Installer Focus

STEVENSWOOD GIVES YOU ALL THE HELP YOU NEED

Leading window, door and conservatory supplier Stevenswood has created a dedicated technical team to offer expert guidance for installers fitting their conservatory products, from complete conservatories to lantern and flat roofs.

The nationwide chain - which supplies products by Ultraframe, Supalite and Atlas - has appointed a crack team of advisors led by Craig Scott, the company’s Sales Director. Stevenswood have created the team due to a rise in demand for expert help in this technically challenging area.

The office-based Central Support Team has experts dedicated solely to helping customers fitting conservatories. The team will be on hand by phone or by email to give detailed advice and offer unsurpassed technical know-how gathered through years of on-the-job experience. Conservatory experts Alastair Nicol and Andrew Towell provide support on specification enquiries and provide quotes on the most up to date software to enable our customers to show professional drawings to their customers. The team of five will include Chris O’Neill, Technical Manager, who will also be in the field and offering onsite technical support. Chris has a wealth of experience in the conservatory industry having previously been technical manager for Ultraframe. He will be available to advise on the best products for an individual project and can help with specification. Installers will now have more access to expert help to enable them to finish projects more efficiently and ensure that their customers have total confidence in the installation.

Craig Scott said: “Our mission at Stevenswood is to make life easier for window installers by providing great quality products, excellent customer service and competitive prices. “We are here to give the benefit of our experience and expertise and to offer support to customers specifying and installing conservatories. We look forward to helping all of our customers from design to installation.” For more information see stevenswood.co.uk or email roofexpert@stevenswood.co.uk.

EVERY TOOL YOU NEED IN THE NEW GLASS AND GLAZING BROCHURE FROM CRL

Featuring all the tools and accessories needed to install glass safely, accurately and efficiently, the new Glass and Glazing Brochure is now available from CRL.

Packed full of over 200 pages of products, the latest brochure has been updated for 2021 with a new look and all the latest products and solutions available from the market-leading providers of architectural metals, glass fittings, and professionalgrade glazing supplies. With over 50,000 products available from CRL in total, if you can’t find what you’re looking for in the brochure, visit www.crlaurence.co.uk or call 01706 863600 for the full range. The easy-to-navigate brochure has sections for glass handling, silicones, sealants and tools, mirror products, mastics and adhesives, cleaning and surface protection, glazing accessories, glass hardware, protective screens, safety ppe, glass cutting and glass processing. Within each section, every product is clearly displayed with full-colour photography, a description of the key features and benefits and catalogue number. This makes placing orders a very simple process that can be done online 24/7 for fast shipment from the CRL warehouse. reference tool for anyone in the glass and construction industry. For copies of the brochure and more information call CRL on 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk.

ADMINBASE EMPOWERS INSTALLERS TO CONQUER CHALLENGES

With a plethora of supply chain issues set to far outlast the worst of the pandemic, installers are bearing the brunt of the consequences. A robust installer management system has never been more critical, which is just one of the reasons why the fully integrated solution from AdminBase is proving popular with installers.

“With labour shortages, price increases and product availability affecting suppliers literally day by day, it is becoming increasingly difficult for fitters to plan a week’s work, let alone a month or more,” explains Rhonda Ridge, author of AdminBase. “The best installers can hope for in the current climate is honesty and openness from suppliers. The more information they have and the quicker they have it, the more chance they have of being able to plan around the disruptions. Projects may still need to be delayed and timescales moved around, but if installers know what’s coming, they can be truthful with their customers and pre-warn them of any changes to the schedule. “This is where AdminBase is giving installers a huge advantage. Our carefully designed installer management system holds records for each job a fitter has on their books and these records contain the detail of any materials ordered for that job, including supplier references. Having all this information in one place makes it much easier to chase orders with those suppliers. The records also contain order confirmations so installers can quickly see what should be on a supplier’s delivery before it arrives. Proactive installation companies can even produce summary reports that show what deliveries are expected so they can check in with suppliers on orders ahead of the delivery date. This same reporting facility can also be used to highlight items not received on any given order.

“As well as keeping track of orders from suppliers, AdminBase is an essential tool for installation planning,” continues Rhonda. “The system can for example show in one view, all jobs that have every ordered item in stock and so are ready for installation. A second view can show all installations booked in for the following week, that don’t yet have all the necessary materials. Taking this one step further, all this information is fed into the appointments in the Installation Diary on the same system, so that an alert will pop up if a project is booked in and not all the materials have been received.”

Rhonda concludes: “The system in its entirety removes hassle from installers, giving them more time to do what they do best and install home improvements.” For more information go to: https://www.abinitiosoftware.co.uk.