Global Information Technology
ISSUE
08
JobPrep
August 2012
The Voice of Career Insight
How to prepare for the coming IT skills revolution
In this issue Good news for IT: Bonuses are Back P.1-P.2 How to Prepare for the I.T. Revolution P.1/P.3
Call it the tech industry's
The Tech Jobs Begging to be Filled P.2
version of a riddle wrapped in a mystery inside an enigma: Businesses have job openings, but IT professionals are struggling to land jobs or move to better ones. What
Good news for IT: Bonuses are back, pay rates are up Compensation and hiring for IT profes-
phenomenon
could
tions," he told InfoWorld. "[Also], custom-
sionals are gradually rising and have just
ers are getting very frustrated with off-
knock the hallowed laws of
reached January 2008 levels, according to
shore help desks where non-native
supply and demand off-kilter?
a study from Janco Associates titled "Mid-
speakers do not communicate well with
Two words: "skills gap."
Year 2012 IT Salary Survey." Layoffs have
U.S. English speakers. Many help desks
It seems as though tales of
tapered off, companies are bringing more
already have U.S.-based second-level
this alleged IT skills gap have
IT operations back in-house, and IT pros
support to deal with customers who do
become
especially
common
are even seeing bonuses. However, hiring
not interact well with off-shore help desk
during the past six months. As
overall will remain soft in coming months,
support."
the story goes, employers are
particularly with the presidential election in
desperate to find people with
the United States and eco-
expertise in hot areas like mobile app development, cloud computing and business analytics, while employees, exhausted from staff reductions and increased
workloads,
wonder
what more they must to do to keep current. It's a tragic tale -- but not completely accurate, according to some tech-employment ex-
unemployment rates are Compensation and hir-
nomic turmoil in the Euro-
agement."
have just reached Janu-
for IT pros. Enterprises are
back under their control to
conscience of senior man-
are gradually rising and
The report is a mixed bag
data center operations
tugging at the corporate
ing for IT professionals
pean Union.
bringing help desks and
Additionally, Janulaitis said that "high
Demand for IT executives
ary 2008 levels, according to a study from Janco Associates titled "Mid-Year
improve service levels and
2012 IT Salary Survey."
(leaders and staff IT professionals, in Janco parlance) at midsize companies has also been particu-
reduce costs, which has led to higher de-
larly robust, a precursor for future IT staff
mand for data center managers.
hiring and spending, according to the
According to Victor Janulaitis, CEO of
report. Yet companies are hiring more
perts. The situation is more
Janco, several factors are driving that shift
contractors and part-timers to work on
nuanced than what can be
away from offshoring. Among them, "cost
key projects, which is great if you're a
captured in a headline, and both
savings versus customer service now is
freelance IT worker but
workers and employers share
starting to weigh in favor of on-shore opera-
less so if you're hungry for Continued on page 2.