AMENITIES
& Connections
Beauty and Grooming Services
Security
» H air services are not currently available, but you may make arrangements to bring in your own hairdresser.
» S ecurity provides walking escorts for any patient or visitor who requests an escort to parking garages, lots and streets surrounding the hospital perimeter. Escorts are always available—timing depends on security officer availability. Please call 215.893.COPS (2677) to request a walking escort.
Cafeteria » 2 nd Floor: The Café is a full service cafeteria that sells breakfast during 7am-10am and lunch during 11am-3pm. Vending machines and dining are open for use 24/7.
Internet and Computers » C omputers are located in the Recreational Therapy Room on the 3rd floor, and the on the 4th floor in the Multipurpose Room. » W ireless internet is available free of charge throughout the Penn Medicine Rittenhouse campus.
Pet Visitation
» A ll entrances are locked from 9pm to 6am. During this time, everyone must enter through the ambulance bay on the 18th Street side of the building.
To contact Penn Medicine Rittenhouse Security: » Security: 215.893.COPS (2677) » For immediate emergencies please dial: 911
» Pet visitation is not currently allowed.
Parking » E ach patient can access discounted parking that is available at the garage located at 1740 South Street.
Pastoral Care » I nterfaith chaplains are available to visit with patients and families upon their request. They can be reached at 215.893.2552. » A n interfaith meditation room is located on the 2nd floor of the building and is open 24 hours-a-day.
Private room » A ll patients are provided with a private room during their stay. You may be asked to change rooms to accommodate your medical needs, or the medical needs of other patients.
Telephone » A telephone is located at every bedside. Local calls are free within area codes 215, 267, 610, 484, 856, 609, and 302. All other calls require operator assistance and will be charged to the patient.
Television » E ach patient room is provided with a color television that includes closed captioning and cable, free of charge.
Visitation » V isitation is important to your recovery. As COVID-19 may impact visitation, please check our website at PennPartners.org or scan the QR code below or speak with a member of your care team for current guidelines.
Welcome Packet | Y O U R E X P E R I E N C E
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