GOODWILL INDUSTRIES
OF KENTUCKY, INC.
2015
ANNUAL REPORT A GLIMPSE INSIDE OUR CARING COMMUNITY ENTERPRISE
GOODWILL INDUSTRIES OF KENTUCKY’S
MISSION WE HELP PEOPLE WITH DISABILITIES OR OTHER DISADVANTAGES
ACHIEVE AND MAINTAIN
EMPLOYMENT TO GAIN A BETTER QUALITY OF LIFE.
DEAR FRIENDS, Goodwill Industries of Kentucky has a long history of bringing
LETTER FROM THE
opportunity to people who simply need a chance to show what they
CEO & CHAIR
Steadfast in our commitment, we’ve spent the last year evaluating
can do. We believe Goodwill has great potential to deliver even more value to our communities by giving people “a hand up, not a handout.” Since 1923, this turn of phrase has served as our guiding principle as we assist Kentuckians facing barriers to employment.
everything we do to ensure continuous improvement. We simplified and streamlined where possible, and our organization continues to strengthen functions that are essential to a successful future. We are examining how our communities currently view Goodwill and how we want them to regard us going forward. Importantly, we’re considering how to leverage Goodwill’s expertise with potential community partners whose own strengths could help advance our mission. You might think you know Goodwill, but we hope our work in 2015 and beyond will inspire you to see us differently. Goodwill intends to move the needle on big issues like chronic poverty, workforce development, and education. Thank you for your ongoing and unwavering support of our efforts throughout the Commonwealth! Warmly,
Amy Luttrell President & CEO
Charles F. Lambert III Chair, Board of Directors
2015 Y E A R AT
A GLANCE GOODWILL AWARDED $1.1 MILLION GRANT TO SERVE 54 COUNTIES
I
n August 2015, Goodwill was awarded a federal Work Incentive Planning and Assistance (WIPA) grant to provide employment counseling and support to 300 beneficiaries of the Social Security Supplemental Security Income (SSI) and Social Security Disability Income (SSDI) programs in 54 Kentucky counties. Renewable for four additional years and worth a total of $1.1 million, the grant will allow Goodwill to hire four employees who will undergo comprehensive training to become certified Community Work Incentives Coordinators. “Thousands of Kentuckians come to Goodwill for employment assistance every year,” said Elodie Dickinson, Lexington-area program services manager for Goodwill. “We have a long history of successfully placing
beneficiaries of SSI and SSDI into jobs, and we are excited for this opportunity to reach even more people who need a hand up in reaching their employment goals.” Outreach efforts will be made to SSI and SSDI beneficiaries aged 14 and older in northern, eastern, and southern Kentucky. Goodwill plans to collaborate with school systems, nonprofit organizations serving people with disabilities, and state and local government, including the Kentucky Office of Vocational Rehabilitation and Lexington-Fayette Urban County Government. Goodwill implemented the WIPA program early in its 2016 fiscal year—which began October 1—and plans to operate through July 31, 2020.
GOODWILL RAISES MORE THAN $45,000 FOR CARS TO WORK PROGRAM
I
n September 2015, Goodwill raised more than $45,000 at its Gala for Good, presented by PNC Bank. The event benefited the Goodwill Cars to Work program, which helps Kentuckians purchase affordable, reliable vehicles to get to and from work. Generous financial support in the form of sponsorships, table sales, individual ticket sales, and financial gifts was provided by corporations, foundations, and individuals. Dick Swope, retired president/CEO of Sam Swope Auto Group, LLC, received Goodwill’s first-ever Drive Award in recognition of his support for the program. With his assistance, Goodwill successfully advocated for legislation that granted the organization a nonprofit auto dealer license in 2010. “Dick Swope’s early support of Cars to Work enabled us to make the right connections in the auto industry to help launch the program,” said Amy Luttrell, president and CEO of Goodwill Industries of Kentucky. “Dick saw many hard-working people who were turned down for loans because of their life circumstances, and Cars to Work was a way to help. We are grateful for his support, which addresses a major barrier to employment—lack of transportation.” Between October 2012 and October 2015, Goodwill placed 239 low-income families with vehicles.
GOODWILL LAUNCHES BLUEGRASS SCHOLARS PROGRAM TO SUPPORT FIRST-GENERATION COLLEGE STUDENTS Bluegrass Scholars participants must be first-generation college students, enrolled in at least nine credit hours, attend a Lexington BCTC campus, and qualify for financial aid. Participants receive one-on-one mentoring to promote full use of existing BCTC and Goodwill services. Goodwill also provides individual goal development, resource referrals, job seeking and employment services, and incentives for full participation in the program and meeting milestones.
I
n fall 2014, Goodwill launched a partnership with Bluegrass Community and Technical College (BCTC) to pilot the Bluegrass Scholars program, providing support for eight students as they set and achieve academic and employment goals.
KENTUCKY’S GOODWILL OPENS 64TH LOCATION
G
oodwill opened its 64th store, located in Mt. Washington, in December 2014. The new location joins Goodwill’s other operations in Bullitt County, including a donation center and retail store in Shepherdsville and the Kentucky Youth Career Center, which provides education support and workforce development services for out-of-school youth, ages 16-24.
The Bluegrass Scholars program offers students the opportunity to develop skills in leadership and personal development, while assisting them with academic growth and ultimately, employability.
EMPLOYEES AWARDED FIRST-EVER BLAHNIK SCHOLARSHIPS
A
t Goodwill’s annual awards luncheon in March 2015, three Goodwill employees were awarded the first-ever Roland R. Blahnik Scholarship, established in 2014 and bearing the name of Goodwill’s recently retired president and CEO who served for 30 years. Funds are awarded to full- or part-time Goodwill employees who are pursuing higher education. A committee of Goodwill board members reviewed applications to determine the scholarship recipients, and each awardee received $1,500 towards educationrelated expenses.
ABOUT THE RECIPIENTS: Cody Avery is an employee at Goodwill’s Elizabethtown store. He attends Elizabethtown Community & Technical College and is working towards an associate’s degree in sociology. Cody aspires to be a writer and hopes to advance within Goodwill, someday manage a store of his own, and move towards upper management. Mary Simmons is a workforce development technician for the Power of Work program in Louisville. She is working towards a master’s degree in organization leadership and management at Spalding University. Mary hopes to obtain a management position or use her instructor certification as an employment or career services trainer. Qiana Young also works for the Power of Work program in Louisville. She is pursuing an associate’s degree in human services at Jefferson Community & Technical College and expects to graduate in May 2016.
COLUMBIA, KY
LISA
A
fter Lisa was laid off from her part-
“Lisa recently exceeded her goal of hanging
time job in 2011, she began searching
a certain number of items per shift,” Joshua
for new employment opportunities.
boasted. “She knows her work helps generate
With assistance from Tri-Generations,
funds to support Goodwill’s mission, and she
LLC, an organization that provides a
feels important knowing that what she does
variety of housing, employment, and personal support services for Kentuckians with developmental disabilities, Lisa was offered a
is meaningful.” Lisa’s supervisors noticed a change as she
position at Goodwill’s store in Columbia.
improved her skill set—she became happier and
For three years, Lisa’s tasks consisted primarily
with herself at work and takes pride in being a
of janitorial duties such as cleaning windows,
role model for others.
display cases, and floors.
even more motivated. She is more competitive
“Customers and employees love her. She is
“On days that Lisa was working, I could eat off
always smiling. Even when she is stressed or
the floors,” explained Joshua Jones, regional
doesn’t feel well, she never shows it,” said Cheryl
manager for Goodwill. “I believe in placing the
Wall, manager of the Columbia Goodwill store.
right people in the right positions, and Lisa was exceptional at her job. I told her I was very proud of her work, but I believed she could master new skills that would make her even
Because Lisa has diabetes, she values the flexibility in her job to take breaks for sitting and resting. While she also appreciates the work-life
more successful.”
balance Goodwill provides, perhaps the most
Recently, Lisa learned to sort and hang clothing,
part of a team.
organize housewares, and work as a donation attendant to accept donations and offer receipts to donors. Of all her new duties, hanging clothes has become her favorite.
important thing to Lisa is the feeling of being
“If I ever took a trip, I would take all of my co-workers with me,” she said. “They are one more reason I love my job here at Goodwill.”
43% OF GOODWILL EMPLOYEES
REPORT HAVING A
DISABILITY.
LEXINGTON, KY
WILLIAM
W
illiam was incarcerated in 1988, and for 26 years, he prayed for a second chance. He swore to himself that if he was ever released, he’d be a better man. In 2008, William attended a pre-release program where he met Sharrieffa Blair, employment specialist at Goodwill Industries of Kentucky. Sharrieffa’s trademark slogan, “If you want to barbeque, come see me. If you want to mildew, don’t waste my time,” resonated with William. “I saw the look in her eyes,” William said. “She was serious.” When William was released from prison in 2014, he didn’t have a home, job, or driver’s license. His only priority was finding Sharrieffa. William asked a friend to drive him from eastern Kentucky to Lexington, and they stopped at the first Goodwill location they could find. Miraculously, it was the office where Sharrieffa works. With confidence, William walked into Sharrieffa’s office and said, “I’m ready to barbeque.” “When he first came to me, I saw the look in his eyes,” Sharrieffa said. “He was ready.”
Together, William and Sharrieffa set numerous goals, the first of which was to find employment. Because Goodwill has strong partnerships with employers in the community, Sharrieffa was able to refer William for a job. “I would never refer someone I didn’t believe in, because they are branded with Goodwill’s name,” Sharrieffa said. “But I trusted William with my life.”
One week after his release, William was employed. Humbled to have been given a chance, William worked hard to become a valuable asset for his employer and quickly proved his worth. His supervisor said, “I wish I could clone William to have four or five employees that work as hard as he does.” In the following months, William found a place to live, opened a savings account, received his driver’s license, and purchased a vehicle from the Goodwill Cars to Work® program. Having a vehicle has allowed William to work more flexible hours, reconnect with society by attending church and community service events, and, most importantly, visit the doctor. As a diabetic, William relies on regular checkups to stay healthy. Establishing credit was one of William’s greatest concerns, and he asked Sharrieffa to help him set up automatic payments for his bills. To date, William has not been late on a car payment. Automatic bill pay was just one new thing William had to learn as he adjusted to life outside of prison. Between advancements in technology and the passing of his parents, William compared his transition into society after 26 years of incarceration with being dropped off on a deserted island. “If Goodwill didn’t exist, I’d probably be back in prison,” he said. “They taught me how to start over. I am very blessed.”
535 EX-OFFENDERS PARTICIPATED
IN GOODWILL PROGRAMS IN 2015.
SHEPHERDSVILLE, KY
ASHLEY
B
efore her grandmother passed away
Immediately after her accident, Ashley enrolled
unexpectedly in 2012, providing her
in Goodwill’s community employment program3,
care was Ashley’s full-time job. Without
where she worked one-on-one with a counselor
a driver’s license and with only limited
to set and achieve financial goals regarding
work experience, Ashley enrolled in the
her loan.
Power of Work program. 1
“Three days after the accident, I was back to
Through the program, Ashley completed
work,” Ashley said. “Goodwill had a stool ready
a mock interview with the manager of the
for me, and all of my coworkers provided so
Shepherdsville Goodwill store. Within two weeks
much emotional support. I feel immensely
of her interview, Ashley was placed at the store
blessed to work for such a supportive
as a temporary worker through GTS Staffing2,
organization.”
a service of Goodwill. In February 2013, Ashley was promoted to assistant manager. That same month, she earned her driver’s license and transitioned off government assistance. “Gaining independence meant so much to me,” Ashley said. “As a single mother, I am so proud that I have the ability to provide for my daughter.” In May 2015, Ashley experienced a major setback after a car accident resulted in a broken leg and surgery. In order to afford the full cost of medical
The Power of Work program—funded by KentuckianaWorks and operated by Goodwill—matches eager, willing, and prepared workers with employers. Participants receive skill assessment and job readiness training so they are able to smoothly transition into employment.
1
2 GTS Staffing helps people with disabilities or other disadvantages find temporary jobs with the ultimate goal of full-time employment.
3 The community employment program provides job coaching and support for Goodwill employees in an effort to help them maintain and succeed in their employment.
SINCE 2008, THE POWER OF WORK PROGRAM HAS PLACED
procedures, Ashley applied for and received an interest-free loan through Goodwill Industries Volunteer Services, an organization that raises money to support Goodwill’s employees and programs.
KENTUCKIANS INTO JOBS.
LOUISVILLE, KY
JASON
F
or 15 years, Jason was, in his words, a “functioning drug addict.” Able to maintain a successful career in construction, he didn’t consider his addiction a problem until drugs made his life unmanageable.
“Eventually, I crossed a line,” he explained. “For years, I was using drugs for fun, but then I began taking them to survive.” With substance abuse controlling his life, Jason made decisions that resulted in a three-year prison sentence. After his release, he was placed at Community Transitional Services, a drug treatment center in Louisville, for six months before relocating to a local sober living home. There, he remained clean for an additional eight months. Jason regularly searched for employment opportunities but was unsuccessful with a felony on his record. “I was a hopeless drug addict who detoxed on a jail floor,” Jason said. “I was scared. I wasn’t functional. I had no confidence. I knew I needed to get a job, but I didn’t know how to ask for help.” In March 2014, Jason saw a flyer at his sober living home for Reentry by Design*, a program that offers employment services to individuals transitioning from the justice system to the workforce. Upon entering the program, Jason was introduced to Tom Saylor, employment specialist for Goodwill. “When I first met Tom, I was immediately comfortable,” Jason said. “Tom was concerned for me.
He was relatable; he knew why I was there and how to help.” When Jason entered the program, he described himself as “hopeless.” Tom agreed, adding, “I’ve never seen someone’s confidence so low.” Regardless, Jason was a model participant. He was consistently prompt and a meticulous note-taker. “When most people come into the program, there is a sense of urgency. They want to find a job,” Tom explained. “Jason’s case was a little different. Because of his anxiety and lack of confidence, he knew he wasn’t ready for employment.” Jason remained in the program for six months, working on confidence building, mock interviewing, and job searching. Before Jason completed the program, Tom set up an interview for him with Packers Sanitation Services, Inc. (PSSI). Jason was immediately hired and began working that very night. After only one month at PSSI, Jason was promoted to a training position. One year later, he was promoted to a team lead, training four employees at a time. Jason was recently offered a supervisory position but temporarily declined until he stabilizes his current team. “Tom is the reason I have a job,” Jason said. Tom’s reply? “I may have opened the door for him, but he walked through it.” *Funding for the Reentry by Design program is provided by the U.S. Department of Justice, through the Kentucky Department of Corrections, and is an initiative of KentuckianaWorks and operated by Goodwill Industries of Kentucky.
IN 2015, THE REENTRY BY DESIGN PROGRAM
HELPED 48
EX-OFFENDERS
FIND EMPLOYMENT.
2015 LOCAL IMPACT IN 2015, GOODWILL
EMPLOYED INDIVIDUALS WITH A DISABILITY
OR OTHER DISADVANTAGE.
SERVICES PROVIDED Education Improving Access to Work Employee Support Job Preparation & Placement Referrals & Benefits Analysis
WEST
EAST
TOTAL
85 34 119 1,471 1,203 2,674 268 233 501 4,038 555 4,593 9,896 6,018 15,914
23,801
JOB PLACEMENTS
WEST
EAST
TOTAL
2,154 1,280 3,434
TOTAL EXPENSES & COMMUNITY REINVESTMENT $54,231,621 Program Services
$42,178,237
77.77%
Providing Support for Programs
$6,421,084
11.84%
Fundraising
$606,600 1.12%
Other
$168,788 0.31%
Reinvested into the Community
$4,856,912
8.96%
RECEIVED MORE THAN
$17,424,734
18,719,662
PAID TO EMPLOYEES
POUNDS
$715,000
DIVERTED FROM LANDFILLS
IN MISSION-RELATED GRANTS
WITH A DISABILITY OR OTHER DISADVANTAGE
WE WELCOMED
1,157,636 DONORS AT OUR STORES
FOR RECYCLING
AVERAGE WAGE
GOODWILL
OF PROGRAM PARTICIPANTS
PARTNERED WITH
OUTSIDE OF GOODWILL
PLACED INTO JOBS
EMPLOYERS TO PUT KENTUCKIANS TO WORK
For detailed information about Goodwill’s $54.2 million in revenue, please visit www.goodwillky.org to view our IRS Form 990.
THANK YOU FOR HELPING US CONTINUE... Dr. & Mrs. Neil D. Adams
Ms. Vicky Bond
Mr. & Mrs. David D. Cobb
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Advanced Business Solutions
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Combined Federal Campaign of the Red River Valley
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Brasch Constructors
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Fultz Maintenance, Inc.
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Fund for the Arts
Auto Trader
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The Community Foundation of Louisville
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Mrs. Betty D. Brown
The Community Foundation of South Central Kentucky
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The Courier-Journal/ Gannett Foundation
Eagle Paper, Inc.
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GE Foundation
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The Glenview Trust Company
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Mr. James Dale Creech
Mr. Ray C. Eigelbach
Mrs. Erin Gold & Mr. Billy McCoy
Dr. Marsha L. Berry
Brown-Forman Corporation
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Goodwill Industries International
Bio-ConSult, Inc.
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Ms. Susan Carrell
Mr. Bobby K. Darnell
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Mr. Howard Carter
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Mr. Willis S. Evans
Mr. & Mrs. William K. Blevins
Mr. & Mrs. Agnes Carty
Ms. Anne C. Deaven
Ms. Marticia Falco
Bluegrass Mobile Home Park
Mr. David Chapman
Ms. Sara Demling
Mr. & Mrs. David H. Filley
BMW North America
Mr. James E. Childers
Ms. Joanne B. Dempster
Mr. F. Robert Fleck
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Ms. Mildred Close
Mr. & Mrs. Ralph Dennis
Ms. Patricia S. Foppiano
Goodwill Industries Volunteer Services Mr. Leo A. Goss Mr. Edward Griffin Ms. Eleanor Guderian Guthrie/Mayes Public Relations Mr. & Mrs. Stuart M. Hale Mr. Dan Hall Ms. Judith Hall Ms. Jeanette Hamilton
Mr. & Mrs. William D. Hammer
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Mr. & Mrs. David Kling
Ms. Marilyn K. McHugh
Ms. Doris Oechsle
Ms. Carolyn Handley
Mr. & Mrs. Charles Hulick
Ms. Martha Kloufetos
Mr. John McMurry
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Mr. Rogers C. Hunt
Ms. Jane Knowles
Mrs. Doris B. McQuese
Ms. Lois M. Ohara
Ms. Rose M. Hargadon
Ms. Sharon V. Hurley
Mr. Richard M. Knox
Ms. Faith P. Mercke
Old National Bank
Ms. Judith E. Harris
Mr. Morris W. Ingram
Mr. Kenneth Kolbrook
Mrs. Carolyn B. Mervis
Mr. & Mrs. Dwight Olsen
Mr. & Mrs. David R. Hartman
Iroquois Hill Post 6182
Mr. A.M. Krebs
Mr. Al T. Metz
Mr. John M. Osborne
Ms. Angela Hasty
Mr. Theodore J. Ising
The Kroger Company
Dr. Carl Metz
Mr. & Mrs. Raymond S. Ott
Mr. & Mrs. Frank L. Hausman
Ms. Mary N. Jackson
Mr. & Mrs. Michael Kull
Dr. & Mrs. Michael J. Meuler
Ms. Marianne Overley
Mr. & Mrs. John V. Hayes
Dr. & Mrs. Thomas James
KYK Marketing
Ms. Evelyn Meyer
Ms. Joe Anne K. Overstreet
Mr. Dwight Haygood
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Mr. Charles F. Lambert
Mightily
Ms. Margaret E. Page
Haystak
Ms. Jeanna Jones
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Mr. & Mrs. Kenneth Panke
Ms. Evelyn C. Hearne
Ms. Rose Jones
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Mr. & Mrs. David W. Miller
Ms. Marlene Z. Pardee
Mr. & Mrs. Herbert Heck
Jones & Freeman Partnership
Mr. & Mrs. William C. Lattis
Ms. Anita Mills
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JPMorgan Chase Company
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Mr. & Mrs. Charlie Kane
Lile Plumbing
Mitsubishi Motors North America
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Moore and Scarry Advertising
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The Kenneth Reutlinger Foundation
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Mutual of America
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Key Oil
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Neace Lukens Insurance Agency
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Estate of Paul D. McDowell
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Mr. James E. Keene Ms. Bettie F. Kehrt KEMI Mr. John Kendall
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GIVING A HAND UP...
NOT A HANDOUT. Mr. Richard E. Rampon
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United Parcel Service
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Reynolds & Reynolds
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Stoll Keenon Ogden PLLC
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WAVE 3
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Swope Auto Group, LLC
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Ms. Gloria A. Sanner
Mr. & Mrs. Willard Southerland
Rev. I. Glenn Todd III
Mr. Alan K. Whitworth
Mr. & Mrs. William Schardein
Mr. & Mrs. Robert M. Spragens
Mr. & Mrs. Lawrence and Rose
Dr. Thomas A. Widiger
Richard R. Barker Charitable Foundation
2015 BOARD OF
DIRECTORS OFFICERS
Amy Luttrell President & CEO Goodwill Industries of Kentucky
Charles F. Lambert III Chairperson Clayton & Lambert Manufacturing Co.
Linda Scholle Cowan First Vice Chairperson Attorney
Emily Ledford Lawrence Second Vice Chairperson The Glenview Trust Co.
Ellie Kerstetter Secretary Ellie Kerstetter, PSC
Jeanna L. Jones, CPA Treasurer Strothman & Company
B OA R D M E M B E R S Jason C. Groneck GBBN Architects
David H. Hinton Venture Resource
Faith P. Mercke AAB Properties, LLC
Ted Smith Louisville Metro Government
Daniel Hall University of Louisville
Charles J. Kane Ret., 2nd Generation Capital, LLC
Mark D. Rorer United Parcel Service
William D. Stout, CPA, PhD University of Louisville
Dwight L. Haygood, Jr. Brown-Forman Corporation
Jeffrey V. McGowan, CPCU USI Insurance Services, LLC
Ron Santella Hillerich & Bradsby Co.
WE ARE HERE WHEN JOB SEEKERS HAVE TAKEN A HARD LOOK AT WHO THEY ARE, WHERE THEY WANT TO GO, AND WHAT THEY WANT TO BE. WE ARE COMMITTED TO HELPING EACH OF THEM FIND THEIR WAY.
Administrative Office 1325 South Fourth Street Louisville, KY 40208 (502) 272-1700 www.goodwillky.org
2015 Annual Report Writing & Editing: Design: Printing: Photography:
Lauren Stahl, Heather Hise Cari Weller Publishers Printing Patrick Pfister, Pfoto.com
Goodwill Industries of Kentucky is accredited in Vocational Evaluation Services.
Insta
An Equal Opportunity Employer M/F/D/V