Windsor citizen survey

TOWN BOARD WORK SESSION August 28, 2017 – 6:00 P.M. First Floor Conference Room 301 Walnut Street, Windsor, CO 80550 The Town of Windsor will make reasonable accommodations for access to Town services, programs, and activities and will make special communication arrangements for persons with disabilities. Please call (970) 674-2400 by noon on the Thursday prior to the meeting to make arrangements.

GOAL of this Work Session is to have the Town Board receive information on topics of Town business from the Town Manager, Town Attorney and Town staff in order to exchange ideas and opinions regarding these topics.

Members of the Public in attendance are asked to be recognized by the Mayor before participating in any discussions of the Town Board.

AGENDA 1. 2017 Citizens Survey review – K. Unger 2. Future Meeting Agenda

MEMORANDUM Date: To: Via: From: Re: Item #:

August 28, 2017 Mayor and Town Board Kelly Arnold, Town Manager Kelly Unger, Assistant to the Town Manager National Citizen Survey Results WKS Item 1

Background / Discussion: The National Citizen Survey (NCS) asks questions of residents regarding opinions of town services and quality of life. The survey was mailed to 1,500 randomly selected Windsor households in late May and 511 surveys were returned. This is a 35% response rate (higher than the national average of 20%-30%). The online survey received 342 respondents. The Citizen Survey was last conducted in 2011 and 2013.

The NCS captures residents’ opinions within three pillars: Community Characteristics, Governance and Participation. The Town also asked custom questions regarding growth, broadband, sources of information and the top three things residents value the most about living in Windsor.

Overall, 95% of residents rated Windsor as an excellent or good place to live. About 86% of respondents positively rated the overall quality of Windsor services. And about 8 in 10 respondents gave high marks to the overall sense of community in Windsor and this rating was higher than those in comparison communities.

Top three conclusions of the survey: • Windsor residents have a strong sense of community.

• Quality of life remains high in Windsor but growth remains a concern for residents.

• Safety is a valued community asset.

There are five attachments that give detailed reports regarding community livability, dashboard findings, the complete open-ended results, trends from 2013 vs 2017, and the web survey report.

The results of the Citizen Survey are used to ensure there is alignment in the strategic plan and budget creation.

Next Steps: During the work session, staff will provide a high-level overview of the Citizen Survey Findings.

This item is for Town Board discussion of findings.

Attachments: • Community Livability Report • Dashboard Findings • Open-ended Report • Trends over Time • Web Survey Results

Windsor, CO

Community Livability Report 2017

2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com • 303-444-7863

777 North Capitol Street NE Suite 500 Washington, DC 20002 icma.org • 800-745-8780

Contents About .............................................................................................. 1 Quality of Life in Windsor ................................................................. 2 Community Characteristics ............................................................... 3 Governance ..................................................................................... 5 Participation .................................................................................... 7 Special Topics.................................................................................. 9 Conclusions ................................................................................... 12

The National Citizen Survey™ © 2001-2017 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices.

About The National Citizen Survey™ (The NCS) report is about the “livability” of Windsor. The phrase “livable community” is used here to evoke a place that is not simply habitable, but that is desirable. It is not only where people do live, but where they want to live.

Great communities are partnerships of the government, private sector, community-based organizations and residents, all geographically connected. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement).

Residents

Private sector

The Community Livability Report provides the opinions of a representative sample of 511 residents of the Town of Windsor. The margin of error around any reported percentage is 4% for all respondents. The full description of methods used to garner these opinions can be found in the Technical Appendices provided under separate cover.

Communities are partnerships among...

Government

1

Communitybased organizations

Quality of Life in Windsor Almost all residents rated the quality of life in Windsor as excellent or good. This rating was higher than the national benchmark comparison (see Appendix B of the Technical Appendices provided under separate cover).

Overall Quality of Life Excellent 43% Poor 0% Fair

7% Shown below are the eight facets of community. The color of each community facet summarizes how residents rated it across the three Good sections of the survey that represent the pillars of a community – 49% Community Characteristics, Governance and Participation. When most ratings across the three pillars were higher than the benchmark, the color for that facet is the darkest shade; when most ratings were lower than the benchmark, the color is the lightest shade. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes.

In addition to a summary of ratings, the image below includes one or more stars to indicate which community facets were the most important focus areas for the community. Residents identified Safety and Economy as priorities for the Windsor community in the coming two years. This overview of the key aspects of community quality provides a quick summary of where residents see exceptionally strong performance and where performance offers the greatest opportunity for improvement. Linking quality to importance offers community members and leaders a view into the characteristics of the community that matter most and that seem to be working best.

Details that support these findings are contained in the remainder of this Livability Report, starting with the ratings for Community Characteristics, Governance and Participation and ending with results for Windsor’s unique questions.

Legend Higher than national benchmark Similar to national benchmark Lower than national benchmark Most important

Natural Environment

Mobility

Education and Enrichment

Built Environment

Safety

Recreation and Wellness

Economy

2

Community Engagement

Community Characteristics What makes a community livable, attractive and a place where people want to be?

Overall quality of community life represents the natural ambience, services and amenities that make for an attractive community. How residents rate their overall quality of life is an indicator of the overall health of a community. In the case of Windsor, 95% rated the Town as an excellent or good place to live. Respondents’ ratings of Windsor as a place to live were similar to ratings in other communities across the nation.

In addition to rating the Town as a place to live, respondents rated several aspects of community quality including Windsor as a place to raise children and to retire, their neighborhood as a place to live, the overall image or reputation of Windsor and its overall appearance. At least 8 in 10 respondents positively evaluated each aspect.

Ratings for Windsor’s overall image, the Town as a place to raise children, place to retire and overall appearance were all higher than ratings in comparison jurisdictions.

Delving deeper into Community Characteristics, survey respondents rated over 40 features of the community within the eight facets of Community Livability. Overall, ratings tended to be positive and similar to the national benchmarks. Almost all residents positively assessed each aspect of Safety and the overall feeling of safety in Windsor was higher than ratings in comparison communities. Mobility also had strong ratings, with paths and walking trails and ease of walking in Windsor being evaluated higher than the benchmarks; however, ratings for travel by public transportation were lower than in comparison communities. Additionally, within Mobility, traffic flow, travel by car and travel by bicycle saw a decrease in positive evaluations from 2013 to 2017 (see the Trends over Place to Live Time report under separate cover).

Excellent 54%

Poor 0% Fair 5%

While overall economic health was higher in Windsor than in comparison communities, residents felt that shopping opportunities were lacking. Relatedly, affordable quality housing also was rated lower than the national benchmark and saw a significant decrease in excellent or good reviews from 2013 to 2017.

Good 41%

Percent rating positively (e.g., excellent/good)

Comparison to national benchmark Higher

89%

87%

Overall image

Neighborhood

93% 80%

Place to raise children 3

Place to retire

Similar

Lower 89%

Overall appearance

The National Citizen Survey™ Figure 1: Aspects of Community Characteristics SAFETY Overall feeling of safety Safe in neighborhood Safe downtown/commercial area MOBILITY Overall ease of travel Comparison to national Paths and walking trails benchmark Ease of walking Higher Travel by bicycle Travel by public transportation Similar Travel by car Public parking Lower Traffic flow NATURAL ENVIRONMENT Overall natural environment Cleanliness Air quality BUILT ENVIRONMENT Overall built environment New development in Windsor Affordable quality housing Housing options Public places ECONOMY Overall economic health Vibrant downtown/commercial area Business and services Cost of living Shopping opportunities Employment opportunities Place to visit Place to work RECREATION AND WELLNESS Health and wellness Mental health care Preventive health services Health care Food Recreational opportunities Fitness opportunities EDUCATION AND ENRICHMENT Education and enrichment opportunities Religious or spiritual events and activities Cultural/arts/music activities Adult education K-12 education Child care/preschool COMMUNITY ENGAGEMENT Social events and activities Neighborliness Openness and acceptance Opportunities to participate in community matters Opportunities to volunteer

Percent rating positively (e.g., excellent/good, very/somewhat safe)

95% 98% 96% 78% 83% 84% 66% 14% 70% 58% 46% 87% 92% 87% 69% 60% 26% 50% 78% 80% 42% 58% 34% 28% 28% 56% 55% 81% 47% 71% 72% 65% 82% 85% 73% 79% 58% 46% 88% 49% 72% 72% 64% 69% 71%

4

Governance How well does the government of Windsor meet the needs and expectations of its residents?

The overall quality of the services provided by Windsor as well as the manner in which these services are provided is a key component of how residents rate their quality of life. About 86% of respondents positively rated the overall quality of Town of Windsor services while about half as many gave positive reviews to the overall quality of services provided by the Federal Government. Both of these ratings were similar to comparison communities.

Survey respondents also rated various aspects of Windsor’s leadership and governance. At least 6 in 10 residents gave excellent or good marks to each aspect of Windsor’s leadership, which were similar to those given in other jurisdictions across the nation.

Respondents evaluated over 30 individual services and amenities available in Windsor. Almost all aspects of Governance received positive ratings from a majority of residents and were similar to or higher than the benchmarks. The only exception was ratings for bus or transit services; about 16% gave it high marks and it was lower than the benchmark. Windsor excelled when it came to Recreation and Wellness, with residents giving higher marks to Town parks, recreation programs and recreation centers than their peers. Crime prevention, drinking water, cable television and special events also received higher evaluations compared to the national average.

Overall Quality of Town Services Excellent 24%

Poor 4% Good 62%

Fair 9%

Percent rating positively (e.g., excellent/good)

Comparison to national benchmark Higher

64%

65%

64%

68%

68%

72%

72%

Similar

Lower

83% 41%

Value of services for taxes paid

Overall direction

Welcoming Confidence Acting in the Being honest Treating all citizen in Town best interest residents involvement government of Windsor fairly

5

Customer service

Services provided by the Federal Government

The National Citizen Survey™ Figure 2: Aspects of Governance Percent rating positively (e.g., excellent/good)

SAFETY Police

85%

Fire

96%

Ambulance/EMS Comparison to national benchmark Higher Similar Lower

96%

Crime prevention

84%

Fire prevention

89%

Animal control

70%

Emergency preparedness

61%

MOBILITY Traffic enforcement

71%

Street repair

59%

Street cleaning

74%

Street lighting

74%

Snow removal

62%

Sidewalk maintenance

69%

Traffic signal timing

61%

Bus or transit services

16%

NATURAL ENVIRONMENT Garbage collection

87%

Recycling

78%

Drinking water

88%

Natural areas preservation

67%

Open space

71%

BUILT ENVIRONMENT Storm drainage

75%

Sewer services

91%

Power utility

87%

Utility billing

84%

Land use, planning and zoning

61%

Code enforcement

57%

Cable television

68%

ECONOMY Economic development

63%

RECREATION AND WELLNESS Town parks

93%

Recreation programs

88%

Recreation centers

91%

Health services

76%

EDUCATION AND ENRICHMENT Public libraries

90%

Special events

83%

6

Participation Are the residents of Windsor connected to the community and each other?

An engaged community harnesses its most valuable resource, its residents. The connections and trust among residents, government, businesses and other organizations help to create a sense of community, a shared sense of membership, belonging and history. About 8 in 10 respondents gave high marks to the overall sense of community in Windsor and this rating was higher than those in comparison communities. About 9 in 10 planned to remain in Windsor and were likely to recommend living in Windsor; these were similar to the benchmarks.

The survey included over 30 activities and behaviors for which respondents indicated how often they participated in or performed each, if at all. Overall, most reported rates of Participation were similar to those observed in comparison communities. However, fewer Windsor residents reported that they had stocked supplies for an emergency, used public transportation, worked in Windsor or watched a local public meeting than residents in other communities. In addition, fewer residents in 2017 compared to 2013 had watched a local public meeting.

More Windsor residents had used Windsor recreation centers (an increase from 2013 to 2017) and reported higher levels of voter participation than did residents in other communities across the nation.

Sense of Community Excellent 32%

Poor 3%

Fair 18%

Good 47%

Comparison to national benchmark

Percent rating positively (e.g., very/somewhat likely, yes) Higher

93%

Similar

Lower

89%

39%

Recommend Windsor

7

Remain in Windsor

Contacted Windsor employees

The National Citizen Survey™ Figure 3: Aspects of Participation Percent rating positively (e.g., yes, more than once a month, always/sometimes)

SAFETY Stocked supplies for an emergency

26%

Did NOT report a crime

84%

Was NOT the victim of a crime Comparison to national MOBILITY benchmark Used public transportation instead of driving Higher Carpooled instead of driving alone Similar Lower

95%

2% 44%

Walked or biked instead of driving

64%

NATURAL ENVIRONMENT Conserved water

85%

Made home more energy efficient

75%

Recycled at home

83%

BUILT ENVIRONMENT Did NOT observe a code violation

55%

NOT under housing cost stress

74%

ECONOMY Purchased goods or services in Windsor

95%

Economy will have positive impact on income

34%

Work in Windsor

31%

RECREATION AND WELLNESS Used Windsor recreation centers

73%

Visited a Town park

89%

Ate 5 portions of fruits and vegetables

83%

Participated in moderate or vigorous physical activity

92%

In very good to excellent health

73%

EDUCATION AND ENRICHMENT Used Windsor public libraries

66%

Participated in religious or spiritual activities

39%

Attended a Town-sponsored event

63%

COMMUNITY ENGAGEMENT Campaigned for an issue, cause or candidate Contacted Windsor elected officials

20% 12%

Volunteered

33%

Participated in a club

20%

Talked to or visited with neighbors

95%

Done a favor for a neighbor

83%

Attended a local public meeting Watched a local public meeting Read or watched local news Voted in local elections

8

22% 9% 80% 92%

Special Topics The Town of Windsor included six questions of special interest on The NCS. These topics included sources of information about the local government, opinions on the rates of growth, Internet service and an open-ended question asking residents to identify what they value most about living in Windsor.

The first question asked residents about various sources for obtaining information about the Town government.

Word-of-mouth, the Town website and direct mailings were considered to be at least a minor source by a strong majority of respondents. Only about one-quarter or respondents considered Channel 8 to be a source of information.

Figure 4: Information Sources

Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the Town government and its activities, events and services: Major source Word-of-mouth

Minor source

39%

Town website

45%

32%

Direct mailings

42%

32%

21%

Channel 8 3%

31%

28%

24%

Local newspaper (online)

28%

35%

30%

Direct e-mails

25%

46%

34%

Social media (Windsor's Facebook, Twitter, Instragram)

16%

43%

26%

Local newspaper (print)

Not a source

44%

35%

20%

44% 76%

The next question asked respondents to rate the speed of growth in three categories. About 80% rated population growth as somewhat or much too fast and no respondents rated it as much too slow or somewhat too slow. A majority of respondents rated retail growth and jobs growth as much too slow or somewhat too slow.

Figure 5: Speed of Growth

Please rate the speed of growth in the following categories in Windsor over the past 2 years.

Much too slow Population growth Retail growth (stores, restaurants, etc.)

Jobs growth

20%

15%

22%

Somewhat too slow

Right amount

Somewhat too fast

Much too fast

43%

37%

40%

6% 4%

35%

42%

9

31%

3%2%

The National Citizen Survey™ The next set of questions asked respondents about internet service in their homes. Almost all respondents reported that they had internet in their homes. Of the respondents who had home internet service, about twothirds reported that it was excellent or good and most reported that they used Comcast.

Figure 6: Internet in home

Do you have internet in your home?

No 5%

Yes 95%

Figure 7: Internet quality

Please rate the quality of your current internet service: Poor 8%

Excellent 17%

Fair 23%

Good 51%

Figure 8: Internet provider

Who is your internet provider?

Comcast (Xfinity)

68%

CenturyLink

26%

Rise Broadband

4%

Verizon

1%

AT&T

1%

MHO

0%

Sprint

0% Percent of respondents

10

The National Citizen Survey™ Respondents were then asked, in their own words, to name the top three things they value most about living in Windsor (see the Open-end Report, under separate cover). About 7 in 10 respondents cited the small town feel/sense of community in Windsor as one of the top three things they value most. The other most commonly cited themes had to do with safety and the location/proximity of Windsor.

Figure 9:

What are the top three things you value most about living in Windsor?

Small town feel/sense of community/friendliness

72%

Safety

42%

Location/proximity/access

33%

Town Parks/recreation opportunities/paths and trails/library/special events Appearance/natural environment/quiet/open space/views

28% 26%

Schools, place to raise a family Affordable

20% 7%

Less traffic/less crowded

6%

Shopping/businesses/services

6%

Neighborhood quality

5%

Other

13% Percent of respondents commenting as top 1, 2 or 3

Total may exceed 100% as respondents could select more than one option.

11

Conclusions Windsor residents have a strong sense of community.

Ratings for the overall sense of community in Windsor were higher than ratings in comparison communities across the nation. When asked to write in their own words what they valued most about living in Windsor, about 7 in 10 cited the small town feel/sense of community in Windsor. Almost all residents reported that they planned to remain in Windsor and would recommend living in Windsor.

Quality of life remains high in Windsor but the challenges that come with growth is a concern for residents.

About 9 in 10 residents rated the overall quality of life in Windsor as excellent or good; this rating was higher than the national benchmark and has remained stable over time (see the Trends over Time report under separate cover). General Community Characteristics were assessed positively by at least 8 in 10 respondents and ratings tended to be higher than the national benchmarks.

However, the growth that the community is experiencing can threaten the small town feel Windsor residents value most. About 8 in 10 respondents felt that population growth in the community was somewhat or much too fast.

Residents also took notice of several aspects of Mobility and the Built Environment that can be impacted by population growth; traffic flow, travel by car and bicycle, the quality of new development, affordable quality housing and variety of housing options all saw declines in excellent or good responses from 2013 to 2017. Many Front Range communities are experiencing an influx of residents and, while beneficial in many ways, it will be important for the Town to listen to and address residents’ concerns related to the perceived negative impacts.

Safety is a valued community asset.

Safety was identified as a key community focus area, and Windsor residents gave positive ratings to each aspect of this facet. All Safety ratings were similar to or higher than the national benchmarks. About 9 in 10 residents positively rated the overall feeling of safety in Windsor and downtown and almost all felt safe in their neighborhoods. Ambulance/EMS services received higher evaluations in 2017 compared to 2013 and all aspects of Safety within Governance received high marks from most respondents. The vast majority of respondents had neither been the victim of a crime nor needed to report a crime.

12

Windsor, CO

Dashboard Summary of Findings 2017

2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com • 303-444-7863

777 North Capitol Street NE Suite 500 Washington, DC 20002 icma.org • 800-745-8780

Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report summarizes Windsor’s performance in the eight facets of community livability with the “General” rating as a summary of results from the overarching questions not shown within any of the eight facets. The “Overall” represents the community pillar in its entirety (the eight facets and general).

By summarizing resident ratings across the eight facets and three pillars of a livable community, a picture of Windsor’s community livability emerges. Below, the color of each community facet summarizes how residents rated each of the pillars that support it – Community Characteristics, Governance and Participation. When most ratings were higher than the benchmark, the color is the darkest shade; when most ratings were lower than the benchmark, the color is the lightest shade. A mix of ratings (higher and lower than the benchmark) results in a color between the extremes.

Overall, ratings for dimensions of livability were similar to other communities across the nation. General aspects of Community Characteristics tended to be rated strongly compared to other jurisdictions. Ratings for Recreation and Wellness and Education and Enrichment within the facet of Governance tended to be higher than the benchmark comparisons. This information can be helpful in identifying the areas that merit more attention.

Figure 1: Dashboard Summary Overall General Safety Mobility Natural Environment Built Environment Economy Recreation and Wellness Education and Enrichment Community Engagement

Community Characteristics Higher Similar Lower 11 37 4 5 2 0 1 2 0 2 5 1 1 2 0 0 4 1 1 6 1 1 6 0 0 5 1 0 5 0

Higher 7 0 1 0 1 1 0 3 1 0

Legend Higher Similar Lower

1

Governance Similar 36 3 6 7 4 6 1 1 1 7

Lower 1 0 0 1 0 0 0 0 0 0

Higher 3 0 0 0 0 0 0 1 0 2

Participation Similar 29 3 2 2 3 2 2 4 3 8

Lower 4 0 1 1 0 0 1 0 0 1

The National Citizen Survey™ Figure 2: Detailed Dashboard Trend

Benchmark

↔ ↔

↑ ↑

Percent positive 89% 92%

Governance

Trend

Benchmark

Customer service Services provided by Windsor Services provided by the Federal Government

↔ ↔

↔ ↔

Percent positive 83% 86%

Place to retire

↓

↑

80%

Place to raise children Place to live Neighborhood Overall image Overall feeling of safety Safe in neighborhood Safe downtown/commercial area

↔ ↔ ↔ ↔

↑ ↔ ↔ ↑

93% 95% 87% 89%

↔

↔

41%

*

↑

95%

Police

↔

↔

85%

↔

↔

98%

Crime prevention

↔

↑

84%

↔

↔

96%

Fire

↔

↔

96%

Fire prevention Ambulance/EMS Emergency preparedness Animal control

↔ ↑ ↔ ↔

↔ ↔ ↔ ↔

89% 96% 61% 70%

Built Environment

Natural Environment

Mobility

Safety

General

Community Characteristics Overall appearance Overall quality of life

Trend

Benchmark

Recommend Windsor Remain in Windsor Contacted Windsor employees

↔ ↔

↔ ↔

Percent positive 93% 89%

↓

↔

39%

↔

↔

95%

*

↔

84%

*

↓

26%

*

↔

44%

*

↔

64%

*

↓↓

2%

Was NOT the victim of a crime Did NOT report a crime Stocked supplies for an emergency

Carpooled instead of driving alone Walked or biked instead of driving Used public transportation instead of driving

Traffic flow

↓

↔

46%

Traffic enforcement

↔

↔

71%

Travel by car

↓

↔

70%

Street repair

↔

↔

59%

Travel by bicycle

↓

↔

66%

Street cleaning

↔

↔

74%

Ease of walking Travel by public transportation Overall ease travel Public parking Paths and walking trails Overall natural environment Air quality

↔

↑

84%

Street lighting

↔

↔

74%

*

↓↓

14%

Snow removal

↔

↔

62%

* *

↔ ↔

78% 58%

Sidewalk maintenance Traffic signal timing

↔ ↓

↔ ↔

69% 61%

↔

↑

83%

Bus or transit services

*

↓↓

16%

↔

↔

87%

Garbage collection

↔

↔

87%

Recycled at home

↔

↔

83%

↔

↔

87%

Recycling

↔

↔

78%

*

↔

85%

Cleanliness

↔

↑

92%

Drinking water

↔

↑

88%

Conserved water Made home more energy efficient

*

↔

75%

Open space Natural areas preservation

* ↓

↔ ↔

71% 67% ↔

↔

74%

*

↔

55%

New development in Windsor Affordable quality housing Housing options Overall built environment

↓

Public places

↔

60%

Sewer services

↔

↔

91%

↓

↓

26%

Storm drainage

↔

↔

75%

↓

↔

50%

Power utility

↔

↔

87%

*

↔

69%

Utility billing

*

↔

84%

↔

↔

61%

↔ ↔

↔ ↑

57% 68%

*

↔

78%

Land use, planning and zoning Code enforcement Cable television

Legend ↑↑

Participation

Much higher

↑

Higher

↔

Similar

↓

Lower

↓↓

Much lower

2

*

Not available

NOT experiencing housing cost stress Did NOT observe a code violation

Education and Enrichment Recreation and Wellness

Economy

The National Citizen Survey™

Community Characteristics

Trend

Benchmark

Percent positive

Governance

Trend

Benchmark

Percent positive

Overall economic health

*

↑

80%

Economic development

↔

↔

63%

Shopping opportunities

↔

↓

28%

Employment opportunities Place to visit Cost of living Vibrant downtown/commercial area Place to work Business and services

↔ * *

↔ ↔ ↔

28% 56% 34%

*

↔

42%

↔ ↔

↔ ↔

55% 58%

Fitness opportunities

*

↔

85%

Town parks

↔

↑

93%

Recreational opportunities

↑

↑

82%

Recreation centers

↔

↑

91%

Health care

↔

↔

72%

Recreation programs

↔

↑

88%

Food

↔

↔

65%

Health services

↔

↔

76%

Mental health care

*

↔

47%

Health and wellness Preventive health services K-12 education

* ↔ ↔

↔ ↔ ↔

81% 71% 88%

Public libraries

↔

↔

90%

Cultural/arts/music activities

↔

↔

58%

Special events

*

↑

83%

Child care/preschool

↔

↔

49%

↔

↔

79%

*

↓

46%

*

↔

73%

↔

↔

69%

Religious or spiritual events and activities Adult education Overall education and enrichment Opportunities to participate in community matters Opportunities to volunteer

↔

↔

Overall direction Value of services for taxes paid Welcoming citizen involvement Confidence in Town government Acting in the best interest of Windsor Being honest Treating all residents fairly

71%

↔

↔

64%

Social events and activities

↔

↔

72%

Neighborliness

*

↔

72%

Community Engagement

Openness and acceptance

↔

↔

65%

↔

↔

64%

Economy will have positive impact on income Purchased goods or services in Windsor Work in Windsor

In very good to excellent health Used Windsor recreation centers Visited a Town park Ate 5 portions of fruits and vegetables Participated in moderate or vigorous physical activity

↑

Higher

↔

Similar

↓

Lower

↓↓

Benchmark

Percent positive

↑

↔

34%

*

↔

95%

*

↓

31%

*

↔

73%

↑

↑

73%

↔

↔

89%

*

↔

83%

*

↔

92%

Used Windsor public libraries Participated in religious or spiritual activities Attended a Town-sponsored event

↔

↔

66%

↓

↔

39%

*

↔

63%

Sense of community

↔

↑

Voted in local elections

↔

↑

*

↔

↔

↔

Talked to or visited with neighbors Attended a local public meeting

↔

64%

*

↔

68%

*

↔

68%

Watched a local public meeting

↓

↓

*

↔

72%

Volunteered

↔

↔

*

↔

72%

Participated in a club

↔

↔

*

↔

*

↔

* *

↔ ↔

Campaigned for an issue, cause or candidate Contacted Windsor elected officials Read or watched local news Done a favor for a neighbor

Much higher

Trend

↔

Legend ↑↑

Participation

Much lower

3

*

Not available

Windsor, CO

Open-ended Responses 2017

2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com • 303-444-7863

777 North Capitol Street NE Suite 500 Washington, DC 20002 icma.org • 800-745-8780

Contents Summary ........................................................................................ 1 Verbatim Responses to Open-ended Question ................................... 2

The National Citizen Survey™ © 2001-2017 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices.

Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. This report includes the verbatim responses to an open-ended question included on The NCS 2017 survey for Windsor. Additional reports and the technical appendices are available under separate cover.

Respondents were asked to record their opinions about Windsor in the following question: 

What are the top three things you value most about living in Windsor?

The verbatim responses were categorized by topic area and those topics are reported in the following chart with the percent of responses given in each category. Because some comments from residents covered more than a single topic, each topic mentioned by a resident was categorized and counted in the following chart. Verbatim comments that contain more than one topic appear only once (in the category of the first topic listed), however the analysis counts each of the topic areas given by all respondents regardless where those topics appeared in the comment.

Results from the open-ended question are best understood by reviewing the frequencies that summarize responses as well as the actual verbatim responses themselves. A total of 511 surveys were completed by Windsor residents; of these 453 respondents wrote in responses for the open-ended question. About 7 in 10 respondents cited the sense of community as one of the top three things they value most about living in Windsor. Some of the other most commonly cited themes included safety in Windsor and the location/proximity of Windsor.

Figure 1: Question 17

What are the top three things you value most about living in Windsor?

Small town feel/sense of community/friendliness

72%

Safety

42%

Location/proximity/access

33%

Town Parks/recreation opportunities/paths and trails/library/special events Appearance/natural environment/quiet/open space/views

28% 26%

Schools, place to raise a family

20%

Affordable

7%

Less traffic/less crowded

6%

Shopping/businesses/services

6%

Neighborhood quality

5%

Other

13% Percent of respondents commenting as top 1, 2 or 3

Total may exceed 100% as respondents could select more than one option.

1

Verbatim Responses to Open-ended Question The following pages contain the respondents’ verbatim responses as written on the survey or entered in the web survey] and have not been edited for spelling or grammar. Responses have been organized by coded topic areas.

What are the top three things you value most about living in Windsor?

Small town feel/sense of community/friendliness                 

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Amazing sense of pride.

Big-small town feel or small-big town feel.

Charm in downtown and neighborhoods.

Citizens that value community Closeness of community.

Coming from Ft. Collins, love Windsor small town feel. community Community community Community - sense of being close to both land & neighbors.

Community & activities for involvement.

Community activities. community cohesion Community events. community feel Community feeling Community involvement/ activities. I completely disagree with the baseball fields/ sporting events center going into Windsor. It will only be used for part of the year if at all. Baseball is a dying sport. We lived near a town called Zion, IL. They built a baseball stadium, it ended up ruining the town financially. Please [?] IL before building!

Community- people.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community.

Community/ town events.

Compassion of people.

Downtown shops.

Downtown.

Ease of living.

Ease of meeting people/ talking with new folks I meet.

Even though it has grown- it still have a small- hometown feeling.

2

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friendleness Friendliness Friendliness among people.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendliness.

Friendly and helpful city employees.

Friendly atmosphere.

Friendly community.

Friendly community.

Friendly community.

Friendly kind people.

Friendly neighbors.

Friendly people.

Friendly people.

Friendly people.

Friendly people.

Friendly people.

Friendly people.

Friendly people.

Friendly Population Friendly town.

Friendly.

Friendly.

Friendly.

Friendly.

Friends.

Generally friendly neighbors and population Genuine acceptance of people with diverse backgrounds Good friends and neighbors.

Good neighbors Good neighbors.

Good neighbors.

Good quality of life for the value.

Good sense of community in most areas.

Good sense of community.

Good, welcoming community Great balance between small town feel & city opportunities.

Having friends near by.

Healthful living conditions.

Home quality.

Home town feel.

Hometown.

3

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I like the small town atmosphere.

I used to like the small town feel.

I used to value the small town environment It's a nice, quiet, small town.

Its been home for over 20 yrs.

Keeping the town small.

Knowing almost everyone in town.

Knowing my neighbors.

Less congestion than Fort Collins (for now).

Less crowding.

Less hustle & bustle- not a lot of noise issues.

Lifestyle.

Like the friendliness (like stepping back in time 30 yrs).

Lived here on and off 39 years, love small town feel Living in a strong community with good values and morals.

Local feeling but growing to fast.

Lower population / lower growth. It's a crying shame how much oil & gas development has overrun of city & county / 1000 ft. from houses & school is our right to safety!

Maintains a "small city" feel.

Mostly moral people.

My neighbor east side.

My neighbor south side.

My neighbor west side.

My neighbors.

Neighbors.

Neighbors.

Neighbors.

Nice neighbors & pleasant place to live.

Nice neighbors.

Nice neighbors.

Not too commercialized (yet).

Our neighbors.

Overall community feeling.

People & friends.

People are so friendly.

People are very nice.

People friendly, care for appearances of property & city attitudes.

People friendly.

People.

People.

Perfect size - not too big! We moved here because it's not Fort Collins/ Greeley/ Loveland.

Personal connections/ relationships.

Preserving small town traditions.

Pride in community.

Quaintness of town.

Quality of housing and neigborhoods Quality of life here.

Quality of life in general.

Quality of life is good.

Quality of life safety.

Quality of life.

Quality of life.

4

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Quality of life.

Quality of life.

Quality of life.

Quality of life.

Quality of life.

Quality of life.

Quality of people.

Quiet, small town feel(not for long) Quiet, small town feel.

Quite small town feeling.

Relatively small town (but growing too fast).

Retain small town feeling.

Right size of town.

Rural[?] feeling of living but close to opportunity.

Sense of a small (but modern) community Sense of belonging.

Sense of belonging.

Sense of community Sense of community Sense of community sense of community Sense of community Sense of community Sense of community & family "small town".

Sense of community (Pride, helpfulness). sense of community, small town feel Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community. sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of community.

Sense of Community.

Sense of community. Didn't get a chance to comment on what we need: resources that separate us from surroundings towns to draw interest. i.e having a long route on Poudre River for kayaks, floats.

5

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sense of communiy Sense of concern for community.

Sense of family.

Sense of small town/ community. size Size Size (ease of access; approachability) Size of community.

Size of town manageable.

Size of Windsor.

Size.

Size.

Size.

Size.

Size.

Size.

Size.

Slower pace of living.

Small businesses in town.

Small city feel.

Small city feel.

Small community & quiet. small community feel Small community feel / friendly.

Small community feel by all the amenities.

Small community feel, knowing and caring for neighbors.

Small community feel.

Small community.

Small community.

Small community.

Small community.

Small community.

Small community.

Small community.

Small community.

Small community.

Small- far now.

Small medium town environment.

Small town SMALL TOWN Small town Small Town Small town ???

Small town advantage i.e traffic, lines, people.

Small town appeal.

Small town atmosphere (disappearing fast).

Small town atmosphere, thus not overcrowded.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

6

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Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town atmosphere.

Small town but close to larger cities Ft. Collins Loveland Greeley.

Small town but with key businesses for everything.

Small town chance.

Small town community environment.

Small town community feel Small town community- feel/ safety/ etc.

Small town community.

Small town community.

Small town environment.

Small town environment.

Small town environment.

Small town feel Small town feel Small town feel Small town feel Small town feel & safety & close to Greeley, Fort Collins & Loveland & close to go medical care.

Small town feel (friendly).

Small town feel / sense of community.

Small town feel even though we are growing.

Small town feel- losing this fast !

Small town feel with all necessary amenities.

Small town feel with amenities.

Small town feel, but still have access to goods & services.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

7

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Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel.

Small town feel/ sense of community.

Small town feel/ sense of community.

Small town feel; quiet, easy to get to larger cities, essential needs available Small town feel-big town amenities.

Small town feeling SMALL TOWN FEELING Small town feeling Small town feeling- but growing to fast.

Small town feeling even if larger.

Small town feeling.

Small town feeling.

Small town feeling.

Small town feeling.

Small town feeling.

Small town feeling.

Small town feeling.

Small town feeling.

Small town feeling.

Small town flavor.

Small town friendliness- safety.

Small town living & a sense of community.

Small town living.

Small- town look & feel.

Small town quiet & not congested.

Small town vibe.

Small town, country feel.

Small town, safe community.

Small town.

Small town.

Small town.

Small town.

Small town.

Small town.

Small town.

8

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Small town.

Small town.

Small town.

Small town/ community.

Small town/community atmosphere.

Small yet efficient.

Smaller community - has actually lost lots of small town charm in 20 yrs.

Smaller community (just wish it would stay that way growing faster).

Smaller community.

Smaller community.

Smaller Community.

Smaller population Smaller sense of community.

Smaller town (which we are losing).

Smaller town feel.

Smaller town feel.

Smaller town feeling.

Smaller town living.

Smaller town size Smaller town than where I came from Smaller town.

Smaller town.

Smalls population! Used to be.

Small-town feel Somewhat isolated from big cities, still has some small town characteristics.

Stable home values.

Still a " small town" feel.

Still a small town feel although that is changing.

Strong community.

The community feel/ town events.

The feeling of community.

The friendly people.

The more relaxes pace.

The people The people The people.

The people.

The small town feel.

The small town feel.

The smaller community Town being small.

Town living.

Town size.

Town spirit & vitality.

Use to be small town feeling but changing fast!

Used to like small town (too big/ crowded/ houses packed together).

Water valley - subdivision.

Welcoming Attitude.

What used to be small town.

Where we live- nice & quite.

9

Safety                                                   

A very safe community (great police, fire utilities).

Feeling of safety.

Feeling of safety.

Feeling safe feeling safe Feeling safe.

Feeling safe.

Feeling safe.

Feeling Safe.

Good police & fire protection.

Good schools for my child.

Good schools.

Good schools.

High quality police and fire protection.

How safe the town is.

I feel the law enforcement has been very uptanding.

Low Crime Rate Low crime rate.

Low crime rate.

Low crime rate.

Low crime.

Low Crime.

My son's education.

Police & fire dept.

Public schools.

Safe Safe & clean.

Safe & clean.

Safe & clean.

Safe & clear community.

Safe area to raise a family.

Safe area.

Safe area.

Safe environment.

Safe neighborhoods.

Safe place for families Safe place to raise our family.

Safe secure surroundings.

Safe.

Safe.

Safe.

Safe.

SAFETY Safety Safety Safety safety safety Safety Safety Safety

10

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safety Safety Safety safety safety SAFETY Safety & community warmth.

Safety / felling safe.

Safety and friendliness of people.

Safety community.

Safety- excellent emergency services police & ambulance. Committed to excellence & care about people.

Safety of community.

Safety of the town.

Safety of the towns neighborhoods.

Safety walk or bike transportation- please work on making this safer @ intersections!! 7th st! Main st! 257! walnut!

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

11

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Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety.

Safety/ low crime rate.

Saftey Security.

Seems low crime.

Sense of safety.

Sense of safety.

Sense of security.

The feeling of safety.

To feel safe in the town.

Village Safety.

Windsor is safe a very good place to live.

Location/proximity/access                       

Ability to walk to drug store & supermarkets. access to ft collins / denver, without living in big city Access to I-25.

Access to I-25.

Access to interstate - thus health care.

Access to larger towns Ft Collins, Greeley, Loveland.

Accessibility to 3 local town for medical.

Are near Mountains.

Availability of healthcare, shopping.

Availability of necessities.

Being able to shop in Windsor ( socks and underwear ).

Being close to shopping banks etc.

Central location in N Colo.

Central location to any No. Co. City.

Central location- to FOCO/Loveland/Greeley.

Central location.

Central location.

Central location.

Central location.

Central to Greeley, Loveland, Centerra, Ft. Collins.

Central to shopping, entertainment, timing all outside of Windsor, easy access to I-25.

Centrally located in northern Colorado Close enough to Denver.

12

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Close grocery store.

Close proximity to work.

Close shopping at Central Ft Collins &/or Greeley.

Close shopping.

Close to all food, drug, doctors we use.

Close to amenities Close to big city's (Ft Collins, Denver).

Close to everything i.e. Loveland, Foco, Greeley.

Close to exercise in Loveland Trails here & open space to enjoy. They have silver sneaker programs.

Close to family.

Close to freeway - need two lanes to I25.

Close to Ft. Collins, Greelay, Loveland.

Close to Greeley, Lowland, Ft Collins.

Close to grocery stores.

Close to hospital.

Close to hwy 25.

Close to larger city.

Close to Loveland, Fort Collins, Greeley- Denver- Cheyenne.

Close to medical.

Close to my son.

Close to other cities & functions.

Close to Rocky mountains & city conveniences.

Close to shopping in Greeley, Loveland, Ft Collins and Denver if needed.

Close to the activities the family enjoys.

Closeness to Ft Collins, Greeley, Loveland.

Closeness to Ft Collins/ Loveland/ Greeley.

Closeness to resources like FTC, Loveland, Greeley.

Convenience - close to doctors & grocery stores. convenience of getting to places Convenience to all of Northern Colorado.

Convenience to Health care.

Convenience to most services. convenience to mountains, shopping, restaurants Convenience to shops, vet, doctors.

Convenience.

Ease of access of Ft Collins.

Ease of access to major services grocery, bank. ease of access to major transportation Ease of access to stores.

EASE OF ACCESS TO SURROUNDING TOWNS Ease of driving.

Ease of getting around town & access to interstate HWY. Ease of getting around.

Ease of getting around.

Ease of getting where I need to go.

Ease of shopping, services, close to I-25.

Ease of traffic. Need a track by-pass for main st.

Ease of Transportation Ease of travel.

Ease of traveling around the town.

Easy access- Loveland, Ft. Collins, Greelay.

Easy access to bike paths and open space/ parks.

13

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Easy access to grocery stores & restaurants.

Easy access to I251 Costco, work, private school.

Easy access to Loveland, Ft. Collins, Centerra.

Easy access to shopping & trails.

Easy access to surrounding towns. The town needs to put businesses on the east side of town. All the grocery stores & most of the restaurants are on the west side. Traffic congestion would be greatly reduced if there was a grocery store on the east side of town.

Easy I-25 access.

Easy to get around.

Easy to get to Fort Collins, centerra, etc for shopping, dining, rec Easy travel, traffic not an issue.

Good location.

In the middle of Fort Collins, Loveland & Greeley.

Larger cities near by.

Living location. No place for this so I will add. (Road maintenance needs to improve). location location Location Location (lakes, rivers, paths, near enough to larger cities) Location (to surrounding areas and highways).

Location in Northern Co. Location of near Loveland, Ft. Collins, Greeley, Denver.

Location to interesting activities very concerned about the willingness of the town to allow fracking in/ near neighborhoods & destroying home values & quality of life.

Location to mountains.

Location to other NOCO towns - Denver.

Location to things important to my welfare (shops, hospitals, services).

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Location.

Middle of Ft Collins, Loveland, Greeley. Somehow the high traffic through town should be directed!!!!

My family lives close.

My job is here.

Near farming/ agricultural land.

Near the foothills & open space.

Proximity to Ft. Collins / Loveland.

Proximity to interstate & Hwys. 392 is too crowded between Cty Rd 13 & the interstate !!

Proximity to larger cities, without being a large city.

Proximity to MCR. Proximity to mountains/recreation

14

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Proximity to school (resurrection Christian school). Proximity to I-25, & Ft. Collins & Loveland. We need a grocery store in the highland meadows area or near crossroads blvd.

Proximity to work.

Relationship to Fort Collins.

Relationship to I25.

Relatively easy access to other towns Shopping & retails stores are 10-12 min away.

Short commute to work Situated near larger metro areas, Denver, Ft Collins Loveland, Greeley.

Small but close to larger city.

The convenience of all needs close to home.

Work and live in same place, excellent commute.

Town parks/recreation opportunities/paths and trails/library/special events                                      

Ability to walk/ bike to events in town.

Able to walk most place we need to go.

Access to recreational opportunities Access to trails, parks, recreation.

Access to trails.

Activities.

All the parks- Windsor lake that all the out of towners have taken over. amenities (rec center, parks, events at Boardwalk) Awesome Rec Center Beautiful walking/ bike trails. bike trails Bike trails/ Walking trails.

Bike/ walking trails.

Can walk to things.

Clear view library district.

Close by library- friendly service- free activities offered.

Close by- REC Center- Friendly service family friendly.

Close proximity of parks & Rec. Closeness of parks & trails.

Community activities.

Community center.

Community center/parks & rec. community events Community events like summer concerts, town BBQ, 4th of July.

Community events.

Community events.

Community parks are amazing.

Community rec center.

Concerts in the park. Windsor severely lacks a variety of good dining options. Fast food doesn't count.

Disc golf course- floods every year.

Excellent public facilities.

Excellent rec. center.

Finally having and indoor pool.

Fun place to go/ things to do in the community.

Golf.

Golf.

Government.

Great Library

15

                                                 

Health & well being, Rec. center, exercise options spiritual well being.

Live music events.

Local activities. lots of activities in Water Valley Lots of opportunities for involvement.

Natural trail and parks.

New recreation ctr, classes, pool.

Outdoor & recreational opportunities.

Outdoor activities & environment.

Outdoor activities for family Outdoor amenities Outside activities.

Parks & open spaces.

Parks & recreation.

Parks & walking trails.

Parks / environment quality / air quality.

Parks and Rec. Parks rec activities.

Parks, open space, trails.

Parks, the lake- more recycling containers needed !

Parks, trails.

Parks, walking/ biking paths.

Parks.

Parks.

Parks.

Parks.

Parks.

Parks.

Parks/ Library.

Parks/walking trails.

People parks- Windsor lake.

Public parks, rec center, public library. Need to connect Poudre Trail to bike trails in town to improve transportation systems.

Quality golf courses. rec center Rec center & rec opportunities also affects the natural environment, degrade the town, and makes the town undesirable. Biggest problem: Fracking, which threatens the health property of everyone in Windsor. If the Windsor Government could get out of bed with Martin Lind for 10 minutes, we might have a chance.

Rec Center.

Rec programs available Recreation Recreation dept. concerts, museum, parks.

RECREATION FACILITIES Recreation opportunities.

Recreation.

Recreation.

Recreation.

Recreational activities such as bike trail Recreational activities.

Recreational- bike trails.

Recreational Opportunitied for kids recreational opportunities Recreational opportunities for my children.

16

                               

Recreational programs.

Right now, honestly, it's the Community Recreation Center, which has become a big part of my routine.

Services.

Summer activities at Windsor lake.

Summer concerts at the park (great family 2nd friend time).

The amount of outdoors activities for my family.. the availability of parks within walking distance of almost anywhere The library & Rec center.

The nearest parks.

The recreation opportunities.

The town The variety of activities through the Rec. Center.

Things to do. town activities Town activities, free summer music concerts egg hunt, arbor day poster contest. Close to I-25. Close to Fort Collins, more choices for restaurants, super target.

Town park/ lake.

Town sponsored events.

Town- sponsored special events.

Trails & schools.

Trails.

Trails.

Trails/Parks Variety of good parks Variety of parks.

Very good amenities.

Walk ability.

Walking path/parks.

Walking- The cars will stop for you to cross the street.

Walking/ bike trails easily accessible.

Wellness opportunities.

Wonderful parks.

Wonderful walking trails and parks.

Appearance/natural environment/quiet/open space/views                 

A clean town.

Access to open spaces.

Aesthetics Aesthetics.

At times, fresh air, when fire pits aren't burning- Please ban!! Its air pollution!!

Attractive community.

Beautiful area.

Beautiful community/ not overcrowded.

Beautiful water valley.

Beauty & access to natural resources.

Beauty of open space and views of mountains.

Beauty of the natural space, Poudre river trail, etc.

Beauty.

Bigger view of Sky & Mountains.

Biking trail/ great pickle ball courts.

Bird life. birds

17

                                                  

Clean air most days.

Clean air.

Clean Air. Clean and safe.

Clean neat & welcoming shops stores for all but no major chain- waved of these- need added- Walmart- target Kmart. clean, great water quality Clean, safe community.

Clean.

Clean.

Clean. cleanliness Cleanliness and good water.

Cleanliness of the town.

Cleanliness town & neighborhoods.

Cleanliness, pleasant environment.

Cleanliness.

Cleanliness.

Cleanliness.

Cleanliness.

Cleanliness.

Cleanliness.

Cleanliness.

Cleanliness/ appearance.

Cleanliness/Safety.

Clear community.

Clear water.

Climate.

Climate.

Close to natural walks Environment- physical (parks, town, streets, etc).

Environment to include Natural Areas Environment.

Environment.

Environment.

Environment.

Environmental beauty, especially parks, open spaces.

Feeling of open space - not crowded.

Free lake access (beach).

Good water.

Great climate, friendly people.

Green spaces.

How clean the town is.

How well kept and presentation of the city.

Its quite living and feel safe.

It's so quiet.

Just like living in Colorado but its expensive and you pay for the scenery.

Lack of concrete.

Lake access.

Lake activities.

Lake and summer concerts, library.

Lake events.

18

                                                   

Lake.

Lake.

Lakes and green space Lakes.

Look appearance.

Low noise.

Mostly quiet.

Mountain views.

Open areas.

Open areas/ Undeveloped spaces.

Open feeling area, not stressful/ crammed city.

Open fields.

Open space & farmland surrounding the town.

Open space & trails don't over build!

Open space without oil & gas wells everywhere!

Open space.

Open space.

Open space.

Open space.

Open space.

Open space.

Open space/ hate the oil/ Freaking plants.

Open space/ natural areas/ trails.

Open spaces.

Open spaces.

Open spaces/trails.

Overall environment (lakes, trails etc).

Peace and quiet.

Peaceful and mostly quite community.

Pleasant environment.

Poudre trail.

Poudre trail.

Poudre trail.

Poudre Trail.

Power Trail and Windsor Lake activities.

Pretty area.

Pretty area.

Quiet Quiet & space in pleasant environment quiet and relaxing, great neighbors Quiet and small.

Quiet except for barking dogs!! @2AM. Quiet- now that the train horns are gone (Thank You)!

Quiet suburbia (overall).

Quiet.

Quiet.

Quiet.

Quiet.

Quieter than Fort Collins.

Quietness Quietness and safety.

Quietness.

19

                             

Quietness. quite relative quiet Slower pace.

Slower pace.

Space (less congestion than Fort Collins).

Sunny days The environment.

The lake The Lakes & Golf courses all close.

The open space behind my home The open spaces nicely maintained- helps to feel not "crowded in".

The overall natural environment.

Trails outdoors.

View of Rockies.

View of the mountains. Unhappy with the amount of oil wells in weld county, impacting total environment; residents health.

Water valley is great.

Water valley- lakes.

Weather (mild).

Weather.

Weather.

Weather.

Weather.

Wild animals.

Wildlife.

Windsor cleanliness.

Windsor lake, playgrounds, parks.

Windsor Lake.

Windsor Lake.

Windsor lake/town activities around lake.

Schools, place to raise a family                   

Activities for my kids.

Children.

Children's (k-10) education quality.

Choice between public, private, and Christian schools Closeness to schools.

Education 1st priority.

Education- public.

Education quality K-12.

Education system - yet I feel it has recently declined Education system for my kids.

Education.

Education. educational facilities Educational Opportunities for kids Excellent schools. family Family- centered activities and town events.

Family community.

Family friendly.

20

                                                  

Family oriented.

Family recreation.

Family.

Good education for kids.

Good place to raise kids.

Good public schools.

Good quality schools.

Good school system.

Good schools.

Good schools.

Great education/ great school!

Great place for kids/ families- safe & great education.

Great school principals supporting my children. Mr. Johnson @ middle school. Mrs. Scallon @ high school.

Great schools.

Great schools.

Love Windsor high school!

My children's education.

Nice schools.

Quality education in all schools.

Quality schools.

School system Schools schools Schools and library are excellent.

Schools- except for the other disregard to have a quality GATE program with a fit teacher in each school or at least the elementary schools.

Schools system.

Schools, education, enrichment libraries.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools.

Schools. Parks & paths.

Strong education system.

The quality education provided to children The quality of our schools.

The quality of the education for elementary & middle schools.

21

 

Things for the kids to do during summer.

Windsor school system.

Affordable                        

Affordability.

Affordable housing.

Affordable housing.

Affordable housing.

Affordable when compare to Fort Collins.

Affordable-but not so much anymore.

Cheaper rent.

Cost of living (ie taxes).

Cost of living.

Cost of living.

Cost of living.

Cost- of- living.

Economy.

Economy.

Home values.

Housing for retired ( affordable priced).

Lower cost of living than Fort Collins.

Nice housing.

Property value.

Quality of house for $.

Reasonable cost of living.

Reasonable cost of living.

The amount of house you get for your money. the safety allowing my children to walk to/from school

Less traffic/less crowded                     

Balance in growth & traffic.

Driving- Traffic is never that bad, thank you. I just moved here from FT. Collins. I crashed in Windsor.

I like that Windsor is not as crowded as Ft.Collins easy to get around.

I used to value the lack of over crowded roads but now that, and the explosion of new homes, apt. etc., has me very concerned.

Improve traffic.

It's not as 'busy' as Loveland, Fort Collins, or Greeley Lack of busy, traffic, as in Fort Collins.

Lack of college students/ crowd.

Lack of congestion (such as congestion in Ft Collins & Loveland).

Lack of heavy traffic except on main st in old town.

Lack of speed- pressure- traffic.

Lack of traffic and parking problems.

Less traffic lights.

Less traffic, most of the time.

Less traffic.

Less traffic.

Less traffic.

Light traffic.

Little traffic.

Low amount of traffic.

Lower traffic.

22

         

Minimum traffic delays.

Much less traffic than FC, Greeley, Loveland, but less to drive to too, e.g., no shopping to speak of No traffic.

Non congested "after 8 am & 5 pm traffic".

Not so much traffic/ pollution. streets The lack of traffic Traffic flow.

Traffic is manageable.

Traffic is not bad.

Shopping/businesses/services                               

Amenities (food, shopping).

Availability of services- good grocery store restaurants.

Brewery is nice to have. ease of shopping Good grocery stores.

Groceries.

Grocery store.

Grocery stores.

Grocery stores.

Having grocery stores close.

Just about anything you need- products/ services are have in Windsor so no need to go into Ft. Collins.

King soopers.

King Soopers/ Walgreens.

Local stores.

Main Street business.

Many locally owned businesses New places opening up (high hops, Hearth) for people to meet and get out of house.

No big box stores- support of local business.

No big retailers, Walmart.

Retail services.

Scope of retail establishments.

Services - stores.

Shopping at King Soopers Shopping mainly grocery.

Shopping.

The growth of retail available.

To be able to shop locally.

Variety of most services.

Very small lines at Grocery store. Cleanliness. Lack of diversity.

We have basics: Grocery, drug store, post office !!

We have everything we need right here.

Neighborhood quality       

Awesome neighborhood.

Cleanliness of neighborhood.

Cleanliness/ appearance of neighborhood.

Closeness and friendliness of my neighborhood.

Good neighborhoods old & new.

Good neighborhoods.

Location (our neighborhood).

23

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My neighborhood My neighborhood.

My neighborhood. neighborhood Neighborhood - highland meadows Neighborhood- Stone water.

Neighborhood, communication, parks & open space.

Neighborhood.

Neighborhood.

Neighborhood.

Neighborhood.

Neighborhoods.

Nice neighborhood.

Not having trailer parks.

Our neighborhood.

Patio homes.

Quality neighborhood.

Quality of neighborhood.

Quiet neighborhood.

Quiet neighborhood.

Quiet old town neighborhood.

Sense of pride in homes & neighborhoods.

Small town feel in our neighborhood.

Other                      

America Legion.

Area medical.

Attention to detail.

Be fair in traffic police citations. A new resident parked trailer on street during move in- I was ticketed, but a block away a work truck is parked everyday illegal on the corner & never ticketed.

Bikes need to follow laws be licensed, not allowed on highways and roads without 4' shoulders, single file only!

Church.

City loading.

Climate & seasonal changes issues -> need to enforce all city ordinances like 18yr old 11pm curfew, disturbing the peace 10-4-30 all criminal codes and hold parents accountable for their kids misbehavior !!

Community growth (too big!! too fast!!). Please stop letting box builders buy land for trac homes.

Concern about others- re this survey.

Cost of "affordable" housing is non-existent we are moving b/c we can't afford a home here. $300,000 isn't affordable.

Don't ruin the above 2 by allowing the installment of the multi million dollar sports stadium I keep seeing bullshit about.

Efficiency.

Extremely disappointed with the rec center expansion. A lot of money was spent for a small, poorly designed redundant facilities (pool).

Garage doors go up's down- no communication in neighborhoods.

Glad I live on the hill west of town.

Good church.

Good Growth Good medical care.

Great church (OLV).

Health service.

History

24

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Hometown raised here I apprecite that the town is fiscally responsible and doesn't put us in debt. .

I can't cross main street without almost getting hit by a car.

I have been here only seven months so I'm still learning I loved hearing the trains.

I pass on snow plow not enough.

I worry about traffic when the new sports center is completed.

Innovative and growing Is Greatly diminishing the ability to enjoy or home near the intersection of crossroads & Hwy 257. The very loud noise from those vehicle exhausts is very loud. I would encourage Windsor to take measures to eliminate such unnecessary loud noise.

It was a small town, growing too fast.

It's where I grew up.

I've live here for 25 years.

Keeping oil/ gas development down.

Lived in Windsor 40 years- never been impressed with town council ever!

Medical services. nearby medical services Need to clean up town.

No restaurants.

Not a friendly place to live.

Not given oppt to express what I disagree (about this community) in this survey.

Not much else still the same gossipers and keep up with the jones Not the taxes!

Nothing anymore, large trucks and tankers are allowed to plow through town and on major roads where people live, even at night! Brand new homes are being damaged by road vibrations & no one will stop it!!

Overall political environment (generally conservative) Police officer said Windsor in the heroin capital of Colorado?? Hope this isn't true.

Potential for growth.

Pride of homeowner's. quality growth Reduce noise.

Religion.

Responsive local gov.

Should be named- Ft. Collns bacon- really a rip off- Windsor now is the best paper.

Since this is the only space where I can express a negative opinions. The excessive noise from large trucks as well as motorcycles.

Size - Current Growth rate is diminishing this value.

Starting to know more and more people.

Survey too long.

The 24hrs limit on trailers on the street is too short. 72 hrs.

The area is also very lacking in good restaurants at affordable prices. We give all our money to Ft. Collins and Loveland as the choice is so much better.

The CRC The entrance coming into town is a mess.

The growth.

The prettiness of the inside of my home - I am happy with the way I decorated it. Sadly, Windsor is not a place for seniors, particularly widowed ones. Recreational activities focus on the children and in emergency situation there is not alternative transportation.

Too many 18 Wheeler's thru town.

Town Government.

Used to be friendly when I moved here.

Used to be non- materialistic when I moved here. Moved here many years ago (over 15 yrs ago).

25

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Used to be small town feeling - we've outgrown that.

Used to be small- town when I moved here.

Volunteering at Columbine We live in Larimer County. It is difficult to learn about Windsor affairs without local paper coverage. Do not feel a part of the actual town.

We need affordable housing.

We need crosswalks !

Wellness, What I don't like-bullying in Middle School. Lack of care from teachers & staff towards bullied child. Turning a blind eye to bullies. No concern for mental health of vulnerable students. I far see rising statistic at Windsor Middle School as a direct result.

When needs to be changed- Windsor bacon newspaper.

Windsor as a whole has growth & economic potential.

Windsor planning for expansion- the too fast.

26

Windsor, CO

Trends over Time 2017

2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com • 303-444-7863

777 North Capitol Street NE Suite 500 Washington, DC 20002 icma.org • 800-745-8780

Summary The National Citizen Survey™ (The NCS™) is a collaborative effort between National Research Center, Inc. (NRC) and the International City/County Management Association (ICMA). The survey and its administration are standardized to assure high quality research methods and directly comparable results across The NCS communities. The NCS captures residents’ opinions within the three pillars of a community (Community Characteristics, Governance and Participation) across eight central facets of community (Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment and Community Engagement). This report discusses trends over time, comparing the 2017 ratings for the Town of Windsor to its previous survey results in 2011 and 2013. Additional reports and technical appendices are available under separate cover.

Trend data for Windsor represent important comparison data and should be examined for improvements or declines. Deviations from stable trends over time, especially, represent opportunities for understanding how local policies, programs or public information may have affected residents’ opinions.

Meaningful differences between survey years have been noted within the following tables as being “higher” or “lower” if the differences are greater than six percentage points between the 2013 and 2017 surveys, otherwise the comparison between 2013 and 2017 are noted as being “similar.” Additionally, benchmark comparisons for all survey years are presented for reference. Changes in the benchmark comparison over time can be impacted by various trends, including varying survey cycles for the individual communities that comprise the benchmarks, regional and national economic or other events, as well as emerging survey methodologies.

Overall, ratings in Windsor for 2017 generally remained stable. Of the 89 items for which comparisons were available, 73 items were rated similarly in 2013 and 2017, 12 items showed a decrease in ratings and four showed an increase in ratings. Notable trends over time included the following: 

 

Within the pillar of Community Characteristics, seven aspects were trending down from 2013 to 2017, one was trending up and 28 were stable. Ratings for traffic flow, travel by car, travel by bicycle, the overall quality of new development in Windsor, affordable quality housing, housing options and for Windsor as a place to retire decreased over time. Ratings for recreational opportunities increased from 2013 to 2017.

Almost all aspects of Governance remained stable from 2013 to 2017. However, ratings for traffic signal timing and natural areas preservation decreased while ratings for ambulance/EMS increased.

When comparisons were available, most rates of Participation remained stable over time. Fewer Windsor residents reported that they had participated in religious or spiritual activities, watched a local public meeting or contacted Windsor employees in 2017 compared to 2013. More respondents reported that they had used Windsor recreation centers in 2017.

1

The National Citizen Survey™

Table 1: Community Characteristics General Overall quality of life Overall image Place to live Neighborhood Place to raise children Place to retire Overall appearance

Percent rating positively (e.g., excellent/good) 2011 2013 2017 91% 93% 92% 88% 88% 89% 94% 96% 95% 87% 91% 87% 93% 95% 93% 77% 87% 80% 84% 88% 89%

Comparison to benchmark 2011 2013 Much higher Much higher Much higher Much higher Much higher Much higher Much higher Much higher Much higher Much higher Much higher Much higher Much higher Much higher

2017 rating compared to 2013 Similar Similar Similar Similar Similar Lower Similar

2017 Higher Higher Similar Similar Higher Higher Higher

Table 2: Community Characteristics by Facet

Overall feeling of safety

Safety

Mobility

Natural Environment Built Environment

Percent rating positively (e.g., excellent/good, very/somewhat safe) 2011 2013 2017 NA NA 95%

2017 rating compared to 2013 NA

Safe in neighborhood

96%

97%

98%

Similar

Safe downtown/commercial area Overall ease of travel

95% NA

98% NA

96% 78%

Similar NA

Paths and walking trails

80%

86%

83%

Similar

Ease of walking

83%

87%

84%

Similar

Travel by bicycle

74%

81%

66%

Lower

Travel by public transportation

NA

NA

14%

NA

Travel by car Public parking

81% NA

83% NA

70% 58%

Lower NA

Traffic flow

71%

72%

46%

Lower

Overall natural environment

86%

85%

87%

Similar

Cleanliness

91%

91%

92%

Similar

Air quality Overall built environment

86% NA

84% NA

87% 69%

Similar NA

2

Comparison to benchmark 2011 2013 2017 NA NA Higher Much Much higher higher Similar Much Much higher higher Similar NA NA Similar Much Much higher higher Higher Much Much higher higher Higher Much Much higher higher Similar Much NA NA lower Much Much higher higher Similar NA NA Similar Much Much higher higher Similar Much Much higher higher Similar Much Much higher higher Higher Much Much higher higher Similar NA NA Similar

The National Citizen Survey™

Percent rating positively (e.g., excellent/good, very/somewhat safe) 2011 2013 2017

Economy

Recreation and Wellness

Education and Enrichment

Community Engagement

New development in Windsor

74%

77%

60%

Lower

Affordable quality housing

55%

57%

26%

Lower

Housing options Public places Overall economic health Vibrant downtown/commercial area Business and services Cost of living

67% NA NA NA 57% NA

63% NA NA NA 58% NA

50% 78% 80% 42% 58% 34%

Lower NA NA NA Similar NA

Shopping opportunities

26%

28%

28%

Similar

Employment opportunities Place to visit Place to work Health and wellness Mental health care Preventive health services

22% NA 45% NA NA 62%

27% NA 55% NA NA 71%

28% 56% 55% 81% 47% 71%

Similar NA Similar NA NA Similar

Health care Food Recreational opportunities Fitness opportunities Religious or spiritual events and activities

65% 61% 64% NA 78%

69% 67% 72% NA 79%

72% 65% 82% 85% 79%

Similar Similar Higher NA Similar

Cultural/arts/music activities Adult education

39% NA

56% NA

58% 46%

Similar NA

K-12 education

81%

86%

88%

Similar

Child care/preschool Social events and activities Neighborliness Openness and acceptance Opportunities to participate in community matters Opportunities to volunteer

52% 62% NA 63%

50% 69% NA 70%

49% 72% 72% 64%

Similar Similar NA Similar

Comparison to benchmark 2011 2013 2017 Much Much higher higher Similar Much Much higher higher Lower Much higher Higher Similar NA NA Similar NA NA Higher NA NA Similar Similar Similar Similar NA NA Similar Much Much lower lower Lower Much lower Lower Similar NA NA Similar Similar Similar Similar NA NA Similar NA NA Similar Higher Higher Similar Much Much higher higher Similar Similar Similar Similar Similar Higher Higher NA NA Similar Similar Similar Similar Much lower Similar Similar NA NA Lower Much Much higher higher Similar Much higher Higher Similar Similar Higher Similar NA NA Similar Similar Higher Similar

67% 75%

67% 70%

69% 71%

Similar Similar

Higher Similar

3

2017 rating compared to 2013

Similar Similar

Similar Similar

The National Citizen Survey™

Table 3: Governance General Services provided by Windsor Customer service Value of services for taxes paid Overall direction Welcoming citizen involvement Confidence in Town government Acting in the best interest of Windsor Being honest Treating all residents fairly Services provided by the Federal Government

Percent rating positively (e.g., excellent/good) 2011 2013 2017 82% 86% 86% 76% 84% 83% 65% 68% 64% 68% 70% 65% 59% 61% 64% NA NA 68% NA NA 68% NA NA 72% NA NA 72% 35% 39% 41%

2017 rating compared to 2013 Similar Similar Similar Similar Similar NA NA NA NA Similar

Comparison to benchmark 2011 2013 Much higher Much higher Higher Much higher Much higher Much higher Much higher Much higher Much higher Much higher NA NA NA NA NA NA NA NA Lower Similar

2017 Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar

Table 4: Governance by Facet

Safety

Mobility

Natural Environment Built Environment

Police Fire Ambulance/EMS Crime prevention Fire prevention Animal control Emergency preparedness Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services Garbage collection Recycling Drinking water Natural areas preservation Open space Storm drainage Sewer services

Percent rating positively (e.g., excellent/good) 2011 2013 2017 77% 86% 85% 91% 94% 96% 89% 88% 96% 77% 85% 84% 80% 90% 89% 70% 71% 70% 62% 66% 61% 72% 76% 71% 51% 60% 59% 72% 70% 74% 70% 73% 74% 50% 58% 62% 67% 69% 69% 65% 69% 61% NA NA 16% 86% 89% 87% 77% 83% 78% 86% 87% 88% 70% 74% 67% NA NA 71% 75% 79% 75% 89% 90% 91%

4

2017 rating compared to 2013 Similar Similar Higher Similar Similar Similar Similar Similar Similar Similar Similar Similar Similar Lower NA Similar Similar Similar Lower NA Similar Similar

Comparison to benchmark 2011 2013 2017 Similar Much higher Similar Similar Similar Similar Similar Similar Similar Much higher Much higher Higher Higher Much higher Similar Much higher Much higher Similar Similar Similar Similar Higher Much higher Similar Higher Much higher Similar Much higher Higher Similar Much higher Much higher Similar Much lower Lower Similar Much higher Much higher Similar Much higher Much higher Similar NA NA Much lower Similar Similar Similar Similar Higher Similar Much higher Much higher Higher Much higher Much higher Similar NA NA Similar Much higher Much higher Similar Much higher Much higher Similar

The National Citizen Survey™

Power utility Utility billing Land use, planning and zoning Code enforcement Cable television Economic development Town parks Recreation programs Recreation centers Health services Special events Public libraries

Economy

Recreation and Wellness Education and Enrichment

Percent rating positively (e.g., excellent/good) 2011 2013 2017 79% 88% 87% NA NA 84% 65% 64% 61% 58% 60% 57% 72% 73% 68% 56% 58% 63% 91% 92% 93% 83% 85% 88% 85% 86% 91% 78% 77% 76% NA NA 83% 84% 90% 90%

2017 rating compared to 2013 Similar NA Similar Similar Similar Similar Similar Similar Similar Similar NA Similar

Comparison to benchmark 2011 2013 2017 Higher Much higher Similar NA NA Similar Much higher Much higher Similar Much higher Much higher Similar Much higher Much higher Higher Much higher Much higher Similar Much higher Much higher Higher Much higher Much higher Higher Much higher Much higher Higher Much higher Much higher Similar NA NA Higher Similar Much higher Similar

Table 5: Participation General Sense of community Recommend Windsor Remain in Windsor Contacted Windsor employees

Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2011 2013 2017 77% 84% 79% 94% 94% 93% 89% 92% 89% 57% 53% 39%

2017 rating compared to 2013 Similar Similar Similar Lower

Comparison to benchmark 2011 2013 2017 Much higher Much higher Higher Much higher Much higher Similar Much higher Much higher Similar Similar Higher Similar

Table 6: Participation by Facet

Safety

Mobility

Natural Environment

Built Environment

Stocked supplies for an emergency Did NOT report a crime Was NOT the victim of a crime Used public transportation instead of driving Carpooled instead of driving alone Walked or biked instead of driving Conserved water Made home more energy efficient

Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2011 2013 2017 NA NA 26% NA NA 84% 91% 92% 95%

2017 rating compared to 2013 NA NA Similar

NA NA NA NA NA

NA NA NA NA NA

2% 44% 64% 85% 75%

NA NA NA NA NA

Recycled at home Did NOT observe a code violation

72% NA

80% NA

83% 55%

Similar NA

NOT under housing cost stress

71%

72%

74%

Similar

5

Comparison to benchmark 2011 2013 2017 NA NA Lower NA NA Similar Higher Higher Similar Much NA NA lower NA NA Similar NA NA Similar NA NA Similar NA NA Similar Much lower Lower Similar NA NA Similar Much Much higher higher Similar

The National Citizen Survey™

Percent rating positively (e.g., always/sometimes, more than once a month, yes) 2011 2013 2017

Economy

Recreation and Wellness

Education and Enrichment

Community Engagement

2017 rating compared to 2013

Comparison to benchmark 2011 2013 2017

Purchased goods or services in Windsor Economy will have positive impact on income Work in Windsor

NA

NA

95%

NA

NA

21% NA

26% NA

34% 31%

Higher NA

Higher NA

Used Windsor recreation centers

60%

65%

73%

Higher

Higher

Visited a Town park Ate 5 portions of fruits and vegetables Participated in moderate or vigorous physical activity In very good to excellent health Used Windsor public libraries Participated in religious or spiritual activities Attended a Town-sponsored event Campaigned for an issue, cause or candidate Contacted Windsor elected officials

91% NA

93% NA

89% 83%

Similar NA

NA NA 70%

NA NA 69%

92% 73% 66%

48% NA

47% NA

NA NA

Volunteered

Similar

Higher NA

NA Much higher NA Much higher Much higher NA

NA NA Similar

NA NA Similar

NA NA Similar

Similar Similar Similar

39% 63%

Lower NA

Lower NA

Lower NA

Similar Similar

NA NA

20% 12%

NA NA

37%

33%

Similar

Participated in a club Talked to or visited with neighbors Done a favor for a neighbor

26% NA NA

23% NA NA

20% 95% 83%

Similar NA NA

NA NA Much lower Much lower NA NA

Similar Similar

36%

NA NA Much lower

Attended a local public meeting

20%

23%

22%

Similar

Similar

Watched a local public meeting Read or watched local news

19% NA

20% NA

9% 80%

Lower NA

Voted in local elections

81%

88%

92%

Similar

Similar Much lower NA Much higher

6

Lower NA NA Much lower Much lower NA Much higher

Similar Lower Higher Similar Similar

Similar Similar Similar Similar

Lower Similar Higher

Windsor, CO

Supplemental Online Survey Results 2017

2955 Valmont Road Suite 300 Boulder, Colorado 80301 n-r-c.com • 303-444-7863

777 North Capitol Street NE Suite 500 Washington, DC 20002 icma.org • 800-745-8780

Contents About this Report............................................................................. 1 Complete Survey Responses ............................................................. 2 Verbatim Responses to Open Ended Question ................................. 23

The National Citizen Survey™ © 2001-2017 National Research Center, Inc. The NCS™ is presented by NRC in collaboration with ICMA. NRC is a charter member of the AAPOR Transparency Initiative, providing clear disclosure of our sound and ethical survey research practices.

About this Report As part of its participation in The National Citizen Survey™, the Town of Windsor conducted a mailed survey of 1,500 residents. Surveys were mailed to randomly selected households in May and June of 2017 and data were collected through July 10, 2017. Towards the end of the official data collection period (see the report, The National Citizen Survey: Community Livability Report, Windsor, CO, 2017), the Town made available a webbased survey to its residents through a link on the Town’s website. Visitors to the site were able to complete the survey from June 26 until July 24, 2017 and 342 surveys were received.

This report contains the results of this administration of the web-based survey and have not been weighted to current population estimates of Windsor.

1

The National Citizen Survey™

Complete Survey Responses The following pages contain a complete set of responses to each question on the survey, excluding the “don’t know” responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=”).

Responses excluding “don’t know” Table 1: Question 1 Please rate each of the following aspects of quality of life in Windsor: Windsor as a place to live Your neighborhood as a place to live Windsor as a place to raise children Windsor as a place to work Windsor as a place to visit Windsor as a place to retire The overall quality of life in Windsor

Excellent 56% N=179 52% N=170 60% N=174 22% N=51 17% N=52 36% N=100 42% N=138

39% 39% 35% 38% 40% 44% 49%

Good N=125 N=127 N=102 N=89 N=121 N=121 N=158

5% 7% 4% 26% 34% 15% 8%

Fair N=15 N=23 N=11 N=60 N=103 N=41 N=27

1% 1% 1% 15% 10% 6% 1%

Poor N=2 N=4 N=4 N=34 N=30 N=16 N=2

Total 100% N=321 100% N=324 100% N=291 100% N=234 100% N=306 100% N=278 100% N=325

Table 2: Question 2 Please rate each of the following characteristics as they relate to Windsor as a whole: Overall feeling of safety in Windsor Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Windsor Overall "built environment" of Windsor (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Windsor Overall opportunities for education and enrichment Overall economic health of Windsor Sense of community Overall image or reputation of Windsor

Excellent 52% N=165 32% N=100 39% N=122

Good 42% N=134 46% N=144 47% N=147

4% 17% 10%

Fair N=13 N=55 N=32

1% 5% 4%

Poor N=4 N=16 N=11

19% 31% 25% 28% 35% 43%

47% 52% 49% 54% 44% 46%

27% 13% 20% 15% 18% 9%

N=84 N=40 N=56 N=44 N=56 N=27

8% 4% 6% 3% 3% 3%

N=24 N=11 N=17 N=9 N=9 N=9

N=58 N=95 N=69 N=82 N=109 N=132

N=147 N=161 N=138 N=160 N=138 N=142

Total 100% N=316 100% N=315 100% N=312 100% 100% 100% 100% 100% 100%

N=313 N=307 N=280 N=295 N=312 N=310

Table 3: Question 3 Please indicate how likely or unlikely you are to do each of the following: Recommend living in Windsor to someone who asks Remain in Windsor for the next five years

Very likely 62% N=193 72% N=220

2

Somewhat likely 29% N=90 18% N=54

Somewhat unlikely 5% N=17 6% N=18

Very unlikely 4% N=11 5% N=14

Total 100% N=311 100% N=306

The National Citizen Survey™ Table 4: Question 4 Please rate how safe or unsafe you feel: In your neighborhood during the day In Windsor's downtown/commercial area during the day

Very safe 84% N=260

Somewhat safe 13% N=41

Neither safe nor unsafe 2% N=7

79%

17%

2%

N=246

N=54

N=6

Somewhat unsafe 1% N=2 1%

N=3

Very unsafe 0% N=1

Total 100% N=311

0%

100%

N=1

N=310

Table 5: Question 5 Please rate each of the following characteristics as they relate to Windsor as a whole: Traffic flow on major streets Ease of public parking Ease of travel by car in Windsor Ease of travel by public transportation in Windsor Ease of travel by bicycle in Windsor Ease of walking in Windsor Availability of paths and walking trails Air quality Cleanliness of Windsor Overall appearance of Windsor Public places where people want to spend time Variety of housing options Availability of affordable quality housing Fitness opportunities (including exercise classes and paths or trails, etc.)

Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care

Excellent 8% N=23 13% N=39 17% N=51 1% N=2 19% N=49 29% N=87 44% N=129 39% N=118 45% N=136 41% N=125 32% N=97 13% N=37 6% N=15 45% N=135 41% N=123 20% N=60 25% N=68 22% N=56 8% N=11

Good 37% N=112 45% N=135 52% N=158 4% N=6 48% N=122 51% N=151 41% N=122 51% N=155 46% N=140 47% N=143 48% N=145 37% N=103 25% N=65 43% N=129 47% N=142 36% N=110 46% N=127 46% N=119 26% N=35

32% 30% 25% 7% 27% 18% 13% 8% 9% 12% 16% 30% 38% 11% 12% 29% 24% 24% 33%

Fair N=97 N=90 N=75 N=12 N=69 N=55 N=39 N=23 N=26 N=35 N=49 N=83 N=100 N=34 N=36 N=88 N=66 N=62 N=45

Poor N=73 N=38 N=20 N=144 N=13 N=6 N=5 N=5 N=2 N=1 N=10 N=54 N=83 N=3 N=2 N=46 N=16 N=22 N=46

Total 100% N=305 100% N=302 100% N=304 100% N=164 100% N=253 100% N=299 100% N=295 100% N=301 100% N=304 100% N=304 100% N=301 100% N=277 100% N=263 100% N=301 100% N=303 100% N=304 100% N=277 100% N=259 100% N=137

Poor 16% N=23 6% N=13 20% N=35 6% N=17 2% N=5 25% N=53 29% N=86 17% N=49

Total 100% N=141 100% N=219 100% N=174 100% N=275 100% N=213 100% N=208 100% N=296 100% N=291

24% 13% 7% 88% 5% 2% 2% 2% 1% 0% 3% 19% 32% 1% 1% 15% 6% 8% 34%

Table 6: Question 6 Please rate each of the following characteristics as they relate to Windsor as a whole: Availability of affordable quality child care/preschool K-12 education Adult educational opportunities Opportunities to attend cultural/arts/music activities Opportunities to participate in religious or spiritual events and activities Employment opportunities Shopping opportunities Cost of living in Windsor

3

Excellent 11% N=16 44% N=96 10% N=18 21% N=58 40% N=85 7% N=14 4% N=11 2% N=7

Good 43% N=60 40% N=88 28% N=48 43% N=119 47% N=100 24% N=50 29% N=85 37% N=108

30% 10% 42% 29% 11% 44% 39% 44%

Fair N=42 N=22 N=73 N=81 N=23 N=91 N=114 N=127

The National Citizen Survey™ Please rate each of the following characteristics as they relate to Windsor as a whole: Overall quality of business and service establishments in Windsor Vibrant downtown/commercial area Overall quality of new development in Windsor Opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance of the community toward people of diverse backgrounds Neighborliness of residents in Windsor

Excellent 11% N=31 6% N=19 9% N=25 23% N=65 24% N=49 19% N=46 20% N=49 25% N=73

Good 52% N=151 34% N=99 48% N=132 49% N=138 51% N=104 55% N=132 36% N=86 50% N=146

29% 44% 29% 24% 19% 22% 30% 17%

Fair N=84 N=129 N=81 N=69 N=39 N=53 N=72 N=50

Poor 9% N=27 16% N=47 14% N=39 4% N=12 6% N=13 4% N=9 14% N=34 7% N=21

Total 100% N=293 100% N=294 100% N=277 100% N=284 100% N=205 100% N=240 100% N=241 100% N=290

Table 7: Question 7 Please indicate whether or not you have done each of the following in the last 12 months.

Made efforts to conserve water Made efforts to make your home more energy efficient Observed a code violation or other hazard in Windsor (weeds, abandoned buildings, etc.)

Household member was a victim of a crime in Windsor Reported a crime to the police in Windsor Stocked supplies in preparation for an emergency Campaigned or advocated for an issue, cause or candidate Contacted the Town of Windsor (in-person, phone, email or web) for help or information Contacted Windsor elected officials (in-person, phone, email or web) to express your opinion

No 13% 24% 44% 94% 85% 65% 63% 44% 76%

N=36 N=68 N=125 N=269 N=243 N=186 N=182 N=126 N=219

87% 76% 56% 6% 15% 35% 37% 56% 24%

Yes N=251 N=218 N=159 N=18 N=43 N=101 N=105 N=160 N=68

100% 100% 100% 100% 100% 100% 100% 100% 100%

Total N=287 N=286 N=284 N=287 N=286 N=287 N=287 N=286 N=287

Table 8: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Windsor?

Used Windsor recreation centers or their services Visited a neighborhood park or Town park Used Windsor public libraries or their services Participated in religious or spiritual activities in Windsor Attended a Town-sponsored event Used bus, rail, subway or other public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Volunteered your time to some group/activity in Windsor Participated in a club/civic group Talked to or visited with your immediate neighbors Done a favor for a neighbor

2 times a week or more 23% N=66 27% N=77 12% N=34 14% N=38 3% N=9 0% N=1 10% N=28 17% N=49 7% N=20 4% N=10 59% N=166 29% N=81

4

2-4 times a month 25% N=71 35% N=99 26% N=72 20% N=55 23% N=63 0% N=1 16% N=45 23% N=65 14% N=38 12% N=33 28% N=79 32% N=91

Once a month or less 26% N=74 31% N=88 30% N=85 12% N=35 54% N=152 1% N=3 18% N=51 26% N=72 21% N=58 16% N=45 11% N=30 32% N=90

Not 25% 6% 32% 54% 20% 98% 56% 34% 59% 68% 2% 7%

at all N=70 N=18 N=90 N=153 N=56 N=275 N=158 N=95 N=164 N=191 N=7 N=20

Total 100% N=281 100% N=282 100% N=281 100% N=281 100% N=280 100% N=280 100% N=282 100% N=281 100% N=280 100% N=279 100% N=282 100% N=282

The National Citizen Survey™ Table 9: Question 9 Thinking about local public meetings (of local elected officials like Windsor Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting?

Attended a local public meeting Watched (online or on television) a local public meeting

2 times a week or more 2% N=4 1% N=3

2-4 times a month 4% N=10 3% N=9

Once a month or less 31% N=81 12% N=33

Not at all 64% N=169 84% N=232

Total 100% N=264 100% N=277

Poor 4% N=10 0% N=0 0% N=0 6% N=12 0% N=0 8% N=19 13% N=34 7% N=17 5% N=12 18% N=46 11% N=28 9% N=23 79% N=74 5% N=12 5% N=13 9% N=21 3% N=8 3% N=8 2% N=5 5% N=12 0% N=1 2% N=4 2% N=5 18% N=38 15% N=34 10% N=19 16% N=35 6% N=12 3% N=7 13% N=24

Total 100% N=236 100% N=199 100% N=172 100% N=206 100% N=178 100% N=226 100% N=255 100% N=243 100% N=258 100% N=260 100% N=245 100% N=257 100% N=94 100% N=246 100% N=238 100% N=236 100% N=254 100% N=236 100% N=255 100% N=256 100% N=259 100% N=215 100% N=237 100% N=209 100% N=221 100% N=197 100% N=218 100% N=213 100% N=219 100% N=182

Table 10: Question 10 Please rate the quality of each of the following services in Windsor: Police/Sheriff services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services Garbage collection Recycling Storm drainage Drinking water Sewer services Power (electric and/or gas) utility Utility billing Town parks Recreation programs or classes Recreation centers or facilities Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.)

Animal control Economic development Health services Public library services Cable television

Excellent 45% N=107 60% N=120 57% N=98 38% N=78 48% N=85 31% N=69 10% N=26 23% N=55 20% N=51 17% N=44 16% N=38 12% N=32 5% N=5 26% N=65 29% N=68 17% N=41 43% N=109 32% N=75 32% N=82 29% N=74 48% N=124 44% N=94 58% N=138 14% N=30 10% N=23 20% N=40 13% N=29 16% N=34 47% N=104 15% N=27

5

Good 38% N=90 37% N=73 38% N=65 41% N=85 43% N=76 45% N=102 49% N=125 52% N=126 60% N=156 43% N=113 52% N=127 52% N=134 7% N=7 58% N=142 51% N=121 63% N=149 48% N=121 59% N=140 56% N=142 54% N=137 48% N=124 46% N=98 37% N=88 40% N=84 48% N=106 55% N=109 44% N=97 59% N=125 45% N=99 52% N=94

12% 3% 5% 15% 10% 16% 27% 19% 15% 22% 21% 26% 9% 11% 15% 11% 6% 6% 10% 13% 4% 9% 3% 27% 26% 15% 26% 20% 4% 20%

Fair N=29 N=6 N=9 N=31 N=17 N=36 N=70 N=45 N=39 N=57 N=52 N=68 N=8 N=27 N=36 N=25 N=16 N=13 N=26 N=33 N=10 N=19 N=6 N=57 N=58 N=29 N=57 N=42 N=9 N=37

The National Citizen Survey™ Please rate the quality of each of the following services in Windsor: Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) Preservation of natural areas such as open space, farmlands and greenbelts Windsor open space Town-sponsored special events Overall customer service by Windsor employees (police, receptionists, planners, etc.)

Excellent 25% 21% 20% 40% 38%

Good

N=38 N=51 N=50 N=98 N=90

47% 46% 48% 47% 47%

Fair

N=72 N=114 N=118 N=114 N=113

20% 20% 22% 11% 10%

N=31 N=50 N=54 N=26 N=24

Good 49% N=123 31% N=74

13% 42%

Fair N=32 N=99

Poor 8% 13% 9% 2% 5%

N=12 N=31 N=22 N=5 N=11

Total 100% 100% 100% 100% 100%

N=153 N=246 N=244 N=243 N=238

Table 11: Question 11 Overall, how would you rate the quality of the services provided by each of the following?

The Town of Windsor The Federal Government

Excellent 34% N=86 5% N=11

Poor 4% N=11 22% N=52

Total 100% N=252 100% N=236

Table 12: Question 12 Please rate the following categories of Windsor government performance: The value of services for the taxes paid to Windsor The overall direction that Windsor is taking The job Windsor government does at welcoming citizen involvement Overall confidence in Windsor government Generally acting in the best interest of the community Being honest Treating all residents fairly

Excellent 17% N=41 16% N=39 15% N=32 15% N=35 18% N=43 18% N=39 17% N=36

Good 45% N=111 44% N=110 44% N=96 47% N=112 42% N=102 50% N=109 44% N=94

Fair 28% N=69 22% N=54 29% N=62 24% N=57 21% N=52 23% N=51 26% N=55

Poor 11% N=26 19% N=47 12% N=26 15% N=35 19% N=45 10% N=21 14% N=30

Total 100% N=247 100% N=250 100% N=216 100% N=239 100% N=242 100% N=220 100% N=215

Table 13: Question 13 Please rate how important, if at all, you think it is for the Windsor community to focus on each of the following in the coming two years: Overall feeling of safety in Windsor Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Windsor Overall "built environment" of Windsor (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Windsor Overall opportunities for education and enrichment Overall economic health of Windsor Sense of community

6

Essential 67% N=171 42% N=108 41% N=106

Very important 26% N=68 44% N=114 45% N=115

Somewhat important 5% N=14 12% N=32 13% N=33

Not at all important 2% N=4 1% N=3 1% N=3

Total 100% N=257 100% N=257 100% N=257

41% 28% 38% 49% 47%

44% 45% 39% 42% 39%

14% 26% 20% 9% 12%

2% 2% 2% 1% 2%

100% 100% 100% 100% 100%

N=104 N=70 N=97 N=125 N=120

N=112 N=115 N=99 N=107 N=101

N=36 N=65 N=52 N=22 N=31

N=4 N=4 N=6 N=2 N=5

N=256 N=254 N=254 N=256 N=257

The National Citizen Survey™ Table 14: Question 14 Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: Local newspaper (print) Local newspaper (online) Town website Social media (Windsor's Facebook, Twitter, Instagram) Direct e-mails Direct mailings Channel 8 Word-of-mouth

Major 25% 22% 46% 53% 35% 23% 4% 39%

source N=65 N=55 N=118 N=135 N=89 N=58 N=9 N=100

Minor 38% 42% 44% 29% 35% 39% 20% 49%

source N=96 N=107 N=112 N=73 N=89 N=99 N=50 N=124

Not a 37% 36% 9% 18% 30% 38% 77% 12%

source N=94 N=91 N=24 N=47 N=77 N=98 N=196 N=30

Total 100% N=255 100% N=253 100% N=254 100% N=255 100% N=255 100% N=255 100% N=255 100% N=254

Much too fast 42% N=106 3% N=7 2% N=3

Total 100% N=253 100% N=254 100% N=189

Table 15: Question 15 Please rate the speed of growth in the following categories in Windsor over the past 2 years: Population growth Retail growth (stores, restaurants, etc.)

Jobs growth

Much too slow 0% N=1 28% N=70 24% N=45

Somewhat too slow 0% N=0 45% N=115 52% N=98

Right amount 22% N=55 20% N=51 22% N=42

Somewhat too fast 36% N=91 4% N=11 1% N=1

Table 16: Question 16 Do you have internet in your home?

Yes No Total

Percent 100% 0% 100%

Number N=256 N=1 N=257

Table 17: Question 16a Please rate the quality of your current internet service: Excellent Good Fair Poor Total

Percent 24% 45% 20% 12% 100%

7

Number N=61 N=114 N=50 N=31 N=256

The National Citizen Survey™ Table 18: Question 16b Who is your internet provider?

Comcast (Xfinity) Rise Broadband AT&T Sprint CenturyLink MHO Verizon Total

Percent 68% 6% 0% 0% 24% 0% 1% 100%

Number N=172 N=16 N=1 N=0 N=62 N=0 N=3 N=254

Table 19: Question D1 How often, if at all, do you do each of the following, considering all of the times you could?

Recycle at home Purchase goods or services from a business located in Windsor Eat at least 5 portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.)

Vote in local elections

Never 10% N=24 0% N=1 1% N=3 0% N=1 2% N=5 1% N=2

Rarely 5% N=13 2% N=6 14% N=36 8% N=20 12% N=31 3% N=7

Sometimes 11% N=27 33% N=82 32% N=81 31% N=78 24% N=59 4% N=9

Usually 16% N=39 50% N=125 35% N=88 39% N=99 33% N=83 15% N=37

Always 59% N=147 15% N=38 17% N=44 21% N=54 29% N=73 78% N=198

Total 100% N=250 100% N=252 100% N=252 100% N=252 100% N=251 100% N=253

Table 20: Question D2 Would you say that in general your health is: Excellent Very good Good Fair Poor Total

Percent 21% 54% 19% 5% 1% 100%

Number N=52 N=137 N=49 N=12 N=2 N=252

Table 21: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Very positive Somewhat positive Neutral Somewhat negative Very negative Total

8

Percent 12% 30% 46% 11% 1% 100%

Number N=31 N=75 N=117 N=28 N=3 N=254

The National Citizen Survey™ Table 22: Question D4 What is your employment status?

Working full time for pay Working part time for pay Unemployed, looking for paid work Unemployed, not looking for paid work Fully retired Total

Percent 59% 11% 2% 4% 25% 100%

Number N=148 N=27 N=5 N=9 N=62 N=251

Table 23: Question D5 Do you work inside the boundaries of Windsor?

Yes, outside the home Yes, from home No Total

Percent 25% 16% 59% 100%

Number N=63 N=40 N=149 N=252

Table 24: Question D6 How many years have you lived in Windsor?

Less than 2 years 2 to 5 years 6 to 10 years 11 to 20 years More than 20 years Total

Percent 13% 22% 24% 25% 16% 100%

Number N=32 N=57 N=62 N=63 N=41 N=255

Table 25: Question D7 Which best describes the building you live in?

One family house detached from any other houses Building with two or more homes (duplex, townhome, apartment or condominium) Mobile home Other Total

Percent 95% 5% 0% 0% 100%

Number N=242 N=12 N=0 N=0 N=254

Table 26: Question D8 Is this house, apartment or mobile home...

Rented Owned Total

Percent 5% 95% 100%

9

Number N=12 N=242 N=254

The National Citizen Survey™ Table 27: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)?

Less than $300 per month $300 to $599 per month $600 to $999 per month $1,000 to $1,499 per month $1,500 to $2,499 per month $2,500 or more per month Total

Percent 4% 5% 8% 25% 45% 13% 100%

Number N=10 N=12 N=19 N=61 N=108 N=32 N=242

Table 28: Question D10 Do any children 17 or under live in your household?

No Yes Total

Percent 52% 48% 100%

Number N=132 N=121 N=253

Table 29: Question D11 Are you or any other members of your household aged 65 or older?

No Yes Total

Percent 77% 23% 100%

Number N=194 N=58 N=252

Table 30: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.)

Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 or more Total

Percent 2% 10% 37% 31% 20% 100%

Number N=5 N=23 N=89 N=74 N=48 N=239

Table 31: Question D13 Are you Spanish, Hispanic or Latino?

No, not Spanish, Hispanic or Latino Yes, I consider myself to be Spanish, Hispanic or Latino Total

Percent 98% 2% 100%

10

Number N=243 N=5 N=248

The National Citizen Survey™ Table 32: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.)

American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American White Other

Percent 2% 1% 1% 94% 6%

Number N=5 N=3 N=3 N=231 N=15

Total may exceed 100% as respondents could select more than one option.

Table 33: Question D15 In which category is your age?

18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Total

Percent 0% 10% 25% 26% 21% 14% 3% 100%

Number N=1 N=26 N=64 N=67 N=53 N=35 N=7 N=253

Table 34: Question D16 What is your sex?

Female Male Total

Percent 65% 35% 100%

Number N=162 N=87 N=249

Table 35: Question D17 Do you consider a cell phone or landline your primary telephone number?

Cell Land line Both Total

Percent 73% 10% 17% 100%

11

Number N=184 N=26 N=42 N=252

The National Citizen Survey™

Responses including “don’t know” The following pages contain a complete set of responses to each question on the survey, including the “don’t know” responses. The percent of respondents giving a particular response is shown followed by the number of respondents (denoted with “N=“).

Table 36: Question 1 Please rate each of the following aspects of quality of life in Windsor: Windsor as a place to live Your neighborhood as a place to live Windsor as a place to raise children Windsor as a place to work Windsor as a place to visit Windsor as a place to retire The overall quality of life in Windsor

Excellent 56% N=179 52% N=170 54% N=174 16% N=51 16% N=52 31% N=100 42% N=138

Good 39% N=125 39% N=127 31% N=102 27% N=89 37% N=121 37% N=121 49% N=158

5% 7% 3% 18% 32% 13% 8%

Fair N=15 N=23 N=11 N=60 N=103 N=41 N=27

Poor 1% N=2 1% N=4 1% N=4 10% N=34 9% N=30 5% N=16 1% N=2

Don't 0% 1% 10% 28% 6% 14% 0%

know N=0 N=2 N=34 N=91 N=19 N=47 N=0

Total 100% N=321 100% N=326 100% N=325 100% N=325 100% N=325 100% N=325 100% N=325

Don't 0% 0% 1%

know N=0 N=0 N=2

Total 100% N=316 100% N=315 100% N=314

1% 3% 11% 6% 0% 1%

N=3 N=9 N=36 N=20 N=1 N=4

100% 100% 100% 100% 100% 100%

Table 37: Question 2 Please rate each of the following characteristics as they relate to Windsor as a whole: Overall feeling of safety in Windsor Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Windsor Overall "built environment" of Windsor (including overall design, buildings, parks and transportation systems) Health and wellness opportunities in Windsor Overall opportunities for education and enrichment Overall economic health of Windsor Sense of community Overall image or reputation of Windsor

Excellent 52% N=165 32% N=100 39% N=122

Good 42% N=134 46% N=144 47% N=147

4% 17% 10%

Fair N=13 N=55 N=32

1% 5% 4%

Poor N=4 N=16 N=11

18% 30% 22% 26% 35% 42%

47% 51% 44% 51% 44% 45%

27% 13% 18% 14% 18% 9%

N=84 N=40 N=56 N=44 N=56 N=27

8% 3% 5% 3% 3% 3%

N=24 N=11 N=17 N=9 N=9 N=9

N=58 N=95 N=69 N=82 N=109 N=132

N=147 N=161 N=138 N=160 N=138 N=142

N=316 N=316 N=316 N=315 N=313 N=314

Table 38: Question 3 Please indicate how likely or unlikely you are to do each of the following: Recommend living in Windsor to someone who asks Remain in Windsor for the next five years

Very likely 62% N=193 71% N=220

12

Somewhat likely 29% N=90 17% N=54

Somewhat unlikely 5% N=17 6% N=18

Very unlikely 4% N=11 5% N=14

Don't know 0% N=0 1% N=3

Total 100% N=311 100% N=309

The National Citizen Survey™ Table 39: Question 4 Please rate how safe or unsafe you feel: In your neighborhood during the day In Windsor's downtown/commercial area during the day

Very safe 84% N=260

Somewhat safe 13% N=41

Neither safe nor unsafe 2% N=7

Somewhat unsafe 1% N=2

Very unsafe 0% N=1

Don't know 0% N=0

Total 100% N=311

79%

17%

2%

1%

0%

0%

N=1

100%

Don't 0% 0% 0% 46% 17% 2% 2% 1% 0% 0% 1% 9% 13%

know N=0 N=0 N=0 N=140 N=50 N=5 N=6 N=4 N=0 N=0 N=4 N=27 N=40

Total 100% N=305 100% N=302 100% N=304 100% N=304 100% N=303 100% N=304 100% N=301 100% N=305 100% N=304 100% N=304 100% N=305 100% N=304 100% N=303

1% 0% 0% 9% 15% 55%

N=4 N=0 N=1 N=28 N=45 N=167

100% 100% 100% 100% 100% 100%

Poor 8% N=23 4% N=13 12% N=35 6% N=17

Don't 52% 25% 40% 7%

know N=153 N=73 N=118 N=20

Total 100% N=294 100% N=292 100% N=292 100% N=295

2%

28%

N=82

100%

N=246

N=54

N=6

N=3

N=1

N=311

Table 40: Question 5 Please rate each of the following characteristics as they relate to Windsor as a whole: Traffic flow on major streets Ease of public parking Ease of travel by car in Windsor Ease of travel by public transportation in Windsor Ease of travel by bicycle in Windsor Ease of walking in Windsor Availability of paths and walking trails Air quality Cleanliness of Windsor Overall appearance of Windsor Public places where people want to spend time Variety of housing options Availability of affordable quality housing Fitness opportunities (including exercise classes and paths or trails, etc.)

Recreational opportunities Availability of affordable quality food Availability of affordable quality health care Availability of preventive health services Availability of affordable quality mental health care

Excellent 8% N=23 13% N=39 17% N=51 1% N=2 16% N=49 29% N=87 43% N=129 39% N=118 45% N=136 41% N=125 32% N=97 12% N=37 5% N=15

Good 37% N=112 45% N=135 52% N=158 2% N=6 40% N=122 50% N=151 41% N=122 51% N=155 46% N=140 47% N=143 48% N=145 34% N=103 21% N=65

32% 30% 25% 4% 23% 18% 13% 8% 9% 12% 16% 27% 33%

Fair N=97 N=90 N=75 N=12 N=69 N=55 N=39 N=23 N=26 N=35 N=49 N=83 N=100

24% 13% 7% 47% 4% 2% 2% 2% 1% 0% 3% 18% 27%

Poor N=73 N=38 N=20 N=144 N=13 N=6 N=5 N=5 N=2 N=1 N=10 N=54 N=83

44% 41% 20% 22% 18% 4%

42% 47% 36% 42% 39% 12%

11% 12% 29% 22% 20% 15%

N=34 N=36 N=88 N=66 N=62 N=45

1% 1% 15% 5% 7% 15%

N=3 N=2 N=46 N=16 N=22 N=46

N=135 N=123 N=60 N=68 N=56 N=11

N=129 N=142 N=110 N=127 N=119 N=35

N=305 N=303 N=305 N=305 N=304 N=304

Table 41: Question 6 Please rate each of the following characteristics as they relate to Windsor as a whole: Availability of affordable quality child care/preschool K-12 education Adult educational opportunities Opportunities to attend cultural/arts/music activities Opportunities to participate in religious or spiritual events and activities

Excellent 5% N=16 33% N=96 6% N=18 20% N=58

Good 20% N=60 30% N=88 16% N=48 40% N=119

14% 8% 25% 27%

Fair N=42 N=22 N=73 N=81

29%

34%

8%

N=23

N=85

13

N=100

N=5

N=295

The National Citizen Survey™ Please rate each of the following characteristics as they relate to Windsor as a whole: Employment opportunities Shopping opportunities Cost of living in Windsor Overall quality of business and service establishments in Windsor Vibrant downtown/commercial area Overall quality of new development in Windsor Opportunities to participate in social events and activities Opportunities to volunteer Opportunities to participate in community matters Openness and acceptance of the community toward people of diverse backgrounds Neighborliness of residents in Windsor

Excellent 5% N=14 4% N=11 2% N=7 11% N=31 6% N=19 8% N=25 22% N=65 17% N=49 16% N=46

Good 17% N=50 29% N=85 37% N=108 51% N=151 34% N=99 45% N=132 47% N=138 35% N=104 45% N=132

31% 39% 43% 28% 44% 27% 23% 13% 18%

Fair N=91 N=114 N=127 N=84 N=129 N=81 N=69 N=39 N=53

17% 25%

29% 49%

24% 17%

N=72 N=50

N=49 N=73

N=86 N=146

Poor 18% N=53 29% N=86 17% N=49 9% N=27 16% N=47 13% N=39 4% N=12 4% N=13 3% N=9

Don't 29% 0% 0% 1% 0% 6% 4% 31% 19%

know N=87 N=0 N=1 N=2 N=1 N=18 N=11 N=91 N=55

Total 100% N=295 100% N=296 100% N=292 100% N=295 100% N=295 100% N=295 100% N=295 100% N=296 100% N=295

11% 7%

19% 2%

N=55 N=5

100% 100%

N=34 N=21

N=296 N=295

Table 42: Question 7 Please indicate whether or not you have done each of the following in the last 12 months.

Made efforts to conserve water Made efforts to make your home more energy efficient Observed a code violation or other hazard in Windsor (weeds, abandoned buildings, etc.)

Household member was a victim of a crime in Windsor Reported a crime to the police in Windsor Stocked supplies in preparation for an emergency Campaigned or advocated for an issue, cause or candidate Contacted the Town of Windsor (in-person, phone, email or web) for help or information Contacted Windsor elected officials (in-person, phone, email or web) to express your opinion

No 13% 24% 44% 94% 85% 65% 63% 44% 76%

N=36 N=68 N=125 N=269 N=243 N=186 N=182 N=126 N=219

87% 76% 56% 6% 15% 35% 37% 56% 24%

Yes N=251 N=218 N=159 N=18 N=43 N=101 N=105 N=160 N=68

100% 100% 100% 100% 100% 100% 100% 100% 100%

Total N=287 N=286 N=284 N=287 N=286 N=287 N=287 N=286 N=287

Table 43: Question 8 In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Windsor?

Used Windsor recreation centers or their services Visited a neighborhood park or Town park Used Windsor public libraries or their services Participated in religious or spiritual activities in Windsor Attended a Town-sponsored event Used bus, rail, subway or other public transportation instead of driving Carpooled with other adults or children instead of driving alone Walked or biked instead of driving Volunteered your time to some group/activity in Windsor Participated in a club/civic group

2 times a week or more 23% N=66 27% N=77 12% N=34 14% N=38 3% N=9 0% N=1 10% N=28 17% N=49 7% N=20 4% N=10

14

2-4 times a month 25% N=71 35% N=99 26% N=72 20% N=55 23% N=63 0% N=1 16% N=45 23% N=65 14% N=38 12% N=33

Once a month or less 26% N=74 31% N=88 30% N=85 12% N=35 54% N=152 1% N=3 18% N=51 26% N=72 21% N=58 16% N=45

Not 25% 6% 32% 54% 20% 98% 56% 34% 59% 68%

at all N=70 N=18 N=90 N=153 N=56 N=275 N=158 N=95 N=164 N=191

Total 100% N=281 100% N=282 100% N=281 100% N=281 100% N=280 100% N=280 100% N=282 100% N=281 100% N=280 100% N=279

The National Citizen Survey™ In the last 12 months, about how many times, if at all, have you or other household members done each of the following in Windsor?

Talked to or visited with your immediate neighbors Done a favor for a neighbor

2 times a week or more 59% N=166 29% N=81

2-4 times a month 28% N=79 32% N=91

Once a month or less 11% N=30 32% N=90

Not at all 2% N=7 7% N=20

Total 100% N=282 100% N=282

Once a month or less 31% N=81 12% N=33

Not at all 64% N=169 84% N=232

Total 100% N=264 100% N=277

Don't 11% 24% 35% 22% 33% 14% 4% 8% 2% 2% 7% 3% 65% 7% 10% 10% 4% 10% 4% 4% 2% 19% 11% 20% 17%

Total 100% N=265 100% N=263 100% N=265 100% N=264 100% N=264 100% N=264 100% N=265 100% N=264 100% N=264 100% N=266 100% N=263 100% N=265 100% N=266 100% N=265 100% N=265 100% N=262 100% N=264 100% N=262 100% N=265 100% N=266 100% N=264 100% N=265 100% N=265 100% N=262 100% N=265

Table 44: Question 9 Thinking about local public meetings (of local elected officials like Windsor Council or County Commissioners, advisory boards, town halls, HOA, neighborhood watch, etc.), in the last 12 months, about how many times, if at all, have you or other household members attended or watched a local public meeting?

Attended a local public meeting Watched (online or on television) a local public meeting

2 times a week or more 2% N=4 1% N=3

2-4 times a month 4% N=10 3% N=9

Table 45: Question 10 Please rate the quality of each of the following services in Windsor: Police/Sheriff services Fire services Ambulance or emergency medical services Crime prevention Fire prevention and education Traffic enforcement Street repair Street cleaning Street lighting Snow removal Sidewalk maintenance Traffic signal timing Bus or transit services Garbage collection Recycling Storm drainage Drinking water Sewer services Power (electric and/or gas) utility Utility billing Town parks Recreation programs or classes Recreation centers or facilities Land use, planning and zoning Code enforcement (weeds, abandoned buildings, etc.)

Excellent 40% N=107 46% N=120 37% N=98 30% N=78 32% N=85 26% N=69 10% N=26 21% N=55 19% N=51 17% N=44 14% N=38 12% N=32 2% N=5 25% N=65 26% N=68 16% N=41 41% N=109 29% N=75 31% N=82 28% N=74 47% N=124 35% N=94 52% N=138 11% N=30 9% N=23

15

Good 34% N=90 28% N=73 25% N=65 32% N=85 29% N=76 39% N=102 47% N=125 48% N=126 59% N=156 42% N=113 48% N=127 51% N=134 3% N=7 54% N=142 46% N=121 57% N=149 46% N=121 53% N=140 54% N=142 52% N=137 47% N=124 37% N=98 33% N=88 32% N=84 40% N=106

11% 2% 3% 12% 6% 14% 26% 17% 15% 21% 20% 26% 3% 10% 14% 10% 6% 5% 10% 12% 4% 7% 2% 22% 22%

Fair N=29 N=6 N=9 N=31 N=17 N=36 N=70 N=45 N=39 N=57 N=52 N=68 N=8 N=27 N=36 N=25 N=16 N=13 N=26 N=33 N=10 N=19 N=6 N=57 N=58

Poor 4% N=10 0% N=0 0% N=0 5% N=12 0% N=0 7% N=19 13% N=34 6% N=17 5% N=12 17% N=46 11% N=28 9% N=23 28% N=74 5% N=12 5% N=13 8% N=21 3% N=8 3% N=8 2% N=5 5% N=12 0% N=1 2% N=4 2% N=5 15% N=38 13% N=34

know N=29 N=64 N=93 N=58 N=86 N=38 N=10 N=21 N=6 N=6 N=18 N=8 N=172 N=19 N=27 N=26 N=10 N=26 N=10 N=10 N=5 N=50 N=28 N=53 N=44

The National Citizen Survey™ Please rate the quality of each of the following services in Windsor: Animal control Economic development Health services Public library services Cable television Emergency preparedness (services that prepare the community for natural disasters or other emergency situations) Preservation of natural areas such as open space, farmlands and greenbelts Windsor open space Town-sponsored special events Overall customer service by Windsor employees (police, receptionists, planners, etc.)

Excellent 15% N=40 11% N=29 13% N=34 39% N=104 10% N=27

Good 41% N=109 37% N=97 47% N=125 37% N=99 36% N=94

11% 22% 16% 3% 14%

Fair N=29 N=57 N=42 N=9 N=37

Poor 7% N=19 13% N=35 5% N=12 3% N=7 9% N=24

Don't 25% 17% 19% 18% 31%

know N=67 N=46 N=51 N=47 N=80

Total 100% N=264 100% N=264 100% N=264 100% N=266 100% N=262

14%

N=38

27%

N=72

12%

N=31

5%

N=12

42%

N=111

100%

N=264

19% 19% 37%

N=51 N=50 N=98

43% 45% 43%

N=114 N=118 N=114

19% 20% 10%

N=50 N=54 N=26

12% 8% 2%

N=31 N=22 N=5

8% 8% 8%

N=20 N=21 N=21

100% 100% 100%

N=266 N=265 N=264

34%

N=90

43%

N=113

9%

N=24

4%

N=11

10%

N=27

100%

N=265

Table 46: Question 11 Overall, how would you rate the quality of the services provided by each of the following?

The Town of Windsor The Federal Government

Excellent 33% N=86 4% N=11

Good 48% N=123 28% N=74

Fair 12% N=32 37% N=99

Poor 4% N=11 20% N=52

Don't know 2% N=6 11% N=29

Total 100% N=258 100% N=265

Excellent 16% N=41 15% N=39 13% N=32 14% N=35 17% N=43 15% N=39 14% N=36

Good 43% N=111 43% N=110 38% N=96 44% N=112 40% N=102 42% N=109 37% N=94

27% 21% 24% 22% 20% 20% 21%

Fair N=69 N=54 N=62 N=57 N=52 N=51 N=55

Poor 10% N=26 18% N=47 10% N=26 14% N=35 17% N=45 8% N=21 12% N=30

Don't 4% 3% 15% 7% 6% 15% 16%

Total 100% N=257 100% N=257 100% N=255 100% N=257 100% N=258 100% N=258 100% N=256

Table 47: Question 12 Please rate the following categories of Windsor government performance: The value of services for the taxes paid to Windsor The overall direction that Windsor is taking The job Windsor government does at welcoming citizen involvement Overall confidence in Windsor government Generally acting in the best interest of the community Being honest Treating all residents fairly

know N=10 N=7 N=39 N=18 N=16 N=38 N=41

Table 48: Question 13 Please rate how important, if at all, you think it is for the Windsor community to focus on each of the following in the coming two years: Overall feeling of safety in Windsor Overall ease of getting to the places you usually have to visit Quality of overall natural environment in Windsor Overall "built environment" of Windsor (including overall design, buildings, parks and transportation systems)

Essential 67% N=171 42% N=108 41% N=106

Very important 26% N=68 44% N=114 45% N=115

Somewhat important 5% N=14 12% N=32 13% N=33

Not at all important 2% N=4 1% N=3 1% N=3

Total 100% N=257 100% N=257 100% N=257

41%

44%

14%

2%

100%

16

N=104

N=112

N=36

N=4

N=256

The National Citizen Survey™ Please rate how important, if at all, you think it is for the Windsor community to focus on each of the following in the coming two years: Health and wellness opportunities in Windsor Overall opportunities for education and enrichment Overall economic health of Windsor Sense of community

Essential 28% N=70 38% N=97 49% N=125 47% N=120

Very important 45% N=115 39% N=99 42% N=107 39% N=101

Somewhat important 26% N=65 20% N=52 9% N=22 12% N=31

Not at all important 2% N=4 2% N=6 1% N=2 2% N=5

Total 100% N=254 100% N=254 100% N=256 100% N=257

Not a 37% 36% 9% 18% 30% 38% 77% 12%

Total 100% N=255 100% N=253 100% N=254 100% N=255 100% N=255 100% N=255 100% N=255 100% N=254

Table 49: Question 14 Please indicate how much of a source, if at all, you consider each of the following to be for obtaining information about the City government and its activities, events and services: Local newspaper (print) Local newspaper (online) Town website Social media (Windsor's Facebook, Twitter, Instagram) Direct e-mails Direct mailings Channel 8 Word-of-mouth

Major 25% 22% 46% 53% 35% 23% 4% 39%

source N=65 N=55 N=118 N=135 N=89 N=58 N=9 N=100

Minor 38% 42% 44% 29% 35% 39% 20% 49%

source N=96 N=107 N=112 N=73 N=89 N=99 N=50 N=124

source N=94 N=91 N=24 N=47 N=77 N=98 N=196 N=30

Table 50: Question 15 Please rate the speed of growth in the following categories in Windsor over the past 2 years: Population growth Retail growth (stores, restaurants, etc.)

Jobs growth

Much too slow 0% N=1 27% N=70 18% N=45

Somewhat too slow 0% N=0 45% N=115 38% N=98

Right amount 21% N=55 20% N=51 16% N=42

Somewhat too fast 36% N=91 4% N=11 0% N=1

Much too fast 41% N=106 3% N=7 1% N=3

Don’t 1% 0% 26%

know N=3 N=1 N=67

Total 100% N=256 100% N=255 100% N=256

Table 51: Question 16 Do you have internet in your home?

Yes No Don’t know Total

Percent 100% 0% 0% 100%

17

Number N=256 N=1 N=0 N=257

The National Citizen Survey™ Table 52: Question 16a Please rate the quality of your current internet service: Excellent Good Fair Poor Total

Percent 24% 45% 20% 12% 100%

Number N=61 N=114 N=50 N=31 N=256

Table 53: Question 16b Who is your internet provider?

Comcast (Xfinity) Rise Broadband AT&T Sprint CenturyLink MHO Verizon Don’t know Total

Percent 67% 6% 0% 0% 24% 0% 1% 0% 100%

Number N=172 N=16 N=1 N=0 N=62 N=0 N=3 N=1 N=255

Table 54: Question D1 How often, if at all, do you do each of the following, considering all of the times you could?

Recycle at home Purchase goods or services from a business located in Windsor Eat at least 5 portions of fruits and vegetables a day Participate in moderate or vigorous physical activity Read or watch local news (via television, paper, computer, etc.)

Vote in local elections

Never 10% N=24 0% N=1 1% N=3 0% N=1 2% N=5 1% N=2

Rarely 5% N=13 2% N=6 14% N=36 8% N=20 12% N=31 3% N=7

Sometimes 11% N=27 33% N=82 32% N=81 31% N=78 24% N=59 4% N=9

Usually 16% N=39 50% N=125 35% N=88 39% N=99 33% N=83 15% N=37

Always 59% N=147 15% N=38 17% N=44 21% N=54 29% N=73 78% N=198

Total 100% N=250 100% N=252 100% N=252 100% N=252 100% N=251 100% N=253

Table 55: Question D2 Would you say that in general your health is: Excellent Very good Good Fair Poor Total

Percent 21% 54% 19% 5% 1% 100%

18

Number N=52 N=137 N=49 N=12 N=2 N=252

The National Citizen Survey™ Table 56: Question D3 What impact, if any, do you think the economy will have on your family income in the next 6 months? Do you think the impact will be: Very positive Somewhat positive Neutral Somewhat negative Very negative Total

Percent 12% 30% 46% 11% 1% 100%

Number N=31 N=75 N=117 N=28 N=3 N=254

Table 57: Question D4 What is your employment status?

Working full time for pay Working part time for pay Unemployed, looking for paid work Unemployed, not looking for paid work Fully retired Total

Percent 59% 11% 2% 4% 25% 100%

Number N=148 N=27 N=5 N=9 N=62 N=251

Table 58: Question D5 Do you work inside the boundaries of Windsor?

Yes, outside the home Yes, from home No Total

Percent 25% 16% 59% 100%

Number N=63 N=40 N=149 N=252

Table 59: Question D6 How many years have you lived in Windsor?

Less than 2 years 2 to 5 years 6 to 10 years 11 to 20 years More than 20 years Total

Percent 13% 22% 24% 25% 16% 100%

19

Number N=32 N=57 N=62 N=63 N=41 N=255

The National Citizen Survey™ Table 60: Question D7 Which best describes the building you live in?

One family house detached from any other houses Building with two or more homes (duplex, townhome, apartment or condominium) Mobile home Other Total

Percent 95% 5% 0% 0% 100%

Number N=242 N=12 N=0 N=0 N=254

Table 61: Question D8 Is this house, apartment or mobile home...

Rented Owned Total

Percent 5% 95% 100%

Number N=12 N=242 N=254

Table 62: Question D9 About how much is your monthly housing cost for the place you live (including rent, mortgage payment, property tax, property insurance and homeowners' association (HOA) fees)?

Less than $300 per month $300 to $599 per month $600 to $999 per month $1,000 to $1,499 per month $1,500 to $2,499 per month $2,500 or more per month Total

Percent 4% 5% 8% 25% 45% 13% 100%

Number N=10 N=12 N=19 N=61 N=108 N=32 N=242

Table 63: Question D10 Do any children 17 or under live in your household?

No Yes Total

Percent 52% 48% 100%

Number N=132 N=121 N=253

Table 64: Question D11 Are you or any other members of your household aged 65 or older?

No Yes Total

Percent 77% 23% 100%

20

Number N=194 N=58 N=252

The National Citizen Survey™ Table 65: Question D12 How much do you anticipate your household's total income before taxes will be for the current year? (Please include in your total income money from all sources for all persons living in your household.)

Less than $25,000 $25,000 to $49,999 $50,000 to $99,999 $100,000 to $149,999 $150,000 or more Total

Percent 2% 10% 37% 31% 20% 100%

Number N=5 N=23 N=89 N=74 N=48 N=239

Table 66: Question D13 Are you Spanish, Hispanic or Latino?

No, not Spanish, Hispanic or Latino Yes, I consider myself to be Spanish, Hispanic or Latino Total

Percent 98% 2% 100%

Number N=243 N=5 N=248

Table 67: Question D14 What is your race? (Mark one or more races to indicate what race(s) you consider yourself to be.)

American Indian or Alaskan Native Asian, Asian Indian or Pacific Islander Black or African American White Other

Percent 2% 1% 1% 94% 6%

Total may exceed 100% as respondents could select more than one option.

Table 68: Question D15 In which category is your age?

18 to 24 years 25 to 34 years 35 to 44 years 45 to 54 years 55 to 64 years 65 to 74 years 75 years or older Total

Percent 0% 10% 25% 26% 21% 14% 3% 100%

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Number N=1 N=26 N=64 N=67 N=53 N=35 N=7 N=253

Number N=5 N=3 N=3 N=231 N=15

The National Citizen Survey™ Table 69: Question D16 What is your sex?

Female Male Total

Percent 65% 35% 100%

Number N=162 N=87 N=249

Table 70: Question D17 Do you consider a cell phone or landline your primary telephone number?

Cell Land line Both Total

Percent 73% 10% 17% 100%

22

Number N=184 N=26 N=42 N=252

The National Citizen Survey™

Verbatim Responses to Open Ended Question The following pages contain the respondents’ verbatim responses as entered in the web survey and have not been edited for spelling or grammar. Responses have been organized by coded alphabetical order.

What are the top three things you value most about living in Windsor?                                           

        

Ability to get around fairly quick ability to start a business which windsor in antibusiness Access to everyday errands Access to nature and parks access to northern colorado communities Access to other towns Access to outdoor activities Access to parks Access to Poudre River trail and parks.

Active life style Activities and events for young families Aesthetic/cleanliness Affordability affordable Affordable housing Agricultural atmosphere Amenities Attractive community availability of services Basic needs Beaurt/weather Beautiful neighborhoods to live in Beautiful scenery and recreational activities Beauty Beauty Beauty Bedroom community Being close to my job in Greeley Bike trails can know your neighbor Center location in Northern Colorado centralized location Centrally located Children's Education Christian values Church Church Church, library, recreation center Citizens responce City Community Events (summer music/movie series) Clean Clean Clean

                               

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Cleanliness Cleanliness Cleanliness Cleanliness Cleanliness Cleanliness Cleanliness of the area Cleanliness of the town Close enough to the mountains, far enough from Denver Close proximity to shopping and recreational activities Close to big cities Close to essential needs in other big towns, but not too close.

Close to everything close to Fort Collins Close to ft. Collins Close to Ft. Collins, Greeley, Loveland.

Close to I25 Close to larger towns Close to Loveland/Ft. Collins Close to most things Close to other towns close to parks and trails Close to Rec Center and High School Closeness to Ft Collins which has all the amenities Windsor needs to replicate Closeness to larger towns Closeness to needed services Comfort Community Community Community Community Community Community Community Community Community Community Community community Community Community

The National Citizen Survey™                                                 

           

Community Community Community community Community Community Community Community Community activites community bond Community charm Community events Community events community feel community resources Community.

Conservative values controlled growth Convenience Convenience Convenience of restaurants & retail Convenient Convenient location Convenient location convenient location-close to Ft. Collins.

Loveland, Greeley, I-25, Cost of living Cost of living Cost of living relative to Denver/Boulder/Fort Collins cost of living verses average paying job Cultural/Educational Resources (library, museum) Distance to stores Ease of access ease of getting around by car and on foot Ease to access FC and loveland.

Ease to get to job in Fort Collins Easy access to needed facilities Easy bicycling distance to work Easy walking distance to vibrant down town and recreational facilities Education Education Education education Education education Education Education Education Education Education

                                    

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Education education children education is A+ Education k-12 Education quality Educational system Eduction Emergency Services Enjoying the outdoor areas with our children Environment environment Environment & air quality- too much oil & gas activity allowed and supported! environment for children Everything close Excellent city management/growth Families that share our values.Far and few between, but they are here.

Family Family Family environment Family friendly Family friendly Family life and the feeling of Family within the town Family oriented Family town Farming community Feeling of a safe community Feeling of small community Feeling safe Feels like a country town, rather than a small city.

Fire Fire and police Fire Department Formerly it was small community Friendliness Friendliness Friendliness Friendliness Friendliness Friendliness, safety Friendly community Friendly neighbors Friendly neighbors Friendly people Friendly people Friendly people/neigbors Friends Friends Gate programming in schools Generally good community.

The National Citizen Survey™                                                  

                                          

Good education for kids Good friends Good living environment Good neighbors Good place for kids Good place to raise children Good school district Good schools Good schools good schools Good schools good schools Good schools Good value for homes, easy access to i25, Great community activities sponsered by Town of Windsor Great immediate neighbors.

Great location but not too crowded Great neighnorhood Great recreation Great schools Great schools great schools grew up here Growth Harvest Festival having 2 grocery stores Having a state of the art fire rescue and ambulance service healthy environment Higher property values History here Home value Home values Hometown feel housing Housing affordability Housing Prices on the rise.

I can Live, Work & Play here I still have a space not right on top of your neighbor It feels very safe It has good schools.

It is in Colorado It's a clean, friendly town.

It's a safe town.

Keeping the town relatively small Kids programs offered Kind Community (also disappearing) Lack of streetlights (I can see the stars) Lakes Less crowded than Boulder County Less expensive housing than Boulder County

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Library library and church Like our house living so close to our busness Location location Location Location Location Location location location Location Location Location Location location Location location Location (near work and central to other cities) Location between Greeley & Fort Collins Location near larger cities Location to Ft Collins, Locveland.

Location to other places Location/ proximity to services and other towns Low crime low crime Low crime low crime low crime Low crime rate Low density of transient population low taxes Low utility costs lower crime area Managed/Responsible Growth medical Medical is nearby my community My hometown/family My neighborhood My neighbors My view from my home - Rock Bridge Lake in Water Valley North Natural areas natural beauty of parks, open spaces natural environment/bike trails/walking trails Natural Parks and Bike Paths EVERYWHERE Nature Near cities Near family Neighbirs

The National Citizen Survey™                                                   

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neighborhood Neighbors Neighbors Neighbors Neighbors New housing areas Nice neighborhoods Nice neighbors Nice people nice people nieghborhood Northern Colorado Not as crowded as FC Not crowded Not having apartments built next to single family homes Not slummy Not to busy (also disappearing) old town neighborhood Open space Open space open space Open space open spaces mixed in with retail on 392/Main St Opportunity Opportunity to volunteer Our neighborhood Our Parks Our police department our school Our schools Outdoor activities Outdoor life Outdoors Over all quality of life is good here Overall size Parks Parks Parks Parks Parks Parks (Love them....but miss the variety of trails and parks in Fort Collins) parks and rec Parks and Recreation Opportunities Parks and trails Parks natural areas Parks/rec opportunities Patriotism Peaceful Peaceful and quiet Peacefulness/quiet People

                           26

Police Police Population Proximity Proximity to Colorado State University proximity to Fort collins Proximity to Fort Collins and Greeley proximity to major highway Proximity to mountains Proximity to other towns in co and the airport Proximity to services etc. in adjoining cities Public safety public service Purchased my home many years ago. quaint atmosphere quality Quality of education Quality of Education Quality of Fire/EMS services Quality of life quality of life Quality of Life Quality of life Quality of Life Recreation/Rivers/Mountains/Community Trails Quality of life/community Quality of living Quality of my home Quality of schools Quality of schools quality of services Quality of services Quality of the education Quality of the Library Quick responses from local government quiet Quiet Quiet Quiet Quiet - not an industrial community Quiet Neighborhood Quiet neighborhood Quite Real Estate value increasing Reasonable cost or living Reasonable priced older home to fix up Rec center Rec center and library Rec Center Community Rec center events offered Recreation recreation

The National Citizen Survey™                                                    

                                                   

Recreation Recreation Recreation Recreation Recreation opportunities Recreation opportunities Recreation opportunities recreation oppurtunities Recreation, health care Recreation/parks/trails/open space Recreational activities Recreational opportunities Recreational Opportunities that are affordable Recreational oppurtunities Reputation Restaurants Safe Safe safe Safe Safe and Clean Safe and quiet Safe community Safe Environment Safe Environment Safe environment Safe for family Safe for kids Safe neighborhood Safe neighborhoods Safe neighborhoods Safe, Clean Neighborhoods Safe, secure environment Safety Safety Safety safety Safety Safety Safety Safety safety Safety safety Safety Safety Safety Safety safety Safety Safety Safety

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Safety Safety Safety Safety Safety Safety Safety Safety Safety Safety Safety Safety safety safety Safety Safety safety safety Safety Safety Safety Safety Safety safety SAFETY Safety Safety Safety Safety Safety Safety Safety Safety Safety Safety Safety Safety Safety safety Safety Safety Safety Safety Safety Safety Safety Safety Safety - Law enforcement safety of family Safety/low crime Satety School

The National Citizen Survey™                                                   

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School district School system Schools Schools Schools Schools Schools Schools Schools Schools schools Schools Schools Schools Schools schools Schools schools Schools Security Semse of community Sense of belonging sense of community Sense of community Sense of community sense of community Sense of Community Sense of community sense of community Sense of community Sense of community Sense of community Sense of community sense of community Sense of community sense of community Sense of community Sense of community Sense of community Sense of Community Sense of community Sense of community Sense of community although that is disappearing quickly Sense of community/good family environment Sense of home and community sense of safety Service Services size Size Size

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Size Size of town Slow pace of living Slower growth Slower pace than nearby cities Small Small cimmunity Small community small rural community, not as populated as Ft Collins or Loveland Small town Small town SMALL TOWN Small town Small town Small town Small town Small town Small Town Small town Small town Small town Small town atmosphere Small town atmosphere Small town atmosphere small town atmosphere Small town charm small town common sense Small town community Small town community Small town community feel... but for how long?

Small town culture Small town feel small town feel Small town feel Small town feel Small town feel Small town feel Small town feel Small town feel small town feel Small town feel Small town feel Small town feel Small town feel small town feel Small town feel Small town feel Small town feel small town feel Small town feel Small town feel

The National Citizen Survey™                                                

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Small town feel Small town feel Small Town Feel Small town feel Small town feel small town feel small town feel small town feel Small town feel Small town feel Small town feel Small town feel but it is disappearing Small town feel with big town opportunities Small town feel, especially the old downtown area/shopsRecre Small town feel.

Small town feeling small town feeling Small town feeling Small town feeling Small town feeling small town feeling Small town feeling Small town feeling small town feeling Small town feeling.

Small town feeling/Sense of community Small town mentality small town quality Small Town Safety and Feel, less then 10 miles from Fort Collins small town size and feel Small town vibe (infrastructure and population) Small/Home town feel smaller city Smaller town Smaller town feel smaller town feel Social activities Somewhat of a small town feel Starbucks Still has a small town feel Still has a small town feel Still has small town feel Still small town.

The beauty The community rec center The great schools The lake behind our house. the link and recreation services

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The location in northern co. the location to other towns the outdoor spaces The overalll sense of community. the people The Poudre Trail and other bike trails/town bike lanes the previously low crime rate The quality and safety of schools.

The sense of Community and Neighbors The sense of nature being close and flourishing. they did allot of public events for the community things to do This is where my grand daughters and their family live To raise kids Town activities and opportunities (Rec Center) Town govermnent Town public works Traffic ease. We DO need to limit truck traffic in town!!!

Trails Trails and parks Trails, parks, recreation dept.

Unity - elimination of prejudice Used to be a small quaint town used to be friendly neighbors used to be good employment-Kodak Used to be lack of traffic but that's no longer the case used to be small town Value of houses View Walk ability Walking path and parks walking paths walking paths, Windsor Lake and other outdoor recreation Walking/biking trails Weather Weather can miss Windsor Welcoming Weld re-4 educators/schools weld re4 school district Well kept community Windsor Lake and Boardwalk Park Windsor parks Windsor use to have the small town, country feeling. now they build on every farm field they can find

FUTURE TOWN BOARD MEETINGS Work Sessions & Regular Meetings will be held in the Board Chambers unless otherwise noted.

September 4, 2017 6:00 p.m.

Town Board Work Session – Labor Day Cancelled

September 11, 2017 Board/Manager/Attorney Monthly Meeting 5:30 p.m. /1st floor conference room September 11, 2017 7:00 p.m.

Town Board Meeting Kern Board Meeting

September 18, 2017 6:00 p.m.

Town Board Work Session Metropolitan District follow up Housing Policy

September 25, 2017 6:00 p.m.

Town Board Work Session Utility Task Vehicle (UTV), Code Enforcement – Abandoned Vehicles/House discussion

September 25, 2017 7:00 p.m.

Town Board Meeting

October 2, 2017 6:00 p.m.

Town Board Work Session Boardwalk Park and 3.2% Beer in Parks discussion Boardwalk Park – review of summer activities Parks Master Plan Update

October 9, 2017 Board/Manager/Attorney Monthly Meeting 5:30 p.m. /1st floor conference room October 9, 2017 7:00 p.m.

Town Board Meeting

October 16, 2017 6:00 p.m.

Town Board Work Session DDA 2018 Budget Presentation MS4 Stormwater Permit/Ordinance Discussion

October 23, 2017 6:00 p.m.

Town Board Work Session

October 23, 2017 7:00 p.m.

Town Board Meeting

October 30, 2017

Fifth Monday

November 6, 2017 6:00 p.m.

Town Board Work Session

Future Meetings Agenda Page 2 of 2

November 13, 2017 Board/Manager/Attorney Monthly Meeting 5:30 p.m. /1st floor conference room November 13, 2017 7:00 p.m.

Town Board Meeting

November 20, 2017 6:00 p.m.

Town Board Work Session

November 27, 2017 6:00 p.m.

Town Board Work Session

November 27, 2017 7:00 p.m.

Town Board Meeting

October 5, 2017 October 7, 2017 October 23, 2017 November 7, 2017

Additional Events Chamber event - Experience Windsor @ Readiness Center Budget work session Chamber Annual Dinner Joint meeting with Weld County Commissioners

Future Work Session Topics CDOT presentation on the North I-25 Express Lanes Johnstown to Fort Collins project Joint meeting with Board of Adjustment