Salt Spring Island Business Magazine by Gulf Islands Driftwood Publishing

2016 SALT SPRING ISLAND

OCTOBER 19, 2016

BUSINESS M AG A Z I N E

MEET THE

PEOPLE Put faces to the names

BUSINESS

BACKGROUND Hear the stories behind the enterprises

Dgi D giM

DRIFTWOOD GULF ISLANDS MEDIA

GOODS & SERVICES See the range offered to islanders

2 • INDEX

SALT SPRING ISLAND

advertiser index & important phone numbers

BUSINESS MAGAZINE Apple Photo ........................................................... 26

Mouat’s Trading Co. ............................................... 17

BCSPCA ................................................................ 14

McLean, Lizotte, Wheadon and Company............. 10

Beddis Road Garage ............................................. 28

Pacific Rollshutters & Awnings .............................. 18

Cowichan Woodwork ............................................. 31

Pegasus ................................................................. 22

Fraser’s Thimble Farms ......................................... 13

Recreation Excellence ........................................... 23

Gulf Islands Septic................................................. 24

Salt Spring Adventure Co. ....................................... 8

Hastings House ....................................................... 3

Salt Spring Car Rentals ......................................... 20

Investors Group ..................................................... 21

Salt Spring Communication Station ....................... 27

Irwin Collision ........................................................ 12

Salt Spring Conservancy ....................................... 25

Jean Elwell .............................................................. 6

Salt Spring Island Chamber of Commerce ............ 11

Jim Pattison Subaru ................................................ 9

Salt Spring Linen and Dry Cleaners ...................... 16

Kapa Kai Glass ........................................................ 4

Salt Spring Self Storage ........................................ 19

Laurie’s Recycling ................................................... 5

Seafirst Insurance Brokers .................................... 29

Li Read, Sea to Sky Properties ............................... 7

Susan De Stein, Pemberton Holmes Realty.......... 15

Love My Kitchen Fine Cookware & Accessories ... 30

Windsor Plywood ................................................... 32

Phone numbers Ambulance/Fire/Police 911 BC Ferries - Reservations ...................1.888.223.3779 Salt Spring Bus Service.........................250.538.4282 BC Hydro - Trouble calls .....................1.888.769.3766 BCAA - Emergency road service.........1.800.222.4357 Coast Guard Rescue Coordination Centre ...........1.800.567.5111 Non Emergency.................................250.537.5813 Land only Search and Rescue call RCMP............................................250.537.5555 Ocean only Search and Rescue call Coast Guard ...................................250.537.5813 Highway Maintenance .........................250.537.5722 Senior Drivers Program ........................250.537.4604

19, 2016 • SALT SPRING 2 • OCTOBER SS BUSINESS OCTOBER 19, 2016 BUSINESS MAGAZINE

Lions Bus for Wheelchair Bound ...........250.537.2983 Motor Vehicles Office............................250.537.5527 Harbour Authority of SSI ......................250.537.5711 Police-RCMP.........................................250.537.5555 Fire and Rescue ....................................250.537.2531 Hospital................................................250.538.4800 Poison Control Centre ........................1.800.567.8911 Ambulance........................................1.800.461.9911 CRD Animal Control ..............................250.537.9414 Community Health Services District Nurse ......................................250.538.4880 Community Services ............................250.537.9971 Transition House ..................................250.537.0735 24-Hour Violence & Abuse Help Line .1.877.435.7544

Emergency Operations Centre ..............250.537.1220 Crime Stoppers..................................1.800.386.8455 Forest Fire Reports ............................1.888.336.7378 Help Line for Children...................................310.1234 BC Nurse Helpline..............................1.866.215.4700 CRD Director’s Office .............................250.538.0009 Islands Trust Office ...............................250.537.9144 CRD Parks and Recreation.....................250.537.4448

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DriftwooD gulf islanDs MeDia

328 Lower Ganges Road, Salt Spring Island, B.C. V8K 2V3 P 250-537-9933 F 250-537-2613 Toll Free 1 877 537-9934 driftwood@driftwoodgimedia.com www.driftwoodgimedia.com GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

HASTINGS HOUSE COUNTRY HOUSE HOTEL • 3

Now Open until Jan. 2nd 2017

until January 2nd, 2017...

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016 OCTOBER 19, 2016 SS BUSINESS • 3

4 • KAPA KAI GLASS

Kapa Kai known for great glass jobs

Owner Troy Kaye

Over 30 Years Experience

Kapa Kai Glass is “the biggest little glass shop on Salt Spring Island.” Owner/operator Troy Kaye is a journeyman, transparent wall systems engineer (TWSE), glass worker who has 30 years of experience working in Calgary and Salt Spring. He opened the doors to his shop in March of 2004. Since then, he has been busy keeping up with all of the new construction and renovations taking place on the island. Being the only glass company on the islands with registered interprovincial journeymen, Troy has confidence that Kapa Kai can handle any job: “If it has glass, I can do it,” he said. His range of services includes house windows, mirrors, shower doors, sunrooms, skylights and aluminum fabrication. No job is too big or too small. Because Troy enjoys what he does for a living, it is easy for him to produce high quality workmanship, and he treats every job as if it were his own home. The only challenge of doing business on Salt Spring that Troy faces is relying on ferries to shuttle supplies and products on or off the island. He is pleased to be a part of the Salt Spring community and supports local junior golf. And, if you are wondering about the origin of the business’ name, Kapa Kai means “oceanfront” in Hawaiian. Kapa Kai Glass is located at 1531 Fulford-Ganges Road and is open from 8:00 a.m. to 4:30 p.m., Monday to Friday. Owner Troy Kaye can be reached at 250-653-4148.

Kapa Kai Glass . . . on call & on time THE ISLAND'S ONLY INTERPROVINCIAL JOURNEYMEN GLAZIERS

• custom sunrooms • custom skylights • aluminum fabrication

• mirrors & shower doors • auto glass • residential & commercial

Your “clear” choice for glass

250-653-4148 Free estimates OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 4 • SS BUSINESS OCTOBER 19, 2016

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

LAURIES RECYCLING • 5

THEN

NOW

AN ISLAND FAMILY SINCE 1861 WORKING WITH THE COMMUNITY

Hedgers are pleased to continue providing an alternative recycling and garbage service for the community Owned and operated by Laurie and Nancy Hedger, the business offers a recycling and garbage service with the drop-off area being next to the Country Grocer Plaza on Lower Ganges Road. The convenient location began over 24 years ago to provide an alternate service during island garbage issues for areas with no service and with the Hedgers’ bulldozing business receiving calls to dig private garbage pits. The continued island support makes their business unique as customers “escort their recycling and garbage to our site by all means of transport, from bicycles to Mercedes, and then thank us for providing an alternate service.” Laurie Hedger has been in business on Salt Spring for more than 50 years, involved in fishing, farming, logging and excavating. “lt is rewarding to finish my working years by providing a service that encourages recycling and protection of the environment. We all thank the community for their patronage.” Their recycling and garbage business employs three full-time and two part-time staff.

LAURIE’S GARBAGE & RECYCLING PICK UP & DROP OFF • CLEAN UPS • CONTAINERS • SCRAP METAL DISPOSAL

COMMERCIAL • RESIDENTIAL • CONSTRUCTION • STORAGE • ORGANICS DROP OFF: NEXT TO COUNTRY GROCER GULF ISLANDS DRIFTWOOD

DRIFT WOOD PUBLISHING

250-653-9279

SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016 OCTOBER 19, 2016 SS BUSINESS • 5

6 • JEAN ELWELL, CPA

Professional service with home appeal

Jean Elwell (right) and Catherine May

CPA Jean Elwell has run her home-based firm from Salt Spring for the past 15 years. She left a corporate job in Vancouver along with a large salary and expensive lifestyle to move to a rural community, and has never looked back. Elwell, with assistants Catherine May and Deborah Osmanich, provides all types of accounting services, including personal and corporate taxes, bookkeeping, and financial document preparation for year-end. She is qualified to do all assurance engagements including reviews and audits, and can give advice about accounting software and setting up systems. “I love numbers, puzzles, making things balance and helping clients find solutions,” Elwell says.

Elwell and her staff provide a unique accounting experience, giving their helpful, friendly advice at a reasonable price. Since 2004, the office has been attached to Elwell’s home on North Beach Road, ensuring a commute of no more than two seconds. That’s just one of the perks of the job; she also enjoys having a schedule with time for yoga breaks and the fact that Salt Spring is such a great place to raise kids. Hiking, dog walks and singing along at the Tree House are some favourite offwork pastimes. “There is no question that professionals pay a premium to come here, but I don’t have a single regret,” Elwell says. “There is no place I would rather have raised my boys and met such wonderful life-long friends.”

1681 North Beach Rd, Salt Spring Island

250-538-0371

jeanelwell.ca@gmail.com www.jeanelwell.ca OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 6 • SS BUSINESS OCTOBER 19, 2016

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

LI READ, SEA TO SKY PREMIER PROPERTIES • 7

Li Read Loves Business When it comes to understanding Salt Spring’s unique business community and its real estate needs, Li Read is your source. In her third term as the president of the Chamber of Commerce, and with her many years in real estate, and knowledge of the Islands, she has the necessary experience to help entrepreneurs select perfect business options for their families and to aid builders and developers looking for a new project. “I spend much of my time with buyers interested in Gulf Islands properties. I know what they are looking for,” Read explains. “Before you build or develop, doesn’t it make sense to talk to someone who understands what the market is looking for?” Read can help find the right spot for any new business venture, whether a restaurant, a B&B, a home-based

business, or an investment property. Her motto is “See Li for Successful Solutions”. Read’s listings always include a variety of properties: residential, commercial, investment, acreages, and development potentials. Looking to be a part of the “foodie revolution”? Let Li show you arable opportunities. How about an heirloom farm? Or, be a part of the hospitality lifestyle ... welcome visitors to Salt Spring to share the calm of the Islands. Where does the entrepreneurial spirit take you? If you are looking for a business that suits your lifestyle, “See Li for Successful Solutions”.

Li Read

250.537.7647 LiRead33@Gmail.com www.LiRead.ca

Platinum Collection

Li Read, Managing Broker GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016 OCTOBER 19, 2016 SS BUSINESS • 7

8 • SALT SPRING ADVENTURE CO.

Outdoors lover guides adventure fun Looking for a fun and educational way to get out on the water for family members or friends? Salt Spring Adventure Company offers a full range of activities that make the most of the island’s beautiful outdoor playground. With opportunities like whale-watching trips, kayak tours and multi-day expeditions, paddle board rentals and even stand-up paddle board yoga lessons, business owner Yvonne Poirier makes sure there’s something to cater to everyone’s interest and comfort levels. The company also offers bike rentals, summer camps and customized group programs. “We are here to educate and allow clients to experience an adventure that suits them, and our main goal is to make sure everyone has fun!” Poirier says.

Poirier bought the business around four years ago, after managing the company founded by Sean Mulligan for a few years. One of her favourite things about being an outdoor educator and guide is being able to work with youth, particularly those who are experiencing nature for the first time. “I love to watch them as they reconnect and learn to love their time outside, learning and trying different things,” she explains. As someone who loves to spend her free time hiking, foraging, kayaking and boating, it’s clear Poirier is the perfect host to help others share those joys — and that she’s found her dream job. Getting to do it on Salt Spring is just the icing on the cake.

Yvonne Poirier

COME ADVENTURE WITH US...

WHALE WATCHING KAYAKING TOURS & RENTALS PADDLE BOARDING & RENTALS BIKE RENTALS

OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 8 • SS BUSINESS OCTOBER 19, 2016

GULF ISLANDS DRIFTWOOD

DRIFT WOOD PUBLISHING

JIM PATTISON AUTO GROUP • 9

The Jim Pattison Auto Group continues Saunders Subaru legacy

The Saunders family with Jim Pattison and Bill Harbottle

Saunders Subaru has been a big part of life on Salt Spring Island for the past 36 years, with many islanders buying their vehicles at the Colwood dealership and having them serviced there too. The warm relationship is continuing since Bob and Norma Saunders sold their family business to The Jim Pattison Group. “A long-time decision was made easier by the respect and support we have been shown by The Jim Pattison Group. It is important to me and my family that

the success of Saunders Subaru lives on, and Jim Pattison and Bill Harbottle have shown that we share the same values regarding local community, customer service and quality, as well as a commitment to Subaru,” said Bob Saunders when the sale was announced this past summer. Harbottle, president of The Jim Pattison Auto Group, said one of the company’s goals has been to deliver a seamless transition for all Subaru owners. “We’ll continue the Saunders’

dedication to their customers and the community, and we look forward to maintaining and building on their tradition.” The Jim Pattison Auto Group’s relationship with Subaru is fairly new, starting in 2012; today, they are the largest Subaru retailer in Canada. Transitioning Saunders Subaru to The Jim Pattison Auto Group makes it their fifth Subaru location in Western Canada, and reflects the auto group’s belief in the Subaru brand.

A MA

“Drop in today, the coffee is always on”

1784 Island Highway, Victoria, BC (250) 474-2211 JPSubaruVictoria.com GULF ISLANDS DRIFTWOOD

DRIFT WOOD PUBLISHING

SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016 OCTOBER 19, 2016 SS BUSINESS • 9

*MSRP of $27,670 on 2 package with an MSRP

10 • MCLEAN, LIZOTTE AND WHEADON

You are not just a number at MLW and Company

Fred Lizotte, CPA, McLean, Lizotte, Wheadon and Company

The firm of McLean, Lizotte, Wheadon and Company is a public accounting partnership of four with offices on Salt Spring Island and in Victoria. Edith Sacker founded the Salt Spring Island location in the 1970s as the need for localized accounting services grew on the island. Although the ownership of the practice has changed

over the years, two local CPAs, Frédéric Lizotte and Paula Wheadon, now operate it. The Salt Spring Island office employs four individuals: a receptionist, one accounting technician and the two partners. Lizotte has watched the practice grow and change over the years. “We have always focused on providing professional, courteous, personalized service in a timely manner to a wide spectrum of clientele,” said Lizotte. Providing professional, courteous, personalized service in a timely manner and offering solutions to taxation or business problems is the source of their success. They work closely with clients, whether addressing Canadian tax issues or offering accounting and taxation solutions to individuals or businesses. Dealing with Canadian taxation issues is mostly centered on preparing personal, corporate or estate tax returns. Other services include accounting services, monthly management accounting support to private businesses and not-for-profit organizations, representing clients in responding to inquiries by the Canada Revenue Agency, and auditing services to local not-for-profit organizations. If you are looking for an accounting firm where you are not just a number, it is time to call McLean, Lizotte, Wheadon and Company.

The numbers don’t lie It pays big dividends to have a reliable accountant

Services oﬀered include: • Tax preparation (personal, corporate, estate). • Tax planning, accounting, bookkeeping. • Auditing of not-for-proﬁt and charities. • Consulting for buying/selling/starting a business.

Chartered Professional Accountants

340 LOWER GANGES ROAD 250-537-9742 OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 10 • SS BUSINESS OCTOBER 19, 2016

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

SALT SPRING CHAMBER OF COMMERCE • 11

We want to help your business grow and prosper. No matter what sector or the size of your business. Small Business Week events will inspire you and your team to greater heights!

Thursday, Oct 20th BUSINESS AWARDS EVENT from 5:30 to 8:30 at ArtSpring (Jackson Ave) Want to help grow your business and grow the local economy at the same time? There is no better investment you can make in your business than to join the Salt Spring Island Chamber of Commerce! We have been here since 1948 as a non-profit supporting small business on Salt Spring. We are Salt Spring’s Business Co-op! Along with other business members and committed volunteers, we get THINGS DONE and make a difference in the local economy.

We are here for you, your business and the community. We are striving to strike a balance between a strong, local economy and respect for the environment. We recently became the first Chamber in Canada to be acredited by Green Tourism Canada. We can’t do our work without people like you getting involved. For as little as $10 per month, you can make a difference in the future of your Island. Drop by the Chamber office and find out how!

TEN GREAT REASONS TO JOIN THE CHAMBER! 1. Have a Voice - Be Heard. The Chamber advocates on your behalf on matters that are important to the business community. 2. Networking and Member Events. Regular Member Mixers to promote your business and share knowledge. 3. Be a Part of Salt Spring Tourism. By joining the Chamber, you are supporting tourism marketing - tourism benefits the whole community! 4. Involvement in Salt Spring’s Business Co-op. Now you have a team of people here to support you and your business to be more successful. 5. Listing on the Chamber and Salt Spring Tourism Website Directories. These websites are viewed by thousands of locals and tourists who are making purchasing decisions. Media sponsor

Driftwood

6. Racking Privileges at the Visitors’ Centre. Over 35,000 people will visit the Center this year. 7. Member Discounts at Local Island Merchants. Save money at Country Grocer and other great local retailers and service providers. 8. Chamber of Commerce Medical and Dental Coverage. Discounted employee benefits for small to medium - sized businesses. 9. Supporting Salt Spring Island ‘Shop Local’ Program. Support the Island’s economy by shopping locally - we all win! 10. Participation in Great Chamber Events. Participate in great Chamber supported events throughout the year.

Presenting sponsor

GULF ISLANDS

Y O U R

C O M M U N I T Y

N E W S P A P E R

S I N C E

1 9 6 0

Produced by

Supported by Country Grocer, Mouat’s Trading, Shaw Communications & Thrifty Foods along with the members of the Salt Spring Island Chamber of Commerce. GULF ISLANDS DRIFTWOOD

DRIFT WOOD PUBLISHING

Learn more by visiting: www.saltspringchamber.com or call 250.537.4223 SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016 OCTOBER 19, 2016 SS BUSINESS • 11

12 • IRWIN COLLISION

Salt Spring’s longest running body shop Having been in operation for over 42 years, Irwin Collision is a contender for the growing list of long-time island businesses. The Ganges body shop contains modern equipment, a locked compound and supplies courtesy cars for your convenience. The shop’s friendly, qualified tradesmen are able to handle a wide assortment of jobs including all collision repairs, auto glass replacement, rust proofing, air conditioning work, wheel alignments, and chip repairs. Irwin Collision is also the island’s only ICBC Express Valet shop, which means they can do a lot of ICBC estimates, saving customers from having to wait for an appointment with ICBC. The shop also does insurance claims for Family Insurance, Canadian Direct Insurance, and Canadian Northern Shield. Owner Kurt Irwin plans to continue fulfilling the business motto: “Good service, good work.” He is proud to offer environmentally friendly waterborne and low-VOC paint products. Irwin employs five full-time staff. The shop strives to maintain a close connection with the community. Irwin Collision is located at 115 Desmond Crescent and is Chester and Kurt open from 8 a.m. to 4:30 p.m., Monday – Friday.

Irwin Collision Ltd.

SALT SPRING ISLAND’S ONLY ICBC ACCREDITED SHOP Protect your vehicle with Rust Check. Includes:

FULLY GUARANTEED

WE ARE QUALIFIED TO DO YOUR JOB • • • •

New Express Valet ICBC Auto Glass Replacement Certified Autobody Painter Wheel Alignment

115 DESMOND CRESCENT

• Certified Frame Technician • Certified Air Conditioning Technician Certified Autobody Journeymen

250-537-2513

OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 12 • SS BUSINESS OCTOBER 19, 2016

email: irwincollision@telus.net GULF ISLANDS DRIFTWOOD

DRIFT WOOD PUBLISHING

FRASER’S THIMBLE FARMS • 13

Plant love shared at island nursery Fraser’s Thimble Farms is an island institution, growing native and exotic plants near the northern tip of the island for 44 1/2 years. Richard’s older brother founded this continuously run family business, now owned by Richard and Nancy. “I grew up in this adventure,” Fraser explains. “It was a family business before my wife and I took it over.” The Frasers love the challenge of growing rare and unusual plants and also grow the largest collection of native plants in the area. Their serene location near Southey Point operates as an old-fashioned nursery, meaning they grow everything they sell, including bedding plants, vegetable

starts, fruit and nut trees, other tree varieties, shrubs and perennials. “Our motto is ‘Grown by Islanders for Islanders,’” Fraser says. “We enjoy many different plants — our interests are constantly changing.” A memorable event for the farm was their first Hellebore Festival, which has now become an established tradition every February. “People were so excited to see all the plants in bloom, especially at a time of year when there isn’t much.” Having a loyal customer base who love plants as much as they do and talking with customers is a favourite part of the business. “We love talking to people about their gardens and sharing successes, failures and knowledge,” Fraser says.

Richard Fraser

Annual Fall Sale 20% OFF

October 19, 20, 21, 22

regularly priced

SHRUBS, TREES AND PERENNIALS

Potted Fruit Trees 3 for $99.

Flowering and Shade Tree Special $59. each (reg. $74. - $99.)

Fraser’s

Thimble Farms 175 Arbutus Road, Salt Spring Island BC 9:00am-4:30 Tues through Sat / Closed Sun & Mon Extended hours will start again in the spring! We are here! GULFWOOD ISLANDS DRIFTWOOD DRIFT PUBLISHING

www.thimblefarms.com 250.537.5788 SALT SPRING BUSINESS MAGAZINE OCTOBER 19, 2016 OCTOBER 19, 2016 •SS BUSINESS • 13

14 • SPCA

All adoptions include all shots, spay/neuter, and permanent identification. Adopters receive food from Hills Science Diet, 6-weeks pet insurance through PetSecure and a free vet check at our local veterinarian clinics. Great things come in small packages! Make a difference one animal at a time. Volunteer.

Volunteering is about commitment and caring. It’s about helping animals and working together with others who share a common goal. Learn more about the steps to become a BC SPCA Branch volunteer as well as the information, orientation and training sessions we provide to help you help animals.

www.spca.bc.ca

Contact the BCSPCA at 250-537-2123 because a shelter is not a home! PROUD SUPPORTERS OF THE LOCAL SPCA

Photos by: Alura Gilbert BC SPCA OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 14 • SS BUSINESS OCTOBER 19, 2016

MURAKAMI CO L L I S IO N & AU TO R EPA I R S

191 RAINBOW RD. 250-537-2239

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

MURAKAMI C O L LI SI O N & A U T O R E PA I R S

191 RAINBOW RD. 250-537-2239

SUSAN DE STEIN • 15

Going the extra mile . . . and then some Susan de Stein is an award-winning Realtor® with Pemberton Holmes Real Estate on Salt Spring Island, known for her hard work, marketing skills, and photography. Dedicated to great client service, she goes the extra mile — and then some. A client recently offered this comment: “Thank you for all the work you do for all those people in the community who have happier lives in the new homes you worked so hard to make happen.” Susan is a sales leader in the Salt Spring office and was fourth highest sales person in 2015 in the roster of 250+ realtors in the company. For the past two years she has earned a gold medal with the Victoria Real Estate Board for MLS sales (2015, 2014). She built her business by providing exceptional, knowledgeable, and professional service. With a business degree and a background in marketing, customer service, and public relations, she says her real estate career has allowed her to combine the varied skills and experience she acquired throughout her working life. Her photography skills are also a vital ingredient in marketing real estate, particularly online. She brings all these qualities to her business, as well as her personal love of both real estate and Salt Spring Island. Susan and Luis, her Mexican sweetie.

Susan de Stein* BestofSaltSpringRealEstate.com tel: 250-537-5553

MBA, REALTOR® susandestein@shaw.ca

cel: 250-537-7943

*Personal Real Estate Corporation

Ask her about 340 Le Page Road MLS 363338 Ango B&B and Retreat on 19.8 acres of peace and quiet. $1,695,000

Pemberton Holmes 1101 - 115 Fulford-Ganges Road, Salt Spring Island, BC V8K 2T9

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016 OCTOBER 19, 2016 SS BUSINESS • 15

16 • SALT SPRING LINEN AND DRY CLEANERS

Salt Spring Linen & Drycleaners and more… Knowledge and experience in all aspects of cleaning Mary Gillies has owned the business since 2004. Mary will tell you that “Our customers recognize our knowledge and experience in all aspects of cleaning, pressing, repairs and restoration of clothes.” Salt Spring Linen & Drycleaners deals with professional dry-cleaning and laundering (wet-cleaning) services for both commercial and personal needs. Customers include the island’s resorts, B&Bs and restaurants. The company specializes in large item cleaning including duvets, bedspreads, quilts, drapes and sleeping bags. Rental services include special event table cloths and napkins, commercial rental mats and carpet cleaners. Salt Spring Linen & Drycleaners sells vacuum cleaners as well as many popular brands of vacuum bags and commercial quality house cleaning supplies. If you are not ready to buy new and are looking to have repairs done on your vacuum cleaner or sewing machine, or need to have your small carpets cleaned, look no further. These services are provided through our partnerships with All Victoria Vacuums, Sawyers Sewing and Luv-A-Rug in Victoria.

Mary Gillies, owner

Drycleaning and more! Personal & Commercial Laundry • Shirt service!! • Alterations • Large item laundry Weekly Duvets, bedspreads, quilts, sleeping bags service • Special occasion linen rentals to Victoria: Banquet tablecloths, napkins • B&B laundry. Sheets, towels, facecloths • All Victoria Vacuums • Vacuum cleaner sales • Luv-A-Rug • Vacuum cleaner bags & belts • Sawyer Sewing • Carpet steam cleaner rentals • Entrance mat rentals • Professional cleaning supplies • Restaurant sales & rentals. Bar wipes, chef jackets, aprons, table cloths, napkins

SALT SPRING

Linen & Dry Cleaners

116 Hereford Ave., Ganges drycleaners@telus.net

250-537-2241

Hours: Tuesday - Friday: 8:30 am - 5 pm • Saturdays: 10 am - 4 pm

OCTOBER 19, 2016 •OCTOBER SALT SPRING BUSINESS MAGAZINE 16 • SS BUSINESS 19, 2016

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

MOUAT’S HOME HARDWARE • 17

HOME FURNISHING has never been easier

SHOP LOCAL

MOUAT’S MOUAT’S MOUAT’S

UPSTAIRS AT OPEN 7 DAYS A WEEK 250.537.5551 MONDAY-SATURDAY 8:30 AM - 5:30 PM SUNDAYS & MOST HOLIDAYS 10 AM - 5PM

Home Owners helping Homeowners

DRIFT WOOD PUBLISHING

GULF ISLANDS DRIFTWOOD

OCTOBER 19, 2016 SS BUSINESS • 17 SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016

18 • PACIFIC ROLLSHUTTERS & AWNINGS

Awning & Rollshutter Solutions for Salt Spring homes Pacific Rollshutters & Awnings is the largest retailer of residential shade and security products on Vancouver Island, British Columbia, Canada. The company was started in 1991 and is owned by well-known business owners, Nigel Brown, Debra Ruffell & Don Beatty. Don is the general manager and the business shares the Ruffell & Brown showroom located at #2 – 2745 Bridge Street. Showroom hours are Mon – Fri 9:00 to 5:00 and Saturday from 9:30 to 4:00. We welcome you to come in and take a look at all of our wonderful products. They are on display and available for you to compare the various models and options. Many of

our clients prefer us to come to them – which allows us to view their situation in person, take measurements, provide ideas and give an accurate estimate. In-home visits and estimates are free of charge and are available any day and time that is most convenient for you. We guarantee fast, courteous and dependable service! If you’d like information on your particular situation and would like us to contact you, please either call us at the phone number above or email us at: info@pacificrollshutters.com. **Please note: we are not a manufacturer of the products that we sell. For manufacturer contact information please visit our website.

extend your family time,

protection & security

social time and quiet time

for your

home

250.361.4714 T F. 1 . 8 0 0 . 5 6 3 . 5 5 5 8 2 - 2 7 4 5 B R I D G E S T R E E T, V I C T O R I A PA C I F I C R O L L S H U T T E R S . C O M

PH.

OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 18 • SS BUSINESS OCTOBER 19, 2016

GULF ISLANDS DRIFTWOOD

DRIFT WOOD PUBLISHING

SALT SPRING SELF STORAGE • 19

Salt Spring’s best storage facility Salt Spring Self Storage provides a valuable service to our island’s households and businesses. If your needs are short term because you’re doing a renovation on your home or longer term because you’re travelling or moving and are between homes we have the storage space that will fit your needs. Maybe your business needs additional storage space for paper files or inventoried products or tools and supplies. We have a storage space for you.

There are several sizes of storage units to choose from ranging from the smallest 4x8 units to larger 15x15 units. Our buildings are all climate controlled and access to the facility is provided between the hours of 7 am to 7 pm. Our gates are securely locked outside of those hours ensuring the safety of your possessions. Give us a call when you find yourself in need of additional storage space. We’d be happy to show you around our facility.

Store your clutter, clear your mind! • Salt Spring’s only facility 100% dedicated to storage • We’ll beat any competitors pricing • Our facility is fenced, climate controlled, and well lit

• Many sizes to choose from • Pay a year in advance and receive the 12th month free • Located near Merchant’s Mews on Upper Ganges Road

347 Upper Ganges Rd. 250-537-5888 saltspringministorage.com saltspringministorage@telus.net

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

SALT SPRING BUSINESS MAGAZINE OCTOBER 19, 2016 OCTOBER 19, 2016•SS BUSINESS • 19

20 • SALT SPRING CAR RENTALS

Rental vehicles 7 days a week

Josselin Brain

The goal of Josselin Brain, General Manager of Salt Spring Car Rentals, is to make renting a vehicle on Salt Spring a convenient and easy experience. It’s a busy place to be, open 7 days a week from 9am to 5pm — serving almost as many locals as tourists. Islanders requiring a van, pick-up truck, or car can take advantage of daily, weekly and monthly rates. They currently have 14 vehicles and 10 scooters. Scooters prove to be a very popular way for visitors to see the island and are available April thru September. Josselin says, “Many locals are realizing the variety of vehicles we offer to meet all sorts of needs. Groups often rent vans for off-island events, shopping trips, sports games etc. to cut down on ferry costs. Also, people wanting to upgrade from their ‘island car’ when going off island for business and personal trips. We also get many locals renting for family and friends visiting.” Salt Spring Car Rentals is also supplier for ICBC and other insurance companies, so locals no longer need to go off-island if they are in need of a replacement vehicle while theirs is being repaired. The company recently celebrated its eighth year in business and for the upcoming year hopes to continue making islanders aware of their market niche and personal and professional service. The local schools and ArtSpring have been supported by Salt Spring Car Rentals, who were also proud to donate vans for designated drivers for the Salt Spring Island Motorcycle Toy Run this past summer. Salt Spring Car Rentals is located at the Salt Spring Marina in Ganges Harbour, beside the marina office next to Moby’s Pub.

Located At SS Marina

250.537.3122

www.saltspringcarrental.com OCTOBER 19, 2016 •OCTOBER SALT SPRING BUSINESS MAGAZINE 20 • SS BUSINESS 19, 2016

GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

INVESTORS GROUP • 21

Financial consultants complete the bigger picture Investors Group Financial’s holistic approach to creating financial plans is the reason both Markus Wenzel and Teile McDonald were drawn to the company. Focusing on the whole picture of personal planning and placing the client’s needs first allows these consultants to build relationships that last and develop strategies as individual needs change. Every client receives a complete written plan, including investment options, retirement savings plans, estate planning, education savings, cash flow forecasts, and income tax advice. This complete dossier is designed specifically with the client’s best interests in mind and has the flexibility for movement as lives change and evolve. Markus’ educational and marketing background figured strongly in his decision to become a financial consultant, seeming a natural progression in careers. He has been with Investors Group for six years and is a Certified Financial Planner. Putting his clients’ best interests first and treating each decision with individual care is his top priority.Teile’s love of numbers and math led her to a career in financing, branching off a year and a half ago to join Investors Group. She is currently working to her

designation as a Certified Financial Planner and enjoying working with people on a closer personal basis. Teile is very passionate about living and working in a thriving community such as Salt Spring, and working with young families to help develop business and financial plans to enable them to live and succeed here as well. Both Markus and Teile are dedicated to their careers and our community, and are involved in many volunteer activities.

Investors Group Financial Services Inc. Teile McDonald Consultant

105 Rainbow Rd, Salt Spring Island V8K 2V5

250-221-1164 Wealth Management, Retirement Planning, Tax&Estate Planning, Family Income Protection

Markus Wenzel

CFP B.B.A. (Hons) Financial Consultant

1194 Isabella Point Rd, Salt Spring Island V8K 1T5

250-653-9788

Trademarks, including Investors Group, are owned by IGM Financial Inc. and licensed to its subsidiary corporations.© Investors Group Inc. 2015 MP1978 (11/2015) DRIFT WOOD PUBLISHING GULF ISLANDS DRIFTWOOD

OCTOBER 21, 2015• SS BUSINESS • 21 SALT SPRING BUSINESS MAGAZINE OCTOBER 19, 2016

20 • SALT SPRING CAR RENTALS

Rental vehicles 7 days a week

Josselin Brain

Located At SS Marina

250.537.3122

www.saltspringcarrental.com OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 22 • SS BUSINESS OCTOBER 19, 2016

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INVESTORS GROUP • 21

Investors Group Financial Services Inc. Teile McDonald Consultant

105 Rainbow Rd, Salt Spring Island V8K 2V5

250-221-1164 Wealth Management, Retirement Planning, Tax&Estate Planning, Family Income Protection

Markus Wenzel

CFP B.B.A. (Hons) Financial Consultant

1194 Isabella Point Rd, Salt Spring Island V8K 1T5

250-653-9788

Trademarks, including Investors Group, are owned by IGM Financial Inc. and licensed to its subsidiary corporations.© Investors Group Inc. 2015 MP1978 (11/2015) GULFWOOD ISLANDS DRIFTWOOD DRIFT PUBLISHING

SALT SPRING BUSINESS MAGAZINE OCTOBER 19, 2016 OCTOBER 19, 2016•SS BUSINESS • 23

24 • GULF ISLANDS SEPTIC LTD. / G.I.S. SALES & RENTALS INC.

Experienced professionals at Gulf Islands Septic COMMON-SENSE TIPS TO PROTECT YOUR SEPTIC SYSTEM

GULF ISLANDS SEPTIC LTD.

The septic system is an important part of a home and costly to replace. Protect what you have! A septic system may be out-of-sight but should NOT be out-of-mind. Nothing focuses the attention like a back-up into your house!

“The Original...Serving the Southern Gulf Islands since 1963” • Septic tank pump-outs • Electronic tank-locating • Emergency Service • 26 years service records on file

• Don’t flush baby or personal wipes! They can clog the septic system.

*** WARNING SIGNS OF TROUBLE*** • Slow and gurgling drains, toilets not clearing • Sewage odour • Liquid surfacing on septic field Certified ASTTBC (Applied Science Technicians & Technologists of BC) Member of BCOSSA (BC Onsite Sewage Association)

• Space-out time between heavy water usage, especially laundry loads, to give the tank settling time. • Schedule regular septic maintenance every 2-5 years. Mark your calendar! • Clean effluent filters every 6-12 months. Mark your calendar! Effluent filters protect disposal fields. Mandatory on all septic tanks installed since 2005.

high-density polyethylene

• Know location of your septic tank and have easy access. Important in an emergency. Install risers to surface.

G.I.S. SALES & RENTALS INC.

• Clear septic field of trees and shrubs. Roots can infiltrate the disposal field, lines and septic tank, causing blockage and back-up.

“Tanks for all reasons” CANWEST

• Septic, sewage-holding • Ecological systems • Filters • Whitewater SewageTreatment Plants

• No burn piles on septic field. The heat can damage or destroy field lines. • Check the distribution box. It should be in good condition and sitting level to ensure even flow into field lines.

Approved by Province of BC and CRD

WE WELCOME VISA • MASTERCARD |

292 ARMAND WAY

250-653-4013

SALT SPRING ISLAND BC

OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 24 • SS BUSINESS OCTOBER 19, 2016

V8K 2B6 GULF ISLANDS DRIFTWOOD

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SALT SPRING CONSERVANCY • 25

Leave a

Green Legacy

on Salt Spring Small or large, your bequest can help us protect our natural environment forever. 250-538-0318 info@saltspringconservancy.ca

www.saltspringconservancy.ca GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016 OCTOBER 19, 2016 SS BUSINESS • 25

26 • APPLE PHOTO

It’s Apple Photo for business promotional products and unique gift ideas Apple Photo is an island essential and the one-stopshop for the island’s printing, imaging, shipping and promotional needs. The shop also offers a few surprises too. You can find iconic Salt Spring post cards, frames, prints and other unique gift ideas throughout the shop. Apple Photo is a strong supporter of the community sponsoring many events, donating materials and giving non-profit organizations a break on pricing. Apple believes in our island’s youth and often employs new graduates. Business promotional prod-

ucts are a specialty and Bob and his staff have become the go-to professionals for those catchy signs that are important components for community events. For processing photos for your albums and frames be sure to check out the new photo kiosk located at the front of the store. Another fun and interesting fact is that Apple Photo offers an informal community mail service. You can leave mail for a friend and pick up mail for you left in the community box. Bob and his staff look forward to helping you find the items you need. Stop in to Apple Photo, #3-121 McPhillips Ave., Ganges

YOUR PRINTING AND SHIPPING SOLUTIONS

Stop in or call us today, we pride ourselves on fast quality service. • PASSPORT PHOTOS

• CUSTOM FRAMING

• POSTERS

• PHOTOCOPIES

• PHOTOGRAPHS

• BINOCULARS

• DIGITAL PRINTING

• BANNERS

• ARCHITECTURAL PRINTS

• DECALS

• GALLERY WRAPS

• PUZZLES

• NEW KIOSK FOR PHOTO PROCESSING

• FEDEX AUTHORIZED SHIPPING AND RECEIVING

• MUGS AND T-SHIRTS

APPLE PHOTO & IMAGING

CALL 250-537-9917 Locally owned and operated since 1995

OCTOBER 19, 2016 •OCTOBER SALT SPRING BUSINESS MAGAZINE 26 • SS BUSINESS 19, 2016

3-121 McPhillips Ave. applephoto@saltspring.com GULF DRIFT ISLANDS DRIFTWOOD WOOD PUBLISHING

SALT SPRING COMMUNICATION STATION • 27

Salt Spring’s new communications hub Full package of services available Salt Spring Communication Station, located at 342 Lower Ganges Road, is the authorized TELUS dealer. Paul Zolob and his partner Amber Ogilvie purchased the business from Energy Options in July and moved to the new location. “Customers like the new location” said Zolob. “There is plenty of parking and my Royal LePage Real Estate office is in the same building, so it makes it convenient if Sylvia needs a hand.” Sylvia Vasquez handles customer service at Salt Spring Communication Station along with Kaylee Lapierre. They offer a full package of services including sales and activations for mobility devices, internet service, TV satellite and landline phones. You will also find a selection of accessories as well as gift cards and prepaid credit cards. Zolob said many customers were unaware that the shop offers landline phone service and is also able to provide cell phone boosters for areas that have

New display units and demo phones have arrived at new store location

bad cell phone reception. Zolob became a real estate broker with Royal LePage shortly after moving to Salt Spring in 2011. He is also a volunteer member of Royal Canadian Marine Search and Rescue.

When asked what he believes makes businesses successful, Zolob answered with out hesitating. “Customer service, customer service is what keeps your clients coming back and it is our number one priority.”

cell phones, satellite, landlines, accessories Stop in today, and choose from one of the latest name brand smartphones! 342 Lower Ganges Road | Salt Spring Island 250-537-8371

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SALT SPRING BUSINESS MAGAZINE OCTOBER 19, 2016 OCTOBER 19, 2016•SS BUSINESS • 27

28 • BEDDIS ROAD GARAGE

Professional service, personal approach Erik Lundstrom has enjoyed nine busy years of being the shop owner at Beddis Road Garage. Now as a family operated business he continues to strive to provide the best knowledge and service he can to his customers. “Not only is it important to offer your best, it’s important to help people, our Island people who keep us going all year round!” The guys here don’t shy away from a challenge! So what have ya got?! BRG offers up-to-date diagnostics; a variety of exhaust equipment, expert knowledge and tools for any job! BRG is proud to be a supporter of the GISS Apprenticeship program and employs a young apprenticing mechanic, Wyatt. This is a great program that places interested and enthusiastic young people in work places where they can learn and grow in the field of their interest. Beddis Road Garage is here to help, with licenced mechanics and apprentices; Monday through Friday, 8am-5pm.

Kim, Erik, Dennis and Wyatt

• Repair and maintenance to ALL makes and models • Vehicle Inspections both Commercial and Private • Custom Work

• Up-to-date computer diagnostics • Licensed Mechanics and Apprentices • Towing • Drop-in Tire Repair

181A BEDDIS ROAD 250-537-4122 OCTOBER 19, 2016 •OCTOBER SALT SPRING BUSINESS MAGAZINE 28 • SS BUSINESS 19, 2016

office@beddisroadgarage.com GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

SEAFIRST INSURANCE BROKERS • 29

Insurance specialists meeting your needs with a variety of insurance options SeaFirst Insurance Brokers Ltd. has been providing insurance services for over 50 years on Vancouver Island with offices in Sidney, Brentwood Bay, Saanichton, West Shore, Oak Bay, and Pender Island. They are in their 11th year on Salt Spring Island. They offer a variety of insurance products to protect the things that are important to their clients, whether it is their home, vehicle or business. SeaFirst Insurance Brokers provides several specialties including a High Value Home package and a Bed and Breakfast program. Whether it is commercial, residential, home, business, auto, travel medical, yacht, or recreational vehicle insurance that is required, SeaFirst Insurance Brokers Ltd. can tailor a policy to meet the individual needs of their clients. They also act to provide Provincial Drivers’ Licensing Services to island residents. The SeaFirst office on Salt Spring Island is located in Grace Point Square, where the professional staff provides friendly, efficient service.

Janet Watson, Christine Stocks, Judy Boissonnault, Cindy Constable, Gillian Pottinger, Doug Guedes, Mike Kissinger. Missing, Kim Topping

The office staff includes Doug Guedes (vice president of SeaFirst Insurance Brokers), providing over 30 years of insurance industry experience. Other staff include office supervisor Cindy Constable and brokers Kim Topping, Judy Boissonnault, Christine Stocks, Gillian

Pottinger, Janet Watson and introducing Mike Kissinger, specializing in Commercial lines. Mike looks forward to providing assistance with business insurance. SeaFirst Insurance can be reached at 250-537-5527, Monday to Friday, 8:30 am to 5 pm, and 9 am to 3 pm on Saturday.

Insurance Brokers for

• Auto • Marine • Residential • Travel • Commercial • Farm Insurance • Home Based Business Open Monday to Friday 8:30am - 5:00pm and Saturdays 9:00am - 3:00pm

SEAFIRST INSURANCE BROKERS

Suite 1103 - 115 Fulford-Ganges Rd., Salt Spring Island Ph: 250-537-5527 Fax: 250-537-9700 email: info@seaﬁrstinsurance.com

www.seafirstinsurance.com GULF ISLANDS DRIFTWOOD DRIFT WOOD PUBLISHING

SALT SPRING BUSINESS MAGAZINE OCTOBER 19, 2016 OCTOBER 19, 2016•SS BUSINESS • 29

30 • LOVE MY KITCHEN

It’s Cookbook Season!

Since 1988, Rebar Modern Food has been Victoria’s favorite restaurant and juice bar, featuring fresh, healthy, predominantly vegetarian fare. The upbeat atmosphere and vibrant, tasty food have led critics to describe Rebar as inventive, hip, and visionary. The Rebar Modern Food Cookbook can be used by everyone — strict vegans, vegetarians (full and part-time!), and anyone looking for delicious ideas with a funky twist. Recipes range from salads to pastas, entrees, lunch and brunch ideas, soups, sandwiches, side dishes, sweets, and juices. The book also offers handy tips, menu ideas, seasonal substitutions, and suggestions for transforming dishes into low-fat or vegan alternatives.

A celebration of British Columbia’s coastal cuisine with recipes and fork-lore from the region’s farmers, artisans, fishers, foragers, and chefs. The Butcher, the Baker, the Wine and Cheese Maker by the Sea is a tribute to the remarkable innovators and culinary leaders who make up Canada’s west coast food culture. Discover some of the most diverse and delicious food on the planet, from the fabulous food-truck fare of Tofino to the elegant dishes of downtown Vancouver’s five-star restaurants, along the Sea to Sky highway to the famous après-ski pub grub of Whistler and the hearty, homegrown smorgasbord of the lush farming valley of Pemberton.

Take a moment before the busy holiday season descends upon you to peruse the selection of tantalizing cookbooks at Love My Kitchen in downtown Ganges. Owner Linda Koroscil has chosen two favourite West Coast cookbooks this year. These books deserve a permanent home in the discerning chef’s kitchen for years to come.

Jonn

Linda

140 FULFORD-GANGES RD. 250-537-5882 9:30-5 pm Mon - Sat / 11-4 pm Sun

FINE COOKWARE

& ACCESSORIES

OCTOBER 19, 2016 • SALT SPRING BUSINESS MAGAZINE 30 • SS BUSINESS OCTOBER 19, 2016

GULF ISLANDS DRIFTWOOD

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COWICHAN WOODWORK • 31

Thinking about renovating or building?

WE SPECIALIZE IN CUSTOM DESIGNED CABINETS, MILLWORK, MANTLES & FURNITURE Your ideas, plans and drawings will become a beautiful reality. Using leading edge technology and old world craftsmanship, our team will work with you from design to completion to ensure you get the professional results and value you expect.

COWICHANWOODWORK.COM 250-743-5804 Cowichan Woodwork Ltd. continues to value Salt Spring Island clients GULF ISLANDS DRIFTWOOD

DRIFT WOOD PUBLISHING

SALT SPRING BUSINESS MAGAZINE • OCTOBER 19, 2016 OCTOBER 19, 2016 SS BUSINESS • 31

The only building supply centre on Salt Spring where you can shake hands with the owners. Neighbours Helping Neighbours Build Their Dreams

• Serving Salt Spring over 37 years. • Three time Store of the Year winner in the Windsor chain across Canada • Two time winner Salt Spring Chamber of Commerce Business of the Year

FINISHING... And BUILDING SUPPLIES

166 Rainbow Road, Ph: 250-537-5564 / Fax: 250-537-1207 Open Mon-Fri 7-5:30/Sat 8- 5:30 / Now open Sundays & holidays 9-3

www.windsorssi.com | general@windsorssi.com 32 • SS BUSINESS OCTOBER 19, 2016

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