The Cookie Scoop - Girl Scouts Missouri Heartland

from

the t u o b a w o n k o t d e Everything you ne ut Cookie Program!

2020 Girl Sco

THE COOKIE SCOOP IS A PUBLICATION OF THE GIRL SCOUTS OF THE MISSOURI HEARTLAND.

table of contents 4 Cookie Lineup

12 Ordering Cookies

5 Five Skills

16 Smart Cookies

Your girls will transform through participation in the cookie program!

Learn about Smart Cookies, our online cookie program management tool. Includes helpful reports and more!

6 Preparing and Training Troops

18 Troop Proceeds

Check out the 9 amazing flavors we’re offering this year!

How to train your girls, parents, and volunteers to be prepared for the cookie program.

9 ABC’s of Safety

Ensure a safe, fun, and successful cookie program experience.

10 Cookie Booth 101 Booth guidelines, scheduling a cookie booth, and cookie booth etiquette.

Ways to order cookies, and the answer to “How many cookies should I order?”

Learn just how much your troop can earn!

19 Recognitions

Earned recognition items for girls.

20 Bonus Programs

An overview of Troop Bonus, Troop Bucks, the 5¢ Option, and Cookie Credit.

22 Money Matters

A deeper dive into financial responsibilities, important dates, money collection, and what to do about uncollected funds.

25 Cookie Crumbs

The nitty-gritty guidelines of the Girl Scout Cookie Program.

26 Cookie Share Program

Another way for customers to support Girl Scouts.

27 Cookie Merchandise

Cookie-themed merchandise to boost your cookie program.

30 Glossary

A collection of need-to-know words, terms, and phrases.

31 Cookie Calendar

All the important dates and deadlines in one place.

welcome to the

3

! p o o c S e i k o Co

Thank you for your support of the Girl Scout Cookie Program! The Cookie Scoop will provide you with all the information needed for your troop to be successful during this cookie season.

The Girl Scout Cookie Program is the world’s largest girl-led business. Your girls will learn skills that will lay the groundwork for a lifetime of success.

In addition to the skills Girl Scouts learn from their participation, 100% of the proceeds—that’s about 3/4 of what customers pay for a box of cookies—benefit girls.

Ready to get started? It’s time to “Chase Your Adventures.”

Our Vision

Our Mission

The Girl Scouts of the Missouri Girl Scouting builds girls of courage, Heartland is the premier confidence, and character, who leadership development make the world a better place. experience for girls in southern info@girlscoutsand central Missouri, southeast moheartland.org Kansas, and northeast Oklahoma, helping them to discover their Girl Scouts of the Missouri Heartland own sense of self, connect with others in an increasingly diverse @gsmoheartland world, and take action to make the world a better place.

girlscoutsmoheartland.org 877-312-4764 Springfield Area Administrative Service Center 210 S. Ingram Mill Road Springfield, MO 65802 Cape Girardeau Area Service Center 2136 William Street, Suite 178 Cape Girardeau, MO 63703 Jefferson City Area Service Center 230 Metro Drive Jefferson City, MO 65109 Dexter Area Service Center 1420 Girl Scout Way Dexter, MO 63841 Joplin Area Service Center 1202 S. Range Line Road, Suite 8 Joplin, MO 64801

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p u e n i l e i k o o c t u o c girl s peanut butter sandwich

girl scout s'mores Crispy graham cookie double dipped in yummy crème icing and finished with a scrumptious chocolatey coating.

thin mints

Only pure peppermint oil is used to create these round, mint-flavored cookies with a delicious chocolaty coating.

caramel delites Vanilla cookies topped with caramel, sprinkled with toasted flaked coconut, and laced with chocolaty stripes.

caramel thanks- a- lot chocolate chip

shortbread

Shortbread cookies dipped in rich fudge and topped with an embossed thank-you message in one of five languages.

Traditional shortbread cookies, around since the early days!

lemonades

what can a do? cookie

Cookie Program Costs

22%

*Only available during the direct sale.

Crispy vanilla cookies layered with peanut butter and covered with a rich chocolaty coating.

COOKIE PROGRAM COSTS – $1.12 •

Cost of cookies and program operations

TROOP EARNINGS & GIRL RECOGNITIONS – $1.13 •

23% 55%

Rich caramel, semi-sweet chocolate chips, and a hint of sea salt in a chewy, gluten-free cookie.*

peanut butter patties

Savory slices of shortbread with a refreshingly tangy lemon flavored icing.

Troop Earnings & Girl Recognitions

Crunchy oatmeal outside and creamy peanut butter inside.

• Girl & Volunteer Support •

Girl, Troop, and Service Unit rewards Girl & Troop proceeds - used for field trips, camp, events, community service projects, program supplies, books, membership, and more Girls & Troops can earn free Girl Scout memberships

GIRL & VOLUNTEER SUPPORT – $2.75 • • • • •

High quality Girl Scout programs­in leadership, business, outdoors, and STEM Financial assistance & outreach to underserved girls Girl and volunteer recruitment and retention Volunteer trainings, resources, and recognitions Girl events and programs

100% of the cookie proceeds benefit Girl Scouts in the Missouri Heartland jurisdiction. The annual membership dues fund our national organization, GSUSA. Proceeds from the cookies program stay here and are the largest source of income for girl programs, volunteer trainings, and programs. They provide financial assistance to keep Girl Scouting available and affordable to all.

r e w o p s e i cook girl adventures!

Girl Scout Cookies are an incredible opportunity for girls to do extraordinary things. By participating in the cookie program, girls learn important life skills like goal setting and money management. All dollars earned stay local and fuel new and unique experiences. Whether it’s a trip she’ll never forget, a service project that will change her community forever, or a lifetime of memories built at camp, the Girl Scout Cookie Program can make it happen.

Your girls will transform through participation in the cookie program, designed to develop five critical skills:

Girls set cookie sales goals and, with their team, create a plan to reach them. This matters because girls need to know how to set and reach goals to succeed in school, on the job, and in life.

Girls decide where and when to sell cookies, how to market their sale, and what to do with their earnings. This matters because girls must make many decisions, big and small, in their lives. Learning this skill helps them make good ones.

Girls develop a budget, take cookie orders, and handle customers’ money.

This matters because girls need to know how to handle money—from their lunch money to their allowance to (someday) their paycheck.

Girls learn how to talk (and listen!) to their customers, as well as how to work as a team with other girls. This matters because it helps them do better in school (on group projects, on sports teams, and on the playground) and, later, at work.

Girls act honestly and responsibly during every step of the cookie sale. This matters because employers want to hire ethical employees—and the world needs ethical leaders in every field.

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G N I N I A R T & PREPARING YOUR TROOP Use this information to inform and excite your troop about their upcoming cookie adventures! Don’t forget that holding a parent information meeting is one step toward qualifying for the Troop Bonus*, and the foundation of clear communication between you, the Troop Cookie Coordinator, and your Girl Scout families.

Gather and review materials to make the training fun and festive!

Preparing for Your Parent Information Meeting •

• • Display order cards.

• Set up a cookie activity or game.

• Let girls and parents sample delicious cookies!

•

•

*More information on the Troop Bonus can be found on page 20.

Read the Cookie Scoop and all other materials provided to you at training so you are able to answer questions.

If your troop participated in Fall Product Program ensure your council bill is paid.

Sign into MY GS and check that all your girls are registered and on your roster. If not, contact us at 877-312-4764.

All adults who will assist in any way with the cookie program must be registered and have a background check on file.

•

•

•

•

Inform parents/guardians of the meeting, and that girls may NOT participate without a completed permission slip.

Fill in girl order cards with important information: girls’ first name & last initial, troop number, and program dates.

Touch base with parents by phone, email, or text to ensure at least one representative from each family will participate in the meeting.

Review the “no sell” list prior to the meeting and contact any parent who may be on the list.

Don’t forget to review all forms, order cards, and procedures to keep everyone on the same page!

• • • •

Cookie Program Parent/Guardian Permission Slip Girl Cookie Order Card Girl Scout Money Envelope Online Safety Pledge (if applicable)

Your Parent Information Meeting Agenda While parents are arriving, ask them to sign-in on an attendance sheet at the door. Begin the meeting with introductions and then discuss the benefits of the girls’ participation in the Girl Scout Cookie Program, including the 5 Skills: People Skills, Decision Making, Goal Setting, Business Ethics, and Money Management.

Review howScout the GirlLaw Scout Law pertains to the Girl Scout Cookie Program.

The Girl I will do my best to be Honest and fair,

Observe the start of the Girl Scout Cookie Program on January 3, 2020.

Friendly and helpful,

Say, “thank you” even if someone does not purchase Girl Scout cookies.

Considerate and caring,

Promptly meet deadlines.

Courageous and strong,

Do the right thing even if others don’t.

Responsible for what I say and do, Respect myself and others, Respect authority,

Strive to be my best at all times.

Know and obey safety guidelines.

Use resources wisely,

Offer customers the opportunity to order over the telephone or email.

Make the world a better place,

Greet customers with a smile and use manners.

And be a sister to every Girl Scout.

• •

• •

• •

Complete paperwork and deposits neatly, accurately, and on time.

Help sister Girl Scouts.

Discuss restrictions and safety for the girls while selling in person and online (page 9).

Discuss troop goals with the girls so they can decide the use of the proceeds following the program. Visit www.abcsmartcookies.com for ways to help girls set their goals.

Discuss how many booth sales you will do and your sign up process, so that all girls have the opportunity to participate.

Money Matters: Cookies are sold for $5 per package. Money is collected at delivery; parents are responsible for collecting and turning in the money.

Schedule times that parents can submit the money and ALWAYS give receipts. It is recommended that you always recount money in the presence of the parent. It is important that parents understand the deadlines for turning in money. This will ensure that the necessary money is in the troop account to meet the finance deadlines.

Have parents fill out the permission slip completely; if the girl has two households, both adults should fill out a form.

Using the cookie order card, discuss the varieties and nutritional information, along with allergen warnings. Instruct how to fill out the card and when it will be due.

•

• • • •

Discuss cookie responsibility. All cookies received by the troop are the troop’s responsibility—no cookies will be returned to GSMH. Likewise, all cookies checked out to girls will become the responsibility of the girl. Remind parents that there are many opportunities for the girls to receive additional cookies throughout the direct sale portion of the program instead of acquiring a large quantity all at once.

Discuss the Smart Cookies online sales portion of the program: girl order cards vs. online sales cards, and Smart Cookies mobile.

Discuss the Cookie Share program and review the requirements to earn the Cookie Share patch.

Discuss the logistics and procedures for picking up the initial troop orders.

For additional options for Juniors, Cadettes, Seniors, and Ambassador girls, review the 5¢ Option on page 21.

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Check out the Cookie Program Calendar. More dates on are page 31!

important dates January 3 Cookie Program Begins Girls begin taking orders

January 22 Orders due to troop

February 14 Cookie Cupboards Open Direct Sale Begins

February 17

BE A GIRL SCOUT

COOKIE EXPERT November & December April • Have girls make invites to parent • Make sure all steps are • • •

February • Pick up cookies from the Service • • •

Cookie Program Ends

Unit Cookie Coordinator Sort and distribute cookies to girls in troop Make sure cookies are counted and signed for Remind parents they are responsible for all signed cookies

March • Touch base with all girls in troop

Girls Begin Delivering Cookies

March 29

meeting Hold parent meeting Make sure each girl has a signed permission slip Have girls choose their recognitions

• •

• •

throughout cookie program Schedule a cookie booth Review page 18 of the Cookie Scoop—Tips for Success for ideas!

Track all girls’ additional cookie sales Make sure parents have delivered all initial cookie orders and turned in money

•

•

completed in the Smart Cookies online ordering system Verify that all recognitions are correct in Smart Cookies online ordering system Submit your final order

Final Paperwork to give to the Service Unit Cookie Coordinator •

• •

• •

Signed Troop Balance Summary printed from Smart Cookies 5¢ Option form (if applicable) Uncollected Funds Report and related paperwork (if applicable) Troop Bonus form (if applicable) Deadline: April 1, 2020

s ' c b a

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of

y t e f sa

Before participating in Girl Scout Cookie Program activities, it is imperative that you review these rules with your Girl Scouts and make sure they follow them. This helps to ensure a safe, fun, and successful experience.

Show you’re a Girl Scout.

Girls should wear a Girl Scout membership pin and/or Girl Scout clothing to identify themselves as a Girl Scout.

Uniforms are encouraged.

Buddy up.

Always use the buddy system. It’s not just safe; it’s more fun!

Be streetwise.

Be familiar with the areas and neighborhoods in which you will be selling Girl Scout Cookies.

Partner with adults.

Adults must accompany Girl Scout Daisies, Brownies, and Juniors when they are taking orders, selling, or delivering cookies. An adult must know when Girl Scout Cadettes, Seniors, and Ambassadors are selling door–to– door, and the girls must always have a buddy. Two approved adult volunteers must be present at Girl Scout Cookie booths regardless of the girls’ age level.

Plan ahead.

Be prepared for emergencies!

Also, have a plan to safeguard money— avoid walking around with large amounts or keeping it at home, in the car, or at school. As soon as possible, give proceeds to your Troop Cookie Coordinator.

Do not enter.

Never enter a person’s home or vehicle when you are selling or making deliveries.

Sell in the daytime.

Girl Scouts sell only during daylight hours.

Protect privacy.

Girls’ names and contact information should never be given out to customers. Instead, give the troop/group number and an approved phone number of an adult, or email for customers to request information, order, or give comments.

Be safe on the road.

Follow safe pedestrian practices, especially at intersections or when walking along roadways.

Be aware of traffic when unloading cookies and passengers from vehicles.

Staying safe online.

Girls may use email and age-appropriate social media to let family, friends, and former customers know about the program and collect indications of interest. Before engaging in online activities, girls must have their parents’ permission to participate in the online portion of the program. All girls must read and sign the Internet Safety Pledge found in the searchable Forms at girlscoutsmoheartland.org. Additionally, parents/guardians must read and abide by the Terms and Conditions for Parents/Guardians. Girl Scouts can only sell cookies online with Smart Cookies. Online yard-sale sites or online auction sites are prohibited; and girls, parents, and third parties may not accept payment for Girl Scout Cookies online.

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Girl Scout

Cookie Booth

A cookie booth is a temporary “shop” that troops set up to sell Girl Scout Cookies to the general public. Booths are the most direct and visible interaction the public has with Girl Scouts. Because of this, there are strict guidelines and etiquette that must be followed. Booths are traditionally set up in front of local businesses, however, other possible locations include sporting events, church, or community events.

Booth Etiquette

10 1

Scheduled Booths

Girl Scouts are guests at these locations.

Council-scheduled and self-scheduled booths.

The stores in our community allow Girl Scouts to hold booths because they support our organization and believe in our mission. Please follow the Girl Scout Promise and Law when holding a booth and always be professional, courteous, and polite to both customers and store personnel.

A majority of booths are scheduled by the council and entered into Smart Cookies before booth selection begins. Our community partners determine both the times and dates when they will allow booths and when that information is released to our members.

• Ensure that all scheduled booths are entered in Smart Cookies.

• Bring your Smart Cookies confirmation email to each booth you host.

• If you are unable to attend a reserved booth, please cancel the booth in Smart Cookies, which will release it so that another troop can host it.

• Look for special instructions for your booth location in Smart Cookies. Adhere to the locations policies and procedures.

For more important Booth Etiquette please refer to and use the Booth Etiquette for Girl Scouts and Booth Etiquette for Volunteers. These were included in your training packet and can also be found on our website www.girlscoutsmoheartland.org.

Troops may not contact businesses that have made council-scheduled booth arrangements. This would include large box stores like WalMart, Lowes, and Sam’s Club. Check Smart Cookies for councilscheduled booth locations in your area. If you are ever in doubt, please contact your Product Program Specialist before reaching out to the location.

It is critical that we maintain a positive relationship with our community partners for their continued support of Girl Scouts and our cookie program.

Understandably, our partners do not want to deal with calls from individual troops if they have already agreed to a Girl Scout Cookie Booth schedule.

Check out page 11 for a guide to troops self-scheduled booths!

January 17 Smart Cookies will open at 6 a.m. council-wide for troops to be able to choose booth locations.

Each troop may initially reserve one premium booth and two non-premium booths. Make sure you are booking a location in your own geographical area.

January 24 Smart Cookies will close for initial booth choices to cycle and send confirmations to troops.

January 31 Smart Cookies will open at 6 a.m. for the duration of the Cookie Program, and troops may sign up for additional booths. Please check back often for new locations and vacancies.

There will be scheduling restrictions in place that allow Service Units to only book within their own Service Unit until January 31. Beginning January 31, the booth locations in Smart Cookies will be open for the duration of the program, however you are still encouraged to stay within your Service Unit.

A GUIDE TO

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G N I H T O O B D E L U D E H C S F L E S 1

Consider locations or businesses you would like your troop to host a booth.

list ideas here!

Is Schnucks, JOANN, Walmart, Sam’s Club, or other council-scheduled locations included in your list?

yes

no

2

STOP

Sometimes GSMH doesn’t have a corporate agreement with all stores in our area, but certain store locations will individually agree to a booth.

Is your location already in Smart Cookies?

GSMH has already secured all possible dates and times for these locations.

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Check Smart Cookies to see if the specific location you are considering has already given council-wide permission to hold a booth.

oh, darn!

Start over at Step 1.

Register your booth in Smart Cookies. Once your booth is approved by GSMH, it will show up on the Cookie Finder app so that customers can find you. This will also ensure that other troops do not contact this location regarding scheduling.

Please allow up to 2 business days for approval.

yes

no

3

Did they give your troop permission?

yes

Did GSMH approve your booth in Smart Cookies?

yes cool!

Print the confimation to bring to your booth. Always remember to thank the manger after your shift. A Girl Scout leaves a place cleaner than when she found it. Have a great booth!

Time to ask permission! Contact the location to request scheduling a booth opportunity. Include specific dates and times you are requesting as well as your contact information.

no

no bummer!

uh, oh!

There is a problem with your request. It could be as simple as an incomplete address or a double booking. You will receive a notification email via Smart Cookies (sender: noreply@smartcookies.com).

Thank them for their time and maintain good relations. Maybe they will have a change of heart!

Start over at step 1.

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Cookies for your

Cookie Booth

After you have received your initial cookie order, you will likely need more cookies to fill additional girl orders or for booth sales. You can order more cookies from any cupboard. Cookie Cupboards are specific locations that stock cookies for troops to order and pick-up. There are two ways you can place an order for additional cookies: a call-in order or a planned order.

Call-in Orders

877-312-4764

If you would like to call-in your order to the cupboard, please be sure to include your troop and service unit number, your order by variety in cases or packages, a phone number with area code, and who will be picking up the cookies. Only the Troop Cookie Coordinator should be calling in the orders. This ensures she/he is aware of the amount of cookies being purchased for the troop, so cookies can be allocated to girls properly.

Planned Orders A planned order allows a troop to schedule a pick-up on a designated day from any participating cookie cupboard, and it allows the cupboard manager to ensure the correct inventory to meet your needs. Planned orders must be placed by midnight on Sunday for pick-up the following week.

To schedule a Planned Order in Smart Cookies: Ѕ Under the ‘Orders’ tab, click on ‘Planned Order.’ Ѕ Select a cupboard and click ‘Continue.’ Ѕ Select the date you wish to pick up your order. Ѕ Enter the number of packages for each variety that you want to pick up (1 case = 12 packages). Ѕ Click ‘Save.’ Ѕ The receipt confirmation will say ‘Not Approved.’ This only indicates your order has not yet been picked up from the cupboard. Once you have picked up your order, it will become a Cupboard to Troop Transfer and show ‘Approved’ on the receipt.

Under the ‘Orders’ tab, you can select ‘Manage Orders’ to review your order. Your order can be edited until midnight on Sunday. When you pick up your order, the cookies will be transferred to your troop and it will be added to your troop inventory. All cupboard orders will immediately appear on your Troop Balance Summary and will All Planned Orders not picked-up by Friday at 6 p.m. will be cancelled and cookies placed back in cupboard inventory.

be calculated for the next ACH. Your troop may need to make multiple trips to the cookie cupboard, and it may be necessary for parents to assist in picking up cookies.

If you are having a parent volunteer pick up the cookies for the troop, please provide that information in the Order Reference Field and notify the cupboard manager.

Your parent volunteer will not be allowed to pick up cookies without troop leader permission, either written or by phone.

Troops are financially responsible for all cookies transferred from all cupboards throughout the program. There are no returns or exchanges.

Tip! Need additional guidance? Contact your Service Unit Cookie Coordinator!

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What cookies should I order?

You’re planning a cookie booth. Great! Now, how do you know which cookies to bring? How many of each cookie? If you’re planning to fill up your full-size van with seats, here’s a popular mix of cookies!

Thin Mints 20% of your order

Caramel deLites 20% of your order

Peanut Butter Patties 15% of your order

Girl Scout S’Mores 15% of your order

Lemonades 10% of your order

Peanut Butter Sandwich 10% of your order

How many cookies can you fit in your car?

Need to know how many cases of Girl Scout Cookies you can cram in your car? If your car is empty except for the driver and is tightly packed with cases of Girl Scout Cookies, it could hold approximately: • Compact: 23 • Hatchback or small wagon: 25-30 • Mid-size sedan: 35

Thanks-A-Lots 4% of your order

• 8-passenger minivan or sport utility: 60

Shortbread 5% of your order

• Full-size station wagon: 75 • Full-size van with seats: 150 Chewy Caramel Chocolate Chip 1% of your order

Gluten Free Chewy Caramel Chocolate Chip cookies are available in limited supply through the cupboards only during the direct sale portion of the program. Girls should not be taking orders during the initial order.

Note: These are recommendations only. Troops are responsible for deciding the number of cookies that they will need based on location, demand, and length of time that the booth will be open.

• Full-size van without seats: 200 Safety first! Be sure you’re still able to see your mirrors!

The 2020 Girl Scout Cookie Program is her chance to step up and show the world how she’s becoming a barrier-breakin’, challenge-crushin’, lead-takin’ cookie pro! And participation in the 2020 Girl Scout Cookie Program can help her troop earn next year’s membership on us!

Check out the details: Every troop that has a 225 package per girl average, and meets all of their ACH withdrawals, will receive FREE 2020-2021 Girl Scout memberships* for all participating girls and two leaders! *Memberships are non-transferable.

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C O O KI E B O O TH G U ID ELI N ES

Cookie booths are just one way that girls learn goal setting, decision making, money management, people skills, and business ethics within the Girl Scout Cookie Program. Follow these guidelines to create a successful, fun Cookie Booth experience for the whole troop!

How to make your Cookie Booth successful: • Plan to have at least two registered, volunteers present at all times. All adults who want to assist with a Cookie Booth must be a registered member of Girl Scouts and have a current background check.

• No more than 3-4 girls should be at booth unless otherwise specified.

• At locations with two doors, you must have two adults and no more than 3-4 girls at each door unless otherwise stated.

• All parties conducting a Cookie Booth must be identified as Girl Scouts.

• Adults do not sell cookies—girls sell cookies. However, volunteers can help Daisies handle money.

• Adults are not permitted to host Cookie Booths without girls present.

• Be on time for your Cookie Booth—avoid arriving late or early.

• Smoking while holding a Cookie Booth, is not allowed.

• Keep interactions with customers positive.

• Avoid blocking any entrances or exits.

• Avoid standing on or near the curb.

• Avoid distracting activities, such as cartwheels, summersaults, etc.

Smart Cookie Reservations • A Cookie Booth isn’t reserved without a Smart Cookies confirmation—remember to keep the confirmation handy by printing it out or having it on your phone!

• If two troops show up at the same time for a Cookie Booth, please remain calm. Remember the troop with the Smart Cookies confirmation is the troop conducting the booth.

• In the event of double booking, please call your Service Unit Cookie Coordinator. They will advise you on how to proceed.

• If there is a note in Smart Cookies to check in with store, please do so.

What is Smart Cookies? Learn more on page 16.

new!

Bring the whole family together for tons of fun and learning with our brand new Girl Scout Cookie program pins!

Each Girl Scout grade level will have its own set of requirements to help families guide their Girl Scout as she runs her own cookie business year after year. Girls can earn all 13 pins in the collection—one unique pin for every year they participate!

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t r a sm s e i k coo

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Before the Cookie Program Begins

Under the ‘My Troop’ icon Update troop information: • Troop level • Proceed plan • Main recognition plan • 5¢ option choice • Troop recognition plan • Contact information, including addresses and phone numbers Make sure to save your updates!

GSMH has automatically uploaded girls that are registered to your troop. If you have a girl that is not showing up in Smart Cookies by January 15, please be sure she is registered by contacting us at 877-312-4764.

abcsmartcookies.com

what is Smart Cookies?

Smart Cookies is the online cookie program management tool. It makes ordering cookies and recognitions simple and easy! At your service unit training you received your log-in information once you signed your Troop Cookie Coordinator Agreement. You will be responsible for entering and updating your contact information, as well as your girls’ orders and recognition choices.

Helpful Smart Cookies Reports Smart Cookies allows you to run various reports to help you track your cookie sales. Reports are located under the Reports tab and are generated in real time, which means that as soon as information is entered, you will be able to view it in a report.

• Troop Balance: This report shows all the cookies that are received/ transferred as well as showing troop proceeds, per girl averages, and what amount is owed to the council. After all ACHs are complete, the report should show a $0 balance for the troop.

• Girl Cookie Totals Summary: This report keeps track of all cookies received by each girl. All cookies sold during the initial order or direct sale should be credited to girls.

• Girl Balance Summary: You will input in Smart Cookies the amount of money that has been paid by the parent for each girl. This report should show a $0 balance due at the end of the program. This report MUST be completed to ensure recognitions are correct. If a girl owes money, this report will help you document what has been paid and what is still outstanding.

• Recognition Order Summary by Girl: You will want to run this report at the end of the program to show what recognitions have been earned by the girls (after all cookies have been transferred to the girls).

• Transfer Order Summary: This report shows all cupboard to troop and troop to troop transfers, etc.

• Track Cookie Share: This report will show you the number of packages collected for the Cookie Share Program.

one

initial orders Under the ‘Orders’ tab...

1. Select ‘Troop Initial Order.’

2. Select ‘Girl’ to place orders by individual girl.

3. Click on the down arrow icon to the right of each girl’s name. A grid will appear.

4. Enter initial packages sold for each girl by variety.

5. Repeat for each girl.

Do not enter packages under the wrong girl. If a girl is missing, call your Product Program Specialist for help.

6. Optional: After the last girl, use the Booth option to order additional packages in your initial order for upcoming direct sales.

Note: Smart Cookies will automatically round each variety to the nearest full case after initial orders and extras are input. The troop is responsible for selling these extra packages. Smart Cookies will also automatically generate an ‘Early Recognition Order’ for girls who sold more than 175 packages in the initial sale period, and a Troop Recognition Order at the end of the sale.

You can edit this initial order until the Troop Order Due Date which is listed in red at the top of the Initial Order screen.

7. When your order is complete, slide the ‘Ready for Review’ button to the left to let your Service Unit Cookie Coordinator know that your order is complete and ready for processing.

Once it is saved, a Delivery Station for cookie pick up will be assigned, shown at the bottom of the screen.

two

throughout direct sales

Under the ‘Finances’ tab...

Smart Cookies will allow you to track monetary transactions. Use the ‘Girl Financial Transactions’ option to keep track of money received by each girl.

This information will be transferred to the Girls Balance Summary Report, which can be used as a receipt.

three

17

conclusion of sale

Part 1. Under the ‘Orders’ tab...

1. All cookies must be transferred from remaining troop inventory to each girl. Choose ‘Transfer Order.’

2. Select type of transfer needed: troop to girl.

3. Transfer all cookies from troop to girls, including any unsold cookies.

4. Number of ‘available quantity’ will decrease as they are assigned to girls. Troop cookie balance must be ‘zero’ once all packages are transferred.

Part 2. Under the ‘Recognitions’ tab...

1. Select ‘Create Recognition Order.’

2. Click ‘Main Recognition Plan.’

3. Click on each girl’s name to review their recognition items for accuracy. Each time additional cookies are added to a girl’s order, you must review and save the recognition order.

Note: 800+ level sellers have recognition options. You must select these; they are not automatic.

4. Save order.

four

final paperwork

Under the ‘Reports’ tab...

1. Select ‘Current.’

2. Print Troop Balance Summary and sign it. Print a copy to save for the end-of-year Troop Financial Report.

3. Print ‘Recognition Summary by Girl’ for your records only.

4. Send a signed Troop Balance Summary, 5¢ Option form (if applicable), Troop Bonus form (if applicable), and Uncollected Funds Report with appropriate documentation (if applicable) to your Service Unit Cookie Coordinator by April 1, 2020.

> Forgot your password? Click on “forgot password” at abcsmartcookies.com

18

Troop Proceeds After working with your girls to determine their troop goal and what they would like to do with their troop proceeds, use this chart to calculate your goal in packages! Divide the amount of your monetary goal by the amount you can earn per package and this will give you the number of packages that your troop needs to sell!

Troop Proceeds Troop Bonus (p. 20 for details) Subtotal 5-Cent option for Juniors+ (p. 21 for details)

Total

Amount per Package

Amount per Case

$.60 $.10 $.70 $.05 $.75

$7.20 $1.20 $8.40 $.60 $9.00

INCREASE YOUR BOOTH SALES

TIPS FOR SUCCESS Bling your booth!

Customers will love your flair.

Go for the goal.

Bring along a troop goal poster and pictures of activities in which your troop has participated. Don’t forget to include your service projects!

Keep it cool.

Girls should speak clearly at an appropriate volume. Shouting and loud boisterous selling techniques push customers away, decrease sales, and can harm our reputation and partnerships with the business.

Get creative!

Have the girls make signs to encourage bundling of cookies (i.e. buy 4 packages for $20!). Bundle packages and attach recipes that use the cookies, or offer handmade cards, such as “Happy Birthday” or “Thank You.” Or brainstorm with your girls and create your own marketing strategy!

Promote the Cookie Share Program.

Customers love to see Girl Scouts supporting the community.

irect old in d rls’ s s e i k All coo nt toward gi ou el sales c cognition lev final re p proceeds! o and tro

Badges, oh my!

Check the Volunteer Toolkit or the Girls’ Guide to Girl Scouting for Badge opportunities.

Set Your Goals

Girl Scouts of the Missouri Heartland girlscoutsmoheartland.org The Girl Scout Cookie Program Begins 01/03/2020. You may not take orders or sell cookies before this date.

P. 877.312.4764

Initial Order Recognitions!

Theme Patch 50+ Packages

Memo Board Door Hanger 90+ Packages

Gem Kit, $20 Cookie Credit & 150+ bar 150+ Packages

Travel Journal, $40 Cookie Credit & 200+ bar 200+ Packages

T-Shirt, $60 Cookie Credit & 300+ bar 300+ Packages

Small Plush Fox, $80 Cookie Credit & 400+ bar 400+ Packages

Theme Beach Towel, $175 Cookie Credit & 500+ bar 500+ Packages

Waterprooff B Bag & C Camper Lantern, $200 Cookie Credit & 650+ bar 650+ Packages

Weekender Bag OR Hoodie, $225 Cookie Credit and 800+ bar 800+ Packages

Free Week of Camp OR 3D Doodler Pen including rell packs, $300 Cookie Credit & 1000+ bar 1000+ Packages

Fun with STEM: Magna Tiles, Slime Kit & Glow Terrarium Kit OR $150 Cookie Credit and 1500+ bar 1500+ Packages

Set of two Friendship Lamps OR Standing Plush Fox OR $150 Cookie Credit and 2000+ bar 2000+ Packages

Lemonade Head Boppers 175+ Packages

Lemonade Coin Purse 225+ Packages

900+ Club

“Hands on in Hannibal” Three days and two-night excursion: Included in this amazing journey will be a tour of the Rockcliffe Mansion, Mark Twain Cave complex and a river boat dinner cruise; along with other activities. This adventure will be all-inclusive including transportation, meals, lodging and all scheduled attractions. No substitution or voucher issued. July 31−August 2, 2020. Girls will need spending money for souvenirs, snacks and additional opportunities. This level will include a customized patch.

Color Changing Alarm Clock & Giant 58 X 80 Fleece Blanket and 2500+ bar 2500+ Packages

Admission to GSMH Project STEM event for you and one guest. Including dinner with the CEO, one night lodging in Rolla, MO and 2 Project STEM T-Shirts and 3000+ bar 3000+ Packages

RECOGNITIONS ARE CUMULATIVE! *Cookie credits are NOT cumulative up to the 1,000 package level. Cookie credits ARE cumulative if chosen at the 1,500 and 2,000 package level. Bars are earned at highest level sold. All recognitions are subject to availability-exact sizes, models/colors may vary.

At the 900+ level the date for the “Hands on in Hannibal” all inclusive trip will by July 31− August 2, 2020.

MY GOAL

The GIRL SCOUTS® name and trademark, and all other associated trademarks and logotypes, including but not limited to the Trefoil Design, are owned by Girl Scouts of the USA. ABC Bakers is an official GSUSA licensee.

, e r o m n r ea be a goal- getter

20

The Girl Scout Cookie Program at GSMH has additional channels intended to help your girls and your troop reach all their goals. Here are the details on four: Troop Bonus, Troop Bucks, the 5¢ Option, and Cookie Credit.

Troop Bonus The Girl Scout Cookie Program is designed to raise funds for Girl Scout troops and GSMH. The cookie program teaches girls about goal-setting and encourages them to set goals, work toward them, and celebrate their achievement at the end. In order for girls to have the absolute best experience in the Girl Scout Cookie Program, learning important business skills and developing self-esteem and confidence, it is important that they have the support of Girl Scout volunteers and families.

The Troop Bonus Program is an opportunity for parents, volunteers, and girls to connect with each other and team up to encourage the troop to meet its goals. If the troop meets all of the requirements to the right, it will earn an additional $.10 per package sold in troop proceeds!

Please complete the Troop Bonus Worksheet in the Forms and Resources Library on our website at girlscoutsmoheartland.org. This form must be turned in with final paperwork to the Service Unit Cookie Coordinator by April 1, 2020. For troops that earn the Troop Bonus, a credit of $.10 per package sold will be made to the troop banking account three months after the end of the program. Troop Bonus will be held until the troop has paid the council for their cookies, with the exception of any amount included on the Uncollected Funds Report.

Checklist Requirements

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A troop representative must attend the service unit cookie training.

The troop must hold a parent/girl information meeting.

The troop leader or Troop Cookie Coordinator must contact each girl (by note or phone) midway through the program.

All girls must be registered before they start selling, with a minimum of three girls to be a troop.

All troop initial orders must be in Smart Cookies by January 24 at midnight.

All ACH withdrawals must be met. first: March 18 second: April 3

third: April 17 All paperwork must be submitted on time: Troop Balance Summary; Uncollected Funds Report (if applicable); 5¢ Option Form (if applicable); Troop Bonus Worksheet.

The service unit’s delivery must be picked up on time. It is the troop’s responsibility to arrive at the designated location on time and be equipped to receive the cookies.

The per girl average must equal 175 packages or higher. For multi-level troops that are “split” in Smart Cookies, the total per girl average must be 175 packages or higher when the two troops are combined.

Each troop must hold a cookie booth.

Cookie Credit

Cookie Credit can be used for...

Girl Scout Cookie Credit is an earned recognition item, in the form of a gift card, that girls can use to support their own Girl Scout Leadership Experience.

• summer resident camps.

• service unit events and day camps.* • resident camp trading post purchases.

• merchandise at council retail stores, including books and uniforms.

• girl membership registration fees.

• council program events.

• Girl Scout Destinations.

• council-sponsored trips.

Earned Recognition Levels Girls earn Girl Scout Cookie Credit when they sell 150 or more packages of Girl Scout Cookies. The exact amount of Girl Scout Cookie Credit earned depends on the total number of packages that each girl sells (p. 19).

Receiving Girl Scout Cookie Credit Girl Scout Cookie Credit gift cards are not distributed with other recognition items. They are mailed directly to all registered girls that have earned Girl Scout Cookie Credit. GSMH uses the address provided on the girl’s membership registration, so please make sure that this information is accurately provided before the Girl Scout Cookie Program begins. If girls have not received their Girl Scout Cookie Credit gift card by the beginning of June, please contact us at 877-312-4764 or info@girlscoutsmoheartland.org.

Concerns and Issues All issues or concerns with Girl Scout Cookie Credit cards must be reported to us (info@girlscoutsmoheartland.org) and resolved by the end of the Girl Scout membership year (Sept. 30) of the same year.

Troop Bucks

*To qualify for reimbursement via Cookie Credit, service unit events and day camps must meet council standards and criteria.

Troops that sell...

20 cases earn $20 in Troop Bucks.

What are Troop Bucks? Troop Bucks are dollar amounts that can 40 cases earn $40 in Troop Bucks.

60 cases earn $60 in Troop Bucks. be used internally to pay troop membership dues, pay councilsponsored event registration fees, or make purchases in GSMH 80 cases earn $80 in Troop Bucks. retail stores for the troop. Troop Bucks are earned for cupboard 100 cases earn $100 in Troop Bucks. ...and so on. to troop transfers made during the direct sale period.

This opportunity is different and unrelated to the Troop Bonus. This is an opportunity for GSMH troops participating in the 2020 Girl Scout Cookie Program and may not be offered in future cookie seasons. Cookies ordered on initial orders do not count toward Troop Bucks. Troop Bucks are non-transferable. Troop to troop transfers made during the direct sale period will not count toward this recognition program. Troop Bucks will be held until the troop has paid the council for their cookies, with the exception of any amount included on the Uncollected Funds Report.

$.05 Option

Junior, Cadette, Senior, and Ambassador troops can earn an extra $.05 per package if they choose not to earn the recognition items. Girls do still receive Cookie Credit (for 150+ packages sold) and patches.

Troops choosing this option need to complete the 5¢ Option form signed by each girl and parent. The form can be found at girlscoutsmoheartland.org. Please return it with your completed paperwork to your service unit cookie coordinator by April 1, 2020. Additional work is required for multi-level troops, but Juniors and above can still participate. Contact us for further instructions.

21

22

MONEY MATTERS

All service units use the ACH (Automatic Clearing House) process for the Girl Scout Cookie Program. Under the ACH process, all money should be deposited in the troop bank account. This makes it easier for the troop cookie coordinator to make frequent deposits in the bank. The GSMH Finance Department will utilize the ACH process to automatically withdraw the amount owed to the council from the troop bank account.

Each troop leader needs to fill out an ACH Authorization form. The form should be returned to the Service Unit Cookie Coordinator at training—they will forward the form to the Product Program Specialist no later than January 27, 2020.

Keep all receipts of deposits.

Verify receipt versus deposit for discrepancies.

Don’t leave the bank without a receipt.

March 11 Troop deposits for initial orders plus additional cookies due.

March 18 GSMH Finance department will ACH 30% of the total amount due (initial plus additional cookies) from the troop account and enter the ACH amount into Smart Cookies.

March 20 April 3

All money due to troop.

GSMH Finance department will ACH 30% of total amount due (initial plus additional cookies).

April 17

GSMH Finance department will ACH the remaining balance due to GSMH from the troop and enter the ACH amount into Smart Cookies.

If a troop has an ACH that has been returned, the Finance Department will enter the transaction into Smart Cookies and the troop will not be able to get additional cookies from the cupboard until the ACH has been paid either through the ACH process or in one of the council retail stores.

Immediately contact the Finance department with any financial concerns at 877-312-4764 or info@girlscoutsmoheartland.org.

23

Money Collection Be sure to remind parents that they are financially responsible for all cookies signed for and received by their daughter—cookies cannot be returned to GSMH. Make sure to issue a separate receipt for each payment made and for any cookies picked up by parents. You should retain the white copy for your records and give parents the yellow copy. These receipts will be very important when it is time to transfer extra cookies or in the event you need to complete the Uncollected Funds Report.

• Girls collect payment from customers at the time the cookies are delivered, unless the customer is only ordering cookies for the Cookie Share Program.

• Be cautious letting parents write one check for more than $150 for their daughter’s entire order. Accepting multiple payments by parents is encouraged.

• Parents may only get additional cookies once the initial order cookie money has been turned in to the troop leader or troop cookie coordinator. During the direct sale portion of the Cookie Program, families should pay for any sold cookies before taking more cookies to sell.

• In the event of a parental divorce or separation, the parent who signs for cookies is the parent who is responsible for payment.

• If a new troop does not yet have an established bank account, check with the service unit to determine whether the service unit account can be used or if other alternatives are available.

• Signed receipts are required for each money transaction or cookie transaction for each Girl Scout family. Additional receipt books are available.

• Keep receipts for all deposits made into the troop account.

• Enter all girl deposits into Smart Cookies. Under the ‘Finance’ tab, select ‘Girl Financial Transactions.’

• Troop leaders should always verify that the stamped receipt received from the bank matches the amount written on the deposit ticket (sample shown to right).

Returned Checks & Bank Service Charges Troops will be reimbursed for returned checks and returned check fees for cookie payments deposited into the troop account. Troops will also be reimbursed for bank service charges due to higher than normal deposit activity during the cookie program.

Returned Checks: Troops must provide the original returned check notice and returned check from the bank within 60 days of the date of the check to be reimbursed. Always keep a copy for your troop records.

Troop should mail original returned check(s) and notice(s) to the Finance department: Girl Scouts of the Missouri Heartland Attn: Finance Department 210 S Ingram Mill Rd Springfield, MO 65802

Bank Service Charges: Bank service charges for the months of February, March, and April will be reimbursed.

Troops must provide a copy of the bank statement showing the amount of the bank service charge by May 29, 2020 to be reimbursed. Bank statement copies may be mailed to the address noted above, or they may be faxed to the Finance department at 417-862-4120, or they may be scanned and emailed to the Finance Department at info@girlscoutsmoheartland.org.

24

Past Due Payments

The troop leader must fill out an Uncollected Funds Report to send with the original versions of the following paperwork: • Signed permission slip, • Signed receipt(s) for cookies dispersed, • Signed receipt(s) of any payments received, and • Brief explanation concerning the amount outstanding or the situation and efforts made to collect.

and Uncollected Funds Reports If your troop has an issue with money collection, complete the Uncollected Funds Report and provide supporting documentation, detailing your attempts to collect the amount owed. Supporting documentation is listed to the right. Contact the Finance department at GSMH to determine if additional supporting documentation is required.

Girl Scout families are responsible for payment of all cookies for which they have signed. Troops, however, are not responsible for paying for Girl Scout families that have not paid the troop, as long as an Uncollected Funds Report has been completed and returned to the Finance department at GSMH, along with supporting documentation, by April 1, 2020.

Uncollected Funds Report forms can be found at girlscoutsmoheartland.org.

Uncollected Funds: Recognitions and Bonus Programs In the event that a girl or troop owes money after April 1, 2020, and no Uncollected Funds Report (with supporting documentation) has been submitted, council-specific recognitions and Cookie Credit will not be distributed until such time that all outstanding money issues are resolved.

In the event that a girl or troop owes money to the council on September 30 of that year, and no Uncollected Funds Report (with supporting documentation) has been submitted, council-specific recognitions and Cookie Credit will not be distributed even upon resolution of outstanding money issues. The same procedures also apply to Troop Bonuses and Troop Bucks. No exceptions will be made to this procedure.

Council-specific recognitions and Cookie Credit will not be distributed to girls listed on the Uncollected Funds Report until such time that all outstanding money issues are resolved. Council-specific recognitions and Cookie Credit will not be distributed to girls listed on the Uncollected Funds Report, even upon resolution of outstanding money issues, if the final resolution occurs on or after September 30 of that year. No exceptions will be made to this procedure.

Girl Scouts of the Missouri Heartland, Inc.

2020Girl GirlScout Scout Cookie Program 2020 ookie Program UncollectedFunds Funds Report Report Uncollected Unresolved money issues can result in a volunteer being removed from their volunteer position at the troop and/or service unit level.

Date________________ Leader Name ___________________________________ Troop#________ Service Unit # ________ Phone _________________________ Email ____________________________________________ Instructions for Uncollected Funds 1.

2.

3.

4.

Leaders should make two attempts to collect unpaid funds before submitting this form.

Submit a separate form for each girl who has any amount unpaid by the deadline.

Complete all information below.

Attach the following originals to this form: • signed permission slip.

• signed receipt for cookies dispersed.

• signed receipt of payments received.

e i k o o c crumbs

25

Now that your troop is trained and your goals are set, you are ready to get started with the cookie season. Please remember the following guidelines will be enforced throughout the duration of the program.

Fire/Theft/Burglary/Robbery Cookies and other items are insured against fire and theft through the point of delivery to the Service Units. Cookies, other items, and related funds become the responsibility of the troops, parents, and girls at the point of delivery. Cookies and other items should be distributed to the girls quickly, delivered to the customers promptly, and the funds deposited frequently to help avoid potential issues.

In the event that cookies or funds are stolen, the family and/ or troop is still responsible for the money that is due for the cookies. In some cases, homeowner’s or car insurance will cover the loss. For this reason, the police MUST be called and a report taken within 48 hours of the incident.

Troop Splits Troops may not split during the cookie program. Troops who want to split should contact their Troop Support Specialist, who will help work on temporary solutions until permanent solutions can be agreed upon after the cookie program.

Girl Transfers If a girl changes troops during the cookie program, the cookies must be paid for and/or the new troop must be willing to accept the transfer of unsold cookies into her troop.

Funds or proceeds never follow a girl as troop proceeds belong to the troop and never become the property of an individual Girl Scout.

Complaints/Concerns In an attempt to be sure that all complaints during the cookie program are fully substantiated honestly and fairly, the following guidelines have been implemented.

• Third-party complaints will not be accepted. The person with the complaint must be the person who saw it, heard it, read it, or was directly involved in it.

• You must be willing to put your complaint in writing and sign your name.

• You must be willing to back up your complaints with examples. Vague complaints will not be investigated.

Initial Orders When entering the Initial Order Cookies: • Do not estimate a girl’s order. Troops and families are responsible for unsold cookies.

• Order additional cookies for booth sales on the troop’s initial order, if desired, but use the ‘extra’ cookies line in Smart Cookies. Do not enter extra booth cookies in Smart Cookies as a girl order(s).

GSMH reserves the right to request a copy of a girl’s order card for verification if her initial order is deemed unusually high.

GSMH reserves the right to limit or refuse any cookie orders during the initial order or direct sale.

a e shar

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Show You Care.

co ok ie !

Even if you don’t buy Girl Scout cookies for yourself this season, Even if you don’t buy Girl Scout Cookies for yourself this season, through “Cookie Share,” you can purchase a box (or several!) that through “Cookie Share,” you can purchase a box (or several!) goes towards a charitable organization chosen bychosen your local Girl that goes towards a charitable organization by your Scout Council.

Examples of organizations are USO, Operation local Girl Scout council. Examples of organizations are USO, Gratitude, first responders, foodveterans, banks and many more.

Operation Gratitude, firstveterans, responders, food banks, and Both the Girl Scout and her Troop will get credit for every box you many more. Both the Girl Scout and her Troop will get credit for “CookietoShare”! every donate box youtodonate “Cookie Share”!

TheGirl GirlScout Scout Cookie program powers amazing The Cookie program powers amazing experiences girls!They Theywork work together solve problems, experiences forfor girls! together to to solve problems, make business plans and turn their goals into amazing make business plans and turn their goals into amazing reality.reality.

Girl Girluse Scouts some of theirtoearnings totogive back to their Scouts someuse of their earnings give back their community community by helping animal shelters, feeding the homeless, by helping animal shelters, feeding the homeless, raising raising awareness on bullying and much more.

The Scout awareness on bullying and much more. The Girl Scout Girl Cookie Cookie Program teaches essential life skills empowering these Program teaches essential life skills empowering these young young women to change the world. women to change the world.

THANK YOU FOR SUPPORTING THE GIRL SCOUTS!

BOTH THE GIRL SCOUT

& HER TROOP WILL GET CREDIT FOR EVERY BOX YOU DONATE TO

“COOKIE SHARE”!

27

2020 GIRL SCOUT COOKIE PROGRAM MERCHANDISE Order form also available on www.girlscoutsmoheartland.org in the searchable Forms section.

PATCHES $0.80 Cookie Pen $1

“Cookie Kickoff” Patch

“Family” Patch

Cookie Button $1

“Gluten Free” Patch

“Cookie Booth” Patch ½

Window Cling $3.50 ½

“Cookie Share” Patch

“My First Sale” Patch

“Online” Patch

“Volunteer” Patch

Handheld Sign $3.50

Money Pouch $5 ½

Campside Mug $7

½

Lemonade Keychain $4 Document Holder $1.75

Cookie Banner $17 Cargo Box $11

17oz. Stadium Mood Cup $1.50 Cookie Apron $9 Lemonade Cookie Towel $7 Cookie Time Platter $25 Square Table Cloth $15 Lemonade Wristlet $15

Cookie Cart $25

Thank You Bags (Bundle of 25) $5

Rectangle Table Cloth $16

Cookie Costumes $250 Costume Set of 4 pairs $70 Set of 2 Thin Mint & Shortbread $70 Set of 2 Peanut Butter Patties & Peanut Butter Sandwhich $70 Set of 2 S’mores & Lemonades $70 Set of 2 Caramel deLites & Thanks-A-Lots

DEADLINES TO ORDER December 6, 2019 • January 10, 2020 • February 7, 2020 • March 6, 2020 • April 3, 2020

Rollabana $5.00

Girl Scouts of the Missouri Heartland, Inc.

2020 Girl Scout Cookie Program Merchandise Order Form Name Service Unit # Troop # Email Phone Address City State Zip Service Center to which order needs to be delivered:

Note: Orders must be picked up at the service center. Deliveries will be 3 weeks after order deadline.

Product

# of Items

Price

“Cookie Booth” Patch

$.80

“Cookie Kickoff” Patch

$.80

“Cookie Share” Patch

$.80

“Family” Patch

$.80

“Gluten Free” Patch

$.80

“My First Sale” Patch

$.80

“Online” Patch

$.80

“Volunteer” Patch

$.80

Cookie Buttons*

$1.00

Cookie Pen

$1.00

Stadium Mood Cup 17oz.

$1.50

Document Holder

$1.75

Handheld Sign*

$3.50

Window Cling*

$3.50

Lemonade Key Chain

$4.00

Money Pouch*

$5.00

Rollabana “Get Your Girl Scout Cookies”*

$5.00

“Thank You” Bags

$5.00

Cookie Apron

$7.00

Campside Mug

$7.00

Lemonade Cookie Towel

$7.00

Cargo Box

$11.00

Lemonade Wristlet

$15.00

Square Tablecloth*

$15.00

Rectangle Tablecloth*

$16.00

Cookie Banner*

$17.00

Cookie Cart*

$25.00

Cookie Time Platter

$25.00

Set of 2 Cookie Costumes (Choose one:

TM/SB,

TAL/CD,

PBP/PBS,

LM/SM)

Set of 4 pairs of Cookie Costumes

$70.00 $250.00

TOTAL PAYMENT □ Cash (Payable only for walk-in purchases at service centers.) $ □ Check(s), made payable to Girl Scouts of the Missouri Heartland, Inc. or GSMH $ □ Troop Bucks/Cookie Credit (Security code located on the back of card.) $

Card # Security Code □ Credit Card (Please complete information below.) $

Credit Card Type Zipcode

TOTAL ENCLOSED $

Card # Expiration Date Security Code

Name on Card

Signature

Please send order and payment to info@girlscoutsmoheartland.org or mail to your local service center. *Available while supplies last.

Total

29 29

2020 CONTEST arts m s s s e in s u b ie k o o c e u iq n Unleash your u ndo! a rl O to ip tr ic p e n a IN W for a chance to Enter the 2020 Cookie Pro contest today! Twenty-four lucky winners will go on an epic trip to exciting Orlando, Florida, for full VIP access to G.I.R.L. 2020— the largest event for girls in the world—as part of your...

... !

Enjoy admission to all conference activities and experiences, breakfast with Girl Scouts of the USA’s CEO, backstage passes to celebrity speakers, and more!

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winners nationwide! as ch

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Entries accepted February 1 to March 31, 2020

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girlscouts.org/cookiepro

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Learn more and enter: ex clu

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The GIRL SCOUTS® name, mark, and all associated trademarks and logotypes, including the Trefoil Design, and Cookie Pro™ are owned by Girl Scouts of the USA.

30

Check out these need to know terms!

y r a s s o l g ABC: Our Cookie baker; one of two commercial bakers licensed by GSUSA to produce Girl Scout Cookies.

Booth Kit: This is a kit that can be checked out from your local GSMH service center. The kit includes a table cloth and two costumes to be used at your cookie booth.

Call-in Orders: One way of ordering cookies from the cookie cupboards during the direct sale. See page 12 for more information.

Smart Cookies Mobile: An interactive online experience for goal setting, sales planning, and online marketing.

Cookie Entrepreneur Family Pin: All girls who participate in the Cookie Program are eligible to earn the annual Cookie Activity Pin. Cookie Booths: Troops set up booths at businesses to sell Girl Scout Cookies directly to customers. See pages 10-14.

Cookie Credit: Earned by each individual girl, these gift cards can be used on membership dues, program fees, summer camp, and at any of our retail shops.

Learn more on page 21.

Cookie Merchandise: Additional items to be purchased to help promote the Cookie Program and cookie booths. Item description and order form on page 27-28.

Delivery Station: This is the location for the service unit delivery of all initial cookie orders for the troops.

Early Recognition: The Early Recognition is earned by a girl who sells 175 or more packages during the initial order portion of the program.

Five Skills: The Girl Scout Cookie Program provides important ingredients for leadership by helping girls develop five key skills: goal setting, decision making, money management, people skills, and business ethics.

Initial Order: The portion of the program when girls take cookie pre-orders (January 3-22, 2020).

Main Recognition: Girls earn recognitions from all cookies sold through initial orders and direct sales/cookie booths. See page 19.

Planned Order: Troops can obtain additional cookies from a cupboard. Directions and information on page 12.

Service Unit Cookie Kickoff: A kickoff sponsored by the service unit during which girls will learn about the cookie products and the tools they can use to help them have a successful program.

Smart Cookies: Online cookie program to keep track of girls’ cookie sales, recognitions, and financial transactions. Located at www.abcsmartcookies.com.

Tips and tricks for using Smart Cookies can be found on page 16-17.

Troop Bonus: Troops who meet the criteria will earn an additional $.10 per package. For more information, see page 20.

Troop Bucks: Earned by troops, for troops, these gift cards can be used on membership dues, program fees, and at any of our retail shops. Learn more on page 21.

Sun

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Sun

29

6

Mon

13

20

27

Mon

1

8

Wed

15

22 Initial Order Due to Troop

Wed

29

4

11

2

9

16

Thu

23

Thu

30

5

12

3

Fri in it ia l ord er taking begins!

10 2nd Cookie Merchandise Order Deadline

17

24 Initial Order Due to Service Unit

31

4

11

18

25

Sat

9

16

4

11

18

25

Tue

Tue

5

Wed

12

19

Wed

26

Fri

1

8

Sat

14 15 servi ce cent er cook ie cupb oard s open and dire ct sale s begi n!

Thu

7

22

6

13

21

3rd Cookie Merchandise Order Deadline

20

29

Thu

28

27

Service Unit Cookie Deliveries (February 14-21)

Mon

24

17

10

3

february

Sun

23

Mon

april

Sat

Sun

Fri Sat

11

2nd ACH Withdrawal: 30% of Balance Owed

Fri

All Paperwork & Recognition Orders Due to GSMH

24

4

Final Cookie Merchandise Order Deadline

10

3

9

23

2

8

1

7

7

6

17

6

5

16

4th Cookie Merchandise Order Deadline

14

15

22

All Paperwork & Recognition Order Due to SU Cookie Coordinator

13

14

21

30

25

18

13

20

29

Final ACH Withdrawal: Remaining Balance Due

12

19

28

Last day to submit changes for Final ACH

21

28

20

27

Final Day of Cookie Cupboards

27

Week of May 4 – Recognition Orders Ship

26

877-312-4764 • www.girlscoutsmoheartland.org • info@girlscoutsmoheartland.org

26

19

Last day to Troop Deposit for submit changes Initial Order Due for 1st ACH

18

1st ACH Withdrawal: 30% of Total Amt Owed

25

2

2020 Cookie Program Calendar Tue

December 6 - First Cookie Merchandise Order Deadline

7

14

21

31

Tue

28

3

10

17

30

All Money Due to Troop

24

Last day to submit changes for 2nd ACH

23

16

9

2

march

cook ie program ends

22

15

8

1

Initial Order Due to GSMH by midnight

19

12

5

january

31

Get connected with your Product Program Team and other Product Program volunteers! Join our GSMH Product Program Facebook Group. Post questions, share ideas, and meet other volunteers who do what you do!

Beth Seabaugh, Product Program Specialist bseabaugh@girlscoutsmoheartland.org Karen Taylor, Product Program Specialist ktaylor@girlscoutsmoheartland.org Sara Thompson, Product Program Specialist sthompson@girlscoutsmoheartland.org

Girl Scouts of the Missouri Heartland, Inc. • 877-312-4764 • girlscoutsmoheartland.org