Payload Asia | August-September 2023

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COMPANY PROFILE

Keep it short, simple: AI solutions for the modern logistics workplace Sometimes all you need is a simple short answer to a question and make sure the answer is right. Is this too much to ask? Efficiency in knowledge management is essential for firms to remain competitive in the fast-paced commercial environment of today. However, collecting, storing, retrieving, and effectively presenting crucial information is a difficult issue for many businesses. As a result, opportunities are lost, productivity suffers, and time is squandered. Despite the emergence of new AI models like ChatGPT, one of the main issues is that they do not provide the user with the relevant references as to where the answers were found. Logistics organisations in the modern workplace struggle with several obstacles to efficient knowledge management. These difficulties frequently impede decision-making, teamwork, and productivity. But what if there was a solution to all these?

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Too much information Organisations are currently overwhelmed with information as a result of the exponential increase of digital material. It is challenging and time-consuming to locate the appropriate information when needed since valuable papers, reports, and resources are dispersed across several platforms.

source(s) of the relevant answer so that the user can know from where the answer came from. This creates ambiguity as the user is not able to know whether the answer generated by the relevant AI chatbot is the right one or whether it is ‘hallucinating’. Hallucination in an AI model is when the model is making up and creating answers ‘out of thin air’. For example, one may ask an AI chatbot to name Ineffective document storage five countries in the world starting A lot of businesses continue to use with ‘O’ and instead of saying that antiquated and disjointed document only one answer exists (Oman), storage solutions, as such shared drives or local servers. Version control and adequate structure are lacking in these systems, which A lot of businesses continue causes confusion and wasted effort. to use antiquated and Searching for paper or, worse still, disjointed document storage developing them from scratch most solutions, such as shared of the time. drives or local servers.

Version control and adequate

Inefficient and inadequate structure are lacking in traceability Meanwhile, emerging AI chatbots, these systems, which causes such as ChatGPT, do not show the confusion and wasted effort.

AUGUST - SEPTEMBER 2023 | www.payloadasia.com


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