AMBASSADOR PROGRAM Employability Skills in ACTION!
PROJECTS 2015 STAR The Power of Professionals Combined: Multidisciplinary Trivia Night FuturePharm Majors Expo
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COPYRIGHT Ambassador Program 2015 – Employability Skills in ACTION! The Ambassador Program 2015 – Employability Skills in ACTION! ebook has been created by students from the Monash University Ambassador Program from within the Faculty of Pharmacy and Pharmaceutical Sciences. Published by What Really Matters Publishing c/- Organisations That Matter Compiled By Gary Ryan, Facilitator of the Projects Program Level 8, 350 Collins Street Melbourne, Victoria 3166 AUSTRALIA Phone +61 3 8676 0637 E-mail: info@orgsthatmatter.com Copyright © 2015 Gary Ryan, Organisations That Matter® & Monash University & each of the members of the project teams All effort was made to render this ebook free from error and omission. However, the author, publisher, editor, their employees or agents shall not accept responsibility for injury, loss or damage to any person or body or organisation acting or refraining from such action as a result of material in this book, whether or not such injury, loss or damage is in any way due to any negligent act or omission, breach of duty, or default on the part of the author, publisher, editor or their employees or agents.
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CONTENTS STAR The Power of Professionals Combined: Multidisciplinary Trivia Night FuturePharm Majors Expo
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Faculty of Pharmacy and Pharmaceutical Sciences
PROJECT NAME:
STAR
TEAM MEMBERS
PROJECT ROLE
Jenn Ng
Team Leader
Jessie Zhou Jessica Tait Bridget Halloran Sophie Trieu Yang Su
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PROJECT PURPOSE To provide an opportunity for current students to improve their employability skills, through utilising the STAR technique.
For students to learn how to master the most commonly asked interview questions and gain insight on the recruitment process.
Whilst bringing students together for this event, we improved student-to-student interaction through engaging activities.
GOALS Quantitative goals • 100 students to attend the session • To execute project during Week 5 of Semester 2 • Booking lecture theatre (venue)
Qualitative goals • Improve students’ confidence when preparing for internship/job interviews • Want students to say “This will enhance my employment opportunities” • Introduce the concept of STAR technique and reinforce how important it is to utilise this technique in successfully preparing for interviews • To boost students chances of standing out of the crowd when applying for a job by actively engaging in activities that help you develop employability skills • To provide students with the skills to perform in an interview which would lead to their dream job
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WHAT WE PLANNED
Task Number
Task Description
Due Date
Task Leader
1
Set up Google docs
30/7
Jenn
2
Slides preparation
9/8
Jessica, Bridget, Jenn
3
STAR worksheet
9/8
Jenn
4
Marketing and promotion: make a mini poster (may advertise on behalf of Laurence once seeking approval)
9/8
Jessie
TBC – catered to Laurence’s availability
Jessie
TBC
Yang and Sophie
9/8
Sophie and Yang
• Have a draft ready so that we could just fill in the Rehearsal of the session WITH LAWRENCE 5
• To seek approval/green light from Laurence regarding contents and slide presentation
6
Rehearsal of the session AS A GROUP
7
STAR Examples • To produce an example as a guidance for students
8
Printing of worksheets/ relevant materials
23/8
Jenn
9
Prepare presents/chocolates as incentive
23/8
Jessie
10
Slides presentation
27/8
Yang and Sophie
WHAT ACTUALLY HAPPENED The original plan was not executed due to several complications such as being too similar to another project or lack of funding. Despite this, in the end we were able to agree on doing the STAR technique employability skills workshop. We were able to complete all the tasks planned except for conducting a rehearsal session which didn’t occur due to time constraints. Even though we laid out a plan, due to poor time management skills we did not complete the tasks under the time-frame listed. Furthermore, the preparation of the project was complicated by the fact that some of the group members were not actively participating. However, everyone in the end chipped in and were able to successfully conduct the session.
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WHAT WE LEARNED Employability Skills
Specific Lessons
Leadership
The group leader encouraged the group members to take initiative of their involvement of the project, including performing to the best of their abilities.
Teamwork
The importance of working cohesively as a team to ensure completion of the project.
Communication
The need for at least two communication routes, eg face to face and email.
Planning & Organisation
Discussing and coming up with a detailed timeline plan to bring the project into life.
Initiative
The need to take initiative to drive the progression of the project.
Technology
The use of google docs, google slides in order to prepare material for the project. The use of word document skills to prepare the worksheet and poster for the project. • so caught up in event that we did not take any photos
Problem Solving
Sometimes regenerating the project isn’t a bad solution.
Life-long Learning
Acquiring the skills of managing and coordinating the member’s time availability in order to ensure the success of the project.
Innovation
Employability skills session has not been carried out by student ambassadors before this.
RECOMMENDATIONS Pick one of the following employability skills:
• Should of held the session earlier as many students already had their interviews for internship when we conducted the session. • Have the interactive session in the middle and not towards the end.
Teamwork
Communication
Problem solving Leadership
Planning & organisation
Initiative and enterprise
Learning
Self-management Technology
Customer service
Situation – What was the high level situation that you were involved in?
• Awareness of ambition vs reality during project planning, what is within arms reach. Task – What was the task that you (usually in a team context) were trying to achieve?
ACKNOWLEDGEMENTS Action – What actions did you personally take to achieve the desired outcomes of the task?
Gary Ryan – Providing skills and materials Laurence Orlando – For collaboration and co-hosting the event
Result – What was the result of your efforts? What did you learn?
Melissa Barnes – For support and printing
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Faculty of Pharmacy and Pharmaceutical Sciences
PROJECT NAME:
The Power of Professionals Combined:
Multidisciplinary Trivia Night TEAM MEMBERS: Tina Huynh Mai Nguyen Jessica Dayment Juan-Li Cai Shengqi Na
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PROJECT PURPOSE To bring together students from different health professions in their final year of study, and encourage a greater understanding of multidisciplinary practice.
GOALS
Quantitative goals
Qualitative goals
• 100 attendees measured by ticket sales
• To learn more about multidisciplinary teamwork
• 10 staff measured by ticket sales
• To have an enjoyable event
• Students from all health courses offered by Monash University, measured by registration details
• To make new connections
WHAT WE PLANNED
• To establish contact with the representative club of each faculty • To confirm a convenient date for all faculties • To write (or have the clubs write) 10 questions to contribute to the trivia • To organise catering for 110 guests • To provide prizes for 30 guests (3 teams) and certificates of participation for the rest
• To find and book a venue • To organise transport • To purchase money box • To write forms, more posters and tickets • To make Facebook event • To sell/collect tickets • To have the event open to final year students only
WHAT ACTUALLY HAPPENED
• Established contact with each faculty (club or staff)
• Produced physical forms, posters and tickets
• Confirmed a date, though some courses had their final years on placement
• Made Facebook event
• Nearly all faculties gave questions for trivia • Planned catering
• Made online ticket sales event • Event opened to all years
• Bought prizes for 15 people (groups changed from 10 to 5 people) • Bought moneybox
• Had other faculties promote event online
• Tickets did not sell • Event cancelled
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WHAT WE LEARNED Employability Skills
Specific Lessons
Leadership
• It was difficult to plan without face-to-face meetings • It was important to ensure all group members are aware of everything that is going on
Communication
• We communicated mostly via Facebook chat which was somewhat effective • Communication between student clubs and faculties is difficult to discover • Explained to each other what time constraints and other responsibilities we needed to prioritise ahead of the project
Planning & Organisation
• It is difficult to organise an event at another campus • It was important to have set deadlines for steps in organisation
Problem Solving
• Contacting clubs • Finding a location and date • Deciding what to do when we lacked interest from students • Budgeting the event based on various numbers
Teamwork
• Communication • Face-to-face meetings with a documented plan are important to ensure there are assigned responsibilities and a team goal
Initiative & Enterprising
• Tina took leadership role when fourth years went on placement • Tina bought a money box and went to Peninsula campus to organise ticket sales
Customer Service
• Supply and demand, there was a lack of demand for our project, a similar event took place a week beforehand
Lifelong Learning
• Even if things don’t go as planned you can still learn from the experience
Technology
• Communication through social media is not the most effective means of communication and does not replace in person conversations
Self-management
Coping with the disappointment of the event not proceeding process include: • Deciding on the theme and structure of the event • Booking a venue • Developing a marketing plan for this event • Hiring a soloist/group as entertainment for the night • Planning and preparing food for the event
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RECOMMENDATIONS It is important to be able to advertise to people in person. The event location is crucial – people are not willing to travel long distances for events even if transport is provided. Find out if there are already similar events that are organised close to the the date of our event.
Do not have fourth year pharmacy students leading the group as they do not have time – particularly during placements. Make sure to keep all members of the group in touch with what is happening.
ACKNOWLEDGEMENTS Gary Ryan – Organisations That Matter® Melissa Barnes – Student Experience Co-ordinator, project supervisor Elise Redmond – Clubs & Activities Coordinator Wei Hurn Soh – Clinical Pharmacist Monash Student Union (MONSU) Peninsula Inc Monash University Undergraduates Society (MUMUS) Maggie O’Teale, Jacinta Chavulak, Christine Clark, Dr Phillip Mendes, Angela Carnovale, Anuj Krishna
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Faculty of Pharmacy and Pharmaceutical Sciences
PROJECT NAME:
FuturePharm
TEAM MEMBERS Jennie Nguyen Larry Tsui Eric Mounnarath Jacqueline Chan Michael Nguyen
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PROJECT PURPOSE One of the core aims of the Student Ambassador Program was focused on implementing activities that would improve student life, both internally within the campus, as well as strengthening student connections with the industry.
after their degree. It was also a chance to illustrate the real-world applicability of the content taught at uni, particularly before students embarked on placements within these areas.
As a student, there are often limited opportunities to interact with pharmaceutical industries and hospital pharmacy departments. The FuturePharm project was created to expose students to the hospital pharmacy environment, as well as to companies involved in the manufacture of therapeutic goods. FuturePharm involved a series of tours to these various sectors, so students could gain insight into the daily running of such departments, as well as broaden their view of possible career prospects
PROJECT PURPOSE Quantitative goals
Qualitative goals
• Conduct at least one tour of a hospital pharmacy and a pharmaceutical company.
• Give students the opportunity to see what a typical hospital pharmacy department looks like and the way the department is run.
• Achieve more than 50 participants in 5 tours, (10 per tour) • Open the tour to all year levels - first to fourth years; and for both pharmacy and pharmaceutical science students. • Produce a project which requires less than $100-200 to fund. • Achieve more than 50 responses for interest.
• To compare similarities and differences between hospital pharmacy and community pharmacy. • Introduce the hospital pharmacy setting to students before they embarked on their placement. • Allow students to see the processes involved in the manufacture of drugs. See different departments of pharmaceutical company at work, (e.g research & development, quality control, quality assurance). • Demonstrate how ‘Good Manufacturing Practices’ are implemented in the real world setting.
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WHAT WE PLANNED Initially, FuturePharm planned one hospital pharmacy tour for students studying pharmacy, and a pharmaceutical company tour for those studying pharmaceutical science. The tours were to be self-funded with students using public transport to commute to and from each place. That way, the project was also cost-effective. We aimed to have 10 students per tour, who would be selected on the basis of first-in first-serve when submitting their expression of interest.
WHAT ACTUALLY HAPPENED The launch of FuturePharm began with contacting various hospital pharmacy departments: The Royal Children’s Hospital, Austin Hospital, Peter MacCallum Cancer Centre and The Alfred Hospital to outline the aims of the project and take expressions of interest. Many of the hospital contacts were through past and current mentors, as well as contacts available on the official hospital websites. The Ego pharmaceutical company was contacted through placing an online query. All the hospitals contacted and Ego were willing to participate in the project and offer tours to students. Negotiations on available dates and times were made over a span of several weeks. We were looking at conducting more pharmaceutical tours, however due to time constraints and availability of the student ambassadors team to lead each tour, we decided to run 5 tours over the span of 2 months. Due to OH&S requirements, each hospital took on board 10 students each, with the Ego company extending the tour to 15 students. Once dates were finalised, polls were set up on the 3rd year Pharmacy and Pharmaceutical Science Facebook page to gauge the level of interest. The expression of interest far exceeded the number of allocations available for each tour. Students were sent a Facebook invite to their nominated tour on the basis of first-come first serve, with waiting lists set up in place in the event there were free spots. Google Forms were set up to obtain student contact details in the event of emergencies as requested by the Faculty. With regards to the Ego tour, there was no public transport available to take students to and from the company. The possibility of hiring transport came to mind, however it took
us a while to find a suitable bus charter to accommodate 15 students at a low price. There was also uncertainty on whether there would be funding available for this. Initially we considered the prospect of having the students attending pay a small transport fee to cover the cost of the bus. However, this equated to $30 per person, and many were unable to afford the cost of this. The issue was brought up to the Faculty of Pharmacy & Pharmaceutical Sciences’ Finance department who agreed to provide the funds in order to make the commute easier. The four hospital tours and the Ego tour was conducted over the months of August and September. Altogether, 55 students participated in the FuturePharm project.
The feedback received from students was overwhelmingly positive. “Tours were very informative and gave such a good overview of how hospital pharmacy works” ROYAL CHILDREN’S HOSPITAL TOUR
“Thank you so much for organizing this tour. I personally found it very helpful. The university should be very proud of its ambassadors!” AUSTIN HOSPITAL TOUR
“Love the ego pharm tour. Got a lot of free stuff” EGO PHARMACEUTICALS TOUR
“They gave a great tour around the facility, saw a lot and learnt a lot.” EGO PHARMACEUTICALS TOUR
“Tours were great! Love the free stuff!” EGO PHARMACEUTICALS TOUR
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WHAT WE LEARNED Employability Skills
Specific Lessons
Organisation
• Being organised was the key to the success of the program, given we had to juggle between a full load of uni course work, part-time employment, university placements and other extra-curricular activities
Communication between team members
• Some tasks were unable to be carried out unless previous tasks were completed (e.g. transportation couldn’t be organised until tour dates were finalised) . As there were 5 tours being organised simultaneously, effective communication through regularly updating team members of the status of various tasks was key in order to effectively progress with the project.
Long Term Planning
• As the tour was attended by both pharmacy and pharmaceutical science students, long-term planning was required to ensure there was enough resources (time, human and financial) to carry out the plans. • Permission was also sought to obtain access to the master timetable which allowed us to decide on suitable tour dates and times where students were free, and would result in the most student engagement
Problem solving (PharmWars to FuturePharm)
• O ur initial plan, PharmWars, fell apart predominanly due to the lack of financial resources required to run the project. When this occurred, we had to quickly figure out another project that would be financially possible, but would also be possible with the remaining time and resources we had. Regrouping as a team, we brainstormed and quickly settled with the FuturePharm idea. Having been setback, this only made us more determined to ensure that our 2nd project would work.
Leadership
• Some individuals had to take on a more formal role of “leader” such as Jennie while others lead from behind the scenes such as keeping everyone updated with the progress of their task. This made transitioning between each stage of our project that much easier.
Delegation of tasks
• Given the effort and time to organise 5 tours, tasks such as contacting companies, recruiting students, organising transportation, setting up Facebook invites and emergency contact forms were split amongst our team. The tasks allocated to each member played to their strengths and this helped to share the workload effectively and ensure optimal results. Without proper delegation, there would have been no real progress or structure to our plan, and it would have been a very timely process to complete each task together.
Initiative in talking with people in industry
• Our entire project relied heavily on taking initiative and reaching out to various industries and hospital departments. It was also a gamble as we were initially unsure if the hospitals and companies would be interested, or if they would have the time to participate. given their busy schedules. The success of FuturePharm demonstrated how taking those initial steps and willingness to take a risk can pay off with great results. This is true for most good things, as they don’t just come to you; often there is some initiative and hard work which lies behind it.
Being able to work flexibly • During the process, we were met with setbacks such as delayed responses from third parties and public and adjust to difficult transport strikes. However, by being flexible we were able to work around said problems with ease and situations come out on top. This involved contacting such parties again, or finding other means of transportation to the hospitals. Ability to trust each other’s • We had to trust that each team member would complete their allocated tasks, so that we could continue abilities moving further with the project. Learning from our • We took our “failures” (ie. scraping our initial idea for PharmWars) and used it as a learning platform. “failures” and ability to see We did not let it demotivate us, like it did with some other groups. Instead we used it as a push to them early rather than later work even harder to get our new plan in place.
Our initial project was called Pharm Wars, a week-long carnival based on a competition between the Pharmacy and the Pharmaceutical Science cohort. The planned project consisted of a soccer match, dodgeball, “Pharmily feud” and a food truck day. Although the plan seemed reasonable and exciting at the beginning, we soon realised that the funds required to produce this event was very high and was unable to be supplied. As a result, we discarded the project as it was deemed unreasonable and formed a meeting to discuss newer
project. In the end, we found that with the course as a whole, there was little experience for both pharmacy and pharmaceutical science students to see the profession performed in real life. As a result, we planned tours for both pharmaceutical industries and hospitals, which we considered would be helpful for those currently planning their careers past university. Through our errors, we learnt the importance early planning and considering projects by their viability through allocated resources and the potential to assist the students as a whole, rather than through impulse and intuition.
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RECOMMENDATIONS Although we did not have enough man-power and time, we would’ve liked to conduct more pharmaceutical science related tours as students have limited exposure to the industry during their studies. This may be an aim for future Student Ambassadors, who may want to explore other companies such as Bristol-Myers Squibb, AstraZeneca, Loreal etc.
It is much better to have a broad picture in mind than to limit themselves from the very start.
We would recommend that students contact industries well ahead of time to ensure adequate planning of such tours and to accommodate for delays in responses. In general, the future ambassadors should be recommended to think openly about their project and not be afraid to take a chance and give everything a go.
INNOVATION FuturePharm is the first project of its kind to open students up to the real-world pharmacy and pharmaceutical science industry beyond the 4 walls of a lecture theatre or a laboratory. Although Monash University runs similar events where students are taken to GSK, Coopers Brewery Plant and hospitals, these are often limited to the first-year students as part of Orientation Week, or a select group of Scholar students. We believe that all students should have greater exposure to the industrial side of their majors, particularly as they reach the latter years of their degrees, so they can better plan for their future and consider prospective career choices.
this project could also be integrated to raise funds for a particular charity, whereby each student attending donates a gold coin. Even though the money pooled at the end of all the tours may be a small, this would still help to make a difference to those in need of support.
Such exposure not only helps the students recognise what direction they may want to take after their degree, but also shows the industry that Monash is engaging future students with the right tone. Given the level of interest students demonstrated, we like to see project permanently implemented in the future. This project offers a great chance to allow students to explore their potential opportunities as they can see first hand how the knowledge they have learnt applies closely in the real world. Through interactions with a member of the industry during the tours, students will be able to gain a better understanding of how they can contribute to their profession in the future and develop a better view of their career pathway. Based on our experiences of conducting 5 tours, to lessen the workload, we would suggest each group in the Ambassadors program be allocated a particular hospital or a company to contact and organise a tour for. Further,
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ACKNOWLEDGEMENTS We would like to extend our sincerest gratitude to all involved in the planning and running of the various tours and extend special thanks to those who took the time off and gave us such engaging tours. • Faculty of Pharmacy and Pharmaceutical Science, particularly Melissa Barnes (Current and Future Students Coordinator) who had supported us throughout the whole project • Faculty of Pharmacy and Pharmaceutical Science Finance Department for providing the funding for transportation. • Michelle Lamoureux (Technical Secretary Scientific Affairs), Kerryn Greive (Scientific Affairs Manager) and all other staff at Ego Pharmaceuticals who kindly showed us around the facility, gave presentations and organised gift bags for the students. • Arti Thakerar (Education Pharmacist), Catherine Downey (Pharmacist) - Peter MacCallum Cancer Centre
• Daniel Guidone (Senior Clinical Pharmacist, Educational Programmes), Carmella Corallo (Formulary Manager), Michael Dooley (Professor of Clinical Pharmacy, Director of Pharmacy) and all other staff at the Alfred Hospital who kindly offered up their time to give students a tour of the hospital. • Alana Meaklim (Professional Experience Placement (PEP) Coordinator Pharmacy Department) - Austin Hospital • Victorian Coaches for the transportation • Williamson Mai & Michael Lam who kindly offered to drive students to the Alfred Hospital when there was a public transport strike • Gary Ryan for giving us advice in planning the project Again, many thanks to all those involved in our project and for helping to make it a great success.
• Carly Nunn (Pharmacy Student Co-ordinator), Ben Felmingham (Oncology pharmacist)
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Faculty of Pharmacy and Pharmaceutical Sciences
PROJECT NAME:
Majors Expo
TEAM MEMBERS Elonie Morris Mubtasim Murshed My-Linh Hoang Beatrice Chiew Cassandra Hatzipantelis Shefali Parekh Nicole McNamara
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PROJECT PURPOSE The overall purpose of this presentation is to breakdown the stereotypes for each of the majors and provide information on where each major can take you for Pharmaceutical Science, and to show the Pharmacy students that there is more to life than just hospital or community pharmacy.
This will lead to a greater exposure for students to potential employees, enhance student-alumni connections, start the first years thinking early on in their degree, allowing them to make informed decisions and provides information on the wider industry – not just what’s available within the university.
GOALS Quantitative goals
Qualitative goals
• Have at least 50 students attend the seminar
• General positive feedback from students and people involved
• Average rating of 4-5 stars (surveyed through a feedback sheet) • 2-3 representatives for each major/from each different field
• For students to not only enjoy, but learn from the presentation • For it to be an ongoing event (not only in 2016) • To hear general chatter about the presentation (Not only when prompted) • To get people interested in speaking about their experiences and ideas
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WHAT WE PLANNED Initially, we planned to do a seminar style event in which students can openly ask questions to people currently in the work force, in careers that aren’t the typical stereotype of the designated major. The event was designed to be like an Open House event with stalls and short presentations from the aforementioned people in the work force. We planned for a one off event, lasting 2 hours. For this idea, we thought we could incorporate a sausage sizzle and lollies to encourage people to attend. This was an idea to increase the probability of a successful event.
As a group, we met up three times throughout the duration of the project, but most of our communication was done through internet forums. This was successful for our group, filled with very busy members. Firstly, we wanted to incorporate this event with the VCE Expo, but then re-considered. This idea wouldn’t be as effective as year 10’s, 11’s and 12’s may not have a clear idea of their future, whereas first year students would.
WHAT ACTUALLY HAPPENED Unfortunately, we discovered that a similar event was being run by a student body at the university. Due to this, we reconsidered our ideas and decided to have a video presentation that was given to students in the first year. Our ideas and plan for our 2016 event is listed below: • Have a video presentation in PSC 1042 subject to increase success rate (Have spoken to Sab, Ben and Laurence about this and they have said yes – plans to have it run next year)
• Also have a student from each major in third year speaking for five minutes about: > Where they want to go/their future plans > Why they chose their major > Their favourite thing about the major of their choice We have spoken to the relevant unit directors and they support this idea. Hopefully this idea takes off in 2016
• Have video presentation in Pharmacy subject PAC to increase success rate and achieve at least 50 students in presentation • Speak to mentors about making a five-minute video on: > What they studied/majored in? > The different fields they have worked in > How they find it easy/hard to jump around between careers/fields > If they work in a “typical” job based on the stereotypes around their chosen major > The many options available to pharmaceutical/ pharmacy graduates > General ideas about where they’d like to be in the future
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WHAT WE LEARNED Employability Skills
Specific Lessons
Time Management
This project took a lot longer than expected. It wasn’t only the group getting together and agreeing on ideas, but also organising a time and place that suited us, the students, the presenters and the faculty.
Problem Solving
The co-ordination of people for a one off event was a very daunting task, which was another factor that helped us decide to change our initial idea.
Technology
As a group, we had to learn to communicate mainly on internet forums as our timetables rarely overlapped at uni. This allowed us to learn a new way of effective communication and for some, discover GoogleDocs for the first time!
Communication
We had to improve interpersonal skills in the way we interacted with potential candidates, lecturers and each other in order to convey a succinct and clear message.
Self-management
Each member of the group had lots on their plate with studies and extra-curricular activities, so we all had to learn to manage our time better in order to complete the project.
Leadership and Teamwork Unanimously, the group agreed to appoint a leader and from this, we were able to find a better sense of direction with our project. As the leader would advise objectively advantages and disadvantages to suggested ideas within the group. In our group, we discovered that everyone was a leader in one way or another, based on their skills and strengths.
RECOMMENDATIONS • Set time aside for the planning of the project
• Don’t be afraid to share your ideas
• Have a detailed plan with assigned tasks
• Be aware of other events that may be similar in ideas to your suggested project
• Have more than one form of contact for each group member
ACKNOWLEDGEMENTS We would like to acknowledge and thank Melissa Barnes (Senior Recruitment Officer) for her support and constant guidance throughout the Ambassador program. Dr. Sab Ventura (Senior Lecturer at Monash University), Dr. Benvenuto Capuano (Lecturer at Monash University) and Dr. Laurence Orlando (Senior Lecturer at Monash University) were also vital in the planning process of this event. They helped in the discussion and providing potential candidates for us to initiate contact with. Their assistance was invaluable.
We’d also like to thank Gary Ryan (Director of Organisations That Matter®) for giving us the opportunity to develop not only our ideas but also help up improve our leadership and employability skills. He provided us with the tools and assistance in the expansion of our projects.
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Enable your Student Leaders to Move Beyond Being Good® Student Development Programs Gary Ryan from Organisations That Matter has been facilitating Student Development Programs since 1995 to rave reviews from students and staff alike. Programs are tailored to the student outcomes that you desire while enabling students to fully understand and appreciate how student development relates to career success. Gary’s workshops are practical and engaging while enabling students to ‘see’ the link between theory and practice. As a facilitator who works in the ‘real’ world Gary is able to provide students with a current perspective with regard to how they can leverage their time as students for career success. In a world where the sense of belonging that universities once provided for their students has become harder and harder to nurture, Gary assists student leaders in seeing how their campus activities and volunteering contribute to a bigger picture that is good for themselves, their university and their community. Universities don’t rehire external providers unless they are of a high quality and deliver what they promise. Gary’s long list of repeat university clients include:
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“Once again another great workshop. Really hands on. Activities were really relevant. Workshop was engaging and informative throughout.” STEPHANIE SHIELD, STUDENT LEADER, FACULTY OF BUSINESS AND ECONOMICS, MONASH UNIVERSITY
Service Excellence for Business – including the OTM Service Strategy® for creating cultures based on service excellence
“Really great session. It was a good insight and Gary was able to relate the theory with good real life examples that were clear/understandable. It was really informative whilst being fun. Some points were able to be viewed from different perspectives. Great learning experience. Thanks Gary.” BRITTANY HALLGREN, STUDENT LEADER, FACULTY OF BUSINESS AND ECONOMICS, MONASH UNIVERSITY
Yes For Success Plan For Professional Success™
The Science of Public Speaking
“Incredibly inspiring and comforting environment. Very useful and informative. Gary has an energy and vibrant personality, very encouraging and practical. Thoroughly enjoyed the experience.” KELSEY PASKE, STUDENT AMBASSADOR FACULTY OF LAW, MONASH UNIVERSITY
Relationship Management For Managers
“Impressive seminar delivered by a very knowledgeable and modern/forward looking person in this area of relationship management. Very good structure of the workshop with hands-on practical examples and applicability to work environments. I feel privileged to have been part of the workshop and all my queries had been successfully answered. The workshop has definitely enhanced my knowledge and will prove useful in improving my organisational and communication skills.” GIRISH HURRYVANSH AUBEELUCK, FACULTY OF BUSINESS
“Very motivating. Allowed clear, concise goals to be identified when previously AND ECONOMICS, MONASH UNIVERSITY ‘fuzzy’. Helped to guide / identify strategies to help achieve desired goals / The Seven Skills of Dialogue outcomes. Forced more ‘internal investigation’ that had previously been put “Very insightful series of presentations and discussions on the importance in the ‘too hard’ basket. Re-enforces the strength for personal / career growth of dialogue in communication with others in all walks of life – personal and when a plan can be followed and put into action.” KELLI BRADFORD, FACULTY OF interpersonal interactions. I appreciate your insight, knowledge and passion BUSINESS AND ECONOMICS, MONASH UNIVERSITY encouraging people to improve communication skills and bring out their best! Thanks Gary.” MARIA TIRCA, STUDENT AMBASSADOR FACULTY OF PHARMACY AND Project Management Series – real project by real students creating real community benefits
“The workshops proved extremely helpful in enabling me to highlight employability skills and its link to what to do in the Leaders Program. In
PHARMACEUTICAL SCIENCES, MONASH UNIVERSITY
Using his vast experience Gary can assist you in designing and implementing a student development program that matches the needs of your university and your students.
Visit http://orgsthatmatter.com/universities.html for more information or email Gary at Gary.Ryan@orgsthatmatter.com
organisations
THAT MATTER