Glass News February 2019 by Christina Shaw

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Issue 95 | February 2019

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FIT Show, the UK’s only dedicated event for the glass and glazing industry, has announced an unprecedented amount of support for its 2019 show (Birmingham NEC, May 21st - 23rd).

on materials such as aluminium, timber and flat glass. This includes the launch of Visit Glass, FIT Show’s first ever dedicated area for flat glass products and processing technology and machinery.

Organisers have reported an uplift in exhibitors with more space sold than the entire 2017 event already. The lineup includes over 70 companies that are set to make their FIT Show debuts from countries including the UK, USA, Turkey, China, Belgium, France, Germany, Spain, Italy, Greece, Norway and Serbia.

For the first time ever, FIT Show will offer a three day learning programme made up of CPD approved seminar content combined with practical demonstrations and a series of business clinics with industry experts already signed up to support visitors at the May show.

Alongside an uplift in exhibitors, preregistration for the FIT Show 2019 is up by almost 600% with visitors becoming wise to the benefits of early registration, planning their trip early and making steps to prepare for their biggest business days of the year. Organisers have also announced a number of updates to its 2019 format, broadening the proposition to include a bigger focus

FIT Show 2019 will see the introduction of a series of trails to help guide visitors around the show content which is most relevant for them. This include a brand new installer trail, new product trail and Wood Window Alliance (WWA) backed timber trail.

Organisers have thrown their weight behind some of the industry’s biggest challenges such as the skills gap, announcing the launch of Skills Thursday which will include content specifically designed to attract new talent into the fenestration industry in partnership with a number of key training and education provides, as well as Building Our Skills. Continued on page XX...

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ADVICE: GOOD, BAD AND INDIFFERENT Good honest advice. Now that is something to be savoured. How often, in this day and age, do we actually get that? Usually any advice given out is coloured by greed and avarice or, as we like to call it, ‘commercial sense’. In other words, what do we gain from giving this advice? Now I’m not saying that we shouldn’t be commercial about what we do or how we act but some honest advice is often very welcome.

can take a small fee to release the cash. Then there is a lovely girl in Russia who is asking to see me and all I have to do is send her the money for her airfare. It’s very flattering to a man of a certain age, and obviously very tempting.

The consumer, be it homeowner or commercial entity, cannot possibly know as much about doors, windows, cladding, roofs, conservatories, the pros and cons between aluminium, timber and PVCu or any other speciality within the fenestration industry, as those who are working in that area on a daily basis. Having the house bathroom refurbished at Champion Towers, this point about advice was brought home to me. The plumber fitting the bathroom is excellent but loathe to give advice. I would benefit from his experience but his view is that he will fit what the customer wants and will ensure it works, is well fitted and does not provoke any call backs. He would certainly guide the customer or, indeed, walk away from the job if he thought what they were proposing wasn’t viable, but the choice of suites, colours, fittings etc. is down to customer choice. The interesting thing is that he doesn’t supply: just fits. So no mark-up on materials and no axe to grind, or greed to satisfy when it comes to margins. The reason I have thought about this whole issue of advice is reading this month’s ‘Cold Calling’ column by Danny Williams of Pioneer Trading. He is answering a question from a window installer who would like to widen his opportunity by taking on additional products to the windows he currently installs. Danny’s advice is not masked by an opportunity for personal gain but is just good honest advice, and I really like what he says.

With all the various ways to communicate today, we have never been better informed. When it comes to advice it is worth realising that the homeowner has unlimited access and is probably as well informed as the installer, but how reliable is that advice they are getting via the internet? What we desperately need is a filter mechanism to sort out what is good advice and what is bulls..t! This has never been clearer than over the whole question of Brexit. We have been bombarded with information from every side of the argument only to discover that most of it is outright lies. Deciding what is good advice and what is ‘sales speak’ is a problem for everyone today which is why I really liked Danny’s Cold Calling column.

I, as I’m sure you do, receive a vast number of emails many of which are unbidden. Well, not so much unbidden as outright spam! Some are very friendly like a really nice guy from Nigeria who contacts me regularly offering me a huge share in £millions of dollars and all I have to do is give him my bank details so he

www.glassnews.co.uk | February 2019

There is a tentative link to all this musing. Amongst the dodgy emails in my inbox was, and don’t ask me why, one inviting me to interview Jason Donovan. Apart from recognising that he was in the Australian TV show ‘Neighbours’ with Kylie Minogue (ahhhh!) and he does a bit of singing, I’m really not sure why I would need to interview him for Glass News! He’s holding a series of evenings entitled ‘Jason and his amazing midlife crisis’, talking about his life, career and related dodgy goings on. If Mr Donovan can make money from this subject just imagine the money that could be made for a whole host of our colleagues in this industry - and it would be even better listening!

January 2019 crossword solution:

‘TIME OUT’ WINNER – JANUARY! Sudoku: R Lauchland, West Kilbride Eye Spy: Adam West, Scunthorpe, North Lincs Spot the Difference: John Parkinson, Coleshill, West Midlands Crossword: Stan Parker, Buckinghamshire Congratulations to all our winners! Good Luck in this months Time Out pages!

@GlassnewsMag

Christina Shaw

/GlassNews

CONTENTS 4 Front Page Story 4 Machinery 6 Marketing 7 Marketing Strategy 8 Face To Face 10 Doors 12 Supply The Demand 14 Software & IT 16 Trade News 37 Conservatories 38 Face To Face 39 BAU Review 40 Face To Face 42 Windows 46 Cold Calling 48 Energy Efficiency 52 Hardware 56 Installer Focus 58 Apps 58 Colour 62 Glass 62 FIT Show 2019 Preview 64 Careers 68 Time Out! 69 Charity News 70 Find A Supplier glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

CONTACT DETAILS Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk Kate Pennington Graphic Design E: kate@glassnews.co.uk Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.

The paper we use is 100% recycled.

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FRONT PAGE STORY

MACHINERY APPEAL OF HAFFNER MURAT’S SMR-5 WELDER SHOWS NO SIGNS OF SLOWING DOWN Since its launch, the SMR-5 welder from Haffner Murat has been an overnight success. Sales have continued to rise as more and more fabricators see how much it has to offer their production. Dave Thomas, Managing Director of Haffner Murat, said: “The SMR-5 welder is one of the fastest and most accurate welders on the market today, which is why we’re seeing such strong sales.”

Continued from page 1... FIT Show Event Director, Nickie West commented: “Whilst the UK is in the midst of one of the biggest political periods of uncertainty, one thing we can be sure of is that FIT Show 2019 is set to be the biggest and best yet. The fact that we’ve already surpassed the space sold for 2017 reinforces that our exhibitors understand the importance of trading through turbulent times, investing in opportunities to get in front of new and existing customers via live events such as FIT Show.

It’s easy to see why the SMR5 is proving so popular. In a single operation that takes less than a minute it can weld four squares. It’s also capable of welding two corner/ transom/corner windows or one window and two sashes in a single operation. It can weld five H welds in less than four minutes and change from corners to transoms in seconds.

“We believe that broadening our proposition to appeal to wider audiences, introducing new products and materials, as well as moving the show to the NEC to make it more accessible to companies from wider Europe and beyond, have all played a pivotal role in securing our success for 2019.

“We’re also working harder than ever to reach our installer audience through new channels such as trade counters, FIX Radio, On The Tools and workwear providers to

Dave said: “The numbers speak for themselves. The SMR-5 transforms speed

As well as delivering exceptional speed, the SMR-5 also revolutionises quality. It guarantees 90 degree welding every time thanks to automatic head positioning and self centering for transoms, ensuring accuracy and eliminating remakes. Like all Haffner Murat machines the SMR-5 has been designed to be easy-to-use. It has touch screen control with memory positioning and all operations can be controlled automatically via the PLC. Plus to ensure the machine

can start to add value from day one, expert installation and full training is provided as standard as part of the Haffner Murat service. Dave concluded: “The SMR-5 Welder speeds up production and improves quality, which makes it a very attractive option for fabricators. Finance packages are available subject to status and part exchange is an option too. If you want to grow your business this year, the SMR-5 welder is the perfect place to start.” Tel: 01785 222421 www.haffnermurat.com READER ENQUIRY NO: 0219/0008

Nickie West, FIT Show Event Director

offer incentives that are already pulling this audience to the show, as reflected in the visitor pre-registration stats. “Once again, we’re investing heavily in our marketing campaign, with a budget of over £600,000 and projected reach of 4 million via channels including email, social media and key trade titles. We also firmly believe Skills Thursday is a further initiative the will not only tackle a key industry issue, but help broaden our appeal to new audiences.”

! IZE PR

“We’ve got the support of the industry’s key bodies such as the GGF, FENSA, Certass and CAB and have a number of key partnerships which are still to be announced which we know will further excite not only our FIT Show audience, but the wider fenestration industry.

and efficiency on the fabrication floor.”

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Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/02/19.

FIT Show 2019 will take place at the NEC Birmingham from 21st to 23rd May and will feature up to 300 exhibitors from across the window, door, conservatory and glass industry. New features for 2019 include the addition of Visit Glass which will be dedicated to the flat glass sector and include both products and machinery. READER ENQUIRY NO: 0219/0007

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February 2019 | www.glassnews.co.uk

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

THE HEGLA GROUP CELEBRATES SUCCESS HEADING INTO 2019 This industry recognises leaders who are interested in developing innovations that create a bigger picture value - not just in relation to stronger, faster performance for their customers, but also for employees to feel a strong security in regards to their working environment. The HEGLA group saw many changes and developments for the good in 2018 that were not only focused on improving customer profit margins, but that focussed on the possibilities and prosperity of the industry as a whole. By looking at market direction, HEGLA consolidated its leading market position and now offers triple the advantages from under one roof. There mergence of HEGLA boraident GmbH & Co and HEGLAHANIC as integral to the HEGLA group’s future, has created greater business potential for customers with machines and systems that can achieve the highest precision and quality in automation. The strong tradition of collaborating with customers to tailor solutions that will give them greater scope is just one part of HEGLA’s contribution to improve business performance across the sector. There is a commitment through training and support, that is dedicated to help customers survive in an exceptionally fierce market. This has been achieved via discussion, insights and technical advancements. The launch of AGV’s and the new StreamLam for example, help customers achieve greater results in a faster timescale. The latter can achieve a 30% greater output in LSG cutting than conventional cutting lines. Equally, the modern software solutions from HEGLA-HANIC simplify production control whilst innovations including the

laser-assisted glass finish and marking from HEGLA boraident GmbH & Co. give excellent technical advantages to a production line. The company recognises that great strength lies in a strong team and one of the signature developments is consistent employee evaluation and training support. Career opportunity has never been better at the HEGLA group with graduate schemes, mentorships and apprenticeships offered that have seen the team grow substantially to reflect the progressive approach to the industry. Senior management believe that the opportunity to support younger professionals demonstrates their valuable contribution to this business sector as a whole. Bernhard Hoetger, COO, HEGLA group comments, “Collectively, these efforts attract new entrants to our profession, which supports the resilience of this company, internationally. Likewise, the new business partnerships and developments in automation have been successful milestones for this company which have unified the organisation as it prepares to gain further ground next year.

Our automated systems will continue to evolve as the all important Industry 4.0 begins to gather momentum on a global scale. Streamlining production methods with faster output and greater quality all round will give our customers greater potential and success.” Demand for products in the HEGLA range grew throughout 2018 particularly across the UK, with industry accreditation and satisfied customers substantiating the claims of engineering excellence provided by the company. Steve Goble, Managing Director HEGLA UK Ltd, comments, “Customers are actively seeking to adapt their business methods and improve their performance credentials. The engineering excellence of the HEGLA brand is very well recognised as being able to support this. The trust that grows between the HEGLA team and customers as a consequence results in powerful working partnerships which reflect the best the industry can offer. As we begin 2019, already we have a strong business profile in place and our primary

mission is to keep our customers ahead in what could prove to be a turbulent economic climate. We are focused on upholding the high standards for which we are recognised whilst continuing to develop outstanding new innovations that will support our customers and further advance their businesses.” Looking ahead, the HEGLA team recognises that customers are constantly evaluating and investing in their own future performance by adopting methods and technology. Analysing emerging trends and creating discussion with customers from this enables the company to then drive forward successful solutions for an everchanging marketplace. The company’s core strategic objective is to provide a resource for customers as they expand their own capabilities, helping them to create value and support for their own target markets. For more information on the complete HEGLA range please call 01908 291 633. READER ENQUIRY NO: 0219/0009

0219/0010

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MARKETING

The UK’s Leading Glass & Glazing Newspaper

WHAT WE CAN LEARN

FROM AMAZON

Mike Rigby, CEO of marketing and PR agency MRA Marketing, says outstanding customer experience is Amazon’s secret sauce. What’s yours? Amazon’s dominance of the retail market is underlined by its $1trillion market valuation. Last year it was listed by The Reputation Institute as the most reputable retailer in the UK with 50,000 ratings by consumers. In addition to offering a huge range of products, Amazon’s reputation is based on a quick, easy, and consistent experience that customers have grown to trust (and love). Think what you will about its policies on working conditions and corporation tax, Amazon sets the standard for customer service. It’s a benchmark for us all.

CUSTOMER EXPERIENCE POWERS GROWTH Decisions to buy are based on a mix of quality, service, price and perceptions, but customer experience is the secret sauce that propels Amazon into a different league. Many companies think their customer experience is good because they get some nice comments from customers and they don’t get many complaints. But customer experience is much broader than customer service, covering every customer touchpoint, from website browsing, what people say about them, how long it takes to answer an email, and how you answer it or the phone. Plus, how you present in their home, how long it takes before you install, how polite and considerate the fitters are, the experience of product in practice, and how you respond if things go wrong. It’s a long, complicated customer journey where you can collect a series of wow experiences that build trust, or unthinkingly destroy it.

in making sure there aren’t any complaints. Placing, managing, or returning an order is so quick, so convenient and so pain-free as to be pleasurable. Amazon has raised the bar so high that like Pavlov’s dogs, we’re trained to expect our orders very quickly and fret when a few days go by without a text informing us that they’re being processed, on the way, nearly there, and delivered, followed by a ‘how did we do?’ sign off. Speed, simplicity, reliability and brilliantly reassuring communications are what today’s customers value - and they’re what most companies fail to deliver. It’s hard to do because you have to examine every part of the business and ask: ‘is this making things easier for customers?’ But it’s worth the effort. A survey of 47,000 consumers in America by McKinsey & Co suggests that focusing on customer experience can increase customer satisfaction by 20%, while increasing revenue by 15% and lowering the cost-to-serve by 20%.

LIFETIME CUSTOMERS AND AMBASSADORS Customers want a quick, easy, consistent experience, but mostly they expect the

opposite. It’s why your heart sinks when you need to ring a utility company, local authority or HMRC. Low expectations are opportunities because when companies get it right, they create an emotional connection that makes customers more likely to buy again and tell their friends. If customers consistently have this experience, they’ll turn into lifetime customers, coming back to you for the rest of the house, an upgrade or a conservatory, even if it means they pay more.

THE CUSTOMER JOURNEY While many younger homeowners are in Mrs May’s words ‘just about managing’, a growing number of older homeowners – the core of the Bank of Mum and Dad - have the money to pay more. But they need help buying. They expect knowledgeable sales people to answer their questions and guide them to the beautiful products they want and demonstrate in the showroom and home what can’t be shown online. So, look objectively at your showroom and your presentation from the point of view of the customer. If you were in their shoes, would you be blown away? Would you say yes? Does everything lead to a yes? No loose, scratched or pitted hardware? If they’re

“our customers are buying from Amazon right now. And they’re comparing the experience they get from Amazon with the experience they get from you. The lessons are clear. Invest in the customer experience, make it easy, quick, and reliable. Get it right and you’ll stand out from all your competitors, get more add-ons and repeat customers, and grow your business profitably.” thinking of beautiful flush sash windows, have you got the doors to go with them, and since almost all flush is foiled, can you show them the colours they can have in sensibly sized swatches. And can they have them soon, while they’re excited? With upper end premium products, when homeowners come visiting their order is to lose not scrap over. Your customers are buying from Amazon right now. And they’re comparing the experience they get from Amazon with the experience they get from you. The lessons are clear. Invest in the customer experience, make it easy, quick, and reliable. Get it right and you’ll stand out from all your competitors, get more add-ons and repeat customers, and grow your business profitably.

Amazon doesn’t have a customer service telephone line. Nor does it spend money on a team of people to address customer complaints. Instead, the company invests

“Amazon’s reputation is based on a quick, easy, and consistent experience that customers have grown to trust (and love).”

Mike Rigby, CEO of MRA Marketing

Want help turning good customer service into great customer experience, and marketing it to drive your growth? Call Lucia Di Stazio on 01453 521621, email lucia@mra-marketing.com and follow @MRAMarketing.

Amazon: hassle-free customer experiences are a powerful revenue driver

READER ENQUIRY NO: 0219/0011

February 2019 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

TRADE NEWS

STRATEGIC MARKETING&PR Our success at helping companies grow, and our promise to take you ‘from A to B’ makes us different. Don’t just take our word for it: Visit www.mra-marketing.com

MRA has a huge understanding of the industry. It’s been good to finally work with someone to get our strategy right for a changing market. Mark Hutchinson, Managing Director, Tradesmith Ltd

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01453 521 621 tom@mra-marketing.com www.mra-marketing.com @MRAMarketing

www.glassnews.co.uk | February 2019

Winners 18 times 2002 - 2018 No.1 in the CMA Agency League Agency of the Year 2017

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Rachel Fox Financial Controller, VEKA Recycling Rachel Fox entered the glazing industry when appointed by VEKA Recycling in 2018, bringing with her many years of managerial and financial expertise. With both feet now firmly under the table, she talks to Glass News about the challenges of her new role, ambitions for the future and passions for rugby and ballroom dancing.

IT’S ALL ABOUT YOU Where were you born and currently live? I was born in Thornbury, South Gloucestershire but grew up in South Africa. I ventured back to the UK in the late 1990’s and spent the first 4 years re-establishing myself in Bristol. Thereafter, I decided to move further afield to Northamptonshire where I am now settled.

Your education and the subject or activity in which you excelled? I have to admit school didn’t play much of a part in defining my future; I excelled more on the sports field than I did in the classroom. On achieving my National Senior Certificate at school I applied for a placement at Technikon to study Food and Clothing technology. Unfortunately, due to a high interest, I was unable to get a placement and so moved into the financial arena…. the rest as they say is history.

Your favourite sports or interests? Sport has always played an active role in my life. Hockey was my passion at school and I was fortunate to also be able to play roller hockey at a provincial level. As you get older the injuries take longer to heal and my employers less sympathetic, so I took up running and have thus far achieved a half marathon. I also enjoy travelling and am a huge rugby enthusiast.

Your biggest regret in life? I don’t believe one should have regrets in life; it is a journey based upon experiences. I cannot go back and change what has occurred, but I can learn from it and move forward.

Someone or something that inspires you?

Your greatest achievement?

Humanity. Having spent some time at World Vision and volunteering at a homeless shelter I have been privileged to be alongside some amazing people that effortlessly give their time to the weak, vulnerable and disabled. The love, patience and kindness they provide whilst supporting others is an inspiration to me.

Coping with the M25 on a weekly basis is highly ranked on my barometer of achievements!

The temptation you can’t resist?

Mistakes… I have made plenty, but I have always tried to learn from them. My biggest lesson being that it is important to try to enjoy where you are at on the way to where you are going.

Probably shoes… oh, and the occasional glass of vino! They say you should never judge a person until you’ve walked in their shoes - well let’s just say I’m preparing for whoever walks in mine to have a pleasant and comfortable journey.

YOUR CAREER When and how did you join this industry? I am relatively new to the industry having joined VEKA Recycling Limited in February 2018. Due the business relocating its plant to Wellingborough from Kent I was fortunate in securing a position at their new headquarters. It’s a challenging yet very exciting opportunity. To be given a blank canvas can be pretty daunting to some, but I am always up for a challenge.

The job you do in 25 words? I’m responsible for the financial health of the company. This includes all financial reporting, developing strategies based on market research and supporting senior executives in making sound business decisions, both in the long and the short term. I also manage and develop a finance team, empowering them to establish and explore efficiencies alongside encouraging best practice.

AND YOUR FUTURE The mistake you’d like to correct?

The talent you would like to enhance? Achieving my gold certificate of merit in amateur Latin American Ballroom dancing would be amazing. Unfortunately, I had to hang up my dancing shoes after achieving my bronze certificate when I left South Africa and am yet to find the opportunity to pick up where I left off.

What you would like to do if you weren’t in the industry? I would probably be somewhere in the world doing humanitarian work.

A particular ambition? On a personal level I would like to complete a marathon before my legs give up the ghost, whereas becoming a Board member has always been my professional ambition.

The way you want to be remembered? I would like to be remembered as a person who never met a stranger - being able to bring a smile into someone’s day is always rewarding.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 8

February 2019 | www.glassnews.co.uk

Tastes Tastes change. change. So does Tastes So does change. RegaLead. RegaLead. Tastes TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

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MODPLAN’S MANUFACTURING EXPANSION REFLECTS ITS COMMITMENT TO ITS CUSTOMERS

Leading trade VEKA fabricator Modplan has further expanded its production facility with the installation of a new 12,000 sqft mezzanine floor at its Newport, Gwent headquarters. The additional production space will be utilised for the manufacture of its LEKA roofing products and will allow Modplan to further improve its manufacturing efficiencies for this rapidly growing product range.

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The latest expansion takes Modplan’s total manufacturing space to 137,000 sqft. This expansion is testament to Modplan’s continuing success and, in this case, the increase in demand for their LEKA roof products. Neil Gater, Modplan’s Communications Manager, said: “We were DoorDecades Ad 275 x 350mm.qxp_Layout 1 18/07/2018 10:58 Page 1

So does change. RegaLead has evolved. RegaLead. RegaLead has evolved. So does RegaLead. RegaLead has evolved. Tastes RegaLead has evolved. change. Tastes Tastes Tastes change. Tastes Tastes change. So does change. change. So does change. RegaLead. So doesSo RegaLead. does Adding value to doors So does doesRegaLead.for more than 30 years. RegaLead. So RegaLead has evolved. RegaLead. RegaLead. Adding value to doors

the first fabricator to offer the LEKA roofing systems and we have seen continued growth year-on-year for the product. As such, we felt we needed a dedicated LEKA fabrication factory to ensure we could further improve efficiencies and turnaround times to our customers. The new LEKA production facility will be completed by mid February.”

a popular choice for homeowners. At room to expand as our business continues the same time, they are up to 40% lighter Forto grow.” than 30 years we’ve more than other replacement roof solutions Production expansion is always noteworthy, and typically weigh within 30-40kg of a stood with our but side-by-side Modplan’s level of quality makes them traditional glass conservatory roof. They are a reassuring partner for any installer, quick and easy to install which makes them customers, offering the latest something that is reflected in their rapidly a popular choice for installers too. growing business. styles and decorative innovations Neil said: “It is very important to us that Tel: 01495 246844 our customer experience is excellent. This for the door industry. www.modplan.co.uk new expansion will allow us to continue than offering an outstandingFor level more of service for 30 years we’ve our LEKA roof products as well as give us READER ENQUIRY NO:

For more than 30 years we’ve stood side-by-side with our

customers, offering the latest

Modplan manufactures both the LEKA Warm Roof and LEKA Orangery products. The LEKA roof range delivers U values of just 0.15 W/m²K which has made them

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www.glassnews.co.uk | February 2019

DOORS

The UK’s Leading Glass & Glazing Newspaper

SOLIDOR INTRODUCES EXCLUSIVE JO DOWNS GLASS RANGE

ARCHED COMPOSITE DOOR WITH OVAL GLASS Leading profile bending company, Force 8 are well known across the industry for creating innovative designs that you won’t find anywhere else on the market and this comes to show in one of their most recent creations, an arched composite door with oval glass alongside their auto lock system. Dennis Sumner, Managing Director of Force 8 comments, “Force 8 is also generating new and creative products that are taken the industry by storm. As far as we are aware of we’re the only company that still does these types of composite doors, expanding on our portfolio. This design took has taken months of planning and creation to ensure that it is of the highest standard”. Depending on the style of the arch, this allows for welds and steel reinforcements to be used where it’s possible, creating the true radius of the arch. By using this

process, allows Force 8 to design and manufacture arches and curved sections of any size to the correct measurements. This process is unique to Force 8 and offers a structurally stronger frame. “With the use of our new auto lock, this provides for a higher standard of security. The locking system that we use has 3 latches which provides for compression points on the full length of the door. When you shut the door, this will engage the trigger and places all five locking points into the keeps when you use the key, the centre deadbolt will be thrown. To release, simply turn the key”, comments Dennis. Force 8 is well known nationwide for their renowned unique profile bending and composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from

their amazing services and arched composite doors. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from. Force 8 has now added a new door designer onto their website. Allowing you to easily visualise the design of your new entrance door before you even receive your door. Tel: 0161 483 1997 www.force8.uk READER ENQUIRY NO: 0219/0015

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Glass News - Classified Advert Bifods 2019.indd 1

04/12/2018 11:25

Solidor have introduced a new range of handmade glass to their already stunning range. Designed and manufactured exclusively for Solidor by Jo Downs - the internationally recognised fused glass designer – this is a genuine first in the door industry. Based in Cornwall, Jo’s work draws inspiration from the beautiful coastal landscape, while her advanced fusion techniques allow for the creation of abstract designs of great individuality and depth as can be seen on these new exclusive tiles. Gareth Busson, head of sales and marketing at Solidor explained the idea behind the new range. ‘Each Solidor is unique and handcrafted and so we wanted to develop a range of glass designs that mirrored that ethos. By integrating Jo’s vision into our doors we have taken Solidor on to another level. In effect, the door now becomes a frame into which is hung a unique work of art.’ This range of handmade square and round tiles will be made available to create a bespoke glass design in the Beeston, Flint 4, Ludlow 2 and Stirling Solidor composite doors. These options will also be added to the interactive Door Designer and on Solidor Cloud 2.0 for online ordering. Jo Downs was keen to highlight the partnership and commented: ‘Bespoke

interior glass design has always been my passion, so the opportunity to work with a market leader and strong design brand like Solidor really appealed to me. I’m looking forward to seeing clients enhance their home entrances with beautiful designs that I have created exclusively for them.’ Gareth Busson concluded: ‘This is the first time that any door company has ever launched a glass range with an internationally recognised designer and it’s been a pleasure working with Jo. This fully reflects our commitment to offering the most design led entrance doors in the sector, while our trade partners will benefit from a genuine point of product differentiation.’ For further information about the exclusive Jo Downs Collection and the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk. You can also find out further information online at www.solidor.co.uk and can add to their following on Twitter @solidor. READER ENQUIRY NO: 0219/0017

NXT-GEN DOORS NOW AVAILABLE FROM FRAMEXPRESS Framexpress, the quick quote, fast delivery fabricator has added the full range of Nxt-Gen Composite Doors to its range. The addition gives installers even more design options and performance benefits to offer to homeowners. Stuart Green, Director at Framexpress says: “Nxt-Gen Composite Doors have been designed to not only offer great-looking, great-performing composite doors for homeowners, but also to reduce waste and improve manufacturing efficiency. This means fewer off-cuts and a quicker manufacturing process in the factory, so installers can get composite doors even faster. “In terms of design, Nxt-Gen takes it back to basics. The doors have a classic, real wood finish and look incredible. We understand that the majority of homeowners aren’t interested in choosing a bright pink or electric blue door. They want an entrance door that does what it says on the tin – great design, lots of glass options and a high-quality finish.” There are 6 different doors styles available in the Nxt-Gen collection, to suit both traditional and modern properties. Doors

come in the 6 most popular colour choices: Black, White, Blue, Green, Red, Distinction Chartwell and Distinction Anthracite. The flush-fitting glazing system is available in a full range of designs for homeowners to personalise their entrance door with. Nxt-Gen doors have the high-insulation you would expect from a Distinction Doors foam core. They are also fitted with multipoint locking systems and high-security cylinders for top-notch security. Plus, there’s the extra option to upgrade NxtGen composite doors to Secured by Design specification. Tel: 01952 581100 READER ENQUIRY NO: 0219/0018

February 2019 | www.glassnews.co.uk

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• Fully sculptured to match Liniar’s PVCu window and door range. • Foiled options for woodgrain effect and a ‘warm touch’ finish. • Able to span 1.2 metres wide per sash and 2.5 metres high. • Ensures the highest security – awarded PAS 24 and Secured by Design status. • Available with a number of threshold options for the ultimate in choice. • Innovative features, including folding keys, hidden fixings, ergonomic handles and discreet magnets. • Available with 28mm double glazed and 36mm or 40mm triple glazed units. 0219/0019

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DOORS

SUPPLY THE DEMAND

SETTING OBJECTIVES FOR ANOTHER SUCCESSFUL YEAR Managing Director, Sam Nuckey sets out Window Ware’s objectives for the year ahead. 2018 was, without question, a fantastic year for Window Ware. Not only did we achieve business growth of 10% fuelled by the introduction of some exciting new product lines, we also saw market contraction. We celebrated milestones with both customers and brand partners, became a finalist for ‘Customer Care Initiative’ at the G18 Awards and won the ‘Service Excellence’ category at the SME Bedfordshire Business Awards. We even finished runners-up in the SME National Business Awards.

UNIVERSAL TRADE FRAMES’ COMPOSITE DOOR OFFERS MARKET-LEADING CREDENTIALS Universal Trade Frames has developed a reputation for the quality of its products and its composite doors are no exception. In fact, its composite doors offer superb thermal efficiency, stunning aesthetics and Secured by Design options too. Brian Kruger, Managing Director of Universal Trade Frames explains: “We manufacture the Solidor® and Nicedor® composite door collections which deliver an outstanding range of solid laminate timber core composite doors. Our composite ranges combine classical, modern or futuristic styling.” The composite door ranges from Universal have a thickness of 48mm which is approximately 10% thicker than most market alternatives. Each solid timber core is completely encapsulated within a highly durable plastic edge banding and two thermo plastic door skins for long lasting performance. Each door is fitted with the new upgraded Solidor® flag hinge. The new flag hinge has improved technical elements such as an additional hole to attach to the slab for improved fixing along with removal

of the cover cap for simpler clip on/off installation when on site. Of course, while high security and quality are vital components, most homeowners are equally concerned with the aesthetics. Universals’ doors have exceptional kerb appeal too. They are available in a wide range of styles and 13 frame colour options. A comprehensive range of matching combination frames is also available with either glass, matching composite side panel or quarter panel, that will complement the look of any property. All doors carry a 10year guarantee. Brian concludes: “In addition to the high-quality doors, the nationwide TV campaign launched by Solidor® has created an even greater awareness to the consumer by putting the brand in front of an estimated 6.95m viewers. It is highest level of consumer engagement and will drive enquiries to their network partners. An installer looking to add a high-quality composite door to their portfolio need look no further”

Our customers have played a pivotal role in this success. Their high expectations and feedback kept us on our toes and helped us to stay focused on what matters most to our market; fulfilling emerging hardware needs with superior products backed by brilliant service and the best advice in the business. We saw our fair share of challenges in 2018 too. Inevitable teething pains that come with growth and inducting new staff, manufacturing hold-ups and material shortages causing product delays for some of the industry’s biggest brands and the uncertainty of Brexit. As a team, we worked to overcome these and as critical deliveries failed to turn up on time from some of our suppliers, we worked even harder to find alternatives and bring

in the necessary stock to cushion our customers from these delays. To support our teams and new starters, we introduced a comprehensive training and induction program and our new recruits are now thoroughly settled into their new teams, ready and raring to go! They will play a key role in strengthening our resources, so we can expertly handle more enquiries than ever, as well as respond quicker to our increasingly busy customers. With the caution of a downgraded UK economic forecast in 2019 and the potential fallout from a decision on Brexit, we must all anticipate slightly tougher times ahead. The fenestration industry is renowned for constant innovation and improvements despite adversity, so 2019 will remain the same as other previous years and that’s why at Window Ware we continue to review and invest in our operation, mitigate any risk from Brexit in our supply chains and strive for the ultimate product range and service to support fabricators, trade counters and installers alike. Over the coming months, we’ll be reviewing every area of the business to see how we can improve what we do further. We believe there is always room for improvement! So, even though we managed to achieve OTIF scores of over 97% every month last

Universal Trade Frames is a family-owned company. All its products are manufactured in its state-of-the-art manufacturing plant in Shropshire and it is renowned for delivering consistent quality combined with outstanding back up and support.

Brought to you by Window Ware, the leading UK distributor of window & door hardware components

Tel: 01743 442244 - www.utfl.co.uk

Tel: 01234 242724 Email: info@windowware.co.uk

READER ENQUIRY NO: 0219/0020

year on more than 6500 products, the majority of which were delivered next working day, we’ll be striving for perfection by targeting the wayward 3% of order lines that missed their mark with a new 2019 focus that aims to get things right first time, every time. Our customers rely on us to help solve their problems and fulfil their hardware needs. We’re confident our talented, long-serving team has the product knowledge, experience and knowhow to deliver. But skills and knowledge need refreshing constantly to stay at the forefront. That’s why we’ll be ramping up training across the business, as well as implementing robust processes that will help to secure Window Ware’s industry-leading reputation, today and tomorrow. We’ve already made a name for ourselves as a leading distributor of some of the industry’s biggest and most innovative brands such as Yale, Maco and Trojan. Inevitably, we’ve got some exciting new products coming later this year which we believe will fulfil wish lists and create valuable business opportunities for our customers. READER ENQUIRY NO: 0219/0021

February 2019 | www.glassnews.co.uk

Ask an expert... driving your business forward with advanced technological innovations, improving efficiencies.

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0219/0022

SOFTWARE & IT

The UK’s Leading Glass & Glazing Newspaper

BEN ASPINALL, DOORCO’S IT & PROJECTS LEAD GIVES US A GLIMPSE INTO HOW THEIR IT INNOVATION LOOKS SET TO POWER SALES FOR THE ENTIRE DOOR SUPPLY CHAIN As the UK’s largest independently owned composite door manufacturer, it’s vital to DOORCO that we consistently invest in IT and management systems to help stay ahead of our growth. Most recently, this innovation has come with the launch of a fully comprehensive online customer support package that we hope will transform how the sector sells. Working as closely with our customers as we do, we identified a need to make the process of generating leads, creating orders and ultimately selling more doors, even easier. Which is why we commissioned specialist development company, The Consultancy, to develop unique online customer packages, not only for our fabricator customers, but for installers too.

THE POWER OF DOOR DESIGNERS Our fabricators can already order directly with DOORCO online, but this new package helps them do business with their customers online too. At the first level, our fabricators can now utilise our DOORCO door designer to power their own bespoke online ordering systems and door designers. This means their installer customers can generate instant quotes and orders from them directly via individual trade portals. Our fabricators can also provide their own version of the door designer to their ‘full door set’ customers to assist selling more doors online or closing the sale in the field. The whole system allows homeowners to design, quote and order doors online via Door slab and prepped slab fabricators and their installers.

to allow installers direct access to the DOORCO door designer, that can again be individually branded to their business and used on their website, or within their own business. In addition to this, on the DOORCO website at www.door-co.com, we also offer homeowners a door designer facility that allows them to browse the style, frame, colour, glass, and hardware options they’re considering and see them come together in the final door design, before they request a quote. These leads are then distributed to our fabricator and installer customers.

STAND ALONE INSTALLER PACKAGES We haven’t stopped there though. We’ve also launched a stand-alone installer package

Ben Aspinall

The Consultancy holds all the data and images for the latest DOORCO range on file, therefore whenever a new product, colour or design is added to our portfolio, it is seamlessly integrated into the customer’s software. Introducing a full supply chain ordering system like this, that fits in with our existing online ordering systems, makes the entire process more efficient, more secure and more convenient, but most of all, door designers such as these generate more leads and more sales, which is precisely the kind of support we want to offer DOORCO fabricators and installers. Thanks to our customers, DOORCO’s growth into one of the leading suppliers in the UK has been rapid, but we have very different ideas about what market leadership looks like. It’s not just about supplying product in volume, it’s about doing it with consistently high standards, high levels of customer satisfaction and aiming to exceed customer expectations time and time again. These new online customer packages are the latest offering to demonstrate in real terms our commitment to customers along the supply chain.” READER ENQUIRY NO: 0219/0023

February 2019 | www.glassnews.co.uk

There’s science behind the style Introducing the next generation Vertical Slider With over 30 clever new elements designed to enhance product performance, our new Vertical Slider is the most technically advanced on the market. From a sculptured outerframe and sash, to an intelligent approach to coupling and two choices of cill, this product carries all the beauty of a design classic, combined with the latest industry thinking. We’ve thought of everything; even introducing co-extrusion of the outerframe chamber so there’s no need to mask and paint during fabrication. It’s these impressive features that work together to create the perfect Vertical Slider for specifiers, fabricators and installers alike. 0219/0024

veka.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

PEARL’S RECENT LAUNCH OF 1ST INSTALLER SCHEME APPROVED BY CORGI FENESTRATION

– BLAZING A TRAIL INTO 2019!

Pearl Window Systems has become the 1st super fabricator to gain approval status for their revolutionary Installer Scheme, approved by CORGI Fenestration. Having witnessed the outstanding benefits of the Installer Scheme, along with extended warranties and a Self Certification process, Pearl have already had 16 companies sign up within the first few days of 2019. You too can now have access to the most recognised consumer mark in the glazing industry – CORGI. Jeff Walsh, Managing Director of Pearl Window Systems, comments: “We are pleased to announce the launch of ‘The Signature Collection’ together with the ground-breaking news that we have successfully, with the help of CORGI Fenestration, launched the very first Approved Installer Scheme. This is accompanied with an extended warranty scheme direct to the homeowner. These new and exclusive benefits are sure to set our customers from the crowd. The companies who have recently signed up, all 16 of them, are already reaping the benefits of our scheme.” Chris Mayne of CORGI Fenestration added: “We are delighted to welcome Jeff and his team into the CORGI Fenestration family. The company’s ethos reflects our own trust, reliability, expertise and quality. We look forward to working with them over the coming years.” CORGI Fenestration covers the whole supply chain from system houses, fabricators, component and IGU manufacturers through to installers and repair and maintenance services. Companies and individuals registered with CORGI Fenestration, recognised for their trust, reliability, expertise and quality, can shout about this best practice by displaying the most recognised mark in the home improvements sector. Products covered are: windows, roof windows, roof lights, doors, roof lanterns, conservatories, orangeries, glass extensions,

sun rooms, tiled roof glass extensions, replacement conservatory roofs, porches, shop fronts, curtain walls, facias, bargeboards, cladding, soffits, guttering and downpipes. CORGI Fenestration also covers the best in qualifications. It accepts all glazing sector NVQs awarded by partner organisation GQA Qualifications and all in-house training recognised by them. Staff with these qualifications can now be issued with their personal CORGI Fenestration branded card and will be listed on a Skills Register.

NO OTHER FABRICATOR IS OFFERING THIS! Pearl Window’s Approved Installer Scheme offers both the homeowner and the installer a whole host of benefits: Homeowner • No cost passed to the homeowner for extended warranties and consumer protection – it’s provided free of charge.

Jeff Walsh concludes: “We are looking for like-minded people to register for the new scheme. It’s a simple one form online completion to register your installation (no more FENSA or CERTAS etc.) We are committed to offering the training you and your sales team need to outline the many unique selling points. All this is offered free of charge on our extendable warranties. “These unique sales benefits are exclusive to our Approved Installer Scheme and will enable you to secure sales more quickly, manage your business moving forward and place you ahead of your peers, within what is a most competitive market place.” For more information please do not hesitate to contact a member of our team by phone: 0800 014 2769 or email: sales@thesignaturecollections.com. Visit us online: www.thesignaturecollections.com www.pearlwindows.co.uk

“We are committed to offering the training you and your sales team need to outline the many unique selling points.” READER ENQUIRY NO: 0219/0025

Self certify your installations! Easier ‘one online entry’ through our exclusive portal – No more IBG’s! No more Fenestration Registrations! It’s all taken care of!

• Full complaints procedure in place, if required. • CORGI Fenestration – a trusted brand = more confidence in buying your products & services. • TripAdvisor style rating system, more confidence to buy. • Skills Card shows your ability to carry out the work required, further customer confidence, helping achieve more sales.

Installer

We are looking for installers like you!

See us on Stand M36

Pearl Window Systems offer r the 1st Installe ed ov pr ap Scheme by CORGI Fenestration.

• Self-certify your own installations. No more IBG’s, no more Fenestration Registrations. All taken care of through an easier, ‘one online entry’ through Pearl’s exclusive portal. • Bridge the gap between fabricator and installer, right down to the end-user. • Cost per installation registration/ address is just £15. • The fee includes so much more than other schemes provide and is also priced less than many other schemes.

0800 014 2769

sales@pearlwindows.co.uk www.pearlwindows.co.uk A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence

February 2019 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SHELFORCE BOSS SAYS EMPLOYERS “WAKING UP” TO BENEFITS OF EMPLOYING DISABLED WORKERS The General Manager of a Birminghambased PVCu window and door manufacturer is delighted with new figures recently released that 973,000 more disabled people are in work since 2013. Shelforce have been leading the way in inclusivity in the glazing industry when it comes to training and employment opportunities, with 75% of its workforce disabled.

more inclusive. It is great to see hundreds of thousands more disabled people are benefitting from new career opportunities.”

projects, including social housing, around the country, including for Birmingham City Council.

The full Eurocell systems supply partner specialises in providing high-quality products to local authority building

And, thanks to a rich legacy of ensuring equal opportunities for all that stretches all the way back to 1839, Shelforce are helping

The latest figures from the Office of National Statistics show more than half of disabled people are now in work, outnumbering those who are not in work. Official figures also show that one in five new enterprise business start-ups are run by disabled entrepreneurs.

to change the perception of disabled people in the workplace. Howard Trotter, General Manager at Shelforce, commented: “We’ve benefitted hugely from the inbuilt resilience of disabled workers throughout our long history. They overcome bigger obstacles every day than many of us will face in a year – and that means they’ve got a toughness and a determination that’ll see them through any business or production issue in the workplace. “They make exceptionally loyal, dedicated, hard-working employees in this and any other industry, so why wouldn’t you want to pick from a huge talent pool?” To continue these values, Shelforce is set to open a dedicated training facility at their factory in Erdington to provide regular work experience placements for students from nearby schools, including special needs schools.

Howard Trotter, General Manager at Shelforce, commented: “What these figures show is that employers are waking up to the fact that disabled workers are hugely talented and can really help boost businesses.

For more information call Shelforce on 0121 603 5262 or visit www.shelforce.com.

“It’s great to hear that attitudes are changing across the country as workplaces become

READER ENQUIRY NO: 0219/0026

From inception, From Frominception, inception, to perfection totoperfection perfection Our technical strides ensure we remain the leading UK manufacturer of highest performance warm edge spacers. Our technical Our technical strides strides ensure ensure we remain we remain the leading the leading UK UK We supply the largest volume of spacer bar to the UK spacers. market. manufacturer manufacturer of highest of highest performance performance warmwarm edge edge spacers.

We supply We supply the largest the largest volume volume of spacer of spacer bar tobar thetoUK the market. UK market. From initial design and compounding of raw materials, through the process deliveryoftoraw the customer, our multiple Frommanufacturing initial From initial designdesign and compounding andtocompounding ofmaterials, raw materials, through through award-winning team of process specialists tothe enhance the manufacturing the manufacturing process to delivery to continue delivery to thetocustomer, customer, ourand multiple our multiple develop new products thespecialists window industry. We now supply award-winning award-winning team team of for specialists of continue continue to enhance to enhance and and over 2,000 insulated glass components. develop develop new products new products for the forwindow the window industry. industry. We now Wesupply now supply over 2,000 over 2,000 insulated insulated glass glass components. components.

0219/0027

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www.glassnews.co.uk | February 2019 00012 THE Ad Campaign 2018 A5 Ad Current.indd 1

17 15/10/2018 16:15

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TWO OF SPECTUS’ MOST POPULAR BROCHURES GET FRESH NEW LOOK Spectus Systems, an Epwin Window Systems brand, has just launched new versions of two of its most popular brochures. They are the end user-focused aftercare brochure, A Quick Guide to Looking After Your Windows, Doors and Conservatories, and the trade-focused Your Perfect PVC-U Partner. Carmen Velilla, Brand Manager at Spectus, said: “Both pieces of literature have a fresh new look in line with our latest branding and contain more information than ever before. Together, they are a good combination for both fabricators and installers to have in stock.” A Quick Guide to Looking After Your Windows, Doors and Conservatories is a 19 page brochure that gives end users top tips on looking after their PVC-U products. There is also is specific advice on maintaining casement windows, reversible windows, vertical slider windows, tilt & turn windows and patio and French

doors. Carmen commented: “Our aftercare brochure is so popular because it gives installers a professional edge and shows they are committed to helping homeowners look after their investment for years to come.” Your Perfect PVC-U Partner showcases what Spectus has to offer. The 38 page brochure includes information on the comprehensive Spectus product portfolio, the strength of Spectus support and the value the Epwin Group brings. Carmen commented: “Spectus has a compelling offering and our partner brochure demonstrates this perfectly. It’s the perfect piece of literature for fabricators to give to potential customers to showcase the Spectus credentials and the considerable benefits the brand can offer.” Spectus is known for delivering the complete package. And as these two pieces of literature show, this includes practical, useful marketing support that adds value to both fabricators and installers. A Quick Guide to Looking After Your Windows, Doors and Conservatories and Your Perfect PVC-U Partner are available in electronic and hard copy formats via the Spectus online marketing platform GoDesignOnline.

MIGHTON BOSS MEETS MINISTER AT GIANT US TECH SHOW Mike Derham, boss of Cambridge-based VS hardware and paint specialist Mighton Products met British Government Minister Dr Liam Fox MP who as Secretary of State at the Department for International Trade staged a reception in support of British firms that had travelled to Las Vegas in January for the massive Consumer Electronics Show (CES). With more than 182,000 visitors CES is the World’s leading showcase for the latest in electronics and Mighton chose the event to launch its new Apple-HomeKit based Smart Lock. The minister was very enthusiastic about the technology behind the product said Mike: “Dr Fox was keen to learn about the support that Apple gave us in developing the new

product and was very interested that we had been established in the US selling the Angel Ventlock child safety device the for two decades. Clearly the Government is keen to develop all International opportunities for trade as we approach Brexit.” www.mightonproducts.com READER ENQUIRY NO: 0219/0030

TRACEY JACKSON APPOINTED HAS FIRST CHAMPION

SUPPORTER FOR BUILDING OUR SKILLS

Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 0219/0028

LEKA ROOFS ARE THE WAY OF THE FUTURE The LEKA Warm Roof and the LEKA Orangery Roof have taken the market by storm in recent years. One company that’s particularly impressed by what the products have to offer is Turner Windows of Somerton Ltd. Managing Director Craig Turner says: “They’re the way of the future.” Craig highlights the innovative GRP construction of the roofing products. “It means they’re lightweight, there’s no aluminium so there’s no sweating and there’s no timber so no there’s no movement due to drying out. It’s everything you want.” Craig also highlights the benefits LEKA products bring to the installer. “As long as you’ve done the training, everything goes together well and quickly – it’s all very fitterfriendly.” The ease of fitting is thanks to the fact there are fewer elements to install than on a

typical solid conservatory roof. It means on site installation typically takes just two to three days (up to and including 4000 x 4000 metre roof), including removing the old conservatory roof. Craig has been impressed with the customer service offered by LEKA too, which is particularly important for him because his company has a reputation for customer service excellence. (It has been a Finalist in the Independent Network customer satisfaction survey three years on the bounce.) “It’s a good company to work with,” he says, and “The response and the delivery times are more than acceptable.” Turner Windows is a family-owned company based in Somerton, Somerset, with over 30 years’ experience in the industry. The company guarantees every customer a personal and professional service and the commitment to quality extends to every part of their business. It’s clear that in LEKA it has a partner it can rely on to maintain the standards for which it’s known. Tel: 0800 773 4040 www.lekasystems.co.uk READER ENQUIRY NO: 0219/0029

With a shared passion and drive to help youngster choose Fenestration as a career of choice Tracey Jackson, Business Development Manager for Howells Patent Glazing Limited has become Building Our Skills campaign’s first official Champion Supporter. Tracey has been working with local colleges and enterprises in the West Midlands for the last couple of years, tirelessly campaigning to gain a better awareness of Fenestration in local schools and colleges. “Howells is a family run business, set up my father in 1973,” comments Tracey, “we employ about 38 staff, and have a massive enthuses on firstly, ensuring our staff are well trained to meet the demands of our customers and secondly, that we work hard to engage with local communities and develop a program which enables local youngsters to understand the industry. Tracey, recently spoke at the Building Our Skills conference in November 2018, addressing over 30 delegates. She shared

the company’s adventure of how they have proactively engaged with youngsters to help capture their imagination towards manufacturing, told how with perseverance and regular interaction they have been able to develop close ties with the schools and colleges and have a greater influence with how students look at the Fenestration industry. Stephanie Tague, Head of Building Our Skills said; “Tracey’s presentation gave others a real overview of what can be achieved within a SME business. Coupling this with her passion for enthusing others by encouraging them to embrace the concept to engage with local schools, colleges and youngsters, it makes her a fabulous candidate to become a Champion Supporter for Building Our Skills.” For more information regarding BOS visit www.buildingourskills.co.uk or contact Stephanie direct on sayhello@buildingourskills.co.uk. READER ENQUIRY NO: 0219/0031

February 2019 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

KÖMMERLING MAKES THE SWITCH TO RENOLIT EXOFOL PX LAMINATES

CONTINUED GROWTH FOR EXLABESA’S ECW 50 CURTAIN WALLING SYSTEM Exlabesa Building Systems’ ECW 50 curtain walling system continues to deliver on all levels with a 20% year of year growth being achieved. Paul Benn, Exlabesa Building Systems’ General Manager, comments: “Our ECW-50 curtain walling system is recognised as an ideal choice on a wide variety of commercial building projects. It has an intelligent design that makes it simple and cost effective to manufacture and install and its 50mm profile widths offer slim sightlines that maximise the glazed area.” As customers are finding out, the ECW 50 curtain walling system has all the hallmarks of an intelligently designed system that has been designed to add value to fabricators’ and installers’ businesses. There is a choice of depths for structural members, mullion sizes of up to 220mm and transom sizes of up to 195mm. Internal reinforcing bars are available where bigger spans are needed, plus a range of structural add-ons, while a range of external caps give different finishing options. It has 28mm glazing as standard but can accommodate glazing of up to 46mm for projects where thermal efficiency is paramount. And for customers fitting the system into shopfront applications, the system allows up to 12mm single glazing which is often a requirement of such projects. Where a total project solution is needed, the system can be easily integrated with Exlabesa Building Systems’ KWS window systems and KSF and KTS commercial door systems. The system is

quick and easy to install, thanks to the unique gasket design that makes glazing simple. The ECW 50 system has all the credentials specifiers are looking for. It is a thermally broken system so it meets and exceeds current building regulations for thermal efficiency. The system is fabricated using high quality European components and is tested to CWCT and UNE EN 13830:2016 standards for weather resistance, safety in use, energy efficiency and heat retention.

In co-operation with Renolit SE, profine Group with its brands KBE, Kömmerling and Trocal is the first international systems provider to introduce the innovative and enhanced Renolit Exofol PX laminate as standard. The new decorative laminate generation excels by the further development of the material properties compared to the standard MX foil. Among other things, new and improved raw materials as well as numerous patented technical innovations contribute to enhanced product performance.

Companies choosing the ECW 50 not only benefit from a stunningly impressive curtain walling system, they also benefit from the expertise, quality and cost effectiveness of one of the UK’s most experienced aluminium systems companies.

The special structure of the Renolit Exofol PX laminate gives the PVC-U window profile a particularly long-lasting protection. The result of the multiple innovations are improved UV protection and as a consequence, even better resistance to weathering.

Tel: 01302 762 500 - www.exlabesa.co.uk

The end customer benefits in particular from the improved colour fastness and the proven easy-care, very durable surface.

READER ENQUIRY NO: 0219/0033

There are also extended warranties of up to 15 years in the darker colours. ‘A high-quality decor laminate range is one of the pillars of our colour strategy. With the new Renolit Exofol PX laminates from our long-term partner, we offer our customers a future-oriented and patented product with a real added value’, explains Dr Peter Mrosik, owner and CEO of profine. Since March 2017, profine Group has been successively converting the Renolit Exofol MX to the Renolit Exofol PX laminate program of the international leading manufacturer. Since the laminates do not differ optically, the two types can be processed with one another without any problem. For further KÖMMERLING information, including the new System 76 and for becoming a manufacturing partner, approved installer or as a building specifier, call 01543 444900, e-mail enquiries@profine-group.com or visit www.kommerling.co.uk. You can also follow them on Twitter @kommerling_uk. READER ENQUIRY NO: 0219/0034

BUSINESS MICROS CELEBRATES 40 YEARS 2019 marks the 40th anniversary of one of the industry’s most respected and best loved suppliers – Business Micros. The company is planning a series of celebrations to mark the event, many of which will be centred around its stand at the FIT Show in May.

When Graeme and Jim arrived, there were around 250 customers and just a handful of staff. Now, the number of customers stands at more than 2000 and, within its two distinct divisions - Business Micros and BM Aluminium – the company employs close to 50 people.

Established in Scotland by Des Sharratt and Alistair Fyall way back in 1979, Business Micros was a true pioneer in the introduction of software to this industry and still very much sets the agenda today. It started out supplying software to the aluminium window and door sector, but quickly advanced into timber and PVC-U during the 1980s, growing rapidly to become the industry’s undisputed number one.

Trailblazing Business Micros software programmes like WinStar were the backbone of many fabrication set ups in the early days and many within the company have fond memories of when every WinStar package was sold along with a computer, but its continuing success owes much to the iconic Evolution software platform and the hugely popular EvoNET business management software.

have always characterised what we do and I’m immensely proud of that.”

Current Managing Director Graeme Bailey and Technical Director Jim Cronie joined Des in 1990 and together they helped shape Business Micros into the dynamic, innovative organisation it has become; building a reputation along the way for looking after customers and staff and for always delivering on promises.

For Graeme Bailey, it is the team at Business Micros who are the most important contributors though. He says: “There’s a huge amount of experience and expertise here but, much more than that, there’s a real commitment from everyone to do a good job for every single customer. Honesty, enthusiasm and professionalism

While everyone in the business is taking the opportunity to look back and reflect on four decades of success, no one is resting on their laurels. Sales Manager Chris Bailey says that 2019 will see the launch of the next generation of Business Micros software at the FIT Show – bringing some significant new product advances into the market.

He adds: “We all feel privileged to work in such an amazing industry and with such a fantastic team. After four decades, we’re proud of what we have achieved but just as excited about what lies ahead.” More details are at: www.businessmicros.co.uk. READER ENQUIRY NO: 0219/0035

February 2019 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2019 which will give you an excellent sales advantage and extra peace of mind for your customers. The Guardian™ Warm Roof carries both LABC & LABSS approval throughout Great Britain

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

ISO CHEMIE SEALANT TAPE SPECIFIED FOR ‘REVOLUTIONARY’ NEW ROOF

VEKA RECYCLING BEGINS PRODUCTION AT NEW WELLINGBOROUGH HQ

A ‘revolutionary’ roof on a new £140m distillery and visitor experience centre in Scotland, has been sealed using advanced foam tape technology from ISO-CHEMIE.

VEKA Recycling Ltd, the UK’s leading recycler of PVC-U post consumer window profiles, has begun full production at the company’s brand new headquarters site in Wellingborough, Northamptonshire.

The Macallan Distillery, built by Robertson Construction on the picturesque Easter Elchies estate in Speyside, has seen ISOBLOCO T-Max installed to accommodate differential movement of up to 80mm between dozens of the roof ’s timber cassette sections. More than 5,000 metres of tape has been supplied for the 12,000 sq. m double-curved roof, which features over 380,000 individual components and five mounds to accommodate the distillery’s five production cells. One of the largest wildflower roofs in Europe, the structure is also among the most complicated of its type in the world, with each junction and beam featuring a specific name. It has been tested in more than 160 different load conditions, while the ‘Swiss Alpine Design code’ has been used to understand the effects of wind, snow and ice on the design.

T-Max can effectively seal larger joints ranging in width from 14mm to 50mm, providing excellent thermal and acoustic insulation properties. It can also accommodate a temperature range of -30° to +90° while remaining impermeable to driving rain with a minimum of 450 Pa, making it one of the best performing tapes in its class. Once installed, timber framed buildings are better protected from elemental factors like wind, dust and moisture ingress by accommodating the changes in structural movement caused by environmental, cyclical and settlement factors. The product remains permanently flexible throughout its life expectancy of at least 25 years. Developed by international premium spirits company Edrington, the distillery’s been designed by architects Rogers Stirk + Partners, who were selected to lead the project after an international competition. Nicholas Thompson, ISO-CHEMIE’s UK technical adviser, said: “For our tape to be specified for this revolutionary structure not only reinforces its strong environmental credentials, but also reflects its strong allround airtightness, acoustic and thermal qualities.” ISO-CHEMIE is one of Europe’s main producers of impregnated foam sealants, specialising in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques. www.iso-chemie.eu/en-GB/home/

ISO CHEMIE’s T-Max has been used on the roof of the new £140m Macallan Distillery

READER ENQUIRY NO: 0219/0037

From acquisition in February of the 5.5 acre site on the town’s Finedon Road Industrial Estate and after undergoing a substantial refurbishment, rebuilding work and industrial fit out, the facility is now converting full loads of virgin, post consumer and industrial profiles into high quality PVC-U compound. Further investment and development during the next 12 months will further extend the capabilities and capacity of the plant, to become Europe’s most advanced specialist windows recycler. “We are very pleased with the progress we have made at our new site,” said VEKA Recycling Ltd Managing Director Simon Scholes, who has managed the project throughout. “It took many years to find what is the perfect site for our requirements but we are on schedule to build a facility that will be totally self-sufficient and capable of recycling in excess of 25,000 tonnes per annum by the end of 2019.” Current capability allows the plant to accept previously installed frames as well as virgin offcuts, reduce them and then transfer component materials for further reduction and separation. PVC-U is then further processed at Wellingborough and returned to market for re-manufacture. New products produced using VEKA recycled compounds include new window profiles, cills and trims as well as products as diverse as electrical conduit and construction

components. When the plant is fully operational all materials will be extracted and re-processed on site. The Wellingborough plant will be the third to be built by VEKA Umwelttechnik GmbH, the specialist recycling subsidiary of the VEKA AG Group, of which VEKA Recycling Ltd is a wholly owned division. The company has pioneered PVC-U recycling in Europe with its first plant opening in Behringen, Germany as long ago as 1993. A further facility was opened in France in 2006. The combined capacity of the three plants will exceed 100,000 tonnes of PVC-U windows a year. “VEKA Group made the commitment to invest more than £8 million at Wellingborough after the Brexit vote was known and is fully committed to the UK market, irrespective of the status of the UK relating to Europe,” explained Simon. “There is very real belief in and commitment to both the concept of recycling and to the UK window and door market,” he added. READER ENQUIRY NO: 0219/0038

IDF ALUMINIUM CHOO, CHOO, CHOOSES JACK ALUMINIUM FOR STROOD STATION REVAMP A full suite of Jack Aluminium Systems’ products were used in a £2.59m revamp of Strood Railway Station, part of the National Station Improvement Programme (NSIP). The 37-week refurbishment programme was part of Medway Council’s plans to regenerate the area and the new station is a bright, modern building with a new larger waiting area and booking hall. Essex-based IDF Aluminium Ltd fabricated and installed Jack Aluminium’s JD47 Nonthermal Shopfront System, JCW Curtain Walling System, TD68 Thermal Emergency Exit Door Suite and TW70 TruEnergy Window system as part of the project. Will Woods, Managing Director at IDF Aluminium explains: “We always use

Jack Aluminium doors for these kinds of projects. Contractors and customers are pleased with the result and they usually want to use the same products for other stations in the NSIP. As well as offering great thermal efficiency and security benefits for big refurbs, Jack Aluminium delivers product fast, so we can keep to strict deadlines on public sector projects.”

Daniel Ready, project manager at WPB Contractors – the Kent-based civil engineering, building and maintenance contractor that was responsible for a major part of the work said: “The TD68 Thermal Door is a revolutionary product, which is robust and has great thermal efficiency and security benefits. It is extremely well designed and is highly effective, especially

when you want to install customer-friendly air conditioning and a hi-tech heating system.” By choosing a remote access TD68 Thermal Door option with a built-in electric strike, staff at the railway station have full remote access control. The door can be locked internally and externally with a key to ensure it is secure on the outside. It can still be opened in an emergency from the inside using a standard panic door exit device. Daniel adds: “The newly-improved station gives visitors a fantastic first impression of the area, as soon as they step off the train. That makes us feel very proud and we’d like to thank Jack Aluminium Systems.” Tel: 024 7646 7449 www.jackaluminium.co.uk READER ENQUIRY NO: 0219/0039

February 2019 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

I N N OVAT I O N Our innovative range of products ensures we can meet the demands of today’s market, from large commercial projects, new builds to

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renovation and refurbishments.

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Whether you’re looking to enter the profitable world of aluminium or already working on multi-million-pound commercial projects, with over 70 years global experience, you can trust us to work with you to deliver the finest tailored aluminium façade systems. For more information on how AluK can help you lead the way:

www.glassnews.co.uk | February 2019 aluk.co.uk | info.uk@aluk.com | 01291 639 739

Experts in Aluminium

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

NO OTHER FABRICATOR IS OFFERING THIS! BENEFITS TO HOMEOWNERS ✔ There is no cost passed to your customers for the extended warranties and consumer protection – this is all provided free of charge.

BENEFITS TO INSTALLERS ✔ Pearl Window Systems bridge the gap between fabricator and installer with this full support installer scheme, right from your installation to the end-user.

✔ CORGI Fenestration is a trusted brand, giving customers even more confidence when buying your products and service.

✔ No insurance companies involved, all guarantees, warranties and mediation are dealt with through one portal.

✔ Your homeowner receives full consumer protection, all of which is detailed in their Homeowners Booklet.

✔ Customers use the CORGI Fenestration Rating Scheme, which is a TripAdvisor style rating system, giving them the confidence to buy.

✔ You can use our scheme for notification and self certification.

✔ Customers expect and receive a service second to none, with a full complaints procedure in place, if ever required.

✔ When customers see your Skills Card, they can be confident in your ability to carry out the work required.

✔ Register your installation just once, we do the rest. No paperwork, no hassle. ✔ By taking advantage of our extended warranties on all products including hardware, frames and glazing – you will enjoy a more structured approach to Remedials in the future. ✔ This is a fully approved installer scheme, like no other, approved by CORGI Fenestration – a trusted brand.

✔ Customers are invited to use the CORGI Fenestration ‘Rate Your Installation’ service, building trust between you and your customer. ✔ With your Skills Card, you can show customers you are trained to the very highest of standards. ✔ Maintenance’ procedures are documented for your customers, giving 100% understanding of their new products and peace of mind for the future. ✔ Cost per installation registration / address is just £15! ✔ The fee includes so much more than other schemes provide and is also priced less than many other schemes.

We are looking for installers in these regions. Call today to see how we can help your business!

WANT TO KNOW HOW WE CAN HELP YOUR BUSINESS? Our CORGI Fenestration approved Installer Scheme is one of a kind and not to be missed.

February 2019 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

TRADE NEWS

Self certify your installations! Easier ‘one online entry’ through our exclusive portal – No more IBG’s! No more Fenestration Registrations! It’s all taken care of!

See us on Stand M36

Pearl Window Systems offer the 1st Install er Scheme appro ved by CORGI Fenestration.

0800 014 2769

sales@pearlwindows.co.uk www.pearlwindows.co.uk A CORGI Fenestration Approved Installer Scheme together with an extended warranty scheme, direct to the homeowner, for added consumer confidence 0219/0041 Warranties are subject to acceptance and approval for Sentinel Homeowner Installations, all customers must be registered prior to the extended warranties being offered at the point of sale. This in no way affects the standard warranty offered at the point of sale by the window manufacturer, however this does allow the homeowner the comfort of a long term back up direct from a select group of international hardware manufacturers. (All manufacturers standard warranty, terms www.glassnews.co.uk | February 2019 and conditions together with adhering to the maintenance guidelines apply at all times, please see your operation and maintenance guide for more information).

TRADE NEWS EIFFEL TOWER IN TOP SHAPE FOR 130TH BIRTHDAY THANKS TO EDGETECH’S TRISEAL

The UK’s Leading Glass & Glazing Newspaper

WHY 2019 IS THE YEAR TO ‘ASK FOR ALI’ Senior Architectural Systems has plenty of new developments in store over the next 12 months – giving trade fabricators and installers even more reasons to ‘Ask for Ali’ and take advantage of the leading manufacturer’s extensive product offering and in-house services.

Eiffel Tower in top shape for 130th birthday thanks to Edgetech

It’s one of the world’s most famous structures and an instantly recognisable symbol not just of Paris, but France itself. This year, the Eiffel Tower will mark its 130th birthday – and state-of-the-art Edgetech innovation is helping ensure it’ll still be delighting visitors for decades to come. When esteemed architects Moatti & Rivière produced highly complex designs for renovating the Tower’s 57.6m viewing platform, their plans called for glass units that excelled on all fronts. They envisaged a 130-square foot glass floor, offering spectacular views of the Champs de Mars below, fringed with a 2.5m glass balustrade, and, most ambitiously of all, a double-kinked glass façade, 8m high and 20m wide. Both concave and convex in parts, the façade was far too intricate to be manufactured in one piece and was therefore made from a mosaic of cylindrically bent rectangular panels, all incorporating Edgetech’s Super Spacer Triseal Premium Plus. With its unique triple-seal design, Triseal offers extreme durability and the structural strength to excel in even the most demanding architectural conditions. It’s been used in some of the world’s most striking and iconic new buildings, including Zaha Hadid’s The Opus tower in Dubai. “It’s immensely gratifying to see Edgetech technology used in one of history’s most famous buildings,” comments Managing Director Chris Alderson. “Most people on the planet can recognise the Eiffel Tower, and it’s the most visited pay-to-enter monument in the world, attracting over seven million tourists every year. For us, having our products chosen to help safeguard the Tower for the future is a huge honour – and a testament to the incredible strength and versatility Super Spacer Triseal can offer.” For more information please visit www.edgetechig.co.uk. READER ENQUIRY NO: 0219/0042

A year after the official launch of Senior’s new slimline Ali VU aluminium window, which has been specifically developed for the domestic market, the company has established several new accounts with trade professionals across the country. With the number of completed projects featuring Senior’s stylish Ali FOLD aluminium patio door range also on the rise, and the company’s work in the commercial sector continuing to flourish, Senior is pledging further investment in its product range and commitment to customer service in 2019. Jonny Greenstreet, Senior’s marketing manager explains: “2018 was our most successful year to date and we are hoping to build on this momentum to make this year another one to remember. Some of our new plans are already coming to fruition, such as the work we are doing to expand storage space at both our Denaby

and Newport branches which will allow us to increase the amount of stock we can hold and keep lead and delivery times to a minimum. We are also gearing up to officially launch our brand new training programme for our trade customers which we will be delivering from our brand new in-house training facility. ” Over the coming months, Senior will also be announcing a number of new products, including the new PURe® Commercial Door, as well as updates to existing ranges. Jonny adds; “Everything we do is underpinned by our motto of giving our customers what they want, when they want it. As we take on more trade accounts, this is more important than ever and we are very excited to roll out details of our new initiatives and products to our growing customer base. Watch this space!” For more information about Senior, visit www.seniorarchitectural.co.uk/askforali or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook. READER ENQUIRY NO: 0219/0043

HADLEY GROUP ACQUIRES EWS (MANUFACTURING) LTD In a move that reaffirms its commitment to supporting the construction, automotive, industrial and agriculture markets with advanced cold rolled steel technology, both in the UK and internationally, Hadley Group has announced the acquisition of EWS (Manufacturing) Ltd. Since it first established in 1964, Hadley Group has consistently raised the bar in innovative steel solutions with real world applications. The company’s expertise, market insight and manufacturing capabilities have positioned it as a world leader in advanced cold rolled steel technology. EWS produces in excess of 25 million metres of cold rollformed sections annually at its manufacturing site in Wolverhampton. It is recognised as the market leader in Window and Door Steel Reinforcement and also has core strengths in other construction market products. The manufacturer will now form part of Hadley Group’s global chain of manufacturing locations, complementing the company’s growing reach.

Stewart Towe, CEO of Hadley Group, commented: “I am delighted to confirm the addition of EWS into the Hadley Group. The company greatly complements our wide range of value added construction products. We look forward to supporting EWS as they continue to progress in the markets they serve. “With the support of the wider Hadley Group, EWS will continue to operate as usual with no changes to the manufacturing or delivery aspects of the business. Neither will there be any change to commercial service agreements currently in place. EWS will continue to operate as a stand-alone business with the added support of Hadley Group as and when required.” Hadley Group is a world leader in advanced cold rolled steel technology, with manufacturing facilities in Europe, the Middle East and Southeast Asia, and more than 700 employees worldwide. EWS employs 70 people at its 90,000 sq ft factory based in Wolverhampton. The company offers a range of material specifications, including pre-galvanised, hot-rolled, cold rolled and stainless in a range of thicknesses dependent on application. For more information about Hadley Group, please visit: https://www.hadleygroup.com/ For more information about EWS, please visit: https://www.ewsmanufacturing.co.uk/ READER ENQUIRY NO: 0219/0044

VEKA GROUP CELEBRATES 455 YEARS OF STAFF LOYALTY! Industry-leading PVC-U systems supplier VEKA Group hosted a buffet lunch and presented certificates to employees celebrating 5, 10, 15, 25 and 30 years of service with the company. Having been named ‘Employer of the Year’ at both the Burnley Business Awards and the Red Rose Awards, it’s clear that VEKA Group understands the importance of retaining staff and creating a rewarding work environment. MD Dave Jones said: “The ‘loyalty lunch’ is something we celebrate each year to thank our longest-serving members of staff. Here at VEKA Group, we know that our people are our most valuable asset and it’s important to us that every member of the team knows how appreciated they are. “Certificates were presented to 43 staff, who have clocked up a combined 455 years at VEKA Group’s Burnley HQ! “For such a large company, we’re proud to have a very low employee turnover. VEKA Group’s ethos is reflected in the values of VEKA ‘Spirit’ (Success, Pride, Integrity, Responsible, Improvement and Team) which staff have taken to heart over the last two years. Spirit has become the basis for all employer/employee interaction from recruitment to retirement, and everything in between. “We conduct regular employee engagement surveys as we know that this feedback is key to making VEKA not just the business of choice for our customers, but for our employees too. And a happy workforce is a hard-working one, so it’s ‘win win’ for the company, its staff and its customers - with a level of service provision that’s hard to beat. “We’re delighted to celebrate and reward an incredible 455 years of service, and look forward to seeing how many more staff will be joining the lunch this time next year.” Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0219/0045

February 2019 | www.glassnews.co.uk

LOOKING FOR THE RIGHT SUPPLIER FOR

CONSERVATORY ROOFS? Connaught have been fabricating the Ultraframe System for over 18 years.

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

VEKA GROUP NAMED ON NORTHERN POWER WOMEN’S NPW AWARDS SHORTLIST

LET THE FRESH AIR IN AND KEEP FLIES AND WASPS OUT! The simple and effective Ascena Sliding Flyscreen offers call-back and add-on sales opportunities for all bi-folding and sliding door installations. After the record-breaking summer enjoyed by Britons everywhere during 2018, sales of French, sliding and bi-folding doors are expected to hit new levels during the 2019 spring. But last summer also reminded those of us with garden doors what a nuisance flies and wasps and even the neighbour’s cat can be when we are trying to enjoy a glass or two as the sun goes down. Just as sliding and bi folding door designs have been revolutionised in recent years then so too have flyscreen designs and performance with the introduction of the Ascena Pleated Insect Screen, to promise an effective solution to flies and wasps invading homes. Offered to fabricators and installers as an add-on to almost any style and brand of French, sliding and bi-folding door, the Ascena Insect Screen is highly effective at allowing fresh air in and keeping every type of flying insect and other pests out, whilst also offering an extra layer of protection and shade against the rays of the sun. Smoothly and effortlessly sliding open and closed in seconds the Ascena Insect Screen is manufactured from high-grade aluminium and may easily be retrofitted against most types and brands of French, sliding or bifolding door.1 Aluminium extrusions, available in two standard colours – Anthracite Grey (7016), Pearl White – support high quality polypropylene mesh screens that are tough

and cannot be torn or damaged in normal use. High strength, braided tensioning cords run horizontally to stabilize the screen and control vertical orientation of the handle bar. These tensioning cords run over precision bearings to ensure the high quality, polypropylene mesh slides smoothly with a low operating force. The tensioning cords also prevent the mesh from blowing out in windy conditions. The Ascena Insect Screen withstands wind gusts up to 20mph before the mesh leaves the channel. This safety feature helps prevent tearing and if the screen does leave the channel it can be easily reset. Ascena can easily be installed in openings up to 4000mmx2700mm as a single screen or may be combined as meeting screens to cover openings as wide as 8000mm 2700mm. With more than 10,000 installed throughout the Unites States, the patented Ascena Insect Screen has undergone rigorous testing and exceeded 150,000 cycles but for peace of mind, the company offers a 5 year warranty.2 A website and colour leaflet provide potential customers with further information (www.ascenascreens.co.uk). 1 There may be exceptions; please check with a sales consultant before ordering 2 The warranty does not extend to damage, accidental or otherwise, caused to the mesh or track system by pets, children or the occasional adult. READER ENQUIRY NO: 0219/0047

FENSTER’S FAB INSTALLER SUPPORT Fenster Fabrications has boosted its support package, to help installers take the next step for their business with a unique range of sales literature. Showcasing the full range of Fenster Architectural aluminium products, the brochure features photography from some of the most impressive aluminium installations in the South West. It is available for installers to completely personalise with contact details and branding to use as their own.

Brian Webb, Business Development Manager at Fenster Fabrications explains: “At Fenster we work hard to create a service that makes life easier for installers and gives them the confidence to make aluminium a big part of their remit. The trend for aluminium glazing is showing no signs of stopping and the marketing literature pack features all the options that are available, from slimline Heritage glazing to bi-folding and sliding doors for domestic projects as well as commercial aluminium glazing options. It’s all part of the Fenster commitment of delivering sensational products, crafted to perfection with great service and quality.”

Now in its fourth year, the NPW awards attracted more than 900 nominations across 10 award categories and VEKA Group has been shortlisted in the ‘Medium Organisation’ category. The nominations were shortlisted and assessed by 60 judges ranging from independent business owners to senior executives from large multi-national organisations. Judge Sam Walker, Broadcaster and MD of What Goes On Media, said: “It’s a privilege to be a judge for the Northern Power Women Awards for the third year running. The level of passion, talent and commitment across the nominees is wonderfully inspiring. Learning about projects and businesses across the north that are quietly changing the future is brilliant and eye opening.” Simone Roche MBE, founder of Northern Power Women said: “The number of nominations we received this year demonstrates the outstanding talent we have in the North of England. It was an extremely tough job for our judges and I didn’t envy them having to make the decisions. Huge congratulations to our shortlisted nominees, I’m looking forward to celebrating with them all in March at the ceremony!” The VEKA Group team is delighted to have been recognised on the shortlist of these important awards. As part of the award submission, Marketing Director Dawn Stockell explained how VEKA Group works to accelerate gender balance: “Despite being a manufacturing organisation within a particularly male-biased industry, namely fenestration, I’m proud to say that VEKA has a good representation of women in senior positions. Due to the proportion of women in these higher paid roles, the mean

Dawn Stockell

gender pay gap at VEKA stands at -6.56% (in favour of women). “The business proactively promotes and showcases our female leaders and team members through a range of opinion pieces, employer brand comms, and supports them in entering awards to ensure recognition for their contribution to our overall business success. “As the VEKA Marketing Director, I was the first female appointed to sit on the VEKA plc board and together with our Head of HR we are active in driving female business leadership; from working with Lancashire’s Chamber of Commerce and its Unique Women networking group, to supporting Northern Power Women and looking to host podcasts into 2019, among other thngs. “VEKA Group is a major Burnley employer and was crowned ‘Employer of the Year’ in this year’s Red Rose Awards and ‘Employer of the Year’ at Burnley’s biennial Business Awards in 2017. Our commitment to all our employees is paramount and our recent flexible working approach has facilitated greater work/life balance, of benefit to both male and female employees alike. “By encouraging diversity across our many teams, different perspectives, ideas and solutions result in greater opportunities for individuals and also for the company as a whole.

Fenster Fabrications manufactures aluminium glazing from its headquarters in Devon and has a whole host of third-party accreditations including BSI, PAS 24 and Secured by Design accreditations.

“I am proud to have seen VEKA Group make the shortlist and I’m looking forward to celebrating with - and learning more about - other empowering North West businesses at the NPW Awards in March.”

Tel: 01803 317040 - www.fensteruk.net

Tel: 01282 716611 - www.vekauk.com

READER ENQUIRY NO: 0219/0048

VEKA Group is proud to have been named on the shortlist for one of the most prestigious awards in the North of England. The awards showcase role models and celebrate the many different ways women and men contribute to a thriving Northern Powerhouse.

READER ENQUIRY NO: 0219/0049

February 2019 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

RAPIERSTAR’S FASTENER EXPERTISE SUPPORTS VEKA’S TESTING AND NPD

Inside the VEKA Technical Workshop, where Rapierstar fasteners are used on all test windows and in new product development projects

Leading specialist fastener supplier Rapierstar is helping VEKA’s technical team and its fabricators to create the most robust and operationally reliable new windows and doors, by becoming an exclusive supply partner for its UK Technical Workshop in Burnley. The Technical Workshop is a vitally important facility for VEKA and fabricators of its profile systems, allowing for indicative testing to be conducted on a wide range of customer window and door prototypes, as well as for VEKA’s own new product developments. As the workshop’s exclusive partner for fasteners, Rapierstar now provides window and door screws for all the prototype windows built by VEKA engineers, and it is providing expert technical guidance on fastener selection and application to any VEKA customer who is seeking to optimise their test outcomes. Rapierstar’s support for the VEKA Technical Workshop strengthens its long standing relationship as a supply chain partner for fasteners. It has worked closely with VEKA since 1998, providing technical advice to help address common fastener issues and ensure fabricators deliver the best possible result with the finished window or door. This information is readily available in Rapierstar’s Recommended Fixing Manual (RFM) for VEKA profile systems, which can be downloaded at www.rapierstar.com. Dave Jones at VEKA PLC said: “A window or door is only as good as its weakest link and all too often the importance of the humble screw is overlooked when testing for air and water tightness or enhanced security under PAS24. That’s why we ensure all our prototypes are built using the most suitable fasteners throughout, and we encourage our fabricators to adopt the same approach. “Rapierstar’s support for our Technical Workshop helps us achieve consistency in

www.glassnews.co.uk | February 2019

our NPD programme and maximise the chances of testing success. More broadly too, it gives our fabricators access to their technical expertise whenever they need it – it’s a partnership that should ensure the fastener is never the weak link.” Paul Balfe, Technical Consultant at Rapierstar, added: “We’re often approached by customers who are working on a new product for testing, or those who have experienced difficulty in achieving the performance required to pass a test, to investigate whether different fastener choices could make a difference. Supporting VEKA in this way is, therefore, a great way for fabricators to access our fastener advice and guidance at an early stage and avoid future – and potentially costly – setbacks.” Operating from its UK HQ and 100,000 sq. ft. bonded warehouse and distribution centre near Macclesfield, Rapierstar is the leading specialist fastener supplier to the British and Irish door and window sector. With one billion screws stocked at any one time, and supporting sites in Belfast and Norwich, it is able to offer unrivalled supply chain reliability to fabricators and trade distributors in all parts of the British Isles. Rapierstar’s branded products are designed and manufactured to exacting standards, with quality assured through comprehensive testing at both its manufacturing plants and extensive ‘in-house’ R&D test facility. This industry-leading regime enables Rapierstar to comply with all appropriate British, European and international quality standards and to improve product performance through innovation. Find out more about Rapierstar at www.rapierstar.com.

0219/0051

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READER ENQUIRY NO: 0219/0050

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

FULLY COMPREHENSIVE CONSUMER PROTECTION WILL GIVE CONSUMERS CONFIDENCE TO BUY The whole issue of customer protection is tricky and particularly for the fenestration industry. However much we like to feel that the days of ‘white gold’ are behind us and that there is a growing respect for what we do as an industry, there will always be that lingering doubt in the minds of consumers when double glazing is mentioned. Whether that is unfair or not, providing the consumer with cast iron protection in case they are unjustly disadvantaged is key to our industry’s reputation. Regrettably, there are various schemes of varying quality for the installer to subscribe to, some of which cost more than others and that shouldn’t surprise anyone. We are the first people to tell our customers that they get what they pay for but we are also greatly tempted to ensure that although we abide by any legal requirements that are demanded of us, we also want to pay as little as possible. That’s human nature and, in the case of our businesses, simple economics. If we can pay as little as we can get away with, our margin will be that much greater. There is an argument that says that a cheap scheme with cover (or not as the case may be) for the consumer that becomes null and void if an installer goes into voluntary liquidation, unbelievably, still abides by Competent Person Scheme requirements even if when many consumers find they have been left high and dry. After all, if you’ve gone bust presumably you are not going to worry about that poor consumer. With that sort of attitude it is not surprising that there is still a sense of mistrust in the minds of consumers when it comes to having fenestration products installed. Talking to DGCOS founder, Tony Pickup, was enlightening. “Of the thousands of companies that stop trading every year, government statistics show that 74.6% actually go into voluntary liquidation, many of whom start up again under a different name. If the insurance backed guarantee that they offer has a clause within its small print saying that the guarantee becomes null and void if the company goes into voluntary liquidation then their customers are left, totally exposed. Also, in a recent high profile example, many customers of Safeglaze found, on the company’s demise, that their guarantee was not registered with the insurance provider and the trade bodies couldn’t help. It is a situation that is hard to get your head around. Installers are required to have an insurance backed guarantee but it seems that loopholes have been left that means the consumer has little or no protection in the case of something going awry. Is this

the installers fault? Not really. The majority of them want to work legally and offer the consumer protection that they are required to do, and to get the cover at the best possible price. If, however, that cover is not comprehensive one needs to question the morals of the providers of the insurance. Again, it’s a case of economics and the wish to be competitive in the market place. In other words, offer insurance backed guarantees that the law requires at the cheapest possible price. Presumably the cost of premiums is all based on claims experience as is home, car or any other insurance and if the cover becomes void when a company goes into voluntary liquidation then, obviously, with nothing to pay out the claims experience will be negligible! Why then does DGCOS offer the more expensive fully comprehensive option when so many others providing insurance backed guarantees offer the minimum at low premiums? Tony Pickup answers the question. “My background is in quality assurance and I became involved with trade associations and consumer protection schemes back in 1982. The early ‘80s saw the rise of a plethora of ‘trade associations’ such as the Guild of Master Craftsmen and the Federation Of Master Builders and many others which has caused a confusion in the eyes of installers and consumers alike. What do these schemes do? Are they trade associations, consumer protection schemes, guarantee providers…all of the above, none of the above? It came to a point where I was convinced the glazing sector could benefit from an all embracing consumer protection scheme that gave protection and support to both the members and the consumer, and DGCOS was born in 2010. We have learned how to provide mediation and high quality inspections, what a great guarantee looks like, and how to ensure fair play between installers and their customers. We spent a lot of time researching what makes any consumer protection scheme worthwhile and this resulted in our DGCOS 7 Pillars of Consumer Protection which we will be lobbying government via MHCLG to adopt this year. We believe:

• All home improvement businesses should be an approved member of a robust and comprehensive industry sector Consumer Protection Scheme and Code Of Practice (COP) • All consumers should be registered with the installer’s COP (so the Code has oversight). • The COP should write to every consumer entering into a contract with one of its members (above £350 contract value) letting them know of the protections in place and also asking for feedback on the installer’s performance.

Tony Pickup, DGCOS founder

• The COP has responsibility to provide free mediation, free inspections and free ADR/Ombudsman protection if there are any disputes with its members. • The COP cannot ‘lose its responsibility’ if the installer is no longer a member. • The COP should police and audit that all consumers have their deposits and guarantees robustly protected should the installer cease to trade (and keep records of this). • Consumers should have access to a financial protection ‘scheme of last resort’ in case a consumer has been disadvantaged and needs help/ recompense. “There are very specific requirements within these 7 Pillars. One of the big issues is whether an installer has actually registered the job they are doing with the insurance provider. They can tell the consumer that they have registered them but, like in one of the Safeglaze cases, the job had not been registered. Therefore, registering the job and having the insurer confirm back to the consumer that they are registered, is fundamental. Without that interaction, who is to say who is covered or not? Additionally, the Consumer Protection Scheme must still have responsibility for the job even if the installer is no longer a member. Indeed, why wouldn’t they have that responsibility – the job was done on their watch? The need to police the scheme is also paramount and doing that

is costly and raises the costs of delivering a premium service. But auditing is essential as is the keeping of records of deposits and guarantees. Although DGCOS offers all these 7 Pillars, the final one whereby a consumer has financial protection and a ‘scheme of last resort’ to recompense them if they have been disadvantaged, ensures that there is that final protection for them.” One of the most basic problems is customer awareness. If the customer is not querying the protection they are being offered and not ensuring that they have confirmation of being registered, then there will be a problem. Since 2010 DGCOS has protected over 380,000 glazing contracts and their wider consumer protection group has protected over 700,000 contracts. With former Crimewatch presenter, Nick Ross, being onboard since the beginning as a DGCOS Ambassador, hopefully the consumer will recognise that someone of Ross’ standing would not lend their name to anything but a truly effective consumer protection offering. An additional highprofile celebrity endorser is about to be announced by DGCOS, we believe. As far as the installer is concerned, surely knowing you are offering the best possible protection for your customer and letting them know that the financial protection, trading standards approved mediation services and all those things in the 7 Pillars are there to protect them would make you hold your head high? It would certainly give me confidence in the installer and a few extra £s on the cost of installing new windows because of a slightly higher premium would not be a problem. Indeed, I would want to know exactly how much I have paid for protection of this kind, and would be happy to pay for it! READER ENQUIRY NO: 0219/0052

February 2019 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

MILLION METRE MILESTONE FOR SCHUECO UK MORLEY GLASS & GLAZING NOW HAS A DISPLAY STAND IN NATIONAL SELF-BUILD CENTRE

Uni-blinds® integral blinds manufacturer Morley Glass & Glazing is celebrating a special milestone alongside spacer bar specialists Technoform.

Over one million metres of warm edge spacer bars have been supplied to

Uni-blinds® integral blinds manufacturer Morley Glass & Glazing is celebrating its one million metres of Technoform spacer bar milestone

Morley in the four years since the business teamed up with Technoform to introduce its warm edge spacer bar technology to its Uni-Blind double glazed sealed units with integral blinds inside. Laid end-toend, the million metres of spacer bars used by Morley since 2014 could stretch the entire length of the UK, from John O’Groats to Land’s End.

Yash Naik, Product Manager at Technoform, said: “It’s great to see our products helping one of the industry’s most respected sealed unit manufacturers go from strength to strength. We would like to congratulate Morley on this fantastic achievement, and we look forward to seeing further innovations and success as our partnership continues.”

Following a two-year development programme in conjunction with German glass insulation specialist Technoform, from 2014 every Uni-Blinds double glazed sealed unit has come complete with a warm edge spacer bar as standard. The technology gives fabricators and installers the scope to provide windows and doors featuring integral blinds without compromising thermal performance.

Integral blinds also offer an extra layer of insulation along with powerful solar shading to keep homes cooler during summer months. These added benefits give installers a great opportunity to enhance their window and door proposition, increase thermal efficiency and their profitability. Find out more at www.morleyglass.co.uk. READER ENQUIRY NO: 0219/0055

Schueco UK, Britain’s leading specialist in aluminium systems for the residential market, now has a permanent static display at the National Self-Build and Renovation Centre (NSBRC) in Swindon, Wiltshire. Schueco UK’s stand (no: TV 82) features their very latest slimline sliding door system, a contemporary panoramic design façade with narrow sightlines and glass-to-glass corner, a concealed vent window system, entrance doors with designer panels and door control system. In addition, there is a TV monitor showing a gallery of project installations. Visitors will be able to use a scanning facility to request further information and brochures.

The National Self-Build and Renovation Centre – which is the largest facility of its kind in the UK – attracts approximately 17,000 visitors every year, all of whom are actively involved in planning or executing a building project. For further information on the new Schueco UK stand or to arrange an appointment to visit the Centre, please contact the NSBRC. Tel: 01732 456444 www.schueco.co.uk READER ENQUIRY NO: 0219/0056

BUILDERS MERCHANT BUILDING INDEX

WEAKER NOVEMBER PROPPED UP BY ROBUST TIMBER & JOINERY PRODUCTS SALES YEAR ON YEAR

MONTH ON MONTH

Total Builders Merchant value sales were up 0.8% in November compared with November 2017.

Overall November sales were 7.0% lower than October. The last three years have seen sales drop between October and November

Four categories did better, including Timber & Joinery Products (+3.9%), the secondlargest category. Plumbing Heating & Electrical (+3.3%) had its highest monthly sales since BMBI started in July 2014. Seven categories sold less this year, but three had falls of less than 1%: Ironmongery (-0.1%), Kitchens & Bathrooms (-0.4%) which, despite the decline , had its best monthly sales in 2018, and largest category Heavy Building Materials (-0.8%).

but the reduction was higher this year. However October 2018 had the highest value sales since BMBI started and this will have contributed to the larger month-

on-month fall. Workwear & Safetywear (+4.9%) was one of only three categories that sold more, along with Kitchens & Bathrooms (+4.6%) and Plumbing Heating & Electrical (+3.9%). Seasonal category Landscaping (-15.7%) was weakest.

OTHER PERIODS The eleven months January to November 2018 were 4.0% ahead of the same period in 2017. Plumbing Heating & Electrical was strongest (+7.7%) with Timber & Joinery Products (+7.2%) close behind.

Electrical (+7.5%) was strongest. Average sales a day in the period were 4.2% higher.

INDEX November’s BMBI index was 122.5 with one additional trading day. Plumbing Heating & Electrical was top (146.5). The average sales a day index for November was 115.6. For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk.

The rolling 12 months December 2017 to November 2018 were 3.7% above the same 12 months a year earlier, with one less trading day. Plumbing Heating &

READER ENQUIRY NO: 0219/0057

February 2019 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

VEKA GROUP SAVES ENOUGH ENERGY TO POWER A VILLAGE!

- ACHIEVING ISO 50001 IN THE PROCESS

After a four-day audit, industry-leading systems supplier VEKA Group was awarded the International Standard ISO 50001 Energy Management Systems. 2018 alone saw enough energy saved to power 750 averagesized houses for a full year.

manufacturing process and our compressors have been optimised via a new computer programme, reducing their running by 1500 hours per year without affecting production. “Our energy-saving efforts also extend to our vehicles; a replacement programme means the whole HGV fleet is now ‘Euro 6’ and, along with effective load and route planning, this has reduced fuel consumption by an amazing 20% over the past 12 months. “Continuing to reduce our corporate energy consumption has both environmental and business benefits. VEKA and Halo customers can rest assured they're working with a company that is focussed on sustainability and environmental responsibility, and, if we continue to reduce our usage as energy costs continue to rise, we will be doing our utmost to avoid resultant price increases being passed to our customers.

MD Dave Jones explains: “We're very proud to have seen our hard work in this area recognised, but the certification is by no means the 'end point', rather, an important milestone in our continuous endeavour to reduce energy across the business. “One of VEKA Group's biggest energyrelated investments in recent years was a new substation that enabled the introduction of 81 sub-meters across the business. These give instant measurable feedback on our usage and any improvement actions taken.

“We're training a number of 'energy champions' within the VEKA Group team who will have responsibility for cascading information to colleagues about how we can continue to further reduce energy usage across the business.

“We replaced an existing transformer with a newer, more energy-efficient version which achieved a saving of 30,000kWh / year, and our Operations Managers have set energy consumption parameters for the extrusion lines which are checked every day. Significant parts of the extrusion equipment have also been upgraded saving 255,000kWh per year.

“VEKA Group is incredibly proud to have made these savings and to have attained ISO 50001, but we certainly won't stop here. I'm looking forward to seeing what more we can achieve in the coming years!” Tel: 01282 716611 - www.vekauk.com salesenquiry@veka.com

“An ongoing switch over to LED lighting across the site has so far saved 350,000 kWh per year (or enough energy to power 75 average-sized homes a year). “Refurbishment of one of the office blocks allowed the latest energy-efficient air conditioning units to be introduced, saving 30% against the originals, and background heat is provided via heat recovery units fitted on our compressors. Compressed air plays an important part in our

“VEKA and Halo customers can rest assured they’re working with a company that is focussed on sustainability and environmental responsibility.” Mark Jones, Maintenance Manager and Energy Management Representative

READER ENQUIRY NO: 0219/0059

February 2019 | www.glassnews.co.uk

0219/0060

SAVEHEAT GROUP, A LEADINGINDUSTRY INDUSTRY SUPPLIER SAVEHEAT GROUP, A LEADING SUPPLIER The Saveheat Group supplies and Each company is driven to deliver superior The Saveheat Groupwindow supplies and manufactures and door products in all materials: Aluminium, Glass, PVCu and manufactures window and door products in Timber.Aluminium, Glass, PVCu and all materials: Timber.We handle projects of any size throughout the UK and have an working portfolio We handle projects ofimpressive any size throughout the of completed projects within many sectors. UK and have an impressive working portfolio of Based in the central belt of Scotland, Saveheat completed projects within many sectors. Group continually invests in product Based in the central ensuring belt of Scotland, development its place atSaveheat the forefront Group continually invests in product of the industry and building on an already development ensuring its place at the forefront strong reputation. of the industry and building on an already Employing over 150 highly trained staff over 4 locations means the group brings considerable strong reputation. benefits its highly customers. Employing overto 150 trained staff over 4 locations means the group brings considerable benefits to its customers.

Each company driven to deliver superior quality, serviceisand products. Our comprehensive offers a design & quality, service andrange products.

function to suit any application. Whether its& Our comprehensive range offers a design refurbishment new-build, low level or function to suit or any application. Whether its high-rise, modern or classical, we can provide refurbishment or new-build, low level or products to meet your exact requirements. high-rise, modern or classical, we can provide The Saveheat Group offers a full range of products to meet your exact requirements. Commercial and Residential products and can The Saveheat a full range of work with anyGroup size ofoffers business, architects, Residential products and can Commercial and specifiers and private individuals. work any sizeteam of business, Ourwith experienced are happyarchitects, to work hand in specifiers private individuals. hand andand provide all the technical specifications forexperienced our products team to ensure smooth running ofin Our are the happy to work hand any and project. hand provide all the technical specifications for our products to ensure the smooth running of any project.

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Saveheat GroupEmail: (Headsales@merlinnetwork.co.uk Office) Email: sales@blairswindows.co.uk 9 Baker Street, Greenock, Scotland, PA15 4TU Tel: 01475 721 256 Tel: 01383 821 182

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CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

ATLAS UNVEILS NEW GENERATION LANTERN Industry pioneer Atlas Glazed Roof Solutions has pushed the boundaries in lantern design once again with the unveiling of a next generation glazed roof lantern. The Lantern 2.0 is the slimmest, lightest, strongest, finest looking and most energy efficient lantern that Atlas has ever created and the market has ever seen.

said: “This lantern is the dawn of a new era for our industry and we’re really proud to launch what is a truly exciting advance in lantern design. We’ve put our passion, expertise and agility into developing our new lantern – this piece of engineering excellence has all the characteristics you expect of an Atlas roof, but it’s even better.

Developed to deliver everything the homeowner and installer want in a roof lantern, the fitter-friendly lantern is the slimmest non-bonded roof in the industry. And Atlas has improved on all of its features to make it the best lantern available on the market today.

“Delivering on all fronts, it’s a new breed of lantern that’s a league ahead of everything else out there and we know that homeowners and installers will be hankering for it. You could say the best just got better!”

As well as introducing a host of advances to improve the appearance and performance of the lantern, Atlas has also ensured that it simplifies the installation process for the fitter. The new ringbeam is now in one piece to do away with on-site assembly and make for a quicker and more straightforward installation. The ringbeam is simpler to drill to the kerb and it comes with fewer components to ease fitting further. And, because the lantern is a ‘dry fit’ system, which only requires silicone to seal the lantern at the kerb, it is neater, quicker and easier to fit than ever before.

Taking aesthetics and performance to a new level, the lantern features a fully aluminium, thermally broken ringbeam, which has been reduced in size by 55% to make it even lighter, better looking and more thermally efficient than before. The new lantern also incorporates a refined ridge topcap, which is 25% thinner than before, to achieve incredibly slim sightlines when viewed from below. The height of the ridge top cap has also been trimmed by nearly 50%, making it much less obtrusive because the lantern sits much lower than bulkier alternative systems from the outside.

“These enhancements were all about simplifying the installation for the fitter,” Gareth adds. “Many installers shied away from projects with lanterns before, because they saw them as complicated, specialist jobs that needed to be subcontracted to expert fitters. This new lantern has been designed with the fitter in mind and it opens up terrific opportunities for firms that don’t have experience in lanterns to widen their offering and make the most of the growth of the flat roof extension market.” The Lantern 2.0 is perfectly proportioned with the internal ridge, transom rafters and hips the same 40mm width and appearance for a streamlined look. Unlike some alternative systems, there are no boss or hoods to intrude on the roof ’s slim-line ridge. It is also one of the strongest glazed roofing systems available and, despite its extensive glazing, it delivers outstanding thermal performance. The ridge and rafters feature a thermal break to prevent cold air from penetrating to the inside of the rafter. The rafter is twice as thermally efficient as its nearest rival and can achieve a U-value of up to 0.9 W/m2k with double glazing. For further information, please contact Atlas on sales@atlasroofsolutions.co.uk or phone 02838 327741.

Gareth Thomas, sales and marketing director at Atlas Glazed Roof Solutions,

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04/12/2018 10:23

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Gary Gleeson Marketing Manager, VBH Gary Gleeson has been a fixture at VBH, Europe’s largest hardware distributor since 1984. Nowadays, the business has expanded from third-party supplier to offering its own branded suite of hardware, greenteQ. Gary’s kept busy by exciting new product launches and aspirational solutions – all needing a dose of marketing.

IT’S ALL ABOUT YOU Where you were born and live, currently? I was born in Gibraltar and live in north Kent, about a 20 minute drive from VBH HQ. My dad was in the army and happened to be stationed here when he de-mobbed and that’s where the family stayed.

Your education and the subject or activity which you excelled? I went to a local grammar school, following in the footsteps of by brother. Both my kids went there, too. My favourite subjects were English Language and History. I also enjoyed German, which has come in useful down the years having worked for German or Austrian – owned companies almost straight from school. I’m still far from fluent though!

Your favourite sports or interests? I used to love playing football, but unfortunately a nasty tackle left me with the legacy of a dodgy ankle that flairs up fairly regularly. That, coupled with a knee injury, eventually stopped me playing many years ago (I was never much good so probably just as well). Now I confine myself to watching on TV or going to games with my son when we can. We usually get to see Arsenal a few times a season and have recently started to go over to watch Gillingham semiregularly. I’m also a big fan of American football and Moto GP. I love the theatre and concerts, and get to as many shows with my wife as possible. I just love live entertainment.

Your biggest regret in life? I would say not making the most of my school days and not going to university. Things have worked out well for me without a degree, and a uni education is not the be all and end all, but having seen the facilities and opportunities that my daughter had when she did her degree, I can’t help feeling a little pang of regret that I didn’t go down that route. You can’t put an old head on young shoulders.

Someone or something that inspires you? Young people. The ‘youth of today’ often get a bad press, but a lot of these guys can do so much good stuff, whether at work or in their personal lives that I can’t be anything other than inspired by them. My own kids are no exception.

The temptation you can’t resist..? As my predecessor here at VBH, Don Sims, used to say, ‘I can resist everything except temptation’. If I’m being specific, it’s crisps!

YOUR CAREER When and how you joined this industry? I joined VBH (then Heinz Wagner) in 1984 as a warehouseman. A good friend of mine worked here and gave me the nod when they needed an extra body. I was on a YTS at Marconi Avionics at the time. Naively, I thought I’d work at Wagner for the summer and go back and do an apprenticeship at Marconi in the September. It’s true what they say about never leaving the industry once you’re in it!

The job you do in 25 words? Spreading the word about the great products and services offered by VBH. Ensuring our team has the product information needed to provide great customer service.

Your greatest achievement? Oh, there are so many. A bit cheesy, but meeting and marrying my wife and having my two kids. Rearing them to becoming the lovely (though sometimes infuriating) people that they are, with no handbook or training, has to be ranked as my greatest ongoing achievement.

The mistake you’d like to correct? I suppose it could be the uni thing that I touched on earlier, although that would have taken me on a different path that would probably have resulted in me not having the home and work life that I have. So actually, there’s no way that I’d change that. So the only thing I can think of is giving away a pile of Blondie LPs to my mum’s nursery school jumble sale when I was about 14. Good cause, though.

AND YOUR FUTURE What would you like to do if you weren’t in this industry? Nothing flashy. I’ve always had a fancy for being involved in a small local produce company like a bakery, cheese manufacturer or micro-brewery. Very hard work, I’m sure, but also really rewarding. Failing that, something to do with books or music. Every middle-aged man’s dream.

A particular ambition? I’m trying to take more exercise this year. My ambition would be to be able to keep it going, without one of my dodgy joints getting in the way. The way you want to be remembered? A decent, down to earth man, who always helped when he could.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 38

February 2019 | www.glassnews.co.uk

BAU REVIEW

The UK’s Leading Glass & Glazing Newspaper

SUCCESS AT BAU FOR ALUTECH SYSTEMS

Alutech Systems had a fantastic week in Munich last month when the UK operations of the Alutech Group exhibited for a second time at BAU 2019 - the World’s Leading Trade Fair of architectural solutions, construction systems and building materials.

The aluminium profile systems supplier welcomed a party of 30 guests from 10 of its

trusted fabricators in the UK to the Alutech Group stand C1.220 (hall C1, stand 220). BAU 2019 registered record figures. The biannual event was attended by over 250,000 visitors from over 150 countries with almost 2,300 exhibitors. As one of the largest aluminium extruders in the world, Alutech Group used the exhibition as a platform to launch a number of new products for both commercial and residential markets, offering the UK fabricators who visited a first chance to see them before they hit UK markets. Visitors also had the opportunity to meet with key members of the Alutech Group, whose 35,000 sqm manufacturing facility is based in Minsk, Belarus. Group Director General, Mr. Zhukov, and Export Director, Yury Sorokin, were on hand to talk to the UK

guests hosted by Alutech Systems’ MD, Steve Hudson and Commercial Manager, Harry Walker. Visitors commented on the well-presented 126 sqm stand that showcased a full range of aluminium profile systems and solutions as 29 full-sized profile structures integrated in 4 large modules and 10 smaller modules. A large panoramic graphic of the impressive city skyline of the Belarusian capital of Minsk provided the backdrop to the stand, with particular emphasis on key engineering projects built using Alutech profile. Attendees were particularly impressed that the stand was always well-staffed to accommodate each visitors’ requirements, even at the busiest times when there was in excess of 40 people on the stand at any one time.

To fabricators of residential products, Alutech’s BF73 Bifolding Door and SL160 Lift and Slide Door systems proved very popular. For commercial fabricators it was the W72 and W62 window systems and F50 curtain walling solution products that feature a 3-metre high parallel opener, which gained a lot of attention. Alutech Systems MD, Steve Hudson, commented, “We were delighted with the turnout of UK visitors and would like to thank all those who made the trip to see us at BAU 2019. For those fabricators who weren’t able to attend, we would like to invite them to visit us on stand F2 at the FIT show on 21st to 23rd May this year and also to our open day later in the Spring.” In 2018, Alutech Systems’ UK sales grew in excess of 25% on average month-onmonth. The range consists of Aluminium profile systems for windows, doors, façade systems, louvre & brise soleil and internal partitioning, with dual colour profile delivered in one week. For more information, please call 01924 350110, email becky@alutechsystems.co.uk, visit www.alutechsystems.co.uk or follow us on Twitter, LinkedIn and Facebook. READER ENQUIRY NO: 0219/0065

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04/12/2018 10:14

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Anne-Marie Busch Marketing Manager, Icotherm Roof Systems Self-motivated, strategic marketeer with vast experience in the manufacturing environment. I have worked with companies of all shapes and sizes, in a variety of industries, which allows me to think out of the box. I always put the customer first and make a point of listening to what they have to say.

IT’S ALL ABOUT YOU Where were you born and currently live? I was born in Paris, France and grew up in the suburbs, where my parents ran a bakery. As soon as I was able to add up (and I was tall enough to look over the counter), my mum put me to work at the week-ends and the holidays. I came to the UK “some” years ago and have never left the North West. I now live near Wigan, where I was introduced to the joys of Rugby League, bitter and pie eating.

Your education and the subject or activity which you excelled at? Having left France straight after by Baccalaureate (A-Levels), I went on to do a Marketing Management degree at the University of Salford. Enjoyed all of it, including my work experience year in the Canary Islands. I prefer the strategic planning side of marketing; it is so important to always look at the bigger picture.

Your favourite sports or interests? Hiking. Had to give it up these last couple of years due to injuries, but my best adventure to date was going to Nepal and trekking to the Annapurna Sanctuary.

Your biggest regret in life? You shouldn’t linger on what ifs…. But I do wish I had travelled more…. Still time though…

helped out with the initial marketing branding. He has big ambitions for the business and I am looking forward to help him achieve those.

The job you do in 25 words Not enough words! Setting up the marketing function from the ground up, be part of a management team that will turn Icotherm from a good solid roof manufacturer to a national brand setting the standards for service, product quality, innovation and be the timber framed solid roof system of reference.

Your greatest achievements Speaking English like a true northerner – Although I do get asked if I am German, Dutch, South African or Scottish... so may be not that much of an achievement. Seriously though, just proud of being where I am today. I studied and worked hard, it wasn’t always easy, but it was all worth it.

AND YOUR FUTURE What would you like to do if you weren’t in this industry I have worked in many industries, although always in manufacturing. If I was to do something completely different it would either be food related or photography.

Particular ambition

Temptations you can’t resist?

Learn another language

Salty snacks, cheese (I am French, it has got to be a valid excuse), Science-fiction, beautifully bound books.

The way you want to be remembered

YOUR CAREER

Just the way I am: speaking my mind (I always say it as it is), but also a great listener always trying to see both sides of a story.

Someone or something that inspires you? Anybody who has the vision and the courage to let go of their fears to achieve their dream.

When and how you joined the industry I have done this twice. The first time was back in 2010, when I joined K2, at a time when the industry had gone through a bit of a slump. I had a great time transforming the company’s image and launching the orangery range. I spent 5 years there, during which time the company was sold to Synseal. And I am now back in with Icotherm Roof Systems. The company is only 4 years old; I knew Dave Jackson (MD) from my K2 days and when he set the company up I

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 40

February 2019 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

TRADE NEWS

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www.glassnews.co.uk | February 2019

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

R9 JUST THE JOB FOR WILTSHIRE HOME

PROFILE 22’S FLUSH TILT AND TURN WINDOWS USED IN NEW UNIVERSITY OF DERBY STUDENT ACCOMMODATION Profile 22’s Flush Tilt and Turn windows have been used in the construction of flats for 244 students at the University of Derby. The design, manufacture and installation of the windows on the project was undertaken by Profile 22 Approved Window Contractor Kingfisher Windows. Given the nature of student accommodation, and the building’s aesthetics, the Flush Tilt and Turn Window from Profile 22 was the best choice for optimum ventilation and maximisation of space. The windows have a sash that is neatly positioned inside the frame of the window to create an elegant and sleek ‘flush’ appearance that delivers the appearance of aluminium, especially when complemented with a RAL 7016 smooth foil finish on white. The window has a maximum opening size of 1450 x 2300mm and offers exceptional performance because it has an air permeability value of 600Pa, a water tightness value of 600Pa and a wind resistance value of 2400Pa. The window is Secured by Design accredited and meets PAS24:2016 standards for security. Other key elements in the specification of the windows for Agard Court were the use of acoustic glazing on road elevations and the use of clear solar control glazing on south facing elevations.

Wiltshire-based SJ Window Installations has recently completed a domestic project using Residence 9 windows and French doors from leading fabricator, the Glazerite UK Group Ltd.

The combination of a busy city centre site and the Structural Steel Framing System (SFS) construction of the build were complex, but Kingfisher proved more than able to cope. The company’s team is experienced in working closely with other on-site teams to ensure installation runs smoothly and on schedule. As a result, installation was completed on time and on budget. Jonny Reynolds, Technical Director at Kingfisher Windows said: “It’s a fantastic building.” It was the first time Kingfisher had worked with the main contractor Clegg Construction on a contract, but Jonny says the quality of the relationship and the Profile 22 product has already led to further contracts being agreed with the contractor. It’s a clear indication of what Profile 22’s products and the Approved Windows Contractor scheme has to offer.” Profile 22 is an Epwin Windows Systems brand.

Specifying Clotted Cream on the exterior combined with a White Ash interior, the installation matched an existing R9 window fitted in a previous extension on the property, which is situated in the Wiltshire village of Little Somerford. A total of nine windows and a pair of French doors were installed over five days by Simon Jordan, owner of SJ Window Installations, who was carrying out his first ever Residence Collection project. He says: “This was the first time I’ve installed Residence 9 though I’ve used the Halo FlushSash in a number of properties of late. Both are great systems and alongside the R7 - which I also have access to via Glazerite - I have a number of flush sash solutions for customers, whatever their needs or budget.”

any time, whether that’s to double check measurements for a complex project or the design and build of my website.” Giovanni Sangiovanni of Glazerite’s Southwest division says: “SJ Window Installations is a great example of an installer who is taking advantage of the marketing available from the Residence Collection. Having a profile on their online installer search facility results in great leads. Simon is passionate about quality and R9 is a premium product that has helped him to deliver a stunning installation.” This year SJ Window Installations is celebrating 21 years in business. The installer works across the Wiltshire towns of Marlborough, Trowbridge and beyond, fitting a range of uPVC windows, doors and conservatories sourced from Glazerite. www.glazerite.co.uk

Simon adds: “The marketing done by Residence Collection in support of both R9 and R7 is impressive, and this particular customer found me via the installer search on their website, which is fantastic. “By working with Glazerite, I also have access to their own technical and marketing support which has been invaluable for my business. I’m able to call on them at

READER ENQUIRY NO: 0219/0070

Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0219/0068

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Leading fenestration and installation expert EYG Commercial has installed 734 Spectus windows in a three year phased development of 84 houses on the site of the former Castle College in Sheffield.

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The housing development was developed to a high specification and the windows were no exception. PVC Grey on White windows that met Secured by Design standards were required for all houses in the development. In addition, houses close to busy roads needed high performance, specialist acoustic windows. Established Spectus fabricator EYG Commercial were more than confident that the Spectus windows would deliver what was required. Nicola Arnott, Marketing Director at EYG, commented: “We have been a Spectus fabricator for many years because the systems deliver the quality and performance the commercial sector needs. We had no hesitation in using Elite 70 system windows for this project.” EYG worked closely with the lead contractor Kier to fabricate and install windows as part of the three year phased development. Nicola said: “We have a proven record for delivering projects on

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budget and to deadline and this project was no exception.” The £9m project has transformed the 2.7ha former college site in Sheffield into a vibrant new residential development comprising 84 two, three and four-bed houses. Nicola said: “We are delighted with the finished result and to have played a part in the regeneration of this part of Sheffield.” EYG Commercial designs and engineers building systems for commercial and residential projects. Established in 1971 it is proud to have long-standing partnerships with architects and contractors throughout the UK. In Spectus it has a systems house capable of supporting its requirements and commitment to delivering excellence in every aspect of its work. Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 0219/0069

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February 2019 | www.glassnews.co.uk

A MOMENT TO TREASURE Coming Soon...

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

POLAR WINDOWS ENJOYING SUCCESS

QUICKSLIDE VERTICAL SLIDERS

Domestic and commercial fabricator and installer Polar Windows added the Optima Flush Casement Window from Profile 22 to its portfolio a year ago. Managing Director of Polar Windows, Alan Crowe, says it was a wise decision: “We’ve seen a 30% growth in requests for the Optima Flush Casement Window since this time last year as more and more homeowners see the benefits of what the window has to offer.”

Yorkshire based manufacturer Quickslide are determined to keep their awardwinning Vertical Sliding windows at the forefront of the fenestration industry, having developed high security components to ensure the product now passes the test for PAS 24:2016.

WITH THE OPTIMA FLUSH CASEMENT WINDOW FROM PROFILE 22

Alan highlights the versatility of the window as one of the biggest factors in its success. “It’s marketed as a heritage window and it certainly offers authentic period aesthetics. But its slim sightlines also appeal to consumers looking for a sleek, contemporary appearance. The fact it covers both markets so well is reflected in the fact our two most popular colours are the classic heritage shade of Chartwell Green and the contemporary shade of Agate Grey.” The Polar team have also been impressed by the quality and intelligent design of the Optima Flush Casement Window. The design is based on a traditional British timber cottage window and is generally acknowledged to be the best-looking and most authentic flush casement window on the market today. It offers market-leading thermal efficiency. And because it’s part of the award-winning Optima range, it has features such as common ancillaries across

the entire range to minimise stockholding plus easy-to-locate hardware, optimised drainage and perfectly positioned seals for long-lasting performance. Polar Windows was founded nearly 30 years ago and has grown from a small family business to an ever-growing company working across Derbyshire, Yorkshire and Nottinghamshire. It has been a Profile 22 fabricator for nearly eight years and Alan says his company appreciates both the quality of the product and the quality of the support the systems house delivers. Alan concludes: “The market for flush casement windows is set to be one of the biggest growth areas in the coming years. The fact we have what I believe to be the best product on the market in our portfolio means we’re well placed to benefit from this trend.” Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0219/0073

CONTINUE TO COMPLY

When in the late 90’s formal testing was introduced, it became compulsory for manufacturers to comply in return for certification of security. Along with this came an assurance that units were capable of keeping out bad weather. Quickslide’s transition from its vertical sliders’ initial certification of BS7412:2002 to PAS 24:2016 has certainly presented challenges – each test requiring additional and more enhanced features. By working closely with their hardware suppliers to design fit for purpose add-ons, the recent journey to success was made far simpler. As 2018 winners of the National Fenestration Awards’ Vertical Sliding Company of the Year category, Quickslide have proven they know what consumers want. In support of the environment and their customers’ budgets, Quickslide’s draught free product houses ‘Low E’ glass for improved heat retention, and a superior A+ energy rating where required. A deep bottom rail option replicates true Victorian sash windows, specifically when

complimented with authentic, run-through sash horns. By default, the units also tick the compliance boxes for Secured by Design (SBD) approval. The official UK police Flagship initiative withdrew PAS 24:2012 in favour of the simplified test methods and wider encompassing PAS 24:2016 in February 2016, and all companies who are SBD approved needed to ensure they met the new standards by 1st October 2018. Considered crucial for involvement in the new build arena, Quickslide vertical sliders are also manufactured to comply with ‘Approved Document Q’ - one of the key stipulations under the National House Building Council’s (NHBC) regulations. www.quickslide.co.uk READER ENQUIRY NO: 0219/0074

0219/0075

February 2019 | www.glassnews.co.uk

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WINDOWS

COLD CALLING

OPTIMA WINDOWS AND DOORS FROM PROFILE 22 HELP TRANSFORM TWO WALSALL TOWER BLOCKS Profile 22’s award winning Optima casement and tilt and turn windows, along with matching PVC-U doors, were specified in the refurbishment of two tower blocks in Walsall, West Midlands. whg, owners and managers of the Little London and Wood House tower blocks, specified Profile 22’s Optima suite for the installation of 960 new external windows and 130 balcony doors. The installation contractor for the project was M Howells (Services) Limited. Matt Howells, Director of M Howells, says: “We are very experienced in the replacement of windows in high rise and low level blocks in the West Midlands and have undertaken numerous refurbishment projects for whg. This project was the latest of these.” Fabrication of the profiles was undertaken by one of the West Midlands’ leading Profile 22 Optima fabricators Stedek Windows & Doors. Manufacture of the windows and doors on the project ran smoothly despite several challenging factors. Richard Hammond, Stedek’s Sales Director, comments: “The tower blocks had unusual front façades and the PVC doors that opened onto the balconies had to be manufactured with a double return and z-shaped cills, which added a degree of complexity. But our level of production understanding is second to none.”

DANNY WILLIAMS

‘COLD CALLING’ Increasing energy efficiency was one of the key drivers of the refurbishment and the Optima suite provided the solution needed. The products are designed to deliver increased insulation and weather protection, which makes them the perfect choice for high-rise, exposed locations. They are capable of achieving Window Energy Ratings of A++ and U-values of 0.8 W/m2K. Indicative performance measures are 600Pa for air permeability, 600Pa for water tightness and 2400Pa for wind resistance. The Profile 22 windows were fabricated to PAS24:2016 standards for security, helping to deliver increased security to residents too. Little London House and Wood House have been transformed by the works, which have enhanced the aesthetic appearance and delivered greatly improved thermal efficiency. Matt comments: “Everybody is really happy with the results, including the client.” Richard says: “These are two significant buildings on the Walsall skyline and we are very proud of our involvement in their transformation.” Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0219/0077

QUIET STUDY TIME FOR LONDON STUDENTS THANKS TO THE WINDOW COMPANY (CONTRACTS) Yara Lewisham is a brand new mixed use development combining 4,000 sq ft of office and retail space on the ground floor with private student accommodation on the floors above. Built on the site of an old industrial unit near to Ladywell Station, it is the latest example of the ongoing regeneration taking place in this part of London. The 5-storey development with feature brick facades includes aluminium windows and glazed shopfronts installed by the award-winning commercial specialists The Window Company (Contracts). All are in Smart System’s Alitherm range, including close to 200 windows fitted in the 92 ensuite and studio student rooms. Because Yara Lewisham is located next to the mainline railway line into London Bridge, The Window Company (Contracts) recommended high performance acoustic glass throughout to ensure that the necessary decibel reduction levels were achieved for quiet studying. The main contractors on the project were HG Construction who awarded the glazing contract to The Window Company

(Contracts) on the basis of previous successful collaborations. David Thornton, Chairman of The Window Company (Contracts), explained that, as a truly independent installer, one of the key strengths of the business is its ability to recommend the right product for every project, with no vested interest in any particular supplier or system. He said: “Our expertise is in installation and our highly trained teams can supply and fit products in aluminium, PVC-U or timber.” Since the completion of Yara Lewisham, The Window Company (Contracts) has been named the Glass and Glazing Awards’ Installer of the Year. Tel: 01245 268120 - www.thewinco.co.uk READER ENQUIRY NO: 0219/0078

Each month our special correspondent Danny Williams* replies to a reader’s letter... “I’ve been a PVC-U window installer for some years but I’d like to offer some other products. What other products and market sectors – shopfronts, commercial for example - would be suitable for my skills as a window installer and how do I go about contacting suppliers and fabricators and getting on their approved installer lists and getting some training?” AJ Monmouthshire Better late than never! I am delighted that you have made a solid living up to this point without diversifying… But if you are going to spread your wings there has never been a better time as the choice of new products available, together with the support packages out there, has never been better. The first step has to be aluminium. Spawned by the buzz for bi-folding doors that was originally driven by all those luvvy ‘starchitects’ adorning our TV sets, when Mr & Mrs Jones stepped back to admire their newly installed sleek and stylish anthracite aluminium folding doors, it became pretty obvious that the rest of the house needed to match. And so a couple of years ago there was a mad clamour amongst the aluminium systems houses to develop residential window systems to match their doors, with the net result that aluminium residential windows have gone from zero to hero in just a matter of months. Heaven knows how many sales you have lost by being this late in the game AJ, but that is your first addition.

great looking door and window suites out there and you will be experienced enough to be able to choose amongst them. After that, make final decisions based upon their marketing support and training programmes. Have a thumb through this issue of Glass News for some of the top brands. Thankfully conservatories have received a massive makeover in recent times and we now have products that look good on the back of houses rather than simply offering cheap extra space that has little else going for it. You must have looked at connies before but for me the golden rule is less to do with the products you fit than being confident that not only are the subbies you employ skilful, but that they are reliable too and there when you need them. Having said all that, I wonder if you have fully exhausted your options with PVC-U. I have looked on your website and AJ, the product range you offer is pretty basic. Colour is the big thing at the moment with some fabricators making half of their output in colour or woodgrain. And what about flush casements? Those you have are tucked away in the corner of your website. Show some flush casements in a nice subtle sage green, cream or even pale grey and that in itself will pull some more enquiries in. Make the most of what you have, before you strike out in conservatories and other sectors. Then we can have another chat.

Who do you go to? First place to start is the products themselves: there are some * Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

February 2019 | www.glassnews.co.uk

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ENERGY EFFICIENCY

The UK’s Leading Glass & Glazing Newspaper

MORE PROFILE THAN ANYBODY ELSE: ENSINGER ROUNDS OFF ITS RANGE OF INSULATING BARS Thanks to the new insulbar LI made from foamed polyamide, Ensinger is currently offering the largest range of products for thermal separation. At the leading international trade fair BAU, plastics specialist Ensinger is presenting a new product for the thermal separation of metal components of windows, doors and façades: insulbar LI (lambda-optimised). The profile is produced from foamed, glass fibre reinforced polyamide (PA 66 GF). Compared with insulating profiles made from solid polyamide, the lambda value of insulbar LI can be reduced to as little as 0.21 W/(mK). “Ensinger is now the only supplier worldwide offering all materials for the manufacture of insulating bars from a single source: solid and foamed polyamide, foamed polymer blend, as well as recycled polyamide for further improved sustainability”, explains Matthias Rink, who is in charge of insulbar Sales at Ensinger.

“Ensinger is now the only supplier worldwide offering all materials for the manufacture of insulating bars from a single source.” appearance, quality and processing are comparable with the standard insulating profiles. They are produced with narrow tolerances, and a Coex wire can be incorporated on request.

With insulbar LI (lambda-improved), plastics specialist Ensinger is complementing its portfolio and thereby offering the biggest range of insulating bars for the thermal separation of metal components in windows, doors and façades

THE RIGHT PROFILE FOR EVERY REQUIREMENT In the High Efficiency category at Ensinger, insulbar LO (lambda-optimised, 0.18 W/ mK), produced from a foamed polymer blend, and insulbar LEF from PA 66 with heat-reflective Low-E film, complement the portfolio. insulbar RE made from 100% recycled polyamide guarantees maximum sustainability. In addition, Ensinger offers flame-retardant, shear-free, highly rigid, electrostatically optimised and selflubricating insulating bars for particular demands when it comes to application and processing.

FULL-RANGE SUPPLIER FOR IMPROVED THERMAL INSULATION With the lower lambda value, the lower density of the profile means that the thermal separation of aluminium profiles – particularly in the middle insulating segment – can be noticeably improved. The insulating bar thereby permits a reduced installation depth while retaining the same Uf value, or alternatively an improved Uf value with the same installation depth. Thanks to a special production technique, the profile skin in insulbar LI bars from foamed PA remains unbroken. The visual

Depending on the original system, a switch to insulbar LI makes it possible to reduce the Uf values by around 0.1 W/m2K. Existing window systems can therefore easily be thermally improved through a switch to insulbar LI and/or be offered in additional variants with different Uf values – without further system or process changes.

All profiles satisfy the requirements of DIN EN 14024, are suitable for powder coating and for anodising and are impressive thanks to their high efficiency and long service life. insulbar LI permits – as illustrated here – identical Uf values with smaller insulating bars or optionally improved values while retaining the same profile size

READER ENQUIRY NO: 0219/0080

Smooth shell, foamed core: The fine-pored structure in the core of the profile of insulbar LI reduces the thermal conduction capacity. The compact, smooth structure of the surface ensures a perfect visual appearance and reliability in the coating process

February 2019 | www.glassnews.co.uk

Introducing Introducing the the revolutionary revolutionary PREMIFOLD PREMIFOLD WINDOW WINDOW & & DOOR DOOR SYSTEMS SYSTEMS 0219/0081

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• PremiFold harness • PremiFold harness existing C70 and O70 existing C70 and O70 Gold® profiles. Gold® profiles. • No visible hinges and • No visible hinges and hardware. hardware. • Incorporates both double • Incorporates both double and triple glazing. and triple glazing. • Capable of achieving • Capable of achieving large spans. large spans. • Single leg glazing bead • Single leg glazing bead is highly secure and is highly secure and easy to install on site. easy to install on site. • Steel reinforcement is • Steel reinforcement is used where needed, to used where needed, to add additional structural add additional structural strength. strength. • PAS 24 certified and • PAS 24 certified and Document Q compliant Document Q compliant door solution. door solution.

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INNOVATION & ENERGY INNOVATION EFFICIENCY & ENERGY EFFICIENCY PremiFold is the latest in a long PremiFold is the latest in a from long line of product innovations line of productIt’s innovations from Kömmerling. quite simply a Kömmerling. It’s quite simply revelation in the way in whicha revelation in the way in and which you can open windows you can open windows and doors, helping to maximise doors, helping to maximise ventilation, without compromising ventilation, without compromising on security. It’s a slide and swing on security. It’s a slide andthat swing window and door system is window and door system that simple and easy to operate foris simple and easy to operate consumers. Kömmerling andfor consumers. Kömmerling and parent company, profine Group, parent company, also lead the wayprofine across Group, Europe also lead the way Europe with their lead-freeacross Greenline with their lead-free compound that wasGreenline developed compound that was over 12 years ago. Indeveloped the UK over 12 years ago. In the UK some Systems Companies still some Systems Companies still use lead as a stabiliser in their use lead as a stabiliser in their PVCu compound. At profine, we PVCu compound. At profine, understand the importance ofwe the understand the importance of the environment in terms of harmful environment in terms of harmful materials, recycling and energy materials, efficiency. recycling and energy efficiency.

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

New Builders Merchants Database Coming February 2019 Whether you work nationally or regionally, you can access over 6,000 national and independent building merchant networks, all specialising in building materials, tools and supplies. The database is divided into ‘heavy’ and ‘light’ merchants with categories for each building sector. With 8,000 email addresses and over 7,000 contacts available, it has never been easier to communicate with new customers.

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February 2019 | www.glassnews.co.uk

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

ABACUS AGENTS’ LOYALTY TO FAB&FIX DECORATIVE HARDWARE OVER THIRTEEN YEARS IN PARTNERSHIP WITH ERA

SUPER SECURE IS NOW A MUST SELL, SAYS BRISANT SECURE

ERA, the security expert, is currently celebrating thirty years of heritage for its Fab&Fix range of decorative hardware. With three decades of real world testing and featuring truly matching products, it is no wonder that the brand has forged a durable loyalty with many fabricators and installers and their suppliers. One such supplier is Abacus Agents, who offers a wide range

of products to the glass, glazing, window and door industries. Abacus Agents has worked in close partnership with ERA for over thirteen years, distributing the Fab&Fix range to customers throughout Scotland from depots in Dundee and Glasgow. Bob Sturrock, Managing Director of Abacus Agents, says: “Fab&Fix products really speak for themselves. The range of finishes and the quality they’re offered in are important

While the consumer statistics have been impressive, the improved sales performance have been equal with 24% more businesses selling Brisant Secure products in 2018 than the previous year. These include composite door manufacturers, PVCu door fabricators and many respected locksmiths. On average each of these companies sold 30% more than they did before, the clearest indication yet that super secure has now become the norm. Collectively these customers made 61% more doors Brisant Secure in 2018 and the expectations are again for significant growth in 2019, as homeowners look to make their respective properties more secure for a very modest investment.

The industry-renowned ‘Hardex’ surface finish technology is only available

READER ENQUIRY NO: 0219/0083

on the Fab&Fix range. This resilient coating has surpassed 1,000 hours of prohesion testing, making it one of the most durable finishes available. The range offers a ten-year complete peace of mind guarantee. This covers function and finish, and also forms part of ERA’s ‘Total Security Guarantee’, the most comprehensive warranty on the market. For further information on ERA’s wide range of security products, including its innovative smart home security suite, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or by emailing info@eraeverywhere.com. For more information on Abacus Agents go to www.abacusagents.co.uk or telephone either 01382884000 or 0141 556 0100. READER ENQUIRY NO: 0219/0084

UAP WELCOMES MANCHESTER THUNDER & ENGLAND ROSES’ PLAYER ELEANOR CARDWELL UAP Limited has welcomed Manchester Thunder and England Roses’ player, Eleanor Cardwell to its headquarters to mark their continued partnership with Manchester Thunder, as the new Superleague season gets underway.

The hardware specialist is a primary partner of the Vitality Netball Superleague franchise for Manchester and North West England under its corporate brand, UAP and product brand, Fullex. It has been a key sponsor of the Thunder squad since 2016.

This was Eleanor’s first visit to the UAP headquarters. Greeted by chief financial officer, Bonnie Hodson; group commercial director, Tim Fairley and commercial director, Pat Rice, Eleanor met with members of the UAP team and explored the company’s product development and testing facility. UAP commercial director, Pat Rice, said: “UAP has a long history of supporting local sporting teams, community activities and charities. It is with immense pleasure that we continue our support of Manchester Thunder as netball continues its worthy rise in both national participation and global recognition.”

Nick Dutton CEO of Brisant Secure commented: ‘2018 was the year that super secure has become the norm and we’ve even made a video out of these statistics. We’ve added a number of clever marketing tools for our customers, so they can sell the benefits of super security direct to the homeowner, helping to make the sales process easy.’ For further information on Brisant Secure visit www.brisant-secure.com, e-mail sales@brisant-secure.com or call 01924 410200. You can also follow them on Twitter @BrisantSecure, @LockLockSecure, @sweethardware and @UltionLock.

“We have a good relationship with the Fab&Fix team. In addition, we’re on hand to answer any technical queries our customers may have. It will be interesting to see where the brand goes next in terms of product development.” With over 200 window and door products in the range, and up to ten different finishes, Fab&Fix is perfectly suited down to the last screw and offers unparalleled flexibility. This lack of restriction in suited style colour and breadth of range is unique in the market.

Brisant Secure says that 2018 was a year when people stopped using super secure as an upsell and it became a must sell, with security the number one key driver in entrance door sales. It’s also become a default setting for trusted locksmiths across the nation. In 2018, the Ultion website enjoyed a 53% increase in the number of unique visitors, while there were ten times more followers on Facebook at the end of last year compared to the start. Even consumers are now talking about the super security products in the form of Lock Lock and Ultion, as social media feeds have shown.

factors for our customers, plus the fact that everything is truly suited. Our fabricator and installer customers rate the range highly, and certainly this helps us to secure and keep our customer base.

(L-R): Manchester Thunder and England Roses’ player, Eleanor Cardwell and UAP’s chief financial officer, Bonnie Hodson pictured with a signed Manchester Thunder kit (2018)

Manchester Thunder and England player Eleanor Cardwell, who visited UAP to meet with some of their team at their Whitefield headquarters, said: “Everyone is talking about netball at the moment. This year is going to be a great

step forward in how the sport develops and how we can make the sport bigger and better. “We can’t do that without the support of businesses like UAP who invest in our sport off court which allows us to be the best we can on court.” Debbie Hallas, Managing Director of Manchester Thunder, said: “2019 promises to be an exciting year for Netball following England’s Commonwealth Games win and this summer’s World Cup in Liverpool. “We’re proud to continue to have the support of UAP at Manchester Thunder which will help us promote our sport to more fans across the north west. I know this is an exciting time for their business too and we look forward to showcasing the firm throughout the season.” Tel: 0161 796 7268 www.uapcorporate.com READER ENQUIRY NO: 0219/0085

February 2019 | www.glassnews.co.uk

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0219/0086

HARDWARE

CARL F GROUPCO STORAGE INVESTMENT SUPPORTS BREXIT INITIATIVE As part of Carl F Groupco’s Brexit planning, the hardware supplier has expanded its storage facilities to house increased stock. Additional eight metre high racking installed at the company’s UK warehouse in Peterborough represents an investment of £30,000. The customised racking has been designed to accommodate two metre long double pallets, which will house multipoint door locks in over 250 locations plus tilt and turn hardware in over 140 Euro pallet locations. Carl F Groupco is also committed to a further £1milllion investment for stock provision as part of its Brexit strategy to maintain its high service levels and On Time In Full delivery commitment. The hardware distributor offers an expanding catalogue of over 7,000 hardware lines including its own-brand SmartSecure electronic locking solutions. Tel: 01733 393330 www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure

Warehouse Supervisor Tim Groves is pictured with Carl F Groupco’s supplementary storage facilities for additional hardware stock READER ENQUIRY NO: 0219/0087

The UK’s Leading Glass & Glazing Newspaper

THE WORLD’S FIRST APPLE HOMEKIT MULTIPOINT SMART LOCK IS REVEALED AT GIANT US TECH SHOW: AND IT’S BRITISH! Cambridge-based door and window hardware specialist Mighton Products has developed and launched a new smart lock with Apple HomeKit technology at its heart, a world first for multipoint door locks. Mighton unveiled Avia at the giant Consumer Electronics Show (CES), which took place in Las Vegas early in January. With more than 182,000 visitors CES is the world’s leading showcase for the latest in electronics and Avia attracted attention from media and visitors keen to see any new device launched under the Apple HomeKit banner, including TV coverage and features on dozens of online tech reviews. The firm also took part in an Apple product launch event in New York in December. Tech-hungry consumers clamoured to learn how Mighton Avia revolutionises entrance door security using Apple devices: the multipoint locks are secured by simply raising the handle and unlocked using the dedicated Avia app installed on an Apple iPhone or iPad, by using a highly secure key fob from a range of up to 30 metres, or via an electronic keypad. A further, exciting innovation that will be available later in 2019 is face recognition, activated via an optional accessory. Conventional keys therefore become a thing of the past with access for additional users easily extended and controlled. Avia may also be controlled via the app from anywhere in the world, for example to allow easy access for service providers.

YALE DOOR AND WINDOW SOLUTIONS UNVEILS LOCKMASTER AUTOENGAGE SOLUTION Yale has launched a new automatic locking solution, suitable for both contemporary and heritage door styles. The Lockmaster AutoEngage is a multipoint system that combines security and versatility. The all-new automatic lock mechanism engages as soon as the door is closed, making it ideal for the growing trend in non-lever operation door styles.

The Apple HomeKit platform is highly secure and stable and users of the Avia app can learn at a glance the status of the lock, with a full audit trail recorded for all activity. A traditional key may be used in the TS 007 3 star cylinder as an emergency backup to offer total peace of mind. Any competent person may install Avia in minutes on existing multipoint-equipped doors. The market for such a product is substantial: established throughout Europe, multipoint locks are increasingly used in the US, India and China as they offer superior security performance to conventional deadlocks. International sales potential is significant, says Mighton’s Mike Derham: “Mighton Avia has been thoroughly developed and extensively tested to ensure that we have a highly functional, secure and effective product that is simple to install and which works seamlessly using Apple HomeKit technology. Recent statistics show that there are 1.3 billion active Apple devices worldwide. For everyone with an Apple iPhone or

Available for both composite and timber doors, the AutoEngage is designed and built to Yale’s exacting standards. The system is also designed to offer class-leading installation tolerance, aiding easy fitting. Thanks to a unique gearbox design, the system can be used with either key retract or lever operation furniture, making it suitable for a wide range of applications. Additionally, the Lockmaster AutoEngage is extremely easy to use, meaning it is ideal for residents with limited dexterity. iPad Mighton Avia will provide a highly effective Apple HomeKit-enabled smart lock solution for their home or properties under their control. After extensive development work with Apple, users will have the confidence that Avia will work seamlessly with their devices.”

Paul Atkinson, Sales and Commercial Director for Yale Door and Window Solutions comments: “We’re pleased to launch the Yale Lockmaster AutoEngage, which offers a combination of performance and simplicity seldom seen in domestic locks.

Mighton Avia smart locks and accessories will be available from May 2019 via the Apple website, Amazon and direct from Mighton via a dedicated website, with plans to also make products available through the UK window and door trade.

A range of complementary Elite Stainless Steel door furniture is available and comes with a 25-year surface finish guarantee.

www.mightonproducts.com READER ENQUIRY NO: 0219/0088

“The AutoEngage is available to suit contemporary and heritage door styles, and its automatic locking system makes it the ideal solution for the current trend towards non-lever door styles.”

The Lockmaster AutoEngage is made in the UK and comes with Yale’s 10 Year Mechanical Guarantee. For further information on the Yale Lockmaster AutoEngage or the rest of the Yale Door and Window Solutions range, please visit www.yaledoorandwindowsolutions.co.uk or alternatively call 01902 366800. READER ENQUIRY NO: 0219/0089

February 2019 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

DGS-RAPIERSTAR OFFER ‘FULL SYSTEM’ HARDWARE PEACE OF MIND AS BREXIT LOOMS Leading hardware manufacturer and supplier DGS Group Plc and fastener specialist Rapierstar have combined their distribution expertise to provide real supply chain depth, helping window and door fabricators maintain production as Brexit trade deal uncertainty looms. DGS can provide supply assurances thanks to a long-term strategy of building deep stocks of up to six months for all their window and door hardware, including all the essential fasteners from supply chain partner Rapierstar. The two companies have worked closely together to ensure fastener availability matches all hardware components, including DGS Elite, their exclusive European window and door hardware and their own UK-made friction stay range. A privately-owned manufacturer and distributor employing more than 200 people, the DGS business has been built for over 40 years on excellent products and availability. Their logistics centres around 120,000 sq. ft. warehousing across the UK

and Ireland and the DGS fleet of over 40 delivery vehicles. Rapierstar fasteners have been a key part of DGS’s ‘full system’ solution for window and door hardware for several years now. They too have a strong track record in delivery reliability and a massive stock of fasteners held at their own Cheshire bonded warehouse; more than one billion screws in stock at any one time! The synergies between the two businesses may well prove extremely valuable to customers during the period of Brexit uncertainty, according to David Aucott, MD and owner of DGS. “With our on-time customer deliveries figure currently at 98.8%, our approach is definitely benefiting customers, but more importantly it means that we are in great shape to weather any Brexit storm,” says David. “No fabricator wants the headache of stock shortages caused by pallets being delayed at Dover or elsewhere, or because there are simply not enough delivery drivers available at the moment, now that many are returning to their native countries.

Part of the DGS Group Plc vehicle fleet and its main warehouse which will provide supply chain depth and reliability to help window and door fabricators maintain production as Brexit trade deal uncertainty looms

“The good news for our customers is that DGS is set up to cope well with events on the horizon as we have all the components in stock for the full hardware system needed on all types of profile and we can deliver to their door with our own fleet of vehicles and drivers. Rapierstar plays a crucial role here too, ensuring that it is not a lack of fasteners that brings our customers’ production lines to a halt!” As the UK’s largest supplier of fixings and fasteners to the fenestration sector, Rapierstar enables fabricators to maintain high volumes of production and deliver

consistently high quality finished windows and doors. Its expertise in new product development, sourcing, international trade, logistics and distribution ensures it can offer excellent reliability as a supply chain partner, with its current on time in full performance standing at 99.5%. Find out more about Rapierstar at www.rapierstar.com. Find out more about DGS Group Plc at www.dgsgroup.co.uk. READER ENQUIRY NO: 0219/0090

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Now available from For more information or to find your local stockist visit: glazpart.com/products/trickle-ventilation/ to see our range of BBA and LABC certified vents or call 01295 264533 to speak with one of the team. www.glassnews.co.uk | February 2019

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification discusses the importance of online business for installers.

TRADITIONAL METHODS OF GENERATING BUSINESS Finding a doors and windows installer used to be a simple process and there were several sources of information for a customer to use when trying to hire one. They may have consulted a directory such as Yellow Pages or Thomson to find a professional in their area. Similarly, there was the local newspaper where you could run an advert in the hope that it caught a potential customer’s attention. Word of mouth recommendations were also often relied upon to find someone trustworthy. Of course, directories are still used to this day. However, you’ll often find that people interact with them online via websites and apps such as Yell.com. Print advertising is still very much valid and in circulation, yet there are also

new opportunities online for customers to find a competent installer. Word of mouth recommendations have evolved onto the numerous social media outlets available, such as Twitter and Facebook. Recommendations via these channels by friends, family, colleagues and others in your community are even more valuable today.

HOW CAN YOU GET ONLINE? In order to effectively market your business, it is vital for installers to maintain a strong presence online. At the very least, this may mean ensuring your business has a website that customers can find to research your business. Having social media accounts can also help you to directly engage with customers on accessible mediums. As a rule of thumb, you should try to make your business visible on platforms which are frequented by your customers.

SMARTPHONES The vast majority of the UK population now own a smartphone, and a large number of those browse online on their device. One of the advantages of having the internet on a smartphone is that customers can dial a telephone number direct from source and get in touch with a fenestration professional with very little effort. This is just another example of how going online improves traditional means of contact as opposed to replacing it. Having your business online reduces the gap in communication between you and your customers. Websites, social media, online directories and trade recommendation sites all provide different opportunities to help you generate more business.

WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page). * Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.

READER ENQUIRY NO: 0219/0092

Stroma Certification Limited. (part of the Stroma Group) is an introducer appointed representative of Arthur J. Gallagher Insurance Brokers Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: Spectrum Building 7th Floor, 55 Blysthwood Street, Glasgow, G2 7AT. Registered in Scotland. Company Number: SC108909. FP1252-2018. Exp. 12.12.2019.

stroma.com/certification/doors-windows | info@stroma.com | 0845 621 11 11** 56

February 2019 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

FAST TRACK NVQ QUALIFICATION WITH PRO-FITTER, THE OFFICIAL UK TRAINING PROVIDER OF WINDOW, DOOR AND CONSERVATORY PRODUCTS Pro-Fitter is the official UK training provider of window, door and conservatory products and thanks to its partnership with the Further Education college Coleg Sir Gâr, certain elements of Pro-Fitter courses fulfil NVQ requirements. It means installers can directly progress onto NVQ courses after successful completion of certain Pro-Fitter grades. Lou Leka, Pro-Fitter’s Director, says: “Become competent with Pro-Fitter and be assessed in competencies by progressing onto a full NVQ has never been easier.” Pro-Fitter is a fully GQA-accredited and recognised training centre. It provides hands-on and classroom-based training in a variety of products, including removal, replacement and finishing touches. Lou comments: “Pro-Fitter is the only provider delivering bespoke training that allows people to learn in a controlled environment and have their competency levels assessed.” On completion of a Pro-Fitter training course, an individual installer will be listed

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in both the Pro-Fitter and GQA directories and given a GQA certificate and a photo ID card so the grade they hold can be checked. Lou says: “Pro-Fitter status gives a competitive advantage. Installers will be able to prove their expertise more easily. They’ll also have a point of difference when marketing to homeowners, especially because up to 80% of our annual marketing spend will be directed at the consumer, with the clear message of the benefits of choosing a Pro-Fitter registered installer.” Pro-Fitter is already causing a buzz because it addresses the problem of the growing skills gap in the industry. The fact it’s supported by some of the biggest names in the industry including Eurocell, Spectus, AluK, Würth Group, Synseal and Hurst Plastics demonstrates the value it is bringing. And with the partnership with Coleg Sir Gâr and NVQ alignment, it seems the buzz is set to get even bigger in 2019. Tel: 0800 002 9712 - www.profitter.org.uk READER ENQUIRY NO: 0219/0093

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CERTIFICATION

APPS

COLOUR

NEW APP FROM INFINITY FORCE 8 NOW SPRAY LETS INSTALLERS CREATE ANY COLOUR ON THEIR A MOBILE SHOWROOM DOORS AND FRAMES!

The brand new Showroom app coming soon from software specialists Infinity does exactly what it says on the tin, allowing installers to create their very own mobile showroom for use either online or offline.

It works as a fully portable version of an installer’s own website on tablets and mobile devices which can be used anywhere at any time. Sales teams can use it face to face in the sales process even when they have no access to the internet, and homeowners can download and access it for themselves. Crucially, the Showroom app also incorporates a quick and easy lead capture system allowing enquiries generated from within it to be sent to the installer direct. The team at Infinity has developed Showroom to be a simple and cost effective marketing tool which installers can purchase as a template from the Infinity website and then brand for themselves and populate with content from their own websites. They can upload product information such as brochures, photos and videos to demonstrate to potential customers and include company and contact information imported direct from an existing website. The key benefit of Showroom is that the content is completely customisable by

the installer with the option of either replicating an existing website or using Showroom as an additional sales channel. They aren’t restricted to window and door products either, but can add any other home improvement products and services which they offer to the app, as well as news, events and special offers. It will even be possible for trade fabricators to use the Showroom app to create a mobile showroom for their installers - bringing together all of their product information and marketing literature into one continually updated online library for their installers to access at any time. A spokesperson for Infinity said: “Showroom brings a new dimension to the retail marketplace, allowing even the smallest installation business to create a professional looking, user-friendly app which will capture and channel sales enquiries. It is easy to set up, very simple to use and amazingly good value.” Infinity is the newest software brand in the fenestration marketplace and is developing products specifically for the retail market, which will give ambitious installers the IT tools they need to take their businesses to the next level. Showroom is the second product to be announced from Infinity after Capture, a clever new website plug-in which lets retail companies add a powerful and user friendly ‘design your own window or door’ function to their websites. Installers can register now to be the first to receive details of Showroom and Capture as soon as they are available to purchase via www.infinitylogo.co.uk.

To start off 2019 right, Force 8 have now started to spray their range of composite doors on site to ensure quality control and improved delivery dates. Dennis Sumner, Managing Director of Force 8 comments “This is an exciting new project that we have been working since the beginning of 2018”. Manchester based Force 8 are always looking to expand on their range of ideas for production and being able to spray in house ensures that the highest quality control is taken throughout the manufacturing process. They have an expert team that can work towards the completion of spraying the door and can ensure that the door and frame are colour matched with no variation before this is sent out to the customers. Customers can choose from any RAL colours for their door and frame. Force 8’s colours have proven to be very popular especially Anthracite Grey and Chartwell Green.

Force 8 have started to expand on their decadence door range by designing two tone etched composite doors. These new designs, the Zermatt and Geneva door are industry first designs that have already proven to be popular. The demand for coloured doors has driven the market for a while, but no one had thought of combining two colours in such a contemporary fashion. The main colour of the door is Anthracite Grey with your choice of the secondary colour. Some of these designs will be displayed at this year’s FIT show in May. “The biggest decision for us to colour our own doors was that more of our customers are requesting coloured doors, especially with the very much popular Anthracite Grey and Chartwell Green. Colour is key to any home to enhance the kerb appeal and to be able to improve delivery times by spraying on site allows customers to improve their home quicker”.

Force 8 have had a great start to 2019 by introducing new door designs to their collection. The Oslo, Bergen and Geneva doors have been added to the exclusive decadence door range. These designs have been added to their industry leading door designer, allowing them to take start taking orders for the designs. The door designer allows customers to easily visualise how their new door will look on their home with the feature of uploading a photo of your own home. You’ll be taken through a step-by-step process of the creation of the door, choosing style, colour, glass, frame and hardware and even smooth or textured finish, with the final design being displayed in high quality graphics. The new tool is also available for Force 8 installer customers to add to their own websites and use as a lead generator. Force 8 is well known nationwide for their renowned unique profile bending and composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from their amazing services and arched composite doors. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from. Don’t hesitate to contact Force 8 to discuss their many arched composite door options and how they can produce a design for you. Tel: 0161 483 1997 www.force8.uk

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He continued: ‘Customers are now actively involving us in product specification and colour, and so our level of customer care is crucial in helping cement these sales. It’s another string to our bow and another reason why Prefix has become the supplier of choice in the conservatory, warm roof, outdoor living and aluminium sectors.’

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Stocks of black and anthracite grey are carried in stock, yet there’s the opportunity for the most exacting heritage colours, urban influences and even one-off projects that can be catered for, all with the promise of a short lead time and high quality control.

Chris Cooke of Prefix Systems commented: ‘While we are not expecting too many requests for Living Coral this year, we do expect more installation companies to come to us with coloured product enquiries. With a market in the 1980’s dominated by white PVCu, we’re now faced with a consumer demand for more individual colours, something that we can now satisfy with a high quality, long lasting solution.

Just over 18 months ago Prefix Systems made a major investment in their production site in Blackburn with state of the art colouring facility to increase flexibility and quality for coloured roofs & profiles to their customers. Prefix Systems has four manufacturing sites across the UK making them perfectly positioned

to service all their customers requirements no matter where they are based. Demand for colour Conservatories, doors, windows and lantern roofs is on the increase, Prefix Systems products can now be painted in literally hundreds of different RAL colours, with consistent quality and swift turnaround on any colour.

Pantone have already announced that 16-1546 Living Coral is their colour for 2019 and more closer to home, Prefix expect that their big push on colour is likely to be in various shades of grey and blue for the home improvement sector this year.

First Impressions Count FIRST IMPRESSIONS

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IT’S A YEAR FOR COLOUR SAYS PREFIX SYSTEMS

COLOUR

The UK’s Leading Glass & Glazing Newspaper

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For further information on Prefix Systems visit www.prefixsystems.co.uk, or call the head office on 01254 871800. You can also add to their considerable following on Twitter @prefixsystems. READER ENQUIRY NO: 0219/0099

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THE CLIMB OF COLOUR

For decades, the most popular colour choice – and sometimes the only one available – for PVCu windows was standard white on both the interior and exterior. Over the last four years, the industry has witnessed a marked increase in demand for something different: coloured windows. From Irish Oak woodgrain foiled casement windows on a heritage property in the countryside and black flush sash windows on a contemporary dwelling in the suburbs to 7016 grey Tilt & Turn windows on a high rise in the capital, nearly 25% of all profile sold in 2018 was something other than traditional white.

Dark red, dark green, rising favourite Anteak Oak, and many more solid and woodgrain foil finishes await the discerning home or business owner. Many don’t even realise they can select coloured foil on the exterior and white on the inside – or even different coloured sashes and frames for a truly unique finish.

There are hundreds of ways to personalise a new suite of windows – long before fixings and glazing are installed – and industry-leading systems company Liniar has it down to a science. This standard-setting company offers a wide range of colour options, to keep up with demand and the ever-changing fads. From the trend of Chartwell Green a few years ago to this year’s anthracite grey, Liniar offers a colour for every taste under the sun.

Homeowners take pride in the interior of their property with design elements including accent walls, so why would the exterior be any different? It only makes sense that choosing new windows in a bold, fresh colour would be the next step in the process. Personalisation, all the way down to matching bi-folding doors, French doors, lantern roofs and conservatories, is what is driving this increase in consumer demand.

The process of profile personalisation begins by offering not only while but four additional substrate colours, including black, cream, caramel and brown. After

“Designed to match the rest of the Liniar suite, coloured foils and finishes are covered by Liniar’s 10-year guarantee and offer a low maintenance alternative to timber.” 60

substrate, the customisation hits new heights with Liniar’s from stock colour range of woodgrain foil and solid cream finishes. Home and business owners can choose from popular foils, such as Rosewood, Golden Oak, cream and black. With two coloured substrates available, the colour combinations are endless.

Liniar also recognises the need to offer something more than stocked colours, and provides fabrication companies with an additional special stock selection, with dozens of other colour options on longer lead times. With its own in-house state of the art foiling and lamination department, Liniar is ideally placed to deliver bespoke coloured options on fast lead times.

Designed to match the rest of the Liniar suite, coloured foils and finishes are covered by Liniar’s 10-year guarantee and offer a low maintenance alternative to timber. For more information about the Liniar colour range or to request a swatch booklet, visit the website at: www.liniar.co.uk/colours/ READER ENQUIRY NO: 0219/0102

February 2019 | www.glassnews.co.uk

The #1 UK event for the Glass, Glazing and Installation Industries

NE C B I RMI NGH AM 2 1 - 2 3 M AY 2019 A UNIQUE SHOWCASE CONNECTING YOUR BUSINESS TO THE VERY BEST IN FLAT GLASS DESIGN, INNOVATION AND TECHNOLOGY New for 2019! A dedicated area of FIT Show 2019 specifically for cutting edge glass and glazing products, brands and technologies. By visiting the FIT Show, you can be sure you are specifying the very latest in technological advances, building products for your next project and value for your clients.

FREE TO ATTEND, REGISTER AT: fitshow-visitor.reg.buzz/gn2 0219/0103

PRE REGISTER TO ATTEND NOW! Scan QR code to register

FIT SHOW 2019 PREVIEW

GLASS

21-23 MAY 2019

DGCOS GETTING READY FOR FIT Leading consumer protection organisation DGCOS is pleased to announce that it will be exhibiting at the 2019 FIT Show to update the market first-hand on what they have to offer installers to help them genuinely stand out from the competition.

Planitherm Comfort from Saint-Gobain Building Glass offers noise reduction, enhanced security and furniture fade protection

“We don’t want to give too much away yet,” says Tony Pickup, founder of DGCOS, “but we’ll be at the show in style to make sure savvy installers are aware of all the benefits available to them through our organisation. DGCOS is based on three core

values: trust, confidence and peace of mind and our approachable team will be explaining at the show, exactly how these translate to sure fire success for installers. “We’re also hoping to host a special guest appearance at the show, when we introduce the new celebrity face of DGCOS to the market, in person. We’re keeping this a secret for now, but all will be revealed very soon. We’ll also have on the stand some examples of our exceptional marketing support – support that really does

PLANITHERM NETWORK’S

QUIET SUCCESS

Six months after the relaunch of the Planitherm Network by Saint-Gobain Building Glass, one installer in particular is enjoying a “quiet success”.

The Planitherm Network is designed to help fabricators and installers to win more business by upselling to homeowners based on the comfort benefits of different types of Planitherm glass such as enhanced security, reduced overheating, noise reduction, energy efficiency and furniture fade protection. Mark Pearce, managing director at KJM Group said: “I was really impressed with the marketing material and website available to Planitherm Network members and it has helped me to explain the benefits of the different types of glass to my customers in plain English. One recent example has been a customer who lives on a busy road and on the Heathrow flight path, so noise was a big problem. “We were contacted to provide a quotation for secondary glazing for the main bedrooms via email. A price was sent for 8.8mm SGG acoustic secondary glazing plus a quotation for one small new primary window with Comfort Plus glass. This was duly accepted, and a survey arranged. Whilst there we advised that the existing windows were in poor condition as they were leaking sound and air. The secondary was installed, and an order placed for new primary windows with Comfort Plus glass. These have been installed and the outcome

“A key benefit of the Planitherm Network is the wealth of information on the website and access to sales and marketing tools to help fabricators and installers to start having different conversations with their customers and choose the right glass to meet their changing needs.” For more information, or to become a Planitherm Network Member, visit http:// www.planitherm.com/planitherm-networkhome/ For more information about Saint-Gobain Glass visit http://uk.saint-gobain-buildingglass.com and the twitter account @ Planitherm.

“While we’ll be having some fun at the show, the serious message behind what we do will always come first. With 35 years’ industry experience, we understand that homeowners want transparency and peace of mind that they can trust the companies who are working in their homes. We also understand that it’s hard for installers to prove their worth up front. That’s where DGCOS can help. Through DGCOS membership installers can demonstrate to consumers that their products and service have added value over and above the rest of the market, a priceless addition to any installer offering.” For more information on either organisation, please visit: www.dgcos.org.uk.

beyond the customer’s belief. They have since placed an order for more windows with Comfort Plus. Silence is golden!” Kirsty Pamment, Market Manager – Residential, Saint-Gobain Building Glass UK & Ireland, said: “The Planitherm range is now available in three options: Energy Standard for maximum energy efficiency; Comfort, which also offers enhanced security, noise reduction and furniture fade protection; and Comfort Plus for all these benefits plus solar control for sunny rooms. It’s all about using language that the consumer will understand so that they choose the right option for them. The threeoption range simplifies the conversations yet highlights the fact that choosing the right type of glass will have a huge impact on the performance of your windows.

help close sales. – as well as free consumer advice, mediation and, if required, independent inspections.

READER ENQUIRY NO: 0219/0105

ODL EUROPE LOOKS FORWARD TO FIT ODL Europe, supplier of the market-leading TriSYS frame system, the Capstone composite door slab and Blink enclosed blinds, will have a strong presence at FIT 2019. Nathan Barr, the company’s Managing Director, said: “We have an impressive range of market-beating composite door solutions

in our portfolio and we are looking forward to showcasing them at FIT this year.” ODL Europe will also be showcasing the latest additions to their product portfolio at the show. The company will be introducing new products in the first few months of 2019 and FIT will provide

the perfect platform to cement the launches. Nathan commented: “FIT is the biggest show in the industry calendar and provides an ideal platform to showcase our expanding range. The new additions will offer even more in composite door design and flexibility, helping our customers to maximise the opportunities of the composite door market. We will also showcase our popular Blink enclosed blind range and TriSYS frame system.” Visitors to the show, will be able to find connect with ODL Europe on Stand Q5 in Hall 7. Nathan concludes: “The team look forward to welcoming visitors to our stand and showing the value we can add to their businesses.” Tel: 0151 933 0299 www.odl.com/europe.htm

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The countdown The has begun countdown has begun

0219/0107

you’re ready to step awayordinary, from ordinary, IfIfyou’re ready to step away from getready ready launch. And the countdown get for for our our launch. And now, thenow, countdown isison. willwill be as as we are. on.You You beexcited as excited as we are. Start your move to the exceptional Start your We’re moveontoStand the exceptional at FIT Show. N5.

at FIT Show. We’re on Stand N5.

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NEW APPOINTMENTS

NEW TEAM FOR A NEW YEAR RENOLIT Cramlington Ltd has made two key appointments to its Exterior UK & Ireland team: Alex Callan (right) joins as Business Manager; John Gray (left) joins as Account Manager. These are important roles within the company states Sales Director Mark McDonagh, “Alex and John will be at the forefront of customer account management within the UK and Ireland for RENOLIT’s exterior business. With an uncertain year being faced by the UK in 2019, providing a solid point of contact and reliably

high levels of service to our customers is particularly important.” Alex has 25 years account management experience within the construction and automotive industries. John has a strong background in technical sales within the industrial automation sector. With the relevance and depth of experience, they will provide an unrivalled support to the UK & Irish markets. www.renolit.com

READER ENQUIRY NO: 0219/0108

NEW APPOINTMENTS

UAP STRENGTHENS MANAGEMENT TEAM UAP Limited has made several key appointments to broaden its management team. Significant investment from asset manager, Maven Capital Partners, has enabled the hardware specialist to attract high-level individuals from the fenestration industry and beyond. Former managing director of Wickes, David Pearson joins UAP as chairman. Tim Fairly, formerly managing director of Performance Doorset Solutions takes on the role of group commercial director; Stewart Lamb, former managing director at VITA is named as the company’s export sales director; Pat Rice formerly sales director at Masco joins as commercial director

and Bonnie Hodson from Trutex is appointed as chief financial officer. David Jennings, founder and former managing director of UAP, continues as CEO, an appointed role following the buy-out by Maven Capital Partners in 2018. “The new team has breadth and depth, and is without question amongst the best in the industry,” says David. “They bring high quality door manufacturing, specification, retail, commercial and financial experience to complement our already strong management team. We will be encouraging customers to draw on our collective knowledge and experience, and benefit from this core strength.”

(L-R): Tim Fairley, David Pearson, Stewart Lamb, Pat Rice and Bonnie Hodson

T: 0161 796 7268 - www.uapcorporate.com READER ENQUIRY NO: 0219/0109

0219/0110

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NEW APPOINTMENTS ANDREW SCOTT EXPANDS TEAM WITH M&A ACCOUNTANT AND TOP CORPORATE LAWYER

Charles Cook, Andrew Scott and Ashley Cartman

Andrew Scott, founder of window industry marketing specialists Purplex and data providers Insight Data, has welcomed two heavyweight professionals to his board of directors. Ernst Young (EY) trained chartered accountant Ashley Cartman joins as Group Finance Director, while Charles Cook, a specialist corporate and M&A lawyer, has become a non-executive director. Ashley has enjoyed a career that spans Debenhams PLC and Momentum Financial Technology as well as running his own accountancy practice. He holds a Diploma in Strategy and Innovation from Said Business School (University of Oxford) and specialises in high-growth companies. Charles Cook is a well-known London and Bristol corporate lawyer who specialises in mergers and acquisitions. He is on the Board of Bristol Private Equity Club where Andrew is a member and recently sold his legal practice, Cook & Co, which employed 25 staff. Charles said; “I have worked with Andrew on several projects over the last ten years and witnessed his business grow from a small start up to a major group of companies employing 70 staff. I’m delighted to join the board and support the business as it grows.”

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NEW APPOINTMENTS

NEW FACES AND A NEW FOCUS FOR VEKA’S MARKETING TEAM The marketing department of industry-leading systems supplier VEKA Group is strengthening its digital focus and introducing some new faces. Marketing Director Dawn Stockell explains; “We’re delighted to have welcomed Angela Wales to the team as Marketing Communications Manager and Jessica Husband, who joined VEKA in 2017, has been appointed Digital Marketing Manager. “Both Jess and Angela have marketing agency backgrounds and have come from jobs outside of the fenestration sector, so they bring wide-ranging experience and a fresh outlook to these roles, which complements VEKA’s ethos of continuous improvement. “Our marketing department has the important job of ensuring that all VEKA Group brands (VEKA, Halo and Imagine) continue to lead the industry and maintain their strong presence in the market. The team strives to ‘challenge the norm’ and make sure that we employ best practice in marketing, as we do in all areas of business. The marketing of our brands must continue to reflect the quality of the products and services available, so that all customers can proudly build their reputation on ours. “Against the backdrop of ever more important digital channels, Jess now heads up all our online activity such as the

websites, social media and the fantastic online marketing portal, with the help of Harriet Haworth-Lewis, who has joined as Digital Executive. “Supported by Annabel Fowler, who’s been with VEKA since 2014, Angela is already doing a great job with our offline activity, and her experience in agency and clientside roles means she is well placed to handle everything from PR and advertising, to exhibitions, literature and product launches. “Every good marketing campaign is multi-faceted and works through a host of different channels, both online and offline, and I’m proud to say that is reflected in the specialist skills of the teams that now make up our department. “We stay up to speed in all areas (to ensure our customers can do the same) whether that’s with great digital assets, superb photography or ensuring our brands remain well represented and respected across the industry. “The marketing portal launched earlier this year is a great example of this, offering a level of support – through resource and management tools for our customers – that is unrivalled in the industry. “With a host of exciting campaigns and product launches in the pipeline for 2019, I’m already looking forward to the marketing year ahead with our newly structured department.” Tel: 01282 716611 – www.vekauk.com READER ENQUIRY NO: 0219/0112

Andrew has been involved in the window industry for 30 years and has built, acquired and sold several companies including fabricators, installers, glass processing and trade-counters. He launched Purplex in 2004 as a strategic marketing consultancy advising companies throughout the fenestration supply-chain and launched Insight Data in 2007.

READER ENQUIRY NO: 0219/0111

www.glassnews.co.uk | February 2019

From left to right: Hulusi Bulduk – Murat and Bryan Dando – Haffner Murat

Haffner Murat has just announced that Bryan Dando joined the company as Regional Sales Manager at the start of January 2019. Dave Thomas, Managing Director of Haffner Murat, said: “We are delighted to welcome Bryan to the team. I’ve known him for many years and his knowledge of machinery and the industry will be a great asset to us.” Bryan said: “I was at my previous company for 23 years and was looking for a new challenge. Haffner Murat ticked all the boxes and I’m excited to be here.” Bryan has joined Haffner Murat from Elumatec and will be a familiar figure to many fabricators. He has a great deal of experience in the machinery industry and is n exceptional sales professional. Bryan joins Haffner Murat at the start of an exciting year for the company. It is in the process of expanding its headquarters and by the middle of this year will have doubled the footprint of its Staffordshire premises. The expansion will enable the company to improve efficiency and offer a quicker machinery turnaround to its growing customer base. The company is also extending its industryleading PVC-u and aluminium machinery ranges, continuing to set the benchmark for the value automation is able to deliver. Dave commented: “We have built our business on offering a value-added service that enables our customers to maximise the value of what automation has to offer. It’s an approach that has seen us go from strength to strength and it’s why we have such big expansion plans this year. Automation is a critical element of every ambitious fabrication business and we are committed to investing in our people, plant and product to ensure we remain the go-to supplier in the industry.”

He commented: “We have a very experienced team who are industry experts and work closely with our clients to achieve their business and marketing goals. Ashley and Charles will work more strategically with me to develop our own business and identify new opportunities and potential acquisitions both for clients and ourselves.” For more information, visit www.ascotgroup.co.uk.

BRYAN DANDO JOINS HAFFNER MURAT AS REGIONAL SALES MANAGER

Left to right: Harriet Haworth-Lewis – Digital Executive, Jessica Husband – Digital Marketing Manager, Simon James – Head of Marketing, Annabel Fowler – Assistant Marketing Manager, Angela Wales – Marketing Communications Manager and Chris Hardacre – Artworker

Tel: 01785 222421 - www.haffnermurat.com READER ENQUIRY NO: 0219/0113

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GLAZERITE

CHANGE AT THE TOP FOR ROSEVIEW WINDOWS After more than 30 years at the top, glazing industry veteran Willie Kerr has chosen to stand down as managing director of sash window specialist Roseview Windows. The decision will allow him to spend more of his time focused on research and development, as well as acting as a brand ambassador with customers, suppliers and the industry in general. Willie joined Roseview direct from Rehau in 1988, after working closely with the Olney-based fabricator on the world’s first uPVC sash window system. He quickly rose from the position of technical manager to managing director. Under his tenure the company has gone from strength to strength, in recent years leading the move towards high-end, timber-alternative products. Explaining his decision Willie comments: “My choice to stand down as MD reflects my changing role at Roseview. For the last couple of years I’ve been spending a lot of time on R&D, continually improving our sash windows with new features such as our ultra-slim 35mm midrail. I also enjoy getting out on the road, visiting customers and suppliers, getting involved in the GGF and talking to people from across the industry. “Roseview is a dynamic, vibrant company at the cutting edge of the glass and glazing industry, being run by a new generation of talented staff. Stepping aside allows me to spend more of my time doing the things I love.”

STRENGTHENS SENIOR MANAGEMENT TEAM The Glazerite UK Group Ltd has strengthened its senior management team with three new appointments and an internal promotion. The operations and technical-focused positions will allow the fabricator to further improve service levels across its three largest sites.

Discussing Willie’s new role at Roseview, company chairman Steve Bygrave comments: “Willie’s part in Roseview’s success – both past and future – cannot be overestimated. He’ll continue to be heavily involved in the company, but with more freedom to concentrate on the things he enjoys the most – developing new features and products and networking with our customers and the wider industry. “We have a young and talented management team at Roseview, and we have some very exciting plans for the brand and company moving forward. Willie’s focus on new developments, and his time spent meeting customers and prospects and working within the industry, will be fundamental to ensuring those plans come to fruition.” To find out more about Roseview Windows, visit www.roseview.co.uk or call 01234 712657.

READER ENQUIRY NO: 0219/0114

Mark Towers joined Glazerite on 7th January 2019 as Bolton-based North West Division General Manager/ Director Designate. With over 25 years’ industry experience, Mark has worked to improve the output of a number of manufacturing operations, ranging from composite doors to glazing, and has also held senior positions at ODL Europe Limited, HansenGlass Processing, and HM Doors. Mark says: “It’s an exciting time to join Glazerite. I’m very much looking forward to working with the team at the Bolton site going forward, with an initial focus to continue improving standards at the site and carry out the investment and extension programme planned for this year.” Taking up the position of Group Operations Manager is Andrew Worroll, who will report directly into Group Operations Director, Ian Lloyd. He has over 20 years’ experience in operations, production and supply chain, and will focus mainly on Glazerite’s Wellingborough sites, in order to free up more of Ian’s time to focus on the Group Operations strategy. In December 2018, Glazerite also welcomed Mitchell Gooch, who took on the role of Group Technical and Processing Support Manager at the fabricator’s Peterborough

Pictured left to right: Andrew Worroll, Mitchell Gooch and Mark Towers

site. Mitchell, who has previously worked in technical roles at SGM Windows Manufacturing Ltd, won the prestigious Apprentice of the Year G12 award while at Pioneer Trading Company Ltd. In addition to these key appointments, which form part of Glazerite’s strategy to better serve its growing base of installers, the fabricator has also announced that Chris Price is joining the board of Directors as Group Procurement Director. Chris will focus on further improving the product development programme and procurement process across the group going forward. Jason Thompson, Glazerite Director, says: “2018 was a challenging year for us and the industry as a whole. Despite this, we’ve increased our products and services portfolio, and strengthened our sales and marketing team with specialist expertise in areas like digital marketing. We have been stretched in some areas, which highlighted the need to further strengthen our senior management team. Now, with Mark, Andrew and Mitchell in place, we’re in the best possible position to go forward and achieve our plans for growth in 2019 and beyond. Combined with recent and planned future investment, we’re wellplaced to serve our growing installer base and help them to become best-in-class.” www.glazerite.co.uk READER ENQUIRY NO: 0219/0115

CAREERS

NEW YEAR, NEW ROLES AT VBH VBH (GB) is pleased to announce several promotions and a new starter at the company, recognising the talents of the ‘next generation’ VBH team. This follows what the company describes as “a fantastic year of customer, team and product development capped by record months and the strongest Q4 since before the crash.”

leadership of the Customer Service Team in the Gillingham office. Louise will also be responsible for putting feedback systems in place to better understand and react to any customer issues and build on positive comments.

A member of the Customer Service team for 12 years, Sarah Talbot moves into the newly created position of Internal Sales Manager, leading all three sales offices and working with the Regional Sales Managers to ensure excellence is delivered ‘as standard’. Sarah had previously been Customer Service Leader.

Within the Purchasing department, Karl Thompson, who also originally joined as a Business Apprentice has now been promoted from Purchasing Team Leader to Purchasing Manager, reporting directly to the Logistics Director. Karl manages the other members of the Purchasing team and oversees their activities, ensuring smooth delivery of stock on both greenteQ and third-party products.

Louise Eagle, who joined VBH in 2012 as a Business Apprentice, has taken over

Following a very successful induction period, Area Sales Representative Harriet

Adams is now responsible for sales in the South East region. Her role involves visiting customers on a daily basis, keeping them abreast of new products, trends and regulations, and making sure that all aspects of the relationship between her customers and VBH run smoothly. Vince Kay, Financial Director at VBH says: “We have always prided ourselves on the quality of products that we offer, but what really sets us apart from competitors is our service and our team. Our focus is on nurturing talent from within VBH, and in addition to our VBH stalwarts, we have great younger people coming through the ranks who have thrived on the extra responsibilities. By promoting them into their new roles, Louise, Sarah and Karl have the confidence

Sarah, Karl, Louise and Harriet from VBH

to take on new responsibilities, express themselves and implement new processes that benefit everyone in the supply chain. Our recent win as Component Supplier of the Year at the G-Awards has shown that the industry already recognises us as a great supplier. However, we are always striving to become better!” For more information on VBH, visit www.vbhgb.com or to talk to one of the team, call on 01634 263263 and follow @vbhgreenteq. READER ENQUIRY NO: 0219/0116

February 2019 | www.glassnews.co.uk

CAREERS

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NEW APPOINTMENTS

CARL F GROUPCO SUPPORTS APPRENTICESHIP SCHEME Hardware distributor Carl F Groupco, which has an established track record for staff training and development, has recruited Oliver (Ollie) Cullen as a Sales Office apprentice. Ollie, who is currently studying for a level 2 diploma in Business Administration, combines his work at Carl F Groupco with attendance at college one day a week.

distribution and administration centre in Peterborough. Tel: 01733 393330 Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure

Commenting on the opportunity that has been provided by Carl F Groupco, Ollie said: “The post is helping me significantly with my studies as it enables me to put business theory into a practical context.

Ollie Cullen is Carl F Groupco’s first apprentice. He supports Carl F Groupco’s internal sales team at the company’s UK

Epwin Window Systems has further strengthened its sales management team with the appointment of Katrina Earl as Head of Sales. Katrina has been with working within the Epwin business for the past four years and takes up her new position with immediate effect. In her new role, Katrina will be responsible for the external sales team and will be instrumental in helping drive new sales opportunities for the vast range of products available from the Epwin Window Systems’ stable. Commenting on her appointment, Katrina said: “We are very proud to be the UK’s largest manufacturer and supplier of PVC-U systems and I am delighted to head the sales for the business. The quality and innovation of our products is second to none and is matched by the quality and commitment of our staff. We are fortunate to have a professional and proactive customer base too that is well placed to help us deliver ongoing sales growth.”

“It is my first office based role but I have overcome my apprehensions quickly because the team at Carl F Groupco is very supportive. “I am enjoying learning product information and getting experience from a hands-on perspective of office tasks: I now understand that communication is key in the business world.”

NEW HEAD OF SALES AT EPWIN WINDOW SYSTEMS

Ollie Cullen joins Carl F Groupco as a Sales Office apprentice READER ENQUIRY NO: 0219/0117

Previously holding sales management positions within Epwin, Katrina has helped build the company’s well-respected position in the market. Her appointment as Head of

Sales reflects the strength of her abilities and her commitment to the success of Epwin Window Systems. Katrina reports to Paul Lindsay, Sales Director of Epwin Window Systems. Commenting on Katrina’s appointment, Paul said: “Katrina is a well-respected and popular member of the Epwin Window Systems team. Her abilities and commitment creates opportunities to further strength our market position and I look forward to working with Katrina.” Epwin Windows Systems is the UK’s largest manufacturer and supplier of PVC-U window and door systems and has some of the best-known brands in the sector: Swish, Spectus, Profile 22, and PatioMaster. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0219/0118

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CHARITY NEWS

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GM FUNDRAISING ANNOUNCES

TEA-PARTY MOVEMENT 2018 FUNDRAISING TOTAL Celebrating its 40th year in business, glass processor and IGU manufacturer, Cornwall Glass, has donated in excess of £19,000 to charities and community groups throughout Cornwall. Cornwall Glass launched its ‘£400 for 40’ campaign at the beginning of this year, with the aim of reaching out to grass roots community organisations and charities throughout the county.

As 2018 draws to a close, GM Fundraising announces that the final tally of funds raised this year on behalf of Hope House Children’s Hospices is in excess of £142,000, which takes their total amount raised over the last 22 years to £1.83 million. Gary Morton, founder of GM Fundraising comments: “With no large cycling event taking place this year, it was supposed to be a quiet one! Therefore, to be able to announce this fantastic total is testament to the continued generosity of our industry as a whole. Once again, our supporters have pulled together to help us support the children and families of Hope House Children’s Hospices, to whom we donate every penny we raise. “Predominantly, this year was about golf for us: We hosted our annual golf tournament in Telford, which raised £43,044 and we also saw the return of the GMF Cup – our prestigious Ryder Cup style golf competition. Many of the original team of 24 golfers returned to take up the GMF Cup challenge, which took place in September at the world-class international resort of Quinta Do Lago in Portugal and raised a little under £45,000. Away from golf, the 20th GM Fundraising Gala Dinner - Circus Berserkus – celebrated our supporters take on the weird and wonderful world of the circus. From clowns to mime artists, strongmen to bearded and tattooed ladies, the evening was electric and raised £66,814.76 – the most we’ve ever raised at a Gala Dinner. “The remaining funds have been donated by our supporters from their own initiatives. For example, Caldwell Hardware has selected GM Fundraising as their nominated charity. This means that the

www.glassnews.co.uk | February 2019

proceeds from any fundraising carried out within the business, i.e. dress down days and other office events, are donated to GM Fundraising. This year they have donated £1,500. “Emplas celebrated their 40th birthday with a large gathering of business associates and friends at their factory in Wellingborough. They ran a raffle on the day in aid of GM Fundraising and raised £1,359. “Brisant Secure celebrated the successful results of salt water testing on LockLock – donating £5,000 to mark the 5,000-hour test. They have also agreed to be headline sponsor of our next and last cycling challenge – ‘From Russia With Hope’. “Our aim is to raise £2m by 2020. #2by2020 Our focus for next year will be supporting the ‘From Russia With Hope’ team throughout the build-up and execution of the ride, where they will cycle 10 countries in 12 days, covering 2,730 miles and 34,000ft of climbing, before ending up at Hope House in Oswestry on 22nd June. We will also host our annual golf day. This is a great start, but we need your help too. If you have any events taking place next year or have an idea that you would like to put in to motion, then please get in touch with a member of the GM Fundraising team: Myself, Alan Sadler from Profix Group, Graeme Bailey from Business Micros, Susie Sinden from Brouha Marketing, Adrian Barraclough from Quickslide, or Alison Marsh from Hope House, will be happy to help if we can!”

Administered by the Cornwall Community Foundation, Cornwall Glass received more than 70 applications for the £400 individual awards. Exceeding its own campaign target, in the end these were made to 48, rather than the planned 40 organisations. Celebrating the awards at a 40th Anniversary ‘tea-party’ at the end of October, it brings the total donated to community groups through the Cornwall Glass Fund, since being set up in 2009 to more than £80,000. Kati Bawden, one of seven ‘colleagues’ to sit on Cornwall Glass’ Awards Panel said: ““What’s amazing and inspiring is that so many of these organisations are being run by people who have been through some pretty difficult times individually but who have come out the other side of them with a commitment to help other people. “Although we originally intended to issue 40 awards – one for each year that we have been in business – we found it just too difficult and because not everyone needed the full £400 donation, we had a reserve which we were able to reallocate to other deserving organisations.” Recipients of the awards included organisations as diverse as Trial Kids, a group aimed at getting children

a project which provides a place for transgender people to meet and feel safe; multiple brass bands; a male voice choir; Cornwall BMX Club; Redruth Highway Community Project; Untangled, a peer-to-peer support group for pre and post-natal depression and anxiety; and numerous school PTAs. Cornwall Glass has seen rapid growth through a series of acquisitions, giving it new reach across Southern England and the Midlands, employing more than 300 people. This has been accompanied by investment, seeing £5million alone, invested in Cornwall Glass Plymouth in its state-of-the-art IGU facility. Having opened in 2016 it has capacity to manufacture more than 2,000 units each day, including over-sized units, which it supplies to retailers, commercial installation businesses and developers, across southern England. Tamas Haydu, CCF Chief Executive, said: “Cornwall Glass has always supported Cornish communities and they set up the Cornwall Glass Fund to ensure that support continues in perpetuity. Awarding 48 grants in 2018 alone, to mark the Company’s 40th year, is a measure of their commitment to helping local voluntary groups and charities flourish.” Mark Mitchell, Chairman, Cornwall Glass said: “Celebrating our 40th year in business we wanted to reach out to as many groups as we could in our local community and give back a little to them. We feel privileged to have supported 48 groups doing great work across Cornwall.” For more information please call 01726 66325 email info@cornwallglass.co.uk or log on at www.cornwallglass.co.uk. READER ENQUIRY NO: 0219/0121

“Thank you once again from GM Fundraising for your ongoing support of the amazing work that Hope House delivers to the children and families in their care. We wish you season’s greeting and a healthy, prosperous 2019.” Here’s a round-up of our year: www.youtube.com/watch?v=rSLV-U4lXLE. For more information on GM Fundraising, visit: www.gmfundraising.co.uk. READER ENQUIRY NO: 0219/0120

active with their families; Safehouse,

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• Website Build & Management • Graphic Design

“We’re a straight talking agency that specialise in building easy to use and effective websites, custom systems and applications.”

• Social and Digital Media 0219/0000

For more information 0219/0000

Chris Globe 07429 103925 Steph Tague 07789 344479 www.insidetheboxmarketing.co.uk

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“Marketing Strategy is the start point of all the follow on activity – is it time to take another look at yours?”

The MRA team is achieving an immense amount of exposure in the market for Fibo UK. Their strategic marketing and insight is contributing significantly to our sales and growth. Scott Beattie, Fibo UK 0219/0000

01453 521 621 lucia@mra-marketing.com www.mra-marketing.com CMA Agency of the Year 2017

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Marketing Experts for the Window & Construction Industries

20/03/2018 11:37:26