Workforce Training: Featured Programs

USE YOUR SKILLS TO HELP OTHERS MEDICAL INTERPRETER — SPANISH/ENGLISH

GTCC offers a Quick Careers Medical Interpreter program for Spanish/English bilingual students looking to enter a career in healthcare helping patients communicate with medical professionals. The program features a series of courses to prepare students for earning professional certification and an in-depth understanding of medical terminology across both languages. – 192-hour program covers terminology, national standards and ethical practices as well as practice with case studies. – Students who successfully complete all of the courses in the program are eligible to sit for the National Healthcare interpreter Certification Exam to become a Certified Healthcare Interpreter (CHI).

See the Workforce Development area of gtcc.edu to learn more. Or call 336-334-4822, ext. 53115.

TAKE YOUR BUSINESS FURTHER BUSINESS AND INDUSTRY TRAINING

Business and Industry Training at GTCC is designed to support the ongoing training and success of area businesses. By offering a broad range of courses, GTCC can build a custom program to identify skills gaps and tailor content to meet your objectives through interactive, engaging learning experiences. – Available courses include training in leadership development, effective communication, OSHA and safety standards, logistics/supply chain enhancement, technical skills and other programs to help improve processes, technology and employee knowledge. – Training is available on campus or on-site at your Guilford County location. – Companies in manufacturing, technology, warehousing/distribution, life sciences, aviation and customer service may be eligible for state-funded customized training.

Visit gtcc.edu/b-itraining for more information. Or call 336-334-4822, ext. 57008.

BUILD TOWARD A STRONGER FUTURE INTRODUCTION TO CRAFT SKILLS FOR CONSTRUCTION

This program introduces students to skills and tools that will help them get started in the construction industry. The training includes hands-on experiences and quality, professional instruction as a foundation for many of the construction trades. – 115-hour training provides an introduction to construction math, hand tools, power tools, construction drawings, basic rigging material handling, carpentry, plumbing and electrical trades, along with basic communication and employability skills. – Students in the program are eligible to earn industry-recognized core credentials through the National Center for

Construction Education and Research (NCCER).

Visit the Workforce Training area of gtcc.edu to learn more. Or call 336-334-4822, ext. 53115.

KEEP RESIDENTIAL BUILDINGS RUNNING SMOOTHLY APARTMENT MAINTENANCE TECHNICIAN

New maintenance professionals or experienced employees can both use this training to build on their knowledge and skills. Structured around the industry-standard Certificate for Apartment Maintenance Technicians (CAMT) exam, the program includes hands-on, classroom and online components. – 96-hour training covers maintenance and repair of interior and exterior structures, electrical systems, plumbing, HVAC and appliances; as well as safety, emergencies, project management and more. – Course accredited by the American National Standards Institute (ANSI), and designed by the National Apartment

Association Education Institute (NAAEI). – Students are eligible to take the CAMT exam at the end of the course.

Visit the Workforce Training area of gtcc.edu to learn more. Or call 336-334-4822, ext. 53115.

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Workforce Training: Featured Programs

ACQUIRE SKILLS FOR A COMFORTABLE CAREER HVAC/REFRIGERATION TECHNICIAN

The goal of this program is to prepare students for HVAC/R career opportunities by providing them with comprehensive knowledge of basic HVAC and refrigeration processes. The course covers terminology, safety and in-depth experience with the components, tools and instrumentation required to work on mechanical refrigeration systems. – 128-hour training course includes system charging processes; proper usage of vacuum gauges; recovery, recycling and reclamation or refrigerant and related EPA guidelines; calculating superheat and subcooling; pressure testing piping connections; and more. – Students are eligible to take the Universal Certification exam at the end of the course.

Visit the Workforce Training area of gtcc.edu to learn more. Or call 336-334-4822, ext. 53115.

MAKE FOOD SAFETY TOP PRIORITY SERVSAFE ® MANAGER

GTCC’s ServSafe® Manager training is designed to help food service industry workers understand all the food safety risks faced in the kitchen and ways to reduce them, allowing restaurant, catering and other food service businesses to keep kitchens, staff and customers safe. – The course covers a range of topics from the basics of hand washing to food-borne pathogens and other more complex topics. – Students are eligible to take the ServSafe® Manager exam at the end of the course.

Visit the Workforce Training area of gtcc.edu to learn more. Or call 336-334-4822, ext. 53115.

PUT YOUR BEST FOOT FORWARD EMPLOYABILITY SKILLS

This course is designed to help those who are seeking employment, transitioning back into the workforce, or taking their career in a new direction. As part of GTCC’s Human Resources Development (HRD) program, the Employability Skills course provides training on resume and cover letter writing, interviewing, social media and more. – Employability Skills is one of seven HRD classes available at GTCC to address the current and future needs of a constantly changing workforce. – Fee Waiver Eligibility – All HRD courses are fee-waived for qualifying individuals who are unemployed,

“underemployed,” or have received notice of layoff.

Visit the Skills Training for Job Seekers (HRD) page at gtcc.edu to learn more. Or call 336-334-4822, ext. 55057.

ACCESS EXPERTISE FOR YOUR BUSINESS SMALL BUSINESS CENTER

The Small Business Center is here to help entrepreneurs and business owners create more sustainable, successful, and profitable businesses in Guilford County, helping create more jobs along the way. – Free seminars and webinars designed and led by local entrepreneurs and business owners on key topics, providing information, resources, and tips that you can put to use immediately. – Confidential counseling for help refining business plans, developing financial statements and projections, marketing strategies, and other key functions. – Referrals to other organizations and individuals in Guilford County and the Piedmont Triad for additional business expertise.

Visit sbc.gtcc.edu to learn more. Or contact the SBC at 336.334.4822 ext. 62001, or sbc@gtcc.edu.

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Course Listings

Course Name Campus

AVIATION

Intro to Structures 3-week introductory course serves as a prerequisite to Manufacturing Core Skills (MCS). AII

Structures Assembly AII 9-week hybrid course with online and practical elements prepares students for industry jobs.

OCCUPATIONAL TRAINING (OT) - CAREER READINESS *

Working Smart NCWKS/O Part of the HRD series of classes. Focuses on self-awareness, self-management, work ethics, communication skills and problem solving.

Employability Skills NCWKS/O HRD series class. Focuses on job searching, building resumes, cover letters, interviewing, social media and being money smart.

Job Search Skills NCWKS/O HRD series class. Includes resume tips, cover letters, job applications, interviews, networking and online job searching.

NCRC National Career Readiness Certificate - Training and Testing NCWKS/O Work with an instructor to assess current skills, develop personalized training to hone your skills in preparation for NCRC testing.

Human Services Exploration: DSS NCFAST Income Maintenance Case Worker (part 1 of 2-part training) Phase 1 of a 2-part training program to become an Income Maintenance Caseworker at the Division of Social Services (DSS).

*fee-waived for qualifying individuals G

OT — QUICK CAREERS

Forklift Operator G/C 11-hour course taught by OSHA-compliant Instructor. A hands-on program covering every aspect of lift truck training.

NC Auto Safety Certification 8-hour course in rules, regulations and procedures for proper vehicle safety inspections, in preparation for state certification exam. J NC OBD II Certification 8-hour course meets training and licensing requirements for On-Board Diagnostic (OBD) Emissions Inspection Program by the NC DMV. J

Payroll Specialist 190-hour hybrid or online course teaching payroll policies, procedures, computation methods, financial reporting and more. G/O

Pharmacy Technician HP/O 96-hour in-person, online or hybrid course in assisting pharmacists in various important functions under supervision.

ServSafe ® Manager Training in food safety risks and how to keep kitchen staff and customers safe, in preparation for ServSafe® Manager exam. G

Spanish/English Medical Interpreter VAR Introduces principles and standards for professional interpretation as established by the National Council on Interpreting in Healthcare.

Accounting Specialist 190-hour hybrid course covering routine accounting activities. G/O

Activity Director-Basic 60-hour state-approved course in preparation to work in assisted living or skilled nursing facility. G

Apartment Maintenance Technician G Introductory or refresher course structured to the Certificate for Apartment Maintenance Technicians exam (CAMT).

DSS NCFAST Income Maintenance Case Worker (part 2 of 2 classes) Phase 2 of a 2-part training program to become an Income Maintenance Caseworker at the Division of Social Services (DSS). G

General Contractor Exam Prep G 42-hour course for individuals seeking to become licensed Residential General Contractors in NC.

HVAC/Refrigeration Technician 128-hour course introducing basic heating, ventilation, air conditioning and refrigeration processes for HVAC/R-related careers. G

AII = Aviation II VAR = Various Campuses J = Jamestown Campus HP = High Point Campus WMUMC = West Market United Methodist Church, Greensboro G = Greensboro Campus O = Online Only NCWKS = NC Works Center C = Cameron Campus Gib = Gibsonville Parks & Rec

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Course Listings

Course Name Campus

Introduction to Craft Skills for Construction 115-hour course designed as the foundation for construction trade careers, preparing individuals for entry-level construction work. VAR

Medical Receptionist VAR/O 205-hour hybrid or online training in medical office practice computer systems, medical ethics, terminology, medical filing, patient records, and more.

SHRM CP/SCP Exam Prep Intensive 38-hour program combining expert instruction with the SHRM Learning System ® . G

Welder Series of courses providing an introduction to welding basics, GMAW (“MIG”) and entry welder certification.

OT — COMPUTER TECHNOLOGY

J

Introduction to Windows 10 & OneDrive G/C Learn to navigate Windows 10, OneDrive and customize the desktop. Also learn to manage, search and organize files and folders. Basic introduction to MS Office.

Introduction to Windows 10 & OneDrive – Spanish G/C/O Learn to navigate Windows 10, OneDrive and customize the desktop. Also learn to manage, search and organize files and folders. Basic introduction to MS Office. Taught in Spanish.

Excel 2016 - Introduction G/C/O Learn to enter, edit, sort and filter data, write and edit formulas and apply basic formatting for legibility.

Excel 2016 - Introduction – Spanish G/C Learn to enter, edit, sort and filter data, write and edit formulas and apply basic formatting for legibility. Taught in Spanish.

Excel 2016 - Intermediate G/C/O Intermediate-level formulas, functions and calculations and 3D references.

WordPress – Intermediate G/C/O Learn to get the most out of the self-hosted version of WordPress and create feature-rich blogs and websites.

SQL Programming - Introduction/Intermediate G/C Basic SQL concepts as well as more advanced knowledge of CASE statements, subqueries and several other key functions. Introduction to Programming with Python G/C Basic concepts of computer programming using Python, a flexible, easy-to-understand programming language.

PC Troubleshooting & Repair I Hands-on class emphasizing the diagnoses and repair of personal computers. J

Amazon Web Services (AWS) Academy Cloud Foundations– New! Learn fundamental skills of cloud concepts, AWS core services, security, architecture, pricing and support. G/J

Google IT Support Professional Certificate – New! G/C This certificate program is designed to teach individuals the skills needed for entry-level IT support positions.

Photoshop CC Introduction to photographic enhancement techniques and terminology using Photoshop CC. G/C

Programming with Python Intermediate Intermediate computer programming concepts and techniques using Python programming language. G/C

CompTIA Network+ Certification Entry-level certification prep building on existing user knowledge and skill with fundamental installation, troubleshooting, repair, upgrade and configuration. C

CompTIA Security+ & Cybersecurity Analyst Instruction to build on your career in IT security to cover cyber threat detection and management, response and more. C

CompTIA A+: A Comprehensive Approach Training for entry-level IT professional career covering multiple aspects of CompTIA A+ certification.

OTHER OT COURSES

C

Commercial Driver’s License (CDL) Learner’s Permit Prep 24-hour course for preparing for the written learner’s permit test prior to enrolling in Truck Driver Training. J

Truck Driver Training Classroom and hands-on training in skills needed to pass the NCDOT’s CDL skills and knowledge tests.

Project Management Professional Set of courses in preparation for the PMP® certification exam, as well as leadership series courses. G

G

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Course Listings

OT — THERAPEUTIC MASSAGE

Therapeutic Massage The curriculum consists of 659 hours of classroom and clinical training that is designed to prepare students to practice as professional Massage Therapists in a variety of employment settings. J

Fundamentals of Massage Therapy Module I J 1 of 2-part program covering 659 hours of classroom and clinical training in preparation for the NC Mblex to become a licensed massage therapist.

Fundamentals of Massage Therapy Module II 2 of 2-part program covering 659 hours of classroom and clinical training in preparation for the NC Mblex to become a licensed massage therapist.

OT — ED2GO/ONLINE COURSES

J

Ed2go/Online Courses Online courses you can access anywhere, with a new session starting monthly with subject categories from computer applications to teaching and education. Courses run for 6-weeks. O

HEALTH CAREER TRAINING

Cardiac Monitor Technician Comprehensive certification course in preparation for functioning in acute healthcare settings. J

EKG Technician Training Program 2-month program covering 96 hours of training in preparation for national certification exam. G

Medication Administration Aide J/G/HP Course for active Certified Nurse Aides (CNAs) who are interested in working in skilled nursing facilities administering medications to long-term care residents.

Nurse Assistant (NA) 1 J/G/HP 202-hour program with classroom and clinical studies over 3 months, preparing Nurse Assistants to work in a variety of health care settings.

NA Training Refresher Course J/G/HP 48-hour course reviewing of the NA I theory curriculum and skills in preparation for the state written and skill exams, required for listing in the NC Nurse Aide I Registry. Phlebotomy Training Program Training in a variety of blood collection methods using proper techniques and precautions, as well as specimen handling, processing and accessioning.

PERSONAL ENRICHMENT

J

Chrismons WMUMC Learn to make Christmas tree ornaments depicting Christian elements.

Watercolor Fun, informative, stress-free class in elements and techniques of painting using watercolors.

Oil Painting Learn traditional techniques, still life painting and more using methods and materials unique to oil painting. G

G

Drawing in Color Basics of value, form and color theory in an informative, stress-free class for novices and advanced artists alike. G

Drawing on the Right Side of the Brain G Learn and practice the 5 basic skills of drawing in a fun, effective way, inspired by Betty Edwards’ best-selling book.

Basket Making Basic to advanced basketry techniques and terms, including dyeing and weaving with reed. G

Jewelry Making Design- Beginners G/J/HP Learn how to design, select materials and make your own necklace, bracelet and earrings.

Knitting for Beginners Learn to knit, purl, cast-on, pick up dropped stitches, bind off, and much more. G/J

Getting Paid with Your Voice Introduction to the growing field of voice overs for everything from audio books and cartoons to documentaries, commercials and more. G

American Sign Language (ASL) – Beginners G/Gib Learn to appreciate and respect ASL as a living, unique and wholly naturally occurring language, as well as communicating comfortably in a variety of situations.

AII = Aviation II VAR = Various Campuses J = Jamestown Campus HP = High Point Campus WMUMC = West Market United Methodist Church, Greensboro G = Greensboro Campus O = Online Only NCWKS = NC Works Center C = Cameron Campus Gib = Gibsonville Parks & Rec

Workforce Training & Personal Enrichment Guide 13