M i d d l e
Goodwill_AnnualReport_F.indd 1
G e o r g i a
&
T h e
C S R A
2011—2012
Mastering Opportunities
11/8/12 6:05:01 PM
C S R A T h e & G e o r g i a M i d d l e
-22g0 o1 1 o— d 2w0i 1l 2l w o r k s . o r g
Our Mission
We help people discover & develop their God-given gifts through education, work & career development services.
“Friends of Goodwill, be dissatisfied with your work until every handicapped and unfortunate person in your community has an opportunity to develop to his fullest usefulness and enjoy a maximum of abundant living.” —Edgar J. Helms
Goodwill_AnnualReport_F.indd 2
11/8/12 6:05:02 PM
Dear Friends of Goodwill, In the 2012 fiscal year, Goodwill Industries of Middle Georgia and the CSRA focused on mastering opportunities as an organization. Goodwill employees and clients also focused on mastering opportunities for themselves and their families. As you turn the pages of this annual report, we invite you to read about the life-changing results that ensued. We hope you enjoy the testimonials of Goodwill award winners Triston Bowie, Colin Kneece, Irma Marshall, and Jay Stancill, as well as the outcomes of entire departments with outstanding mission and business related achievement. Because we are an organization of dedicated and talented people, the following opportunities were mastered during the year: • employed 750 people • paid approximately $19.6 million in wages and benefits to our employees • helped 2781 people find jobs at an averages starting wage of $10.34 an hour • reached a record total revenue of $31.4 million • broke retail revenue sales records with a total of $18 million • opened a new training store in Kathleen, Georgia • opened a new Job Connection in downtown Augusta in partnership with the Salvation Army • held our first Hispanic Diversity Career Expo • held our first Veteran’s Operation Employment job fair • created the first GoodBoats dragon boat festival in partnership with the Chinese Consolidated Benevolent Association In addition, Goodwill served over 15,160 clients through our Career Services programs, had over 1,186,000 shoppers purchase items in our stores, and more than 700 volunteers contributed 28,000 hours throughout our organization. The Goodwill Works Foundation partnered with volunteer board members and other local philanthropists to raise over $1.2 million dollars and paved the way for the opening of a second Helms College in Augusta, Georgia. We are deeply grateful to the leadership of our Board of Directors, the diligence of our staff and volunteers, the generosity of our donors, and the support of many businesses, community leaders, foundations, and government agencies. Your collaboration and commitment have enabled us to help others master opportunities. With gratitude,
James K. Stiff President/CEO
2011—2012
Raymond H. Smith, Jr. Boar d Chair
Goodwill_AnnualReport_F.indd 3
11/8/12 6:05:05 PM
C S R A T h e & G e o r g i a M i d d l e
-42g0 o1 1 o— d 2w0i 1l 2l w o r k s . o r g
“I have the opportunity to make a difference . . .”
Irma marshall
Goodwill_AnnualReport_F.indd 4
11/8/12 6:05:24 PM
Irma Marshall moved to the Lake Oconee area with her husband, Harry, to retire and relax. Instead, she found a job that provided her with “more peace than I’ve ever felt in my entire life.” “We came here with one plan - which was our plan. But when we got here, God had another plan,” Irma said. “I thought it would be wonderful to not work. But it wasn’t. I love the area and the wonderful people here. But something was lacking in my life.” Irma is the Vocational Case Manager at Goodwill Industries in Eatonton, GA, where she helps people with disabilities and other barriers find employment and get the training and experience they need to find meaningful employment. “Irma is passionate for her clients, which makes her the right fit for the job,” said Irma’s supervisor, Angeline Ndonyi, Regional Workforce Development Manager at Goodwill. “Not everybody can do what she does. Not everybody can have this passion and compassion as well. She has a big heart, and that’s important.” “Working at Goodwill brought happiness back to me. I feel like I have the opportunity to make a difference for God,” Irma says. Irma is also making a difference in the community. More than 95 percent of the clients she’s worked with have found full-time work mastering the opportunities that Irma has helped put before them.
Edgar J. Helms staff Award Goodwill_AnnualReport_F.indd 5
2011—2012
Keith Kennedy, Goodwill’s Chief Mission Officer says, “Irma is not only passionate about Goodwill, but she is an overall community leader. Her work only strengthens the impression of Goodwill within the community. Although approaching retirement, she hasn’t lost her passion for serving. At a time when others are slowing down from a life of giving, Irma is speeding up in a very hands-on way.”
11/8/12 6:05:33 PM
C S R A T h e & G e o r g i a M i d d l e
-62 0 1 1 —h2 e0 1 2 s .ed u l m
“Helms College has provided me the opportunity to give back on a daily basis.”
Chef Jay Stancill
Goodwill_AnnualReport_F.indd 6
11/8/12 6:05:53 PM
Chef Jay Stancill knows his way around a kitchen but is equally comfortable in the classroom. Stancill has been instrumental in the success of a culinary arts training program at Helms College. For innovation in developing educational
opportunities for the people Goodwill serves, Stancill is the 2012 recipient of the Robert E. and Charlotte Watkins Award for Excellence in Mission Advancement, an annual honor bestowed by Goodwill Industries International. In addition to developing the culinary arts curriculum for the certificate, diploma and associate’s degree programs, Stancill established the program’s infrastructure, developed policies and procedures that led to national accreditation as a post-secondary vocational college, and trained faculty. During his tenure with Goodwill, Jay has also managed two hospitality operations where students get real-life culinary arts experience: Edgar’s Bistro, an upscale restaurant; and the food service program at the Anderson Conference Center, which has the capacity to serve up to 1,000 guests. Stancill states, “It has been a blessing to be a part of Helms College’s ground breaking program recognizing the need to build viable communities through education. This program is unlike any other because it actively promotes lending a helping hand to those individuals with barriers to employment and does not turn them away. “Helms College has provided me the opportunity to give back on a daily basis.” “Jay’s leadership and vision helped Goodwill realize a dream of providing occupational skills training that leads to meaningful careers in a high-demand industry,” said Jim Stiff, President/CEO of Goodwill Industries of Middle Georgia and the CSRA. “The portable credentials that students receive at Helms College give them an advantage in a tough economy.”
watkins award winner
The Robert E. and Charlotte Watkins Award for Mission Advancement honors a Goodwill leader (CEO, staff or volunteer) who has made an innovative contribution (service or process) to the advancement of the Goodwill mission.
Goodwill_AnnualReport_F.indd 7
2011—2012
“The culinary arts program has been instrumental in helping the unemployed and underemployed, and those with disabilities and other workplace disadvantages, realize the American dream,” said Jim Gibbons, President and CEO of Goodwill Industries International. “Jay Stancill is a deserving recipient of an award dedicated to innovation in advancing Goodwill’s mission of putting people to work.”
11/8/12 6:06:04 PM
C S R A T h e & G e o r g i a M i d d l e
-82g0 o1 1 o— d 2w0i 1l 2l w o r k s . o r g
“I grabbed the opportunity to prove them wrong.”
Colin kNeece
Goodwill_AnnualReport_F.indd 8
11/8/12 6:06:11 PM
The product of an alcoholic and physically abusive environment, Colin Kneece constantly battled for an opportunity in life. Despite being repeatedly told by his mother, father, grandmother, and uncle that he would “not amount to anything,” Colin became the only one of his family to graduate with a high school diploma. Colin said, “I grabbed the opportunity to prove them wrong.”
ACHIEVER OF THE YEAR Goodwill_AnnualReport_F.indd 9
2011—2012
After graduation, Colin worked in the food service industry for 14 years. When the restaurant where he cooked closed, he suddenly found himself unemployed. Though he searched for months, he was unable to find another food service job. Severely depressed over his unemployment, Colin attempted suicide, but the trigger on his gun jammed. Colin’s close friend took him to a facility for help, and there he was diagnosed with bi-polar disorder and ADHD. Colin has some challenges with processing information and gathering thoughts— the results of a blow to the head with a 2 x 4 from his mother. Due to a lifetime of abuse, Colin struggles with low self-esteem, but he never gave up on finding opportunities to work. Colin finally got his opportunity when he was accepted into Goodwill’s Vocational Training Program and was eventually hired full-time at Goodwill’s Aiken, SC retail store. Colin says he loves his job at Goodwill, and is glad he “looked outside the box” beyond food service. He says, “I enjoy Goodwill because it is a different challenge every day. I get to set my goals and work hard to achieve them.” After being at Goodwill for over a year, customers know him by name. Colin says he likes seeing the familiar faces and feels like the Goodwill staff is family. With respect to the Goodwill training program and his own experience, Colin notes, “It is a great training program, and this store has a great management team. They have helped me develop myself. When I stumble on something, they encourage me and show me how to do it better.” Jennifer Hart, Goodwill’s Aiken Community Director, says, “I have seen Colin grow in his ability to trust himself. Doing new things used to make him nervous, but he now has the opportunity to try new skills in a safe environment. I wish every person had Colin’s desire to be the best they can be.” Life is better now for Colin, and he enjoys the benefits of a steady paycheck. Colin advises everyone to be open to all opportunities stating, “Don’t give up. Keep going. A door may be slammed on you right now, but that may mean that a better opportunity is out there waiting on you.” What does the future hold for Colin? He is looking forward to joining his love for food service with his love for Goodwill as he hopes to enroll in Goodwill’s Helms College in Augusta (www.helms.edu) and to pursue an Associate’s Degree in the Culinary Arts.
11/8/12 6:06:16 PM
C S R A T h e & G e o r g i a M i d d l e
-102g0 o1 1 o— d 2w0i 1l 2l w o r k s . o r g
“Goodwill gave me so many opportunities. I believe that God put Goodwill here to help me.”
Triston Bowie
Goodwill_AnnualReport_F.indd 10
11/8/12 6:06:29 PM
Triston came to Augusta with no family, no job, no transportation, and no opportunities. Luckily, he found the Job ConnectionSM and was immediately referred to Goodwill’s WORKing Solutions Program that assists homeless individuals in the job search process. Goodwill Case Manager Joanna Crockett says, “Even though Triston had many reasons to be negative, he is the most positive person I have ever met. He exudes happiness as if there is no other option.” The WORKing Solutions Program provided a full range of services for Triston including: finding a homeless shelter where he could stay, obtaining job search clothing, preparing his resume, and providing a bike for transportation to interviews. Triston says that living at the homeless shelter was a challenge because he was at first resentful about having to attend chapel. However, he says he began to understand that he needed to “trust in God and lean on God’s understanding – rather than my own.” Within a week, Triston had two interviews. When Triston realized that the bus would not get him to his new job at Teleperformance on time, he immediately decided to ride his bike the ten miles to work. He says, “I knew it was far to ride, but I knew I could do it. I wanted to do it. I really wanted a job.” For weeks, Triston would wake up at 4:30 am from the shelter and ride his bike ten miles to work. Triston adds, “That first day riding the bike was hard. I learned the lesson to not wear my good work clothes while biking to work.” After working a few weeks, Triston found an apartment that is located close to his job. Goodwill’s WORKing Solutions Program assisted Triston with his first month’s rent as well as with his utility deposit. Joanna says, “I will never forget the look on Triston’s face when he turned the key to his very own apartment.” Triston says that getting his first apartment “is such a good feeling. That first week I could not believe that it was actually mine. It is the coolest feeling ever to have your own place.” Having his own place is especially meaningful to Triston because he grew up sharing only a one room house with his mother and two brothers. Triston hopes everyone knows that “Goodwill gave me so many opportunities. I believe that God put Goodwill here to help me. I wish I could personally shake the hand of
GRADUATE of the Year Goodwill_AnnualReport_F.indd 11
2011—2012
everyone who supports Goodwill because they were actually supporting me.“
11/8/12 6:06:33 PM
C S R A T h e & G e o r g i a M i d d l e
Cab Stitt For over a decade, Cab Stitt has been a devoted volunteer board member for Goodwill. He leads by example, investing time, talent, and financial resources to achieve Goodwill’s strategic goals. He has served as Chair of the Board for Goodwill Industries, and he helped establish Goodwill Works Foundation in 2008. Cab currently serves as the Chair of the foundation and
-12-
has helped raise over $8 million since its inception. In 2012 Cab took his volunteerism to a new level by becoming the visionary and Chair for Goodwill’s first fundraiser held in the Augusta region. Under his leadership, GoodBoats for Goodwill was not only a successful community event, but an unprecedented opportunity to spread the mission of Goodwill to thousands in our community. Business leaders, Goodwill employees, cancer survivors, and military heroes came together in April to “Paddle for a
go odw i ll w or k s .or g
Purpose.” Goodwill is grateful for Cab’s vision, leadership and deep commitment to furthering Goodwill’s mission. His philanthropic commitment through Goodwill Industries is extraordinary.
Volunteer of The Year
Goodwill_AnnualReport_F.indd 12
11/8/12 6:06:40 PM
Chinese Consolidated Benevolent Association An innovative partner to Goodwill’s mission, the Chinese Consolidated Benevolent Association (CCBA) organized all cultural aspects of Goodwill’s 1st Annual GoodBoats for Goodwill. Under the leadership of Gary Tom and Ray Rufo, countless hours were invested to plan authentic food and stage acts and to advise on traditional aspects of the event including the Dragon Boat Races and the Asian Festival. The CCBA committed to practicing, performing, and presenting Asian traditions and stage acts that made the event a family-friendly, community success while bringing awareness to the Asian culture. Their efforts raised thousands of dollars in funds to complete Augusta’s Goodwill Career Campus and raised awareness of Goodwill’s mission in our community.
community partner of the year Goodwill_AnnualReport_F.indd 13
11/8/12 6:06:42 PM
C S R A T h e & G e o r g i a M i d d l e
job connection The Job Connectionsm is a community resource center connecting job seekers with employers and providing placement assistance and other resources free of charge to general public. Resources include updated regional and local job leads, access to computers, internet, copiers, phone and fax machines. Job Connectionsm staff
-14-
assist individuals in creating industry specific resumes
14,010
persons served seeking employment assistance
52,374
and developing successful interview and work retention
individual customer contacts
skills through individual and classroom activities. Job
2464
Connectionsm centers regularly host local Job/Career Fairs in the communities they serve. Goodwill operates 7 Job Connection sm centers in Macon, Warner Robins, Eatonton, Augusta and Aiken SC. Each
go odw i ll w or k s .or g
sm
center is bilingual (Hispanic) providing access to resources, services and staff to assist patrons with limited English speaking skills.
I believe in the dignity of labor, whether with head or hand; that the world owes no man a living but that it owes every man an opportunity to make a living. Â - John D. Rockefeller
Goodwill_AnnualReport_F.indd 14
persons assisted in obtaining competitive employment
1st
hispanic centered job/ resource fair in Augusta
GED
classes established in Aiken and Augusta
11/8/12 6:06:46 PM
workforce development Goodwill’s Workforce Development division works primarily with special populations with employment barriers that are physical, cognitive or economic. Specific service programs exist for individuals with disabilities, individuals who are homeless and those who are economically challenged. Workforce Development also serves returning Veterans who have been physically injured or are experiencing psychological challenges as a result of their military service. Workforce Development programs typically require more intensive rehabilitation than other services within Goodwill’s community outreach and mission based services. The goal is to assist individuals with the skills and resources required to garner and retain competitive employment. Workforce Development Programs
1,086
The Vocational Rehabilitation program provided education and job placement services to people with disabilities.
training provided
The WORKing Solutions!SM program served 450 people this year and provided training and resources for persons transitioning from homelessness. The Take Charge!SM program served 48 people and equipped pregnant and parenting teens and young adults in Baldwin County with the skills and resources needed to succeed as a parent while implementing a career action plan to support independence and self-sufficiency.
individuals received intensive career services
67,084 days of workforce development skill
269 individuals assisted into competitive employment
Supportive Services for Veterans and their Families is a partnership between the local Equal Opportunity Authority, The Augusta Warrior Project, and Goodwill Industries of Middle GA & the CSRA that provides supportive services to very low-income veteran families in, or transitioning to permanent housing.
Goodwill_AnnualReport_F.indd 15
2011—2012
The YouthWorksSM program served young adults with education and training to prepare for high demand careers in Augusta and its surrounding communities.
11/8/12 6:06:49 PM
C S R A T h e & G e o r g i a M i d d l e
Contract Services Good Vocations/Goodwill Industries, in conjunction with NISH and the AbilityOne Program, has been training and placing individuals with disabilities into meaningful jobs at Robins Air Force Base for more than 29 years and at Fort Gordon for more than 16 years. Goodwill’s two Good Vocations contracts at Robins Air
-16-
Force Base and Ft. Gordon are responsible for custodial services, managing warehouse operations, receiving of groceries and products, and shelf stocking. Our contract at Robins Air Force base was the first NISH commissary contract in the country. Together, these contracts provide employment for over 200 hundred people, 80% of whom
go odw i ll w or k s .or g
have disabilities.
253,424 job training hours provided to Good Vocations employees and clients
1.2 million cases of groceries stocked at Robins Air Force Base and Fort Gordon
5.5 million square feet cleaned
Good Vocations provides comprehensive custodial services to the largest employer in Georgia, Robins Air
per day
in Augusta, Georgia. Employees are certified by the
254
Cleaning Management Institute.
clients served through
Force Base in Warner Robins, GA, as well as Ft. Gordon
Goodwill_AnnualReport_F.indd 16
AbilityOne case management
11/8/12 6:06:51 PM
goodwill’s corporate university Goodwill’s Corporate University offers a comprehensive program designed to enhance the skills and knowledge of Goodwill employees, leading to a workforce of highly energized and productive employees and a strengthened organization capable of delivering more efficient and valuable
1,036
classroom training hours provided
services to the community.
2,000
Goodwill Corporate University offers Individual Development
e-learning classes provided to
Plans, instructor-led training and e-Learning classes, and
employees
a variety of tools and activities to help employees reach career goals and develop skills to the highest level possible. Corporate University maintains qualified staff to provide
330
career counseling, academic advising, and performance and
number of employees with
behavioral coaching. The core curriculum consists of courses
individual development plans
in customer service, business ethics, communication skills,
91,535
conflict resolution, and problem solving.
Education is not only a ladder of opportunity, but it is also an investment in our future. - Ed Markey
Goodwill_AnnualReport_F.indd 17
2011—2012
Goodwill training hours
11/8/12 6:06:53 PM
C S R A T h e & G e o r g i a M i d d l e
Helms College Helms College, named in honor of Goodwill’s founder Reverend Edgar J. Helms, is the first state licensed and nationally accredited college of its kind. Education and skills training are key components to helping people who are unemployed and underemployed reach their career goals. From licensed certificate to associate degree programs, Helms College offers a growing roster
-18-
of educational programs as a means for all students to “enjoy a maximum of abundant living.” Helms College is founded on the premise that blending nationally recognized curricula with access to an
15,835 hours of instruction in the culinary arts and environmental sciences
70% graduation rate
75%
applied learning experience and individualized support,
graduates placed into
students can achieve the greatest level of success in a
employment in
post-secondary environment. Helms College received
their field of study
Title IV certification for campuses in Augusta and
hel ms .ed u
Macon during the fall of 2012. Helms College is also approved for the training of Veterans with access to GI Bill and other veteran focused tuition support programs.
Goodwill_AnnualReport_F.indd 18
11/8/12 6:07:05 PM
hospitality Conference Center and GoodBooks Café. These business
3,408
units within Goodwill provide another set of social
guests were served in Edgar’s
The Hospitality Department consists of Edgar’s, Anderson
enterprises that support and promote Goodwill’s mission to the community.
20,019
Edgar’s, a full-service restaurant, provides Helms College
guests were served through
culinary students first-hand experience in food preparation
the Anderson Conference
and presentation in an upscale applied learning venue. The
Center
Anderson Conference Center, with its large banquet hall and seven breakout rooms, serve the corporate meeting and social event needs of thousands of patrons across middle Georgia and beyond. The events at Anderson Conference Center provides additional applied learning experiences for student of Helms College. The Hospitality Department also operates two GoodBooks cafés (Macon/Augusta) where donated print and media is sold amidst a trendy fun café environment. An e-commerce operation for the online sale of print and media products is also operated as a business unit within GoodBooks.
75,689 customer transactions occurred at GoodBooks café
8,362 pieces of GoodBooks media product were purchased through E-commerce
Goodwill plans to open a second conference center and full service upscale restaurant in Augusta Georgia in the winter of 2013.
edgarshospitality.com
Goodwill_AnnualReport_F.indd 19
11/8/12 6:07:11 PM
C S R A T h e & G e o r g i a M i d d l e
RETAIL Goodwill retail stores and donation centers are the most visible and recognized symbol of Goodwill’s presence in the community. The retail and 2 book stores generate more than 50 percent of the agency’s operating budget. These donor-driven stores offer gently used clothing, furniture, electronics and other merchandise at great
-20-
savings. Goodwill shoppers find great bargains to help stretch their budgets while directly contributing to Goodwill’s mission. Eighty-two cents of every dollar shoppers spend in Goodwill stores is locally reinvested in jobs skills training and placement programs that help people gain independence through employment.
$18 million in annual sales
422,258 material donors
1,186,083 shoppers at retail stores
32,728
go odw i ll w or k s .or g
training hours provided The Goodwill Automotive Center grew from the servicing and repairing of cars, trucks and vans donated to Goodwill for resale. Businesses and government agencies
to retail employees and clients
utilize Goodwill Automotive Center for their fleet maintenance services. Basic maintenance, such as oil changes, brake service, tire rotation and belt replacement, is also offered to the general public at competitive rates. Those attending events and meetings at the Anderson Conference Center manage time wisely by having automobiles serviced at the Goodwill Automotive Center.
Goodwill_AnnualReport_F.indd 20
11/8/12 6:07:13 PM
Retail & Job Connection Locations Aiken Retail Store 1015 Pine Log Road Aiken, South Carolina (803) 644-4601 Aiken Job Connection 1015 Pine Log Road Aiken, South Carolina (803) 649-7694 Augusta Retail Store 3179 Washington Road Augusta, GA 30907 (706) 863-3445 Augusta Job Connection 3179 Washington Road Augusta, Georgia (706) 447-5195 Augusta GoodBooks Café 3179 Washington Road Augusta, Georgia (706) 863-3669 Kroc Center Job Connection 1833 Broad Street Augusta, GA (706)364-3714 Martinez Retail Store
Goodwill_AnnualReport_F.indd 21
4074 Washington Road Martinez, Georgia (706) 855-8559
In Middle Georgia Centerville Retail Store 115 Margie Drive Centerville, Georgia (478) 953-9300 Dublin Retail Store 2005 Veteran’s Boulevard Dublin, Georgia (478) 296-9617 Kathleen Retail Store 1111 Hwy 96 Kathleen, GA (478) 987-0286 Lake Oconee Retail Store 1030 Lake Oconee Parkway Eatonton, Georgia (706) 485-0245 Lake Oconee Job Connection 1030 Lake Oconee Parkway Eatonton, Georgia (706) 485-0244 Macon Retail Store
5171 Eisenhower Parkway Macon, Georgia (478) 471-4803 North Macon Retail Store 6235 Zebulon Road, Suite 160 Macon, Georgia (478) 757-9769 Macon Job Connection 5171 Eisenhower Parkway Macon, Georgia (478) 471-4816 Warner Robins Retail Store 2209 Moody Road Warner Robins, Georgia (478) 328-2931 Warner Robins Job Connection 2209 Moody Road Warner Robins, Georgia (478) 922-9192
2011—2012
In the CSRA
11/8/12 6:07:14 PM
C S R A T h e & G e o r g i a M i d d l e
Goodwill Foundation Goodwill Works Foundation is a not-for-profit organization that exists to raise awareness, funds, and in-kind support for Goodwill Industries of Middle Georgia and the Central Savannah River Area. Last fiscal year, the foundation earned $1.2 million to support Goodwill’s education and job training services.
$1.2 million raised by the Foundation in fiscal year 2012 to support Goodwill’s education and job training
go odw i ll w or k s .or g
-22-
Your generous investments this fiscal year will further Goodwill’s life-changing mission by helping complete the Goodwill Career Campus and Helms College in Augusta. Construction is near completion on Helm’s
services
$79,500
College, Goodwill’s first licensed and accredited
raised in gross revenue at
career college, but we are still fundraising to meet
Goodwill’s Annual Gala,
our six million dollar goal. We invite you to support
Casino Royale, to underwrite
Goodwill’s mission so we can help others master their
scholarships to Helms College
opportunities.
2,500 people attended Goodwill’s First Annual GoodBoats for Goodwill
Goodwill_AnnualReport_F.indd 22
$46,500 raised in gross revenue at the first GoodBoats festival to support the Building Goodwill Capital Campaign
11/8/12 6:07:17 PM
volunteer services Volunteers are a vital part of extending Goodwill’s mission in the community. Each year, Goodwill recruits, trains and assigns hundreds of volunteers who generously give their time to support programs, businesses, and special projects that change people’s lives. From organizing donation drives to mentoring Helms College students, volunteers make a powerful contribution to Goodwill’s capacity to serve. Volunteer Services offers opportunities for men, women, and teenagers to experience the mission of Goodwill first hand, and see how Goodwill impacts the lives of its clients and their communities.
200 bikes distributed to kids in the CSRA through Santa Wheels
700 new volunteers trained
28,000 hours of service contributed by volunteers
36 classes taught by community volunteers
2011—2012
Any human anywhere will blossom in a hundred unexpected talents and capacities simply by being given the opportunity to do so. - Doris Lessing
Goodwill_AnnualReport_F.indd 23
11/8/12 6:07:25 PM
C S R A
Fiscal Year 2011-2012 MCCORMICK
T h e
WILKES GREENE
EDGEFIELD
LINCOLN
T A L I A F E RR O M C D U F FI E
COLUMBIA
AIKEN
WARREN RICHMOND
M i d d l e
G e o r g i a
&
PUTNAM HANCOCK PIKE
JEFFERSON
LAMAR MONROE
JONES
-24-
BURKE
BALDWIN WASHINGTON
UPSON BIBB
WILKINSON
C RAWFORD
Legend
TWIGGS PEACH HOUSTON BLECKLEY
DOOLY
RETAIL STORES
LAURENS
JOB CONNECTIONS DONATION LOCATIONS
PULASKI
HELMS COLLEGE
2011-2012 IMPACT
economic IMPACT
HUMAN IMPACT
$36.7 Million
15,163
$51.9 Million
2,781
government assistance SAVED*
in wages earned by employees and clients EMPLOYED by Goodwill*
$15.9 Million in wages earned by clients EMPLOYED at Goodwill*
go odw i ll w or k s .or g
BARNWELL
GLASCOCK
$20.6 Million
total estimated payroll and income taxes PAID by employees, clients and Goodwill*
$1.1 Million
total sales tax COLLECTED
$126.2 Million
clients SERVED by Goodwill
clients and students placed
750
employees
422,258 material donors
1,186,083 store customers
28,000 volunteer hours
total economic impact* * Estimate
Goodwill_AnnualReport_F.indd 24
11/8/12 6:07:27 PM
Balance Sheet for the year ending 06/30/2012
A S S E T S Cash
$ 5,990,807 Other Current Assets 4,973,613 Fixed Assets & Other Noncurrent Assets 25,539,975 TOTAL ASSETS $ 36,504,395
L I A B I L I T I ES & NET ASSETS Current Liabilities
$ 4,327,116 Noncurrent Liabilities 16,626,547 Net Assets 15,550,732 TOTAL LIABILITIES & NET ASSETS $ 36,504,395
S T A T E M E NT OF REVENUES, EXPENSES & CHANGES IN NET ASSETS RE V E N U E & PUBLIC SUPPORT Retail
$ 17,950,436 Contract Services 9,408,922 Fundraising 1,183,565 Education & Career Services 2,749,992 Staffing Services 495,243 Other (392,630) TOTAL Revenue $ 31,395,528
E X P E N S E S Program Services
$ 24,427,237 Management & General 5,564,810 Fundraising 463,054 TOTAL EXPENSES $ 30,455,101
T O RE I N V EST IN MISSION & CAPACITY BUILDING Audited by Mauldin & Jenkins, LLC
$ 940,427
Revenue & Public Support Retail Contract Services F undraising
Staffing O ther
Goodwill_AnnualReport_F.indd 25
2011—2012
Education & Career Services
11/8/12 6:07:28 PM
C S R A T h e & G e o r g i a M i d d l e
senior leadership team James K. Stiff President/CEO
Johnnetta Anderson Director of Quality
Da vid Becker Chief Operating Officer
William Dindy Director of Administrative Affairs
Ti m Ligon Chief Financial Officer Ke ith Kennedy Chief Mission Officer Laine Dreher Vice-President of Human Resources Jack Flowers Vice-President of Contract Services Dr . Lisa Summins Vice-President of Academic Affairs
go odw i ll w or k s .or g
-26-
Christine Butler Director of Donated Goods La Vera Forbes Director of Corporate University
Vi cki Mills Director of Marketing Su san Everitt Director of Communications Meg Thompson-Webb Director of Human Resources La urie Tharpe Director of Finance Al Stewart Director of Business Development Ri chie Adams Director of IT Di ane Wall Director of Staffing Services
I v ey Hall Director of Volunteer Services
Je nnifer Hart Aiken Community Director
Chris Finley Director of Contract Services
Mary Lane McNeely Executive Coordinator
Goodwill_AnnualReport_F.indd 26
11/8/12 6:07:29 PM
BOARD OF DIRECTORS Ra Ra yy m mo on nd d H. H. Smith, Smith, Jr. Jr. Chair C h a i r m an
Dr. John C. David Dr. Paul Jones
P a t r i c k G. Blanchard P Pa a st rti cCkh airman G. Blanchard Vice Chairman of the Board P a s t C h air
Ecleamus L. Ricks
Presiden t Presiden t Smith, Brown, & Groover Inc. Smith, Brown, & Groover Inc.
First Bank of Georgia Chairman of the Board First Bank of Georgia
B e n n e t t Yort V i c e C h air Financial B e n n e t t Advisor Yort Merrill Lynch V i c e C h air Financial Advisor Merrill D r . G e oLynch rge N. Snelling
V i c e C h air
(Retired) Dentist Real Developer Ka t hEstate y Burgamy Snelling Properties, C om m u nity LeaderLLC
S t e p h e n Denton, Jr. G N. Snelling S ee corregteary V i c e C h air Presiden t Archadeck of Central Georgia Retired Dentist/Real Estate Develope r-Snelling Properties, L L P
D r . J o h n C. David T r e a s u rer C h a r l e s tE.& Knox Presiden CEO
FinancialHealthcare Advisor Daviron Morgan Keegan & Company
Ka t h y Burgamy C LeaderJr So t empm h eunnity Denton, S e c r e t ary Presiden C h a r l e s tE. Knox ArchadeckAdvisor of Central Georgia Financial Morgan Keegan & Company
President & CEO Vice President for D v i ri noins tHe A da m r a tai lot nh c&a rOep e r a t i o n s G e o r g i a C o l l e g e & S t a t e U n i v e r s i t y
Administrator (Retired) Ecleamus L. Ricks M a c o n - B i b b C o u n t y He a l t h Administrator (Retired) D Meapcaornt-m B iebnbt C o u n t y He a l t h D e p a r t m e n t
Dr. James Puryear Dr. V i c e James P r e s i d ePuryear n t f o r St u d e n t A f f a i r s V ( Ri ceet i rPerde)s i d e n t f o r St u d e n t A f f a i r s (Retired) Medical College Medical College of Georgia of Georgia
Julie McAfee Community Leader Davenport Bruker President Davenport Bruker S anford, Bruker, & Banks President S a n f o r d , B r u k e r , & B a n k s
Ricardo Bravo Ricardo A t t o r n e y Bravo
A R ti ct oa rr nd eo yB r a v o , L L C Ricardo Bravo, LLC
Dr. Connie L. Drisko Dean and Merritt Professor G e o r g i a He a l t h S c i e n c e s U n i v e r s i t y , C Co o ll ll e eg ge e o o ff D De en n tt a a ll M Me ed d ii cc ii n ne e
James K. Stiff James K. Stiff President/CEO President/CEO Goodwill Industries of Middle Ge o o rdgwi ial l &I n tdhues tCr SR i e sAo f M i d d l e G e o r g i a & t h e C SR A
Vice President for Administratio n & Operations Georgia College & State Univers i t y
Goodwill_AnnualReport_F.indd 27
2011-2012
D r . P a u l Jones
11/8/12 6:07:30 PM
5 1 7 1 E I S E NHOWER PARKWAY M A C O N , G A 31206
Middle Georgia & The CSRA www . goodwi l l W O R K S . org
Goodwill_AnnualReport_F.indd 28
2011—2012
2 3 1 F U R Y S FERRY ROAD SUITE 210 A U G U S T A , GA 30907
11/8/12 6:07:30 PM