JobPrep August 2012

Page 1

Global Information Technology

ISSUE

08

JobPrep

August 2012

The Voice of Career Insight

How to prepare for the coming IT skills revolution

In this issue Good news for IT: Bonuses are Back P.1-P.2 How to Prepare for the I.T. Revolution P.1/P.3

Call it the tech industry's

The Tech Jobs Begging to be Filled P.2

version of a riddle wrapped in a mystery inside an enigma: Businesses have job openings, but IT professionals are struggling to land jobs or move to better ones. What

Good news for IT: Bonuses are back, pay rates are up Compensation and hiring for IT profes-

phenomenon

could

tions," he told InfoWorld. "[Also], custom-

sionals are gradually rising and have just

ers are getting very frustrated with off-

knock the hallowed laws of

reached January 2008 levels, according to

shore help desks where non-native

supply and demand off-kilter?

a study from Janco Associates titled "Mid-

speakers do not communicate well with

Two words: "skills gap."

Year 2012 IT Salary Survey." Layoffs have

U.S. English speakers. Many help desks

It seems as though tales of

tapered off, companies are bringing more

already have U.S.-based second-level

this alleged IT skills gap have

IT operations back in-house, and IT pros

support to deal with customers who do

become

especially

common

are even seeing bonuses. However, hiring

not interact well with off-shore help desk

during the past six months. As

overall will remain soft in coming months,

support."

the story goes, employers are

particularly with the presidential election in

desperate to find people with

the United States and eco-

expertise in hot areas like mobile app development, cloud computing and business analytics, while employees, exhausted from staff reductions and increased

workloads,

wonder

what more they must to do to keep current. It's a tragic tale -- but not completely accurate, according to some tech-employment ex-

unemployment rates are Compensation and hir-

nomic turmoil in the Euro-

agement."

have just reached Janu-

for IT pros. Enterprises are

back under their control to

conscience of senior man-

are gradually rising and

The report is a mixed bag

data center operations

tugging at the corporate

ing for IT professionals

pean Union.

bringing help desks and

Additionally, Janulaitis said that "high

Demand for IT executives

ary 2008 levels, according to a study from Janco Associates titled "Mid-Year

improve service levels and

2012 IT Salary Survey."

(leaders and staff IT professionals, in Janco parlance) at midsize companies has also been particu-

reduce costs, which has led to higher de-

larly robust, a precursor for future IT staff

mand for data center managers.

hiring and spending, according to the

According to Victor Janulaitis, CEO of

report. Yet companies are hiring more

perts. The situation is more

Janco, several factors are driving that shift

contractors and part-timers to work on

nuanced than what can be

away from offshoring. Among them, "cost

key projects, which is great if you're a

captured in a headline, and both

savings versus customer service now is

freelance IT worker but

workers and employers share

starting to weigh in favor of on-shore opera-

less so if you're hungry for Continued on page 2.


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