November, 2014
Grapevine Chamber of Commerce Newsletter
Business Matters 02-03
Networking Opportunities Ambassador of the Month Business Insight
04-05
Chamber Sponsors Award Nomination Form
Mission: The mission of the Grapevine Chamber of Commerce is to promote business that adds value to our community.
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Vision: The vision of the Grapevine Chamber is a progressive business organization that brings relevant and essential opportunities for our investors and community to grow and prosper.
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Values: Excellence Innovation Integrity & Community
06-07
Award Nomination Form New Members, September
08-09
Ribbon Cuttings Luncheon Introductions Women’s Division
10-11
Renewing Members November Calendar
Learn a Revolutionary Approach to Customer Service at the Chamber Luncheon, Nov. 13 T h e Grapevine Chamber of Commerce is proud to have global leader, facilitator and trainer, Kent Hutchison speak at the upcoming Membership Luncheon, 11:30 a.m., Nov. 13, on the topic of Creating Raving Fans, A Revolutionary Approach to Customer Service. The luncheon is sponsored by Wells Fargo and catered by Brio Tuscan Grille.
Successful organizations have one common central focus: customers. It does not matter if it is a restaurant, accounting firm, or tire store, success comes to those, only those, who are obsessed with looking after customers. This wisdom is not a secret. Mission statements, annual reports, posters on the wall, seminars, and even television programs all proclaim the supremacy of customers. Join us to look at this important, complex subject, peeled back
to set of fundamental truths in a simple, understandable, and enjoyable form. Kent has more than 22 years of experience working in employee development and training. He is a senior consultant with C.J. Baxter Group, an employee development firm based in Nacogdoches. He has worked as cluster facilitator at the nationally recognized LeaderShape Institute, and he regularly Continued on page 3
Transitioning to a New Year Wow. Can you believe it is November? This has been an interesting year for me, and still I am surprised that I only have two months remaining to serve as your Chairman! As your Board of Directors continues to work on several of their goals for our organization, we are also looking toward 2015. Your new members of the Board of Directors have
been approved, a Strategic Planning meeting for the Board is being scheduled and events for next year are being added to the calendar. As we all begin to transition into a new year, I encourage you to do the following: • In this newsletter, the Chamber has started to solicit nominations for the Annual Grapevine Community Awards. Take some time and think about those in our community
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who deserve recognition. Many people are behind the scenes doing great things, but we can’t recognize them if you don’t nominate them! • Take a look at your budget and consider several of the sponsorships that are a part of the marketing opportunities provided by our Chamber. Taking an ad out in the newsletter or directory, sponsoring our newest event – the Continued on page 2
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