SUTD Career Guide 2020 by GTI Media Asia

SUTD CAREER GUIDE 2020

DESIGN YOUR FUTURE SUTD CAREER GUIDE 2020

MCI (P) 060/09/2019

PREPARING YOU FOR THE FUTURE

MESSAGE TO THE STUDENTS companies, e.g. Tilak Benith (Class of 2015 represented UBS, the Top 50 – World’s Most Attractive Employers (Universum, 2009 - 2019), and Reenu Thomas (Class of 2019) and Regina Lim (Class of 2019), who represented Salesforce, ranked first in Fortune’s 100 Best Companies to Work For in 2018 and second in 2019 (refer to Pg 11). With more organisations becoming more culturally diverse, and working across borders more common, intercultural competence is essential to being career ready. Interning in another country provides you with an opportunity to learn more about how to engage with people from different cultures and fields. Try leaving your comfort zone and be immersed in a cultural experience for 16 weeks! In recent years, there has been more funding from the government to encourage students to intern overseas, and CDC has sourced many of such opportunities for you. In Summer 2019, SUTD students interned at 14 different countries. Read about Jin Kind’s internship journey in Jakarta, the city that produces the most unicorns in Southeast Asia (refer to Pg 57), and Sarah in Israel, the tech powerhouse of the world (refer to Pg 58).

he turn of a new decade, a fresh beginning for some. Happy 2020!

As SUTD celebrates our 10th year milestone, we naturally look back at what we have achieved and what lies ahead in the next decade. What about you, as an individual? Are you also planning your career ahead? What are your plans for the new decade? Does your plan include being part of the disruptive yet exciting technology, 2020 and beyond...?

The Graduate Employment Survey (GES) captures information on how fresh graduates fare in their careers within six months of graduation and is also designed to provide trends data over time. I am proud to share that for four consecutive years since our Pioneer batch of graduates, SUTD has been leading in the overall employment rates and median gross salary (refer to Pg 13). As long as you start your career planning early and consistently and follow our checklist, you would be able to do as well as your seniors (refer to Pgs 18 - 19). Tap on the knowledge of our friendly and experienced Career coaches. They understand the employability principles behind job applications and will guide you on how to be strategic in the content of your resume and cover letter. Meet them so that they can also help you in understanding current market trends and acing your interviews (refer to Pgs 14 - 15). Wishing you the best in 2020 and the decade ahead!

How will 5G affect our lifestyle? Who are the big players investing in quantum tech? How will climate change transform tech? What lies beyond Artificial Intelligence? Read how Koh Kai Wei (Class of 2018), as a software engineer in GovTech, together with his team put forward greater innovations for Singapore. (refer to Pg 59). There are many companies which one can choose to work in. Would you want to work in companies which believe in investing in their employees? The Recruitment Talks, which Career Development Centre (CDC) organises, gives you a sneak peek into this. Alumni who are working in these companies came back to share on what attracts them to their

Angelvin C. Parma Head, Career Development Centre

SUTD career guide 2020

Hello undergraduates, your journey starts here.

Internship Programme 12-week programme Real, fulfilling work on projects Hands-on experience and exposure

Programme Benefits Turn your internship into a career opportunity Top performing interns will be accelerated through the application for our Graduate Trainee Programme or granted opportunities as direct hires.

Start learning immediately You will get the most from your internship, being assigned to a department and acquiring new knowledge and skills working on projects.

Expand your knowledge through structured training Learn the fundamentals of insurance through in-house training conducted by financial experts.

Hone your business acumen You will also learn from our very own Graduate Trainees, who will mentor you and enhance your development.

Maximise what you learn and make use of it You will get the opportunity to attend exclusive workshops that will bring you far on your future career.

Chloe Tan Human Resource

â&#x20AC;&#x153;

My internship at Income allowed me to gain invaluable insights and experience. As a member of the Talent Acquisition team, I interacted with people from both inside and outside the organisation, and the experience helped to hone my communication and interpersonal skills. The internship programme has a strong focus on personal learning, which encourages me to take charge of my work and to create opportunities for myself. Income has a highly collaborative culture and, my opinions are always valued and taken into consideration. Given my meaningful stint at Income, I decided to further my career with the company as a Graduate Trainee, which, I believe, will expose me to even more opportunities to learn and make positive contributions to the projects I am involved in.

Learn more at income.com.sg/careers/internship-programme

CONTENT

SUTD CAREER GUIDE 2020

INSIDE THIS GUIDE

Produced by

(Company number: 200301978M)

Preparing You for the Future 5

Meet the Career Development Centre

Start Your Journey with Us

Tailored for Freshmores!

Creating Job Opportunities for You

Graduate Employment Survey

Thoughts About the Career Development Centre

DESIGN YOUR FUTURE SUTD CAREER GUIDE 2020

MCI (P) 060/09/2019

Getting Ready 18

Steps to Graduation

Getting the Best Out of Your Internship

What Employers Are Looking for

Build Your Professional Network on LinkedIn

Personal Branding

What is Applicant Tracking System (ATS)

Strategies for a Successful Job Search

Your Career Tool Box! 32

Elevator Pitch

Crafting Effective Resumes

Writing Winning Cover Letters

What Should You Have in Your Portfolio?

Dress to Impress

Acing the Interview

Network Like a Professional

Handling Job Offers

Photography SUTD Photographic Circle Picture ME Student models Anwesha Biswas, Class of 2019 Russell Goh, Class of 2019 Lionell Loh, Class of 2020 Nashita Abd Tipusultan Guntaguli, Class of 2020 Sanjay Shankar, Class of 2020 Chan Luo Qi, Class of 2021 Kevin Wee, Class of 2021 Nurbaya Siti, Class of 2021 Yong Wen Xin, Class of 2021 SUTD Consultants Angelvin C. Parma, Jessica Chwee, Faith Lim, Davina Tham Editor Sarah Si

Design & production Amirah Azlan, Ili Zainal Advertising Ron Ong, Terence Teo, The GTI Media sales team Marketing & distribution Shirlyn Ting, Tang Weishan, Cheryl Tan Managing Director Isaac Hee

Preparing for Your First day

Comparing an MNC, SME and Start-Up

Do Internships Help in Landing Your Dream Job?

Alumni Speaks

Career Pathways A – Z

Jobs and Internships

SUTD career guide 2020

Special Thanks

Editorial Anne Grace Savitha, Sarah Si

Advice for Your Career Journey

1 Lorong 2 Toa Payoh #05-04 Braddell House Singapore 319637 tel +(65) 6294 6505 fax +(65) 6294 1043 www.gtimedia.asia

International managing director and co-founder Adrian Wood Printer Times Printer Pte. Ltd. 16 Tuas Ave. 5 Singapore 639340 © GTI Asia Pte Ltd, Jan 2020 All rights reserved. No part of this publication may be reproduced by any means including, but not limited to, photocopying or storage in a retrieval system in any form without prior written consent of GTI. The views expressed in the articles are those of the authors and their publication does not necessarily imply that such views are shared by GTI. Whilst every care has been taken in the compilation of this publication, the publishers cannot accept responsibility for any inaccuracies, or for consequential loss arising from such inaccuracies, or for any loss, direct or consequential, arising in connection with information in this publication.

PREPARING YOU FOR THE FUTURE

MEET THE CAREER DEVELOPMENT CENTRE TEAM Get to know the Career Development Centre (CDC) Team, who are dedicated to assisting you in your career journey.

First Row (L to R) Pang Zhi Yuan Internship for Master of Architecture & Overseas Internship zhiyuan_pang@sutd.edu.sg

Eleaner Loh Statistics & Admin eleanerloh@sutd.edu.sg

Melissa Png Local Internship melissa_png@sutd.edu.sg

Robert Gunawan Employer Relations robert_gunawan@sutd.edu.sg

Angelvin C. Parma Head, Career Development Centre angelvin@sutd.edu.sg

Second Row (L to R) Faith Lim Career Coach faith_lim@sutd.edu.sg

Jessica Chwee Career Coach jessica_chwee@sutd.edu.sg

Julia Tham Events and Operations julia_tham@sutd.edu.sg

Davina Tham Employer Relations davina_tham@sutd.edu.sg

Jazreel Lee Events and Operations jazreel_lee@sutd.edu.sg

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

START YOUR JOURNEY WITH US Graduate Employment Management System (GEMS) GEMS is an important and functional platform that you would use regardless if you are a Freshmore deciding on your pillar choice, a Sophomore or Junior seeking out for overseas internship or a Senior looking for full time job. The platform is packed with useful insights and resources to keep you updated on the hiring trends. More importantly, this is a platform for you to make an appointment with your career coach. Simply logon to this website (bit.ly/sutdGEMS) with your student ID and password to find out more.

Overview of GEMS Once you are in GEMS, you are ready to explore the features that GEMS has to offer. The menu bar on the left shows you all the features available. Simply click on each one of them to explore. On the Whatâ&#x20AC;&#x2122;s New dashboard, you have all the latest news and events that are happening. We have also included useful resources like Vault.com access where you can gain access to the write-ups and insights of many industries and companies.

Jobs and Overseas Internship Whether you are seeking an internship or full-time job opportunity, visit this page to stay up-to-date on available opportunities. Get to know who and what the companies are hiring for, and benefit from it, raising your awareness and filling any gaps in skills and knowledge you may have.

Career Events and Workshops Have you attended any on and off campus company visits and recruitment talks organised by CDC? Many of your peers who have attended found these sessions extremely useful as they have the opportunity to interact with the staff and hiring managers to find out more about the work culture and the different types of career prospect available to them! If you are still unsure of your own career path, sign up for one session now! Simply go to Career Events to check out the next series of events that we are organising.

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

A “date” with your Career Coach In 2019, about 850 appointments were made by students to visit their career coaches. That is equivalent to three students visiting the Career Development Centre on a daily basis. Beyond the usual resume critique or mock interview sessions, we encourage you to collaborate with the career coach to tap on his/her industry insight and strategies to kickstart your career planning. Still thinking if you should make a date with your career coach? It is time to shake off the thoughts that only “needy” students use the services at Career Development Centre.

Career Resources This section is packed with useful tips and documents if you need a final check or quick tips for your upcoming job or internship application and interview. Eg. How to answer “Tell me about yourself?” in a job interview?

Document Library We have uploaded the SUTD sample cover letter and resume here. Simply download it and edit! Yes, it is in Microsoft Word document. However remember, do not copy from the sample, or you may end up sending one that is almost similar to your peers. When you write your resume, do not forget to apply the AAA (Action, Amplify & Achievement) format that you learnt in UPOP!

Mock Interview It is increasingly popular for companies to run their first round interview online through platforms such as HireVue. Do get yourself familiar and comfortable through using the Mock Interview feature in GEMS to practice online interview for different job position. What is useful about this feature is that you can send it to anyone (Yes! including your friends/parents) and get them to provide feedback on your performance!

Career Finder & Explorer Have you ever wondered why you need more energy in doing something over the others? This is because we are all wired differently as our interests and values get shaped through our experiences. Career Finder helps you to identify your personality, which could give you a head start in deciding your career choice. Based on Holland’s Theory of Career Choice, you get to know where your personalities lie in the six areas; Realistic, Investigative, Artistic, Social, Enterprising or Conventional.

If you are always on the go, do not forget to download GEMS on your mobile phone or tablets. Simply go to Google Store or iTunes to download “Symplicity Jobs and Careers”.

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

TAILORED FOR FRESHMORES! Undergraduate Practice Opportunities Programme (UPOP)

ver the years, our flagship programme, UPOP, consisting an array of career preparation workshops has grown and developed. We now have two defined sets of workshops (UPOP Essential Modules and Advanced Modules) catering to the growing needs of our maturing cohort.

UPOP Essential modules and Advanced modules May to May (12 months) Term 1 to 3

Sep to Dec (4 months) May to Aug

Freshmore Event Freshmore Welcome Tea

UPOP Essential Modules • E01: Design Your SUTD • E02: Resume • E03: Interview • E04: Networking • E05: Presentation

I N T E R N S H I P

Jan to Apr (4 months)

Term 4

Term 5

Sophomore

Junior

Advanced Modules • Assessment Centre • LinkedIn Up • Art of Persuasion

Advanced Modules • LinkedIn Up • Storytelling • Case Interview

Events • Industry Night

Events • Career & Internship Fair • Forerunners

May to Aug

I N T E R N S H I P

Sep to Dec (4 months)

Jan to Aug (8 months)

Term 6

Term 7 to 8

Junior

Senior

Advanced Modules • Assessment Centre • Case Interview

Advanced Modules • Assessment Centre

Events • Industry Night

Events • Forerunners • Graduate Connect

UPOP Advanced Modules were strategically introduced for the rest of the academic years to enhance students’ career readiness. Advanced Modules often have smaller class size, thus registration is based on a first-come-first-serve basis and a nominal fee of S$10 is payable upon registration.

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

UPOP Essential Modules

E01 Design Your SUTD

E02 Craft your Resume

E03 Complete an online mock interview via GEMS

E04 Attend the Career & Internship Fair and submit a reflection on your networking experience

E05 Master the Art of giving persuasive presentations

Freshmore Welcome Session All students in the freshmore year are invited to attend the session at the start of Term 1 to have an overview of CDC services. From selecting your fifth row to deciding on an internship experience, you may approach your Career Coach to start planning for your future career. All students are required to complete the UPOP Essential Modules before embarking on an official internship.

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

CREATING JOB OPPORTUNITIES FOR YOU The Career Development Centre (CDC) holds various events throughout the year to connect you with industry professionals.

Recruitment Talks and Company Visits

areer search can be a daunting task. How do you identify companies and opportunities that align with your passions and skill sets, do the companies support career and personal development? You can discover answers to these questions through recruitment talks and company visits. Attending these recruitment events and visiting the company premises allow you to elicit critical information to secure your desired opportunities. Conducted throughout the academic year, these events also provide excellent networking opportunities with recruiters and hiring managers to create favourable impressions with potential employers across different industries.

Google recruitment talk

Typically held in a more relaxed setting, you can speak with the company representatives to get a sense of the work culture, understand different career pathways and sometimes the bonus would be scoring an interview! So look out for the weekly Friday E-newsletter and opportunities from CDC. See you at the next recruitment event! BlackRock recruitment talk

Tilak Benith, Class of 2015 came to share on his experience for UBSâ&#x20AC;&#x2122;s Graduate Programme

SUTD career guide 2020

Students were working on problem scoping and ideation at NinjaVanâ&#x20AC;&#x2122;s Product Manager Workshop

PREPARING YOU FOR THE FUTURE

Salesforce recruitment talk. Left standing: Reenu Thomas, Class of 2019 and Regina Lim, Class of 2019

Career and Internship Fair Regardless if you have started actively seeking career opportunities or mapped out a strategic plan in career search, SUTD Career and Internship Fair (CIF) is a fantastic place to gain exposure to your future career.

Shopee Recruitment Talk and networking over pizzas

CIF usually sees over 100 employers across diverse sectors on campus to offer you information on their internship and employment opportunities. Here are some tips in order to get the most out of CIF: 1. Make a list: research, strategise and map out the employers you want to speak with 2. Create your story: what makes you unique? What can you offer? 3. Engage! Stay open-minded and start conversations. Be authentic. 4. Follow-up: collect contact details of employers you are interested in to follow up with a polite email. While the employment market is becoming immensely competitive, career search is exciting because you have so many choices. Drop by CDC if you need to spruce up your resume before CIF. All the best!

A company visit to KrisLab where students turned digitally-driven ideas into reality

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

Industry Night Held in September, Industry Night is SUTDâ&#x20AC;&#x2122;s flagship networking event organised by Career and Development Centre for new industry partners across different sectors. Attend these events to practice and enhance your networking skills by speaking to participating employers. Ask questions and establish connections. Students who are able to engage employers will stand out from a sea of undergraduates with similar qualifications. Employers constantly highlight that they want to interact with students to learn about their interests and possible career options so keep your eyes peeled for the publicity to register!

Graduate Connect Your Senior year is hectic. Besides juggling Capstone projects and academic studies, you have to squeeze out time to secure a job before graduation. Planning ahead is key but if you are still keeping your options open before graduation, Graduate Connect is a targeted recruitment event in May to check out. The intended purpose of Graduate Connect is to place the graduating cohort in the limelight with employers who are keen to hire fresh graduates. More than 50 companies participated in 2019 Graduate Connect which generated more than 200 number of unique and exciting opportunities and job offers. More details to come in your E-newsletter!

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

CLASS OF 2018

GRADUATE EMPLOYMENT SURVEY Results from the 2018 Graduate Employment Survey showed that SUTD continues to maintain high overall employment rate and starting salaries of our graduates for the fourth year. The overall employment rate increased by 2.6-percentage points from 91.4% in 2017 to 94% in 2018. The median gross monthly salary in full-time permanent employment was $3,850 in 2018, compared to $3,700 in 2017.

94.0% Overall Employment Rate

86.0% Full-Time Permanent Employment Rate

Median Gross Monthly Salary #Follow-Up Survey on Class of 2015 ASD Graduates ASD

$4,000

Overall Employment Rate 95.1% $4,400

ISTD

$4,023

Full-Time Permanent Employment Rate 88.5%

$4,000

$3,800 ESD

$3,850

2018

$3,650

2017 $3,700 EPD

2016

Our graduates secured jobs in 78.6% of Singaporeâ&#x20AC;&#x2122;s key industries. Top hiring sectors include Information & Communication, Scientific Research & Development and Financial & Insurance

$3,600 $3,600

$3,200

$3,400

$3,600

$3,800

$4,000

$4,200

$4,400

$4,800

*The above results are based on the Joint Graduate Employment Survey conducted by SUTD and five other autonomous universities â&#x20AC;&#x201C; NTU, NUS, SMU, SIT and SUSS. #Data on Architecture and Sustainable Design graduates are obtained from a follow-up survey on 2015 Architecture and Sustainable Design graduates after they have completed their practical training.

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

THOUGHTS ABOUT THE CAREER DEVELOPMENT CENTRE Hear about how your peers have benefitted from our Career Coaches.

Ang Jia Ying

Brendan Lim

Junior in Engineering Systems and Design Class of 2021

Senior in Engineering Product Development Class of 2019

The session on Clifton Strengths Coaching was very helpful because I am now more aware of my strengths and how I can showcase them during my interview. I would like to encourage my school mates to visit the CDC office for a chat.

Faith is well articulated and helpful in advising regarding resume and career deciding factors such as current market trends and ways of presenting my skills and achievements.

Chok Hao Ze

Lin Xiaohao

Junior in Information Systems Technology Design Class of 2020

Junior in Engineering Systems and Design Class of 2020

The Career Coach was very patient in going through all the points in my resume and gave good quality career advices. She has also made many valid and logical points during the critique, allowing me to have a better understanding on what the industry I am keen in is looking for.

Jessica was friendly and very knowledgable, as she was able to give me specific pointers to improve my resume and cover letter. In addition, she also gave me good networking tips on how to reach out to employees and recruiters on linkedin.

SUTD career guide 2020

PREPARING YOU FOR THE FUTURE

Ainul Mardhiyyah Binte Mohamed Razib Junior in Information Systems Technology Design Class of 2020

Faith was friendly and very knowledgable, as she was able to give me specific pointers to improve my resume and cover letter. In addition, she also gave me good networking tips on how to reach out to employees and recruiters on linkedin.

Nguyen Thanh Dat Senior in Engineering Systems and Design Class of 2020

The session was helpful and informative. Jessica gave me clear insights about my issues when attending an interview and how to resolve them and ace it next round.

Nicholas Tan

Ong Zi Min

Freshmore Class of 2022

Engineering Product Development Class of 2021

The Career Coach shared with me on what went wrong in my previous interview and was able to point out accurately on the area of improvement. I am also looking forward to the upcoming mock interview practices and assessment centre workshops organised by the CDC office.

I liked how I could get a different approach and better understanding on what is it like in a job besides just conventional research. The Career Coach has introduced me to different means to connect with people already in the job such as through LinkedIn.

SUTD career guide 2020

SET YOUR CAREER GOALS ON OUR SOLID FOUNDATION

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CapitaLand Graduate with a presence across more than 200 cities in over 30 cities, Development Programme CapitaLand provides the global stage to take your career dreams to the next level.

• BUSINESS PARK, INDUSTRIAL & LOGISTICS • COMMERCIAL • INTEGRATED DEVELOPMENT & URBAN DEVELOPMENT • INVESTMENT MANAGEMENT • LODGING • RESIDENTIAL • RETAIL

Connect with us

WHY GDP

The CapitaLand Graduate Development Programme nurtures promising young graduates with less than two years of working experience for a rewarding, accelerated career journey. The holistic programme offers prospects for personal growth and development, with a comprehensive learning roadmap. Gain global exposure through job rotations to various real estate sectors and countries. You will also be actively involved in various aspects of our business, with opportunities to gain insights from CapitaLandâ&#x20AC;&#x2122;s senior management.

Think you have what it takes? We are looking for graduates with the right attributes, including:

LETâ&#x20AC;&#x2122;S START BUILDING

Leadership qualities Aptitude to articulate a vision and lead people toward achieving it Resilience Tenacity to thrive and perform under pressure Drive to succeed Enthusiasm to take on varied tasks with a desire to excel Team player Ability to communicate effectively and collaborate with others

Building People Building Communities

capitaland.com

GETTING READY

STEPS TO GRADUATION It is never too early to start planning for your career while you are still at SUTD. Here are the steps you should take to maximise your time at SUTD.

Freshmore Year: Increase selfawareness

2 Attend UPOP to equip yourself with career essential skills and focus on self-discovery

Do not miss out on the Freshmore Welcome Tea during Term 1

Get familiar with GEMS to schedule an appointment with your Career Coach, to be updated of available job positions and upcoming career events

Sophomore Year: Explore and identify professions of your interests

SUTD career guide 2020

6 Talk to people â&#x20AC;&#x201C; Your family members, friends, faculty and staff about the nature of their jobs

9 Attend the pillar information sessions to decide on the pillar you are interested in

Explore and be active in fifth row activities!

Update your resume with information about your academic projects, fifth row/ co-curricular activities, UROP, internship experiences and technical skill proficiency. Have your resume reviewed by your Career Coach

Attend Career and Internship Fair (CIF), Industry Night, Recruitment talks and career related events to gain insights into the various industries in the market and to network with potential employers

Explore external opportunities (Eg. Hackathon competition, volunteering and etc.)

Take stock on your values, interests, strengths, skills and area for improvement

Keep a lookout for the weekly eNewsletter every Friday and emails from the SUTD Career Development Centre for job opportunities!

You may opt for Global Leadership Programme (GLP), Undergraduate Research Opportunities Programme (UROP) during your first summer!

4 Go for internship during summer!

Setup your LinkedIn account and connect with alumni and HR via Linkedin. Identify and apply to companies which you would like to get a return offer from your internship

GETTING READY

Junior Year: Prepare for your applications

1 Eliminate areas you are not interested in and narrow down your research to focus on your TOP 3 industries

Make an appointment with your Career Coach via GEMS to discuss and explore the industries which you might be interested in

3 Understand the hiring timelines of your targeted industries and organisations and take note of the application requirements and deadlines

5 Take stock of your technical portfolio and resume before making an appointment with your Career Coach

Check out full-time job opportunities on GEMS at least once a week

6 Tailor your resume according to the industry and job functions which you are interested in

Senior Year: Be proactive and prepare for life beyond SUTD

Follow up and apply early for every job you are targeting as many companies and organisations review applications on a rolling basis

4 Send a thank you note after each interview, and follow up on your active applications

Start compiling your testimonials and reference name

Customize your resume and cover letter to each specific job you apply for, ensure it meets the requirements stated on the job description

10 Leverage on your network â&#x20AC;&#x201C; family, friends, alumni to search for job opportunities too!

Develop a 90-second personal elevator pitch

8 Book an appointment with your Career Coach for a mock interview to prepare for your interview

3 Book an appointment with your Career Coach for a mock interview to prepare for your interview

Once you have successfully secured your job, update your Career Coach and remember to participate in the Graduate Employment Survey!

6 Secure a job by March (6 months prior to graduation)

Participate in as many recruitment events (and Graduate Connect in May) if you have not secured a job

SUTD career guide 2020

GETTING READY

GETTING THE BEST OUT OF YOUR INTERNSHIP Internships may not be a bed of roses, but it is still serves as opportunities for you to learn as much as you can.

he days where university graduates are just about guaranteed a job upon graduation are long over. As competition continues to heat up, reliance on internships, co-curricular activities and volunteer experience to stand out is building. But one area prospective employers will almost immediately focus on is internships, seeing if you had applied the knowledge and skills picked up in the classroom to the real world.

SUTD career guide 2020

Know your company As an intern, it is important for you to get to know the company you are interested in working with as much as you can because you will be spending four months there. After all, you would want to leave a good record of what you have contributed and worked on during your internship. Read the job description on the company webpage carefully – it is crucial in determining whether you want to embark on the internship with the company or not. That said, be sure to find out what you may be assigned should your internship application be successful. Take a look at the company’s values as well as its vision and mission to get an idea of the company’s direction and whether your values are aligned with it. Find out if training and mentorships are offered, and if, as an intern, you are eligible for it.

Set personal goals Once you have accepted an internship, think of any personal goals you want to realise within that stint. Begin by asking yourself what defines your measure of success, then break them down into small, manageable chunks. For instance, if you are assigned the position of an engineer, your measure of success can be the quality of your work in terms of bugs discovered, efficiency and created shareholder value. By setting these goals and smaller targets, you set a direction to work towards. You will also have a sense of fulfilment with each small success. Furthermore, you will be one step closer to reaching that big personal goal of yours.

Treat it like a job As an intern looking to get a foot in the door to the workforce, it is imperative that you give your best and treat your internship like a job even as you allow the sense of responsibility and commitment to sink in. Get to know the company, the culture and your co-workers to familiarise yourself with the organisation and workload.

GETTING READY

Bring the right attitude You will face difficulties and hurdles the moment you step into your company of choice. You may make mistakes, however, be sure to own up and learn from them! Making mistakes is part and parcel of working life, so you should not let that hinder you from exploring new opportunities at work. Put in the effort to pick up new skills by converting colleagues from other departments to friends and learn from them. This way, you not only gain from senior colleagues, but also create the opportunity to leverage on untapped skills. Being adaptable and versatile also shows how fast you are willing to learn a new task and mingle with your colleagues. When you are able to adapt quickly in your work environment, you will come to greatly enjoy the work you do as well as the company of the people you see on a daily basis!

Build your network

Exit well

Whether you are undergoing your internship in your second or third year, networking is an essential skill to have. You will have the chance to meet people who may be your bosses one day, or co-workers who can recommend job positions through word-of-mouth. Start by getting to know your colleagues in your department, and from there, get introduced to other co-workers at your workplace â&#x20AC;&#x201C; on top of getting to know your company, you might even get to know other partners and important clients. The bottom line is that you should meet as many people in your company as possible as they can be your potential business partners, or bosses, in the future.

At the tail end of your internship, make sure you get your superiors to vouch for your skills, and perhaps write a recommendation letter on your progression or excellence in specific areas within your job scope. Use social media platforms such as LinkedIn to get your bosses and coworkers to recommend or endorse you for skills displayed or picked up through your tenure as well. While seemingly innocuous, they are actually important as potential employers are known to take a look at your LinkedIn profile to get a first impression of you. More than that, it can even serve as a decisionmaker as to whether they should hire you or not.

SUTD career guide 2020

GETTING READY

WHAT EMPLOYERS ARE LOOKING FOR We are living in a time of revolution – the market is changing, and so are the skillsets employers are looking for.

ccording to Oxford Economics’ Global Talent 2021, shifts in the global market structure are transforming business landscapes around the world and altering both demand and supply of talent as employers begin to look for new skills in employees. The paradox this has led the world to is abstruse: The International Labour Organisation has put the global unemployment rate at five per cent – a number that is expected to remain consistent to 2020 – but employers often cite an inability to find people with suitable skills for the jobs they are offering. Moreover, the global market is expected to adjust more as competition intensifies and technology continues to advance. As it sweeps through industries and adds another layer of complexity, firms will quickly switch hiring strategies as they turn their attention to the changing business landscape. Companies are now rethinking business models and strategies, and according to Global Talent 2021, 41 per cent of organisations around the world have either initiated a notable change and are presently in the grips of it, or have already undergone one. But this revolution also necessitates a shuffling in employee skillsets across all employment levels. In the future, employers will look for four fundamental qualities in candidates – agile and nimble thinking, digital skills, global skills and interpersonal and communication skills. While you need not master all these skills, the more you can offer, the more in demand you will be. A varied skill set will serve you well in your future career, and upskilling should be part of your drive for lifelong learning. These four skills can serve as the base you build more skills on top of – after all, it is never too late to start.

1 Agile and nimble thinking • Ability to deal with complex and potentially ambiguous issues • Innovation and creativity • A diverse thought process focussing on how different cultures, personalities and experiences result in dissimilar thought processes and opinions in others • Foresight and ability to prepare for numerous scenarios • Flexible

SUTD career guide 2020

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2 Digital skills • • • • •

Social media-savvy Data analytics Understanding of software and systems Coding, programming and development Digital design, management and analysis.

3 Global skills • Cultural awareness • Understanding of international business • Linguistic knowledge, complete with a wide-ranging lexicon and knowledge of language structure • Adaptable and able to work overseas • Ability to connect with and manage work relationships with diverse colleagues

4 Interpersonal and communication skills • • • • •

Relationship building and teamwork skills Brainstorming and co-creativity Ability to collaborate Networking skills Able to communicate effectively with a variety of cultures

SUTD career guide 2020

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BUILD YOUR PROFESSIONAL NETWORK ON LINKEDIN It does not matter if you are an undergraduate or a fresh graduate – it is never too early to create a LinkedIn account. Here are some steps which you can take to meet your needs in your job search on this platform.

Focus your attention If you are looking to join a particular sector or secure a certain role, LinkedIn is for you. Look through profiles of your desired companies and get to know the requirements for certain job vacancies. And sometimes, while clicking around, you can even get inspiration from other users by tracking their qualifications and career paths to see how they got to where they are now. Ask yourself questions much like: “What roles do I want to look at?” and “What am I trying to market myself as?” Answer these important questions to get a clearer idea on how to better frame your sentences and descriptions about yourself. When you have a surer picture about yourself and what you want, not only will it make for a more compelling LinkedIn profile, it will also make it easier for you to find the job that suits you best.

SUTD career guide 2020

Grow your network LinkedIn usually traces people who are in the same network with you. So the chance that you will find schoolmates, lecturers and professors alongside industry contacts made through internships and networking events is high. Moreover, as connections are able to give each other recommendations and endorsements for skill sets, you can look to raising your credibility on the platform. Furthermore, employers have been known to take recommendations on LinkedIn profiles to consideration when choosing candidates for a position.

Maintain relationships with your connections Remember to always keep in contact with your connections on LinkedIn. Begin by adding connections if you know them personally or through a career fair or networking session. You can also add inspiring figures in your field as well, and follow and comment on their articles or posts to stay updated on market trends and activities. If you have connected with one of your online network on LinkedIn without meeting in person, maintain the relationship by meeting them at specific events if possible and take the chance to get to know them and vice versa.

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Get the ball rolling in your conversation by talking about their achievements or opinions on an issue to draw their notice and get them to look out for your articles and posts as well.

Market yourself Personal branding plays an important role in your LinkedIn profile, so be sure to highlight your current skill set and ensure the short description about you helps others to get a better idea of who you are professionally. It is important for employers and your network to know how you utilise your skills for certain projects and assignments, so if you speak two languages, describe how your second language helped you gain insights into a regional market. When you are able to showcase this talent in a professional

environment, employers and recruiters will likely see it as an advantage. Getting certificates from online courses such as Coursera is another great way to supplement yourself with knowledge from different areas. So, for example, if you have studied, or are studying, engineering, and take up a course on financial markets, potential employers and recruiters will be impressed that you are willing to learn something new that could benefit you in a completely unrelated field..

Make it easy It is important to state your areas of expertise and interests when looking up job-seeking opportunities on LinkedIn so recruiters or potential employers who think you are a good fit can quickly approach you. Add your e-mail on your profile on LinkedIn â&#x20AC;&#x201C; along with a link to your online portfolio if you have one â&#x20AC;&#x201C; so recruiters and clients who want to contact you can do so with minimal fuss.

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PERSONAL BRANDING What makes you special?

reating and crafting your personal brand can be seen as a baffling undertaking better left to the rich and famous, like Angelina Jolie and Robert Downey Jr. After all, even Beyoncé needed a few years, several albums and world tours before defining herself, her brand, and becoming one of the most powerful and influential woman in the world! But in our increasingly individual world fuelled in part by the development of social media, questions like “What makes me unique?” and “What can make me stand out when I start job hunting after graduation?” are coming more and more to the forefront. The truth is that a personal brand is for everyone, and every brand is unique in its own way. From today, shape yours based on your unique skill set and values!

Define yourself You may not know what you want in its totality, and that is completely fine. So what you can focus on first is the message you send out to others over social media. Clean up your accounts and remove anything that does not fit in with the branding and image that you want for yourself. Those old Facebook entries on how Justin Bieber shook your life and turned it upside down may have been relevant before, but it certainly is not now. Cleaning up can be tough and tedious, even if you barely maintained a presence on social media. But there is always a chance that a picture, post or comment from years ago can come back to haunt you.

SUTD career guide 2020

As you clear up any negative traces of yourself across social media and the internet, figure out what you want and truly believe in. Ask yourself questions such as “What kind of job can make me happy?” and “Will I take a job that can pay me better than a job that reflects my interests?” No matter what decision you come to, put in the effort to meet like-minded people who not only share the same idea or vision, but also aspire to grow progressively. For example, if you believe in leading an organisation for a good purpose, look to taking leadership roles or take up leadership programmes to hone your skills even as you network.

Showcase your talents and interests After cleaning up and starting on defining yourself, turn your attention to your talents and interests. Take some time out to reflect on them – they have a hand in making you unique, so be willing to nurture and invest in them if you want to use them in your career. Do not be afraid to take courses and professional classes to enhance your current skill set; when you work with your talents and interests in a job that acknowledges them, it is naturally easier for you to showcase your flair.

Mix the Personal and Professional If you are not reaching out in a way that your network can engage with and relate to, you have lost your audience. Identify potential recruiters and employers before communicating and connecting on a personal level with strategic and prospective employers. Present your professional views on an industry development one day, and perhaps an image of your guitar and some musical notes on another. No one needs to know what your lunch looks like, but by mixing your personal and professional lives carefully, you can develop an approachable aspect to your personal brand. As you are doing this, you are building your presence and credibility online. But work offline as well and start attending career fairs and networking events. Stay consistent with your newly formed personal brand and maintain a clean, professional image while leaving good first impressions on recruiters and employers – they will be able to recognise you very quickly after that.

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Choose a role model and live your brand Pick out a figure or chief executive officer (CEO) with a strong personal brand and emulate them – perhaps Oprah Winfrey if you see your personal brand as a strong influential voice in the future, or Alan Mulally, Ford’s most brazen CEO, if you foresee yourself bringing change. After selecting a role model, live your personal brand. It is difficult to separate your brand from your personal life – it should be with you anytime and everywhere – so meld it into your lifestyle. You will soon grow into this new personal brand.

Recognise your achievements and legacy Achievements and awards give us a sense of pride and happiness. Start by marking milestones gained through childhood to university and demonstrating leadership qualities, winning competitions, or even hosting grand events for your university society or club. But on top of that, awards are also physical and evidentiary proof of your skills and knowledge in a certain area, and can shed light on what you really want in a career. They can prove your tenacity and discipline, but more than that, it is part of the legacy you leave in your personal branding.

Personal branding is a lifelong project that constantly changes direction as you continue to evolve and grow as a person. There are no hard and fast rules to follow when crafting yours, but these general guidelines can keep you from getting lost as you take your first steps. But always keep in mind that creating the right brand for yourself will not only boost your profile in your chosen industry and position, it can make the difference between “Who are you?” and “Thank you for your time, and for being here.”

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WHAT IS APPLICANT TRACKING SYSTEM (ATS) Your resume may never make its way into human hands thanks to the Applicant Tracking System. What is next?

n this competitive job market, landing an interview can be tough enough if you do not have a professional network you can leverage on. Add in an Applicant Tracking System (ATS), and your resume may end up in the trash or so far down the list recruiters never get to it. This prospect is incredibly harsh, especially for fresh graduates, but in a time when applying for jobs is easier than ever before with the internet, top employers hiring for numerous jobs are unable to keep up with the volume. Now, almost all large and multi-national companies use an ATS to screen candidates, with a rising number of smaller to medium companies doing the same.

How it works

Format your resume

Typically, when you apply for a position online, your resume does not go directly to a recruiter or hiring manager. Instead, it goes to an ATS for processing, where keywords in the job description are matched to words typed out on your resume before it is ranked and passed on for human review. While some newer systems are able to take synonyms into account, some companies still utilise older, exact-match systems, and top candidates have been known to slip through the cracks. In other words, if you want to get noticed, you will need to beat the bot. Fortunately, that is not too hard – you just need to tweak and customise your resume and give the software exactly what it wants.

While sprucing up your resume can tell a potential employer a lot about your creativity, ATS looks out for simple resumes that conform with their programming. Use fonts like Arial – a fancy font will cause ATS to reject your resume as it cannot read it – and remove all logos and pictures. Stay close to a standard format and leave out headings like Publications and Affiliations; they will only confuse ATS. Instead, include more common headings like Professional Experience, Skills, Education and Qualifications, among others. Finally, before submitting your resume, ensure it is in Word format rather than PDF. Although ATS can read and process PDF, it may miss out on some keywords.

SUTD career guide 2020

Use key words and phrases Go through the qualifications listed and implied in the job description carefully and swing by the company website to check if a more detailed description is available. If the job description is too vague, clarify your doubts by reaching out to recruiters Do not be afraid to approach your Career Development Career Coaches for help. Thereafter, draw up a list of key words and phrases and assimilate them into your resume. Use critical key words and phrases more than once, but try not to use them too much. Customise your resume for each job you apply for with as many key words and phrases you have identified in the job description, but make sure your resume still flows well.

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Check your spelling and optimise your resume After going through your resume relentlessly to weed out any spelling mistakes, use spell-check. After that, ask another person to go through your resume before sending it in. While the human eye can at least figure out what you are trying to say, misspelled words and all, ATS will just throw your resume out. Moreover, if you consider the fact that if your resume passes ATS, it will still land in human hands and be subjected to the ever-critical human eye, this is actually a good opportunity for you to get some good resume practice or have your career coaches at Career Development Centre to critique it. Optimise your resume and make it such that it will end up on the hiring managerâ&#x20AC;&#x2122;s desk.

Go around ATS. Literally Frankly, the best way to beat ATS is to go directly to a human. While you will still be bound by the companyâ&#x20AC;&#x2122;s hiring practices and may be required to apply online, it will not hurt to send your resume directly to a hiring manager with a brief note on why you are the best person for the position you are gunning for. Put a high priority on networking, on top of potentially sending your resume straight to the right people and completely beating ATS. Having supporters inside the company rooting for you can greatly boost your chance of getting the role you want.

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STRATEGIES FOR A SUCCESSFUL JOB SEARCH Many say job-hunting can be a long and tedious process. But it need not be.

hile there is no hard and fast period of time to determine a successful job search, searching for the right one can take a while. Here are some tips to make your search successful.

Build your brand Making a name for yourself will distinguish you from others. So, for instance, if you have a knack for photography, start by learning the ropes before covering events where you can take the opportunity to showcase your talent. As you continue working, you will find yourself striving to add your own unique touch to your work, so continue to tap on your passion to improve your skills! But remember to maintain a portfolio to show recruiters and employers your accomplishments and how serious you are about developing your talents. Daniel Loo, Senior Manager of Talent Acquisition at Changi Airport Group shared that jobseekers and graduates need to be fully aware of their unique strengths and talents, as well as what they are most passionate about. “During an interview, one needs to be able to articulate personal stories that demonstrate their unique qualities, and aim to connect intellectually and emotionally with the interviewer to leave a lasting and memorable impression,” he said. “If you do get anxious during the interview, try pulling out topics that you truly care about. More often than not, I find myself deeply engaged whenever I ask interviewees to share with me the last book they have read, which is a good place to start.”

SUTD career guide 2020

Start early It is advisable that you start your job hunt early – especially if you have an idea about which field you want to go into so you can prepare the necessary documents such as recommendation letters from credible sources or someone already in that field. Others, on the other hand, may have a rigorous application and recruitment process that requires the submission of different documents at various stages, such as a cover letter expressing interest in joining and contributing to the company. Do your research early and put your thoughts down on paper before beginning your hunt in earnest. If the position you are interested in is in a different field altogether, there is no need to panic. In fact, it is actually quite normal. But keep in mind that this shift may require additional qualifications and certifications.

Do not waste time Time is of the essence when you are unemployed. Every single minute is valuable and the more you wait for companies to respond rather than applying elsewhere, the less time you will have to gamble. Rather than waiting aimlessly, use that time to gain new insights or read up on materials, among other activities.

Alternatively, you can take advantage of online courses and earn yourself a variety of certificates, building your technical skills, forums, and webinars. If that does not interest you, look into delving further by choosing an elective that is relevant to the industry which you are keen in. These will show your willingness to develop yourself, as well as prove your commitment to expanding your knowledge to potential employers.

Use LinkedIn An active LinkedIn profile is a must for jobseekers and people in the workforce alike, and some recruiters have even shown a preference for candidates based on their LinkedIn profile. More than just acting like a resume and displaying your education background, co-curricular activities and achievements from your schooling days right up to university, it also connects you with those you shared your university days with, and others you may have met over your internship(s). In addition, your internship supervisors can endorse your skills and give recommendations based on your work performance. You will also get the chance to connect with employers from other companies and familiarise yourself with their opinions of employability, work culture and general topics like climate change. Reading these articles will not only give you a glimpse of a potential employer’s mind set, it can also give you the chance to bring yourself up-to-date on current issues and the latest trends in the job market.

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Have a flawless resume Your resume is the first chance employers will get to know you. Thus, what you list sets a first impression on the minds of recruiters and employers, showing the skills you have and where your passion truly lies. Highlight skills and always insert positive verbs such as “achieved,” “completed,” “recorded” and “won” to show that you have successfully completed a programme or won a competition to give employers a clearer picture of what you want. When you present a positive picture of who you are and the talents you have nurtured through university and your internship(s), you can portray a profile of a competent jobseeker.

Be a good researcher An ability to conduct your own research is an important trait you need to have before applying for any desired job – find out more about your desired company first before vying for offered positions so you have a clear idea on the type of company it is and whether you will find the job suitable or not. Look out for insights on company culture and benefits by reading reviews from previous employees, but also take note that while this feedback is not an exact barometer of the company, it gives you an idea on how the company functions and what they value. Moreover, good ground work and research will reflect your enthusiasm and initiative to the employer while demonstrating your seriousness about the role and your career. “Visit the company’s website, browse social media and LinkedIn, read up on relevant articles to get to know the industry and its competitors better, and tap on your connections and network to find out more, Ashlyn Yam, Assistant Manager, Talent Acquisition, Changi Airport Group, emphasised. “It is then good to dive deeper and try to find out more about the company’s culture and the role that you are interested in.”

Leverage your network Connections and relationships play a significant part in the job-hunting process, so do not undermine or lose contact with anyone, be it your university lecturers, seniors, or even part-time employers. They have their own networks, so they can help you enter the job market. Apart from seniors and past lecturers, keep in mind that any new connection you have made – whether through a networking event or exchange programme – is essential as they might recommend you to prospective recruiters. Keep in touch with your lecturers, facilitators and peers in university and, who knows, they might spot an opportunity for you!

SUTD career guide 2020

YOUR CAREER TOOL BOX!

ELEVATOR PITCH If you want to make a stellar first impression, a good elevator pitch is essential.

“W

hat do you do?” and “What is your background?” are questions commonly put out when meeting someone new, and from there, you have less than a minute to give the best impression of yourself. But how can you promote yourself in that timeslot?

This is the premise the elevator pitch relies on. Most commonly associated with entrepreneurs, elevator pitches can be used anywhere, but have the potential to be particularly effective in formal events such as career fairs, networking sessions and interviews.

You have 90 seconds An elevator pitch plays on the scenario of you coming across an influential person in an elevator. Because time together in an elevator is incredibly limited before arriving at your designated floors, you need to effectively and efficiently market yourself in that time to create the possibility of being invited to a second meeting. A good pitch usually does not exceed 90 seconds – a minute and a half – and some are even as short as 60 seconds. Keep yours concise enough that you do not rush through – though this also means that you have to carefully select what “bite-sized” information you want to include in your pitch. Keep in mind that an elevator pitch is not a sales pitch; it is to show how your skills can benefit a company, so keep customising yours according to the needs of different firms. Keep practicing, and in time, you will master the delivery of your pitch as well as the ability to tailor it on the fly.

SUTD career guide 2020

Summarise yourself It is not as easy as you think to summarise yourself, and many are left hesitant and floundering when suddenly thrust into the spotlight and asked to talk about themselves. Before you begin working on your pitch, choose a theme for your pitch and stick to it. For instance, if you are interested in an engineering position, your theme should revolve around your technical and numeracy abilities, as well as your skills in communication and teamwork. Also, keep in mind that recruiters are not interested in hearing about your favourite foods and hobbies when they ask you to tell them about yourself. They are very invested in learning about your internship or work experience, your academic background and reason(s) behind applying for the position. As such, about three-quarters of your pitch should be dedicated to your academic background and work and internship experience.

YOUR CAREER TOOL BOX!

Practice, practice, practice Do not just bundle all your points into a vague statement about where you studied and completed your internship, though! Instead, formulate a sentence or two about yourself and your background before choosing an anecdote or experience – either personal or professional – to complement it and tell your audience more about your professional skills and interests. Be brief but not boastful – your pitch is much like a teaser. Although the person you are speaking to knows nothing about you, you are not looking to tell them everything in a minute and a half or less; you are looking to pique their interest in you as simply and clearly as possible. Any talk about your skills can come later.

A big factor in mastering and crafting a successful job pitch is the practice you are willing to put into it. Make it a point to practice and keep practicing your pitch until you can express it clearly without faltering or stammering. Go over your pitch again and again; have you forgotten to mention an achievement? Are you emphasising your skills enough?

Some key elements your elevator pitch needs: • Keep it brief but detailed • Make it as clear and concise as you can • Be natural • Add quick anecdotes • Rehearse and practice • Adapt and customise it according to your audience and occasion.

When practicing, find a friend who is willing to help you and practice on him or her and ask if you sound clunky, nervous or awkward. Continue practicing until you sound natural and not rehearsed. After that, find your Career Coaches and ask if they can simulate potential situations so you can practice and improvise if the situation ever calls for it.

Instead, as a competent jobseeker, you should bring attention to your goals and your call to action. Be concise about what you are looking for and can offer the company in return.

SUTD career guide 2020

YOUR CAREER TOOL BOX!

CRAFTING EFFECTIVE RESUMES Resumes serve as the first impression that you give to hiring managers. In order to stand out among other fresh graduates and applicants, you need to draw the attention of recruiters at first glance by highlighting your skill sets and career ambitions.

Customise each resume you send out

When applying for a job, understand the specific role you are looking at and know what makes you unique. Figure that out and customise your resume by reorganising your skill sets and experiences to make it more relevant and particular to the role and company you are applying to. But before doing so, conduct your own research on the firm and get to know what core skills are needed for the role. If you are tailoring your resumes for different companies, look through each one carefully before sending them. You do not want to send the wrong resume to the wrong company!

Highlight your skill sets and areas of expertise

Resumes are typically filtered based on keywords or based on specific skill sets needed for roles as hiring managers do not have the time to go through each resume in detail. So if you are looking at an architectural role and want to add your internship experience to your resume, use a line to highlight the key areas of expertise in which you gained skills in communication, design teamwork, Sketchup and visualisation, amongst others.

Include relevant experience

You do not have to leave out shortterm gigs, internships or co-curricular activities related to the role you are applying for. So, for instance, if you have participated in an exchange programme or youth development project, you can add them to your resume as well. Be

SUTD career guide 2020

INFO Skills related to IT are highly valued, so if you have pursued your interests in that area, state the certificates you have attained or the courses you have attended.

sure to point out that in the course of the programmes and projects you were involved in, you may have uncovered leadership qualities even as you broadened your knowledge. If you attended courses and programmes to instead enhance your awareness and encourage contribution through environmental projects, corporate social responsibility, or cross-cultural fluency, put them down too; though they may not necessarily match a particular job description, most of the skills you would have picked up are transferrable. If they are not, they are still valuable as they can be used in an unrelated field.

Use numbers and details to show your accomplishments

Illustrate your proudest moments in numbers and figures in your resume. Not only are they powerful in conveying your growth and achievements, whether in a position of leadership or competition, it also sets it apart from the sentences and words used. So, for instance, if you managed to boost your societyâ&#x20AC;&#x2122;s attendance by 50 per cent during your tenure as the president, add it to your resume to not only show your perseverance in achieving your goals, but your attention to detail. When numbers and figures are used, hiring managers can get a clear sense of your capabilities through proven examples. As such, try to list out statistics and details in your resume so that employers know that you are serious in pursuing what you set out to do and realising them.

Draw attention to your strengths and interests

Prospective employers want to gauge your level of contribution to the role you have applied for. In addition, they also want to get to know you as a person and how to tap on your strengths in the future. For example, if you have mastered a second or third language and have a keen interest in a particular geographic market, your skills can prove useful in the companyâ&#x20AC;&#x2122;s future expansion plans. Besides showcasing your academic and co-curricular achievements, reveal the areas you are passionate about as well as your interests at the end of your resume. Participation in sports and competitions show that you are not only disciplined, but that you are also a good team player with effective communication skills. On the other hand, mastery of a musical instrument indicates your creativity.

A quick checklist for an effective resume Tailor your resume according to the role you are applying for and industry Highlight your skills and experience most relevant to the role Treat the job description like the holy grail. Conduct your own research on the role and understand what is expected It is best to keep your resume to one page Make sure the font size is anywhere between 11 and 12, with easy-to-read typefaces such as Calibri and Arial.

YOUR CAREER TOOL BOX!

Sample Resume Name as header Centralise, enlarge and bold your name so that it is the first thing recruiters see. You can use font size 14 or 16 for your name.

Kiera Moo

Email: kiera.moo@sutd.edu.sg, Mobile: 9234 5678 Por olio: h p://kieramoo.com, LinkedIn: www.linkedin.com/in/kieramoo

EDUCATION Singapore University of Technology and Design (SUTD) • Bachelor of Engineering (Engineering Systems and Design), Honours • Focus Track: Business Analy cs, GPA 4.10/5.00, Expected Magna Cum Laude • Expected Date of Gradua on: August 2019

Singapore May 16 to Present

Zhejiang University (ZJU), Asian Leadership Programme Hangzhou, China • Developed cross cultural communic on skills through interac on with the Chinese professors May 17 to Aug 17 and classmates during daily lesson discussion. • Brainstormed and conducted market research on the types of wireless charging chairs for the China market, ideated and developed 2 func oning prototypes within a budget of $1000. WORK EXPERIENCES Wangz Digital Sol ons Beijing, China Data Anal cs Intern May 18 to Sep 18 • Analysed data collected from the performance of all 8 departments of the client, successfully proposed solu ons for the client to reduce annual expenditure on staffing by 25%. • Developed an internal manpower scheduling system for the team of 100 using Visual Basic Applic on (Excel) to generate a graphical view of the team’s availability and automate the upda ng process for b er alloc on of projects and resources. Soaring Heights Pte Ltd Singapore Finance Intern Dec 17 to Jan 17 • Implemented online tracking tool to monitor billing and invoice which led to 30% improvement for onbilling. • Marketed and pitched ideas to client with 2 senior analysts, successfully secured the deal with a profit of 10%. • Conducted User Acceptance Test for 100 end users in 5 offices in Singapore, Indonesia, Vietnam and Thailand, received pos ve feedback from all users. ACADEMIC PROJECTS & EXTERNAL COMPETITION BikeCLub Singapore Team Leader Jan 18 to Apr 18 • Led a team of 5 to work with BikeClub, to analyse their data, provide correla ons and insights to improve and op mise their produc vity, efficiency and services. • Programmed using R language to a ain the correla ons and regression models, Python to generate Excel, SQL to organise the data provided for a clearer analysis and Visual Basic Applic on to compile and present the findings in a concise manner. UBA Business Case Challenge Singapore Student Analyst Sep 17 to Nov 17 • Designed survey ques ons for the targeted audience, analysed responses from the 100 respondents to determine the financial literacy of young working professionals between 25 to 35 years old. • Presented research findings to a panel of 5 judges by proposing the use of new media and mobile applica ons to enhance the user experience and financial awareness of target audiences. EXTRA-CURRICULAR Overseas Community Involvement Programme Chiang Mai, Thailand Project Director Dec 17 to Jan 18 • Spearheaded a team of 25 student volunteers and executed an inaugural 3 weeks overseas community outreach project to enhance the living condi on of over 400 underprivileged children in rural Chiang Mai. • Secured SGD$5000 in sponsorship funds from 5 companies and organisa ons, through mu ple me ngs and discussions with company staff. ADDITIONAL INFORMATION • Proficient in AutoCAD, 3D prin ng, Arduino, Raspberry Pi, VBA (Excel) • Proficient in Micro Office, MS Excel (Advance Skills), MS Project • Fluent in English and Mandarin (Both spoken & wr en) • Enjoys sports and outdoor

For the rest of the resume, you can keep to a font size of 10-12.

Additional links If you have an online portfolio or a LinkedIn profile, you may add the links to your resume for your recruiter’s reference.

Overseas experience Make your application stand out by including overseas experiences such as going on an exchange programme or internships.

Keep it concise Make use of verbs to highlight your skills and competencies. Keep it informative and relevant, yet concise.

Be results-oriented Use objective and quantifiable means to prove your results. You may use the AAA framework: Action + Amplification = Achievement

Highlight your co-curricular activities Recruiters look for wellrounded individuals who have actively participated in cocurricular activities. Pick your most impressive activities, such as those that provided an invaluable experience or those where you contributed significantly in.

Technical expertise State the programmes that you are proficient in and highlight those that you have advanced skills in.

QUICK TIP Do not create your resume at the last minute! On occasion, application deadlines are brought forward due to overwhelming response. Although first impressions may not mean everything, they do matter to a certain extent. Recruiters value well-crafted resumes as they are the mark of applicants who can communicate strategically and succinctly!

SUTD career guide 2020

YOUR CAREER TOOL BOX!

WRITING WINNING COVER LETTERS Your resume looks good – now, it is time to impress recruiters with a well-written cover letter.

ather than being a summary of your resume, a cover letter should serve to substantiate your skills and experience to increase your chances at landing the job interview.

Customise your letter Like resumes, cover letters should be tailored to fit a certain industry, employer, and position applied for. To that end, be sure to conduct sufficient research prior to writing the letter and look up relevant information about the nature of the industry and its current trend and updates. For instance, if a traditional sector is going through a technological update, you may want to highlight how your skills and knowledge in technology can benefit the employer. Next, read up on the prospective employer and role you’re looking at; this will help you align your skills and expertise with what they are looking for. The cover letter is an opportunity for you to showcase your abilities, so use appropriate verbs and terms on how your skills can be applied.

Proofread Before sending your cover letter out, go through it a few times to ensure it flows well, offers grammatical coherence and carries no spelling mistakes. You should also make sure that your letter is only one page long and devoid of fillers or repetitive points. Moreover, if you want tips for improvement or need a new pair of eyes to go through your cover letter, do not be afraid to approach your Career Coach.

SUTD career guide 2020

The ideal cover letter template Your Your Your Your

Name Address Mobile Email

Date. The Hiring Manager’s Name His/Her Job Designation His/Her Department Company’s Name Company’s Address Dear Mr/Ms XXX (Hiring Manager’s surname), Application for position of xxxxxxxxxxx First paragraph • State the purpose of your letter and where you found the job opening • Short-introduction of yourself • Show genuine knowledge by researching on the company, speaking to someone who is working in the company • Tell the recruiter why you are keen to work for this company and not another one. Second paragraph • Highlight some of your most significant and relevant skills and knowledge • Provide examples to give credibility • The key is to show the recruiter that you possessed the right skills and knowledge and you are a good fit for the position. Last paragraph: • Thank the recruiter for considering your application • Request a face-to-face interview • Indicate your email and mobile number • End positively. Yours sincerely, Your Name

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The ideal cover letter template

Kiera Moo ABC Road, S321123 Mobile: 9234 5678 Email: kiera.moo@sutd.edu.sg 23 September 2018 Mrs Krystal Jean HR Manager Human Resource Department XYZ Company WWW Road, S654321 Dear Mrs Krystal, Application for position of Data Analyst I am writing to express my interest in applying for the position of a Data Analyst in XYZ Company. I am expected to graduate from Singapore University of Technology and Design (SUTD) with a GPA of 4.10/5.00 in August 2019. My interest in XYZ Company grew after I spoke to Mr Chris, Vice President of your company during the Industry Networking Night on 12 September 2018. South East Asia has been having sustainable growth for the past three decades and I am impressed by the leading presence and foresight of XYZ Company in engaging this growing economy. I am excited to be part of this great team that provides solutions through 19 industry groups in five operating groups. As a data analyst intern at Wangz Digital, I analysed data collected from the performance of all 8 departments of the client, and successfully proposed solutions for the client to reduce their expenditure on staffing by 25%. I also independently coded the internal manpower scheduling for the team of 100 using Visual Basic Application (Excel) to generate a graphical view of the availability of the team and automate the updating process for better allocation of projects and resources. This resulted in an overall 15% increase in the efficiency and output drive of the team. In my 3rd year in school, I led a team of 5 members to work with BikeClub, to analyse their data, and provided correlations and insights to improve and optimise their productivity, efficiency and services. I programmed using R language to attain the correlations and regression models. I used Python to generate Excel and SQL to organize the data provided for a clearer analysis and Visual Basic Application to compile and present the findings in a concise manner. BikeClub was pleased with the analysis and solutions proposed. In addition to my outstanding academic records, I have been serving actively as the Director for a 3 weeks overseas community outreach project to enhance the living condition of over 400 underprivileged children in rural Chiang Mai. I led a group of 5 committee members to source for sponsorships, and successfully secured SGD$5000 from 5 companies and organisations through meetings and discussions. I am confident that the skills and knowledge gained during my time in SUTD will make me a suitable candidate for the position in XYZ Company. Thank you for taking time to review my application. I have attached my resume for your consideration. I look forward to a face-to-face interview with you to discuss my suitability for this position. I can be contacted at 9234 5678 or kiera.moo@sutd.edu.sg at your convenience. I look forward to your positive reply. Thank you. Yours sincerely, Kiera Moo

SUTD career guide 2020

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WHAT SHOULD YOU HAVE IN YOUR PORTFOLIO? Create the perfect portfolio for your job hunt.

hen talking about job hunts and applications, three basic items first come to mind; a resume, cover letter and job application form. But are these enough to make you stand out in a crowd? Competition in the job market can be stiff, and if you are applying for a highly coveted position with a popular employer, you will have to go the extra mile to prove yourself and secure the job. One of the ways you can realise this is to submit a portfolio that shows your strengths in the right light and calls attention to the skills you have that are relevant to the role.

SUTD career guide 2020

What is a portfolio? A portfolio is an assemblage of materials detailing your achievements, experience, skills and qualifications. Written content is the most common medium used in portfolios, though you can add in projects, drawings and videos as well.

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Explaining your work

What do I put into my portfolio? As your portfolio is a compilation of your best work rather than an overcrowded piece of work showing every project you were ever involved in, carefully sift through your materials and choose those that are the strongest and most relevant to not only make it impressive, but also draw attention to your skills and strengths. Your portfolio should be customised for an employer – much like your resume and cover letter – so when tailoring your portfolio for a certain employer, take into consideration the position you are eyeing, the skills you want to reveal and the employer itself when wondering what projects to include. For example, if you led a club or society in university and a certain job role indicates that a level of leadership is needed, add it to your portfolio.

How do I present my portfolio? Presenting your portfolio counts as much as its content, so take the opportunity to display your creativity even as you show your potential employer your organisational skills. While there is no correct or wrong way to present your portfolio, it should still cater to your area of specialty to effectively show your skills and abilities. For instance, if you are an architectural student, a physical portfolio full of handdrawn or computer-generated drawings can demonstrate your skills in that area. Students majoring in ISTD, on the other hand, can rely on a digital portfolio such as as GitHub and write their own programmes or create a simple game. There is no need to stay within a single method of presentation either, so if you think your portfolio is best presented with a mixture of videos, drawings and written content, go for it!

Unfortunately, compiling, assembling and figuring out how to present your portfolio is the easy part of the process. Explaining your work is much more difficult. For the interview stage of the recruitment process, bring a hard copy of your portfolio even though most of your work may be digital – you will likely turn to it at some point. Oftentimes, interviewers turn their attention to your portfolio and ask questions such as: “Why did you choose to include this project in your portfolio?” and “What were some challenges you faced in completing this project and how did you overcome them?” Familiarise yourself with the contents of your portfolio, and stay confident when discussing your work. Remember to also highlight the skills and knowledge reflected in your portfolio that you can offer the company as well. If no specific questions related to your portfolio are asked during the interview, use your work samples to answer more general questions like “Why do you think you are suitable for this job?” and “What can you offer the company?” to show your relevant skills related to the position.

SUTD career guide 2020

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DRESS TO IMPRESS If you want to impress, dress the part.

our grades, portfolio, resume, cover letter and skills may all be important, but first impressions are usually formed minutes into meeting someone and can make or break your application in an interviewer’s or recruiter’s eyes. First impressions not only stay, they can be formed in a multitude of ways – from your attire, appearance and even the way you approach others. This is especially true for recruiters as they usually start assessing your suitability for the job right from the moment you walk in through the door for your interview.

A GENERAL GUIDE

This makes dressing to impress all the more vital at networking sessions and interviews to leave an impression that is not only good, but lasting as well.

OUTFIT

HAIR AND MAKEUP

ACCESORIES

SUTD career guide 2020

Confidence is the name of the game in the workforce, so you could opt for the classic suit, shirt and tie combo. Make sure your measurements are accurate, as you need the right fit. Patterns in socks and shirts should also be minimal, with not too many colours in your attire! Although black often gives off a classy look, try other tones such as grey, navy blue or even charcoal suits. You can remove the layers of clothes if the event is more dressed down than expected, but it is ideal to turn up in a formal outfit.

If you want to play it safe, stick with pants and skirt-suits. You can wear it along your jacket or blazer, especially if you are attending a formal meeting. Check for low necklines and gaps in between buttons. In terms of the length of your attire, make sure they are above the knee and remain at a good length even when you bend down.

Ensure your hair is neat and avoid outrageous hairstyles. Stick with a clean shaven look and invest in chapsticks if your lips are prone to cracking when dry. Remember to keep your nails at an appropriate length too.

Stay presentable by keeping your hair neat and avoiding striking colours. Go for natural colours when putting on make-up as looking too made-up can be disconcerting.

Match the colour of your shoes and belt. Consider classy cufflinks or tie clips to spruce up your outfit, though it is also best to go with simple designs for your accessories so you do not distract interviewers or recruiters.

Steer clear of distracting and extravagant accessories and stay with simple necklaces or bracelets if you want to accessorise. Consider your event or interview and opt for comfortable footwear if you will be standing for a long time or need to do a lot of walking. Bring an extra pair of flats in case you get sore feet.

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ACING THE DRESS CODE Most recruiters expect students attending professional events or interviews to be dressed formally. But depending on the type of event and career sector, dress codes may vary. Here is a quick guide to help you get your attire right.

Smart casual When the occasion does not call for formal wear but still requires you to look presentable, follow this dress code. Commonly found in the engineering and IT industries, employees in start-ups and R&D roles can often be found in this style of dress as well.

Him: • Polo tee or shirt • Pants, jeans or chinos • Dress shoes or loafers can be worn

Her: • Dress • Shirt or blouse • Skirt or jeans • Wedges, flats or low to medium heels can be worn

Business casual In an event you are still needed to look presentable but the occasion calls for more than the smart casual style of dress, go with business casual. This dress code can be found in the public sector, media and FMCG industries, as well as marketing.

Him: • Long-sleeved shirt • Pants • Dress shoes • Cufflinks, ties and jackets are can be worn by choice

Her: • Dress • Tops or shirts with long- or three-quarter-sleeves • A-line or pencil skirts • Dress pants • Wedges, flats or low to medium heels can be worn

Business formal Usually found in industries such as the banking and finance sector, this style of dress is usually meant for networking sessions and job interviews with potential employers.

Him: • Long-sleeved shirt • Pants • Dress shoes • Cufflinks • Plain ties • Dark-coloured suits

Her: • Work dress • Tops or shirts with long- or three-quarter-sleeves • Pencil skirt • Dress pants • Flats or low to medium heels • Business suit or blazer

SUTD career guide 2020

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ACING THE INTERVIEW Make sure you know what to expect and what is expected of you even as you face tough questions from recruiters.

nterviews come in all shapes and sizes – you may find yourself in a face-to-face interview with a person, or a panel interview with five interviewers. You may be invited to lunch or a drink, expected to write a piece, solve a problem, or schedule a time for a video or phone interview. No matter what type of interview you may come across, it is a vital part of the recruitment process. Here are some common interview types and questions, and how to ace them.

TYPES OF INTERVIEWS One-on-One Interview The interview you may likely face the most often, it consists of a sole interviewer asking a series of questions designed to suss out if you are a good candidate for the position available.

Phone Interview Typically used to screen applicants in the first round of the recruitment process, the phone interview is to find out if you are a good, initial fit for the organisation. Do not discount its worth as an employer’s decision-maker – though it may seem less important than physical or video interviews – so prepare for it as much as you would for a oneon-one or panel interview.

SUTD career guide 2020

Skype or Video Interview An increasingly regular part of the recruitment process for many firms, Skype or video interviews may also take place when your recruiter or hiring manager is in another country and unable to meet you in person. Typically, your interviewer or recruiter would have already settled on a time slot with you for the interview, so make sure that wherever you are, your internet connection is strong and reliable. You do not want to miss an interview just because you do not have good Wi-Fi! Keep in mind that a quiet place with less distractions with minimal distractions are ideal for the session, so consider quiet cafés equipped with WiFi where you can answer your interview questions calmly while enjoying a cup of coffee.

Robot and Structured Video Interview With a growing number of companies turning to artificial intelligence to conduct interviews, you have a good chance of coming across one before meeting a human in the recruitment process. Depending on the robot and its programming, you may be asked to video record answers to a series of interview questions, write an essay, or even play a few games to test your mental aptitude and social cognisance or in a few cases such as Karen.ai, even talk to a chatbot. Remember to use an ear-piece to ensure clarity of the call, and always accept the invitation, whether by Skype or LinkedIn, early.

A Panel Interview If the position you are applying for necessitates reporting to numerous people or working in a team, you may be invited for a panel interview. In such cases, as soon as it is clear that you have been invited for a panel interview, request for the interviewers’ names.

Puzzle Interview Highly competitive companies such as Google are known to have asked candidates “puzzle” questions such as the gold bar problem, where you have to figure out how to find a defective stack of gold with only one scale and one opportunity to read said scale. Although these questions may come across as random and seemingly pointless, employers are really using your reaction and answers to evaluate how you face challenges and complex situations in approach and problem-solving.

Case Interview A more specialised interview, this will be the interview you will face if you are looking to go into consultancy firms like Boston Consultancy Group and McKinsey and Bain. Be prepared to be presented business issues such as how companies can continue growing even if they are facing a loss, or puzzles much like the estimated time needed to relocate a population to another geographical location.

Working Interview Industries such as the media and engineering industries prefer the working interview as part of their recruitment process. In it, you may be asked to undertake an actual task as interviewers and recruiters do not just want to know if you can handle the job – they want to see if you can execute it, too.

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An Impromptu Interview If you are planning to attend career fairs as part of your hunt, prepare yourself for impromptu interviews. These interviews can be called the elevator pitches of job interviews – you only have 10 to 15 minutes to sell yourself, give your interviewer a good first impression, and nab the opportunity for a full interview.

TYPES OF INTERVIEW QUESTIONS Competency questions Open-ended in nature and used to gauge graduates’ personalities and if they are good for the company, culture and otherwise, these questions also familiarise candidates with the demands of the job while finding out if they conducted their own research on the company before applying. When asked a question of this type, demonstrate your competence by talking about your experience in handling a difficult situation with your skills, talents and abilities in mind, and how they can meet your potential employer’s needs.

Situational questions On the other hand, situational interview questions focus more on how you deal with scenarios in the workplace and how you handled similar situations in the past. You can use STAR to arrange your flow of thought if you are given this type of question.

Technical

Succeeding

Normally used in the IT, engineering and science sectors, among others, these questions are typically specific to the role meant to test candidate technical skills. Technical questions can also test logic and reasoning.

• Ensure your resume and cover letter are updated and free of grammatical errors • Conduct your own research on the firm and position beyond what was listed on your invitation • Stay abreast of the current news and trends in the industry • Contribute to the group during the group exercises and do not shy away from taking a leadership position • Arrive on time looking presentable and confident. Keep work and social etiquette in mind, ask intelligent questions and engage in conservation with others • Manage your time well and concentrate on your tasks at hand • Your interviewer may likely use your resume as a starting point. Do take the time to brush up on your communication skills and answers. • Despite your nerves, you may find yourself enjoying the day. So keep smiling – it will leave a better impression that a scowl or a face frozen over in fear.

Industry-based questions Usually based on current and future industry trends, these questions test how well you know the industry you want to enter, as well as why you are interested in joining the company you applied for.

ASSESSMENT CENTRES Known as the most successful and professional way to bring in graduates that fit a position to a T through multiple tests, candidates usually find themselves invited to assessment centres near the end of the recruitment process. There, you can expect to participate in case study exercises, group exercises, in-tray exercises, competency-based interviews and psychometric ability tests.

Preparing

Do drop by CDC Office and approach your friendly Career Coaches for help!

• Figure out what to expect by reading through your invitation • Tests tend to be numerical, abstract and involve reasoning, so find some mock assessment tests and familiarise yourself with them so that the questions you come across on the day itself will not surprise you • Have a good night’s rest.

• Explain the context of the situation • Describe your task • Describe your actions when faced with the situation • What was the outcome and results?

SUTD career guide 2020

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NETWORK LIKE A PROFESSIONAL It is not what you know but who you know.

s important as the hard skills picked up over your years of study, an ability to network is a useful asset. After all, creating a large and effective network can benefit you in more ways than one in the corporate world, and you can never start too early. Up to 70 per cent of jobs, after all, are not advertised and can only be accessed through networking. But networking also means that you may have to face uncomfortable situations where you feel out of your depth in large ballrooms with people you have never seen, or even met, before. While social media, and LinkedIn, may seem like perfectly viable solutions to avoiding what may be a terrifying scenario to you, professionals prefer inperson meetings, and often base their first impression of you on your look and handshake.

Recruitment Events

Starting conversations

It is not as easy as you think it is to summarise yourself, and many are left hesitant and floundering when suddenly thrust into the spotlight and asked to talk about themselves. Before you begin working on your pitch, choose a theme and stick to it. For instance, if you are interested in an engineering position, your theme should revolve around your technical and numeracy abilities, as well as your skills in communication and teamwork.

So make the effort to network wherever you are, whether at a networking session or birthday gathering, and you never know where it will lead you.

Network like a Pro

Research

If you are looking to attend a networking session, whether after a career talk or campus career fair, look up event hashtags on social media and LinkedIn in the days leading up to the event to get a sense of who will be there ahead of time. If you find out which employees from the company you are looking to get into will be attending too, take the opportunity to establish a connection with them over social media to let them know you will be there to meet in person.

SUTD career guide 2020

Also, keep in mind that recruiters are not interested in hearing about your favourite foods and hobbies when they ask you to tell them about yourself. They are very invested in learning about your internship or work experience, your academic background and reason(s) behind applying for the position. As such, about three-quarters of your pitch should be dedicated to your academic background and work and internship experience.

At the buffet table

Although chatting while eating and juggling plates and cups can be tricky business, remember that everyone is on the same boat. If the queue for the

Do not forget to let others on social media know that you will be attending the event as well! This way, recruiters who may be interested in you can reach out to you as well.

Ask questions 2 and find common ground The beauty about networking is that you can build genuine relationships anywhere. Ask questions and quickly focus your topic and conversation on shared interests and goals. Do not be afraid to take the initiative and introduce yourself before showing genuine interest and asking about the other. People delight in talking about

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REMEMBER It is easy to stick to coursemates or a new contact open to conversing with you, but it is also vital you know when it is time to move on and continue networking.

food is long, do not be afraid to take the opportunity to strike up a conversation.

Stay professional

Recruitment events can be daunting, so remember to keep your cool and calm while staying professional at all times. When introducing yourself, give your name, and if you are not at a campus recruitment event, introduce your university too. Stay off all electronics no matter how awkward and out-of-place you may feel; you will be sending the non-verbal cue that you are not free to chat and mingle. Only take your phone out to exchange contact information with someone you

themselves and what they do, so keep in that in mind as you stay on the lookout for something you have in common. Networking also works like a two-way street, so bring up your own interests and areas you are passionate about. The moment you establish common ground, conversation will flow, and you may find yourself facing an endless myriad of possibilities.

If you get rejected, just move on

You can do everything right – from asking the right questions to looking professional and approachable – but on occasion, you may come across someone completely uninterested in

have met or when you are taking down notes – after letting the other know that you will be doing so – and keep it tucked away the rest of the time. As you mingle and talk with different employers in various industries, you will learn more about the industry and also begin to figure out what sectors you are interested in and the companies you would like to work for.

Break away

different interests from you and make it a point to talk to others and make at least three new contacts – even if you have to bring a someone you know around with you for that boost of confidence you need. Talk to employers at the event about their sector, what they do, and what you can offer them. Ask for their business cards, LinkedIn ID, and even social media handles to get to know them better even as you scout around for job vacancies.

Attending a recruitment event with coursemates and friends can lull you into thinking there is no need to talk to anyone around you. Step away from your group as your friends may have

networking and the event, or perhaps so deep in discussion with another that they completely disregard your presence. Do not take it personally. There will always be a level of rejection involved in networking, so take it stride. Employers are always on the lookout for graduates who show resilience and perseverance anyway.

or encouraging you to grow. And if you made a positive impression, your contacts can get you in touch with potential employers or pass the word that you are on the hunt for a job around to their own network.

Keep in touch

Do not forget to keep in touch with your new contacts! Forging new professional relationships is very different from maintaining them. Retain these relationships – they help you become a better version of yourself by motivating

SUTD career guide 2020

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HANDLING JOB OFFERS Congratulations on your job offer! Now, how do you go about saying yes or no?

othing beats the thrill of getting a job offer after a gruelling recruitment process because it not only means that you have lived up to your potential’s employer’s expectations, it also means that you are wanted. It also signals the beginning of financial security and the start of your career journey. So if you take everything above into account, your answer should be yes, right? Actually, it is not that easy. Many jobseekers think accepting a position is as simple as that, but there is a lot more to the process. Accepting a job will set another formal process into motion, and you will also have to keep an eye on it to ensure you are on the right track. Your acceptance may even be complicated by other factors as well, much like discovering that the position and employer do not suit you as well as you previously thought, or perhaps a disagreement on the hiring terms and conditions. In this case, do not burn any bridges and practice the proper etiquette in declining the offer.

Getting the offer

If it is not clear

Recruiters typically make job offers through e-mails or phone calls, informing that they are pleased to offer you a certain position. However, keep in mind that that job offers are not considered formalised until they are produced in writing and comes with a copy of the terms and conditions of employment.

Some parts of the letter may seem a little technical, but despite that, you should fastidiously examine it. If there is something you do not understand, vague, or different from your original agreement, clear it up with the employer immediately.

Read through and check the offer letter thoroughly before committing yourself to it. If some conditions appear vague to you, clear your doubts by calling the company or recruiter to clarify them. When reading through, look out for: • Job title • Salary and benefits (including allowances) • Additional incentive compensation • Employee education • Probation period • Notice period (the period of time in between tendering your resignation and the actual time you leave the company) • Hours of work • Holiday, insurance and sick pay entitlements • Starting date Typically, the recruiter will hand you the letter after informing you of the company’s decision, but there are times they may hand you the letter during your second or third interview. If that happens, do not feel pressured to sign it right then and there. Let the recruiter know you will need time to go through it before you make a decision and get back to them. Most employers will understand and will not mind giving you the additional time requested.

SUTD career guide 2020

Your offer may be conditional on getting a specific degree or qualification, and if you applied and interviewed for a graduate programme or scheme, check your letter. This would mean that you have been accepted temporarily, and will only be confirmed when you have achieved the aforementioned degree or qualification. Make sure you clarify this with your recruiter before you sign – what will happen in the case you miss out on gaining a qualification or your grades have slipped? – but some recruiters are willing to overlook this if you impressed them enough during your interviews.

Accepting the offer If it all goes well and you are keen on taking up the position, sign the contract to show your acceptance. Usually, that is enough for employers, but some may need you to pen a letter of acceptance as well. While the letter detailing your formal acceptance of the offer can be short and sent through email, if you need help, do not shy away from turning to your career coaches. You are not done yet, though. But you are almost there! Keep those who lent you their aid in mind, such as your referees and perhaps your contact who recommended you. There is no need to write a long letter – a simple thank-you note or email mentioning your acceptance of the job will suffice. If you wish, you can also ask for further advice on how to enter the organisation and approach the position.

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E ACC

INE

L DEC

Declining the offer If you think that the job is not suitable for you, decline them properly – meaning you need to write a letter expressing your intention. Do not just ignore any offers you are not interested in; recruiters do not know of your intention to decline it and they would then think you are both rude and irresponsible. In contrast, however, responding will help prove your responsibility and integrity as a jobseeker and perhaps even future employee. Make sure to thank your interviewers and recruiters for their time and explain to them as clearly as possible why you are not able to accept the job. Your interviewers and recruiters deserve to know why you have decided not take up the position after having invested so much time in you, after all. Be polite and honest, and keep your tone professional. Please do not write “I do not think your offer is very good!” Do not forget about your contacts who have helped you get to this point as well – send them an email to inform them of your decision, and also thank them for their guidance and assistance.

If handled well, a networking opportunity can even come out of declining an offer! On occasion, if your sense of integrity and responsibility impress recruiters enough, they may wish to add you to your network. The recruiter may even call you back for another round of negotiations, and it will be up to you to either accept or decline, depending on the reasons why you declined the offer.

Getting an offer before the hunt You may get an offer even before you have begun looking for a job, especially from companies you may have interned at over the years, and impressed. If you want some time to explore other options and attend other interviews to compare prospects, do not be afraid to tell the company and ask for some time; they will understand. But do not drag your feet in getting back to them with your answer – that is just plain irresponsible and rude. More than that, it would likely ruin their good impression of you. Handle your job offers diplomatically and contact them immediately once you have made your decision.

Other no-gos There are other things recruiters consider unethical, so be sure you do not do them! • Do not sign multiple letters of offer you have received in order to “try out” different companies • Not turn up on the first day • Turn up on the first day unprepared for work • Delaying your response to multiple offers for a long time to compare prospects, and then not informing companies you have declined after you have come to a decision • Accepting an offer verbally or in writing and rejecting it later after receiving a better job offer.

SUTD career guide 2020

ADVICE FOR YOUR CAREER JOURNEY

PREPARING FOR YOUR FIRST DAY Your days in school are fast coming to an end and you will be stepping into your first job soon, but there is no need to worry – working life can be an exhilarating experience!

s you continue preparing for your first real job, you may feel the transition from a student lifestyle to employment to be a bit jarring. While you still have to adapt to a completely new environment, you may chance upon a few pleasant surprises. Here is a short guide on what to prep, expect, and how to make the most of it all.

1. Go shopping A working professional needs a working wardrobe, and if nothing else, this is a great excuse for some guilt-free shopping! Think about what your recruiters or future colleagues were wearing when you walked in for your interview, and plan your outfits accordingly. As a general rule, it is always best to err on the side of formality on your first day. If you get there and find everyone strolling around in casual attire, you can join in the day after – But it does not work the other way around!

2. Planning your first day Plan your commute to give yourself plenty of time so you do not arrive late and flustered. You could even practise taking a certain route to the office to familiarise yourself with the way and traffic congestion, if any. While travelling, remind yourself that your employer would not have given you the role if they did not have the confidence that you could do it. Be friendly and approachable. First impressions may count for a great deal, but that is not all there is to it. Being helpful and taking the time out to get to know your colleagues will build the foundations you need for a good working environment. Remember, no one will mind if you are a bit nervous. After all, even your new company’s CEO can probably still remember his own “first day on-the-job” experience!

SUTD career guide 2020

3. Settling in Most employers will have an induction programme for new recruits to help them settle in and learn about the job and the company. Usually held as a series of meetings or practical on-thejob training, if you are part of a large intake of new starters – such as on a formal graduate scheme – there will likely be social activities organised as well. Be sure to take note of certain standard operating procedures (SOPs) in the company, such as applications used in the office, and get to know your allocated mentor who will oversee your progress, both in a personal and professional way; they are the person to turn to if you are facing any struggles or concerns. Also, try to get a feel of your organisation’s business culture. For instance, observe what are the topics normally brought up among colleagues and how formally they converse with one another. Take your lead from established colleagues such as your immediate supervisor or line manager. Listening more than you speak is a good way to learn. But do not be afraid to speak up if you are unclear about something. There is no shame in asking questions, and no employer is going to expect you to know everything from day one.

ADVICE FOR YOUR CAREER JOURNEY

4. Making an impression As a fresh graduate, it is common to get a big head about what you can do in the workplace. However, the reality is that you will be given less significant tasks you may not necessarily like or even dreamed of doing before you are given any “real” responsibility. Many employers indicate that the recruits who impress them the most are those who show enthusiasm, commitment, and a desire to learn at every opportunity – even if that means compiling documents to be kept in the right folders or manning the photocopier for a while. Show your willingness to contribute in any way possible instead of waiting for your superior to hand you a task or believing you are too clever for a certain role just because you have a degree.

5. Lifelong learning Learning does not stop just because you have graduated and completed your formal education – in fact, this is where the real “learning” for the rest of your life begins! If you are on a formal graduate scheme, you will be expected to follow a structured training programme that will prepare you for the next level of the organisation. But even if that is not the case, any good employer is going to fit some form of training and development into your working life.

You may come across the concept of continuing professional development (CPD). This describes any activity, whether a formal course or personal study, that helps you do your job better and get on faster in your career. In some sectors, this may mean professional qualifications, while in others, it could be short training courses and postgraduate study. Use whatever resources are available to develop your skills – most graduates no longer expect a “job for life.” Careersavvy graduates always keep an eye out for opportunities to continue learning, pick up new skills, and adding on to what they can offer both their current and future employers.

6. Doing your work This may be stating the obvious, but make sure you know what is expected of you. If you are worried or unsure about any particular aspects of your work, do not be afraid to clarify things with your supervisor or your boss. If deadlines are involved, make sure you have the capability to meet them. Get to know the organisational structure, the relationship of your job to others, and the company culture. Do your best to start working without direct supervision as soon as possible. After all, when all is said and done, the best way to establish yourself in a new job is simply to do your job – and do it well!

SUTD career guide 2020

ADVICE FOR YOUR CAREER JOURNEY

COMPARING AN MNC, SME AND START-UP Understand how the size of the company can offer different possibilities.

hether you join a multi-national company, small- to mediumenterprise or start-up upon graduation, you will have to adapt to the unique company culture. However, there are some general characteristics each type of company has that you can take into consideration to determine the exposure you want as a fresh graduate.

Multi-national companies (MNCs) Large corporations with facilities and offices in several countries around the world, MNCs enjoy higher revenue and greater market share.

Pros of working in MNCs

Factors to consider

Prestige and reputation

Bureaucracy

MNCs usually have strong brand recognition and many graduates tend to compete for limited jobs in these reputable companies.

Organisational structures and workflows, such as standard operating procedures (SOPs), can be quite rigid in large companies. There is less flexibility in work processes, and you may find yourself dealing with several levels of management. For example, you may have to wait for several rounds of approval from different managers before settling a financial claim.

Global opportunities Joining a multi-national company gives you that edge to work around the world. Your employer may require you to go for a business visit or even relocate to another country the company maintains a presence in. Not only will you be able to gain insights in diverse working cultures around the globe, you will also have the opportunity to work with people from different cultures and backgrounds.

Mastering your own trade You will be more likely to specialise in your area of work as job scopes tend to be more fixed as compared to smaller companies where crossfunctional tasks are fairly common. In short, a bigger company can offer specialised job scopes with more resources for training and upskilling.

SUTD career guide 2020

Fierce competition Positions in MNCs are not just coveted among fresh graduates â&#x20AC;&#x201C; you will be vying with experienced jobseekers as well. Because of this, recruitment processes can be intense and competitive â&#x20AC;&#x201C; so make sure you have a strong unique selling proposition that can help you stand out.

ADVICE FOR YOUR CAREER JOURNEY

Small- to medium-enterprises (SMEs) SMEs are companies with less than 200 employees or an annual sales turnover of under $100 million. Despite their smaller size, in a study conducted by Singapore Business Review, it was found that an 220,000 SMEs employed two-thirds of Singapore’s workforce.

Pros of working in SMEs

Factors to consider

Exposure

Formal training

A lower headcount means employees have the opportunity to wear many hats and take on cross-departmental tasks and responsibilities. This promises wider exposure to different fields which graduates appreciate and use to cultivate different skills.

Graduates who wish to join an SME should be prepared to be independent and proactive in order to progress in their learning as SMEs usually do not offer formal training or graduate schemes. You will be expected to learn on the job and be responsible for your development.

Career progression

Work benefits

Your competencies and achievements are more readily noticed in a smaller company. As such, employees tend to rise through the ranks faster in an SME. Moreover, graduate hires are also likely to receive responsibilities earlier in their career, with more opportunities to challenge themselves and learn on the job.

Smaller businesses tend to have less to offer in terms of employee benefits in comparison to large corporations. However, keep in mind that SMEs can sometimes offer employees competitive salaries depending on the candidate’s skills and qualifications. Do your research or get an insider’s insight on whether or not the remuneration and benefits offered are reasonable for the role and industry you are looking at.

Team bonding Graduates looking to work in an SME can expect to be part of a close-knit team. As teams in SMEs tend to be smaller and adept at cross-departmental distribution of work, they often work in close collaboration with one another. Such a culture often translates to more opportunities for co-workers to get to know one another better and bring the company to greater heights.

Start-ups Newly established businesses that are incorporated for less than five years, start-ups are known to offer products or services not otherwise found in the market.

Pros of working in start-ups

Factors to consider

Innovation

Job security

The pressure is on start-ups to grow fast in order to keep up with bigger and more established companies on the market. The challenge for employees to break new ground and innovate can be exciting if you enjoy working in a dynamic environment.

Start-ups are newly established businesses with no proven track record in the market. As such, there is a risk in signing on to work with a start-up as the business may underperform and affect your job security.

Flexibility Employees in start-ups enjoy the perks of a less rigid structure, which may include flexible working hours and a casual working atmosphere. While this does not mean that you can slack off, you can clock in late. You may also have to work long or odd hours as you have to be on the ball at all times.

Long working hours Graduates can expect to work long hours and take on multiple responsibilities. This is because start-ups must keep up with trends quickly in order to grow and remain relevant. This often results in working odd hours, so be prepared!

Independence If you are working for a start-up, you will likely be working with little or no supervision. You will be entrusted with responsibilities very early on and the onus will be on you to take charge of your own development and progress. But while you may not undergo formal training, you can expect to be guided by your manager or even the big boss on occasion!

SUTD career guide 2020

MENTORING

KNOWLEDGE GROWTH

IDEAS

NEW GUIDE, WHO DIS?

INTERNSHIP GUIDE 2020

The Comprehensive Guide for Internship

With our brand new guide, your dream internship is now within reach. Grab your copy at:

ADVICE FOR YOUR CAREER JOURNEY

DO INTERNSHIPS HELP IN LANDING YOUR DREAM JOB? Find out how SUTD students gain an edge in the working world by securing internships to explore and learn more about themselves.

Sophomore Internship My role

Some advice

I was a Data Analytics intern at Ernst and Young, working on a Natural Language Processing Project involving various languages such as English, Mandarin, Bahasa Indonesia, and Singlish. My primary role was to focus on the Data Engineering pipeline.

I would think it is more important to discover what your passion is, where your interest lies and what you are good at. I do believe regardless of where you go, it can always be a great opportunity. How meaningful an experience is depends on how meaningful you make it to be. So seize the moment and learn as much as you can.â&#x20AC;Ż

My biggest takeaways

Lee Min Han Intern, Data Analytics Ernst and Young Sophomore

I am grateful to have met several brilliant individuals who have shared life advice and words of wisdom that have greatly influenced my thought process now.

One of my biggest takeaways from this internship was the exposure in Tech Consulting. I have a better understanding of how the Data Analytics Department functions and the role that technology serves in consultancies in general. Working in a consulting firm is not as fancy as it seems as there is a lot of heavy lifting and long working hours. I am grateful to have met several brilliant individuals who have shared life advice and words of wisdom that have greatly influenced my thought process now.

SUTD career guide 2020

ADVICE FOR YOUR CAREER JOURNEY

Sophomore Internship My role

Rahul Bhattacharjee Intern, Data Science Team, Customer Service Department Singapore Airlines Sophomore

Get as much varied experiences during your university time as possible as you can add them in as necessary for the role you are applying for.

I worked in the Data Science team in the Singapore Airlines Customer Service department. My role included various responsibilities, ranging from research on new use cases and predictive models built from different types of data (such as voice and text), to data visualisation for business intelligence, as well as developing proof-of-concepts for new AI (Artifical Intelligence) applications in Python.

How did I got the Internship I applied for the internship through SUTD’s career portal. I highlighted my experiences and interest in data science in my resume and Cover Letter when I applied, and I got the offer in the middle of February (I believe I applied in the first round of the internship portal).

My biggest takeaways I learnt several lessons from my internship experience: 1. Sometimes it can be more efficient to learn from trial-and-error and handson experiences than just pure theory. This will depend on the specific situation, but the SUTD ‘hands-on’ learning methodology helped me out quite a bit during my internship. 2. Try to connect your industry and domain knowledge to the specific technical work you are doing. This advice is more applicable to technical

My role My role was to help Changi General Hospital design a wireless charging device for RFID tags with the help of the professor in SUTD, Prof Huang Shao Ying.

How did you get this internship

Yong Wen Xin Intern Changi General Hospital Sophomore

Be bold to apply for an internship even if you feel that you do not possess the right skills.

I believe my polytechnic’s internship experience in a clinic played a part in helping me to get the internship. But I think what really caught their attention was the skills and knowledge I picked up in SUTD, such as the 2D Introduction to Design project. It highlighted my problem-finding skills, thought process to get to the final solution, as well as prototyping skills, which were all important for research and product design.

My biggest takeaway I learnt a lot from this research-based internship - from having no prior knowledge on electromagnetism to being able to come up with the prototype

SUTD career guide 2020

roles, and understanding the company you are working in can help you to build business intuition, that you can later translate to quantitative/logical constraints to aid your work. 3. Data Science is not about algorithms or machine learning models - it is about the data. If the quality or processing of data is not good, then any models or insights you gain will be poor quality as well. Although it may seem boring and uninteresting, understanding, cleaning and processing the data is the most important step in the data science process.

Some advice I would advise anyone interested in data science/software engineering/technical roles to go for as many hackathons or competitions as you can – as these will add a lot of value to your portfolio. Try to understand the company and role you are applying for – do not use the same resume and cover letter for every role. Different roles will require different skills, hence you should tailor your portfolio to what the role requires. Get as much varied experiences during your university time as possible as you can add them in as necessary for the role you are applying for. One last piece of advice - networking is useful, but it is not a crutch. Networking may help through the initial stages, but it can at most get you to an interview, not necessarily through it. Do not forget to build your real skills while building your portfolio.

design and building them myself. A lot of the learning was dependent on selfinitiative, self-reflection and self-learning.

Some advice Be bold to apply for an internship even if you feel that you do not possess the right skills. It is your passion and willingness to learn that the recruiters are looking at. In addition, you should not be restricted to take a pillar-related internship during your freshmore year; what you hope to gain is the working life of the industry that you are keen in before choosing your pillar. If you are not applying for an internship during freshmore year, it is still important to start preparing your resume, your LinkedIn page, and get comfortable with interviews. All the preparations you have done are baby steps to your dream career upon graduation, so no attempts and effort will be wasted. All the best!

ADVICE FOR YOUR CAREER JOURNEY

Junior Internship

Nicholas Lim JunYuan Brand Experience and Design Intern Sentosa Development Corporation ASD (STEP) Sophomore

I was privileged to be entrusted with such a major project as Island Jamboree.

My role

My biggest takeaway

The department is focused on creating a unique Sentosa experience, while establishing Sentosa’s brand identity. As part of the design team, my job scope involved the designing of key visuals for events and ambience decoration throughout the island that is aligned with Sentosa’s brand identity. My experience was not just limited to design; I was also involved in the planning of programmes, as well as execution of the events.

I was privileged to be entrusted with such a major project as Island Jamboree. Throughout this project, I had the opportunity to experience the entire event process from its planning stage to the execution and on-the-ground management. I saw how intensive each stage of the process was in order to execute the event; the tight timeline, the constant reiteration to get the best design, the budgeting constraints and manpower allocation. My first glimpse to the world of events was an exhilarating one.

During my time there, I spearheaded the design for Island Jamboree, a celebration of Sentosa’s 47th birthday, and assisted in the organisation and design of National Day. In my project, I created new brand illustrations suitable for the celebration, whilst keeping to the style and emotional intent of existing ones. The bulk of my time was spent on design, but I was lucky to be given the opportunity to experience the entire event planning process. I also worked closely with my colleague to plan the programming for the event, such as breaking the Singapore Book of Records (SBOR), performances and games. I was also involved in a smaller role in other projects like helping with the design for National Day and cladding for Sentosa’s longest swing under the SBOR.

How I got the internship I applied for the internship through the school’s Summer Internship Portal. There was a straightforward face-toface interview, which included questions about my design experience and work ethics. I believe that the interview with my supervisor was a very focused one, where she assessed my working style and whether it complements the dynamics of her team.

My role

Tay Mei Mei Strategist Ensign InfoSecurity Pte Ltd ISTD Junior

I was in the cybersecurity consulting department, where I was involved in in the client-facing side of work, and attended a lot of meetings to assess client companies’ security. Moreover, I was also involved in a big project, a table top war gaming project for a few government agencies where I created the artefacts for them and also monitored the alerts received from the table top exercise. As I wished to develop my technical skills, I put in a request to join the penetration testing team. There, I got some handson experience working on some tests using computer programmes. I also had the opportunity to join the trending team

Being involved in the entire process, I faced many setbacks such as design changes, strict regulations and construction mistakes, where I had to think fast and adapt to the situation. Through this, I learnt how to make the best of situations and make quick, decisive decisions so that the project could run smoothly. I also worked closely with external vendors and contractors and learnt about those industries as well. Everyone’s design is based heavily on their personal endeavors and exposure. There was never a glass ceiling to my learning in Sentosa. These opportunities and exposure gave me new perspectives and considerations to my future designs.

Some advice I believe that internship opportunities are more than just clocking prestigious company names in your portfolio. View them as learning platforms that you can capitalise on and pounce on any chance of learning something new or networking with people from the industry. Moreover, it is important to have a positive attitude and give your best in your work. Be willing to share your opinions where constructive and also listen objectively to criticism as it is a chance to improve.

to see how they functioned, and also got to see how Carbon Black, the end-point detection, worked. These experiences allowed me to grasp the bigger picture of the project from the start to the end.

How I got the internship I conducted some research on cybersecurity companies and roles, and found Ensign to be one of the few companies that solely specialised in cybersecurity. From there, I applied for the role on the internship portal, secured an interview session and got the internship. Previously, I had interned with their parent company, Certis Cisco.

SUTD career guide 2020

ADVICE FOR YOUR CAREER JOURNEY

Junior Internship My biggest takeaways Get to know what employees think about the company, so that you do not experience culture shock on your first day.

As the company is rather young, they did not have a structured intern programme. Instead, they had the flexibility to put the interns in whichever project they needed us in. I was thrown into the deep end. I had to learn on the job and do my own research. For instance, for the war gaming project, where I was assigned to create artefacts, there were many acronyms that was I unfamiliar with and I had to conduct my own research and read up software industry news to find out. At first, I experienced culture shock as I was not prepared to be in a consulting role, but, as I went along, the experience gave me a new perspective on how crucial cybersecurity security is from a business stand point. From there, I was able to work on a proposal and presentation slides for a Security Operations Centre

My Role Being part of the Department of Business Process Re-Engineering, I had to look into existing processes inside the company to redesign and delegate resources effectively and to reduce waste.

Toni Celine Gutierrez Hilos Business Process Re-Engineer Intern AIA ESD Junior

Be proactive and ask for opportunities to explore the things you want to learn.

We also streamlined the processes by using robotic process automation to take over repetitive manual tasks within the organisation. For instance, there was this task where a person was dedicated to upload documents to the system every week. We automated it so that the documents could be uploaded automatically on a daily basis instead. Besides collaborating with colleagues from different departments, I also had to be involved in meetings. I do process mapping to use them in user acceptance testing and development.

How I got the Internship I found out on AIAâ&#x20AC;&#x2122;s website that they have a 10-week internship programme. I heard that it was a very structured programme where the interns, besides their role, would have other tasks and case studies to work on. At the end of it, the interns will present their suggestions to the senior management. I applied to the website, and managed to get a place. They were glad to extend my internship to 16 weeks to meet SUTDâ&#x20AC;&#x2122;s requirements.

My biggest takeaways I had a lot of opportunities to be very involved in the process management. My department teammates treated me

SUTD career guide 2020

takeover to a client. That was when I learnt how to work on business proposals, which are so different from what I did in school. Moreover, I learnt a lot from the information I gathered through my colleagues.

Some advice Get to know what employees think about the company, so that you do not get experience culture shock on your first day. Talk to from people who have previously worked in the same department so it will help to reduce some anxieties and stress you may feel in your first two weeks. Some companies do not have a lot of resources and they may not be able to predict what projects may come along when your internship with them starts. In that sense, it is good to be flexible so you can contribute wherever you are.

like a normal employee and not like an intern. I was even given a particular project to manage on my own. I had to travel to various offices in different parts of Singapore to interact with colleagues in other departments, to understand their processes and to physically see how things worked there. It was a good opportunity for me to learn about the different disciplines within an organisation and also to apply the Lean Six Sigma methodology. It pushed me to have good soft skills in order to work hand-in-hand with colleagues, to meet the project objectives. I also learnt to be proactive and take responsibility of my own goals, such as what I want to take away from the internship. It is acceptable to request for more work, especially in areas that I want to explore. As everyone is busy with numerous projects, I have learnt to effectively work around my time to fit my teammates and mentorsâ&#x20AC;&#x2122; schedule.

Some advice It is important to understand what you are getting into and understand the expectations from the supervisors and mentors. As such, remember to ask questions during the interview so that you know what to expect when you join the company for the internship. Most importantly, know what you want to learn from the internship. Be proactive and ask for opportunities to explore the things you want to learn.

ADVICE FOR YOUR CAREER JOURNEY

Overseas Internship I had the opportunity to intern with Neofect in Seoul. I was given the opportunity to learn more about organisational branding and market expansion planning through competitor research and analysis as well as market environment background research.

Andrea Chong Intern Neofect ESD (DDP) Sophomore

I refused to let my struggles with the language affect me or my performance, so I self-studied the Korean language and taught myself to read Hangul through online video lessons to adapt to the foreign environment better.

Working in an environment where English was not the main business language was difficult because I could not understand most of the conversations going on in the office. While my colleagues communicated in English whenever they addressed me, I found that my learning process was slower because I was unable to pick up information as easily through observing my surroundings.

Intern Kargo Technologies ISTD Junior

More than that, by the time I completed my internship, I was able to speak simple conversational Korean.

I had to make the extra effort to be observant about what was going around me, relying heavily on nonverbal cues, such as body language and gestures, to compensate for my

I did an internship in Jakarta with Kargo Technologies. During the internship, I was assigned as a Technology intern under the Android team. I developed different components and solved small issues for the bi-weekly update release of Kargo Technologiesâ&#x20AC;&#x2122; Android application, which was officially launched in May 2019.

Ho Jin Kind

poor Korean language ability. I refused to let my struggles with the language affect me or my performance, so I selfstudied the Korean language and taught myself to read Hangul through online video lessons to adapt to the foreign environment better. Finally, I interacted more with my colleagues who were very willing to provide guidance, clarification and assistance in adapting to this new environment.

I learnt a lot about how startups operate through the bi-weekly sprint cycles. I also understood a lot more on the best practices of the global tech industry and gained more experience using Kotlin, a programming language I did not know before taking on this role. Due to my inexperience, I found myself relying more

on my sense of discipline to push through my difficulties and follow directions well to keep myself organised and grasp their work system quickly. Even though I was not able to speak the local language, I still felt welcomed and was able to integrate into the community. It was definitely a refreshing internship experience. The job market in Jakarta is expanding rapidly, especially in the tech scene, so I would encourage our students to come here for the exposure.

It was definitely a refreshing internship experience.

SUTD career guide 2020

ADVICE FOR YOUR CAREER JOURNEY

Overseas Internship Interning at Aztech R&D Shenzhen brought about many experiences not possible in Singapore. As part of the R&D team, I was tasked to work on wireless communication design and IoT devices.

Neo Theng Tat (Jerry) Intern Aztech Technologies EPD (STEP) Junior

In my time there, I not only gained a better understanding of the Chinese business culture and its startup landscape, including the network connectivity and investments in Shenzhen and Beijing, but I also witnessed the speed at which products are churned out, how parts and PCBs can be ordered in the morning and delivered to the office by noon. I also witnessed the efficiency of R&D in Shenzhen, how R&D can be done hand in hand with inputs from the factories due to the proximity; to design products suitable for mass manufacturing.

the whole production chain from design specifications to products rolling off the production line, and it is truly an eye opener. One main challenge I faced was communication. All technical terms were spoken in Mandarin so it could be hard to understand what the Chinese engineers were saying. I had to seek clarification constantly and also used the Chinese search engine, Baidu. To address this challenge, I kept an open mind and learning attitude, and made sure I remained respectful to all my colleagues.

To sum up the experience, I got to see To sum up the experience, I got to see the whole production chain from design specifications to products rolling off the production line, and it is truly an eye opener.

I Know First produces stock market forecasts for over 10,000 assets using a proprietary algorithm. It also sells different packages online and caters to companies and individual investors.

Sarah Ong Intern I Know First ESD Junior

SUTD career guide 2020

My main role in this internship was to write financial articles on various companies to be published on I Know Firstâ&#x20AC;&#x2122;s main website. Prior to publication, I would perform thorough research on each company, read the latest news articles on them and detect any external factors that may have a huge impact on many sectors. It was rewarding to learn more about the different financial markets and quantitative financial analysis terminology through researching. Thus far, I have learnt more about various financial ratios and, through reading

different companiesâ&#x20AC;&#x2122; quarterly reports, gained a deeper understanding of what key information to look out for when I read their financial statements. I value this experience of being able to live and work in Tel Aviv for four months. Tel Aviv has a culture that is vastly different from Singapore. The people there are direct and not afraid to speak their mind or tell you off if you are doing something wrong. I think it is important to step out of our comfort zone constantly. One way to do that is to work overseas and experience how others live their lives. It will open up your worldview and make you think about life in a way that is slightly different from others. With wisdom gained, you will naturally make better choices for yourself in the future.

ADVICE FOR YOUR CAREER JOURNEY

ALUMNI SPEAKS

PREPARED TO SHINE Koh Kai Wei Information Systems and Design (Honours), Class of 2018 Software Engineer, Govtech

Career History 2018: Joined Govtech as a Software Engineer

Going to the workplace, you also have to learn really fast and be able to adapt to the situation, so another key factor is adaptability.

Getting started

How I contributed to my company

I did cybersecurity when I was in polytechnic, and that was when I truly started getting into software development and IT. So when I was started looking at universities, I wanted something that would let me explore more avenues to creatively express myself while remaining grounded in the technological fundamentals I had.

I am, sort of, a jack of all trades. My team is really, really small, and they are always short-handed and have a lot of different types of projects. So sometimes I jump around.

So I came wanting to explore, and I did. I worked with many different people and met a lot of good friends who are not all from computer science, which is great because I was not siloed. Instead, I found myself interacting with architects and people who are really good with hardware, and I found myself learning more and more about technology as a whole and not just the computer science aspect of it.

About my job Currently, I am working at Govtech as a Software Engineer, but my day-today job is actually a lot more expansive than that. SUTD has helped me greatly in this area because they tend to throw everything at you; now, I am able to do almost anything that my boss throws at me â&#x20AC;&#x201C; and he greatly values this skill set.

Challenges I faced I will say that it is understanding and communicating a problem to different stakeholders. When you work in a very large organisation, there are many stakeholders, and many of them come from backgrounds that are not techrelated.

If they need UX help, I will do the UX research for them. if they need a frontend developer, I will jump over and do the front-end development work. Right now, I have to deal with the back-end work as well. It is sort of a very big mixture of things, and I think that is one of the things my department appreciates me for, in terms of how I am able to tackle different problems at the same time.

Essential skills in my career I would say communication is one of them, along with essay-writing and presentation skills. Going to the workplace, you also have to learn really fast and be able to adapt to the situation, so another key crux is adaptability.

My best bit of advice for graduates Make full use of your time in university. Explore and do what you think you want to do without drilling into your grades. You may even find something fun to research on! There are people out there who will definitely outperform you academically, so choose things you are good at, get the grades in that, and use the rest of your time to further your skills in other areas.

I tend to have most of my friends working in the tech industry, so I have my little social bubble within technology itself. I do not understand, or I could not understand, the perspectives of people who did not like tech, or were just not exposed to it. You would always have to try to convince them one way or another of the problem and you have to somehow find a way to come up with a solution that may or may not involve tech, and not drill down to just tech itself.

SUTD career guide 2020

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Getting started

REALISING DREAMS Stella Loo Architecture and Sustainable Design (Master), Class of 2019 Architecture and Sustainable Design, Class of 2018 Assistant Designer (Architecture), Aedas Pte Ltd

When I was young, I used to dream of being an architect and would draw floor plans of what I wanted my dream house to look like. But although I grew up wanting to be in this industry, I quickly realised that I did not know much about it. So I applied to be a Student Researcher at the Advanced Architecture Laboratory, and it was there that I learnt more about the different things that I could pursue in architecture. Later, as I watched our professors dabbling in things out of this world, was how I got involved in passive responsive architecture.

About my job Right now, I am preparing with my colleagues the 100% design development stage for a project that I also worked on last year during my internship. In architecture, we use Building Information Modelling (BIM), so there is a lot of project management involved. On top of that, I also manage expectations and realism for clients – for instance, when a change comes in, I know I have to make it with the current design or what the client has in mind.

Challenges I faced Career History 2019: Joined Aedas Pte Ltd as an Assistant Designer

Manage your own expectations of yourself and do not make expectations until you know what you are getting yourself into.

SUTD career guide 2020

I thought by going out to work, the best attitude to have would be to be openminded, to want to learn – and that is generally the attitude I have. But that attitude brought me to the point where I realised that I was acting like an intern! I knew I had to step out of it and start handling things by myself without help, but at the same time, I needed the help because I was new. So my challenge was to try and strike a balance where I was completely innocent to the working world even as I continued being very independent and responsible.

The turning point

I do not think there has been an actual turning point in my life. Instead, I try to design checkpoints in my idea of what my future would be like, so that when I reach that stage of my life, where I need to consider my options, I already know what are the favourable options. For example, to me, coming into architecture was the first milestone that I reached in my life. I always knew that I wanted to be an architect, it was just a matter of trying to decide what type of architect I could see in myself because there was so much that I did not know. So, to me, it was more like the road was ever-winding and I am just making sure that I do not end up back at square one.

Essential skills in my career For hard skills, I need to know my digital tools, which are necessary unless everything is to be hand drawn. But the essential skills in my job – or in any job – is really psychologically-based. I have to be very open-minded and be able to take change as it comes. I also have to be able to adapt, always be in the know of what is going on, and manage that information well.

My best bit of advice for graduates Manage your own expectations of yourself and do not make expectations until you know what you are getting yourself into. Everybody is trying just as hard, and if you expect too much out of yourself, you are going to put so much pressure on you before you can even start. It is more important to focus on finding a you that you are happy with and being calm about it, and not being, “I have got to find some way to show me and my designs right now because I want my professor to look at it.”

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PIONEERING NO MATTER THE PLACE Pek Yun Ning Technology Entrepreneurship (Master), Class of 2019 (Bachelor) Engineering Systems and Design, Class of 2018 Graduate Trainee, Schroders

Career History 2019: Joined Schroders as a Graduate Trainee 2018: Co-founded EYFL, a technology-based start-up 2017: Founded Bethm, a musicrelated start-up

Getting started

How I contributed to my company

I chose to dabble in entrepreneurship as I have always had it in me to pioneer new things, and the penchant to turn ideas into reality. I had the chance to spend eight months in the Silicon Valley area as part of my education. Naturally, I was exposed more to the entrepreneurship scene and got better at what it means to be an entrepreneur. At the same time, some ideas on what businesses I would do came to fruition with the help of structured entrepreneurship education in SUTD.

The biggest and most memorable contribution to my company is the running and organising of a Schroders (Singapore) company-wide charity fundraising event. I was the chief organiser.

About my job I am currently a Graduate Trainee in Schroders, a global investment management firm headquartered in London, United Kingdom. I get to rotate between various departments in my first two years within Global Technology, but I can rotate to other functions such as Distribution and Cognitive Science and Automation as well.

Challenges faced I think coming from a more entrepreneurial background, there is a tendency to dream without limits and believe that nothing is impossible. In the corporate world, there are some limitations – things must have a business need, they need to get approval, things are slower to implement even if they are beneficial and essential. I told myself that while change is slower and more limiting, it yields much more influence, so while it is difficult to ‘make that impact’ quickly, the potential impact is way more immense.

The turning point

It is important to be curious and be proactive in searching for suitable opportunities.

I think the turning point was not so much one for me, but for the company. In recent years, Schroders has focused on firming and strengthening its technological capabilities and embarking on innovative projects.

The goal was to let go of old laptops, CPUs, and other accessories that were working to staff at an affordable rate, with proceeds going to Willing Hearts charity. It was not easy organising it – for one, all data, including operating systems, had to be wiped from the devices for information security.

Essential skills in my job It is important to be curious and be pro-active in searching for suitable opportunities. Good communication skills are also really important, as each team and department works with a wide variety of stakeholders, be it from within the company or without. Project management and time management skills are extremely important as well.

Advice for graduates For fresh graduates looking towards starting out in entrepreneurship, I think it is important to understand yourself first. The right teammates are crucial too – do not just team together because you think the idea is brilliant. The most effective teams have members with complementing skills and personalities. Ideas are also abundant, but a successful venture depends on the effectiveness of execution. You need good leaders, good executors, and people with foresight. On the other hand, if you want to enter the finance industry, it is important to be interested in it – this will help even if you do not have any formal education. Once in the industry, stakeholder management, relationship management, inquisitiveness, good attitude, and hard work will set one up for success.

While I did not do any internships in the finance industry, I have always been interested in investment and I think the hiring managers recognised that interest.

SUTD career guide 2020

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OVERSEAS ALUMNI Leaving school and moving into the life of a working adult doesn’t need to be a scary experience. In fact, you can work to make it as smooth as you can.

Getting started I have always known I did not want to be an engineer; it was pretty boring for me. Instead, I wanted to work on solving bigger problems regarding the bigger picture instead of pulling my hair out trying to figure out a solution that someone from India with more experience could solve in 5 minutes. Hence, I applied only for product/ project management roles.

UNDERSTANDING THE BIG PICTURE

Sim Ming Yew Engineering Product Development, Mechanical (biomedical), Class of 2018 Product Manager, Lumos

Career History 2018: Joined Lumos as a Product Manager

Instead, I turned to Lumos, a missiondriven company. Started out of dorm rooms, Lumos seeks to make a positive impact on the world by helping make cycling safer, and helping more people everywhere make cycling a bigger part of their everyday lives. After a Kickstarter launch which raised more than US$800,000, Lumos has shipped to tens of thousands of customers around the world. Lumos has been named one of Oprah’s Favorite Things as well as TIME Magazine’s Best Inventions of 2018, and is also the first helmet of any kind to be sold in over 300 Apple Stores worldwide.

About my job I follow up on every aspect of the project and ensure that the whole project is running smoothly from idea conception, prototyping, locking down on design, and so on. Presently, I am currently at the production stage for two of my projects.

Challenges faced

Go out and get an internship or even part-time work experience so as to gain people skills, communication skills and self-confidence and before entering the working world.

SUTD career guide 2020

Communication in Chinese was real hard as I pretty much struggled with the language through my entire life. Learning to speak to manufacturers and business partners in Business Chinese was surely my biggest challenge, but after being immersed in the language in China, I really started to pick up the language much faster. If I were a one out of ten at Chinese then, I can say that I am a four out of ten now.

Working overseas was not the main reason I joined Lumos, though. I joined because I wanted to learn about being a Product Manager, and a start-up allows you to learn everything in-depth and become more well-rounded in the future.

How I contributed to my company Lumos created the next-generation bicycle helmet with integrated lights, brake, and turn signals, which vastly improves a cyclist’s visibility and ability to communicate his intentions to motorists while riding in traffic. I was the product manager for the helmet. It caught Grab’s attention, and they bought thousands of helmets for their riders. This will increase our brand recognition in the areas that these helmets are being used, and will also serve as PR and assets for future partnerships.

Essential skills in my job I interact with business partners and manage stakeholders, so my position requires a lot of management skills. I picked these up from internships and interacting with management. As an intern, you get to talk to management and employees, and you can kind of see what management style works and what does not.

Advice for graduates Go out and get an internship or even part-time work experience so as to gain people skills, communication skills and self-confidence and before entering the working world.

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CAREER PATHWAYS A-Z Here are some of the career sectors you can join in the job market, with a myriad of opportunities and pathways within.

Career sectors Banking and financial services Business and management consultancy Electronic products Engineering and manufacturing FMCG Healthcare Information and communication IT and technology Logistics, transport, and supply chain Public administration and defence Scientific Research and Development

SUTD career guide 2020

BANKING AND FINANCIAL SERVICES Opportunities in finance are available across a wide range of possibilities including actuarial work, banking, regulatory bodies, corporate finance, insurance and risk management. All of these roles require good numeracy, strong communication skills, a commitment to study for professional qualifications, and a highly-developed work ethic.

Banking The banking sector traditionally comprises global investment banks that provide a broad range of services, from corporate finance to trading. Graduates can look to enter specific areas of finance such as asset management, hedge funds, private banking and venture capital, among many others. Internships are crucial to break into this sector. In addition, applicants should continue to build the strength of their résumés with extra-curricular activities. Join relevant societies and participate actively. Read the financial business press or consult news websites. Attend presentations and skills events organised by finance employers to get a better understanding of the type of individuals these companies look for. When applying for banking jobs, graduates should keep in mind that there are three components to a bank, which is the front, middle and back office. It is important to note, as they vary in the nature of work and the jobs they have to offer. Front office - The front office is the bank’s interface with the market, whereby employees are expected to coordinate and handle all the needs of the bank and its clients. The front office

consists of sales, marketing, pre-trade and execution activities. In other words, front office staff are the people who generate the bank’s revenue directly. As most roles in this office are client-facing ones, candidates are required to possess good interpersonal and negotiation skills. Middle office - Risk management jobs, for example, are typically considered to be a middle office role. Other jobs in this office also include corporate treasury, financial control, compliance and strategic management. The middle office and front office often work hand in hand on some deals to ensure that the bank is not taking on risks that are beyond what the company’s strategies allow. Back office - The back office is comprised of areas that provide vital support and administration but do not directly generate revenue for the bank. Here, you may find departments such as IT, operations, HR and accounting where staff perform functions that mostly focus on operations, processing and support. Both the front and middle office depend on the support of the back office to function effectively.

Insurance Insurance professionals protect both individuals and companies against potential financial risks. Innovative, positive-thinking graduates who are keen to get to grips with both numbers and people in a constantly changing environment would fit well in this industry. Job titles vary according to employer, but the main types of graduate job roles include: Graduate underwriter: responsible for deciding whether to grant a policy to a potential client, whether (and, if so, what) conditions should be attached and how much the client should pay in premiums. Underwriters work closely with actuaries and negotiate with insurance brokers.

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Claims management trainee: handles and progresses matters when claims are made on a policy. This involves dealing with the claimant and assessing whether the claim is valid. Trainee loss adjuster: assesses the extent of loss sustained by the policy holder to check that the claim is valid and investigates how the loss was caused. Loss adjusters are usually independent from the insurance company and work for specialist practices; within the insurance company, some of their duties will be completed by claims managers. Graduate insurance broker: typically works at an insurance brokerage and helps clients to select and obtain the best insurance products from insurance companies for the best premiums. Trainee actuary: traditionally employed by insurance employers to complete financial forecasts and to manage funds. In practice, actuaries often have a numerate degree. However, most other job roles in insurance are typically open to graduates of all degree disciplines, although employers often prefer a numerate (such as maths or engineering) or business/managementrelated degree. Employers also look for graduates who are able to react quickly, have great client-facing skills and good attention to detail.

IT Solutions Before the buzz fintech made, technology applied in the back-end of established consumer and trade finance organisations had long been in existence. Technological solutions improved the quality of services provided by banks to their clients, and have made professionals in IT important enablers who facilitate business performance by increasing data quality and security. Demand for IT specialists with excellent communication skills and outgoing personalities is high. However, working in this field is often projectbased, and professionals often navigate teams of various specialists across different departments.

BUSINESS AND MANAGEMENT CONSULTANCY Advertising In this area of work, candidates will have to apply directly for entry level positions into large organisations. All degree disciplines are acceptable when accompanied with relevant work experience. Many ad agencies recruit all year round, so it’s important to know exactly which role you’re aiming for before you apply. Candidates will take on roles as account managers to manage clients in the firm’s business arm. Occasionally, graduates are assigned to the creative branch, usually in teams of two – copywriter and art director.

Consulting Consultancy firms have many different specialisations, such as strategy, process or operational, IT, economic, and environmental. The core business of this line of work entails providing professional advice to individuals or organisations on industry-specific topics. Typically, there are two types of consultants in this line of work: • Process or operational consultants Primarily concerned with solving specific problems and implementing change, these establishments typically recruit graduates as systems analysts, IT consultants, or business process consultants. This area of work involves analysing specific client problems that are frequently related to their working systems. Inevitably, there is often a strong interest in the application of computer systems to business problems. You will need to demonstrate considerable analytical ability and IT skills. • Strategic consultants The core work of strategic management consultants is to advise corporate clients on strategies to improve profitability

and/or shareholder value. They may recruit graduates to start as research analysts, business analysts, or associate consultants. Rewards are high, but so is the level of commitment expected, and working hours can be long. Typical projects last about two to three months, with teams of three to four consultants based either at the office or with the client. Employers tend to look for extremely high levels of achievement, both academic and extracurricular. HR professionals may find ample hiring opportunities with all types of employers, but specialist opportunities are usually located in recruitment consultancies and companies that provide training services. Graduates intending to work in HR will need to apply early and widely as most companies tend to accept only one or two graduates annually into their HR trainee posts.

Market research A market researcher collects and interprets reliable information using two main categories of research techniques: quantitative, to generate statistics; and qualitative, to explore attitudes and behaviour. Found both in agencies and in-house, they typically design research projects, interview people and write reports based on data analysis. Market researchers need to be interested in people and their behaviour, as well as possess good analytical and organisational skills and adequate numerical competence.

Purchasing These professionals are responsible for procuring or purchasing the required quality and quantity of goods and services at the lowest or most competitive rates to meet user needs. Their job scope is tremendously wide as they have to deal with clients and suppliers, which include market research, tendering, negotiating, contract preparation, and managing relations with suppliers. They will also have to prepare purchasing strategies and policies, writing specifications and standards, and making sure that their supply complies with the organisation’s required standards.

SUTD career guide 2020

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ELECTRONIC PRODUCTS Electronics are ubiquitous in the modern world so the industry encompasses many areas of expertise, including consumer goods, automotive, medical, military and communications equipment. At one end are the very high-volume consumer products such as smartphones, and at the other end are products such as medical scanners – a company might only produce 100 units of these a year because they are so expensive. Automotive electronics are produced in moderate volume so fall somewhere in the middle. There are generally many opportunities to progress in this industry. You might be promoted into a management role or become a technical consultant within your company. There’s also a vibrant marketplace for independent electronics contractors and consultants. If you choose this path you need to be flexible with your lifestyle because the contract work could be anywhere, and generally lasts for three to ten months at a time. Another possibility is to progress into a technical marketing role, combining customer service skills with your existing base of engineering know-how.

ENGINEERING AND MANUFACTURING A degree in engineering not only allows a career as a professional engineer, it also enables access into many other careers. Although engineering consultancy, research and development (R&D), technical, industry, and defence are key employment sectors; engineers also work in commercial, management, and consulting roles in a wide variety of organisations.

SUTD career guide 2020

Aerospace The global aerospace industry has a tiered structure topped by prime contractors such as Airbus and Boeing – who build aircraft; followed by engines and systems contractors such as General Electric and Rolls-Royce. The aerospace industry in Singapore is mostly centred around the latter, particularly in the area of aerospace maintenance, repair and overhaul (MRO). Aerospace-related R&D for both civil and defence purposes is also another up-and-coming area of this industry in the local sphere, in light of recent research partnerships inked between companies such as Boeing, Pratt & Whitney, and Rolls-Royce with the statefunded A*STAR research consortium. Engineers in this industry constantly deal with high-end technology including materials, structural design, and stresstesting and aerodynamics software. Systems and electronic engineering are also key disciplines in this field. Projects tend to be very complex and usually have very long lead times – sometimes running for more than ten years. Fresh graduates are typically given responsibilities early on and will work on elements of current projects alongside more experienced engineers.

Architecture Architects create designs for new construction projects and redevelopments, using specialist construction knowledge and high-level drawing skills to come up with buildings that are safe, functional and aesthetically-pleasing – all while adapting to budget constraints, client needs and environmental factors. As such, you must be willing to work long hours, under both time and budget pressure. A keen eye for detail is a must, along with excellent communication skills, both oral and written, and an analytical mind. In addition, an awareness of how your projects may affect society and the environment is needed.

Built environment The built environment is a broad sector that covers infrastructure (e.g. roads, highways, tunnels, railways, bridges, etc.), buildings, and its respective support systems, such as ventilation and plumbing. Main employers in this field are consultants – who advise clients, develop designs, and oversee projects; and contractors – who carry out the actual building and maintenance work. Built environment engineers may also be recruited directly by developers, retailers, or the public service. Sustainability has become a key issue with a heightened focus on reducing energy use and emissions on projects which helps to revitalise surroundings. Graduate engineers who are employed by contractors and consultants generally work on just one project at a time before moving on to manage several projects simultaneously.

Clean energy With an increasing focus on finding sustainable solutions for the nation’s energy use, the government has made significant investments towards improving the sector’s R&D capabilities. In addition to testing alternative energy technologies, engineers in this field can expect a wide range of roles dealing with improving systems for energy efficiency, managing energy storage systems, and designing hardware and electrical systems to harness energy from renewable resources such as wind, solar and renewable fuels.

Defence Defence engineering presents exciting opportunities to work on technologicallyadvanced projects that are far ahead of what is publicly available on the commercial market. Engineers in this industry can expect to work with a full range of products, services and systems that support land, air and naval forces. The main activities of this sector can be split into R&D, platform and equipment supply, and services and support. In Singapore, almost all major players

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in the local defence industry are either in the public sector, or are governmentlinked corporations. Employers in this sector hire large numbers of engineering graduates on a rolling basis.

Lighting Lighting engineers are given the task of setting up, rigging, operating and maintaining lighting systems and electrical effects for the stage for a range of shows in the art scene – whether indoors or outdoors. Graduate engineers need to be able to demonstrate their creative, communication and technical skills to secure a role in this field. Besides understanding the lighting requirements for the stage, lighting engineers are required to work closely with other staff, including sound engineers and lighting designers, to realise the production company’s vision for the show.

Manufacturing Manufacturing is the process of adding value to raw materials by turning them into products: electrical goods, vehicles, aircraft, food, beverages, medical supplies, pharmaceuticals, and so on. Engineers working in the manufacturing business are responsible for the safe and efficient planning, management and maintenance of production methods and processes. Typical areas of work include research, design, development, production and quality assurance. Engineers in manufacturing can also apply their skills in commercial roles such as marketing, supply chain, operations management, logistics, and sales and after-sales service.

Oil and gas The oil and gas industry consists of two key areas – upstream: the production of oil and gas; and downstream: the refining of products such as petrol and chemicals. There are international oil companies such as BP, ExxonMobil, and Shell; national oil companies such as Petronas

and PetroChina; smaller independent oil companies; oil service companies supplying specialist services such as drilling and sub-sea operations; and engineering contractors who design and build oil rigs, refineries, or drilling platforms. As a major refining hub, most oil and gas companies based here will typically hire engineers to work on oil refining processes, and non-engineers for trading roles.

Product Design In this field, you will be involved in identifying opportunities for new products, analysing how a new product, or existing product, can better answer consumer preferences and market needs, and settling design requirements with stakeholders to create solutions that are not just innovative, but also practical and suitable for manufacturing. As you will work with a myriad of people, from engineers to stakeholders and marketing staff, interpersonal skills are crucial, as are adaptability and timemanagement skills. Creativity in mixing shapes and colours is vital as well.

Robotics Engineers of this field are responsible for designing and manufacturing different types of robots and robotic systems that are used to perform an array of tasks. Prior to constructing the robot, the engineer must first conduct research to determine the function of the robot and the manner in which it will be designed to accomplish its function. Also known as automation engineers, a robotics engineer help make jobs safer, easier and more efficient through their creations.

Sound Sound engineers work with the technical aspects of sound to ensure the quality of recordings and audio tracks. They may also be involved in the setting up of a sound system for music concerts, theatre shows and corporate events. Candidates who are interested in pursuing a career in this field should have excellent dexterity to set up and adjust sensitive recording and mixing equipment. Sound engineers will also need to work with sound editing and equipment control software programs for the post-production process.

FAST MOVING CONSUMER GOODS (FMCG) The FMCG industry encompasses products with a quick shelf turnover, such as cosmetics, processed food, toiletries and plastic goods. Employers in this sector require graduates from many disciplines to fill in the various areas of work within the industry. Some of the notable areas in this sector include management, research and development, supply chain, as well as sales and commercial.

Management Graduates who want a fast-paced job providing goods that are part of everyday life are likely to find that a management career in the FMCG industry is a good fit for their aspirations. This is a sector in which profits turn on the successful sale of a high volume of relatively lowcost goods, which means the logistical challenges are significant. Anything that slows down or stops a production line, or prevents goods being delivered from one point on the supply chain to the next, is a headache for management – a problem that needs to be resolved in order to protect the profitability of the company. Applicants for management roles will need to be able to show attitudes and aptitudes that will enable them to cope with the fast pace and innovative nature of work in consumer products companies. These include commercial awareness, the ability to work under pressure and problem solving skills.

Research and development (R&D) R&D in the FMCG industry is the cutting edge where science meets business, and as a result it’s an area with a definite buzz about it. Graduates working in R&D work out how to give consumers what they want and turn concepts into reality, whether by refining existing products or developing new ones.

SUTD career guide 2020

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To land a role in R&D, you are likely to need a specific degree, for example in chemistry, engineering, chemical engineering, food science, physics, mathematics, biology, physical science, behavioural science or design, or another relevant technical area. Recruiters want curious, inquiring people who are willing to ask questions and follow them up in order to ensure that products evolve to meet consumer demands.

Sales and commercial

Building and maintaining relationships is a central part of graduate sales jobs in FMCG companies. These roles are sometimes described as ‘customer development’. The work can involve a partnership approach, in which sales representatives from the FMCG company work together with retail outlets to ensure that products have the maximum possible appeal for consumers, ensuring greater profitability for both. Roles in this line of work are usually open to graduates from any degree background. Recruiters will look for a range of competencies such as good leadership and communication skills, negotiation and problem solving skills as well as interpersonal skills.

HEALTHCARE The healthcare engineering sector covers a range of disciplines including biomedical, chemical, electrical, materials, mechanical, software and systems engineering. There are plenty of opportunities in this sector for keen applicants due to Singapore’s ongoing focus on pharmaceutical and biomedical R&D.

Biomedical engineer Biomedical engineers use maths, engineering and biology to understand how the body works as well as to solve healthcare gaps and issues. Graduates entering this field are required to design, build and maintain medical equipment, or develop artificial body parts, drugs

SUTD career guide 2020

or computer programs to help treat disabilities, diseases, or injuries. Biomedical engineers consult and collaborate with doctors and other medical staff in order to conduct research and publish the results. Professionals of this field may also be asked to train medical staff on how to use devices and provide technical support when needed.

Medical product/ equipment designer Medical product/equipment designers are responsible for the design, creation, testing and development of new medical products and equipment. They are responsible for preparing detailed drawings of the product, before developing sample prototypes for testing purposes. They are also tasked with setting out the guidelines and procedures that will be employed in the full-scale production process. Graduates of this profession are typically employed by medical organisations, manufacturing companies and private consulting firms in design and medical technology industries, while others may work in high-tech research and development laboratories.

Medical technologist

Medical technologists, also known as clinical laboratory technologists, perform and analyse the results of complex scientific tests on blood and bodily fluids. Trained experts of this field work in hospitals and independent laboratories using sophisticated procedures and equipment. When test results are analysed, medical technologists collaborate with physicians or laboratory directors to decipher patient data. The day-to-day tasks of a medical technologist include complex analysis of microscopic, immunologic, biologic, bacteriologic, hematologic, and chemical tests and their results. Some duties that a medical technologist might be asked to perform may include preparing cultures of tissue samples, establishing and monitoring programs

for data accuracy, examining slides of bodily fluids microscopically, and crossmatching blood for transfusions.

Pharmaceutical engineer Pharmaceutical engineering involves the manufacturing of pharmaceuticals and related therapies. Pharmaceutical engineers may specialise in different areas of pharmaceutical sciences, for instance, product delivery, regulatory requirements, design quality and more. Industries that welcome graduates from this field include pharmaceutical companies, universities, agencies and national laboratories. Pharmaceutical engineers typically involve themselves with conceiving, designing and producing pharmaceuticals and pharmaceutical therapies from biological and chemical materials. They may also be responsible for the packaging and labelling of the end products. Pharmaceutical engineers spend most of their time in research facilities and manufacturing plants. Their responsibilities can also include quality assurance and regulation.

INFORMATION AND COMMUNICATION Broadcasting, radio and television This sector provides graduates with the opportunities to work for or become the public voice or face to a wide range of broadcast television and radio programmes with the purpose of offering entertainment and/or information. To land a job in this area of work, it is essential to gain as much paid or unpaid work experience as possible – this may be as a broadcast assistant, producer, or news-gatherer, or even self-employment as a DJ. Voluntary work for student newspapers/radio stations and local/ hospital radio and television stations

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can be helpful. Employers seek confident and creative candidates who are adaptable, calm and able to work well under pressure. Good organisational, communication, teamworking and problem-solving skills are also necessary.

E-commerce Today, the internet business sector is all about catering to online consumers by developing products and services and gaining market share with unique content and services. A wide range of skills is needed, and core skills include business analysis, programming, product support, quality assurance, and knowledge of networks, applications and desktops. An understanding of the online consumer and how more orthodox businesses are run is a must, as is dedication, ambition, adaptability, loyalty and a willingness to learn.

Telecommunication The telecommunications industry is all about connecting people – whether it’s communication through traditional fixed-line telephones, computers and laptops, or mobile devices. Job opportunities in the telecommunications sector can usually be found within two groups: vendors and carriers. To put it simply, vendor companies, such as Apple, Samsung and Agilent, provide the hardware and software products required by the sector; whereas carrier companies such as SingTel and StarHub make use of the products to deliver telecommunications services to the end users. While entry requirements may differ depending on the industry and role that you’re applying for, a strong academic background and a relevant degree is necessary, such as telecommunications, information technology, computer science, and electrical/electronic engineering. Aside from good technical understanding, graduates will also benefit from having strong problem solving abilities and analytical/research skills, attention to detail, as well as communication skills.

IT AND TECHNOLOGY Different organisations will require IT services, either as a core part of their business operations or as a service supplied to other businesses. As such, this creates a large and diverse range of work opportunities for graduates, ranging from highly technical areas such as software engineering and programming, IT consultancy, to sales and marketing.

Artificial intelligence Artificial intelligence (AI) involves the creation of intelligent machines or services that operate and react like humans. Graduates interested in pursuing jobs in this field require strong foundations in math, technology, logic, and engineering perspectives. AI specialists need technical skills to design, maintain and repair technology and software programs. Aside from technical skills, working with artificial intelligence requires an analytical thought process and the ability to solve problems with costeffective and efficient solutions. It also requires foresight about technological innovations that allow businesses to remain competitive. A career in AI can be found within a variety of settings including private companies, public organisations, education, healthcare facilities and government agencies. Examples of job roles held by AI professionals include software analysts and developers, computer scientists and computer engineers, algorithm specialists, research scientists, engineering consultants and more.

Cyber security Cyber security refers to the body of technologies, processes and practices designed to protect networks, computers, programs and data from

attack, damage or unauthorised access. Professionals in the field have a variety of career options and specialisations available to them in a range of industries. Graduates may pursue or specialise in operations, systems engineering, development, architecture or testing. Employers look for two main traits among cyber security professionals – inquisitiveness and the ability to communicate with others. Experts in the field need to have a willingness to uncover and dig deep into gaps to develop creative solutions. Additionally, good communicators are necessary to explain concepts to individuals with non-technical backgrounds. Hence, it is imperative for cyber security experts to be able to explain the value of their efforts and how it benefits the overall business. Other skills such as the ability to analyse data and the experience in project management are also useful, depending on the nature of the work involved.

Full-stack developer A highly-skilled computer programmer proficient at both front and back end programming, full-stack developers are also behind the designing of front end web architecture. Other responsibilities include conceiving user interactions on web pages, and creating servers and databases for functionality. In this field, a degree in Computer Science is not the only requirement; you will also need strong organisational and management skills, proficiency in server side languages such as Python, Ruby, Java, PHP and Net, good problemsolving skills, and conscientious. Moreover, because the technology industry is always changing, staying updated is a must.

Programmer Programmers are not only required to write code; they must have a range and depth of skills and a strong knowledge of related areas to create “good” code.

SUTD career guide 2020

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A programmer often works alone using a variety of computer languages, such as Visual Basic (.Net), Java (J2EE), XML and C++ to write software programs. A programmer will be involved in a series of tasks such as expanding and updating existing programs, using coding and programming languages to write new programs, running tests to find any errors or bugs, working with software developers to help create a product, and more. Skills sought after among programmers include mathematical aptitude and strong problem-solving skills, IT and coding skills, excellent organisational, time and project management skills, accuracy and attention to detail.

LOGISTICS, TRANSPORT, AND SUPPLY CHAIN Logistics, transport and supply chain companies are vital to keeping other industries running across the world and it’s a great graduate career choice if you want the challenge of being thrown in the deep end. Logistics is the integration of parts of supply chain management – goods, labour, information, capital and facilities – mainly in aspects of transportation, stock control, and warehousing. It is central to the smooth running of any business, particularly organisations which embrace the concept of “just-intime” manufacture and supply. Logistics can be an in-house function or be contracted out to a logistics service provider. The job scope can involve setting strategies, planning projects, managing day-to-day services and staff, monitoring progress, computer modelling of flows of materials, forecasting, and negotiating with other contractors.

SUTD career guide 2020

PUBILC ADMINISTRATION AND DEFENCE This sector is a broad one, and includes major organisations, such as the civil service and its agencies, the non-departmental public bodies, the local government, and the National Health Service; as well as grassroots communities, such as the teachers in state education, librarians in public libraries, social workers, police departments, probation and prison services, and the armed forces.

The civil service The Singapore civil service comprises the central governing bodies that help ministers to devise and deliver government policies. Organised into ministries and statutory boards, public officers will help with the formulation of national policies and ensure that they are being implemented correctly. The Public Service Division (PSD) guides the HR policy direction of the civil service industry by developing the frameworks for the various ministries. It is also in charge of cultivating and maintaining the quality of civil workers, as well as proposing solutions and platforms for strategic interdepartmental issues and discussions. Individual ministries also hire graduates but do take note that recruitment practices vary between ministries and functions, which make their timing and availability less predictable. You may want to check with the individual ministries from time to time.

Armed forces Owing to their National Service stint, most Singaporean male graduates would have already been exposed to the career opportunities within the Singapore Armed Forces (SAF) by the time they commence their tertiary education. Careers in the SAF are diverse as it is divided into three distinctive branches: the Singapore Army, the Republic of Singapore Air Force, and the Republic of Singapore Navy. It is also important to remember that the SAF is not made up entirely of soldiers and combatants; there are also non-uniformed careers for those who want to contribute to Singapore’s defence without getting involved in frontline battle. You may apply to their research and development arm, DSO National Laboratories, to help enhance the nation’s defence capabilities.

The Home Team The Home Team encompasses the various essential public security and emergency response units of Singapore. It falls under the purview of the Ministry of Home Affairs (MHA). The Singapore Police Force (SPF) offers both uniformed and civilian career roles. Uniformed roles as police officers typically comprise a combination of both desk and practical training, as well as street duties. Employees in civilian roles undertake specialised roles such as crime scene specialists, forensic examiners, psychologists, management executives, and commercial affairs officers. The Singapore Civil Defence Force (SCDF) is responsible for fire and emergency rescue services, while the Central Narcotics Bureau (CNB) is Singapore’s primary drug enforcement agency. Both organisations typically recruit graduates to fill either uniformed roles as senior officers, or civilian roles as senior executives. The Immigration and Checkpoints Authority (ICA) oversees local border

ADVICE FOR YOUR CAREER JOURNEY

security and immigration issues. They typically recruit graduates as senior officers, with rotations across various branches and command centres of the organisation. The Singapore Prison Service (SPS) manages incarceration and rehabilitation of convicted offenders. Graduates may find opportunities within this organisation as either senior prison officers, guidance counsellors, or senior management executives.

SCIENTIFIC RESEARCH AND DEVELOPMENT Research scientists are responsible for designing, undertaking and analysing information from controlled laboratorybased investigations, experiments and trials. They plan and carry out experiments and investigations in a range of areas, including aerospace, green engineering and medical research. These are broad research areas; a research scientist will most likely be working on a much more specialised topic, such as machine learning or stem cell biology. Typical employers include government laboratories, environmental agencies, universities, consumer products companies, pharmaceuticals companies and private research bodies. Quite often, you can only become a research scientist if you have a strong academic background. A relevant postgraduate qualification (a PhD/ research-based MSc) is also normally required, particularly for permanent positions. Post-doctoral research and/ or practical research/laboratory work experience is also beneficial, and frequently required for academic posts.

SUTD career guide 2020

JOBS AND INTERNSHIPS

JOBS AND INTERNSHIPS LEADING EMPLOYERS WITH VACANCIES AND INTERNSHIPS WHO WANT TO HEAR FROM YOU.

Employers BDO LLP........................................................................................................................72 Changi Airport Group (Singapore) Pte Ltd .............................................................. 73 CapitaLand Limited ................................................................................................... 75 Central Provident Fund Board .................................................................................. 75 DSO National Laboratories ....................................................................................... 77 Defence Science and Technology Agency (DSTA) ................................................. 79 Grab ............................................................................................................................. 80 Micron Semiconductor Asia ...................................................................................... 80 The Republic of Singapore Air Force (RSAF) ........................................................... 82 NTUC Income.............................................................................................................. 82 SMRT Corporation Ltd ................................................................................................ 84

BDO LLP

600 North Bridge Road, #23-01, Parkview Square, Singapore 188778 TEL +[65] 6828 9118 WEB https://www.bdo.com.sg/en-gb/careers EMAIL career@bdo.com.sg FACEBOOK @BDOSingapore LINKEDIN @bdo-singapore TWITTER @bdoaccountant YOUTUBE https://www.youtube.com/channel/UCBblycqXBZ7YhP8hSauj6Lg LOCATION

• Singapore – Central • International – BDO’s global organisation extends across 167 countries and territories, with 88,120 people working out of 1,809 offices – and they’re all working towards one goal: to provide our clients with exceptional service.

BUSINESS FACTS

Established in 1972 and a member firm of BDO International since 1979, we offer a full range of services including audit, corporate finance and risk advisory. Our clients are from most fields of business in Singapore and include subsidiaries of multi-national corporations, public and private companies operating in diverse industries, including transportation and publishing. Some of our clients are wellknown, while many are medium-sized emerging businesses. Our size is at its optimum, it is large enough to enable us to provide the full range of world-class services and at the same time allows clients to benefit from our breadth and depth of expertise as the world’s fifth largest accounting network. Simply, our services begin with your needs. Whether you are a start-up or an established enterprise looking to take the next step up, we are well equipped to assist you from ground level to the highest stratosphere of success.

SUTD career guide 2020

DEGREE DISCIPLINE

• Information Systems

CAREER SECTORS

• Accountancy and Financial Management • Banking and Financial Services • Consulting • IT and Technology

APPLICATION PROCEDURES

BDO provides a culture that emphasizes career growth, professional development, collaborative culture, workplace flexibility and global opportunities. If you believe you have the right values and attitude in wanting to be part of our big BDO family, send in your detailed resume and a recent photograph to career@ bdo.com.sg.

JOBS AND INTERNSHIPS

CHANGI AIRPORT GROUP (SINGAPORE) PTE LTD

Singapore Changi Airport, PO Box 168, Singapore 918146 WEB careers.changiairport.com LINKEDIN @changiairportgroup LOCATION

DEGREE DISCIPLINES

• Singapore – East

• Architecture and Sustainable Design • Engineering Product Development • Engineering Systems and Design • Information Systems

BUSINESS FACTS

As the airport company managing Changi Airport, Changi Airport Group (CAG) undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. We operate Singapore Changi Airport, the world’s most awarded airport, and our subsidiary, Changi Airports International, helps develop and manage airports worldwide. Our people are our most important asset in our mission to be the world’s leading airport company by nurturing a vibrant air hub in Singapore and enhancing the communities we serve worldwide. We aspire to build a company where ordinary people achieve extraordinary results. Our people have a passion for service and are committed to teamwork, integrity and excellence. Working together with colleagues and partners to achieve the best outcome, we deliver innovative services and create a world-class experience for our customers.

CAREER SECTORS

• Aviation, Transport and Supply Chain • Hospitality, Leisure and Tourism

APPLICATION PROCEDURES

Apply online at careers.changiairport.com.

Changi Airport Group offers a unique work environment in a global, vibrant and exciting airport community. With a set-up of multiple businesses, we present challenging work and diverse opportunities for our employees to further their personal and professional growth, providing a platform for them to develop and see through their ideas and contributions, making an impact on our organisation and the communities we serve locally and globally.

DEFENDING WITH TECHNOLOGY NAME: Jacklyn Chan DEGREE: Bachelor of Engineering Systems Design, Singapore University of Technology and Design, 2015 ROLE: Assistant Manager, Airport Operations Management EMPLOYER: Changi Airport Group

My job I first joined the Airport Capacity Planning (ACP) team where my work covers airline slot coordination to manage flight demand, long-term capacity planning and resource allocation using simulation. Subsequently, I was transferred over to the Process & System Innovation (PSI) team. I work with various operations teams to identify problems, research for possible solutions and conduct proof-of-concepts.

How I got my job I submitted my resume through the CAG career portal and was shortlisted for an interview after that. I believe the relevance of my bachelor’s degree to the job requirement was an advantage. In school, we were trained in simulation, data analytics and statistics which are essential for ACP’s and PSI’s work. In addition, the industry projects I did in school using the aforementioned skills also helped to boost my resume.

On the flip side, the learning curve is steep for someone who is new to the industry. Fortunately, my bosses and colleagues are always ready to answer my questions and provide guidance when needed.

My happiest moment at work One of my happiest moments was being able to lead an arrival immigration trial. The aim was to develop a simple arrival immigration queue simulation to forecast high passenger traffic and provide possible solutions. It also involved designing a dashboard to deliver those simulation results to staff on the ground. From this experience, I am glad to have the opportunity to develop and apply my skills in a real-life environment!

Some advice University is the best time for you to learn and explore as much as you like – make the most out of it.

The highs and lows What I like most about my job is the opportunity to learn about the different parts of airport operations. Both roles require me to reach out to the various operations teams, understand their processes and simulate or find opportunities for improvement. When I see that my work has helped improve operations for the airport community, it is very satisfying. SUTD career guide 2020

JOBS AND INTERNSHIPS

CAPITALAND LIMITED

168 Robinson Road, #30-01, Capital Tower, Singapore 068912 TEL +[65] 6713 2849 WEB capitaland.com/careers FACEBOOK @capitaland TWITTER @capitaland LINKEDIN @capitaland YOUTUBE @capitaland INSTAGRAM @capitaland LOCATION

• Global – Singapore & International

BUSINESS FACTS

CapitaLand is one of Asia’s largest diversified real estate groups. Headquartered and listed in Singapore, it owns and manages a global portfolio worth S$131.7 billion as at 30 September 2019. CapitaLand’s portfolio spans across diversified real estate classes which includes commercial, retail; business park, industrial and logistics; integrated development, urban development; as well as lodging and residential. With a presence across more than 200 cities in over 30 countries, the Group focuses on Singapore and China as its core markets, while it continues to expand in markets such as India, Vietnam, Australia, Europe and the USA. Our competitive advantage is our significant asset base and extensive market network. Coupled with extensive design, development and operational capabilities, we develop and manage high-quality real estate products and services. We also have one of the largest investment management businesses in Asia and a stable of eight listed REITs and business trusts as well as over 20 private funds. Since it pioneered REITs in Singapore with the listing of CapitaLand Mall Trust in 2002, CapitaLand’s REITs and business trusts have expanded to include Ascendas REIT,

CapitaLand Commercial Trust, Ascott Residence Trust, CapitaLand Retail China Trust, Ascendas India Trust, CapitaLand Malaysia Mall Trust and Ascendas Hospitality Trust. Working at CapitaLand provides you the opportunity to work alongside a vastly talented international workforce, while you gain access to skills and development programmes aimed to promote continual learning. This happens through strategic, integrated and quality learning programmes for professional and personal development, at all stages of your career. DEGREE DISCIPLINES

• Open to all disciplines

CAREER SECTOR

• Property and Real Estate

APPLICATION PROCEDURES

Apply online via capitaland.com/careers and shortlisted candidates will be notified.

CENTRAL PROVIDENT FUND BOARD

238A Thomson Road, Novena Square Tower A, Singapore 307684 EMAIL hr@cpf.gov.sg FACEBOOK @PantryTalk

LOCATION

• Singapore – Central

BUSINESS FACTS

We help more than four million Central Provident Fund (CPF) members save for their retirement, healthcare and housing needs. Our schemes touch our members across various life stages, and we serve CPF members knowing that we can make a difference. As long as you have the passion and commitment to serve the public, you will find your niche in our big family that consists of more than 50 departments in the following job families:

DEGREE DISCIPLINES

• Engineering Product Development • Engineering Systems and Design • Information Systems

CAREER SECTORS

• Public Sector

APPLICATION PROCEDURES

Apply online at www.careers.gov.sg. Only shortlisted candidates will be notified.

• Agency Services • Customer Service • Enforcement • Information Technology • CPF Schemes Management • Policy and Corporate For IT graduates, find out more about our NextGen Programme which aims to build the Next Generation of Technology Specialists and Future Leaders to drive the nextwave of technology that will impact all Singaporeans. The application for NextGen opens from January to March 2021.

SUTD career guide 2020

JOBS AND INTERNSHIPS

DSO NATIONAL LABORATORIES

12 Science Park Drive, Singapore 118225 TEL +(65) 6776 2255 WEB https://career.dso.org.sg/career-openings/index.html EMAIL campusrelations@dso.org.sg FACEBOOK @dso.sg LINKEDIN @DSO National Laboratories INSTAGRAM @discoverdso LOCATION

DEGREE DISCIPLINES

• Singapore – West

• Engineering Product Development • Engineering Systems and Design • Information Systems

BUSINESS FACTS

DSO National Laboratories (DSO) is Singapore’s largest defence research and development (R&D) organisation. Undertaking indigenous development of advanced defence and weapon systems, we provide the Singapore Armed Forces (SAF) with the superior technological edge in the battlefield. While our primary focus is to support the SAF, DSO also extends its defence R&D capabilities to support homeland security. Join us and be a part of more than 1,500 defence engineers and scientists transforming ideas into reality and pushing the boundaries of science and technology across the domains of air, land, sea, space and cyberspace. At DSO, you will never stop growing; benefit from structured training programmes that enhances your soft skills and technical knowledge and gain global exposure with local and overseas scholarships and development programmes.

CAREER SECTORS

• Engineering, Design and Manufacturing • IT and Technology • Scientific Research and Development

APPLICATION PROCEDURES

Applications are accepted all year round. Apply online at https://career.dso.org. sg/career-openings.

This is more than just a career. This is where you make a real impact and shape the future of defence.

GIVING AN EDGE WITH ROBOTICS NAME: Darius New DEGREE: Bachelor of Engineering (Engineering Product Design), Singapore University of Technology and Design (SUTD), 2019 ROLE: Defence Research Engineer EMPLOYER: DSO National Laboratories

My job My work is primarily on robotics; I am involved in programming robotic teaming behaviours to complete complex defence missions given to them. These behaviours will allow the robots to team up with soldiers and aid them in missions and augment platoons to give Singapore the technological edge in warfare.

How I got my job I started out as an intern in DSO where I worked on a multirobot mission system. The entire experience was really fun and challenging which prompted me to apply for their Scholarship for Aspiring Researchers (SOAR). The interview process was quite thorough as they questioned not only my technical interests, but also what I envisioned the future of technology would be. At the end of the day, I believe that they’re just really looking out for passionate people!

The highs and lows

they do and are willing to help out in any way, which motivates me to work harder! Overall, while the work here is challenging, it is precisely this that forces me to constantly challenge myself to learn and discover new things.

My happiest moment at work There are many components in a robotic system, from design to control to sensors, each done by people of different teams and disciplines. Thus, it is always very satisfying when I see them all coming together and how each of our work impacts the overall project. The happiest moment for me is when I see all the hard work resulting in something that functions well together and knowing that it takes teamwork to get there.

Some advice Always have a good learning attitude and go for what you are passionate in. Work and school are worlds apart, but if you have a positive attitude and work well with others, you will go far!

Working on applied research projects can seem quite daunting at first as the learning curve is very steep. But what keeps me going here is the people; they are all very passionate about what

SUTD career guide 2020

JOBS AND INTERNSHIPS

DEFENCE SCIENCE AND TECHNOLOGY AGENCY (DSTA)

1 Depot Road, Singapore 109679 WEB https://www.dsta.gov.sg FACEBOOK/ INSTAGRAM @SingaporeDSTA LINKEDIN @DSTA LOCATION

DEGREE DISCIPLINES

• Singapore

BUSINESS FACTS

• Engineering Product Development • Engineering Systems and Design • Information Systems

At the Defence Science and Technology Agency (DSTA), we develop leading-edge technological and engineering solutions for the defence and security of our nation.

CAREER SECTORS

The multidisciplinary nature of our work in engineering, infocomm technology and cybersecurity will give you many opportunities to innovate and push the boundaries of science and technology. Our diverse portfolio includes cybersecurity, data analytics, artificial intelligence, robotics, machine learning, sensors, space, communications and military systems.

APPLICATION PROCEDURES

DSTA is committed to develop you holistically with our comprehensive professional and personal development programmes. You will grow in a collaborative and dynamic environment where innovation thrives and and be immersed in work that truly matters.

• Engineering, Design and Manufacturing • IT and Technology

Applications are accepted year round. Learn more about DSTA on our website. You may also email us at internship@ dsta.gov.sg or hrjobs@dsta.gov.sg if you have any enquiries about internship or careers.

If you are looking for a fulfilling and meaningful career, join us to make an impact on the defence and security of the nation.

DEFENDING WITH TECHNOLOGY NAME: Loo Juin DEGREE: BEng in Information Systems Technology and Design (ISTD), Singapore University of Technology and Design, 2016 ROLE: Senior Engineer (C3 Development) EMPLOYER: Defence Science and Technology Agency (DSTA)

My job Working as a software engineer at DSTA is dynamic and exciting, covering many aspects of systems development, from software architecture to coding. I work with a team to build software systems that store, process and make sense of huge amounts of data. These capabilities allow valuable insights to be distilled speedily for our nation’s defence and security. This is especially critical for operations where time is of the essence – such as identifying and responding to potential threats.

How I got my job I decided on a career at DSTA to pursue my passion in science and technology, as the opportunity to apply engineering and IT to benefit Singaporeans is important to me. Through my interactions with DSTA engineers, I learned about their diverse and interesting work. This also gave me the confidence that I would be able to put my skills to good use. I would encourage you to visit us at the SUTD Career Fair to find out more about the opportunities available and get inspired!

The highs and lows My work challenges me to develop unique solutions that are not commercially available. It also exposes me to the latest IT trends and developments, and the opportunity to work with and learn from engineers across different domains. Due to the sensitive

nature of our work, we might face unique challenges when developing solutions, but it also gives us many opportunities to be creative and innovate!

My happiest moment at work It is fulfilling to see the systems and software I helped develop being used. The work may be technically challenging, but the sense of achievement I get every time I see my software running smoothly makes it worth it! The culture at DSTA also encourages sharing of ideas and knowledge, and staff are happy to collaborate and help one another. For example, I regularly write software to make my work easier and share them with my colleagues to help them as well!

Some advice Build your toolbox. While it is important to be well-versed in your specific engineering domain, it is also important to build technical breadth, by developing a working understanding in as many engineering domains as you can within your field. This will enable you to learn fast and hit the ground running, no matter what domain you find work in. Seek out opportunities to develop yourself and be open to new challenges!

SUTD career guide 2020

JOBS AND INTERNSHIPS

Grab 9 Straits View #23-07/12, Marina One West Tower, Singapore 018937 WEB grab.careers EMAIL intern@grab.com FACEBOOK @lifeatgrab LOCATION

• Singapore – Central • International – Cambodia, Indonesia, Malaysia, Myanmar, Philippines, Vietnam, Thailand

BUSINESS FACTS

Interns join us in 3 periods – January to June, Summer (April to August) and July to December – in roles across Grab, including Engineering, Data Science & Data Analytics, Product Design and Information Technology. Interns who perform well may be considered for full-time hires upon graduation. Fresh graduates who have not been interns previously are also encouraged to apply for open roles.

Grab is Southeast Asia’s leading super app that provides everyday services such as ride-hailing, food, package, grocery delivery, mobile payments and financial services to millions of Southeast Asians across 339 cities in 8 countries. Our vision is to drive Southeast Asia forward by elevating the quality of life for everyone.

DEGREE DISCIPLINES

We are hungry to make a difference, and recognise that good decisions often come from the heart. We are humbled by our communities, and are proud to serve them with honour. We come from all over the world, united by a common goal to make life better every day for our users. In fact, in the 12-month period to March 2019, Grab contributed US$5.8 billion to Southeast Asia’s economy.

CAREER SECTORS

Being a Grabber means succeeding in a culture of passion and innovation. Joining Grab as an Intern or a Fresh Graduate means being empowered to work on reallife problems, while exemplifying our principles – Heart, Hunger, Honour and Humility. Life at Grab is all about positive disruption – and while busy days are part of the deal, that’s never stopped a Grabber from having fun. In fact, it’s what keeps us motivated to shake things up further.

• Architecture and Sustainable Design • Engineering Product Development • Engineering Systems and Design • Information Systems • Banking and Financial Services • IT and Technology

APPLICATION PROCEDURES

Please apply via our jobs portal at grab.careers. Interviews typically consist of 2 to 3 rounds, which include technical and fit interviews.

Micron Semiconductor Asia 1 North Coast Drive, Singapore 757432 1 Woodlands Industrial Park D, Street 1, Singapore 738799 990 Bendemeer Road, Singapore 339942 WEB micron.com LOCATION

• Singapore

• Leadership in Action

BUSINESS FACTS

• Future Leaders Programme

Fueling Innovation

• Employee Resource Groups and Interest Clubs

Micron Technology is a world leader in innovative memory solutions and storage that accelerates the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. We deliver the world’s broadest portfolio of technologies at the core of today’s most significant disruptive breakthroughs, such as artificial intelligence, IoT and autonomous vehicles.

Driving New Possibilities

With more than 40 years of technology leadership and 40,000 patents contributing to the advancement of the industry, Micron’s team of engineers, researchers and business thinkers share a common goal: to use our expertise in the relentless pursuit of innovation for our customers, partners and communities. Enriching Our Talent Micron believes in fostering a supportive work environment where team members thrive, engage in meaningful work and bring their best selves every day. Selfdevelopment opportunities ranging from structured to informal, self-directed to collaborative, in the classroom and in the workplace, include:

• Technical Leadership Tracks

SUTD career guide 2020

We need the help of bright minds and problem-solvers — leaders and believers. If you’re looking for a career fuelled by possibilities in a fast-paced, innovative environment, team up with us. We can help you translate your talent and drive into a challenging, meaningful future. DEGREE DISCIPLINES

• Engineering Product Development • Engineering Systems and Design • Information Systems

CAREER SECTORS

• Engineering, Design and Manufacturing

JOBS AND INTERNSHIPS

THE REPUBLIC OF SINGAPORE AIR FORCE (RSAF)

3 Depot Road, #01-43, Singapore 109680 WEB http://careers.rsaf.gov.sg LOCATION

• Singapore

BUSINESS FACTS

We believe that given the right opportunities, your passion can be transformed into a truly exceptional profession. Our training opportunities transcend borders. The RSAF collaborates with our counterparts all around the world, allowing our team to train with the world’s best. Passionate professionals. Technologically advanced aircrafts and weapon systems. Together, they make us what we are today – a First Class Air Force that stands ready to defend Singapore and her interests.

DEGREE DISCIPLINES

• Engineering Systems and Design • Information Systems

CAREER SECTORS

• Aviation, Transport and Supply Chain • Engineering, Design and Manufacturing • Public Sector

APPLICATION PROCEDURES

Apply online via careers.rsaf.gov.sg

The RSAF is a First Class Air Force, always ready to deter aggression and defend Singapore and its interests. We will respond decisively to the full spectrum of missions from peace to war as part of an integrated Singapore Armed Forces (SAF). We will be superior in the air and decisively influence the ground and maritime battles. The RSAF is founded on the core values and competencies of its World Class People. We are committed to the nation, the SAF, the RSAF and to one another. Together we will overcome adversity with courage and fortitude. Above all, our people are the heart of our organisation.

NTUC Income WEB https://www.income.com.sg/careers/working-at-income LOCATION

• Singapore

BUSINESS FACTS

The only insurance co-operative in Singapore, NTUC Income was established in 1970 to make essential insurance accessible to all Singaporeans. We are now the leading composite insurer in Singapore offering life, health and general insurance. Our wide network of financial advisers and partners provide value-added financial advisory that complements today’s digital-first landscape, offering insurance products and services that serve the protection, savings and investment needs of customers at different life stages and across all segments of society. As a company that is made different, we believe in attracting capable and dynamic individuals like you to transform Income. We are ‘In With You’ for your performance, growth, innovation and impact. Discover how you can develop professionally and personally as you build a meaningful career with us. Job Roles At Income, we value what’s withIN. We’re made different, right from the very people who work here. Our folks aren’t cast from the same mould and we embrace everyone’s unique personality, including their core attributes and quirky interests.

SUTD career guide 2020

Roles you can look at include: • Operations • Actuarial • Finance • Information Technology • And many more We welcome all graduates to explore and indicate their interests on our career site. DEGREE DISCIPLINES

• Open to all disciplines

CAREER SECTORS

• Insurance and Risk Management • IT and Technology APPLICATION PROCEDURES

Apply online via https://www.income.com.sg/careers/working-at-income

JOBS AND INTERNSHIPS

SMRT CORPORATION LTD

Paya Lebar Quarter (Tower 3), 2 Tanjong Katong Road, Singapore 437161 TEL +-[65] 6671 7373 WEB www.smrt.com.sg EMAIL graduates@smrt.com.sg FACEBOOK @SMRTCorpSG TWITTER @SMRT_Singapore LINKEDIN @smrt YOUTUBE https://www.youtube.com/user/SMRTCorpSG/ LOCATION

DEGREE DISCIPLINES

• Singapore

BUSINESS FACTS

In line with Singapore’s goal to build a car-lite society by 2030, we envision our rail network to be longer than networks in major cities such as Hong Kong and Tokyo, and comparable to current lengths in London and New York City. With existing rail lines now resourced through the New Rail Financing Framework (NRFF) and timelier investments in capacity expansion: replacement and upgrading of operating assets can be expected. With higher operations and maintenance standards, commuters can look forward to smooth and reliable rides. Here in SMRT, we are committed to nurturing and developing rail professionals with the right competencies, operational exposure and mission-oriented mind set. We are looking for young and passionate individuals who want to make an impact in Singapore’s rail industry by taking care of the needs of commuters and providing them with safe, reliable and customer-oriented train services. Come on board as a Rail Engineer and join us on this meaningful journey!

@gradsingapore

SUTD career guide 2020

• Engineering Product Development • Engineering Systems and Design • Information Systems

CAREER SECTORS

• Aviation, Transport and Supply Chain • Construction and Civil Engineering • Engineering, Design and Manufacturing • IT and Technology

APPLICATION PROCEDURES

Step 1: Online application (graduates@smrt.com.sg) Step 2: Online aptitude test Step 3: Assessment Centre Step 4: Final Interview

S I N G A P O R E

AUDIT ̫ TAX ̫ ADVISORY.

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Our team with exceptional experiences

A global mindset Our services • • • • • • • • • • • • • • •

Audit & Assurance Business Services Outsourcing Corporate Advisory Corporate Financial Services Group Goods & Services Tax International Tax Structuring Management Consulting Private Client Services Restructuring & Forensic Risk Advisory Talent Consultancy Technology Risk & Advisory Transfer Pricing

A variety of services Apply now If you share our values and have the skills, ability and ambition it takes to succeed here, we want to hear from you. Whether you join Assurance, Tax, Consulting or Advisory Services, you will enjoy early responsibility, rewarding challenges and exposure to a variety of businesses across a range of sectors. To explore a career path with us, please email your detailed resume and cover letter to career@bdo.com.sg

BDO LLP 600 North Bridge Road #23-0͈ Parkview Square Singapore 188778 www.bdo.com.sg BDOSingapore

BDO Singapore LLP

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