Meetings SA May/June 2014

www.saconference.co.za

MAY/JUN 2014 • Issue 55

A NEW WAY OF SEEING THINGS Reinventing conference content

20

signs that you are an event planner STAY CONNECTED The event planner’s guide to audiovisual FOOD FOR THOUGHT Top restaurants for your next event

SPOTLIGHT You dream it, we make it a reality” Louis Liu, Gwefey group of companies

R50.00 (VAT incl)

Illustration from Conceptual Eyes and Kirsty Galloway

www.saconference.co.za

MAY/JUN 2014 • Issue 55

A NEW WAY OF SEEING THINGS Reinventing conference content

20

signs that you are an event planner

in this issue

46 Technology Lumi provides insight on how to

STAY CONNECTED The event planner’s guide to audiovisual

engage with your audience

FOOD FOR THOUGHT Top restaurants for your next event

48 Corporate gifts What to give your clients

SPOTLIGHT

MEETING PLACES

and delegates

You dream it, we make it a reality”

50 Food for thought Top restaurants to have your

Louis Liu, Gwefey group of companies

ON THE COVER

R50.00 (VAT incl)

16

next meeting at

DESTINATION

KwaZulu-Natal

52 Here comes the conference Consider having your next function at a wedding venue

After 21 years, Complete Exhibitions is no longer just about exhibitions. Rebranded as Compex, this innovative company offers turnkey solutions.

54 Hitting the conference jackpot Casinos offering an all-inclusive experience for delegates

For more, turn to page 4

57 Kopanong Hotel and Conference Centre is the

FOCUS ON ENTERTAINMENT

58 Protea Hotel Centurion is affordable,

08

ideal setting to have your next event

The importance of entertainment What you

INSIGHT

need to consider when booking a corporate act

Qualification vs certification

for your next event

convenient and elegant

24

60 Southern Sun Elangeni & Maharani is synonymous with stylish accommodation and world-class conferencing facilities

10 Top acts Meetings' top entertainment picks

SPOTLIGHT ON

SERVICE PROVIDERS

12 The makings of a legend Louis Liu, owner and

63 Concept G's successful projects are due to their exceptional project management skills

founder of the Gwefey group of companies on conferencing in South Africa

DESTINATIONS

64 Avis M.I.C.E provides a range of transport

46

TRENDS

solutions for all your MICE needs

MICE technology

16 KwaZulu-Natal is an event organiser’s oasis 22 Johannesburg is the city where work

TALKING POINTS 65 Frank Lee Speaking What makes a great industry

becomes play

65 SAACI views Let’s be bold about who we are 66 EXSA views The digital evolution 66 AIPC views Conference centres and their clients

INSIGHT 24 The danger of business tourism Rod Cameron on the dangers of not distinguishing between

working together

leisure and meetings-related travel MEETING PLACES

26 Event certification and qualification Helen

Here comes the conference

Brewer investigates the danger of corporate

50

compliance and qualifications

28 Safety first Mike Lord on the importance of

03 Ed’s letter Beat the boredom 06 Tidbits Meetings' must-know trivia 39 20 Questions Amanda Kotze-Nhlapo, executive

TRENDS 42 Content delivery Conceptual Eyes’s fresh

manager of the South African National

approach to content delivery at events to audiovisual

manager when…

REGULARS

safety and disaster planning

44 Audiovisual The event planner's guide

67 AV views The key to working with clients 68 Miss Meet You know you’re an event

63 Transport solutions SERVICE PROVIDERS

Convention Bureau

40 Sound Bite The Maslow’s chef Dallas Orr

This June, keep your conference on track For reservaƟons, rates, schedules and special packages, please contact us Pretoria t +27 (0)12 334 8459/60 • f +27 (0)12 334 8464/8081 Cape Town t +27 (0)21 449 2672 • f +27 (0)21 449 2067

email info@bluetrain.co.za

CCreatiting Expe p riencecess

ED'S LETTER

Beat the boredom

Publish Publisher Publis her Eli Elizabeth Elizab zabeth Sh Short Shorten orten en Editor Martin Hiller (martin@3Sm (martin@3Smedia.co.za) Smedi ed a.c a.co o.za) Head of Design Frédérick Danton Contributors Helen Brewer, Rod Cameron, Geoff

Donaghy, Andrew Gibbs, Jacqui Higgins, Mike Lord, Larry Pullen, Barine Steynberg, Glenn van Eck Chief Sub-Editor Tristan Snijders Sub-Editor Beatrix Knopjes Senior Designer Hayley Mendelow Designer Kirsty Galloway Client Services & Production Manager

Antois-Leigh Botma

Production Coordinator Jacqueline Modise Financial Manager Andrew Lobban Administration Tonya Hebenton Marketing Manager Hestelle Robinson Digital Manager Esther Louw Distribution Manager Nomsa Masina Distribution Coordinator Asha Pursotham Advertising Ruth Baldwin

+27 (0)11 233 2600 ruth@3smedia.co.za PUBLISHED BY No. 4, 5th Avenue, Rivonia, Johannesburg PO Box 92026, Norwood 2117, South Africa Tel: +27 (0)11 233 2600 Fax: +27 (0)11 234 7274/75 www.3smedia.co.za Meetings May/June 2014 © Copyright.

All rights reserved 2014 www.saconference.co.za SUBSCRIPTION R300.00 per annum (incl. VAT) | subs@3smedia.co.za ISSN 1684-9264

NOTICE OF RIGHTS Meetings is published bi-monthly by 3S Media. This publication, its form and contents vests in 3S Media. All rights reserved. No part of this book, including cover and interior designs, may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from the publisher, nor be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition being imposed on the subsequent purchaser.

While every precaution has been taken in the preparation and compilation of this publication, the publisher assumes no responsibility for errors, omissions, completeness or accuracy of its contents, or for damages resulting from the use of the information contained herein. While every effort has been taken to ensure that no copyright or copyright issues is/are infringed, 3S Media, its directors, publisher, officers and employees cannot be held responsible and consequently disclaim any liability for any loss, liability damage, direct or consequential of whatsoever nature and howsoever arising.

ENDORSED BY

F

ROM THE CATERING to the décor, you have created a spectacular conference. However, halfway through the opening address, delegates start to doze off. The content delivery has let you down again.

Delegates attend conferences (and exhibitions) to gain insight and learn from their industry peers and it is important to get the speaker’s message across in the most effective way. As a conference organiser, it is your job to advise your client on the best possible way to do this. Technology has always played a major part in content delivery. Gone are the days when PowerPoint presentations would suffice – interactive presentations are a must. Technology is also changing the way that exhibition stands are being built and how visitors engage with the stand. The digital era is about engaging with content and you need to ensure that your conference and exhibition can share information effectively. On page 46, you will find ways to integrate technology into your next event.

So now that you have content that will be engaged with, it is time to make that content shine. Conceptual Eyes, new kids on the conferencing block, have developed a drawing programme, Capture It, which is a visual-strategy support tool designed to support meetings, conferences and events of all kinds. The offering is unique and your clients and their delegates will love it. Want to see what they do, turn to page 42.

KEEP THEM ENTERTAINED

Of course, other ways to keep delegates awake is by having great entertainment. The key to choosing great entertainment is knowing what the purpose and the content of the event is. Ask your client what the outcomes are and then choose an act accordingly.

On page 8, there are great tips on choosing the right entertainment and on page 10 Meetings shares its top corporate entertainment picks.

I have often heard that the only thing that delegates remember is the food and the entertainment. That may have been true, but now you have know-how to get that content remembered.

Until next time,

PS: Thanks to Conceptual Eyes for their wonderful illustrations throughout this issue.

MY FAV

FINDS

MEMBER OF

EARN CPD POINTS BY READING MEETINGS Take the online Q&A Test and start accumulating credits today. Wherever the red CPD sign is shown, the opportunity for recognition and reward is available. Go to miceacademy and follow the requirements.

ACTIVITY Adventures With Elephants, Bela Bela. Having lived with elephants since 1988, the Hensman family offer a truly unique look into the world of elephants. Their experienced and passionate handlers will share with you their extensive knowledge and understanding of these extraordinary animals.

Adventures With Elephants provides you with an inspiring and comprehensive hands-on interaction giving you the opportunity to fully explore, as well as quench your desire to learn more about elephants. adventureswithelephants.co.za

MEETINGS l MAY/JUN 2014 •

3

Don’t EARN CPD miss the July/August edition of Meetings POINTS BY READING For reservaƟons, rates, schedules and special packages, MEETINGSplease contact us

Take the online Q&A Test and start accumulating credits today. Wherever the red Pretoria CPD sign is shown, the opportunity for t +27 (0)12 334 8459/60 • f +27 (0)12 334 8464/8081 recognition and reward is available.

Go to saconference.co.za/cpd and follow Cape Town t +27 (0)21 449 2672 • f +27 (0)21 449 2067 the requirements.

email info@bluetrain.co.za

COVER STORY

Coming of age and event infrastructure. These are complemented by an extensive stock of furniture, a wide range of electrical and other hiring options.

Compex is structured like the fine mechanism of a watch, each business wheel links to another; finely tuned, each service cog is synchronised with the adjoining one.

PROVEN TRACK RECORD

After 21 years, Complete Exhibitions is no longer just about exhibitions.

Rebranded as Compex, this innovative company offers turnkey solutions.

There are many advantages to dealing with a single service provider who has a proven track record. Excelling as a service provider cannot be learnt from a book, it is experience accumulated over many years by working across a wide spectrum of event genres.

I

N SEPTEMBER 1971, when John Lennon released the song "Imagine", there was no social networking. Fast forward to 1993, there were no iPads, no cellphones, and the web was virtually non-existent. This was also the year Complete Exhibitions was founded and no one could have imagined the impact that technology would have on the business of events over the 21 years that followed.

CUTTING-EDGE SOLUTIONS It is perhaps not surprising that after 21 years, Complete Exhibitions has come of age and after an extensive review has rebranded itself as Compex. After a substantial investment over the last five years in stock, staff and training, the company is now well positioned to provide their clients and the industry with a fully holistic turnkey solution.

SYNCHRONISED COGS The company is firmly rooted in four core business spheres, namely: shell scheme, system and bespoke stands, audiovisual,

TIMELINE 1992

Registra on of the .co.za domain

1993

Complete Exhibi Exhi ons opens

1994 19

2000

First commercial cellphone calls are made

1995

Sandton Conven on Centre opens

2001

The website compex. co.za was registered

2003

LinkedIn launched

MAKING A REAL DIFFERENCE Corporate social investment plays a pivotal role in the lives of many individuals. Through the support of our clients, staff and suppliers, Compex was once again able to make a significant change in the lives of four special people by giving the gift of sight and mobility.

At the end of 2013 the Compex team donated wheelchairs to two individuals and sponsored cataract operations for another two. Nigel Walker, director and founder of Compex says: “The impact of such focused intervention is immediate and very humbling; you begin to understand the significance you can play in changing the way another person experiences the world.”

From creating engaging experiences that bring people together, innovative solutions that support cutting-edge events to endless service offerings that consistently deliver superior outcomes and CSI programmes that are life changing, one can only imagine what the next ten years will hold for Compex.

2004

2006

Facebook launched

Cape Town Interna onal Conven on Centre opens

2007

Gallagher Conven on Centre opened

1997 Durban ICC opened

4 • MEETINGS l MAY/JUN 2014

Twi er launched

2005 YouTube ac vated

First iPhone launched

SHELL SCHEME AUDIO VISUAL FURNITURE

10

SOLUTIONS

QUESTIONS TO ASK TO ENSURE A PERFECT CLIENT BRIEF

Every client is different. By addressing the following points outlined by Leonardo Tommassini, the manager of operations/ business development at Compex, the exhibitor’s return on investment will be optimised through an effective, innovative and sustainable solution.

1 2 3 4 5 6 7 8 9

10

INFRASTRUCTURE

STAND DESIGN

WHAT IS THE PURPOSE? Why are you exhibiting – is it for a product launch, branding and awareness purposes, public relations or for sales and lead generation?

WHO IS THE TARGET AUDIENCE? Will the visitors to the stand be professionals, the public or school children?

WHAT IS THE BUDGET? This is always the essential question that will let you know what you have to work with.

21 YEARS:

WHAT ARE THE DIMENSIONS OF THE SPACE? Width, length and height.

BUILD WITH EXPERIENCE

WHAT IS THE ORIENTATION? Is it U-shaped, an island, or L-shaped (opened on one side or another)?

WHAT IS MY TIMING? Access for build-up, hand-over time to the client, strike time and time to vacate.

WHAT ARE THE LIMITATIONS? For example: ceiling height, floor-loading, event-specific restrictions (e.g. no catering equipment).

WHAT TECHNOLOGY DO YOU WANT TO USE? From LCD screens, touchscreens or iPads, to interactive displays and holographic imagery, the options are endless.

We believe in the power of engaging experiences that bring people together, innovative solutions that support cutting-edge events, and a seemingly endless service offering that consistently delivers superior outcomes.

WHAT IS THE OVERALL LOOK AND FEEL YOU ARE WANTING? This will determine whether the client needs a hospitality area, a double storey area, space for a demonstration or presentation area; and what type of floor-covering, fabrics, graphics, lighting, and hanging signage they want.

Get in touch with COMPEX and allow us to lend a hand in turning your ideas into reality.

ARE THERE ANY SPECIAL REQUIREMENTS? This will ensure that you can meet the client’s needs. For example, you will need to get underfloor pneumatic tubing to control dentistry chairs, water supply for water features and take greening into consideration if they want a green stand.

2009

WhatsApp founded

2013

There are more cellphones in SA than people

Nicole East 011 262 3444 exhibit@compex.co.za www.compex.co.za

2014

Complete Exhibi ons rebrands as Compex reb

20100 First iPad d launched d

MEETINGS l MAY/JUN 2014 •

5

AND THE WINNER IS…

Meetings' must-know trivia IN

OUT

The Young Professionals Forum (YPF), a fac on within EXSA, which specifically targets the young professional members of the associa on recently held a compe on to have a new logo designed. The logo needed to be unique, adaptable, appropriate and meless. bluCube Exhibi on Design Studio conceptualised various op ons for the logo compe on, exploring themes such as skills, innova on, sustainability, passion, crea vity and professionalism. From the various op ons provided, the consensus was to select the most contemporary and innova ve logo. bluCube directors, Andrew and Gill Gibbs were delighted to receive the news of the win. “The YPF logo compe on has provided us with the opportunity to showcase the skillset of bluCube through throug the medium contemporary, fresh, of contempora design”. innova ve des

MOLECULAR GASTRONOMY (a subdiscipline of food science that seeks to inves gate the physical and chemical transforma ons of ingredients that occur while cooking)

FOCUS ON FLAVOUR PROFILES (foods that naturally go well together)

Source: Chef Dallas Orr, The Maslow Hotel

IT COST...

just R4 million more to rebuild The Maslow, a Sun International hotel in Sandton, than it did for the R246 million Nkandla upgrade. Can you imagine conferencing at Nkandla Convention Centre, complete with fire-pool and disco ball?

Source: Property24

DID YOU KNOW?

#WhyILoveEventPlanning @robwalkerza (Robert Walker) “Making something from nothing and seeing it all come together”.

On Christmas Day in 1497, Vasco Da Gama landed in what is now known as KwaZulu-Natal, while searching for a route to India. He named the area a er the holiday on which he arrived, Natal (Christmas in Portuguese). Durban, the largest city in KwaZulu-Natal, was named a er the governor of the Cape Colony from 1834 to 1838, Sir Benjamin d’Urban.

EVENTS

COACH

CHARTERS

SAFE A

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H

SOURTICA AF DEPE N ND

LUX

BLE DA

Why wait let’s take you there..

6 • MEETINGS l MAY/JUN 2014

CHARURY TERS

CONFERENCES DAILY EXCURSIONS CORPORATE OUTINGS YEAR END FUNCTIONS SCHOOL TOURS SPORT GROUPS TOURING

CONTACT US Tel Email Web

+27 (0) 21 380 4400 charters@intercape.co.za www.intercape.co.za

When choosing the venue for your next conference, choose a glorious one. Choose a venue that offers you the option of all work and all play. Choose a world-class venue with a conference centre and various boardrooms for any kind of meeting or presentation with facilities that cater for 8 to 3000 delegates, with a choice of 26 elegantly appointed venues fitted with state-of-the-art technology.

Choose one with a Level 2 B-BBEE status and flexible facilities to suit your every need. One that offers superb value for money with no hidden costs. Choose the venue that offers award-winning 3 to 5-star hotels and the finest in dining options and spectacular stage shows, all right next door to O.R. Tambo International Airport. Choose a venue at the Palace of Dreams.

ENJOY A FULL RESORT EXPERIENCE And an exceptional value for money offer!

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For more information or to book your event today, contact Emperors Palace Sales Tel: +27 (0)11 928 1103 or call Peermont Group Sales Tel: +27 (0)11 928 1903.

Like us

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Follow us

www.emperorspalace.com

FOCUS ON

Pump it,

louder!

Nietzsche once said, “Without music, life would be a mistake.” For Barine Steynberg and Larry Pullen, any event without music would be a mistake.

M

OST OF THE TIME, if you ask

delegates what they remember about an event, you will be told it's the food and the music. Since we are no food experts, let’s focus on the music.

The presenc presence of a live performer at an event or conference conf gives a completely different am ambience to the function. They create a more intimate and professional feel to your event. In order for thi this to happen, you as the ev event organiser need to know th the following:

WHO TO BOOK W You get two types of corporate band party bands and backgroundbands: music bands. As an event planner you need to determine which type your client requires for their event. A gala dinner or cocktail function is suited for backg a background-music band while for a more re relaxed or party function, a party band is the perfect choice.

INFO THE BAND NEEDS Befo you get a quotation make Before sure that the band has the answers to the th following questions: •W Where is the event?

• Ho How many people will be attending th event? the • Is there a theme or style for th the event?

•H How long do you want them t perform? (The norm is two to s sets of 45 minutes each with a interval) an

The presence of a live performer at an event or conference gives a completely different ambience to the function

8 • MEETINGS l MAY/JUN 2014

• What is the date and time of the event?

• Will the event be recorded?

When you get the quote back, make sure that all the all the hospitality and technical riders have been stipulated. This will ensure that there will be no nasty shocks when you get the final bill.

TECHNICAL REQUIREMENTS Some bands have preferred suppliers that will give you an industry-related rate to supply all the technical requirements for the event.

You can of course use your own suppliers if they have the same equipment that the band needs.

THE VENUE Usually the lighting and technical equipment that venues supply are for speakers and as a result are not suitable for a band. Another important thing to check with the venue is if they have a comfortable waiting area for the band to be in until they are required to perform.

to ensure that this does not clash with your programme.

8 1 2

Generally, to keep a band happy there are three rules: pay them, feed them and quench their thirst.

A band of any worth will normally be very busy and on the road a lot of the time, so if you are having to provide accommodation make sure that each has their own room.

Apply the golden rule: treat them the way you want to be treated. These are people that you are booking and not equipment.

The next time you are deciding on what type of entertainment you want to book for your event, remember these wise words from Plato, “Music is a moral law. It gives soul to the universe, wings to the mind, flight to the imagination, and charm and gaiety to life and to everything."

3 4

5

LARRY PULLEN and BARINE STEYNBERG have many years’ experience in the music industry.

They are the management team of CueSonic Music.

Take the online Q&A test and start accumulating credits. miceacademy.co.za

QUESTIONS TO ASK WHEN BOOKING A CORPORATE BAND FOR YOUR NEXT EVENT bands work on a first-come-first-serve

DO YOU HAVE A RESIDENCY SHOW? If they do, take your client to preview the band live before you book them.

CAN I WATCH/LISTEN TO YOUR PERFORMANCE ONLINE? Any corporate band worth considering will be able to let you listen to their music. Also get their biography and band profile.

WHAT IS YOUR REPERTOIRE? Knowing what the band can perform, will help you decide if the band is suited for your event.

DO YOU HAVE A MANAGER? If you can, dealing with a manager is a must. A manager is your key to understanding the musical and technical side as they understand and deal with both sides of the industry.

WHAT DEPOSIT DO YOU REQUIRE? Normally to secure a booking, you will need to pay a 50% deposit with the remainder due before the event. Most

CHAT

KEEP THE BAND HAPPY

DURING THE EVENT Make sure to give the band a programme or running order. That way they will know when they need to be on stage and what is expected of them.

Bands generally have meals before everyone else does as they are normally either on stage during meals or just after the attendees have their meals. Ask the band what time they would like to have their meals served

QUICK

basis so deposits are essential. Also check the cancellation fees and timeframes related to such.

6

engineer and manager.

WHAT ARE YOUR ADDITIONAL COSTS? The fee for the band will not include hospitality and travelling costs as well as technical riders. Some bands may charge extra if the event is recorded.

8

A GR GREAT SPEAKER SPEA Michael Jackson – interna onally renowned professional speaker, master of ceremonies, writer and specialist – on how to choose the right speaker for next event. @the_other_mj

WHAT FIVE THINGS SHOULD AN EVENT PLANNER CONSIDER WHEN BOOKING A SPEAKER? WELL KNOWN Choose a speaker with a good reputation PROFESSIONAL The speaker’s professionalism should reflect on their introductory documentation TYPE OF SPEAKER The type/theme of your event should dictate the type of speaker you need. Does your event need a business to business, business to consumer, motivational, inspirational or icon speaker?

CONTENT The speaker’s content must be personalised to suit the theme/ style and nature of the event as well as the audience COMMITMENT Is the speaker willing to attend the briefing and post evaluation of the event sessions as well as add extra value to the event?

WHAT IS THE ROLE OF A SPEAKER AT AN EVENT? That depends on the type of event you are having and what you want the speaker to do. There is the authority figure speaker who will talk on a certain industry-related topic; the motivational speaker who will inspire delegates to achieve greatness; the inspirational speaker who will share a personal story of how they overcame an obstacle and finally the icon speaker who has truly done something outstanding – think Mark Shuttleworth or Sir Richard Branson.

WHO WILL BE TRAVELLING WITH YOU? Bands normally travel with their sound

7

HIRING H IRI

WHAT ARE YOUR BACKLINE REQUIREMENTS? On the technical rider it will stipulate what the backline requirements are. These are normally guitar and bass amps that the band requires on stage. Most bands can supply you with backline at an extra fee.

WHAT ABOUT THE CELEBRITY SPEAKER? Just because you are a celebrity, doesn’t mean you have the gift of speech. As an event planner, you need to decide what the celebrity will do for your event and how much you are prepared to pay.

WHAT CAN AN EVENT PLANNER EXPECT TO PAY FOR A SPEAKER? • TOASTMASTER LEVEL: R5 000 to R10 000 • A COMPETENT JOURNEYMAN (Speaker has good knowledge of their subject but is not an known expert): R10 000 to R20 000 • EXPERT LEVEL: R20 000 to R40 000 • ICONIC LEVEL: R40 000 + The above excludes VAT, travel, accommodation and transfers.

MEETINGS l MAY/JUN 2014 •

9

FOCUS ON

In the

spotlight Memorable events have top-notch entertainment.

Meetings shares its top picks…

WATCH ONLINE PERFECT DINNER MUSIC Montreux Calling is a four-piece corporate entertainment band that takes modern-day pop music and jazzes it up. The group consists of Cassandra de Beer on vocals, Larry Pullen on guitar, Cesare Cassarino (who has performed with ar st like Loyiso, Judith Suphuma and Marcus Wya ) on bass and Godfrey Magcina (who has performed with Toto, Erika Badu, Snoop Dog and Hugh Masekela) on drums and percussion. With a combined experience of over 60 years, the musicians will take you on a pleasant journey through some of your favourite songs. Montreux Calling was born in the studio of Cue-Sonic Music, owned by Pullen (mul ple SAMA award-winning producer). For a more in mate func on, Montreux Calling also performs as a two-piece which includes vocals and guitar. The enchan ng voice of Cassandra combined with the musical genius of Larry creates the perfect dinner- me/background music. barine@monteuxcalling.com To watch a video and read more about the band members: saconference.co.za/montreuxcalling

FOOD ON THE MOVE Oyster King offers supreme, innova ve culinary experiences through the royal family of oyster kings, bubbly queens, biltong queens, macaroon queens, and cake pop queens. The a rac on lies not only in the presenta on but also in the interac ve experience between your guests and the "monarchy". It is all about the way the kings and queens turn on the charm as they present these succulent delicacies to your guests. It is simply irresis ble. info@oysterking.co.za

Image from DarkLight Photography Studio

SOMETHING NAUGHTY

Miss Oh! is a sultry, story-telling, shimmyshaking, comedyburlesque performer bu based in Johannesburg, base South Africa. She combines dance, performance art, comedy, characters, exquisite comedy costumes, stories and of costume course, b burlesque – the art of tease – striptease. st burlesque@miss-oh.co.za burlesque

10 • MEETINGS l MAY/JUN 2014

KILL YOURSELF LAUGHING

Tired of boring oring speeches and small dinner talk? Let South African rican Murder Mysteries rescue you from another boring office func on. For one night, your guests will be the stars of the show – characters in a hilarious criminal minal plot.

The game is played around the dinner table and regular breaks are taken for guests to enjoy njoy their meal. Each murder mystery comes with its own host who will guide guests through their crime me caper.

Guests are given clues, can bribe the police olice for reports, and at the end of the evening there ere are prizes for those of who manage to solve ve the murder. info@samurdermysteries.co.za .co.za

DOORWAY TO HEAVEN DO Il Voci Celes delive delivers a sophis cated, high-class spectacular.

Three excep onal singers will wow your guests with a string of hits made famous by Il Divo, Pavaro , Josh Groban, Michael Bublé and Pavar Barry Manilow to name but a few, leaving everyone wan ng more. A blend of live piano every and orchestrated backing tracks serves to enhance the close harmonies, slick choreography and comedic rou nes. brooke@elegant-entertainment.com

LIFE IS A CABARET Leading Ladies is a celebra on of the female singing icons of the past century. Prepare to be stunned by the quality, versa lity and sheer sex appeal of the three fabulous girls as they belt out some of the world’s best-loved songs. From Judy Garland to Tina Turner, Edith Piaf to Lesley Garre , sit back and enjoy the best all-girl cabaret act you’re ever likely to see. brooke@elegant-entertainment.com

WATCH ONLINE

I COULD HAVE DANCED ALL NIGHT Strictly Anonymous is a high-energy bespoke dance act. The success of this act is a result of the delegates thinking that the dancers are part of the support staff. The act commences when a maintenance man enters the venue and the waitress tries to get him to leave. He tries to woo her with his astounding dance moves. Having taken the event completely by storm, they will then scout the room for volunteers un l they stumble upon the other act members who are dragged onto the dance floor to learn how to dance. The four of them will then perform a fabulous and high-energy dance rou ne. brooke@elegant-entertainment.com To watch a video: saconference.co.za/strictlyanonymous

AN ITALIAN AFFAIR

WATCH ONLINE

Arias Anonymous sees the singers masquerade as their characters and will appear to serve drinks and food with the other staff un l the act takes place. Although the act is tailor-made, a typical act consists of a French head chef, Italian head waiter and a waiter. The act starts when the head waiter introduces the chef from the kitchen to say a few words. The chef oversteps the mark with his confession of wai ng to be on Idols SA and follows this with him singing very badly. Mor fied, the head waiter sends the chef back to the kitchen. To make up for the chef’s bad performance, he sings a world famous aria, beau fully. The act then moves into overdrive as all three characters vie to be the best singer.

The en re act is scripted ensuring that your audience will be roaring with laughter, while the beau ful music will not leave a dry eye in the house. brooke@elegant-entertainment.com To watch a video: saconference.co.za/ariasanonymous

ALL THAT JAZZ West End Waiters comprises three or four amazing performers (depending on the type of event) that sing and dance their way through the West End’s best shows, from Chicago and Dirty Dancing to Mamma Mia and Jersey Boys. Finishing the evening with a dazzling finale drawn from all the classic and new showstoppers, everyone will be on their feet crying for more. This is the perfect dinner entertainment to give your guests a real night to remember. brooke@elegant-entertainment.com

MEETINGS l MAY/JUN 2014 •

11

IN THE SPOTLIGHT

The makings of a legend Owner and founder of the Gwefey group of companies, Louis Liu’s techsavviness, innovative approach and love for all things Asian is changing the way that South Africa’s meetings and events industry is doing business.

12 • MEETINGS l MAY/JUN 2014

O

N A BUSINESS TRIP to South Africa, during the 2010 FIFA World Cup, Louis Liu fell in love with the country. “I was immediately in awe of the natural beauty, the friendliness of the people and the potential that South Africa has to offer.

I knew that I had to live here,” says the Shanghai native.

The relationship between South Africa and China also had an impact on Liu’s decision. “It is a fact that China is South Africa’s largest trading partner. There are a number of large Chinese organisations operating in South Africa. Just in the vicinity of Gwefey Meeting Spaces, which is located in the Chineseowned Sinosteel Plaza, you have the China Construction Bank as well as the Bank of China. For me, this is a great indication of the working relationship between the two countries,” says Liu. With the decision made to move and open up a business in South Africa, it raised the question of what Liu was going to do. “It was important to me to give South Africans a unique offering. I wanted to do something that was not the norm, give my customers a different experience.”

The result: Gwefey Asian Cuisine.

THE MUSE BEHIND THE NAME Yang Guifei or Gwefey, one of the four beau es of ancient China, is the muse for this Asian restaurant. It is believed that Gwefey’s beauty put the most beau ful flowers to shame. She was the beloved consort of Emperor Xuanzong of Tang. The pair was o en spo ed strolling hand in hand among the foliage in the imperial garden. Tragically, the pair fell vic m to a plot and the emperor was forced to put Gwefey to death. This love story, culmina ng in its tragic end, has since become legend.

BUSINESS MEETINGS REDEFINED Liu wanted to recreate the high-end style and sophistication of Shanghai. The location, ambience and catering were top priorities.

Liu spared no cost in securing the best. Liu’s vision, dedication and hard work has paid off. In 2013, Gwefey Asian Cuisine won best Eastern restaurant, best business lunch restaurant and best romantic restaurant in the Best of Joburg Readers’ Choice Awards.

“With safe and ample parking, access to Wi-Fi, state-of-the-art decor and modern audiovisual equipment, Gwefey Asian Cuisine is ideal for mini-conferences, workshops, informal boardroom meetings, seminars and corporate lunches, creating a totally different feeling

The meeting spaces consist of 1 000 m2 balcony, perfect for cocktail parties and product launches, five conference rooms and ten boardrooms.

“Gwefey Meeting Spaces is perfect for any type of event. We offer turnkey solutions and competitive pricing in order to create the perfect event for you. We don’t only offer space, we offer you friendly and professional service, flexibility and cuttingedge technology,” says Liu.

IMPRESS YOUR DELEGATES

GWEFEY GROUP OF COMPANIES GWEFEY ASIAN CUISINE Formal authen c Asian dining

GWEFEY TEA HOUSE Casual cosmopolitan noodle and dim sum bar

FROM LEFT: Located in the fashionable Morningside World Trade Centre, Gwefey Asian Cuisine is perfect for business meetings; Gwefey meeting spaces is not your average conference venue; the food served at both Gwefey Asian Cuisine and Gwefey Meeting Spaces is truly a taste sensation

GWEFEY LIFESTYLE Tradi onally cra ed Asian gi s and homeware

GWEFEY MEETING SPACES Professional full service conference facili es from th the normall conference f set-up,” t ” says Liu. Li There are three private dining rooms which can be converted into one hall or any configuration required for clients. In total, 40 guests can be accommodated in the private dining rooms or 80 guests in the main dining area.

CATERING Rather than sticking to traditional fare, Gwefey Asian Cuisine’s culinary artists aim to redefine Asian cuisine. They work in an openview kitchen so that guests can witness the artistry that is unfolding before them.

“All our chefs, or as I like to call them, culinary ninjas, are from China. This adds to

the authenticity of Gwefey. All the menu items have been carefully created and tested with fine spices and sauces to create a taste sensation,” say Liu. W the success of Gwefey Asian With Cu Cuisine, Liu saw a gap and potential in the con conferencing market and Gwefey Meeting S Spaces was born.

THE DIFFERENCE With so many conference venues in the Sandton CBD, it may seem absurd to open another one. “Gwefey Meeting Spaces is not your average conference venue. When we were brainstorming what we wanted to do, we all agreed that people want to eat in style, therefore they should conference in style,” explains Liu. And style is what Liu has created.

Gwefey Meeting Spaces not only offers state-of-the-art facilities but magnificent views of the north of Johannesburg, making it the perfect setting for conferences, business and private events.

Gwefey has in-house event planners that will assist you in all aspects of your event. “My team is skilled, experienced, accountable and listens well – all the characteristics you want in people that are helping you put an event together.”

Part of this hands-on approach is educating the corporate and professional event organiser on the latest technology that they can incorporate in their events. This is because of the relationship Liu has with many technology firms in China.

Liu explains, “China is at the forefront of event technology and, at Gwefey, we can bring that technology to you. From LED backdrops that replace your pull-up banners to glass projection, we will make it up happen. You dream it, we make it a reality”.

For Liu, the use of technology in events makes them unique, effective and efficient.

“A lot of international associations want to host their events in South Africa and they will expect high levels of service, attention to detail and technologically advanced venues.

Gwefey meets these requirements.”

THE FUTURE In the second of half of 2014, Gwefey Tea House and Gwefey Lifestyle will be launched.

Liu explains, “The extension to the Gwefey brand will add to the already colourful, exotic, professional, affordable, chic and fun experience that our clients have come to know and love.

“Gwefey Lifestyle will offer branded merchandise that will be perfect to give to clients or delegates as gifts. Gwefey is about creating an experience. With every detail thought out, from arrival drinks to the thankyou gifts, Gwefey will be able to assist. This creates a memorable experience for both your client and the delegate, as for the Tea House, watch this space”.

The Gwefey group of companies offers a truly authentic Asian experience with an African twist. The best part, it is made in South Africa.

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DESTINATION

Experience the

exceptional

6 Fondly referred to as the Zulu Kingdom, KwaZulu-Natal has so much to offer. It is no surprise that it is fast becoming a favourite MICE destination.

Meetings explores the possibilities.

N

ATURAL WONDERS, modern facilities, fascinating cultures and a rich history are all to be found in the breathtakingly beautiful landscape of KwaZulu-Natal. With eight distinct destinations, South Africa’s third smallest province has something for any type of meeting, event or incentive that you are planning.

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THE REGION Stretching from the sandy beaches of Durban, to the hill tops of the Drakensburg and the grass fields of the Midlands, KwaZulu-Natal highlights the diversity of South Africa. It is divided into the following destinations: Durban, Pietermaritzburg/Midlands, Battlefields, North Coast, South Coast, Drakensburg, Zululand and Elephant Coast.

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GETTING THERE KwaZulu-Natal can be reached by road, rail and air from neighbouring provinces. There are daily flights available on various airlines to and from the King Shaka International Airport. There is adequate road infrastructure linking the various surrounding towns. Durban GIVE IT A TRY is perfectly located to be Encourage your delegates the gateway to KwaZuluto take a rickshaw ride.

Natal, as it is few hours’ This dynamic and really fun drive away from two World mode of transport allows Heritage Sites (uKhahlamba you to experience the wind in your hair and feel the Drakensberg Park and sun on your face. The best iSimangaliso Wetland part is that it doesn’t have a Park) as well as some carbon footprint. historic battlefields.

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REASONS TO PLAN YOUR EVENT, TEAM-BUILDING ACTIVITY OR INCENTIVE IN KWAZULU-NATAL

NATURAL ATTRACTIONS From uKhahlamba Drakensberg Park and iSimangaliso Wetland Park to HluhluweiMfolozi – South Africa’s oldest game reserve – and Tembe Elephant Park, home to the biggest elephant in Africa, KwaZulu-Natal will leave your delegates in complete awe of its natural beauty.

HISTORICAL SITES Let your delegates relive some of South Africa’s famous battles such as Blood River, Isandlwana and Rorke's Drift or show them rock art from the San people.

MELTING POT OF CULTURE KwaZuluNatal is home to the biggest Indian population outside mainland India as well as the famous Zulu people.

Residents are known to go out of their way to make guests feel welcome.

BEACH AND BUSH CULTURE With a range of world-class beaches, recognised surf and shark-diving spots, mixed with pastures peppered with waterfalls, lakes and dams, well-known game reserves and mountain ranges, KwaZulu-Natal is not shy on choice.

FESTIVALS Numerous annual festivals and sporting events are held throughout the year, and meetings and conferences can be organised around them, ensuring delegates can maximise their stay in the province.

THE MIDLANDS This part of KwaZuluNatal looks like a typical English countryside, with its rolling hills, green lawns and streams. The picturesque scenery and fresh air make this a perfect place for delegates to get inspired or for those needing a break from city life.

MUST-USE VENUES

Cleopatra Mountain Farmhouse is a five-star lodge found in the heart of the KwaZulu-Natal Drakensberg. With just 11 rooms, the lodge is a haven for those looking to break away from their fast-paced life to enjoy mountain walks, roaring log fires, seven-course dinners and me for relaxa on and pampering. Cleopatra specialises in weddings, func ons and special birthdays and small conferences for up to 20 people in the Pioneer Room. Indulge all your senses at this stunning venue where award-winning chef Richard Poynton will spoil you with an awesome gourmet experience for your event. cleomountain.com

Southern Sun Elangeni & Maharani is undoubtedly the brightest star on the Golden Mile. The city’s finest beaches lie metres away, from the long boardwalk and many other local a rac ons. While leisure travellers favour the hotel for its loca on, family-friendly facili es and a en on to detail, business travellers will also find plenty to add to their comfort at this stylish Southern Sun hotel. To read more about this venue go to page 60. tsogosun.com

The Olive Conven on Centre is located in the heart of the vibrant mul cultural city of Durban.

It is the latest addi on to the many world-class facili es the city has to offer. The centre offers a prac cal, user-friendly and technologically advanced mee ng facility, with sea ng op ons ranging from cinema to classroom, banque ng to boardroom style. Boas ng over six mul -purpose venues and a host of breakaway rooms, combined with some of the most technologically advanced facili es, the Olive Conven on Centre’s versa lity, flexibility and professionalism are what have led to its immense success and earned the centre an enviable reputa on. oliveconven oncentre.co.za

Pumula Beach Hotel, with its stunning views of the Indian Ocean, is the best seaside venue for relaxing, stress-free conferences. Situated on a Blue Flag status beach, the hotel is a mere hour’s drive south of Durban. There are a variety of room op ons to suit all needs. There are 25 family rooms, of which 15 are inter-leading as well as 37 double rooms with sea or garden views. These luxurious rooms are the perfect place to unwind a er a day-long seminar. The hotel is able to assist with specialised menus and events. Pumula Beach Hotel offers four conference venues equipped with standard conferencing equipment. There is an outdoor space which is ideal for product launches. pumulabeachhotel.com

Champagne Sports Resort is nestled at the foot of the Drakensberg mountains. The resort offers turnkey solu ons and mouth-watering menus – all of which ensure an unforge able event.

The resort accommodates up to 750 delegates in the 152 hotel rooms and 91 meshare chalets. There are 16 conference venues, which can accommodate various sea ng plans. The biggest venue, the Bu ress Centre, with a floor space of 1 200 m2 seats up to 1 400 delegates and banquets 850 guests at round tables. champagnesportsresort.com

Moses Mabhida Stadium offers the perfect venues to impress your clients, partners, associates, friends, and anyone else you might have in mind. The stadium has a number of great venues on offer, ranging from large to small, and everything in between. These boast a variety of spectacular views, from the cityscape to the 2010 FIFA World Cup pitch. Regardless of the event you wish to host – whether it’s a large cocktail party, small banque ng feast, a unique display or birthday celebra on – Moses Mabhida Stadium has the ideal se ng. mmstadium.com

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DESTINATION

Paradise revisited Want to return from your next conference feeling as if you’d had a holiday? Then the Midlands Meander is the place to go.

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HE MIDLANDS MEANDER, the first tourism meander in South Africa, was begun by artists and crafters nearly 30 years ago. While it is still known for its superb, hand-crafted goods and fine arts, the meander is also famous for its Midlands hospitality, providing offerings from good value for money to four-star luxury – with great food, crackling fires and pampering spas. An ideal conferencing destination, the Midlands Meander boasts 23 different venues, from the affordable to the luxurious.

Experience all the countryside has to offer.

People come to the meander to unwind from the hectic pace of city life and immerse themselves in the country experience – seeking the authentic, the genuine. So then, what better place to choose for your next conference?

Break the days of strategy with a lifechanging team-building exercise. Why not try horse whispering or a walk in the country, golf, fishing or even a high-adrenaline zipline through the mistbelt of the Karkloof forest?

Check out the Midlands Meander’s website for all the things that you can do.

CONVENIENT AND COST-EFFECTIVE Only four-and-a-half hours from Johannesburg and sixty minutes from Durban, the Midlands Meander is not only one of the country’s leading tourist destinations, but is also an extremely accessible, affordable and memorable conference venue. +27 (0)33 330 8195 midlandsmeander.co.za info@midlandsmeander.co.za

DESTINATION

The city where work becomesplay

From its natural beauty to its magnificent architecture, delicious cuisine and vibrant people, Martin Hiller discovers why Joburg is the city of gold.

HOP ON, HOP OFF The wind in your hair, a cooling breeze playing over your skin, sun on your shoulders, and a magnificent, lo y view of the sites. This is what you can expect on a City Sightseeing open-top bus tour – the best way to go sightseeing in Joburg. The bus operates on a hop-on, hop-off basis, allowing sightseers the chance to get off the bus at any of the designated stops along the route and then get back on a later bus at their leisure. The Johannesburg City Sightseeing tour provides a unique way of exploring this fascina ng, culturally and historically rich city and opens up a whole new side to the 'streets of gold'. Stops along the route (which will begin at the Gautrain Park Sta on) are: Gandhi Square, the Roof of Africa, the Carlton Centre, the James Hall Transport Museum, the Apartheid Museum, Gold Reef City, the mining district, the World of Beer, Newtown Precinct, the Origins Centre, Wits Campus and Cons tu on Hill. citysightseeing.co.za MORE OPTIONS? JoburgPlaces and Themba Day Tours & Safaris

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HEN DOROTHY CLICKED her heels three times and repeated those famous words, “There is no place like home. There is no place like home,” I know she was thinking of Joburg. Described as a melting pot of culture, Joburg would have welcomed Dorothy, pigtails and all, with open arms.

It is difficult to sum up what Joburg means to its residents. You either love it or hate it. For me, it’s pure, uncensored love.

If you are coming here on business or a conference, stay a few extra days and indulge in Joburg’s legendary shopping, dining, entertainment and nightlife which is complemented by fabulous weather, as well as an astonishing array of facilities like spectacular golf courses, gyms, spas and wellness centres.

GETTING AROUND It’s easy to get to and around Joburg. More than 70 international airlines fly to OR Tambo International Airport (30 km from the city’s CBD).

The Gautrain offers fast transfers to major city centres. Other transport includes coaches, buses, car-hire, hotel shuttles and taxis.

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JOBURG IN NUMBERS 2 300 KM2 Joburg metropolis is larger than Sydney, London and New York

128 YEARS OLD Joburg was founded in 1886, making it one of the world’s youngest major ci es

10 MILLION TREES FREEDOM STRUGGLE SITES

The Apartheid Museum, the first of its kind, illustrates the rise and fall of apartheid. An architectural consor um, comprising several leading architectural firms, conceptualised the design of the building on a seven-hectare stand. The museum is a superb example of design, space and landscape, offering the interna onal community a unique South African experience. A series of 22 individual exhibi on areas takes the visitor through a drama c, emo onal journey that tells a story of a state-sanc oned system based on racial discrimina on and the struggle of the majority to overthrow this tyranny. For anyone wan ng to understand and experience what apartheid in South Africa was really like, a visit to the Apartheid Museum is fundamental. apartheidmuseum.org WANT MORE? Cons tu on Hill, Liliesleaf Farm, Chancellor House, Satyagraha House

Joburg is home to the world’s largest man-made forest

150 HERITAGE SITES With many of South Africa’s struggle icons making Joburg their home, Joburg is peppered with heritage sites, half of which are na onal monuments

12 488 GRADED HOTELS No ma er the budget, there is accommoda on for you

NOT TO BE

MISSED

THE NIGHT OWLS Musicians, aficionados and visitors to Joburg have spent years searching for one-off performances and relying on annual fes vals. Now, finally, The Orbit, located in the heart of Braamfontein, offers a permanent space where Joburg’s jazz community can be sure of the highest-quality live music, warm hospitality, fresh bistro food and free Wi-Fi. The venue’s stellar line-up includes jazz stalwarts such as trumpeter Feya Faku, bass guitarist Concord Nkabinde and singer Sibongile Khumalo.

Interna onal ar sts are set to perform but the key focus will remain local. A visit to Joburg will not be complete without a performance at the The Orbit. theorbit.co.za WANT MORE? Katzy’s, Catz Pajamas, Radium Beer Hall, Pieter Toerien’s Montecasino Theatre

SHOP TILL YOU DROP Sandton City is the ul mate shopping sensa on – with 290 stores under its roof. As you make your way through this spacious mall you are surrounded by a deligh ul array of shops; greeted by the chic sophis ca on of the bou que stores, the vibrant stores displaying cu ng-edge décor and designer labels, as well as a medley of restaurants. sandtoncity.com WANT MORE? Hyde Park Corner, Oriental Plaza, Melrose Arch

EAT YOUR HEART OUT The Neighbourgoods Market happens every Saturday – come rain or shine. Housed in a modernist building that has a spectacular 15-storey wall mural by the famed ar st Eduardo Villa, the market is as much a source for farm-fresh foods and specialty goods as it is a mee ng point to enjoy community, swop ideas and stories, and be inspired by the energy of Joburg. neighbourgoodsmarket.co.za WANT MORE? Weekend market in Fordsburg, Market on Main, Hard Rock Café, Katy’s Palace Bar

NOT TO BE

MISSED

PLACE OF LIGHT

Feel the heartbeat of Joburg’s CBD by spending me in the Maboneng Precinct. Meaning 'place of light', Maboneng is home to several retail, restaurant and entertainment venues as well as a museum and crea ve factory spaces. Joburg’s only independent cinema, The Bioscope, which screens local, interna onal, and classic films that don’t make it to the mainstream cinema circuit, calls Maboneng home. mabonengprecinct.com IN THE NEIGHBOURHOOD? Visit Braamfontein and Newtown

Images from 10and5, Supplied

GET IN TOUCH WITH NATURE The Joburg Zoo opened in 1904 and houses around 2 000 animals on 81 hectares. Five of the animals at the zoo are world-record holders: largest rodent (capybara), the tallest mammal (giraffe), the smallest canid (fennec fox), the largest predatory bird (Andean condor) and the fastest land mammal (cheetah). Visitors to the zoo get to see gers, elephants, gorillas, chimpanzees, bat-eared foxes and polar bears (the only two in Africa), among others. The zoo offers smell, hear, touch and feel programmes throughout the year, as well as feeding- me visits and talks on the weekends. jhbzoo.org.za WANT MORE? Lion and Rhino Park

MEETINGS l MAY/JUN 2014 •

Visit

Work

info@joburgtourism.com www.joburgtourism.com +27 11 214 0700

Play

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DESTINATION

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THINGS TO DO IN

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5 SOWETO No visit to Joburg would be complete without a trip to the sprawling township of Soweto.

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ORLANDO TOWERS is for the thrill seekers.

Bungee jump from the suspended bridge or simply spend the day relaxing at Chaf Pozi, the local shisa nyama at the foot of the cooling towers. orlandotowers.co.za, chafpozi.wozaonline.co.za

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VILAKAZI STREET where both former president Nelson Mandela and Archbishop Emeritus Desmond Tutu lived. Mandela’s house has become a museum and is open for public tours. Dr BW Vilakazi, after whom the street is named, was a poet, novelist and intellectual, who wrote in numerous indigenous languages.

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CREDO MUTWA CULTURAL VILLAGE is well worth a stop. Credo Mutwa is a Zulu traditional healer and artist. He has made some interesting predictions over the decades. Of particular interest is a painting done in 1980 depicting his possible prophecy of 9/11.

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THE HECTOR PIETERSON MEMORIAL and Museum which opened in 2002. It is located not far from the spot where 12-year-old Hector was shot on 16 June 1976, during the Soweto uprising. The image of Hector Pieterson has become an icon of the fateful day – mostly due to a photograph published by Sam Nzima – of the dying Hector carried by a fellow student.

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REGINA MUNDI is the largest Roman Catholic church in South Africa. Built in 1961 and officially opened in 1962, the church gained a place in history books when it opened its doors to anti-apartheid groups and provided shelter to activists. During the student uprisings in 1976, protesting students fled to the church to escape the police’s bullets and teargas canisters. The police followed the students into the church, firing live ammunition. Bullet holes are still visible in the church ceiling. reginamundichurch.co.za

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For more information: joburgtourism.com

22 • MEETINGS l MAY/JUN 2014 Liliesleaf was an old house that needed work and no-one lived there.

I moved in under the pretext that I was a houseboy or caretaker that would live there until my master took possession. I had taken the alias David Motsamayi, the name of one of my former clients. At the farm, I wore the simple blue overalls that were the uniform of the black male servant. Nelson Mandela, Long Walk to Freedom.

The many fascinating stories and events that helped shape our democratic nation are brought to life through immersive, dynamic and cutting edge exhibits.

The interactive exhibits take the visitor on an inspiring journey of discovery where history comes to life.

Liliesleaf extends the tradition of dialogue and engagement by availing its facilities for corporate and conference use. Book your next corporate meeting or conference at a venue steeped in historical tradition.

For more information visit www.liliesleaf.co.za.

7 George Avenue, Rivonia 2128 Johannesburg, South Africa www.liliesleaf.co.za Follow us on Facebook

INSIGHT

The real danger

of business tourism

For Rod Cameron, n, the failure he distinction to emphasise the nd meetingsbetween leisure- and related travel el hurts us all in the long run.

24 • MEETINGS l MAY/JUN 2014

S

OMETHING THAT has

haunted the meetings industry for many years has now become a matter of real urgency, courtesy of the global recession and its fallout. That something is our collective failure to clearly distinguish between travel for personal and leisure oriented reasons and that which is undertaken for business purposes.

The reason this is so important is that those who make decisions about the organisation and financing of meetings, conventions, exhibitions and conferences, as well as those who decide who should attend them, are now highly sensitive to the appearance of such events as simply vehicles for personal enjoyment at public or corporate expense. In fact, just the word tourism in association with such events suggests that their real purpose is something other than their actual role as a primary tool for economic and professional development.

THIS IS NO SMALL ISSUE We in the industry haven’t done much to encourage such a distinction and, even worse, have actually blurred the lines by continuing to promote meetings destinations and even attendance on the basis of leisure qualities like beaches, golf courses and nightlife. This a practice that perpetuates the notion that business travel is in fact a thinly disguised excuse for a holiday paid for by someone else.

When that someone is a shareholder or taxpayer it becomes almost impossible to rationalise participation, which accounts for the kinds of challenges we’ve seen recently, like on-going calls for reductions in meetings participation by governments and corporations in various parts of the world. Over the long term this failure to distinguish these two elements of the overall travel equation – and reflect that in our promotional activities – will ultimately reduce the aggregate amount of global travel, and impact not only the revenues associated with meetings and conventions themselves but also the associated travel and even incremental investment in hospitality infrastructure and services that this sector supports. The losers will be both

those providing travel products and services, as well as the broader economy that depends on business-event-related interactions to advance their economic, professional and academic objectives.

That tourism is a beneficiary of the meetings industry is both inevitable and beyond dispute, but so is the fact that both we and they are damaged by the association when it results in less support for participation in business events. In other words, we risk shooting ourselves in both feet at the same time.

The losers will be both those providing travel products and services as well as the broader economy that depends on business-eventrelated interactions

LACK OF CONCERN Why then, are we not addressing the problem?

First, a large part of our industry and our partners in the tourism sector simply don’t seem to see it as a problem. For those that have always regarded leisure-related qualities as the best possible way to promote a destination, there appears to be a real difficulty in understanding that a very different audience requires a very different message.

Second, we have fallen into the trap of measuring industry value primarily on the basis of spending, and particularly spending related to hospitality revenues. Again, this creates the strong impression that it’s the hotel stays and restaurant meals that really count, rather than the values inherent in holding the meetings in the first place. This approach not only vastly undervalues what this industry really achieves but also has the unfortunate effect of antagonising our clients who would much prefer to have the value of their events seen as the professional and business outcomes, rather than the money left behind by their members in somebody else’s destination.

Third, the primary sources of funding for destination promotion are in many areas controlled, for historic reasons, by those with more of a tourism than business events orientation – and it has been a tough sell to make the case that ours is a business rather than a tourism sell, if only because the relative size of the tourism lobby in many countries or communities is usually much more heavily weighted toward the leisure side. To the extent that we have what are essentially third parties marketing on our behalf – and potentially putting the emphasis in the wrong place – we

will continue to suffer the consequences. But if the name of the game is extracting the optimal benefit out of the investments made in the meetings sector – as it surely must be if anyone is really paying attention – we need to get beyond turf discussions and into a recognition of the fundamentally different ways in which the markets associated with these two very different sectors must be addressed.

OUR FAILURE In short, by failing to make a clear distinction between leisure- and meetings-related travel, we are trivialising our real role in global economic and professional development. We are threatening our individual competitiveness in the market and offending some of our most important clients, and that just doesn’t make sense for any destination that wants to achieve the diverse benefits associated with success in the meetings sector. The sooner we put some distance between these two areas the better all around, but that will only happen when we as an industry take some action toward re-aligning ourselves with the sectors that really count in today’s economy, and achieving a better understanding with our tourism partners that clarifies the difference between our respective audiences and their travel motivations. This will benefit everyone in the end.

Given what’s at stake, that objective should be getting a lot more attention.

ROD CAMERON is president of Criterion Communications, a strategic management consultancy based in Vancouver, Canada. He is the faculty head for the AIPC Academy.

Take the online Q&A test and start accumulating credits. miceacademy.co.za

MEETINGS l MAY/JUN 2014 •

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INSIGHT

Event certification Procurement departments are knee-deep in corporate compliance. As a result, reference checking has become a secondary task. To make matters worse, there seems to be confusion over certification and qualification. Helen Brewer investigates the danger this poses.

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FTER HIS PRESENTATION entitled 'Purchasing Managers' Skill Requirements for the Future', a knowledgeable professor, who for a number of years headed up the procurement section of a large government department within the city of London, was asked a thoughtprovoking question.

An audience member wanted to know what dilemmas procurement

26 • MEETINGS l MAY/JUN 2014

departments are faced with regarding the compiling of a preferred supplier list for the events management industry.

I will get to his answer a bit later. But first, here are the MICE Academy’s thoughts on the matter.

Procurement departments are faced with corporate compliance of various supplier registrations of company, VAT, BEE and the like, hence actual reference-checking abilities become secondary.

Even though references could be checked, the manner in which substantiation is determined is an

Investigations have proven that in the student intake, abilities, compared to their accredited qualifications, are dismal

and qualification equally vague notion. It also does not help when the differences between a certification and qualification process are not understood.

Take for instance the result of a senior manager insisting on a totally BEE company without any real determination of ability.

It can prove disastrous as well as a highly expensive repair and maintenance task thereafter.

CURRENT SOUTH AFRICAN DIPLOMAS, CERTIFICATIONS AND QUALIFICATIONS At this time, there are several South African accredited event management courses, which range from a short course of six months to courses spanning several years.

Accredited courses will always be undertaken by a training company duly registered and/or approved by a particular SETA (Sector Education and Training Authority). However, the MICE Academy remains unconvinced as to whether the five Ms (mannering, managing, monitoring, mediating and maintaining) of the accreditation process for both course and/or training establishments are being effectively undertaken.

The proof of this statement is that, to the best of the MICE Academy’s research, there does not appear to be a standard audit of the progress of an individual in gaining a serious career path within the industry due to the short or lengthy accredited courses.

The MICE Academy’s claims have been borne out of an article

by John Fisher, who has over 30 years’ experience as both a client and consultant within the industry. In his article entitled ‘Are

students fit for purpose?’ (Meetings March/ April 2014) he states that, at the very least, a qualified student should be able to undertake – when interning at an events management company or organisation’s event management department – the following: job costing analysis, venue and risk contract assessment, delegate management preparation, and event promotion.

The MICE Academy’s investigations have proven that in the student intake, abilities, compared to their accredited qualifications, are dismal. It is possible to have some hope with a particular university’s reputation for students’ basic academic knowledge to bee an asset to the tasks at hand, yet it remains as rare as hen’s teeth to base any credence of a student’s qualification on any academic training being a definite asset as stated by Fisher.

FOREIGN CERTIFICATION PROGRAMMES When delving much deeper into the specific programmes, the MICE Academy discovered that not one of these programmes achieved a solid, credible score in accordance with South Africa’s CPD policy.

In most instances the commercial facts took precedence over solid assessment principles.

Most foreign programmes have a three-phase thrust, namely: • acceptance to do the exam • actual taking of the exam • certificate refresher after a few years.

The real challenge with foreign certifications is that the commercial side allows for a simple acceptance process as well as an equally easy certification refresher. The outcome is a huge drop-out rate at an equally huge expense.

Another serious concern with foreign certification programmes, similar to software programmes, is the lack of an established presence in the country in which these foreign programme representatives/owners/ managers are touting for business.

Having experienced the other kind of challenge when, due to the need for an urgent answer to a vital question just prior to the commencement of an exam, with jittery students waiting to take their exam, getting no reply from the so-called 24-hour service in some foreign land is no joke.

The bottom-line of both certification and qualification in our real world for any basis of

UNDERSTANDING THE DIFFERENCE The MICE Academy has checked various sources and below are the most succinct defini ons between cer fica on and qualifica on: CERTIFICATION derives from the word certain/cer fy. It is a document formally a es ng to a fact. Cer fica on does not refer to the state of legally being able to prac se or work in a profession.

QUALIFICATION derives from the word quality/qualify. It is the acquired ability or a ribute that fits a person to perform a par cular job or task.

credibility is first and foremost an established entity within South Africa together with rand currency payments.

Back to our knowledgeable professor. His reply, and indeed a real answer to this vexing issue, is worthy of quoting and noting for your future reference: “Similar to any project or product for that matter, all events differ in their requirement and application, hence procurement should have an effective checklist for the type of event together with the objectives for compliance, both generic and specific. Thereafter the abilities of the supplier/service should be matched with proof of certification/qualification including the five Ms, which are effectively verifiable through a solid and reliable external source on a regular basis for this ever-changing industry of suppliers and services”.

Admittedly the preferred supplier list may prove lengthier than usual; yet duly categorised, the overall result coupled with higher standards ensuring credibility will lead to successful selection and the vexing challenges would be overcome.

HELEN BREWER is a director of the MICE Academy. She has been involved in the MICE industry for over 35 years and has immense knowledge and experience to assist with best practice.

Take the online Q&A test and start accumulating credits. miceacademy.co.za

MEETINGS l MAY/JUN 2014 •

27

INSIGHT

8 1 2 3 4 5

6 7

PLAN FROM THE BEGINNING From the get-go, ensure safety is on the agenda of all your planning meetings.

APPOINT A SAFETY CONSULTANT TO THE EVENT The Events Act requires you to appoint a safety officer competent to perform this task on your behalf.

EVENT DEFINITION Understand your event, know the venue capabilities and limitations, the capacity, what you can and cannot do in your venue of choice.

RISK ASSESSMENT Understand the risks associated with your event and have plans/controls in place to mitigate, minimise or remove them.

APPOINT RESPONSIBLE CONTRACTORS Know your contractors, know the services and the manner in which they deliver their services. If you feel they can improve, then tell them this.

Explain your expectations and ensure they buy into the safety ethos you are setting for your event.

SITE PLAN Develop a site plan that has been thought through and takes into consideration bylaws of the local council you are hosting the event in.

ENGAGE WITH ROLE PLAYERS Set meetings, discuss and talk to those critical to the approval and implementation process. Use these forums to build rapport with public services and suppliers involved in your event.

APPLICATION If applicable, apply well in advance for your event to take place with the authorities and get a risk categorisation if required.

28 • MEETINGS l MAY/JUN 2014

Safety

first

Safety and disaster planning has become the most important aspect in the planning and hosting of any type of event, writes Mike Lord.

N

OWADAYS CLIENTS ARE engaging

with health and safety specialists far earlier in the event cycle. This ensures that the decisions they make around their event has been assessed for risk, not only liability but also financial and reputational risk prior to appointing venues and suppliers.

UNDERSTANDING THE LAW You cannot understate the importance of the liabilities associated with hosting an event, no matter the size and complexity.

The events and meetings industry transcends so many laws and regulations that it is extremely exposed.

Training your staff and empowering yourself by understanding the pitfalls

of legislation affecting the events industry is paramount.

The advent of the Sports and Recreational Events Act in 2010 (Events Act) has forced the industry to stand up and take responsibility for its actions. You can no longer hide behind budgets and the “that is how it is has always been done” excuse. The events industry is no longer working in a bubble and has been forced to be accountable collectively for an event.

This has in my mind improved communication and information flow and made the industry sit up and take its liability exposure seriously.

CALL IN THE EXPERTS Having an experienced consultant to walk you through these liabilities and assess the risks you may face, allows for you to make informed

Images from lost-media.com

8

WAYS TO ENSURE YOU HAVE THE EVENTS ACT COVERED

decisions, which may in the short term increase the financial burden to the project, but in the long term, duty of care is the cornerstone to responsible and accountable event management.

Having a safety system to protect your business is critical, it is okay to have good practises on the ground, it is another thing to document this and have it engrained in your business. Safety needs to become front of mind, we have no choice, it needs to be engrained in the way we do business.

ASSESSMENT OF RISK One key mechanism is understanding the assessment of risk associated with your event.

By determining the overall risk and those that need to be targeted, you are able to put in control measures to ensure safe practises.

A perfect example is weather. You cannot stop doing outdoor events because of lightning or heavy winds, but what you can do is plan your events correctly and have measures in place to counteract or minimise the risk from inclement weather. Have systems in place to avoid a disaster.

Targeted risk assessments are vital to drilling down into each risky activity or action you may be producing, and allow you to continue with what you are trying to achieve. Having rational thoughts and motivations in place allow you to put together spectacular and impressive events that you are still in control of. This is responsible event management.

Another key mechanism is contractor management. You are responsible for those that work on your sites and produce elements for your events. It is therefore imperative that you have an oversight process in place, protecting yourself from the work being carried out. Have a good compliance system in place to ensure your contractors are compliant on all aspects of health and safety. Audit their paperwork and their systems, monitor the work they do on-site, and correct or remedy any bad habits.

do for a living. We need to get our friends that are accountable for safety in the public services to embrace the passion of our events industry, because then they can appreciate what we are trying to achieve, assist us in making our ideas a reality, and work with us to implement rational and thought-through plans to minimise risks.

Safety can never be understated, neither can it dominate the agenda. It is just vitally important that you understand your liabilities and that you have plans in place to protect them. The unforeseen is sometimes going to happen; your planning will determine how effectively you deal with it.

MIKE LORD has over 18 years’ experience in venue management, event production, event safety and the exhibition industry.

MORE ENGAGEMENT Our industry needs more engagement; we need to be bringing things out into the open.

We need to continually talk to those on councils and in the police service on what we

Take the online Q&A test and start accumulating credits. miceacademy.co.za

MEETINGS l MAY/JUN 2014 •

To visit, pre-register at

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The Audio Guy

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The Brand Manager

The Marketing Manager

The Business Tycoon

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10-12 June

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The Caterer

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The Filmmaker The IT Guy

29

visit The Hottest Marketing, Promotions and Special Events Expo

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MEDIA

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We provide the canvas, you paint the picture

Ricky Da Costa

ricky@tshwabac.co.za Tshwane Events Centre offers space, variety and flexibility to its clients allowing for truly memorable and successful events to take place. For the centre’s marketing manager, Ricky Da Costa, it’s a true blank canvas awaiting the artist to fill it with imagination, innovation, creativity and colour.

Brimming with

possibilities W

HAT PUTS TSHWANE Events Centre among the leading convention venues in South Africa? Our size and ability to host just about any event conceivable, in addition, the general freedom organisers have on the property allows for the creative process to blossom and allow for unforgettable and amazing events. The centre strives not to be just a landlord but a partner; we have several support services and full house turnkey service offerings to assist our clients’ logistical and event planning needs right here on site.

What types of events and conferences can be hosted at the centre? Just about anything the mind can conceive! The centre is highly flexible, with multiple areas within its boundaries, suitable for any kind of event. The only thing we can’t do here is land a plane on the grounds. Over the years we have hosted auctions of various kinds, from livestock to cars, hosted live music events and raves, have had just about every conceivable trade and consumer show, product launches, gala dinners, conferences and team building events.

The centre has been used over time by just about every political party for launches and meetings, the centre has played a pivotal role in shaping this great country’s political landscape. The centre has also been used to host the IEC national results operations centre for most of the national and

The TSHWANE EVENTS CENTRE offers space, variety and flexibility to its clients, allowing for truly memorable and successful events to take place. It is a true blank canvas awaiting the artist to fill it with imagination, innovation, creativity and colour.

Cover illustration Ruth Baldwin

provincial elections. For over 74 years the centre has hosted the iconic Pretoria Show and as a result it has become part of many Pretorians' lives.

What are some of the recent events hosted at the centre? We have had so many but the following are stand outs: • Department of Sports And Recreation Annual Indigenous Sports Day •South African National Defence Force yearend function • Park and Ride for the Nelson Mandela memorial service • 1913 Land Reformation Expo – celebrating 20 years of freedom • City of Tshwane Mayoral Address gala dinner • Tshepo 10 000’s graduation ceremony • Sopranos Bike Club rally family day • Overvaal Dexter Club auction • Apostolic Faith Mission National Sisters' Fellowship annual conference • South African Police Service’s graduation ceremony.

What facilities and value-added services can clients and their delegates look forward to when conferencing at the centre? The centre rental price per square metre and DCP rates are very competitive.

The centre’s outlook that we are partners not just landlords ensures that rental costs and support services fit the client’s budget requirements completely.

More importantly, thanks to the wide variety of venues and facilities within the centre, clients can mix and match facilities to create an unforgettable experience. For example, a client can book conference rooms with breakaway plenary rooms, a venue for their gala dinner, and outdoor space for team-building exercises all on one property.

For international guests, Tshwane Events Centre is a 40-minute drive to Dinokeng Nature Reserve, which is home to the Big Five. What better way to end a conference than by having a bush experience?

How can local businesses get involved in unlocking the true potential of the centre? There has long been a perception that one can only host a successful event in Joburg. Local businesses need to realise that they can have equally successful events here in Tshwane. They need to use venues in their area as this will help grow the exhibition and conferencing scene in Tshwane.

What is Tshwane Events Centre doing to promote the events industry? We conduct our business in an ethical and honest

manner. By doing so, we add credibility to our industry. We have innovative product and service offerings that will spark the imagination of fellow colleagues in the industry. We keep it fresh and exciting, contributing where we can to industry forums and assisting the industry to grow through these forums.

What is on the cards at the Tshwane Events Centre for the next five years?

We are in a most exciting period of the centre‘s existence. Advanced discussions in bringing in a suitable BEE partner are well underway. This partnership will reinvent and rejuvenate the venue to new heights once imagined impossible. All I can say is, watch this space! n

CONTACT Ricky Da Costa Gate 2, Soutter Street, Pretoria* t +27 (0)12 327 1487 • ricky@tshwabac.co.za www.tswhane-events.co.za *Tshwane Events Centre is located 5 minutes from the Pretoria Gautrain Station, 40 minutes from OR Tambo International Airport and within close driving distance to major government departments in Tshwane.

STAFF

MEET THE TEAM WIM DU TOIT Tshwabac CEO Wim is the ‘big kahuna’ of the centre. He has been instrumental in ensuring that the centre implements national and international trends to maintain its status as one of the best conference facilities and events locations in the country.

KATHY WIGGINS head: conference Despite her dislike of traffic, Kathy makes her way to the centre daily to ensure that all services provided at the centre meet clients’ needs and events run efficiently. For Kathy, perfection is not a goal, it’s a starting point.

MICHAEL WIGGINS technical manager The panic mechanic, providing technical direction for the development, design and systems integration for the centre. His ability to meet the high demands of this fast-paced environment makes him a leader in his field.

HENDRIK MEYER financial manager Hendrik's childhood dream was to become a rock star but instead he’s rocking the boat in Pretoria West to ensure the centre’s overall financial health.

Hendrik plans, organises, directs, controls and evaluates the operations of the financial and accounting division.

RICKY DA COSTA marketing manager As marketing manager, he is responsible for all corporate marketing, property management, turnkey services and the centre’s brand.

Although likened to The Godfather, Ricky is very popular with his peers due to his wild imagination and great sense of humour.

NTOMBI REWU sales manager She is a go-getter, responsible for managing the sales team, developing a business plan covering sales, revenue and expense controls, as well as meeting agreed targets and promoting the organisation’s presence throughout the country.

KIM MOSS head: administration The centre’s resident detective – quick to solve any administrative problems that arise.

She oversees the support operations of the centre.

GRANNY LEGOABE rental sales Though she is the newbie at the centre, she has already shown tremendous potential in the rental sales division. Her duties include servicing existing accounts, obtaining orders and establishing new accounts.

JANE MOROBE client services and liaison Her primary responsibilities include responding to client enquiries, ensuring consistent delivery of solution-focused services and developing strong relationships with clients.

JANE MOKHARI client services and liaison The centre’s resident ‘dinosaur’, having worked there since the 1960s.

She is one of the most positive people alive, seldom found without a smile – a real attribute when dealing with clients daily.

JHENENE VISAGIE conference customer service liaison Jhenene’s passion in life is to help people and she’s doing just that by operating as a go-between for the centre and its clients. She collaborates with clients on an ongoing basis, servicing their daily needs.

LAVONNE WITTMANN coordinator: turnkey services Lavonne showcases the centre’s versatility in planning and execution of events at various sites. These include coordinating décor, flowers, catering, sound equipment and many more.

WHAT HAS BEEN SAID ABOUT US The IEC has used the Tshwane Events Centre as the

This ensures that our stay is successful and

preferred venue for the National Elections Results

enjoyable, every time. Dr Jake Pretorius,

Operational Centre for the past seven elections.

manager support services: IEC

satisfied with our current working relationship.

We trust that this will be our experience in the future as well. Sylvia Motsepe, chief operating officer

We found the layout and setup of the venue most suitable for our requirements, and it meets the IEC’s

On behalf of Let’s Settle Our Dues Corporation

high standards.What makes the centre unique, from

(Pty) Ltd, I cannot thank you enough for the

Thank you very much for your wonderful

a client’s perspective, is the versatility and size of the

professional manner in which we are always treated.

cooperation with our event.Your team is great to

facilities, coupled with diligent, helpful assistance from

Furthermore, we have been renting space from you

work with, and the venues are very user friendly and

the venue support staff, who continuously display a

since April 2013 and can confirm that we have had

easily adapted to our requirements. Rudi Kesting,

‘can do’ attitude.

no issues whatsoever and that we are definitely

event technical services: Production Projects

SOLUTIONS

ONE STOP for all your conference needs The Tshwane Events Centre has been part of the Pretoria landscape since 1929 and has hosted some of the most memorable events in the country’s history.

H

AVING ACCOMMODATED the Independent Electoral Commission’s national results operational centre during national and provincial elections, the centre’s been at the heart of political milestones over the last decade.

The centre is also synonymous with the annual Pretoria Show which is attended by thousands of families from all over the country.

“The Tshwane Events Centre is part and parcel of the community of Pretoria and the greater Thswane metropolitan area and has helped boost local economic development and activities on various levels. Many generations of families have visited the centre over the years and we would like to uphold this tradition,“ says the centre’s marketing manager, Ricky Da Costa.

KEEPING UP WITH TRENDS Over the years, the Tshwane Events Centre has kept up with national and international trends to maintain its status as one of the best conference facilities and events locations in the country. The centre is the second largest exhibition venue in South Africa.

“The centre is a multipurpose facility which can accommodate more than 50 000 visitors simultaneously. There are 11 exhibition halls that vary in size and can accommodate a variety of functions from large-scale indoor exhibitions to music concerts and sporting events,” says Da Costa.

The main arena can accommodate an impressive 25 000 people. The centre also has excellent auction facilities for every type of live-animal auction. Other infrastructure services include on-site banking facilities, telecommunication services including wireless internet access, top-class catering facilities and easy access and secure parking for up to 3 500 vehicles.

Over the last few years the centre has also carved a name for itself as a top-class conference facility.

“We’ve decided to unlock the potential of the centre even further by focusing on offering fullscale conference facilities that can host up to 300 delegates at a time,” says Da Costa.

TSHWANE EVENTS CENTRE IN NUMBERS

82 000 m² covered exhibition space, open and multi-purpose areas

50 000 visitors can be accommodated simultaneously in style and comfort

11 exhibition halls that vary in size and can accommodate functions of any description

25 000 people can be accommodated in the large arena, making it perfect for large-scale outdoor exhibitions, music concerts and sporting events

1 400 000 visitors through its gates each year

10 well-appointed conference rooms are ideal for speaker conventions, training sessions, banquets and product launches

3 500 secure parking bays

20 tonnes of waste gets recycled every year via a fourrecycle system – cans, glass, paper and plastic

45 000 earthworms from the centre’s earthworm farm feed on grass cuttings as well as hay and animal waste from agricultural events

TURNKEY SOLUTIONS The conference centre also includes other essential turnkey services such as décor, flowers, catering, sound equipment and many more.

“In a sense you can describe us as a one-stop shop for all your conference needs. It’s like having a blank canvas that you can paint according to your needs.

Here at Tshwane Events Centre you will not only get a great location for your event, but also helpful staff who can be as involved as you would like in the planning and execution of your event. Whether you would just like someone to open the doors, or you would like assistance with setup and catering, we are here to help.”

“Not only are we a multi-faceted events centre and organising company, our focus is offering full turnkey solutions to our clients – full logistical services, from the draping, to the flowers, to the accommodation – you name it, and the events centre organises it. We allocate a project manager to each function or event and run it on behalf of the client,” says Da Costa.

The turnkey services are not restricted to the centre; they can provide the same packages to outside events. Without divulging much information, Da Costa hinted at many more exciting developments for the centre in the near future.

“We’re busy with a continuous rejuvenation process to ensure unique, innovative and exceptional services in the years to come. This will ensure that the Tshwane Events Centre remains a destination of choice for our clients and delegates alike,” says Da Costa. n

FACILITIES conferences, film sets, product launches and theatrical events.

HALLS D & E Thanks to the straight-forward design of both Halls D and E, the maximum usage of its 1 555 m2 floor space can be put to good use. The halls are suitable for long-term storage options, small exhibitions, conferences and intimate dinner functions.

HALL G The second smallest exhibition hall at the venue, this functional and useful hall is the right size to comfortably host a conference of 500+ patrons, or host an intimate gala dinner. This hall is well situated to work as an independent venue or become part of a bigger event when used in conjunction with Halls J and L.

THE SPACES The Tshwane Events Centre is the second largest exhibition venue in South Africa. It is also fast becoming a popular venue to host premium events and accommodate long-term tenants.

T

he centre’s facilities are flexible enough to be able to accommodate any event organiser or tenant’s needs, and provide space for almost any conceivable event.

Coupled with comprehensive turnkey logistical solutions, tenants or event organisers enjoy and experience a full bouquet which is not only cost effective but extremely convenient.

THE HALLS HALL A Affectionately known by locals as the Skilpad Saal (Tortoise Hall), it was built in the sixties. From exhibitions to large conferences, product launches and film sets – this hall has hosted it all.

The centre is also well poised to host various animal auctions. Livestock can be auctioned in the Championship Ring, and prior to auction, the animals can be viewed in one of the numerous cattle pens or judging rings.

HALL C The second largest hall, is well known by the millions of UNISA students who have written their exams in it. A truly flexible hall, suitable for exhibitions, large

ACCOMMODATION

ANIMAL AUCTIONS

HALL B Built in the 1930s, the grandaddy of the centre’s halls was one of the first buildings built. The venue is suitable for exhibitions, product launches, film sets and long-term storage.

There is no accommodation at Tshwane Events Centre but through strategic partnerships with hotels in the area, you are guaranteed the best possible rates. Preferred hotels include:

MANHATTAN HOTEL offers luxurious accommodation within easy access to major highways, 400 meters from Pretoria’s Gautrain station.

HALL H This charming and versatile hall’s unique configuration of an upstairs and downstairs space allows for interesting conference and exhibitions configurations, ensuring a unique and unforgettable event experience. The hall is ideal for exhibitions, conferences, gala dinners, long-term offices, showroom facilities and film sets.

HALL J In excess of 11 600 m2, it is the largest exhibition hall. This hall offers unimaginable opportunities to host truly unforgettable functions. The hall has proudly played host to the IEC for most five of our country’s elections, acting as national results operating centre for both national and provincial elections. The hall has also hosted presidents, international exhibitions and conventions, product launches and even a rave or two.

HALL L This popular hall is one of the newest additions to the centre. It has been an instant hit with exhibitors and organisers thanks to its ergonomic design allowing maximum usage of its floor space. Popular with the Indian community, this hall is used as a wedding venue. The hall is suitable for exhibitions, conferences, film sets, weddings, product launches and music events.

Outdoor areas include: Arenas A, B, and C, and, coming soon, the Adventure Zone. n

COURT CLASSIQUE SUITE HOTEL offers four-star accommodation nestled in the upmarket, diplomatic suburb of Arcadia.

PREMIER HOTEL PRETORIA exudes luxury. It is in close proximity to, and enjoys a spectacular view of, the Union Buildings.

FACILITIES

THE VENUES The centre boasts a well-appointed conference centre and various venues ideal as break away rooms for a main event in one of the exhibition halls.

ROOM

DESCRIPTION

SCHOOLROOM

Karee

This unique room is set up in a parliamentary style, ideal for board meetings, shareholder meetings, training and presentations.

Marula

Light and well appointed, the Marula room allows a pleasant and productive ambience for any conference or meeting.

36

40

30

Mopane

Mopane’s well-appointed features ensure a pleasant and productive meeting.

18

25

18

Acasia, Karoo, Swazica, Senegal

A truly diverse room that is able to cater for 10 to 240 delegates in various configurations, this room can be subdivided to suit the client’s needs to a tee.

50

60

35

-

CINEMA

-

U-SHAPE

65

RATES

Combined figures 200

240

140

Tamboti

For clients who need an external boardroom facility, this light and pleasant room offers all the amenities and convenience to clients who require a boardroom configuration.

20

20

11

Kui-appel and Jackal Berry

This multi-functional room is ideal for conferences, as a media room and temporary offices.

Situated on the ground floor it is wheelchair friendly and easily accessible from the other halls in the venue.

30

50

30

Baobab

The largest function room, Baobab allows a pleasant and productive ambience for any conference or meeting.

30

50

30

West End Theatre

Tshwane Events Centre’s very own theatre is perfect for unique conferences, team building and of course Tonyaward winning plays.

-

450

-

WITH ROUND TABLES

WITHOUT ROUND TABLES

Clubhouse Ideal for banquets and Restaurant cocktail parties.

60

100

Smoking Lounge

For a more intimate affair, the Smoking Lounge is ideal.

40

60

Sports Bar

For clients who want a venue that offers flexibility, the Sports Bar is for them.

120

300

The Pub

Ideally suited for cocktail parties.

100

200

Competitive DCP rates and straight rental options are on offer.

20 QUESTIONS If you could ask your future ure self one question what would it be? When is the

20

The hostess with the mostess Amanda Kotze-Nhlapo is the executive manager of the South African National Convention Bureau (SANCB).

She has more than 17 years’ experience in government and tourism.

H

ow do you see the meetings and exhibition industry?

As an industry we have moved from a recovering period into a growth phase. But, we are not all about growing numbers. We are also about leaving a legacy and knowledge transfer.

What drew you to this industry? I believe that when you wake-up, you need to do something that you enjoy.

right time to retire? I plan on retiring at 55.

What have been the highlights in your career so far? When I steered the BestCities Global Alliance 010. management committee in 2010.

In that one year, I gained 30 years My favourite shows are Jou Show met Emo en Wicus and MasterChef Australia of knowledge because of the people that I got to interact with.

I really enjoy watching crime shows Another highlight is my current and MasterChef Australia. position. It is a privilege to head up this organisation and I value the What is the best and worst support the industry has given me.

advice you have received?

How would you describe yourself as a leader? As a good listener and inclusive.

What super power would you like to possess? The ability to turn all the bad in the world into something good.

What do you do in your spare time? I spend time with my husband. I love to read, explore new places and host dinner parties.

This industry is dynamic, exciting, unpredictable, results and deadline driven. It is also about building personal relationships. These are the things that get me out of bed.

What are you scared of?

What have been the biggest changes in the industry that you have seen? Most

Adams, Jou Show (Thursdays, KykNET DTSV 144) and my husband.

Questions like these.

What makes you laugh? Emo

definitely, subvention. This is when a grant is given to be used to bid for an international as association meeting. Other chang changes include more, yet shorter, me meetings.

What can we expe expect from Meetings Africa 2 2015? The show is turning 10 an and will focus on sustaining and gr growing its numbers. The show will also be going down memor memory lane. We want to show where whe we have come from, where we are now and where we will be going.

What three w words describe you? Hospitable, loving, (having) integrity. in

What have you learnt the hard way? In this industry the smallest details are what make or break you. I am all about the details and particular about the way things need to be done. I believed that things were done according to my standards, I was let down.

The best advice would be to be myself and not to try and imitate someone else. The worst, to stop singing opera.

What is your favourite holiday spot? Now that I live in Joburg, Cape Town. I have a house there and so I don’t feel obliged to do the tourist things.

What book do you wish you had written? There are too many books, but the stand-out one is the Bible.

What is your best characteristic and biggest flaw? My best is that I am loyal and the worst is that I trust too easily.

If you could be anyone for a day, who would it be and why? My father. He always gave the best advice.

Follow Amanda @SA_NCB

What quote best describes you? Haar blaf is harder as haar byt/Her bark iss louder than her bite.

What are you addicted to??

Definitely coffee, although my s. husband would say soap operas.

MEETINGS l MAY/JUN 2014 •

39

5 CATERING TIPS 1 2

Imaginative and flavourful menu

3 4 5

PRODUCE SELECTION IS KEY Know where your food comes from WASTE NOT Order what you need to control your cost and wastage NEVER TAKE SHORT CUTS ALWAYS use the correct cooking techniques and methods KNOW YOUR SERVICE TIMES Avoid food spoiling – serve food the way you would want to eat it

You will not find pretentious food on the menu at The Maslow hotel.

Executive chef Dallas Orr only serves the best food, made beautifully.

D

ESCRIBE CHEF DALLAS in three words Passionate,

dynamic, go-getter.

How has the food and beverage industry changed over the past five years? Customers want to try new foods which mean chefs can become more creative with their food offerings.

What would you say is the number one mistake people make when it comes to catering for conferences? Not fully understanding your customers’ needs – the more you know, the better your delivery will be.

What are some of the trends you see in the food and beverage industry? Fine dining is still popular but not necessarily everyone’s first choice. There has

CHEF DALLAS OR ORR

been a big increase in nose-to-tail eating (using all the edible parts of an animal) and simple foods (minimally processed and without any artificial ingredients) cooked really well.

How do you present ‘plain’ food in a way that makes it look appealing to delegates? A variety of moulds can shape simple food like rice. My favourite is taking a simple dish and deconstructing it – it

Dallas Orr is execu ve chef of the Maslow Hotel. Prior to this, Orr was execu ve chef of TTable Bay Hotel at the V&A Waterfront.

Orr has a chef's diploma from Bill Stafford’s Professional Cookery School Scho in Cape Town. He began his early career in th the South African Navy and went on to appointm appointments at Spier, The World of Residensea, Roya Royal Livingstone Hotel, Port Ghalib in Egypt and ffor the last four years he has headed up the cculinary team at the Table Bay Hotel. Orr has also been invited to cook at the James Bear Beard Founda on in New York and has regularly hosted acclaimed chefs from around the world.

40 • MEETINGS l MAY/JUN 2014

tastes the same but looks like a five-star meal.

What is your signature dish? My tandoori chicken alfredo.

Why did you decide you wanted to become a chef? When I was 16 I did an aptitude test and it showed two possible jobs: an architect or chef.

Since I had no intention of sitting in an office for nine hours a day drawing lines, I pursued a career in cooking, with passion and the right attitude.

What do you think of Joburg as a food destination? I know everyone thinks Cape Town is the foodie capital, but I’m surprised by the choice available in Joburg; you can get anything you want including the best meat cuts, grass-fed beef and organic produce – the list is endless and I’ve really enjoyed finding the best suppliers.

Conferencing with Premier Hotels & Resorts One of South Africa’s fastest growing independent hotel brands, Premier Hotels & Resorts is renowned for having the best conference facilities in great locations nationwide. Along with superior service and on-site luxury hotel rooms, providing top class events solutions.

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ThINKing differently

New kid on the conferencing block, Conceptual Eyes, with its Capture It live drawing programme, is making waves. Martin Hiller takes a look at this innovative concept.

42 • MEETINGS l MAY/JUN 2014

of your brand, everywhere that it lives. A visual strategist defines these principles.

“Conceptual Eyes specialises in internal communication, ensuring that internal messages are understood across the company.

Look at the most successful brands in the APTURE IT IS A VISUAL strategy market today. What do they all have in support tool designed to support common? Every time anyone comes into meetings, conferences and events of all contact with the brand, be it people, products kinds. The Capture It graphic or services, the experience interpreters (GI) illustrate remains the same. Our the spoken content onto inward approach ensures canvasses or captures. They these ideals, cultures and work in collaboration with messages get communicated Our graphic interpreters a visual strategist who acts effectively and consistently (GI) are a team of young as the second set of ears throughout,” says creative South African artists and listens to the speeches/ director, Lindy Scott. who create images that keynotes/presentations.

Visual strategy is the summarise verbal ideas and presentations. foundation of all that Capture It GIs listen and VISUAL Conceptual Eyes does and translate your events’ STRATEGIST, HUH? it is what its Capture It verbal aspects of ideas, A visual strategy is a set programme is built on. They conversations and themes of design principles that turn words into pictures. into drawings.The graphic distinguishes your brand People remember pictures. translation is achieved in a frenetic marketplace. through a combination of THE REAL VALUE These design principles link live hand-drawn images Besides the customised Be your business objectives and words. dr drawings that the client directly to the outward facee

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CAPTURE IT AT A GLANCE

7 1 2 3 4 5 6 7 can keep and hang on the walls of their office or boardroom, the real value comes from the conversations that happen around the drawings. The captures are a visual summary of the conference themes and the speakers’ messages through their words live on through the drawings.

“To date, almost every delegate and speaker has also documented the captures themselves on their cellphones. We build a pop-up gallery as the drawings are completed, so the space is always changing and new content is produced almost by the hour. The visual content maintains a lasting impact long after the event is over,” says Scott.

Photographs Paul Samuels

ENDLESS USES “Delegates really appreciate the standard of our drawings as they are done by some of the most talented illustrators in the country, and as a result, delegates want their own copy of the capture,” says Scott.

Professional photographs of the captures are taken once they have been inked (highlighted with colour). This means that the original content can be reproduced and made into merchandise or anything else the client wants to do with the images after the conference.

REASONS TO HAVE CAPTURE IT AT YOUR NEXT EVENT

ENGAGEMENT Allow delegates to engage with the spoken content way beyond delivery CONTENT ABSORPTION Improve memory retention LASTING VALUE Add lasting value to your keynote and internal speakers ENCOURAGE DISCUSSION Encourage discussion on a unique platform POINT OF REFERENCE Captures are an excellent point of reference VISUAL GALLERY Create a visual gallery of your conference experience VISUAL STRATEGY Give your conference that wow factor

This means that the message of the event and any brands associated with it will be remembered long after the closing ceremony.

BRAND CONSCIENCE Conceptual Eyes understands the important of brands and the message they promote.

Similarly they are aware that meetings, conferences and events have a purpose and everything that is associated with it needs to convey that purpose. This is evident in the GIs uniform, red All Star shoes.

Scott explains, “Our angel investor has always worn red All Stars and when we were in the brainstorming phase of creating our brand we decided to keep this element from her.“ But the story doesn’t end there. “As with all start-ups, I was watching what I spent my money on. I bought an imitation pair of shoes.

My team and I realised that this was against the values we wanted to demonstrate in our business. We draw original artwork, we value creativity and therefore the original All Star shoes have now become a symbol for our values and we walk our values every day. We are proud to have created an All-Star team.”

Conceptual Eyes’ GIs are all extremely talented artists who are determined to make a difference and create something of real value.

THE FUTURE The feedback from clients and people within the industry has been very positive. “The Conceptual Eyes team has been growing and we have had to hire a business developer.

Demand is so strong that one of the GIs has moved from a freelance position into a full-time position with us. In fact she will be going to Berlin in July to represent Conceptual Eyes at the European Conference for Visual Thinkers, so we are very excited about that,” says Scott.

Conceptual Eyes intend to continue to add value to the conference space and create new creative programmes. So watch this space! +27 (0)82 415 2771 • conceptualeyes.co.za

WHAT THEIR CLIENTS SAY “The boards and the images are a great hit with the conference delegates and they keep asking for them! There are loads of printed A3 versions of the drawings all over the place.” Carol Jackson, HR Execu ve: Tiger Brands “I think they are hugely effec ve – especially for delegates a erwards to remember the key points.” Lewis Pugh, ocean advocate, inspira onal speaker and author “A great team of talented South African ar sts making a business dream a reality; this me last year this business was only an idea and look at them go.” Kevin Gaskell, businessman, professional speaker and business mentor

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Boehringer Ingelheim META region Annual Sales Conference held in Barcelona organised

by CLA Brand Event and Engineering

The event planner’s guide to audiovisual From boardroom meetings to gala dinners and international music concerts, audiovisual plays an integral part.

Martin Hiller brings you all the info you need to create a masterpiece.

44 • MEETINGS l MAY/JUN 2014

M

EETINGS AND EVENTS are communication tools and therefore nothing is more important than the presenter and/or entertainment being heard.

Visuals need to be clearly seen. Audiovisual is about getting messages across as clearly and impactfully as possible.

“People absorb more information with a visual reference than if the presentation is just verbal. Traditional PowerPoint presentations are moving towards interactive displays with video to reinforce the message,” says Bhans Sheomangal, AV operations ies. manager, Gearhouse Group of Companies. cross It is one thing to get your message across aged for and quite another to keep people engaged oard, the duration. Visuals are, across the board, the best medium for communication. nical Michael Collyer, CEO of TechRig Technical Solutions Agency agrees, “That’s why it’s essential that the technical supplier, especially

THE PERFECT AV BRIEF Michael Collyer, CEO of TechRig Technical Solu ons shares the most important elements that should be asked and shared with the AV supplier during briefing.

PURPOSE The event name, theme/concept, aims and objec ves THE USUAL SUSPECTS Dates, mes, venues, number of delegates/a endees, demographics RUNNING ORDER Agenda and show script ENTERTAINMENT What and who will be providing the entertainment.

EVENT DESIGN Set design, ligh ng design, AV design, sound design

the presentation engineers, are on top of their game and know how to make the presenter, the presentation and of course the venue look and sound spectacular”.

6 DETERMING THE AV YOU NEED When doing your site inspections, the following questions will help you determine the best venue for your next event: • What mood do I want to create for my event? • Is this an outdoor or indoor event? • What type of entertainment am I going to have? • Will I need certain areas highlighted (for a product display)? • What AV equipment is already installed and what is included in the venue hire fee? • If indoor, what is the ceiling height and can you get a copy of the rigging plan and weight bearing certificates? • What sort of power is available at the venue? • Does the venue have in-house operators and electricians and if so, what is their level of competency? • How easy is it to bring in AV equipment into the venue from the loading bays? • Can I get drawings of the venue in AutoCAD? • Does the venue have a generator?

The answers to these questions will aid your audiovisual company in helping you understand what you can do and how to push the boundaries in order to create an experience that leaves your delegates with a lasting message. “In general, event managers should engage more with their technical suppliers to

understand the possibilities. There is so much more technology available these days to make your event more engaging,� says Sheomangal.

1 2

DECIDING ON AN AV COMPANY AV gear and equipment is readily available from a variety of suppliers, so you may be tempted to cut costs and go with the cheapest supplier. “The difference however, between an average event and a truly memorable, impactful one, comes down to having the right people on your technical team – the most important component to delivering a successful even,� says Collyer This means ensuring you have enough budget in place. This can be done by including your technical support into the equation from the beginning.

Do your homework, ask questions and use a company with a proven track record.

MEET THE EXPERTS FROM LEFT: Michael Collyer, CEO, TechRig Technical Solutions Agency; Bhans Sheomangal, AV operations manager, Gearhouse Group of Companies

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QUESTIONS AN EVENT PLANNER SHOULD ASK THEIR AV COMPANY WHEN PLANNING AN EVENT

DO YOU HAVE HIGH DEFINITION SCREENS? Because of the picture quality, high definition screens add that extra something to an event.

WHAT COMPUTERS WILL YOU SUPPLY? This is a crucial question to ask when dealing with a conference. You need to know what computers are being supplied and what versions of software have been installed, as there may be compatibility issues if the PowerPoint presentation or video content was created in a different format. The event planner needs to let the AV company know what version their content will be supplied in.

WHAT PA SYSTEM WILL BE USED? Ask to see it as well, as this will help you determine if this is the right one to use.

You don’t want a big stacked PA system for your conference.

WHAT IS THE LEVEL OF COMPETENCY OF YOUR TECHNICIANS? Check what level of expertise the technicians being supplied have. Will they be able to fix or adjust things on the fly?

IF SOMETHING GOES WRONG, WHAT THEN? To get an idea of what level of support they will be able to give you, ask what the AV supplier’s plan of action is in the event of an emergency, last-minute requests or equipment failure. Also enquire if they are running a back-up system and on what.

PAPERWORK, PLEASE? If applicable, always ask for the safety files and certificates of compliance – both structural and electrical. Also don’t forget that the build-up schedule needs to be signed off by the technical manager.

MEETINGS l MAY/JUN 2014 •

If you glaze over at the mention of ‘technical equipment’, stress not, because with TechRig \RX GRQ¡W QHHG WR Ă€QG \RXU inner AV guru. Thanks to our, formidable team, top-notch equipment and expertise, TechRig takes the stress out of all your audio visual and technical requirements. TechRig are a specialist agency providing technical solutions to the corporate and AV arena to an international standard.

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Engaging with your audience Meetings sits down with Lumi’s managing director, meetings and events: South Africa, Danie Greyling to find out more about the merger of IML and Lumi and what we can expect.

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HAT WAS THE reason for the merger between Lumi Mobile and IML Worldwide?

The merger between the two brands took place because both groups realised that it is a unique opportunity to bring together two exceptional technology companies with patented processes that complement each other enormously. Lumi Mobile originally focused on the mobile market-research sector and saw an opportunity to expand to the meetings and events sector through IML with the Lumi Mobile apps.

At Lumi, our focus is on staying at the forefront of interactive technology

46 • MEETINGS l MAY/JUN 2014

What has become the major focal point for Lumi? Technology changes rapidly. In order to stay relevant, one must embrace these changes. All indicators show that mobile will play a massive role in our industry in the years to come. With the introduction of the Lumi apps, Lumi is now in a position to offer clients multiple platforms to engage with their audiences.

The method of delivery has also evolved. Instead of only being able to use interactive technology at 'big budget' events, it is now possible to simply purchase a licence and set up an interactive session from the comfort of your office desk.

At Lumi, our focus is on staying at the forefront of interactive technology in order to offer clients the best possible solution

Why is it important to incorporate technology into meetings and events? Insight is at the heart

ABOUT LUMI Lumi is a global market leader in real- me audience insight technology for research, live events, mee ngs and corporate communica on.

Opera ng from offices in 12 countries, Lumi’s core technologies and engaging mobile apps are used by hundreds of mul na onal corpora ons and their advisers to provide an unparalleled understanding of a tude, opinion and behaviour in a dynamic and innova ve way.

to having valuable interactions with their target audience, while making it measurable at the same time. From a business perspective our scope has broadened significantly as our apps can be used anywhere from your everyday meetings to big concerts.

of every meeting, conference and event. Participant collaboration via technology helps you transform thinking, illuminate ideas and make smarter business decisions.

Event technology also enables you to prolong the lifecycle of your event – by getting participant buy-in about topics of discussion before the event, interacting with them in various ways during the event (including peer-to-peer messaging and polling) and rating the success of your meeting or event afterwards. Discussions can also continue long after the event has ended.

Why do you think it is important to ask the audience for desired outcomes? Asking the audience to participate in discussions ensures that everyone 'buys in' to decisions made. In his book The Wisdom of Crowds, James Surowiecki convincingly argues that wise crowds or groups will make better decisions than most individuals.

Allowing delegates to engage with you as the organiser makes the event measurable and changes the dynamic from a one-way conversation to a more meaningful two-way, inclusive discussion.

Results can be measured through the content generated and insight gained.

How does Lumi technology enhance a meeting or event?

Lumi’s products offer more ways to deeply engage people in the meeting content – anytime, anywhere. Lumi’s products help create the best possible environment for hands-on audience participation with easyto-use strategy tools that track and analyse opinions, preferences and feedback.

What technology does Lumi offer? Lumi offers various proprietary technologies (audience response systems) and mobile apps for real-time audience insight. These solutions can be purchased or rented (with the option to rent on a long-term basis). Solutions are customisable to client requirements and can even include a 'do it yourself' option for interaction at everyday meetings. Whether in the room, in the moment or across the world, Lumi helps clients create engaging events and interactive opportunities that provide stakeholders with an unparalleled understanding of discussions, opinions and behaviours.

How is Lumi’s interactive technology changing the dynamics of how meetings and events are hosted? It has changed the way we interact globally.

Imagine the potential for large and small corporates alike! Lumi’s interactive technology creates an environment that actively

promotes audience interaction by taking advantage of strategic yet simple-to-use solutions to help capture and make sense of all of the rich content created during meetings and events. Besides the fact that you can measure results instantly, you also create an environment where knowledge can be tested, decisions can be made and opinions can be voiced – all instantly and anonymously.

Why is Lumi the frontrunner in insight technology? The acquisition of IML by Lumi underlines our solutions (whether mobile or proprietary) and creates an integrated technology business defined by global scale, market penetration and high-quality client service across our key sectors of market research and live meetings and events.

The combined software development resource and capability will further enhance our offerings to our existing market research clients as well as those in the meetings industry.

The successful integration of the two brands and our new beginning as Lumi offers an exciting opportunity to grow and develop a single leading brand around the world. This new energy will significantly invigorate our client relationships, unlock business opportunities and boost our innovation. lumiinsight.com danie.greyling@lumiinsight.com +27 (0)12 345 5161

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SOMETHING FOR THE LADIES

A Chogan is a new and trendy accessary with a prac cal purpose. It is simple and novel way of linking your cellphone (or camera and keys) to the inside or outside of a handbag, preven ng loss of your valuables. Chogans link onto the actual phone or a phone cover with great ease. Ladies love them! choganchain.co.za

Whether it is a gift for the delegates, speakers or clients; corporate and promotional gifts are an integral part in maintaining a good relationship and creating a lasting impression.

Meetings shares its top gift ideas…

WINE NOT? Carrol Boyes, well-known South African designer, has partnered with her brother, farmer and financier John Boyes, to create a unique range of limited Carrol Boyes Collec on wines. A passion for crea vity and cra smanship flows through these siblings’ veins. The finest wine making has now truly become an art. Carrol Boyes' signature artworks are translated onto the labels of these bo les. The result of this union of art and winemaking makes this an ideal gi . carrolboyes.co.za

GO GREEN G E’Yako Green and Intelligent Marke ng are leading le eco-gi providers. They provide quality green alterna ves to products commonly used in corpo corporate marke ng and promo on. All products are made from recycled, biodegradable or renewable mate materials. The recycled bags are a firm favourite. eyako eyakogreen.co.za and iamgreen.co.za

SYMBOL OF AFRICA Diana Carmichael offers a variety of collec ons inspired by life and art in Africa. The feel and look of each range is however unique and a reflec on of the mosaic of talents available among African designers. One of her well known ranges is Cheetah Africa. Any item from this range will make a great thank-you gi . amrod.co.za

48 • MEETINGS l MAY/JUN 2014

HOUSE YOUR THOUGHTS The Moleskine is a staple gi for delegates. Its resilient cover and high-quality paper make it a great combina on for delegates to house their thoughts and ideas.

The notebook comes with a bookmark and a strong elas c band to keep it closed when not in use. The best part is that it is perfect for branding.

What’s not to love? moleskine.co.za

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KEEP THE LIGHTS ON With load shedding a real possibility, delegates will love ge ng a Consol Solar Jar. Safely housed in a beau ful one-litre Consol Classic preserve jar, which providess a prac cal and a rac ve casing for the func onal product, this alterna ve light source is literally bo led sunshine. The LED lights are powered by sunlight, which iis harnessed through consol.co.za solar panelling fi ed on the lid. consol

What to put in those delegate bags

SIMPLY MAGNIFICENT Want to give a custom-made gi ? Then contact MagnifiSAnt, they create bespoke products not previously found in the tourism, retail, spor ng and corporate markets.

MagnifiSAnt S currently manufactures promo onal PVC rubber products such as USB US flash drives, key rings, fridge magnets, magne c bo le openers, ba bar and placement mats, mouse pads, coasters, mobile phone charms, smartphone smartph and iPad covers, ers, badges, luggage and school tags, zipper pullers, pulle mugs an and mini mugs, photo o frames, calendars, CD covers, wristbands, earphones earp phones and more. magnifisant.co.za .co.za

SUPPORT A GOOD CAUSE

Giving gi s that support a local cause is always a good idea. The Cape Cra & Design Ins tute (CCDI) supports cra producers.

The products available from CCDI are stunning and with Cape Town being the World Design Capital for 2014, they are even more special. Delegates and clients will appreciate that they receive a gi that helps to upli a community, so tell them where the gi comes from. ccdi.org.za

MEET THE VAN STAALS M

Bo and bred just Born north of Jozi, these no boertjies might look bo like a bunch of metallik heads at first glance, h but be warned; they’re b a polished li le bunch. While every b iinch the pap-en-sous, kkoeksister and Ouma Rusk connoisseurs, R tthe Van Staals know their wasabi from their Crosse & Blackwell mayonnaise, their Manolos from their Batas, their Crème De La Mer from their camphor cream and that Diesel is not just sold by the litre. With an engaging story behind each product and character, the Maneki product range is fast becoming a firm favourite for gi s. maneki.co.za

EXTRAVAGANT THANK YOU If budget is not a concern, the Nespresso Inissia is the thank-you gi to give. Small, simple and fast, think of the Inissia as the ‘ge ng-to-know-you’ Nespresso. You meet, shake hands, have coffee and learn things about each other. You learn that the Inissia makes a reliably great espresso, and the Inissia learns exactly how you like it (it’s programmable). nespresso.co.za or yuppiechef.com

CONFE CONFERENCES WHERE LECTURES ARE GIVEN Promotional and corporate gift compa company, Macbryan suggests giving USB d flash drives preloaded with speaker notes. Other suggestions include eco-fr eco-friendly notebooks with pens and pencil tote bags and folders. All of pencils, these options are perfect for branding.

OUTDOOR EVENTS Drinking bottles, caps or hats and sunscreen are most commonly given and can be branded.

GIVE A GIFT YOU WANT TO OWN Ask yourself this: Would you be happy if you received this gift? According to Amrod, importer and in-house brander of corporate clothing and gifts, if you think it’s a cheesy, inexpensive bit of promotional fluff, chances are delegates or clients will see it the exact same way.

GIVE GIFTS THAT RELATE TO THE THEME OF YOUR EVENT Choose something that will be spoken about and used for many months after the event.

Also, if you would rather give a gift that supports greening or an upliftment programme, do so. Explain to your delegates why you chose those gifts.

RELIABLE OPTION One of the most-used promotional items is branded pens.

They are available in a wide range of sizes and prices. Macbryan believes that the advantage of giving branded pens are their viral properties – from the original owner it can travel through the hands of many and over many desks – promoting your brand all the way. Pens can be printed with nearly anything: a logo, address, phone number or slogan. The design can be simple or highly creative. The information can be printed or engraved. macbryan.co.za and amrod.co.za

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MEETING PLACES

Food for thought With a focus on smaller meetings, restauranteurs are sweetening their offerings by adding a meeting and events component to their already mouthwatering options. Let Martin Hiller whet your appetite with his top picks…

GAUTENG If you are looking for a venue that offers a wide variety of exci ng possibili es, Harvard Café is the place.

Located at Rand Airport, it is beau fully posi oned and very close to the runway where delegates can admire the planes as they taxi to and fro. Rand Airport is a throwback to another era and the atmosphere is immediately no ceable on arrival, which will ensure the right energy for the success of your event. Apart from Harvard Café itself, there are two conference rooms – the Spammy Room accommodates up to 45 people and the Texan Room is suited to 160 guests. The menu plays a hearty tribute to burgers, seafood, steaks and poultry. harvardcafe.co.za

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KWAZULU NATAL From the name – a Swahili slang term meaning ‘ea ng good’ – to every robust, flavoursome dish on the menu, The Grill Jichana at the Southern Sun Elangeni & Maharani embodies the spirit of good, simple food prepared in the most authen c way to highlight its natural flavours. Bringing in the African theming of its host hotel, The Grill Jichana is an explora on of the east coast of Africa’s spice route, combining the flavours of cassia, cloves, cinnamon, cardamom, turmeric and pepper with the perfectly grilled meat, fish and chicken dishes on the menu. Forgoing an extensive starter menu in favour of a simple but substan al selec on of salads, handcra ed from fresh market ingredients, The Grill Jichana is a restaurant where the focus is on the grills.

The beef is premium grade and sourced from Karan Beef, carefully selected and hand cut by an in-house butcher before being aged through a specific matura on process. Jichana’s small but temp ng dessert menus create the perfect ending to a meal that sets new standards in grillhouse dining. tsogosun.com

GAUTENG The Lacuna Bistro and Bar at The Maslow hotel is no ordinary restaurant, it is a sophis cated urban bistro serving interna onal cuisine using only the best local produce. This is where you can enjoy express food, linger over dinner, or eat at the bar counter. A glass-enclosed private dining room is able to accommodate 10 to 15 diners, perfect for a secluded chef’s table. This unique se ng, overlooking the gardens, allows patrons to enjoy an in mate dining experience. Bespoke menus are designed for clients and due to its locality to the show kitchen, guests are able to interact with execu ve chef Dallas Orr. (Turn to page 40 to read more about Orr). suninterna onal.com

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GAUTENG Located on the water’s edge is Protea Hotel Centurion’s à la carte restaurant, Emanzini. With its contemporary African atmosphere, the restaurant offers tantalising menus that will leave you wanting more. Emanzini is situated on the ground floor, overlooking the pool deck and Centurion Lake. A full English buffet breakfast is served daily, as well as an à la carte menu consisting of modern African cuisine served during lunch and dinner. The trendy bar and lounge area are the ideal places to come to relax and unwind after a full-day conference. Both are open 24-hours/day. proteahotels.com For an interview with the chef visit saconference.co.za/emanzini

Douglas Allen is the general manager of African Pride’s 15 on Orange Hotel

Whether it is a private dining room in a restaurant or a boardroom at a hotel, event planners are looking for out-of-the-box venues for their smaller events.

Why do you feel event planners are opting to use hotel boardrooms and private function spaces?

The main reason for using hotels as a venue is the amount of professional management available on-site attending to all needs, whether it is conferencing, dining or accommodation, the versatility of the rooms, coupled with the complimentary add-ons such as Wi-Fi and standard AV equipment. Another factor that event planners consider is that hotels have generators, and therefore – during times of electricity cuts or load shedding – interruptions are avoided by hosting a conference at a hotel venue.

What should event planners consider when choosing such spaces? Event planners should be considering the following questions: the size of the venues available, the various capacities and

WESTERN CAPE

From the moment you walk through the glass doors into the aged brick interior, with its ancient doors, wooden beams and iron pillars, you will feel the heartbeat of a unique African restaurant in Cape Town.

Gold Restaurant will take you on a taste safari from Cape Malay to African cuisine, with its set 14-course menu served at your table. Start your evening with an interac ve djembe drumming session which will get you in tune with the African rhythms and songs for the rest of the night.

Thirty minutes of vibrant playing of the drums will ensure an energized start to your evening. A soothing hand-washing ceremony will complete your drumming experience and you will be ready to dine in the Moroccan courtyard or on the gallery. Be cap vated during dinner by Gold’s tall, graceful Mali puppets as they dance around your table with the drummers and singers. Their live entertainment is unique to South Africa and their performances will embrace you and take you into the heart of Africa. goldrestaurant.co.za

seating arrangements on offer, audio visual requirements, airconditioning and what is included within the DCP. GAUTENG A trendy and ambient hotspot situated in the stylish World Trade Centre in Sandton, Gwefey is an authen c Asian restaurant with a beau ful panoramic view. Offering tradi onal dishes from all across Asia, from Beijing to Shanghai to Thailand, Gwefey has created a sensual trip through the eastern con nent via the palate. Combining stylish, theatrical décor and exo c Asian cuisine with professional waiters and culinary ninjas, Gwefey is bound to sa sfy your every gastronomic whim. Gwefey was voted the best business lunch restaurant in the 2013 Best of Joburg Readers’ Choice Awards. gwefey.co.za

What are the advantages?

The amount of professional management and chefs available, hotel infrastructure which accommodates client needs, complimentary Wi-Fi and standard complimentary AV.

Why would you recommend them? These rooms are normally specifically designed to accommodate an uninterrupted service and have built-in AV, which a restaurant would not have.

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MEETING PLACES

Brides want their day to be perfect. Event planners want their event to be perfect. Just because a venue specialises in weddings, doesn’t mean you can’t have your next meeting or conference there.

Meetings shares its top wedding and event venues.

WESTERN CAPE Nestled at the foot of the magnificent Paarl Rock is a small, luxury hotel like no other.

Grande Roche Hotel is a place where history interacts with modern comforts. The hotel offers a choice of venues for your event, from the charming in macy of their private dining room, the elegant Bosman’s restaurant and Bosman’s lawn for a garden func on to the Vineyard venue for larger numbers. granderoche.co.za

CHAPEL ON SITE

GAUTENG Surrounded by the Zwartkoppies, on the banks of the Crocodile River, just half an hour from Johannesburg and Pretoria, rests Avianto. A European-inspired village that has established itself as a crea ve s mulus for gorgeous wedding celebra ons, focused team-building conferences, gli ering func ons and in mate getaways. Avianto consists of the village hotel, banquet hall with its charming and beau ful non-denomina onal chapel, a magnificent ballroom, the fireside room for a more in mate func on, and the state-of-the-art conference centres, consis ng of six separate conference rooms and a lounge. avianto.co.za

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WESTERN CAPE Babylonstoren is a Cape Dutch farm with vineyards and orchards surrounded by the drama c mountains of the Drakenstein valley. It has an excep onally well– preserved werf da ng from 1690. A fruit and vegetable garden of botanical diversity supplies a remarkable restaurant. Guests staying at an exclusive farm hotel enjoy access to the en re farm, plus facili es like a spa and gym. The aim is to have guests feel more comfortable and more alive among warm smiles and the simple daily rhythm of the farm. Some of the old original buildings on Babylonstoren can be used for events for groups of up to 100 people. Three venues are available, namely: the White Studio, Koringskuur and Klapmuts Stoor. babylonstoren.com

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Lindy Srubis and Megan Buchanan are the brains behind Event Affairs, a dis nc ve events management company that provides wedding planning, corporate events management and private event planning services throughout South Africa. @EventAffairs

What are the similarities between organising a wedding and a conference? Ensuring that the

KWAZULU NATAL Hotel Izulu is the perfect base for the discerning traveller to enjoy the warmth, wildlife, spectacular scenery and culture of the Zulu Kingdom.

It is ideal for weddings, honeymoons, bou que conferences or a unique luxury treat. The Izulu Conferenece Centre is ideal for today’s business forum while the Royal Suite is offered for more luxurious execu ve mee ngs. The hotel’s lush gardens are perfect for an outdoor event. hotelizulu.com

CONFERENCE IDEA Practical and functional trumps the WOW factor when it comes to both weddings and conferences.

Always keep the goal and purpose of the gathering at the forefront of your planning so that views, activities or surroundings don’t cloud the ultimate goal.

GAUTENG For those who know that memorable events and principal occasions merit an excep onal se ng, there is a venue where the most discerning demands are met, gracefully, perfectly and completely. Summer Place harmoniously and elegantly combines classic design, décor and ambience with sheer joie de vivre. Its character is generous rather than rich, welcoming its guests without overwhelming them. It is a place where the most dis nguished of visitors can feel contented. Summer Place is an ideal venue for any event – from the most roman c wedding, professional conference, corporate func on or unforge able banquet to an impressive product launch. summerplacesa.com

GAUTENG Olives & Plates Func on and Conference Venue is where elegant architecture and modern func onality combine to ensure a memorable event. Set in revived Cape Dutch-style architecture, The Olives & Plates Func on and Conference Venue situated at Wits University offers all the modern facili es to successfully host your conferences, weddings, corporate events and celebra ons. Coupled with the Olives & Plates catering services, which include a selec on of fresh, delectable food from their menu, and professionalism from their experienced staff, both you and your guests will enjoy an experience to relish, whatever the occasion. olivesandplates.co.za

client’s vision and intentions are achieved.

When organising a wedding, you need to select the right suppliers that will provide a service or expertise that will, in essence, create the dream wedding that your bridal couple have in mind. Similarly, with corporate events, a client has a goal and vision in mind which, when achieved, ensures that the event is a success.

Both require an immense attention to detail, value for money and a ‘go-beyond’ attitude and work ethos in order to deliver an immaculate product.

Why should a corporate event planner consider using a traditional wedding venue to host their next function? Often, wedding venues offer different function spaces to your traditional hotel or conference venue, which in turn sparks all sorts of new thought processes and creativity.

What are the advantages of having a conference at versatile function spaces?

A lot of wedding venues are blank canvasses which is a great way to bring in your corporate touch. For instance, decorative modern furniture elements, floral designs and creative spaces could really change your conference or corporate event from a ‘standard conference’ to something that is unforgettable. In our eyes, anything is possible – from erecting a marquee tent to creating an ideal venue specifically tailored to the client's vision such as recreating a museum or old building to suit the client's requirements.

MEETINGS l MAY/JUN 2014 •

53

MEETING PLACES

Hitting the events

jackpot When deciding on a venue, the most important items on the checklist are accommodation, conference facilities, catering and entertainment. Casinos check all these boxes thus offering an allinclusive experience for delegates.

Meetings shares its top picks.

EASTERN CAPE The Venue @ Hemingways is mul -func onal venue catering for a variety of conference and event op ons for groups of between 10 and 850. In addi on, the venue also offers stateof-the-art ligh ng and sound and includes a mobile stage. Delegates can stay at the fourstar Southern Sun Hemingways Hotel. The entertainment complex is linked to the Hemingways Mall, currently the largest of its kind in the Eastern Cape, offering 250 retail stores including a fast food court, bowling alley and games arcade. hemingways.co.za

MPUMALANGA Located in Nelspruit, Emnotweni Casino offers a selection of cosmopolitan dining options, thrilling gaming, and electrifying entertainment. The newly rebuilt, multi-purpose venue at Emnotweni, The Arena, is the hub for lifestyle events, exhibitions, shows, conferences, concerts and banquets. Boasting state-of-the-art equipment and lighting, and over 700 m2 of floor space, the venue can cater for any type of event and accommodate up to 1 000 people standing. emnotweni.co.za

GAUTENG Gold Reef City boasts a superbly appointed conference centre with a variety of set-up op ons to suit all different types of mee ngs, conferences, product launches and exhibi on requirements.

Having conference facili es located in the middle of a theme park, the possibili es are endless, from cocktail par es down a minesha , breakfasts in the winder house, to informal street par es in the town square. Also located on the premisis, Gold Reef City has its own chapel with a horse and carriage, to add that special touch to your wedding. goldreefcity.co.za

54 • MEETINGS l MAY/JUN 2014

GAUTENG Emperors Palace’s venues, facili es and a en on to personal service, set it apart. The exhibi on and conference centre at Emperors Palace provides a diverse range of exci ng, mul -purpose venues, as well as small execu ve breakaway rooms. The en re venue has extensive technical resources and is equipped with very modern facili es, including Wi-Fi connec vity.

With luxurious and comfortable accommoda on in four award-winning hotels (ranging from three to five stars) with a total of 670 rooms, a glorious health and beauty spa, a magnificent casino, the finest in dining op ons, excellent entertainment choices including a state-of-the-art cinema complex, and impeccable service, Emperors Palace has it all. emperorspalace.co.za

WHAT ARE THE ADVANTAGES OF HOSTING A FUNCTION AT CASINO COMPLEX?

NORTH WEST The Carousel Casino incorporates all the fun and excitement of a bright, playful and colourful carousel ride at the carnival. Like a fairground a rac on, the Carousel Casino draws you in with the highest level of service, first-class entertainment and cap va ng events at every turn. The Carousel boasts facili es to host everything from 10 boardroom guests to 300 conference delegates. Other uses for the conference venues include training, weddings, birthdays, anniversaries, gala dinners, year-end func ons and team building. suninterna onal.com

FREE STATE Goldfields Casino and Entertainment Centre in Welkom, is the perfect place to host your next func on, event or conference. With a mul -purpose hall with modern and majes c designs as well as full catering facili es, it is ideal for almost any type of, or size, func on, show or event. Goldfields Casino offers an array of entertainment experiences, from sumptuous dining at Explorers Restaurant to an ac on-packed sports bar. goldfieldscasino.co.za

Delegates can enjoy an unparalleled selec on of entertainment, accommoda on and a superb choice of restaurants. Once renova ons are done, Emnotweni will boast three food outlets. Guests staying at the StayEasy Emnotweni can visit any of the popular tourist a rac ons in and around Nelspuit.” Ig Olivier, general manager, Emnotweni Casino and Entertainment Complex Casino complexes offer stress-free events by taking control of all your requirements. At Goldfields, our skilled events planner, in-house chef and staff will make sure that you have me to enjoy your event.” Mark Berger, events coordinator, Goldfields Casino and Entertainment Centre

Bring Vegas to your delegates

V

EGAS NIGHTS PROVIDES you and your guests with the most exci ng and unforge able night’s entertainment. Whether you are planning a private party or a corporate event, let Vegas Nights transport you to the heart of Vegas for the most exci ng gaming event of your life.

Experience the ecstasy of high rolling or the anguish of losing everything in one exhilara ng night, safe in the knowledge that not one real cent is used.

and craps (dice) on authen c full-size gaming tables and equipment within a genuine Vegas-style se ng. Vegas Nights will tailor your event to suit your specific desires and your budget. There is no event too big or small that they cannot transform into the ul mate fun gaming experience. vegasnights.co.za

VEGAS STYLE Play blackjack, American roule e, Texas Hold ‘Em poker, Carribean poker, Vegas Hold ‘Em poker, sic bo, punto banco, Wheel of Fortune

MEETINGS l MAY/JUN 2014 •

55

Geoff Donaghy

Exciting Exhibitions

Dylan Findlay Greening Guide

Safety & Disaster

Helen Brewer

Mike Lord

EGF

Michael Collyer Barein Steynburg Organising

Stephanie Moss

Interpreting & Translation

Fit-for-Purpose Students Generation Gap

JOHN FISHER Brand Activation

MICE Trends

CUT MICE STRESS

ConvenKon Centres

Planning

Jacqui Higgins

Entertainment

REAL EXHIBITION

COORDINATING

TINSA

Medical Conferences

Rod Cameron

Kim Kitchen

Sue McGuiness

Certification Qualification

Mandy Elliot

Joyce Trocki

Event Architects

Larry Pullen

CORE COMPETENCIES

Leisure vs Business Tourism AV Better & Brighter

Shared Knowledge + Shared Vision + Shared Credibility = Online CPD (Continuing Professional Development) Programme

As an event practitioner, accumulate CPD credits for rewards and recognition Look for the red CPD sign for easy registration

t +27 (0)11 326 4000 • f 086 7250408 • Mobile 082 820 5382/082 416 8873 email info@miceacademy.co.za • Web www.miceacademy.co.za

OUR PARTNERS - Supporting higher standard initiatives within the Southern African MICE Industry: Creatiing Exxperriencces Cr

DIRECT ACCESS

CONFER CONFERENCE 2014 DIRECTORY

MEETING PLACES • Gauteng

The spirit of Africa MEETINGS RECOMMENDS

With friendly service, state-of-the-art stat conference facili es conf and four-star style accommoda on, it makes es sense to have your next event at Kopanong.

Meaning meeting place in SeSotho, Kopanong is the ideal setting to have your next event.

S

ET IN A TRANQUIL country estate, Kopanong Hotel and Conference Centre offers versatile conferencing facilities and can accommodate up to 850 delegates.

Many clients return to Kopanong due to the committed, skilled team. Whether it is a board meeting or a product launch, training seminar

or gala dinner, with luxury accommodation, Kopanong is the venue for you.

Kopanong is conveniently located near OR Tambo International Airport and within easy access to highways leading to Johannesburg, Sandton, Tshwane and Midrand. There is a complimentary shuttle service to the airport.

Kopanong has 14 uniquely designed conference venues offering spacious flexibility.

After a day of conferencing, delegates will be able to relax in beautiful gardens surrounding the koi fish ponds and enjoy the harmonious feeling of Kopanong. kopanong.co.za MEETINGS l MAY/JUN 2014 •

57

MEETING PLACES • Gauteng

Join the big leagues.

Take a seat...

Affordable, convenient and elegant are just a few words to describe Protea Hotel Centurion’s MICE offerings.

P

ROTEA HOTEL CENTURION offers

CONFERENCE VENUES

exceptional service and comfort with the best rates, guaranteed.

Protea Hotel Centurion offers extensive state-of-the-art conference facilities and can accommodate up to 220 delegates in cinema style.

Facilities include nine fully equipped modern meeting rooms that can be tailor-made for conferences, banquets, presentations, cocktail parties, lunch and dinner parties, weddings and product launches.

The pool deck is the ideal setting for sundowners and evening braais. There is also complimentary secure parking on-site.

LOCATION Conveniently located midway between Joburg and Pretoria, Protea Hotel Centurion is easily accessible from all main routes including the N1, R21 and N14. The hotel is only 30 minutes away from OR Tambo and Lanseria Airport and is 500 m away from the Centurion Gautrain station.

ACCOMMODATION AND CATERING There is a total of 177 bedrooms split TEAM BUILDING AND LEISURE ACTIVITIES Nearby entertainment includes the Lion between 131 standard rooms and 46 and Rhino Park, Voortrekker Monument and contemporary suite apartments. The VIP Zwartkops Raceway. The hotel is in walking presidential suite doubles as a venue for distance from Centurion Mall and the Centurion private cocktail functions. The hotel’s à la VENUES AND CAPACITIES Gautrain Station. carte restaurant, Room name Cinema Schoolroom U-shape Banquet Boardroom Emanzini, has an interior Baobab 220 120 50 80 +27 (0)12 663 8700 designed around banque ng@phcenturion.co.za its modern African Jacaranda 50 40 30 30 proteahotels.com/centurion cuisine (see pg 50).

Mahogany 40 30 25 32 Tambo e 40 30 25 32 Protea Hotel Centurion’s mantra is offering Acacia 35 20 15 excep onal service, style and comfort with the best exce Oak 16 rates guaranteed. The tranquil loca on, as well as rate Willow 16 a en e on to personal detail, ensures an experience unmatchable conference delegates as well as leisure and ble by others s for co Orchid 15-20 corporate travellers.

MEETINGS RECOMMENDS

58 • MEETINGS l MAY/JUN 2014

N

Constitution Boardoom – African Presidential Roundtable

Freedoms that so many imprisoned here had fought for and won.

Not only is Constitution Hill a National Heritage it is also home to the Flame of Democracy and beam of light outside the Constitutional Court in the Awaiting Trial block which were lit by Deputy President Kgalema Motlanthe with a flame ignited by former President Nelson Mandela. The Flame signifies the commitment of the country to Democracy, Human Rights and Constitutionalism.

The Mahatma Gandhi bust in the Number Four prison was unveiled by Her Excellency, Ms Pratibha Devisingh on 3 May 2012.

This is a poignant reminder to all who pass through the prison walls of Constitution

Peter Morey www.petermoreyphotographic.co.za

owhere can the story of South Africa's turbulent past and its extraordinary transition to democracy be told as it is at Constitution Hill.

Situated on a hill overlooking the bustling Johannesburg city and the fostered suburbs, Constitution Hill provides a unique perspective of Johannesburg and its rich history.

Constitution Hill is one of South Africa’s most education-orientated heritage sites.

Thousands of citizens including Mahatma Gandhi, Nelson Mandela, Robert Sobukwe, Albertina Sisulu, Fatima Meer, Esther Barsel, and many more were imprisoned at Number Four, Women’s Jail, and the Old Fort, now known as Constitution Hill.

The site that once stood firmly and supported segregation and later apartheid is today the Home of the Constitutional Court, the guardian of the basic Human Rights and

Woman’s Jail

Human Rights Conference

Hill of the sacrifices and contribution made by this physically fragile icon but who had through his teachings and life made such a phenomenal impact on the world as we now know it. The fight for Freedom in all its forms is not the fight of the minorities, but should be embraced by all in an endeavour to upholding the Constitution and entrenching Democracy, Human Rights and Freedom.

As a multipurpose and unique Heritage Site Constitution Hill offers a variety of indoor and outdoor venues, available for hire. This is a prestigious location for your meetings, conferences, performance events, receptions, screenings, parties and product launches. Constitution Hill offers

Old Fort Parade Ground – 1200 pax room

dramatic venues in three prisons and heritage buildings, dating back 100 years.

Some of these spaces are used to host gripping exhibitions with themes that reveal South Africa’s rich heritage and advocate human rights. Furthermore, Constitution Hill is an imperative platform for Heritage, Education, and Tourism related programmes.

Constitution Hill is in Johannesburg and is ideally located with easy access from your major highways and from the airport.

The Gautrain bus stop is in close walking distance to Constitution Hill which makes access to and from the airport very convenient and onsite secure basement parking is available.

CONSTITUTION HILL 11 Kotze Street, Braamfontein, Johannesburg | t +27 (0)11 381 3100 | f +27 (0)11 381 3108 info@constitutionhill.org.za | www.constitutionhill.org.za

MEETINGS l MAY/JU MAY/JUN / N 2014 •

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MEETING PLACES • KwaZulu-Natal

Everything under one sun

Synonymous with stylish accommodation, world-class conferencing facilities and outstanding service, Tsogo Sun’s Southern Sun Elangeni & Maharani has a welldeserved, long-standing reputation among travellers of all kinds.

S

ITUATED ON THE spectacular Durban

beachfront, Southern Sun Elangeni & Maharani is the brightest star on the Golden Mile. The city’s finest beaches lie metres away, as well as the long boardwalk and many other attractions. While leisure travellers favour the hotel for its location, family-friendly facilities and attention to detail, business travellers also find plenty of added comforts at this stylish Tsogo Sun hotel.

LOCATION AND TRANSPORTATION The hotel is situated 32 km from the King Shaka International Airport and 1.8 km from the Durban International Convention Centre, 1.6 km to the Durban central business district and meters from Durban’s Golden Mile.

60 • MEETINGS l MAY/JUN 2014

DINING A place to enjoy great food and beautiful scenery, the complex offers you a choice of eight restaurants and bars to suit every taste, appetite, occasion and celebration. The latest edition – Vigour & Verve, designed for coffee and everything in between, is the perfect place for guests to sit back, relax and enjoy urban dining at its finest.

CONFERENCE ROOMS ACCOMMODATION AND MORE

The complex facilities include 734 stylish bedrooms and suites; two well-equipped gyms; three swimming pools, With an array of 14 mee ng rooms, Wit two of which are heated; Southern Sun Elangeni & Maharani offers Sou free Wi-Fi connectivity private, fully serviced facili es for any priv and two fully equipped sized group. Themed emed func fun nc ons and menus can be tailored for events that will host from 12 to 500 people. business centres. For

MEETINGS RECOMMENDS

those in search of relief from the stress of busy days, the spectacular new Mangwanani Boutique Spa provides a tranquil oasis. Located just off the pool deck in the Elangeni Tower, the spa offers luxurious, natural products and fragrances.

Southern Sun Elangeni & Maharani’s conference facilities provide the perfect choice for your next meeting, conference, incentive trip or event in Durban, with 14 venues to choose from. Whether it’s a small or large conference, an intimate meeting or a sizeable launch you are planning, this hotel has just the right venue for you.

Southern Sun Elangeni & Maharani - the brightest star on the Golden Mile

IDEAL VENUE WITH A VIEW Southern Sun Elangeni & Maharani introduces Sky – a

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REASONS TO HAVE YOUR NEXT EVENT AT SOUTHERN SUN ELANGENI & MAHARANI

ARRAY OF VENUES With 14 meeting venues to choose from, your every event need will be catered for.

spectacular venue on the 31st floor of the Maharani Tower that offers breath-taking sea views. Sky offers a mul purpose venue for a conference, launch or themed evening event and can accommodate up to 150 people. The venue boasts an extensive stage, ligh ng, sound produc on equipment and facili es.

VENUES AND CAPACITIES

WHET YOUR APPETITE The hotel boasts eight restaurants and bars with various menu selections to suit every taste, appetite, occasion and celebration.

Room name

Size (m2)

Cinema

Schoolroom

Banquet

Cocktail

Boardroom

Boardroom

-

-

-

-

-

12

95

90

48

30

80

-

STYLISH The entire hotel is beautifully furnished in a modern style and fitted with state-of-the-art technology.

East Ilanga

67.2

50

40

40

50

-

Great Ilanga

420.4

500

400

350

500

-

FRIENDLY AND PROFESSIONAL STAFF Expect a high standard of service from the staff. They will ensure your stay, conference or event at Southern Sun Elangeni & Maharani exceeds your expectations.

North Ilanga

67.2

50

40

40

50

-

Sky

293

150

120

120

150

-

238.6

150

100

80

150

-

82

30

15

30

30

-

LOCATION The hotel is ideally situated in the heart of Durban on the Golden Mile and is in close proximity to numerous leisure activities.

Suite 1

112.5

60

50

40

70

-

Suite 1 to 5

564

500

-

500

500

-

Suite 2

100

60

50

40

50

-

Suite 3

100

60

50

40

50

-

Suite 4

100

60

50

40

50

-

Suite 5

175

100

90

100

100

-

Tugela

292

200

150

150

200

-

Umgeni and Congela (D)

142

110

60

60

100

-

Umgeni Room

42

30

12

20

30

-

Their professional events team provides personalised service and meticulous care to meet exact requirements, from customised menus to themed events. This allows you to focus on your guests, with peace of mind in knowing that everything’s on track. t +27 (0)31 362 1300 • tsogosun.com sselangenimaharani.reserva ons@tsogosun.com

Congella

Small Ilanga (D) South Ilanga

MEETINGS l MAY/JUN 2014 •

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From Project Conceptualisation to Realisation...

THROUGH PROJECT MANAGEMENT EXCELLENCE

LI A

&

RE

t N jec TIO o Pr SA nt e em g a an M

Project j Brief

Delivery & Installation

Intial Project concept, Design Review & Brainstorming

Risk Assessment

THE PROJECT Proposed concept Design

Project integration & Assembly

Specification & Quotation

Procurement & Manufacturing

Project Presentation

Project P j iinternall planning

Project Appointment, Commission & Calibration

P d ti Production Drawings

Revised Design(s)

Final Production n Design

going beyond the ordinary Active Members of :

Tel: +27 (0) 86 122 2678 | info@conceptg.co.za

www.conceptg.co.za

ConCeptG_SA

SERVICE PROVIDER

The project

of success

Successful projects undertaken in the exhibition and events industry have one thing in common – good project management; a key pillar of ConCept G Exhibitions & Events.

W

HAT MAKES A service provider

unique and successful is their ability to connect with their clients and how they communicate their client’s vision and objectives for the project. “In order to ensure that the client’s needs are met, the service provider must be involved in every stage of the project. They need to be the project manager,” says Andrew Gibbs, MD of ConCept G.

THE ROLE OF THE PROJECT MANAGER Project management comprises the initiating phase of the final approved concept through to implementation and execution. During the phases, the project manager monitors and controls the project, performing quality control checks to ensure that the components meet the required standard and then finally, once the project is realised, closes the project through reconciliation, taking into consideration future aspects pertaining to the project.

“At ConCept G, when we take on a project, we are the project managers, bringing a unique focus which is different and authentic, guided by the objectives, project resources and the schedule of the project. Project management is a crucial component of any project endeavour and is the very essence of bs. what makes a project successful,” says Gibbs. n Being involved at every stage has proven

successful for ConCept G. At the EXSA Industry Awards in November 2013, they won the best large outdoor exhibition stand award for their realisation of Penquin’s bespoke Shantui activation stand at bauma Africa 2013.

2014 PROJECTS The first quarter of 2014 has been extremely active in the industry, kicking off with the African Mining Indaba in Cape Town. ConCept G provided innovative systems and bespoke exhibition stands for various companies at the exhibition, recycling most of the timber and design elements as well as décor in the interest of greening.

After the African Mining Indaba, the ConCept G team flew to Germany for the exhibition industry show, Euroshop. This show is held every three years in Düsseldorf and showcases the latest contemporary trends in temporary architecture. In addition, there is a focus on shopfitting and permanent solutions (both system and bespoke structures), décor, audiovisual, lighting, flooring elements and retail components.

At Euroshop, the ConCept G team was exposed to a full and comprehensive share of creative and innovative concepts and ideas that can be used for their future projects.

WHAT'S IN STORE When the team returned to South Africa, they delved straight into Meetings Africa. This is one of the few exhibitions that is being subjected to a greening audit. “ConCept G strives towards green and with this in mind we recycle as much as possible from our bespoke-realised projects,” says Gill Gibbs, CEO of ConCept G. The next quarter of 2014 is buzzing with varied events and ConCept G looks forward to realising innovative and professional exhibition and event project solutions. conceptg.co.za

IMPORTANT DEFINITIONS PROJECT An individual or collabora ve enterprise that is carefully planned to achieve a par cular aim. It can also be referred to as something that is contemplated, devised, or planned. A project that evolves into permanent and ongoing work becomes a programme.

PROJECT MANAGEMENT The applica on of knowledge, skills and techniques to execute projects effec vely and efficiently. It’s a strategic competency for organisa ons, enabling them to e project results to business goals and, as a result, be er compete in their markets.

MEETINGS l MAY/JUN 2014 •

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SERVICE PROVIDER

The perfect transport solution

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3

4

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The Avis M.I.C.E division was created to provide a range of transportation services supported by on-the-ground logistical support, catering specifically for the MICE and business events industry in South Africa.

C

ONFERENCES AND EVENTS generally require the full package when it comes to transportation logistics – whether it is moving large groups of people from one venue to another, providing transport for VIPs or staging. Avis M.I.C.E offers one point of contact for all requirements and access to a comprehensive list of total transport solutions including Avis Rent A Car, Avis Point 2 Point, Avis Chauffeur Drive, Avis Luxury Cars, Avis Van Rental and Truck Rental (including cold trucks).

BEST RATES

With Avis M.I.C.E, each and every event planner has access to an array of transport solutions to meet any requirement. The Avis M.I.C.E team ensures all needs are met at the very best rates possible, without compromising on the end experience for each and every customer.

The success of Avis M.I.C.E lies in the team's relationships with its customers and its ability to provide a compelling proposition for event organisers.

One call to a specialised team, one centralised account across many cent +27 (0)861 243 578 services, 24-hour assistance and serv events@avis.co.za support on the ground w when hen ne needed, makes Avis M.I.C.E the avis.co.za perfect transport solu on.

MEETINGS RECOMMENDS

64 • MEETINGS l MAY/JUN 2014

REASONS TO USE AVIS M.I.C.E

ONE CALL There is one point of contact for all your transport needs.

ONE CENTRALISED ACCOUNTING SYSTEM Need group tranportation, luxury cars and trucks but don’t want the hassle of separate transport bills?

With Avis M.I.C.E you will receive one bill for all the different transport you used. Think of Avis M.I.C.E as your one-stop shop for Avis Rent A Car, Avis Point 2 Point, Avis Chauffer Drive, Avis Luxury Cars, Avis Van Rental, Avis Truck Rental and group transportation.

SPECIALISED TEAM The Avis M.I.C.E team will be able to advise you on the best possible transport solutions for your needs. They will also assist you with logistics and coordination.

MICE SPECIALISTS With a comprehensive list of services managed

by MICE specialists, the Avis M.I.C.E team will be able to advise you on additional services you may require.

24-HOUR SERVICE If needed, there is 24-hour assistance and support on the ground.

ASSISTANCE To help your consideration on other aspects of your event or incentive, the Avis M.I.C.E team will assist you with snack packs and beverage requirements.

MEET AND GREET Depending on your region, Avis M.I.C.E will ensure that your delegates are properly welcomed before they start on their journey.

Go green ENVIRONMENTAL Avis was the first company in South Africa to achieve carbon neutral certification. It is also involved in intensive water recycling (over 100 million litres of water recycled per annum). Avis has received a number of awards for their greening initiatives.

COMMUNITY Avis has embarked on over 50 projects to uplift communities where their own staff become involved in tree planting, classroom construction, feeding schemes and so on.

BRAND AMBASSADOR PROGRAMME Avis aligns its people’s values with that of the company while investing in staff development and entrenching a customer, community and environment centric ethos that runs deep throughout the organisation.

The above Avis initiatives are incorporated into the Avis M.I.C.E greening and social responsibility initiatives.

TALKING POINTS

FRANK LEE

What makes a great industry

An exhibi on industry expert’s frank views

Frank Lee has questions for the exhibition industry and he wants answers…

SPEAKING

I

HAVE ALWAYS WONDERED if the EXSA’s chairman should be someone who has knowledge of the industry, but is no longer involved in it and can concentrate on EXSA full-time. I say this, because I believe that EXSA needs to be focused on full-time to be able to make the impact that we need.

FRANK LEE is not a member of the Meetings publication team and is a completely free-minded and independent individual who is here to encourage change.

INDUSTRY VIEWS SAACI’s take on keeping current

There is so much being said about EXSA and it’s always the same comments I also believe we need new blood in the EXSA office – young, fired-up, passionate people who are keen to make an impact and market EXSA as a vibrant, energetic association.

I know it’s easier said than done, however there is so much being said about EXSA and it’s always the same comments.

Hold a meeting, a FRANK meeting, with the forums to discuss how members feel about EXSA.

One of the big infrastructure suppliers is now going into exhibition organising. I wonder how the clients they have supplied, and continue to supply, feel about them now being their competition.

There also seems to be a frantic rush from some organisers to buy up smaller and medium-size shows.

All this jostling and organiser movement, including all the international investment, spells good times for our industry.

However, I do wonder if our country and our industry are big enough to sustain the visitors needed to make these events an ongoing success.

RANT OF THE MONTH Organisers are again taking their build-up times down to one day to save money on rental. I feel sorry for the infrastructure suppliers and stand builders who can only get so much done in a certain amount of time.

Don’t forget to send your rants, raves and comments to frankleespeaking2014@gmail.com

Let’s be bold about who we are The recent formation of the Council of Event Professionals (CEP) Africa has been described as bold, writes Glenn van Eck.

C GLENN VAN ECK is the director of SAACI’s academy portfolio.

HAVE YOU HEARD?

EP AFRICA WILL create recognised certification for the business events industry, partnering with the South African Qualifications Authority – thanks to the Southern African Association for the Conference Industry (SAACI), the Exhibition and Events Association of Southern Africa and the International Festivals and Events Association Africa joining forces.

As soon as CEP Africa is operational, individuals will be able to apply for one of four certification levels: event organiser, event manager, event director or the Convention Industry Council’s certified meetings professional.

The good news ne is that this will include recognition of prior learning (RPL), where we will engag engage with experts such as the

We, as an a industry, will finally be in a position to approach government app with one voice w

Event Management Body of Knowledge project and the Canadian Tourism Human Resources Council. Eventually only CEP Africa-accredited training courses, including those on specialist functions like safety and security, should be opted for and ultimately be a requirement for all tenders.

What is more, they will count for continued professional development points.

We, as an industry, will finally be in a position to approach government with one voice and ensure that we have ownership of our own affairs.

For the sceptics among us, let me assure you; this is not just a ‘fly-by-night’ scheme with short-term objectives in mind. It is about positioning the business events industry in its rightful place, considering the vast amount of expertise that exists and the significant role it plays in the economy – locally, provincially and nationally.

Watch this space as CEP Africa unfolds and you receive your accreditation options.

Use it to be bold about the industry, about your business and about yourself as a business events industry professional.

MEETINGS l MAY/JUN 2014 •

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TALKING POINTS

INDUSTRY VIEWS EXSA – giving a voice to the industry

The digital evolution The EXSA Supplier Forum represents the exhibition and event sectors and addresses future supply issues, writes Andrew Gibbs.

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ANDREW GIBBS is the chairperson of the EXSA Supplier Forum.

The forum discusses issues such as supply planning, health and safety and environmental stewardship.

INDUSTRY VIEWS

AIPC on the role of conference centres

HE EXHIBITIONS and events industry nowadays through the use of QR codes and augmented reality – both is integrated, ongoing and evolving and the EXSA impactful as well as memorable.

Supplier Forum recognises the need to move Why is this relevant to the EXSA Supplier Forum? The forward accordingly. answer simply lies in the fact that through digital marketing Digital marketing and social media have contributed to and social media, the exhibition and event arena is alive, the fact that exhibitions and events are no longer isolated thriving and changing. With this in mind, we cannot simply events. Through these mediums, the requirements of the provide an exhibition stand or merely realise an event. As exhibition or event attendees can be representatives of EXSA, we must be swiftly and effectively identified and relevant and we must be spectacular. subsequently matched.

If we cannot be these things, then Simultaneously, these mediums there is no point to having an industry allow for easier location and association. We have to be better The objec ve of the identification of the relevant than the industry peers that are not EXSA Supplier Forum is attendees for networking purposes.

EXSA representatives. to establish a voice for Interaction between exhibitor Through the backing of EXSA, the suppliers and to encourage and attendee is more effectively industry suppliers can network with par cipa on in EXSA-related ac vi es and programmes, facilitated, and a positive experience their international peers, have relevant while suppor ng and is generated, with the after-expo discussions and draw from international strengthening the supplier follow-up process easier to manage. experiences, thanks to the introduction network as service providers.

Information can be communicated of the EXSA Supplier Forum.

Working together Conference centres and their clients are both facing bigger challenges, writes Geoff Donaghy.

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GEOFF DONAGHY is AIPC President, CEO of International Convention Centre Sydney and Director of Convention Centres, AEG Ogden.

EALING WITH the practical realities of event management can be a challenging one for both centres and their clients, and AIPC centres have been looking at ways to better deal with this in collaboration with some of our key client groups.

Strategies now being examined and discussed between clients and AIPC member centres include putting more effort in sharing the client’s organisational objectives and what they may mean in terms of anticipated event outcomes. However, there are also some very practical approaches, such as getting the operations side of a centre’s organisation engaged in even the earliest stage of the planning process, at a time when typically only the sales group is involved.

Driving this is a growing appreciation on both sides that centres are often well positioned to suggest alternative formats and that their ideas may not only deliver a better event but make more effective use of centre facilities.

While organisers understand their event needs to be better than anyone else's, they are not necessarily entirely aware of the full range of possibilities available to them

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to achieve their goals. Centre staff, on the other hand, have inevitably seen a wide variety of different approaches in similar situations by virtue of experiencing many different types of events in their building and are well positioned to offer suggestions as to alternatives.

While centres generally work hard to address this area, in the absence of a really detailed exchange, it can be difficult to identify all the event requirements in sufficient detail and to overcome assumptions that may exist about what may or may not be included in the original cost estimates based on previous experiences.

BETTER RELATIONSHIPS Finally, both sides are generally more disposed to look at alternative forms of engagement these days, up to and including taking more of a partnership approach where the centre and their clients look at various means of sharing the risks and rewards associated with staging an event.

What AIPC is encouraging, and everyone in the industry is looking to achieve, is the best possible event experience. When that happens, we all win – including the delegates.

TALKING POINTS

AV VIEWS

The key to

An industry expert’s opinions

working

with clients

The best events companies work closely with clients to ensure their needs and vision are met, writes Jacqui Higgins.

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HE SOUTH AFRICAN CRITICAL ATTRIBUTES event industry is THAT SERVE EVENTS not structured like COMPANIES WELL the European and American HONESTY – even when it markets. Clients don’t pay for makes you unpopular pitches and events companies EFFECTIVE AND DIRECT don’t get awarded three-year COMMUNICATION with the contracts. Mostly events are relevant person done on a one-off basis. With THE DEVIL IS IN THE DETAIL - pay attention to this in mind events companies the details must work hard to ensure QUICK RESPONSE to any they gain a stellar reputation query, request or change and repeat business. Getting HAVING STRONG TIES the formula right takes trial with suppliers – you never and error, however, there are know when you’ll need assistance from them at some important elements to an ungodly hour consistently bear in mind.

WORKING CLOSELY with Events companies are only your client is your only as good as their last job, or lifeline to a successful should we say as good as their and unmatched event. last brief.

It is therefore imperative that you are firm in your knowledge and ability and hold your ground if you know that the client is making a poor decision. It is in fact your duty to give direction and advice to ensure the best possible outcome and achieve the objectives.

In order to do this well you need to understand the strategy of the company. Here are five ways to do this: • Clarify what type of event it will be – a conference, meeting, launch and so on.

• Be sure that you understand the desired outcome from the meeting platform.

• Engage with your client; find out about the company strategy, the audience, their likes and dislikes.

• Identify the audience you’re speaking to. This includes: LSM group, age spectrum, ethnic-group split.

• Uphold and understand the value of the client’s brand ethic.

• Realise that everything can and probably will change at the last minute, so the better understanding you have of the client, the easier it becomes to handle these th changes.

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Still spending weeks arranging the same old uninspiring conference, gala dinner, road show?

TIME FOR A GAME CHANGE Our events make even veteran attendees sit up and take notice. CLA Brand & Event Engineering has the expertise, the creativity and skill that gives you something out of the ordinary that will make you and your brand look remarkable no matter what the occasion.

“Understanding the brand/event strategy and knowing how to communicate this to your target audience is the secret to a superb event.” Michael Collyer CEO CLA Brand & Event Engineering

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JACQUI HIGGINS is the media liaison for CLA Brand and Event Engineering. She has a love for innovative technology and building brands in unexpected ways.

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CLA Brand & Event Engineering... executing creative and bespoke LGHDV WR WKH ÀQHVW GHWDLO WE BRING YOUR VISION TO LIFE Tel: +27 11 699 8900 Fax: +27 791 3184 Michael@claeventing.com, www.claeventing.com FOLLOW US ON:

CH T OEV EBRA C SK T OPRAYG E

You know you are an event manager when...

Not everyone is cut out to be a warrior in the never-ending battle tle of deadlines, demands and unplanned disasters. Those that are,, love it. Miss Meet tells you how you will know when you are knee-deep in the industry. knee-d 1

Y YOUR IDEA OF time off is the drive h home after an event.

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YOUR TOILETRY BAG or vanity case is permanently packed in case you need to up and go.

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4 5 6 7 MISS MEET, a professional event manager, shares her personal experiences within the meetings, events, incentive and exhibition industry

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A HOTEL holds no romantic appeal or connotation for you.

YOUR FAVOURITE FASHION ACCESSORY is a two-way radio. If only they could make those bling covers for these now!

AIRPORT STAFF know you by name.

AIRPO YOU HAVE HA MORE BLACK in your cupboard than any an other colour.

THE TERM TERMS SPECIAL DIETARIES, hotel transfers and on-time courier deliveries make you more nervous than you were on your wedding day – assuming you’ve actually had the time to find a partner.

EVERY DETAIL of your family holiday is plotted on a project plan.

9 EXCEL is to you is what a toolbox is to a handyman.

10 YOU FEEL NAKED WITHOUT a clipboard or iPad. 11 THE SPEED OF LIGHT is nothing compared to the time in which you can get dressed for an event.

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YOU ARE quite comfortable with the feeling eeling of being in more than one place at one time.

YOU STRUGGLE to concentrate when only one person talks to you at a time.

YOU HAVE DONE REPAIRS on your ball gown or tuxedo.

PEOPLE THINK you can make a room colder or warmer.

YOU HAVE MASTERED the art of smiling ling politely while being screamed at.

YOU HAVE NO IDEA what the food at the event tastes like, unless you're attending a food tasting as part of the planning.

ON HOLIDAY, you end up collecting information on and taking pictures of brilliant event ideas, potential suppliers or new accompanying persons programme tours.

YOU EXPERIENCE a serious case of the blues after an event, until – of course – you start working on the next one.

YOU CAN LITERALLY PULL A RABBIT OUT OF A HAT.

A good event manager needs to possess a number of skills.

But more importantly, these have to be partnered with hard work, dedication, passion and lots of patience. So to all my colleagues out there, while you’re busy pulling those rabbits out of hats, I take my hat off to you!

INDEX TO ADVERTISERS 3D Group AHA Kopanong AVIS Beach Hotel Champagne Sports Resort & Pumula City of Johannesburg CLA Brand and Event Engineering Club Mykonos Compex Concept G

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OBC 57 64 14 & 15 20 - 23 67 2 OFC 62

Conceptual Eyes Constitution Hill Cue-Sonic Music Elegant Entertainment Emperors Palace Gwefey Group of Companies Intercape Johannesburg Expo Centre Lilliesleaf Lumi

42 & 43 59 10 11 7 12 & 13 6 IFC 22 46 & 47

Markex 2014 Midlands Meander Moses Mabida Stadium Protea Hotel Centurion Premier Hotels & Resorts Southern Sun Elangeni & Maharani TechRig The Blue Train Tshwane Event Centre

29 19 IBC 58 41 60 & 61 45 1&3 31 - 38

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