2022 Annual Report

Page 1

2022 Annual Report Goodwill it

2022 Annual Report

“I did enjoy the class and feel that this was an incredible opportunity to learn in-depth about the role that Production Assistants perform and how to do those duties.”
- Matthew S. Production Assistant Training
“The program is very dedicated and resourceful to inmates willing and wanting to make a change.”
*Stock images are used to protect privacy.
- Elijah M.
NextSteps

They say

As I take a moment to reflect on 2022, I can’t help but be humbled and grateful by what we as a team and organization were able to accomplish. With hustle and heart we exceeded our budget; we served 14,978 people and placed 1,314 people in the community; we launched a new Services program Next Steps and Google certifications; we received a three-year CARF accreditation; remodeled our Outlet, San Mateo and Coors locations; moved corporate offices and relocated ecommerce; implemented several employee wage increases; turned our mission toward our employees by providing internal case management, mentorship and training opportunities, and launched the GED program; improved our transportation fleet; and began the ground work to implement new sustainability efforts. This list is not all inclusive and represents just some of the major accomplishments. As we move into 2023 you will continue to see Goodwill grow. There are plans for new Services initiatives and programs; additional stores; new sustainability efforts; a new ecommerce platform and upgrades to our technology infrastructure.

In addition, we continue to recognize that our employees are the heart of our organization and we could not fulfill our mission without each and every one of them. I continue to be inspired by their capacity for caring, hard work, and commitment to our vision for all New Mexicans. I am also extremely grateful for an engaged Board of Directors, loyal customers and donors, and our community partners. Together we will go far!

In continued service and gratitude,

2022 Leadership

Officers

Chris Clepper, Chairperson

Bill Focke, Treasurer

Brian McMath, First Vice President

Molly Calvani Butkus, Secretary Members

John Briscoe

Stephen R. Byrd, Past Chairperson

Thomas Cooper

Linda Davis

Leif Gregory

Amanda Guth

Hazel Tull-Leach

Stephen Ingram, Past Chairperson

Bryan Ross

James Sheridan

Lorin Saavedra

Rhiannon Samuel

Brandon Writtenberry

Executive Staff

President and CEO - Shauna Kastle

Chief Financial Officer - Tom Downey

Chief Administrative Officer - Leo Tafoya

Employee Engagement Director - Steve Wachter

Services Director - Sesha Lee

Regional Retail Director - Jody Tucker

Regional Retail Director - Michele Northcutt

Regional Retail and E-Commerce Director - Tiffani Anderson

...
“If you want to go fast, go alone. If you want to go far, go together.”

Our Programs by the Numbers

9,188,016

“I did enjoy the class and feel that this was an incredible opportunity to learn in-depth about the role that Production Assistants perform and how to do those duties.”

“The

program is very dedicated and resourceful to inmates willing and wanting to make a change.”
*Stock images are used to protect privacy. Total People Served in 2022 14,978 People Placed in Community Employment 1,314
- Elijah M. NextSteps
Veteran Family Services 137 Production Assistant Training 122 Gateway to Work 359 Supportive Services for Veteran Families 610 Senior Community Service Employment Program 182 GoodJobs 2,298 TrialWorks 48 Homeless Veterans’ Reintegration Program 281 Third Party Assessments 2,096 Next Steps 102 People Served by More than One Program 2,441 Pounds
of Landfills
of Materials Recycled and kept out
What we expect in 2023
1,500 in Community Employment PROVIDE 700 Instances of Skills Training
14,300 People by Goodwill’s Programs and Services HAVE 18,500 Point of Mission Outreach
PLACE
SERVE

Goodwill it

Locations

Specialty Stores

GoodThreads

3401 NM-528

(505)253-9950

Outlet 5000 San Mateo Blvd NE

(505)881-6566

E-Commerce

5000 San Mateo Blvd NE

(505)881-6030 x1171

Albuquerque 5000 San Mateo Blvd NE

(505)881-6612

11500 Menaul Blvd NE

(505)998-2894

7120 Holly Ave. NE

(505)998-2894

6636 Caminito Coors NW

(505)899-9790

Bernalillo

1021 Venada Plaza Dr.

(505)404-2277

Clovis 2005 N. Prince St.

(575)762-7995

Espanola

628 N. Riverside Dr.

(505)446-2300

Farmington

1861 N. Hutton Rd.

(505)326-6203

Gallup

1820 E. Highway 66

(505)863-9217

Los Lunas

201 Desert Willow Rd.

(505)994-0286

Rio Rancho

2003 Southern Blvd SE

(505)892-0215

Roswell 2601 N. Main St.

(575)622-5500

Santa Fe 3060 Cerrillos Rd.

(505)424-9726

Goodwill

Goodwillit.org

Industries of New Mexico is on a mission to provide skills training, job development and social services to New Mexicans.

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