6 minute read
Cold Case Counseling
by Glyndora Condon
Counselors have a most difficult job as they meet each new client and listen to their stories. It is often similar to a detective who is attempting to find truth without any prior knowledge of the victim(s). They take the statements, inquire as to the onset, duration, frequency, and intensity, and create a timeline of events. When the counselor is assisting an individual, then the counselor basically only has what that one person is revealing and understands that the truth is often buried underneath layers of defenses, distortions, and pain.
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When there is a conflict between two or more, then this complicates the alreadycomplicated process. As with a crime scene, counselors seek validity and reliability; yet, unlike detectives, counselors must work to keep an empathetic and respectful environment as they question each client, with the intent to educate and aid in the discernment, so that their clients can comprehend how to do this process and arrive at truth themselves.
First, the counselors must help their clients to understand that they do not know it all. Often clients have gotten stuck in the use of many thought distortions and believe their own version of the situation is the only true one. Some jump to conclusions based upon their own personality, understanding, experiences, and beliefs, which completely denies and voids any other’s. This is when we teach them to seek evidence that supports their beliefs and also evidence that does not support it. We teach them how to think circumstantially: Who was there? Where did it occur? What happened from all perspectives? How? Having a quantity of circumstances is important.
We then listen to all of the eyewitnesses and compare stories to find congruency and to find discrepancies. Yet we have to remember that some witnesses lie, and some are biased; each comes from a different perspective, each has their own personal story, each has differing communication styles, and also, we must know if they are global vs. analytical, as well as if they are visual, audial, or kinesthetic learners. In addition, there will be differences in how a male brain and female brain processes information. Each of these helps us to discern if there is agreement within the conflict as to the issues. We listen for motive and we see if these same issues occur outside the relationship. We
also understand that not all memories are equal and that time erodes and skews memories. Therefore, we must understand what is important to each party and why. Last, we allow for human error, since we know that all humans are fallible, including ourselves.
It is our intent to encourage clients to forgive, apply grace through Christ, and to seek the positives as each begins to make deposits into their mate’s, child’s, or other’s heart as we work to increase unity and love.
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