As we close another remarkable year at Goodwill Industries of New Mexico, I am filled with gratitude and admiration for the collective efforts that have propelled us forward in our mission to provide job development, skills training, and social services to New Mexicans.
This past year, we served 21,538 individuals through our robust programs and services, successfully placing 1,556 in community employment. These accomplishments were made possible through the expansion of our NextSteps program, creation of our JumpStart program, the full implementation of Caseworthy (client tracking software) across all programs, and the re-launch of GoodSkills classes, to name just a few.
In 2023, we deepened our community engagement through events like the First Annual Employer Summit, and Unity for Heroes fair, alongside a resource fair inside the Grants Men’s and Women’s Prison Facilities. These efforts highlighted our role as a pivotal connector among individuals, employers, and supportive services.
GOODWILL PROGRAMS BY THE NUMBERS
COMPREHENSIVE SERVICES
502 Homeless Veterans’ Reintegration Program
3,072 GoodJobs
We completed the second year of our 2022-2024 Strategic Plan, achieving 86% of our objectives! The successful implementation of Microsoft 365 and Teams SharePoint across the enterprise and the development of our employee Intranet site were monumental steps forward in leveraging technology for the agency. Our sustainability efforts were equally groundbreaking, with the submission and receipt of the DERA grant, in partnership with the New Mexico Environment Department, allowing for the integration of electronic (EV) tractors into our operations. This initiative, alongside our e-waste recycling event with Pojoaque Pueblo, and continuous statewide recycling efforts that resulted in diverting over 9 million pounds from the landfill, underscore our organization’s commitment to environmental stewardship.
Looking ahead to 2024, “opportunity” is our guiding light. With the foundation laid in 2023, we are poised to expand our impact, reaching more individuals, innovating our services, and strengthening our community partnerships.
In closing, I extend my deepest thanks to each of you for your continued belief in our mission. Together, we have created a legacy of service and impact that fuels our drive towards even greater achievements.
In continued service and gratitude, Shauna Kastle, President and CEO
1,898
133
COORDINATED SERVICES
15,376 additional points of assistance to the community through referrals to partners such as Albuquerque Public Schools, classroom instruction and skills training, and access to on-site training centers.
HELP FOR A UTILITY BILL TURNS INTO THE OPPORTUNITY OF A LIFETIME
In the spring of 2023 Ken Calles was working to care for his disabled mother. Due to the insurance benefits she received, he could not be compensated as an in-home caregiver, and just couldn’t make ends meet any longer. “I had a little bit of money in the bank, but I just didn’t have enough for day-to-day expenses,” he shared. His next stop was a nearby church to ask if they could help him pay his utility bill. According to Ken, a gentleman at the church said he could not help with the bill, but he could help him find a job. “I said yes!
That is exactly what I need.”
Ken was directed to Goodwill where a Career Specialist from the GoodJobs program stepped right in. “Monica was so smart and was amazing,” he said. As a participant in the program, Ken received one-to-one coaching and assistance to find a job that was the right fit for him. “I investigated several jobs, but they weren’t quite right,” he said. Undeterred, Monica found a position at Home Depot, and with her help, Ken applied and got the job, and began working there in June of 2023.
Ken now works full-time and loves his job. And it doesn’t hurt that he now has full benefits, access to a 401K plan and even stock options.
And the cost to Ken for Goodwill’s help?
Absolutely nothing. “This has completely changed my life. To be honest, I think I might have given up completely without Goodwill. I still can’t believe what they did for me.”
1,556
21,538
9,029,251
Locations
Specialty Stores
GoodThreads
3401 NM-528 (505)-253-9950
Outlet
Albuquerque 5000 San Mateo Blvd NE (505)-881-6612
11500 Menaul Blvd NE (505)-998-7860
6001 Lomas Blvd. NE
Suite R (505)881-6751
700 Juan Tabo Blvd. NE
Farmington
1861 N. Hutton Rd. (505)-326-6203
Espanola
628 N. Riverside Dr. (505)-446-2300
5000 San Mateo Blvd NE (505)-881-6566
E-Commerce
1201 S. Renaissance (505)-881-6612
7120 Holly Ave. NE (505)-998-2894
6636 Caminito Coors NW (505)-899-9790
2023 Leadership Members
John Briscoe
Stephen R. Byrd
Thomas Cooper
Linda Davis
Leif Gregory
Ashley King
Mason Martinez
Bryan Ross
James Sheridan
Lorin Saavedra
Rhiannon Samuel
Brandon Writtenberry
Molly Calvani-Butkus
Officers
Chris Clepper, Chairperson
Suite B (505)881-6792
Bernalillo
1021 Venada Plaza Dr. (505)-404-2277
Clovis
2005 N. Prince St. (575)-762-7995
Hazel Tull-Leach, Vice Chairperson
Bill Focke, Treasurer
Brian McMath, Secretary
Executive Staff
President and CEO - Shauna Kastle
Chief Financial Officer - Tom Downey
Chief Operations Officer - Frank Holland
Chief Services Officer - Sesha Lee
Chief Administrative Officer - Melissa Stock
Gallup 1820 E. Highway 66 (505)-863-9217
Los Lunas 201 Desert Willow Rd. (505)-994-0286
Carlsbad
1108 Pierce St. (505)-884-3157
Rio Rancho
2003 Southern Blvd SE (505)-892-0215
Roswell 2601 N. Main St. (575)-622-5500
Santa Fe 3060 Cerrillos Rd. (505)-424-9726
Goodwill Industries of New Mexico is on a mission to provide skills training, job development and social services to New Mexicans.
Goodwillit.org
