C ARDIFF VETERINARY CENTRE

When was Cardiff Veterinary Centre established? And Who are the owners of the business?

Cardiff Veterinary Centre was established on the 3rd of January 2023 by Nasir Kiral. Nasir Kiral is a very experienced businessman who has now entered the veterinary sector to make positive changes. Nasir is the owner of the business and has brought his life and business expertise to create a veterinary practice that prioritises in work-life balance and the well-being of the patients and their owners. He has put together a team of highly qualified and experienced veterinarians, nurses and support staff who are dedicated to providing the highest level of care for all our patients.

How important is it that the centre is independently owned?

Being independently owned is important for Cardiff Veterinary Centre for a number of reasons.

Firstly, as an independently owned practice, we are able to make decisions and take actions that are in the best interest of our patients, clients, and staff, without the influence or constraints of outside entities. This allows us to provide the highest level of care for our patients, and to always prioritize the well-being of our patients and their owners.

Secondly, being independently owned allows us to have a close relationship with our clients, which helps us to understand their unique needs and preferences, and to tailor our services to best meet those needs.

Thirdly, as an independently owned business, we are able to invest in the latest technology and equipment to provide the best possible care for our patients.

Overall, being independently owned is an important aspect of Cardiff Veterinary Centre, as it allows us to provide the best possible care for our patients, maintain close relationships with our clients, and invest in the latest technology and equipment to provide the best possible care for our patients.

What does Cardiff Vets offer its customers?

Cardiff Veterinary Centre offers a wide range of services to its customers, including but not limited to: n Routine check-ups and preventative care n Emergency services n Diagnostic testing n Surgery n Dentistry n Vaccinations n Microchipping n Nutrition and weight management advice n Behavioural consultations n Laboratory services n Flea and worm control n Pet insurance plans.

Our facilities are equipped with stateof-the-art technology and equipment to ensure that we can provide the best possible care for your pet. Our team of highly qualified and experienced staff is dedicated to providing the highest level of care for all of our patients and their owners. We understand that your pet is a beloved member of your family, and we strive to make every visit as comfortable and stress-free as possible for both you and your pet. With a wide range of services and our commitment to the well-being of our patients, Cardiff Veterinary Centre provides the best possible care for your pet.

What pets do you cater for?

At Cardiff Veterinary Centre, we cater to small animals as a general practice. This includes a wide range of pet species such as dogs, cats, rabbits, guinea pigs, ferrets, birds, and other small mammals. Our team of highly qualified and experienced veterinarians, nurses, and support staff provide the highest level of care for all of our patients, regardless of species. We are equipped with stateof-the-art technology and equipment to ensure that we can provide the best possible care for your pet. Our goal is to provide comprehensive, compassionate, and personalised care for all of our patients, and we welcome all small animal species to our practice.

Are you able to offer specific surgery procedures?

Yes, at Cardiff Veterinary Centre we are able to offer surgery procedures. We have two dedicated theatre rooms that are equipped with state-of-the-art technology and equipment to ensure that we can provide the best possible care for our patients. Our team of highly qualified and experienced veterinarians are trained in a wide range of surgical procedures and provide the highest level of care for all of our patients. Additionally, we have an in-house laboratory which allows us to perform diagnostic tests and analyse results in a timely manner, which is essential for certain surgical procedures. This enables us to make accurate diagnosis and provide appropriate treatment in a timely manner.

Who are your vets and what are their qualifications?

We have three full time permanent vets: n Lorenzo Carta MRCVS n Laura Bouhelier MRCVS n Gabriela Pop MRCVS

Who are your nurses and what are their qualifications?

We have four full time permanent registered veterinary nurses: n Nikki Smart RVN our head nurse n Aleksandra Glabicka RVN – known as Ola, our senior nurse n Natalie Grunewald RVN n Stephanie Castano Reyes RVN.

What is your role in the business Emily?

As the practice manager of Cardiff Veterinary Centre, I play a crucial role in the overall operation and management of the business. I am responsible for overseeing the dayto-day operations of the practice, including staffing, finances, marketing, and client relations. I work closely with the veterinarian team to ensure that the best possible care is provided to the patients and their owners. I also play an important role in maintaining the high standards of the practice and ensuring that all policies and procedures are being followed and implementing new technologies to improve the overall efficiency of the practice. Overall, as the practice manager, I believe I play a vital role in the success of Cardiff Veterinary Centre.

Does the centre have any offers/ loyalty schemes running at the moment? If so, what are they and how long do they run for?

Yes, Cardiff Veterinary Centre currently has an offer of a 15% discount for first-time clients. This discount can be applied to any treatment or surgical procedure. This offer is a great way for new clients to experience the high-quality care and services that we provide at a discounted rate. It is a great way to welcome new clients and help them make the most of their first visit. It is important to note that this offer is only available for a limited time, it would be helpful to inform the clients when this offer will end.

The centre has separate kennels for cats and dogs. What is the reasoning behind this?

The reasoning behind having separate kennels for cats and dogs in a veterinary practice is likely to reduce stress and minimize the risk of disease transmission between the two species. Cats and dogs have different behaviours, social structures, and health concerns, and keeping them in separate areas allows for more specialized care and attention. Additionally, some cats and dogs may have aversions or allergies to the other species, and separating them can help to keep them more comfortable during their stay at the veterinary practice.

Do you offer Pet Insurance Plans?

What types are available?

Yes, at Cardiff Veterinary Centre we understand the importance of having a good Pet Insurance plan.

That’s why we work with trusted and reputable pet insurance companies to provide our clients with a variety of options to choose from. Our team will be happy to discuss the different options available and help you find the best plan to suit your pet’s needs and budget. We believe that having a good pet insurance plan in place is an essential part of responsible pet ownership, and we are proud to offer this service to our clients.

What makes Cardiff Veterinary Centre special?

Cardiff Veterinary Centre is a top-ofthe-line veterinary practice that is dedicated to providing the highest quality of care for all of our patients. We pride ourselves on our reputation for excellence, which is built on our team of highly qualified and experienced staff, and the wide range of services that we offer. From routine check-ups to emergency surgeries, we are equipped to handle all of your pet’s needs. We understand that your pet is a beloved member of your family, and we strive to make every visit as comfortable and stress-free as possible for both you and your pet. Our stateof-the-art facilities and cutting-edge technology allow us to provide the best possible care for your pet, and our commitment to their well-being is second to none. At Cardiff Veterinary Centre, we truly believe that every pet deserves the best.

What has been the response to the centre since it’s opening?

The response to Cardiff Veterinary Centre since its opening has been overwhelmingly positive, with the general public expressing amazement at the level of care and service provided. It’s great to hear that the public is impressed with the center and it’s a good indication that the center is meeting their expectations in terms of quality of care and services provided. It’s important to keep up this good work and continue to provide excellent service to the clients and their pets.

Testimonials

What customers say

Griff’s first visit today, he’s a very wriggly dog but the staff were so good with him. We were given a tour of the amazing facilities and introduced to all of the team. Great customer service and lots of parking. Thank you.

Penelope Collins

Been there with my over reactive German Sheppard dog for vaccination. Everything went much smoother than expected. Do recommend.

Mateusz

Pawelek

Took my young Welsh Springer puppy for his initial vaccine, absolutely delighted with the staff, all so friendly and welcoming, made a huge fuss of the puppy. Gabriela was super with him and gave him a good check over and explain vaccinations in depth. Thank you all.

Julie Williams

Amazing local practice. Top facilities, lovely staff. Won’t be taking my two boys anywhere else.

Rhiannon Price

Cardiff Veterinary Centre Unit 2, Link Trade Park, Penarth Road Cardiff CF11 8TQ 029 2002 3800

Cardiff Veterinary Centre cardiffvets

Opening Hours Monday to Friday 8.30am - 6.30pm Closed Saturday and Sunday