Girl Scouts of the Missouri Heartland Cookie Scoop

from

the w about o n k o t ed g you ne Everythin gram! ookie Pro C t u o c S 2018 Girl

THE COOKIE SCOOP IS A PUBLICATION OF THE GIRL SCOUTS OF THE MISSOURI HEARTLAND.

table of contents 4 Cookie Lineup

16 Smart Cookies

Check out the 9 amazing flavors we’re offering this year!

Learn about Smart Cookies, our online Cookie Program management tool. Includes helpful reports and more!

6 Five Skills

18 Troop Proceeds

Your girls will transform through participation in the Cookie Program!

Learn just how much your troop can earn!

8 Preparing and Training Troops

Earned recognition items for girls.

How to train your girls, parents, and volunteers to be prepared for the Cookie Program.

10 ABC’s of Safety Ensure a safe, fun, and successful Cookie Program experience.

12 Cookie Booth 101 Booth guidelines, scheduling a cookie booth, and cookie booth etiquette.

14 Ordering Cookies Ways to order cookies, and the answer to “How many cookies should I order?”

19 Recognitions

20 Bonus Programs

An overview of Troop Bonus, Troop Bucks, the 5¢ Option, and Cookie Credit.

22 Money Matters

A deeper dive into financial responsibilities, important dates, money collection, and what to do about uncollected funds.

25 Cookie Crumbs

The nitty-gritty guidelines of the Girl Scout Cookie Program.

26 Cookie Share Program

Another way for customers to support Girl Scouts.

27 Cookie Merchandise

Cookie-themed merchandise to boost your Cookie Program.

30 Glossary

A collection of need-to-know words, terms, and phrases.

31 Cookie Calendar

All the important dates and deadlines in one place.

3

welcome to the

! p o o c S ie k o o C

Thank you for your support of the Girl Scout Cookie Program! The Cookie Scoop will provide you with all the information needed for your troop to be successful during this cookie season.

The Girl Scout Cookie Program is the world’s largest girl-led business. Your girls will learn skills that will lay the groundwork for a lifetime of success.

In addition to the skills Girl Scouts learn from their participation, 100% of the proceeds—that’s about 3/4 of what customers pay for a box of cookies—benefit girls.

Ready to get started? It’s time to “Stand Up, Stand Out!”

Our Vision

Our Mission

The Girl Scouts of the Missouri Girl Scouting builds girls of courage, Heartland is the premier confidence, and character, who leadership development make the world a better place. experience for girls in southern info@girlscoutsand central Missouri, southeast moheartland.org Kansas, and northeast Oklahoma, helping them to discover their Girl Scouts of the Missouri Heartland own sense of self, connect with others in an increasingly diverse @gsmoheartland world, and take action to make the world a better place.

girlscoutsmoheartland.org 877-312-4764 Springfield Area Administrative Service Center 210 S. Ingram Mill Road Springfield, MO 65802 Cape Girardeau Area Service Center 2136 William Street, Suite 178 Cape Girardeau, MO 63703 Jefferson City Area Service Center 230 Metro Drive Jefferson City, MO 65109 Dexter Area Service Center 1420 Girl Scout Way Dexter, MO 63841 Joplin Area Service Center 1202 S. Range Line Road, Suite 8 Joplin, MO 64801

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t u o c s l r i g p u e n i l e i k o o c

Sure, they’re awesomely delicious, but beyond the sweetness, Girl Scout Cookies are an opportunity for girls to do extraordinary things. As the largest entrepreneurial program for girls in the world, the Girl Scout Cookie Program is powering the next century of girl leaders toward an amazing future. Check out the 9 amazing flavors we’re offering this year, including the return of the Girl Scout S’mores and gluten free Trios!

thin mints

Thin Mints are the top-selling Girl Scout Cookie in America! Only pure peppermint oil is used to create these round, mint-flavored cookies with a delicious chocolaty coating. They were orginally introduced in the 1950s as Chocolate Mints!

carameles deLit

Vanilla cookies topped with caramel, cooked to a rich creamy consistency, sprinkled with a special toasted flaked coconut, and laced with chocolaty stripes make Caramel deLites the second-bestselling Girl Scout Cookie!

vegan

gluten free

trios

Millions of Americans have problems eating food with gluten—and now there is a Girl Scout Cookie just for them! Made with whole grain oats and real peanut butter, the Gluten Free Trios have chocolate chips nestled in a glutenfree peanut butter oatmeal cookie.

peanut butter sandwich

These sandwich cookies give you crisp and crunchy oatmeal (made with whole-grain oats) on the outside and (real!) creamy peanut butter inside. Introduced in the 1950s, Peanut Butter Sandwiches have been popular ever since!

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girl scout s’mores The Girl Scout S’mores Cookie is the most popular flavor to launch in the 100 years Girl Scouts have been selling cookies, and we’re thrilled to bring back the updated campfire classic for another season of Girl Scout Cookie selling!

Taking a modern twist on a fireside favorite, Girl Scout S’mores combine graham cookie, crème icing and rich chocolatey coating into the perfect anytime snack for embarking on your next adventure with friends, or for taking a moment to enjoy something sweet at home with family.

thanks-a-lot Shortbread cookies dipped in rich fudge and topped with an embossed thank you message, Thanks-A-Lots speak five different languages! Whether the embossed “Thank You” is in English, French, Chinese, Swahili, or Spanish, these tasty cookies are a hit in any language.

shortbread Shortbread has been around from the early days! Over the years, the only modification to this traditional favorite has been been two “facelifts”—one in 1979 and one in 2010, both to mirror updates to the Girl Scouts service mark.

vegan

peanut butter patties

A layer of peanut butter with a rich chocolaty coating, these are mouth-watering treats. Imitated but never duplicated, Peanut Butter Patties­have been around for more than 30 years.

They are among the top 10 best-selling cookies in America. vegan

lemonades

Savory slices of shortbread with a refreshingly tangy lemon flavored icing! By eliminating the carton on Thanks-A-Lot and Lemonades, GSUSA and ABC Bakers are taking more than 300 tons of paperboard out of the waste stream annually. vegan

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r e w o p s e i k coo ! s e r u t n e v girl ad

Girl Scout Cookies are an incredible opportunity for girls to do extraordinary things. By participating in the cookie program, girls learn important life skills like goal setting and money management. All dollars earned stay local and fuel new and unique experiences. Whether it’s a trip she’ll never forget, a service project that will change her community forever, or a lifetime of memories built at camp, the Girl Scout Cookie Program can make it happen.

Your girls will transform through participation in the Cookie Program, designed to develop five critical skills:

Girls set cookie sales goals and, with their team, create a plan to reach them. This matters because girls need to know how to set and reach goals to succeed in school, on the job, and in life.

Girls decide where and when to sell cookies, how to market their sale, and what to do with their earnings. This matters because girls must make many decisions, big and small, in their lives. Learning this skill helps them make good ones.

Girls develop a budget, take cookie orders, and handle customers’ money.

This matters because girls need to know how to handle money—from their lunch money to their allowance to (someday) their paycheck.

Girls learn how to talk (and listen!) to their customers, as well as how to work as a team with other girls. This matters because it helps them do better in school (on group projects, on sports teams, and on the playground) and, later, at work.

Girls act honestly and responsibly during every step of the cookie sale. This matters because employers want to hire ethical employees—and the world needs ethical leaders in every field.

Check out the Cookie Program Calendar. More dates on are page 31!

ant dates

be a

November & December

• • • •

Have girls make invites to parent meeting Hold parent meeting Make sure each girl has a signed permission slip Have girls choose their recognitions

February

• • • •

Pick up cookies from the Service Unit Cookie Coordinator Sort and distribute cookies to girls in troop Make sure cookies are counted and signed for Remind parents they are responsible for all signed cookies

March

• • •

• •

Touch base with all girls in troop throughout Cookie Program Schedule a cookie booth Review page 18 of the Cookie Scoop—Think Outside the Cookie Booth for ideas!

Track all girls’ additional cookie sales Make sure parents have delivered all initial cookie orders and turned in money

import

April

•

•

•

Make sure all steps are completed in the Smart Cookies online ordering system Verify that all recognitions are correct in Smart Cookies online ordering system Submit your final order

Final Paperwork to give to the Service Unit Cookie Coordinator • • • • •

Signed Troop Balance Summary printed from Smart Cookies 5¢ Option form (if applicable) Uncollected Funds Report and related paperwork (if applicable) Troop Bonus form (if applicable) Deadline: April 4, 2018

January 5 Cookie Program Begins Girls begin taking orders

February 16 Cookie Cupboards Open Direct Sale Begins

February 19 Girls Begin Delivering Cookies

April 1 Cookie Program Ends

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g in in a r t & preparing your troop

Gather and review materials to make the training fun and festive!

Use this information to inform and excite your troop about their upcoming cookie adventures! Don’t forget that holding a parent information meeting is one step toward qualifying for the Troop Bonus*, and the foundation of clear communication between you, the troop cookie coordinator, and your Girl Scout families.

• Print door hangers or thank you cards from our website.

Girls can color them while they wait.

• Display order cards.

• Set up a cookie activity or game.

• Let girls and parents sample delicious cookies!

*More information on the Troop Bonus can be found on page 20.

Preparing for Your Parent Information Meeting •

• •

•

Read the Cookie Scoop and all other materials provided to you at training so you are able to answer questions.

If your troop participated in Fall Product Program ensure your council bill is paid.

Sign into MY GS and check that all your girls are registered and on your roster. If not, contact us at 877-312-4764.

All adults who will assist in any way with the Cookie Program must be registered and have a background check on file.

•

•

•

•

Inform parents/guardians of the meeting, and that girls may NOT participate without a completed permission slip.

Fill in girl order cards with important information: girls’ first name & last initial, troop number, and program dates.

Touch base with parents by phone, email, or text to ensure at least one representative from each family will participate in the meeting.

Review the “no sell” list prior to the meeting and contact any parent who may be on the list.

Don’t forget to review all forms, order cards, and procedures to keep everyone on the same page!

• • • •

Cookie Program Parent/Guardian Permission Slip Girl Cookie Order Card Girl Scout Money Envelope Online Safety Pledge (if applicable)

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Your Parent Information Meeting Agenda While parents are arriving, ask them to sign-in on an attendance sheet at the door. Begin the meeting with introductions and then discuss the benefits of the girls’ participation in the Girl Scout Cookie Program, including the 5 Skills: People Skills, Decision Making, Goal Setting, Business Ethics, and Money Management.

Review howScout the GirlLaw Scout Law pertains to the Girl Scout Cookie Program.

The Girl I will do my best to be Honest and fair,

Observe the start of the Girl Scout Cookie Program on January 5, 2018.

Friendly and helpful,

Say, “thank you” even if someone does not purchase Girl Scout cookies.

Considerate and caring,

Promptly meet deadlines.

Courageous and strong,

Do the right thing even if others don’t.

Responsible for what I say and do, Respect myself and others, Respect authority,

Strive to be my best at all times.

Know and obey safety guidelines.

Use resources wisely,

Offer customers the opportunity to order over the telephone or email.

Make the world a better place,

Greet customers with a smile and use manners.

And be a sister to every Girl Scout.

• •

• •

• •

Complete paperwork and deposits neatly, accurately, and on time.

Help sister Girl Scouts.

Discuss restrictions and safety for the girls while selling in person and online (page 10).

Discuss troop goals with the girls so they can decide the use of the proceeds following the program. Visit www.abcsmartcookies.com for ways to help girls set their goals.

Discuss how many booth sales you will do and your sign up process, so that all girls have the opportunity to participate.

Money Matters: Cookies are sold for $5 per package. Money is collected at delivery; parents are responsible for collecting and turning in the money.

Schedule times that parents can submit the money and ALWAYS give receipts. It is recommended that you always recount money in the presence of the parent. It is important that parents understand the deadlines for turning in money. This will ensure that the necessary money is in the troop account to meet the finance deadlines.

Have parents fill out the permission slip completely; if the girl has two households, both adults should fill out a form.

Using the cookie order card, discuss the varieties and nutritional information, along with allergen warnings. Instruct how to fill out the card and when it will be due.

•

• • • •

Discuss cookie responsibility. All cookies received by the troop are the troop’s responsibility—no cookies will be returned to GSMH. Likewise, all cookies checked out to girls will become the responsibility of the girl. Remind parents that there are many opportunities for the girls to receive additional cookies throughout the direct sale portion of the program instead of acquiring a large quantity all at once.

Discuss the Smart Cookies online sales portion of the program: girl order cards vs. online sales cards, and Smart Cookies mobile (page 11).

Discuss the Cookie Share program and review the requirements to earn the Cookie Share patch.

Discuss the logistics and procedures for picking up the initial troop orders.

For additional options for Juniors, Cadettes, Seniors, and Ambassador girls, review the 5¢ Option on page 21.

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s ’ c a-b

y t e f sa

of

Before participating in Girl Scout Cookie Program activities, it is imperative that you review these rules with your Girl Scouts and make sure they follow them. This helps to ensure a safe, fun, and successful experience.

Show you’re a Girl Scout.

Girls should wear a Girl Scout membership pin and/or Girl Scout clothing to identify themselves as a Girl Scout.

Uniforms are encouraged.

Buddy up.

Always use the buddy system. It’s not just safe; it’s more fun!

Be streetwise.

Be familiar with the areas and neighborhoods in which you will be selling Girl Scout Cookies.

Partner with adults.

Adults must accompany Girl Scout Daisies, Brownies, and Juniors when they are taking orders, selling, or delivering cookies. An adult must know when Girl Scout Cadettes, Seniors, and Ambassadors are selling door–to– door, and the girls must always have a buddy. Two approved adult volunteers must be present at Girl Scout Cookie booths regardless of the girls’ age level.

Plan ahead.

Be prepared for emergencies!

Also, have a plan to safeguard money— avoid walking around with large amounts or keeping it at home, in the car, or at school. As soon as possible, give proceeds to your troop cookie coordinator.

Do not enter.

Never enter a person’s home or vehicle when you are selling or making deliveries.

Sell in the daytime.

Girl Scouts sell only during daylight hours.

Protect privacy.

Girls’ names and contact information should never be given out to customers. Instead, give the troop/group number and an approved phone number of an adult, or email for customers to request information, order, or give comments.

Be safe on the road.

Follow safe pedestrian practices, especially at intersections or when walking along roadways.

Be aware of traffic when unloading cookies and passengers from vehicles.

Staying safe online.

Girls may use email and age-appropriate social media to let family, friends, and former customers know about the program and collect indications of interest. Before engaging in online activities, girls must have their parents’ permission to participate in the online portion of the program. All girls must read and sign the Internet Safety Pledge found in the searchable Forms at girlscoutsmoheartland.org. Additionally, parents/guardians must read and abide by the Terms and Conditions for Parents/Guardians. Girl Scouts can only sell cookies online with Smart Cookies. Online yard-sale sites or online auction sites are prohibited; and girls, parents, and third parties may not accept payment for Girl Scout Cookies online.

Having a Smart Cookie profile lets you set your cookie goal, manage your cookie sale, track your progress, view recognitions, and send Smart Cookies Direct Ship e-cards to customers. You can also manage your sale on-the-go with Smart Cookies Mobile.

Smart Cookies Direct Ship provides you with two options to select for your cookie customers: 1. Ship cookies directly to your customers, without having to

worry about money collection or hand delivery.

2. Offer hand delivery to your customers.

Step 1:

Create an Account!

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OUR TWO-STEP RECIPE TO SMART COOKIE SUCCESS For Added Flavor: OR

Girls can send e-cards to customers to order Girl Scouts Cookies shipped directly and also can offer hand delivery to customers close by.

Your parent/guardian will receive a registration email from Smart Cookies where you can create your profile. Be sure to include your t-shirt size!

Step 2:

Explore the Platform!

Once you make a profile with Smart Cookies, you can do any of the following: • Set cookie sales goals.

• Take cookie orders.

• Place and track customer orders for hand delivery.

• Track progress toward your goals.

• View your recognitions and achievements.

• Send Smart Cookies Direct Ship e-cards to your customers.

• Explore Smart Cookies mobile and take your cookie business on-the-go with you.

Smart Cookies has added 3 new distribution centers that offer 2-day shipping to 95% of the U.S.

Minimum orders are a thing of the past. Customers can now order any variety of Girl Scout Cookies and as much as they want!

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1 O1

Girl Scout Cookie booths are a great way for girls to sell cookies directly to customers. Girls learn customer service, teamwork, public speaking, and other important leadership skills. Please review the information on the following pages to ensure that the Cookie Booth experience is successful and positive.

1. schedule

Scheduling your Cookie Booths in Smart Cookies (your online Cookie Program management tool) is the best way to let people know about their chance to buy cookies! Booth information will be populated on the GSUSA Cookie Finder app available to consumers to locate booth sales in their area. Follow the directions below to schedule and confirm a booth in Smart Cookies.

Schedule

Confirm/Cancel

Under the ‘Booth’ tab...

1. Click on ‘Schedule Booth’ to Schedule a Booth on a First Come, First Serve basis.

Under the ‘Booth’ tab...

1. Click on ‘My Reservations’ to view all requests by reservation type.

2. If you wish to cancel a booth, click on the 3 dots on the far right of the booth entry, and select ‘Remove Reservation.’

a Cookie Booth in Smart Cookies

Note: Remaining booths will be available on January 31.

2. Click on the desired location from the list; you may use filters to narrow your results.

3. Click on the desired month and date; all available dates will be highlighted.

4. Select desired time frame.

5. Click ‘Save’ to confirm the booth date and time.

6. Repeat for any additional booths.

Note: You will be able to schedule one premium and two non-premium booths. Once your limit has been reached, you will be unable to schedule more booths until January 31.

a Cookie Booth in Smart Cookies

Note: Email notifications will be sent to the troops contact email address confirming the booth assignment and/or deletion. Print this confirmation and take it with you to each scheduled cookie booth.

Troops should only show up at booth if an email verification has been received through Smart Cookies.

If a troop is unable to attend a reserved booth, that troop must always cancel to release the booth to another troop.

January 19 Smart Cookies will open at 6 a.m. council-wide for troops to be able to choose booth locations.

Each troop may initially reserve one premium booth and two non-premium booths. Make sure you are booking a location in your own geographical area.

January 22 Smart Cookies will close for initial booth choices to cycle and send confirmations to troops.

January 31 Smart Cookies will open at 6 a.m. for the duration of the Cookie Program, and troops may sign up for additional booths. Please check back often for new locations and vacancies.

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cookie booth reminders Count packages and money before and after the cookie booth begins/ends, enter the information on a booth tally sheet, and place it in the cash box. (A Booth Tally Sheet can be found in the Forms and Resources library at girlscoutsmoheartland.org).

Remember that there must be at least 2 approved volunteers present, and no more than 3-4 girls at a time.

If possible, when the weather is cold, have an adult rotate girls to an inside space regularly.

Remember to say “thank you” to all customers even if they do not buy cookies.

2. preparation

3. set-up

Help the girls prepare by roleplaying customer service, setting goals, and ensuring each girl knows her individual and troop goals. Make sure to review cookie booth etiquette with your girls and parents.

Bring the following materials with you: table and chairs; cookies; plenty of change; goal poster; paper or notebook for tracking sales; calculator; pen/pencil.

Don’t forget the cookies!

Read pages 14-15 to learn how to order cookies for your booth.

Girl Scout Cookie booth kits, which include Girl Scout Cookie costumes (youth sizes) and a fabric tablecloth, are available for checkout at service center cookie cupboards. Call us at 877-3124764 to reserve your booth kit.

The table should be neat and tidy, so that customers can easily see the varieties of Girl Scout Cookies available to them. Keep cookies that are not on display in their cases, stacked neatly under the table.

Girls must wear their Girl Scout membership pin, tunic, sash, vest, or apparel that identifies them as Girl Scouts. Since many booth sale sites are outside, girls also need to dress for the weather.

4. close down In many instances, there will be a troop/group setting up after you. Keep an eye on the time and close down your booth on time.

Don’t forget to take everything with you, even those empty boxes!

Remember, a Girl Scout always leaves a place better than she found it!

Have the g irls prepa re a troop go al poster to display at your boot h.

Customer s love to h e lp girls reac h their go als!

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Cookies

for your

Cookie Booth

After you have received your initial cookie order, you will likely need more cookies to fill additional girl orders or for booth sales. You can order more cookies from any cupboard. Cookie Cupboards are specific locations that stock cookies for troops to order and pick-up. There are two ways you can place an order for additional cookies: a call-in order or a planned order.

Call-in Orders

877-312-4764

If you would like to call-in your order to the cupboard, please be sure to include your troop and service unit number, your order by variety in cases or packages, a phone number with area code, and who will be picking up the cookies. Only the troop cookie coordinator should be calling in the orders. This ensures she/he is aware of the amount of cookies being purchased for the troop, so cookies can be allocated to girls properly.

Planned Orders A Planned Order allows a troop to schedule a pick-up on a designated day from any participating cookie cupboard, and it allows the cupboard manager to ensure the correct inventory to meet your needs. Planned orders must be placed by midnight on Sunday for pick-up the following week.

To schedule a Planned Order in Smart Cookies: ЅЅ Under the ‘Orders’ tab, click on ‘Planned Order.’ ЅЅ Select a cupboard and click ‘Continue.’ ЅЅ Select the date you wish to pick up your order. ЅЅ Enter the number of packages for each variety that you want to pick up (1 case = 12 packages). ЅЅ Click ‘Save.’ ЅЅ The receipt confirmation will say ‘Not Approved.’ This only indicates your order has not yet been picked up from the cupboard. Once you have picked up your order, it will become a Cupboard to Troop Transfer and show ‘Approved’ on the receipt.

Under the ‘Orders’ tab, you can select ‘Manage Orders’ to review your order. Your order can be edited until midnight on Sunday. When you pick up your order, the cookies will be transferred to your troop and it will be added to your troop inventory. All cupboard orders will immediately appear on your Troop Balance Summary and will All Planned Orders not picked-up by Friday at 6 p.m. will be cancelled and cookies placed back in cupboard inventory.

be calculated for the next ACH. Your troop may need to make multiple trips to the cookie cupboard, and it may be necessary for parents to assist in picking up cookies.

If you are having a parent volunteer pick up the cookies for the troop, please provide that information in the Order Reference Field and notify the cupboard manager.

Your parent volunteer will not be allowed to pick up cookies without troop leader permission, either written or by phone.

Troops are financially responsible for all cookies transferred from all cupboards throughout the program. There are no returns or exchanges.

What cookies should I order?

You’re planning a cookie booth. Great! Now, how do you know which cookies to bring? How many of each cookie do you order? If you’re planning to fill up your full-size van with seats, here’s a popular mix of cookies!

Thin Mints 20% of your order

Caramel deLites 20% of your order

Peanut Butter Patties 15% of your order

Girl Scout S’Mores 15% of your order

Lemonades 10% of your order

Peanut Butter Sandwich 10% of your order

Thanks-A-Lots 4% of your order

How many cookies can you fit in your car?

Need to know how many cases of Girl Scout Cookies you can cram in your car? If your car is empty except for the driver and is tightly packed with cases of Girl Scout Cookies, it could hold approximately: • Compact: 23

Shortbread 5% of your order

• Hatchback or small wagon: 25-30 • Mid-size sedan: 35 • 8-passenger minivan or sport utility: 60 • Full-size station wagon: 75 • Full-size van with seats: 150

Gluten Free Trios 1% of your order

Gluten Free Trios are available in limited supply through the cupboards only during the direct sale portion of the program.

Girls should not be taking orders during the initial order.

Note: These are recommendations only. Troops are responsible for deciding the number of cookies that they will need based on location, demand, and length of time that the booth will be open.

• Full-size van without seats: 200 Safety first! Be sure you’re still able to see your mirrors!

Let’s work together to reach our goals! If we reach our council goal of selling 103,000 cases of Girl Scout Cookies, all troops who participate in the 2018 Girl Scout Cookie Program are eligible to earn an extra 5¢ per package, for every package sold!

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Tip! Need additional guidance? Contact your service unit cookie coordinator!

16 Before the Cookie Program Begins

t r a sm s e i k o co

Under the ‘My Troop’ icon Update troop information: • Troop level • Proceed plan • Main recognition plan • 5¢ option choice • Troop recognition plan • Contact information, including addresses and phone numbers Make sure to save your updates!

The council has automatically uploaded girls that are registered to your troop. If you have a girl that is not showing up in Smart Cookies by January 15, please be sure she is registered by contacting us at 877-312-4764.

abcsmartcookies.com

what is Smart Cookies?

Formerly SNAP+, Smart Cookies is the online Cookie Program management tool. It makes ordering cookies and recognitions simple and easy! At your service unit training you received your log-in information once you signed your Troop Cookie Coordinator Agreement. You will be responsible for entering and updating your contact information as well as your girls’ orders and recognition choices.

Helpful Smart Cookies Reports Smart Cookies allows you to run various reports to help you track your cookie sales. Reports are located under the Reports tab and are generated in real time, which means that as soon as information is entered, you will be able to view it in a report.

• Troop Balance: This report shows all the cookies that are received/ transferred as well as showing troop proceeds, per girl averages, and what amount is owed to the council. After all ACHs are complete, the report should show a $0 balance for the troop.

• Girl Cookie Totals Summary: This report keeps track of all cookies received by each girl. All cookies sold during the initial order or direct sale should be credited to girls.

• Girl Balance Summary: You will input in Smart Cookies the amount of money that has been paid by the parent for each girl. This report should show a $0 balance due at the end of the program. This report MUST be completed to ensure recognitions are correct. If a girl owes money, this report will help you document what has been paid and what is still outstanding.

• Recognition Order Summary by Girl: You will want to run this report at the end of the program to show what recognitions have been earned by the girls (after all cookies have been transferred to the girls).

• Transfer Order Summary: This report shows all cupboard to troop and troop to troop transfers, etc.

• Track Cookie Share: This report will show you the number of packages collected for the Cookie Share Program.

initial orders Under the ‘Orders’ tab...

1. Select ‘Troop Initial Order.’

2. Select ‘Girl’ to place orders by individual girl.

3. Click on the down arrow icon to the right of each girl’s name. A grid will appear.

4. Enter initial packages sold for each girl by variety.

5. Repeat for each girl.

6. Optional: After the last girl, use the Booth option to order additional packages in your initial order for upcoming direct sales.

Note: Smart Cookies will automatically round each variety to the nearest full case after initial orders and extras are input. The troop is responsible for selling these extra packages.

You can edit this initial order until the Troop Order Due Date which is listed in red at the top of the Initial Order screen.

7. When your order is complete, slide the ‘Ready for Review’ button to the left to let your Service Unit Cookie Coordinator know that your order is complete and ready for processing.

Once it is saved, a Delivery Station for cookie pick up will be assigned, shown at the bottom of the screen.

two

throughout

direct sales

Under the ‘Finances’ tab...

Smart Cookies will allow you to track monetary transactions. Use the ‘Financial Transactions’ option to keep track of money received by each girl. This information will be transferred to the Girls Balance Summary Report, which can be used as a receipt.

three

17

one

conclusion of sale

Part 1. Under the ‘Orders’ tab...

1. All cookies must be transferred from remaining troop inventory to each girl. Choose ‘Transfer Order.’

2. Select type of transfer needed: troop to girl.

3. Transfer all cookies from troop to girls, including any unsold cookies.

4. Number of ‘available quantity’ will decrease as they are assigned to girls. Troop cookie balance must be ‘zero’ once all packages are transferred.

Part 2. Under the ‘Recognitions’ tab...

1. Select ‘Create Recognition Order.’

2. Click ‘Main Recognition Plan.’

Note: Smart Cookies will automatically generate an ‘Early Recognition Order’ for girls who sold 100 or 165 or more packages in the initial sale period, and a Troop Recognition Order at the end of the sale.

3. Click on each girl’s name to review their recognition items for accuracy. Each time additional cookies are added to a girl’s order, you must review and save the recognition order.

Note: 800+ level sellers have recognition options. You must select these; they are not automatic.

4. Save order.

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final paperwork Under the ‘Reports’ tab...

1. Select ‘Current.’

2. Print Troop Balance Summary and sign it. Print a copy to save for the end-of-year Troop Financial Report.

3. Print ‘Recognition Summary by Girl’ for your records only.

4. Send a signed Troop Balance Summary, 5¢ Option form (if applicable), Troop Bonus form (if applicable), and Uncollected Funds Report with appropriate documentation (if applicable) to your service unit cookie coordinator by April 4, 2018.

> Forgot your password? Click on “forgot password” at abcsmartcookies.com

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Troop Proceeds After working with your girls to determine their troop goal and what they would like to do with their troop proceeds, use this chart to calculate your goal in packages! Divide the amount of your monetary goal by the amount you can earn per package and this will give you the number of packages that your troop needs to sell!

Amount per

Amount per

Troop Proceeds Troop Bonus (p. 20 for details)

$.60

$7.20

$.10

$1.20

Subtotal

$.70

$8.40

(p. 21 for details)

$.05

$0.60

Total

$.75

$9.00

Package

5-Cent option for Juniors+

think outside the

Case

rget! don’t fo All cookies sold in direct sales count toward girls’ final recognition level and troop proceeds!

Direct Sales are about more than just Cookie Booths! Use these ideas as starting points, and find out what works best for your troop!

Business Networking (CEO in Training)

Cookie Caravan

Older girls can learn business networking skills by contacting companies for permission to speak at a staff meeting, or to suggest ways for companies to use Girl Scout Cookies in their operations (e.g., Thin Mints for every person who takes a test drive, Girl Scout Cookies as balloon weights, snacks at realtor open houses).

Try a cookie caravan! Decorate a van with washable markers and canvas a neighborhood together.

Cookie Drive-Thru

Get Creative!

Set up a cookie drive-thru at your local church or business. The customers don’t even have to get out of their cars.

Where do you see an opportunity that is not being tapped for sales? Check with your local organizations. Are there local events that would allow sales prior to or following the event?

With the help of parents or relatives, girls can contact employers for permission to display an order card in the workplace with a note about their goals!

Girl Scout Cookie Share Don’t forget to promote the Cookie Share program, especially for customers who say they’ve already eaten too many Girl Scout Cookies this year! Check out page 26 for details!

Door-to-Door Have girls buddy up for another door-todoor round, but bring cookies with you this time! For extra fun, use a red wagon!

Head to the Office

Presentation is Key Make “special” offer cookie bundles—a chocolate lovers pack, variety pack, classic cookie pack. How can you market the New S’more cookie in a creative manner? Trying using ribbon or a pretty tag!

Make sure that no matter how large or small your customer’s order is you are letting them know that each package purchased is greatly appreciated. Smiles, thank-you’s, and courtesy go a long way towards increasing sales and building lasting customer relations.

All concerns issues The Girl&Scout for girlCookie recognitions must Program beBegins reported to a girl5 January experience specialist and *You may not take orders or sell cookies before date resolved

by May 25,this2018.

girlscoutsmoheartland.org • 877-312-4764

Stand Up. Stand Out! button 25+ Packages

Theme Patch Stand Up. Stand Out! with elephant

Drawstring bag 75+ Packages

T-Shirt, 150+ bar and $20 cookie credit

50+ Packages

19

Girl Scouts of the Missouri Heartland

Elephant Plush Sitting, 200+ bar and $40 cookie credit

150+ Packages

200+ Packages

OR

Magic Sequin Patch, 300+ bar and $60 cookie credit

Starry room light, 400+ bar and $80 cookie credit

Marquee Board, 500+ bar and $200 cookie credit

400+ Packages

500+ Packages

300+ Packages

Travel hanging organizer, Travel zipper Organizers and carabiner Light, 650+ bar and $225 cookie credit

Hoodie OR Duffle bag, 800+ bar and $250 cookie credit

650+ Packages

OR

OR

OR

Free Week of Camp OR 2 pairs of socks from Sock Panda 6-month subscription, 1000+ bar and $300 cookie credit

800+ Packages

OR

$150 cookie credit OR Frozen Yogurt, Ice Cream-Sorbet Maker including party pack—1500+ bar

Portable turntable w/$25 Barnes & Noble gift card OR Jumbo yard games OR $150 cookie credit—2000+ bar

1500+ Packages

2000+ Packages

1000+ Packages

OR

MY GOAL:

*Bed in a Bag OR nostalgic speaker w/remote control—2500+ bar

*Cookie Bop Party including a pie in the face of the CEO—3000+bar

2500+ Packages

3000+ Packages

RECOGNITIONS ARE CUMULATIVE! *Cookie Credits are NOT cumulative up to 1,000 package level. Cookie Credits ARE cumulative at the 1,500 and 2,000 package level. All recognitions are subject to availability-exact sizes, models and colors may vary. The “Bedding in a Bag and More” at the 2500+ level will be a handpicked set by you to help make over a room or get ready for that college dorm room. It will include a bedding in a bag set of recipient’s choice along with matching hand chosen items to customize a room. This is a great opportunity to do an “on your own” small scale DIY project. Budget limitations apply. The “Cookie Bop Party” at the 3000+ level will include a party “Girl Scout” style for you and three of your friends.* There will be fun activities including landing a pie in the CEO’s face.*The three additional girls must be registered girl scouts by the time of the party. Budget limitations apply.

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, e r o m earn

Earn even more! If we reach our council goal of selling 103,000 cases of Girl Scout Cookies, all troops who participate in the Girl Scout Cookie Program are eligible to earn an extra 5¢ per package, for every package sold!

be a

goal-getter!

The Girl Scout Cookie Program at GSMH has additional channels intended to help your girls and your troop reach all their goals. Here are the details on four: Troop Bonus, Troop Bucks, the 5¢ Option, and Cookie Credit.

Troop Bonus The Girl Scout Cookie Program is designed to raise funds for Girl Scout troops and GSMH. The Cookie Program teaches girls about goal-setting and encourages them to set goals, work toward them, and celebrate their achievement at the end. In order for girls to have the absolute best experience in the Girl Scout Cookie Program, learning important business skills and developing self-esteem and confidence, it is important that they have the support of Girl Scout volunteers and families.

The Troop Bonus Program is an opportunity for parents, volunteers, and girls to connect with each other and team up to encourage the troop to meet its goals. If the troop meets all of the requirements to the right, it will earn an additional $.10 per package sold in troop proceeds!

Please complete the Troop Bonus Worksheet in the Forms and Resources Library on our website at girlscoutsmoheartland.org. This form must be turned in with final paperwork to the service unit cookie coordinator by April 4, 2018. For troops that earn the Troop Bonus, a credit of $.10 per package sold will be made to the troop banking account three months after the end of the program. Troop Bonus will be held until the troop has paid the council for their cookies, with the exception of any amount included on the Uncollected Funds Report.

Checklist Requirements

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A troop representative must attend the service unit cookie training.

The troop must hold a parent/girl information meeting.

The troop leader or troop cookie coordinator must contact each girl (by note or phone) midway through the program.

All girls must be registered before they start selling, with a minimum of three girls to be a troop.

All troop initial orders must be in Smart Cookies by January 26 at midnight.

All ACH withdrawals must be met. first: March 15 second: March 30

third: April 13 All paperwork must be submitted on time: Troop Balance Summary; Uncollected Funds Report (if applicable); 5¢ Option Form (if applicable); Troop Bonus Worksheet.

The service unit’s delivery must be picked up on time. It is the troop’s responsibility to arrive at the designated location on time and be equipped to receive the cookies.

The per girl average must equal 170 boxes or higher. For multi-level troops that are “split” in Smart Cookies, the total per girl average must be 170 boxes or higher when the two troops are combined.

Each troop must hold a cookie booth.

Cookie Credit

Girl Scout Cookie Credit is an earned recognition item, in the form of a gift card, that girls can use to support their own Girl Scout Leadership Experience.

• summer resident camps.

• service unit events and day camps.* • resident camp trading post purchases.

• merchandise at council shops, including books and uniforms.

• girl membership registration fees.

• council program events.

• Girl Scout Destinations.

• council-sponsored trips.

Earned Recognition Levels Girls earn Girl Scout Cookie Credit when they sell 150 or more packages of Girl Scout Cookies. The exact amount of Girl Scout Cookie Credit earned depends on the total number of packages that each girl sells (p. 19).

Receiving Girl Scout Cookie Credit Girl Scout Cookie Credit gift cards are not distributed with other recognition items. They are mailed directly to all registered girls that have earned Girl Scout Cookie Credit. GSMH uses the address provided on the girl’s membership registration, so please make sure that this information is accurately provided before the Girl Scout Cookie Program begins. If girls have not received their Girl Scout Cookie Credit gift card by the beginning of June, please contact us at 877-312-4764 or info@girlscoutsmoheartland.org.

Concerns and Issues All issues or concerns with Girl Scout Cookie Credit cards must be reported to us (info@girlscoutsmoheartland.org) and resolved by the end of the Girl Scout membership year (Sept. 30) of the same year.

Troop Bucks

*To qualify for reimbursement via Cookie Credit, service unit events and day camps must meet council standards and criteria.

Troops that sell...

20 cases earn $20 in Troop Bucks.

What are Troop Bucks? Troop Bucks are dollar amounts that can 40 cases earn $40 in Troop Bucks.

60 cases earn $60 in Troop Bucks. be used internally to pay troop membership dues, pay councilsponsored event registration fees, or make purchases in GSMH 80 cases earn $80 in Troop Bucks. retail shops for the troop. Troop Bucks are earned for cupboard 100 cases earn $100 in Troop Bucks. ...and so on. to troop transfers made during the direct sale period.

This opportunity is different and unrelated to the Troop Bonus. This is an opportunity for GSMH troops participating in the 2018 Girl Scout Cookie Program and may not be offered in future cookie seasons. Cookies ordered on initial orders do not count toward Troop Bucks. Troop Bucks are non-transferable. Troop to troop transfers made during the direct sale period will not count toward this recognition program. Troop Bucks will be held until the troop has paid the council for their cookies, with the exception of any amount included on the Uncollected Funds Report.

¢ Option

5

Junior, Cadette, Senior, and Ambassador troops can earn an extra $.05 a box if they choose not to earn the recognition items. Girls do still receive Cookie Credit (for 150+ packages sold) and patches. Troops choosing this option need to complete the 5¢ Option form signed by each girl and parent. The form can be found at girlscoutsmoheartland.org. Please return it with your completed paperwork to your service unit cookie coordinator by April 5. Additional work is required for multi-level troops, but Juniors and above can still participate. Contact us for further instructions.

21

Cookie Credit can be used for...

22 All service units use the ACH (Automatic Clearing House) process for the Girl Scout Cookie Program. Under the ACH process, all money should be deposited in the troop bank account. This makes it easier for the troop cookie coordinator to make frequent deposits in the bank. The council Finance department will utilize the ACH process to automatically withdraw the amount owed to the council from the troop bank account.

Each troop leader needs to fill out an ACH Authorization form. The form should be returned to the service unit cookie coordinator at training. The service unit cookie coordinator will forward the form to the girl experience specialists no later than January 28, 2018.

Keep all receipts of deposits.

Verify receipt versus deposit for discrepancies.

Don’t leave the bank without a receipt.

March 11 March 15

Troop deposits for initial orders plus additional cookies due.

GSMH Finance department will ACH 30% of the total amount due (initial plus additional cookies) from the troop account and enter the ACH amount into Smart Cookies.

March 30

GSMH Finance department will ACH 30% of total amount due (initial plus additional cookies).

April 1 All money due to troop.

April 13 GSMH Finance department will ACH the remaining balance due to GSMH from the troop and enter the ACH amount into Smart Cookies.

If a troop has an ACH that has been returned, the Finance department will enter the transaction into Smart Cookies and the troop will not be able to get additional cookies from the cupboard until the ACH has been paid either through the ACH process or in one of the council retail shops.

Immediately contact the Finance department with any financial concerns at 877-312-4764 or info@girlscoutsmoheartland.org.

23

Money Collection Be sure to remind parents that they are financially responsible for all cookies signed for and received by their daughter—cookies cannot be returned to GSMH. Make sure to issue a separate receipt for each payment made and for any cookies picked up by parents. You should retain the white copy for your records and give parents the yellow copy. These receipts will be very important when it is time to transfer extra cookies or in the event you need to complete the Uncollected Funds Report.

• Girls collect payment from customers at the time the cookies are delivered, unless the customer is only ordering cookies for the Cookie Share Program.

• Be cautious letting parents write one check for more than $150 for their daughter’s entire order. Accepting multiple payments by parents is encouraged.

• Parents may only get additional cookies once the initial order cookie money has been turned in to the troop leader or troop cookie coordinator. During the direct sale portion of the Cookie Program, families should pay for any sold cookies before taking more cookies to sell.

• In the event of a parental divorce or separation, the parent who signs for cookies is the parent who is responsible for payment.

• If a new troop does not yet have an established bank account, check with the service unit to determine whether the service unit account can be used or if other alternatives are available.

• Signed receipts are required for each money transaction or cookie transaction for each Girl Scout family. Additional receipt books are available.

• Keep receipts for all deposits made into the troop account.

• Enter all girl deposits into Smart Cookies. Under the ‘Finance’ tab, select ‘Financial Transactions.’

• Troop leaders should always verify that the stamped receipt received from the bank matches the amount written on the deposit ticket (sample shown to right).

Returned Checks & Bank Service Charges Troops will be reimbursed for returned checks and returned check fees for cookie payments deposited into the troop account. Troops will also be reimbursed for bank service charges due to higher than normal deposit activity during the Cookie Program.

Returned Checks: Troops must provide the original returned check notice and returned check from the bank within 60 days of the date of the check to be reimbursed. Always keep a copy for your troop records.

Troop should mail original returned check(s) and notice(s) to the Finance department: Girl Scouts of the Missouri Heartland Attn: Finance Department 210 S Ingram Mill Rd Springfield, MO 65802

Bank Service Charges: Bank service charges for the months of February, March, and April will be reimbursed.

Troops must provide a copy of the bank statement showing the amount of the bank service charge by May 31, 2018 to be reimbursed. Bank statement copies may be mailed to the address noted above, or they may be faxed to the Finance department at 417-862-4120, or they may be scanned and emailed to the Finance department at info@ girlscoutsmoheartland.org.

24

Past Due Payments and Uncollected Funds Reports If your troop has an issue with money collection, complete the Uncollected Funds Report and provide supporting documentation, detailing your attempts to collect the amount owed. Supporting documentation is listed to the right. Contact the Finance department at GSMH to determine if additional supporting documentation is required.

Girl Scout families are responsible for payment of all cookies for which they have signed. Troops, however, are not responsible for paying for Girl Scout families that have not paid the troop, as long as an Uncollected Funds Report has been completed and returned to the Finance department at GSMH, along with supporting documentation, by April 4, 2018.

The troop leader must fill out an Uncollected Funds Report to send with the original versions of the following paperwork: • Signed permission slip, • Signed receipt(s) for cookies dispersed, • Signed receipt(s) of any payments received, and • Brief explanation concerning the amount outstanding or the situation and efforts made to collect.

Uncollected Funds Report forms can be found at girlscoutsmoheartland.org.

Uncollected Funds: Recognitions and Bonus Programs In the event that a girl or troop owes money after April 4, 2018, and no Uncollected Funds Report (with supporting documentation) has been submitted, council-specific recognitions and Cookie Credit at the 500 package level and above will not be distributed until such time that all outstanding money issues are resolved. In the event that a girl or troop owes money to the council on September 30 of that year, and no Uncollected Funds Report (with supporting documentation) has been submitted, council-specific recognitions and Cookie Credit at the 500 package level and above will not be distributed even upon resolution of outstanding money issues. The same procedures also apply to Troop Bonuses and Troop Bucks.

No exceptions will be made to this procedure.

Council-specific recognitions and Cookie Credit at the 500 box level and above will not be distributed to girls listed on the Uncollected Funds Report until such time that all outstanding money issues are resolved. Council-specific recognitions and Cookie Credit at the 500 package level and above will not be distributed to girls listed on the Uncollected Funds report, even upon resolution of outstanding money issues, if the final resolution occurs on or after September 30 of that year. No exceptions will be made to this procedure.

Unresolved money issues can result in a volunteer being removed from their volunteer position at the troop and/or service unit level.

When in do ubt, fill one out! If any money is still owed to your troop , complete a nd submit an Uncolle cted Funds Report by April 4.

Date________________ Leader Name ___________________________________ Troop#________ Service Unit # ________ Phone _________________________ Email ____________________________________________ Instructions for Uncollected Funds

1.

2.

3.

4.

Leaders should make two attempts to collect unpaid funds before submitting this form.

Submit a separate form for each girl who has any amount unpaid by the deadline.

Complete all information below.

Attach the following originals to this form: signed permission slip. signed receipt for cookies dispersed. signed receipt of payments received.

25

co okie cru m bs

Now that your troop is trained and your goals are set, you are ready to get started with the cookie season. Please remember the following guidelines will be enforced throughout the duration of the program.

Fire/Theft/Burglary/Robbery Cookies and other items are insured against fire and theft through the point of delivery to the Service Units. Cookies, other items, and related funds become the responsibility of the troops, parents, and girls at the point of delivery. Cookies and other items should be distributed to the girls quickly, delivered to the customers promptly, and the funds deposited frequently to help avoid potential issues.

In the event that Cookies or funds are stolen, the family and/ or troop is still responsible for the money that is due for the cookies. In some cases, homeowner’s or car insurance will cover the loss. For this reason, the police MUST be called and a report taken within 48 hours of the incident.

Troop Splits Troops may not split during the Cookie Program. Troops who want to split should contact their volunteer engagement specialist, who will help work on temporary solutions until permanent solutions can be agreed upon after the Cookie Program.

Girl Transfers If a girl changes troops during the Cookie Program, the cookies must be paid for and/or the new troop must be willing to accept the transfer of unsold cookies into her troop.

Funds or proceeds never follow a girl as troop proceeds belong to the troop and never become the property of an individual Girl Scout.

Complaints/Concerns In an attempt to be sure that all complaints during the Cookie Program are fully substantiated honestly and fairly, the following guidelines have been implemented.

• Third-party complaints will not be accepted. The person with the complaint must be the person who saw it, heard it, read it or was directly involved in it.

• You must be willing to put your complaint in writing and sign your name.

• You must be willing to back up your complaints with examples. Vague complaints will not be investigated.

Initial Orders When entering the Initial Order Cookies: • Do not estimate a girl’s order. Troops and families are responsible for unsold cookies.

• Order additional cookies for booth sales on the troop’s initial order, if desired, but use the ‘extra’ cookies line in Smart Cookies. Do not enter extra booth cookies in Smart Cookies as a girl order(s).

GSMH reserves the right to request a copy of a girl’s order card for verification if her initial order is deemed unusually high.

GSMH reserves the right to limit or refuse any cookie orders during the initial order or direct sale.

26

share a co oki e!

Show You Care.

Even if you don’t buy Girl Scout cookies for yourself this season, through “Cookie Share,” you can purchase a box (or several!) that goes towards a charitable organization chosen by your local Girl Scout Council. Examples of organizations are USO, Operation Gratitude, first responders, veterans, food banks and many more.

Both the Girl Scout and her Troop will get credit for every box you donate to “Cookie Share”!

The Girl Scout Cookie program powers amazing experiences for girls! They work together to solve problems, make business plans and turn their goals into amazing reality. Girl Scouts use some of their earnings to give back to their community by helping animal shelters, feeding the homeless, raising awareness on bullying and much more. The Girl Scout Cookie Program teaches essential life skills empowering these young women to change the world.

THANK YOU FOR SUPPORTING THE GIRL SCOUTS!

BOTH THE GIRL SCOUT

& HER TROOP WILL GET CREDIT FOR EVERY BOX YOU DONATE TO

“COOKIE SHARE”!

27

2018 Girl Scout Cookie Program Merchandise Order form also available on www.girlscoutsmoheartland.org in the searchable Forms section.

PATCHES $0.70

“Cookie Kickoff” Patch

“Family” Patch

“Cookie Booth” Patch

“Gluten Free” Patch Document Holder

“Cookie Share” Patch

“My First Sale” Patch

3 Hole Punch Note Pad

“Online” Patch

“Volunteer” Patch Calculator Ask Me About GS Cookies Button

Cookie Pen

Getting Started Kit $8

Comp ac

t Carg

o Box

Thank You Bags (Bundle of 25) $2.50

$10

BIG Cookie Boxes $10 (set of 5)

Elephant Keychain $4 It’s Cookie Season Clipboard $10

Document Holder $2

Cookie Costumes $320 Costume Set of 6 (* included) $55 Costume Girl Scout S’mores* $55 Costume Caramel deLites* $55 Costume Lemonades $55 Costume Peanut Butter Patties* $55 Costume Peanut Butter Sandwich* $55 Costume Shortbread* $55 Costume Thanks A Lot $55 Costume Thin Mint*

17oz. Stadium Mood Cup $1.50

Volunteer Tumbler with Custom Box $16.50

Rollabana $5 Mood Stylus Pen $1.50

Girl Scouts of the Missouri Heartland, Inc.

2018 Girl Scout Cookie Program Merchandise Order Form Name Service Unit # Troop # Email Phone Address City State Zip Service Center to which order needs to be delivered:

Note: Orders must be picked up at the service center. Deliveries will be 3 weeks after order deadline.

Product

# of Items

Price

“Cookie Booth” Patch

$.70

“Cookie Kickoff” Patch

$.70

“Cookie Share” Patch

$.70

“Family” Patch

$.70

“Gluten Free” Patch

$.70

“My First Sale” Patch

$.70

“Online” Patch

$.70

“Volunteer” Patch

$.70

Stadium Mood Cup 17oz.

$1.50

Mood Stylus Pen

$1.50

Document Holder

$2.00

Thank You Bags (bundle of 25, size 10”x6”x19”)

$2.50

Elephant Keychain

$4.00

Rollabana “It’s Cookie Season”

$5.00

Getting Started Kit

$8.00

BIG Cookie Boxes (Set of 5)

$10.00

It’s Cookie Season Clipboard

$10.00

Compact Cargo Box

$10.00

Volunteer Tumbler with Custom Box

$16.50

Individual Cookie Costume (Choose one:

TM,

SB,

TAL,

LM,

PBP,

PBS,

CD,

SM)

Set of 6 Cookie Costumes (TM, SB, PBP, PBS, CD, SM)

Total

$55.00 $320.00

TOTAL PAYMENT □ Cash (Payable only for walk-ins at service centers.) $ □ Check(s), made payable to Girl Scouts of the Missouri Heartland, Inc. or GSMH $ □ Troop Bucks (Security code located on the back of card.) $

Card # Security Code □ Credit Card (Please complete information below.) $

Credit Card Type TOTAL ENCLOSED $

Card # Expiration Date Security Code

Name on Card

Signature

Please send order and payment to the Girl Experience team at info@girlscoutsmoheartland.org or mail to Girl Experience Team, at your closest Girl Scout Service Center, see page 3.

DEADLINES TO ORDER December 8, 2017 • January 5, 2018 • February 9, 2018 • March 16, 2018

29

Encourage her to step up today to show everyone how the world’s largest girl-led entrepreneurial program helped her be a barrier breakin’, challenge crushin’, lead takin’ cookie pro!

BY ENTERING THE CONTEST, GIRLS GET A CHANCE TO: Unlock this awesome, limited-edition Cookie Pro 2018 patch

Be featured on our iconic Girl Scout Cookie box

Girl Scouts of the USA

COOKIE PRO 2018

Travel to NYC for an all-expenses-paid Girl Scout Cookie Entrepreneur Experience, where girls will talk business with GSUSA leaders and be recognized as a Top Cookie Pro 2018

HERE’S HOW IT WORKS: Who can participate?

Registered Girl Scout Cookie sellers from participating councils How do girls enter?

By completing their very own Cookie Pro Resume Survey online and submitting it along with a photo

girlscouts.org/cookiepro Entries accepted January 2, 2018, through April 30, 2018.

One entry per girl from participating councils.

FUN FACT: 200 million Girl Scout Cookie boxes are distributed each year to more than 50 million cookie buyers!

Her cookie pro submission should include things like:

Cookie badges she’s earned and skills she’s learned What she’s done or plans to do with her cookie earnings Best selling tips for crushing cookie sale goals like a PRO!

30

Check out these need-to-know terms!

g lo ssary ABC: Our Cookie baker; one of two commercial bakers licensed by GSUSA to produce Girl Scout Cookies.

Booth Kit: This is a kit that can be checked out from your local GSMH service center. The kit includes a table cloth and two costumes to be used at your cookie booth. More information on page 13.

Call-in Orders: One way of ordering cookies from the cookie cupboards during the direct sale.

See page 14 for more information.

Smart Cookies Mobile: An interactive online experience for goal setting, sales planning, and online marketing. Find out more on page 11.

Cookie Activity Pin: All girls who participate in the Cookie Program are eligible to earn the annual Cookie Activity Pin. Cookie Booths: Troops set up booths at businesses to sell Girl Scout Cookies directly to customers. See pages 12-15.

Cookie Credit: Earned by each individual girl, these gift cards can be used on membership dues, program fees, summer camp, and at any of our retail shops. Learn more on page 21.

Cookie Merchandise: Additional items to be purchased to help promote the Cookie Program and cookie booths. Item description and order form on page 27-28.

Delivery Station: This is the location for the service unit delivery of all initial cookie orders for the troops.

Early Recognition: The Early Recognition is earned by a girl who sells 100 or 165 or more packages during the initial order portion of the program.

Five Skills: The Girl Scout Cookie Program provides important ingredients for leadership by helping girls develop five key skills: goal setting, decision making, money management, people skills, and business ethics.

Girl’s Guide to Girl Scouting: Contains information and requirements for earning the Financial Literacy and Cookie Business badges/leaves.

Initial Order: The portion of the program when girls take cookie pre-orders (January 5-23, 2018).

Main Recognition: Girls earn recognitions from all cookies sold through initial orders and direct sales/cookie booths. See page 19.

Planned Order: Troops can obtain additional cookies from a cupboard. Directions and information on page 14.

Service Unit Cookie Kickoff: A kickoff sponsored by the service unit during which girls will learn about the cookie products and the tools they can use to help them have a successful program.

Smart Cookies: Online cookie program to keep track of girls’ cookie sales, recognitions, and financial transactions. Located at www.abcsmartcookies.com. Tips and tricks for using Smart Cookies can be found on page 16-17.

Troop Bonus: Troops who meet the criteria will earn an additional $.10 per package. For more information, see page 20.

Troop Bucks: Earned by troops, for troops, these gift cards can be used on membership dues, program fees, and at any of our retail shops. Learn more on page 21.

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15

8

1

2018 3

10

17

24 Initial Order Due to Troop

31

Wed

4

11

18

5

Fri 6

Sat

Sat

11

18

6

13

Tue

20

27

3

Tue

7

Wed

14

21

Wed

28

4

3

Fri

2

Thu

1

10

16

3rd Cookie Merchandise Order Deadline

9

Thu

23

6

13

All Paperwork & Recognition Orders Due to GSMH

Fri

14

7

24

direct sales begin!

service center cookie cupboards open and

17

8

15

22

12

5

Service Unit Cookie Deliveries (February 16-23)

february Sun Mon

5

12

19

26

All Money Due to Troop

2

april Sun Mon cookie

25

1

program ends

All Paperwork & Recognition Order Due to SU Cookie Coordinator

Sat

Sat

21

11

20

28

10

19

27

9

18

26

8

17

25

10

3

27

20

13

initial order 2nd Cookie taking begins! Merchandise Order Deadline

12

19

26

Fri

Initial Order Due to Service Unit

2

9

16

24

Final ACH Withdrawal: Remaining Balance Due

15

23

Last day to submit changes for Final ACH

17

22

Troop Deposit for Initial Order Due

24

30

Final Cookie Merch. Order Deadline

23

29

Week of May 1 – Recognition Orders Ship

31 2nd ACH Withdrawal: 30% of Balance Owed

Final Day of Cookie Cupboards

30

16

4

Cookie Program Calendar

Thu

25

1

8

22

Tue

7

15

21

29

14

20

28

1st ACH Withdrawal: 30% of Total Amt Owed

27

13

6

30

23

16

9

2

january December 8 - First Cookie Merchandise Order Deadline Sun Mon Tue Wed Thu

7

14

21

29 Initial Order Due to GSMH

5

march Sun Mon

28

4

12

19

11

18

26

Last day to submit changes for 1st ACH

25

Last day to submit changes for 2nd ACH

877-312-4764 • www.girlscoutsmoheartland.org • info@girlscoutsmoheartland.org

Get connected with your Girl Experience Team and other Product Program volunteers!

Join our GSMH Product Program Facebook Group. Post questions, share ideas, and meet other volunteers who do what you do!

Girl Scouts of the Missouri Heartland, Inc. • 877-312-4764 • girlscoutsmoheartland.org