From Golf Operations

Brandon Dougherty, PGA

Director of Golf

With overseed coming to an end and traveling residents starting to return, I want to explain the Chelsea system & offer some best practices. We anticipate that this season will be similar to last season where we saw that golfer demand outpaced tee time inventory. The Chelsea system is the tee time software the courses utilize to manage day to day operations. One of the key functions of this software is the lottery system that manages tee time allocations through the resident request system. The system allows our residents to make requests for tee times between 6 days & 14 days in advance. Residents can choose the course they wish to play in order of priority as well as the preferred starting time. The resident can then decide to put a priority on their preferred course or their preferred starting time. New this year is the latest time field which will allow your group to set a “no later than” restriction on your request. I would suggest residents add 25 minutes to their latest time field. Just in case your latest time request is 2:00 pm and a 2:07 pm tee time is available. The system will not recognize your request in this case and release the tee time to another request that meets the criteria. Once tee

Tips for Scheduling Tee Times with The Chelsea System

times are released, the system will utilize your preferred criteria to allocate tee times accordingly. The draw is completely random and DOES NOT RELY on a “First In First Out” or “Points” system. Chelsea is setup to front load hours as the system allocates tee times. Below are some tips to help you this season: n Time priority over course priority ❖ System will look 60 minutes before or after your preferred time before moving to the next course ❖ If all tee times within 60 minutes of your preferred time are unavailable at all courses, the system will go back to your preferred course and look within 120 minutes of your preferred time before moving to the next course n Course priority over time priority ❖ System will look at all tee times on your preferred course and find the nearest time to your preferred time ❖ System will not move to the next course unless all tee times are unavailable or the “no later than” option is selected n If booking with linked groups, choose shotgun courses as your preferred course

n Consider changing large linked groups to days that historically do not have overflow n Break the link with your groups during peak season to increase your odds of finding your preferred tee time ❖ If you click yes on break the link the system will search for tee times to accommodate your linked group before it will break the link. Once the link is broken the system will search for individual foursome tee times wherever available. n Add 15 to 25 minutes to your latest time request n If your preferred tee time is unavailable, check the website once a day to see if any cancellations occur Housekeeping items that would assist the staff: n Put everyone’s name in the system n Make all changes before the day of play through the Chelsea system n Cancel any tee times/players that you are not going to use

Thank you, Brandon Dougherty