest industry standards. To ensure Walker Profiles remains competitive in a rapidly changing market, the company has also recently expanded its REHAU product portfolio to include a full range of coloured PVC-U options on its casement, tilt and turn and top swing reversible windows plus a new range of patio doors and Secured by Design composite doors (including fire doors). All Walker Profiles PVC-U products are available on a supply only, supply and first fit or supply and full fit basis to maximise flexibility for its customers.

Hormoz Nouri, Sales Manager at REHAU, said: “We’ve worked with Walker Profiles for many years and are delighted to see the changes they have made to increase their market share in Scotland. They are capitalising on the latest trends – like colour PVC-U windows and large span patio doors – and taking steps to enhance the quality of the products fabricated so that customers get the windows and doors they want at the standard they demand. Like REHAU, Walker Profiles are driven to strive for better, and we applaud those values in our trusted partners.” For more information please visit walkerprofiles.co.uk.

READER ENQUIRY NO: 0918/0114

September 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

BOING BOING GROUP

0918/0116

MAKING FIT SHOW DEBUT The Boing Boing Group will be making their exhibition debut at FIT 2019 and making the most of the opportunity to demonstrate what is available from their one-stop-shop fabrication service. The group, led by well-known industry figure Gary Morton, which comprises CentralRPL, CentralASL and Kolorseal Midlands, will be exhibiting the range of PVC-U and aluminium products they fabricate, alongside the new colour coating service they offer from their base in the West Midlands. The group’s stand will also feature GM Fundraising, who will be promoting their 2019 cycling challenge ‘From Russia With Hope’, supporting the push towards their target of raising more than £2 million for their nominated charity, Hope House Children’s Hospices. Group CEO Gary Morton explains their decision to exhibit: “The aim of the group is to offer everything the installer needs from a single fabricator. Whether it’s PVC-U from CentralRPL, aluminium from CentralASL, or painted products from Central Inspired, we have it all and the FIT Show provides a fantastic opportunity for us to meet and talk to installers both local and national. “Equally, our existing customers are invited onto the stand for a catch-up and some hospitality, thus providing us the opportunity to talk some more about the new products and services we’re launching

and find out how else we can better support them. Outstanding customer support, or as we call it ‘customer intimacy’, is at the heart of everything we do. For us, having a stand at the FIT Show will be as much about this as it is about taking on new customers.” CentralRPL Sales Director Martyn Elwell adds: “This will be our first time exhibiting at the FIT Show. It’s a big investment, but we’ve been working hard over the last couple of years to align our product and service offering, so we’ve got a lot to talk about and some exciting initiatives to launch. For us the FIT Show provides the perfect platform to showcase to the industry about everything that makes us a one-stopshop fabricator for PVC-U, aluminium and colour. The stand will also feature a section dedicated to GM Fundraising. Gary explains: “Thanks to the ongoing support and generosity of the FIT Show, we’ve been able to add a little extra to our stand for GM Fundraising. Alongside the team at FIT, this industry has shown us such fantastic support over the years. This space gives us a chance to say thank you, while showing what we’re planning as we push towards our goal of raising £2 million - including a little competition in support of our next cycling challenge ‘From Russia With Hope’. That’s all I’m saying though, you will have to visit the stand to find out more!” The Boing Boing Group and GM Fundraising will be exhibiting on stand D6 at FIT Show 2019. Watch out for more news about the group in the press, or follow us on twitter - @centralrpl and @centralasl For more information about GM Fundraising, visit www.gmfundraising.co.uk.

NEW Slimline SL16 integral blinds

ORDER TODAY Ideal for composite doors and vertical sliding windows Slider or cord controlled options Available in white, beige or silver ONLY from Morley Glass & Glazing

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Uni-Blind sealed units with ScreenLine integral blinds inside.

Tel: 0113 277 8722 Email: info@morleyglass.co.uk Direct fax for quotations: 0113 277 8723 Morley Glass & Glazing Ltd, Unit 3, Leeds 27 Industrial Estate, Bruntcliffe Way, Leeds LS27 0HH.

READER ENQUIRY NO: 0918/0115

www.glassnews.co.uk | September 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TRADESMITH INVESTS TO FOLLOW THE MONEY AND GROW

B & P WINDOWS – THE LATEST SOLIDOR AWARDEE Wakefield based B & P Windows have been awarded Showroom of the Month for August, having recently upgraded their consumer showsite that’s been part of the business from the outset, enjoying a strong 37-year history in West Yorkshire. B & P are a distinctly family-run business with shared principles and have been part of the Solidor network for over 7 years, presenting the business on quality and service, values perfectly aligned with the strong consumer facing composite door brand. They have also recently launched Solidor’s unrivalled and proven online Door Designer, which has enabled prospective customers to build their perfect Solidor online, or onsite, before being passed on for survey and quotation. With around 3-4 installations per week for the family firm, composite doors are a fundamental part of their product range and they are seeing trends towards heritage styles and also contemporary doors in anthracite grey which are influencing sales. Justin Grafton-Holt, managing director of B & P Windows commented: ‘After 37 years in business, we’ve been able to carefully build a highly regarded installation business in Wakefield with true family values. Solidor have been an exceptional business partner for us over the last 7 years and with the new Door Designer proving hugely beneficial, we’re looking forward to continuing to work together well into the long-term.’

From left to right: Jason Grafton-Holt of B & P with Richard Diliberto of Solidor Group

Gareth Busson, head of sales and marketing for Solidor Group commented: ‘B&P Windows are the perfect example of a well-respected family business that relies on strong brands. With our marketing programme and online Door Designer we’re actively engaged with developing sales for our customers, whilst backing this up with world-class service and support for Solidor and also the sister brands of Nicedor and Residor.’

“When the market moves, it makes sense to move and follow the money too,” says Tradesmith MD Mark Hutchinson. “As a premium quality, trade fabricator serving the South East, we’d stuck with a successful formula and our suppliers for 25 years. But in the last five our market changed. Demand for colour and highend windows and doors has grown fast while the commodity white window market has dropped. Customers wanted products and a service that gave them the edge so they could grow profitably. “To give them that, we added the brands with colour and an edge, plus an Amazonstyle delivery service that we’re used to in

The Haves are the homeowners whose spending has driven the demand for colour and high-end windows and doors. They’re predominantly the over 55s, whose homes are appreciating in value, who want to make them look even more beautiful. “Along with our existing lineup of Halo, Warmcore, Masterdor, traditional Sussex Doors, double-rebate composite doors, Ultraframe and Stratus roof lanterns, we have everything an installer needs,” Mark explains. “We invested £130,000 in expanding the factory to 18,000ft2, in new machinery, and in rebranding and signage to refresh the look of the delivery fleet and factory. If you’re anywhere in the South East keep an eye out for our striking livery. Upgrading the two showrooms is next on our list. “With our great choice of brands,” Mark states, “Tradesmith is now the leading supplier of colour in the South East, offering the same lead times for colour as standard white windows and doors. And customers can choose between our standard fast delivery, and Amazon-style 3 Day delivery or Next Day service to meet any need. ”

Please visit www.bandpwindows.co.uk for information about B&P Windows and to view their online Door Designer. For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk. You can also find out further information at www.solidor.co.uk and add to their considerable following on Twitter @solidor. READER ENQUIRY NO: 0918/0117

our personal lives. Deceuninck Heritage, R9, R7, Masterframe vertical sliders and Solidor are brands that open doors and help installers sell to The Haves.”

To help you follow the money, call 01323 849123, visit www.tradesmith.co.uk and follow @TradesmithLtd. Tradesmith Managing Director Mark Hutchinson

READER ENQUIRY NO: 0918/0118

CORNISH FIRM BROADENS ITS HORIZONS WITH REAL ALUMINIUM A Cornish business is set to treble its projected sales of aluminium since taking the leap to REAL Aluminium. Leading installer and trade supplier Horizon Home Improvements spotted the potential to add aluminium to its portfolio and began working with REAL Aluminium at the beginning of 2018. The firm has already seen extraordinary growth since introducing REAL Aluminium and expects to sell three times more aluminium than it originally predicted by the end of this year. Luke Jones, marketing manager at Horizon Home Improvements, explains: “REAL Aluminium has been phenomenal for our business and we couldn’t be happier

with how our first year is shaping up. Aluminium has seen huge growth in the domestic market and installers are definitely seeing the advantages of the increased profit margins it brings. We predominantly supplied PVCu products before but knew that we had a huge opportunity to expand by introducing aluminium to our range. “We were already sourcing PVCu from Customade Group, which owns the REAL Aluminium brand, and were confident that the loyal and experienced team there would work hard to help us achieve our ambitious growth targets. We visited the REAL Aluminium factory and were really impressed with the products and support on offer and immediately

knew it was for us. It was an easy decision to move to REAL Aluminium and the incredible sales figures we’ve achieved in such a short space of time certainly prove that it has paid off!” Horizon sources a wealth of fenestration products from the REAL Aluminium range, which includes windows, bi-folding doors, sliding doors, French doors, residential doors, flat rooflights and lantern roofs. The firm installs REAL Aluminium across Cornwall and West Devon and is successfully growing sales of the range at its two trade counters in Bodmin and Launceston. Horizon has also taken advantage of REAL Aluminium’s industryleading showroom and marketing support package

and has found that the REAL brochures, hardware boards and pull up banners have helped the business to convert more sales. On the back of its success so far, the firm is now upgrading its showroom in Launceston to include REAL Aluminium bi-fold doors and windows.

“The marketing expertise and ongoing support from REAL Aluminium was a big draw for us and we were up and running with REAL in a very short period of time,” adds Luke. “The REAL products are really well engineered and available on attractive lead times, which has helped us to increase

sales at an impressive pace. And customers love the look of REAL Aluminium – it’s easy to convince them to buy into aluminium when the quality is so evident.” REAL Aluminium has made sourcing and selling aluminium easy for installers. It provides a comprehensive showroom and sales and marketing support package to help them confidently step into aluminium and begin selling the most extensive range aluminium windows, doors and roofs available from a single supplier. To find out more about REAL Aluminium, call 01453 826884 or visit www.real-aluminium.co.uk. READER ENQUIRY NO: 0918/0119

September 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

BALLS2 MARKETING BRINGS THE BEST OF THE GLAZING INDUSTRY TO UK CONSTRUCTION WEEK The Doors, Windows & Glass Show at The Build Show is the latest addition to the 75,000 sq. ft. exhibition. Balls2 Marketing was approached by organisers to help bring the best of the glazing industry to the event and the PiGS Product Pavilion was born. Organised by Balls2 Marketing, the PiGS Product Pavilion will feature some of the best products the glazing industry has to offer. It will also offer a great check-in and meeting point for any people in glazing attending the Doors, Windows and Glass Show, who would like to have a coffee and catch-up with industry friends. Sarah Ball, PiGS organiser & director at Balls2 Marketing, the specialist PR & marketing agency for glazing and building products says: “The Build Show started supporting PiGS events last year and it gave us the chance to discuss how we could make sure that the first Doors, Windows and Glass section of The Build Show at UK Construction Week would be a big success. “We knew it was an excellent opportunity to get innovative products and companies from the glazing industry in front of the wider construction audience, including architects, developers, builders and contractors so we suggested creating the PiGS Product Pavilion.

“There will be ten product showcases from across the industry supply chain on the PiGS Product Pavilion, from component suppliers, to fabricators. The stand will also be a place where PiGS can catch up with industry friends and use as a meeting point when they get to the show. “We’ll also have some events going on over the three days, to help people from the glazing industry make the most of the exhibition and help visitors see the fantastic innovation that’s happening in the industry.” Leah Christian, Sales Manager at UK Construction Week said: “We’re so glad to have Balls2 Marketing on board, helping to bring more product innovation to the new Doors, Windows and Glass Show. We really wanted to make sure that we captured the social aspect of the glazing industry too, which is why we love the idea of the PiGS Pavilion.” The Doors, Windows and Glass Show at The Build Show is part of UK Construction Week at the NEC. It is being held between Tuesday 9 October and Thursday 11 October 2018. Visitors can find the PiGS Pavilion on Stand B515 near the entrance to Hall 10, in the Doors, Windows and Glass Show. READER ENQUIRY NO: 0918/0120

LONDON LANDMARK REVITALISED WITH HELP FROM ILLBRUCK Renovations at a world-famous London landmark have been completed with help from sealant, tape and adhesive specialists illbruck. Kew Gardens is known around the globe for its phenomenal collection of over 30,000 rare plant species – many of which are showcased in its mammoth-sized Temperate House, the biggest greenhouse in the world. That greenhouse has recently undergone a comprehensive refurbishment – and illbruck sealant products played an integral role in making that happen. “This wasn’t a minor project,” comments illbruck Product Manager David Naylor. “It involved taking the structure right back to the bare metal and starting again from scratch. “The Temperate House protects some of the rarest plants in the world, and welcomes millions of visitors every year, and that demanded the very highest performance. “That’s why we recommended FS125, our one-part, neutral curing silicone sealant. Its

www.glassnews.co.uk | September 2018

Temperature House at Kew Gardens

longevity, durability and excellent primerless adhesion made it an ideal choice for use on either side of each roof truss, ensuring that rain water runs off the glass and down drainage channels. “The iron trusses themselves received a new coat of paint as part of the refurbishment process, and the stone grey FS125 was closely colour-matched to blend in as much as possible.

CENTRALRPL ACHIEVES ‘SECURED BY DESIGN’ STATUS Fast growing Midlands based Fabricator, CentralRPL Ltd announces their PVC-U windows and doors now offer enhanced security performance following ‘Secured By Design’ approval across their entire product range. Gary Morton, MD of CentralRPL explains: “Incorporating the most demanding of standards, ‘Secured By Design’ is the official UK Police flagship initiative combining the principles of ‘designing out crime’ with physical security. “Since the acquisition of CentralRPL by the Boing Boing Group in 2015, we’ve been working hard to align our product and service portfolio, including a full system move and selection of the very best hardware and ancillary products on the market. With that process now complete, we commissioned some very rigorous independent testing of our PVC-U window and door products, resulting in ‘Secured By Design’ approval on our entire product range. “In addition, we were also able to get SBD approval across the aluminium products we offer through our sister company, CentralASL, thanks to the PAS24 status of the Optimo range of windows and bi-fold, entrance and patio doors designed by AluK. “In a world where we are seeing increasing relevance for enhanced security standards, independently obtaining this level of accreditation backs up our commitment to providing the very best products to our installer customers. As a supplier, we aim for convenience for our customers and attaining this level of accreditation is another example of our drive to become a complete ‘one stop shop’ for our customers.” For more information about the products and services available from CentralRPL visit: www.centralrpl.co.uk.

Gardinia (West Wales) and VEKA are proud to be celebrating a successful 30 year partnership. The Narbeth-based fabricator and installer was established in 1983 and moved over to VEKA profile just a few short years later. A proud member of Independent Network, Gardinia has won a record number of national customer service awards over the years and has a reputation for quality and service, throughout Pembrokeshire and beyond. Gardinia Director David Morris said: “We’re delighted to celebrate 30 years with VEKA in the same year we mark 35 years in business. We’ve never felt the need to change systems suppliers because VEKA Group provides such a range of high quality systems backed up with all the technical support we could ever need. It means we have a huge portfolio of products for our customers to choose from, in almost countless styles and colour combinations. “Our reputation is built on providing the highest standard of product, workmanship and service, so we demand a lot of our suppliers. VEKA has never let us down. “Being a member of Independent Network means that our customers can see immediately that we can offer complete peace of mind when it comes to investing in new home improvements, and our membership has been extremely valuable in securing sales for us over the years.” VEKA Group commissioned a special plaque to thank Gardinia for years of loyalty, which was presented by Business Development Manager Ian Smith to David Morris. Ian said: “It’s a pleasure to work with a firm like Gardinia which has so much in common with VEKA. They’re both very long-standing, family-owned companies that are thoroughly committed to product quality and customer care. Which is probably why they’ve worked so well together for so long. Here’s to the next 30 years!”

“It was hugely rewarding to help revitalise such an iconic building, and we hope we can collaborate with Kew Gardens on similar projects in future!” For more information contact Tremco Illbruck on 02476 855000 or visit www.tremco-illbruck.com. READER ENQUIRY NO: 0918/0121

THREE DECADES WITH VEKA AND COUNTING

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0918/0122

READER ENQUIRY NO: 0918/0123

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification discusses the importance of online business for installers. TRADITIONAL METHODS OF GENERATING BUSINESS Finding a doors and windows installer used to be a simple process and there were several sources of information for a customer to use when trying to hire one. They may have consulted a directory such as Yellow Pages or Thomson to find a professional in their area. Similarly, there was the local newspaper where you could run an advert in the hope that it caught a potential customer’s attention. Word of mouth recommendations were also often relied upon to find someone trustworthy. Of course, directories are still used to this day. However, you’ll often find that people interact with them online via websites and apps such as Yell.com. Print advertising is still very much valid and in circulation, yet there are also new opportunities online for customers to find a competent installer. Word of mouth recommendations have evolved onto the numerous social media outlets available, such as Twitter and Facebook. Recommendations via these channels by friends, family, colleagues and others in your community are even more valuable today.

HOW CAN YOU GET ONLINE? In order to effectively market your business, it is vital for installers to maintain a strong presence online. At the very least, this may mean ensuring your business has a website that customers can find to research your business. Having social media accounts can also help you to directly engage with customers on accessible mediums. As a rule of thumb, you should try to make your business visible on platforms which are frequented by your customers.

SMARTPHONES The vast majority of the UK population now own a smartphone, and a large number of those browse online on their device. One of the advantages of having the internet on a smartphone is that customers can dial a telephone number direct from source and get in touch with a fenestration professional with very little effort. This is just another example of how going online improves traditional means of contact as opposed to replacing it.

Websites, social media, online directories and trade recommendation sites all provide different opportunities to help you generate more business.

WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page).

Having your business online reduces the gap in communication between you and your customers.

*Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.

READER ENQUIRY NO: 0918/0124

stroma.com/certification/doors-windows | info@stroma.com | 0845 621 11 11* 74

September 2018 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

GET READY

PROTECTED FROM FACTORY TO FITTING All Freeflow gutters and downpipes come covered with protective film so they can survive knocks in transit and can be installed without scratches.

FOR THE ‘DOWNPOUR’ OF GUTTERING WORK!

COLOUR DESIGNED TO LAST

Autumn is traditionally a time for consumers to get home improvement jobs done before the Winter sets in. With the lack of rainfall this summer gutters have been sitting idle but been subject to massive changes in temperature from highs of 30o to lows of 10o. With the inevitable expansion and contraction this brings it’s likely that with the first downpour gutters will have developed leaks. With this in mind Freefoam have now launched a new version of their rainwater brand Freeflow® brochure. Showcasing the full range of Square, Round, Ogee, Deep and Cast Iron effect PVC guttering and illustrating the major benefits of their innovative system the brochure is a great selling tool for all fitters. Whilst

guttering is often seen as a commodity, with one brand very much like another, Freefoam has developed a series of clever innovations to raise the bar on guttering and solves the usual niggling issues - such as scratches on the outside, discolouration over time and call backs to leaks – making life easier for installers!

COEXTRUDED TO REDUCE MAIN CAUSE OF LEAKS Each rainwater system is co-extruded with a white interior and a range of exterior colours. This innovation means that while the interior is exposed to sunlight as normal, it absorbs significantly less heat from

the sun and expands far less along its width and length. This dramatically decreases the probability of leaks and creaks!

compressible seals which create flexible water-tight joints when lengths of guttering are connected together.

WATER-TIGHT JOINTS

The seals allow gutters to move without making a noise and without creating the gaps which cause leaks.

Freeflow features pioneering long-life

Freefoam is the colour specialist. Offering White, Black, Brown, Caramel and Grey rainwater ranges using Freefoam’s patented ColormaxTM technology - an advanced master-batching process with a blend of natural PVC and pigments that are simultaneously coextruded to produce built in colourfastness, colour variety, and reliable colour matching, all guaranteed for up to ten years. Copies available from your local Freefoam stockist. Tel: 01604 591110 www.freefoam.com READER ENQUIRY NO: 0918/0125

0918/0126

Self-certify your doors & windows installations online Stroma Certification Competent Person Scheme just (+VAT)

£255

✓ Join a UKAS accredited scheme ✓ Save money on building notification fees ✓ Offer customers a 6 year guarantee PLUS! TrustMark membership, MTC cards and bespoke insurance policies also available.

Apply online: stroma.com/certification/doors-windows 0845 621 11 11 * | info@stroma.com *Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420

www.glassnews.co.uk | September 2018

CERTIFICATION

READER ENQUIRY NO: 0918/0000

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

SCREEN TIME FOR WARMCORE AND GLOBAL WarmCore windows and doors have been installed on one of George Clarke’s Old House, New Home projects, aired on Channel 4 in August. The third episode of the series featured period properties in Wales and Hove, where the WarmCore bi-folding door and full height windows were installed in a renovated kitchen by The Window Workshop, working with Empire Construction Group. The homeowners had been granted planning permission to extend the small kitchen at the rear of the period property, but

not to add the full wrap around extension that they had hoped for. This gave them an L-shaped room which they needed to convert into a kitchen, dining and relaxation space. With two large WarmCore windows, a WarmCore bi-fold and Global roof, they have created a space which connects the kitchen and garden while maximising the space and light available. In addition, the homeowners opted for an anthracite grey interior finish, streamlining the grey accents which feature throughout the rest of the

kitchen space to seamlessly blend the old with the new. Daniel Revell from The Window Workshop, said: “It was by chance that we got involved in the project. We do a lot of work with Empire Construction Group who happened to be working around the corner from the production company’s HQ in Brighton. “One of the George Clarke team poked their head over a fence and asked if they had any interesting projects coming up - it just so happened that they had been let down last minute for another project and had a gap to fill, so Marcus and the team from Empire Construction were more than happy to help out. “We installed a three-pane WarmCore bi-fold door and two full-height windows along with a glazed Global lean-to roof with a front box gutter in a modern anthracite grey finish. “We have been using WarmCore for around four

years now. With its crisp, stylish aesthetics, it’s been a real winner for us. Its thermal properties due to the hybrid PVC-U and aluminium construction are a big plus, and the dual colour flexibility and choice of profiling styles gives our customers a real choice and food for thought which other systems just don’t offer. “When we found out about the upcoming job, there was the usual clamber to get first dibs on who was to be involved. We are a small company so we could send the ones who wanted to be there – they were nervous but keen to do themselves and our company proud on site, even if I did joke with them about needing to spend some time in make-up first…. All worth it for the three seconds they appeared on the show!” For more information about WarmCore or Global please visit Synseal.com/our-brands. READER ENQUIRY NO: 0918/0127

SWISH WEBSITE NOW OPTIMISED TO BOOST LEADS FOR INSTALLERS Swish Window Systems, an Epwin Window Systems brand, has just upgraded its website to help drive leads for its installers. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “The developments we’ve made to the Swish website will connect homeowners with their local installer much more quickly and easily than ever before.” Two key developments have been made to the homeownerfocused site. Over a thousand landing pages have been developed for all the major towns and cities in the UK to boost search engine optimisation and help drive local traffic to the website. The second development is the inclusion of a ‘find an installer’ facility on the website. The facility means visitors can enter their town or postcode and see details of the Excellence as Standard member installers closest to them.

“Visitors can request copies of Swish brochures. They can also read more about the Swish brand, its background and credentials to highlight the reliability and longevity of the brand as well as demonstrate its authority in the market place.” The new developments enhance the visitor experience even further. As well as the new additions, there is plenty of information on all Swish brand products, showcasing their features and benefits plus stunning images to highlight

EVERGLADE LAUNCHES NEW PRODUCT SELECTOR TOOL “Talking to customers gives us the ideas for our literature, sales tools and technical support guides,” explains Jay Patel, Sales & Marketing Director at Everglade Windows. “We talk to them about what challenges they face, whether it’s during the sales pitch or installing on site and then come up with new ways to help make their lives easier. That’s where the idea of our new product selector came from. “Homeowners are so well-informed nowadays – they do their research online and they know all about energy efficiency, security standards and how many colour options are available. Sales teams need to be more informed than these smart homeowners and understand their products inside out. “The easy-to-use product selector is a great tool to facilitate this knowledge and gives them a quick reference guide for specific figures, certifications and design options available.” The printed, folded product selector tool is a matrix grid that covers the features and benefits of Everglade’s full window and door range, including the exclusive aïr range. It lists full benefits and design options of windows, entrance doors, patio and French doors, bi-folding doors, sliding and lift & slide doors. Launched at the recent Everglade Trade Customer Conference, where more than 100 delegates received real business advice from Everglade and its supplier partners, the product selector has already proven to be a hit with installers.

the aesthetics of the market favourite. Visitors can request copies of Swish brochures. They can also read more about the Swish brand, its background and credentials to highlight the reliability and longevity of the brand as well as demonstrate its authority in the market place. Swish has always been a very powerful proposition for fabricators and installers because it is renowned as the window and door brand that’s recognised by 7 out of

10 homeowners. Excellence as Standard, Epwin Window Systems’ membership programme, helps companies continuously improve and offers a wealth of business support initiatives. With the new developments on the Swish website, becoming an Excellence as Standard Swish installer is looking a more attractive option than ever.

To get your free copy of the product selector and help your sales team get more informed about Everglade products, visit https://www. evergladetrade.co.uk/customersupport/marketing-support/.

Tel: 0808 178 3040 www.swishwindows.co.uk READER ENQUIRY NO: 0918/0128

READER ENQUIRY NO: 0918/0129

September 2018 | www.glassnews.co.uk

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

POLYFRAME EXTENDS PVCU RANGE WITH NEW CONSERVATORY OFFERING Polyframe is set to help even more installers grow their businesses and steal a march on their competitors with an enviable new conservatory offering. Available in September from the UK’s number one PVCu fabricator is Polyframe Conservatories – a full conservatory solution, which brings five market-leading profiles from REHAU, VEKA, Halo, Duraflex and Eurocell together with the UK’s best-selling conservatory roof system from Global. The development means that installers can now combine any profile with the nation’s favourite PVCu conservatory roof to suit the needs and budget of the homeowner. Richard Lee, managing director at Polyframe, Halifax, explains: “We’ve been working very hard at Polyframe to develop an extensive package that helps installers to explore new opportunities and win more business. Polyframe Conservatories is the latest addition and it brings even more choice and greater added value to our customers. “There is still a high demand for conservatories in the UK and, by delivering the widest selection of profiles and the most popular roof, we enable installers to choose the most suitable profile for each individual conservatory installation. Our

range of PVCu products is the biggest in the industry and this development means that installers will be in a really strong position to make the most of the possibilities in the conservatory sector and maintain a commercial advantage.” Polyframe’s standard conservatory specification comes with a sculptured frame in warm white with clear low-e glass in the frame and Blue Solar, low-e glass in the roof. The range is available in a number of designs including Edwardian, Victorian, T-shaped, P-shaped, Gable, Lean-to and Lantern style, to suit any style of home. The design team at Polyframe is also on hand to help installers develop special custom designs for homeowners looking for something different. Polyframe conservatories come in a range of standard colours – white, golden oak, rosewood, cream woodgrain, golden oak on white, rosewood on white, black/brown on white and anthracite grey on white on a lead time of just two weeks. Special colours are available on lead times of five to six weeks and Polyframe can colour match any foils to eliminate the risk of a mis-matched conservatory. Richard Lee adds: “This new offering is designed to help installers to sell more

so we provide all the guidance they need and support them with a complete marketing package. This includes a brand new dedicated 24-page retail conservatory brochure, which has been designed with the needs of the homeowner in mind.” There are a number of roof glazing options for the new range of conservatories, including solar control glass, self-cleaning glass or polycarbonate. Durable and maintenance-free, the roof has also been rigorously tested and passed by The British Board Agrément (BBA).

Polyframe operates nationally and has four PVCu production sites in Norwich (fabricating REHAU), Halifax (fabricating Halo and Eurocell), Gloucester (fabricating Duraflex) and Livingston (fabricating VEKA) which collectively fabricate more than 13,000 frames a week. For further information on Polyframe Conservatories and to obtain a copy of the new brochure, call 02838 338887, email conservatories@polyframetrade.co.uk or visit www.polyframe.co.uk. READER ENQUIRY NO: 0918/0130

ATLAS INSTALLATION OF THE YEAR WINNERS ANNOUNCED Designed to recognise outstanding design and installation skills as well as inspire installers around the country, the Atlas Installation of the Year Awards is always hotly-anticipated. And, according to Gareth Thomas, sales director at Atlas Glazed Roof Solutions, the standard this time round has been higher than ever. “It’s been a truly amazing year, with an astonishing range of installations setting ever-higher standards,” he said. “The quality of these installations is just incredible and it’s so gratifying to see our installer partners really making the most of the Atlas range of products. Every one of the finalists can be extremely proud of their achievements even if they made the judges’ task tougher than ever!” This year’s panel of judges once again included the editors of Glass and Glazing Products and Windows Active and they had the unenviable job of sifting through the monthly winners from 2017 to choose the three finalists – plus a special additional award. Taking the top spot was Village Conservatories with their stunning L-shaped orangery. Bringing together aluminium, reclaimed brick, glass and two large Atlas lanterns, their design impressed the judges with its clever use of space around the home, great finishing touches and the quality of installation given the challenges it created. The finished orangery shows off the roof to its best, with a sleek

www.glassnews.co.uk | September 2018

minimal appearance reflecting Atlas’s ‘More Sky, Less Roof ’ approach. “What can I say?” commented Village Conservatories’ owner Colin Dicker. “I’m as ecstatic to win this award as our client was with their orangery! We’ve always chosen Atlas products because we know they’re the best. Their two lanterns really make this project special and they perform superbly all year round. I’d like to thank Atlas – and the judges, of course – for giving us this accolade – we’re over the moon!” Second place went to March 2017 winner Vale Orangeries from South Wales. The judges loved the way their design for a light and airy ultramodern extension used a full range of glazing products, including the Atlas Flat Rooflight, and cleverly made the most of the space. “The idea was to create a real ‘wow’ factor with a light-filled contemporary family space

Vision Conservatories

Vale Orangeries

Keymer Double Glazing

and, in choosing the very best roof system available, we knew there’s no compromise with Atlas,” said Dean Edmonds, Vale Orangeries’ owner. “We’re glad we did – not only has it become a flagship project for us, it’s won us this prestigious award!” In third place was Vision Conservatories, who won in May. Their design for a home in a Wiltshire village successfully bridged the addition of a contemporary extension to a traditional house, using a bold pyramid lantern to create a striking look. The judges were particularly impressed by the seamless combination of old and new, the use of an otherwise redundant space in the garden and the choice of lantern for maximum light. On receiving the award, Mike Keeling of Vision Conservatories was quick to praise not only his own team, but Atlas too. “I’m really chuffed to be in the final three! We knew our design was good and the guys did a fantastic job on the installation – but it’s the quality of the Atlas components that make it all possible. They help us achieve that perfect look time after time, giving customers just what they want.” The judges also announced that this year’s winner of the special Innovation Award was Keymer Double Glazing from West Sussex. Their one-off extension on a grand, multilevel property combined the clever use of space with a large Atlas lantern to create as much light as possible in an underground extension, which the judges loved.

Village Conservatories

“We only use Atlas as we feel they’re the best on the market,” said Keymer’s sales director, Kieran Collins. “That’s why their lantern was perfect for this prestigious project, creating a fabulous look. The client loved the finished result and we’re extremely proud to have the quality of our design acknowledged with this award.” Congratulations to all this year’s winners and, with the monthly competition between Atlas installers as hotly-contested as ever, the team at Atlas is looking forward to honouring even more amazing designs in 2018. Find out more about the 2018 winners by visiting: www.atlasroofsolutions.co.uk/ installation/installation-of-the-year-winners For further information on the range of Atlas lanterns, contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk. READER ENQUIRY NO: 0918/0131

CONSERVATORIES

SOFTWARE & IT

LEKA POPULARITY

BM ALUMINIUM DELIVERS LOGIKAL SOLUTION FOR EXPRESS BI-FOLDING DOORS

REFLECTED IN ITS FIGURES

LEKA System, home of innovative solid and orangery roof solutions, has taken the market by storm in recent years. In the past year, the company has trained over 400 fabricators and installers to help them get up and running with LEKA products quickly. This impressive figure shows just how quickly LEKA products have proved their value in the marketplace. But that’s just the start of the story. LEKA recognises that the key to supporting its fabricators and installers effectively is to ensure there is strong market awareness that will generate leads. For that reason, 90% of LEKA’s annual marketing budget is spent on consumer-driven marketing, including TV advertising. Rhys Hoddinott of LEKA Systems said: “We spend our budget where it will see the most value – in generating leads for our customers. We’ve had incredible results and plan to quadruple our marketing budget in the next financial year to make even more of an impact.” Of course, if leads are going to convert to sales, the products need to deliver – and it’s here that LEKA excels. The LEKA Warm Roof and the LEKA Orangery Roof tap into the trend towards creating open plan living spaces with greater flexibility than a traditional conservatory. The LEKA Warm Roof is a solid roof solution that is perfect for retro-fitting on existing conservatories that suffer from being too hot or too cold because it has a U value as low as 0.14 W/m²K. It typically weighs within 10-12% of a traditional glass conservatory roof which means that in most cases existing conservatory frames are able to take the weight of the new LEKA roofing system without needing additional reinforcement (dependant on tile covering choice). The LEKA Orangery Roof is similarly thermally efficient and offers a lantern-style solution that creates the sophisticated, light-filled space that is so popular with homeowners at the moment. So, if you want a value-added product from a company that’s proactive in lead generation to help you maximise the opportunities, contact LEKA today. Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 0918/0132

The UK’s Leading Glass & Glazing Newspaper

One of the UK’s biggest and best known aluminium folding door specialists, Express Bifolding Doors, has integrated its software set up using BM Aluminium’s LogiKal system to help it manage its impressive ongoing growth.

Previously, Express Bi-folding Doors had used several different proprietary software programmes provided by the systems companies it works with, including Schüco and Smarts, as well as two stand alone versions of LogiKal – one open and one closed.

Led by Express Bi-folding Doors’ Senior Business Analyst Mark Gregoire in partnership with Dan Hodges and Perry Mace from BM Aluminium, the aim of the project was to achieve better synergy between the systems being used in different departments to create a greater level of transparency.

He approached BM Aluminium at the end of 2017 to develop a solution which was more appropriate for the requirements of the business as it continues to expand, with the implementation project beginning at the start of 2018.

While this was manageable several years ago when the Leeds based business was turning over £5m, Mark felt that it was limiting efficiency now that the turnover is closer to £26m, and leaving too much potential for errors.

The LogiKal installation now manages all order processing and manufacturing at

Express Bi-folding Doors, linking to Schüco, Emmegi and Elumatec saws, as well as two CNCs and an Emmegi Quadra machining centre. Efficiency has increased dramatically with position library templates helping to standardise production and outputs. It has been a largely bespoke installation, since the Express Bi-folding Doors product range includes many non standard products, some even using profile and cill combinations from different manufacturers. BM Aluminium’s programming team have opened individual system databases to each other and produced bespoke spreadsheets on bills of materials to facilitate automatic stock reordering. Mark Gregoire says the result is impressive: “We are already seeing increased efficiency and better communication and understanding between departments. We had been looking at a new ERP system to manage our bill of materials but LogiKal has proved such a success that we have extended it to stock control as well. “Standardising orders to suppliers and being able to really analyse our job costings has been one of the biggest benefits so far, but we know there is still lots more we can achieve with LogiKal. “Moving forward we are looking at using the software throughout the entire business from order right through to delivery, and are already planning to add quotations and surveying next. “Dan, Perry and the whole team at BM Aluminium have provided outstanding service to us all the way along and clearly understand our business. They have worked hard to make sure LogiKal meets our very specific requirements and I’m looking forward to working with them during the next phase.” Express Bi-Folding Doors has three 50,000 sq ft units in Leeds housing the manufacturing, despatch and showroom facilities for its aluminium roofing systems, windows, folding and sliding doors. These are all now linked using LogiKal, and the additional showrooms in Redhill, East Kilbride and Romford will also be linked in the future. More details are available at: www.bmaluminium.co.uk and at: www.expressbifolds.co.uk. READER ENQUIRY NO: 0918/0133

September 2018 | www.glassnews.co.uk

0918/0134

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15/01/2018 18:55

GGF

2018 PREVIEW

HEALTH AND SAFETY MATTERS Phil Pinnington, Director of Health and Safety Glass and Glazing Federation In recent conversations with HSE Inspectors who have prosecuted cases, they will always submit GGF Codes of Practice to the Court as evidence of the standards expected in the industry. For those prosecuted this has been used as evidence against them, to show they are not following best practice. So, how can the glass and glazing industry show continuous improvement in the safety arena? Health and Safety professionals in our industry are in arguably a much envied position. We are able to be the conduit of new ideas. Safety as a moral concept has no boundaries and when a solution comes around we are obliged to make sure this is shared across as wide a network as possible. The GGF is therefore in a very unique position as a trade organisation, to have this network and to be in a position to allow our Members to benefit from these innovations. From visiting GGF Members UK-wide, I witness many examples of innovation. Often their solutions are regarded as

“Next month the GGF will present its first Gold Award under the GGF GLASS Charter Merit Scheme. Not only is this the first member to attain this level, but just as importantly their achievement has successfully addressed a safety issue that has challenged our industry for many years.” 80

THERMIX:

THE LATEST ON GLASSTEC 2018 Ensinger is celebrating 25 years of Thermix – and bringing several innovations to the leading global trade fair for glass processors. 1993 saw the development of Thermix, the world’s first coextruded spacer profile for the “Warm Edge”. This made it easier for insulating glass manufacturers to switch from aluminium to a thermally optimised edge bond. Within the easy-to-process and versatile Thermix range, Ensinger the plastics specialist is now further expanding the options with regard to design, performance and handling.

FAÇADE SPACER WITH BLACK FLANK

Phil Pinnington

routine and I hear comments such as, ‘it’s just what we do around here’ but I believe they don’t give themselves credit for what they’ve truly achieved. Next month the GGF will present its first Gold Award under the GGF GLASS Charter Merit Scheme. Not only is this the first member to attain this level, but just as importantly their achievement has successfully addressed a safety issue that has challenged our industry for many years. The Window Company (Contracts) Ltd based in Chelmsford, a family owned business, displayed the essential passion and commitment to Health and Safety, by working with company that fit-out vans, to design a system so installers have no need to access the vehicle’s roof for materials. It proved a simple, well thought through solution that shows that you don’t need to be a large company with huge resources to invest in safety.

READER ENQUIRY NO: 0918/0135

To achieve perfect, frameless façades, Ensinger is now offering Thermix TX Pro in all sizes, also with flanks that have been printed black. These are a simple means of preventing the visual interference, known as “flashes”, that occurs as a result of stainless steel covers shining through in the edge zone of the glazing despite careful processing. Colour-fast and UV-resistant, Thermix with a black flank ensures a uniform, aesthetically convincing façade appearance.

FOR THE MOST EXACTING STANDARDS: THERMIX LOW PSI “In addition to Thermix TX Pro, with the new Thermix Low Psi we are setting standards when it comes to ease of processing and energy efficiency”, Rolf Friedrich Buhl, the Sales Director for Thermix at Ensinger, is pleased to report. “With an impressive Psi value of just 0.029 W/mK1, the Thermix Low Psi is one of the best thermally optimised spacers in the high-performance segment. This product makes it possible to optimally satisfy the most exacting standards for passive houses and ‘green building’.”

Thermix TX Pro with black flank for perfect frameless façades

Thermix Low Psi is available in the sizes 12, 14, 16, 18, and 20 mm as well as in the standard colours of black and light grey and four special colours

Flex 20: The wooden pallet contains 20 boxes with Thermix spacers and muntin bars in individually selected dimensions and colours

Thermix Low Psi consists of glass fibre reinforced polypropylene (PP). A multilayer barrier film on the spacer serves as a highly efficient gas and moisture barrier and ensures the reliable adhesion of polyurethane sealant, silicone and hot-melt butyl. Clean butyl sealing is ensured by very low product tolerances, wide flanks and accurately fitting corner connectors in the case of a sawn profile or cleanly bent corners with minimal widening in the case of a hot-bent frame.

FLEX 20 FOR SPACERS AND MUNTIN BARS A flexible packaging design is now making it easier for retailers and insulating glass manufacturers to stock up on goods. Using Flex 20, 20 individually selected spacer and muntin bar variants can be assembled on a pallet as needed. Where there is limited warehousing space, a greater range of products and higher degree of processing flexibility can thereby be optimally guaranteed. 1 Representative Psi value for triple insulating glazing Ug=0.7 W/m2K in a wooden frame, determined in accordance with the ift guideline WA-17/1m cf. BF data sheet W36 Thermix Low Psi.

READER ENQUIRY NO: 0818/0136

September 2018 | www.glassnews.co.uk

2018 PREVIEW

The UK’s Leading Glass & Glazing Newspaper

JOIN THE INDUSTRIES’ IN-CROWD AT SWISSPACER AIR THE THERMOBAR IN DÜSSELDORF! ON DISPLAY AT GLASSTEC 2018

Thermoseal Group is set to host its popular ThermoBAR to coincide with the Glasstec 2018 Exhibition in Düsseldorf. Entertainment, food and drinks will be flowing on Wednesday 24th October at the after-show party at the ThermoBAR, aka McLaughlin’s Irish Pub in the Altstadt – the same location as last time. Entry is limited to those issued with entrance bands. E-mail marketing@ thermosealgroup.com to reserve yours now!

Thermoseal Group is also hosting exhibition stand number A14 in Hall 17 at the Glasstec Exhibition, Messe Düsseldorf 23-26 October where you’ll be able to see the Group’s representatives for the latest updates. Find out about its industry-leading Thermobar and Thermoflex Warm Edge Spacers, as well as its world-renowned DecraLed decorative range, or any of the Group’s 2500-plus range of insulated glass components. The Group’s Head of Marketing and Communications, Samantha Hill tells us: “The ThermoBAR’ is dedicated to our industry-leading highest-performance spacer bar – Thermobar Warm Edge Spacer – and all guests will be pre-issued with a flexible rubber band to give them entrance to the private party. “This year, we’ll be hosting a Wild West style dual tournament and other games for those who’d like to join in. There’ll also be a live band to get the party into a swing and we’ll be serving a range of food and drinks for our guests. “Glasstec Düsseldorf has always proven a great location for Thermoseal Group to find International business prospects and also to meet up with our UK customers visiting this hugely popular show. Since the last show in 2016, we have increased production of both Thermobar and Thermoflex, added the vast DecraLed range to our portfolio and are again ready to take on more International business.

Visitors to SWISSPACER at glasstec 23-26 October will see the new and enhanced SWISSPACER Air in action. This small, innovative component is designed to regulate air pressure and prevent sealed unit failures caused by counteracting climatic loads or changes in altitude. SWISSPACER Air fits unobtrusively into the SWISSPACER spacer bar and sealant, relieving changes in air pressure inside the unit that cause unit failure, including glass breakages on occasion.

“Our whole UK and International sales team will be at the event and of course at our party. The party is not really for business, it’s our contribution to the industry and a thank you to the customers and contacts we are and will be working with over the coming years. “Our party invitations will be sent out shortly. All we ask is that those wishing to attend e-mail marketing@thermosealgroup. com with their name and contact details so that we can make sure we cater for them. Party entrance bands will be required to get into the bar and will be issued in advance. We look forward to the event and to raise a glass to future business.” For further information about Thermoseal Group, call +44(0)121 331 3950 or visit www.thermosealgroup.com. To see why we are industry leaders watch our ‘About Us’ video at: http://www.thermosealgroup.com/ news/details/149/new-thermoseal-groupvideo-showcasing-its-bespoke-warm-edgeproduction. READER ENQUIRY NO: 0818/0137

SWISSPACER Air provides a solution for a fundamental problem in the industry. The air in the space between the panes adapts continuously to the surrounding air pressure but is constrained because the system in the unit is closed. If the unit is installed at a different height above sea level from the level it was made, no pressure compensation takes place. That can lead to significant deformation with glass panes bowing out if the inside pressure is greater or sucked in if the internal pressure is less than the external atmosphere. Either way, the seal can be broken and the unit fail. Until now, sealed unit manufacturers and window fabricators have had to consider carefully the difference in air pressure between the production site and place of installation, and the effect also occurs during transportation when there are large height differences, such as through tunnels, over mountain passes, or by air freight. The risk of such damage can be minimised if continuous pressure equalisation takes place between the external atmosphere and the air in the sealed unit. SWISSPACER Air is a metal sleeve with a special integrated membrane that regulates the air pressure between the panes of glass as it changes with altitude. The component can also be retrofitted to existing windows with SWISSPACER warm edge spacer bars to ensure long-term performance of the unit.

Visitors to SWISSPACER at glasstec 2326 October will see the new and enhanced SWISSPACER Air in action

Dr. Martin Henseler, Head of Development and Product Management at SWISSPACER says: “We initially launched SWISSPACER Air in 2016, but we found some minor manufacturing issues that needed further development. Our Research & Development team made the relevant changes to the design and after extensive testing, we are delighted to launch the product at this year’s glasstec.” Karl Theo-Roes, Head of Market Development and Innovation at SWISSPACER says: “SWISSPACER Air is a simple, reliable component that helps regulate air pressure inside sealed units to prevent failure caused by changes in atmospheric pressure. It’s easy to install and can be fitted in less than three minutes, saving our customers valuable time in the manufacturing process.” SWISSPACER Air has been thoroughly tested by IFT Rosenheim and is currently in the process of being approved by the German Institute for Construction Engineering (DIBT). Visit SWISSPACER at glasstec on Stand F42 in Hall 11, 23-26 October 2018. For more information, visit www.swisspacer.com or call 01908 335190 to find out more. READER ENQUIRY NO: 0818/0138

SUPER SPACER’S VERSATILITY TO TAKE CENTRE-STAGE AT GLASSTEC 2018 Warm-edge experts Edgetech will be showcasing Super Spacer’s market-leading versatility at glasstec, the world’s biggest glass industry trade show. Drawing over a thousand exhibitors and 40,000 show-goers from 100 countries, glasstec is an emphatically global event, seeking to tackle the biggest issues facing world glass and glazing. In 2018, visitors to Dusseldorf will be discussing Industry 4.0, the rise of thin glass, facades and smart glass, and new trends in interior design among other hot topics. At Edgetech’s stand, the respected firm will be celebrating the hundreds of bold and ambitious building

www.glassnews.co.uk | September 2018

projects that Super Spacer has helped bring to life from Scandinavia to the Middle East, including Zaha Hadid’s the Opus in Dubai, and the stunning Elbphilharmonie in Hamburg, Germany. It will showcase the state-of-the-art glass architecture featured in these and a whole host of other Super Spacer-enabled developments all over the world. “Our aim at glasstec is to show the industry just what Super Spacer can do,” comments Edgetech Managing Director Chris Alderson. “From minus-degree temperatures to the deserts of the Gulf, time

and time again Super Spacer has offered outstanding performance as part of some of the most striking and ambitious buildings on the planet. “Its structural foam absorbs the pumping motion caused by rapid increases and drops in temperature, preventing wear on the primary seal and ensuring longevity in any climate zone. And its flexibility means it can be incorporated into units in whatever weird and wonderful shape an architect can dream up. We can’t wait to demonstrate all this and more at glasstec. Come and see us at Stand C61 in Hall 17 from the 23rd to the 26th of October!”

If you’re looking for a spacer bar supplier you can trust, please don’t hesitate to get in touch. www.edgetechig.co.uk. READER ENQUIRY NO: 0818/0139

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NEW APPOINTMENTS

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TITON APPOINTS NEW AREA SALES MANAGER FOR TIMBER AND PVCU DIVISION Leading ventilation and window hardware manufacturer Titon has appointed Mark Barzotelli as Area Sales Manager for its Timber and PVCu division. Mark will be covering the South and South West area of England, along with South Wales. Reporting to Titon’s National Sales Manager Matthew Yates, he will be responsible for sales and specification of Titon’s expanding window and door hardware ranges – including trickle vents – to fabricators of PVCu or timber windows and doors.

0918/0140

Mark lives in Brixham in Devon. His pastimes include motorcycling and raising money for charity – he has previously completed a charity motorbike ride from Lowestoft to Land’s End to raise money for the Devon Freewheelers, a team of volunteers who deliver essential medical supplies, including blood for transfusions, around the UK. He was also part of the Teignmouth Lifeboat Crew for 8 years. For more information about Titon’s Ventilation Systems Division, please visit: www.titon.co.uk.

Formerly a Sales Manager for Essex-based hinge, fitting and window hardware producer Nico Manufacturing, where he worked for 11 years, Mark brings with him a wealth of experience in window and door hardware. He also has an HNC diploma in building construction. Commenting on his new role, Mark said: “Having been in the industry for some time, I know the Titon team well and I’m delighted to have joined them

at such an exciting time for the company. I’m looking forward to working on increasing sales and developing awareness of the brand’s excellent products.”

READER ENQUIRY NO: 0918/0141

TEN YEAR MILESTONE FOR CARL F GROUPCO’S MARKETING MANAGER Clare White, Carl F Groupco’s Marketing Manager, celebrates ten years working for the national hardware distributor. Her career with the company has seen her progress from Marketing Assistant to Executive and, in 2014, she was promoted to Marketing Manager. Career highlights have included helping to establish the organisation as a major player in the UK’s hardware distribution market. The opportunity to launch two brands have also been significant landmarks – the first was Carl F Groupco, which followed the merger of Groupco with Carl F, and secondly, Clare played a key role bringing SmartSecure to market, which put the company on the map as pioneers in electronic door locking and access control. Clare confirms that the company’s main focus is to ensure the customer is always front of mind and to put the building blocks in place to support ongoing development of the organisation. She reports that Carl F Groupco is focussed on both today’s hardware needs and ensuring the business continues to be centrally placed in the fittings industry of the future. Commenting on her objectives in managing the marketing for Carl F Groupco, Clare said: “We create literature, websites and catalogues designed to bring real benefit to our fabricator customers.

Clare White celebrates ten years working for hardware distributor Carl F Groupco

Rather than merely being a promotional opportunity for Carl F Groupco, our marketing is produced as an extension of our customer service to enable easier purchasing decisions. “We are all about long standing relationships with our customers and manufacturing partners, which gives us a client centric focus and strong foundation to continue to grow our business.” Reporting to Managing Director, John Crittenden Clare manages a Marketing Assistant and liaises closely with Carl F Groupco’s sales, technical, purchasing and distribution teams. Tel: 01733 393330 www.carlfgroupco.co.uk READER ENQUIRY NO: 0918/0142

September 2018 | www.glassnews.co.uk

CAREERS

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NEW APPOINTMENTS

AVANTEK APPOINTS BISHOP AS NEW MD

NEW APPOINTMENTS

HURST’S GROWTH SPURS WINDOW RECRUITMENT DRIVE WIDGETS MAKE

IT A DOUBLE APPOINTMENT

Rapid growth at Hurst has spurred a major recruitment drive at the company. With several new customers on board and increased production across door panels and composite doors, Hurst has already created four new roles within its customer service and sales order processing departments. And now, as part of its strategy for planned growth, the firm will soon be recruiting additional factory and office staff to satisfy increased demand.

Avantek Machinery has announced that Nigel Bishop is promoted to Managing Director from 1st August 2018, assuming full responsibility for the day-to-day operation and strategic direction of the company. Nigel has been with Avantek as Sales Director since early 2016, and has made a positive contribution to the business during that time. His 20 years’ experience in the windows machinery market has proved invaluable in developing not only the product range, but also the Avantek team and the customer base. Nigel comments: “I’ve been getting more involved with the running of Avantek over the last few months and am delighted to be able to continue taking the business forward. We have a great team here at Avantek Machinery and I’m excited to see what we can achieve.” In May 2014, Avantek became part of the Flamstead Group of companies, owners of HL Plastics and the Liniar brand of PVCu windows, doors and roofs. With the Flamstead Group’s resources behind them, Avantek provides a different approach to windows machinery by having machines on a much reduced lead time or even available from stock. An official Wegoma, Urban and Supercut dealer and stockist, Avantek supplies a full and comprehensive product range from hand tools up to and including fully CNC controlled production lines. The team’s comprehensive industry experience has been gained over decades to address the various challenges of window manufacture. For more information on Avantek go to www.avantekmachinery.co.uk or call 01332 883910. READER ENQUIRY NO: 0918/0143

www.glassnews.co.uk | September 2018

“This is proving to be another momentous year for Hurst,” says Mark Atkinson, Sales Director at Hurst Plastics. “Our OTIF performance over the last 12 months has been impressive despite production of door panels increasing by 50% and output of composite doors set to exceed 500 a week. “We’re delighted with these strong figures and are really proud to have retained our record for maintaining consistently high levels of service despite this increase in business. As part of our planned growth strategy, we’ve strengthened our customer service and sales order processing teams to help sustain these service levels and we plan to recruit more new people in preparation for continued growth within the business.” This latest recruitment drive is part of Hurst’s mission to be ‘the easiest business to work with’ by providing the best possible customer experience and making the process of buying, ordering and supplying high quality doors and door products as simple as possible. The new members to the team are Estella Precious, Rob Lippiatt, Lianne Storey and Holli Hutchinson. Their appointments have made Hurst’s customer service team one of the biggest and most experienced in the door industry. Mark adds: “It’s an exciting time for the business and, to support our growth, we are investing heavily in creating the right team. We are confident that we supply the best doors in the UK, but we know that it is equally important to support our customers with the best possible service. What defines our business is our people, who are all highly experienced and dedicated to supplying the finest quality doors, whilst building strong, loyal partnerships with our customers. “Our four new starters are motivated to deliver a personalised service and create exciting opportunities for our customers and I’m looking forward to the next phase of development and growth within the business with them on board.” Estella Precious, Customer Service Advisor, is one of the new recruits. She said: “I’ve worked within the customer service

“I’m really proud to be part of the Hurst team - it’s great to work for a company that’s so passionate about the products it produces and the customers it serves.” industry for more than 15 years and it’s terrific to have joined the fantastic team at Hurst. Working within Hurst’s customer service team is fast-paced, challenging and varied, with a central focus on customer care and satisfaction. I’m really proud to be part of the Hurst team - it’s great to work for a company that’s so passionate about the products it produces and the customers it serves.” Hurst’s recruitment programme follows a £650,000 investment in new machinery and delivery vehicles at Hurst to boost its capabilities and continuously improve levels of quality, service and value. The customer service and order processing teams support Hurst’s external sales team, which has successfully increased the firm’s customer base by some 20% this year. The people in the photo are from left to right: Estella Precious, Rob Lippiatt, Lianne Storey and Holli Hutchinson. Tel: 01482 790790 www.hurst-plastics.co.uk READER ENQUIRY NO: 0918/0144

Window Widgets have made a double sales appointment with the introduction of Adrian Clare as internal sales executive and Tom Edwards as national sales manager, for the company that’s the largest supplier of bay, coupling and window ancillaries in the UK and Ireland. With a history dating back to 1999, Window Widgets has become the industry’s brand of choice when it comes to universal baypoles and couplers, with many systems carrying BBA certification and fully CE marked for load-bearing applications. These new appointments will better support the needs of customers with expert advice from both Adrian and Tom, working closely together as a close knit team and supported by other members of the business. Sarah Hitchings, sales and marketing director of Window Widgets commented: ‘Getting the right people is fundamental for us as a business and we’re delighted with the appointments of both Adrian and Tom, who have already made such a positive impact with the customers. With two people dedicated at the front end we can better support needs of our customers as a solutions provider and we’re already close to launching new literature, online ordering and a packed new website to further support the business.’ For more information on any Window Widgets product and a free no obligation quote, contact internal sales executive, Adrian Clare, or for a free sample box e-mail adrian@windowwidgets.co.uk or call 01452 300912. You can also add to their considerable following on Twitter @ Windowwidgets. READER ENQUIRY NO: 0918/0145

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENTS

ROSEVIEW STEPS UP WITH EXPERIENCED TECHNICAL SERVICES MANAGER

CONSERVATORY OUTLET LTD APPOINTS NATIONAL SALES MANAGER

Fast-moving sash window specialists Roseview have topped off a raft of recent developments with the appointment of an experienced new technical service manager.

Leading UK fabricator, Conservatory Outlet Ltd has appointed a new National Sales Manager – Jason Earl - to drive its strategic plan to achieve full UK Network coverage. The newly created role has been introduced to support Business Development Director, Andy Miller in recruiting new retailerinstallers to the Conservatory Outlet Network in untapped areas of the UK. With a unique ‘true network’ model, Conservatory Outlet provides a tailored package to help each of its retail partners achieve sustainable business growth, including an exclusive trading patch, industry-leading website with multi-channel lead generation approach, showroom investment & support, innovative digital marketing tools and regular benchmarking and best practice workshops. Recently announced as one of the top 1% of fabricators in the UK by volume, the company has achieved tremendous growth in the past five years, with turnover increasing from £8.4m in 2013 to £18.3m in 2018, with plans for further expansion over the next three years. As National Sales Manager, Jason is challenged with securing new network members that will have real influence and impact on the network, with the same ambition to grow and innovate that the Conservatory Outlet installers share. Having worked in sales and business development for over 20 years within the home improvement sector, Jason is well

Jason Earl, National Sales Manager – Conservatory Outlet

equipped for identifying and successfully signing valuable new retailers. Jason’s appointment is yet another ‘string to the bow’ for the company’s sales and marketing team, which continues to enhance its support with graphic design, marketing planning, PR, product development, website management and lead generation to its Network of customers. Conservatory Outlet Business Development Director, Andy Miller said “The new National Sales Manager role marks an exciting milestone at Conservatory Outlet as we develop the outreach of the network further than ever before. “ “Jason has great knowledge of the industry and geographic areas that have fantastic potential for the Network, along with a great understanding of the product and ability to support our existing partners. We’re really privileged to welcome Jason as part of the team.” READER ENQUIRY NO: 0918/0146

Glazing veteran Mick Line brings a quarter-century of fabrication and installation expertise to the role, which will see him head up the firm’s technical support services. With Mick at the helm, Roseview customers will now benefit from dramatically improved response times to queries they make before or during a sash window installation. Sales Director Richard Burrells comments: “Constant improvement – that’s the ethos that’s helped us build Roseview into the world-leading business it is today. Behind the scenes, we’re always working to push the boundaries of what’s possible and bring our customers an even better standard of product and service. “That was our key motivation for hiring Mick. We decided we needed a full-

“Behind the scenes, we’re always working to push the boundaries of what’s possible and bring our customers an even better standard of product and service.”

Mick Line Technical Services Manager

time employee dedicated to offering our installers dedicated technical support – and Mick’s decades of experience made him the obvious choice. I’m delighted he’s joining the team and look forward to working with him in the months and years ahead.” Mick’s appointment comes as just the latest development in Roseview’s forty-first year so far. Continuing to honour its trademark commitment to constant innovation, this year Roseview has made extensive investments to improve the specification of its products – crucially without passing that cost on to customers. It’s also in the process of implementing a new bar-coding system for its factory, set to help increase efficiency and reduce human error. For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY NO: 0918/0147

CAREERS

AMY PERRIN – CELEBRATING 5 YEARS AND COUNTING When Quickslide Chairman Adrian Barraclough first saw new recruit Amy Perrin in the sales processing centre, he had some reservations. Despite delivering a positive interview at just eighteen years of age, her employment experiences were limited and she had no experience within the glazing industry or knowledge of the company’s operating systems. However, she was pleasant with a genuine desire to be given a chance. “I remember having a really positive interview and got good vibes from that,” explained Amy, “It seemed like a nice place to work and the staff I met at the time seemed happy to be here.” Since that day, Amy has applied herself admirably to her role and become a very popular account manager, displaying great initiative and an enviable product knowledge. Five and a half years on she is modest about her fame within the sector: “I love my

job and having been here for so long my experience only builds, and I’ve developed a wonderful understanding of my clients. Most of my colleagues have also been here a similar time so it’s been nice to progress alongside them and the business, especially when we’re involved with new products, systems and initiatives. “There is always lots going on at work, with both the job itself and internal developments which means you always have to be on the ball and that creates a nice pressure – I like the lively atmosphere and it challenges a lot of areas where I believe my strengths lie.” Valued customers such as Martyn Richmond from Hallmark Windows Harrogate speak exceedingly highly of Amy: “Amy was our key account manager for around two years and when Quickslide had their restructure, we put in a call to ask if we could keep her

with us as she’s been so great to work with. She’s always been a huge breath of fresh air and brightens up your day.” Award winning installers Premier Windows also know outstanding customer service when they see it: “Amy is a great girl; she knows all of the products well and has incredible knowledge. We began working with her three years ago and since then, we only have good things to say about her.” Chairman Adrian also speaks highly of Amy, as he recalls an exchange with one of her customers: “A couple of years ago a customer called me to compliment Amy and her initiative. His client had requested an illustration of a certain window style from the website. “Sadly, we don’t have it,” said Amy, “but I do remember processing a similar window style that should now be awaiting delivery.” She promptly slipped on

her hi-vis, found the window, took a photo and sent it on. Her customer was then able to satisfy their client straight away, and subsequently received an order. Most would just say ‘sorry, no’ but Amy’s initiative made the difference.” In an age where everyone is faced with technological alternatives to real, human exchange, staff like Amy are a quality find. Coined by Quickslide as the ‘Messi of our industry’ but Amy definitely isn’t available for transfer! www.quickslide.co.uk READER ENQUIRY NO: 0918/0148

September 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

CAREERS

NEW APPOINTMENT STEPHANIE TAGUE APPOINTED AS HEAD OF BUILDING OUR SKILLS – MAKING FENESTRATION A CAREER OF CHOICE The two key organisations behind Building Our Skills – Making Fenestration a Career of Choice, the newly launched awareness campaign to attract youngsters and newcomers to join the Fenestration industry, have appointed Stephanie Tague to head up the campaign. Industry awarding body, GQA Qualifications Limited and specialist Fenestration Marketing and PR agency Inside The Box Marketing have seen an overwhelming and supportive response for the initiative since its launch in June this year. Mick Clayton, CEO for GQA Qualifications commented: “GQA has proactively promoted the development and training of youngsters and newcomers to provide practical training and qualifications for the last 25-years. However, lately we have seen a significant shortage of young

people looking for a career in Fenestration - creating a widening skills gap within the industry. “The Building Our Skills campaign is key to heightening awareness of the industry to those leaving the educational sector, and those looking for a change of direction in their career. It’s great that Stephanie has accepted the role and will manage the campaign.” Chris Globe, Director for Inside The Box Marketing, comments: “Stephanie is a very well-known figure, having worked alongside many renowned businesses over her 20-year career in the industry. Her energy and drive are perfect to take this campaign forward, and her appointment is key to ensuring the campaign’s supporters and partners, along with the industry’s media and organisations in the education sectors are well informed, and continue to lobby the cause at every possible opportunity. “Stephanie will manage and take responsibility for the day-to-day running of Building Our Skills, helping to identify and develop networking and partnership opportunities, create ideas to promote wider awareness and of campaign and become its chief ambassador. Stephanie will remain part of the Inside The

“The Building Our Skills campaign is key to heightening awareness of the industry to those leaving the educational sector, and those looking for a change of direction in their career. It’s great that Stephanie has accepted the role and will manage the campaign.”

Box Marketing team, but will be managing Building Our Skills fulltime" Chris said. “Having worked in the industry for most of my adult life, the new position is a real personal way for me to give back something, that in my opinion can only be beneficial to the long-term survival of the industry,” Stephanie adds. “The scope of the campaign is massive with a vast number of variables to consider, but those who know me, know I’m always up for a challenge and thrive on its success. I’m looking forward to driving the campaign on, along with the support of the industry.”

For more details on Building Our Skills – Making Fenestration a Career of Choice or to contact Stephanie call 0114 481 0059 or 07789 344479, or visit - www.buildingourskills.co.uk.

READER ENQUIRY NO: 0918/0149

www.glassnews.co.uk | September 2018

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Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

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online within be registered products must warranty. : the following Doors Note to homeowner invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years wners and letter plates. www.liniar.co.uk/homeo steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles tion warranty om/registra 10 years mechanical www.trojan-hardware.c warranty Friction stays 10 years mechanical Espag rods o.uk/registration Door lock gistration www.totalhardwareltd.c www.fullex-locks.com/re however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the guide for more does allow the rs standard warranty, and maintenance (All manufacture see your operation please manufacturers. times, all at guidelines apply

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25 Years Anti-corrosion Warranty on Trojan stainless steel, approved•fabricator” red by a “Liniar been manufactu warranties. chrome and gold door handles and stainless steel letter plates. and doors have following extended Your new windows eligible for the • 10 Years Door Warranty on Fullex door locks, Trojan flag you are therefore

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hinges and Kenrick door cylinders.

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Order Number

Confirmation:

Number: This forms the

traceability of

your warranty,

not completing

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this section will

label on the frame)

fail to validate

your warranty.

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02/2016/0001

18/02/2016

0041 - JAN16

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CARD_V12.indd

08:46

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ROSION OR I-C

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Warranty Booklet

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

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Ground Breaking Industry First!

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Warranty Regis

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17/02/2016 17:32

STRONG SMOOTH & SEAMLESS

Ground Breaking Industry First! Here’s how the process works... ONLINE WARRANTY REGISTRATION

INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

Get in Touch

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | September 2018

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Keep your company name in front of our readers all year long For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

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