Glass News April 2019 by Christina Shaw

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WHEN IT COMES TO TRAINING AND PEOPLE DEVELOPMENT

“At a consumer level, you wouldn’t find anybody who thinks gas engineers are anything other than professional, trustworthy and reliable. People just know that these engineers will be fully trained, qualified and competent to carry out the works they are asked to do.” Said Mike Morris, Chairman of the Fenestration Industry’s awarding body, GQA Qualifications. “Consumers make the purchasing decisions behind the greatest number of windows and doors sold in the UK, their perception of our industry is key. Ask yourself this question: do they view our installers in the same way as they view gas installers?” Mike, an engineer and educator by profession also works with regulatory bodies and authorities, liaising with employers and developing standards and qualifications in various sectors. He has spent the last 30 years trying to help raise awareness of the importance of people development and skills accreditation through industry relevant qualifications. “Some companies have achieved this recognition on an individual basis but as an industry we are not quite there. I have witnessed the massive change in the industry in recent years. The outstanding technical products now produced, deserve to be recognised for what they are and should not be under-valued because of poor installation practice. A fully trained and qualified workforce is the only way to change the consumer perception of our industry. Why should glass be any different to gas?

IS !! TH NTH MO

Chairman of GQA Qualifications, Mike Morris, sees an opportunity for the Fenestration Industry to learn from what other sectors have done to give confidence to the consumer.

Issue 97 | April 2019

SEE PAGE 82

SEE PAGE 10

FIT SHOW PREVIEW I am encouraged to see the recent upsurge in the industry’s commitment to training, development and qualifications. Every month there are more stories in the industry press about individual companies taking their people forward through learning and skills development. I also note the GQA Qualification registration figures are at the highest level I have seen in the 20 years since I became its Chairman. GQA’s strap line: Quality through Qualifications, is clearly gaining traction. The industry’s on-going campaign: Building Our Skills – Making Fenestration a Career of Choice, is starting to deliver new people to the industry. The message from them is clear – they value structured training, accredited through recognised qualifications. When people embark on a career in fenestration, this is their expectation and we must all fully commit to it. Continued on page 24...

“Consumers make the purchasing decisions behind the greatest number of windows and doors sold in the UK, their perception of our industry is key. Ask yourself this question: do they view our installers in the same way as they view gas installers?”

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APRIL 2019

The UK’s Leading Glass & Glazing Newspaper

IN THE WORDS OF TOM JONES, “IT’S NOT UNUSUAL...” No one wants to see any company go down although, having said that, when Better Bathrooms went into administration a couple of weeks ago the comment from one of their competitors was ‘goodbye and good riddance’. I only mention this as I’m one of the unsecured creditors! There has been a spate of high profile collapses in recent months with names like Carillion and Interserve and there is little doubt that there will be more to come. It would be easy to blame all this on the Brexit effect but, in truth, that would not be correct. Companies re-structure and over stretch themselves and, having lived through the boom and bust days of e-commerce and having escaped from being a director by the time our company went pop, I count myself lucky not to have been caught in the crossfire between warring financiers. I well remember having a conversation with the directors of a venture capital company who were totally blasé about companies succeeding or not. “It’s a numbers game. We have a punt with a few start-ups, popping a few £million into each one, and wait for the cream to rise to the top. One winner far outweighs what we lose on the 90% of losers.” What was interesting was that to them, it was just a numbers game. People, ruined lives, the supply chain creditors – none of these counted. Indeed, when another hapless venture of mine involved NM Rothschild and, as a shareholder and director, I was unceremoniously shown the door, I was told: “It’s not personal, Chris. It’s just business.” Many of us will have been involved in company’s ceasing trading, whether as creditors, principals or employees and it is never pleasant. Someone always suffers. We have now seen the acquisition of Synseal by Aperture Trading and while everyone will be happy that the majority of jobs have been saved there will be, nevertheless, a string of casualties as a result. The unsecured creditor is always the one to suffer most simply in percentage terms of loss against financial size. It would be wrong to speculate as to how the creditors of Synseal will be treated following the birth of Aperture Trading without waiting for an official announcement but I’m sure there are many waiting, not quite with bated breath, to see what transpires. One thing I will say is that I was pleased and impressed by Andy Jones’ appearance at PIGS in Manchester. It would have been easier for him not to make the journey and there were some comments as to ‘he has a nerve to turn up’. In my book, I admire the fact that he was prepared to turn up and be counted amongst his peers in the industry. All respect, Andy. I have mentioned that we are bound to see more financial collapses and this

www.glassnews.co.uk | April 2019

ongoing uncertainty on Brexit will do nothing to help anyone. The £sterling has been bouncing up and down and share values have been doing the same. I’m now beginning to wonder whether Mrs May has pulled off a master stroke and will be hailed by history as a miracle worker or be consigned to the wasteland of failed politicians. And that wasteland must be getting pretty full especially once the current load of politicians has been dispensed with. I know it’s only wishful thinking but wouldn’t it be wonderful if the voters of the country could all club together and refuse to vote for any existing MP at the next General Election? Get rid of the current crop of self-serving wastrels that pretend to represent us. Who knows, by the time Glass News gets delivered to your office desk, we might actually know whether we are in or out and what it is going to cost us. Now there’s real speculation! I’ve always had a thing about ‘Mickey Mouse’ degrees and some may say it’s because I chose not to pursue going to Uni and therefore there’s a bit of jealously. In fact, my thinking was more to do with coming out of Uni in my early 20s and trying to find a job whereas I would have some 5 or 6 years under my belt if I started work straight out of school. I still believe learning on the job is the best way which is why I’m so keen on the apprenticeship route. Ann Milton, the Skills Minister, has now said that university is not always a passport to a good job and too many youngsters take degrees because they thought there ‘wasn’t anything else to do’. There is now the ability to gain a degree by being a degree apprentice. It could be accountancy, engineering or construction - just a few examples. Mrs Milton says: “There is still the perception that a degree is a passport to a good job and it’s not. Employers don’t just want knowledge. They want communications, they want maturity, they want a good work ethic.” At least there is one MP talking a bit of sense!

March 2019 crossword solution:

‘TIME OUT’ WINNER – MARCH! Sudoku: Mrs Pushpa Patel, Perfect Glaze Ltd, London Eye Spy: Dean Shepherd, Stanley, Co. Durham Spot the Difference: Tracey Jackson, Howells Glazing, West Midlands Crossword: Mr J Hayes, Rotherham, South Yorkshire Congratulations to all our winners! Good luck in this months Time Out pages!

CONTENTS 4

Marketing Strategy

Marketing Matters

Opinion Piece

Industry Awards

FIT Show 2019 Preview

Front Cover Story

Your Letters

Trade News

30 GGF 30

Supply The Demand

Charity News

34 Machinery 36 Doors 40 Windows 46

Trade News

Cold Calling

Installer Focus

Roof Expert

Company Profile: LEKA

Energy Efficiency

76 Glass 80

Trade News

82 Hardware 86 Careers

@GlassnewsMag

Christina Shaw

/GlassNews

Time Out!

Find A Supplier

glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

CONTACT DETAILS Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk Kate Pennington Graphic Design E: kate@glassnews.co.uk Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.

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12/02/2019 12:55

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MARKETING MATTERS

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MARKE TING MAT TERS

HELPING COMPANIES MINIMISE BAD DEBT RISK Every month, leading full-service marketing agency Purplex and award-winning specialist data supplier Insight Data, will be providing expert advice on marketing. This month, Jade Greenhow, Operations Director at Insight Data explains why sales and marketing departments should be monitoring credit ratings to assess the financial stability of prospects and customers. According to the latest Creditsafe Watchdog Report, the number of company failures across the construction industry increased by 80% in the last quarter of 2018, with 942 companies collapsing leaving £63million in bad debts. It makes for sober reading. Yet across the window industry, many companies are still not monitoring their customers financial position, while sales and marketing departments are busy spending time and money chasing new customers only to discover poor credit ratings. With so much economic uncertainty at the moment, combined with further consolidation and an increase in mergers and acquisitions across the window industry, it is more important than ever that companies use financial data to make informed decisions.

SALESTRACKER PLATFORM At Insight Data, we’re best known for supplying marketing data, providing users of our Salestracker software with detailed information for over 50,000 companies across the construction industry, including 15,000 window, door and conservatory fabricators and installers. But Salestracker is much more than just a data list; the system incorporates a CRM

system, a built-in email marketing platform, document management and also hosts a financial data feed directly from a credit reference agency, providing users of the system with a financial snapshot.

It can also be configured for different users with individual user/access rights and even different sites/locations, making it the perfect tool for trade-counters to help drive local sales. As an online service, there is no software to install or manage, and data is not stored on a local PC – it is all in the cloud.

Salestracker provides our users with key business and financial data such as company registration and incorporation date, turnover and net worth, any County Court Judgements, and credit rating.

Salestracker currently has over 700 users across the fenestration and building products industry. At its core is a database of businesses with detailed information that is updated live in real-time using seven different verification processes, including a team of telephone researchers making over 20,000 calls a month.

It is a powerful tool for managers and finance departments, but it is extremely useful for sales and marketing teams too. A simple but powerful traffic light system shows green, yellow or red so that non-financial people can make informed decisions. Salestracker even gives users the ability to build marketing lists using credit ratings, so that companies can create direct mail, telesales or email campaigns targeting new customers by financial stability as well as size, product volumes, location and other information. We recently added a new Monitoring feature to Salestracker. It allows users to flag certain company types – such as customers or prospects – and get an email alert if the credit rating changes. Given that company credit ratings change on average seven to eight times a year, this is an essential tool for all businesses.

COMPLETE BUSINESS TOOL While the platform is designed to help companies target new customers across trade and commercial markets, in reality it is a complete sales and marketing solution

Jade Greenhow

that can manage sales pipeline, manage customer relations, send email campaigns and constantly keep an eye on financials – both for customers and prospects. A web-app version of Salestracker is available for mobile phones and tablets, enabling sales people to use the system out on the road. It provides product and supplier data, all the key business and contact information that they need, and an instant financial snapshot so they can make informed decisions before a sales meeting or prospect call. Salestracker isn’t just restricted to marketing departments. Many companies use the system throughout their business – finance, customer service departments, order processing/quotes.

Companies that learn how to use data effectively can build their businesses more successfully while protecting themselves from potential risks and bad debt. Salestracker provides the window industry with the tool to do both. Insight Data is the UK’s leading provider of accurate prospect data and market intelligence for the fenestration and wider construction industries. Through their platform Salestracker, which combines an online prospect database, CRM system and integrated email marketing platform, users can unlock live contact details and business information for 70,000 potential customers. Salestracker is trusted by over 700 users including major systems houses, fabricators, product manufacturers and component suppliers. For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0319/0008

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TRADE NEWS

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Experts in Aluminium

OPINION PIECE

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E C E I P N O I OPINley, General Manager of

Peter Kee Bradford, in p u ro G s e ic v r e Industrial S ny t h at a p m o c a p u d a e is proud to h ises. stands by its prom

THE NEED FOR TRANSPARENCY IS CLEAR Like many people in the industry, Peter is becoming increasingly frustrated with companies that win contracts by quoting for one thing, and then ultimately deliver something different. Occasionally, we have missed out on contracts that I know ISG was best placed to supply and fit. It makes me angry on behalf of the client if I can then see a difference between the specification and what has been installed; where the chosen supplier has cut corners.

DOES THAT MAKE ME SEEM LIKE A STEREOTYPICAL, GRUMPY YORKSHIREMAN? I don't mind, to be honest. It seems there are more and more instances occurring where product is not what it should be against the specification; companies promise branded hardware and deliver cheaper alternatives, or maybe even use toughened glass for ground floor windows when they should use laminated – potentially causing problems for occupiers. VEKA Group Sales Director Neil Evans highlighted an astonishing case last summer where a regional house-builder - whose windows had expanded in the heat - advised homeowners to “avoid the use of any door or window that is in direct sunlight unless absolutely necessary”. Like Neil, we were

disappointed that the build appeared to have focussed on lowest price, rather than quality, and we continue to advocate paying slightly more for the right product, not engaging in a ‘race to the bottom’ on price.

BUT HOW CAN A CUSTOMER EVER BE SURE THEY'RE CHOOSING THE RIGHT SUPPLIER?

A local new build scheme hit the headlines recently due to a spate of break-ins, resulting from poor cylinders that are easy to snap.

For homeowners, there are organisations like Independent Network to recommend trusted, thoroughly vetted installers and safeguard the investment with insurancebacked guarantees and so on.

I’ve also been on a site where the French Doors of a brand new home were hard to operate. The sashes were visibly bowed and possibly not reinforced. We had to quote full ‘Secured by Design’ specification and lost that job, but it’s possible the installed product is not to the same specification. The recent Government investigation on composite fire doors also seems to have suggested that some fire doors were not within the scope of the tests carried out allowing them to be supplied.

For commercial and local authority clients, I would encourage the client to ask questions, to really examine if the details of the spec sheet are being adhered to and ensure that the contractor they ultimately choose can answer every requirement on the brief. The right supplier will take the time to answer fully and honestly, and ultimately, the right supplier may not be the cheapest.

ISG has completed several commercial jobs recently, which were replacements or repairs of fairly new installations because they weren’t the right product or were fitted incorrectly.

As a proud Halo System 10 fabricator, ISG knows that not all windows and doors are the same. PVC-U systems from VEKA Group ensure that we can fabricate the highest quality frames and we use only quality hardware from authorised suppliers named within the fabrication manual. This means we can vouch for every aspect of our finished systems. We work on a 'best value' basis which means we provide the best possible service, and product, made to the required standard, priced as competitively as possible. But we will not cut corners.

“The right supplier will take the time to answer fully and honestly, and ultimately, the right supplier may not be the cheapest.”

Over the years, ISG's refusal to compromise on quality has resulted in an enviable reputation and regular repeat business. I can only hope that if we continue to operate in this honest and transparent fashion, and others do too, eventually industry standards will begin to rise across the board and

Homeowners and housing providers don’t always get the quality or security they deserve, because the focus for many builders and contractors is on keeping costs down and margins up.

clients can be more confident in demanding (and checking for) the quality and security they deserve. As well as providing quality and service to customers, ISG also provides training and employment opportunities for people that have previously experienced insurmountable barriers to work. As a social enterprise (owned by Bradford Council), the ISG factory is an official supportive working environment for people who may otherwise find it difficult to enter employment. We believe all disabled people should have the opportunity for employment, regardless of the complexity of their needs. As part of the Supported Business Alliance, ISG is recognised as a company that provides excellent options for disabled people to achieve that objective. Every penny of profit we make is reinvested into the company for the benefit of staff, present and future. Although ISG is owned by the Council, it is not a charity. We must remain commercially viable to continue. Perhaps that's partly why I'm so keen to 'level the playing field' when it comes to quoting and delivering a quality job? If we don't win the contracts, and instead lose out to others prepared to cut corners, our doors might eventually have to close and these valuable equal employment opportunities would be lost. But more to the point – it's the Yorkshireman in me that can't bear to see so much money being wasted on paying for a job to be done twice, when it should've been done correctly in the first place! READER ENQUIRY NO: 0319/0011

April 2019 | www.glassnews.co.uk

INDUSTRY AWARDS

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VEKA GROUP NAMED MANUFACTURING COMPANY OF THE YEAR Industry-leading PVC-U systems supplier VEKA Group has been crowned the best Manufacturing Company in the region, with the team collecting a custom-made trophy in front of more than 1,000 of their business peers at the prestigious Red Rose Awards 2019. The Red Rose Awards, organised by Lancashire Business View magazine, are held in Blackpool’s iconic Winter Gardens each year, and honour the best, most inspirational and most innovative businesses operating in Lancashire. VEKA Group is no stranger to the awards, having been named both ‘Best Large Business’ and ‘Employer of the Year’ in the last two years.

to continuous improvement: “Investment in the manufacturing processes, staff development and additional infrastructure continue to be made to drive growth in key markets.” VEKA Group’s Operations Director Paul Armstrong said: “We are thrilled to have won such a coveted prize at the Red Rose Awards. There are some fantastic manufacturers in the region, so the win is extra special considering the high calibre of our fellow nominees. We were very proud to have been shortlisted in three such varied categories as it shows we are a rounded company that works equally as hard at training and helping our staff develop, as

we do manufacturing our industry-leading products, and supporting local community projects. “Our written entries were followed up with presentations and intensive interviews. For the Manufacturing category, we showcased our impressive 99.3% ‘on time in full’ performance figure and explained how VEKA Group continues to adapt to market demands to give our customers the highest quality products with minimal lead times. We work hard in every single aspect of the business, and we’re proud to be such a contributor to the local economy, with the majority of our 380 employees living within the local BB postcode area.

The company faced tough competition from others across the county, and was selected out of hundreds of nominations. VEKA Group was proud to have reached the competitive shortlist in three categories including ‘In-House Training’ and ‘Corporate Social Responsibility’ before going on to win in the ‘Manufacturing Business’ category.

“As always, the team celebrated a fantastic night at the Red Rose Awards evening and I’d like to thank everyone at VEKA – this award is recognition of all the hard work everyone puts in day after day. On behalf of the company, I’d also like to send our congratulations to the other deserving winners too.” Event founder Richard Slater, also the publisher of Lancashire Business View magazine, said: “VEKA Group can be exceptionally proud of their achievement - Lancashire is a booming county home to thousands of headline-grabbing businesses with excellent stories, and the Red Rose Awards is the biggest event celebrating their achievements. To stand out in a crowded field is a true testament of ingenuity, hard work and doing things the right way.” BBC Radio Lancashire and North West Tonight host Graham Liver compered the evening, with entertainment from Gravity Live, DFC Lancashire and Funtime Frankies.

Judges’ comments showed that VEKA Group had impressed them with its growth in a tough market, and they were also interested in the company’s innovative environmental and waste reduction solutions. Feedback from the panel highlighted VEKA Group’s commitment

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0319/0012 0419/0013

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FIT SHOW 2019 PREVIEW

21-23 MAY 2019

CUSTOMADE GROUP LEADING THE WAY AT FIT

LET’S MAKE COMPOSITES, SAYS ENTRANCE With the FIT Show just a matter of weeks away, Entrance Composite Door Solutions, which is part of AMK Hardware Ltd, is embarking on a campaign aimed at fabricators who want to enter the market for manufacturing composite doors, with a unique product and service proposition on stand P50.

‘Made to make you more’ will be the message radiating from Customade Group stand as it prepares to wow visitors with a big reveal on stand L20 at this year’s FIT Show. The Group has announced that it will be unveiling a host of groundbreaking developments that will set a new benchmark for the industry and transform the installer market. The fine details are still under wraps, but Customade Group can reveal that its new offering will be the biggest and most advanced the industry has ever seen. Gareth Thomas, Customade Group’s sales director, explains: “We’re really excited to be at the FIT Show this year. This will be our biggest show ever and we’ll be telling everyone all about the new developments we’ve been working on that go way beyond anything else that’s been seen before. This is all the result of listening to what our customers want and need and what we’ve created will not just raise the bar in this industry, it will revolutionise how our customers work too.” Visitors will be treated to the full digital experience when they see all the tools that the Group has developed to help customers win business and boost profits. With the full support of Customade as a digital partner, installers will be able to step up their online presence, generate quality leads and, critically, convert them into profitable business. The Group will be showcasing its state-of-the-art new lead/ quote management and conversion app, which has been developed exclusively with a team of software experts to help installers seamlessly manage their leads and quotes. The app is the first stage of the package and Customade Group will begin to supply quality leads as soon as customers are up and running with it. “These digital developments are a real game-changer for customers who want high quality leads, but just don’t have the time our resources to follow them up,” says Gareth. “This comprehensive package delivers those leads to customers and then it does all the hard work behind the scenes to convert them. Many installers are nervous about digital marketing and lead management, so we’re here to bust any myths and help customers get ‘digitally fit’ with all the support they need. It’s part of our pledge to give them more so they can get on with the job of installing.” Delivering a complete solution for customers, the combined product portfolio,

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Entrance have become widely respected for their range of door solutions for fabricators with a unique offering of a prepped slab, glazing option and hardware package or any combination of the three. For fabricators, they can benefit from a single source for products and the benefits from a branded support package.

support and national reach of the fullservice Customade Group is unmatched by any other fabricator in the industry and the stand will bring together some of the UK’s best-known fenestration brands, including Atlas, Virtuoso Doors, REAL Aluminium and Polyframe. The new Lantern 2.0 from Atlas and an industry-first – the Virtu-AL aluminium effect composite door in an aluminium frame from Virtuoso Doors – are set to draw crowds to the stand. Launched earlier this year, the Atlas lantern is the quickest lantern on the market to install and the slimmest, most thermally efficient and finest looking product in the industry. Visitors will also hear about the exciting partnership between Polyframe and Yale – the biggest hardware collaboration the industry has ever seen – and a new homeowner guarantee that will be the best on the market. They will also have the chance to try the new online quoting and ordering system from REAL Aluminium, which will enable installers to quote and order REAL products with even greater speed and efficiency. “Our stand will be packed with industryleading products and solutions from each of our brands and visitors are sure to be impressed with what the Group can deliver,“ adds Gareth. “This is very much part of our ongoing commitment to invest in the future of our customers. Bringing quality leads, innovative products, multi awardwinning marketing support and industryleading guarantees, there is nothing else out there right now that can match what we’ve created. We’ll be showing visitors that we’ve got it covered throughout the entire supply chain and they will definitely not be disappointed when they see everything that’s on offer to them.” To find out more about Customade Group and its range of products, call 01453 826884 or visit www.customade.co.uk. READER ENQUIRY NO: 0419/0014

With the experience and expertise of AMK, Entrance now offers a complete hardware range with their prepped door slabs that also includes the like of Sweet and Ultion from Brisant Secure, bluô hardware and even finger print recognition. The company also has the knowledge to develop bespoke door solutions for key partners and is already looking to make a major announcement in the coming weeks. Greg Kelly, managing director of AMK and Entrance Composite Door Solutions commented: ‘We have a unique proposition that provides fabricators with a one stop shop for composite door manufacturing. With the market growing at around 9% according to the latest market research, it’s an opportunity for many to find revenue streams that will generate double digit margins.

He continued: ‘We’ll be at the FIT Show on stand P50 and will be delighted to present our unique offering to both existing customers with several new product launches and also those potential new ones looking to move into the market for composite door manufacturing.’ Please visit stand P50 at the FIT Show this May and for all other information please visit www.entranceway.co.uk, e-mail customerservice@entrancecds.com or call 0115 982 7744. You can also follow them on Twitter @EntranceCDS. READER ENQUIRY NO: 0419/0015

GET SMART READY The world is getting smarter with a £10.8bn predicted spend on smart home devices in 2019, but to date windows and doors have been lagging well behind heating, lighting and entertainment when it comes to getting Smart. But Smart Ready® is about to super charge Smart onto every window and door forever. Giovanni Laporta is the innovator behind Smart Ready® and explains why its launch is set to deliver an epic turning point for the industry as a whole: “We’re launching the Smart Ready® system at the FIT Show 2019 in May because it’s relevant for every single window and door being

manufactured today, at the very least to be Ready to be Smart. “The system allows manufacturers to future proof all their windows and doors with no effort. Smart Ready® more than satisfies the two most important commercial areas, time for fabrication and cost, so the concept is set to be the biggest change seen by the industry in modern times. “I’ve been lucky enough to accumulate a unique blend of years of experience in the window and door industry as a whole, as well as many years of experience in the wider technology sector, which has allowed me to come up with a Smart system that is right for the industry right now, as well as future proof for many years ahead. The Smart Ready® system will be available on all windows and doors. “Smart is coming to everyone in 2019. See us at the FIT Show on stand M20.” For more information visit smartready.com READER ENQUIRY NO: 0419/0016

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WE’RE MAKING THE MOST OF FIT 0319/0017

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FIT SHOW 2019 PREVIEW

21-23 MAY 2019

WINKHAUS RETURNS TO 2019 FIT SHOW WITH LATEST AUTOLOCK INNOVATIONS AND EN-ACCREDITED FIRE DOORSETS At the 2019 FIT Show, Winkhaus will be presenting its highquality locking solutions for the trade, retail, fire and security markets, including the newest addition to its autoLock collection – the AV3-E Heritage Plus. Displayed in a composite door, the AV3-E Heritage Plus is designed for 21st century living, combining a modern multi-point locking system with enhanced visual style. Key features include its Heritage eye-level cylinder position and a new centre latch, providing superior operation and weather resistance. Its innovative daytime latch can be operated with a single hand, allowing flexible entry and exit. For added convenience, the blueMatic AV3-E version offers motorised unlocking that is compatible with all types of electronic access control systems, ideal for the new trend of Smart Homes. Visitors to Hall 7 stand Q30 in May will also be able to see the AV3-E with the FAB Slave door lock, demonstrating its application in a double entrance composite doorset. The stand will showcase the range of AV3 locks for composite

and timber doors in both single and double doorset applications, demonstrating how Winkhaus can provide advanced locking solutions to all sectors. Winkhaus has emphasised its commitment to the Fire Door market by being one of the first manufacturers in this sector to offer products that comply with EN16341:2014 CE requirements for Fire Doorsets. The company will be introducing its new FD30 and FD60 Fire & Security composite and timber Doorsets that have passed rigorous BS EN1634 Fire Resistance and Smoke Control, and PAS24 security testing. This longterm ‘future-proofed’ safety solution meets the latest MHCLH requirements to prove compliance with Approved Document B requiring fire compliance from both sides of the doorset. This test evidence has been collated and housed by Winkhaus within a ‘Global Assessment Document’ and a Q Mark Third Party certification scheme, meaning that fabricators can use this evidence to manufacture doors to these standards providing they sign up for the Dual Q Mark Certification schemes for both Fire and Security.

“As solution providers, we pride ourselves in offering a broad range of top quality, reliable and modern products that appeal to fabricators and installers. In particular, the Heritage cylinder position shows that any door design can benefit from the latest advanced locking systems yet still be sympathetic to a property’s existing style. “Our range has evolved to suit all markets, helping our customers to differentiate their product portfolios and create new marketing opportunities with homeowners,” comments Mike Rushen, Winkhaus UK Sales Director. Of course, no visit to the FIT Show is complete without a taste of Winkhaus’ famous daily hospitality. Visitors are invited for refreshments courtesy of their Barista services signature blend coffees and speciality teas, with German Beer and Bratwursts available between 12 and 2pm. In addition to their product innovations and renowned hospitality, Winkhaus will be holding a prize draw during the first day’s ‘late night’ Tuesday on May 21st with the chance of winning one of several Virgin Experience Vouchers. Another enticing reason to linger later that evening will be their ‘Tap & Tonic’ theme. Stand visitors will be offered the option of two German craft beers or a traditional English Gin served with Bratwursts. “With our newly-tested FD60 Fire Doorsets complementing our wide range of locking systems, we’re looking forward to welcoming existing and potential customers to our stand in May,” adds Mike. For more information, please visit www.winkhaus.co.uk. READER ENQUIRY NO: 0419/0018

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ANTICIPATION ABOUT EPWIN WINDOW SYSTEMS’ LAUNCH IS BUILDING Epwin Window Systems will be launching what it promises will be an exceptional star performer at the FIT Show this year – and excitement is building rapidly. Fabricators and installers have been invited to register their interest to be the first to receive pre-launch information. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “Interest has been as strong as we expected across social media and the website, www.itsallsystemsgo.co.uk. But what’s really interesting is that the majority of registrations have been from people who aren’t already Epwin Window Systems’ customers, which shows how far our message is spreading.” The launch looks set to be the biggest at this year’s FIT. Visitors to the show are promised something that has got everything – the concept, the research, the development, the testing and the trials. Gerald said: “If you’re ready to step away from the ordinary, register at www.itsallsystemsgo.co.uk and book your ticket for FIT.” Epwin Window Systems is long-established and the most successful systems supplier in the industry with a reputation for delivering innovations that set a new standard for the sector. The new launch is certain to build on this reputation. The launch is one of the first announcements in what will be a big year for Epwin Window

Systems. The systems house is expanding its extrusion capacity by more than 40%, increasing its foiling capacity by 30% and investing in a brand new, 300,000 sq ft stateof-the-art warehouse and distribution centre in Telford. Gerald concluded: “Epwin Window Systems is the UK’s largest system suppliers and our commitment to continued investment and innovation is clear to see. With Epwin Window Systems you get more options and more possibilities to bring more to your business.” Tel: 0808 178 3370 | www.epwin.co.uk READER ENQUIRY NO: 0419/0019

OAKLAND GLASS GETS FIT Oakland Glass Ltd will once again be exhibiting at the FIT Show this year to catch up with friends and colleagues away from the office, and to promote best practice in glass with an exciting new launch. “We do things a little differently at Oakland Glass,” explains Tina Moorhouse, Managing Director of Oakland Glass Ltd. “Although we are a sizeable sealed unit manufacturer producing an average of 14,000 units a week, we continue to offer a personal service to our customers. This means staying in constant contact with them and continuously working together to make sure we’re doing everything we can to make their lives as easy as possible. It also means investing in best practice across the business – in people, machinery, logistics and training – to make sure we have the infrastructure to allow us to build and maintain these long-lasting relationships. We’re putting even more of a focus on people in 2019 with the launch of a new initiative at this year’s FIT Show. “With the focus firmly on building relationships, our FIT Show stand will be a place for potential and existing customers

to come and sit comfortably and chat with the friendly and knowledgeable team at Oakland Glass about the industry, the glass sector and of course, how we do things differently. We’ll also try to answer any and all glass related queries visitors may have. We look forward to seeing you on stand A6!” For more information visit www.oaklandglass.co.uk

READER ENQUIRY NO: 0419/0020

April 2019 | www.glassnews.co.uk

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FIT SHOW 2019 PREVIEW

21-23 MAY 2019

BUILDING OUR SKILLS SUPPORTS FIT SHOW’S SKILLS THURSDAY INITIATIVE Building Our Skills, the industry-led campaign designed to attract young people and career changers to choose Fenestration as a career of choice has been chosen to support the FIT Show event with its new initiative - ‘Skills Thursday’ at this year’s show. ‘Skills Thursday’ will take place on 23th May, at the NEC, Birmingham and will be aimed at attracting non-industry visitors to attend and learn more about what Fenestration can offer career changers and young people. To support the day’s activities, Building Our Skills and the show organisers will be running a series of seminars, talks and business clinics aimed at providing newcomers with an insight into the many roles, training and qualifications in Fenestration. The visitors will also be able to follow the ‘skills trail’ and meet with Building Our Skills supporting companies to discuss the potential opportunities existing within their own businesses and Fenestration as a whole. In addition, the Building Our Skills stand will act as a focal point for both organisations and individuals wishing to learn more about Fenestration qualifications, CPD learning, upskilling staff, mentoring, general guidance on staff retention, as well as helping to educate employers on how to become more effective attracting and engaging with career changes and youngsters. Building Our Skills was formed in 2018 to help provide a platform for businesses from Fenestration to promote and engage with young people and career changers to choose the industry as a career of choice. Stephanie Tague, Head of Building Our Skills commented, “Previously, the industry has not been good at attracting young and new talent, but there are big changes within the education sector which could present Fenestration the opportunity to be right at the start of this movement and make a real difference to the future of our industry. “FIT Show is an ideal opportunity for the employers and companies to showcase

LATEST INNOVATIONS AND BEST-SELLERS BOUND FOR BIRMINGHAM AS CRL EXHIBITS AT FIT SHOW 2019 Leading glazing hardware specialist CRL will be at the FIT Show 2019 when it returns to Birmingham’s NEC in May, with a whole range of innovative and bestselling products to showcase to visitors. Taking up 88 square metres of floor space within the exhibition, the CRL stand will be showing its latest range of easy-toinstall, frameless glass hardware for railing, façade, shower, and interior door and office partition applications.

the type of industry we are. We are planning to use the 3-day event firstly, to instil employers with a better awareness of training, qualifications and upskilling existing staff and secondly to promote the industry to outsiders – those interested in choosing a career in Fenestration.” Building Our Skills has recently drawn up partnerships with several key Government agencies both from the Education and Defence Sectors. The partnerships will work to help promote and create a wider awareness of Fenestration and directly target the individuals within these sectors who are potentially looking to choose a new career path. Stephanie continues, “We are hoping to attract teachers, career advisors and maybe some students, along with ex-service personnel to the FIT Show, with the aim to grow their knowledge of the type of careers available.” Nickie West, Managing Director of FIT Show said, “There is no better platform than FIT Show to bring key people in our industry together and help tackle key industry issues such as the skills gap. When the concept for ‘Skills Thursday’ came up, we were delighted to find out that Building Our Skills and some of our key exhibitors were already addressing this issue head-on. “Skills Thursday will provide our exhibitors the opportunity to find out first-hand what they can do to support this drive - from unlocking funding to recruit apprentices through to attracting and retaining new talent,” Nickie continues, “for the first time we will be inviting young people, careers influencers, ex-service personnel and those looking for a new career path to the show to experience for themselves our industry up close and personal.” If you are attending FIT Show as an exhibitor and wish to play a part in Thursday’s events or become a Building Our Skills supporter, then contact Stephanie Tague – stephanie@buildingourskills. co.uk. The Show is open for three full days, Tuesday 21 May: 10.00-20.00, Wednesday 22 May: 10.00-17.00 and Thursday 23 May: 10.00-16.00. READER ENQUIRY NO: 0419/0022

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One of the many highlights will be the CRL’s Langle Office Partition System. Available for monolithic and laminated glass, the dryglazed system is easy to install and provides a maximum transparency thanks to its thin profiles for ceilings, floors, walls and door frames. They present many benefits such as reducing sound and closing the gaping joint between glass door, side panel and top light. For a sleek, city look visitors to the FIT Show can also catch sight of the brand new Langle New York Office Partition System, which offers all the benefits of the standard system with an on-trend matt black frame. Suitable for 8 to 28mm thick glass, the system is easy to install and requires no special tools or glass cut-out for assembly; simply plug and play. For installers working on shower projects, CRL will be showing a selection of its range of frameless shower door hardware, including its best-selling Serenity Sliding Shower Door System. Ideal for creating a minimalist finish in the modern bathroom and enabling ease of access, Serenity provides an almost-floating appearance

of the glass panels with its thin-yet-robust header support bar, while specially designed roller bearings and door guide allow for quiet and easy opening and closing of the door. For building exteriors, CRL’s Juliette Balcony System will be showcased, while those dropping by the stand can also enjoy live demonstrations of the popular TaperLoc® Dry-glaze Railing System, highlighting its ease of installation. Also on show will be a selected range of glass and glazing tools and accessories, including suction lifters, adhesives, Toyo® cutters and CRL’s popular Glasstrax glass transport system. See CRL on Stand K60 at FIT Show 2019. For more details call 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk. READER ENQUIRY NO: 0419/0023

‘SUNBELL BLINDS EXHIBITING AT THE FIT SHOW’ Sunbell a leading Italian designer and manufacturer of interstitial blinds for glazing will be featuring their extensive range of integrated solutions at the Fit Show, stand no A4. Sunbell, a long-established family business based near to Milan offers a wide range of traditional and integral blinds including Venetian, pleated and blackout options in a choice of colour designs including a new Charcoal Grey (45) (a close match to RAL 7016). The system offers both manual (cord) and motorised (battery and mains) solutions in a choice of cavity depths including 20, 22 and 27mm in black and silver.

Made to order the blinds are supplied as kits on 3-week lead time direct from Italy complete, ready for assembly into a glazed unit. Sunbell will be featuring their new ‘All in one’ blind system an innovative solution for residential and commercial windows and doors. Powered by a low-voltage 12v motorised system with a control technology switch positioned on the glass that allows for individual movement or a handheld remote device for group activation for up to 12 blinds. The system offers a flexible hard-wired solution for internal partitions, screens, bi-folding doors and windows. Sunbell provides a unique combination of Italian design, superb quality and engineering excellence offering a modern and stylish energy efficient solution for solar-shading. For further details call 01245 422489, email info@sunbell.co.uk or see www.sunbell.it.

READER ENQUIRY NO: 0419/0024

April 2019 | www.glassnews.co.uk

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www.glassnews.co.uk | April 2019

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FIT SHOW 2019 PREVIEW

21-23 MAY 2019

The UK’s Leading Glass & Glazing Newspaper

BERECO ANNOUNCE NEW

APPROVED INSTALLER SCHEME FOR 2019 With over 210,000 windows and doors supplied in the last 15 years Bereco have made a name for themselves as one of the UK’s leading suppliers of high-quality performance wooden windows and door sets. An established brand in the commercial sector Bereco boast an extensive client and project roster; supplying their timber windows and doors to many a prestigious property like the recently completed Grade II listed 55 Colmore Row in Birmingham’s business district and the Grade II listed Audley Ellerslie Retirement Village in Malvern. With an impressive 97% recommendation rate, Bereco’s reputation has over the last few years, fuelled the growth of their installation partner network and in turn the development of the marketing and sales support offered to their customers in the home improvement sector. With some exciting developments on the horizon Bereco announce the launch of their brand new ‘Bereco Approved Installer’ scheme for 2019.

THE PRODUCT As a Bereco Approved Installer you will have access to one of the most comprehensive range of windows and doors on the market with styles including Lipped (stormproof) and Flush Casements, Sash Windows both Cords and Weights and Spiral Balance, Tilt & Turn windows, French doors, Entrance Doors, Folding Doors and Sliding Patio Doors. Their bespoke proposition means their products come with an extensive range of glazing options from single glazing, to SlimLine (narrow cavity) glazing to double glazing and beyond to high performing acoustic glazing and their 0.5W/m²K (Centre pane) U value triple glazing. Couple all that with customisable paint and stain finishes, bespoke bar designs and styles and you will be hard pressed to not find the window or door style you want to match to or that your client has specified.

imagery. Bereco are also offering approved installers full access to their information hub, the Bereco Resource Centre, where you can download their latest CAD drawings, detailed technical information and current marketing material so you will always have access to the latest product information.

Bereco back up their high-performance product claims with FSC 100% certified timber; third party accreditation from Secured by Design and UKAS accredited certification body Bluesky Certification and with guaranteed 6-8 weeks delivery regardless of style, design or glass spec; all of which they actively encourage you to promote with a host of ready-made point of sale for your showroom.

THE PACKAGE If the USP’s of the product aren’t enough in becoming a Bereco Approved Installer you can also take advantage of discounts and special offers throughout the year and a samples allowance that can be used every 24 months for keeping showrooms current with the latest trends and styles. Marketing and sales support features prominently in Bereco’s new scheme with access to free literature, point of sale, van and window decals and website content and

Most excitingly and new and exclusive for 2019 Bereco are offering their Approved Installers first access to their brand new Framepoint Technology® launching on 21st May 2019 at this year’s Fit Show. The revolutionary Framepoint Technology® from Bereco will allow you to draw, design, configure, price and visualise the range of Bereco windows and doors in a client’s home something that has not been available until now in the home improvement market. This innovative and market leading way of pricing windows and doors will be centrepiece at this year’s Fit Show where Bereco are inviting customers old and new to visit them with an enquiry on their stand to see them price the windows and doors live at show. Director Nicola Harrison commented “I am really excited to announce the launch of our new Approved Installer scheme for 2019 and Framepoint Technology® at this year’s Fit Show. In the last 15 years we have strived to ‘Deliver the Difference’ to our customers

by offering a comprehensive product range, backed by extensive warranties and accreditations and the very best in customer service to help our customers in achieving their sales and margin ambitions in their own businesses. We are now with our 2019 Approved Installer scheme and Framepoint Technology® taking the support offered to our network of customers to the next level with the very best in sales and marketing support that we hope will set new standards in the industry. For further information on Bereco’s Approved Installer Scheme for 2019; and to get your free ticket to Fit Show to see Framepoint Technology® in action call Bereco on 01709 377406 or email us on enquiries@berecoretail.co.uk.

“I am really excited to announce the launch of our new Approved Installer scheme for 2019 and Framepoint Technology® at this year’s Fit Show.”

READER ENQUIRY NO: 0419/0026

April 2019 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

21-23 MAY 2019

FIT SHOW 2019 PREVIEW

ALUK REVEALS C70S AT FIT – WITH PREINSERTED GASKETS AluK will be revealing a brand new 70mm window system at the FIT Show – complete with pre-inserted gaskets. This is thought to be the first time that an aluminium window system has been available in the UK with the gaskets preinserted – a move with AluK estimates could halve the time it takes customers to manufacture a window. Managing Director Russell Yates says that it could be a gamechanger in the market – bringing aluminium into line with PVC-U and giving fabricators the opportunity to massively increase their margins and their competitiveness. He says: “The AluK C70S will be pitched directly at the mid-rise commercial market where there is still plenty of potential for growth in aluminium. It is the new big brother of our iconic 58BW window system and incorporates everything which we know fabricators and installers love about the 58 – but with even faster, simpler fabrication and much improved performance.” AluK’s specialist design team have created a great looking, cost effective new window which satisfies with ease all the key thermal, acoustic and performance criteria laid down by commercial specifiers. For instance, thermal performance of the C70S is between 1.0W/m2K and 1.3W/ m2K, a 50mm glazing option allows for improved acoustics and a max sash weight of 150kg for tilt before turn windows, and wind and water tightness levels are class leading - even with large span window openings. It also of course PAS24 accredited for inward and opening windows, making it

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suitable for all projects requiring Approved Document Q. AluK’s Managing Director Russell Yates adds: “We can’t wait to showcase this new window to customers at the exhibition ready for its official launch later this summer. It will be the platform on which we build an entire new range of products, giving our customers the same benefits of system integration which they already enjoy with the 58BW.

Our range of certified noise reducing windows and doors help restore peace and quiet in the home and protect health and wellbeing.

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“It also has the massive advantage that it shares the sightlines and many of the parts and tooling required to manufacture the 58BW so customers will easily be able to add the C70S to their range and really make an impact in the commercial market without significantly increasing their stockholding.”

42dB

Visitors to FIT in 2017 will remember that AluK really led the aluminium charge last time around and it plans to do that all over again. As well as the C70S and 58BW windows, the stand will be packed with all of AluK’s most popular products for customers operating in the trade, retail and commercial sectors. There will be a wide choice of sliding and bi-fold doors, outdoor living products, curtain walling and commercial entrance doors, along with plenty of friendly, expert advice on how to get started in aluminium or how to take the next big step. More details at: www.aluk.co.uk FIT Show, Stand E10 READER ENQUIRY NO: 0419/0027

BUSINESS MICROS PROMISES SOMETHING BRAND NEW

All of the Business Micros team on the stand during FIT will be sharing memories and experiences and reflecting on four decades of success, but the emphasis on the stand will definitely be on looking forward and not back.

That’s because the company will be showcasing something brand new at the show which it says is set to make a major impact across the software sector. No details are being revealed just yet, other than to say it will definitely be of interest to both fabricators and installers. Sales Manager Chris Bailey says that the launch represents the culmination of a huge amount of research and development time at Business Micros and will carry all the same hallmarks as the rest of the Business Micros range - purpose designed, easy to use, practical and cost effective. All will be revealed on stand K65. Tel: 01925 296105 www.businessmicros.co.uk READER ENQUIRY NO: 0419/0028

www.glassnews.co.uk | April 2019

ACOUSTIC SLIDING SASH FROM

£449*

The FIT Show will be the focus of Business Micros’ 40th anniversary celebrations, as the company, which was founded in 1979, thanks all of those customers, colleagues and staff who have helped to make it the industry’s favourite software supplier.

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01709 377406

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www.bereco.co.uk @berecowindows 17

FIT SHOW 2019 PREVIEW

21-23 MAY 2019

The UK’s Leading Glass & Glazing Newspaper

NEW SOFTWARE BRAND SET TO MAKE A SPLASH Infinity is the newest brand to enter the fenestration software market and will be making quite a splash at FIT with three brand new products promising ‘endless possibilities’ for both fabricators and installers.

around with bespoke product types, designs, sizes, colours and hardware choices and then submit a ‘warm’ enquiry for that product instantly from the website at the clicking a button.

All are designed specifically for this industry and all deliver advanced technology in a user friendly, cost effective package. The first product, which is already available to order via the website at: www.infinitylogo.co.uk, is Capture. This is a clever website plug-in for retail companies which lets them add a personalised ‘design your own window or door’ function to their sites. Visitors can go online and play

Showroom, a lead generation app, sits alongside Capture and enables Infinity customers to create their very own virtual showroom packed with their own marketing content – from brochures and videos to installation photos and galleries. It works on and offline so sales teams can use it face to face in the sales process even when they have no access to the internet, and homeowners can download it and access it for themselves. The third product is Register, which Infinity are calling ‘the first commercially available standard platform for manufactured product registration’. Full details of this product will be revealed at the show along with an upcoming CRM system being branded Rapport. A spokesperson for Infinity said: “We’re bringing something fresh and new to the software market but combining that with many years’ experience and expertise. We’re excited about FIT and think our customers will be too.” READER ENQUIRY NO: 0419/0030

GGF CONFIRMS OPENING SEMINAR AT THE FIT SHOW The Glass and Glazing Federation (GGF) is delighted to confirm that Kevin Buckley, GGF Group Chief Executive will present the opening seminar at The FIT Show in Birmingham NEC on 21 May at 10.30am in the Insight Theatre in Hall 20. In his presentation, Kevin will cover the major issues affecting the industry and underline how the GGF is leading the way by helping companies cope with the changes in the trading environment. As a keynote speaker Kevin is looking forward to his presentation. “The FIT Show is the largest exhibition in the UK for our industry and we are delighted to be here again. It is an ideal platform to highlight the many concerns being raised in the industry and to highlight how the GGF, as the industry’s leading trade body, is dealing with them to help our Members and the wider industry.”

The GGF is currently working with various Government departments on areas such as Brexit, Fire Safety, Energy Efficiency and Skills Shortage in the construction industry. Kevin added, “Our campaigns are continuing with real momentum. We are involved in meetings with government departments, responding to consultations as well as building relationships and forming synergies with like-minded organisations. Our broad aim is to make the business landscape better for our industry and I am looking forward to sharing our work and information with visitors to The FIT Show.” The GGF and its subsidiary companies are presenting eight seminars in total including; • Training for installers - Richard Hearn, GGF Head of Membership and Training

• Installation of Fire Resistant Glazing Adrian Blaydon, GGF Technical Officer • Proving product performance - Bob Morrissey, BFRC Business Development • FENSA: All the proof you need – Chris Beedel, FENSA, Director of Membership • Insurance and why it’s essential – Frank Allain, GGFi, Head of Operations • Assessment failures and how to avoid them – Dave Mecham, RISA Director of Operations and Darrell Williams, FENSA Technical and Certification Manager • Installation: Getting it right first time – Andy Clegg, GGF Training To see the full schedule for The FIT Show seminar programme please visit: www.fitshow.co.uk/sessions-2019#/seminars/.

For further information go to: www.ggf.org.uk or for consumer information generated by the GGF please visit www.MyGlazing.com. READER ENQUIRY NO: 0419/0031

BIGGER AND BETTER FROM EMMEGI (UK) AT FIT FIT Show 2019 promises to be Emmegi (UK)’s biggest and best exhibition yet. The machinery specialist has been at every FIT Show so far and its stands have grown in size and scale every single time. Managing Director Ian Latimer said: “We know the FIT Show is just about the perfect platform for us to demo our products to fabricators who are in the market for new machinery. “It’s not just about launching new products, although we will have plenty of exciting innovations on show, it’s also about making it easy for new and existing customers to see the broadest possible range of machines in action.”

In line with that, the Emmegi (UK) stand at FIT 2019 will feature a mix of machining centres, welders and saw options, and plenty of ancillary machines and equipment such as crimpers, copy routers, trolleys and benches to give visitors maximum choice. On show for the first time will be the hugely capable Comet R6 – a 5-axis machining centre for aluminium, PVC-U, light alloys,

and even steel which can machine up to four separate bars in two independent work areas. It comes fully enclosed as standard so visitors can experience the reduced sound levels on the stand for themselves. Also on display will be the smaller Phantomatic M4L 4-axis machining centre, the Fusion 4H and 4TVH welders, and two of Emmegi’s most popular saws – the 5

metre Combi Electra Star and the 6 metre Precision TS2. Ian Latimer added: “One of Emmegi’s key strengths is the size of our product range, with machines available at every level from start up to full automation. We’ll be giving visitors a taste of that at the show and demonstrating how and why so many fabricators stay with us throughout their business growth and expansion.” More details on all the machines are at: www.emmegi.com FIT Show, Stand L10 READER ENQUIRY NO: 0419/0032

April 2019 | www.glassnews.co.uk

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FIT SHOW 2019 PREVIEW

21-23 MAY 2019

The UK’s Leading Glass & Glazing Newspaper

ERA TO COMBINE PRODUCT INNOVATION AND CONNECTIONS AT FIT SHOW ERA, the security expert, will be using the 2019 FIT show to demonstrate how it continues to drive the innovation that underpins home security. Visitors to the show will be able to see the company’s full range of hardware and smartware products, including new product developments, all backed up by practical advice and wider customer support to help fabricators and installers grow their business. There will also be an opportunity to find out about how to sign up to a new installer scheme just introduced by ERA. One of the key areas of the stand will be used to showcase ERA’s smartware solutions including the HomeGuard Pro alarm, a high specification cloud-based alert and monitoring alarm system, the first of its kind to combine security with smart living. Using a smartphone app, the HomeGuard Pro offers real time alerts, the ability to protect

multiple locations, such as a house, office or holiday home, all accessible literally anytime, anywhere. Likewise, ERA’s WiFi video doorbell, DoorCam, allows homeowners to view all callers and talk to them in real time, whether they are home or not. With ease of operation in mind, once DoorCam is wired in, the householder can simply plug in the WiFi chime which comes as standard, connecting up to four more chimes in the home, all as part of the package. This means a chime will sound in the house, with adjustable sound, volume and light function, eliminating the need to carry a Smartphone around. Both HomeGuard Pro and DoorCam will be demonstrated on the stand, and visitors will also be given the chance to try them out for themselves and learn how to install them with ease. Elsewhere on the stand visitors will be able to see in operation ERA’s TouchKey, a keyless smart lock bringing to life a fully

integrated suite of connected Smart Security Products. Working in combination with ERA’s SureFire lock, the TouchKey also offers a solution for multi-point locks on PVCu and Composite doors. Developed to be secure and simple to use and easy to fit, SUREFIRE delivers effortless multi-point locking: simply close the door to engage the trigger and turn a key to deadlock. No FIT show would be complete without ERA’s extraordinarily broad range of Fab&Fix decorative hardware. The brand celebrates over thirty years of heritage. With three decades of real world testing and featuring truly matching products, it is no wonder that the brand has forged a durable loyalty with many fabricators, installers and their suppliers. With over 200 window and door products in the range, and up to ten different finishes, Fab&Fix is perfectly suited down to the last screw and offers unparalleled flexibility. This lack of restriction in suited

style colour and breadth of range is unique in the market. The industry-renowned ‘Hardex’ surface finish technology is only available on the Fab&Fix range. For further information on ERA’s wide range of security products, including its innovative smart home security suite, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or by emailing info@eraeverywhere.com. Stand L30 READER ENQUIRY NO: 0419/0034

WINDOW WIDGETS TO GO PINK AT THE FIT SHOW A distinctive pink livery from Window Widgets will be on display at the FIT Show this May, where the company will showcase a wide range of ancillaries for PVCu and aluminium window and door systems, along with other industry product solutions.

While aluminium and PVCu ancillaries form an important part of their product portfolio, the wide range of couplers and weatherbars are also important for those in the composite door sector. Given the product portfolio, Window Widgets

Window Widgets will also be looking to highlight the importance of CE Marking for baypole jacks, something that’s also being pushed by BSI in an awareness campaign. There will be several members of staff on the stand that will be able to answer all questions on this topic and also on other technical matters relating to their broad product range.

will also be taking details for those people and companies that want a copy of their latest 158-page product catalogue, which has been dubbed as ‘the big pink book.’ Michael Hart, technical director of Window Widgets commented: ‘The name Window Widgets stands for product and quality excellence in ancillaries and is the UK’s number 1 in the sector. We’re looking forward to meeting visitors to the stand where we can answer technical queries, provide expert guidance and even offer hospitality on our sister brand stand with The Residence Collection.’ For further information please visit stand I70 at the FIT Show or visit www.windowwidgets.co.uk. You can also request a free 158-page product catalogue from Adrian Clare at e-mail adrian@windowwidgets.co.uk, calling 01452 300912 and can also add to their following on Twitter @Windowwidgets. READER ENQUIRY NO: 0419/0035

SAINT-GOBAIN GLASS URGES FIT SHOW DELEGATES TO START HAVING DIFFERENT CONVERSATIONS ABOUT GLASS How to provide the right type of glass to add value and meet the changing needs of your customers will be discussed at a seminar by Saint-Gobain Glass at the FIT Show in May, where the glass manufacturer will also be exhibiting on stand B16 within the Visit Glass arena. Kirsty Pamment, Market Manager – Residential, at Saint-Gobain Glass says: “The FIT Show, and in particular the Visit Glass exhibition, is the ideal place for us to talk to fabricators and installers about how we can help them to start having different conversations with their customers about choosing the right type of glass. It’s the glass in doors

and windows that can help to deliver real comfort benefits such as enhanced security, reduced overheating, heat retention, noise reduction and furniture fade protection, but it’s important that the right type of glass is specified for the right situation in order to achieve these benefits for the homeowner. The daily seminar is designed to educate fabricators and installers about the properties of glass and how to select the most appropriate type of glass to suit their customers’ needs. “When it comes to buying windows, it is quite unusual for customers to ask about the choice of glass available, other than to ask for energy efficient or A rated windows. But there is a

huge opportunity for fabricators and installers to differentiate their business and add value by offering more choice to consumers who are very often willing to pay for high-performance windows and doors that help to achieve a more comfortable home.” Saint-Gobain Glass will also be sharing the benefits of joining its Planitherm Network, which provides access to a wide range of advice, training, support and marketing materials including sales literature, social media content and videos designed to educate and help fabricators and installers understand and share the comfort benefits of glass. The Planitherm Network is free to join and is already helping fabricators and

Saint-Gobain Glass is hosting a seminar and exhibiting on stand B16 at the FIT Show in May, within the Visit Glass area

installers to win more profitable work. For more information visit Saint-Gobain Glass on Stand B16 at Visit Glass or for more information about the Planitherm Network visit http://www.planitherm.com/ planitherm-network-home/. READER ENQUIRY NO: 0419/0036

April 2019 | www.glassnews.co.uk

Come visit us at stand 263:

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0419/0037

Quality through QualiďŹ cations GQA is the specialist awarding body for Fenestration and the only issuer of CSCS Cards for the Fenestration Industry

SEE US AT THE FIT SHOW 3 0419/0038

Visit our website at: www.gqaqualiďŹ cations.com www.glassnews.co.uk | April 2019

Or contact us on: 0114 272 0033 21

FIT SHOW 2019 PREVIEW

21-23 MAY 2019

The UK’s Leading Glass & Glazing Newspaper

BE INSPIRED WITH ‘EVERYTHING CENTRAL’ AT FIT With the FIT Show fast approaching, it’s no surprise that The Boing Boing Group has its show plans all sewn up with ‘Everything Central’. The fast-growing Midlands based fabricator is at the show with two companies from under the Boing Boing umbrella; CentralRPL and CentralASL – and both companies have a host of products and new initiatives set to inspire customers. Amy Jansen, Projects and Marketing Manager for the Boing Boing Group explains: “Our first FIT show is providing us with the perfect platform from which to showcase the very latest offerings from both our PVC-U and Aluminium businesses. With all the new products and initiative we’re currently working on, we’re excited to see how they are received at the show. “Our customer experience is top of mind in everything we do, which is why the launch of ‘Central Hub’ is so exciting for us. It’s an online marketing portal exclusively available to customers of

CentralRPL and CentralASL, providing access to a wealth of brochures, POS materials, technical information, samples, IT solutions, as well as design, photography and videography services. We’re proud to have invested so significantly in this online solution and the FIT Show will be its official unveiling where we will be demonstrating the scope of what it offers. “We will have a variety of products on the stand, showcasing the wide extent of what we can offer. We’ll have aluminium

bi-folds, patios and windows all from CentralASL, as well as examples of our recently launched Optima and Lineal windows, our dedicated paint division Central Inspired, and our brand new Thermacore and Timbercore doors – all from CentralRPL. Our latest Sweet and Smart hardware options for doors and windows will also be featured. We want to showcase ‘Everything Central’ so there really is so much to see. “Along with the products, what we are most excited about is the opportunity that

FIT Show gives us to have a conversation with our customers as well as introduce ourselves to those we haven’t met yet. We’re on Stand D6 at the FIT Show so come down and see us.” For more information on our PVC-U offering visit www.centralrpl.co.uk, for our Aluminium offering visit www.centralasl.co.uk, or follow #EverythingCentral on social media.

READER ENQUIRY NO: 0419/0039 0419/0040

April 2019 | www.glassnews.co.uk

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Challenge us…

The UK’s Leading Glass & Glazing Newspaper

to go the extra mile What’s your biggest personal challenge this year and how can we help you to achieve it?

To submit your personal challenge, win a trip to France or find out more ab out our brand values and cus tomer ser vice promise, visit us on stand F25 at the FIT Show 2019.

0419/0041

To launch our own charity road trip, ‘The 2CV Challenge’, we’re inviting you to tell us your biggest personal challenge this year at the Alutech Systems stand F25 at FIT Show 2019 and we’ll give our support to the winning entry to help you achieve your goal.

Next year, we’ll go the extra mile for charity with a road trip from the Alps back to the UK in a 2CV car. The aim of ‘The 2CV Challenge’ is to raise £100,000 for charity by asking you to suggest a variety of daring or humorous challenges for us to do on the road trip and then place your bets on them being completed. The road trip will be live-streamed so you can join in the capers.

OUR GOAL is to transform what a customer expects from their aluminium systems supplier, by bringing in the values and experiences of other markets where customer experience is everything and nothing is too much trouble.

WIN A PLACE ON ‘THE 2CV CHALLENGE’!

Guess the correct key code to open the automated garage door on our stand F25 and you’ll be joining us on ‘The 2CV Challenge’ road trip in France next year!

Call: 01924 350 110 Email: info@alutechsystems.co.uk Systems: alutechsystems.co.uk Garage Doors: jdukltd.co.uk Group: alutech-group.com/en @AlutechL www.glassnews.co.uk | April 2019

@GlassnewsMag

Alutech Systems / Alutech Garage Doors /GlassNews

Alutech Systems Ltd Christina Shaw

“Qualifications are very much the currency of competence for those operating at the top end of the Fenestration and Glazing industry.” Continued from page 1... “I have recently been involved in a piece of work for the 2019 Parliamentary Review: Education Services, that looks into learning and development to support industry. This document will be shared with ministers, politicians, most departments of the civil service and many other agencies involved in supporting learning and skills development for industry. “The review notes that there is a clear consensus that our industry supports qualification-based schemes. Some employers have gone as far as having their own internal training schemes accredited to give them consistency and confidence in their workforce. Qualifications are very much the currency of competence for those operating at the top end of the Fenestration and Glazing industry. “I am also encouraged that more of our industry’s employers are seeing the value of on-going training through continuing professional development (CPD), to build on the minimum levels of competency currently required to enter the industry. This will give them an advantage when the inevitable increased regulation comes through, as an outcome of the current Inquiries and governmental reports. In summary, we can already produce the highest quality glass and glazing systems in the world, we just need to follow through with excellence in fabrication and installation. This can only be achieved with high quality training, recognised through properly regulated qualifications and the on-going professional development of our people. GQA Qualifications stands ready to meet this challenge, what about you? Tel: 0114 272 0033 www.gqaqualifications.com

“In summary, we can already produce the highest quality glass and glazing systems in the world, we just need to follow through with excellence in fabrication and installation.” READER ENQUIRY NO: 0419/0042

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YOUR LETTERS

FRONT COVER STORY

WHAT’S YOUR OPINION? Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Contact Chris: chris@glassnews.co.uk READER ENQUIRY NO: 1419/0043

Dear Chris. In the 35 years I’ve been in the industry, I’ve seen PVC-U manufacturing become more efficient, streamlined and lean. The principle of streamlined production is simple – removing unnecessary processes makes it more efficient and costeffective. In practice it has helped improve quality throughout the manufacturing process, and it’s helped make business as profitable as possible. But, the process of using galvanised steel to reinforce PVC-U profile is largely unchanged. Steel reinforcement acts as a cold bridge in the profile, reduces energy efficiency and makes windows heavier. It also adds another step to the manufacturing process, plus the labour and time to cut, handle and fit the reinforcement, and the space to keep it. Removing the need for separate reinforcement would be a next logical step. Deceuninck’s new 5000 composite window system incorporates patented Linktrusion™ technology with immensely-strong pultruded glass-fibre reinforcement embedded in the profile. The system includes optional, patented thermal reinforcement with embedded steel wires in a low-density, insulating foam core encased in recycled PVC-U for excellent U-values. Linktrusion™ technology is the first to remove the need for traditional steel reinforcement, which enabled the designers to create slim sightlines. Its great, inherent strength also allows specifiers to consider using very tall windows, and very large doors eg 1100 by 2500 for a single door. The windows are very strong and light and available in countless Decoroc and foiled colours as well as being 100% recyclable. Unlike steel reinforcement, the embedded Linktrusion™ reinforcement improves thermal performance rather than reducing it. I believe the thinking and technology behind Linktrusion™ is the future of streamlined production. One day we’ll look back and wonder why we didn’t do it sooner. Sincerely Chris Jones, Sales Director Deceuninck

ALL NEW WEBSITE INSPIRES AND INFORMS Independent Network has unveiled an inspiring new website making it even easier for homeowners to find information and connect with their local member. VEKA Group’s Head of Partner Programmes Karen Lund explains: “We’re really excited to launch the new website which I, personally, believe will set a new standard for the industry. A huge amount of hard work has gone into it, and there are lots of innovative new features and interactive areas which should prompt an increase in traffic that will raise the profile of IN and, in turn, our membership across the country. The launch of the new site is being supported by paid-for digital advertising, and also coincides with Independent Network’s collaboration with Sainsbury’s and House Beautiful Magazines. “The previous Independent Network site was only three years old, but we had identified areas that could be improved and – like our members - we are not satisfied with anything less than perfect quality. “Key features of the new site include; the easy ‘Find Installer’ form which has just two simple steps for homeowners to complete in order for their local member company to get in touch. A new Visualiser (price guide) tool that allows users to select product, house type, colours (inside and out), and sizes, to get an estimated price. This whole process is very interactive and visual, allowing customers to see their chosen products on a property that resembles their own home. “There’s a new ‘Knowledge Area’ where we provide answers to anything and everything PVC-U related! Our installers are the most professional and well-informed in the industry, and we wanted the website to reflect the knowledge and experience that consumers can expect from their local member company. “The whole ethos of IN is to put the consumer in control; to offer peace of mind when choosing a company to carry out important home improvements. The Knowledge Area is empowering for

homeowners because it explains and demystifies all the hard-tounderstand elements of product and service, so that investing in windows, doors and conservatories is not a daunting process. “We’ve included an ‘Inspire’ area on the site, which is a fun tool that suggests what VEKA Group products might suit homeowners best, based on the answers to five simple, visual questions about home and style preferences. “With the rise in demand for coloured product, we have made sure that each product page has the option to view our fantastic range of 14 ex-stock colours. Dependent on product, selecting a shade will alter the image to show how it would look on your chosen window or door. “The digital landscape changes daily and we know that consumers expect more from websites than simply an online brochure. The new site has been designed to ‘make the most’ of the web experience by being interactive and useful in a practical and valuable way that couldn’t be achieved on paper or over the phone. “IN is proud to invest in a wealth of marketing support for the Network, including the advertising campaign currently running both online and in a number of the UK’s top consumer magazines. “Creating a website that will continually evolve to meet the ever-changing needs of homeowners and of our members is yet another example of how Independent Network leads the industry in installer support.” Tel: 01282 473170 www.inveka.co.uk READER ENQUIRY NO: 0419/0044

April 2019 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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Are smartready.com www.glassnews.co.uk | April 2019

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EVEN MORE INVESTMENT FOR MEMBERSHIP Independent Network has collaborated with two of the UK’s favourite magazines, for the benefit of member companies across the country. A joined-up marketing campaign has been built across House Beautiful and Sainsbury’s Magazines, which have a combined average monthly circulation of 594,994, not to mention an impressive online following. The campaign has been designed to utilise a combination of online and offline elements to best effect. Full page press ads and an eye-catching insert are supported by social media posts, an incredible digital advent calendar that ran alongside the Sainsbury’s adverts, and interactive online adverts that link directly to the IN site.

magazine, including the bumper November issue, when average monthly circulation leaps from 139,442 to around 250,000. This was supported by an innovative digital advent calendar that encouraged high levels of web traffic and increased interaction with the brand.

the key home improvement period that comes with the two May bank holidays) and includes stunning, new, aspirational window and door photography that we are particularly excited to share. These images will also be made available to members via the marketing portal.

“We targeted magazines whose readership demographic aligns with IN’s own customer base, to further build valuable brand awareness for the Network across the country. The adverts in Sainsbury’s and House Beautiful highlighted Independent Network’s unbroken chain of quality and the commitment to craftsmanship that all members share. They also featured the tenyear insurance-backed guarantee message alongside striking and aspirational Bi-Fold Door imagery.

“Independent Network’s brand awareness was virtually doubled between 2017 and 2018 and we’re determined to carry on spreading the message even further. We want Independent Network and its membership to be the brand of choice when homeowners decide to improve their properties.

VEKA Group’s Marketing Director Dawn Stockell explains more: “For marketing to work most effectively, it must make best use of all appropriate channels and I think the current Independent Network campaign utilises a great mix of online and offline media.

“Bi-Folds were chosen for a number of reasons, not least because VEKA Group’s Imagine Bi-Fold Door has a host of winning features for fitters and homeowners alike and looks incredibly stylish on the page. Last year, in the UK, the term ‘BiFold Doors’ was searched online an average 40,358 times per month, so we also know these products remain extremely popular.

“Carefully considered scheduling saw IN appear in three issues of Sainsbury’s

“The insert in House Beautiful will go out at the beginning of May (coinciding with

“According to John Lewis Finance last year, more than 60% of the nation has some sort of project in the planning – but haven't yet carried it out. We want to make sure that the Independent Network brand is at the forefront of people’s minds, as soon as they decide to take the plunge with high quality home improvements. “The ongoing campaign also coincides with the launch of Independent Network’s pioneering new website which has been completely redesigned with a wealth of new features. The site now includes an even clearer ‘Find Installer’ form, an informative Knowledge Area, a helpful ‘Visualiser’ price

guide tool, a host of product information and much, much more.” Ross Heaver from Heavers of Bridport thinks the marketing support available to members is a key reason to join Independent Network: “One of the things we’ve always liked about Independent Network is the national awareness that the brand is getting. So regardless of whether you’re big or small, you’re still getting that vital national coverage.” Amy Ramshaw of Tyne and Wear-based NE&C Windows and Doors ltd was impressed with IN's latest campaign; “We saw the ads during a visit to the Independent Network office before they went out to the public. It’s an excellent way to reach customers, especially at Christmas when many of us like to throw the Sainsbury’s magazine into our trolley during our Christmas food shop. As a member of IN, we appreciate the advertising the organisation does on behalf of members – securing space in major consumer titles that might not otherwise be attainable for independent, local companies like us.” Tel: 01282 473170 - www.inveka.co.uk READER ENQUIRY NO: 0419/0045

April 2019 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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The UK’s Leading GlassThe & UK’s Glazing Leading Newspaper Glass & Glazing Newspaper

ANOTHER RECORD REACHED BY DEKKO

Dekko Infinity

As Dekko Window Systems celebrates another record year, Sales Director Kurt Greatrex explains to Glass News how the Greater Manchester fabricator has achieved a fantastic 2018. “There’s no secret to it, it’s all down to good products, good practice and some fantastic customers” said Kurt when asked how one of the country’s leading and most trusted fabricators, has seen year-on-year growth since it was founded by Kurt and Gary Torr just over 10 years ago and is now celebrating another record year. There are several reasons why the trailblazing premium fabricator continues to stay ahead of the competition.

HIGH-END BRANDS With premium products including the completely seamless uPVC range Infinity, Räum aluminium the Residence Collection, the UK’s leading range of timber-effect windows, and bespoke installer marketing package Make It Yours, it is no surprise Dekko have taken the industry by storm in recent years. It has been Dekko’s premium aluminium range Räum that has provided the biggest contribution to the company’s record year, and Kurt said: “The brands and products we supply provide installers with the perfect route into the high-end home improvement market. Providing them with everything

they need, coupled with our reliable service and fast turnarounds, is what we believe sets us apart.”

get an idea of what they want in the future. Our customers are valued partners and it’s important that we cater for their every need. Our Make It Yours bespoke installer marketing package is one perfect example of our commitment to going the extra mile to provide them with all the support they need to thrive in what is a competitive market place.”

INVESTING IN THE BUSINESS While it all sounds simple enough, Dekko have put an awful lot of work and investment into the company to keep it at the forefront of the industry.

2019 AND BEYOND

Earlier this year Dekko invested in a new Graf Cill Welder to add a high-end, premium finish to their window cills as standard, manufacturing 95mm stub cills and both 150mm and 180mm cills with a completely seamless weld, and a second one will be arriving at their Manchester headquarters ready for the new year. Kurt said: “The new cill welder has meant we can add a high-end, premium finish to our Infinity range of uPVC windows and Residence Collection, creating high-quality, seamless window systems that are even more desirable and deliver even greater margins for our customers. “Cutting edge machinery is just one of the many ways we ensure we can always meet the needs of installers.”

CUSTOMER CARE While Dekko’s brands set them apart, their success can also be traced to an unshakable commitment to their customers, providing them with everything they need to succeed.

It has been Dekko’s ability to identify emerging trends over the years that has kept them ahead of the competition and product development will be on the agenda again next year.

Kurt Greatrex Sales Director, Dekko Window Systems

This was in evidence at a three-day event in Belgium that Dekko organised earlier this year when they took 60 of their installer customers on a trip to the global headquarters of both Deceuninck and Reynaers to give them an insight into the origins of their product lines and future developments. Kurt said: “The trip was a great way to showcase both Deceuninck and Reynaers to customers, but it was also a wonderful opportunity to listen to our customers and

“Our Make It Yours bespoke installer marketing package is one perfect example of our commitment to going the extra mile to provide them with all the support they need to thrive in what is a competitive market place.”

They will be exhibiting at the FIT Show to showcase their complete range of premium products, including Infinity, Räum aluminium, the Residence Collection and Make It Yours. “The industry is growing and changing all the time, so you can’t stand still,” explained Kurt. “We have kept moving with the times and our product development has been a major contributor to our year-on-year growth. “Premium, high-end products were the way forward this year and we expect this to continue in next year. We are looking forward to welcoming many more customers to Dekko in 2019.” For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com.

READER ENQUIRY NO: 0419/0046

April 2019 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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GGF

The UK’s Leading Glass & Glazing Newspaper

PROTECTING CONSUMERS THE GGF WAY The Glass and Glazing Federation (GGF) Deposit Indemnity Trust Fund was set up in 1984 and is one of the longest serving deposit protection schemes in the domestic replacement glazing sector.

Over the last 35 years it has proved both a good selling point for GGF Members operating in the domestic sector as well as a great benefit for homeowners. The GGF recently announced that in the last 12 months, the Fund protected 54 homeowners following two GGF Member companies going into liquidation. In most cases the deposits paid were protected with the voucher scheme being applied and GGF Members stepping in to complete the work. Only on one exceptional case was cash paid as reimbursement for the deposit. The GGF started the Deposit Indemnity Trust Fund primarily to protect homeowners in the unlikely event the GGF Member they are using is declared bankrupt or goes into liquidation or administration. In such a case, if homeowners have paid a deposit they can be assured their deposit is safe. In 2018, the GGF conducted a consumer survey of 4000 homeowners and over one and three responses said they would chose a GGF Member company because of the deposit protection. In the same survey, over 60% of those who responded said they were aware of the GGF Deposit Indemnity Trust Fund. The Fund is arguably the best deposit protection scheme in the industry. It promises that in such cases of GGF Member companies going into liquidation or administration, then the work will be completed to the homeowners’ satisfaction by another GGF

DEVELOPING TALENT TO DELIVER EXCEPTIONAL CUSTOMER SERVICE Managing Director, Sam Nuckey shares Window Ware’s commitment to staff development and how that translates to better customer service.

James Lee

Member – at a fair market price less the deposit paid. Alternatively, the GGF will give the homeowner a redeemable voucher (or cash in some circumstances) for a sum up to an amount equal to the deposit or 50% of the contract price or £12,500 – whichever is less. James Lee, GGF’s Director of External Affairs commented “Though the Fund isn’t accessed often, because very few GGF Members go into administration or liquidation, there is no doubt it offers great assurance to homeowners. It gives them peace of mind and for those who have benefited from it over the years, it has not only saved them any anxiety over potential incompletion of the work, but it has also saved them time and money.” To find out more about the GGF Deposit Indemnity Fund or GGF Membership please visit www.ggf.org.uk or email membership@ggf.org.uk.

Whilst some might say our greatest strength is our range of over 6,500 unique products or our next day delivery service, I would argue that our greatest asset is our fantastic team. Quite simply, without their hard work, dedication and attention to detail, Window Ware would not be able to offer the seamless supply that fabricators across the UK rely on. Our aim has always been to deliver a superior quality of service – one which ensures production lines keep moving and trade counter shelves stay stocked. It’s an ethos that we have nurtured since our humble beginnings over 30-years ago, and one that our talented team thoroughly buys into and upholds. It’s far more than just helping customers fulfil their hardware needs but providing in-depth technical support and advice. At Window Ware, we are lucky enough to have a very low staff turnover rate. In fact, half of our team has been with us for 10 years or more. In addition, our field-based sales team has remained relatively unchanged for the past four years – the only difference now is that it’s bigger! All of these factors, combined with the practicality and understanding that comes from our own fabricator roots and

colleagues employed direct from industry, gives us an incredible bank of knowledge and experience. Even though we are confident that our team has the expertise, product knowledge and hands-on experience to help, we never rest on our laurels. That’s why we consistently invest in training across the entire company to ensure our finger stays firmly on the pulse. It’s not just our sales team that receives regular skills updates; our order processors, our fulfilment team and even our accounts team all receive thorough product and industry training to make sure they’re equipped to answer any query. Along with the continued development of our existing team, we also invest in new talent to strengthen our operation. Just recently, we welcomed Hannah and Olivia to the team as our new sales co-ordinators. They both successfully completed our induction training and are already helping our sales teams work more efficiently and effectively to meets the needs of our customers. We also had Stella join us in Bedford as our new customer service apprentice. Whilst Stella is still getting to grips with our business, she is already proving to be a great asset to our customer-facing

departments. The balance of practical, real-world experience with continued studies gives Stella a real head start in her future career. For us, having an apprentice means we can invest in our future workforce and mould new talent to suit the way we work. This combination of developing our team and nurturing new talent has already paid dividends. Last year, not only were we named the UK’s number one hardware supplier by an independent industry study, we were also nominated for ‘Customer Care Initiative’ at the G18 Awards. We also won the ‘Service Excellence’ award at the 2018 SME Bedfordshire Business Awards – an achievement which saw us progress to the national finals where we finished runner-up. So, whilst we are incredibly proud to offer a broad range of hardware, tools and consumables from leading brands like Yale, Maco, Trojan and Xpert, our greatest strength is our team. Not only have they helped us consistently achieve an OTIF score above 97%, they are the driving force behind our next day delivery service, our sound technical advice and our dedicated customer service. READER ENQUIRY NO: 0419/0048

Brought to you by Window Ware, the leading UK distributor of window & door hardware components READER ENQUIRY NO: 0419/0047

Tel: 01234 242724 Email: info@windowware.co.uk April 2019 | www.glassnews.co.uk

Stand M20 FIT Show 2019

CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

ERA TO SUPPORT

MORLEY SAYS CHEERS TO CHARITY

ALZHEIMER’S RESEARCH UK

2019 will see ERA, the Wolverhamptonbased security expert, lend its support to Alzheimer’s Research UK, having made the organisation its chosen charity for the year. ERA has set a £10,000 target, and staff at the company will use their ingenuity to come up with a broad variety of fund-raising activities. Darren Waters, ERA’s CEO said: “As we do every year, we asked employees to vote for one of a selection of charities, and Alzheimer’s Research UK was the resounding choice for 2019. Most of us know someone affected directly, or indirectly, by this debilitating condition, so we are keen to do our bit and make a real difference. Since 2015, ERA has raised more than £50,000 for four charities and we hope to achieve a similar target for Alzheimer’s Research UK.” Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by its passionate scientists and supporters, the organisation is challenging the way people think about dementia. The charity is bringing together the people and organisations who can speed up progress, and is investing in research to make lifechanging breakthroughs possible.

ERA staff with Zoe Baggott from the charity

Commenting on ERA’s decision to make Alzheimer’s Research UK the company’s charity of the year, Zoe Baggott, Regional Fundraising Officer for the charity, said: “We’re delighted to have been chosen as ERA’s charity partner, and extremely grateful to their staff for backing our mission to bring about the first lifechanging treatment for dementia. Over half of people know someone living with dementia, and we know that many staff at ERA will have felt the impact of the condition in their own families. Research can and will deliver life-changing preventions and treatments for dementia, and ERA’s support will be vital in powering groundbreaking research that could transform lives.” For further information on ERA’s wide range of security products, including its innovative smart home security suite, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or email info@eraeverywhere.com. READER ENQUIRY NO: 0419/0049

Leeds-based Morley Glass & Glazing is set to sponsor the 8th Annual North Leeds Charity Beer Festival, which features all things Yorkshire with 36 real ales, 8 gins and a prosecco bar for the first time. The event is organised by the Rotary Club of Roundhay and takes place on 5-6 April 2019 at North Leeds Cricket Club. Local Leeds bands will be providing musical entertainment at the festival over both days. Almost £40,000 has been raised by the seven previous beer festivals which has helped the Rotary Club of Roundhay support their charity work in the local community and further afield. As headline sponsor, Morley Glass & Glazing enjoys the chance to share in and

Morley Glass & Glazing is set to sponsor the 8th Annual North Leeds Charity Beer Festival, which features all things Yorkshire with 36 real ales, 8 gins and a prosecco bar

engage with a great community event whilst helping good causes at the same time. Ian Short, Managing Director of Morley Glass & Glazing says: “We are delighted to continue our sponsorship of the North Leeds Charity Beer Festival. This is exactly the type of initiative we like to be involved with as it perfectly reflects our ethos of giving back to local communities.” For more information, visit www.morleyglass.co.uk. To purchase tickets visit www.northleedscharitybeerfestival.co.uk. READER ENQUIRY NO: 0419/0051

LINIAR GIVES BACK

EPWIN WINDOW SYSTEMS’ GERALD ALLEN JOINS GM FUNDRAISING’S FROM RUSSIA WITH HOPE TEAM CHALLENGE

Part of the culture at Liniar is being active in the local community. Whether it’s supporting employees as they jump from an airplane or run a marathon for charity, sponsoring local football clubs or donating toys for children during the holiday season, Liniar’s trading company HL Plastics is always helping those less fortunate in the East Midlands and beyond.

Epwin Window Systems’ Marketing Manager Gerald Allen will be one of a team of 18 men taking part in the From Russia With Hope challenge organised by GM Fundraising. The challenge will raise funds for Hope House Children’s Hospices and will involve cycling 2,730 miles through 10 countries in 12 days in June 2019.

This March, HLP’s Training Co-ordinator Paula Wright was contacted by CT Skills, Liniar’s biggest supplier for apprenticeships and training. They had an urgent drive to gather essential items such as toiletries, nappies, food and stationary for two services, the Young Mums Service and Opportunity and Change. The only caveat for the charity drive was that we only had a week to gather everything before bringing it to an event the following week.

We went straight to work, asking everyone internally to donate for a good cause, and the workforce really came together to pull it off. In less than a week, we managed to get HPL’s 500+ strong team involved - and by the time we’d finished collecting everything, we had so many donations that we needed someone from CT Skills to come and pick half of them up because we couldn’t fit them all in the car! In addition to the donations from Liniar, Paula also managed to get the local Sainsbury’s and Morrisons stores to donate to the cause as well. Group Managing Director, Martin Thurley commented, “The speed at which our teams came together highlights the great culture here at Liniar; not only is everyone passionate about what they do, they’re also passionate about giving back. “This is only one of several activities we’ve got planned for the year, and this event is an excellent example of how companies can and should get involved in their local communities.” READER ENQUIRY NO: 0419/0050

Gerald says: “I was motivated to take part because of the Hope House cause. It’s very humbling and emotional to see the work they do, and taking 12 days out, seeing countries I’ve never visited is just a bonus.” The team will be covering over 280 miles each day as they cycle from St Petersburg, Russia, through Finland, into the Arctic Circle, through Sweden, Denmark, Germany, Holland, Belgium, France,

England and Wales, before returning into England and their final destination of Hope House in Oswestry. While Gerald is a keen runner and regularly runs 30 miles in a weekend, cycling is a relatively new sport for him. He says: “I’ve never done anything like this before and would say I was a casual cyclist at best. I’ve been getting out on the bike regularly in preparation, though, and getting some miles in.” Gerald concludes: “I’ve been fortunate enough to have been involved in a few GM Fundraising events before and they are always great fun. I’m looking forward to a life changing experience with a great group of committed people from within the industry to raise a lot of money for a cause that is very close to us at Epwin Window Systems.” GM Fundraising raises around £130,000 every year for Hope House Children’s Hospices in Oswestry and Conwy through a variety of events including sporting challenges and gala dinners. To sponsor Gerald for the challenge, visit: https://www.justgiving.com/fundraising/ allenfrwh READER ENQUIRY NO: 0419/0052

April 2019 | www.glassnews.co.uk

TRADE NEWS

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CHARITY NEWS

MACHINERY

MORLEY GLASS & GLAZING SUPPORTS 20 CHARITIES IN 20TH YEAR

MORE HAFFNER MURAT MACHINES INSTALLED AT JUST TRADE WINDOWS

Integral blinds manufacturer Morley Glass & Glazing has supported more than 20 charities during its 20th anniversary year. Ian Short, managing director of Morley Glass & Glazing said: “As a successful business we’ve always felt that we should give back where we can and have always done so throughout our 20 years. We’ve made a special effort in our 20th anniversary to help even more good causes in our local community and beyond, with cash or in-kind donations. “We’ve supported a wide range of well-deserving organisations from grass roots sports clubs and dance societies to large charities and more local good causes. It is tremendously rewarding to see how, what can be a relatively small contribution, can make a huge difference to so many people – and we’d encourage other businesses to do the same. “A personal highlight was to see the donation of a Variety Sunshine Coach to Mill Field Primary School, as the result of me learning the Samba ad taking part in (and winning) the Variety Strictly Ballroom Challenge last year. I felt

“We’ve supported a wide range of well-deserving organisations from grass roots sports clubs and dance societies to large charities and more local good causes.” 34

NEW ELECTRONIC SINGLE HEAD SAW FROM EMMEGI (UK) Morley Glass & Glazing managing director Ian Short has helped provide Mill Field Primary School in Leeds with a new set of wheels after he raised more than £15k for children’s charity Variety. Just one of more than 20 good causes the business has supported in its 20th anniversary year.

truly humbled that so many people took the time and effort to sponsor and support me.” Recent donations by the business have made it possible for Freedom to Dance to offer a new dancing scholarship, allowed Moortown Rugby Club to resurface one of its pitches and provided a youth charity with improved gym facilities. Morley Glass & Glazing marked its 20th anniversary in 2018 and supported the following organisations: • Cancer Research UK (Ricky Richardson climbing Mount Kilimanjaro) • Community Action To Change Harehills (CATCH) • Freedom 2 Dance • Huddersfield Community Trust – Woman’s under 19 team • Milford Marlins Junior Rugby League Team • Millshaw Park Rangers Football Club • Mirfield Parish Cricket Club • Moortown Rugby Football Club • Morley Rugby Football Club • Norristhorpe Juniors under 14 team

• North Leeds Charity Beer Festival • North Leeds Dance Academy • Nottingham University – Latin, Ballroom and Salsa Society • Pudsey St Lawrence Cricket Club • Rhythm X Mountain Boarding Team • Rotary Club of Roundhay • St Pauls Church Morley • Thornhill Trojans Rugby League Club • Variety – The Children’s Charity • Wakefield Thornes Cricket Club • White Rose All Stars Football Club • Yorkshire Elite Football Club Morley Glass & Glazing is a specialist manufacturer of ScreenLine integral blinds and has a unique relationship with Pellini Spa in Italy, who manufacture the ScreenLine range. It is the only UK company to guarantee its customers deliveries in just 10 days. Find out more about Morley Glass & Glazing at www.morleyglass.co.uk.

The team at Just Trade Windows have been so delighted with the quality and reliability of Haffner Murat machinery that the company has invested in a further three new machines. Frank Steel, Director at Just Trade Windows explains: “We first approached Haffner Murat just over twelve months ago and purchased a two headed welder. The quality and efficiency of that machine, coupled with Haffner Murat’s attention to customer service was superb which resulted in us approaching them again. As a result, we have purchased several new machines including their SMR-4 welder.” Haffner Murat’s popular SMR-4 welder has been billed as the fastest and most accurate in-line welder on the market today. Frank agrees with this statement wholeheartedly and said: “This machine does everything that the marketing material suggests. We have been genuinely impressed with the reliability, alignment, accuracy and overall quality the machine delivers. Haffner Murat have thought of everything: From the quality of the product output, the ease of operation and the various safety elements for operator protection. It is a well-designed machine.” The SMR-4 welder purchase from Just Trade Windows has come hot on the heels of other machinery investments in Haffner Murat machines. These machines include a single head welder and the TT405 computerised saw. Frank said: “Our business has been built on a reputation for quality and reliability and our machinery partner needed to reflect this value. We worked closely with Matt Thomas, Regional Sales Manager at Haffner Murat. His expertise and advice was superb and we trusted his approach. We have not been disappointed.” Continued investment in machinery suggests a growing, successful business and that’s exactly what Just Trade Windows is. Established in 2003, the Sheffield-based company manufactures a compressive range of PVC-u products for the trade and domestic markets and pride themselves on their work quality and service. Repeat custom is always the best form of endorsement and Just Trade Windows relationship with Haffner Murat demonstrates this perfectly. Tel: 01785 222421

READER ENQUIRY NO: 0419/0054

READER ENQUIRY NO: 0419/0055

Emmegi (UK) has launched a new electronic single head rising blade saw equipped with automatic NC bar loading and four different diameter carbide tipped blades ranging from 350 to 650mm. The Automatica ER is a compact machine, fully enclosed with sliding guards for optimum operator safety. Designed for precision 90°cutting of aluminium profiles, it incorporates bridge clamps in both the bar feed and cutting zones which ensure accurate positioning and cutting even with different profile geometries. The machine can cut profiles of varying diameters depending on the blade selection and has the option of swivelling clamps for positioning and cutting irregular shaped profiles if required. Emmegi emphasises that the Automatica ER is extremely advanced yet still easy to set up and control via a simple PLC equipped console unit with a graphic display. Users can programme single cuts or cuts from a cutting list either on the machine directly or remotely via a USB or network link. The machine comes with a 5.5kW three phase brake motor as standard but customers can also opt for a motor with an inverter to control the blade rotation speed if they need even finer adjustment of the cutting profile. Other options include a pneumatic system to automatically separate the cut piece, an automatic bar loading magazine and custom drilling units for specific requirements. More information is available at www.emmegi.com READER ENQUIRY NO: 0419/0056

April 2019 | www.glassnews.co.uk

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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DOORS

The UK’s Leading Glass & Glazing Newspaper

IT’S NOT JUST WHAT’S ON THE OUTSIDE THAT dormakaba COUNTS – DOUBLE THE COLOUR WITH DOOR-STOP LAUNCHES NEW Providing the composite door market with even more choice, Door-Stop International is pleased to announce the expansion of its product offering with a new option that allows customers to specify a colour on both sides of their chosen front door. With the same stunning range of 13 colours to choose from, the new option allows customers to mix and match shades to suit the inside and outside of their home. One colour can be selected for the external side of the door and a completely different colour for the interior, allowing the door to truly reflect the homeowner’s personality and complement both the building’s character and internal design. Patrick Dean, Head of Sales and Marketing at Door-Stop said: “We’re very pleased to offer this new feature, which we have introduced based on recent feedback that suggests customers want even more customisable options when buying their new front door. In fact, we are increasingly

seeing customers selecting more modern designs and vibrant shades, perhaps using their door as a way of adding a pop of colour to their home’s exterior, so it seemed a shame to prevent this individualism from carrying on through to the interior. “For example, a customer may now select our anthracite grey colour for the external side of their door to suit a modern and contemporary home, but opt for the chartwell green shade on the inside, to bring a fresh and natural feel to the hallway. All combinations are completely the customer’s choice.” Door-Stop has a variety of colours available for customers to choose from, such as a duck egg blue, poppy red and the everpopular anthracite grey, in addition to the more traditional shades of dark wood, black and white. But the customisation doesn’t end there; Door-Stop also provides customers with the ability to select their preferred door design, frame style, glazing and hardware, from locks to door handles, on its handy online door designer, resulting in a door that is completely unique to them. Door-Stop provides a range of high-quality composite, solid core and fire doors, all of which are branded with its mark of quality, in addition to being weather-proof, police approved and energy efficient. For more information, visit: www.door-stop.co.uk. READER ENQUIRY NO: 0419/0058

MUTO SLIDING DOOR SYSTEM

Leading manufacturer of security and access solutions, dormakaba, has launched its newest addition to the MUTO range; the MUTO M 60 sliding door system. This innovative manual sliding door system offers simple installation, versatility and exceptional longevity, with a variety of options to create customised solutions. The new MUTO M 60 has now extended the MUTO range to accommodate smaller door widths, available in standard set sizes or bespoke made to order solutions. This addition offers design scope for smaller passageways ranging from 600mm – 1300mm, ideal for installation in apartments, hotels, restaurants and hospitality premises. Designed for use with both glass panels (8-12mm) as well as timber doors, the MUTO M 60 system also allows for both toughened safety glass (TSG) or – with reliable hold from dormakaba’s Clamp & Glue Technology – laminated safety glass (LSG) to be installed. With the addition of the optional DORMOTION unit the door panel is gently guided into the end position. The MUTO M 60 can be both wall or ceiling mounted with or without fixed side panels. One of the significant benefits is the reduced gap between the door, wall or panel which is only 14mm, keeping draughts

and noise penetration to a minimum. Its simplified installation and the front adjustability of many functions – including the improved anti-jump mechanism – now offer the same high level of user convenience as the rest of the MUTO sliding door range, and the DORMOTION damping mechanism can also be retrofitted with ease. Depending on the model, the door panel height is variable by + 4mm /- 2 mm by simply adjusting the fixing screw in the appropriate direction. “We are thrilled to launch the newest addition to our MUTO portfolio,” commented, Archie Teagle – Product Marketing Manager at dormakaba. “We wanted to introduce a product that could accommodate smaller door widths, and the M 60 does this without compromising on any of the key features found within the complete MUTO range.” For more information on the full MUTO range, as well as information on dormakaba’s full product portfolio, visit www.dormakaba.co.uk. READER ENQUIRY NO: 0419/0059

DEKKO TO ADD NEW STUNNING DOOR TO ‘HOME OF FLUSH’ RANGE Trailblazing fabricator Dekko Window Systems is set to add a stunning new Flush Door to its ever-growing ‘Home of Flush’ range. The new Flush Door combines beautiful style with outstanding performance and has been designed to replicate traditional timber and aluminium.

perfectly,” said Kurt Greatrex, Dekko’s Sales Director. “It looks fantastic and the door has been designed to look and perform the very best. “The Flush Door suites features a seamless, high-end look that enhances both traditional and contemporary homes, and can be graf-welded for that high-end Infinity finish. It will also be available as standard in 30 colourways.”

It is also #BestInClass for weather performance and energy efficiency, with Class 4 600 Pa Air Permeability, Class E1050 Pa Water Tightness (full frame) and Class A3 1200 Pa Wind Resistance.

Dekko will be displaying the newly launched Flush Door at the upcoming FIT Show at their stand Q10, and Kurt added: “The Flush Door looks absolutely stunning and we’re anticipating it’s going to be a big seller in 2019.

The doorset achieves an ‘A’ energy rating with U-Values as low as 1.0 W/m2K with triple glazing and 1.3 W/m2K with double glazing. The Flush Door also comes with dedicated PAS24-approved hardware and is Part M compliant for easy access.

“Dekko’s success has been built on providing installers with the perfect route into the high-end home improvement market and everything they need to get ahead of the competition, and the new Flush Door is another product they can use to grow their business.”

The Flush Door has the only dedicated open-out flush door sash on the market, making it a perfect addition to the leading fabricator’s ‘Home of Flush’ which also includes Infinity, R9, R7 and R². “The new Flush Door is a stunning addition to our ‘Home of Flush’ family and complements the rest of the range

For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com. New Flush Door

READER ENQUIRY NO: 0419/0060

April 2019 | www.glassnews.co.uk

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DOORS

The UK’s Leading Glass & Glazing Newspaper

PDS NOW UNDER EMPLOYEE APEER EXPANDS POPULAR OWNERSHIP, POST-MBO ISOLATE FIRE DOOR RANGE

It was announced that on Wednesday March 20th a management buyout for the shares and assets of Performance Doorset Solutions Ltd (PDS) was completed. The buyout has been carried out by a group of investors made up of current and former employees of PDS and helps to secure the long-term futures of employees and facilitates exciting growth opportunities moving forward within the door and joinery industry.

With the new management team, containing some of the previous directors and owners in place the company is in good hands going forward. Tim Fairley, formerly managing director and founder member who has come back to lead the MBO said: “When I was presented with the opportunity to get back involved with PDS and help to form this co-operative of investors it was an easy decision for me.

“I have absolute confidence in the quality and specification of our product offering and I’m certain with all these essential elements in place we can offer a first-class service.”

The fact that PDS is now employee owned is brilliant for all involved and can only be good news for the town, as PDS are a major local employer. We have big plans to grow the business and further develop our already large portfolio of residential and fire-door products to the refurbishment and new build sector.” Kevin Barnes, sales director commented: “We are absolutely delighted to get this deal over the line and begin the hard work with the fabulous and dedicated team we have here in Littleborough. “I have absolute confidence in the quality and specification of our product offering and I’m certain with all these essential elements in place we can offer a first-class service to all of our new and existing customers moving forwards.” PDS will continue to operate from it’s 77,000 sq.ft head office and manufacturing facility in Littleborough. For more information call 01706 370 001 or email sales@pdsdoorsets.co.uk. READER ENQUIRY NO: 0419/0062

Following the successful launch of its new FD30 Isolate composite fire door, Apeer has announced that it is adding two more options to the range, a solid T&G style and a glazed version, both independently tested on both sides to BS EN 16341:2014. Apeer’s marketing manager, Linda Tomb, commented: “With the recent focus on fire door safety, we have worked extremely hard to ensure that all the doors in the new Isolate range exceed the latest, more rigorous industry standards. At Apeer, we are committed to providing the highest quality products and service and as such we are also offering fire door installation training, as well as manuals and training videos to accompany the Isolate range.” In addition to options for spyholes and letterboxes in the new styles, the doors

“At Apeer, we are committed to providing the highest quality products and service.”

also come with a 3-star cylinder for maximum security and a Pyroguard double glazed IGU for the glazed version. As with all its composite doors, Apeer is able to offer Isolate doors in a wide range of standard, premium and RAL colours, thanks to its impressive in-house, hightech paint line, with customers able to specify and order the products quickly and easily via the company’s online Door Builder. The latest doors to join the Isolate range are available to buy, and after high demand for its launch product, Apeer is already recommending new and existing customers to pre-order now. www.apeer.co.uk READER ENQUIRY NO: 0419/0063

ARCHED COMPOSITE DOORS TO TRULY ENHANCE YOUR HOME If you have a unique entrance, Force 8 has the frame and the door for you. All this provides the modern aesthetics that you are looking for, giving you the perfect door. Dennis Sumner, Managing Director of Force 8 comments “We are the only company to be able to offer you fully and part arches that are suitable for any entrance. Every composite door that is available from Force 8’s exclusive ranges can have an arched frame which will allow you to expand the choices that you can have”. Force 8’s arched composite doors are available in a VEKA Halo or System 10 profile with a one-piece sash bend that is fully reinforced. A 1200mm stainless steel square offset pull handle is on both sides of the door with a slam shut available. Force 8 uses SFS Dynamic 2D hinges which have style and security as standard. There is also a low ally threshold available, giving better disability access.

“Whatever style of entrance you have, our craftsmen at Force 8 are up to the challenge. Our unique profile bending process produces un – blemished one section curves, enhancing any home. As we manufacture all our doors in our Hazel Grove factory, we can shape them to fit perfectly in our frames”, comments Dennis. Depending on the style of the arch, this allows for welds and steel reinforcements to be used where it’s possible, creating the true radius of the arch. By using this process, this allows Force 8 to design and manufacture arches and curved sections of any size to the correct measurements. Force 8 have also recently developed the Versace door, which was based on a customer’s needs. The part arched composite door is set within a full arched frame but is set off centre giving the entrance a contemporary edge. By listening to their customers Force 8 can develop new ideas and designs that people want, the first

rule of business is finding out what your customer needs are, and then delivering them. Force 8 is well known nationwide for their renowned unique profile bending

and arched composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from their amazing services and arched composite doors. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from. Force 8 have added their new door designer onto their website. Allowing you to easily visualise the design of your new entrance door before you even receive your door. Don’t hesitate to contact Force 8 to discuss their many arched composite door options and how they can produce a design for you. Tel: 0161 483 1997 - www.force8.uk READER ENQUIRY NO: 0419/0064

April 2019 | www.glassnews.co.uk

0419/0065

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

WHY LOOKS REALLY, REALLY DO MATTER The demand for flush sash windows offers a valuable business opportunity, says Alan Burgess, Chairman of Masterframe and one of the innovators behind Timberweld® - but only for those who invest in getting the look right. It may sound superficial, but when it comes to replacing windows and doors, today’s homeowners are obsessed with looks. Most products perform well and last, even in the budget, commodity market. For those who have the money to spend on home improvements that aren’t a necessity, the look has to be right. And for most homeowners – that look is timber. In recent years, the market for premium (or even upper middle) windows that mimic traditional timber details has exploded. The demand driving this growth comes primarily from mortgage-free homeowners over 55 (the Haves). They have disposable income or savings and are willing to spend it on their property because the improvements will help increase the value of their home. They want quality products that look polished and refined. Woodgrain effects or colour inside and out, astragal bars perhaps, symmetrical sightlines and flush sashes – and authentic butt-joints are a key signifier of the timber-alternative look. The standard 45-degree mitred groove used on mass market PVC-U windows just doesn’t look right. But surely a tiny detail like this can’t make that much difference? It depends. If you’re not targeting these homeowners, it probably doesn’t. But you’re losing out on a big slice of a very profitable pie. For the fabricators and installers taking advantage of the premium market, details like this matter.

Alan Burgess, one of the innovators behind Timberweld®

remove, it gives an almost invisible 45-degree join – it’s a super-neat join, but it’s not the timber-look butt joint people have fallen in love with. • Mechanical butt jointing: one of only two ways to give a vertical join on both sides of the sash is the traditional method of jointing by hand. It’s authentic but it’s very labour-intensive and costly, meaning only big spending homeowners can afford it. The joint is not as strong as welding of course. Some fabricators bond the glass to the frame, so it is very strong, but that’s more labour and it’s also more difficult to transport and install. A downside of mechanically jointed PVC-U frames is that PVC-U profiles are open ended and therefore open to water, draughts, flies, and dust. That’s not ideal, not least because of the implications for energy ratings.

If you’ve made the decision to expand or alter your offering to include premium windows, the method of manufacture will make a big difference to the overall aesthetic. When it comes to the corner joints, there are many options offering different finishes: • Mitred corner: the traditional method for jointing PVC-U, which gives a 45-degree angled groove on the outside and inside of the sash. If you choose a coloured, woodgrain foiled window – and most flush sashes are woodgrain or colour - the groove must be ‘coloured in’ with paint. Even if it’s done perfectly, it’s not how homeowners visualised their new flush sash timber-alternative. • Seamless corner weld: using specialist machinery (pioneered by Graf), the PVC-U sprue is pushed back into the join during welding. With nothing to

Comparison open system versus Timberweld®

• Mechweld or ETL External Timber Look”: using dedicated machinery, this method offers a vertical join on the external side of the sash, leaving a standard 45-degree groove inside. Sales literature for new windows tends to focus on outside views, but it’s important to remind customers what they will look like from the inside to avoid disappointment or dissatisfaction. Research with homeowners consistently confirms that among traditional couples, women take the final decisions in around 70% of purchases. Appearance is key and they want to know what the windows look like from inside their home.

“The demand driving this growth comes primarily from mortgagefree homeowners over 55.”

• Timberweld®: this patented method achieves a timber-look butt joint on the inside and outside of the window, but without the time and expense of doing it by hand. Timberweld uses specialist machinery, which allows flush sashes to be made with a butt joint cost-effectively and at scale. Because the corners are welded, they are strong like traditional mitred corners. Installation is easier too, as the units aren’t glass-bonded in the factory but installed on site in the usual way. Fabricators licenced to use Timberweld technology include CWG Choices, Sidey, HWL, Aztec Windows, Fastframe UK, Window Tech Trade, John Fredericks, Thermaseal, and Affordable Windows, who signed up in March this year. Graham Jerwood, Managing Director of Essex-based fabricator and installer Thermaseal, comments: “The market is moving towards more exclusive products, while sales of our more standard windows and doors decrease. Using Timberweld, we can offer a more upmarket and authentic range of products, opening up opportunities for us. Timberweld products now make up approximately 20% of our business and we are faring better than most.” Once you have the necessary machinery and licence, you will have everything you need to sell timber-look flush sash windows to the premium market – and open up a new, very lucrative revenue stream for your business. Fabricators and installers can see just how authentic the Timberweld® timber buttjoint effect looks at this year’s FIT show on stand 140, Hall 6. If you can’t make the show, go to www.timberweld.co.uk for more information.

Timberweld® butt joint

READER ENQUIRY NO: 0419/0066

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SPECTUS VERTICAL SLIDERS DELIVER HERITAGE ROBERT HOOKE SCIENCE CENTRE SHOWCASES AUTHENTICITY AND MODERN PRACTICALITY W50 THERMALLY BROKEN STEEL WINDOWS Over 250 Spectus Vertical Sliders have been used in the refurbishment of University of Sussex student accommodation in Brighton. The University of Sussex Kings Road student accommodation has a prominent position in a conservation area on the seafront. As part of a wider programme of refurbishment of the building, which houses 124 students, new windows were specified. Spectus Vertical Sliders were identified as the windows that would deliver the aesthetics required for a building in a conservation area as well as provide more thermally efficient and secure accommodation.

The Spectus specification team worked closely with Spectus Approved Vertical Slider fabricator Mercury Glazing Supplies and the University of Sussex to develop the technical specification for the windows. Secured by Design accreditation was an important factor, as was thermal efficiency. Solar shading glass was also specified to protect the accommodation from the full glare of the sun. As a Secured by Design-accredited fabricator, Mercury Glazing was able to deliver windows that would meet this element of the project. Spectus Vertical Sliders have a U Value of 1.3W/m2K as standard, which meant they would meet the thermal efficiency requirements. The specification for the solar shading glass was developed in conjunction with the Spectus technical team, with a final value of 4mm SN70/37 being agreed on. With over 250 windows needing to be installed, the installation programme needed to be carefully planned to minimise disruption to students living in the flats. The appointed Spectus Approved installer, Feature Architectural Fabrications, worked closely with both Mercury Glazing Supplies and the Spectus Specification Manager to plan an efficient installation programme. Installation was carried out floor by floor, with deliveries to site being made in a timely fashion in order to facilitate this.

The first full-scale installation of the revolutionary new W50TB (Thermally Broken) steel window system has been successfully carried out as part of the extension and refurbishment of the Robert Hooke Science Centre at Westminster School, London, improving both the appearance and the thermal performance of the building. Steel Window Association member, West Leigh, designed, manufactured and installed the £1million package on behalf the main contractor, while the London office of jmarchitects led the design and Contract Administration. The thermally broken W50 steel window system, featuring innovative high density polyurethane isolators, offered the most cost-effective alternative for this challenging project. It was designed to meet key specification requirements, particularly in terms of thermal performance, replacing old medium steel section frames as well as secondary glazing from a later date. Having been invited to tender, West Leigh carried out a detailed survey of the extensive 1920s building leading to the fabrication and fitting of the high performance, factory finished windows in a total of 162 openings.

The finished result has transformed the exterior of the flats and mean they once more take pride of place on the seafront.

Such is the variation in size of the openings that only four of the frames had the same dimensions. There were also some very large units with one measuring 5.3 x 3.0 metres. All of them were glazed with Argon filled 28 mm IG units containing a 6mm toughened, Low-E inner pane and a 6.8mm clear laminated outer, with a warm edge spacer bar. They are finished in a RAL 9016 Traffic White matt polyester powder coat. Mark Burgess, Director of jmarchitects, commented, “The Robert Hooke Science Centre had old, single glazed steel windows which, along with a cumbersome secondary glazing system, need replacing. The client was also very keen to improve the energy performance of the windows and the solution was to replace them with new high quality, durable, thermal broken steel windows which not only maintained the narrow sight lines of the frames but will also reduce energy consumption and last the school for a long time to come.” The Steel Window Association’s members are able to offer a full selection of options for new build and replica refurbishment, as well as historic projects; including W20, W30, W40 and W50 frames able to comply with the requirements of Part L to the Building Regulations. Choosing an SWA member to manufacture and install your steel windows and doors ensures that you are receiving the highest standard of fabrication, Installation and customer service. For further information on the Steel Window Association, please visit www.steel-window-association.co.uk or call 020 8543 2841.

Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 0419/0069

READER ENQUIRY NO: 0419/0070

RETIREMENT VILLAGE BENEFITS FROM EVERYTHING OPTIMA HAS TO OFFER Profile 22’s Optima windows were chosen for the refurbishment of two tower blocks and the construction of a new low rise apartment block to create 224 oneand two-bedroom independent living apartments in Nottingham. Longstanding Profile 22 Approved Window Contractor Select Windows is an awardwinning family-owned company based in Walsall in the West Midlands. As a Category A subcontractor with Willmott Dixon the company was invited to tender for a contract to fabricate and install windows and doors as part of an £11m project commissioned by Nottingham City Homes. The contract required the fabrication of windows and doors for 224 oneand two-bedroom independent living apartments. The installation work consisted of two elements. The first was the replacement of windows on two

tower blocks – Winchester Court and Woodthorpe Court – that have been part of the Nottingham skyline for decades as part of a wider refurbishment project that also included full external wall rendering and internal upgrades to the heating system. The second was the installation

of new windows and doors on a low rise apartment building being constructed on the same site as the tower blocks as part of the project. The project was part of Nottingham City Homes’ Building a Better Nottingham programme, which is designed to

transform people’s lives across the city by providing energy efficient homes that can dramatically reduce fuel bills for residents. The windows were manufactured from Profile 22’s award-winning 70mm Optima system that delivers cost-effective thermal efficiency thanks to features such as a 6-chambered outerframe and 5-chambered sash and unique innovations such as additional centre seals. Alongside Optima windows, Select Windows also used PatioMaster sliding patio doors, another product from the Epwin Window Systems’ portfolio, on Winchester Court and Woodthorpe Court. The end result has transformed the Nottingham skyline and created high quality independent living apartments. Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0419/0071

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Innovation. It’s in our DNA. Introducing the next generation Vertical Slider We believe there’s always a better way of doing things, a product that hasn’t been invented, a new technology to be discovered. It’s this way of thinking that shaped the development of our new Imagine Vertical Slider. It’s the reason we’ve looked at how we co-extrude the outer balance chamber so there’s no need for our fabricators to mask and paint. It’s why we’ve developed a clever approach to coupling for ease of installation. It’s this meticulous approach to innovation that’s embedded deep into our DNA creating the most technically advanced Vertical Slider on the market. 0419/0072

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HURST ROLLS OUT NEW

MARKETING SUPPORT PACKAGE Hurst Doors is helping its growing network of customers to increase sales with the launch of a comprehensive new marketing support package. The development swiftly follows the launch of Hurst’s major re-brand with bold new identity that captures the company’s unique pedigree and continuous dedication to manufacturing superior quality doors. As part of the re-vamp, Hurst has unveiled its new ‘Composite Door Collection’ brochure, which is the most comprehensive brochure ever produced by the Kingstonupon-Hull based firm. Created to help installers secure new business, the brochure has been designed to appeal to the needs of the modern homeowner whilst making the process of choosing the perfect composite door as simple as possible. Featuring Hurst’s three composite door collections – Classic, Cottage and Contemporary Bohemia – the easy to navigate brochure introduces a string of exciting new developments from Hurst, which include brand new door styles, colours, glass designs, locking systems and hardware. The brochure features the new 1930s style Composite Crown door, which has been introduced into Hurst’s Classic range, and three new European influenced ‘Select’ door styles – Select Solid, Select Long Rectangle and Select Wishbone – that join Hurst’s Contemporary Bohemia collection. Six new colours have been introduced into the Premium Colours range. New Candy

Red, Peacock Blue and Buttercup Yellow are set to appeal to homeowners looking to make a bold statement, whilst new Putty, Duck Egg and Powder Blue are for those looking considering pastel colours. A complete glass guide, dedicated to Hurst’s extensive range of glasses, clearly displays all the designs that are available for every door style featured within the brochure. This includes two elegant glass designs – the Deco and Alpine – which have been newly introduced. The new brochure provides information on Hurst’s engineered standard and optional locking systems, including the new AV3 AutoLock and AV3 Heritage Lock from Winkhaus which meet the requirements of Secured by Design and PAS 24. Cylinders are also featured, with the ABS Ultimate 3 Star Cylinder option from Avocet with built-in active cam technology, offering a £1000 security guarantee. For those looking for authentic rustic charm, the brochure features Hurst’s new Heritage hardware range in Antique Black as well as its popular Contemporary range of hardware, which includes architectural pull handles. Hayley Barker, Marketing Manager at Hurst, explains: “We’re delighted to launch this exciting sales and marketing package, which is part of our strategy to help our customers sell our extended range of doors to the homeowner. The quality of our doors makes them stand out in the market and this high-impact brochure which is packed with stunning and exclusive imagery of our collection, really captures the character and pedigree of our range. “We want both customers and homeowners to see the Hurst Door difference and to feel at home with Hurst and this new brochure certainly achieves that. This brochure marks the launch of our rebrand and is the first phase of our new support package. Our customers can expect us to reinforce this with many more exciting resources during the year.” Hurst employs 140 people and currently manufactures 400 composite doors and 3,000 door panels a week from its two dedicated factories in Kingston-Upon-Hull. The Kingston-upon-Hull based firm is part of the established Hurst Group, which celebrates its 50th anniversary this year. The Group has more than 350 employees and a turnover in excess of £35 million a year. With expertise in joinery, building services, ceilings and flooring, it is a leading player in the interior-fit-out contracting and glazing industries. Tel: 01482 790790 - www.hurstdoors.co.uk READER ENQUIRY NO: 0419/0073

FASTENER FOCUS OFFERS COMPLETE SUPPLY CHAIN ASSURANCE FOR STEVENSWOOD CUSTOMERS Trade customers of Stevenswood are benefiting from assured fastener quality in both the manufacture and installation of windows and doors thanks to a total supply chain partnership with Rapierstar. Having supplied a wide range of its high performance StarPVCU® screws to Stevenswood’s window and door manufacturing operation Polyframe for more than three years, Rapierstar is now supplying its StarFix® range of plug-free masonry screws and StarTurn® universal timber screws to the company’s rapidly expanding network of trade counters. This gives Stevenswood customers complete assurance that only superior quality fasteners are used in the manufacture of the windows and doors supplied by Polyframe and for installation, thus eliminating fastener risk across the board. Stevenswood has grown to become one of the UK market leaders in the trade sector. Its Polyframe manufacturing business produces all its windows, doors and conservatories using Rapierstar branded fasteners. These are available to order at its 37-strong trade counter network, along with a considerable range of building products and consumables for installers, including Rapierstar screws, roofline products, silicone sealants, tools and ancillaries. Elaine Baird, Head of Marketing at Stevenswood said: “We’ve always insisted on the highest quality components and raw materials in our manufacturing businesses, which is why we rely on Rapierstar for their range of StarPVCU carbon steel and stainless steel fasteners. Our decision to stock frame fixings and timber screws extends the fabrication quality into

(L-R) Paul McAuley, Rapierstar Technical Sales Manager for Ireland & Scotland, with Graham Barnstaple, Polyframe Shift Production Manager

installation, giving our trade customers total supply chain assurance and another major benefit by choosing Stevenswood.” Paul McAuley, Rapierstar’s Technical Sales Manager for Ireland & Scotland, adds, “We’re delighted to be the key supply chain partner to Stevenswood for the full range of screws. With our range of frame fixings and wood screws now available at all its trade counters, Stevenswood customers are now in the unique position to get total consistency from the best available fasteners from a single source.” As the UK’s largest supplier of fasteners to the fenestration sector with over one billion fasteners held in stock at its bonded warehouse in Cheshire, Rapierstar plays a key role in enabling fabricators to maintain high volumes of production and deliver consistently high quality finished windows and doors. Its expertise in new product development, sourcing, international trade, logistics and distribution ensures it can offer excellent reliability as a supply chain partner, with its current on time in full performance standing at 99.5%. Find out more about Rapierstar at www.rapierstar.com. READER ENQUIRY NO: 0419/0074

PROPERTY GIVEN NEW LOOK WITH BLACK REHAU PROFILES An eye-catching property located in Whitecraigs, near Glasgow, has been given a new look following an extensive renovation and installation of brand new REHAU profiles in the modern Black Brown colour finish. The property, located in the heart of Scotland, was recently transformed from a single-storey bungalow to accommodate an extension and an additional two further floors. As part of the renovation project modern REHAU TOTAL70 Window and Door profiles were installed by Authorised Partner, Tradeline Scotland in Black Brown in keeping with the modern feel of the property, replacing old and dated windows. REHAU has an exciting range of solid and woodgrain laminate finishes that boast high performance in different weather conditions without colour deterioration or fade.

The Black Brown profile further allows a coherent overall look to be achieved for the whole project, whilst offering the residents all the thermal and cost efficiencies associated with PVC-U. With a durable, scratch resistant and easily maintained surface, the system was an ideal fit for the property owners requirements. The REHAU TOTAL70 PVC-U profile is stylishly designed to meet the requirements of the new build, commercial and domestic refurbishment markets. The profile is also compatible with reversible windows, entrance doors, in-line tilt/slide patio doors and bi-fold doors and can be easily incorporated into conservatory designs. For more information visit rehau.uk. READER ENQUIRY NO: 0419/0075

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SHELFORCE ACHIEVES NEW OCCUPATIONAL HEALTH AND SAFETY CERTIFICATION Management and staff from a leading PVCu window and door manufacturer are celebrating after achieving ISO 45001 certification. Shelforce was assessed before Christmas and has now been certified as meeting the new international standard of occupational health and safety. The new management system has replaced the OHSAS 18001 and enables Shelforce to provide safe and healthy working conditions, prevent work-related injury and ill health, and continually improve its occupational health and safety performance. The standard was developed by a committee of occupational health and safety experts

and follows other management system approaches such as ISO 14001 and ISO 9001. Howard Trotter, Shelforce’s Business Manager, said: “We are absolutely delighted to have achieved the new ISO 45001 certification as it shows our management system is the best. “Our staff are hugely important to us, so it is absolutely vital that we provide them with a safe place to work. The ISO management system is also about being proactive about health and safety and continual improvement, which we strive for here at Shelforce.” Based on the outskirts of Erdington, Shelforce manufactures PVCu windows

VEKA SUPPORTS MANUFACTURING MADE SMARTER VEKA Group’s Head of Technical Paul Kennington has spoken at an event for North West SME manufacturers, promoting the benefits of embracing more digital technologies. Made Smarter, the government-backed £20m business support programme co-hosted the event with Lancashire’s Boost business support service, at Preston’s County Hall. As a manufacturer known for innovation, and a major employer for the region, VEKA Group was proud to be involved in supporting and educating other local businesses. The introductory morning gave the Lancashire’s business community a chance to find out about the Made Smarter programme and more than 100 delegates attended the half-day session from across the manufacturing, technology, engineering, skills, professional services and business support sectors. Following an introduction to the event and overview of the Made Smarter initiative and its aims, the floor was then given over to manufacturers who have already seen the benefits of introducing more digital technologies into their production processes. VEKA Group’s Paul Kennington described how the need for clients to be able to offer something to differentiate themselves from competitors – combined with the commercial risks associated with developing new tooling – had encouraged VEKA Group to adopt a more digital approach, embracing advanced 3D-printing systems and innovative manufacturing methods. Paul explains: “The investment in new technology, like 3D-printing, is only a fraction of the cost of more traditional prototyping, and yet the impact has been

genuinely transformational in the way we do business. “Technologies like this create opportunities for us to develop simple solutions, such as jigs to help with manufacturing processes, to more complex components allowing customers to incorporate a physical part into their design before committing to further investment in development. This is yet another demonstration of the VEKA Group’s continued commitment to providing industry-leading support for our customers.” At the event, Paul was able to physically illustrate the ‘Made Smarter message’ by showcasing a fully functioning window – which looked just like a traditionally fabricated PVC-U frame - before revealing that it had been produced by a 3D-printer. Afterwards, he said: “VEKA Group has always been proud of its ability to anticipate and adapt to changing industry demands and stay at the forefront of technological innovations in manufacturing. We operate the country’s most technically advanced PVC-U mixing plant right here in Burnley, and we are committed to ‘staying ahead of the curve’ and constantly improving efficiencies to ensure our customers can do the same. “It was a pleasure to help support an initiative that will allow more manufacturing companies across the North West embrace digital technologies with confidence, and potentially enable these smaller businesses to flourish and expand as VEKA has continued to do over the decades.” Alain Dilworth from Made Smarter particularly wanted to thank the Lancashire firms that presented to the delegates: “Their stories of how they had boosted productivity, won new orders, gained a competitive edge and had grown their companies by embracing more digital technology is at the heart of what Made Smarter is all about.” Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0419/0078

and doors, including composite doors and fire doors, and specialises in providing high-quality windows and doors to local authority projects, including social housing, schools and new builds, around the country. Birmingham City Council’s manufacturer of choice, the company is also leading the way in inclusivity when it comes to training and employment opportunities in the fenestration industry, with 75% of its workforce disabled. The ISO 45001 certification is another feather in Shelforce’s cap. “Achieving ISO 45001 certification puts us in an elite category of businesses,” added Howard, “and the level of excellence in

internationally recognised. It will greatly contribute to us moving forward as a company in the future.” For more information call Shelforce on 0121 603 5262 or visit www.shelforce.com. READER ENQUIRY NO: 0419/0077

SENIOR INCREASES CAPACITY AS THE TRADE ‘ASK FOR ALI’ Senior Architectural Systems has plenty in store for its trade customers after making some big improvements across its UK manufacturing and distribution centres. The leading aluminium fenestration systems manufacturer has added valuable space to its factories in both South Yorkshire and Wales to ensure that it can continue to satisfy the growing demand for its aluminium doors, windows and curtain walling systems. As part of the company’s continuous improvement of its in-house warehouse and manufacturing facilities, Senior has extended its existing storage space in Newport and installed additional racking at its Denaby HQ. By increasing capacity to hold even more products in stock, Senior is well placed to offer its trade customer

base reliable deliveries and short lead times. With an additional distribution centre in Scotland, Senior’s nationwide service has been further supported with the recent modernisation of its delivery fleet. Senior has also invested heavily in its product offering, developing new systems so that customers working in both the commercial and residential markets can benefit from Senior’s reliable ‘one stop shop’ service. New additions to the range include the new PURe® Commercial Door system, with the Ali FOLD aluminium door and Ali VU aluminium window systems also continuing to generate new business with customers working on domestic contacts. The popularity of Senior’s established products such as the low U-value PURe® aluminium windows

systems and slim profile SF52 curtain walling system has also ensured that the company remains the first choice for many working in the commercial sector, leading to both new and repeat business with trade installers, main contractors and architects alike. Commenting, Senior Architectural Systems’ sales director James KeelingHeane said: “Our motto has always been to give our customers what they want, when they want it, and it’s never been more important to follow through on this pledge and provide a service that our customers can rely on. The political climate and current market conditions may be unsettled but for our part, we are keeping focused on what we do best and that is developing high quality aluminium fenestration systems that are a pleasure to work with. We understand the pressures that our trade customers face to get jobs completed on time and to a high standard and by investing in our in-house facilities, we can support them every step of the way.” For more information about Senior, visit www. seniorarchitecturalsystems. co.uk or search for Senior Architectural Systems on Twitter, LinkedInand Facebook. READER ENQUIRY NO: 0419/0079

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FREEFOAM’S PRODUCT RANGE AND SERVICE UNDERPIN RELATIONSHIP WITH MAC HOME IMPROVEMENTS Established in 1998 and installing PVCUE roofline across South Wales, Mac Home Improvements, the leading roofline specialist in South Wales, provides professional installation of fascias, soffits, guttering and cladding. The company has used Freefoam exclusively since 2007. Catherine Bressington, Director of Mac Home Improvements, says: “We use Freefoam’s full range of fascias, soffits, guttering and cladding – there’s no-one else we’d rather use. When our previous supplier stopped selling Freefoam we moved to another supplier, as our relationship with Freefoam is so positive. They offer great service and products in a wide range of

colours and understand the domestic market very well. They’re also interested in the end user, and are quick to pick up on consumer trends.” “Cladding is one of these trends. We’ve seen a growing number of customers wanting cladding, largely due to the increasing colour options available from Freefoam,” adds Catherine. “The quality of Freefoam’s products is great, and our team find the products easy to install. While we’re confident about them, Freefoam’s 10-year guarantee on all colour products means we can provide customers with that extra level of reassurance that their investment will be a sound one. In 2018 we registered Freefoam guarantees for over 200 customers, giving all of these homeowners peace of mind that their new roofline will perform for the longterm.” To find out more about Freefoam’s wide range of products and how they can work with you, visit www.freefoam.com. For more information about Mac Home Improvements, visit www.mac-homeimprovements.co.uk.

Image courtesy of Mac Home Improvements

READER ENQUIRY NO: 0419/0081

SHOWCASING THEIR BEST ON A STATE OF THE ART SITE Glass specialist TuffX has launched a responsive new website designed to optimise the visitor experience, for both its residential and commercial customers, and better deliver the company’s diverse offering. The motivation for the change was twofold, as IT Manager, Paul Cairns explains: “Efficiency was one of the key drivers. The old site served a purpose but was overly complicated to maintain in-house; keeping both products and news fully updated for our customers used to be a time consuming job. With the new site this has all been streamlined, as well as the aesthetics being overhauled to better show the quality and applications of our products. “Accessibility was also a top priority,” Paul continued, “After tracking visitor journeys around the original site, it became clear that a number of existing conservatory roof glass customers were not accessing information on additional glass options, for example, so were typically unaware that this is something we can provide.” Better promotion of the full TuffX catalogue was one of the primary outcomes for Managing Director, Graham Price: “When we realised how few people knew that TuffX supplied glass for stairs, flooring

and balustrades, we made sure this was one of the areas that was addressed. The eye naturally follows an ‘F’ pattern when viewing a page, so the ‘Product’ tab is now placed in a more prominent position with the dropdown menu then detailing each of our range categories; Range, Application and Decorative, followed by a full product list. “The new website is just part of a wider systems expansion strategy currently being implemented at TuffX, helping us to improve communication with our customers and maintain a high quality service.” www.tuffXglass.co.uk READER ENQUIRY NO: 0419/0082

CAMDEN GROUP’S GROWTH LEADS TO £700,000 LOGISTICS INVESTMENT Camden’s continued growth has led to investment in their logistic department, with the £700,000 purchase of seven new Volvo lorries. The new additions to the fleet allow for greater loads to be carried as they have extra horsepower, whilst maintaining their ecofriendly credentials with twin fuel tanks, side skirts and roof deflectors. This recent commitment brings the Camden Group’s fleet up to 20 lorries, with plans to invest more over in the future. Seamus Lavery, spokesperson at Camden said: “This is a significant expenditure for Camden, but it makes good economic sense. “We expect a good return on investment through the savings we will be able to make on fuel costs, as the new lorries are fitted with a ‘long haul fuel package’. This enables the vehicles to run in far more environmentally friendly way with lower C02 emissions. The lorries are also fitted with ‘Dynafleet’ technology which enables Camden to track their vehicles precisely in order to reach better profitability by analysing the mileage on the trips,” said Seamus. However high spec lorries are not solely about saving money, they also are good for Camden’s team of drivers. “The larger cabs are more spacious and comfortable for the drivers. We also add

The new fleet of Volvo FH-500 lorries with: John Jenkins (in green tie) and Hugh Smith (in blue jacket) both from Dennison Commercials – Volvo supplier, and Seamus Lavery from Camden Group (in pink tie)

to the specification with arm rests, fridge freezers and LED lighting. Safety and comfort for our drivers is very important for Camden. We are well known for our great looking vehicle fleet and the Volvo FH-500 models are certainly in keeping with our image.” The new Volvo vehicles are now on the road delivering windows and doors around the UK and are also bringing back old window frames to Camden’s on-site recycling plant, ready to be made into new products. More vehicles will be added to the growing fleet as the company continues to expand, delivering a fast-efficient service to the customers. READER ENQUIRY NO: 0419/0083

EPWIN WINDOW SYSTEMS ANNOUNCES INVESTMENT IN NEW 300,000 SQUARE FOOT WAREHOUSE AND DISTRIBUTION CENTRE IN TELFORD The UK’s most successful systems supplier, Epwin Window Systems, has just announced investment in a new 300,000 square foot distribution centre in Telford, Shropshire. Clare O’Hara, Managing Director at Epwin Window Systems, said: “We are making a significant investment in a brand new, state-of-the-art warehouse and distribution centre which will open in Telford by the end of the year.” Clare continued: “We are committed to investing for the future and delivering exceptional products and service to the UK market as demand continues to grow. The new warehouse and distribution centre will help us to do that.”

The new facility is just one part of a wider programme of investment for Epwin Window Systems this year. The company is also about to expand its extrusion capacity by more than 40% and increase foiling capacity by a further 30%. And alongside investment in its facilities, product development continues apace. The countdown to the launch of a new star performer has already begun and the announcement looks set to be the biggest at this year’s FIT Show. Clare commented: “2019 will be a big year for Epwin Window Systems as we continue to set the standard for investment and innovation in the industry.” Epwin Window Systems is the longestestablished and most successful systems supplier in the UK industry. Its success is down to its willingness to invest in the business to ensure it delivers across the board for its customers. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0419/0084

April 2019 | www.glassnews.co.uk

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NEW 3D BIM SERVICE FOR GLAZERITE INSTALLER LAUNCHED BY ISO CHEMIE

NEW SHOWROOM BOOSTS SALES Herefordshire-based installer Shane Howells Ltd has unveiled a new showroom in the picturesque town of Ledbury. Supported with a range of samples supplied by fabricator, The Glazerite UK Group Ltd, the business, run by namesake Shane Howells and his wife Clare, has relocated to larger premises next door to their original site, which meant they were able to create a showroom six times the size of the original.

The new showroom has given Shane and his 11-strong team the opportunity to showcase a huge range of products to his customers, including windows and doors from the likes of VEKA, DoorCo, The Residence Collection, Solidor and Guardian Warm Roof. “We’ve been able to put together a fantastic space to show off the range of products we can install. Thanks to Glazerite, who supplied the samples, the showroom includes composite doors, R9 windows and our range of VEKA products. We’ve

worked with Glazerite for a number of years and they’ve always been supportive of us as a business, helping us with a range of services such as marketing and social media support.” Shane adds: “Having a much larger showroom makes a huge difference as it gives prospective customers the opportunity to see and feel the products, rather than rely on brochures or the limited range samples I could take on sales visits. It also makes us come across as more professional and generates trust amongst our customer base, as they can actually see the product they’re about to buy. “I can honestly say the vast majority of customers don’t leave the showroom without leaving a deposit for an installation, it’s that effective!”

Giovanni Sangiovanni, Sales Manager for Glazerite, adds: “Supporting our installers is very important to Glazerite, and we’re delighted to have been able to help Shane with his showroom. The finished result is very impressive and will give customers the chance to see everything Shane and his team can offer.” Shane Howells Ltd has been in business for over 20 years and carries out installations for customers across Herefordshire, Worcestershire and Gloucestershire. They are holding an open day at the showroom, on Bye Street, Ledbury, on Saturday 11th May 2019, in conjunction with a coffee morning fundraising event for MacMillan Cancer Support. www.glazerite.co.uk READER ENQUIRY NO: 0419/0086

Foam tape sealing company ISO CHEMIE has extended the scope of its specialist services with the launch of new 3D BIM (Building Information Modelling) technology.

It can also be used in CAD software such as ‘Autodesk Revit, while an electronic CAD product catalogue will be available as a supplement to this as more products are at the planning stage.

The move will enable architects and designers to integrate high quality scaled digital information around window and door sealing solutions as part of their 3D visualisations and client presentations.

The new service will facilitate the planning, delivery and management of window and door design and installations using a common data model for all participants. All the relevant building data is digitally recorded, combined and interlinked in a model.

BIM is playing an increasingly significant role in the design and delivery of large and complex fenestration projects and installations in the UK. Product information and specification data from the company’s joint sealing tapes, multi-function joint sealing tapes and in-front-of-wall installation systems such as Winframer will be available initially for downloading free as BIM-ready items via www.portal.iso-chemie.eu or an external database.

Andy Swift, ISO CHEMIE’s UK national sales manager, said the scope of 3D BIM is expected to expand as the service gains traction among existing and new customers. He added: “It’s important that clear information is made available to those involved in the fenestration design, specification and supply sectors. Linking this to the 3D visualisation of plans and drawings delivers new levels of accuracy. “If a window needs replacing in the future, it will be clearly identifiable which products were originally used and the affected component connections. Renovation and refurbishment projects can therefore be planned more efficiently and carried out under controlled conditions.” ISO-CHEMIE is one of Europe’s main producers of impregnated foam sealants, specialising in the manufacturer of foam products from polyethylene (EPE), polypropylene (EPP) and polyurethane (PUR) using the latest production techniques.

ISO CHEMIE has launched its new 3D BIM (Building Information Modelling) technology. BIM02: ©iStock.comTommL

www.iso-chemie.eu/en-GB/home/ READER ENQUIRY NO: 0419/0087

EPWIN WINDOW SYSTEMS LAUNCHES NEW WEBSITE Epwin Window Systems has just launched a new website – www.epwinwindowsystems.co.uk. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “The new website showcases everything Epwin Window Systems has to offer in one place, helping fabricators, installers and specifiers to make a more informed choice for their projects and products.” The site offers a powerful overview of what Epwin Window Systems has to offer. There are introductory sections on the industry-leading Epwin Window Systems’ brands – Profile 22, Spectus, Swish and PatioMaster. Gerald said: “No matter what market sector you work in, there’s an Epwin Window Systems brand and product group for you. The site allows you to see at a glance the vast choice that’s available through our business.” There are also sections on the comprehensive range of products on offer too. Gerald commented: “Each brand has a distinctive look and market appeal but their common ancillaries make dual sourcing a much easier option. By

bringing the products together in this way, visitors can see just how much is available to them with Epwin Window Systems.” Finally there is a news section that keeps visitors up to date and demonstrates Epwin Window Systems’ commitment to quality, investment and innovation in the fenestration industry. Gerald concluded: “The new design fits in with the new Epwin Window Systems’ brand style and messaging,

“The new design fits in with the new Epwin Window Systems’ brand style and messaging, reflecting all our current marketing activity, #MORE advertising campaigns and our ability to offer a comprehensive fabricator solution.” reflecting all our current marketing activity, #MORE advertising campaigns and our ability to offer a comprehensive fabricator solution.” Epwin Window Systems is the UK’s largest systems supplier of PVC-U windows and doors. Combined with unrivalled expertise, stability and continued business investment, it opens up more opportunities for every business. It’s a powerful proposition that’s clearly showcased on the new website. Tel: 0808 178 3370 - www.epwin.co.uk READER ENQUIRY NO: 0419/0088

April 2019 | www.glassnews.co.uk

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LINIAR ACHIEVES NPS EXCELLENCE Recently, industry-leading systems house Liniar took customer engagement to another level and ensured the team keeps customers at the heart of everything they do by sending out a Net Promoter Score survey to over 300 of their fabricators. First mentioned in the Harvard Business Review in 2003, a Net Promoter Score determines a customer's loyalty to a brand and gauges their overall satisfaction with that brand's products or services. A business' score is incredibly valuable - as is the feedback received from customers in the process of determining the NPS. We live in a technological age, where the internet is rife with websites where customers can review businesses and social media platforms have become the most popular space to post grievances about a company. Word of mouth is no longer speaking to your neighbour over the fence, but sharing your feelings

with the masses on a public forum. Knowing how your customers feel before something negative goes on social media is essential and that's why an NPS is so important. Throughout January and February, Liniar sent their survey to customers, and the results they received were not only unexpected but also proves that they've been doing the right thing, keeping customers at the heart of everything they do. When globally loved companies like Apple and John Lewis have Net Promoter Scores under 50, Liniar never expected for their score to be nearly 'world class' at 69! An NPS can be anywhere from -100 to +100, with anything over 0 considered a great score. In the UK B2B construction industry, average scores fall between +5 and +20, with the top providers achieving 40 plus. On a global scale, anything over 50 is considered ‘Excellent’ and scores over 70 are ‘World Class’.

While Liniar's score isn't perfect quite yet, it has provided a benchmark for continuous improvement and will now be carried out annually. The brand has also learned a lot of useful input by giving its customers the opportunity to provide anonymous feedback on every part of the business from deliveries and order processing to design and development. Customers also had the opportunity to submit their contact details if they wanted to speak with someone about their feedback. One of the most positive elements to come out of Liniar's NPS survey was that 93% of their customers consider them easy to work with - an excellent result. The biggest lesson is to be proactive! Don't wait for customers to go to social media to tell you how they feel. Instead of waiting for third party information, why not ask your customers how they feel and make adjustments to your business based on their needs and wants? To learn more about Net Promoter Scores visit https://npsbenchmarks.com. Discover the Liniar difference for yourselves at Stand J10 during the FIT Show from 21-23 May!

READER ENQUIRY NO: 0419/0090

TOP MARKS FOR K2 AND GLAZERITE STUDENT INSTALLATION

One of the North West’s leading aluminium and uPVC installers, K2 Aluminium Systems, and VEKA fabricator, The Glazerite UK Group Ltd have worked together on a commercial project aimed at rejuvenating an area of Liverpool. The window installation at Phoenix Place, two purpose-built blocks of student accommodation, is part of a multi-million redevelopment project in the heart of the city. Commissioned by contractor Nobles Construction, the rendered apartments have been given a contemporary edge thanks to the installation by K2 of grey on white uPVC windows. Using VEKA M70 tripleglazed casement windows fabricated by Glazerite at their Bolton site, the team from Birkenhead-based K2 installed 744 frames over an eight-week period. Liam Bird, Commercial Manager for K2, explains: “The building has increased insulation on it so a 225mm cill was required, which Glazerite catered for. Though the grey used makes the windows look like aluminium, uPVC was specified because of its thermal properties, and the

incoming occupants will benefit from the energy efficiency uPVC brings.” Liam adds: “The installation was challenging because we had to work around the other trades who were rendering and cladding the buildings at the same time. This also meant space on site was tight and there was minimal storage. Glazerite helped us by staggering deliveries and tailoring the schedule so we received exactly what we needed on a week by week basis.” Pete Smith, Sales Manager for Glazerite, says: “The installation looks great and the windows fit perfectly with the contemporary feel of the apartments. “We’ve worked with K2 for a long time on commercial projects, ranging from new builds to renovations, and the results are always fantastic. As a fabricator, we pride ourselves on being able to tailor our service to meet the needs of our installers accordingly, and we were delighted to help K2 out with staggered deliveries.” www.glazerite.co.uk READER ENQUIRY NO: 0419/0091

AMBER HOME IMPROVEMENTS BLEND WITH COSTA COFFEE Leading Norfolk installer Amber Home Improvements has blended with British multinational coffeehouse - Costa Coffee for the high-profile installation of a maximum comfort conservatory for their Meadow Centre branch in Stowmarket. The company, which is part of the Conservatory Outlet Network of retailers, was approached by Scoffs Group Ltd t/a Costa Coffee to quote on the project and beat off tough competition from other local companies to land the installation. Complete with Anthracite Grey on White windows, aluminium bi-fold

doors and an innovative lightweight glass roof system manufactured by Conservatory Outlet Ltd, the installation will provide an ultracomfortable and stylish space for Costa customers to enjoy their coffee fix in the centre of town. Paul Edwards, Sales Director at Amber Home Improvements, said “We were absolutely delighted to be asked to quote for this installation with such a well-known brand. Our products and services were a perfect match for the requirements from Costa and we have delivered an amazing space which many customers will be able to enjoy for years to come.”

Conservatory Outlet’s Managing Director Michael Giscombe added “This is a fantastic opportunity not only for Amber Home Improvements but for the whole Conservatory Outlet Network as we aim to grow our reputation and capabilities with highprofile and UK wide links. “The success of this installation is testament to the hard work and dedication of the team at Amber Home Improvements, whom we are very proud to say are part of the Conservatory Outlet Network.” READER ENQUIRY NO: 0419/0092

April 2019 | www.glassnews.co.uk

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DECEUNINCK QUADRUPLES PVC RECYCLING CAPACITY TO 45,000 TONNES PER YEAR Deceuninck Group proudly announces it has put a new recycling facility into service at its recycling and compounding site in Diksmuide, Belgium. The brand new high-tech recycling line will allow Deceuninck to recycle up to 45,000 tonnes of PVC-U a year. Input material will be sourced from post-industrial waste collection (own scrap and customers off-

Deceuninck has put a new recycling facility into service at its recycling and compounding site in Diksmuide, Belgium

cuts), as well as from the huge amount of 3040 year old first generation PVC-U windows which are gradually being replaced.

Finally, the Deceuninck recycling facility will save more than 2 million windows per year from landfill or incineration.

This investment confirms Deceuninck’s belief in PVC-U as a sustainable and future-proof material for the building industry. Thanks to its low thermal conductivity, PVC-U window profiles have three times the heat insulation efficiency of aluminium profiles. During the lifetime of the windows as well as during production and end-of-life recycling, the energy consumption and CO2 emission of PVC-U windows is less than half of its aluminium counterparts. Thanks to the high recyclability of PVC-U, it can be reused almost endlessly without loss of quality. On top of this, according to estimations by VinylPlus (https://vinylplus.eu/), for each kg of PVC-U recycled, 2 kg of CO2 is saved.

The installation includes the latest technology which will enable Deceuninck to recycle PVC-U profiles of all colours and of all different compositions, including those containing glass-fibre. During the recycling process, all contaminations are removed, grinded and sorted by colour. After granulation, the recycled material, which is a perfect alternative to virgin material, is used for the extrusion of new PVC-U window profiles.

TECHNAL GOES RETRO AT THE DOCK OFFICE SALFORD A residential refurbishment of the iconic 1920s Dock Office in Salford Quays has included a stunning twostorey steel framed structure at roof level, incorporating Technal MX Toggle curtain walling, fabricated by Quest Solutions (UK) Ltd, to all sides to achieve panoramic views across the city. Technal’s FY65 windows were also specified, providing an aesthetic in-keeping with the original art-deco design. Originally built as offices and a bank by Harry Fairhurst and Son in 1927, the landmark building sits within an area of Salford in Greater Manchester that has been undergoing drastic redevelopment since the 1980s. The re-development by Liveman Properties has converted the Dock Office into a mixture of one, two and three bedroom apartments, with an additional 14 new duplex apartments constructed on the existing building roof. DV Architects, Liverpool, specified Technal’s MX Toggle Glazing curtain walling for the steel frame extension and Technal FY65 windows. Architect Billy Hodge commented, “The Dock Office is a local heritage asset and great care has been taken to make sure that the character of the building is not altered. “Two additional storeys have been added to the height, stepped back from the main façade and designed to have a flush surface with no projecting framing. We wanted the design to be clean and modern so that it contrasts with the older façade - appearing as a simple dark box on top of the crisp white building below.”

the new façade. Timber windows have been replaced with Technal’s FY high performance double glazed aluminium frames in white, which were chosen as they have a similar pattern to the original window design. As the building is listed, the new windows complement the character of the existing white concrete façade, whilst also improving the thermal efficiency of the building.” The Technal systems were fabricated and installed by Quest Solutions (UK) Ltd who commented, “Quest installed the traditional high performing Technal FY65 window for the lower floors and Technal’s Toggle glazed MX curtain walling system with black ceramic glazing which was used to create the cap-less flush glass façade that protrudes from the roof with visibly less aluminium.” Technal is part of the Hydro Group, a world leader in aluminium solutions that also encompasses sister brands Sapa and WICONA. Through its globally renowned Hydro Technology Hubs, the group is shaping a sustainable future, with innovative products that satisfy and surpass customer expectations, in line with demands of CSR and increasing environmental regulations. For more information on Technal’s products, please visit https://www.technal. com/en/uk. READER ENQUIRY NO: 0419/0095

Francis Van Eeckhout, Deceuninck CEO says: “This investment underlines the ecological ambition of both Deceuninck and our customers. The increasing use of

Rob McGlennon, Deceuninck UK Managing Director says: “It’s important for us to close the loop and make our processes as sustainable as possible. Deceuninck’s new recycling plant, close to our worldwide headquarters in Belgium demonstrates this commitment to sustainability.” Call 01249 816969 or www.deceuninck.co.uk. Follow @DeceuninckUK. READER ENQUIRY NO: 0419/0094

POLYFRAME PARTNERS WITH MAJOR HOUSEHOLD SECURITY BRAND YALE Polyframe – the UK’s only manufacturer of five leading PVCu profiles – has joined forces with leading household name Yale to implement the biggest hardware collaboration the industry has ever seen. The move unites Polyframe with a recognised, quality brand that homeowners know and trust. As part of its strategy to supply the industry with the highest quality PVCu windows, doors and conservatories, Polyframe has strengthened its partnership with Yale – the UK’s best known security brand – and introduced Yale hardware across its entire range of products. The alliance means that installers and homeowners will now benefit from quality Yale hardware on any of the five window systems fabricated by Polyframe. Each frame that Polyframe manufactures from one of four dedicated production sites in the UK now comes with Yale hardware. The widest in the industry, the Polyframe PVCu range is available in a choice of five market-leading profiles from REHAU, VEKA, Halo, Duraflex and Eurocell. Nick Burton of Polyframe’s parent company Customade Group, said: “We’re very excited about this development, which marries the nation’s favourite security brand with the UK’s biggest range of PVCu fenestration products. Our mission is to continually improve our offering by driving the very highest standards of product quality and

Technal’s MX Toggle curtain walling allows for the creation of a flush glass façade, which, in addition, can be either concave or convex. The double-glazed units are fixed to the transom and mullion profiles through a specially designed, thermally broken toggle to allow quick and easy installation. Billy continued, “Technal FY65 windows and the glazing are also a key feature of

recycled materials will further reduce the ecological footprint of our products and of our production processes. It will also reduce dependency on virgin material supply and mitigate to a certain extent the negative effect of fluctuating raw material prices.”

service and working with the right suppliers is fundamental to this. “We’re delighted to seal our partnership with Yale – it means you’re never far from the combination of Polyframe and Yale. Yale is a trusted brand that’s recognised by 98% of consumers, and one that is associated with quality and security. Together Polyframe and Yale make a strong team, but there is more to come and we can’t wait to tell everyone about a very exciting industry advance at the FIT Show – it’s definitely not one to be missed!” David Pridmore, key account manager at Yale, added: “We have a terrific working relationship with Polyframe and our formidable partnership will bring many benefits to installers who want to add real value to their PVCu offering. Polyframe has seen incredible growth over the last 12 months and we’re very proud to be supporting the business as it goes from strength to strength.” Polyframe manufactures an extensive product range, which includes casement windows, French windows, vertical sliders, reversible windows, tilt and turn windows, French doors, sliding doors, bi-fold doors and conservatories. Polyframe windows are now fitted with Yale hinges, hinge guards, locks and keeps and Polyframe doors benefit from top quality Yale cylinders, cylinder guards and multi-point locks. Polyframe is dedicated to helping all customers to make the most of their PVCu business. With multiple profiles from one supplier, unrivalled marketing support and dedicated account managers, installers can rapidly expand their product ranges and achieve sustainable growth. For further information on Polyframe, contact 01422 330460 or visit www.polyframe.co.uk.

David Pridmore from Polyframe (left) and Nick Burton from Customade (right)

READER ENQUIRY NO: 0419/0096

April 2019 | www.glassnews.co.uk

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A WINDOW TO THE FUTURE – CAIRNGORM GROUP INVESTS IN NEW SAWING & MACHINING CENTRE WITH HELP FROM IGNITION The Cairngorm Group in Inverness is a collective of specialist businesses manufacturing and supplying energy performance windows, doors, conservatories and kitchens across the UK and beyond. Operating since 1953, the company has seen substantial growth and regularly updates its equipment to stay at the cutting-edge of the industry. With business steadily increasing year on year, it was becoming apparent that the

company’s existing sawing and machining centre was creating a bottle-neck. It had served the company well for 15 years but had a finite capacity and was preventing further growth. A new Stuga ZX5 Sawing and Machining Centre was identified as a necessary piece of equipment to handle the increase in demand and future-proof the business. The Computer Numerical Controlled (CNC) machine can handle a series of cutting jobs swiftly, efficiently and accurately.

SAINT-GOBAIN BUILDING GLASS CELEBRATES THIRD WIN YOUR WINDOWS BACK COMPETITION WINNER A couple from County Durham have had a fantastic start to 2019 as they became the third winners of the Win Your Windows Back competition from Saint-Gobain Building Glass, winning over £3,000 to cover the cost of their new Planitherm windows. Saint-Gobain Building Glass is currently running its quarterly Win Your Windows Back competition, where entrants have the chance to win up to £10,000 towards the cost of new high-performance windows, to mark the launch of its revitalised Planitherm Network. Derek and Carolyn Winter from Seaham in County Durham live in a listed building; built in 1745 with an adjoining cottage built 10 years ago. They spent £3291.60 for a new double sash window for their kitchen from ERW Joinery Ltd and became the third winners of the quarterly prize draw. Derek Winter said: “We no longer have draughty sash windows thanks to the expertise of the restoration undertaken by ERW Joinery Ltd. Their advice on thermal efficiency and choice of glazing was outstanding, especially for the new kitchen window. The result is a beautifully made, energy efficient kitchen window with glazing that not only defends us against the elements but also provides heat retaining elements. The fact that we entered and benefited from the Win Your Windows Back competition was an unexpected and delightful bonus.” Lawrence Wall, Managing Director of ERW Joinery Ltd, said: “I am delighted for our clients to have won the draw. Not only are they enjoying the benefits of the

ERW Joinery Ltd Managing Director Lawrence Wall and Becky Jones, Planitherm Brand Builder, with competition winner Carolyn Winter

replacement window to the kitchen and the increased comfort it brings, but now they have an unexpected windfall. It was a wonderful surprise for them. “The opportunity to win back the cost of your windows is the icing on the cake when choosing Planitherm products to improve comfort levels in the home.” A key benefit of the Planitherm Network is the wealth of information on the website and access to sales and marketing tools to help fabricators and installers to start having different conversations with their customers and choose the right glass to meet their changing needs. Becky Jones, Planitherm Brand Builder, said: “Its been great to see fabricators getting on board with the re-invigorated Planitherm Network and use it to really understand the needs of the consumer and install the right glass for the right situation “Since the beginning of the campaign launched in January, total vetted Planitherm Network members have risen from 369 to 400, while the number of users logging into the Network portal has increased from 12 per month to an average of 87 per month.” The Planitherm range has been simplified into three options: Energy Standard for maximum energy efficiency; Comfort, which also offers enhanced security, noise reduction and furniture fade protection; and Comfort Plus for all these benefits plus solar control for sunny rooms. Energy Standard is ideal for standard windows in any room, but not ideal for south or west facing rooms with sunny aspects or large glazed areas. Comfort is particularly ideal for bedrooms, for a peaceful night’s sleep, or rooms overlooking busier streets where noise or security are a concern. Comfort Plus is designed for homes with large glazed areas, bi-fold doors, and south and west facing aspects, where overheating may be a concern. For more information, or to become a Planitherm Network Member, visit www.planitherm.com. READER ENQUIRY NO: 0419/0099

Group Finance Director, Paul Wilson, contacted Ignition, a leading provider of vehicle and asset finance based in Truro, to put together a finance package for the new equipment. He comments: “Ignition helped us purchase equipment in the past, so we knew they would provide a competitive package. The deal was sorted out within just three days of my initial enquiry. The Stuga ZX5 has now been installed. Our operators are undergoing training, and our output is already increasing.”

For further information on Ignition visit www.ignitioncredit.co.uk or call 01872 272900. READER ENQUIRY NO: 0419/0098

VEKA NAMES VYNOVA ‘SUPPLIER OF THE YEAR’ Vynova has secured the ‘top spot’ in VEKA Group’s fourth annual Supplier of the Year awards. As a leading European manufacturer of high-quality PVC resins, Vynova came first in the ‘Raw Materials’ category, as well as being named overall winner. VEKA Group uses only the highest quality raw materials and components for its industry-leading PVC-U profile systems, and the company is proud to celebrate the suppliers that go above and beyond in both product and service. With these annual awards, VEKA Group recognises outstanding supplier performance in four categories: Raw Materials, Technical / In House Design, Ancillary and Consumables. While Vynova won for Raw Materials and came out top overall, EWS (Manufacturing) Ltd was named in the Technical/In House Design and Chick Plastics in the Ancillary categories respectively, and POLI-FILM was the winner for Consumables. VEKA Group’s Purchasing Manager Nicola Woods said: “VEKA Group is the industry’s leading manufacturer of PVC-U profile systems and has a reputation for quality and reliability, which could not be maintained without the support of our suppliers. “The selection process to become a VEKA Group supplier is rigorous, and then these carefully chosen partners undergo continuous, stringent monitoring to ensure our standards are upheld. “Key suppliers are provided with a monthly ‘vendor rating report’ which outlines how we have judged their performance. They are graded on quantitative data such as number of non-conformances and ‘on time in full’ deliveries, but also on qualitative data such as customer service, flexibility and timely responses to queries.

Pictured L-R: Vynova PVC Sales Manager for UK & Ireland Ian Brown, VEKA Group Purchasing Manager Nicola Woods, Vynova PVC Sales & Marketing Manager Fulvio Luzzeri and VEKA Group Buyer Rebecca Horsfall

“This means we can closely monitor our supply chain, and continue to provide the best possible customer experience. Suppliers must meet or exceed our expectations each month in order to remain on our approved list. This data also enables us to recognise and celebrate the hard work of our top suppliers. “I’d like to congratulate the team at Vynova. They work incredibly hard, and deserve to be very proud of this achievement. We look forward to working with Vynova for many more years to come.” Ian Brown, Vynova PVC Sales Manager for UK & Ireland, commented: “We are delighted that Vynova has won VEKA Group’s prestigious Supplier of The Year Award. As a leading European manufacturer of high-quality PVC resins, we are committed to making a positive impact on our customers’ business needs. Our continuous hard work to support VEKA is testimony to this commitment and it is great to receive this award in recognition of that big team effort. “Working with VEKA, it is clear that they are a very professional and well-organised business. Their manufacturing plant and quality processes are one of the best in class for their industry. It is a pleasure to work so closely as a major raw material supplier with such a collaborative and forwardlooking company. We hope for the following years we can go from strength to strength together.” Tel: 01282 716611 www.vekauk.com READER ENQUIRY NO: 0419/0100

April 2019 | www.glassnews.co.uk

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Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold

The revolutionary PremiFold window and door systems. The result is a PAS 24 certified and Document Q compliant slide and swing door system and separate window solution for the modern home.

• PremiFold harness existing C70 and O70 Gold® profiles. • No visible hinges and hardware. • Incorporates both double and triple glazing.

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• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.

INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

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Unit 17 Redbrook Business Park, Wilthorpe Road, Barnsley S75 1JN

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WHAT’S AN NPS AND WHY DOES IT MATTER?

We live in the age of instant gratification and social media - the power of word of mouth advertising is more critical than it has ever been. When a customer wants to complain they'll go directly to their Facebook, Instagram or Twitter to tell the whole world - that's why your NPS score matters and why you should give your customers a chance to tell you how they feel anonymously.

as their loyalty to your brand. The Net Promoter Score was born in 2003 and is a methodology that was first written about in the Harvard Business Review. Here's how it works: The NPS score is a global benchmark of customer service, measuring customer satisfaction and loyalty, based around the single question “How likely are you to recommend Company X’s products or services to a friend or colleague?” Responses range from 0 (very unlikely) to 10 (very likely).

NPS (Net Promoter Score) is used to gauge a customer's satisfaction with a company's products and services, as well

Finding out your NPS as part of a wider survey not only provides your company with a benchmark to improve upon, if

The NPS is calculated on the percentage of ‘Promoters’ (answering 9 or 10 – those who are loyal to and actively promote your brand) minus the percentage of ‘Detractors’ (answering 0-6 – those who reluctantly purchase from you or have suffered a bad experience), ignoring the ‘Passives’ (answering 7 or 8 – those who like your brand but not enough to promote it). The overall score can be anything between -100 and +100.

the survey is anonymous it gives your customers a chance to tell you how they're feeling and highlight any problems they may have.

Recently, industry-leading systems company Liniar sent out an NPS survey to 300+ customers to gauge current feelings across its customer base, especially in the light of changes in the industry and a pending Brexit. The survey asked the NPS question first, then covered a range of topics around customer support, products, value for money and service levels. The survey gave Liniar some honest insights into how different departments could make adjustments to their day to day customer dealings in order to improve service for everyone and also gave some welcome positive feedback to boost the wider team. The overall NPS for Liniar was an astounding 69. To put that into context, in the UK B2B construction market an average score is between +5 and +20, with top performing companies achieving 40 plus.

On a global scale, anything over 50 is considered ‘Excellent’ and scores over 70 are ‘World Class’. Liniar’s score is even more impressive when lined up against the NPS scores of some of the biggest global brands (source: https:// temkingroup.com/product/dataset-2017uk-net-promoter-score-benchmark/ ): • Netflix: 64 (2018) • Amazon: 61 (2017) • Vodafone UK: 60 (2017) • John Lewis: 42 (2017) • Apple: 28 (2017) One of the most significant results to come out of Liniar’s survey was seeing that 93% of its fabricators rate the brand as ‘easy to work with’. For a systems company which strives to put its customers at the heart of everything they do, this survey provided the proof that Liniar’s doing the right thing. This doesn’t mean the team is resting on its laurels, however – there’s always room for improvement and Liniar continues to strive for excellence in all areas on a consistent basis. Great customer service is arguably more critical now that it ever has been before. We live in a digital age, where your business can be reviewed instantly on a range of websites across the internet; and research shows people having a bad experience are more likely to take the time to write a bad reviews than anyone with good service. Using an NPS survey to gain feedback from customers is an invaluable tool that will enhance your business and make it more customer focused – if you’re brave enough!

READER ENQUIRY NO: 0419/0102

April 2019 | www.glassnews.co.uk

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Prove you’re a professional. o t r e b m Reme A S N E F join ! y a d to

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All the proof you need By joining FENSA you not only prove you’re a professional installer, we’re then able to issue FENSA certificates to your customers. This confirms your installations comply with building regulations, are energy efficient and registered with the Local Council. Become a FENSA Approved Installer today - it’s easier than you think. Simply visit www.fensa.org.uk/join-fensa

www.glassnews.co.uk | April 2019

TRADE NEWS

TRIPLE-TRACK SUCCESS FOR PATIOMASTER SOUTH EAST PatioMaster South East was the first PatioMaster dealer to fabricate the new Triple-track sliding door system when it launched last year. The system features two or four sliding sashes that stack neatly behind each other and the PatioMaster South East team has seen demand surge, with doors of up to 4.5 metres wide being ordered. Simon Spiers, manager of the dealership, sums up the appeal of the system: “The Triple-track patio gives homeowners the on-trend look they want. And when it’s fabricated in grey 7016 – which has almost become the default option – they get the sleek look of aluminium with the practicality of PVC-U sliding doors.” The Triple-track system offers up to 25% more open space than a conventional patio door, delivering the open-house feel homeowners are looking for, even with smaller frame sizes. It offers several key advantages over the bi-fold alternative. There are no panes of glass encroaching on inside or outside space when they’re

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open. And when they’re closed, they offer a greater uninterrupted view of the outside world because the panels can be up to 1,500mm wide, much wider than on a bifold. The system has also been designed to make installers’ lives easier. There is a full range of ancillary products including cills, add-ons and couplers, posts and extension profiles. The rollers are edge-located for easy adjustment. There is also a mechanically jointed version for hard to access locations. PatioMaster South East has been a PatioMaster dealer since 2002. It is a familyrun business, with a caring, friendly and down-to-earth approach and the team are big fans of supporting their customers in their own business development. Like all PatioMaster dealers PatioMaster South East offers the benefit of outstanding technical and product support and rapid order turnaround. And in the Triple-track system it has a product that is on trend and a very appealing addition to any portfolio. Tel: 0808 178 3370 www.patiomaster.co.uk READER ENQUIRY NO: 0419/0104

NUMBER 41 GETS MORE THAN A HELPING HAND FROM CENTRAL PLATFORM SERVICES Number 41, a stunning self-build by Balls2 Marketing directors Andy and Sarah Ball, turned to Central Platform Services Ltd to help install the wide span glazing. The back of the house has 3 sets of AluK sliding doors manufactured by AluFoldDirect with the ground floor triple-track Infinium sliding doors spanning a whopping 7.8 metres. “The weight of each pane of glass for our Infinium doors is a third of a tonne so we needed assistance lifting them,” says Andy. “The Smartlift Glazing Robot SL 608 Outdoor Highlifter made easy work of taking the individual panes of glass from the stillage, placing them on a horizonal plane so that the frames could be fitted, and then slotting them into the outer frame. “Before the fitting day, Paul Debnam from CPS had surveyed the site. He suggested the model SL 608 Outdoor Highlifter. We have very restricted access and rough terrain at the back of the house, so this small but powerful robot was ideal. “The precision was impressive. By third pane it took less than 1 minute 20 seconds

to line up the door and slide it into position. During the day all three ground floor panes were installed, and the four panes of glass for other sliding doors put in situ. “It would have taken an army of people to lift the glass, and of course there’s also the danger of damaging units during the installation. There are obvious health and safety issues with manual handling to move around glass of this weight. We held our breath a few times during the day, especially when the glass is being manoeuvred round or hanging, but we needn’t have worried as once the vacuum was on, the units were really secure. Paul gave us a lot of confidence. “Sarah and I couldn’t be happier with the end result,” adds Andy. “It was a momentous day in the build and the glazing looks simply amazing.” www.cpslift.com READER ENQUIRY NO: 0419/0105

BUILDERS MERCHANT BUILDING INDEX

A POSITIVE START TO 2019 YEAR ON YEAR Total Builders Merchant value sales were up 5.0% in January compared with January 2018. Four categories did better, including the two biggest: Timber & Joinery Products (+6.2%) and Heavy Building Materials (+6.1%). Plumbing Heating & Electrical (+2.8%) and Decorating (+2.7%) were among five categories that grew more slowly

and Workwear & Safetywear (-4.9%) was one of three that sold less.

MONTH ON MONTH Comparisons between January 2019 and December 2018 were skewed by January having six more trading days – which resulted in total sales being 39.2% higher. Average sales a day, which takes trading

days into account and provides a more meaningful comparison, saw total sales grow by 1.2%. Timber & Joinery (+4.4%), Ironmongery (+4.0%) and largest category Heavy Building Materials (+2.5%) did better, whereas Kitchens & Bathrooms (-1.9%) and Decorating (-3.5%) sold less

OTHER PERIODS Total sales in the three months November 2018 to January 2019 were 2.3% higher than the same period a year earlier. Timber & Joinery Products (+4.4%) was strongest, with Landscaping (+4.1%) close behind. Six categories had lower sales, including Tools (-1.8%) and Workwear & Safetywear (-4.0%). The rolling 12 months February 2018 to January 2019 were 3.6% above the same period a year earlier, with one less trading day. Ten of the twelve categories sold more. Timber & Joinery (+6.8%) did best,

followed by Plumbing Heating & Electrical (+6.5%). Average sales a day in the period were 4.0% higher.

INDEX January’s BMBI index was 107.8, with one additional trading day and was the highest January BMBI index to date. Plumbing Heating & Electrical was top (130.8). The average sales a day Index for January was 101.6. For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk.

READER ENQUIRY NO: 0419/0106

April 2019 | www.glassnews.co.uk

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PRINT’S CHARMING VEKA Group has produced what is believed to be the UK’s very first fully operational 3D-printed window. The industry-leading PVC-U systems company is well known for investing in people, plant and technology for the benefit of customers. One such investment in recent years was a BlackBelt 3D printer, which recently saw VEKA Group print a full-sized M70 casement window. Head of Technical Paul Kennington explains: “VEKA Group is well known for staying ahead of the curve when it comes to innovation in PVC-U. To highlight just a few examples, the company runs the industry’s most technically advanced onsite mixing plant, was first to create a window rated ‘A’ for efficiency, first to offer a BSI Kitemark-accredited Bi-Fold Door and first to open a dedicated PVC-U

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profile recycling plant. Now, we believe VEKA Group is the first to ‘3D print’ a fully functioning window. “We invested in this topof-the-range 3D printing technology because it offers significant benefits for our customers, particularly for prototyping. It means we can create and test the viability of potential new products immediately, for a fraction of the cost associated with traditional prototyping. We can anticipate where efficiencies can be made and solve any potential problems long before we get to the more involved tooling design stage. “It has already allowed us to produce numerous prototypes for internal needs and for our customers, including designing and testing a new bottom rail for a customer to add to their door range. The unique thing about VEKA Group’s printer,

compared to others we’ve used in the past, is that it can print to any size. So rather than creating a ‘scale model’ of something, we can actually produce a ‘like for like’ physical product that customers can get to grips with. For example, the fully functioning M70 sideopening casement we’ve 3D printed is life sized and we’ve been able to fit it with all the relevant hardware. It’s already been used for demonstration purposes on a number of occasions.

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READER ENQUIRY NO: 0419/0107

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www.glassnews.co.uk | April 2019

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PIGS PARTY

IN MANCHESTER The Manchester PIGS this year was very different to the one in 2018. It was then that we were hit by the Beast from the East and a lowly 80 odd people braved the weather to get to the Castlefield, Manchester venue. However, 2019 was very different with a great crowd attending the event and, indeed, there were claims of this being the largest turn out so far.

Guy Hubble, RegaLead

Phil Dewhurst, Georgian Bar, and Emma Champion, Glass News

As organiser, Sarah Ball said, “The events couldn’t happen without our super sponsors who all dig deep to put money behind the bar and get the PIGS party started.” The PIGS Manchester sponsors included: • AluFoldDirect

• Fire Glass UK

• All Glass Façades

• Georgian Bar Company

• Anglo European

• Glass Times

• APS Aluminium & Plastic Solutions

• Glazpart

• Avantis International & Kubu • Bison Frames • Build Show • Carl F Groupco • CURA Glass • Double Glazing Blogger • Edgetech UK • Emplas

• Glass & Glazing Products

• Senior Architectural Systems • Stuga • Supalite • The Consultancy • Total Hardware

• Independent Network

• UAP

• Kawneer

• Unique Window Systems

• Korniche • Masterframe • Morley Glass

• ERA Security

• Premier Conservatory Supplies

• Extrudaseal

• Regalead

• Fenster Fabrications

• Selecta Systems

Mark Hickox, Samantha Hill and Dietmar Maginot, Thermoseal

• Thermoseal Group

• Improveasy

• Kömmerling

Sam Nuckey, Window Ware, and Sam Cross, Purplex

• The VEKA Group • Vision Magazine • Whizzle • Window News • Window Ware

Sophie Stevens, Building Products; Lee Marriott, Anglo European, and Kush Patel, Emplas

Ryan Bromley, Avantis International, Richard Bryant, Window Ware, Tom Jameson, Avantis International, Lauren Bromley Avantis International and Sarah Ball, Balls2 Marketing

Alan Watters, Supalite; Bradley Gaunt, Richard Gaunt and Chris Wann, Made for Trade

April 2019 | www.glassnews.co.uk

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Paul Edwards, RegaLead, Mike Roe, DOORCO, and Andy Grogan, Distinction Doors James Keeling-Heane, Senior Architectural Systems, and Paul Evans, Paul Evans Architectural

Lauren Doyle, Balls2Marketing, Chris Stretten and Tim Mooney, both AluFoldDirect

Gareth Parton, Kömmerling; Guy Hubble, RegaLead and Sarah Knight, GGP

The next PIGS is in London on Thursday 20 June at The Warwick in Soho. Then it’s Glasgow on 13 September and Birmingham on 7 November. A PIGS bar will feature on the Balls2 Marketing FIT Show stand and will also be at Glass Build America in Atlanta.

Simon Bird GAP, Dave Smith A&D Windows and Charles Greensmith, GAP Gareth Williams and Andy Grogan, Distinction Doors

Everyone in the industry is welcome to join any PIGS event. To get all the latest information on PIGs, you can follow PIGS on social media or sign up to the mailing list on the Balls2 Marketing website.

Andy Green, Selecta Systems and Joe Hague, Promac

Paul Edwards, RegaLead

Emma Champion, Glass News, and Eilidh Hudson, Senior Architectural Systems

Ryan Johnson, Emplas, and Kevin Warner, Synseal

Andy, Mandy and John Westhead; Glass Times

Sarah Ball, Nikki Dunbar and Lauren Doyle, Balls2Marketing

Wes Clarkson, Supalite and Mark Hanson, Kawneer

Donna Crockatt, Windows Active, and Dean Bradley, Glazpart

www.glassnews.co.uk | April 2019

Karen Lund, Independent Network, and Rachael Radcliffe, VEKA

Christina Shaw, Glass News and Mark Tetley, Bison Frames

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FAST GROWING PANORAMIC GROUP LAUNCHES NEW ALUMINIUM AND UPVC PRODUCTS WITH MORE PROMISED FOR THE FIT SHOW

Panoramic Door

A trade press day organised by the Panoramic Group gave an insight into the rapid growth of the group and a host of new products. Glass News’ Editor, Chris Champion, attended the day visiting two of the additions to the group, the Alumen manufacturing plant and showroom at Kettering and Panoglass, formerly Epwin Glass, at Northampton.

Alan Rees demonstrates Panoramic's unique slide and pivot door

said. “We offer a fully custom experience with up front, inclusive pricing, and pride ourselves on being your one-stop-shop manufacturer for bespoke doors and windows. We will be with you from order to survey, installation and aftercare.” Looking at the website, unusually, you can see the price. It’s certainly reassuring for the homeowner to know what a bifold may cost them. “Of course, each job is different and even if it’s a special size or design we can get a price to a customer within 24 hours,” commented Alan. “We’ll even bring the doors for the customer to see with our own fully fitted demo vehicles with two fully working doors in aluminium combined with solid European white oak and in traditional slimline foiled PVC.”

Alan describes the bifold door as the ‘Swiss Army Knife’ of the specialty door industry.

Although Panoramic doors has been very much for the retail market the company works with the trade having a number of showrooms throughout the country. Now, with the birth of the Panoramic Group, and with Alumen, Panoglass and Welglaze all joining the alliance, it is concentrating on establishing a growing trade presence and the now wide offering, including IGUs, will be on show at the FIT Show in May. With windows, doors, bifold, patio doors and the glass business, the group offers a very full range of products. However, resting on their laurels is not the Panoramic style – new products abound! At Alumen we were able to see a few of these and all seemed to adhere to the Panoramic Group’s desire to be innovative in its approach to designing and manufacturing windows and doors and, in some cases, taking what amounts to be a completely fresh approach to a product. Such is the case with the company’s ALU 70 ‘Hidden Sash’ tilt and turn window which, despite offering some exciting innovations, remains surprisingly competitive in its pricing.

“It offers you a bifold, french door, sliding door and more all in one sleek system.” He

Marketed under the Alumen brand, externally the ALU 70 appears to be a

It is interesting to note that that although Panoramic has been operating in the UK for 4 or 5 years, the business in the US, based in California, has been trading there since 2010. The way the bifold business in the US has grown makes the word ‘trading’ seem inadequate when you realise that they are the 3rd largest manufacturer of bifold doors in that country! Why then, you may ask, would you put the effort into growing a new business in the UK when you can carry out your daily business in the pleasant climate of California? The simple fact is that Alan has been in the fenestration business for many years and, being a window and doors man from way back, he is taking on another challenge. The Panoramic business, based in Sheffield, has been a retail centric business devoted to bifolds and patio doors and in line with the company philosophy the products have been innovative, quality and attractively priced.

slim, fixed light frame, offering excellent sight lines and maximising the glass area. However, the hidden sash feature, through ingenious design, allows all full tilt and turn functions with hardware options that can even see the handle cleverly recessed. The tilt and turn hardware is of course fully enclosed. Designed for domestic and commercial markets the ALU 70 Hidden Sash window is suitable for all applications in which a tilt and turn window is deemed to be the most appropriate for the application, but with the additional design touches that add both aesthetically and functionally. The high inherent thermal efficiency of the framing allows an Energy Rating of ‘A+’ to be achieved, and security is enhanced by multipoint locking as standard, tested to PAS24:2016. Dimensions up to 1300mm x 2400mm can be manufactured to create spectacular glazing installations, with capacity for glass units up to 44mm allowing triple glazing if required.

With more than 10,000 Panoramic doors installed in the UK and 260,000 worldwide, the company has now produced a version of the door manufactured with a U-PVC frame, that will be offered exclusively, and importantly, through professional installers. A fully bespoke product that is produced using Panoramic’s own unique profiles, the company is offering a guaranteed 2-4 week turnaround and comprehensive technical assistance to appeal to installers. CE and CMS marked, the doors have been comprehensively field-tested in the five years since their launch. In addition to offering the most popular features of conventional bi-folds, Panoramic doors are easier to transport and handle, whilst also being simpler to install due to the design and construction which uses individual leaves that slot into the custom tracks.

Alumen’s Alan Robinson said that the ALU 70 achieves Panoramic Group’s goal of offering high quality and something innovative in all of its products: “The ALU 70 is clever for what you cannot see. Used in contemporary settings it allows the designer or homeowner to let maximum light into a space and the overall design means the window is a pleasure to operate and easy to secure. And it competes very favourably on price with conventional tilt and turn styles.”

Panoramic Group Managing Director, Michael Connor, described the company’s philosophy: “At the core of our approach to the manufacture of windows and doors for residential and commercial applications, is that every product that we introduce will offer innovative features and comprehensive customisation options. Furthermore, all are manufactured entirely in-house using components and processes that are designed to ensure faultless quality in every product. We control all of our processes, including the design and production of our own extrusions, to ensure total quality. These U-PVC Panoramic doors are an excellent example of that approach.”

Also on show was a U-PVC version of Panoramic’s popular ‘swing and slide’ door. Offering an alternative to the ubiquitous bi-fold, the Panoramic swing and slide is selling in ever-increasing numbers to homeowners that appreciate the wide, uninterrupted openings of conventional bi-folds, but with the added versatility and compact opening ‘footprint’ enabled through the hingeless design.

The trade press were also given a sneak preview of two other products while at Alumen, both of which live up to the innovative reputation the company has gained. A uPVC flush casement window that in the grey anthracite livery and slim sightlines could have passed for aluminium and with a very clever but simple hidden closer such that the clean lines were uninterrupted by exposed hardware.

April 2019 | www.glassnews.co.uk

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The new slim sightline flush uPVC window with hidden handle

Just one of the Lisec lines at Panoglass

The beautiful timber and aluminium hybrid bifoldwith hidden handle

Kettering Showroom

Additionally, a mechanically jointed aluminium flush Crittall replacement window and, if that was not enough, like a rabbit out of the hat, a fly screen for the sliding patio door was revealed. With the double bonded contemporary doors manufactured at Alumen and the wide range of other products, the stand at FIT should be very interesting Panoglass, formerly Epwin Glass, was equally interesting. The multiple lines that are capable of producing 5,000 to 6,000 insulated glass units per day were impressive but raised questions as to why Panoramic would make a move into glass when others are divesting themselves of manufacturing facilities. Alan Rees’ answer was simple. “We want to maintain our control of all elements of our business and, currently, Panoglass caters for 20% of the group’s demand for IGUs and we expect that over the next couple of years our own demand will increase to 50%. We recognise that glass prices in the UK are very low… if only we could sell glass at US prices! However, there is a demand for specialist units in sizes, shapes and glass. We are not looking to chase the low end IGU market although we are very happy to keep supplying our existing customers.” What will catch the eye at the FIT Show will be Panoglass’ separate stand from that of the Group. On there will be Panoramic’s brand new in-unit blind. Designed and manufactured at Panoglass, this blind certainly maintains the innovative reputation of Panoramic with the blind being able to be positioned, and stowed, in whatever position a customer requires. Panoglass MD, Sam Croft commented: “Although the new blind is still in development, we shall be ready to make it

www.glassnews.co.uk | April 2019

Panoglass’ Sam Cross demonstrates the multi-positioning of the new in-unit blind

Alan Robinson shows Alumen’s stunning ALU 4700 slider with Panoramic MD, Michael Connor

available at FIT. Extensive testing is underway and we believe this innovative blind will make the in-unit blind more obtainable, based on pricing, and will be especially appealing based on the ability to store the blind at the top or bottom of the unit, at will. I know from my own experience with units that are being tested in my own house, that we constantly stow the blind in the lower position as it is less obtrusive.” Assembling the aluminium contemporary front doors

On the shopfloor

The new hidden handle that gives clear sightlines when pushed closed

To understand the rapid growth of the Panoramic Group, and its sizeable investment, one needs to understand Alan Rees’ motivation, and background. He’s a seasoned window and door industry veteran, with achievements that include the creation of PVC-U window system Worth (now part of Spectus) and the popularisation of the PVC-U vertical slider through fabricator Quickslide, which remains a sector leader although Alan relinquished his interests in the company in 2005. Having launched Panoramic Doors in the UK in 2014, Alan first established the concept in the United States to where he moved a decade ago. But despite enjoying enormous success in the US, where 250,000 Panoramic Doors have been sold so far, Yorkshire-born Alan’s ambitions remain in the UK: “I have spent my life in the British window and door industry and my overriding ambition is to create a valuable group of window and door manufacturing companies that will make a very real impact on the market. But the impact I want to make is through designing and producing products that always bring something new, and which are renowned for their quality. And we are achieving that,” added Alan.

Hidden Sash System - Cut Through

Alan is now pursuing - and realising – that ambition with the creation of Panoramic Group, a vehicle within which Alan, aided by daughter Sharon Rees, intends to move swiftly and decisively to take advantage of opportunities that manifest themselves through acquisition and innovative product development. “The key to the speed at which we are growing is decisiveness,” explains Alan. “There are a great many opportunities in the market currently. We are well funded and have a clear vision of where we want to be and how to get there. We will bring innovation and creativity to the companies that we add to the group, and even more so, the products,” he added. Although unwilling to put a figure on his ambitions for Panoramic Group, Alan insisted that innovation and high quality would define their approach throughout: “The products that we have in our current portfolio, and company start ups and acquisitions that we have made even in the early days, speak for themselves. Whenever anyone sees a company or product associated with the Panoramic brand, I want them to immediately know without question, that it represents great design, manufactured using high quality materials and to the highest production values.” READER ENQUIRY NO: 0419/0110

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

EXLABESA BUILDING SYSTEMS INVESTS IN UK MANUFACTURING Exlabesa Building Systems has announced the installation and completion of a £4.5 million extrusion press at its Doncaster headquarters. The investment will take capacity to 18,000 tonnes a year. General Manager of Exlabesa Building Systems, Paul Benn said: “As our business continues to grow, this investment ensures we can continue to deliver for our growing customer base.” As well as helping it deliver for its customers, the investment is also a powerful commitment to UK manufacturing. Paul commented: “We’re big believers in UK manufacturing as this investment proves. We have also invested heavily in new automated handling system further increasing our commitment to the UK market. Plus, as a

NEW AND EXCLUSIVE: WINDOW WARE EXTENDS RANGE WITH RENOWNED REXON SEALING MATERIALS Window Ware, the award-winning hardware distributors have become the exclusive supplier of the reXon range of sealing materials and adhesives.

UK aluminium extrusion company selling to UKbased customers, our environmental impact is reduced.” Exlabesa is a company that has end-to-end control of its manufacturing, which is an important differentiator. Paul said: “Having complete control over our manufacturing processes is important to us and our customers.” Exlabesa Building Systems manufactures a wide range of aluminium systems that add value to every sector. The range includes casement windows, bifolding doors, patio doors, tilt turn windows, curtain walling, rebated thermal doors and thermal and non thermal shop fronts. It’s a range that’s continually expanding too: the company will be launching

two new ranges in the coming months. Exlabesa Building Systems is one of UK’s experienced aluminium systems houses. The size of its investment is an indication of its commitment to retaining its market position and delivering for its customers. And as the aluminium sector continues to grow, it means the company continues to be a very attractive proposition for any fabricator looking for an aluminium systems partner. Tel: 01302 762 500 www.exlabesa.co.uk READER ENQUIRY NO: 0419/0111

DISTINCTION DOORS ACHIEVES SILVER BE WELL @ WORK AWARD As part of an ongoing commitment to improving the health and wellbeing of its employees, composite door specialist, Distinction Doors, has recently been awarded the Silver Be Well @ Work Award by The South Yorkshire Healthy Workplace Award Scheme. The scheme is designed to help businesses and organisations become stronger and more productive by ensuring that all employees recognise the role of health and safety and to develop procedures that allow everyone to become engaged in protecting and enhancing their mental and physical wellbeing. By achieving a Silver Award, Distinction has not only demonstrated that is an employer of choice for potential employees, but has reduced staff absences, improved health and safety standards, been proactive in dealing with potential stress and anxiety in the workplace and has policies in place to identify the wellbeing of its staff through employee engagement and consultation. Commenting on the Award, Distinction’s HR Director, Helen Lovack, said: “To be recognised by The South Yorkshire Healthy Workplace Award Scheme with a Silver Award is a fantastic achievement and it couldn’t have been made possible without

the hard work and dedication of our team of ‘Health and Wellbeing Champions’ - Paul Hewkin, Gillian Sauermann, Mark Taylor, Earl McPherson and myself. “As an organisation, we have invested a huge amount of time and effort into improving and developing our health and safety practices because we firmly believe that the people who work at Distinction are the most valuable resource we have. And if, as a company, we take care of our staff, then our staff are happier, more productive and the company is rewarded in return.

Designed to deliver high-performance at a competitive price, the new offering extends Window Ware’s range of silicones, sealants, fillers and foams. The new supply partnership means UK door and window specialists now have access for the first time to a quality brand that’s already proven its worth for over 80 years in Europe. Among the array of reXon new arrivals, customers will find neutral curing LMN and hi-grade silicones that will adhere to most surfaces without primer indoors and out. In addition to the ubiquitous white and clear finishes, Window Ware is actively stocking these silicones ready for next-day delivery in several on-trend colours, saving trade customers from having to fall back on translucent sealant all the time. These include agate grey RAL 7038 (overtaking Chartwell green in the popularity stakes), cream and Irish oak in the reXon 111 hi-grade silicone. The reXon LMN 117 silicone is available in black, anthracite grey (still trending strongly) and a red-tone RAL 8017 brown – which is a great match for Rosewood. This is just a fraction of the standard coloured silicones available. If customers allow a few days extra leadtime, they can choose from metallics and multiple shades of blue, green, beige, brown, every tone of grey and more. If something totally unique is required, there’s even a silicone colour matching service available on larger orders. Continuing the product line-up, there’s also a neutral, odourless, mould-resistant white sanitary sealant perfectly suited to showers and bathrooms. Furthermore, there’s highquality caulk, ready-mixed filler and grainy grey cement repair, plus handheld or gungrade insulting foam and cleaner. Last but “It may sound like a cliché, but the results are clear to see,” she continued. “In addition to measures such as regular

not least, is reXon’s super-strong white or crystal-clear polymer-based adhesive, which is so translucent, it’s virtually invisible when applied between two layers of glass or acrylic. Karl Williamson, Window Ware’s Business Development Manager for Repair and Installation comments: “reXon undoubtedly presents a fantastic range of products; quality manufactured under the EN ISO 9001 certification, carefully produced according to ISO 14001 to minimise damage to the environment and guaranteed to achieve expert results. “The products totally reflect the way the door and window market is moving at the moment. Their multi-hued silicones and adhesives address the growing popularity of coloured doors and windows. The manufacturers have even developed sealants and mastics in numerous shades of grey designed specifically with aluminium fabricators in mind. And for those customers who want to cut plastic waste and save money, reXon has a wide range of 400ml and 600ml silicone sausages.” The reXon range is available to order online now at www.windowware.co.uk/brands/ rexon. To find out more about the full range of coloured silicones or silicone sausages, call Window Ware’s sales team on 01234 242724. READER ENQUIRY NO: 0419/0112

health checks for blood pressure, our team of ‘Health and Wellbeing Champions’ have worked hard to create a real sense of community at Distinction, and this has not just helped to reduce absences, but has generated better communication in general, helping to reduce stigma on mental health and bring us all together in the process.” Distinction Doors accepted its Silver Be Well @ Work Award at New York Stadium, Rotherham on 6th March, where its team of Health and Wellbeing Champions carried out a presentation on the company and the work it has carried out to achieve the award. www.distinctiondoors.co.uk READER ENQUIRY NO: 0419/0113

April 2019 | www.glassnews.co.uk

COLD CALLING

The UK’s Leading Glass & Glazing Newspaper

OPTIMA CASEMENT WINDOWS FROM PROFILE 22 AT THE HEART OF A MAJOR RENOVATION PROJECT

DANNY WILLIAMS

‘COLD CALLING’ YOU, ME, THE FIT SHOW... AND PARETO

Profile 22’s Optima Casement Windows were a central part of a £1.3 million renovation project at Woldgate School and Sixth Form College in Pocklington near York. In May 2017, Woldgate School secured £1.3 million for improvements to its buildings from the Department for Education. The funds were to cover work including the removal and replacement of external walls not of brick construction, as well as windows and doors, many of which were the originals from when the school was first built. The older buildings would also have their roofs replaced as part of the project. Profile 22 Approved Window Contractor Kingfisher Windows was appointed principal contractor for the works. The company undertook the design, manufacture and installation of the window element of the project and worked closely with trusted sub-contractors to deliver other aspects to the high standards the project demanded.

Despite a vigorous shake of the mail sack this week nothing fell out, not even the PPI claim cheque that the nice young lady said would be mine very soon…. But this incredible situation allows me the timely opportunity to answer a question posed to me by several of my installer customers whilst on my rounds lately: “’Ere Dan, what’s all this FIT Show thing abart then?” Now that question alone might tell you something about the attitudes of many window, door and connie installers in this country. To me this group perfectly represents Pareto’s Principle, which translated into English is the 80 – 20 rule.

Optima from Profile 22 is one of the most widely specified commercial systems thanks to its impressive list of benefits that help specifiers meet even the most demanding of requirements. Optima delivers optimal thermal performance, achieving a 1.2 W/ m2K U-value as standard, with U-values as low as 0.8 W/m2K possible. It is PAS24 compliant as standard, with Secured by Design options available as well. In its aesthetics and versatility, it sits comfortably in any architectural style.

When I launched the Pioneer Signature window a few years back, despite some unique features (which remain so to this day) just around 20% took me up on this product, despite it being backed by a welldeveloped marketing support package. And that is reflected in pretty much everything that I offer them: roughly the same people and proportion of my customers take me up on every offer. And I believe that will be true nationally and for the customers of other trade fabricators like me.

For Woldgate School, grey on white casement windows were specified with grey tinted solar control glazing on south facing elevations.

Despite the FIT Show being plastered everywhere, so much so that I have red spots in front of my eyes, many installers still don’t have a clue what’s going on. And that is not a reflection on the FIT Show in my view, but a problem that we all face, that of trying to drill down to reach the hearts and minds of the Great British Window Installer.

A number of factors made the renovation project at Woldgate School potentially interesting, not least the fact that initial works took place during term time, which meant careful planning to minimise disruption to the school day. Jonny Reynolds, Director at Kingfisher looks back at the works undertaken with pride. He said: “We are delighted to have played such a big role in improving school facilities for the next generation.” Tel: 01952 290910 READER ENQUIRY NO: 0419/0114

www.glassnews.co.uk | April 2019

As a matter of fact, the FIT Show seems to be as good as anyone at reaching installers, with around 40% of those turning up at the last event signing in as installers. And referring back to Mr Pareto, that represents

more than one third of those registered on schemes such as FENSA and Certass – thus happily breaking that rule.

range of materials that are not just PVC-U, will be there in row after row, numbering the hundreds.

Anecdotally, I would suggest that amongst my customers those that have attended the FIT Show will be drawn from the same 20% that always respond well to everything I offer them. They are the ones that are always seeking the edge, something more than they know they can get from their regular suppliers (though fortunately, very few abandon old Danny Boy!).

By this time of course their eyes have gone all moist and misty and I have to bring them back from emotional overload. What I have found works best is when I tell them about the smart windows and doors and locking systems that I have read will be there - that works because most struggle to envisage a multi point lock dressed in a tux. But when I explain further that we are talking about offering their customers a front door that they can unlock using their mobile phones - sort of like they can do with their Rangeys – well, a couple actually laughed out loud!

Interestingly those that have been asking me lately include a number of the sixty percenters, which suggests that the tsunamilike publicity that pours forth from FIT HQ is reaching into the darker corners of our industry, even if they remain unsure what it’s about. It might have taken what, 6 years or so but now even they are asking questions.

SO WHAT DO I TELL THEM? Actually, I tell them that the world is a lot bigger than what they buy from me and the handful of their other suppliers and trade counters, most of whom they’ve been using for years. I have told them that making what for most of my punters is a couple of hours journey to the NEC in May, will probably make their eyeballs burst when they see such a vast number of windows, doors, connies and everything that goes into them, stretching before their eyes. In fact, some might actually be overcome and faint when they realise that there are actually more than 20 or so window and door related suppliers in the UK. I have told them that every trade fabricator exhibiting at the FIT Show is a charlatan that will rob them and visit a plague upon their families; that they will discover such wonders as timber windows that aren’t rotted when you buy them; that a huge array of alternative sliding and bi fold doors in a

In all seriousness, I have exhibited at the FIT Show and it was very good for us and I will return as an exhibitor when the time is right. There is no better way of reaching punters that have something about them and who are prepared to get up off their backsides to go and find out for themselves. In the meantime however, I have been to every one so far and will be there again this year. And also to the dinner on the Wednesday night, which means that I spend a couple of days there – the FIT Show can’t be done properly in one. I have done a little more homework and, despite what the idiots in Parliament are trying to do to our once great country, apparently this year’s FIT Show has actually broken another record as the biggest to date. So, if you, my loyal reader, should spot me in any of the aisles at this year’s FIT Show, please make yourself known to me - I am sustained by your loyalty. And we will share the knowledge that we have confounded the otherwise extraordinarily accurate Pareto.

THE FIT SHOW 21st – 23rd May 2019 NEC Birmingham

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification outlines the importance of CPS membership for gaining Building Control approval and notifying installation work as a legal requirement. WHY DO I NEED TO JOIN A CPS?

which you have provided and ensure the process runs as smooth as possible. With the ability to self-certify your own work through a CPS, you will not have to pay costly Building Control fees and will also be able to offer these savings to your customers. Also, with membership of a CPS you can also display a mark of competence to demonstrate to your customers that the work you carry out will be to a high and compliant standard.

Here at Stroma Certification, we often receive queries regarding the importance of joining a Competent Person Scheme (CPS) in order to carry out doors and windows installations. There is a legal requirement for installers to gain Building Control approval in order to carry out any installations or replacements of doors and windows. This can often be a costly and time-consuming process. As a member of a CPS, your installers are already certified and approved to carry out this work, removing the requirement for you to seek Building Control approval, from either a local council or approved building inspector, on every job. The United Kingdom Accreditation Service (UKAS) allows accredited organisations, such as Stroma

Certification, to run a CPS to enable installers to self-certify their work in this way.

NOTIFY YOUR WORK ONLINE As a member of a CPS, you do not have to notify your local authority in advance of the work you are already certified to carry out. Stroma

Certification offers an Installer Portal, which enables our members to notify your work online. Through this facility, the notification advises the relevant local authority that the work has taken place as well as issuing you with a building compliance certificate to certify the works you have carried out and to provide to your customers.

IT’S JUST A BUSINESS OVERHEAD

REDUCE HASSLE FOR YOUR CUSTOMERS You can promote immediate confidence in your customers and homeowners with the ability to provide them with a certificate to verify the work you have carried out. Should they wish to sell their home, they can present the relevant documents

We’ll help you to reduce the cost of running your business as Stroma Certification CPS membership is available to doors and windows installers for a £255 +VAT annual fee and our notification fee is just £1.80 per notification.

WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page).

READER ENQUIRY NO: 0419/0115

stroma.com/certification/doors-windows | info@stroma.com | 01977 665 420 70

April 2019 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

INSTALLER POISED FOR MORE GROWTH WITH VIRTU-AL An installer has unlocked the extraordinary potential of Virtu-AL – the industry’s fastest growing aluminium effect entrance door – from Virtuoso Doors and described it as a ‘gamechanging’ product that’s helped ramp up new business. Leicestershire-based A14 Building Plastics has grown by 60% in the last five years and credits Virtu-AL with bringing in dozens of enquiries from customers who want the contemporary, high-end look of an aluminium door, but without the price tag. Leigh Handley, senior manager at A14 Building Plastics, says: “We instantly took notice of the Virtu-AL door from Virtuoso because it is the only composite door on the market that comes in an aluminium frame. The door is absolutely stunning – it looks very high-end and we knew that it would appeal to customers who don’t want their door to be like everyone else’s,” he says. With a stylish aluminium textured architectural appearance that’s virtually indistinguishable from the real thing, Virtu-AL looks and feels nothing like a traditional composite door, yet it benefits from all the characteristics of one. It incorporates realistic detailing to replicate the appearance of an aluminium door and achieve a crisp, contemporary look for a

fraction of the cost. And now, homeowners can complete the aluminium look with the sleek aluminium outer frame – the first of its kind to be developed especially for a composite door. “We’ve installed a number of Virtu-AL doors now and every customer has chosen the aluminium frame and ultra-modern pull bar handles because they suit the door perfectly,” Leigh adds. “Grey is a popular choice but, because Virtu-AL can be sprayed in any RAL colour, we can offer many more shades. We’ve just installed a bright red door at a home in Leicestershire and it looks incredible.” “Our business has grown by 60% in the last five years and Virtu-AL will definitely help us sustain that growth. Game-changing products don’t come along that often, but this is definitely one of them!” A14 uses Virtuoso Doors’ online door designer software – Gateway – to design, build, quote and order doors. The userfriendly software can also be used by A14’s customers to design their new door online by choosing their door style, colour, glass and hardware. The company has also taken advantage of Virtuoso Doors’ marketing package, which includes a collection of brochures and

one that’s dedicated entirely to Virtu-AL. The brochures have been designed to aid homeowner decision-making and capture the unique combination of craftsmanship and precision engineering that Virtuoso puts into creating every one of its doors. “The marketing support, especially the Virtu-AL brochure, really helps us to sell and we’re busy preparing quotes for lots of potential customers. And I really rate the Gateway online quoting and ordering system – it’s so quick and easy to use,” Leigh says. Tony Craggs, managing director of Virtuoso Doors, added: “Congratulations to Leigh and the team at A14 on their incredible success over the last five years, we are delighted that they are doing so well with our Virtu-AL door. Standing out from the herd is vital in this industry and it’s so rewarding to see a business differentiating themselves with Virtu-AL and winning new business at an exceptional rate.” To find out more about Virtu-AL or the full Virtuoso range, call 0191 410 9333, visit www.virtuoso-doors.co.uk or follow @virtuosodoors on Twitter. Tel: 01536 761048 www.a14buildingplastics.co.uk READER ENQUIRY NO: 0419/0116

Self-certify your doors & windows installations online Stroma Certification Competent Person Scheme just (+VAT)

£255

0419/0117

✓ Join a UKAS accredited scheme ✓ Save money on building notification fees ✓ Offer customers a 6 year guarantee PLUS! TrustMark membership, MTC cards and bespoke insurance policies also available.

Apply online: stroma.com/certification/doors-windows 01977 665 420 | info@stroma.com www.glassnews.co.uk | April 2019

CERTIFICATION

ROOF EXPERT

The UK’s Leading Glass & Glazing Newspaper

THE TIMBER FRAMED SOLID ROOF: DIFFERENT BUT REASSURINGLY TRADITIONAL The UK housing market has – on the one hand - millions of conservatories, fitted mostly with polycarbonate roofs, and glass roofs, many of those in need of replacement. On the other hand, said housing market is seeing an increase in “Improve don’t move” decisions; 15% of homeowners (or 4m households) made that choice in 2017 (Hiscox Renovations and Extensions Report 2018).

THE ORIGINS OF THE SOLID ROOF These improvement projects focus, among others, on generating kitchen space (52%), increasing the living space (19%), creating office space (10%) and having a garden room (7%). According to the same report, on average, the value to a property for an extension type project (such as a larger kitchen space), is nearly double that of a conservatory.

The recognition of this need is what prompted the introduction of a warm or solid roof offering. By adopting this the homeowner was able to instantly transform an underused conservatory into a proper room, or even build a new extension, but using tried and tested conservatory solutions, allowing for faster installations and reduced disruptions. The first options to appear on the market were effectively repurposing the existing aluminium framed systems used for conservatory roofs and cloaking them in several layers of insulation to protect them from the environment, to avoid condensation and bridging.

“Icotherm designed a lightweight timber framed solution that still offered the practicalities of kit solutions that the conservatory installers have become used to over the years.”

THE SOLID ROOF – TIMBER FRAMED, A RETURN TO TRADITIONAL ROOFING It quickly became apparent that if a conservatory was to be transformed into a traditional room, the next logical step was to give said room a traditional roof, made of timber. It would perform in the same way as the house roof, using a material that does not transfer heat or cold, allowing for a simpler construction. This is what led to Icotherm Roof Systems. It was borne out of a recognition that homeowners – and in turn installers - will genuinely benefit from a system that returns to the traditional roots of roofing. Icotherm designed a lightweight timber framed solution that still offered the practicalities of kit solutions that the conservatory installers have become used to over the years. The benefits of using an Icotherm system are straight forward: • A timber framed system designed with special care given to ventilation to ensure airflow prevents any risk of condensation. • Pre-built pods made using C24 construction timber, made on order, with pre-cut insulation, using engineered glulam eaves beams. – probably the market’s fastest solid roof kit to install. • 1.6 U-value - achieved with standard foiled back plasterboard.

WHY CHOOSE ICOTHERM? Anne-Marie Busch, Marketing manager, comments: “Ultimately we believe that the real benefit of selecting an Icotherm roof is the company itself. We are a young company - created in 2014 - with a young but experienced team that has grown from 3 to 16 people. Production moved from a small unit in Bolton, to a 16000 sq f unit in Blackburn, allowing increased capacity and product development space. Over this short period of time over 3500 roofs have been installed. The roof system has continuously improved as we listen to our customer to learn how to deliver best value without compromising on quality or service. We are investing in machinery and software, to support our growth. Dave and Jenny Jackson, who founded Icotherm, are committed to developing the business for the long-term. It is their determination and drive that has allowed Icotherm to grow so quickly, working with loyal customers. They have surrounded themselves with a team of people who can help them grow the business forward to become a well thought of, reliable solid roof system supplier to the whole of the UK.” For further information contact AnneMarie at marketing@icotherm.co.uk, visit www.icotherm.co.uk or telephone 01204 773040.

• JHAI certified. • Available nationwide. • 10 years manufacturer’s warranty.

READER ENQUIRY NO: 0419/0118

April 2019 | www.glassnews.co.uk

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Please call 0345 053 8975 or email info@dgcos.org.uk for more info Quote “easterbunny” to claim 20% membership discount.

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We’ve got you covered

Icotherm Solid Roof lets you get the job done faster

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Most jobs are watertight in 1-3 hours

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Call us for a quote 01204 773 040 sales@icotherm.co.uk | www.icotherm.co.uk

COMPANY PROFILE: LEKA

The UK’s Leading Glass & Glazing Newspaper

GAINING A COMPETITIVE EDGE WITH LEKA SYSTEMS LEKA Systems, home of innovative solid and orangery roof solutions, has taken the market by storm in recent years. In the past twelve months, the company has trained over 400 installers to help them get up and running with LEKA products quickly. This impressive figure shows just how quickly LEKA products have proved their value in the marketplace. CONSUMER DEMAND This sector upturn has been driven by consumer demand for an alternative to the traditional conservatory or ‘white boxes’ which has lost its retail appeal. The demand for feature-rich and solid-roof conservatory roof alternatives has risen dramatically and remains very much on trend with homeowners seeking that aspirational living environment. Feedback from our customers confirms this growing trend as more homeowners are looking for their conservatories to become bespoke, sophisticated and energy efficient spaces. Moreover, there are opportunities in the replacement sector too as homeowners look to upgrade ageing conservatories into yearround spaces that add value, once more, to their homes. This has to be good news for conservatory fabricators and installers with higher-value installations now achievable through the choice of aspirational roof solutions on offer. However, in order to give consumers’ the product solutions they seek – whether new or retrofit - you are going to need a choice. And that’s where LEKA Systems can help.

proposition that sets a new standard for the industry. The modular system is tailored to homeowner and installer requirements and is constructed using a LEKA base, LEKA walls and the LEKA roof system. There are three or four sided options, so it can be used for both home extensions and standalone garden rooms. There is a choice of finishes and options for dwarf walls, full walls or defined heights. There are internal partition options if a subdivided space is needed. Both the thermal efficiency and lifespan are exceptional thanks to the GRP construction of the base, walls and roof. It means it creates a flexible, multi-purpose space that gives homeowners valuable extra living space.

LEKA WARM ROOF

LEKA ORANGERY ROOF

We first introduced our LEKA Warm Roof System back in 2015 in response to fabricators and installers identifying the demand for feature-rich conservatory roofs in order to take advantage of this growing sector. The roofing products were developed over at two-year period by our in-house team of design engineers, industry specific manufacturing directors and senior conservatory installation managers.

The LEKA Orangery Roof uses the same technological innovation as the marketleading Warm Roof. It means it’s a genuinely lightweight orangery roof that has a U value from 0.12 W/m²K, something that will be very appealing to homeowners looking to create year-round rooms. The roof is supplied in kit form and all materials are pre-cut/fabricated to exact specifications. It means installation is a two-man one day job (excluding the lantern and roof membrane).

The LEKA Warm Roof was developed using innovative engineering techniques, highly technical design protocols and practical experience, so it delivers a wealth of advantages. The unique GRP construction means it has a U value from 0.12 W/m²K, so it delivers the thermal efficiency today’s homeowners are looking for from their conservatories. It has a better lifespan than the traditional tile, concrete or slate alternatives, making it a better investment. The roof is available in any design, can incorporate Velux rooflights and offers a bigger span and a lower pitch too, so it’s incredibly flexible. And because there are fewer elements to install than on a traditional solid conservatory roof, on site installation typically takes just two to three days, including removing the old conservatory roof.

Both the LEKA Warm roof and the LEKA Orangery roof are real game changers in conservatory roof design and the impact on the industry has exceeded all expectations. But the reason the LEKA roof products are attracting so much attention is that they offer something genuinely different for both fabricators and installers and allow them to add true value to their portfolio. The products have a unique construction that gives them a major USP over other roofs on the market. What’s more, the speed with which they can be installed is a big boon for installers too.

The modular nature of the system means it is ideal for sites with access restrictions because it arrives flatpacked, ready to construct.

SUPPORT YOU CAN TRUST LEKA Approved Fabricators and Installers are supported with a comprehensive marketing package plus full product and sales training so they can maximise their sales potential and take advantage of the trend for feature-rich conservatory roofs. LEKA recognises that the key to supporting its fabricators and installers effectively is to ensure there is strong market awareness that will generate consumer leads. LEKA products, including the NEW LEKA Xi will be available see on stand N10 at FIT Show or visit www.lekasystems.co.uk or call 0800 773 4040.

OFFERING YOU MORE As a business who constantly innovates, we have recently introduced the new LEKA Eco Range. This range offers both the LEKA Solid Roof and Orangery Roof Solutions at a very competitive price point which is proving to be a popular option with our fabricating partners. And later this month, we will officially launch the latest in LEKA product innovation with the introduction of the NEW LEKA Xi. The LEKA Xi Modular Conservatory base system is a new modular extension system that raises the bar in thermally efficient home extensions or garden rooms. And as you would expect from a LEKA product, they are quick to construct too – just three to five days. Like the LEKA Warm Roof and the LEKA Orangery Roof, the LEKA Xi is a unique

READER ENQUIRY NO: 0419/0121

April 2019 | www.glassnews.co.uk

ENERGY EFFICIENCY

The UK’s Leading Glass & Glazing Newspaper

FLAIR WINDOWS CHOOSES SWISSPACER FOR

ULTIMATE THERMAL EFFICIENCY

Flair Windows is a manufacturer and installer of high-performance windows and doors from its 40,000 sq. ft factory in Sutton Coldfield. The company fabricates a choice of systems including Kömmerling, Smart and Selecta.

Regardless of the product, Flair insists on SWISSPACER ULTIMATE inside its sealed units for the best energy efficiency. Ryan Lugg, Company Director at Flair Windows, explains: “Homeowners have become a lot more aware that the most energy efficient windows help cut heating bills and make homes more comfortable. But many homeowners don’t realise just how a window’s WER is calculated – or the importance of small components like

The wide range of colours available from SWISSPACER

spacer bars. We are happy to tell them more about the difference warm edge spacers like SWISSPACER make. “We demand the best quality products in our windows and we insist on SWISSPACER. SWISSPACER helps us sell with confidence because we know our windows will perform year after year.” Flair Windows usually opt for the 20mm bar in Light Grey but do use a range of colours & sizes. SWISSPACER’s leading warm edge spacer bar is tried and tested for

excellent thermal efficiency and long-lasting results. It comes in an unbeatable range of 17 colours, and 19 widths, making it ideal for a variety of applications from casement windows, bi-fold doors and lantern roofs. SWISSPACER recently introduced two new

“We demand the best quality products in our windows and we insist on SWISSPACER.”

sizes of Georgian bar spacers specifically for the UK, making it suitable for heritage-style and conservation projects. For more information on Flair Windows, visit www.flairwindows.com or email sales@flairwindows.com and follow @FlairWindows – for more details on SWISSPACER, follow @swisspacer and visit www.swisspacer.com.

READER ENQUIRY NO: 0419/0122

From inception, to perfection Our technical strides ensure we remain the leading UK manufacturer of highest performance warm edge spacers. We supply the largest volume of spacer bar to the UK market. From initial design and compounding of raw materials, through the manufacturing process to delivery to the customer, our multiple award-winning team of specialists continue to enhance and develop new products for the window industry. We now supply over 2,000 insulated glass components. 0419/0123

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GLASS

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TPS® - ADVANCED TECHNOLOGY FOR

TOMORROW’S MARKET

With energy efficiency in buildings more important than ever the Bystronic glass TPS® spacer provides processors with end products that will satisfy the toughest warm edge demands, increasing the durability of products and reducing energy costs for both commercial and domestic applications. Since it was originally launched in 1994, TPS® has replaced conventional metal spacers giving IG manufacturers excellent thermal insulation with many significant advantages gained including reduction of heating costs for the end user. Considered by many to be the most modern and flexible solution for IG manufacturing, the seal can be placed anywhere desired on the IGU, with the application and seamless sealing performed in one single step. The air-tight bevel joint does not require any thermal mechanical reworking and is guaranteed to last irrespective of radii or size of the unit.

The spacer can be varied during production, for each unit in the process cycle if required. Many customers are enjoying the benefits of faster production cycles thanks to the elimination of sawing, bending, desiccant filling and butyl coating. Looking at the future trends for domestic and commercial projects TPS® offers the industry a market leading solution to take a business to the highest level. As a product it offers cost competitive advantages compared to other alternative spacers on the market. TPS® adheres immediately to both sides of the glass after being applied and is flexible for all sizes and shapes, providing excellent thermal performance and long unit life. When customers review business manufacturing methods this system gives them the unique opportunity to introduce real change in a demanding and

competitive marketplace. One Bystronic glaascustomer commented: “As climate change, energy efficiency and reducing energy bills comes more into focus, we felt it imperative to adapt production methods accordingly through superior warm edge technology as we consider this is the only way forward.” Customers state that more clean and efficient production methods have brought about product diversity particularly for the commercial sector. The system provides maximum condensation resistance, durability and energy performance for all sized IG units. The Bystronic glass team works hard with customers and colleagues to bring about positive culture change to glass processing production lines. Insert video https://www.youtube.com/ watch?v=rJJA-GDYEOI&t=173s

For more information visit www.bystronicglass.com or call the team to discuss production needs. READER ENQUIRY NO: 0419/0124

TUFFX BALUSTRADES TAKE THE LIMEIGHT IN EXCLUSIVE MUSWELL HILL HOME In an area of North London that is known for its notable and contemporary architecture, it takes something special for a private residence to stand out in Muswell Hill – but in the case of one particular property, the addition of modern and elegant glass balustrades, supplied by leading safety glass specialist TuffX, have combined to make it an exceptional building in one of the most exclusive postcodes in the country. Featuring exposed brickwork to the ground and first floor, with a second floor clad in vertical timber boards, floor to ceiling windows ensure that the interior of the property is flooded with natural light. An internal staircase, that leads to the first floor and three bedrooms, then on to the top floor and a kitchen and leisure room, has also been designed to further promote the light and space, thanks to the addition of the centrepiece glass balustrades from TuffX.

The stair and landing balustrades were manufactured with 17.52mm, toughened and laminated glass and secured with specialist adapters in order to maximise the large, uninterrupted areas of glass. Graham Price, managing director at TuffX, commented: “The project at Muswell Hill was certainly an impressive one, and a fantastic example of how glass balustrades can play a key role in a stylish and contemporary home. At TuffX, we are experiencing increasing demand for our laminated glass, as it provides the strength and stability of our toughened offering, combined with improved safety should a breakage occur as the broken shards will remain in place.” TuffX is able to supply its toughened and laminated safety glass in a range of thicknesses, from 11.5mm to 39mm, and can deliver nationwide from its state-ofthe-art, 70,000ft2 facility in Merseyside. The company prides itself on its market leading customer service and has developed an enviable reputation for developing innovative, high performance glass for both domestic and commercial applications. www.tuffxglass.co.uk

At TuffX, we are experiencing increasing demand for our laminated glass.” READER ENQUIRY NO: 0419/0125

April 2019 | www.glassnews.co.uk

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THE INDUSTRY’S MOST HIGHLY-ANTICIPATED EVENT RETURNS Last year, the Glazing Summit brought together over 400 business leaders, CEOs and stakeholders to discuss the burning issues affecting the industry. 23 expert panellists shared their views on a range of subjects from products and materials to technology and automation, with an in-depth debate among leaders at the coalface of mergers and acquisitions. With the resounding success of last year’s event, the Glazing Summit returns with a fresh new line-up of speakers, including respected industry leaders, trailblazers and proven experts. They will focus on a range of topics relevant to the industry and the wider market such as best practice, growth, profitability and consolidation. In today’s market, the insight of proven leaders and business owners has never been more valuable. Book today to connect with like-minded business leaders and gain fresh insight that will help shape your business strategy.

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0419/0128

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FREEFOAM CLADDING CREATES AN

‘IDEAL HOME’ Freefoam Building Products are delighted to announce a collaboration with the Ideal Home Show and Off Site Factory Homes. Working with the designers of this year’s show, Freefoam X-Wood Urban cladding has been used to stunning effect on the prestigious show home and Theatre – the focal point of the whole show.

Always keen to push the boundaries of design, this year’s show house has been built with change and adaptability in mind. The Evolving Home is a large family home that has been constructed using a seven steel frame module, with X-Wood Cladding in two colour options, White and Misty Grey, installed to great effect on the majority of the exterior façade.

David Richards, Architect explains “We wanted to showcase the flexibility of modular building to create an evolving space.

“We also wanted to combine the show Theatre space into the design to create a hub of activity within the exhibition hall. The whole house was constructed off site by Off Site Factory Homes in separate ‘modules’ that can be placed side by side, end to end or stacked on top of each other, allowing for a variety of configurations. We chose X-Wood Cladding as it is relatively light, easy to handle and able to withstand the rigors of transportation - as well as looking good throughout the show. I would

definitely recommend it to homeowners and housebuilders.”

X-Wood™ Cladding is a premium grade composite 16mm thick cladding manufactured from three durable layers, each with its own high-performance properties. A heavy duty plastic foam core, a durable solid plastic skin and a choice of two superior outer coatings – woodgrain Renolit colour film or subtle embossed wood effect PVC , both available in a variety of colours to suit all designs. Louise Sanderson, Freefoam Marketing Manager commented “With around 13,500 visitors expected at the Show each day, we

“The whole house was constructed off site by Off Site Factory Homes in separate ‘modules’ that can be placed side by side, end to end or stacked on top of each other, allowing for a variety of configurations. We chose X-Wood Cladding as it is relatively light, easy to handle and able to withstand the rigors of transportation - as well as looking good throughout the show. I would definitely recommend it to homeowners and housebuilders.”

“With around 13,500 visitors expected at the Show each day, we are really pleased to have the Freefoam cladding range exposed to such a large, engaged homeowner audience.”

are really pleased to have the Freefoam cladding range exposed to such a large, engaged homeowner audience. Cladding is rapidly becoming a very popular home improvement product and our range is meeting the demands and aspirations of homeowners and housebuilders alike. The X-Wood range has been developed specifically for both renovation and new build projects, the perfect product to create an Ideal Home.” The Show is open 22nd March – 7th April, Olympia, London. Tel:+44(0)1604 591110 or email us at ukmarketing@freefoam.com. Alternatively visit our website at www.freefoam.com.

READER ENQUIRY NO: 0419/0129

April 2019 | www.glassnews.co.uk

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

TRADE NEWS

/ Hardware that makes you smile.

www. thehappyhomeofhardware .co.uk 0419/0130

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

SYNSEAL’S SLIDING SASHES BOLSTERED

NEW HUSKY SOFT STOP SLIDING DOOR HARDWARE

BY CALDWELL ULTRALIFT BALANCES

Sliding and folding door hardware manufacturer, P C Henderson, is pleased to announce the launch of its latest innovative hardware solution to the market. The company’s new Husky Soft Stop product caters for sliding doors weighing up to 100kg and comes complete with dual soft close and open – providing a next generation product to the company’s existing Husky sliding system.

One of Britain’s biggest systems companies is bringing best-in-class Caldwell balances to its flagship vertical-sliding window product. Synseal’s Evolve VS sash window combines vintage-look astragal bars and sash horns with A-rated modern performance and comes available in a range of 16 colours. Its quality, versatility and excellent value for money have seen it quickly become one of the favoured products in its class – but now, Synseal is upgrading the system even further with Caldwell’s Ultralift balances. Offering up to 75% mechanical lift with its powerful double-sprung action, Ultralift allows for smoother operation and can be installed in systems significantly heavier than singlesprung alternatives. Thanks to its 17mm design, Ultralift balances can be specified for both standard and tilt-in sash windows. “When it came to creating Evolve, we were adamant we wanted a product that excelled across the board – not just delivering authentic vintage aesthetics, but outstanding performance and functionality too,” comments Andy Jones, Synseal Sales and Marketing Director. “That meant using the very best components on the market. And when it came to

hardware, Caldwell were the obvious choice. Thanks to Ultralift, Evolve offers the smoothest of actions – something which, combined with great prices and turnarounds of just seven days, makes it the VS of choice for installers all around the country.” Caldwell Sales and Technical Director Alistair Wheeler comments: “When one of the industry’s biggest brands chooses to use your balances, you must be doing something right. We strive to help our customers win new business and expand into new markets with our robust, innovative hardware, and we’re delighted that we’ve been able to do that for Synseal.” READER ENQUIRY NO: 0419/0131

Purposefully developed in five kit variants for different weight ranges, the product is tuned to ensure optimum performance and smooth operation every time – whether operating a 10kg or 100kg door.

P C Henderson’s existing Husky sliding system has become renowned in the industry as a reliable, cost effective sliding door solution for interior applications. The company has built on this success by developing Husky Soft Stop – a far superior version of the product boasting a built in dual soft close and opening mechanism.

“The system catches the door in its final moments of travel and gently pulls it into its final position. What this results in is an extremely sophisticated system which also provides a host of practical benefits - zero slamming, silent operation and improved product longevity. The product is also one of our easiest systems to install – the soft stop damper comes pre-assembled so there’s very little for the installer to do”, continued Andrew.

Andrew Royle, Sales and Marketing Director at P C Henderson, commented “Soft stop mechanisms in sliding door hardware solutions are becoming expected as standard in the industry. We’ve taken one of our most popular and dependable systems and created a next generation version - whilst still upholding the robust and high quality manufacturing standards which has made it so prevalent today”.

Husky Soft Stop is available for wooden and metal doors, providing dual soft close and open for doors weighing up to 80kg and soft close only for doors weighing up to 100kg. The kit is supplied with everything required to hang a sliding door – only the track must be specified separately – providing customers with the freedom to cater for any opening width. For bi-parting doors, two kits can be used together.

The system comes pre-assembled and is concealed within the track upon installation – providing an extremely minimalistic finish.

www.pchenderson.com READER ENQUIRY NO: 0419/0132

0419/0133

April 2019 | www.glassnews.co.uk

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“With HERO we are getting reliable, high performance products which are cleverly designed and manufactured to achieve our cost point but without cutting corners.”

“There is no question that Ultion can deter burglars, even those with blowtorches, and this latest video clearly shows that.” Ultion’s Facebook post from the 15th February, 2019 achieved over 160,000 Facebook views. Homeowners from across the UK watched the video showing how Ultion can withstand attacks from blowtorches.

READER ENQUIRY NO: 0419/0134

www.glassnews.co.uk | April 2019

oint lockin

a re s o l u ti o n

le ss

ste el h a

More details are at: www.mila.co.uk and www.tingdene.co.uk.

To see the video for yourself look for Ultion on Facebook and on Twitter @UltionLock. For information on Brisant Secure visit www.brisant-secure.com, e-mail sales@ brisant-secure.com or call 01924 410200.

Mick Taylor added: “Mila are proving themselves to be a valuable partner to Tingdene, living up to their promises and justifying their excellent reputation in the market.”

Nick Dutton, CEO of Brisant Secure commented: ‘There is no question that Ultion can deter burglars, even those with blowtorches, and this latest video clearly shows that. The crime statistics and the pressure on police resources mean that we have to make our homes more secure and the doors we fit super secure.’

ain

Fi r e

Mila began by supplying just its HERO window and door handles to Tingdene in September 2018, but the park home specialist has been so impressed with the delivery reliability and customer service provided that it is now buying almost all of its hardware from the Daventry based specialist.

This latest video clearly shows that Ultion is proven to withstand attacks from blowtorches. Ultion’s molybdenum core will withstand a staggering 2,623 degrees Celsius, so even if the handle is destroyed in the heat, Ultion stays firmly locked. It was also posted in response to many concerned homeowner enquiries through social media. It’s caused quite a stir with 235 comments and over 700 shares on Facebook.

ti- p

a re

Burglars using blowtorches as a means to force entry into properties, gained widespread national coverage in February in The Mirror, Sun and Daily Mail. With reported crime on the rise and police numbers dwindling, stories like this are become increasingly common.

Buyer Mick Taylor explained what makes the HERO range so attractive: “The homes we manufacture are destined for parks across the length and breadth of the UK and often overseas, so we simply can’t risk expensive remedial visits resulting from hardware failures on any of our windows and doors. In a competitive market, we were looking to reduce the cost of our hardware without compromising on the quality, and that is exactly what we have been able to achieve with Mila’s HERO range.

Your complete hardware solutions partner

Tingdene is one of the leading park home and holiday lodge manufacturers in the UK, producing classic and contemporary homes for residential parks, holiday centres and marinas. It manufactures its own windows and doors for all these homes, fabricating around 100 PVC-U frames per week at a bespoke factory in Wellingborough.

ste

It was the competitive price of Mila’s HERO window and door handles which triggered the initial enquiry from park homes specialist Tingdene Homes, but it was the product quality and service back up which persuaded the team to make the eventual switch to HERO from their previous hardware supplier.

ULTION GENERATES 160K WEEK FACEBOOK VIEWS

0419/0136

TINGDENE HOMES CHOOSES MILA’S NEW HERO RANGE

o o r h ard w

For more information contact us at:

0161 796 7268 www.uapcorporate.com

READER ENQUIRY NO: 0419/0135

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

UAP: AN INNOVATIVE AND ECO-FRIENDLY HARDWARE MANUFACTURER Editor of Glass News, Chris Champion, attended a trade press day at UAP based at Whitefield, Manchester, to see the developments at the company following the buyout by Maven Capital Partners. When attending a trade press day it may be expected that any article written as a result would launch into the success of the company, its products and its hopes and aspirations for the future. However, when visiting UAP’s trading estate at Whitefield, Manchester, and meeting up with CEO, David Jennings, it’s the whole ambience of the place and what the company stands for that makes the biggest impression. Charitable works of all kinds are rife within our industry, with all kinds of sponsored activities to raise money for good causes happening across the industry but in the case of UAP it is slightly different. Not many companies take their responsibilities for the environment, and for the good of others less fortunate, so seriously. While UAP is a £17m turnover company experiencing 20% year on year growth, it is by our industry standards, a medium sized business but UAP have built 5 schools and a hospital in Nepal, in Bhimphedi in the Makwanpur district, as part of their involvement with the Development of Women and Children Centre charity, and have done it quietly and efficiently simply because they think it is the right thing to do. They are now a carbon neutral company and have planted over 50,000 trees in Thailand. We all try and do our bit for the environment with low power light bulbs and recycling of waste but UAP go to another level whereby, currently, 70% of their power requirements is from their own

Locksmith kits

systems and David Jennings is aiming to increase that to 100%. The whole Whitefield estate seems to be a nice place to work and I had forgotten that I had eaten at their canteen some years ago – the food is excellent and there is even a nicely appointed terrace to be able to relax and eat out in the sunshine. Although staff canteens were common back in the ‘80s, this has been a company cost that many have now let go: not so in the case UAP! Staff welfare and camaraderie are important elements in making UAP a caring environment in which to work and provide exceptionally high standards of service to their customers. There is no doubt that UAP has come a long way from importing door knockers back in the ‘90s to becoming one of the largest hardware suppliers to both the UK and 25 other countries around the world but that is exactly what has been achieved. Starting as Universal Imports, the name changed when David was on a working visit to India in 2000: “We needed a shorter name than Universal Imports to put on hardware. I had a long, long journey to India followed by a 6 hour drive in a car whose exhaust fell off half way and needed welding back on. After 6 hours we arrived at a factory which was called Akhil, in temperatures in excess of 120 degree. As you can guess, by now I was not in the best of moods. The factory owner steps up and says ‘are you happy.’ ‘No I’m not’ came my reply. To which he repeated the question with an even more gritty reply. He then pointed to a sign he had painted – Universal Akhil Partnership …UAP… ‘Are you happy’ in his broken English. That was a godly event and the 3 letters have been used ever since!” The distributor of decorative door hardware, specialist locksmith tools and security products now offer over 3,000 product

CEO, David Jennings

A rig for testing tensile strength

Part of the Fullex warehouse

lines and all from their base in Whitefield, Manchester. In fact, visiting their site is an interesting experience as they are constantly taking on additional units at the trading estate that they own, such that it won’t be long before the whole site is taken by UAP premises.

also always concerned about the price to the customer as we are well aware of the pressure they are under from their own customers. That’s why we will often carry an increase in the price of raw materials until the position becomes untenable. Fortunately, our customers know how we operate and appreciate that if a price increase is necessary, it will be as a last resort.”

There are 50 members of staff that includes 10 external sales staff that cover the UK and Ireland to provide exceptional service to their customers wherever they are based. The external sales staff are partnered by an internal account manager and the service they offer is both slick and personal. David Jennings: “Our whole company ethos is based on high quality service. Hardware is a component that customers expect to be available even though in most cases the products have been made in Far East. That’s why we hold around £5.5m worth of goods in stock at any given time. We are

WHAT MAKES UAP DIFFERENT FROM OTHER HARDWARE SUPPLIERS? “The fact that we design well over 90% of our products in the UK is well known and our technical knowledge is second to none.” Said David. “We initially began importing door knockers and the standard door knockers supplied were made from brass and then lacquered – there was no PVD, stainless steel or zinc options. If you wanted a product with a hole in it then you had to drill it yourself; if you wanted a product coloured white or black then you had to go and get it powder coated yourself. The stories of famous companies having their staff use Tippex to cover up where the white powder coating had been missed are, sadly, true.” “We knew there had to be a better way, which is why we went directly to the factories to see how things were done. We went directly to the buyers to see how they wanted things done and as a result became the first company to supply pre-finished products! Everything, from start to finish was completed at the factories and products were ready to be handed to the customer

April 2019 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

and the acquisition of City Safe UK providing a southern base for locksmith tools and security products.

David Jennings talks to the trade journalists about UAP’s history and future aims

The locksmith department

David Jennings explains to Glass News' Emma Champion the issues surrounding burglary using the gas blowlamp

An example of own branding. In this case for Timpsons From where it all began....the humble door knocker

A wide variety of apparatus for product testing

right off the shelf – whether they wanted black, white, brass or chrome. As we increased our product lines, we started to investigate door hardware in coastal areas and how the different conditions affected them. It was an incident at Windscale in Cumbria which led to the production of the first hardware using an electrophoretic coating rather than a standard clear lacquer, and with it we were able to offer extended lifetime guarantees. We were also the first company to use PVD Gold on zamak for our door knocker collection.” “Hardware tarnishing in Swansea in the early noughties created the need to pioneer stainless steel letterplates that resisted corrosion. There was an incident in Swansea where several hardware manufacturers had PVD coated products on doors, however every product had rusted. I went down to Swansea to investigate the problem. Walking along the coast I noticed a metal lifeguard box that had not rusted, unlike all the hardware. After a bit of investigation I found out that the box was made from stainless steel, and this eventually lead to the Nanocoast revolution!”

www.glassnews.co.uk | April 2019

UAP’s interest in the whole issue of locks and the need to foil the criminal fraternity has been instrumental in driving the company’s expansion. In 2007 lock bumping was quite new, and UAP developed Pickbuster, which was a high tack lubricant which was easily applied to the inside of a cylinder lock, protecting against bumping. They sold a lot of this product to homeowners, with it being heavily promoted on QVC. They were then the first to introduce an anti-bump cylinder using Pickbuster (nowadays UAP cylinders are mechanically anti-bump,) and they developed the sacrificial cut shim to stop banana shaped cylinders when they are dropped during the manufacturing process. In 2009 they launched Tradelocks, the UAP brand for locksmith tools and equipment and it was at this point that the company stopped making glass and windows to concentrate on hardware and the Tradelocks brand. By 2011 they had a locksmith department offering in-house locksmith services for keyed alike and mastersuite cylinders and in 2012 they spotted a gap in the market for window and door security for households in the DIY market and launched Max6mum Security. The ability to test products to ensure suitability to environments and applications is key to the success of a hardware business and a variety of testing apparatus formed their own testing facility with salt spray, all weather and UV machines as well as cycling machines for letter plates, hinges and so on. However, product development

In a strategic move to establish UAP even further into the fenestration and door industry, at the end of 2016 UAP acquired Fullex Locks, a company with a brand reputation and high quality products that have been specified by local authorities and architects for many years. The SL 16 multibolt and multi point lock, the Crimebeater series of locks and the Gemini for locking French windows are all well known and respected products within the industry and the PAS 24 and Secured By Design approvals have made them popular products with fabricators. With the acquisition of Fullex comes the Fullex Testing Centre that is currently being rebuilt at Whitefield and this UKAS accredited Testing Centre will be an important addition providing testing facilities for the industry. However, although UAP has developed rapidly it was recognised to go even further additional senior management and funding would be required in today’s competitive world. The £20m buyout by asset manager Maven Capital Partners provides the funds to ensure that UAP continues to grow and provide the excellent service it has become known for. And what of the future? Quite simply UAP wants to continue being the go to choice for long term partnering and solution based iromongery supply. They want to continue to develop their fire rated products and electronic lock solutions, grow the Fullex brand and ensure they are at the forefront for the fast changing security requirements of our age. Some 80,000 cylinders per month are sold by UAP, including 40,000 1 star locks and 20,000 3 star Kinetica locks. Impressive numbers and ones that keep increasing.

AutoLock Fire by Fullex

and innovation was always going to make the difference between UAP and other hardware companies and bringing in 3D printing made the difference in speeding up the design through to production stages. Now with 5 3D printers, UAP are constantly innovating in the hardware arena. The lock side has continued to expand with keying for automobiles, full locksmith training courses having purchased 1st Call Lockouts, becoming the master distributor in the UK for Keyline key cutting machines,

“Apart from continuing to grow the business, our drive to being carbon neutral and virtually grid neutral for electricity will continue. We’re generating 84Kw currently across our 6 buildings and have thermodynamic water heating linked to our solar panels. And when you visit us in your electric car you will know you can get home safely as you can charge it up at our customer charging point!” commented David Jennings.

READER ENQUIRY NO: 0419/0137

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LIFE ON THE ROAD WITH REHAU’S SAM TYNAN In 2017 REHAU welcomed Sam Tynan to the team in a specially created role that would see him take to the road and foster new relationships with many trade counter and domestic installation businesses across the country. As the trade sales support representative at REHAU, he handles both large and small trade counters and offers support to customers wherever necessary. Although holding a first-class degree in Product Design Engineering paired with previous experience in software sales, having no history in the windows industry made Sam’s first year at REHAU a learning curve, but one that has reaped rewards and he has thoroughly enjoyed the challenge. With much of his time spent travelling to visit trade counter businesses and REHAU installers, building meaningful connections with his customers who previously had perhaps received little direct support has been key to Sam’s success. It’s also been a very rewarding part of the job as through meeting with customers face-to-face and building a rapport, Sam has been able to expose clients to new products and services that they may have been unaware of.

His position and familiarity with the brand also mean he can explain why certain products best suit each business’ customer base. In addition to this product awareness, Sam has also been key in building the profile of the REHAU Partner Portal – an online tool where customers can access marketing collateral and personalised content. Sam said: “There’s been a lot to learn since working with REHAU, but I’m really happy with how this role has developed and been received by all the customers.

space of time. In the past, the manager would have gone to a different systems house, but now they are able to contact Sam, who is able to give them the solution they need. Providing this service has also allowed Sam to get to know the branch managers on a more personal level than REHAU has had with them before. This is a positive step forward and adds to the family element of REHAU. Since joining the team customers have been highly complimentary of Sam, with some

“From a marketing perspective it’s been a great time to start the conversation as well, thanks to the portal. The personalised content that REHAU provides has put them at the forefront of innovation, and it has been received very well. The customers are pleased with the extra information that they have obtained and are now aware of a wider range of REHAU products.” As well as supporting with marketing, Sam helps trade counter managers to source products if their usual fabricator cannot provide them. Sometimes the solution needed is too small for a fabricator or they may be too busy to provide it in a short

saying the advice he gives is invaluable and others praising the great working relationship he has built with their staff. Sam said: “It’s been great working with such a premium brand that holds great values and really look after their employees. At first, my presence was unusual to many of our customers, but now they truly appreciate and rely on the knowledge that I can share with them.” For more information visit www.rehau.uk. READER ENQUIRY NO: 0419/0138

0419/0139

April 2019 | www.glassnews.co.uk

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CAREERS

AVANTEK ADDS ONE TO THE TEAM Vital to keeping the lifeblood of the fenestration industry pumping, fresh minds, young people and new ideas need to be recruited. One of Avantek Machinery’s operational priorities is to bring in young people with fresh eyes and talent for working with specialised window fabrication machinery. With a decrease in skilled workers reaching critical levels because of the percentage of experienced staff reaching retirement age, the need for young people to discover the fenestration industry is now more important than ever. Like its sister company, HL Plastics, Avantek is committed to bringing young people into the industry by offering comprehensive, rewarding apprenticeships. Recently, Avantek had another apprentice finish his programme and we sat down with him to hear his story. Kieran Heywood was introduced to Avantek by his friend James Barker. James was the first apprentice to work at Avantek and finish his programme – and he knew that it would be something that Kieran would enjoy. Kieran was working at a retail establishment at the time; he’d finished school and knew that University wasn’t something that he had any interest in. He wanted to get paid to learn and start a career at the same time – which is why he sent in his apprenticeship application to Avantek Machinery. ‘I had an interview with one of the Directors, who gave me a tour of the facility. The site was immaculate and everything that they did was incredibly interesting. I knew straight away that this was somewhere I could see myself working.

BUSINESS MICROS PUTS ITS TEAM INTO THE SPOTLIGHT As it celebrates its 40th anniversary, Business Micros is paying tribute to some of its longest standing staff and those behind the scenes who have helped to make the company the industry’s favourite software specialist. Among them is Vince Kelly, now the New Project Leader based at the Dumfriesshire programming centre, but originally a YTS trainee way back in the 1980s under Business Micros’ original founders Des Sharratt and Alistair Fyall. ‘I began my apprenticeship in mechanical engineering in 2014 and since then have learned a lot. I’m now the head of the parts department at Avantek. I read electrical and pneumatic drawings, do stock takes, assist customers in replacement parts and order what’s needed for the company. In July 2018 I finished my engineering apprenticeship and in 2019 I received my NVQs.’ Since beginning his apprenticeship, Kieran has excelled in his studies and exceeded his quotas and targets for parts sales at Avantek. When we spoke to Avantek’s Service & Parts Manager Dominic Gillett about Kieran, he gave us rave reviews and explained why apprenticeships are so vital to the company. ‘Many of our employees have to go abroad to learn about the machines our suppliers manufacture. They’re specialised machines and you can’t just send a guy out of the country who has no idea about the machine or what it will be used for. Kieran now has the basis to go onto these machinery processes, having done an excellent job within his apprenticeship, and is a valued member of the Avantek team.’ Discover more about Avantek Machinery at www.avantekmachinery.co.uk. READER ENQUIRY NO: 0419/0140

At the age of 17, the job title Junior Programmer actually involved quite a lot of tea making, but Vince’s passion for programming meant he progressed quickly through the ranks and over the past 35 years he has worked on all of the company’s most iconic software programmes – from Quest to WinStar, Evolution and eventually EvoNET. He is currently working on the programming for the next generation of software to be released by Business Micros soon. From a software perspective, it’s hard to overemphasise just how much the industry has changed during Vince’s time. As he explained: “Early software programmes such as Quest were written with just a few thousand lines of code because the software needs of customers at that time were so limited. Now, as you can imagine, our latest programmes have millions of lines of code and that’s constantly increasing as we keep up with demand from customers who want our software to do so much more for them. “In the early days, most of our customers were fairly small, owner managed businesses producing relatively few windows per week – almost all in the same profile system and almost all in white - and they just wanted the software to help in their manufacturing. Now, our customers

are huge national companies with diverse product ranges who want to integrate our software across their sales, manufacturing, logistics and accounting operations. “Looking ahead, we are still nowhere near the limit of what software can do to improve efficiency in our industry. With the advent of AI and even drone technology, we’ll undoubtedly see lots more exciting innovation coming at us at an ever faster pace.” 35 years is a long time to spend with one business but for Vince, Business Micros is an extension of his own family – in fact, his sister Lisa Lockhart works there as well. He added: “From the very top down, I have always been treated with kindness and respect here and been given the same kind of support that you would hope to get from your own family. That’s worth a huge amount and explains why there are so many of us here who have been with the business right from the early days and are still as motivated and committed as ever.” More details at: www.businessmicros.co.uk. READER ENQUIRY NO: 0419/0141

NEW APPOINTMENTS

BUSINESS SUPPORT STRENGTHENED AT CARL F GROUPCO New assistants have been appointed for Carl F Groupco’s Marketing and IT departments. The company’s latest recruits join the hardware distributor to support its focus on innovation, communication and service. Charlotte Edwards takes the post of Marketing Assistant, reporting to Marketing Manager Clare White: previous posts for Charlotte have included Digital Content Assistant. Joshua Agger reports Steve Lamb, Carl F Groupco’s head of IT:

www.glassnews.co.uk | April 2019

he takes the role of IT Support Technician which is the role he fulfilled at his last company. Charlotte will assist in Marketing functions including advertising, PR, social media and online promotion for the company’s extensive hardware range. Current focus includes publicity for SmartSecure, the Smart locking and access control innovation pioneered by Carl F Groupco in 2016 which put the company at the forefront of Smart tech solutions.

The support role for Joshua will include assisting colleagues with their IT requirements and contributing to the development of programmes such as Carl F Groupco’s established CRM and MRP systems that enable the company to maintain its stringent service levels. Tel: 01733 393330 - www.carlfgroupco.co.uk Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_ SmartSecure

Latest appointments at Carl F Groupco are Charlotte Edwards, Marketing Assistant (left) and Joshua Agger, IT Support Technician READER ENQUIRY NO: 0419/0142

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NEW APPOINTMENTS

CAREERS

NEW APPOINTMENT AT ODL EUROPE ODL Europe, supplier of the market-leading TriSYS frame system, the Capstone composite door slab and Blink enclosed blinds has further strengthened its management team with the appointment of Ian Glenister as Technical Sales Manager. Having worked directly within the fenestration industry for 37 years, across all market sectors, Ian brings with him a wealth of exceptional experience and in-depth industry knowledge. His experience includes production management, product development, testing and compliance and supply chain management.

Commenting on his appointment, Ian said: “I am delighted to join ODL Europe at such an opportune time. The company is renowned for its product quality and the strength of its partnership with Capstone is truly exciting for the composite door market. The company continues to invest to bring new technically-lead products to the market and I am pleased to have joined such an innovative business.” Ian joined ODL Europe in January this year. Commenting on his appointment, Managing Director of ODL Europe, Nathan Barr said: “We are delighted to welcome Ian

LINIAR GOES FOR THE HAT TRICK to the team. Ian is well known in the industry and has a vast knowledge of the market, across all sectors. We are pleased to find such a committed and experienced professional and Ian’s appointment will ensure we maintain our momentum as demand for our product range continues to grow.” Tel: 0151 933 0299 www.odl.com/europe.htm READER ENQUIRY NO: 0419/0143

NEW APPOINTMENTS

QUICKSLIDE BOLSTERS SALES TEAM As a company that prides itself on the quality and depth of its customer service, West Yorkshire based fabricator, Quickslide, is pleased to announce the addition of four new sales team members, which the manufacturer says will further improve the service and support it offers to its trade partners. Trevor Copley, who brings with him previous experience of working within the window fabrication industry, joins as an Order Processor, while Tracy Wilson – who previously worked at Quickslide in the customer services department – returns to the fold as a Sales Account Manager. Sales Account Managers Stephen Kelsey and Joshua Boyes, both of whom also have previous industry experience, complete the new team line-up. Tom Swallow, Sales and Marketing Director, commented: “I’m delighted to welcome the new members of our sales team, and I’m

especially pleased to see Tracy again as she re-joins the Quickslide family. Tracy used to manage our customer services department, so she’s perfectly placed and understands things from the post-sale point of view as well, which helps massively. “All four have a really positive attitude, are committed to the customer experience and understand the importance of continuous improvement. Their combined industry experience is also a distinct advantage. Stephen, for instance, started manufacturing windows at the age of 16 and worked his way up from there, so he’s always lived and breathed this industry.” Tracy Wilson commented: “I’m really happy to be back at Quickslide, and while my short-term goals have been to establish excellent working relationships with my customers, my long-term goal is to help them grow their businesses, which will in turn allow Quickslide to grow too.” Trevor Copley added: “I’m looking forward to learning more about the large range of products at Quickslide, building relationships with customers and colleagues and using my 32 years of experience in the industry to further enhance any future roles at the company.” www.quickslide.co.uk READER ENQUIRY NO: 0419/0144

While cutting-edge systems company Liniar has been hard at work designing groundbreaking new products before the FIT Show in May, that’s not all they’ve been up to. MANUFACTURER OF THE YEAR AWARD In 2018, the marketing team at Liniar entered its trading company HL Plastics into the 2019 Midlands Business awards in the ‘Manufacturer of the Year’ category. Following the announcement that they’d been selected as one of three finalists, an intensive panel interview took place in early November. Business Development Director Tony Basile and Business Development Manager Charlotte Curtis explained about the company’s culture of innovation, investment and people development, then waited for results. At a prestigious award ceremony on 8th March, Tony and Charlotte found out they’d won, beating two other well established manufacturers – including a company which has been running for more than a century! The judging panel concluded that Liniar’s innovation and the passion showed by the company’s employees made it their pick for the overall winner of the category. Charlotte commented, “The panel interview was quite daunting, but we’d done our preparation and had all of our key statistics to hand. The 20 minute time slot flew

by, and the interviewers asked so many questions that we ended up over-running by 10 minutes, so we knew it had gone well – but we didn’t expect to win, so it was a fantastic surprise on the night!”

APPRENTICESHIP AWARDS On the same day, Liniar’s Training Coordinator Paula Wright, Logistics Director Jeff Newton, Admin Manager Amanda Walker and apprentices Belinda Doyle and Jodi Storer attended the Made in the Midlands Apprenticeship Awards. Liniar is very vocal about how committed the company is to bringing in fresh talent and providing opportunities to local youths and current employees. Belinda and Jodi were both short-listed for the awards with Belinda in the Respect category and Jodi in the Pride category. With over 3,000 apprentices working with CT Skills, the provider in partnership with Made in the Midlands, it was an honour for both girls to be included in the shortlists. On the day, Belinda Doyle was named as the winner of the Pride award, winning an £80 voucher to Zizzi’s restaurant.

PARTNERSHIP AWARD While at the same event, it came as a total surprise when HL Plastics - home of the Liniar Brand - was awarded the Made in the Midlands Partnership award. The organisers behind the Made in the Midlands Apprenticeship Awards told us why they chose HL Plastics for this honour, citing the company’s relationship with CT Skills having been built over many years and the support the company always gives to its apprentices. Cath Albans, CT Skills’ Key Account Manager said, “The Partnership Award isn’t just about apprenticeships though, it’s about working together with our employer community to support those in less fortunate positions across our region. HL Plastics as a company is a fantastic example of this - their commitment to their learners and their partnership with us is exemplary.” Winning three awards on the same day beats all previous records for the innovative systems company! Find out more about Liniar’s apprentices by viewing the video at https://www.liniar.co.uk/videos/liniarinvesting-in-apprenticeships. READER ENQUIRY NO: 0419/0145

April 2019 | www.glassnews.co.uk

CAREERS

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CHASE TAYLOR

Would you like the opportunity to learn more about employee retention, salary banding or even how to find the right career move for you? Then look no further than Fenestration recruitment specialist, Chase Taylor exhibiting at this year’s FIT Show on Stand I35!

With a bigger team and an even bigger stand, Chase Taylor are bringing something a little different to this year’s show. Digging deep into their Brummie roots (for some of the team at least) Chase Taylor will be inviting the window, door and glass industry into their humble garrison to talk about all things recruitment. Approaching their 7th year in business Chase Taylor has grown from a small office of two to an office of nine specialists all dedicated to providing a service different from other recruitment agencies. This is

their 5th year exhibiting at FIT and will be bringing with them almost 100 years combined experience specifically within the fenestration industry. Their consultants boast extensive knowledge to all areas of the window and door industry from Installers right through to Managing Directors. Visitors and exhibitors of the FIT Show will be able to profit from Chase Taylor’s invaluable knowledge, whether you’re a company looking to attract the right talent, or a candidate seeking a new opportunity within the industry. Throughout the show the Chase Taylor team will be providing tips on writing a stand out CV, how companies can attract new candidates including salary banding and employee retention. A

‘matchmaking’ service will also be on offer for prospective employers and employees to create a perfect specification for roles or candidates they are seeking. Being the No. 1 fenestration recruitment specialists within the industry, Chase Taylor take the time and effort to find the right candidates for the right roles; everyone is looking for something different and experience is only one facet of the ideal recruitment mix. This is highlighted by the team and the importance of attending the FIT Show, taking every opportunity they can to further develop their knowledge of the industry’s latest innovations and products.

“The FIT Show is always a priority date in our diaries. We love meeting up with our existing clients and candidates as well as building on new and existing relationships. There’s no better opportunity to learn more about the exciting industry we work in.” Managing Director, Mat Gibson will also be taking to the stage as part of the FIT Show learning programme sitting on the expert panel during ‘Skills Thursday’. Joining the ‘Fenestration, so what?’ panel on Thursday 23rd May at 11.00am, Mat will provide an insight into the career opportunities available across the industry, as well as offering candidates advice on how to get off on the best career path. Mat will also be offering guidance on talent attraction and retention in this current market throughout the show. Although based in the West Midlands Chase Taylor cover vacancies across the whole of the UK as well as international roles. The opportunities within the industry are vast and this is highlighted in the increasing number of exhibitors present at the FIT Show as well as the exciting new launch of visit glass. “The whole team are looking forward to the new aspect visit Glass will bring to the FIT show and are looking forward to seeing the amazing technology and equipment on display. The addition of this dedicated sector sees the FIT Show is going from strength to strength each year.” Whether you’re an employer with recruitment needs, or a candidate looking for your next move, everyone is invited to stand I35 to find out why Chase Taylor are the ‘go to’ agency for all fenestration recruitment. “We believe in making recruitment risk free, quick and simple. Offering transparent fees and attractive terms - whatever you are looking for, we are here to act as your expert adviser and service provider.” To top this off Chase Taylor are also offering an exclusive FIT Show discount on all vacancies registered during the show (21st – 23rd May). To find out more about how Chase Taylor can assist in your recruitment or your career move contact a member of the team on 01543 897800 or email at info@ chasetaylor.co.uk. You can also find the latest Chase Taylor vacancies online at www.chasetaylor.co.uk. Be sure to get your ticket to the event of the year and come and say hello to the team on Stand I35.

READER ENQUIRY NO: 0419/0146

www.glassnews.co.uk | April 2019

CAREERS

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NEW COUNTRY MANAGER JOINS

HYDRO BUILDING SYSTEMS

As part of Hydro’s continuing growth within the UK, Olivier Vincent joins the company as Country Manager. Bringing with him over twenty years of experience within the fenestration industry, Olivier will be responsible for developing the market as well as driving sales and technical organisation. Specialising in finance, operations and sales, Olivier brings with him extensive knowledge of Building Systems operations, having previously worked across the Hydro Group as General Manager for Technal France and Chief Operations Officer for Sapa France.

“I am looking forward to working with the UK business to drive our strategic ambitions. This is a challenging time for the business with Brexit imminent, but we are also experiencing exciting innovations within the business, such as our postconsumer scrap initiative.” 90

“Hydro Group is a world leader in aluminium solutions that encompasses the brands Sapa, Technal and WICONA. Through its globally renowned Sapa Technology Hubs, the group is shaping a sustainable future, with innovative products that satisfy and surpass customer expectations, in line with demands of CSR and increasing environmental regulations.” Most recently, Olivier has been successfully managing the Technal Export business and specialised Industry applications under the French Askey brand. Commenting on his new role, Olivier said “I am looking forward to working with the UK business to drive our strategic ambitions. This is a challenging time for the business with Brexit imminent, but we are also experiencing exciting innovations within the business, such as our postconsumer scrap initiative.” Hydro Group is a world leader in aluminium solutions that encompasses the brands Sapa, Technal and WICONA. Through its globally renowned Sapa Technology Hubs, the group is shaping a sustainable future, with innovative products that satisfy and surpass customer expectations, in line with demands of CSR and increasing environmental regulations. For more information on Hydro Building Systems, please visit www.hydroextrusions.com.

Olivier Vincent

READER ENQUIRY NO: 0419/0147

April 2019 | www.glassnews.co.uk

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ADVERTISE WITHIN THIS SECTION FOR A WHOLE YEAR, FOR AS LITTLE AS £295 + VAT

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