Annual Report 2009-2010
Middle Georgia & the CSRA
Our Mission
2010 Board of Directors Sister Mary Rosina Bayliss, R.S.M. Retired (Mt de Sales Academy) Patrick G. Blanchard (Chair) First Bank of Georgia
Kathleen B. Bowden Macon-Bibb County Industrial Authority Davenport Bruker Sanford, Bruker, & Banks Dr. John C. David (Treasurer) Daviron Healthcare
Stephen Denton, Jr. (Secretary) Archadeck of Central Georgia
Anderson B. Jones M.B. Jones Oil Co. Inc; Town & Country Gas Inc.
Raymond H. Smith, Jr. (Vice Chair) Smith, Brown, and Groover, Inc.
Leland M. Malchow Nimmons & Malchow
Brother Stewart Bibb Distributing Company
Charles E. Knox Morgan Keegan & Co.
Robbin W. Morton (Past Chair) Secure Health Plans of Georgia, LLC Dr. James Puryear Retired (Medical College of Georgia) Robert A. B. Reichert Mayor, City of Macon
Ecleamus L. Ricks Retired (Macon-Bibb county Health Department)
Dr. George N. Snelling Snelling Properties LLP
James K. Stiff (President & CEO) Goodwill Industries Middle Georgia and the CSRA Fred “Cab” Stitt (Vice Chair) Portable Services, Inc.
Dr. Kraig Wangsnes Cardiovascular Associates of Augusta
Senior Leadership Team James K. Stiff President/CEO
Jack Flowers Vice-President of Contract Services
Tim Ligon Chief Financial Officer
Christine Butler Director of Donated Goods
David Becker Chief Operating Officer
Laine Dreher Vice-President of Human Resources
Keith Kennedy Vice-President of Mission Advancement
Chris Finley Director of Quality
Meg Thompson-Webb Director of Human Resources
Johnnetta Anderson Director of Executive Affairs
LaVera Forbes Director of Corporate University
Steve Sitnick Dean of Hospitality Education
Ivey Hall Director of Volunteer Services
Laurie Tharpe Director of Finance
William Dindy Dean of Student Services
Thank you for your support to “Build Goodwill” for 30 years in Middle Georgia and fifteen years in the CSRA. Your donations, financial gifts and volunteer
investment of time and talent have built your local Goodwill into a $30 million
organization that is creating economic adrenaline in Georgia, South Carolina
and beyond. Economic energy is created every time someone develops their God-given gifts at Goodwill and experiences the
dignity of a paycheck and a career. Last year your
support increased Goodwill’s capacity to serve the
growing unemployed and 7,824 people benefitted
Community Impact Numbers
from Goodwill’s ministry and 1,632 people were
placed into good jobs.
Economic Impact • $25,993,843* – Wages earned by clients placed outside of Goodwill • $12,539,983 – Wages earned by clients and employees at Goodwill
• $5,186,260* – Payroll taxes paid by employers and Goodwill
• $802,367 – Sales tax collected by Goodwill
• $22,110,336* – Governmental public assistance dollars saved • $66,632,789* – Goodwill's Economic Impact (total of above FY2010 figures)
Other Annual Success Statistics • 7,907 Clients Served by Goodwill
• 1,632 People Placed into Employment
• 700* People on Goodwill’s Payroll
When you help build Goodwill you create respect,
confidence, dignity, self-reliance, opportunity, success
and independence in the lives of individuals emerging from poverty. As you
continue to build Goodwill’s capacity, thousands more will emerge from
dependency and move to the freedom of economic independence.
This annual report details your local Goodwill's outcomes and your return on
investment over the past fiscal year ending in June of 2010. During a most
difficult economic recession, you have helped our Goodwill grow and remain
fiscally strong. We ask you to consider the enclosed numbers and the
metrics we have used to measure success, knowing that one cannot fully
measure a human life that has been transformed with a new dignity and
self-esteem when someone discovers and develops God given riches within. Have confidence that your ongoing support will be wisely and carefully
invested to build Goodwill's capacity to grow more educational opportunities and complementary applied learning venues so that all our neighbors can
• 382,980 Material Donors
become self-supporting, taxpaying citizens with a career advancement objective.
• 53,475 Volunteer Hours
In goodwill,
*These numbers are based on estimates.
Patrick G. Blanchard
• 885,951 Store Customers
• Built 2013 Goodwill Strategic Plan
James K. Stiff
Cherie Black
Graduate of the Year Known for her optimism, courage and selflessness, Cherie is an excellent role model for people with disabilities or disadvantages. Cherie was a victim of severe domestic violence. Her commitment to others is displayed by her
willingness to share her story with others to inspire them to get help and to escape abusive relationships. Due to her abuser stalking her and her mother, Cherie was
forced to leave her two jobs in Columbia, SC where she was an armed security officer and relocate. Her abuser tracked her down, and he violently confronted her at a local hotel where his assault caused severe head injury causing her to be rushed to the hospital. Cherie received help from Good Samaritan Respite Center, SAFEhomes
Domestic Violence Intervention Center’s Emergency Shelter for recovery and Goodwill’s
WORKing Solutions program. Goodwill provided paid training for her to become a CNA and Phlebotomy Tech through Training for Life Academy. Cherie says “Because of
Goodwill, I went from being in a shelter with no job, education, or home – to now being so happy with my own house, car, a good job right after graduation, and I have my kids.”
Kenneth Lattimore
Achiever of the Year
Kenneth Lattimore’s life was full of restrictions. Every day he faced at least ten seizures. They would strike with no warning. “I made some people really nervous,” Kenneth
remembers, and “I think they were afraid I would have one and they wouldn’t know what to do.”
In 2002, he underwent extensive brain surgery to remove the part of his brain that was
causing his seizures. Now Kenneth only has one or two seizures a year.
At the age of 27, Kenneth had the opportunity to search for his first job. “Even though
I was getting a disability check, I didn’t like just sitting around,” Kenneth says. “I wanted
to work and I never thought I would have the chance to before.”
He trained in Goodwill’s Work Adjustment program and was hired permanently to work in the warehouse receiving
donations. “I am so thankful and I love my job,” Kenneth says, expressing humble gratitude for the chance Goodwill
provided to help him build his life. “I thought my life would hold me back,” Kenneth admits, “but now I am able to really live it.”
Helms Career Institute • Began new Culinary Steward program, Restaurant Fundamentals Certificate, Culinary Arts Diploma • Chef Instructors achieved 13 culinary certifications through American Culinary Federation • Enrolled 83 students into HCI with over 19,000 student training hours • Placed 44 HCI students and graduates into employment
• Awarded and implemented 3 year Hispanic Services Integration grant through partnership with the Goizueta Foundation • The Take Charge program has served 613 pregnant and parenting teens in Milledgeville, GA for over 12 years
Goodwill Corporate University
• Won Robert E. & Charlotte Watkins Award for Excellence in Mission Advancement from Goodwill Industries International for managing custodial training program with 154 graduates since inception with 106 placed into employment within their field
Career Services • Served 63,340 individual
• Provided 7,824 persons with intensive career assistance
• Place 1,588 people into employment
• Provided 42 classes in customer service, business ethics, communication skills, conflict resolution, and problem solving
• Developed and delivered a new leadership program for managers offering 16 classes on topics such as genuine leadership, giving recognition, team building, and conflict resolution
• Assisted 251 employees in completing their Individual Development Plans
• Trained 15 internal trainers to teach basic skills classes to hourly employees • Provided 5,559 classroom training hours
• Developed and implemented Lunch-N-Learn series of classes: Computer Love, Money Smart, Weight Control, Credit Repair & Social Networking
Contract Services • Good Vocations/Goodwill Industries, in conjunction with NISH and the AbilityOne Program, has been training and placing individuals with disabilities into meaningful jobs at Robins Air Force Base for more than 27 years and at Fort Gordon for more than 15 years • Provided over 130,000 training hours to job-seeking clients, most with severe disabilities
• Last year, commissary workers stocked over 1.3 million cases of groceries at Robins Air Force Base and Fort Gordon
• Clean over 5.5 million square feet per day at Robins Air Force Base and Fort Gordon
Retail • Achieved $12.9 million in annual sales through generosity of 382,980 donors
• Placed in top 10 most profitable Goodwill’s in the world
• 144 cars were donated for resale through Goodwill’s Automotive Center • Provided 11,211 hours of retail training for clients • Provided 20,940 total training hours for retail associates
Hospitality
• Distributed over 200 bikes to children in Augusta through the Santa Wheels partnership with the Master Dealership, Andy Jordan’s Bicycle Warehouse, Safe Kids, and over 60 volunteers and 4 Goodwill homeless transitional trainees
• Served over 5,280 guests in Edgar’s Bistro • Served 50,584 guests in The Anderson Conference Center
• Completed 4,500 hours of hospitality training for culinary students
Volunteer Services • Trained 991 new volunteers
• Distributed books to over 600 first graders through Cox GoodBooks Reading Adventure Program with the help of Rotarians
• Almost 500 Girls Scouts volunteered for Good Turn Day donation drives in Macon and Augusta
Goodwill Works Foundation • Fundraised $4,244,525 in fiscal year 2010
• $3.835 million was raised to complete Phase I of Goodwill’s first capital campaign in the CSRA region • 276 Goodwill employees gave over $310,000 to the Building Goodwill Capital Campaign
Fiscal Year 2009-2010 Financial Report
Goodwill Industries of Middle Georgia & the CSRA Balance Sheet For the year ending 6/30/2010 ASSETS Cash
2,000,556
Other Current Assets
3,722,101
Fixed Assets and other Noncurrent Assets
17,329,188
Total Assets
$ 23,051,845
LIABILITIES AND NET ASSETS Current Liabilities
2,711,388
Noncurrent Liabilities
7,395,086
Net Assets
12,945,371
Total Liabilities & Net Assets
$ 23,051,845
Statement of Revenues, Expenses and Changes in Net Assets Revenue & Public Support Retai
12,940,111
Contract Services
8,406,989
Fundraising
4,356,092
Education & Career Services
1,394,530
Other
409,373
Total Revenue
$ 27,507,095
Expenses
Program Services
19,103,435
Management & General
4,141,590
Fundraising
434,925
Total Expenses
$ 23,679,950
To Reinvest in Mission & Capacity Building
$
3,827,145
Revenue & Public Support 16% 5% 1%
47%
31%
RETAIL
CONTRACT SERVICES FUNDRAISING EDUCATION & CAREER SERVICES OTHER
Audited by Mauldin & Jenkins, LLC
Other ways to keep building Goodwill • Donate your gently used clothing and household items to a Goodwill donation location: www.goodwillworks.org to find a location near you • Donate a vehicle: call 1-866-Let-It-Go
• Shop at a Goodwill Store – your purchases help people in your local community go to work • Volunteer – experience the mission of Goodwill first hand through volunteer work, contact Ivey Hall at ihall@goodwillworks.org to find out how to contribute your time and talent • Make a financial contribution to Goodwill and remember Goodwill in your estate plans. See the Building Goodwill link at the bottom of the www.goodwillworks.org home page
• Schedule your next event or conference at the Anderson Conference Center and Edgars Bistro which offer applied learning opportunities to culinary students at Polly's Hospitality Institute: www.edgarshospitality.com
job skills training
placement services
Service Area Map
Legend Retail Stores Job Connections Donation Locations Goodwill Administration
Go to www.goodwillworks.org to find the Goodwill location nearest you.