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FOREWARD Kenya has a rich tourism resource base with its magnificent coast line, 60 national parks and reserves, and many other breathtaking attractions all over the country. This has made tourism an important economic activity in Kenya and members of KAWT are cognizant of the deliberate efforts by the Government to boost the industry through policies and investments. I am happy to present to members of KAWT the strategic plan (2019-2023) as a tool guiding the operations of our Association for the next five years. The strategic plan (2019-2023) redefines the shared purpose for existence and the long-term goals. It identifies the key Strategic goals, Strategic objectives, Strategies and Resource requirements for KAWT. This strategic plan has been developed in line with the provisions of vision 2030 and the Second Medium Term plan (2013-2017), the Ministry of Tourism, the constitution of Kenya 2010 and our current strategic plan (2011-2018) alongside other legal and policy documents. Consequently, this strategy is guided by the following four broad key result areas identified during the stake holder’s engagement; • To unite and mobilize women in the tourism and hospitality sector to take an active role in the promotion of tourism in Kenya and come
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up with programs that promote and enhance social harmony.
• To advocate among women the spirit of self-esteem, self-confidence, self-reliance and self-improvement to enhance women’s overall competence and development. • To participate in the formulation of laws, regulations and policies concerning women and children thus promoting implementation of national programs for their development and overall well-being. • To develop and grow the association through engagement in member activities that will generate income internally and sustain the association`s operations. Finally, I take this opportunity to thank the National and County Governments for their continued support, the executive committee, members and all other stake holders who participated in developing this strategy. Yours Sincerely,
Jane Adam Chair Person, Kenya Association Of Women In Tourism
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KAWT STRATEGIC PLAN 2019-2023
EXECUTIVE SUMMARY
THE PLAN IS OUTLINED IN SIX CHAPTERS AS FOLLOWS;
Chapter One describes the Historical and Background information of KAWT. The historical information of the Association set up, the overall development of tourism sector in Kenya, the current status as well as the achievement aided by the current strategic plan. Chapter Two gives a clear overview of the past achievements of the association under the previous strategy, Challenges faced during the implementation, the SWOT analysis, stake holder’s analysis as well as the internal and external environmental scanning. Chapter Three describes the focus of this strategy; it defines the Vision, Mission, and the Association`s Core values. This chapter also stipulates
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the Strategic goals, Strategic objectives and the Strategic implementation matrix Chapter Four outlines the institutional capacity and resource mobilization. It describes the staffing levels of KAWT which shows the governance structure, the organization structure, resource mobilization and flow of utilization. Besides it gives the estimates of resources required to effectively implement the strategy over the five years under consideration.
Chapter Five describes the strategy implementation. In this chapter the implementation process is explained in detail by breaking the process into; before implementation, during the implementation and after implementation procedures. The activities to be involving at each level of implementation to ensure that every player knows what is required at each level are stated. Chapter Six describes the Monitoring and Evaluation Processes. This chapter stipulates the timing of monitoring and review of the strategy and the end of the strategy evaluation. Constant monitoring and review are important during the implementation phase to ascertain whether the strategy is on the track or not while end term evaluation is important to check the level of achievements and the challenges faced during the implementation process.
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KAWT STRATEGIC PLAN 2019-2023
VISION To be the Preferred Credible Voice and Choice for Women in the Tourism and Hospitality Industry.
MISSION To be the Professional Platform for Women`s Empowerment through Building and Growing the Association, Policy Advocacy, Inclusion and Participation, Capacity Building and Strategic Partnerships.
CORE VALUES 1. Integrity and Transparency 2. Service Quality Excellence and Commitment 3. Social and Environmental Responsibility 4. Innovation 5. Partnerships
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TABLE OF CONTENTS FOREWARD. VISION MISSION TABLE OF CONTENTS CHAPTER ONE: HISTORICAL AND BACKGROUND INFORMATION 1.1. Background 1.2 Development of the Tourism in Kenya 1.3.1 Achievement vs. Targets 1.3.2 Women Empowerment 1.4 Review Methodology of the existing Strategic Plan CHAPTER TWO: SITUATIONAL ANALYSIS 2.2 Achievements from the Current Strategic Plan (2011-2018) 2.3 Challenges faced by KAWT 2.4 Lessons learnt from the Past 2.5 SWOT Analysis (Strengths, Weaknesses, Opportunities and Threats) 2.5.1 Strengths 2.5.2 Weaknesses 2.5.3 Opportunities 2.5.4 Threats 2.6 External Environment 2.6.1 Political Environment 2.6.2 Economic Environment 2.6.3 Social Cultural Environment 2.6.4 Technological Environment 2.6.5 Physical Environment 2.6.6 Legal Environment 2.7 Stake Holders Analysis CHAPTER THREE: STRATEGIC FOCUS 3.1Introduction 3.2.2 Vision: 3.2.3 Mission:
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3.3 Key result Areas/Strategic Goals
14
i. Build and Grow the Association
14
ii. Policy Advocacy, Inclusion and Participation
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iii.
14
Capacity Building
iv. Strategic Partnerships
14
v. Resource and Sustainability
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3.4 Key Strategic Objectives (SOB)
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3.5 Aligning Strategic Objectives to the Strategic Goals
15 CHAPTER FOUR: INSTITUTIONAL CAPACITY AND RESOURCE MOBILIZATION 16 4.1 Staffing Levels 16 4.2 Organization Structure: KAWT Organization Structure
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4.3 Resource Flow and Utilization
18
CHAPTER FIVE: STRATEGY IMPLEMENTATION
19
5.0 Introduction
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5.1 Before Implementation
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5.2 During Implementation
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5.3 After implementation
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CHAPTER SIX: MONITORING AND EVALUATION
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6.1 Introduction
20
6.2 Yearly Review
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6.3 End Term Review
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6.4 Monitoring and Evaluation Methodologies
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6.5 Budget Monitoring
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APPENDICES
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APPENDIX 1 STRATEGIC TEAM
22
APPENDIX 2: STRATEGIC PLAN IMPLEMENTATION MATRIX
23
APPENDIX 3: WORKPLAN/ACTION PLAN
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ABBREVIATIONS AGM
Annual General Meeting
CEO
Chief Executive Officer
CSI-
Community Social Investment
KAWT-
Kenya Association of Women in Tourism
KEPSA-
Kenya Private Sector Alliance
KAHC
Kenya Association of Hotelkeepers & Caterers
KICC-
Kenyatta International Conference Centre
KUC-
Kenya Utalii College
KTB-
Kenya Tourism Board
KTF-
Kenya Tourism Fund
KWS-
Kenya Wildlife Service
MICE-
Meetings, Incentives, Conferences & Events
PESTEL-
Political, Environmental, Social, Technology,
Economic and Legal factors
SRC-
Salaries and Remuneration Commission
SOB-
Strategic Objective
SWOT-
Strength, Weaknesses, Opportunities, Threats
TRA-
Tourism Regulatory Authority
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KAWT STRATEGIC PLAN 2019-2023
CHAPTER ONE: HISTORICAL AND BACKGROUND INFORMATION 1.1. BACKGROUND The Kenya Association of Women in Tourism (KAWT) is a not-for-profit association, whose primary mandate is to provide a platform for women’s empowerment through engagement, employment and participation in the tourism industry. The first strategic plan for the KAWT ran from 2011-2018. Operations of KAWT are guided by Four Pillars as shown below; • Building and Growing the Association, • Policy Advocacy, Inclusion and Participation, • Resource and Financial Sustainability • Strategic Partnerships. These pillars were summarized after identification of the following objectives: • To unite and mobilize women in the tourism and hospitality sector to take an active role in the promotion of tourism in Kenya and come up with programs that promote and enhance social harmony. • To advocate among women the spirit of self-esteem, self-confidence, self-reliance and self-improvement to enhance women’s overall competence and development.
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• To participate in the formulation of laws, regulations and policies concerning women and children thus promoting implementation of national programs for their development and overall well-being.
1.2 DEVELOPMENT OF TOURISM IN KENYA Tourism in Kenya dates to pre-independence days and as recorded in history as early as the 1930’s (Tourism in Kenya). In the early day’s tourist visited to take part in gaming such as hunting, Sun, Sea and Sand was one of the tourism products offered by Kenya’s tourism industry then. Global
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KAWT Strategic Plan 2019-2023
Leaders like The Queen of England, Queen Elizabeth II and the President of the United States of America Theodore Roosevelt were the key dignitaries recorded as early tourists. The tourism industry has evolved with the emergence of new forms of tourism for the country; including Domestic Tourism, Agro-Tourism, Eco-Tourism, Cultural Tourism, Business Tourism and Sport Tourism. Economically, Kenya enjoys a multiplier effect where the tourism industry is heavily dependent on other industries in Kenya to be a successful industry that caters to its tourist.
Vision 2030 identifies tourism as one of the key pillars of the economy that will drive the economy towards the vision 2030 target. According to the World Travel and Tourism Council, travel and tourism contributed to 9.8% of the GDP in 2016 with an estimated growth of 3% by 2027 this is in tandem with the Second Medium Term Plan (Second MTP 2013-2017) which projected a 10% contribution of tourism to the country`s GDP by end of 2017. In terms of employment it contributed 3.4% of the total employment in 2016 with an estimated value of 3.3% increase every year for the next 10 years. This includes employment by hotels, travel agents, airlines and other passenger transportation services. (Kenya Travel and Tourism Impact 2017). To ensure that Kenya is a preferred destination of tourists, the industry
has developed diverse range of tourism products that cater to many types of tourism as mentioned previously. The country is heavily focused on maintaining its natural aspect as well as developing in a sustainable manner keeping with its eco-tourism trend as its foremost tourism product as well as putting security as the main agenda for both local and all the bonders. Overall the tourism industry is slowly increasing despite the negative factors that affect the operations of the industry. The Tourism Sector Plan (2013-2017) provides a detailed elaboration of the tourism policies, programs and projects while cognizant of the global, regional and national socio political, technological and economic environment. The sector made tremendous strides during the First and Second MTP through implementation of
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key programs and flagship projects which ensured that key indicators of the sector performance remained on the upward trend. To sustain the achievements, the Government has continued to provide an enabling environment for continued flow of resources for investments into the sector that has helped to improve on tourism infrastructure and to raise the quality of hospitality services in the country. With the goal of putting Kenya among the top ten long-haul tourist destinations in the world offering high-end, diverse and distinctive visitor experience, the sector will continue with destination marketing among both the traditional and emerging source markets. Regional and domestic markets will be given the necessary attention. Despite all the above achievements, the sector has faced a certain challenge’s such as; - Lack of inclusion and meaningful participation of the people in policy making and product development. As a result, the nationals act negatively towards certain tourism activities and deface or destroy the infrastructure in their counties intended to facilitate tourism growth and development. - Negative impact on our culture –the influx of foreign tourists and socialization with the locals has led to erosion of some of our cultural mores and values leading to increase in sex tourism and child prostitution among other vices - Terrorism threat is another challenge caused by constant threats and the insurgence of the AlShabaab militants. This has prompted countries to issue negative travel advisories to Kenya negatively affecting the tourist arrivals from our traditional source markets.
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KAWT STRATEGIC PLAN 2019-2023
1.3 RATIONALE FOR THE REVIEW OF THE EXISTING STRATEGIC PLAN 1.3.1 ACHIEVEMENT VS. TARGETS KAWT has been operating under the strategic plan that was developed in 2011. An evaluation of the strategy reviewed that most of the strategic objectives have been achieved successfully. By comparing the achievements vs. the targets, we note that the strategy implementation was a success albeit the challenges highlighted in chapter two of this strategic plan. It was considered necessary to review the earlier strategy to identify the gaps that would guide in formulating strategic goals and objectives in doing so, new strategies with prioritized objectives have been adopted to enable successful implementation which will lead to realization of the vision association.
1.3.2 WOMEN EMPOWERMENT One of the key focuses for the association is the number of women who have been empowered by the association. The impetus of developing a strategic plan is to cement a roadmap that will enable the association to achieve her main aim of existence. This strategic plan will therefore focus more on empowering women while putting in place of all other support mechanisms which will facilitate the achievement of this goal.
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1.4 REVIEW METHODOLOGY OF THE EXISTING STRATEGIC PLAN This strategic plan was reviewed by a consultant hired by the association. Through deliberations with the CEO and the Executive Committee mandated by members to steer the planning process. Strategic Goals, Strategic Objectives, the Strategies and Activities which formed the basis for developing this strategic plan were identified by the team.
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CHAPTER TWO: SITUATIONAL ANALYSIS The tourism industry in Kenya remains vital for the continued growth of its economy. Over the past five years, the sector continues to account for about 10 per cent of the country’s national wealth. In the recent times tourism has maintained its position as one of the leading foreign exchange earners together with tea and horticulture. This achievement in terms of return on investment has been important to the tourism sector’s local and foreign investors as well as the government that has continuously funded tourism marketing and development. It is due to this contributions of the sector to the country’s economic growth that the government in its The Second Medium Term 2013-2017 provided the following target; Increase tourism arrivals from 1.7 million in 2012 to 3 million visitors by 2017; Increase tourism earnings from Kshs.96.02 billion in 2012 to Kshs.200 billion by 2017; Increase bed- nights by domestic tourists from 2.8 million in 2012 to 4 million by 2017; and develop an additional 30,000 beds in high quality accommodation facilities by 2017 spread throughout the country. The government recognizes the ability of the industry in employment generation in diverse areas of the economy ranging from semi-skilled jobs to highly skilled jobs. By its very structure comprising a mixture of small and large enterprise, the sector plays an equally critical role of fostering entrepreneurship development while at the same time catalyzing investments across other sectors of the economy. Equality is now a priority in the National Agenda, as shown by Agenda 4, of the current Constitution of Kenya 2010. Government commitments to deal with inequalities and the focus on tourism as an economic pillar in Vision 2030 will reinforce the association’s goals. Developed By Business Impact Consulting
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The growing number of skilled and credible pool of women professionals in the tourism industry provides an opportunity for KAWT to recruit them and continue growing the networks and expand room for experience sharing. KAWT aims at increasing the women visibility through participation in policies formulation and inclusion by the government in matters of national interests. The association highlights and mitigates risks that the sector poses to women’s economic, political and social wellbeing and provide a network and best practices sharing platform for development of our country’s economic engine through participation of women in tourism. In reviewing the strategic plan 2011-2018 an in-depth situational analysis of the association was carried out to examine the achievements, the challenges and lessons learnt. Stakeholders` analyses as well as SWOT and PESTEL models were adopted for assessment.
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2.2 ACHIEVEMENTS FROM THE CURRENT STRATEGIC PLAN (2011-2018) Since 2011, KAWT has achieved the following; I. Increase in Membership II. Women have been empowered III. Good leadership IV. Efficient management of the resources V. Teamwork exhibited by all players
2.3 CHALLENGES FACED BY KAWT I. Inadequate funding II. Lack of Secretariat offices III. Inadequate staffing IV. Competition from emerging associations V. Political pressures VI. Community and Prioritization of goals
2.4 LESSONS LEARNT FROM THE PAST Despite the challenges and achievements of the Association, the following lessons were learnt; I. Good leadership leads to growth. II. Teamwork is key to achievement of any goal. III. Mentorship programs is an enabler to responsible workers. IV. Lack of adequate funding affects the implementation of the strategy V. Active involvement of stake holders has created a sense of belonging and ownership of the hospitality industry. VI. Proper monitoring and evaluation initiatives make strategy implementation a success. VII. Adhering to the set goals, rules and regulations promotes better engagement and commitment by members.
2.5 SWOT ANALYSIS (STRENGTHS, WEAKNESSES, OPPORTUNITIES AND THREATS) Strengths and weaknesses are internal factors that affect the operations
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of the association while opportunities and threats are external factors that affect the Association`s well-being. Whereas internal forces can be eliminated and controlled, external factors cannot be eliminated by management, but programs can be adjusted in tandem with them. An analysis of SWOT and PESTEL (Political, Economic, Social-cultural, Technological, Environmental and Governmental/legal) was carried out and the following was noted;
2.5.1 STRENGTHS The strengths of the association are the following; i. Team work from all stake holders ii. Passion for work iii. Good governance iv. Control systems. e.g. Setting performance targets and evaluating results to ensure all deviations are addressed. v. Peaceful working environment vi. Political good will; support from the County and National government vii. Uniqueness in her mandate to empower women. viii. Committed and supportive membership ix. Setting of specific, measurable achievable, realistic and time bound x. Extensive partnerships and networks
2.5.2 WEAKNESSES i. Limited source of income streams ii. Inadequate staffing iii. Limited membership categories iv. Inadequate facilities e.g. the office space v. Over reliance in one source of income
2.5.3 OPPORTUNITIES i. Good reputation of Association ii. Political good will iii. Societal values e.g. Investment in CSI Programs
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KAWT STRATEGIC PLAN 2019-2023
iv. Networking and linkages v. Uniqueness vi. Support from the government vii. Committed membership
2.5.4 THREATS KAWT identified the following threats that should be eliminated in order to implement the strategy effectively i. Competition from other associations ii. Inadequate external support iii. Non-payment of membership subscriptions iv. Limited enforcement measures for members compliance v. Limited participation from the members.
2.6 EXTERNAL ENVIRONMENT The external environment analysis looks at the environment in which KAWT operates. This environment has either positive or negative influence on the achievements of the vision and mission. This analysis adopted the use of PESTEL (Political, Economic, Social –cultural, Technological, Environmental and Legal) to summarize the external environment
2.6.1 POLITICAL ENVIRONMENT The operations of KAWT are affected by the political performance since they affect tourism. Political goodwill continues to play a significant role in the development and wellbeing of the Association. Any change in the status quo will affect the Association either positively or negatively depending on the incumbent. This strategy assumed that status quo will prevail regardless of the change in the political arena and the association will continue to benefit.
2.6.2 ECONOMIC ENVIRONMENT The Association is highly influenced by the economic environment prevailing. High inflation rates forces the Association to prioritize on its activities despite some not being realized at all. This strategy considers this
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as one of key external forces that requires consideration since it has a big impact to the payments of Association dues by members.
2.6.3 SOCIAL CULTURAL ENVIRONMENT The Association operates in an environment where social and cultural activities are highly valued.
2.6.4 TECHNOLOGICAL ENVIRONMENT Technology changes have been very fast. Technology is very key in the tourism Industry today as everything has gone digital and all transactions are done via online platform. The Association has kept abreast to the dynamic environment by sensitizing her members on the changes. Development and regular update of the Association website has led to the Association increase in publicity and enhanced her outreach to both local and international.
2.6.5 PHYSICAL ENVIRONMENT The Association has friendly and supportive members who have consistently hosted the Association Secretariat in their offices enabling the Association to save while running its operations efficiently. The association`s activities have been a collective responsibility of all members and this goes hand in hand with the achievement of the Association’s vision and mission. It is however noted that due to the limited resources it has not been possible to secure the association office space.
2.6.6 LEGAL ENVIRONMENT Lack of specific laws on tourism operators has left members to join and exit the association without any recourse.
2.7 STAKE HOLDERS ANALYSIS The Association has both internal and external stakeholders who have interest in the Association. The following is the summary of the stakeholder’s analysis.
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STAKE HOLDER
STAKEHOLDER EXPECTATIONS
Members
• Quality Service, Member driven activities and Value addition • Relevant Programs
Staff
• Motivation and good staff welfare • Adequate compensation • Good working environment
Board
• Adequate support • Recognition
Government
• Transparency and accountability in use of resources • Alignment with the policy and regulations
The Community
• Good relations • Community Social Responsibility • Good care of the environment
Suppliers
• Prompt and timely payments • Fair consideration in their tendering • Good working relations
CHAPTER THREE: STRATEGIC FOCUS 3.1INTRODUCTION This Strategic Plan has been developed guided by KAWT`s Core Values, Vision and Mission statements. Vision defines the future whereas the Mission is a statement of a purpose which gives the reason for existence. The Core Values are those values held which form the foundation on which we perform work and conduct ourselves.
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3.2.2 VISION: To be the Preferred Credible Voice and Choice for Women in the Tourism and Hospitality Industry
3.2.3 MISSION: To be the Professional Platform for Women`s Empowerment through Building and Growing the Association, Policy Advocacy, Inclusion and Participation, Capacity Building and Strategic Partnerships
3.2.4 Institutional Core Values 1. Integrity and Openness 2. Service Quality Excellence and Commitment 3. Social and Environmental Responsibility 4. Innovation 5. Partnerships
3.3 KEY RESULT AREAS/STRATEGIC GOALS The following five critical and priority areas have been identified after the comprehensive situational analysis and the stakeholder’s workshop.
THE KEY STRATEGIC GOALS: i. Building and Growing the Association ii. Policy Advocacy, Inclusion and Participation iii. Capacity Building iv. Strategic Partnerships v. Resource Mobilization and Sustainability
3.4 KEY STRATEGIC OBJECTIVES (SOB) SOB1. Attain the membership of 350 members by the end of five years SOB2. Develop and maintain credible database of women in tourism SOB3. Get representation in at least 25 counties by 2023 SOB4. Get representation and participation of at least one member in these boards; TRA, KAHC, KICC, KUC, KTB, KWS, KEPSA, KTF,
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SOB5. Participate in policy formulation and amendment/reviews SOB6. Harness partnerships and collaborations for maximum impact in all the focal areas. SOB7. Identify and Implement Corporate Social Investment Policy SOB8. To build the capacity for potential members and students joining the tourism and hospitality industry SOB9. Achieve financial and operational self-sustainability.
3.5 ALIGNING STRATEGIC OBJECTIVES TO THE STRATEGIC GOALS STRATEGIC GOALS
STRATEGIC OBJECTIVES (SO)
Building and Growing the Association
SOB1.Attain the membership of 350 members by the end of five years
• Intensify membership drive • Recruit from the training institutions • Recruit from professional bodies • Source from non-active associations • Recruit 50 members every year
SOB2. Develop and maintain credible database of women in tourism
• Develop a template • Maintain and update the website and social media platforms regularly
SOB3. Get representation in at least 25 counties by 2023
• Recruit member’s in at least 3 counties per year
SOB4. Get representation and participation of at least one member in these boards; TRA, KAHC, KICC, KUC, KTB, KWS, KEPSA, KTF,
• Lobbying with high level network • Identify the Associations internal capability
SOB5. Participate in policy formulation and amendment/reviews
• Lobbying with high level network
SOB6. Harness partnerships and collaborations for maximum impact in all the focal areas.
• Recruit and sustain at least 5 part ners a year
SOB7. Identify and Implement Corporate Social Investment Policy
• Review the Corporate Social Investment
Capacity Building
SOB8. To build the capacity for potential members and students joining the tourism and hospitality industry
• •
Resource and Financial sustainability
SOB9. Achieve financial and operational self-sustainability
• Review annual subscription fees • Trainings- students, institutions, professional • Conferences • Fundraising through partners, cocktails, talks, auctions, annual dinner ball
Policy advocacy, inclusion and participation
Strategic Partnerships
STRATEGIES
Roll out training curriculum following the needs analysis Expand the curriculum to at least five counties a year
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CHAPTER FOUR: INSTITUTIONAL CAPACITY & RESOURCE MOBILIZATION 4.1 STAFFING LEVELS
Human resource is very important to any organization. The levels of achievement and success entirely depend on the quality of the staff the organization has. The following table summarizes the human resource structure of KAWT.
A. SECRETARIAT TITLE
PROJECTED YEAR 2019
PROJECTED YEAR 2020
CEO
1
1
1
1
1
Programs Membership
1
1
1
1
1
Admin and Accounts
1
1
1
1
1
TOTAL
3
3
3
3
3
PROJECTED YEAR 2021
PROJECTED YEAR 2022
PROJECTED YEAR 2023
B. BOARD MEMBERS PROJECTED YEAR 2019
PROJECTED YEAR 2020
Chairperson
1
1
1
1
1
Committee Chairs
5
5
5
5
5
Members
10
10
10
10
10
TOTAL
16
16
16
16
16
TITLE
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PROJECTED YEAR 2021
PROJECTED YEAR 2022
PROJECTED YEAR 2023
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B. MEMBERS CURRENT YEAR 2019
PROJECTED YEAR 2020
Members
100
200
250
300
350
TOTAL
150
200
250
300
350
TITLE
PROJECTED YEAR 2021
PROJECTED YEAR 2022
PROJECTED YEAR 2023
Note: Year 2019-2023 Show the projections
4.2 ORGANIZATION STRUCTURE: KAWT ORGANIZATION STRUCTURE AGM BOARD CEO
Program Officer-Admin and Accounts
Program OfficerMembership
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4.3 RESOURCE FLOW AND UTILIZATION Resource flow and utilization is very important in the implementation of any strategy. The strategy requires funding, human resource and time. The success of the strategy depends on the efficiency in allocation and usage of these resources. Estimates/ projections have been provided for the implementation of this plan after costing of each activity. The strategic plan will be funded by member activities, the Association income generating activities and fundraising through stakeholders.
THE TABLE BELOW IS SUMMARY OF 2019-2023 OPERATIONAL BUDGETS AMOUNT IN KENYA SHILLINGS ADMINISTRATION BUDGET PERIOD
YEAR 2019
YEAR 2020
YEAR 2021
YEAR 2022
YEAR 2023
Member Subscription
850,000
1,100,000
1,350,000
1,600,00
1,750,000
Member reg. fees
250,000
250,000
250,000
250,000
250,000
Trainings
1,057,500
1,255,250
1,483,775
1,747,253
2,196,798
Sponsored Workshops
500,000
500,000
500,000
500,000
500,000
Donations & Sponsorship
500,000
500,000
500,000
500,000
500,000
TOTAL INCOME
3,157,500
3,606,250
4,083,775
4,597,253
5,196,798
Salaries and Wages
180,000
180,000
180,000
780,000
780,000
Rent and Rates
240,000
240,000
240,000
240,000
240,000
Electricity and Water
24,000
24,000
24,000
24,000
24,000
Printing and Stationery
34,000
34,000
34,000
34,000
34,000
Training Expenses
416,000
442,400
471,440
503,384
538,522
Travelling
250,000
250,000
250,000
250,000
400,000
Miscellaneous
100,000
100,000
100,000
100,000
250,000
TOTAL EXPENSES
1,244,000
1,270,400
1,299,440
1,931,384
2,266,522
Surplus
1,913,500
2,334,850
2,784,335
2,665,869
2,930,276
Grow the Association
600,000
500,000
500,000
500,000
500,000
Policy Advocacy
250,000
250,000
250,000
250,000
250,000
Strategic Partnership
500,000
800,000
800,000
800,000
800,000
Capacity Building
400,000
600,000
600,000
600,000
600,000
TOTALS
1,750,000
2,150,000
2,150,000
2,150,000
2,150,000
Net Deficit
(I63,500)
(184,850
(634,335)
(518,869)
(780,276)
Incomes
EXPENDITURE
PROGRAM ACTIVITIES
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CHAPTER FIVE: STRATEGY IMPLEMENTATION 5.0 INTRODUCTION The implementation of the Strategic Plan will be guided by the strategic goals, strategic objectives and the strategies identified in chapter two. Proper mobilization of the association`s resources coupled with integrity, accountability, responsibility and effective monitoring and evaluation must prevail in order to achieve the goals.
5.1 BEFORE IMPLEMENTATION The responsible personnel per every strategic objective will i. Communicate the plan to all the implementers ii. Assign and communicate roles to all stakeholders iii. Mobilize resources and allocate them on timely basis iv. Communicate the annual work plans annexed to this document to ensure the targets are known v. Build up the capacity to implement the strategy vi. Develop the monitoring and evaluation tool
5.2 DURING IMPLEMENTATION i. Hold regular meetings to review the progress of the implementation ii. The Executive Committee will: iii. Review the strategy implementation annually and revise the strategies for the following year iv. Review and adjust action/work plans every end of year to avoid duplication or repetition of already achieved strategy v. Communicate the findings of the monitoring and evaluation to all
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KAWT STRATEGIC PLAN 2019-2023
20
stakeholders
5.3 AFTER IMPLEMENTATION The Executive Committee will conduct an in-depth review of the strategies and their implementation process and objectively identify the lessons learnt to form the basis for the next planning. The review will then be shared with all stake holders. Continuous review of the strategy will be done by all the team leaders while the final post implementation team evaluation will be done by an independent person not part of the implementation. The whole responsibility of implementation, monitoring and evaluation will rest on the Association`s principal.
CHAPTER SIX: MONITORING AND EVALUATION
6.1 INTRODUCTION A strategy cannot be complete without monitoring and then evaluation. Regular monitoring and evaluation are important to ensure that the planned goals are achieved. Monitoring will be done in every stage of implementation and the evaluation exercise will commence at the end of the strategy to examine whether all the goals were realized as planned.
6.2 YEARLY REVIEW This strategy will be reviewed every year to ensure that any deviation is
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21
KAWT STRATEGIC PLAN 2019-2023
corrected immediately it is detected. The actual will be compared with the work plan
6.3 END TERM REVIEW This will involve an independent reviewer who will evaluate every strategic objective against the achieved goals and report to the management. This is very important because an independent reviewer reduces biasness and gives an objective report. This also forms the basis for revision of the next strategic plan period.
6.4 MONITORING AND EVALUATION METHODOLOGIES i. Use of reports from County Chapter Chairs and Sub Committee Chairs ii. Observation method iii. Interviewing staff iv. Periodic checks v. Benchmarking methodology vi. Variance analysis vii. Compare the targets with achievements on yearly basis.
6.5 BUDGET MONITORING Monitoring budget is very important in strategy implementation. This informs the implementers whether funding is adequate or inadequate to complete the process. It should be done every December to ensure that there is no misuse or time laps due to lack of funds. Developed By Business Impact Consulting
KAWT STRATEGIC PLAN 2019-2023
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APPENDICES APPENDIX 1 STRATEGIC TEAM 1A: THE STRATEGIC PLANNING TEAM SERIAL NO.
NAME
DESIGNATION
1
Jane Adam
Chair Person
2
Priscillar Lagat
C.E. O
3
Rose Muigai
4
Faith Wathome
5
Angela Tilitei
6
Sophia Njagi
7
Florence Njau
8
Eunice Wanjiru
9
Maimuna Mohamed
10
Sophie Onyango
11
Katherine Muthuka
1B: THE STRATEGIC MONITORING AND EVALUATION TEAM SERIAL NO.
NAME
DESIGNATION
1
Jane Adam
Chair Person
2
Priscillar Lagat
C.E. O
3
Rose Muigai
4
Faith Wathome
5
Angela Tilitei
6
Sophia Njagi
7
Florence Njau
8
Eunice Wanjiru
9
Maimuna Mohamed
10
Sophie Onyango
11
Katherine Muthuka
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APPENDIX 2: STRATEGIC PLAN IMPLEMENTATION MATRIX SOB1. ATTAIN THE MEMBERSHIP OF 350 MEMBERS BY THE END OF FIVE YEARS STRATEGY IMPLEMENTATION STRATEGIES
ACTIVITIES
BY WHO
TIME FRAME
RESOURCES
FUNDING
CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
Fund, human
Internally
Members will
Increased
capital,
generated
subscribe and
numbers of members
1. Intensify
Awareness
Membership
membership
campaign,
Recruitment
drive
Launch county
Committee,
support the
chapters,
CEO, National
activities
Online and
Executive
media
Council
By 2023
BUDGET
1,750,000
platform, Establish a secretariat office 2.Recruit
Mentorship
All
Ongoing and
Human Capital Internally
members from
and talks
Members and
Continuous
and fund
generated
All members
Increased
will support,
membership
the training
Mentorship
and institu-
institutions
Committee
tions will pay
3.Recruit
Word of
members from
mouth, con-
professional
ventional and
bodies
social media
All members
Ongoing and
Human Capital Internally
Continuous
and Funds
Members will
Increased
support
membership
Human capital Internally
That they will
Increased
and funds
find greater
membership
Generated
600,000
500,000
funds
platforms cocktails 4. Source from
Word of
Recruitment
non-active
mouth
committee
associations
Cocktails,
Continuous
500,000
benefits
talks
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STRATEGIC GOAL 1: BUILDING AND GROWING THE ASSOCIATION SOB2. DEVELOP AND MAINTAIN CREDIBLE DATABASE OF WOMEN IN TOURISM STRATEGY IMPLEMENTATION STRATEGIES
ACTIVITIES
1. Develop a
Create the
template
template
3. Maintain
Outsource
BY WHO
TIME FRAME
CEO
CEO and PR
RESOURCES
FUNDING
CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
End of 1st
Human Capi-
Internally
Membership
Template
quarter 2019
tal, funds
generated
support
available
Continuous
Human capital Internal
Website in
Database
and update
and Marketing
place and
the website
Committee
availability of
regularly
BUDGET
10,000
180,000
funds
STRATEGIC GOAL 1: BUILDING AND GROWING THE ASSOCIATION SOB3. GET REPRESENTATION IN AT LEAST 25 COUNTIES BY 2023 STRATEGY IMPLEMENTATION STRATEGIES
ACTIVITIES
1. Recruit in at
Recruitment
National Exec-
least 3 coun-
drive
utive Council
ties per year
BY WHO
TIME FRAME
Continuous
and the CEO
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CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
Human Capital Internal
Active county
Increase in
and Funds
chairperson
county
RESOURCES
FUNDING
presence
BUDGET
500,000
KAWT STRATEGIC PLAN 2019-2023
25
STRATEGIC GOAL 2: POLICY ADVOCACY, INCLUSION AND PARTICIPATION SOB4. GET REPRESENTATION AND PARTICIPATION OF AT LEAST ONE MEMBER IN THESE BOARDS (TRA, KAHC, KICC, KUC, KTB, KWS, KEPSA, KTF) STRATEGY IMPLEMENTATION STRATEGIES
ACTIVITIES
BY WHO
TIME FRAME
RESOURCES
FUNDING
CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
BUDGET
1. Lobbying
Identify net-
Executive
March 2019,
Funds, Human Internally
Membership
Inclusion and 500,000
with high level
work cycles,
Committee
Continuous
Capital
support
participation
network
Establish a
Continuous
Human Capital Internally
Membership
Capacity
Support
Building
relationship network, Identify and appoint high level patron 2. Identify the
Update and
Executive
association.
analyze mem-
Committee,
Internal
bers database,
CEO
capability
Advertise opportunities as they arise
STRATEGIC GOAL 2: POLICY ADVOCACY, INCLUSION AND PARTICIPATION SOB5: PARTICIPATE IN POLICY FORMULATION AND AMENDMENT/REVIEWS STRATEGY IMPLEMENTATION STRATEGIES
ACTIVITIES
BY WHO
TIME FRAME
RESOURCES
Lobbying with
Identify net-
Executive
March 2019,
Funds, human
policy makers
work cycles,
Committee
Continuous
capital
FUNDING
CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
BUDGET
Internally
Membership
Inclusion and 500,000
support
participation
Establish a relationship network, Identify and appoint high level patron
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STRATEGIC GOAL 3: STRATEGIC PARTNERSHIPS SOB6. HARNESS PARTNERSHIPS AND COLLABORATIONS FOR MAXIMUM IMPACT IN ALL THE FOCAL AREAS STRATEGY IMPLEMENTATION STRATEGIES
ACTIVITIES
BY WHO
TIME FRAME
RESOURCES
FUNDING
CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
Internally
Stakeholder
Numbers
Recruit and
Identify target
sustain at
partners,
Resource and
support and
least 5
Develop an
Funds
goodwill
partners a
information
year
package and
All
Continuous
Human
BUDGET
500,000
Sign an M.O. U
STRATEGIC GOAL 3: STRATEGIC PARTNERSHIPS SOB7. IDENTIFY AND IMPLEMENT CORPORATE SOCIAL INVESTMENT POLICY STRATEGY IMPLEMENTATION STRATEGIES
ACTIVITIES
BY WHO
TIME FRAME
RESOURCES
FUNDING
CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
1. Review the
Identify assess
Human
Internal and
Members
Number of
Corporate
and prioritize
Capital and
sponsorship
and industry
activities
Social and
the actual
Funds
Environmental
activities
CSI Committee Continuous
Investment Plan
Developed By Business Impact Consulting
support
BUDGET
600,000
KAWT STRATEGIC PLAN 2019-2023
27
STRATEGIC GOAL 4. CAPACITY BUILDING SOB8. TO BUILD THE CAPACITY FOR POTENTIAL MEMBERS AND STUDENTS JOINING THE TOURISM AND HOSPITALITY INDUSTRY STRATEGY IMPLEMENTATION MATRIX STRATEGIES
ACTIVITIES
BY WHO
1. Roll out
Conduct a
Mentorship
training cur-
training needs
Committee
riculum follow-
analysis,
ing the needs
Review the
analysis
curriculum to
TIME FRAME
Continuous
RESOURCES
FUNDING
CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
Human Capital Internal
Membership
Numbers
and Funds
support
Human Capital Internal
Membership
and funds
support
Human capital Internal
Membership
Number
and funds
and industry
of contracts
support
signed
BUDGET
1,296,798
suit current industry needs, Accreditation and certification for trainers 2.Expand the
Roll out the
Mentorship
curriculum
national
Committee
to at least 5
curriculum to
counties a
the counties
Continuous
Numbers
year 3. Partnership
Identify the
Mentorship/
with trainers
trainers and
Executive
and training
the training
Committees
institutions
institutions
Continuous
and Signing of M.O.U
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STRATEGIC GOAL 5. RESOURCE AND FINANCIAL SUSTAINABILITY SOB9 ACHIEVE FINANCIAL SELF-SUSTAINABILITY STRATEGY IMPLEMENTATION STRATEGIES
ACTIVITIES
BY WHO
TIME FRAME
RESOURCES
FUNDING
CRITICAL ASSUMPTIONS
OUTPUT INDICATOR
1.Review
Inform mem-
Internally gen-
Members
Increased
annual sub-
bers on the
erated income,
support
resources
scription fees
new rates
sponsored
2.Training-
Mentorship
Mentorship
Ongoing and
Human Capital As above
Members
Numbers
students,
and motiva-
Committee
continuous
and Funds
and industry
done
institutions,
tional talks,
and Members
professional
trainings,
3.Conferences
Bid and host
AGM
June 2019
Funds
BUDGET
850,000
500,000
support
MICE
2020 and
Human Capital Internally and
Member,
Committee
continuous
and Funds
industry and
sponsorship
Numbers
500,000
500,000
Government support 4.Fundraising
Identifying
MICE and
through; -part-
and reaching
Executive
ners, cocktails,
out to part-
Committee
talks, auc-
ners, ask for
tions, annual
referrals
Continuous
dinner ball
Developed By Business Impact Consulting
Human Capital Internally
Industry and
Increased
and Funds
members
Resources
support
and
generated
Partnerships
KAWT STRATEGIC PLAN 2019-2023
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APPENDIX 3: WORKPLAN/ACTION PLAN IMPLEMENTATION MATRIX FOR JANUARY - DECEMBER 2019 STRATEGIC GOAL
STRATEGIC OBJECTIVE
TARGET
Recruit at least
1.Building and
SOB1.Attain the mem-
Growing the
bership of 150 members 50 new mem-
Association
by the end of Year 2019
ACTORS
PERFORMANCE INDICATORS
County
Vibrant & Efficient KAWT
Chairs,
ecruitment of new members
bers
Executive &
Retain
Membership
TIME FRAME
START TIME
ENDING TIME
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 Year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
Members SOB2. Develop and
Continuous-
National
Accurate and updated
maintain credible
ly Update
& County
National & County
database of women in
Membership
Chapter
databases
tourism
Database
Secretaries
SOB3. Get representa-
Nyeri, Embu &
NEC, Board
tion in at least 3 new
Nakuru Coun-
counties by end of 2019
ties
2. Policy
SOB4. Get representa-
Advocacy,
tion and participation
Participation
of at least one member
and Inclusion
in these boards; KICC, KUC, KEPSA,
- Local and Global Tourism & Hospitality
3 launched and active County Chapters
Executive
Increased number of KAWT
Board
members in the identified organizations Boards.
related Organizations
SOB5. Participate in
KEPSA, County
Executive
Enactment & Implementation of
policy formulation and
Governments
Board, NEC
laws promoting women participation & empowerment
amendment/reviews 3. Partner-
SOB6. Harness partner-
ships
ships and collaborations for maximum impact in all the focal areas.
Local & Global Organizations that add value to the
Executive
- No of M.O. U’s signed with
Board
Strategic partners
NEC
- Participation in 4 partner events annually.
association and membership
4.Capacity
SOB7. Identify and
CSR Team
- Increase in no of Collaboration
Building
Implement Corporate
Executive
with C.B.O Affiliates
Social Investment Policy
Board NEC
- 1000 trees planted
ALL
- Participation in 3 strategic partner organized CSR events
Mentorship
- 3 Membership Training Ses-
capacity for potential
Team
sions- 4 Networking sessions/
members and students
Board NEC
events- Increased Mentorship
SOB8. To build the
ALL
joining the tourism and
training programs.
hospitality industry 5.Financial
SOB9. Achieve financial
Sponsorship
- Increased no of partners sup-
sustainability
and operational self-sus-
Team
porting KAWT
and Resource
tainability
Board
- Self sustainable organization
NEC
- Well managed and effective
mobilization
AGM
fund utilization
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ACTION PLAN FOR JANUARY - DECEMBER 2020 IMPLEMENTATION MATRIX STRATEGIC GOAL
STRATEGIC OBJECTIVE
TARGET
ACTORS
PERFORMANCE INDICATORS
1.Building and
SOB1.Attain the mem-
County
Vibrant & Efficient KAWT
Growing the
bership of 200 members least 50 new
Chairs,
ecruitment of new members
Association
by the end of 2020
members
Executive &
Retain Mem-
Membership
Recruit at
TIME FRAME
START TIME
ENDING TIME
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 Year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
bers SOB2. Develop and
Continuous-
National
Accurate and updated
maintain credible
ly Update
& County
National & County
database of women in
Membership
Chapter
databases
tourism
Database
Secretaries
SOB3. Get representa-
Kiambu, Meru
NEC, Board
tion in at least 3 new
& Trans Nzoia
counties by end of 2020
Counties
2. Policy
SOB4. Get representa-
Advocacy,
tion and participation
Participation
of at least one member
and Inclusion
in these boards; KAHC, KWS, KTB SOB5. Participate in policy formulation and amendment/reviews
3. Partner-
SOB6. Harness partner-
ships
ships and collaborations for maximum impact in all the focal areas.
- Local and Global Tourism & Hospi-
3 launched and active County Chapters
Executive
Increased number of KAWT
Board
members in the identified organi-
Executive
Enactment & Implementation of
Board, NEC
laws promoting women participa-
zations Boards.
tality related Organizations KEPSA, County Governments
tion & empowerment
Local & Global Organizations that add value to the association and
Executive
- No of M.O. U’s signed with
Board
Strategic partners
NEC
- Participation in 4 partner events annually.
membership ALL
4.Capacity
SOB7. Identify and
CSR Team
- Increase in no of Collaboration
Building
Implement Corporate
Executive
with C.B.O Affiliates
social investment policy
Board NEC
- 1000 trees planted
SOB8. To build the capacity for potential members and students joining the tourism and
- Participation in 3 strategic partner organized CSR events
ALL Mentorship
- 3 Membership Training Ses-
Team
sions- 4 Networking sessions/
Board NEC
events- Increased Mentorship training programs.
hospitality industry AGM 5.Financial
SOB9. Achieve financial
Sponsorship
- Increased no of partners sup-
sustainability
and operational self-sus-
Team
porting KAWT
and Resource
tainability
Board
- Self sustainable organization
NEC
- Well managed and effective
mobilization
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fund utilization
Dec
KAWT STRATEGIC PLAN 2019-2023
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ACTION PLAN FOR JANUARY - DECEMBER 2021 IMPLEMENTATION MATRIX STRATEGIC GOAL
STRATEGIC OBJECTIVE
TARGET
Recruit at
1.Building and
SOB1.Attain the mem-
Growing the
bership of 250 members least 50 new
Association
by the end of 2021
ACTORS
PERFORMANCE INDICATORS
County
Vibrant & Efficient KAWT
Chairs,
ecruitment of new members
members
Executive &
Retain Mem-
Membership
TIME FRAME
START TIME
ENDING TIME
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 Year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
bers SOB2. Develop and
Continuous-
National
Accurate and updated
maintain credible
ly Update
& County
National & County
database of women in
Membership
Chapter
databases
tourism
Database
Secretaries
SOB3. Get representa-
Uasin Gishu,
NEC, Board
tion in at least 3 new
Narok & Tur-
counties by End of 2021
kana Counties
2. Policy
SOB4. Get representa-
Advocacy,
tion and participation
Participation
of at least one member
and Inclusion
in these boards; WITIA, TPA
- Local and Global Tourism & Hospi-
3 launched and active County Chapters
Executive
Increased number of KAWT
Board
members in the identified organi-
Executive
Enactment & Implementation of
Board, NEC
laws promoting women participa-
zations Boards.
tality related Organizations KEPSA, County
SOB5. Participate in
Governments
policy formulation and amendment/reviews 3. Partner-
SOB6. Harness partner-
ships
ships and collaborations for maximum impact in all the focal areas.
tion & empowerment
Local & Global Organizations that add value to the association and
Executive
- No of M.O. U’s signed with
Board
Strategic partners
NEC
- Participation in 4 partner events annually.
membership ALL
4.Capacity
SOB7. Identify and
CSR Team
- Increase in no of Collaboration
Building
Implement Corporate
Executive
with C.B.O Affiliates
social investment policy
Board NEC
- 1000 trees planted - Participation in 3 strategic partner organized CSR events
ALL SOB8. To build the
Mentorship
- 3 Membership Training Ses-
capacity for potential
Team
sions- 4 Networking sessions/
members and students
Board NEC
events- Increased Mentorship
joining the tourism and hospitality industry
training programs.
AGM
5.Financial
SOB9. Achieve financial
Sponsorship
- Increased no of partners sup-
sustainability
and operational self-sus-
Team
porting KAWT
and Resource
tainability
Board
- Self sustainable organization
NEC
- Well managed and effective
mobilization
fund utilization
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KAWT STRATEGIC PLAN 2019-2023
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ACTION PLAN FOR JANUARY - DECEMBER 2022 IMPLEMENTATION MATRIX STRATEGIC GOAL
STRATEGIC OBJECTIVE
TARGET
Recruit at
1.Building and
SOB1.Attain the mem-
Growing the
bership of 300 members least 50 new
Association
by the end of 2022
ACTORS
PERFORMANCE INDICATORS
County
Vibrant & Efficient KAWT
Chairs,
ecruitment of new members
members
Executive &
Retain Mem-
Membership
TIME FRAME
START TIME
ENDING TIME
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 Year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
bers SOB2. Develop and
Continuous-
National
Accurate and updated
maintain credible
ly Update
& County
National & County
database of women in
Membership
Chapter
databases
tourism
Database
Secretaries
SO3. Get representation
Taita Taveta,
NEC, Board
in at least 3 new coun-
Lamu & Isiolo
ties by end of 2022
Counties
2. Policy
SOB4. Get representa-
- Local and
Executive
Increased number of KAWT
Advocacy,
tion and participation of
Global Tour-
Board
members in the identified organi-
Participation
at least one member in
ism & Hospi-
and Inclusion
this board; TRA
tality related
3 launched and active County Chapters
zations Boards.
Organizations SOB5. Participate in
KEPSA, County
Executive
Enactment & Implementation of
policy formulation and
Governments
Board, NEC
laws promoting women participa-
amendment/reviews 3. Partner-
SOB6. Harness partner-
ships
ships and collaborations for maximum impact in all the focal areas.
tion & empowerment
Local & Global Organizations that add value to the association and
Executive
- No of M.O. U’s signed with
Board
Strategic partners
NEC
- Participation in 4 partner events annually.
membership ALL
4.Capacity
SOB7. Identify and
CSR Team
- Increase in no of Collaboration
Building
Implement Corporate
Executive
with C.B.O Affiliates
social investment policy
Board NEC
- 1000 trees planted - Participation in 3 strategic partner organized CSR events
ALL SOB8. To build the
Mentorship
- 3 Membership Training Ses-
capacity for potential
Team
sions- 4 Networking sessions/
members and students
Board NEC
events- Increased Mentorship
joining the tourism and hospitality industry
training programs.
AGM
5.Financial
SOB9. Achieve financial
Sponsorship
- Increased no of partners sup-
sustainability
and operational self-sus-
Team
porting KAWT
and Resource
tainability
Board
- Self sustainable organization
NEC
- Well managed and effective
mobilization
Developed By Business Impact Consulting
fund utilization
KAWT STRATEGIC PLAN 2019-2023
33
ACTION PLAN FOR JANUARY - DECEMBER 2023 IMPLEMENTATION MATRIX STRATEGIC GOAL
STRATEGIC OBJECTIVE
TARGET
Recruit at
1.Building and
SOB1.Attain the mem-
Growing the
bership of 350 members least 50 new
Association
by the end of 2023
ACTORS
PERFORMANCE INDICATORS
County
Vibrant & Efficient KAWT
Chairs,
ecruitment of new members
members
Executive &
Retain Mem-
Membership
TIME FRAME
START TIME
ENDING TIME
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
1 Year
Jan
Dec
1 year
Jan
Dec
1 year
Jan
Dec
bers SOB2. Develop and
Continuous-
National
Accurate and updated
maintain credible
ly Update
& County
National & County
database of women in
Membership
Chapter
databases
tourism
Database
Secretaries
SOB3. Get representa-
Kisumu, Bom-
NEC, Board
tion in at least 3 new
et & Kakame-
counties by end of 2023
ga Counties
2. Policy
SOB4. Get representa-
Advocacy,
tion and participation of
Participation
at least one member in
and Inclusion
these boards; KTF
- Local and Global Tourism & Hospi-
3 launched and active County Chapters
Executive
Increased number of KAWT
Board
members in the identified organi-
Executive
Enactment & Implementation of
Board, NEC
laws promoting women participa-
zations Boards.
tality related Organizations KEPSA, County
SOB5. Participate in
Governments
policy formulation and amendment/reviews 3. Partner-
SOB6. Harness partner-
ships
ships and collaborations for maximum impact in all the focal areas.
tion & empowerment
Local & Global Organizations that add value to the association and
Executive
- No of M.O. U’s signed with
Board
Strategic partners
NEC
- Participation in 4 partner events annually.
membership ALL
4.Capacity
SOB7. Identify and
CSR Team
- Increase in no of Collaboration
Building
Implement Corporate
Executive
with C.B.O Affiliates
social investment policy
Board NEC
- 1000 trees planted
ALL
- Participation in 3 strategic partner organized CSR events
SOB8. To build the
Mentorship
- 3 Membership Training Ses-
capacity for potential
Team
sions- 4 Networking sessions/
members and students
Board NEC
events- Increased Mentorship
joining the tourism and hospitality industry
training programs.
AGM
5.Financial
SOB9. Achieve financial
Sponsorship
- Increased no of partners sup-
sustainability
and operational self-sus-
Team
porting KAWT
and Resource
tainability
Board
- Self sustainable organization
NEC
- Well managed and effective
mobilization
fund utilization
Developed By Business Impact Consulting
KAWT STRATEGIC PLAN 2019-2023
34
DESIGNATION: STRATEGIC PLAN TEAM REPORTING TO: CHAIRPERSON NUMBER OF TEAM MEMBERS: 11 SCOPE OF THE JOB: OVERALL ACHIEVEMENT OF THE WORK-PLAN OVERALL PURPOSE OF THE JOB: AS PER THE STRATEGIC GOALS LISTED STRATEGIC GOAL
STRATEGIC OBJECTIVE
1.Building and
SOB1.Attain the mem-
Growing the
bership of 350 members
Association
by the end of five years
TARGET
SOB2. Develop and maintain credible database of women in tourism SOB3. Get representation in at least 25 counties by 2023 2. Policy
SOB4. Get representa-
Advocacy,
tion and participation of
Participation
at least one member in
and Inclusion
these boards;
SOB5. Participate in policy formulation and amendment/reviews 3. Partner-
SOB6. Harness partner-
ships
ships and collaborations for maximum impact in all the focal areas.
4.Capacity
SOB7. Identify and
Building
Implement Corporate social investment policy
SOB8. To build the capacity for potential members and students joining the tourism and hospitality industry 5.Financial
SOB9. Achieve financial
sustainability
and operational self-sus-
and Resource
tainability
mobilization
Developed By Business Impact Consulting
REPORTING PERIOD
ACTUAL ACHIEVEMENT
VARIANCE
RESPONSIBLE PERSON
COMMENTS
Digital Marketing KAWT STRATEGIC PLAN 2019-2023
We Focus on Increasing The Reach & Visibility of Your Business
35
ONLINE - KAWT STRATEGIC PLAN 2019 - 2023 SPONSORED BY GO PLACES
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KAWT STRATEGIC PLAN 2019-2023
36
Your East Africa DMC
Kenya, Uganda, Tanzania & Rwanda
CITY
COASTAL
BUSH
UPCOUNTRY
2018 Winner of The Top 100 Tour Operators in Africa Tel: +254 719764000 (office), +254 735815249, +254 786974634 email: travel@goplacesafricadmc.com | hussein@goplacesafricadmc.com
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Developed By Business Impact Consulting
P.O. BOX 79729 - 00200 NAIROBI 0722 697 924 / 0722 512 642 www.kawt.or.ke | info@kawt.or.ke www.facebook.com/women.tourism @KAWTourism