Pam Dykstra | Buyers Book 2020

B U Y E R S P R E S E N TAT I O N

PAM DYKSTRA C: 541.453.9007 E: pamdykstra@cbbain.com W: PamDykstra.CBBain.com Licensed in Oregon & California

486 SW Bluff Dr, Bend, OR 97702

Pam has over 21 years of experience in the Real Estate Industry beginning with her career at Cal western Reconveyance in San Diego as a Trustee Sale Secretary working her way up to Trustee Sale Officer processing non judicial foreclosures, adhering to strict timelines, verifying accuracy of foreclosure documents sent to the county to record. Pam Dykstra also worked hard on behalf of defaulted homeowners helping them educating them on the foreclosure process and negotiating with their lenders to allow for reinstatement of their loans or paying the loans off, she worked with the lenders making sure they avoided litigation by making sure they stayed with the designated timelines and rules set by the California Civil Code.

Pam Dykstra is a dual licensed agent with active licenses in both CA and Oregon and she keeps current on real estate trends and housing activities staying in the forefront of real estate in CA and Oregon so she can help her clients in each state.

Pam has been trained in aggressive marketing and her top priority is to make sure her client’s best interest is protected at all times in the real estate transaction. When listing homes she has an agressive yet creative marketing strategy advertising homes in all price ranges and types of architecture. She has been trained by top nationwide brokers such as Coldwell Banker, Berkshire Hathaway, Pacific Sotheby’s and John L Scott Real Estate in Oregon.

Pam Dykstra brings to her clients her years of experience in making sure their best interest in the home buying and seller is her top priority she has fierce negotiating skills in all phases of the transaction, attention to detail, keeping her clients updated and making sure the transaction is smooth and stress free by educating them each step of the way.

Pam was the daughter of a US Navy Captain who served as the Command Chaplain in San Diego based out of North Island so she understands firsthand the unique and special needs of a military family undergoing a move to a new duty station and all the concerns that go with a military enforced move sale as she has experienced first hand the many moves from duty station to duty station.

Making your dream home a reality.

TESTIMONIALS

“Pam sold us a condo, everything went great!”

Michael S.

“Pam knows her territory, she is an amazing agent

who has longevity, knowledge and an expert in her field - you can’t find anyone better!” Jane L.

“I first met Pam through mutual community

involvement and memberships. I was immediately impressed by her professionalism and integrity…

We decided to sell our home… we accepted an offer only 19 days after listing it!...She is the Realtor for the job. Her knowledge of the business allowed us to relax. Many of our neighbors were impressed with and curious about Pam. We will continue to refer others to her and, we will use her service again when needed.” Jeff & Julie W.

HOME SEARCH CHECKLIST PREFERRED HOME FEATURES Home style (ie. Colonial, Craftsman etc.)____________________________________________________________ Number of Bedrooms ______________________________________________________________________________ Number of Bathrooms _____________________________________________________________________________ Family Room _______________________________________________________________________________________ Bonus or Game Room ______________________________________________________________________________ Fireplace ___________________________________________________________________________________________ Home Office _______________________________________________________________________________________ Kitchen Amenities___________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ Basement___________________________________________________________________________________________ Garage (no. of cars)_________________________________________________________________________________ Central A/C_________________________________________________________________________________________ Lot Size_____________________________________________________________________________________________ Pool________________________________________________________________________________________________ View________________________________________________________________________________________________ Other Features______________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________

1-Not important, 2-Somewhat important, 3-Moderately important, 4-Important, 5-Very Important

LOCATION Ideal Neighborhood________________________________________________________________________________ Ideal Commute Time_______________________________________________________________________________ Convenient to Transportation Convenient to Schools Convenient to Shopping Convenient to Recreation

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Other Location Preferences_________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________

LIFESTYLE Eco-friendly Urban life Low-maintenance property Close to nature Gardening Outdoor entertaining

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Other lifestyle preferences__________________________________________________________________________ ____________________________________________________________________________________________________

OVER 40 YEARS OF LOCAL EXPERTISE Begun in Seattle as William A. Bain Associates, Coldwell Banker Bain has operated in the Northwest for over 40 years. We have 32 offices stretching from Bellingham, WA to Bend, OR. We are one of the largest Coldwell Banker affiliates in the world.

32 OFFICES, 1,200+

LOCAL BROKERS OVER

3,000

OFFICES, IN 43 COUNTRIES WORLDWIDE

“The reason I went to work for Bill Bain is because he had the squeakiest, cleanest reputation of anyone in the industry.”

Bill Riss, Owner, Coldwell Banker Bain

BEND OFFICE When it comes to selling real estate,

Coldwell Banker Bain’s Bend office succeeds

on the strength of our local expertise. We’re central Oregon specialists with deep roots in this community. We have a passion for

real estate and superior customer service

that is unrivaled in the industry. Our awardwinning brokers are career professionals

whose impeccable skill and focus on your needs and desires mean no one is more committed to your success than we are.

As part of Coldwell Banker’s global network, we have the knowledge, insight, training

and resources to guide our clients through

even the most complex transactions. Using advanced technology and capitalizing on local and national market dynamics, we make selling your home seamless and

stress-free. Clients list with us confident that our market strength and advocacy will get real results. And we do. Plus, we proudly

partner with schools, organizations and local festivals throughout the year to enhance this vibrant community that we call home.

OUR BUYER SERVICES LEAD THE MARKET When you work with us, we expertly manage every detail of your transaction. In addition to industry-standard services, Coldwell Banker Bain offers these additional benefits and trusted services: Affiliate Coldwell Banker Bain Services

Coldwell Banker Bain Benefits

• Affiliated mortgage services

• Over 40 years of experience

• Affiliated title services

• New listing alerts

• Affiliated escrow services

• Comparable market analysis

• Affiliated home warranty protection

• Private virtual home tours hosted by the agent • Virtual document signing • Non-selling managing brokers • After-sale follow-up and evaluation • Local ownership, accountable to you • Services guarantee

PRIVATE VIRTUAL

HOME TOURS

A fantastic and safe time saver when searching for your new home. A live event that is hosted by your broker.

WE OFFER THE FIRST SERVICE GUARANTEE IN THE INDUSTRY

BUYER SERVICES GUARANTEE We strive to fairly, honestly and ethically act as your agent in the home-buying process.

However, should Coldwell Banker Bain not perform our services as stated, you are entitled, upon written notice, to terminate our Buyer Agency representation. That’s our promise to you, and it’s an industry first.

MY COMMITMENT As your buyer’s agent I am committed to using my experience, education and expertise to >

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Find the right property

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Analyze the value

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Negotiate the best deal

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Execute and inform

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Assist in closing

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Follow up

FINDING THE RIGHT HOME

LISTEN Only you know your needs in a home. So it’s my job to listen carefully and to fully understand your needs as we begin our search.

COMMUNICATE Keeping you informed on availability, market trends, status of homes in your search and many other things is critical to a sucessful home purchase. That’s why I value open communication.

PLAN Outlining the steps we need to take to prepare for a successful transaction. From pre-qualifiying to the closing table, I will assist you every step of the way.

SUCCESSFUL HOME PURCHASES BEGIN WITH AN HONEST CONVERSATION WITH YOUR BROKER. SHARING YOUR NEEDS, EXPECTATIONS AND GOALS.

WHERE DO YOU WANT TO LIVE? Tell me which city, neighborhood or area you want to live in? ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________

WHAT ARE YOUR WANTS? A realistic list of what you want in a property: ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________

WHAT ARE YOUR NEEDS? List the things that are absolutely necessary: ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________ ____________________________________________________________________________________________________

COMMUNICATION Real Estate can be a fast-moving train at times. It is very important we establish reliable forms of communication or we may miss out on an opportunity. Some prefer to only communicate via email, others through a phone call. Whatever your preference, be aware that a quick response can mean the difference between winning the bid or losing out to another buyer.

What form(s) of communication do you prefer?

Email

Phone

Text

Instant Messenger

Email:_______________________________________________________________________________________________ Phone:______________________________________________________________________________________________ Instant Messenger Platform & Screen Name:________________________________________________________ ____________________________________________________________________________________________________

FREQUENCY Depending on the urgency of your home search, the frequency of our communication can vary a great deal. From several times per day if you’re a highly motivated buyer to a few times per week or less if you are not in a rush to find a property. Your privacy will always be respected.

FIND A LENDER & GET PRE-APPROVED Having a pre-approved loan amount is a fantastic place to start your road to home ownership. It provides a benchmark for what you can comfortably afford and will allow us to quickly narrow your home search. If you are uncertain about which lender to use, ask us. As brokers, we generally have a good relationship with one or more lenders and can help you find one who will address your needs and get you the best loan terms available.

LISTEN TO YOUR LENDER Your lender will give you specific instructions on getting your finances in order so your closing will go smoothly. Make sure you follow these instructions to avoid delays in closing or possibly losing out on a property.

ASK QUESTIONS There are many special financing programs available to home buyers. Ask your lender and me if there are programs that you may qualify for. From special veteran programs to rehabilitation loans, your lender will be able to tell you what is available. Be sure to ask about any restrictions that may apply to special programs.

LOCATION The only thing better than finding your ideal home is finding your ideal home in the ideal location. Schools, commute to work, proximity to restaurants and activities, views and distances to recreation are all things to consider when deciding on location. Share as much information with us as you can about your ideal location.

YOUR IDEAL HOME Do you dream of a Craftsman with hardwood floors or a modern condo with the latest smart home technology? Whatever your taste, your perfect home is out there and I will help you find it. Beyond the number of bedrooms and bathrooms, share your ideal home features.

From garden space to off street parking, each detail is important to note in your search request. The more information you provide, the easier it will be to narrow your search and find homes that are viable options.

UNDERSTANDING THE SALE PRICE There are several factors that affect the price sellers ask for their homes.

Understanding these factors is important when trying to evaluate the asking price.

Physical characteristics of the home: Location, age, size of home and lot, physical condition and architectural style are all factors to consider.

Market condition and competition: Inventory, days on market, interest rates, qualified buyer demand, health of the economy and availability of financing can all affect the strength of the market and home prices.

Other factors to consider are the time of the year, the sellers motivation and economic forecasts.

UNDERSTANDING THE MARKET One of the best ways to get a full understanding of your market is with a comparative market analysis. Comparing the sold price of comparable homes, as well as the number of days on market, the sold vs. list price and facts about properties that did not sell will give you insight to the value of the property you are considering.

As a well-informed, educated and experienced broker, I am able to make sense of this information and help you determine if you should move forward on a property and how you should position your offer.

SUBMITTING THE OFFER Making the right offer the first time could mean the difference between having your offer accepted, getting a counter offer from the seller, or losing out to a competing offer.

It is also very important to make sure you understand 100% of the terms of your offer. The legal terms in real-estate contracts can sometimes be confusing.

I will help you avoid common mistakes and guide you through the process to a successful offer.

NEGOTIATING Rarely does an offer get accepted the first time around. In a competitive market it is very important to draw on the knowledge of an experienced broker. Sellers typically make a counter offer if they are unsatisfied with an initial offer. Knowing when to bend or when to stand firm on your offer is a skill that requires essential knowledge and experience.

With my negotiating skills, experience and knowledge, you will be able to know when and how to make a good counter offer and also when to walk away from the deal.

THEY ACCEPTED YOUR OFFER! After a brief celebration, we will need to get to work to ensure a smooth closing.

There are several potential items that will be required to close the transaction. Among these are: 1. Open escrow 2. Order title report 3. Provide additional documentation to lender 4. Send the contract to your lender 5. Home inspection 6. Negotiate inspection items 7. Set closing time

THE MORTGAGE Several factors affect your mortgage payment, which will often include the following:

PRINCIPAL- The balance owed to the lender INTEREST - Based on your annual percentage rate (APR) TAXES - Property taxes INSURANCE - Property and liability PMI - Private mortgage insurance

HISTORY OF THE 30-YEAR FIXED INTEREST RATE

20 16.63% 15

10

5

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3.99%

WHY TITLE INSURANCE IS IMPORTANT Protecting your investment in your home is critical. Title insurance offers you protection from unforseen claims against your property like: • Forged deeds, mortgages, satisfactions, or releases • Deed by person who is mentally incompetent • Deed by person in a foreign country, vulnerable to challenge as incompetent, unauthorized, or defective under foreign laws • Deed challenged as being given under fraud, undue influence or duress • Deed signed by mistake (grantor did not know what was signed) • Deed executed under falsified power of attorney • Undisclosed divorce of one who conveys as sole heir of a deceased former spouse • Deed affecting property of deceased person, not joining all heirs • Deed recorded but not properly indexed so as to be locatable in the land records • Undisclosed but recorded federal or state tax lien • Undisclosed but recorded judgment or spousal/child support lien • Undisclosed but recorded prior mortgage • Undisclosed but recorded boundary, party wall, or setback agreements • Misinterpretation of wills, deeds, and other instruments • Discovery of later will after probate of first will • Erroneous or inadequate legal descriptions • Deed to land without a right of access to a public street or road • Forged notarization or witness acknowledgment • Deed not properly recorded (wrong county, missing pages or other contents, or without required payment) • Deed to a purchaser from one who has previously sold or leased the same land to a third party under an unrecorded contract, where the third party is in possession of the premises

WHAT EACH PARTY DOES IN ESCROW

SELLER Provides executed deed.

Because large sums of money move around in a real estate transaction, a trusted closing agent is required to ensure the contractual obligations of all parties are fulfilled. The safe exchange of proceeds and title are also executed at this time.

Provides evidence of pest inspections and any required repair work.

Provides other required documents such as tax receipts etc.

CLOSING/ ESCROW AGENT Orders title insurance Documents approvals on inspections Receives funds from buyer/lender Prorates taxes, rents etc.

Disburses funds Records deed and documents Issues final closing statement

LENDER

BUYER

Prepares loan documents

Deposits required funds

Deposits loan proceeds with settlement agent

Arranges funds transfer from lender

Provides conditions for loan funds use

Approves inspections Fulfills conditions of sale

CLOSING The final inspection and closing disclosure statement are complete. By now it should be down to a few simple tasks: 1. Execute the mortgage documents 2. Settle closing expenses and escrow items 3. Receive closing documents 4. Record the deed and ownership transfer 5. Receive keys - Congratulations!

SERVICE COMMITMENT As you can see, buying a home is no small feat. There are several steps to this process and it’s important that you have an educated, experienced and committed broker protecting your interest.

Each buyer has a unique set of requirements.

From the key features of the home to location or special financing needs, I have all the necessary resources to get you the best possible service.

You will never be alone on this journey and I am committed to making sure your experience is exceptional.

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HOME SEARCH TOOLS

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ACCESS TO MLS DATA & LISTING DETAILS

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COMPARATIVE MARKET ANALYSIS

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NEIGHBORHOOD AND SCHOOL PROFILES

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PROPERTY HISTORY AND TAX INFORMATION

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MARKET TREND INFORMATION

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EXPLANATION OF REAL ESTATE TERMS

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RELATIONSHIPS WITH LENDERS & TITLE COMPANIES

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HOME INSPECTORS & CONTRACTORS

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INSPECTION REPORT REVIEW

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PROFESSIONAL NEGOTIATIONS

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EXPERIENCE WITH CLOSING PROCESSES

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SERVICE AFTER THE SALE

LONG TERM RELATIONSHIP Establishing a long term relationship with clients is important to me, both personally and professionally. My business is largely run by the referrals of past clients to their friends and family, and my goal is for you to feel confident enough in my services that you can’t wait to tell everyone you know!

Once you have moved into your new home I will be available to help you find answers to any questions that may come up. You might need a recommendation on a contractor or handyman or possibly just want to know more about the neighborhood, and I am happy to help. I want your new home to be everything you hoped for!

DUTIES OF A BUYER’S AGENT/BROKER IN OREGON An agent, other than the Seller’s Agen, may agree to act as the Buyer’s Agent only. The Buyer’s Agent is not representing the seller, even if the Buyer’s Agent is receiving compensation for services rendered, wither in full or in part., from the seller or through the Seller’s Agent.

An agent who represents only the buyer owes the following affirmative duties to the buyer, the other parties and the other parties’ agents involved in a real estate transaction: 1. To deal honestly and in good faith; 2. To present all written offers, notices and other communications to and from the parties in a timely

manner without regard to whether the property is subject to a contract for sale or the buyer is already a party to a contract to purchase; and

3. To disclose material facts known by the agent and to apparent or readily ascertainable to a party.

A Buyer’s Agent owes the buyer the following affirmative duties: 1. To exercise reasonable care and diligence; 2. To account in a timely manner for money and property received from or on behalf of the buyer; 3. To be loyal to the buyer by not taking action that is adverse or detrimental to the buyer’s interest in a transaction;

4. To disclose in a timely manner to the buyer any conflict of interest, exisiting or contemplated.

5. To advise the buyer to seek expert advice on matters related to the transaction that are beyond the agent’s expertise;

6. To maintain confidential information from or about the buyer except under supoena or court order, even after termination of the agency relationship; and

7. Unless agreed otherwise in writing, to make a continuouis good faith effort to find property for the

buyer, except that a buyer’s agent is not required to seek additional properties for the buyer while the buyer is subject to a contract for purchase.

AFFILIATE PARTNERS Our trusted affilates provide the same level of quality service you expect from

Coldwell Banker Bain. We provide the best, and that is what we expect from our affiliate partners.

Combining the high tech and high touch approach into one. We have all the latest technology available as well as the experienced personnel to make sure your home mortgage experience is easy and enjoyable.

Designed from the ground up with input from real estate pros, contractors and service professionals, the AHSÂŽ Real Estate Home Warranty is built to streamline every real estate transaction. With three packages and a consistent, high-level of coverage, both home buyers and home sellers can get exactly the protection they need, at a special real-estate-only price.

Pam Dykstra 503.453.9007 pamdykstra@cbbain.com