Patient Resource Guide
JULY 2023
REVISED
VISION
To be the premier Native American healthcare delivery system empowered to serve the lifelong needs of our people.
MISSION
To provide high-quality healthcare and improve the health of the Gila River and Ak-Chin Indian Communities.
PROMISE
We promise to treat you with dignity and respect.
VALUES
Accountability • Commitment
Patients & Families • Culture
Quality
• Self-Governance • Trust
The Gila River Indian Community is the largest Native American Community in the Phoenix area and is home to the Akimel O’otham (Pima) and the Pee Posh (Maricopa) people.
With the efforts of our forefathers to establish a healthcare organization to care for the needs of its people, Gila River Health Care continues on a path to build world-class facilities, service excellence, and competent delivery of Native American healthcare.
LOCATIONS
Hau’pal (Red Tail Hawk) Health Center Campus Chandler, Arizona
The Caring House Sacaton, Arizona
Ak-Chin Clinic Maricopa, Arizona
GILA RIVER HEALTH CARE FAMILY OF BRANDS
Ak-Chin Maricopa Colony Komatke Casa Blanca Sacaton Blackwater Riggs Rd. Baseline Rd. 347 587 87 87 387 347 Ak-Chin Indian Community Santan Lone Butte Hashen Kehk Queen Creek Rd. Casa Blanca Rd. 51st A ve Gilbert Rd. CasaBlancaRd. Goodyear Chandler Ahwatukee Queen Creek San Tan Valley Coolidge Casa Grande Laveen Maricopa Phoenix Tucson /GilaRiverHealthCare /GilaRiverHealthCare /GilaRiverHealth /GilaRiverHealthCare 1 (REDTAILHAWK) HEALTHCENTER Hau’pal
Residential Treatment
Hu Hu Kam Memorial Hospital Campus Sacaton, Arizona Komatke Health Center Campus Laveen, Arizona
BHS
Center Thwajik Ké Campus Laveen, Arizona BHS Residential Treatment Center Thwajik Ké Campus Laveen, Arizona
GRHC.ORG
Hu Hu Kam Memorial Hospital
483 W. Seed Farm Road Sacaton, Arizona 85147
Phone: (520) 562-3321
Hours of Operation
Monday – Thursday 8:00 am to 7:00 pm
Last patient Check-In Time: 6:15 pm
Friday 8:00 am to 6:00 pm
Last patient Check-In Time: 5:15 pm
Saturday 8:00 am to 6:00 pm
Last patient Check-In Time: 5:00 pm
Sunday Closed
Emergency Department Open 24 hours
Komatke Health Center
17487 S. Health Care Drive Laveen, AZ 85339
Phone: (520) 550-6000
Hours of Operation
Monday – Friday 8:00 am to 6:00 pm
Last patient Check-In Time: 5:15 pm
Saturday - Sunday Closed
2 Ak-Chin Maricopa Colony Komatke Casa Blanca Sacaton Blackwater Riggs Rd. Baseline Rd. 347 587 87 87 387 347 Ak-Chin Indian Community Santan Lone Butte Hashen Kehk Queen Creek Rd. Casa Blanca Rd. 51st A ve Gilbert Rd. CasaBlancaRd. Goodyear Chandler Ahwatukee Queen Creek San Tan Valley Coolidge Casa Grande Laveen Maricopa Phoenix Tucson Ak-Chin Maricopa Colony Komatke Casa Blanca Sacaton Blackwater Riggs Rd. Baseline Rd. 347 587 87 87 387 347 Ak-Chin Indian Community Santan Lone Butte Hashen Kehk Queen Creek Rd. Casa Blanca Rd. 51st A ve Gilbert Rd. CasaBlancaRd. Goodyear Chandler Ahwatukee Queen Creek San Tan Valley Coolidge Casa Grande Laveen Maricopa Phoenix Tucson
LOCATIONS
Hau’pal (Red Tail Hawk) Health Center
3042 W. Queen Creek Road Chandler, AZ 85286
Phone: (520) 796-2600
Hours of Operation
Monday – Friday 8:00 am to 6:00 pm
Last patient Check-In Time: 5:15 pm
Saturday - Sunday Closed
Ak-Chin Clinic
48203 W. Farrell Road Maricopa, AZ 85139
Phone: (520) 568-3881
Hours of Operation
Monday – Friday 8:00 am to 5:00 pm
Saturday – Sunday Closed
3 Ak-Chin Maricopa Colony Komatke Casa Blanca Sacaton Blackwater Riggs Rd. Baseline Rd. 347 587 87 87 387 347 Ak-Chin Indian Community Santan Lone Butte Hashen Kehk Queen Creek Rd. Casa Blanca Rd. 51st A ve Gilbert Rd. CasaBlancaRd. Goodyear Chandler Ahwatukee Queen Creek San Tan Valley Coolidge Casa Grande Laveen Maricopa Phoenix Tucson Ak-Chin Maricopa Colony Komatke Casa Blanca Sacaton Blackwater Riggs Rd. Baseline Rd. 347 587 87 87 387 347 Ak-Chin Indian Community Santan Lone Butte Hashen Kehk Queen Creek Rd. Casa Blanca Rd. 51st A ve Gilbert Rd. CasaBlancaRd. Goodyear Chandler Ahwatukee Queen Creek San Tan Valley Coolidge Casa Grande Laveen Maricopa Phoenix Tucson
LOCATIONS
The Caring House
338 S. Ocotillo Drive, Sacaton, AZ 85147
Phone: (520) 562-7411
Hours of Operation
Mon-Thur. 8:00 am – 4:00 pm
Friday 8:00 am – 12:00 Noon
Saturday 8:00 am – 12:00 Noon
Dialysis Center East
565 W. Seed Farm Road Sacaton, Arizona 85147
Phone: (602) 528-1350
Hours of Operation
Monday- Wednesday - Friday 4:00 am - 8:00 pm
Tuesday - Thursday - Saturday 4:00 am - 4:00 pm
Sunday - Closed
Dialysis Center West
4487 W. Pecos Road Laveen Village, AZ 85339
Phone: (520) 550-6050
Hours of Operation
Monday - Saturday 5:00 am to 4:00 pm
Sunday - Closed
LOCATIONS 4 Ak-Chin Maricopa Colony Komatke Casa Blanca Sacaton Blackwater Riggs Rd. Baseline Rd. 347 587 87 87 387 347 Ak-Chin Indian Community Santan Lone Butte Hashen Kehk Queen Creek Rd. Casa Blanca Rd. 51st A ve Gilbert Rd. CasaBlancaRd. Goodyear Chandler Ahwatukee Queen Creek San Tan Valley Coolidge Casa Grande Laveen Maricopa Phoenix Tucson
Behavioral Health Services
Phone: (520) 562-3321
Hours of Operation
Outpatient Services:
Monday – Friday: 8:00 am to 6:00 pm (Evening hours for O.A.S.I.S. Youth at D3 and D6 are available based on client need; evening groups are available.)
Hu Hu Kam Memorial Hospital
483 W. Seed Farm Road
Sacaton, AZ 85147
(520) 562-3321 Ext: 7100
(602) 528-7100
Vechij Shon
New Beginnings Behavioral Health Services Building
483 W Seed Farm Rd, Sacaton, AZ 85147
520-562-3321 Ext. 7100
www.GRHC.org/BHS
The Shegoi Building at the KHC in District 6
(520) 550-6008
Thwajik Ke “The Healing House” Residential Treatment Center (520) 796-3860
LOCATIONS Ak-Chin Maricopa Colony Komatke Casa Blanca Sacaton Blackwater Riggs Rd. Baseline Rd. 347 587 87 87 387 347 Ak-Chin Indian Community Santan Lone Butte Hashen Kehk Queen Creek Rd. Casa Blanca Rd. 51st A ve Gilbert Rd. CasaBlancaRd. Goodyear Chandler Ahwatukee Queen Creek San Tan Valley Coolidge Casa Grande Laveen Maricopa Phoenix Tucson Residential Treatment Center O.A.S.I.S Dist. 5 O.A.S.I.S Dist. 3 Hau’pal BHS Shegoi Building Vechij Shon New Beginnings 5
483 W. Seed Farm Road Sacaton, Arizona 85147
Hu Hu Kam Memorial Hospital Main Entrance SEED FA RM ROAD BLU E BIR D ROAD H A F E B C M L K J I SMOKE FREE CAMPUS GRIC Shuttle Stop Emergency Room Entrance July 2023 Main Entrance Parking Entrance The Caring House LEGEND A •Viola L. Johnson Administration •Dialysis East B •Employee Health •Lab Outreach •Outcomes, Management, & Informatics (OMI) MTS Parking MTS Parking C Building 3 •Emergency Room Entrance D •Alternative Therapies •Life Center Non-Clinical Entrance L Building 5 •Sexual Assault Nurse Examiner (SANE) •Public Health Nursing •Optometry K Building 6 Building 8 Building 10 •Physical Therapy •Wellness Center (Su Pu Kum Ke’) J Building 7 •Drive-Up Pharmacy G •Life Center Clinical Entrance M Building 11 •The Cafe´ •Non-Emergent Medical Transportation I •Vechij Shon (New Beginnings) H •Arizona Long Term Care Services (ALTCS) •Benefits Coordination •The Cafe´ Access •Chapel •Customer Service •Dental •Emergency Department Access •Environmental Services (EVS) •Facilities •Health Information Management (HIM) •Inpatient •Joslin Vision Network (JVN) •Laboratory •Medical Imaging •Patient Registration •Pediatrics •Pharmacy •Primary Care Department E NO R TH ACC ESS RO AD H P P P P P P P P P P P P P P P P Patient/Visitor Parking P Employee Parking Credentialed Parking E E E E E E E E E E C C C MTS Parking E E E E •Podiatry •Purchased Referred Care •Women’s Health Clinic F Seed Farm Pavilion Building 4 Building 1 Hu Hu Kam Memorial Hospital 483 W. SEED FARM RD. SACATON, AZ 85147 (520) 562-3321 (602) 528-1200 D 6
Hu Kam Memorial Hospital Campus/Clinic
Hu
Hu Hu Kam Memorial Hospital
Hu Hu Kam Memorial Hospital, our main campus, delivers a wide range of patient care and support services. This campus is located in Sacaton, Arizona, approximately 30 minutes from Phoenix.
Services
Medical Service Departments
Alternative Therapies Program
Arizona Long Term Care System (ALTCS)
Dental
Dialysis
Emergency
Inpatient
Laboratory
Life Center: Diabetes, Endocrinology, & Wellness
Medical Imaging
Optometry
Pharmacy
Physical Therapy
Podiatry
Primary Care (Cardiology, Orthopedics, Rheumatology, Pediatrics, Women’s Health Clinic and Internal Medicine)
Wound & Infusion Therapy
Community Outreach
Community Outreach Mobile
Emergency Medical Services
Family Planning Mobile
Non-Emergent Medical Transportation
Public Health Nursing
School Health Nursing
Behavioral Health
Outpatient Addictive Substance
Intervention Services (OASIS)
Outpatient Services Sacaton (HHKMH)
Regional Behavioral Health Authority (RBHA) Case Management Enrollment
Patient Services
Case Management
Customer Service
Health Information Management
Patient Registration & Benefit Coordination
Purchased Referred Care
Medical Transportation Services
Security
7
8 17487 S. Health Care Dr. Laveen, Arizona 85339 N S E Komatke Health Center • Campus Parking Map Updated: 05/23/17 KHC-parking-map-2017 17487 S. Health N S E W Komatke Health Komatke Health Center Komatke Health Center Campus 17487 S. Health Care Drive Laveen, AZ 85339
Komatke Health Center
Komatke Health Center is a multi-specialty clinic that serves the residents in Districts 5, 6, and 7. The clinic is almost 75,000 square feet, and has numerous clinical and other services to best serve our patients.
Services
Medical Service Departments
Alternative Therapies Program
Arizona Long Term Care System (ALTCS)
Dental
Dialysis
Laboratory
Life Center
Diabetes, Endocrinology & Wellness
Medical Imaging
Optometry
Pharmacy
Physical Therapy
Podiatry
Primary Care (Audiology, Cardiology, Orthopedics, Rheumatology, Pediatrics, Women’s Health Clinic and Internal Medicine)
Community Outreach
Community Outreach Mobile
Emergency Medical Services
Family Planning Mobile
Non-Emergent Medical Transportation
Public Health Nursing
School Health Nursing
Behavioral Health
Outpatient Addictive Substance Intervention Services
(OASIS)
Outpatient Services – Shegoi
Regional Behavioral Health Authority (RBHA) Case
Management Enrollment
Patient Services
Case Management
Customer Services
Health Information Management
Patient Registration & Benefit Coordination
Purchased Referred Care
Medical Transportation Services
9
Hau’pal (Red Tail Hawk) Health Center 10 HAU’PAL (RED TAIL HAWK) HEALTH CENTER PARKING MAP Hauʼpal (Red Tail Hawk) Health Center Q ueen Creek Rd, Chandler, AZ 85286 EMPLOYEE PARKING EMPLOYEE PARKING LEGEND N S E W Hauʼpal (Red Tail Hawk 3042 W Q ueen Creek Rd, N E W Hauʼpal (Red Tail Hawk 3042 W Q ueen Creek Rd, HAU’PAL (RED TAIL HAWK) HEALTH CENTER PARKING MAP LEGEND N S E W Hauʼpal (Red Tail Hawk) Health Center 3042 W Q ueen Creek Rd, Chandler, AZ 85286 EMPLOYEE PARKING EMPLOYEE PARKING LEGEND N S E W Hauʼpal (Red Tail Hawk 3042 W Q ueen Creek N S E W Hauʼpal (Red Tail Hawk 3042 W Q ueen Creek Rd, Hau’pal (Red Tail Hawk) Health Campus 3042 W. Queen Creek Road Chandler, AZ 85286
Hau'pal (Red Tail Hawk) Health Center
The Hau’pal (Red Tail Hawk) Health Center was opened in 2018 to enhance healthcare services for members of the Gila River and Ak-Chin Indian Communities. It also serves Native Americans from federally-recognized tribes living in the heavily-populated area of metropolitan Phoenix. Excellent, culturally-competent, and compassionate care is something all patients will receive in this multi-specialty clinic.
Services
Medical Service Departments
Alternative Therapies Program
Audiology
Dental
Laboratory
Life Center
Diabetes, Endocrinology & Wellness
Medical Imaging
Optometry
Pharmacy
Physical Therapy
Podiatry
Primary Care
(Cardiology, Orthopedics, Rheumatology, Pediatrics, Women’s Health Clinic Clinic and Internal Medicine
Community Outreach
Community Outreach Mobile
Emergency Medical Services
Family Planning Mobile
Public Health Nursing
School Health Nursing
Behavioral Health
Outpatient Services
Regional Behavioral Health Authority (RBHA) Case Management Enrollment
Patient Services
Case Management
Customer Services
Health Information Management
Non-Emergent Medical Transportation
Patient Registration & Benefit Coordination
Purchased Referred Care
Security
11
Behavioral Health Services Behavioral Health Service Locations Ak-Chin Maricopa Colony Komatke Casa Blanca Sacaton Blackwater Riggs Rd. Baseline Rd. 347 587 87 87 387 347 Ak-Chin Indian Community Santan Lone Butte Hashen Kehk Queen Creek Rd. Casa Blanca Rd. 51st A ve Gilbert Rd. CasaBlancaRd. Goodyear Chandler Ahwatukee Queen Creek San Tan Valley Coolidge Casa Grande Laveen Maricopa Phoenix Tucson Residential Treatment Center O.A.S.I.S Dist. 5 O.A.S.I.S Dist. 3 Hau’pal BHS Shegoi Building Vechij Shon New Beginnings 12
Clinical Programs Prevention Programs (Non-Clinical)
Intake & Enrollment (Non-AHCCCS and AHCCCS eligible)
• Triage/walk-in
• Appointments available within seven days
• Intake Assessment
• Crisis Intervention
• Emergency psychiatric hospitalization
Outpatient (Non-AHCCCS and AHCCCS eligible)
• Individual and group mental health and substance abuse counseling (all ages)
• Home Based Therapy
• Art Therapy
• Medical Social Work Services
• Transportation (AHCCCS only)
Youth Services (Non-AHCCCS and AHCCCS eligible)
• Individual and group substance abuse counseling
• Transitional Age Youth (ages 16-25)
• Transportation (AHCCCS only)
• Transportation within GRIC Boundaries for non-AHCCCS clients
Psychiatry / Psychologist (AHCCCS and Non-AHCCCS)
• Psychiatric Evaluation
• Medication Management
• Psychological Testing
Traditional Counseling
• Available for all ages
O.A.S.I.S. (Non-AHCCCS and AHCCCS eligible)
• Individual and group substance abuse counseling
• Domestic Violence Groups: victims & offenders
• Transportation (AHCCCS only)
• Transportation within GRIC Boundaries for non-AHCCCS clients
Thwajik Ki Residential Treatment Center (Non-AHCCCS and AHCCCS eligible)
• Inpatient residential substance abuse treatment
• Medical
• Traditional
Addictionology
• Outpatient and Inpatient
• Medically Assisted Treatment (Suboxone, Naloxone/Naltrexone)
• Opioid abuse treatment
Tribal Regional Behavioral Health Authority (AHCCCS eligible)
• Case Management
• Referrals to providers as needed
• Out of Home Placement (residential treatment/group home)
• Transportation for approved Behavioral Health Services
Substance Use/Abuse and Suicide Prevention
Trainings
• safeTALK
• QPR (Question, Persuade and Refer)
• ASIST (Applied Suicide Intervention Skills Training)
• Mental Health First Aid (Adult and Youth)
• Community Education
Life Skills education
• School/Community Sessions
• Equine Assisted Learning Sessions
• Community Events
Early Childhood and Parenting Education Community Activities
• Yes To Life – Suicide Media Campaign
• Gila River Prevention Coalition
13
The Caring House The Caring House 338 S. Ocotillo Dr. Sacaton, AZ 85147 LEGEND MAIN ENTRANCE HANDICAP PARKING PATIENT/ VISITOR PARKING GATED PARKING PHYSICAL THERAPY PARKING N S E W N .Skill Cent er Road Bluebird Road Ocotillo Rd. HANDICAP PARKING STAFF PARKING STAFF PARKING VISITOR PARKING ADULT DAY CARE ENTRY & STAFF PARKING ADULT DAY CARE ENTRY & STAFF PARKING VISITOR PARKING 14 The Caring House Skilled Nursing & Rehabilitation 338 S. Ocotillo Drive Sacaton, AZ 85147
The Caring House
Skilled Nursing & Rehabilitation
The Caring House is a skilled nursing facility that provides compassionate and nurturing care for the Community. Services include long-term care, skilled nursing care, respite care, end-of-life or hospice care, specialized rehabilitation therapy, alternative therapies and dialysis.
Admissions / Business Office Hours
Monday – Friday 8:00 a.m. to 4:30 p.m.
Admissions may be accepted 24 hours a day, 7 days a week, all year
Phone: (520) 562-7400 or (520) 562-7411
Fax: (520) 562-7406
The Caring House
15
Dialysis Services
Dialysis
The Gila River Health Care Dialysis Centers provide hemodialysis services to patients with End Stage Renal Disease. Qualified medical providers furnish oversight for individualized patient care, to include: monitoring medication regimen, dietary requirements, electrolytes, and other disease management. They also offer patient assistance with accessing community resources.
Dialysis Center East
565 W. Seed Farm Road Sacaton, Arizona 85147
Phone: 602-528-1350
Hours of Operation
Monday – Wednesday – Friday 4:00 am to 8:00 pm
Tuesday – Thursday – Saturday 4:00 am to 4:00 pm
Sunday Closed
Dialysis Center West
4487 W. Pecos Road Laveen Village, AZ 85339
Phone: 520-550-6050
Hours of Operation
Monday – Saturday 5:00 am to 4:00 pm
Sunday Closed
16
Emergency Medical Services
Gila River EMS (GREMS) was established in 1974 and is a community sworn, primary responder, multi-hazard, emergency medical services department within the Gila River Indian Community covering nearly 600 square miles.
GREMS role is part of both public safety and healthcare as a department of Gila River Health Care. We work very closely with our public safety partners (Fire, Police, Corrections, Dispatch, Emergency Management) and are charged as the lead provider of out of hospital patient care for the Community. We take this responsibility and duty very seriously, only hiring qualified employees who are willing to serve with respect and dignity and provide the best patient care possible.
Emergency
Medical Services
EMS Station E P Police Station PHOENIX CHANDLER GILBERT QUEEN CREEK COOLIDGE CASA GRANDE MARICOPA Public Safety Stations & Resources STATION 437 • Medic 437 103 WEST STATION 426 • Engine 426 BASE 200 • EMS 432 • Medic 436 • Medic 4361 103 CENTRAL OEM STATION 429 • Ladder 429 • Fire Admin • Medic 439 STATION 438 • Medic 438 STATION 435 • Medic 435 • Medic 4351 103 EAST • Police Admin STATION 423 • Battalion 421 • Engine 423 • Medic 433 • Medic 4331 B100 • EMS 431 • EMS Admin STATION 421 • Engine 421 • Medic 431 17
Purchased Referred Care
The Purchased Referred Care Department provides appointment scheduling for offsite providers for patients eligible for Contract Health Services (CHS). Federal guidelines and eligibility criteria require that all bill-paying services must be coordinated through the Purchased Referred Care Department.
Hu Hu Kam Memorial Hospital (520) 562-7997 (602) 528-5000
Komatke Heath Center (520) 562-7997 (602) 528-5000
Hau’pal (Red Tail Hawk) Health Center (520) 562-7997 (602) 528-5000
To submit patient invoices please email the Purchased Referred Care Department at: prc@grhc.org
* May include legal spouse from another tribe
Contract Health Service Delivery Area - Map
Bapchule Blackwater
Blanca Co-Op Colony
Buttes Gila Crossing Good Year Komatke Komatke Heights Laveen Lone Butte Lower San Tan Maricopa Colony Olberg Sacate Sacaton Sacaton Flats Santa Cruz Snake Town Stotonic Sweetwater Upper San Tan Wet Camp Off Reservation Locations / CHSDA Locations 11 Mile Corner Arizona City Cactus Forest Casa Grande Chandler Chandler Heights Coolidge Eloy Florence Gilbert Gold Canyon Hayden Hidden valley Higley Kelvin Kearney La Palma Mammoth Maricopa Mobile Ocotillo Oracle Picacho Progressive Queen Creek Randolph San Manuel Stanfield Sun Lakes Superior Thunderbird Farms Toltec Valley Farms Winkleman
Gila
River Indian Community / Ak-Chin Indian Community
Casa
Gila
Off Reservation - Non CHSDA Ak Chin Indian Community Ahwatukee Apache Junction Avondale Buckeye Glendale Scottsdale Surprise Tempe Tolleson Guadalupe Laveen Mesa Phoenix Peoria
Health Service Locations General Services CONTRACT HEALTH SERVICE LOCATIONS 18
Contract
Contract Health Service Delivery
Anthem Gila River Indian Community Eloy Sun City West Buckeye Avondale Ahwatukee Laveen Maricopa Colony Co-op Gila Crossing Komatke Lone Butte Good Year Casa Blanca Bapchule Olberg Upper Santan Lower Santan Blackwater Sacate Sun City El Mirage Youngtown Apache Junction Avondale Buckeye Surprise Tempe Tolleson Mesa Phoenix Peoria VER 01.0-PR-PM General Services 19
Area - Map
ALTERNATIVE THERAPIES PROGRAM
To provide alternative holistic therapy to include acupuncture, massage, and chiropractic services to patients who are Community members.
BEHAVIORAL HEALTH SCHOOL COUNSELORS
To provide school based behavioral health services at Community schools.
DENTAL ORTHODONTICS PROGRAM
To provide dental orthodontic services to children who are Community members.
DIALYSIS ADVOCACY PROGRAM
To provide resources to dialysis patients and their families.
EYEGLASS ASSISTANCE PROGRAM
To provide one pair of eyeglasses per year to Community members and assist those with low vision in acquiring low vision devices to maximize their remaining vision.
AUDIOLOGY/HEARING AIDS
To provide hearing aids, battery replacement, and assistive devices to Community members with impaired hearing.
GRIC Member Services
Gila River Indian Community Tobacco Tax funds make it possible for Gila River Health Care to plan, develop, and administer several health programs for GRIC members.
20
NON-EMERGENT MEDICAL TRANSPORTATION SERVICES
To provide medical transportation services for Community patients that are not AHCCCS eligible or for trips not reimbursed by AHCCCS.
PERITONEAL DIALYSIS
To provide startup funding for Peritoneal Dialysis services to Community members.
SCHOOL HEALTH SERVICES
To enhance health and wellness of GRIC students by implementing health education, behavioral wellness, nursing assessments that encompass the physical, emotional, and cultural needs of students and families. SHS promotes healthy lifestyles through case management of students’ health care needs.
SUICIDE PREVENTION PROGRAM
To promote population health by enhancing programming to increase awareness, establish systems to connect GRIC individuals/families to resources for suicide and/or mental health concerns with respect to the culture and heritage of GRIC.
THE CARING HOUSE
To provide financial assistance to GRIC members who reside at The Caring House.
GRIC Member Services
21
Customer Services and Patient Advocates
Customer Service Representatives help patients navigate their way throughout our healthcare system. Whether it’s providing information and directions, or by offering wheelchair and cart assistance to all patients we are here to serve.
Customer Service
(520) 562-3321 Ext. 1177
Patient Advocates serve as liaisons to help improve communication with patients and other GRHC departments as needed. We want to ensure a positive patient experience so you feel comfortable and informed during your visit at Gila River Health Care.
Patient Advocate Coordinator
(520) 562-7915
Non-Emergent Medical Transportation Services
Transportation may be provided to and from any of GRHC’s locations. We also transport to other local and urban medical offices, hospitals, and clinics.
To schedule:
Please make transportation requests NO later than 2:00 p.m. the business day (Monday-Friday) prior to scheduled appointment.
Email: TransportationRequests@grhc.org
Hu Hu Kam Memorial Hospital Main Lobby
(520) 562-3321 Ext. 1384
(602) 528-1384
Toll Free Number: 1-888-484-8526 Ext. 1384
Scheduling / Office Hours:
Monday – Thursday 7:00 am to 6:00 pm
Friday 7:00 am to 5:30 pm
Saturday 7:00 am to 3:30 pm
Komatke Health Center Main Lobby
(520) 550-6000 Ext. 6328
(520) 550-6328
Scheduling / Office Hours:
Monday – Friday 8:00 a.m. to 5:00 p.m.
Hau’pal (Red Tail Hawk) Health Center Main Lobby
(520) 796-2663
Scheduling/Office Hours:
Monday – Friday 8:00 am to 5:00 pm
3042 W. Queen Creek Rd, Chandler AZ 85286
22
Interested in a Career with Gila River Health Care?
Through strategic partnerships and collaboration, the Human Resources department recruits, develops, and retains a high performing and caring workforce that fosters a healthy, safe, and productive work environment for employees, departments, the Community, and the public in order to maximize individual and organizational potential and position Gila River Health Care as an employer of choice.
Hu Hu Kam Memorial Hospital
483 W. Seed Farm Rd., Sacaton, AZ 85147
Hours of Operation:
Monday – Friday: 8:00 am to 5:00 pm
Phone: (520) 562-3321 Ext. 1342
Phone: (602)528-1342
Fax (602) 528-1487
Hau’pal
(Red Tail Hawk) Health Center
3042 W. Queen Creek Rd. Chandler, AZ 85286
Hours of Operation:
Monday – Friday: 8:00 am to 5:00 pm
Phone: 520-796-2600
Komatke Health Center
17487 S. Health Care Dr., Laveen, AZ 85339
Hours of Operation:
Monday – Friday: 8:00 am to 5:00 pm
Phone: 520-550-6000
Engaging Members of the Gila River Indian Community with Career Advancement Opportunities.
The Navigator Program provides a professional pathway for aspiring Community members desiring meaningful careers in healthcare. This six-month training program prepares GRIC members to meet the minimum qualifications for designated healthcare positions.
Types of Experiences: Emergency Medical Services, Administration, Finance, Human Resources, Information Technology, Patient Registration, Revenue Cycle, Public Relations & Marketing, Operations & Facilities
Eligibility: Must be an enrolled member of the Gila River Indian Community
For more information, call (520) 562-3321 Ext. 1342
PROGRAM
Human Resources Department
Hu
Kam Memorial Hospital
Main Number:
Komatke Health Center
Number:
Hau’pal
Tail Hawk) Health Center - Main Number:
Behavioral Health Services - Main Number:
District Service Centers Behavioral Health .................... Ext. 7100 Customer Service. . . . . . . . . . . . . . . . . . . . . Ext. 1177/4017 Dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 1209 Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 1232 Infusion Clinic . . . . . . . . . . . . . . . . . . . . . . . . Ext. 1219 Inpatient Clinic ....................... Ext. 1218 Laboratory. ........................... Ext. 1220 Life Center ........................... Ext. 7940 Optometry .......................... Ext. 7365 Patient Registration . . . . . . . . . . . . . . . . . Ext. 1204 Pharmacy Refill Line ................ Ext. 1270 Physical Therapy . . . . . . . . . . . . . . . . . . . . Ext. 1230 Podiatry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 1258 Primary Care ........................ Ext. 1495 Purchased Referred Care . . . . . . . . . . . . Ext. 5000 Women’s Health Clinic .............. Ext. 1400 Audiology ........................... Ext. 2965 Behavioral Health ................... Ext. 2620 Customer Service. . . . . . . . . . . . . . . . . . . . Ext. 2619 Dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 2682 Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 2655 Infusion Clinic . . . . . . . . . . . . . . . . . . . . . . . Ext. 1219 Inpatient Clinic ...................... Ext. 1218 Laboratory .......................... Ext. 2651 Life Center .......................... Ext. 2657 Optometry .......................... Ext. 2690 Patient Registration . . . . . . . . . . . . . . . . . Ext. 2737 Physical Therapy .................... Ext. 2715 Podiatry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 2644 Primary Care ........................ Ext. 2697 Purchased Referred Care . . . . . . . . . . . . Ext. 5000 Women’s Health Clinic .............. Ext. 2693 District 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (520) 215-2110 District 2 ............................ (520) 562-3450 District 3 ............................ (520) 562-3334 District 4 ............................ (520) 418-3661 District 5 ............................ (520) 315-3441 District 6 ............................ (520) 550-3805 District 7 ............................ (520) 430-4780 COVID Anxiety and Stress Helpline ............................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (602) 528-7122 Gila River Indian Community Crisis Line ........................ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 (800) 259-3449 National Suicide Lifeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 988 Behavioral Health ................... Ext. 6008 Customer Service. . . . . . . . . . . . . . . . . . . . Ext. 6609 Dental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 6015 Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 6044 Laboratory .......................... Ext. 6016 Life Center .......................... Ext. 6470 Optometry .......................... Ext. 6012 Patient Registration . . . . . . . . . . . . . . . . . Ext. 6006 Pharmacy Refill Line ................ Ext. 1303 Physical Therapy .................... Ext. 6213 Podiatry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ext. 6025 Primary Care ........................ Ext. 6000 Purchased Referred Care . . . . . . . . . . . . Ext. 5000 Women’s Health Clinic .............. Ext. 6110 FREQUENTLY CALLED EXTENSIONS grhc.org
Hu
-
(520) 562-3321
- Main
(520) 550-6000
(Red
(520) 796-2600
(602) 528-7100
