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Sustainability WE INTERVIEW MARI ARTHUR OF CYNNAL CYMRU - SUSTAIN WALES PLUS CHAPTER, MASERATI, HEALTH & WELLBEING
B usiness P rofiles , F inance , H uman R esources
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WALES’ PREMIER INDEPENDENT BUSINES S MAGAZINE
INBUSINESS Group Managing Editor Jennifer Hobbs-Roberts jennifer@goodlifepublishing.co.uk Creative Director Mark Roberts mark@goodlifepublishing.co.uk InBusiness Cardiff House, Cardiff Road, Cardiff CF63 2AW www.inbusinessmag.co.uk 0845 180 2345 Passionate about Wales We are a small independent publisher. We are not a large publishing group pretending to be home grown. InBusiness magazine is written, designed and printed in Wales for the people of Wales. Our philosophy We are committed to quality. This quote by William Foster pretty much sums up our thinking: “Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” Caveat emptor Advertisers supply their own copy or artwork, and therefore InBusiness magazine cannot accept any responsibility for disputes between advertisers and their customers. Caveat emptor - let the buyer beware. Important you read this We have made every effort to ensure that all information contained in InBusiness magazine or on www.inbusinessmag.co.uk (or our social media streams) is correct and accurate. However, we accept no responsibility for any errors or omissions and can offer no compensation should we get it wrong. Please note that the opinions, thoughts, views or ideas expressed in articles contained in InBusiness magazine are strictly those of the authors. Intellectual property © Copyright InBusiness magazine 2015. All rights reserved. Nothing in this magazine (including adverts) may be reproduced in any shape or form (in whole or part) without the express written permission of the publishers. We take breach of copyright and theft of intellectual property extremely seriously and will sue at the drop of a croissant. You have been warned (nicely); ignorance is no excuse. Subscriptions To guarantee your copy, please send a cheque for £40 (four issues) made payable to InBusiness magazine. Visit www.inbusinessmag.co.uk for special subscriber discounts and special offers. Missed the last issue? We hold a small number of each issue in stock so if you do need a pristine copy, please email jennifer@inbusinessmag.co.uk. Hopefully we’ll have the issue you want (but we can’t guarantee it). Each back issue costs £10 including postage and packing. Yes it’s free. Priceless actually! InBusiness magazine is distributed free through a wide variety of outlets across Wales and is given away free of charge on the understanding that we are happy for it to be lent, passed on, given to friends and generally read until it falls apart. At which point, you can recycle it and we’d be delighted if you did.
WELCOME With summer disappearing behind us, autumn promises to be full of opportunities for entrepreneurs, start-ups and established businesses. This issue we take a look at sustainability and how being or not being sustainable could affect your business. On our travels around south Wales this summer, we noticed that Cowbridge had more than its fair share of To Let signs. Thankfully, by the end of September, many had been let and Cowbridge is buzzing with entrepreneurial spirit again. We were particularly heartened by great businesses like The Brogue Trader in Morgan Arcade. Owner, Chris Macnamara’s enthusiasm is driving this great brand forward and the family business now has stores in Cardiff, Chester and Bath with at least a further half a dozen on the cards (see page 66). Publishing our premier ‘Life’ style magazine titles (Vale Life, City Life Cardiff and Wye Life), we meet many businesses, of many shapes and sizes, operating across a wide variety of sectors. The general consensus seems to be that, in south Wales certainly, there is an upward trend. However, more and more companies are being caught out because they’re not marketing themselves effectively.
Websites and SEO (search engine optimisation) is a particular area where business seems to be taking its eye off the ball with far too many relying on pure social media to reach customers. There’s a good piece by Cog Creative’s Corey Hearne on page 58 which highlights some of the issues around SEO and how to make your website work harder for you. Corey teaches and lectures on web design and development so he knows his stuff. If you own or manage a business and you’d like to showcase or promote your business in InBusiness magazine, please drop us a line. Rates are extremely competitive and affordable. We’d love to hear from you. The next issue will be published in spring. We’ll see you then. Mark Roberts Creative Director 07766 106 731 mark@goodlifepublishing.co.uk uk.linkedin.com/in/markjohnroberts
100 free phone systems for InBusiness readers. Turn to page 42 to find out more.
Green is good The paper InBusiness magazine is printed on is sourced from sustainably managed Scandinavian tree farms and utilises an elementary chlorine-free bleaching process.
We’re very sociable! We’re on the web! www.inbusinessmag.co.uk Like on Facebook! www.facebook.com/InBizWales Follow on Twitter! @InBizWales #InBizWales
INBUSINESS MAGAZINE WOULD LIKE TO THANK EVERYONE WHO HAS SUPPORTED US OVER RECENT MONTHS. OUR CONTRIBUTORS, OUR FAMILIES, OUR FRIENDS (INCLUDING ALL THE NEW ONES WE HAVE MADE) AND OUR ADVERTISERS - WITHOUT THEM INBUSINESS MAGAZINE WOULD NOT HAVE BEEN POSSIBLE. WE HOPE YOU LIKE WHAT WE’VE PRODUCED AND WE’LL TRY TO MAKE EACH ISSUE EVEN BETTER THAN THE LAST AND IF YOU HAVE A STORY THAT YOU’D LIKE TO SHARE, PLEASE GET IN TOUCH. INBUSINESS MAGAZINE IS REGISTERED AT THE BRITISH LIBRARY AS A MAGAZINE. FOR TERMS AND CONDITIONS PLEASE VISIT OUR WEBSITE AT WWW.INBUSINESSMAG.CO.UK
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We love it when something special happens in Wales - an event that makes us proud to be Welsh. Waking up to The Ball In The Wall was one of those jaw-dropping moments. It was a bold, inspired, confident bit of PR and one that has echoed around the world putting Cardiff, Welsh rugby and the Rugby World Cup firmly on the map.
Photo by Nicola Jeakins
INBUSINESS NEWS WALES
100 free phone systems for InBusiness readers In conjunction with 123 Telecom, Barry, InBusiness magazine is offering 100 businesses the opportunity to receive a free telephone system. We’ve been a long-time customer of 123 Telecom so can certainly vouch for the quality of service and products we have received. The new cloud based telephone systems are very exciting and innovative. We’re currently running one ourselves and can honestly say it’s a joy to work with so we’re delighted to be working with 123 Telecom to bring this great offer to our InBusiness readers.
“ We’ve been a long-time customer of 123 Telecom so can certainly vouch for the quality of service.” Cloud-8 Phone System Offer For more information, please turn to page 42, or to order your CLOUD-8 phone system, please call 123 Telecom on 01446 500713 during office hours.
WALES
The first Cynnal Cymru Sustain Wales awards The awards ceremony will take place in the evening, 19th November, in the Wales Millennium Centre and more information can be found on the Cynnal Cymru website. Through the Awards Cynnal Cymru seek out and praise the best examples of their kind, cross-sector, across Wales. Applications are welcomed from people and organisations, the community and businesses, local authorities and other tiers of government. Categories are: n Sustainability Leader of the Year n Young Sustainability Leader of the Year (Melin Homes Sponsored)
Sustainable School of the Year Sustainable Venue of the Year Public Sector Award Sustainable Business of the Year Community Group of the Year (WRU Sponsored) n Social Enterprise of the year n Sustainable Project of the Year (Interserve Sponsored) n Our Hero Award (Cynnal Cymru nomination) n n n n n
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Additional sponsors include Wales Millennium Centre, Interface and Carbon Culture. If you’d like to enter or sponsor the event, Cynnal Cymru would be delighted to hear from you. Cynnal Cymru - Sustain Wales Cambrian Buildings Sgwar Mount Stuart Square Bae Caerdydd / Cardiff Bay CF10 5FL www.cynnalcymru.com
C A E R P H I L LY
Pugh’s is quick off the mark for hedging If you’re looking for an established look for your garden, business or development, then Quick Hedge might be the answer. Nicola Pugh says, “We believe we are the only stockist in the area supplying and installing this versatile product.” Pugh’s Nursery See feature on page 46 Near Caerphilly Viewing by appointment only, please contact Pugh’s Garden Village on 029 2084 2017 www.pughsgardencentre.co.uk Also visit Pugh’s Garden Centre’s at Wenvoe & Radyr
WALES-WIDE & BEYOND!
Outsourced HR Services Expertise The EffectiveHRM team are one of South Wales’ leading outsourced human resource management companies. Founded in 2011 by Managing Director and non-practising solicitor, Emma del Torto, from their base on the Treforest Industrial Estate the EffectiveHRM team now manage the HR function for almost 100 companies across Wales and the M4 corridor to London. Emma joined forces with Gemma Davies, the Director of HR Services, in 2012. There is now a core team of six HR advisors who provide hands on advice and assistance. Since starting in 2011 with their primary HR retained services, the company has expanded to include a wider range of additional HR services including recruitment, H&S consultancy and training. The team provide their clients with access to the equivalent of a fully staffed and diverse Human Resources department that you would expect to find in a large corporate organisation. They believe that there is no reason why smaller companies should be afraid of employment law and regulations when the EffectiveHRM team are on board and looking after their interests. Gemma said, “Our proactive approach to working with our clients and managing their HR function means that we keep our clients from making mistakes that might result in an Employment Tribunal. We like to help manage the relationship between employer and employee, so that issues can be resolved before they get blown up out of proportion.”
Emma said, “An invaluable addition to the team this year was Tracy Rainieri, who has joined as the Office Manager. I am not quite sure how I managed before she joined us. Tracy joining us has meant that I can focus on future growth plans. She just makes us all much more efficient.” The EffectiveHRM team celebrated their 4th year in business this July. The team celebrated in style with a sumptuous afternoon tea at the Vale Hotel and Spa Resort in the Vale of Glamorgan. EffectiveHRM JR House, Main Avenue Treforest Industrial Estate, Pontypridd 0844 873 2297 www.effective-hrm.co.uk Like on Facebook, follow on Twitter 8
PENARTH
Hamptons celebrates 10 year anniversary It was Hamptons’ official birthday on 1st August and the interiors and gift store on Ludlow Lane is celebrating ten fabulous years. Owners Andy Bradshaw and Peter Knowles opened the Penarth store ten years ago following an extensive six month refurbishment of, what was then, the ground floor of Brocks fruit and vegetable shop and first floor snooker hall.
Hamptons is a haven of unique, design led home interiors and gifts. From bath and body products, soft furnishings, home fragrances to ladies accessories. Peter and Andy have created the most perfect shopping experience. Their free gift wrapping service has become legendary, and customers leave the store with gifts that look simply spectacular. The store and the café have been finalists in local awards for Best Retailer and Best Café. The Blue Pelican Café on the first floor at Hamptons has earned an incredibly loyal following over the last ten years. Special events in the café such as music and dinner evenings, Breakfast with Father Christmas and private events for weddings and parties have all added to the variety of life at Hamptons.
Hamptons 10 Ludlow Lane, Penarth Vale of Glamorgan CF64 1EA 029 2070 5391
What does your work as Chairman for Welsh Hearts involve? It is my job to ensure that the charity is operating correctly, spending any money raised in the best possible way and which meet the criteria set by the laws that govern charities. I also have to make decisions on the future direction of the charity so that we can help as many people as possible here in Wales. I am really looking forward to my role as Chairman over the next few years and raising awareness of heart disease in Wales and what Welsh Hearts are doing to save lives.
We want to build on this success but also seek new opportunities to make a difference. One area of work which I am particularly excited about is the heart screening trial we are launching in January to detect heart abnormalities in young people aged 14-35.
You will make a difference to your local community and you will have the opportunity to learn new skills. I meet with the trustees bi-monthly to discuss the main issues and priorities. It is also great when trustees are able to support one off fundraising events.
What are your hopes for Welsh Hearts in the future? Welsh Hearts has already come such a long way in a short space of time. We have created a network and partnerships with key medical professionals to help us further the support we can offer Welsh communities, and we have fundraised thousands of pounds to equip people with the tools and knowledge to help fight heart disease.
Welsh Hearts are looking for more Trustees; do you have a message to inspire people to come on board? As a board of trustees we need a range of skills from finance, legal, HR, business and communications to support the charity and help us achieve our aims. As a trustee you will help lead Welsh Hearts and decide how it is run. Being a trustee means making decisions that will impact on people’s lives.
If you want to help us save lives here in Wales please do get in touch if you would like to come and work alongside me and the other trustees.
The building was originally a Victorian meeting hall upstairs - known as St Andrews Hall - and a fresh produce market on the ground floor.
www.hamptonspenarth.co.uk Like on Facebook, follow on Twitter
WALES
Food for the soul Why do business people help other businesses or charities is a question which is often asked. They are usually so busy, how can they spare the time? It’s quite simple; they make time. Not only does being philanthropic help make the world become a lot richer, your good deeds can also help your business. You can meet interesting people, mix in very different circles and so much more. We chat to Spiro Borg, owner of Spiro’s Catering to find out why he chose to be Chairman for the Welsh Hearts charity.
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Welsh Hearts - Calonnau Cymru Temple Court, 13a Cathedral Road Cardiff CF11 9HA 029 2078 6521 or 029 2034 1989 www.welshhearts.org Like on Facebook, follow on Twitter
PENARTH
The naked truth It was with great anticipation that we undertook the photoshoot for The Queen B, Penarth. Owner Jodie Tanner wanted to show off her new season’s boots but also wanted her ad to have a bit of an impact. I think we can safely say we achieved that! It wasn’t an easy shoot to pull off. Let’s face it how many of us ladies are comfortable in posing in just a pair of boots (lovely as they are)? But these brave ladies did an amazing job. Even though they were a bit apprehensive, we all managed to enjoy it. Being all Penarth business owners, they were all in it together. That’s real camaraderie!
“ That’s real camaraderie!”
A big thanks... Huge thanks must go to Sian Owen, our amazing photographer, who captured the look we were going for perfectly (www.sian-owen.co.uk),
SOUTH WALES
Secure, flexible storage for home and business n Fully alarmed facility with 24hr CCTV n Insurance cover offered n Internal security rooms from 25sq ft to 1,000sq ft n External container storage n Regular access n Mobile Self-Storage n Trailer Pick-up service available n Packaging Supplies
Self storage in Wales just got better! When storing your personal belongings or business effects you want reassurance that you are in safe and trusted hands. Masons, one of the longest established names in the removals and storage industry, are proud to unveil their newly refurbished, highly secure self storage facility. In addition to the Classic Self Storage solution they are delighted to announce two new, unique services: Mobile Self Storage and Trailer Pick Up Service making storage even easier.
“No need to hire a van, no need to bring the car, we can take care of it all for you and bring Self Storage direct to your door, wherever that may be in the Vale or South Wales. So whether you want to do it all yourself, or to leave the driving to us you know that you will be in safe hands.”
“ One of the longest established and most trusted names in the removals and storage industry.” CARDIFF
Italian job! The Welsh/Italian connection is one that most Cardiffians are very proud of. You may recall we featured restaurateur Giovanni Malacrino on the cover of the summer issue of City Life and the Italian theme continues into the autumn with the beautiful Maserati Ghibli adorning the cover. You can read more about this beautiful marque and the plans General Manager, Lyn Evans, and Motorline Maserati has for expanding the Cardiff showroom on pages 28.
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Masons Self Storage The Storage Centre Priority Enterprise Park Cardiff Road, Barry, Vale of Glamorgan CF63 2BG For a no obligation quotation call FREE on 0800 141 3680 www.masonsselfstorage.co.uk info@masonsselfstorage.co.uk BARRY
New skincare clinic opens in Barry The Vale Skin Clinic is a brand new specialist service available in the Vale.
Top Marques MASERATI, BUMPER STYLE ISSUE, INDEPENDENT GEMS
Motorline Maserati Cardiff 291 Penarth Road, Cardiff CF11 8TT 029 2066 6472 www.motorline.co.uk/maserati
Alexis Williams from Blu Hair Design for creating the hair (www. bluhairdesign.com) and Jessica Carmell from Amorio Cosmetics for the makeup (www.amoriocosmetics.co.uk).
CARDIFF’S BEST EATERIES, SALONS AND MUCH MORE
r esTauranT reviews w haT’s on , Business, shoPPing
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citylifecardiff . com
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PLus a rT , m usiC , s TyLe h eaLTh, C omPeTiTions and more
Dr Catherine Williams, an experienced GP and Dermatology expert, offers a discreet and professional service to both male and female clients who wish to discuss general skincare and anti-ageing treatment options. All consultations and procedures are performed in the confidential and comfortable private clinic with a strict and discreet appointment protocol ensuring anonymity. 01446 731288 info@valeskinclinic.co.uk
The models... Last but not least, a massive thank you and well done to our models: Hayley Perkins ( Jewels Canley), Alexis Williams (Blu Hair Design),
Jessica Carmell (Amorio Cosmetics), Lowri Jones (Holm House), Stephanie Davy (Lana Beautique), and last but not least Jodie Tanner (The Queen B Boutique).
CARDIFF
J & P Autos celebrates thirty year milestone Now in their 30th year of business, founder and owner of J & P Autos Phil Jenkins has decided it’s time to pass Cardiff’s well established, family run, garage over to his son Alex.
“ We must have over 100 years of mechanical experience between us!” J & P Autos 206A Penarth Road, Cardiff CF11 6NN 029 2039 6758 jandp@jandpautos.net www.jandpautos.net Like on Facebook CARDIFF
Avantgarde Designs Ltd moves home Contemporary kitchen design company Avantgarde has expanded into new premises on Dumballs Road in Cardiff. Avantgarde Designs Ltd is a family run business with more than 25 years experience in kitchen design and installation based in South Wales. Partner Elizabeth Cohen said, “This is an exciting time for Avantgarde. The expansion into the larger premises means we can satisfy the increasing demand for our designs. Avantgarde has had an exceptional 18 months and we feel we are doing some of the best work we have ever done and this is reflected in our many testimonials.”
“We specialise and display the leading German RWK Kuhlmann range, complimented by Stoneham handmade bespoke kitchens. Stoneham are the only British kitchen manufacturers to have earned the Royal Warrant. We also supply Symphony kitchens, and are agents for Neff, AEG, Smeg, Baumatic appliances, Blanco, Caple sink and taps.” Avantgarde Designs Ltd 029 2049 6166 Unit 7 Anchor Industrial Estate just off Dumballs Road CF10 5FF info@avantgardedesign.co.uk www.avantgardedesign.co.uk 11
The Queen B 8 Washington Buildings, Stanwell Road Penarth CF64 2AD 029 2071 1100 Like on Facebook, follow on Twitter
With an already expanding client list, Wendy Hopkins has welcomed Hannah Magee (formerly of Howells Solicitors) and Kelly Lewis (formerly of Hopkins Law) to the team, Kelly having joined Wendy from Wendy’s former firm, Hopkins Law, last year. “Hannah, who lives in St Nicholas and who went to Cowbridge School is a superb addition to the team as is Kelly, who joined us from my former firm Hopkins Law. Both women are young, ambitious and talented and I am excited to be sharing my considerable experience and knowledge with them,” says Wendy. To arrange a confidential consultation with one of the team, please contact 029 2010 0950. LO N D O N E X P E R T I S E AT PROVINCIAL PRICES
Gordon Dadds’ family grows Gordon Dadds, the well-respected London law and professional services firm, have considerable experience in advising affluent individuals. Their Cardiff practice, which opened two years ago and boasts Wendy Hopkins as one of its consulants, is expanding its team.
The firm, which has represented leading personalities from the political, media, sports, medical and entertainment sectors and is the go-to law practice for affluent Vale and Cardiff individuals, can help with all aspects of divorce and relationship breakdown. Gordon Dadds also offers assistance with wills and trusts, succession planning and much more. They have an unrivalled reputation, not only for providing professional and proactive service, but also for obtaining outstanding results for their clients.
Gordon Dadds 26 Windsor Place, Cardiff CF10 3BZ 029 2010 0950 info@gordondadds.com www.gordondadds.com @thewendyhopkins ith an already expanding “ W client list, Gordon Dadds has an unrivalled reputa- tion, for providing professional and pro-active service.”
CARDIFF
Parkhouse Jewellers wins prestigious watch accolade The time was right for watch specialist, Tony Watkins from Parkhouse Cardiff, who earlier this month was named one of the British watch industry’s key executives, at a National Awards event in London. Mr Watkins from Cwmbran, South Wales, was awarded the prestigious title of ‘Retail Titan’ and has made it onto the annual WatchPro Hot 100, a definitive list of the most powerful executives in the British watch industry today. He has worked at Parkhouse for over four years and is renowned for his deep passion and expertise in fine watches, having helped the jewellers bring together one of the largest collection of watches outside London. The WatchPro Hot 100, now in its third year, reflects the quality and diversity of the British watch industry. It’s unique because it celebrates not only the most successful businesses in the UK, but much more it identifies the individuals and teams that have made the biggest contribution to their success.
Tony Watkins has built a fantastic client base throughout his years with Parkhouse the Jeweller using his extensive knowledge, passion for Watches and his drive to ensure each Parkhouse customer is amazed by the wonderful service, he is an example to his colleagues across the business. Parkhouse is a 6th generation family jewellers. Its first store opened some 220 years ago in Southampton, with the store in Cardiff opening in 2000. Parkhouse Cardiff is home to a good selection of watch brands, styles and price ranges. Brands include; Cartier, Chopard, IWC, Longines, Omega and TAG. 12
They also have a Pre-Owned collection, which is ideal for those looking for a classic timepiece at a keener price. Parkhouse Cardiff St David’s, 27 The Hayes, Cardiff CF10 1GA 02920 660 890 www.parkhousethejeweller.com
“Parkhouse is a 6th generation family jewellers. Its first store opened some 220 years ago in Southampton.”
No hype, no pretence: just cleverly designed, hard-wearing, stylish clothing that combines clean British style with Americana influences. And where is this uber cool clothing brand based? That’s right, Wales!
BOLD AS BRASS
Brass Knucks is a new independent Welsh/British clothing brand, based right here in Wales, producing limited apparel collections for the street and gym. The brainchild of graphic designer James Wildi, the company is starting from humble beginnings but already has a fan base of loyal customers and die-hard fans. Brass Knucks Apparel Co. www.brassknucksapparel.co.uk Facebook BrassKnucksApparel Instagram BrassKnucksApparel Twitter @BrassKnucksApCo
James said, “I started with T-shirts, but will be releasing a range of hoodies, snapbacks and grooming accessories.” All Brass Knucks clothing is sourced from ethical suppliers and printed in the UK. Our most recent product is the perfect gift for the bearded gentleman in your life - our new hand-made beard combs are the ultimate accesssory.
“ Recieve 15% off your order online with the coupon code; Vale15” 13
Recieve 15% off your order with the code; Vale15 Free UK delivery for a limited time
Since autumn 2012, Auto Enrolment has been a compulsory obligation for companies to provide a workplace pension for employees (even if there’s just one employee). The scheme is being rolled out across the UK and not being prepared is no excuse and could cost a business dearly. If you haven’t put a scheme in place or are taking the ‘head in the sand’ approach, beware. To find out more, we talk to pensions guru Andy Parry.
THE PENSION REVOLUTION Does my business have to participate? Yes. Auto enrolment is now a legal requirement for employers to provide all of its workers with access to a workplace pension scheme and automatically enroll certain workers into a workplace pension scheme, paying contributions on its employee’s behalf. If an employer fails to comply and put the scheme in place by its staging date. It will be deemed as acting unlawfully and will incur fines of up to £500 per day. What is my staging date? Your staging is the date set by the Pension Regulator. This is the date, when the scheme needs to be set up by and contributions need to start. Employees would have needed to have been assessed and received any relevant communication. Even if an employer decides to opt for Postponement, employees must have received communication and employees can choose to start on the staging date irrelevant. If an employer does not know their staging date. We can provide it for them. Regardless of the staging date. The Pension Regulator recommends that employers act now in order to manage the process of setting up the workplace pension. Do the employer duties apply to employees who already have a plan? Yes, even if an employee has their own individual pension or the employer already has a scheme in place. The employer will have to comply with Auto Enrolment rules. Existing employer schemes will need to be checked with
the provider to ensure that they qualify under the rules for auto enrolment. However, inevitably there will be added work in continuing with an existing scheme, as there are other tasks that will need to be completed, such as assessing the workforce and communicating to all employees, data management between payroll and the provider, and record keeping. There is also the declaration of compliance that will need to be completed. Employees will have the option of opting out of the scheme. However, they will have to be automatically enrolled again every three years. 14
Do I have to provide the same pension scheme and contributions to each of my employees? No. As long as you provide all workers with at least the minimum requirements, you can provide different schemes and benefit structures to different groups of workers if you so wish. What do I have to do if I appoint you? Between us and the pension provider we will ensure that all your tasks associated with Auto Enrolment are completed with the exception of uploading your payroll data to the pension provider and paying your contributions.
“ It stands to reason, there’s going to be more companies needing to be processed than capacity to deal with applications.”
Watch the video at www.inbusinessmag.co.uk/autoenrol
For a free consultation, or to find out more, contact Andy or Lewis at Ideal on 01443 819800
Where are the contributions invested? Scottish Widows, who are one of the UK’s largest investment providers. What if the fund goes bust? Employees’ pension funds are protected by the Financial Services Compensation Scheme (FSCS). There are other companies offering the services you provide, why should I choose Ideal Auto Enrolment? n As the Managing Director of the company, I have been in the financial services industry since 1991. The employer responsibilities and duties with Auto Enrolment are complex. We understand that this can be a distressing time for employers. We can take the headache away. We can take care of the entire process for them and allow the employers and their employees to get on with their business making it straightforward and provide a complete end-to-end solution. n Fully compliant solution no complex decisions to make n Includes the pension set up, communication and admin. n No need for additional software to run the scheme. n Employer and employee helpline. n Employees have their own account with personal login and it’s password protected. What happens if it isn’t sorted in time? The reality is that employers will be in trouble with The Pension Regulator, who will impose penalties and fines. There is an immediate fine of £400 and escalated daily fines of up to £500 per day (yes, per day). There have already been employers who have been fined for noncompliance or late staging. Employers have to remember there are companies who have not started to look at their own situation.
There is also the capacity crunch issue. It is claimed that between January 2016 and 2018, the number of employers reaching their staging date will go up tenfold, reach an average of more than 100,000 a quarter and then over 200,000 in the first few months of 2017. Which is one of the reasons why the Pension Regulator has written to all employers, providing their staging dates and telling them to act now. There are far more employers staging in a short period of time than there are pension providers and advisers to help the employers with their obligation. This is an unprecedented volume of work for both employers, providers and advisers.
“ If your business doesn’t fulfil the measures set in place, it will be deemed as acting unlawfully.”
What does an employer need to do in order for you to help them? They can either telephone our offices or email us and we have a short video on our website that is quite informative. We can either arrange to meet the employer face to face or, if the employer does not have the time to meet or feels that they want a lower cost option, we can complete their application by telephone and we can send them a pre-populated electronic application, which will save them time and money. 16
Ideal Auto Enrolment Solutions Ltd Tredomen Business & Technology Centre Tredomen Industrial Park Hengoed CF82 7FN 01443 819800 info@idealautoenrol.co.uk www.idealautoenrol.co.uk
Whether you’re an enthusiastic amateur or a time served gardening expert, there are always plenty of things to do to get the best from your garden. Resident gardening expert, Rob Hodge, talks about his favourite creepers.
JEEPERS CREEPERS!
Soon to be arriving on a wall or structure near you - the most colourful climbers in nature: the Virginia Creeper and the Boston Ivy.
Parthenocissus Quinquefolia (the name describing its five fingered leaves) and Parthenocissus Tricuspidata (describing its three pointed leaves) are related but climb and cling by different methods. The Virginia Creeper uses tendrils to wrap around its host and the Boston Ivy uses suction pads to cling to surfaces. They are both deciduous, losing their leaves in late autumn followed by lush dark green foliage in the spring, which changes to a bright scarlet from September onwards.
They insulate brickwork from the extremes of temperature and moisture that can often cause the cracks in the walls. If your walls are already cracked and damaged then any creeper will find its way in, the same applies to large trees where if the tree is healthy, the climber covers it and provides a wild life habitat and does no damage to the tree but if the tree is diseased or already damaged, then the climber will penetrate, add extra weight to it and could eventually cause it to fall. Think ahead before you plant. Proper planning prevents poor performance.
You may be surprised to know that not only do they provide colour and character but, contrary to popular belief, these plants positively protect walls by acting as a thermal blanket.
Rob Hodge Horticulture 01633 744 075 07779 604 710 or 07503 189 754
“ With all creepers, think ahead before you plant. Proper planning prevents poor performance.”
www.robhodgehorticulture.co.uk info@robhodgehorticulture.co.uk 17
Since its £4m refurbishment in 2009, Chapter Arts Centre in Cardiff has taken great strides; broadening its appeal and building links with the south Wales business community. To create more opportunities, Chapter has launched Chapter Club.
CLUB CLASS
Chapter is one of Europe’s largest and most dynamic art centres; an ambitious, multi-art form cultural space based in Canton, near Cardiff ’s city centre, that presents and produces international art, performance and film alongside a vibrant social space.
Consisting of several performance spaces, a large gallery space and two cinemas, two bars, a café, over 60 cultural work spaces and more, Chapter’s team welcome over 800,000 visitors through our doors every year and pride ourselves in being a dynamic social space and community hub. But how can business get the very best out of this unique building? Chapter offers a number of flexible spaces for corporate and private hire; which are suitable for everything from conferences, meetings and lectures to personal film screenings, live gigs, performances, video shoots and private parties - that flexibility alone should make Cardiff companies sit up and take notice. To encourage interest, awareness and usage, Chapter has created Chapter Club, their exclusive business membership scheme. 18
For a small fee each year you can enjoy some of the great benefits at Chapter including networking opportunities, use of their flexible hire spaces plus discounts for you and your staff on cinema and theatre tickets as well as on food and drink in the Caffi Bar. In 2014 Arts & Business Cymru awarded Chapter with the overall Arts Award for the outstanding way they work with businesses such as Legal & General, Admiral, Lloyds and Renault; you too can align your business with Cardiff ’s most exciting arts venue.
FUTURE FOCUSSED
Reinvesting for the future Income generated from Chapter Club and venue hire is reinvested directly back into Chapter’s programme to help continue presenting their wide and varied artistic programme as well as the important community and education outreach work. Chapter also offers many sponsorship opportunities for those of you looking to become even more involved and Chapter holds some excellent, awardwinning relationships with numerous corporate sponsors across Wales. Each partnership is completely unique as they individually tailor packages to include a range of opportunities such as brand building, staff incentives and CSR. Some of their most popular opportunities include supporting one of the six visual arts exhibitions they hold each year, the 2,000 plus workshops they offer through their education and outreach programme, community gardens (ideal for staff volunteering opportunities) and even off-site cinema screenings run through Film Hub Wales (Chapter is the British Film Institute’s lead organisation in Wales). For further information on becoming a corporate sponsor be it specific to a particular event or to a specific area/ benefit visit www.chapter.org/supportus or contact Elaina Gray on elaina.gray@ chapter.org or 029 2035 5662. PAC K AG E D E A L S
Chapter Club Membership
“Chapter’s team welcome over 800,000 visitors every year.”
For £250 a year you’ll receive the standard Chapter Club package which will entitle you to the following benefits:
There is also the opportunity to upgrade your basic business Chapter Club membership package to include even more benefits:
n 25% discount on the hire of spaces (includes a serving of complimentary tea and coffee) n 2 staff discount cards which will offer concessionary prices on theatre and cinema tickets and 10% off food and drink in the Caffi Bar n Invitations to four Chapter Club networking and business events as well as the opportunity to attend special events such as gallery previews and film premieres.
n Further staff discount cards available at an additional cost n Basic hospitality package at a cost of £250 which will include room hire, catering and a block booking of cinema tickets (this price is based on 10 people with each additional person priced at £10/head*) n Staff, customer and client workshop opportunities with some of Chapter’s resident companies including animation, dance and photography. n Gallery walks and talks - private tours of the latest gallery exhibitions from one of the gallery Live Guides. *Terms and conditions apply.
“Chapter offers a number of flexible spaces.”
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Food & Drink
The award-winning Caffi Bar is at the very heart of Chapter and, no surprise, prides itself on using the best locallysourced, seasonal ingredients to ensure you’re served the best quality food. Think fresh, crisp, intense and punchy flavours cooked from the heart with passion and enthusiasm. Chapter have developed a series of event catering options which are suitable for numerous occasions but as always our chef team are more than happy to discuss bespoke menus and dietary requirements. Catering options available: n Conference Breakfast n Conference Buffets n Drinks packages
“Chapter is a unique, much loved venue in Cardiff and the Admiral sponsorship with Chapter has given our staff and their families access to a variety of different activities. We are continuing our partnership with Chapter because feedback we’ve had from our staff has clearly indicated that they love it.” LOUISA SCADDEN, ADMIRAL INSURANCE
S PAC E S
Hire Chapter From meeting rooms to theatres, friendly staff and in-house catering, Chapter believes it offers the perfect venue which can accommodate a number of different event needs. In addition to a dedicated space for your event, Chapter can also offer additional services including a dedicated arrival and registration area for your guests, welcoming refreshments, break-out spaces and of course, the Caffi Bar, which provides the perfect place to unwind over food and drink after a long day of meetings. Chapter’s car park offers limited spaces and with three public car parks in easy walking distance the centre is an ideal place to travel to by car; they’re on a major bus route, an easy taxi ride from both Cardiff Central and Cardiff Queen Street train stations and you can walk there in under 20 minutes from the city centre.
Theatre
First Space
Located on the ground floor First Space is one of our most popular hire rooms. It is ideally located next to the Caffi Bar, is accessible, spacious, well lit and welcoming. With free Wi-Fi, First Space has a flat screen television available for use, as well as a projector, making it suitable for presentations and meetings.
Media Point
The main theatre space is used primarily for Chapter’s own productions but can also be hired by external companies. Seating is tiered and retractable so can accommodate a number of set-ups. Due to the popularity of the space, and the fact that is used as a performance area, Chapter may need a little longer to prepare so bear this in mind.
Media Point is Chapter’s popular and versatile upstairs hire room - ideal for conferences, meetings and presentations. Its unique feature is its built-in bar meaning it is perfect for private functions and can be transformed into an intimate social space.
Cinema 1
Meeting Rooms 1 & 2
The second of the two cinemas has 57 seats. This is a much more intimate space and with its comfortable seats makes it ideal for smaller conferences, seminars or personal screenings.
Located on the first floor, Meeting Rooms 1 and 2 are suitable for meetings, presentations and smaller networking events. 20
The impressive, fully-equipped cinema seats 188. With a large stage area, this space is also suitable for conferences, presentations, gaming events and performances using on-stage microphones and laptops with internet access.
Cinema 2
GREEN CHAPTER
Sustainability at its heart Chapter is committed to being greener and integrating sustainability into the management and fabric of the building. As a vibrant, innovative, multidisciplinary centre management want to promote the benefits of sustainable living to everyone who uses the building. They actively encourage users to conserve energy by turning off lights and technical equipment when not in use, to recycle wherever possible by using the bins as provided in all public spaces and by travelling sustainably to the venue. Efforts to make Chapter greener have been recognised by: n Arts & Business Awards 2014: Winner through our partnership with Renault in the Arts, Business & Environment Category n Welsh Business Awards 2014: Finalist in the Environmental Category n Wales Green Energy Awards in 2013: Finalist in the Community Initiative Category
Chapter are able to screen films in a range of different formats and, when hiring this space, they’ll put you in touch with a friendly member of the projection team to discuss your technical requirements. Due to the popularity of the space, and the fact that the cinemas are used for regular film screenings, Chapter may need a little longer to prepare so please consider this if you’re thinking of booking.
SWAS Room
With high ceilings, large windows and a beautiful wooden floor this room has bags of character. Newly refurbished, the room strongly demonstrates the building’s previous life as a school, but is now utilised for workshop sessions and team building days.
Dance Studio The dance studio has a special sprung floor, bars and full length mirrors. If those team building days you have planned include dance, or any kind of movement work, then this is the space for you. With large windows this is a lovely light and peaceful room as it is tucked away from the hustle and bustle of the main Caffi Bar space.
Common Room
Fresh from a major refurbishment, the Common Room is a beautiful space located on the first floor. Overlooking Chapter’s community gardens, with a neighbouring break out space and windows on three sides, this is a popular, light and airy space which is suitable for meetings or workshops as well as dance and theatre rehearsals, filming, gym and martial arts classes.
“ Chapter works with businesses such as Legal & General, Admiral, Lloyds and Renault.” 21
Chapter Club Chapter, Market Road, Canton Cardiff CF5 1QE For more information on Corporate Club please contact Jennifer Kirkham 029 2031 1050 (extension 206) jennifer.kirkham@chapter.org www.chapter.org
As every high street looks increasingly similar, it’s no surprise that our local independent boutiques are becoming more popular. That’s definitely true of Gingers, Penarth. Here you will get personal service, a warm welcome and experience from an owner who has honed her skills in choosing the perfect clothes and accessories for her loyal customers.
GINGER’S
Arriving at the hotel
Pre dinner cocktail
InBusiness and Cathy set off to the beautiful Holm House in Penarth the perfect backdrop to showcase Ginger’s autumn and winter offering. What excites you about this season Cathy? Definitely the colours. Sometimes when we reach a certain age, we can be afraid of colour and of trying something new. Customers trust us - when we suggest they step out of their comfort zone and experiment with colour, they love the results. Some will try just a shot of colour with an accessory - and that’s fine too. It’s good to dip your toe.
“ I have clients who are looking for something a bit special and, if it’s not on the shop floor, then I can usually find it in stock.”
How would you describe Ginger’s? Ginger’s isn’t quite the boutique you would expect. I like to think it’s more of a mini floor of a department store because it has a bit of everything. From daywear to evening wear and then special event wear, bags and hats - we have it all. Our full wall of jewellery from Dante and Gaby, and Fraas scarves means that we can dress you from head to toe. Our customers tend to be 35 and over and come from near and far. Customers seem to love your brands. Ginger’s has been here for seven years and, in that time, I’ve learned to know what my customers want. They want quality first and foremost. They want classic and quirky and affordability. They like layering different pieces together in an unstructured look and that’s why Sahara, Zele, Capri, Adini, Flax, Ana Nonza, Pomodoro and Intown are my go-to brands. 22
Business meeting
I have clients who are looking for something a bit special and, if it’s not on the shop floor, then I can do my best to get it from our suppliers. I also have clients who don’t have time to browse so they’ll leave it to me to choose pieces for them. It’s all part of the Ginger’s service. What do you think sets you apart?. Going the extra mile is what’s keeps Ginger’s on the high street. Even with loyal customers, I never rest on my laurels. I want my customers to enjoy shopping here and, without sounding cliché, giving my all and seeing them happy is what brings me immense pleasure and satisfaction.
Felt like something zippy
Afternoon tea
“ I hope this feature illustrates the diversity of the shop. Ginger’s, along with other independents, is an important part of the community which is most important to me.” Ginger’s 9-10 Washington Buildings Stanwell Road, Penarth CF64 2AD 029 2070 9773 www.gingersofpenarth.co.uk Like on Facebook Meeting up with friends 23
Having a break
Off to the races
Ginger’s 9-10 Washington Buildings Stanwell Road, Penarth CF64 2AD 029 2070 9773 www.gingersofpenarth.co.uk Like on Facebook Shot at Holm House Hotel, Penarth Thanks to Hayley at Blu Hair Design Waiting for my date
Justin Maunder and Mike Pycroft of JMP Group pride themselves on a ‘pressure off ’ approach to business. Quite refreshing in a sector that is notoriously high pressure in its approach. We talk to Mike to find out more.
VALE GLAZING & VALUEFOLD
What experience do you have in the industry? We both have over fifteen years experience in the conservatory/double glazing industry and have worked for national, large independent and local companies. We have gained valuable experience along the way. We feel we can offer the very best products at a fair price and have a passion for customer service. What services and products do you offer? JMP is able to supply and fit orangeries, tiled roof sunrooms as well as conservatories and porches. We also do garage conversions, PVCu windows/doors, composite doors and replacement rainwater goods. Do you have a particular area of expertise? Replacement conservatory roofs is also a speciality of ours, where a lightweight tiled/slate roof replaces a polycarbonate or glass roof - the existing conservatory may be too hot in the summer and freezing cold in the winter. The new roof gives the clients back a room that they can use 52 weeks of the year.
“ We feel we can offer the very best products at a fair price.”
The Valuefold arm to our business specialises in aluminium products. Aluminium is rapidly becoming the product of choice for the discerning customer. Advancements in thermal performance of aluminium combined with outstanding performance and durability enables the products to not only be very aesthetically pleasing but also gives slimmer site lines in comparison to PVCu. We sell a substantial amount of bi-folding doors and, with most of our projects, the clients do choose to add the ‘Blinds-InGlass’ option for the complete solution for shading as well as privacy. We have an excellent relationship with our fabricator and can generally supply and fit aluminium products within three weeks of a confirmed order in our standard colour offerings of White, Anthracite Grey, Black or the dual colour option Anthracite Grey on White. Testament to our expertise in this field is proven by the number of developers and builders that we also supply, and we are the approved supplier to many architects in the principality. What areas do you cover? We cover all of South Wales but have also carried out contracts in the Bristol area, Gloucester and Devon. 25
What do you believe makes JMP Group special? What sets you apart? JMP Group offers exceptional quality products and workmanship with a real focus on customer service. We also work to a ‘First Price, Best Price’ policy and are very transparent in our pricing and believe strongly in a ‘Pressure Off ’ sales process. People generally do not like to be sold to, they just like to buy!
JMP Group Limited Incorporating Vale Glazing & Valuefold Mike 07971 837 804 Justin 07973 636 484 enquiries@valeglazing.co.uk enquiries@valuefold.co.uk www.valeglazing.co.uk www.valuefold.co.uk
To fans of Maserati, the resurgence of the iconic Italian brand in recent years is, like the new models, pretty breathtaking. The increasing sales, development and planned expansion of Maserati Cardiff seem to confirm what Maserati already know - the Welsh love Maserati. InBusiness talks to Lyn Evans, Maserati’s General Manager in Cardiff.
How long have you worked at Maserati? Since April 1st this year, the date that Motorline took over the business. Have you always worked in the car industry? I have been in the industry for over 20 years now, mainly prestige - many years with Audi and Lexus, but nothing quite as high end as Maserati. Please tell us a little about the Maserati marque? The luxury marque was founded in 1914 in Bologna by Alfieri Maserati and two of his brothers. At first they devoted themselves to the construction of racing cars, then to sports cars and small series grantourers and, subsequently, to those of large series. Following last year’s 100th anniversary celebrations, Maserati is looking to its future, with the firm promise that the next 100 years will be ‘The Absolute Opposite of Ordinary’. Among other ambitious developments, Maserati is looking to introduce the brand-new Levante SUV in the UK in 2016 and the stunning Alfieri 2+2 coupe in 2017.
What do you think the Maserati brand stands for? What are its core values? Our recent brand mission statement sums up the company’s aspirations: ‘Build ultra-luxury performance automobiles with timeless Italian style, accommodating bespoke interiors, and effortless, signature sounding power’. Maserati is, we believe, the Grand Tourer brand. After the introduction of the A6 Pininfarina back in 1947 (affectionately known as the GranTurismo), Maserati has developed cars with the same ethos performance orientated, elegant, practical and luxurious. What type of person buys a Maserati? It’s difficult to define as our customer base is quite diverse. It is fair to say that historically, Maserati has generally attracted clients who were business owners or entrepreneurs. With the introduction of Ghibli, we have seen a new generation of clients heralding from the world of corporate business as Directors or Senior Managers. However, attitudinally, they all share similar traits they tend to be cultured, well-educated and happy to stand out from the crowd, appreciating the exclusivity and understated nature of the Maserati brand. 26
Is a Maserati affordable? What are the running costs? The introduction of the Ghibli, Maserati’s mid-size four-door luxury sports saloon, has made Maserati’s perfect combination of design, sports performance and comfort more accessible than ever, with an on-the-road price starting from £49,160 or £445 per month plus VAT. The diesel option is powered by a 3.0 litre V6 turbo-diesel and delivers an economical 47.9 MPG, helping to keep running costs down. What sets Maserati apart? Maserati has long and glorious heritage. For over 100 years, it has played a consistently important role in the history of sports car culture and its development. Maserati has also continued to lead the way in automotive fashion; with unique cars, elegant yet sporty, always with highly personal, distinctive lines. This has resulted in Maserati being one of the most evocative names in automotive history.
“ Elegant yet sporty, always with highly personal, distinctive lines.”
TOP MARQUE What do you enjoy about your role? It is a very exciting brand to be involved with - the customers are successful people who are really interesting and every day is different. When we have provided an amazing experience whilst supplying their cars it gives us a huge sense of achievement. Do you own a Maserati? Unfortunately not, but of course working for the brand I do get to drive them often and enjoy being around them almost every day.
Which is your favourite model? I have to say I love them all but, if I had to choose a favourite, I think it would be the GranTurismo. What are your plans for the future? We have a big refurbishment starting at the end of October that will be complete by the end of the year. It’ll be fantastic. It will give us the platform to keep up the level of service our customers require and help us keep marketing the brand right through Wales.
Motorline Maserati Cardiff 291 Penarth Road, Cardiff CF11 8TT 029 2066 6472 www.motorline.co.uk/maserati
If you have ever dined in Giovanni’s Restaurant on The Hayes, Cardiff, then you probably know that it is recognised as the longest established independent Italian restaurant in the City. Testament to the reputation and success of The Hayes, in 2013 Giovanni launched its sister restaurant, situated on the affluent Park Place which has gone on to become one of the most Italian popular restaurants in the city centre.
GIOVANNI’S Introducing, Giovanni Malacrino, well-known as a charismatic restaurant owner and entrepreneur in the city, but perhaps less known for his instrumental role in the transformation of Cardiff ’s Café Quarter. Here we talk about his many businesses, The Café Quarter, and the ‘recipes’ to success.
I fast become the no.1 ice cream seller in the city. In 1983 I fell in love with a building on The Hayes, that housed a café called Planters. It was the perfect location as I envisaged that The Hayes would be at the heart of the city centre for years to come and I wanted to open a centrally located restaurant that served authentic, quality Italian food.
Tell us about your businesses you have had over the years. From a young age business was my passion, and was at the heart of family life. My Parents owned a fish and chip shop in Grangetown called Malacrino’s, where I often worked as a child after school and by the time I was 18 I was running my first VIP nightclub called Fatsos. I then took the plunge and moved to America to work on luxury cruise liners.
One that had personality and that would be a place that generations of families would come to eat and have fun. For me Giovanni’s on The Hayes has achieved this and so much more, which holds us in good stead against competition from the chain giants.
Eventually I missed my home city and a few years later returned to Cardiff, like many Welsh Italians my first lone business venture was selling ice cream.
Following the success of my first restaurant I was eager to expand and launched, The Continental and Latino’s on Mill Lane, followed by the infamous, No.10 Nightclub. All three were a success and become synonymous with good food, entertainment and glamour and were frequented by celebrities and the movers and shakers alike. 28
In 2013 I opened, Giovanni’s Park Place which offers a more formal dining experience in comparison to The Hayes and fresh local seafood heavily inspires its menu. As a result the restaurant attracts people from all over the city and beyond, including New Theatre goers as well as cast members of the theatre shows. A list stars often pay a visit too, including Danny from The Script, Barry Manilow and Enrique Iglesias who have all enjoyed our authentic Italian food and entertainment. Most recently Giovanni’s Cookery School and Training Centre launched which in March we expanded to create a larger state-of-theart kitchen and training rooms. The centrally located multipurpose facility can be utilised as a training school or for team building days and is also available for TV production hire.
However I persevered as I knew it was the right step for Cardiff. Today Mill Lane is one of the most bustling areas in the city and Giovanni’s on The Hayes has never been busier. “Not personal wealth, life skills, perseverance’ If you could some up ‘the recipe to success’ in one sentence what would it be? It’s hard to sum up success in one sentence as it is down to so many factors. Drive, determination, hard work and having good people around you are all important; however one of my favourite sayings is; “If you believe you can or you believe you can’t then you’re probably right… throw the first pebble, watch the ripple in the pond and make a difference.” You’ve achieved so much, what are your goals for the future? There is no such thing as reaching ‘the pinnacle’ as there’s always more you can achieve, my ultimate goals for the future would be launch a Giovanni’s sauce label, have my own cookery programme on television and perhaps even become Mayor of Cardiff. Giovanni’s is now taking bookings for Christmas. 2015 marks two decades since the Café Quarter was launched. This Autumn Giovanni in collaboration with several other restaurants and bars in the area will host a Street Party to celebrate the landmark anniversary in style. Keep an eye on the website and social media for details. Cardiff ’s Café Quarter has been an amazing success. How were you involved in this? When I opened The Continental, Mill Lane was one of the most run down areas in town. It was heavily congested with a three lane road and the area hadn’t been invested in for years. One afternoon I stood at the end of the street and thought “why isn’t Al Fresco dining more popular in the UK?” Having the vision was one thing but throwing the pebble into the pond to bring it to life was a whole other ball game. To realise the vision I enrolled two other influential business heads in the area, at the time this was the general manager of The Marriott Hotel, Chris Quinn and Developer Michael Eddershaw who owns properties on Mill Lane. They loved the idea and wanted to support my ambitions to transform the street. I appointed an architect to draw my vision which led Michael to contract a model making company to create a 12ft x 12ft model of ‘our Mill Lane’.
The next step was to approach the council to propose the benefits of urban regeneration of Mill Lane, initially they weren’t interested but I purposely left the 12ft x 12ft model in their offices to ensure we remained at front of mind, in the hope that someone’s interest would eventually be piqued and they’d be in touch. Low and behold I received a phone call from the then visionary city centre manager, Nick Hamilton and the wheels were set in motion to realise Mill Lane as we know and love it today. Work started in 1995 with amazing cooperation from Police licensing, the fire authorities, WDA and the licencing committee. Mill Lane became such an attraction that it inspired Land Securities, the developers of St David’s Shopping centre to invest in the area. Ironic in some ways because whilst the centre was being built it nearly crippled my business as the area had become a building site. 29
Giovanni’s On the Hayes (38) Cardiff CF10 1AJ 029 20 220077 onthehayes@giovanniscardiff.co.uk www.giovanniscardiff.co.uk Giovanni’s in Park Place (8) Park Place, Cardiff CF10 3DP 02920 226299 inparkplace@giovanniscardiff.co.uk www.giovanniscardiff.co.uk/park-place
VA L E W I D E
Your special day can create precious moments for children in Wales Your wedding day will be one of the most precious moments in your life, but have you ever thought about celebrating your wedding by helping other families to create precious moments too? Ty Hafan’s wedding favours give you the opportunity to support children with short lives while celebrating your precious moment. If you would like more information about our range of personalised wedding favours, please contact us. Thank you for caring. www.tyhafan.org/in-celebration 029 2053 2255
Have you heard about the exciting new dance craze that’s just hit our shores called Sosa? This fun-packed international dance fitness class is now being offered at FITM8 in Barry, and is believed to be the only class available in Wales. To find out more, we talked to FITM8 owner, Carlmichael.
DANCE YOURSELF
HAPPY AT FITM8
What is SOSA Dance Fitness? Staying true to international dance style techniques and complemented with effective routines that combine exercises with authentic steps and movements, this fun and easy to follow training workout includes body isolations, arm, hand and head styling movements that create a complete workout to tone and shape the whole body - a fantastic way to keep fit and have fun at the same time!
Can anyone do SOSA? Unlike many other dance fitness programmes in the market, we are committed to promoting the fantastic benefits to fitness and wellbeing of low impact exercise for everybody regardless of their fitness level; from beginners to those who keep fit regularly. In fact, the more exercise you do, the more you need low impact activities to be part of your workout plan.
SOSA Dance Fitness® is completely unique, with elements of Latin, Ballroom, Salsa and numerous other international dance styles being brought together to create one fantastic fusion of dance fitness.
There is a common misconception that ‘low impact’ means easy or boring, but not only does low impact fitness offer a great way to exercise but it also delivers an intense workout too. The old saying ‘no pain, no gain’ really could not be further from the truth!
SOSA Dance Fitness® is a ladies only workout, which creates a safe, friendly, non-intimidating environment that’s inclusive of all cultures and faiths.
SOSA Dance Fitness® is for people of all ages and fitness levels. You will start to notice the benefits within 6-8 sessions and that’s a promise! 34
How long is each session? Each 45 minute SOSA Dance Fitness® class is vibrant, unique and varied, with new music and choreography every month so you are always learning something new. The class will start by taking you through a dance based warm up, where you get everything from your head, shoulders, chest, hips and even your fingertips moving. This is followed by 35 minutes of low impact high energy dance fitness combining various international dance styles. You have plenty of opportunity to perfect the steps, toning every part of your body which means you get a really great workout. We finish with a cool down routine to return your heart rate to normal and stretch your muscles.
DIETM8 QUESTIONNAIRE Here at FITM8 we pride ourselves on being innovative, and trying new ideas, DIETM8 has been a project we have worked on for sometime. We’re hugely excited to be launching our new service in partnership with the highly respected, registered clinical dietitian, Angharad Banner. I am a Registered Dietitian and Nutrition Consultant with over ten years specialist paediatric experience within the NHS and private sector. My portfolio of professional and personal skills is focused on improving childhood nutrition for individuals and the wider community.
I would like to begin by finding out more about you as this is the best way to discover how FITM8 & DIETM8 can help you achieve your goals.
Please circle either Yes or No below:
Would you complete a food diary for 5 days? Yes / No
Do you think about your diet? Yes / No Are you concerned you are not eating what you should? Yes / No Would you like to know how best to fuel your body for health? Yes / No Would you like to know how best to fuel your body for fitness? Yes / No Do you have children? Yes / No Are you concerned your children eat too much fat? Yes / No Sounds like it will burn quite a lot of calories... We are committed to helping you achieve and, most importantly, maintain your fitness goals. There are no empty promises about how many calories you will burn. It’s up to you to add in as much sass and style as you want. The harder you work, the more you will burn. What should I wear? Please wear loose, comfortable clothing for maximum movement, shoes that allow for plenty of twisting and turning and a bottle of drink for rehydration throughout the class. Dance Yourself Happy!
“ You will start to notice the benefits within 6-8 sessions and that’s a promise!”
Would you like meal plans for the week to meet your nutritional goals? Yes / No Would you like to be able to pick up the ingredients for your personal meal plan from your DIETM8 personal training suite after training for the week? Yes / No Simply cut out or scan this voucher to claim your free session. Terms & conditions apply. Visit www.Fitm8.eu for full terms or call 0800 0807 497 to book today!
Are you concerned your children eat too much sugar? Yes / No Would you like help with your children’s diet? Yes / No Would you be interested in a one to one appointment with your DIETM8 dietitian? Yes / No Would you be interested in a group session with our DIETM8 dietitian? (Max 10 in a group) Yes / No Would you be interested in an indepth nutritional review of your diet with recommendations to meet current nutritional guidelines? Yes / No 35
FitM8 Personal Health & Fitness Suite 10 Park Crescent, West End Barry CF62 6HD carlmichael@fitm8.eu www.fitm8.eu Free call 0800 0807 497 or from mobiles Free call 03303 300 231 Like on Facebook, follow on Twitter Sessions available from 6am to 10pm 7 days a week by appointment
Sustainability. People tell me everyone’s talking about sustainability but when I actually ask people what does it mean to them or their business, not many can give me a clear answer. What I do know is that not being sustainable, or not having a sustainability strategy in place could actually harm my business in the near future.
SUSTAINABILITY
The first thing that concerns me is how not having a sustainability strategy in place could harm my business. So I took myself off to the one organisation that might have the answer; Cynnal Cymru - Sustain Wales. I started by talking to Rhodri Thomas (Rhodri is Training Manager so knows a thing or two). I asked him how supply chain businesses could be affected? “It’s quite simple really,” says Rhodri, “Imagine you want to supply a product or service to the public sector, a social enterprise or a major corporation. You’re asked, or invited, to tender. Somewhere in your tender document will be a section on sustainability. The organisation might ask ‘What are your views on sustainability?’, ‘Do you operate sustainably?’. They might even ask for a copy of your company’s sustainability policy.
You don’t have one so you don’t tick the box, or you cobble together an answer that you think will appease the person looking over the tender document. The reality is, or will be, you’ve probably excluded your business from any chance of being considered for the contract. To companies that have been used to getting contracts, this may come as quite a shock.” My initial thoughts are this is just more bureaucratic box ticking - the public sector creating more hideous hoops for the down-trodden businesses of Wales to jump through. The truth is we’re living in a world that we haven’t taken particularly good care of for quite some time. We’ve written some big cheques against the environment and, probably most saddening of all, it is our children’s and grandchildren’s generations that will have to honour those debts. 36
That’s basically what being sustainable is about - not just recycling paper and ‘being green’, but using sustainability to think about how we do business. There are huge opportunities if we grasp them. Sometimes, unfortunately, when the carrot doesn’t work, government has to wave a stick at us. Over a few weeks, I asked many business people what sustainability meant for them? Nearly all couldn’t really give me a coherent answer. Most talked about recycling or global warming but when I asked them to talk about ‘sustainability’ in the context of their own business, they struggled. Perhaps, it’s this ambiguity that is the problem. After meeting Rhodri, I chatted with Mari Arthur. Mari has recently taken over Cynnal Cymru - Sustain Wales.
“ Wales faces a number of challenges but together we can meet them and turn a challenge into an opportunity.”
Mari has been in business off and on for most of her working life so can appreciate both the private and public sector approach to sustainability. “Major global brands have embraced the concept of sustainable development seeing it as an opportunity for innovation in product design, service delivery and business models,” she says. “Being sustainable can save money, make a company more efficient and a workplace safer and more pleasant to be in; it encourages loyalty amongst staff, greater trust from communities and a willingness for partnership and procurement from the public sector.” I’m intrigued by her enthusiasm. I imagine sustainability is a difficult concept to sell because the perception is that it will cost companies to implement. It’s fine for Coca Cola to ‘be sustainable’, it fits with their marketing strategy, and they have a huge global budget to reinforce their messages, but what about a small supplier Wales? Can they honestly be expected to appreciate there are opportunities here for them? “We know that the concept of sustainability is the future: business as usual is not an option. So, to encourage Welsh businesses to make the most of emerging legislation and the growing culture of sustainability amongst the major brands, we have developed a university accredited course for the business leaders of Wales. We want Wales to succeed,” Mari says. “We’ve developed a course for people who are in work and have a management or leadership role. It is assessed at Level 4 which is equivalent to undergraduate. It is ideally suited for someone who has been tasked to develop the sustainability approach of their organisation from a blank page or rudimentary level. Recent students to complete the course are working for Principality Building Society, Melin Homes and ACT Training and have
developed detailed action plans for their organisations as part of their work. It’s been a very positive experience for the employees and the companies and we feel, with the training, advice and support provided by our team, that the organisations have got a great deal out of the experience but there’s always more we can do. The whole culture has to change.” Ultimately, the work Cynnal Cymru does ensures leaders have the information and skills to bring about positive change by developing their understanding of the principles of sustainable development. By helping leaders and business owners embrace sustainable development, the chances are business practice will change and start to produce tangible, measurable benefits. It’s always been the case that, practically, if you can show a business a change that makes a profit, it’ll embrace it wholeheartedly. “I agree,” says Mari. “If businesses large and small improve their sustainability practices, then that company’s customers, the environment, the economy and society will also be the winners in the end.”
Wales faces a number of challenges but together we can meet them and turn a challenge into an opportunity. We see our role as a supportive network that shares learning, challenges thinking and inspires change.” Later this year, the organisation will host the Sustain Wales Awards to showcase “the excellent examples of what many people and companies in Wales are doing under the umbrella of sustainable development.” Mari is keen to remind me that their ‘Relevant, Resilient, Responsible’ workshops for management teams develop integrated thinking and teamwork around an ethos of sustainability and business responsibility with the ultimate aim of boosting revenue. This reassurance that sustainability can actually be financially rewarding is probably the key to making sustainability a focus for business. Is it affordable? Is it profitable? Will it contribute positively to the bottom line? Having said that, if we don’t take sustainability seriously we may all pay a much higher price in the long run. The meter is running... Continued overleaf...
I ask Mari if it’s a challenge getting companies to commit to the sustainability cause and how they are trying to change attitudes. “In May this year we launched a membership drive. As a member, we can help you on your sustainability journey and offer support, advice, training and guidance on the things you can do to improve your environmental impacts, make your business more successful and contribute to the well-being of Wales. “By bringing together the improvements our members are making, we will be able to tell a bigger story that will inspire others to make their own contribution. 37
Fuel
The nature of energy is changing; prices will continue to increase and supply continues to be vulnerable. Alternative technology however is at an advanced stage - don’t be put off by cuts to green subsidies - there are a number of mechanisms for funding renewables such as thin film photovoltaics that will make you less dependent on others and more profitable. Firstly though, have you done the basics like insulating your buildings and monitoring your energy use?
Community
No business is an island; the community is the place in which you sell and from which you draw your staff. Participating in social and environmental actions builds resilience around your brand, improves staff morale and builds customer loyalty.
Monitor and Measure
How can anyone else know you are doing good things if you don’t know yourself? Data is the key and finding someone like Cynnal Cymru to help you manage it allows you to concentrate on the daily tasks while keeping one eye on how your commitment to sustainability is integrating into your core business and growing that bottom line.
Cynnal Cymru - Sustain Wales Membership Become a Member of Cynnal Cymru - Sustain Wales and you’ll join an influential network of people who are passionate about sustainability. CC-SW bring together and support individuals, communities, organisations and businesses across Wales to make a real difference. Providing networking and shared learning opportunities, news and updates from a Welsh perspective as well as project support and information to help you on your sustainable journey. n Share learning to support and evolve ideas n Collaborate and work in partnership n Develop a community of practice that can innovate and demonstrate impact n Showcase good practice through our annual Sustain Wales Awards
Membership benefits
n Regional networking opportunities n Discounted training and learning n Promotional opportunities for you to
share your news, stories and learning n Free access to the members’ area of the website with the latest news, views and insight 10% of your membership fee goes to the Sustain Wales Fund.
Membership cost
From as little as £3 per month for individual membership and £8 per month for organisation membership, you can become a member today.
Sustainability in practice
Practical things your business can do today to make it more sustainable:
Recycle
Look at what you throw away... how much of this has value? It may be directly valuable to you but it could also be of value to another business, community group or charity. The fact is, there is no ‘away’. n Manufacturers can recycle a lot of
Homeworking
Running large offices when employees could work remotely, or from home could cut an organisations costs significantly. Smaller offices use less of everything, power, water, heating - it all adds up. Homeworking may not suit everyone but it’s worth exploring with employees who are prepared to.
waste; metal, paper, wood. n Retailers can recycle packing materials. n Restaurants and hotels can recycle
waste food. There are many homeless charities in Cardiff who would probably love to hear from restaurants that could offer them unused foodstuffs. It just requires a little effort and there are probably good PR opportunities there too.
“Major global brands have embraced the concept of sustainable development seeing it as an opportunity for innovation.” 38
Cynnal Cymru - Sustain Wales Cambrian Buildings Mount Stuart Square, Cardiff Bay Cardiff CF10 5FL 029 2019 2021 www.cynnalcymru.com
“ Working with Cynnal Cymru has really helped us to get Sustainable Development on the agenda at a corporate level and we would highly recommend that other organisations avail themselves of these excellent services.� CA R D I F F M E T RO P O L I TA N U N I V E R S I T Y
Bespoke kitchen design and installation
New showroom now open 029 2049 6166 Unit 7, Anchor Industrial Estate, Dumballs Road, Cardiff CF10 5FF info@avantgardedesign.co.uk | www.avantgardedesign.co.uk
In conjunction with 123 Telecom, Barry, InBusiness magazine is offering 100 businesses the opportunity to receive a free telephone system. The system is called Cloud-8 but we think you’ll be on Cloud 9 when you use it.
CLEVER COMMUNICATIONS We’ve been a long-time customer of 123 Telecom so can certainly vouch for the quality of service and products we have received. The new cloud based telephone systems are very exciting and innovative. We’re currently running one ourselves and can honestly say it’s a joy to work with so we’re delighted to be working with 123 Telecom to bring this offer to readers.
Eric Toll, Managing Director of 123 Telecom said, “This is a real win-win deal for a select number of businesses. 123 Telecom are a national provider of telephone and broadband services with a significant number of corporate, government and charity customers. We would like to increase local awareness of our products and services and giving phone systems away for free will do just that. In return, all we ask is that our customers spread the word and recommend us to others after all, you cannot beat a personal recommendation!” Whilst the initial concept of something for free may seem too good to be true, the specification of the equipment being offered is state of the art. The offer includes the main system control unit and the first two handsets for free and additional desk or walkabout handsets can be purchased separately. While the handsets are manufactured by Panasonic, 123 Telecom market the system under their own name Cloud-8. The system supports a maximum of eight handsets all working wirelessly to the main control unit, which is
integrated with the public telephone network using Internet Cloud technology. The system includes voicemail, call transfer and even conference calling. The system can also automatically route unanswered inbound calls to another destination such as a mobile phone or a business answering service and also has optional call recording and optional auto-attendant ‘Press 1…’ menus on incoming calls. When asked about installation, Eric said, “I believe Cloud-8 has to be the easiest telephone system to install in the market. Most installations are done by the customer by connecting just one network cable into their Broadband router. Since all the handsets connect wirelessly to the system unit, no other cabling is required. The system arrives pre-configured and ready to use. You should be making calls within five minutes of opening the box.” Why are businesses making the move to cloud based telephone technology we asked? Eric replies, “The CEO of BT has publicly said that IP based 42
communication will replace ISDN by 2025. That announcement was a subtle warning to UK businesses not to buy another ISDN phone system! 123 Telecom is already a market leader in single site and multi-site Cloud based telephone systems. Now our CLOUD-8 system brings the costs right down for businesses who need 8 handsets or less.” Is the system suitable for multi-site companies who only need a few handsets at each location? “Each site would have their own Cloud-8 system with a unique 3 digit extension number. Dialling between sites is easy and totally free of charge,” said Eric.
“ Whilst the initial concept of something for free may seem too good to be true, the specification of the equipment being offered is definitely state-of-the-art.”
“The icing on the cake is the very low monthly running costs compared with traditional analogue or ISDN line rental. As the system connects via the internet, no additional phone lines are required which can save a significant amount of line rental.”
The icing on the cake is the very low monthly running costs compared with traditional analogue or ISDN line rental. As the system connects via the Internet, no additional phone lines are required which can save a significant amount of line rental. Businesses already pay for Internet – so this is an existing expense. 123 Telecom also offer a range of fully resilient Dual-Broadband solutions for forward thinking companies who realise that non-stop Internet access is essential for a modern business and this cannot be achieved with just one connection. To use a Cloud-8 phone system, you need a monthly Cloud-X service from 123 Telecom. The following table shows how many simultaneous calls can be made with the phone system and how the monthly service charge compares against the current analogue and ISDN line rental costs to achieve the same number of simultaneous calls.
123Telecom service
Maximum simultaneous calls
123Telecom CLOUD service *
CLOUD-2 CLOUD-4 CLOUD-6 CLOUD-8
2 4 6 8
£16.00 £28.00 £40.00 £52.00
Compared Compared with BT analogue multi-lines with BT ISDN2 lines *** ** £39.98 £79.96 £119.94 £159.92
£42.98 £85.96 £128.94 £171.92
* Per Month (In addition to existing Broadband Line Costs) ** BT Business Line is £19.99 (Source: http://business.bt.com/voice/phone-lines-and-numbers/) *** BT ISDN2 Line is £21.49 per channel (Source: http://business.bt.com/phone-services/isdn/) 44
5 YEAR saving over BT ISDN2 £1,618.80 £3,477.60 £5,336.40 £7,195.20
“ The system can also auto- matically route unanswered inbound calls to another destination such as a mobile phone or answering service.”
“ I believe Cloud-8 has to be the easiest telephone system to install in the market.” With compelling ongoing cost savings over traditional line rental, 123 Telecom list the upfront costs associated with the Cloud-8 phone system as seen below: Whilst customers can in theory use their existing broadband supplier, in practice 123 Telecom find the vast majority of customers choose to switch to 123 Telecom Broadband-For-Voice products which are available on ADSL Max, ADSL2+, Annex-M, Fibre or Leased Line connectivity.
These business grade services all have fixed-IP addressing and terminate in the same Data Centre as their Cloud telephony servers to increase resilience and decrease packet delays. “We find most customers want a one stop shop supplier and that’s exactly what 123 Telecom offer: Low cost Openreach line rental; business grade broadband; Business grade routers & network switches; Cloud phone systems; First class customer care and technical support.” said Eric.
100 Free CLOUD-8 Systems for In-Business Readers* CLOUD-8 System Unit with one Deskphone and one DECT Portable handset Optional Additional Extensions: Wireless Deskphone (with power supply) Optional Additional Extensions: Wireless DECT portable handset (with charger) Optional: Porting Existing Phone Number To The Cloud* System Configuration & Shipping
FREE £90.00 £90.00 £25.00 £35.00
Cloud-8 Phone System Offer For more information, or to order your CLOUD-8 phone system, please call 123 Telecom on 01446 500713 during normal office hours. 123 Telecom Unit 12-13 Business Service Centre Hood Road, Docks, Barry, CF62 5QN 01446 500713 www.123telecom.co.uk
“ 123 Telecom also offer a range of fully resilient Dual-Broadband solutions for forward thinking companies.”
Terms & Conditions* The 100 free systems are only available to genuine businesses who commit to a 24 month Cloud-x service plan with Direct Debit payment. Priority will be given to those businesses who also commit to a 24 month business grade Broadband service from 123 Telecom. All requests for systems and services, free or chargeable, are subject to order acceptance from 123 Telecom, who reserve the right not to supply to any business which does not meet 123 Telecom credit criteria and no reason for any such decline will be given. Only ONE free system per customer, or associated customers, is available unless specifically agreed with 123 Telecom by special arrangement. A Cloud-x service contract with these and other terms and conditions must be signed by the company owner or director before the system is despatched. This promotional offer ends 31st December 2015 or sooner if all 100 systems are allocated to customers.
45
If you’re a green fingered amateur gardener, you’re probably already aware of Pugh’s Garden Centres in Radyr and Wenvoe but what if you’re a designer, landscape gardener or developer and need to create a more established look? Perhaps Pugh’s Nursery near Caerphilly could have what you need. We talk to Nicola Pugh to find out more…
GROWING BUSINESS
The Pugh family have been supplying the local community with unrivalled gardening products and knowledge since the 1930s. The business has grown from a market garden of bedding plants, fruit and vegetables to become the ultimate home, garden and foodie destination and while the two garden centres thrive, the nursery business remains the backbone of the Pugh’s experience. What type of clients use Pugh’s? We have a loyal client base consisting of landscape gardeners, garden designers and property developers. Pugh’s Nursery also works with keen gardeners who are working on any larger projects - sometimes if you’re redeveloping a large space you want an established look and that’s where we can help. Where do you source your plants? Although we travel the world to hand pick the very best specimens (including trees and topiary from Tuscany and cacti from Peru), we stay true to our roots by growing our own selection of shrubs, perennials, fruit and vegetables (including cabbages, tomatoes, lettuces, runner beans, broad beans and strawberries), and both bedding and basket plants (including busy lizzies, begonias and geraniums) at the nursery.
What can Pugh’s Nursery offer? We specialise in larger established trees and shrubs. The kind of plants that are statement pieces. Whilst it’s enjoyable to watch a garden grow, sometimes clients want a selection of trees that are already at 15 to 20 feet, this is where Pugh’s Nursery comes into its own. We also carry a lot of stock on site so we tend not to run short. Can you source particular plants that you don’t hold in stock? Absolutely, as a trade Nursery we grow a huge amount of stock ourselves but have excellent relationships with many trade nurseries around the UK and Europe. Because we have been in the business for over 50 years, we have built up a large resource of every kind of plant imaginable. We work with many trade customers and are happy to provide a sourcing service if required. Please give us a call to arrange an appointment.
Pugh’s Nursery Near Caerphilly Viewing by appointment only, please contact Pugh’s Garden Village on 029 2084 2017 www.pughsgardencentre.co.uk Also visit Pugh’s Garden Centre’s at Wenvoe & Radyr 46
There are many reasons why someone may want to lose weight; such as a wedding, a beach holiday or, with Christmas fast approaching, getting into that little black dress. However, it is important to take a healthy approach to weight reduction and ensure you don’t put the pounds back on again.
WEIGHT LOSS THAT WORKS!
At The Weight Care Centre, Cardiff, Dr. Essam El Fayoumy has had much success with his three tier approach of non-invasive liposuction, fitness training, and diet and nutrition. We chat to one of his clients, Lorna Vale, to find out more. How did you hear about the Weight Care Centre? From a friend who had joined after seeing the sign from the bus window whilst traveling into town. What made you want to go there? I had been very overweight for a number of years and had done the usual slimming clubs in an attempt to do something about it - the friend had joined this gym and was telling me about it and, I have to confess, I was suspicious - it did sound a bit “faddy”. She was telling me of the meal replacements system that she was on, however in a very short space of
time the results were visible and she was enjoying the physical side of the program that she had been allocated. It was her results and encouragement that persuaded me to look at the Weight Care Centre. What plan did you follow? I follow the full plan which is similar to the Cambridge diet (which wasn’t as much of a replacement system as I had thought) the twice weekly gym sessions and the non-invasive liposuction. Recently I have also attended either a yoga or Pilates session on a weekly basis. I have to say I am really enjoying all aspects of the regime. How did you find Dr. Essam El Fayoumy? There is an easy way to describe him - sweet! Although on my first consultation he did stress that I had a lot of work in front of me and that it wasn’t going to be an instant fix. 48
He asked about my general health and lifestyle. Only then did he suggest the diet, especially after I confessed that I did have the habit of missing breakfast due to time. He also put together an eating plan that would fit into my normal working day which included foods that I did like, not a single lettuce leaf was suggested to me. How long is your plan? The plan is as long as it takes. I have no intention of giving up until I reach my goal weight which was determined more by BMI than a number on the scales. I have to confess recently I have been cheating on the regime, so it will take a bit longer than it should, but I enjoy going to the centre on the thrice weekly basis for the gym and yoga/ Pilates which, although hard work, is very social.
“The results were visible...”
Buying clothes has been an expensive exercise as I had nothing that fitted well enough to be worn if a smart outfit was required and I had no summer clothes that fitted. I enjoy the gym and I also walk a lot more that I have for many years and have been indoor skydiving and water hover boarding recently - loved the former couldn’t do the latter. But both of which I would not have considered doing this time last year. I have much more self-confidence now and I know that it is related to my body image. Will you continue with the plan once your work with the Weight Care Centre is over? I know that I still have more work to do before getting to my goal weight and after to maintain. In the past, once I had got to my goal weight, I did not maintain it as I stopped doing all the things that I knew I should do. I have every intention of continuing to attend the Weight Care Centre for both the medical and social benefits. Are happy to recommend the centre to friends, family and colleagues? I would and have recommended the centre to friends and colleagues, one of whom has joined recently and is currently doing very well and enjoying the experience. I do however stress that it is not cheap and does require a lot of hard work on your part, but the cost of the program has certainly, in my case, been offset by the fact that I no longer buy a lot of crisps and sweets and food that I throw away. The cost of the program is probably less than I have paid over the years in various slimming clubs and, at least this time, I have a positive outcome. Have you seen much improvement since you started? There has been a change of staff which I was apprehensive about - I was overweight and very self-conscious of my body shape. The girls I started with were very nice and did not make me feel uncomfortable however I needn’t have worried, the new trainers that I work with are just as approachable. They are pleasant but still make you work at the exercises, and I feel as comfortable now as with the original staff members. Since I started the number of services offered has expanded, massage sessions and the more recent yoga and Pilates, the pieces of gym equipment has also been increased offering a wider variety of exercises. On a personal note my fitness level and body shape has changed dramatically, I no longer feel that a flight of stairs is an exercise session on their own.
However the biggest improvement is the change in my health status. When I started in July of 2014 I was a tablet controlled diabetic, and I also had medication for blood pressure. In an interim check just before Christmas, the decision was to remove the diabetic medication and to see if the sugar levels remained steady. On the last annual diabetes check I had reduced my status from registered diabetic to normal. I am not even in the ‘at risk’ category and my blood pressure had reverted to normal. How has the regime changed you and your lifestyle? My food shopping on the whole has improved. I still occasionally have a blow out and eat all the things that I should not but it is now only very occasionally rather than on a weekly basis. I no longer buy a lot of crisps and sweets. I also use to do a lot of impulse food buying most of which I didn’t eat and would end up being thrown away. 49
Dr. Essam El Fayoumy
Weight Care Centre 189 Cathedral Road Cardiff CF11 9PN 029 2025 5258 info@weightcarecentre.com www.weightcarecentre.com Like on Facebook, follow on Twitter
Every once in a while you need a break, and a change, as they say, is as good as a rest - away from the phones, the computers and all that a busy, business lifestyle throws at you. A weekend in London might not sound like a peaceful, relaxing break, given that when you think of London, you think fast paced hustle and bustle but, dear reader, it all depends the destination.
HOME SUITE HOME
For one weekend in July, InBusiness magazine combined business and pleasure and stayed at one of the UK’s finest five-star hotels, The Stafford, London.
We stayed in a Junior Master Suite in the Main House - a gorgeous suite, comprising of a sitting room, bedroom with a very wide, comfy bed and an impeccably finished bathroom with separate shower and good quality toiletries.
Location, location… Walk south from Piccadilly on St. James, turn right on to St. James Place and head into the quiet terminal corner of this side street. You’ll feel as if you stepped back to a time of quiet London elegance.
“ At The Stafford London you’ll feel as if you stepped back to a time of quiet London elegance.”
The Stafford Hotel… First and foremost, it’s independent with a quintessentially British ‘country house’ feel in the heart of London. It was founded in 1912 and is home to 105 individually decorated bedrooms and suites split across the Main House and the Carriage House, each filled with English décor. During WW2, The Stafford served as a club for American and Canadian officers until 1945.
What’s nearby? Discover the Secrets of St James’s with a New London Walking Tour by The Stafford’s Executive Concierge, Frank Laino (selected dates). As the hotel is so well situated, you can take in the sights on foot (Buckingham Palace is a mere five minutes’ walk away), Piccadilly, St. James’s Park and the luxury shops on New Bond Street and Mayfair are also within walking distance. 50
What about the food? Dine either in the hotel’s Lyttleton Restaurant for breakfast, lunch, afternoon tea or dinner. Head Chef Carlos Martinez offers modern European cuisine and the restaurant is open daily to hotel guests and nonguests alike with lunches starting from around £24 for three courses. Or you could try The American Bar, where every available wall and surface is crammed with memorabilia, donated by celebrity fans and guests. You could spend hours in here just taking it all in, and many guests do! It was certainly one of our favourite haunts. How do they keep you entertained? Before you leave the hotel for some sightseeing, you must take a tour of the Stafford Wine Cellars. Built in the 17th Century by Lord Francis Godolphin, the cellar are 380 years old. The hotel holds regular wine pairing events here.
How are the staff? This is where this hotel comes into its own. The staff are beyond accommodating and always eager to please. The service is all you would expect from a luxurious, five star hotel but much, much more. Each and every member of staff seemed genuinely pleased to help. We weren’t surprised to learn that their concierge service has won awards. One member of the team even walked us through the nearby park to Piccadilly to catch a cab as most of the roads were cut off due to the Ride London Festival Of Cycling taking place that weekend. To sum up… We have been fortunate enough to stay in quite a few of the best hotels in London over the years but The Stafford, London was an exceptionally luxurious experience, which had the warmth and welcome of a private club with none of the pretentiousness or snobbery. Would we revisit - in a heartbeat!
The Stafford London 16-18 St. James’s Place London, SW1A 1NJ 0207 493 0111 reservations@thestaffordlondon.com www.thestaffordlondon.com 51
The Creative Quarter is a thriving new office development taking shape above Cardiff ’s iconic Royal and Morgan arcades. The space has been reconfigured and refurbished to create offices and studios aimed primarily at creative industries.
CREATIVE QUARTER
Care has been taken to retain the original Victorian features of the spaces and the resulting studios are bright, airy and full of character. We stopped by at the heart of Cardiff ’s flourishing creative community for a chat with Assistant Facilities Manager Marika Jones.
There’s a wonderful vibrancy about both the Morgan and Creative Quarters right now. Please tell us about the Creative Quarter and what type of businesses are here already? Our first business, IBI Group, moved here in December 2013 followed by RSAW. These businesses occupied the first space to be developed. The main development was completed in December 2014. Businesses share a social hub for relaxation and informal meetings and there are also communal meeting rooms for the use of occupiers. The Creative Quarter is already home to some exciting design businesses including IBI, The Urbanists, Amy Mair Couture and MarkJames_Works to name a few. 52
We have also recently welcomed Just Park, Locality Solutions and Smorgasbord, and are confident that the Creative Quarter is fast becoming an exceptional location for businesses looking for space that represents their creative ethos. Is there any space still available? What type of businesses are you hoping to attract? Yes we currently have five more studios to let with a new phase of development under consideration. This ehoes our philosophy of making the Morgan Quarter an icon for the promotion of independent businesses.
“ The Creative Quarter is already home to some exciting design businesses.”
“ The Creative Quarter is fast becoming an exceptional location for businesses looking for space that represents their creative ethos.”
What are the benefits to a business of being in the Creative Quarter? Businesses share communal meeting spaces and social facilities which nurture a community feel and possibilities for collaboration. The CQ is centrally located close to public transport links and has the benefit of all that the city centre has to offer. There are obviously additional cost saving benefits to sharing communal space. What are your plans for the future? We have a future phase under consideration, and we also have quite a few new retailers opening in the Morgan Quarter which is great news.
“ Businesses share a social hub for relaxation and informal meetings.” 53
Cardiff Creative Quarter Morgan Arcade, The Hayes City Centre, Cardiff CF10 1AF 029 2034 8881 www.cardiffcreativequarter.com/lettings Follow on Twitter @CQdiff
When choosing any company to carry out work at your home, it pays to do your research. Mr. Lee Jones of Broadlands, Bridgend did just that and finally chose to work with Alexander James Bi-fold. We visited Mr. Jones at his home to find out more.
ROOM WITH A VIEW
How many companies did you research before choosing Alexander James? Firstly a friend recommended Alexander James to us, and then I did more research on another fifteen companies online and via the telephone. I like to be thorough! What made you choose Alexander James? I particularly liked the telephone manner of the salesperson. He also gave good advice and was not pushing at all to get the sale. He was genuinely friendly. I also visited the showroom to see the manufacturing process and to see what they had to offer. I was impressed so I then arranged for them to come out and take the measurements. They were also very competitively priced.
“We also went for the tinted glazing as we wanted to keep the strong sun out of the room and integral blinds which I saw on Grand Designs.”
Did you know what you wanted from the design? We had an extension on the house to turn it from a four bedroom house to a six bedroom one. We added the two bedrooms as well as an additional living room. We wanted bifold doors to take advantage of the garden, to bring in more light and to be able to see the children playing. We also went for the tinted glazing as we wanted to keep the strong sun out of the room and integral blinds which I saw on the Grand Designs programme!
Would you be happy to recommend Alexander James to friends and colleagues? Absolutely. How I measure good service is by how a company resolve faults. There were a few little niggles but that’s to be expected in any job. As soon as we mentioned these, they came around very promptly and effortlessly resolved them.
What were the workmen like? They were incredibly helpful, prompt and tidy. How long did the fit take? It took just a few hours to install. As it was a new build, it was a straightforward fit. What difference have the bifolds made to you and your home? A huge difference. We’ve brought the outside in and extended the usable space. We now have a grown-up living room which myself and my wife can spend time in while the children play in their room. 54
Alexander James Unit 3A Ashmount Business Park, Upper Forest Way, Swansea SA6 8QR 01792 794 549 www.alexanderjamesbifold.co.uk
A LEXANDER JAMES BIFOLD BIFOLD DOORS & WINDOWS
Alexander James the BiFold experts Alexander James is part of the w Group and is a Welsh design and manufacturing company with its head office in Swansea, Wales’ second city (although many in Swansea think it’s the first!). Alexander James specialises in the design, manufacture and installation of bifold doors and windows. They have been doing it for a long time so they know their stuff. “Whether it’s a set or doors for your home or perhaps you’re in business and need a set there, Alexander James has the talent, technology and professionalism to ensure your project is delivered on budget and on time,”Says Andy Farmer, Sales Director. If you have a project you’d like a quote on, please get in touch on 01792 794549. 55
Bringing the wow factor to Cardiff; the latest addition to the city centre’s bar and club scene was launched recently with a fabulous ‘Made in Chelsea’ style party (see page 71). We managed to track down owner Andrew for a quick chat.
CELLAR BAR
Andrew, what a fabulous night – tell us a bit about Cardiff’s latest VIP bar. After three weeks of refurbishment works, everything was completed on time ready for the opening night, which was a great success. Oliver Proudlock and Hugo Taylor from ‘Made in Chelsea’ added to the atmosphere and, obviously, attracted a lot of female attention! Cellar Bar’s focus is on providing customers with a unique combination of a relaxed and comfortable drinking environment, transforming into a late night party venue. Serving traditional cocktails, fine wines and champagnes, we cater for all tastes. We also provide waiter service in our newly designed VIP areas. The Cellar Bar is open from Wednesday to Sunday, and throughout the summer we will be holding terrace parties in The Brewery Quarter, with live DJs and bands every Saturday afternoon (Welsh weather permitting of course).
What changes have you made? The whole venue has been completely redecorated and designed in a ‘speakeasy bar’ style with lots of use of wood, soft furnishings and chandelier lighting. There is a completely new wood-cladded bar servery, new seating areas, enhanced ambient lighting as well as traditional oak barrel tables. We have a new ‘library’ style VIP area with Chesterfield sofas, table lamps and antique tables. The venue was part of the original Brains Brewery so we’ve focused on this aspect and stripped back the ceilings to expose the original brickwork in line with the buildings ‘cellar’ origins. What’s your favourite thing about Cardiff? Cardiff is becoming more and more cosmopolitan which is great for the city, for business and for consumers. Obviously nothing can beat an international rugby match day with its incredible atmosphere both before and after games, no matter what the result. 56
Well we must say we’re looking forward to the outside terrace parties. According to Andrew these will be held throughout the summer from 3pm-7pm every Saturday - weather dependent of course. There will be a DJ or live band on their outside terrace area and waiter/waitress service, so us lucky lot can enjoy the sunshine, the music and dancing. Bring it on.
Cellar Bar Caroline Street, Cardiff CF10 1FG 029 2038 2313 Follow on Facebook and Twitter
“The whole venue has been completely redecorated and designed in a ‘speakeasy bar’ style.”
Businesses have been investing more and more time, and money, in social media but at the cost of their websites. Lecturer, trainer, coder and designer Corey Hearne of Cog Creative thinks we’re missing a trick. “Online marketing, including social media, should be built on strong foundations,” says Corey. “Think of your website as the base - Facebook, Twitter, Pinterest, YouTube should all link back to your website.
S.E.OH! #1 Meta tags Adding some meta keywords and meta description to your HTML code used to be enough for you to call it a day. As this practice is used umpteen times, search engines have quickly cottoned on and limited the importance of the meta data. Meta descriptions are not visible on your website, they appear as the text in your search result that describes your website. Meta descriptions need to be well thought out and unique for each page. #2 Large words and little words ‘Large’ words are the top tier searches in your particular market that have high search volume and direct traffic to your website. It will be the phrase that everyone will want to rank for e.g. IT + Services + Wales. The ‘Little’ words will have a smaller search demand e.g. IT companies specialising in Acer computer repairs. ‘Large’ word searches will often have a higher reward but are harder to achieve, whereas ‘little’ word searches can help direct a small and steady stream of traffic to your site.
#3 Know your competitors For your website to be successful in searches it would be hugely beneficial for you to do some research into what the top pages on Google are doing. Find out what they are doing on the pages e.g. what keywords are they using, how often etc. Also, find out what they are doing off it. Have a look through their source code to see their meta tags and compare them to the content you are using. #4 Multiple website strategy It’s in Google’s interest to give users the best search results. A user not finding what they want on the first page of searches might mean they use another search engine. If you offer different services (or products), it’s beneficial to create pages specific to each. Your home page should target the general customer, then create specific keywords for each service that users would search for in Google. Bear in mind that keyword power only constitutes around 15% of what search engines are looking for. The rest is generally how popular your site is by people linking to it. 58
#5 Importance of a blog Every website needs a blog. It doesn’t matter if you think your customers will not read it, but it’s a massive plus when it comes to SEO. It is important that your businesses blog is self-hosted. As Wordpress becomes more popular, there are more and more plugins being created to help your blog posts become seen, allowing people to comment and share your post. Also, remember the titles of your posts in your blog will be the titles of the pages, so try to make sure that they match what users would search for in a search engine. #6 Create great content Google loves great, unique content. Filling your website with good content (especially through your blog page posts) will be a massive plus when users are searching. Talk about items that are important to your specific market. Share them on other sites whilst linking back to yours. Add videos and infographics; people will spend longer viewing these and are more likely to share a video or an image rather than a three page article.
#7 Linking your way to the top The links pointing to your site will be one of the most important aspects of your website’s ability to perform well in searches. The top ranked websites for a particular search are generally the ones with the most links pointing to them. #8 Local listings: a best kept secret The easiest and fastest way to rank well in a particular search will be through a local listing. Local listings are important because they appear in your local searches and on Google Maps. Your rank within that particular search will depend on your exact location and, more often than not, the keywords that you use.
#9 Must have analytics report What better way is there to see how your website is performing in Google than by using Google Analytics? Google Analytics will give you a major insight into how well your site is ranked, the avenues people used to visit the site, days and times your site was at its most popular etc. By being smart, this could really open up an avenue to another market. #10 Set up a Google Plus page Another must do is to set-up a Google Plus page for you or your business. Doing so will build trust with Google and will improve ranking with local keywords while also allowing your sites posts to be shared across this network. Cog Creative The Business Centre, Cardiff House Cardiff Road CF63 2AW 07447 426851 hello@cogcreative.co.uk www.cogcreative.co.uk Twitter @cogcreative Facebook /cogcreative
His first book, called The Rich Rules, is selling like proverbial hot-cakes. The book was launched at Wrexham’s new Carnival of Books festival – but Kevin has found it difficult finding the time to promote a book which majors on ‘steps to wealth and happiness’.
THE R ICH RULES For a man who’s been ‘too busy’ to spend time promoting his new book, Kevin Green can still afford to smile. His first book, entitled The Rich Rules, is selling like proverbial hot-cakes. The book was launched at Wrexham’s new Carnival Of Books festival – but Kevin has found it difficult finding the time to promote a book which majors on ‘steps to wealth and happiness’. Kevin has been clocking up the Air Miles big time as he’s hopped from Australia and New Zealand, South Africa, Abu Dhabi, Dubai, Belgium and, as we type, on to Vietnam. “Just after launching the book, I was heading for the airport to board a flight to South Africa for a speaking engagement in Johannesburg,” said 51-year-old Kevin. “The last few weeks, I have been crisscrossing the globe, from The Gulf back to Europe and then to the Far East. “It seems to be the way of things nowadays as I am lucky to be in demand as a business and motivational public speaker at major events here in the UK and worldwide. “I had to fit in the book launch just after returning from a trip to New Zealand, so the last few weeks have been a whirlwind and getting time to promote the new book has been a challenge. “It’s been a bonkers couple of months with all the travelling and I’ve been too busy to actually worry too much about how the book is selling. Having said that, there’s been a flurry of activity and interest in The Rich Rules, which also promises to give the reader 100 profitable business ideas.
“The book is about helping others get in the right mind-set to achieve success.” “It’s self-penned, which may surprise many as it is well-known that I am dyslexic. That was a challenge, but I worked my way around it and I’m very pleased with the end result.” Public speaking takes up a lot of Kevin’s time nowadays, but he finds it all very rewarding. “I’ve been privileged to be on the same speaking bill as former United States President Bill Clinton. Earlier this year, I was on the same bill as Nick Vujicic, a truly inspirational Australian who was born without arms and legs. Nick has a motto, ‘No limbs, no limits’. He’s simply remarkable and a wonderful inspiration. I share Nick’s passion for inspiring and encouraging other people to do better, so the public speaking thing is something very dear to my heart. I believe passionately in helping other people.”
“Kevin was homeless in 1988 and his story is truly one of rags to riches.” 60
Kevin, now one of the UK’s biggest private sector landlords has revealed his secrets to success in his new book, full title, The Rich Rules, Steps to Wealth and Happiness. “The book is about helping others get in the right mind-set to achieve success. And part of that is about telling my story and how I got there. “It’s a no holds barred, ‘this is me’ book, and I know some people might think I’m a bit weird, but that’s OK, Entrepreneurs tend to be a bit different.” Kevin was homeless in 1988 and his story is truly one of rags to riches. Kevin lives in Burry Port in West Wales. Alongside family and business, his other passion in life is breeding donkeys at his home in West Wales. The Rich Rules Steps to Wealth and Happiness is published by Gomer Press, price £9.97. Kevin is an ambassador for the Make A Wish charity which grants wishes to seriously ill children and 10 per cent of the purchase price of the book will be donated to the charity (a minimum of 99p per sale of each book).
“The most important decision that any potential business person can make is choosing the right business for them. This is not a one size fits all choice. It’s about choosing a sector that you are very passionate about.”
RICH RULE 1
Never waste a second of your time Moved by the tragic death # of his sister at the age of 20, Kevin resolved to use all his time well. “Ever since then, if I’ve ever felt unhappy about what may be happening, I’ve changed my outlook and my future, because for me happiness is a number one priority. Money has been a fortunate side benefit of building businesses around ideas which I am extremely passionate about,” he writes.
RICH RULE 3
RICH RULE 5
Press your start button now
Surround yourself with good people
RICH RULE 2
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Self-awareness is the master key to success
Embrace change
Know your business weaknesses
As a Nuffield scholar Kevin # wanted to explore why two identical businesses run by different individuals could achieve different outcomes in terms of success. His conclusion: “Self-awareness is the master key to success. Knowing what we are good at, bad at and enjoy doing, is better self-analysed by entrepreneurs.”
“Change is powerful,” Kevin # writes. He describes how the family decided to sell all the farm’s dairy cows and its milk quotas, which not only allowed it to clear debts but allowed him to give all his time to his property interests. The fact that we could get our time back and with that, a lot more happiness, was very important,” he writes.
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“Many people wish to achieve wealth and happiness but are fearful of something in case they fail.”
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“Appointing the right people in the right areas is vital in growing a successful business,” Kevin writes.
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“Self-awareness is the master key to success...”
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“The most important factor # is to have the right attitude towards your business...many feel that they won’t possibly succeed. Remember, if you think you are going to fail, or you think you can win, then you will,” Kevin writes.
RICH RULE 7
RICH RULE 9
Know how to raise capital
Love your business(es)
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“Consider the timing to clear # debt when you’re growing a business. If you don’t pay down some debt, you will find it very difficult to get further lending from the banks and other lending institutions going forward,” Kevin writes. RICH RULE 8
Know your outcomes
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# “I learnt through my Nuffield Scholarship study that people can become entrepreneurs,” Kevin says. “If a person is placed in the right environment then as long as that person has the will, determination and passion they will absolutely blossom.”
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“The most important decision # that any potential business person can make is choosing the right business for them. This is not a one size fits all choice. It’s about choosing a sector that you are very passionate about. Always remember to listen to your instinct, what is your gut feeling telling you about this business idea?” RICH RULE 10
Take control of life, take control of business
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“In my scholarship # study I realised that the main difference between most people and entrepreneurs is that entrepreneurs don’t just talk about what they want to do, they take control of their lives and actually implement their thoughts and feeling into action.” 63
The Rich Rules Steps to Wealth and Happiness Paperback: 275 pages Publisher: Kevin Green (14 Feb. 2015) ISBN-10: 0993169309 ISBN-13: 978-0993169304 www.kevingreen.co.uk
Welsh wildcard Matthew Pritchard, of MTV’s Dirty Sanchez, recently celebrated the first anniversary of his iconic Tattoo, Piercing, and Barber Studio...
S.W.Y.D. We took a trip to see Matthew at his three storey emporium in Cardiff’s eclectic High Street Arcade.
Congratulations on your first year of business. Since opening, have you made any changes to your studios? Thank you. And yes, since opening in February 2014 we’ve seen an increase in customers and realised quite quickly that we needed more space and to make a few changes. We’ve added a brand new piercing room in the basement, which has split that floor up nicely. Our biggest change has been to the barber’s section on the ground floor.
We’ve had a new floor put down and two extra barber’s chairs, giving us four chairs in total. We’ll soon be looking for a local barber to join our expanding team - so if there’s any talent out there looking to work in a great barbershop please contact us. You‘ve been busy, do you have any further plans for the store? We’re about to build our online shop so look out for that. Do I need to book an appointment? We advise it, we do accept walk-ins for both tattoos and haircuts but it’s always better to book an appointment to avoid disappointment.
“ We do accept walk-ins for both tattoos and haircuts but it’s always better to book an appointment.” Do you have guest artists? Yes, we do occasionally have guest artists at the shop and recently we’ve had Joe from Vera Street Tattoos, Tanya Buxton from Magnum Circus Cheltenham, and William Jones from Nebula Tattoo Bury Port here. It was great to have them visit, as they all have unique styles of tattooing. A little bird tells us you’re in training – can you tell us more I’ve now completed three Ironman races and two half Ironman races and I enjoyed them all. I achieved my first Ironman for Ty-Hafan, and this year I’m training for a double Ironman up in Snowdon for an event called the Double Brutal. It consists of a 5 mile swim, 230 mile hilly bike ride and a 52 mile run ascending and descending Snowdon too. It’s going to test my physical and mental abilities, and I can’t wait. I’ll be doing it for the Gumball Foundation which raises money to supply skateparks for underprivileged areas across the world. 64
Photography by Mister P Photography
Talk us through a typical day (if there is such a thing?) As much as I try to get some kind of routine going in my life it never happens, but I always keep myself busy. I’m not the kind of guy who enjoys sitting around, and like anyone from the shop will tell you I do get bored easily. When I’m in Cardiff you’ll either find me in the shop having a laugh with the team or I’ll be releasing some endorphins and positive vibes
to my body and mind by swimming at Cardiff International pool, cycling or running. I try and get an office day in once or twice a week just to keep on top of paper work. As for raving my mind in nightclubs and bars, it very rarely happens these days. Lastly, tell us something not many people know about you. People think I’m wild 24 hours a day but really I’m very shy. That’s it really. 65
S.W.Y.D. 22 High Street Arcade Cardiff CF10 1BB 029 2037 6226 www.swyd.co.uk Follow on Facebook & Twitter
A recent James Bond themed evening of fund raising in Cardiff’s Morgan Arcade organised by Chris Macnamara of The Brogue Trader was an amazing success. Chris also used the opportunity to announce the launch of his epic 5,000 mile scooter ride through Europe to Croatia to raise £5,000 for the George Thomas Hospice.
LICENCE TO THRILL By the time you have read this, award-winning retailer, Chris Macnamara, Managing Director at The Brogue Trader should be safely home after riding 5,000 miles from his home town of Cardiff to Croatia and back during June to raise much needed funds and awareness for George Thomas Hospice Care. If you’ve donated and kept up with Chris through his regular video diary on Facebook you will know that Chris more than exceeded his £5,000 target and, as I type this, the fund is fast approaching £6,000. Chris said, “I am taking on the crazy challenge of riding a Vespa from my home town of Cardiff all the way to Croatia and back - a whopping 5,000 mile round trip in support of George Thomas Hospice Care. Any sponsorship you can assist with however big or small will be much appreciated to help this fantastic charity.” Prior to the journey, in May, Chris organised a gentlemen’s evening at the Morgan Quarter. “I wanted to raise cash for a great local hospice but also awareness for this local charity, the hospice requires £1.3 million a year to stay open so that is why I’m now riding the scooter across Europe in attempt to raise even more money.” The event, held on the 19th May in Morgan Arcade was an opportunity for Bond to go Brogue for one night only at an evening entitled License to Thrill, supported by local businesses and in association with and in celebration of the official opening of Watches of Wales, a neighbouring store in the Morgan Arcade, owned and run by local businessman Paul Hornblow.
“It was a fantastic evening,” says Chris, “And it wouldn’t have been the great success without Spiros Fine Dining Caterers who supplied all the waiters and waitresses, the fine canapés and gave superb cooking demonstrations in the Harvey Jones Kitchen store.”
After the event in Morgan Arcade, the hundreds of guests headed for Ten Mill Lane night club who supplied the cocktail bars and then the after show party that went on until the early hours. Bang & Olufsen, the world renowned hi-fi retailer, streamed music throughout the arcade and stayed open to host guests. Dennis DeMille sang jazz along with James Williams the X-Factor finalist who sang ‘swing’ to entertain the 350 guests who attended. Brian the busker even sang in Bakers Row to get arriving guests in the mood and as they left to continue partying at Ten Mill Lane.
Pictured next to Chris Macnamara is Nicky Piper exCommonwealth boxer and Sponsorship Director for George Thomas Hospice Care, Jake Ball: Scarletts and Welsh international rugby player, Scott Williams: Ospreys and Welsh international rugby player
Wales were both packed out with loyal customers all getting in the buying mood. Chris would like to extend his heartfelt thanks to the following for making the evening such an overwhelming success: Spiros fine dining caterers, Ben Miller - Heineken UK, Ten Mill Lane, James Williams, Dennis DeMille, Gwil I Am, Stratstone Aston Martin Cardiff, M&P Harley Davidson Swansea, Watches of Wales, Bang & Olufsen, Harvey Jones Kitchens and, finally, the evening’s host, Nicky Piper. Chris hopes the event will become an annual one - a celebration of quality, fun and, above all, raising valuable funds for worthy causes.
Aston Martin Cardiff attended the event with a fine display of their current models along with an Aston Martin branded hospitality truck so visiting guests could relax from the razz-matazz of the evening and sit or grab a coffee if the free cocktails were getting too much. Swansea based Harley Davidson came along with a couple of the latest iron horse models for guests to drool over along with some incredibly stylish jackets and helmets to dress their display. The red carpet, gaming tables and the free cocktail and Heineken bars just added to the whole evening as people danced, drank, chatted and purchased plenty of shoes as the Brogue Trader along with Watches of 66
The Brogue Trader 27A Morgan Arcade, Cardiff CF10 1AF 029 2037 2036 www.thebroguetrader.com Like on Facebook, follow on Twitter Just giving link for donations www.justgiving.com/moped-mayhem
Watches Of Wales 35 Morgan Arcade Cardiff CF10 1AF 029 2023 3691 www.watchesofwales.co.uk 67
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DINAS POWYS
Waterstone Homes Launches Chapters Guests gathered to view the exclusive new Waterstone Homes collection of luxury properties at Chapters, Dinas Powys, Vale of Glamorgan. Prosecco was sipped and pretty canapes were served on vintage crockery while an amazing No Fit State Circus performer wowed the crowds with feats of strength, balance and agility. www.waterstonehomes.com
“2015 is a particularly exciting year for Waterstone Homes.” COWBRIDGE
pa black creates new home in Cowbridge pa black, the exclusive homes service from Peter Alan - Wales’ largest estate agency with over 50 years’ experience of selling homes has now opened a branch in Cowbridge. Branch manager Craig Merlini and his staff welcomed guests to view the new premises and to chat about the services pa black have to offer. If you would like to talk to pa black about marketing your property then call 01446 772857 or email enquiries@pablack.co.uk pa black 52 High Street, Cowbridge CF71 7AH 01446 772857 www.pablack.co.uk Like on Facebook, follow on Twitter @pablackhomes
Welcome to the InBusiness magazine’s Movers and Shakers section, a veritable who’s who of the business community around Wales.
MOVERS AND CARDIFF CIT Y CENTRE
SWYD First Anniversary Party
It’s hard to believe it’s been an entire year since the brilliant SWYD opened its doors. After celebrating its opening in last year’s issue we are equally happy to report about the anniversary celebrations for its one year birthday. Owner, Dirty Sanchez front man and all round nice guy Matthew Pritchard threw a party in the shop, supplying beer and rum to those who came. With live music playing, Pritchard showed off the shop’s new refurbishments before treating everyone to an after party on the town as a thank you to his staff and loyal customers for their support. See page 64 for more information.
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SHAKERS CARDIFF CIT Y CENTRE
Bringing the ‘wow factor’ back to the city
Cellar Bar is the latest addition to Cardiff’s bar and club scene after a complete renovation. Celebrating it’s opening with a ‘Made in Chelsea’ themed party, the speakeasy style bar’s first night was a roaring success. More on page 56.
“ Cellar Bar’s focus is on providing customers with a unique combination of a relaxed and comfortable drinking environment.”
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When we launched Vale Life back in the summer of 2007, we didn’t dare to dream that several years later our small but perfectly formed little publishing business would be employing sales-people, writers and designers across south Wales. Our latest project is Wye Life magazine...
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After creating Superman inspired jewellery and an unbreakable wedding ring for Laurence Fishburne, Cardiff jewellery designer Neil Rayment really is flying high.
STAR STRUCK What better way to commemorate the cinematic release of Man Of Steel than with a stunning jewellery creation inspired by Superman himself? As a fan of the superhero and friend of the film’s star Laurence Fishburne, award-winning goldsmith Neil Rayment wanted to create an out of the ordinary tribute in the shape of Kal-El’s Crystal - an homage to Superman’s birthplace, a timeless classic, expertly crafted in platinum and diamonds. “I was looking for something spectacular, I’m a huge fan of Superman and the franchise featured heavily in my childhood,” says Neil, owner and artistic director at Advanced Jewel Craft. “What better place to seek inspiration than the birth place of Superman?” Advanced Jewel Craft attracts clientele as sparkling as its bespoke pieces. The iconic brand has slowly blossomed since its inception in 2004 and is now a firm favourite amongst A-listers from LA to Abu Dhabi. Oscar-nominated actor Laurence Fishburne is one of Neil’s most prestigious clients. The pair met when Neil briefly switched jewellerymaking for acting and appeared alongside him in The Matrix sequels. Neil was honoured to be tasked with designing and creating Laurence and his wife Gina Torres’ wedding rings.
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One of Hollywood’s real diamonds Laurence kindly took time out of his busy schedule to explain more about his experience of working with Neil. How did your friendship with Neil come about? We worked on The Matrix sequels together. We became friends on set and then I found out that Neil’s passion was for jewellery design. Have you kept in touch? Have you been over to Wales to visit him? Yes we’ve kept up with each other but still have not made it to Wales I’m sorry to say. I’ve heard that it’s a very beautiful country.
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Neil designed and made your wedding rings. That’s a high pressure assignment - how was he to work with? He was terrific. The basic design was worked out between Neil and my wife. We’re delighted with the result. Can you tell us a little about the inspiration behind the design? Gina wanted something that would be unbreakable for me. I’m a would-be drummer, so I’m always beating things to hell. The platinum band and three diamonds are all a reflection of my personality and style. How involved were you in the design process? I’m very creative but I really felt it was best to trust both Neil and Gina on this one. It was our first custom jewellery experience. Neil often takes inspiration from films. If you could challenge Neil to design jewellery based on one of your previous films, which would it be? Probably King Of New York. I think that would be an interesting challenge for Neil but one I’m confident he could rise to. Created in his Cardiff Bay studio, Advanced Jewel Craft’s pieces are beautiful and exclusive. Neil adopts a personal approach, forging firm relationships with his customers. And while he works with A-list clients, his feet are firmly on the ground. “Jewellery is something that needs personal attention,” Neil says. “You can get entangled in the glamour, the parties, the shows, but the most rewarding thing is to see someone wearing one of my pieces and the pleasure it brings.”
Advanced Jewel Craft 103 Bute Street, Cardiff CF10 5AD 029 2132 8114 www.advancedjc.com
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Wye Life magazine Our latest creation Wye Life magazine is our new baby. The launch issue and event at Lemore Manor was a great success and we’re delighted to be following that up with an even better second edition.
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www.facebook.com/wyelife The Brogue Trader, in Morgan Arcade, stocks a 2,525 footwear from range of fine gifts and gentleman’s eight British manufacturersT W(fiI Tve hold a Royal Wye Life magazine will cover Chepstow, TER FOLLOWERS @WyeLife Newport, Monmouth, Ledbury,Chris Ross-on- Macnamara, Warrant). Owner, is passionate Wye, Tintern, Abergavenny, Caerleon, 3,470 about gentleman’s more than that, he’s Usk, Hereford, Hay-on-Wye and shoes but, surrounding areas. To advertise passionate about British made gentleman’s To advertise pleaseshoes. call please contact Chris Howell.
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Chris on 07837 940639
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City Life is the City Of Cardiff’s premier lifestyle magazine. City Life is distributed right across Wales’ capital city covering Rhiwbina, Whitchurch, Canton, Roath, Llandaff, Radyr, Llanishen, Cyncoed, Pentwyn, Llanederyn, Fairwater, St Mellons, Grangetown, and Cardiff Bay.
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The Brogue Trader has been open E S T than I M A TaEyear D R Eand ADE R S H I Pis less already gaining a reputation around the UK for its selection of very best of British gentleman’s footwear. Read F A Ctestimonials E B O O K L I Kon E SThe Brogue the www.facebook.com/citylifecardiff Trader website and the comments from its 2,000 plus fans on Facebook and you’ll soon realise that this is not simply down to the quality T Wthe I T Tshoes, E R F Obut L L Othe W Eexceptional RS of @CityLifeCardiff #CityLifeCardiff service delivered daily by Chris and The Brogue Trader team.
England since 1886. Their shoes are still hand-crafted entirely in their original factory - from the cutting out of the leather, through stitching to final polishing.
Owner, Chris Macnamara, has W E B S I T Echosen S T A T Ieach S T I Cbrand S personally he sells. Unique visitors “I love shoes!”, exclaims Chris. “It gives me immense pleasure to wear a fine pair of shoes but when a customer Unique The pageBrogue views Trader feeling great leaves about their new pair of shoes, I couldn’t be happier. I can see the difference it makes to their lives.”
Chris says, ”At the Brogue Trader we understand that, for a true Gentlemen, well-fitting, long-lasting shoes makes a real statement. It’s like a mark of refinement and a statement of personal pride in one’s appearance. A handmade pair of quality shoes goes beyond mere apparel, they are the creation of a master craftsman, 73 expressing the social standing of the wearer whilst
Over 35,000 5,550
15,700 25,360 44,217
Their Classic range includes timeless oxfords and brogue shoes, in both black and beautiful, hand burnished brown. Their Country and Leisure range includes shoes, loafers and boots with a choice of leather and rubber soles. This is the pinnacle of English craftsmanship.
After considering various local magazines to market the business in I decided to place an ad in both Vale and City Life to promote our wares; the only thing I can say is WOW! The response I’ve had from both publications has been staggering, literally staggering, and now both publications are a permanent marketing expense within our strategy. If you haven’t tried them, you must! Chris Macnamara MD The Brogue Trader When it comes to price, versatility and finish, no other material can match it, which might explain why, for windows, doors and conservatories, aluminium is fast becoming the material of choice for the seriously savvy.
The UK may not be the manufacturing powerhouse it used to be but we still make shoes of exceptional quality. And yes, you pay a little more, but shoes of this quality (if you look after them) can last a lifetime. And you can’t say that about a lot of products these days.
THE LIGHT
FANTASTIC Vellacine have been manufacturing aluminium double glazing windows and conservatories in South Wales since 1978. We spoke to Managing Director, Mark Nayler about the resurgence of aluminium for windows and conservatories.
Vellacine has a solid reputation for supplying uPVC products. Why are you promoting aluminium? Aluminium went out of fashion simply because of problems with heat transfer between glass and frame. However, technological advances over the last ten years have meant that aluminium’s benefits of lightness and strength are making a serious comeback among consumers. We’re definitely noticing more enquiries, with customers asking us to cost a project alongside uPVC.
What are the benefits of aluminium? A warmer house, lower energy bills and less outside noise are just some of the benefits that our aluminium windows bring to the table. Increased security is important to customers. Our superstrong aluminium windows and superior locks help customers feel safer in their homes.
“The materials that we use are environmentally friendly, robust and durable. Our aluminium windows last for years without maintenance.”
Is aluminium eco-friendly? The materials that we use are environmentally friendly, robust and durable. Our aluminium windows last for years without maintenance.
What about colour? Our aluminium products can be custom-made for each property and come in almost any colour or style. They look great and our designs are highly attractive and certainly improve the look and value of a home. In addition to manufacturing aluminium products of the highest standard, we pride ourselves on the high standard of service we offer. Vellacine customers return to us time after time and most of our work is generated through word of mouth recommendation. We’re extremely proud of that. Why should customers buy aluminium windows and conservatories from Vellacine? They’ll be dealing with a financially strong, well established and highly regarded local company. Vellacine has been around a long time and we provide a fully comprehensive ten year guarantee with all our aluminium windows. As well as a full installation service, Vellacine offer an aluminium window replacement and repair service should any existing aluminium windows be damaged, show misting or just simply need a facelift.
The Brogue Trader 27a Morgan Arcade Cardiff CF10 1AF
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Vellacine Limited The Window and Conservatory Centre Hadfield Road Leckwith, Cardiff CF11 8AQ 029 2022 8578 enquiries@vellacine.com www.vellacine.com
Welsh Hearts is an exciting new charity set up to save lives in Wales and to raise awareness of heart disease. We got to meet the founder of Welsh Hearts Sharon Owen and find out what inspired her to set up the charity and to share their successes so far.
THE LAST WORD
Sharon Owen, Charity Director with Dai Fib (mascot) and Spiro Borg, Chairman.
Why did you set up Welsh Hearts? Many people may be surprised to hear that heart disease accounts for a third of all deaths in Wales, where the death rate is higher than the in the majority of countries in Western Europe. This shocked me and it’s a cause close to me on a personal level as I have a heart murmur and whilst it does not affect my day-today life I am very aware of the problems it could cause in the future. I wanted to raise awareness of heart disease and save Welsh lives. I have worked in the charity sector for a number of years so had a great foundation to set up Welsh Hearts in 2013 and I am so proud of what we have achieved in a short space of time. What has Welsh Hearts achieved since it was launched? Welsh Hearts is all about managing and preventing heart disease in Wales. There are 8000 sudden cardiac arrests in Wales, with only a 3% survival rate. However when a defibrillator is used, the survival rate increases to 47-50%. We launched the Dai Fib Appeal because our ultimate aim is to place a defibrillator next to every fire extinguisher in Wales. In the last two years
we have distributed 180 defibrillators in communities across Wales and with the help of over 200 medics we have trained over 6,340 people in CPR and how to use the life saving equipment. We are also very excited to launch a heart-screening program in January 2016 for 14-35 year olds to detect any cardiac abnormalities. Where does your job take you geographically? Welsh Hearts takes me all over Wales. My job involves a lot of travelling up and down the country - giving talks, demonstrations and meeting with various people in the medical profession who give up their time for free to further the work of Welsh Hearts. Do you work alone or do you have a team working with you? I couldn’t do this job and achieve all of the above without the great team behind me. I am very lucky to have support and commitment from volunteers, those in the medical profession and people throughout Wales who attend our fundraising events and get involved. 74
How could the people of Wales get involved in Welsh Hearts? We are in urgent need of volunteers who can fundraise for us by setting up their own events and helping to spread the word. We are also always in need of Trustees and volunteers to help with the running of Welsh Hearts so if you have skills in finance, admin, marketing/PR and have a couple of hours to spare we would love to hear from you. We also offer free CPR and defibrillator training so if you are interested in this for your local community please get in touch. What makes you happy? I love musicals and am planning on getting back on the stage and doing a musical next year to raise money for the charity. Watch this space. Welsh Hearts - Calonnau Cymru Temple Court, 13a Cathedral Road, Cardiff CF11 9HA Main Office 029 2078 6521 Fundraising Office 029 2034 1989 Mobile 07730 944 700 sharon@welshhearts.org www.welshhearts.org Like on Facebook, follow on Twitter
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THANK YOU Thanks for taking the time to read the autumn edition of InBusiness magazine. InBusiness is Wales’ premier independent business magazine. We print 10,000 copies of each edition and cut no corners on design, production and the quality of our print. Talking about printing, we source pretty much everything locally, and over 95% of InBusiness magazine’s turnover is reinvested back into the community of south Wales. If you have a business and are interested in promoting your goods or services to an aspirational audience in south Wales then InBusiness magazine is almost certainly right for you. Mark Roberts Creative Director mark@inbusinessmag.co.uk
“Follow your heart, not your head.” Kevin Green, Wealth Coach www.kevingreen.com
P ROMOTING YOUR BUSINESS We value our advertisers. We appreciate the trust they place in us by promoting their businesses in our magazines. With our local partners, we currently publish a range of high quality quarterly titles across Wales. You can advertise your business from as little as £35 per season in this magazine. Pick-up-ability! Our magazines aren’t like other magazines. They have real pick-up appeal - in fact, they really do go like hot cakes. Quality comes first... along with the environment. We’re passionate about quality. The magazines are beautifully written and designed, and printed locally in South Wales on high quality paper (and no nasty varnishes or lamination we’re as green as green can be). Quality distribution to an affluent, aspirational audience... We distribute our magazines to over 1,000 carefully selected outlets across South Wales. We’d love to have your business on board. If you’d like to promote your business or service in our magazines, please get in touch, we’d love the opportunity to work with you.
OUR TITLES We proudly publish four Life-style magazines and one business to business title. Vale Life (our first magazine). This covers the beautiful Vale of Glamorgan - the most southerly county in Wales and deemed to be the most affluent. Vale Life was the first magazine we published. City Life The premier lifestyle magazine for Cardiff, Wales’ capital city. The magazine is delivered to all areas of Cardiff. Valleys Life At the heart of the South Wales Valleys. From the Neath Valley in the West to Blaenau Gwent and Pontypool in the East. West Life Covering Carmarthenshire, Pembrokeshire and coastal Ceredigion, West Life is in touch with the relaxed lifestyle of this very special part of Wales. In Business Wales’ premier magazine for people in business. This is the kind of publication people in business want to read; interesting, inspirational and aspirational.
WHAT A DVERTISERS SAY “The best advertising we’ve ever done!” Andy Bradshaw, Partner, Hamptons, Penarth. “Honestly, the best response I’ve ever had.” Matt Mullooly, Owner, Northern Star, Penarth. “At last, advertising that really delivers.” Ann Bryl, Owner, Bryl’s Boutique, Barry. “A truly astonishing response.” Russell Scott-Lawson, Owner, Hawkes, Cardiff. “The experience I have had with this magazine has restored my faith in advertising. Gauci Organic Candles is a small business with an equally small advertising budget. We have to make every pound count and that’s what we get with Vale Life, City Life and Valleys Life. It’s refreshing to find a magazine that really understands my business. They are never short of ideas. I recommend them whenever I can.” Spiro Gauci, Owner, Gauci Organic Candles, Cardiff www.gaucicandles.co.uk “These are beautiful publications. We love working with people who are passionate about what they do.” Spiro Borg, Spiros Caterers, www.spiros.co.uk We’d love the opportunity to show you what a truly effective campaign in our publications can achieve.
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