October 2018
Chamber Connection
Your connection to the greater Hanover business community.
Chamber News Pages 4-7 Ambassador Spotlight Page 7 Member Spotlights Page 7 Business Briefs Page 8 Main Street Hanover Page 9 Networking Opportunities Page 10 Upcoming Events Page 11
A Letter from the President
2017-2018 has been an incredibly productive year at the Chamber. Your membership is vital to accomplishing the many important services that we provide. As we begin the new fiscal year, we pause to reflect on our accomplishments over the past year. Economic Development We continue to expand our role in economic development through our work with Main Street Hanover (MSH), with a focus on organizational development and financial sustainability as MSH enters its sixth year. The Hanover Area Apprenticeship Program continues to grow as two new business partners were added in 2018 and three school districts are now supporting the program. Through the apprenticeship program, high school students have the opportunity to begin as a pre-apprentice in their junior year, with the program structured around their high school curriculum and work within one of the participating companies. Upon graduation, students have the opportunity to complete a two-year, paid apprenticeship within a participating company. In 2018, the Chamber secured approximately $180,000 in grants to offset startup costs associated with the apprenticeship program. The chamber launched its brand new tourism brand, Discover HanoverÂŽ this year. This new brand will be nationally recognized, thanks to our partnerships with local CVBs in York and Adams counties. With this new brand, we've created a logo, website, brochure, and more, all to market Hanover as a destination for visitors and locals to dine, shop, and play. Also part of our new brand, our annual magazine, Discover HanoverÂŽ, celebrated its 10th anniversary this year. We increased our printing to 22,000 copies, adding New Jersey to our distribution list. Distribution will increase again in 2019, placing our magazine in five states across the region.
Ad sales for 2019 have already begun; if you are interested in being a part of this local and regional publication, please contact Emily Freiert at efreiert@hanoverchamber.com. Leadership In April, we graduated 16 local business men and women from our Leadership Hanover Program. 2018 was the largest class in the six-year history of the program. We look forward to seeing this year's graduates take on leadership roles within our community. Membership In the past year we have welcomed 39 new members and had a member retention rate of 93%. Our staff and volunteers strive to deliver value to our members by hosting networking and community events, offering affordable marketing and advertising opportunities, and advancing the interests of the Hanover business community. If you would like to learn more about the Chamber's goals for the coming year, we invite you to join us at our Annual Meeting at 12 p.m. on October 18 at the Guthrie Memorial Library. The event is complimentary and open to all members. A light lunch will be served. To register, please visit our website. I thank you for your continued confidence in the work of your Chamber; we truly value your support. If you ever have a question about how we can help your business or organization, please contact us. We welcome the opportunity to serve the needs of our members and the community. Sincerely,
Gary M. Laird President
146 Carlisle Street Hanover, PA 17331 717.637.6130 www.hanoverchamber.com
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Hanover Area Chamber of Commerce
Hanover Area Chamber of Commerce Chair of the Board Kevin Gulden, Utz Quality Foods, LLC Secretary/Treasurer Carli Lehr, RLH CPA’s & Business Advisors Vice Chairs Julia Groft, Manpower Mike Kelly, York Traditions Bank Mark Riggs, Hanover Capital Management Linda Siegle, Esq., Siegle Law Past Chair Drew Derreth Hanover Valley Presbyterian Church Board of Directors Liam Behrens, Hanover Area YMCA Vanessa Berger, Cross Keys Village Torren Ecker, Becker & Strausbaugh, P.C. Jess Feaga, Snyder's- Lance, Inc. Mike Gaskins, UPMC Pinnacle Hanover Dr. Daniel Hartman, South Western School Dist. Shannon Harvey, HACC Gettysburg Gordon Laabs, Elsner Engineering Harry McKean, New Age Associates Karen Nelson, PeoplesBank Kirby Orewiler, Ox Industries Rebecca Prehoda, Member's 1st FCU Dr. John Scola, Hanover Public School Dist. Jim Sponaugle, Riley Welding & Fabricating Chamber Staff Gary Laird, President glaird@hanoverchamber.com Haley Briggs, Operations Manager hbriggs@hanoverchamber.com Emily Freiert, Marketing & PR Coordinator efreiert@hanoverchamber.com Autumn Hanzlik, Office Manager ahanzlik@hanoverchamber.com Katy King, Business Development & Government Affairs Manager kking@hanoverchamber.com Chamber Connection is a monthly publication of the Hanover Area Chamber of Commerce. For deadline information, please contact Emily Freiert at efreiert@hanoverchamber.com.
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October 2018 Newsletter
2018 Community Leaders
2018 Chamber Partners
The Community Leader and Chamber Partner membership levels are investments that include regular member dues, as well as significant investments in Chamber programs, marketing and advertising that enhance your business's presence in the community. The funds from these enhanced memberships help the Chamber provide new opportunities and benefits for our members while continuing to support program development. If you are interested in an enhanced or upgraded membership level, please contact Katy King at kking@hanoverchamber.com.
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Chamber News
Welcome New Members! Communications AT&T Mobility Kevin Hoke 101 Wilson Ave. Hanover, PA 17331 (717) 633-1367 Non-Profit Organization Children's Cancer Recovery Foundation Britta Cole 249 Lincoln Way East New Oxford, PA 17350 (717) 688-7940 Catering & Food Services Dickey's Barbeque Pit Dennis Dacheux Jr. 30 Wilson Ave. Hanover, PA 17331 (717) 698-1063 Retailers Staples #0811 Scott Miller 440 Eisenhower Dr. Hanover, PA 17331 (717) 630-9811
Chamber News
Reserve your ad in the 2019 Discover HanoverÂŽ Magazine! Early bird ad sales for 2019 have already begun! Be a part of the chamber's national tourism efforts and advertise in this newly redesigned regional magazine. Typically distributed to locations throughout Pennsylvania, Maryland, and Virgina, the 2019 issue will also be distributed in New Jersey, Deleware and the Philadelphia Metro area, boosting our print circulation to 25,000 copies! Discover HanoverÂŽ is also distrbuted digitally. All 2019 articles will also be featured on the brand-new Discover HanoverÂŽ website debuting this fall! Want to learn more? Contact Emily Freiert, Marketing/PR Coordinator at efreiert@ hanoverchamber.com or 717-637-6130, ext.105 for questions or to book your ad in the 2019 issue. Early bird rates end November 2, 2018.
Now distributing in New Jersey, Philadelphia, and Delaware!
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Chamber News
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New HR Seminar Series: Tools to Address HR Issues
by Leslie Elsner Bell, Executive Director, Granite HR Consulting, LLC Does your organization have a workforce that spans several generations? Do you have Generation X managing Baby Boomers, or the opposite? Are you wondering how to keep Generation Y engaged with your company now that they’ve learned the ropes and are contributing? Once a manager has successfully hired (that is, attracted) that hard-to-find candidate, the next challenge is motivating and retaining that talent.
Of course, once an organization has clear communication and a positive environment, the work isn’t done. It’s imperative to build retention strategies that go beyond employee recognition programs, competitive wages and benefits, and clear performance expectations and feedback at regular intervals. To clearly demonstrate your company supports and values professional development, you should provide employees with ongoing opportunities to learn and grow. Every business is different, but the fundamentals of employee motivation and retention are constant. When a business gets these right, turnover and the “revolving door” that had key employees coming and going constantly is a challenge of the past.
As we discussed in our August article on recruiting and our September article on coaching, counseling, and disciplinary action, To understand how to retain good employees and keep them motivated, please join us for EMPLOYEE RETENTION, the employment issues are an ongoing challenge for every business. third of three HR seminars on Tools to Address HR Issues, Nov. Business leaders need to understand the fundamentals of employee 14 from noon to 1:30 p.m. For more information about the author motivation, along with establishing processes and systems to keep and presenter, go to www.GraniteHRConsulting.com. employees motivated, and understand the needs of the different generations in today’s workforce. This seminar costs $50. Preregistration is required; please visit hanoverchamber.com/events/calendar to register. For more information about the author and presenter, visit To fully engage your employees, you must determine what is GraniteHRConsulting.com. important to them, such as career goals, work-life balance, as well as training and professional development. Of course, every individual is motivated differently, but there are some generationbased motivators to consider in order to maintain an excellent workforce.
Prepare for the upcoming election and meet local legislators at our next Legislative Roundtable! Chamber Legislative Roundtables are held quarterly on the FIRST Friday of the month at 7:30 a.m. at Dutch Country Restaurant. Please join us for the final roundtable of 2018 on Friday, November 2. Please note, we have a new format for our roundtables! As the chamber continues to develop a legislative scorecard, we have restructured our roundtables to focus on issues and legislation that is of upmost importance to the Hanover business community. Throughout the coming year, we will continue to follow up with our local legislators to ensure that the voices of the business community are heard.
You can expect to see a scorecard (similar to a report card) of votes which we will track based on issues chosen by chamber members in early 2019. To stay up-to-date, consider joining us at the November Legislative Roundtable. Can’t make it? Make sure to subscribe to the chamber’s digital “Chamber Insider” newsletter, a quarterly brief sent straight to your inbox regarding the topics that matter most to Hanover. To register or subscribe, please contact the chamber office at 717-637-6130 ext. 100 or office@hanoverchamber.com, or visit www.hanoverchamber.com.
Chamber News & Member Spotlights
Laird Attending Business Leads Fellowship Program
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Hanover Valley Celebrates 20 Years 133 Carlisle St., Hanover | (717) 630-9510
Chamber President, Gary Laird, has been accepted into the US Chamber's Business Leads Fellowship Program. The program consists of two separate, three-day intensive workshops that focus on the history, policy, and programming on topics spanning the education pipeline including early education, K-12, college and career readiness, postsecondary education, and workforce development. The workshops are taught by expert faculty as well as staff from state and local chambers who have put policy into practice to bring change and opportunity to their communities. The first workshop, focusing on early education, K-12, and career readiness, was held in New Orleans on September 1921, 2018. The second workshop will be held on January 16-18, 2019 in Phoenix, AZ and will complete the rest of the talent pipeline, including higher education, workforce development, and upskilling and reskilling.
Ambassador Spotlight This month, we'd like to give speical thanks to one of our most active ambassadors, Tammy Crouse! Tammy is the Co-Chair of the Ambassador Committee. She attends mixers, breakfasts, and community events regularly. We are extremely grateful for her presence and support as an ambassador and chamber member. Tammy currently works at Staub, Riggs, and Collins Insurance as Director of Sales. She has over 25 years experience in writing and servicing auto, home, business and life products, and is licensed in Pennsylvania and Maryland. Thank you for your support, Tammy!
Chamber Ambassadors Sponsored by:
Hanover Valley Presbyterian Church (HVPC) is celebrating its 20th anniversary in Hanover this year! HVPC’s mission is to be a church that not only is in Hanover, but a church that is for Hanover. Over the past 20 years, HVPC has certainly lived up to that philosophy, whether that means hosting countless community events, serving on boards, or opening their doors to the public in times of need. Some events they host include the community Christmas Eve service at the Eichelberger Performing Arts Center each year, regular service at the Changing Lives Shelter, and most wellknown, Kids Fest, an annual week-long children’s day camp program. The chamber would like to thank HVPC for their devotion to the Hanover area.
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Business Briefs
O'BRIEN JOINS BECKER LAW Attorney Robert D. O'Brien has become associated with Becker Law Group, P. C. O'Brien graduated from the University of Notre Dame and the University of Virginia School of Law. He has been in practice for more than 25 years and has a significant amount of courtroom experience. O'Brien is a member of the York County and Pennsylvania Bar Associations and practices in the areas of bankruptcy law, business law, commercial litigation, criminal law, DUIs, family law, real estate law, and trusts and estates. PRICE JOINS ACNB BANK J. Richard Price, CFP®, has joined ACNB Bank in the position of Vice President/Wealth Advisor & Trust Account Officer. In this role, Price is responsible for delivering customized, needsbased solutions to individuals, business owners, and not-forprofit organizations. His areas of focus include financial planning, investments, insurance, college savings plans, employer-sponsored retirement plans, trust administration, and estate settlement. Based in the office at 1601 South Queen Street, York, PA, Price serves clients primarily in the York County market.
SMITH ELLIOTT KEARNS & COMPANY, LLC ADDS SEASONED AUDIT MEMBER Kevin J. Kline, CPA has joined the Camp Hill office of Smith Elliott Kearns & Company, LLC (SEK&Co) as a Member of the Firm effective September 1, 2018. This addition strengthens SEK&Co’s audit practice, one of the firm’s core practice areas, and adds further depth to the firm’s offering. Kline will serve clients from all of the South Central Pennsylvania offices of SEK&Co. He has more than 15 years of experience in public accounting, including working with regional, national, and Big 4 firms. He has significant experience working with manufacturing, distribution, construction, life sciences, technology, and private equity/ investment companies. NEHILLA NAMED TO WHITAKER CENTER BOARD Barley Snyder is pleased to announce partner Thomas J. Nehilla has been named to the board of directors at Whitaker Center for Science and the Arts in downtown Harrisburg. Terry Lehman, the president of the center’s board, said Nehilla possesses special qualities that will help the Whitaker Center chart a course for the future.
11 ASSOCIATES EARN NEW DESIGNATIONS AT GLATFELTER INSURANCE GROUP Glatfelter Insurance Group (GIG) is proud to announce that eleven associates recently earned new insurance-related designations.
The associates completed all tasks, including courses and exams, in the pursuit of the following professional designations: Certified Professional Insurance Agent (CPIA), Associate in General Insurance (AINS), Chartered Property Casualty Underwriter (CPCU), Casualty Claim Law Associate (CCLA), Associate in Claims (AIC), Senior Claim Law Associate (SCLA), Certified Insurance Service Representative (CISR and CISR-Elite) and Legal Principles Claim Specialist (LPCS). Glatfelter offers congratulations to: Olivia Adams, CISR – New Designation: CPIA; Cristina Andrewleski – New Designation: CPIA; Lori Baker, AINS, AU-M, AU, CIC – New Designation: CPCU; Paul Bachtel, AINS, ACLS – New Designations: CCLA, AIC, SCLA; Deb Eshbach, CISR, AIC, AINS, SCLA – New Designation: CISR – Elite; Rebecca Gasche, CISR – New Designation: CPIA; Cindy Heffner – New Designation: AINS; Jennifer Melhorn, CISR – New Designation: CPIA; Kimberly Trigilio, CISR – New Designation: CISR – Elite; Tracie Wigginton, SCLA, CCLA, AIC, LPCS – New Designation: CISR; Craig Zepp, AIC – New Designation: LPCS Member businesses are invited to send company news, personnel updates and special interest stories for consideration in the Chamber Connection newsletter. Please include high-res photo in JPG or PDF format. News must be submitted by the first Friday of the month for inclusion in the following month’s newsletter. News will be considered at the discretion of chamber staff and included as space permits.
Main Street Hanover
Fall Sip & Stroll – Oct. 13
Fall is on its way and we’re so excited for our Fall Sip & Stroll coming up on October 13! This signature Main Street event has grown so much over the years and we are so excited to spend another fantastic fall evening with you in Downtown Hanover! Our businesses are partnering with local breweries and wineries to provide some of the tastiest sips for ticket holders. Kick the day off with the free Homebrew Competition from 11 a.m. 2 p.m. located in the lot outside of Miscreation Brewing Co. Then join us from 1 p.m.-6 p.m. for our ticketed event, Sip & Stroll. Tickets on sale now; get yours before they’re gone!
Hometown Heroes – Nov. 10
This 2nd Saturday in November we are honoring our local service men and women in downtown Hanover. November 10 will be a fun day of patriotism for the whole family. Our event will include a military vehicles and motorcycle car show,* fun food from two veteran-owned food trucks, and information about how to support those who have served our country from the organizations that work closely with the military and veterans support services. If you would like to participate in this event either with a car for the car show or as an informational booth, please reach out to Justine Trucksess, Main Street Hanover. All participation forms are available on the website, www.MainStreetHanover.org. *Weather permitting
Cookie Stroll and Christmas Tree Wars – Dec. 8 Downtown is doing it again--come for December’s 2nd Saturday to enjoy all the cookies your heart desires at the 2nd Annual Cookie Stroll! Each participating downtown business will be offering cookie samples for visitors while showing off their Christmas Trees for the launch of this year’s Christmas Tree Wars. Passports for Christmas Tree Wars will be available at each participating location and accessible for download online. Visit www.MainStreetHanover.org for more details.
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Christmas is Coming!
We are asking for your donation to support the Christmas activities in Hanover, including maintenance of the new Santa's Cabin! Visiting 'the Cabin', our historically traditional Hanover landmark, has been a cherished holiday activity for 80 years. As hard as it was to admit, our beloved Santa's Cabin was in a state of great disrepair, and last year it welcomed its last visitors. We have received an outpouring of support to keep this tradition alive and build a new Santa Cabin that will last another 80 years! Thanks to a generous donation from the Eagles Club, we are excited to have a new cabin for this year. We are now looking to raise funds to decorate and maintain the cabin year after year, pay for the Christmas decorations hung on the lights throughout town, and bring new and exciting holiday events to Hanover! The Borough of Hanover, Hanover's Christmas Committee, and Main Street Hanover and its partners are raising funds to build the Christmas activities and Cabin maintenance fund in Hanover. No tax-payer money will be used in the building of this cabin, the decorating of the town, or the Christmas activities. It is up to our community to support this effort. We are looking to our local business community to help us afford such great expenses. Any amount is greatly appreciated and will help to keep our community traditions alive this Christmas! If you are unable to make a contribution, we invite you to participate in other ways, like volunteering at the cabin, participating in the parade, or joining the planning effort. To give, please make checks out to Main Street Hanover, Inc. and mail to 146 Carlisle St., Hanover, PA 17331, with "Christmas Fund" in memo line. If you would like to learn more about the work of Main Street Hanover, follow us on Facebook or contact us at 717-637-6130 x101 or jtrucksess@ycea-pa.org
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Networking Opportunities
Eye-Opener Breakfast Wednesday, October 17, 7:30 a.m. Dutch Country Restaurant 946 Baltimore St., Hanover $15/member; $30/non-member
Breakfast sponsor:
Upcoming Mixers October 16, 5 p.m. - 7 p.m. York Adams Community Tennis Association, 225 Bowman Road (rear) November 14, 5 p.m. - 7 p.m. Hanover Area Arts Guild 32 Carlisle St., Hanover
If you are interested in hosting a Chamber Mixer, please contact Haley Briggs at 717-637-6130 ext. 104.
October 18, 5 - 7 p.m. Happy Hour Miscreation Brewing Co. November 15, 5 - 7 p.m. Happy Hour Staub's Landing To stay up-to-date with HAYP events, follow us on Facebook or find us on Meetup.com!
Upcoming Events
Events Event
Investment
October 3 Seminar Series: "Making Savvy Marketers of Small Business Owners & Employees" by Claudia Pennington, 12 p.m. - 1:30 p.m. Hanover Chamber Office, 146 Carlisle St., Hanover
$250 (includes 3 sessions)
October 10 Seminar Series: "Coaching, Counseling and Disciplinary Action" by Leslie Elsner Bell, 12 p.m. - 1:30 p.m. Hanover Chamber Office, 146 Carlisle St., Hanover
$50
October 16 Membership Mixer, 5 p.m. - 7 p.m. York Adams Community Tennis Association, 225 Bowman Road (rear), Hanover
Complimentary
October 17 Eye Opener Breakfast, 7:30 a.m. Dutch Country Restaurant, 946 Baltimore St., Hanover
$15/member
October 18 Annual Meeting, 12 - 1 p.m. Guthrie Memorial Library, John D. Bare Center, 2 Library Place, Hanover
Complimentary
November 2 Legislative Roundtable, 7:30 a.m. Dutch Country Restaurant, 946 Baltimore St., Hanover
$15/member
November 7 Seminar Series: "Making Savvy Marketers of Small Business Owners & Employees" by Claudia Pennington, 12 p.m. - 1:30 p.m. Hanover Chamber Office, 146 Carlisle St., Hanover
$250 (includes 3 sessions)
November 14 Seminar Series: "Employee Retention" by Leslie Elsner Bell, 12 p.m. - 1:30 p.m. Hanover Chamber Office, 146 Carlisle St., Hanover
$50
November 14 Membership Mixer, 5 p.m. - 7 p.m. Hanover Area Arts Guild, 32 Carlisle St., Hanover
Complimentary
November 21 Eye Opener Breakfast, 7:30 a.m. Bay City Restaurant, 110 Eisenhower Dr., Hanover
$15/member
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146 Carlisle St. Hanover, PA 17331 RETURN SERVICE REQUESTED
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