GARAGE TRADER NI VOL3 by Greer publications

Vol 3 2017

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CONTENTS GT www.garagetrader.co.uk

Vol 3 2017

Cuts not st time, an e, dards.

Cuts tim s. not standard Abrasiv es tha to be more t cut quicker producti and last ve tha longer, Make n eve helping more r. you of you r time with our To lea rn 3MTM Contac more or boo Premium t 0845 k Abrasiv 603 971 a demons es rang tration GARA 4 or visi e. GETRA DER t www.3 with one of our m.co.uk /bodys experts: hop

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2017 Vol 3

subscriptions: (UK £18.00 Outside UK £27.50)

TAKE A LOOK INSIDE... News

4 JKC wins National BMW Award 6 Saltmarine wins top Northern Ireland Dealership award 9 Ballyrobert takes on Mazda and Lotus at their Mallusk site 28 Ford Dealers to offer parts for other marques

Special Features TO ADVERTISE IN THE MAGAZINE CALL: (028) 9278 0099 REGARDING EDITORIAL CALL: (028) 9278 0101 General Manager Gladys Greer gladysgreer@greerpublications.com

Editor

Pat Burns patburns@greerpublications.com Publishers James & Gladys Greer Designed by Shaun Byrne, Design Stics Unit 34 Crescent Business Park, Lisburn, BT28 2GN Tel: 028 9278 0108

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11 New premises and products for Car+Color, the new name for Givran Autoparts Belfast 20 The Original Equipment Suppliers Aftermarket Association put the case for using original parts 24 Technical Tips from First Line: Installing Land Rover handbrake shoes 29 Can Independent workshops benefit frfom Vehicle Manufacturer recalls?

People 38 Jonathan Lloyd, the World Class Painter, is appointed 3Ms new Northern Ireland manager 41 We put our Factor Ten questions to Alec Orr 46 Jonathan Murphy, Managing Director of David Murphy Towing Brackets is In the Driver’s Seat

COMMENT The Northern Ireland motor dealers continue to strive to among the best in the UK. In the past quarter, both JKC and Saltmarine have won top awards. . JKC, the family-owned firm from Coleraine were able to hold off stiff competition from over 140 BMW UK Retailers to claim the top prize in not just one, but three award categories including UK Retailer of the Year - Customer Champion; UK Retailer of the Year – New Retail Sales and Overall UK Retailer of the Year Award – Runner Up. Meanwhile, car buyers in County Tyrone can be sure to receive outstanding customer service at Saltmarine Cars after it was recognised as one of the top dealerships in the UK. The motor group, comprising of Saltmarine Ford, Hyundai, Mazda and Saltmarine Used Car Centre, has been named in the ‘Best Car Dealers’ category of the 2017 Auto Express Driver Power survey. Data gained from nationwide surveys by Auto Express and data analyst Statista reveals the top 1,000 new and used car dealers in the United Kingdom based on overall customer satisfaction. Saltmarine Cars, based in Dungannon, scored 9.1 out of 10, ranking them in the top 40 car dealers in the UK and as the best dealer for overall customer satisfaction in Northern Ireland. Follow us on

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News

JKC WIN BMW NATIONAL AWARDS JKC BMW Coleraine has plenty of good news to celebrate following another successful night at the “BMW Retailer of the Year Awards,” held recently in Barcelona. The family-owned firm from Coleraine were able to hold off stiff competition from over 140 BMW UK Retailers to claim the top prize in not just one, but three award categories: •

UK Retailer of the Year Customer Champion

•

UK Retailer of the Year – New Retail Sales

Overall UK Retailer of the Year Award – Runner Up The Customer Champion Award recognises an outstanding level of customer service across all areas of the business, whilst the New Retail Sales Award recognises excellence in key performance indicators across all aspects of the New BMW Sales operation. This accomplishment is made even more impressive as this is the third consecutive year that JKC has been recognised at the UK awards. These latest achievements build on JKC BMW’s New Retail Sales Award in last year’s ceremony and the Overall Dealer of the Year Award which they received in 2014.

Niall MacFlynn, Head of Business at JKC said “At JKC, we have some of the best people in the industry, so I am incredibly proud of what our team has achieved. To win even one of these categories would be great, so to bring three awards back to Coleraine is a fantastic honour for both our dedicated team and our loyal customers alike. Delivering a premium experience each and every time a customer visits JKC is at the very core of everything we do, so it’s great to have those efforts recognised by the manufacturer. Also, to finish as a runner-up in the most coveted award of the night, the Overall Retailer of the Year demonstrates the strength and depth of performance we have right across our business” BMW Group - The JKC team being presented with the awards. Award Presentation – left to right; Richard Hudson (Sales Director BMW UK), Jack Cassidy (Managing Director JKC), Niall MacFlynn (Head of Business, JKC), Robert Frame (Regional Sales Manager, BMW UK)

ABARTH EXPANSION IN NORTHERN IRELAND The Donnelly Group have extended the Abarth brand to all of their Fiat dealerships in Northern Ireland. Abarth was originally introduced alongside their Mallusk dealership, and now the brand is represented at their other Fiat dealerships in Dungannon, Enniskillen and Eglinton.

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To mark the official launch, members of the Northern Ireland Italian Motor Club drove a selection of their classic cars the 50 miles from Dungannon to Eglinton, having breakfast at the departure venue and lunch on arrival.

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News Motor Auctions BEN fundraiser

Mark Payne, CIP Insurance Brokers

The National Association of Motor Auctions (NAMA) held its annual AGM on recently at Wilsons Auctions in Belfast. A charity auction in aid of BEN – the automotive industry charity, took place following the AGM raising a record breaking £17,450. Louise Wallis, Head of NAMA

commented, “This year’s AGM was well attended by members and was overall a positive and informative meeting with constructive discussions regarding the UK auction industry. “We are extremely pleased with the amount raised for BEN and would like to thank everyone for their generous donations.”

Roadside Kia Sponsor Armoy’s ‘Race of Legends’ 2017 ARMOY Motorcycle Road Racing underlines the popularity of this Club has announced that the title annual event. sponsor of their 2017 ‘Race of David Boyd of Roadside Garages Legends’ will be Roadside Kia said, “I didn’t hesitate when asked Coleraine. to support the Armoy Road Racing The Coleraine based firm has also Motorcycle Club and the Race sponsored Michael Dunlop for of Legends 2017. Having been the past three years. They are a involved with road racing in one well-established and family run car way or another for a number of dealership which offers new Kia years including the Armoy Road cars along with an ever growing Races this was an easy decision. selection of high quality, great “Roadside Kia is a local company value pre-loved cars. Roadside has serving the local community, this continuously assisted the Armoy is our way of helping the wider Motorcycle Road Racing Club in community as well as being one way or another over the years involved in one of the best road whether it has been sponsoring a races there is. The Armoy Road race or supplying the Clerk of the Races and the Race of Legends Course with his car for Bike Week. epitomises all that is great about The Armoy Road Races are one this sport.” of Northern Ireland’s prime motorsport gatherings, attracting motorcycle riders both locally and internationally, and Roadside Garage’s The Roadside Kia team including David commitment Boyd and Ian Lamont with road racer, to the Armoy Michael Dunlop. Road Races

World Champion Para Athlete converts to Flogas Autogas Multi-gold medal winning Paralympian and World Champion Michael McKillop has now converted his car to Flogas Autogas. Michael said, “I’m very pleased with the move to Flogas Autogas because I would drive over 1,000 miles a month for training and race meetings in Ireland and the UK. As Autogas is far cheaper than petrol, I’ll certainly notice the positive impact on my wallet!” 2017 is a busy year for Michael, the reigning world champion in the 800 and 1500 metres (T37), who will be attending race meetings across Ireland, including the Belfast International T&F Meet in June as well as defending his titles at the 2017 IPC Para Athletics World Championships in London in July.

Paul Ruegg, senior marketing executive, Flogas, said “In addition to his world-renowned achievements, Michael is an excellent role model for up and coming young athletes and Flogas is delighted and proud to have him as their brand ambassador. We wish him the very best of luck at the World Championships.”

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Paul Ruegg, senior marketing executive, Flogas, with Flogas Autogas ambassador, Michael McKillop, who has converted his car to autogas.

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News

AGNEW GROUP GET INTO GEAR FOR CANCER FUND FOR CHILDREN

The Agnew Group is gearing up for some great fundraising, having adopted the Cancer Fund for Children as its charity partner. Over 1000 staff at all its 16 dealerships in Northern Ireland will be participating in a number of challenges and events in the coming months to raise funds for the children’s charity. Key events include a climb up Slieve Donard, coffee mornings and a 5k Run, with an ambitious overall target of £100,000 to reach by year end, half to be raised by employees and half match-funded by the Agnew Group.

the staff at The Agnew Group are very excited about raising money for the Cancer Fund for Children. As a local firm which has supported Northern Ireland business for over 80 years, it fits perfectly with our ethos to fundraise for a local charity whose work is focused on supporting local people. I am looking forward to a successful partnership where we can make a direct and tangible contribution to the lives of hundreds of families in Northern Ireland.

Yuile Magee, Managing Director, The Agnew Group said, “We didn’t have to look far when choosing a charity that resonates with employees and fits with our own supporting local ethos. All

“And not only have our employees got behind the fundraising, but two of our manufacturers, Volvo UK and Mercedes-Benz UK are also getting on board by making a donation

Agnew Group Managing Director Yuile Magee, and Cancer Fund for Children’s Chief Executive, Gillian Creevy announce a £100,000 fundraising partnership at Agnew’s Auto repair Centre. The motor vehicle retailer, and its 900 staff have committed to raise £100,000 for the local charity.

to the charity with every Volvo or Mercedes-Benz test drive taken within the Agnew Group. We

are delighted that two such major manufacturers have decided to support us on this local level.”

Saltmarine Cars wins recognition as top Northern Ireland dealership Car buyers in County Tyrone can be sure to receive outstanding customer service at Saltmarine Cars after it was recognised as one of the top dealerships in the UK. The motor group, comprising of Saltmarine Ford, Hyundai, Mazda and Saltmarine Used Car Centre, has been named in the ‘Best Car Dealers’ category of the 2017 Auto Express Driver Power survey. Data gained from nationwide surveys by Auto Express and data analyst Statista reveals the top 1,000 new and used car dealers in the United Kingdom based

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on overall customer satisfaction. Saltmarine Cars, based in Dungannon, scored 9.1 out of 10, ranking them in the top 40 car dealers in the UK and as the best dealer for overall customer satisfaction in Northern Ireland. Neil Salt, commented, “It is fantastic to know that we have not only been ranked as the best dealer for customer satisfaction in Northern Ireland, but that our excellent customer service has also made us one of the top 40 dealerships in the UK! Our team within Saltmarine

work hard to provide our customers with the best advice, service and information throughout the entire business.” The results are coordinated from a combined result of two online surveys. The first survey, completed by new car buyers, rates dealers on factors including the demeanour of sales people, price negotiation, after-sales service and the likelihood of recommending to a friend or family member.

The second survey targets industry associates, including car dealers, garages, repair shops and auto parts suppliers. As a ‘peer-topeer’ survey, this allows those in the industry to identify which car dealers (other than themselves) they would recommend to their family and friends. Based just off the M1 Motorway near Dungannon, Saltmarine Cars was established in 1969 by Neil Salt.

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News NORTHERN IRELAND IS FAILING TO SECURE THE FUTURE OF ELECTRIC VEHICLES Electric and hybrid cars have seen a 47% growth this year. Yet, according to the Institute of the Motor Industry (IMI), more still needs to be done to encourage motorists to make the switch from diesel and petrol engines to electric and hybrid alternatives. Though an increasing number of motorists are choosing alternatives, Northern Ireland is failing to keep up with the demand as the number of Ultra-Low Emission Vehicles (ULEV) significantly outweighs the number of charging stations with 5 plug-in vehicles to 1 charging connector. The IMI says Britain will fail to remove diesels and in turn improve air quality, if significant investment isn’t made to the number of charging stations across the UK. Furthermore, the IMI found insurance costs for ultra-low emission vehicles can be up to 50% higher than for petrol or diesels equivalents and warns these won’t become more competitive until more people are qualified to work on them.

Currently only 1% of all technicians have been trained to work safely on the highvoltage technology, of which almost all of them work exclusively for manufacturers franchised dealers. The IMI believes that the UK will fail to keep up with the global competition for the adoption of ultra-low emission vehicles (ULEVs) if the charging infrastructure isn’t drastically improved - and more technicians are given the training required to service these high powered vehicles. A government-commissioned report estimates that the new vehicle technologies could contribute £51bn to the UK economy by 2030. Steve Nash, Chief Executive at the IMI, said: “Much more needs to be done if the UK is to realise the £51bn contribution from new vehicle technologies that the government is pursuing by 2030. That is contingent upon the UK being a

leading player, but we must start with the basics by ensuring that we have the infrastructure and skills base to support motorists making an easy transition from petrol and diesel to electric and hybrid. A greater and more rapid investment in the charging infrastructure and financial support to help those working in the service & repair sector, most particularly the independent operators, to gain the skills to work on the new technologies.

“The IMI is continuing its campaign for the introduction of a licensing scheme for those working on the high voltage vehicles, and we’ve asked the government to contribute £30m to support the uptake of the necessary training. In order to facilitate this and help clarify the competencies required for working on these vehicles, the IMI has launched a new Electric & Hybrid Vehicle qualification along with the appropriate support materials.”

Hamilton Announces Wrightbus’ Investment in Innovation

Invest Northern Ireland CEO Alastair Hamilton recently announced a £5.5million investment by Wrightbus to develop and manufacture electric zero emission vehicles for international markets, and to train and upskill staff.

R&D and skills projects, supported by Invest NI, will support the company’s export ambitions and ensure it is positioned to compete for the expected increase in global demand for electric vehicles.”

Commenting on the investment, Alastair Hamilton said: “The Wrights Group is an internationally renowned advanced engineering business and a significant employer in County Antrim.

Invest NI has offered the Ballymena company over £1.4 million towards its research and development activities and to support Wrightbus’ investment in skills and training. This support is part funded by the European Regional Development Fund.

“Zero emission vehicle development is now a major area of interest within the transport industry and Wrightbus is at the forefront of this technology. Its progressive

Mark Nodder, Chairman and CEO of The Wrights Group said: “This investment marks an exciting new stage in the future direction of the business. Our ambition is to grow

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as a world class designer and manufacturer of public transport vehicles and in the process evolve into a major international supplier to the worldwide bus market.

“Invest NI’s support with our research and development and training activities is enabling us to scale our business at the optimum pace to grow our customer base in international markets. “UK, Asian and European Union markets present significant commercial opportunities for the introduction of electric vehicles and we want to be able to offer these prospective customers a complete suite of vehicles with this technology.” GARAGETRADER - 7

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QUALITY ATTENDANCE, POSITIVE BUSINESS AT AUTOMECHANIKA

At an event which was 70% bigger, hosting over 800 quality exhibitors, Automechanika Birmingham delivered a hugely

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successful exhibition in its second year. The UK automotive trade event welcomed over 12000 visitors including motor factors, workshops, retailers, dealerships, vehicle manufacturers, tier 1 and 2 manufacturers, who had opportunities to learn, discover and network. Across five halls of the NEC, visitors saw companies including Schaeffler (UK) Ltd, ZF Aftermarket UK, Bosch UK, Denso Sales UK, Valeo Service, Delphi, Draper Tools. Helen Nixon, Marketing & Media Coordinator, MANN+HUMMEL (UK) LTD said “We’ve received a very positive reaction from a variety of visitors including distributors and

garages; it’s been a fantastic event. We’ve been able to meet a very strong mix of visitors and made some good connections in the market.” Simon Albert, event director,

Automechanika Birmingham said “Automechanika Birmingham 2017 has hosted a 70% bigger event than in its launch year and welcomed over 800 exhibitors, including 250 new to the 2017 event – it has been absolutely amazing. We are delighted with the quality and quantity of senior buyers who attended, as well as the number of independent companies taking time out of their daily work to review and direct their business - it is what Automechanika Birmingham is all about. We have closed the 2017 event knowing that exhibitors are very happy with over 300 already reserving space for 2018.” Next year’s event at the NEC Birmingham running from 5-7 June 2018 will deliver a newly improved layout with supply chain exhibitors in Hall 6, aftermarket suppliers in Halls 19 & 20 and a dedicated Workshop Quarter in Hall 18, set to welcome relevant exhibitors looking to meet garage owners and technicians. Automechanika Birmingham will continue to develop in order to establish further as the UK’s key automotive trade event.

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Ballyrobert GT

Ballyrobert Brings Mazda and Lotus to Mallusk It has been an action packed year at Ballyrobert with a new Mazda and Lotus showroom opened at Mallusk. Both these brands are synonymous with driving excitement and the MX5 has a great following in Northern Ireland. The recent introduction of the RF version has proved to be a major hit.

Mazda has legendary reliability and has won high praise from motoring journalists for its stylish looks and great driving performance across the range. Lotus continues to grow from strength to strength with the introduction of special edition Elise, Exige and Evora models. They offer the ultimate driver experience. Ballyrobert continues to offer the award winning Vauxhall range from their Bangor showroom. Ballyrobert have been a Vauxhall dealer for 57

years. In June the new Insignia Grand Sport and Crossland X models were launched. Ballyrobert stock over 500 quality used cars across both sites with vehicles from ÂŁ2995 to ÂŁ64995. The used car selection features all brands including Audi, BMW, VW, and Mercedes. Ballyrobert look forward to welcoming you to their showrooms

in Bangor and Mallusk or why not check their website Ballyrobert. co.uk for their latest sales, service and parts offers. www.ballyrobert.co.uk

CHOOSE FOR EXPRESS DELIVERY PARTS VAUXHALL

BANGOR 028 9185 1205 check out the website: www.garagetrader.co.uk

MAZDA

LOTUS

MALLUSK 028 90 341500

MALLUSK 028 90 341500 GARAGETRADER - 9

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Car + Color

Garage Trader talks to Darren McGivern of Car+Color, the new name for Givran Autoparts, Belfast Ltd…

CMY

In March 2017, Givran Autoparts (Belfast) rebranded to Car + Color Ltd and moved to new purpose built, state of the art premises on Belfast’s Boucher Road. The name change was planned over the past few years as it was felt that it better represents the diversity of the product base that the company offers. The new premises better accommodates the business needs of Car + Color, along with facilitating its continued growth. The new premises were purpose build for Car + Color based on the functions of the business on a day to day basis. Work started last November to what was an empty shell of a unit, with the steelwork being brought in to create a new mezzanine level as well as shelving to hold the company’s ever-increasing range of stock. To cope with demand, a pallet racking system was added which can hold up to sixty pallets. There is also a new state of the art trade counter built to suit the needs of both trade and retail customers. In a letter to customers regarding 10- GARAGETRADER

the rebranding, Managing Director Michael McGivern explained that, “The only functional difference to the business is that we have

changed the name of the existing entity at Companies House, everything else remains the same. The name change emphasises and

highlights the different products and services that we provide and signifies the growth and expansion of our business. Darren, Michael and Niall McGivern

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CMY

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Car + Color

Thanks to your continued support, coupled with our fundamental ethos of excellent product knowledge and superior customer service, the business has evolved over the last 10 years. This larger facility enables us to stock and provide a wider and diverse range of products to suit the future needs of our customers. For those who regularly visit our trade/retail outlet we look forward to welcoming you to our new premises and for those who rely on our delivery services – nothing will change in that respect.

continually delivering to customers from Coleraine to Cork or Strabane to Longford. Anyone who places an order from anywhere in Ireland before 5pm will have it delivered to them the next day guaranteed. Our products, our team and our service is second to none.”

Car + Color specialise in refinish and stock leading paint brands including Pro-Spray, Omi-Cron, Spectral, Max Meyer, Selemix, Sprint Mix, Diamond Coat and Carrera Coatings to name a few. The Roar range of compounds and polishes are exclusive to Car+Color

which also has exclusivity over ranges from Pro-Spray, Sprint Mix, J-Tape and Spectral. The company also stocks product from Indasa Abrasives, Starchem, Alpa Coatings, Finish Flag Body Fillers and USC abrasives. “Car+Color has built up its

Darren McGivern is a firm believer in building strong relationships with customers. “We treat our customers as human beings and not account numbers. It is so important to build positive long term relationships with clients. We know that loyalty to our customers will result in them being loyal to us. Our sales staff physically can’t do enough for our customers and I try to get out to meet our customer base as much as possible as well,” continues Darren. “It’s great to put a face to the name and vice versa. We have 5 vans on the road 12- GARAGETRADER

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Maximum performance. Minimum effort. Colour made simple

Easy to use performance products

Online technical support

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Car + Color

product range over the last 5 years introducing innovative and niche products that we have to go out and sell and not just take orders for. We are always looking for new lines and improvements to existing products. We have several new additions coming in the next quarter. Car + Color has recently secured exclusivity over the Spectral brand, whose new water base paint system will be a

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welcomed addition to the marketâ&#x20AC;? says Darren, who has visited the Spectral plant in Poland in recent months to complete training on the range of products, inspect the facilities and finalise the contract. Knowing the time constraints to consumers now, Car+Color has also recently installed the latest Maxmeyer Spectrometer to ensure perfect colour matching first time.

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Things are changing Prospray® Automotive Finishes Ltd. Unit H, Normandy Lane, © 2015 The Valspar Corporation. Stratton Business Park All Rights Reserved. Biggleswade, Bedfordshire 8QB check out theSG18 website: www.garagetrader.co.uk www.ProsprayFinishes.com Telephone: +44 (0) 1767 314320

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Car + Color Darren McGivern

This now means that Car + Color can match any colour within minutes saving the customer both time and money, the feedback has been phenomenal. A wide range of car parts are also stocked at Car+Color, from UFI Filters, Apec Braking, First Line Steering and Suspension as well as Bosch and Trico wiper blades. Also available is the Meguiars range of polishes, Sealey Tools and Iwata spray guns. Car + Color boasts a strong workforce, who between them carry a wealth of knowledge thanks to their years of experience both on the field and through working with some renowned companies. They have become well known among their peers in the refinish industry. Terry McKee is employed as technical sales and is very well known and respected throughout 16- GARAGETRADER

the refinish industry having previously instructed at Blackwater House. Terry regularly visits accident repair centres and body shops to carry out demonstrations and enlighten customers on the latest developments from current and new suppliers. Jimmy Walker looks after sales and has worked for some of the largest paint companies in the market including Glasurit, Max Meyer and PPG, while Mark Pierce is responsible for distribution throughout Ireland and is widely known and respected throughout his very large customer base. â&#x20AC;&#x153;It is vitally important that our sales staff maintain strong customer relationships,â&#x20AC;? says Darren, CHECK OUT THE WEBSITE: www.garagetrader.co.uk

Car + Color

HT LINE ULTRAVENT DISCS

The new HT Line Ultravent abrasive disc delivers an extra dimension to prolonged performance, consistency of finish and flawless refinishing.

Cleaner www.indasa-abrasives.com

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Faster Clever

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Car + Color “calling with over 200 body shops, garages, motor factors and subdistributors on a weekly basis. We make hourly deliveries in the greater Belfast area and daily throughout Ireland.” The name change and new facility are just two areas within Car+Color’s strategic development plan for continued growth; there are many other plans in place including

a new multifunctional selling website. “We are delighted with how far we have come and excited by what the future holds. There will be plenty happening for Car+Color between now and the end of the year.”

Happy to be working with Car + Color, who are as always adopting our range of innovative products including our new Direct to Metal Wheel lacquers. Visit pro-xl.co.uk for more details

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Original Parts

The case for Original Equipment promoted at Automechanika The Original Equipment Suppliers Aftermarket Association (OESAA) attracted a record number of garage owners and technicians onto its stand at Automechanika Birmingham 2017. OESAA’s very own on-stand seminar theatre proved to be a popular hit at the event as industry expert guest speakers Andy Savva and Frank Massey drove home the benefits of buying genuine parts from OE suppliers to a garage’s reputation and profit-margin. Andy and Frank offered valued tips and advice to help educate garage owners and technicians about the confidence-boosting effects of choosing genuine OE suppliers’ parts from their local motor factors, while also warning about the potential pitfalls of cheaper alternatives. “We’re explaining how genuine parts can benefit your workshop businesses in terms of reputation and the profit margins they can bring,” Andy explained Demonstrating the shocking reality of sub-standard ‘equivalents’, examples of cross-sectioned OE and vastly inferior non-OE components were also a big talking point at the exhibition. OESAA’s Eunan MacGuinness said: “We’re getting garage owners and technicians to understand why they should be using genuine parts from OE suppliers. “We’ve got a non-OE torsional vibration damper that, from the outside, looks like it’s got a rubber seal in but actually it’s just a little groove that’s been cut out. “It weighs twice as much as the OE part, there’s no dampening in it at all so it’s actually going to create more vibration somewhere else on the vehicle.” Other cross-sectioned components appearing on the stand included wheel bearings and gearbox mountings. “The majority of technicians will have only ever seen a complete part before, so the when they look inside these parts and see the difference, it is quite shocking for them,” Eunan added. Andy added: “We saw a lot more 20- GARAGETRADER

garages this year and we had some really interesting conversations with them on the OESAA stand. “If you want to stay in this industry and succeed, it’s essential to be aware of what you’re fitting.” Presenting at several seminars during Automechanika Birmingham 2017, Andy Savva held his audiences with his usual captivating and upliftingly positive views on the talents of the trade and with the backup of OESAA, help protect the interests of motor businesses.

factory originally, the OE part. Then, at least I know it has passed through some kind of a process or assurance to reach a level that is suitable for the likes of BMW/

Another frustration for me is the constant use by most garage owners who use terminology like fullyskilled technicians, fully-equipped workshop; it’s impossible for the

Mercedes/Citroen etc. to use in the production of their vehicles. And that is how I base it. OESAA has come together to try and urge people to listen, to give them an opportunity to understand that some aftermarket companies and their components are really not good enough. And, the price gap between an aftermarket and an OE part is shrinking.

consumer to differentiate. ‘Fullyskilled’ is a myth as our industry is an environment of continuous learning. By associating yourself with OESAA members and OE parts, you have the ability tap into their academies and the people who physically make the parts, along with cost-effective (and sometimes even free) training.

Q - What were the highlights of your presentation? A - The essence really is first of all; that like-minded Tier 1 parts manufacturers have come together as a group to form OESAA (Original Equipment Suppliers Aftermarket Association) to try to dispel some of the claims made by some aftermarket parts manufacturers suppliers that their parts are of matching quality. My view is that because the industry at the moment doesn’t have a standard i.e. parts are not certified, everybody’s perception of quality varies massively. There are so many aftermarket parts manufacturers suppliers where, when a part is copied, there is always an influence of price, and I think when there’s always an influence of price, there is always a compromise somewhere. As a garage owner, and as someone who wants to give an expert service, value for money, and do the job right, I advocate fitting the same parts that were fitted in the

Q - How does this affect the market? A - For example, the difference in clutch prices could be £45 or £65, so when the job takes four to five hours, is it really worth the risk? The fact is most garage owners using these aftermarket parts are not even making sufficient profit on these parts; Our industry, as a whole, has always been very price-sensitive. Consumers come to us already in that price-sensitive mode.

Why shouldn’t we, as garage owners or technicians, tap into that? I’m only as good as my stakeholders; that’s my staff and my parts suppliers. The only commodity that garages sell is labour, parts are a by-product of how much labour you sell. The garage business environment is already challenged by the lack of skill across our industry, why would anyone make the job harder and possibly leave themselves vulnerable by not using the right OE part?

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Donnelly Group Launches New Group Wide Parts Delivery Service Northern Ireland’s largest independent new and used vehicle dealership, the Donnelly Group has launched a new Group wide parts delivery service guaranteeing cost and time savings for customers.

the Group’s commitment to exemplary aftersales care, and keeps our customers on the road.

With a dedicated parts vehicle now completing a once-daily collection and delivery service from each of the Gary Haffey Donnelly Group Parts Manager and Kevin Rogan Donnelly Group Aftersales Director. Donnelly Group’s eight province-wide and repairs quicker than ever before. locations, all showrooms have full including trade customers. access to parts, including tyres, from all 18 manufacturers on a same or next-day “The daily circuit covers collection and “It also means repairs can take place at a delivery from all eight of our locations location which is most convenient to the basis. across Northern Ireland. customer which has already resulted in an uptake of the parts service and which Kevin Rogan, Group Aftersales Director “With approximately £1.2m parts in stock we believe will further increase turnover at the Donnelly Group, said: across the Donnelly Group at any one within our parts division. “The new Group wide parts delivery time, this new process means we are ensures greater convenience and a less reliant on our manufacturers for “Our parts division currently has a team parts which makes the time for servicing of more than 40 staff which facilitates faster service for our customers,

“Now in its 70th year, the Donnelly Group has always placed the customer central to its operations, and this is a new and innovative service that ensures our customers benefit from not only the highest standards of care and expertise but also convenience and great value.” Donnelly Group car, van and pick up manufacturers include Fiat, Honda, Land Rover, Mitsubishi, Peugeot, Renault, Toyota, Vauxhall, Volkswagen Passenger Cars & Commercial Vehicles. For more information about the Group Wide Parts Delivery service, please visit www.donnellygroup.co.uk or contact Gary Haffey, Group Parts Manager via email:gary.haffey@donnellygroup.co.uk

www.donnellygroup.co.uk

Parts & Accessories ? You Want it ?

We’ve got it !

Group Wide Parts Delivery Service now available Monday - Friday

DUNGANNON

SEAT, Citroen, VW, VWCV, Land Rover, Honda, Mitsubishi

028 8772 2887

NEWTOWNABBEY

Fiat, Suzuki, Alfa, Fiat Pro, Abarth,VW, VWCV, Skoda Vauxhall, Mitsubishi

028 9084 2000

EGLINTON

Renault, Toyota, Peugeot, Nissan, VW, VWCV, Honda, Fiat, Fiat Pro, Misubishi, Suzuki, Dacia

028 7181 2806

BALLYMENA

BELFAST

DUNGANNON M1

OMAGH

028 2564 9833

028 9044 5900

028 8772 7888

028 8224 3116

Renault, Dacia, Honda

Honda

Vauxhall, Fiat, Fiat Pro

ENNISKILLEN

VW, VWCV, Peugeot, Citroen, Fiat, Fiat Pro

028 6632 4712

Vauxhall

PARTS & ACCESSORIES

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www.donnellygroup.co.uk // parts@donnellygroup.co.uk GARAGETRADER - 21

GT GT

Bridge Van

GENUINE USED PARTS SUPPLIER

When you call for a used part at Bridge Van Ltd the fully trained staff can check their current stock and give you an instant quote from their fully updated computer stock control. With a large stock of all makes and models, ranging

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throughout the years, right up to 2017 with only a few hundred miles on the donor vehicle, this offers a real saving whilst still using the genuine part. â&#x20AC;&#x2DC;All their parts come with a money back guaranteeâ&#x20AC;&#x2122;

They pride themselves on their customer care over the past 26 years, and all their parts come with a money back guarantee, so you have peace of mind when purchasing. Delivery, and being able to shop online are also covered, with

their online shop www. bridgevan.co.uk . It has an up to date inventory (updated every hour) that allows you to search, view, and buy, all in one stop, with the same guarantee that you are buying quality from a trusted and reputable supplier.

The team at Bridge Van Ltd are so successful at dismantling vans that they have just received their recycling result with car take-back for 2016 which was an incredible 95%.

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Adhesives PREVENTING NUT & BOLT SELF-LOOSENING – WHAT ARE THE OPTIONS? Many applications require a dismountable, yet durable, screw joint but often this freedom to dismantle comes at a price because the chosen securing method has limitations. Many of the traditional thread locking devices are unable to maintain bolt tension and clamping forces resulting in premature failure and potentially, costly downtime. Why assemblies fail Threaded assemblies generally fail because of a loss of bolt tension, the main causes of which are relaxation and self-loosening. Relaxation results in a change in bolt tension which leads to reduced clamping forces. This effect is mostly triggered by settling – pressure-induced smoothing of the surface roughness – or creeping, the time-dependent yielding of substrates when loads exceed the compressive strength of the material; clamping gaskets are a typical example. If the elastic capacity of the assembly is inadequate, for example, if bolts are too stiff or the wrong length to diameter ratio is selected, there can be no compensation for loss of bolt tension. Self-loosening is caused by any type of dynamic load, such as vibration or changes in temperature, insufficient clamp load and poorly fitting parts, allowing relative movements to increase the risk of self-loosening. These load changes lead to short-term frictionless situations where the bolt unwinds from the nut. The sum of these very small movements ultimately results in the loosening of the threaded assembly. While relaxation can only be reduced by changes in parts design - such as the length to diameter ratio - or the use of elements, selfloosening can only be avoided by using appropriate thread locking devices. Thread locking options Essentially these fall into two

camps, mechanical methods and adhesives. There are benefits from using mechanical devices but due to gaps between the threads, their ability to withstand vibrational loosening is compromised. Thread locking adhesives resist vibrational loosening as they fill all the voids between the nut and bolt. This can be demonstrated by comparing a range of joints, secured in different ways, in accelerated vibration tests on a transverse shock machine. Initially the time taken to loosen a nominal ‘naked’ nut and bolt, tightened to a typical 80% proof load, was determined. From a bolt tension of 30kN, it came loose after just 15 seconds. As you can see from the graph, a spring washer fared no better, while a nylon ring nut lasted around 25 seconds. A distorted locknut achieved a little longer, although most of the bolt tension quickly disappeared. However, the joint secured with thread locking adhesive did not fail at all and exhibited no loss of bolt tension. Quite simply, this is because the joint is completely filled with adhesive, presenting no opportunity for loosening. Better and better All thread locking adhesives under the Loctite brand are anaerobic, which means they only cure in

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the absence of air. Indeed, it was the very problem of vibration that led Dr. Vernon Krieble – the pioneer of Loctite adhesives – to develop anaerobic adhesives. This technology enables the adhesive, when applied to a bolt, to stay liquid almost indefinitely until the nut is applied. With no air in the contact areas, the adhesive soon solidifies to a tough thermoset plastic. Although this is a relatively mature technology, advancements continue to be made. There is now a huge range available offering differences in viscosity, strength, temperature resistance, chemical resistance, oil tolerance, cure speed and hardness/ flexibility. Products are now also rated for higher temperature use and are more tolerant of surface contaminants. Continuous development of product chemistry is especially important in the light of changes relating to CLP Regulations. This is a European Regulation on classifications, labelling and packaging of chemicals that has been implemented in stages since 2009. The Loctite Health and Safety range is a good case in point in this regard. When these products were introduced, their chemical components required no hazard Figure 3 labelling but that would not

be the case today. Continuous development, however, has seen their formulation change in line with these new regulations and users can therefore be assured they are adopting the best practice in terms of workplace safety. Real life applications So how is adhesive thread locking being applied in the engineering world? An example that demonstrates this method’s ability to withstand an extreme, high vibration environment is on a snow drive jam nut within the clutch assembly of a snowmobile. In a similarly safety-critical application, a manufacturer of tow hitches and couplings is using a thread locking adhesive to secure the grub screw in the pin that retains the trailer on the vehicles. Again, there is no margin for failure. In summary, thread locking adhesives not only resist vibration but also protect against shock and thermal cycling, seal against corrosion and prevent galling. In addition, the joints provide better clamp retention than mechanical clamping devices and offer straightforward disassembly using correctly specified tools. For more information on this subject visit www.loctite.co.uk

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GT GT

Tech Tips

First Line Technical Tips

What Technicians Need To Know About Installing Land Rover Handbrake Shoes

First Line, is dedicated to assisting its customers with as much information as possible, which has recently been demonstrated through their rejuvenated WebCat portal. As part of this development, the company has released technical information regarding the handbrake shoes on the Range Rover Sport and Land Rover Discovery, which addresses the complete process of inspection, adjustment and bedding in of the parking handbrake shoes (First Line part numbers BBS6394 and BBS6416). Both of these applications are fitted with Electronic Parking Brake (EPB) modules, which control the handbrake shoe mechanism electronically via an actuator. EPB problems will develop if the handbrake shoes are worn, in need of replacement, corroded, or more importantly, if the adjustment is 24- GARAGETRADER

not checked and set correctly. An incorrect adjustment can cause the small teeth inside the unit to break or the small adjuster nut to over tighten and become jammed at its maximum travel. If the vehicle is fitted with new rear brake discs or parking brake shoes, it is imperative that the parking brake shoe adjustment and bedding in procedures are carried out in full. Failure to do so may result in the premature failure of the EPB module, which is not a handbrake shoe fault. First Line also advises that every two years, or if the vehicle has been driven in muddy conditions for more than 50 miles, a full inspection of parking brake shoes is carried out. If the vehicle is stationary and there is a screeching noise when applying or releasing the EPB - possibly with a parking sensor flashing on

the dashboard - itâ&#x20AC;&#x2122;s likely that the EPB actuator needs replacing. In this instance, the EPB module has over travelled and become jammed, locking on the brakes and triggering the parking sensor to flash on the dashboard. This can happen as a result of the vehicle being driven with the handbrake applied, causing excessive lining wear, noise and heat build-up, ultimately damaging the rear braking system. Early stages of this problem can be identified when the vehicle is moving, if there is a screeching or rubbing noise coming from rear brakes and the EPB actuator is working fine, then a full inspection of the parking brake shoes will need to be carried out and corrected as soon as possible. If there is no screeching but there is shoe drag, then the technician will need to carry out an inspection and evaluate and fix problems caused by any

heat damage. Carrying out an inspection of the parking brake shoes: 1. Raise and support the vehicle. 2. Using a suitable diagnostic tool, drive the parking brake to the mounting position. 3. Take out the 30amp fuse for the EPB from the battery junction box to isolate the EPB electrical circuit. 4. Remove rear wheels, calipers and discs. 5. Check condition of the parking brake shoes, springs and back plate. 6. Look for signs of shoe drag. This may be evident through excessive shoe lining or drum wear. There may also be evidence of heat buildup on the shoes, drums, discs or other internal components. 7. Remove the shoes from the back plate. 8. The shoe linings should be a minimum of 2mm thick. If there is

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Tech Tips

evidence of heat build-up damage to any of the components, replace the shoes. 9. Clean any build-up of dust from drum and shoes. Clean the friction face of the shoe and remove any metal shards from the shoe lining. Make sure the back plates and shoe supports are free of corrosion, as these should be smooth and clean. 10. Lubricate the backing plate shoe support platforms with appropriate brake grease. Care should be taken with the hold down clips during fitting, as they can become over stressed. Always make sure the parking brake shoes are held against the back plate. If in any doubt about the clips then replace with new ones. 11. If there is evidence that handbrake shoe drag has caused excessive heat build-up in the disc, i.e. brake shoe linings separating from the shoes, and if the brake discs are significantly discoloured, the brake discs should also be changed. 12. If there is evidence of heat damage then also check the parking brake cables. Look for heat damage at the cable ends. Check that the cables are correctly attached by releasing the outer cable retaining nuts from the back plates and pulling on the cables. The cables should not detach from the handbrake. 13. Ensure that the E clips are

installed to the outer brake cable ends in the correct groove. If the parking brake cables are damaged then they will need to be replaced. 14. Refit the outer cable retaining nuts and torque to 8Nm (6lbft). 15. Re-fit the brake discs and calipers. Refit the 30amp fuse. 16. Carry out the parking brake shoe & lining adjustment procedure in full. The parking brake shoe & lining adjustment procedure 1. Raise and support the vehicle. 2. Remove rear wheels. 3. Using a suitable diagnostic tool, drive the parking brake to the mounting position. 4. Line up the access hole with the indicators located on the back plate. 5. Remove the access plug. 6. Locate the parking shoe adjuster. 7. Use a flat blade screwdriver as a lever to displace the parking brake shoes. 8. Note: The movement of the parking brake shoe will be small and may not be felt when levering, but failure to displace them will result in incorrect clearance at the adjustment step. 9. Using the screwdriver, rotate the handbrake shoe adjuster to extend it until the brake disc is locked ‘hand’ tight. Do not apply excessive force to the handbrake shoe adjuster, as this may result in damage to the

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parking brake system. 10. Using a suitable marker, mark the position of the brake shoe adjuster. Rotate the adjuster back EXACTLY one full revolution (10 clicks) until the mark can be seen again. 11. The wedge adjuster must be correctly seated to make sure the parking brake cable is correctly adjusted. 12. Loosen the wedge adjuster Allen screw half a turn. Tap the brake disc lightly with a soft face mallet around the parking brake shoe location within the brake disc. 13. Tighten the wedge adjuster Allen screw to 6Nm (5lb.ft) Re-fit the access plug. 14. Repeat for the other side. 15. Take the vehicle out of the mounting position using the diagnostic tool or by operating the parking brake two times. 16. Check the operation of the actuator. Check the Actuator Operation 1. Ensuring that all diagnostic codes are cleared from the EPB module fault memory, select gear position ‘Neutral’. 2. Select gear range ‘Low’ (There should not be any abnormal screeching coming from the EPB. If there is, then the EBP actuator may be damaged and in need of replacement).

3. Apply and release the EPB switch three times. 4. Recheck for fault codes, there shouldn’t be any! The parking brake shoe bedding in procedure This procedure needs to be carried out when the EPB, handbrake shoes or the rear discs have been replaced. 1. With the engine running, press the brake pedal fully on and off three times. On the third press, hold the brake pedal down. While the pedal is down, pull the EPB switch upwards four times, then downwards three times, within 10 seconds. 2. The dash display will then show ‘Parking Brake Bedding in Cycle Active’ or something similar. If this does not appear, release the brake pedal and carry out the first point again. 3. Drive at least 19mph up to a maximum of 29mph then apply the EPB switch until the vehicle stops. Then wait 60 seconds or drive one mile to let the brakes cool down, then repeat the process. If the engine stops or is driven at more than 30mph, the bedding in process will be cancelled. This procedure needs to be completed 10 times and after the 10th time, the bedding in mode will switch off automatically.

GARAGETRADER - 25

WWW.SERFAC.IE

26- GARAGETRADER

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Serfac

Borg & Beck adds to cable range with launch of premium quality gear control cables Borg & Beck continues to develop its cable range with the recent addition of gear control cables to its already comprehensive selection. Offering one of the largest ranges of Brake, Clutch, Speedo, Accelerator and Gear Control Cables available in the aftermarket, all Borg & Beck cables are manufactured to the highest standards and undergo rigorous testing to ensure premium quality, reliability and long life. The brand recently identified a requirement for premium quality replacement gear control cables for cars and light commercial vehicles in the aftermarket. Traditionally a dealer-only part, Borg & Beck gear control cables now offer motor factors and independents an additional profit opportunity. “The gear control cable selects and engages the different gears within

the transmission system. To ensure a smooth gear change, the control cable must be in good condition and should it need to be replaced, a high quality replacement is a necessity, says Liam O’Donohoe, commercial manager, Serfac Limited. “Borg & Beck’s extensive range of gear control cables is premium quality and contains over 90 references covering all popular automotive and light commercial vehicles”.

ensure integrity and quality and a comprehensive 2 year/24,000 mile warranty is also offered for total peace of mind. Latest additions to the Borg & Beck Gear Control Cable range include

Ford Transit 2.0TD 2000 – 2006; Opel Vivaro/Renault Trafic 2001 – 2014; Peugeot 407/Citroën C5, C6 BE4R G/B 2007 onwards (both Selector Cable and Insert Cable are available).

Layout drawings are available within the Borg & Beck cable catalogue to aid identification and accurate look-up. All components are load-tested to

New BERU Iridium spark plug range unveiled New BERU Iridium spark plug range unveiled Federal-Mogul Motorparts has launched its new BERU Iridium spark plug range. This new OEquality range supplements BERU’s existing line of spark plugs, glow plugs, glow control units, coils and leads, fully completing its ignition range. Iridium spark plugs ensure optimized combustion, providing improved performance, enhanced fuel consumption and reduced emissions. Service life is extended up to 120,000 km, depending on the application, which consequently reduces costs by extending service intervals. The BERU Iridium spark

plug range is initially launched for Volkswagen and BMW fitments, but further range extensions will follow shortly.

harsh environments and sustained use, providing a precise spark spread and uncompromised performance.

“The Iridium range of spark plugs is the pinnacle of Federal-Mogul Motorparts’ extensive ignition experience, said Liam O’Donohoe, commercial manager, Serfac Limited. “It is built to match OE specifications and provide a highperformance, durable option.”

Federal-Mogul Motorparts is a global provider of premium ignition

products, with knowledge and experience of product development for the world’s leading vehicle manufacturers. BERU offers equivalent technologies to the aftermarket that the company produces for its OE customers.

The use of iridium, with excellent wear characteristics, provides a more durable spark plug than alternative materials and is able to reduce cost through extended service life. This technology maintains a stable ignition even in

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GARAGETRADER - 27

GT GT

Aftermarket Laser Tools Ball Joint tool

Ford Dealers to offer parts for other marques

When removing ball joints, control arms and suspension struts it’s always a struggle to hold the lower suspension arm out of the way; even with a dedicated suspension arm lever, you’re wrestling against the anti-roll bar and it feels like you need a third hand. Laser Tools to the rescue! With this new hands-free suspension arm lever (part number 6936), once it’s fitted, simply wind down the lower suspension arm and it is held there under tension as you release the lower ball joint or the suspension strut. And once the suspension is dismantled, the lower arm stays in place until you are ready to reassemble Fitted in seconds, the hands-free

Ford dealers in Europe are now able to supply parts and servicing for all makes of non-Ford vehicles following the introduction of the new Omnicraft brand from the Ford Customer Service Division (FCSD). Offering competitively priced, quality components and servicing from skilled Ford technicians, the new Omnicraft brand delivers greater convenience for car owners and an improved customer experience. Omnicraft completes the Ford family of parts, leveraging the strength of the Ford network while also enabling dealerships in Europe to be a one-stop provider of parts that better serve used vehicle outlets, fleet managers and independent garages. “Omnicraft is the first new brand offered by FCSD

suspension arm lever is specifically designed to pull and hold down the lower suspension arm to allow separation of the hub from the lower arm — makes the job easier, safer and much more convenient with the hands free operation. The main bar is a useful 75cm in length which reaches across to the suspension on the other side for easy securing. The suspension arm lever is not intended to break the taper of the suspension joint; the joint must be separated from the suspension arm using the appropriate tool, as the hands-free suspension lever holds and supports the lower arm. Typically priced at £274.32 (plus VAT).

Brake Engineering continues to increase caliper coverage Brake Engineering has introduced eight new brake calipers and one pair of brake discs to its extensive range as it continues to fulfill its promise of expanding its coverage. The additional brake calipers are part of Brake Engineering’s original colour painted caliper range for the independent aftermarket and include; two new grey painted calipers for the Vauxhall Insignia (2009) and four new black painted calipers for Audi A6, A7, RS6, RS7, S6 and S7 (2010), and S4 (2009). The range has been specially designed to match the caliper 28- GARAGETRADER

Rachel Murray in action at Thatcham

colour originally fitted on a vehicle making it easier for technicians and providing added customer reassurance that the part will fit first time, every time. Furthermore, two calipers offering excellent coverage have also been introduced and are suitable for the following vehicle applications Peugeot 508 and 508 sw, and Citroen C5 (2011), and the new brake discs cover the Fiat 500L, 500L MPW and 500L Trekking (2013). All of the new caliper additions have been remanufactured in line with stringent procedures including

the identification of an acceptable core, before replacing all worn parts with 100 percent brand new components including pistons, seals and sliders. As part of Brake Engineering’s ‘Original Aftermarket’ promise

in more than 40 years and is an important growth opportunity for dealerships as they will be able to sell parts and offer service for all vehicles,” said John Cooper, vice president, Ford Customer Service Division. “Omnicraft is a significant benefit to our Ford dealers as they compete in the fastest growing segment of the overall vehicle aftermarkets business.” For launch, Ford focused on developing the most commonly requested parts, including oil filters, brake pads and discs, starter motors and alternators. In the coming months, Ford will introduce engine and cabin air filters, brake master cylinders and wheel hub assemblies, amongst other parts. Ford also offers its Ford Motorcraft line of replacement parts for older Ford vehicles. customers receive complete, traceable braking solutions of excellent quality throughout Brake Engineering’s range, including discs, drums, pads, shoes and hydraulics.

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BRAKE PADS

Chamfer for noise reduction Main friction material Underlayer for bonding enhancement thermal & noise control Slotting to reduce stress & wear debris Rubber/metal/rubber clip on shim for noise control Adhesive coating enhances friction material to back plate bonding

FROM ONE OF THE WORLDâ&#x20AC;&#x2122;S LEADING MANUFACTURERS

RUBBER COATING METAL BASE RUBBER COATING (textured)

Backplate with spigot holes for mechanical locking

DESIGNED & MANUFACTURED FOR QUALITY

RMR SHIM Reduces noise & eliminates squeal

MILLIONS OF SETS SOLD WORLDWIDE

ALLIED NIPPON STOPS EVERYTHING FROM A SMART CAR TO A 44-TONNE TRUCK!

FG7 Limited 45 Ruskey Road, Coagh, Cookstown, BT80 0AH, Northern Ireland check8676 out the9887 website: Fax: www.garagetrader.co.uk Tel: 028 028 8676 9635 Email: info@fg7.co.uk

Exclusive Distributor of Allied Nippon in GARAGETRADER - 29 Northern Ireland

GT GT

Aftermarket TRICO EXACT FIT BLADES AWARDED FOUR STARS IN AUTO EXPRESS WIPER BLADE TEST

KYB Suspension Solutions TRACK ROD REMOVAL TOOL KIT (4 PIECE) STOCK No. 42397

TRICO is delighted with the results following the recent ‘Best wiper blades: 2017’ group test, in which the TRICO Exact Fit range was rated four stars out of five. Whatever conditions and treatment the wiper blades are subjected to, Trico recommends that for optimum safety and performance, wipers blades be changed every six to twelve months. Auto Express tested nine sets of wiper blades and key benchmarks were: a clean wipe that did not

leave smears, quietest designs on a dry screen, good clear instructions which are essential for simple fitting, and the price. ‘Auto Express reported: ‘A very impressive debut for TRICO’s Exact Fit. The blade performs exactly as the name suggests – it was the easiest on test to install. There are no added adaptors, and the blade simply clicks into place with ease. The jointless structure gives the Exact Fit a good balanced wipe.’

Lock Wire Kit Although primarily used in motor racing, using safety wire to secure components finds many applications in high performance and classic road cars also. Lock wire or safety wire is a type of positive locking device that prevents fasteners from loosening due to vibration as well as other forces. Safety wiring also serves as a visual indicator that the fasteners have been properly tightened.

FOR EASY REMOVAL AND INSTALLATION OF BALL JOINTS ON TRACK RODS SUPPLIED WITH THREE INTERCHANGEABLE HEADS: 30-35, 35-40, 40-45mm

Strength in Quality

Typically, the wire is threaded through a hole drilled into a fastener or part, then twisted and anchored onto a second fastener or part, then twisted again. It’s especially useful for critical areas such as suspension and brakes, but it’s also very useful for securing other components, such as keeping exhaust manifold bolts, or remote oil filter mounting bolts from becoming loose. The two drilling jig kits from Gunson (part number 77080 Metric or 77118 Imperial), include both a nut jig and a bolt jig. The metric bolt jig suits six bolt sizes: 6 x 1.0, 8 x 1.0, 8 x 1.25, 10 x 1.25, 10 x 1.5 and 12 x 1.5mm. The imperial

The nut drill jigs clamp the nut very securely and lets an accurate hole be drilled through two adjacent flats of the nut. To finish the job, use the special Wire Twisting Pliers from Laser Tools (part number 2722) and the stainless steel Safety Locking Wire, also from Laser Tools — part number 6869. These drill jig kits are available now from your Gunson and Laser Tools supplier, both typically priced at £57.72 each (price includes VAT). The Wire twisting Pliers are typically priced at £53.66 (inc VAT) and the Safety Wire £11.62 (inc VAT) but remember to check your local supplier for the best prices and special offers. More details from www.gunson. co.uk

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GARAGE TRADER (ISSUE 4) AUG17 .indd 1

bolt jig suits six sizes: UNC 1/4-20, UNC 5/16-18, UNF 5/16-24, UNC 3/816, UNF 3/8-24 and UNC 7/16-14. Both jigs accept drills of up to 2mm.

10/07/2017 11:58

Comline GT

Comline retains spot in The Sunday OPTIMAL gT Times HSBC International Track 200 NEW: quadruple league table protection and maximum impermeability from Optimal

Comline Auto Parts (Comline), the British distributor of European, Japanese and Korean replacement Depending on the region, method car parts, has officially ranked of use and season, wheel bearings inare The Sunday Times HSBC exposed to particularly strong International Track 200 league environmental influences. In table for the second year in succession. particular, large quantities of dust, sand, salt, water and mud permeate

Comline its place among the the seals,retains shortening the lifespan of themost wheel bearings.and Thesuccessful solution UK’s illustrious is to use cassette seals with four exporters after once again sealing lips to prodigious boost the level of demonstrating two-year impermeability. average sales growth of 46.57%. Furthermore, BedfordshireThe benefits the include: based company wasinnovatively also recognised 4 point seal. Four arranged now provide better for annuallips international sales of retention bearingacross greasethe on16/17 the almost £25ofmillion inside and give added protection financial year. against water, sand and other dirt penetrating particles from the First published in The Sunday outside. Times’ Business sectionmetal. on the 11th Additional protective June, 2017, the International Track Besides the greater impermeability 200 leaguebytable, now in itslips, eighth provided the additional year, ranks Britain’s an extra metal plate mid-market protects the sealing lips against private companies with weather the fastestconditions.

growing international sales. With Comline product being exported NBR rubber. The far and wide to over 40 rubber seal used in countries worldwide, it the bearings is made is little surprise to see from acrylic nitrile the company retaining butadiene rubber its position in this (NBR) and provides distinguished list. optimum resistance

to oil, grease and other hydrocarbon Comline Marketing compounds. This type and Communications of rubber remains Manager, Leigh Davies, elastic for longer and underlined the enormous suffers less abrasive satisfaction felt by all wear. at Comline in ranking Market coverage: alongside At the timethe of UK’s elite for a second consecutive year: their launch, the new double-row ball bearings fromaccolade is hugely “This incredible OPTIMAL areeveryone already at Comline. satisfying for available for 32 Our sustained success is a reflection percent of all vehicle on all facets of our organisation models. The range performing to a very high standard, will be continuously and a tremendous amount of hard updated and extended.

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work has been put in right across the business. “Following on from last year’s Queen’s Award for Enterprise: International Trade and, more recently, our listing in the Financial Times’ FT1000, inclusion in the International Track 200 is another

massive feather in the cap.” The Sunday Times Track 200 is sponsored by HSBC and compiled by Fast Track, a research and events company that has generated a network of the UK’s best private companies, illustrated in league table format in The Sunday Times.

GARAGETRADER - 31

garageTRADER - 35

Technical Tips

GT GT

Autoelectro identifies and solves Toyota and Mini technical challenges Autoelectro, the UK’s largest independent remanufacturer of starter motors and alternators, continues to provide technicians with the latest up-todate technical information, to ensure accurate diagnosis and correct fitting, with the latest two bulletins focusing on Toyota and Mini models. Focusing on the Toyota first, a problem has been discovered with the ignition switch and wiring harness on the Aygo 1.4 D-4D (2005-2012). The issue can cause various complications, which can prevent the vehicle from starting: the vehicle could ‘crank’ but fail to start; the ignition switch could stick in the start position, or the starter motor could run but not disengage. If these problems arise, the technician should replace the ignition switch and check the wiring harness – replacing it if required. There are other symptoms, associated with the ignition switch and wiring harness, which could indicate a starter motor failure: • • • • • •

Blue colour on armature shaft Rattling when the starter motor is shaken Burning smell emanating from the starter motor Damaged teeth found on the starter motor Leaking varnish from the starter motor Melted, burnt, discoloured or broken wire connected from the solenoid to the starter motor body

Should the symptoms show, the starter motor should be replaced 32- GARAGETRADER

– with Autoelectro part number AEU1260. ‘Fitting error causing engine coolant leak’ Meanwhile, Autoelectro has recognised a trend – affecting part number AEC1868 – that has prompted the Bradfordbased remanufacturer to release another bulletin. It was created after reports surfaced of alternators fitted to the Mini R50/R52/R53 1.4 and 1.6 petrol (2001-2009) – and all vehicles with W10 engine codes from 2003-onwards – being returned, subject to warranty claims, due to the drive belt slipping and, consequently, causing a charging fault. After an investigation conducted by Autoelectro’s team of experts, it has been determined that a fitting error – rather than a fault

with the unit – was causing the vehicle’s engine coolant to leak onto the drive bracket, causing the drive belt to slip. During its analysis, the experts discovered that the coolant pipe, which runs parallel above the alternator and across the mounting brackets, was not being detached or moved into a safe position when removing the original alternator. Therefore, the pipe rubbed against the alternator mounting bolts, causing a coolant leak, which

dripped onto the alternator and drive belt and resulting in the drive belt slipping. In all cases, the technician must ensure that the pipe is clear from the mounting bolts when replacing the alternator; if the pipe is damaged, it must be replaced. Failure to abide by the diagnosis and fitting instructions of both technical bulletins, may cause the replacement parts to fail and the warranty become invalid.

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Technical Tips

â&#x20AC;˘ UKâ&#x20AC;&#x2122;s largest remanufacturer & supplier of rotating electrics â&#x20AC;˘ Established since 1986 â&#x20AC;˘ All Starter Motors & Alternators individually tested to OE specification â&#x20AC;˘ Latest fully computerised test equipment â&#x20AC;˘ Two year warranty â&#x20AC;˘ Comprehensive website with online chat & technical support

Please contact your independent Motor Factor for any requirements you have or contact us directly here at Autoelectro and we will put you in touch with your nearest distributor.

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FIT

& FORGET www.autoelectro.co.uk

sales@autoelectro.co.uk

+44(0)1274 656101

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Compressors Independent garages urged to rethink compressed air systems to enable growth

Independent garages and body shops are being urged to rethink their compressed air systems if they are to create adaptable and flexible premises, which can accommodate rapid growth as the electric vehicle market experiences unprecedented growth. The message comes from air and pneumatics specialist John Guest, at a time when the independent garage sector is proactively upskilling vehicle technicians to cope with a projected increase in electric vehicle enquiries. An independent academic report published by Professor Jim Saker of Loughborough University recently estimated that 320,000 jobs could be created and £51bn per year generated for the UK economy if the government backs electric cars. If the independent sector is going to enjoy some of these rewards, John Guest insists that garages and body shops need to be able to scale up their premises 34- GARAGETRADER

very quickly, and that having rigid, inflexible compressed air systems could stall this growth. Roger Goodwin, Business Development Manager for Compressed Air at John Guest commented: “Many independent garages are operating with limited space and constantly looking for new ways they can refit their workshops to gain greater space for customers, vehicles, and staff. However, many workshop owners have limited budgets and resources, making it difficult to repeatedly uninstall old metal or glued compressed air systems, and fit new systems as the interior of the garage changes. By investing in more modular and re-usable type compressed air systems, independent garage owners can exercise greater control over their working spaces, and quickly adapt to the immediate and planned garage needs, in a very costeffective way”.

John Guest recommends that garages seek out more modular compressed air systems, such as those that utilise innovative push-fit fittings and pipe. These provide a secure connection from the compressor receiver to airline service components, through to the complete ring main and take off points. And because they can be installed using a push-fit connection, complex systems can be installed, uninstalled, and refitted more rapidly, reducing operational downtime. The fact that many garage and body shop owners can self-certify themselves to re-install pipework and re-fit compressed air systems is also an advantage and can further help owners refurbish and expand their workspaces quickly. Any system which puts the business owner in control of installation can help to create more flexible and adaptable workspaces, conducive to growth and expansion.

Roger Goodwin advised: “As the electric vehicle market grows, independent garages and body shops will want to take advantage of increased business and will be looking to re-evaluate their working spaces to ensure that they can accommodate these projects. Whilst it is often safe for some technicians to install their own compressed air systems, they need to have a level of understanding of how the system works. It’s important to always decompress the system, and ensure there are no mechanical obstructions in the pipework. When you connect the pipes together again, always let the compressed air system reach its operating pressure (generally up to 10 bar) so that you can perform an accurate pressure test. Follow this up with a proof pressure test at 1.5 x working pressure to ensure that the system is operating to its optimal level.”

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RENNER GmbH Kompressoren – Success Rooted in Tradition.

RENNER GmbH Kompressoren have been known for reliable compressed air for more than 20 years. As a family owned bu decision-making processes, we set the benchmarks in developing, manufacturing and selling efficient screw compressors.

RENNER GmbH Kompressoren – Success Rooted in Tradition. RENNER has more than one hundred employees to provide you with first-class technical advice, robust compressor engineeri

Compressors

service in virtually more than one hundred countries. We offer fast maintenance services in Germany and all over the world th

RENNER GmbH Kompressoren have been known for reliable compressed air on forthe more 20standards years. Asofaour family ownedscrew business with fast distributor network. You can rely highthan quality oil-injected compressors as well as in the segments decision-making processes, we set the benchmarks in developing, manufacturing andare selling pressed air and piston compressors. We proudefficient to assistscrew you ascompressors. a competent sales and service partner worldwide! RENNER has more than one hundred employees to provide you with first-class technical advice, robust compressor engineering, and reliable service in virtually more than one hundred countries. We offer fast maintenance services in Germany and all over the world through our large distributor network. You can rely on the high quality standards of our oil-injected screw compressors as well as in the segments of oil-free compressed air and piston compressors. We are proud to assist you as a competent sales and service partner worldwide!

Ace Air – where experience counts As Northern Ireland’s most experienced compressed air company, Ace Air Ltd with their global manufacturing partners are at the forefront of supplying innovative compressed air, vacuum and gas solutions to the manufacturing, process, pharma, agriculture & food industries throughout Northern Ireland & Republic of Ireland. Ace Air Ltd are the premier specialist source for the design, Installation service of compressed air systems. They are passionate in putting their customers first with reliable, energy efficient and quality product solutions from their German manufacturing partners backed by 24 hour support to ensure continuity of business at all times. Ace Air staff have worked locally in the compressed air industry since the 1970’s and with this longevity their ethos is “TRUST IN OUR EXPERIENCE” to ensure the optimum performance,efficiency & reliability of compressors, air treatment and associated systems. Ace Air are agents for Renner

compressors. Renner Kompressors have been known for reliable compressed air for more than 20 years. As a family owned business with fast decisionmaking processes, Renner set the benchmarks in developing, manufacturing and selling efficient screw compressors. Renner offers customers a firstclass technical advice, robust compressor engineering, and reliable service in more than one hundred countries. Customers can rely on the high quality standards of the Renner oil-injected screw compressors as well as in the segments of oil-free compressed air and piston compressors. Made in Germany

Screw compressors

RS-PRO 3.0 – 11.0 RSF-PRO 5.5 – 11.0

Motor power: 3.0 to 11.0 kW

RS-PRO 3.0 – 11.0 RSF-PRO 5.5 – 11.0

RSK-PRO 3.0 – 11.0 RSKF-PRO 5.5 – 11.0

RSD-PRO 3.0 – 11.0 RSDF-PRO 5.5 – 11.0

RSDK-PRO 3.0 – 11.0 RSDKF-PRO 5.5 – 11.0

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Product News GTLatest Deals Book GT

Compressors

released

Team P R Reilly launch new Osram counter mat for Winter

ABAC Compressors from DGES

Team P R Reilly have just launched their latest Workshop Deals book. This ebook is packed full of spectacular offers on their complete programme of products from clutches and wiper blades to timing belt kits and bulbs from leading world brands such as Valeo, Osram, TRW, NGK and many more. Since the previous Deals Book, viewers can expect an entirely new selection of offers to avail of including price drops on Osram bulbs, JB Weld Tester Kits, free merchandise and much much more. The latest Deals Book also contains details about the new and improved Team AutoCentre website. New

products included are Varta Batteries, Maco Hand Cleaner and Valeo First Flat Blades. For more information on the August 2016 Deals Book, please contact our team on (01) 832 0006 or at sales@ team.ie. You can also visit http://www.prreilly.ie/ dealsbook/workshop for the entire range of offers.

Team P R Reilly expand TRW Shock programme

It’s just over two and a half years since Team P R Reilly first launched the TRW Shock absorber programme which now lists over 1100 part numbers covering 98% of the European vehicle car park. All TRW shocks are produced using the very highest OE quality standards to ensure that they deliver a premium performance level that helps to enhance safety, performance, comfort and protection. With a seal that is constantly lubricated, the friction level on a shock absorber is reduced dramatically. TRW shocks also have the rod hardened before polishing, which results in a 20% smoother surface for increased longevity 36- GARAGETRADER

compared to standard market specification. Oversized compression valves and strong valve retainers means our parts can deal with extreme conditions as well. Working closely with vehicle manufacturers, TRW remain ahead of the trend curve to produce parts that set the standards in the industry. For more information on the full TRW Shock Absorber programme, check out www.team.ie or call our team on (01) 832 0006.

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Down Garage Equipment Services offer the impressive ABAC range of compressors and one of their most popular models is the ABAC Genesis. ABAC Aria Compressa was founded in 1980 but its compressed air heritage dates back over 60 years. The legendary Genesis

The handy 2016and Osram is a new truly plug play air available. delivery, Countersolution Mat is for now or just everything you It’s a great selling tool to in one place for explain need the full automotive far less space. bulb programme andAll shows versions include special clear visual reasons for features refrigerant dryer, upgrading bulbs. automatic drain, line Customers the names filtercan (0,1see micron) & and codes for each bulb as vessel. well as where they are located on the vehicle and theis different Every Genesis built a generously upgradeswith applicable for each sized that have” grants bulb. This is dryer a “must you moisture free air for any trade / retail counter at all times. All units selling Osram bulbs. are also equipped with Make your sales quicker and easier with a confident

an efficient filtration system that filters solid and liquid particles up to 0.1 micron. The result is simple: dry and clean air suitable for most of the industrial applications Good positioning of all service items such as belts, oil and air filters plus an external oil level indicator enable you to have an ultimately easy and fast maintenance. Long service intervals and smart maintenance kits make the user friendly experience more customer thanks to the Osram complete.

Bulb Counter Mat. Also have

The MC2 at controller gives Vehicle you a look the Osram easy access menus and all key Bulb Appto for on-the-spot performance indicators necessary information on suitable bulbs to drive your operation. It also for any vehicle. features remote control interface For more information on how with up to 4 compressors, to get thisroutine 2016 maintenance, Osram counter programmed mat or details about fault log and several other the full Osram Bulb range, contact functions.

our sales team at 01-8660323

The are orABAC emailrange sales@team.ie. You available from Down Garage can also view the full range at Equipment Services, www. www.team.ie. downgarageequipment.co.uk

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check check out outthe thewebsite: website:www.garagetrader.co.uk www.garagetrader.co.uk

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3M Painting

World Class Painter appointed 3M’s new NI Manager Former World Skills bronze medallist and Bodyshop Painter of the Year Jonathan Lloyd is the new Area Manager for the Automotive Aftermarket Division (AAD) of 3M. Trevor Doyle previously held that position but he retired at the end of last year and Jonathan was appointed to the post in March, having had a very successful career in a number of bodyshops in Northern Ireland. Jonathan’s father was a painter in Dencourt Motors and by the time he reached A Levels, Jonathan knew he wanted to pursue other passions. He joined up with Colin Hagan at Riverpark Training (then known as Blackwater Training) and in 2004 he was a finalist in the Bodyshop Young Painter competition. Jonathan scored back to back wins in that competition in 2005 and 2006 and qualified for the 2006 World Skills Finals in Japan where he won the Bronze Medal for painting. After graduating from Riverpark, Jonathan worked firstly at Prestige Cars in Carrickfergus, then for Agnews Bodyshop in Belfast and then for nine years in Nigel Whanns Accident Repair Centre in Ballymena. In between time, he also won the 2011 Professional Bodyshop Painter of the Year Award and an IMI Special Achievers award Jonathan pays particular credit for his enormous success to Colin Hagan at Riverpark and his tutor at the time, Jonny Bradley. “Without the two of them, I would never have succeeded at the level I attained,” says Jonathan. “Their commitment and the time they put in was fantastic.” 3M products are used at Riverpark Training and Jonathan knows that the company produces top quality equipment. “I used 3M products when I was painting so it’s great that being a world class painter I can recommend 3M as world class products for painters,” comments 38- GARAGETRADER

Jonathan Lloyd 3M 3 Jonathan. “I will be looking after the North of Ireland, working alongside Simon Crump and Robert May in the south of Ireland and we manage the Automotive Aftermarket Division – adhesives, abrasives, sealers, tapes, PPE

Health and Safety masks etc as well as Accuspray spray guns.”

are held as 3M is one of the main sponsors.

Jonathan has already been to 3M’s impressive training centre, the 3M ARC, in Atherstone where the IMI Skill Auto heats and team selections

Away from work, Jonathan likes to train in the gym and spend time with his wife and 2 daughters at their home in Glengormley.

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Work smarter. From start to finish.

Effortless spot repair with the Total Automotive Sanding System. Create the ideal solution for your workspace with our fully-customisable system. Repairing and painting minor damage is part of your day-to-day business. Using 3MTM CubitronTM II abrasives and paint finishing products, together with Festool’s ROTEX machine, you can perform three applications with one machine. Everything you need in one system. To learn more or book a demonstration with one of our experts: Contact 0845 603 9714 or visit www.3M.co.uk/TASS

All’s well. Festool’s SERVICE all-inclusive is here for you if anything goes wrong. Spare parts, wearing parts, for repairs or complaints.

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Shop Bodyshop Direct

RAPID REPAIR UNIT FITS DYNAMIC WORKSHOP Based on traditional down draft spray booth air flow, the LAGOS rapid repair system can recycle up to 100% of its own air flow, depending on the application. From sanding to painting, this unit reduces process costs by as much as 85%. The industry as we know it, is under massive pressure to reduce costs in order to sustain a profitable future. Repairers are wasting valuable resources by continuing to paint small jobs/ low cost jobs in a traditional spray booth. LAGOS is one of the world’s only true bespoke repair facilities producers. Jonathan Penny, MD of Shop Bodyshop Direct said, “We are seeing an increasing demand from customers to reduce repair process times and costs. To this end, we have worked tirelessly with LAGOS to produce a Rapid Repair system that truly is a perfect fit for our dynamic market”. Denis Dineen, owner of Dineen Crash Repair, Co. Cork said, “We decided that fast repair processes were an absolute must for our organisation. When we set out on the path to look for such equipment, we had no idea that we would end up with such a unique

piece of equipment. We had noted smaller and less expensive units but feared that our technicians would underutilize them after a period of time. Our technicians now prefer

to work with this Rapid Repair System than the traditional spray booth”. Jamie Lawlor owner/ director

“Our technicians now prefer to work with this Rapid Repair System than the tradional spray booth” 40- GARAGETRADER

of Jamie Lawlor Crash Repairs, Clonmel said, “I was very happy with the service provided by Shop Bodyshop Direct. The Rapid Repair unit exceeded our expectations in all aspects.”

Shop Bodyshop Direct is Ireland’s leading supplier of Bodyshop Tools & Equipment. In 2016, Shop Bodyshop Direct were awarded the title of ‘Bodyshop Tools & Equipment supplier of the Year 2017’. For more information on the LAGOS Rapid Repair Unit contact Shop Bodyshop Direct on 046 909 3800, email: info@shopbodyshopdirect. com or visit www.shopbodyshopdirect.com

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Factor 10

Ten questions to a top motor factor… In this edition we talk to Alec Orr, of Alec Orr Motor Factors in Derry/ Londonderry… Caption: Alec Orr and son Stephen in his Marlborough Terrace premises in Londonderry

What was your first job? I started as an assistant at Autoservices, Rossdowney, Londonderry when I was 14. What was your first car and what do you drive now? My first car was an Austin A35. Now I drive a Toyota Avensis. What music did you listen to on a recent car journey? Country and Western What is the one thing you wish you could do better? Control my temper! What is your biggest achievement? A great wife and lovely family.

What is the most stupid thing you have ever done? I almost fell asleep at the wheel once. What would be your specialist subject on Mastermind? Mental Arithmetic What one law would you make, change or amend? I would lower the drink / driving limit What is your favourite film? The Quiet Man with John Wayne What did you want to be when you were growing up? A motor mechanic

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John Mulholland Motor Group crowned, No.1 Family Business in Ireland John Mulholland Motors were recently crowned the Irish regional winners at the National Family Business Awards. Marketing Manager Ryan Forsythe represented the Mulholland family at the glitzy award ceremony in Wembley Stadium, “it was an absolute pleasure to represent the family and accept this award on their behalf. Having worked for the Mulholland Motor Group for most of my professional career I can testify to the family ethos instilled within the business, through our staff and ultimately the most important members of our family - our customers”.

John Mulholland spoke about the foundations of his business being “integrity, honesty, the value of someone’s word, and the importance of a meritocracy. These are values that we ourselves hold in great esteem and we were proud to present them with the Ireland and Northern Ireland Judge’s Choice Award for Best Family Business.”

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Refinish

NO READ-THROUGH ANTI-FLUTTER BODYWORK SEALANTS

Two new Teroson anti-flutter sealants from Henkel have been introduced that are respectively optimised for application before and after parts assembly. Typically, Teroson MS 222 is ideal for sealing the roof frame and skin and Teroson PU 9161 is used as a spacer on a variety of structures. Together they significantly reduce noise and vibration by isolating body components from their inner reinforcement and importantly, with no read-through after cure.

moisture in the air to create a soft but high performance elastomer, able to withstand high mechanical stress; its elongation at break is more than 300%. It is a single component, gun-grade, sag-resistant product that has a service temperature of -50°C to +80°C. Free from isocyanates, silicone, PVC and solvent, the product has a skin formation time of 25 to 40 minutes.

TEROSON® MS 222 is based on silane-modified polymers which cure in the presence of

To see a demonstration of both products visit www. carrepairsolutions.co.uk

Product compatibility can impact quality refinish outcomes Axalta Coating Systems has specifically formulated the individual products in each of its three premium global refinish brands – Cromax, Spies Hecker and Standox – to achieve outstanding results while helping refinishers to work productively, energyefficiently and quickly. However, that outcome can be compromised if products are used in the wrong combination or with nonproprietary, inferior paint products. Kevin Welling, Training Academy Manager for Axalta Coating Systems in the UK and Ireland, explains, “most paint systems consist of a coloured or clear varnish which is mixed with a so-called ‘cross-linker’, usually an isocyanate, to form chemical bonds with the resin in the paint. The formation of these chemical bonds determines the hardness of the paint. If too little isocyanate is added, the necessary chemical bonds between the varnish and the resin are not formed and the paint stays ‘soft’. Our technical data sheets specify exactly what ratio of hardener needs to be mixed with a given topcoat to produce a finished 42- GARAGETRADER

paint that is hard, but still flexible enough to resist scratches, the effect of stone chips, etc.” Axalta calculates the ratio of the hardener based on its isocyanate content. If refinishers substitute the recommended hardener with another one, the isocyanate levels may be completely different and the refinisher is at risk of facing drying issues, problems of paint adherence, insufficient hardness of the dried paint, amongst other things.

activated properly.” To achieve correct activation, the refinisher would have had to use two to three times the amount of non-proprietary hardener than he did. Had he done so, the large volume consumption of hardener would have resulted in significantly higher costs to the bodyshop and led to VOC emissions that contravene regulations because of higher solvent use. “What might initially have

appeared as a cost saving – buying a cheaper hardener - turned out not to be one. The incorrect product mix severely compromised the quality of the repair and cost the bodyshop time and money, and could have affected the relationship with the vehicle owner if it had not been resolved. This is an excellent example of how vital it is to adhere to product data sheet recommendations and to use fully compatible systems,” concludes Welling.

Welling says, “recently, a bodyshop contacted the UK team because it was suddenly experiencing problems. The topcoat was taking a long time to dry and was not adhering to the substrate properly. After investigation, our specialist technician discovered the refinisher had used a nonproprietary and incompatible hardener with an isocyanate content that was less than half that of the recommended product. As a result, the topcoat had not been CHECK OUT THE WEBSITE: www.garagetrader.co.uk

Transport Training Services Apprenticeships consist of a vocational competency qualification, complimented by relevant education and vocational knowledge qualifications. Why are Apprenticeships effective? Research shows: • Over 80% of employers who employ Apprentices say they make their workplace more productive. • 81% of customers favour using a company which takes on Apprentices over a company which doesn’t. • 92% of employers who employ Apprentices believe they lead to a more motivated and satisfied workforce. So why not contact us to find out more. Consider investing in the next generation of Technicians and help your business in the process. We currently have over 140 enthusiastic young people who have successfully completed our aptitude application process and are ready to start an apprenticeship. Young people generally take quickly to modern technology found on all modern vehicles and to help, all TTS apprentices nowbenefit from up to date training we’re able to provide with recently acquired extra support from Toyota, Kia, Hyundai, Vauxhall, Ford and others. Also our Technical training team has been further strengthened with the addition of highly experienced and qualified staff Andy Semple, Siobhann Deery and Roy Kennedy. This allows us to continuously ensure we keep our training up to date.

It’s a 25th anniversary for Transport Training Services NI Ltd (TTS), founded in 1992. We’re a wholly owned subsidiary of TTB a registered charity. At TTS our aim is to deliver the TTB mission of providing training support the NI Motor and Road Transport Industries. We’re always keen to hear from industry people to let us know what we can do to help with the challenges of the modernindustry, so please get in contact. check out the website: www.garagetrader.co.uk

TTS are now pleased to offer a wider range of training and Apprenticeships for local Motor businesses including: • Service & Parts Advisor • Tyre/Fast Fit • Light, Heavy, Motorcycle, Auto Electrical, Body and Paint Technician (up to Level 4 on our GOLD Apprenticeship) - Over 140 applicants have been successful in our aptitude testing and are keen to start an Apprenticeship - Our Apprenticeship training benefits from support from Ford, Toyota, Vauxhall, Kia, Hyundai and others. - 2 secrets to success in business – Sheer hard work and getting other people to do it for you! - Starting an Apprentice with TTS could help!

For more information contact Martin or James at: mail@transport-training.co.uk or phone 028 90825653 GARAGETRADER - 43

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Riverpark Training

Riverpark Training now set to train Vehicle Fitting, Business Administration and Light Vehicle Maintenance and Repair. Riverpark Training now have a contract with the Department for the Economy to deliver additional areas in the “Motor Industry” We will be rolling out new training areas in September this year and these will include light vehicle mechanical and vehicle fitting. Built on the close working relationships we have developed with the accident repair sector, we now intend to develop a bespoke training programme for light vehicle maintenance and repair and vehicle fitting. We will be seeking good quality apprentices and setting specific practical and theory tests prior to admission on the course. We have gained support from three vehicle manufactures to date, to supply training vehicles and manufactures training material.

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As our fundamental training is accident repair we have hired a new tutor to develop this strand and the emphasis will be on quality. Quality of selection, quality of support, quality of training and quality of outcome. The number of candidates will be limited as we believe that it is better to have limited class sizes with dedicated students rather than larger class sizes and more distracted students. To attract the good calibre of student they need to be employed and therefore we have decided to use the ApprenticeshipNI strand. We will be interviewing potential students between now and September and we will be interviewing and assessing each one with a vocational tutor present. Then a 3-day induction and only after this stage will be suggesting offers of employment. I am aware there are training programmes that offer students to employers at no cost but these were only devised to provide work placement experience and a stepping stone to employment. An apprentice that is employed has more commitment to his employer and to his training, as we have proven in our accident repair strands, we can make these apprentices profitable to their employer within three months.

If you are considering investing in the future of your business and would like to hear more about what we have planned for this September’s intake, please contact us and we will explain how we could tailor the training we do to suit your needs. Colin Hagan Training Manager 02890342400

Rachel Murray at Thatcham

who only started with Riverpark Training in September 2016, competed against five other students from all over the UK. He had to complete colour matching, wet on wet application, masking tasks and carry out a spot repair and polish to a quality standard. Connor was well prepared as he attended a pre-competition day with David Frizell. This paid off very well as not only did Connor win as the highest score on the day he also was highest score overall of the three day SkillAuto competition. Connor will now have to wait until September to receive official confirmation of his place in the national final that could see him compete in “World Skills 2019”. SkillAuto Autobody Repair National Heats Riverpark Training have four competitors heading for the regional heats of SkillAuto, they are: Cillian Campbell (Charles Hurst ARC), Ruairi Hesketh Neeson (Agnew ARC), Sean O Neil (Wrights ARC Carryduff) and Scott Patterson (Trimble Body Repair Carryduff). Two other competitors from North West Regional Collage who are carrying out their apprenticeship at Lloyd Cooke ARC have also got through to the regional heats. That represents a total of six apprentices out of eighteen throughout the UK in this selection heat are from Northern Ireland. All to date have attended training at Riverpark to prepare them for the challenge, usually on Saturdays to tweak their skills and improve their chances of getting through to the SkillAuto final, if they are successful and are age eligible they could be competing in Kazan Russia 2019.

SkillAuto Car Painting National Heats On the 8th June David Frizell accompanied Connor McKevit (Wrights ARC Dromore) to the regional heat of SkillAuto held at 3M’s prestigious facility at Atherstone. Connor a student

Repairing Modern Vehicles The repair of the modern vehicle continues to become more complex, as different manufacture’s introduce different materials and more complex repair methods, it makes you think what if we didn’t know this and were happy to continue as

Skills Competitions Up-Date Thatcham Skills Challenge 2017 Two students from Riverpark attended the 2017 Thatcham Skills Competition on the 7th June. Rachel Murray (Charles Hurst ARC) competed in the Paint competition and Ruairi Hesketh Neeson (Isaac Agnew ARC) competed in the Panel competition. Both also attended the Thatcham Focus event on the 6th of June and visited the research centre where all data is collected to develop Escribe. Rachel was the youngest and least experienced of the six competitors in the Paint competition yet she held her cool throughout the day and received very positive feedback from the Thatcham tutors. She has also been informed that if she is in the top four, that means she will now be invited to the “Bodyshop Awards” in Birmingham in September. Ruairi was in a similar situation up against Thatcham trained Level 3 apprentices, he like Rachel performed very well on the day and is also predicted to be in the top 4. Ruairi is also in the SkillAuto competition at the end of June and could end up in a national final as well.

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Riverpark Training GT we always have done and repair as we did 10 years ago. Well I have found such a candidate, Arthur Tussik on youtube will show you how he can replace a second-hand section to a modern BMW vehicle. The really scary thing is that this could be any untrained technician who does not understand the vehicle they are repairing. A lot of vehicles offered for salvage at cat “D” or cat “C”, are currently being purchased by people who do not have a good understanding of correct repair methods and salvage auctions are happy to offload these vehicles to anybody without any traceability of where they have gone or how they potentially could be repaired. These vehicles are currently ending up on our roads, as a cheap purchase but potentially a very dangerous vehicle not only to the owner but to whoever they have a collision with. We expect high quality of safety in the cars we now drive and manufacture’s have made incredible efforts to meet this

demand. Why then are vehicles that have structural damage to complex steel allowed to be sold to anyone who pays a £50.00 joining fee. The photo below is of a 2004 Vauxhall Vectra repaired incorrectly and subsequently damaged on a Thatcham test rig, the video is on BBC Poorly repaired car on youtube. The “B” post’s high strength steel was welded using MAG welding and poor spot welding technology, therefore on impact this steel no longer elongates but becomes like ceramic and breaks. This then changes the scene of the accident from a minor injury to a possible fatality. No technician wants to perform a bad repair but without the knowledge of how the vehicle should be repaired how can they perform structural panel replacement correctly. The answer is to have a repair method either from a manufacturer or from a data source such as Thatcham

check out the website: www.garagetrader.co.uk

Escribe. There is a high risk to the “Accident Repair Industry” if they do not head this risk they potentially could have badly repaired vehicles on our roads, for example some bodyshops have not invested in “Inverta Spot Welders” that are designed to weld these complex steels instead they revert to traditional MAG plug welding. The vehicle below was welded using this method, you can judge

for yourselves the result. Riverpark Training are committed to helping any bodyshop understand the repair methods now needed to repair modern vehicles and will supply this advice F.O.C to any repairer who has doubts on repairing vehicles or specific vehicles, we will even hire out the welding or riveting equipment to you to ensure you repair the vehicle correctly.

This poorly repaired Vectra features on a BBC video. It is time legislation was in place to monitor CAT C and CAT D reparis

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Drivers Seat

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In the Driver’s Seat

Jonathan Murphy, Managing Director at David Murphy Towing Name and Job Title Jonathan Murphy, Managing Director at David Murphy Towing Tell us about your career so far? I joined the family business, owned by my mother Muriel and father David in 2005 after reading Physics at Strathclyde University. I am committed to developing the business to continue to provide service excellence to our clients and as a great place to work for our staff into the next generation. Did you plan to get involved in this industry? After my dream job of being a fast jet pilot for the RAF, joining the family business was a natural step for me after university and David Murphy Towing has recently 46- GARAGETRADER

celebrated its 50th anniversary. I’m proud that I’ve seen the business through the recession and since I became a director we’ve experienced an increase in turnover and profit consistently. What was your biggest disappointment? Not becoming a fast jet pilot for the RAF! What was the best piece of advice you ever received? I’m inspired by the advice of our very own CS Lewis – integrity is doing the right thing even when no one is watching. Whom do you most admire? My wife Nuala. She is CEO

and founder of new technology company Moment Health. Dedicated to making Maternal Mental Health mainstream through early intervention for new and expectant parents. She is also very committed to empowering and supporting women to achieve their ambitions through the Belfast chapter of the global non-profit LeanIn.org What is the most difficult aspect of your job?

communication skills to effectively exceed our customers’ expectations You’ve won the lottery. What car would you rush out and buy? I’d love to rush out and buy an Aston Martin DB11 but it doesn’t tow so I’d treat myself to the first towing car in the Maserati range – the Levante SUV. How do you relax?

Having only 7 hours in the day to provide our customers with an excellent service.

It’s a cliché but when I’m not at work I find spending quality time with my wife and our two sons is the most enjoyable way for me to unwind.

What is your most effective or personal asset?

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My communication skills – I’m a good listener and use my

I was a vegetarian for almost 20 years!

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