INVESTMENTS
LITHUANIA’S GBS COMMUNITY THRIVES IN
‘THE NEW NORMAL’
The COVID-19 outbreak has presented a challenge for everyone, including Lithuania’s GBS sector that employs almost 20,000 specialists. But what could have been a story of mass layoffs, actually turned out to be a story of growth and resilience. Thanks to careful planning and agile processes, the country’s GBS centres have adapted to ‘the new normal’ exceptionally quickly, and continue to deliver tangible value for their clients and partners.
FULL VERSION OF THE O&M IS AVAILABLE ONLY FOR SUBSCRIBERS AND PRO PROGRESSIO CLUB MEMBERS.
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Outsourcing&More | November–December 2020
