VOL U M E I X
An Informative Guide | Oct 2015
THE BEST IN HOTELS
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INDEX
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10
26
EDITOR’S NOTES
PARIS
Your Key To Luxe leisure 6
Hôtel Barrière Le Fouquet’s
31 31
Hôtel Le Bristol 31 EDITOR’S INSIGHT
Four Seasons Hotel George V
32
Making the most of technology 8
InterContinental Paris Le Grand Hotel
32
The Westin Paris – Vendôme
33
A WINNING PHILOSOPHY
9 THAILAND
HAUTE GRANDEUR GLOBAL HOTEL AWARDS
TM
10
Oriental Residence Bangkok
37
Hansar Bangkok 37 RESTAURANT REVIEWS Top Singaporean Restaurant Spots
Alila Villas Soori, Bali
38
12 DUBAI
HOT NEWS 14
Armani Hotel 44 Burj Al Arab 45
SOUQ WAQIF BOUTIQUE HOTELS
18 AFRICA
MIDDLE EAST
Fusion Boutique Hotel, South Africa
49
Emirates Palace Spa Abu Dhabi
20
Menlyn Boutique Hotel, South Africa
52
Armani Spa at Armani Hotel Dubai
21
Pondoro Game Lodge, South Africa
56
Talise Spa at Burj Al Arab
22
Sofitel Rabat Jardin des Roses, Morocco
58
Talise Ottoman Spa at Jumeirah Zabeel Saray
22
The Rhino Resort Hotel & Spa, Senegal
60
Anantara Spa at Banana Island Resort Doha
23
Sultan Gardens Resort, Egypt
62
The Spa at The Address Dubai Mall
23
One&Only Cape Town 65
MOROCCO Palais Namaskar, Marrakech 26 Royal Mansour, Marrakech
28
NORTH AMERICA
AUSTRALASIA
Summit Lodge Boutique Hotel, Canada
68
Shambhala@Byron, Australia 127
Baccarat Hotel & Residence New York
70
Adge Hotel, Australia 128 Grand Hyatt Melbourne, Australasia
130
SOUTH AMERICA
Aite Hotel, Colombia 74
EUROPE Hotel Cubo, Slovenia
134
ASIA
Kolbe Hotel, Italy 136
An Hoa Residence, Vietnam 76
Ystad Saltjรถbad, Sweden 142
Hotel Fort Canning, Singapore
Interview: Mriya Resort, Russia - Alexandru Dorus 145
78
Marina Mandarin Singapore 84
Sofitel Macau At Ponte 16, China
86
Umaid Bhawan Palace, India
90
MIDDLE EAST
Interview: W Hong Kong,China - Chooi Li Loo
93
Al Safa Royal Suites, Doha
148
The Ubud Village Resort & Spa, Indonesia
101
Banana Island Resort, Doha
150
Hakuba Onsen Ryokan Shirouma-So, Japan
102
Grand Millennium Amman, Jordan
152
Intercontinental Bali Resort, Indonesia
104
Safir Doha Hotel, Doha
154
Melati Beach Resort And Spa, Thailand
108
Sofitel Bahrain Zallaq Thalassa Sea & Spa, Bahrain
156
Amatara Resort & Wellness, Thailand
110
The Address Dubai Mall, Dubai
158
Panviman Koh Chang Resort, Thailand
114
The Torch Doha, Qatar 161
One World Hotel, Malaysia
116
Wyndham Grand Regency Doha, Qatar
164
S31 Sukhumvit Hotel, Thailand 118 Interview: Alila Villas Soori - Marco Den Ouden 121
INDIAN OCEAN
The Andaman, Langkawi, Malaysia
122
Hulhule Island Hotel, Maldives
Interview: The Naka Island - Mr. Erich Friedl
125
168
3
49
159
143
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EDITOR’S NOTE
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YOUR KEY TO LUXE LEISURE Welcome to Haute Grandeur, The Best in HotelsTM. These pages capture the essence of what every discerning traveller seeks – remarkable hospitality experiences. Consider this guide your source of inspiration, expertise and knowledge about the greatest luxury hotels from around the world, their locations and what these superb establishments have to offer.
Marinique de Wet EDITOR
Only the best will do. That is why we travel far and wide to bring you a showcase of the top hotels, spas, retreats, casinos, lodges and resorts. From the most exotic locations and rich, cultural cities to family-friendly destinations – there’s an illustrious, or intimate boutique establishment that will exceed your expectations. You can look forward to select hotel reviews, exclusive features and insights from industry leaders, complemented by recommendations about our preferred – Haute Grandeurapproved – service, hospitality and travel providers. Whether you’re travelling for business or pleasure, you’ll find the epitome of luxury within these pages.
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O U R
P A R T N E R S
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To b e co me an Event Par t ner o r Spo nso r co ntact us o n info @hauteg randeu r. co m
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EDITOR’S INSIGHT
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Making the most of technology In your opinion how has the landscape of the hospitality industry changed over the last 12 months?
Secondly, there is a realization that competition is certainly heating up. So you better be ready with well-trained customer friendly staff, exceptional service, facilities, F&B and experiences,
In my opinion there are two major changes I have noticed. One
and above all leave guests wanting more – or the next hotel will
is in the way the industry is responding to a tech smart guest –
pick up your revenue.
and this is probably is a little overdue. Increasingly technology has been part of consumers’ lives, we expect and now demand
“As hoteliers we need to exceed guest expectations with our
immediacy and efficiency, with
customized and seamless
technology service-offerings, while keeping things functional,
experiences from the moment we decide to book a hotel or
simple and easy to use. We endeavor to customize our technology
restaurant through checking out. I have seen a lot of investment
services so they deliver real value to our guests. The goal is to
in developing ‘smart’ hotels yes, but I have also seen increased
achieve a balance, striving for efficiency while maintaining a
investment by major brands to upgrade and develop their own
human touch. We want to provide experiences that make our
tech offering and operations across the board. A good example
guests happy, and this is always a key consideration when we
of this is Accor which introduced its ‘leading digital hospitality’
introduce new technology.”
campaign globally this year featuring partnerships with Press Reader and Apple.
A WINNING PHILOSOPHY Whenever
a
Ritz-Carlton
property
dedicated to providing a level of service
receives an award, it is a validation of
that defines our company as one of the
our mandate to provide our guests with
world’s foremost luxury lifestyle brands.
the world’s best travel experience. We
We care deeply about every aspect of our
congratulate ourselves on a job well done
properties, from the linens on our guest
and display the achievement with pride.
beds to the flower arrangements in our lobbies to the sashimi in our dining rooms.
However, unlike a singular piece of work
But it is our commitment to guest comfort
that earns an honor – a movie that takes
and happiness, far exceeding industry
top prize at a film festival or a book that
expectations, that truly sets us apart.
wins literary acclaim – we cannot relax,
HERVÉ HUMLER President and Chief Operations
satisfied that the project was a success. In
From Kapalua to Kyoto, Manhattan to
fact, along with the thrill of winning comes
Moscow, Dove Mountain to Dubai our
the knowledge that we must maintain that
ladies and gentlemen continue to provide
level of excellence today, tomorrow the
the kind of thoughtful welcome the travel
next day and the next.
community is quick to reward. It’s an
Officer – Ritz Carlton
approach to hospitality that we also hope We are fortunate that the ladies and
earns the prize that means the most to all
gentlemen
of us: your return.
of
The
Ritz-Carlton
are
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The Haute Grandeur Global Hotel AwardsTM is a prestigious globally trusted Awards initiative building its reputation as the world’s leading awards initiative by rewarding outstanding hotel experiences. The Awards is a method of ranking and assisting hotels and is regarded as the pinnacle of achievement for hotels globally.
Hotels participating in the Haute Grandeur Global Hotel Awards,
The Haute Grandeur Global Hotel AwardsTM recognize outstanding
including those that are constantly striving towards raising the
hotels across countries, continents and on a global basis.
bar of service delivery to new heights. It will provide the much needed inspiration to the larger hotel industry who seeks positive
Each country has their own criteria for doing star gradings, thus
role models from within their industry to provide them with a
the Global Hotel Awards do not limit the Awards to a certain
reason to celebrate.
amount of stars but exclusively focus on recognizing outstanding achievement and luxury lifestyle.
What makes a hotel a winner? Winners of a Haute Grandeur Global Hotel AwardsTM accolade are the ones that are creative
The Haute Grandeur Global Hotel AwardsTM is the highest
in their approach when it comes to client satisfaction, they
achievement any hotelier can hope to receive, evident from the
continuously find ways to go the extra mile, they have that “wow�
strict selection process where outstanding hotels are selected
factor and they put their guests first no matter what! No request
from a wide range of areas to participate in the Awards.
is impossible and no client query go unanswered. From the first point of contact you are aware that this is an outstanding hotel.
The Haute Grandeur Global Hotel AwardsTM was established as an independent and unbiased initiative to honor the very highest achievements from across the global hotel industry, recognizing exceptional contributions by outstanding hotels. The Haute Grandeur Global Hotel AwardsTM promise to raise service delivery levels by means of awarding only the very best in the industry. It aims to focus on hotels that do not want to win the “average� award. Participating hotels are generally seen as the benchmark in the industry as they create awareness about the value and importance of constantly raising the bar of excellence.
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The value of a Haute Grandeur Global Hotel Award is powerful in terms of its ability to boost marketing and promises to have a direct impact on guests perceptions and revenue. It provides the much needed inspiration that hotels look for by identifying role model properties across all continents in order to further raise their current levels of service delivery to even greater heights. The annual Awards Gala Ceremony where winners are revealed, is not only the most dazzling event of the year on the luxury hotel industry calendar, it also highlights the values of leadership, hard work, dedication, ambition and success. This event takes place each year in a different exotic location and offers hoteliers in attendance new networking opportunities.
CONTACT US | T | + 27 (0)861 AWARDS +27 (0)861 292737 | E | info@hautegrandeur.com | W | hautegrandeur.com
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“Haute Grandeur was established to improve existing global Awards concepts to offer a system where participants are guided on how they can improve on their existing service levels as part of the recognition process, a unique concept that would be unrivalled in fairness and transparency”, shares Marinique de Wet, President & Founder – Haute Grandeur Global Hotel Awards .
The Haute Grandeur Global Hotel AwardsTM provide travelers with a trusted source of Award winning properties to choose from when booking their holidays or business trips, knowing that our winners have been hand-picked and rewarded for overall excellence on many levels. The Awards aims to be regarded as the largest & most trusted Awards initiative in the world with a rating process that is transparent and fair. For the hotel industry winning a Haute Grandeur Global Hotel Award is more than an Award it provides the public with a golden stamp of guaranteed hospitality.
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Top Restaurant Reviews
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TOP SINGAPOREAN RESTAURANT SPOTS Pontini Restaurant Cuisine: Italian
Location: Robertson Quay / River Valley
www.millenniumhotels.com.sg 392 Havelock Road, Level 2 Grand Copthorne Waterfront Hotel Singapore 169663, Robertson Quay / River Valley, Singapore
SETTING While not overtly or outstandingly sumptuous in its spare lines, this restaurant is, nevertheless, still quietly elegant, sophisticated and comfortable with all the trimmings and proper settings and tableware necessary for a memorable meal. Lighting is lowered just enough to be sophisticated, and yet bright enough to enjoy the visual feast of the well-plated offerings. Tables are set wide apart enough for sufficient privacy, while the open and uncluttered layout makes it easy to get the attention.
Ce La Vi
Cuisine: Modernasian
Location: Marina Bay
EDITORS CHOICE
www.marinabaysands.com/restaurants/modern-asian/ce-la-vi.html 1 Bayfront Avenue Skypark At Marina Bay Sands Tower 3 Singapore 018971, Marina Bay, Singapore
SETTING Ce La Vi restaurant, overlooking the Singapore skyline. Soaring some 200 metres high above the city, this swanky, multi-tiered set-up perched on the pinnacle of the iconic Marina Bay Sands offers glorious 360-degree perspectives of the city. The restaurant, all upscale chic, offers both indoor dining options. Perfect for a chill-out evening or a party night on the town.
The Prime Society Cuisine: Steak
Location: Dempsey
www.theprimesociety.com 10 Dempsey Road #01-20 Singapore 247700, Dempsey, Singapore
SETTING The lofty ceiling with timber beams and raw brick columns makes this colonial architecture very atmospheric. Black and white artwork adorns the high walls. There is al fresco dining on the verandah for those who want to soak in the surroundings and balmy weather. An island bar takes pride of place in the centre of the restaurant, and at the entrance is an ageing cabinet for meats and curing charcuterie.
Cherry Garden Cuisine: Chinese
Location: City Hall / Bras Basah
www.mandarinoriental.com/singapore/fine-dining/cherry-garden/ 5 Raffles Avenue Marina Square Mandarin Oriental Singapore Singapore 039797, City Hall / Bras Basah, Singapore
SETTING The traditional Chinese setting, via an antique entrance door, is welcoming and elegant. Reddish-dark brown colors, teak wood, white brick walls and carpeting with cherry motifs blend harmoniously with decorated balustrades and framed calligraphy, facing a picturesque open-air garden behind a glass wall, giving an impression of being transported to another time and place in Chinese culture.
Equinox
Cuisine: European
Location: City Hall / Bras Basah
www.equinoxrestaurant.com.sg 2 Stamford Road, Level 70 Swissotel The Stamford Singapore 178882, City Hall / Bras Basah, Singapore
SETTING This large restaurant with commanding views of the city skyline is in need of a refurbishment. The styles of the cutlery, tables and chairs are basic, and one feels more can be done to take the restaurant’s ambience profile to greater heights. However, when night falls and the city comes to light, the stunning view makes up for all the shortcomings. But first, ensure you have a nice table; if you’re a couple placed between a group of six and a group of four in close proximity, your dining experience will be marred. A window seat will cost $20. If you have a party of six, the price will be $60.
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HOT NEWS
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Mr. Ali Hamad Lakhraim Alzaabi, President
consultants Colliers International and
& CEO, Millennium & Copthorne Hotels
an international leader in the hospitality
MEA says; “This agreement is another
industry such as Millennium & Copthorne,
significant achievement supporting our
we are confident that visitors and residents
rapid expansion in Saudi Arabia, a key
alike will be provided with an exceptional
strategic focus country for our Group.
service offer.”
The hospitality industry in the Holy City
Millennium & Copthorne Hotels continues its expansion Millennium & Copthorne Hotels, Middle East and Africa continues its expansion into Saudi Arabia by announcing the signing of four hotels in Madinah. The properties include two Millennium hotels as well as a Studio M and Millennium Executive Apartments, the Group’s budget
of Madinah is witnessing remarkable
About Millennium & Copthorne Hotels Plc
growth due to a rise in religious tourism
Millennium & Copthorne Hotels plc is a
as well as the thriving economy. There
dynamic, global hotel company, which
is currently an undersupply of branded
owns, asset manages and/or operates
hotels with international standards and we
over 120 hotels worldwide. With almost
are confident that our expansion plans will
40,000 rooms worldwide, the company is
help address this.”
present on all continents with a portfolio of brands which serve different market
The move follows the signing of four hotels
segments, representing quality and value
in Madinah and Riyadh earlier this year
in every class.
and is part of Millennium & Copthorne’s strategy to open over 20 hotels in the
From a single property in Abu Dhabi,
Kingdom within the next five years and
Millennium & Copthorne, Middle East
100 hotels across the Middle East by 2020.
& Africa has expanded into various neighbouring destinations and is now
and serviced apartment brands. The properties are part of the masterplan of Knowledge Economic City, an impressive $7bn development in Madinah. The four hotels are envisioned to open by 2020 and will range in size from 600 to 1,000 rooms per property. Knowledge Economic City (KEC) is located 5 km east of the Holy Haram in Madinah. The master development will also feature an academy and campus, museum, wellness centre, retail,
commercial
offices,
residential
housing and a mosque housing 10,000 worshippers. The Group’s presence in Madinah will address the demand for quality internationally branded and longstay options in the city, especially during the religious periods of Hajj and Umrah. In addition, the business and conference segments are expect to encounter growth in the coming years with the completion of Knowledge Economic City.
We are proud and honoured to be part of such an important development such as Knowledge Economic City Alzaabi continues; “We are proud and honoured to be part of such an important development such as Knowledge Economic City, which is expected to drive economic growth and employment to the city. As a global operator with a deep understanding of the region we are confident that we can support this major infrastructural project by providing the highest levels of hospitality to this exciting development”. Dr.
Marwan
Fahmie,
Acting
CEO,
Knowledge Economic City Co. says; “We are delighted to enter into a partnership with Millennium & Copthorne. Knowledge Economic City is set to serve Saudi Arabia’s economic diversification strategy and cement Madinah’s role as an Islamic cultural centre. By working closely alongside our
recognised as one of the fastest growing regional hotel management companies in the Middle East & Africa. Along the way, the company has cultivated partnerships with reputable and respected owners. Millennium
&
Copthorne
currently
operates 22 hotels, has over 10 hotels due to open within the next year and aims to operate 100 properties by 2020 for the
HOT NEWS
Shangri-La’s Le Touessrok Resort & Spa, Mauritius. REOPEN AFTER RENOVATIONS After an extensive six-month renovation, Shangri-La’s Le Touessrok Resort & Spa, Mauritius, will reopen on 1 November 2015.
Drawing
inspiration
from
Le
Touessrok’s rich history and the chic style found throughout Mauritius, the hotel
Though the resort is an ideal destination
throughout Le Touessrok’s history – will
for lounging on idyllic beaches and
be pampered with Shangri-La’s distinctive
succumbing to pampering spa days, it also
service to ensure they have the ultimate
provides everything needed to keep the
personalised VIP island experience.
more active world traveller entertained as
Our secluded Beach Villas are our finest
well. The crystalline waters with vibrant
accommodation option and the epitome
marine life beckon. Thrilling water sports
of island elegance. They offer exclusive
and island activities can be customised to
luxury, unrivalled privacy and expansive
suit any guest’s unique interests. Just off
ocean views. The villa’s discerning guests
the resort’s pristine shore, there are two
will enjoy discreet 24-hour butler service,
paradisiacal islands – Ilot Mangénie, which
private beach access, private swimming
is open exclusively to Shangri-La’s guests
pools, lush tropical gardens and separate
and features a trendy beach club and on-
entrances while experiencing the benefits
island butlers, and Ile aux Cerfs, which
provided by the extensive facilities of the
holds a spectacular 18-hole championship
five-star deluxe resort.
golf course that was designed by the famous pro-golfer Bernhard Langer.
Where sophistication meets legend!
will welcome guests with Shangri-La’s Gastronomes will enjoy taking amazing
renowned Asian hospitality.
culinary
journeys
at
the
resort’s
Nestled along the untouched eastern coast
exceptional restaurants and bars, which
of the verdant island nation, Trou d’Eau
serve
Douce Bay’s tranquil, uncrowded world-
The vibrant atmospheres, cutting-edge
class beaches are found. Here, the resort
concepts and artistic collaborations at
offers an unrivalled standard of privacy
the resort’s dining venues create holistic
and personalisation in an atmosphere of
dinging experiences that are more than
refined island luxury.
just outstanding meals. Here, revelry and
international
gourmet
cuisine.
performances as individual as each guest Thoughtfully renovated in accordance with
push the boundaries of anything that has
plush contemporary design, every room
been offered on Mauritius before.
and suite incorporates indigenous island touches, features uninterrupted, postcard-
Whether you are coming to experience
perfect views of sparkling, turquoise
this beloved island destination for the first
waters
sophistication
time or returning after many other visits,
and style. In addition, with fashionable
you can be sure that a personal paradise
restaurants,
awaits you.
and
embodies bars
and
entertainment
venues that are set against the backdrop of a dramatic tropical landscape and
Beach Villas
offer bespoke experiences and luxurious
From the moment they arrive in the airport
indulgences, Shangri-La’s Le Touessrok
and receive a personalised welcome,
Resort & Spa, Mauritius, is sure to become
guests of the three elite Beach Villas –
the hottest spot in the country.
which have hosted celebrities and royalty
Natural light flows into the 423-sqm villas’ spacious, interiors, which feature high ceilings, through tall windows and terrace doors, which reveal vistas of brilliant turquoise waters to cultivate an atmosphere of calm. The villas’ terraces lead to private secluded infinity pools with stunning views of Mauritius’ tropical shore and gently swaying palms. Guests of the Beach Villas are welcomed upon arrival at the airport and receive access to an exclusive lounge before being transferred in total comfort to their villa in a luxury limousine. Upon arrival at the Beach Villa, guests will receive a chilled bottle of Champagne to celebrate the start of what is sure to be an entirely personalised and cherished luxury holiday that surpasses every expectation.
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Souq Waqif Boutique Hotels Discover the dynamic Doha of today with the rich heritage of yesterday by staying at any one of our 9 luxury five star boutique hotels. Nestled in the impressive backdrop of the historic Souq Waqif, each hotel delivers a unique experience. • • • • • • • • •
AL MIRQAB BOUTIQUE HOTEL MUSHEIREB BOUTIQUE HOTEL ARUMAILA BOUTIQUE HOTEL AL JASRA BOUTIQUE HOTEL AL BIDDA BOUTIQUE HOTEL AL JOMROK BOUTIQUE HOTEL AL NAJADA BOUTIQUE HOTEL BISMILLAH BOUTIQUE HOTEL NAJD BOUTIQUE HOTEL
Following the concept of boutique hotels, introduced by Souq Waqif Boutique Hotels to the Middle East, none of the hotels feature more than 37 rooms. Speckled across the historic, thriving Souq
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Waqif, the seven boutique hotels have inherited their traditional names from nearby residential neighbourhoods. From leisure to fine dining, the Souq Waqif Boutique Hotels collection offers a rich variety of opportunities to experience Qatari hospitality. Ultimately, Souq Waqif Boutique Hotels aim to offer a culturally rich series of accommodation, offering guests a unique blend of authentic Qatari hospitality and modern facilities. |W| www.swbh.com |E| reservations@swbh.com |T| +974 4433 6666
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MIDDLE EAST Mysterious, exotic, decadent, opulent. This fascinating area of the world often makes headlines for its deep-rooted conflicts, but there are so many other layers to this region, where dramatic architecture, excessive design and wealth run supreme. A visit to the Middle East includes the glitziest of cities and the most picturesque of beaches, but it also likely includes a stay in one of the most surreal hotels in the world: think living like royalty in an Arabian palace or relaxing by your own personal pool in the desert. Here, we’ve rounded up five of the Middle East’s most over the top hotel spas..
Emirates Palace Spa Abu Dhabi |W| www.kempinski.com/en/abudhabi/emirates-palace/welcome/
|E| spa@emiratespalace.ae
20 Anantara Spa at Emirates Palace articulately blends the Middle
featuring their own herbal scented steam shower. Restrooms and
Eastern opulence with Asian elegance. With the Spa’s Moroccan
or elaborate mosaic soaking tubs are also featured throughout
inspired décor and design, it finishes off with soothing water
selected suites.
elements and exquisitely curved arches create a luxurious and serene retreat which transports guest’s miles away from where
Emirates Palace offers an elaborate Moroccan style Hammam
their journey began.
which features an impressive heated marble slab; private Jacuzzi’s and steam rooms. Hammam treatments also have the option to
Anantara Spa consists of seven Spa Suites which can accommodate
conclude with a visit to the Ice Cave as a finishing touch which has
single and couples treatments with the majority of the rooms
become a signature of the Spa.
#2016hauteg randeurgl ob al h ote l award s
Armani Spa at Armani Hotel Dubai |W| www.dubai.armanihotels.com
|E| armanispa.dubai@armanihotels.com
21 An oasis of peace and tranquility in the heart of cosmopolitan
tailor-made sensory treatments ensure a uniquely personalized
Dubai, the 12,000-square foot Armani/SPA reflects the Armani
visit.
lifestyle and design philosophy, offering soothing spaces and outstanding service with individually personalized treatments,
Based on the concept of spa time, guests enjoy one-on-one
personal fitness, sequential thermal bathing, creative SPA cuisine
attention from a team of highly qualified therapists whose expert
and relaxation lounge.
touch captures the essence of the Armani Lifestyle philosophy – from head to toe.
The Armani/SPA experience focuses on a collection of specially designed lifestyle therapies delivered in a luxurious setting, where
SPOTLIGHT ON: MIDDLE EAST
Talise Spa at Burj Al Arab
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|W| www.jumeirah.com
|E| BAATalise@jumeirah.com
Perched 150 metres above the Arabian Gulf, Talise Spa is the
and organic body wraps to Chakra balancing hot stone massage,
ultimate destination to luxuriate, relax and rejuvenate. Each
each treatment uses the highest quality products and latest
experience has been carefully crafted and exclusively developed
methods in personal care.
using the world’s most luxurious products to leave you utterly pampered.
The spacious Talise Spa is housed over two levels, and boasts enough luxurious serenity to calm even the most hectic lifestyle.
Bathed in natural light, this groundbreaking spa offers a sanctuary
Leave the world behind and reconnect with your inner self in a
for guests to indulge in an extensive menu of pampering
space that inspires relaxation.
treatments – all designed to reinvigorate and restore. From facials
Talise Ottoman Spa at Jumeirah Zabeel Saray |W| www.jumeirah.com |E| JZStalise@jumeirah.com
22 Behind vast carved turquoise doors within the luxurious Jumeirah
The centuries-old tradition of hammam is based around a
Zabeel Saray Hotel, lies the palatial Talise Ottoman Spa. With 42
philosophy of community. It’s the perfect place to come together,
treatment rooms, eight hydrotherapy rooms, steam rooms, saunas,
relax and experience true indulgence.
snow rooms, floating baths and two thalassotherapy pools, you’ll discover almost limitless ways to treat yourself.
Inspired by the imperial palaces of the Ottoman era, Jumeirah Zabeel Saray does absolutely everything in superb style. From
At the heart of this spa, built from marble and exquisitely
its exclusive location on the west crescent of the iconic Palm
decorated with dark woods, mosaics and murals, is a spectacular
Jumeirah to the truly spectacular lobby entrance, every detail
Turkish Hammam.
inspires awe and delight.
SPOTLIGHT ON: MIDDLE EAST
Anantara Spa at Banana Island Resort Doha |W| wwwdoha.anantara.com
|E| spa.adoh@anantara.com
Here you will feel welcomed by the warmth of traditional Qatari
from advanced western techniques to contour and redefine the
culture and our personalised approach to wellbeing. Unwind in
silhouette. Melt into massages inspired by the heartfelt generosity
the comfort of an inspired hideaway with over water spa rooms,
of Bedouin desert culture. Replenishing scrubs and wraps reflect
soothing steam and bathing experiences, and a personalised
the life-giving qualities of Arabia’s date palm gardens. Indulge in
approach to health and beauty. In the spirit of the heartfelt Qatari
facials infused with the illuminating beauty of seawater pearls to
culture, choose from a wealth of revitalizing treatment options.
enhance natural radiance. Escape the limits of space and time with the Arabian Nights signature journey collection, in which holistic
Soothing steam and bathing experiences include exclusive rituals
Thai wisdom and Arabian mysteries are evoked in exquisitely
in a traditional Turkish hammam. Dynamic therapies are cultivated
relaxing sequences at this spa retreat.
The Spa at the Address Dubai Mall |W| www.theaddress.com/en/hotels/the-address-dubai-mall/
|E| reservations@theaddress.com
23 The Spa at The Address Dubai Mall is a luxurious sanctuary of
Presenting nine treatments rooms with individual areas for ladies
contemplation and tranquility. The holistic approach to mind and
and gentlemen, The Spa also features Oriental massage rooms,
body is reflected in our therapies, including signature treatments.
Hydrotherapy rooms and Ghassoul chambers for a cleansing and
Inspired by the restorative power of essential oils, we employ
relaxing ritual.
healing as well as beneficial massage traditions. The Spa offers a
for another day.
wholesome menu of refreshing world-class experiences for both men and women, including facials, purifying body wraps, intense body scrubs and intricate hand and foot care.
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MOROCCO We decided to feature two of our shortlisted hotels from Marrakech they will leave you inspired to visit this part of Africa real soon..
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FEATURE: MOROCCO/MARRAKECH
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Palais Namaskar Marrakech In the Palmeraie oasis beneath the Atlas Mountains and mysterious Djebilet Hills, Palais Namaskar rests in a vast and majestic panorama. Here is an oriental retreat designed to restore your energies and enliven the senses. Days recapture that elusive tranquillity, while the sultry hum of the desert provides a rhythmic backbeat to evenings. This is L’Experience Namaskar. Palais Namaskar opened in April
sumptuous spa and five-star service befitting an Oetker-managed
2012 as a new masterpiece hotel of the prestigious Oetker
‘masterpiece hotel’. It’s not all about hiding away in your suite or
Collection.
amid the sprawling Balinese-inspired grounds though – there’s a glamorous restaurant and bar made for flaunting and fashionable
The Far Eastern philosophy of feng shui has influenced every
clientele. 41 rooms, suites, villas and palaces are set along
detail of Palais Namaskar’s edge-of-Palmeraie palaces, with a
meandering waterways throughout the resort.
Le Spa Namaskar Extended on 650sqm, the spa offers all possibilities for every need, six treatment cabins are available, two Suites-cabins with private hammam, four individuals’ cabins with a private outside terrace.
Each is a peaceful sanctuary enveloped by lush greenery, many with swimming pools. They are designed for the most generous and most private space, with walled gardens or billowing sheers to draw around courtyards for seclusion. Interiors are created with a calm sophistication, stylish bathrooms have glass walls brushed by greenery with centred soaking tubs and outdoor plunge pools, while still pools and open fireplaces balance the ‘five elements’ for an atmosphere of harmony and wellbeing.
|W| www.palaisnamaskar.com |T| + 212 (0)5 24 29 98 00
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FEATURE: MOROCCO/MARRAKECH
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Royal Mansour Marrakech Within the medina walls, the stunning Royal Mansour Marrakech replicates a traditional medina design with fifty three individual riads (traditional courtyard houses). Each one, two or three bedroom exquisitely furnished, boasts a living room, bar around a private courtyard, plus rooftop terrace with plunge pool and marvelous city, gardens or mountain views. French, international and traditional Moroccan gourmet cuisine is available in three restaurants, overseen by the hotel’s three star Michelin chef, Yannick AllÊno, or guests may dine privately in their own riad.
There is three bars an outdoor pool, and an authentic spa with traditional hammam and fabulous indoor pool in an orangery style pavilion. To keep service discreet, there’s a network of underground tunnels for staff to use. 2016 Haute Grandeur Global Hotel Awards shortlisted categories: • All Suite Hotel • Honeymoon Hotel • Luxury Hotel • Most Luxurious Presidential Suite • Spa Retreat
|W| www.royalmansour.com |T| +21 252 980 8081
EDITORS CHOICE
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! u o y e v o l I
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PARIS We have selected for you a couple of outstanding hotels that will make you want to fall in love (once again) with the French capital..
FEATURE: PARIS
Hôtel Barrière Le Fouquet’s |W| www.lucienbarriere.com |A| 46 Avenue George V, 75008 Paris, France |T| +33 1 40 69 60 00
Hotel Fouquet’s Barrière is a true haven of peace located at the corner of the George V and Champs-Elysées avenues. The hotel has many appealing features which include the French ‘Art de vivre’, the dramatic architecture, the contemporary design and the garden in the heart of the city. Choose between 5 restaurants and 3 bars including the legendary Fouquet’s, the Michelinstarred Le Diane restaurant and the lively La Petite Maison de Nicole with its Mediterranean flavours to suit all palate. Visit the sumptuous spa which boasts a large pool.
Hôtel Le Bristol |W| www.lebristolparis.com/fr/home/ |A| 112 Rue du Faubourg Saint-Honoré, 75008 Paris, France | T| +33 1 53 43 43 00
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The Hotel is located on the prestigious rue du Faubourg Saint-Honoré, at the heart of Paris’ fashion and arts district, where it has been welcoming its esteemed guests since 1925. Its 188 rooms and suites have undergone extensive refurbishment, and are spacious and bright, decorated in classic eighteenth-century style. The three Michelin Star hotel’s restaurant Epicure, its magnificent ‘French-style’ garden, the Spa Le Bristol by La Prairie, and the new Bar du Bristol are so many assets that make hotel Le Bristol a unique and unforgettable place in Paris.
FEATURE: PARIS
Four Seasons Hotel George V
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|W| www.fourseasons.com/paris/ |A| 31 Avenue George V, 75008 Paris, France |T| +33 1 49 52 70 00
Four Seasons Hotel George V, Paris, an eight-storey landmark built in 1928, offers 244 luxury hotel guest rooms, an exquisite art collection and decadent fine dining just off the Champs-Elysées. With unmatched Four Seasons service, it’s an experience you will not forget. The hotel boast a Michelin-starred restaurant, Le Cinq.
InterContinental Paris Le Grand Hotel |W| www.intercontinental.com |A| 2 Rue Scribe : Paris , France |T| +33 1 40 07 32 32
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With floodlit views of the Opera House, this superbly renovated luxury hotel is at the heart of Parisian society. Opened in 1862, it defines historical grandeur, from Café de la Paix to La Verriere Restaurant, set in an 800 square metre winter garden. Elegantly appointed, the hotel’s boutique-style suites overlook stunning landmarks. Located in the 9th arrondissement, close to the Louvre Museum, shopping, theatre and banking districts, this luxury Paris hotel is an icon in the City of Light.
The Westin Paris – Vendôme |W| www.thewestinparis.com |A| 3 Rue de Castiglione, 75001 Paris, France |T| +33 1 44 77 11 11
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Centrally located in Paris’ first arrondissement and makes it easy for guests to combine a shopping, sightseeing and business visit. The hotel is only a 10-minutes walk to Concorde, the Louvre Museum and the Place Vendôme. Including breathtaking city views over The Tuileries Garden or The Eiffel Tower, each of our rooms and suites combine Parisian flair with modern design and technology. Le First, restaurant boudoir Paris welcomes you for all meals, from breakfast to a savoury gastronomic dinner. Experience a haven of tranquility on our Terrace, or an afternoon tea in the Tuileries bar. The Westin Paris - Vendôme features small meeting rooms, impressive historical salons and the largest conference room with daylight in Paris city centre.
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H T N O EM
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H T F O K
PIC
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THAILAND Fascinating culture and art, gorgeous architecture, glorious beaches, five-star hotels and resorts, scintillating nightlife and some of the finest cuisine in Asia - Thailand has it all.
Oriental Residence Bangkok |W| www.oriental-residence.com |A| 110 Wireless Road, Lumpini Patumwan Bangkok |T| +66 (0) 2125 9000
Epitomising casual elegance and traditional luxury, Oriental Residence Bangkok offers distinctive serviced residences in the city’s most notable embassy and near Sukhumvit’s luxe shopping district. Flanked by whisper-quiet embassies and serene parklands, Oriental Residence boutique hotel in Bangkok is a soul-soothing retreat in the heart of the city and embodies a tradition of classic luxury and personalised excellence. Featuring 145 lavishly appointed suites ideal for extended stays, new French-inspired Savelberg Thailand restaurant, chic Café Claire, Play Deck, and diverse function facilities. Light-filled Café Claire courts diners for breakfast, lunch and dinner with a menu of gourmet comfort food. Slip into a black leather booth for braised wagyu beef cheek, buttermilk fried chicken or a classic hot dog.
Hansar Bangkok |W| www.hansarbangkok.com |A| 3/250 Soi Mahadlekluang 2 Rajdamri Road, Bangkok, Thailand |T| + 66 2209 1234
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With its dazzling chrome and glass exterior, Hansar Bangkok captures the character and energy of this dynamic city. But inside it’s a tranquil place to unwind after sampling the buzz of Bangkok’s prestigious Ratchaprasong district. Ideal for a boutique city break, where luxury and comfort come in equal measure. When you’re ready to step out and explore, you’ll find yourself in the heart of the action. Seek out magnificent temples including the Grand Palace and Wat Pho. Get your designer shopping fix in Ratchaprasong’s exclusive malls, or delve into the bazaars of Suan Lum. With the BTS Skytrain steps from your luxury hotel, Bangkok is just waiting to be discovered.
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BALI
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Alila Villas Soori, Bali Alila Villas Soori is a private and luxurious retreat to recharge amidst the beauty warmth and rich culture of Bali. Surrounded by UNESCO’s world heritage protected rice fields, guests can experience the ultimate in personalized service and luxury of space and boosting elements of the unique volcanic sand which defines this incredible coastline. Yet another of Singapore’s most highly acclaimed firms is behind the architectural beauty of Soori – SCDA. In fact, Chan Soo Khian himself, the immensely talented and accoladed founding principal of SCDA, is the owner and designer of Alila Villas Soori. Soori’s 42 stylish, contemporary-Asian designer villas are flanked on one side by lush, emerald rice fields and a misty Mount Batukaru in the horizon, and by striking beachfront and the vast Indian Ocean on the other. Every single villa has its own private pool, along with courtyards, garden pavilions and a view of either mountain or ocean.
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BALI
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Should you be drawn out from your tranquil private villa in search of
A flight of stone steps leads you into the lobby of the estate and into
a little adventure, there are Segways ready to take on a thrilling ride
a lofty, expansive living area, dining room and library, all gorgeously
through the rice paddy fields, surfboards to ride the ocean breaks,
furnished. Out through the wall of glass doors, a large bonfire
and horses to mount on an exhilarating gallop on the coastline.
burned in a sleek stone pit on the stone terrace, by the candlit table
Alila Villa Soori’s beach is quite remarkable. Where other beaches
where we were to dine. A dark, still infinity pool stretched across
pride themselves on how white their sand is, Soori beach is proudly
the length of the terrace and a perfect, unbroken view of the ocean
black - a broad swathe of deep, dark volcanic sand that is soft as
lay beyond.
powder and glitters beneath your feet. When the sun sets, this same stretch of sparkling beach serves as the backdrop for a dinner of
2016 Haute Grandeur Global Hotel Awards shortlisted categories:
freshly-caught seafood, cooked on a sizzling grill at the beachfront
• Best Pool Villa
restaurant Ombak.
• Best Resort Spa • Boutique Hotel
The crowning jewel on the resort is the 10-bedroom residence Soori
• Honeymoon Hideaway Resort
Estate, which I had a chance to see when Soori’s General Manager,
• Most Luxurious Presidential Suite
the capable and affable Marco, kindly invited us to a private dinner within. The villa stands alone on the promontory over the ocean, set over more than 50,000square feet of sprawling beachfront.
Alila Villas Soori’s sister property
Alila Villas Uluwatu.. The resort is the work of Singaporean architecture firm WOHA, which has won numerous accolades and awards for its striking buildings and cutting-edge designs across the region. This is a luxury hideaway resort, where sleek open-plan villas sit between dark reflecting ponds, and deep blue pools with limestone-tiled edges are surrounded by sleek cream-upholstered daybeds on timber decking. This is all set within 14-hectares of lush tropical savannah, and WOHA took pains to reflect the surroundings in the architecture: through the use of local plants from the Balinese ecosystem, employing locally and
sustainably-sourced materials and accenting the interior dĂŠcor with
traditional handcrafted Indonesian woodwork and custom Javanese furniture.
Quick Fact Where Alila Villas Uluwatu rises high above the blue sea with white walls and modern geometric accents, Alila Villas Soori lies low within the valley with ashgrey stone and hits of dark Balinese wood accents , yet both in equal are understatedly beautiful in architecture. W: www.alilahotels.com
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DUBAI With sparkling, towering skyscrapers alongside ancient minarets, Dubai’s entry into the modern world is flashy, fun, and more than slightly surreal. We picked two of our preferred hotels & paired a stay here with the ultimate experiences.
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DUBAI
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ARMANI HOTEL Armani Hotel Dubai, the world’s first hotel designed and developed by Giorgio Armani. Situated within the iconic Burj Khalifa and is within walking distance to The Dubai Mall, the world’s largest shopping and entertainment destination. Designed with typical Armani flair and set in the heart of downtown Dubai, The Armani Hotel Dubai is one of the city’s most chic addresses and a must for fashion-conscious travelers. The hotel has 160 beautifully designed rooms and suites, some designed by Giorgio Armani himself and many offering incredible views of the city, with personal Lifestyle Managers on hand to make sure your stay goes smoothly. The hotel also has as many as seven restaurants and lounges offering Asian, Indian, Mediterranean and Italian cuisine and lavish cocktails, the opulent Armani Spa & Fitness Centre, and an ultra-luxe retail area. Reflecting the pure elegance, simplicity and sophisticated comfort that define Armani’s signature style, the hotel is the realisation of the designer’s long-held dream to bring his sophisticated style to life with the exceptional Stay with Armani experience defined by highest standards of service excellence.
Top Experiences in Dubai • Visit the Burj Khalifa • Visit Palm Jumeirah • Dubailand • Take a ride out to the desert for a safari adventure • Visit the Hatta Oasis • Charter a private cruise on a luxury yacht to the Musandam Peninsula • Cruise down the Creek, at a leisurely pace on a wooden dhow
BURJ AL ARAB Internationally recognised as the world’s most luxurious hotel, Burj Al Arab proudly rises out of its own man-made island, 280 metres away from the coastline, linked to the mainland only by a gently curved causeway. This instantly recognised sail-shaped and all-suite hotel offers 202 luxury duplexes with the stunning views of the Arabian Gulf. The array of luxurious duplex suites ranges from 170 to 780 square metres, each equipped with unique first-class flourishes, including an extensive selection of complimentary Hermès amenities and a menu offering 17 different pillow options. The beautiful two Royal Suites located on each side of the 25th floor, are the epitome of sheer opulence. The palatial interiors with rich colour scheme and exclusive amenities, such as four poster rotating canopy bed, a private cinema and Majlis area for entertaining guests, guarantee the most luxurious surroundings imaginable. The unrivalled personalized service is a signature of Burj Al Arab. For the comfort and convenience of guests, each floor has a dedicated reception area, with check-in conducted in the privacy of the individual suite. The hotel also boasts one of the highest staff-to-suite ratio (8:1), ensuring that every guest’s needs are addressed in the most timely manner. 45 • Visit the Dubai Museum • Have an over-the-top dinner at the Burj Al Arab’s “underwater” Al Mahara Restaurant • Wild Wadi Water Park • Indoor Skiing • Contemporary Art Tour • Snow Penguins
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AFRICA Africa offer hotel experiences that are outstanding in every sense of the word, from bush to city experiences. Here we introduce properties to you that has been shortlisted for the prestigious Haute Grandeur Global Hotel Awards and that is worth a visit.
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Fusion Boutique Hotel
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SOUTH AFRICA
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Fusion Boutique Hotel | W | www.fusionboutiquehotel.co.za | T | +27 15 291 4042
Be prepared to embark on an unexpected soul journey when crossing the threshold of the multi-award winning Fusion Boutique Hotel in the heart of Polokwane, the buzzing capital of South Africa’s Limpopo province. True to its superior 5 star status, a stay at this unique
drama enters into a comfortable play with signature minimalism
establishment is characterised by a unison of personalised
for an exceptional presentation. Step into a world where art,
attention, plush interiors and a striking infusion of art reflective
cuisine, texture and comfort prevail to form the perfect visual
of a shrine to the extraordinary. It is a space where over-the-top
feast.
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AFRICA
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SOUTH AFRICA
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Menlyn Boutique Hotel |W| www.menlynhotel.com | T | (27) 861 007 387
Situated in the heart of Pretoria, The Menlyn Boutique Hotel provides a five-star hotel offering that is the industry’s best in luxury accommodation, fine dining and premium conferencing. A world-class luxury destination, this premium hotel caters to
The Menlyn Boutique Hotel’s five-star facilities include 16
business and ambassadorial travellers in Pretoria, as well as local
beautifully designed standard rooms, two fully equipped self-
guests to their chic signature restaurant, The Black Bamboo. The
catering units, eight spacious executive rooms, and of course,
hotel has successfully married the delicate balance between
their magnificent Presidential Suite. The hotel which specialises
relaxed leisure and comfort, and the professional service that
in boutique conferencing can accommodate a variety of group
they have become renowned for.
sizes, from small intimate groups to medium sized boardrooms
One undeniable benefit
the prominent Menlyn Boutique Hotel offers its guest is their
and spaces comfortably holding up to 120 delegates.
ethos of providing real value and adding a personal touch to all aspects of the hotel. It is this approach that has resulted into
Among the luxurious extra amenities that guests are able to
the hotel’s impressive return guest rate of 90%, many of whom
enjoy are the fully equipped fitness centre and a tempting
are frequent travellers to Pretoria. The staff go out of their way
assortment of spa packages at the opulent Beauty Within.
to get to know the guests making the hotel and restaurant experience a step above the norm.
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AFRICA
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AFRICA
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SOUTH AFRICA
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Pondoro Game Lodge | W | www.pondoro.co.za | T | +27 (0)31 764 5049
An authentic safari experience is guaranteed, with only 8 rooms, each of which offers breathtaking views of the river. Set on the cool riverine banks of the Olifants River in the 40
All the chalets are architecturally designed and has an outside
000ha Balule Private Nature Reserve inside the greater Kruger
bath to fit with the vision of stimulating guests’ sensuality by
National Park, Pondoro Game Lodge offers its visitors comfort,
activating the senses of seeing, hearing, touching and smelling
sophistication, elegance and a canvas on which to create a truly
nature. Not one chalet is the same.
unforgettable African safari. Each of our suites have their own theme stolen from some of The lodge has been designed to fit in and disappear amongst
the most important elements of nature eg Water suite, Buffalo
the riverine forest hiding it from view unless you stumble
suite (animals), Tree suite, Rock suite and Earth suite where
upon it. This fits in perfectly with the vision of the owners
you cannot just experience nature but live in it. The interior
who wanted to create an eco-friendly hotel in Africa with the
obviously fit the theme and has been designed by Lize, the
smallest footprint possible. The emphasis is on nature and to
owner, who studied art. All our 5 suites have in- and outside
enhance the safari experience without giving up on luxury and
showers as well as a Jacuzzi on a wooden patio overlooking the
good service.
Olifants river to activate the senses once again.
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AFRICA
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MOROCCO
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Sofitel Rabat Jardin des Roses | W | www.sofitel.com | T | (+212) 537675656
Immerse yourself in the urban oasis of the Sofitel Rabat Jardin des Roses. Discover the chic geometry of this unbeatable location in the imperial capital of Morocco. Recharge your batteries in the serene gardens and scented rose garden. The gardens provide a constant backdrop whether you’re on
rooms, designed by Didier Gomez to blend French elegance
your balcony or in the restaurant. Treat yourself to a moment of
with Moroccan touches. Stroll through the Andalusian gardens,
relaxation with a rose petal manicure in the So SPA. The Royal
relax by the shaded pool, enjoy the golf range, beauty center,
Ballroom provides a magical setting for elegant receptions.
gift store, babysitting and excursions. Our concierge is here to
Embark on a magnificent journey to the majestic town of Rabat,
help you. Indoor swimming pool under construction.
in an oasis of calm. Here you will find a subtle blend of French welcome and Moroccan treasures.
Three Rabat restaurants invite you to indulge. Moroccan flavors blend with French cuisine in gold-tinged Al Warda. Savor fresh
Life is Magnifique in Rabat Wake in a dreamy MyBed to fresh
Atlantic seafood at poolside Golden Fish. Taste Mediterranean
Nespresso. Relish balcony views of the Andalusian garden or
fare in El Patio’s deep red dining room with garden views.
Imperial City. Indulge in peaceful cocoon of our 229 Rabat hotel
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AFRICA
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SENEGAL
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The Rhino Resort Hotel & Spa |W| www.therhinoresort.com | T| (+221) 339573744
Located in Saly (Senegal), a peaceful and friendly city full of tradition and exoticism. This five-star hotel has a highly trained staff that focuses on giving the guest the best experience possible. There are a total of 41 rooms, including 6 suites, spacious
throws 200,000 liters of water per hour, a hammam, Jacuzzis,
and elegantly and ethnically decorated. All equipped with air
and all kind of body and therapeutic massages and treatments.
conditioning, LCD TV, mini-bar, safe, telephone, free Wi-Fi
Nearby you can also reach many adventures such as tours on
Internet access and bathroom.
motor quads or buggies to the Reserve of Somone, Brousse, or the Exotic Bird’s Park, ride horses on the beach, Jet Ski, play
The facilities include 2 stylish outdoor pools, a large terrace
golf at Le Golf of Saly, or visit the wild fauna of the Reserve of
where to sit and relax, two gastronomic outdoor restaurants
Bandia.
with buffet breakfast and a la carte meals, 2 coffee–bars with a large variety of drinks, a beauty salon with hairdressers, a
The Rhino Resort Hotel & Spa is a distinguished hotel that
state-of-the-art fitness center, a children´s entertainment area,
is a relaxing paradise while allowing you to experience the
a tropical beach pool, and 2 highly equipped conference rooms
adventure of authentic Africa and its culture.
with capacity for 200 people. Also, we are introducing a new Spa, the largest in West Africa, which offers a waterfall that
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AFRICA
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EGYPT
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SULTAN GARDENS RESORT |W| www.sultangardens.com |T| (+2) 0693602131
Enviably located between Sharm El-Sheikh International Airport and the bustling city centre, Sultan Gardens Resort is an all inclusive holiday destination. The property boasts 220 meters of private sandy beaches, a beautiful
rooms, to the luxurious Premium rooms and suites feasting in room
coral reef, and an unrivalled view of stunning Tiran Island.
Jacuzzis, all the way to the ultimate option of holidaying in your own private beach front villa
The resort’s 150,000 square meter property has modern, spacious
Family built, owned and managed, the resort is kept at the highest
rooms surrounded by picturesque gardens and five star resort facilities:
international hospitality and hygiene standards while still maintaining
five gorgeous pools, impeccable friendly service and first class cuisine
the care and charm of a boutique family property.
complete the perfect resort holiday setting. The resort also feature 550 guest rooms ranging from the comfortable and spacious standard
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AFRICA
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SOUTH AFRICA
One&Only Cape Town |W| capetown.oneandonlyresorts.com |T| + 27 21 431 5800
The One&Only Cape Town, a urban chic resort setting a whole new standard for South Africa hotels.
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to experience One&Only Cape Town, its warmth, hospitality and
world’s most fascinating cities, One&Only Cape Town will enchant
generosity as she was designed to be enjoyed.
your senses and renew your sense of self. Central to exciting nightlife and entertainment, One&Only Cape Town The hospitality business is built on creating an environment where
serves as a gateway to the unique adventures of South Africa such as
people can feel at home. One&Only Cape Town creates a welcoming
tours to Robben Island, wildlife safaris, wine country excursions and
atmosphere for all visitors. From our world-famous restaurants
more.
and beautiful bar to our extraordinary spa facilities, we invite you
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AFRICA
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NORTH AMERICA This month we introduce two impressive Haute Grandeur shortlisted hotels from North America, both focussed on delivering a memorable experience.
NORTH AMERICA
THE NEW STANDARD FOR MODERN ELEGANCE
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28 West 53rd Street, New York, NY 10019, baccarathotels.com
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CANADA
Summit Lodge Boutique Hotel |W| www.summitlodge.com |T| +1 604 902 3668
With an eye for all the little things, Summit is perfectly tailored to the traveller who finds joy in life’s everyday moments.
68 Summit Lodge Boutique Hotel is the perfect place to stay for
“We love trying to do something more creative, fun and
your next escape to the mountains of Whistler, British Columbia,
different in hospitality.” says Tony Medd, General Manager of
Canada. Summit makes it easier for their guests to enjoy all the
the Summit Lodge Boutique Hotel. “Having worked towards
adventures Whistler has to offer by providing complimentary
many changes, upgrades and renovations these past two years,
perks like wi-fi, shuttle service, pet stays, equipment storage,
we’re very excited to be recognized in this way.”
bike and snowshoe rentals, their rent-a-fish program and free hot drinks all day long.
The Summit Lodge Boutique Hotel is considered Whistler’s hotbed for creative explorers. Summit guests are never more
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69 than a short walk away from exciting adventures, lakeside
Street� of Whistler.
lunches or cultural curiosities. Whistler and Blackcomb mountains, snowshoe and cross-country ski trails, mountain
Each of the their 81 rooms are perfectly designed for the
bike trails, lakes, locally owned bars and restaurants, and
long stay skier. Their fully stocked kitchenettes are perfect
boutique shopping are all on your doorstep.
for making simple and wholesome meals. Rooms are cleaned with chemical free, bio-degradable and eco friendly
This independent hotel sits in the heart of Main Street
products, (so green that you could drink it). You can be
where the choice independent restaurants and eateries in
assured that Summit minimizes anything that could disrupt
the resort culminate to form what has become the “Food
the fresh mountain air.
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NORTH AMERICA
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Baccarat
Hotel & Residence New York Baccarat Hotel & Residence New York is a modern interpretation of the classic Parisian Hotel partculier offering gracious service and unparalleled luxury to guests, residents and visitors alike. The 114 exquisitely appointed guests rooms & suites designed by Parisbased-luxury-design team Gilles & Boissier delight the senses with lavish finishes and artisanal attention to detail. Generous amenities include stunning salon-style spaces where guests may enjoy breakfast, cocktails, afternoon tea and light bights; a beautifully barrel-vaulted bar featuring a kaleidoscope of Baccarat crystal stemware; a soothing Spa de La Mer, the first of its kind in the world, and a 55-foot sunken marble swimming pool complete with day beds reminiscent of La Cote d’Azur. Guests are invited to dine in Chevalier, a modern French interpretation of a brasserie deluxe helmed by Michelin-starred Executive Chef, Shea Gallante. Chevalier welcomes guests for lunch and dinner. To learn more, visit www.baccarathotels.com
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SOUTH AMERICA South America is renowned for its natural beauty and attract thousands of guests to their stunning beach resorts every year. For the returning guests it is all about the overall experience that should be memorable. Visit our shortlisted hotels in this region to found out why they have been nominated for the Haute Grandeur Global Hotel Awards.
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COLOMBIA
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AITE HOTEL |W| www.aite.com.co |T| (571) 321 7821300 Aité is a petite resort located in the municipality of Palomino, La Guajira Province, in Colombia. With the the Caribbean Sea at its feet
We also have a beautiful Orchideary with over 30 different kinds of
and La Sierra Nevada the Santa Marta at its backyard Aité is a little
Orchids, Colombian’s national flower. There are many day trips that
paradise. Its beach lies in a small bay between two rivers, to the west,
can be taken from Aité such as visiting the Tayrona national park,
the Palomino River and to the east, The San Salvador River. Both rivers
Tubing down the Palomino o San Diego Rivers, visiting the flamingos
are walking distance from the beachside.
or a Rancheria (a Wayuu- the dessert people- Village) or a kogie Village. But you don’t need to leave Aité to have a blast just reading
Aité is also a green hotel, we appreciate our environment and take
at a hamac, laying at the beach, walking to the river, swimming at the
pride on caring for it. We have an organic garden and organic fruit
pools, playing soccer or volley ball and being delighted by our regional
trees which we use in the restaurant. We also have a natural Water
kitchen.
treatment plant and our hot water is provided trough solar water heaters. Our last biodiversity inventory this year showed that we have
Aite is a unique hotel, they have locals working at the hotel that make
more than 104 different kinds of birds and over 400 different tress
sure that guests feel like its their “home away from home”.
and bushes.
SOUTH AMERICA
The name Aité comes from the Kogie language, one of the 3 tribes of the native inhabitants of La Sierra Nevada de Santa Marta and means “Leisure”.
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ASIA Asia is not only known as the world’s largest and most populous continent, but prides itself in outstanding 5 star hotel experiences and impeccable service.
ASIA
BALI’S UNIQUE ICON FOR THE CHIC AND DISCERNING
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VIETNAM
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An Hoa Residence
|W| www.anhyoaresidence.com |T| (84) 903 905 805
Only about 1.30h by car from Ho Chi Minh City , AN HOA RESIDENCE , located in BaRiaVung Tau province is an exclusive private property with impressive residential villas and an unique experience of lifestyle reflecting the French”:chic” and Vietnamese traditions . There are various types of luxury villas from 300m2 to 900m2 , suitable for short or long stay guests .Accommodation provides generous space and standard of luxury, hight-end service and equipments . Each villa has its elegant furniture and modern fittings , entertainment . AN HOA RESIDENCE is really a heaven to relax , a place of dream and “well being home” , far away from the hustle of city life .
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ASIA
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SINGAPORE
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Hotel Fort Canning |W| www.hfcsingapore.com |T| (+65) 6559 6776
Hotel Fort Canning is a magnificent and awardwinning conservation hotel tucked within 18 hectares of lush greenery of Fort Canning Park. The award-wining boutique hotel is luxurious and trendy, and it combines the romance of a grand colonial edifice with lush green parklands in the heart of the city. Hotel Fort Canning was styled by the award-winning DP Architects to incorporate the finest hospitality amenities, while retaining and conserving its old-style, colonial glamour. With 86 high-ceilinged rooms offering picturesque views of either the lush, century-old Fort Canning Park or Singapore’s vibrant, cosmopolitan city skyscrapers, guests can unwind in contemporary colonial comfort with statement furniture pieces by Italian award-winning designer Poltrona Frau, fabrics by Jim Thompson, lavish monsoon rain showers, large free-standing tubs for two and opulent marble and teak parquet flooring. In addition to each room’s individual Nespresso machine, interactive control panel for room temperature, mood lightings and curtains, as well as luxurious Sealy beds for ultimate comfort, guests are also invited to partake in freeflow wines and canapes at the Hotel’s free Aperitif Hour at the Private Lounge every evening.
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ASIA
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SINGAPORE
Marina Mandarin Singapore |W| www.marinamandarin.com.sg |T| (+65) 68451188
Located in the heart of Marina Bayfront, Marina Mandarin Singapore offers breath-taking views of the city skyline and financial district. The hotel has direct access to Marina Square Shopping Mall, and is within walking proximity to the Suntec Convention & Exhibition Centre, The Esplanade–Singapore’s premier performing arts centre, ArtScience Museum, and more. Perfectly situated right on the track side of the annual Singapore Grand Prix Formula One race, Marina Mandarin Singapore also offers versatile event spaces and an extensive range of dining options that include a halal-certified restaurant, celebrated Cantonese restaurant, and a lounge with entertainment through the night.
86 Designed by John Portman, the hotel has one of the largest open atriums in South-east Asia, which rises through 21 storeys and is permeated by streams of natural light. The hotel’s 575 wellappointed guest rooms and suites are complemented by a host of comprehensive amenities, and are specially tailored to meet the needs of discerning business and leisure travellers. Imbued with a philosophy of providing Asian grace, warmth and care in an atmosphere of relaxed elegance, rest assure that your every stay with Marina Mandarin Singapore will be one of limitless experience.
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CHINA
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Sofitel Macau At Ponte 16 |W| www.marinamandarin.com.sg |T| (+65) 68451188
Experience the glamour of Macau in magnifique style. Sofitel Macau At Ponte 16 is located on the picturesque waterfront and uniquely situated amidst the charms of the Old Macau historical quarter. Savor gourmet international cuisine at Mistral restaurant and enjoy the outdoor seating on Le Terrace overlooking the Pool and Macau’s inner harbor with exceptional views and delicious cuisine. Lounge at the harbourside swimming pool with views of China. Retreat to the spa. Tour vintage Macau with the sites of the UNESCO World Heritage Route just a few minutes walk. And live up the night in the excitement of Ponte 16 casino. Host weddings meetings and events in 5-star hotel surrounds on the 6th floor conference venue with the backdrop of the Macau Harbour setting a stunning scene.
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ASIA
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INDIA
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Umaid Bhawan Palace |W| www.tajhotels.com |T| (0291) 5104028
Perched high above on the red sandstone hillock of the Blue City, Umaid Bhawan Palace is the Luxurious Untold story of Bygone era. Perched high above on the red sandstone hillock of the Blue City, Umaid Bhawan Palace is the Luxurious Untold story of Bygone era. One transcends into the old world charm of the Marwar region of Rajasthan the moment you enter the Palace. Situated 3.5 kms from Airport and 4 kms from Railway Station, the magnificent Umaid Bhawan Palace is the world’s sixth largest private residences. Built last amongst the great palaces of India it is a golden hued desert sandstone monument set amidst 26 acres of verdant gardens. The Palace is designed by renowned Edwardian architect Henry Lanchester who has successfully blended the eastern and western architectural influences in the design of the Palace. Even today a section of the Palace is reserved as the private residence of the Royal family of Jodhpur, currently headed by His Highness Maharaja Gaj Singh II. The Palace is an imitable tribute to art deco with a total of 64 luxurious rooms and suites which are categorized as: Palace Rooms, Historical Suites, Royal Suites, Grand Royal Suites, Maharaja Suite and Maharani Suite. The Palace boasts a majestic 105 - foot high rotunda influenced by the Renaissance at the Reception. The tastefully done interiors with gleaming furniture, exotic murals of the self-exiled Polish artist Stefan Norblin and elegant artwork follow the Art Deco style to complete the look.
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INTERVIEW: W Hong Kong
Chooi Li Loo Hotel Manager of W Hong Kong
Glamorous in attitude, confident and with a sense of fashion and fun, Chooi Li Loo embodies all the qualities of a modern woman, making her the perfect new heir to the throne
What is your current biggest challenge
In your opinion what are the most
next to our guests, we are always on the
competing on a global scale in a highly
important factors of staying competitive?
lookout for innovative ways to surprise
competitive industry? a)
Having
a
culture
of continuous
initiatives to the market, engaging W
Our biggest challenge is competing
improvement in all areas. This applies
fans and attracting new ones. Recently,
for talent. The W brand has a growing
to everything from financial efficiencies
sustainability is a big topic in the market.
pipeline of hotels and a rapid growth
to finding creative ways to enhance
But how can we differentiate ourselves
trajectory. This is the case for many global
engagement with guests. And it is vital to
from others and elevate our W brand
hotel brands. However due to the unusual
build a culture and develop such mindset.
passion
positioning of the W brand, it takes time
It is only with this mindset that can keep
international pop star Will.I.Am, who
and exposure to the brand for it to be
us ahead of the game and maintain
designed an eco-friendly bed linen that
correctly executed.
continuous improvement.
At W, we
will be used widely soon. This is how
created various initiatives to stimulate a
we merged design and sustainability in
As a brand that is famous for being a
newer and better way of doing things, ie
an unconventional way.
trendsetter, guests actually expect a lot
we form SIS group amongst departments
example is wedding. We launched a
more from our services than other hotels.
to discuss their operational difficulties and
wedding campaign “WED LIKE A CELEB”,
Thus, while the job is fun, we require a
giving solutions. We also have “Innovative
that used mostly hotel staff members as
lot more inputs from our talents to take
Ideas Award” which we encourage all our
models for a high-fashion couture shoot,
an extra step to produce out-of-the-box
talents to give us one creative idea every
delivering the message that anybody
services around the hotels’ passion points
quarter to improve the hotel operation. It
can become somebody simply by getting
of fashion, music and design.
can be about anything, from food service
married or joining a wedding at W Hong
to paper usage. The person whose idea is
Kong. This again merged our passion for
While this attracts the young generation
chosen and implemented will win a prize.
fashion and it created a lot of buzz in
and hoteliers who are looking for new
This not only improves our hotel services,
town, generating huge profits.
challenge or unconventional management
but also creates a sense of achievement
style, it would be difficult to recruit
and an ongoing service culture within the
Often times, we found out there were
hoteliers from traditional hotels and
hotel – a win-win situation to all parties.
similar projects carried out by other hotels
expect them to deliver more intuitive, less
points?
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our guests with new entertainment and
We worked with
Another great
after our launch. As copying is the biggest
formal service but equal in quality to the
b) Stay true to your brand and deliver
flattery, we do see this as a sign that we
worlds’ best luxury brands.
the core essence of the brand. As it is
indeed are a trend-leader and will strive
our brand DNA to discover what’s new/
hard to continue doing this.
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What is a “FUN FACT” about your hotel?
94
magic, natural elements now explode
picking the best DJs to spin at our hotel,
with the ascension to the sky. Here old
making sure the W music is of high quality.
Each W property around the world has
Kowloon and the Victoria Harbour can at
its own story, or what we call as design
once be seen teeming with real life, while
• Other than the above, we also realize
narrative and our hotel is actually an
on the other side, the iconic Mosaic wall
the importance of technology. So we
“Enchanted Forest”. It is designed by
depicts an explosion of fantasy. It is as
introduced SPG Keyless, being the first
Yasimuchi Morita of Glamorous (Japan)
if the butterflies and birds from the 6th
hotel group worldwide allowing our
and Nic Graham of g+a (Australia), who
floor have ascended with us, and have
loyalty guests to use the keyless check-in
are inspired by Hong Kong, an urban
triumphantly found their ESCAPE.
function through the SPG app via his/her
jungle composed of numerous skyscrapers
smartphone.
reaching up to create a symbolic urban
We have over 100 art pieces in the hotel
canopy.
that attract many interior architects, hotel
The above examples are only one of
developers and artists to stay.
a few from our innovations. With this
The mystical journey starts from the
intuitive approach, not only could we
HOTEL ENTRANCE on the 1st floor. From
What is your secret to staying “one
meet the growing needs of business and
the outside, a magnificent tree is seen to
step ahead” of other luxury hotels in
leisure travelers, but also exceed their
be ascending. A semi-hidden W peaks out
Hong Kong?
expectations. How will Haute Grandeur Global Hotel
of the brush outside the property and a bolder, more iconic fiery W burns on a
As mentioned above, W Hong Kong is
Awards compliment your brand as a
Japanese sandboard wall, the 130ft-tall
always passionate about introducing the
unique and transparent Global Awards
treetrunks begin their mythical journeys
latest and newest topics to our guests.
initiative offering an elegant Award
upward from the Cardoso stone floors.
So guests can experience many unique
concept?
This is also creatively represented by the
activities that they have never seen
twig-like LEDs lining both the south and
before elsewhere, giving a new meaning
Modern luxury is what that defines the
west glass walls of the façade. A complex
to luxury.
W Brand. We keep the high standard of
ecosystem on the 6th floor of symbolic
service like other 5-star hotels do, but at
leaves, butterflies, hummingbirds and
Few examples like:
the same time, offer numerous lifestyle
mosquitos (designed by James Angus
• Each W has a W Insider, a role that
activities as well as services that can
from Australia) interacts with guests when
can only be seen in the world of W, who
reach out to the new/next generation. We
they are buzzing about, surfing the net,
is the hotel’s icon and link between the
personalize greetings, we communicate
conducting impromptu meetings, and
city and guests. Our W Insider, Charlie
directly to the directors… we break the
even partying at night.
Lin, connects our hotel guests with
norm of traditional luxury services.
the latest and coolest people, places As the trip goes on within the tree house,
and events, giving them the insider
Thus, if we are so fortunate to receive
right past the Welcome desk towards the
access of the city they never expect.
the award from Haute Grandeur Global
guest lifts, logic is instantly obscured with
Hotel Awards, it will mean there will be
the “Rapunzel” video art piece of artist
• W Happenings - These are events that
a new interpretation of luxury.
Jennifer Steinkamp from United States,
are initiated by the W Brand around our
will be a big honor, since the winners are
bringing an explosion of flower power to
3 passion points – Fashion, Music and
chosen based on the data collected from
the forest narrative, demonstrating the
Design, elevating our hotel from being just
independent and esteemed travel sites
fact that W is always evolving. Following
a hotel but a lifestyle brand and creating
like Tripadvisor. By receiving the award, it
the path of the trees, guest will find our
new experience through partnerships eg.
would mean that we are well-loved by the
GUEST ROOMS either designed by Nic
Summer Series Pool Parties, Collaboration
guests around the world and that this new
Graham or Yasimuchi Morita to continue
with
luxury is well-recognized.
Clockenflap
Music
Festival.
the Enchanted Forest journey. • W Music Curator, again a role that is Then finally to WET, the highest outdoor
only seen at W Hotels. This person is in
pool in Hong Kong, the contemporary
charge of creating music happenings and
And it
What are your plans for 2016 to stay
exclusive events like backstage access
• SPG Pro gives sellers and sales
ahead of global industry changes where
to
with
administrators receiving credit such as SPG
mainly hotels have to adapt constantly to
celebrities that are only for SPG members,
points forthe business theybook at ourhotel
spoilt guests and their demands in order
giving them a memory of a life time.
concerts,
meet-and-greet
to stay competitive?
• We have launched a series of MVP • Front-line staff can now use StarGuest,
(Most Valuable Promotions) that assist the
• SPG is well recognized loyalty program
a web based program on guest profile
sales team in personalizing what our hotel
and has recently been awarded the Best
database and part of BWCB LC Core
wants to promote and says to the group
Loyalty Program. With that, we would
Value Service Culture implementation,
customers. Its goal is to create an industry
continue to leverage on this program and
to
interact
leading customer-centric marketing and
maximize our systems from the Global
with
the
and
guests
communicate
more
efficiently.
Personalization of Starwood to ensure
business development approach that learns from and leverages past customer
that guests’ preferences and expectatiosn
• Guests can also let us know their
behaviors. Thus, through this initiative,
are not only just met but exceeded.
comments by filling out a survey with
we could easily customize promotions
GEI (Guest Experience Index). And now
targeting different type/size of group/
• SPG has upgraded its mobile APP
with its extension tools – The GEI Action
event based on different customers’
that allows them to input their personal
Planning Portal, Rooms Filters in the GEI
status (supporter, bulk purchase, etc).
hobbies and even to check-in without
portal and the self-inspection tool, talents
passing the front desk and using the
can now gain deeper insight on what the
traditional room keys.
guests need, make better decisions and
could also sign up for SPG Moments,
take action.
W Hong Kong
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SPG members
|W| www.w-hongkong.com |T| 3717 2982 / 3717 2990
95 W Hong Kong is located conveniently in the buzzing West Kowloon district, tapped to become the city’s new finance and commerce hub. Bringing its signature Whatever/Whenever® service philosophy and whimsical sensory experience, the 393-room property presents a stunning view of West Kowloon Harbor, award winning Bliss spa, cutting edge business facilities and function space, superior recreation facilities, two signature restaurants Sing Yin Cantonese Dining and KITCHEN with an eventful WOOBAR that are all set to tempt the city’s chic set. With the highest outdoor poolside bar in Hong Kong, WET DECK on the 76th floor provides the perfect venue to have corporate assemblies with fellows or clients
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Serta, World’s Best Mattress
Herman Miller Designer Work Chair
Eco-Friendly Appelles Toiletries
Smart HD LED TV
150MBps Free Wifi
24 Hours Gymnasium
Rooftop Infinity Pool
G Cycle
Cross Usage & Signing Facilities At G Hotel Gurney
Airline Partner
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Jl. Drupadi No. 4, Seminyak, Bali 80361 T: +62 361 734 656 E: enquiry@shanticollection.com E: adeline@shanticollection.com
www.fourondrupadi.com
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INDONESIA
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The Ubud Village Resort & Spa |W|www.resort.theubudvillage.com/ |T| (+62) 361 978444
Located on the verdant hillsides of Ubud, The Ubud Village Resort & Spa is a perfect Balinese hideaway for romantic couples, honeymooners and families alike. Overlooking an expanse of gorgeous terraced rice paddies, Ubud Village Resort and Spa has a relaxing atmosphere throughout which is further enhanced by excellent service and guest amenities. Surrounded by picturesque rice paddy terraces and set within luxuriant landscaped tropical gardens – with coconut palms, manicured lawns, lotus ponds and our own rice paddies. Ubud Village Resort & Spa is a retreat style boutique resort designed for relaxation, invigoration and peaceful contemplation. Situated within a Balinese style village, our thatched roof private pool villas command either a picturesque panorama of terraced rice paddies or a pastoral sanctuary that is surrounded by lush trees and gardens. A total of 29 units of 1 Bedroom pool villas and 1 unit of 2-Bedroom pool villa ensure comfort and privacy in your own tropical haven. Each villa boasts impeccably designed interiors that incorporate both traditional Balinese and contemporary architecture to create a luxurious and exotic experience. The Ubud Village Resort & Spa is located 90 minutes from Ngurah Rai Bali international airport and is not far from Bali’s Ayung River, which is well known for white water rafting. Our resort is located only a short walking distance to Ubud - the cultural capital of Bali. For example; Monkey Forest is a ten-minute walk and Ubud market is fifteen minutes away. Alternatively, you can take one of our hourly shuttle cars into town or ride in using one of our bicycles.
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JAPAN
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Hakuba Onsen Ryokan
SHIROUMA-SO |W| www.shiroumaso.com |T| +81 261 722121
Hakuba was the main event venue for the 1998 Nagano Winter Olympics.
Hakuba Happo-one Ski Resort, surrounded by the magnificent 3000 metre high Japan Alps, is the largest ski field in Asia. Hakuba Onsen Ryokan SHIROUMA-SO rests at the base of Hakuba Happo-one ski area. It is a modern Japanese Onsen Ryokan (Japanese Hotel) that combines both traditional wooden and modern Japanese architectural styles, resulting in a creative and beautiful design. The entrance features wooden pillars and beams that are preserved from the building’s agricultural beginnings in the Edo period more than 200 years ago. Rooms feature large windows and views of the beautiful Alps. The warmth of our historical Ryokan provides guests with the perfect opportunity to relax, place themselves in the hands of Nature, and refresh. Our 100% natural hot spring is known as “the bath of the beauty,” owing to the fact that the water, having some of the highest alkaline content in Japan, is beneficial for the skin in many ways. The quiet and cozy Onsen bath is made with Tago stone, unique for its resemblance to wood grain, and designed to produce a relaxing atmosphere. SHIROUMA-SO welcomes guests as if they are a member our own family. We endeavour to cater to their individual needs.
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The warmth of hospitality that we show our customers is a proud traditional that has been passed down since the time of the Ryokan’s establishment. Visitors can relax and enjoy the home cooking of the owner (Mother) of the Ryokan, who was herself born and raised in Hakuba. These home-cooked dishes - traditional local meals passed down through the generations - are made using the seasonal bounty of the Hakuba region
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INDONESIA
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Intercontinental Bali Resort |W| bali.intercontinental.com |T| (62361) 702677
Suspended between heaven and earth InterContinental Bali Resort nestles secluded within 14 hectares of tropical landscaped gardens, alongside a 500m prime stretch of white sand beach. One of Bali’s most renowned and enduring properties, this five-star resort was the first luxury property of its kind to be built on the shores of beautiful Jimbaran Bay. The recipient of multiple international awards since, InterContinental Bali Resort seamlessly accommodates the needs of travellers to Bali, whether it is couples, families, or corporate types. InterContinental Bali Resort positively encourages cultural immersion and local interaction and is environmentally and community-committed through a number of eco-friendly and socially conscious initiatives and community programmes, which have been recognised internationally. Providing a peaceful yet fully self-sufficient haven during your stay in Bali, InterContinental Bali Resort is conveniently positioned a short drive from Ngurah Rai International Airport and easily accessible to the island’s many attractions and destinations. Bali isn’t just about tropical beaches, surf and sunshine, InterContinental’s unique brand concept ‘In The Know’ will help you get the most from your stay here in Bali. There is so much to see, do, and experience. With our savvy local know-how, our team at InterContinental Bali Resort invites you to experience what defines their island home. Delve into the soul of Balinese culture and heritage. In The Know will enrich your stay with activities that will get you up close and personal with the unique character of this tropical location – from traditional culinary experiences, to scouring the lesser-known markets for trinkets, to being invited to watch a traditional village Hindu ceremony.
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THAILAND
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Melati Beach Resort and Spa |W| www.melatiresort.com |T| (66) 29445414
A stunning beachfront resort comprises of private pool villas on Koh Samui, Thailand. A fragrant oasis of peace, tranquility and ultimate indulgence. Melati which means the Jasmine flower and the fragrant inspiration for the resort. A destination resort and spa located on an exclusive beach at Thongson Bay on the north coast of Samui Island. The resort overlooks a white sand beach and clear blue sea, offering a unique style of the personalized service. Beautifully designed with its 77 spacious rooms and villas include private pools are ensconced in contemporary architecture, whilst terraces or balconies feature outdoor bathtubs. All guest units are setting in lush tropical gardens for relaxation and privacy while blending harmoniously with nature. The resort is conveniently located just 15 minutes from Chaweng shopping, restaurants and entertainment options. Enjoy the beachside swimming pool, swim-up bar and kid pool. The sanctuary swimming pool in the garden for those guests who need some simple solitude to complete their relaxation. Two superb signature restaurants, offering the best dishes and cuisines. The View Restaurant benefit from glorious sea all day dining contemporary International dishes, BBQ & Seafood and a romantic dinner on the beach with a Mediterranean twist. Kan Sak Thong Restaurant the finest Thai dishes and International, wine cellar and cocktails. The resort offers health spa including the signature “Jasmine Dream” and discover “Timeless Journey Treatment” an indigenous coconut treatment experience, fitness centre, gift shop, kid club, library, yoga, Thai cooking classes, sea kayaking, tour and excursion, guest service, free wi-fi internet throughout the resort. A Truly piece of paradise, privacy and tranquility with all facilities and excellent services, the ideal destination for those seeking indulgent romance and a memorable resort experience.
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ASIA
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AMATARA RESORT & WELLNESS
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THAILAND
AMATARA RESORT & WELLNESS |W| www.amataraphuket.com |T| +66 7620 0800
An Unforgettable Getaway…. On an island renowned for its natural beauty, Amatara Resort & Wellness in Phuket Thailand occupies a privileged spot in the peaceful southeast. The resort promises a luxury experience through out its 105 suites and villas, each with its own private balcony and sea view. The stunning Premier Sea View rooms, Pavilions and Suites set new standards in comfort and design. The unique Pool Villas represent the ultimate in stylish indulgence. Each of this luxurious villa is 150 sqm in size, offers an unforgettable experience with its own private outdoor pool and extensive sun-lounge area. Guests can enjoy views of the Andaman Sea in complete privacy. Amatara Resort & Wellness introduces guests to a new level of luxuriant, tropical vacationing with its superb facilities including an oversized outdoor infinity pool which overlooks the ocean, ultra-modern fitness centre (for strength training, cardio and Pilates), floodlit outdoor tennis court, and yoga pavilion, quiet beach with direct access from the resort. Other facilities include The Club, Children’s Club, and library. Complimentary WiFi and iPad for usage during the stay. Spread over a 2000 sqm space with panoramic seascapes, Amatara Spa is a Thailand’s premium destination spa,
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offers guests with Asia’s best coastal view in Phuket. Designed to balance mind, body and soul, Amatara spa treatments will ensure the most relaxing experience like no other. The resort’s most enduring signature of all is the unwavering commitment to provide guests with an uncompromising standard of genuine, personalised service, always delivered with a smile. Situated in a totally private bay, Amatara Resort & Wellenss yet offers easy access to major tourist attractions. Amatara Phuket is 45 minutes drive from the airport, 15 minutes from Phuket Town and 30 minutes from Patong Beach.
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ASIA
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Panviman Koh Chang Resort |W| panviman.com |T| (+66) 39619040
Koh Chang, the legendary island in the Gulf of Siam, is a part of National Marine Park where pristine natural beauty is kept intact. Panviman means Paradise Alike, is nestled at Klong Prao beach, a tranquil part of the island and idyllic for swimming offering a unique blend of serenity And relaxation within a traditional Thai architectural setting. Panviman Koh Chang Resort itself has 50 villas, half of them are pool access. Great value for money and a unique experience of traditional Thai hospitality. Koh Chang island is ideal for several water activities including diving, snorkeling, fishing and island hopping tours. Visitors will find one of the best seafood restaurants in Koh Chang. From Bangkok, it’s easily accessible by air or land to Trat province and take a 15 minutes ferry ride from the pier to Koh chang.
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ASIA
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MALAYSIA
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One World Hotel |W| www.oneworldhotel.com.my |T| (603) 76811111 The hotel offers a new dimension in service and quality standards
Inspired and incorporated with a touch of Malaysian influence, the
providing grandeur, elegance and unequalled amenities and facilities.
beautifully designed hibiscus motif carpet complements the tasteful
Its service is graciously warm yet efficient and consistent, in an
dĂŠcor. All rooms are fitted with avant-garde in-room technological
atmosphere of urban residential comfort with welcoming public areas,
equipments; motion sensor replacing keycard slot and media hub for
innovative restaurants and well-appointed guestrooms.
TV and mobile devices for the convenience of business travellers. Wi-Fi access in our guestrooms, public areas, meeting rooms and
Boasting bespoke rich wood veneer furniture and wall panels amongst
restaurants, provides the ultimate convenience to business travellers.
the soothing shades of warm grey and ivory tones with a mixture of
All rooms are equipped with a complete range of amenities, facilities
modern patterns, in a vast, open space, the rooms are undoubtedly a
and services. An enlarged writing desk complemented by an ergonomic
symbol of style and elegance. Each room and suite features element
high back leather chair adds comfort and are perfectly suited for the
of comfort and relaxation in mind, from luxurious soft quilted leather
need of the discriminating business traveller. After a day’s work,
palette walls that adorn the headboard corner to the massively crafted
luxuriate in our commodious long bath or refresh under sprays of
polished aluminium panelled mirror surrounding the space. Rich
soothing rain shower that transforms every shower into a natural rain
upholstery, plush fabrics, soft and subtle textured wallpaper as well as
fall experience. A brilliant blend of traditional and new will ensure you
exclusive wooden floors add a sense of opulence to the rooms.
feel right at home.
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Strategically located in the heart of Petaling Jaya’s business and commercial district, at the fringe of Kuala Lumpur, One World Hotel is adjoined to the award winning 1 Utama Shopping Centre
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THAILAND
S31 Sukhumvit Hotel |W| s31hotel.com |T| (+66) 22601111
S31 Sukhumvit Hotel Bangkok is located in the Sukhumvit area, an exclusive residential and lifestyle district in the Thai capital. This place is home to numerous hip clubs and bars, restaurants, and malls. From here, the accommodation is only 0.6 km from the Prompong Skytrain Station, and 20.6 km from Don Mueang International Airport and
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Suvarnabhumi International Airport.With the proximity of S31 Sukhumvit Hotel’s location to the following points of interest, convenience is always within reach.
2016 Haute Grandeur Global Hotel Awards shortlisted categories: • Best Culinary Experience • Destination Wedding Hotel • Lifestyle Hotel • Prime Location Hotel • Urban Hotel
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ASIA
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INTERVIEW: Alila Villas Soori
Marco den Ouden General Manager of Alila Villas Soori
A New Face at the Helm of Alila Villas Soori. Marco has arrived on the southwest coast of Bali from the shores of the Maldives where he
What is your current biggest challenge
What makes Alila Villas Soori unique?
competing on a global scale in a highly competitive industry?
An innovation that we continuously present is collaborations with international
Our location and indigenous experiences
specialists such as Michelin-starred chefs
of rural and authentic Bali. The resort
and wellness gurus. Please check out
Bali in particular has a supply of
resides in a unique landscape along
our website www.alilahotels.com/soori/
accommodation that drastically exceeds
a
events/#wellness-retreat
demand. At the same time, there are
surrounded by UNESCO World Heritage
plenty
in
listed rice terraces. Indigenous materials
Why do you feel the Haute Grandeur
Southeast Asia, which provides millions
are used for the building such as terracotta
Global Hotel Awards will have a positive
of options for travellers. To survive in
walls for the spa and restaurant, sandstone
influence on your current and potential
the industry, we must be innovative yet
and lava rocks, etc. Guests are indulged in
guest’s perception?
preserve originality as well as actively
warmhearted local lifestyle such as superb
develop new markets.
Balinese delicacies like Ayam Betutu, a
The Haute Grandeur Hotel Awards provide
Balinese-style roast chicken cooked in
international and premium recognition
In your opinion what is the most
volcanic sand, agriculture insights of rice
of the resort’s exceptional services and
important factors of staying competitive?
farming, temple ceremonies and much
features. Such global recognition is a key
more, enjoyed with a touch of personalised
factor for today’s travellers when picking
service that Alila is well known for.
a destination for holiday, wedding and
of
emerging
destinations
Originality, innovation and personalised
ASIA
was General Manager of Huvafen Fushi by per AQUUM.
serene
volcanic-sand
beach
and
service.
honeymoon, corporate retreat or wellness What new or interesting news do you have to share with us about your Resort?
retreat.
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MALAYSIA
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The Andaman, Langkawi |W| www.theandaman.com |T| (604) 9591088
Abundant with rare wildlife and exotic flora, The Andaman’s
The award winning V Botanical Spa, perched on a verdant hillside is a
magnificent locale enables guests to partake in a wide range of
perfect sanctuary for a pampered bliss. Nestled amid the serenity of
activities that integrate the surrounding nature while still enjoying the
an ancient rainforest, it offers unique treatments and experiences to
luxurious trimmings of a five-star resort.
nurture mind, soul and body.
The 178 exquisite rooms and magnificently appointed suites reflect
As part of the resort’s marine and coral conservation project, guests
a contemporary Malaysian style, with sweeping views over the
are presented with the opportunity to give back to nature by partaking
beckoning Andaman Sea and the ancient rainforest.
in distinct activities in its unique Coral Nursery, Coral Reef and the newly opened Marine Laboratory.
Catering to all food aficionados, the distinctive yet equally alluring 4 restaurants at The Andaman, along with the Jentayu Lounge and Beach
Located just a mere 4 minutes from the Els Club Teluk Datai, ranked
Bar, offer a variety of local specialties and international favourites.
as the ‘World’s Best New Golf Course’ The Andaman brings together a relaxed 5-star luxury and an unparalleled destination experience in the heart of some of the most alluring nature.
ASIA
The Andaman, a Luxury Collection Resort located in an idyllic tropical setting on Malaysia’s Langkawi Island, is cosily tucked away between a 10-million-year-old rain forest and the tranquil Datai Bay with an 8,000-year-old fringing coral reef.
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INTERVIEW: The Naka Island
Mr. Erich Friedl General Manager of The Naka Island, A Luxury Collection Resort & Spa, Phuket
ASIA
The Naka Island, A Luxury Collection Resort & Spa, Phuket, was opened with myself as General Manager, where I still remain today.
What is your current biggest challenge
at The Naka Island, A Luxury Collection
two bedrooms, a living room, indoor
competing on a global scale in a highly
Resort & Spa, Phuket.
dining plus outdoor poolside dining areas.
competitive industry? Our biggest challenge and I think for any
The villa features enormous infinity pool What makes The Naka Island, A Luxury
looking out to the magnificent views of
Collection Resort & Spa, Phuket unique?
Phang Nga Bay. This place is the ideal of
industry nowadays is how can we have the
lager families and exclusive groups.
better system to gather the customer’s
The increased selection and competition
data, have good communication channels
is the challenge to market to potential
Why do you feel the Haute Grandeur
and systems to provide the personalize
customers effectively and retain your
Global Hotel Awards will have a positive
service, a relevance, an experience to
existing customers. Also finding the right
influence on your current and potential
create the guest loyalty, with the unstable
staff, retaining them, and ensuring they
guest’s perception?
economic situation, the rapid evaluation
buy into the vision of the business remains
of distribution network, and technology.
an ongoing opportunity.
Haute Grandeur Global Hotel Award can guarantee the high achievement and
In your opinion what is the most
What new or interesting news do you
service standards that we can offer to
important factors of staying competitive?
have to share with us about your Resort?
our valuable returning guests and future customers.
The continuous improvement of our
A “Jewel” in The Naka Island’s crown is
services to serve our valuable guest is the
our “Royal Horizon Pool Villa.” It spreads
key. We value our customers’ feedback
over 1,600 square metres, and boasts
and personalized interactions to ensure
a combination of rustic, state of the
that each guest has a truly unique and
art and innovative modern living décor
exceptional experience during their stay
stretching over three separate pavilions,
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AUSTRALASIA The region offer a service orientated culture that is evident from the outstanding hospitality experiences we present to you here.
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AUSTRALASIA
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AUSTRALIA
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ADGE Hotel |W| www.adgehotel.com.au |T| (+61) 2 9215 5138
The ADGE Hotel offers you a collection of two bedroom, two bathroom fully-serviced apartments, in the heart of Sydney’s inner-city.
For guests who live to be pampered, private in-room hair stylists and
lifestyle hotel for the 21st Century. The ADGE Hotel offers you a
personal grocery shopping facilities ensure you won’t need to lift a
collection of two bedroom, two bathroom fully-serviced apartments,
finger during your stay. For those who prefer to be cooked for, the on-
in the heart of Sydney’s inner-city.
site restaurant Baccomatto Osteria serves fine, fresh Italian food and the tastiest Italian wine.
As you enter the high ceilinged lobby the first thing you’ll notice is the urban artwork and contrasting sleek white décor which complement
Close to public transportation, this melting-pot of Sydney’s wide
each other beautifully. The lobby also homes an exclusive Omakase
variety of cultures is the home to designer boutiques, Crown Streets’
style restaurant headed by the celebrity chef Raita Noda, which offers
critically-acclaimed restaurants and cafes as well as the ‘Surry Hills
a very personal experience seating only 8 people a session.
Markets’ held at Shannon Reserve on the first Saturday of each month. The infamous night-life of both Oxford Street, Crown Street and Kings
Each apartment is a reflection of the bold, individual character of the
Cross are a short walk away, and pop-up bars are aplenty here in Surry
surrounding area Surry Hills through its colourful artistic nuances and
Hills.
is furnished in the styling of Sydney’s upscale lifestyle, featuring openplan lounge and dining areas, fully-equipped kitchens with European
2016 Haute Grandeur Global Hotel Awards
appliances, as well as internal laundry; with both washing and drying
shortlisted categories:
machines. The floor-to-ceiling windows ensure plenty of light to make
• Boutique Hotel
these already bright apartments come alive, and the private balconies
•
City Hotel
offers a perfect space from which to enjoy the beautiful yet bustling
•
Design Hotel
surrounding cityscape.
•
Luxury Hotel Apartments
•
Small Hotel
AUSTRALASIA
Urban adventure and daredevil design meet in ADGE; the ultimate
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Grand Hyatt Melbourne |W| www.melbourne.grand.hyatt.com |T| (+613) 96 131234
2016 Haute Grandeur Global Hotel Awards shortlisted categories: • City Hotel • Conference Venue Hotel • Function Venue Hotel • Luxury Hotel • Restaurant Hotel
Grand Hyatt Melbourne is the city’s centre of luxury. A spectacular Melbourne landmark, the hotel rises above the city’s vibrant retail precinct, offering unparalleled luxury accommodation and leisure facilities with an impeccable standard of guest service and attention to detail.
The hotel offers an array of standout facilitates including Collins
breakfast, all day refreshments, plus evening drinks with canapés. The
Kitchen restaurant, Ru-Co bar, Australia’s largest hotel health and
guest services team provide personalised check-in and check-out, and
fitness facility – City Club and an innovative premium events venue
concierge services to meet guest’s everyday needs, completing this
– the residence which is the first of its kind in Australia. Grand Hyatt
exceptional offering.
Melbourne continues to be recognised as a true Melbourne icon and has cemented its position as a world-class hospitality provider.
Grand Hyatt Melbourne provides healthy food and beverage options for busy travellers with specially designed menus that focus on portion
Set amidst the impressive arts and culture, fine dining and high fashion
sizes, organic produce and nutritious alternatives, based on the Hyatt’s
precincts Melbourne has to offer and renowned for 5-star service, the
global philosophy of ‘Food. Thoughtfully Sourced. Carefully Served.’
hotel’s offering is unrivalled from the moment you enter the grand lobby. Featuring spectacular upper and lower entrances, these spaces
The hotel’s restaurant, Collins Kitchen offers guests all day dining
exhibit contemporary sculptures commissioned by prominent artists
experiences. The open plan layout and contemporary feel provides a
and encapsulates the essence of a premium hotel experience.
welcoming setting in the heart of the bustling Melbourne CBD. The expansive open kitchen serves an array of cuisine including Deli, Grill,
The guest rooms, designed by Joseph Pang, mirror the grandeur and
Wok, Wood-Fired Oven and Patisserie. Here, the emphasis is on
luxurious feel of the arrival spaces. Each guest room, framed with floor
market-style, authentic food where guests are able to interact with
to ceiling views boasts a plush, custom-made king – size bed and a
chefs for a theatrical dining experience whilst enjoying the seasonal
luxurious marble bathroom complete with deep soaking tub.
offerings featuring locally sourced produce.
 Perched on level 31 is The Grand Club Lounge where you can enjoy panoramic views of Melbourne city with complimentary continental
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Europe has a rich cultural history extending also into the finest hotels located in this region.
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DREAMS COME TRUE
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Myriad is a five-star hotel where dreams become reality due to its sublime views over the Tagus River and contemporary style dĂŠcor, that lies in strong and contrasting colors. The cosmopolitan River Lounge restaurant is the perfect place for business lunches, informal dinners or cocktails with friends, where musical entertainment sets just the right mood. Located on the 23rd floor of the Myriad Hotel, Sayanna Wellness is a spa with a unique view that makes you feel closer to the clouds.
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SLOVENIA
Hotel Cubo |W|www.hotelcubo.com | T| (00386) 14256000
Impressive residence build around 1830 for the family of attorney and rebuilt in 1930’s in the for that period popular middle European cubist Art Deco style
134 During its history it was home to a ballet school, a publishing
restaurants. The main university building is located 200m and
company, an education centre for first aid, driving school
city centre only 350 m away.
and most recently a famous milk cafe ‘Miška’. After thorough renovation the refurbished building opened its doors again in
All rooms are luminous and decorated with particularly good
2011 as a design hotel, using only best quality materials and
taste in a warm contemporary style using only the highest
with a wink to the cubism of elder times.
quality materials and amnesties, such as prestigious bed linen by Rivola Carmignani and Geneva Guild bathroom amenities.
Very central, right opposite to the traffic free historical centre,
All rooms have double glazing, carpet, telephone (10 minutes
within walking distance from the most important sightseeing
free calls within EU) TV, air conditioning, heating, free
sites and the shopping streets with lots of bars, night clubs and
safe, WiFi , minibar. Bathrooms have showers or bath tubs,
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135 hairdryers, bathrobes and slippers. Double rooms are nice
created with only fresh local seasonal products. Moreover,
and comfortable with sitting corner. Single rooms are smaller
the restaurant is proud of its design decoration and its
but cosy, with a shower. Rooms at the back side of the hotel
exclusive accessories such as Bauscher porcelain and Riedel
are recommended for light sleepers.
glass work.
Well cared breakfast buffet (warm and cold) with fresh,
Give us the pleasure of welcoming you to our hotel, and give
homemade products. Restaurant ‘Cubo’ has a great
yourself the opportunity to experience Slovenian hospitality
reputation in Ljubljana because of its excellent cuisine,
first-hand. Come to Ljubljana, stay at the CUBO Hotel!
innovating menus, extended vine list, contemporary meals
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ITALY
Kolbe Hotel |W| www.kolbehotelrome.com | T| (0039) 06 6798866
The choice location for all those who love luxury. Kolbe Hotel Rome proudly announces the important nomination it has just received for the Haute Grandeur, Global Hotel TM Awards
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Trastevere, the charming medieval district with restaurants,
building, which was a former Franciscan convent, and is
bars and cafĂŠs is within walking distance.
strategically located in front of the Roman Forum, very close to the Colosseum and just a nice and comfortable walk to
Its position is therefore a source of charm, but also the interior
the Spanish Steps, Trevi fountain and Navona Square as well
of the Kolbe Hotel Rome is enticing with its unusual and highly
as to the main shoppings streets such as Via Condotti and Via
original combinations, such as the burgundy leather sofas that
Frattina.
stand out wonderfully against the brick vaulting and imposing designer light fittings in the hall, or the relaxina tailor-made
It also offers a very quick and easy connection to the Vatican
furnishings of the bedrooms, fitted out with all the comforts as
and every area of the city.
well as numerous plus factors like the view over the peaceful
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137 garden. And, on the subject of the bedrooms, the junior and
The Al Palatino Garden Restaurant allows you to relax and
deluxe suites all have a jacuzzi bath-tub or shower (the jewel
enjoy breakfast, lunch or a candle lit dinner secluded from
in the crown of the deluxe is its elegant bathroom with a
the city noise with suggested views over the city and historic
mosaic wall covering and a big, circular jacuzzi bath-tub), as
monuments. The Bar and lounge designed for maximum
well as all those little details that guarantee the best possible
comfort with its soft lighting and peaceful music will settle
comfort.
you right in to relax while sipping on a preferred beverage of your choice.
The 2 rooms of the congress centre are also rich in charm, characterised by an irresistible blend of the old and new;
With a team of staff happy to welcome you and fill your every
architecture of the past and technology of the future,
need the Kolbe Hotel Rome presents a unique combination
making them ideal for top class events.
of historical importance and comfort with elegance.
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The natural beauty of the Algarve coast invites you to enjoy the resort’s culinary delights, sense of well-being, entertainment and daily activities. Located in Albufeira, overlooking Praia da FalÊsia beach, the EPIC SANA Algarve offers luxurious types of accommodation, 6 pools, 3 restaurants, 3 bars and a SPA for moments of pure relaxation. Enjoy excellent service in a cool & chic environment.
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Tel +351 289 104 300 | info.algarve@epic.sanahotels.com
www.sanahotels.com
EPIC SANA Lisboa brings together the best of several worlds: a strategic location next to Marquês de Pombal; proximity to some of Lisbon’s most luxurious commercial areas; sophisticated and personalized service; a diversified supply for leisure, business meetings and events.
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Discover the EPIC dimension.
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Tel +351 211 597 300 | info.lisboa@epic.sanahotels.com
www.sanahotels.com
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ALL HEART AND A SENSE OF DETAIL
At Andersen Boutique Hotel we believe in design, service that exceeds our guests’ expectations and in creating an ambiance that encourages to absorb the energetic and rich enviroment that is the HEART of Copenhagen.
Andersen Boutique Hotel Helgolandsgade 12 DK-Copenhagen V Tel.: +45 3331 4344 E: info@andersen-hotel.dk
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Ystad Saltjรถbad, Sweden
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SWEDEN
Ystad Saltjöbad, Sweden |W|www.ysb.se | T| (+46) 411-13630
Saltsjöbad, located in Österlen right next to the beautiful Baltic Sea beaches, has been a classic seaside hotel since 1897
142 Ystad Saltjobad is now an award-winning spa and conference
More recently, under the leadership of our gastronomic director
hotel constantly being developed and updated.
Daniel Müllern, Ystad Saltsjöbad has increasingly become renowned for good food, well rooted in the proud local cooking
The hotel’s interior and design exude classic Newport. The
traditions, yet introducing influences from the American and
maritime flair and the natural light characterise the hotel’s
French cuisine. At Ystad Saltsjöbad you will find a world class
entire atmosphere and ambience. In our lavish spa area you
experience anchored in a well-thought out encompassing
can enjoy luxurious indoor and outdoor environments and be
concept with genuine, heartfelt service surrounded by beautiful
sure not to miss out on our award-winning and widely talked-
and exciting environments where you will be able to relax and
about spa ritual Creek Experience with sauna traditions and
feel good - from beginning to end.
experiences from around the world gathered under one roof.
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143 Within our small hotel chain of prestigious brands we have
Over the last years we have redefined the spa experience
implemented our own staff academy and developed an
on the Scandinavian market, creating a destination that
extensive training program for achieving the highest possible
attracts ever growing attention from spa lovers from other
standards, so ongoing training and staff development is a key
international markets. Ystad SaltsjĂśbad main strength lies
factor in our success. Over the years we have successfully
within continuous product development and genuinely
built a strong culture of service mindedness that guides both
delivering exceptional customer service.
new and old staff to give the correct customer service in all situations. In this work we have drawn heavy influences from existing cultural models that have been very successful, such as Disney’s approach to customer service and hospitality.
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INTERVIEW: Mriya Resort
Alexandru Dorus General Manager of Mriya Resort
We sat down with Alexandru Dorus, current General Manager of Mirya Resort in Russia. From Area General Manager 2008 to 2010 and then General Manager from 2010, his extensive experience stretch from the Middle East, Europe
What is your current biggest challenge
Creativity, happy personnel, peaceful
So indeed creativity and re-inventing are
competing on a global scale in a highly
work environment. More tranquility we
the key. Realistically, in the last 5 years
competitive industry?
transpire, more happy Guests we will
very little, if no changes, happened in the
have. Therefore more success.
rooms setup for example.
How will Haute Grandeur Global Hotel
Nothing new, no new ideas were released
In your opinion what is the most
Awards compliment your brand as a
on the market. Some trials yes, but non
important factors of staying competitive?
unique and transparent Global Awards
actually survived as a trend on quality, to
initiative offering an elegant Award
mention or to adopt. Most of the trends
concept?
on the new properties are to build better.
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& Asia.
Price versus Quality and Service.
Quality. Considering Guests as individuals, far away from the Mass Approach.
Old ones are emphasizing on full offering Luxury award for the luxury resort.
of what they have at hand.
What is your plans for 2016 to stay ahead
Tough market, Tough decisions. One thing
Everything it is about Fun and relaxation
of global industry changes where mainly
is for sure, we will always strive not to
and not only. By position the Hotel, enjoy
hotels have to adapt constantly to spoilt
decrease service, never mind how costly
Mountains and Sea in the same time.
guests and their demands in order to stay
might sound to an Accountant. I believe
Very rear situation, which we exploit by
competitive?
we all should start looking more at the
What is a “FUN FACT” about your Resort?
our offerings in terms of activities and entertainment.
Guest Happiness than GOP and Owner The overall on industry is precisely as you
Happiness. The industry does not pay
put it in your question. At this moment
back anymore in 5 years planning.
What is your secret to staying “one step
some of the 3-4* hotel brands are offering
ahead” of other luxury Resorts in Russia?
the same quality details as the 5* segment.
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ICELAND
WHERE EVERYTHING MEETS NOTHING
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www.ioniceland.is reservations@ioniceland.is
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MIDDLE EAST A visit to the Middle East includes the glitziest of cities and the most picturesque of beaches, but make sure you book one of our shortlisted hotels to experience the ultimate Arabian hospitality.
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DOHA
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Al Safa Royal Suites |W| www.alsafaroyalsuites.com |T| (+974) 4403 8332 Thanks to its strategic position and its outstanding staff Al Safa Royal
in Msheirib which is the heart of Doha. Al Safa Royal Suites is within
Suites offers the best option for a business or a leisure stay in Doha.
easy reach of all major sights in Doha. Souq Waqif, the Gold Souq and
The 282 cutting-edge hotel apartment suites of varying sizes are
the Corniche are within walking distance, you can enjoy your time at
designed to offer the highest standard for all guests. From the minute
Souq Waqif, historical center of Doha, where you can find shops for
you enter the grand reception hall, you will be welcomed by elegant
jewelry at the Gold Souq and typical local cultural market to bring you
surroundings and a uniquely friendly atmosphere created by our
back to the ancient Doha.
courteous staff. Our goal has always been to provide the best possible service to all our All our Apartments contents fully fitted kitchen, spacious rooms,
guests and to ensure that your stay with us will be an enjoyable and
Living areas and addition to the beautiful apartments we do provide
unforgettable experience. We are committed to enhancing and further
Complimentary Wifi, Gym, Swimming Pool Sauna & Stem Room.
developing Al Safa Royal Suites and offering you something special to
Our apartment suites provide you with all you need to feel at home in
return to on each visit.
Doha. Al Safa Royal Suites also consist with Continental International Restaurants and Coffee Shop with various types of Food verities to all
Rest assured that every effort will be made to ensure you will always
our guests who visiting us from all parts of the World. We are Located
leave our Hotel with the best impression & memories...
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“Al Safa Royal Suites will offer an excellent living experience and truly a memorable stay in Doha.”
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DOHA
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Banana Island Resort |W| www.doha.anantara.com |T| (974) 40405041/43/45/47 This paradise sanctuary, on the shores of Doha in the Arabian Gulf,
and over water villas setting the mood for unforgettable holidays. Bask
open its doors to a luxury getaway destination. A first of its kind in
on our private 800 metre beach and refresh yourself at the 100 metre
Qatar, intertwining Thai and Qatari indigenous hospitality, the resort
long lagoon pool, or master the waves in our surf pool and enjoy a wide
offers pure relaxation amidst its rejuvenating surroundings.
range of water sports. Experience how health and beauty go hand in hand with expert care, from sensual journeys Anantara Spa to holistic
25 minutes from the heart of Qatar’s vibrant capital, a luxury boat
lifestyle programmes at the dedicated wellness centre. Sign up for
ferry crosses crystal clear water to reach a breathtaking island that
snorkelling and scuba diving adventures. Leisure and entertainment
feels a world away, while a private helicopter pad offers an exclusive
also spoil you for choice, from bowling, golf and daily beach games, to
arrival with a bird’s eye coastal view. Welcome to Banana Island Resort
our VIP cinema. Evolving culinary temptations showcase sumptuous
Doha by Anantara - a paradise sanctuary.
Middle Eastern culture, refined Italian tastes and delectable world flavours, shisha and signature mocktails at sunset.
Hideaway in true Arabian luxury with 141 rooms, suites, pool villas
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The Banana Island Resort Doha by Anantara is an intimate haven with fascinating facilities, limitless activities and adventures, both above and below crystal water.
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JORDAN
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Grand Millennium Amman |W| www.millenniumhotels.com |T| (962) 500 4501 Featuring 178 spacious bedrooms designed with every imaginable
physically challenged are also available upon request.
luxury in mind. With unobstructed views over the city, award-winning dining and soothing spa, the Grand Millennium Amman is a luxury
The culinary journey at the Grand Millennium Amman Travels beyond
oasis in the heart of Amman’s commercial center, and next to shopping
the cuisine, starting off with the uniqueness of each Restaurant’s
centers, banks, high-end restaurants, art galleries and entertainment
design and carrying through to the exquisite ingredients introduced
facilities.
on each plate. Guests can enjoy fine dining, Outdoor Terrace cocktails, elegant afternoon tea and other delectable experiences at our luxury
Rooms are equipped with a room management system, -40inch
hotel.
LCD TV’s, oversize closets, wireless high-speed internet access and IP phones. Plan your stay at this impeccable five-star hotel and
On the 21st floor of the Grand Millennium Amman and offering
experience luxury of the highest order.
uninterrupted views of Amman, Sky Lounge is perceived as the ultimate entertainment lounge experience Amman can offer with
All rooms are exclusively designed to meet the needs of today’s
live music, DJ performances and a capacity for a wedding venue and
business and leisure travelers alike. Modern comforts and attributes
special events. With visionary sunset views, the Lounge offers and
seldom experienced in other hotels guarantee an excellent stay.
exhaustive beverage menu complete with the cities’ largest cocktail
Available king-or-twin-bedded, non-smoking rooms and rooms for
selection, as well as a mouthwatering menu.
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Located at the gateway to Jordan, the newest 5 Star Hotel in Town, Grand Millennium Amman, welcomes you to one of the world’s most dynamic cities.
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Safir Doha Hotel |W| www.safirhotels.com |T| (00974) 444 55 333 Safir Doha Hotel close to the City’s Business and Banking District,
Lounge Café:
Tourist attraction and Museums, this will be the perfect venue,
Meet for business or relax over drinks with friends in the Lounge
offering you a home away from home. This Deluxe Hotel offers 133
Cafe by the hotel lobby where light snacks menu throughout the day
well – appointed guest rooms and suites.
featuring various kinds of dishes.
Room Facilities:
Al MahaMeeting Room & Falcon Boardroom.
High-speed internet, TV system including large selection of
This Elegant meeting and conference room located on the Mezzanine
international channels, in –room Safe, individually controlled air
floor, and it offers facilities such as projectors, automated screen,
conditioning System, IDD telephone line, coffee & tea facilities,
DVD and TV projection. Elegant stationary provided to all clients.
Mini bar, daily newspaper, hair dryer non-smoking Rooms available. Flavors Restaurant: Luxuriate your senses at Flavors Restaurant with its International Cuisine from all over the world.
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Enjoy a world of hospitality.
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BAHRAIN
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Sofitel Bahrain Zallaq Thalassa Sea & Spa |W| www.sofitel/6722 |T| (0097) 317636363 The hotel is an exclusive resort catering to both leisure and business
hydrotherapy pool, freshwater pool, saunas, steam rooms, hairdresser
travellers, reputed for its elegance, refinement, considerate, attentive
for men and beauty salon for women, as well as Yoga studio is available
service and attention to details. This hotel is an example of the
at the complex. A specialized dietitian will be dedicated to advise
kingdom’s legendary hospitality, enhanced by a touch of the French
general body condition; body mass index and tailor-made fitness
savoir-faire cherished by Sofitel.
programs for slimming packages.
Sofitel Bahrain Zallaq Thalassa Sea & Spa is the first hotel in the
The Sofitel Bahrain Zallaq Thalassa Sea & Spa can be reached by the
GCC to offer thalassotherapy; seawater and aquatic plants based
main ‘Khalifa Bin Salman’ highway or by the ‘King Fahd’ Causeway,
treatments. The Thalassa Sea & Spa complex covers 2,000 square
through a series of bridges connecting the islands and linking Bahrain
meters on two floors of the hotel. The complex features 14 treatment
to Saudi Arabia. The hotel is located 30 minutes from Bahrain
rooms using sea products, massages and wellness programs with
International Airport, 25 minutes south-west of the capital Manama
a fitness evaluation area for personalized routines. Guests can also
and just 5 minutes from the Bahrain International Circuit (Formula
enjoy traditional massage treatments such as the Swedish massage,
One racetrack).
Thai Massage and Hot stone massage. In addition to this, a seawater
MIDDLE EAST
Sofitel Bahrain Zallaq Thalassa Sea & Spa is set on a coastline of dream beaches offering guests a paradise setting to enjoy an idyllic stay.
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|W| www.theaddress.com |T| (971) 4 438 8888
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World-Class Shopping and Hospitality in The Center of Now The ultimate base for a style-focused citybreak, the multi award-winning Address Dubai Mall is directly attached to the largest shopping and attractions destination in the world. Set right in the heart of Dubai’s bustling downtown district, stroll from the lobby directly into Bloomingdale’s and Fashion Avenue, and prepare for an unbeatable retail experience. A must stay destination for travellers who want their pick of the finest international fashion designers and global style brands whilst enjoying exceptional contemporary Arabian hospitality.
Five Star Celebrations Planning your big day? Or the party of the decade? For a momentous occasion at an exceptional venue, The Address Dubai Mall is the perfect choice for hosting your big event. Offeringan extensive space for a magnificent celebration, the elegant Diamond Ballroom can be decorated to suit any special function, with individual packages arranged to suit every stylish event organiser’s needs. Planning to tie the knot? From the unique set menus and tantilising buffet options personalized by the hotel’s talented buffet options personalized by the hotel’s talented chefs and paired with the finest array of beverages, to the team of exceptional pastry chefs designing your wedding cake alongside the army of creative florists on hand to help you create a spectacular wedding centerpiece and bouquets, every aspect of your wedding day can be taken care of. With complimentary offers ranging from pampering spa treatments for the bride and groom, sweet culinary delights or honeymoon stay packages, saying “I Do” at the Address Dubai Mall makes for everlasting, magical memories.
Fit In The City Boasting a state-of-the-art 24hour fitness centre, The Address Dubai Mall is an exceptional place to ton your physique. With preferential discounts and access to the hotel’s world-class gym, sauna, steam room and 36.5 metre long outdoor pool, complete with certified personal trainers, private members can benefit from tailor made training plans to help hit individual fitness objectives. Guiding members through the high-tech facilities step by step, start a new fitness regime with a complimentary body composition analysis from high-qualified PTs before shaping up with the latest Life Fitness equipment and cardio machines with touch screen LCDs. To complete your healthy lifestyle, try the Gym Lunch Fit. Complete with a nutrient packed lunch box, this high-intensity, 40 minute interval training session is the ideal exercise option for busy schedules. Professional fitness trainers are on-site to motivate, encourage
MIDDLE EAST
and improve your afternoon productivity; all whilst achieving positive fitness results.
Relax and Rejuvenate at the Spa The award-winning Spa at The Address Dubai Mall offers guests a holistic approach to mind and body, with exclusive therapies developed with all natural products, including signature treatments created by Natura Bisse and Dubai based beauty brand Shiffa. With a complete menu of refreshing, relaxing and rejuvenating experiences for both men and women, including facials, purifying body wraps, intense body scrubs and intricate hand and foot care, indulge every beauty need with top-to-toe, indulgent pampering. Designed specifically to combat the soaring temperatures of Dubai, The Spa’s Summer Breeze offer an invigorating way to beat the heat. Experience complete hot weather rejuvenation with a 60minute aromatherapy massage, a reviving 30minute body scrub and refreshing 30minute facial for AED599.
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THE TORCH DOHA At 300m high and with 360° panoramic views across Doha, THE TORCH is the centerpiece of Doha’s vibrant Sports City – Aspire Zone.
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QATAR
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THE TORCH DOHA |W| www.thetorchdoha.com |T| (+974) 4446 5600 At 300m high and with 360 degree panoramic views across Doha, THE
The two-level Health Club include a cantilevered swimming - the
TORCH is the centerpiece of Doha’s vibrant Sports City – Aspire Zone.
highest in Doha, massage rooms and fitness facilities with state-of-
The iconic 5-Star luxury hotel features 51 floors, a revolving restaurant
the-art equipment.
and a cantilevered swimming pool anchored to the 19th floor. Meetings venues and facilities are suitable for small, medium and The unique structure of the hotel includes 163 rooms and suites
large events: two 40sqm board rooms, a 140sqm conference room
equipped with a unique iPad in-room solution, mood-lighting system
with natural daylight and panoramic views, a 446sqm Ballroom
with 12 different colours and LED TVs.
inside the hotel and a multipurpose hall located 200m away from the hotel- all with modern design and equipped with state-of-art video-
THE TORCH DOHA prides itself on the caliber of its cuisine as
conferencing technology.
talented chefs offer a sophisticated experience drawn from the very best of International flavors. The hotel features three restaurants, a
THE TORCH DOHA is located on Al Waab Street, 40 minutes away
Tea Garden and 4 lounges: THREE SIXTY is a breathtaking revolving
from the new Hamad International Airport and 20 minutes away from
restaurant on the 47th floor offering panoramic views of the city,
the city centre. Aspire Park is accessible within a 3-minute walk and
PANORAMA - a contemporary European restaurant recently opened
includes running tracks, large open green spaces, an internal lake,
on the 50th floor and FLYING CARPET, an all-day dining restaurant
restaurants and a café, which makes it a perfect spot to combine
with live cooking stations, located at Mezzanine 2 level.
sports and leisure.
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QATAR
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Wyndham Grand Regency Doha |W| www.wyndhamgrandregency.com |T| +974 4434 3112 With the groundbreaking Education City, the crowd-attracting Sports
Featuring a harmonious blend of traditional architecture and
City, the vertical business district of West Bay and every major
contemporary design, Wyndham Grand Regency Hotel offers guests
shopping mall, popular attraction and recreation centre within easy
a myriad of amenities and world class services. You can recharge in
reach, the hotel commands a unique position for both business and
the temperature-controlled swimming pool with built-in Jacuzzi
leisure travellers.
or experience a rejuvenating treatment at the Angsana Spa. Spa aficionados could look forward to the spa’s signature Rainmist
“Our strongest points are being the most conveniently-located hotel
experience, an Angsana Spa innovation combining steam and shower
in Doha, and being part of the world’s largest and most diverse hotel
at massage bed.
chain”, says General Manage Ayman Lotfy. The hotel’s multi-functional meeting rooms can accommodate from “Being global is different from being local. That gives us an essential
120 delegates in a boardroom setting to 550 guests for a banquet. The
edge when it comes to our services and offerings. Besides, we’ve
all-renovated Al Qasr Ballroom creates the perfect venue for everything
totally renovated the hotel. The interior, furnishings, lightings, décor
from large conferences to product launches to unforgettable weddings.
and everything else has been refurbished. Being part of Wyndham has not only extended our reach globally and upped our services to
“Our meeting rooms offer the ideal creative background for business
international standards but also created a whole new hotel here in the
and conferences with their high-tech facilities. From exclusive board
heart of Doha”, he adds.
meetings to product launches or corporate celebrations, we ensure all your events are unforgettably outstanding”, says Lotfy.
MIDDLE EAST
Located in the centre of Doha and proffering breathtaking views of the city, award winning five-star Wyndham Grand Regency Hotel offers travellers a welcome destination where business and leisure blend in calming harmony.
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INDIAN OCEAN
The is only one word to describe this magical region. Paradise!
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INDIAN OCEAN There are some moments that pass in a second, but last for a lifetime. It’s these experiences that you’ll find dotted across the Maldivian island paradise of Coco Bodu Hithi; surprising and authentic touches that make your stay a truly timeless adventure. Coco Bodu Hithi is in an enchanting setting, where contemporary creature comforts blend stylishly with Maldivian themes to offer an environment where guests can refresh their senses, rekindle their love of travel, and reconnect with the world around them.
Visit www.cocoboduhithi.com or email info@cocoboduhithi.com for more information
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MALDIVES
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Hulhule Island Hotel |W| www.hih.com.mv |T| (+960) 333 0888
Hulhule Island Hotel, Maldives is well equipped to cater to the astute traveler with a lovely beach area, a relaxing swimming pool side, a rejuvenating spa and elaborate award-winning food and beverage facilities. It definitely forms an integral part of the Maldives’ holiday experience. Located in the close vicinity of 5 minutes-drive away from the International airport, Hulhule Island Hotel operates a complimentary shuttle service between airport and the hotel for the convenience of guests. Scheduled boat transfers between Hulhule Island Hotel and the capital city Malé are provided for the hotel residents on complimentary basis. The hotel is just a 10 minutes boat ride away from Malé thus, provides an easy access to Malé for the cultural sites of Male’, the lively and bustling fish market and local markets – making it easier for guests to get acquainted with the Maldivian way of life in a more spontaneous manner. Each of the hotel’s 136 guest rooms (ranging from 26sqm to 54sqm) have been done up tastefully with a vibrant décor, having a breathtaking view of the vast Indian Ocean. All of the comfortable air-conditioned guest rooms feature pillow menu, satellite television, direct dialing facilities, Wi-Fi & LAN cable internet access in-room, a personalized digital safe, mini-bar, hair drier, iron and the iron board, tea-coffee making facility and round the clock Inroom dining. The finer categories of rooms boast of an attached balcony, bath tubs with Jacuzzi, DVD Player and Wine chillers. Branded bathroom amenities and personalized digital safe with laptop charging facility are feature for all the rooms.
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INDEAN OCEAN
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DISCOVER THE ALLURE OF TIMELESS ARABIAN DESTINATIONS.
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Explore breathtaking beauty, unsurpassed opulence and the warmth of Arabian hospitality at each of the unique Anantara Hotels, Resorts & Spas in Abu Dhabi. Be mesmerised by the alluring charm of the Liwa Desert at Qasr Al Sarab Desert Resort or escape to the calming serenity of the mangroves at Eastern Mangroves Hotel & Spa. Relax body and mind in the natural beauty of one of our three Sir Bani Yas Island resorts. No matter what your heart desires, these magnificent Anantara destinations will set the stage for unforgettable memories. Email crome@minor.com or call from within the Middle East 800-MINOR Internationally +971 2 656 1399 LIFE IS A JOURNEY. Visit anantara.com CAMBODIA • CHINA • INDONESIA • MALDIVES • MOZAMBIQUE • THAILAND • QATAR • UNITED ARAB EMIRATES • VIETNAM • ZAMBIA OPENING SOON: OMAN • SRI LANKA
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