25-YEAR CLUB MEMBERS

A special thank you goes out to these loyal Guest Services employees on reaching an impressive milestone.

Visit mailchi.mp/guestservices/ofmdta4vrc for the full quotes.

Sandra Pillay, Food Prep/Food Server, United Association

“She has the respect of the team. She is reliable and dedicated to giving the best customer service, and is the embodiment of the GSI spirit of service,” – Derek Nottingham, District Manager, Food Service

Ruth Riddick, Retail Manager, Lincoln Retail, South Kiosk

“Ruth started with Guest services in 1997 at the MCI center as a Retail manager. Her respectful treatment of her customers and her effort in creating connections with every customer are the reasons why customers always leave her store with a feeling of importance.” – Addis Worku, District Manager, Retail

Patty Capper, Sous Chef, Florida Southern College

“Recently, Patty stepped in and took over the purchasing position. She did not relinquish any of her Sous Chef responsibilities, and our operation runs more efficiently, and purchasing has never been handled so well…” – Timothy Raible, Food Service Director

Tina Collman, Purchasing & Procurement Manager, Mount Rainier National Park

“Tina is the silent engine that keeps this place running through resilience, creativity, and dedication. Tina has been recognized for her efforts by Guest Services as a finalist for the President’s “E” Award…” – Melinda Simpson, Operations Manager

Kelly Cruz, Arts & Industry at Kiosks on the Mall

“Kelly is a happily married family man with two daughters and two sons. He enjoys working on cars and spending time fishing with his sons. As a Guest Services team member, he has worked at the National Shrine and National Mall.” – Paulette Lassiter, District Manager, Food Service

Mark Haisley, Lead Cook, National Park Inn Restaurant

“[Mark’s] reputation is one of reliability, creativity, and a just darn hard worker. Mark is highly regarded by his co-workers and management team. Any operation would be fortunate to have such a talented cook as him.” – Melinda Simpson, Operations Manager

Kim Roundtree, General Manager, Lake Mead Recreation Area

“... From customers, Kim is friendly and helpful. From clients, Kim is very knowledgeable. From employees, Kim is loyal and fair. She has an enormous amount of experience and knowledge and is very cost conscious.” – Rod Taylor, Vice President

Barry Trice, Senior Vice President, OperationsHospitality Division

“... Barry was promoted to Vice President on October 23, 2003, and continues to serve in that role overseeing many of our National Park contracts, the Property Management and Condominium portfolio, Florida Southern, and The Doubletree Suites by Hilton to name a few.” – Nico Foris, CEO